About the Team
Design at Miro sits at the heart of how millions of people experience collaboration. Our product design team works across the full breadth of the platform, from the foundational canvas experience to the emerging AI-powered capabilities that are redefining how teams think, create, and build together. We're a team that cares deeply about craft, moves with intention, and believes that great design is inseparable from great outcomes.
As Miro continues to grow and evolve, the design team is scaling to meet that ambition. We're investing in leadership that can raise the bar on both the quality of our work and the health of our teams, people who understand that building a great design org and shipping great product experiences are the same job.
About the Role
As Director of Product Design, you will lead a small team and be an active designer yourself. This is not a role where leadership means distance from the work. You'll be the creative director for your area of the product, shape how design thinks about problems and solutions, and then roll up your sleeves to ensure the execution matches the vision.
This role is critical because Miro is at an inflection point. AI is changing what collaboration software can and should be, and the design decisions made now will shape how teams around the world work for years to come. You'll have the scope, the resources, and the mandate to do some of the most consequential design work of your career.
What you’ll do
Set the creative vision for your product area and hold the bar for it — not just in words, but in the work itself. You'll define what good looks like, then stay close enough to the craft to know when you're getting there and when you're not.
Lead, mentor, and grow a team of product designers across multiple levels, building a culture where rigorous critique and psychological safety exist in the same room.
Get your hands dirty at the moments that matter, shaping early frameworks when the problem is still fuzzy, writing the interaction logic that unlocks a stuck design, pushing the details on a surface that's going to be seen by millions.
Drive design strategy across the full Discover, Define, and Deliver lifecycle, making sure the team is asking the right questions before they're crafting the right answers.
Align stakeholders across Product, Engineering, and Analytics around a shared design direction, and hold that direction with conviction through the ambiguity and tradeoffs of real product development.
Run design critiques that are genuinely useful: direct, and focused on making the work better rather than making everyone comfortable.
Spot gaps in team capability and make the case for what we need to build — through hiring, development, or how we structure the work.
What you’ll need
10+ years of product design experience, with at least 4 years leading and managing teams in a technology company.
A portfolio that demonstrates both strong strategic thinking and high-quality craft — work that you shaped at the system level alongside work where your hands were directly on the pixels.
Proven experience designing AI-powered or AI-adjacent product experiences, with a clear point of view on what good looks like when the system is dynamic, generative, or probabilistic.
Deep fluency with modern design tools, particularly Figma, and comfort working within or evolving a mature design system.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
","descriptionPlain":"About the Team\n\nDesign at Miro sits at the heart of how millions of people experience collaboration. Our product design team works across the full breadth of the platform, from the foundational canvas experience to the emerging AI-powered capabilities that are redefining how teams think, create, and build together. We're a team that cares deeply about craft, moves with intention, and believes that great design is inseparable from great outcomes.\n\nAs Miro continues to grow and evolve, the design team is scaling to meet that ambition. We're investing in leadership that can raise the bar on both the quality of our work and the health of our teams, people who understand that building a great design org and shipping great product experiences are the same job.\n\nAbout the Role\n\n\n\nAs Director of Product Design, you will lead a small team and be an active designer yourself. This is not a role where leadership means distance from the work. You'll be the creative director for your area of the product, shape how design thinks about problems and solutions, and then roll up your sleeves to ensure the execution matches the vision.\n\nThis role is critical because Miro is at an inflection point. AI is changing what collaboration software can and should be, and the design decisions made now will shape how teams around the world work for years to come. You'll have the scope, the resources, and the mandate to do some of the most consequential design work of your career.\n\nWhat you’ll do\n\n\n\n - Set the creative vision for your product area and hold the bar for it — not just in words, but in the work itself. You'll define what good looks like, then stay close enough to the craft to know when you're getting there and when you're not.\n\n - Lead, mentor, and grow a team of product designers across multiple levels, building a culture where rigorous critique and psychological safety exist in the same room.\n\n - Get your hands dirty at the moments that matter, shaping early frameworks when the problem is still fuzzy, writing the interaction logic that unlocks a stuck design, pushing the details on a surface that's going to be seen by millions.\n\n - Drive design strategy across the full Discover, Define, and Deliver lifecycle, making sure the team is asking the right questions before they're crafting the right answers.\n\n - Align stakeholders across Product, Engineering, and Analytics around a shared design direction, and hold that direction with conviction through the ambiguity and tradeoffs of real product development.\n\n - Run design critiques that are genuinely useful: direct, and focused on making the work better rather than making everyone comfortable.\n\n - Spot gaps in team capability and make the case for what we need to build — through hiring, development, or how we structure the work.\n\nWhat you’ll need\n\n\n\n - 10+ years of product design experience, with at least 4 years leading and managing teams in a technology company.\n\n - A portfolio that demonstrates both strong strategic thinking and high-quality craft — work that you shaped at the system level alongside work where your hands were directly on the pixels.\n\n - Proven experience designing AI-powered or AI-adjacent product experiences, with a clear point of view on what good looks like when the system is dynamic, generative, or probabilistic.\n\n - Deep fluency with modern design tools, particularly Figma, and comfort working within or evolving a mature design system.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10"},{"id":"909d6967-15bc-48e0-8b9c-965e40bc421a","title":"Head of Sales, Nordics","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"Amsterdam","secondaryLocations":[],"publishedAt":"2026-06-24T15:36:42.782+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/909d6967-15bc-48e0-8b9c-965e40bc421a","applyUrl":"https://jobs.ashbyhq.com/miro/909d6967-15bc-48e0-8b9c-965e40bc421a/application","descriptionHtml":"About the Team
At Miro, we're on a mission to empower teams to create the next big thing. As we accelerate our growth across the Nordics, we're looking for a strategic, results-driven leader to shape and execute our go-to-market strategy in this key region.
About the Role
Reporting to the Head of Sales for Nordics, Benelux and Emerging Markets, you'll be instrumental in expanding our market presence, strengthening our customer base and driving sustainable revenue growth. This is a high-impact role for a leader who excels at building, scaling and inspiring high-performing teams. You'll combine commercial instinct with a passion for talent development, enabling your team to consistently deliver outstanding results.
What you’ll do
Own and Evolve the Go-to-Market Strategy: Lead the development and execution of a future-focused GTM plan for the Nordics, working closely with Revenue Operations, Product, and Marketing to align on priorities and accelerate growth
Build and Empower a High-Performing Team: Attract, develop, and lead a diverse team of sales professionals across multiple sales motions, creating a culture of excellence, accountability and continuous learning
Deepen Strategic Customer Relationships: Serve as a trusted partner to our most important customers, driving long-term success and uncovering new opportunities for expansion and value creation
Be the Voice of the Market: Represent the unique needs of the Nordics region internally by delivering actionable insights to product and leadership teams ensuring localisation, relevance and competitive edge
Drive Cross-Functional Impact: Collaborate closely with Marketing, Customer Success, and other key teams to increase brand visibility, align on regional initiatives and maximise market opportunities
Take Ownership of Miro's Regional Executive Presence: Serve as the senior in-region executive presence for Miro across the Nordics, including representing the company at external events, engaging at C-level with key customers and prospects, and building Miro's profile and credibility in the market
What you’ll need
Market Insight: Expertise in working cross-functionally with marketing, customer success, and product teams to seize market opportunities
Proven Sales Leadership: 5+ years leading high-performing sales teams within fast-paced, high-growth Enterprise SaaS environments, with a consistent track record of exceeding targets
Deep Domain Expertise: 10+ years in B2B technology sales, with a strong grasp of the SaaS landscape, go-to-market dynamics and evolving customer expectations
Strategic Sales Execution: Demonstrated success in scaling complex, multi-motion sales organisations balancing high-velocity pipelines with enterprise deals exceeding $500K
Team Builder & Talent Magnet: Passionate about recruiting, mentoring and developing diverse teams. Recognised for building cultures of excellence, inclusion, and growth
Cross-Functional Operator: Skilled in partnering across Marketing, Product, and Customer Success to identify growth opportunities, refine positioning and execute go-to-market strategies that resonate in the market
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-ET1
","descriptionPlain":"About the Team\n\nAt Miro, we're on a mission to empower teams to create the next big thing. As we accelerate our growth across the Nordics, we're looking for a strategic, results-driven leader to shape and execute our go-to-market strategy in this key region.\n\nAbout the Role\n\nReporting to the Head of Sales for Nordics, Benelux and Emerging Markets, you'll be instrumental in expanding our market presence, strengthening our customer base and driving sustainable revenue growth. This is a high-impact role for a leader who excels at building, scaling and inspiring high-performing teams. You'll combine commercial instinct with a passion for talent development, enabling your team to consistently deliver outstanding results.\n\nWhat you’ll do\n\n - Own and Evolve the Go-to-Market Strategy: Lead the development and execution of a future-focused GTM plan for the Nordics, working closely with Revenue Operations, Product, and Marketing to align on priorities and accelerate growth\n\n - Build and Empower a High-Performing Team: Attract, develop, and lead a diverse team of sales professionals across multiple sales motions, creating a culture of excellence, accountability and continuous learning\n\n - Deepen Strategic Customer Relationships: Serve as a trusted partner to our most important customers, driving long-term success and uncovering new opportunities for expansion and value creation\n\n - Be the Voice of the Market: Represent the unique needs of the Nordics region internally by delivering actionable insights to product and leadership teams ensuring localisation, relevance and competitive edge\n\n - Drive Cross-Functional Impact: Collaborate closely with Marketing, Customer Success, and other key teams to increase brand visibility, align on regional initiatives and maximise market opportunities\n\n - Take Ownership of Miro's Regional Executive Presence: Serve as the senior in-region executive presence for Miro across the Nordics, including representing the company at external events, engaging at C-level with key customers and prospects, and building Miro's profile and credibility in the market\n\nWhat you’ll need\n\n - Market Insight: Expertise in working cross-functionally with marketing, customer success, and product teams to seize market opportunities\n\n - Proven Sales Leadership: 5+ years leading high-performing sales teams within fast-paced, high-growth Enterprise SaaS environments, with a consistent track record of exceeding targets\n\n - Deep Domain Expertise: 10+ years in B2B technology sales, with a strong grasp of the SaaS landscape, go-to-market dynamics and evolving customer expectations\n\n - Strategic Sales Execution: Demonstrated success in scaling complex, multi-motion sales organisations balancing high-velocity pipelines with enterprise deals exceeding $500K\n\n - Team Builder & Talent Magnet: Passionate about recruiting, mentoring and developing diverse teams. Recognised for building cultures of excellence, inclusion, and growth\n\n - Cross-Functional Operator: Skilled in partnering across Marketing, Product, and Customer Success to identify growth opportunities, refine positioning and execute go-to-market strategies that resonate in the market\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-ET1"},{"id":"c3bd059a-b2c0-415b-a41c-55160fe94d3e","title":"Solutions Architect","department":"Sales","team":"Professional Services","employmentType":"FullTime","location":"Tokyo","secondaryLocations":[],"publishedAt":"2026-06-26T05:48:10.710+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/c3bd059a-b2c0-415b-a41c-55160fe94d3e","applyUrl":"https://jobs.ashbyhq.com/miro/c3bd059a-b2c0-415b-a41c-55160fe94d3e/application","descriptionHtml":"About the Role
The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s Miro Optimization Services & Training (MOST) program.
MOST is Miro’s annual professional services subscription designed for enterprise customers who need ongoing, flexible access to expert guidance—not a one-time project.
Customers receive 240 hours per year of services to help them design, implement, and scale collaboration solutions in Miro across teams, functions, and geographies.
In this role, the Innovation Architect partners with customers to translate business strategy into scalable collaboration architectures inside Miro.
This includes diagnosing workflow and adoption challenges, designing governance and operating models, and shaping a structured, outcomes-driven solution roadmap that evolves as customer needs change.
Innovation Architects operate as trusted advisors to both business and technical stakeholders.
They design end-to-end collaboration solutions by combining process design, workspace architecture, governance, and enablement to ensure customers achieve measurable value from Miro
What you'll do
Lead discovery to understand customer goals, workflows, and pain points; translate findings into a structured MOST game plan aligned to their 240-hour allocation
Facilitate vision, alignment, and prioritization sessions to help customers define outcomes, success criteria, and adoption milestones
Conduct collaboration, workflow, and workspace assessments; synthesize insights and provide clear recommendations for improvement
Design and implement governance frameworks (workspace structure, naming, access, lifecycle, templates) that reduce risk and support long-term scalability
Guide customers through change-management initiatives, including communication plans, stakeholder alignment, and rollout sequencing
Coach teams on Miro best practices, intelligent templates, AI workflows, and techniques to streamline planning, retrospectives, decision-making, and cross-functional work
Facilitate workshops across Agile ceremonies, product development, innovation, research, design thinking, and strategy development
Build lightweight prototypes, templates, and reusable workflows that accelerate customer adoption and demonstrate the art of the possible
Partner with IT/Admin stakeholders to establish standards, reduce tool sprawl, and drive consistency in workspace setup and governance
Recommend process optimizations that increase operational efficiency, improve collaboration quality, and reduce context switching
Provide ongoing advisory support throughout the MOST subscription, updating forecasts, adjusting plans, and ensuring hours are used strategically
Track progress against milestones and outcomes; flag risks early and help customers re-prioritize work as business needs evolve
Collaborate with CSMs, Architects, and Engagement Managers to ensure consistent delivery and alignment across customer stakeholders
Contribute to internal playbooks, templates, and delivery assets that improve team leverage and delivery efficiency across Professional Services
Stay current on Miro innovations, AI features, and collaboration trends to continuously uplevel customer guidance
What you'll need
6+ years in consulting, change management, Agile transformation, digital collaboration, or similar fields
Experience supporting enterprise-scale teams through workflow, process, or tool adoption initiatives
Proven ability to lead structured discovery, synthesize insights, and define actionable recommendations
Strong record of enabling cross-functional teams (IT, Product, Design, Strategy, PMO, Engineering) to adopt new tools or improve collaboration maturity
Technical Skills:
Familiarity with collaboration governance frameworks, workspace architecture, and lifecycle management
Experience with Human-Centered Design, Agile methodologies, Design Thinking, or innovation frameworks
Fluency in Miro (preferred) or similar platforms (Figma, Lucid, JIRA, Confluence)
Ability to map workflows, diagnose adoption barriers, and design scalable collaboration systems
Soft Skills:
Excellent communication, facilitation, and stakeholder-management ability
Skilled at simplifying complexity and driving clarity with senior and cross-functional audiences
Adaptable, detail-oriented, and comfortable working in dynamic, ambiguous environments
Language: Near-native proficiency in Japanese and business-level English proficiency sufficient for internal communication, including meetings and discussions
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
Recruiter: #LI-YN1
","descriptionPlain":"About the Role\n\nThe Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s Miro Optimization Services & Training (MOST) program.\n\nMOST is Miro’s annual professional services subscription designed for enterprise customers who need ongoing, flexible access to expert guidance—not a one-time project.\nCustomers receive 240 hours per year of services to help them design, implement, and scale collaboration solutions in Miro across teams, functions, and geographies.\n\nIn this role, the Innovation Architect partners with customers to translate business strategy into scalable collaboration architectures inside Miro.\nThis includes diagnosing workflow and adoption challenges, designing governance and operating models, and shaping a structured, outcomes-driven solution roadmap that evolves as customer needs change.\n\nInnovation Architects operate as trusted advisors to both business and technical stakeholders.\nThey design end-to-end collaboration solutions by combining process design, workspace architecture, governance, and enablement to ensure customers achieve measurable value from Miro\n\nWhat you'll do\n\n - Lead discovery to understand customer goals, workflows, and pain points; translate findings into a structured MOST game plan aligned to their 240-hour allocation\n\n - Facilitate vision, alignment, and prioritization sessions to help customers define outcomes, success criteria, and adoption milestones\n\n - Conduct collaboration, workflow, and workspace assessments; synthesize insights and provide clear recommendations for improvement\n\n - Design and implement governance frameworks (workspace structure, naming, access, lifecycle, templates) that reduce risk and support long-term scalability\n\n - Guide customers through change-management initiatives, including communication plans, stakeholder alignment, and rollout sequencing\n\n - Coach teams on Miro best practices, intelligent templates, AI workflows, and techniques to streamline planning, retrospectives, decision-making, and cross-functional work\n\n - Facilitate workshops across Agile ceremonies, product development, innovation, research, design thinking, and strategy development\n\n - Build lightweight prototypes, templates, and reusable workflows that accelerate customer adoption and demonstrate the art of the possible\n\n - Partner with IT/Admin stakeholders to establish standards, reduce tool sprawl, and drive consistency in workspace setup and governance\n\n - Recommend process optimizations that increase operational efficiency, improve collaboration quality, and reduce context switching\n\n - Provide ongoing advisory support throughout the MOST subscription, updating forecasts, adjusting plans, and ensuring hours are used strategically\n\n - Track progress against milestones and outcomes; flag risks early and help customers re-prioritize work as business needs evolve\n\n - Collaborate with CSMs, Architects, and Engagement Managers to ensure consistent delivery and alignment across customer stakeholders\n\n - Contribute to internal playbooks, templates, and delivery assets that improve team leverage and delivery efficiency across Professional Services\n\n - Stay current on Miro innovations, AI features, and collaboration trends to continuously uplevel customer guidance\n\nWhat you'll need\n\n - 6+ years in consulting, change management, Agile transformation, digital collaboration, or similar fields\n\n - Experience supporting enterprise-scale teams through workflow, process, or tool adoption initiatives\n\n - Proven ability to lead structured discovery, synthesize insights, and define actionable recommendations\n\n - Strong record of enabling cross-functional teams (IT, Product, Design, Strategy, PMO, Engineering) to adopt new tools or improve collaboration maturity\n\nTechnical Skills:\n\n - Familiarity with collaboration governance frameworks, workspace architecture, and lifecycle management\n\n - Experience with Human-Centered Design, Agile methodologies, Design Thinking, or innovation frameworks\n\n - Fluency in Miro (preferred) or similar platforms (Figma, Lucid, JIRA, Confluence)\n\n - Ability to map workflows, diagnose adoption barriers, and design scalable collaboration systems\n\nSoft Skills:\n\n - Excellent communication, facilitation, and stakeholder-management ability\n\n - Skilled at simplifying complexity and driving clarity with senior and cross-functional audiences\n\n - Adaptable, detail-oriented, and comfortable working in dynamic, ambiguous environments\n\n - Language: Near-native proficiency in Japanese and business-level English proficiency sufficient for internal communication, including meetings and discussions\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\nRecruiter: #LI-YN1"},{"id":"6547fc7c-d688-4c16-ab28-5373eebc0911","title":"Commercial Account Executive","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"Tokyo","secondaryLocations":[],"publishedAt":"2026-07-08T03:03:36.604+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/6547fc7c-d688-4c16-ab28-5373eebc0911","applyUrl":"https://jobs.ashbyhq.com/miro/6547fc7c-d688-4c16-ab28-5373eebc0911/application","descriptionHtml":"The Commercial team sits at the heart of Miro’s new business engine. We work with mid-market companies — from 500 to 3,000 employees — at a moment when they’re large enough to demand a real evaluation process but agile enough that the right champion can move a deal in weeks. The team blends high transaction volume with an increasing push toward strategic, multi-stakeholder selling. This is where a strong SMB closer levels up into a true enterprise seller.
Mid-market companies are under more pressure than ever to do more with less — and that’s exactly where Miro wins. As a Commercial AE, you’re responsible for identifying, engaging, and closing net-new logos across the 500–3,000 employee segment, while also expanding within a set of existing accounts. The motion blends high velocity with increasing rigour: fast-cycle deals alongside multi-stakeholder evaluations and formal business cases.
→Drive net-new logo acquisition
Develop and execute a territory strategy to land companies in the 500–3,000 EE range, owning every stage from outbound prospecting to signed contract.
→Manage pipeline at scale
Balance volume and quality across a mixed portfolio of fast-cycle deals and more structured evaluations, supported by the SDR team.
→Apply MEDDPICC rigorously
Lead multi-stakeholder discovery across Lines of Business, IT, and executive buyers; build a business case that moves committees.
→Engage director-level and above
Build relationships with decision-makers and economic buyers; communicate Miro’s value in terms of business outcomes, not features.
→Expand strategically within accounts
Identify incremental expansion opportunities in your install base, working the hybrid new logo and growth motion effectively.
→Forecast and commit accurately
Maintain a clear view of pipeline health using Salesforce; leverage leading indicators and communicate risks early.
2–5 years of full-cycle B2B SaaS closing experience, with 1–2 years focused on mid-market (500–3,000 EE).
Confident MEDDPICC practitioner — applied habitually, not just when deals get complicated.
Proven ability to manage high deal volume while going deeper on strategic opportunities simultaneously, ideally in a multi-product sales environment.
Strong executive communication — adapts style from LOB champion to VP/C-suite in the same deal cycle.
AI fluency and curiosity — able to leverage AI tools to improve productivity, research, account planning, and customer engagement.
Proficiency with Salesforce, Outreach (or similar), and Gong.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Commercial team sits at the heart of Miro’s new business engine. We work with mid-market companies — from 500 to 3,000 employees — at a moment when they’re large enough to demand a real evaluation process but agile enough that the right champion can move a deal in weeks. The team blends high transaction volume with an increasing push toward strategic, multi-stakeholder selling. This is where a strong SMB closer levels up into a true enterprise seller.\n\n\nABOUT THE ROLE\n\nMid-market companies are under more pressure than ever to do more with less — and that’s exactly where Miro wins. As a Commercial AE, you’re responsible for identifying, engaging, and closing net-new logos across the 500–3,000 employee segment, while also expanding within a set of existing accounts. The motion blends high velocity with increasing rigour: fast-cycle deals alongside multi-stakeholder evaluations and formal business cases.\n\n\nWHAT YOU’LL DO\n\n→Drive net-new logo acquisition\n\nDevelop and execute a territory strategy to land companies in the 500–3,000 EE range, owning every stage from outbound prospecting to signed contract.\n\n→Manage pipeline at scale\n\nBalance volume and quality across a mixed portfolio of fast-cycle deals and more structured evaluations, supported by the SDR team.\n\n→Apply MEDDPICC rigorously\n\nLead multi-stakeholder discovery across Lines of Business, IT, and executive buyers; build a business case that moves committees.\n\n→Engage director-level and above\n\nBuild relationships with decision-makers and economic buyers; communicate Miro’s value in terms of business outcomes, not features.\n\n→Expand strategically within accounts\n\nIdentify incremental expansion opportunities in your install base, working the hybrid new logo and growth motion effectively.\n\n→Forecast and commit accurately\n\nMaintain a clear view of pipeline health using Salesforce; leverage leading indicators and communicate risks early.\n\n\nWHAT YOU’LL NEED\n\n2–5 years of full-cycle B2B SaaS closing experience, with 1–2 years focused on mid-market (500–3,000 EE).\n\nConfident MEDDPICC practitioner — applied habitually, not just when deals get complicated.\n\nProven ability to manage high deal volume while going deeper on strategic opportunities simultaneously, ideally in a multi-product sales environment.\n\nStrong executive communication — adapts style from LOB champion to VP/C-suite in the same deal cycle.\n\nAI fluency and curiosity — able to leverage AI tools to improve productivity, research, account planning, and customer engagement.\n\nProficiency with Salesforce, Outreach (or similar), and Gong.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10"},{"id":"efcd30b4-b3da-4d11-9f04-b2d9fde2b69f","title":"Staff Design Engineer","department":"Product ","team":"Design","employmentType":"FullTime","location":"Copenhagen","secondaryLocations":[],"publishedAt":"2026-06-16T09:45:05.998+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/efcd30b4-b3da-4d11-9f04-b2d9fde2b69f","applyUrl":"https://jobs.ashbyhq.com/miro/efcd30b4-b3da-4d11-9f04-b2d9fde2b69f/application","descriptionHtml":"About the Team
The Canvas, Multiplayer & AI team sits at the heart of what Miro is: an infinite, multiplayer surface where millions of people think together, run workshops, map systems, and build things. This team owns the core interaction layer that makes the canvas feel fast, fluid, and alive — from rendering and input handling to the real-time collaboration moments that define how people work alongside each other in Miro.
The team is also at the frontier of how AI shows up on the canvas — not as a bolted-on feature, but as a genuine collaborator embedded in the way teams think and create together. These two missions are deeply connected: AI changes what's possible on the canvas, and the canvas changes what AI can mean for a team. The work this team does compounds across the whole product and across the entire design and engineering organisation.
About the Role
As a Staff Design Engineer, you will work across canvas feel, multiplayer interaction, and AI experiences, owning the craft layer that determines whether Miro feels like a place rather than a page. This is a build-first role: you prototype in code because it's the most honest medium, and you ship because you care about what lands in front of real people.
You'll embed with product teams across the canvas and AI portfolio while holding a broader charter around quality and craft standards. You'll work closely with product designers, engineers, PMs, and researchers, and you'll be a key voice in how design engineering as a practice grows at Miro. At this level, the expectation isn't just excellent individual work; it's that your presence raises the quality of everything around you.
What you'll do
Own the core interaction layer of the canvas, responsiveness, rendering, input handling, and spatial transitions, working on the things users feel before they name.
Design and build the multiplayer moments that make working alongside someone in Miro feel genuinely different from working alone: presence, cursors, conflict, and co-creation.
Define what it means to have an AI collaborator in a visual, multiplayer space — shaping how AI outputs land on the canvas, how suggestions feel without being intrusive, and how generative results become part of a team's work.
Craft the moments of delight and magic that make Miro memorable, animations, micro-interactions, and transitions where the tool disappears and the thinking takes over.
Build the patterns, prototypes, and shared tooling that make the broader design and engineering organisation faster and more confident.
Write things down, teach by doing, and set a quality standard that propagates, contributing to coherence across the canvas, not just within your own area.
Collaborate closely with product designers, engineers, PMs, and researchers across Miro's canvas and AI portfolio.
What you'll need
Fluency in React, TypeScript, and CSS, you have strong architectural opinions that come from shipping, not reading.
Hands-on experience with canvas and graphics technologies: WebGL, Canvas API, SVG, and complex layout systems.
Deep craft in motion and timing, easing curves, transition timing, hover states, and frame budgets are as deliberate for you as layout decisions.
Experience designing real-time multiplayer systems: you've thought about presence, conflict, and co-authorship as UX problems, not just engineering ones.
