About the Team
Design at Miro sits at the heart of how millions of people experience collaboration. Our product design team works across the full breadth of the platform, from the foundational canvas experience to the emerging AI-powered capabilities that are redefining how teams think, create, and build together. We're a team that cares deeply about craft, moves with intention, and believes that great design is inseparable from great outcomes.
As Miro continues to grow and evolve, the design team is scaling to meet that ambition. We're investing in leadership that can raise the bar on both the quality of our work and the health of our teams, people who understand that building a great design org and shipping great product experiences are the same job.
About the Role
As Director of Product Design, you will lead a small team and be an active designer yourself. This is not a role where leadership means distance from the work. You'll be the creative director for your area of the product, shape how design thinks about problems and solutions, and then roll up your sleeves to ensure the execution matches the vision.
This role is critical because Miro is at an inflection point. AI is changing what collaboration software can and should be, and the design decisions made now will shape how teams around the world work for years to come. You'll have the scope, the resources, and the mandate to do some of the most consequential design work of your career.
What you’ll do
Set the creative vision for your product area and hold the bar for it — not just in words, but in the work itself. You'll define what good looks like, then stay close enough to the craft to know when you're getting there and when you're not.
Lead, mentor, and grow a team of product designers across multiple levels, building a culture where rigorous critique and psychological safety exist in the same room.
Get your hands dirty at the moments that matter, shaping early frameworks when the problem is still fuzzy, writing the interaction logic that unlocks a stuck design, pushing the details on a surface that's going to be seen by millions.
Drive design strategy across the full Discover, Define, and Deliver lifecycle, making sure the team is asking the right questions before they're crafting the right answers.
Align stakeholders across Product, Engineering, and Analytics around a shared design direction, and hold that direction with conviction through the ambiguity and tradeoffs of real product development.
Run design critiques that are genuinely useful: direct, and focused on making the work better rather than making everyone comfortable.
Spot gaps in team capability and make the case for what we need to build — through hiring, development, or how we structure the work.
What you’ll need
10+ years of product design experience, with at least 4 years leading and managing teams in a technology company.
A portfolio that demonstrates both strong strategic thinking and high-quality craft — work that you shaped at the system level alongside work where your hands were directly on the pixels.
Proven experience designing AI-powered or AI-adjacent product experiences, with a clear point of view on what good looks like when the system is dynamic, generative, or probabilistic.
Deep fluency with modern design tools, particularly Figma, and comfort working within or evolving a mature design system.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
","descriptionPlain":"About the Team\n\nDesign at Miro sits at the heart of how millions of people experience collaboration. Our product design team works across the full breadth of the platform, from the foundational canvas experience to the emerging AI-powered capabilities that are redefining how teams think, create, and build together. We're a team that cares deeply about craft, moves with intention, and believes that great design is inseparable from great outcomes.\n\nAs Miro continues to grow and evolve, the design team is scaling to meet that ambition. We're investing in leadership that can raise the bar on both the quality of our work and the health of our teams, people who understand that building a great design org and shipping great product experiences are the same job.\n\nAbout the Role\n\n\n\nAs Director of Product Design, you will lead a small team and be an active designer yourself. This is not a role where leadership means distance from the work. You'll be the creative director for your area of the product, shape how design thinks about problems and solutions, and then roll up your sleeves to ensure the execution matches the vision.\n\nThis role is critical because Miro is at an inflection point. AI is changing what collaboration software can and should be, and the design decisions made now will shape how teams around the world work for years to come. You'll have the scope, the resources, and the mandate to do some of the most consequential design work of your career.