Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
Role Purpose
As a Team Lead across the frontline servicing division, you will lead, coach, and develop a team of approximately 10 front-line agents responsible for delivering exceptional service and support to customers, including those in complex or vulnerable circumstances. You will ensure the consistent achievement of key performance indicators (KPIs), use data and insight to foster continuous improvement, and champion initiatives that streamline processes and improve customer experiences. You will dedicate a substantial portion of your time (up to 30%) to identifying and supporting process improvements, leveraging frontline insights to inform automation, digital enhancements, and re-engineering of complex workflows. You will play a pivotal role developing your team, managing risk, ensuring compliance, and collaborating cross-functionally to deliver the best possible customer and business outcomes.
Key Responsibilities
Lead, coach, and inspire a team of 10 agents, ensuring they deliver high-quality, empathetic support and achieve team and individual KPIs (e.g., customer satisfaction, quality, compliance, productivity, SLAs).
Foster a culture of accountability, continuous learning, and best practice, tailoring support and development to the needs of each team member and identifying emerging talent.
Conduct regular individual and team performance reviews, providing actionable feedback and targeted coaching.
Monitor and analyse a variety of data sources (KPIs, dashboards, call listening, QA, customer feedback) to assess individual and team performance.
Identify trends, performance gaps, opportunities for improvement, and design appropriate action plans to uplift service quality and efficiency.
Escalate and resolve issues proactively, using data and customer insights to drive change.
Dedicate up to 30% of your time to reviewing customer and team interactions (calls, chats, digital correspondence, workflows) to identify process pain points and improvement opportunities.
Collaborate cross-functionally with Product, Technology, and Operational teams to support automation, system enhancements, and re-engineering of complex processes.
Champion and embed process changes, ensuring they improve customer journeys, efficiency, compliance, and accessibility, especially for vulnerable or high-risk customers.
Ensure your team's customer interactions meet regulatory and compliance standards relevant to all customer segments, with particular attention to those in vulnerable or complex situations.
Promote risk awareness, adherence to policies, and corrective action where necessary.
Support in embedding governance, quality frameworks, and change management initiatives within the team.
Communicate performance, risks, best practices, and improvement recommendations to the relevant Head of Department and across teams as required.
Act as an advocate for frontline feedback and customer insight, driving positive change through cross-functional collaboration.
Experience & Skills
Proven experience managing or supervising customer-facing, operations, or support teams in a regulated, fast-paced, and/or tech-enabled environment.
Experience in driving the performance and development of individuals and teams against ambitious targets.
Analytical skills, with the ability to interpret a range of data sources (dashboards, QA, customer feedback) to inform coaching and process improvements.
Demonstrated ability to motivate, coach, and develop a diverse team; skilled at recognising and nurturing emerging talent.
Comfortable working with CRM/case management systems, digital platforms, and supporting technology-driven change (automation, AI, etc.).
Strong written and verbal communication skills, with the ability to engage, motivate, and influence at all levels.
Experience working within compliance, risk management, or regulated environments is desirable.
Behaviours & Approach
Champions a customer-first mindset: committed to delivering compassionate, fair, and tailored support, particularly for customers in vulnerable or complex situations, while always seeking opportunities to enhance efficiency and streamline the customer journey.
Proactive and solutions-oriented; thrives on analysing problems, leading change, and delivering continuous improvement.
Data- and insight-driven; uses evidence to inform decision-making and team management.
Inclusive leader, motivating teams through change and fostering a culture of development, accountability, and collaboration.
Personally resilient, adaptable, and accountable; able to balance customer, business, and risk priorities.
Embraces technology, innovation, and new ways of working to deliver better outcomes for customers and colleagues.
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nRole Purpose\n\n\nLOCATION: CHATHAM, KENT.\n\nAs a Team Lead across the frontline servicing division, you will lead, coach, and develop a team of approximately 10 front-line agents responsible for delivering exceptional service and support to customers, including those in complex or vulnerable circumstances. You will ensure the consistent achievement of key performance indicators (KPIs), use data and insight to foster continuous improvement, and champion initiatives that streamline processes and improve customer experiences. You will dedicate a substantial portion of your time (up to 30%) to identifying and supporting process improvements, leveraging frontline insights to inform automation, digital enhancements, and re-engineering of complex workflows. You will play a pivotal role developing your team, managing risk, ensuring compliance, and collaborating cross-functionally to deliver the best possible customer and business outcomes.\n\n \n\nKey Responsibilities\n\n\nTEAM LEADERSHIP & DEVELOPMENT\n\n - Lead, coach, and inspire a team of 10 agents, ensuring they deliver high-quality, empathetic support and achieve team and individual KPIs (e.g., customer satisfaction, quality, compliance, productivity, SLAs).\n\n - Foster a culture of accountability, continuous learning, and best practice, tailoring support and development to the needs of each team member and identifying emerging talent.\n\n - Conduct regular individual and team performance reviews, providing actionable feedback and targeted coaching.\n\n\nPERFORMANCE MANAGEMENT & DATA-DRIVEN IMPROVEMENT\n\n - Monitor and analyse a variety of data sources (KPIs, dashboards, call listening, QA, customer feedback) to assess individual and team performance.\n\n - Identify trends, performance gaps, opportunities for improvement, and design appropriate action plans to uplift service quality and efficiency.\n\n - Escalate and resolve issues proactively, using data and customer insights to drive change.\n\n\nPROCESS EXCELLENCE & CONTINUOUS IMPROVEMENT\n\n - Dedicate up to 30% of your time to reviewing customer and team interactions (calls, chats, digital correspondence, workflows) to identify process pain points and improvement opportunities.\n\n - Collaborate cross-functionally with Product, Technology, and Operational teams to support automation, system enhancements, and re-engineering of complex processes.\n\n - Champion and embed process changes, ensuring they improve customer journeys, efficiency, compliance, and accessibility, especially for vulnerable or high-risk customers.\n\n\nCOMPLIANCE, RISK & QUALITY\n\n - Ensure your team's customer interactions meet regulatory and compliance standards relevant to all customer segments, with particular attention to those in vulnerable or complex situations.\n\n - Promote risk awareness, adherence to policies, and corrective action where necessary.\n\n - Support in embedding governance, quality frameworks, and change management initiatives within the team.\n\n\nSTAKEHOLDER ENGAGEMENT & COMMUNICATION\n\n - Communicate performance, risks, best practices, and improvement recommendations to the relevant Head of Department and across teams as required.\n\n - Act as an advocate for frontline feedback and customer insight, driving positive change through cross-functional collaboration.\n\n\n\nExperience & Skills\n\n - Proven experience managing or supervising customer-facing, operations, or support teams in a regulated, fast-paced, and/or tech-enabled environment.\n\n - Experience in driving the performance and development of individuals and teams against ambitious targets.\n\n - Analytical skills, with the ability to interpret a range of data sources (dashboards, QA, customer feedback) to inform coaching and process improvements.\n\n - Demonstrated ability to motivate, coach, and develop a diverse team; skilled at recognising and nurturing emerging talent.\n\n - Comfortable working with CRM/case management systems, digital platforms, and supporting technology-driven change (automation, AI, etc.).\n\n - Strong written and verbal communication skills, with the ability to engage, motivate, and influence at all levels.\n\n - Experience working within compliance, risk management, or regulated environments is desirable.\n\nBehaviours & Approach\n\n - Champions a customer-first mindset: committed to delivering compassionate, fair, and tailored support, particularly for customers in vulnerable or complex situations, while always seeking opportunities to enhance efficiency and streamline the customer journey.\n\n - Proactive and solutions-oriented; thrives on analysing problems, leading change, and delivering continuous improvement.\n\n - Data- and insight-driven; uses evidence to inform decision-making and team management.\n\n - Inclusive leader, motivating teams through change and fostering a culture of development, accountability, and collaboration.\n\n - Personally resilient, adaptable, and accountable; able to balance customer, business, and risk priorities.\n\n - Embraces technology, innovation, and new ways of working to deliver better outcomes for customers and colleagues.\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"17fd13e1-481a-4a01-a111-4ca672547e96","title":"Credit Risk Manager","department":"Growth & Analytics","team":"Loans UK Credit","employmentType":"FullTime","location":"London, United Kingdom","secondaryLocations":[],"publishedAt":"2025-05-28T15:27:19.540+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/17fd13e1-481a-4a01-a111-4ca672547e96","applyUrl":"https://jobs.ashbyhq.com/lendable/17fd13e1-481a-4a01-a111-4ca672547e96/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
About The Role
We’re looking for an analytically-minded Credit Risk Manager to lead a team of analysts, to help drive meaningful change in one of our consumer finance products in the UK or USA markets. This role is ideal for someone who is confident with data, comfortable coding, and eager to solve complex problems.
You'll be part of a collaborative, ambitious organisation where ideas are encouraged and bureaucracy is minimal. Your work will have a tangible impact, driving strategic decisions and enhancing our portfolio performance.
Your team's objectives
Our credit teams are building high performing portfolios, with bold growth targets and a commitment to responsible lending.
Within the credit function, our core responsibilities include:
Optimising credit decisioning: who to lend to, how much to lend, and at what interest rate.
Assessing and adapting to external economic conditions.
Developing and owning models that forecast returns and guide investor reporting.
How you'll impact those objectives
Define and refine credit strategies that align with our evolving portfolio goals.
Discover insights from data using tools like Python and SQL to address key business questions.
Collaborate cross-functionally with product, engineering, data, and operations teams to implement strategies.
Monitor and assess the success of implemented strategies and continuously identify areas for improvement.
What you'll need to succeed
Daily coding experience, with proficiency in Python and SQL ideally
Proven experience in credit risk strategy, ideally within consumer lending.
A strategic mindset and the ability to translate complex data into clear, actionable decisions.
A focus on delivering results that align with both commercial and customer needs.
A collaborative, open approach and a willingness to challenge your own assumptions
Experience leading and developing junior analysts
Interview Process
We’re not corporate, so we try our best to get things moving as quickly as possible.
An initial phone conversation with a member of our team.
Onsite interviews, including a practical case study and team conversations.
A final discussion with a member of our executive leadership (C-suite).
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nAbout The Role\n\nWe’re looking for an analytically-minded Credit Risk Manager to lead a team of analysts, to help drive meaningful change in one of our consumer finance products in the UK or USA markets. This role is ideal for someone who is confident with data, comfortable coding, and eager to solve complex problems.\n\n\n\nYou'll be part of a collaborative, ambitious organisation where ideas are encouraged and bureaucracy is minimal. Your work will have a tangible impact, driving strategic decisions and enhancing our portfolio performance.\n\n\n\nYour team's objectives\n\nOur credit teams are building high performing portfolios, with bold growth targets and a commitment to responsible lending.\n\n\n\nWithin the credit function, our core responsibilities include:\n\n - Optimising credit decisioning: who to lend to, how much to lend, and at what interest rate.\n\n - Assessing and adapting to external economic conditions.\n\n - Developing and owning models that forecast returns and guide investor reporting.\n \n \n\nHow you'll impact those objectives\n\n - Define and refine credit strategies that align with our evolving portfolio goals.\n\n - Discover insights from data using tools like Python and SQL to address key business questions.\n\n - Collaborate cross-functionally with product, engineering, data, and operations teams to implement strategies.\n\n - Monitor and assess the success of implemented strategies and continuously identify areas for improvement.\n\n\n\nWhat you'll need to succeed \n\nDaily coding experience, with proficiency in Python and SQL ideally\n\n - Proven experience in credit risk strategy, ideally within consumer lending.\n\n - A strategic mindset and the ability to translate complex data into clear, actionable decisions.\n\n - A focus on delivering results that align with both commercial and customer needs.\n\n - A collaborative, open approach and a willingness to challenge your own assumptions\n\n - Experience leading and developing junior analysts\n\n\n\nInterview Process\n\nWe’re not corporate, so we try our best to get things moving as quickly as possible.\n\n - An initial phone conversation with a member of our team.\n\n - Onsite interviews, including a practical case study and team conversations.\n\n - A final discussion with a member of our executive leadership (C-suite).\n\n\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"15d7da3e-19ad-4c7c-ab33-da30eac58625","title":"Senior Credit Analyst ","department":"Growth & Analytics","team":"Loans UK Credit","employmentType":"FullTime","location":"London, United Kingdom","secondaryLocations":[],"publishedAt":"2026-10-28T14:07:41.802+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/15d7da3e-19ad-4c7c-ab33-da30eac58625","applyUrl":"https://jobs.ashbyhq.com/lendable/15d7da3e-19ad-4c7c-ab33-da30eac58625/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
About The Role
We’re looking for an analytically-minded Senior Credit Risk Analyst ready to support driving meaningful change in our consumer finance products in the UK or USA markets. This role is ideal for someone who is confident with data, comfortable coding, and eager to solve complex problems.
You'll be part of a collaborative, ambitious organisation where ideas are encouraged and bureaucracy is minimal. Your work will have a tangible impact, driving strategic decisions and enhancing our portfolio performance.
Your team's objectives
Our credit teams are building high-performing portfolios, with bold growth targets and a commitment to responsible lending.
Within the credit function, our core responsibilities include:
Optimising credit decisioning: who to lend to, how much to lend, and at what interest rate.
Assessing and adapting to external economic conditions.
Developing and owning models that forecast returns and guide investor reporting.
How you'll impact those objectives
Define and refine credit strategies that align with our evolving portfolio goals.
Discover insights from data using tools like Python and SQL to address key business questions.
Collaborate cross-functionally with product, engineering, data, and operations teams to implement strategies.
Monitor and assess the success of implemented strategies and continuously identify areas for improvement.
What you'll need to succeed
Daily coding experience, with proficiency in Python and/or SQL
Proven experience in credit risk strategy, ideally within credit card lending.
A strategic mindset and the ability to translate complex data into clear, actionable decisions.
A focus on delivering results that align with both commercial and customer needs.
A collaborative, open approach and a willingness to challenge your own assumptions
Interview Process
An initial phone conversation with our Talent Team
Case study interviews
Onsite interview with Head of credit + logistical reasoning task
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nAbout The Role\n\nWe’re looking for an analytically-minded Senior Credit Risk Analyst ready to support driving meaningful change in our consumer finance products in the UK or USA markets. This role is ideal for someone who is confident with data, comfortable coding, and eager to solve complex problems.\n\nYou'll be part of a collaborative, ambitious organisation where ideas are encouraged and bureaucracy is minimal. Your work will have a tangible impact, driving strategic decisions and enhancing our portfolio performance.\n\n\n\nYour team's objectives\n\nOur credit teams are building high-performing portfolios, with bold growth targets and a commitment to responsible lending.\n\nWithin the credit function, our core responsibilities include:\n\n - Optimising credit decisioning: who to lend to, how much to lend, and at what interest rate.\n\n - Assessing and adapting to external economic conditions.\n\n - Developing and owning models that forecast returns and guide investor reporting.\n\n\n\nHow you'll impact those objectives\n\n - Define and refine credit strategies that align with our evolving portfolio goals.\n\n - Discover insights from data using tools like Python and SQL to address key business questions.\n\n - Collaborate cross-functionally with product, engineering, data, and operations teams to implement strategies.\n\n - Monitor and assess the success of implemented strategies and continuously identify areas for improvement.\n\n\n\nWhat you'll need to succeed \n\n - Daily coding experience, with proficiency in Python and/or SQL\n\n - Proven experience in credit risk strategy, ideally within credit card lending.\n\n - A strategic mindset and the ability to translate complex data into clear, actionable decisions.\n\n - A focus on delivering results that align with both commercial and customer needs.\n\n - A collaborative, open approach and a willingness to challenge your own assumptions\n\n\n\nInterview Process\n\n - An initial phone conversation with our Talent Team\n\n - Case study interviews\n\n - Onsite interview with Head of credit + logistical reasoning task\n\n\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"fdfbe01f-4e33-48c7-a03a-e4e1e217f8e9","title":"Senior Strategy and Data Analyst","department":"Growth & Analytics","team":"Loans UK Credit","employmentType":"FullTime","location":"London, United Kingdom","secondaryLocations":[],"publishedAt":"2026-02-25T13:50:38.425+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/fdfbe01f-4e33-48c7-a03a-e4e1e217f8e9","applyUrl":"https://jobs.ashbyhq.com/lendable/fdfbe01f-4e33-48c7-a03a-e4e1e217f8e9/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
Lendable is revolutionising the credit card industry by making financial tools accessible, intuitive, and empowering. Zable is a Mobile-App first credit card that empowers customers to build their credit score while meeting their spending and borrowing needs sustainably.
We’re looking for an analytical, commercially-minded Senior Strategy Analyst to help us grow and scale the product exponentially. This is a dynamic role where you’ll tackle high impact business problems across a number of disciplines including pricing, financial forecasting, growth, credit risk, new product development and product analytics.
You’ll help us solve our most complex multi-dimensional challenges, working cross-functionally to deliver insight-driven strategies that optimise performance, drive responsible growth, and put the customer at the heart of decision-making.
You’ll operate in a fast-paced environment where ideas matter more than hierarchy, and execution beats bureaucracy. Your work will directly influence who we serve, how we grow, and how we deliver sustainable value.
Drive promotions & pricing strategy:
Develop and optimise promotional and pricing strategies through data-driven analysis and experimentation, balancing customer engagement, growth, price elasticity and profitability while continuously refining approaches based on product performance and scenario modelling.
Build deep insight into marketing campaign and conversion funnel performance, identifying opportunities to improve cost and conversion efficiency.
Stay abreast of industry trends and competitor activity to ensure our products remain fit for purpose.
Financial forecasting & portfolio analytics:
Collaborate closely with the Credit Risk Analytics, Growth and Data Science teams to understand how our products and portfolio are performing at a granular sub-segment level.
Define key KPIs and develop detailed monitoring to track performance against these goals, and deliver actionable recommendations to improve outcomes. Use strategic analysis to shape and influence broader business strategy.
Evaluate expansion opportunities:
Navigate through ambiguity to assess the feasibility of new product, channel and segment expansion opportunities.
Create robust commercial assessment frameworks, build tooling where necessary (e.g. RoI or NPV models) and extract data to support these assessments and deliver clear, insight-driven recommendations.
Influence & execution:
Collaborate with stakeholders across Credit Risk, Data Science, Product and Growth to bring your strategies to life.
Present insights and recommendations to senior leadership - clear, concise, and backed by data.
Approach every conversation with an open mind, valuing the strength of ideas over ego or hierarchy.
Ensure your implemented strategies are working as intended once deployed in production, validating outcomes and iterating as needed.
Fast-track your career growth:
Opportunity to mentor and coach more junior graduate analysts, fostering their technical growth and strategic thinking.
Well defined career progression pathways to Manager/Senior Manager for high performers.
Essential:
3+ years of experience in an analytics role in any discipline (e.g. Growth, Credit Risk, Product Analytics, Marketing, etc.)
Proficiency in coding - ideally SQL and Python
Desirable:
Experience in an FCA-regulated financial services firm
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\n\nABOUT THE ROLE\n\nLendable is revolutionising the credit card industry by making financial tools accessible, intuitive, and empowering. Zable is a Mobile-App first credit card that empowers customers to build their credit score while meeting their spending and borrowing needs sustainably.\n\n\n\nWe’re looking for an analytical, commercially-minded Senior Strategy Analyst to help us grow and scale the product exponentially. This is a dynamic role where you’ll tackle high impact business problems across a number of disciplines including pricing, financial forecasting, growth, credit risk, new product development and product analytics.\n\n\n\nYou’ll help us solve our most complex multi-dimensional challenges, working cross-functionally to deliver insight-driven strategies that optimise performance, drive responsible growth, and put the customer at the heart of decision-making.\n\nYou’ll operate in a fast-paced environment where ideas matter more than hierarchy, and execution beats bureaucracy. Your work will directly influence who we serve, how we grow, and how we deliver sustainable value.\n\n\n\n\nKEY RESPONSIBILITIES\n\nDrive promotions & pricing strategy:\n\n - Develop and optimise promotional and pricing strategies through data-driven analysis and experimentation, balancing customer engagement, growth, price elasticity and profitability while continuously refining approaches based on product performance and scenario modelling.\n\n - Build deep insight into marketing campaign and conversion funnel performance, identifying opportunities to improve cost and conversion efficiency.\n\n - Stay abreast of industry trends and competitor activity to ensure our products remain fit for purpose.\n\nFinancial forecasting & portfolio analytics:\n\n - Collaborate closely with the Credit Risk Analytics, Growth and Data Science teams to understand how our products and portfolio are performing at a granular sub-segment level.\n\n - Define key KPIs and develop detailed monitoring to track performance against these goals, and deliver actionable recommendations to improve outcomes. Use strategic analysis to shape and influence broader business strategy.\n\nEvaluate expansion opportunities:\n\n - Navigate through ambiguity to assess the feasibility of new product, channel and segment expansion opportunities.\n\n - Create robust commercial assessment frameworks, build tooling where necessary (e.g. RoI or NPV models) and extract data to support these assessments and deliver clear, insight-driven recommendations.\n\nInfluence & execution:\n\n - Collaborate with stakeholders across Credit Risk, Data Science, Product and Growth to bring your strategies to life.\n\n - Present insights and recommendations to senior leadership - clear, concise, and backed by data.\n\n - Approach every conversation with an open mind, valuing the strength of ideas over ego or hierarchy.\n\n - Ensure your implemented strategies are working as intended once deployed in production, validating outcomes and iterating as needed.\n\nFast-track your career growth:\n\n - Opportunity to mentor and coach more junior graduate analysts, fostering their technical growth and strategic thinking.\n\n - Well defined career progression pathways to Manager/Senior Manager for high performers.\n\n\n\n\nYOUR EXPERIENCE\n\nEssential:\n\n - 3+ years of experience in an analytics role in any discipline (e.g. Growth, Credit Risk, Product Analytics, Marketing, etc.)\n\n - Proficiency in coding - ideally SQL and Python\n\nDesirable:\n\n - Experience in an FCA-regulated financial services firm\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"d5ae94a7-6d06-4ebb-a9ea-aa5c0edd8a49","title":"Fraud & Disputes Specialist","department":"Operations","team":"UK Fraud","employmentType":"FullTime","location":"London, United Kingdom","secondaryLocations":[],"publishedAt":"2026-10-21T15:16:34.217+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/d5ae94a7-6d06-4ebb-a9ea-aa5c0edd8a49","applyUrl":"https://jobs.ashbyhq.com/lendable/d5ae94a7-6d06-4ebb-a9ea-aa5c0edd8a49/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
About the role:
As a Fraud & Disputes Specialist, you'll be at the forefront of protecting our credit card customers and business from financial crime, playing a vital role in our Fraud and Financial Crime Team. You'll have end-to-end ownership of complex investigations, making a direct impact on customer experience, and the effectiveness of our UK & US card products.
Key Responsibilities:
End-to-End Case Ownership: Investigate and resolve complex third-party credit card fraud, consumer card disputes (including Section 75 claims), and chargebacks, ensuring meticulous accuracy and compliance with Mastercard guidelines.
Customer-Centric Resolution: Communicate empathetically and clearly with customers throughout the process, managing challenging scenarios like account takeovers and scams with professionalism and sound judgment.
Operational Excellence & Digital Adoption: Execute structured processes using our digital systems, proactively identifying trends and suggesting improvements to controls, workflows, and automation opportunities. You'll be a champion for new technologies, helping us work smarter and faster.
Continuous Learning: Stay ahead of emerging fraud typologies, regulatory changes, and new operational tools, sharing your expertise and contributing to a collaborative, improvement-focused team environment.
Your Experience & Skills:
Essential: Prior experience working with credit or debit card fraud, disputes, or chargebacks.
Advantageous: Good working knowledge of scheme rules (especially Mastercard) and relevant regulatory standards in the UK and/or USA.
Ability to confidently navigate and resolve complex customer scenarios with empathy and professionalism.
Strong organisational and prioritisation skills, thriving in a fast-paced and change-driven environment.
Digitally savvy and eager to embrace automation and new technologies.
Detail-oriented and process-driven, with a knack for spotting inefficiencies and suggesting practical improvements.
Excellent written and verbal English communication skills.
Your Profile & Approach:
Customer-Focused: Deeply committed to customer protection and delivering positive outcomes.
Accountable: Takes personal ownership for every case and champions process enhancements.
Proactive & Solutions-Oriented: Open to new approaches, including automation and digital transformation.
Constructive & Collaborative: Eager to identify better ways of working and contribute to a supportive team culture.
Maintains the highest standards of confidentiality, integrity, and compliance.
Interview Process:
1) A 15 minute Cognitive Assessment
2) A 30 minute call with a member of the Talent team
3) An onsite Interview and assessment with the Fraud & Disputes Manager
4) Interview with the Head of Fraud and Financial Crime
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nAbout the role:\n\nAs a Fraud & Disputes Specialist, you'll be at the forefront of protecting our credit card customers and business from financial crime, playing a vital role in our Fraud and Financial Crime Team. You'll have end-to-end ownership of complex investigations, making a direct impact on customer experience, and the effectiveness of our UK & US card products.\n\n\n\nKey Responsibilities:\n\n - End-to-End Case Ownership: Investigate and resolve complex third-party credit card fraud, consumer card disputes (including Section 75 claims), and chargebacks, ensuring meticulous accuracy and compliance with Mastercard guidelines.\n\n - Customer-Centric Resolution: Communicate empathetically and clearly with customers throughout the process, managing challenging scenarios like account takeovers and scams with professionalism and sound judgment.\n\n - Operational Excellence & Digital Adoption: Execute structured processes using our digital systems, proactively identifying trends and suggesting improvements to controls, workflows, and automation opportunities. You'll be a champion for new technologies, helping us work smarter and faster.\n\n - Continuous Learning: Stay ahead of emerging fraud typologies, regulatory changes, and new operational tools, sharing your expertise and contributing to a collaborative, improvement-focused team environment.\n\n\n\nYour Experience & Skills:\n\n - Essential: Prior experience working with credit or debit card fraud, disputes, or chargebacks.\n\n - Advantageous: Good working knowledge of scheme rules (especially Mastercard) and relevant regulatory standards in the UK and/or USA.\n\n - Ability to confidently navigate and resolve complex customer scenarios with empathy and professionalism.\n\n - Strong organisational and prioritisation skills, thriving in a fast-paced and change-driven environment.\n\n - Digitally savvy and eager to embrace automation and new technologies.\n\n - Detail-oriented and process-driven, with a knack for spotting inefficiencies and suggesting practical improvements.\n\n - Excellent written and verbal English communication skills.\n\n\n\nYour Profile & Approach:\n\n - Customer-Focused: Deeply committed to customer protection and delivering positive outcomes.\n\n - Accountable: Takes personal ownership for every case and champions process enhancements.\n\n - Proactive & Solutions-Oriented: Open to new approaches, including automation and digital transformation.\n\n - Constructive & Collaborative: Eager to identify better ways of working and contribute to a supportive team culture.\n\n - Maintains the highest standards of confidentiality, integrity, and compliance.\n\n\n\nInterview Process:\n\n1) A 15 minute Cognitive Assessment\n\n2) A 30 minute call with a member of the Talent team\n\n3) An onsite Interview and assessment with the Fraud & Disputes Manager\n\n4) Interview with the Head of Fraud and Financial Crime\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"ac1455d6-525c-4667-a26d-f2006831831c","title":"Senior Kotlin Engineer","department":"Engineering & Product","team":"SuperApp Engineering","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2025-09-23T08:46:31.668+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/ac1455d6-525c-4667-a26d-f2006831831c","applyUrl":"https://jobs.ashbyhq.com/lendable/ac1455d6-525c-4667-a26d-f2006831831c/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
About the role
As we continue to build upon the diversity of our team we are thrilled to have the opportunity to bring on board a Senior Kotlin/JVM Engineer. This is an opportunity to bring new experience, perspective and capabilities to our design discussions, helping shape our approach to delivering elegant solutions to complex engineering challenges as we continue to grow. Our current tech team have already built next-generation lending, credit card and auto-finance products alongside our Superapp. There is more to build as we scale.
We're looking for an engineer with a depth of knowledge and recent hands-on Kotlin experience that enables them to not only deliver elegant, idiomatic solutions in Kotlin but also to contribute new knowledge and experience to our frequent collaborative design forums with stakeholders from every area of the business.
There’s a lot to do, from building and integrating new API’s to help build out our new collections function to creating new internal tools and supporting our expansion of new products and supporting services in the US.
We believe that software engineering is more than just code - it’s about people. We believe that the best teams are made of great people. That fundamentally great software engineering is about alignment, sharing what we know and being nice to each other. When we put all this together we make software engineering better by continually improving our capabilities as a team and making our working environment a happy and productive place.
There is more to read about us and our Lendies in the engineering blog right here and if you’d like to check our reviews out on Glassdoor you can see these here.
Our Tech Stack
Backend
Kotlin 1.7.20
AWS
GraphQL (it would be nice if you were familiar with this but it’s not a deal breaker)
Postgres
RabbitMQ
Docker
Kubernetes
Frontend
React & React Native, TypeScript, MobX, Redux, Stylus and SASS
Other
We build our Kotlin projects using Gradle and GitHub Actions, deploying to production as soon as we finish a feature
We use JUnit Jupiter, Kotest and TestContainers for automated testing
What technical skills you’ll need to have
Strong commercial Kotlin experience
An ability to write simple, clean code
Experience and understanding of databases; relational databases are a must, NoSql would be nice too
Be able to quickly understand complex, financial business domains
Understand different software architectures rapidly
Understands abstraction and interpolation
Able to write comprehensive, automated tests at all levels of the pyramid
Understanding of the Kanban agile methodology; not a deal breaker if you don’t
What kind of person you’ll need to be
Someone who can get along with others and build relationships
Someone who wants to continually learn, improve and collaborate
Someone who can solve problems on their own but also knows when to go to their peers for help
Someone who is a rational thinker and is aware of the ‘why’ behind the way they do things
Someone who is a pragmatist who can sensibly weigh the tradeoffs between code quality and delivery
Interview process
A 30 minute introductory call with one of our engineers
A short coding exercise to complete in your own time
Onsite or Video Interview lasting 60-90 minutes, comprising of:
Introduction of the team and kind of work you could be doing daily
Discussion around the coding exercise you completed
Interactive architecture/design exercise
Tech project walkthrough
Cultural/behavioural questions to see if you’d be a good fit for Lendable
Questions you may have about the company, role, etc
Check out our blog
We also have an engineering blog where we have written in more detail how we work in the engineering team.
Life at Lendable
The opportunity to scale up one of the world’s most successful fintech companies
Best-in-class compensation including equity
You can work from home every Monday and Friday if you wish - on the other days we all come together IRL to be together, build and exchange ideas
Our in-house chef prepares fresh, healthy lunch in the office every Tuesday-Thursday
Encouraged and sponsored personal and team growth through our training budget, 10% time for all engineers and active guilds
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nAbout the role\n\nAs we continue to build upon the diversity of our team we are thrilled to have the opportunity to bring on board a Senior Kotlin/JVM Engineer. This is an opportunity to bring new experience, perspective and capabilities to our design discussions, helping shape our approach to delivering elegant solutions to complex engineering challenges as we continue to grow. Our current tech team have already built next-generation lending, credit card and auto-finance products alongside our Superapp. There is more to build as we scale. \n\nWe're looking for an engineer with a depth of knowledge and recent hands-on Kotlin experience that enables them to not only deliver elegant, idiomatic solutions in Kotlin but also to contribute new knowledge and experience to our frequent collaborative design forums with stakeholders from every area of the business.\n\nThere’s a lot to do, from building and integrating new API’s to help build out our new collections function to creating new internal tools and supporting our expansion of new products and supporting services in the US.\n\nWe believe that software engineering is more than just code - it’s about people. We believe that the best teams are made of great people. That fundamentally great software engineering is about alignment, sharing what we know and being nice to each other. When we put all this together we make software engineering better by continually improving our capabilities as a team and making our working environment a happy and productive place.\n\nThere is more to read about us and our Lendies in the engineering blog right here https://blog.lendable.co.uk/posts/interview-with-marko-kunic and if you’d like to check our reviews out on Glassdoor you can see these here https://www.glassdoor.co.uk/Reviews/Lendable-UK-Reviews-E2982908.htm.\n\n\n\nOur Tech Stack\n\nBackend\n\n - Kotlin 1.7.20\n\n - AWS\n\n - GraphQL (it would be nice if you were familiar with this but it’s not a deal breaker)\n\n - Postgres\n\n - RabbitMQ\n\n - Docker\n\n - Kubernetes\n\nFrontend\n\n - React & React Native, TypeScript, MobX, Redux, Stylus and SASS\n\nOther\n\n - We build our Kotlin projects using Gradle and GitHub Actions, deploying to production as soon as we finish a feature\n\n - We use JUnit Jupiter, Kotest and TestContainers for automated testing\n \n\nWhat technical skills you’ll need to have\n\n - Strong commercial Kotlin experience\n\n - An ability to write simple, clean code\n\n - Experience and understanding of databases; relational databases are a must, NoSql would be nice too\n\n - Be able to quickly understand complex, financial business domains\n\n - Understand different software architectures rapidly\n\n - Understands abstraction and interpolation\n\n - Able to write comprehensive, automated tests at all levels of the pyramid\n\n - Understanding of the Kanban agile methodology; not a deal breaker if you don’t\n\n\nWhat kind of person you’ll need to be\n\n - Someone who can get along with others and build relationships\n\n - Someone who wants to continually learn, improve and collaborate\n\n - Someone who can solve problems on their own but also knows when to go to their peers for help\n\n - Someone who is a rational thinker and is aware of the ‘why’ behind the way they do things\n\n - Someone who is a pragmatist who can sensibly weigh the tradeoffs between code quality and delivery\n\n\nInterview process\n\n - A 30 minute introductory call with one of our engineers\n\n - A short coding exercise to complete in your own time\n\n - Onsite or Video Interview lasting 60-90 minutes, comprising of:\n \n - Introduction of the team and kind of work you could be doing daily\n \n - Discussion around the coding exercise you completed\n \n - Interactive architecture/design exercise\n \n - Tech project walkthrough\n \n - Cultural/behavioural questions to see if you’d be a good fit for Lendable\n \n - Questions you may have about the company, role, etc\n \n\nCheck out our blog https://blog.lendable.co.uk/posts/frontend-at-lendable\n\nWe also have an engineering blog where we have written in more detail https://blog.lendable.co.uk/posts/frontend-at-lendable how we work in the engineering team.\n\n\n\nLife at Lendable https://www.glassdoor.co.uk/Reviews/Lendable-UK-Reviews-E2982908.htm\n\n\n - The opportunity to scale up one of the world’s most successful fintech companies\n\n - Best-in-class compensation including equity\n\n - You can work from home every Monday and Friday if you wish - on the other days we all come together IRL to be together, build and exchange ideas\n\n - Our in-house chef prepares fresh, healthy lunch in the office every Tuesday-Thursday\n\n - Encouraged and sponsored personal and team growth through our training budget, 10% time for all engineers and active guilds\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"b005fad2-d710-427d-9e66-4a17a0602843","title":"Affiliate Marketing Executive","department":"Growth & Analytics","team":"UK Growth","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-09-21T08:07:02.819+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/b005fad2-d710-427d-9e66-4a17a0602843","applyUrl":"https://jobs.ashbyhq.com/lendable/b005fad2-d710-427d-9e66-4a17a0602843/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
We’re entering a once-in-a-company moment: a major step-change in our D2C marketing investment, a full rebrand of the company and product under the Zable brand, and a marketing function being built out at pace under a newly-appointed CMO. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up.
Finding and signing new affiliate and influencer partners is the core of our growth engine going forward, and we’re building the team to power it. We’re looking for an Affiliate & Influencer Acquisition Executive whose core mission is sourcing brand-new partners — not just managing the ones we already have. Reporting to a Head of Growth Partnerships, you’ll own the full new-partner funnel end-to-end: mapping affiliates and influencers we don’t work with yet, running outbound outreach, and negotiating CPA or fixed-fee deals structured so every partnership delivers measurable, incremental customer acquisition.
This is an acquisition-first partnership seat: you’ll spend as much time prospecting and pitching new affiliates and influencers as you do modelling payback economics. If you think in CPA, fixed-fee and incremental CAC as naturally as you think in relationships, this role is built for you.
Essential:
• Proven track record sourcing and closing brand-new affiliate or influencer partnerships from scratch this is a new-business role, not just account management
• 2-3+ years in affiliate marketing, acquisition or performance marketing roles for a consumer brand
• Fluent in core acquisition performance metrics – CPA, fixed-fee, LTV, ROI and blended CAC and confident structuring CPA or fixed-fee deals that guarantee incremental acquisition
• Working knowledge of channel economics: payback period, cohort behaviour, and how partnership spend compares against other acquisition channels
• Direct experience running affiliate and/or influencer partnership end to end, including commercial negotiation (not just relationship management)
• Track record of running activations end-to-end and delivering measurable results
• Strong account / relationship management skills
• Comfortable with the data — channel economics, attribution and ROI
• Highly organised and detail-oriented — you can run multiple activations in parallel
• Strong commercial communicator — you can hold your own with senior partners
• Demonstrable use of AI in your workflow
Desirable:
• Experience in fintech or financial services
• Experience with sport, entertainment, media or large brand sponsorships
• Experience with an affiliate network or tracking platform (e.g. Impact, Awin, CJ, Partnerize, Income access) and reading platform-level reporting unassisted
• Experience building an affiliate or influencer programme from 0 to 1 in a consumer brand
You’re a good fit if you’re:
• An experienced affiliate marketer who has sourced new customer-acquisition channels, not just managed existing ones
• A natural relationship-builder — partners trust you, and so does your team
• Commercially literate first, relationship-led second – you measure success in growth, not vanity
• Data-fluent – you build your own view on what’s working from raw performance data, not just a dashboard summary
• Hands-on and resourceful — you make things happen
• Curious about AI and how it changes the partnerships discipline
New Partner Acquisition:
• Proactively map the affiliate and influencer landscape to identify new partners who can drive incremental customer acquisition
• Run outbound outreach and pitch new affiliates and influencers, building and working a pipeline of prospective partners
• Negotiate and close new commercial deals primarily CPA or fixed-fee structured so every new partner is measurably incremental
• Own onboarding and activation of every new partner, from signed deal through to first live campaign
Commercial & Performance:
• Negotiate commercial terms with affiliates, influencers and sponsorship partners —
prioritising CPA and fixed-fee structures that tie partner pay to genuine incremental customer acquisition — and know which model fits each partner
• Own the unit economics of every live partnership: track CAC by channel and partner against LTV, and flag anything trending the wrong way before it becomes a budget problem
• Build and maintain the channel-economics view that lets the team compare partnership spend against other acquisition channels
• Manage affiliate network/platform relationships (tracking, reconciliation, payout accuracy) and be the first port of call when number don’t match
Activation:
• Run sponsorship and partnership activations end-to-end — brief, plan, ship, measure
• Manage the day-to-day with partners: planning, comms, escalations
• Coordinate across creative, growth, lifecycle and legal
Affiliate Management:
• Own the affiliate relationship from first contact — be the trusted operator they call first, from outreach and onboarding through to ongoing management
• Manage budgets and timelines across activations
• Spot opportunities to expand existing partnerships based on their performance data
Performance & Optimisation:
• Track partnership performance against targets — CPA, CAC, LTV, ROI, Rev Share payout
• Build the playbooks and tooling that scale the function, including standard commercial terms by partner type
• Use AI to scale research, brief-writing and reporting
Cross-functional:
• Partner with creative on activation assets
• Partner with finance and legal on contracts and accruals and commission reconciliation
• Report on partnership performance to the Head of Growth Partnerships, with the numbers to back every recommendation
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\n\nABOUT THE ROLE\n\nWe’re entering a once-in-a-company moment: a major step-change in our D2C marketing investment, a full rebrand of the company and product under the Zable brand, and a marketing function being built out at pace under a newly-appointed CMO. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up.\n\nFinding and signing new affiliate and influencer partners is the core of our growth engine going forward, and we’re building the team to power it. We’re looking for an Affiliate & Influencer Acquisition Executive whose core mission is sourcing brand-new partners — not just managing the ones we already have. Reporting to a Head of Growth Partnerships, you’ll own the full new-partner funnel end-to-end: mapping affiliates and influencers we don’t work with yet, running outbound outreach, and negotiating CPA or fixed-fee deals structured so every partnership delivers measurable, incremental customer acquisition.\n\nThis is an acquisition-first partnership seat: you’ll spend as much time prospecting and pitching new affiliates and influencers as you do modelling payback economics. If you think in CPA, fixed-fee and incremental CAC as naturally as you think in relationships, this role is built for you.\n\n\n\n\nWHAT WE'RE LOOKING FOR:\n\nEssential:\n\n• Proven track record sourcing and closing brand-new affiliate or influencer partnerships from scratch this is a new-business role, not just account management\n\n• 2-3+ years in affiliate marketing, acquisition or performance marketing roles for a consumer brand\n\n• Fluent in core acquisition performance metrics – CPA, fixed-fee, LTV, ROI and blended CAC and confident structuring CPA or fixed-fee deals that guarantee incremental acquisition\n\n• Working knowledge of channel economics: payback period, cohort behaviour, and how partnership spend compares against other acquisition channels\n\n• Direct experience running affiliate and/or influencer partnership end to end, including commercial negotiation (not just relationship management)\n\n• Track record of running activations end-to-end and delivering measurable results\n\n• Strong account / relationship management skills\n\n• Comfortable with the data — channel economics, attribution and ROI\n\n• Highly organised and detail-oriented — you can run multiple activations in parallel\n\n• Strong commercial communicator — you can hold your own with senior partners\n\n• Demonstrable use of AI in your workflow\n\nDesirable:\n\n• Experience in fintech or financial services\n\n• Experience with sport, entertainment, media or large brand sponsorships\n\n• Experience with an affiliate network or tracking platform (e.g. Impact, Awin, CJ, Partnerize, Income access) and reading platform-level reporting unassisted\n\n• Experience building an affiliate or influencer programme from 0 to 1 in a consumer brand\n\nYou’re a good fit if you’re:\n\n• An experienced affiliate marketer who has sourced new customer-acquisition channels, not just managed existing ones\n\n• A natural relationship-builder — partners trust you, and so does your team\n\n• Commercially literate first, relationship-led second – you measure success in growth, not vanity\n\n• Data-fluent – you build your own view on what’s working from raw performance data, not just a dashboard summary\n\n• Hands-on and resourceful — you make things happen\n\n• Curious about AI and how it changes the partnerships discipline\n\n\n\n\nWHAT YOU'LL BE DOING\n\nNew Partner Acquisition:\n\n• Proactively map the affiliate and influencer landscape to identify new partners who can drive incremental customer acquisition\n\n• Run outbound outreach and pitch new affiliates and influencers, building and working a pipeline of prospective partners\n\n• Negotiate and close new commercial deals primarily CPA or fixed-fee structured so every new partner is measurably incremental\n\n• Own onboarding and activation of every new partner, from signed deal through to first live campaign\n\nCommercial & Performance:\n\n• Negotiate commercial terms with affiliates, influencers and sponsorship partners —\n\nprioritising CPA and fixed-fee structures that tie partner pay to genuine incremental customer acquisition — and know which model fits each partner\n\n• Own the unit economics of every live partnership: track CAC by channel and partner against LTV, and flag anything trending the wrong way before it becomes a budget problem\n\n• Build and maintain the channel-economics view that lets the team compare partnership spend against other acquisition channels\n\n• Manage affiliate network/platform relationships (tracking, reconciliation, payout accuracy) and be the first port of call when number don’t match\n\nActivation:\n\n• Run sponsorship and partnership activations end-to-end — brief, plan, ship, measure\n\n• Manage the day-to-day with partners: planning, comms, escalations\n\n• Coordinate across creative, growth, lifecycle and legal\n\nAffiliate Management:\n\n• Own the affiliate relationship from first contact — be the trusted operator they call first, from outreach and onboarding through to ongoing management\n\n• Manage budgets and timelines across activations\n\n• Spot opportunities to expand existing partnerships based on their performance data\n\nPerformance & Optimisation:\n\n• Track partnership performance against targets — CPA, CAC, LTV, ROI, Rev Share payout\n\n• Build the playbooks and tooling that scale the function, including standard commercial terms by partner type\n\n• Use AI to scale research, brief-writing and reporting\n\nCross-functional:\n\n• Partner with creative on activation assets\n\n• Partner with finance and legal on contracts and accruals and commission reconciliation\n\n• Report on partnership performance to the Head of Growth Partnerships, with the numbers to back every recommendation\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"874c3c67-86b4-40a9-8fa9-cfcc035867ba","title":"Recoveries Agent (Autolend)","department":"Operations","team":"UK Collections","employmentType":"FullTime","location":"Chatham","secondaryLocations":[],"publishedAt":"2026-10-20T15:08:56.043+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Kent","addressCountry":"United Kingdom","addressLocality":"Chatham"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/874c3c67-86b4-40a9-8fa9-cfcc035867ba","applyUrl":"https://jobs.ashbyhq.com/lendable/874c3c67-86b4-40a9-8fa9-cfcc035867ba/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
Reporting to the Recoveries and Litigation Manager, the Recoveries Agent will be responsible for completing a wide range of administrative activities within strict timescales to meet the needs of our customers, our third party suppliers including debt collection agencies, recovery agents and vehicle auction houses, as well as internally within the wider business.
The Recoveries Team plays a crucial role in asset management by ensuring the timely retrieval of our vehicles. This involves close coordination and communication with external recovery agents and auction houses to schedule and facilitate the collection process. The team is also responsible for managing the complexities involved in recovering impounded or seized vehicles, which may require interaction with legal authorities and adherence to specific procedures. Additionally, the Recoveries Team handles incoming communications from recovery agents and auction houses, responding to inquiries, providing necessary information, and addressing any issues that may arise during the recovery process.
Effectively respond to inbound customer and third party supplier communications through multiple channels including debt collection agencies, recovery agents and auction houses.
Initiate outbound communications (calls and emails) to recovery agents and other third party suppliers when necessary.
Evaluate customers’ financial circumstances to determine their ability to repay their arrears and recommend appropriate solutions.
Follow company policies and legal regulations regarding financial support practices, including documenting all communication with customers and update account information accurately in the company's systems.
Review potential accounts for placement with third party suppliers and instruct appropriate suppliers accordingly.
Issue Statutory Notices to customers including Notices of Default and Termination, as well as regulatory notices on post-terminated accounts.
Deal with accounts where the vehicle has been seized and impounded.
Complete administrative tasks as required for the efficient operation of internal processes and external supplier processes. This may also include training material preparation and any other administrative requirement identified by management.
Ensure that our customers are treated fairly at all times in line with Consumer Duty.
Support the wider team and take the lead in the Recoveries and Litigation Managers absence.
Stay up to date on industry trends, regulations and best practices in financial support and recoveries.
Previous recoveries experience in motor finance is preferred but not essential.
Experience taking ownership for managing processes and speaking to external parties.
Good understanding of procedures, systems and processes within the department.
Logical and common sense approach to evaluate situations and select appropriate solutions based on experience and an understanding of procedures.
Strong prioritisation skills, ability to organise and work independently.
Resilient and calm approach when faced with difficult situations.
Takes responsibility and demonstrates accountability to ensure high-quality output.
Able to adapt written and verbal communication to an individual's needs.
Be a team player, flexible and able to work on your own initiative.
Strong interpersonal skills, with the ability to establish effective working relationships at all levels.
Excellent organisational skills and attention to detail for maintaining accurate records and documentation.
Demonstrates a sense of urgency and good work ethic.
Strong written and verbal communication skills.
Rapport building with colleagues, customers and suppliers.
Ability to work to deadlines.
Problem solving skills.
Ability to operate comfortably in a fast paced and changing environment.
30 minute call with a member of the Talent team
A Take Home Task
Interviews with the Recoveries & Litigation Manager as well as other key stakeholders
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\n\nABOUT THE ROLE\n\nReporting to the Recoveries and Litigation Manager, the Recoveries Agent will be responsible for completing a wide range of administrative activities within strict timescales to meet the needs of our customers, our third party suppliers including debt collection agencies, recovery agents and vehicle auction houses, as well as internally within the wider business. \n\nThe Recoveries Team plays a crucial role in asset management by ensuring the timely retrieval of our vehicles. This involves close coordination and communication with external recovery agents and auction houses to schedule and facilitate the collection process. The team is also responsible for managing the complexities involved in recovering impounded or seized vehicles, which may require interaction with legal authorities and adherence to specific procedures. Additionally, the Recoveries Team handles incoming communications from recovery agents and auction houses, responding to inquiries, providing necessary information, and addressing any issues that may arise during the recovery process.\n\n\n\n\nWHAT YOU’LL BE DOING\n\n - Effectively respond to inbound customer and third party supplier communications through multiple channels including debt collection agencies, recovery agents and auction houses.\n\n - Initiate outbound communications (calls and emails) to recovery agents and other third party suppliers when necessary. \n\n - Evaluate customers’ financial circumstances to determine their ability to repay their arrears and recommend appropriate solutions.\n\n - Follow company policies and legal regulations regarding financial support practices, including documenting all communication with customers and update account information accurately in the company's systems.\n\n - Review potential accounts for placement with third party suppliers and instruct appropriate suppliers accordingly. \n\n - Issue Statutory Notices to customers including Notices of Default and Termination, as well as regulatory notices on post-terminated accounts. \n\n - Deal with accounts where the vehicle has been seized and impounded.\n\n - Complete administrative tasks as required for the efficient operation of internal processes and external supplier processes. This may also include training material preparation and any other administrative requirement identified by management. \n\n - Ensure that our customers are treated fairly at all times in line with Consumer Duty. \n\n - Support the wider team and take the lead in the Recoveries and Litigation Managers absence.\n\n - Stay up to date on industry trends, regulations and best practices in financial support and recoveries.\n\n\n\n\nWHAT WE’RE LOOKING FOR\n\n - Previous recoveries experience in motor finance is preferred but not essential.\n\n - Experience taking ownership for managing processes and speaking to external parties.\n\n - Good understanding of procedures, systems and processes within the department.\n\n - Logical and common sense approach to evaluate situations and select appropriate solutions based on experience and an understanding of procedures.\n\n - Strong prioritisation skills, ability to organise and work independently.\n\n - Resilient and calm approach when faced with difficult situations.\n\n - Takes responsibility and demonstrates accountability to ensure high-quality output.\n\n - Able to adapt written and verbal communication to an individual's needs.\n\n\n\n\nWHO YOU ARE:\n\n - Be a team player, flexible and able to work on your own initiative.\n\n - Strong interpersonal skills, with the ability to establish effective working relationships at all levels.\n\n - Excellent organisational skills and attention to detail for maintaining accurate records and documentation.\n\n - Demonstrates a sense of urgency and good work ethic. \n\n - Strong written and verbal communication skills.\n\n - Rapport building with colleagues, customers and suppliers.\n\n - Ability to work to deadlines.\n\n - Problem solving skills.\n\n - Ability to operate comfortably in a fast paced and changing environment.\n\n\n\n\nINTERVIEW PROCESS \n\n - 30 minute call with a member of the Talent team\n\n - A Take Home Task\n\n - Interviews with the Recoveries & Litigation Manager as well as other key stakeholders\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"c5efb4e9-ef14-46dc-8176-21bbaab27073","title":"Credit & Commercial Senior Analyst","department":"Growth & Analytics","team":"Auto UK Credit","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2025-11-14T07:57:51.031+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/c5efb4e9-ef14-46dc-8176-21bbaab27073","applyUrl":"https://jobs.ashbyhq.com/lendable/c5efb4e9-ef14-46dc-8176-21bbaab27073/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
We’re looking for an analytically-minded Credit & Commercial Senior Analyst to work our commercial & pricing strategy in our motor finance team (Autolend). This role is suitable for someone who loves using strong analytics to optimise our business, improve funnel performance while still delivering a good portfolio return.
You’ll be entrusted with thought leadership on our commercial strategy, and have a large remit to set up and optimise our pricing to help achieve our objectives.
You'll be part of a collaborative, ambitious organisation where ideas are encouraged and bureaucracy is minimal. Your work will have a tangible impact, driving strategic decisions and enhancing our portfolio performance.
Autolend is building high performing portfolios, with bold growth targets and a commitment to responsible lending.
Your core responsibilities include:
Optimising our pricing strategy, how much to lend and at what interest rate.
Improving our conversion funnel, responding to qualitative feedback as well as data insights.
Building a product that our customers and partners love.
Define our multi channel pricing & commercial strategy and continuously optimise it to grow the business while maintaining strong returns
Discover insights from data using tools like Python and SQL to find opportunities and optimise our strategy
Seek out novel strategies and commercial approaches we can take advantage of
Obsess over competitor trends and our performance through our diverse acquisition channels, responding quickly to changes in the market
Collaborate cross-functionally with product, engineering, data, and our external partners to improve funnel performance
Monitor and assess the success of implemented strategies and continuously identify areas for improvement.
