{"jobs":[{"id":"4793f5c8-009a-418e-b33f-1c2ae892f070","title":"Senior Software Engineer I","department":"R&D","team":"R&D","employmentType":"FullTime","location":"APAC - India","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-03T13:11:10.952+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Karnataka","addressCountry":"India","addressLocality":"Bangalore"}},"jobUrl":"https://jobs.ashbyhq.com/menlosecurity/4793f5c8-009a-418e-b33f-1c2ae892f070","applyUrl":"https://jobs.ashbyhq.com/menlosecurity/4793f5c8-009a-418e-b33f-1c2ae892f070/application","descriptionHtml":"<p style=\"min-height:1.5em\">Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.</p><h2><strong>Summary</strong></h2><p style=\"min-height:1.5em\">Menlo Security is looking for a Senior Software Engineer to join our growing development team. In this role, you'll design, build, and operate Menlo services, working closely with product, security, and operations partners to ship reliable, high-performing systems. The ideal candidate has hands-on experience building software in a cloud computing environment and is comfortable owning a feature from design through production. The team uses AI-assisted development tools — including AI pair-programming assistants and AI-assisted code review — as a standard part of the engineering workflow, and you'll be expected to use them to work faster and more effectively.</p><h2><strong>Outcomes &amp; KPIs</strong></h2><p style=\"min-height:1.5em\"><strong>Key Outcome(s) Owned:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Reliable, on-time delivery of new features and services that scale with Menlo's distributed platform.</p></li><li><p style=\"min-height:1.5em\">Sustained reliability and performance of the services this role owns or contributes to.</p></li></ul><p style=\"min-height:1.5em\"><strong>Success Metrics / KPIs:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">On-time delivery of committed features/services against sprint and quarterly roadmap commitments</p></li><li><p style=\"min-height:1.5em\">Uptime/availability of owned services (e.g., 99.9%+)</p></li><li><p style=\"min-height:1.5em\">Reduction in P1/P2 production incidents tied to owned services</p></li><li><p style=\"min-height:1.5em\">Code review turnaround time and PR cycle time</p></li><li><p style=\"min-height:1.5em\">Mean time to resolution (MTTR) for production issues in owned systems</p></li></ul><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design, develop, and own new features and services that are key contributors to Menlo's technical roadmap</p></li><li><p style=\"min-height:1.5em\">Evaluate and implement development and deployment technologies for API design, highly available and scalable distributed systems, and multithreaded/asynchronous applications with performance and security in mind</p></li><li><p style=\"min-height:1.5em\">Build, deploy, and operate core components of the Menlo Security platform</p></li><li><p style=\"min-height:1.5em\">Use AI pair-programming and AI-assisted code-review tools to accelerate implementation, generate tests, and speed up review cycles</p></li><li><p style=\"min-height:1.5em\">Apply AI-assisted debugging tooling to diagnose issues in distributed systems more quickly</p></li><li><p style=\"min-height:1.5em\">Partner with product, security, operations, and other cross-functional stakeholders to align on requirements and schedules</p></li></ul><h2><strong>Functional Competencies</strong></h2><p style=\"min-height:1.5em\"><strong>Required:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3-4 years of experience in cloud computing or related technical fields, with hands-on backend development in one or more languages such as Python, Go, C++, or Node.js</p></li><li><p style=\"min-height:1.5em\">Solid experience with Linux and networking technologies</p></li><li><p style=\"min-height:1.5em\">Experience with core AWS services (e.g., EC2, S3, VPC) or GCP and standard software development tooling (e.g., Git, Jira, Confluence, Jenkins)</p></li><li><p style=\"min-height:1.5em\">Experience with complex data structures, databases, and analytics technologies (e.g., Redis, Postgres, MySQL, Druid)</p></li><li><p style=\"min-height:1.5em\">Strong written and verbal communication skills, with high attention to detail and documentation</p></li><li><p style=\"min-height:1.5em\">Self-directed and motivated to learn new technologies with minimal guidance</p></li><li><p style=\"min-height:1.5em\">BE/<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://B.Tech\">B.Tech</a> or Master's degree required</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred / Nice to Have:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience with Linux boot processes, service monitoring, and networking internals (e.g., Tornado, C/C++, Go, systemd, Monit, Bash, cgroups/runc/libcontainer, Docker)</p></li><li><p style=\"min-height:1.5em\">Experience adapting and improving engineering best practices such as test-driven development, continuous delivery, and scrum/automation practices</p></li><li><p style=\"min-height:1.5em\">Comfortable incorporating AI-assisted coding tools (e.g., AI pair-programming assistants, AI code-review tools) into a modern development workflow</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">MSGL-I4</p><p style=\"min-height:1.5em\">Follow us on <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/menlo-security/\">LinkedIn</a>!</p><p style=\"min-height:1.5em\"><strong>Why Menlo?</strong></p><p style=\"min-height:1.5em\">At Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: <strong>Proactive Leadership</strong>, <strong>Straight Talk</strong>, <strong>United Impact</strong>, <strong>Elevated Talent</strong>, and <strong>Customer-Compelled</strong>. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.</p><p style=\"min-height:1.5em\"><strong>All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability</strong>.</p><p style=\"min-height:1.5em\"><em><strong>TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.</strong></em></p>","descriptionPlain":"Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.\n\n\nSUMMARY\n\nMenlo Security is looking for a Senior Software Engineer to join our growing development team. In this role, you'll design, build, and operate Menlo services, working closely with product, security, and operations partners to ship reliable, high-performing systems. The ideal candidate has hands-on experience building software in a cloud computing environment and is comfortable owning a feature from design through production. The team uses AI-assisted development tools — including AI pair-programming assistants and AI-assisted code review — as a standard part of the engineering workflow, and you'll be expected to use them to work faster and more effectively.\n\n\nOUTCOMES & KPIS\n\nKey Outcome(s) Owned:\n\n - Reliable, on-time delivery of new features and services that scale with Menlo's distributed platform.\n\n - Sustained reliability and performance of the services this role owns or contributes to.\n\nSuccess Metrics / KPIs:\n\n - On-time delivery of committed features/services against sprint and quarterly roadmap commitments\n\n - Uptime/availability of owned services (e.g., 99.9%+)\n\n - Reduction in P1/P2 production incidents tied to owned services\n\n - Code review turnaround time and PR cycle time\n\n - Mean time to resolution (MTTR) for production issues in owned systems\n\n\nWHAT YOU'LL DO\n\n - Design, develop, and own new features and services that are key contributors to Menlo's technical roadmap\n\n - Evaluate and implement development and deployment technologies for API design, highly available and scalable distributed systems, and multithreaded/asynchronous applications with performance and security in mind\n\n - Build, deploy, and operate core components of the Menlo Security platform\n\n - Use AI pair-programming and AI-assisted code-review tools to accelerate implementation, generate tests, and speed up review cycles\n\n - Apply AI-assisted debugging tooling to diagnose issues in distributed systems more quickly\n\n - Partner with product, security, operations, and other cross-functional stakeholders to align on requirements and schedules\n\n\nFUNCTIONAL COMPETENCIES\n\nRequired:\n\n - 3-4 years of experience in cloud computing or related technical fields, with hands-on backend development in one or more languages such as Python, Go, C++, or Node.js\n\n - Solid experience with Linux and networking technologies\n\n - Experience with core AWS services (e.g., EC2, S3, VPC) or GCP and standard software development tooling (e.g., Git, Jira, Confluence, Jenkins)\n\n - Experience with complex data structures, databases, and analytics technologies (e.g., Redis, Postgres, MySQL, Druid)\n\n - Strong written and verbal communication skills, with high attention to detail and documentation\n\n - Self-directed and motivated to learn new technologies with minimal guidance\n\n - BE/B.Tech http://B.Tech or Master's degree required\n\nPreferred / Nice to Have:\n\n - Experience with Linux boot processes, service monitoring, and networking internals (e.g., Tornado, C/C++, Go, systemd, Monit, Bash, cgroups/runc/libcontainer, Docker)\n\n - Experience adapting and improving engineering best practices such as test-driven development, continuous delivery, and scrum/automation practices\n\n - Comfortable incorporating AI-assisted coding tools (e.g., AI pair-programming assistants, AI code-review tools) into a modern development workflow\n\n\n\nMSGL-I4\n\nFollow us on LinkedIn https://www.linkedin.com/company/menlo-security/!\n\nWhy Menlo?\n\nAt Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: Proactive Leadership, Straight Talk, United Impact, Elevated Talent, and Customer-Compelled. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.\n\nAll qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.\n\nTO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6d39fd97-f731-453c-99ef-8331eca78749","title":"Sales Engineer - Channel","department":"Sales","team":"Sales Engineering","employmentType":"FullTime","location":"APAC - Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2025-09-25T16:42:39.289+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Kanto","addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/menlosecurity/6d39fd97-f731-453c-99ef-8331eca78749","applyUrl":"https://jobs.ashbyhq.com/menlosecurity/6d39fd97-f731-453c-99ef-8331eca78749/application","descriptionHtml":"<p style=\"min-height:1.5em\">Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.</p><p style=\"min-height:1.5em\">Menlo Security Channel Sales Engineer is a channel-focused, highly technical sales professional who provides support and guidance to channel partners, while collaborating with Channel Account Managers and channel organizations to recommend and develop appropriate security-focused solution offerings. The SE acts in a consultative fashion and is looked to as an expert in the IT security field by the channel team, channel partners and customers.</p><p style=\"min-height:1.5em\"><strong>Responsibilities</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Articulate the benefits of Menlo Security products and services for both technical and non-technical audiences. Research technical requirements of a channel-led opportunity to scope and architect a solution that meets the customer’s needs.</p></li><li><p style=\"min-height:1.5em\">Understand the customer's business drivers and map them to Menlo Security products and services that meet both their needs and budget.</p></li><li><p style=\"min-height:1.5em\">Support Proof of Concept (POC) engagements on channel-led opportunities. This includes deployment, configuration and troubleshooting of Menlo Security products and services, training of individuals on the use of Menlo Security products and services, acting as an interface between channel partners and Menlo Security's technical staff to lead the POC engagements to success.</p></li><li><p style=\"min-height:1.5em\">Provide reporting and feedback on channel partners and field activities to Sales, Product Management and Engineering.</p></li><li><p style=\"min-height:1.5em\">Work closely with channel partners to enable partner self-sufficiency and drive channel-led opportunities.</p></li><li><p style=\"min-height:1.5em\">Work closely with channel partners to grow and expand the implementation and integration of Menlo Security products and services.</p></li><li><p style=\"min-height:1.5em\">Support channel-led marketing campaigns and events.</p></li></ul><p style=\"min-height:1.5em\"><strong>Requirements</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Bachelor's or master's degree in computer science or related discipline or equivalent experience.</p></li><li><p style=\"min-height:1.5em\">5+ year experience in sales engineering role.</p></li><li><p style=\"min-height:1.5em\">Excellent knowledge and experience in deployment, configuration and troubleshooting of a wide variety of IT security technologies and solutions, especially the following fucus areas:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Web Technologies and Security (HTTP(S), Proxy, TLS Inspection, URL Filtering, Anti-Virus, Sandbox)</p></li><li><p style=\"min-height:1.5em\">Email Technologies and Security (SMTP(S), SPF/DKIM/DMARC, Anti-Spam, Anti-Virus, Sandbox)</p></li><li><p style=\"min-height:1.5em\">Network Technologies and Security (OSI Model, TCP/IP, IPv4/IPv6, DNS, Routing, Switching, Subnetting, VLAN, Tap, Load Balancing, Firewall, IPS/IDS, VPN)</p></li><li><p style=\"min-height:1.5em\">Other Technologies and Security (DLP, CASB, SIEM, EDR/NDR/XDR, SOAR)</p></li><li><p style=\"min-height:1.5em\">Malware Analysis (Static and Dynamic)</p></li><li><p style=\"min-height:1.5em\">Digital Forensics and Incident Response (Host-based and Network-based)</p></li><li><p style=\"min-height:1.5em\">Enterprise Architecture (Active Directory, ADFS, SCCM, LDAP, RADIUS, TACACS+, SAML, MFA, PKI)</p></li><li><p style=\"min-height:1.5em\">Virtualization Technologies (VMware, Citrix, Hyper-V, KVM)</p></li><li><p style=\"min-height:1.5em\">Cloud Computing Services (GCP, AWS, Azure)</p></li></ul></li><li><p style=\"min-height:1.5em\">Excellent knowledge and experience in maintaining sales engagement processes and progress in SFDC.</p></li><li><p style=\"min-height:1.5em\">Excellent knowledge and experience in managing technical responses to RFIs/RFPs.</p></li><li><p style=\"min-height:1.5em\">Fluent reading, writing and speaking skills in Japanese and English.</p></li><li><p style=\"min-height:1.5em\">Overnight travel throughout Japan and other countries (mainly USA) is required.</p></li></ul><p style=\"min-height:1.5em\"><strong>Additional Qualifications</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Strong leadership skills with the ability to independently prioritize and execute project tasks in a methodical and disciplined manner. Set and manage expectations with senior stakeholders and team members.</p></li><li><p style=\"min-height:1.5em\">Exceptional written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of Menlo Security products and services.</p></li><li><p style=\"min-height:1.5em\">Understand and be conversant about Menlo Security competitors, their solutions, strengths, weaknesses, opportunities and threats.</p></li><li><p style=\"min-height:1.5em\">Familiarity with various hacking and exploitation tools and methodologies, common malware families, and evasion techniques.</p></li><li><p style=\"min-height:1.5em\">Hold cybersecurity certifications such as ISC2, GIAC, IPA.</p></li><li><p style=\"min-height:1.5em\">Hold English certifications of Eiken Grade Pre-1+, TOEIC 800+ or equivalent.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><em><strong>Please note that this role requires the candidate to be based in Tokyo, and relocation sponsorship is not available.</strong></em></p><p style=\"min-height:1.5em\"></p></li></ul><p style=\"min-height:1.5em\">Follow us on <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/menlo-security/\">LinkedIn</a>!</p><p style=\"min-height:1.5em\"><strong>Why Menlo?</strong></p><p style=\"min-height:1.5em\">At Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: <strong>Proactive Leadership</strong>, <strong>Straight Talk</strong>, <strong>United Impact</strong>, <strong>Elevated Talent</strong>, and <strong>Customer-Compelled</strong>. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.</p><p style=\"min-height:1.5em\"><strong>All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability</strong>.</p><p style=\"min-height:1.5em\"><em><strong>TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.</strong></em></p>","descriptionPlain":"Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.\n\nMenlo Security Channel Sales Engineer is a channel-focused, highly technical sales professional who provides support and guidance to channel partners, while collaborating with Channel Account Managers and channel organizations to recommend and develop appropriate security-focused solution offerings. The SE acts in a consultative fashion and is looked to as an expert in the IT security field by the channel team, channel partners and customers.\n\nResponsibilities\n\n - Articulate the benefits of Menlo Security products and services for both technical and non-technical audiences. Research technical requirements of a channel-led opportunity to scope and architect a solution that meets the customer’s needs.\n\n - Understand the customer's business drivers and map them to Menlo Security products and services that meet both their needs and budget.\n\n - Support Proof of Concept (POC) engagements on channel-led opportunities. This includes deployment, configuration and troubleshooting of Menlo Security products and services, training of individuals on the use of Menlo Security products and services, acting as an interface between channel partners and Menlo Security's technical staff to lead the POC engagements to success.\n\n - Provide reporting and feedback on channel partners and field activities to Sales, Product Management and Engineering.\n\n - Work closely with channel partners to enable partner self-sufficiency and drive channel-led opportunities.\n\n - Work closely with channel partners to grow and expand the implementation and integration of Menlo Security products and services.\n\n - Support channel-led marketing campaigns and events.\n\nRequirements\n\n - Bachelor's or master's degree in computer science or related discipline or equivalent experience.\n\n - 5+ year experience in sales engineering role.\n\n - Excellent knowledge and experience in deployment, configuration and troubleshooting of a wide variety of IT security technologies and solutions, especially the following fucus areas:\n   \n   - Web Technologies and Security (HTTP(S), Proxy, TLS Inspection, URL Filtering, Anti-Virus, Sandbox)\n   \n   - Email Technologies and Security (SMTP(S), SPF/DKIM/DMARC, Anti-Spam, Anti-Virus, Sandbox)\n   \n   - Network Technologies and Security (OSI Model, TCP/IP, IPv4/IPv6, DNS, Routing, Switching, Subnetting, VLAN, Tap, Load Balancing, Firewall, IPS/IDS, VPN)\n   \n   - Other Technologies and Security (DLP, CASB, SIEM, EDR/NDR/XDR, SOAR)\n   \n   - Malware Analysis (Static and Dynamic)\n   \n   - Digital Forensics and Incident Response (Host-based and Network-based)\n   \n   - Enterprise Architecture (Active Directory, ADFS, SCCM, LDAP, RADIUS, TACACS+, SAML, MFA, PKI)\n   \n   - Virtualization Technologies (VMware, Citrix, Hyper-V, KVM)\n   \n   - Cloud Computing Services (GCP, AWS, Azure)\n\n - Excellent knowledge and experience in maintaining sales engagement processes and progress in SFDC.\n\n - Excellent knowledge and experience in managing technical responses to RFIs/RFPs.\n\n - Fluent reading, writing and speaking skills in Japanese and English.\n\n - Overnight travel throughout Japan and other countries (mainly USA) is required.\n\nAdditional Qualifications\n\n - Strong leadership skills with the ability to independently prioritize and execute project tasks in a methodical and disciplined manner. Set and manage expectations with senior stakeholders and team members.\n\n - Exceptional written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of Menlo Security products and services.\n\n - Understand and be conversant about Menlo Security competitors, their solutions, strengths, weaknesses, opportunities and threats.\n\n - Familiarity with various hacking and exploitation tools and methodologies, common malware families, and evasion techniques.\n\n - Hold cybersecurity certifications such as ISC2, GIAC, IPA.\n\n - Hold English certifications of Eiken Grade Pre-1+, TOEIC 800+ or equivalent.\n   \n   \n   \n   Please note that this role requires the candidate to be based in Tokyo, and relocation sponsorship is not available.\n   \n   \n\nFollow us on LinkedIn https://www.linkedin.com/company/menlo-security/!\n\nWhy Menlo?\n\nAt Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: Proactive Leadership, Straight Talk, United Impact, Elevated Talent, and Customer-Compelled. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.\n\nAll qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.\n\nTO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"56ed8b53-8b4d-49a1-bd1e-bce39b8fc132","title":"Senior Engineer 1","department":"R&D","team":"R&D","employmentType":"FullTime","location":"US - Distributed","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-25T19:23:01.659+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/menlosecurity/56ed8b53-8b4d-49a1-bd1e-bce39b8fc132","applyUrl":"https://jobs.ashbyhq.com/menlosecurity/56ed8b53-8b4d-49a1-bd1e-bce39b8fc132/application","descriptionHtml":"<p style=\"min-height:1.5em\">Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.</p><h2><strong>Summary</strong></h2><p style=\"min-height:1.5em\">Platform Infrastructure Engineering builds and operates Menlo Security's Infrastructure Platform, enabling our customers to connect to the Internet without compromise. As a Platform Infrastructure Engineer, you'll join a globally distributed team of experienced engineers building and managing the company's core infrastructure services on a cloud-native platform built on Google Kubernetes Engine and VMs spanning multiple regions and environments. The team manages infrastructure as code with Terraform and Spacelift, deploys with Helm, and emphasizes security-first design, comprehensive observability, and multi-region resilience. The team also uses AI-assisted development and code-review tools, including Gemini Code Assist, as part of the standard engineering workflow, and this role is expected to use LLM-based tooling to build and troubleshoot infrastructure code efficiently.<br /></p><h2><strong>Outcomes &amp; KPIs</strong></h2><p style=\"min-height:1.5em\"><strong>Key Outcome(s) Owned:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Reliable, secure, and scalable infrastructure across GCP and AWS supporting Menlo's platform globally.</p></li><li><p style=\"min-height:1.5em\">Reduced operational toil and incident recurrence through automation and Infrastructure as Code practices.</p></li><li><p style=\"min-height:1.5em\">Comprehensive, end-to-end observability framework providing deep platform visibility, proactive health monitoring, and accelerated incident detection and resolution.<br /></p></li></ul><p style=\"min-height:1.5em\"><strong>Success Metrics / KPIs:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Infrastructure uptime/availability across regions (e.g., 99.9%+)</p></li><li><p style=\"min-height:1.5em\">Mean time to detect (MTTD) and mean time to resolve (MTTR) for incidents</p></li><li><p style=\"min-height:1.5em\">Percentage of infrastructure changes deployed via IaC (Terraform) vs. manual changes</p></li><li><p style=\"min-height:1.5em\">On-call incident volume and reduction in repeat/preventable incidents</p></li><li><p style=\"min-height:1.5em\">Lead time for provisioning new infrastructure<br /></p></li></ul><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Implement, deploy, and maintain VM and Kubernetes infrastructure on GCP and AWS across dozens of clusters spanning development, staging, and production environments in multiple regions</p></li><li><p style=\"min-height:1.5em\">Build and maintain Infrastructure as Code using Terraform modules and Spacelift (or equivalent TACOS), provisioning networking, compute, storage, and security components, and implementing multi-layer configuration management workflows</p></li><li><p style=\"min-height:1.5em\">Implement and maintain observability solutions using Grafana Cloud, Prometheus/Mimir, and OTel collectors, designing dashboards and alerting rules across all platform components</p></li></ul><p style=\"min-height:1.5em\"></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Manage certificate lifecycle, DNS automation, ingress controllers, and service mesh networking with Cilium</p></li><li><p style=\"min-height:1.5em\">Partner with peers and across Engineering, Product, Compliance, and Security teams to align on requirements and consult on capacity planning, disaster recovery, and architectural decisions</p></li><li><p style=\"min-height:1.5em\">Identify and eliminate toil through automation — writing scripts, building CI/CD pipelines, and using AI-assisted coding tools to move faster</p></li><li><p style=\"min-height:1.5em\">Participate in a 24x7 on-call rotation as part of a globally distributed team, responding to incidents and driving post-incident reviews<br /></p></li></ul><h2><strong>Functional Competencies</strong></h2><p style=\"min-height:1.5em\"><strong>Required:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience</p></li><li><p style=\"min-height:1.5em\">6+ years of experience in software engineering</p></li><li><p style=\"min-height:1.5em\">Proficiency in common programming and scripting languages, particularly Python, Bash, and Go</p></li><li><p style=\"min-height:1.5em\">Understanding of network topologies, communication protocols (e.g., TCP/IP, HTTP/S, UDP, TLS), and enterprise-grade connectivity solutions</p></li><li><p style=\"min-height:1.5em\">Kubernetes expertise, including cluster administration, RBAC, networking, workload management, and troubleshooting in production environments</p></li><li><p style=\"min-height:1.5em\">Proven experience with Terraform for infrastructure provisioning and management</p></li><li><p style=\"min-height:1.5em\">Knowledge of Google Cloud Platform services including GKE, VPC networking, Cloud DNS, Artifact Registry, Secret Manager, IAM, Gemini Code Assist, and Workload Identity</p></li><li><p style=\"min-height:1.5em\">Clear understanding of how to use LLM-based code-assist tools to effectively build and troubleshoot software<br /></p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred / Nice to Have:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience with GitOps methodologies and tools<br /></p></li></ul><p style=\"min-height:1.5em\"><strong>Our Compensation and Benefits</strong></p><p style=\"min-height:1.5em\">At Menlo Security, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is 105,000 - 185,000 USD. </p><p style=\"min-height:1.5em\">In accordance with Canadian law, the range provided is Menlo Security’s reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become Menlo Security shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance.</p><p style=\"min-height:1.5em\">Menlo Security does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Menlo Security. </p><p style=\"min-height:1.5em\">Menlo Security is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.</p><p style=\"min-height:1.5em\"> </p><p style=\"min-height:1.5em\">MSGL-I4</p><p style=\"min-height:1.5em\">Follow us on <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/menlo-security/\">LinkedIn</a>!</p><p style=\"min-height:1.5em\"><strong>Why Menlo?</strong></p><p style=\"min-height:1.5em\">At Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: <strong>Proactive Leadership</strong>, <strong>Straight Talk</strong>, <strong>United Impact</strong>, <strong>Elevated Talent</strong>, and <strong>Customer-Compelled</strong>. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.</p><p style=\"min-height:1.5em\"><strong>All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability</strong>.</p><p style=\"min-height:1.5em\"><em><strong>TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.</strong></em></p>","descriptionPlain":"Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.\n\n\nSUMMARY\n\nPlatform Infrastructure Engineering builds and operates Menlo Security's Infrastructure Platform, enabling our customers to connect to the Internet without compromise. As a Platform Infrastructure Engineer, you'll join a globally distributed team of experienced engineers building and managing the company's core infrastructure services on a cloud-native platform built on Google Kubernetes Engine and VMs spanning multiple regions and environments. The team manages infrastructure as code with Terraform and Spacelift, deploys with Helm, and emphasizes security-first design, comprehensive observability, and multi-region resilience. The team also uses AI-assisted development and code-review tools, including Gemini Code Assist, as part of the standard engineering workflow, and this role is expected to use LLM-based tooling to build and troubleshoot infrastructure code efficiently.\n\n\n\nOUTCOMES & KPIS\n\nKey Outcome(s) Owned:\n\n - Reliable, secure, and scalable infrastructure across GCP and AWS supporting Menlo's platform globally.\n\n - Reduced operational toil and incident recurrence through automation and Infrastructure as Code practices.\n\n - Comprehensive, end-to-end observability framework providing deep platform visibility, proactive health monitoring, and accelerated incident detection and resolution.\n   \n\nSuccess Metrics / KPIs:\n\n - Infrastructure uptime/availability across regions (e.g., 99.9%+)\n\n - Mean time to detect (MTTD) and mean time to resolve (MTTR) for incidents\n\n - Percentage of infrastructure changes deployed via IaC (Terraform) vs. manual changes\n\n - On-call incident volume and reduction in repeat/preventable incidents\n\n - Lead time for provisioning new infrastructure\n   \n\n\nWHAT YOU'LL DO\n\n - Implement, deploy, and maintain VM and Kubernetes infrastructure on GCP and AWS across dozens of clusters spanning development, staging, and production environments in multiple regions\n\n - Build and maintain Infrastructure as Code using Terraform modules and Spacelift (or equivalent TACOS), provisioning networking, compute, storage, and security components, and implementing multi-layer configuration management workflows\n\n - Implement and maintain observability solutions using Grafana Cloud, Prometheus/Mimir, and OTel collectors, designing dashboards and alerting rules across all platform components\n\n\n\n - Manage certificate lifecycle, DNS automation, ingress controllers, and service mesh networking with Cilium\n\n - Partner with peers and across Engineering, Product, Compliance, and Security teams to align on requirements and consult on capacity planning, disaster recovery, and architectural decisions\n\n - Identify and eliminate toil through automation — writing scripts, building CI/CD pipelines, and using AI-assisted coding tools to move faster\n\n - Participate in a 24x7 on-call rotation as part of a globally distributed team, responding to incidents and driving post-incident reviews\n   \n\n\nFUNCTIONAL COMPETENCIES\n\nRequired:\n\n - Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience\n\n - 6+ years of experience in software engineering\n\n - Proficiency in common programming and scripting languages, particularly Python, Bash, and Go\n\n - Understanding of network topologies, communication protocols (e.g., TCP/IP, HTTP/S, UDP, TLS), and enterprise-grade connectivity solutions\n\n - Kubernetes expertise, including cluster administration, RBAC, networking, workload management, and troubleshooting in production environments\n\n - Proven experience with Terraform for infrastructure provisioning and management\n\n - Knowledge of Google Cloud Platform services including GKE, VPC networking, Cloud DNS, Artifact Registry, Secret Manager, IAM, Gemini Code Assist, and Workload Identity\n\n - Clear understanding of how to use LLM-based code-assist tools to effectively build and troubleshoot software\n   \n\nPreferred / Nice to Have:\n\n - Experience with GitOps methodologies and tools\n   \n\nOur Compensation and Benefits\n\nAt Menlo Security, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is 105,000 - 185,000 USD. \n\nIn accordance with Canadian law, the range provided is Menlo Security’s reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become Menlo Security shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance.\n\nMenlo Security does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Menlo Security. \n\nMenlo Security is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.\n\n \n\nMSGL-I4\n\nFollow us on LinkedIn https://www.linkedin.com/company/menlo-security/!\n\nWhy Menlo?\n\nAt Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: Proactive Leadership, Straight Talk, United Impact, Elevated Talent, and Customer-Compelled. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.\n\nAll qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.\n\nTO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"73cd7d9f-8c12-4ef8-b604-8efc85b28118","title":"Senior Engineer II","department":"Infrastructure","team":"Infrastructure","employmentType":"FullTime","location":"US - Distributed","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-28T23:25:50.438+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/menlosecurity/73cd7d9f-8c12-4ef8-b604-8efc85b28118","applyUrl":"https://jobs.ashbyhq.com/menlosecurity/73cd7d9f-8c12-4ef8-b604-8efc85b28118/application","descriptionHtml":"<p style=\"min-height:1.5em\">Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.</p><h2><strong>Summary</strong></h2><p style=\"min-height:1.5em\">Platform Infrastructure Engineering builds and operates Menlo Security's Infrastructure Platform, enabling our customers to connect to the Internet without compromise. As a Platform Infrastructure Engineer, you'll join a globally distributed team of experienced engineers building and managing the company's core infrastructure services on a cloud-native platform built on Google Kubernetes Engine and VMs spanning multiple regions and environments. The team manages infrastructure as code with Terraform and Spacelift, deploys with Helm, and emphasizes security-first design, comprehensive observability, and multi-region resilience. The team also uses AI-assisted development and code-review tools, including Gemini Code Assist, as part of the standard engineering workflow, and this role is expected to use LLM-based tooling to build and troubleshoot infrastructure code efficiently.</p><h2><strong>Outcomes &amp; KPIs</strong></h2><p style=\"min-height:1.5em\"><strong>Key Outcome(s) Owned:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Reliable, secure, and scalable infrastructure across GCP and AWS supporting Menlo's platform globally.</p></li><li><p style=\"min-height:1.5em\">Reduced operational toil and incident recurrence through automation and Infrastructure as Code practices.</p></li><li><p style=\"min-height:1.5em\">Comprehensive, end-to-end observability framework providing deep platform visibility, proactive health monitoring, and accelerated incident detection and resolution.