\n\nWhat you’ll do\n\n\n\n - Set the creative vision for your product area and hold the bar for it — not just in words, but in the work itself. You'll define what good looks like, then stay close enough to the craft to know when you're getting there and when you're not.\n\n - Lead, mentor, and grow a team of product designers across multiple levels, building a culture where rigorous critique and psychological safety exist in the same room.\n\n - Get your hands dirty at the moments that matter, shaping early frameworks when the problem is still fuzzy, writing the interaction logic that unlocks a stuck design, pushing the details on a surface that's going to be seen by millions.\n\n - Drive design strategy across the full Discover, Define, and Deliver lifecycle, making sure the team is asking the right questions before they're crafting the right answers.\n\n - Align stakeholders across Product, Engineering, and Analytics around a shared design direction, and hold that direction with conviction through the ambiguity and tradeoffs of real product development.\n\n - Run design critiques that are genuinely useful: direct, and focused on making the work better rather than making everyone comfortable.\n\n - Spot gaps in team capability and make the case for what we need to build — through hiring, development, or how we structure the work.\n\nWhat you’ll need\n\n\n\n - 10+ years of product design experience, with at least 4 years leading and managing teams in a technology company.\n\n - A portfolio that demonstrates both strong strategic thinking and high-quality craft — work that you shaped at the system level alongside work where your hands were directly on the pixels.\n\n - Proven experience designing AI-powered or AI-adjacent product experiences, with a clear point of view on what good looks like when the system is dynamic, generative, or probabilistic.\n\n - Deep fluency with modern design tools, particularly Figma, and comfort working within or evolving a mature design system.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"909d6967-15bc-48e0-8b9c-965e40bc421a","title":"Head of Sales, Nordics","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"Amsterdam","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-24T15:36:42.782+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/909d6967-15bc-48e0-8b9c-965e40bc421a","applyUrl":"https://jobs.ashbyhq.com/miro/909d6967-15bc-48e0-8b9c-965e40bc421a/application","descriptionHtml":"About the Team
At Miro, we're on a mission to empower teams to create the next big thing. As we accelerate our growth across the Nordics, we're looking for a strategic, results-driven leader to shape and execute our go-to-market strategy in this key region.
About the Role
Reporting to the Head of Sales for Nordics, Benelux and Emerging Markets, you'll be instrumental in expanding our market presence, strengthening our customer base and driving sustainable revenue growth. This is a high-impact role for a leader who excels at building, scaling and inspiring high-performing teams. You'll combine commercial instinct with a passion for talent development, enabling your team to consistently deliver outstanding results.
What you’ll do
Own and Evolve the Go-to-Market Strategy: Lead the development and execution of a future-focused GTM plan for the Nordics, working closely with Revenue Operations, Product, and Marketing to align on priorities and accelerate growth
Build and Empower a High-Performing Team: Attract, develop, and lead a diverse team of sales professionals across multiple sales motions, creating a culture of excellence, accountability and continuous learning
Deepen Strategic Customer Relationships: Serve as a trusted partner to our most important customers, driving long-term success and uncovering new opportunities for expansion and value creation
Be the Voice of the Market: Represent the unique needs of the Nordics region internally by delivering actionable insights to product and leadership teams ensuring localisation, relevance and competitive edge
Drive Cross-Functional Impact: Collaborate closely with Marketing, Customer Success, and other key teams to increase brand visibility, align on regional initiatives and maximise market opportunities
Take Ownership of Miro's Regional Executive Presence: Serve as the senior in-region executive presence for Miro across the Nordics, including representing the company at external events, engaging at C-level with key customers and prospects, and building Miro's profile and credibility in the market
What you’ll need
Market Insight: Expertise in working cross-functionally with marketing, customer success, and product teams to seize market opportunities
Proven Sales Leadership: 5+ years leading high-performing sales teams within fast-paced, high-growth Enterprise SaaS environments, with a consistent track record of exceeding targets
Deep Domain Expertise: 10+ years in B2B technology sales, with a strong grasp of the SaaS landscape, go-to-market dynamics and evolving customer expectations