Daily coding experience, with proficiency in Python and SQL ideally
Proven experience in credit risk or commercial strategy roles, ideally within consumer lending.
A strategic mindset and the ability to translate complex data into clear, actionable decisions.
A focus on delivering results that align with both commercial and customer needs.
A collaborative, open approach and a willingness to challenge your own assumptions
Experience working in marketing / growth roles is a plus, but not required!
We’re not corporate, so we try our best to get things moving as quickly as possible.
An initial phone conversation with a member of our team.
Onsite interviews, including a practical case study and team conversations.
A final discussion with a member of our executive leadership (C-suite).
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for an analytically-minded Credit & Commercial Senior Analyst to work our commercial & pricing strategy in our motor finance team (Autolend). This role is suitable for someone who loves using strong analytics to optimise our business, improve funnel performance while still delivering a good portfolio return.\n\nYou’ll be entrusted with thought leadership on our commercial strategy, and have a large remit to set up and optimise our pricing to help achieve our objectives.\n\nYou'll be part of a collaborative, ambitious organisation where ideas are encouraged and bureaucracy is minimal. Your work will have a tangible impact, driving strategic decisions and enhancing our portfolio performance.\n\n\n\n\nTEAM'S OBJECTIVES:\n\nAutolend is building high performing portfolios, with bold growth targets and a commitment to responsible lending.\n\nYour core responsibilities include:\n\n - Optimising our pricing strategy, how much to lend and at what interest rate.\n\n - Improving our conversion funnel, responding to qualitative feedback as well as data insights.\n\n - Building a product that our customers and partners love.\n\n\n\n\nHOW YOU'LL IMPACT THOSE OBJECTIVES\n\n - Define our multi channel pricing & commercial strategy and continuously optimise it to grow the business while maintaining strong returns\n\n - Discover insights from data using tools like Python and SQL to find opportunities and optimise our strategy\n\n - Seek out novel strategies and commercial approaches we can take advantage of\n\n - Obsess over competitor trends and our performance through our diverse acquisition channels, responding quickly to changes in the market\n\n - Collaborate cross-functionally with product, engineering, data, and our external partners to improve funnel performance\n\n - Monitor and assess the success of implemented strategies and continuously identify areas for improvement.\n \n \n\n\nWHAT YOU'LL NEED TO SUCCEED\n\n - Daily coding experience, with proficiency in Python and SQL ideally\n\n - Proven experience in credit risk or commercial strategy roles, ideally within consumer lending.\n\n - A strategic mindset and the ability to translate complex data into clear, actionable decisions.\n\n - A focus on delivering results that align with both commercial and customer needs.\n\n - A collaborative, open approach and a willingness to challenge your own assumptions\n\n - Experience working in marketing / growth roles is a plus, but not required!\n\n\n\n\nINTERVIEW PROCESS\n\nWe’re not corporate, so we try our best to get things moving as quickly as possible.\n\n - An initial phone conversation with a member of our team.\n\n - Onsite interviews, including a practical case study and team conversations.\n\n - A final discussion with a member of our executive leadership (C-suite).\n\n\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"ad48fb81-245f-4bfd-9edc-3cc15659dfc7","title":"Credit & Commercial Manager","department":"Growth & Analytics","team":"Auto UK Credit","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2025-11-14T08:52:44.875+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/ad48fb81-245f-4bfd-9edc-3cc15659dfc7","applyUrl":"https://jobs.ashbyhq.com/lendable/ad48fb81-245f-4bfd-9edc-3cc15659dfc7/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
We’re looking for an analytically-minded Credit & Commercial Manager to lead our commercial & pricing strategy in our motor finance team, Autolend. We’re building high performing portfolios, with bold growth targets and a commitment to responsible lending.
We are looking for someone who loves using strong analytics to drive smarter decisions, optimise performance, while delivering strong portfolio returns.
Initially you will be an individual contributor role with the opportunity to build and lead a team as we grow. You’ll be entrusted with thought leadership on our commercial strategy, and have a large remit to set up and optimise our pricing to help achieve our objectives.
You'll join a collaborative, ambitious organisation with minimal bureaucracy where ideas matter more than hierarchy with your work directly shaping strategic decisions, enhancing our portfolio performance.
Own and optimise our pricing strategy, deciding how much we lend and at what rates to deliver sustainable growth.
Enhance our customer journey, improving conversion and performance through both data insights and qualitative feedback.
Define and evolve a multi-channel commercial strategy that balances business growth with responsible lending.
Discover insights from datasets using Python and SQL to uncover opportunities and optimise our strategy
Stay ahead of competitors by monitoring trends, and acquisition channels and adapting quickly.
Collaborate cross-functionally with product, engineering, data, and external partners to improve funnel performance
Measure impact — track results, learn fast, and refine strategies to maximise both customer value and business performance.
Daily coding experience, with proficiency in both Python and SQL ideally
Experience in credit risk or commercial strategy roles, ideally within consumer lending or Motor Finance
Strategic and analytical thinking, with the ability to turn complex data into clear, actionable insights
Drive to deliver results, aligning with both commercial and customer needs.
Curious and collaborative approach and a willingness to challenge your own assumptions
Experience working in marketing / growth roles is a plus, but not required!
An initial phone conversation with a member of our team.
Interviews including a practical case study and team conversations.
A final discussion with a member of our executive leadership (C-suite).
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for an analytically-minded Credit & Commercial Manager to lead our commercial & pricing strategy in our motor finance team, Autolend. We’re building high performing portfolios, with bold growth targets and a commitment to responsible lending.\n\nWe are looking for someone who loves using strong analytics to drive smarter decisions, optimise performance, while delivering strong portfolio returns.\n\nInitially you will be an individual contributor role with the opportunity to build and lead a team as we grow. You’ll be entrusted with thought leadership on our commercial strategy, and have a large remit to set up and optimise our pricing to help achieve our objectives.\n\nYou'll join a collaborative, ambitious organisation with minimal bureaucracy where ideas matter more than hierarchy with your work directly shaping strategic decisions, enhancing our portfolio performance.\n\n\n\n\nWHAT YOU’LL DO:\n\n - Own and optimise our pricing strategy, deciding how much we lend and at what rates to deliver sustainable growth.\n\n - Enhance our customer journey, improving conversion and performance through both data insights and qualitative feedback.\n\n - Define and evolve a multi-channel commercial strategy that balances business growth with responsible lending.\n\n - Discover insights from datasets using Python and SQL to uncover opportunities and optimise our strategy\n\n - Stay ahead of competitors by monitoring trends, and acquisition channels and adapting quickly.\n\n - Collaborate cross-functionally with product, engineering, data, and external partners to improve funnel performance\n\n - Measure impact — track results, learn fast, and refine strategies to maximise both customer value and business performance.\n \n\n\nWHAT YOU'LL NEED TO SUCCEED\n\n - Daily coding experience, with proficiency in both Python and SQL ideally\n\n - Experience in credit risk or commercial strategy roles, ideally within consumer lending or Motor Finance\n\n - Strategic and analytical thinking, with the ability to turn complex data into clear, actionable insights\n\n - Drive to deliver results, aligning with both commercial and customer needs.\n\n - Curious and collaborative approach and a willingness to challenge your own assumptions\n\n - Experience working in marketing / growth roles is a plus, but not required!\n\n\n\n\nINTERVIEW PROCESS\n\n - An initial phone conversation with a member of our team.\n\n - Interviews including a practical case study and team conversations.\n\n - A final discussion with a member of our executive leadership (C-suite).\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"77e2a14b-f8c2-4b7c-b889-f98c20334e92","title":"Data Analyst","department":"Growth & Analytics","team":"Credit Central","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-10-16T09:29:19.968+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/77e2a14b-f8c2-4b7c-b889-f98c20334e92","applyUrl":"https://jobs.ashbyhq.com/lendable/77e2a14b-f8c2-4b7c-b889-f98c20334e92/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
We’re building the most advanced, data-driven operating model in fintech. As part of Lendable’s Operations Science & Strategy team, you’ll sit at the intersection of analytics, data science, and AI engineering - using data, LLMs, and automation to transform how our Operations teams work at scale.
You’ll work directly with senior operations leadership working on special projects to diagnose demand drivers, uncover commercial opportunities, build KPI frameworks, and deploy automation that materially reduces our cost-to-serve while improving customer outcomes.
If you’re technical, curious, and love owning problems end-to-end, this is the role for you.
Use Python and LLM APIs (e.g. OpenAI) to design and deploy automation that replaces manual CS/FS processes.
Build prototypes, test with real operations data, and scale the successful ones into production workflows.
Partner with PMs and engineers to operationalise AI-driven solutions across Operations.
Analyse key operations demand drivers (contact per customer, reason drivers, seasonality, servicing behaviour).
Identify levers to reduce avoidable demand and improve customer outcomes.
Build analytical models that drive decision-making around cost optimisation and resourcing.
Build clear, robust KPI frameworks and funnel views across customer journeys.
Translate data into commercial insight, operational efficiency recommendations, and productivity tracking.
Create metrics that scale across new geographies, products, and teams.
Work directly with Ops Directors, Heads of CS/FS/Fraud/Complaints, and the COO on strategic initiatives.
Turn raw data into narrative-driven recommendations that are simple, actionable, and commercially grounded.
Own analytics for high-impact projects end-to-end.
2-3 years of hands-on experience using Python in a professional setting.
Highly numerate with strong analytical reasoning
Ability to independently structure analysis, build prototypes, and deliver insights.
Experience communicating data-driven recommendations to non-technical business stakeholders.
STEM Degree
Experience with dbt or modern data stacks.
Familiarity with LLMs, APIs, or interest in building AI automation.
Exposure to product, strategy, or operations environments.
Thrives in fast-paced, ambiguous environments.
Comfortable wearing multiple hats Analyst, Data Scientist, AI Engineer, PM.
Highly motivated, entrepreneurial mindset, and excited by building the strongest operating model in fintech.
Work on high-visibility, high-impact projects that directly shape the future of Lendable’s operations.
Build automation and analytics used daily by hundreds of agents and thousands of customers.
Collaborate with a small, sharp, and ambitious team that moves fast.
Real ownership: if you build it, you’ll see it shipped and scaled.
Cognitive test
Screening Call + Python Questions
Live Technical Python Interview
Final interviews with 2 senior leaders
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\n\nABOUT THE ROLE\n\nWe’re building the most advanced, data-driven operating model in fintech. As part of Lendable’s Operations Science & Strategy team, you’ll sit at the intersection of analytics, data science, and AI engineering - using data, LLMs, and automation to transform how our Operations teams work at scale.\n\nYou’ll work directly with senior operations leadership working on special projects to diagnose demand drivers, uncover commercial opportunities, build KPI frameworks, and deploy automation that materially reduces our cost-to-serve while improving customer outcomes.\n\nIf you’re technical, curious, and love owning problems end-to-end, this is the role for you.\n\n\n\n\nWHAT YOU’LL DO\n\n\n1. AUTOMATION & AI ENGINEERING\n\n - Use Python and LLM APIs (e.g. OpenAI) to design and deploy automation that replaces manual CS/FS processes.\n\n - Build prototypes, test with real operations data, and scale the successful ones into production workflows.\n\n - Partner with PMs and engineers to operationalise AI-driven solutions across Operations.\n\n\n2. DEMAND ANALYTICS & STRATEGY\n\n - Analyse key operations demand drivers (contact per customer, reason drivers, seasonality, servicing behaviour).\n\n - Identify levers to reduce avoidable demand and improve customer outcomes.\n\n - Build analytical models that drive decision-making around cost optimisation and resourcing.\n\n\n3. KPI & FUNNEL INTELLIGENCE\n\n - Build clear, robust KPI frameworks and funnel views across customer journeys.\n\n - Translate data into commercial insight, operational efficiency recommendations, and productivity tracking.\n\n - Create metrics that scale across new geographies, products, and teams.\n\n\n4. WORK WITH SENIOR LEADERSHIP\n\n - Work directly with Ops Directors, Heads of CS/FS/Fraud/Complaints, and the COO on strategic initiatives.\n\n - Turn raw data into narrative-driven recommendations that are simple, actionable, and commercially grounded.\n\n - Own analytics for high-impact projects end-to-end.\n \n\n\nWHAT WE’RE LOOKING FOR\n\n\nMUST-HAVE SKILLS\n\n - 2-3 years of hands-on experience using Python in a professional setting.\n\n - Highly numerate with strong analytical reasoning \n\n - Ability to independently structure analysis, build prototypes, and deliver insights.\n\n - Experience communicating data-driven recommendations to non-technical business stakeholders.\n\n\nNICE-TO-HAVES\n\n - STEM Degree\n\n - Experience with dbt or modern data stacks.\n\n - Familiarity with LLMs, APIs, or interest in building AI automation.\n\n - Exposure to product, strategy, or operations environments.\n\n - Thrives in fast-paced, ambiguous environments.\n\n - Comfortable wearing multiple hats Analyst, Data Scientist, AI Engineer, PM.\n\n - Highly motivated, entrepreneurial mindset, and excited by building the strongest operating model in fintech.\n \n\n\nWHY JOIN\n\n - Work on high-visibility, high-impact projects that directly shape the future of Lendable’s operations.\n\n - Build automation and analytics used daily by hundreds of agents and thousands of customers.\n\n - Collaborate with a small, sharp, and ambitious team that moves fast.\n\n - Real ownership: if you build it, you’ll see it shipped and scaled.\n\n\n\n\nINTERVIEW PROCESS\n\nCognitive test\n\nScreening Call + Python Questions\n\nLive Technical Python Interview\n\nFinal interviews with 2 senior leaders \n\n\n\n\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"bb61cc0c-9f20-4db0-bd29-b4d4e4a6d956","title":"Senior Kotlin/JVM Engineer","department":"Engineering & Product","team":"SuperApp Engineering","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2025-12-22T13:58:09.024+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/bb61cc0c-9f20-4db0-bd29-b4d4e4a6d956","applyUrl":"https://jobs.ashbyhq.com/lendable/bb61cc0c-9f20-4db0-bd29-b4d4e4a6d956/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
About the role
As we continue to build upon the diversity of our team we are thrilled to have the opportunity to bring on board a Senior Kotlin/JVM Engineer. This is an opportunity to bring new experience, perspective and capabilities to our design discussions, helping shape our approach to delivering elegant solutions to complex engineering challenges as we continue to grow. Our current tech team have already built next-generation lending, credit card and auto-finance products alongside our Superapp. There is more to build as we scale.
We're looking for an engineer with a depth of knowledge and recent hands-on Kotlin experience or JVM based engineering experience that enables them to not only deliver elegant, idiomatic solutions in Kotlin or Java but also to contribute new knowledge and experience to our frequent collaborative design forums with stakeholders from every area of the business.
There’s a lot to do; building and integrating new API’s, tuning our existing services as they scale, supporting our expansion of new products and supporting services in the US.
We believe that software engineering is more than just code - it’s about people. We believe that the best teams are made of great people. That fundamentally great software engineering is about alignment, sharing what we know and being nice to each other. When we put all this together we make software engineering better by continually improving our capabilities as a team and making our working environment a happy and productive place.
There is more to read about us and our Lendies in the engineering blog right here and if you’d like to check our reviews out on Glassdoor you can see these here.
Our Tech Stack
Backend
Kotlin 1.7.20
AWS
GraphQL (it would be nice if you were familiar with this but it’s not a deal breaker)
Postgres
RabbitMQ
Docker
Kubernetes
Frontend
React & React Native, TypeScript, MobX, Redux, Stylus and SASS
Other
We build our Kotlin projects using Gradle and GitHub Actions, deploying to production as soon as we finish a feature
We use JUnit Jupiter, Kotest and TestContainers for automated testing
What we’re looking for technically
Strong commercial Kotlin or JVM based engineering experience (willingness to work with Kotlin)
An ability to write simple, clean code
Experience and understanding of databases; relational databases are a must, NoSql would be nice too
Be able to quickly understand complex, financial business domains
Understand different software architectures rapidly
Understands abstraction and interpolation
Able to write comprehensive, automated tests at all levels of the pyramid
Understanding of the Kanban agile methodology; not a deal breaker if you don’t
What kind of person you’ll need to be
Someone who can get along with others and build relationships
Someone who wants to continually learn, improve and collaborate
Someone who can solve problems on their own but also knows when to go to their peers for help
Someone who is a rational thinker and is aware of the ‘why’ behind the way they do things
Someone who is a pragmatist who can sensibly weigh the tradeoffs between code quality and delivery
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nAbout the role\n\nAs we continue to build upon the diversity of our team we are thrilled to have the opportunity to bring on board a Senior Kotlin/JVM Engineer. This is an opportunity to bring new experience, perspective and capabilities to our design discussions, helping shape our approach to delivering elegant solutions to complex engineering challenges as we continue to grow. Our current tech team have already built next-generation lending, credit card and auto-finance products alongside our Superapp. There is more to build as we scale. \n\nWe're looking for an engineer with a depth of knowledge and recent hands-on Kotlin experience or JVM based engineering experience that enables them to not only deliver elegant, idiomatic solutions in Kotlin or Java but also to contribute new knowledge and experience to our frequent collaborative design forums with stakeholders from every area of the business.\n\nThere’s a lot to do; building and integrating new API’s, tuning our existing services as they scale, supporting our expansion of new products and supporting services in the US.\n\nWe believe that software engineering is more than just code - it’s about people. We believe that the best teams are made of great people. That fundamentally great software engineering is about alignment, sharing what we know and being nice to each other. When we put all this together we make software engineering better by continually improving our capabilities as a team and making our working environment a happy and productive place.\n\nThere is more to read about us and our Lendies in the engineering blog right here https://blog.lendable.co.uk/posts/interview-with-marko-kunic and if you’d like to check our reviews out on Glassdoor you can see these here https://www.glassdoor.co.uk/Reviews/Lendable-UK-Reviews-E2982908.htm.\n\n\n\nOur Tech Stack\n\nBackend\n\n - Kotlin 1.7.20\n\n - AWS\n\n - GraphQL (it would be nice if you were familiar with this but it’s not a deal breaker)\n\n - Postgres\n\n - RabbitMQ\n\n - Docker\n\n - Kubernetes\n\nFrontend\n\n - React & React Native, TypeScript, MobX, Redux, Stylus and SASS\n\nOther\n\n - We build our Kotlin projects using Gradle and GitHub Actions, deploying to production as soon as we finish a feature\n\n - We use JUnit Jupiter, Kotest and TestContainers for automated testing\n\n\n\n\nWhat we’re looking for technically\n\n - Strong commercial Kotlin or JVM based engineering experience (willingness to work with Kotlin)\n\n - An ability to write simple, clean code\n\n - Experience and understanding of databases; relational databases are a must, NoSql would be nice too\n\n - Be able to quickly understand complex, financial business domains\n\n - Understand different software architectures rapidly\n\n - Understands abstraction and interpolation\n\n - Able to write comprehensive, automated tests at all levels of the pyramid\n\n - Understanding of the Kanban agile methodology; not a deal breaker if you don’t\n\n\nWhat kind of person you’ll need to be\n\n - Someone who can get along with others and build relationships\n\n - Someone who wants to continually learn, improve and collaborate\n\n - Someone who can solve problems on their own but also knows when to go to their peers for help\n\n - Someone who is a rational thinker and is aware of the ‘why’ behind the way they do things\n\n - Someone who is a pragmatist who can sensibly weigh the tradeoffs between code quality and delivery\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"47c4e5a2-5c4a-4dc1-8869-10019f51b4b4","title":"Senior Growth Manager","department":"Growth & Analytics","team":"UK Growth","employmentType":"FullTime","location":"Virginia","secondaryLocations":[],"publishedAt":"2026-01-09T17:17:12.979+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Virginia","addressCountry":"United States","addressLocality":"Arlington"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/47c4e5a2-5c4a-4dc1-8869-10019f51b4b4","applyUrl":"https://jobs.ashbyhq.com/lendable/47c4e5a2-5c4a-4dc1-8869-10019f51b4b4/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
We’re looking for a highly analytical, commercially-minded Senior Growth Manager to join our U.S. team.
In this role, you will own the growth performance of several U.S. personal loans acquisition channels end-to-end — from strategy through execution — directly influencing Lendable’s long-term trajectory in the U.S. market. You’ll be responsible for identifying, scaling and optimising acquisition channels, managing partner relationships, and translating data into actionable decisions across pricing, credit, product and marketing performance.
This is a high-impact, high-autonomy role. You will operate like a “CEO” over your channels — balancing the tradeoffs between volume, unit economics, credit quality, and user experience to deliver resilient, sustainable growth.
You’ll join a small, ambitious, fast-paced team of problem solvers — not traditional marketers. This role is best suited for someone who thrives on ownership, uses data to make decisions, and is comfortable operating independently.
Own the economics and growth strategy for key acquisition channels for U.S. personal loans. You will operate as the local “CEO” with real decision-making authority to drive resilient growth
Lead and manage relationships with marketing affiliates, partners, and suppliers. You will lead on negotiating performance, monitoring quality, and ensuring a strong pipeline of scalable opportunities
Balance tradeoffs between cost, credit, and product experience. You will make sharp decisions across CAC, approval rates, risk outcomes, and conversion to maximise long-term contribution margin
Be hands-on with data. You will drive your own analysis, uncover insights, and generate recommendations using SQL and analytics tooling…not just review dashboards
Manage and improve the acquisition funnel end-to-end, optimising for volume, cost and credit quality; spot performance changes quickly and take action
Deeply understand key third-party and partner ranking algorithms / channel mechanics, and feed insights into pricing, credit policy and product strategy
Work closely with Credit, Product, and Engineering to drive the roadmap in areas impacting funnel performance (pricing levers, eligibility logic, decisioning, UX flows)
Identify new opportunities for growth by combining quantitative insight and qualitative judgement, forming a clear view on how to capture more of the market and how to measure success
Essential
Strong hands-on analytics experience — you are comfortable pulling data yourself and using it to drive business decisions (strong SQL experience required, Python is an added bonus)
Proven commercial ownership: experience driving growth, launching initiatives, and improving performance against measurable outcomes
Track record of managing external stakeholders (partners, affiliates, vendors) and holding them accountable to performance
Strong judgement and bias to action: can navigate ambiguity, prioritise ruthlessly, and make smart tradeoffs. Acts urgently with an ownership mindset.
Excellent communication and stakeholder management skills — can influence cross-functionally and up to senior leadership
Relentless curiosity and willingness to challenge the status quo
Desirable
Experience driving resilient growth in the US personal loans market, ideally at a FinTech
Experience managing direct marketing channels (direct mail, cross sell, etc.)
Experience working at or with a major U.S. affiliate (like Credit Karma)
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for a highly analytical, commercially-minded Senior Growth Manager to join our U.S. team.\n\nIn this role, you will own the growth performance of several U.S. personal loans acquisition channels end-to-end — from strategy through execution — directly influencing Lendable’s long-term trajectory in the U.S. market. You’ll be responsible for identifying, scaling and optimising acquisition channels, managing partner relationships, and translating data into actionable decisions across pricing, credit, product and marketing performance.\n\nThis is a high-impact, high-autonomy role. You will operate like a “CEO” over your channels — balancing the tradeoffs between volume, unit economics, credit quality, and user experience to deliver resilient, sustainable growth.\n\nYou’ll join a small, ambitious, fast-paced team of problem solvers — not traditional marketers. This role is best suited for someone who thrives on ownership, uses data to make decisions, and is comfortable operating independently.\n\n\n\n\nWHAT YOU’LL BE DOING\n\n - Own the economics and growth strategy for key acquisition channels for U.S. personal loans. You will operate as the local “CEO” with real decision-making authority to drive resilient growth\n\n - Lead and manage relationships with marketing affiliates, partners, and suppliers. You will lead on negotiating performance, monitoring quality, and ensuring a strong pipeline of scalable opportunities\n\n - Balance tradeoffs between cost, credit, and product experience. You will make sharp decisions across CAC, approval rates, risk outcomes, and conversion to maximise long-term contribution margin\n\n - Be hands-on with data. You will drive your own analysis, uncover insights, and generate recommendations using SQL and analytics tooling…not just review dashboards\n\n - Manage and improve the acquisition funnel end-to-end, optimising for volume, cost and credit quality; spot performance changes quickly and take action\n\n - Deeply understand key third-party and partner ranking algorithms / channel mechanics, and feed insights into pricing, credit policy and product strategy\n\n - Work closely with Credit, Product, and Engineering to drive the roadmap in areas impacting funnel performance (pricing levers, eligibility logic, decisioning, UX flows)\n\n - Identify new opportunities for growth by combining quantitative insight and qualitative judgement, forming a clear view on how to capture more of the market and how to measure success\n\n\n\n\nWHAT WE’RE LOOKING FOR\n\nEssential \n\n - Strong hands-on analytics experience — you are comfortable pulling data yourself and using it to drive business decisions (strong SQL experience required, Python is an added bonus)\n\n - Proven commercial ownership: experience driving growth, launching initiatives, and improving performance against measurable outcomes\n\n - Track record of managing external stakeholders (partners, affiliates, vendors) and holding them accountable to performance\n\n - Strong judgement and bias to action: can navigate ambiguity, prioritise ruthlessly, and make smart tradeoffs. Acts urgently with an ownership mindset.\n\n - Excellent communication and stakeholder management skills — can influence cross-functionally and up to senior leadership\n\n - Relentless curiosity and willingness to challenge the status quo\n \n \n\nDesirable\n\n - Experience driving resilient growth in the US personal loans market, ideally at a FinTech\n\n - Experience managing direct marketing channels (direct mail, cross sell, etc.)\n\n - Experience working at or with a major U.S. affiliate (like Credit Karma)\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"a2214edc-39e3-4c70-8a09-875bb991062f","title":"Credit Analyst Intern (June 2027)","department":"Growth & Analytics","team":"Graduate Analysts","employmentType":"Intern","location":"London","secondaryLocations":[],"publishedAt":"2026-08-28T15:02:15.442+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/a2214edc-39e3-4c70-8a09-875bb991062f","applyUrl":"https://jobs.ashbyhq.com/lendable/a2214edc-39e3-4c70-8a09-875bb991062f/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
This is a 10 week internship program starting from 29th June 2027
Salary - £50,000 (per annum)
We’re looking for a super smart student who is great with numbers and loves problem solving to come and apply your skills in a start up environment and have a big impact on our business and how we do things.
What you'll be doing
Use your analytical and problem-solving skills to generate key insights from data, and use that insight to drive meaningful change in our strategy
Using data and modelling to ground assumptions for our NPV model, such as predicting what default rates will be in the future, and using that to inform our lending deicsions
Using data and analytics to drive decisions about who we should lend to, and how much we should lend to them, and how that changes with the economy and competition changes
Conducting hypothesis testing, and using your findings to change how we do things in areas such as lending strategy, pricing, and fraud detection
Presenting your findings to senior leaders in the company, then work with the product/tech team to get them implemented
What we're looking for
A university student in their penultimate year (can be undergraduates, masters or PhD students)
Must have coding skills in Python or SQL
Someone that loves numbers! You’ll be working with numbers every single day in this role so you’ll be able to demonstrate your ability to work with complex data sets, analyse them and draw insights
You’ll have a natural curiosity and love to dig into things to understand how they work
Startup mindset. We’re a fast-growth tech startup so you’ll be super excited to work in an entrepreneurial environment and have a real impact on the business
Interview Process
15-minute online test
Coding Take Home Task
Remote (video call) Task Debrief / Mini case study (60 mins)
Remote (video call) case study (60 mins)
In-person case study (60 min) + Culture Add Conversation (15 minutes) + a chance to meet other recent grads over lunch (30-45 minutes)
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\n\nABOUT THE ROLE\n\n\n\nThis is a 10 week internship program starting from 29th June 2027\n\nSalary - £50,000 (per annum) \n\n\n\nWe’re looking for a super smart student who is great with numbers and loves problem solving to come and apply your skills in a start up environment and have a big impact on our business and how we do things.\n\n\n\nWhat you'll be doing\n\n - Use your analytical and problem-solving skills to generate key insights from data, and use that insight to drive meaningful change in our strategy\n\n - Using data and modelling to ground assumptions for our NPV model, such as predicting what default rates will be in the future, and using that to inform our lending deicsions\n\n - Using data and analytics to drive decisions about who we should lend to, and how much we should lend to them, and how that changes with the economy and competition changes\n\n - Conducting hypothesis testing, and using your findings to change how we do things in areas such as lending strategy, pricing, and fraud detection\n\n - Presenting your findings to senior leaders in the company, then work with the product/tech team to get them implemented\n\n\n\nWhat we're looking for\n\n - A university student in their penultimate year (can be undergraduates, masters or PhD students)\n\n - Must have coding skills in Python or SQL \n\n - Someone that loves numbers! You’ll be working with numbers every single day in this role so you’ll be able to demonstrate your ability to work with complex data sets, analyse them and draw insights\n\n - You’ll have a natural curiosity and love to dig into things to understand how they work\n\n - Startup mindset. We’re a fast-growth tech startup so you’ll be super excited to work in an entrepreneurial environment and have a real impact on the business\n\n\n\nInterview Process\n\n - 15-minute online test\n\n - Coding Take Home Task\n\n - Remote (video call) Task Debrief / Mini case study (60 mins) \n\n - Remote (video call) case study (60 mins)\n\n - In-person case study (60 min) + Culture Add Conversation (15 minutes) + a chance to meet other recent grads over lunch (30-45 minutes)\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"9a2cc4b9-7a03-4a8e-a459-78a6f8ab4b49","title":"Growth Analyst","department":"Growth & Analytics","team":"Loans US Credit","employmentType":"FullTime","location":"Virginia","secondaryLocations":[],"publishedAt":"2026-08-14T10:24:19.360+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Virginia","addressCountry":"United States","addressLocality":"Arlington"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/9a2cc4b9-7a03-4a8e-a459-78a6f8ab4b49","applyUrl":"https://jobs.ashbyhq.com/lendable/9a2cc4b9-7a03-4a8e-a459-78a6f8ab4b49/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
We’re looking for a highly analytical, commercially-minded Growth Analyst to join our U.S. team.
Working with a Senior Growth Manager, you will take direct responsibility for uncovering new opportunities, and designing and implementing strategies to maximise them - not just monitoring and analysing.
You’ll join a small, ambitious, fast-paced team of problem solvers — not traditional marketers. This role is best suited for someone who thrives on ownership, uses data to make decisions, and is comfortable translating analysis into action.
Own the analysis and week-to-week optimization of key acquisition channels for US loans. You will be responsible for identifying areas of strong performance and headroom for improvement, designing a strategy based on your findings, and implementing required changes
Design, implement, and analyse price testing strategies to uncover volume and credit quality insights, and iteratively improve the competitive position of the US Loans product
Drive volume allocation decisions by analysing growth potential, credit quality, and ability to win across key acquisition channels. You will be responsible for ensuring we accurately forecast origination volume, and make the highest-value changes to ensure we hit our targets whilst maximising business performance
Uncover high-value growth opportunities by forming and prioritizing commercial hypotheses, and leveraging diverse internal and external datasets to validate them
Be hands-on with data. You will drive your own analysis, uncover insights, and generate recommendations using SQL and analytics tooling…not just review dashboards
Essential
Strong hands-on analytics experience — you are comfortable pulling data yourself and using it to drive business decisions (strong SQL experience required, Python is an added bonus)
A strategic mindset and the ability to translate complex data into clear, actionable decisions.
A collaborative, open approach and a willingness to challenge your own assumptions
Intellectual curiosity to understand all aspects of a credit business, and openness to learn from colleagues and peers
Relentless curiosity and willingness to challenge the status quo
Desirable
Experience driving analysis-backed business decisions in the US personal loans market, ideally at a FinTech
Experience optimising direct marketing channels (direct mail, cross sell, etc.)
Experience working at or with a major U.S. affiliate (like Credit Karma)
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for a highly analytical, commercially-minded Growth Analyst to join our U.S. team.\n\n\n\nWorking with a Senior Growth Manager, you will take direct responsibility for uncovering new opportunities, and designing and implementing strategies to maximise them - not just monitoring and analysing.\n\n\n\nYou’ll join a small, ambitious, fast-paced team of problem solvers — not traditional marketers. This role is best suited for someone who thrives on ownership, uses data to make decisions, and is comfortable translating analysis into action.\n\n\n\n\nWHAT YOU’LL BE DOING\n\n - Own the analysis and week-to-week optimization of key acquisition channels for US loans. You will be responsible for identifying areas of strong performance and headroom for improvement, designing a strategy based on your findings, and implementing required changes\n\n - Design, implement, and analyse price testing strategies to uncover volume and credit quality insights, and iteratively improve the competitive position of the US Loans product\n\n - Drive volume allocation decisions by analysing growth potential, credit quality, and ability to win across key acquisition channels. You will be responsible for ensuring we accurately forecast origination volume, and make the highest-value changes to ensure we hit our targets whilst maximising business performance\n\n - Uncover high-value growth opportunities by forming and prioritizing commercial hypotheses, and leveraging diverse internal and external datasets to validate them\n\n - Be hands-on with data. You will drive your own analysis, uncover insights, and generate recommendations using SQL and analytics tooling…not just review dashboards\n\n\n\n\nWHAT WE’RE LOOKING FOR\n\nEssential\n\n - Strong hands-on analytics experience — you are comfortable pulling data yourself and using it to drive business decisions (strong SQL experience required, Python is an added bonus)\n\n - A strategic mindset and the ability to translate complex data into clear, actionable decisions.\n\n - A collaborative, open approach and a willingness to challenge your own assumptions\n\n - Intellectual curiosity to understand all aspects of a credit business, and openness to learn from colleagues and peers\n\n - Relentless curiosity and willingness to challenge the status quo\n\n\n\nDesirable\n\n - Experience driving analysis-backed business decisions in the US personal loans market, ideally at a FinTech\n\n - Experience optimising direct marketing channels (direct mail, cross sell, etc.)\n\n - Experience working at or with a major U.S. affiliate (like Credit Karma)\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"e55c7d29-d493-49f7-8ade-d1a83c574355","title":"Senior Strategy Analyst","department":"Growth & Analytics","team":"Cards UK Credit","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-10-15T09:08:02.052+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/e55c7d29-d493-49f7-8ade-d1a83c574355","applyUrl":"https://jobs.ashbyhq.com/lendable/e55c7d29-d493-49f7-8ade-d1a83c574355/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
Lendable is revolutionising the credit card industry by making financial tools accessible, intuitive, and empowering. Zable is a Mobile-App first credit card that empowers customers to build their credit score while meeting their spending and borrowing needs sustainably.
We’re looking for an analytical, commercially-minded Senior Strategy Analyst to help us grow and scale the product exponentially. This is a dynamic role where you’ll tackle high impact business problems across a number of disciplines including pricing, financial forecasting, growth, credit risk, new product development and product analytics.
You’ll help us solve our most complex multi-dimensional challenges, working cross-functionally to deliver insight-driven strategies that optimise performance, drive responsible growth, and put the customer at the heart of decision-making.
You’ll operate in a fast-paced environment where ideas matter more than hierarchy, and execution beats bureaucracy. Your work will directly influence who we serve, how we grow, and how we deliver sustainable value.
Key Responsibilities
Drive promotions & pricing strategy:
Develop and optimise promotional and pricing strategies through data-driven analysis and experimentation, balancing customer engagement, growth, price elasticity and profitability while continuously refining approaches based on product performance and scenario modelling.
Build deep insight into marketing campaign and conversion funnel performance, identifying opportunities to improve cost and conversion efficiency.
Stay abreast of industry trends and competitor activity to ensure our products remain fit for purpose.
Financial forecasting & portfolio analytics:
Collaborate closely with the Credit Risk Analytics, Growth and Data Science teams to understand how our products and portfolio are performing at a granular sub-segment level.
Define key KPIs and develop detailed monitoring to track performance against these goals, and deliver actionable recommendations to improve outcomes. Use strategic analysis to shape and influence broader business strategy.
Evaluate expansion opportunities:
Navigate through ambiguity to assess the feasibility of new product, channel and segment expansion opportunities.
Create robust commercial assessment frameworks, build tooling where necessary (e.g. RoI or NPV models) and extract data to support these assessments and deliver clear, insight-driven recommendations.
Influence & execution:
Collaborate with stakeholders across Credit Risk, Data Science, Product and Growth to bring your strategies to life.
Present insights and recommendations to senior leadership - clear, concise, and backed by data.
Approach every conversation with an open mind, valuing the strength of ideas over ego or hierarchy.
Ensure your implemented strategies are working as intended once deployed in production, validating outcomes and iterating as needed.
Fast-track your career growth:
Opportunity to mentor and coach more junior graduate analysts, fostering their technical growth and strategic thinking.
Well defined career progression pathways to Manager/Senior Manager for high performers.
Your experience
Essential:
3+ years of experience in an analytics role in any discipline (e.g. Growth, Credit Risk, Product Analytics, Marketing, etc.)
Proficiency in coding - ideally SQL and Python
Desirable:
Experience in an FCA-regulated financial services firm
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nLendable is revolutionising the credit card industry by making financial tools accessible, intuitive, and empowering. Zable is a Mobile-App first credit card that empowers customers to build their credit score while meeting their spending and borrowing needs sustainably.\n\nWe’re looking for an analytical, commercially-minded Senior Strategy Analyst to help us grow and scale the product exponentially. This is a dynamic role where you’ll tackle high impact business problems across a number of disciplines including pricing, financial forecasting, growth, credit risk, new product development and product analytics.\n\nYou’ll help us solve our most complex multi-dimensional challenges, working cross-functionally to deliver insight-driven strategies that optimise performance, drive responsible growth, and put the customer at the heart of decision-making.\n\nYou’ll operate in a fast-paced environment where ideas matter more than hierarchy, and execution beats bureaucracy. Your work will directly influence who we serve, how we grow, and how we deliver sustainable value.\n\n \n \n\nKey Responsibilities\n\nDrive promotions & pricing strategy:\n\n - Develop and optimise promotional and pricing strategies through data-driven analysis and experimentation, balancing customer engagement, growth, price elasticity and profitability while continuously refining approaches based on product performance and scenario modelling.\n\n - Build deep insight into marketing campaign and conversion funnel performance, identifying opportunities to improve cost and conversion efficiency.\n\n - Stay abreast of industry trends and competitor activity to ensure our products remain fit for purpose.\n\nFinancial forecasting & portfolio analytics:\n\n - Collaborate closely with the Credit Risk Analytics, Growth and Data Science teams to understand how our products and portfolio are performing at a granular sub-segment level.\n\n - Define key KPIs and develop detailed monitoring to track performance against these goals, and deliver actionable recommendations to improve outcomes. Use strategic analysis to shape and influence broader business strategy.\n\nEvaluate expansion opportunities:\n\n - Navigate through ambiguity to assess the feasibility of new product, channel and segment expansion opportunities.\n\n - Create robust commercial assessment frameworks, build tooling where necessary (e.g. RoI or NPV models) and extract data to support these assessments and deliver clear, insight-driven recommendations.\n\nInfluence & execution:\n\n - Collaborate with stakeholders across Credit Risk, Data Science, Product and Growth to bring your strategies to life.\n\n - Present insights and recommendations to senior leadership - clear, concise, and backed by data.\n\n - Approach every conversation with an open mind, valuing the strength of ideas over ego or hierarchy.\n\n - Ensure your implemented strategies are working as intended once deployed in production, validating outcomes and iterating as needed.\n\nFast-track your career growth:\n\n - Opportunity to mentor and coach more junior graduate analysts, fostering their technical growth and strategic thinking.\n\n - Well defined career progression pathways to Manager/Senior Manager for high performers.\n\nYour experience\n\nEssential:\n\n - 3+ years of experience in an analytics role in any discipline (e.g. Growth, Credit Risk, Product Analytics, Marketing, etc.)\n\n - Proficiency in coding - ideally SQL and Python\n\nDesirable:\n\n - Experience in an FCA-regulated financial services firm\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"59bb4f86-aaa9-44d0-a506-3f52c4d0b08c","title":"Treasury Manager","department":"Central","team":"UK Capital Markets","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-06-08T17:10:43.993+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/59bb4f86-aaa9-44d0-a506-3f52c4d0b08c","applyUrl":"https://jobs.ashbyhq.com/lendable/59bb4f86-aaa9-44d0-a506-3f52c4d0b08c/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
What you'll do
Strategic Financial Planning: Collaborating with senior management to develop and execute treasury strategies aligned with our business objectives. You will provide expert guidance on liquidity management, capital allocation, and risk mitigation to optimize our financial performance.
Treasury Operations: Overseeing the operational aspects of treasury, including cash management, foreign exchange, and hedging activities. You will work closely with cross-functional teams to streamline processes, enhance efficiency, and leverage technology to automate treasury operations.
Cash Flow Management: Overseeing the day-to-day cash flow operations, including forecasting, monitoring, and reporting. You will ensure that our liquidity needs are met efficiently, minimizing idle cash and maximizing investment opportunities.
Treasury Portfolio Management: Work with Capital Markets to establish optimum investment strategy for Treasury assets. Source, evaluate and manage portfolio investments.
Risk Management: Implementing robust risk management practices to safeguard our financial position. You will assess and mitigate financial risks, such as interest rate, liquidity, and credit risks, while ensuring compliance with regulatory requirements in both the UK and US markets.
Stakeholder Management: Building and maintaining strong relationships with internal and external stakeholders, including regulators, auditors, and investors. You will effectively communicate our treasury strategies, financial performance, and risk management practices to ensure transparency and trust.
Team Leadership: Leading and developing a lean high-performing treasury team, fostering a culture of collaboration, innovation, and continuous improvement. You will provide guidance, mentorship, and support to empower your team members to excel in their roles.
What we’re looking for
Proven experience in treasury management, within the consumer lending space or a asset-backed treasury business.
Strong knowledge of UK and US financial markets, regulations, and best practices.
Proven track record in strategic financial planning, cash flow management, and risk mitigation.
Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.
Expertise in treasury operations and systems implementation and management.
Exceptional communication and interpersonal skills, with the ability to influence and build relationships at all levels.
Strong leadership capabilities, with a passion for developing and motivating teams.
Excited about the opportunity to work in an entrepreneurial environment and have a real impact on the business
Professional qualifications such as ACT, CFA, or ACCA are desirable.
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nWhat you'll do\n\n\n\nStrategic Financial Planning: Collaborating with senior management to develop and execute treasury strategies aligned with our business objectives. You will provide expert guidance on liquidity management, capital allocation, and risk mitigation to optimize our financial performance.\n\n\n\nTreasury Operations: Overseeing the operational aspects of treasury, including cash management, foreign exchange, and hedging activities. You will work closely with cross-functional teams to streamline processes, enhance efficiency, and leverage technology to automate treasury operations.\n\n\n\nCash Flow Management: Overseeing the day-to-day cash flow operations, including forecasting, monitoring, and reporting. You will ensure that our liquidity needs are met efficiently, minimizing idle cash and maximizing investment opportunities.\n\n\n\nTreasury Portfolio Management: Work with Capital Markets to establish optimum investment strategy for Treasury assets. Source, evaluate and manage portfolio investments.\n\n\n\nRisk Management: Implementing robust risk management practices to safeguard our financial position. You will assess and mitigate financial risks, such as interest rate, liquidity, and credit risks, while ensuring compliance with regulatory requirements in both the UK and US markets.\n\n\n\nStakeholder Management: Building and maintaining strong relationships with internal and external stakeholders, including regulators, auditors, and investors. You will effectively communicate our treasury strategies, financial performance, and risk management practices to ensure transparency and trust.\n\n\n\nTeam Leadership: Leading and developing a lean high-performing treasury team, fostering a culture of collaboration, innovation, and continuous improvement. You will provide guidance, mentorship, and support to empower your team members to excel in their roles.\n\n\n\nWhat we’re looking for\n\n - Proven experience in treasury management, within the consumer lending space or a asset-backed treasury business.\n\n - Strong knowledge of UK and US financial markets, regulations, and best practices.\n\n - Proven track record in strategic financial planning, cash flow management, and risk mitigation.\n\n - Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.\n\n - Expertise in treasury operations and systems implementation and management.\n\n - Exceptional communication and interpersonal skills, with the ability to influence and build relationships at all levels.\n\n - Strong leadership capabilities, with a passion for developing and motivating teams.\n\n - Excited about the opportunity to work in an entrepreneurial environment and have a real impact on the business\n\n - Professional qualifications such as ACT, CFA, or ACCA are desirable.\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"a7e38678-6268-4390-b38d-e1f1aa13de59","title":"Customer Service Specialist","department":"Operations","team":"UK Customer Ops","employmentType":"FullTime","location":"Chatham","secondaryLocations":[],"publishedAt":"2026-10-21T14:49:40.334+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Kent","addressCountry":"United Kingdom","addressLocality":"Chatham"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/a7e38678-6268-4390-b38d-e1f1aa13de59","applyUrl":"https://jobs.ashbyhq.com/lendable/a7e38678-6268-4390-b38d-e1f1aa13de59/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
About the role
The Front-Line Operations Agent plays a vital customer-facing role, responsible for delivering high-quality support for a designated Lendable product, encompassing both general customer service and financial support. You will follow established processes to resolve a variety of complex customer queries, ensuring interactions are efficient, accurate, and empathetic—applying your cross-functional expertise across general service needs and more intricate financial support situations. By taking ownership of every enquiry from first contact to final resolution, you will not only deliver exceptional customer outcomes but also provide actionable feedback and insights to help improve our automated tools and AI-driven customer journeys. This role is key in ensuring our service continually evolves to better meet the needs of all customers. You’ll be based in our Chatham office, joining the team on-site three days a week. You’ll work two weekends a month, but to keep your work-life balance in check, you’ll get a day in lieu the week before to ensure you never work more than five days a week.
Key Responsibilities
Deliver exceptional support for a designated Lendable product, expertly handling a full spectrum of customer service and financial support queries via multiple channels, efficiently executing established processes.
Listen actively and provide clear, accurate responses, adapting communication style to each customer's needs, including those in vulnerable situations or with complex financial queries including customers in financial difficulty to ensure appropriate support solutions are implemented.
Take end-to-end ownership of customer interactions, ensuring every query is managed through to effective resolution or appropriate escalation.
Build rapport and trust while maintaining control of conversations, ensuring positive and compliant customer outcomes.
Ask effective probing questions to understand a customer’s financial circumstances and identify appropriate support options.
Work flexibly within your designated product area, adapting fluidly between general customer service and financial support requirements, and responding to varying service needs and complex customer queries.
Operational Excellence & Process Execution
Meet and exceed targets and KPIs related to customer satisfaction, quality, and compliance by consistently following key operational procedures and applying appropriate judgement to specific customer circumstances.
Effectively use AI and digital tools to streamline customer interactions and deliver faster, more accurate service.
Identify blockers, process gaps, or recurring issues and communicate these to relevant teams, supporting continuous improvement initiatives.
Log all interactions accurately and ensure data integrity for audit and learning purposes.
Continuous Improvement & Feedback
Provide clear, actionable feedback from frontline experiences to enhance our knowledge base, training resources, and AI systems.
Participate in process reviews and contribute suggestions to enhance the customer journey, automation, and operational efficiency.
Remain up to date with ongoing system, product, and process changes, readily adapting to evolving procedures.
Learning & Development
Respond positively to coaching and feedback, using it to improve performance and customer outcomes.
Demonstrate initiative in learning new tools, products, and procedures as they are introduced.
Share knowledge and support colleagues, helping to create a culture of collaborative learning.
Experience & Skills
Previous experience in a contact centre environment, with demonstrated experience in both customer service and financial support roles (or a combined equivalent), particularly within financial services.
Demonstrated ability to handle complex queries with empathy, accuracy, and ownership.
Confident in following structured processes and able to identify opportunities to improve them.
Strong communication, rapport-building, and conflict resolution skills.
Skilled in using digital tools and comfortable adopting new technologies, including AI-driven platforms.
Organised and able to manage multiple tasks in a fast-paced setting.
Proactive in offering feedback and participating in process and AI improvement initiatives.
Behaviours & Approach
Customer-focused, with a passion for delivering consistent, positive outcomes.
Resilient, adaptable, and open to constant change and learning.
Collaborative, supportive team player committed to shared success.
High level of accountability and personal ownership for customer outcomes and process execution.
Constructive, solutions-focused approach with willingness to challenge the status quo.
Perks & Benefits
More Time to Unwind Start with 25 days of holiday, plus extra days to reward your loyalty! Hit your 1-year milestone and get 26 days, or 27 days after 2+ years.
Own a Share of Our Growth We want you to have skin in the game. You’ll receive Company Equity, meaning as we scale, you directly share in our financial success.
Health & Wellbeing Peace of mind comes standard with comprehensive private medical and dental insurance from day one.
Smash Targets, Get Rewarded Earn up to a £4,000 annual performance bonus based on hitting key team metrics and KPIs.
Perks & Recognition via Reward Gateway Access hundreds of exclusive employee discounts, alongside our brand-new recognition programme tied to our core competencies. Plus, enjoy dedicated team budgets for ad hoc, monthly, quarterly, and annual awards!
Legendary Socials & Summer Events We love to celebrate our hard work! From team get-togethers to our epic annual Summer Day Event, featuring great food, a BBQ, and plenty of fun, there are always opportunities to connect and unwind with colleagues across the business.
Our Interview Process
We want to get to know you, and we want you to get to know us! Here is what you can expect:
Step 1: Talent Screening Call and Mock CRM/Email Exercise A quick chat with a member of our Talent Acquisition team to talk through your experience, what you are looking for, and answers to any initial questions you have. You will also complete a quick task where you will be navigating through a mock - CRM system and replying to some email enquiries
Step 2: Onsite Interview & Role Preview A 1-hour interview at our Chatham office. To give you a true feel for our environment, you will also have the optional chance to jump on a live call-listening session to experience the role firsthand!
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nAbout the role\n\nThe Front-Line Operations Agent plays a vital customer-facing role, responsible for delivering high-quality support for a designated Lendable product, encompassing both general customer service and financial support. You will follow established processes to resolve a variety of complex customer queries, ensuring interactions are efficient, accurate, and empathetic—applying your cross-functional expertise across general service needs and more intricate financial support situations. By taking ownership of every enquiry from first contact to final resolution, you will not only deliver exceptional customer outcomes but also provide actionable feedback and insights to help improve our automated tools and AI-driven customer journeys. This role is key in ensuring our service continually evolves to better meet the needs of all customers. You’ll be based in our Chatham office, joining the team on-site three days a week. You’ll work two weekends a month, but to keep your work-life balance in check, you’ll get a day in lieu the week before to ensure you never work more than five days a week.\n\n\n\nKey Responsibilities\n\n - Deliver exceptional support for a designated Lendable product, expertly handling a full spectrum of customer service and financial support queries via multiple channels, efficiently executing established processes.\n\n - Listen actively and provide clear, accurate responses, adapting communication style to each customer's needs, including those in vulnerable situations or with complex financial queries including customers in financial difficulty to ensure appropriate support solutions are implemented.\n\n - Take end-to-end ownership of customer interactions, ensuring every query is managed through to effective resolution or appropriate escalation.\n\n - Build rapport and trust while maintaining control of conversations, ensuring positive and compliant customer outcomes.\n\n - Ask effective probing questions to understand a customer’s financial circumstances and identify appropriate support options.\n\n - Work flexibly within your designated product area, adapting fluidly between general customer service and financial support requirements, and responding to varying service needs and complex customer queries.\n\nOperational Excellence & Process Execution\n\n - Meet and exceed targets and KPIs related to customer satisfaction, quality, and compliance by consistently following key operational procedures and applying appropriate judgement to specific customer circumstances.\n\n - Effectively use AI and digital tools to streamline customer interactions and deliver faster, more accurate service.\n\n - Identify blockers, process gaps, or recurring issues and communicate these to relevant teams, supporting continuous improvement initiatives.\n\n - Log all interactions accurately and ensure data integrity for audit and learning purposes.\n\nContinuous Improvement & Feedback\n\n - Provide clear, actionable feedback from frontline experiences to enhance our knowledge base, training resources, and AI systems.\n\n - Participate in process reviews and contribute suggestions to enhance the customer journey, automation, and operational efficiency.\n\n - Remain up to date with ongoing system, product, and process changes, readily adapting to evolving procedures.\n\nLearning & Development\n\n - Respond positively to coaching and feedback, using it to improve performance and customer outcomes.\n\n - Demonstrate initiative in learning new tools, products, and procedures as they are introduced.\n\n - Share knowledge and support colleagues, helping to create a culture of collaborative learning.\n\nExperience & Skills\n\n - Previous experience in a contact centre environment, with demonstrated experience in both customer service and financial support roles (or a combined equivalent), particularly within financial services.\n\n - Demonstrated ability to handle complex queries with empathy, accuracy, and ownership.\n\n - Confident in following structured processes and able to identify opportunities to improve them.\n\n - Strong communication, rapport-building, and conflict resolution skills.\n\n - Skilled in using digital tools and comfortable adopting new technologies, including AI-driven platforms.\n\n - Organised and able to manage multiple tasks in a fast-paced setting.\n\n - Proactive in offering feedback and participating in process and AI improvement initiatives.\n\nBehaviours & Approach\n\n - Customer-focused, with a passion for delivering consistent, positive outcomes.\n\n - Resilient, adaptable, and open to constant change and learning.\n\n - Collaborative, supportive team player committed to shared success.\n\n - High level of accountability and personal ownership for customer outcomes and process execution.\n\n - Constructive, solutions-focused approach with willingness to challenge the status quo.\n\nPerks & Benefits\n\n - More Time to Unwind Start with 25 days of holiday, plus extra days to reward your loyalty! Hit your 1-year milestone and get 26 days, or 27 days after 2+ years.\n\n - Own a Share of Our Growth We want you to have skin in the game. You’ll receive Company Equity, meaning as we scale, you directly share in our financial success.\n\n - Health & Wellbeing Peace of mind comes standard with comprehensive private medical and dental insurance from day one.\n\n - Smash Targets, Get Rewarded Earn up to a £4,000 annual performance bonus based on hitting key team metrics and KPIs.\n\n - Perks & Recognition via Reward Gateway Access hundreds of exclusive employee discounts, alongside our brand-new recognition programme tied to our core competencies. Plus, enjoy dedicated team budgets for ad hoc, monthly, quarterly, and annual awards!\n\n - Legendary Socials & Summer Events We love to celebrate our hard work! From team get-togethers to our epic annual Summer Day Event, featuring great food, a BBQ, and plenty of fun, there are always opportunities to connect and unwind with colleagues across the business.\n\nOur Interview Process\nWe want to get to know you, and we want you to get to know us! Here is what you can expect:\n\n - Step 1: Talent Screening Call and Mock CRM/Email Exercise A quick chat with a member of our Talent Acquisition team to talk through your experience, what you are looking for, and answers to any initial questions you have. You will also complete a quick task where you will be navigating through a mock - CRM system and replying to some email enquiries\n\n - Step 2: Onsite Interview & Role Preview A 1-hour interview at our Chatham office. To give you a true feel for our environment, you will also have the optional chance to jump on a live call-listening session to experience the role firsthand!\n\n\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"42176bd7-78f8-422a-9187-f97131806ab2","title":"Creative Designer","department":"Growth & Analytics","team":"UK Growth","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-07-23T14:30:03.087+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/42176bd7-78f8-422a-9187-f97131806ab2","applyUrl":"https://jobs.ashbyhq.com/lendable/42176bd7-78f8-422a-9187-f97131806ab2/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
We’re entering a once-in-a-company moment: we are massively investing in our growth marketing function and you will be working on business shaping projects. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up.
