Member of Technical Staff, Product
TL;DR: Listen teaches AI what people actually think and want. We're Sequoia-backed, raised $100M, and our customers include Anthropic, Google, and Cursor. We're hiring engineers who can build a complex AI-native product on a small team of former founders and top-tier builders.
Background
As AI gets better at building things, the bottleneck shifts to knowing what to build. We're the bridge between AI systems and what humans actually want. Today our customers are companies. Soon, AIs themselves will be our customers.
Our platform runs AI-moderated video interviews at massive scale. We find the right people from a network of millions, our AI conducts open-ended conversations with thousands of them in parallel, and we surface what to build next. What used to take research teams weeks per study, we do in hours.
Where it's going: every interview feeds a human preference model. We simulate human behavior at scale: how people react to new ideas, how they make decisions, how preferences shape markets, and how change ripples through society. We expose this as the Human API. An AI agent writes code, asks Listen whether users would actually want a feature, gets a grounded answer back, and iterates. Closed-loop product development at AI speed. Every coding agent will eventually need this signal.
Company highlights
Series B with $100M raised from Sequoia, Conviction, Ribbit, AI Grant, and Pear VC.
Selective team of <20 engineers including VC-backed founders, IOI medalists, and engineers from Jane Street and Tesla Autopilot.
Customers include Anthropic, Cursor, Perplexity, Google, Microsoft, Robinhood, Nestlé, P&G, and Sweetgreen.
Post-PMF growth: 20x year-over-year revenue.
Huge market: clear path to $1M+ contracts at over 50% of the Fortune 2000.
Technical Challenges
Database of Humanity. Listen maintains a database of millions of people. We match profiles based on voice, face, and device IDs. Those profiles let us see how opinions change over time, prevent fraud, and find any niche audience.
Emotional Intelligence. There's a gap between what people say and what they think. Our AI interviewer reads tone, hesitation, and facial micro-expressions to go beyond the transcript. We've shipped the first version. We're working on surpassing even the best humans.
Preference Model. Updating the preference model is a research problem: what we already know, when to refresh it, which questions give the highest signal, and how to quantify the uncertainty in our predictions.
Human API. A model of millions of humans is only useful if you can call it from where decisions happen. We want to embed this into Slack, Linear, IDEs, and coding agents themselves. Imagine an agent shipping code, asking Listen what humans actually want, taking action, and iterating.
Agent Evals. Every part of our product is built AI-first. Study Composer helps customers scope and design studies. Research Agent analyzes thousands of responses and writes the report. The ceiling is what McKinsey does for $1M per engagement. The bottleneck is evaluating those qualitative outputs. Once you have the eval, you can hill-climb.
What we look for
You solve problems end to end. The team is split vertically, so every engineer owns a part of the product and makes decisions across the LLM pipeline, infrastructure, backend, and UX.
You're a future or past founder. You scope your own work, think about the customers, and own your decisions.
You care about getting things right. Moving fast is essential, but a 100% solution is much more powerful than an 80% one. When something breaks, you go to root cause.
You're excited about pushing LLMs to their limits. We work directly with the frontier model labs on new releases and constantly probe where they break.
You communicate complex ideas in writing. We work independently with one meeting a week, so writing is how tradeoffs, problems, and decisions get worked through together.
You're highly technical. Most of our team started coding as teenagers and nerd out on details from language design to compilers.
Life at Listen Labs
Competitive Compensation: We're backed by world-class investors, including Sequoia Capital, Ribbit, and Conviction, alongside Evantic, AI Grant, and Pear VC, and offer competitive compensation packages with meaningful equity.
The range for this role is $180,000 – $300 base. Actual compensation is influenced by a wide array of factors, including but not limited to skill set, experience, and work location. If this range doesn't match your expectations, we still encourage you to apply.
Benefits that Support You: Comprehensive healthcare and dental coverage, flexible time off to recharge, and an environment that values balance and trust.
Room to Grow: You’ll have the opportunity to take on new responsibilities, shape processes from scratch, and grow alongside the company.
TL;DR: We're hiring a Founding Product Designer to turn complex, week-long consulting projects into elegant, simple experiences powered by AI. If you love rethinking products from the ground up, turning complexity into beauty, and obsessing over every detail, we should talk.
Background
Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours — not months. We help customers analyze conversations, surface themes, and make faster, smarter product decisions.
Company highlights — entirely product-led:
World-Class Team: Founded by serial entrepreneurs (previous AI exit), former co-founders, and talent from Jane Street, Twitter, Stripe, Affirm, Bain, Goldman Sachs, and many more Sequoia-backed startups (plus IOI/ICPC backgrounds).
Hypergrowth: We’re a 30-person team backed by Sequoia, growing from $0 to a $10M run-rate in under a year. We move fast, care deeply about craft, and love working with people who take ownership.
Traction: Rapid growth across segments with enterprise wins at Google, Microsoft, Nestlé, and P&G.
Performance: Industry-leading win rate driven by a highly differentiated product.
Market Validation: Consistently winning customers across all segments with over six-figure lands that lead to quick expansions.
Viral Product: Interviews are shared with tens of thousands of viewers, fueling PLG, organic expansion, and daily inbound from Fortune 500s.
What You’ll Do
Lead end-to-end design across all customer-facing experiences, creating a seamless and intuitive journey from first touch to long-term engagement.
Define and evolve Listen’s design system, visual language, and component library.
Collaborate closely with product and engineering to ship thoughtful, high-impact features.
Prototype ideas rapidly using Figma, AI tools, or whatever communicates the vision best.
Influence product direction — you’ll shape what we build, not just how it looks.
Translate complex research workflows into simple, intuitive, and delightful user experiences.
Bring our brand to life across marketing moments — from launch visuals to merch and social content.
Balance high design standards with rapid iteration — knowing great work comes from both craft and momentum.
Champion customer insight in every decision, helping the team focus on what truly matters.
Build the design foundations — systems, principles, and processes — that will scale as we grow.
Who You Are
5+ years of product design experience, ideally at startups or high-velocity teams.
Strong visual taste and attention to detail — you sweat the typography, not just the flow.
Expert in Figma and confident in building/maintaining design systems.
Strong product sense — you think deeply about tradeoffs, value, and impact.
Excited to experiment with AI-driven tools and fast prototyping approaches.
Thrive in close collaboration with founders, engineers, and customers.
Clear communicator who can articulate design decisions and reasoning.
Bias toward action — you don’t stop at concepts; you ship.
Life at Listen Labs
Competitive Compensation: We’re backed by world-class investors, including Sequoia Capital, Conviction, AI Grant, and Pear VC, and offer competitive compensation packages with meaningful equity ownership.
Over $30B in market cap has been created in adjacent industries (Medallia, AlphaSense, GLG, Ipsos, Kantar). Our Sequoia partner, Bryan Schreier, was the first investor in Qualtrics—a $12B company tackling similar problems to ours.
Benefits that Support You: Comprehensive healthcare and dental coverage, flexible time off to recharge, and an environment that values balance and trust.
Room to Grow: As an early member of the team, you’ll have the opportunity to take on new responsibilities, shape processes from scratch, and grow alongside the company. We value people who want to stretch beyond their role and build something lasting.
TL;DR: We’re hiring for our Insight Strategist team to help our customers unlock the full value of Listen Labs. You’ll partner directly with product, research, and marketing leaders at some of the world’s most innovative companies to translate data into decisions.
Background
Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours — not months. We help customers analyze conversations, surface themes, and make faster, smarter product decisions.
Company highlights — entirely product-led:
World-Class Team: Founded by serial entrepreneurs (previous AI exit), former co-founders, and talent from Jane Street, Twitter, Stripe, Affirm, Bain, Goldman Sachs, and many more Sequoia-backed startups (plus IOI/ICPC backgrounds).
Hypergrowth: We're a fast-growing team backed by top-tier investors that's grown several-fold in the past year, and we're set on multiplying that again. We move fast, care deeply about craft, and love working with people who take ownership.
Traction: Rapid growth across segments with enterprise wins at Google, Microsoft, Nestlé, and P&G.
Performance: Industry-leading win rate driven by a highly differentiated product.
Market Validation: Consistently winning customers across all segments with over six-figure lands that lead to quick expansions.
Viral Product: Interviews are shared with tens of thousands of viewers, fueling PLG, organic expansion, and daily inbound from Fortune 500s.
What You’ll Do
Build trusted relationships with product, research, and insights leaders — helping them connect the dots between customer feedback and business strategy.
Lead onboarding and training sessions to ensure customers quickly understand and adopt the platform.
Analyze qualitative and quantitative data, distill patterns, and create insight briefs, dashboards, and presentations that drive action.
Serve as a strategic partner — proactively identifying opportunities to deepen usage, expand to new teams, and shape how customers measure success.
Collaborate with internal teams (Product, Engineering, Sales) to champion the customer perspective and influence roadmap priorities.
Move fast — balancing high-quality craft with rapid iteration and experimentation.
Who You Are
3 to 6+ years of experience in client-facing insights, strategy, research, or customer success roles.
Skilled at analyzing data and telling stories that inspire action — from dashboards to decks.
Comfortable working across qualitative and quantitative inputs to uncover patterns and recommend next steps.
Strong communicator who can simplify complex ideas and engage both executives and practitioners.
Curious, analytical, and relentlessly focused on helping customers succeed.
Thrives in ambiguity and fast-changing environments — no passengers, no politics.
Life at Listen Labs
Competitive Compensation: We're backed by world-class investors, including Sequoia Capital, Ribbit, and Conviction, alongside Evantic, AI Grant, and Pear VC, and offer competitive compensation packages with meaningful equity ownership in a market where over 30B has been created in adjacent industries (Medallia, AlphaSense, GLG, Ipsos, Kantar). Our Sequoia partner, Bryan Schreier, was the first investor in Qualtrics—a $12B company tackling similar problems to ours.
The range for this role is $90,000 – $150,000 base. Actual compensation is influenced by a wide array of factors, including but not limited to skill set, experience, and work location. If this range doesn't match your expectations, we still encourage you to apply.
Benefits that Support You: Comprehensive healthcare and dental coverage, flexible time off to recharge, and an environment that values balance and trust.
Room to Grow: As an early member of the team, you’ll have the opportunity to take on new responsibilities, shape processes from scratch, and grow alongside the company. We value people who want to stretch beyond their role and build something lasting.
TL;DR: We’re hiring a Growth team member to work directly with our Head of Growth to help scale Listen from $XX → $XXX ARR. You’re curious, resourceful, analytical, and excited to join a fast-growing, early-stage startup in a career-defining role. You’re willing to roll up your sleeves – no task is too small when it helps move the company forward.
Min. 1–5+ years of experience in growth, marketing, business operations, consulting, startups, or related fields preferred. Experience with B2B SaaS, growth experimentation, or GTM systems is a plus.
Background
Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours — not months. We help customers analyze conversations, surface themes, and make faster, smarter product decisions.
Company highlights — entirely product-led:
World-Class Team: Founded by serial entrepreneurs (previous AI exit), former co-founders, and talent from Jane Street, Twitter, Stripe, Affirm, Bain, Goldman Sachs, and many more Sequoia-backed startups (plus IOI/ICPC backgrounds).
Hypergrowth: We’re a 30-person team backed by Sequoia, growing from $0 to a $12M run-rate in under a year. We move fast, care deeply about craft, and love working with people who take ownership.
Traction: Rapid growth across segments with enterprise wins at Google, Microsoft, Nestlé, and P&G.
Performance: Industry-leading win rate driven by a highly differentiated product.
Market Validation: Consistently winning customers across all segments with over six-figure lands that lead to quick expansions.
Viral Product: Interviews are shared with tens of thousands of viewers, fueling PLG, organic expansion, and daily inbound from Fortune 500s.
Campaign execution: Help launch and optimize multi-channel campaigns across email, LinkedIn, events, SEO/AEO, paid media, and outbound.
Growth experimentation: Support rapid testing initiatives across acquisition, activation, and conversion funnels to identify what drives pipeline.
Events & conferences: Assist with planning and executing conferences, dinners, webinars, and field marketing initiatives that drive awareness and pipeline.
Operations & analytics: Track campaign performance, build reports, analyze funnel data, and help improve how we measure growth.
Product-led growth: Collaborate with product and engineering on onboarding, lifecycle, referral, and viral growth initiatives.
Cross-functional projects: Work closely with Growth, Sales, Product, Customer Success, and founders on high-priority initiatives across the company.
You’re highly proactive and resourceful, you figure things out quickly and aren’t afraid to jump into unfamiliar problems.
You’re analytical and detail-oriented, but also creative and willing to test unconventional ideas.
You’re excited to learn fast in an environment with high ownership and high expectations.
You move quickly, communicate clearly, and thrive in ambiguous, fast-paced environments.
You care deeply about quality and execution, even on small details.
You’re curious about startups, technology, AI, and growth, and excited to work closely with experienced operators and founders.
You’re energized by the idea of helping build the growth engine for a company defining a new category.
Life at Listen Labs
Competitive Compensation: We're backed by world-class investors, including Sequoia Capital, Ribbit, and Conviction, alongside Evantic, AI Grant, and Pear VC, and offer competitive compensation packages with meaningful equity ownership in a market where over 30B has been created in adjacent industries (Medallia, AlphaSense, GLG, Ipsos, Kantar). Our Sequoia partner, Bryan Schreier, was the first investor in Qualtrics—a $12B company tackling similar problems to ours.
