This is an evergreen role. We hire for this position on a rolling basis to keep pace with the students and families we serve, so the posting stays open and applications are reviewed as they come in.
Marble is building the new operating system for youth mental health by connecting schools, therapists, and health plans on a single platform to unlock access to care today and raise the standard of care for tomorrow.
Last year, 1 in 10 teens attempted suicide. At the heart of this crisis is a severe lack of access to quality, affordable care. When kids can't get help, problems compound and preventable tragedies follow. Marble partners directly with school counselors to get students into care quickly by connecting them to licensed therapists through the insurance coverage they already have, with no waitlists.
We're an early-stage, fast-moving team. The people who join now will shape how we build and what we build.
The moment a family is referred to Marble is one of the most important moments in a student's care journey. As a Care Operations Associate, you'll own that moment by guiding families from referral to intake with speed, clarity, and empathy, often within 24 hours.
You'll manage a high-volume caseload, engage with families across multiple touchpoints, and work closely with our Growth, Product, and Engineering teams to unblock cases and strengthen the processes that help families access care. This is a role for someone who thrives in fast-paced environments, brings warmth and steadiness to high-stakes conversations, and is energized by the direct impact of getting kids into care.
Expect 60 to 80 outbound calls a day to families referred by their schools. Part of each call is helping families commit to starting care and asking whether they know anyone else who could use support. It’s fast paced and phone heavy, and it’s a great fit if you love talking with families all day.
This role is hybrid, with three days per week in our SoHo, New York City office. Based in the Mountain or Pacific time zone? We're also hiring for a remote version of this role, so check our other Care Operations Associate posting.
Manage a caseload of referred families, serving as their trusted point of contact from referral through intake
Engage with families across phone, email, and other channels — answering questions, resolving blockers, and navigating complex cases with clarity and empathy
Keep families moving toward intake through consistent follow-through and re-engagement
Collaborate with Growth, Product, and Engineering to unblock cases, streamline workflows, and improve the tools that support your day-to-day work
Surface real-time patterns on where families get stuck and share feedback on product, tools, and messaging to improve the intake experience
3+ years of professional experience, ideally in a startup or high-growth environment that required ambiguous problem solving
Experienced in high-communication roles that involve structured phone or video conversations — you're comfortable managing volume without sacrificing quality
Builds trust quickly with families, counselors, and teammates — warm, clear, and steady even in stressful moments
Works through complexity and ambiguity with curiosity and calm; spots patterns, uncovers blockers, and finds practical paths forward
Highly organized who manages a detailed caseload with discipline, keeps clean notes, and maintains reliable daily rhythms
Brings positive energy and stamina to high-volume, high-impact work
Mission-driven and energized by improving access to mental health care for kids
Direct impact on kids' mental health access — this work is meaningful
Greenfield opportunity to build something from the ground up, with leadership support and a clear growth path
Small, experienced team that moves fast and takes the work seriously
Competitive compensation, benefits, and equity
Compensation includes a base salary, commission, equity, and full benefits.
Base salary: $70,000 + $10,000 on-target commission ($80,000 OTE)
- - -
Marble Health is an equal opportunity employer committed to building an inclusive workplace. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, national origin, protected veteran status, disability, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
Marble Health is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with the Americans with Disabilities Act (ADA), Title VII of the Civil Rights Act, and other applicable federal, state, and local laws. Reasonable accommodations may be provided during the application, interview, and onboarding process, unless doing so would cause undue hardship. If you need to request an accommodation, or need assistance completing the application process, please contact Anthony Fowler by email at anthony@marblehealth.com.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local fair chance and ban-the-box laws, including the New York City Fair Chance Act. Marble Health will conduct individualized assessments of criminal history only after a conditional offer of employment has been extended, and only to the extent permitted or required by applicable law.
","descriptionPlain":"This is an evergreen role. We hire for this position on a rolling basis to keep pace with the students and families we serve, so the posting stays open and applications are reviewed as they come in.\n\n\n\n\nABOUT MARBLE\n\nMarble is building the new operating system for youth mental health by connecting schools, therapists, and health plans on a single platform to unlock access to care today and raise the standard of care for tomorrow.\n\nLast year, 1 in 10 teens attempted suicide. At the heart of this crisis is a severe lack of access to quality, affordable care. When kids can't get help, problems compound and preventable tragedies follow. Marble partners directly with school counselors to get students into care quickly by connecting them to licensed therapists through the insurance coverage they already have, with no waitlists.\n\nWe're an early-stage, fast-moving team. The people who join now will shape how we build and what we build.\n\n\n\n\nABOUT THE ROLE\n\nThe moment a family is referred to Marble is one of the most important moments in a student's care journey. As a Care Operations Associate, you'll own that moment by guiding families from referral to intake with speed, clarity, and empathy, often within 24 hours.\n\nYou'll manage a high-volume caseload, engage with families across multiple touchpoints, and work closely with our Growth, Product, and Engineering teams to unblock cases and strengthen the processes that help families access care. This is a role for someone who thrives in fast-paced environments, brings warmth and steadiness to high-stakes conversations, and is energized by the direct impact of getting kids into care.\n\nExpect 60 to 80 outbound calls a day to families referred by their schools. Part of each call is helping families commit to starting care and asking whether they know anyone else who could use support. It’s fast paced and phone heavy, and it’s a great fit if you love talking with families all day.\n\nThis role is hybrid, with three days per week in our SoHo, New York City office. Based in the Mountain or Pacific time zone? We're also hiring for a remote version of this role, so check our other Care Operations Associate posting.\n\n \n\n\nWHAT YOU'LL DO\n\n - Manage a caseload of referred families, serving as their trusted point of contact from referral through intake\n\n - Engage with families across phone, email, and other channels — answering questions, resolving blockers, and navigating complex cases with clarity and empathy\n\n - Keep families moving toward intake through consistent follow-through and re-engagement\n\n - Collaborate with Growth, Product, and Engineering to unblock cases, streamline workflows, and improve the tools that support your day-to-day work\n\n - Surface real-time patterns on where families get stuck and share feedback on product, tools, and messaging to improve the intake experience\n\n\n\n\nWHO YOU ARE\n\n - 3+ years of professional experience, ideally in a startup or high-growth environment that required ambiguous problem solving\n\n - Experienced in high-communication roles that involve structured phone or video conversations — you're comfortable managing volume without sacrificing quality\n\n - Builds trust quickly with families, counselors, and teammates — warm, clear, and steady even in stressful moments\n\n - Works through complexity and ambiguity with curiosity and calm; spots patterns, uncovers blockers, and finds practical paths forward\n\n - Highly organized who manages a detailed caseload with discipline, keeps clean notes, and maintains reliable daily rhythms\n\n - Brings positive energy and stamina to high-volume, high-impact work\n\n - Mission-driven and energized by improving access to mental health care for kids\n\n\n\n\nWHY MARBLE\n\n - Direct impact on kids' mental health access — this work is meaningful\n\n - Greenfield opportunity to build something from the ground up, with leadership support and a clear growth path\n\n - Small, experienced team that moves fast and takes the work seriously\n\n - Competitive compensation, benefits, and equity\n\n\n\n\nCOMPENSATION\n\nCompensation includes a base salary, commission, equity, and full benefits.\n\nBase salary: $70,000 + $10,000 on-target commission ($80,000 OTE)\n\n- - -\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nMarble Health is an equal opportunity employer committed to building an inclusive workplace. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, national origin, protected veteran status, disability, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law.\n\n\nREASONABLE ACCOMMODATIONS\n\nMarble Health is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with the Americans with Disabilities Act (ADA), Title VII of the Civil Rights Act, and other applicable federal, state, and local laws. Reasonable accommodations may be provided during the application, interview, and onboarding process, unless doing so would cause undue hardship. If you need to request an accommodation, or need assistance completing the application process, please contact Anthony Fowler by email at anthony@marblehealth.com.\n\n\nFAIR CHANCE HIRING\n\nQualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local fair chance and ban-the-box laws, including the New York City Fair Chance Act. Marble Health will conduct individualized assessments of criminal history only after a conditional offer of employment has been extended, and only to the extent permitted or required by applicable law.","compensation":{"compensationTierSummary":"$70K • Offers Equity • + $10K on-target commission ($80K OTE)","scrapeableCompensationSalarySummary":"$70K","compensationTiers":[{"id":"a1da7a2b-92bb-4d72-acde-b68d459e5888","tierSummary":"$70K • Offers Equity • + $10K on-target commission ($80K OTE)","title":null,"additionalInformation":"+ $10K on-target commission ($80K OTE)","components":[{"id":"3d26bbd3-f187-4121-9f0b-88a52659e78a","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"506a107b-d78e-4517-b39e-5db32d5281e1","summary":"$70K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":70000,"maxValue":70000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":70000,"maxValue":70000}]}},{"id":"5003baa9-c768-4511-9e0a-3d57fe549ee2","title":"Product Engineer","department":"Product & Engineering","team":"Product & Engineering","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-30T15:23:28.637+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/marblehealth/5003baa9-c768-4511-9e0a-3d57fe549ee2","applyUrl":"https://jobs.ashbyhq.com/marblehealth/5003baa9-c768-4511-9e0a-3d57fe549ee2/application","descriptionHtml":"Last year, 1 in 10 teens attempted suicide. At the heart of this crisis is a severe lack of access to effective care - when kids & families can't get the help they need, problems compound and preventable tragedies follow.
We're fixing that by building the AI-native platform that provides affordable & timely access to truly effective care. Our platform brings together guardians, schools, therapists & insurers - who all have incentives to help kids get better but have historically been siloed - to provide & distribute access to care.
That's allowing us to scale quickly, giving us a data advantage that we can use to improve the product of therapy, making it more personalized and effective. We're delivering first of it's kind care through things like:
A powerful patient <-> therapist matching engine that finds the right therapist for each unique patient
Marty, our patient companion, who provides 24/7 support, bridging the gap between sessions & reinforcing the strategies and coping mechanisms patients are being taught during sessions
A supercharged therapist coaching platform that combines human + AI coaching to give therapists the tools, resources and knowledge to deliver more effective care & grow themselves
We're an early-stage, fast-moving team. The people who join now will shape who we are & who we become, not just what we build but how we build.
This is an early generalist role where you'll own truly life-changing products end-to-end. You'll work across an AI-first platform, whether that's building the school-facing product that connects students to care, the therapist product that makes clinicians more effective, Marty (our AI-powered patient companion), the revenue cycle management systems that ensure we can keep growing, or the internal platform & tooling that all of this is built on.
You'll get to know and deeply understand our end users, and you'll partner directly with product, operations, growth, and clinical teams to own delivering immediately impactful products. You'll bring strong opinions on not just how to build but what to build, you'll raise the engineering bar and help define what a thoughtful, AI-native engineering culture looks like at an early-stage company.
This role is hybrid, with three days per week in our SoHo, New York City office.
Build and iterate on Marble's core product surfaces: the school-facing product, therapist platform, patient products, payer systems, and internal platforms & tooling
Own products fully — from discovery and execution through rollout, measurement, and iteration
Raise the bar on AI-native ways of working: better tooling, better workflows, and thoughtfully integrated AI features for users and internal teams
Evolve the platform that underpins our product: the AI foundations, event-driven workflows, observability, pragmatic infrastructure, etc.
Create internal tools and automation that reduce operational load and help the team move faster with fewer mistakes
Collaborate with ops, growth, and clinical partners to understand real-world constraints and translate them into great product
Level up the people around you and help build a strong, thoughtful engineering culture
2+ years of software engineering experience, with a track record of solving hard problems with code
Prior startup experience or strong desire to work at an early stage company; comfortable in a high-autonomy, high-ownership environment
AI obsessed and constantly looking to leverage the newest AI tool or workflow
Based in New York and able to work from our SoHo office 3+ days per week
Mission-driven and energized by solving a generational crisis
Bonus:
Experience with platform infrastructure — event-driven systems, internal tooling, data pipelines, or cloud infrastructure (AWS, CI/CD, Terraform)
Experience with design systems, accessibility, or frontend performance optimization
Greenfield opportunity to take ownership of & build an AI product from the ground up
Direct impact on a critical & meaningful problem, where you see that impact first-hand on a daily basis
Small & experienced team that moves fast, has fun and has a culture of growth & feedback
Strong equity in an early stage company that's on track to become a unicorn
Marble offers competitive compensation for an early engineering team member. Compensation includes a base salary, strong equity, and full benefits.
Base salary range:
$150K – $200K
- - -
Marble Health is an equal opportunity employer committed to building an inclusive workplace. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, national origin, protected veteran status, disability, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
Marble Health is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with the Americans with Disabilities Act (ADA), Title VII of the Civil Rights Act, and other applicable federal, state, and local laws. Reasonable accommodations may be provided during the application, interview, and onboarding process, unless doing so would cause undue hardship. If you need to request an accommodation, or need assistance completing the application process, please contact Anthony Fowler by email at anthony@marblehealth.com.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local fair chance and ban-the-box laws, including the New York City Fair Chance Act. Marble Health will conduct individualized assessments of criminal history only after a conditional offer of employment has been extended, and only to the extent permitted or required by applicable law.