Experience designing AI experiences, you understand the difference between putting a text input on a page and designing around probabilistic, latent AI outputs.
The instinct to prototype in code first: you reach for the browser before Figma when exploring a new interaction, and you're fast enough that prototyping doesn't feel like a cost.
Systems thinking across a large product surface, you connect patterns, design with awareness of implications elsewhere, and contribute to coherence.
Experience with streaming APIs, structured outputs, and the UX patterns that make probabilistic systems feel reliable and worth trusting.
The ability to influence the quality of work around you, through written communication, mentorship, and setting standards that others build on.
What's in it for you
Competitive equity package
Lunch, snacks and drinks provided in the office
Wellbeing benefit and WFH equipment allowance
Annual learning and development allowance to grow your skills and career
Opportunity to work for a globally diverse team
About the Team
The Senior Manager of Application Security leads a global team responsible for embedding security into Miro’s Software Development Lifecycle (SDLC)—from concept to code to customer impact. This team partners closely with product and engineering to proactively mitigate risk while accelerating developer velocity and innovation.The role focuses on enabling secure-by-default development through secure design support, automated tooling, vulnerability management, offensive testing, and developer engagement. It also plays a critical role in integrating security into Miro’s Discover, Define, Deliver product lifecycle and aligning with our AMPED Ways of Working (Analytics, Marketing, Product, Engineering, Design) and AMPED Operating Model. As Miro embraces AI-supported software development and explores Agentic AI workflows that empower engineers, product teams, and security teams alike, this role will contribute to adapting and securing those evolving working methods—ensuring that innovation and trust go hand in hand.
About the Role
As Senior Manager of Application Security, you will define and operationalize Miro’s application security strategy in alignment with our industry-leading software development lifecycle and AMPED framework. You will lead a multidisciplinary team of application security engineers and offensive security specialists who work directly with developers, product teams, and platform engineering across multiple regions.
You will embed security into all phases of the product lifecycle—from early discovery and architecture threat modeling, to design reviews and secure delivery pipelines, and ongoing monitoring and testing post-release. Your team will also support Miro’s AI-driven development tooling and guide secure adoption of Agentic AI workflows, which enable both developers and security teams to collaborate more efficiently and proactively.
The role requires a pragmatic, hands-on leader who thrives in fast-moving environments and has a deep understanding of both software engineering and security, as well as a passion for empowering teams to build securely and autonomously.
What you’ll do
Lead and mentor a globally distributed team of security engineers focused on application security, offensive testing, secure architecture, and vulnerability remediation.
Lead and coordinate the team's initiatives and help provide project management leadership to the team members.
Coordinate cross function and cross stream initiatives and projects.
Drive integration of security into Miro’s Discover, Define, Deliver lifecycle through the lens of the AMPED Ways of Working and Operating Model.
Collaborate with Product, Engineering, and Design to ensure security is considered at the earliest stages of ideation—via threat modeling, risk reviews, and abuse-case analysis.Shape and evolve Miro’s Secure SDLC practices, integrating security seamlessly into CI/CD pipelines, infrastructure-as-code, and developer tooling.
Oversee execution of bug bounty and third-party testing programs, ensuring vulnerabilities are triaged, communicated, and remediated effectively.
Build and scale Miro’s Security Champions program to embed security ownership within each engineering team.
Guide secure adoption of AI-augmented software development tools, including LLMs used for code generation, reviews, or architectural assistance.
Help envision and safely operationalize Agentic AI-driven developer and security workflows, including policy-driven autonomous agents supporting security automation and decision-making.
Provide structured guidance, patterns, and reference architectures that support developers in implementing secure, scalable, and privacy-respecting features.
Define and report on KPIs and success metrics for secure development adoption, vulnerability resolution, and developer engagement.
Collaborate with Privacy, Legal, and Compliance teams to ensure alignment with regulatory requirements (ISO 27001, SOC 2, GDPR, and emerging AI regulations).
Foster a strong team culture based on collaboration, learning, and continuous improvement.
What you’ll need
10+ years of experience in software, application, or product security, including significant experience in secure software development.
3+ years of technical leadership or management experience in a security-focused role.
Extensive experience with threat modeling methodologies (e.g., STRIDE, PASTA) and risk assessment, particularly within a SaaS or product-centric organization.
Deep expertise in Secure Software Development Lifecycles (SSDLC), including integrating security into agile and custom development frameworks.
Demonstrated experience running Security Champions programs and scaling developer engagement.
Experience leading offensive security programs (penetration testing, red teaming, bug bounty).
Practical understanding of governance and assurance frameworks such as ISO 27001, SOC 2, and OWASP SAMM.
Familiarity with AI/LLM tooling (e.g., Cursor, GitHub Copilot, custom LLM integrations) and the associated security and governance considerations.
Experience working with AWS and securing API-driven, microservice-based architectures.
Ability to manage distributed teams and communicate effectively across technical and business stakeholders.
Who You Are (Skills & Attributes)
Developer-Aligned: You understand the pace and pressure of modern software development and are committed to reducing friction while improving security posture.
An Exceptional Communicator: You can articulate complex technical risks to non-technical stakeholders and translate business goals into security strategy for your team.
A Natural Collaborator: You excel at building strong relationships and influencing cross-functional teams without direct authority.
A Pragmatic Problem-Solver: You are skilled at identifying scalable, risk-based solutions and are comfortable navigating ambiguity in a fast-paced environment.
Data-Driven: You use metrics and KPIs to measure the effectiveness of your programs and drive continuous improvement.
A Passionate Mentor: You are dedicated to developing talent and empowering engineers and product managers to be security champions.
Why Join Miro’s Security Team?
As a member of Miro’s security leadership, you’ll help define how innovation and trust scale together. You’ll work across the AMPED operating model, empower developers through secure tooling, and support cutting-edge AI-driven and agentic workflows that redefine how software and teams are built. If you thrive on technical depth, cross-functional collaboration, and advancing the next era of secure software development, this role is for you.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
","descriptionPlain":"About the Team\n\nThe Senior Manager of Application Security leads a global team responsible for embedding security into Miro’s Software Development Lifecycle (SDLC)—from concept to code to customer impact. This team partners closely with product and engineering to proactively mitigate risk while accelerating developer velocity and innovation.The role focuses on enabling secure-by-default development through secure design support, automated tooling, vulnerability management, offensive testing, and developer engagement. It also plays a critical role in integrating security into Miro’s Discover, Define, Deliver product lifecycle and aligning with our AMPED Ways of Working (Analytics, Marketing, Product, Engineering, Design) and AMPED Operating Model. As Miro embraces AI-supported software development and explores Agentic AI workflows that empower engineers, product teams, and security teams alike, this role will contribute to adapting and securing those evolving working methods—ensuring that innovation and trust go hand in hand.\n\nAbout the Role\n\nAs Senior Manager of Application Security, you will define and operationalize Miro’s application security strategy in alignment with our industry-leading software development lifecycle and AMPED framework. You will lead a multidisciplinary team of application security engineers and offensive security specialists who work directly with developers, product teams, and platform engineering across multiple regions.\nYou will embed security into all phases of the product lifecycle—from early discovery and architecture threat modeling, to design reviews and secure delivery pipelines, and ongoing monitoring and testing post-release. Your team will also support Miro’s AI-driven development tooling and guide secure adoption of Agentic AI workflows, which enable both developers and security teams to collaborate more efficiently and proactively.\n\nThe role requires a pragmatic, hands-on leader who thrives in fast-moving environments and has a deep understanding of both software engineering and security, as well as a passion for empowering teams to build securely and autonomously.\n\nWhat you’ll do\n\n - Lead and mentor a globally distributed team of security engineers focused on application security, offensive testing, secure architecture, and vulnerability remediation.\n\n - Lead and coordinate the team's initiatives and help provide project management leadership to the team members.\n\n - Coordinate cross function and cross stream initiatives and projects.\n\n - Drive integration of security into Miro’s Discover, Define, Deliver lifecycle through the lens of the AMPED Ways of Working and Operating Model.\n\n - Collaborate with Product, Engineering, and Design to ensure security is considered at the earliest stages of ideation—via threat modeling, risk reviews, and abuse-case analysis.Shape and evolve Miro’s Secure SDLC practices, integrating security seamlessly into CI/CD pipelines, infrastructure-as-code, and developer tooling.\n\n - Oversee execution of bug bounty and third-party testing programs, ensuring vulnerabilities are triaged, communicated, and remediated effectively.\n\n - Build and scale Miro’s Security Champions program to embed security ownership within each engineering team.\n\n - Guide secure adoption of AI-augmented software development tools, including LLMs used for code generation, reviews, or architectural assistance.\n\n - Help envision and safely operationalize Agentic AI-driven developer and security workflows, including policy-driven autonomous agents supporting security automation and decision-making.\n\n - Provide structured guidance, patterns, and reference architectures that support developers in implementing secure, scalable, and privacy-respecting features.\n\n - Define and report on KPIs and success metrics for secure development adoption, vulnerability resolution, and developer engagement.\n\n - Collaborate with Privacy, Legal, and Compliance teams to ensure alignment with regulatory requirements (ISO 27001, SOC 2, GDPR, and emerging AI regulations).\n\n - Foster a strong team culture based on collaboration, learning, and continuous improvement.\n\nWhat you’ll need\n\n - 10+ years of experience in software, application, or product security, including significant experience in secure software development.\n\n - 3+ years of technical leadership or management experience in a security-focused role.\n\n - Extensive experience with threat modeling methodologies (e.g., STRIDE, PASTA) and risk assessment, particularly within a SaaS or product-centric organization.\n\n - Deep expertise in Secure Software Development Lifecycles (SSDLC), including integrating security into agile and custom development frameworks.\n\n - Demonstrated experience running Security Champions programs and scaling developer engagement.\n\n - Experience leading offensive security programs (penetration testing, red teaming, bug bounty).\n\n - Practical understanding of governance and assurance frameworks such as ISO 27001, SOC 2, and OWASP SAMM.\n\n - Familiarity with AI/LLM tooling (e.g., Cursor, GitHub Copilot, custom LLM integrations) and the associated security and governance considerations.\n\n - Experience working with AWS and securing API-driven, microservice-based architectures.\n\n - Ability to manage distributed teams and communicate effectively across technical and business stakeholders.\n\nWho You Are (Skills & Attributes)\n\n - Developer-Aligned: You understand the pace and pressure of modern software development and are committed to reducing friction while improving security posture.\n\n - An Exceptional Communicator: You can articulate complex technical risks to non-technical stakeholders and translate business goals into security strategy for your team.\n\n - A Natural Collaborator: You excel at building strong relationships and influencing cross-functional teams without direct authority.\n\n - A Pragmatic Problem-Solver: You are skilled at identifying scalable, risk-based solutions and are comfortable navigating ambiguity in a fast-paced environment.\n\n - Data-Driven: You use metrics and KPIs to measure the effectiveness of your programs and drive continuous improvement.\n\n - A Passionate Mentor: You are dedicated to developing talent and empowering engineers and product managers to be security champions.\n\nWhy Join Miro’s Security Team?\n\nAs a member of Miro’s security leadership, you’ll help define how innovation and trust scale together. You’ll work across the AMPED operating model, empower developers through secure tooling, and support cutting-edge AI-driven and agentic workflows that redefine how software and teams are built. If you thrive on technical depth, cross-functional collaboration, and advancing the next era of secure software development, this role is for you.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10"},{"id":"2882ff69-63a3-4d1c-ab9b-42721b83e1fc","title":"Senior Threat Detection Engineer - Intelligence","department":"Engineering","team":"Security","employmentType":"FullTime","location":"Austin","secondaryLocations":[],"publishedAt":"2025-07-18T12:47:13.762+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/2882ff69-63a3-4d1c-ab9b-42721b83e1fc","applyUrl":"https://jobs.ashbyhq.com/miro/2882ff69-63a3-4d1c-ab9b-42721b83e1fc/application","descriptionHtml":"We’re looking for a Senior Threat Detection & Intelligence Engineer to help us understand how adversaries operate, detect meaningful threats early, and lead investigations when it matters most. This role sits at the intersection of threat intelligence, detection engineering, and incident investigation with an engineering-first mindset.
If you enjoy turning messy signals into clear attacker narratives, this role is for you.
The Cloud Security & Detection & Response (CSDR) team protects Miro by staying ahead of credible threats. We focus on:
Translating external threat intelligence into actionable detections
Building custom, high-fidelity detections for cloud and SaaS environments
Leading complex investigations and incident response
Partnering with engineering to drive security by design
We care about context, signal quality, and attacker intent not alert volume.
Track emerging threats, attacker techniques, and campaigns relevant to cloud and SaaS
Turn threat intelligence into practical detection strategies and attack hypotheses
Design and maintain context-aware detections across cloud, identity, and application layers
Lead deep investigations, from first signal to root cause and remediation
Act as a technical lead during security incidents, guiding response and decision-making
Analyze detection and investigation trends to improve preventative controls
Partner with engineering teams to raise security maturity across the organization
This role is a great fit if you:
Think in attacker TTPs, not just alerts or dashboards
Enjoy investigating ambiguous signals and turning them into clear conclusions
Have experience in threat intelligence, threat hunting, or security investigations
Care about why something is happening, not just what fired
Want to build detection programs that evolve with the threat landscape
Are comfortable explaining technical risk in business terms
This role is not a fit if you’re mainly focused on compliance, policy writing, or managing vendors.
5–7 years in security, with 2+ years in threat detection, threat intelligence, or investigations
Experience in cloud-native SaaS environments (AWS strongly preferred)
Strong investigation skills and ability to analyze attacker behavior
Experience using threat intelligence to inform detection and response
Proficiency in Python and comfort automating security workflows
Experience querying large datasets (SQL or similar)
Familiarity with cloud security telemetry, logging, and detection platforms
Solid understanding of incident response and digital forensics
Experience with Infrastructure as Code (Terraform or similar)
You’ll help define how threat intelligence is used, not just consume it
You’ll work on real attacker behavior, not checkbox security
You’ll have room to build, experiment, and improve detection capabilities
You’ll partner closely with engineers who value security as an engineering problem
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
Recruiter: #LI-MH1
","descriptionPlain":"We’re looking for a Senior Threat Detection & Intelligence Engineer to help us understand how adversaries operate, detect meaningful threats early, and lead investigations when it matters most. This role sits at the intersection of threat intelligence, detection engineering, and incident investigation with an engineering-first mindset.\n\nIf you enjoy turning messy signals into clear attacker narratives, this role is for you.\n\n\nABOUT THE TEAM\n\nThe Cloud Security & Detection & Response (CSDR) team protects Miro by staying ahead of credible threats. We focus on:\n\n - Translating external threat intelligence into actionable detections\n\n - Building custom, high-fidelity detections for cloud and SaaS environments\n\n - Leading complex investigations and incident response\n\n - Partnering with engineering to drive security by design\n\nWe care about context, signal quality, and attacker intent not alert volume.\n\n\nWHAT YOU’LL DO\n\n - Track emerging threats, attacker techniques, and campaigns relevant to cloud and SaaS\n\n - Turn threat intelligence into practical detection strategies and attack hypotheses\n\n - Design and maintain context-aware detections across cloud, identity, and application layers\n\n - Lead deep investigations, from first signal to root cause and remediation\n\n - Act as a technical lead during security incidents, guiding response and decision-making\n\n - Analyze detection and investigation trends to improve preventative controls\n\n - Partner with engineering teams to raise security maturity across the organization\n\n\nWHO THIS ROLE IS FOR\n\nThis role is a great fit if you:\n\n - Think in attacker TTPs, not just alerts or dashboards\n\n - Enjoy investigating ambiguous signals and turning them into clear conclusions\n\n - Have experience in threat intelligence, threat hunting, or security investigations\n\n - Care about why something is happening, not just what fired\n\n - Want to build detection programs that evolve with the threat landscape\n\n - Are comfortable explaining technical risk in business terms\n\nThis role is not a fit if you’re mainly focused on compliance, policy writing, or managing vendors.\n\n\nWHAT WE’RE LOOKING FOR\n\n - 5–7 years in security, with 2+ years in threat detection, threat intelligence, or investigations\n\n - Experience in cloud-native SaaS environments (AWS strongly preferred)\n\n - Strong investigation skills and ability to analyze attacker behavior\n\n - Experience using threat intelligence to inform detection and response\n\n - Proficiency in Python and comfort automating security workflows\n\n - Experience querying large datasets (SQL or similar)\n\n - Familiarity with cloud security telemetry, logging, and detection platforms\n\n - Solid understanding of incident response and digital forensics\n\n - Experience with Infrastructure as Code (Terraform or similar)\n\n\nWHY YOU’LL LOVE THIS ROLE\n\n - You’ll help define how threat intelligence is used, not just consume it\n\n - You’ll work on real attacker behavior, not checkbox security\n\n - You’ll have room to build, experiment, and improve detection capabilities\n\n - You’ll partner closely with engineers who value security as an engineering problem\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\nRecruiter: #LI-MH1"},{"id":"1b290c67-c52a-428e-a4d9-73bdeebf4d17","title":"AI Engineer","department":"Engineering","team":"Development","employmentType":"FullTime","location":"Copenhagen","secondaryLocations":[],"publishedAt":"2025-12-09T09:49:58.887+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/1b290c67-c52a-428e-a4d9-73bdeebf4d17","applyUrl":"https://jobs.ashbyhq.com/miro/1b290c67-c52a-428e-a4d9-73bdeebf4d17/application","descriptionHtml":"About the Team
Miro is on a mission to empower teams to create the next big thing, and our teams are at the forefront of making that vision a reality. Our teams drive AI-powered innovation across Miro's platform by building robust technical foundations, delightful product features, and intelligent capabilities that transform how users interact with content on the canvas. Whether developing structured widget capabilities that help users visualize and interact with complex information, building AI platform infrastructure, or creating intelligent features that anticipate user needs, our work is foundational to Miro's evolution.
About the Role
As an AI Engineer, you'll design and build AI-driven capabilities that enhance how users create, transform, and collaborate on canvas. You'll bridge AI innovation and product delivery - shipping delightful, safe, and reliable experiences that leverage cutting-edge LLMs while maintaining the performance and polish users expect from Miro's collaborative canvas.
What you’ll do
Design, develop, and ship AI-driven capabilities—including agents, intelligent assistants, context-aware prediction, and generative AI—using Python, top-tier LLMs, TypeScript, React, Canvas, and WebGL
Engineer high-performing AI workflows leveraging LLMs (OpenAI, Anthropic Claude, Google Gemini), prompt engineering, and generative techniques—ensuring reliability, scalability, and maintainability
Execute end-to-end AI projects from conceptualization and prototyping to production code, collaborating closely with product managers, designers, and engineers
Experiment and iterate on AI capabilities within your team domain, staying ahead of emerging AI tools, frameworks, and techniques
Champion best practices in AI system development—including evaluations, LLMOps, CI/CD, observability, and ethical AI principles
Measure and optimize AI performance, establishing benchmarks for user engagement, model accuracy, latency, error rate, and drift
Write clean, well-tested, maintainable code, participating in code reviews and® technical discussions across the stream
Troubleshoot and resolve production issues, ensuring high availability and performance
What you’ll need
3+ years of professional experience with a proven track record delivering AI-first capabilities in customer-facing products—driving value through features users directly interact with
Excellent communication skills, able to translate complex technical concepts for non-technical stakeholders
Strong Python skills and familiarity with FE technologies (e.g. Typescript, React etc)
Demonstrated expertise in prompt engineering and context engineering using top-tier LLMs (OpenAI GPT, Anthropic Claude, Google Gemini)
Ability to develop high-quality, production-ready code within complex codebases
Experience with LLM evaluation frameworks and a track record of building evals that meaningfully inform model selection, prompt iteration, or feature quality.
Solid understanding of ML fundamentals, including probabilistic modeling, evaluation techniques, and deep neural networks
Experience with LLMOps and cloud services (AWS, Azure, Amazon Bedrock, etc.)
AI-First Proficiency. We’re building for an AI-first future, and we’re looking for graduates who aren’t just using AI—they’re mastering it. We’re excited to meet early-career engineers who have moved beyond simple chat prompts and have truly integrated AI into their development flow. Whether it’s using AI agents for autonomous debugging, analyzing logs, or rapidly prototyping and shipping features to production, we value the ability to \"pilot\" these tools to deliver high-quality code at an ambitious pace.
Nice-to-have: Experience with rendering technologies like WebGL, Canvas API, or 2D graphics libraries (PixiJS, Skia)
Nice-to-have: Real-time technologies experience (WebSocket)
Nice-to-have: Vector databases, RAG pipelines, LangChain, or agent frameworks
Nice-to-have: Multi-modal AI or long-context handling
Nice-to-have: ML frameworks: PyTorch, TensorFlow, Hugging Face Transformers
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
Recruiter: #LI-JR1
","descriptionPlain":"About the Team\n\nMiro is on a mission to empower teams to create the next big thing, and our teams are at the forefront of making that vision a reality. Our teams drive AI-powered innovation across Miro's platform by building robust technical foundations, delightful product features, and intelligent capabilities that transform how users interact with content on the canvas. Whether developing structured widget capabilities that help users visualize and interact with complex information, building AI platform infrastructure, or creating intelligent features that anticipate user needs, our work is foundational to Miro's evolution.\n\nAbout the Role\n\nAs an AI Engineer, you'll design and build AI-driven capabilities that enhance how users create, transform, and collaborate on canvas. You'll bridge AI innovation and product delivery - shipping delightful, safe, and reliable experiences that leverage cutting-edge LLMs while maintaining the performance and polish users expect from Miro's collaborative canvas.\n\nWhat you’ll do\n\n - Design, develop, and ship AI-driven capabilities—including agents, intelligent assistants, context-aware prediction, and generative AI—using Python, top-tier LLMs, TypeScript, React, Canvas, and WebGL\n\n - Engineer high-performing AI workflows leveraging LLMs (OpenAI, Anthropic Claude, Google Gemini), prompt engineering, and generative techniques—ensuring reliability, scalability, and maintainability\n\n - Execute end-to-end AI projects from conceptualization and prototyping to production code, collaborating closely with product managers, designers, and engineers\n\n - Experiment and iterate on AI capabilities within your team domain, staying ahead of emerging AI tools, frameworks, and techniques\n\n - Champion best practices in AI system development—including evaluations, LLMOps, CI/CD, observability, and ethical AI principles\n\n - Measure and optimize AI performance, establishing benchmarks for user engagement, model accuracy, latency, error rate, and drift\n\n - Write clean, well-tested, maintainable code, participating in code reviews and® technical discussions across the stream\n\n - Troubleshoot and resolve production issues, ensuring high availability and performance\n\nWhat you’ll need\n\n - 3+ years of professional experience with a proven track record delivering AI-first capabilities in customer-facing products—driving value through features users directly interact with\n\n - Excellent communication skills, able to translate complex technical concepts for non-technical stakeholders\n\n - Strong Python skills and familiarity with FE technologies (e.g. Typescript, React etc)\n\n - Demonstrated expertise in prompt engineering and context engineering using top-tier LLMs (OpenAI GPT, Anthropic Claude, Google Gemini)\n\n - Ability to develop high-quality, production-ready code within complex codebases\n\n - Experience with LLM evaluation frameworks and a track record of building evals that meaningfully inform model selection, prompt iteration, or feature quality.\n\n - Solid understanding of ML fundamentals, including probabilistic modeling, evaluation techniques, and deep neural networks\n\n - Experience with LLMOps and cloud services (AWS, Azure, Amazon Bedrock, etc.)\n\n - AI-First Proficiency. We’re building for an AI-first future, and we’re looking for graduates who aren’t just using AI—they’re mastering it. We’re excited to meet early-career engineers who have moved beyond simple chat prompts and have truly integrated AI into their development flow. Whether it’s using AI agents for autonomous debugging, analyzing logs, or rapidly prototyping and shipping features to production, we value the ability to \"pilot\" these tools to deliver high-quality code at an ambitious pace.\n\n - Nice-to-have: Experience with rendering technologies like WebGL, Canvas API, or 2D graphics libraries (PixiJS, Skia)\n\n - Nice-to-have: Real-time technologies experience (WebSocket)\n\n - Nice-to-have: Vector databases, RAG pipelines, LangChain, or agent frameworks\n\n - Nice-to-have: Multi-modal AI or long-context handling\n\n - Nice-to-have: ML frameworks: PyTorch, TensorFlow, Hugging Face Transformers\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\nRecruiter: #LI-JR1"},{"id":"7c19426f-5c6e-4f8e-9c09-d0a68bf15488","title":"Commercial Account Executive (French-speaking)","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"Amsterdam","secondaryLocations":[],"publishedAt":"2026-02-12T17:18:55.769+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/7c19426f-5c6e-4f8e-9c09-d0a68bf15488","applyUrl":"https://jobs.ashbyhq.com/miro/7c19426f-5c6e-4f8e-9c09-d0a68bf15488/application","descriptionHtml":"About the Team
The Commercial Sales Account Executive is pivotal to Miro’s go-to-market strategy in countries, focusing on landing new logos and driving growth by expanding our existing customers. You will join a dynamic, high-performing group that thrives on innovation and collaboration while championing Miro’s mission to empower teams to create the next big thing. Our team balances ambitious goals with a supportive and fun culture, where success is celebrated and personal growth is encouraged. As a French based in Amsterdam, you will be supported in our HQ in Amsterdam acting as a hub for ressources while your customers will be in France.
About the Role
As a Commercial Account Executive, you will play a critical role in expanding Miro’s footprint by landing net new customers and driving expansion within the 500-3,000 employee segment. This role is designed for sales professionals who excel in a fast-paced, high-volume sales environment and have a passion for helping dynamic companies unlock their potential with Miro. You will be responsible for managing the full sales cycle and take ownership of developing and advancing your pipeline.
What you’ll do
Prospect and Engage: Leverage outbound strategies and our high performing sales tool to identify and connect with high-potential prospects in your territory.
Pipeline Management: Build and maintain a high-volume pipeline of opportunities, ensuring consistent deal flow and efficient sales cycles.
Value Selling: Understand customer needs and challenges, demonstrating how Miro’s platform addresses their specific use cases and delivers measurable business value.
Customer Relationships: Develop trust and credibility with key stakeholders, including senior decision-makers, within prospective organizations.