The range for this role is $150,000 – $200,000 OTE. Actual compensation is influenced by a wide array of factors, including but not limited to skill set, experience, and work location. If this range doesn't match your expectations, we still encourage you to apply.
Benefits that Support You: Comprehensive healthcare and dental coverage, flexible time off to recharge, and an environment that values balance and trust.
Room to Grow: As an early member of the team, you’ll have the opportunity to have end-to-end ownership over new responsibilities, shape processes from scratch, and grow alongside the company. We value people who want to stretch beyond their role and build something lasting.
TL;DR: We’re hiring for our Insight Strategist team to help our customers unlock the full value of Listen Labs. You’ll partner directly with product, research, and marketing leaders at some of the world’s most innovative companies to translate data into decisions.
Background
Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours — not months. We help customers analyze conversations, surface themes, and make faster, smarter product decisions.
Company highlights — entirely product-led:
World-Class Team: Founded by serial entrepreneurs (previous AI exit), former co-founders, and talent from Jane Street, Twitter, Stripe, Affirm, Bain, Goldman Sachs, and many more Sequoia-backed startups (plus IOI/ICPC backgrounds).
Hypergrowth: We're a fast-growing team backed by top-tier investors that's grown several-fold in the past year, and we're set on multiplying that again. We move fast, care deeply about craft, and love working with people who take ownership.
Traction: Rapid growth across segments with enterprise wins at Google, Microsoft, Nestlé, and P&G.
Performance: Industry-leading win rate driven by a highly differentiated product.
Market Validation: Consistently winning customers across all segments with over six-figure lands that lead to quick expansions.
Viral Product: Interviews are shared with tens of thousands of viewers, fueling PLG, organic expansion, and daily inbound from Fortune 500s.
What You’ll Do
Build trusted relationships with product, research, and insights leaders — helping them connect the dots between customer feedback and business strategy.
Lead onboarding and training sessions to ensure customers quickly understand and adopt the platform.
Analyze qualitative and quantitative data, distill patterns, and create insight briefs, dashboards, and presentations that drive action.
Serve as a strategic partner — proactively identifying opportunities to deepen usage, expand to new teams, and shape how customers measure success.
Collaborate with internal teams (Product, Engineering, Sales) to champion the customer perspective and influence roadmap priorities.
Move fast — balancing high-quality craft with rapid iteration and experimentation.
Who You Are
3 to 6+ years of experience in client-facing insights, strategy, research, or customer success roles.
Skilled at analyzing data and telling stories that inspire action — from dashboards to decks.
Comfortable working across qualitative and quantitative inputs to uncover patterns and recommend next steps.
Strong communicator who can simplify complex ideas and engage both executives and practitioners.
Curious, analytical, and relentlessly focused on helping customers succeed.
Thrives in ambiguity and fast-changing environments — no passengers, no politics.
Life at Listen Labs
Competitive Compensation: We're backed by world-class investors, including Sequoia Capital, Ribbit, and Conviction, alongside Evantic, AI Grant, and Pear VC, and offer competitive compensation packages with meaningful equity ownership in a market where over 30B has been created in adjacent industries (Medallia, AlphaSense, GLG, Ipsos, Kantar). Our Sequoia partner, Bryan Schreier, was the first investor in Qualtrics—a $12B company tackling similar problems to ours.
The range for this role is $90,000 – $150,000 base. Actual compensation is influenced by a wide array of factors, including but not limited to skill set, experience, and work location. If this range doesn't match your expectations, we still encourage you to apply.
Benefits that Support You: Comprehensive healthcare and dental coverage, flexible time off to recharge, and an environment that values balance and trust.
Room to Grow: As an early member of the team, you’ll have the opportunity to take on new responsibilities, shape processes from scratch, and grow alongside the company. We value people who want to stretch beyond their role and build something lasting.
TL;DR: Our Business Development team is growing to help fuel Listen Labs’ next phase of growth. This is not a traditional “dial-for-dollars” BD role. You’ll be building your own lead lists, showing up at conferences and events, developing real relationships, and helping shape how Listen Labs is viewed by the market.
If you’re hungry, extroverted, resilient, and excited to grind in a highly visible role at an early-stage startup- this is for you. Top performers will have a clear path to an Emerging AE role.
Background
Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours — not months. We help customers analyze conversations, surface themes, and make faster, smarter product decisions.
Company highlights — entirely product-led:
World-Class Team: Founded by serial entrepreneurs (previous AI exit), former co-founders, and talent from Jane Street, Twitter, Stripe, Affirm, Bain, Goldman Sachs, and many more Sequoia-backed startups (plus IOI/ICPC backgrounds).
Hypergrowth: We’re a fast growing team backed by Sequoia, growing from $0 to a $14M run-rate in under a year. We move fast, care deeply about craft, and love working with people who take ownership.
Traction: Rapid growth across segments with enterprise wins at Google, Microsoft, Nestlé, and P&G.
Performance: Industry-leading win rate driven by a highly differentiated product.
Market Validation: Consistently winning customers across all segments with over six-figure lands that lead to quick expansions.
Viral Product: Interviews are shared with tens of thousands of viewers, fueling PLG, organic expansion, and daily inbound from Fortune 500s.
What You’ll Do
Lead Generation & Prospecting
Build and own your own prospect lists - identifying target companies, personas, and buying signals
Proactively source leads via outbound email, LinkedIn, cold calls, referrals, and creative channels
Research accounts deeply to personalize outreach and create thoughtful first touches
Events, Conferences & Relationship Building
Attend conferences, industry events, dinners, and meetups to represent Listen Labs
Network aggressively - spark conversations, build relationships, and follow up to turn interest into pipeline
Act as a brand ambassador: be “on,” be curious, and make people excited to talk to Listen
Qualification & Early Sales Motion
Run initial discovery calls to qualify inbound and outbound leads
Clearly articulate Listen’s value and identify strong handoffs to AEs / leadership
Maintain clean notes and updates in the CRM to support downstream closing
Cross-Functional Collaboration
Work closely with AEs, Research, Marketing, and Product to refine messaging and targeting
Share learnings from the field: objections, patterns, ICP insights, and competitive intel
Help improve outbound messaging, event strategy, and overall GTM motion
Who You Are
Hungry & driven: You want to prove yourself, grow fast, and earn your next role
Extroverted & personable: You genuinely enjoy meeting new people and building rapport
Comfortable grinding: You’re okay with rejection, long days at events, and doing what it takes
Strong communicator: Clear, confident, and compelling - both written and verbal
Resourceful & proactive: You don’t wait to be told what list to call or who to email
Requirements
1–3+ years of experience in business development, sales, consulting, or a similarly outbound-heavy role
Comfortable with cold outreach, networking, and live conversations
Willingness to travel for conferences and events
Strong organizational skills and follow-through
Life at Listen Labs
Competitive Compensation: We’re backed by world-class investors, including Sequoia Capital, Conviction, AI Grant, and Pear VC, and offer competitive compensation packages with meaningful equity ownership.
Over $30B in market cap has been created in adjacent industries (Medallia, AlphaSense, GLG, Ipsos, Kantar). Our Sequoia partner, Bryan Schreier, was the first investor in Qualtrics—a $12B company tackling similar problems to ours.
Benefits that Support You: Comprehensive healthcare and dental coverage, flexible time off to recharge, and an environment that values balance and trust.
Room to Grow: As an early member of the team, you’ll have the opportunity to take on new responsibilities, shape processes from scratch, and grow alongside the company. We value people who want to stretch beyond their role and build something lasting.
TL;DR: As our Founding Product Manager, you’ll own core parts of the product that power this experience end-to-end: how teams ask questions, how AI designs and runs research, and how insights are synthesized and delivered into decision-ready outputs. You’ll operate in a true 0 to 1 environment, partnering closely with engineering, design, research, and GTM to turn an ambitious vision into a scalable, compounding product.
This is a high-ownership role for someone excited to build a foundational product surface area at the intersection of AI, customer research, and real-world decision-making.
Background
Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours, not months. We help customers analyze conversations, surface themes, and make faster, smarter product decisions.
Company highlights that were entirely product-led:
World-Class Team: Founded by serial entrepreneurs (previous AI exit), former co-founders, and talent from Jane Street, Twitter, Stripe, Affirm, Bain, Goldman Sachs, and many more Sequoia-backed startups (plus IOI/ICPC backgrounds).
Hypergrowth: We're a fast-growing team backed by top-tier investors that's grown several-fold in the past year, and we're set on multiplying that again. We move fast, care deeply about craft, and love working with people who take ownership.
Traction: Rapid growth across segments with enterprise wins at Google, Microsoft, Nestlé, and P&G.
Performance: Industry-leading win rate driven by a highly differentiated product.
Market Validation: Consistently winning customers across all segments with over six-figure lands that lead to quick expansions.
Viral Product: Interviews are shared with tens of thousands of viewers, fueling PLG, organic expansion, and daily inbound from Fortune 500s.
Technical Challenges
McKinsey On Demand: Building a research agent
Hiring McKinsey is different than buying software. You don't just get tools, but get opinions, experience, and execution. We build Listen with that perspective: You have an AI agent on your side that knows everything about our platform and the best research practices. It helps you set up your project, conduct interviews with your goals in mind, and analyze thousands of responses.
Database of Humanity
One of the key value props is our ability to find the people you are looking for (eg, \"power users of ChatGPT and Excel\"). We are building a database of millions of humans. The more studies you do with Listen, the better we understand you. This enables finding people with unmatched accuracy and, in the long run, extrapolating what a person would say based on all previous conversations -- imagine answering questions for your best friend.
Realtime Video Interviews
The next version of our AI interviewer will have emotional understanding of video and voice to read between the lines. The goal is to make our interviewers more nuanced and effective than the most senior user researchers. This involves computer vision, speech analysis, and real-time decision making.
Distributed Information Mining
The most interesting information is not publicly accessible on the web; it lives only in people's minds. We are building an agent that, given a question, finds the right people to talk to, asks the right questions, and returns a report and actionable recommendations. That's what consultants charge millions for. The ceiling is incredibly high, and we are pushing the technical boundaries to help companies, from investment firms to tech companies, make the best decisions.
Customer Preference Model & Synthetic Personas
We're bringing Jeff Bezos' vision of the customer being part of every life decision to life. We're building the most profound understanding of customers, which will allow us to extrapolate to new questions via synthetic personas. This involves complex modeling of human behavior, preferences, and decision-making processes.
What You’ll Do
Self-Serve Growth
Own the evolution of Listen’s self-serve motion alongside our enterprise business
Define high-leverage self-serve use cases and ideal customer journeys
Identify friction across onboarding, activation, and usage
Drive product changes that unlock a scalable path to $[XX]M+ in self-serve revenue
Participant Panel
Build and scale Listen’s participant network so researchers consistently talk to the right people
Design systems for participant acquisition, retention, and quality
Develop matching logic to ensure the best-fit participants for each research project
Improve the reliability and speed of access to high-quality research participants
Core Product Delivery & Prioritization
Help us evolve beyond founder-led product development through sharper prioritization
Deeply understand customer needs and translate them into clear product bets
Organize and synthesize inbound requests across customers and internal teams
Set sequencing and tradeoffs to maximize impact
Implement lightweight product processes that increase velocity without adding bureaucracy
Who You Are
Entrepreneurial and independent: Thrives in ambiguity and thrives when building from scratch.
Experienced: Typically 5–8+ years in product management, startup/early-stage experience, with a track record of launching successful products. Founder background or strong ownership experience is a plus.
Technically fluent: Comfortable working closely with engineering teams; ability to understand and synthesize technical tradeoffs. Technical degrees or equivalent experience strongly preferred.
Data-driven and user-centric: Uses metrics, experimentation, and user insight to guide decisions while balancing long-term strategy with short-term learning.
Excellent communicator: Effectively aligns internal teams and presents strategy to stakeholders across engineering, research, leadership, and external partners.
Flexible and curious: Quick learner comfortable navigating evolving product domains such as AI, data pipelines, dev tools, or RL environments.
What You’ll Bring
Strong strategic thinking paired with practical execution skills.
Proven ability to take ownership and drive broad outcomes with limited structure.
A passion for building products with real impact and a bias for action.
Life at Listen Labs
Competitive Compensation: We're backed by world-class investors, including Sequoia Capital, Ribbit, and Conviction, alongside Evantic, AI Grant, and Pear VC, and offer competitive compensation packages with meaningful equity ownership in a market where over 30B has been created in adjacent industries (Medallia, AlphaSense, GLG, Ipsos, Kantar). Our Sequoia partner, Bryan Schreier, was the first investor in Qualtrics—a $12B company tackling similar problems to ours.
The base range for this role is $175,000 - $280,000. Actual compensation is influenced by a wide array of factors, including but not limited to skill set, experience, and work location. If this range doesn't match your expectations, we still encourage you to apply.
Benefits that Support You: Comprehensive healthcare and dental coverage, flexible time off to recharge, and an environment that values balance and trust.
Room to Grow: As an early member of the team, you’ll have the opportunity to take on new responsibilities, shape processes from scratch, and grow alongside the company. We value people who want to stretch beyond their role and build something lasting.
TL;DR: We're hiring an Engagement Manager to help companies make full use of our AI-powered research platform. If you love building relationships, driving adoption, and making customers successful, let’s talk.