","descriptionPlain":"ABOUT MARBLE\n\nLast year, 1 in 10 teens attempted suicide. At the heart of this crisis is a severe lack of access to effective care - when kids & families can't get the help they need, problems compound and preventable tragedies follow. \n\nWe're fixing that by building the AI-native platform that provides affordable & timely access to truly effective care. Our platform brings together guardians, schools, therapists & insurers - who all have incentives to help kids get better but have historically been siloed - to provide & distribute access to care.\n\nThat's allowing us to scale quickly, giving us a data advantage that we can use to improve the product of therapy, making it more personalized and effective. We're delivering first of it's kind care through things like:\n\n - A powerful patient <-> therapist matching engine that finds the right therapist for each unique patient\n\n - Marty, our patient companion, who provides 24/7 support, bridging the gap between sessions & reinforcing the strategies and coping mechanisms patients are being taught during sessions\n\n - A supercharged therapist coaching platform that combines human + AI coaching to give therapists the tools, resources and knowledge to deliver more effective care & grow themselves\n\nWe're an early-stage, fast-moving team. The people who join now will shape who we are & who we become, not just what we build but how we build.\n\n\n\n\nABOUT THE ROLE\n\nThis is an early generalist role where you'll own truly life-changing products end-to-end. You'll work across an AI-first platform, whether that's building the school-facing product that connects students to care, the therapist product that makes clinicians more effective, Marty (our AI-powered patient companion), the revenue cycle management systems that ensure we can keep growing, or the internal platform & tooling that all of this is built on.\n\nYou'll get to know and deeply understand our end users, and you'll partner directly with product, operations, growth, and clinical teams to own delivering immediately impactful products. You'll bring strong opinions on not just how to build but what to build, you'll raise the engineering bar and help define what a thoughtful, AI-native engineering culture looks like at an early-stage company.\n\nThis role is hybrid, with three days per week in our SoHo, New York City office.\n\n\n\n\nWHAT YOU'LL DO\n\n - Build and iterate on Marble's core product surfaces: the school-facing product, therapist platform, patient products, payer systems, and internal platforms & tooling\n\n - Own products fully — from discovery and execution through rollout, measurement, and iteration\n\n - Raise the bar on AI-native ways of working: better tooling, better workflows, and thoughtfully integrated AI features for users and internal teams\n\n - Evolve the platform that underpins our product: the AI foundations, event-driven workflows, observability, pragmatic infrastructure, etc.\n\n - Create internal tools and automation that reduce operational load and help the team move faster with fewer mistakes\n\n - Collaborate with ops, growth, and clinical partners to understand real-world constraints and translate them into great product\n\n - Level up the people around you and help build a strong, thoughtful engineering culture\n\n\n\n\nWHO YOU ARE\n\n - 2+ years of software engineering experience, with a track record of solving hard problems with code\n\n - Prior startup experience or strong desire to work at an early stage company; comfortable in a high-autonomy, high-ownership environment\n\n - AI obsessed and constantly looking to leverage the newest AI tool or workflow\n\n - Based in New York and able to work from our SoHo office 3+ days per week\n\n - Mission-driven and energized by solving a generational crisis\n\nBonus:\n\n - Experience with platform infrastructure — event-driven systems, internal tooling, data pipelines, or cloud infrastructure (AWS, CI/CD, Terraform)\n\n - Experience with design systems, accessibility, or frontend performance optimization\n\n\n\n\nWHY MARBLE\n\n - Greenfield opportunity to take ownership of & build an AI product from the ground up\n\n - Direct impact on a critical & meaningful problem, where you see that impact first-hand on a daily basis\n\n - Small & experienced team that moves fast, has fun and has a culture of growth & feedback\n\n - Strong equity in an early stage company that's on track to become a unicorn\n\n\n\n\nCOMPENSATION\n\nMarble offers competitive compensation for an early engineering team member. Compensation includes a base salary, strong equity, and full benefits.\n\nBase salary range:\n\n$150K – $200K\n\n- - -\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nMarble Health is an equal opportunity employer committed to building an inclusive workplace. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, national origin, protected veteran status, disability, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law.\n\n\nREASONABLE ACCOMMODATIONS\n\nMarble Health is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with the Americans with Disabilities Act (ADA), Title VII of the Civil Rights Act, and other applicable federal, state, and local laws. Reasonable accommodations may be provided during the application, interview, and onboarding process, unless doing so would cause undue hardship. If you need to request an accommodation, or need assistance completing the application process, please contact Anthony Fowler by email at anthony@marblehealth.com.\n\n\nFAIR CHANCE HIRING\n\nQualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local fair chance and ban-the-box laws, including the New York City Fair Chance Act. Marble Health will conduct individualized assessments of criminal history only after a conditional offer of employment has been extended, and only to the extent permitted or required by applicable law.","compensation":{"compensationTierSummary":"$150K – $200K • Offers Equity","scrapeableCompensationSalarySummary":"$150K - $200K","compensationTiers":[{"id":"a837267e-73cf-4cf5-a849-96c16bed7094","tierSummary":"$150K – $200K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"32959766-0694-422c-a2fd-5d51f9918819","summary":"$150K – $200K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":200000},{"id":"1faba5e7-5f88-486b-85fe-07d44fb6afee","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":200000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"01c94b5a-2b1e-4d8b-bc53-239e5b56f353","title":"Account Executive, Schools","department":"Go-To-Market","team":"Sales","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Remote, Arizona","address":{"postalAddress":{"addressRegion":"Arizona","addressCountry":"United States"}}}],"publishedAt":"2026-05-30T15:29:28.237+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/marblehealth/01c94b5a-2b1e-4d8b-bc53-239e5b56f353","applyUrl":"https://jobs.ashbyhq.com/marblehealth/01c94b5a-2b1e-4d8b-bc53-239e5b56f353/application","descriptionHtml":"This is an evergreen role. We hire for this position on a rolling basis to keep pace with the students and families we serve, so the posting stays open and applications are reviewed as they come in.
Marble is building the new operating system for youth mental health by connecting schools, therapists, and health plans on a single platform to unlock access to care today and raise the standard of care for tomorrow.
Last year, 1 in 10 teens attempted suicide. At the heart of this crisis is a severe lack of access to quality, affordable care. When kids can't get help, problems compound and preventable tragedies follow. Marble partners directly with school counselors to get students into care quickly by connecting them to licensed therapists through the insurance coverage they already have, with no waitlists.
We're an early-stage, fast-moving team. The people who join now will shape how we build and what we build.
New York is Marble's home market, and there are still thousands of students here who don't yet have access to the care they need. We're looking for an Account Executive to deepen our presence across the city and state by building relationships with school counselors and administrators who haven't yet partnered with Marble and expanding our footprint in schools where we're already known.
You'll help counselors understand how Marble works: students get connected to licensed therapists quickly, at no cost to the school or the student, through the insurance coverage they already have. You'll own the full outreach-to-partnership cycle — prospecting the right schools, building trust with counselors, and handing off to our success team once a school is onboard. Every partnership you establish means more students in New York getting care sooner.
This role is hybrid, with three days per week in our SoHo, New York City office.
Own the full sales cycle from prospecting and outreach through demo and close
Build and manage a pipeline of school and district opportunities across your territory
Develop trusted relationships with school counselors, principals, and district administrators — understanding their needs and positioning Marble as the right solution
Create and run compelling, tailored pitches that connect Marble’s platform to each school’s specific challenges
Collaborate with the Growth and Success teams to ensure smooth handoffs and strong retention from the accounts you close
Bring insights from the field back to product, marketing, and leadership to sharpen Marble's positioning and go-to-market strategy
Represent Marble at school district meetings, conferences, and events across your territory
2–4 years of B2B sales experience, ideally in ed-tech, health tech, or another mission-driven SaaS environment
Proven track record of meeting or exceeding quota in a role that required you to build pipeline and/or manage an end-to-end sales cycle
Comfortable selling to multiple stakeholders — you know how to navigate an organization, identify the right decision-makers, and build consensus
Experience with K-12 school districts or education-adjacent markets is a strong plus
Exceptional communicator — you build trust quickly, listen well, and present with confidence
Organized and disciplined in how you manage your pipeline; experienced with CRM tools (Salesforce or similar)
Thrives in an early-stage environment where the playbook is still being written and you have real ownership over outcomes
Mission-driven and energized by improving access to mental health care for kids
Direct impact on kids' mental health access — this work is meaningful
Greenfield opportunity to build something from the ground up, with leadership support and a clear growth path
Small, experienced team that moves fast and takes the work seriously
Competitive compensation, benefits, and equity
Marble offers competitive compensation for a high-performing sales professional. Compensation includes a base salary, commission, equity, and full benefits.
- - -
Marble Health is an equal opportunity employer committed to building an inclusive workplace. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, national origin, protected veteran status, disability, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
Marble Health is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with the Americans with Disabilities Act (ADA), Title VII of the Civil Rights Act, and other applicable federal, state, and local laws. Reasonable accommodations may be provided during the application, interview, and onboarding process, unless doing so would cause undue hardship. If you need to request an accommodation, or need assistance completing the application process, please contact Anthony Fowler by email at anthony@marblehealth.com.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local fair chance and ban-the-box laws, including the New York City Fair Chance Act. Marble Health will conduct individualized assessments of criminal history only after a conditional offer of employment has been extended, and only to the extent permitted or required by applicable law.
","descriptionPlain":"This is an evergreen role. We hire for this position on a rolling basis to keep pace with the students and families we serve, so the posting stays open and applications are reviewed as they come in.\n\n\n\n\nABOUT MARBLE\n\nMarble is building the new operating system for youth mental health by connecting schools, therapists, and health plans on a single platform to unlock access to care today and raise the standard of care for tomorrow.\n\nLast year, 1 in 10 teens attempted suicide. At the heart of this crisis is a severe lack of access to quality, affordable care. When kids can't get help, problems compound and preventable tragedies follow. Marble partners directly with school counselors to get students into care quickly by connecting them to licensed therapists through the insurance coverage they already have, with no waitlists.\n\nWe're an early-stage, fast-moving team. The people who join now will shape how we build and what we build.\n\n\n\n\nABOUT THE ROLE\n\nNew York is Marble's home market, and there are still thousands of students here who don't yet have access to the care they need. We're looking for an Account Executive to deepen our presence across the city and state by building relationships with school counselors and administrators who haven't yet partnered with Marble and expanding our footprint in schools where we're already known.\n\nYou'll help counselors understand how Marble works: students get connected to licensed therapists quickly, at no cost to the school or the student, through the insurance coverage they already have. You'll own the full outreach-to-partnership cycle — prospecting the right schools, building trust with counselors, and handing off to our success team once a school is onboard. Every partnership you establish means more students in New York getting care sooner.\n\nThis role is hybrid, with three days per week in our SoHo, New York City office.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own the full sales cycle from prospecting and outreach through demo and close\n\n - Build and manage a pipeline of school and district opportunities across your territory\n\n - Develop trusted relationships with school counselors, principals, and district administrators — understanding their needs and positioning Marble as the right solution\n\n - Create and run compelling, tailored pitches that connect Marble’s platform to each school’s specific challenges\n\n - Collaborate with the Growth and Success teams to ensure smooth handoffs and strong retention from the accounts you close\n\n - Bring insights from the field back to product, marketing, and leadership to sharpen Marble's positioning and go-to-market strategy\n\n - Represent Marble at school district meetings, conferences, and events across your territory\n\n\n\n\nWHO YOU ARE\n\n - 2–4 years of B2B sales experience, ideally in ed-tech, health tech, or another mission-driven SaaS environment\n\n - Proven track record of meeting or exceeding quota in a role that required you to build pipeline and/or manage an end-to-end sales cycle\n\n - Comfortable selling to multiple stakeholders — you know how to navigate an organization, identify the right decision-makers, and build consensus\n\n - Experience with K-12 school districts or education-adjacent markets is a strong plus\n\n - Exceptional communicator — you build trust quickly, listen well, and present with confidence\n\n - Organized and disciplined in how you manage your pipeline; experienced with CRM tools (Salesforce or similar)\n\n - Thrives in an early-stage environment where the playbook is still being written and you have real ownership over outcomes\n\n - Mission-driven and energized by improving access to mental health care for kids\n\n\n\n\nWHY MARBLE\n\n - Direct impact on kids' mental health access — this work is meaningful\n\n - Greenfield opportunity to build something from the ground up, with leadership support and a clear growth path\n\n - Small, experienced team that moves fast and takes the work seriously\n\n - Competitive compensation, benefits, and equity\n\n\n\n\nCOMPENSATION\n\nMarble offers competitive compensation for a high-performing sales professional. Compensation includes a base salary, commission, equity, and full benefits.\n\n- - -\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nMarble Health is an equal opportunity employer committed to building an inclusive workplace. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, national origin, protected veteran status, disability, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law.\n\n\nREASONABLE ACCOMMODATIONS\n\nMarble Health is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with the Americans with Disabilities Act (ADA), Title VII of the Civil Rights Act, and other applicable federal, state, and local laws. Reasonable accommodations may be provided during the application, interview, and onboarding process, unless doing so would cause undue hardship. If you need to request an accommodation, or need assistance completing the application process, please contact Anthony Fowler by email at anthony@marblehealth.com.\n\n\nFAIR CHANCE HIRING\n\nQualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local fair chance and ban-the-box laws, including the New York City Fair Chance Act. Marble Health will conduct individualized assessments of criminal history only after a conditional offer of employment has been extended, and only to the extent permitted or required by applicable law.","compensation":{"compensationTierSummary":"$130K – $150K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$130K - $150K","compensationTiers":[{"id":"54ef6205-1e27-43d6-b6ad-80a90de9b83f","tierSummary":"Estimated On Target Earnings (OTE) $130K – $150K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"d9fde93e-cbcc-424f-85a2-df789ba645ec","summary":"Estimated On Target Earnings (OTE) $130K – $150K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":130000,"maxValue":150000},{"id":"7815bbca-9a73-487a-98e0-b6de5cc745dc","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"776d2437-60bf-40ec-a5ff-a576862c59f3","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":130000,"maxValue":150000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"9ab61031-c3e1-438e-bfa2-1b3aac74204a","title":"Business Development Representative (BDR)","department":"Go-To-Market","team":"Sales","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-30T15:32:02.647+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/marblehealth/9ab61031-c3e1-438e-bfa2-1b3aac74204a","applyUrl":"https://jobs.ashbyhq.com/marblehealth/9ab61031-c3e1-438e-bfa2-1b3aac74204a/application","descriptionHtml":"This is an evergreen role. We hire for this position on a rolling basis to keep pace with the students and families we serve, so the posting stays open and applications are reviewed as they come in.
Marble is building the new operating system for youth mental health by connecting schools, therapists, and health plans on a single platform to unlock access to care today and raise the standard of care for tomorrow.
Last year, 1 in 10 teens attempted suicide. At the heart of this crisis is a severe lack of access to quality, affordable care. When kids can't get help, problems compound and preventable tragedies follow. Marble partners directly with school counselors to get students into care quickly by connecting them to licensed therapists through the insurance coverage they already have, with no waitlists.
We're an early-stage, fast-moving team. The people who join now will shape how we build and what we build.
Growing Marble's school partnerships starts with building a strong top-of-funnel and that's where you come in. As a BDR, you'll be the first point of contact for school counselors, student support teams, and district leaders across the country, introducing them to a model that gets students into care quickly and at no cost to the school or family.
This is a high-activity, high-ownership role. Cold calling is the primary way you'll reach school counselors and administrators. It's a big part of the day-to-day, and we want candidates who are genuinely energized by it. You'll also run outbound via email and other channels, continuously test and improve your messaging, and hand off qualified opportunities to our Account Executives. You'll work closely with both the AE and marketing teams to sharpen how Marble shows up in the market. It's a strong foundation for someone who wants to grow into an Account Executive or Account Manager role and is ready to put in the work to get there.
This role is hybrid, with three days per week in our SoHo, New York City office.