Sales Excellence: Drive deals to close efficiently by managing high-velocity sales cycles while maintaining exceptional attention to detail and customer engagement.
Collaboration: Work closely with Marketing, Customer success, and Sales Engineering to ensure alignment and optimize customer expansion efforts. Work with your extended sales team in France to create sustainable business in France.
Market Intelligence: Stay informed about industry trends, competitive offerings, and advancements in SaaS to position Miro as the solution of choice.
What you’ll need
2+ years in a SaaS or technology sales environment, with experience in a full-cycle closing role
Strong prospecting abilities, effective communication skills and proficiency in value-based selling techniques
Familiarity with advanced sales tools like Salesforce, Outreach, Gong and Slack
A results-driven, entrepreneurial mindset with the ability to thrive in a dynamic, fast-moving environment
Experience managing shorter sales cycles and high transaction volumes, with the ability to balance multiple priorities
Always eager to learn and grow your technical and business skills
A team player who enjoys working cross-functionally to drive success
Fluency in French and in English
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
Recruiter: #LI-JM3
","descriptionPlain":"About the Team\n\nThe Commercial Sales Account Executive is pivotal to Miro’s go-to-market strategy in countries, focusing on landing new logos and driving growth by expanding our existing customers. You will join a dynamic, high-performing group that thrives on innovation and collaboration while championing Miro’s mission to empower teams to create the next big thing. Our team balances ambitious goals with a supportive and fun culture, where success is celebrated and personal growth is encouraged. As a French based in Amsterdam, you will be supported in our HQ in Amsterdam acting as a hub for ressources while your customers will be in France.\n\nAbout the Role\n\nAs a Commercial Account Executive, you will play a critical role in expanding Miro’s footprint by landing net new customers and driving expansion within the 500-3,000 employee segment. This role is designed for sales professionals who excel in a fast-paced, high-volume sales environment and have a passion for helping dynamic companies unlock their potential with Miro. You will be responsible for managing the full sales cycle and take ownership of developing and advancing your pipeline.\n\nWhat you’ll do\n\n - Prospect and Engage: Leverage outbound strategies and our high performing sales tool to identify and connect with high-potential prospects in your territory.\n\n - Pipeline Management: Build and maintain a high-volume pipeline of opportunities, ensuring consistent deal flow and efficient sales cycles.\n\n - Value Selling: Understand customer needs and challenges, demonstrating how Miro’s platform addresses their specific use cases and delivers measurable business value.\n\n - Customer Relationships: Develop trust and credibility with key stakeholders, including senior decision-makers, within prospective organizations.\n\n - Sales Excellence: Drive deals to close efficiently by managing high-velocity sales cycles while maintaining exceptional attention to detail and customer engagement.\n\n - Collaboration: Work closely with Marketing, Customer success, and Sales Engineering to ensure alignment and optimize customer expansion efforts. Work with your extended sales team in France to create sustainable business in France.\n\n - Market Intelligence: Stay informed about industry trends, competitive offerings, and advancements in SaaS to position Miro as the solution of choice.\n\nWhat you’ll need\n\n - 2+ years in a SaaS or technology sales environment, with experience in a full-cycle closing role\n\n - Strong prospecting abilities, effective communication skills and proficiency in value-based selling techniques\n\n - Familiarity with advanced sales tools like Salesforce, Outreach, Gong and Slack\n\n - A results-driven, entrepreneurial mindset with the ability to thrive in a dynamic, fast-moving environment\n\n - Experience managing shorter sales cycles and high transaction volumes, with the ability to balance multiple priorities\n\n - Always eager to learn and grow your technical and business skills\n\n - A team player who enjoys working cross-functionally to drive success\n\n - Fluency in French and in English\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\nRecruiter: #LI-JM3"},{"id":"37c3683d-19d9-4598-b000-1124e08ae625","title":"Enterprise Account Executive UK/I","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"Amsterdam","secondaryLocations":[],"publishedAt":"2026-01-30T12:33:53.082+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/37c3683d-19d9-4598-b000-1124e08ae625","applyUrl":"https://jobs.ashbyhq.com/miro/37c3683d-19d9-4598-b000-1124e08ae625/application","descriptionHtml":"About the Team
Our Enterprise Account Management is a critical component of our UK/I go-to-market strategy. It presents an outstanding opportunity to work on sales cycles with a customer base representing a broad range of fields and industries.
As part of Miro’s enterprise sales team, you will have the opportunity to develop, strategize, and close business with new and existing customers up to 15,000 employees in the UK/I market in collaboration with our Customer Success and Solution Engineering team. As a rapidly growing organization, opportunities for internal growth and career development are plentiful!
About the Role
As an Enterprise Account Executive you will focus on on landing new business and expanding our largest UK region accounts by focusing on net new lines of business. You will join a highly motivated, energetic sales team that takes pride in growing deep customer relationships, running strategic sales cycles and delivering the Miro value proposition to a diverse base of accounts across various industries.
We are looking for an ambitious and organized professional who will drive expansion in our accounts by creating net new progress in our install base today. You will be skilled at using research to gain insight into customer challenges, identifying key stakeholders, calling high and challenging customers' thinking about how Miro can act as a pillar for the way work gets done.
Our goal is to create great customer experiences by being Miro product experts and consulting with customers to identify the needs and pain points.
What you’ll do
Combine the interests of multiple client stakeholders to drive account revenue growth
Strategic account planning to motivate and lead company resources in appropriate expansion strategies
Break into new personas and lines of business to drive incremental use cases
Be a key component in ensuring we have accurate data in our CRM to drive the strategy for our future growth
Achieve monthly/quarterly quotas of pipeline and closed business
What you’ll need
4+ years of quota carrying sales experience within the UK enterprise market, including experience with SaaS
Strong account expansion skills (new business, strategic territory & account planning, cross functional team-selling)
Proven track record of exceeding sales quotas
Excellent verbal and written communication skills
You have the ability to build rapport and relationships with senior clients
You have a great attitude that can maneuver through ambiguity and ability to work and collaborative with a growing team
You are a results-oriented individual who is excited by the prospect of fueling the continued growth and success of Miro by growing our sales pipeline.
You have a “can do” attitude and are relentless in pursuing goals and solving problems
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
Recruiter: #LI-JM3
","descriptionPlain":"About the Team\n\nOur Enterprise Account Management is a critical component of our UK/I go-to-market strategy. It presents an outstanding opportunity to work on sales cycles with a customer base representing a broad range of fields and industries.\n\n\n\nAs part of Miro’s enterprise sales team, you will have the opportunity to develop, strategize, and close business with new and existing customers up to 15,000 employees in the UK/I market in collaboration with our Customer Success and Solution Engineering team. As a rapidly growing organization, opportunities for internal growth and career development are plentiful! \n\nAbout the Role\n\nAs an Enterprise Account Executive you will focus on on landing new business and expanding our largest UK region accounts by focusing on net new lines of business. You will join a highly motivated, energetic sales team that takes pride in growing deep customer relationships, running strategic sales cycles and delivering the Miro value proposition to a diverse base of accounts across various industries.\n\n \n\nWe are looking for an ambitious and organized professional who will drive expansion in our accounts by creating net new progress in our install base today. You will be skilled at using research to gain insight into customer challenges, identifying key stakeholders, calling high and challenging customers' thinking about how Miro can act as a pillar for the way work gets done.\n\n\n\nOur goal is to create great customer experiences by being Miro product experts and consulting with customers to identify the needs and pain points.\n\nWhat you’ll do\n\n - Combine the interests of multiple client stakeholders to drive account revenue growth\n\n - Strategic account planning to motivate and lead company resources in appropriate expansion strategies\n\n - Break into new personas and lines of business to drive incremental use cases \n\n - Be a key component in ensuring we have accurate data in our CRM to drive the strategy for our future growth\n\n - Achieve monthly/quarterly quotas of pipeline and closed business \n\nWhat you’ll need\n\n - 4+ years of quota carrying sales experience within the UK enterprise market, including experience with SaaS\n\n - Strong account expansion skills (new business, strategic territory & account planning, cross functional team-selling)\n\n - Proven track record of exceeding sales quotas\n\n - Excellent verbal and written communication skills\n\n - You have the ability to build rapport and relationships with senior clients\n\n - You have a great attitude that can maneuver through ambiguity and ability to work and collaborative with a growing team\n\n - You are a results-oriented individual who is excited by the prospect of fueling the continued growth and success of Miro by growing our sales pipeline.\n\n - You have a “can do” attitude and are relentless in pursuing goals and solving problems\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\nRecruiter: #LI-JM3"},{"id":"b20406d6-4df2-4678-be0e-c46f786f84c2","title":"Strategic Key Account Executive (DACH)","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"Munich","secondaryLocations":[],"publishedAt":"2026-02-27T13:20:17.077+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/b20406d6-4df2-4678-be0e-c46f786f84c2","applyUrl":"https://jobs.ashbyhq.com/miro/b20406d6-4df2-4678-be0e-c46f786f84c2/application","descriptionHtml":"About the Team
The Strategic Key Account Executive is a critical component of our go-to-market strategy and presents an outstanding opportunity to work on strategic sales cycles with a customer base representing the largest organisations in the DACH region.
As part of Miro’s strategic sales team, you will have the opportunity to develop, strategise, negotiate and close business with some of the largest companies globally. In this role you will partner closely with Customer Success, Sales Development and New Logo teams. You have accountability for the worldwide footprint of these multinational accounts.
If you want to help these customers innovate faster and better, this role is for you.
About the Role
As a Strategic Key Account Executive you are responsible for managing a portfolio of the largest DACH customers. You will lead a cross functional account team and set the account strategy and operating plan to achieve your expansion goals and long term customer success.
In this role, you will think big and strategically about how we align to and accelerate customers' strategic change programs.
What you’ll do
Be the Go-to-Person for our big and strategic clients within the DACH market.
Combine the interests of multiple client stakeholders to drive account revenue growth and protect existing businesses through strong relationship management.
Strategic account planning to motivate and lead company resources in appropriate expansion strategies.
Break into new personas and lines of business to drive incremental use cases.
Be a key component in ensuring we have accurate data in our CRM to drive the strategy for our future growth.
Achieve monthly/quarterly quotas of pipeline and closed business.
What you’ll need
4+ years of sales experience within the DACH region enterprise market, including experience with SaaS.
Strong account expansion skills (new business, strategic territory & account planning, cross functional team-selling).
Proven track record of exceeding sales quotas.
Excellent verbal and written communication skills in English & German.
You have the ability to build rapport and relationships with senior clients incl. Business Decision Makers and C-Level.
You have a great attitude that can maneuver through ambiguity and ability to work and collaborative with a growing team.
You are a results-oriented individual who is excited by the prospect of fueling the continued growth and success of Miro by growing our sales pipeline. You have a “can do” attitude and are relentless in pursuing goals and solving problems.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
Recruiter: #LI-SM1
","descriptionPlain":"About the Team\n\nThe Strategic Key Account Executive is a critical component of our go-to-market strategy and presents an outstanding opportunity to work on strategic sales cycles with a customer base representing the largest organisations in the DACH region.\n\nAs part of Miro’s strategic sales team, you will have the opportunity to develop, strategise, negotiate and close business with some of the largest companies globally. In this role you will partner closely with Customer Success, Sales Development and New Logo teams. You have accountability for the worldwide footprint of these multinational accounts.\n\nIf you want to help these customers innovate faster and better, this role is for you.\n\nAbout the Role\n\nAs a Strategic Key Account Executive you are responsible for managing a portfolio of the largest DACH customers. You will lead a cross functional account team and set the account strategy and operating plan to achieve your expansion goals and long term customer success.\n\nIn this role, you will think big and strategically about how we align to and accelerate customers' strategic change programs.\n\nWhat you’ll do\n\n - Be the Go-to-Person for our big and strategic clients within the DACH market.\n\n - Combine the interests of multiple client stakeholders to drive account revenue growth and protect existing businesses through strong relationship management.\n\n - Strategic account planning to motivate and lead company resources in appropriate expansion strategies.\n\n - Break into new personas and lines of business to drive incremental use cases.\n\n - Be a key component in ensuring we have accurate data in our CRM to drive the strategy for our future growth.\n\n - Achieve monthly/quarterly quotas of pipeline and closed business.\n\nWhat you’ll need\n\n - 4+ years of sales experience within the DACH region enterprise market, including experience with SaaS.\n\n - Strong account expansion skills (new business, strategic territory & account planning, cross functional team-selling).\n\n - Proven track record of exceeding sales quotas.\n\n - Excellent verbal and written communication skills in English & German.\n\n - You have the ability to build rapport and relationships with senior clients incl. Business Decision Makers and C-Level.\n\n - You have a great attitude that can maneuver through ambiguity and ability to work and collaborative with a growing team.\n\n - You are a results-oriented individual who is excited by the prospect of fueling the continued growth and success of Miro by growing our sales pipeline. You have a “can do” attitude and are relentless in pursuing goals and solving problems.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\nRecruiter: #LI-SM1"},{"id":"a0759393-fcf5-4b45-bf8e-e2dd8c2a450f","title":"Senior Product Designer - Growth, Monetisation","department":"Product ","team":"Design","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-03-05T17:30:46.410+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/a0759393-fcf5-4b45-bf8e-e2dd8c2a450f","applyUrl":"https://jobs.ashbyhq.com/miro/a0759393-fcf5-4b45-bf8e-e2dd8c2a450f/application","descriptionHtml":"About the Team
Miro’s Design team is on a mission to improve the experience of knowledge work, productivity tools, and remote collaboration. We produce best-in-class solutions for a future of work that’s diverse, intuitive, accessible, and enjoyable to use. Maybe that’s why our product is so globally beloved.
The Growth Design team is dedicated to designing experiences that help users understand Miro's value, make confident purchasing decisions, and upgrade at the right moments. We focus on pricing surfaces, packaging strategies, upgrade flows, paywalls, in-product prompts, and lifecycle touchpoints that convert free users into paying customers and guide existing customers to expand their usage. Operating across both self-serve (PLG) and enterprise segments, we design foundational systems that balance user experience with measurable business impact.
About the Role
As a Senior Product Designer for the Growth Monetisation team, you will design the experiences that directly influence how users perceive value, convert to paid plans, and expand their investment in Miro across both product-led growth and enterprise motion. You will run experiments and tackle complex, high-leverage challenges at the intersection of psychology, business strategy, and user experience, for individual buyers exploring Miro independently and enterprise teams navigating multi-stakeholder purchasing decisions.
What you’ll do
Lead the end-to-end design of monetisation experiences, creating pricing pages, upgrade flows, checkout experiences, paywalls, and in-product conversion touch points that scale across self-serve users and enterprise accounts for our multi-product platform
Design and run data-driven experiments focused on conversion, retention, and expansion metrics across different customer segments, driving a fast-paced experimentation culture by rapidly prototyping, A/B testing, and iterating on designs with cross-functional partners based on hypotheses, success criteria, and quantitative and qualitative findings
Shape product strategy by partnering closely with cross-functional leadership (PM, Engineering, Data Analysts, Product Marketing)
Translate behavioural data, pricing analytics, and user feedback from both individual users and enterprise buyers into intuitive design solutions that reduce friction, clarify value propositions, and drive confident purchase decisions
Conduct user research, interviews, and usability tests, synthesising insights to uncover friction in pricing, upgrade, and billing experiences and translating findings into clear design iterations and new experiment ideas
Balance the needs of different buying journeys, ensuring self-serve experiences prioritise speed and clarity while enterprise touch points accommodate complex approval workflows, and admin/billing requirements
Collaborate with Content Design to craft compelling value propositions, feature descriptions, pricing copy, and conversion messaging
Establish and advocate for scalable, best-in-class monetisation design standards, ensuring consistency and accessibility while partnering with design and core product teams to seamlessly blend monetisation requirements into the core user experience and roadmap
Communicate design vision and rationale at all levels, effectively influencing stakeholders across the organisation
Integrate AI and emerging technologies into the design process to accelerate validation, discovery, and prototyping of monetisation experiments
Mentor and support other designers, sharing knowledge on conversion design principles, experimentation methodologies, and monetisation best practices
What you’ll need
5+ years of product design experience, ideally in B2B SaaS or growth-focused roles, with a portfolio showcasing your design thinking and measurable impact on conversion and revenue metrics
Demonstrated experience designing monetisation surfaces with proven impact on conversion rates for both self-serve and enterprise buyers
Experience designing and running data-driven experiments, interpreting analytics, and iterating based on quantitative and qualitative insights from different customer segments
Strong understanding of monetisation and pricing concepts for SaaS products, including pricing psychology, value-based pricing, plan packaging, hybrid pricing models, and expansion revenue strategies
Ability to balance business goals with user needs, delivering high-quality, user-centric designs that build trust while driving measurable business outcomes
Strong collaboration skills with cross-functional partners, including PMs, Engineers, Data Analysts, Finance, Product Marketing, and Sales teams working across both self-serve and enterprise motions
Proficiency in Figma and prototyping tools; experience with analytics platforms is a plus
Ability to articulate and unfold your design decisions with an iterative mentality and embrace feedback with a growth mindset
Experience using AI tools to accelerate validation, prototyping, or design discovery (ie Replit, Claude Code)
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
Recruiter: #LI-VS1
","descriptionPlain":"About the Team\n\n\n\nMiro’s Design team is on a mission to improve the experience of knowledge work, productivity tools, and remote collaboration. We produce best-in-class solutions for a future of work that’s diverse, intuitive, accessible, and enjoyable to use. Maybe that’s why our product is so globally beloved.\n\nThe Growth Design team is dedicated to designing experiences that help users understand Miro's value, make confident purchasing decisions, and upgrade at the right moments. We focus on pricing surfaces, packaging strategies, upgrade flows, paywalls, in-product prompts, and lifecycle touchpoints that convert free users into paying customers and guide existing customers to expand their usage. Operating across both self-serve (PLG) and enterprise segments, we design foundational systems that balance user experience with measurable business impact.\n\nAbout the Role\n\nAs a Senior Product Designer for the Growth Monetisation team, you will design the experiences that directly influence how users perceive value, convert to paid plans, and expand their investment in Miro across both product-led growth and enterprise motion. You will run experiments and tackle complex, high-leverage challenges at the intersection of psychology, business strategy, and user experience, for individual buyers exploring Miro independently and enterprise teams navigating multi-stakeholder purchasing decisions.\n\nWhat you’ll do\n\n - Lead the end-to-end design of monetisation experiences, creating pricing pages, upgrade flows, checkout experiences, paywalls, and in-product conversion touch points that scale across self-serve users and enterprise accounts for our multi-product platform\n\n - Design and run data-driven experiments focused on conversion, retention, and expansion metrics across different customer segments, driving a fast-paced experimentation culture by rapidly prototyping, A/B testing, and iterating on designs with cross-functional partners based on hypotheses, success criteria, and quantitative and qualitative findings\n\n - Shape product strategy by partnering closely with cross-functional leadership (PM, Engineering, Data Analysts, Product Marketing)\n\n - Translate behavioural data, pricing analytics, and user feedback from both individual users and enterprise buyers into intuitive design solutions that reduce friction, clarify value propositions, and drive confident purchase decisions\n\n - Conduct user research, interviews, and usability tests, synthesising insights to uncover friction in pricing, upgrade, and billing experiences and translating findings into clear design iterations and new experiment ideas\n\n - Balance the needs of different buying journeys, ensuring self-serve experiences prioritise speed and clarity while enterprise touch points accommodate complex approval workflows, and admin/billing requirements\n\n - Collaborate with Content Design to craft compelling value propositions, feature descriptions, pricing copy, and conversion messaging\n\n - Establish and advocate for scalable, best-in-class monetisation design standards, ensuring consistency and accessibility while partnering with design and core product teams to seamlessly blend monetisation requirements into the core user experience and roadmap\n\n - Communicate design vision and rationale at all levels, effectively influencing stakeholders across the organisation\n\n - Integrate AI and emerging technologies into the design process to accelerate validation, discovery, and prototyping of monetisation experiments\n\n - Mentor and support other designers, sharing knowledge on conversion design principles, experimentation methodologies, and monetisation best practices\n\nWhat you’ll need\n\n - 5+ years of product design experience, ideally in B2B SaaS or growth-focused roles, with a portfolio showcasing your design thinking and measurable impact on conversion and revenue metrics\n\n - Demonstrated experience designing monetisation surfaces with proven impact on conversion rates for both self-serve and enterprise buyers\n\n - Experience designing and running data-driven experiments, interpreting analytics, and iterating based on quantitative and qualitative insights from different customer segments\n\n - Strong understanding of monetisation and pricing concepts for SaaS products, including pricing psychology, value-based pricing, plan packaging, hybrid pricing models, and expansion revenue strategies\n\n - Ability to balance business goals with user needs, delivering high-quality, user-centric designs that build trust while driving measurable business outcomes\n\n - Strong collaboration skills with cross-functional partners, including PMs, Engineers, Data Analysts, Finance, Product Marketing, and Sales teams working across both self-serve and enterprise motions\n\n - Proficiency in Figma and prototyping tools; experience with analytics platforms is a plus\n\n - Ability to articulate and unfold your design decisions with an iterative mentality and embrace feedback with a growth mindset\n\n - Experience using AI tools to accelerate validation, prototyping, or design discovery (ie Replit, Claude Code)\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\nRecruiter: #LI-VS1"},{"id":"06c8c7ed-5cc6-4877-95f3-1329e5b56c86","title":"People Operations Lead","department":"People","team":"People Ops","employmentType":"FullTime","location":"Amsterdam","secondaryLocations":[],"publishedAt":"2026-03-11T11:22:52.377+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/06c8c7ed-5cc6-4877-95f3-1329e5b56c86","applyUrl":"https://jobs.ashbyhq.com/miro/06c8c7ed-5cc6-4877-95f3-1329e5b56c86/application","descriptionHtml":"About the Team
The Global People Operations Team is the operational heartbeat of Miro, delivering streamlined, high-quality people services that empower every Mironeer's journey. Our North Star is building a world-class, follow-the-sun service delivery model that provides seamless, scalable support across all time zones.
We're pioneering the future of People Ops through AI-driven automation and enabling employee self-service. Guided by data and powered by innovation, we deliver secure, compliant, and agile operations across the full employee lifecycle—from onboarding to offboarding, benefits administration to policy management.
By partnering closely with the broader People Team, Payroll & Stock Admin, Workplace, and Workplace IT, we enhance the employee experience while maintaining the operational excellence that allows our business to scale globally.
About the Role
We're looking for a People Operations Lead to join our Amsterdam hub. This is a hands-on role where you'll be the face of the People Operations team locally.
You'll wear many hats — answering employee questions, supporting the employee lifecycle, ensuring local compliance, and identifying opportunities to make our processes better each day using AI and automations.
This role is a great fit for someone who takes pride in getting the details right, enjoys being present and helpful to the people around them, and is looking to grow their HR expertise in a global, fast-moving environment.
What you’ll do
Local Expert: Be the subject matter expert in operationalizing labour laws and regulations in the Netherlands, including developing global to local processes, policies, and programs. Teach and train your fellow teammates on local topics. Stay informed about updates to regulations and HR market practices within the countries you support.
Local Compliance: Ensure Miro keeps up to date with compliance within the Netherlands. This includes being responsible for any relevant compliance reporting, government filing, IND processes, and workers comp. Conduct regular compliance audits to ensure we meet requirements.
Frontline People Support: Help support the People Help Portal by providing timely and accurate responses to questions related to HR programs and benefits. While your primary focus is the Netherlands, you'll also handle global tickets as part of a shared team model — always applying a global-to-local lens to ensure our global standards translate correctly into local context.
AI & Automation: Actively identify and implement opportunities to leverage AI, automation, and service delivery technologies to improve People Operations efficiency. Evaluate and adopt tools that enhance how the team works, and help translate these capabilities into practical, scalable workflows.
Process and Program Management: Own the execution of key People processes across the full employee lifecycle — onboarding, job changes, leaves and UWV coordination, and offboarding. You keep the day-to-day running smoothly while also contributing to broader team priorities and projects.
HR Data and Record Management: Responsible for the accurate maintenance of HR profiles, data, and other recordkeeping systems for our Netherlands employees. Ensure all employee records are up-to-date and confidentially managed, adhering to GDPR and local data protection regulations.
Payroll Collaboration: Work closely with the Payroll Team to ensure accurate and compliant payroll runs, including processing pay changes, leaves, and other employee updates in line with Dutch legislation. Serve as the local point of contact for payroll inputs and flag any issues in a timely manner.
Benefits Administration: Provide support in the administration of employee benefits programs in the Netherlands to ensure we follow local requirements.
Continuous Improvement: Actively seek ways to improve People processes and practices. Participate in cross-functional projects and initiatives aimed at enhancing the efficiency and effectiveness of the People Operations function.