Background
Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours — not months. We help customers analyze conversations, surface themes, and make faster, smarter product decisions.
Company highlights:
World-Class Team: Founded by serial entrepreneurs (previous AI exit), former co-founders, and talent from Jane Street, Twitter, Stripe, Affirm, Bain, Goldman Sachs, and many more Sequoia-backed startups (plus IOI/ICPC backgrounds).
Hypergrowth: We're a fast-growing team backed by top-tier investors that's grown several-fold in the past year, and we're set on multiplying that again. We move fast, care deeply about craft, and love working with people who take ownership.
Traction: Rapid growth across segments with enterprise wins at Google, Microsoft, Nestlé, and P&G.
Performance: Industry-leading win rate driven by a highly differentiated product.
Market Validation: Consistently winning customers across all segments with over six-figure lands that lead to quick expansions.
Viral Product: Interviews are shared with tens of thousands of viewers, fueling PLG, organic expansion, and daily inbound from Fortune 500s.
What You’ll Do
Own the customer journey post-sale, managing onboarding, adoption, retention, and growth.
Serve as the primary day-to-day contact for key accounts.
Partner with sales to identify expansion and renewal opportunities.
Provide proactive guidance and support to maximize customer value.
Collect customer feedback and collaborate closely with product and engineering teams to shape our roadmap.
Develop and refine customer success playbooks as we scale.
Who You Are
4-8 years of professional experience.
Experience in a customer-facing position is a plus.
Strong relationship-building, communication, and organizational skills.
Self-starter comfortable with ambiguity and fast-paced environments.
Experience with research, insights, or AI products is a plus.
Ability to work in our NYC office 5 days/week.
Life at Listen Labs
Competitive Compensation: We're backed by world-class investors, including Sequoia Capital, Ribbit, and Conviction, alongside Evantic, AI Grant, and Pear VC, and offer competitive compensation packages with meaningful equity ownership in a market where over 30B has been created in adjacent industries (Medallia, AlphaSense, GLG, Ipsos, Kantar). Our Sequoia partner, Bryan Schreier, was the first investor in Qualtrics—a $12B company tackling similar problems to ours.
The range for this role is $132,000 – $180,000 OTE. Actual compensation is influenced by a wide array of factors, including but not limited to skill set, experience, and work location. If this range doesn't match your expectations, we still encourage you to apply.
Benefits that Support You: Comprehensive healthcare and dental coverage, flexible time off to recharge, and an environment that values balance and trust.
Room to Grow: As an early member of the team, you’ll have the opportunity to take on new responsibilities, shape processes from scratch, and grow alongside the company. We value people who want to stretch beyond their role and build something lasting.
Member of Technical Staff, Product
TL;DR: Listen teaches AI what people actually think and want. We're Sequoia-backed, raised $100M, and our customers include Anthropic, Google, and Cursor. We're hiring engineers who can build a complex AI-native product on a small team of former founders and top-tier builders.
Background
As AI gets better at building things, the bottleneck shifts to knowing what to build. We're the bridge between AI systems and what humans actually want. Today our customers are companies. Soon, AIs themselves will be our customers.
Our platform runs AI-moderated video interviews at massive scale. We find the right people from a network of millions, our AI conducts open-ended conversations with thousands of them in parallel, and we surface what to build next. What used to take research teams weeks per study, we do in hours.
Where it's going: every interview feeds a human preference model. We simulate human behavior at scale: how people react to new ideas, how they make decisions, how preferences shape markets, and how change ripples through society. We expose this as the Human API. An AI agent writes code, asks Listen whether users would actually want a feature, gets a grounded answer back, and iterates. Closed-loop product development at AI speed. Every coding agent will eventually need this signal.
Company highlights
Series B with $100M raised from Sequoia, Conviction, Ribbit, AI Grant, and Pear VC.
Selective team of <20 engineers including VC-backed founders, IOI medalists, and engineers from Jane Street and Tesla Autopilot.
Customers include Anthropic, Cursor, Perplexity, Google, Microsoft, Robinhood, Nestlé, P&G, and Sweetgreen.
Post-PMF growth: 20x year-over-year revenue.
Huge market: clear path to $1M+ contracts at over 50% of the Fortune 2000.
Technical Challenges
Database of Humanity. Listen maintains a database of millions of people. We match profiles based on voice, face, and device IDs. Those profiles let us see how opinions change over time, prevent fraud, and find any niche audience.
Emotional Intelligence. There's a gap between what people say and what they think. Our AI interviewer reads tone, hesitation, and facial micro-expressions to go beyond the transcript. We've shipped the first version. We're working on surpassing even the best humans.
Preference Model. Updating the preference model is a research problem: what we already know, when to refresh it, which questions give the highest signal, and how to quantify the uncertainty in our predictions.
Human API. A model of millions of humans is only useful if you can call it from where decisions happen. We want to embed this into Slack, Linear, IDEs, and coding agents themselves. Imagine an agent shipping code, asking Listen what humans actually want, taking action, and iterating.
Agent Evals. Every part of our product is built AI-first. Study Composer helps customers scope and design studies. Research Agent analyzes thousands of responses and writes the report. The ceiling is what McKinsey does for $1M per engagement. The bottleneck is evaluating those qualitative outputs. Once you have the eval, you can hill-climb.
What we look for
You solve problems end to end. The team is split vertically, so every engineer owns a part of the product and makes decisions across the LLM pipeline, infrastructure, backend, and UX.
You're a future or past founder. You scope your own work, think about the customers, and own your decisions.
You care about getting things right. Moving fast is essential, but a 100% solution is much more powerful than an 80% one. When something breaks, you go to root cause.
You're excited about pushing LLMs to their limits. We work directly with the frontier model labs on new releases and constantly probe where they break.
You communicate complex ideas in writing. We work independently with one meeting a week, so writing is how tradeoffs, problems, and decisions get worked through together.
You're highly technical. Most of our team started coding as teenagers and nerd out on details from language design to compilers.
Life at Listen Labs
Competitive Compensation: We're backed by world-class investors, including Sequoia Capital, Ribbit, and Conviction, alongside Evantic, AI Grant, and Pear VC, and offer competitive compensation packages with meaningful equity.
The range for this role is $180,000 – $300 base. Actual compensation is influenced by a wide array of factors, including but not limited to skill set, experience, and work location. If this range doesn't match your expectations, we still encourage you to apply.
Benefits that Support You: Comprehensive healthcare and dental coverage, flexible time off to recharge, and an environment that values balance and trust.
Room to Grow: You’ll have the opportunity to take on new responsibilities, shape processes from scratch, and grow alongside the company.
TL;DR: Listen teaches AI what people actually think and want. We're Sequoia-backed, raised $100M, and our customers include Anthropic, Google, and Cursor. We're hiring engineers who can build a complex AI-native product on a small team of former founders and top-tier builders.
Background
As AI gets better at building things, the bottleneck shifts to knowing what to build. We're the bridge between AI systems and what humans actually want. Today our customers are companies. Soon, AIs themselves will be our customers.
Our platform runs AI-moderated video interviews at massive scale. We find the right people from a network of millions, our AI conducts open-ended conversations with thousands of them in parallel, and we surface what to build next. What used to take research teams weeks per study, we do in hours.
Where it's going: every interview feeds a human preference model. We simulate human behavior at scale: how people react to new ideas, how they make decisions, how preferences shape markets, and how change ripples through society. We expose this as the Human API. An AI agent writes code, asks Listen whether users would actually want a feature, gets a grounded answer back, and iterates. Closed-loop product development at AI speed. Every coding agent will eventually need this signal.
Company highlights
Series B with $100M raised from Sequoia, Conviction, Ribbit, AI Grant, and Pear VC.
Selective team of <20 engineers including VC-backed founders, IOI medalists, and engineers from Jane Street and Tesla Autopilot.
Customers include Anthropic, Cursor, Perplexity, Google, Microsoft, Robinhood, Nestlé, P&G, and Sweetgreen.
Post-PMF growth: 20x year-over-year revenue.
Huge market: clear path to $1M+ contracts at over 50% of the Fortune 2000.
Technical Challenges
Database of Humanity. Listen maintains a database of millions of people. We match profiles based on voice, face, and device IDs. Those profiles let us see how opinions change over time, prevent fraud, and find any niche audience.
Emotional Intelligence. There's a gap between what people say and what they think. Our AI interviewer reads tone, hesitation, and facial micro-expressions to go beyond the transcript. We've shipped the first version. We're working on surpassing even the best humans.
Preference Model. Updating the preference model is a research problem: what we already know, when to refresh it, which questions give the highest signal, and how to quantify the uncertainty in our predictions.
Human API. A model of millions of humans is only useful if you can call it from where decisions happen. We want to embed this into Slack, Linear, IDEs, and coding agents themselves. Imagine an agent shipping code, asking Listen what humans actually want, taking action, and iterating.
Agent Evals. Every part of our product is built AI-first. Study Composer helps customers scope and design studies. Research Agent analyzes thousands of responses and writes the report. The ceiling is what McKinsey does for $1M per engagement. The bottleneck is evaluating those qualitative outputs. Once you have the eval, you can hill-climb.
What we look for
You solve problems end to end. The team is split vertically, so every engineer owns a part of the product and makes decisions across the LLM pipeline, infrastructure, backend, and UX.
You're a future or past founder. You scope your own work, think about the customers, and own your decisions.
You care about getting things right. Moving fast is essential, but a 100% solution is much more powerful than an 80% one. When something breaks, you go to root cause.
You're excited about pushing LLMs to their limits. We work directly with the frontier model labs on new releases and constantly probe where they break.
You communicate complex ideas in writing. We work independently with one meeting a week, so writing is how tradeoffs, problems, and decisions get worked through together.
You're highly technical. Most of our team started coding as teenagers and nerd out on details from language design to compilers.
Life at Listen Labs
Competitive Compensation: We're backed by world-class investors, including Sequoia Capital, Ribbit, and Conviction, alongside Evantic, AI Grant, and Pear VC, and offer competitive compensation packages with meaningful equity.
The range for this role is $180,000 – $300 base. Actual compensation is influenced by a wide array of factors, including but not limited to skill set, experience, and work location. If this range doesn't match your expectations, we still encourage you to apply.
Benefits that Support You: Comprehensive healthcare and dental coverage, flexible time off to recharge, and an environment that values balance and trust.
Room to Grow: You’ll have the opportunity to take on new responsibilities, shape processes from scratch, and grow alongside the company.
TL;DR: Listen teaches AI what people actually think and want. We're Sequoia-backed, raised $100M, and our customers include Anthropic, Google, and Cursor. We're hiring engineers who can build a complex AI-native product on a small team of former founders and top-tier builders.
Background
As AI gets better at building things, the bottleneck shifts to knowing what to build. We're the bridge between AI systems and what humans actually want. Today our customers are companies. Soon, AIs themselves will be our customers.
Our platform runs AI-moderated video interviews at massive scale. We find the right people from a network of millions, our AI conducts open-ended conversations with thousands of them in parallel, and we surface what to build next. What used to take research teams weeks per study, we do in hours.
Where it's going: every interview feeds a human preference model. We simulate human behavior at scale: how people react to new ideas, how they make decisions, how preferences shape markets, and how change ripples through society. We expose this as the Human API. An AI agent writes code, asks Listen whether users would actually want a feature, gets a grounded answer back, and iterates. Closed-loop product development at AI speed. Every coding agent will eventually need this signal.
Company highlights
Series B with $100M raised from Sequoia, Conviction, Ribbit, AI Grant, and Pear VC.
Selective team of <20 engineers including VC-backed founders, IOI medalists, and engineers from Jane Street and Tesla Autopilot.
Customers include Anthropic, Cursor, Perplexity, Google, Microsoft, Robinhood, Nestlé, P&G, and Sweetgreen.
Post-PMF growth: 20x year-over-year revenue.
Huge market: clear path to $1M+ contracts at over 50% of the Fortune 2000.
Technical Challenges
Database of Humanity. Listen maintains a database of millions of people. We match profiles based on voice, face, and device IDs. Those profiles let us see how opinions change over time, prevent fraud, and find any niche audience.
Emotional Intelligence. There's a gap between what people say and what they think. Our AI interviewer reads tone, hesitation, and facial micro-expressions to go beyond the transcript. We've shipped the first version. We're working on surpassing even the best humans.
Preference Model. Updating the preference model is a research problem: what we already know, when to refresh it, which questions give the highest signal, and how to quantify the uncertainty in our predictions.
Human API. A model of millions of humans is only useful if you can call it from where decisions happen. We want to embed this into Slack, Linear, IDEs, and coding agents themselves. Imagine an agent shipping code, asking Listen what humans actually want, taking action, and iterating.
Agent Evals. Every part of our product is built AI-first. Study Composer helps customers scope and design studies. Research Agent analyzes thousands of responses and writes the report. The ceiling is what McKinsey does for $1M per engagement. The bottleneck is evaluating those qualitative outputs. Once you have the eval, you can hill-climb.
What we look for
You solve problems end to end. The team is split vertically, so every engineer owns a part of the product and makes decisions across the LLM pipeline, infrastructure, backend, and UX.
You're a future or past founder. You scope your own work, think about the customers, and own your decisions.
You care about getting things right. Moving fast is essential, but a 100% solution is much more powerful than an 80% one. When something breaks, you go to root cause.
You're excited about pushing LLMs to their limits. We work directly with the frontier model labs on new releases and constantly probe where they break.