Own top-of-funnel pipeline generation for school partnerships, reaching counselors, student support teams, and district leaders across your territory
Run high-volume outbound with cold calling as your primary channel — reaching school counselors and administrators by phone, with email and other channels supporting your outreach
Qualify inbound and outbound leads and schedule meetings for Account Executives
Build and maintain a clean, accurate CRM with notes, stages, activity tracking, and forecasting inputs
Partner closely with AEs and marketing to refine targeting, talk tracks, and objection handling
Bring patterns and insights from your outreach back to the team to improve how we approach the market
Some experience in a BDR, SDR, or high-volume outbound role (cold calling, cold emailing); even 3–6 months is a great starting point
Excited about a career path in sales, with a goal of growing into an Account Executive or Account Manager role
Highly organized — you run a tight day, follow up relentlessly, and keep a clean pipeline
Exceptional communicator who builds rapport quickly and knows how to open a conversation
Comfortable doing focused, high-volume work and getting better at it every day
Mission-driven and energized by improving access to mental health care for kids
Direct impact on kids' mental health access — this work is meaningful
Greenfield opportunity to build something from the ground up, with leadership support and a clear growth path
Small, experienced team that moves fast and takes the work seriously
Competitive compensation, benefits, and equity
Marble offers competitive compensation for a high-performing BDR. Compensation includes a base salary, commission, equity, and full benefits.
On-target earnings:
$75,000 – $105,000 (base + commission)
Base salary range:
$65,000 – $85,000
- - -
Marble Health is an equal opportunity employer committed to building an inclusive workplace. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, national origin, protected veteran status, disability, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
Marble Health is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with the Americans with Disabilities Act (ADA), Title VII of the Civil Rights Act, and other applicable federal, state, and local laws. Reasonable accommodations may be provided during the application, interview, and onboarding process, unless doing so would cause undue hardship. If you need to request an accommodation, or need assistance completing the application process, please contact Anthony Fowler by email at anthony@marblehealth.com.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local fair chance and ban-the-box laws, including the New York City Fair Chance Act. Marble Health will conduct individualized assessments of criminal history only after a conditional offer of employment has been extended, and only to the extent permitted or required by applicable law.
","descriptionPlain":"This is an evergreen role. We hire for this position on a rolling basis to keep pace with the students and families we serve, so the posting stays open and applications are reviewed as they come in.\n\n\n\n\nABOUT MARBLE\n\nMarble is building the new operating system for youth mental health by connecting schools, therapists, and health plans on a single platform to unlock access to care today and raise the standard of care for tomorrow.\n\nLast year, 1 in 10 teens attempted suicide. At the heart of this crisis is a severe lack of access to quality, affordable care. When kids can't get help, problems compound and preventable tragedies follow. Marble partners directly with school counselors to get students into care quickly by connecting them to licensed therapists through the insurance coverage they already have, with no waitlists.\n\nWe're an early-stage, fast-moving team. The people who join now will shape how we build and what we build.\n\n\n\n\nABOUT THE ROLE\n\nGrowing Marble's school partnerships starts with building a strong top-of-funnel and that's where you come in. As a BDR, you'll be the first point of contact for school counselors, student support teams, and district leaders across the country, introducing them to a model that gets students into care quickly and at no cost to the school or family.\n\nThis is a high-activity, high-ownership role. Cold calling is the primary way you'll reach school counselors and administrators. It's a big part of the day-to-day, and we want candidates who are genuinely energized by it. You'll also run outbound via email and other channels, continuously test and improve your messaging, and hand off qualified opportunities to our Account Executives. You'll work closely with both the AE and marketing teams to sharpen how Marble shows up in the market. It's a strong foundation for someone who wants to grow into an Account Executive or Account Manager role and is ready to put in the work to get there.\n\nThis role is hybrid, with three days per week in our SoHo, New York City office.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own top-of-funnel pipeline generation for school partnerships, reaching counselors, student support teams, and district leaders across your territory\n\n - Run high-volume outbound with cold calling as your primary channel — reaching school counselors and administrators by phone, with email and other channels supporting your outreach\n\n - Qualify inbound and outbound leads and schedule meetings for Account Executives\n\n - Build and maintain a clean, accurate CRM with notes, stages, activity tracking, and forecasting inputs\n\n - Partner closely with AEs and marketing to refine targeting, talk tracks, and objection handling\n\n - Bring patterns and insights from your outreach back to the team to improve how we approach the market\n\n\n\n\nWHO YOU ARE\n\n - Some experience in a BDR, SDR, or high-volume outbound role (cold calling, cold emailing); even 3–6 months is a great starting point\n\n - Excited about a career path in sales, with a goal of growing into an Account Executive or Account Manager role\n\n - Highly organized — you run a tight day, follow up relentlessly, and keep a clean pipeline\n\n - Exceptional communicator who builds rapport quickly and knows how to open a conversation\n\n - Comfortable doing focused, high-volume work and getting better at it every day\n\n - Mission-driven and energized by improving access to mental health care for kids\n\n\n\n\nWHY MARBLE\n\n - Direct impact on kids' mental health access — this work is meaningful\n\n - Greenfield opportunity to build something from the ground up, with leadership support and a clear growth path\n\n - Small, experienced team that moves fast and takes the work seriously\n\n - Competitive compensation, benefits, and equity\n\n\n\n\nCOMPENSATION\n\nMarble offers competitive compensation for a high-performing BDR. Compensation includes a base salary, commission, equity, and full benefits.\n\nOn-target earnings:\n\n$75,000 – $105,000 (base + commission)\n\nBase salary range:\n\n$65,000 – $85,000\n\n- - -\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nMarble Health is an equal opportunity employer committed to building an inclusive workplace. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, national origin, protected veteran status, disability, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law.\n\n\nREASONABLE ACCOMMODATIONS\n\nMarble Health is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with the Americans with Disabilities Act (ADA), Title VII of the Civil Rights Act, and other applicable federal, state, and local laws. Reasonable accommodations may be provided during the application, interview, and onboarding process, unless doing so would cause undue hardship. If you need to request an accommodation, or need assistance completing the application process, please contact Anthony Fowler by email at anthony@marblehealth.com.\n\n\nFAIR CHANCE HIRING\n\nQualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local fair chance and ban-the-box laws, including the New York City Fair Chance Act. Marble Health will conduct individualized assessments of criminal history only after a conditional offer of employment has been extended, and only to the extent permitted or required by applicable law.","compensation":{"compensationTierSummary":"$75K – $105K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$75K - $105K","compensationTiers":[{"id":"099d15ce-0241-45af-8160-0e0f88a827c8","tierSummary":"Estimated On Target Earnings (OTE) $75K – $105K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"f9d70cae-a8bb-4c41-ab5d-cf3e0f3dc96b","summary":"Estimated On Target Earnings (OTE) $75K – $105K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":75000,"maxValue":105000},{"id":"44c463ee-7aae-4921-9135-d51b3ad2a842","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"7b9745d9-1fee-4a58-84bb-bffb6265d69f","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":75000,"maxValue":105000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"f3e296c4-bc42-434b-8006-6ba17f87c9f7","title":"Customer Success Manager","department":"Go-To-Market","team":"Success","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-30T15:37:09.681+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/marblehealth/f3e296c4-bc42-434b-8006-6ba17f87c9f7","applyUrl":"https://jobs.ashbyhq.com/marblehealth/f3e296c4-bc42-434b-8006-6ba17f87c9f7/application","descriptionHtml":"Marble is building the new operating system for youth mental health by connecting schools, therapists, and health plans on a single platform to unlock access to care today and raise the standard of care for tomorrow.
Last year, 1 in 10 teens attempted suicide. At the heart of this crisis is a severe lack of access to quality, affordable care. When kids can't get help, problems compound and preventable tragedies follow. Marble partners directly with school counselors to get students into care quickly by connecting them to licensed therapists through the insurance coverage they already have, with no waitlists.
We're an early-stage, fast-moving team. The people who join now will shape how we build and what we build.
As we expand into new states and deepen existing partnerships, our success depends on strong, trusted relationships with school counselors. As a Customer Success Manager at Marble, you'll own a portfolio of school partnerships end-to-end — serving as both a trusted advisor and a growth driver for the counselors you work with.
You'll bring a consultative, sales-minded approach to every partnership: helping counselors identify more students who could benefit from Marble's services and holding yourself accountable to referral and engagement metrics. You'll also be the day-to-day operational backbone for your schools — responding quickly to questions and concerns, navigating complex situations with empathy, and proactively finding opportunities to deepen each partnership. You'll own outcomes, not just activities, and you'll help us shape how the we partner with schools at scale by collaborating with other functions, improving internal processes, and automating workflows.
No two days look the same. In one moment you might be designing a virtual workshop to raise mental health awareness at a school; in the next, you're on the phone supporting a counselor navigating a sensitive family situation. You'll operate at the intersection of schools, clinicians, families, and internal teams — and your judgment, empathy, and drive will make a direct difference in Marble's growth and in the lives of the students you help reach care.
This role is hybrid, with three days per week in our SoHo, New York City office.
Own a portfolio of school partnerships end-to-end — serve as the primary point of contact for school counselors, ensuring consistent, high-quality support and delivery
Build deep relationships with counselors, respond quickly to their questions and concerns, and proactively identify opportunities to better support the students they serve
Drive growth within your portfolio by helping counselors identify more students who could benefit from care — growing referral volume and consistently hitting and exceeding your targets
Use AI tools to automate repetitive workflows — drafting follow-ups, summarizing meeting notes, building outreach sequences — so you can spend more time on the relationships that move the needle
Collaborate cross-functionally to resolve issues, improve the partner experience, and share frontline insights that shape how Marble serves schools
2-3+ years of professional experience in a customer-facing role, operating in a fast-paced, complex environment
Proven sales, customer success, or business development track record, ideally in a B2B2C or B2C setting where you consistently exceeded targets and made the ask with confidence
Customer intuition and empathy - you quickly build trust with busy partners, understand their context, and navigate tough conversations with clarity and grace
AI-native - you actively use AI tools to automate workflows, draft communications, and surface insights, and you're always looking for new ways to work smarter
Metrics-driven - you track progress and hold yourself accountable to outcomes
Experienced with CRMs or account management tools to track relationships, activity, and follow-ups
Scrappy and resourceful - you do whatever it takes to keep schools engaged, from running impromptu workshops to persistently following up when things stall
Based in New York or willing to relocate - we work from our SoHo office three days per week
Mission-driven and energized by improving access to mental health care for kids
Bonus:
Experience at an early-stage startup, ideally in a founding role (e.g., Sales, Success, Growth, CX)
Experience in EdTech or working with K–12 educators and school-based stakeholders
Background in or strong interest in mental health, psychology, or adjacent human-centered services
Direct impact on kids' mental health access — this work is meaningful
Greenfield opportunity to build something from the ground up, with leadership support and a clear growth path
Small, experienced team that moves fast and takes the work seriously
Competitive compensation, benefits, and equity
Marble offers competitive compensation for this role. Compensation includes a base salary, bonus, equity, and full benefits.
- - -
Marble Health is an equal opportunity employer committed to building an inclusive workplace. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, national origin, protected veteran status, disability, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
Marble Health is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with the Americans with Disabilities Act (ADA), Title VII of the Civil Rights Act, and other applicable federal, state, and local laws. Reasonable accommodations may be provided during the application, interview, and onboarding process, unless doing so would cause undue hardship. If you need to request an accommodation, or need assistance completing the application process, please contact Anthony Fowler by email at anthony@marblehealth.com.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local fair chance and ban-the-box laws, including the New York City Fair Chance Act. Marble Health will conduct individualized assessments of criminal history only after a conditional offer of employment has been extended, and only to the extent permitted or required by applicable law.
","descriptionPlain":"ABOUT MARBLE\n\nMarble is building the new operating system for youth mental health by connecting schools, therapists, and health plans on a single platform to unlock access to care today and raise the standard of care for tomorrow.\n\nLast year, 1 in 10 teens attempted suicide. At the heart of this crisis is a severe lack of access to quality, affordable care. When kids can't get help, problems compound and preventable tragedies follow. Marble partners directly with school counselors to get students into care quickly by connecting them to licensed therapists through the insurance coverage they already have, with no waitlists.\n\nWe're an early-stage, fast-moving team. The people who join now will shape how we build and what we build.\n\n\n\n\nABOUT THE ROLE\n\nAs we expand into new states and deepen existing partnerships, our success depends on strong, trusted relationships with school counselors. As a Customer Success Manager at Marble, you'll own a portfolio of school partnerships end-to-end — serving as both a trusted advisor and a growth driver for the counselors you work with.\n\nYou'll bring a consultative, sales-minded approach to every partnership: helping counselors identify more students who could benefit from Marble's services and holding yourself accountable to referral and engagement metrics. You'll also be the day-to-day operational backbone for your schools — responding quickly to questions and concerns, navigating complex situations with empathy, and proactively finding opportunities to deepen each partnership. You'll own outcomes, not just activities, and you'll help us shape how the we partner with schools at scale by collaborating with other functions, improving internal processes, and automating workflows.\n\nNo two days look the same. In one moment you might be designing a virtual workshop to raise mental health awareness at a school; in the next, you're on the phone supporting a counselor navigating a sensitive family situation. You'll operate at the intersection of schools, clinicians, families, and internal teams — and your judgment, empathy, and drive will make a direct difference in Marble's growth and in the lives of the students you help reach care.\n\nThis role is hybrid, with three days per week in our SoHo, New York City office.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own a portfolio of school partnerships end-to-end — serve as the primary point of contact for school counselors, ensuring consistent, high-quality support and delivery\n\n - Build deep relationships with counselors, respond quickly to their questions and concerns, and proactively identify opportunities to better support the students they serve\n\n - Drive growth within your portfolio by helping counselors identify more students who could benefit from care — growing referral volume and consistently hitting and exceeding your targets\n\n - Use AI tools to automate repetitive workflows — drafting follow-ups, summarizing meeting notes, building outreach sequences — so you can spend more time on the relationships that move the needle\n\n - Collaborate cross-functionally to resolve issues, improve the partner experience, and share frontline insights that shape how Marble serves schools\n\n\n\n\nWHO YOU ARE\n\n - 2-3+ years of professional experience in a customer-facing role, operating in a fast-paced, complex environment\n\n - Proven sales, customer success, or business development track record, ideally in a B2B2C or B2C setting where you consistently exceeded targets and made the ask with confidence\n\n - Customer intuition and empathy - you quickly build trust with busy partners, understand their context, and navigate tough conversations with clarity and grace\n\n - AI-native - you actively use AI tools to automate workflows, draft communications, and surface insights, and you're always looking for new ways to work smarter\n\n - Metrics-driven - you track progress and hold yourself accountable to outcomes\n\n - Experienced with CRMs or account management tools to track relationships, activity, and follow-ups\n\n - Scrappy and resourceful - you do whatever it takes to keep schools engaged, from running impromptu workshops to persistently following up when things stall\n\n - Based in New York or willing to relocate - we work from our SoHo office three days per week\n\n - Mission-driven and energized by improving access to mental health care for kids\n\nBonus:\n\n - Experience at an early-stage startup, ideally in a founding role (e.g., Sales, Success, Growth, CX)\n\n - Experience in EdTech or working with K–12 educators and school-based stakeholders\n\n - Background in or strong interest in mental health, psychology, or adjacent human-centered services\n\n\n\n\nWHY MARBLE\n\n - Direct impact on kids' mental health access — this work is meaningful\n\n - Greenfield opportunity to build something from the ground up, with leadership support and a clear growth path\n\n - Small, experienced team that moves fast and takes the work seriously\n\n - Competitive compensation, benefits, and equity\n\n\n\n\nCOMPENSATION\n\nMarble offers competitive compensation for this role. Compensation includes a base salary, bonus, equity, and full benefits.\n\n- - -\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nMarble Health is an equal opportunity employer committed to building an inclusive workplace. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, national origin, protected veteran status, disability, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law.\n\n\nREASONABLE ACCOMMODATIONS\n\nMarble Health is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with the Americans with Disabilities Act (ADA), Title VII of the Civil Rights Act, and other applicable federal, state, and local laws. Reasonable accommodations may be provided during the application, interview, and onboarding process, unless doing so would cause undue hardship. If you need to request an accommodation, or need assistance completing the application process, please contact Anthony Fowler by email at anthony@marblehealth.com.\n\n\nFAIR CHANCE HIRING\n\nQualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local fair chance and ban-the-box laws, including the New York City Fair Chance Act. Marble Health will conduct individualized assessments of criminal history only after a conditional offer of employment has been extended, and only to the extent permitted or required by applicable law.","compensation":{"compensationTierSummary":"$100K – $130K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$100K - $130K","compensationTiers":[{"id":"5471ca8e-75cd-4d64-a666-5c9512fc5d70","tierSummary":"Estimated On Target Earnings (OTE) $100K – $130K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"d7925605-39f8-4637-81f5-fad4c60a1af8","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"890e268f-2500-4b6a-8374-a9fa284ee739","summary":"Estimated On Target Earnings (OTE) $100K – $130K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":100000,"maxValue":130000},{"id":"548cddfe-5ded-442a-9e55-5653c9a2a175","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":100000,"maxValue":130000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"552f587f-9306-4f45-b795-9a8391deb008","title":"Customer Success Lead","department":"Go-To-Market","team":"Success","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-04T04:19:57.149+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/marblehealth/552f587f-9306-4f45-b795-9a8391deb008","applyUrl":"https://jobs.ashbyhq.com/marblehealth/552f587f-9306-4f45-b795-9a8391deb008/application","descriptionHtml":"Marble is building the new operating system for youth mental health by connecting schools, therapists, and health plans on a single platform to unlock access to care today and raise the standard of care for tomorrow.