What you’ll need
Comprehensive understanding of the labour laws and regulations in the Netherlands, including familiarity with IND processes, Works Council engagement, and operationalizing EMEA Pay Transparency
Fluency in English and Dutch
4+ years of experience in People Operations or People Service Delivery
Track record of implementing AI, automation, or service delivery technologies that improved operational efficiency — you're comfortable evaluating and adopting new tools that enhance how teams work
Ability to work hybrid (at least 1-2x in office per week)
Experience in Workday (e.g. super user in People Ops, partnering with People Tech on requirements and testing) and ticketing systems (e.g. Jira)
Demonstrated ability to manage day-to-day operations while driving projects simultaneously
Ability to adapt to changing business needs and thrive in a dynamic environment
Sensitivity to and understanding of cultural differences and the ability to navigate these in a business context
Outstanding communication and collaboration skills
Demonstrated ability to translate intricate legal and operational requirements into simple, followable how-to guides that non-experts can easily understand and apply
Experience handling HSM permit extensions and complex visa types in the Netherlands (preferred)
Knowledge of labour laws and regulations in Denmark and France is a plus
Previous experience working for a global company and with EOR vendors such as Remote.com is also a plus
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-MD3
","descriptionPlain":"About the Team\n\n\n\nThe Global People Operations Team is the operational heartbeat of Miro, delivering streamlined, high-quality people services that empower every Mironeer's journey. Our North Star is building a world-class, follow-the-sun service delivery model that provides seamless, scalable support across all time zones. \n\nWe're pioneering the future of People Ops through AI-driven automation and enabling employee self-service. Guided by data and powered by innovation, we deliver secure, compliant, and agile operations across the full employee lifecycle—from onboarding to offboarding, benefits administration to policy management. \n\nBy partnering closely with the broader People Team, Payroll & Stock Admin, Workplace, and Workplace IT, we enhance the employee experience while maintaining the operational excellence that allows our business to scale globally.\n\nAbout the Role\n\nWe're looking for a People Operations Lead to join our Amsterdam hub. This is a hands-on role where you'll be the face of the People Operations team locally.\n\nYou'll wear many hats — answering employee questions, supporting the employee lifecycle, ensuring local compliance, and identifying opportunities to make our processes better each day using AI and automations.\n\nThis role is a great fit for someone who takes pride in getting the details right, enjoys being present and helpful to the people around them, and is looking to grow their HR expertise in a global, fast-moving environment.\n\nWhat you’ll do\n\n\n\n - Local Expert: Be the subject matter expert in operationalizing labour laws and regulations in the Netherlands, including developing global to local processes, policies, and programs. Teach and train your fellow teammates on local topics. Stay informed about updates to regulations and HR market practices within the countries you support.\n\n - Local Compliance: Ensure Miro keeps up to date with compliance within the Netherlands. This includes being responsible for any relevant compliance reporting, government filing, IND processes, and workers comp. Conduct regular compliance audits to ensure we meet requirements.\n\n - Frontline People Support: Help support the People Help Portal by providing timely and accurate responses to questions related to HR programs and benefits. While your primary focus is the Netherlands, you'll also handle global tickets as part of a shared team model — always applying a global-to-local lens to ensure our global standards translate correctly into local context.\n\n - AI & Automation: Actively identify and implement opportunities to leverage AI, automation, and service delivery technologies to improve People Operations efficiency. Evaluate and adopt tools that enhance how the team works, and help translate these capabilities into practical, scalable workflows.\n\n - Process and Program Management: Own the execution of key People processes across the full employee lifecycle — onboarding, job changes, leaves and UWV coordination, and offboarding. You keep the day-to-day running smoothly while also contributing to broader team priorities and projects.\n\n - HR Data and Record Management: Responsible for the accurate maintenance of HR profiles, data, and other recordkeeping systems for our Netherlands employees. Ensure all employee records are up-to-date and confidentially managed, adhering to GDPR and local data protection regulations.\n\n - Payroll Collaboration: Work closely with the Payroll Team to ensure accurate and compliant payroll runs, including processing pay changes, leaves, and other employee updates in line with Dutch legislation. Serve as the local point of contact for payroll inputs and flag any issues in a timely manner.\n\n - Benefits Administration: Provide support in the administration of employee benefits programs in the Netherlands to ensure we follow local requirements.\n\n - Continuous Improvement: Actively seek ways to improve People processes and practices. Participate in cross-functional projects and initiatives aimed at enhancing the efficiency and effectiveness of the People Operations function.\n\nWhat you’ll need\n\n\n\n - Comprehensive understanding of the labour laws and regulations in the Netherlands, including familiarity with IND processes, Works Council engagement, and operationalizing EMEA Pay Transparency\n\n - Fluency in English and Dutch\n\n - 4+ years of experience in People Operations or People Service Delivery\n\n - Track record of implementing AI, automation, or service delivery technologies that improved operational efficiency — you're comfortable evaluating and adopting new tools that enhance how teams work\n\n - Ability to work hybrid (at least 1-2x in office per week)\n\n - Experience in Workday (e.g. super user in People Ops, partnering with People Tech on requirements and testing) and ticketing systems (e.g. Jira)\n\n - Demonstrated ability to manage day-to-day operations while driving projects simultaneously\n\n - Ability to adapt to changing business needs and thrive in a dynamic environment\n\n - Sensitivity to and understanding of cultural differences and the ability to navigate these in a business context\n\n - Outstanding communication and collaboration skills\n\n - Demonstrated ability to translate intricate legal and operational requirements into simple, followable how-to guides that non-experts can easily understand and apply\n\n - Experience handling HSM permit extensions and complex visa types in the Netherlands (preferred)\n\n - Knowledge of labour laws and regulations in Denmark and France is a plus\n\n - Previous experience working for a global company and with EOR vendors such as Remote.com is also a plus\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-MD3"},{"id":"b18dbc55-95cb-404a-8139-fd6afa05fac3","title":"US People Operations Team Lead","department":"People","team":"People Ops","employmentType":"FullTime","location":"Austin","secondaryLocations":[],"publishedAt":"2026-03-11T13:17:58.662+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/b18dbc55-95cb-404a-8139-fd6afa05fac3","applyUrl":"https://jobs.ashbyhq.com/miro/b18dbc55-95cb-404a-8139-fd6afa05fac3/application","descriptionHtml":"About the Team
The Global People Operations Team is the operational heartbeat of Miro, delivering streamlined, high-quality people services that empower every Mironeer's journey. Our North Star is building a world-class, follow-the-sun service delivery model that provides seamless, scalable support across all time zones.
We're pioneering the future of People Ops through AI-driven automation and enabling employee self-service. Guided by data and powered by innovation, we deliver secure, compliant, and agile operations across the full employee lifecycle—from onboarding to offboarding, benefits administration to policy management.
By partnering closely with the broader People Team, Payroll & Stock Admin, Workplace, and Workplace IT, we enhance the employee experience while maintaining the operational excellence that allows our business to scale globally.
About the Role
We're looking for an exceptional Austin-based People Operations Team Lead to lead people operations across the US. This is a high-impact leadership role where you'll directly manage the US People Operations team while serving as a mentor and subject matter expert to the Global People Ops organization.
You'll be a hands-on leader who isn't afraid to roll up your sleeves — one moment you're resolving a critical employee escalation, the next you're designing processes that will scale across a complex, multi-state environment. Your expertise in operationalizing US employment law — including navigating the nuances of California, New York, and Texas — combined with your drive to leverage AI and automation will position you as the go-to leader for operational excellence across the organization.
This role requires someone comfortable managing through ambiguity, building foundational processes while addressing daily escalations, and effectively collaborating across all levels of leadership. You'll balance strategic thinking with tactical execution, leading from the front while elevating your team and mentoring colleagues globally.
What you’ll do
Lead the US Team: Directly manage and develop the US-based People Operations team, fostering a culture of care, empathy, and high performance. Serve as a hands-on mentor and advisor to People Operations team members globally, sharing best practices, providing guidance on complex issues, and elevating operational standards across all regions. Create an environment of psychological safety where teams feel empowered to ask curious questions and continuously improve.
Serve as the US Expert: Act as Miro's subject matter expert on operationalizing employment law and compliance across US jurisdictions, with deep expertise in California, New York, and Texas, and working knowledge of compliance requirements across 20+ states where Miro has remote employees. Translate complex legal requirements into clear, actionable guidance that empowers PBPs, managers, and employees to make confident decisions. Provide hands-on support for the most complex compliance matters.
Drive Operational Excellence and Efficiency: Identify service gaps and implement innovative solutions that enhance service delivery and employee experience. Actively champion AI and automation opportunities to streamline operations, eliminate manual work, and free teams globally to focus on high-value strategic initiatives.
Be Hands-On When It Matters: Jump into the details when needed — whether that's resolving a complex case or personally handling escalations that require senior expertise. Model the standard of service excellence you expect from your team by staying connected to the day-to-day.
Deliver Complex, Cross-Functional Projects: Own the execution of time-sensitive initiatives. Ensure every deliverable is on time, within scope, and thoroughly documented — getting personally involved in critical workstreams as needed.
Partner Strategically with Key Stakeholders: Collaborate closely with People Technology, Legal, Total Rewards, PBPs, and other stakeholders. Serve as the primary US-based People Ops point of contact, proactively communicating to keep all stakeholders aligned and informed
Leverage Data to Drive Decisions: Use data to monitor team performance, identify trends, and make evidence-based recommendations that improve service delivery and compliance outcomes across the region and inform global practices.
What you’ll need
Deep US Employment Law Experience & Expertise: 6+ years of HR experience with substantial exposure to US employment frameworks, including hands-on experience with California, New York, and Texas labor law. You navigate multi-state regulatory complexity with confidence and can anticipate how changes impact operations across jurisdictions.
Experience Driving Efficiency Through Technology: Track record of implementing AI, automation, or service delivery technologies that improved operational efficiency. Hands-on experience with Workday, including partnering with People Technology to define business requirements for system enhancements or configuration changes, and owning the testing and validation of solutions before go-live. You're comfortable bridging the gap between operational needs and technical execution.
Exceptional Stakeholder Management: Outstanding communication and collaboration skills. You navigate differing professional opinions diplomatically, build consensus across functions and geographies, and maintain strong relationships even in challenging situations.
Hands-On Leadership Experience: You're a roll-up-your-sleeves leader who balances strategic thinking with tactical execution. You're comfortable leading direct reports while also jumping in to handle complex cases, mentor team members, and personally drive critical initiatives to completion.
Proven Leadership at Scale: 2+ years of experience leading direct reports while also coaching, mentoring, and influencing team members outside your direct reporting line. You build capability across teams and elevate performance through effective mentorship and hands-on guidance.
Ability to Simplify Complexity: Demonstrated ability to translate intricate legal and operational requirements into simple, followable how-to guides that non-experts can easily understand and apply.
Strong Program Management: Proven ability to manage multiple complex projects simultaneously with strict accountability for results. You balance competing priorities while maintaining quality and meeting deadlines — and you're not afraid to get into the weeds when projects need hands-on leadership.
Comfort Operating in Ambiguity: You thrive when building foundational processes from scratch while simultaneously managing urgent escalations. You can establish structure in chaos without losing sight of long-term strategic goals.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-JR2
","descriptionPlain":"About the Team\n\nThe Global People Operations Team is the operational heartbeat of Miro, delivering streamlined, high-quality people services that empower every Mironeer's journey. Our North Star is building a world-class, follow-the-sun service delivery model that provides seamless, scalable support across all time zones. \n\n\n\nWe're pioneering the future of People Ops through AI-driven automation and enabling employee self-service. Guided by data and powered by innovation, we deliver secure, compliant, and agile operations across the full employee lifecycle—from onboarding to offboarding, benefits administration to policy management. \n\n\n\nBy partnering closely with the broader People Team, Payroll & Stock Admin, Workplace, and Workplace IT, we enhance the employee experience while maintaining the operational excellence that allows our business to scale globally.\n\nAbout the Role\n\nWe're looking for an exceptional Austin-based People Operations Team Lead to lead people operations across the US. This is a high-impact leadership role where you'll directly manage the US People Operations team while serving as a mentor and subject matter expert to the Global People Ops organization.\n\n\n\nYou'll be a hands-on leader who isn't afraid to roll up your sleeves — one moment you're resolving a critical employee escalation, the next you're designing processes that will scale across a complex, multi-state environment. Your expertise in operationalizing US employment law — including navigating the nuances of California, New York, and Texas — combined with your drive to leverage AI and automation will position you as the go-to leader for operational excellence across the organization.\n\n\nThis role requires someone comfortable managing through ambiguity, building foundational processes while addressing daily escalations, and effectively collaborating across all levels of leadership. You'll balance strategic thinking with tactical execution, leading from the front while elevating your team and mentoring colleagues globally.\n\nWhat you’ll do\n\n - Lead the US Team: Directly manage and develop the US-based People Operations team, fostering a culture of care, empathy, and high performance. Serve as a hands-on mentor and advisor to People Operations team members globally, sharing best practices, providing guidance on complex issues, and elevating operational standards across all regions. Create an environment of psychological safety where teams feel empowered to ask curious questions and continuously improve.\n\n - Serve as the US Expert: Act as Miro's subject matter expert on operationalizing employment law and compliance across US jurisdictions, with deep expertise in California, New York, and Texas, and working knowledge of compliance requirements across 20+ states where Miro has remote employees. Translate complex legal requirements into clear, actionable guidance that empowers PBPs, managers, and employees to make confident decisions. Provide hands-on support for the most complex compliance matters.\n\n - Drive Operational Excellence and Efficiency: Identify service gaps and implement innovative solutions that enhance service delivery and employee experience. Actively champion AI and automation opportunities to streamline operations, eliminate manual work, and free teams globally to focus on high-value strategic initiatives.\n\n - Be Hands-On When It Matters: Jump into the details when needed — whether that's resolving a complex case or personally handling escalations that require senior expertise. Model the standard of service excellence you expect from your team by staying connected to the day-to-day.\n\n - Deliver Complex, Cross-Functional Projects: Own the execution of time-sensitive initiatives. Ensure every deliverable is on time, within scope, and thoroughly documented — getting personally involved in critical workstreams as needed.\n\n - Partner Strategically with Key Stakeholders: Collaborate closely with People Technology, Legal, Total Rewards, PBPs, and other stakeholders. Serve as the primary US-based People Ops point of contact, proactively communicating to keep all stakeholders aligned and informed\n\n - Leverage Data to Drive Decisions: Use data to monitor team performance, identify trends, and make evidence-based recommendations that improve service delivery and compliance outcomes across the region and inform global practices.\n\nWhat you’ll need\n\n - Deep US Employment Law Experience & Expertise: 6+ years of HR experience with substantial exposure to US employment frameworks, including hands-on experience with California, New York, and Texas labor law. You navigate multi-state regulatory complexity with confidence and can anticipate how changes impact operations across jurisdictions. \n\n - Experience Driving Efficiency Through Technology: Track record of implementing AI, automation, or service delivery technologies that improved operational efficiency. Hands-on experience with Workday, including partnering with People Technology to define business requirements for system enhancements or configuration changes, and owning the testing and validation of solutions before go-live. You're comfortable bridging the gap between operational needs and technical execution.\n\n - Exceptional Stakeholder Management: Outstanding communication and collaboration skills. You navigate differing professional opinions diplomatically, build consensus across functions and geographies, and maintain strong relationships even in challenging situations. \n\n - Hands-On Leadership Experience: You're a roll-up-your-sleeves leader who balances strategic thinking with tactical execution. You're comfortable leading direct reports while also jumping in to handle complex cases, mentor team members, and personally drive critical initiatives to completion. \n\n - Proven Leadership at Scale: 2+ years of experience leading direct reports while also coaching, mentoring, and influencing team members outside your direct reporting line. You build capability across teams and elevate performance through effective mentorship and hands-on guidance. \n\n - Ability to Simplify Complexity: Demonstrated ability to translate intricate legal and operational requirements into simple, followable how-to guides that non-experts can easily understand and apply. \n\n - Strong Program Management: Proven ability to manage multiple complex projects simultaneously with strict accountability for results. You balance competing priorities while maintaining quality and meeting deadlines — and you're not afraid to get into the weeds when projects need hands-on leadership. \n\n - Comfort Operating in Ambiguity: You thrive when building foundational processes from scratch while simultaneously managing urgent escalations. You can establish structure in chaos without losing sight of long-term strategic goals.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-JR2"},{"id":"2dbe5641-fe18-49f6-b9de-c4915afed0bf","title":"Strategic Account Executive","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"Austin","secondaryLocations":[],"publishedAt":"2026-06-17T15:30:42.272+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/2dbe5641-fe18-49f6-b9de-c4915afed0bf","applyUrl":"https://jobs.ashbyhq.com/miro/2dbe5641-fe18-49f6-b9de-c4915afed0bf/application","descriptionHtml":"About the Team
The Strategic Accounts Team is a critical component of our go-to-market strategy.The team’s mission is to make Miro the nerve center for innovation within the world’s largest companies. We help them transform key workflows and processes, integrate Miro with other mission critical SaaS platforms, and realize significant customer value.
About the Role
As a Strategic Account Executive, you will be responsible for expanding Miro's engagement and relationships with our largest customers and prospects. You will drive revenue growth by securing new logo wins and expanding our footprint with existing customers i.e., seat expansion and multi-product adoption.
Key responsibilities of the role will include developing a clear value hypothesis for every customer in your territory, deliberate focus on pipeline generation via outbound prospecting, building Champions, and clearly communicating the value and business impact of Miro to executive level stakeholders.
To be successful in this role, you'll need experience with complex B2B buying cycles, an understanding of key B2B sales and qualification methodologies i.e., Command of the Message and MEDDPICC, and a growth mindset.
What you’ll do
Drive Revenue Growth: Close high-value deals with strong business cases and measurable customer outcomes
Pipeline Generation: Dedicate 8-10 hours weekly to outbound prospecting across both new logos and expansion accounts
Executive Engagement: Build relationships with VP+ decision-makers while creating Director+ champions to drive deals forward
Sales & Qualification Methodology Execution: Leverage MEDDPICC and Command of the Message to qualify and advance opportunities
Customer-Centric Selling: Develop a tailored value hypothesis for each of your accounts and develop tailored solutions that help the customer realize this value
Cross-Functional Collaboration: Work closely with Customer Success, Solutions Engineering, Value Advisory, Professional Services, Field Marketing, and Sales Development to orchestrate winning account strategies
Adaptability & Grit: Demonstrate resilience, humility, and openness to change in a fast-paced, evolving environment
What you’ll need
6 years of closing experience in a SaaS sales organization
2+ years of experience closing seven-figure B2B deals
Experience working in a territory of 3-10 Named Accounts
Prior experience in both New Logo Acquisition and Expansion Account Executive roles
A disciplined approach to outbound prospecting and pipeline generation
Expert level proficiency in a specific sales and qualification methodology - Command of the Message and MEDDPICC preferred
Proven success selling into Senior IT and/or Product personas
Expertise in team, multi-product, and solution selling
Track record of promotions and longevity in previous roles
Willingness to travel up to ~25%
Strong Growth Mindset - we place a high value on coachability and receptivity to feedback
If you are a strategic, customer-focused, and results-driven sales professional who thrives in a high-growth environment, we want to hear from you
The reasonably estimated salary range is specific to New York / San Francisco / Los Angeles and may not be applicable to other locations. The range for this role is around $335k OTE. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-RS1
","descriptionPlain":"About the Team\n\nThe Strategic Accounts Team is a critical component of our go-to-market strategy.The team’s mission is to make Miro https://www.linkedin.com/company/mirohq/ the nerve center for innovation within the world’s largest companies. We help them transform key workflows and processes, integrate Miro https://www.linkedin.com/company/mirohq/ with other mission critical SaaS platforms, and realize significant customer value.\n\nAbout the Role\n\nAs a Strategic Account Executive, you will be responsible for expanding Miro's engagement and relationships with our largest customers and prospects. You will drive revenue growth by securing new logo wins and expanding our footprint with existing customers i.e., seat expansion and multi-product adoption.\n\nKey responsibilities of the role will include developing a clear value hypothesis for every customer in your territory, deliberate focus on pipeline generation via outbound prospecting, building Champions, and clearly communicating the value and business impact of Miro to executive level stakeholders. \n\nTo be successful in this role, you'll need experience with complex B2B buying cycles, an understanding of key B2B sales and qualification methodologies i.e., Command of the Message and MEDDPICC, and a growth mindset.\n\nWhat you’ll do\n\n - Drive Revenue Growth: Close high-value deals with strong business cases and measurable customer outcomes\n\n - Pipeline Generation: Dedicate 8-10 hours weekly to outbound prospecting across both new logos and expansion accounts\n\n - Executive Engagement: Build relationships with VP+ decision-makers while creating Director+ champions to drive deals forward\n\n - Sales & Qualification Methodology Execution: Leverage MEDDPICC and Command of the Message to qualify and advance opportunities\n\n - Customer-Centric Selling: Develop a tailored value hypothesis for each of your accounts and develop tailored solutions that help the customer realize this value \n\n - Cross-Functional Collaboration: Work closely with Customer Success, Solutions Engineering, Value Advisory, Professional Services, Field Marketing, and Sales Development to orchestrate winning account strategies\n\n - Adaptability & Grit: Demonstrate resilience, humility, and openness to change in a fast-paced, evolving environment\n\nWhat you’ll need\n\n - 6 years of closing experience in a SaaS sales organization\n\n - 2+ years of experience closing seven-figure B2B deals\n\n - Experience working in a territory of 3-10 Named Accounts\n\n - Prior experience in both New Logo Acquisition and Expansion Account Executive roles\n\n - A disciplined approach to outbound prospecting and pipeline generation\n\n - Expert level proficiency in a specific sales and qualification methodology - Command of the Message and MEDDPICC preferred\n\n - Proven success selling into Senior IT and/or Product personas\n\n - Expertise in team, multi-product, and solution selling\n\n - Track record of promotions and longevity in previous roles\n\n - Willingness to travel up to ~25%\n\n - Strong Growth Mindset - we place a high value on coachability and receptivity to feedback\n\n - If you are a strategic, customer-focused, and results-driven sales professional who thrives in a high-growth environment, we want to hear from you\n\nThe reasonably estimated salary range is specific to New York / San Francisco / Los Angeles and may not be applicable to other locations. The range for this role is around $335k OTE. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-RS1"},{"id":"68a49faa-7d75-4194-81b5-c743fe249ff9","title":"Staff Product Designer, Prototypes","department":"Product ","team":"Design","employmentType":"FullTime","location":"Copenhagen","secondaryLocations":[],"publishedAt":"2026-03-18T15:44:44.758+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/68a49faa-7d75-4194-81b5-c743fe249ff9","applyUrl":"https://jobs.ashbyhq.com/miro/68a49faa-7d75-4194-81b5-c743fe249ff9/application","descriptionHtml":"About the Team
At Miro, design is intrinsic in everything we do. As a business we are on a mission to redefine how great work is done, and as a design team we aim to make that as easy and delightful as possible.
We operate in a fast-paced environment and get to have a direct impact on the millions of users who rely on Miro to collaborate and create the next big thing. As a part of our Product Design team, you will contribute to our design process, culture, and experience principles and set new standards for design quality.
Learn more about the colorful design team and our culture: https://miro.design/
About the Role
Miro is looking for a visionary Staff Product Designer to lead the charge for our Prototypes product. This isn’t just about refining a feature; it’s about defining the future of how millions of people bring their ideas to life.
As a key leader within the Canvas Modes stream, you will lead the long-term design strategy for Prototyping at Miro. We are looking for an AI Native designer - someone who doesn’t just see AI as a feature but as a fundamental shift in the product development process and ultimately, a massive opportunity.
You will be tasked with shaping not just where Miro’s Prototype offering should be, but where it is going - ensuring we aren't just keeping pace with the market, but setting it.
What you’ll do
Define and drive the North Star for Miro Prototyping. You’ll articulate a vision that disrupts the norms and looks where the market is going.
Be a tireless innovator in the AI space. You will explore how generative AI can collapse the gap between a rough sketch and full functioning app.
Approach the product with an entrepreneurial spirit and sense of ownership. You’ll navigate ambiguity, build lean experiments, and treat the Prototyping mode as your own startup within Miro.
Leverage your deep understanding of the design tool landscape to create a best-in-class experience that rivals any competitor while maintaining Miro’s ease of use and considering our other suite of formats.
Partner with Product and Engineering to solve complex technical challenges around AI quality, discoverability, and the seamless transition between the ‘infinite canvas’ and ‘Prototypes Focus Mode’.
Set the bar for design excellence at Miro, mentoring other designers and contributing to the evolution of our design systems and internal tooling.
What you’ll need
10+ years of product design experience, ideally in B2B SaaS or AI-focused roles.
At least 2-3 years operating at a Staff / Principal level, with proven ownership of complex initiatives.
A strong portfolio showcasing your ability to create clear, user-focused products and strategies. Demonstrating both the impact on user experience and business goals.
A deep understanding of AI and AI design tooling and the ability to show you’re leading the charge.
Proven experience working closely with cross-functional teams, including product management, UX design, and engineering, to deliver seamless content solutions.
Deep understanding of UX practices, information architecture, and user-centred design methodologies.
Strong written and verbal communication skills, with the ability to articulate the value of design and collaborate effectively across diverse teams.
A proactive and flexible approach, comfortable working autonomously in a fast-paced, sometimes ambiguous environment and managing multiple priorities.
Experience working on design tools, editors, or creative software is a massive plus.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-VS1
","descriptionPlain":"About the Team\n\nAt Miro, design is intrinsic in everything we do. As a business we are on a mission to redefine how great work is done, and as a design team we aim to make that as easy and delightful as possible.\n\nWe operate in a fast-paced environment and get to have a direct impact on the millions of users who rely on Miro to collaborate and create the next big thing. As a part of our Product Design team, you will contribute to our design process, culture, and experience principles and set new standards for design quality. \n\nLearn more about the colorful design team and our culture: https://miro.design/\n\nAbout the Role\n\nMiro is looking for a visionary Staff Product Designer to lead the charge for our Prototypes product. This isn’t just about refining a feature; it’s about defining the future of how millions of people bring their ideas to life.\n\nAs a key leader within the Canvas Modes stream, you will lead the long-term design strategy for Prototyping at Miro. We are looking for an AI Native designer - someone who doesn’t just see AI as a feature but as a fundamental shift in the product development process and ultimately, a massive opportunity.\n\nYou will be tasked with shaping not just where Miro’s Prototype offering should be, but where it is going - ensuring we aren't just keeping pace with the market, but setting it.\n\nWhat you’ll do\n\n - Define and drive the North Star for Miro Prototyping. You’ll articulate a vision that disrupts the norms and looks where the market is going.\n\n - Be a tireless innovator in the AI space. You will explore how generative AI can collapse the gap between a rough sketch and full functioning app.\n\n - Approach the product with an entrepreneurial spirit and sense of ownership. You’ll navigate ambiguity, build lean experiments, and treat the Prototyping mode as your own startup within Miro.\n\n - Leverage your deep understanding of the design tool landscape to create a best-in-class experience that rivals any competitor while maintaining Miro’s ease of use and considering our other suite of formats.\n\n - Partner with Product and Engineering to solve complex technical challenges around AI quality, discoverability, and the seamless transition between the ‘infinite canvas’ and ‘Prototypes Focus Mode’.\n\n - Set the bar for design excellence at Miro, mentoring other designers and contributing to the evolution of our design systems and internal tooling.\n\nWhat you’ll need\n\n - 10+ years of product design experience, ideally in B2B SaaS or AI-focused roles.\n\n - At least 2-3 years operating at a Staff / Principal level, with proven ownership of complex initiatives.\n\n - A strong portfolio showcasing your ability to create clear, user-focused products and strategies. Demonstrating both the impact on user experience and business goals.\n\n - A deep understanding of AI and AI design tooling and the ability to show you’re leading the charge.\n\n - Proven experience working closely with cross-functional teams, including product management, UX design, and engineering, to deliver seamless content solutions.\n\n - Deep understanding of UX practices, information architecture, and user-centred design methodologies.\n\n - Strong written and verbal communication skills, with the ability to articulate the value of design and collaborate effectively across diverse teams.\n\n - A proactive and flexible approach, comfortable working autonomously in a fast-paced, sometimes ambiguous environment and managing multiple priorities.\n\n - Experience working on design tools, editors, or creative software is a massive plus.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-VS1"},{"id":"9970b7ee-f281-4941-8d5b-94d632ce128e","title":"Strategic Account Executive","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"Tokyo","secondaryLocations":[],"publishedAt":"2026-03-17T09:04:24.088+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/9970b7ee-f281-4941-8d5b-94d632ce128e","applyUrl":"https://jobs.ashbyhq.com/miro/9970b7ee-f281-4941-8d5b-94d632ce128e/application","descriptionHtml":"The Strategic Accounts team’s mission is to make Miro the nerve center for innovation inside the world’s largest companies. We partner with Fortune 500 and Global 2000 enterprises to help them accelerate product development, improve cross-functional alignment, and transform how teams move from strategy to execution.
