Mach9 is pioneering the next era of the surveying and geospatial industry. Our AI-driven platform opens up a world of possibilities for the millions of surveyors and civil engineers responsible for supporting the $3 trillion infrastructure industry. With our market-defining technology, engineers can leverage geospatial data to complete projects faster than ever before.
Our first product, Mach9 Digital Surveyor is transforming the highly-manual surveying workflows by automatically extracting features (such as signs, curbs, and utility poles, etc.) from large-scale imagery and 3D datasets—delivering results up to 96 times faster than today’s labor-intensive process. By dramatically scaling what surveyors can achieve, Mach9 empowers the industry to accelerate infrastructure development, improve decision-making, and fundamentally reshape the way we build and maintain our world.
Mach9 is backed by Quiet Capital, Y Combinator, Overmatch Ventures, Kyle Vogt (founder of Cruise), Amar Hanspal (former CEO of Autodesk), Scott Belsky (CPO of Adobe), Gokul Rajaram (former executive at DoorDash), and more.
Position Overview:
We are seeking a driven and experienced Account Executive to join our growing sales team and report directly to the CEO. This role will be responsible for driving sales performance and revenue generation with blue-chip customers in the commercial surveying and mapping industry. The primary focus for this role will be developing and executing account growth plans in partnership with the CEO. Our ideal candidate has 5+ years of sales experience and possesses deep familiarity with surveying and reality capture technology (e.g. LiDAR, UAVs, photogrammetry).
Responsibilities:
Outbound Sales Strategy Collaboration: Work with the CEO and broader sales team to develop and execute a strategic sales plan to meet and exceed revenue targets within the commercial sector. Identify target markets, industries, and key accounts for potential business growth. Develop a sales playbook for varied customer profiles in coordination with the CEO and other Commercial team members.
Key Account Growth: Determine ways key customers can use the platform more extensively across multiple projects. Modify service contracts to accommodate added products or services. Establish mutually beneficial terms for both the client and the organization, and facilitate the buying, acquisition, and onboarding process.
Prospecting and Lead Generation: Conduct proactive prospecting activities to identify and qualify new business opportunities. Utilize various channels such as cold calling, networking, referrals, and digital outreach to generate a consistent pipeline of leads.
Consultative Selling: Understand client needs and challenges within the commercial sector. Effectively communicate the value of Mach9's geospatial technology solutions to key decision-makers. Provide consultative guidance, address client concerns, and tailor proposals to meet specific customer requirements.
Sales Presentations and Negotiations: Deliver compelling sales presentations, product demonstrations, and proposals to potential clients. Lead negotiations on pricing, terms, and contracts, working closely with the CEO to secure profitable deals.
Pipeline Management: Maintain accurate and up-to-date records of all prospect interactions and activities in a CRM system. Tracking the progress of opportunities with specific accounts through the sales pipeline and providing regular reports to the sales team and executive leadership.
Product Strategy Collaboration: Gather customer feedback and share it with internal teams such as product development, marketing, and sales. Advocate for customer needs and priorities within the organization.
Market Intelligence: Stay up to date with industry trends, market dynamics, and competitor activities within the commercial sector. Provide insights and feedback to the product, marketing, and sales teams in order to drive product enhancements and maintain a competitive edge.
Requirements:
Minimum of 5 years of experience in B2B SaaS sales or business development roles, preferably at an early stage company or business unit within the geospatial commercial sector or relevant industries.
Proven track record of exceeding sales targets and driving revenue growth.
Self-motivated and self-sufficient to achieve and surpass sales goals.
Strong networking and prospecting skills, with the ability to identify and engage key decision-makers.
Excellent communication and presentation skills, with the ability to articulate complex technology and onboarding programming in a compelling manner.
Consultative selling approach, with a focus on understanding customer needs and providing tailored solutions.
Relationship-building skills, with the proven ability to foster trust and credibility with clients over many years (2+ year relationships).
Willingness to travel 50%.
Familiarity with geospatial technology or related industries is a plus.
Previous experience with government contracts and procurement.
Proficiency in CRM software and other sales productivity tools.
Bachelor's degree in a relevant field is preferred.
Join Mach9 and make a significant impact on our growth trajectory within the commercial sector. Apply now and contribute to our mission of providing cutting-edge geospatial solutions to build, maintain, and manage critical infrastructure globally.
","descriptionPlain":"ABOUT MACH9\n\nMach9 is pioneering the next era of the surveying and geospatial industry. Our AI-driven platform opens up a world of possibilities for the millions of surveyors and civil engineers responsible for supporting the $3 trillion infrastructure industry. With our market-defining technology, engineers can leverage geospatial data to complete projects faster than ever before.\n\nOur first product https://www.geoweeknews.com/news/mach9-continues-to-accelerate-mapping-workflows-with-expansion-of-digital-surveyor-capabilities, Mach9 Digital Surveyor is transforming the highly-manual surveying workflows by automatically extracting features (such as signs, curbs, and utility poles, etc.) from large-scale imagery and 3D datasets—delivering results up to 96 times faster than today’s labor-intensive process. By dramatically scaling what surveyors can achieve, Mach9 empowers the industry to accelerate infrastructure development, improve decision-making, and fundamentally reshape the way we build and maintain our world.\n\nMach9 is backed by https://techcrunch.com/2024/11/14/mach9-is-equipping-infrastructure-operators-with-better-information/ Quiet Capital, Y Combinator, Overmatch Ventures, Kyle Vogt (founder of Cruise), Amar Hanspal (former CEO of Autodesk), Scott Belsky (CPO of Adobe), Gokul Rajaram (former executive at DoorDash), and more.\n\n\n\nPosition Overview:\n\nWe are seeking a driven and experienced Account Executive to join our growing sales team and report directly to the CEO. This role will be responsible for driving sales performance and revenue generation with blue-chip customers in the commercial surveying and mapping industry. The primary focus for this role will be developing and executing account growth plans in partnership with the CEO. Our ideal candidate has 5+ years of sales experience and possesses deep familiarity with surveying and reality capture technology (e.g. LiDAR, UAVs, photogrammetry).\n\n\n\nResponsibilities:\n\n - Outbound Sales Strategy Collaboration: Work with the CEO and broader sales team to develop and execute a strategic sales plan to meet and exceed revenue targets within the commercial sector. Identify target markets, industries, and key accounts for potential business growth. Develop a sales playbook for varied customer profiles in coordination with the CEO and other Commercial team members.\n\n - Key Account Growth: Determine ways key customers can use the platform more extensively across multiple projects. Modify service contracts to accommodate added products or services. Establish mutually beneficial terms for both the client and the organization, and facilitate the buying, acquisition, and onboarding process.