</p></li></ul><p style=\"min-height:1.5em\"><strong>Success Metrics / KPIs:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Infrastructure uptime/availability across regions (e.g., 99.9%+)</p></li><li><p style=\"min-height:1.5em\">Mean time to detect (MTTD) and mean time to resolve (MTTR) for incidents</p></li><li><p style=\"min-height:1.5em\">Percentage of infrastructure changes deployed via IaC (Terraform) vs. manual changes</p></li><li><p style=\"min-height:1.5em\">On-call incident volume and reduction in repeat/preventable incidents</p></li><li><p style=\"min-height:1.5em\">Lead time for provisioning new infrastructure</p></li></ul><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design, deploy, and maintain VM and Kubernetes infrastructure on GCP and AWS across dozens of clusters spanning development, staging, and production environments in multiple regions</p></li><li><p style=\"min-height:1.5em\">Build and maintain Infrastructure as Code using Terraform modules and Spacelift (or equivalent TACOS), provisioning networking, compute, storage, and security components, and implementing multi-layer configuration management workflows</p></li><li><p style=\"min-height:1.5em\">Build and maintain observability solutions using Grafana Cloud, Prometheus/Mimir, and OTel collectors, designing dashboards and alerting rules across all platform components</p></li><li><p style=\"min-height:1.5em\">Manage certificate lifecycle, DNS automation, ingress controllers, and service mesh networking with Cilium</p></li><li><p style=\"min-height:1.5em\">Partner with peers and across Engineering, Product, Compliance, and Security teams to align on requirements and consult on capacity planning, disaster recovery, and architectural decisions</p></li><li><p style=\"min-height:1.5em\">Identify and eliminate toil through automation — writing scripts, building CI/CD pipelines, and using AI-assisted coding tools to move faster</p></li><li><p style=\"min-height:1.5em\">Participate in a 24x7 on-call rotation as part of a globally distributed team, responding to incidents and driving post-incident reviews</p></li></ul><h2><strong>Functional Competencies</strong></h2><p style=\"min-height:1.5em\"><strong>Required:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience</p></li><li><p style=\"min-height:1.5em\">10+ years of experience in software engineering</p></li><li><p style=\"min-height:1.5em\">Proficiency in common programming and scripting languages, particularly Python, Bash, and Go</p></li><li><p style=\"min-height:1.5em\">Understanding of network topologies, communication protocols (e.g., TCP/IP, HTTP/S, UDP, TLS), and enterprise-grade connectivity solutions</p></li><li><p style=\"min-height:1.5em\">Kubernetes expertise, including cluster administration, RBAC, networking, workload management, and troubleshooting in production environments</p></li><li><p style=\"min-height:1.5em\">Proven experience with Terraform for infrastructure provisioning and management</p></li><li><p style=\"min-height:1.5em\">Knowledge of Google Cloud Platform services including GKE, VPC networking, Cloud DNS, Artifact Registry, Secret Manager, IAM, Gemini Code Assist, and Workload Identity</p></li><li><p style=\"min-height:1.5em\">Clear understanding of how to use LLM-based code-assist tools to effectively build and troubleshoot software</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred / Nice to Have:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience with GitOps methodologies and tools</p><p style=\"min-height:1.5em\"> </p></li></ul><p style=\"min-height:1.5em\">MSGL-I4</p><p style=\"min-height:1.5em\">Follow us on <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/menlo-security/\">LinkedIn</a>!</p><p style=\"min-height:1.5em\"><strong>Why Menlo?</strong></p><p style=\"min-height:1.5em\">At Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: <strong>Proactive Leadership</strong>, <strong>Straight Talk</strong>, <strong>United Impact</strong>, <strong>Elevated Talent</strong>, and <strong>Customer-Compelled</strong>. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.</p><p style=\"min-height:1.5em\"><strong>All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability</strong>.</p><p style=\"min-height:1.5em\"><em><strong>TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.</strong></em></p>","descriptionPlain":"Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.\n\n\nSUMMARY\n\nPlatform Infrastructure Engineering builds and operates Menlo Security's Infrastructure Platform, enabling our customers to connect to the Internet without compromise. As a Platform Infrastructure Engineer, you'll join a globally distributed team of experienced engineers building and managing the company's core infrastructure services on a cloud-native platform built on Google Kubernetes Engine and VMs spanning multiple regions and environments. The team manages infrastructure as code with Terraform and Spacelift, deploys with Helm, and emphasizes security-first design, comprehensive observability, and multi-region resilience. The team also uses AI-assisted development and code-review tools, including Gemini Code Assist, as part of the standard engineering workflow, and this role is expected to use LLM-based tooling to build and troubleshoot infrastructure code efficiently.\n\n\nOUTCOMES & KPIS\n\nKey Outcome(s) Owned:\n\n - Reliable, secure, and scalable infrastructure across GCP and AWS supporting Menlo's platform globally.\n\n - Reduced operational toil and incident recurrence through automation and Infrastructure as Code practices.\n\n - Comprehensive, end-to-end observability framework providing deep platform visibility, proactive health monitoring, and accelerated incident detection and resolution.\n\nSuccess Metrics / KPIs:\n\n - Infrastructure uptime/availability across regions (e.g., 99.9%+)\n\n - Mean time to detect (MTTD) and mean time to resolve (MTTR) for incidents\n\n - Percentage of infrastructure changes deployed via IaC (Terraform) vs. manual changes\n\n - On-call incident volume and reduction in repeat/preventable incidents\n\n - Lead time for provisioning new infrastructure\n\n\nWHAT YOU'LL DO\n\n - Design, deploy, and maintain VM and Kubernetes infrastructure on GCP and AWS across dozens of clusters spanning development, staging, and production environments in multiple regions\n\n - Build and maintain Infrastructure as Code using Terraform modules and Spacelift (or equivalent TACOS), provisioning networking, compute, storage, and security components, and implementing multi-layer configuration management workflows\n\n - Build and maintain observability solutions using Grafana Cloud, Prometheus/Mimir, and OTel collectors, designing dashboards and alerting rules across all platform components\n\n - Manage certificate lifecycle, DNS automation, ingress controllers, and service mesh networking with Cilium\n\n - Partner with peers and across Engineering, Product, Compliance, and Security teams to align on requirements and consult on capacity planning, disaster recovery, and architectural decisions\n\n - Identify and eliminate toil through automation — writing scripts, building CI/CD pipelines, and using AI-assisted coding tools to move faster\n\n - Participate in a 24x7 on-call rotation as part of a globally distributed team, responding to incidents and driving post-incident reviews\n\n\nFUNCTIONAL COMPETENCIES\n\nRequired:\n\n - Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience\n\n - 10+ years of experience in software engineering\n\n - Proficiency in common programming and scripting languages, particularly Python, Bash, and Go\n\n - Understanding of network topologies, communication protocols (e.g., TCP/IP, HTTP/S, UDP, TLS), and enterprise-grade connectivity solutions\n\n - Kubernetes expertise, including cluster administration, RBAC, networking, workload management, and troubleshooting in production environments\n\n - Proven experience with Terraform for infrastructure provisioning and management\n\n - Knowledge of Google Cloud Platform services including GKE, VPC networking, Cloud DNS, Artifact Registry, Secret Manager, IAM, Gemini Code Assist, and Workload Identity\n\n - Clear understanding of how to use LLM-based code-assist tools to effectively build and troubleshoot software\n\nPreferred / Nice to Have:\n\n - Experience with GitOps methodologies and tools\n   \n    \n\nMSGL-I4\n\nFollow us on LinkedIn https://www.linkedin.com/company/menlo-security/!\n\nWhy Menlo?\n\nAt Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: Proactive Leadership, Straight Talk, United Impact, Elevated Talent, and Customer-Compelled. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.\n\nAll qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.\n\nTO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2f364a45-2fbc-4284-836c-94b587caed61","title":"Manager,Engineering","department":"R&D","team":"R&D","employmentType":"FullTime","location":"APAC - India","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2025-12-17T13:14:32.638+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Karnataka","addressCountry":"India","addressLocality":"Bangalore"}},"jobUrl":"https://jobs.ashbyhq.com/menlosecurity/2f364a45-2fbc-4284-836c-94b587caed61","applyUrl":"https://jobs.ashbyhq.com/menlosecurity/2f364a45-2fbc-4284-836c-94b587caed61/application","descriptionHtml":"<p style=\"min-height:1.5em\">Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.</p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\">Menlo Security is looking for a talented Engineering Manager to join our team in Bangalore. You will manage employees located in Bangalore and will contribute technical leadership to the team that designs, builds, and supports the scalable, high-performance services underpinning our world-class Secure Application Access technology.</p><p style=\"min-height:1.5em\">Menlo serves millions of users on our worldwide cloud on desktop and mobile platforms. We're looking for a strong leader to guide and mentor the team in the architecture, design, development, deployment, and monitoring of our core <strong>microservices, data stores, and cloud infrastructure</strong> that power our platform.</p><p style=\"min-height:1.5em\">The management team is highly experienced and collegial, with a strong design and code review culture. We encourage candidates with a background in <strong>highly scalable distributed systems, networking, and cybersecurity</strong> to apply if you feel your skill set can be applied to new challenges.</p><p style=\"min-height:1.5em\">The position is full-time and based in our <strong>Bangalore, India office</strong>.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Your Experience</strong></p><p style=\"min-height:1.5em\">Requirements for the role include:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Deep expertise in one or more core backend languages</strong>, specifically <strong>Golang and/or NodeJS</strong>.</p></li><li><p style=\"min-height:1.5em\">Experience with <strong>Python </strong>is a plus.</p></li><li><p style=\"min-height:1.5em\">Proven experience in designing and building <strong>scalable, resilient microservices architectures</strong>.</p></li><li><p style=\"min-height:1.5em\">Strong knowledge of <strong>NoSQL database technologies</strong> and experience with services like <strong>Spanner, DynamoDB, or GKE exposure</strong> for data persistence.</p></li><li><p style=\"min-height:1.5em\">Hands-on experience with modern DevOps practices, including <strong>CI/CD, Terraform, Kubernetes, and Docker</strong>.</p></li><li><p style=\"min-height:1.5em\">Experience with major cloud providers, specifically <strong>GCP or AWS</strong>.</p></li><li><p style=\"min-height:1.5em\">A strong background in <strong>Networking</strong> concepts (e.g., TCP/IP, HTTP) and <strong>Cybersecurity</strong> is a significant advantage.</p></li><li><p style=\"min-height:1.5em\">Proven experience leading and mentoring high-performing software development teams.</p></li><li><p style=\"min-height:1.5em\">Experience with Agile development methodologies (e.g., Scrum, Kanban).</p></li><li><p style=\"min-height:1.5em\">Excellent analytical and problem-solving skills, especially in diagnosing complex distributed system issues.</p></li><li><p style=\"min-height:1.5em\">Ability to provide technical guidance, perform code reviews, and debug complex, high-traffic services.</p></li><li><p style=\"min-height:1.5em\">Strong written and verbal communication skills to effectively collaborate with technical and non-technical stakeholders.</p></li><li><p style=\"min-height:1.5em\">Proactive, ambitious, with a strong ability to learn new technologies and evolve team practices.</p></li><li><p style=\"min-height:1.5em\">Highly organized and detail oriented.</p></li><li><p style=\"min-height:1.5em\"><strong>2+ years of experience</strong> in leading and building high-performing engineering teams, attracting top talent with diverse skills, and hands-on management (including responsibilities such as performance reviews, talent assessment, onboarding and training new team members, etc.)</p></li></ul><p style=\"min-height:1.5em\"><strong>BE/BTech or Masters in Computer</strong> Science with 8 - 12 years of hands on Software development experience</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">MSGL-I4</p><p style=\"min-height:1.5em\">Follow us on <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/menlo-security/\">LinkedIn</a>!</p><p style=\"min-height:1.5em\"><strong>Why Menlo?</strong></p><p style=\"min-height:1.5em\">At Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: <strong>Proactive Leadership</strong>, <strong>Straight Talk</strong>, <strong>United Impact</strong>, <strong>Elevated Talent</strong>, and <strong>Customer-Compelled</strong>. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.</p><p style=\"min-height:1.5em\"><strong>All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability</strong>.</p><p style=\"min-height:1.5em\"><em><strong>TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.</strong></em></p>","descriptionPlain":"Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.\n\nAbout the Role\n\nMenlo Security is looking for a talented Engineering Manager to join our team in Bangalore. You will manage employees located in Bangalore and will contribute technical leadership to the team that designs, builds, and supports the scalable, high-performance services underpinning our world-class Secure Application Access technology.\n\nMenlo serves millions of users on our worldwide cloud on desktop and mobile platforms. We're looking for a strong leader to guide and mentor the team in the architecture, design, development, deployment, and monitoring of our core microservices, data stores, and cloud infrastructure that power our platform.\n\nThe management team is highly experienced and collegial, with a strong design and code review culture. We encourage candidates with a background in highly scalable distributed systems, networking, and cybersecurity to apply if you feel your skill set can be applied to new challenges.\n\nThe position is full-time and based in our Bangalore, India office.\n\n\n\n\n\nYour Experience\n\nRequirements for the role include:\n\n - Deep expertise in one or more core backend languages, specifically Golang and/or NodeJS.\n\n - Experience with Python is a plus.\n\n - Proven experience in designing and building scalable, resilient microservices architectures.\n\n - Strong knowledge of NoSQL database technologies and experience with services like Spanner, DynamoDB, or GKE exposure for data persistence.\n\n - Hands-on experience with modern DevOps practices, including CI/CD, Terraform, Kubernetes, and Docker.\n\n - Experience with major cloud providers, specifically GCP or AWS.\n\n - A strong background in Networking concepts (e.g., TCP/IP, HTTP) and Cybersecurity is a significant advantage.\n\n - Proven experience leading and mentoring high-performing software development teams.\n\n - Experience with Agile development methodologies (e.g., Scrum, Kanban).\n\n - Excellent analytical and problem-solving skills, especially in diagnosing complex distributed system issues.\n\n - Ability to provide technical guidance, perform code reviews, and debug complex, high-traffic services.\n\n - Strong written and verbal communication skills to effectively collaborate with technical and non-technical stakeholders.\n\n - Proactive, ambitious, with a strong ability to learn new technologies and evolve team practices.\n\n - Highly organized and detail oriented.\n\n - 2+ years of experience in leading and building high-performing engineering teams, attracting top talent with diverse skills, and hands-on management (including responsibilities such as performance reviews, talent assessment, onboarding and training new team members, etc.)\n\nBE/BTech or Masters in Computer Science with 8 - 12 years of hands on Software development experience\n\n\n\nMSGL-I4\n\nFollow us on LinkedIn https://www.linkedin.com/company/menlo-security/!\n\nWhy Menlo?\n\nAt Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: Proactive Leadership, Straight Talk, United Impact, Elevated Talent, and Customer-Compelled. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.\n\nAll qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.\n\nTO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"36fd13f6-aa69-40ad-b06c-5dd6301bebb1","title":"Senior Security Engineer - Pentester","department":"CISO-R&D","team":"CISO-R&D","employmentType":"FullTime","location":"AMER - Canada","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-03T17:45:57.176+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/menlosecurity/36fd13f6-aa69-40ad-b06c-5dd6301bebb1","applyUrl":"https://jobs.ashbyhq.com/menlosecurity/36fd13f6-aa69-40ad-b06c-5dd6301bebb1/application","descriptionHtml":"<p style=\"min-height:1.5em\">Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.</p><h2><strong>Summary</strong></h2><p style=\"min-height:1.5em\">We're looking for a forward-thinking Security Engineer to join our security team, focused on offensive and defensive testing, penetration testing of product features, and the cloud architecture behind the product. You'll operate across a complex multi-cloud environment (AWS &amp; GCP) spanning traditional VMs and modern managed and unmanaged container-based architectures, partnering with fellow Penetration Testing and Cloud Security engineers to run targeted assessments during the testing window immediately before each release. The role reaches beyond the application layer into the Control Plane, reviewing cloud configurations, IAM policies, and orchestration layers against security baselines, and extends to the frontline of external defense by triaging bug bounty submissions and outside vulnerability reports. AI and large language models are core to how this team works day to day — you'll use them to accelerate reconnaissance, generate attack vectors, analyze configurations, and draft vulnerability reports, while applying human judgment to validate findings and communicate risk clearly to product teams. Speed matters here: the team's operating cadence is built around identifying, validating, and reporting vulnerabilities quickly enough to keep pace with release velocity.<br /></p><h2><strong>Outcomes &amp; KPIs</strong></h2><p style=\"min-height:1.5em\"><strong>Key Outcome(s) Owned:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Ensure new product features and the underlying multi-cloud (AWS/GCP) infrastructure are rigorously security-tested before release, and that vulnerabilities surfaced internally or via bug bounty are triaged and communicated with speed and precision.<br /></p></li></ul><p style=\"min-height:1.5em\"><strong>Success Metrics / KPIs</strong>:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Percentage of roadmap features assessed within the pre-release testing window.</p></li><li><p style=\"min-height:1.5em\">Mean time to triage and validate bug bounty / external vulnerability reports.</p></li><li><p style=\"min-height:1.5em\">Reduction in critical/high-severity vulnerabilities escaping to production post-release.</p></li><li><p style=\"min-height:1.5em\">Time saved per assessment cycle through AI-assisted tooling and automation.</p></li><li><p style=\"min-height:1.5em\">Quality and actionability of vulnerability reports and PoCs, as rated by product teams.<br /></p></li></ul><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Conduct deep-dive penetration tests of products across a multi-cloud (AWS &amp; GCP) environment, working in tandem with a peer pentester.</p></li><li><p style=\"min-height:1.5em\">Review IAM policies, service configurations, and cloud-native permission structures across the Control Plane to ensure cloud configurations meet security baselines.</p></li><li><p style=\"min-height:1.5em\">Execute dynamic testing against web interfaces and API endpoints (Data Plane &amp; Web UI).</p></li><li><p style=\"min-height:1.5em\">Assess the security posture of hybrid infrastructure spanning containers and virtual machines.</p></li><li><p style=\"min-height:1.5em\">Triage findings, build clear and reproducible proofs-of-concept, and partner with product teams to explain risk and drive remediation.</p></li><li><p style=\"min-height:1.5em\">Use AI and large language models to automate reconnaissance, generate attack vectors, analyze configurations, and draft vulnerability reports, applying strong prompt-engineering skills to security contexts.</p></li><li><p style=\"min-height:1.5em\">Monitor bug bounty pipelines and external reports, validating findings and managing researcher communication.<br /></p></li></ul><h2><strong>Functional Competencies</strong></h2><p style=\"min-height:1.5em\"><strong>Required:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Multi-Cloud Fluency:</strong> Deep architectural understanding of GCP and AWS. Capable of pivoting seamlessly between providers, performing manual configuration reviews of complex IAM/Resource hierarchies, and leveraging native APIs or modern CSPM frameworks to validate security controls.</p></li><li><p style=\"min-height:1.5em\"><strong>Container Security:</strong> Proven experience auditing and hardening managed container services (GKE Autopilot/Standard, EKS, ECS) and self-hosted/unmanaged workloads (K8s, k3s, OCI-runc).</p></li><li><p style=\"min-height:1.5em\"><strong>AI Tooling:</strong> Demonstrated ability to integrate AI/LLM tools (e.g., Gemini, Claude) into the pentesting lifecycle to increase speed and coverage.</p></li><li><p style=\"min-height:1.5em\"><strong>Web Application Security:</strong> Expert-level knowledge of web application security principles and offensive testing methodologies, with deep proficiency in OWASP Top 10 vulnerabilities, modern web framework exploitation, and API security (REST, WebSockets). Extensive hands-on experience conducting manual security assessments using Burp Suite Professional, OWASP ZAP, or similar tooling. Strong understanding of browser security mechanisms (CSP, CORS, SameSite cookies, Subresource Integrity), secure authentication/authorization patterns (OAuth 2.0, OIDC, JWT), and security header configurations (HSTS, X-Frame-Options, Permissions-Policy). Proven ability to identify complex security flaws beyond automated scanner detection, validate findings through proof-of-concept development, and provide actionable remediation guidance to engineering teams.</p></li><li><p style=\"min-height:1.5em\"><strong>Security Automation:</strong> Proficiency in Python, Go, or Bash to eliminate \"toil\" — writing custom scripts and tooling to automate vulnerability discovery, validate security controls, and streamline testing workflows.</p></li><li><p style=\"min-height:1.5em\"><strong>Infrastructure as Code:</strong> Solid grasp of Terraform and cloud-native deployment patterns; able to interpret and audit complex HCL files to identify misconfigurations before they are provisioned.</p></li><li><p style=\"min-height:1.5em\"><strong>Communication:</strong> Ability to write high-quality technical reports that Product Teams can easily understand and act upon.<br /></p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred / Nice to Have:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience with Gatekeeper policies and Binary Authorization.<br /></p></li></ul><p style=\"min-height:1.5em\"><strong>Our Compensation and Benefits</strong></p><p style=\"min-height:1.5em\">At Menlo Security, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is 158,000 CAD - 237,000 CAD.</p><p style=\"min-height:1.5em\">In accordance with Canadian law, the range provided is Menlo Security’s reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become Menlo Security shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance.</p><p style=\"min-height:1.5em\">Menlo Security does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Menlo Security. </p><p style=\"min-height:1.5em\">Menlo Security is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.</p><p style=\"min-height:1.5em\"> </p><p style=\"min-height:1.5em\">MSGL-I4</p><p style=\"min-height:1.5em\">Follow us on <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/menlo-security/\">LinkedIn</a>!</p><p style=\"min-height:1.5em\"><strong>Why Menlo?</strong></p><p style=\"min-height:1.5em\">At Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: <strong>Proactive Leadership</strong>, <strong>Straight Talk</strong>, <strong>United Impact</strong>, <strong>Elevated Talent</strong>, and <strong>Customer-Compelled</strong>. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.</p><p style=\"min-height:1.5em\"><strong>All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability</strong>.</p><p style=\"min-height:1.5em\"><em><strong>TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.</strong></em></p>","descriptionPlain":"Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.\n\n\nSUMMARY\n\nWe're looking for a forward-thinking Security Engineer to join our security team, focused on offensive and defensive testing, penetration testing of product features, and the cloud architecture behind the product. You'll operate across a complex multi-cloud environment (AWS & GCP) spanning traditional VMs and modern managed and unmanaged container-based architectures, partnering with fellow Penetration Testing and Cloud Security engineers to run targeted assessments during the testing window immediately before each release. The role reaches beyond the application layer into the Control Plane, reviewing cloud configurations, IAM policies, and orchestration layers against security baselines, and extends to the frontline of external defense by triaging bug bounty submissions and outside vulnerability reports. AI and large language models are core to how this team works day to day — you'll use them to accelerate reconnaissance, generate attack vectors, analyze configurations, and draft vulnerability reports, while applying human judgment to validate findings and communicate risk clearly to product teams. Speed matters here: the team's operating cadence is built around identifying, validating, and reporting vulnerabilities quickly enough to keep pace with release velocity.\n\n\n\nOUTCOMES & KPIS\n\nKey Outcome(s) Owned:\n\n - Ensure new product features and the underlying multi-cloud (AWS/GCP) infrastructure are rigorously security-tested before release, and that vulnerabilities surfaced internally or via bug bounty are triaged and communicated with speed and precision.\n   \n\nSuccess Metrics / KPIs:\n\n - Percentage of roadmap features assessed within the pre-release testing window.\n\n - Mean time to triage and validate bug bounty / external vulnerability reports.\n\n - Reduction in critical/high-severity vulnerabilities escaping to production post-release.\n\n - Time saved per assessment cycle through AI-assisted tooling and automation.\n\n - Quality and actionability of vulnerability reports and PoCs, as rated by product teams.\n   \n\n\nWHAT YOU'LL DO\n\n - Conduct deep-dive penetration tests of products across a multi-cloud (AWS & GCP) environment, working in tandem with a peer pentester.\n\n - Review IAM policies, service configurations, and cloud-native permission structures across the Control Plane to ensure cloud configurations meet security baselines.\n\n - Execute dynamic testing against web interfaces and API endpoints (Data Plane & Web UI).\n\n - Assess the security posture of hybrid infrastructure spanning containers and virtual machines.\n\n - Triage findings, build clear and reproducible proofs-of-concept, and partner with product teams to explain risk and drive remediation.\n\n - Use AI and large language models to automate reconnaissance, generate attack vectors, analyze configurations, and draft vulnerability reports, applying strong prompt-engineering skills to security contexts.\n\n - Monitor bug bounty pipelines and external reports, validating findings and managing researcher communication.\n   \n\n\nFUNCTIONAL COMPETENCIES\n\nRequired:\n\n - Multi-Cloud Fluency: Deep architectural understanding of GCP and AWS. Capable of pivoting seamlessly between providers, performing manual configuration reviews of complex IAM/Resource hierarchies, and leveraging native APIs or modern CSPM frameworks to validate security controls.\n\n - Container Security: Proven experience auditing and hardening managed container services (GKE Autopilot/Standard, EKS, ECS) and self-hosted/unmanaged workloads (K8s, k3s, OCI-runc).\n\n - AI Tooling: Demonstrated ability to integrate AI/LLM tools (e.g., Gemini, Claude) into the pentesting lifecycle to increase speed and coverage.\n\n - Web Application Security: Expert-level knowledge of web application security principles and offensive testing methodologies, with deep proficiency in OWASP Top 10 vulnerabilities, modern web framework exploitation, and API security (REST, WebSockets). Extensive hands-on experience conducting manual security assessments using Burp Suite Professional, OWASP ZAP, or similar tooling. Strong understanding of browser security mechanisms (CSP, CORS, SameSite cookies, Subresource Integrity), secure authentication/authorization patterns (OAuth 2.0, OIDC, JWT), and security header configurations (HSTS, X-Frame-Options, Permissions-Policy). Proven ability to identify complex security flaws beyond automated scanner detection, validate findings through proof-of-concept development, and provide actionable remediation guidance to engineering teams.\n\n - Security Automation: Proficiency in Python, Go, or Bash to eliminate \"toil\" — writing custom scripts and tooling to automate vulnerability discovery, validate security controls, and streamline testing workflows.\n\n - Infrastructure as Code: Solid grasp of Terraform and cloud-native deployment patterns; able to interpret and audit complex HCL files to identify misconfigurations before they are provisioned.\n\n - Communication: Ability to write high-quality technical reports that Product Teams can easily understand and act upon.\n   \n\nPreferred / Nice to Have:\n\n - Experience with Gatekeeper policies and Binary Authorization.\n   \n\nOur Compensation and Benefits\n\nAt Menlo Security, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is 158,000 CAD - 237,000 CAD.\n\nIn accordance with Canadian law, the range provided is Menlo Security’s reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become Menlo Security shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance.\n\nMenlo Security does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Menlo Security. \n\nMenlo Security is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.\n\n \n\nMSGL-I4\n\nFollow us on LinkedIn https://www.linkedin.com/company/menlo-security/!\n\nWhy Menlo?\n\nAt Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: Proactive Leadership, Straight Talk, United Impact, Elevated Talent, and Customer-Compelled. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.\n\nAll qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.\n\nTO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e41e7613-f4a0-40f6-8aea-f895af9f021f","title":"Principal Platform Infrastructure Engineer (SRE Enablement)","department":"Infrastructure","team":"Infrastructure","employmentType":"FullTime","location":"EMEA - Distributed (UK)","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-12T14:59:14.848+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United Kingdom","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/menlosecurity/e41e7613-f4a0-40f6-8aea-f895af9f021f","applyUrl":"https://jobs.ashbyhq.com/menlosecurity/e41e7613-f4a0-40f6-8aea-f895af9f021f/application","descriptionHtml":"<p style=\"min-height:1.5em\">Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.</p><h2>About the Role</h2><p style=\"min-height:1.5em\">Platform Infrastructure Engineering is responsible for building and operating Menlo Security's Infrastructure Platform. Together with the rest of our engineering teams, we enable our customers to connect to the Internet without compromise. Our environment provides services globally. We expect failure, build security in by design, create evolvable systems, and enable multi-tenancy across the infrastructure. Automation is an absolute for us.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">We are committed to getting it done properly, the first time.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">As a Platform Infrastructure Engineer, you'll join a group of experienced engineers who are part of a globally distributed team responsible for building and managing the company's core infrastructure services and maintaining our constantly growing platform. The team operates a sophisticated cloud-native infrastructure built on Google Kubernetes Engine and VMs spanning multiple environments globally from development to production. We manage infrastructure as code with Terraform and Spacelift orchestration, and deploy services using Helm charts. Our platform emphasizes security-first design, comprehensive observability, and multi-region resilience. Success in this role requires working with a vast VM fleet in AWS and GCP as well as Kubernetes, writing Infrastructure as Code, and a passion for automation and reliability engineering.</p><h2>Responsibilities</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Architect and govern the design, deployment, and operation of high-scale, multi-region VM and Kubernetes infrastructure on GCP and AWS, ensuring maximum resilience and performance across all environments.</p></li><li><p style=\"min-height:1.5em\">Drive cross-functional technical alignment with Engineering, Product, Compliance, and Security teams, serving as the architectural consultant and leader for major initiatives involving capacity planning, disaster recovery, and cloud-native application design.</p></li><li><p style=\"min-height:1.5em\">Define and enforce organizational best practices and standards for Infrastructure as Code (IaC) using Terraform and Spacelift, ensuring consistency and security across all provisioned cloud resources (GCP/AWS).</p></li><li><p style=\"min-height:1.5em\">Design and manage complex, multi-layer configuration management and deployment workflows that optimize reliability and operational efficiency across the entire platform.</p></li><li><p style=\"min-height:1.5em\">Set the technical direction and implement comprehensive observability solutions (Grafana Cloud, Prometheus/Mimir, OTel collectors), establishing organization-wide standards for system visibility, metrics, and alerting.