Strategic Sales Execution: Demonstrated success in scaling complex, multi-motion sales organisations balancing high-velocity pipelines with enterprise deals exceeding $500K
Team Builder & Talent Magnet: Passionate about recruiting, mentoring and developing diverse teams. Recognised for building cultures of excellence, inclusion, and growth
Cross-Functional Operator: Skilled in partnering across Marketing, Product, and Customer Success to identify growth opportunities, refine positioning and execute go-to-market strategies that resonate in the market
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-ET1
","descriptionPlain":"About the Team\n\nAt Miro, we're on a mission to empower teams to create the next big thing. As we accelerate our growth across the Nordics, we're looking for a strategic, results-driven leader to shape and execute our go-to-market strategy in this key region.\n\nAbout the Role\n\nReporting to the Head of Sales for Nordics, Benelux and Emerging Markets, you'll be instrumental in expanding our market presence, strengthening our customer base and driving sustainable revenue growth. This is a high-impact role for a leader who excels at building, scaling and inspiring high-performing teams. You'll combine commercial instinct with a passion for talent development, enabling your team to consistently deliver outstanding results.\n\nWhat you’ll do\n\n - Own and Evolve the Go-to-Market Strategy: Lead the development and execution of a future-focused GTM plan for the Nordics, working closely with Revenue Operations, Product, and Marketing to align on priorities and accelerate growth\n\n - Build and Empower a High-Performing Team: Attract, develop, and lead a diverse team of sales professionals across multiple sales motions, creating a culture of excellence, accountability and continuous learning\n\n - Deepen Strategic Customer Relationships: Serve as a trusted partner to our most important customers, driving long-term success and uncovering new opportunities for expansion and value creation\n\n - Be the Voice of the Market: Represent the unique needs of the Nordics region internally by delivering actionable insights to product and leadership teams ensuring localisation, relevance and competitive edge\n\n - Drive Cross-Functional Impact: Collaborate closely with Marketing, Customer Success, and other key teams to increase brand visibility, align on regional initiatives and maximise market opportunities\n\n - Take Ownership of Miro's Regional Executive Presence: Serve as the senior in-region executive presence for Miro across the Nordics, including representing the company at external events, engaging at C-level with key customers and prospects, and building Miro's profile and credibility in the market\n\nWhat you’ll need\n\n - Market Insight: Expertise in working cross-functionally with marketing, customer success, and product teams to seize market opportunities\n\n - Proven Sales Leadership: 5+ years leading high-performing sales teams within fast-paced, high-growth Enterprise SaaS environments, with a consistent track record of exceeding targets\n\n - Deep Domain Expertise: 10+ years in B2B technology sales, with a strong grasp of the SaaS landscape, go-to-market dynamics and evolving customer expectations\n\n - Strategic Sales Execution: Demonstrated success in scaling complex, multi-motion sales organisations balancing high-velocity pipelines with enterprise deals exceeding $500K\n\n - Team Builder & Talent Magnet: Passionate about recruiting, mentoring and developing diverse teams. Recognised for building cultures of excellence, inclusion, and growth\n\n - Cross-Functional Operator: Skilled in partnering across Marketing, Product, and Customer Success to identify growth opportunities, refine positioning and execute go-to-market strategies that resonate in the market\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-ET1","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c3bd059a-b2c0-415b-a41c-55160fe94d3e","title":"Solutions Architect","department":"Sales","team":"Professional Services","employmentType":"FullTime","location":"Tokyo","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-26T05:48:10.710+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/c3bd059a-b2c0-415b-a41c-55160fe94d3e","applyUrl":"https://jobs.ashbyhq.com/miro/c3bd059a-b2c0-415b-a41c-55160fe94d3e/application","descriptionHtml":"About the Role
The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s Miro Optimization Services & Training (MOST) program.
MOST is Miro’s annual professional services subscription designed for enterprise customers who need ongoing, flexible access to expert guidance—not a one-time project.
Customers receive 240 hours per year of services to help them design, implement, and scale collaboration solutions in Miro across teams, functions, and geographies.
In this role, the Innovation Architect partners with customers to translate business strategy into scalable collaboration architectures inside Miro.