\n\n - Prospecting and Lead Generation: Conduct proactive prospecting activities to identify and qualify new business opportunities. Utilize various channels such as cold calling, networking, referrals, and digital outreach to generate a consistent pipeline of leads.\n\n - Consultative Selling: Understand client needs and challenges within the commercial sector. Effectively communicate the value of Mach9's geospatial technology solutions to key decision-makers. Provide consultative guidance, address client concerns, and tailor proposals to meet specific customer requirements.\n\n - Sales Presentations and Negotiations: Deliver compelling sales presentations, product demonstrations, and proposals to potential clients. Lead negotiations on pricing, terms, and contracts, working closely with the CEO to secure profitable deals.\n\n - Pipeline Management: Maintain accurate and up-to-date records of all prospect interactions and activities in a CRM system. Tracking the progress of opportunities with specific accounts through the sales pipeline and providing regular reports to the sales team and executive leadership.\n\n - Product Strategy Collaboration: Gather customer feedback and share it with internal teams such as product development, marketing, and sales. Advocate for customer needs and priorities within the organization.\n\n - Market Intelligence: Stay up to date with industry trends, market dynamics, and competitor activities within the commercial sector. Provide insights and feedback to the product, marketing, and sales teams in order to drive product enhancements and maintain a competitive edge.\n\n\n\nRequirements:\n\n - Minimum of 5 years of experience in B2B SaaS sales or business development roles, preferably at an early stage company or business unit within the geospatial commercial sector or relevant industries.\n\n - Proven track record of exceeding sales targets and driving revenue growth.\n\n - Self-motivated and self-sufficient to achieve and surpass sales goals.\n\n - Strong networking and prospecting skills, with the ability to identify and engage key decision-makers.\n\n - Excellent communication and presentation skills, with the ability to articulate complex technology and onboarding programming in a compelling manner.\n\n - Consultative selling approach, with a focus on understanding customer needs and providing tailored solutions.\n\n - Relationship-building skills, with the proven ability to foster trust and credibility with clients over many years (2+ year relationships).\n\n - Willingness to travel 50%.\n\n - Familiarity with geospatial technology or related industries is a plus.\n\n - Previous experience with government contracts and procurement.\n\n - Proficiency in CRM software and other sales productivity tools.\n\n - Bachelor's degree in a relevant field is preferred.\n\n\n\nJoin Mach9 and make a significant impact on our growth trajectory within the commercial sector. Apply now and contribute to our mission of providing cutting-edge geospatial solutions to build, maintain, and manage critical infrastructure globally.","compensation":{"compensationTierSummary":"$200K – $250K • Offers Equity","scrapeableCompensationSalarySummary":"$200K - $250K","compensationTiers":[{"id":"65c946a3-deb3-4f19-9c68-59563133e087","tierSummary":"OTE $200K – $250K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"1d241084-ba46-4fa7-9f02-997e5d8cd7e9","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"9b8e6a69-0516-426b-873e-e1ef59337679","summary":"OTE $200K – $250K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":250000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":250000}]}},{"id":"00ba5fa5-4ec8-44d1-815a-88f4a3934598","title":"Founding Recruiting Lead","department":"Operations","team":"Operations","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-18T00:15:46.371+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/mach9/00ba5fa5-4ec8-44d1-815a-88f4a3934598","applyUrl":"https://jobs.ashbyhq.com/mach9/00ba5fa5-4ec8-44d1-815a-88f4a3934598/application","descriptionHtml":"Mach9 builds software for Spatial Intelligence, transforming how civil engineering teams model, design, build, and maintain the physical world.
Our first product, Mach9 Digital Surveyor, uses AI to automate manual surveying workflows by extracting infrastructure features like signs, curbs, lane markings, and utility poles from large-scale geospatial data. With major customers across transportation, utilities, engineering, and infrastructure, Mach9 is growing quickly and building the team that will define the future of software for the physical world.
As Mach9’s Founding Recruiting Lead, you will build the talent function from scratch and help define how Mach9 attracts, evaluates, and closes exceptional talent. This is a highly cross-functional, full-cycle recruiting role spanning sourcing, candidate engagement, interview process management, and closing across engineering, product, go-to-market, and operations.
You will work closely with the CEO, CTO, and broader leadership team to define recruiting strategy, build scalable recruiting infrastructure, shape hiring processes, and help make critical decisions about how Mach9 identifies, evaluates, and closes exceptional talent.
Own full-cycle recruiting across technical and non-technical roles: Sourcing, coordinating, and closing.
Own the candidate experience end-to-end: Every touchpoint, every piece of feedback, every offer call; we want every person who goes through our process to walk away excited about what we're building, whether or not they join
Build the recruiting infrastructure from scratch: ATS, interview rubrics, comp calibration, hiring manager alignment, then keep improving it as we grow
Partner closely with hiring managers: Deep calibration on what we're looking for, building interview loops that actually test for the right things, etc.
Track the data that matters: Passthrough rates, time-to-fill, offer acceptance rates. Use it to make better decisions, not just report numbers
Own our recruiting brand: Job descriptions, how we show up externally, and the story we tell about what we're building and why it matters
Own recruiting strategy alongside the founders: Which roles to prioritize, how to think about team composition, and how hiring decisions today shape the company six months from now
5–7 years of full-cycle recruiting experience; technical recruiting background is a strong plus, as is at least one stint at a startup
Comfortable with modern recruiting tools (ATS platforms like Ashby, sourcing tools, LinkedIn Recruiter)
Builds relationships quickly across all levels (candidates, hiring managers, founders) and adjusts communication style accordingly
Creative sourcer who finds candidates others overlook, and tenacious enough to follow through
Highly organized with strong attention to detail; can run multiple open roles across different functions simultaneously without things falling through the cracks
Clear, direct communicator in writing and in conversation- equally comfortable selling a candidate on the role and pushing back on a hiring manager
The role
Join us a Solutions Engineer on our Customer Success team and guide customers from first project to long-term partner.
You’ll own the Digital Surveyor post-sale experience for a portfolio of customers. Your goal is to get customers live on production work fast, keep projects moving, and grow usage over time. You’ll run onboarding, manage project execution, triage support issues, and partner with sales and engineering on renewals, expansions, and product feedback. As an early member of our Customer Success organization, you’ll have the opportunity to help define the playbooks, templates, and processes that make our customers exceptionally successful and scale Mach9.
What you'll do
Own customer relationships post-sale. Be the day-to-day point of contact and trusted thought partner to our customers.
Drive onboarding and time to value. Lead kickoff, setup, training, and the path to the first successful production project.