</p></li><li><p style=\"min-height:1.5em\">Define the strategic architecture and lifecycle management of core platform services, including certificate management, DNS automation, ingress controllers, and service mesh networking (Cilium).</p></li><li><p style=\"min-height:1.5em\">Proactively identify and lead large-scale strategic efforts to eliminate technical toil and improve operational efficiency through the development of tools, strategic automation, and building advanced CI/CD pipelines.</p></li><li><p style=\"min-height:1.5em\">Mentor and provide deep technical guidance to both junior and senior engineers within Platform Infrastructure Engineering.</p></li><li><p style=\"min-height:1.5em\">Participate in a 24x7 on-call rotation as part of a globally distributed team, responding to incidents and driving post-incident reviews to ensure long-term solutions and process i</p></li></ul><h2>Requirements</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Bachelor's degree in Computer Science, similar technical field of study, or equivalent practical experience.</p></li><li><p style=\"min-height:1.5em\">Proficiency in common programming &amp; scripting languages. We use a lot of python, bash and go.</p></li><li><p style=\"min-height:1.5em\">Understanding of network topologies, communication protocols (ie. TCP/IP, HTTP/S, UDP, TLS)  and enterprise grade connectivity solutions.</p></li><li><p style=\"min-height:1.5em\">Kubernetes expertise including cluster administration, RBAC, networking, workload management, and troubleshooting across production environments.</p></li><li><p style=\"min-height:1.5em\">Proven experience with Terraform for infrastructure provisioning and management.</p></li><li><p style=\"min-height:1.5em\">Knowledge of Google Cloud Platform services including GKE, VPC networking, Cloud DNS, Artifact Registry, Secret Manager, IAM, Gemini Code Assist, and Workload Identity.</p></li><li><p style=\"min-height:1.5em\">Prior experience and success mentoring other junior and senior engineers</p></li><li><p style=\"min-height:1.5em\">Experience with GitOps methodologies and tools.</p></li><li><p style=\"min-height:1.5em\">Clear understanding of how to use LLM code assist tools to effectively build software.</p></li></ul><p style=\"min-height:1.5em\">Follow us on <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/menlo-security/\">LinkedIn</a>!</p><p style=\"min-height:1.5em\"><strong>Why Menlo?</strong></p><p style=\"min-height:1.5em\">At Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: <strong>Proactive Leadership</strong>, <strong>Straight Talk</strong>, <strong>United Impact</strong>, <strong>Elevated Talent</strong>, and <strong>Customer-Compelled</strong>. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.</p><p style=\"min-height:1.5em\"><strong>All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability</strong>.</p><p style=\"min-height:1.5em\"><em><strong>TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.</strong></em></p>","descriptionPlain":"Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.\n\n\nABOUT THE ROLE\n\nPlatform Infrastructure Engineering is responsible for building and operating Menlo Security's Infrastructure Platform. Together with the rest of our engineering teams, we enable our customers to connect to the Internet without compromise. Our environment provides services globally. We expect failure, build security in by design, create evolvable systems, and enable multi-tenancy across the infrastructure. Automation is an absolute for us.\n\n\n\nWe are committed to getting it done properly, the first time.\n\n\n\nAs a Platform Infrastructure Engineer, you'll join a group of experienced engineers who are part of a globally distributed team responsible for building and managing the company's core infrastructure services and maintaining our constantly growing platform. The team operates a sophisticated cloud-native infrastructure built on Google Kubernetes Engine and VMs spanning multiple environments globally from development to production. We manage infrastructure as code with Terraform and Spacelift orchestration, and deploy services using Helm charts. Our platform emphasizes security-first design, comprehensive observability, and multi-region resilience. Success in this role requires working with a vast VM fleet in AWS and GCP as well as Kubernetes, writing Infrastructure as Code, and a passion for automation and reliability engineering.\n\n\nRESPONSIBILITIES\n\n - Architect and govern the design, deployment, and operation of high-scale, multi-region VM and Kubernetes infrastructure on GCP and AWS, ensuring maximum resilience and performance across all environments.\n\n - Drive cross-functional technical alignment with Engineering, Product, Compliance, and Security teams, serving as the architectural consultant and leader for major initiatives involving capacity planning, disaster recovery, and cloud-native application design.\n\n - Define and enforce organizational best practices and standards for Infrastructure as Code (IaC) using Terraform and Spacelift, ensuring consistency and security across all provisioned cloud resources (GCP/AWS).\n\n - Design and manage complex, multi-layer configuration management and deployment workflows that optimize reliability and operational efficiency across the entire platform.\n\n - Set the technical direction and implement comprehensive observability solutions (Grafana Cloud, Prometheus/Mimir, OTel collectors), establishing organization-wide standards for system visibility, metrics, and alerting.\n\n - Define the strategic architecture and lifecycle management of core platform services, including certificate management, DNS automation, ingress controllers, and service mesh networking (Cilium).\n\n - Proactively identify and lead large-scale strategic efforts to eliminate technical toil and improve operational efficiency through the development of tools, strategic automation, and building advanced CI/CD pipelines.\n\n - Mentor and provide deep technical guidance to both junior and senior engineers within Platform Infrastructure Engineering.\n\n - Participate in a 24x7 on-call rotation as part of a globally distributed team, responding to incidents and driving post-incident reviews to ensure long-term solutions and process i\n\n\nREQUIREMENTS\n\n - Bachelor's degree in Computer Science, similar technical field of study, or equivalent practical experience.\n\n - Proficiency in common programming & scripting languages. We use a lot of python, bash and go.\n\n - Understanding of network topologies, communication protocols (ie. TCP/IP, HTTP/S, UDP, TLS)  and enterprise grade connectivity solutions.\n\n - Kubernetes expertise including cluster administration, RBAC, networking, workload management, and troubleshooting across production environments.\n\n - Proven experience with Terraform for infrastructure provisioning and management.\n\n - Knowledge of Google Cloud Platform services including GKE, VPC networking, Cloud DNS, Artifact Registry, Secret Manager, IAM, Gemini Code Assist, and Workload Identity.\n\n - Prior experience and success mentoring other junior and senior engineers\n\n - Experience with GitOps methodologies and tools.\n\n - Clear understanding of how to use LLM code assist tools to effectively build software.\n\nFollow us on LinkedIn https://www.linkedin.com/company/menlo-security/!\n\nWhy Menlo?\n\nAt Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: Proactive Leadership, Straight Talk, United Impact, Elevated Talent, and Customer-Compelled. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.\n\nAll qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.\n\nTO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"dd0e16f2-893e-43d1-a1e4-15f080a4f8ae","title":"Principal Platform Infrastructure Engineer (Containers)","department":"Infrastructure","team":"Infrastructure","employmentType":"FullTime","location":"AMER - Canada","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-04T16:31:47.779+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/menlosecurity/dd0e16f2-893e-43d1-a1e4-15f080a4f8ae","applyUrl":"https://jobs.ashbyhq.com/menlosecurity/dd0e16f2-893e-43d1-a1e4-15f080a4f8ae/application","descriptionHtml":"<p style=\"min-height:1.5em\">Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.</p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\">Platform Infrastructure Engineering is responsible for building and operating Menlo Security's Infrastructure Platform. Together with the rest of our engineering teams, we enable our customers to connect to the Internet without compromise. Our environment provides services globally. We expect failure, build security in by design, create evolvable systems, and enable multi-tenancy across the infrastructure. Automation is an absolute for us.<br /></p><p style=\"min-height:1.5em\">We are committed to getting it done properly, the first time.<br /></p><p style=\"min-height:1.5em\">As a Platform Infrastructure Engineer, you'll join a group of experienced engineers who are part of a globally distributed team responsible for building and managing the company's core infrastructure services and maintaining our constantly growing platform. The team operates a sophisticated cloud-native infrastructure built on Google Kubernetes Engine and VMs spanning multiple environments globally from development to production. We manage infrastructure as code with Terraform and Spacelift orchestration, and deploy services using Helm charts. Our platform emphasizes security-first design, comprehensive observability, and multi-region resilience. Success in this role requires working with a vast VM fleet in AWS and GCP as well as Kubernetes, writing Infrastructure as Code, and a passion for automation and reliability engineering.<br /></p><p style=\"min-height:1.5em\"><strong>Responsibilities</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design, deploy, and maintain VM and Kubernetes infrastructure on GCP and AWS across dozens of clusters spanning development, staging, and production environments in multiple regions.</p></li><li><p style=\"min-height:1.5em\">Coordinate with your peers in your direct team as well as across teams to ensure that the tasks you’re working on are going to solve the problems that we need them to solve. </p></li><li><p style=\"min-height:1.5em\">Build and maintain Infrastructure as Code (IaC) using Terraform modules, managing resources through Spacelift or equivalent Terraform Automation and Collaboration Software (TACOS). Provision cloud infrastructure including networking, compute, storage, and security components primarily on GCP, with secondary AWS support. </p></li><li><p style=\"min-height:1.5em\">Implement and manage workflows with sophisticated multi-layer configuration management.</p></li><li><p style=\"min-height:1.5em\">Build and maintain comprehensive observability solutions using Grafana Cloud, Prometheus/Mimir, and OTel collectors. Design Grafana dashboards, configure alerting rules, and ensure visibility across all platform components.</p></li><li><p style=\"min-height:1.5em\">Manage certificate lifecycle, DNS automation, ingress controllers, and service mesh networking with Cilium.</p></li><li><p style=\"min-height:1.5em\">Partner with Engineering, Product, Compliance, and Security teams to design resilient, scalable systems. Consult on capacity planning, disaster recovery, and architectural decisions for cloud-native applications.</p></li><li><p style=\"min-height:1.5em\">Identify and eliminate toil through automation. Write scripts, develop tools, and build CI/CD pipelines to improve operational efficiency and reduce manual work. </p></li><li><p style=\"min-height:1.5em\">Participate in a 24x7 on-call rotation as part of a globally distributed team, responding to incidents and driving post-incident reviews.<br /></p></li></ul><p style=\"min-height:1.5em\"><strong>Requirements</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Bachelor's degree in Computer Science, similar technical field of study, or equivalent practical experience.</p></li><li><p style=\"min-height:1.5em\">Proficiency in common programming &amp; scripting languages. We use a lot of python, bash and go.</p></li><li><p style=\"min-height:1.5em\">Understanding of network topologies, communication protocols (ie. TCP/IP, HTTP/S, UDP, TLS) and enterprise grade connectivity solutions.</p></li><li><p style=\"min-height:1.5em\">Kubernetes expertise including cluster administration, RBAC, networking, workload management, and troubleshooting across production environments.</p></li><li><p style=\"min-height:1.5em\">Proven experience with Terraform for infrastructure provisioning and management. </p></li><li><p style=\"min-height:1.5em\">Knowledge of Google Cloud Platform services including GKE, VPC networking, Cloud DNS, Artifact Registry, Secret Manager, IAM, Gemini Code Assist, and Workload Identity.</p></li><li><p style=\"min-height:1.5em\">Experience with GitOps methodologies and tools.</p></li><li><p style=\"min-height:1.5em\">Clear understanding of how to use LLM code assist tools to effectively build software.<br /></p></li></ul><p style=\"min-height:1.5em\"><strong>Our Compensation and Benefits</strong></p><p style=\"min-height:1.5em\">At Menlo Security, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is 141,000 CAD - 249,000 CAD.</p><p style=\"min-height:1.5em\">In accordance with Canadian law, the range provided is Menlo Security’s reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become Menlo Security shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance.</p><p style=\"min-height:1.5em\">Menlo Security does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Menlo Security. </p><p style=\"min-height:1.5em\">Menlo Security is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.</p><p style=\"min-height:1.5em\"> </p><p style=\"min-height:1.5em\">MSGL-I4</p><p style=\"min-height:1.5em\">Follow us on <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/menlo-security/\">LinkedIn</a>!</p><p style=\"min-height:1.5em\"><strong>Why Menlo?</strong></p><p style=\"min-height:1.5em\">At Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: <strong>Proactive Leadership</strong>, <strong>Straight Talk</strong>, <strong>United Impact</strong>, <strong>Elevated Talent</strong>, and <strong>Customer-Compelled</strong>. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.</p><p style=\"min-height:1.5em\"><strong>All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability</strong>.</p><p style=\"min-height:1.5em\"><em><strong>TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.</strong></em></p>","descriptionPlain":"Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.\n\nAbout the Role\n\nPlatform Infrastructure Engineering is responsible for building and operating Menlo Security's Infrastructure Platform. Together with the rest of our engineering teams, we enable our customers to connect to the Internet without compromise. Our environment provides services globally. We expect failure, build security in by design, create evolvable systems, and enable multi-tenancy across the infrastructure. Automation is an absolute for us.\n\n\nWe are committed to getting it done properly, the first time.\n\n\nAs a Platform Infrastructure Engineer, you'll join a group of experienced engineers who are part of a globally distributed team responsible for building and managing the company's core infrastructure services and maintaining our constantly growing platform. The team operates a sophisticated cloud-native infrastructure built on Google Kubernetes Engine and VMs spanning multiple environments globally from development to production. We manage infrastructure as code with Terraform and Spacelift orchestration, and deploy services using Helm charts. Our platform emphasizes security-first design, comprehensive observability, and multi-region resilience. Success in this role requires working with a vast VM fleet in AWS and GCP as well as Kubernetes, writing Infrastructure as Code, and a passion for automation and reliability engineering.\n\n\nResponsibilities\n\n - Design, deploy, and maintain VM and Kubernetes infrastructure on GCP and AWS across dozens of clusters spanning development, staging, and production environments in multiple regions.\n\n - Coordinate with your peers in your direct team as well as across teams to ensure that the tasks you’re working on are going to solve the problems that we need them to solve. \n\n - Build and maintain Infrastructure as Code (IaC) using Terraform modules, managing resources through Spacelift or equivalent Terraform Automation and Collaboration Software (TACOS). Provision cloud infrastructure including networking, compute, storage, and security components primarily on GCP, with secondary AWS support. \n\n - Implement and manage workflows with sophisticated multi-layer configuration management.\n\n - Build and maintain comprehensive observability solutions using Grafana Cloud, Prometheus/Mimir, and OTel collectors. Design Grafana dashboards, configure alerting rules, and ensure visibility across all platform components.\n\n - Manage certificate lifecycle, DNS automation, ingress controllers, and service mesh networking with Cilium.\n\n - Partner with Engineering, Product, Compliance, and Security teams to design resilient, scalable systems. Consult on capacity planning, disaster recovery, and architectural decisions for cloud-native applications.\n\n - Identify and eliminate toil through automation. Write scripts, develop tools, and build CI/CD pipelines to improve operational efficiency and reduce manual work. \n\n - Participate in a 24x7 on-call rotation as part of a globally distributed team, responding to incidents and driving post-incident reviews.\n   \n\nRequirements\n\n - Bachelor's degree in Computer Science, similar technical field of study, or equivalent practical experience.\n\n - Proficiency in common programming & scripting languages. We use a lot of python, bash and go.\n\n - Understanding of network topologies, communication protocols (ie. TCP/IP, HTTP/S, UDP, TLS) and enterprise grade connectivity solutions.\n\n - Kubernetes expertise including cluster administration, RBAC, networking, workload management, and troubleshooting across production environments.\n\n - Proven experience with Terraform for infrastructure provisioning and management. \n\n - Knowledge of Google Cloud Platform services including GKE, VPC networking, Cloud DNS, Artifact Registry, Secret Manager, IAM, Gemini Code Assist, and Workload Identity.\n\n - Experience with GitOps methodologies and tools.\n\n - Clear understanding of how to use LLM code assist tools to effectively build software.\n   \n\nOur Compensation and Benefits\n\nAt Menlo Security, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is 141,000 CAD - 249,000 CAD.\n\nIn accordance with Canadian law, the range provided is Menlo Security’s reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become Menlo Security shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance.\n\nMenlo Security does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Menlo Security. \n\nMenlo Security is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.\n\n \n\nMSGL-I4\n\nFollow us on LinkedIn https://www.linkedin.com/company/menlo-security/!\n\nWhy Menlo?\n\nAt Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: Proactive Leadership, Straight Talk, United Impact, Elevated Talent, and Customer-Compelled. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.\n\nAll qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.\n\nTO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"43eeea4f-8c6e-4176-8ab4-1e03c3346e80","title":"Sales Engineer ","department":"Sales","team":"Sales Engineering","employmentType":"FullTime","location":"APAC - Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-27T13:24:57.786+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/menlosecurity/43eeea4f-8c6e-4176-8ab4-1e03c3346e80","applyUrl":"https://jobs.ashbyhq.com/menlosecurity/43eeea4f-8c6e-4176-8ab4-1e03c3346e80/application","descriptionHtml":"<p style=\"min-height:1.5em\">Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.</p><h2><strong>Summary</strong></h2><p style=\"min-height:1.5em\">The Menlo Security Sales Engineer is a customer-focused, technical sales professional who provides guidance and support to prospective and current customers across the region. Partnering closely with Regional Sales Managers and channel partners, the Sales Engineer scopes, recommends, and demonstrates security-focused solutions that map to each customer's business needs and budget. Acting in a consultative capacity, they serve as a trusted technical resource for account teams, partners, and customers alike. The team uses AI-assisted tools throughout the sales cycle, from account research and call preparation to drafting technical responses, so more time goes to the customer conversation and less to administration.</p><p style=\"min-height:1.5em\"></p><h2><strong>Outcomes &amp; KPIs</strong></h2><p style=\"min-height:1.5em\"><strong>Key Outcome(s) Owned:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Technical wins on regional sales opportunities, from discovery through successful proof of concept to close.</p></li><li><p style=\"min-height:1.5em\">Partner technical self-sufficiency across the assigned region.</p></li></ul><p style=\"min-height:1.5em\"><strong>Success Metrics / KPIs (drafted, for hiring manager review):</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Technical win rate on supported opportunities</p></li><li><p style=\"min-height:1.5em\">Proof of concept conversion rate (POC to closed-won)</p></li><li><p style=\"min-height:1.5em\">Average POC cycle time from kickoff to technical decision</p></li><li><p style=\"min-height:1.5em\">Number of partner engineers enabled/certified per quarter</p></li><li><p style=\"min-height:1.5em\">Quality of field feedback delivered to Product Management and Engineering (adoption of submitted insights)</p></li></ul><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Articulate the benefits of Menlo Security solutions to both technical and non-technical audiences, and research the technical requirements of each opportunity to scope and architect a solution that meets the customer's needs.</p></li><li><p style=\"min-height:1.5em\">Understand the customer's business drivers and map them to a Menlo Security solution that fits both their needs and their budget.</p></li><li><p style=\"min-height:1.5em\">Lead proof of concept engagements on regional sales opportunities, including deployment and configuration of Menlo Security services or software, training users on the solutions, and acting as the interface between Sales and technical staff to resolve open issues.</p></li><li><p style=\"min-height:1.5em\">Use AI-assisted tools to prepare for customer engagements (account research, competitive positioning) and to draft and refine technical documentation, RFP responses, and follow-up communications, applying your own judgment for accuracy and fit.</p></li><li><p style=\"min-height:1.5em\">Work closely with regional Menlo Security partners to build partner self-sufficiency and drive partner-led opportunities.</p></li><li><p style=\"min-height:1.5em\">Work closely with customers to grow and expand their implementation and integration of Menlo Security products.</p></li><li><p style=\"min-height:1.5em\">Provide reporting and feedback on customer accounts and field activities to Sales, Product Management, and Engineering, using AI-generated call summaries and CRM enrichment to keep account records current with less manual effort.</p></li></ul><h2><strong>Functional Competencies</strong></h2><p style=\"min-height:1.5em\"><strong>Required:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Eligibility:</strong> <strong>Applicants must be Singapore Citizens.</strong></p></li><li><p style=\"min-height:1.5em\">Bachelor's or Master's degree in Computer Science or a related discipline, or equivalent experience</p></li><li><p style=\"min-height:1.5em\">4+ years of pre-sales experience in the computer networking or security space</p></li><li><p style=\"min-height:1.5em\">Strong knowledge and hands-on experience across core areas including web proxy technologies, network security (firewalls, IDS/IPS, HTTP/SSL proxies), network engineering fundamentals (OSI model, IPv4/6, routing, switching, DNS, VLANs and subnetting), and email security and mail flow</p></li><li><p style=\"min-height:1.5em\">Excellent written and oral communication skills, with the ability to articulate both the business value and the technical advantages of Menlo Security solutions</p></li><li><p style=\"min-height:1.5em\">A strong sense of accountability and ownership, a proactive, get-it-done attitude, and a passion for continuous learning</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred / Nice to Have:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience with malware analysis (static, delta, and dynamic/runtime approaches), sandboxing solutions, host-based forensics, and Windows internals</p></li><li><p style=\"min-height:1.5em\">Network forensics experience, including packet capture and analysis</p></li><li><p style=\"min-height:1.5em\">Incident response experience, including workflow procedures, evidence gathering, and chain of custody handling</p></li><li><p style=\"min-height:1.5em\">Enterprise architecture familiarity (Active Directory, SCCM, LDAP/RADIUS/TACACS+, two-factor authentication) and virtualization technology (VMware, Citrix, VDI)</p></li><li><p style=\"min-height:1.5em\">Familiarity with common hacking and exploitation tools and methodologies, malware families, and AV/IDS/IPS evasion techniques</p></li><li><p style=\"min-height:1.5em\">Working knowledge of Menlo Security competitors, including their solutions, strengths, and weaknesses</p></li><li><p style=\"min-height:1.5em\">Fluency with AI-assisted sales and productivity tools (LLM-based research, drafting, and summarization) as part of your everyday workflow</p></li><li><p style=\"min-height:1.5em\">Self-directed, with the ability to prioritize and execute project tasks in a methodical, disciplined manner and set clear expectations with stakeholders and team members</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Follow us on <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/menlo-security/\">LinkedIn</a>!</p><p style=\"min-height:1.5em\"><strong>Why Menlo?</strong></p><p style=\"min-height:1.5em\">At Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: <strong>Proactive Leadership</strong>, <strong>Straight Talk</strong>, <strong>United Impact</strong>, <strong>Elevated Talent</strong>, and <strong>Customer-Compelled</strong>. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.</p><p style=\"min-height:1.5em\"><strong>All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability</strong>.</p><p style=\"min-height:1.5em\"><em><strong>TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.</strong></em></p>","descriptionPlain":"Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.\n\n\nSUMMARY\n\nThe Menlo Security Sales Engineer is a customer-focused, technical sales professional who provides guidance and support to prospective and current customers across the region. Partnering closely with Regional Sales Managers and channel partners, the Sales Engineer scopes, recommends, and demonstrates security-focused solutions that map to each customer's business needs and budget. Acting in a consultative capacity, they serve as a trusted technical resource for account teams, partners, and customers alike. The team uses AI-assisted tools throughout the sales cycle, from account research and call preparation to drafting technical responses, so more time goes to the customer conversation and less to administration.\n\n\n\n\nOUTCOMES & KPIS\n\nKey Outcome(s) Owned:\n\n - Technical wins on regional sales opportunities, from discovery through successful proof of concept to close.\n\n - Partner technical self-sufficiency across the assigned region.\n\nSuccess Metrics / KPIs (drafted, for hiring manager review):\n\n - Technical win rate on supported opportunities\n\n - Proof of concept conversion rate (POC to closed-won)\n\n - Average POC cycle time from kickoff to technical decision\n\n - Number of partner engineers enabled/certified per quarter\n\n - Quality of field feedback delivered to Product Management and Engineering (adoption of submitted insights)\n\n\nWHAT YOU'LL DO\n\n - Articulate the benefits of Menlo Security solutions to both technical and non-technical audiences, and research the technical requirements of each opportunity to scope and architect a solution that meets the customer's needs.\n\n - Understand the customer's business drivers and map them to a Menlo Security solution that fits both their needs and their budget.\n\n - Lead proof of concept engagements on regional sales opportunities, including deployment and configuration of Menlo Security services or software, training users on the solutions, and acting as the interface between Sales and technical staff to resolve open issues.\n\n - Use AI-assisted tools to prepare for customer engagements (account research, competitive positioning) and to draft and refine technical documentation, RFP responses, and follow-up communications, applying your own judgment for accuracy and fit.\n\n - Work closely with regional Menlo Security partners to build partner self-sufficiency and drive partner-led opportunities.\n\n - Work closely with customers to grow and expand their implementation and integration of Menlo Security products.\n\n - Provide reporting and feedback on customer accounts and field activities to Sales, Product Management, and Engineering, using AI-generated call summaries and CRM enrichment to keep account records current with less manual effort.\n\n\nFUNCTIONAL COMPETENCIES\n\nRequired:\n\n - Eligibility: Applicants must be Singapore Citizens.\n\n - Bachelor's or Master's degree in Computer Science or a related discipline, or equivalent experience\n\n - 4+ years of pre-sales experience in the computer networking or security space\n\n - Strong knowledge and hands-on experience across core areas including web proxy technologies, network security (firewalls, IDS/IPS, HTTP/SSL proxies), network engineering fundamentals (OSI model, IPv4/6, routing, switching, DNS, VLANs and subnetting), and email security and mail flow\n\n - Excellent written and oral communication skills, with the ability to articulate both the business value and the technical advantages of Menlo Security solutions\n\n - A strong sense of accountability and ownership, a proactive, get-it-done attitude, and a passion for continuous learning\n\nPreferred / Nice to Have:\n\n - Experience with malware analysis (static, delta, and dynamic/runtime approaches), sandboxing solutions, host-based forensics, and Windows internals\n\n - Network forensics experience, including packet capture and analysis\n\n - Incident response experience, including workflow procedures, evidence gathering, and chain of custody handling\n\n - Enterprise architecture familiarity (Active Directory, SCCM, LDAP/RADIUS/TACACS+, two-factor authentication) and virtualization technology (VMware, Citrix, VDI)\n\n - Familiarity with common hacking and exploitation tools and methodologies, malware families, and AV/IDS/IPS evasion techniques\n\n - Working knowledge of Menlo Security competitors, including their solutions, strengths, and weaknesses\n\n - Fluency with AI-assisted sales and productivity tools (LLM-based research, drafting, and summarization) as part of your everyday workflow\n\n - Self-directed, with the ability to prioritize and execute project tasks in a methodical, disciplined manner and set clear expectations with stakeholders and team members\n\n\n\nFollow us on LinkedIn https://www.linkedin.com/company/menlo-security/!\n\nWhy Menlo?\n\nAt Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: Proactive Leadership, Straight Talk, United Impact, Elevated Talent, and Customer-Compelled. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.\n\nAll qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.\n\nTO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"de57c573-7e23-47a1-ad4a-182296241aff","title":"External Post","department":"R&D","team":"R&D","employmentType":"FullTime","location":"EMEA - Israel","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-14T14:16:35.515+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Tel Aviv","addressCountry":"Israel","addressLocality":"Tel Aviv"}},"jobUrl":"https://jobs.ashbyhq.com/menlosecurity/de57c573-7e23-47a1-ad4a-182296241aff","applyUrl":"https://jobs.ashbyhq.com/menlosecurity/de57c573-7e23-47a1-ad4a-182296241aff/application","descriptionHtml":"<p style=\"min-height:1.5em\">Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.</p><h2><strong>Summary</strong></h2><p style=\"min-height:1.5em\">We're looking for a QA Engineer to join our engineering team and own quality across the software delivery lifecycle, from requirements review through release validation. In this role, you'll design and execute test strategies and build and maintain automated test suites, partnering closely with developers, product managers, and DevOps to ship stable, secure, and reliable releases. You'll also use AI-assisted testing tools to speed up test case generation, defect triage, and log analysis, freeing up more time to focus on the highest-risk areas of the product. This is a chance to shape quality practices for products that protect major global businesses from cyberattacks.</p><h2><strong>Outcomes &amp; KPIs</strong></h2><p style=\"min-height:1.5em\"><strong>Key Outcome(s) Owned:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Releases meet Menlo's quality, security, and reliability bar before reaching customers.</p></li><li><p style=\"min-height:1.5em\">Automated test coverage scales with the engineering team's release velocity.</p></li></ul><p style=\"min-height:1.5em\"><strong>Success Metrics / KPIs:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Defect escape rate to production, trending down quarter over quarter.</p></li><li><p style=\"min-height:1.5em\">Automated test coverage across critical-path and regression suites.</p></li><li><p style=\"min-height:1.5em\">Average time from defect identification to verified resolution.</p></li><li><p style=\"min-height:1.5em\">Percentage of releases passing the quality gate on first pass.</p></li><li><p style=\"min-height:1.5em\">Test cycle turnaround time relative to release cadence.</p></li></ul><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design and execute comprehensive test plans, test cases, and test scenarios based on product requirements and technical specifications.</p></li><li><p style=\"min-height:1.5em\">Perform manual and automated testing for web applications, APIs, and backend services.</p></li><li><p style=\"min-height:1.5em\">Build and maintain automated test suites for regression, smoke, and critical-path coverage.</p></li><li><p style=\"min-height:1.5em\">Validate functional, integration, end-to-end, and non-functional requirements.</p></li><li><p style=\"min-height:1.5em\">Use AI-assisted tools to help generate and maintain test cases and to triage flaky tests and analyze failure logs, speeding up root-cause identification.</p></li><li><p style=\"min-height:1.5em\">Identify, document, prioritize, and track defects with clear reproduction steps and impact analysis.