Last year, 1 in 10 teens attempted suicide. At the heart of this crisis is a severe lack of access to quality, affordable care. When kids can't get help, problems compound and preventable tragedies follow. Marble partners directly with school counselors to get students into care quickly by connecting them to licensed therapists through the insurance coverage they already have, with no waitlists.
We're an early-stage, fast-moving team. The people who join now will shape how we build and what we build.
As we expand into new states and deepen existing partnerships, our success depends on strong, trusted relationships with school counselors. As a Customer Success Lead at Marble, you'll own a portfolio of school partnerships end-to-end — and help turn your learnings into a strong foundation on which to scale the function.
You'll bring a consultative, sales-minded approach to every partnership: by building trust with counselors, you help us reach more students and grow Marble’s impact on students’s lives. You help define key growth and engagement metrics that help us understand whether our school portfolio is healthy, and hold yourself to a high standard meeting or exceeding these targets. You'll not only be the day-to-day operational backbone for your schools, but a strategic thought partner to them when tackling the youth mental health crises and supporting their students.
No two days look the same. In one moment you might be on the phone supporting a counselor navigating a sensitive family situation, in the other you are defining a new playbook on how to create a more delightful counselor onboarding experience. You are the voice of the customer at Marble, and collaborate closely with other internal teams to help us work better every day - from defining new product features to helping our Clinical Operations run more smoothly. Your judgment, empathy, and strategic thought leadership will make a direct difference in Marble's growth and in the lives of the students you help reach care.
This role is hybrid, with three days per week in our SoHo, New York City office.
Own a portfolio of strategic school and district partnerships end-to-end — serve as the primary point of contact for school counselors, ensuring consistent, high-quality support and delivery
Build deep relationships with school stakeholders, and proactively identify opportunities to better support the students they serve
Drive growth within your portfolio by helping counselors identify more students who could benefit from care - and help define how we operate as a team to grow referral volume
Define new playbooks, metrics, and dashboards to ensure we keep our schools healthy and prioritize our time efficiently
Leverage AI to automate repetitive workflows so the team can spend more time on the relationships that move the needle
Collaborate with Ops, Product, Growth, and Clinical teams to resolve issues, improve the partner experience, and share frontline insights that shape how Marble serves schools
4-5+ years of professional experience in a customer-facing role, operating in a fast-paced, complex environment
Proven sales, customer success, or business development track record, ideally in a B2B2C or B2C setting where you consistently exceeded growth / sales / upselling targets
High EQ - you quickly build trust with busy partners, understand their context, and navigate tough conversations with clarity and grace
AI-native - you actively use AI tools to automate workflows, draft communications, and surface insights, and you're always looking for new ways to multiply your output
Proven 0 to 1 builder - you don't just operate without a playbook, you help write the playbook and turn it into processes the team can run
Metrics-driven - You make sense of messy data and turn it into insights that drive decisions
Scrappy and resourceful - you do whatever it takes to keep schools engaged, from running impromptu workshops to persistently following up when things stall
A natural coach - you raise the bar for the people around you, and you're excited by the prospect of growing into a team leadership role as we scale
Based in New York or willing to relocate — we work from our SoHo office three days per week
Mission-driven and energized by improving access to mental health care for kids
Bonus:
Experience at an early-stage startup, ideally in a founding role (e.g., Sales, Success, CX)
Experience in EdTech or working with K–12 educators and school-based stakeholders
Background in or strong interest in mental health, psychology, or adjacent human-centered services
Direct impact on kids' mental health access — this work is meaningful
Greenfield opportunity to build something from the ground up, with leadership support and a clear growth path
Small, experienced team that moves fast and takes the work seriously
Competitive compensation, benefits, and equity
Marble offers competitive compensation for this role. Compensation includes a base salary, bonus, equity, and full benefits.
- - -
Marble Health is an equal opportunity employer committed to building an inclusive workplace. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, national origin, protected veteran status, disability, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
Marble Health is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with the Americans with Disabilities Act (ADA), Title VII of the Civil Rights Act, and other applicable federal, state, and local laws. Reasonable accommodations may be provided during the application, interview, and onboarding process, unless doing so would cause undue hardship. If you need to request an accommodation, or need assistance completing the application process, please contact Anthony Fowler by email at anthony@marblehealth.com.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local fair chance and ban-the-box laws, including the New York City Fair Chance Act. Marble Health will conduct individualized assessments of criminal history only after a conditional offer of employment has been extended, and only to the extent permitted or required by applicable law.
","descriptionPlain":"ABOUT MARBLE\n\nMarble is building the new operating system for youth mental health by connecting schools, therapists, and health plans on a single platform to unlock access to care today and raise the standard of care for tomorrow.\n\nLast year, 1 in 10 teens attempted suicide. At the heart of this crisis is a severe lack of access to quality, affordable care. When kids can't get help, problems compound and preventable tragedies follow. Marble partners directly with school counselors to get students into care quickly by connecting them to licensed therapists through the insurance coverage they already have, with no waitlists.\n\nWe're an early-stage, fast-moving team. The people who join now will shape how we build and what we build.\n\n\n\n\nABOUT THE ROLE\n\nAs we expand into new states and deepen existing partnerships, our success depends on strong, trusted relationships with school counselors. As a Customer Success Lead at Marble, you'll own a portfolio of school partnerships end-to-end — and help turn your learnings into a strong foundation on which to scale the function.\n\nYou'll bring a consultative, sales-minded approach to every partnership: by building trust with counselors, you help us reach more students and grow Marble’s impact on students’s lives. You help define key growth and engagement metrics that help us understand whether our school portfolio is healthy, and hold yourself to a high standard meeting or exceeding these targets. You'll not only be the day-to-day operational backbone for your schools, but a strategic thought partner to them when tackling the youth mental health crises and supporting their students.\n\nNo two days look the same. In one moment you might be on the phone supporting a counselor navigating a sensitive family situation, in the other you are defining a new playbook on how to create a more delightful counselor onboarding experience. You are the voice of the customer at Marble, and collaborate closely with other internal teams to help us work better every day - from defining new product features to helping our Clinical Operations run more smoothly. Your judgment, empathy, and strategic thought leadership will make a direct difference in Marble's growth and in the lives of the students you help reach care.\n\nThis role is hybrid, with three days per week in our SoHo, New York City office.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own a portfolio of strategic school and district partnerships end-to-end — serve as the primary point of contact for school counselors, ensuring consistent, high-quality support and delivery\n\n - Build deep relationships with school stakeholders, and proactively identify opportunities to better support the students they serve\n\n - Drive growth within your portfolio by helping counselors identify more students who could benefit from care - and help define how we operate as a team to grow referral volume\n\n - Define new playbooks, metrics, and dashboards to ensure we keep our schools healthy and prioritize our time efficiently\n\n - Leverage AI to automate repetitive workflows so the team can spend more time on the relationships that move the needle\n\n - Collaborate with Ops, Product, Growth, and Clinical teams to resolve issues, improve the partner experience, and share frontline insights that shape how Marble serves schools\n\n\n\n\nWHO YOU ARE\n\n - 4-5+ years of professional experience in a customer-facing role, operating in a fast-paced, complex environment\n\n - Proven sales, customer success, or business development track record, ideally in a B2B2C or B2C setting where you consistently exceeded growth / sales / upselling targets\n\n - High EQ - you quickly build trust with busy partners, understand their context, and navigate tough conversations with clarity and grace\n\n - AI-native - you actively use AI tools to automate workflows, draft communications, and surface insights, and you're always looking for new ways to multiply your output\n\n - Proven 0 to 1 builder - you don't just operate without a playbook, you help write the playbook and turn it into processes the team can run\n\n - Metrics-driven - You make sense of messy data and turn it into insights that drive decisions\n\n - Scrappy and resourceful - you do whatever it takes to keep schools engaged, from running impromptu workshops to persistently following up when things stall\n\n - A natural coach - you raise the bar for the people around you, and you're excited by the prospect of growing into a team leadership role as we scale\n\n - Based in New York or willing to relocate — we work from our SoHo office three days per week\n\n - Mission-driven and energized by improving access to mental health care for kids\n\nBonus:\n\n - Experience at an early-stage startup, ideally in a founding role (e.g., Sales, Success, CX)\n\n - Experience in EdTech or working with K–12 educators and school-based stakeholders\n\n - Background in or strong interest in mental health, psychology, or adjacent human-centered services\n\n\nWHY MARBLE\n\n - Direct impact on kids' mental health access — this work is meaningful\n\n - Greenfield opportunity to build something from the ground up, with leadership support and a clear growth path\n\n - Small, experienced team that moves fast and takes the work seriously\n\n - Competitive compensation, benefits, and equity\n\n\nCOMPENSATION\n\nMarble offers competitive compensation for this role. Compensation includes a base salary, bonus, equity, and full benefits.\n\n- - -\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nMarble Health is an equal opportunity employer committed to building an inclusive workplace. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, national origin, protected veteran status, disability, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law.\n\n\nREASONABLE ACCOMMODATIONS\n\nMarble Health is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with the Americans with Disabilities Act (ADA), Title VII of the Civil Rights Act, and other applicable federal, state, and local laws. Reasonable accommodations may be provided during the application, interview, and onboarding process, unless doing so would cause undue hardship. If you need to request an accommodation, or need assistance completing the application process, please contact Anthony Fowler by email at anthony@marblehealth.com.\n\n\nFAIR CHANCE HIRING\n\nQualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local fair chance and ban-the-box laws, including the New York City Fair Chance Act. Marble Health will conduct individualized assessments of criminal history only after a conditional offer of employment has been extended, and only to the extent permitted or required by applicable law.","compensation":{"compensationTierSummary":"$110K – $150K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$110K - $150K","compensationTiers":[{"id":"d82c542f-8879-4d9f-a953-efd90b1c3415","tierSummary":"$110K – $150K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"c9697520-2bb8-4189-9eaf-c127c34b9080","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"0371b600-3855-424d-8a1a-67e0437df565","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"4941f43a-f637-46cb-ae1f-79ef8b3b33c3","summary":"$110K – $150K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":110000,"maxValue":150000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":110000,"maxValue":150000}]}},{"id":"92bfda4c-05cc-4cfa-8a59-00629bb40a48","title":"Revenue Operations Lead","department":"Go-To-Market","team":"Sales","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-29T20:07:13.088+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/marblehealth/92bfda4c-05cc-4cfa-8a59-00629bb40a48","applyUrl":"https://jobs.ashbyhq.com/marblehealth/92bfda4c-05cc-4cfa-8a59-00629bb40a48/application","descriptionHtml":"Marble is building the new operating system for youth mental health by connecting schools, therapists, and health plans on a single platform to unlock access to care today and raise the standard of care for tomorrow.
Last year, 1 in 10 teens attempted suicide. At the heart of this crisis is a severe lack of access to quality, affordable care. When kids can't get help, problems compound and preventable tragedies follow. Marble partners directly with school counselors to get students into care quickly by connecting them to licensed therapists through the insurance coverage they already have, with no waitlists.
We're an early-stage, fast-moving team. The people who join now will shape how we build and what we build.
As RevOps Lead, you will play a pivotal role in the success of our go-to-market (GTM) functions and company growth overall.
This is a highly skilled leadership role designed for someone who's AI-pilled and thrives building complex GTM systems, partnering across multiple stakeholders, and driving critical outcomes for the business.
This role requires a strategic leader who takes initiative, balances strategy with execution, and owns solutions end-to-end. You'll be responsible for identifying business challenges, developing strategies and solutions, optimizing workflows and automations, and ensuring our go-to-market (GTM) teams operate with efficiency and clarity.
Your efforts will have a significant impact on the number of children and adolescents receiving mental health support in the regions within which we operate.
This role is hybrid, with three days per week in our SoHo, New York City office.