You communicate complex ideas in writing. We work independently with one meeting a week, so writing is how tradeoffs, problems, and decisions get worked through together.
You're highly technical. Most of our team started coding as teenagers and nerd out on details from language design to compilers.
Life at Listen Labs
Competitive Compensation: We're backed by world-class investors, including Sequoia Capital, Ribbit, and Conviction, alongside Evantic, AI Grant, and Pear VC, and offer competitive compensation packages with meaningful equity.
Benefits that Support You: Comprehensive healthcare and dental coverage, flexible time off to recharge, and an environment that values balance and trust.
Room to Grow: You’ll have the opportunity to take on new responsibilities, shape processes from scratch, and grow alongside the company.
TL;DR: Our Business Development team is growing to help fuel Listen Labs’ next phase of growth. This is not a traditional “dial-for-dollars” BD role. You’ll be building your own lead lists, showing up at conferences and events, developing real relationships, and helping shape how Listen Labs is viewed by the market.
If you’re hungry, extroverted, resilient, and excited to grind in a highly visible role at an early-stage startup- this is for you. Top performers will have a clear path to an Emerging AE or other Growth roles.
Background
Listen Labs is the world's fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews, analyzes conversations, and delivers executive-ready insights in hours, not weeks. Born out of a Harvard research project, Listen is trusted by teams at leading brands like Google, Microsoft, Anthropic, Perplexity, Sweetgreen, Replit, and Nestlé to bring real customer voices into their biggest product, marketing, and growth decisions.
Company highlights — entirely product-led:
World-Class Team: Founded by serial entrepreneurs — Alfred (Bemlo, YC W22) and Florian (IOI medalist, ICPC World Finalist) — and built with talent from Google, Meta, Tesla, Amazon, Jane Street, and X, alongside Bain, Goldman Sachs, McKinsey, and Sequoia-backed startups like Applied Intuition, Scale AI, and Rippling. Over 30% of our team are former founders, and multiple are competitive programming medalists.
Hypergrowth: Since launching, Listen has grown annualized revenue 15x and completed over 2 million interviews — backed by $100M in total funding led by Ribbit Capital, with Sequoia, Conviction, and Pear VC participating.
Traction: Already serving 15% of Fortune 100s. Enterprise wins and expansions across Anthropic, Microsoft, Nestlé, Perplexity, Sweetgreen, and more — with teams telling us research that used to take six to eight weeks now happens in days.
What You’ll Do
Lead Generation & Prospecting
Build and own your own prospect lists - identifying target companies, personas, and buying signals
Proactively source leads via outbound email, LinkedIn, cold calls, referrals, and creative channels
Research accounts deeply to personalize outreach and create thoughtful first touches
Events, Conferences & Relationship Building
Attend conferences, industry events, dinners, and meetups to represent Listen Labs
Network aggressively - spark conversations, build relationships, and follow up to turn interest into pipeline
Act as a brand ambassador: be “on,” be curious, and make people excited to talk to Listen
Qualification & Early Sales Motion
Run initial discovery calls to qualify inbound and outbound leads
Clearly articulate Listen’s value and identify strong handoffs to AEs / leadership
Maintain clean notes and updates in the CRM to support downstream closing
Cross-Functional Collaboration
Work closely with AEs, Research, Marketing, and Product to refine messaging and targeting
Share learnings from the field: objections, patterns, ICP insights, and competitive intel
Help improve outbound messaging, event strategy, and overall GTM motion
Who You Are
Hungry & driven: You want to prove yourself, grow fast, and earn your next role
Extroverted & personable: You genuinely enjoy meeting new people and building rapport
Comfortable grinding: You’re okay with rejection, long days at events, and doing what it takes
Strong communicator: Clear, confident, and compelling - both written and verbal
Resourceful & proactive: You don’t wait to be told what list to call or who to email
Requirements
1–3+ years of experience in business development, sales, consulting, or a similarly outbound-heavy role
Comfortable with cold outreach, networking, and live conversations
Willingness to travel for conferences and events
Strong organizational skills and follow-through
Life at Listen Labs
Health, covered: Full medical, dental, and vision. FSA/HSA and life insurance are available too.
Competitive compensation: Backed by world-class investors including Sequoia, Ribbit Capital, Conviction, and Pear VC — we hire the best and treat them accordingly, with meaningful equity ownership.
Annual Learning Stipend: Books, courses, conferences, coaching, language lessons — almost anything that makes you sharper.
Annual Wellness Stipend for your health and headspace: Gym memberships, race fees, massages, ergonomic gear, and more.
Monthly Stipend for AI tools: A dedicated budget for the software and GPU credits that make you faster.
Fed, daily: A private chef serves lunch and dinner in our SF office; NYC and London teams get daily meal credit.
Flexible time off: A take-what-you-need vacation policy.
We celebrate together: Company offsites (Hawaii this Summer!) and events like our annual holiday party — every win is a team win.
Room to grow: As an early member of the team, you'll own end-to-end processes from scratch and grow alongside the company.
TL;DR: We’re hiring a Client Operations Lead to be the operational backbone of our research delivery engine. You’ll ensure every study runs on time, on spec, and at high quality..
Background
Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours — not months. We help customers analyze conversations, surface themes, and make faster, smarter product decisions.
Company highlights — entirely product-led:
World-Class Team: Founded by serial entrepreneurs (previous AI exit), former co-founders, and talent from Jane Street, Twitter, Stripe, Affirm, Bain, Goldman Sachs, and many more Sequoia-backed startups (plus IOI/ICPC backgrounds).
Hypergrowth: We're a fast-growing team backed by top-tier investors that's grown several-fold in the past year, and we're set on multiplying that again. We move fast, care deeply about craft, and love working with people who take ownership.
Traction: Rapid growth across segments with enterprise wins at Google, Microsoft, Nestlé, and P&G.
Performance: Industry-leading win rate driven by a highly differentiated product.
Market Validation: Consistently winning customers across all segments with over six-figure lands that lead to quick expansions.
Viral Product: Interviews are shared with tens of thousands of viewers, fueling PLG, organic expansion, and daily inbound from Fortune 500s.
What You’ll Do
Own operational delivery across a high volume of concurrent research studies — ensuring nothing slips.
Monitor incoming studies and ensure they’re properly scoped, staffed, and progressing smoothly.
Coordinate participant recruitment — sourcing, screening, and confirming the right profiles under tight timelines.
Serve as the primary operational point of contact for East Coast and European customers — proactively communicating updates, setting expectations, and flagging risks.
Hold the line on quality while studies are in field.
Stay deeply plugged into Slack and cross-functional workflows — acting as connective tissue across Sales, Research, and Product.
Improve and configure AI-assisted workflows and internal tooling to increase speed, quality, and scalability.
Who You Are
You can juggle multiple workstreams without dropping details — and you genuinely enjoy operating in fast-moving, high-volume environments.
You have strong judgment and take ownership — you spot issues early and solve them without waiting to be asked.
You’re client-ready. Clear, professional, and composed under pressure — you build trust quickly with external stakeholders.
You have high EQ and strong executive presence — you know how to read a room, manage expectations, and communicate with nuance.
You’re adaptable. When priorities shift or something breaks last-minute, you respond quickly and pragmatically.
You’re systems-minded. You look for ways to make things more efficient, scalable, and repeatable.
You’re technically curious — comfortable learning new tools and excited about leveraging AI to improve workflows.
You’re low ego, high ownership, and easy to work with.
Qualifications
2–4 years at a consulting firm, high-growth startup, or equivalent high-accountability, client-facing operations role.
Experience managing multiple stakeholders, deadlines, or workflows simultaneously.
Strong communication skills — especially in fast-paced or ambiguous environments.
Experience with recruiting, scheduling, or coordinating external participants/customers is a plus, but not required.
Experience working in a startup or fast-growing environment is a plus.
Exposure to global stakeholders or working across time zones is a plus.
Life at Listen Labs
Competitive Compensation: We're backed by world-class investors, including Sequoia Capital, Ribbit, and Conviction, alongside Evantic, AI Grant, and Pear VC, and offer competitive compensation packages with meaningful equity ownership in a market where over 30B has been created in adjacent industries (Medallia, AlphaSense, GLG, Ipsos, Kantar). Our Sequoia partner, Bryan Schreier, was the first investor in Qualtrics—a $12B company tackling similar problems to ours.
The base range for this role is $90,000 – $110,000. Actual compensation is influenced by a wide array of factors, including but not limited to skill set, experience, and work location. If this range doesn't match your expectations, we still encourage you to apply.
Benefits that Support You: Comprehensive healthcare and dental coverage, flexible time off to recharge, and an environment that values balance and trust.
Room to Grow: As an early member of the team, you’ll have the opportunity to take on new responsibilities, shape processes from scratch, and grow alongside the company. We value people who want to stretch beyond their role and build something lasting.
TL;DR: We’re hiring a our first Events Lead to work directly with our Head of Marketing and help scale Listen from $XXM → $100M+ ARR. You’ll help shape how our brand and message goes to market by creating curated event experiences that customers actually want to attend. This is a high-ownership role for someone who combines taste, creativity, and detail-oriented execution and wants to help build 0-1 at a breakout company in the AI era.
Min. 4+ years in B2B SaaS corporate events, field marketing, or related roles. You should have strong creative judgment, experience producing standout events, and the ability to move fluidly between big-picture thinking and hands-on execution. Excitement about travel and working in a fast-paced startup environment is important.
Background
Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours — not months. We help customers analyze conversations, surface themes, and make faster, smarter product decisions.
Company highlights — entirely product-led:
World-Class Team: Founded by serial entrepreneurs (previous AI exit), former co-founders, and talent from Jane Street, Twitter, Stripe, Affirm, Bain, Goldman Sachs, and many more Sequoia-backed startups (plus IOI/ICPC backgrounds).
Hypergrowth: We're a fast-growing team backed by top-tier investors that's grown several-fold in the past year, and we're set on multiplying that again. We move fast, care deeply about craft, and love working with people who take ownership.
Traction: Rapid growth across segments with enterprise wins at Google, Microsoft, Nestlé, and P&G.
Performance: Industry-leading win rate driven by a highly differentiated product.
Market Validation: Consistently winning customers across all segments with over six-figure lands that lead to quick expansions.
Viral Product: Interviews are shared with tens of thousands of viewers, fueling PLG, organic expansion, and daily inbound from Fortune 500s.
What You'll Do
Partner with the Head of Marketing to shape brand and campaign strategy
Develop and execute campaigns that break through the noise and drive awareness, engagement, and pipeline
Own campaign planning from concept to launch, including messaging, timelines, creative coordination, and rollout
Own and elevate how Listen shows up at events, from small marketing moments to larger brand experiences
Create event experiences that attract the right audience, generate excitement, and leave a strong brand impression
Work cross-functionally with sales, product marketing, design, and leadership to ensure campaigns and events are cohesive and effective
Manage the operational details that make campaigns and events excellent, from planning and vendors to onsite execution and follow-through
Measure performance, gather learnings, and continuously improve what we do
Who You Are
Strong operator who can manage multiple moving pieces without losing quality
Has a strong POV on creating a world-class conference presence, from booth design to side events to the small details that make people remember Listen
Understand the ins and outs of putting on great events, with a strong sense for what creates real energy and audience pull
Highly detail-oriented and organized, with strong follow-through; you catch the things others miss
Excited to play a leadership role in the org, shaping how Listen shows up in the market
Collaborative and low-ego, with the ability to work across functions and bring people together around a shared plan
Commercially minded; you think about pipeline and impact, not just logistics
Excited to travel and be in the field representing the company as needed
Life at Listen Labs
Competitive Compensation: We're backed by world-class investors, including Sequoia Capital, Ribbit, and Conviction, alongside Evantic, AI Grant, and Pear VC, and offer competitive compensation packages with meaningful equity ownership in a market where over 30B has been created in adjacent industries (Medallia, AlphaSense, GLG, Ipsos, Kantar). Our Sequoia partner, Bryan Schreier, was the first investor in Qualtrics—a $12B company tackling similar problems to ours.
The range for this role is $150,000 – $200,000 OTE. Actual compensation is influenced by a wide array of factors, including but not limited to skill set, experience, and work location. If this range doesn't match your expectations, we still encourage you to apply.
Benefits that Support You: Comprehensive healthcare and dental coverage, flexible time off to recharge, and an environment that values balance and trust.
Room to Grow: As an early member of the team, you’ll have the opportunity to have end-to-end ownership over new responsibilities, shape processes from scratch, and grow alongside the company. We value people who want to stretch beyond their role and build something lasting.
TL;DR: Listen is building a human-preference model that companies and AI agents query to predict what people think, want, and decide. We're hiring a founding researcher to lead our simulation initiative, the model that lets AI systems predict what humans would think, want, and decide. Sequoia-backed, $100M raised, customers include Anthropic, Google, and Cursor.
As AI gets better at building things, the bottleneck shifts to knowing what to build. We're the bridge between AI systems and what humans actually want. Today our customers are companies. Soon, AIs themselves will be our customers.
Our platform runs AI-moderated video interviews at massive scale. We find the right people from a network of millions, our AI conducts open-ended conversations with thousands of them in parallel, and we surface what to build next. What used to take research teams weeks per study, we do in hours.