</p></li><li><p style=\"min-height:1.5em\">Collaborate with developers to troubleshoot issues and verify fixes quickly.</p></li><li><p style=\"min-height:1.5em\">Participate in requirement and design reviews to catch quality risks early, and drive continuous improvements in QA processes and tooling.</p></li></ul><h2><strong>Functional Competencies</strong></h2><p style=\"min-height:1.5em\"><strong>Required:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3+ years of experience in software quality assurance.</p></li><li><p style=\"min-height:1.5em\">Strong knowledge of software testing methodologies, test design techniques, and SDLC/STLC.</p></li><li><p style=\"min-height:1.5em\">Hands-on experience with API testing tools such as Postman or similar.</p></li><li><p style=\"min-height:1.5em\">Experience with test automation frameworks and scripting.</p></li><li><p style=\"min-height:1.5em\">Familiarity with bug tracking and test management tools.</p></li><li><p style=\"min-height:1.5em\">Understanding of CI/CD workflows and version control systems.</p></li><li><p style=\"min-height:1.5em\">Strong analytical and problem-solving skills.</p></li><li><p style=\"min-height:1.5em\">Excellent written and verbal communication skills.</p></li><li><p style=\"min-height:1.5em\">Comfort incorporating AI-assisted tools (e.g., for test case generation, log analysis, or defect triage) into day-to-day QA workflows.</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred / Nice to Have:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Ability to work independently and collaborate effectively in a fast-paced, cross-functional environment.</p></li><li><p style=\"min-height:1.5em\">Experience testing cloud-native or microservices-based applications.</p></li><li><p style=\"min-height:1.5em\">Experience with performance or security testing tools and practices.</p></li><li><p style=\"min-height:1.5em\">Knowledge of containerized environments and orchestration platforms.</p></li><li><p style=\"min-height:1.5em\">Exposure to message queues, distributed systems, and event-driven architectures.</p></li><li><p style=\"min-height:1.5em\">Experience working in Agile or Scrum teams.</p></li></ul><p style=\"min-height:1.5em\">MSGL-I4</p><p style=\"min-height:1.5em\">Follow us on <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/menlo-security/\">LinkedIn</a>!</p><p style=\"min-height:1.5em\"><strong>Why Menlo?</strong></p><p style=\"min-height:1.5em\">At Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: <strong>Proactive Leadership</strong>, <strong>Straight Talk</strong>, <strong>United Impact</strong>, <strong>Elevated Talent</strong>, and <strong>Customer-Compelled</strong>. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.</p><p style=\"min-height:1.5em\"><strong>All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability</strong>.</p><p style=\"min-height:1.5em\"><em><strong>TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.</strong></em></p>","descriptionPlain":"Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.\n\n\nSUMMARY\n\nWe're looking for a QA Engineer to join our engineering team and own quality across the software delivery lifecycle, from requirements review through release validation. In this role, you'll design and execute test strategies and build and maintain automated test suites, partnering closely with developers, product managers, and DevOps to ship stable, secure, and reliable releases. You'll also use AI-assisted testing tools to speed up test case generation, defect triage, and log analysis, freeing up more time to focus on the highest-risk areas of the product. This is a chance to shape quality practices for products that protect major global businesses from cyberattacks.\n\n\nOUTCOMES & KPIS\n\nKey Outcome(s) Owned:\n\n - Releases meet Menlo's quality, security, and reliability bar before reaching customers.\n\n - Automated test coverage scales with the engineering team's release velocity.\n\nSuccess Metrics / KPIs:\n\n - Defect escape rate to production, trending down quarter over quarter.\n\n - Automated test coverage across critical-path and regression suites.\n\n - Average time from defect identification to verified resolution.\n\n - Percentage of releases passing the quality gate on first pass.\n\n - Test cycle turnaround time relative to release cadence.\n\n\nWHAT YOU'LL DO\n\n - Design and execute comprehensive test plans, test cases, and test scenarios based on product requirements and technical specifications.\n\n - Perform manual and automated testing for web applications, APIs, and backend services.\n\n - Build and maintain automated test suites for regression, smoke, and critical-path coverage.\n\n - Validate functional, integration, end-to-end, and non-functional requirements.\n\n - Use AI-assisted tools to help generate and maintain test cases and to triage flaky tests and analyze failure logs, speeding up root-cause identification.\n\n - Identify, document, prioritize, and track defects with clear reproduction steps and impact analysis.\n\n - Collaborate with developers to troubleshoot issues and verify fixes quickly.\n\n - Participate in requirement and design reviews to catch quality risks early, and drive continuous improvements in QA processes and tooling.\n\n\nFUNCTIONAL COMPETENCIES\n\nRequired:\n\n - 3+ years of experience in software quality assurance.\n\n - Strong knowledge of software testing methodologies, test design techniques, and SDLC/STLC.\n\n - Hands-on experience with API testing tools such as Postman or similar.\n\n - Experience with test automation frameworks and scripting.\n\n - Familiarity with bug tracking and test management tools.\n\n - Understanding of CI/CD workflows and version control systems.\n\n - Strong analytical and problem-solving skills.\n\n - Excellent written and verbal communication skills.\n\n - Comfort incorporating AI-assisted tools (e.g., for test case generation, log analysis, or defect triage) into day-to-day QA workflows.\n\nPreferred / Nice to Have:\n\n - Ability to work independently and collaborate effectively in a fast-paced, cross-functional environment.\n\n - Experience testing cloud-native or microservices-based applications.\n\n - Experience with performance or security testing tools and practices.\n\n - Knowledge of containerized environments and orchestration platforms.\n\n - Exposure to message queues, distributed systems, and event-driven architectures.\n\n - Experience working in Agile or Scrum teams.\n\nMSGL-I4\n\nFollow us on LinkedIn https://www.linkedin.com/company/menlo-security/!\n\nWhy Menlo?\n\nAt Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: Proactive Leadership, Straight Talk, United Impact, Elevated Talent, and Customer-Compelled. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.\n\nAll qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.\n\nTO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"a9709f2a-5de6-4402-ac4c-24a196eff23e","title":"Senior Software Engineer I ","department":"R&D","team":"R&D","employmentType":"FullTime","location":"APAC - India","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-06T10:12:05.672+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Karnataka","addressCountry":"India","addressLocality":"Bangalore"}},"jobUrl":"https://jobs.ashbyhq.com/menlosecurity/a9709f2a-5de6-4402-ac4c-24a196eff23e","applyUrl":"https://jobs.ashbyhq.com/menlosecurity/a9709f2a-5de6-4402-ac4c-24a196eff23e/application","descriptionHtml":"<p style=\"min-height:1.5em\">Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.</p><h2><strong>Summary</strong></h2><p style=\"min-height:1.5em\">Menlo Security is hiring a Senior Software Engineer to join our growing Threat Protection and ShadowAI team in Bangalore. This team makes sure our users can safely browse the web through our secure cloud, protecting them from malicious sites (including those built or operated with AI) and securing access to authorized web applications. The services this team builds are a core part of Menlo's secure enterprise browser for both humans and AI agents, which means you will be working directly on one of the fastest-moving problems in security today: how organizations get visibility into and control over unsanctioned AI use without shutting it down. The team also uses AI in how it builds, from code assistants and AI-assisted test generation through to LLM-supported log and incident analysis, so you will be applying these tools as well as defending against their misuse. If you like distributed systems, deep technical problems, and work where the threat landscape changes month to month, this is a strong fit.</p><h2><strong>Outcomes &amp; KPIs</strong></h2><p style=\"min-height:1.5em\"><strong>Key Outcome(s) Owned:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Reliable, performant delivery of Threat Protection and ShadowAI services that detect and control risky web and generative AI application usage for Menlo customers.</p></li><li><p style=\"min-height:1.5em\">End to end ownership of assigned features, from design through production operation and iteration.</p></li></ul><p style=\"min-height:1.5em\"><strong>Success Metrics / KPIs:</strong> </p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Service availability and latency for owned components meet or exceed team SLOs.</p></li><li><p style=\"min-height:1.5em\">Features delivered on committed roadmap dates, with quality measured by post-release defect and rollback rates.</p></li><li><p style=\"min-height:1.5em\">Automated test coverage maintained or improved on owned code paths.</p></li><li><p style=\"min-height:1.5em\">Detection accuracy for AI application and malicious site coverage, measured by false positive and false negative rates.</p></li><li><p style=\"min-height:1.5em\">Mean time to detect and resolve production issues in owned services.</p></li></ul><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design, develop, and own new features and services in the Threat Protection and ShadowAI product area, contributing directly to Menlo's technical roadmap.</p></li><li><p style=\"min-height:1.5em\">Build highly available, scalable distributed systems and APIs, including multithreaded and asynchronous applications, with performance and security considered from the start.</p></li><li><p style=\"min-height:1.5em\">Build and refine the detection and policy capabilities that give customers visibility into generative AI and unsanctioned web application usage in their environments.</p></li><li><p style=\"min-height:1.5em\">Participate in building, deploying, and operating the Menlo Security platform in production, using dashboards, error reporting, metrics, and AI-assisted log and trace analysis to find and resolve defects quickly.</p></li><li><p style=\"min-height:1.5em\">Use AI code assistants and AI-assisted test generation as part of your normal workflow to move faster, while applying your own judgment on correctness, security, and maintainability before anything ships.</p></li><li><p style=\"min-height:1.5em\">Partner with product, security, operations, and other cross-functional stakeholders to align on requirements, tradeoffs, and schedules.</p></li><li><p style=\"min-height:1.5em\">Write unit and automated tests, conduct code and design reviews for peers, and evaluate emerging technologies that could improve our products.</p></li></ul><h2><strong>Functional Competencies</strong></h2><p style=\"min-height:1.5em\"><strong>Required:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3-5 years of professional software development experience with one or more of NodeJS, Go, or Python.</p></li><li><p style=\"min-height:1.5em\">3-5 years of hands on experience with cloud services such as GCP and/or AWS.</p></li><li><p style=\"min-height:1.5em\">Working experience with Linux and standard development tooling such as git.</p></li><li><p style=\"min-height:1.5em\">Degree in Computer Science or a related field (BE, BTech, or Masters).</p></li><li><p style=\"min-height:1.5em\">Practical fluency with AI coding and debugging assistants, including sound judgment about when to rely on LLM output and when to verify it independently.</p></li><li><p style=\"min-height:1.5em\">Self-directed approach to problem solving, with the ability to pick up unfamiliar systems and technologies with limited guidance.</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred / Nice to Have:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience building large scale web applications and REST APIs.</p></li><li><p style=\"min-height:1.5em\">Strong grounding in complex data structures and database technologies.</p></li><li><p style=\"min-height:1.5em\">Experience with containers, Docker, and Kubernetes.</p></li><li><p style=\"min-height:1.5em\">Experience with cloud infrastructure as code tooling such as Terraform.</p></li><li><p style=\"min-height:1.5em\">Familiarity with the Tornado web application framework and test automation.</p></li><li><p style=\"min-height:1.5em\">Track record of adapting and improving engineering practices such as test driven development, continuous delivery, agile ceremonies, automation, and maintainable, testable code.</p></li><li><p style=\"min-height:1.5em\">Interest in or exposure to security, threat detection, or AI governance and safety.</p></li><li><p style=\"min-height:1.5em\">Well organized and thorough, with strong attention to detail and documentation. </p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">MSGL-I4</p><p style=\"min-height:1.5em\">Follow us on <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/menlo-security/\">LinkedIn</a>!</p><p style=\"min-height:1.5em\"><strong>Why Menlo?</strong></p><p style=\"min-height:1.5em\">At Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: <strong>Proactive Leadership</strong>, <strong>Straight Talk</strong>, <strong>United Impact</strong>, <strong>Elevated Talent</strong>, and <strong>Customer-Compelled</strong>. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.</p><p style=\"min-height:1.5em\"><strong>All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability</strong>.</p><p style=\"min-height:1.5em\"><em><strong>TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.</strong></em></p>","descriptionPlain":"Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.\n\n\nSUMMARY\n\nMenlo Security is hiring a Senior Software Engineer to join our growing Threat Protection and ShadowAI team in Bangalore. This team makes sure our users can safely browse the web through our secure cloud, protecting them from malicious sites (including those built or operated with AI) and securing access to authorized web applications. The services this team builds are a core part of Menlo's secure enterprise browser for both humans and AI agents, which means you will be working directly on one of the fastest-moving problems in security today: how organizations get visibility into and control over unsanctioned AI use without shutting it down. The team also uses AI in how it builds, from code assistants and AI-assisted test generation through to LLM-supported log and incident analysis, so you will be applying these tools as well as defending against their misuse. If you like distributed systems, deep technical problems, and work where the threat landscape changes month to month, this is a strong fit.\n\n\nOUTCOMES & KPIS\n\nKey Outcome(s) Owned:\n\n - Reliable, performant delivery of Threat Protection and ShadowAI services that detect and control risky web and generative AI application usage for Menlo customers.\n\n - End to end ownership of assigned features, from design through production operation and iteration.\n\nSuccess Metrics / KPIs: \n\n - Service availability and latency for owned components meet or exceed team SLOs.\n\n - Features delivered on committed roadmap dates, with quality measured by post-release defect and rollback rates.\n\n - Automated test coverage maintained or improved on owned code paths.\n\n - Detection accuracy for AI application and malicious site coverage, measured by false positive and false negative rates.\n\n - Mean time to detect and resolve production issues in owned services.\n\n\nWHAT YOU'LL DO\n\n - Design, develop, and own new features and services in the Threat Protection and ShadowAI product area, contributing directly to Menlo's technical roadmap.\n\n - Build highly available, scalable distributed systems and APIs, including multithreaded and asynchronous applications, with performance and security considered from the start.\n\n - Build and refine the detection and policy capabilities that give customers visibility into generative AI and unsanctioned web application usage in their environments.\n\n - Participate in building, deploying, and operating the Menlo Security platform in production, using dashboards, error reporting, metrics, and AI-assisted log and trace analysis to find and resolve defects quickly.\n\n - Use AI code assistants and AI-assisted test generation as part of your normal workflow to move faster, while applying your own judgment on correctness, security, and maintainability before anything ships.\n\n - Partner with product, security, operations, and other cross-functional stakeholders to align on requirements, tradeoffs, and schedules.\n\n - Write unit and automated tests, conduct code and design reviews for peers, and evaluate emerging technologies that could improve our products.\n\n\nFUNCTIONAL COMPETENCIES\n\nRequired:\n\n - 3-5 years of professional software development experience with one or more of NodeJS, Go, or Python.\n\n - 3-5 years of hands on experience with cloud services such as GCP and/or AWS.\n\n - Working experience with Linux and standard development tooling such as git.\n\n - Degree in Computer Science or a related field (BE, BTech, or Masters).\n\n - Practical fluency with AI coding and debugging assistants, including sound judgment about when to rely on LLM output and when to verify it independently.\n\n - Self-directed approach to problem solving, with the ability to pick up unfamiliar systems and technologies with limited guidance.\n\nPreferred / Nice to Have:\n\n - Experience building large scale web applications and REST APIs.\n\n - Strong grounding in complex data structures and database technologies.\n\n - Experience with containers, Docker, and Kubernetes.\n\n - Experience with cloud infrastructure as code tooling such as Terraform.\n\n - Familiarity with the Tornado web application framework and test automation.\n\n - Track record of adapting and improving engineering practices such as test driven development, continuous delivery, agile ceremonies, automation, and maintainable, testable code.\n\n - Interest in or exposure to security, threat detection, or AI governance and safety.\n\n - Well organized and thorough, with strong attention to detail and documentation. \n\n\n\nMSGL-I4\n\nFollow us on LinkedIn https://www.linkedin.com/company/menlo-security/!\n\nWhy Menlo?\n\nAt Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: Proactive Leadership, Straight Talk, United Impact, Elevated Talent, and Customer-Compelled. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.\n\nAll qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.\n\nTO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"165467d7-5b6d-496b-97a5-0868d2595152","title":"Customer Success Manager - Japan","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"APAC - Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-20T15:59:46.428+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Kanto","addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/menlosecurity/165467d7-5b6d-496b-97a5-0868d2595152","applyUrl":"https://jobs.ashbyhq.com/menlosecurity/165467d7-5b6d-496b-97a5-0868d2595152/application","descriptionHtml":"<p style=\"min-height:1.5em\">Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.</p><h2><strong>Summary</strong></h2><p style=\"min-height:1.5em\">We're looking for a Senior Customer Success Manager to own the strategic relationship with our largest and most complex enterprise customers across Japan. You'll be the primary point of contact and trusted advisor for your portfolio, working closely with deployment, sales, and engineering teams to ensure customers realize maximum value from Menlo's isolation platform, and you'll be looked to as a source of judgment when accounts get complicated. You'll balance deep technical fluency with business acumen—using AI tools to accelerate account research and customer communication—so you can focus your energy on the strategic conversations that drive retention and expansion. You'll be bilingual in English and Japanese, comfortable traveling to customer sites, and someone junior CSMs can learn from.</p><h2><strong>Outcomes &amp; KPIs</strong></h2><p style=\"min-height:1.5em\"><strong>Key Outcome(s) Owned:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Customer retention and net revenue retention (NRR) across a portfolio of strategic, high-complexity accounts</p></li><li><p style=\"min-height:1.5em\">Successful deployment and adoption of Menlo solutions, with customers reaching their defined value milestones</p></li><li><p style=\"min-height:1.5em\">Uplift in team-wide execution through mentorship and playbook contributions that other CSMs rely on</p></li></ul><p style=\"min-height:1.5em\"><strong>Success Metrics / KPIs:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Net retention rate (NRR) and expansion revenue for your book of business</p></li><li><p style=\"min-height:1.5em\">Customer satisfaction scores and NPS feedback from your accounts (QBRs, surveys, touchpoints)</p></li><li><p style=\"min-height:1.5em\">Deployment success rate and time-to-value for implementations you support</p></li><li><p style=\"min-height:1.5em\">Forecast accuracy for customer renewals and expansion opportunities in your portfolio</p></li><li><p style=\"min-height:1.5em\">Contribution to team enablement: playbooks authored, peers mentored, workshops led</p></li></ul><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own the strategic relationship with enterprise customers across Japan, serving as the senior technical advisor and business partner to CTOs, CISOs, Security Architects, and Security Engineers, including at the most complex or highest-visibility accounts in the region.</p></li><li><p style=\"min-height:1.5em\">Lead quarterly business reviews (QBRs) and executive touchpoints independently, presenting Menlo cloud security assessments with tailored, forward-looking recommendations; use AI-assisted meeting summaries and CRM enrichment to track progress and inform strategy.</p></li><li><p style=\"min-height:1.5em\">Identify and build the business case for expansion opportunities using data-driven insights and AI-powered account research, and work with sales to convert them into upsell and cross-sell revenue.</p></li><li><p style=\"min-height:1.5em\">Anticipate deployment and adoption risk before it surfaces; partner with technical teams on system design, configuration, and resiliency, and author or refine the Statements of Work (SOWs) and playbooks that guide implementations across the team.</p></li><li><p style=\"min-height:1.5em\">Design and deliver region-based workshops and user groups that enable customers on product capabilities, drawing on AI tools to synthesize feedback patterns and relay actionable insight to product and engineering teams.</p></li><li><p style=\"min-height:1.5em\">Partner cross-functionally with sales and pre-sales leadership to shape account strategy, support renewals, and represent the voice of the Japan customer base in broader planning.</p></li><li><p style=\"min-height:1.5em\">Establish and maintain working relationships with key regional partners to effectively manage renewal opportunities</p></li></ul><h2><strong>Functional Competencies</strong></h2><p style=\"min-height:1.5em\"><strong>Required:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">8–10+ years of experience in a customer-facing technical role (e.g., Customer Success Manager, Technical Account Manager, Sales Engineer, Solutions Engineer, or equivalent), with a track record on complex, high-value accounts.</p></li><li><p style=\"min-height:1.5em\">Native or near-native fluency in Japanese (written and verbal), sufficient to read complex contracts or technical documentation and negotiate, present to, and build trust with senior executive stakeholders without relying on translation or simplification</p></li><li><p style=\"min-height:1.5em\">Professional fluency in English for internal collaboration</p></li><li><p style=\"min-height:1.5em\">Deep knowledge of network security technologies: proxies, firewalls (NG/traditional), SSL/TLS, IPSec, SSO (SAML, OAuth, LDAP), MDM, Cloud APIs, SIEM, DLP, and CASB gateways.</p></li><li><p style=\"min-height:1.5em\">Demonstrated success supporting and deploying security solutions for large or high-complexity enterprise customers, including navigating multi-stakeholder, multi-team environments.</p></li><li><p style=\"min-height:1.5em\">Excellent communication skills and proven comfort presenting to and influencing executive-level audiences.</p></li><li><p style=\"min-height:1.5em\">Strong project management and organizational skills; able to manage a demanding portfolio and competing priorities without close oversight.</p></li><li><p style=\"min-height:1.5em\">Willingness to travel to customer sites (up to 30%) and participate in regional events.</p></li><li><p style=\"min-height:1.5em\">A track record of exercising sound judgment independently, with the credibility to mentor and be sought out by less experienced peers.</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred / Nice to Have:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience with AI-assisted tools for CRM, call preparation, meeting summaries, or customer data analysis.</p></li><li><p style=\"min-height:1.5em\">Knowledge of Menlo Security's isolation platform or similar web/email security technologies.</p></li><li><p style=\"min-height:1.5em\">Background in a SaaS or high-growth technology company.</p></li><li><p style=\"min-height:1.5em\">Experience in the Asia-Pacific (APAC) region or with Japanese enterprise customers.</p></li><li><p style=\"min-height:1.5em\">Relevant security certifications (e.g., CISSP, CEH) or formal security training.</p></li><li><p style=\"min-height:1.5em\">Experience running customer advisory boards, facilitating customer communities, or mentoring junior team members formally.</p></li></ul><p style=\"min-height:1.5em\">Follow us on <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/menlo-security/\">LinkedIn</a>!</p><p style=\"min-height:1.5em\"><strong>Why Menlo?</strong></p><p style=\"min-height:1.5em\">At Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: <strong>Proactive Leadership</strong>, <strong>Straight Talk</strong>, <strong>United Impact</strong>, <strong>Elevated Talent</strong>, and <strong>Customer-Compelled</strong>. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.</p><p style=\"min-height:1.5em\"><strong>All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability</strong>.</p><p style=\"min-height:1.5em\"><em><strong>TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.</strong></em></p>","descriptionPlain":"Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.\n\n\nSUMMARY\n\nWe're looking for a Senior Customer Success Manager to own the strategic relationship with our largest and most complex enterprise customers across Japan. You'll be the primary point of contact and trusted advisor for your portfolio, working closely with deployment, sales, and engineering teams to ensure customers realize maximum value from Menlo's isolation platform, and you'll be looked to as a source of judgment when accounts get complicated. You'll balance deep technical fluency with business acumen—using AI tools to accelerate account research and customer communication—so you can focus your energy on the strategic conversations that drive retention and expansion. You'll be bilingual in English and Japanese, comfortable traveling to customer sites, and someone junior CSMs can learn from.\n\n\nOUTCOMES & KPIS\n\nKey Outcome(s) Owned:\n\n - Customer retention and net revenue retention (NRR) across a portfolio of strategic, high-complexity accounts\n\n - Successful deployment and adoption of Menlo solutions, with customers reaching their defined value milestones\n\n - Uplift in team-wide execution through mentorship and playbook contributions that other CSMs rely on\n\nSuccess Metrics / KPIs:\n\n - Net retention rate (NRR) and expansion revenue for your book of business\n\n - Customer satisfaction scores and NPS feedback from your accounts (QBRs, surveys, touchpoints)\n\n - Deployment success rate and time-to-value for implementations you support\n\n - Forecast accuracy for customer renewals and expansion opportunities in your portfolio\n\n - Contribution to team enablement: playbooks authored, peers mentored, workshops led\n\n\nWHAT YOU'LL DO\n\n - Own the strategic relationship with enterprise customers across Japan, serving as the senior technical advisor and business partner to CTOs, CISOs, Security Architects, and Security Engineers, including at the most complex or highest-visibility accounts in the region.\n\n - Lead quarterly business reviews (QBRs) and executive touchpoints independently, presenting Menlo cloud security assessments with tailored, forward-looking recommendations; use AI-assisted meeting summaries and CRM enrichment to track progress and inform strategy.\n\n - Identify and build the business case for expansion opportunities using data-driven insights and AI-powered account research, and work with sales to convert them into upsell and cross-sell revenue.\n\n - Anticipate deployment and adoption risk before it surfaces; partner with technical teams on system design, configuration, and resiliency, and author or refine the Statements of Work (SOWs) and playbooks that guide implementations across the team.\n\n - Design and deliver region-based workshops and user groups that enable customers on product capabilities, drawing on AI tools to synthesize feedback patterns and relay actionable insight to product and engineering teams.\n\n - Partner cross-functionally with sales and pre-sales leadership to shape account strategy, support renewals, and represent the voice of the Japan customer base in broader planning.\n\n - Establish and maintain working relationships with key regional partners to effectively manage renewal opportunities\n\n\nFUNCTIONAL COMPETENCIES\n\nRequired:\n\n - 8–10+ years of experience in a customer-facing technical role (e.g., Customer Success Manager, Technical Account Manager, Sales Engineer, Solutions Engineer, or equivalent), with a track record on complex, high-value accounts.\n\n - Native or near-native fluency in Japanese (written and verbal), sufficient to read complex contracts or technical documentation and negotiate, present to, and build trust with senior executive stakeholders without relying on translation or simplification\n\n - Professional fluency in English for internal collaboration\n\n - Deep knowledge of network security technologies: proxies, firewalls (NG/traditional), SSL/TLS, IPSec, SSO (SAML, OAuth, LDAP), MDM, Cloud APIs, SIEM, DLP, and CASB gateways.\n\n - Demonstrated success supporting and deploying security solutions for large or high-complexity enterprise customers, including navigating multi-stakeholder, multi-team environments.\n\n - Excellent communication skills and proven comfort presenting to and influencing executive-level audiences.\n\n - Strong project management and organizational skills; able to manage a demanding portfolio and competing priorities without close oversight.\n\n - Willingness to travel to customer sites (up to 30%) and participate in regional events.\n\n - A track record of exercising sound judgment independently, with the credibility to mentor and be sought out by less experienced peers.\n\nPreferred / Nice to Have:\n\n - Experience with AI-assisted tools for CRM, call preparation, meeting summaries, or customer data analysis.\n\n - Knowledge of Menlo Security's isolation platform or similar web/email security technologies.\n\n - Background in a SaaS or high-growth technology company.\n\n - Experience in the Asia-Pacific (APAC) region or with Japanese enterprise customers.\n\n - Relevant security certifications (e.g., CISSP, CEH) or formal security training.\n\n - Experience running customer advisory boards, facilitating customer communities, or mentoring junior team members formally.\n\nFollow us on LinkedIn https://www.linkedin.com/company/menlo-security/!\n\nWhy Menlo?\n\nAt Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: Proactive Leadership, Straight Talk, United Impact, Elevated Talent, and Customer-Compelled. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.\n\nAll qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.\n\nTO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"adbbcc75-4133-4648-acc8-aa4d6667f1e6","title":"Senior Sales Engineer - NYC","department":"Sales","team":"Sales Engineering","employmentType":"FullTime","location":"US - Distributed","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-30T15:00:50.501+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States of America"}},"jobUrl":"https://jobs.ashbyhq.com/menlosecurity/adbbcc75-4133-4648-acc8-aa4d6667f1e6","applyUrl":"https://jobs.ashbyhq.com/menlosecurity/adbbcc75-4133-4648-acc8-aa4d6667f1e6/application","descriptionHtml":"<p style=\"min-height:1.5em\">Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.</p><h2><strong>Summary</strong></h2><p style=\"min-height:1.5em\">The Menlo Security Senior Sales Engineer is a customer-focused, technical sales leader who provides guidance and support to prospective and current customers across the West and California territory. Partnering closely with Regional Sales Managers and channel partners, the Senior Sales Engineer scopes, recommends, and demonstrates security-focused solutions on the region's largest and most strategically important opportunities, while also serving as a technical mentor to less experienced Sales Engineers and partner engineers. Acting in a consultative capacity, they serve as a trusted technical authority for account teams, partners, and customers alike, often stepping in on the most complex or highest-visibility deals. The team uses AI-assisted tools throughout the sales cycle, from account research and call preparation to drafting technical responses, so more time goes to the customer conversation and strategic problem-solving and less to administration.</p><h2><strong>Outcomes &amp; KPIs</strong></h2><p style=\"min-height:1.5em\"><strong>Key Outcome(s) Owned:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Technical wins on strategic and enterprise sales opportunities in the assigned territory, from discovery through successful proof of concept to close.</p></li><li><p style=\"min-height:1.5em\">Technical mentorship and enablement of junior Sales Engineers and channel partner engineers across the region.