This includes diagnosing workflow and adoption challenges, designing governance and operating models, and shaping a structured, outcomes-driven solution roadmap that evolves as customer needs change.
Innovation Architects operate as trusted advisors to both business and technical stakeholders.
They design end-to-end collaboration solutions by combining process design, workspace architecture, governance, and enablement to ensure customers achieve measurable value from Miro
What you'll do
Lead discovery to understand customer goals, workflows, and pain points; translate findings into a structured MOST game plan aligned to their 240-hour allocation
Facilitate vision, alignment, and prioritization sessions to help customers define outcomes, success criteria, and adoption milestones
Conduct collaboration, workflow, and workspace assessments; synthesize insights and provide clear recommendations for improvement
Design and implement governance frameworks (workspace structure, naming, access, lifecycle, templates) that reduce risk and support long-term scalability
Guide customers through change-management initiatives, including communication plans, stakeholder alignment, and rollout sequencing
Coach teams on Miro best practices, intelligent templates, AI workflows, and techniques to streamline planning, retrospectives, decision-making, and cross-functional work
Facilitate workshops across Agile ceremonies, product development, innovation, research, design thinking, and strategy development
Build lightweight prototypes, templates, and reusable workflows that accelerate customer adoption and demonstrate the art of the possible
Partner with IT/Admin stakeholders to establish standards, reduce tool sprawl, and drive consistency in workspace setup and governance
Recommend process optimizations that increase operational efficiency, improve collaboration quality, and reduce context switching
Provide ongoing advisory support throughout the MOST subscription, updating forecasts, adjusting plans, and ensuring hours are used strategically
Track progress against milestones and outcomes; flag risks early and help customers re-prioritize work as business needs evolve
Collaborate with CSMs, Architects, and Engagement Managers to ensure consistent delivery and alignment across customer stakeholders
Contribute to internal playbooks, templates, and delivery assets that improve team leverage and delivery efficiency across Professional Services
Stay current on Miro innovations, AI features, and collaboration trends to continuously uplevel customer guidance
What you'll need
6+ years in consulting, change management, Agile transformation, digital collaboration, or similar fields
Experience supporting enterprise-scale teams through workflow, process, or tool adoption initiatives
Proven ability to lead structured discovery, synthesize insights, and define actionable recommendations
Strong record of enabling cross-functional teams (IT, Product, Design, Strategy, PMO, Engineering) to adopt new tools or improve collaboration maturity
Technical Skills:
Familiarity with collaboration governance frameworks, workspace architecture, and lifecycle management
Experience with Human-Centered Design, Agile methodologies, Design Thinking, or innovation frameworks
Fluency in Miro (preferred) or similar platforms (Figma, Lucid, JIRA, Confluence)
Ability to map workflows, diagnose adoption barriers, and design scalable collaboration systems
Soft Skills:
Excellent communication, facilitation, and stakeholder-management ability
Skilled at simplifying complexity and driving clarity with senior and cross-functional audiences
Adaptable, detail-oriented, and comfortable working in dynamic, ambiguous environments
Language: Near-native proficiency in Japanese and business-level English proficiency sufficient for internal communication, including meetings and discussions
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
Recruiter: #LI-YN1
","descriptionPlain":"About the Role\n\nThe Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s Miro Optimization Services & Training (MOST) program.\n\nMOST is Miro’s annual professional services subscription designed for enterprise customers who need ongoing, flexible access to expert guidance—not a one-time project. \nCustomers receive 240 hours per year of services to help them design, implement, and scale collaboration solutions in Miro across teams, functions, and geographies.\n\nIn this role, the Innovation Architect partners with customers to translate business strategy into scalable collaboration architectures inside Miro. \nThis includes diagnosing workflow and adoption challenges, designing governance and operating models, and shaping a structured, outcomes-driven solution roadmap that evolves as customer needs change.