Where it's going: every interview feeds a human preference model. We simulate human behavior at scale: how people react to new ideas, how they make decisions, how preferences shape markets, and how change ripples through society. We expose this as the Human API. An AI agent writes code, asks Listen whether users would actually want a feature, gets a grounded answer back, and iterates. Closed loop product development at AI speed. Every coding agent will eventually need this signal.
Series B with $100M raised from Sequoia, Conviction, Ribbit, AI Grant, and Pear VC.
Selective team of <20 engineers including VC-backed founders, IOI medalists, and engineers from Jane Street and Tesla Autopilot.
Customers include Anthropic, Cursor, Perplexity, Google, Microsoft, Robinhood, Nestlé, P&G, and Sweetgreen.
Post-PMF growth: 20x year-over-year revenue.
Huge market: clear path to $1M+ contracts at over 50% of the Fortune 2000.
Modeling Humans. What does it take to actually understand a person? Which questions yield the most signal, how do we combine long-form interviews, demographics, and behavior into a useful model, and how do we predict a specific person's response to a question they've never been asked? Can we estimate how confident we are in a prediction?
Multi-Agent Dynamics. People don't form opinions in isolation. They influence each other, deliberate, and shift in groups. Can we simulate cohorts of synthetic humans deliberating, reaching consensus, or splitting into camps?
Generalization and Active Learning. With millions of interviews, how can we learn from patterns across people, contexts, and questions? When the model is uncertain, how do we go back to real humans to update the model?
You have a strong research track record. Published work in LLMs, post-training, RLHF, behavioral modeling, simulation, or adjacent fields. Or equivalent industrial impact at a frontier lab.
You pick the problems. This is a founding research role. You'll define what's worth working on, scope research programs, and decide what success looks like.
You're genuinely curious about humans. You want to understand what people actually want, how they decide, and why preferences shift.
You make research real. You can train models, write evals, and collaborate with our research engineers to put the model into production.
You communicate complex ideas in writing. This is how you share the roadmap and vision for this initiative.
Top of market compensation with meaningful equity.
Comprehensive healthcare and dental, flexible time off, a culture that values balance and trust.
Joining at an inflection point. PMF is real, the market ahead is enormous, the team is still small enough that your work directly shapes the company.
TL;DR: We’re hiring for our Insights team to help our customers unlock the full value of Listen Labs. You’ll partner directly with product, research, and marketing leaders at some of the world’s most innovative companies to translate insights into decisions.
Background
Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours — not months. We help customers analyze conversations, surface themes, and make faster, smarter product decisions.
Company highlights — entirely product-led:
World-Class Team: Founded by serial entrepreneurs (previous AI exit), former co-founders, and talent from Jane Street, Twitter, Stripe, Affirm, Bain, Goldman Sachs, and many more Sequoia-backed startups (plus IOI/ICPC backgrounds).
Hypergrowth: We're a fast-growing team backed by top-tier investors that's grown several-fold in the past year, and we're set on multiplying that again. We move fast, care deeply about craft, and love working with people who take ownership.
Traction: Rapid growth across segments with enterprise wins at Google, Microsoft, Nestlé, and P&G.
Performance: Industry-leading win rate driven by a highly differentiated product.
Market Validation: Consistently winning customers across all segments with over six-figure lands that lead to quick expansions.
Viral Product: Interviews are shared with tens of thousands of viewers, fueling PLG, organic expansion, and daily inbound from Fortune 500s.
What You’ll Do
Analyze qualitative and quantitative data, ensure quality assurance, and support the creation of insights briefs and presentations that deliver actionable insights.
Become an expert on the Listen platform, advocating for best practices, quota structure, and platform utilization for analysis.
Serve as a strategic partner — proactively identifying opportunities to utilize the platform to address customer needs.
Support team members with onboarding new customers, supplementing training, and helping customers troubleshoot within the platform.
Identify opportunities for process, workflow, and product improvements to enhance the team and client experience.
Collaborate with internal teams (Product, Recruitment Ops, Engineering, Sales) to champion the customer perspective and influence roadmap priorities.
Move fast — balancing high-quality craft with rapid iteration and experimentation.
Who You Are
2+ years of experience in client-facing market research or insights roles.
Intrinsically motivated with a high attention to detail and organizational skills.
Comfortable working across qualitative and quantitative inputs, identifying which methodology would be best suited for business objectives.
Strong communicator who can simplify complex ideas and work across teams.
Curious, analytical, and relentlessly focused on helping customers succeed.
Thrives in ambiguity and fast-changing environments — no passengers, no politics.
Life at Listen Labs
Competitive Compensation: We're backed by world-class investors, including Sequoia Capital, Ribbit, and Conviction, alongside Evantic, AI Grant, and Pear VC, and offer competitive compensation packages with meaningful equity ownership in a market where over 30B has been created in adjacent industries (Medallia, AlphaSense, GLG, Ipsos, Kantar). Our Sequoia partner, Bryan Schreier, was the first investor in Qualtrics—a $12B company tackling similar problems to ours.
The range for this role is $85,000 – $110,000 base. Actual compensation is influenced by a wide array of factors, including but not limited to skill set, experience, and work location. If this range doesn't match your expectations, we still encourage you to apply.
Benefits that Support You: Comprehensive healthcare and dental coverage, flexible time off to recharge, and an environment that values balance and trust.
Room to Grow: As an early member of the team, you’ll have the opportunity to take on new responsibilities, shape processes from scratch, and grow alongside the company. We value people who want to stretch beyond their role and build something lasting.
TL;DR: We’re hiring for our Insights team to help our customers unlock the full value of Listen Labs. You’ll partner directly with product, research, and marketing leaders at some of the world’s most innovative companies to translate insights into decisions.
Background
Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours — not months. We help customers analyze conversations, surface themes, and make faster, smarter product decisions.
Company highlights — entirely product-led:
World-Class Team: Founded by serial entrepreneurs (previous AI exit), former co-founders, and talent from Jane Street, Twitter, Stripe, Affirm, Bain, Goldman Sachs, and many more Sequoia-backed startups (plus IOI/ICPC backgrounds).
Hypergrowth: We're a fast-growing team backed by top-tier investors that's grown several-fold in the past year, and we're set on multiplying that again. We move fast, care deeply about craft, and love working with people who take ownership.
Traction: Rapid growth across segments with enterprise wins at Google, Microsoft, Nestlé, and P&G.
Performance: Industry-leading win rate driven by a highly differentiated product.
Market Validation: Consistently winning customers across all segments with over six-figure lands that lead to quick expansions.
Viral Product: Interviews are shared with tens of thousands of viewers, fueling PLG, organic expansion, and daily inbound from Fortune 500s.
What You’ll Do
Analyze qualitative and quantitative data, ensure quality assurance, and support the creation of insights briefs and presentations that deliver actionable insights.
Become an expert on the Listen platform, advocating for best practices, quota structure, and platform utilization for analysis.
Serve as a strategic partner — proactively identifying opportunities to utilize the platform to address customer needs.
Support team members with onboarding new customers, supplementing training, and helping customers troubleshoot within the platform.
Identify opportunities for process, workflow, and product improvements to enhance the team and client experience.
Collaborate with internal teams (Product, Recruitment Ops, Engineering, Sales) to champion the customer perspective and influence roadmap priorities.
Move fast — balancing high-quality craft with rapid iteration and experimentation.
Who You Are
2+ years of experience in client-facing market research or insights roles.
Intrinsically motivated with a high attention to detail and organizational skills.
Comfortable working across qualitative and quantitative inputs, identifying which methodology would be best suited for business objectives.
Strong communicator who can simplify complex ideas and work across teams.
Curious, analytical, and relentlessly focused on helping customers succeed.
Thrives in ambiguity and fast-changing environments — no passengers, no politics.
Life at Listen Labs
Competitive Compensation: We're backed by world-class investors, including Sequoia Capital, Ribbit, and Conviction, alongside Evantic, AI Grant, and Pear VC, and offer competitive compensation packages with meaningful equity ownership in a market where over 30B has been created in adjacent industries (Medallia, AlphaSense, GLG, Ipsos, Kantar). Our Sequoia partner, Bryan Schreier, was the first investor in Qualtrics—a $12B company tackling similar problems to ours.
The range for this role is $85,000 – $110,000 base. Actual compensation is influenced by a wide array of factors, including but not limited to skill set, experience, and work location. If this range doesn't match your expectations, we still encourage you to apply.
Benefits that Support You: Comprehensive healthcare and dental coverage, flexible time off to recharge, and an environment that values balance and trust.
Room to Grow: As an early member of the team, you’ll have the opportunity to take on new responsibilities, shape processes from scratch, and grow alongside the company. We value people who want to stretch beyond their role and build something lasting.
TL;DR:
We’re hiring a killer Strategic AE to go after ~50 of the largest companies in the world. This is not a volume role. This is a high-stakes, high-impact seat focused on landing and expanding 6–7 figure deals inside complex, global enterprises. You’ll work directly with our VP of Revenue to win accounts that define the company.
If you’ve consistently closed big deals, built executive relationships, and want a shot at a career-defining run — keep reading.
Background
Listen Labs is the world's fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews, analyzes conversations, and delivers executive-ready insights in hours, not weeks. Born out of a Harvard research project, Listen is trusted by teams at leading brands like Google, Microsoft, Anthropic, Perplexity, Sweetgreen, Replit, and Nestlé to bring real customer voices into their biggest product, marketing, and growth decisions.
Company highlights — entirely product-led:
World-Class Team: Founded by serial entrepreneurs — Alfred (Bemlo, YC W22) and Florian (IOI medalist, ICPC World Finalist) — and built with talent from Google, Meta, Tesla, Amazon, Jane Street, and X, alongside Bain, Goldman Sachs, McKinsey, and Sequoia-backed startups like Applied Intuition, Scale AI, and Rippling. Over 30% of our team are former founders, and multiple are competitive programming medalists.
Hypergrowth: Since launching, Listen has grown annualized revenue 15x and completed over 2 million interviews — backed by $100M in total funding led by Ribbit Capital, with Sequoia, Conviction, and Pear VC participating.
Traction: Already serving 15% of Fortune 100s. Enterprise wins and expansions across Anthropic, Microsoft, Nestlé, Perplexity, Sweetgreen, and more — with teams telling us research that used to take six to eight weeks now happens in days.
What You’ll Do
Own the top 50 accounts (and nothing else):
Relentlessly pursue a curated list of mega-cap enterprises
Build deep, surgical account plans — org mapping, power mapping, political mapping
Create and drive multi-threaded strategies across business units
Close deals that matter:
Run complex, high-stakes sales cycles with 6–10+ stakeholders
Sell to VP, SVP, and C-suite with credibility
Drive urgency in slow-moving orgs
Close large, multi-year, 6–7 figure deals
Break into accounts others can’t:
Cold outbound to senior executives — and get responses
Use creativity, persistence, and network to open doors
Turn light inbound into massive opportunities
Lead from the front:
Pull in execs, product, and eng at the right moments to win
Control the deal — don’t let procurement or consensus kill it
Maintain a high bar on pipeline, forecasting, and deal quality
Who You Are
5–8+ years closing in B2B SaaS — and you’ve actually closed big deals
Track record of winning 6–7 figure enterprise contracts
You’ve sold into complex, global orgs and know how to navigate them
You multi-thread by default — not as a “nice to have”
Strong executive presence — you can hold your own with senior buyers
You create pipeline, not just work it
Competitive, persistent, and comfortable hearing “no” 20 times to get one “yes”
You want to be in the room for the deals that matter — not padded pipeline
Why This Role
Top 50 accounts only — focus over volume
Real enterprise traction — not “trying to go upmarket”
Massive deal potential — land small, expand fast, or go big from day one
Direct line to leadership — you’ll help shape how we win enterprise
Career-defining upside if you execute
Life at Listen Labs
Health, covered: Full medical, dental, and vision. FSA/HSA and life insurance are available too.
Competitive compensation: Backed by world-class investors including Sequoia, Ribbit Capital, Conviction, and Pear VC — we hire the best and treat them accordingly, with meaningful equity ownership.
The range for this role is $300,000 – $360,000 OTE. Actual compensation is influenced by a wide array of factors, including but not limited to skill set, experience, and work location. If this range doesn't match your expectations, we still encourage you to apply.
Annual Learning Stipend: Books, courses, conferences, coaching, language lessons — almost anything that makes you sharper.
Annual Wellness Stipend for your health and headspace: Gym memberships, race fees, massages, ergonomic gear, and more.
Monthly Stipend for AI tools: A dedicated budget for the software and GPU credits that make you faster.
Fed, daily: A private chef serves lunch and dinner in our SF office; NYC and London teams get daily meal credit.
Flexible time off: A take-what-you-need vacation policy.
We celebrate together: Company offsites (Hawaii this Summer!) and events like our annual holiday party — every win is a team win.
Room to grow: As an early member of the team, you'll own end-to-end processes from scratch and grow alongside the company.
TL;DR:
We’re hiring a killer Strategic AE to go after ~50 of the largest companies in the world. This is not a volume role. This is a high-stakes, high-impact seat focused on landing and expanding 6–7 figure deals inside complex, global enterprises. You’ll work directly with our VP of Revenue to win accounts that define the company.
If you’ve consistently closed big deals, built executive relationships, and want a shot at a career-defining run — keep reading.
Background
Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours — not months. We help customers analyze conversations, surface themes, and make faster, smarter product decisions.