Act as a trusted advisor to Sales, Marketing, and Customer Success leadership, helping to define and execute revenue-driving initiatives and optimize sales team performance
Operate as the \"CEO\" of our GTM Innovation org
Design and deploy AI-first solutions that transform how we go to market
Analyze funnel performance data to identify bottlenecks, gaps, and opportunities for improvement (e.g., competitive win rates, conversion metrics, expansion performance)
Develop and maintain robust funnel reports and dashboards that track key performance indicators (KPIs) and translate insights into actionable strategies for revenue growth
Drive forecasting accuracy, pipeline health analysis, and GTM efficiency initiatives
Identify, design and optimize revenue workflows and processes, improving efficiency across GTM teams
Lead concurrent projects, ensuring clear communication and cross-functional collaboration
Translate business needs into scalable systems, automation, and tools (CRM, analytics platforms, GTM enablement tech, etc)
4+ years of experience in Revenue Operations, Sales Operations, or GTM Engineering in high-growth B2B environments
Deep experience with GTM AI tooling, GTM systems (e.g., Salesforce, Outreach, etc), analytics tools, and sales enablement platforms
Strong analytical skills, you use data to identify trends, measure success, and inform decision-making
A self-starter who maintains a passion and acumen for identifying and driving operational efficiencies and scalable growth across GTM teams
Excellent stakeholder management, you collaborate effectively across teams and levels
You have experience working at fast growing start-ups where you helped build GTM from early foundation or one of the early members of a founding sales or revops team
You thrive in dynamic, evolving environments and are energized by owning and building processes, adapting quickly, and creating momentum in ambiguity
Direct impact on kids' mental health access, this work is meaningful
Greenfield opportunity to build something from the ground up, with leadership support and a clear growth path
Small, experienced team that moves fast and takes the work seriously
Competitive compensation, benefits, and equity
Marble offers competitive compensation for a founding team member taking on a high-ownership, high-impact role. Compensation includes a base and incentive salary combination, meaningful equity, and full benefits.
- - -
Marble Health is an equal opportunity employer committed to building an inclusive workplace. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, national origin, protected veteran status, disability, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
Marble Health is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with the Americans with Disabilities Act (ADA), Title VII of the Civil Rights Act, and other applicable federal, state, and local laws. Reasonable accommodations may be provided during the application, interview, and onboarding process, unless doing so would cause undue hardship. If you need to request an accommodation, or need assistance completing the application process, please contact Anthony Fowler by email at anthony@marblehealth.com.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local fair chance and ban-the-box laws, including the New York City Fair Chance Act. Marble Health will conduct individualized assessments of criminal history only after a conditional offer of employment has been extended, and only to the extent permitted or required by applicable law.
","descriptionPlain":"ABOUT MARBLE\n\nMarble is building the new operating system for youth mental health by connecting schools, therapists, and health plans on a single platform to unlock access to care today and raise the standard of care for tomorrow.\n\nLast year, 1 in 10 teens attempted suicide. At the heart of this crisis is a severe lack of access to quality, affordable care. When kids can't get help, problems compound and preventable tragedies follow. Marble partners directly with school counselors to get students into care quickly by connecting them to licensed therapists through the insurance coverage they already have, with no waitlists.\n\nWe're an early-stage, fast-moving team. The people who join now will shape how we build and what we build.\n\n\n\n\nABOUT THE ROLE\n\nAs RevOps Lead, you will play a pivotal role in the success of our go-to-market (GTM) functions and company growth overall.\n\nThis is a highly skilled leadership role designed for someone who's AI-pilled and thrives building complex GTM systems, partnering across multiple stakeholders, and driving critical outcomes for the business.\n\nThis role requires a strategic leader who takes initiative, balances strategy with execution, and owns solutions end-to-end. You'll be responsible for identifying business challenges, developing strategies and solutions, optimizing workflows and automations, and ensuring our go-to-market (GTM) teams operate with efficiency and clarity.\n\nYour efforts will have a significant impact on the number of children and adolescents receiving mental health support in the regions within which we operate.\n\nThis role is hybrid, with three days per week in our SoHo, New York City office.\n\n\n\n\nWHAT YOU'LL DO\n\n - Act as a trusted advisor to Sales, Marketing, and Customer Success leadership, helping to define and execute revenue-driving initiatives and optimize sales team performance\n\n - Operate as the \"CEO\" of our GTM Innovation org\n\n - Design and deploy AI-first solutions that transform how we go to market\n\n - Analyze funnel performance data to identify bottlenecks, gaps, and opportunities for improvement (e.g., competitive win rates, conversion metrics, expansion performance)\n\n - Develop and maintain robust funnel reports and dashboards that track key performance indicators (KPIs) and translate insights into actionable strategies for revenue growth\n\n - Drive forecasting accuracy, pipeline health analysis, and GTM efficiency initiatives\n\n - Identify, design and optimize revenue workflows and processes, improving efficiency across GTM teams\n\n - Lead concurrent projects, ensuring clear communication and cross-functional collaboration\n\n - Translate business needs into scalable systems, automation, and tools (CRM, analytics platforms, GTM enablement tech, etc)\n\n\n\n\nWHO YOU ARE\n\n - 4+ years of experience in Revenue Operations, Sales Operations, or GTM Engineering in high-growth B2B environments\n\n - Deep experience with GTM AI tooling, GTM systems (e.g., Salesforce, Outreach, etc), analytics tools, and sales enablement platforms\n\n - Strong analytical skills, you use data to identify trends, measure success, and inform decision-making\n\n - A self-starter who maintains a passion and acumen for identifying and driving operational efficiencies and scalable growth across GTM teams\n\n - Excellent stakeholder management, you collaborate effectively across teams and levels\n\n - You have experience working at fast growing start-ups where you helped build GTM from early foundation or one of the early members of a founding sales or revops team\n\n - You thrive in dynamic, evolving environments and are energized by owning and building processes, adapting quickly, and creating momentum in ambiguity\n\n\n\n\nWHY MARBLE\n\n - Direct impact on kids' mental health access, this work is meaningful\n\n - Greenfield opportunity to build something from the ground up, with leadership support and a clear growth path\n\n - Small, experienced team that moves fast and takes the work seriously\n\n - Competitive compensation, benefits, and equity\n\n\n\n\nCOMPENSATION\n\nMarble offers competitive compensation for a founding team member taking on a high-ownership, high-impact role. Compensation includes a base and incentive salary combination, meaningful equity, and full benefits.\n\n- - -\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nMarble Health is an equal opportunity employer committed to building an inclusive workplace. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, national origin, protected veteran status, disability, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law.\n\n\nREASONABLE ACCOMMODATIONS\n\nMarble Health is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with the Americans with Disabilities Act (ADA), Title VII of the Civil Rights Act, and other applicable federal, state, and local laws. Reasonable accommodations may be provided during the application, interview, and onboarding process, unless doing so would cause undue hardship. If you need to request an accommodation, or need assistance completing the application process, please contact Anthony Fowler by email at anthony@marblehealth.com.\n\n\nFAIR CHANCE HIRING\n\nQualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local fair chance and ban-the-box laws, including the New York City Fair Chance Act. Marble Health will conduct individualized assessments of criminal history only after a conditional offer of employment has been extended, and only to the extent permitted or required by applicable law.","compensation":{"compensationTierSummary":"$175K – $215K • Offers Equity","scrapeableCompensationSalarySummary":"$175K - $215K","compensationTiers":[{"id":"ed94dd75-e98b-4d7f-9473-9aa5f9e3dcbb","tierSummary":"$175K – $215K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"7f595ab6-7a31-49ba-9acc-dd010348bcfe","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"b0f8c365-15c6-4229-9a0f-a48b7aebbc1c","summary":"$175K – $215K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":175000,"maxValue":215000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":175000,"maxValue":215000}]}},{"id":"fe38710b-5bd5-4a57-a0d7-fcb77f0bd331","title":"Founding Account Executive, Healthcare","department":"Commercial Growth","team":"New Verticals","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-29T03:55:52.007+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/marblehealth/fe38710b-5bd5-4a57-a0d7-fcb77f0bd331","applyUrl":"https://jobs.ashbyhq.com/marblehealth/fe38710b-5bd5-4a57-a0d7-fcb77f0bd331/application","descriptionHtml":"Marble is building the new operating system for youth mental health by connecting schools, therapists, and health plans on a single platform to unlock access to care today and raise the standard of care for tomorrow.
Last year, 1 in 10 teens attempted suicide. At the heart of this crisis is a severe lack of access to quality, affordable care. When kids can't get help, problems compound and preventable tragedies follow. Marble partners directly with school counselors to get students into care quickly by connecting them to licensed therapists through the insurance coverage they already have, with no waitlists.
We're an early-stage, fast-moving team. The people who join now will shape how we build and what we build.
Healthcare providers see kids who need mental health care every day, but too often they do not have a fast, reliable place to send them. As one of the first Account Executives on Marble’s New Verticals team, you’ll build our healthcare go-to-market motion from the ground up, turning early demand into active referral partners and a new engine for company growth.
You’ll own the motion from first outreach through activation. You’ll decide which accounts to pursue, reach providers by phone, email, and in person, earn trust with clinical and operational stakeholders, and stay close until partners turn their commitment into consistent referral volume. Along the way, you’ll test and refine the messaging, collateral, and follow-up that become Marble’s healthcare playbook.
The opportunity is big: prove a repeatable way to partner with healthcare providers, shape how Marble expands across markets, and help hundreds more kids get into care. What you learn and build will influence the product, the team, and the growth trajectory of the company.
Own a pipeline of healthcare accounts from first outreach through ongoing referral activity
Build relationships with FQHCs, independent pediatric practices, and health systems through cold outreach, virtual meetings, and regular site visits
Earn the trust of clinical and operational stakeholders by understanding their workflows and explaining Marble’s care model, outcomes, and referral process clearly
Turn partner interest into action by securing commitments, driving the first referrals, and building habits that sustain referral volume month over month
Test new messaging, collateral, and outreach tactics, then use the results to sharpen how Marble reaches and activates healthcare partners
Keep a disciplined view of the pipeline, prioritize the accounts most likely to drive impact, and follow through reliably
Bring patterns from the field back to product, clinical, and leadership teams so Marble can better serve providers and the families they refer
You have 3–5 years of professional experience, with at least 2 of those owning a sales or go-to-market motion
You have done it at an early-stage company: at least one early-stage company for over a year, ideally 1.5 to 2, or two early-stage roles adding up to 2+ years. Early-stage companies do not hand you a playbook, and neither does this role
You have carried a quota, built your own pipeline, and consistently met or exceeded your targets
You have directly built or helped build a sales playbook—from messaging and targeting to process and follow-up—and can explain how field feedback shaped it
You build trust quickly with busy, knowledgeable stakeholders by listening well, asking good questions, and tailoring your approach
You are persistent and organized across cold outreach, in-person visits, and follow-up, even when interest takes time to turn into action
You take ownership in ambiguity: when context, materials, or process are missing, you find or build what you need and keep moving
Experience working with healthcare providers or building a provider-led, bottoms-up sales motion is a strong plus
You are mission-driven and energized by improving access to mental health care for kids
Direct impact on kids' mental health access — this work is meaningful
Greenfield opportunity to build something from the ground up, with leadership support and a clear growth path
Small, experienced team that moves fast and takes the work seriously
Competitive compensation, benefits, and equity
Marble offers competitive compensation for a high-ownership, high-impact sales role. Compensation includes a base salary, commission, meaningful equity, and full benefits.
- - -
Marble Health is an equal opportunity employer committed to building an inclusive workplace. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, national origin, protected veteran status, disability, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
Marble Health is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with the Americans with Disabilities Act (ADA), Title VII of the Civil Rights Act, and other applicable federal, state, and local laws. Reasonable accommodations may be provided during the application, interview, and onboarding process, unless doing so would cause undue hardship. If you need to request an accommodation, or need assistance completing the application process, please contact Anthony Fowler by email at anthony@marblehealth.com.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local fair chance and ban-the-box laws, including the New York City Fair Chance Act. Marble Health will conduct individualized assessments of criminal history only after a conditional offer of employment has been extended, and only to the extent permitted or required by applicable law.
","descriptionPlain":"ABOUT MARBLE\n\nMarble is building the new operating system for youth mental health by connecting schools, therapists, and health plans on a single platform to unlock access to care today and raise the standard of care for tomorrow.\n\nLast year, 1 in 10 teens attempted suicide. At the heart of this crisis is a severe lack of access to quality, affordable care. When kids can't get help, problems compound and preventable tragedies follow. Marble partners directly with school counselors to get students into care quickly by connecting them to licensed therapists through the insurance coverage they already have, with no waitlists.\n\nWe're an early-stage, fast-moving team. The people who join now will shape how we build and what we build.\n\n\n\n\nABOUT THE ROLE\n\nHealthcare providers see kids who need mental health care every day, but too often they do not have a fast, reliable place to send them. As one of the first Account Executives on Marble’s New Verticals team, you’ll build our healthcare go-to-market motion from the ground up, turning early demand into active referral partners and a new engine for company growth.\n\nYou’ll own the motion from first outreach through activation. You’ll decide which accounts to pursue, reach providers by phone, email, and in person, earn trust with clinical and operational stakeholders, and stay close until partners turn their commitment into consistent referral volume. Along the way, you’ll test and refine the messaging, collateral, and follow-up that become Marble’s healthcare playbook.\n\nThe opportunity is big: prove a repeatable way to partner with healthcare providers, shape how Marble expands across markets, and help hundreds more kids get into care. What you learn and build will influence the product, the team, and the growth trajectory of the company.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own a pipeline of healthcare accounts from first outreach through ongoing referral activity\n\n - Build relationships with FQHCs, independent pediatric practices, and health systems through cold outreach, virtual meetings, and regular site visits\n\n - Earn the trust of clinical and operational stakeholders by understanding their workflows and explaining Marble’s care model, outcomes, and referral process clearly\n\n - Turn partner interest into action by securing commitments, driving the first referrals, and building habits that sustain referral volume month over month\n\n - Test new messaging, collateral, and outreach tactics, then use the results to sharpen how Marble reaches and activates healthcare partners\n\n - Keep a disciplined view of the pipeline, prioritize the accounts most likely to drive impact, and follow through reliably\n\n - Bring patterns from the field back to product, clinical, and leadership teams so Marble can better serve providers and the families they refer\n\n\n\n\nWHO YOU ARE\n\n - You have 3–5 years of professional experience, with at least 2 of those owning a sales or go-to-market motion\n\n - You have done it at an early-stage company: at least one early-stage company for over a year, ideally 1.5 to 2, or two early-stage roles adding up to 2+ years. Early-stage companies do not hand you a playbook, and neither does this role\n\n - You have carried a quota, built your own pipeline, and consistently met or exceeded your targets\n\n - You have directly built or helped build a sales playbook—from messaging and targeting to process and follow-up—and can explain how field feedback shaped it\n\n - You build trust quickly with busy, knowledgeable stakeholders by listening well, asking good questions, and tailoring your approach\n\n - You are persistent and organized across cold outreach, in-person visits, and follow-up, even when interest takes time to turn into action\n\n - You take ownership in ambiguity: when context, materials, or process are missing, you find or build what you need and keep moving\n\n - Experience working with healthcare providers or building a provider-led, bottoms-up sales motion is a strong plus\n\n - You are mission-driven and energized by improving access to mental health care for kids\n\n\n\n\nWHY MARBLE\n\n - Direct impact on kids' mental health access — this work is meaningful\n\n - Greenfield opportunity to build something from the ground up, with leadership support and a clear growth path\n\n - Small, experienced team that moves fast and takes the work seriously\n\n - Competitive compensation, benefits, and equity\n\n\n\n\nCOMPENSATION\n\nMarble offers competitive compensation for a high-ownership, high-impact sales role. Compensation includes a base salary, commission, meaningful equity, and full benefits.\n\n- - -\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nMarble Health is an equal opportunity employer committed to building an inclusive workplace. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, national origin, protected veteran status, disability, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law.\n\n\nREASONABLE ACCOMMODATIONS\n\nMarble Health is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with the Americans with Disabilities Act (ADA), Title VII of the Civil Rights Act, and other applicable federal, state, and local laws. Reasonable accommodations may be provided during the application, interview, and onboarding process, unless doing so would cause undue hardship. If you need to request an accommodation, or need assistance completing the application process, please contact Anthony Fowler by email at anthony@marblehealth.com.\n\n\nFAIR CHANCE HIRING\n\nQualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local fair chance and ban-the-box laws, including the New York City Fair Chance Act. Marble Health will conduct individualized assessments of criminal history only after a conditional offer of employment has been extended, and only to the extent permitted or required by applicable law.","compensation":{"compensationTierSummary":"$165K – $185K • Offers Equity • Offers Commission • Includes base salary and commission, plus meaningful equity and full benefits.","scrapeableCompensationSalarySummary":"$165K - $185K","compensationTiers":[{"id":"e570b0e9-6424-4004-8299-40d2afb5bf08","tierSummary":"On-Target Earnings $165K – $185K • Offers Equity • Offers Commission • Includes base salary and commission, plus meaningful equity and full benefits.","title":null,"additionalInformation":"Includes base salary and commission, plus meaningful equity and full benefits.","components":[{"id":"1ce4ed0e-7702-49b1-998f-35adad19c9f2","summary":"On-Target Earnings $165K – $185K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":165000,"maxValue":185000},{"id":"4e7d9d67-ee27-4e08-aa77-d02162dc0086","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"8fabe33e-11da-44cc-a021-c08468e93145","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":165000,"maxValue":185000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"a3411202-741b-40f1-90ac-cbf3331828a4","title":"Account Executive, Districts","department":"Go-To-Market","team":"Sales","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Remote, Connecticut","address":{"postalAddress":{"addressCountry":"United States"}}},{"location":"Remote, USA","address":{"postalAddress":{"addressCountry":"United States"}}},{"location":"Remote, California","address":{"postalAddress":{"addressCountry":"United States"}}},{"location":"Remote, New Jersey","address":{"postalAddress":{"addressRegion":"NJ","addressCountry":"United States","addressLocality":"Jersey City"}}}],"publishedAt":"2026-09-29T05:06:11.799+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/marblehealth/a3411202-741b-40f1-90ac-cbf3331828a4","applyUrl":"https://jobs.ashbyhq.com/marblehealth/a3411202-741b-40f1-90ac-cbf3331828a4/application","descriptionHtml":"Marble is building the new operating system for youth mental health by connecting schools, therapists, and health plans on a single platform to unlock access to care today and raise the standard of care for tomorrow.