\n\nInnovation Architects operate as trusted advisors to both business and technical stakeholders. \nThey design end-to-end collaboration solutions by combining process design, workspace architecture, governance, and enablement to ensure customers achieve measurable value from Miro\n\nWhat you'll do\n\n - Lead discovery to understand customer goals, workflows, and pain points; translate findings into a structured MOST game plan aligned to their 240-hour allocation\n\n - Facilitate vision, alignment, and prioritization sessions to help customers define outcomes, success criteria, and adoption milestones\n\n - Conduct collaboration, workflow, and workspace assessments; synthesize insights and provide clear recommendations for improvement\n\n - Design and implement governance frameworks (workspace structure, naming, access, lifecycle, templates) that reduce risk and support long-term scalability\n\n - Guide customers through change-management initiatives, including communication plans, stakeholder alignment, and rollout sequencing\n\n - Coach teams on Miro best practices, intelligent templates, AI workflows, and techniques to streamline planning, retrospectives, decision-making, and cross-functional work\n\n - Facilitate workshops across Agile ceremonies, product development, innovation, research, design thinking, and strategy development\n\n - Build lightweight prototypes, templates, and reusable workflows that accelerate customer adoption and demonstrate the art of the possible\n\n - Partner with IT/Admin stakeholders to establish standards, reduce tool sprawl, and drive consistency in workspace setup and governance\n\n - Recommend process optimizations that increase operational efficiency, improve collaboration quality, and reduce context switching\n\n - Provide ongoing advisory support throughout the MOST subscription, updating forecasts, adjusting plans, and ensuring hours are used strategically\n\n - Track progress against milestones and outcomes; flag risks early and help customers re-prioritize work as business needs evolve\n\n - Collaborate with CSMs, Architects, and Engagement Managers to ensure consistent delivery and alignment across customer stakeholders\n\n - Contribute to internal playbooks, templates, and delivery assets that improve team leverage and delivery efficiency across Professional Services\n\n - Stay current on Miro innovations, AI features, and collaboration trends to continuously uplevel customer guidance\n\nWhat you'll need\n\n - 6+ years in consulting, change management, Agile transformation, digital collaboration, or similar fields\n\n - Experience supporting enterprise-scale teams through workflow, process, or tool adoption initiatives\n\n - Proven ability to lead structured discovery, synthesize insights, and define actionable recommendations\n\n - Strong record of enabling cross-functional teams (IT, Product, Design, Strategy, PMO, Engineering) to adopt new tools or improve collaboration maturity\n\nTechnical Skills:\n\n - Familiarity with collaboration governance frameworks, workspace architecture, and lifecycle management\n\n - Experience with Human-Centered Design, Agile methodologies, Design Thinking, or innovation frameworks\n\n - Fluency in Miro (preferred) or similar platforms (Figma, Lucid, JIRA, Confluence)\n\n - Ability to map workflows, diagnose adoption barriers, and design scalable collaboration systems\n\nSoft Skills:\n\n - Excellent communication, facilitation, and stakeholder-management ability\n\n - Skilled at simplifying complexity and driving clarity with senior and cross-functional audiences\n\n - Adaptable, detail-oriented, and comfortable working in dynamic, ambiguous environments\n\n - Language: Near-native proficiency in Japanese and business-level English proficiency sufficient for internal communication, including meetings and discussions\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\nRecruiter: #LI-YN1","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6547fc7c-d688-4c16-ab28-5373eebc0911","title":"Commercial Account Executive","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"Tokyo","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-08T03:03:36.604+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/6547fc7c-d688-4c16-ab28-5373eebc0911","applyUrl":"https://jobs.ashbyhq.com/miro/6547fc7c-d688-4c16-ab28-5373eebc0911/application","descriptionHtml":"The Commercial team sits at the heart of Miro’s new business engine. We work with mid-market companies — from 500 to 3,000 employees — at a moment when they’re large enough to demand a real evaluation process but agile enough that the right champion can move a deal in weeks. The team blends high transaction volume with an increasing push toward strategic, multi-stakeholder selling. This is where a strong SMB closer levels up into a true enterprise seller.