</p></li></ul><p style=\"min-height:1.5em\"><strong>Success Metrics / KPIs:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Technical win rate on supported opportunities, weighted toward strategic and enterprise deals</p></li><li><p style=\"min-height:1.5em\">Proof of concept conversion rate (POC to closed-won)</p></li><li><p style=\"min-height:1.5em\">Average POC cycle time from kickoff to technical decision on complex opportunities</p></li><li><p style=\"min-height:1.5em\">Number of Sales Engineers and partner engineers mentored, enabled, or certified per quarter</p></li><li><p style=\"min-height:1.5em\">Quality of field feedback delivered to Product Management and Engineering (adoption of submitted insights)</p></li></ul><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Serve as the senior technical authority on complex, strategic sales opportunities, articulating the benefits of Menlo Security solutions to technical and executive audiences and architecting solutions that meet the customer's needs and budget.</p></li><li><p style=\"min-height:1.5em\">Lead proof of concept engagements on the territory's largest and most complex opportunities, including deployment and configuration of Menlo Security services or software, training users, and acting as the interface between Sales and technical staff to resolve open issues.</p></li><li><p style=\"min-height:1.5em\">Mentor and upskill junior Sales Engineers and channel partner engineers, sharing technical methodology and deal strategy to raise the bar across the team.</p></li><li><p style=\"min-height:1.5em\">Use AI-assisted tools to prepare for customer engagements (account research, competitive positioning) and to draft and refine technical documentation, RFP responses, and follow-up communications, applying your own judgment for accuracy and fit.</p></li><li><p style=\"min-height:1.5em\">Partner closely with Regional Sales Managers and channel partners to build technical strategy on top accounts and drive partner-led opportunities and partner self-sufficiency.</p></li><li><p style=\"min-height:1.5em\">Act as the escalation point for technically challenging or high-visibility customer engagements across the territory.</p></li><li><p style=\"min-height:1.5em\">Provide reporting and feedback on customer accounts and field activity to Sales, Product Management, and Engineering, using AI-generated call summaries and CRM enrichment to keep account records current with less manual effort.</p></li></ul><h2><strong>Functional Competencies</strong></h2><p style=\"min-height:1.5em\"><strong>Required:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Bachelor's or Master's degree in Computer Science or a related discipline, or equivalent experience</p></li><li><p style=\"min-height:1.5em\">Based in New York, with travel throughout the Northeast territory as needed</p></li><li><p style=\"min-height:1.5em\">7+ years of pre-sales experience in the computer networking or security space, including experience leading technical strategy on complex or enterprise-scale deals</p></li><li><p style=\"min-height:1.5em\">Strong knowledge and hands-on experience across core areas including web proxy technologies, network security (firewalls, IDS/IPS, HTTP/SSL proxies), network engineering fundamentals (OSI model, IPv4/6, routing, switching, DNS, VLANs and subnetting), and email security and mail flow</p></li><li><p style=\"min-height:1.5em\">Excellent written and oral communication skills, with the ability to articulate both the business value and the technical advantages of Menlo Security solutions to audiences up to and including the executive level</p></li><li><p style=\"min-height:1.5em\">Experience mentoring or informally leading other technical sales professionals</p></li><li><p style=\"min-height:1.5em\">A strong sense of accountability and ownership, a proactive, get-it-done attitude, and a passion for continuous learning</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred / Nice to Have:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience with malware analysis (static, delta, and dynamic/runtime approaches), sandboxing solutions, host-based forensics, and Windows internals</p></li><li><p style=\"min-height:1.5em\">Network forensics experience, including packet capture and analysis</p></li><li><p style=\"min-height:1.5em\">Incident response experience, including workflow procedures, evidence gathering, and chain of custody handling</p></li><li><p style=\"min-height:1.5em\">Enterprise architecture familiarity (Active Directory, SCCM, LDAP/RADIUS/TACACS+, two-factor authentication) and virtualization technology (VMware, Citrix, VDI)</p></li><li><p style=\"min-height:1.5em\">Familiarity with common hacking and exploitation tools and methodologies, malware families, and AV/IDS/IPS evasion techniques</p></li><li><p style=\"min-height:1.5em\">Working knowledge of Menlo Security competitors, including their solutions, strengths, and weaknesses</p></li><li><p style=\"min-height:1.5em\">Fluency with AI-assisted sales and productivity tools (LLM-based research, drafting, and summarization) as part of your everyday workflow</p></li><li><p style=\"min-height:1.5em\">Self-directed, with the ability to prioritize and execute project tasks in a methodical, disciplined manner and set clear expectations with stakeholders and team members </p></li></ul><p style=\"min-height:1.5em\"><strong>Our Compensation and Benefits</strong></p><p style=\"min-height:1.5em\">At Menlo Security, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is  $149,800 - $193,200.</p><p style=\"min-height:1.5em\">In accordance with NY, CO, CA, and WA law, the range provided is Menlo Security’s reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become Menlo Security shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance.</p><p style=\"min-height:1.5em\">Menlo Security does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Menlo Security. </p><p style=\"min-height:1.5em\">Menlo Security is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.</p><p style=\"min-height:1.5em\"> </p><p style=\"min-height:1.5em\">MSGL-I4</p><p style=\"min-height:1.5em\">Follow us on <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/menlo-security/\">LinkedIn</a>!</p><p style=\"min-height:1.5em\"><strong>Why Menlo?</strong></p><p style=\"min-height:1.5em\">At Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: <strong>Proactive Leadership</strong>, <strong>Straight Talk</strong>, <strong>United Impact</strong>, <strong>Elevated Talent</strong>, and <strong>Customer-Compelled</strong>. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.</p><p style=\"min-height:1.5em\"><strong>All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability</strong>.</p><p style=\"min-height:1.5em\"><em><strong>TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.</strong></em></p>","descriptionPlain":"Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.\n\n\nSUMMARY\n\nThe Menlo Security Senior Sales Engineer is a customer-focused, technical sales leader who provides guidance and support to prospective and current customers across the West and California territory. Partnering closely with Regional Sales Managers and channel partners, the Senior Sales Engineer scopes, recommends, and demonstrates security-focused solutions on the region's largest and most strategically important opportunities, while also serving as a technical mentor to less experienced Sales Engineers and partner engineers. Acting in a consultative capacity, they serve as a trusted technical authority for account teams, partners, and customers alike, often stepping in on the most complex or highest-visibility deals. The team uses AI-assisted tools throughout the sales cycle, from account research and call preparation to drafting technical responses, so more time goes to the customer conversation and strategic problem-solving and less to administration.\n\n\nOUTCOMES & KPIS\n\nKey Outcome(s) Owned:\n\n - Technical wins on strategic and enterprise sales opportunities in the assigned territory, from discovery through successful proof of concept to close.\n\n - Technical mentorship and enablement of junior Sales Engineers and channel partner engineers across the region.\n\nSuccess Metrics / KPIs:\n\n - Technical win rate on supported opportunities, weighted toward strategic and enterprise deals\n\n - Proof of concept conversion rate (POC to closed-won)\n\n - Average POC cycle time from kickoff to technical decision on complex opportunities\n\n - Number of Sales Engineers and partner engineers mentored, enabled, or certified per quarter\n\n - Quality of field feedback delivered to Product Management and Engineering (adoption of submitted insights)\n\n\nWHAT YOU'LL DO\n\n - Serve as the senior technical authority on complex, strategic sales opportunities, articulating the benefits of Menlo Security solutions to technical and executive audiences and architecting solutions that meet the customer's needs and budget.\n\n - Lead proof of concept engagements on the territory's largest and most complex opportunities, including deployment and configuration of Menlo Security services or software, training users, and acting as the interface between Sales and technical staff to resolve open issues.\n\n - Mentor and upskill junior Sales Engineers and channel partner engineers, sharing technical methodology and deal strategy to raise the bar across the team.\n\n - Use AI-assisted tools to prepare for customer engagements (account research, competitive positioning) and to draft and refine technical documentation, RFP responses, and follow-up communications, applying your own judgment for accuracy and fit.\n\n - Partner closely with Regional Sales Managers and channel partners to build technical strategy on top accounts and drive partner-led opportunities and partner self-sufficiency.\n\n - Act as the escalation point for technically challenging or high-visibility customer engagements across the territory.\n\n - Provide reporting and feedback on customer accounts and field activity to Sales, Product Management, and Engineering, using AI-generated call summaries and CRM enrichment to keep account records current with less manual effort.\n\n\nFUNCTIONAL COMPETENCIES\n\nRequired:\n\n - Bachelor's or Master's degree in Computer Science or a related discipline, or equivalent experience\n\n - Based in New York, with travel throughout the Northeast territory as needed\n\n - 7+ years of pre-sales experience in the computer networking or security space, including experience leading technical strategy on complex or enterprise-scale deals\n\n - Strong knowledge and hands-on experience across core areas including web proxy technologies, network security (firewalls, IDS/IPS, HTTP/SSL proxies), network engineering fundamentals (OSI model, IPv4/6, routing, switching, DNS, VLANs and subnetting), and email security and mail flow\n\n - Excellent written and oral communication skills, with the ability to articulate both the business value and the technical advantages of Menlo Security solutions to audiences up to and including the executive level\n\n - Experience mentoring or informally leading other technical sales professionals\n\n - A strong sense of accountability and ownership, a proactive, get-it-done attitude, and a passion for continuous learning\n\nPreferred / Nice to Have:\n\n - Experience with malware analysis (static, delta, and dynamic/runtime approaches), sandboxing solutions, host-based forensics, and Windows internals\n\n - Network forensics experience, including packet capture and analysis\n\n - Incident response experience, including workflow procedures, evidence gathering, and chain of custody handling\n\n - Enterprise architecture familiarity (Active Directory, SCCM, LDAP/RADIUS/TACACS+, two-factor authentication) and virtualization technology (VMware, Citrix, VDI)\n\n - Familiarity with common hacking and exploitation tools and methodologies, malware families, and AV/IDS/IPS evasion techniques\n\n - Working knowledge of Menlo Security competitors, including their solutions, strengths, and weaknesses\n\n - Fluency with AI-assisted sales and productivity tools (LLM-based research, drafting, and summarization) as part of your everyday workflow\n\n - Self-directed, with the ability to prioritize and execute project tasks in a methodical, disciplined manner and set clear expectations with stakeholders and team members \n\nOur Compensation and Benefits\n\nAt Menlo Security, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is  $149,800 - $193,200.\n\nIn accordance with NY, CO, CA, and WA law, the range provided is Menlo Security’s reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become Menlo Security shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance.\n\nMenlo Security does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Menlo Security. \n\nMenlo Security is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.\n\n \n\nMSGL-I4\n\nFollow us on LinkedIn https://www.linkedin.com/company/menlo-security/!\n\nWhy Menlo?\n\nAt Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: Proactive Leadership, Straight Talk, United Impact, Elevated Talent, and Customer-Compelled. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.\n\nAll qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.\n\nTO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"4b767ad4-eb16-4436-be35-b2bb4ff67dc5","title":"Senior Product Manager","department":"R&D","team":"R&D","employmentType":"FullTime","location":"EMEA - UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-25T17:38:18.693+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Berkshire","addressCountry":"United Kingdom","addressLocality":"Bracknell"}},"jobUrl":"https://jobs.ashbyhq.com/menlosecurity/4b767ad4-eb16-4436-be35-b2bb4ff67dc5","applyUrl":"https://jobs.ashbyhq.com/menlosecurity/4b767ad4-eb16-4436-be35-b2bb4ff67dc5/application","descriptionHtml":"<p style=\"min-height:1.5em\">Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.</p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\"><strong>Summary</strong></p><p style=\"min-height:1.5em\">Menlo Security is building MARS for Agents (Menlo Agent Runtime Security), our product line for securing autonomous and hybrid AI agents. This is a category still being defined — standards, architecture patterns, and competitive positioning are all forming in real time, with competitors ranging from established network security vendors to a wave of new agent-security startups.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><p style=\"min-height:1.5em\">We are hiring an experienced Product Manager / Product Owner to take end-to-end ownership of a significant, technically complex area within MARS for Agents. The specific scope will be defined in partnership with the hiring manager based on team needs and the background of the person in this role, and will span identity and security concepts, relevant technical protocols, and platform integration and partnership work. The role operates with a high degree of autonomy day to day, working from strategic direction set by the Head of Product, in an environment that runs agile development at high velocity while actively building the process and rigor needed to scale a growing product line.</p><div style=\"min-height:1.2em;margin-top:0px;margin-bottom:0px\"> </div><p style=\"min-height:1.5em\">This is also a team that works the way it builds: AI assistants and LLM-based tools are part of the daily toolkit here — used to synthesize customer and competitive signal, pressure-test requirements, and prototype against MCP clients and agent runtimes before a single line of production code is written. The person in this role will be defining security for a category they are already a fluent, curious user of.</p><p style=\"min-height:1.5em\"><strong>Outcomes &amp; KPIs</strong></p><p style=\"min-height:1.5em\"><strong>Key Outcome(s) Owned:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">End-to-end ownership of an assigned surface area of MARS for Agents — across capabilities such as the agent registry, Claude integration, Microsoft Copilot integration, MCP Server, MCP Proxy, and LLM proxy — from researched opportunity, to written requirement, to shipped and supported capability.</p></li><li><p style=\"min-height:1.5em\">A current, honest, decision-changing competitive point of view for the agent-security category that the wider go-to-market organization can rely on.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Success Metrics / KPIs</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Roadmap delivery: </strong>committed roadmap items for the owned surfaces shipped within the target release window.</p></li><li><p style=\"min-height:1.5em\"><strong>Requirements quality:</strong> Reduction in mid-sprint requirement clarifications and rework attributable to ambiguous PRDs or acceptance criteria, measured via engineering feedback each quarter.</p></li><li><p style=\"min-height:1.5em\"><strong>Enablement coverage:</strong> 100% of shipped capabilities in the owned area have current capability documentation and a delivered briefing to support and solutions engineering at or before release.</p></li><li><p style=\"min-height:1.5em\"><strong>Adoption of shipped capability:</strong> Customer adoption or usage of newly released capabilities against a target set at launch, tracked for 90 days post-release.</p></li><li><p style=\"min-height:1.5em\"><strong>Competitive influence:</strong> At least one documented roadmap or positioning decision per quarter, traceable to a published competitive finding.</p></li></ul><p style=\"min-height:1.5em\"><strong>What You'll Do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Own inbound product direction for your area.</strong> Research emerging agentic AI capabilities, attacker techniques, and adjacent standards (MCP, A2A, OWASP agentic-security guidance, agent identity frameworks) to determine what MARS for Agents should build next across the agent registry, Claude integration, Microsoft Copilot integration, MCP Server, MCP Proxy, and LLM proxy.</p></li><li><p style=\"min-height:1.5em\"><strong>Turn signal into engineering-ready requirements.</strong> Translate market, customer, and competitive input into clear PRDs, user stories, and acceptance criteria — using LLM-based tools to synthesize call notes, support tickets, standards documents, and usage data into prioritization insight, while retaining full accountability for the judgment calls and the accuracy of what you write.</p></li><li><p style=\"min-height:1.5em\"><strong>Own and groom the backlog.</strong> Make day-to-day prioritization calls across your surfaces within the strategic guardrails set by the Head of Product, and partner directly with engineering through the full build cycle: refinement, in-sprint questions, review, and release.</p></li><li><p style=\"min-height:1.5em\"><strong>Validate before you specify.</strong> Use AI coding assistants, MCP clients, and agent runtimes hands-on to prototype and stress-test proposed behavior — so requirements are grounded in how agents actually behave, not just how they are documented to behave. Define success metrics for what you ship and track them post-release.</p></li><li><p style=\"min-height:1.5em\"><strong>Enable the field.</strong> Brief technical support and solutions engineering on new and existing capabilities, and maintain current capability documentation for your area that clearly separates documented and shipping facts from planned work and open questions, so the field never over-promises. Be the trusted authority on what your part of MARS does today, what is coming, and what it deliberately does not do yet.</p></li><li><p style=\"min-height:1.5em\"><strong>Engage customers, sales, and marketing.</strong> Join customer and prospect conversations periodically to gather requirements, pressure-test positioning, and support technical evaluations; support the sales team with technical Q&amp;A, competitive objection-handling, and input on proposals and decks; and work with product marketing on messaging, positioning, and launch content.</p></li><li><p style=\"min-height:1.5em\"><strong>Run competitive analysis that changes decisions.</strong> Continuously track competitors relevant to MARS for Agents — network/SSE-SASE incumbents (Palo Alto Networks, Zscaler, Cloudflare, Netskope), agent-identity and IAM players (Okta, CyberArk), MCP gateway vendors, and emerging agent-security pure-plays — and maintain a clear point of view on where MARS leads, where it currently trails, and what capabilities are commoditizing. Feed those findings directly into requirements, positioning, and roadmap prioritization.</p></li></ul><p style=\"min-height:1.5em\"><strong>Functional Competencies</strong></p><p style=\"min-height:1.5em\"><strong>Required:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">6–10+ years of product management or product owner experience, ideally in B2B SaaS, enterprise infrastructure, or security software, including a track record of owning a complex, technical product area end to end.</p></li><li><p style=\"min-height:1.5em\">Demonstrated ability to write clear, engineering-ready requirements (PRDs, user stories, acceptance criteria) and to own a backlog end to end for a technically complex product surface.</p></li><li><p style=\"min-height:1.5em\">Comfort operating with a high degree of autonomy. This role receives strategic direction rather than daily instruction, and the person in it should be able to take a goal and drive it through research, requirements, engineering partnership, and launch across multiple related surfaces at once — with the support of a collaborative product and engineering team.</p></li><li><p style=\"min-height:1.5em\">Comfort operating at high velocity. Our engineering organization runs agile at a fast cadence, and this role also helps bring the process and rigor needed to make the product scalable, so both muscles matter.</p></li><li><p style=\"min-height:1.5em\">Solid working knowledge of AI agent technology: how LLMs and AI agents operate, the difference between autonomous and human-in-the-loop (hybrid) agents, tool and function calling, and — specifically — the MCP (Model Context Protocol) ecosystem (servers, clients, tool calls) at a depth sufficient to write requirements for an MCP Server and an MCP Proxy, not just discuss them conceptually.</p></li><li><p style=\"min-height:1.5em\">Real cybersecurity background, with working familiarity in areas such as identity and access management, proxy and gateway architectures (forward proxy, reverse proxy, secure web gateway / SSE / SASE), and content or traffic inspection. Deep specialization in every area is not required, but enough fluency to engage credibly with engineering and with technical customers is.</p></li><li><p style=\"min-height:1.5em\">Hands-on, regular personal use of AI tools — for example Claude, ChatGPT, Claude Code / Cowork, GitHub Copilot, or similar — including some exposure to how they use MCP or other tool-calling integrations.</p></li><li><p style=\"min-height:1.5em\">Strong written communication, since the role produces a steady stream of specs, FAQs, and internal enablement material.</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred / Nice to Have:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Working knowledge of the Microsoft 365 Copilot ecosystem: M365 Copilot, Copilot Studio agents, and Microsoft's Entra/Azure agent identity plane — enough to scope and write requirements for a two-way integration in which MARS augments Microsoft's own agent governance rather than competing with it.</p></li><li><p style=\"min-height:1.5em\">Prior product ownership of an identity or registry system, a proxy or gateway product, or an API/integration platform.</p></li><li><p style=\"min-height:1.5em\">Direct experience with MCP, LLM/agent tool-calling architectures, or building integrations with Claude or other frontier model providers.</p></li><li><p style=\"min-height:1.5em\">Familiarity with OWASP frameworks, including emerging OWASP guidance for agentic AI security.</p></li><li><p style=\"min-height:1.5em\">Experience directly supporting a technical sales motion — SE enablement, competitive battlecards, customer discovery calls.</p></li><li><p style=\"min-height:1.5em\">Experience at a company scaling a new product line or product category from early traction.</p></li><li><p style=\"min-height:1.5em\">Experience using AI-assisted research or analysis tooling as part of a regular product workflow — for example synthesizing customer feedback at volume, or building lightweight prototypes to validate requirements.</p></li><li><p style=\"min-height:1.5em\">Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.</p></li></ul><p style=\"min-height:1.5em\"><strong>Menlo Mindsets</strong></p><p style=\"min-height:1.5em\">The Menlo Mindsets serve as our strategic operating system, directly linking our daily behaviors to the business results we need to achieve by defining exactly \"how\" we do our work. By establishing this clear, shared standard, they empower our most successful employees to consistently drive the innovation and accountability required for our long-term success.</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Proactive Leadership</strong> — I do not settle for the status quo. I take ownership, make informed decisions, and proactively communicate to drive results while empowering others to do the same.</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>What it looks like in this role:</strong> You receive strategic direction, not a task list — and you are expected to decide what your surfaces should build next, act on it, and keep the Head of Product and your partners informed as you go.</p></li></ul></li><li><p style=\"min-height:1.5em\"><strong>Straight Talk</strong> — I share honestly and transparently, actively seeking diverse perspectives while encouraging the same.</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>What it looks like in this role:</strong> You publish an honest competitive point of view, including where MARS currently trails, and you keep documentation that clearly separates what ships today from what is planned so the field never over-promises.</p></li></ul></li><li><p style=\"min-height:1.5em\"><strong>United Impact</strong> — I break down barriers to champion cross-functional collaboration, uniting diverse strengths with clear ownership to drive exceptional, aligned outcomes.</p></li><li><p style=\"min-height:1.5em\"><strong>Elevated Talent</strong> — I believe talent is our differentiator, upholding a high bar for performance and leadership and continuous development.</p></li><li><p style=\"min-height:1.5em\"><strong>Customer-Compelled</strong> — Customer focus is my mission. I own their experience, prevent their challenges, and act with urgency to deliver value.</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>What it looks like in this role:</strong> You sit in customer and prospect conversations regularly, support live technical evaluations, and carry what you hear straight back into requirements rather than filing it away as research.</p></li></ul></li></ul><p style=\"min-height:1.5em\"><strong>About Menlo Security</strong></p><p style=\"min-height:1.5em\">Menlo Security's mission: Enabling humans and agents to connect, communicate, and collaborate securely without compromise. Menlo Security's patented Isolation platform protects organizations from cyberattacks by eliminating the threat of malware from the web, documents, and email. Menlo Security is trusted by major global businesses, including Fortune 500 companies, to protect their most important asset — their data — and is backed by top-tier investors.</p><p style=\"min-height:1.5em\"><strong>Our Compensation and Benefits</strong></p><p style=\"min-height:1.5em\">At Menlo Security, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is [Pay Range].</p><p style=\"min-height:1.5em\">In accordance with NY, CO, CA, and WA law, the range provided is Menlo Security’s reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become Menlo Security shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance.</p><p style=\"min-height:1.5em\">Menlo Security does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Menlo Security. </p><p style=\"min-height:1.5em\">Menlo Security is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.</p><p style=\"min-height:1.5em\"> </p><p style=\"min-height:1.5em\">MSGL-I4</p><p style=\"min-height:1.5em\">Follow us on <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/menlo-security/\">LinkedIn</a>!</p><p style=\"min-height:1.5em\"><strong>Why Menlo?</strong></p><p style=\"min-height:1.5em\">At Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: <strong>Proactive Leadership</strong>, <strong>Straight Talk</strong>, <strong>United Impact</strong>, <strong>Elevated Talent</strong>, and <strong>Customer-Compelled</strong>. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.</p><p style=\"min-height:1.5em\"><strong>All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability</strong>.</p><p style=\"min-height:1.5em\"><em><strong>TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.</strong></em></p>","descriptionPlain":"Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.\n\nAbout the Role\n\nSummary\n\nMenlo Security is building MARS for Agents (Menlo Agent Runtime Security), our product line for securing autonomous and hybrid AI agents. This is a category still being defined — standards, architecture patterns, and competitive positioning are all forming in real time, with competitors ranging from established network security vendors to a wave of new agent-security startups.\n\n \n\nWe are hiring an experienced Product Manager / Product Owner to take end-to-end ownership of a significant, technically complex area within MARS for Agents. The specific scope will be defined in partnership with the hiring manager based on team needs and the background of the person in this role, and will span identity and security concepts, relevant technical protocols, and platform integration and partnership work. The role operates with a high degree of autonomy day to day, working from strategic direction set by the Head of Product, in an environment that runs agile development at high velocity while actively building the process and rigor needed to scale a growing product line.\n\n \n\nThis is also a team that works the way it builds: AI assistants and LLM-based tools are part of the daily toolkit here — used to synthesize customer and competitive signal, pressure-test requirements, and prototype against MCP clients and agent runtimes before a single line of production code is written. The person in this role will be defining security for a category they are already a fluent, curious user of.\n\nOutcomes & KPIs\n\nKey Outcome(s) Owned:\n\n - End-to-end ownership of an assigned surface area of MARS for Agents — across capabilities such as the agent registry, Claude integration, Microsoft Copilot integration, MCP Server, MCP Proxy, and LLM proxy — from researched opportunity, to written requirement, to shipped and supported capability.\n\n - A current, honest, decision-changing competitive point of view for the agent-security category that the wider go-to-market organization can rely on.\n\n\n\nSuccess Metrics / KPIs\n\n - Roadmap delivery: committed roadmap items for the owned surfaces shipped within the target release window.\n\n - Requirements quality: Reduction in mid-sprint requirement clarifications and rework attributable to ambiguous PRDs or acceptance criteria, measured via engineering feedback each quarter.\n\n - Enablement coverage: 100% of shipped capabilities in the owned area have current capability documentation and a delivered briefing to support and solutions engineering at or before release.\n\n - Adoption of shipped capability: Customer adoption or usage of newly released capabilities against a target set at launch, tracked for 90 days post-release.\n\n - Competitive influence: At least one documented roadmap or positioning decision per quarter, traceable to a published competitive finding.\n\nWhat You'll Do\n\n - Own inbound product direction for your area. Research emerging agentic AI capabilities, attacker techniques, and adjacent standards (MCP, A2A, OWASP agentic-security guidance, agent identity frameworks) to determine what MARS for Agents should build next across the agent registry, Claude integration, Microsoft Copilot integration, MCP Server, MCP Proxy, and LLM proxy.\n\n - Turn signal into engineering-ready requirements. Translate market, customer, and competitive input into clear PRDs, user stories, and acceptance criteria — using LLM-based tools to synthesize call notes, support tickets, standards documents, and usage data into prioritization insight, while retaining full accountability for the judgment calls and the accuracy of what you write.\n\n - Own and groom the backlog. Make day-to-day prioritization calls across your surfaces within the strategic guardrails set by the Head of Product, and partner directly with engineering through the full build cycle: refinement, in-sprint questions, review, and release.\n\n - Validate before you specify. Use AI coding assistants, MCP clients, and agent runtimes hands-on to prototype and stress-test proposed behavior — so requirements are grounded in how agents actually behave, not just how they are documented to behave. Define success metrics for what you ship and track them post-release.\n\n - Enable the field. Brief technical support and solutions engineering on new and existing capabilities, and maintain current capability documentation for your area that clearly separates documented and shipping facts from planned work and open questions, so the field never over-promises. Be the trusted authority on what your part of MARS does today, what is coming, and what it deliberately does not do yet.\n\n - Engage customers, sales, and marketing. Join customer and prospect conversations periodically to gather requirements, pressure-test positioning, and support technical evaluations; support the sales team with technical Q&A, competitive objection-handling, and input on proposals and decks; and work with product marketing on messaging, positioning, and launch content.\n\n - Run competitive analysis that changes decisions. Continuously track competitors relevant to MARS for Agents — network/SSE-SASE incumbents (Palo Alto Networks, Zscaler, Cloudflare, Netskope), agent-identity and IAM players (Okta, CyberArk), MCP gateway vendors, and emerging agent-security pure-plays — and maintain a clear point of view on where MARS leads, where it currently trails, and what capabilities are commoditizing. Feed those findings directly into requirements, positioning, and roadmap prioritization.\n\nFunctional Competencies\n\nRequired:\n\n - 6–10+ years of product management or product owner experience, ideally in B2B SaaS, enterprise infrastructure, or security software, including a track record of owning a complex, technical product area end to end.\n\n - Demonstrated ability to write clear, engineering-ready requirements (PRDs, user stories, acceptance criteria) and to own a backlog end to end for a technically complex product surface.\n\n - Comfort operating with a high degree of autonomy. This role receives strategic direction rather than daily instruction, and the person in it should be able to take a goal and drive it through research, requirements, engineering partnership, and launch across multiple related surfaces at once — with the support of a collaborative product and engineering team.\n\n - Comfort operating at high velocity. Our engineering organization runs agile at a fast cadence, and this role also helps bring the process and rigor needed to make the product scalable, so both muscles matter.