Last year, 1 in 10 teens attempted suicide. At the heart of this crisis is a severe lack of access to quality, affordable care. When kids can't get help, problems compound and preventable tragedies follow. Marble partners directly with school counselors to get students into care quickly by connecting them to licensed therapists through the insurance coverage they already have, with no waitlists.
We're an early-stage, fast-moving team. The people who join now will shape how we build and what we build.
As a District Account Executive, you will play a critical role in expanding Marble's student and family adoption within and across the full range of school districts (large and small) in the states within which we operate.
This is a highly consultative sales role designed for someone who thrives building executive-level relationships, navigating complex district buying & approval environments, and representing Marble as a long-term strategic partner to district leaders.
You'll build and manage the district sales cycle end-to-end across designated states, via a mix of inside sales + time spent in the field. You'll own your territory end-to-end — developing territory strategy, building pipeline, leading complex sales cycles, and partnering cross-functionally to ensure districts successfully adopt and expand their use of Marble. You'll spend meaningful time in the field building relationships face-to-face with district leaders, attending conferences, and becoming a visible ambassador for Marble across your region.
Your efforts will have a significant impact on the number of children and adolescents receiving mental health support in the regions within which you operate.
Own and manage district sales cycles end-to-end across a designated territory through a combination of strategic outbound efforts, in-person relationship building, and consultative selling.
Design and own all sales touch-points to drive Marble's adoption among districts.
Build and deepen relationships with executive district stakeholders including Superintendents, Cabinet leaders, Student Support leaders, and school leadership teams.
Develop thoughtful, data-informed territory and account strategies that drive short and long-term district partnerships and sustainable pipeline growth.
Navigate complex district procurement, legal, and implementation processes while maintaining momentum across varying sales cycles.
Represent Marble in the field through onsite district visits, conferences, executive meetings, and strategic partnership discussions. Travel is expected to be 30%+.
Collaborate cross-functionally with Product, Marketing, Success, and Ops/Legal teams to deliver a seamless customer experience from first conversation through implementation and expansion.
Use customer insights, market trends, and competitive intelligence to inform territory strategy and help shape future GTM and product direction.
Consistently meet and exceed sales targets while helping establish Marble as a trusted long-term district partner across your territory.
You have 5+ years building sales pipelines and owning complex sales conversations, including at least 3+ years selling into K-12 Districts in the US.
You have a proven track record of consistently hitting and exceeding quota in strategic or enterprise-style sales environments.
You excel at navigating complex district procurement processes, including multi-stakeholder decision-making, procurement, legal review, and moderately long sales cycles. And you also excel at substantively shortening sales cycles to the minimum time possible.
You have strong executive presence and experience building relationships with Superintendents, Cabinet leaders, and other senior district stakeholders.
You are highly consultative in your sales approach and skilled at uncovering district priorities, aligning solutions to customer goals, and driving strategic conversations forward.
You are excited to spend meaningful time in the field building relationships face-to-face with district partners, including travel of 30%+.
You live in or nearby one of our priority territories (NY, NJ, OH, AZ).
You have a deep curiosity about the K-12 education and youth mental health landscape and stay informed on trends, challenges, and opportunities impacting district leaders.
You thrive in dynamic, evolving environments and are energized by owning and building processes, adapting quickly, and creating momentum in ambiguity.
Nice-to-haves:
You've worked at an early-stage or high-growth company where you helped shape GTM strategy or build a territory from the ground up.
You have experience selling products focused on youth mental health, MTSS, or broader district initiatives.
You've built strong networks within K-12 districts in the territories within which Marble operates and are known as a trusted long-term partner within the K-12 community.
Direct impact on kids' mental health access — this work is meaningful
Greenfield opportunity to build something from the ground up, with leadership support and a clear growth path
Small, experienced team that moves fast and takes the work seriously
Competitive compensation, benefits, and equity
Marble offers competitive compensation for a founding team member taking on a high-ownership, high-impact role. Compensation includes a base and incentive salary combination, meaningful equity, and full benefits.
- - -
Marble Health is an equal opportunity employer committed to building an inclusive workplace. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, national origin, protected veteran status, disability, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
Marble Health is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with the Americans with Disabilities Act (ADA), Title VII of the Civil Rights Act, and other applicable federal, state, and local laws. Reasonable accommodations may be provided during the application, interview, and onboarding process, unless doing so would cause undue hardship. If you need to request an accommodation, or need assistance completing the application process, please contact Anthony Fowler by email at anthony@marblehealth.com.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local fair chance and ban-the-box laws, including the New York City Fair Chance Act. Marble Health will conduct individualized assessments of criminal history only after a conditional offer of employment has been extended, and only to the extent permitted or required by applicable law.
","descriptionPlain":"ABOUT MARBLE\n\nMarble is building the new operating system for youth mental health by connecting schools, therapists, and health plans on a single platform to unlock access to care today and raise the standard of care for tomorrow.\n\nLast year, 1 in 10 teens attempted suicide. At the heart of this crisis is a severe lack of access to quality, affordable care. When kids can't get help, problems compound and preventable tragedies follow. Marble partners directly with school counselors to get students into care quickly by connecting them to licensed therapists through the insurance coverage they already have, with no waitlists.\n\nWe're an early-stage, fast-moving team. The people who join now will shape how we build and what we build.\n\n\n\n\nABOUT THE ROLE\n\nAs a District Account Executive, you will play a critical role in expanding Marble's student and family adoption within and across the full range of school districts (large and small) in the states within which we operate.\n\nThis is a highly consultative sales role designed for someone who thrives building executive-level relationships, navigating complex district buying & approval environments, and representing Marble as a long-term strategic partner to district leaders.\n\nYou'll build and manage the district sales cycle end-to-end across designated states, via a mix of inside sales + time spent in the field. You'll own your territory end-to-end — developing territory strategy, building pipeline, leading complex sales cycles, and partnering cross-functionally to ensure districts successfully adopt and expand their use of Marble. You'll spend meaningful time in the field building relationships face-to-face with district leaders, attending conferences, and becoming a visible ambassador for Marble across your region.\n\nYour efforts will have a significant impact on the number of children and adolescents receiving mental health support in the regions within which you operate.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own and manage district sales cycles end-to-end across a designated territory through a combination of strategic outbound efforts, in-person relationship building, and consultative selling.\n\n - Design and own all sales touch-points to drive Marble's adoption among districts.\n\n - Build and deepen relationships with executive district stakeholders including Superintendents, Cabinet leaders, Student Support leaders, and school leadership teams.\n\n - Develop thoughtful, data-informed territory and account strategies that drive short and long-term district partnerships and sustainable pipeline growth.\n\n - Navigate complex district procurement, legal, and implementation processes while maintaining momentum across varying sales cycles.\n\n - Represent Marble in the field through onsite district visits, conferences, executive meetings, and strategic partnership discussions. Travel is expected to be 30%+.\n\n - Collaborate cross-functionally with Product, Marketing, Success, and Ops/Legal teams to deliver a seamless customer experience from first conversation through implementation and expansion.\n\n - Use customer insights, market trends, and competitive intelligence to inform territory strategy and help shape future GTM and product direction.\n\n - Consistently meet and exceed sales targets while helping establish Marble as a trusted long-term district partner across your territory.\n\n\n\n\nWHO YOU ARE\n\n - You have 5+ years building sales pipelines and owning complex sales conversations, including at least 3+ years selling into K-12 Districts in the US.\n\n - You have a proven track record of consistently hitting and exceeding quota in strategic or enterprise-style sales environments.\n\n - You excel at navigating complex district procurement processes, including multi-stakeholder decision-making, procurement, legal review, and moderately long sales cycles. And you also excel at substantively shortening sales cycles to the minimum time possible.\n\n - You have strong executive presence and experience building relationships with Superintendents, Cabinet leaders, and other senior district stakeholders.\n\n - You are highly consultative in your sales approach and skilled at uncovering district priorities, aligning solutions to customer goals, and driving strategic conversations forward.\n\n - You are excited to spend meaningful time in the field building relationships face-to-face with district partners, including travel of 30%+.\n\n - You live in or nearby one of our priority territories (NY, NJ, OH, AZ).\n\n - You have a deep curiosity about the K-12 education and youth mental health landscape and stay informed on trends, challenges, and opportunities impacting district leaders.\n\n - You thrive in dynamic, evolving environments and are energized by owning and building processes, adapting quickly, and creating momentum in ambiguity.\n\n - Nice-to-haves:\n \n - You've worked at an early-stage or high-growth company where you helped shape GTM strategy or build a territory from the ground up.\n \n - You have experience selling products focused on youth mental health, MTSS, or broader district initiatives.\n \n - You've built strong networks within K-12 districts in the territories within which Marble operates and are known as a trusted long-term partner within the K-12 community.\n\n\n\n\nWHY MARBLE\n\n - Direct impact on kids' mental health access — this work is meaningful\n\n - Greenfield opportunity to build something from the ground up, with leadership support and a clear growth path\n\n - Small, experienced team that moves fast and takes the work seriously\n\n - Competitive compensation, benefits, and equity\n\n\n\n\nCOMPENSATION\n\nMarble offers competitive compensation for a founding team member taking on a high-ownership, high-impact role. Compensation includes a base and incentive salary combination, meaningful equity, and full benefits.\n\n- - -\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nMarble Health is an equal opportunity employer committed to building an inclusive workplace. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, national origin, protected veteran status, disability, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law.\n\n\nREASONABLE ACCOMMODATIONS\n\nMarble Health is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with the Americans with Disabilities Act (ADA), Title VII of the Civil Rights Act, and other applicable federal, state, and local laws. Reasonable accommodations may be provided during the application, interview, and onboarding process, unless doing so would cause undue hardship. If you need to request an accommodation, or need assistance completing the application process, please contact Anthony Fowler by email at anthony@marblehealth.com.\n\n\nFAIR CHANCE HIRING\n\nQualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local fair chance and ban-the-box laws, including the New York City Fair Chance Act. Marble Health will conduct individualized assessments of criminal history only after a conditional offer of employment has been extended, and only to the extent permitted or required by applicable law.","compensation":{"compensationTierSummary":"$160K – $225K • Offers Equity • Offers Commission • Multiple Ranges","scrapeableCompensationSalarySummary":"$160K - $225K","compensationTiers":[{"id":"140bc5f8-c722-4723-a181-dd6147345b15","tierSummary":"Estimated On Target Earnings (OTE) $175K – $225K • Offers Equity • Offers Commission","title":"Location: NY/NJ/CT/CA","additionalInformation":null,"components":[{"id":"2fe6f6e2-3c60-4dec-bb2f-9acd976265ea","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"95c66002-d112-4025-91a9-b9781db09a7e","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"011b7c5d-8668-4645-9edc-8fdcf434fbd9","summary":"Estimated On Target Earnings (OTE) $175K – $225K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":175000,"maxValue":225000}]},{"id":"cbe1ab31-9a70-4e7d-823b-fd323d920e26","tierSummary":"Estimated On Target Earnings (OTE) $160K – $200K • Offers Equity • Offers Commission","title":"Location: Outside of NY/NJ/CT/CA","additionalInformation":null,"components":[{"id":"40724e13-6656-4cbf-b5e7-367a729030ca","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"e6e21c85-5bd5-4fbb-bc02-aea9ede84270","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"b391573e-0272-4a7f-aabe-b51c3c8b1c4a","summary":"Estimated On Target Earnings (OTE) $160K – $200K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":160000,"maxValue":200000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"compensationType":"Commission","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"minValue":160000,"maxValue":225000,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"}]}},{"id":"3a90cdb8-2b72-496c-b976-36ab35cd9def","title":"Provider Growth Associate","department":"Operations","team":"Provider Growth","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-05T19:02:29.397+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/marblehealth/3a90cdb8-2b72-496c-b976-36ab35cd9def","applyUrl":"https://jobs.ashbyhq.com/marblehealth/3a90cdb8-2b72-496c-b976-36ab35cd9def/application","descriptionHtml":"This is an evergreen role. We hire for this position on a rolling basis to keep pace with the students and families we serve, so the posting stays open and applications are reviewed as they come in.