Company highlights — entirely product-led:
World-Class Team: Founded by serial entrepreneurs (previous AI exit), former co-founders, and talent from Jane Street, Twitter, Stripe, Affirm, Bain, Goldman Sachs, and many more Sequoia-backed startups (plus IOI/ICPC backgrounds).
Hypergrowth: We're a fast-growing team backed by top-tier investors that's grown several-fold in the past year, and we're set on multiplying that again. We move fast, care deeply about craft, and love working with people who take ownership.
Traction: Rapid growth across segments with enterprise wins at Google, Microsoft, Nestlé, and P&G.
Performance: Industry-leading win rate driven by a highly differentiated product.
Market Validation: Consistently winning customers across all segments with over six-figure lands that lead to quick expansions.
Viral Product: Interviews are shared with tens of thousands of viewers, fueling PLG, organic expansion, and daily inbound from Fortune 500s.
What You’ll Do
Own the top 50 accounts (and nothing else):
Relentlessly pursue a curated list of mega-cap enterprises
Build deep, surgical account plans — org mapping, power mapping, political mapping
Create and drive multi-threaded strategies across business units
Close deals that matter:
Run complex, high-stakes sales cycles with 6–10+ stakeholders
Sell to VP, SVP, and C-suite with credibility
Drive urgency in slow-moving orgs
Close large, multi-year, 6–7 figure deals
Break into accounts others can’t:
Cold outbound to senior executives — and get responses
Use creativity, persistence, and network to open doors
Turn light inbound into massive opportunities
Lead from the front:
Pull in execs, product, and eng at the right moments to win
Control the deal — don’t let procurement or consensus kill it
Maintain a high bar on pipeline, forecasting, and deal quality
Who You Are
5–8+ years closing in B2B SaaS — and you’ve actually closed big deals
Track record of winning 6–7 figure enterprise contracts
You’ve sold into complex, global orgs and know how to navigate them
You multi-thread by default — not as a “nice to have”
Strong executive presence — you can hold your own with senior buyers
You create pipeline, not just work it
Competitive, persistent, and comfortable hearing “no” 20 times to get one “yes”
You want to be in the room for the deals that matter — not padded pipeline
Why This Role
Top 50 accounts only — focus over volume
Real enterprise traction — not “trying to go upmarket”
Massive deal potential — land small, expand fast, or go big from day one
Direct line to leadership — you’ll help shape how we win enterprise
Career-defining upside if you execute
Life at Listen Labs
Competitive Compensation: We're backed by world-class investors, including Sequoia Capital, Ribbit, and Conviction, alongside Evantic, AI Grant, and Pear VC, and offer competitive compensation packages with meaningful equity ownership in a market where over 30B has been created in adjacent industries (Medallia, AlphaSense, GLG, Ipsos, Kantar). Our Sequoia partner, Bryan Schreier, was the first investor in Qualtrics—a $12B company tackling similar problems to ours.
The range for this role is $280,000 – $350,000 OTE. Actual compensation is influenced by a wide array of factors, including but not limited to skill set, experience, and work location. If this range doesn't match your expectations, we still encourage you to apply.
Benefits that Support You: Comprehensive healthcare and dental coverage, flexible time off to recharge, and an environment that values balance and trust.
Room to Grow: As an early member of the team, you’ll have the opportunity to take on new responsibilities, shape processes from scratch, and grow alongside the company. We value people who want to stretch beyond their role and build something lasting.
TL;DR: We’re hiring Enterprise AEs to drive new business and expansion across mid-to-large enterprise accounts. You’ll partner closely with our VP of Revenue to land high-value customers and grow them over time. This is a consultative, multi-threaded sale — not transactional — with clear path to six-figure deals and meaningful expansions.
Background
Listen Labs is the world's fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews, analyzes conversations, and delivers executive-ready insights in hours, not weeks. Born out of a Harvard research project, Listen is trusted by teams at leading brands like Google, Microsoft, Anthropic, Perplexity, Sweetgreen, Replit, and Nestlé to bring real customer voices into their biggest product, marketing, and growth decisions.
Company highlights — entirely product-led:
World-Class Team: Founded by serial entrepreneurs — Alfred (Bemlo, YC W22) and Florian (IOI medalist, ICPC World Finalist) — and built with talent from Google, Meta, Tesla, Amazon, Jane Street, and X, alongside Bain, Goldman Sachs, McKinsey, and Sequoia-backed startups like Applied Intuition, Scale AI, and Rippling. Over 30% of our team are former founders, and multiple are competitive programming medalists.
Hypergrowth: Since launching, Listen has grown annualized revenue 15x and completed over 2 million interviews — backed by $100M in total funding led by Ribbit Capital, with Sequoia, Conviction, and Pear VC participating.
Traction: Already serving 15% of Fortune 100s. Enterprise wins and expansions across Anthropic, Microsoft, Nestlé, Perplexity, Sweetgreen, and more — with teams telling us research that used to take six to eight weeks now happens in days.
What You’ll Do
Outreach + engagement: contact leads via email, cold calls, conferences, and more. Manage inbound and referral leads.
Lead gen + prospecting: research potential customers, generate leads, and build a consistent outbound sales pipeline. Attend industry events and develop connections to drive future sales growth.
Qualification + closing: run discovery calls, demos, and follow-ups to qualify and close new customers. Build proposals and RoI cases that convince qualified prospects to buy Listen. Negotiate contract terms when needed.
Process improvement: improve our internal sales processes (slides, call scripts, meeting templates, contract terms, CRM workflows, metrics, dashboards, etc.). Run weekly “Sales Review” meetings company-wide to review deals and answer questions.
Cross-team work: work with Customer Success, Engineering, and Product to consistently delight customers. Work with our co-founding team on all things sales and revenue-related.
Who You Are
5–8+ years of quota-carrying closing experience in B2B SaaS
Experience selling into enterprise or upper mid-market accounts
Proven ability to run consultative, multi-stakeholder sales cycles
Track record of closing meaningful deals ($50K–$250K+) and expanding accounts
Strong discovery and storytelling skills
Comfortable balancing inbound + outbound pipeline generation
Highly organized and proactive in managing deals end-to-end
Why This Role
Clear land-and-expand motion with strong product pull
Opportunity to sell into recognized enterprise brands
High-impact role in a company scaling quickly
Close partnership with leadership and cross-functional teams
Meaningful upside as deals grow in size and scope
Life at Listen Labs
Health, covered: Full medical, dental, and vision. FSA/HSA and life insurance are available too.
Competitive compensation: Backed by world-class investors including Sequoia, Ribbit Capital, Conviction, and Pear VC — we hire the best and treat them accordingly, with meaningful equity ownership.
The range for this role is $280,000 – $330,000 OTE. Actual compensation is influenced by a wide array of factors, including but not limited to skill set, experience, and work location. If this range doesn't match your expectations, we still encourage you to apply.
Annual Learning Stipend: Books, courses, conferences, coaching, language lessons — almost anything that makes you sharper.
Annual Wellness Stipend for your health and headspace: Gym memberships, race fees, massages, ergonomic gear, and more.
Monthly Stipend for AI tools: A dedicated budget for the software and GPU credits that make you faster.
Fed, daily: A private chef serves lunch and dinner in our SF office; NYC and London teams get daily meal credit.
Flexible time off: A take-what-you-need vacation policy.
We celebrate together: Company offsites (Hawaii this Summer!) and events like our annual holiday party — every win is a team win.
Room to grow: As an early member of the team, you'll own end-to-end processes from scratch and grow alongside the company.
TL;DR: We’re hiring Enterprise AEs to drive new business and expansion across mid-to-large enterprise accounts. You’ll partner closely with our VP of Revenue to land high-value customers and grow them over time. This is a consultative, multi-threaded sale — not transactional — with clear path to six-figure deals and meaningful expansions.
Background
Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours — not months. We help customers analyze conversations, surface themes, and make faster, smarter product decisions.
Company highlights — entirely product-led:
World-Class Team: Founded by serial entrepreneurs (previous AI exit), former co-founders, and talent from Jane Street, Twitter, Stripe, Affirm, Bain, Goldman Sachs, and many more Sequoia-backed startups (plus IOI/ICPC backgrounds).
Hypergrowth: We're a fast-growing team backed by top-tier investors that's grown several-fold in the past year, and we're set on multiplying that again. We move fast, care deeply about craft, and love working with people who take ownership.
Traction: Rapid growth across segments with enterprise wins at Google, Microsoft, Nestlé, and P&G.
Performance: Industry-leading win rate driven by a highly differentiated product.
Market Validation: Consistently winning customers across all segments with over six-figure lands that lead to quick expansions.
Viral Product: Interviews are shared with tens of thousands of viewers, fueling PLG, organic expansion, and daily inbound from Fortune 500s.
What You’ll Do
Outreach + engagement: contact leads via email, cold calls, conferences, and more. Manage inbound and referral leads.
Lead gen + prospecting: research potential customers, generate leads, and build a consistent outbound sales pipeline. Attend industry events and develop connections to drive future sales growth.
Qualification + closing: run discovery calls, demos, and follow-ups to qualify and close new customers. Build proposals and RoI cases that convince qualified prospects to buy Listen. Negotiate contract terms when needed.
Process improvement: improve our internal sales processes (slides, call scripts, meeting templates, contract terms, CRM workflows, metrics, dashboards, etc.). Run weekly “Sales Review” meetings company-wide to review deals and answer questions.
Cross-team work: work with Customer Success, Engineering, and Product to consistently delight customers. Work with our co-founding team on all things sales and revenue-related.
Who You Are
5–8+ years of quota-carrying closing experience in B2B SaaS
Experience selling into enterprise or upper mid-market accounts
Proven ability to run consultative, multi-stakeholder sales cycles
Track record of closing meaningful deals ($50K–$250K+) and expanding accounts
Strong discovery and storytelling skills
Comfortable balancing inbound + outbound pipeline generation
Highly organized and proactive in managing deals end-to-end
Why This Role
Clear land-and-expand motion with strong product pull
Opportunity to sell into recognized enterprise brands
High-impact role in a company scaling quickly
Close partnership with leadership and cross-functional teams
Meaningful upside as deals grow in size and scope
Life at Listen Labs
Competitive Compensation: We're backed by world-class investors, including Sequoia Capital, Ribbit, and Conviction, alongside Evantic, AI Grant, and Pear VC, and offer competitive compensation packages with meaningful equity ownership in a market where over 30B has been created in adjacent industries (Medallia, AlphaSense, GLG, Ipsos, Kantar). Our Sequoia partner, Bryan Schreier, was the first investor in Qualtrics—a $12B company tackling similar problems to ours.
The range for this role is $250,000 – $300,000 OTE. Actual compensation is influenced by a wide array of factors, including but not limited to skill set, experience, and work location. If this range doesn't match your expectations, we still encourage you to apply.
Benefits that Support You: Comprehensive healthcare and dental coverage, flexible time off to recharge, and an environment that values balance and trust.
Room to Grow: As an early member of the team, you’ll have the opportunity to take on new responsibilities, shape processes from scratch, and grow alongside the company. We value people who want to stretch beyond their role and build something lasting.
TL;DR: We’re hiring Enterprise AEs to drive new business and expansion across mid-to-large enterprise accounts. You’ll partner closely with our VP of Revenue to land high-value customers and grow them over time. This is a consultative, multi-threaded sale — not transactional — with clear path to six-figure deals and meaningful expansions.
Background
Listen Labs is the world's fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews, analyzes conversations, and delivers executive-ready insights in hours, not weeks. Born out of a Harvard research project, Listen is trusted by teams at leading brands like Google, Microsoft, Anthropic, Perplexity, Sweetgreen, Replit, and Nestlé to bring real customer voices into their biggest product, marketing, and growth decisions.
Company highlights — entirely product-led:
World-Class Team: Founded by serial entrepreneurs — Alfred (Bemlo, YC W22) and Florian (IOI medalist, ICPC World Finalist) — and built with talent from Google, Meta, Tesla, Amazon, Jane Street, and X, alongside Bain, Goldman Sachs, McKinsey, and Sequoia-backed startups like Applied Intuition, Scale AI, and Rippling. Over 30% of our team are former founders, and multiple are competitive programming medalists.
Hypergrowth: Since launching, Listen has grown annualized revenue 15x and completed over 2 million interviews — backed by $100M in total funding led by Ribbit Capital, with Sequoia, Conviction, and Pear VC participating.
Traction: Already serving 15% of Fortune 100s. Enterprise wins and expansions across Anthropic, Microsoft, Nestlé, Perplexity, Sweetgreen, and more — with teams telling us research that used to take six to eight weeks now happens in days.
What You’ll Do
Outreach + engagement: contact leads via email, cold calls, conferences, and more. Manage inbound and referral leads.
Lead gen + prospecting: research potential customers, generate leads, and build a consistent outbound sales pipeline. Attend industry events and develop connections to drive future sales growth.
Qualification + closing: run discovery calls, demos, and follow-ups to qualify and close new customers. Build proposals and RoI cases that convince qualified prospects to buy Listen. Negotiate contract terms when needed.
Process improvement: improve our internal sales processes (slides, call scripts, meeting templates, contract terms, CRM workflows, metrics, dashboards, etc.). Run weekly “Sales Review” meetings company-wide to review deals and answer questions.
Cross-team work: work with Customer Success, Engineering, and Product to consistently delight customers. Work with our co-founding team on all things sales and revenue-related.