Run customer projects and programs. Manage calls, action items, timelines, stakeholders, and follow-ups across customer teams.
Triage and coordinate support. Reproduce product issues, communicate clearly, and drive resolution with Engineering.
Support account growth. Find growth signals (new projects, teams, use cases) and partner with Sales to convert them.
Be the voice of the customer internally. Collect and convert feedback into clear themes and actionable requests for the engineering team.
In a given week, you might
Run onboarding / kickoff and get a new customer set up on the Mach9 platform.
Review active projects, unblock issues, and align next steps with project managers.
Create a presentation showing project outcomes and ROI for a customer's internal stakeholders.
Triage a support ticket, reproduce it, and coordinate an Engineering fix while keeping the customer updated.
Travel onsite to accelerate onboarding with a production team (as needed).
Proactively reach out to an account whose usage has dropped to re-engage them.
You may be a right fit if you
Have project management instincts: you’re organized, responsive, and relentless about follow-through.
Build relationships easily across diverse stakeholders, from field crews to executives, and adapt your style naturally.
Communicate clearly with technical and non-technical audiences.
Know when to solve, escalate, or reset expectations.
Can manage multiple accounts and priorities without heavy oversight.
Care deeply about customers succeeding on real work, not just closing tickets.
Are comfortable creating clear written updates and presentations.
Are comfortable with tools like Google Workspace and Notion.
Have experience using AI to automate repetitive workflows and build practical solutions.
Are willing to travel ~25% (approximately one week per month).
Nice to have
Experience in AEC, surveying, infrastructure, or geospatial workflows.
Prior Customer Success, Implementation, Solutions, or Project Management experience.
Familiarity with HubSpot.
SQL or basic data fluency for pulling reports and analyzing usage.
At Mach9, QA Survey Technicians are the domain experts who ensure our platform works the way real surveyors and engineers expect it to. You'll work directly with product and engineering to validate feature extraction accuracy, stress-test new workflows against real-world datasets, and make sure what we ship reflects how the industry actually works.
This role is ideal for someone with hands-on surveying or CAD experience who wants to shape software the whole industry will use -- and can tell us clearly when it's wrong.
You'll sit at the intersection of product, engineering, and marketing -- catching what engineers miss, providing structured feedback, and helping us demonstrate our capabilities to customers in plain, credible language.
QA new features against real-world LiDAR and mobile mapping datasets
Identify extraction errors, edge cases, and workflow friction before they reach customers
Provide structured, specific feedback to engineering and product teams
Create screen recordings and narrated walkthroughs for tutorials, marketing, and demos
Build repeatable QA checklists and testing workflows
Act as the in-house authority on how surveyors and engineers actually work
Hands-on experience with surveying, drafting, or CAD (AutoCAD, Civil 3D, MicroStation, or similar)
Expert knowledge of feature extraction, geometry, and infrastructure workflows
Sharp eye for detail -- you notice when a curb line is off or a classification is wrong
Comfort explaining technical workflows
Able to work onsite in San Francisco
Mach9 is transforming civil infrastructure design with AI-powered geospatial tools. Our platform accelerates the creation of engineering deliverables from raw data, cutting manual drafting time by 96×. Trusted by global leaders in engineering and construction, we’re backed by Y Combinator, Quiet Capital, and top founders and executives from Cruise, Autodesk, Adobe, and DoorDash.
We believe the needs of a startup benefit from an in-person culture. The team works out of our office in SoMa, with the flexibility to work from home when needed.
","descriptionPlain":"THE ROLE:\n\nAt Mach9, QA Survey Technicians are the domain experts who ensure our platform works the way real surveyors and engineers expect it to. You'll work directly with product and engineering to validate feature extraction accuracy, stress-test new workflows against real-world datasets, and make sure what we ship reflects how the industry actually works.\n\nThis role is ideal for someone with hands-on surveying or CAD experience who wants to shape software the whole industry will use -- and can tell us clearly when it's wrong.\n\nYou'll sit at the intersection of product, engineering, and marketing -- catching what engineers miss, providing structured feedback, and helping us demonstrate our capabilities to customers in plain, credible language.\n\n\n\nWHERE YOU WILL MAKE AN IMPACT:\n\n - QA new features against real-world LiDAR and mobile mapping datasets\n\n - Identify extraction errors, edge cases, and workflow friction before they reach customers\n\n - Provide structured, specific feedback to engineering and product teams\n\n - Create screen recordings and narrated walkthroughs for tutorials, marketing, and demos\n\n - Build repeatable QA checklists and testing workflows\n\n - Act as the in-house authority on how surveyors and engineers actually work\n\n\n\nWHAT YOU BRING:\n\n - Hands-on experience with surveying, drafting, or CAD (AutoCAD, Civil 3D, MicroStation, or similar)\n\n - Expert knowledge of feature extraction, geometry, and infrastructure workflows\n\n - Sharp eye for detail -- you notice when a curb line is off or a classification is wrong\n\n - Comfort explaining technical workflows\n\n - Able to work onsite in San Francisco\n\n\n\n\nABOUT MACH9\n\nMach9 is transforming civil infrastructure design with AI-powered geospatial tools. Our platform https://www.geoweeknews.com/news/mach9-continues-to-accelerate-mapping-workflows-with-expansion-of-digital-surveyor-capabilities accelerates the creation of engineering deliverables from raw data, cutting manual drafting time by 96×. Trusted by global leaders in engineering and construction, we’re backed by https://techcrunch.com/2024/11/14/mach9-is-equipping-infrastructure-operators-with-better-information/Y Combinator, Quiet Capital, and top founders and executives from Cruise, Autodesk, Adobe, and DoorDash.\n\nWe believe the needs of a startup benefit from an in-person culture. The team works out of our office in SoMa, with the flexibility to work from home when needed.","compensation":{"compensationTierSummary":"$80K – $100K • Offers Equity","scrapeableCompensationSalarySummary":"$80K - $100K","compensationTiers":[{"id":"ca1180db-dad1-4c74-85ab-1da39b94d1a5","tierSummary":"$80K – $100K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"91a00911-87ca-4d25-aae0-0b2366395fed","summary":"$80K – $100K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":80000,"maxValue":100000},{"id":"7a4b1311-bafd-4440-adde-caf451c59c4e","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":80000,"maxValue":100000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"aeadf68e-671d-475f-b98e-740417b3778c","title":"Solutions Consultant","department":"Commercial","team":"Commercial","employmentType":"FullTime","location":"Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-03-26T16:59:57.709+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/mach9/aeadf68e-671d-475f-b98e-740417b3778c","applyUrl":"https://jobs.ashbyhq.com/mach9/aeadf68e-671d-475f-b98e-740417b3778c/application","descriptionHtml":"Mach9 builds software that transforms reality capture datasets into high-precision 3D maps, accelerating how teams model and understand the world. Its flagship product, Digital Surveyor, automatically extracts features like utility poles, signs, curbs, striping and more from LiDAR and imagery datasets to create engineering-ready GIS and CAD deliverables. Surveying, engineering, and GIS teams work with Mach9 to reduce the time and cost of 3D mapping and deliver projects faster than ever before.