We’re looking for a Creative Designer to join our growing creative pod and produce best-in-class brand and campaign work across Zable. You’ll have significant scope to shape how the brand looks and feels in the market — from rebrand applications through to large-scale campaigns.
Essential:
4+ years as a creative or brand designer, ideally for a consumer brand or in a top creative agency
A portfolio that shows strong typographic, layout and conceptual thinking — not just template execution
Confident across brand identity, campaign, social, OOH, print and digital
Strong attention to detail and ability to maintain brand consistency at scale
Comfortable working from briefs and turning rough ideas into shippable concepts
Demonstrable use of AI tools in your design workflow
Desirable:
Motion and video skills (After Effects, Figma motion, modern AI motion tools)
Experience contributing to a rebrand or new brand launch
Experience designing for performance / growth marketing
Familiarity with creative testing frameworks
Brand-obsessed, you sweat the kerning and the concept
Versatile, you can move between brand purity and performance pragmatism
Collaborative, you give and take feedback well
Self-motivated, you take a brief and run with it
Curious about AI and how it changes design
Production & Iteration:
Scale creative output across paid channels
Produce variations to support creative testing and learning
Iterate based on performance data and team feedback
Brand & Campaign Design:
Design brand and campaign assets across Zable
Contribute to the rebrand workstream including visual exploration, system development, applications
Produce high-quality work for OOH, social, paid, lifecycle and BTL
Brand Stewardship:
Maintain visual consistency across all marketing materials
Own creative QA on assets before launch including regulatory text, formats, exports
Build and maintain templates, design systems and asset libraries
Collaboration & AI:
Work closely with the Head of Creative, growth, and product design teams
Use AI tools to increase the speed and quality of your work
Contribute ideas to creative direction and experimentation
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nWe’re entering a once-in-a-company moment: we are massively investing in our growth marketing function and you will be working on business shaping projects. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up.\n\nWe’re looking for a Creative Designer to join our growing creative pod and produce best-in-class brand and campaign work across Zable. You’ll have significant scope to shape how the brand looks and feels in the market — from rebrand applications through to large-scale campaigns.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssential:\n\n - 4+ years as a creative or brand designer, ideally for a consumer brand or in a top creative agency\n\n - A portfolio that shows strong typographic, layout and conceptual thinking — not just template execution\n\n - Confident across brand identity, campaign, social, OOH, print and digital\n\n - Strong attention to detail and ability to maintain brand consistency at scale\n\n - Comfortable working from briefs and turning rough ideas into shippable concepts\n\n - Demonstrable use of AI tools in your design workflow\n\nDesirable:\n\n - Motion and video skills (After Effects, Figma motion, modern AI motion tools)\n\n - Experience contributing to a rebrand or new brand launch\n\n - Experience designing for performance / growth marketing\n\n - Familiarity with creative testing frameworks\n \n \n\n\nYOU’RE A GOOD FIT IF YOU’RE\n\n - Brand-obsessed, you sweat the kerning and the concept\n\n - Versatile, you can move between brand purity and performance pragmatism\n\n - Collaborative, you give and take feedback well\n\n - Self-motivated, you take a brief and run with it\n\n - Curious about AI and how it changes design\n \n \n\n\nWHAT YOU'LL BE DOING\n\nProduction & Iteration:\n\n - Scale creative output across paid channels\n\n - Produce variations to support creative testing and learning\n\n - Iterate based on performance data and team feedback\n\nBrand & Campaign Design:\n\n - Design brand and campaign assets across Zable\n\n - Contribute to the rebrand workstream including visual exploration, system development, applications\n\n - Produce high-quality work for OOH, social, paid, lifecycle and BTL\n\nBrand Stewardship:\n\n - Maintain visual consistency across all marketing materials\n\n - Own creative QA on assets before launch including regulatory text, formats, exports\n\n - Build and maintain templates, design systems and asset libraries\n\nCollaboration & AI:\n\n - Work closely with the Head of Creative, growth, and product design teams\n\n - Use AI tools to increase the speed and quality of your work\n\n - Contribute ideas to creative direction and experimentation\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"9d1cdf09-f286-4c78-8274-39e3ce7fc5b1","title":"Performance Creative","department":"Growth & Analytics","team":"UK Growth","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-05-29T16:53:44.900+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/9d1cdf09-f286-4c78-8274-39e3ce7fc5b1","applyUrl":"https://jobs.ashbyhq.com/lendable/9d1cdf09-f286-4c78-8274-39e3ce7fc5b1/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
We’re entering a once-in-a-company moment: we are massively investing in our growth marketing function and you will be working on business shaping projects. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up.
We’re looking for a Creative Designer to join our growing creative pod and produce best-in-class campaign work across Zable. You’ll have significant scope to shape how the brand looks and feels in the market — from rebrand applications through to large-scale campaigns.
Essential:
4+ years as a creative or brand designer, ideally for a consumer brand or in a top creative agency
A portfolio that shows strong typographic, layout and conceptual thinking — not just template execution
Experience designing for performance / growth marketing. Confident across paid social, performance marketing, campaigns, social
Strong attention to detail and ability to maintain brand consistency at scale
Comfortable working from briefs and turning rough ideas into shippable concepts
Demonstrable use of AI tools in your design workflow
Desirable:
Motion and video skills (After Effects, Figma motion, modern AI motion tools)
Experience contributing to a rebrand or new brand launch
Familiarity with creative testing frameworks
Focused on growth — your goal is to produce creative work that helps customers solve real world problems, you obsess over how to scale growth metrics through creative optimisation and scale
Versatile — you can move between brand purity and performance pragmatism
Collaborative — you give and take feedback well
Self-motivated — you take a brief and run with it
Curious about AI and how it changes design
Production & Iteration:
Scale creative output across paid channels
Produce variations to support creative testing and learning
Iterate based on performance data and team feedback
Brand Stewardship:
Maintain visual consistency across all marketing materials
Own creative QA on assets before launch — regulatory text, formats, exports
Build and maintain templates, design systems and asset libraries
Collaboration & AI:
Work closely with the Head of Creative, growth, and product design teams
Use AI tools to increase the speed and quality of your work
Contribute ideas to creative direction and experimentation
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nWe’re entering a once-in-a-company moment: we are massively investing in our growth marketing function and you will be working on business shaping projects. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up.\n\nWe’re looking for a Creative Designer to join our growing creative pod and produce best-in-class campaign work across Zable. You’ll have significant scope to shape how the brand looks and feels in the market — from rebrand applications through to large-scale campaigns.\n\n\n\n\nWHAT WE'RE LOOKING FOR:\n\nEssential:\n\n - 4+ years as a creative or brand designer, ideally for a consumer brand or in a top creative agency\n\n - A portfolio that shows strong typographic, layout and conceptual thinking — not just template execution\n\n - Experience designing for performance / growth marketing. Confident across paid social, performance marketing, campaigns, social\n\n - Strong attention to detail and ability to maintain brand consistency at scale\n\n - Comfortable working from briefs and turning rough ideas into shippable concepts\n\n - Demonstrable use of AI tools in your design workflow\n\nDesirable:\n\n - Motion and video skills (After Effects, Figma motion, modern AI motion tools)\n\n - Experience contributing to a rebrand or new brand launch\n\n - Familiarity with creative testing frameworks\n \n \n\n\nYOU’RE A GOOD FIT IF YOU’RE\n\n - Focused on growth — your goal is to produce creative work that helps customers solve real world problems, you obsess over how to scale growth metrics through creative optimisation and scale\n\n - Versatile — you can move between brand purity and performance pragmatism\n\n - Collaborative — you give and take feedback well\n\n - Self-motivated — you take a brief and run with it\n\n - Curious about AI and how it changes design\n \n \n\n\nWHAT YOU'LL BE DOING\n\nProduction & Iteration:\n\n - Scale creative output across paid channels\n\n - Produce variations to support creative testing and learning\n\n - Iterate based on performance data and team feedback\n\nBrand Stewardship:\n\n - Maintain visual consistency across all marketing materials\n\n - Own creative QA on assets before launch — regulatory text, formats, exports\n\n - Build and maintain templates, design systems and asset libraries\n\nCollaboration & AI:\n\n - Work closely with the Head of Creative, growth, and product design teams\n\n - Use AI tools to increase the speed and quality of your work\n\n - Contribute ideas to creative direction and experimentation\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"f84c8729-b09f-4432-b723-f5c2c1b88d5b","title":"Performance Marketer","department":"Growth & Analytics","team":"UK Growth","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-06-04T06:37:37.071+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/f84c8729-b09f-4432-b723-f5c2c1b88d5b","applyUrl":"https://jobs.ashbyhq.com/lendable/f84c8729-b09f-4432-b723-f5c2c1b88d5b/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
We’re entering a once-in-a-company moment: we are massively investing in our growth marketing function and you will be working on business shaping projects. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up.
We’re looking for a Creative Designer to join our growing creative pod and produce best-in-class campaign work across Zable. You’ll have significant scope to shape how the brand looks and feels in the market — from rebrand applications through to large-scale campaigns.
Essential:
4+ years as a creative or brand designer, ideally for a consumer brand or in a top creative agency
A portfolio that shows strong typographic, layout and conceptual thinking — not just template execution
Experience designing for performance / growth marketing. Confident across paid social, performance marketing, campaigns, social
Strong attention to detail and ability to maintain brand consistency at scale
Comfortable working from briefs and turning rough ideas into shippable concepts
Demonstrable use of AI tools in your design workflow
Desirable:
Motion and video skills (After Effects, Figma motion, modern AI motion tools)
Experience contributing to a rebrand or new brand launch
Familiarity with creative testing frameworks
Focused on growth — your goal is to produce creative work that helps customers solve real world problems, you obsess over how to scale growth metrics through creative optimisation and scale
Versatile — you can move between brand purity and performance pragmatism
Collaborative — you give and take feedback well
Self-motivated — you take a brief and run with it
Curious about AI and how it changes design
Production & Iteration:
Scale creative output across paid channels
Produce variations to support creative testing and learning
Iterate based on performance data and team feedback
Brand Stewardship:
Maintain visual consistency across all marketing materials
Own creative QA on assets before launch — regulatory text, formats, exports
Build and maintain templates, design systems and asset libraries
Collaboration & AI:
Work closely with the Head of Creative, growth, and product design teams
Use AI tools to increase the speed and quality of your work
Contribute ideas to creative direction and experimentation
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nWe’re entering a once-in-a-company moment: we are massively investing in our growth marketing function and you will be working on business shaping projects. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up.\n\nWe’re looking for a Creative Designer to join our growing creative pod and produce best-in-class campaign work across Zable. You’ll have significant scope to shape how the brand looks and feels in the market — from rebrand applications through to large-scale campaigns.\n\n\n\n\nWHAT WE'RE LOOKING FOR:\n\nEssential:\n\n - 4+ years as a creative or brand designer, ideally for a consumer brand or in a top creative agency\n\n - A portfolio that shows strong typographic, layout and conceptual thinking — not just template execution\n\n - Experience designing for performance / growth marketing. Confident across paid social, performance marketing, campaigns, social\n\n - Strong attention to detail and ability to maintain brand consistency at scale\n\n - Comfortable working from briefs and turning rough ideas into shippable concepts\n\n - Demonstrable use of AI tools in your design workflow\n\nDesirable:\n\n - Motion and video skills (After Effects, Figma motion, modern AI motion tools)\n\n - Experience contributing to a rebrand or new brand launch\n\n - Familiarity with creative testing frameworks\n \n \n\n\nYOU’RE A GOOD FIT IF YOU’RE\n\n - Focused on growth — your goal is to produce creative work that helps customers solve real world problems, you obsess over how to scale growth metrics through creative optimisation and scale\n\n - Versatile — you can move between brand purity and performance pragmatism\n\n - Collaborative — you give and take feedback well\n\n - Self-motivated — you take a brief and run with it\n\n - Curious about AI and how it changes design\n \n \n\n\nWHAT YOU'LL BE DOING\n\nProduction & Iteration:\n\n - Scale creative output across paid channels\n\n - Produce variations to support creative testing and learning\n\n - Iterate based on performance data and team feedback\n\nBrand Stewardship:\n\n - Maintain visual consistency across all marketing materials\n\n - Own creative QA on assets before launch — regulatory text, formats, exports\n\n - Build and maintain templates, design systems and asset libraries\n\nCollaboration & AI:\n\n - Work closely with the Head of Creative, growth, and product design teams\n\n - Use AI tools to increase the speed and quality of your work\n\n - Contribute ideas to creative direction and experimentation\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"128651df-c290-47d9-9a5b-1fb18bbe0266","title":"Growth Partnership Executive","department":"Growth & Analytics","team":"UK Growth","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-09-11T10:07:13.382+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/128651df-c290-47d9-9a5b-1fb18bbe0266","applyUrl":"https://jobs.ashbyhq.com/lendable/128651df-c290-47d9-9a5b-1fb18bbe0266/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
We’re entering a once-in-a-company moment as we drastically investing without our Growth Marketing team with some large company shaping projects. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up.
Partnerships and sponsorships are a core part of our growth engine going forward, and we’re building the team to power them. We’re looking for a Growth Partnerships Executive to manage day-to-day partner relationships and run sponsorship activations end-to-end. Reporting to a Head of Growth Partnerships we’re hiring in parallel, you’ll be the operator behind every deal, making sure activations land, partners feel looked after, and every pound of partnership spend delivers measurable growth.
Essential:
1-2+ years in partnerships, sponsorships, BD or growth roles for a consumer brand
Track record of running activations end-to-end and delivering measurable results
Strong account / relationship management skills
Comfortable with the data, channel economics, attribution and ROI
Highly organised and detail-oriented, you can run multiple activations in parallel
Strong commercial communicator, you can hold your own with senior partners
Demonstrable use of AI in your workflow
Desirable:
Experience in fintech or financial services
Experience with sport, entertainment, media or large brand sponsorships
Experience with affiliate, influencer or embedded finance partnerships
Some deal structuring experience
A natural relationship-builder, partners trust you, and so does your team
A strong project manager, you keep things moving and on-budget
Commercially minded, you measure success in growth, not vanity
Hands-on and resourceful, you make things happen
Curious about AI and how it changes the partnerships discipline
Activation:
Run sponsorship and partnership activations end-to-end, brief, plan, ship, measure
Manage the day-to-day with partners: planning, comms, escalations
Coordinate across creative, growth, lifecycle and legal
Partner Management:
Own the partner relationship, be the trusted operator they call first
Manage budgets and timelines across activations
Spot opportunities to expand existing partnerships
Performance & Optimisation:
Track partnership performance against targets, CAC, LTV, ROI
Build the playbooks and tooling that scale the function
Use AI to scale research, brief-writing and reporting
Cross-functional:
Partner with creative on activation assets
Partner with finance and legal on contracts and accruals
Report on partnership performance to the Head of Growth Partnerships
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\n\nABOUT THE ROLE\n\nWe’re entering a once-in-a-company moment as we drastically investing without our Growth Marketing team with some large company shaping projects. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up.\n\nPartnerships and sponsorships are a core part of our growth engine going forward, and we’re building the team to power them. We’re looking for a Growth Partnerships Executive to manage day-to-day partner relationships and run sponsorship activations end-to-end. Reporting to a Head of Growth Partnerships we’re hiring in parallel, you’ll be the operator behind every deal, making sure activations land, partners feel looked after, and every pound of partnership spend delivers measurable growth.\n\n\n\n\nWHAT WE'RE LOOKING FOR:\n\nEssential:\n\n - 1-2+ years in partnerships, sponsorships, BD or growth roles for a consumer brand\n\n - Track record of running activations end-to-end and delivering measurable results\n\n - Strong account / relationship management skills\n\n - Comfortable with the data, channel economics, attribution and ROI\n\n - Highly organised and detail-oriented, you can run multiple activations in parallel\n\n - Strong commercial communicator, you can hold your own with senior partners\n\n - Demonstrable use of AI in your workflow\n\nDesirable:\n\n - Experience in fintech or financial services\n\n - Experience with sport, entertainment, media or large brand sponsorships\n\n - Experience with affiliate, influencer or embedded finance partnerships\n\n - Some deal structuring experience\n\n\nYOU’RE A GOOD FIT IF YOU’RE:\n\n - A natural relationship-builder, partners trust you, and so does your team\n\n - A strong project manager, you keep things moving and on-budget\n\n - Commercially minded, you measure success in growth, not vanity\n\n - Hands-on and resourceful, you make things happen\n\n - Curious about AI and how it changes the partnerships discipline\n\n\nWHAT YOU'LL BE DOING\n\nActivation:\n\n - Run sponsorship and partnership activations end-to-end, brief, plan, ship, measure\n\n - Manage the day-to-day with partners: planning, comms, escalations\n\n - Coordinate across creative, growth, lifecycle and legal\n\nPartner Management:\n\n - Own the partner relationship, be the trusted operator they call first\n\n - Manage budgets and timelines across activations\n\n - Spot opportunities to expand existing partnerships\n\nPerformance & Optimisation:\n\n - Track partnership performance against targets, CAC, LTV, ROI\n\n - Build the playbooks and tooling that scale the function\n\n - Use AI to scale research, brief-writing and reporting\n\nCross-functional:\n\n - Partner with creative on activation assets\n\n - Partner with finance and legal on contracts and accruals\n\n - Report on partnership performance to the Head of Growth Partnerships\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"ebbfb292-ade4-4fb7-8d6c-23202e68d864","title":"Senior PHP Engineer (Mexico)","department":"Engineering & Product","team":"Cards US Engineering","employmentType":"FullTime","location":"EU Remote","secondaryLocations":[],"publishedAt":"2026-08-12T14:39:59.944+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Poland"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/ebbfb292-ade4-4fb7-8d6c-23202e68d864","applyUrl":"https://jobs.ashbyhq.com/lendable/ebbfb292-ade4-4fb7-8d6c-23202e68d864/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
About the role
We’re looking for a Senior PHP Engineer based in Mexico or Argentina to help grow Lenda, our credit card product for the Mexican market.
You’ll join a small, cross-functional team with a startup mindset, backed by one of Europe’s most successful and profitable fintechs. You’ll play a key role in scaling a new product, with significant ownership and the opportunity to shape how we build from an early stage.
We’re looking for an experienced, resourceful engineer who can collaborate across Product, Backend and Frontend, leverage learnings from our established products, shape API and technical decisions, and work closely with stakeholders to deliver customer value quickly.
We believe in using the right tools for the job, and our stack reflects our commitment to modern, efficient development:
Backend: PHP 8, Symfony, AWS, PostgreSQL, RabbitMQ, Docker, Kubernetes
CI/CD: Datadog, GitHub Actions and ArgoCD
Testing & Monitoring: Behat, PHPUnit for robust automated testing, Datadog for monitoring
Productivity: Github, Slack, Jira & Confluence
We're seeking passionate engineers who are excited to contribute and grow with us
Must have:
Based either Mexico or willing to relocate to Mexico
Must have strong English language skills (written and spoken)
High degree of ownership and autonomy
Strong, business oriented, engineer with modern PHP development experience (PHP 8.0+ is a must). You're fluent in the latest PHP features and best practices.
A solid grasp of a modern PHP framework like Symfony or Laravel.
Experience with Domain Driven Design, Message-Driven Systems, Event Sourcing and CQRS
Excellent automated testing skills (unit, integration, functional) - you believe in quality code.
A genuine desire to learn, collaborate, and contribute your ideas within a highly collaborative team.
Nice to have:
Familiarity with microservices architecture and working on financial systems is a bonus.
You have experimented with AI tooling to accelerate your own, and others, productivity, and can discuss the positives and negatives of different approaches and tools
Experience in a cross-functional environment.
Short video call with one of our team members to learn more about each other, and answer any initial questions you have about the role
Cognitive Assessment
Technical session with your peers where you’ll discuss your solution to the exercise, talk through some problems and scenarios, and dig deeper into your technical experience
Culture interview to explore your motivations and goals, assess how you could play a part in your team’s success, and better understand how we could help you thrive in your role.
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nAbout the role\n\nWe’re looking for a Senior PHP Engineer based in Mexico or Argentina to help grow Lenda, our credit card product for the Mexican market.\n\nYou’ll join a small, cross-functional team with a startup mindset, backed by one of Europe’s most successful and profitable fintechs. You’ll play a key role in scaling a new product, with significant ownership and the opportunity to shape how we build from an early stage.\n\nWe’re looking for an experienced, resourceful engineer who can collaborate across Product, Backend and Frontend, leverage learnings from our established products, shape API and technical decisions, and work closely with stakeholders to deliver customer value quickly. \n\n\n\n\nOUR TECH STACK\n\nWe believe in using the right tools for the job, and our stack reflects our commitment to modern, efficient development:\n\n - Backend: PHP 8, Symfony, AWS, PostgreSQL, RabbitMQ, Docker, Kubernetes\n\n - CI/CD: Datadog, GitHub Actions and ArgoCD\n\n - Testing & Monitoring: Behat, PHPUnit for robust automated testing, Datadog for monitoring\n\n - Productivity: Github, Slack, Jira & Confluence\n\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nWe're seeking passionate engineers who are excited to contribute and grow with us\n\nMust have:\n\n - Based either Mexico or willing to relocate to Mexico\n\n - Must have strong English language skills (written and spoken)\n\n - High degree of ownership and autonomy\n\n - Strong, business oriented, engineer with modern PHP development experience (PHP 8.0+ is a must). You're fluent in the latest PHP features and best practices.\n\n - A solid grasp of a modern PHP framework like Symfony or Laravel.\n\n - Experience with Domain Driven Design, Message-Driven Systems, Event Sourcing and CQRS\n\n - Excellent automated testing skills (unit, integration, functional) - you believe in quality code.\n\n - A genuine desire to learn, collaborate, and contribute your ideas within a highly collaborative team.\n\nNice to have:\n\n - Familiarity with microservices architecture and working on financial systems is a bonus.\n\n - You have experimented with AI tooling to accelerate your own, and others, productivity, and can discuss the positives and negatives of different approaches and tools\n\n - Experience in a cross-functional environment.\n \n \n\n\nINTERVIEW PROCESS\n\n - Short video call with one of our team members to learn more about each other, and answer any initial questions you have about the role\n\n - Cognitive Assessment\n\n - Technical session with your peers where you’ll discuss your solution to the exercise, talk through some problems and scenarios, and dig deeper into your technical experience\n\n - Culture interview to explore your motivations and goals, assess how you could play a part in your team’s success, and better understand how we could help you thrive in your role.\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"6dea2f5b-c664-4262-8a94-646e83ebfd4c","title":"Financial Crime Investigator","department":"Operations","team":"UK FinCrime","employmentType":"FullTime","location":"London/Kent","secondaryLocations":[],"publishedAt":"2026-10-29T11:22:08.423+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United Kingdom"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/6dea2f5b-c664-4262-8a94-646e83ebfd4c","applyUrl":"https://jobs.ashbyhq.com/lendable/6dea2f5b-c664-4262-8a94-646e83ebfd4c/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
We’re hiring new financial crime investigators due to continued business growth.
You’ll conduct important financial crime screening checks and investigations into new applicants and existing customers.
You will use screening tools to match customer data against PEPs & Sanctions lists and use your initiative to determine the risks associated with the application/ customer.
You will review customer profile information and transactional activity to identify financial crime risks, and take appropriate action on the account..
You will submit internal Suspicious Activity Reports in instances where suspicious activity has been identified.
As the business grows you may be required to take on additional tasks to support the Financial Crime Team.
You’ll work in the office 3 days per week.
You'll work 40 hours per week. This means you'll work Monday to Friday, from 9am to 6pm, with a one hour lunch break.
You'll also work one full weekend (Saturday and Sunday), once every 4 weeks, and have two weekdays off in lieu.
Protect our customers and society, by preventing fraud and financial crime.
Comply with financial crime regulations and company policy.
Minimise customer and applicant friction through skilled and timely decisions.
Identify opportunities for product and process improvement.
You’ll support new application checks and existing customer monitoring.
You’ll investigate potential Politically Exposed Persons (PEPs) and Sanctions matches, and assist with onboarding reviews.
You’ll monitor activity and transactions on customer accounts.
You will help mitigate risk by escalating Financial crime concerns that you have identified during your reviews.
Ability to collaborate effectively within a diverse team.
Have an analytical mindset with a good attention to detail.
Strong decision-making skills, and excellent writing skills to document decisions.
Can effectively communicate with customers, applicants and senior management, when necessary.
Proficient time management skills, comfortable meeting targets and deadlines.
Previous financial crime experience is advantageous, particularly around screening and KYC.
Experience in identifying opportunities for process improvements and implementing solutions, including the use of automation and AI technologies to enhance efficiency and effectiveness in financial crime prevention.
Demonstrated ability to leverage data, machine learning, and AI to develop and optimise strategies for fraud and financial crime detection and prevention.
We’re not a corporation so we try our best to get things moving as quickly as possible. For this role we’d expect:
1) A 15 minute Cognitive Assessment
2) A 30 minute call with a member of the Talent team
3) An onsite Interview and Assessment with the Financial Crime Team Leader/Manager
4) Video Interview with the Head of Fraud and Financial Crime
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\n\nABOUT THE ROLE:\n\n - We’re hiring new financial crime investigators due to continued business growth.\n\n - You’ll conduct important financial crime screening checks and investigations into new applicants and existing customers.\n\n - You will use screening tools to match customer data against PEPs & Sanctions lists and use your initiative to determine the risks associated with the application/ customer.\n\n - You will review customer profile information and transactional activity to identify financial crime risks, and take appropriate action on the account..\n\n - You will submit internal Suspicious Activity Reports in instances where suspicious activity has been identified. \n\n - As the business grows you may be required to take on additional tasks to support the Financial Crime Team.\n\n - You’ll work in the office 3 days per week.\n\n - You'll work 40 hours per week. This means you'll work Monday to Friday, from 9am to 6pm, with a one hour lunch break.\n\n - You'll also work one full weekend (Saturday and Sunday), once every 4 weeks, and have two weekdays off in lieu.\n\n\n\n\nYOUR TEAM’S OBJECTIVES\n\n - Protect our customers and society, by preventing fraud and financial crime.\n\n - Comply with financial crime regulations and company policy.\n\n - Minimise customer and applicant friction through skilled and timely decisions.\n\n - Identify opportunities for product and process improvement.\n\n\n\n\nHOW YOU’LL IMPACT THOSE OBJECTIVES\n\n - You’ll support new application checks and existing customer monitoring.\n\n - You’ll investigate potential Politically Exposed Persons (PEPs) and Sanctions matches, and assist with onboarding reviews.\n\n - You’ll monitor activity and transactions on customer accounts.\n\n - You will help mitigate risk by escalating Financial crime concerns that you have identified during your reviews.\n\n\n\n\nWHAT DO YOU NEED TO SUCCEED IN THIS ROLE?\n\n - Ability to collaborate effectively within a diverse team.\n\n - Have an analytical mindset with a good attention to detail.\n\n - Strong decision-making skills, and excellent writing skills to document decisions. \n\n - Can effectively communicate with customers, applicants and senior management, when necessary.\n\n - Proficient time management skills, comfortable meeting targets and deadlines.\n\n - Previous financial crime experience is advantageous, particularly around screening and KYC.\n\n - Experience in identifying opportunities for process improvements and implementing solutions, including the use of automation and AI technologies to enhance efficiency and effectiveness in financial crime prevention.\n\n - Demonstrated ability to leverage data, machine learning, and AI to develop and optimise strategies for fraud and financial crime detection and prevention.\n\n\n\n\nTHE INTERVIEW PROCESS\n\nWe’re not a corporation so we try our best to get things moving as quickly as possible. For this role we’d expect:\n\n1) A 15 minute Cognitive Assessment\n\n2) A 30 minute call with a member of the Talent team\n\n3) An onsite Interview and Assessment with the Financial Crime Team Leader/Manager\n\n4) Video Interview with the Head of Fraud and Financial Crime\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"0e7ff1f1-97e6-4792-86f4-299835d92099","title":"Security Operations Lead","department":"Engineering & Product","team":"Infosec","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-07-29T08:26:47.889+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/0e7ff1f1-97e6-4792-86f4-299835d92099","applyUrl":"https://jobs.ashbyhq.com/lendable/0e7ff1f1-97e6-4792-86f4-299835d92099/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
About the Role
As the Security Operations Lead, you will take strategic and operational ownership of Lendable’s internal SecOps capability and serve as the technical relationship owner of our external Managed Security Service Provider (MSSP). You will act as our primary incident responder, with a strategic view on how Lendable’s operational defence should mature as we grow.
This is a high-impact, senior individual contributor role with a path to management. We are looking for a \"player-coach\" who can execute deep 2nd and 3rd-line technical analysis today, while strategically designing and building out our internal SecOps function and team over the coming year.
What You’ll Be Doing
1. Incident Command & Advanced Analysis
Incident Leadership: Serve as the primary Incident Commander for high-severity security escalations, coordinating cross-functional response efforts. You will have on-call responsibilities, but shared with the wider team.
Advanced Tier 2/3 Analysis: Act as the escalation point for technical investigations triggered by the MSSP first line team.
Crisis & Resilience Simulation: Maintain and evolve Lendable’s Security Crisis Management plan, running regular tabletop exercises to ensure business-wide readiness for systemic and supply-chain risks.
2. Vendor Governance & Operational Architecture
MDR/MSSP Technical Governance: Serve as the ultimate authority over our external MSSP. Define KRIs/KPIs, run rigorous service reviews, and hold the provider to strict detection quality standards.
Detection & Logging Strategy: Own Lendable's detection engineering roadmap. Ensure comprehensive, high-fidelity log ingestion pipelines across all corporate and cloud assets, focusing on minimising false positives and alert fatigue.
Automation-Driven Remediation: Oversee the vulnerability management lifecycle, partnering with IT and Engineering to drive automated remediation workflows rather than relying on manual tracking spreadsheets.
3. Capability Architecture & Strategic Maturity
Threat Intelligence: Develop a Threat Intel capability that translates external threats into actionable, proactive defences.
Core Domain Ownership: Take operational security ownership across our foundational tech stack, continuously optimising our posture across domains such as EDR, Email Security, DLP, and IAM to prevent data exfiltration and identity-based attacks.
Capability Scaling: Drive the technical roadmap for SecOps maturity. Systematically close visibility gaps, optimise operational metrics, and introduce AI-augmented capabilities (e.g., automated response playbooks).
Organic Function Growth: Design the future-state roadmap for the SecOps function. As you scale our technical capabilities, architect the requirement for team expansion, ensuring the team grows in lockstep with operational maturity.
What We’re Looking For
Operational Seniority: Extensive experience in modern Security Operations, specifically acting as an Incident Commander or Lead Responder in high-stakes environments.
Strategic Vision: A clear, modern philosophy on how a SecOps function should run, prioritising automation and vendor optimisation over linear headcount growth.
Cloud-Native Literacy: Familiarity with modern tech stacks (AWS, Kubernetes, CI/CD pipelines) and the ability to leverage automation (Python, scripting, or automation platforms) to optimise analyst workflows.
The \"Builder\" Mentality: You are highly comfortable executing as a senior IC on day one, with the presence and leadership maturity to transition into a team manager.
Interview Process
TA Screening Call
Hiring Manager Call
Technical Interview
Culture Interview
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nAbout the Role\n\nAs the Security Operations Lead, you will take strategic and operational ownership of Lendable’s internal SecOps capability and serve as the technical relationship owner of our external Managed Security Service Provider (MSSP). You will act as our primary incident responder, with a strategic view on how Lendable’s operational defence should mature as we grow.\n\nThis is a high-impact, senior individual contributor role with a path to management. We are looking for a \"player-coach\" who can execute deep 2nd and 3rd-line technical analysis today, while strategically designing and building out our internal SecOps function and team over the coming year.\n\n\nWhat You’ll Be Doing\n\n1. Incident Command & Advanced Analysis\n\n - Incident Leadership: Serve as the primary Incident Commander for high-severity security escalations, coordinating cross-functional response efforts. You will have on-call responsibilities, but shared with the wider team.\n\n - Advanced Tier 2/3 Analysis: Act as the escalation point for technical investigations triggered by the MSSP first line team.\n\n - Crisis & Resilience Simulation: Maintain and evolve Lendable’s Security Crisis Management plan, running regular tabletop exercises to ensure business-wide readiness for systemic and supply-chain risks.\n\n2. Vendor Governance & Operational Architecture\n\n - MDR/MSSP Technical Governance: Serve as the ultimate authority over our external MSSP. Define KRIs/KPIs, run rigorous service reviews, and hold the provider to strict detection quality standards.\n\n - Detection & Logging Strategy: Own Lendable's detection engineering roadmap. Ensure comprehensive, high-fidelity log ingestion pipelines across all corporate and cloud assets, focusing on minimising false positives and alert fatigue.\n\n - Automation-Driven Remediation: Oversee the vulnerability management lifecycle, partnering with IT and Engineering to drive automated remediation workflows rather than relying on manual tracking spreadsheets.\n\n3. Capability Architecture & Strategic Maturity\n\n - Threat Intelligence: Develop a Threat Intel capability that translates external threats into actionable, proactive defences.\n\n - Core Domain Ownership: Take operational security ownership across our foundational tech stack, continuously optimising our posture across domains such as EDR, Email Security, DLP, and IAM to prevent data exfiltration and identity-based attacks.\n\n - Capability Scaling: Drive the technical roadmap for SecOps maturity. Systematically close visibility gaps, optimise operational metrics, and introduce AI-augmented capabilities (e.g., automated response playbooks).\n\n - Organic Function Growth: Design the future-state roadmap for the SecOps function. As you scale our technical capabilities, architect the requirement for team expansion, ensuring the team grows in lockstep with operational maturity.\n\n\nWhat We’re Looking For\n\n - Operational Seniority: Extensive experience in modern Security Operations, specifically acting as an Incident Commander or Lead Responder in high-stakes environments.\n\n - Strategic Vision: A clear, modern philosophy on how a SecOps function should run, prioritising automation and vendor optimisation over linear headcount growth.\n\n - Cloud-Native Literacy: Familiarity with modern tech stacks (AWS, Kubernetes, CI/CD pipelines) and the ability to leverage automation (Python, scripting, or automation platforms) to optimise analyst workflows.\n\n - The \"Builder\" Mentality: You are highly comfortable executing as a senior IC on day one, with the presence and leadership maturity to transition into a team manager.\n \n\nInterview Process\n\n 1. TA Screening Call\n\n 2. Hiring Manager Call\n\n 3. Technical Interview\n\n 4. Culture Interview \n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"39baf5d4-ad57-4d1f-8745-79960a4ef4e0","title":"Complaints Team Leader – Motor Finance (Satisfactory Quality)","department":"Operations","team":"Complaints","employmentType":"FullTime","location":"London/Kent","secondaryLocations":[],"publishedAt":"2026-07-23T08:58:06.546+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United Kingdom"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/39baf5d4-ad57-4d1f-8745-79960a4ef4e0","applyUrl":"https://jobs.ashbyhq.com/lendable/39baf5d4-ad57-4d1f-8745-79960a4ef4e0/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
About the Role
As our Motor Finance business grows, we’re looking for a dynamic, adaptable Complaints Team Leader to manage and develop a team of Complaints Officers who handle motor finance complaints, with a particular focus on Satisfactory Quality (SQ). You’ll lead from the front and build an engaged, high-performing team. That team will resolve complex vehicle complaints fairly, deliver good customer outcomes and drive process improvement, and you’ll champion a data-driven culture throughout.
Your Team’s Objectives
Lendable aims to resolve every complaint promptly, with a diligent and fair investigation for each customer. In Motor Finance, that means getting to the right answer when a customer tells us their vehicle isn’t of satisfactory quality, isn’t as described or isn’t fit for purpose.
Feedback is central to how we evolve as a business and keep meeting our customers’ expectations. The team is encouraged to speak up, take each complaint on its own merits and share insights that help the business improve and grow.
Handling complaints well has never mattered more, for our customers and for us, as we grow our products in the UK, including Motor Finance.
How you’ll impact those objectives
Directly manage, support and develop a team of Complaints Officers handling motor finance complaints, making sure they meet individual and team KPIs to high standards in line with FCA regulations.
Act as the team’s subject matter expert on Satisfactory Quality complaints under the Consumer Rights Act 2015. This covers the short-term right to reject, repair or replacement, price reduction and the final right to reject, applied correctly to Hire Purchase agreements.
Bring proven experience of fast-paced, evolving financial services environments: embracing ambiguity, managing multiple priorities and guiding your team through significant change.
Champion the use of AI models and data analytics within the team to allocate workloads, find efficiency opportunities and produce actionable insights.
Regularly review management information and team outputs, using data to monitor trends, flag issues early and drive continuous improvement in customer outcomes and operational processes.
Foster a culture of innovation, collaboration and professional development, coaching your team to use technology and new data sources to increase their impact.
Build strong relationships across Operations and Product so that feedback from your team turns into meaningful business change.
Embed robust quality assurance so your team makes consistent decisions and follows the right processes.
Take the lead on escalated or high-risk complaints, setting the standard for professionalism, communication and judgement.
Stay up to date with industry regulation (particularly FCA and DISP) and best practice, so your team operates with integrity and puts good customer outcomes first.
We’re looking for someone who:
Has successfully managed or led teams in a fast-paced, change-heavy environment, ideally in motor finance or wider regulated financial services.
Has hands-on experience of Satisfactory Quality complaints in motor finance, with a strong working knowledge of the Consumer Rights Act 2015 as it applies to Hire Purchase agreements.
Has used AI models or data analytics to transform operational processes or improve performance.
Has a track record of developing and motivating high-performing teams that exceed targets and deliver first-class, customer-centric outcomes.
Is comfortable challenging the status quo, driving positive change and influencing multiple stakeholders.
Communicates with clarity, empathy and confidence, and can explain complex technical and regulatory concepts to customers and colleagues.
Has a keen eye for process improvement and a balanced approach to risk and compliance.
Has strong knowledge of FCA regulations and DISP complaint-handling standards.
If you’re passionate about people, technology and data-led change in a high-growth business, and you have experience handling motor finance SQ complaints, we encourage you to apply.
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nAbout the Role\nAs our Motor Finance business grows, we’re looking for a dynamic, adaptable Complaints Team Leader to manage and develop a team of Complaints Officers who handle motor finance complaints, with a particular focus on Satisfactory Quality (SQ). You’ll lead from the front and build an engaged, high-performing team. That team will resolve complex vehicle complaints fairly, deliver good customer outcomes and drive process improvement, and you’ll champion a data-driven culture throughout.\n\n\nYour Team’s Objectives\nLendable aims to resolve every complaint promptly, with a diligent and fair investigation for each customer. In Motor Finance, that means getting to the right answer when a customer tells us their vehicle isn’t of satisfactory quality, isn’t as described or isn’t fit for purpose.\nFeedback is central to how we evolve as a business and keep meeting our customers’ expectations. The team is encouraged to speak up, take each complaint on its own merits and share insights that help the business improve and grow.\nHandling complaints well has never mattered more, for our customers and for us, as we grow our products in the UK, including Motor Finance.\n\n\nHow you’ll impact those objectives\n\n - Directly manage, support and develop a team of Complaints Officers handling motor finance complaints, making sure they meet individual and team KPIs to high standards in line with FCA regulations.\n\n - Act as the team’s subject matter expert on Satisfactory Quality complaints under the Consumer Rights Act 2015. This covers the short-term right to reject, repair or replacement, price reduction and the final right to reject, applied correctly to Hire Purchase agreements.\n\n - Bring proven experience of fast-paced, evolving financial services environments: embracing ambiguity, managing multiple priorities and guiding your team through significant change.\n\n - Champion the use of AI models and data analytics within the team to allocate workloads, find efficiency opportunities and produce actionable insights.\n\n - Regularly review management information and team outputs, using data to monitor trends, flag issues early and drive continuous improvement in customer outcomes and operational processes.\n\n - Foster a culture of innovation, collaboration and professional development, coaching your team to use technology and new data sources to increase their impact.\n\n - Build strong relationships across Operations and Product so that feedback from your team turns into meaningful business change.\n\n - Embed robust quality assurance so your team makes consistent decisions and follows the right processes.\n\n - Take the lead on escalated or high-risk complaints, setting the standard for professionalism, communication and judgement.\n\n - Stay up to date with industry regulation (particularly FCA and DISP) and best practice, so your team operates with integrity and puts good customer outcomes first.\n\nWe’re looking for someone who:\n\n - Has successfully managed or led teams in a fast-paced, change-heavy environment, ideally in motor finance or wider regulated financial services.\n\n - Has hands-on experience of Satisfactory Quality complaints in motor finance, with a strong working knowledge of the Consumer Rights Act 2015 as it applies to Hire Purchase agreements.\n\n - Has used AI models or data analytics to transform operational processes or improve performance.\n\n - Has a track record of developing and motivating high-performing teams that exceed targets and deliver first-class, customer-centric outcomes.\n\n - Is comfortable challenging the status quo, driving positive change and influencing multiple stakeholders.\n\n - Communicates with clarity, empathy and confidence, and can explain complex technical and regulatory concepts to customers and colleagues.\n\n - Has a keen eye for process improvement and a balanced approach to risk and compliance.\n\n - Has strong knowledge of FCA regulations and DISP complaint-handling standards.\n\nIf you’re passionate about people, technology and data-led change in a high-growth business, and you have experience handling motor finance SQ complaints, we encourage you to apply.\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"bcaae532-3000-47c8-a891-316c6fbb5949","title":"Compliance Monitoring Officer","department":"Central","team":"UK Compliance","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-09-24T16:24:17.163+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/bcaae532-3000-47c8-a891-316c6fbb5949","applyUrl":"https://jobs.ashbyhq.com/lendable/bcaae532-3000-47c8-a891-316c6fbb5949/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
About the role:
As Compliance Monitoring Officer, you'll join Lendable's Compliance team to help ensure the firm meets its regulatory obligations and delivers good outcomes for customers. You'll design and deliver structured compliance monitoring reviews across the business, identifying risks and gaps, and working with stakeholders to track remediation to completion. This is a hands-on, detail-driven role for someone who understands consumer credit regulation and wants to build a strong second-line assurance function within a fast-moving fintech.
You'll report into the Compliance and Governance Manager, working closely with teams across the business as well as external bodies including the FCA and ICO.
Your team's objectives:
Deliver a robust, well-evidenced compliance monitoring programme across the firm
Ensure adherence to regulatory requirements and internal policies at all times
Identify and escalate compliance risks, breaches, or suspicious activity before they cause harm
Provide second-line assurance over the effectiveness of Quality Assurance activities
Keep the business ahead of regulatory change through horizon scanning
Embed Consumer Duty and good customer outcomes across the organisation
How you'll impact those objectives:
Design terms of reference, testing logs, and comprehensive final reports for each monitoring review
Present findings to senior management and drive agreed actions to completion
Maintain accurate, audit-ready records across all stages of monitoring activity
Review and validate the effectiveness of Quality Assurance work as second-line assurance
Support regulatory reporting, horizon scanning, and ad hoc compliance advice requests
Investigate and escalate potential breaches or unusual patterns to the right internal and external stakeholders
What do you need to succeed in this role:
2+ years' experience in compliance monitoring within consumer credit, ideally including secured lending products
Solid knowledge of financial services regulation (AML, KYC, GDPR, DISP, CONC, MCOB)
Strong grounding in risk assessment methodologies and compliance monitoring techniques
A 2:1 degree (finance, law, business, or related) plus 3 A-levels at grade B or above; ICA or similar a plus
Sharp analytical skills with strong attention to detail and the ability to interpret data and spot patterns
Excellent written and verbal communication, with the confidence to engage stakeholders at all levels
Interview process
15 minute remote cognitive exercise
30 minute Interview with the Talent Partner
A short exercise to complete at home with a 7 day deadline
60 minute: Remote or in person (if preferred) interview: with Compliance and Governance Manager and Senior Compliance Monitoring Officer.
30 minute: Final stage interview with the Head of Compliance
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nAbout the role:\n\nAs Compliance Monitoring Officer, you'll join Lendable's Compliance team to help ensure the firm meets its regulatory obligations and delivers good outcomes for customers. You'll design and deliver structured compliance monitoring reviews across the business, identifying risks and gaps, and working with stakeholders to track remediation to completion. This is a hands-on, detail-driven role for someone who understands consumer credit regulation and wants to build a strong second-line assurance function within a fast-moving fintech.\n\nYou'll report into the Compliance and Governance Manager, working closely with teams across the business as well as external bodies including the FCA and ICO.\n\nYour team's objectives:\n\n - Deliver a robust, well-evidenced compliance monitoring programme across the firm\n\n - Ensure adherence to regulatory requirements and internal policies at all times\n\n - Identify and escalate compliance risks, breaches, or suspicious activity before they cause harm\n\n - Provide second-line assurance over the effectiveness of Quality Assurance activities\n\n - Keep the business ahead of regulatory change through horizon scanning\n\n - Embed Consumer Duty and good customer outcomes across the organisation\n\nHow you'll impact those objectives:\n\n - Design terms of reference, testing logs, and comprehensive final reports for each monitoring review\n\n - Present findings to senior management and drive agreed actions to completion\n\n - Maintain accurate, audit-ready records across all stages of monitoring activity\n\n - Review and validate the effectiveness of Quality Assurance work as second-line assurance\n\n - Support regulatory reporting, horizon scanning, and ad hoc compliance advice requests\n\n - Investigate and escalate potential breaches or unusual patterns to the right internal and external stakeholders\n\nWhat do you need to succeed in this role:\n\n - 2+ years' experience in compliance monitoring within consumer credit, ideally including secured lending products\n\n - Solid knowledge of financial services regulation (AML, KYC, GDPR, DISP, CONC, MCOB)\n\n - Strong grounding in risk assessment methodologies and compliance monitoring techniques\n\n - A 2:1 degree (finance, law, business, or related) plus 3 A-levels at grade B or above; ICA or similar a plus\n\n - Sharp analytical skills with strong attention to detail and the ability to interpret data and spot patterns\n\n - Excellent written and verbal communication, with the confidence to engage stakeholders at all levels\n\n\n\nInterview process\n\n - 15 minute remote cognitive exercise\n\n - 30 minute Interview with the Talent Partner\n\n - A short exercise to complete at home with a 7 day deadline \n\n - 60 minute: Remote or in person (if preferred) interview: with Compliance and Governance Manager and Senior Compliance Monitoring Officer. \n\n - 30 minute: Final stage interview with the Head of Compliance\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"5760704f-23e7-4b4e-928c-f9edb9dfafa6","title":"Direct Mail Growth Manager","department":"Growth & Analytics","team":"UK Growth","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-09-29T16:45:35.197+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/5760704f-23e7-4b4e-928c-f9edb9dfafa6","applyUrl":"https://jobs.ashbyhq.com/lendable/5760704f-23e7-4b4e-928c-f9edb9dfafa6/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
About the role
We’re entering a once-in-a-company moment: a major step-change in our D2C marketing investment, a full rebrand of the company and product under the Zable brand, and a marketing function being built out at pace. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up.
Direct Mail is one of our highest-potential channels and we’re hiring a leader to turn it into a scaled, precise, and defensible growth engine. We’re looking for a Head of Direct Mail to own the channel end-to-end: creative, sends, logistics, offers, and reporting, sourcing the data pipeline and user-data enrichment that let us target the right customer, with the right offer, at the right moment.
You'll lead the channel's dedicated analysts and work with our creative team. Your job is to set the direction: decide who we mail, with what offer and when, commission and challenge the selection and response models, and hold every campaign to CAC and LTV targets.
Standalone direct mail roles with this kind of budget and autonomy are rare. If you've got significant experience in acquisition mail and want to build a channel your own way, at a profitable business with the product range and analytical capabilities to make it work, this is the role.
What we’re looking for:
Essential:
5+ years in direct mail, including at least 2–3 years owning an acquisition DM programme end to end: strategy, budget, data, production and results.
A track record of mailing cold prospects at meaningful scale. You'll be able to talk through the volumes, budgets, response rates and CPAs you've been accountable for.
Experience procuring data: working with data suppliers on list selection, screening, enrichment and cost.
Deep knowledge of the DM supply chain: print, lettershop, Royal Mail products (Advertising Mail, Mailmark, partially addressed, door drops) and suppression (MPS, goneaways, deceased).
A strongly commercial approach. You build the business case, forecast volumes and returns, own the channel P&L, and measure spend on CAC, ROI and payback rather than pieces mailed.
Strong analytical judgement. You design test cells and holdouts, read results critically, and understand response and propensity modelling well enough to brief analysts, challenge their work and turn it into mailing decisions.
Experience managing suppliers: tendering, negotiating, setting SLAs and keeping several partners to schedule.
The ability to run a multi-drop campaign calendar across products, segments, creative, compliance sign-off, production and mail dates.
Experience leading analysts and working closely with creative teams.
A clear communicator who earns the trust of finance, risk, compliance and data teams.
Demonstrable use of AI in your workflow.
Desirable:
Experience in acquisition mail in financial services, especially credit cards or loans, including prescreened or pre-approved offers and risk-based targeting.
Experience standing up a data pipeline or enrichment stack (first-party + third-party / bureau data)
Experience building a channel or function from scratch
Background hiring and developing an analytics or design team
You’re a good fit if you’re:
Acquisition-minded: you're energised by finding new customers, not re-contacting existing ones.
Commercially driven: you measure success in incremental LTV and payback, not response rate alone.
A first-principles thinker: you argue from data and clean experiments, not received wisdom
Organised: you can run several drops across multiple suppliers and still hit mailing deadlines.
Energised by greenfield: you’d rather build the engine than tune someone else’s
What you’ll be doing
Strategy and commercials
Own the direct mail strategy and set volume, response and payback targets anchored to LTV.
Own the channel P&L: forecasting, budget and CAC/LTV discipline.
Decide how far and how fast to scale, based on the economics.
Data and targeting
Source and buy prospect data from bureaus and brokers, and combine it with our first-party data.
Direct the analysts building the response and propensity models that decide who we mail, with what offer and when.
Work with risk analysts to shape offers around eligibility and lifetime value.
Campaigns and supplier management
Plan and run the campaign calendar, from data selection to the mail landing on doormats.