Mid-market companies are under more pressure than ever to do more with less — and that’s exactly where Miro wins. As a Commercial AE, you’re responsible for identifying, engaging, and closing net-new logos across the 500–3,000 employee segment, while also expanding within a set of existing accounts. The motion blends high velocity with increasing rigour: fast-cycle deals alongside multi-stakeholder evaluations and formal business cases.
→Drive net-new logo acquisition
Develop and execute a territory strategy to land companies in the 500–3,000 EE range, owning every stage from outbound prospecting to signed contract.
→Manage pipeline at scale
Balance volume and quality across a mixed portfolio of fast-cycle deals and more structured evaluations, supported by the SDR team.
→Apply MEDDPICC rigorously
Lead multi-stakeholder discovery across Lines of Business, IT, and executive buyers; build a business case that moves committees.
→Engage director-level and above
Build relationships with decision-makers and economic buyers; communicate Miro’s value in terms of business outcomes, not features.
→Expand strategically within accounts
Identify incremental expansion opportunities in your install base, working the hybrid new logo and growth motion effectively.
→Forecast and commit accurately
Maintain a clear view of pipeline health using Salesforce; leverage leading indicators and communicate risks early.
2–5 years of full-cycle B2B SaaS closing experience, with 1–2 years focused on mid-market (500–3,000 EE).
Confident MEDDPICC practitioner — applied habitually, not just when deals get complicated.
Proven ability to manage high deal volume while going deeper on strategic opportunities simultaneously, ideally in a multi-product sales environment.
Strong executive communication — adapts style from LOB champion to VP/C-suite in the same deal cycle.
AI fluency and curiosity — able to leverage AI tools to improve productivity, research, account planning, and customer engagement.
Proficiency with Salesforce, Outreach (or similar), and Gong.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Commercial team sits at the heart of Miro’s new business engine. We work with mid-market companies — from 500 to 3,000 employees — at a moment when they’re large enough to demand a real evaluation process but agile enough that the right champion can move a deal in weeks. The team blends high transaction volume with an increasing push toward strategic, multi-stakeholder selling. This is where a strong SMB closer levels up into a true enterprise seller.\n\n\nABOUT THE ROLE\n\nMid-market companies are under more pressure than ever to do more with less — and that’s exactly where Miro wins. As a Commercial AE, you’re responsible for identifying, engaging, and closing net-new logos across the 500–3,000 employee segment, while also expanding within a set of existing accounts. The motion blends high velocity with increasing rigour: fast-cycle deals alongside multi-stakeholder evaluations and formal business cases.\n\n\nWHAT YOU’LL DO\n\n→Drive net-new logo acquisition\n\nDevelop and execute a territory strategy to land companies in the 500–3,000 EE range, owning every stage from outbound prospecting to signed contract.\n\n→Manage pipeline at scale\n\nBalance volume and quality across a mixed portfolio of fast-cycle deals and more structured evaluations, supported by the SDR team.\n\n→Apply MEDDPICC rigorously\n\nLead multi-stakeholder discovery across Lines of Business, IT, and executive buyers; build a business case that moves committees.\n\n→Engage director-level and above\n\nBuild relationships with decision-makers and economic buyers; communicate Miro’s value in terms of business outcomes, not features.\n\n→Expand strategically within accounts\n\nIdentify incremental expansion opportunities in your install base, working the hybrid new logo and growth motion effectively.\n\n→Forecast and commit accurately\n\nMaintain a clear view of pipeline health using Salesforce; leverage leading indicators and communicate risks early.\n\n\nWHAT YOU’LL NEED\n\n2–5 years of full-cycle B2B SaaS closing experience, with 1–2 years focused on mid-market (500–3,000 EE).\n\nConfident MEDDPICC practitioner — applied habitually, not just when deals get complicated.\n\nProven ability to manage high deal volume while going deeper on strategic opportunities simultaneously, ideally in a multi-product sales environment.\n\nStrong executive communication — adapts style from LOB champion to VP/C-suite in the same deal cycle.\n\nAI fluency and curiosity — able to leverage AI tools to improve productivity, research, account planning, and customer engagement.\n\nProficiency with Salesforce, Outreach (or similar), and Gong.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ef38b9ea-a303-44e6-823a-12e5b53baa15","title":"Manager, Customer Support AMER","department":"Customer Experience","team":"Customer Support","employmentType":"FullTime","location":"Austin","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-19T15:24:37.105+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/ef38b9ea-a303-44e6-823a-12e5b53baa15","applyUrl":"https://jobs.ashbyhq.com/miro/ef38b9ea-a303-44e6-823a-12e5b53baa15/application","descriptionHtml":"About the Team
Miro's Customer Support team is on a mission to help our customers quickly solve their problems so they can get back to creating the next big thing. We provide enterprise-grade support with empathy and passion, and we strive to exceed user expectations by always thinking one step ahead.