This team sits at the center of Miro’s evolution from a collaboration product to an AI-powered innovation workspace. Our Strategic AEs operate as account CEOs, leading cross-functional account teams across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, and executive leadership.
Winning in Strategic Accounts is not about managing a territory or closing isolated deals. It is about building multi-year account strategies, identifying the customer’s most important business initiatives, and expanding Miro into mission-critical workflows across Product, Engineering, Design, IT, Operations, and transformation teams.
As a Strategic AE, you will own a focused portfolio of Miro’s largest enterprise customers. You will be expected to understand each account’s industry context, operating model, executive priorities, political landscape, renewal dynamics, and expansion potential. You will create pipeline through disciplined account-based execution, build executive alignment around measurable outcomes, and orchestrate Miro’s internal resources to turn strategic opportunities into durable enterprise partnerships.
→Own a portfolio of named strategic accounts
Develop and execute deep account strategies across 3–10 global enterprise customers. Identify priority business initiatives, critical workflows, executive buyers, Champions, renewal moments, competitive risks, and multi-product expansion opportunities.
→Drive workflow-led expansion
Position Miro around high-value enterprise workflows such as product strategy, roadmapping, customer discovery, prototyping, planning, agile execution, technical diagramming, portfolio visibility, and innovation governance. Connect Miro’s platform to measurable customer outcomes, including faster product cycles, stronger alignment, improved productivity, and better execution across distributed teams.
→Build executive alignment and business cases
Engage senior leaders across Product, Engineering, Design, IT, Transformation, Finance, and the C-suite. Create compelling business cases that tie Miro to named customer initiatives, quantified pain, strategic priorities, and long-term value realization.
→Orchestrate complex account teams
Lead cross-functional PODs across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, BDRs, and senior leadership. Align the team around clear account objectives, executive engagement plans, validation events, and expansion plays.
→Create and manage strategic pipeline
Maintain a disciplined account-based pipeline generation motion. Use executive outreach, customer workshops, field marketing, partner collaboration, BDR support, and renewal planning to stay multiple quarters ahead on pipeline coverage.
→Operate with rigorous sales discipline
Apply MEDDPICC and Command of the Message at an expert level. Build customer-validated problem statements, develop real Champions, secure Economic Buyer access, quantify business impact, and use mutual plans to drive complex opportunities forward.
→Shape how Miro wins in the enterprise
Bring field intelligence back to Product, Marketing, Customer Success, and leadership. Help refine Miro’s enterprise narrative, identify repeatable expansion patterns, mentor peers, and contribute to regional go-to-market strategy.
10+ years of SaaS sales experience, including significant experience selling to Fortune 500 / Global 2000 enterprises with 10,000+ employees.
Proven success owning a small number of strategic named accounts and driving complex expansion motions across multiple business units, geographies, personas, and executive stakeholders.
Track record closing and expanding $250K–$1M+ enterprise opportunities, ideally including multi-product, multi-year, or transformation-oriented deals.
Strong ability to build executive relationships across Product, Engineering, Design, IT, Transformation, Finance, and C-level stakeholders.
Deep MEDDPICC and Command of the Message discipline, including strong qualification, Champion development, Economic Buyer engagement, quantified pain, decision-process management, and value-based selling.
Experience orchestrating cross-functional deal teams across SE, CS, Services, Value Advisory, Product, Marketing, Partners, BDRs, and executive sponsors.
Strong account planning discipline, with the ability to translate customer strategy into named initiatives, workflow opportunities, stakeholder maps, pipeline plans, and measurable expansion outcomes.
Comfort operating in complex, ambiguous enterprise environments where success requires persistence, business acumen, internal leadership, and the ability to create belief with both customers and internal teams.
AI fluency and curiosity, with a track record of leveraging AI tools to improve account research, stakeholder mapping, territory strategy, opportunity planning, customer insights, and overall sales productivity.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-YN1
","descriptionPlain":"ABOUT THE TEAM\n\nThe Strategic Accounts team’s mission is to make Miro the nerve center for innovation inside the world’s largest companies. We partner with Fortune 500 and Global 2000 enterprises to help them accelerate product development, improve cross-functional alignment, and transform how teams move from strategy to execution.\n\nThis team sits at the center of Miro’s evolution from a collaboration product to an AI-powered innovation workspace. Our Strategic AEs operate as account CEOs, leading cross-functional account teams across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, and executive leadership.\n\n\nABOUT THE ROLE\n\nWinning in Strategic Accounts is not about managing a territory or closing isolated deals. It is about building multi-year account strategies, identifying the customer’s most important business initiatives, and expanding Miro into mission-critical workflows across Product, Engineering, Design, IT, Operations, and transformation teams.\n\nAs a Strategic AE, you will own a focused portfolio of Miro’s largest enterprise customers. You will be expected to understand each account’s industry context, operating model, executive priorities, political landscape, renewal dynamics, and expansion potential. You will create pipeline through disciplined account-based execution, build executive alignment around measurable outcomes, and orchestrate Miro’s internal resources to turn strategic opportunities into durable enterprise partnerships.\n\n\nWHAT YOU’LL DO\n\n→Own a portfolio of named strategic accounts\n\nDevelop and execute deep account strategies across 3–10 global enterprise customers. Identify priority business initiatives, critical workflows, executive buyers, Champions, renewal moments, competitive risks, and multi-product expansion opportunities.\n\n→Drive workflow-led expansion\n\nPosition Miro around high-value enterprise workflows such as product strategy, roadmapping, customer discovery, prototyping, planning, agile execution, technical diagramming, portfolio visibility, and innovation governance. Connect Miro’s platform to measurable customer outcomes, including faster product cycles, stronger alignment, improved productivity, and better execution across distributed teams.\n\n→Build executive alignment and business cases\n\nEngage senior leaders across Product, Engineering, Design, IT, Transformation, Finance, and the C-suite. Create compelling business cases that tie Miro to named customer initiatives, quantified pain, strategic priorities, and long-term value realization.\n\n→Orchestrate complex account teams\n\nLead cross-functional PODs across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, BDRs, and senior leadership. Align the team around clear account objectives, executive engagement plans, validation events, and expansion plays.\n\n→Create and manage strategic pipeline\n\nMaintain a disciplined account-based pipeline generation motion. Use executive outreach, customer workshops, field marketing, partner collaboration, BDR support, and renewal planning to stay multiple quarters ahead on pipeline coverage.\n\n→Operate with rigorous sales discipline\n\nApply MEDDPICC and Command of the Message at an expert level. Build customer-validated problem statements, develop real Champions, secure Economic Buyer access, quantify business impact, and use mutual plans to drive complex opportunities forward.\n\n→Shape how Miro wins in the enterprise\n\nBring field intelligence back to Product, Marketing, Customer Success, and leadership. Help refine Miro’s enterprise narrative, identify repeatable expansion patterns, mentor peers, and contribute to regional go-to-market strategy.\n\n\nWHAT YOU’LL NEED\n\n10+ years of SaaS sales experience, including significant experience selling to Fortune 500 / Global 2000 enterprises with 10,000+ employees.\n\nProven success owning a small number of strategic named accounts and driving complex expansion motions across multiple business units, geographies, personas, and executive stakeholders.\n\nTrack record closing and expanding $250K–$1M+ enterprise opportunities, ideally including multi-product, multi-year, or transformation-oriented deals.\n\nStrong ability to build executive relationships across Product, Engineering, Design, IT, Transformation, Finance, and C-level stakeholders.\n\nDeep MEDDPICC and Command of the Message discipline, including strong qualification, Champion development, Economic Buyer engagement, quantified pain, decision-process management, and value-based selling.\n\nExperience orchestrating cross-functional deal teams across SE, CS, Services, Value Advisory, Product, Marketing, Partners, BDRs, and executive sponsors.\n\nStrong account planning discipline, with the ability to translate customer strategy into named initiatives, workflow opportunities, stakeholder maps, pipeline plans, and measurable expansion outcomes.\n\nComfort operating in complex, ambiguous enterprise environments where success requires persistence, business acumen, internal leadership, and the ability to create belief with both customers and internal teams.\n\nAI fluency and curiosity, with a track record of leveraging AI tools to improve account research, stakeholder mapping, territory strategy, opportunity planning, customer insights, and overall sales productivity.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-YN1"},{"id":"366b7709-8128-4146-8939-5656fc184ea3","title":"Head of Americas (Sales) ","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"Remote, USA","secondaryLocations":[],"publishedAt":"2026-04-10T16:04:17.979+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/366b7709-8128-4146-8939-5656fc184ea3","applyUrl":"https://jobs.ashbyhq.com/miro/366b7709-8128-4146-8939-5656fc184ea3/application","descriptionHtml":"About the Team
The AMER Sales team is a cornerstone of Miro’s GTM strategy, leading the charge in transforming how the world’s most dynamic companies innovate through our AI-powered workspace. You will lead a high performing group who thrive on building a signal driven revenue engine across Commercial, Enterprise, and Strategic segments. We balance ambitious growth goals with a culture of deep collaboration, challenging our customers to rethink the future of work while providing our team members with the platform to scale their careers in a fast paced, mission driven environment.
About the Role
As the Head of AMER Sales, you will own all sales responsibility across major segments at Miro, leading the continued evolution from a collaboration tool into an AI-powered Innovation Workspace used by the world’s most dynamic companies.
You will be responsible for expanding and acquiring new logos across Commercial, Enterprise, and Strategic segments by leading, developing, and enabling a high-performing team of 60+ sellers and leaders. You will join a highly motivated, fast-moving sales organization focused on driving meaningful customer outcomes — helping organizations transform how they collaborate, align, and innovate.
The Head of AMER Sales is an ambitious, systems-oriented leader who will play a critical role in shaping and executing Miro’s go-to-market strategy. You will build and scale a repeatable, signal-driven revenue engine, leveraging product usage, customer insights, and AI to drive consistent pipeline generation, expansion, and long-term customer value.
You will challenge customers to rethink how work gets done — positioning Miro not just as a tool, but as a platform that accelerates decision-making, unlocks cross-functional alignment, and drives business outcomes.
What You'll Do
Hire, coach, and lead a team of leaders and sellers to land + expand customers ranging from 500 to unlimited+ employees
Help define and drive our overall GTM strategy across Commercial, Enterprise, and Strategic segments, aligning to Miro’s evolution as an Innovation Workspace
Build and scale programs that generate consistent, high-quality pipeline by leveraging product signals, customer insights, and AI-driven prospecting approaches
Expand revenue within our installed base by identifying new use cases, teams, and lines of business within existing accounts
Empower your team to drive trial adoption, activation, and expansion—turning user growth into enterprise-wide standardization
Actively engage in strategic deals, guiding multi-threaded sales cycles and elevating deal strategy across complex buying groups
Partner closely with Marketing to design and execute campaigns tied to real customer workflows, use cases, and industry needs
Elevate the team’s discovery capabilities—uncovering how customers work today and identifying where Miro can fundamentally improve speed, alignment, and outcomes
Embed AI into the sales motion—from prospecting and account prioritization to deal execution and forecasting
Ensure strong operational rigor, with accurate CRM data and insights that inform pipeline strategy, forecasting, and growth planning
Consistently achieve and exceed monthly and quarterly targets for pipeline generation and closed business
What You'll Need
10+ years of management experience, with a strong track record of building, scaling, and evolving high-performing sales leadership teams in high-growth environments
15+ years of overall sales experience (IC + leadership) within a high-growth Enterprise SaaS company
Proven ability to define and execute GTM strategy while building scalable, repeatable processes across segments
Deep experience leading complex, multi-threaded enterprise sales cycles across multiple personas and functions
Strong experience with prospecting strategy, territory planning, and team-based selling motions
Additional Strengths
Demonstrated ability to leverage AI to improve sales productivity, pipeline generation, and customer engagement
Experience incorporating AI tools and workflows into prospecting, research, personalization, and deal strategy
Strong understanding of how AI can transform sales from activity-driven to signal-driven and system-enabled
Comfortable operating as a hands-on leader — actively working with reps and engaging with customers to refine strategy and execution
Excellent ability to identify friction points in the sales process and implement solutions that improve team effectiveness and efficiency
Strong cross-functional collaborator, able to align Sales, Marketing, Product, and Customer Success around shared goals
Naturally curious, with a continuous learning mindset and a strong orientation toward feedback and growth
Highly results-driven, with a strong sense of ownership and a relentless focus on driving pipeline, revenue, and customer impact
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
About the Team
We are the Solutions Engineering team at Miro Japan. We play a critical role in bridging the gap between technical innovation and business needs. Our mission is to be solutions champions for our customers’ and partners’ requirements, bringing the product to life within the technically complex environments of our largest Enterprise customers.
We are Miro problem-solvers, creating high-impact and high-value solutions for anything, innovation and collaboration. We are dedicated to delivering tailored solutions that drive customer success across the region and are looking forward to getting to know you!
About the Role
If you enjoy working in a start-up environment and like to create meaningful value for customers and team members alike, this is an outstanding opportunity for you. In this role, you will have a unique opportunity to accelerate sales cycles by serving as a Miro product and sales expert at a cutting-edge technology company. As a Solutions Engineer, you will be at the forefront of designing and delivering bespoke solutions to our diverse clientele, bridging the gap between technical innovation and customer satisfaction.
This role requires a blend of technical acumen and interpersonal skills, making you a pivotal link between our Go-To-Market and Product/Engineering teams. You will be a key partner to our Sales, Customer Success, and Partnerships teams not only in crafting how our customers use the product today but also in shaping how our product evolves to meet the needs of the future. We are looking for a storyteller and problem-solver who is ready to fix complex challenges and drive high-impact results.
What you’ll do
Collaborate Globally: Work closely with a cross-functional, multi-national team to design and implement cutting-edge solutions tailored to customer needs
Technical Expertise: Leverage and deepen your product knowledge to solve complex technical challenges, acting as a subject matter expert for our customers and internal teams
Sales Enablement: Support sales activities by creating and presenting compelling demo and presentation content, showcasing the value and capabilities of our solutions
Customer Advocacy: Partner with key accounts to understand their unique challenges and opportunities, driving positive change and improvements in their operations
Innovative Problem-Solving: Apply creative thinking and technical skills to develop and optimize solutions, ensuring high customer satisfaction and success
Knowledge Sharing: Continuously learn and share insights with the global team, contributing to a culture of excellence and collaboration
Impactful Engagement: Influence large deals and customer workflows, making a tangible difference in how businesses operate and succeed
What you’ll need
Problem-Solving Skills: Strong analytical and creative problem-solving abilities
Communication Skills: Excellent verbal and written communication abilities
Customer Facing: 8+ years Enterprise customer-facing experience
Collaboration: Strong teamwork skills to work with cross-functional, multi-national teams
Presentation Skills: Experience in creating and delivering engaging demo and presentation content
Adaptability: Flexibility to adapt to changing environments and customer requirements
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-YN1
","descriptionPlain":"About the Team\n\nWe are the Solutions Engineering team at Miro Japan. We play a critical role in bridging the gap between technical innovation and business needs. Our mission is to be solutions champions for our customers’ and partners’ requirements, bringing the product to life within the technically complex environments of our largest Enterprise customers.\n\nWe are Miro problem-solvers, creating high-impact and high-value solutions for anything, innovation and collaboration. We are dedicated to delivering tailored solutions that drive customer success across the region and are looking forward to getting to know you!\n\nAbout the Role\n\nIf you enjoy working in a start-up environment and like to create meaningful value for customers and team members alike, this is an outstanding opportunity for you. In this role, you will have a unique opportunity to accelerate sales cycles by serving as a Miro product and sales expert at a cutting-edge technology company. As a Solutions Engineer, you will be at the forefront of designing and delivering bespoke solutions to our diverse clientele, bridging the gap between technical innovation and customer satisfaction.\n\nThis role requires a blend of technical acumen and interpersonal skills, making you a pivotal link between our Go-To-Market and Product/Engineering teams. You will be a key partner to our Sales, Customer Success, and Partnerships teams not only in crafting how our customers use the product today but also in shaping how our product evolves to meet the needs of the future. We are looking for a storyteller and problem-solver who is ready to fix complex challenges and drive high-impact results.\n\nWhat you’ll do\n\n - Collaborate Globally: Work closely with a cross-functional, multi-national team to design and implement cutting-edge solutions tailored to customer needs\n\n - Technical Expertise: Leverage and deepen your product knowledge to solve complex technical challenges, acting as a subject matter expert for our customers and internal teams\n\n - Sales Enablement: Support sales activities by creating and presenting compelling demo and presentation content, showcasing the value and capabilities of our solutions\n\n - Customer Advocacy: Partner with key accounts to understand their unique challenges and opportunities, driving positive change and improvements in their operations\n\n - Innovative Problem-Solving: Apply creative thinking and technical skills to develop and optimize solutions, ensuring high customer satisfaction and success\n\n - Knowledge Sharing: Continuously learn and share insights with the global team, contributing to a culture of excellence and collaboration\n\n - Impactful Engagement: Influence large deals and customer workflows, making a tangible difference in how businesses operate and succeed\n\nWhat you’ll need\n\n - Problem-Solving Skills: Strong analytical and creative problem-solving abilities\n\n - Communication Skills: Excellent verbal and written communication abilities\n\n - Customer Facing: 8+ years Enterprise customer-facing experience\n\n - Collaboration: Strong teamwork skills to work with cross-functional, multi-national teams\n\n - Presentation Skills: Experience in creating and delivering engaging demo and presentation content\n\n - Adaptability: Flexibility to adapt to changing environments and customer requirements\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-YN1"},{"id":"ac129c62-2a72-4831-81ed-168b14d32974","title":"Commercial Account Executive - DACH","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"Amsterdam","secondaryLocations":[],"publishedAt":"2026-04-23T11:09:10.767+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/ac129c62-2a72-4831-81ed-168b14d32974","applyUrl":"https://jobs.ashbyhq.com/miro/ac129c62-2a72-4831-81ed-168b14d32974/application","descriptionHtml":"About the Team
The Commercial team is pivotal to Miro’s go-to-market strategy, focusing on landing new logos and driving growth by expanding our existing customers. As a Commercial Account Executive on this team, you will join a dynamic, high-performing group that thrives on innovation and collaboration while championing Miro’s mission to empower teams to create the next big thing. Our team balances ambitious goals with a supportive and fun culture, where success is celebrated and personal growth is encouraged.
About the Role
As a Commercial Account Executive, you will play a critical role in expanding Miro’s footprint by landing net new customers and driving expansion within the 500-3,000 employee segment. This role is designed for sales professionals who excel in a fast-paced, high-volume sales environment and have a passion for helping smaller, dynamic companies unlock their potential with Miro. You will be responsible for managing the full sales cycle. While you will receive assistance from cross-functional partners, you will also take ownership of developing and advancing your pipeline.
What you’ll do
Prospect and Engage: Leverage outbound strategies and tools like Salesforce, Outreach, and Gong to identify and connect with high-potential prospects in your territory
Pipeline Management: Build and maintain a high-volume pipeline of opportunities, ensuring consistent deal flow and efficient sales cycles
Value Selling: Understand customer needs and challenges, demonstrating how Miro’s platform addresses their specific use cases and delivers measurable business value
Customer Relationships: Develop trust and credibility with key stakeholders, including senior decision-makers, within prospective organizations
Sales Excellence: Drive deals to close efficiently by managing high-velocity sales cycles while maintaining exceptional attention to detail and customer engagement
Collaboration: Work closely with Marketing, Customer success, and Sales Engineering to ensure alignment and optimize customer expansion efforts
Market Intelligence: Stay informed about industry trends, competitive offerings, and advancements in SaaS to position Miro as the solution of choice
What you’ll need
Experience: 2/3+ years in a SaaS or technology sales environment, with experience in either a full-cycle closing role or a sales development background
Skills: Strong prospecting abilities, effective communication skills, and proficiency in value-based selling techniques
Tools: Familiarity with CRM platforms like Salesforce and sales engagement tools such as Outreach and Gong
Mindset: A results-driven, entrepreneurial mindset with the ability to thrive in a dynamic, fast-moving environment
Adaptability: Experience managing shorter sales cycles and high transaction volumes, with the ability to balance multiple priorities
Collaboration: A team player who enjoys working cross-functionally to drive success
Language: German speaker required
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-SM1
","descriptionPlain":"About the Team\n\nThe Commercial team is pivotal to Miro’s go-to-market strategy, focusing on landing new logos and driving growth by expanding our existing customers. As a Commercial Account Executive on this team, you will join a dynamic, high-performing group that thrives on innovation and collaboration while championing Miro’s mission to empower teams to create the next big thing. Our team balances ambitious goals with a supportive and fun culture, where success is celebrated and personal growth is encouraged.\n\nAbout the Role\n\nAs a Commercial Account Executive, you will play a critical role in expanding Miro’s footprint by landing net new customers and driving expansion within the 500-3,000 employee segment. This role is designed for sales professionals who excel in a fast-paced, high-volume sales environment and have a passion for helping smaller, dynamic companies unlock their potential with Miro. You will be responsible for managing the full sales cycle. While you will receive assistance from cross-functional partners, you will also take ownership of developing and advancing your pipeline.\n\nWhat you’ll do\n\n - Prospect and Engage: Leverage outbound strategies and tools like Salesforce, Outreach, and Gong to identify and connect with high-potential prospects in your territory\n\n - Pipeline Management: Build and maintain a high-volume pipeline of opportunities, ensuring consistent deal flow and efficient sales cycles\n\n - Value Selling: Understand customer needs and challenges, demonstrating how Miro’s platform addresses their specific use cases and delivers measurable business value\n\n - Customer Relationships: Develop trust and credibility with key stakeholders, including senior decision-makers, within prospective organizations\n\n - Sales Excellence: Drive deals to close efficiently by managing high-velocity sales cycles while maintaining exceptional attention to detail and customer engagement\n\n - Collaboration: Work closely with Marketing, Customer success, and Sales Engineering to ensure alignment and optimize customer expansion efforts\n\n - Market Intelligence: Stay informed about industry trends, competitive offerings, and advancements in SaaS to position Miro as the solution of choice\n\nWhat you’ll need\n\n - Experience: 2/3+ years in a SaaS or technology sales environment, with experience in either a full-cycle closing role or a sales development background\n\n - Skills: Strong prospecting abilities, effective communication skills, and proficiency in value-based selling techniques\n\n - Tools: Familiarity with CRM platforms like Salesforce and sales engagement tools such as Outreach and Gong\n\n - Mindset: A results-driven, entrepreneurial mindset with the ability to thrive in a dynamic, fast-moving environment\n\n - Adaptability: Experience managing shorter sales cycles and high transaction volumes, with the ability to balance multiple priorities\n\n - Collaboration: A team player who enjoys working cross-functionally to drive success\n\n - Language: German speaker required\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-SM1"},{"id":"db42b92e-edc3-4538-aeb5-71da0469a4b9","title":"Strategic Account Manager - Government","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"Sydney","secondaryLocations":[],"publishedAt":"2026-04-21T23:52:53.329+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/db42b92e-edc3-4538-aeb5-71da0469a4b9","applyUrl":"https://jobs.ashbyhq.com/miro/db42b92e-edc3-4538-aeb5-71da0469a4b9/application","descriptionHtml":"About the Team
Australia is the hub for the APAC region at Miro, with 70 employees across the region based in Sydney, Melbourne and Singapore. This role is a Strategic (Large Enterprise) Account Executive role partnering with our State Government and Higher Education customers in NSW and QLD. The Strategic Accounts Team is at the forefront of Miro's growth strategy, partnering with the world's largest companies to drive innovation and transformation through visual collaboration. We're a high-energy, collaborative team focused on establishing Miro as a strategic platform within our customers' organisations and expanding our enterprise footprint.
About the Role
Given our recent investments in Australian data residency there is a significant opportunity to grow and acquire customers across the territory fuelled by ongoing government investment in digitisation and innovation. As a Strategic Account Manager, you will own the end-to-end relationship and strategic growth for a portfolio of Miro's State Government and Higher Education accounts within the ANZ region. You will act as a trusted advisor, focusing on deeply understanding your customers' business challenges and objectives. Your goal is to drive significant value and innovation through Miro, fostering strong partnerships while identifying and executing on opportunities for both account expansion and new business growth within your assigned territory.