Select, negotiate with and manage print and postal suppliers on cost, quality and turnaround.
Brief the creative team on packs, copy and offers, and take them through compliance sign-off.
Reporting & Team
Build the reporting that ties sends to funnel, revenue and LTV and report on channel performance
Partner with data, product, risk, finance and the creative team to unlock targeting and offers
Hire and develop the team as the channel scales, and use AI to let a small team punch above its weight
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nAbout the role\n\nWe’re entering a once-in-a-company moment: a major step-change in our D2C marketing investment, a full rebrand of the company and product under the Zable brand, and a marketing function being built out at pace. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up.\n\nDirect Mail is one of our highest-potential channels and we’re hiring a leader to turn it into a scaled, precise, and defensible growth engine. We’re looking for a Head of Direct Mail to own the channel end-to-end: creative, sends, logistics, offers, and reporting, sourcing the data pipeline and user-data enrichment that let us target the right customer, with the right offer, at the right moment.\n\nYou'll lead the channel's dedicated analysts and work with our creative team. Your job is to set the direction: decide who we mail, with what offer and when, commission and challenge the selection and response models, and hold every campaign to CAC and LTV targets.\n\nStandalone direct mail roles with this kind of budget and autonomy are rare. If you've got significant experience in acquisition mail and want to build a channel your own way, at a profitable business with the product range and analytical capabilities to make it work, this is the role.\n\nWhat we’re looking for:\n\nEssential:\n\n - 5+ years in direct mail, including at least 2–3 years owning an acquisition DM programme end to end: strategy, budget, data, production and results.\n\n - A track record of mailing cold prospects at meaningful scale. You'll be able to talk through the volumes, budgets, response rates and CPAs you've been accountable for.\n\n - Experience procuring data: working with data suppliers on list selection, screening, enrichment and cost.\n\n - Deep knowledge of the DM supply chain: print, lettershop, Royal Mail products (Advertising Mail, Mailmark, partially addressed, door drops) and suppression (MPS, goneaways, deceased).\n\n - A strongly commercial approach. You build the business case, forecast volumes and returns, own the channel P&L, and measure spend on CAC, ROI and payback rather than pieces mailed.\n\n - Strong analytical judgement. You design test cells and holdouts, read results critically, and understand response and propensity modelling well enough to brief analysts, challenge their work and turn it into mailing decisions.\n\n - Experience managing suppliers: tendering, negotiating, setting SLAs and keeping several partners to schedule.\n\n - The ability to run a multi-drop campaign calendar across products, segments, creative, compliance sign-off, production and mail dates.\n\n - Experience leading analysts and working closely with creative teams.\n\n - A clear communicator who earns the trust of finance, risk, compliance and data teams.\n\n - Demonstrable use of AI in your workflow.\n\nDesirable:\n\n - Experience in acquisition mail in financial services, especially credit cards or loans, including prescreened or pre-approved offers and risk-based targeting.\n\n - Experience standing up a data pipeline or enrichment stack (first-party + third-party / bureau data)\n\n - Experience building a channel or function from scratch\n\n - Background hiring and developing an analytics or design team\n\nYou’re a good fit if you’re:\n\n - Acquisition-minded: you're energised by finding new customers, not re-contacting existing ones.\n\n - Commercially driven: you measure success in incremental LTV and payback, not response rate alone.\n\n - A first-principles thinker: you argue from data and clean experiments, not received wisdom\n\n - Organised: you can run several drops across multiple suppliers and still hit mailing deadlines.\n\n - Energised by greenfield: you’d rather build the engine than tune someone else’s\n\n\n\nWhat you’ll be doing\n\nStrategy and commercials\n\n - Own the direct mail strategy and set volume, response and payback targets anchored to LTV.\n\n - Own the channel P&L: forecasting, budget and CAC/LTV discipline.\n\n - Decide how far and how fast to scale, based on the economics.\n\nData and targeting\n\n - Source and buy prospect data from bureaus and brokers, and combine it with our first-party data.\n\n - Direct the analysts building the response and propensity models that decide who we mail, with what offer and when.\n\n - Work with risk analysts to shape offers around eligibility and lifetime value.\n\nCampaigns and supplier management\n\n - Plan and run the campaign calendar, from data selection to the mail landing on doormats.\n\n - Select, negotiate with and manage print and postal suppliers on cost, quality and turnaround.\n\n - Brief the creative team on packs, copy and offers, and take them through compliance sign-off.\n\nReporting & Team\n\n - Build the reporting that ties sends to funnel, revenue and LTV and report on channel performance\n\n - Partner with data, product, risk, finance and the creative team to unlock targeting and offers\n\n - Hire and develop the team as the channel scales, and use AI to let a small team punch above its weight\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"e001dc0b-6e0f-46a7-95ba-38a3733db2f4","title":"Summer Intern 2027","department":"Growth & Analytics","team":"Graduate Analysts","employmentType":"Intern","location":"London","secondaryLocations":[],"publishedAt":"2026-08-28T15:02:17.668+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/e001dc0b-6e0f-46a7-95ba-38a3733db2f4","applyUrl":"https://jobs.ashbyhq.com/lendable/e001dc0b-6e0f-46a7-95ba-38a3733db2f4/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
This is a 10 week internship program starting from 29th June 2027
Salary - £50,000 (per annum)
We’re looking for a super smart student who is great with numbers and loves problem solving to come and apply your skills in a start up environment and have a big impact on our business and how we do things.
What you'll be doing
Use your analytical and problem-solving skills to generate key insights from data, and use that insight to drive meaningful change in our strategy
Using data and modelling to ground assumptions for our NPV model, such as predicting what default rates will be in the future, and using that to inform our lending deicsions
Using data and analytics to drive decisions about who we should lend to, and how much we should lend to them, and how that changes with the economy and competition changes
Conducting hypothesis testing, and using your findings to change how we do things in areas such as lending strategy, pricing, and fraud detection
Presenting your findings to senior leaders in the company, then work with the product/tech team to get them implemented
What we're looking for
A university student in their penultimate year (can be undergraduates, masters or PhD students)
Must have coding skills in Python or SQL
Someone that loves numbers! You’ll be working with numbers every single day in this role so you’ll be able to demonstrate your ability to work with complex data sets, analyse them and draw insights
You’ll have a natural curiosity and love to dig into things to understand how they work
Startup mindset. We’re a fast-growth tech startup so you’ll be super excited to work in an entrepreneurial environment and have a real impact on the business
Interview Process
15-minute online test
Coding Take Home Task
Remote (video call) Task Debrief / Mini case study (60 mins)
Remote (video call) case study (60 mins)
In-person case study (60 min) + Culture Add Conversation (15 minutes) + a chance to meet other recent grads over lunch (30-45 minutes)
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\n\nABOUT THE ROLE\n\n\n\nThis is a 10 week internship program starting from 29th June 2027\n\nSalary - £50,000 (per annum) \n\n\n\nWe’re looking for a super smart student who is great with numbers and loves problem solving to come and apply your skills in a start up environment and have a big impact on our business and how we do things.\n\n\n\nWhat you'll be doing\n\n - Use your analytical and problem-solving skills to generate key insights from data, and use that insight to drive meaningful change in our strategy\n\n - Using data and modelling to ground assumptions for our NPV model, such as predicting what default rates will be in the future, and using that to inform our lending deicsions\n\n - Using data and analytics to drive decisions about who we should lend to, and how much we should lend to them, and how that changes with the economy and competition changes\n\n - Conducting hypothesis testing, and using your findings to change how we do things in areas such as lending strategy, pricing, and fraud detection\n\n - Presenting your findings to senior leaders in the company, then work with the product/tech team to get them implemented\n\n\n\nWhat we're looking for\n\n - A university student in their penultimate year (can be undergraduates, masters or PhD students)\n\n - Must have coding skills in Python or SQL \n\n - Someone that loves numbers! You’ll be working with numbers every single day in this role so you’ll be able to demonstrate your ability to work with complex data sets, analyse them and draw insights\n\n - You’ll have a natural curiosity and love to dig into things to understand how they work\n\n - Startup mindset. We’re a fast-growth tech startup so you’ll be super excited to work in an entrepreneurial environment and have a real impact on the business\n\n\n\nInterview Process\n\n - 15-minute online test\n\n - Coding Take Home Task\n\n - Remote (video call) Task Debrief / Mini case study (60 mins)\n\n - Remote (video call) case study (60 mins)\n\n - In-person case study (60 min) + Culture Add Conversation (15 minutes) + a chance to meet other recent grads over lunch (30-45 minutes)\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"29b6fa0a-dea7-46b7-8249-9cc81a6da570","title":"Head of Direct Mail ","department":"Growth & Analytics","team":"UK Growth","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-09-29T16:45:38.482+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/29b6fa0a-dea7-46b7-8249-9cc81a6da570","applyUrl":"https://jobs.ashbyhq.com/lendable/29b6fa0a-dea7-46b7-8249-9cc81a6da570/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
About the role
We’re entering a once-in-a-company moment: a major step-change in our D2C marketing investment, a full rebrand of the company and product under the Zable brand, and a marketing function being built out at pace. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up.
Direct Mail is one of our highest-potential channels and we’re hiring a leader to turn it into a scaled, precise, and defensible growth engine. We’re looking for a Head of Direct Mail to own the channel end-to-end: creative, sends, logistics, offers, and reporting, sourcing the data pipeline and user-data enrichment that let us target the right customer, with the right offer, at the right moment.
You'll lead the channel's dedicated analysts and work with our creative team. Your job is to set the direction: decide who we mail, with what offer and when, commission and challenge the selection and response models, and hold every campaign to CAC and LTV targets.
Standalone direct mail roles with this kind of budget and autonomy are rare. If you've got significant experience in acquisition mail and want to build a channel your own way, at a profitable business with the product range and analytical capabilities to make it work, this is the role.
What we’re looking for:
Essential:
5+ years in direct mail, including at least 2–3 years owning an acquisition DM programme end to end: strategy, budget, data, production and results.
A track record of mailing cold prospects at meaningful scale. You'll be able to talk through the volumes, budgets, response rates and CPAs you've been accountable for.
Experience procuring data: working with data suppliers on list selection, screening, enrichment and cost.
Deep knowledge of the DM supply chain: print, lettershop, Royal Mail products (Advertising Mail, Mailmark, partially addressed, door drops) and suppression (MPS, goneaways, deceased).
A strongly commercial approach. You build the business case, forecast volumes and returns, own the channel P&L, and measure spend on CAC, ROI and payback rather than pieces mailed.
Strong analytical judgement. You design test cells and holdouts, read results critically, and understand response and propensity modelling well enough to brief analysts, challenge their work and turn it into mailing decisions.
Experience managing suppliers: tendering, negotiating, setting SLAs and keeping several partners to schedule.
The ability to run a multi-drop campaign calendar across products, segments, creative, compliance sign-off, production and mail dates.
Experience leading analysts and working closely with creative teams.
A clear communicator who earns the trust of finance, risk, compliance and data teams.
Demonstrable use of AI in your workflow.
Desirable:
Experience in acquisition mail in financial services, especially credit cards or loans, including prescreened or pre-approved offers and risk-based targeting.
Experience standing up a data pipeline or enrichment stack (first-party + third-party / bureau data)
Experience building a channel or function from scratch
Background hiring and developing an analytics or design team
You’re a good fit if you’re:
Acquisition-minded: you're energised by finding new customers, not re-contacting existing ones.
Commercially driven: you measure success in incremental LTV and payback, not response rate alone.
A first-principles thinker: you argue from data and clean experiments, not received wisdom
Organised: you can run several drops across multiple suppliers and still hit mailing deadlines.
Energised by greenfield: you’d rather build the engine than tune someone else’s
What you’ll be doing
Strategy and commercials
Own the direct mail strategy and set volume, response and payback targets anchored to LTV.
Own the channel P&L: forecasting, budget and CAC/LTV discipline.
Decide how far and how fast to scale, based on the economics.
Data and targeting
Source and buy prospect data from bureaus and brokers, and combine it with our first-party data.
Direct the analysts building the response and propensity models that decide who we mail, with what offer and when.
Work with risk analysts to shape offers around eligibility and lifetime value.
Campaigns and supplier management
Plan and run the campaign calendar, from data selection to the mail landing on doormats.
Select, negotiate with and manage print and postal suppliers on cost, quality and turnaround.
Brief the creative team on packs, copy and offers, and take them through compliance sign-off.
Reporting & Team
Build the reporting that ties sends to funnel, revenue and LTV and report on channel performance
Partner with data, product, risk, finance and the creative team to unlock targeting and offers
Hire and develop the team as the channel scales, and use AI to let a small team punch above its weight
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nAbout the role\n\nWe’re entering a once-in-a-company moment: a major step-change in our D2C marketing investment, a full rebrand of the company and product under the Zable brand, and a marketing function being built out at pace. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up.\n\nDirect Mail is one of our highest-potential channels and we’re hiring a leader to turn it into a scaled, precise, and defensible growth engine. We’re looking for a Head of Direct Mail to own the channel end-to-end: creative, sends, logistics, offers, and reporting, sourcing the data pipeline and user-data enrichment that let us target the right customer, with the right offer, at the right moment.\n\nYou'll lead the channel's dedicated analysts and work with our creative team. Your job is to set the direction: decide who we mail, with what offer and when, commission and challenge the selection and response models, and hold every campaign to CAC and LTV targets.\n\nStandalone direct mail roles with this kind of budget and autonomy are rare. If you've got significant experience in acquisition mail and want to build a channel your own way, at a profitable business with the product range and analytical capabilities to make it work, this is the role.\n\nWhat we’re looking for:\n\nEssential:\n\n - 5+ years in direct mail, including at least 2–3 years owning an acquisition DM programme end to end: strategy, budget, data, production and results.\n\n - A track record of mailing cold prospects at meaningful scale. You'll be able to talk through the volumes, budgets, response rates and CPAs you've been accountable for.\n\n - Experience procuring data: working with data suppliers on list selection, screening, enrichment and cost.\n\n - Deep knowledge of the DM supply chain: print, lettershop, Royal Mail products (Advertising Mail, Mailmark, partially addressed, door drops) and suppression (MPS, goneaways, deceased).\n\n - A strongly commercial approach. You build the business case, forecast volumes and returns, own the channel P&L, and measure spend on CAC, ROI and payback rather than pieces mailed.\n\n - Strong analytical judgement. You design test cells and holdouts, read results critically, and understand response and propensity modelling well enough to brief analysts, challenge their work and turn it into mailing decisions.\n\n - Experience managing suppliers: tendering, negotiating, setting SLAs and keeping several partners to schedule.\n\n - The ability to run a multi-drop campaign calendar across products, segments, creative, compliance sign-off, production and mail dates.\n\n - Experience leading analysts and working closely with creative teams.\n\n - A clear communicator who earns the trust of finance, risk, compliance and data teams.\n\n - Demonstrable use of AI in your workflow.\n\nDesirable:\n\n - Experience in acquisition mail in financial services, especially credit cards or loans, including prescreened or pre-approved offers and risk-based targeting.\n\n - Experience standing up a data pipeline or enrichment stack (first-party + third-party / bureau data)\n\n - Experience building a channel or function from scratch\n\n - Background hiring and developing an analytics or design team\n\nYou’re a good fit if you’re:\n\n - Acquisition-minded: you're energised by finding new customers, not re-contacting existing ones.\n\n - Commercially driven: you measure success in incremental LTV and payback, not response rate alone.\n\n - A first-principles thinker: you argue from data and clean experiments, not received wisdom\n\n - Organised: you can run several drops across multiple suppliers and still hit mailing deadlines.\n\n - Energised by greenfield: you’d rather build the engine than tune someone else’s\n\n\n\nWhat you’ll be doing\n\nStrategy and commercials\n\n - Own the direct mail strategy and set volume, response and payback targets anchored to LTV.\n\n - Own the channel P&L: forecasting, budget and CAC/LTV discipline.\n\n - Decide how far and how fast to scale, based on the economics.\n\nData and targeting\n\n - Source and buy prospect data from bureaus and brokers, and combine it with our first-party data.\n\n - Direct the analysts building the response and propensity models that decide who we mail, with what offer and when.\n\n - Work with risk analysts to shape offers around eligibility and lifetime value.\n\nCampaigns and supplier management\n\n - Plan and run the campaign calendar, from data selection to the mail landing on doormats.\n\n - Select, negotiate with and manage print and postal suppliers on cost, quality and turnaround.\n\n - Brief the creative team on packs, copy and offers, and take them through compliance sign-off.\n\nReporting & Team\n\n - Build the reporting that ties sends to funnel, revenue and LTV and report on channel performance\n\n - Partner with data, product, risk, finance and the creative team to unlock targeting and offers\n\n - Hire and develop the team as the channel scales, and use AI to let a small team punch above its weight\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"eb217993-5f94-480d-a7e3-41c4bfaae2c9","title":"Growth Analyst","department":"Growth & Analytics","team":"UK Growth","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-08-05T15:39:28.104+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/eb217993-5f94-480d-a7e3-41c4bfaae2c9","applyUrl":"https://jobs.ashbyhq.com/lendable/eb217993-5f94-480d-a7e3-41c4bfaae2c9/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
We are looking for a Growth Analyst to run marketing and growth analytics in our rapidly evolving multi-product app. As Lendable scales its products across lending, engagement features and other financial services, the complexity and volume of data-driven decisions have grown exponentially. This role is central to unlocking insights that will shape our drive acquisition efficiency and fuel product innovation, overseeing the full breadth of digital and non-digital channels across multiple products.
You'll be the analytical voice across our Zable direct marketing initiatives. Day to day you'll be maintaining and improving our customer lifetime value (LTV) models, running experimentation, owning growth reporting, and maintaining our attribution models. You'll work closely with product, growth, and engineering to make sure decisions are grounded in reliable data.
Maintain, monitor, and refine our customer lifetime value models across products and channels
Analyze marketing campaign performance across multiple channels and conduct analyses to identify trends and opportunities for optimisation
Structure and execute high-impact analyses in acquisition funnels to inform marketing spend and product evolution
Drive experimentation rigor: design, implement, and analyze A/B tests, multivariate experiments, and cohort studies
Turn experiment results into clear, actionable recommendations
Influence data architecture by contributing to schema design that enable more insights
Build high quality, scalable pipelines and transformations that increase interpretability of data and increase the teams’ agility
Drive recommendations on channel optimisation and marketing spend
Serve as a thought partner to Product Managers and Credit Managers - ensuring analytical insight drives roadmap prioritisation and credit assessments.
Collaborate with the creative and design team to deepen insights at the creative and campaign level to enhance prioritisation of their ideas.
3+ years of experience in data analytics, ideally within a product-led or high-growth tech environment
Deep expertise in analytical methods including LTV modelling, cohort analysis and regression techniques.
High proficiency in SQL and strong command of one or more analytics tools or statistical packages (e.g., Python, R).
Hands-on experience with DBT and familiarity with data modelling best practices
Skilled in experimentation frameworks (A/B testing, hypothesis testing, causal inference).
Demonstrated ability to turn ambiguous problems into structured, hypothesis-driven, data-supported insights.
Excellent communication skills with experience influencing cross-functional stakeholders and product leaders.
Experience in credit marketing (credit cards, loans)
Experience building customer lifetime value models
Experience with paid media platforms (Google Ads, Meta, Tiktok etc.) and working with marketing teams
Interview process:
Screening call for initial fit
Take home Technical
Take home debrief
In-person interview (of which, cultural interview + marketing analytics interview)
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\n\nABOUT THE ROLE\n\nWe are looking for a Growth Analyst to run marketing and growth analytics in our rapidly evolving multi-product app. As Lendable scales its products across lending, engagement features and other financial services, the complexity and volume of data-driven decisions have grown exponentially. This role is central to unlocking insights that will shape our drive acquisition efficiency and fuel product innovation, overseeing the full breadth of digital and non-digital channels across multiple products.\n\n\n\nYou'll be the analytical voice across our Zable direct marketing initiatives. Day to day you'll be maintaining and improving our customer lifetime value (LTV) models, running experimentation, owning growth reporting, and maintaining our attribution models. You'll work closely with product, growth, and engineering to make sure decisions are grounded in reliable data.\n\n \n \n\n\nWHAT YOU'LL DO\n\n\nIMPACT & ANALYTICAL LEADERSHIP\n\n - Maintain, monitor, and refine our customer lifetime value models across products and channels\n\n - Analyze marketing campaign performance across multiple channels and conduct analyses to identify trends and opportunities for optimisation\n\n - Structure and execute high-impact analyses in acquisition funnels to inform marketing spend and product evolution\n\n - Drive experimentation rigor: design, implement, and analyze A/B tests, multivariate experiments, and cohort studies\n\n - Turn experiment results into clear, actionable recommendations\n\n - Influence data architecture by contributing to schema design that enable more insights\n\n - Build high quality, scalable pipelines and transformations that increase interpretability of data and increase the teams’ agility\n\n\nCROSS-FUNCTIONAL PARTNERSHIP\n\n - Drive recommendations on channel optimisation and marketing spend\n\n - Serve as a thought partner to Product Managers and Credit Managers - ensuring analytical insight drives roadmap prioritisation and credit assessments.\n\n - Collaborate with the creative and design team to deepen insights at the creative and campaign level to enhance prioritisation of their ideas.\n \n\n\nWHAT WE'RE LOOKING FOR\n\n\nCORE QUALIFICATIONS\n\n - 3+ years of experience in data analytics, ideally within a product-led or high-growth tech environment\n\n - Deep expertise in analytical methods including LTV modelling, cohort analysis and regression techniques.\n\n - High proficiency in SQL and strong command of one or more analytics tools or statistical packages (e.g., Python, R).\n\n - Hands-on experience with DBT and familiarity with data modelling best practices\n\n - Skilled in experimentation frameworks (A/B testing, hypothesis testing, causal inference).\n\n - Demonstrated ability to turn ambiguous problems into structured, hypothesis-driven, data-supported insights.\n\n - Excellent communication skills with experience influencing cross-functional stakeholders and product leaders.\n\n\nNICE TO HAVE\n\n - Experience in credit marketing (credit cards, loans)\n\n - Experience building customer lifetime value models\n\n - Experience with paid media platforms (Google Ads, Meta, Tiktok etc.) and working with marketing teams\n\n\n\nInterview process:\n\n - Screening call for initial fit\n\n - Take home Technical\n\n - Take home debrief\n\n - In-person interview (of which, cultural interview + marketing analytics interview)\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"b1df7e92-0ff6-471f-beab-0830c9f53e29","title":"Support & Operations Analyst","department":"Operations","team":"Cards MX Customer Ops","employmentType":"Contract","location":"Mexico City, Mexico","secondaryLocations":[],"publishedAt":"2026-10-14T16:35:42.580+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"CDMX","addressCountry":"Mexico","addressLocality":"Mexico City"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/b1df7e92-0ff6-471f-beab-0830c9f53e29","applyUrl":"https://jobs.ashbyhq.com/lendable/b1df7e92-0ff6-471f-beab-0830c9f53e29/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
Lendable is launching its credit card product in Mexico and building a founding
local team. We're looking for someone to own the day-to-day operation of that
product: the customer conversations, yes, but also the queues, the exceptions,
the data behind them, and the tooling that makes all of it faster next month
than it was this month.
This is not a scripted support seat. Our support stack is heavily instrumented
and increasingly AI-assisted, which means the routine answers are largely
handled what's left is the interesting part: cases that don't fit the script,
patterns nobody has noticed yet, and processes that still need a human to design
them. You'll spend part of your week talking to customers and part of it
figuring out why they had to contact us at all.
We're a small team in a market we're still learning. The person who does well
here is curious, comfortable being the one who doesn't wait to be told, and
happy to wear whichever hat the day needs.
1. Own the daily operational queues, end to end
Run the recurring card-ops routines: blocked accounts, failed card deliveries, payments that need reconciling, applications stuck mid-flow
Take a case from first contact through to actual resolution, including the backend or ops step that fixes it — not just the reply to the customer
Keep queues clean and decisions auditable, and know which cases genuinely need another team versus which ones you can close yourself
2. Investigate, don't just respond
Dig into dashboards, internal tools, and customer records to work out what actually happened before deciding what to say
Reconstruct timelines across systems — application, card, transactions, payments and form a view on root cause
Spot irregularities early (fraud signals, broken flows, provider failures) and escalate with evidence and a hypothesis, not just a screenshot
3. Work alongside AI agents as part of your toolkit
Use AI assistants and internal agents to triage, draft, summarise, and pull data — and know when their output is wrong and shouldn't be shipped
Improve the prompts, macros, and knowledge sources those agents rely on when you see them getting things wrong or going stale
Help us decide which repetitive work should be automated next, and what needs to stay human
4. Turn recurring problems into fewer problems
Track what customers contact us about, quantify it, and bring the top patterns to Product, Risk, and Engineering with data attached
Write and maintain the runbooks, help articles, and macros the rest of the team uses
Reduce your own dependency on other teams: learn the internal tools, the SQL queries, and the ops scripts well enough to answer your own questions
5. Connect the dots across the business
Be the person who notices that a spike in one queue is caused by something three systems away
Bring the customer reality into product and risk decisions, and translate those decisions back into something a customer can understand in Spanish
Excellent written Spanish and working English (our tools, docs, and much of the team operate in English)
Genuine analytical curiosity: you like taking something apart to understand why it broke, and you follow the thread further than you were asked to
Comfort with data and tooling — spreadsheets, dashboards, internal admin panels — and no fear of a query, an API response, or a log file
Hands-on experience using AI tools in real work (ChatGPT, Claude, Copilot, n8n or similar): you've briefed an assistant on a task, iterated on the prompt, checked its output, and formed opinions about where it fails.
We're not looking for an AI specialist — we're looking for someone who already works this way
A bias toward figuring it out: you exhaust what you can do yourself before escalating, and when you do escalate you arrive with context
Care and precision with people's money and personal data, and the judgement to slow down on sensitive or emotional cases
Comfort with ambiguity and shifting priorities in an early-stage team
Experience in fintech, banking, lending, or payments operations
Any hands-on technical foundation: basic SQL, scripting, Python notebooks, workflow automation tools, or having built something small yourself
Experience owning a support or ops process, not just working inside one
Background in a fast-growing startup or a founding-team environment
You're looking for a defined script and a fixed queue to work through
You'd rather hand a problem to another team than learn the system behind it
You prefer stable, unchanging processes, ours will change frequently
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\n\nABOUT THE ROLE\n\nLendable is launching its credit card product in Mexico and building a founding\n\nlocal team. We're looking for someone to own the day-to-day operation of that\n\nproduct: the customer conversations, yes, but also the queues, the exceptions,\n\nthe data behind them, and the tooling that makes all of it faster next month\n\nthan it was this month.\n\n\n\nThis is not a scripted support seat. Our support stack is heavily instrumented\n\nand increasingly AI-assisted, which means the routine answers are largely\n\nhandled what's left is the interesting part: cases that don't fit the script,\n\npatterns nobody has noticed yet, and processes that still need a human to design\n\nthem. You'll spend part of your week talking to customers and part of it\n\nfiguring out why they had to contact us at all.\n\n\n\nWe're a small team in a market we're still learning. The person who does well\n\nhere is curious, comfortable being the one who doesn't wait to be told, and\n\nhappy to wear whichever hat the day needs.\n\n\n\n\nWHAT YOU'LL DO\n\n1. Own the daily operational queues, end to end\n\n - Run the recurring card-ops routines: blocked accounts, failed card deliveries, payments that need reconciling, applications stuck mid-flow\n\n - Take a case from first contact through to actual resolution, including the backend or ops step that fixes it — not just the reply to the customer\n\n - Keep queues clean and decisions auditable, and know which cases genuinely need another team versus which ones you can close yourself\n\n2. Investigate, don't just respond\n\n - Dig into dashboards, internal tools, and customer records to work out what actually happened before deciding what to say\n\n - Reconstruct timelines across systems — application, card, transactions, payments and form a view on root cause\n\n - Spot irregularities early (fraud signals, broken flows, provider failures) and escalate with evidence and a hypothesis, not just a screenshot\n\n3. Work alongside AI agents as part of your toolkit\n\n - Use AI assistants and internal agents to triage, draft, summarise, and pull data — and know when their output is wrong and shouldn't be shipped\n\n - Improve the prompts, macros, and knowledge sources those agents rely on when you see them getting things wrong or going stale\n\n - Help us decide which repetitive work should be automated next, and what needs to stay human\n\n4. Turn recurring problems into fewer problems\n\n - Track what customers contact us about, quantify it, and bring the top patterns to Product, Risk, and Engineering with data attached\n\n - Write and maintain the runbooks, help articles, and macros the rest of the team uses\n\n - Reduce your own dependency on other teams: learn the internal tools, the SQL queries, and the ops scripts well enough to answer your own questions\n\n5. Connect the dots across the business\n\n - Be the person who notices that a spike in one queue is caused by something three systems away\n\n - Bring the customer reality into product and risk decisions, and translate those decisions back into something a customer can understand in Spanish\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n - Excellent written Spanish and working English (our tools, docs, and much of the team operate in English)\n\n - Genuine analytical curiosity: you like taking something apart to understand why it broke, and you follow the thread further than you were asked to\n\n - Comfort with data and tooling — spreadsheets, dashboards, internal admin panels — and no fear of a query, an API response, or a log file\n\n - Hands-on experience using AI tools in real work (ChatGPT, Claude, Copilot, n8n or similar): you've briefed an assistant on a task, iterated on the prompt, checked its output, and formed opinions about where it fails.\n\n - We're not looking for an AI specialist — we're looking for someone who already works this way\n\n - A bias toward figuring it out: you exhaust what you can do yourself before escalating, and when you do escalate you arrive with context\n\n - Care and precision with people's money and personal data, and the judgement to slow down on sensitive or emotional cases\n\n - Comfort with ambiguity and shifting priorities in an early-stage team\n\n\n\n\nNICE TO HAVE\n\n - Experience in fintech, banking, lending, or payments operations\n\n - Any hands-on technical foundation: basic SQL, scripting, Python notebooks, workflow automation tools, or having built something small yourself\n\n - Experience owning a support or ops process, not just working inside one\n\n - Background in a fast-growing startup or a founding-team environment\n\n\n\n\nTHIS ROLE IS PROBABLY NOT THE RIGHT FIT IF\n\n - You're looking for a defined script and a fixed queue to work through\n\n - You'd rather hand a problem to another team than learn the system behind it\n\n - You prefer stable, unchanging processes, ours will change frequently\n\n\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"d3cb6074-f380-43d5-93f3-cc1b7a9b8674","title":"People Advisor","department":"Central","team":"Central","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-08-20T15:54:35.210+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/d3cb6074-f380-43d5-93f3-cc1b7a9b8674","applyUrl":"https://jobs.ashbyhq.com/lendable/d3cb6074-f380-43d5-93f3-cc1b7a9b8674/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
We're looking for an experienced, ambitious People Advisor to join our team.
Reporting to our Senior People Partner, you'll own key aspects of the employee lifecycle, from probation and absence through to family leave and flexible working, pairing process execution with commercially minded advice, so our managers and employees are well supported. You'll also get exposure to our international populations as we scale beyond the UK.
You'll balance hands-on advisory with exposure to strategic work happening across the People Partnering team (i.e. talent density, reward, leader development), leading high-impact initiatives.
How you'll meet those objectives
Employee Relations: Own probation and absence management, as well as supporting performance management. Provide practical advice to managers and employees, escalating more complex matters.
Employee Lifecycle: Lead on aspects such as family leave and flexible working requests. Act as tier-2 support for anything beyond what our self-serve bot can resolve - and help us identify where that bot itself could go further.
Wider initiatives: Support organisational change and the People agenda as we continue to scale, using AI and automation to deliver a faster, consistent experience for managers and employees.
International Support: Support onboarding, policy and benefits for our US and MX populations as we scale internationally.
Strategic Exposure: Proactively partner with the wider People Partnering team, seeking out hands-on exposure to strategic work.
Insight & Optimisation: Spot patterns and feed them back into the team, flagging where policy, process, manager coaching, or systems could improve.
What we're looking for
Experience: 3-5 years experience in a HR advisory type role.
Knowledge: Strong understanding of UK employment law and best practice (US is a plus) across the whole employee lifecycle, including experience in managing a range of ER cases.
Advisory: Confidence engaging directly with managers and senior stakeholders - advising and challenging when needed.
Commercial Awareness: Use good judgement to balance business and people needs.
Autonomy: Self-driven and comfortable owning work independently, with the ability to plan and prioritise varied focuses.
Technical Curiosity: Genuinely curious about AI and how it can be used to improve People processes — you look for ways that the team can work smarter.
Ambition: Driven and hands-on, keen to build quickly in a high-growth environment.
Screening stage: 20 min Talent interview & 15 minute online assessment
Hiring manager interview: 30 minutes remote
Stakeholder interview: 30 minutes remote
Final stage in person interviews totalling 60 minutes:
Leadership interview with our Chief of Staff for the People team
Case study interview with the VP of People and Hiring Manager
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nWe're looking for an experienced, ambitious People Advisor to join our team.\n\n\n\nReporting to our Senior People Partner, you'll own key aspects of the employee lifecycle, from probation and absence through to family leave and flexible working, pairing process execution with commercially minded advice, so our managers and employees are well supported. You'll also get exposure to our international populations as we scale beyond the UK.\n\n\n\nYou'll balance hands-on advisory with exposure to strategic work happening across the People Partnering team (i.e. talent density, reward, leader development), leading high-impact initiatives.\n\n\n\nHow you'll meet those objectives\n\n - Employee Relations: Own probation and absence management, as well as supporting performance management. Provide practical advice to managers and employees, escalating more complex matters.\n\n - Employee Lifecycle: Lead on aspects such as family leave and flexible working requests. Act as tier-2 support for anything beyond what our self-serve bot can resolve - and help us identify where that bot itself could go further.\n\n - Wider initiatives: Support organisational change and the People agenda as we continue to scale, using AI and automation to deliver a faster, consistent experience for managers and employees.\n\n - International Support: Support onboarding, policy and benefits for our US and MX populations as we scale internationally.\n\n - Strategic Exposure: Proactively partner with the wider People Partnering team, seeking out hands-on exposure to strategic work.\n\n - Insight & Optimisation: Spot patterns and feed them back into the team, flagging where policy, process, manager coaching, or systems could improve.\n \n \n\nWhat we're looking for\n\n - Experience: 3-5 years experience in a HR advisory type role.\n\n - Knowledge: Strong understanding of UK employment law and best practice (US is a plus) across the whole employee lifecycle, including experience in managing a range of ER cases.\n\n - Advisory: Confidence engaging directly with managers and senior stakeholders - advising and challenging when needed.\n\n - Commercial Awareness: Use good judgement to balance business and people needs.\n\n - Autonomy: Self-driven and comfortable owning work independently, with the ability to plan and prioritise varied focuses.\n\n - Technical Curiosity: Genuinely curious about AI and how it can be used to improve People processes — you look for ways that the team can work smarter.\n\n - Ambition: Driven and hands-on, keen to build quickly in a high-growth environment.\n \n \n\n\nINTERVIEW PROCESS\n\n - Screening stage: 20 min Talent interview & 15 minute online assessment\n\n - Hiring manager interview: 30 minutes remote \n\n - Stakeholder interview: 30 minutes remote \n\n - Final stage in person interviews totalling 60 minutes:\n \n - Leadership interview with our Chief of Staff for the People team\n \n - Case study interview with the VP of People and Hiring Manager \n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"a0ed2d2c-1c24-4d53-8ab4-af7e7ac06e20","title":"Graduate Analyst - £50,000 + Share Options ","department":"Growth & Analytics","team":"Graduate Analysts","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-08-28T15:05:26.220+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/a0ed2d2c-1c24-4d53-8ab4-af7e7ac06e20","applyUrl":"https://jobs.ashbyhq.com/lendable/a0ed2d2c-1c24-4d53-8ab4-af7e7ac06e20/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
We’re looking for a super smart graduate who is great with numbers and loves problem solving to come and apply your skills in a start up environment and have a big impact on our business and how we do things.
What you'll be doing
Use your analytical and problem-solving skills to generate key insights from data, and use that insight to drive meaningful change in our strategy
Using data and modelling to ground assumptions for our NPV model, such as predicting what default rates will be in the future, and using that to inform our lending deicsions
Using data and analytics to drive decisions about who we should lend to, and how much we should lend to them, and how that changes with the economy and competition changes
Conducting hypothesis testing, and using your findings to change how we do things in areas such as lending strategy, pricing, and fraud detection
Presenting your findings to senior leaders in the company, then work with the product/tech team to get them implemented
What we're looking for
A graduate with a degree
Someone that loves numbers! You’ll be working with numbers every single day in this role so you’ll be able to demonstrate your ability to work with complex data sets, analyse them and draw insights
You’ll have a natural curiosity and love to dig into things to understand how they work
Startup mindset. We’re a fast-growth tech startup so you’ll be super excited to work in an entrepreneurial environment and have a real impact on the business
Interview Process
15-minute online test
Take Home Task
Remote (video call) task debrief / mini case study (60 mins)
Remote (video call) case study (60 mins)
In-person case study (60 min) + Culture Add Conversation (15 minutes) + a chance to meet other recent grads over lunch (30-45 minutes)
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for a super smart graduate who is great with numbers and loves problem solving to come and apply your skills in a start up environment and have a big impact on our business and how we do things.\n\n \n\nWhat you'll be doing\n\n - Use your analytical and problem-solving skills to generate key insights from data, and use that insight to drive meaningful change in our strategy\n\n - Using data and modelling to ground assumptions for our NPV model, such as predicting what default rates will be in the future, and using that to inform our lending deicsions\n\n - Using data and analytics to drive decisions about who we should lend to, and how much we should lend to them, and how that changes with the economy and competition changes\n\n - Conducting hypothesis testing, and using your findings to change how we do things in areas such as lending strategy, pricing, and fraud detection\n\n - Presenting your findings to senior leaders in the company, then work with the product/tech team to get them implemented\n\n \n\nWhat we're looking for\n\n - A graduate with a degree\n\n - Someone that loves numbers! You’ll be working with numbers every single day in this role so you’ll be able to demonstrate your ability to work with complex data sets, analyse them and draw insights\n\n - You’ll have a natural curiosity and love to dig into things to understand how they work\n\n - Startup mindset. We’re a fast-growth tech startup so you’ll be super excited to work in an entrepreneurial environment and have a real impact on the business\n\n \n\nInterview Process\n\n - 15-minute online test\n\n - Take Home Task\n\n - Remote (video call) task debrief / mini case study (60 mins)\n\n - Remote (video call) case study (60 mins)\n\n - In-person case study (60 min) + Culture Add Conversation (15 minutes) + a chance to meet other recent grads over lunch (30-45 minutes)\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"12cb77a0-cfca-4af8-a4f3-71d2c12e6743","title":"Talent Acquisition Manager - Operations","department":"Central","team":"UK Talent","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-09-17T20:48:56.300+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/12cb77a0-cfca-4af8-a4f3-71d2c12e6743","applyUrl":"https://jobs.ashbyhq.com/lendable/12cb77a0-cfca-4af8-a4f3-71d2c12e6743/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
The role
We’re looking for a Talent Manager to join our growing team. You’ll have end-to-end ownership of hiring across the Operations function, covering a mix of roles including Complaints, Fraud, Financial Crime and Customer Operations teams as well as Managing a small team of Talent Partners within Operations. Working closely with hiring managers to build strong, consistent pipelines in a high-volume, always-on part of the business.
What you’ll be doing:
You'll own high-volume hiring end-to-end, building repeatable processes that keep pipelines moving fast without sacrificing candidate or hiring manager experience.
You'll thrive as a business partner to leaders, guiding stakeholder conversations and influencing decisions with data, insight, and empathy.
You'll navigate a scaling, fast-paced environment, adapting your process as volume and priorities shift.
You'll take a tech-forward approach to the role, using AI and automation to streamline our hiring processes and continuously raise the bar on how we work.
You think creatively about sourcing, finding untapped channels and talent pools.
You have an analytical and strategic mindset, using historical data to forward-plan pipeline needs.
You're skilled at spotting bottlenecks and re-shaping hiring processes to keep conversion efficiency high at every stage.
What we offer:
Real impact - see your work directly shape the trajectory of our company. Every hire you make here is a game-changer.
Growth - join and learn from driven, smart teammates who push for better, daily.
High agency - you’ll own your projects end-to-end, have a genuine seat at the table, and make meaningful decisions that matter—no red tape, just results.
Low ego - we value humility, transparency, and the willingness to listen. No politics, just mutual respect and shared wins.
Best of both - we’re a financially solid fintech with a start-up mentality. Enjoy the stability and resources alongside the pace, autonomy, and fun of a scrappy challenger brand.
What we’re looking for:
You've line managed a small team of Talent Partners previously whilst also having individual contributor responsibilities.
Previous experience hiring Operations roles or a managing high-volume recruitment.
You have excellent stakeholder management skills, with the ability to build strong relationships and push back, when needed, to drive positive outcomes for the business.
You're data driven, you leverage analytics to improve hiring every day and are comfortable reporting on process and outcomes.
You have excellent written and verbal communication. You tailor your message to the audience, get buy-in and build trust at all levels.
You have experience adopting AI into your every day workflows.
You've worked in fast paced, scale up organisations and are comfortable with flexing to support area's outside of your core remit.
Interview process:
Screening stage- 15 minute online cognitive assessment followed by a 30 minute Talent screen.
Team interview - 45 minute interview with a member of the Talent team.
Take home assignment - 3-5 working day deadline
Final Onsite interview - 45 minute interview to present your take home assignment with the Talent team and a 30 minute Leadership interview with our VP of People / Chief of Staff.
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nThe role\n\nWe’re looking for a Talent Manager to join our growing team. You’ll have end-to-end ownership of hiring across the Operations function, covering a mix of roles including Complaints, Fraud, Financial Crime and Customer Operations teams as well as Managing a small team of Talent Partners within Operations. Working closely with hiring managers to build strong, consistent pipelines in a high-volume, always-on part of the business. \n\nWhat you’ll be doing:\n\n - You'll own high-volume hiring end-to-end, building repeatable processes that keep pipelines moving fast without sacrificing candidate or hiring manager experience.\n\n - You'll thrive as a business partner to leaders, guiding stakeholder conversations and influencing decisions with data, insight, and empathy.\n\n - You'll navigate a scaling, fast-paced environment, adapting your process as volume and priorities shift.\n\n - You'll take a tech-forward approach to the role, using AI and automation to streamline our hiring processes and continuously raise the bar on how we work.\n\n - You think creatively about sourcing, finding untapped channels and talent pools.\n\n - You have an analytical and strategic mindset, using historical data to forward-plan pipeline needs.\n\n - You're skilled at spotting bottlenecks and re-shaping hiring processes to keep conversion efficiency high at every stage.\n\nWhat we offer:\n\n - Real impact - see your work directly shape the trajectory of our company. Every hire you make here is a game-changer.\n\n - Growth - join and learn from driven, smart teammates who push for better, daily.\n\n - High agency - you’ll own your projects end-to-end, have a genuine seat at the table, and make meaningful decisions that matter—no red tape, just results.\n\n - Low ego - we value humility, transparency, and the willingness to listen. No politics, just mutual respect and shared wins.\n\n - Best of both - we’re a financially solid fintech with a start-up mentality. Enjoy the stability and resources alongside the pace, autonomy, and fun of a scrappy challenger brand.\n\nWhat we’re looking for:\n\n - You've line managed a small team of Talent Partners previously whilst also having individual contributor responsibilities. \n\n - Previous experience hiring Operations roles or a managing high-volume recruitment.\n\n - You have excellent stakeholder management skills, with the ability to build strong relationships and push back, when needed, to drive positive outcomes for the business.\n\n - You're data driven, you leverage analytics to improve hiring every day and are comfortable reporting on process and outcomes.\n\n - You have excellent written and verbal communication. You tailor your message to the audience, get buy-in and build trust at all levels.\n\n - You have experience adopting AI into your every day workflows. \n\n - You've worked in fast paced, scale up organisations and are comfortable with flexing to support area's outside of your core remit. \n\nInterview process:\n\n - Screening stage- 15 minute online cognitive assessment followed by a 30 minute Talent screen. \n\n - Team interview - 45 minute interview with a member of the Talent team. \n\n - Take home assignment - 3-5 working day deadline\n\n - Final Onsite interview - 45 minute interview to present your take home assignment with the Talent team and a 30 minute Leadership interview with our VP of People / Chief of Staff. \n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"1b771c08-449e-412f-90c7-040e950c0ddf","title":"Data Platform Engineer","department":"Engineering & Product","team":"Data Platform","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-09-04T14:09:48.692+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/1b771c08-449e-412f-90c7-040e950c0ddf","applyUrl":"https://jobs.ashbyhq.com/lendable/1b771c08-449e-412f-90c7-040e950c0ddf/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
As a Data Platform Engineer, you'll work alongside senior team members to tackle complex challenges, while taking ownership of your own areas of the problem, in a fast-paced environment where no two days look the same. The role is fundamentally about problem solving: understanding business challenges, breaking them down, and delivering pragmatic, scalable solutions.
You’ll work closely with product, analytics, and engineering teams, operating with a high degree of autonomy. That means proactively gathering context, aligning stakeholders, and ensuring work lands effectively.
Data Platform sits at the centre of the business, with a real opportunity to shape how teams interact with data. The focus is on enabling fast, iterative analytics, moving from idea to insight quickly, while maintaining strong foundations around reliability, cost, and security.
You’ll work across a broad set of technologies as we evolve the platform. Experience is helpful, but not essential:
Languages: Python, SQL, Terragrunt, JavaScript
Cloud: AWS (primary), some GCP
Warehouse & Storage: Snowflake, S3/Parquet
Data & ETL: dbt, Fivetran
Platform & Infra: Kubernetes, Kafka, RabbitMQ, Argo, GitHub Actions, HashiCorp Vault
Observability: Datadog, Grafana
Dashboarding: Preset
Other: Claude
Strong fundamentals and the ability to apply them pragmatically:
Solid programming ability (Python or similar)
Strong experience with Snowflake (or similar warehouses)
Good understanding of software engineering patterns and architectures
Experience building data-intensive systems
Cloud experience (AWS preferred)
Infrastructure as code (Terraform ideally)
CI/CD best practices
Familiarity with modern data architectures (Lambda/Kappa)
Just as importantly, how you work:
A self-starter who takes ownership and drives work forward
Strong problem solver who focuses on understanding before building
Good judgement on build vs buy decisions
Comfortable working in ambiguity and shaping direction
Clear communicator across technical and non-technical audiences
Able to manage multiple streams of work without losing momentum
Pragmatic, balancing speed with scalability and reliability
Actively looks to improve ways of working, including leveraging AI tooling
Initial call with Talent team
Hiring manager call
Technical interview
Final interview with VP of Platform
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\n\nABOUT THE ROLE\n\nAs a Data Platform Engineer, you'll work alongside senior team members to tackle complex challenges, while taking ownership of your own areas of the problem, in a fast-paced environment where no two days look the same. The role is fundamentally about problem solving: understanding business challenges, breaking them down, and delivering pragmatic, scalable solutions.\n\nYou’ll work closely with product, analytics, and engineering teams, operating with a high degree of autonomy. That means proactively gathering context, aligning stakeholders, and ensuring work lands effectively.\n\nData Platform sits at the centre of the business, with a real opportunity to shape how teams interact with data. The focus is on enabling fast, iterative analytics, moving from idea to insight quickly, while maintaining strong foundations around reliability, cost, and security.\n\n\n\n\nOUR MODERN TECH STACK\n\nYou’ll work across a broad set of technologies as we evolve the platform. Experience is helpful, but not essential:\n\n - Languages: Python, SQL, Terragrunt, JavaScript\n\n - Cloud: AWS (primary), some GCP\n\n - Warehouse & Storage: Snowflake, S3/Parquet\n\n - Data & ETL: dbt, Fivetran\n\n - Platform & Infra: Kubernetes, Kafka, RabbitMQ, Argo, GitHub Actions, HashiCorp Vault\n\n - Observability: Datadog, Grafana\n\n - Dashboarding: Preset\n\n - Other: Claude\n\n\n\n\nWHAT WE’RE LOOKING FOR\n\nStrong fundamentals and the ability to apply them pragmatically:\n\n - Solid programming ability (Python or similar)\n\n - Strong experience with Snowflake (or similar warehouses)\n\n - Good understanding of software engineering patterns and architectures\n\n - Experience building data-intensive systems\n\n - Cloud experience (AWS preferred)\n\n - Infrastructure as code (Terraform ideally)\n\n - CI/CD best practices\n\n - Familiarity with modern data architectures (Lambda/Kappa)\n\nJust as importantly, how you work:\n\n - A self-starter who takes ownership and drives work forward\n\n - Strong problem solver who focuses on understanding before building\n\n - Good judgement on build vs buy decisions\n\n - Comfortable working in ambiguity and shaping direction\n\n - Clear communicator across technical and non-technical audiences\n\n - Able to manage multiple streams of work without losing momentum\n\n - Pragmatic, balancing speed with scalability and reliability\n\n - Actively looks to improve ways of working, including leveraging AI tooling\n\n\n\n\nINTERVIEW PROCESS\n\n - Initial call with Talent team\n\n - Hiring manager call\n\n - Technical interview \n\n - Final interview with VP of Platform\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"9456eab2-b8e6-4a33-823c-b87c553fabe4","title":"Senior Full Stack Engineer","department":"Engineering & Product","team":"Ops Engineering","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-09-04T14:46:29.147+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/9456eab2-b8e6-4a33-823c-b87c553fabe4","applyUrl":"https://jobs.ashbyhq.com/lendable/9456eab2-b8e6-4a33-823c-b87c553fabe4/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
We’re looking for a full-stack Python engineer to join our Central Operations team.
Central Ops sits across our core products (Cards, Loans and Motor), focusing on shared operational challenges and opportunities. We build a mix of internally facing web applications and robust automations to help our Operations teams deliver great outcomes for customers, efficiently and at scale.
It’s a broad space: Operations makes up roughly half of our employee headcount and covers everything from day-to-day customer support up to complex areas like Fraud and Fincrime prevention. As our customer base grows rapidly, our role is to help ops keep pace without relying solely on headcount growth. We make intelligent, pragmatic use of AI where it adds real value, working closely with Product, Data Science and Analytics to deploy solutions that genuinely support our ops agents.
You’ll have real ownership from an engineering perspective, shipping features that are used daily by Ops teams. It’s an evolving space at Lendable, and what you build will help shape both our tools and our technical direction.
Some examples of things we’ve built recently:
Rebuilt our Ops QA admin system from the ground up, replacing an off-the-shelf tool with something tailored to our needs
Deployed a pipeline to summarise customer calls into concise notes using LLMs, automatically surfaced in ops admin panels — removing the need for manual note-writing
More than doubled the number of complaints processed by agents through a combination of targeted AI automation and improved UX
We’d consider the following essential to the role:
You have 8+ years of professional experience as a software engineer
Solid experience with Python in a web application context. You have some experience with web frameworks like FastAPI, Django or Flask. We use FastAPI.
Experience with Javascript/Typescript and a modern JS framework such as React, Angular or Vue.js. We generally use React & NextJS. You can build a frontend that's good enough for internal tooling
Strong engineering principles & practices: design patterns, testing, clean code and a good reviewer
Previous experience working in a product-focused team
A keen desire to want to learn and input into a highly collaborative team
You use AI tools like Copilot, Cursor, Claude or others in your day-to-day coding
The following are also a plus, but by no means essential. If you don’t meet all of these, please apply anyway!