Mach9 is backed by Quiet Capital, Y Combinator, Overmatch Ventures, Kyle Vogt (founder of Cruise), Amar Hanspal (former CEO of Autodesk), Scott Belsky (CPO of Adobe), Gokul Rajaram (former executive at DoorDash), and more.
Mach9 is expanding our Solutions Consulting team to help surveying and engineering enterprises and infrastructure owners adopt and scale with Mach9 software. We're looking for an experienced geospatial professional with deep technical expertise and a customer-first mindset. You'll become an expert in our products and a trusted advisor customers rely on to get the most out of Mach9.
As a Solutions Consultant, you'll be the primary technical partner for customers across their full engagement with Mach9. Pre-sale, that means leading discovery conversations, identifying friction in customer workflows, demonstrating how Mach9 software changes production economics and delivering technical demonstrations. Post-sale, you'll own onboarding and training, help customers integrate Digital Surveyor into their production workflows, remain their primary technical resource as the product evolves, and ensure Mach9 software becomes embedded in core delivery programs.
This role goes beyond product demos. You will help customers rethink how data moves from field collection to CAD and GIS deliverables, enabling scalable digital delivery across transportation, utilities, and infrastructure programs.
You'll also work closely with our engineering, product, and design teams to surface customer needs and shape the direction of Digital Surveyor.
Customer-facing responsibilities
Provide geospatial and survey expertise on sales calls alongside Account Executives.
Run and tailor technical product demonstrations for prospects across different verticals and use cases.
Own the technical evaluation process: help customers get their project data into Mach9, walk production teams through the workflow, and validate fit for their projects.
Own customer onboarding and training through remote and onsite sessions to help teams integrate Mach9 into their production workflows.
Serve as a trusted technical resource for customers across experience levels, from geospatial novices to experts.
Act as the long-term technical advisor for customers, supporting evolving use cases and scaling across geographic regions, business units, and programs.
Represent Mach9 at trade shows, conferences, webinars, and industry groups by presenting on real project applications.
Expand Mach9's reach by introducing the product to surveying, geospatial, and engineering firms in your network.
Internal-facing responsibilities
Partner with Marketing on surveying industry content and positioning, including website copy, sales materials, product messaging, and business case development.
Support Engineering, Product, and Design as the internal geospatial expert: evaluate features and workflows, weigh in on architecture decisions, advise on asset feature types and deliverable representation, and collaborate with Product on roadmap prioritization.
Train internal team members on surveying and geospatial workflows, technologies, standards, and use cases.
Build and maintain onboarding frameworks, training content and technical documentation for Mach9 products.
10+ years of surveying or geospatial experience, with strong preference for candidates with LiDAR data collection and feature extraction expertise.
Track record of driving technology adoption at an engineering or surveying firm.
Proficiency with commonly used CAD and GIS platforms (e.g., Bentley Microstation, Bentley ORD, Autodesk Civil 3D, Autodesk Revit, Esri ArcGIS) and how they are used in production workflows.
Familiarity with major surveying hardware, software, and key industry trends.
Strong understanding of survey data formats, workflows, and how they connect across the broader AEC and infrastructure industry.
Strong written and verbal communication skills, including experience presenting technical solutions to diverse audiences.
Consultative mindset with a track record of solving complex customer problems.
Comfortable working in a fast-paced startup environment.
At Mach9, ML Engineers build the perception models at the core of our AI-enabled CAD system. We build models to extract 3D object and line features from dense LiDAR point clouds and imagery. Our unique data advantage allows us to develop and train cutting edge 3D scene understanding models that serve real surveyors and engineers in the field.
This role is both research-driven and product-focused. You'll design and train the models that power our automated extraction pipeline — image and 3D detection and localization — and work end-to-end from research prototype to production feature. You'll partner closely with infrastructure and product teams to take ideas from a paper to deployed capabilities.
This role is ideal for early-to-mid-career ML engineers who thrive on end-to-end ownership and are able to move fluidly from dissecting a new architecture paper to shipping the product feature that the resulting ML model backs.
Design, train, and evaluate computer vision and 3D ML models for extracting CAD-grade geometry and features from dense LiDAR and imagery.
Drive ML research that translates directly into product capabilities: prototyping new approaches, running experiments, and identifying what’s shippable.
Own models through the full product lifecycle: problem framing, data strategy, training, evaluation, and final integration into our cloud-based CAD software, Digital Surveyor.
Develop evaluation methodology and metrics that reflect real surveying and engineering accuracy requirements.
Work with ML infrastructure engineers to scale training and inference of your models and with product teams to align your model’s behavior with what the user wants.
Master's or PhD in Machine Learning, Computer Vision, Computer Science, or a related field, or equivalent industry experience.
Strong foundation in computer vision and deep learning, with hands-on experience training models for segmentation, detection, or 3D understanding.
Experience taking a ML model from research/prototype to production, not just publishing or benchmarking.
Working knowledge of geometric concepts relevant to 3D perception like coordinate systems and 3D transforms.
Strong communication skills and the ability to collaborate with researchers, other engineers and product stakeholders.
Proficient with Python and a production-quality ML library like PyTorch, JAX, or TensorFlow.
Experience with common 3D deep learning architectures, like point cloud backbones such as PTv3, sparse convolutions, or 3D detection/segmentation networks.
Experience with large unstructured datasets — imagery and 3D point clouds — at scale.
Experience delivering production-grade models with optimization techniques such as quantization, pruning, distillation, or runtime acceleration (e.g., TensorRT, ONNX Runtime).
Familiarity with multi-GPU training and experiment management (Weights & Biases or similar).
Publications or strong open-source contributions in computer vision or 3D machine learning.
At Mach9, we're building AI to turn dense LiDAR and image data into design-grade CAD deliverables for civil engineering and surveying. We have one of the richest survey-grade datasets in the world. Our product, Digital Surveyor, automates work that takes surveyors and engineers weeks of manual effort.
We're looking for a Head of Machine Learning to build and grow the organization that turns our data into the automated products of the future in surveying and design. This is a hands-on leadership role: you'll set the technical vision for our strategy, mentor and grow a team of ML engineers and researchers, and own the throughline from hard research problems to shipped product capabilities.