What you’ll do
Develop and execute strategic account plans for assigned large enterprise customers, identifying key opportunities for both expansion and new business growth
Build and maintain strong, long-term relationships with multiple stakeholders (including executives) across your accounts, acting as a trusted advisor
Proactively identify and engage new teams, departments, or high-value use cases within existing accounts to expand Miro's footprint and value
Lead complex sales cycles for both expansion and new business opportunities, from qualification and value articulation through to negotiation and close
Partner closely with Customer Success Managers to ensure customer health, drive adoption of key use cases, and identify growth signals
Master Miro's platform and solutions to effectively demonstrate value, inspire new ways of working, and address customer needs
Develop Miro’s brand in state government through events and partnering with industry bodies
Drive strong business management through achieving quarterly and annual targets and maintaining an accurate forecast and pipeline
What you’ll need
8+ years of successful experience in a quota-carrying Account Management or Account Executive role within SaaS, managing and growing large, complex enterprise accounts
Proven track record of consistently exceeding targets through both new business acquisition (within accounts or potentially net-new) and account expansion/growth
Experience managing the full customer lifecycle, including navigating complex renewals and driving expansion opportunities (deals typically in the $50k-$150k+ ACV range)
Strong ability to build relationships and communicate value effectively with diverse stakeholders, including C-level/VP executives
Excellent discovery, strategic account planning, and value selling skills
Proficiency in applying a structured sales or account management methodology ie. MEDDPICC, Miller Heiman
Collaborative mindset with proven experience working effectively with Customer Success, Sales Engineering, Marketing, and other internal teams
Alignment with Miro's Mindsets (e.g., Drive, Curiosity, Empathy, Accountability) and a genuine passion for customer success
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-AN1
","descriptionPlain":"About the Team\n\nAustralia is the hub for the APAC region at Miro, with 70 employees across the region based in Sydney, Melbourne and Singapore. This role is a Strategic (Large Enterprise) Account Executive role partnering with our State Government and Higher Education customers in NSW and QLD. The Strategic Accounts Team is at the forefront of Miro's growth strategy, partnering with the world's largest companies to drive innovation and transformation through visual collaboration. We're a high-energy, collaborative team focused on establishing Miro as a strategic platform within our customers' organisations and expanding our enterprise footprint. \n\n \n\nAbout the Role\n\n Given our recent investments in Australian data residency there is a significant opportunity to grow and acquire customers across the territory fuelled by ongoing government investment in digitisation and innovation. As a Strategic Account Manager, you will own the end-to-end relationship and strategic growth for a portfolio of Miro's State Government and Higher Education accounts within the ANZ region. You will act as a trusted advisor, focusing on deeply understanding your customers' business challenges and objectives. Your goal is to drive significant value and innovation through Miro, fostering strong partnerships while identifying and executing on opportunities for both account expansion and new business growth within your assigned territory. \n\n \n\nWhat you’ll do\n\n - Develop and execute strategic account plans for assigned large enterprise customers, identifying key opportunities for both expansion and new business growth\n\n - Build and maintain strong, long-term relationships with multiple stakeholders (including executives) across your accounts, acting as a trusted advisor\n\n - Proactively identify and engage new teams, departments, or high-value use cases within existing accounts to expand Miro's footprint and value\n\n - Lead complex sales cycles for both expansion and new business opportunities, from qualification and value articulation through to negotiation and close\n\n - Partner closely with Customer Success Managers to ensure customer health, drive adoption of key use cases, and identify growth signals\n\n - Master Miro's platform and solutions to effectively demonstrate value, inspire new ways of working, and address customer needs\n\n - Develop Miro’s brand in state government through events and partnering with industry bodies\n\n - Drive strong business management through achieving quarterly and annual targets and maintaining an accurate forecast and pipeline\n\nWhat you’ll need\n\n - 8+ years of successful experience in a quota-carrying Account Management or Account Executive role within SaaS, managing and growing large, complex enterprise accounts\n\n - Proven track record of consistently exceeding targets through both new business acquisition (within accounts or potentially net-new) and account expansion/growth\n\n - Experience managing the full customer lifecycle, including navigating complex renewals and driving expansion opportunities (deals typically in the $50k-$150k+ ACV range)\n\n - Strong ability to build relationships and communicate value effectively with diverse stakeholders, including C-level/VP executives\n\n - Excellent discovery, strategic account planning, and value selling skills\n\n - Proficiency in applying a structured sales or account management methodology ie. MEDDPICC, Miller Heiman\n\n - Collaborative mindset with proven experience working effectively with Customer Success, Sales Engineering, Marketing, and other internal teams\n\n - Alignment with Miro's Mindsets (e.g., Drive, Curiosity, Empathy, Accountability) and a genuine passion for customer success\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-AN1"},{"id":"372255c5-1541-4718-813c-8df01d3fd399","title":"Technical Account Manager","department":"Sales","team":"Professional Services","employmentType":"FullTime","location":"Austin","secondaryLocations":[],"publishedAt":"2026-05-12T21:03:41.080+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/372255c5-1541-4718-813c-8df01d3fd399","applyUrl":"https://jobs.ashbyhq.com/miro/372255c5-1541-4718-813c-8df01d3fd399/application","descriptionHtml":"About the Team
The Professional Services organization at Miro is focused on ensuring our Enterprise customers achieve exceptional outcomes through the Innovation Workspace. Our team of strategic advisors, onboarding experts, and technical account managers work side-by-side with customers to transform how they collaborate, build, and innovate—powered by agentic AI and Miro’s world-class platform.
About the Role
We are seeking a Technical Account Manager (TAM) to partner with Enterprise customers and help them maximize the business value of their investment in Miro. As a TAM, you will act as a fractional strategic advisor—guiding customers through workflow optimization, driving AI-powered adoption, and embedding Miro into their innovation operating models to secure long-term value and partnership.
TAMs are key players in evolving how the world’s most innovative companies Discover, Define, and Deliver new products and services. Operating with a high degree of autonomy, you will combine product knowledge, strategic insight, technical fluency, and change management expertise to drive measurable outcomes for your customers.
What you’ll do
Workflow Optimization
Guide customers in designing and evolving workflows across the Discover–Define–Deliver innovation lifecycle
Recommend integration strategies and automation opportunities that drive alignment, speed, and business value
Provide guidance on embedding Miro into the customer’s existing systems and ways of working
Proactive Optimization
Monitor platform health, engagement, usage patterns, and feature adoption
Deliver proactive, insight-driven recommendations to deepen adoption of Miro’s core and emerging AI capabilities
Change Management & Scaling
Equip internal champions with strategies to scale adoption across departments, regions, and teams
Support customer Centers of Excellence (CoEs) with guidance on best practices, governance, and deployment at scale
Navigate organizational change to help Miro become a strategic pillar in innovation initiatives
Strategic Alignment & Continuous Improvement
Collaborate with Customer Success Managers to co-facilitate impactful Quarterly Business Reviews (QBRs), showcasing progress against business goals and demonstrating tangible ROI
You will provide robust adoption reporting and business outcome analytics, influencing customer strategy and reinforcing the value that underpins renewals and growth opportunities
What you’ll need
5+ years in consulting, technical account management, customer success, or similar roles in enterprise SaaS
Strong technical fluency: familiarity with APIs, integrations, and enterprise IT ecosystems
Proven ability to lead workflow optimization, platform adoption, and change management initiatives
Expertise in platform analytics to drive data-informed decisions and continuous improvement
Skilled at facilitating executive-level discussions and cross-functional workshops
Familiarity with collaboration tooling and product/service development workflows is a plus
Highly proactive, strategic thinker with a strong customer outcome orientation, capable of operating independently and navigating ambiguity
Willing to travel to customer sites up to 25%
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-LW1
","descriptionPlain":"About the Team\n\nThe Professional Services organization at Miro is focused on ensuring our Enterprise customers achieve exceptional outcomes through the Innovation Workspace. Our team of strategic advisors, onboarding experts, and technical account managers work side-by-side with customers to transform how they collaborate, build, and innovate—powered by agentic AI and Miro’s world-class platform.\n\nAbout the Role\n\nWe are seeking a Technical Account Manager (TAM) to partner with Enterprise customers and help them maximize the business value of their investment in Miro. As a TAM, you will act as a fractional strategic advisor—guiding customers through workflow optimization, driving AI-powered adoption, and embedding Miro into their innovation operating models to secure long-term value and partnership.\n\n\nTAMs are key players in evolving how the world’s most innovative companies Discover, Define, and Deliver new products and services. Operating with a high degree of autonomy, you will combine product knowledge, strategic insight, technical fluency, and change management expertise to drive measurable outcomes for your customers. \n\nWhat you’ll do\n\n - Workflow Optimization\n \n \n - Guide customers in designing and evolving workflows across the Discover–Define–Deliver innovation lifecycle\n \n - Recommend integration strategies and automation opportunities that drive alignment, speed, and business value\n \n - Provide guidance on embedding Miro into the customer’s existing systems and ways of working\n\n - Proactive Optimization\n \n \n - Monitor platform health, engagement, usage patterns, and feature adoption\n \n - Deliver proactive, insight-driven recommendations to deepen adoption of Miro’s core and emerging AI capabilities\n\n - Change Management & Scaling\n \n \n - Equip internal champions with strategies to scale adoption across departments, regions, and teams\n \n - Support customer Centers of Excellence (CoEs) with guidance on best practices, governance, and deployment at scale\n \n - Navigate organizational change to help Miro become a strategic pillar in innovation initiatives\n\n - Strategic Alignment & Continuous Improvement\n \n - Collaborate with Customer Success Managers to co-facilitate impactful Quarterly Business Reviews (QBRs), showcasing progress against business goals and demonstrating tangible ROI\n \n - You will provide robust adoption reporting and business outcome analytics, influencing customer strategy and reinforcing the value that underpins renewals and growth opportunities\n\nWhat you’ll need\n\n - 5+ years in consulting, technical account management, customer success, or similar roles in enterprise SaaS\n\n - Strong technical fluency: familiarity with APIs, integrations, and enterprise IT ecosystems\n\n - Proven ability to lead workflow optimization, platform adoption, and change management initiatives\n\n - Expertise in platform analytics to drive data-informed decisions and continuous improvement\n\n - Skilled at facilitating executive-level discussions and cross-functional workshops\n\n - Familiarity with collaboration tooling and product/service development workflows is a plus\n\n - Highly proactive, strategic thinker with a strong customer outcome orientation, capable of operating independently and navigating ambiguity\n\n - Willing to travel to customer sites up to 25% \n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-LW1"},{"id":"121e8f68-3cf9-44d8-a4d2-a3d2ed2a3ec4","title":"Engagement (Pursuit) Manager, Professional Services","department":"Sales","team":"Professional Services","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-04-23T13:31:22.806+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/121e8f68-3cf9-44d8-a4d2-a3d2ed2a3ec4","applyUrl":"https://jobs.ashbyhq.com/miro/121e8f68-3cf9-44d8-a4d2-a3d2ed2a3ec4/application","descriptionHtml":"About the Team
The Professional Services organisation at Miro is focused on ensuring our Enterprise customers achieve exceptional outcomes through the Innovation Workspace. Our team of strategic advisors, implementation experts, and technical account managers work side-by-side with customers to transform how they collaborate, build, and innovate—powered by agentic AI and Miro’s world-class platform.
About the Role
As an Engagement Manager, you will support the Go To Market organisation in developing, positioning, and scaling the solutions that help customers accelerate their business outcomes with Miro. You will be the subject matter expert for positioning Professional Services with customers, driving a healthy services pipeline, bookings, and a global portfolio of service offerings that best reflect customer needs. Day-to-day responsibilities include alignment with sales leadership on priority accounts, leading customer discovery and proposal development, orchestrating customer pilots, supporting post-sale handoff and mobilisation of delivery teams, and optimising our global portfolio of both one-time and recurring Service Offerings. In essence, the Engagement Manager bridges the Sales promise to the Delivery execution.
What you’ll do
Business Development
Act as an advisor for positioning Professional Services with customers, ensuring that Sales and Customer Success understand our offerings and can articulate the value of services
Own pre-sales activities such as customer discovery, solutioning, and proposal development for Professional Services, working cross-functionally to gain alignment
Lead customer discovery workshops and pilots to articulate the business value of Miro, and develop the estimated delivery scope and effort required to realize that value
Be accountable for the team's attainment of key metrics and outcomes, including: service bookings, retention, expansion, customer outcomes, and customer satisfaction
Retain and nurture client relationships post-engagement to ensure ongoing opportunities are realised and acted upon appropriately
Solution Orchestration:
Navigate and engage within our partner ecosystem, where partners may simultaneously work with you around a common set of accounts
Incubate repeatable, AI-native customer solutions aligned with the Miro platform, and remain current on related features
Contribute to the development of professional services offerings and delivery methodologies
Delivery Oversight:
Provide Consultants with subject matter expertise related to the proposed solution and client needs to ensure successful project delivery
Where appropriate and required, provide direct oversight to project teams during the full lifecycle of the engagement
Manage multiple strategic clients simultaneously
Proactively identify and mitigate risks to customer success, be it through the addition of new features and services, strategy & planning, or escalation
What you’ll need
5+ years of consulting/service delivery experience at a SaaS (or related) company, driving transformation, innovation, and change initiatives with Fortune 500 clients
2+ years of experience operating in a pre-sales environment, shaping and scoping large and complex services engagements
Highly proactive, strategic thinker with a strong customer outcome orientation
Strong written and verbal communication skills, executive-level presence and experience working in a client advisory role
Experience leveraging AI, prompt engineering and agentic workflows to support & enable customer solutions; familiarity with MCP and low/no code tooling a plus
Strong background in change management, with the ability to navigate and lead organisational transformations
Demonstrated ability to lead and manage projects with cross-functional partners and customers, yielding influence without direct authority
Familiarity with collaboration tooling and product/service development workflows is a plus
Willing to travel to customer sites up to 25%
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-MD3
","descriptionPlain":"About the Team\n\nThe Professional Services organisation at Miro is focused on ensuring our Enterprise customers achieve exceptional outcomes through the Innovation Workspace. Our team of strategic advisors, implementation experts, and technical account managers work side-by-side with customers to transform how they collaborate, build, and innovate—powered by agentic AI and Miro’s world-class platform.\n\nAbout the Role\n\nAs an Engagement Manager, you will support the Go To Market organisation in developing, positioning, and scaling the solutions that help customers accelerate their business outcomes with Miro. You will be the subject matter expert for positioning Professional Services with customers, driving a healthy services pipeline, bookings, and a global portfolio of service offerings that best reflect customer needs. Day-to-day responsibilities include alignment with sales leadership on priority accounts, leading customer discovery and proposal development, orchestrating customer pilots, supporting post-sale handoff and mobilisation of delivery teams, and optimising our global portfolio of both one-time and recurring Service Offerings. In essence, the Engagement Manager bridges the Sales promise to the Delivery execution.\n\nWhat you’ll do\n\nBusiness Development\n\n - Act as an advisor for positioning Professional Services with customers, ensuring that Sales and Customer Success understand our offerings and can articulate the value of services\n\n - Own pre-sales activities such as customer discovery, solutioning, and proposal development for Professional Services, working cross-functionally to gain alignment\n\n - Lead customer discovery workshops and pilots to articulate the business value of Miro, and develop the estimated delivery scope and effort required to realize that value\n\n - Be accountable for the team's attainment of key metrics and outcomes, including: service bookings, retention, expansion, customer outcomes, and customer satisfaction \n\n - Retain and nurture client relationships post-engagement to ensure ongoing opportunities are realised and acted upon appropriately\n\nSolution Orchestration: \n\n - Navigate and engage within our partner ecosystem, where partners may simultaneously work with you around a common set of accounts\n\n - Incubate repeatable, AI-native customer solutions aligned with the Miro platform, and remain current on related features\n\n - Contribute to the development of professional services offerings and delivery methodologies\n\nDelivery Oversight: \n\n - Provide Consultants with subject matter expertise related to the proposed solution and client needs to ensure successful project delivery\n\n - Where appropriate and required, provide direct oversight to project teams during the full lifecycle of the engagement\n\n - Manage multiple strategic clients simultaneously\n\n - Proactively identify and mitigate risks to customer success, be it through the addition of new features and services, strategy & planning, or escalation\n\nWhat you’ll need\n\n - 5+ years of consulting/service delivery experience at a SaaS (or related) company, driving transformation, innovation, and change initiatives with Fortune 500 clients\n\n - 2+ years of experience operating in a pre-sales environment, shaping and scoping large and complex services engagements\n\n - Highly proactive, strategic thinker with a strong customer outcome orientation\n\n - Strong written and verbal communication skills, executive-level presence and experience working in a client advisory role\n\n - Experience leveraging AI, prompt engineering and agentic workflows to support & enable customer solutions; familiarity with MCP and low/no code tooling a plus\n\n - Strong background in change management, with the ability to navigate and lead organisational transformations\n\n - Demonstrated ability to lead and manage projects with cross-functional partners and customers, yielding influence without direct authority\n\n - Familiarity with collaboration tooling and product/service development workflows is a plus\n\n - Willing to travel to customer sites up to 25%\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-MD3"},{"id":"3ed636ee-f01b-4b2a-8327-133e06205265","title":"Technical Account Manager (German-speaking)","department":"Customer Experience","team":"Customer Success","employmentType":"FullTime","location":"Munich","secondaryLocations":[],"publishedAt":"2026-05-19T14:30:36.178+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/3ed636ee-f01b-4b2a-8327-133e06205265","applyUrl":"https://jobs.ashbyhq.com/miro/3ed636ee-f01b-4b2a-8327-133e06205265/application","descriptionHtml":"About the Team
The Professional Services organisation at Miro is focused on ensuring our Enterprise customers achieve exceptional outcomes through the Innovation Workspace. Our team of strategic advisors, onboarding experts and technical account managers work side-by-side with customers to transform how they collaborate, build and innovate—powered by agentic AI and Miro’s world-class platform.
About the Role
We are seeking a Technical Account Manager (TAM) to partner with Enterprise customers and help them maximise the business value of their investment in Miro. As a TAM, you will act as a fractional strategic advisor—guiding customers through workflow optimisation, driving AI-powered adoption and embedding Miro into their innovation operating models.
In addition to your post-sale advisory responsibilities, you will play an active role in the pre-sales and engagement management process. This means partnering with Sales and the broader Go-To-Market team to shape, scope, and position Professional Services engagements for prospective and expanding Enterprise accounts. You will contribute to customer discovery, proposal development, and the definition of measurable business outcomes—ensuring a seamless bridge from the Sales promise to Delivery execution.
TAMs are key players in evolving how the world’s most innovative companies Discover, Define, and Deliver new products and services. You will combine product knowledge, strategic insight, technical fluency and change management expertise to drive measurable outcomes for your customers.
What you’ll do
Engagement Management & Pre-Sales:
Partner with Sales to identify, qualify, and prioritize complex and strategic Professional Services opportunities within your assigned accounts.
Lead or contribute to customer discovery workshops to uncover business challenges, define desired outcomes, and translate findings into well-scoped service proposals.
Position and articulate the value of Miro's Professional Services offerings to business stakeholders and executive sponsors.
Contribute to services bookings goals and pipeline health by actively nurturing pre-sales relationships and ensuring timely, accurate proposal development.
Workflow Transformation:
Guide customers in designing and evolving AI-driven workflows across the Discover–Define–Deliver innovation lifecycle.
Recommend and architect integration strategies and automation opportunities utilizing Miro’s API, WebSDK & MCP that drive alignment, speed and business value.
Provide guidance on embedding Miro into the customer’s existing systems and ways of working.
Proactive Technical Optimization:
Monitor platform health, engagement, usage patterns and feature adoption.
Deliver proactive, insight-driven recommendations to deepen adoption of Miro’s core and emerging AI capabilities.
Change Management & Scaling:
Equip internal champions with strategies to scale adoption across departments, regions and teams.
Support customer Centers of Excellence (CoEs) with guidance on best practices, governance and deployment at scale.
Navigate organizational change to help Miro become a strategic pillar in innovation initiatives.
Strategic Alignment & Continuous Improvement:
Co-facilitate Quarterly Business Reviews (QBRs) with Customer Success Managers to track progress against business goals.
Provide adoption reporting and business outcome analytics to inform ongoing strategy.
What you’ll need
5+ years in consulting, technical account management, forward-deployed engineering or similar roles in enterprise SaaS.
Experience operating in a pre-sales environment: shaping, scoping and positioning Professional Services engagements; comfortable developing customer proposals.
Strong technical fluency: familiarity with APIs, integrations and enterprise IT ecosystems.
Proven ability to lead workflow optimisation, platform adoption and large-scale change management initiatives.
Experience leveraging AI, prompt engineering and agentic workflows to support & enable customer use cases; familiarity with MCP and low/no code tooling a plus.
Expertise in platform analytics to drive data-informed decisions and continuous improvement.
Skilled at facilitating executive-level discussions and cross-functional workshops.
Familiarity with collaboration tooling and product/service development workflows is a plus.
Highly proactive, strategic thinker with a strong customer outcome orientation.
Fluency in both German & English (spoken & written) required.
Willing to travel to customer sites up to 25%.
About the Engagement Model
Pre-Sales Contribution: TAMs are expected to actively contribute to the pre-sales cycle for their accounts, partnering with Sales to scope and position services engagements alongside their post-sale delivery responsibilities.
Fractional Engagement Model: Support a portfolio of up to three enterprise customers at 33%, 50% or 100% dedication levels.
Strategic Advisory Focus: TAMs provide strategic vision, technical program management and workflow optimisation guidance—not technical support, formal training delivery or custom development services.
Why you’ll love working here
You’ll help shape how the world’s leading companies innovate and collaborate in the AI-powered era.
You’ll join a highly motivated, collaborative and customer-obsessed team.
You’ll work on cutting-edge problems at the intersection of collaboration, innovation and AI.
You’ll have the opportunity to grow your career in a fast-paced, mission-driven environment.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-MD3
","descriptionPlain":"About the Team\n\nThe Professional Services organisation at Miro is focused on ensuring our Enterprise customers achieve exceptional outcomes through the Innovation Workspace. Our team of strategic advisors, onboarding experts and technical account managers work side-by-side with customers to transform how they collaborate, build and innovate—powered by agentic AI and Miro’s world-class platform.\n\nAbout the Role\n\nWe are seeking a Technical Account Manager (TAM) to partner with Enterprise customers and help them maximise the business value of their investment in Miro. As a TAM, you will act as a fractional strategic advisor—guiding customers through workflow optimisation, driving AI-powered adoption and embedding Miro into their innovation operating models.\n\nIn addition to your post-sale advisory responsibilities, you will play an active role in the pre-sales and engagement management process. This means partnering with Sales and the broader Go-To-Market team to shape, scope, and position Professional Services engagements for prospective and expanding Enterprise accounts. You will contribute to customer discovery, proposal development, and the definition of measurable business outcomes—ensuring a seamless bridge from the Sales promise to Delivery execution.\n\nTAMs are key players in evolving how the world’s most innovative companies Discover, Define, and Deliver new products and services. You will combine product knowledge, strategic insight, technical fluency and change management expertise to drive measurable outcomes for your customers.\n\nWhat you’ll do\n\nEngagement Management & Pre-Sales:\n\n - Partner with Sales to identify, qualify, and prioritize complex and strategic Professional Services opportunities within your assigned accounts.\n\n - Lead or contribute to customer discovery workshops to uncover business challenges, define desired outcomes, and translate findings into well-scoped service proposals.\n\n - Position and articulate the value of Miro's Professional Services offerings to business stakeholders and executive sponsors.\n\n - Contribute to services bookings goals and pipeline health by actively nurturing pre-sales relationships and ensuring timely, accurate proposal development.\n\nWorkflow Transformation:\n\n\n - Guide customers in designing and evolving AI-driven workflows across the Discover–Define–Deliver innovation lifecycle.\n\n - Recommend and architect integration strategies and automation opportunities utilizing Miro’s API, WebSDK & MCP that drive alignment, speed and business value.\n\n - Provide guidance on embedding Miro into the customer’s existing systems and ways of working.\n\nProactive Technical Optimization:\n\n - Monitor platform health, engagement, usage patterns and feature adoption.\n\n - Deliver proactive, insight-driven recommendations to deepen adoption of Miro’s core and emerging AI capabilities.\n\nChange Management & Scaling:\n\n - Equip internal champions with strategies to scale adoption across departments, regions and teams.\n\n - Support customer Centers of Excellence (CoEs) with guidance on best practices, governance and deployment at scale.\n\n - Navigate organizational change to help Miro become a strategic pillar in innovation initiatives.\n\nStrategic Alignment & Continuous Improvement:\n\n - Co-facilitate Quarterly Business Reviews (QBRs) with Customer Success Managers to track progress against business goals.\n\n - Provide adoption reporting and business outcome analytics to inform ongoing strategy.\n\nWhat you’ll need\n\n - 5+ years in consulting, technical account management, forward-deployed engineering or similar roles in enterprise SaaS.\n\n - Experience operating in a pre-sales environment: shaping, scoping and positioning Professional Services engagements; comfortable developing customer proposals.\n\n - Strong technical fluency: familiarity with APIs, integrations and enterprise IT ecosystems.\n\n - Proven ability to lead workflow optimisation, platform adoption and large-scale change management initiatives.\n\n - Experience leveraging AI, prompt engineering and agentic workflows to support & enable customer use cases; familiarity with MCP and low/no code tooling a plus.\n\n - Expertise in platform analytics to drive data-informed decisions and continuous improvement.\n\n - Skilled at facilitating executive-level discussions and cross-functional workshops.\n\n - Familiarity with collaboration tooling and product/service development workflows is a plus.\n\n - Highly proactive, strategic thinker with a strong customer outcome orientation.\n\n - Fluency in both German & English (spoken & written) required. \n\n - Willing to travel to customer sites up to 25%.\n\nAbout the Engagement Model\n\n - Pre-Sales Contribution: TAMs are expected to actively contribute to the pre-sales cycle for their accounts, partnering with Sales to scope and position services engagements alongside their post-sale delivery responsibilities.\n\n - Fractional Engagement Model: Support a portfolio of up to three enterprise customers at 33%, 50% or 100% dedication levels.\n\n - Strategic Advisory Focus: TAMs provide strategic vision, technical program management and workflow optimisation guidance—not technical support, formal training delivery or custom development services.\n\n \n\nWhy you’ll love working here\n\n \n\n - You’ll help shape how the world’s leading companies innovate and collaborate in the AI-powered era.\n\n - You’ll join a highly motivated, collaborative and customer-obsessed team.\n\n - You’ll work on cutting-edge problems at the intersection of collaboration, innovation and AI.\n\n - You’ll have the opportunity to grow your career in a fast-paced, mission-driven environment.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-MD3"},{"id":"ed8cfa67-f8dc-4c96-a903-cf79b1669327","title":"Senior Network Site Reliability Engineer","department":"Engineering","team":"Development","employmentType":"FullTime","location":"Copenhagen","secondaryLocations":[],"publishedAt":"2026-06-12T11:30:40.956+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/ed8cfa67-f8dc-4c96-a903-cf79b1669327","applyUrl":"https://jobs.ashbyhq.com/miro/ed8cfa67-f8dc-4c96-a903-cf79b1669327/application","descriptionHtml":"About the Team
Miro is a fast-growing engineering organization building a business-critical collaboration platform used by companies around the world. As our product and infrastructure scale, we are looking for a Senior Network Site Reliability Engineer to help strengthen the reliability, availability, and scalability of our production environment.