Exposure to Domain Driven Design, Message-Driven Systems and Event Sourcing
Experience with cloud infrastructure, particularly AWS
SQL, and finding your way around data schemas
Shipping containerised software with Argo, Kubernetes, Docker and Terraform
Interview process
A 30 minute introductory call
Take Home Task
Technical Interview
Cultural/behavioural interview
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nWe’re looking for a full-stack Python engineer to join our Central Operations team.\n\nCentral Ops sits across our core products (Cards, Loans and Motor), focusing on shared operational challenges and opportunities. We build a mix of internally facing web applications and robust automations to help our Operations teams deliver great outcomes for customers, efficiently and at scale.\n\nIt’s a broad space: Operations makes up roughly half of our employee headcount and covers everything from day-to-day customer support up to complex areas like Fraud and Fincrime prevention. As our customer base grows rapidly, our role is to help ops keep pace without relying solely on headcount growth. We make intelligent, pragmatic use of AI where it adds real value, working closely with Product, Data Science and Analytics to deploy solutions that genuinely support our ops agents.\n\nYou’ll have real ownership from an engineering perspective, shipping features that are used daily by Ops teams. It’s an evolving space at Lendable, and what you build will help shape both our tools and our technical direction.\n\nSome examples of things we’ve built recently:\n\n - Rebuilt our Ops QA admin system from the ground up, replacing an off-the-shelf tool with something tailored to our needs\n\n - Deployed a pipeline to summarise customer calls into concise notes using LLMs, automatically surfaced in ops admin panels — removing the need for manual note-writing\n\n - More than doubled the number of complaints processed by agents through a combination of targeted AI automation and improved UX\n\n\n\n\nWHAT WE’RE LOOKING FOR\n\nWe’d consider the following essential to the role:\n\n - You have 8+ years of professional experience as a software engineer\n\n - Solid experience with Python in a web application context. You have some experience with web frameworks like FastAPI, Django or Flask. We use FastAPI.\n\n - Experience with Javascript/Typescript and a modern JS framework such as React, Angular or Vue.js. We generally use React & NextJS. You can build a frontend that's good enough for internal tooling\n\n - Strong engineering principles & practices: design patterns, testing, clean code and a good reviewer\n\n - Previous experience working in a product-focused team\n\n - A keen desire to want to learn and input into a highly collaborative team\n\n - You use AI tools like Copilot, Cursor, Claude or others in your day-to-day coding\n\n\n\nThe following are also a plus, but by no means essential. If you don’t meet all of these, please apply anyway!\n\n - Exposure to Domain Driven Design, Message-Driven Systems and Event Sourcing\n\n - Experience with cloud infrastructure, particularly AWS\n\n - SQL, and finding your way around data schemas\n\n - Shipping containerised software with Argo, Kubernetes, Docker and Terraform\n\n\n\n\n\nInterview process\n\n - A 30 minute introductory call\n\n - Take Home Task\n\n - Technical Interview \n\n - Cultural/behavioural interview\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"0d070c3d-b06f-47d7-a703-0a0ba8054d82","title":"Senior Python Engineer (Full Stack)","department":"Engineering & Product","team":"Ops Engineering","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-09-04T15:00:38.706+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/0d070c3d-b06f-47d7-a703-0a0ba8054d82","applyUrl":"https://jobs.ashbyhq.com/lendable/0d070c3d-b06f-47d7-a703-0a0ba8054d82/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
We’re looking for a full-stack Python engineer to join our Central Operations team.
Central Ops sits across our core products (Cards, Loans and Motor), focusing on shared operational challenges and opportunities. We build a mix of internally facing web applications and robust automations to help our Operations teams deliver great outcomes for customers, efficiently and at scale.
It’s a broad space: Operations makes up roughly half of our employee headcount and covers everything from day-to-day customer support up to complex areas like Fraud and Fincrime prevention. As our customer base grows rapidly, our role is to help ops keep pace without relying solely on headcount growth. We make intelligent, pragmatic use of AI where it adds real value, working closely with Product, Data Science and Analytics to deploy solutions that genuinely support our ops agents.
You’ll have real ownership from an engineering perspective, shipping features that are used daily by Ops teams. It’s an evolving space at Lendable, and what you build will help shape both our tools and our technical direction.
Some examples of things we’ve built recently:
Rebuilt our Ops QA admin system from the ground up, replacing an off-the-shelf tool with something tailored to our needs
Deployed a pipeline to summarise customer calls into concise notes using LLMs, automatically surfaced in ops admin panels — removing the need for manual note-writing
More than doubled the number of complaints processed by agents through a combination of targeted AI automation and improved UX
We’d consider the following essential to the role:
You have 8+ years of professional experience as a software engineer
Solid experience with Python in a web application context. You have some experience with web frameworks like FastAPI, Django or Flask. We use FastAPI.
Experience with Javascript/Typescript and a modern JS framework such as React, Angular or Vue.js. We generally use React & NextJS. You can build a frontend that's good enough for internal tooling
Strong engineering principles & practices: design patterns, testing, clean code and a good reviewer
Previous experience working in a product-focused team
A keen desire to want to learn and input into a highly collaborative team
You use AI tools like Copilot, Cursor, Claude or others in your day-to-day coding
The following are also a plus, but by no means essential. If you don’t meet all of these, please apply anyway!
Exposure to Domain Driven Design, Message-Driven Systems and Event Sourcing
Experience with cloud infrastructure, particularly AWS
SQL, and finding your way around data schemas
Shipping containerised software with Argo, Kubernetes, Docker and Terraform
Interview process
A 30 minute introductory call
Take Home Task
Technical Interview
Cultural/behavioural interview
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nWe’re looking for a full-stack Python engineer to join our Central Operations team.\n\nCentral Ops sits across our core products (Cards, Loans and Motor), focusing on shared operational challenges and opportunities. We build a mix of internally facing web applications and robust automations to help our Operations teams deliver great outcomes for customers, efficiently and at scale.\n\nIt’s a broad space: Operations makes up roughly half of our employee headcount and covers everything from day-to-day customer support up to complex areas like Fraud and Fincrime prevention. As our customer base grows rapidly, our role is to help ops keep pace without relying solely on headcount growth. We make intelligent, pragmatic use of AI where it adds real value, working closely with Product, Data Science and Analytics to deploy solutions that genuinely support our ops agents.\n\nYou’ll have real ownership from an engineering perspective, shipping features that are used daily by Ops teams. It’s an evolving space at Lendable, and what you build will help shape both our tools and our technical direction.\n\nSome examples of things we’ve built recently:\n\n - Rebuilt our Ops QA admin system from the ground up, replacing an off-the-shelf tool with something tailored to our needs\n\n - Deployed a pipeline to summarise customer calls into concise notes using LLMs, automatically surfaced in ops admin panels — removing the need for manual note-writing\n\n - More than doubled the number of complaints processed by agents through a combination of targeted AI automation and improved UX\n\n \n\n\nWHAT WE’RE LOOKING FOR\n\nWe’d consider the following essential to the role:\n\n - You have 8+ years of professional experience as a software engineer\n\n - Solid experience with Python in a web application context. You have some experience with web frameworks like FastAPI, Django or Flask. We use FastAPI.\n\n - Experience with Javascript/Typescript and a modern JS framework such as React, Angular or Vue.js. We generally use React & NextJS. You can build a frontend that's good enough for internal tooling\n\n - Strong engineering principles & practices: design patterns, testing, clean code and a good reviewer\n\n - Previous experience working in a product-focused team\n\n - A keen desire to want to learn and input into a highly collaborative team\n\n - You use AI tools like Copilot, Cursor, Claude or others in your day-to-day coding\n\n \n\nThe following are also a plus, but by no means essential. If you don’t meet all of these, please apply anyway!\n\n - Exposure to Domain Driven Design, Message-Driven Systems and Event Sourcing\n\n - Experience with cloud infrastructure, particularly AWS\n\n - SQL, and finding your way around data schemas\n\n - Shipping containerised software with Argo, Kubernetes, Docker and Terraform\n\n\n\nInterview process\n\n - A 30 minute introductory call\n\n - Take Home Task\n\n - Technical Interview \n\n - Cultural/behavioural interview\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"a89f244b-b8de-4dbd-9d58-0dcc8e80aa2f","title":"AI Engineer ","department":"Growth & Analytics","team":"UK Operations Analytics","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-09-14T14:12:26.547+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/a89f244b-b8de-4dbd-9d58-0dcc8e80aa2f","applyUrl":"https://jobs.ashbyhq.com/lendable/a89f244b-b8de-4dbd-9d58-0dcc8e80aa2f/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
This role combines applied AI engineering, process design and hands-on Python development. You will work on loosely defined problems, test ideas quickly and turn the strongest ones into reliable services.
In under a year, we built a chatbot across Loans, Credit Cards and Motor Finance that now handles more than 1 million customer chats a year at around a 70% resolution rate. It completes complex account actions autonomously, end to end, and we hold it to the same standard as our best operations agents.
We have also built AI document parsers that process around 500,000 documents a year, and are trialling voice AI on our phone lines. You will help take these systems further and find the next high-impact processes to automate.
Improve the chatbot's quality and expand the account actions it can complete autonomously.
Expand our in-house document extraction pipelines to make parsing faster and more accurate.
Design LLM-driven workflows that simplify case management.
Find new opportunities to replace manual work with effective AI systems.
Own solutions from discovery and prototyping through deployment, evaluation and monitoring.
Strong engineering skills and experience building production systems.
Hands-on experience using LLMs in real workflows.
Experience designing and improving prompts, retrieval pipelines, agent workflows and evaluations.
An understanding of business processes and good judgement about where AI can simplify or automate them.
The ability to structure ambiguous problems, test hypotheses and make progress with partial information.
Clear communication and the ability to explain trade-offs and influence stakeholders.
Work with LLMs, retrieval systems, agents and automation pipelines every day.
Join a small, autonomous team with meaningful ownership and decision-making power.
Introductory call
Take-home exercise
Take home debrief
Case study
Onsite final interview
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nThis role combines applied AI engineering, process design and hands-on Python development. You will work on loosely defined problems, test ideas quickly and turn the strongest ones into reliable services.\n\nIn under a year, we built a chatbot across Loans, Credit Cards and Motor Finance that now handles more than 1 million customer chats a year at around a 70% resolution rate. It completes complex account actions autonomously, end to end, and we hold it to the same standard as our best operations agents.\n\nWe have also built AI document parsers that process around 500,000 documents a year, and are trialling voice AI on our phone lines. You will help take these systems further and find the next high-impact processes to automate.\n\n\n\n\nWHAT YOU WILL DO\n\n - Improve the chatbot's quality and expand the account actions it can complete autonomously.\n\n - Expand our in-house document extraction pipelines to make parsing faster and more accurate.\n\n - Design LLM-driven workflows that simplify case management.\n\n - Find new opportunities to replace manual work with effective AI systems.\n\n - Own solutions from discovery and prototyping through deployment, evaluation and monitoring.\n \n \n\n\nWHAT WE ARE LOOKING FOR\n\n - Strong engineering skills and experience building production systems.\n\n - Hands-on experience using LLMs in real workflows.\n\n - Experience designing and improving prompts, retrieval pipelines, agent workflows and evaluations.\n\n - An understanding of business processes and good judgement about where AI can simplify or automate them.\n\n - The ability to structure ambiguous problems, test hypotheses and make progress with partial information.\n\n - Clear communication and the ability to explain trade-offs and influence stakeholders.\n \n \n\n\nWHY JOIN US\n\n - Work with LLMs, retrieval systems, agents and automation pipelines every day.\n\n - Join a small, autonomous team with meaningful ownership and decision-making power.\n \n \n\n\nINTERVIEW PROCESS\n\n 1. Introductory call\n\n 2. Take-home exercise\n\n 3. Take home debrief\n\n 4. Case study \n\n 5. Onsite final interview\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"ca1c4c3c-bdd7-4938-88ef-9e9a8add238e","title":"Analyst","department":"Growth & Analytics","team":"Loans UK Commercial","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-10-29T11:11:14.753+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/ca1c4c3c-bdd7-4938-88ef-9e9a8add238e","applyUrl":"https://jobs.ashbyhq.com/lendable/ca1c4c3c-bdd7-4938-88ef-9e9a8add238e/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
About the team
Lendable is the UK market leader in real rate risk-based pricing, offering consumers transparency and product assurance at the point of application. Data Science and Analytics sits at the heart of this, developing the credit risk models and strategies to underwrite loan and credit card products.
Our team is primarily focused on the pricing domain but we also work on other areas including product and credit. We implement a range of machine learning techniques and analytical tools to continually improve our product offering.
About the role
You will be working in the UK Loans team at Lendable and will work on projects related to pricing, funnel and credit optimisation in collaboration with the credit and product teams.
Join us if you want to
Work in a small, high-impact team where you will be mentored to solve complex analytical problems, eventually taking ownership of your own models
Be resourceful to solve problems and find smarter solutions than the status quo
Work closely with other members of the team that will support developing your technical expertise and domain knowledge
Our team's objectives
The pricing team owns the loans funnel analytics and pricing strategy
We work across the business in a multidisciplinary capacity to identify issues, translate business problems into data questions, analyse and propose solutions
How you'll impact those objectives
Learn the domain of products that Lendable serves, understanding the data that informs strategy and modelling is essential to being able to successfully contribute value
Research and propose improvements to our existing pricing strategies and modelling methodology
Work closely with the credit team to align pricing decisions with credit risk and underwriting strategy
Clearly communicate results to stakeholders through verbal and written communication
Share ideas with the wider team, learn from and contribute to the body of knowledge
Key Skills
Experience using Python (pandas, numpy, scikit-learn) and SQL
Theoretical understanding of core ML techniques and statistical principles
Strong numerical and analytical skills, comfortable working with large datasets
Confident communicator and contributes effectively within a team environment
Self-driven and willing to take ownership of specific tasks and analyses
1-2 years' experience in a technical, analytical or data-focused role
Nice to Have
Exposure to credit risk or financial datasets
Interest in Data Engineering
Prior experience with financial or pricing modelling
The interview process
A phone call with one of the team
Video Call case study (Remote)
Onsite Interview
Culture Interview
Meet the team you'll work with daily
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nAbout the team\n\nLendable is the UK market leader in real rate risk-based pricing, offering consumers transparency and product assurance at the point of application. Data Science and Analytics sits at the heart of this, developing the credit risk models and strategies to underwrite loan and credit card products.\n\nOur team is primarily focused on the pricing domain but we also work on other areas including product and credit. We implement a range of machine learning techniques and analytical tools to continually improve our product offering.\n\nAbout the role\n\nYou will be working in the UK Loans team at Lendable and will work on projects related to pricing, funnel and credit optimisation in collaboration with the credit and product teams.\n\nJoin us if you want to\n\n - Work in a small, high-impact team where you will be mentored to solve complex analytical problems, eventually taking ownership of your own models\n\n - Be resourceful to solve problems and find smarter solutions than the status quo\n\n - Work closely with other members of the team that will support developing your technical expertise and domain knowledge\n\nOur team's objectives\n\n - The pricing team owns the loans funnel analytics and pricing strategy\n\n - We work across the business in a multidisciplinary capacity to identify issues, translate business problems into data questions, analyse and propose solutions\n\nHow you'll impact those objectives\n\n - Learn the domain of products that Lendable serves, understanding the data that informs strategy and modelling is essential to being able to successfully contribute value\n\n - Research and propose improvements to our existing pricing strategies and modelling methodology\n\n - Work closely with the credit team to align pricing decisions with credit risk and underwriting strategy\n\n - Clearly communicate results to stakeholders through verbal and written communication\n\n - Share ideas with the wider team, learn from and contribute to the body of knowledge\n\nKey Skills\n\n - Experience using Python (pandas, numpy, scikit-learn) and SQL\n\n - Theoretical understanding of core ML techniques and statistical principles\n\n - Strong numerical and analytical skills, comfortable working with large datasets\n\n - Confident communicator and contributes effectively within a team environment\n\n - Self-driven and willing to take ownership of specific tasks and analyses\n\n - 1-2 years' experience in a technical, analytical or data-focused role\n\nNice to Have\n\n - Exposure to credit risk or financial datasets\n\n - Interest in Data Engineering\n\n - Prior experience with financial or pricing modelling\n\nThe interview process\n\n - A phone call with one of the team\n\n - Video Call case study (Remote)\n\n - Onsite Interview\n \n - Culture Interview\n \n - Meet the team you'll work with daily\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"18168f59-1ebe-497d-a4ac-5cffa51911df","title":"Product Manager (US Cards)","department":"Engineering & Product","team":"Cards US Product","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-10-02T16:00:14.136+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/18168f59-1ebe-497d-a4ac-5cffa51911df","applyUrl":"https://jobs.ashbyhq.com/lendable/18168f59-1ebe-497d-a4ac-5cffa51911df/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
In six years, Lendable has built a profitable, market-leading credit card in the UK. In 2023, we brought that playbook to the US and set an even higher bar. This year the US credit card business scaled rapidly: our run rate grew more than 20x in the last six months.
A lot of the work of getting customers through the door is in place. The next stage is about what happens once they’re in: helping them pay on time, giving more credit to the ones who earn it, getting people back on track when they fall behind, and ensuring an intuitive user experience across channels.
If you're excited by fintech, lending and scaling products in a fast-moving environment, this role offers real ownership, impact and room to grow.
We're hiring a Product Manager to join the product team, and will cover post booking areas including payments, collections, credit limit increases, spend, and the mobile app.
No two weeks look the same. One week you might be sizing an opportunity, the next week sitting with the ops team to understand why customers are calling, or putting a rough version of an idea in front of real customers before anyone builds the proper one. We care more about how quickly we learn than how polished the first attempt looks.
Running experiments across the customer lifecycle, such as how and when we remind people to pay, what gets them to set up autopay, and how we gamify engagement
Working with credit risk and data science on how to apply models to new use cases and opportunities
Finding cheap, fast ways to test an idea (a manual process, an email, a script) with AI before committing engineering time to it
Gathering customer research to get truthful and unbiased reads
Building tools and automations with AI that save time for you, the ops team and the wider business
Doing whatever it takes to get something live, including the unglamorous parts like unblocking developers, socializing with legal and compliance, or writing the guide for the ops team
Don’t worry if you don’t meet all these criteria. We'd love to talk to any great candidate that is excited, inquisitive, and a go-getter.
1-4 years in product, strategy, analytics, consulting or operations, with some time spent working closely to product or execution teams to deliver value
You ask a lot of questions and you're not satisfied until you understand why something is happening
You enjoy forming a hypothesis and finding the quickest way to test it, even if the first version is rough
You're comfortable with data: you can write SQL or Python and answer your own questions
You're already using AI tools like Claude Code, Cursor or Codex in your work or side projects, and you want to see how far they go
You're happy to pick up the small jobs, understanding that as a lean product team no job is too unworthy of our attention
You like days that look different from each other
Bonus: experience in lending, payments, fintech or a fast-growing startup
Keep in mind: you will not be a fit for this role if you're looking for a well-defined backlog to manage, or you'd rather wait until a problem is fully specified before starting on it. Much of what we work on starts as a loose question with multiple options possible.
We want to build the most AI-forward financial services company in the world. PMs here make their own dashboards to answer questions that used to need an analyst, build their own agents and workflows to take care of repetitive work, and ship straightforward changes to production themselves. You don't need to be an expert on day one, but we'll expect you to keep pushing what one person can do.
You'll report to the Senior Product Manager for Customer Management, and work most closely with:
A developer and design team split across London and Europe, covering frontend and backend
A data science team building models specific to the US business
A credit risk team
A growth team
An operations team
The team spans our London office, remote engineers in Europe, and our office in Arlington, Virginia, near DC, which you'll visit.
No one here is limited to their lane. If you want to pick up credit analysis, prototype a feature or fix something in ops, you will be supported.
Work from home Mondays and Fridays, and be in the office Tuesday to Thursday, with lunches prepared by our top-tier in-house chefs
Top-tier private health insurance
Offsites for the US Cards product and engineering team, and an annual whole-company trip abroad (previously Turkey and France)
We respect your time and move quickly:
Intro call (remote) - 30 minutes with the hiring manager
Take-home exercise (remote) - a practical product challenge in your own time, followed by a video debrief with two members of the product team
Final round (in our London office) - typically with the CPO and US Cards MD, Engineering Manager, Head of Product and hiring manager
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nIn six years, Lendable has built a profitable, market-leading credit card in the UK. In 2023, we brought that playbook to the US and set an even higher bar. This year the US credit card business scaled rapidly: our run rate grew more than 20x in the last six months.\n\nA lot of the work of getting customers through the door is in place. The next stage is about what happens once they’re in: helping them pay on time, giving more credit to the ones who earn it, getting people back on track when they fall behind, and ensuring an intuitive user experience across channels.\n\nIf you're excited by fintech, lending and scaling products in a fast-moving environment, this role offers real ownership, impact and room to grow.\n\n\n\n\nABOUT THE ROLE\n\nWe're hiring a Product Manager to join the product team, and will cover post booking areas including payments, collections, credit limit increases, spend, and the mobile app.\n\nNo two weeks look the same. One week you might be sizing an opportunity, the next week sitting with the ops team to understand why customers are calling, or putting a rough version of an idea in front of real customers before anyone builds the proper one. We care more about how quickly we learn than how polished the first attempt looks.\n\n\n\n\nWHAT YOU'LL WORK ON\n\n - Running experiments across the customer lifecycle, such as how and when we remind people to pay, what gets them to set up autopay, and how we gamify engagement\n\n - Working with credit risk and data science on how to apply models to new use cases and opportunities\n\n - Finding cheap, fast ways to test an idea (a manual process, an email, a script) with AI before committing engineering time to it\n\n - Gathering customer research to get truthful and unbiased reads\n\n - Building tools and automations with AI that save time for you, the ops team and the wider business\n\n - Doing whatever it takes to get something live, including the unglamorous parts like unblocking developers, socializing with legal and compliance, or writing the guide for the ops team\n \n \n\n\nWHAT WE'RE LOOKING FOR\n\nDon’t worry if you don’t meet all these criteria. We'd love to talk to any great candidate that is excited, inquisitive, and a go-getter.\n\n - 1-4 years in product, strategy, analytics, consulting or operations, with some time spent working closely to product or execution teams to deliver value\n\n - You ask a lot of questions and you're not satisfied until you understand why something is happening\n\n - You enjoy forming a hypothesis and finding the quickest way to test it, even if the first version is rough\n\n - You're comfortable with data: you can write SQL or Python and answer your own questions\n\n - You're already using AI tools like Claude Code, Cursor or Codex in your work or side projects, and you want to see how far they go\n\n - You're happy to pick up the small jobs, understanding that as a lean product team no job is too unworthy of our attention\n\n - You like days that look different from each other\n\n - Bonus: experience in lending, payments, fintech or a fast-growing startup\n\nKeep in mind: you will not be a fit for this role if you're looking for a well-defined backlog to manage, or you'd rather wait until a problem is fully specified before starting on it. Much of what we work on starts as a loose question with multiple options possible.\n\n\n\n\nAI AT LENDABLE\n\nWe want to build the most AI-forward financial services company in the world. PMs here make their own dashboards to answer questions that used to need an analyst, build their own agents and workflows to take care of repetitive work, and ship straightforward changes to production themselves. You don't need to be an expert on day one, but we'll expect you to keep pushing what one person can do.\n\n\n\n\nYOUR TEAM\n\nYou'll report to the Senior Product Manager for Customer Management, and work most closely with:\n\n - A developer and design team split across London and Europe, covering frontend and backend\n\n - A data science team building models specific to the US business\n\n - A credit risk team\n\n - A growth team\n\n - An operations team\n\nThe team spans our London office, remote engineers in Europe, and our office in Arlington, Virginia, near DC, which you'll visit.\n\n\n\n\n\n\n\nLIFE AT LENDABLE\n\n - No one here is limited to their lane. If you want to pick up credit analysis, prototype a feature or fix something in ops, you will be supported.\n\n - Work from home Mondays and Fridays, and be in the office Tuesday to Thursday, with lunches prepared by our top-tier in-house chefs\n\n - Top-tier private health insurance\n\n - Offsites for the US Cards product and engineering team, and an annual whole-company trip abroad (previously Turkey and France)\n \n \n\n\nINTERVIEW PROCESS\n\nWe respect your time and move quickly:\n\n 1. Intro call (remote) - 30 minutes with the hiring manager\n\n 2. Take-home exercise (remote) - a practical product challenge in your own time, followed by a video debrief with two members of the product team\n\n 3. Final round (in our London office) - typically with the CPO and US Cards MD, Engineering Manager, Head of Product and hiring manager\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"4479f8fd-0910-48f5-9525-62e55bef2edc","title":"Junior Data Engineer","department":"Engineering & Product","team":"Data Platform","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-09-15T08:27:41.586+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/4479f8fd-0910-48f5-9525-62e55bef2edc","applyUrl":"https://jobs.ashbyhq.com/lendable/4479f8fd-0910-48f5-9525-62e55bef2edc/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
As a Junior Data Platform Engineer, you'll work alongside senior team members to tackle complex challenges, while taking ownership of your own areas of the problem, in a fast-paced environment where no two days look the same. The role is fundamentally about problem solving: understanding business challenges, breaking them down, and delivering pragmatic, scalable solutions.
You’ll work closely with product, analytics, and engineering teams, operating with a high degree of autonomy. That means proactively gathering context, aligning stakeholders, and ensuring work lands effectively.
Data Platform sits at the centre of the business, with a real opportunity to shape how teams interact with data. The focus is on enabling fast, iterative analytics, moving from idea to insight quickly, while maintaining strong foundations around reliability, cost, and security.
You’ll work across a broad set of technologies as we evolve the platform. Experience is helpful, but not essential:
Languages: Python, SQL, Terragrunt, JavaScript
Cloud: AWS (primary), some GCP
Warehouse & Storage: Snowflake, S3/Parquet
Data & ETL: dbt, Fivetran
Platform & Infra: Kubernetes, Kafka, RabbitMQ, Argo, GitHub Actions, HashiCorp Vault
Observability: Datadog, Grafana
Dashboarding: Preset
Other: Claude
Strong fundamentals and the ability to apply them pragmatically:
Solid programming ability (Python or similar)
Strong experience with Snowflake (or similar warehouses)
Good understanding of software engineering patterns and architectures
Experience building data-intensive systems
Cloud experience (AWS preferred)
Infrastructure as code (Terraform ideally)
CI/CD best practices
Familiarity with modern data architectures (Lambda/Kappa)
Just as importantly, how you work:
A self-starter who takes ownership and drives work forward
Strong problem solver who focuses on understanding before building
Good judgement on build vs buy decisions
Comfortable working in ambiguity and shaping direction
Clear communicator across technical and non-technical audiences
Able to manage multiple streams of work without losing momentum
Pragmatic, balancing speed with scalability and reliability
Actively looks to improve ways of working, including leveraging AI tooling
Initial call with Talent team
Hiring manager call
Technical interview
Final interview with VP of Platform
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\n\nABOUT THE ROLE\n\nAs a Junior Data Platform Engineer, you'll work alongside senior team members to tackle complex challenges, while taking ownership of your own areas of the problem, in a fast-paced environment where no two days look the same. The role is fundamentally about problem solving: understanding business challenges, breaking them down, and delivering pragmatic, scalable solutions.\n\nYou’ll work closely with product, analytics, and engineering teams, operating with a high degree of autonomy. That means proactively gathering context, aligning stakeholders, and ensuring work lands effectively.\n\nData Platform sits at the centre of the business, with a real opportunity to shape how teams interact with data. The focus is on enabling fast, iterative analytics, moving from idea to insight quickly, while maintaining strong foundations around reliability, cost, and security.\n\n\n\n\nOUR MODERN TECH STACK\n\nYou’ll work across a broad set of technologies as we evolve the platform. Experience is helpful, but not essential:\n\n - Languages: Python, SQL, Terragrunt, JavaScript\n\n - Cloud: AWS (primary), some GCP\n\n - Warehouse & Storage: Snowflake, S3/Parquet\n\n - Data & ETL: dbt, Fivetran\n\n - Platform & Infra: Kubernetes, Kafka, RabbitMQ, Argo, GitHub Actions, HashiCorp Vault\n\n - Observability: Datadog, Grafana\n\n - Dashboarding: Preset\n\n - Other: Claude\n\n\n\n\nWHAT WE’RE LOOKING FOR\n\nStrong fundamentals and the ability to apply them pragmatically:\n\n - Solid programming ability (Python or similar)\n\n - Strong experience with Snowflake (or similar warehouses)\n\n - Good understanding of software engineering patterns and architectures\n\n - Experience building data-intensive systems\n\n - Cloud experience (AWS preferred)\n\n - Infrastructure as code (Terraform ideally)\n\n - CI/CD best practices\n\n - Familiarity with modern data architectures (Lambda/Kappa)\n\nJust as importantly, how you work:\n\n - A self-starter who takes ownership and drives work forward\n\n - Strong problem solver who focuses on understanding before building\n\n - Good judgement on build vs buy decisions\n\n - Comfortable working in ambiguity and shaping direction\n\n - Clear communicator across technical and non-technical audiences\n\n - Able to manage multiple streams of work without losing momentum\n\n - Pragmatic, balancing speed with scalability and reliability\n\n - Actively looks to improve ways of working, including leveraging AI tooling\n\n\n\n\nINTERVIEW PROCESS\n\n - Initial call with Talent team\n\n - Hiring manager call\n\n - Technical interview \n\n - Final interview with VP of Platform\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"099008c8-347e-4475-ad62-c42fcdcabb86","title":"Head of Compliance Monitoring","department":"Central","team":"UK Compliance","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-09-15T11:13:07.435+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/099008c8-347e-4475-ad62-c42fcdcabb86","applyUrl":"https://jobs.ashbyhq.com/lendable/099008c8-347e-4475-ad62-c42fcdcabb86/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
About the role
As Head of Compliance Monitoring, you'll own Lendable's risk-based compliance monitoring programme and lead the team that delivers it. You'll provide independent second line assurance that the business meets its legal and regulatory obligations, and evidence the outcomes customers actually receive rather than the processes behind them.
You'll report to the Head of Compliance (SMF 16, Compliance Oversight) and deputise for them, including at Board meetings and sub-committees. This is a senior, hands-on role for someone who has built a second line monitoring function in a UK FCA regulated consumer credit firm and wants the autonomy to shape one in a fast-growing fintech. The role is not itself a Senior Manager Function.
What you’ll be doing/impact on objectives
Own the compliance monitoring plan and methodology, refreshing it annually and in-year in response to emerging risks, regulatory change, MI, complaints and FCA publications
Maintain a monitoring universe covering PRIN and the Consumer Duty, CONC, SYSC, DISP, SMCR, MCOB, the Consumer Credit Act, financial promotions and UK GDPR
Scope and deliver thematic and BAU reviews across the customer journey, including affordability (CONC 5), financial promotions (CONC 3), arrears and forbearance (CONC 7), vulnerability, fees and charges and complaints handling (DISP)
Test the design and operating effectiveness of first line controls, and provide second line assurance over first line quality assurance
Issue clear, evidence-based reports setting out findings, root cause, risk ratings and owned actions, then track remediation to closure and validate that it worked
Escalate actual or potential customer harm promptly, and assess it for redress and for notification to the FCA under Principle 11 and SUP 15
Produce monitoring MI for the Head of Compliance, executive management and the Board, and present it at committees
Support FCA supervisory engagement, information requests and skilled person (s166) reviews, and coordinate coverage with Internal Audit, Risk and first line QA
Bring data protection into scope, testing UK GDPR and DPA 2018 compliance alongside the Data Protection Officer
Lead, coach and develop the compliance monitoring team, planning resource against the plan and building capability through data, analytics and better tooling
What we’re looking for
Demonstrable compliance monitoring experience within a UK FCA regulated firm, including designing, owning and delivering a risk-based compliance monitoring programme
Experience of leading, managing and developing a team
Consumer credit experience, with a strong working knowledge of CONC and the Consumer Credit Act
Strong working knowledge of the FCA Handbook, in particular PRIN and the Consumer Duty, SYSC, DISP and SMCR, and of FCA expectations of a second line monitoring function
Data protection knowledge, covering the UK GDPR and the Data Protection Act 2018
Ability to write clear, concise, evidence-based reports and to present findings credibly to senior management, the Board and its committees
Sound judgement and personal resilience, with the independence and confidence to challenge the business constructively and to escalate where necessary
Strong planning and organisational skills, with the ability to deliver a plan across competing priorities
Highly desirable
Internal audit experience gained in a third line function, and/or a relevant professional qualification (for example IIA, ICA or CISI)
Secured lending experience, from either a second or third line perspective, including knowledge of MCOB
Interview process
Screening stage: a 15 minute remote cognitive exercise and a 30 minute interview with the Talent Partner
40 minute interview with a Compliance Business Partner (remote)
Final onsite interview:
45minute interview with the Head of Compliance
30 minute interviews with CRO
30 minute interview with a product MD
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nAbout the role\n\nAs Head of Compliance Monitoring, you'll own Lendable's risk-based compliance monitoring programme and lead the team that delivers it. You'll provide independent second line assurance that the business meets its legal and regulatory obligations, and evidence the outcomes customers actually receive rather than the processes behind them.\n\nYou'll report to the Head of Compliance (SMF 16, Compliance Oversight) and deputise for them, including at Board meetings and sub-committees. This is a senior, hands-on role for someone who has built a second line monitoring function in a UK FCA regulated consumer credit firm and wants the autonomy to shape one in a fast-growing fintech. The role is not itself a Senior Manager Function.\n\n\n\nWhat you’ll be doing/impact on objectives\n\n - Own the compliance monitoring plan and methodology, refreshing it annually and in-year in response to emerging risks, regulatory change, MI, complaints and FCA publications\n\n - Maintain a monitoring universe covering PRIN and the Consumer Duty, CONC, SYSC, DISP, SMCR, MCOB, the Consumer Credit Act, financial promotions and UK GDPR\n\n - Scope and deliver thematic and BAU reviews across the customer journey, including affordability (CONC 5), financial promotions (CONC 3), arrears and forbearance (CONC 7), vulnerability, fees and charges and complaints handling (DISP)\n\n - Test the design and operating effectiveness of first line controls, and provide second line assurance over first line quality assurance\n\n - Issue clear, evidence-based reports setting out findings, root cause, risk ratings and owned actions, then track remediation to closure and validate that it worked\n\n - Escalate actual or potential customer harm promptly, and assess it for redress and for notification to the FCA under Principle 11 and SUP 15\n\n - Produce monitoring MI for the Head of Compliance, executive management and the Board, and present it at committees\n\n - Support FCA supervisory engagement, information requests and skilled person (s166) reviews, and coordinate coverage with Internal Audit, Risk and first line QA\n\n - Bring data protection into scope, testing UK GDPR and DPA 2018 compliance alongside the Data Protection Officer\n\n - Lead, coach and develop the compliance monitoring team, planning resource against the plan and building capability through data, analytics and better tooling\n \n \n\nWhat we’re looking for\n\n - Demonstrable compliance monitoring experience within a UK FCA regulated firm, including designing, owning and delivering a risk-based compliance monitoring programme\n\n - Experience of leading, managing and developing a team\n\n - Consumer credit experience, with a strong working knowledge of CONC and the Consumer Credit Act\n\n - Strong working knowledge of the FCA Handbook, in particular PRIN and the Consumer Duty, SYSC, DISP and SMCR, and of FCA expectations of a second line monitoring function\n\n - Data protection knowledge, covering the UK GDPR and the Data Protection Act 2018\n\n - Ability to write clear, concise, evidence-based reports and to present findings credibly to senior management, the Board and its committees\n\n - Sound judgement and personal resilience, with the independence and confidence to challenge the business constructively and to escalate where necessary\n\n - Strong planning and organisational skills, with the ability to deliver a plan across competing priorities\n \n \n\nHighly desirable\n\n - Internal audit experience gained in a third line function, and/or a relevant professional qualification (for example IIA, ICA or CISI)\n\n - Secured lending experience, from either a second or third line perspective, including knowledge of MCOB\n\n \n\nInterview process\n\n - Screening stage: a 15 minute remote cognitive exercise and a 30 minute interview with the Talent Partner\n\n - 40 minute interview with a Compliance Business Partner (remote)\n\n - Final onsite interview:\n \n - 45minute interview with the Head of Compliance\n \n - 30 minute interviews with CRO\n \n - 30 minute interview with a product MD\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"12915392-aec4-4aa2-9118-d01ef7938031","title":"IT Support Lead","department":"Engineering & Product","team":"IT","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-09-15T15:26:03.699+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/12915392-aec4-4aa2-9118-d01ef7938031","applyUrl":"https://jobs.ashbyhq.com/lendable/12915392-aec4-4aa2-9118-d01ef7938031/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
About the role
A proactive IT Lead who thrives on developing and scaling high-performing support teams. You’ll be responsible for the operational effectiveness of our IT function, guiding IT Engineers to provide best-in-class service in a fast-paced environment.
You’re passionate about empowering teams, solving complex challenges, and continuously innovating to improve business outcomes. You balance people leadership with technical excellence, and you have a knack for inspiring others to achieve high standards, all while fostering a collaborative, inclusive team culture.
You’ll be pivotal in shaping Lendable’s IT strategy and ensuring our IT environment supports both rapid growth and industry-leading user experiences. Crucially, you will be hands-on actively resolving technical issues and automating workflows while growing your skills and leadership to progress into an IT Manager role.
What you'll be doing
Support the Head of IT to Lead and support the IT team, overseeing day-to-day operations, workload distribution, and performance
Set strategic direction for IT, aligning team objectives to business needs and company growth goals
Act as an escalation point for complex technical issues, ensuring prompt resolution and maintaining excellent user satisfaction
Ensure consistent, compliant support for Windows, MacOS, and Linux platforms as well as mobile devices and office equipment
Develop and implement IT standards, knowledge base articles, and training resources
Drive continuous improvement of IT workflows, through automation and process optimisation
Oversee onboarding and offboarding processes for new joiners across multiple UK and international locations
Collaborate with IT, Security, and Engineering counterparts to maintain high levels of uptime, reliability, and data protection
Select, configure, and manage ITSM/ticketing systems and ensure accurate reporting on support metrics
Support office and remote working technology needs and encourage a culture of innovation and accountability
What we’re looking for
Minimum of 5+ years in IT Support/IT Systems/Service Desk environments
Demonstrated experience with MDM platforms such as Jumpcloud, Jamf, or Kandji
Experience in leading teams
Proven coaching abilities, with a track record of supporting high-performing, inclusive teams
Experience implementing and optimising ITSM systems (e.g. Zendesk, Jira, Freshdesk) within scaling organisations
Advanced troubleshooting skills with computers (especially MacOS), mobile devices, and other peripherals
Strong communication and stakeholder management skills
Understanding of security protocols and strategies for threat mitigation
Willingness to travel to office locations in Kent and London as needed
Nice to haves
Familiarity with scripting languages (e.g. Bash, PowerShell) for automation and process improvement
Knowledge of cloud platforms such as AWS and Google Cloud
Direct experience scaling IT functions in high-growth tech environments
Industry experience in fintech or financial services is a plus
Experience with network management and troubleshooting
Interview process
A quick phone call with one of the team
Technical Interview
Team Interview
Meet the team you’ll work with daily
Culture Interview
Meet a member of the senior tech leadership.
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nAbout the role \n\nA proactive IT Lead who thrives on developing and scaling high-performing support teams. You’ll be responsible for the operational effectiveness of our IT function, guiding IT Engineers to provide best-in-class service in a fast-paced environment.\n\nYou’re passionate about empowering teams, solving complex challenges, and continuously innovating to improve business outcomes. You balance people leadership with technical excellence, and you have a knack for inspiring others to achieve high standards, all while fostering a collaborative, inclusive team culture.\n\nYou’ll be pivotal in shaping Lendable’s IT strategy and ensuring our IT environment supports both rapid growth and industry-leading user experiences. Crucially, you will be hands-on actively resolving technical issues and automating workflows while growing your skills and leadership to progress into an IT Manager role.\n\n\nWhat you'll be doing\n\n - Support the Head of IT to Lead and support the IT team, overseeing day-to-day operations, workload distribution, and performance\n\n - Set strategic direction for IT, aligning team objectives to business needs and company growth goals\n\n - Act as an escalation point for complex technical issues, ensuring prompt resolution and maintaining excellent user satisfaction\n\n - Ensure consistent, compliant support for Windows, MacOS, and Linux platforms as well as mobile devices and office equipment\n\n - Develop and implement IT standards, knowledge base articles, and training resources\n\n - Drive continuous improvement of IT workflows, through automation and process optimisation\n\n - Oversee onboarding and offboarding processes for new joiners across multiple UK and international locations\n\n - Collaborate with IT, Security, and Engineering counterparts to maintain high levels of uptime, reliability, and data protection\n\n - Select, configure, and manage ITSM/ticketing systems and ensure accurate reporting on support metrics\n\n - Support office and remote working technology needs and encourage a culture of innovation and accountability\n\nWhat we’re looking for\n\n - Minimum of 5+ years in IT Support/IT Systems/Service Desk environments\n\n - Demonstrated experience with MDM platforms such as Jumpcloud, Jamf, or Kandji\n\n - Experience in leading teams\n\n - Proven coaching abilities, with a track record of supporting high-performing, inclusive teams\n\n - Experience implementing and optimising ITSM systems (e.g. Zendesk, Jira, Freshdesk) within scaling organisations\n\n - Advanced troubleshooting skills with computers (especially MacOS), mobile devices, and other peripherals\n\n - Strong communication and stakeholder management skills\n\n - Understanding of security protocols and strategies for threat mitigation\n\n - Willingness to travel to office locations in Kent and London as needed\n\nNice to haves\n\n - Familiarity with scripting languages (e.g. Bash, PowerShell) for automation and process improvement\n\n - Knowledge of cloud platforms such as AWS and Google Cloud\n\n - Direct experience scaling IT functions in high-growth tech environments\n\n - Industry experience in fintech or financial services is a plus\n\n - Experience with network management and troubleshooting\n\nInterview process\n\n - A quick phone call with one of the team\n\n - Technical Interview\n\n - Team Interview \n \n - Meet the team you’ll work with daily\n\n - Culture Interview \n \n - Meet a member of the senior tech leadership.\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"dcae95ff-3201-4b58-8f16-2f75495bc852","title":"Specialist Vulnerability Agent","department":"Operations","team":"UK Financial Support","employmentType":"FullTime","location":"Chatham","secondaryLocations":[],"publishedAt":"2026-09-16T15:40:47.634+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Kent","addressCountry":"United Kingdom","addressLocality":"Chatham"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/dcae95ff-3201-4b58-8f16-2f75495bc852","applyUrl":"https://jobs.ashbyhq.com/lendable/dcae95ff-3201-4b58-8f16-2f75495bc852/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
About the role
The Specialist Vulnerability Agent plays a critical and empathetic customer-facing role, dedicated to providing exceptional support and holistic case management for our most vulnerable customer population. Building on the core responsibilities of a Front-Line Operations Agent, you will take end-to-end ownership of vulnerable customer journeys from identification to resolution. Your expertise will ensure best-in-class support, accurate vulnerability status assessments, and proactive guidance to frontline colleagues. This role is pivotal in shaping and developing our vulnerable customer processes, drawing upon external best practices to drive continuous improvement and ensure optimal outcomes for those who need it most.
Key Responsibilities
Vulnerable Customer Case Management & Advocacy
Take full ownership and accountability for the end-to-end case management of particularly vulnerable customers, ensuring a seamless and supportive journey from initial identification through to the lifecycle's conclusion.
Deliver compassionate, accurate, and highly personalised support, consistently striving to provide best-in-class service tailored to the unique needs of vulnerable individuals.
Proactively review and validate the accuracy of customers' vulnerability statuses, ensuring appropriate flags and support mechanisms are in place.
Act as a subject matter expert, providing essential support, guidance, and insights to other front-line colleagues on how to identify, interact with, and effectively assist vulnerable customers.
Be accountable for and take ownership of decisions regarding the best possible outcomes for our vulnerable customers, exercising sound judgment and empathy in every situation.
Responsibility and authority to deviate from standard processes, such as ceasing non-regulatory communications, recommending customers for default, and establishing forbearance arrangements beyond typical front-line limits, to ensure optimal customer outcomes
Customer Support & Query Resolution (Core Operational Responsibilities)
Deliver exceptional support across products/services, efficiently executing processes to handle complex customer queries via multiple channels.
Listen actively and provide clear, accurate responses, adapting communication style to each customer’s needs, including those in vulnerable situations or with complex financial queries.
Demonstrate comprehensive knowledge and capability across a wide range of customer service and financial support journeys, ensuring broad coverage for our diverse vulnerable customer population.
Take end-to-end ownership of all customer interactions, ensuring every query is managed through to effective resolution or appropriate escalation.
Build rapport and trust while maintaining control of conversations, ensuring positive and compliant customer outcomes.
Work flexibly across different products and disciplines, adapting to varying service needs and customer queries.
Operational Excellence & Process Execution
Meet and exceed targets and KPIs related to customer satisfaction, quality, and compliance by consistently following key operational procedures and applying appropriate judgement to specific customer circumstances.
Effectively use AI and digital tools to streamline customer interactions and deliver faster, more accurate service.
Identify blockers, process gaps, or recurring issues and communicate these to relevant teams, supporting continuous improvement initiatives.
Log all interactions accurately and ensure data integrity for audit and learning purposes.
Continuous Improvement & Process Development
Continuously shape and develop our vulnerable customer processes, proactively seeking and integrating external best practices to elevate our support framework.
Provide clear, actionable feedback from frontline experiences to enhance our knowledge base, training resources, and AI systems, with a particular focus on vulnerability.
Participate in process reviews and contribute suggestions to enhance the customer journey, automation, and operational efficiency, championing the needs of vulnerable customers.
Remain up to date with ongoing system, product, and process changes, readily adapting to evolving procedures.
Learning & Development
Respond positively to coaching and feedback, using it to improve performance and customer outcomes, especially in complex vulnerability cases.
Demonstrate initiative in learning new tools, products, and procedures as they are introduced, with a focus on specialist vulnerability support.
Share knowledge and support colleagues, helping to create a culture of collaborative learning around vulnerable customer care.
Experience & Skills
Previous experience in a contact centre environment with a demonstrable focus on customer service and/or financial support, ideally including exposure to vulnerable customer interactions.
Proven ability to handle complex queries with exceptional empathy, accuracy, and strong ownership.
Confident in following structured processes and able to identify opportunities to improve them, particularly within the context of vulnerability support.
Exceptional communication, rapport-building, and conflict resolution skills, with a proven ability to manage sensitive conversations.
Skilled in using digital tools and comfortable adopting new technologies, including AI-driven platforms, to enhance vulnerable customer support.
Organised and able to manage multiple complex cases and tasks in a fast-paced setting.
Proactive in offering feedback and participating in process and AI improvement initiatives, with a strong voice for vulnerable customer needs.
Demonstrated understanding and application of external best practices in vulnerable customer support.
Behaviours & Approach
Deep Customer-focus, with a profound passion for delivering consistent, positive and empathetic outcomes for vulnerable individuals.
Resilient, adaptable, and open to constant change and learning, especially in evolving vulnerability frameworks.
Collaborative, supportive team player committed to shared success, with a strong ability to mentor and guide peers.
High level of accountability and personal ownership for vulnerable customer outcomes and process execution.
Constructive, solutions-focused approach with willingness to challenge the status quo to advocate for better vulnerable customer experiences.
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nAbout the role\n\nThe Specialist Vulnerability Agent plays a critical and empathetic customer-facing role, dedicated to providing exceptional support and holistic case management for our most vulnerable customer population. Building on the core responsibilities of a Front-Line Operations Agent, you will take end-to-end ownership of vulnerable customer journeys from identification to resolution. Your expertise will ensure best-in-class support, accurate vulnerability status assessments, and proactive guidance to frontline colleagues. This role is pivotal in shaping and developing our vulnerable customer processes, drawing upon external best practices to drive continuous improvement and ensure optimal outcomes for those who need it most.\n\nKey Responsibilities\n\nVulnerable Customer Case Management & Advocacy\n\n - Take full ownership and accountability for the end-to-end case management of particularly vulnerable customers, ensuring a seamless and supportive journey from initial identification through to the lifecycle's conclusion.\n\n - Deliver compassionate, accurate, and highly personalised support, consistently striving to provide best-in-class service tailored to the unique needs of vulnerable individuals.\n\n - Proactively review and validate the accuracy of customers' vulnerability statuses, ensuring appropriate flags and support mechanisms are in place.\n\n - Act as a subject matter expert, providing essential support, guidance, and insights to other front-line colleagues on how to identify, interact with, and effectively assist vulnerable customers.\n\n - Be accountable for and take ownership of decisions regarding the best possible outcomes for our vulnerable customers, exercising sound judgment and empathy in every situation.\n\n - Responsibility and authority to deviate from standard processes, such as ceasing non-regulatory communications, recommending customers for default, and establishing forbearance arrangements beyond typical front-line limits, to ensure optimal customer outcomes\n\nCustomer Support & Query Resolution (Core Operational Responsibilities)\n\n - Deliver exceptional support across products/services, efficiently executing processes to handle complex customer queries via multiple channels.\n\n - Listen actively and provide clear, accurate responses, adapting communication style to each customer’s needs, including those in vulnerable situations or with complex financial queries.\n\n - Demonstrate comprehensive knowledge and capability across a wide range of customer service and financial support journeys, ensuring broad coverage for our diverse vulnerable customer population.\n\n - Take end-to-end ownership of all customer interactions, ensuring every query is managed through to effective resolution or appropriate escalation.\n\n - Build rapport and trust while maintaining control of conversations, ensuring positive and compliant customer outcomes.\n\n - Work flexibly across different products and disciplines, adapting to varying service needs and customer queries.\n\nOperational Excellence & Process Execution\n\n - Meet and exceed targets and KPIs related to customer satisfaction, quality, and compliance by consistently following key operational procedures and applying appropriate judgement to specific customer circumstances.\n\n - Effectively use AI and digital tools to streamline customer interactions and deliver faster, more accurate service.\n\n - Identify blockers, process gaps, or recurring issues and communicate these to relevant teams, supporting continuous improvement initiatives.\n\n - Log all interactions accurately and ensure data integrity for audit and learning purposes.\n\nContinuous Improvement & Process Development\n\n - Continuously shape and develop our vulnerable customer processes, proactively seeking and integrating external best practices to elevate our support framework.\n\n - Provide clear, actionable feedback from frontline experiences to enhance our knowledge base, training resources, and AI systems, with a particular focus on vulnerability.\n\n - Participate in process reviews and contribute suggestions to enhance the customer journey, automation, and operational efficiency, championing the needs of vulnerable customers.\n\n - Remain up to date with ongoing system, product, and process changes, readily adapting to evolving procedures.\n\nLearning & Development\n\n - Respond positively to coaching and feedback, using it to improve performance and customer outcomes, especially in complex vulnerability cases.\n\n - Demonstrate initiative in learning new tools, products, and procedures as they are introduced, with a focus on specialist vulnerability support.\n\n - Share knowledge and support colleagues, helping to create a culture of collaborative learning around vulnerable customer care.\n\nExperience & Skills\n\n - Previous experience in a contact centre environment with a demonstrable focus on customer service and/or financial support, ideally including exposure to vulnerable customer interactions.\n\n - Proven ability to handle complex queries with exceptional empathy, accuracy, and strong ownership.\n\n - Confident in following structured processes and able to identify opportunities to improve them, particularly within the context of vulnerability support.\n\n - Exceptional communication, rapport-building, and conflict resolution skills, with a proven ability to manage sensitive conversations.\n\n - Skilled in using digital tools and comfortable adopting new technologies, including AI-driven platforms, to enhance vulnerable customer support.\n\n - Organised and able to manage multiple complex cases and tasks in a fast-paced setting.\n\n - Proactive in offering feedback and participating in process and AI improvement initiatives, with a strong voice for vulnerable customer needs.\n\n - Demonstrated understanding and application of external best practices in vulnerable customer support.\n\nBehaviours & Approach\n\n - Deep Customer-focus, with a profound passion for delivering consistent, positive and empathetic outcomes for vulnerable individuals.\n\n - Resilient, adaptable, and open to constant change and learning, especially in evolving vulnerability frameworks.\n\n - Collaborative, supportive team player committed to shared success, with a strong ability to mentor and guide peers.\n\n - High level of accountability and personal ownership for vulnerable customer outcomes and process execution.\n\n - Constructive, solutions-focused approach with willingness to challenge the status quo to advocate for better vulnerable customer experiences.\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"502163b8-ddd4-48dc-9464-68b24056baac","title":"Data Scientist (AI) ","department":"Growth & Analytics","team":"UK Operations Analytics","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-10-02T13:21:58.691+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/502163b8-ddd4-48dc-9464-68b24056baac","applyUrl":"https://jobs.ashbyhq.com/lendable/502163b8-ddd4-48dc-9464-68b24056baac/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
This role combines applied AI engineering, process design and hands-on Python development. You will work on loosely defined problems, test ideas quickly and turn the strongest ones into reliable services.
In under a year, we built a chatbot across Loans, Credit Cards and Motor Finance that now handles more than 1 million customer chats a year at around a 70% resolution rate. It completes complex account actions autonomously, end to end, and we hold it to the same standard as our best operations agents.
We have also built AI document parsers that process around 500,000 documents a year, and are trialling voice AI on our phone lines. You will help take these systems further and find the next high-impact processes to automate.
Improve the chatbot's quality and expand the account actions it can complete autonomously.
Expand our in-house document extraction pipelines to make parsing faster and more accurate.
Design LLM-driven workflows that simplify case management.
Find new opportunities to replace manual work with effective AI systems.
Own solutions from discovery and prototyping through deployment, evaluation and monitoring.
Strong engineering skills and experience building production systems.
Hands-on experience using LLMs in real workflows.
Experience designing and improving prompts, retrieval pipelines, agent workflows and evaluations.
An understanding of business processes and good judgement about where AI can simplify or automate them.
The ability to structure ambiguous problems, test hypotheses and make progress with partial information.