This role is ideal for experienced engineers, team leads, and managers who want to push the frontier of 3D computer vision and perception. You’ll have the opportunity to solve problems that few other teams have the data or the talent to take on. We need you to bring a strong vision of what’s possible with our unique dataset, and then to build a team around you to accomplish that vision.
Define and drive a coherent vision for how Mach9 can leverage our data advantage to build the best automation products across surveying and design.
Translate your vision into a technical roadmap, execute strongly, and bring our products to the next level. You’ll need to identify which challenges are worth solving, and then which models are ready to ship.
Build and grow our ML team: hiring, onboarding, structuring the team as it scales, and shaping the split between research and engineering as our organization matures.
Mentor ML engineers and researchers, providing technical direction, career growth, and guidance to raise the level of the whole team.
Stay technically hands-on: review designs and code and weigh in on architecture and modeling decisions, so that you stay credible and connected to the team and problems.
Partner with product and engineering leadership to align Mach9’s investment into research with our product strategy and customer needs.
Experience leading and growing teams — hiring and mentoring ML engineers and researchers.
5+ years of work experience in machine learning, with a track record of shipping ML models or systems to production.
Strong technical depth in machine learning and computer vision, and an ability to set technical direction and to earn the trust of a strong technical team.
Ability to develop technical roadmaps and execute on them.
Strong communication skills, with the ability to operate across research and engineering.
Proficient with Python and PyTorch. You must be comfortable engaging deeply with our technical work.
Background in machine learning for 3D perception — point cloud understanding, 3D detection/segmentation, geometric deep learning, or related areas.
Experience with CAD AI, design automation, or applying ML to generate structured/geometric output, rather than just classification or detection.
Experience scaling an ML organization through a growth phase — defining team structure and hiring strategy.
Background in domains that work with similar data to Mach9 — remote sensing, geomatics, autonomous driving, or robotics.
Experience leveraging large unstructured datasets, especially reality-capture datasets, to build data-driven products and flywheels.
Every road, fiber route, transmission line, and data center starts with a survey. A surveyor measures the world, then turns those measurements into the CAD blueprint engineers build from. Mach9 makes AI CAD software for civil engineering that helps surveyors create the blueprint drawing in a fraction of the time.
The fact is simple: infrastructure software hasn't had a major breakthrough since the 1980s. Critical infrastructure projects are still being designed through decades-old software and disconnected workflows. Mach9 is betting AI-assisted drafting and surveying workflows are the missing link towards making infrastructure projects progress at the speed and scale the world needs.
Mach9 is backed by Quiet Capital, Y Combinator, Overmatch Ventures, Kyle Vogt (founder of Cruise), Amar Hanspal (former CEO of Autodesk), Scott Belsky (CPO of Adobe), Gokul Rajaram (former executive at DoorDash), and more.
Mach9 is looking for a Founding People Operations Lead to own the employee experience from the moment someone accepts a job offer through their last day.
We are approximately 30 people today and expect to grow to roughly 75 employees over the next 18 months. This role will be central to how we hire, develop, support, and retain an exceptional team while preserving the culture and pace that make Mach9 successful.
We believe traditional HR often creates bureaucracy and slows companies down. We want someone who believes a great People function does the opposite: helps the company move faster, communicate clearly, make better decisions, and build an exceptional, productive place to work. You should know when structure adds value, when it does not, and how to build just enough process to make the company better without getting in the way.
Mach9's team is smart, driven, ambitious, and committed to building a category-defining company. People work hard, take ownership, and do what is necessary to succeed.
This is a 100% in-office position with no hybrid option. You will report to the Head of Business Operations and Finance and work closely with the CEO and managers across the company.
Your responsibilities will include:
Build the People systems and infrastructure needed to support Mach9 as it grows from approximately 30 to 75 employees and beyond.
Own compensation, offer letters, employee onboarding, benefits administration, corporate governance, and the selection and management of external People-related vendors.
Partner closely with our Founding Recruiting Lead to create a magical candidate and new employee experience.
Own Mach9's employee experience, including the programs, rituals, feedback systems, and internal communication that shape how people work and develop.
Serve as a trusted partner to managers, helping them become better leaders, develop their teams, handle difficult conversations, and address performance issues.
Own employee relations and HR issues across the company, bringing sound judgment, consistency, discretion, and clear communication to sensitive situations.
Own immigration strategy and execution, working with outside counsel and partners to support current and prospective employees.
Manage employee offboarding, terminations, separations, and the employee experience through the end of employment.
You may not have led a People function before. What matters is that you have worked closely with an exceptional leader, learned how a great People function operates, and are ready to own one yourself.
You should have:
5+ years of relevant experience across People Operations, HR, talent, or a closely-related function within a high-growth startup or similarly fast-paced company.
A strong working knowledge of onboarding, compensation, benefits, employee relations, performance management, immigration, and HR operations.
Excellent judgment and a practical approach to HR. You know the rules, understand why they exist, and can distinguish between what is truly required and what is simply convention.
A bias toward simple, useful systems over bureaucracy. You are skeptical of policies, meetings, and processes that exist mainly because “that’s how HR does it.”
The confidence and interpersonal judgment to build trust, maintain confidentiality, and give managers and executives direct advice—even when the conversation is difficult.
A genuine interest in helping managers become better managers, employees do their best work, and building a People function that strengthens the company rather than policing it.
You understand that owning the People function isn't a 9-to-5 responsibility. If the team or company needs something, you take care of it—regardless of the hour.
Mach9 offers a competitive compensation package that includes:
Competitive salary: $130k to $180k, based on experience
Equity ownership in Mach9
100% employee coverage for medical, dental, and vision
401k
Unlimited PTO and 8 paid holidays
Daily office lunch and snacks
Unlimited Cursor, ChatGPT, and Claude credits
Monthly team offsites: Go-karting, Topgolf, etc.
At Mach9, the Community Marketing Manager will create new ways for our customers to connect with Mach9 and with one another. Customers are already asking for a place to exchange ideas, get support, and learn from their peers; you’ll build that space and give them useful reasons to return.
This role is ideal for a community builder who has created sustained participation, builds trust easily with users, and can turn those relationships into programs people value.
You’ll own the community experience across online conversations, in-person events, and the relationships that follow. Success means a network that increasingly grows itself: members answering members, advocates bringing in their peers, and new customers arriving through referrals.