Marble is building the new operating system for youth mental health by connecting schools, therapists, and health plans on a single platform to unlock access to care today and raise the standard of care for tomorrow.
Last year, 1 in 10 teens attempted suicide. At the heart of this crisis is a severe lack of access to quality, affordable care. When kids can't get help, problems compound and preventable tragedies follow. Marble partners directly with school counselors to get students into care quickly by connecting them to licensed therapists through the insurance coverage they already have, with no waitlists.
We're an early-stage, fast-moving team. The people who join now will shape how we build and what we build.
Marble's ability to deliver care depends on one thing: a high-quality, scalable network of therapists. As Provider Growth Associate, you'll help run how we source, engage, evaluate, and activate therapists across our markets, working alongside our Provider Growth Leads as we triple the size of our network this year.
This is a high-volume, high-impact role. You'll spend most of your time in conversation with therapists — interviewing, evaluating and signing them — and the rest keeping the funnel moving: sourcing new candidates, walking signed providers through onboarding and credentialing, and tracking where we're winning and where we're getting stuck. You'll work closely with the Growth Leads and the Head of Provider Growth, and collaborate very closely with Credentialing, Clinical Quality and Provider Support.
Run the provider acquisition funnel day to day — sourcing, engaging, interviewing, signing and activating therapists across our markets against a weekly target
Interview and evaluate licensed clinicians, assessing fit and quality, and make the call on who we bring onto the platform
Move signed providers through onboarding and credentialing so they become active and billable on time
Help diagnose the funnel: identify where we're losing providers and support the team in fixing it
Test new sourcing approaches and help scale what works
Track progress across markets and keep pipeline data clean and current
Collaborate across Operations, Clinical, and Growth to ensure provider supply keeps pace with student demand
1–3 years of experience in growth, business development, recruiting or clinical outreach at a startup or fast-growing company
Strong communicator who is energized by external conversations — comfortable on the phone with therapists and outside stakeholders, and clear in writing
Operationally rigorous — you track every candidate through every stage, notice when a number is off, and fix it the same day
Relentless drive — no task is too small, and you're as willing to do the hands-on work as you are to suggest how it could run better
Collaborative across functions, open to feedback, and focused on what's best for the mission and the people we serve
Based in New York and able to work from our SoHo office three days per week
Mission-driven and energized by improving access to mental health care for kids
Bonus:
Experience in marketplaces, recruiting, acquisition, or supply-side growth
Experience in healthcare or other operationally complex environments
Experience with CRMs, ATSs, or similar tooling to manage pipelines
Direct impact on kids' mental health access — this work is meaningful
Greenfield opportunity to build something from the ground up, with leadership support and a clear growth path
Small, experienced team that moves fast and takes the work seriously
Competitive compensation, benefits, and equity
Marble offers competitive compensation for this role. Compensation includes a base salary, equity, and full benefits.
- - -
Marble Health is an equal opportunity employer committed to building an inclusive workplace. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, national origin, protected veteran status, disability, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
Marble Health is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with the Americans with Disabilities Act (ADA), Title VII of the Civil Rights Act, and other applicable federal, state, and local laws. Reasonable accommodations may be provided during the application, interview, and onboarding process, unless doing so would cause undue hardship. If you need to request an accommodation, or need assistance completing the application process, please contact Anthony Fowler by email at anthony@marblehealth.com.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local fair chance and ban-the-box laws, including the New York City Fair Chance Act. Marble Health will conduct individualized assessments of criminal history only after a conditional offer of employment has been extended, and only to the extent permitted or required by applicable law.
","descriptionPlain":"This is an evergreen role. We hire for this position on a rolling basis to keep pace with the students and families we serve, so the posting stays open and applications are reviewed as they come in.\n\n\n\n\nABOUT MARBLE\n\nMarble is building the new operating system for youth mental health by connecting schools, therapists, and health plans on a single platform to unlock access to care today and raise the standard of care for tomorrow.\n\nLast year, 1 in 10 teens attempted suicide. At the heart of this crisis is a severe lack of access to quality, affordable care. When kids can't get help, problems compound and preventable tragedies follow. Marble partners directly with school counselors to get students into care quickly by connecting them to licensed therapists through the insurance coverage they already have, with no waitlists.\n\nWe're an early-stage, fast-moving team. The people who join now will shape how we build and what we build.\n\n\n\n\nABOUT THE ROLE\n\nMarble's ability to deliver care depends on one thing: a high-quality, scalable network of therapists. As Provider Growth Associate, you'll help run how we source, engage, evaluate, and activate therapists across our markets, working alongside our Provider Growth Leads as we triple the size of our network this year.\n\nThis is a high-volume, high-impact role. You'll spend most of your time in conversation with therapists — interviewing, evaluating and signing them — and the rest keeping the funnel moving: sourcing new candidates, walking signed providers through onboarding and credentialing, and tracking where we're winning and where we're getting stuck. You'll work closely with the Growth Leads and the Head of Provider Growth, and collaborate very closely with Credentialing, Clinical Quality and Provider Support.\n\n\n\n\nWHAT YOU'LL DO\n\n - Run the provider acquisition funnel day to day — sourcing, engaging, interviewing, signing and activating therapists across our markets against a weekly target\n\n - Interview and evaluate licensed clinicians, assessing fit and quality, and make the call on who we bring onto the platform\n\n - Move signed providers through onboarding and credentialing so they become active and billable on time\n\n - Help diagnose the funnel: identify where we're losing providers and support the team in fixing it\n\n - Test new sourcing approaches and help scale what works\n\n - Track progress across markets and keep pipeline data clean and current\n\n - Collaborate across Operations, Clinical, and Growth to ensure provider supply keeps pace with student demand\n\n\n\n\nWHO YOU ARE\n\n - 1–3 years of experience in growth, business development, recruiting or clinical outreach at a startup or fast-growing company\n\n - Strong communicator who is energized by external conversations — comfortable on the phone with therapists and outside stakeholders, and clear in writing\n\n - Operationally rigorous — you track every candidate through every stage, notice when a number is off, and fix it the same day\n\n - Relentless drive — no task is too small, and you're as willing to do the hands-on work as you are to suggest how it could run better\n\n - Collaborative across functions, open to feedback, and focused on what's best for the mission and the people we serve\n\n - Based in New York and able to work from our SoHo office three days per week\n\n - Mission-driven and energized by improving access to mental health care for kids\n\nBonus:\n\n - Experience in marketplaces, recruiting, acquisition, or supply-side growth\n\n - Experience in healthcare or other operationally complex environments\n\n - Experience with CRMs, ATSs, or similar tooling to manage pipelines\n\n\n\n\nWHY MARBLE\n\n - Direct impact on kids' mental health access — this work is meaningful\n\n - Greenfield opportunity to build something from the ground up, with leadership support and a clear growth path\n\n - Small, experienced team that moves fast and takes the work seriously\n\n - Competitive compensation, benefits, and equity\n\n\nCOMPENSATION\n\nMarble offers competitive compensation for this role. Compensation includes a base salary, equity, and full benefits.\n\n- - -\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nMarble Health is an equal opportunity employer committed to building an inclusive workplace. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, national origin, protected veteran status, disability, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law.\n\n\nREASONABLE ACCOMMODATIONS\n\nMarble Health is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with the Americans with Disabilities Act (ADA), Title VII of the Civil Rights Act, and other applicable federal, state, and local laws. Reasonable accommodations may be provided during the application, interview, and onboarding process, unless doing so would cause undue hardship. If you need to request an accommodation, or need assistance completing the application process, please contact Anthony Fowler by email at anthony@marblehealth.com.\n\n\nFAIR CHANCE HIRING\n\nQualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local fair chance and ban-the-box laws, including the New York City Fair Chance Act. Marble Health will conduct individualized assessments of criminal history only after a conditional offer of employment has been extended, and only to the extent permitted or required by applicable law.","compensation":{"compensationTierSummary":"$80K – $110K • Offers Equity","scrapeableCompensationSalarySummary":"$80K - $110K","compensationTiers":[{"id":"14a21616-43ae-4a56-be80-574ec53bf73d","tierSummary":"$80K – $110K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"ba4cc5ce-a99b-4211-a847-bec7ce510766","summary":"$80K – $110K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":80000,"maxValue":110000},{"id":"af1339e5-f129-456e-b75f-3fef31e17338","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":80000,"maxValue":110000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"b61d52b0-0a79-4e57-ad4d-4ad5e06c9ea4","title":"Care Operations Associate (Remote, Mountain/Pacific)","department":"Operations","team":"Care Operations","employmentType":"FullTime","location":"Remote, California","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Remote, Idaho","address":{"postalAddress":{"addressRegion":"Idaho","addressCountry":"United States"}}},{"location":"Remote, Utah","address":{"postalAddress":{"addressRegion":"Utah","addressCountry":"United States"}}},{"location":"Remote, Washington","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States"}}},{"location":"Remote, Arizona","address":{"postalAddress":{"addressRegion":"Arizona","addressCountry":"United States"}}},{"location":"Remote, Nevada","address":{"postalAddress":{"addressRegion":"Nevada","addressCountry":"United States"}}},{"location":"Remote, Oregon","address":{"postalAddress":{"addressRegion":"Oregon","addressCountry":"United States"}}},{"location":"Remote, Colorado","address":{"postalAddress":{"addressRegion":"Colorado","addressCountry":"United States"}}}],"publishedAt":"2026-10-31T22:06:42.925+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/marblehealth/b61d52b0-0a79-4e57-ad4d-4ad5e06c9ea4","applyUrl":"https://jobs.ashbyhq.com/marblehealth/b61d52b0-0a79-4e57-ad4d-4ad5e06c9ea4/application","descriptionHtml":"This is an evergreen role. We hire for this position on a rolling basis to keep pace with the students and families we serve, so the posting stays open and applications are reviewed as they come in.
Marble is building the new operating system for youth mental health by connecting schools, therapists, and health plans on a single platform to unlock access to care today and raise the standard of care for tomorrow.
Last year, 1 in 10 teens attempted suicide. At the heart of this crisis is a severe lack of access to quality, affordable care. When kids can't get help, problems compound and preventable tragedies follow. Marble partners directly with school counselors to get students into care quickly by connecting them to licensed therapists through the insurance coverage they already have, with no waitlists.
We're an early-stage, fast-moving team. The people who join now will shape how we build and what we build.
The moment a family is referred to Marble is one of the most important moments in a student's care journey. As a Care Operations Associate, you'll own that moment by guiding families from referral to intake with speed, clarity, and empathy, often within 24 hours.
You'll manage a high-volume caseload, engage with families across multiple touchpoints, and work closely with our Growth, Product, and Engineering teams to unblock cases and strengthen the processes that help families access care. This is a role for someone who thrives in fast-paced environments, brings warmth and steadiness to high-stakes conversations, and is energized by the direct impact of getting kids into care.
Expect 60 to 80 outbound calls a day to families referred by their schools. Part of each call is helping families commit to starting care and asking whether they know anyone else who could use support. It’s fast paced and phone heavy, and it’s a great fit if you love talking with families all day.
This role is fully remote and open to candidates in the Mountain or Pacific time zones.
Manage a caseload of referred families, serving as their trusted point of contact from referral through intake
Engage with families across phone, email, and other channels — answering questions, resolving blockers, and navigating complex cases with clarity and empathy
Keep families moving toward intake through consistent follow-through and re-engagement
Collaborate with Growth, Product, and Engineering to unblock cases, streamline workflows, and improve the tools that support your day-to-day work
Surface real-time patterns on where families get stuck and share feedback on product, tools, and messaging to improve the intake experience
3+ years of professional experience, ideally in a startup or high-growth environment that required ambiguous problem solving
Experienced in high-communication roles that involve structured phone or video conversations — you're comfortable managing volume without sacrificing quality
Builds trust quickly with families, counselors, and teammates — warm, clear, and steady even in stressful moments
Works through complexity and ambiguity with curiosity and calm; spots patterns, uncovers blockers, and finds practical paths forward
Highly organized who manages a detailed caseload with discipline, keeps clean notes, and maintains reliable daily rhythms
Brings positive energy and stamina to high-volume, high-impact work
Mission-driven and energized by improving access to mental health care for kids
Direct impact on kids' mental health access — this work is meaningful
Greenfield opportunity to build something from the ground up, with leadership support and a clear growth path
Small, experienced team that moves fast and takes the work seriously
Competitive compensation, benefits, and equity
Compensation includes a base salary, commission, equity, and full benefits.
Base salary range: $50,000 to $60,000 + $10,000 on-target commission ($60,000 to $70,000 OTE)
- - -
Marble Health is an equal opportunity employer committed to building an inclusive workplace. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, national origin, protected veteran status, disability, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
Marble Health is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with the Americans with Disabilities Act (ADA), Title VII of the Civil Rights Act, and other applicable federal, state, and local laws. Reasonable accommodations may be provided during the application, interview, and onboarding process, unless doing so would cause undue hardship. If you need to request an accommodation, or need assistance completing the application process, please contact Anthony Fowler by email at anthony@marblehealth.com.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local fair chance and ban-the-box laws, including the New York City Fair Chance Act. Marble Health will conduct individualized assessments of criminal history only after a conditional offer of employment has been extended, and only to the extent permitted or required by applicable law.