In this role, you will focus on cloud automation, Infrastructure as Code, network reliability, and operational excellence across our AWS infrastructure. You will help improve how we deploy, operate, observe, and govern cloud infrastructure at scale.
With millions of users, a distributed team, and the support of outstanding VCs and advisors, it’s an incredible time to join Miro. Bring your skills, experience, and vision, so we can transform together how the world collaborates.
About the Role
The Foundations & Network team is growing to support Miro’s cloud infrastructure at scale. The team focuses on building stable, reliable, secure, and highly available solutions in AWS.
We own all Infrastructure-as-Code aspects and provide workflows to orchestrate automated solutions. We are also responsible for applying Governance policies and administration of our infrastructure resources on AWS.
What you’ll do
Work with our AWS infrastructure to continuously improve how we operate.
Build and lead all aspects of our CI/CD pipelines (GitLab/GitHub) and provide automated solutions for IaC deployment.
Implement automation and observability across infrastructure resources.
Bring your own ideas for improving our infrastructure stack and implement them.
Take part in our operational rotation to react and resolve incidents in production.
Maintain and develop the building blocks of our IaC terraform codebase.
Responsible for building, maintaining and optimizing Amazon Load Balancers, ensuring efficient traffic distribution and high availability for applications.
Configure and maintain Amazon CloudFront distributions to accelerate content delivery and improve end-user experience.
Develop and build Governance policies for our Cloud infrastructure.
Maintain and develop our CloudWan infrastructure
What you’ll need
8+ years of professional experience in infrastructure, reliability, networking, or software engineering
6+ years of experience as an SRE, DevOps Engineer, Network Engineer, Software Engineer, or similar
Hands-on experience with AWS infrastructure, including EC2, VPC, ALB, S3, Route 53, and CloudFront
Confident networking knowledge, including TCP/IP, HTTP/S, DNS, BGP, IPV6 and hands-on experience with AWS Cloud WAN
Solid knowledge and experience with CDN configuration
Strong experience with Infrastructure as Code, especially Terraform
Deep understanding of DevOps practices, CI/CD, automation, and production operations
Strong Linux skills and proficiency in Python, Bash, or another scripting/programming language
Experience driving cross-functional projects from concept to delivery in Agile environments
Strong problem-solving skills, with the ability to troubleshoot complex distributed systems and network issues
Clear communication skills and ability to collaborate effectively across engineering teams
Nice to have
Experience with containers and Kubernetes
Familiarity with AWS governance and security controls, including SCPs and IAM policies
Experience improving reliability, observability, performance, or incident response processes
Exposure to large-scale CDN, edge, or traffic-routing environments
Experience working in globally distributed infrastructure or platform teams
Basic experience using GCP and Azure
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-VS1
","descriptionPlain":"About the Team\n\n\n\n\n\nMiro is a fast-growing engineering organization building a business-critical collaboration platform used by companies around the world. As our product and infrastructure scale, we are looking for a Senior Network Site Reliability Engineer to help strengthen the reliability, availability, and scalability of our production environment.\n\nIn this role, you will focus on cloud automation, Infrastructure as Code, network reliability, and operational excellence across our AWS infrastructure. You will help improve how we deploy, operate, observe, and govern cloud infrastructure at scale.\n\nWith millions of users, a distributed team, and the support of outstanding VCs and advisors, it’s an incredible time to join Miro. Bring your skills, experience, and vision, so we can transform together how the world collaborates.\n\nAbout the Role\n\n\n\n\n\nThe Foundations & Network team is growing to support Miro’s cloud infrastructure at scale. The team focuses on building stable, reliable, secure, and highly available solutions in AWS.\n\nWe own all Infrastructure-as-Code aspects and provide workflows to orchestrate automated solutions. We are also responsible for applying Governance policies and administration of our infrastructure resources on AWS.\n\nWhat you’ll do\n\n\n\n - Work with our AWS infrastructure to continuously improve how we operate.\n\n - Build and lead all aspects of our CI/CD pipelines (GitLab/GitHub) and provide automated solutions for IaC deployment.\n\n - Implement automation and observability across infrastructure resources.\n\n - Bring your own ideas for improving our infrastructure stack and implement them.\n\n - Take part in our operational rotation to react and resolve incidents in production.\n\n - Maintain and develop the building blocks of our IaC terraform codebase.\n\n - Responsible for building, maintaining and optimizing Amazon Load Balancers, ensuring efficient traffic distribution and high availability for applications.\n\n - Configure and maintain Amazon CloudFront distributions to accelerate content delivery and improve end-user experience.\n\n - Develop and build Governance policies for our Cloud infrastructure.\n\n - Maintain and develop our CloudWan infrastructure\n\nWhat you’ll need\n\n\n\n - 8+ years of professional experience in infrastructure, reliability, networking, or software engineering\n\n - 6+ years of experience as an SRE, DevOps Engineer, Network Engineer, Software Engineer, or similar\n\n - Hands-on experience with AWS infrastructure, including EC2, VPC, ALB, S3, Route 53, and CloudFront\n\n - Confident networking knowledge, including TCP/IP, HTTP/S, DNS, BGP, IPV6 and hands-on experience with AWS Cloud WAN\n\n - Solid knowledge and experience with CDN configuration\n\n - Strong experience with Infrastructure as Code, especially Terraform\n\n - Deep understanding of DevOps practices, CI/CD, automation, and production operations\n\n - Strong Linux skills and proficiency in Python, Bash, or another scripting/programming language\n\n - Experience driving cross-functional projects from concept to delivery in Agile environments\n\n - Strong problem-solving skills, with the ability to troubleshoot complex distributed systems and network issues\n\n - Clear communication skills and ability to collaborate effectively across engineering teams\n\nNice to have\n\n - Experience with containers and Kubernetes\n\n - Familiarity with AWS governance and security controls, including SCPs and IAM policies\n\n - Experience improving reliability, observability, performance, or incident response processes\n\n - Exposure to large-scale CDN, edge, or traffic-routing environments\n\n - Experience working in globally distributed infrastructure or platform teams\n\n - Basic experience using GCP and Azure\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-VS1"},{"id":"030b1911-6146-4780-ad1d-f0b45d3ca791","title":"Strategic Account Executive - Asia","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"Singapore","secondaryLocations":[],"publishedAt":"2026-06-10T01:07:54.617+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/030b1911-6146-4780-ad1d-f0b45d3ca791","applyUrl":"https://jobs.ashbyhq.com/miro/030b1911-6146-4780-ad1d-f0b45d3ca791/application","descriptionHtml":"About the Team
Singapore is the hub for the Asia region at Miro. This role is a Strategic (Large Enterprise) Account Executive role partnering with our strategic and key accounts in the Asia region. The Strategic Accounts Team is at the forefront of Miro's growth strategy, partnering with the world's largest companies to drive innovation and AI transformation through Human-AI collaboration. We're a high-energy, collaborative team focused on establishing Miro as a strategic platform within our customers' organisations and expanding our enterprise footprint.
About the Role
As a Strategic Account Manager, you will own the end-to-end relationship and strategic growth for a portfolio of Miro's accounts within the Asia region, focusing on Hong Kong, China, Taiwan and Singapore markets. You will act as a trusted advisor, focusing on deeply understanding your customers' business challenges and objectives. Your goal is to drive significant value and innovation through Miro, fostering strong partnerships while identifying and executing on opportunities for both account expansion and new business growth within your assigned territory.
What you’ll do
Develop and execute strategic account plans for assigned large enterprise customers, identifying key opportunities for both expansion and new business growth
Build and maintain strong, long-term relationships with multiple stakeholders (including executives) across your accounts, acting as a trusted advisor
Proactively identify and engage new teams, departments, or high-value use cases within existing accounts to expand Miro's footprint and value
Lead complex sales cycles for both expansion and new business opportunities, from qualification and value articulation through to negotiation and close
Partner closely with Customer Success Managers to ensure customer health, drive adoption of key use cases, and identify growth signals
Master Miro's platform and solutions to effectively demonstrate value, inspire new ways of working, and address customer needs
Develop Miro’s brand in state government through events and partnering with industry bodie
Drive strong business management through achieving quarterly and annual targets and maintaining an accurate forecast and pipeline
What you’ll need
10+ years of successful experience in a quota-carrying Account Management or Account Executive role within SaaS, managing and growing large, complex enterprise accounts in Hong Kong, China and Singapore region
Proven track record of consistently exceeding targets through both new business acquisition (within accounts or potentially net-new) and account expansion/growth
Experience managing the full customer lifecycle, including navigating complex renewals and driving expansion opportunities (deals typically in the $50k-$150k+ ACV range)
Strong ability to build relationships and communicate value effectively with diverse stakeholders, including C-level/VP executives
Excellent discovery, strategic account planning, and value selling skills
Proficiency in applying a structured sales or account management methodology ie. MEDDPICC, Miller Heiman
Collaborative mindset with proven experience working effectively with Customer Success, Sales Engineering, Marketing, and other internal teams
Alignment with Miro's Mindsets (e.g., Drive, Curiosity, Empathy, Accountability) and a genuine passion for customer success
Bi-lingual in Mandarin language is advantageous.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-AN1
","descriptionPlain":"About the Team\n\nSingapore is the hub for the Asia region at Miro. This role is a Strategic (Large Enterprise) Account Executive role partnering with our strategic and key accounts in the Asia region. The Strategic Accounts Team is at the forefront of Miro's growth strategy, partnering with the world's largest companies to drive innovation and AI transformation through Human-AI collaboration. We're a high-energy, collaborative team focused on establishing Miro as a strategic platform within our customers' organisations and expanding our enterprise footprint.\n\n \n\nAbout the Role\n\nAs a Strategic Account Manager, you will own the end-to-end relationship and strategic growth for a portfolio of Miro's accounts within the Asia region, focusing on Hong Kong, China, Taiwan and Singapore markets. You will act as a trusted advisor, focusing on deeply understanding your customers' business challenges and objectives. Your goal is to drive significant value and innovation through Miro, fostering strong partnerships while identifying and executing on opportunities for both account expansion and new business growth within your assigned territory.\n\n \n\nWhat you’ll do\n\n - Develop and execute strategic account plans for assigned large enterprise customers, identifying key opportunities for both expansion and new business growth\n\n - Build and maintain strong, long-term relationships with multiple stakeholders (including executives) across your accounts, acting as a trusted advisor\n\n - Proactively identify and engage new teams, departments, or high-value use cases within existing accounts to expand Miro's footprint and value\n\n - Lead complex sales cycles for both expansion and new business opportunities, from qualification and value articulation through to negotiation and close\n\n - Partner closely with Customer Success Managers to ensure customer health, drive adoption of key use cases, and identify growth signals\n\n - Master Miro's platform and solutions to effectively demonstrate value, inspire new ways of working, and address customer needs\n\n - Develop Miro’s brand in state government through events and partnering with industry bodie\n\n - Drive strong business management through achieving quarterly and annual targets and maintaining an accurate forecast and pipeline\n\nWhat you’ll need\n\n - 10+ years of successful experience in a quota-carrying Account Management or Account Executive role within SaaS, managing and growing large, complex enterprise accounts in Hong Kong, China and Singapore region\n\n - Proven track record of consistently exceeding targets through both new business acquisition (within accounts or potentially net-new) and account expansion/growth\n\n - Experience managing the full customer lifecycle, including navigating complex renewals and driving expansion opportunities (deals typically in the $50k-$150k+ ACV range)\n\n - Strong ability to build relationships and communicate value effectively with diverse stakeholders, including C-level/VP executives\n\n - Excellent discovery, strategic account planning, and value selling skills\n\n - Proficiency in applying a structured sales or account management methodology ie. MEDDPICC, Miller Heiman\n\n - Collaborative mindset with proven experience working effectively with Customer Success, Sales Engineering, Marketing, and other internal teams\n\n - Alignment with Miro's Mindsets (e.g., Drive, Curiosity, Empathy, Accountability) and a genuine passion for customer success\n\n - Bi-lingual in Mandarin language is advantageous.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-AN1"},{"id":"d12f4876-44e2-45f6-925f-ec890a34590f","title":"Business Development Representative","department":"Sales","team":"Sales Development","employmentType":"FullTime","location":"Tokyo","secondaryLocations":[],"publishedAt":"2026-06-12T01:04:55.557+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/d12f4876-44e2-45f6-925f-ec890a34590f","applyUrl":"https://jobs.ashbyhq.com/miro/d12f4876-44e2-45f6-925f-ec890a34590f/application","descriptionHtml":"The Business Development Representative is a critical component of Miro’s go-to-market pipeline strategy — and an outstanding opportunity to sharpen enterprise sales fundamentals at real scale. You’ll join a team that works hard and moves fast, while prioritising a collaborative, well-balanced culture that invests in your development. As Miro continues to grow, BDRs who perform have a clear path into Account Executive roles across the SMB segment.
Our Business Development team works on the front line with accounts that have low to no usage — helping them unlock the full value of Miro and generating quality new logos and enterprise expansion. As a BDR, you’ll work in close partnership with Enterprise or Strategic AEs to jointly own a shared territory. Your prospecting efforts will take three shapes: outbounding into existing accounts with low usage to uncover additional value, managing and converting inbound leads within your accounts, and cold outbounding into priority accounts to open doors with key executives and stakeholders.
→Generate pipeline for ENT and Strategic AEs
Partner with Enterprise and Strategic Account Executives to build outbound sequences, book qualified meetings, and maintain a strong top-of-funnel across your shared territory.
→Run a dual NL and expansion motion
Balance outbounding into cold, priority accounts for new logo opportunities alongside re-engaging low-usage existing customers to drive incremental growth.
→Profile accounts and define territory strategy
Research and segment accounts to prioritise outreach, identify the right stakeholders, and craft targeted messaging that resonates with each buyer’s context.
→Engage inbound leads and new trials and users to drive revenue
Identify inbound signals from new trials and users within the existing base, and convert that activity into pipeline through timely, relevant outreach.
→Execute marketing campaigns and event follow-up
Collaborate with Marketing on outbound campaigns, event-sourced leads, and pipeline programmes to ensure no opportunity falls through the cracks.
→Master discovery and inspire new use cases
Develop consultative discovery skills to understand how prospects currently work, where friction exists, and how Miro can create meaningful change for their organisation.
→Own CRM accuracy and data quality
Be a key contributor to ensuring accurate, up-to-date data in Salesforce — enabling smarter territory planning and a stronger foundation for the team’s growth strategy.
1+ year of experience in sales, preferably in a SaaS or B2B tech environment; comfortable in a fast-paced, dynamic setting.
Bachelor’s or Master’s degree from a university.
Excellent verbal and written communication skills — you build rapport quickly and write with clarity and purpose.
Proven ability to develop relationships — you know how to earn trust with potential clients and internal partners alike.
Resilience and adaptability — you navigate ambiguity with a positive attitude and find a way through obstacles.
Genuine curiosity and growth mindset — you seek feedback, iterate on your approach, and are always looking to level up.
Results orientation — you’re energised by pipeline targets and motivated by the role you play in Miro’s continued growth.
AI fluency and curiosity — comfortable leveraging AI tools to improve prospect research, outreach preparation, productivity, and day-to-day execution.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-YN1
","descriptionPlain":"ABOUT THE TEAM\n\nThe Business Development Representative is a critical component of Miro’s go-to-market pipeline strategy — and an outstanding opportunity to sharpen enterprise sales fundamentals at real scale. You’ll join a team that works hard and moves fast, while prioritising a collaborative, well-balanced culture that invests in your development. As Miro continues to grow, BDRs who perform have a clear path into Account Executive roles across the SMB segment.\n\n\nABOUT THE ROLE\n\nOur Business Development team works on the front line with accounts that have low to no usage — helping them unlock the full value of Miro and generating quality new logos and enterprise expansion. As a BDR, you’ll work in close partnership with Enterprise or Strategic AEs to jointly own a shared territory. Your prospecting efforts will take three shapes: outbounding into existing accounts with low usage to uncover additional value, managing and converting inbound leads within your accounts, and cold outbounding into priority accounts to open doors with key executives and stakeholders.\n\n\nWHAT YOU’LL DO\n\n→Generate pipeline for ENT and Strategic AEs\n\nPartner with Enterprise and Strategic Account Executives to build outbound sequences, book qualified meetings, and maintain a strong top-of-funnel across your shared territory.\n\n→Run a dual NL and expansion motion\n\nBalance outbounding into cold, priority accounts for new logo opportunities alongside re-engaging low-usage existing customers to drive incremental growth.\n\n→Profile accounts and define territory strategy\n\nResearch and segment accounts to prioritise outreach, identify the right stakeholders, and craft targeted messaging that resonates with each buyer’s context.\n\n→Engage inbound leads and new trials and users to drive revenue\n\nIdentify inbound signals from new trials and users within the existing base, and convert that activity into pipeline through timely, relevant outreach.\n\n→Execute marketing campaigns and event follow-up\n\nCollaborate with Marketing on outbound campaigns, event-sourced leads, and pipeline programmes to ensure no opportunity falls through the cracks.\n\n→Master discovery and inspire new use cases\n\nDevelop consultative discovery skills to understand how prospects currently work, where friction exists, and how Miro can create meaningful change for their organisation.\n\n→Own CRM accuracy and data quality\n\nBe a key contributor to ensuring accurate, up-to-date data in Salesforce — enabling smarter territory planning and a stronger foundation for the team’s growth strategy.\n\n\nWHAT YOU’LL NEED\n\n1+ year of experience in sales, preferably in a SaaS or B2B tech environment; comfortable in a fast-paced, dynamic setting.\n\nBachelor’s or Master’s degree from a university.\n\nExcellent verbal and written communication skills — you build rapport quickly and write with clarity and purpose.\n\nProven ability to develop relationships — you know how to earn trust with potential clients and internal partners alike.\n\nResilience and adaptability — you navigate ambiguity with a positive attitude and find a way through obstacles.\n\nGenuine curiosity and growth mindset — you seek feedback, iterate on your approach, and are always looking to level up.\n\nResults orientation — you’re energised by pipeline targets and motivated by the role you play in Miro’s continued growth.\n\nAI fluency and curiosity — comfortable leveraging AI tools to improve prospect research, outreach preparation, productivity, and day-to-day execution.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-YN1"},{"id":"3d91eac3-d59e-4804-868d-07f6a2079021","title":"Innovation Architect","department":"Sales","team":"Professional Services","employmentType":"FullTime","location":"Sydney","secondaryLocations":[],"publishedAt":"2026-05-21T01:36:12.619+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/3d91eac3-d59e-4804-868d-07f6a2079021","applyUrl":"https://jobs.ashbyhq.com/miro/3d91eac3-d59e-4804-868d-07f6a2079021/application","descriptionHtml":"About the Team
The Innovation Architect sits within Miro's Professional Services organization, specifically inside the MOST (Miro Optimization Services & Training) program. MOST is Miro's subscription-based PS offering for enterprise customers. Each customer gets 240 hours per year to work with Miro experts on designing, implementing, and scaling how their teams collaborate. Innovation Architects work alongside Customer Success Managers, Technical Architects, and Engagement Managers to deliver structured, outcomes-driven engagements across some of Miro's most complex accounts.
About the Role
Enterprise customers have the hours. What they often don't have is someone who can translate where they want to go into a concrete, sequenced plan for getting there inside Miro. That's the gap this role fills.
The Innovation Architect is the strategic and architectural layer of a MOST engagement. They run discovery, diagnose how teams actually work today, design the governance and collaboration infrastructure to support where the customer is heading, and build the roadmap for how 240 hours get used across the year. They also own AI workflow advisory, helping customers move from ad hoc Miro usage to intelligent, repeatable collaboration systems.
This role is open because the program is growing and the complexity of enterprise accounts has outpaced what CSMs and Technical Architects can absorb on top of their core scope. The right candidate has a consulting background, is fluent in collaboration platforms, and is comfortable running live discovery with a skeptical CTO and a frustrated Product Lead at the same time. They own delivery quality from day one.
What you’ll do
Own the solution roadmap for a portfolio of MOST accounts: run structured discovery, map the customer's operating model, and design a sequenced 240-hour plan tied directly to their business outcomes
Architect end-to-end Miro implementations covering workspace governance, access models, naming conventions, and lifecycle management for organizations operating at scale
Lead AI workflow advisory as a core workstream: diagnose collaboration inefficiencies and build intelligent, automated solutions using Miro's AI capabilities and adjacent platform integrations
Facilitate executive and cross-functional working sessions including Agile planning, design thinking, strategy, and innovation workshops
Drive adoption through change management: stakeholder alignment, communication planning, phased rollouts, and hands-on coaching on Miro best practices
Track progress against defined outcomes across the full subscription lifecycle, surface risks early, and adjust the plan as priorities shift
Contribute reusable delivery assets (templates, frameworks, playbooks) that raise the consistency floor across PS and reduce time-to-value for future engagements
What you’ll need
6+ years in consulting, change management, Agile transformation, or professional services supporting enterprise organizations
Experience leading structured discovery with VP-level and above stakeholders and turning ambiguous findings into a clear, prioritized plan
Working knowledge of collaboration governance: workspace architecture, access models, naming conventions, and lifecycle management at enterprise scale
Fluency in Miro or a comparable collaboration platform (Figma, Lucid, Confluence, JIRA)
Hands-on experience designing AI-powered workflow optimization: automation, prompt-based workflows, or AI-assisted tooling in an enterprise environment
Able to simplify complex governance and architecture topics for non-technical audiences without losing the thread
Comfortable working across IT, Product, Design, Strategy, and PMO simultaneously, often with conflicting stakeholder priorities
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-AN1
","descriptionPlain":"About the Team\n\nThe Innovation Architect sits within Miro's Professional Services organization, specifically inside the MOST (Miro Optimization Services & Training) program. MOST is Miro's subscription-based PS offering for enterprise customers. Each customer gets 240 hours per year to work with Miro experts on designing, implementing, and scaling how their teams collaborate. Innovation Architects work alongside Customer Success Managers, Technical Architects, and Engagement Managers to deliver structured, outcomes-driven engagements across some of Miro's most complex accounts.\n\n \n\nAbout the Role\n\nEnterprise customers have the hours. What they often don't have is someone who can translate where they want to go into a concrete, sequenced plan for getting there inside Miro. That's the gap this role fills.\n\n\n\nThe Innovation Architect is the strategic and architectural layer of a MOST engagement. They run discovery, diagnose how teams actually work today, design the governance and collaboration infrastructure to support where the customer is heading, and build the roadmap for how 240 hours get used across the year. They also own AI workflow advisory, helping customers move from ad hoc Miro usage to intelligent, repeatable collaboration systems.\n\n\nThis role is open because the program is growing and the complexity of enterprise accounts has outpaced what CSMs and Technical Architects can absorb on top of their core scope. The right candidate has a consulting background, is fluent in collaboration platforms, and is comfortable running live discovery with a skeptical CTO and a frustrated Product Lead at the same time. They own delivery quality from day one.\n\nWhat you’ll do\n\n - Own the solution roadmap for a portfolio of MOST accounts: run structured discovery, map the customer's operating model, and design a sequenced 240-hour plan tied directly to their business outcomes\n\n - Architect end-to-end Miro implementations covering workspace governance, access models, naming conventions, and lifecycle management for organizations operating at scale\n\n - Lead AI workflow advisory as a core workstream: diagnose collaboration inefficiencies and build intelligent, automated solutions using Miro's AI capabilities and adjacent platform integrations\n\n - Facilitate executive and cross-functional working sessions including Agile planning, design thinking, strategy, and innovation workshops\n\n - Drive adoption through change management: stakeholder alignment, communication planning, phased rollouts, and hands-on coaching on Miro best practices\n\n - Track progress against defined outcomes across the full subscription lifecycle, surface risks early, and adjust the plan as priorities shift\n\n - Contribute reusable delivery assets (templates, frameworks, playbooks) that raise the consistency floor across PS and reduce time-to-value for future engagements\n\n \n\nWhat you’ll need\n\n - 6+ years in consulting, change management, Agile transformation, or professional services supporting enterprise organizations\n\n - Experience leading structured discovery with VP-level and above stakeholders and turning ambiguous findings into a clear, prioritized plan\n\n - Working knowledge of collaboration governance: workspace architecture, access models, naming conventions, and lifecycle management at enterprise scale\n\n - Fluency in Miro or a comparable collaboration platform (Figma, Lucid, Confluence, JIRA)\n\n - Hands-on experience designing AI-powered workflow optimization: automation, prompt-based workflows, or AI-assisted tooling in an enterprise environment\n\n - Able to simplify complex governance and architecture topics for non-technical audiences without losing the thread\n\n - Comfortable working across IT, Product, Design, Strategy, and PMO simultaneously, often with conflicting stakeholder priorities\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-AN1"},{"id":"d0a2efe1-9f76-482b-8878-667d1296f85e","title":"Enterprise Account Executive","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"Austin","secondaryLocations":[],"publishedAt":"2026-07-01T15:41:42.034+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/d0a2efe1-9f76-482b-8878-667d1296f85e","applyUrl":"https://jobs.ashbyhq.com/miro/d0a2efe1-9f76-482b-8878-667d1296f85e/application","descriptionHtml":"About the Team
The Enterprise Sales team works with large, complex organisations — companies with 3,000 to 15,000 employees — that are rethinking how their teams collaborate, innovate, and bring products to market. Our deals are multi-threaded, multi-stakeholder, and often multi-year; we work in tightly coordinated PODs alongside Solution Engineering, Customer Success, Value Advisory, and Field Marketing.
About the Role
Enterprise companies don’t buy software — they adopt platforms. As an Enterprise AE, you’re building a strategic case for how Miro can become the nerve centre for innovation within some of the world’s most complex organisations. You’ll be responsible for both landing new logos and expanding within your named account territory, requiring mastery of multi-threaded discovery, formal business case construction, and C-suite executive presence.
What you’ll do
→Land and expand a named account territory: Pursue net-new logos and grow existing footprint across a portfolio of 3,000–15,000 EE organisations, with a disciplined outbound motion running in parallel.