Choose the right home for Mach9’s customer community, then design how it works: onboarding, moderation, and the activities that keep people coming back
Build sustained participation by starting useful conversations, answering questions, and helping members learn from one another — then turn what works into repeatable playbooks
Develop customers into advocates, contributors, speakers, and sources of referrals
Plan and run recurring meetups, user groups, advisory sessions, and other customer programs, owning recruitment, programming, logistics, and follow-up
Build partnerships with professional organizations like state surveying associations to create joint in-person events and grow a broader friends-of-Mach9 network
Write customer stories and promote events in the customer newsletter and social content
Advocate for customers and bring the questions, feedback, and ideas shared by customers to the product, engineering, and customer success teams
Experience building or growing a customer, professional, alumni, membership, or interest-based network
Evidence that you have created repeat participation, not only promoted one-time events
The ability to earn trust and build lasting relationships with specialized users
Clear writing and confidence communicating through online groups, email, social media, and live events
Strong creative judgment and the ability to turn customer activity into engaging content
The organization and independence to take programs from initial concept through execution and follow-up
Curiosity about surveying, civil engineering, geospatial technology, and infrastructure
Experience recruiting attendees or growing participation without relying on an established brand
Photography, graphic design, filming, or video-editing skills
Prior work in construction technology, industrial software, engineering, GIS, or a related field
Mach9 is transforming civil infrastructure design with AI-powered geospatial tools. Our platform accelerates the creation of engineering deliverables from raw data, cutting manual drafting time by up to 100×. Trusted by global leaders in engineering and construction, we're backed by Y Combinator, Quiet Capital, and top founders and executives from Cruise, Autodesk, Adobe, and DoorDash.
We believe the needs of a startup benefit from an in-person culture. The team works out of our office in SoMa, with the flexibility to work from home when needed.
","descriptionPlain":"THE ROLE\n\nAt Mach9, the Community Marketing Manager will create new ways for our customers to connect with Mach9 and with one another. Customers are already asking for a place to exchange ideas, get support, and learn from their peers; you’ll build that space and give them useful reasons to return.\n\nThis role is ideal for a community builder who has created sustained participation, builds trust easily with users, and can turn those relationships into programs people value.\n\nYou’ll own the community experience across online conversations, in-person events, and the relationships that follow. Success means a network that increasingly grows itself: members answering members, advocates bringing in their peers, and new customers arriving through referrals.\n\n\n\nWHERE YOU WILL MAKE AN IMPACT\n\n - Choose the right home for Mach9’s customer community, then design how it works: onboarding, moderation, and the activities that keep people coming back\n\n - Build sustained participation by starting useful conversations, answering questions, and helping members learn from one another — then turn what works into repeatable playbooks\n\n - Develop customers into advocates, contributors, speakers, and sources of referrals\n\n - Plan and run recurring meetups, user groups, advisory sessions, and other customer programs, owning recruitment, programming, logistics, and follow-up\n\n - Build partnerships with professional organizations like state surveying associations to create joint in-person events and grow a broader friends-of-Mach9 network\n\n - Write customer stories and promote events in the customer newsletter and social content\n\n - Advocate for customers and bring the questions, feedback, and ideas shared by customers to the product, engineering, and customer success teams\n\n\nWHAT YOU BRING\n\n - Experience building or growing a customer, professional, alumni, membership, or interest-based network\n\n - Evidence that you have created repeat participation, not only promoted one-time events\n\n - The ability to earn trust and build lasting relationships with specialized users\n\n - Clear writing and confidence communicating through online groups, email, social media, and live events\n\n - Strong creative judgment and the ability to turn customer activity into engaging content\n\n - The organization and independence to take programs from initial concept through execution and follow-up\n\n - Curiosity about surveying, civil engineering, geospatial technology, and infrastructure\n\n\nBONUS EXPERIENCE\n\n - Experience recruiting attendees or growing participation without relying on an established brand\n\n - Photography, graphic design, filming, or video-editing skills\n\n - Prior work in construction technology, industrial software, engineering, GIS, or a related field\n\n\nABOUT MACH9\n\nMach9 is transforming civil infrastructure design with AI-powered geospatial tools. Our platform accelerates the creation of engineering deliverables from raw data, cutting manual drafting time by up to 100×. Trusted by global leaders in engineering and construction, we're backed by Y Combinator, Quiet Capital, and top founders and executives from Cruise, Autodesk, Adobe, and DoorDash.\n\nWe believe the needs of a startup benefit from an in-person culture. The team works out of our office in SoMa, with the flexibility to work from home when needed.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"9a2e1cde-7e7d-46d6-b68e-d9d7658f7e67","title":"Head of Growth","department":"Commercial","team":"Commercial","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-21T02:02:58.657+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/mach9/9a2e1cde-7e7d-46d6-b68e-d9d7658f7e67","applyUrl":"https://jobs.ashbyhq.com/mach9/9a2e1cde-7e7d-46d6-b68e-d9d7658f7e67/application","descriptionHtml":"At Mach9, we’re hiring our first Head of Growth to build and scale our marketing engine. By taking new products to market and generating qualified pipeline, you'll play a direct role in driving revenue.
You’ll lead growth across proven and unproven channels. You’ll manage and grow a team of internal talent and external specialists while remaining a hands-on operator who personally runs high-priority initiatives.
Directly reporting to the CEO and working closely with the founders, Head of Sales, and product leadership, you’ll bring Mach9’s AI CAD software to the organizations that survey, design, build, and operate the infrastructure the world depends on.
Own growth strategy and pipeline goals. Define how marketing contributes to qualified pipeline creation, existing customer expansion, and overall revenue generation. Build and optimize the programs, automation, and lifecycle motions that move prospects through the funnel. Establish targets, budgets, metrics, and attribution, and use performance data to continuously prioritize investment and improve results.
Generate qualified pipeline by scaling proven channels (LinkedIn, webinars, events) and expanding into new ones — from paid ads to partnerships.
Own product launches by developing and executing go-to-market campaigns for new products and capabilities that generate demand and deepen customer engagement.
Partner closely with sales to run coordinated campaigns, convert marketing engagement into qualified sales opportunities, and develop sales enablement content.
Develop customer stories, referrals, advocacy, community, and cross-sell and expansion campaigns that turn customer adoption into additional demand.
Build and lead a high-performing marketing team. Hire, coach, and develop our current 3-person team while establishing the right mix of internal talent, agencies, contractors, and specialists.
5+ years of experience in B2B demand generation, revenue marketing, or growth, with a track record of increasing responsibility and measurable pipeline impact.
Experience inside a high-performing growth organization. You’ve seen what great marketing looks like and learned how a strong growth engine operates as a business scales.
Startup operating experience where you’ve joined an early-stage company, built the marketing function, and helped scale the business to $25M+ in ARR. You know how to build, execute, and adapt with limited resources.
Hands-on experience running account-based marketing programs in partnership with sales.