","descriptionPlain":"This is an evergreen role. We hire for this position on a rolling basis to keep pace with the students and families we serve, so the posting stays open and applications are reviewed as they come in.\n\n\n\n\nABOUT MARBLE\n\nMarble is building the new operating system for youth mental health by connecting schools, therapists, and health plans on a single platform to unlock access to care today and raise the standard of care for tomorrow.\n\nLast year, 1 in 10 teens attempted suicide. At the heart of this crisis is a severe lack of access to quality, affordable care. When kids can't get help, problems compound and preventable tragedies follow. Marble partners directly with school counselors to get students into care quickly by connecting them to licensed therapists through the insurance coverage they already have, with no waitlists.\n\nWe're an early-stage, fast-moving team. The people who join now will shape how we build and what we build.\n\n\n\n\nABOUT THE ROLE\n\nThe moment a family is referred to Marble is one of the most important moments in a student's care journey. As a Care Operations Associate, you'll own that moment by guiding families from referral to intake with speed, clarity, and empathy, often within 24 hours.\n\nYou'll manage a high-volume caseload, engage with families across multiple touchpoints, and work closely with our Growth, Product, and Engineering teams to unblock cases and strengthen the processes that help families access care. This is a role for someone who thrives in fast-paced environments, brings warmth and steadiness to high-stakes conversations, and is energized by the direct impact of getting kids into care.\n\nExpect 60 to 80 outbound calls a day to families referred by their schools. Part of each call is helping families commit to starting care and asking whether they know anyone else who could use support. It’s fast paced and phone heavy, and it’s a great fit if you love talking with families all day.\n\nThis role is fully remote and open to candidates in the Mountain or Pacific time zones.\n\n \n\n\nWHAT YOU'LL DO\n\n - Manage a caseload of referred families, serving as their trusted point of contact from referral through intake\n\n - Engage with families across phone, email, and other channels — answering questions, resolving blockers, and navigating complex cases with clarity and empathy\n\n - Keep families moving toward intake through consistent follow-through and re-engagement\n\n - Collaborate with Growth, Product, and Engineering to unblock cases, streamline workflows, and improve the tools that support your day-to-day work\n\n - Surface real-time patterns on where families get stuck and share feedback on product, tools, and messaging to improve the intake experience\n\n\n\n\nWHO YOU ARE\n\n - 3+ years of professional experience, ideally in a startup or high-growth environment that required ambiguous problem solving\n\n - Experienced in high-communication roles that involve structured phone or video conversations — you're comfortable managing volume without sacrificing quality\n\n - Builds trust quickly with families, counselors, and teammates — warm, clear, and steady even in stressful moments\n\n - Works through complexity and ambiguity with curiosity and calm; spots patterns, uncovers blockers, and finds practical paths forward\n\n - Highly organized who manages a detailed caseload with discipline, keeps clean notes, and maintains reliable daily rhythms\n\n - Brings positive energy and stamina to high-volume, high-impact work\n\n - Mission-driven and energized by improving access to mental health care for kids\n\n\n\n\nWHY MARBLE\n\n - Direct impact on kids' mental health access — this work is meaningful\n\n - Greenfield opportunity to build something from the ground up, with leadership support and a clear growth path\n\n - Small, experienced team that moves fast and takes the work seriously\n\n - Competitive compensation, benefits, and equity\n\n\n\n\nCOMPENSATION\n\nCompensation includes a base salary, commission, equity, and full benefits.\n\nBase salary range: $50,000 to $60,000 + $10,000 on-target commission ($60,000 to $70,000 OTE)\n\n- - -\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nMarble Health is an equal opportunity employer committed to building an inclusive workplace. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, national origin, protected veteran status, disability, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law.\n\n\nREASONABLE ACCOMMODATIONS\n\nMarble Health is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with the Americans with Disabilities Act (ADA), Title VII of the Civil Rights Act, and other applicable federal, state, and local laws. Reasonable accommodations may be provided during the application, interview, and onboarding process, unless doing so would cause undue hardship. If you need to request an accommodation, or need assistance completing the application process, please contact Anthony Fowler by email at anthony@marblehealth.com.\n\n\nFAIR CHANCE HIRING\n\nQualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local fair chance and ban-the-box laws, including the New York City Fair Chance Act. Marble Health will conduct individualized assessments of criminal history only after a conditional offer of employment has been extended, and only to the extent permitted or required by applicable law.","compensation":{"compensationTierSummary":"$50K – $60K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$50K - $60K","compensationTiers":[{"id":"90f97fe7-59ba-48ca-aaeb-cad63f7ce9e6","tierSummary":"$50K – $60K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"203559ff-2f7a-4792-ad6f-089603b5449f","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"588fcc64-7766-4f87-924c-da530a1b6505","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"d90810dd-365b-4fe1-8e01-b9c84426f041","summary":"$50K – $60K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":50000,"maxValue":60000}]}],"summaryComponents":[{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":50000,"maxValue":60000}]}},{"id":"c4b5c5d3-806e-4340-8cb1-e5a202aeec2c","title":"Customer Experience Associate","department":"Operations","team":"Operations","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-01T12:28:14.235+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/marblehealth/c4b5c5d3-806e-4340-8cb1-e5a202aeec2c","applyUrl":"https://jobs.ashbyhq.com/marblehealth/c4b5c5d3-806e-4340-8cb1-e5a202aeec2c/application","descriptionHtml":"This is an evergreen role. We hire for this position on a rolling basis to keep pace with the students and families we serve, so the posting stays open and applications are reviewed as they come in.
Marble is building the new operating system for youth mental health by connecting schools, therapists, and health plans on a single platform to unlock access to care today and raise the standard of care for tomorrow.
Last year, 1 in 10 teens attempted suicide. At the heart of this crisis is a severe lack of access to quality, affordable care. When kids can't get help, problems compound and preventable tragedies follow. Marble partners directly with school counselors to get students into care quickly by connecting them to licensed therapists through the insurance coverage they already have, with no waitlists.
We're an early-stage, fast-moving team. The people who join now will shape how we build and what we build.
Customer Experience (CX) works directly with the families, providers, and partners who use Marble every day. The team helps people navigate care with fewer delays and less confusion, while ensuring we deliver the consistent, high-quality experience we promise.
Because CX sees firsthand what works well and where friction remains, the team plays an important role in identifying patterns and driving improvements across Operations and Product & Engineering. This role combines hands-on support with systems thinking: solving immediate problems while making the experience better for everyone who comes next.
As one of the first members of Marble's CX team, you'll have real ownership over how we show up for the families and providers we serve. You'll work closely with operators who've scaled high-growth startups and move fast on problems that actually matter. This is a role for someone who wants to see the direct impact of their work on families navigating mental health challenges while gaining firsthand exposure to how a fast-growing, AI-enabled startup scale.
This role is hybrid, with three days per week in our SoHo, New York City office.
Serve as a trusted point of contact for students, guardians, providers, and school partners across communication channels such as SMS, email, and phone/voicemail. Use our internal tools—including our electronic health record (EHR), Claude, Notion, and Slack—to resolve questions and issues with speed and care
Own support cases end to end, from routine requests such as rescheduling appointments and rematching families with therapists to sensitive situations involving custody conflicts and transitions to higher-acuity care. Work cross-functionally to find solutions and close the loop
Identify patterns in what's breaking or creating friction and bring concrete recommendations to Product & Engineering
Build and improve the processes, documentation, and workflows that make the CX function more effective over time. Examples include inbox structure, macros, SOPs, and shared learnings.
Work side-by-side with our AI agents. You'll handle the cases they escalate, check their responses for accuracy and tone, and use AI tools for drafting, translation, and summaries so families get faster, clearer answers
Collaborate closely with the broader Operations team to ensure a seamless experience at every stage of the care journey
Must-haves
Customer service experience — you have 1.5+ years of experience working in customer experience/customer service roles
Calm, emotionally intelligent and compassionate — you remain steady under pressure, listen carefully, recognize what patients, families, and providers may be experiencing, and respond with empathy and sound judgment, especially in sensitive or stressful situations
Reliable and detail-oriented — you follow established processes, document information accurately, and consistently close the loop, even when managing a high volume of requests
Strong work ethic — you roll up your sleeves and do what needs to be done — comfortable picking up the phone, handling high volumes of requests, and doing the unglamorous work that matters
Acts with patience and integrity — you don't avoid or rush difficult cases; you take the time to understand what is needed, involve the right partners, and follow through on the right solution even when it is difficult or inconvenient
Team-first — you notice when a colleague is overloaded and step in to help when you have capacity
Clear communicator — you communicate complex cases with clarity and empathy to families and share updates, decisions, and risks effectively with managers and colleagues, both verbally and in writing
Adaptable — you adjust quickly as priorities, tools, and processes evolve and continue making sound decisions when information is incomplete
Nice to have
Healthcare customer service experience — you have supported patients, families, or providers in a healthcare or mental health setting
Systems-oriented — you notice recurring friction and look for practical, root-cause solutions rather than relying only on one-off fixes
Startup experience — you have worked in an early-stage or fast-growing startup where priorities and processes evolve quickly
Direct impact on kids' mental health access — this work is meaningful
Greenfield opportunity to build something from the ground up, with leadership support and a clear growth path
Small, experienced team that moves fast and takes the work seriously
Competitive compensation, benefits, and equity
Marble offers competitive compensation for this role. Compensation includes a base salary, equity, and full benefits.
- - -
Marble Health is an equal opportunity employer committed to building an inclusive workplace. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, national origin, protected veteran status, disability, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
Marble Health is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with the Americans with Disabilities Act (ADA), Title VII of the Civil Rights Act, and other applicable federal, state, and local laws. Reasonable accommodations may be provided during the application, interview, and onboarding process, unless doing so would cause undue hardship. If you need to request an accommodation, or need assistance completing the application process, please contact Anthony Fowler by email at anthony@marblehealth.com.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local fair chance and ban-the-box laws, including the New York City Fair Chance Act. Marble Health will conduct individualized assessments of criminal history only after a conditional offer of employment has been extended, and only to the extent permitted or required by applicable law.
","descriptionPlain":"This is an evergreen role. We hire for this position on a rolling basis to keep pace with the students and families we serve, so the posting stays open and applications are reviewed as they come in.\n\n \n\n\nABOUT MARBLE\n\nMarble is building the new operating system for youth mental health by connecting schools, therapists, and health plans on a single platform to unlock access to care today and raise the standard of care for tomorrow.\n\nLast year, 1 in 10 teens attempted suicide. At the heart of this crisis is a severe lack of access to quality, affordable care. When kids can't get help, problems compound and preventable tragedies follow. Marble partners directly with school counselors to get students into care quickly by connecting them to licensed therapists through the insurance coverage they already have, with no waitlists.\n\nWe're an early-stage, fast-moving team. The people who join now will shape how we build and what we build.\n\n\n\n\nABOUT THE ROLE\n\nCustomer Experience (CX) works directly with the families, providers, and partners who use Marble every day. The team helps people navigate care with fewer delays and less confusion, while ensuring we deliver the consistent, high-quality experience we promise.\n\nBecause CX sees firsthand what works well and where friction remains, the team plays an important role in identifying patterns and driving improvements across Operations and Product & Engineering. This role combines hands-on support with systems thinking: solving immediate problems while making the experience better for everyone who comes next.\n\nAs one of the first members of Marble's CX team, you'll have real ownership over how we show up for the families and providers we serve. You'll work closely with operators who've scaled high-growth startups and move fast on problems that actually matter. This is a role for someone who wants to see the direct impact of their work on families navigating mental health challenges while gaining firsthand exposure to how a fast-growing, AI-enabled startup scale.\n\nThis role is hybrid, with three days per week in our SoHo, New York City office.\n\n\n\n\nWHAT YOU'LL DO\n\n - Serve as a trusted point of contact for students, guardians, providers, and school partners across communication channels such as SMS, email, and phone/voicemail. Use our internal tools—including our electronic health record (EHR), Claude, Notion, and Slack—to resolve questions and issues with speed and care\n\n - Own support cases end to end, from routine requests such as rescheduling appointments and rematching families with therapists to sensitive situations involving custody conflicts and transitions to higher-acuity care. Work cross-functionally to find solutions and close the loop\n\n - Identify patterns in what's breaking or creating friction and bring concrete recommendations to Product & Engineering\n\n - Build and improve the processes, documentation, and workflows that make the CX function more effective over time. Examples include inbox structure, macros, SOPs, and shared learnings.\n\n - Work side-by-side with our AI agents. You'll handle the cases they escalate, check their responses for accuracy and tone, and use AI tools for drafting, translation, and summaries so families get faster, clearer answers\n\n - Collaborate closely with the broader Operations team to ensure a seamless experience at every stage of the care journey\n\n\n\n\nWHO YOU ARE\n\nMust-haves\n\n - Customer service experience — you have 1.5+ years of experience working in customer experience/customer service roles\n\n - Calm, emotionally intelligent and compassionate — you remain steady under pressure, listen carefully, recognize what patients, families, and providers may be experiencing, and respond with empathy and sound judgment, especially in sensitive or stressful situations\n\n - Reliable and detail-oriented — you follow established processes, document information accurately, and consistently close the loop, even when managing a high volume of requests\n\n - Strong work ethic — you roll up your sleeves and do what needs to be done — comfortable picking up the phone, handling high volumes of requests, and doing the unglamorous work that matters\n\n - Acts with patience and integrity — you don't avoid or rush difficult cases; you take the time to understand what is needed, involve the right partners, and follow through on the right solution even when it is difficult or inconvenient\n\n - Team-first — you notice when a colleague is overloaded and step in to help when you have capacity\n\n - Clear communicator — you communicate complex cases with clarity and empathy to families and share updates, decisions, and risks effectively with managers and colleagues, both verbally and in writing\n\n - Adaptable — you adjust quickly as priorities, tools, and processes evolve and continue making sound decisions when information is incomplete\n\nNice to have\n\n - Healthcare customer service experience — you have supported patients, families, or providers in a healthcare or mental health setting\n\n - Systems-oriented — you notice recurring friction and look for practical, root-cause solutions rather than relying only on one-off fixes\n\n - Startup experience — you have worked in an early-stage or fast-growing startup where priorities and processes evolve quickly\n\n\n\n\nWHY MARBLE\n\n - Direct impact on kids' mental health access — this work is meaningful\n\n - Greenfield opportunity to build something from the ground up, with leadership support and a clear growth path\n\n - Small, experienced team that moves fast and takes the work seriously\n\n - Competitive compensation, benefits, and equity\n\n\n\n\nCOMPENSATION\n\nMarble offers competitive compensation for this role. Compensation includes a base salary, equity, and full benefits.\n\n- - -\n\n\nEQUAL OPPORTUNITY EMPLOYER\n\nMarble Health is an equal opportunity employer committed to building an inclusive workplace. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, national origin, protected veteran status, disability, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law.\n\n\nREASONABLE ACCOMMODATIONS\n\nMarble Health is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with the Americans with Disabilities Act (ADA), Title VII of the Civil Rights Act, and other applicable federal, state, and local laws. Reasonable accommodations may be provided during the application, interview, and onboarding process, unless doing so would cause undue hardship. If you need to request an accommodation, or need assistance completing the application process, please contact Anthony Fowler by email at anthony@marblehealth.com.\n\n\nFAIR CHANCE HIRING\n\nQualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local fair chance and ban-the-box laws, including the New York City Fair Chance Act. Marble Health will conduct individualized assessments of criminal history only after a conditional offer of employment has been extended, and only to the extent permitted or required by applicable law.","compensation":{"compensationTierSummary":"$65K – $80K • Offers Equity","scrapeableCompensationSalarySummary":"$65K - $80K","compensationTiers":[{"id":"62d66d04-df8c-41cd-aae4-b8b76af826d2","tierSummary":"$65K – $80K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"41fd7fd7-ba2e-4365-a278-178081fd71f2","summary":"$65K – $80K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":65000,"maxValue":80000},{"id":"b09648de-30fd-43e7-85a8-0614fd85cbc2","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":65000,"maxValue":80000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}}],"apiVersion":"1"}