→Run complex, multi-threaded sales cycles: Orchestrate discovery across Lines of Business, IT, and executive leadership; map stakeholders, build champions, and create irrefutable business cases.
→Partner with your POD to win: Work closely with Solution Engineering, Customer Success, Value Advisory, and Professional Services to deliver a seamless experience from first meeting to deployment.
→Engage at VP and C-suite level: Communicate Miro’s strategic value in the language of business outcomes, organisational design, and innovation ROI.
→Forecast with precision: Leverage MEDDPICC rigorously to qualify and advance opportunities; use leading indicators to stay ahead of coverage requirements.
→Raise the bar for the team: Contribute deal learnings, share best practices, and mentor peers on territory planning, stakeholder mapping, and value-selling.
What you’ll need
→5+ years B2B SaaS sales with meaningful tenure on enterprise accounts of 3,000+ employees.
→Expert-level MEDDPICC command — fluent across complex multi-stakeholder deals; coaches others.
→Proven $50k–$100k+ ARR closes with 3–12 month cycles in complex, multi-product sales environments; demonstrated formal business cases and ROI models.
→Strong executive presence — credibly engages Director, VP, and C-level across technical and business personas.
→Disciplined outbound habit — dedicates consistent weekly time to pipeline generation.
→AI fluency and curiosity — leverages AI tools to improve account research, territory strategy, stakeholder mapping, and overall sales productivity.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
Recruiter: #LI-JR2
","descriptionPlain":"About the Team\n\nThe Enterprise Sales team works with large, complex organisations — companies with 3,000 to 15,000 employees — that are rethinking how their teams collaborate, innovate, and bring products to market. Our deals are multi-threaded, multi-stakeholder, and often multi-year; we work in tightly coordinated PODs alongside Solution Engineering, Customer Success, Value Advisory, and Field Marketing.\n\nAbout the Role\n\nEnterprise companies don’t buy software — they adopt platforms. As an Enterprise AE, you’re building a strategic case for how Miro can become the nerve centre for innovation within some of the world’s most complex organisations. You’ll be responsible for both landing new logos and expanding within your named account territory, requiring mastery of multi-threaded discovery, formal business case construction, and C-suite executive presence.\n\nWhat you’ll do\n\n→Land and expand a named account territory: Pursue net-new logos and grow existing footprint across a portfolio of 3,000–15,000 EE organisations, with a disciplined outbound motion running in parallel.\n\n→Run complex, multi-threaded sales cycles: Orchestrate discovery across Lines of Business, IT, and executive leadership; map stakeholders, build champions, and create irrefutable business cases.\n\n→Partner with your POD to win: Work closely with Solution Engineering, Customer Success, Value Advisory, and Professional Services to deliver a seamless experience from first meeting to deployment.\n\n→Engage at VP and C-suite level: Communicate Miro’s strategic value in the language of business outcomes, organisational design, and innovation ROI.\n\n→Forecast with precision: Leverage MEDDPICC rigorously to qualify and advance opportunities; use leading indicators to stay ahead of coverage requirements.\n\n→Raise the bar for the team: Contribute deal learnings, share best practices, and mentor peers on territory planning, stakeholder mapping, and value-selling.\n\nWhat you’ll need\n\n→5+ years B2B SaaS sales with meaningful tenure on enterprise accounts of 3,000+ employees.\n\n→Expert-level MEDDPICC command — fluent across complex multi-stakeholder deals; coaches others.\n\n→Proven $50k–$100k+ ARR closes with 3–12 month cycles in complex, multi-product sales environments; demonstrated formal business cases and ROI models.\n\n→Strong executive presence — credibly engages Director, VP, and C-level across technical and business personas.\n\n→Disciplined outbound habit — dedicates consistent weekly time to pipeline generation.\n\n→AI fluency and curiosity — leverages AI tools to improve account research, territory strategy, stakeholder mapping, and overall sales productivity.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\nRecruiter: #LI-JR2"},{"id":"9044dc63-bc57-4432-a775-7305e39469b7","title":"Strategic Account Executive","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"Tokyo","secondaryLocations":[],"publishedAt":"2026-07-13T01:01:00.585+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/9044dc63-bc57-4432-a775-7305e39469b7","applyUrl":"https://jobs.ashbyhq.com/miro/9044dc63-bc57-4432-a775-7305e39469b7/application","descriptionHtml":"The Strategic Accounts team’s mission is to make Miro the nerve center for innovation inside the world’s largest companies. We partner with Fortune 500 and Global 2000 enterprises to help them accelerate product development, improve cross-functional alignment, and transform how teams move from strategy to execution.
This team sits at the center of Miro’s evolution from a collaboration product to an AI-powered innovation workspace. Our Strategic AEs operate as account CEOs, leading cross-functional account teams across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, and executive leadership.
Winning in Strategic Accounts is not about managing a territory or closing isolated deals. It is about building multi-year account strategies, identifying the customer’s most important business initiatives, and expanding Miro into mission-critical workflows across Product, Engineering, Design, IT, Operations, and transformation teams.
As a Strategic AE, you will own a focused portfolio of Miro’s largest enterprise customers. You will be expected to understand each account’s industry context, operating model, executive priorities, political landscape, renewal dynamics, and expansion potential. You will create pipeline through disciplined account-based execution, build executive alignment around measurable outcomes, and orchestrate Miro’s internal resources to turn strategic opportunities into durable enterprise partnerships.
→Own a portfolio of named strategic accounts
Develop and execute deep account strategies across 3–10 global enterprise customers. Identify priority business initiatives, critical workflows, executive buyers, Champions, renewal moments, competitive risks, and multi-product expansion opportunities.
→Drive workflow-led expansion
Position Miro around high-value enterprise workflows such as product strategy, roadmapping, customer discovery, prototyping, planning, agile execution, technical diagramming, portfolio visibility, and innovation governance. Connect Miro’s platform to measurable customer outcomes, including faster product cycles, stronger alignment, improved productivity, and better execution across distributed teams.
→Build executive alignment and business cases
Engage senior leaders across Product, Engineering, Design, IT, Transformation, Finance, and the C-suite. Create compelling business cases that tie Miro to named customer initiatives, quantified pain, strategic priorities, and long-term value realization.
→Orchestrate complex account teams
Lead cross-functional PODs across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, BDRs, and senior leadership. Align the team around clear account objectives, executive engagement plans, validation events, and expansion plays.
→Create and manage strategic pipeline
Maintain a disciplined account-based pipeline generation motion. Use executive outreach, customer workshops, field marketing, partner collaboration, BDR support, and renewal planning to stay multiple quarters ahead on pipeline coverage.
→Operate with rigorous sales discipline
Apply MEDDPICC and Command of the Message at an expert level. Build customer-validated problem statements, develop real Champions, secure Economic Buyer access, quantify business impact, and use mutual plans to drive complex opportunities forward.
→Shape how Miro wins in the enterprise
Bring field intelligence back to Product, Marketing, Customer Success, and leadership. Help refine Miro’s enterprise narrative, identify repeatable expansion patterns, mentor peers, and contribute to regional go-to-market strategy.
10+ years of SaaS sales experience, including significant experience selling to Fortune 500 / Global 2000 enterprises with 10,000+ employees.
Proven success owning a small number of strategic named accounts and driving complex expansion motions across multiple business units, geographies, personas, and executive stakeholders.
Track record closing and expanding $250K–$1M+ enterprise opportunities, ideally including multi-product, multi-year, or transformation-oriented deals.
Strong ability to build executive relationships across Product, Engineering, Design, IT, Transformation, Finance, and C-level stakeholders.
Deep MEDDPICC and Command of the Message discipline, including strong qualification, Champion development, Economic Buyer engagement, quantified pain, decision-process management, and value-based selling.
Experience orchestrating cross-functional deal teams across SE, CS, Services, Value Advisory, Product, Marketing, Partners, BDRs, and executive sponsors.
Strong account planning discipline, with the ability to translate customer strategy into named initiatives, workflow opportunities, stakeholder maps, pipeline plans, and measurable expansion outcomes.
Comfort operating in complex, ambiguous enterprise environments where success requires persistence, business acumen, internal leadership, and the ability to create belief with both customers and internal teams.
AI fluency and curiosity, with a track record of leveraging AI tools to improve account research, stakeholder mapping, territory strategy, opportunity planning, customer insights, and overall sales productivity.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-YN1
","descriptionPlain":"ABOUT THE TEAM\n\nThe Strategic Accounts team’s mission is to make Miro the nerve center for innovation inside the world’s largest companies. We partner with Fortune 500 and Global 2000 enterprises to help them accelerate product development, improve cross-functional alignment, and transform how teams move from strategy to execution.\n\nThis team sits at the center of Miro’s evolution from a collaboration product to an AI-powered innovation workspace. Our Strategic AEs operate as account CEOs, leading cross-functional account teams across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, and executive leadership.\n\n\nABOUT THE ROLE\n\nWinning in Strategic Accounts is not about managing a territory or closing isolated deals. It is about building multi-year account strategies, identifying the customer’s most important business initiatives, and expanding Miro into mission-critical workflows across Product, Engineering, Design, IT, Operations, and transformation teams.\n\nAs a Strategic AE, you will own a focused portfolio of Miro’s largest enterprise customers. You will be expected to understand each account’s industry context, operating model, executive priorities, political landscape, renewal dynamics, and expansion potential. You will create pipeline through disciplined account-based execution, build executive alignment around measurable outcomes, and orchestrate Miro’s internal resources to turn strategic opportunities into durable enterprise partnerships.\n\n\nWHAT YOU’LL DO\n\n→Own a portfolio of named strategic accounts\n\nDevelop and execute deep account strategies across 3–10 global enterprise customers. Identify priority business initiatives, critical workflows, executive buyers, Champions, renewal moments, competitive risks, and multi-product expansion opportunities.\n\n→Drive workflow-led expansion\n\nPosition Miro around high-value enterprise workflows such as product strategy, roadmapping, customer discovery, prototyping, planning, agile execution, technical diagramming, portfolio visibility, and innovation governance. Connect Miro’s platform to measurable customer outcomes, including faster product cycles, stronger alignment, improved productivity, and better execution across distributed teams.\n\n→Build executive alignment and business cases\n\nEngage senior leaders across Product, Engineering, Design, IT, Transformation, Finance, and the C-suite. Create compelling business cases that tie Miro to named customer initiatives, quantified pain, strategic priorities, and long-term value realization.\n\n→Orchestrate complex account teams\n\nLead cross-functional PODs across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, BDRs, and senior leadership. Align the team around clear account objectives, executive engagement plans, validation events, and expansion plays.\n\n→Create and manage strategic pipeline\n\nMaintain a disciplined account-based pipeline generation motion. Use executive outreach, customer workshops, field marketing, partner collaboration, BDR support, and renewal planning to stay multiple quarters ahead on pipeline coverage.\n\n→Operate with rigorous sales discipline\n\nApply MEDDPICC and Command of the Message at an expert level. Build customer-validated problem statements, develop real Champions, secure Economic Buyer access, quantify business impact, and use mutual plans to drive complex opportunities forward.\n\n→Shape how Miro wins in the enterprise\n\nBring field intelligence back to Product, Marketing, Customer Success, and leadership. Help refine Miro’s enterprise narrative, identify repeatable expansion patterns, mentor peers, and contribute to regional go-to-market strategy.\n\n\nWHAT YOU’LL NEED\n\n10+ years of SaaS sales experience, including significant experience selling to Fortune 500 / Global 2000 enterprises with 10,000+ employees.\n\nProven success owning a small number of strategic named accounts and driving complex expansion motions across multiple business units, geographies, personas, and executive stakeholders.\n\nTrack record closing and expanding $250K–$1M+ enterprise opportunities, ideally including multi-product, multi-year, or transformation-oriented deals.\n\nStrong ability to build executive relationships across Product, Engineering, Design, IT, Transformation, Finance, and C-level stakeholders.\n\nDeep MEDDPICC and Command of the Message discipline, including strong qualification, Champion development, Economic Buyer engagement, quantified pain, decision-process management, and value-based selling.\n\nExperience orchestrating cross-functional deal teams across SE, CS, Services, Value Advisory, Product, Marketing, Partners, BDRs, and executive sponsors.\n\nStrong account planning discipline, with the ability to translate customer strategy into named initiatives, workflow opportunities, stakeholder maps, pipeline plans, and measurable expansion outcomes.\n\nComfort operating in complex, ambiguous enterprise environments where success requires persistence, business acumen, internal leadership, and the ability to create belief with both customers and internal teams.\n\nAI fluency and curiosity, with a track record of leveraging AI tools to improve account research, stakeholder mapping, territory strategy, opportunity planning, customer insights, and overall sales productivity.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-YN1"},{"id":"a4cce875-778e-4dcf-bc10-59eb27b8f519","title":"Enterprise Sales Leader, DACH ","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"Munich","secondaryLocations":[],"publishedAt":"2026-07-10T09:22:38.829+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/a4cce875-778e-4dcf-bc10-59eb27b8f519","applyUrl":"https://jobs.ashbyhq.com/miro/a4cce875-778e-4dcf-bc10-59eb27b8f519/application","descriptionHtml":"About the Team
Miro is looking to hire a strong leader to lead our go-to-market presence in the Enterprise Segment of our DACH region, lead that part of the DACH Sales team, and contribute to driving the company through the next phase of growth in the region — as Miro scales from a single-product company into a multi-product AI platform. This role is based in our Munich hub. Each role at Miro is based at one of our physical hubs and we look for talent that want to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 2 days a week in office culture as our baseline.
About the Role
This role will report into our Head of DACH, driving the geography through the next phase of growth in the region and will be a key member of the DACH sales leadership organization. This is an ideal role for someone who is a natural builder with a passion for sales, strategy, and platform-led growth — motivated by developing talent and creating high-performing teams that sell outcomes, not features.
What you’ll do
Formulate the Enterprise go-to-market strategy in DACH in close collaboration with sales leadership, revenue operations, product and marketing — anchored in Miro's shift to solution and consultative selling and multi-product platform adoption
Run, coach, train, and develop a diverse team of sales people selling into the Enterprise segment, building the muscle to run multi-product, workflow-level discovery rather than single-product pitches
Be responsible for selling to new customers and growing and retaining existing customers through platform expansion, not just seat growth
Orchestrate a virtual team around each strategic account, aligning closely with functional managers across Solution Engineering, Customer Success, Renewals, Professional Services, and Channel/Partnerships to drive coordinated account plans and consistent customer outcomes
Personally lead or co-lead executive-level conversations at some of our largest and most dynamic customers, applying consultative selling to engage both technology and business leaders beyond the typical CIO org (e.g. CFO, COO, Chief Product/Design Officers, business unit heads) and anchoring Miro to their strategic priorities rather than product features
Champion Miro's AI-first platform narrative internally and with customers, translating company-wide product direction into DACH market relevance
Help improve our offerings by providing salespeople's and customers' perspective to the product team, especially on localisation, AI adoption barriers (e.g. data sovereignty, works council considerations), and specific DACH market needs
What you’ll need
8+ years of Sales experience with strong performance and career traction, preferably in DACH
3+ years of DACH Sales leadership experience at high-growth Enterprise SaaS companies scaling to Millions in ARR globally
Experience running a complex multi-motion, multi-product sales organization including high-velocity sales, strategic $250K+ deals, and platform/solution-selling motions
Proven consultative selling experience, with a track record of engaging both technical and business stakeholders across an organization — not limited to the traditional IT/CIO buying center
Experience orchestrating cross-functional virtual teams (Solution Engineering, Customer Success, Renewals, Professional Services, Channel) to drive account strategy and execution
Experience hiring and developing people, and building teams comfortable operating in a fast-changing product and pricing environment
Strong understanding of the DACH B2B SaaS and AI market, and demonstrated ability to work with Marketing, Customer Success, and Product to capture the market opportunity
Experience applying AI within a GTM/sales organization (e.g. AI-driven pipeline tools, account intelligence, or sales enablement) is a strong plus
Spoken German is highly preferred
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-ET1
","descriptionPlain":"About the Team\n\nMiro is looking to hire a strong leader to lead our go-to-market presence in the Enterprise Segment of our DACH region, lead that part of the DACH Sales team, and contribute to driving the company through the next phase of growth in the region — as Miro scales from a single-product company into a multi-product AI platform. This role is based in our Munich hub. Each role at Miro is based at one of our physical hubs and we look for talent that want to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 2 days a week in office culture as our baseline.\n\nAbout the Role\n\nThis role will report into our Head of DACH, driving the geography through the next phase of growth in the region and will be a key member of the DACH sales leadership organization. This is an ideal role for someone who is a natural builder with a passion for sales, strategy, and platform-led growth — motivated by developing talent and creating high-performing teams that sell outcomes, not features.\n\nWhat you’ll do\n\n - Formulate the Enterprise go-to-market strategy in DACH in close collaboration with sales leadership, revenue operations, product and marketing — anchored in Miro's shift to solution and consultative selling and multi-product platform adoption\n\n - Run, coach, train, and develop a diverse team of sales people selling into the Enterprise segment, building the muscle to run multi-product, workflow-level discovery rather than single-product pitches\n\n - Be responsible for selling to new customers and growing and retaining existing customers through platform expansion, not just seat growth\n\n - Orchestrate a virtual team around each strategic account, aligning closely with functional managers across Solution Engineering, Customer Success, Renewals, Professional Services, and Channel/Partnerships to drive coordinated account plans and consistent customer outcomes\n\n - Personally lead or co-lead executive-level conversations at some of our largest and most dynamic customers, applying consultative selling to engage both technology and business leaders beyond the typical CIO org (e.g. CFO, COO, Chief Product/Design Officers, business unit heads) and anchoring Miro to their strategic priorities rather than product features\n\n - Champion Miro's AI-first platform narrative internally and with customers, translating company-wide product direction into DACH market relevance\n\n - Help improve our offerings by providing salespeople's and customers' perspective to the product team, especially on localisation, AI adoption barriers (e.g. data sovereignty, works council considerations), and specific DACH market needs\n\n \n\nWhat you’ll need\n\n - 8+ years of Sales experience with strong performance and career traction, preferably in DACH\n\n - 3+ years of DACH Sales leadership experience at high-growth Enterprise SaaS companies scaling to Millions in ARR globally\n\n - Experience running a complex multi-motion, multi-product sales organization including high-velocity sales, strategic $250K+ deals, and platform/solution-selling motions\n\n - Proven consultative selling experience, with a track record of engaging both technical and business stakeholders across an organization — not limited to the traditional IT/CIO buying center\n\n - Experience orchestrating cross-functional virtual teams (Solution Engineering, Customer Success, Renewals, Professional Services, Channel) to drive account strategy and execution\n\n - Experience hiring and developing people, and building teams comfortable operating in a fast-changing product and pricing environment\n\n - Strong understanding of the DACH B2B SaaS and AI market, and demonstrated ability to work with Marketing, Customer Success, and Product to capture the market opportunity\n\n - Experience applying AI within a GTM/sales organization (e.g. AI-driven pipeline tools, account intelligence, or sales enablement) is a strong plus\n\n - Spoken German is highly preferred\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-ET1"},{"id":"2185d4ce-4f16-4644-926d-0218f9b48994","title":"Technical Account Manager, Japan","department":"Sales","team":"Professional Services","employmentType":"FullTime","location":"Tokyo","secondaryLocations":[],"publishedAt":"2026-07-14T00:48:08.136+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/2185d4ce-4f16-4644-926d-0218f9b48994","applyUrl":"https://jobs.ashbyhq.com/miro/2185d4ce-4f16-4644-926d-0218f9b48994/application","descriptionHtml":"About the Team
The Professional Services organisation at Miro is focused on ensuring our Enterprise customers achieve exceptional outcomes through the Innovation Workspace. As part of a global team, you will partner closely with Customer Success, Product, and Engineering to deliver high-impact solutions and continuously evolve how we support our customers.
Our team of strategic advisors, onboarding experts, and technical account managers work side-by-side with customers to transform how they collaborate, build, and innovate—powered by agentic AI and Miro’s world-class platform.
About the Role
We are seeking a Technical Account Manager (TAM) to partner with Enterprise customers and help them maximize the business value of their investment in Miro. This is a highly strategic, customer-facing role where you will act as a trusted technical advisor, guiding customers through workflow transformation, AI-driven adoption, and long-term platform integration.
As a TAM, you will pioneer how Miro’s AI capabilities can be embedded into enterprise workflows, helping customers redesign how they work—from discovery through delivery. You will combine consulting expertise, technical fluency, and change management to drive meaningful, measurable outcomes.
TAMs play a critical role in shaping how the world’s most innovative companies Discover, Define, and Deliver new products and services. Operating with a high degree of autonomy, you will take ownership of customer outcomes end-to-end, proactively identifying opportunities to improve adoption, optimize workflows, and strengthen long-term partnerships.
What you’ll do
Workflow Optimization:
Redesign and optimize customer workflows across the Discover–Define–Deliver lifecycle, leveraging Miro’s AI capabilities
Guide customers in adopting AI-driven ways of working, including prompt engineering and automation opportunities
Recommend integration strategies that drive alignment, efficiency, and business impact
Technology Optimization:
Support customers in integrating Miro with their ecosystem using APIs, integrations, and other technical capabilities
Monitor platform health, engagement, and usage patterns to proactively identify opportunities for deeper adoption
Help reduce tool fragmentation and enable teams to work more effectively within Miro
Change Management & Scaling:
Equip internal champions with strategies to scale adoption across teams, regions, and departments
Support Centers of Excellence (CoEs) in establishing governance, best practices, and scalable deployment models
Lead organizational change initiatives to position Miro as a strategic platform for innovation
Strategic Alignment & Continuous Improvement:
Partner with Customer Success Managers to deliver impactful Quarterly Business Reviews (QBRs), translating platform data into actionable insights and measurable ROI
Act as a strategic technical partner, anticipating customer needs and shaping long-term success plans
Provide data-driven recommendations to continuously improve adoption, engagement, and business outcomes
What you’ll need
5+ years in consulting, technical account management, customer success, or similar customer-facing roles in enterprise SaaS
Hands-on experience with AI tools, prompt engineering, or automation workflows (highly preferred)
Strong technical fluency with APIs, integrations, and enterprise IT ecosystems
Proven ability to lead workflow transformation, platform adoption, and change management at scale
Experience using analytics and data to drive decision-making and customer outcomes
Ability to facilitate executive-level discussions and cross-functional workshops with credibility
Proactive, ownership-driven mindset with the ability to operate independently in a fast-paced, ambiguous environment
Native-level Japanese and business-level English proficiency required
Experience in the Japanese enterprise market is highly advantageous
A continuous learning mindset with the agility to stay ahead of rapidly evolving AI trends and integrate them into customer strategies.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-YN1
","descriptionPlain":"About the Team\n\nThe Professional Services organisation at Miro is focused on ensuring our Enterprise customers achieve exceptional outcomes through the Innovation Workspace. As part of a global team, you will partner closely with Customer Success, Product, and Engineering to deliver high-impact solutions and continuously evolve how we support our customers.\n\nOur team of strategic advisors, onboarding experts, and technical account managers work side-by-side with customers to transform how they collaborate, build, and innovate—powered by agentic AI and Miro’s world-class platform.\n\nAbout the Role\n\nWe are seeking a Technical Account Manager (TAM) to partner with Enterprise customers and help them maximize the business value of their investment in Miro. This is a highly strategic, customer-facing role where you will act as a trusted technical advisor, guiding customers through workflow transformation, AI-driven adoption, and long-term platform integration.\n\nAs a TAM, you will pioneer how Miro’s AI capabilities can be embedded into enterprise workflows, helping customers redesign how they work—from discovery through delivery. You will combine consulting expertise, technical fluency, and change management to drive meaningful, measurable outcomes.\n\nTAMs play a critical role in shaping how the world’s most innovative companies Discover, Define, and Deliver new products and services. Operating with a high degree of autonomy, you will take ownership of customer outcomes end-to-end, proactively identifying opportunities to improve adoption, optimize workflows, and strengthen long-term partnerships.\n\nWhat you’ll do\n\nWorkflow Optimization:\n\n - Redesign and optimize customer workflows across the Discover–Define–Deliver lifecycle, leveraging Miro’s AI capabilities\n\n - Guide customers in adopting AI-driven ways of working, including prompt engineering and automation opportunities\n\n - Recommend integration strategies that drive alignment, efficiency, and business impact\n\nTechnology Optimization:\n\n - Support customers in integrating Miro with their ecosystem using APIs, integrations, and other technical capabilities\n\n - Monitor platform health, engagement, and usage patterns to proactively identify opportunities for deeper adoption\n\n - Help reduce tool fragmentation and enable teams to work more effectively within Miro\n\nChange Management & Scaling:\n\n - Equip internal champions with strategies to scale adoption across teams, regions, and departments\n\n - Support Centers of Excellence (CoEs) in establishing governance, best practices, and scalable deployment models\n\n - Lead organizational change initiatives to position Miro as a strategic platform for innovation\n\nStrategic Alignment & Continuous Improvement:\n\n - Partner with Customer Success Managers to deliver impactful Quarterly Business Reviews (QBRs), translating platform data into actionable insights and measurable ROI\n\n - Act as a strategic technical partner, anticipating customer needs and shaping long-term success plans\n\n - Provide data-driven recommendations to continuously improve adoption, engagement, and business outcomes\n\nWhat you’ll need\n\n - 5+ years in consulting, technical account management, customer success, or similar customer-facing roles in enterprise SaaS\n\n - Hands-on experience with AI tools, prompt engineering, or automation workflows (highly preferred)\n\n - Strong technical fluency with APIs, integrations, and enterprise IT ecosystems\n\n - Proven ability to lead workflow transformation, platform adoption, and change management at scale\n\n - Experience using analytics and data to drive decision-making and customer outcomes\n\n - Ability to facilitate executive-level discussions and cross-functional workshops with credibility\n\n - Proactive, ownership-driven mindset with the ability to operate independently in a fast-paced, ambiguous environment\n\n - Native-level Japanese and business-level English proficiency required\n\n - Experience in the Japanese enterprise market is highly advantageous\n\n - A continuous learning mindset with the agility to stay ahead of rapidly evolving AI trends and integrate them into customer strategies.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-YN1"}],"apiVersion":"1"}