\n\n - Solid working knowledge of AI agent technology: how LLMs and AI agents operate, the difference between autonomous and human-in-the-loop (hybrid) agents, tool and function calling, and — specifically — the MCP (Model Context Protocol) ecosystem (servers, clients, tool calls) at a depth sufficient to write requirements for an MCP Server and an MCP Proxy, not just discuss them conceptually.\n\n - Real cybersecurity background, with working familiarity in areas such as identity and access management, proxy and gateway architectures (forward proxy, reverse proxy, secure web gateway / SSE / SASE), and content or traffic inspection. Deep specialization in every area is not required, but enough fluency to engage credibly with engineering and with technical customers is.\n\n - Hands-on, regular personal use of AI tools — for example Claude, ChatGPT, Claude Code / Cowork, GitHub Copilot, or similar — including some exposure to how they use MCP or other tool-calling integrations.\n\n - Strong written communication, since the role produces a steady stream of specs, FAQs, and internal enablement material.\n\nPreferred / Nice to Have:\n\n - Working knowledge of the Microsoft 365 Copilot ecosystem: M365 Copilot, Copilot Studio agents, and Microsoft's Entra/Azure agent identity plane — enough to scope and write requirements for a two-way integration in which MARS augments Microsoft's own agent governance rather than competing with it.\n\n - Prior product ownership of an identity or registry system, a proxy or gateway product, or an API/integration platform.\n\n - Direct experience with MCP, LLM/agent tool-calling architectures, or building integrations with Claude or other frontier model providers.\n\n - Familiarity with OWASP frameworks, including emerging OWASP guidance for agentic AI security.\n\n - Experience directly supporting a technical sales motion — SE enablement, competitive battlecards, customer discovery calls.\n\n - Experience at a company scaling a new product line or product category from early traction.\n\n - Experience using AI-assisted research or analysis tooling as part of a regular product workflow — for example synthesizing customer feedback at volume, or building lightweight prototypes to validate requirements.\n\n - Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.\n\nMenlo Mindsets\n\nThe Menlo Mindsets serve as our strategic operating system, directly linking our daily behaviors to the business results we need to achieve by defining exactly \"how\" we do our work. By establishing this clear, shared standard, they empower our most successful employees to consistently drive the innovation and accountability required for our long-term success.\n\n - Proactive Leadership — I do not settle for the status quo. I take ownership, make informed decisions, and proactively communicate to drive results while empowering others to do the same.\n   \n   - What it looks like in this role: You receive strategic direction, not a task list — and you are expected to decide what your surfaces should build next, act on it, and keep the Head of Product and your partners informed as you go.\n\n - Straight Talk — I share honestly and transparently, actively seeking diverse perspectives while encouraging the same.\n   \n   - What it looks like in this role: You publish an honest competitive point of view, including where MARS currently trails, and you keep documentation that clearly separates what ships today from what is planned so the field never over-promises.\n\n - United Impact — I break down barriers to champion cross-functional collaboration, uniting diverse strengths with clear ownership to drive exceptional, aligned outcomes.\n\n - Elevated Talent — I believe talent is our differentiator, upholding a high bar for performance and leadership and continuous development.\n\n - Customer-Compelled — Customer focus is my mission. I own their experience, prevent their challenges, and act with urgency to deliver value.\n   \n   - What it looks like in this role: You sit in customer and prospect conversations regularly, support live technical evaluations, and carry what you hear straight back into requirements rather than filing it away as research.\n\nAbout Menlo Security\n\nMenlo Security's mission: Enabling humans and agents to connect, communicate, and collaborate securely without compromise. Menlo Security's patented Isolation platform protects organizations from cyberattacks by eliminating the threat of malware from the web, documents, and email. Menlo Security is trusted by major global businesses, including Fortune 500 companies, to protect their most important asset — their data — and is backed by top-tier investors.\n\nOur Compensation and Benefits\n\nAt Menlo Security, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is [Pay Range].\n\nIn accordance with NY, CO, CA, and WA law, the range provided is Menlo Security’s reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become Menlo Security shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance.\n\nMenlo Security does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Menlo Security. \n\nMenlo Security is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.\n\n \n\nMSGL-I4\n\nFollow us on LinkedIn https://www.linkedin.com/company/menlo-security/!\n\nWhy Menlo?\n\nAt Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: Proactive Leadership, Straight Talk, United Impact, Elevated Talent, and Customer-Compelled. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.\n\nAll qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.\n\nTO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"fb30df6a-eb45-42ea-bd9e-b13a2cf1d957","title":"Senior Engineer II, Chromium","department":"R&D","team":"R&D","employmentType":"FullTime","location":"EMEA - Distributed (UK)","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-30T16:42:57.291+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United Kingdom","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/menlosecurity/fb30df6a-eb45-42ea-bd9e-b13a2cf1d957","applyUrl":"https://jobs.ashbyhq.com/menlosecurity/fb30df6a-eb45-42ea-bd9e-b13a2cf1d957/application","descriptionHtml":"<p style=\"min-height:1.5em\">Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.</p><p style=\"min-height:1.5em\">We are looking for a Senior Software Engineer to join our Data Security &amp; AI Engineering team. In this role, you will bring strong systems engineering skills—ideally with hands-on Chromium experience across core layers—to build, expand, and harden the runtime capabilities that power Menlo's next-generation AI security platform. You will work at the intersection of browser engine internals, systems architecture, and AI security, expanding our detection surfaces to safeguard enterprise workforces and AI agents against modern threats like Prompt Injection (PI) and Shadow AI usage. The role blends deep C++ browser engineering with work on Model Context Protocol (MCP) servers, Chrome DevTools Protocol (CDP), and the cloud infrastructure supporting them. You’ll collaborate closely with engineers across Chromium, AI, and security disciplines to ship high-performance, evasion-resistant protections, leveraging AI-assisted development tools to move fast while maintaining an uncompromising bar for quality and security. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Responsibilities</strong> </p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design, build, and maintain Chromium-based browser components in C++, working across layers such as content, browser, core, compositor, skia, and networking, that power Menlo's security and AI-driven capabilities. </p></li><li><p style=\"min-height:1.5em\">Architect and embed controls for detecting Prompt Injection (PI) and managing Shadow AI activity directly within browser execution and agent workflows. </p></li><li><p style=\"min-height:1.5em\">Apply strong networking fundamentals and HTTP security expertise to harden Menlo's browser isolation, proxy/gateway intercepts, and network-facing infrastructure. </p></li><li><p style=\"min-height:1.5em\">Partner with the MARS and AI teams to build and integrate AI agent capabilities and MCP (Model Context Protocol) servers into Menlo's security platform. </p></li><li><p style=\"min-height:1.5em\">Use Python or Rust to build supporting tooling, detection microservices, and prototypes alongside core C++ systems work. </p></li><li><p style=\"min-height:1.5em\">Deploy and operate the cloud infrastructure (AWS, GCP) and orchestration (Kubernetes, Terraform) needed to run agent/MCP and threat-detection workloads reliably. </p></li><li><p style=\"min-height:1.5em\">Debug and optimize performance-critical, high-scale systems across the browser and supporting backend infrastructure. </p></li><li><p style=\"min-height:1.5em\">Collaborate cross-functionally with product, security, and AI engineering teams to ship capabilities end-to-end. </p></li><li><p style=\"min-height:1.5em\">Apply AI-assisted coding tools to accelerate development, testing, and code review as part of your daily workflow. </p></li></ul><p style=\"min-height:1.5em\"><strong>Requirements:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of experience in software engineering with strong C++ systems programming skills. </p></li><li><p style=\"min-height:1.5em\">Strong networking fundamentals, including solid knowledge of HTTP security, web protocols and / or client-side security architecture. </p></li><li><p style=\"min-height:1.5em\">Bachelor's degree or higher in Computer Science or a related field (or equivalent practical experience). </p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred / Nice to Have: </strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience across Chromium layers such as content, browser, core, compositor, skia, and networking (or equivalent large-scale, high-performance C++ systems experience). </p></li><li><p style=\"min-height:1.5em\">Experience or strong interest in AI/LLM security / guardrails domains (e.g., Prompt Injection defense, Shadow AI detection, intent classification, context aware DLP/PII detection, and agentic workflows). </p></li><li><p style=\"min-height:1.5em\">Python or Rust experience. </p></li><li><p style=\"min-height:1.5em\">Experience building or integrating AI agents, Chrome DevTools Protocol (CDP), and MCP (Model Context Protocol) servers. </p></li><li><p style=\"min-height:1.5em\">Experience with AWS, GCP, Terraform, Kubernetes, and Linux.</p></li></ul><p style=\"min-height:1.5em\">Follow us on <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/menlo-security/\">LinkedIn</a>!</p><p style=\"min-height:1.5em\"><strong>Why Menlo?</strong></p><p style=\"min-height:1.5em\">At Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: <strong>Proactive Leadership</strong>, <strong>Straight Talk</strong>, <strong>United Impact</strong>, <strong>Elevated Talent</strong>, and <strong>Customer-Compelled</strong>. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.</p><p style=\"min-height:1.5em\"><strong>All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability</strong>.</p><p style=\"min-height:1.5em\"><em><strong>TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.</strong></em></p>","descriptionPlain":"Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.\n\nWe are looking for a Senior Software Engineer to join our Data Security & AI Engineering team. In this role, you will bring strong systems engineering skills—ideally with hands-on Chromium experience across core layers—to build, expand, and harden the runtime capabilities that power Menlo's next-generation AI security platform. You will work at the intersection of browser engine internals, systems architecture, and AI security, expanding our detection surfaces to safeguard enterprise workforces and AI agents against modern threats like Prompt Injection (PI) and Shadow AI usage. The role blends deep C++ browser engineering with work on Model Context Protocol (MCP) servers, Chrome DevTools Protocol (CDP), and the cloud infrastructure supporting them. You’ll collaborate closely with engineers across Chromium, AI, and security disciplines to ship high-performance, evasion-resistant protections, leveraging AI-assisted development tools to move fast while maintaining an uncompromising bar for quality and security. \n\n\n\nResponsibilities \n\n - Design, build, and maintain Chromium-based browser components in C++, working across layers such as content, browser, core, compositor, skia, and networking, that power Menlo's security and AI-driven capabilities. \n\n - Architect and embed controls for detecting Prompt Injection (PI) and managing Shadow AI activity directly within browser execution and agent workflows. \n\n - Apply strong networking fundamentals and HTTP security expertise to harden Menlo's browser isolation, proxy/gateway intercepts, and network-facing infrastructure. \n\n - Partner with the MARS and AI teams to build and integrate AI agent capabilities and MCP (Model Context Protocol) servers into Menlo's security platform. \n\n - Use Python or Rust to build supporting tooling, detection microservices, and prototypes alongside core C++ systems work. \n\n - Deploy and operate the cloud infrastructure (AWS, GCP) and orchestration (Kubernetes, Terraform) needed to run agent/MCP and threat-detection workloads reliably. \n\n - Debug and optimize performance-critical, high-scale systems across the browser and supporting backend infrastructure. \n\n - Collaborate cross-functionally with product, security, and AI engineering teams to ship capabilities end-to-end. \n\n - Apply AI-assisted coding tools to accelerate development, testing, and code review as part of your daily workflow. \n\nRequirements:\n\n - 5+ years of experience in software engineering with strong C++ systems programming skills. \n\n - Strong networking fundamentals, including solid knowledge of HTTP security, web protocols and / or client-side security architecture. \n\n - Bachelor's degree or higher in Computer Science or a related field (or equivalent practical experience). \n\nPreferred / Nice to Have: \n\n - Experience across Chromium layers such as content, browser, core, compositor, skia, and networking (or equivalent large-scale, high-performance C++ systems experience). \n\n - Experience or strong interest in AI/LLM security / guardrails domains (e.g., Prompt Injection defense, Shadow AI detection, intent classification, context aware DLP/PII detection, and agentic workflows). \n\n - Python or Rust experience. \n\n - Experience building or integrating AI agents, Chrome DevTools Protocol (CDP), and MCP (Model Context Protocol) servers. \n\n - Experience with AWS, GCP, Terraform, Kubernetes, and Linux.\n\nFollow us on LinkedIn https://www.linkedin.com/company/menlo-security/!\n\nWhy Menlo?\n\nAt Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: Proactive Leadership, Straight Talk, United Impact, Elevated Talent, and Customer-Compelled. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.\n\nAll qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.\n\nTO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1e66ab15-6dae-4a0a-b575-e751d92b71c9","title":"AI Systems Engineer","department":"R&D","team":"R&D","employmentType":"FullTime","location":"EMEA - U.K.","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-30T16:35:47.064+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"Bracknell"}},"jobUrl":"https://jobs.ashbyhq.com/menlosecurity/1e66ab15-6dae-4a0a-b575-e751d92b71c9","applyUrl":"https://jobs.ashbyhq.com/menlosecurity/1e66ab15-6dae-4a0a-b575-e751d92b71c9/application","descriptionHtml":"<p style=\"min-height:1.5em\">Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.</p><p style=\"min-height:1.5em\">We are seeking an AI Systems Infrastructure Engineer (IC4) to lead the platform and backend architecture powering our real-time security detection services. In this role, you will build and scale low-latency serving infrastructure for Small Language Models (SLM), Prompt Injection (PI) engines, and Content / Intent Classification platforms running across GPU and cloud clusters. We are looking for a strong systems engineer who understands production backend services, microservices, container management, and high-throughput inference optimization. While you will work closely with ML researchers, your primary focus will be engineering robust backend services, GPU replica scaling, guardrails, and automated evaluation infrastructure. </p><p style=\"min-height:1.5em\"><strong>Outcomes &amp; KPIs Key Outcome(s) Owned:</strong> </p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Sub-hundred-millisecond SLM and detection service execution speeds across high-volume tenant workloads. </p></li><li><p style=\"min-height:1.5em\">Highly resilient, auto-scaling GPU inference cluster infrastructure with automated CI/CD and regression gating. </p></li></ul><p style=\"min-height:1.5em\"><strong>Success Metrics / KPIs</strong>: </p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">P95 and P99 detection latency for prompt injection (PI) and classification services. </p></li><li><p style=\"min-height:1.5em\">GPU pod readiness time and cluster auto-scaling efficiency under burst traffic. </p></li><li><p style=\"min-height:1.5em\">Service availability and rate-limiting guardrail enforcement per tenant. </p></li><li><p style=\"min-height:1.5em\">Automated MLOps/LLMops pipeline throughput and deployment turnaround time.</p></li></ul><p style=\"min-height:1.5em\"><strong>What You'll Do</strong> </p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Architect, build, and optimize production serving pipelines for Small Language Models (SLMs) and traditional ML models using model quantization, batching, and GPU acceleration. </p></li><li><p style=\"min-height:1.5em\">Own and scale backend microservices (e.g., sds-service-prompt-injection, sds-service-ddr) delivering real-time threat detection. </p></li><li><p style=\"min-height:1.5em\">Build consumption-based monitoring, tenant rate-limiting, and runtime guardrail infrastructure. </p></li><li><p style=\"min-height:1.5em\">Manage and optimize GPU cluster replicas (Kubernetes / Pod infrastructure) to minimize cold-start times and manage infrastructure costs. </p></li><li><p style=\"min-height:1.5em\">Build continuous evaluation, automated retraining pipelines, model CI/CD, and automated regression gates to test model detection quality against live benchmarks. </p></li><li><p style=\"min-height:1.5em\">Refactor legacy service boundaries, service-to-service auth flows, and backend database configurations.</p></li></ul><p style=\"min-height:1.5em\"><strong>Requirements:</strong> </p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of software engineering experience building distributed backend systems or high-throughput microservices. </p></li><li><p style=\"min-height:1.5em\">Proven track record in model serving and inference optimization (e.g., TensorRT, vLLM, ONNX Runtime, Triton Inference Server). </p></li><li><p style=\"min-height:1.5em\">Strong programming experience in Python, Go, or C++. </p></li><li><p style=\"min-height:1.5em\">Hands-on expertise with Kubernetes, container orchestration, GPU scheduling, and infrastructure auto-scaling. </p></li><li><p style=\"min-height:1.5em\">Solid understanding of CI/CD pipelines, MLOps/LLMops principles, and cloud infrastructure (AWS/GCP). </p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred / Nice to Have</strong>: </p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience building consumption-based rate limiting or multi-tenant guardrail architectures. </p></li><li><p style=\"min-height:1.5em\">Familiarity with database refactoring, auth protocols, and backend technical debt remediation. </p></li><li><p style=\"min-height:1.5em\">Background in cybersecurity, threat detection engines, or DLP/PII filtering platforms. </p></li><li><p style=\"min-height:1.5em\">Experience benchmarking runtime vs. accuracy trade-offs between local SLMs and cloud LLMs (e.g., Vertex AI). </p></li><li><p style=\"min-height:1.5em\">Experience with AWS, GCP, Terraform, Kubernetes, and Linux.</p></li></ul><p style=\"min-height:1.5em\">Follow us on <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/menlo-security/\">LinkedIn</a>!</p><p style=\"min-height:1.5em\"><strong>Why Menlo?</strong></p><p style=\"min-height:1.5em\">At Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: <strong>Proactive Leadership</strong>, <strong>Straight Talk</strong>, <strong>United Impact</strong>, <strong>Elevated Talent</strong>, and <strong>Customer-Compelled</strong>. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.</p><p style=\"min-height:1.5em\"><strong>All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability</strong>.</p><p style=\"min-height:1.5em\"><em><strong>TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.</strong></em></p>","descriptionPlain":"Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.\n\nWe are seeking an AI Systems Infrastructure Engineer (IC4) to lead the platform and backend architecture powering our real-time security detection services. In this role, you will build and scale low-latency serving infrastructure for Small Language Models (SLM), Prompt Injection (PI) engines, and Content / Intent Classification platforms running across GPU and cloud clusters. We are looking for a strong systems engineer who understands production backend services, microservices, container management, and high-throughput inference optimization. While you will work closely with ML researchers, your primary focus will be engineering robust backend services, GPU replica scaling, guardrails, and automated evaluation infrastructure. \n\nOutcomes & KPIs Key Outcome(s) Owned: \n\n - Sub-hundred-millisecond SLM and detection service execution speeds across high-volume tenant workloads. \n\n - Highly resilient, auto-scaling GPU inference cluster infrastructure with automated CI/CD and regression gating. \n\nSuccess Metrics / KPIs: \n\n - P95 and P99 detection latency for prompt injection (PI) and classification services. \n\n - GPU pod readiness time and cluster auto-scaling efficiency under burst traffic. \n\n - Service availability and rate-limiting guardrail enforcement per tenant. \n\n - Automated MLOps/LLMops pipeline throughput and deployment turnaround time.\n\nWhat You'll Do \n\n - Architect, build, and optimize production serving pipelines for Small Language Models (SLMs) and traditional ML models using model quantization, batching, and GPU acceleration. \n\n - Own and scale backend microservices (e.g., sds-service-prompt-injection, sds-service-ddr) delivering real-time threat detection. \n\n - Build consumption-based monitoring, tenant rate-limiting, and runtime guardrail infrastructure. \n\n - Manage and optimize GPU cluster replicas (Kubernetes / Pod infrastructure) to minimize cold-start times and manage infrastructure costs. \n\n - Build continuous evaluation, automated retraining pipelines, model CI/CD, and automated regression gates to test model detection quality against live benchmarks. \n\n - Refactor legacy service boundaries, service-to-service auth flows, and backend database configurations.\n\nRequirements: \n\n - 5+ years of software engineering experience building distributed backend systems or high-throughput microservices. \n\n - Proven track record in model serving and inference optimization (e.g., TensorRT, vLLM, ONNX Runtime, Triton Inference Server). \n\n - Strong programming experience in Python, Go, or C++. \n\n - Hands-on expertise with Kubernetes, container orchestration, GPU scheduling, and infrastructure auto-scaling. \n\n - Solid understanding of CI/CD pipelines, MLOps/LLMops principles, and cloud infrastructure (AWS/GCP). \n\nPreferred / Nice to Have: \n\n - Experience building consumption-based rate limiting or multi-tenant guardrail architectures. \n\n - Familiarity with database refactoring, auth protocols, and backend technical debt remediation. \n\n - Background in cybersecurity, threat detection engines, or DLP/PII filtering platforms. \n\n - Experience benchmarking runtime vs. accuracy trade-offs between local SLMs and cloud LLMs (e.g., Vertex AI). \n\n - Experience with AWS, GCP, Terraform, Kubernetes, and Linux.\n\nFollow us on LinkedIn https://www.linkedin.com/company/menlo-security/!\n\nWhy Menlo?\n\nAt Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: Proactive Leadership, Straight Talk, United Impact, Elevated Talent, and Customer-Compelled. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.\n\nAll qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.\n\nTO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"55fe6667-9333-4705-a417-dbe9c07f12b0","title":"AI Security Engineer","department":"R&D","team":"R&D","employmentType":"FullTime","location":"EMEA - U.K.","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-30T16:40:43.751+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"Bracknell"}},"jobUrl":"https://jobs.ashbyhq.com/menlosecurity/55fe6667-9333-4705-a417-dbe9c07f12b0","applyUrl":"https://jobs.ashbyhq.com/menlosecurity/55fe6667-9333-4705-a417-dbe9c07f12b0/application","descriptionHtml":"<p style=\"min-height:1.5em\">Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.</p><p style=\"min-height:1.5em\">We are looking for a Data &amp; AI / ML Evaluation Engineer to own the data collection, mining, curation and continuous evaluation foundation for our various AI security products. High-quality models require high-quality datasets and ongoing enrichment and retraining. In this role, you will build automated data ingestion pipelines from surrogate web traffic and open sources, manage dataset curation, labeling workflows, model training and operate our benchmark and evaluation harnesses. This is a data and AI / ML software engineering role focused on building the data infrastructure that trains our proprietary Prompt Injection SLMs, Shadow-AI detection models, Malicious Macro classifiers, PII, Content Classification engines and more. </p><p style=\"min-height:1.5em\"><strong>Outcomes &amp; KPIs Key Outcome(s) Owned:</strong> </p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Automated, continuous generation and curation of training, evaluation, and false-positive (FP) datasets across web, file, and macro threat surfaces. </p></li><li><p style=\"min-height:1.5em\">Standardized, reproducible evaluation benchmarks that guide model improvements before deployment. </p></li><li><p style=\"min-height:1.5em\">Automated data pipeline uptime and ingestion throughput from web/file sources. </p></li><li><p style=\"min-height:1.5em\">Size, diversity, and labeling accuracy of threat dataset repositories (PI, Shadow-AI, PII, Macros). </p></li><li><p style=\"min-height:1.5em\">Mean time to ingest live false-positive/false-negative feedback into training evaluation loops.</p></li><li><p style=\"min-height:1.5em\">Accuracy and benchmark coverage across historical vs. newly trained SLMs. </p></li></ul><p style=\"min-height:1.5em\"><strong>What You'll Do </strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design and operate automated data collection, mining, and web-scraping pipelines to gather threat samples from surrogate traffic and web sources.</p></li><li><p style=\"min-height:1.5em\">Build data processing, annotation, and dataset curation workflows, training and re-training various models, e.g. Prompt Injection (PI) SLMs, Shadow-AI detection models, Malicious Macro classifiers, and PII detection. </p></li><li><p style=\"min-height:1.5em\">Build mechanisms to capture false-positive (FP) samples from live user/DDR flows and represent / integrate them into model retraining pipelines. </p></li><li><p style=\"min-height:1.5em\">Develop automated benchmarking and evaluation harnesses to continuously test model detection quality, runtime performance, and accuracy against baseline models (e.g., Vertex AI). </p></li><li><p style=\"min-height:1.5em\">Build automated pipelines for model training for various models. </p></li><li><p style=\"min-height:1.5em\">Work closely with research and software engineering teams to turn raw detection telemetry into ongoing actionable model improvements.</p></li></ul><p style=\"min-height:1.5em\"><strong>Required: </strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">2–4 years of experience in software engineering, data engineering, or automated QA/evaluation roles. </p></li><li><p style=\"min-height:1.5em\">Strong programming proficiency in Python. Adv: C++, SQL. </p></li><li><p style=\"min-height:1.5em\">Experience in model training and various ML, AI algorithms. </p></li><li><p style=\"min-height:1.5em\">Experience building data pipelines, web scrapers, or automated data processing systems. </p></li><li><p style=\"min-height:1.5em\">Familiarity with data structures, storage formats, and database configurations. </p></li><li><p style=\"min-height:1.5em\">Methodical approach to dataset labeling, validation, bug logging, and metric tracking. </p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred / Nice to Have:</strong> </p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Hands-on experience with ML evaluation frameworks, dataset curation, or annotation tools.</p></li><li><p style=\"min-height:1.5em\">Familiarity with text extraction, NLP preprocessing, or document parsing techniques.</p></li><li><p style=\"min-height:1.5em\">Understanding of cybersecurity concepts (Prompt Injection, Malicious Macros, DLP/PII). </p></li><li><p style=\"min-height:1.5em\">Basic experience with cloud storage, object stores, and basic containerization (Docker). </p></li><li><p style=\"min-height:1.5em\">Experience with AWS, GCP, Terraform, Kubernetes, and Linux.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Follow us on <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/menlo-security/\">LinkedIn</a>!</p><p style=\"min-height:1.5em\"><strong>Why Menlo?</strong></p><p style=\"min-height:1.5em\">At Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: <strong>Proactive Leadership</strong>, <strong>Straight Talk</strong>, <strong>United Impact</strong>, <strong>Elevated Talent</strong>, and <strong>Customer-Compelled</strong>. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.</p><p style=\"min-height:1.5em\"><strong>All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability</strong>.</p><p style=\"min-height:1.5em\"><em><strong>TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.</strong></em></p>","descriptionPlain":"Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.\n\nWe are looking for a Data & AI / ML Evaluation Engineer to own the data collection, mining, curation and continuous evaluation foundation for our various AI security products. High-quality models require high-quality datasets and ongoing enrichment and retraining. In this role, you will build automated data ingestion pipelines from surrogate web traffic and open sources, manage dataset curation, labeling workflows, model training and operate our benchmark and evaluation harnesses. This is a data and AI / ML software engineering role focused on building the data infrastructure that trains our proprietary Prompt Injection SLMs, Shadow-AI detection models, Malicious Macro classifiers, PII, Content Classification engines and more. \n\nOutcomes & KPIs Key Outcome(s) Owned: \n\n - Automated, continuous generation and curation of training, evaluation, and false-positive (FP) datasets across web, file, and macro threat surfaces. \n\n - Standardized, reproducible evaluation benchmarks that guide model improvements before deployment. \n\n - Automated data pipeline uptime and ingestion throughput from web/file sources. \n\n - Size, diversity, and labeling accuracy of threat dataset repositories (PI, Shadow-AI, PII, Macros). \n\n - Mean time to ingest live false-positive/false-negative feedback into training evaluation loops.\n\n - Accuracy and benchmark coverage across historical vs. newly trained SLMs. \n\nWhat You'll Do \n\n - Design and operate automated data collection, mining, and web-scraping pipelines to gather threat samples from surrogate traffic and web sources.\n\n - Build data processing, annotation, and dataset curation workflows, training and re-training various models, e.g. Prompt Injection (PI) SLMs, Shadow-AI detection models, Malicious Macro classifiers, and PII detection. \n\n - Build mechanisms to capture false-positive (FP) samples from live user/DDR flows and represent / integrate them into model retraining pipelines. \n\n - Develop automated benchmarking and evaluation harnesses to continuously test model detection quality, runtime performance, and accuracy against baseline models (e.g., Vertex AI). \n\n - Build automated pipelines for model training for various models. \n\n - Work closely with research and software engineering teams to turn raw detection telemetry into ongoing actionable model improvements.\n\nRequired: \n\n - 2–4 years of experience in software engineering, data engineering, or automated QA/evaluation roles. \n\n - Strong programming proficiency in Python. Adv: C++, SQL. \n\n - Experience in model training and various ML, AI algorithms. \n\n - Experience building data pipelines, web scrapers, or automated data processing systems. \n\n - Familiarity with data structures, storage formats, and database configurations. \n\n - Methodical approach to dataset labeling, validation, bug logging, and metric tracking. \n\nPreferred / Nice to Have: \n\n - Hands-on experience with ML evaluation frameworks, dataset curation, or annotation tools.\n\n - Familiarity with text extraction, NLP preprocessing, or document parsing techniques.\n\n - Understanding of cybersecurity concepts (Prompt Injection, Malicious Macros, DLP/PII). \n\n - Basic experience with cloud storage, object stores, and basic containerization (Docker). \n\n - Experience with AWS, GCP, Terraform, Kubernetes, and Linux.\n\n\n\nFollow us on LinkedIn https://www.linkedin.com/company/menlo-security/!\n\nWhy Menlo?\n\nAt Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: Proactive Leadership, Straight Talk, United Impact, Elevated Talent, and Customer-Compelled. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.\n\nAll qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.\n\nTO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"26bf0191-4687-4ee6-88ef-3630e29d48c6","title":"Senior Technical Recruiter","department":"G&A","team":"G&A","employmentType":"FullTime","location":"EMEA - U.K.","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-02T23:54:44.553+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"Bracknell"}},"jobUrl":"https://jobs.ashbyhq.com/menlosecurity/26bf0191-4687-4ee6-88ef-3630e29d48c6","applyUrl":"https://jobs.ashbyhq.com/menlosecurity/26bf0191-4687-4ee6-88ef-3630e29d48c6/application","descriptionHtml":"<p style=\"min-height:1.5em\">Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.</p><p style=\"min-height:1.5em\">Menlo Security's Talent Acquisition team builds great experiences for candidates and hiring teams alike. As a Senior Technical Recruiter, you'll be the trusted talent partner for department leaders across Engineering, Product, and Design, finding and closing the right people while protecting Menlo's distinctive, inclusive culture. You'll work closely with senior stakeholders as a subject matter expert on technical hiring, and you'll be part of a collaborative team that values ownership and high-quality work. The team uses AI-assisted sourcing and screening tools to move faster and reach a wider, more diverse pool of candidates, so you can spend more time on the parts of recruiting that need human judgment: relationship-building, negotiation, and candidate advocacy.