Hungry to take on more. You’ve built deep expertise in demand generation or revenue marketing and are eager to broaden your scope, move fast, and take ownership of the full marketing function.
A player-coach mindset. You can set strategy, hire and manage a team, and stay close enough to execution to personally drive critical initiatives.
AI fluency. You are a power user of AI tools for research, content creation, and automation. You have built workflows using tools such as Zapier, n8n, or Clay and can use AI-assisted coding tools to create landing pages, internal tools, and experiments.
At Mach9, Test Automation Engineers protect the workflows that civil engineers and surveyors rely on when they work in our browser-based 3D CAD platform. Coding agents do a growing share of our development work, but that only works when we have automated checks that return fast, trustworthy answers. You'll own the accuracy of those answers — giving us coverage that spans from data upload to deliverable export — and the test infrastructure it runs on.
This role is ideal for engineers who have built and maintained automated test suites for production web applications and can chase a failure through app code and infrastructure all the way to its root cause.
Working closely with our platform engineers, you'll help us ship confidently while shipping quickly. Success in this role will mean that our regressions will be caught by tests rather than by customers, and our engineers and agents will move faster because they'll know that your tests tell them immediately when they break something.
Grow automated coverage across our CAD editor and drive pages
Evolve our test infrastructure and CI so our test suite stays fast and reliable as its coverage grows
Build tools for coding agents to reproduce the failures and artifacts that they need to diagnose regressions and verify fixes
Root out flaky tests so a failing build always means there's a real bug
Make our 3D editor more testable so we can automatically test our users' CAD workflows
Help other engineers write testable code and durable tests to go with every feature
3+ years building and maintaining automated test suites for production web applications with Playwright, Cypress, WebdriverIO, or similar
Proficiency in TypeScript or JavaScript, and comfort reading and changing application code
Experience building or substantially evolving an E2E test framework: fixtures, test data, isolation, parallel execution, and flakiness control
Experience integrating tests into CI and keeping pipelines fast and reliable
Interest in AI-assisted development and using agents to improve software quality
Experience with performance regression tracking
Experience testing CAD, 3D, geospatial, mapping, high performance editor, or gaming products
Mach9 is transforming civil infrastructure design with AI-powered geospatial tools. Our platform accelerates the creation of engineering deliverables from raw data, cutting manual drafting time by 96×. Trusted by global leaders in engineering and construction, we're backed by Y Combinator, Quiet Capital, and top founders and executives from Cruise, Autodesk, Adobe, and DoorDash.
We believe the needs of a startup benefit from an in-person culture. The team works from our office in SoMa five days a week, with flexibility when needed. Visa sponsorship is available for this role.
","descriptionPlain":"THE ROLE\n\nAt Mach9, Test Automation Engineers protect the workflows that civil engineers and surveyors rely on when they work in our browser-based 3D CAD platform. Coding agents do a growing share of our development work, but that only works when we have automated checks that return fast, trustworthy answers. You'll own the accuracy of those answers — giving us coverage that spans from data upload to deliverable export — and the test infrastructure it runs on.\n\nThis role is ideal for engineers who have built and maintained automated test suites for production web applications and can chase a failure through app code and infrastructure all the way to its root cause.\n\nWorking closely with our platform engineers, you'll help us ship confidently while shipping quickly. Success in this role will mean that our regressions will be caught by tests rather than by customers, and our engineers and agents will move faster because they'll know that your tests tell them immediately when they break something.\n\n\n\nWHERE YOU WILL MAKE AN IMPACT\n\n - Grow automated coverage across our CAD editor and drive pages\n\n - Evolve our test infrastructure and CI so our test suite stays fast and reliable as its coverage grows\n\n - Build tools for coding agents to reproduce the failures and artifacts that they need to diagnose regressions and verify fixes\n\n - Root out flaky tests so a failing build always means there's a real bug\n\n - Make our 3D editor more testable so we can automatically test our users' CAD workflows\n\n - Help other engineers write testable code and durable tests to go with every feature\n\n\n\nWHAT YOU BRING\n\n - 3+ years building and maintaining automated test suites for production web applications with Playwright, Cypress, WebdriverIO, or similar\n\n - Proficiency in TypeScript or JavaScript, and comfort reading and changing application code\n\n - Experience building or substantially evolving an E2E test framework: fixtures, test data, isolation, parallel execution, and flakiness control\n\n - Experience integrating tests into CI and keeping pipelines fast and reliable\n\n - Interest in AI-assisted development and using agents to improve software quality\n\n - Experience with performance regression tracking\n\n - Experience testing CAD, 3D, geospatial, mapping, high performance editor, or gaming products\n\n\n\nABOUT MACH9\n\nMach9 is transforming civil infrastructure design with AI-powered geospatial tools. Our platform accelerates the creation of engineering deliverables from raw data, cutting manual drafting time by 96×. Trusted by global leaders in engineering and construction, we're backed by Y Combinator, Quiet Capital, and top founders and executives from Cruise, Autodesk, Adobe, and DoorDash.\n\nWe believe the needs of a startup benefit from an in-person culture. The team works from our office in SoMa five days a week, with flexibility when needed. Visa sponsorship is available for this role.","compensation":{"compensationTierSummary":"$130K – $170K • Offers Equity","scrapeableCompensationSalarySummary":"$130K - $170K","compensationTiers":[{"id":"dfc09a37-e683-451f-8224-633c52d43372","tierSummary":"$130K – $170K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f6be6169-e697-4deb-8d15-68e73ac18499","summary":"$130K – $170K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":130000,"maxValue":170000},{"id":"7fada642-bda0-4476-839f-aee5cf81c90d","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":130000,"maxValue":170000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"fcb97f8d-c0e3-4346-ba51-558e03028d83","title":"Office Manager","department":"Operations","team":"Operations","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-15T17:05:46.884+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/mach9/fcb97f8d-c0e3-4346-ba51-558e03028d83","applyUrl":"https://jobs.ashbyhq.com/mach9/fcb97f8d-c0e3-4346-ba51-558e03028d83/application","descriptionHtml":"Every road, fiber route, transmission line, and data center starts with a survey. A surveyor measures the world, then turns those measurements into the CAD blueprint engineers build from. Mach9 makes AI CAD software for civil engineering that helps surveyors create the blueprint drawing in a fraction of the time.
The fact is simple: infrastructure software hasn't had a major breakthrough since the 1980s. Critical infrastructure projects are still being designed through decades-old software and disconnected workflows. Mach9 is betting AI-assisted drafting and surveying workflows are the missing link towards making infrastructure projects progress at the speed and scale the world needs.