Who You Are
5–8+ years of quota-carrying closing experience in B2B SaaS
Experience selling into enterprise or upper mid-market accounts
Proven ability to run consultative, multi-stakeholder sales cycles
Track record of closing meaningful deals ($50K–$250K+) and expanding accounts
Strong discovery and storytelling skills
Comfortable balancing inbound + outbound pipeline generation
Highly organized and proactive in managing deals end-to-end
Why This Role
Clear land-and-expand motion with strong product pull
Opportunity to sell into recognized enterprise brands
High-impact role in a company scaling quickly
Close partnership with leadership and cross-functional teams
Meaningful upside as deals grow in size and scope
Life at Listen Labs
Health, covered: Full medical, dental, and vision. FSA/HSA and life insurance are available too.
Competitive compensation: Backed by world-class investors including Sequoia, Ribbit Capital, Conviction, and Pear VC — we hire the best and treat them accordingly, with meaningful equity ownership.
The range for this role is $280,000 – $330,000 OTE. Actual compensation is influenced by a wide array of factors, including but not limited to skill set, experience, and work location. If this range doesn't match your expectations, we still encourage you to apply.
Annual Learning Stipend: Books, courses, conferences, coaching, language lessons — almost anything that makes you sharper.
Annual Wellness Stipend for your health and headspace: Gym memberships, race fees, massages, ergonomic gear, and more.
Monthly Stipend for AI tools: A dedicated budget for the software and GPU credits that make you faster.
Fed, daily: A private chef serves lunch and dinner in our SF office; NYC and London teams get daily meal credit.
Flexible time off: A take-what-you-need vacation policy.
We celebrate together: Company offsites (Hawaii this Summer!) and events like our annual holiday party — every win is a team win.
Room to grow: As an early member of the team, you'll own end-to-end processes from scratch and grow alongside the company.
TL;DR:
We’re hiring a killer Strategic AE to go after ~50 of the largest companies in the world. This is not a volume role. This is a high-stakes, high-impact seat focused on landing and expanding 6–7 figure deals inside complex, global enterprises. You’ll work directly with our VP of Revenue to win accounts that define the company.
If you’ve consistently closed big deals, built executive relationships, and want a shot at a career-defining run — keep reading.
Background
Listen Labs is the world's fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews, analyzes conversations, and delivers executive-ready insights in hours, not weeks. Born out of a Harvard research project, Listen is trusted by teams at leading brands like Google, Microsoft, Anthropic, Perplexity, Sweetgreen, Replit, and Nestlé to bring real customer voices into their biggest product, marketing, and growth decisions.
Company highlights — entirely product-led:
World-Class Team: Founded by serial entrepreneurs — Alfred (Bemlo, YC W22) and Florian (IOI medalist, ICPC World Finalist) — and built with talent from Google, Meta, Tesla, Amazon, Jane Street, and X, alongside Bain, Goldman Sachs, McKinsey, and Sequoia-backed startups like Applied Intuition, Scale AI, and Rippling. Over 30% of our team are former founders, and multiple are competitive programming medalists.
Hypergrowth: Since launching, Listen has grown annualized revenue 15x and completed over 2 million interviews — backed by $100M in total funding led by Ribbit Capital, with Sequoia, Conviction, and Pear VC participating.
Traction: Already serving 15% of Fortune 100s. Enterprise wins and expansions across Anthropic, Microsoft, Nestlé, Perplexity, Sweetgreen, and more — with teams telling us research that used to take six to eight weeks now happens in days.
What You’ll Do
Own the top 50 accounts (and nothing else):
Relentlessly pursue a curated list of mega-cap enterprises
Build deep, surgical account plans — org mapping, power mapping, political mapping
Create and drive multi-threaded strategies across business units
Close deals that matter:
Run complex, high-stakes sales cycles with 6–10+ stakeholders
Sell to VP, SVP, and C-suite with credibility
Drive urgency in slow-moving orgs
Close large, multi-year, 6–7 figure deals
Break into accounts others can’t:
Cold outbound to senior executives — and get responses
Use creativity, persistence, and network to open doors
Turn light inbound into massive opportunities
Lead from the front:
Pull in execs, product, and eng at the right moments to win
Control the deal — don’t let procurement or consensus kill it
Maintain a high bar on pipeline, forecasting, and deal quality
Who You Are
5–8+ years closing in B2B SaaS — and you’ve actually closed big deals
Track record of winning 6–7 figure enterprise contracts
You’ve sold into complex, global orgs and know how to navigate them
You multi-thread by default — not as a “nice to have”
Strong executive presence — you can hold your own with senior buyers
You create pipeline, not just work it
Competitive, persistent, and comfortable hearing “no” 20 times to get one “yes”
You want to be in the room for the deals that matter — not padded pipeline
Why This Role
Top 50 accounts only — focus over volume
Real enterprise traction — not “trying to go upmarket”
Massive deal potential — land small, expand fast, or go big from day one
Direct line to leadership — you’ll help shape how we win enterprise
Career-defining upside if you execute
Life at Listen Labs
Health, covered: Full medical, dental, and vision. FSA/HSA and life insurance are available too.
Competitive compensation: Backed by world-class investors including Sequoia, Ribbit Capital, Conviction, and Pear VC — we hire the best and treat them accordingly, with meaningful equity ownership.
The range for this role is $300,000 – $360,000 OTE. Actual compensation is influenced by a wide array of factors, including but not limited to skill set, experience, and work location. If this range doesn't match your expectations, we still encourage you to apply.
Annual Learning Stipend: Books, courses, conferences, coaching, language lessons — almost anything that makes you sharper.
Annual Wellness Stipend for your health and headspace: Gym memberships, race fees, massages, ergonomic gear, and more.
Monthly Stipend for AI tools: A dedicated budget for the software and GPU credits that make you faster.
Fed, daily: A private chef serves lunch and dinner in our SF office; NYC and London teams get daily meal credit.
Flexible time off: A take-what-you-need vacation policy.
We celebrate together: Company offsites (Hawaii this Summer!) and events like our annual holiday party — every win is a team win.
Room to grow: As an early member of the team, you'll own end-to-end processes from scratch and grow alongside the company.
TL;DR: Our Business Development team is growing quickly, and we’re hiring a BDR Leader to help build the pipeline engine that fuels Listen Labs’ next phase of growth.
Reporting to the VP of Revenue, you’ll be responsible for coaching a team of highly driven BDRs across outbound, warm signal follow-up, conference motions, and relationship-driven pipeline creation. You’ll work directly with founders, Growth, AEs, and Product Marketing to turn what’s working today into repeatable plays, operating rhythms, and a high-performance team culture.
Listen Labs is the world's fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews, analyzes conversations, and delivers executive-ready insights in hours, not weeks. Born out of a Harvard research project, Listen is trusted by teams at leading brands like Google, Microsoft, Anthropic, Perplexity, Sweetgreen, Replit, and Nestlé to bring real customer voices into their biggest product, marketing, and growth decisions.
World-Class Team: Founded by serial entrepreneurs — Alfred (Bemlo, YC W22) and Florian (IOI medalist, ICPC World Finalist) — and built with talent from Google, Meta, Tesla, Amazon, Jane Street, and X, alongside Bain, Goldman Sachs, McKinsey, and Sequoia-backed startups like Applied Intuition, Scale AI, and Rippling. Over 30% of our team are former founders, and multiple are competitive programming medalists.
Hypergrowth: Since launching, Listen has grown annualized revenue 15x and completed over 2 million interviews — backed by $100M in total funding led by Ribbit Capital, with Sequoia, Conviction, and Pear VC participating.
Traction: Already serving 15% of Fortune 100s. Enterprise wins and expansions across Anthropic, Microsoft, Nestlé, Perplexity, Sweetgreen, and more — with teams telling us research that used to take six to eight weeks now happens in days.
Manage and develop a team of BDRs across outbound, warm signal follow-up, conference motions, and early qualification
Run weekly team cadences around account prioritization, pipeline reviews, messaging refinement, and conversion performance
Coach reps on cold calling, personalization, objection handling, multi-threading, and live event networking
Build a high-accountability culture centered on speed, craft, experimentation, and consistent execution
Build and operationalize repeatable outbound plays across a variety of channels
Create clear workflows for pre-event prep, post-event follow-up, call blocks, and account queue ownership
Partner with Growth and Product Marketing to turn campaigns, content, and market moments into BDR-ready plays
Improve tooling, routing, dashboards, and prioritization systems that help the team focus on the highest-leverage accounts
Own team performance across meetings sourced, qualified pipeline, conversion rates, and play-level effectiveness
Work closely with AEs on account coverage, multi-threading, and strategic account penetration
Partner with founders, Growth, PMM, and Product to bring field learnings back into messaging and GTM strategy
Help shape how Listen shows up in the market through conferences, dinners, executive outreach, and creative outbound
Player-coach mentality: You love developing reps, but you’re still close enough to the work to improve messaging, jump into deal strategy, and refine account plays
Systems-oriented: You know how to turn ambiguity into process, dashboards, and repeatable team habits
Creative and resourceful: You don’t default to generic BDR sequences. You think in plays, signals, and real reasons to reach out
High standards: You care deeply about rep development, message quality, and pipeline outcomes
Fast-moving: You thrive in ambiguous startup environments where the motion is evolving in real time
Cross-functional: You work well with founders, Growth, PMM, and Sales leadership to align on priorities and raise the team’s ceiling
2+ years of experience in BDR/SDR leadership, outbound team management, or pipeline generation
Experience building outbound processes, coaching frameworks, and operating cadences from scratch
Comfortable working across cold outbound, warm signal follow-up, and event-driven pipeline motions
Strong analytical skills and comfort using CRM + outbound tooling to manage performance
SF/NYC based and available to be in office as we are 5-days a week
Health, covered: Full medical, dental, and vision. FSA/HSA and life insurance are available too.
Competitive compensation: Backed by world-class investors including Sequoia, Ribbit Capital, Conviction, and Pear VC — we hire the best and treat them accordingly, with meaningful equity ownership.
Annual Learning Stipend: Books, courses, conferences, coaching, language lessons — almost anything that makes you sharper.
Annual Wellness Stipend for your health and headspace: Gym memberships, race fees, massages, ergonomic gear, and more.
Monthly Stipend for AI tools: A dedicated budget for the software and GPU credits that make you faster.
Fed, daily: A private chef serves lunch and dinner in our SF office; NYC and London teams get daily meal credit.
Flexible time off: A take-what-you-need vacation policy.
We celebrate together: Company offsites (Hawaii this Summer!) and events like our annual holiday party — every win is a team win.
Room to grow: As an early member of the team, you'll own end-to-end processes from scratch and grow alongside the company.
TL;DR: We're hiring a Contract Sales Recruiter to own full-cycle recruiting for Account Executives at Listen Labs. You'll source, manage agency partners, run process, and close. Remote-friendly.
Background
Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours — not months. We help customers analyze conversations, surface themes, and make faster, smarter product decisions.
Company highlights — entirely product-led:
World-Class Team: Founded by serial entrepreneurs (previous AI exit), former co-founders, and talent from Jane Street, Twitter, Stripe, Affirm, Bain, Goldman Sachs, and many more Sequoia-backed startups (plus IOI/ICPC backgrounds).
Hypergrowth: We’re a 30-person team backed by Sequoia, growing from $0 to a $12M run-rate in under a year. We move fast, care deeply about craft, and love working with people who take ownership.
Traction: Rapid growth across segments with enterprise wins at Google, Microsoft, Nestlé, and P&G.
Performance: Industry-leading win rate driven by a highly differentiated product.
Market Validation: Consistently winning customers across all segments with over six-figure lands that lead to quick expansions.
Viral Product: Interviews are shared with tens of thousands of viewers, fueling PLG, organic expansion, and daily inbound from Fortune 500s.
What You’ll Do
Own full-cycle recruiting for AE roles — sourcing, outreach, screens, offer, close.
Source candidates directly and manage a funnel of external agency partners in parallel.
Vet, onboard, and manage agency relationships: scorecards, feedback turnaround, fee negotiation, cutting underperformers.
Build and refine the AE interview loop, scorecards, and candidate collateral.
Partner with sales leadership on comp strategy and close negotiations.
Keep Ashby data clean — pipeline health, pass-through rates, source mix (direct vs. agency).
Who You Are
3+ years of full-cycle recruiting, with meaningful time spent specifically on Sales/AE hiring.
Direct experience running and managing agency funnels — not just receiving submittals, but triaging, coaching, and holding agencies to a bar.
Comfortable in a startup or high-growth environment with minimal structure.
Proven closer — can speak to specific AE reqs you've filled and time-to-fill.
Strong outbound/sourcing chops; you don't rely on inbound or agencies alone.
Analytical — you think in funnel conversion, not just headcount.
Remote OK; some overlap with SF hours expected for standups/interviews.
TL;DR We’re hiring a Founding Communications Lead to shape how Listen shows up in the market — with customers, candidates, reporters, analysts, and the broader technology community.
Listen is building the future of AI-powered customer understanding, and we need someone who can help polish and amplify the story we tell about ourselves. You’ll work directly with our Head of Marketing and leadership team to build Listen’s communications foundation across media, executive storytelling, announcements, employer brand, and internal and external narrative.
This role is for a sharp, polished, high-judgment communications professional who knows how to turn company momentum into clear, credible stories. You’ll help us earn attention from tech and B2B media, prepare executives to tell the story well, and make sure our message is consistent across every important audience.