</p><p style=\"min-height:1.5em\"></p><h2><strong>Outcomes &amp; KPIs</strong></h2><p style=\"min-height:1.5em\"><strong>Key Outcome(s) Owned:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">A strong, diverse pipeline of technical talent that consistently meets Menlo's hiring needs across Engineering, Product, and Design</p></li><li><p style=\"min-height:1.5em\">A consistently strong candidate and hiring-manager experience throughout the recruiting cycle</p></li></ul><p style=\"min-height:1.5em\"><strong>Success Metrics / KPIs</strong> (drafted — adjust as needed):</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Time-to-fill for technical roles</p></li><li><p style=\"min-height:1.5em\">Pipeline diversity across stages</p></li><li><p style=\"min-height:1.5em\">Hiring manager satisfaction score</p></li><li><p style=\"min-height:1.5em\">Offer-acceptance rate</p></li><li><p style=\"min-height:1.5em\">Candidate experience score</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own full-cycle recruiting for technical roles, primarily Engineering, Product, and Design, flexing to other teams as business needs shift</p></li><li><p style=\"min-height:1.5em\">Build an ongoing pipeline of skilled, diverse talent by combining market knowledge, business priorities, and external hiring trends</p></li><li><p style=\"min-height:1.5em\">Partner with senior leaders and hiring managers as a trusted advisor and subject matter expert on technical hiring</p></li><li><p style=\"min-height:1.5em\">Use AI-assisted sourcing and resume-screening tools to widen and speed up pipeline generation, then apply judgment on fit and bias review</p></li><li><p style=\"min-height:1.5em\">Improve recruiting processes, tools, and systems in partnership with the broader Talent Acquisition team to help Menlo scale</p></li><li><p style=\"min-height:1.5em\">Report on recruiting metrics and turn the data into clear, actionable recommendations</p></li><li><p style=\"min-height:1.5em\">Build talent communities and pipelines for hard-to-fill roles and diversity sourcing efforts that convert into real hires</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Functional Competencies</strong></h2><p style=\"min-height:1.5em\"><strong>Required:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">6+ years sourcing and/or full-cycle recruiting for technical roles at technology companies</p></li><li><p style=\"min-height:1.5em\">A track record of successful full-cycle hiring at a fast-growing company</p></li><li><p style=\"min-height:1.5em\">Experience using an ATS (Menlo uses Ashby) to track candidates and report on recruiting metrics</p></li><li><p style=\"min-height:1.5em\">Ability to build trust and influence stakeholders at every level, from hiring managers to senior leaders</p></li><li><p style=\"min-height:1.5em\">A track record of creative sourcing to reach diverse and hard-to-find talent groups</p></li><li><p style=\"min-height:1.5em\">Strong written and verbal communication skills, with strong interpersonal awareness</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred / Nice to Have:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">B2B SaaS recruiting experience</p></li><li><p style=\"min-height:1.5em\">Comfort using AI-assisted sourcing, screening, and interview-summary tools as part of daily recruiting work</p></li><li><p style=\"min-height:1.5em\">Experience building or scaling talent communities for critical or hard-to-fill skill areas</p></li></ul><p style=\"min-height:1.5em\">MSGL-I4</p><p style=\"min-height:1.5em\">Follow us on <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/menlo-security/\">LinkedIn</a>!</p><p style=\"min-height:1.5em\"><strong>Why Menlo?</strong></p><p style=\"min-height:1.5em\">At Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: <strong>Proactive Leadership</strong>, <strong>Straight Talk</strong>, <strong>United Impact</strong>, <strong>Elevated Talent</strong>, and <strong>Customer-Compelled</strong>. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.</p><p style=\"min-height:1.5em\"><strong>All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability</strong>.</p><p style=\"min-height:1.5em\"><em><strong>TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.</strong></em></p>","descriptionPlain":"Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.\n\nMenlo Security's Talent Acquisition team builds great experiences for candidates and hiring teams alike. As a Senior Technical Recruiter, you'll be the trusted talent partner for department leaders across Engineering, Product, and Design, finding and closing the right people while protecting Menlo's distinctive, inclusive culture. You'll work closely with senior stakeholders as a subject matter expert on technical hiring, and you'll be part of a collaborative team that values ownership and high-quality work. The team uses AI-assisted sourcing and screening tools to move faster and reach a wider, more diverse pool of candidates, so you can spend more time on the parts of recruiting that need human judgment: relationship-building, negotiation, and candidate advocacy.\n\n\n\n\nOUTCOMES & KPIS\n\nKey Outcome(s) Owned:\n\n - A strong, diverse pipeline of technical talent that consistently meets Menlo's hiring needs across Engineering, Product, and Design\n\n - A consistently strong candidate and hiring-manager experience throughout the recruiting cycle\n\nSuccess Metrics / KPIs (drafted — adjust as needed):\n\n - Time-to-fill for technical roles\n\n - Pipeline diversity across stages\n\n - Hiring manager satisfaction score\n\n - Offer-acceptance rate\n\n - Candidate experience score\n\n\n\n\nWHAT YOU'LL DO\n\n - Own full-cycle recruiting for technical roles, primarily Engineering, Product, and Design, flexing to other teams as business needs shift\n\n - Build an ongoing pipeline of skilled, diverse talent by combining market knowledge, business priorities, and external hiring trends\n\n - Partner with senior leaders and hiring managers as a trusted advisor and subject matter expert on technical hiring\n\n - Use AI-assisted sourcing and resume-screening tools to widen and speed up pipeline generation, then apply judgment on fit and bias review\n\n - Improve recruiting processes, tools, and systems in partnership with the broader Talent Acquisition team to help Menlo scale\n\n - Report on recruiting metrics and turn the data into clear, actionable recommendations\n\n - Build talent communities and pipelines for hard-to-fill roles and diversity sourcing efforts that convert into real hires\n\n\n\n\nFUNCTIONAL COMPETENCIES\n\nRequired:\n\n - 6+ years sourcing and/or full-cycle recruiting for technical roles at technology companies\n\n - A track record of successful full-cycle hiring at a fast-growing company\n\n - Experience using an ATS (Menlo uses Ashby) to track candidates and report on recruiting metrics\n\n - Ability to build trust and influence stakeholders at every level, from hiring managers to senior leaders\n\n - A track record of creative sourcing to reach diverse and hard-to-find talent groups\n\n - Strong written and verbal communication skills, with strong interpersonal awareness\n\nPreferred / Nice to Have:\n\n - B2B SaaS recruiting experience\n\n - Comfort using AI-assisted sourcing, screening, and interview-summary tools as part of daily recruiting work\n\n - Experience building or scaling talent communities for critical or hard-to-fill skill areas\n\nMSGL-I4\n\nFollow us on LinkedIn https://www.linkedin.com/company/menlo-security/!\n\nWhy Menlo?\n\nAt Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: Proactive Leadership, Straight Talk, United Impact, Elevated Talent, and Customer-Compelled. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.\n\nAll qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.\n\nTO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"500e1679-db23-435f-9f58-2a0250c134ee","title":"Senior Engineer II, Proxy","department":"R&D","team":"R&D","employmentType":"FullTime","location":"Canada - Distributed","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-29T21:59:59.836+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/menlosecurity/500e1679-db23-435f-9f58-2a0250c134ee","applyUrl":"https://jobs.ashbyhq.com/menlosecurity/500e1679-db23-435f-9f58-2a0250c134ee/application","descriptionHtml":"<p style=\"min-height:1.5em\">Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.</p><p style=\"min-height:1.5em\">We're hiring a senior engineer to join the team that owns the ingress proxy service. The proxy is the primary path into the product for most users. As AI adoption grows, our customers want one set of controls for both people and agents. The ingress proxy is where those controls start, and you'll help extend it to cover agent traffic. Your decisions here directly affect security, performance. You'll join a small team that values autonomy and ships with little process overhead. You'll own features from design to production, and you'll help shape how the system evolves.</p><h3><strong>What We're Looking For</strong></h3><p style=\"min-height:1.5em\"><strong>Strong Systems Programming </strong>Background: Solid hands-on experience building and maintaining production systems in Rust or Go, with a preference for languages that offer strong safety guarantees in critical applications.</p><p style=\"min-height:1.5em\"><strong>Passion for the Craft:</strong> You care about building software the right way. Correctness, scalability, and maintainability matter to you beyond just getting a feature out the door.</p><p style=\"min-height:1.5em\"><strong>Focus on Performance Optimization</strong>: Demonstrated ability to optimize for latency and throughput in networked applications, using profiling tools and efficient concurrency models to handle demanding workloads.</p><p style=\"min-height:1.5em\"><strong>Security-Oriented Engineering Practices</strong>: Strong background in implementing secure systems, with a proactive approach to threat modeling, vulnerability mitigation, and ensuring data integrity in distributed environments.</p><p style=\"min-height:1.5em\"><strong>Expertise in Asynchronous Programming:</strong> You've built and operated async services that handle high concurrency in production. You understand backpressure, cancellation, and the failure modes that come with non-blocking I/O.</p><p style=\"min-height:1.5em\"><strong>Problem-Solving for Legacy Rewrites</strong>: Experience uplifting legacy systems while they stay in production, moving traffic over safely and in stages, refactoring into more robust architectures, evaluating trade-offs in language choices while favoring those that align with long-term maintainability and security.</p><p style=\"min-height:1.5em\"><strong>Commitment to Testing and Verification</strong>: History of employing comprehensive testing strategies, including fuzzing, property-based testing, and integration tests, to validate correctness under various failure scenarios.</p><p style=\"min-height:1.5em\"><strong>Collaborative Technical Leadership</strong>: Ability to articulate and defend architectural decisions in team settings, while sharing best practices for secure software development.</p><p style=\"min-height:1.5em\"><strong>Strategic Use of AI Tools</strong>: Proficiency in leveraging LLMs thoughtfully and selectively to boost productivity, while critically assessing outputs for correctness, maintainability, fit with the system's architecture, and alignment with broader engineering goals.</p><p style=\"min-height:1.5em\"><strong>Ownership</strong>: Be responsible for the full lifecycle of the services you build, working closely with existing team members who have deep context on the system.</p><p style=\"min-height:1.5em\"><strong>Communication</strong>: Work with your team, and across teams, to understand customer needs, refine requirements, implement, review, and deliver changes.</p><h3><strong>Requirements</strong></h3><p style=\"min-height:1.5em\">● 5+ years of experience building and operating production systems</p><p style=\"min-height:1.5em\">● Working knowledge of HTTP and TLS</p><p style=\"min-height:1.5em\">● Experience in Rust or Go strongly preferred</p><p style=\"min-height:1.5em\">Follow us on <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/menlo-security/\">LinkedIn</a>!</p><p style=\"min-height:1.5em\"><strong>Why Menlo?</strong></p><p style=\"min-height:1.5em\">At Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: <strong>Proactive Leadership</strong>, <strong>Straight Talk</strong>, <strong>United Impact</strong>, <strong>Elevated Talent</strong>, and <strong>Customer-Compelled</strong>. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.</p><p style=\"min-height:1.5em\"><strong>All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability</strong>.</p><p style=\"min-height:1.5em\"><em><strong>TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.</strong></em></p>","descriptionPlain":"Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.\n\nWe're hiring a senior engineer to join the team that owns the ingress proxy service. The proxy is the primary path into the product for most users. As AI adoption grows, our customers want one set of controls for both people and agents. The ingress proxy is where those controls start, and you'll help extend it to cover agent traffic. Your decisions here directly affect security, performance. You'll join a small team that values autonomy and ships with little process overhead. You'll own features from design to production, and you'll help shape how the system evolves.\n\n\nWHAT WE'RE LOOKING FOR\n\nStrong Systems Programming Background: Solid hands-on experience building and maintaining production systems in Rust or Go, with a preference for languages that offer strong safety guarantees in critical applications.\n\nPassion for the Craft: You care about building software the right way. Correctness, scalability, and maintainability matter to you beyond just getting a feature out the door.\n\nFocus on Performance Optimization: Demonstrated ability to optimize for latency and throughput in networked applications, using profiling tools and efficient concurrency models to handle demanding workloads.\n\nSecurity-Oriented Engineering Practices: Strong background in implementing secure systems, with a proactive approach to threat modeling, vulnerability mitigation, and ensuring data integrity in distributed environments.\n\nExpertise in Asynchronous Programming: You've built and operated async services that handle high concurrency in production. You understand backpressure, cancellation, and the failure modes that come with non-blocking I/O.\n\nProblem-Solving for Legacy Rewrites: Experience uplifting legacy systems while they stay in production, moving traffic over safely and in stages, refactoring into more robust architectures, evaluating trade-offs in language choices while favoring those that align with long-term maintainability and security.\n\nCommitment to Testing and Verification: History of employing comprehensive testing strategies, including fuzzing, property-based testing, and integration tests, to validate correctness under various failure scenarios.\n\nCollaborative Technical Leadership: Ability to articulate and defend architectural decisions in team settings, while sharing best practices for secure software development.\n\nStrategic Use of AI Tools: Proficiency in leveraging LLMs thoughtfully and selectively to boost productivity, while critically assessing outputs for correctness, maintainability, fit with the system's architecture, and alignment with broader engineering goals.\n\nOwnership: Be responsible for the full lifecycle of the services you build, working closely with existing team members who have deep context on the system.\n\nCommunication: Work with your team, and across teams, to understand customer needs, refine requirements, implement, review, and deliver changes.\n\n\nREQUIREMENTS\n\n● 5+ years of experience building and operating production systems\n\n● Working knowledge of HTTP and TLS\n\n● Experience in Rust or Go strongly preferred\n\nFollow us on LinkedIn https://www.linkedin.com/company/menlo-security/!\n\nWhy Menlo?\n\nAt Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: Proactive Leadership, Straight Talk, United Impact, Elevated Talent, and Customer-Compelled. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.\n\nAll qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.\n\nTO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b1523a25-d742-4e50-ab5f-fc8a28461eeb","title":"Senior Public Sector Compliance Manager","department":"G&A","team":"G&A","employmentType":"FullTime","location":"US - Distributed","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-28T21:57:01.445+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States of America"}},"jobUrl":"https://jobs.ashbyhq.com/menlosecurity/b1523a25-d742-4e50-ab5f-fc8a28461eeb","applyUrl":"https://jobs.ashbyhq.com/menlosecurity/b1523a25-d742-4e50-ab5f-fc8a28461eeb/application","descriptionHtml":"<p style=\"min-height:1.5em\">Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.</p><h1>About the Role</h1><p style=\"min-height:1.5em\">We are seeking a detail-oriented FedRAMP Compliance Manager to support our organization's adherence to the Federal Risk and Authorization Management Program (FedRAMP) requirements. This role is critical to ensuring our cloud services maintain compliance with federal security standards and support continuous monitoring, authorization processes, and audits. The ideal candidate will have experience with NIST SP 800-53, FedRAMP documentation, and working with cloud service providers in a regulatory context.</p><p style=\"min-height:1.5em\"></p><h1>About Menlo Security</h1><p style=\"min-height:1.5em\">Menlo Security, a leader in cloud security, has raised $100 million in Series E funding, valuing the company at $800 million. The round was led by Vista Equity Partners (“Vista”), a leading global investment firm focused on enterprise software, data and technology-enabled businesses, with additional participation from Neuberger Berman funds, General Catalyst, JP Morgan, and other existing investors. This new capital will further fuel market expansion and empower the company to scale go-to-market capabilities, as well as provide increased investment in engineering to accelerate product delivery and category expansion.</p><p style=\"min-height:1.5em\">As businesses of all sizes embrace remote working and migrate to software as a service (SaaS), security is being completely re-architected to combat modern day threats such as phishing and ransomware. Traditional “detect and respond” approaches fail to provide the safety that users and businesses need. Menlo Security’s mission is to make internet use safe, seamless, and effective. The Menlo Security Cloud SWG is an extensible security platform – built on a unique isolation core – that delivers on the promise of cloud security by:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Providing the most effective zero trust approach to preventing malicious attacks;</p></li><li><p style=\"min-height:1.5em\">Offering a seamless experience for end users that allows for safe, uninterrupted work while accessing the internet, SaaS or private applications; and</p></li><li><p style=\"min-height:1.5em\">Removing the significant operational burden for security operations teams.</p></li></ul><p style=\"min-height:1.5em\">Exciting things are happening at Menlo! We’re looking to grow in the next phase of our journey, and we need talented people to help us get there. Our five core values are: Customer Empathy, Thinking Creatively, Stay Aligned, Get It Done, Help Each Other Out. If you want to make a real impact, solve new challenges and take ownership of your career, we encourage you to apply and join our team!</p><p style=\"min-height:1.5em\">The company is headquartered in Mountain View, California. For more company information, visit <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://www.menlosecurity.com\">http://www.menlosecurity.com</a> or @menlosecurity. To learn more about the product: <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://try.menlosecurity.com\">https://try.menlosecurity.com</a>.</p><p style=\"min-height:1.5em\"></p><h1>Responsibilities</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Develop and govern a comprehensive compliance roadmap to maintain CMMC certification, mitigating risks across all internal and external systems.</p></li><li><p style=\"min-height:1.5em\">Drive strategic initiatives for high-priority federal projects, ensuring all systems and processes meet the rigorous requirements for DoD Impact Level 6 (IL6) authorization.</p></li><li><p style=\"min-height:1.5em\">Serve as the Subject Matter Expert (SME) for FedRAMP High standards.</p></li><li><p style=\"min-height:1.5em\">Act as a key liaison to the Federal Sales Team, serving as a subject matter expert (SME) to ensure all business development activities align with federal regulatory standards and security compliance frameworks.</p></li><li><p style=\"min-height:1.5em\">Support the FedRAMP Moderate authorization and reauthorization processes, including development, review, and maintenance of system security documentation (SSP, POA&amp;M, SAP, SAR, etc.).</p></li><li><p style=\"min-height:1.5em\">Map and analyze security controls against FedRAMP Moderate/High baselines and NIST SP 800-53 controls.</p></li><li><p style=\"min-height:1.5em\">Assist in implementing and monitoring security controls for FedRAMP-authorized systems.</p></li><li><p style=\"min-height:1.5em\">Coordinate with internal teams (engineering, operations, DevSecOps) to ensure security requirements are integrated into system design and operation.</p></li><li><p style=\"min-height:1.5em\">Maintain continuous monitoring documentation and support periodic assessments (e.g., annual assessments, penetration tests, vulnerability scans).</p></li><li><p style=\"min-height:1.5em\">Interface with Third Party Assessment Organizations (3PAOs), government customers, and internal stakeholders to support audits and assessments.</p></li><li><p style=\"min-height:1.5em\">Track and manage Plan of Action and Milestones (POA&amp;M) items to closure.</p></li><li><p style=\"min-height:1.5em\">Manage the Administration, Training and Development of the FedRAMP platform and all associated monthly, quarterly, annual requirements as per the FedRAMP authorization process.</p></li><li><p style=\"min-height:1.5em\">Provide compliance reporting, metrics, and risk analysis to management.</p></li><li><p style=\"min-height:1.5em\">Stay up to date with changes in FedRAMP requirements, NIST guidance, and related compliance frameworks (e.g., FISMA, CMMC).</p></li></ul><p style=\"min-height:1.5em\"></p><h1>Requirements</h1><h2>Required Qualifications</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">U.S. Citizenship (required for working in GovCloud environments).</p></li><li><p style=\"min-height:1.5em\">Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field (or equivalent experience).</p></li><li><p style=\"min-height:1.5em\">5+ years of experience in information security compliance or risk management, preferably in a FedRAMP or FISMA-regulated environment.</p></li><li><p style=\"min-height:1.5em\">Strong knowledge of NIST SP 800-53, FedRAMP Moderate/High baselines, and the FedRAMP authorization process.</p></li><li><p style=\"min-height:1.5em\">Experience with security documentation (SSP, POA&amp;M, SAR, SAP, etc.) and governance tools.</p></li><li><p style=\"min-height:1.5em\">Familiarity with vulnerability scanning tools (e.g., Nessus, Qualys) and interpreting security findings.</p></li><li><p style=\"min-height:1.5em\">Eligibility to obtain security clearance is required.</p></li></ul><h2>Preferred Qualifications</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience working with or in a 3PAO or federal agency.</p></li><li><p style=\"min-height:1.5em\">FedRAMP or NIST security control implementation experience in AWS, Azure, or Google Cloud environments.</p></li></ul><p style=\"min-height:1.5em\">Security certifications such as:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Certified Information Systems Security Professional (CISSP)</p></li><li><p style=\"min-height:1.5em\">Certified Information Systems Auditor (CISA)</p></li><li><p style=\"min-height:1.5em\">Certified in Governance, Risk and Compliance (CGRC)</p></li><li><p style=\"min-height:1.5em\">CompTIA Security+ or equivalent</p></li></ul><h2>Soft Skills</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Strong analytical and problem-solving skills.</p></li><li><p style=\"min-height:1.5em\">Ability to work independently and manage multiple priorities in a fast-paced environment.</p></li><li><p style=\"min-height:1.5em\">Effective written and verbal communication abilities.</p></li><li><p style=\"min-height:1.5em\">Ability to collaborate across teams and explain technical issues to non-technical stakeholders.</p></li><li><p style=\"min-height:1.5em\">Self-motivated with the ability to manage multiple priorities.</p></li></ul><p style=\"min-height:1.5em\">Follow us on <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/menlo-security/\">LinkedIn</a>!</p><p style=\"min-height:1.5em\"><strong>Why Menlo?</strong></p><p style=\"min-height:1.5em\">At Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: <strong>Proactive Leadership</strong>, <strong>Straight Talk</strong>, <strong>United Impact</strong>, <strong>Elevated Talent</strong>, and <strong>Customer-Compelled</strong>. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.</p><p style=\"min-height:1.5em\"><strong>All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability</strong>.</p><p style=\"min-height:1.5em\"><em><strong>TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.</strong></em></p>","descriptionPlain":"Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.\n\n\nABOUT THE ROLE\n\nWe are seeking a detail-oriented FedRAMP Compliance Manager to support our organization's adherence to the Federal Risk and Authorization Management Program (FedRAMP) requirements. This role is critical to ensuring our cloud services maintain compliance with federal security standards and support continuous monitoring, authorization processes, and audits. The ideal candidate will have experience with NIST SP 800-53, FedRAMP documentation, and working with cloud service providers in a regulatory context.\n\n\n\n\nABOUT MENLO SECURITY\n\nMenlo Security, a leader in cloud security, has raised $100 million in Series E funding, valuing the company at $800 million. The round was led by Vista Equity Partners (“Vista”), a leading global investment firm focused on enterprise software, data and technology-enabled businesses, with additional participation from Neuberger Berman funds, General Catalyst, JP Morgan, and other existing investors. This new capital will further fuel market expansion and empower the company to scale go-to-market capabilities, as well as provide increased investment in engineering to accelerate product delivery and category expansion.\n\nAs businesses of all sizes embrace remote working and migrate to software as a service (SaaS), security is being completely re-architected to combat modern day threats such as phishing and ransomware. Traditional “detect and respond” approaches fail to provide the safety that users and businesses need. Menlo Security’s mission is to make internet use safe, seamless, and effective. The Menlo Security Cloud SWG is an extensible security platform – built on a unique isolation core – that delivers on the promise of cloud security by:\n\n - Providing the most effective zero trust approach to preventing malicious attacks;\n\n - Offering a seamless experience for end users that allows for safe, uninterrupted work while accessing the internet, SaaS or private applications; and\n\n - Removing the significant operational burden for security operations teams.\n\nExciting things are happening at Menlo! We’re looking to grow in the next phase of our journey, and we need talented people to help us get there. Our five core values are: Customer Empathy, Thinking Creatively, Stay Aligned, Get It Done, Help Each Other Out. If you want to make a real impact, solve new challenges and take ownership of your career, we encourage you to apply and join our team!\n\nThe company is headquartered in Mountain View, California. For more company information, visit http://www.menlosecurity.com or @menlosecurity. To learn more about the product: https://try.menlosecurity.com.\n\n\n\n\nRESPONSIBILITIES\n\n - Develop and govern a comprehensive compliance roadmap to maintain CMMC certification, mitigating risks across all internal and external systems.\n\n - Drive strategic initiatives for high-priority federal projects, ensuring all systems and processes meet the rigorous requirements for DoD Impact Level 6 (IL6) authorization.\n\n - Serve as the Subject Matter Expert (SME) for FedRAMP High standards.\n\n - Act as a key liaison to the Federal Sales Team, serving as a subject matter expert (SME) to ensure all business development activities align with federal regulatory standards and security compliance frameworks.\n\n - Support the FedRAMP Moderate authorization and reauthorization processes, including development, review, and maintenance of system security documentation (SSP, POA&M, SAP, SAR, etc.).\n\n - Map and analyze security controls against FedRAMP Moderate/High baselines and NIST SP 800-53 controls.\n\n - Assist in implementing and monitoring security controls for FedRAMP-authorized systems.\n\n - Coordinate with internal teams (engineering, operations, DevSecOps) to ensure security requirements are integrated into system design and operation.\n\n - Maintain continuous monitoring documentation and support periodic assessments (e.g., annual assessments, penetration tests, vulnerability scans).\n\n - Interface with Third Party Assessment Organizations (3PAOs), government customers, and internal stakeholders to support audits and assessments.\n\n - Track and manage Plan of Action and Milestones (POA&M) items to closure.\n\n - Manage the Administration, Training and Development of the FedRAMP platform and all associated monthly, quarterly, annual requirements as per the FedRAMP authorization process.\n\n - Provide compliance reporting, metrics, and risk analysis to management.\n\n - Stay up to date with changes in FedRAMP requirements, NIST guidance, and related compliance frameworks (e.g., FISMA, CMMC).\n\n\n\n\nREQUIREMENTS\n\n\nREQUIRED QUALIFICATIONS\n\n - U.S. Citizenship (required for working in GovCloud environments).\n\n - Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field (or equivalent experience).\n\n - 5+ years of experience in information security compliance or risk management, preferably in a FedRAMP or FISMA-regulated environment.\n\n - Strong knowledge of NIST SP 800-53, FedRAMP Moderate/High baselines, and the FedRAMP authorization process.\n\n - Experience with security documentation (SSP, POA&M, SAR, SAP, etc.) and governance tools.\n\n - Familiarity with vulnerability scanning tools (e.g., Nessus, Qualys) and interpreting security findings.\n\n - Eligibility to obtain security clearance is required.\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience working with or in a 3PAO or federal agency.\n\n - FedRAMP or NIST security control implementation experience in AWS, Azure, or Google Cloud environments.\n\nSecurity certifications such as:\n\n - Certified Information Systems Security Professional (CISSP)\n\n - Certified Information Systems Auditor (CISA)\n\n - Certified in Governance, Risk and Compliance (CGRC)\n\n - CompTIA Security+ or equivalent\n\n\nSOFT SKILLS\n\n - Strong analytical and problem-solving skills.\n\n - Ability to work independently and manage multiple priorities in a fast-paced environment.\n\n - Effective written and verbal communication abilities.\n\n - Ability to collaborate across teams and explain technical issues to non-technical stakeholders.\n\n - Self-motivated with the ability to manage multiple priorities.\n\nFollow us on LinkedIn https://www.linkedin.com/company/menlo-security/!\n\nWhy Menlo?\n\nAt Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: Proactive Leadership, Straight Talk, United Impact, Elevated Talent, and Customer-Compelled. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.\n\nAll qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.\n\nTO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3c1b6512-31bd-4bb2-a6a0-e91cbe95c777","title":"Customer Operations Manager","department":"Sales","team":"Sales","employmentType":"FullTime","location":"APAC - India","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-02T16:15:53.889+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Bangalore","addressCountry":"India","addressLocality":"Bangalore"}},"jobUrl":"https://jobs.ashbyhq.com/menlosecurity/3c1b6512-31bd-4bb2-a6a0-e91cbe95c777","applyUrl":"https://jobs.ashbyhq.com/menlosecurity/3c1b6512-31bd-4bb2-a6a0-e91cbe95c777/application","descriptionHtml":"<p style=\"min-height:1.5em\">Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.</p><p style=\"min-height:1.5em\">We're looking for a Customer Success Operations Associate to own the systems, data, and processes that keep our Customer Success organization running efficiently. You'll work closely with the Sr. Customer Success Operations Manager and cross-functionally with CSMs, Renewals, and Onboarding teams to ensure reporting is accurate, tools are configured correctly, and workflows move smoothly. You'll combine solid technical comfort with CS platforms, genuine curiosity about how data connects to customer outcomes, and fluency with AI-assisted tools to enhance data accuracy and reporting efficiency. Independently managing recurring workstreams and identifying improvements as you go, you'll be the backbone keeping our CS operations aligned and data-driven.</p><p style=\"min-height:1.5em\"></p><h2><strong>Outcomes &amp; KPIs</strong></h2><p style=\"min-height:1.5em\"><strong>Key Outcome(s) Owned:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Accuracy and timeliness of CS reporting and dashboards used by leadership and CSMs</p></li><li><p style=\"min-height:1.5em\">Reliability of CS platform data and configurations (Salesforce, Gainsight, Zendesk/Intercom)</p></li></ul><p style=\"min-height:1.5em\"><strong>Success Metrics / KPIs:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Reporting accuracy and on-time delivery of recurring dashboards and QBR data pulls</p></li><li><p style=\"min-height:1.5em\">Data hygiene metrics across CS platforms (duplicate rate, field completeness, stale records resolved)</p></li><li><p style=\"min-height:1.5em\">Turnaround time on ticketed requests for tooling changes, access, or configuration support</p></li><li><p style=\"min-height:1.5em\">Renewal and onboarding milestone tracking accuracy</p></li><li><p style=\"min-height:1.5em\">Feedback from CSMs and the Sr. CS Operations Manager on responsiveness and reliability</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build and maintain recurring reports and dashboards (health scores, churn/renewal metrics, CSM productivity, NPS/CSAT) that leadership and CSMs rely on for decision-making.</p></li><li><p style=\"min-height:1.5em\">Pull and clean data from CS platforms to support leadership reporting and QBRs, using AI-assisted tools to accelerate data cleanup and duplicate detection while flagging quality issues before they reach stakeholders.