Clear communication and the ability to explain trade-offs and influence stakeholders.
Work with LLMs, retrieval systems, agents and automation pipelines every day.
Join a small, autonomous team with meaningful ownership and decision-making power.
Introductory call
Take-home exercise
Take home debrief
Case study
Onsite final interview
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nThis role combines applied AI engineering, process design and hands-on Python development. You will work on loosely defined problems, test ideas quickly and turn the strongest ones into reliable services.\n\nIn under a year, we built a chatbot across Loans, Credit Cards and Motor Finance that now handles more than 1 million customer chats a year at around a 70% resolution rate. It completes complex account actions autonomously, end to end, and we hold it to the same standard as our best operations agents.\n\nWe have also built AI document parsers that process around 500,000 documents a year, and are trialling voice AI on our phone lines. You will help take these systems further and find the next high-impact processes to automate.\n\n\n\n\nWHAT YOU WILL DO\n\n - Improve the chatbot's quality and expand the account actions it can complete autonomously.\n\n - Expand our in-house document extraction pipelines to make parsing faster and more accurate.\n\n - Design LLM-driven workflows that simplify case management.\n\n - Find new opportunities to replace manual work with effective AI systems.\n\n - Own solutions from discovery and prototyping through deployment, evaluation and monitoring.\n \n \n\n\nWHAT WE ARE LOOKING FOR\n\n - Strong engineering skills and experience building production systems.\n\n - Hands-on experience using LLMs in real workflows.\n\n - Experience designing and improving prompts, retrieval pipelines, agent workflows and evaluations.\n\n - An understanding of business processes and good judgement about where AI can simplify or automate them.\n\n - The ability to structure ambiguous problems, test hypotheses and make progress with partial information.\n\n - Clear communication and the ability to explain trade-offs and influence stakeholders.\n \n \n\n\nWHY JOIN US\n\n - Work with LLMs, retrieval systems, agents and automation pipelines every day.\n\n - Join a small, autonomous team with meaningful ownership and decision-making power.\n \n \n\n\nINTERVIEW PROCESS\n\n 1. Introductory call\n\n 2. Take-home exercise\n\n 3. Take home debrief\n\n 4. Case study \n\n 5. Onsite final interview\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"6b2f6363-d3f8-460b-85c1-630fae98805d","title":"Complaints Officer (FOS)","department":"Operations","team":"Complaints","employmentType":"FullTime","location":"London/Kent","secondaryLocations":[],"publishedAt":"2026-09-23T12:41:56.029+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United Kingdom"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/6b2f6363-d3f8-460b-85c1-630fae98805d","applyUrl":"https://jobs.ashbyhq.com/lendable/6b2f6363-d3f8-460b-85c1-630fae98805d/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
About the role
As we grow, we’re looking to expand our Complaints handling team. As an excellent communicator, you will quickly build relationships with customers and other departments across Lendable to understand customer friction points and come to fair and objective decisions.
If you have experience of either handling complex complaints (preferably motor or secured product related) or have worked in the automotive finance sector and have the following skills we’d love to hear from you:
Problem solving and decision making skills - putting the customer at the heart of everything you do
The ability to assess and critique evidence coming to a fair and comprehensive decision
Be able to shift focus and re-prioritise workloads based on business and customer needs
Great phone and written communication skills, being clear and concise to promote customer understanding.
The ability to build rapport and manage multiple third parties including ensuring that customer expectations are managed.
Also, even better if you have:
Experience of working in a regulated motor finance environment
An understanding of the Consumer Rights Act 2015
An understanding of Motor related policies and industry standards
The ability to comprehend complex Satisfactory Quality-related complaints
Strong experience working with the Financial Ombudsman Service (FOS).
Your team’s objectives
Lendable aims to resolve all complaints promptly, ensuring that they are investigated diligently and fairly for customers. Lendable is committed to providing excellent customer service and ensuring that it reaches the right outcomes for our customers.
Feedback is an important part of how we can evolve as a business to ensure that we are meeting our customers' expectations and continuously improving our service and the team is encouraged to speak up, take each complaint on its own merits and provide valuable insights to the business in order to improve and grow.
Our ability to handle complaints effectively for our customers, and therefore to the benefit of us as a business, has never been more important than now; as we expand our existing products in the UK and US financial markets.
How you’ll impact those objectives
The ideal candidate will have experience of resolving complaints or customer disputes within a regulated environment and have an aptitude for investigating, analysing, problem-solving and dispute resolution.
You will be able to self manage a varied and complex caseload, identifying best contact mechanisms for customers and prioritising cases where appropriate to be highly productive and efficient, and to maintain the required level of performance against our KPI minimum standards.
You will champion using our AI tools and technology to bring a first class service to our customers.
You will work well under pressure and be adaptable, being able to turn your hand to other areas of operational need, as the business may require.
You will ensure that you follow our complaint handling standards, have good record keeping skills and ensure that all decisions made are backed up with demonstrable evidence and rationale.
You will work closely with the Complaints Team, to resolve complaints about our loans, cards and auto-finance products, as well as be responsible for feeding back to both frontline and product teams on product and process improvements across the Operations Team and wider Lendable business.
You will be responsible for communicating with the complainant, either in writing or by phone and will enjoy finding solutions to issues raised, managing customer expectations and handling difficult situations with tact and professionalism.
You will have a good knowledge and understanding of FCA regulation as well as DISP complaint handling rules and guidance.
You will also ensure that you maintain up to date knowledge of Lendable’s products through effective use and review of policies, procedures and business tools made available to you.
You will have strong letter writing skills, being able to create professional final response letters which break down complex issues into comprehensible information for consumers to understand.
You will also have a sound moral compass, speaking up where necessary to ensure that good customer outcomes are always at the heart of what we do, striving to resolve complaints without the need for the customer to refer to the Financial Ombudsman Service, and ensuring you are applying any learnings from both internal and FOS complaints to future complaint cases.
The Interview Process
A quick phone call with one of the team
An exercise to demonstrate your ability to resolve complaints
An assessment to evidence your knowledge of FCA regulations and DISP complaint handling rules/guidance.
Onsite Interview
Discuss the exercises you have completed
Meet the team you’ll work with daily
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nAbout the role\n\nAs we grow, we’re looking to expand our Complaints handling team. As an excellent communicator, you will quickly build relationships with customers and other departments across Lendable to understand customer friction points and come to fair and objective decisions.\n\nIf you have experience of either handling complex complaints (preferably motor or secured product related) or have worked in the automotive finance sector and have the following skills we’d love to hear from you:\n\n - Problem solving and decision making skills - putting the customer at the heart of everything you do\n\n - The ability to assess and critique evidence coming to a fair and comprehensive decision\n\n - Be able to shift focus and re-prioritise workloads based on business and customer needs\n\n - Great phone and written communication skills, being clear and concise to promote customer understanding.\n\n - The ability to build rapport and manage multiple third parties including ensuring that customer expectations are managed.\n\nAlso, even better if you have:\n\n - Experience of working in a regulated motor finance environment\n\n - An understanding of the Consumer Rights Act 2015\n\n - An understanding of Motor related policies and industry standards\n\n - The ability to comprehend complex Satisfactory Quality-related complaints\n\n - Strong experience working with the Financial Ombudsman Service (FOS).\n\nYour team’s objectives\n\nLendable aims to resolve all complaints promptly, ensuring that they are investigated diligently and fairly for customers. Lendable is committed to providing excellent customer service and ensuring that it reaches the right outcomes for our customers.\n\nFeedback is an important part of how we can evolve as a business to ensure that we are meeting our customers' expectations and continuously improving our service and the team is encouraged to speak up, take each complaint on its own merits and provide valuable insights to the business in order to improve and grow.\n\nOur ability to handle complaints effectively for our customers, and therefore to the benefit of us as a business, has never been more important than now; as we expand our existing products in the UK and US financial markets.\n\nHow you’ll impact those objectives\n\nThe ideal candidate will have experience of resolving complaints or customer disputes within a regulated environment and have an aptitude for investigating, analysing, problem-solving and dispute resolution.\n\n - You will be able to self manage a varied and complex caseload, identifying best contact mechanisms for customers and prioritising cases where appropriate to be highly productive and efficient, and to maintain the required level of performance against our KPI minimum standards.\n\n - You will champion using our AI tools and technology to bring a first class service to our customers.\n\n - You will work well under pressure and be adaptable, being able to turn your hand to other areas of operational need, as the business may require.\n\n - You will ensure that you follow our complaint handling standards, have good record keeping skills and ensure that all decisions made are backed up with demonstrable evidence and rationale.\n\n - You will work closely with the Complaints Team, to resolve complaints about our loans, cards and auto-finance products, as well as be responsible for feeding back to both frontline and product teams on product and process improvements across the Operations Team and wider Lendable business.\n\n - You will be responsible for communicating with the complainant, either in writing or by phone and will enjoy finding solutions to issues raised, managing customer expectations and handling difficult situations with tact and professionalism.\n\n - You will have a good knowledge and understanding of FCA regulation as well as DISP complaint handling rules and guidance.\n\n - You will also ensure that you maintain up to date knowledge of Lendable’s products through effective use and review of policies, procedures and business tools made available to you.\n\n - You will have strong letter writing skills, being able to create professional final response letters which break down complex issues into comprehensible information for consumers to understand.\n\n - You will also have a sound moral compass, speaking up where necessary to ensure that good customer outcomes are always at the heart of what we do, striving to resolve complaints without the need for the customer to refer to the Financial Ombudsman Service, and ensuring you are applying any learnings from both internal and FOS complaints to future complaint cases.\n\nThe Interview Process\n\n - A quick phone call with one of the team\n\n - An exercise to demonstrate your ability to resolve complaints\n\n - An assessment to evidence your knowledge of FCA regulations and DISP complaint handling rules/guidance.\n\n - Onsite Interview\n\n - Discuss the exercises you have completed\n\n - Meet the team you’ll work with daily\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"bfdc339e-0e17-41e2-baad-72a5e8c9e2f5","title":"Senior Accountant ","department":"Central","team":"UK Finance","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-10-19T14:19:09.430+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/bfdc339e-0e17-41e2-baad-72a5e8c9e2f5","applyUrl":"https://jobs.ashbyhq.com/lendable/bfdc339e-0e17-41e2-baad-72a5e8c9e2f5/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
About the role
We're looking for a Senior Accountant to join our management accounts and controllership function. This is the team that delivers the monthly close for the UK group companies and owns the accuracy of what sits behind it.
We're a high-transaction-volume lending business scaling across the UK, US and Mexico. This is a hands-on role for someone who wants to own real deliverables early and help automate and improve the processes within the Financial Reporting team.
What you'll be doing/impact on objectives
Deliver monthly close for the UK group companies, accurately and within set timelines
Partner with the wider finance team and business stakeholders to prepare product-level P&Ls that support commercial decision-making, help with queries and month-end inputs
Taking ownership, and automating, balance sheet reconciliations Month on Month, whilst applying an inquisitive mindset by being able to identify and investigate variances and unusual data trends
Assisting with the preparation of the consolidated balance sheet, P&L and cash flow
Work with high volumes of data from different sources and compiling, consolidating and reconciling this data to be used and relied upon in month end reports
Support continuous improvement of financial controls and policies
Assist with annual audit preparation, including supporting schedules and auditor queries
What we're looking for
Qualified accountant (ACA/ACCA/CIMA) with 0-2 years PQE
Working knowledge of UK GAAP and/or IFRS
Exposure to US GAAP is beneficial given the group's US operations
Strong Excel skills for high-volume ledger and reconciliation work
Meticulous and deadline-driven, suited to a fast-paced, high-transaction-volume environment
Collaborative, hands-on style rather than a purely technical or advisory orientation
Comfortable supporting continuous improvement of financial controls and policies rather than operating a static process
Interview process
Online assessment: a 15 minute cognitive assessment followed by a 40 minute Accountancy Task (to be taken at a time of your own choosing)
20-30 minute remote interview with our Talent team
30 minute remote team interview to discuss your task and dive deeper into your experience
Final stage: Onsite interview with finance leadership for 45 minutes
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nAbout the role\n\nWe're looking for a Senior Accountant to join our management accounts and controllership function. This is the team that delivers the monthly close for the UK group companies and owns the accuracy of what sits behind it.\n\n\n\nWe're a high-transaction-volume lending business scaling across the UK, US and Mexico. This is a hands-on role for someone who wants to own real deliverables early and help automate and improve the processes within the Financial Reporting team.\n\n\n\nWhat you'll be doing/impact on objectives\n\n - Deliver monthly close for the UK group companies, accurately and within set timelines\n\n - Partner with the wider finance team and business stakeholders to prepare product-level P&Ls that support commercial decision-making, help with queries and month-end inputs\n\n - Taking ownership, and automating, balance sheet reconciliations Month on Month, whilst applying an inquisitive mindset by being able to identify and investigate variances and unusual data trends\n \n - Assisting with the preparation of the consolidated balance sheet, P&L and cash flow\n\n - Work with high volumes of data from different sources and compiling, consolidating and reconciling this data to be used and relied upon in month end reports\n\n - Support continuous improvement of financial controls and policies\n\n - Assist with annual audit preparation, including supporting schedules and auditor queries\n\n\n\nWhat we're looking for\n\n - Qualified accountant (ACA/ACCA/CIMA) with 0-2 years PQE\n\n - Working knowledge of UK GAAP and/or IFRS\n\n - Exposure to US GAAP is beneficial given the group's US operations\n\n - Strong Excel skills for high-volume ledger and reconciliation work\n\n - Meticulous and deadline-driven, suited to a fast-paced, high-transaction-volume environment\n\n - Collaborative, hands-on style rather than a purely technical or advisory orientation\n\n - Comfortable supporting continuous improvement of financial controls and policies rather than operating a static process\n\nInterview process\n\n - Online assessment: a 15 minute cognitive assessment followed by a 40 minute Accountancy Task (to be taken at a time of your own choosing)\n\n - 20-30 minute remote interview with our Talent team\n\n - 30 minute remote team interview to discuss your task and dive deeper into your experience\n\n - Final stage: Onsite interview with finance leadership for 45 minutes\n\n\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"aaba060f-9778-4ee5-86f6-17c04fd60937","title":"Senior Mobile Quality Engineer ","department":"Engineering & Product","team":"SuperApp Engineering","employmentType":"FullTime","location":"UK Remote","secondaryLocations":[],"publishedAt":"2026-10-29T10:39:51.240+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United Kingdom"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/aaba060f-9778-4ee5-86f6-17c04fd60937","applyUrl":"https://jobs.ashbyhq.com/lendable/aaba060f-9778-4ee5-86f6-17c04fd60937/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
Our mobile app, Zable, is how most of our customers experience all of our products in one centralised space. It's written in React Native and TypeScript with a Kotlin backend, shipped to iOS and Android from a single codebase. We are now looking to level up the quality engineering so that we can raise release cadence without losing sleep over regressions.
This is an automation-first role. You'll spend most of your time writing code - test frameworks, CI tooling, helpers, rather than executing test scripts by hand. You'll work alongside software engineers, product, and design, setting direction.
You'll also be working at the frontier of AI-assisted quality, using LLMs and AI tooling to speed up test authoring, triage failures, and surface coverage gaps, while applying the engineering judgement to keep tests trustworthy.
Own the mobile test strategy:
Define and evolve a pragmatic test pyramid for React Native - deciding where E2E is worth the weight and where logic belongs in faster layers (Jest, React Testing Library, component tests).
Make deliberate calls about coverage, reliability, and speed trade-offs across the app.
Set the bar for what \"ready to ship\" looks like on mobile, and hold the line on it.
Build reliable E2E automation:
Create and maintain mobile E2E suites in Maestro, including the scaffolding around them - test data, device configuration, helpers, reporting.
Integrate suites into CI (GitHub Actions) so engineers get fast, trustworthy feedback on every PR and release candidates carry a signal people actually believe.
Drive flakiness down and time-to-diagnosis down. We treat a flaky test the same way we treat a broken test, and we expect root-cause work rather than retry-until-green.
Bring AI into the SDLC:
Use AI tools day-to-day to accelerate test authoring, cluster failures, surface coverage insights, and propose fixes.
Decide where AI adds leverage and where a human eye is needed. A suite that looks comprehensive but isn't trustworthy is worse than a smaller one we rely on.
Help shape how the mobile team uses AI-assisted workflows more broadly - prompts, guardrails, review patterns.
Prevent defects, not just catch them:
Partner with product and engineering on shift-left quality: join specs early, push back on ambiguous acceptance criteria, and surface risk before code is written.
Close the loop on production issues using our observability stack (Datadog, Sentry, Grafana) - tying test coverage back to real customer impact.
Run targeted exploratory testing on high-risk releases when it's the right call.
Essential:
Hands-on experience with Maestro or Detox.
6+ years in quality engineering or test automation, with a track record of keeping automated suites stable rather than letting them rot into a graveyard of quarantined tests.
Experience introducing AI-assisted testing practices (test generation, failure clustering, coverage analytics) with sensible controls around review and trust.
Strong TypeScript and JavaScript - not just writing test scripts, but building helpers, tooling, and debugging into the app when needed.
Experience shaping CI/CD pipelines for test reliability (GitHub Actions or similar), including flakiness reduction, parallelisation, artefact management, and runtime control.
Comfortable with mobile E2E automation, or strong E2E experience on another platform plus a credible plan for getting productive on mobile quickly.
Able to operate independently and drive improvements end-to-end (frameworks, CI, test data, reporting).
Desirable:
Hands-on experience testing React Native apps.
Mobile performance and reliability work (crash reporting, startup time, memory and battery awareness).
API and contract testing experience, with a point of view on test data and environment strategy.
Mobile: TypeScript, React Native, Expo, EAS, GraphQL, Relay, Jest, React Testing Library, Maestro.
Backend: Kotlin, PHP 8 (Symfony), AWS, Postgres, RabbitMQ, Docker, Kubernetes.
Tooling and observability: GitHub, GitHub Actions, Jira, Confluence, Datadog, Sentry, Grafana.
Quick call with a Recruiter
15 minute cognitive test
Hiring manager interview (30 minutes)
Technical interview (90 minutes)
Culture-add interview (60 minutes)
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\n\nABOUT THE ROLE\n\nOur mobile app, Zable, is how most of our customers experience all of our products in one centralised space. It's written in React Native and TypeScript with a Kotlin backend, shipped to iOS and Android from a single codebase. We are now looking to level up the quality engineering so that we can raise release cadence without losing sleep over regressions.\n\nThis is an automation-first role. You'll spend most of your time writing code - test frameworks, CI tooling, helpers, rather than executing test scripts by hand. You'll work alongside software engineers, product, and design, setting direction.\n\nYou'll also be working at the frontier of AI-assisted quality, using LLMs and AI tooling to speed up test authoring, triage failures, and surface coverage gaps, while applying the engineering judgement to keep tests trustworthy.\n\n\n\n\nWHAT YOU'LL BE DOING\n\nOwn the mobile test strategy:\n\n - Define and evolve a pragmatic test pyramid for React Native - deciding where E2E is worth the weight and where logic belongs in faster layers (Jest, React Testing Library, component tests).\n\n - Make deliberate calls about coverage, reliability, and speed trade-offs across the app.\n\n - Set the bar for what \"ready to ship\" looks like on mobile, and hold the line on it.\n \n \n\nBuild reliable E2E automation:\n\n - Create and maintain mobile E2E suites in Maestro, including the scaffolding around them - test data, device configuration, helpers, reporting.\n\n - Integrate suites into CI (GitHub Actions) so engineers get fast, trustworthy feedback on every PR and release candidates carry a signal people actually believe.\n\n - Drive flakiness down and time-to-diagnosis down. We treat a flaky test the same way we treat a broken test, and we expect root-cause work rather than retry-until-green.\n \n \n\nBring AI into the SDLC:\n\n - Use AI tools day-to-day to accelerate test authoring, cluster failures, surface coverage insights, and propose fixes.\n\n - Decide where AI adds leverage and where a human eye is needed. A suite that looks comprehensive but isn't trustworthy is worse than a smaller one we rely on.\n\n - Help shape how the mobile team uses AI-assisted workflows more broadly - prompts, guardrails, review patterns.\n \n \n\nPrevent defects, not just catch them:\n\n - Partner with product and engineering on shift-left quality: join specs early, push back on ambiguous acceptance criteria, and surface risk before code is written.\n\n - Close the loop on production issues using our observability stack (Datadog, Sentry, Grafana) - tying test coverage back to real customer impact.\n\n - Run targeted exploratory testing on high-risk releases when it's the right call.\n \n \n\n\nWHAT WE'RE LOOKING FOR\n\nEssential:\n\n - Hands-on experience with Maestro or Detox.\n\n - 6+ years in quality engineering or test automation, with a track record of keeping automated suites stable rather than letting them rot into a graveyard of quarantined tests.\n\n - Experience introducing AI-assisted testing practices (test generation, failure clustering, coverage analytics) with sensible controls around review and trust.\n\n - Strong TypeScript and JavaScript - not just writing test scripts, but building helpers, tooling, and debugging into the app when needed.\n\n - Experience shaping CI/CD pipelines for test reliability (GitHub Actions or similar), including flakiness reduction, parallelisation, artefact management, and runtime control.\n\n - Comfortable with mobile E2E automation, or strong E2E experience on another platform plus a credible plan for getting productive on mobile quickly.\n\n - Able to operate independently and drive improvements end-to-end (frameworks, CI, test data, reporting).\n \n \n\nDesirable:\n\n - Hands-on experience testing React Native apps.\n\n - Mobile performance and reliability work (crash reporting, startup time, memory and battery awareness).\n\n - API and contract testing experience, with a point of view on test data and environment strategy.\n \n \n\n\nOUR TECH STACK\n\nMobile: TypeScript, React Native, Expo, EAS, GraphQL, Relay, Jest, React Testing Library, Maestro.\n\nBackend: Kotlin, PHP 8 (Symfony), AWS, Postgres, RabbitMQ, Docker, Kubernetes.\n\nTooling and observability: GitHub, GitHub Actions, Jira, Confluence, Datadog, Sentry, Grafana.\n\n\n\n\nINTERVIEW PROCESS\n\n 1. Quick call with a Recruiter\n\n 2. 15 minute cognitive test\n\n 3. Hiring manager interview (30 minutes)\n\n 4. Technical interview (90 minutes)\n\n 5. Culture-add interview (60 minutes)\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"2df5cb3f-837d-46b3-9cc7-f908344309db","title":"Customer Service Specialist (US Cards) ","department":"Operations","team":"Cards US Customer Ops","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-09-30T10:36:47.202+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/2df5cb3f-837d-46b3-9cc7-f908344309db","applyUrl":"https://jobs.ashbyhq.com/lendable/2df5cb3f-837d-46b3-9cc7-f908344309db/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
At Lendable, we're on a mission to brighten the financial futures of millions of Americans. Since launching our U.S. Credit Card in May 2024, we’ve been reshaping consumer credit by blending exceptional talent with cutting-edge technology.
We’re looking for confident, motivated, and persuasive communicators who thrive on helping customers achieve financial stability. As part of this exciting new chapter, you’ll play a key role in defining and managing critical operational processes from start to finish, making a real impact every day
Working Hours: Rotating weekly shifts to align with US operating hours:
Shift 1: 12:00 PM–9:00 PM UK time (Monday–Friday). WFH Monday & Friday, Tuesday - Thursday in office.
Shift 2: 4:00 PM–1:00 AM UK time (Monday–Friday). - Fully remote.
Training: Training will be 4-6 weeks long and held in our London office. The training times will be 10 am - 7 pm Monday - Friday UK time.
Holidays: You will receive 25 days annual leave plus 8 days (US holidays + Christmas day guaranteed).
At least 2 years in any industry in a customer-facing role, with a track record of connecting with and helping others.
You’re curious, quick to assess situations, and skilled at finding effective solutions.
Excellent written and verbal communication skills, active listening and rapport-building abilities.
You handle conflict gracefully, recover quickly from challenging interactions, and maintain composure.
Comfortable with technology and quick to learn new software.
Open to feedback, eager to improve, and adaptable to change in a fast-paced environment.
Enjoy solving problems independently, multitasking, and improving processes.
Spanish Speaking, desirable but not essential.
Interacting directly with customers via phone, email, and chat to answer questions and resolve issues with care and efficiency (and to the highest standard).
Ensuring every interaction reflects our commitment to putting customers first and that customer demand is met when it comes to query resolution.
Coordinating across internal teams and external partners to drive the success of the US Cards program.
Interact directly with customers via voice/non-voice as part of your role to ensure customer demand is met and customers achieve first-contact resolution on their query/need.
Escalating risks or potential risks that may negatively impact good customer outcomes.
Identifying and recording customer dissatisfaction against Lendables processes and responding appropriately to achieve complaint resolution, where complaint resolution is not possible following complaint escalation procedures.
Meeting defined individual and team performance targets to ensure delivery of key business and department objectives.
Previous experience in financial services or consumer lending environments.
Familiarity with US-based work environments and customer expectations.
An intro call with a member of the Talent Team.
Final stage interview with the head of department held remotely.
Salary Range: £30K–£39K (includes an allowance for unsociable hours).
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\n\nABOUT THE ROLE\n\nAt Lendable, we're on a mission to brighten the financial futures of millions of Americans. Since launching our U.S. Credit Card in May 2024, we’ve been reshaping consumer credit by blending exceptional talent with cutting-edge technology.\n\nWe’re looking for confident, motivated, and persuasive communicators who thrive on helping customers achieve financial stability. As part of this exciting new chapter, you’ll play a key role in defining and managing critical operational processes from start to finish, making a real impact every day\n\nWorking Hours: Rotating weekly shifts to align with US operating hours:\n\n - Shift 1: 12:00 PM–9:00 PM UK time (Monday–Friday). WFH Monday & Friday, Tuesday - Thursday in office.\n\n - Shift 2: 4:00 PM–1:00 AM UK time (Monday–Friday). - Fully remote.\n\nTraining: Training will be 4-6 weeks long and held in our London office. The training times will be 10 am - 7 pm Monday - Friday UK time.\n\nHolidays: You will receive 25 days annual leave plus 8 days (US holidays + Christmas day guaranteed).\n\n \n\n\nYOUR PROFILE\n\n - At least 2 years in any industry in a customer-facing role, with a track record of connecting with and helping others.\n\n - You’re curious, quick to assess situations, and skilled at finding effective solutions.\n\n - Excellent written and verbal communication skills, active listening and rapport-building abilities.\n\n - You handle conflict gracefully, recover quickly from challenging interactions, and maintain composure.\n\n - Comfortable with technology and quick to learn new software.\n\n - Open to feedback, eager to improve, and adaptable to change in a fast-paced environment.\n\n - Enjoy solving problems independently, multitasking, and improving processes.\n\n - Spanish Speaking, desirable but not essential. \n\n \n\n\nWHAT YOU'LL BE DOING\n\n - Interacting directly with customers via phone, email, and chat to answer questions and resolve issues with care and efficiency (and to the highest standard).\n\n - Ensuring every interaction reflects our commitment to putting customers first and that customer demand is met when it comes to query resolution.\n\n - Coordinating across internal teams and external partners to drive the success of the US Cards program.\n\n - Interact directly with customers via voice/non-voice as part of your role to ensure customer demand is met and customers achieve first-contact resolution on their query/need.\n\n - Escalating risks or potential risks that may negatively impact good customer outcomes.\n\n - Identifying and recording customer dissatisfaction against Lendables processes and responding appropriately to achieve complaint resolution, where complaint resolution is not possible following complaint escalation procedures.\n\n - Meeting defined individual and team performance targets to ensure delivery of key business and department objectives.\n\n \n\n\nNICE TO HAVES\n\n - Previous experience in financial services or consumer lending environments.\n\n - Familiarity with US-based work environments and customer expectations.\n\n \n\n\nINTERVIEW PROCESS\n\n - An intro call with a member of the Talent Team.\n\n - Final stage interview with the head of department held remotely.\n\nSalary Range: £30K–£39K (includes an allowance for unsociable hours).\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"3079e2d2-545b-4873-8f82-133b96c4cd0e","title":"AI Scientist","department":"Growth & Analytics","team":"UK Operations Analytics","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-10-02T13:25:37.696+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/3079e2d2-545b-4873-8f82-133b96c4cd0e","applyUrl":"https://jobs.ashbyhq.com/lendable/3079e2d2-545b-4873-8f82-133b96c4cd0e/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
This role combines applied AI engineering, process design and hands-on Python development. You will work on loosely defined problems, test ideas quickly and turn the strongest ones into reliable services.
In under a year, we built a chatbot across Loans, Credit Cards and Motor Finance that now handles more than 1 million customer chats a year at around a 70% resolution rate. It completes complex account actions autonomously, end to end, and we hold it to the same standard as our best operations agents.
We have also built AI document parsers that process around 500,000 documents a year, and are trialling voice AI on our phone lines. You will help take these systems further and find the next high-impact processes to automate.
Improve the chatbot's quality and expand the account actions it can complete autonomously.
Expand our in-house document extraction pipelines to make parsing faster and more accurate.
Design LLM-driven workflows that simplify case management.
Find new opportunities to replace manual work with effective AI systems.
Own solutions from discovery and prototyping through deployment, evaluation and monitoring.
Strong engineering skills and experience building production systems.
Hands-on experience using LLMs in real workflows.
Experience designing and improving prompts, retrieval pipelines, agent workflows and evaluations.
An understanding of business processes and good judgement about where AI can simplify or automate them.
The ability to structure ambiguous problems, test hypotheses and make progress with partial information.
Clear communication and the ability to explain trade-offs and influence stakeholders.
Work with LLMs, retrieval systems, agents and automation pipelines every day.
Join a small, autonomous team with meaningful ownership and decision-making power.
Introductory call
Take-home exercise
Take home debrief
Case study
Onsite final interview
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nThis role combines applied AI engineering, process design and hands-on Python development. You will work on loosely defined problems, test ideas quickly and turn the strongest ones into reliable services.\n\nIn under a year, we built a chatbot across Loans, Credit Cards and Motor Finance that now handles more than 1 million customer chats a year at around a 70% resolution rate. It completes complex account actions autonomously, end to end, and we hold it to the same standard as our best operations agents.\n\nWe have also built AI document parsers that process around 500,000 documents a year, and are trialling voice AI on our phone lines. You will help take these systems further and find the next high-impact processes to automate.\n\n\n\n\nWHAT YOU WILL DO\n\n - Improve the chatbot's quality and expand the account actions it can complete autonomously.\n\n - Expand our in-house document extraction pipelines to make parsing faster and more accurate.\n\n - Design LLM-driven workflows that simplify case management.\n\n - Find new opportunities to replace manual work with effective AI systems.\n\n - Own solutions from discovery and prototyping through deployment, evaluation and monitoring.\n \n \n\n\nWHAT WE ARE LOOKING FOR\n\n - Strong engineering skills and experience building production systems.\n\n - Hands-on experience using LLMs in real workflows.\n\n - Experience designing and improving prompts, retrieval pipelines, agent workflows and evaluations.\n\n - An understanding of business processes and good judgement about where AI can simplify or automate them.\n\n - The ability to structure ambiguous problems, test hypotheses and make progress with partial information.\n\n - Clear communication and the ability to explain trade-offs and influence stakeholders.\n \n \n\n\nWHY JOIN US\n\n - Work with LLMs, retrieval systems, agents and automation pipelines every day.\n\n - Join a small, autonomous team with meaningful ownership and decision-making power.\n \n \n\n\nINTERVIEW PROCESS\n\n 1. Introductory call\n\n 2. Take-home exercise\n\n 3. Take home debrief\n\n 4. Case study \n\n 5. Onsite final interview\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"4c6ac55f-a41c-428a-8f7b-965b5d370114","title":"Complaints Officer - Graduate ","department":"Operations","team":"Complaints","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-11-03T10:19:20.876+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/4c6ac55f-a41c-428a-8f7b-965b5d370114","applyUrl":"https://jobs.ashbyhq.com/lendable/4c6ac55f-a41c-428a-8f7b-965b5d370114/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
About the role
This role is for someone wanting to start a career in operations within a financial services firm. You'll join as a Graduate focused on working complaints and train to become a fully competent Complaints Officer, investigating and resolving our more complex customer interactions across loans, cards and auto-finance. A critical role to help the business understand how it can serve customers better.
This is a casework role. From early on you will hold your own caseload, speak to customers directly, make decisions on whether we got it right, and put things right where we didn't. You will be supported through structured training, coaching and quality feedback as you develop in the role
Some of the areas you'll delve into are:
The regulatory framework for complaints: FCA regulation, the DISP rules, Consumer Duty, and how the guidance is applied to real cases.
Investigation technique: gathering evidence, interrogating system records and call recordings, and testing what actually happened against what should have happened.
Decision making and redress: reaching fair and objective outcomes, and calculating and explaining any compensation due.
Customer communication: writing final response letters that break complex issues down into plain English.
The Financial Ombudsman Service: how cases are referred, how FOS reaches its view, and how we apply those learnings to future cases.
Root cause and feedback: spotting the product and process failures behind complaints and feeding them back to frontline and product teams.
Reporting to a Complaints Manager within the Operations Team, you will be responsible for a live caseload and for the quality of the decisions you make on it.
No prior complaints experience needed, we care about how you think, not what you already know. This role requires an ability to learn quickly, work to deadlines and support our customers effectively.
Your team's objectives
Lendable aims to resolve all complaints promptly, ensuring that they are investigated diligently and fairly for customers. We are committed to providing excellent customer service and to reaching the right outcomes for our customers.
Feedback is an important part of how we evolve as a business. The team is encouraged to speak up, take each complaint on its own merits and provide valuable insight back into the business so we can improve and grow.
Our ability to handle complaints effectively for our customers and therefore for us as a business has never been more important than now, as we expand our existing products in the UK and US financial markets.
What you'll be doing
Investigating and resolving complaints about our loans, cards and auto-finance products, taking each case on its own merits
Self-managing a varied and increasingly complex caseload: prioritising cases, choosing the best contact mechanism for each customer, and working efficiently enough to meet our KPI minimum standards
Communicating with complainants in writing and by phone — managing expectations, handling difficult situations with tact and professionalism, and finding solutions to the issues raised
Writing professional final response letters that set out our decision, our rationale and the customer's right to refer to the Financial Ombudsman Service
Following our complaint handling standards and keeping clear records, making sure every decision is backed by demonstrable evidence and a documented rationale
Working to resolve complaints without the customer needing to refer to FOS, and applying the learnings from both internal and FOS outcomes to future cases
Feeding back to frontline and product teams on the product and process improvements your cases surface, across Operations and the wider Lendable business
Keeping your knowledge of Lendable's products current through effective use and review of our policies, procedures and business tools
Turning your hand to other areas of operational need as the business requires
What we're looking for
Educated to degree level
Exceptional written communication - you can structure an argument and explain a complex decision clearly to someone who is not an expert
An aptitude for investigation, analysis, problem-solving and dispute resolution
Strong organisation and self-management - you can hold a caseload, prioritise it and work to deadlines without being chased
Sound judgment and a sound moral compass: willing to speak up to make sure good customer outcomes stay at the heart of what we do
Resilience and adaptability in a fast-paced, changing environment
A willingness to learn FCA regulation and the DISP complaint handling rules and guidance
The interview process
We're not a corporation so we try our best to get things moving as quickly as possible. For this role we'd expect:
A 15 minute cognitive assessment
A quick phone call with one of the Talent team
An onsite assessment centre with a role focus and a final stage interview with the Complaints Management team to discuss your fit and capability for the role.
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nAbout the role\n\nThis role is for someone wanting to start a career in operations within a financial services firm. You'll join as a Graduate focused on working complaints and train to become a fully competent Complaints Officer, investigating and resolving our more complex customer interactions across loans, cards and auto-finance. A critical role to help the business understand how it can serve customers better.\n\nThis is a casework role. From early on you will hold your own caseload, speak to customers directly, make decisions on whether we got it right, and put things right where we didn't. You will be supported through structured training, coaching and quality feedback as you develop in the role\n\n\nSome of the areas you'll delve into are:\n\n - The regulatory framework for complaints: FCA regulation, the DISP rules, Consumer Duty, and how the guidance is applied to real cases.\n\n - Investigation technique: gathering evidence, interrogating system records and call recordings, and testing what actually happened against what should have happened.\n\n - Decision making and redress: reaching fair and objective outcomes, and calculating and explaining any compensation due.\n\n - Customer communication: writing final response letters that break complex issues down into plain English.\n\n - The Financial Ombudsman Service: how cases are referred, how FOS reaches its view, and how we apply those learnings to future cases.\n\n - Root cause and feedback: spotting the product and process failures behind complaints and feeding them back to frontline and product teams.\n\nReporting to a Complaints Manager within the Operations Team, you will be responsible for a live caseload and for the quality of the decisions you make on it.\n\nNo prior complaints experience needed, we care about how you think, not what you already know. This role requires an ability to learn quickly, work to deadlines and support our customers effectively.\n\n\nYour team's objectives\n\nLendable aims to resolve all complaints promptly, ensuring that they are investigated diligently and fairly for customers. We are committed to providing excellent customer service and to reaching the right outcomes for our customers.\n\nFeedback is an important part of how we evolve as a business. The team is encouraged to speak up, take each complaint on its own merits and provide valuable insight back into the business so we can improve and grow.\n\nOur ability to handle complaints effectively for our customers and therefore for us as a business has never been more important than now, as we expand our existing products in the UK and US financial markets.\n\n\nWhat you'll be doing\n\n - Investigating and resolving complaints about our loans, cards and auto-finance products, taking each case on its own merits\n\n - Self-managing a varied and increasingly complex caseload: prioritising cases, choosing the best contact mechanism for each customer, and working efficiently enough to meet our KPI minimum standards\n\n - Communicating with complainants in writing and by phone — managing expectations, handling difficult situations with tact and professionalism, and finding solutions to the issues raised\n\n - Writing professional final response letters that set out our decision, our rationale and the customer's right to refer to the Financial Ombudsman Service\n\n - Following our complaint handling standards and keeping clear records, making sure every decision is backed by demonstrable evidence and a documented rationale\n\n - Working to resolve complaints without the customer needing to refer to FOS, and applying the learnings from both internal and FOS outcomes to future cases\n\n - Feeding back to frontline and product teams on the product and process improvements your cases surface, across Operations and the wider Lendable business\n\n - Keeping your knowledge of Lendable's products current through effective use and review of our policies, procedures and business tools\n\n - Turning your hand to other areas of operational need as the business requires\n \n\nWhat we're looking for\n\n - Educated to degree level\n\n - Exceptional written communication - you can structure an argument and explain a complex decision clearly to someone who is not an expert\n\n - An aptitude for investigation, analysis, problem-solving and dispute resolution\n\n - Strong organisation and self-management - you can hold a caseload, prioritise it and work to deadlines without being chased\n\n - Sound judgment and a sound moral compass: willing to speak up to make sure good customer outcomes stay at the heart of what we do\n\n - Resilience and adaptability in a fast-paced, changing environment\n\n - A willingness to learn FCA regulation and the DISP complaint handling rules and guidance\n \n\nThe interview process\n\nWe're not a corporation so we try our best to get things moving as quickly as possible. For this role we'd expect:\n\n - A 15 minute cognitive assessment\n\n - A quick phone call with one of the Talent team\n\n - An onsite assessment centre with a role focus and a final stage interview with the Complaints Management team to discuss your fit and capability for the role.\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"3eca44e8-1221-431b-bb88-6eb654e1876d","title":"Associate Product Manager (US Cards)","department":"Engineering & Product","team":"Cards US Product","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-10-02T16:00:43.904+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/3eca44e8-1221-431b-bb88-6eb654e1876d","applyUrl":"https://jobs.ashbyhq.com/lendable/3eca44e8-1221-431b-bb88-6eb654e1876d/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
In six years, Lendable has built a profitable, market-leading credit card in the UK. In 2023, we brought that playbook to the US and set an even higher bar. This year the US credit card business scaled rapidly: our run rate grew more than 20x in the last six months.
A lot of the work of getting customers through the door is in place. The next stage is about what happens once they’re in: helping them pay on time, giving more credit to the ones who earn it, getting people back on track when they fall behind, and ensuring an intuitive user experience across channels.
If you're excited by fintech, lending and scaling products in a fast-moving environment, this role offers real ownership, impact and room to grow.
We're hiring a Associate Product Manager to join the product team, and will cover post booking areas including payments, collections, credit limit increases, spend, and the mobile app.
No two weeks look the same. One week you might be sizing an opportunity, the next week sitting with the ops team to understand why customers are calling, or putting a rough version of an idea in front of real customers before anyone builds the proper one. We care more about how quickly we learn than how polished the first attempt looks.
Running experiments across the customer lifecycle, such as how and when we remind people to pay, what gets them to set up autopay, and how we gamify engagement
Working with credit risk and data science on how to apply models to new use cases and opportunities
Finding cheap, fast ways to test an idea (a manual process, an email, a script) with AI before committing engineering time to it
Gathering customer research to get truthful and unbiased reads
Building tools and automations with AI that save time for you, the ops team and the wider business
Doing whatever it takes to get something live, including the unglamorous parts like unblocking developers, socializing with legal and compliance, or writing the guide for the ops team
Don’t worry if you don’t meet all these criteria. We'd love to talk to any great candidate that is excited, inquisitive, and a go-getter.
1-4 years in product, strategy, analytics, consulting or operations, with some time spent working closely to product or execution teams to deliver value
You ask a lot of questions and you're not satisfied until you understand why something is happening
You enjoy forming a hypothesis and finding the quickest way to test it, even if the first version is rough
You're comfortable with data: you can write SQL or Python and answer your own questions
You're already using AI tools like Claude Code, Cursor or Codex in your work or side projects, and you want to see how far they go
You're happy to pick up the small jobs, understanding that as a lean product team no job is too unworthy of our attention
You like days that look different from each other
Bonus: experience in lending, payments, fintech or a fast-growing startup
Keep in mind: you will not be a fit for this role if you're looking for a well-defined backlog to manage, or you'd rather wait until a problem is fully specified before starting on it. Much of what we work on starts as a loose question with multiple options possible.
We want to build the most AI-forward financial services company in the world. PMs here make their own dashboards to answer questions that used to need an analyst, build their own agents and workflows to take care of repetitive work, and ship straightforward changes to production themselves. You don't need to be an expert on day one, but we'll expect you to keep pushing what one person can do.
You'll report to the Senior Product Manager for Customer Management, and work most closely with:
A developer and design team split across London and Europe, covering frontend and backend
A data science team building models specific to the US business
A credit risk team
A growth team
An operations team
The team spans our London office, remote engineers in Europe, and our office in Arlington, Virginia, near DC, which you'll visit.
No one here is limited to their lane. If you want to pick up credit analysis, prototype a feature or fix something in ops, you will be supported.
Work from home Mondays and Fridays, and be in the office Tuesday to Thursday, with lunches prepared by our top-tier in-house chefs
Top-tier private health insurance
Offsites for the US Cards product and engineering team, and an annual whole-company trip abroad (previously Turkey and France)
We respect your time and move quickly:
Intro call (remote) - 30 minutes with the hiring manager
Take-home exercise (remote) - a practical product challenge in your own time, followed by a video debrief with two members of the product team
Final round (in our London office) - typically with the CPO and US Cards MD, Engineering Manager, Head of Product and hiring manager
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nIn six years, Lendable has built a profitable, market-leading credit card in the UK. In 2023, we brought that playbook to the US and set an even higher bar. This year the US credit card business scaled rapidly: our run rate grew more than 20x in the last six months.\n\nA lot of the work of getting customers through the door is in place. The next stage is about what happens once they’re in: helping them pay on time, giving more credit to the ones who earn it, getting people back on track when they fall behind, and ensuring an intuitive user experience across channels.\n\nIf you're excited by fintech, lending and scaling products in a fast-moving environment, this role offers real ownership, impact and room to grow.\n\n\n\n\nABOUT THE ROLE\n\nWe're hiring a Associate Product Manager to join the product team, and will cover post booking areas including payments, collections, credit limit increases, spend, and the mobile app.\n\nNo two weeks look the same. One week you might be sizing an opportunity, the next week sitting with the ops team to understand why customers are calling, or putting a rough version of an idea in front of real customers before anyone builds the proper one. We care more about how quickly we learn than how polished the first attempt looks.\n\n\n\n\nWHAT YOU'LL WORK ON\n\n - Running experiments across the customer lifecycle, such as how and when we remind people to pay, what gets them to set up autopay, and how we gamify engagement\n\n - Working with credit risk and data science on how to apply models to new use cases and opportunities\n\n - Finding cheap, fast ways to test an idea (a manual process, an email, a script) with AI before committing engineering time to it\n\n - Gathering customer research to get truthful and unbiased reads\n\n - Building tools and automations with AI that save time for you, the ops team and the wider business\n\n - Doing whatever it takes to get something live, including the unglamorous parts like unblocking developers, socializing with legal and compliance, or writing the guide for the ops team\n \n \n\n\nWHAT WE'RE LOOKING FOR\n\nDon’t worry if you don’t meet all these criteria. We'd love to talk to any great candidate that is excited, inquisitive, and a go-getter.\n\n - 1-4 years in product, strategy, analytics, consulting or operations, with some time spent working closely to product or execution teams to deliver value\n\n - You ask a lot of questions and you're not satisfied until you understand why something is happening\n\n - You enjoy forming a hypothesis and finding the quickest way to test it, even if the first version is rough\n\n - You're comfortable with data: you can write SQL or Python and answer your own questions\n\n - You're already using AI tools like Claude Code, Cursor or Codex in your work or side projects, and you want to see how far they go\n\n - You're happy to pick up the small jobs, understanding that as a lean product team no job is too unworthy of our attention\n\n - You like days that look different from each other\n\n - Bonus: experience in lending, payments, fintech or a fast-growing startup\n\nKeep in mind: you will not be a fit for this role if you're looking for a well-defined backlog to manage, or you'd rather wait until a problem is fully specified before starting on it. Much of what we work on starts as a loose question with multiple options possible.\n\n\n\n\nAI AT LENDABLE\n\nWe want to build the most AI-forward financial services company in the world. PMs here make their own dashboards to answer questions that used to need an analyst, build their own agents and workflows to take care of repetitive work, and ship straightforward changes to production themselves. You don't need to be an expert on day one, but we'll expect you to keep pushing what one person can do.\n\n\n\n\nYOUR TEAM\n\nYou'll report to the Senior Product Manager for Customer Management, and work most closely with:\n\n - A developer and design team split across London and Europe, covering frontend and backend\n\n - A data science team building models specific to the US business\n\n - A credit risk team\n\n - A growth team\n\n - An operations team\n\nThe team spans our London office, remote engineers in Europe, and our office in Arlington, Virginia, near DC, which you'll visit.\n\n\n\n\n\n\n\nLIFE AT LENDABLE\n\n - No one here is limited to their lane. If you want to pick up credit analysis, prototype a feature or fix something in ops, you will be supported.\n\n - Work from home Mondays and Fridays, and be in the office Tuesday to Thursday, with lunches prepared by our top-tier in-house chefs\n\n - Top-tier private health insurance\n\n - Offsites for the US Cards product and engineering team, and an annual whole-company trip abroad (previously Turkey and France)\n \n \n\n\nINTERVIEW PROCESS\n\nWe respect your time and move quickly:\n\n 1. Intro call (remote) - 30 minutes with the hiring manager\n\n 2. Take-home exercise (remote) - a practical product challenge in your own time, followed by a video debrief with two members of the product team\n\n 3. Final round (in our London office) - typically with the CPO and US Cards MD, Engineering Manager, Head of Product and hiring manager\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"ae4ae324-4ebf-4594-9db4-0bad556ae95e","title":"Operations Investigations Graduate","department":"Operations","team":"Complaints","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-11-03T10:19:25.532+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/ae4ae324-4ebf-4594-9db4-0bad556ae95e","applyUrl":"https://jobs.ashbyhq.com/lendable/ae4ae324-4ebf-4594-9db4-0bad556ae95e/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
About the role
This role is for someone wanting to start a career in operations within a financial services firm. You'll join as a Graduate focused on working complaints and train to become a fully competent Complaints Officer, investigating and resolving our more complex customer interactions across loans, cards and auto-finance. A critical role to help the business understand how it can serve customers better.
This is a casework role. From early on you will hold your own caseload, speak to customers directly, make decisions on whether we got it right, and put things right where we didn't. You will be supported through structured training, coaching and quality feedback as you develop in the role
Some of the areas you'll delve into are:
The regulatory framework for complaints: FCA regulation, the DISP rules, Consumer Duty, and how the guidance is applied to real cases.
Investigation technique: gathering evidence, interrogating system records and call recordings, and testing what actually happened against what should have happened.
Decision making and redress: reaching fair and objective outcomes, and calculating and explaining any compensation due.
Customer communication: writing final response letters that break complex issues down into plain English.
The Financial Ombudsman Service: how cases are referred, how FOS reaches its view, and how we apply those learnings to future cases.
Root cause and feedback: spotting the product and process failures behind complaints and feeding them back to frontline and product teams.
Reporting to a Complaints Manager within the Operations Team, you will be responsible for a live caseload and for the quality of the decisions you make on it.
No prior complaints experience needed, we care about how you think, not what you already know. This role requires an ability to learn quickly, work to deadlines and support our customers effectively.
Your team's objectives
Lendable aims to resolve all complaints promptly, ensuring that they are investigated diligently and fairly for customers. We are committed to providing excellent customer service and to reaching the right outcomes for our customers.
Feedback is an important part of how we evolve as a business. The team is encouraged to speak up, take each complaint on its own merits and provide valuable insight back into the business so we can improve and grow.
Our ability to handle complaints effectively for our customers and therefore for us as a business has never been more important than now, as we expand our existing products in the UK and US financial markets.
What you'll be doing
Investigating and resolving complaints about our loans, cards and auto-finance products, taking each case on its own merits
Self-managing a varied and increasingly complex caseload: prioritising cases, choosing the best contact mechanism for each customer, and working efficiently enough to meet our KPI minimum standards
Communicating with complainants in writing and by phone — managing expectations, handling difficult situations with tact and professionalism, and finding solutions to the issues raised
Writing professional final response letters that set out our decision, our rationale and the customer's right to refer to the Financial Ombudsman Service
Following our complaint handling standards and keeping clear records, making sure every decision is backed by demonstrable evidence and a documented rationale
Working to resolve complaints without the customer needing to refer to FOS, and applying the learnings from both internal and FOS outcomes to future cases
Feeding back to frontline and product teams on the product and process improvements your cases surface, across Operations and the wider Lendable business
Keeping your knowledge of Lendable's products current through effective use and review of our policies, procedures and business tools
Turning your hand to other areas of operational need as the business requires
What we're looking for
Educated to degree level
Exceptional written communication - you can structure an argument and explain a complex decision clearly to someone who is not an expert
An aptitude for investigation, analysis, problem-solving and dispute resolution
Strong organisation and self-management - you can hold a caseload, prioritise it and work to deadlines without being chased
Sound judgment and a sound moral compass: willing to speak up to make sure good customer outcomes stay at the heart of what we do
Resilience and adaptability in a fast-paced, changing environment
A willingness to learn FCA regulation and the DISP complaint handling rules and guidance
The interview process
We're not a corporation so we try our best to get things moving as quickly as possible. For this role we'd expect:
A 15 minute cognitive assessment
A quick phone call with one of the Talent team
An onsite assessment centre with a role focus and a final stage interview with the Complaints Management team to discuss your fit and capability for the role.