This is a senior IC role with high ownership. You’ll likely replace much of what a PR agency would traditionally do, while building the communications function from the ground up.
Min. 5–8 years in communications, PR, media relations, executive communications, journalism, or related roles. B2B SaaS communications experience is important. Agency PR or journalism experience is a plus.
Listen Labs is the world's fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews, analyzes conversations, and delivers executive-ready insights in hours, not weeks. Born out of a Harvard research project, Listen is trusted by teams at leading brands like Google, Microsoft, Anthropic, Perplexity, Sweetgreen, Replit, and Nestlé to bring real customer voices into their biggest product, marketing, and growth decisions.
World-Class Team: Founded by serial entrepreneurs — Alfred (Bemlo, YC W22) and Florian (IOI medalist, ICPC World Finalist) — and built with talent from Google, Meta, Tesla, Amazon, Jane Street, and X, alongside Bain, Goldman Sachs, McKinsey, and Sequoia-backed startups like Applied Intuition, Scale AI, and Rippling. Over 30% of our team are former founders, and multiple are competitive programming medalists.
Hypergrowth: Since launching, Listen has grown annualized revenue 15x and completed over 2 million interviews — backed by $100M in total funding led by Ribbit Capital, with Sequoia, Conviction, and Pear VC participating.
Traction: Already serving 15% of Fortune 100s. Enterprise wins and expansions across Anthropic, Microsoft, Nestlé, Perplexity, Sweetgreen, and more — with teams telling us research that used to take six to eight weeks now happens in days.
Own Listen’s communications strategy across media relations, executive communications, company announcements, employer brand, and core company narrative.
Develop Listen’s key narratives, talking points, and stories we use with press, customers, candidates, analysts, investors, and internal teams.
Drive media relations across tech and B2B media, identifying the right stories, shaping compelling angles, preparing pitches, and building trusted reporter relationships.
Create high-quality communications materials, including press releases, media kits, fact sheets, executive bios, briefing documents, messaging guides, and interview prep.
Prepare executives and spokespeople for media moments, customer conversations, events, and tough questions so they can stay clear, credible, and on message.
Shape executive thought leadership, including founder narratives, bylines, op-eds, speaking opportunities, social posts, and public-facing POVs.
Partner with leadership on major announcements, including product launches, funding news, customer momentum, research reports, events, and company milestones.
Build Listen’s employer brand for elite technical talent by telling the story of our team, technical ambition, product velocity, and culture of ownership.
Support awards, rankings, analyst briefings, and stakeholder communications that strengthen Listen’s credibility in the market.
You are an excellent storyteller with strong instincts for what makes something newsworthy, credible, and memorable.
You have real communications experience, ideally in B2B SaaS, tech, AI, enterprise software, or a high-growth startup environment.
You are polished and high-judgment, with the ability to work directly with founders, executives, reporters, customers, analysts, and candidates.
You can write clearly and quickly across many formats: pitches, announcements, founder posts, talking points, bylines, internal notes, press materials, and executive narratives.
You are comfortable operating as a senior IC and building a function from zero to one.
You care about both external reputation and internal clarity — because great communications should help the world understand the company and help the company understand itself.
You’ve led communications, PR, executive communications, or media relations for a high-growth B2B SaaS or technology company.
You’ve worked at a strong PR agency and want to move in-house to build the function from the inside.
You’ve been a journalist or worked closely with journalists, especially in tech, startups, business, or enterprise software.
You’ve helped turn company milestones, product launches, founder ideas, or customer momentum into stories that earned attention.
You are excited by the idea of building the communications foundation for one of the fastest-growing AI companies in customer understanding.
Health, covered: Full medical, dental, and vision. FSA/HSA and life insurance are available too.
Competitive compensation: Backed by world-class investors including Sequoia, Ribbit Capital, Conviction, and Pear VC — we hire the best and treat them accordingly, with meaningful equity ownership.
Annual Learning Stipend: Books, courses, conferences, coaching, language lessons — almost anything that makes you sharper.
Annual Wellness Stipend for your health and headspace: Gym memberships, race fees, massages, ergonomic gear, and more.
Monthly Stipend for AI tools: A dedicated budget for the software and GPU credits that make you faster.
Fed, daily: A private chef serves lunch and dinner in our SF office; NYC and London teams get daily meal credit.
Flexible time off: A take-what-you-need vacation policy.
We celebrate together: Company offsites (Hawaii this Summer!) and events like our annual holiday party — every win is a team win.
Room to grow: As an early member of the team, you'll own end-to-end processes from scratch and grow alongside the company.
TL;DR We’re hiring a Founding Customer Marketing Lead to build the customer community behind one of the fastest-growing AI companies in customer understanding.
This role is for someone who is exceptional with customers: energetic, warm, thoughtful, and deeply curious. You’ll bring together our customers in ways that feel genuinely valuable: through community, events, networking, peer learning, and customer storytelling. The goal is to make customers proud to be part of Listen’s ecosystem and excited to share what they’re learning, building, and achieving.
This is a Senior/Lead IC role with high ownership. You’ll shape the customer community from the ground up, create memorable customer experiences, and eventually build the reference program that helps our sales team bring the right customer voices into the right conversations.
Min. 5+ years in B2B SaaS customer marketing, community, advocacy, lifecycle, field/customer programs, or related roles. Enterprise exposure is important. Startup hustle is required.
Listen Labs is the world's fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews, analyzes conversations, and delivers executive-ready insights in hours, not weeks. Born out of a Harvard research project, Listen is trusted by teams at leading brands like Google, Microsoft, Anthropic, Perplexity, Sweetgreen, Replit, and Nestlé to bring real customer voices into their biggest product, marketing, and growth decisions.
World-Class Team: Founded by serial entrepreneurs — Alfred (Bemlo, YC W22) and Florian (IOI medalist, ICPC World Finalist) — and built with talent from Google, Meta, Tesla, Amazon, Jane Street, and X, alongside Bain, Goldman Sachs, McKinsey, and Sequoia-backed startups like Applied Intuition, Scale AI, and Rippling. Over 30% of our team are former founders, and multiple are competitive programming medalists.
Hypergrowth: Since launching, Listen has grown annualized revenue 15x and completed over 2 million interviews — backed by $100M in total funding led by Ribbit Capital, with Sequoia, Conviction, and Pear VC participating.
Traction: Already serving 15% of Fortune 100s. Enterprise wins and expansions across Anthropic, Microsoft, Nestlé, Perplexity, Sweetgreen, and more — with teams telling us research that used to take six to eight weeks now happens in days.
Own and grow Listen’s customer community across our key personas.
Create a community experience that feels genuinely valuable to members through events, networking opportunities, peer learning, and thoughtful programming.
Build trusted relationships with customers and understand what makes them excited about Listen, their work, and the future of customer understanding.
Identify customers who are excited to share their experiences and help them do so in ways that feel natural, credible, and useful to others.
Design customer-facing experiences (along with our events team) that make people feel proud to be part of the Listen ecosystem, including intimate events, dinners, webinars, panels, and community rituals.
Partner with Sales to build and manage a customer reference program that brings the right customer voices into the right enterprise conversations.
Work closely with Sales, Customer Success, and Marketing to understand customer sentiment, identify advocates, and create programs that support both customer value and business impact.
Measure what works, learn quickly, and scale the programs that create the strongest engagement, advocacy, community participation, and sales support.
You are exceptional with customers: warm, energetic, polished, and naturally relationship-driven.
You know how to make a community feel alive, useful, and worth coming back to.
You are excited by the idea of helping customers become speakers, hosts, references, storytellers, and champions in ways that feel authentic.
You have experience in B2B SaaS and understand how customer advocacy can influence trust, credibility, pipeline, sales cycles, and expansion.
You are comfortable operating as a senior IC in an early-stage environment. You are scrappy, fast, and organized enough to take a new function from zero to one.
You care deeply about experience design. The small details that make customers feel seen, valued, and excited to participate.
You’ve built or managed a customer community, executive community, advocacy program, reference program, customer advisory board, or customer events program.
You’ve worked closely with enterprise customers and know how to engage senior stakeholders without being overly formal or transactional.
You enjoy hosting, facilitating, interviewing, connecting people, and making customers feel like part of something bigger.
You can move between strategy and execution without waiting for a perfect process.
You want to build the customer marketing function at a fast-growing AI company from the ground up.
Health, covered: Full medical, dental, and vision. FSA/HSA and life insurance are available too.
Competitive compensation: Backed by world-class investors including Sequoia, Ribbit Capital, Conviction, and Pear VC — we hire the best and treat them accordingly, with meaningful equity ownership.
Annual Learning Stipend: Books, courses, conferences, coaching, language lessons — almost anything that makes you sharper.
Annual Wellness Stipend for your health and headspace: Gym memberships, race fees, massages, ergonomic gear, and more.
Monthly Stipend for AI tools: A dedicated budget for the software and GPU credits that make you faster.
Fed, daily: A private chef serves lunch and dinner in our SF office; NYC and London teams get daily meal credit.
Flexible time off: A take-what-you-need vacation policy.
We celebrate together: Company offsites (Hawaii this Summer!) and events like our annual holiday party — every win is a team win.
Room to grow: As an early member of the team, you'll own end-to-end processes from scratch and grow alongside the company.
TL;DR We’re hiring a Marketing Strategy Lead to turn Listen’s market POV, customer insights, and company strategy into executive-ready stories, decks, thought leadership, and content programs.
This role sits at the intersection of marketing strategy, storytelling, and execution. You’ll work directly with our Head of Marketing and leadership team to shape how Listen explains the category, packages our point of view, and brings big ideas to market through high-quality presentations, content series, webinars, and market narratives.
This role is for someone who is structured, polished, and has high-taste. Someone who can take a messy idea, find the sharpest story, turn it into a clear deck or content program, and keep improving it based on audience engagement and business impact.
This is a senior IC role with high ownership. You’ll help build the strategy and storytelling muscle behind Listen’s marketing engine.
Min. 4–7 years in B2B SaaS marketing, product marketing, strategy, consulting, or related roles. Prior marketing experience is required. Management consulting experience or experience at a scaling startup is a plus.
Listen Labs is the world's fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews, analyzes conversations, and delivers executive-ready insights in hours, not weeks. Born out of a Harvard research project, Listen is trusted by teams at leading brands like Google, Microsoft, Anthropic, Perplexity, Sweetgreen, Replit, and Nestlé to bring real customer voices into their biggest product, marketing, and growth decisions.
World-Class Team: Founded by serial entrepreneurs — Alfred (Bemlo, YC W22) and Florian (IOI medalist, ICPC World Finalist) — and built with talent from Google, Meta, Tesla, Amazon, Jane Street, and X, alongside Bain, Goldman Sachs, McKinsey, and Sequoia-backed startups like Applied Intuition, Scale AI, and Rippling. Over 30% of our team are former founders, and multiple are competitive programming medalists.
Hypergrowth: Since launching, Listen has grown annualized revenue 15x and completed over 2 million interviews — backed by $100M in total funding led by Ribbit Capital, with Sequoia, Conviction, and Pear VC participating.
Traction: Already serving 15% of Fortune 100s. Enterprise wins and expansions across Anthropic, Microsoft, Nestlé, Perplexity, Sweetgreen, and more — with teams telling us research that used to take six to eight weeks now happens in days.
Own strategic marketing projects
Build executive-ready decks for leadership, webinars, events, thought leadership, customer conversations, and major marketing moments.
Develop thought leadership programs that turn customer insights, product momentum, and market trends into strong external-facing content.
Own and scale content series, webinars, and recurring formats that educate the market and engage our audience.
Use performance data and audience feedback to understand what resonates and improve the next version.
You are an excellent storyteller with strong strategic instincts and great taste.
You can take ambiguous inputs, structure the thinking, and turn them into a crisp narrative, deck, or content program.
You have prior marketing experience, ideally in B2B SaaS, AI, enterprise software, product marketing, or a high-growth startup.
You are polished and executive-ready, with the judgment to work directly with founders, leaders, customers, and cross-functional teams.
You like building repeatable processes and improving them over time.
You are comfortable operating as a senior IC in an early-stage environment.
You have the taste to know when something is too generic, too dense, too fluffy, or not yet ready.
You enjoy turning messy ideas into clear stories that help people understand why something matters.
You’ve worked in product marketing, content strategy, marketing strategy, management consulting, or a strategy role at a high-growth startup.
You are excited by the idea of building the strategic storytelling function at one of the fastest-growing AI companies in customer understanding.
Health, covered: Full medical, dental, and vision. FSA/HSA and life insurance are available too.
Competitive compensation: Backed by world-class investors including Sequoia, Ribbit Capital, Conviction, and Pear VC — we hire the best and treat them accordingly, with meaningful equity ownership.
Annual Learning Stipend: Books, courses, conferences, coaching, language lessons — almost anything that makes you sharper.
Annual Wellness Stipend for your health and headspace: Gym memberships, race fees, massages, ergonomic gear, and more.
Monthly Stipend for AI tools: A dedicated budget for the software and GPU credits that make you faster.
Fed, daily: A private chef serves lunch and dinner in our SF office; NYC and London teams get daily meal credit.
Flexible time off: A take-what-you-need vacation policy.
We celebrate together: Company offsites (Hawaii this Summer!) and events like our annual holiday party — every win is a team win.
Room to grow: As an early member of the team, you'll own end-to-end processes from scratch and grow alongside the company.