</p></li><li><p style=\"min-height:1.5em\">Own day-to-day administration of CS platforms (e.g., Gainsight, Salesforce, Zendesk/Intercom), including field updates, access requests, and configuration changes, escalating ambiguous or higher-risk cases to the Sr. CS Operations Manager.</p></li><li><p style=\"min-height:1.5em\">Document and refine workflows, playbooks, and automations that the broader CS team uses, proactively identifying and proposing improvements where friction exists.</p></li><li><p style=\"min-height:1.5em\">Own renewal tracking and reporting, independently surfacing upcoming renewals and at-risk accounts to the CS Operations Manager and CSMs.</p></li><li><p style=\"min-height:1.5em\">Coordinate onboarding operations tasks — checklists, handoff tracking, and milestone reporting — to keep new customers moving smoothly through their first months.</p></li><li><p style=\"min-height:1.5em\">Partner with CSMs, Renewals, and Onboarding teams on ad hoc projects that support the broader CS Operations roadmap, and help onboard new CS Ops hires to platform basics and team workflows.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Functional Competencies</strong></h2><p style=\"min-height:1.5em\"><strong>Required:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">4+ years of experience in a data, operations, or customer-facing support role.</p></li><li><p style=\"min-height:1.5em\">Proficient working in spreadsheets/Excel.</p></li><li><p style=\"min-height:1.5em\">Working proficiency with at least one CRM/CS platform (Salesforce, Gainsight, HubSpot, Zendesk, or similar), with the ability to quickly ramp on others.</p></li><li><p style=\"min-height:1.5em\">Strong attention to detail and organizational skills; comfortable managing multiple recurring tasks and deadlines.</p></li><li><p style=\"min-height:1.5em\">Clear written and verbal communication skills, including the ability to flag issues or ask clarifying questions proactively.</p></li><li><p style=\"min-height:1.5em\">Genuine curiosity about how Customer Success operations and SaaS businesses work.</p></li></ul><p style=\"min-height:1.5em\"><strong>Preferred / Nice to Have:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Exposure to SQL or BI tools (e.g., Tableau, Looker).</p></li><li><p style=\"min-height:1.5em\">Prior exposure to a Customer Success, Support, or RevOps function.</p></li><li><p style=\"min-height:1.5em\">Basic understanding of SQL, Excel formulas/pivot tables, or data visualization tools.</p></li><li><p style=\"min-height:1.5em\">Experience with CRM/CS Platforms including Gainsight and Salesforce.</p></li><li><p style=\"min-height:1.5em\">Fluency with AI-assisted tools for reporting, data cleanup, and data analysis.</p></li><li><p style=\"min-height:1.5em\">Experience in a SaaS or high-growth technology company.</p></li></ul><p style=\"min-height:1.5em\">Follow us on <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/menlo-security/\">LinkedIn</a>!</p><p style=\"min-height:1.5em\"><strong>Why Menlo?</strong></p><p style=\"min-height:1.5em\">At Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: <strong>Proactive Leadership</strong>, <strong>Straight Talk</strong>, <strong>United Impact</strong>, <strong>Elevated Talent</strong>, and <strong>Customer-Compelled</strong>. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.</p><p style=\"min-height:1.5em\"><strong>All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability</strong>.</p><p style=\"min-height:1.5em\"><em><strong>TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.</strong></em></p>","descriptionPlain":"Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.\n\nWe're looking for a Customer Success Operations Associate to own the systems, data, and processes that keep our Customer Success organization running efficiently. You'll work closely with the Sr. Customer Success Operations Manager and cross-functionally with CSMs, Renewals, and Onboarding teams to ensure reporting is accurate, tools are configured correctly, and workflows move smoothly. You'll combine solid technical comfort with CS platforms, genuine curiosity about how data connects to customer outcomes, and fluency with AI-assisted tools to enhance data accuracy and reporting efficiency. Independently managing recurring workstreams and identifying improvements as you go, you'll be the backbone keeping our CS operations aligned and data-driven.\n\n\n\n\nOUTCOMES & KPIS\n\nKey Outcome(s) Owned:\n\n - Accuracy and timeliness of CS reporting and dashboards used by leadership and CSMs\n\n - Reliability of CS platform data and configurations (Salesforce, Gainsight, Zendesk/Intercom)\n\nSuccess Metrics / KPIs:\n\n - Reporting accuracy and on-time delivery of recurring dashboards and QBR data pulls\n\n - Data hygiene metrics across CS platforms (duplicate rate, field completeness, stale records resolved)\n\n - Turnaround time on ticketed requests for tooling changes, access, or configuration support\n\n - Renewal and onboarding milestone tracking accuracy\n\n - Feedback from CSMs and the Sr. CS Operations Manager on responsiveness and reliability\n\n\n\n\nWHAT YOU'LL DO\n\n - Build and maintain recurring reports and dashboards (health scores, churn/renewal metrics, CSM productivity, NPS/CSAT) that leadership and CSMs rely on for decision-making.\n\n - Pull and clean data from CS platforms to support leadership reporting and QBRs, using AI-assisted tools to accelerate data cleanup and duplicate detection while flagging quality issues before they reach stakeholders.\n\n - Own day-to-day administration of CS platforms (e.g., Gainsight, Salesforce, Zendesk/Intercom), including field updates, access requests, and configuration changes, escalating ambiguous or higher-risk cases to the Sr. CS Operations Manager.\n\n - Document and refine workflows, playbooks, and automations that the broader CS team uses, proactively identifying and proposing improvements where friction exists.\n\n - Own renewal tracking and reporting, independently surfacing upcoming renewals and at-risk accounts to the CS Operations Manager and CSMs.\n\n - Coordinate onboarding operations tasks — checklists, handoff tracking, and milestone reporting — to keep new customers moving smoothly through their first months.\n\n - Partner with CSMs, Renewals, and Onboarding teams on ad hoc projects that support the broader CS Operations roadmap, and help onboard new CS Ops hires to platform basics and team workflows.\n\n\n\n\nFUNCTIONAL COMPETENCIES\n\nRequired:\n\n - 4+ years of experience in a data, operations, or customer-facing support role.\n\n - Proficient working in spreadsheets/Excel.\n\n - Working proficiency with at least one CRM/CS platform (Salesforce, Gainsight, HubSpot, Zendesk, or similar), with the ability to quickly ramp on others.\n\n - Strong attention to detail and organizational skills; comfortable managing multiple recurring tasks and deadlines.\n\n - Clear written and verbal communication skills, including the ability to flag issues or ask clarifying questions proactively.\n\n - Genuine curiosity about how Customer Success operations and SaaS businesses work.\n\nPreferred / Nice to Have:\n\n - Exposure to SQL or BI tools (e.g., Tableau, Looker).\n\n - Prior exposure to a Customer Success, Support, or RevOps function.\n\n - Basic understanding of SQL, Excel formulas/pivot tables, or data visualization tools.\n\n - Experience with CRM/CS Platforms including Gainsight and Salesforce.\n\n - Fluency with AI-assisted tools for reporting, data cleanup, and data analysis.\n\n - Experience in a SaaS or high-growth technology company.\n\nFollow us on LinkedIn https://www.linkedin.com/company/menlo-security/!\n\nWhy Menlo?\n\nAt Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: Proactive Leadership, Straight Talk, United Impact, Elevated Talent, and Customer-Compelled. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.\n\nAll qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.\n\nTO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"08dabbda-d7ea-4bbb-a734-dc77f7e5b9dd","title":"Senior Security Engineer","department":"G&A","team":"G&A","employmentType":"FullTime","location":"APAC - Distributed (India)","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-03T09:32:31.160+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/menlosecurity/08dabbda-d7ea-4bbb-a734-dc77f7e5b9dd","applyUrl":"https://jobs.ashbyhq.com/menlosecurity/08dabbda-d7ea-4bbb-a734-dc77f7e5b9dd/application","descriptionHtml":"<p style=\"min-height:1.5em\">Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.</p><h2><strong>About the Role</strong></h2><p style=\"min-height:1.5em\">The Senior Security Engineer role is for someone who builds. You will write detection logic, create automation, engineer security data pipelines, and develop tooling. The successful candidate will work closely with teams across Menlo to embed security best practices across all technology initiatives, and will be expected to lead incident response, conduct risk assessments, and support compliance alongside their engineering work. Menlo’s customers trust our platform to protect their environments. That trust depends in part on how well we protect our own. <br /></p><h2><strong>Responsibilities</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"> <strong>Security Engineering &amp; Automation</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build security automation using Python, Bash/Zsh, or similar to reduce manual workload and improve operational efficiency.</p></li><li><p style=\"min-height:1.5em\">Write detection-as-code. Engineer data pipelines and integrations between security platforms.</p></li><li><p style=\"min-height:1.5em\">Evaluate and implement security controls for AI systems, including agentic workflows, LLM integrations, and MCP-connected tooling.</p></li><li><p style=\"min-height:1.5em\">Support network security initiatives, ensuring secure architecture and appropriate controls are maintained.</p></li></ul></li><li><p style=\"min-height:1.5em\"><strong>Security Operations &amp; Monitoring</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Operate and evolve a modern, composable SIEM platform, improving every stage of the pipeline from ingestion to detection.</p></li><li><p style=\"min-height:1.5em\">Monitor security alerts to identify, investigate, and respond to potential threats.</p></li><li><p style=\"min-height:1.5em\">Administer and optimise EDR solutions (CrowdStrike) to ensure comprehensive endpoint protection across the organisation.</p></li><li><p style=\"min-height:1.5em\">Lead incident response activities, including investigation, containment, remediation, and post-incident analysis.</p></li></ul></li><li><p style=\"min-height:1.5em\"><strong>Vulnerability &amp; Risk Management</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own the vulnerability management programme, automating scanning, prioritisation, and remediation tracking.</p></li><li><p style=\"min-height:1.5em\">Conduct risk assessments and develop risk mitigation strategies in collaboration with stakeholders.</p></li><li><p style=\"min-height:1.5em\">Implement and maintain CIS Benchmarks and similar baselines across systems and infrastructure to ensure secure configurations.</p></li></ul></li><li><p style=\"min-height:1.5em\"><strong>Identity, Access &amp; SaaS Security</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build and automate identity lifecycle processes (joiner, mover, leaver) and access reviews across Okta and SaaS applications.</p></li><li><p style=\"min-height:1.5em\">Oversee SaaS security posture, including configuration reviews, access governance, and data protection controls.</p></li><li><p style=\"min-height:1.5em\">Manage data loss prevention technologies (Code42, Google Workspace) to protect sensitive information and ensure compliance with data handling policies.</p></li></ul></li><li><p style=\"min-height:1.5em\"><strong>Policy, Process &amp; Advisory</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Act as the on-site security representative within Menlo’s Bengaluru office, working with a global security team across Canada, the UK, and India.</p></li><li><p style=\"min-height:1.5em\">Provide security guidance and consultancy to IT and other Menlo teams on projects and initiatives.</p></li><li><p style=\"min-height:1.5em\">Develop, document, and maintain security policies, standards, processes, and playbooks.</p></li><li><p style=\"min-height:1.5em\">Stay current with emerging threats, vulnerabilities, and security technologies to continuously improve the organisation's security posture.</p></li></ul></li></ul><h2><strong>Requirements</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">The successful candidate will have some combination of the following education and experience:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Bachelor's degree in Cybersecurity, Computer Science, or Information Technology,</p></li><li><p style=\"min-height:1.5em\">Relevant certifications (CISSP, CCSP, Security+, or similar), and/or</p></li><li><p style=\"min-height:1.5em\">Minimum of 5-8 years' experience in security engineering or adjacent roles.</p></li></ul></li><li><p style=\"min-height:1.5em\">Hands-on experience building on SIEM platforms (log ingestion, parsing, detection rules), EDR solutions (ideally CrowdStrike), and vulnerability management tools.</p></li><li><p style=\"min-height:1.5em\">Proficiency in Python, Bash, Zsh, or similar for security automation is required. Candidates should be able to demonstrate security tooling, automation, or detection logic they have built.</p></li><li><p style=\"min-height:1.5em\">Experience with IAM solutions, SaaS security, and data protection tools.</p></li><li><p style=\"min-height:1.5em\">Strong understanding of networking concepts, protocols, and security architecture.</p></li><li><p style=\"min-height:1.5em\">Excellent analytical, problem-solving, and communication skills.</p></li><li><p style=\"min-height:1.5em\">Strong understanding of cloud security concepts is beneficial.</p></li></ul><p style=\"min-height:1.5em\"><strong>Working Conditions</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Full-time position with occasional out-of-hours support coverage, as well as APAC-hours on-call rotation, as required.</p></li><li><p style=\"min-height:1.5em\">Location: Bengaluru, India. Hybrid working arrangement with in-office presence required 3-4 days per week.</p></li><li><p style=\"min-height:1.5em\">Flexibility to work a Sunday to Thursday schedule, after ramping up, is a plus, to align with team members in regions with a Sunday to Thursday working week.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">MSGL-I4</p><p style=\"min-height:1.5em\">Follow us on <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/menlo-security/\">LinkedIn</a>!</p><p style=\"min-height:1.5em\"><strong>Why Menlo?</strong></p><p style=\"min-height:1.5em\">At Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: <strong>Proactive Leadership</strong>, <strong>Straight Talk</strong>, <strong>United Impact</strong>, <strong>Elevated Talent</strong>, and <strong>Customer-Compelled</strong>. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.</p><p style=\"min-height:1.5em\"><strong>All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability</strong>.</p><p style=\"min-height:1.5em\"><em><strong>TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.</strong></em></p>","descriptionPlain":"Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.\n\n\nABOUT THE ROLE\n\nThe Senior Security Engineer role is for someone who builds. You will write detection logic, create automation, engineer security data pipelines, and develop tooling. The successful candidate will work closely with teams across Menlo to embed security best practices across all technology initiatives, and will be expected to lead incident response, conduct risk assessments, and support compliance alongside their engineering work. Menlo’s customers trust our platform to protect their environments. That trust depends in part on how well we protect our own. \n\n\n\nRESPONSIBILITIES\n\n -  Security Engineering & Automation\n   \n   - Build security automation using Python, Bash/Zsh, or similar to reduce manual workload and improve operational efficiency.\n   \n   - Write detection-as-code. Engineer data pipelines and integrations between security platforms.\n   \n   - Evaluate and implement security controls for AI systems, including agentic workflows, LLM integrations, and MCP-connected tooling.\n   \n   - Support network security initiatives, ensuring secure architecture and appropriate controls are maintained.\n\n - Security Operations & Monitoring\n   \n   - Operate and evolve a modern, composable SIEM platform, improving every stage of the pipeline from ingestion to detection.\n   \n   - Monitor security alerts to identify, investigate, and respond to potential threats.\n   \n   - Administer and optimise EDR solutions (CrowdStrike) to ensure comprehensive endpoint protection across the organisation.\n   \n   - Lead incident response activities, including investigation, containment, remediation, and post-incident analysis.\n\n - Vulnerability & Risk Management\n   \n   - Own the vulnerability management programme, automating scanning, prioritisation, and remediation tracking.\n   \n   - Conduct risk assessments and develop risk mitigation strategies in collaboration with stakeholders.\n   \n   - Implement and maintain CIS Benchmarks and similar baselines across systems and infrastructure to ensure secure configurations.\n\n - Identity, Access & SaaS Security\n   \n   - Build and automate identity lifecycle processes (joiner, mover, leaver) and access reviews across Okta and SaaS applications.\n   \n   - Oversee SaaS security posture, including configuration reviews, access governance, and data protection controls.\n   \n   - Manage data loss prevention technologies (Code42, Google Workspace) to protect sensitive information and ensure compliance with data handling policies.\n\n - Policy, Process & Advisory\n   \n   - Act as the on-site security representative within Menlo’s Bengaluru office, working with a global security team across Canada, the UK, and India.\n   \n   - Provide security guidance and consultancy to IT and other Menlo teams on projects and initiatives.\n   \n   - Develop, document, and maintain security policies, standards, processes, and playbooks.\n   \n   - Stay current with emerging threats, vulnerabilities, and security technologies to continuously improve the organisation's security posture.\n\n\nREQUIREMENTS\n\n - The successful candidate will have some combination of the following education and experience:\n   \n   - Bachelor's degree in Cybersecurity, Computer Science, or Information Technology,\n   \n   - Relevant certifications (CISSP, CCSP, Security+, or similar), and/or\n   \n   - Minimum of 5-8 years' experience in security engineering or adjacent roles.\n\n - Hands-on experience building on SIEM platforms (log ingestion, parsing, detection rules), EDR solutions (ideally CrowdStrike), and vulnerability management tools.\n\n - Proficiency in Python, Bash, Zsh, or similar for security automation is required. Candidates should be able to demonstrate security tooling, automation, or detection logic they have built.\n\n - Experience with IAM solutions, SaaS security, and data protection tools.\n\n - Strong understanding of networking concepts, protocols, and security architecture.\n\n - Excellent analytical, problem-solving, and communication skills.\n\n - Strong understanding of cloud security concepts is beneficial.\n\nWorking Conditions\n\n - Full-time position with occasional out-of-hours support coverage, as well as APAC-hours on-call rotation, as required.\n\n - Location: Bengaluru, India. Hybrid working arrangement with in-office presence required 3-4 days per week.\n\n - Flexibility to work a Sunday to Thursday schedule, after ramping up, is a plus, to align with team members in regions with a Sunday to Thursday working week.\n\n\n\nMSGL-I4\n\nFollow us on LinkedIn https://www.linkedin.com/company/menlo-security/!\n\nWhy Menlo?\n\nAt Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: Proactive Leadership, Straight Talk, United Impact, Elevated Talent, and Customer-Compelled. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.\n\nAll qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.\n\nTO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"dce04fed-6cb6-49ae-8b0b-429090c5561a","title":"Technical Marketing Engineer","department":"R&D","team":"R&D","employmentType":"FullTime","location":"US - Distributed","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-10T17:52:35.731+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/menlosecurity/dce04fed-6cb6-49ae-8b0b-429090c5561a","applyUrl":"https://jobs.ashbyhq.com/menlosecurity/dce04fed-6cb6-49ae-8b0b-429090c5561a/application","descriptionHtml":"<p style=\"min-height:1.5em\">Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.</p><h2>What You'll Do</h2><p style=\"min-height:1.5em\">● <strong>Create technical content:</strong> Produce videos, podcasts, presentations, white papers, guides, and documentation that showcase Menlo's value to technical audiences across the customer lifecycle, using AI writing and media tools to accelerate first drafts while owning technical accuracy and brand voice.</p><p style=\"min-height:1.5em\">● <strong>Shape product positioning:</strong> Connect customer needs and technology trends to Menlo's products to build technical positioning and messaging for key use cases.</p><p style=\"min-height:1.5em\">● <strong>Enable the field:</strong> Train Sales and Sales Engineering on technical features, functionality, and the competitive landscape, and keep enablement materials current with each release.</p><p style=\"min-height:1.5em\">● <strong>Build and run the lab:</strong> Own a lab environment for competitive analysis, demo development, integration validation, and evaluating new technologies.</p><p style=\"min-height:1.5em\">● <strong>Track the competitive landscape:</strong> Use AI-assisted research tools to monitor and synthesize competitor launches, analyst reports, and threat-landscape developments into concise battlecards and briefings for the field.</p><p style=\"min-height:1.5em\">● <strong>Support sales opportunities:</strong> Build technical customer-facing documentation, contribute to technical RFP responses (using AI tools to draft from an approved content library, with expert review), and answer technical customer inquiries.</p><p style=\"min-height:1.5em\"></p><h2>Outcomes &amp; Metrics</h2><p style=\"min-height:1.5em\"><strong>Key Outcome(s) Owned:</strong></p><p style=\"min-height:1.5em\">● A field organization that is confident and well-equipped to demonstrate, position, and defend Menlo's products against competitors in technical conversations.</p><p style=\"min-height:1.5em\">● A steady stream of credible technical content that builds thought leadership and accelerates opportunities through the sales funnel.</p><p style=\"min-height:1.5em\"><strong>Success Metrics</strong></p><p style=\"min-height:1.5em\">● Technical content published on a regular cadence covering new features, capabilities, and use cases.</p><p style=\"min-height:1.5em\">● Influenced pipeline: growth in qualified leads and opportunities attributed to technical content and campaigns.</p><p style=\"min-height:1.5em\">● Increase in lead-to-sales-qualified conversion rate for campaigns supported by technical content.</p><p style=\"min-height:1.5em\">● Field enablement coverage and effectiveness: customer-facing staff trained on each major release, plus post-training confidence/assessment scores.</p><p style=\"min-height:1.5em\">● Engagement on technical content (views, shares, comments, downloads) relative to baseline.</p><h2>Functional Competencies</h2><p style=\"min-height:1.5em\"><strong>Required:</strong></p><p style=\"min-height:1.5em\">● 5+ years of experience in technical product marketing, product management, sales engineering, or a similar security-focused role.</p><p style=\"min-height:1.5em\">● Strong working knowledge of the modern threat landscape, including browser-based threats, phishing, malware and vulnerabilities.</p><p style=\"min-height:1.5em\">● Hands-on technical familiarity with networking, web security, cloud deployments, and common enterprise security controls (e.g., SSO, SIEM, proxies, firewalls).</p><p style=\"min-height:1.5em\">● Proven ability to understand customer needs and translate complex technical concepts into clear, engaging content for different audiences.</p><p style=\"min-height:1.5em\">● Clear, persuasive communication skills, both written and spoken, with internal teams and external audiences.</p><p style=\"min-height:1.5em\">● Skilled in using AI tools (e.g. Gemini, Claude ) in your daily workflow for research, content drafting, and analysis, with the judgment to validate outputs for technical accuracy.</p><p style=\"min-height:1.5em\"><strong>Preferred / Nice to Have:</strong></p><p style=\"min-height:1.5em\">● Bachelor's degree in a technical or related field.</p><p style=\"min-height:1.5em\">● Experience with SSE, proxy chaining, and advanced APT or mobile security topics.</p><p style=\"min-height:1.5em\">● Familiarity with public cloud primitives, virtualization, data center, storage, and database technologies.</p><p style=\"min-height:1.5em\">● Experience building and maintaining demo or lab environments.</p><p style=\"min-height:1.5em\">● Experience producing video or podcast content.</p><p style=\"min-height:1.5em\">● Experience using AI to scale content production or competitive intelligence (e.g., prompt libraries, AI-assisted RFP tools, automated research digests).</p><h2>Menlo Mindsets</h2><p style=\"min-height:1.5em\">The Menlo Mindsets serve as our strategic operating system, directly linking our daily behaviors to the business results we need to achieve by defining exactly \"how\" we do our work. By establishing this clear, shared standard, they empower our most successful employees to consistently drive the innovation and accountability required for our long-term success.</p><p style=\"min-height:1.5em\">● <strong>Proactive Leadership</strong> — I do not settle for the status quo. I take ownership, make informed decisions, and proactively communicate to drive results while empowering others to do the same.</p><p style=\"min-height:1.5em\">● <strong>Straight Talk</strong> — I share honestly and transparently, actively seeking diverse perspectives while encouraging the same.</p><p style=\"min-height:1.5em\">● <strong>United Impact</strong> — I break down barriers to champion cross-functional collaboration, uniting diverse strengths with clear ownership to drive exceptional, aligned outcomes.</p><p style=\"min-height:1.5em\">○ <strong>What it looks like in this role:</strong> You sit at the intersection of Product, Engineering, Marketing, and Sales, aligning each team on a single, accurate technical story and making sure field feedback flows back into the product.</p><p style=\"min-height:1.5em\">● <strong>Elevated Talent</strong> — I believe talent is our differentiator, upholding a high bar for performance and leadership and continuous development.</p><p style=\"min-height:1.5em\">○ <strong>What it looks like in this role:</strong> Through hands-on training and enablement, you raise the technical bar of the entire field organization so every customer conversation is more confident and credible.</p><p style=\"min-height:1.5em\">● <strong>Customer-Compelled</strong> — Customer focus is my mission. I own their experience, prevent their challenges, and act with urgency to deliver value.</p><p style=\"min-height:1.5em\">○ <strong>What it looks like in this role:</strong> You start from real customer problems and use cases, building content, demos, and documentation that help customers quickly see and realize the value of Menlo.</p><p style=\"min-height:1.5em\">Follow us on <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.linkedin.com/company/menlo-security/\">LinkedIn</a>!</p><p style=\"min-height:1.5em\"><strong>Why Menlo?</strong></p><p style=\"min-height:1.5em\">At Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: <strong>Proactive Leadership</strong>, <strong>Straight Talk</strong>, <strong>United Impact</strong>, <strong>Elevated Talent</strong>, and <strong>Customer-Compelled</strong>. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.</p><p style=\"min-height:1.5em\"><strong>All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability</strong>.</p><p style=\"min-height:1.5em\"><em><strong>TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.</strong></em></p>","descriptionPlain":"Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email before they reach the user. With Menlo Agent Runtime Security (MARS), that protection now extends to the AI agents working alongside every employee. Menlo Security is trusted by major global businesses, including Fortune 500 companies and government agencies, to protect their most valuable asset, their data, and is backed by top-tier investors.\n\n\nWHAT YOU'LL DO\n\n● Create technical content: Produce videos, podcasts, presentations, white papers, guides, and documentation that showcase Menlo's value to technical audiences across the customer lifecycle, using AI writing and media tools to accelerate first drafts while owning technical accuracy and brand voice.\n\n● Shape product positioning: Connect customer needs and technology trends to Menlo's products to build technical positioning and messaging for key use cases.\n\n● Enable the field: Train Sales and Sales Engineering on technical features, functionality, and the competitive landscape, and keep enablement materials current with each release.\n\n● Build and run the lab: Own a lab environment for competitive analysis, demo development, integration validation, and evaluating new technologies.\n\n● Track the competitive landscape: Use AI-assisted research tools to monitor and synthesize competitor launches, analyst reports, and threat-landscape developments into concise battlecards and briefings for the field.\n\n● Support sales opportunities: Build technical customer-facing documentation, contribute to technical RFP responses (using AI tools to draft from an approved content library, with expert review), and answer technical customer inquiries.\n\n\n\n\nOUTCOMES & METRICS\n\nKey Outcome(s) Owned:\n\n● A field organization that is confident and well-equipped to demonstrate, position, and defend Menlo's products against competitors in technical conversations.\n\n● A steady stream of credible technical content that builds thought leadership and accelerates opportunities through the sales funnel.\n\nSuccess Metrics\n\n● Technical content published on a regular cadence covering new features, capabilities, and use cases.\n\n● Influenced pipeline: growth in qualified leads and opportunities attributed to technical content and campaigns.\n\n● Increase in lead-to-sales-qualified conversion rate for campaigns supported by technical content.\n\n● Field enablement coverage and effectiveness: customer-facing staff trained on each major release, plus post-training confidence/assessment scores.\n\n● Engagement on technical content (views, shares, comments, downloads) relative to baseline.\n\n\nFUNCTIONAL COMPETENCIES\n\nRequired:\n\n● 5+ years of experience in technical product marketing, product management, sales engineering, or a similar security-focused role.\n\n● Strong working knowledge of the modern threat landscape, including browser-based threats, phishing, malware and vulnerabilities.\n\n● Hands-on technical familiarity with networking, web security, cloud deployments, and common enterprise security controls (e.g., SSO, SIEM, proxies, firewalls).\n\n● Proven ability to understand customer needs and translate complex technical concepts into clear, engaging content for different audiences.\n\n● Clear, persuasive communication skills, both written and spoken, with internal teams and external audiences.\n\n● Skilled in using AI tools (e.g. Gemini, Claude ) in your daily workflow for research, content drafting, and analysis, with the judgment to validate outputs for technical accuracy.\n\nPreferred / Nice to Have:\n\n● Bachelor's degree in a technical or related field.\n\n● Experience with SSE, proxy chaining, and advanced APT or mobile security topics.\n\n● Familiarity with public cloud primitives, virtualization, data center, storage, and database technologies.\n\n● Experience building and maintaining demo or lab environments.\n\n● Experience producing video or podcast content.\n\n● Experience using AI to scale content production or competitive intelligence (e.g., prompt libraries, AI-assisted RFP tools, automated research digests).\n\n\nMENLO MINDSETS\n\nThe Menlo Mindsets serve as our strategic operating system, directly linking our daily behaviors to the business results we need to achieve by defining exactly \"how\" we do our work. By establishing this clear, shared standard, they empower our most successful employees to consistently drive the innovation and accountability required for our long-term success.\n\n● Proactive Leadership — I do not settle for the status quo. I take ownership, make informed decisions, and proactively communicate to drive results while empowering others to do the same.\n\n● Straight Talk — I share honestly and transparently, actively seeking diverse perspectives while encouraging the same.\n\n● United Impact — I break down barriers to champion cross-functional collaboration, uniting diverse strengths with clear ownership to drive exceptional, aligned outcomes.\n\n○ What it looks like in this role: You sit at the intersection of Product, Engineering, Marketing, and Sales, aligning each team on a single, accurate technical story and making sure field feedback flows back into the product.\n\n● Elevated Talent — I believe talent is our differentiator, upholding a high bar for performance and leadership and continuous development.\n\n○ What it looks like in this role: Through hands-on training and enablement, you raise the technical bar of the entire field organization so every customer conversation is more confident and credible.\n\n● Customer-Compelled — Customer focus is my mission. I own their experience, prevent their challenges, and act with urgency to deliver value.\n\n○ What it looks like in this role: You start from real customer problems and use cases, building content, demos, and documentation that help customers quickly see and realize the value of Menlo.\n\nFollow us on LinkedIn https://www.linkedin.com/company/menlo-security/!\n\nWhy Menlo?\n\nAt Menlo, we don't settle for the status quo — in our technology or our culture. How we think and act is just as important as what we build. Our culture is defined by five core mindsets: Proactive Leadership, Straight Talk, United Impact, Elevated Talent, and Customer-Compelled. We take ownership and drive outcomes without waiting to be told. We communicate directly and seek hard truths. We break down silos and win together. We hold a high bar for ourselves and the people around us. And we treat every customer interaction as mission-critical. If you're someone who sees it, owns it, solves it, and does it — you'll thrive here.\n\nAll qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.\n\nTO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}}],"apiVersion":"1"}