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nAbout the role\n\nThis role is for someone wanting to start a career in operations within a financial services firm. You'll join as a Graduate focused on working complaints and train to become a fully competent Complaints Officer, investigating and resolving our more complex customer interactions across loans, cards and auto-finance. A critical role to help the business understand how it can serve customers better.\n\nThis is a casework role. From early on you will hold your own caseload, speak to customers directly, make decisions on whether we got it right, and put things right where we didn't. You will be supported through structured training, coaching and quality feedback as you develop in the role\n\n\nSome of the areas you'll delve into are:\n\n - The regulatory framework for complaints: FCA regulation, the DISP rules, Consumer Duty, and how the guidance is applied to real cases.\n\n - Investigation technique: gathering evidence, interrogating system records and call recordings, and testing what actually happened against what should have happened.\n\n - Decision making and redress: reaching fair and objective outcomes, and calculating and explaining any compensation due.\n\n - Customer communication: writing final response letters that break complex issues down into plain English.\n\n - The Financial Ombudsman Service: how cases are referred, how FOS reaches its view, and how we apply those learnings to future cases.\n\n - Root cause and feedback: spotting the product and process failures behind complaints and feeding them back to frontline and product teams.\n\nReporting to a Complaints Manager within the Operations Team, you will be responsible for a live caseload and for the quality of the decisions you make on it.\n\nNo prior complaints experience needed, we care about how you think, not what you already know. This role requires an ability to learn quickly, work to deadlines and support our customers effectively.\n\n\nYour team's objectives\n\nLendable aims to resolve all complaints promptly, ensuring that they are investigated diligently and fairly for customers. We are committed to providing excellent customer service and to reaching the right outcomes for our customers.\n\nFeedback is an important part of how we evolve as a business. The team is encouraged to speak up, take each complaint on its own merits and provide valuable insight back into the business so we can improve and grow.\n\nOur ability to handle complaints effectively for our customers and therefore for us as a business has never been more important than now, as we expand our existing products in the UK and US financial markets.\n\n\nWhat you'll be doing\n\n - Investigating and resolving complaints about our loans, cards and auto-finance products, taking each case on its own merits\n\n - Self-managing a varied and increasingly complex caseload: prioritising cases, choosing the best contact mechanism for each customer, and working efficiently enough to meet our KPI minimum standards\n\n - Communicating with complainants in writing and by phone — managing expectations, handling difficult situations with tact and professionalism, and finding solutions to the issues raised\n\n - Writing professional final response letters that set out our decision, our rationale and the customer's right to refer to the Financial Ombudsman Service\n\n - Following our complaint handling standards and keeping clear records, making sure every decision is backed by demonstrable evidence and a documented rationale\n\n - Working to resolve complaints without the customer needing to refer to FOS, and applying the learnings from both internal and FOS outcomes to future cases\n\n - Feeding back to frontline and product teams on the product and process improvements your cases surface, across Operations and the wider Lendable business\n\n - Keeping your knowledge of Lendable's products current through effective use and review of our policies, procedures and business tools\n\n - Turning your hand to other areas of operational need as the business requires\n \n\nWhat we're looking for\n\n - Educated to degree level\n\n - Exceptional written communication - you can structure an argument and explain a complex decision clearly to someone who is not an expert\n\n - An aptitude for investigation, analysis, problem-solving and dispute resolution\n\n - Strong organisation and self-management - you can hold a caseload, prioritise it and work to deadlines without being chased\n\n - Sound judgment and a sound moral compass: willing to speak up to make sure good customer outcomes stay at the heart of what we do\n\n - Resilience and adaptability in a fast-paced, changing environment\n\n - A willingness to learn FCA regulation and the DISP complaint handling rules and guidance\n \n\nThe interview process\n\nWe're not a corporation so we try our best to get things moving as quickly as possible. For this role we'd expect:\n\n - A 15 minute cognitive assessment\n\n - A quick phone call with one of the Talent team\n\n - An onsite assessment centre with a role focus and a final stage interview with the Complaints Management team to discuss your fit and capability for the role.\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"207bb4cf-b1ae-4298-bb17-19dbcdcfa20a","title":"Senior Product Designer","department":"Engineering & Product","team":"Design","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-10-15T14:15:44.521+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/207bb4cf-b1ae-4298-bb17-19dbcdcfa20a","applyUrl":"https://jobs.ashbyhq.com/lendable/207bb4cf-b1ae-4298-bb17-19dbcdcfa20a/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
We're looking for an experienced and proactive Senior Product Designer to join our Product Design team at Zable (Lendable). You'll join a team of 5 product designers and report to the VP of Product & Design.
You'll work mainly on the Zable app, our financial SuperApp with 2M+ monthly active users. It brings together credit cards, loans, memberships, mobile and more in one place. You'll own complex product areas end-to-end, from discovery and research through to polished, production-ready design. You'll set design direction alongside PMs and Engineering, mentor other designers, and help raise the bar for craft and outcomes across the team.
5+ years of product design experience, ideally in fintech or a fast-paced startup
Strong mobile app and web experience
Customer-obsessed and data-literate: you challenge solution-led briefs and back decisions with evidence
Takes real creative risks, and can bring a team along with a clear story for why a bolder direction is right
Confident with senior stakeholders, and pushes back when quality or customer outcomes are at risk
AI-native: you push past the first obvious output, not just work faster
Enjoys raising the bar for other designers through mentoring and feedback
Bonus:
Designing AI-powered products (explainability, human override)
Shipping improvements without engineering, e.g. via CMS or no-code tools
Regulated environments, e.g. Consumer Duty
UX writing
Lead discovery, choosing the right research method and turning findings into clear design direction
Own design delivery for your squad, from first flows through to build
Work with engineers throughout design, not just at handoff, weighing build cost in your decisions
Contribute to the design system, and know when breaking from it is right for the customer
Run usability tests and experiments with clear measures of success
Use AI across your workflow, including pushing design changes to production yourself
Design to Consumer Duty and accessibility standards, and call out issues in others' work
Run design critiques and write rationale that stands on its own
Simplicity wins
If a user has to think too hard, we’ve already lost. We strip away complexity, jargon, and unnecessary steps to make managing finances effortless. Every screen should feel intuitive, focused, and frictionless.
Evidence over ego
We don’t design based on opinions. Everything we build is informed by data, tested, and refined based on real user behavior.
Trust is our best feature
Finance is built on trust. Every design decision should reinforce transparency, security, and user confidence. We prove we care by helping users make financial decisions that empower them.
Interview Process
CV screening
An introductory call with someone from the Talent Team and/or hiring manager
A take-home exercise to complete in your own time
Task debrief with members of the design team (45 mins)
Final round in person at the office (3x30 min, same day):
VP Product & Design
Engineering team members
Final round interview with our CPO
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nWe're looking for an experienced and proactive Senior Product Designer to join our Product Design team at Zable (Lendable). You'll join a team of 5 product designers and report to the VP of Product & Design.\n\n\n\nYou'll work mainly on the Zable app, our financial SuperApp with 2M+ monthly active users. It brings together credit cards, loans, memberships, mobile and more in one place. You'll own complex product areas end-to-end, from discovery and research through to polished, production-ready design. You'll set design direction alongside PMs and Engineering, mentor other designers, and help raise the bar for craft and outcomes across the team.\n\n\n\n\nTHE IDEAL CANDIDATE\n\n - 5+ years of product design experience, ideally in fintech or a fast-paced startup\n\n - Strong mobile app and web experience\n\n - Customer-obsessed and data-literate: you challenge solution-led briefs and back decisions with evidence\n\n - Takes real creative risks, and can bring a team along with a clear story for why a bolder direction is right\n\n - Confident with senior stakeholders, and pushes back when quality or customer outcomes are at risk\n\n - AI-native: you push past the first obvious output, not just work faster\n\n - Enjoys raising the bar for other designers through mentoring and feedback\n\n - Bonus:\n \n - Designing AI-powered products (explainability, human override)\n \n - Shipping improvements without engineering, e.g. via CMS or no-code tools\n \n - Regulated environments, e.g. Consumer Duty\n \n - UX writing\n \n \n\n\nWHAT YOU'LL BE DOING\n\n - Lead discovery, choosing the right research method and turning findings into clear design direction\n\n - Own design delivery for your squad, from first flows through to build\n\n - Work with engineers throughout design, not just at handoff, weighing build cost in your decisions\n\n - Contribute to the design system, and know when breaking from it is right for the customer\n\n - Run usability tests and experiments with clear measures of success\n\n - Use AI across your workflow, including pushing design changes to production yourself\n\n - Design to Consumer Duty and accessibility standards, and call out issues in others' work\n\n - Run design critiques and write rationale that stands on its own\n\n\n\n\nOUR DESIGN PRINCIPLES\n\n 1. Simplicity wins\n \n 1. If a user has to think too hard, we’ve already lost. We strip away complexity, jargon, and unnecessary steps to make managing finances effortless. Every screen should feel intuitive, focused, and frictionless.\n\n 2. Evidence over ego\n \n 1. We don’t design based on opinions. Everything we build is informed by data, tested, and refined based on real user behavior.\n\n 3. Trust is our best feature\n \n 1. Finance is built on trust. Every design decision should reinforce transparency, security, and user confidence. We prove we care by helping users make financial decisions that empower them.\n \n \n\nInterview Process\n\n - CV screening\n\n - An introductory call with someone from the Talent Team and/or hiring manager\n\n - A take-home exercise to complete in your own time\n\n - Task debrief with members of the design team (45 mins)\n\n - Final round in person at the office (3x30 min, same day):\n \n - VP Product & Design\n \n - Engineering team members\n \n - Final round interview with our CPO\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"fd4ee99f-667e-4c02-a77e-94adcd010639","title":"Senior Growth Manager","department":"Growth & Analytics","team":"UK Growth","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-10-05T08:24:27.309+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/fd4ee99f-667e-4c02-a77e-94adcd010639","applyUrl":"https://jobs.ashbyhq.com/lendable/fd4ee99f-667e-4c02-a77e-94adcd010639/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
We’re entering a once-in-a-company moment: a major step-change in our D2C marketing investment, a full rebrand of the company and product under the Zable brand, and a marketing function being built out at pace. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up.
As our Senior Growth Manager (Performance Marketing) for the US and Mexico, you'll be the operational engine behind our growth in two new markets. Reporting to the Head of Growth, you'll own the tactical campaign management of our digital acquisition across the US and MX - standing up channels from scratch, finding what works, and scaling the winners. You'll manage significant budgets on Meta, TikTok and Google Ads, identify and iterate on winning creative concepts, and optimise conversion funnels for two very different markets.
You'll be part of a lean, high-performing team of operators. At Lendable, individual contributors wear many hats. We ask ourselves: what's the most impactful thing I can achieve this week? And then own that thing end to end. This role combines digital strategy with hands-on performance marketing execution - perfect for someone who's a deep specialist in one or more digital channels, with the breadth and appetite to learn fast and build in unfamiliar territory.
We're looking for someone who takes ownership, spots opportunities others miss, and gets genuinely excited about turning creative concepts into scaled winners - in markets where there's no existing playbook to lean on. You'll work with sophisticated attribution models, systematic creative testing frameworks and modern growth methodologies.
Essential:
2–4 years in performance marketing with a strong creative tilt, preferably D2C, challenger brands and/or fintech
Deep hands-on Meta, Google Ads and TikTok campaign management experience, managing multi-million annual budgets
A strong understanding of effective hooks, messaging and creative formats for social media
Familiarity with attribution modelling and incrementally testing concepts
A strong analytical mindset; SQL proficiency preferred
Comfortable creating and working with AI tools to enhance productivity and analysis
Comfortable operating with ambiguity and building in new audiences and markets without an established playbook
Desirable:
Experience launching or scaling acquisition in the US and/or Mexican markets
Spanish language skills valued but not essential
Experience standing up a digital channel or market from scratch
Experience in financial services or other regulated consumer categories
An owner: you see digital marketing opportunities and execute them without detailed instructions
Creative and analytical: you balance intuition with data-driven decision making
Detail-oriented: you catch performance patterns others miss and build robust testing processes
Energised by greenfield: you'd rather build the engine in a new market than take the reigns from someone else
Growth-minded: you're here to learn, improve and take on bigger challenges
Channel Strategy & Scaling:
Own the D2C acquisition strategy for the US and Mexico across paid social and search, driving volume and efficiency against ambitious incremental CAC targets
Lead the launch and scale of new high-potential channels while ensuring Meta, Google and TikTok maintain a best-in-class foundation from day one
Establish what works in two distinct markets and build the repeatable playbook to scale it
Creative Engine:
Drive the performant creative engine: translate customer insights and winning patterns to inform clear, data-informed briefs for our external creator network, ensuring high-performing video content is produced at speed
Systematically analyse creative output to build and refine our hook and concept library, providing actionable feedback to the in-house creators
Adapt messaging and creative to the cultural and linguistic nuances of the US and Mexican audiences
Optimisation & Measurement:
Execute daily and weekly optimisations across paid channels, leveraging internal attribution models to inform bidding and budget allocation decisions
Maintain and audit the conversion tracking setup to ensure accurate, high-quality signal engineering for ad platform algorithms
Actively triangulate results from multiple attribution sources (e.g. MMM, internal models, incrementality tests) to drive as much impact as possible
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\n\nABOUT THE ROLE\n\nWe’re entering a once-in-a-company moment: a major step-change in our D2C marketing investment, a full rebrand of the company and product under the Zable brand, and a marketing function being built out at pace. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up.\n\nAs our Senior Growth Manager (Performance Marketing) for the US and Mexico, you'll be the operational engine behind our growth in two new markets. Reporting to the Head of Growth, you'll own the tactical campaign management of our digital acquisition across the US and MX - standing up channels from scratch, finding what works, and scaling the winners. You'll manage significant budgets on Meta, TikTok and Google Ads, identify and iterate on winning creative concepts, and optimise conversion funnels for two very different markets.\n\nYou'll be part of a lean, high-performing team of operators. At Lendable, individual contributors wear many hats. We ask ourselves: what's the most impactful thing I can achieve this week? And then own that thing end to end. This role combines digital strategy with hands-on performance marketing execution - perfect for someone who's a deep specialist in one or more digital channels, with the breadth and appetite to learn fast and build in unfamiliar territory.\n\nWe're looking for someone who takes ownership, spots opportunities others miss, and gets genuinely excited about turning creative concepts into scaled winners - in markets where there's no existing playbook to lean on. You'll work with sophisticated attribution models, systematic creative testing frameworks and modern growth methodologies.\n\n\nWHAT WE'RE LOOKING FOR\n\nEssential:\n\n - 2–4 years in performance marketing with a strong creative tilt, preferably D2C, challenger brands and/or fintech\n\n - Deep hands-on Meta, Google Ads and TikTok campaign management experience, managing multi-million annual budgets\n\n - A strong understanding of effective hooks, messaging and creative formats for social media\n\n - Familiarity with attribution modelling and incrementally testing concepts\n\n - A strong analytical mindset; SQL proficiency preferred\n\n - Comfortable creating and working with AI tools to enhance productivity and analysis\n\n - Comfortable operating with ambiguity and building in new audiences and markets without an established playbook\n\nDesirable:\n\n - Experience launching or scaling acquisition in the US and/or Mexican markets\n\n - Spanish language skills valued but not essential\n\n - Experience standing up a digital channel or market from scratch\n\n - Experience in financial services or other regulated consumer categories\n\n\nYOU'RE A GOOD FIT IF YOU'RE:\n\n - An owner: you see digital marketing opportunities and execute them without detailed instructions\n\n - Creative and analytical: you balance intuition with data-driven decision making\n\n - Detail-oriented: you catch performance patterns others miss and build robust testing processes\n\n - Energised by greenfield: you'd rather build the engine in a new market than take the reigns from someone else\n\n - Growth-minded: you're here to learn, improve and take on bigger challenges\n\n\nWHAT YOU'LL BE DOING\n\nChannel Strategy & Scaling:\n\n - Own the D2C acquisition strategy for the US and Mexico across paid social and search, driving volume and efficiency against ambitious incremental CAC targets\n\n - Lead the launch and scale of new high-potential channels while ensuring Meta, Google and TikTok maintain a best-in-class foundation from day one\n\n - Establish what works in two distinct markets and build the repeatable playbook to scale it\n\nCreative Engine:\n\n - Drive the performant creative engine: translate customer insights and winning patterns to inform clear, data-informed briefs for our external creator network, ensuring high-performing video content is produced at speed\n\n - Systematically analyse creative output to build and refine our hook and concept library, providing actionable feedback to the in-house creators\n\n - Adapt messaging and creative to the cultural and linguistic nuances of the US and Mexican audiences\n\nOptimisation & Measurement:\n\n - Execute daily and weekly optimisations across paid channels, leveraging internal attribution models to inform bidding and budget allocation decisions\n\n - Maintain and audit the conversion tracking setup to ensure accurate, high-quality signal engineering for ad platform algorithms\n\n - Actively triangulate results from multiple attribution sources (e.g. MMM, internal models, incrementality tests) to drive as much impact as possible\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"5e6c5b4d-11d8-4773-bc71-0b0a0b974ff9","title":"Senior Product Manager (US Cards)","department":"Engineering & Product","team":"Cards US Product","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-10-20T09:22:31.873+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/5e6c5b4d-11d8-4773-bc71-0b0a0b974ff9","applyUrl":"https://jobs.ashbyhq.com/lendable/5e6c5b4d-11d8-4773-bc71-0b0a0b974ff9/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
You'll own customer lifecycle management for US Cards. That covers everything from a customer's first transaction through every part of their relationship with us. You'll join as we prove out the book, then take it into its next phase of growth. This suits someone who wants to shape a product while it's still being defined, not inherit a finished one.
You'll be part of a small team of data-driven problem solvers. Like most teams at Lendable, it's small relative to what it runs, so you'll own decisions and their implementation rather than handing them off. The work sits close to the proprietary AI and decisioning that lets us see people as individuals rather than credit scores. You'll be expected to use AI to build, test and analyse faster than a team our size otherwise could.
Owning the product vision and roadmap: first to market parity, then past it, for our current and expanding target segment, driven by customer understanding and experimentation.
Owning the customer lifecycle from first transaction onwards, including credit line management, spend and engagement growth, balance growth, pricing and proposition management, and retention and reactivation.
Shaping the mobile app experience to drive activation, spend and engagement.
Building new credit propositions alongside the core Cards product.
Executing hands-on: writing and resolving tickets, prototyping, and owning implementation and design decisions. You'll use AI tools to build the scrappiest thing that answers the question rather than waiting for engineering capacity.
Bringing Credit, Growth, Design, Data Science and Compliance with you, and partnering closely with US Cards Managing Director.
Setting clear, measurable goals and judging your work by whether the numbers moved, not by what shipped. You'll champion experimentation and never ship what you can't sense-check.
Essential
A track record of owning product outcomes end to end. You make tough calls under ambiguity, own them, and course-correct when the evidence turns.
Strong analytical instinct:
a feel for what the numbers should look like
the instinct to notice when something is off
the persistence to find the real driver, without taking a confident answer from a dashboard or model at face value
Comfort working hands-on: writing and resolving tickets, prototyping, and making implementation and design decisions yourself.
Real fluency with AI tools as a working part of how you build, test and analyse.
The ability to lead through influence across Credit, Growth, Design, Data Science and Compliance. You change your mind when presented with a good argument, and you expect others to do the same.
Nice to have
Experience with consumer credit lifecycle levers such as credit line management, pricing, and retention and reactivation.
Experience shaping mobile app journeys for activation and engagement.
A quick chat with someone from our Talent team to see if the role is a good match.
A 15-minute cognitive assessment.
An interview with the Hiring Manager, covering your experience and how you approach the work.
A practical exercise or case study relevant to the role, discussed with the team you'd be working with.
A set of final interviews to assess how you'd thrive within our team and organisation.
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\n\nABOUT THE ROLE\n\nYou'll own customer lifecycle management for US Cards. That covers everything from a customer's first transaction through every part of their relationship with us. You'll join as we prove out the book, then take it into its next phase of growth. This suits someone who wants to shape a product while it's still being defined, not inherit a finished one.\n\n\nYou'll be part of a small team of data-driven problem solvers. Like most teams at Lendable, it's small relative to what it runs, so you'll own decisions and their implementation rather than handing them off. The work sits close to the proprietary AI and decisioning that lets us see people as individuals rather than credit scores. You'll be expected to use AI to build, test and analyse faster than a team our size otherwise could.\n\n\n\nWHAT YOU'LL BE DOING\n\n - Owning the product vision and roadmap: first to market parity, then past it, for our current and expanding target segment, driven by customer understanding and experimentation.\n\n - Owning the customer lifecycle from first transaction onwards, including credit line management, spend and engagement growth, balance growth, pricing and proposition management, and retention and reactivation.\n\n - Shaping the mobile app experience to drive activation, spend and engagement.\n\n - Building new credit propositions alongside the core Cards product.\n\n - Executing hands-on: writing and resolving tickets, prototyping, and owning implementation and design decisions. You'll use AI tools to build the scrappiest thing that answers the question rather than waiting for engineering capacity.\n\n - Bringing Credit, Growth, Design, Data Science and Compliance with you, and partnering closely with US Cards Managing Director.\n\n - Setting clear, measurable goals and judging your work by whether the numbers moved, not by what shipped. You'll champion experimentation and never ship what you can't sense-check.\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssential\n\n - A track record of owning product outcomes end to end. You make tough calls under ambiguity, own them, and course-correct when the evidence turns.\n\n - Strong analytical instinct:\n\n - a feel for what the numbers should look like\n\n - the instinct to notice when something is off\n\n - the persistence to find the real driver, without taking a confident answer from a dashboard or model at face value\n\n - Comfort working hands-on: writing and resolving tickets, prototyping, and making implementation and design decisions yourself.\n\n - Real fluency with AI tools as a working part of how you build, test and analyse.\n\n - The ability to lead through influence across Credit, Growth, Design, Data Science and Compliance. You change your mind when presented with a good argument, and you expect others to do the same.\n\nNice to have\n\n - Experience with consumer credit lifecycle levers such as credit line management, pricing, and retention and reactivation.\n\n - Experience shaping mobile app journeys for activation and engagement.\n \n\n\nINTERVIEW PROCESS\n\n 1. A quick chat with someone from our Talent team to see if the role is a good match.\n\n 2. A 15-minute cognitive assessment.\n\n 3. An interview with the Hiring Manager, covering your experience and how you approach the work.\n\n 4. A practical exercise or case study relevant to the role, discussed with the team you'd be working with.\n\n 5. A set of final interviews to assess how you'd thrive within our team and organisation.\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"eabb1e2a-86c3-48e6-836c-af967e0e71d2","title":"Credit Analyst Intern (Jan 2027)","department":"Growth & Analytics","team":"Graduate Analysts","employmentType":"Intern","location":"London","secondaryLocations":[],"publishedAt":"2026-10-09T12:40:14.447+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/eabb1e2a-86c3-48e6-836c-af967e0e71d2","applyUrl":"https://jobs.ashbyhq.com/lendable/eabb1e2a-86c3-48e6-836c-af967e0e71d2/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
This is a 12 week internship program starting from 5th January 2027
Salary - £48,000 (per annum)
Thinking about a move into credit? Our 3-month Credit Analyst internship is built for early-career professionals from any background who want to test-drive the role before committing to a change. Interns who perform strongly may be offered a permanent Credit Analyst role at the end of the programme.
We’re looking for a someone who is great with numbers and loves problem solving to come and apply your skills in a start up environment and have a big impact on our business and how we do things.
What you'll be doing
Use your analytical and problem-solving skills to generate key insights from data, and use that insight to drive meaningful change in our strategy
Using data and modelling to ground assumptions for our NPV model, such as predicting what default rates will be in the future, and using that to inform our lending deicsions
Using data and analytics to drive decisions about who we should lend to, and how much we should lend to them, and how that changes with the economy and competition changes
Conducting hypothesis testing, and using your findings to change how we do things in areas such as lending strategy, pricing, and fraud detection
Presenting your findings to senior leaders in the company, then work with the product/tech team to get them implemented
What we're looking for
Must have coding skills in Python or SQL
Someone that loves numbers! You’ll be working with numbers every single day in this role so you’ll be able to demonstrate your ability to work with complex data sets, analyse them and draw insights
You’ll have a natural curiosity and love to dig into things to understand how they work
Startup mindset. We’re a fast-growth tech startup so you’ll be super excited to work in an entrepreneurial environment and have a real impact on the business
Interview Process
15-minute online test
Coding Take Home Task
Remote (video call) Task Debrief / Mini case study (60 mins)
Remote (video call) case study (60 mins)
In-person case study (60 min) + Culture Add Conversation (15 minutes) + a chance to meet other recent grads over lunch (30-45 minutes)
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\n\nABOUT THE ROLE\n\n\n\nThis is a 12 week internship program starting from 5th January 2027\n\nSalary - £48,000 (per annum) \n\n\n\nThinking about a move into credit? Our 3-month Credit Analyst internship is built for early-career professionals from any background who want to test-drive the role before committing to a change. Interns who perform strongly may be offered a permanent Credit Analyst role at the end of the programme.\n\n\n\nWe’re looking for a someone who is great with numbers and loves problem solving to come and apply your skills in a start up environment and have a big impact on our business and how we do things.\n\n\n\nWhat you'll be doing\n\n - Use your analytical and problem-solving skills to generate key insights from data, and use that insight to drive meaningful change in our strategy\n\n - Using data and modelling to ground assumptions for our NPV model, such as predicting what default rates will be in the future, and using that to inform our lending deicsions\n\n - Using data and analytics to drive decisions about who we should lend to, and how much we should lend to them, and how that changes with the economy and competition changes\n\n - Conducting hypothesis testing, and using your findings to change how we do things in areas such as lending strategy, pricing, and fraud detection\n\n - Presenting your findings to senior leaders in the company, then work with the product/tech team to get them implemented\n\n\n\nWhat we're looking for\n\n - Must have coding skills in Python or SQL \n\n - Someone that loves numbers! You’ll be working with numbers every single day in this role so you’ll be able to demonstrate your ability to work with complex data sets, analyse them and draw insights\n\n - You’ll have a natural curiosity and love to dig into things to understand how they work\n\n - Startup mindset. We’re a fast-growth tech startup so you’ll be super excited to work in an entrepreneurial environment and have a real impact on the business\n\n\n\nInterview Process\n\n - 15-minute online test\n\n - Coding Take Home Task\n\n - Remote (video call) Task Debrief / Mini case study (60 mins)\n\n - Remote (video call) case study (60 mins)\n\n - In-person case study (60 min) + Culture Add Conversation (15 minutes) + a chance to meet other recent grads over lunch (30-45 minutes)\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"ece6f848-3070-40c7-83b2-73c628a688ac","title":"Head of Direct Marketing ","department":"Growth & Analytics","team":"UK Growth","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-10-09T17:11:57.086+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/ece6f848-3070-40c7-83b2-73c628a688ac","applyUrl":"https://jobs.ashbyhq.com/lendable/ece6f848-3070-40c7-83b2-73c628a688ac/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
About the role
We’re entering a once-in-a-company moment: a major step-change in our D2C marketing investment, a full rebrand of the company and product under the Zable brand, and a marketing function being built out at pace. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up.
Direct Marketing is one of our highest-potential channels and we’re hiring a leader to turn it into a scaled, precise, and defensible growth engine. We’re looking for a Head of Direct Marketing to own the channel end-to-end: creative, sends, logistics, offers, and reporting, sourcing the data pipeline and user-data enrichment that let us target the right customer, with the right offer, at the right moment. Addressed direct mail is the core today, and you’ll have the scope to extend into other formats.
You'll lead the channel's dedicated analysts and work with our creative team. Your job is to set the direction: decide who we mail, with what offer and when, commission and challenge the selection and response models, and hold every campaign to CAC and LTV targets.
Standalone direct marketing roles with this kind of budget and autonomy are rare. If you've got significant experience in acquisition mail and want to build and extend a channel your own way, at a profitable business with the product range and analytical capabilities to make it work, this is the role.
What we’re looking for:
Essential:
5+ years in direct marketing, including at least 2–3 years owning an acquisition DM programme end to end: strategy, budget, data, production and results.
A track record of mailing cold prospects at meaningful scale. You'll be able to talk through the volumes, budgets, response rates and CPAs you've been accountable for.
Commercial ownership: you build the business case, forecast volumes and returns, and judge results on a marginal CAC basis rather than vanity metrics.
Experience procuring data: working with data suppliers on list selection, screening, enrichment and cost.
Deep knowledge of the DM supply chain: print, lettershop, Royal Mail products (Advertising Mail, Mailmark, partially addressed, door drops) and suppression (MPS, goneaways, deceased).
A strongly commercial approach. You build the business case, forecast volumes and returns, own the channel P&L, and measure spend on CAC, ROI and payback rather than pieces mailed.
Strong analytical judgement. You design test cells and holdouts, read results critically, and understand response and propensity modelling well enough to brief analysts, challenge their work and turn it into mailing decisions.
Experience managing suppliers: tendering, negotiating, setting SLAs and keeping several partners to schedule.
The ability to run a multi-drop campaign calendar across products, segments, creative, compliance sign-off, production and mail dates.
Experience leading analysts and working closely with creative teams.
A clear communicator who earns the trust of finance, risk, compliance and data teams.
Demonstrable use of AI in your workflow.
Desirable:
Experience in acquisition mail in financial services, especially credit cards or loans, including prescreened or pre-approved offers and risk-based targeting.
Experience standing up a data pipeline or enrichment stack (first-party + third-party / bureau data)
Experience building a channel or function from scratch
Background hiring and developing an analytics or design team
You’re a good fit if you’re:
Acquisition-minded: you're energised by finding new customers, not re-contacting existing ones.
Commercially driven: you measure success in incremental LTV and payback, not response rate alone.
A first-principles thinker: you argue from data and clean experiments, not received wisdom
Organised: you can run several drops across multiple suppliers and still hit mailing deadlines.
Energised by greenfield: you’d rather build the engine than tune someone else’s
What you’ll be doing
Strategy and commercials
Own the direct marketing strategy and set volume, response and payback targets anchored to LTV.
Own the channel P&L: forecasting, budget and CAC/LTV discipline.
Decide how far and how fast to scale, based on the economics.
Data and targeting
Source and buy prospect data from bureaus and brokers, and combine it with our first-party data.
Direct the analysts building the response and propensity models that decide who we mail, with what offer and when.
Work with risk analysts to shape offers around eligibility and lifetime value.
Campaigns and supplier management
Plan and run the campaign calendar, from data selection to the mail landing on doormats.
Select, negotiate with and manage print and postal suppliers on cost, quality and turnaround.
Brief the creative team on packs, copy and offers, and take them through compliance sign-off.
Reporting & Team
Build the reporting that ties sends to funnel, revenue and LTV and report on channel performance
Partner with data, product, risk, finance and the creative team to unlock targeting and offers
Hire and develop the team as the channel scales, and use AI to let a small team punch above its weight
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nAbout the role\n\nWe’re entering a once-in-a-company moment: a major step-change in our D2C marketing investment, a full rebrand of the company and product under the Zable brand, and a marketing function being built out at pace. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up.\n\nDirect Marketing is one of our highest-potential channels and we’re hiring a leader to turn it into a scaled, precise, and defensible growth engine. We’re looking for a Head of Direct Marketing to own the channel end-to-end: creative, sends, logistics, offers, and reporting, sourcing the data pipeline and user-data enrichment that let us target the right customer, with the right offer, at the right moment. Addressed direct mail is the core today, and you’ll have the scope to extend into other formats.\n\nYou'll lead the channel's dedicated analysts and work with our creative team. Your job is to set the direction: decide who we mail, with what offer and when, commission and challenge the selection and response models, and hold every campaign to CAC and LTV targets.\n\nStandalone direct marketing roles with this kind of budget and autonomy are rare. If you've got significant experience in acquisition mail and want to build and extend a channel your own way, at a profitable business with the product range and analytical capabilities to make it work, this is the role.\n\n\n\nWhat we’re looking for:\n\nEssential:\n\n - 5+ years in direct marketing, including at least 2–3 years owning an acquisition DM programme end to end: strategy, budget, data, production and results.\n\n - A track record of mailing cold prospects at meaningful scale. You'll be able to talk through the volumes, budgets, response rates and CPAs you've been accountable for.\n\n - Commercial ownership: you build the business case, forecast volumes and returns, and judge results on a marginal CAC basis rather than vanity metrics.\n\n - Experience procuring data: working with data suppliers on list selection, screening, enrichment and cost.\n\n - Deep knowledge of the DM supply chain: print, lettershop, Royal Mail products (Advertising Mail, Mailmark, partially addressed, door drops) and suppression (MPS, goneaways, deceased).\n\n - A strongly commercial approach. You build the business case, forecast volumes and returns, own the channel P&L, and measure spend on CAC, ROI and payback rather than pieces mailed.\n\n - Strong analytical judgement. You design test cells and holdouts, read results critically, and understand response and propensity modelling well enough to brief analysts, challenge their work and turn it into mailing decisions.\n\n - Experience managing suppliers: tendering, negotiating, setting SLAs and keeping several partners to schedule.\n\n - The ability to run a multi-drop campaign calendar across products, segments, creative, compliance sign-off, production and mail dates.\n\n - Experience leading analysts and working closely with creative teams.\n\n - A clear communicator who earns the trust of finance, risk, compliance and data teams.\n\n - Demonstrable use of AI in your workflow.\n \n \n\nDesirable:\n\n - Experience in acquisition mail in financial services, especially credit cards or loans, including prescreened or pre-approved offers and risk-based targeting.\n\n - Experience standing up a data pipeline or enrichment stack (first-party + third-party / bureau data)\n\n - Experience building a channel or function from scratch\n\n - Background hiring and developing an analytics or design team\n \n \n\nYou’re a good fit if you’re:\n\n - Acquisition-minded: you're energised by finding new customers, not re-contacting existing ones.\n\n - Commercially driven: you measure success in incremental LTV and payback, not response rate alone.\n\n - A first-principles thinker: you argue from data and clean experiments, not received wisdom\n\n - Organised: you can run several drops across multiple suppliers and still hit mailing deadlines.\n\n - Energised by greenfield: you’d rather build the engine than tune someone else’s\n\n\n\nWhat you’ll be doing\n\nStrategy and commercials\n\n - Own the direct marketing strategy and set volume, response and payback targets anchored to LTV.\n\n - Own the channel P&L: forecasting, budget and CAC/LTV discipline.\n\n - Decide how far and how fast to scale, based on the economics.\n\nData and targeting\n\n - Source and buy prospect data from bureaus and brokers, and combine it with our first-party data.\n\n - Direct the analysts building the response and propensity models that decide who we mail, with what offer and when.\n\n - Work with risk analysts to shape offers around eligibility and lifetime value.\n\nCampaigns and supplier management\n\n - Plan and run the campaign calendar, from data selection to the mail landing on doormats.\n\n - Select, negotiate with and manage print and postal suppliers on cost, quality and turnaround.\n\n - Brief the creative team on packs, copy and offers, and take them through compliance sign-off.\n\nReporting & Team\n\n - Build the reporting that ties sends to funnel, revenue and LTV and report on channel performance\n\n - Partner with data, product, risk, finance and the creative team to unlock targeting and offers\n\n - Hire and develop the team as the channel scales, and use AI to let a small team punch above its weight\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"9e706e86-453f-4a9e-a8ec-366020157bef","title":"Engineering Manager (Superapp - Platform)","department":"Engineering & Product","team":"SuperApp Engineering","employmentType":"FullTime","location":"London, United Kingdom","secondaryLocations":[],"publishedAt":"2026-11-02T14:29:20.966+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/9e706e86-453f-4a9e-a8ec-366020157bef","applyUrl":"https://jobs.ashbyhq.com/lendable/9e706e86-453f-4a9e-a8ec-366020157bef/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
Engineering Managers at Lendable are a unique group of amazing humans that combine strategic insight, hands-on technical leadership, and strong people management to shape and evolve our engineering teams. They operate at the convergence of business goals, technical execution, and team coaching, ensuring that every project and process aligns seamlessly with our mission and values. They build a resilient foundation for sustained success by focusing on team growth and technical innovation.
We’re looking for an experienced Engineering Manager to lead one of the teams delivering our Zable App, used by over 1 million customers on iOS and Android. In this role, you’ll act as both a visionary and a hands-on leader, driving the team’s delivery efficiency, technical excellence, and cross-functional collaboration. You’ll own and refine the delivery process, balancing feature development with technical investments and maintaining high team development standards. With a proactive approach, you’ll guide the team to meet our business goals while nurturing a collaborative and growth-oriented culture.
There’s much to accomplish as an Engineering Manager at Lendable. You’ll help create a high-performing, resilient team that achieves today’s objectives while building a foundation for long-term success. From enhancing delivery quality to developing a robust, valuable platform, your work will ensure we deliver impactful solutions that meet the needs of our customers and stakeholders alike.
Our Tech Stack
The backend of our Zable app is Kotlin, AWS & GraphQL and the frontend is React Native with TypeScript, and NextJS. Across the rest of Lendable we also use PHP 8, Symfony, MySQL, PostgreSQL, RabbitMQ, Docker, Kubernetes, React, ArgoCD, Behat, PHPUnit, Jest, and Maestro.
How you'll have an impact
Own and optimise the delivery process to ensure features reach customers efficiently, contributing directly to quarterly and yearly OKRs focused on customer satisfaction and delivery timelines.
Collaborate with Product Managers to balance feature development with technical improvements, achieving a sustainable pace for the team that aligns with business outcomes.
Build and develop a high-performing team by conducting regular assessments, cross-training, and implementing clear career progression pathways, supporting team resilience and adaptability.
Drive technical strategy in alignment with business goals, using insights from Tech Leads and senior engineers to make strategic trade-offs between short-term deliverables and long-term technical investments.
Ensure high-quality output by establishing best practices in quality assurance and incident management, tracking metrics such as uptime and incident reduction in the team’s area.
Facilitate cross-team collaboration to align on shared objectives and integrated roadmaps, ensuring seamless workflows and supporting key OKRs across dependent teams.
Embed continuous feedback within the team culture, fostering an environment of continuous improvement and aligning the team’s performance with organisational goals.
What we're looking for
A degree in Computer Science or relevant experience in software engineering and technical management.
5+ years of experience in engineering leadership, with a strong track record in driving delivery processes, team development, technical strategy, and cross-team collaboration.
Strong understanding of the mobile app development process and experience managing cross functional backend and frontend teams in an environment with dependencies on other business areas.
Demonstrated ability to balance feature delivery with technical improvements, ensuring a sustainable and high-quality pace for the team.
Strong business acumen and a proactive approach to gaining deep business context, enabling alignment of technical decisions with broader business goals.
Proven experience in owning delivery timelines and quality outcomes, with the ability to identify and resolve bottlenecks quickly and efficiently.
Skilled in building high-performing teams, with experience in skills assessment, cross-training, and fostering a continuous learning and improvement culture.
Ability to strategically guide technical decisions without being a blocker, with familiarity in technical debt management, architectural planning, and quality assurance best practices.
Exceptional communication and collaboration skills, with experience facilitating joint planning and maintaining alignment across multiple teams and stakeholders.
Proficiency in managing incidents and on-call processes, ensuring platform robustness and reliability.
Interview process
A quick phone call with someone from the People Team
An Introductory call to the role with either one of our Senior EM's or one of our VP's of Engineering
Three onsite interviews:
Delivery Management and Team Collaboration
Technical Interview (don’t worry, we won't ask you to code)
People and Team management
One last interview with someone from the senior leadership team.
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\n\nABOUT THE ROLE\n\nEngineering Managers at Lendable are a unique group of amazing humans that combine strategic insight, hands-on technical leadership, and strong people management to shape and evolve our engineering teams. They operate at the convergence of business goals, technical execution, and team coaching, ensuring that every project and process aligns seamlessly with our mission and values. They build a resilient foundation for sustained success by focusing on team growth and technical innovation.\n\nWe’re looking for an experienced Engineering Manager to lead one of the teams delivering our Zable App, used by over 1 million customers on iOS and Android. In this role, you’ll act as both a visionary and a hands-on leader, driving the team’s delivery efficiency, technical excellence, and cross-functional collaboration. You’ll own and refine the delivery process, balancing feature development with technical investments and maintaining high team development standards. With a proactive approach, you’ll guide the team to meet our business goals while nurturing a collaborative and growth-oriented culture.\n\nThere’s much to accomplish as an Engineering Manager at Lendable. You’ll help create a high-performing, resilient team that achieves today’s objectives while building a foundation for long-term success. From enhancing delivery quality to developing a robust, valuable platform, your work will ensure we deliver impactful solutions that meet the needs of our customers and stakeholders alike.\n\nOur Tech Stack\n\nThe backend of our Zable app is Kotlin, AWS & GraphQL and the frontend is React Native with TypeScript, and NextJS. Across the rest of Lendable we also use PHP 8, Symfony, MySQL, PostgreSQL, RabbitMQ, Docker, Kubernetes, React, ArgoCD, Behat, PHPUnit, Jest, and Maestro.\n\nHow you'll have an impact\n\n - Own and optimise the delivery process to ensure features reach customers efficiently, contributing directly to quarterly and yearly OKRs focused on customer satisfaction and delivery timelines.\n\n - Collaborate with Product Managers to balance feature development with technical improvements, achieving a sustainable pace for the team that aligns with business outcomes.\n\n - Build and develop a high-performing team by conducting regular assessments, cross-training, and implementing clear career progression pathways, supporting team resilience and adaptability.\n\n - Drive technical strategy in alignment with business goals, using insights from Tech Leads and senior engineers to make strategic trade-offs between short-term deliverables and long-term technical investments.\n\n - Ensure high-quality output by establishing best practices in quality assurance and incident management, tracking metrics such as uptime and incident reduction in the team’s area.\n\n - Facilitate cross-team collaboration to align on shared objectives and integrated roadmaps, ensuring seamless workflows and supporting key OKRs across dependent teams.\n\n - Embed continuous feedback within the team culture, fostering an environment of continuous improvement and aligning the team’s performance with organisational goals.\n\nWhat we're looking for\n\n - A degree in Computer Science or relevant experience in software engineering and technical management.\n\n - 5+ years of experience in engineering leadership, with a strong track record in driving delivery processes, team development, technical strategy, and cross-team collaboration.\n\n - Strong understanding of the mobile app development process and experience managing cross functional backend and frontend teams in an environment with dependencies on other business areas.\n\n - Demonstrated ability to balance feature delivery with technical improvements, ensuring a sustainable and high-quality pace for the team.\n\n - Strong business acumen and a proactive approach to gaining deep business context, enabling alignment of technical decisions with broader business goals.\n\n - Proven experience in owning delivery timelines and quality outcomes, with the ability to identify and resolve bottlenecks quickly and efficiently.\n\n - Skilled in building high-performing teams, with experience in skills assessment, cross-training, and fostering a continuous learning and improvement culture.\n\n - Ability to strategically guide technical decisions without being a blocker, with familiarity in technical debt management, architectural planning, and quality assurance best practices.\n\n - Exceptional communication and collaboration skills, with experience facilitating joint planning and maintaining alignment across multiple teams and stakeholders.\n\n - Proficiency in managing incidents and on-call processes, ensuring platform robustness and reliability.\n\nInterview process\n\n - A quick phone call with someone from the People Team\n\n - An Introductory call to the role with either one of our Senior EM's or one of our VP's of Engineering\n\n - Three onsite interviews:\n \n - Delivery Management and Team Collaboration\n \n - Technical Interview (don’t worry, we won't ask you to code)\n \n - People and Team management\n\n - One last interview with someone from the senior leadership team.\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"6d050a25-7415-4237-b08d-06c5a91aca33","title":"Product Manager (Operations)","department":"Engineering & Product","team":"Product","employmentType":"FullTime","location":"London, United Kingdom","secondaryLocations":[],"publishedAt":"2026-10-26T15:04:09.759+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/6d050a25-7415-4237-b08d-06c5a91aca33","applyUrl":"https://jobs.ashbyhq.com/lendable/6d050a25-7415-4237-b08d-06c5a91aca33/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
We are looking for a Product Manager to join our Central Operations team at Lendable and improve how our operational teams serve customers at scale.
Central Operations works across UK and US products to build tools, automation, data capabilities and workflows that make customer service faster, more efficient and more consistent. Current focus areas include complaints, fraud and financial crime, customer contact automation, operational reporting and AI-enabled agent assistance.
This is a highly collaborative role, working closely with Operations, Engineering, Data Science, Product, Risk and Compliance.
Own product discovery, prioritisation and delivery for operational tooling and automation initiatives.
Identify opportunities to reduce manual work, improve customer outcomes and increase operational productivity.
Translate operational problems into clear product opportunities, requirements and measurable outcomes.
Work closely with engineers, data scientists and operational subject-matter experts to deliver effective solutions.
Lead initiatives across areas such as:
Complaints management and resolution
Fraud, disputes and financial crime casework
AI-assisted customer service and agent tooling
Operational reporting, dashboards and data infrastructure
Customer contact deflection and self-service
Define success metrics, monitor performance and use insight to iterate on delivered products.
Support controlled trials and pilots before scaling new automation or AI capabilities.
Manage dependencies across different product teams, for example integrating motor, loans and cards with a central complaints tool
Communicate progress, risks, trade-offs and decisions clearly to senior stakeholders.
Operational teams can resolve customer needs faster and with better-quality outcomes.
Manual and repetitive casework is reduced through safe, measurable automation.
Agents have the information and tools they need at the point of work.
Product decisions are grounded in reliable operational data.
New capabilities are adopted successfully by frontline teams.
Initiatives deliver measurable improvements in service levels, productivity, customer experience or cost efficiency.
Experience as a Product Manager delivering internal tools, operational products, workflow platforms or automation.
Strong understanding of customer operations, contact centres, complaints, servicing or regulated processes.
Ability to work effectively with technical and non-technical stakeholders.
Strong analytical and problem-solving skills, with an ability to turn data into prioritised action.
Experience defining measurable outcomes and using experimentation or pilots to validate solutions.
Excellent written and verbal communication.
Sound judgement when working with customer data, AI, automation, risk and compliance.
A pragmatic, delivery-focused approach, balanced with long-term product thinking.
Experience in financial services, lending, cards, motor finance or another regulated environment.
Experience with AI-enabled products, workflow automation or agent-assist tooling.
Experience working across multiple markets or product lines.
Familiarity with operational metrics such as service level, occupancy, handle time, resolution rate, quality and customer satisfaction.
Experience partnering with Data Science, Analytics or Engineering teams.
The Central Operations team combines Product and Engineering expertise to build tools for Operations. The team includes product managers, engineering leadership and software engineers, and works through shared collaboration channels and cross-functional partnerships.
This role offers the opportunity to work on high-impact products used by operational teams every day, with a direct connection to customer outcomes, colleague experience and business efficiency. You will help shape how Lendable uses technology, data and AI to improve operations across the UK and US.
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\n\nABOUT THE ROLE\n\nWe are looking for a Product Manager to join our Central Operations team at Lendable and improve how our operational teams serve customers at scale.\n\nCentral Operations works across UK and US products to build tools, automation, data capabilities and workflows that make customer service faster, more efficient and more consistent. Current focus areas include complaints, fraud and financial crime, customer contact automation, operational reporting and AI-enabled agent assistance.\n\nThis is a highly collaborative role, working closely with Operations, Engineering, Data Science, Product, Risk and Compliance.\n\n\n\n\nWHAT YOU’LL DO\n\n - Own product discovery, prioritisation and delivery for operational tooling and automation initiatives.\n\n - Identify opportunities to reduce manual work, improve customer outcomes and increase operational productivity.\n\n - Translate operational problems into clear product opportunities, requirements and measurable outcomes.\n\n - Work closely with engineers, data scientists and operational subject-matter experts to deliver effective solutions.\n\n - Lead initiatives across areas such as:\n \n - Complaints management and resolution\n \n - Fraud, disputes and financial crime casework\n \n - AI-assisted customer service and agent tooling\n \n - Operational reporting, dashboards and data infrastructure\n \n - Customer contact deflection and self-service\n\n - Define success metrics, monitor performance and use insight to iterate on delivered products.\n\n - Support controlled trials and pilots before scaling new automation or AI capabilities.\n\n - Manage dependencies across different product teams, for example integrating motor, loans and cards with a central complaints tool\n\n - Communicate progress, risks, trade-offs and decisions clearly to senior stakeholders.\n \n \n\n\nWHAT SUCCESS LOOKS LIKE\n\n - Operational teams can resolve customer needs faster and with better-quality outcomes.\n\n - Manual and repetitive casework is reduced through safe, measurable automation.\n\n - Agents have the information and tools they need at the point of work.\n\n - Product decisions are grounded in reliable operational data.\n\n - New capabilities are adopted successfully by frontline teams.\n\n - Initiatives deliver measurable improvements in service levels, productivity, customer experience or cost efficiency.\n \n \n\n\nWHAT WE’RE LOOKING FOR\n\n - Experience as a Product Manager delivering internal tools, operational products, workflow platforms or automation.\n\n - Strong understanding of customer operations, contact centres, complaints, servicing or regulated processes.\n\n - Ability to work effectively with technical and non-technical stakeholders.\n\n - Strong analytical and problem-solving skills, with an ability to turn data into prioritised action.\n\n - Experience defining measurable outcomes and using experimentation or pilots to validate solutions.\n\n - Excellent written and verbal communication.\n\n - Sound judgement when working with customer data, AI, automation, risk and compliance.\n\n - A pragmatic, delivery-focused approach, balanced with long-term product thinking.\n \n \n\n\nDESIRABLE EXPERIENCE\n\n - Experience in financial services, lending, cards, motor finance or another regulated environment.\n\n - Experience with AI-enabled products, workflow automation or agent-assist tooling.\n\n - Experience working across multiple markets or product lines.\n\n - Familiarity with operational metrics such as service level, occupancy, handle time, resolution rate, quality and customer satisfaction.\n\n - Experience partnering with Data Science, Analytics or Engineering teams.\n \n \n\n\nABOUT THE TEAM\n\nThe Central Operations team combines Product and Engineering expertise to build tools for Operations. The team includes product managers, engineering leadership and software engineers, and works through shared collaboration channels and cross-functional partnerships.\n\n\n\n\nWHY JOIN US?\n\nThis role offers the opportunity to work on high-impact products used by operational teams every day, with a direct connection to customer outcomes, colleague experience and business efficiency. You will help shape how Lendable uses technology, data and AI to improve operations across the UK and US.\n\n\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"58381ca8-8588-4c33-af30-3fb4c54a89fd","title":"Senior Product Manager (CRM & Growth)","department":"Engineering & Product","team":"SuperApp Product","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-10-20T15:17:09.619+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/58381ca8-8588-4c33-af30-3fb4c54a89fd","applyUrl":"https://jobs.ashbyhq.com/lendable/58381ca8-8588-4c33-af30-3fb4c54a89fd/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
About the role
Every email and notification we send is part of how customers experience Lendable, and a 5.0★ Trustpilot rating across more than 100,000 reviews sets a high bar for it: communication has to be clear, timely and honest. As our Senior Product Manager for CRM & Growth, you'll own the products and systems that shape how customers hear from us across their lifecycle, from first interaction through to retention and reactivation.
Product here isn't backlog grooming. The trade-offs are commercial as much as they are user-facing: engagement, retention, conversion, cost to serve and customer experience all pull against each other, and you'll make the calls. There will always be more good ideas than capacity, so sharp prioritisation is central to the job. The role also has a real technical edge. Messaging reliability, deliverability and platform integrations are part of what you'll own, so you'll need to be comfortable going deep with engineers. Teams here are small relative to the size of the book we run, so you'll carry more scope and ownership than the same title would at a larger, more layered company.
What you'll be doing
Owning the roadmap and outcomes for our CRM and lifecycle product: onboarding, engagement, retention and reactivation
Prioritising a pipeline of competing opportunities across CRM, growth, deliverability and platform work, weighing expected impact, effort and risk, and being clear about what we won't do
Taking products and channel improvements from problem definition through to launch and iteration, owning both the product and technical decisions alongside Engineering
Defining the metrics that matter and making the commercial trade-offs between growth, retention, cost and customer experience, and making sure performance is measurable end to end, from tracking and data flows through to dashboards the wider business can trust
Running an experimentation programme: writing clear hypotheses, designing A/B tests, and using SQL and our data to measure true incremental impact
Treating email deliverability and messaging reliability as product concerns, working with Engineering on infrastructure, platform integrations and cost efficiency
Shaping requirements with Engineering, Design, Marketing, Risk and Compliance so that what we ship is effective and meets the standards expected of a regulated lender
Holding a high bar for what customers receive: clear, honest content, well-tested design, and rigorous checks before and after launch.
What we're looking for
5+ years in product management, with substantial experience in CRM, lifecycle, messaging or growth for a consumer product at meaningful scale
Strong product management fundamentals: you've taken a product or channel from problem definition through launch and iteration, and owned both the product and the technical sides of delivery
Excellent prioritisation: a clear, defensible way of ranking competing opportunities by expected impact, effort and risk, the confidence to say no, and the ability to explain trade-offs to stakeholders
A track record of owning measurable outcomes in engagement, retention or revenue, not just shipping features
Strong SQL and analytical skills, and experience designing and interpreting A/B tests, with the habit of measuring impact rigorously rather than relying on vanity metrics
Enough technical depth to work credibly with engineers on messaging infrastructure, deliverability and platform integrations, and clear communication across technical and commercial audiences
Experience in financial services or another regulated industry
Experience launching a new channel or capability end to end, such as push notifications across mobile and web
Experience building experimentation or measurement tooling, including getting CRM and messaging data into a BI environment for analysis
Experience mentoring other product managers or CRM specialists
Interview process
A quick chat with someone from our Talent team to see if the role is a good match
A 15-minute cognitive assessment.