Mach9 is backed by Quiet Capital, Y Combinator, Overmatch Ventures, Kyle Vogt (founder of Cruise), Amar Hanspal (former CEO of Autodesk), Scott Belsky (CPO of Adobe), Gokul Rajaram (former executive at DoorDash), and more.
Mach9 is looking for an exceptional Office Manager to take complete ownership of our physical office and workplace operations.
We are approximately 30 people today and expect to grow to roughly 75 employees over the next 18 months. As the company scales, you will be responsible for making sure our office operates smoothly, professionally, and efficiently every day.
This isn't a role where you coordinate with others and assume things will get done. You own the office. If something needs to happen, you are responsible for making sure it happens.
This is a 100% in-office position with no hybrid option. You will report to the Head of Business Operations and Finance and work closely with employees across the company.
Your responsibilities will include:
Own the day-to-day operation of the Mach9 office and ensure it is clean, organized, welcoming, secure, and highly functional.
Greet guests, customers, candidates, investors, and vendors, and manage the onsite candidate interview experience from arrival through departure.
Manage snacks, beverages, team lunches, kitchen supplies, office supplies, furniture, desks, monitors, and other workplace needs.
Own relationships with office vendors, service providers, the landlord, and property management team, including cleaning, security/alarm, maintenance, building services, repairs, access, furniture, and other office-related needs.
Manage conference rooms, scheduling systems, workplace technology, office access, and related tools and systems.
Manage Mach9’s outsourced IT provider and own the physical inventory, assignment, setup, tracking, replacement, and collection of company laptops and other equipment.
Support company meetings, team events, celebrations, visitors, and other onsite activities.
Lead future office moves, including broker and landlord coordination, layouts, furniture, vendors, and move execution.
Handle the unexpected issues that inevitably arise in a rapidly growing startup and take responsibility for solving them.
You are organized, resourceful, highly dependable, and comfortable owning a broad range of responsibilities. You notice when something is wrong before someone has to point it out, and when you see a problem, you fix it.
You should have:
2+ years of experience owning and managing the physical office of a high-growth startup or similarly fast-paced company, with primary responsibility for the office rather than operating as part of a larger facilities team.
Strong organizational skills and exceptional attention to detail.
A high level of personal accountability. You follow through and close the loop.
The ability to manage many small, unrelated priorities simultaneously without losing track of details.
Strong judgment and the ability to determine what needs immediate attention and what can wait.
Comfort managing basic workplace technology, IT vendors, computers, conference rooms, and office systems.
Experience purchasing and managing office furniture, equipment, and supplies.
Strong interpersonal skills and the ability to interact professionally with employees, candidates, customers, executives, landlords, and vendors.
A service mindset without needing constant direction or supervision.
Comfort working in a startup environment where responsibilities evolve quickly, and everyone pitches in when needed.
You understand that owning the office isn't a 9-to-5 responsibility. If the office needs something, you take care of it—regardless of the hour.
Mach9's team is smart, driven, ambitious, and committed to building a category-defining company. People work hard, take ownership, and do what is necessary to succeed. We are looking for someone who wants to operate in that kind of environment.
Mach9 offers a competitive compensation package that includes:
Competitive salary: $100k to $150k, based on experience
Equity ownership in Mach9
100% employee coverage for medical, dental, and vision
401k
Unlimited PTO and 8 paid holidays
Daily office lunch and snacks
Unlimited Cursor, ChatGPT, and Claude credits
Monthly team offsites: Go-karting, Topgolf, etc.
Every road, fiber route, transmission line, and data center starts with a survey. A surveyor measures the world, then turns those measurements into the CAD blueprint engineers build from. Mach9 makes AI CAD software for civil engineering that helps surveyors create the blueprint drawing in a fraction of the time.
The fact is simple: infrastructure software hasn't had a major breakthrough since the 1980s. Critical infrastructure projects are still being designed through decades-old software and disconnected workflows. Mach9 is betting AI-assisted drafting and surveying workflows are the missing link towards making infrastructure projects progress at the speed and scale the world needs.
Mach9 is backed by Quiet Capital, Y Combinator, Overmatch Ventures, Kyle Vogt (founder of Cruise), Amar Hanspal (former CEO of Autodesk), Scott Belsky (CPO of Adobe), Gokul Rajaram (former executive at DoorDash), and more.
Mach9 is hiring two Business Operations Associates to own key processes, solve new operating problems, and help the company scale.
This is a doer’s role. You’ll often do something by hand several times, understand exactly how it works, and then decide what should be automated, systematized, or improved, all at Mach9 speed. You will solve problems across finance, sales, customer support, revenue operations, and other parts of the company.
This is a 100% in-office position with no hybrid option. You will report to the Head of Business Operations and Finance.
Your responsibilities will include:
Run recurring operating processes across areas such as order forms and quote-to-cash, billing, accounts receivable, variable compensation, customer setup, and customer operations.
Build and maintain reporting, dashboards, OKRs, and analysis that help the company understand what is happening and make better decisions.
Take ambiguous operating problems, determine what is happening, identify what needs to change, and drive the solution through execution.
Turn solutions into working processes, including workflows, systems, documentation, controls, and recurring execution.
Run manual or imperfect processes while identifying opportunities to simplify, improve, automate, or eliminate unnecessary work.
Provide general project management and problem-solving across the company.
You are a Swiss Army knife—a generalist who is comfortable jumping into whatever the business needs, figuring out how it works, and making it better. You dream in spreadsheets and justify your thinking with numbers. You are analytical, practical, and comfortable rolling up your sleeves to do the work yourself.
You should have:
3+ years of work experience in business operations, consulting, finance, strategy, or another highly analytical and execution-oriented environment.
A bachelor’s degree, ideally in a quantitative field such as statistics, finance, economics, engineering, computer science, mathematics, or another STEM or analytical discipline.
Strong analytical and problem-solving skills. You can use data to understand an ambiguous problem, form a point of view, and decide what to do next.
A strong bias toward action. If something is your responsibility, you make sure it gets done rather than waiting for a perfect playbook.
Curiosity about AI and new tools, with an instinct to experiment with ways to automate work, improve your analysis, and make yourself more productive.
Mach9's team is smart, driven, ambitious, and committed to building a category-defining company. This role offers unusually broad exposure to how a fast-growing company actually operates—and the opportunity to make meaningful parts of it work better.
Mach9 offers a competitive compensation package that includes:
Competitive salary: $120k to $150k, based on experience
Equity ownership in Mach9
100% employee coverage for medical, dental, and vision
401k
Unlimited PTO and 8 paid holidays
Daily office lunch and snacks
Unlimited Cursor, ChatGPT, and Claude credits
Monthly team offsites: Go-karting, Topgolf, etc.