A practical exercise or case study interview with the Hiring Manager
A culture-add interview to assess how you'd thrive within our team and organisation
Final round in person at the office (3x30 min, same day):
VP Product & Design
Engineering team members
CPO interview
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nAbout the role\n\nEvery email and notification we send is part of how customers experience Lendable, and a 5.0★ Trustpilot rating across more than 100,000 reviews sets a high bar for it: communication has to be clear, timely and honest. As our Senior Product Manager for CRM & Growth, you'll own the products and systems that shape how customers hear from us across their lifecycle, from first interaction through to retention and reactivation.\n\nProduct here isn't backlog grooming. The trade-offs are commercial as much as they are user-facing: engagement, retention, conversion, cost to serve and customer experience all pull against each other, and you'll make the calls. There will always be more good ideas than capacity, so sharp prioritisation is central to the job. The role also has a real technical edge. Messaging reliability, deliverability and platform integrations are part of what you'll own, so you'll need to be comfortable going deep with engineers. Teams here are small relative to the size of the book we run, so you'll carry more scope and ownership than the same title would at a larger, more layered company.\n\n\nWhat you'll be doing\n\n - Owning the roadmap and outcomes for our CRM and lifecycle product: onboarding, engagement, retention and reactivation\n\n - Prioritising a pipeline of competing opportunities across CRM, growth, deliverability and platform work, weighing expected impact, effort and risk, and being clear about what we won't do\n\n - Taking products and channel improvements from problem definition through to launch and iteration, owning both the product and technical decisions alongside Engineering\n\n - Defining the metrics that matter and making the commercial trade-offs between growth, retention, cost and customer experience, and making sure performance is measurable end to end, from tracking and data flows through to dashboards the wider business can trust\n\n - Running an experimentation programme: writing clear hypotheses, designing A/B tests, and using SQL and our data to measure true incremental impact\n\n - Treating email deliverability and messaging reliability as product concerns, working with Engineering on infrastructure, platform integrations and cost efficiency\n\n - Shaping requirements with Engineering, Design, Marketing, Risk and Compliance so that what we ship is effective and meets the standards expected of a regulated lender\n\n - Holding a high bar for what customers receive: clear, honest content, well-tested design, and rigorous checks before and after launch.\n \n\nWhat we're looking for\n\n\n\nESSENTIAL\n\n - 5+ years in product management, with substantial experience in CRM, lifecycle, messaging or growth for a consumer product at meaningful scale\n\n - Strong product management fundamentals: you've taken a product or channel from problem definition through launch and iteration, and owned both the product and the technical sides of delivery\n\n - Excellent prioritisation: a clear, defensible way of ranking competing opportunities by expected impact, effort and risk, the confidence to say no, and the ability to explain trade-offs to stakeholders\n\n - A track record of owning measurable outcomes in engagement, retention or revenue, not just shipping features\n\n - Strong SQL and analytical skills, and experience designing and interpreting A/B tests, with the habit of measuring impact rigorously rather than relying on vanity metrics\n\n - Enough technical depth to work credibly with engineers on messaging infrastructure, deliverability and platform integrations, and clear communication across technical and commercial audiences\n\n\nNICE TO HAVE\n\n - Experience in financial services or another regulated industry\n\n - Experience launching a new channel or capability end to end, such as push notifications across mobile and web\n\n - Experience building experimentation or measurement tooling, including getting CRM and messaging data into a BI environment for analysis\n\n - Experience mentoring other product managers or CRM specialists\n\n\nInterview process\n\n 1. A quick chat with someone from our Talent team to see if the role is a good match\n\n 2. A 15-minute cognitive assessment.\n\n 3. A practical exercise or case study interview with the Hiring Manager\n\n 4. A culture-add interview to assess how you'd thrive within our team and organisation\n\n 5. Final round in person at the office (3x30 min, same day):\n \n - VP Product & Design\n \n - Engineering team members\n \n - CPO interview\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"832aa3f6-fb0c-46de-89e9-7b7a05232140","title":"Senior Product Manager (US Cards)","department":"Engineering & Product","team":"Cards US Product","employmentType":"FullTime","location":"Virginia","secondaryLocations":[],"publishedAt":"2026-10-21T10:20:10.328+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Virginia","addressCountry":"United States","addressLocality":"Arlington"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/832aa3f6-fb0c-46de-89e9-7b7a05232140","applyUrl":"https://jobs.ashbyhq.com/lendable/832aa3f6-fb0c-46de-89e9-7b7a05232140/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
You'll own customer lifecycle management for US Cards. That covers everything from a customer's first transaction through every part of their relationship with us. You'll join as we prove out the book, then take it into its next phase of growth. This suits someone who wants to shape a product while it's still being defined, not inherit a finished one.
You'll be part of a small team of data-driven problem solvers. Like most teams at Lendable, it's small relative to what it runs, so you'll own decisions and their implementation rather than handing them off. The work sits close to the proprietary AI and decisioning that lets us see people as individuals rather than credit scores. You'll be expected to use AI to build, test and analyse faster than a team our size otherwise could.
Owning the product vision and roadmap: first to market parity, then past it, for our current and expanding target segment, driven by customer understanding and experimentation.
Owning the customer lifecycle from first transaction onwards, including credit line management, spend and engagement growth, balance growth, pricing and proposition management, and retention and reactivation.
Shaping the mobile app experience to drive activation, spend and engagement.
Building new credit propositions alongside the core Cards product.
Executing hands-on: writing and resolving tickets, prototyping, and owning implementation and design decisions. You'll use AI tools to build the scrappiest thing that answers the question rather than waiting for engineering capacity.
Bringing Credit, Growth, Design, Data Science and Compliance with you, and partnering closely with US Cards Managing Director.
Setting clear, measurable goals and judging your work by whether the numbers moved, not by what shipped. You'll champion experimentation and never ship what you can't sense-check.
Essential
A track record of owning product outcomes end to end. You make tough calls under ambiguity, own them, and course-correct when the evidence turns.
Strong analytical instinct:
a feel for what the numbers should look like
the instinct to notice when something is off
the persistence to find the real driver, without taking a confident answer from a dashboard or model at face value
Comfort working hands-on: writing and resolving tickets, prototyping, and making implementation and design decisions yourself.
Real fluency with AI tools as a working part of how you build, test and analyse.
The ability to lead through influence across Credit, Growth, Design, Data Science and Compliance. You change your mind when presented with a good argument, and you expect others to do the same.
Nice to have
Experience with consumer credit lifecycle levers such as credit line management, pricing, and retention and reactivation.
Experience shaping mobile app journeys for activation and engagement.
A quick chat with someone from our Talent team to see if the role is a good match.
A 15-minute cognitive assessment.
An interview with the Hiring Manager, covering your experience and how you approach the work.
A practical exercise or case study relevant to the role, discussed with the team you'd be working with.
A set of final interviews to assess how you'd thrive within our team and organisation.
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\n\nABOUT THE ROLE\n\nYou'll own customer lifecycle management for US Cards. That covers everything from a customer's first transaction through every part of their relationship with us. You'll join as we prove out the book, then take it into its next phase of growth. This suits someone who wants to shape a product while it's still being defined, not inherit a finished one.\n\n\nYou'll be part of a small team of data-driven problem solvers. Like most teams at Lendable, it's small relative to what it runs, so you'll own decisions and their implementation rather than handing them off. The work sits close to the proprietary AI and decisioning that lets us see people as individuals rather than credit scores. You'll be expected to use AI to build, test and analyse faster than a team our size otherwise could.\n\n\n\nWHAT YOU'LL BE DOING\n\n - Owning the product vision and roadmap: first to market parity, then past it, for our current and expanding target segment, driven by customer understanding and experimentation.\n\n - Owning the customer lifecycle from first transaction onwards, including credit line management, spend and engagement growth, balance growth, pricing and proposition management, and retention and reactivation.\n\n - Shaping the mobile app experience to drive activation, spend and engagement.\n\n - Building new credit propositions alongside the core Cards product.\n\n - Executing hands-on: writing and resolving tickets, prototyping, and owning implementation and design decisions. You'll use AI tools to build the scrappiest thing that answers the question rather than waiting for engineering capacity.\n\n - Bringing Credit, Growth, Design, Data Science and Compliance with you, and partnering closely with US Cards Managing Director.\n\n - Setting clear, measurable goals and judging your work by whether the numbers moved, not by what shipped. You'll champion experimentation and never ship what you can't sense-check.\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssential\n\n - A track record of owning product outcomes end to end. You make tough calls under ambiguity, own them, and course-correct when the evidence turns.\n\n - Strong analytical instinct:\n\n - a feel for what the numbers should look like\n\n - the instinct to notice when something is off\n\n - the persistence to find the real driver, without taking a confident answer from a dashboard or model at face value\n\n - Comfort working hands-on: writing and resolving tickets, prototyping, and making implementation and design decisions yourself.\n\n - Real fluency with AI tools as a working part of how you build, test and analyse.\n\n - The ability to lead through influence across Credit, Growth, Design, Data Science and Compliance. You change your mind when presented with a good argument, and you expect others to do the same.\n\nNice to have\n\n - Experience with consumer credit lifecycle levers such as credit line management, pricing, and retention and reactivation.\n\n - Experience shaping mobile app journeys for activation and engagement.\n \n\n\nINTERVIEW PROCESS\n\n 1. A quick chat with someone from our Talent team to see if the role is a good match.\n\n 2. A 15-minute cognitive assessment.\n\n 3. An interview with the Hiring Manager, covering your experience and how you approach the work.\n\n 4. A practical exercise or case study relevant to the role, discussed with the team you'd be working with.\n\n 5. A set of final interviews to assess how you'd thrive within our team and organisation.\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"160090bf-954e-4d47-8369-00517ff48af7","title":"Senior IT Support Engineer ","department":"Engineering & Product","team":"IT","employmentType":"FullTime","location":"Mexico City, Mexico","secondaryLocations":[],"publishedAt":"2026-10-21T16:26:50.585+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"CDMX","addressCountry":"Mexico","addressLocality":"Mexico City"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/160090bf-954e-4d47-8369-00517ff48af7","applyUrl":"https://jobs.ashbyhq.com/lendable/160090bf-954e-4d47-8369-00517ff48af7/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
About the role
Are you Senior IT Support Engineer that enjoys developing and automating in house IT systems, troubleshooting the office IT environment and administering day to day IT related requests?
This is a chance to build out the IT support team in Mexico together with our growing team in the UK and ensure excellent support for Lendable (900+ people).
We are looking for someone who has a genuine interest in solving end-user problems in a fast paced 24/7 environment. You are naturally curious, and you are continuously seeking for innovation and automation whilst dealing with a high volume of incoming requests.
This is a role where you can have a massive impact in a hyper growth environment. If you like a challenge, this is the right role and place for you!
What you will do
Be the first point of contact for our office staff with their IT issues
Support IT BAU tasks, including ticketing, troubleshooting, and maintenance, as well as managing repairs and disposal of tech equipment.
Provide direct support for Windows and MacOS. Ensuring they are up-to-date and compliant with the IT standards
Onboarding of new joiners across multiple geographic locations and support with their technical needs
Maintain and troubleshoot other office technical equipment, i.e. Video conferencing equipment, network and other IT peripherals
Develop and implement system scripting tasks to streamline processes and implement integrations between SaaS and internal services
Implement and maintain identity access management integration, networking, debugging, and external file and secret sharing tooling (e.g. SFTP)
Provide global IT support, including a share of the on-call rota, and work closely with colleagues in the UK, EU and US during overlapping hours.
What we’re looking for
Minimum of 3+ years experience in IT Support/Service desk support
Experience with Mobile Device Management (MDM) systems such as Jumpcloud, Jamf or Kandji.
Must have experience in using ITSM/Service Desk ticketing systems such as Zendesk, Jira, and Freshdesk.
Familiarity with Identity Provider (IDP) platforms such as Okta, as well as knowledge of Group Policy Objects (GPO)
Hands-on experience running Okta and our VPN / secure remote access as code.
A natural problem solver with a high level of attention to detail & excellent verbal and written communication
A self-starter who takes full ownership of tasks and projects, working independently to effectively manage their workload
Willingness to visit our office locations in Kent and London as required
Nice to haves
Understanding of cybersecurity concepts and best practices, including firewalls, intrusion detection / prevention systems, and security information and event management (SIEM) systems.
Have some scripting knowledge and/or experience. (Bash or PowerShell)
Industry-specific background knowledge, particularly in sectors like finance.
Experienced in network management and troubleshooting
Experience / understanding security protocols and threat mitigation strategies to protect systems and data.
Interview process
A 15 minute online cognitive assessment.
A quick phone call with one of the Talent Team
Onsite or Video Interview
Technical Interview
Meet the team you’ll work with daily
Meet a member of the senior tech leadership.
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nAbout the role\n\nAre you Senior IT Support Engineer that enjoys developing and automating in house IT systems, troubleshooting the office IT environment and administering day to day IT related requests?\n\nThis is a chance to build out the IT support team in Mexico together with our growing team in the UK and ensure excellent support for Lendable (900+ people).\n\nWe are looking for someone who has a genuine interest in solving end-user problems in a fast paced 24/7 environment. You are naturally curious, and you are continuously seeking for innovation and automation whilst dealing with a high volume of incoming requests.\n\nThis is a role where you can have a massive impact in a hyper growth environment. If you like a challenge, this is the right role and place for you!\n\nWhat you will do\n\n - Be the first point of contact for our office staff with their IT issues\n\n - Support IT BAU tasks, including ticketing, troubleshooting, and maintenance, as well as managing repairs and disposal of tech equipment.\n\n - Provide direct support for Windows and MacOS. Ensuring they are up-to-date and compliant with the IT standards\n\n - Onboarding of new joiners across multiple geographic locations and support with their technical needs\n\n - Maintain and troubleshoot other office technical equipment, i.e. Video conferencing equipment, network and other IT peripherals\n\n - Develop and implement system scripting tasks to streamline processes and implement integrations between SaaS and internal services\n\n - Implement and maintain identity access management integration, networking, debugging, and external file and secret sharing tooling (e.g. SFTP)\n\n - Provide global IT support, including a share of the on-call rota, and work closely with colleagues in the UK, EU and US during overlapping hours.\n\nWhat we’re looking for\n\n - Minimum of 3+ years experience in IT Support/Service desk support\n\n - Experience with Mobile Device Management (MDM) systems such as Jumpcloud, Jamf or Kandji.\n\n - Must have experience in using ITSM/Service Desk ticketing systems such as Zendesk, Jira, and Freshdesk.\n\n - Familiarity with Identity Provider (IDP) platforms such as Okta, as well as knowledge of Group Policy Objects (GPO)\n\n - Hands-on experience running Okta and our VPN / secure remote access as code.\n\n - A natural problem solver with a high level of attention to detail & excellent verbal and written communication\n\n - A self-starter who takes full ownership of tasks and projects, working independently to effectively manage their workload\n\n - Willingness to visit our office locations in Kent and London as required\n\nNice to haves\n\n - Understanding of cybersecurity concepts and best practices, including firewalls, intrusion detection / prevention systems, and security information and event management (SIEM) systems.\n\n - Have some scripting knowledge and/or experience. (Bash or PowerShell)\n\n - Industry-specific background knowledge, particularly in sectors like finance.\n\n - Experienced in network management and troubleshooting\n\n - Experience / understanding security protocols and threat mitigation strategies to protect systems and data.\n\nInterview process\n\n - A 15 minute online cognitive assessment.\n\n - A quick phone call with one of the Talent Team\n\n - Onsite or Video Interview\n \n - Technical Interview\n \n - Meet the team you’ll work with daily\n\n - Meet a member of the senior tech leadership.\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"c3c097f7-9b4b-4d19-b566-fec0afdeb8ae","title":"Strategy Analytics Manager","department":"Growth & Analytics","team":"Cards UK Credit","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-10-22T09:02:43.270+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/c3c097f7-9b4b-4d19-b566-fec0afdeb8ae","applyUrl":"https://jobs.ashbyhq.com/lendable/c3c097f7-9b4b-4d19-b566-fec0afdeb8ae/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
Lendable is revolutionising the credit card industry by making financial tools accessible, intuitive, and empowering. Zable is a Mobile-App first credit card that empowers customers to build their credit score while meeting their spending and borrowing needs sustainably.
We’re looking for an analytical, commercially-minded Strategy Analytics Manager to help us grow and scale the product exponentially. This is a dynamic role where you’ll tackle high impact business problems across a number of disciplines including pricing, financial forecasting, growth, credit risk, new product development and product analytics.
You’ll work cross-functionally to deliver insight-driven strategies that optimise performance, drive responsible growth, and put the customer at the heart of decision-making.
You’ll operate in a fast-paced environment where ideas matter more than hierarchy, and execution beats bureaucracy. Your work will directly influence who we serve, how we grow, and how we deliver sustainable value.
Your impact
Drive promotions & pricing strategy: Develop and optimise promotional and pricing strategies through data-driven analysis and experimentation, balancing customer engagement, growth, price elasticity and profitability while continuously refining approaches based on product performance and scenario modelling. Build deep insight into marketing campaign and conversion funnel performance, identifying opportunities to improve cost and conversion efficiency. Stay abreast of industry trends and competitor activity to ensure our products remain fit for purpose.
Financial forecasting & portfolio analytics: Collaborate closely with the Credit Risk Analytics, Growth and Data Science teams to understand how our products and portfolio are performing at a granular sub-segment level. Define key KPIs and develop detailed monitoring to track performance against these goals, and deliver actionable recommendations to improve outcomes. Use strategic analysis to shape and influence broader business strategy.
Evaluate expansion opportunities: Navigate through ambiguity to assess the feasibility of new product, channel and segment expansion opportunities. Create robust commercial assessment frameworks, build tooling where necessary (e.g. RoI or NPV models) and extract data to support these assessments and deliver clear, insight-driven recommendations.
Influence & execution: Collaborate with stakeholders across Credit Risk, Data Science, Product and Growth to bring your strategies to life. Present insights and recommendations to senior leadership - clear, concise, and backed by data. Approach every conversation with an open mind, valuing the strength of ideas over ego or hierarchy. Ensure your implemented strategies are working as intended once deployed in production, validating outcomes and iterating as needed.
Build & mentor a small team of analysts: In time, you will hire, develop and mentor a small team of high-calibre analysts, fostering both technical growth and strategic thinking. Build a culture where people seamlessly collaborate across functions, challenge the status quo, and consistently deliver best-in-class, customer-first solutions.
Your experience
3+ years of experience in an analytics role in any discipline (e.g. Growth, Credit Risk, Product Analytics, Marketing, etc.)
Proficiency in coding - ideally SQL and Python
[Bonus] Experience in managing or mentoring analytical teams
[Bonus] Experience in an FCA-regulated financial services firm
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\nLendable is revolutionising the credit card industry by making financial tools accessible, intuitive, and empowering. Zable is a Mobile-App first credit card that empowers customers to build their credit score while meeting their spending and borrowing needs sustainably.\n\nWe’re looking for an analytical, commercially-minded Strategy Analytics Manager to help us grow and scale the product exponentially. This is a dynamic role where you’ll tackle high impact business problems across a number of disciplines including pricing, financial forecasting, growth, credit risk, new product development and product analytics.\n\nYou’ll work cross-functionally to deliver insight-driven strategies that optimise performance, drive responsible growth, and put the customer at the heart of decision-making.\n\nYou’ll operate in a fast-paced environment where ideas matter more than hierarchy, and execution beats bureaucracy. Your work will directly influence who we serve, how we grow, and how we deliver sustainable value.\n\n \n \n\nYour impact\n\n - Drive promotions & pricing strategy: Develop and optimise promotional and pricing strategies through data-driven analysis and experimentation, balancing customer engagement, growth, price elasticity and profitability while continuously refining approaches based on product performance and scenario modelling. Build deep insight into marketing campaign and conversion funnel performance, identifying opportunities to improve cost and conversion efficiency. Stay abreast of industry trends and competitor activity to ensure our products remain fit for purpose.\n\n - Financial forecasting & portfolio analytics: Collaborate closely with the Credit Risk Analytics, Growth and Data Science teams to understand how our products and portfolio are performing at a granular sub-segment level. Define key KPIs and develop detailed monitoring to track performance against these goals, and deliver actionable recommendations to improve outcomes. Use strategic analysis to shape and influence broader business strategy.\n\n - Evaluate expansion opportunities: Navigate through ambiguity to assess the feasibility of new product, channel and segment expansion opportunities. Create robust commercial assessment frameworks, build tooling where necessary (e.g. RoI or NPV models) and extract data to support these assessments and deliver clear, insight-driven recommendations.\n\n - Influence & execution: Collaborate with stakeholders across Credit Risk, Data Science, Product and Growth to bring your strategies to life. Present insights and recommendations to senior leadership - clear, concise, and backed by data. Approach every conversation with an open mind, valuing the strength of ideas over ego or hierarchy. Ensure your implemented strategies are working as intended once deployed in production, validating outcomes and iterating as needed.\n\n - Build & mentor a small team of analysts: In time, you will hire, develop and mentor a small team of high-calibre analysts, fostering both technical growth and strategic thinking. Build a culture where people seamlessly collaborate across functions, challenge the status quo, and consistently deliver best-in-class, customer-first solutions.\n\n \n \n\nYour experience\n\n - 3+ years of experience in an analytics role in any discipline (e.g. Growth, Credit Risk, Product Analytics, Marketing, etc.)\n\n - Proficiency in coding - ideally SQL and Python\n\n - [Bonus] Experience in managing or mentoring analytical teams\n\n - [Bonus] Experience in an FCA-regulated financial services firm\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"47253951-43ba-40c3-87b8-2eca64e42716","title":"Junior Legal Counsel","department":"Central","team":"UK Legal","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-10-28T16:52:24.808+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/47253951-43ba-40c3-87b8-2eca64e42716","applyUrl":"https://jobs.ashbyhq.com/lendable/47253951-43ba-40c3-87b8-2eca64e42716/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
You'll join a small but ambitious Legal team with a broad remit, working with every part of the business — from Product and Engineering to Credit Risk, Marketing and People. Lendable is an FCA-regulated lender operating in the UK, US and Mexico, so you'll get early exposure to regulated products and new markets. As Lendable grows, this role is focused on commercial contracts, product and corporate work. You'll own matters end to end, explain legal issues clearly to non-lawyers, and weigh the legal position against what the business is trying to achieve.
Draft, review and negotiate a wide range of commercial agreements. You'll lead on supplier and customer contracts, engagement letters and NDAs, and support on partnership and other strategic contracts as you build towards leading them
Manage our contract review process, including triaging incoming requests, providing templates and reviews, and managing the e-signature process (for example DocuSign) through to completion
Respond to day-to-day legal queries from the business and our counterparties
Drive process and knowledge management by building and maintaining document repositories, administering our contract management and AI tooling and helping us develop processes to support contract review and negotiation
Support on intellectual property matters and litigious matters as they arise
Take on company secretarial and governance work
Support corporate and transactional work, including KYC / due diligence requests and diligence reviews on corporate projects
Work closely with the rest of the Legal team to deliver timely, first-class legal support
You'll help drive the business forward by taking the initiative and embracing work beyond your comfort zone
You'll get to grips with new markets and financial products, bringing energy and curiosity to each new challenge
NQ - 2PQE, qualified in England & Wales, or in another common law jurisdiction with relevant UK experience
Excellent communication and relationship-building skills, including explaining legal issues to non-lawyers
Strong organisation: you can run multiple matters at once and prioritise them independently
Comfortable with pace and change, and keen to take ownership of a broad remit rather than a narrow specialism
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\n\nABOUT THE ROLE\n\nYou'll join a small but ambitious Legal team with a broad remit, working with every part of the business — from Product and Engineering to Credit Risk, Marketing and People. Lendable is an FCA-regulated lender operating in the UK, US and Mexico, so you'll get early exposure to regulated products and new markets. As Lendable grows, this role is focused on commercial contracts, product and corporate work. You'll own matters end to end, explain legal issues clearly to non-lawyers, and weigh the legal position against what the business is trying to achieve.\n\n\n\n\nWHAT YOU'LL BE DOING\n\n - Draft, review and negotiate a wide range of commercial agreements. You'll lead on supplier and customer contracts, engagement letters and NDAs, and support on partnership and other strategic contracts as you build towards leading them\n\n - Manage our contract review process, including triaging incoming requests, providing templates and reviews, and managing the e-signature process (for example DocuSign) through to completion\n\n - Respond to day-to-day legal queries from the business and our counterparties\n\n - Drive process and knowledge management by building and maintaining document repositories, administering our contract management and AI tooling and helping us develop processes to support contract review and negotiation\n\n - Support on intellectual property matters and litigious matters as they arise\n\n - Take on company secretarial and governance work\n\n - Support corporate and transactional work, including KYC / due diligence requests and diligence reviews on corporate projects\n\n - Work closely with the rest of the Legal team to deliver timely, first-class legal support\n\n\n\n\nHOW YOU’LL MAKE AN IMPACT\n\n - You'll help drive the business forward by taking the initiative and embracing work beyond your comfort zone\n\n - You'll get to grips with new markets and financial products, bringing energy and curiosity to each new challenge\n\n\n\nWHAT WE'RE LOOKING FOR\n\n - NQ - 2PQE, qualified in England & Wales, or in another common law jurisdiction with relevant UK experience\n\n - Excellent communication and relationship-building skills, including explaining legal issues to non-lawyers\n\n - Strong organisation: you can run multiple matters at once and prioritise them independently\n\n - Comfortable with pace and change, and keen to take ownership of a broad remit rather than a narrow specialism\n\n\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"2b5e877f-09bf-430e-b7e1-45eba7420b74","title":"Growth Partnerships Manager","department":"Growth & Analytics","team":"UK Growth","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-10-29T11:44:25.911+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/2b5e877f-09bf-430e-b7e1-45eba7420b74","applyUrl":"https://jobs.ashbyhq.com/lendable/2b5e877f-09bf-430e-b7e1-45eba7420b74/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
Zable is about to become the face of Lendable. We’re rebranding the company and product, significantly increasing our D2C marketing investment, and building out a marketing function under our newly appointed CMO. It’s one of the most exciting marketing builds in UK fintech right now, backed by real financial strength, a large customer base and a product people love.
Partnerships and sponsorships will be central to how we grow, and we’re building the team to make that happen. As our Growth Partnerships Manager, you’ll shape the strategy and the budget, not just manage the day-to-day. Reporting to the Head of Growth Partnerships, you’ll define our commercial approach, decide where partnership spend goes, and take every deal from first conversation to live activation: agreeing terms, making sure campaigns land well, and keeping partners engaged. You’ll also make the case for each investment, with the data to back it, to senior leadership.
This is a senior seat for someone who enjoys both the creative and the analytical sides of partnerships. You’ll have real budget responsibility, model payback economics, and bring colleagues with you on the big calls. If you think about CPA, rev share and LTV:CAC as naturally as you think about relationships, you’ll feel at home here.
Essential:
5+ years in partnerships, affiliate marketing, sponsorships, BD or growth roles for a consumer brand, including time spent shaping commercial strategy, not just executing it
Fluent in core acquisition performance metrics, CPA, Revenue share, LTV, ROI and blended CAC, and comfortable moving between them when structuring a deal
Working knowledge of channel economics: payback period, cohort behaviour, and how partnership spend compares against other acquisition channels
Direct experience running affiliate and/or influencer partnership end to end, including commercial negotiation (not just relationship management)
Track record of running activations end-to-end and delivering measurable results
Strong account / relationship management skills
Comfortable with the data, channel economics, attribution and ROI
Highly organised and detail-oriented, you can run multiple activations in parallel
Strong commercial communicator, you can hold your own with senior partners and senior internal stakeholders alike
Experience setting and owning a partnerships budget or channel P&L, with the judgement to reprioritise spend as performance data comes in
Comfortable presenting strategy and performance to senior leadership, and defending investment decisions with data
Demonstrable use of AI in your workflow
Desirable:
Experience in fintech or financial services
Experience with sport, entertainment, media or large brand sponsorships
Experience with an affiliate network or tracking platform (e.g. Impact, Awin, CJ, Partnerize) and reading platform-level reporting unassisted
Experience with affiliate, influencer or embedded finance partnerships
Some deal structuring experience
Experience line-managing or mentoring a more junior partnerships or affiliate executive
A natural relationship-builder, partners trust you, and so does your team
A strategic thinker as much as a doer, you can zoom out to set the plan, then zoom back in to execute it yourself
Commercially literate first, relationship-led second, you measure success in growth, not vanity
A strong project manager, you keep things moving and on-budget
Data-fluent , you build your own view on what’s working from raw performance data, not just a dashboard summary
Hands-on and resourceful, you make things happen
Curious about AI and how it changes the partnerships discipline
Leadership & Strategy:
Set the partnerships strategy and roadmap, and own the case for investment with senior leadership
Mentor and support a more junior partnerships or affiliate executive
Represent the partnerships function in senior leadership and budget reviews
Commercial & Performance:
Negotiate commercial terms with affiliates, influencers and sponsorship partners – CPA, Revenue share, hybrid and flat-fee structures – and know which model fit the partner
Own the partnerships budget and unit economics of every live partnership: track CAC by channel and partner against LTV, and flag anything trending the wrong way before it becomes a budget problem
Build and maintain the channel-economics view that lets the team compare partnership spend against other acquisition channels
Manage affiliate network/platform relationships (tracking, reconciliation, payout accuracy) and be the first port of call when number don’t match
Activation:
Run sponsorship and partnership activations end-to-end, brief, plan, ship, measure
Manage the day-to-day with partners: planning, comms, escalations
Coordinate across creative, growth, lifecycle and legal
Partner Management:
Own the partner relationship, be the trusted operator they call first
Manage budgets and timelines across activations
Spot opportunities to expand existing partnerships based on their performance data
Performance & Optimisation:
Track partnership performance against targets, CPA, CAC, LTV, ROI, Rev Share payout
Build the playbooks and tooling that scale the function, including standard commercial terms by partner type
Use AI to scale research, brief-writing and reporting
Cross-functional:
Partner with creative on activation assets
Partner with finance and legal on contracts and accruals and commission reconciliation
Report on partnership performance to the Head of Growth Partnerships, with the numbers to back every recommendation
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\n\nABOUT THE ROLE\n\nZable is about to become the face of Lendable. We’re rebranding the company and product, significantly increasing our D2C marketing investment, and building out a marketing function under our newly appointed CMO. It’s one of the most exciting marketing builds in UK fintech right now, backed by real financial strength, a large customer base and a product people love.\n\nPartnerships and sponsorships will be central to how we grow, and we’re building the team to make that happen. As our Growth Partnerships Manager, you’ll shape the strategy and the budget, not just manage the day-to-day. Reporting to the Head of Growth Partnerships, you’ll define our commercial approach, decide where partnership spend goes, and take every deal from first conversation to live activation: agreeing terms, making sure campaigns land well, and keeping partners engaged. You’ll also make the case for each investment, with the data to back it, to senior leadership.\n\nThis is a senior seat for someone who enjoys both the creative and the analytical sides of partnerships. You’ll have real budget responsibility, model payback economics, and bring colleagues with you on the big calls. If you think about CPA, rev share and LTV:CAC as naturally as you think about relationships, you’ll feel at home here.\n\n\n\n\nWHAT WE'RE LOOKING FOR:\n\nEssential:\n\n - 5+ years in partnerships, affiliate marketing, sponsorships, BD or growth roles for a consumer brand, including time spent shaping commercial strategy, not just executing it\n\n - Fluent in core acquisition performance metrics, CPA, Revenue share, LTV, ROI and blended CAC, and comfortable moving between them when structuring a deal\n\n - Working knowledge of channel economics: payback period, cohort behaviour, and how partnership spend compares against other acquisition channels\n\n - Direct experience running affiliate and/or influencer partnership end to end, including commercial negotiation (not just relationship management)\n\n - Track record of running activations end-to-end and delivering measurable results\n\n - Strong account / relationship management skills\n\n - Comfortable with the data, channel economics, attribution and ROI\n\n - Highly organised and detail-oriented, you can run multiple activations in parallel\n\n - Strong commercial communicator, you can hold your own with senior partners and senior internal stakeholders alike\n\n - Experience setting and owning a partnerships budget or channel P&L, with the judgement to reprioritise spend as performance data comes in\n\n - Comfortable presenting strategy and performance to senior leadership, and defending investment decisions with data\n\n - Demonstrable use of AI in your workflow\n\nDesirable:\n\n - Experience in fintech or financial services\n\n - Experience with sport, entertainment, media or large brand sponsorships\n\n - Experience with an affiliate network or tracking platform (e.g. Impact, Awin, CJ, Partnerize) and reading platform-level reporting unassisted\n\n - Experience with affiliate, influencer or embedded finance partnerships\n\n - Some deal structuring experience\n\n - Experience line-managing or mentoring a more junior partnerships or affiliate executive\n\n\nYOU’RE A GOOD FIT IF YOU’RE:\n\n - A natural relationship-builder, partners trust you, and so does your team\n\n - A strategic thinker as much as a doer, you can zoom out to set the plan, then zoom back in to execute it yourself\n\n - Commercially literate first, relationship-led second, you measure success in growth, not vanity\n\n - A strong project manager, you keep things moving and on-budget\n\n - Data-fluent , you build your own view on what’s working from raw performance data, not just a dashboard summary\n\n - Hands-on and resourceful, you make things happen\n\n - Curious about AI and how it changes the partnerships discipline\n\n\nWHAT YOU'LL BE DOING\n\nLeadership & Strategy:\n\n - Set the partnerships strategy and roadmap, and own the case for investment with senior leadership\n\n - Mentor and support a more junior partnerships or affiliate executive\n\n - Represent the partnerships function in senior leadership and budget reviews\n\nCommercial & Performance:\n\n - Negotiate commercial terms with affiliates, influencers and sponsorship partners – CPA, Revenue share, hybrid and flat-fee structures – and know which model fit the partner\n\n - Own the partnerships budget and unit economics of every live partnership: track CAC by channel and partner against LTV, and flag anything trending the wrong way before it becomes a budget problem\n\n - Build and maintain the channel-economics view that lets the team compare partnership spend against other acquisition channels\n\n - Manage affiliate network/platform relationships (tracking, reconciliation, payout accuracy) and be the first port of call when number don’t match\n\nActivation:\n\n - Run sponsorship and partnership activations end-to-end, brief, plan, ship, measure\n\n - Manage the day-to-day with partners: planning, comms, escalations\n\n - Coordinate across creative, growth, lifecycle and legal\n\nPartner Management:\n\n - Own the partner relationship, be the trusted operator they call first\n\n - Manage budgets and timelines across activations\n\n - Spot opportunities to expand existing partnerships based on their performance data\n\nPerformance & Optimisation:\n\n - Track partnership performance against targets, CPA, CAC, LTV, ROI, Rev Share payout\n\n - Build the playbooks and tooling that scale the function, including standard commercial terms by partner type\n\n - Use AI to scale research, brief-writing and reporting\n\nCross-functional:\n\n - Partner with creative on activation assets\n\n - Partner with finance and legal on contracts and accruals and commission reconciliation\n\n - Report on partnership performance to the Head of Growth Partnerships, with the numbers to back every recommendation\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"4c40812a-ffeb-45e9-b192-ef571337b2eb","title":"Graduate Customer Operations Agent (UK)","department":"Operations","team":"Operations","employmentType":"FullTime","location":"Chatham","secondaryLocations":[],"publishedAt":"2026-11-03T09:56:35.671+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Kent","addressCountry":"United Kingdom","addressLocality":"Chatham"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/4c40812a-ffeb-45e9-b192-ef571337b2eb","applyUrl":"https://jobs.ashbyhq.com/lendable/4c40812a-ffeb-45e9-b192-ef571337b2eb/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
This is an entry-level role for someone who wants to start a career in operations at a financial services firm. You'll join our UK Customer Operations team and train to become a fully competent front-line agent, supporting customers across our personal loans, credit cards and car finance. That covers everything from general service queries to more intricate financial support situations. By taking ownership of every enquiry from first contact to final resolution, you will not only deliver exceptional customer outcomes but also provide actionable feedback and insights to help improve our automated tools and AI-driven customer journeys
You'll be based in our Chatham office three days a week and work two weekend days a month (one Saturday and one Sunday), with a day in lieu the week before so you never work more than five days in a week.
Resolving general customer service and financial support queries across any one of our products in either loans, cards or car finance over multiple channels, following established processes
Owning each enquiry from first contact to resolution, or escalating it to the right place when it needs to go further
Supporting customers in financial difficulty or in vulnerable situations: listening actively, asking the right questions to understand their circumstances, and finding the right support option for them
Keeping conversations on track while building rapport and trust, so every outcome is both positive for the customer and compliant
Meeting your targets for customer satisfaction, quality and compliance by following procedures carefully and using judgement where a customer's situation calls for it, and logging every interaction accurately for audit and learning
Using AI and digital tools to resolve queries faster and more accurately
Feeding back blockers, process gaps and recurring issues to the relevant teams, and taking part in process reviews that improve our knowledge base, training resources and AI systems
Keeping up with product, system and process changes, acting on coaching and feedback, and sharing what you learn with colleagues
Essential
Clear, empathetic communication, both spoken and written. You can adapt to the person in front of you and explain something complicated in plain English
The ability to learn quickly, pick up new products and procedures, and act on coaching
Good organisation: you can manage several tasks at once and follow a structured process accurately
Sound judgement, and the willingness to speak up when a customer isn't getting a good outcome
Comfort with digital tools and picking up new technology, including AI-driven platforms
Availability to work from our Chatham office three days a week and two weekends a month (where you will work from home)
Nice to have
Experience in a contact centre or another customer-facing role, particularly in financial services would be a definite plus but it is not essential for this role.
A habit of spotting where a process could work better and suggesting how
More Time to Unwind Start with 25 days of holiday, plus extra days to reward your loyalty! Hit your 1-year milestone and get 26 days, or 27 days after 2+ years.
Own a Share of Our Growth We want you to have skin in the game. You’ll receive Company Equity, meaning as we scale, you directly share in our financial success.
Health & Wellbeing Peace of mind comes standard with comprehensive private medical and dental insurance from day one.
Smash Targets, Get Rewarded Earn up to a £4,000 annual performance bonus based on hitting key team metrics and KPIs.
Perks & Recognition via Reward Gateway Access hundreds of exclusive employee discounts, alongside our brand-new recognition programme tied to our core competencies. Plus, enjoy dedicated team budgets for ad hoc, monthly, quarterly, and annual awards!
Legendary Socials & Summer Events We love to celebrate our hard work! From team get-togethers to our epic annual Summer Day Event, featuring great food, a BBQ, and plenty of fun, there are always opportunities to connect and unwind with colleagues across the business.Interview process
We want to get to know you, and we want you to get to know us! Here is what you can expect:
Step 1: Talent Screening Call and Mock CRM/Email Exercise A quick chat with a member of our Talent Acquisition team to talk through your experience, what you are looking for, and answers to any initial questions you have. You will also complete a quick task where you will be navigating through a mock - CRM system and replying to some email enquiries
Step 2: Onsite Interview & Role Preview A 1-hour interview at our Chatham office. To give you a true feel for our environment, you will also have the optional chance to jump on a live call-listening session to experience the role firsthand!
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\n\nABOUT THE ROLE\n\nThis is an entry-level role for someone who wants to start a career in operations at a financial services firm. You'll join our UK Customer Operations team and train to become a fully competent front-line agent, supporting customers across our personal loans, credit cards and car finance. That covers everything from general service queries to more intricate financial support situations. By taking ownership of every enquiry from first contact to final resolution, you will not only deliver exceptional customer outcomes but also provide actionable feedback and insights to help improve our automated tools and AI-driven customer journeys\n\nYou'll be based in our Chatham office three days a week and work two weekend days a month (one Saturday and one Sunday), with a day in lieu the week before so you never work more than five days in a week.\n\n\n\n\nWHAT YOU'LL BE DOING\n\n - Resolving general customer service and financial support queries across any one of our products in either loans, cards or car finance over multiple channels, following established processes\n\n - Owning each enquiry from first contact to resolution, or escalating it to the right place when it needs to go further\n\n - Supporting customers in financial difficulty or in vulnerable situations: listening actively, asking the right questions to understand their circumstances, and finding the right support option for them\n\n - Keeping conversations on track while building rapport and trust, so every outcome is both positive for the customer and compliant\n\n - Meeting your targets for customer satisfaction, quality and compliance by following procedures carefully and using judgement where a customer's situation calls for it, and logging every interaction accurately for audit and learning\n\n - Using AI and digital tools to resolve queries faster and more accurately\n\n - Feeding back blockers, process gaps and recurring issues to the relevant teams, and taking part in process reviews that improve our knowledge base, training resources and AI systems\n\n - Keeping up with product, system and process changes, acting on coaching and feedback, and sharing what you learn with colleagues\n\n\n\nWHAT WE'RE LOOKING FOR\n\nEssential\n\n - Clear, empathetic communication, both spoken and written. You can adapt to the person in front of you and explain something complicated in plain English\n\n - The ability to learn quickly, pick up new products and procedures, and act on coaching\n\n - Good organisation: you can manage several tasks at once and follow a structured process accurately\n\n - Sound judgement, and the willingness to speak up when a customer isn't getting a good outcome\n\n - Comfort with digital tools and picking up new technology, including AI-driven platforms\n\n - Availability to work from our Chatham office three days a week and two weekends a month (where you will work from home)\n\nNice to have\n\n - Experience in a contact centre or another customer-facing role, particularly in financial services would be a definite plus but it is not essential for this role.\n\n - A habit of spotting where a process could work better and suggesting how\n\n\n\nPERKS & BENEFITS\n\n - More Time to Unwind Start with 25 days of holiday, plus extra days to reward your loyalty! Hit your 1-year milestone and get 26 days, or 27 days after 2+ years.\n\n - Own a Share of Our Growth We want you to have skin in the game. You’ll receive Company Equity, meaning as we scale, you directly share in our financial success.\n\n - Health & Wellbeing Peace of mind comes standard with comprehensive private medical and dental insurance from day one.\n\n - Smash Targets, Get Rewarded Earn up to a £4,000 annual performance bonus based on hitting key team metrics and KPIs.\n\n - Perks & Recognition via Reward Gateway Access hundreds of exclusive employee discounts, alongside our brand-new recognition programme tied to our core competencies. Plus, enjoy dedicated team budgets for ad hoc, monthly, quarterly, and annual awards!\n\n - Legendary Socials & Summer Events We love to celebrate our hard work! From team get-togethers to our epic annual Summer Day Event, featuring great food, a BBQ, and plenty of fun, there are always opportunities to connect and unwind with colleagues across the business.Interview process\n\n\n\nOUR INTERVIEW PROCESS \n\nWe want to get to know you, and we want you to get to know us! Here is what you can expect:\n\n - Step 1: Talent Screening Call and Mock CRM/Email Exercise A quick chat with a member of our Talent Acquisition team to talk through your experience, what you are looking for, and answers to any initial questions you have. You will also complete a quick task where you will be navigating through a mock - CRM system and replying to some email enquiries\n\n - Step 2: Onsite Interview & Role Preview A 1-hour interview at our Chatham office. To give you a true feel for our environment, you will also have the optional chance to jump on a live call-listening session to experience the role firsthand!\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"ceeaf7dd-7b35-47cc-808b-da87ed676557","title":"Analytics Engineer (UK Cards)","department":"Engineering & Product","team":"Cards UK Engineering","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-11-02T16:02:26.064+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/ceeaf7dd-7b35-47cc-808b-da87ed676557","applyUrl":"https://jobs.ashbyhq.com/lendable/ceeaf7dd-7b35-47cc-808b-da87ed676557/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
We're looking for an analytics engineer to contribute to the analytical foundation of the UK Cards team, a growing area of the business.
You’ll work closely with analysts, product teams, backend engineers, and business stakeholders to improve how data is structured, transformed, and consumed across the company.
The role is fundamentally about building a strong analytical foundation: making it easier for teams to move from question to insight quickly, while maintaining high standards around data quality, scalability, and maintainability.
You'll contribute to the modelling layer, help improve how the business work with data, and support the team in keeping our warehouse a reliable, strategic asset for the business.
Building and improving the data models that support lending decisions, pricing, portfolio analysis, and investor reporting.
Championing standards and contributing to the improvement of our analytics engineering culture.
Supporting and collaborating with analysts at different technical levels,helping translate requirements into robust pipelines
Helping triage and resolve issues that affect the analytics pipeline or reduce trust in downstream datasets, and contributing ideas to improve the efficiency, reliability, and cost-effectiveness of our transformation pipeline over time.
You’ll work with a modern analytics stack centred around SQL, Snowflake, dbt, Fivetran and Claude.
We’re looking for someone with solid analytics engineering fundamentals and the ability to apply them pragmatically in a fast-moving environment and explain tradeoffs to stakeholders with varying technical depth.
Strong DBT and SQL is a must
Strong data modelling skills and a good understanding of how analytical datasets should be structured for reliability and usability.
Strong experience with ELT pipelines and transformation at scale, ideally using dbt.
Experience with Snowflake or another modern cloud data warehouse.
Proactiveness in raising areas of data workflows that could be improved and suggesting solutions.
A collaborative working style and clear communication across technical and non-technical stakeholders.
Comfort using AI tools effectively to move faster, improve quality, and strengthen day-to-day analytical and engineering workflows
15 minute cognitive assessment
Initial chat
30 minute chat with hiring manager
60 minute technical interview
60 minute culture interview
Please note that unfortunately we're unable to sponsor for this position
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\n\nABOUT THE ROLE\n\nWe're looking for an analytics engineer to contribute to the analytical foundation of the UK Cards team, a growing area of the business.\n\nYou’ll work closely with analysts, product teams, backend engineers, and business stakeholders to improve how data is structured, transformed, and consumed across the company.\n\nThe role is fundamentally about building a strong analytical foundation: making it easier for teams to move from question to insight quickly, while maintaining high standards around data quality, scalability, and maintainability.\n\nYou'll contribute to the modelling layer, help improve how the business work with data, and support the team in keeping our warehouse a reliable, strategic asset for the business.\n\n\n\n\nWHAT YOU'LL BE DOING\n\n - Building and improving the data models that support lending decisions, pricing, portfolio analysis, and investor reporting.\n\n - Championing standards and contributing to the improvement of our analytics engineering culture.\n\n - Supporting and collaborating with analysts at different technical levels,helping translate requirements into robust pipelines\n\n - Helping triage and resolve issues that affect the analytics pipeline or reduce trust in downstream datasets, and contributing ideas to improve the efficiency, reliability, and cost-effectiveness of our transformation pipeline over time.\n \n \n\n\nOUR MODERN DATA STACK\n\nYou’ll work with a modern analytics stack centred around SQL, Snowflake, dbt, Fivetran and Claude.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nWe’re looking for someone with solid analytics engineering fundamentals and the ability to apply them pragmatically in a fast-moving environment and explain tradeoffs to stakeholders with varying technical depth.\n\n - Strong DBT and SQL is a must\n\n - Strong data modelling skills and a good understanding of how analytical datasets should be structured for reliability and usability.\n\n - Strong experience with ELT pipelines and transformation at scale, ideally using dbt.\n\n - Experience with Snowflake or another modern cloud data warehouse.\n\n - Proactiveness in raising areas of data workflows that could be improved and suggesting solutions.\n\n - A collaborative working style and clear communication across technical and non-technical stakeholders.\n\n - Comfort using AI tools effectively to move faster, improve quality, and strengthen day-to-day analytical and engineering workflows\n \n \n\n\nINTERVIEW PROCESS\n\n 1. 15 minute cognitive assessment\n\n 2. Initial chat\n\n 3. 30 minute chat with hiring manager\n\n 4. 60 minute technical interview\n\n 5. 60 minute culture interview\n \n \n\nPlease note that unfortunately we're unable to sponsor for this position\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"},{"id":"64f0e474-8083-4df9-9a62-ba3f9a5fcc5b","title":"Senior Product Engineer - PHP","department":"Engineering & Product","team":"Loans UK Engineering","employmentType":"FullTime","location":"EU Remote","secondaryLocations":[{"location":"London","address":{"postalAddress":{"postalCode":"","addressRegion":"London","streetAddress":"","addressCountry":"United Kingdom","addressLocality":"London"}}}],"publishedAt":"2026-11-02T17:10:11.070+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Poland"}},"jobUrl":"https://jobs.ashbyhq.com/lendable/64f0e474-8083-4df9-9a62-ba3f9a5fcc5b","applyUrl":"https://jobs.ashbyhq.com/lendable/64f0e474-8083-4df9-9a62-ba3f9a5fcc5b/application","descriptionHtml":"Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
As a Senior Product Engineer, you'll be a key player in our engineering organisation, a vibrant community of talented engineers spanning backend, frontend, mobile, and platform disciplines. This isn't just about maintaining; it's about innovating. You'll dive into a wide range of exciting projects, from building and integrating new APIs that elevate the customer journey to optimising our cutting-edge lending platforms. You'll also engage in deep architectural discussions, shaping the future of our products. There's ample opportunity to grow, contribute, and truly make your mark.
We believe in using the right tools for the job, and our stack reflects our commitment to modern, efficient development:
Backend: PHP 8, Symfony, AWS, PostgreSQL, RabbitMQ, Docker, Kubernetes
CI/CD: GitHub Actions and ArgoCD (we deploy to production as soon as a feature is complete!)
Testing: Behat, PHPUnit for robust automated testing
We're seeking passionate engineers who are excited to contribute and grow with us:
Strong, business oriented, engineer with modern PHP development experience (PHP 8.0+ is a must). You're fluent in the latest PHP features and best practices.
A solid grasp of Symfony or Laravel.
Experience with Domain Driven Design, CQRS, Message-Driven Systems, and Event Sourcing
Familiarity with microservices architecture and working on financial systems is a bonus.
Excellent automated testing skills (unit, integration, functional) - you believe in quality code.
A genuine desire to learn, collaborate, and contribute your ideas within a highly collaborative team.
High degree of ownership and autonomy
Experience in a cross-functional environment is a plus, but not essential.
We value your time and have designed an efficient process to get to know you:
15 minute cognitive assessment
A quick chat with one of our team to see if the role is a good match.
90 minute technical live coding exercise
60 minute culture interview
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
","descriptionPlain":"ABOUT LENDABLE\n\nLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:\n\n\n\n - One of the UK’s most exciting unicorns with a team of over 800 people\n\n - Among the fastest-growing tech companies in the UK\n\n - Profitable since 2017\n\n - Backed by top investors including Balderton Capital and Goldman Sachs\n\n - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)\n\n\n\nSo far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.\n\n\n\nWe’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.\n\n\n\n\nJOIN US IF YOU WANT TO\n\n 1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n\n 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions\n\n 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting\n\n\n\n\nABOUT THE ROLE\n\nAs a Senior Product Engineer, you'll be a key player in our engineering organisation, a vibrant community of talented engineers spanning backend, frontend, mobile, and platform disciplines. This isn't just about maintaining; it's about innovating. You'll dive into a wide range of exciting projects, from building and integrating new APIs that elevate the customer journey to optimising our cutting-edge lending platforms. You'll also engage in deep architectural discussions, shaping the future of our products. There's ample opportunity to grow, contribute, and truly make your mark.\n\n \n\n\nOUR MODERN TECH STACK\n\nWe believe in using the right tools for the job, and our stack reflects our commitment to modern, efficient development:\n\n - Backend: PHP 8, Symfony, AWS, PostgreSQL, RabbitMQ, Docker, Kubernetes\n\n - CI/CD: GitHub Actions and ArgoCD (we deploy to production as soon as a feature is complete!)\n\n - Testing: Behat, PHPUnit for robust automated testing\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nWe're seeking passionate engineers who are excited to contribute and grow with us:\n\n - Strong, business oriented, engineer with modern PHP development experience (PHP 8.0+ is a must). You're fluent in the latest PHP features and best practices.\n\n - A solid grasp of Symfony or Laravel.\n\n - Experience with Domain Driven Design, CQRS, Message-Driven Systems, and Event Sourcing\n\n - Familiarity with microservices architecture and working on financial systems is a bonus.\n\n - Excellent automated testing skills (unit, integration, functional) - you believe in quality code.\n\n - A genuine desire to learn, collaborate, and contribute your ideas within a highly collaborative team.\n\n - High degree of ownership and autonomy\n\n - Experience in a cross-functional environment is a plus, but not essential.\n\n\n\n\nINTERVIEW PROCESS\n\nWe value your time and have designed an efficient process to get to know you:\n\n 1. 15 minute cognitive assessment \n\n 2. A quick chat with one of our team to see if the role is a good match.\n\n 3. 90 minute technical live coding exercise\n\n 4. 60 minute culture interview\n\n\n\n\nLIFE AT LENDABLE\n\n - Winning team: the opportunity to scale up one of the world’s most successful fintech companies\n\n - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites\n\n - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls\n\n - Health coverage: support for your physical and mental wellbeing, including private health cover\n\n - Retirement & savings: long-term financial wellbeing through retirement savings plans\n\n - Employee referral programme: earn a competitive bonus when you refer successful new team members\n\n - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations\n\n - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n\nPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.\n\nCheck out our blog https://blog.lendable.co.uk/!"}],"apiVersion":"1"}