The AMER Support team is at the heart of that mission. Based primarily out of Austin, Miro's largest US hub, we cover the full Americas region across time zones, working in close partnership with our outsourced Tier 1 team and our global support hubs in EMEA and JPAC. Together, we play as a team to win the world.
Mironeers work in a hybrid model, with 2 days a week in our vibrant Austin hub as our baseline. We'd love the person in this role to be based in Austin and engaged in hub life, while staying flexible for the needs of a global team.
About the Role
As Manager, Customer Support AMER, you'll lead the regional team of Customer Support Representatives (Tier 2) and Technical Support Engineers (Tier 3) based primarily in Austin, and you'll oversee delivery of our Tier 1 outsourced support for AMER time zones. You'll be a core member of the Global Support Leadership team, reporting to the Global Head of Customer Support and working closely with peer managers across EMEA and JPAC, as well as our Support Excellence team (Programs, Enablement, and Operations). This is a role for someone who leads with empathy, runs toward hard problems, and takes pride in building high-performing, engaged teams.
What you’ll do
Lead and develop a mixed team of Customer Support Representatives (Tier 2) and Technical Support Engineers (Tier 3), spanning customer-facing and technical support expertise, conducting regular 1:1s, coaching conversations, ticket QA (quality) reviews, and providing continuous, actionable feedback
Drive regional performance, ensuring the team consistently meets or exceeds key targets including CSAT, QA scores, SLA adherence, AHT, and a healthy ticket backlog
Oversee Tier 1 outsourced delivery for AMER time zones, ensuring quality, alignment, and smooth escalation paths
Handle escalations with confidence, supporting your team on the toughest cases and serving as a point of escalation for complex or sensitive customer situations
Partner with Customer Success, Sales, and Professional Services on a small number of strategic accounts, providing support visibility in QBRs, proactive ticket coordination when issues escalate, and an internal voice for the customer when it matters most
Partner with our newly launched Tier 4 technical escalations and incident response team to define clear escalation paths, handoff protocols, and joint ownership for complex customer situations
Collaborate cross-functionally with Support Excellence, Product, and Engineering to align on customer needs and drive continuous improvement
Contribute to the global leadership team, bringing an AMER lens to department-wide initiatives, strategy, and decisions
Lead or participate in projects that improve support delivery, team processes, or the broader customer experience
Use data and insights to identify trends, surface issues proactively, and inform team and strategic decisions
Foster a team culture that is engaged, collaborative, psychologically safe, and motivated to grow
What you’ll need
5+ years in customer-facing roles in tech, ideally in SaaS
2+ years of people management experience, leading teams of individual contributors (5-15 people)
Experience managing or working alongside outsourced or BPO support teams is a plus
Strong analytical mindset - comfortable using data to track performance, spot trends, and drive decisions
Excellent coaching and feedback skills - you know how to develop people at different stages of their growth
A servant leadership style - you lead by example and are invested in your team's success as much as your own
Effective cross-functional collaborator - you build relationships, communicate clearly, and can represent your team's perspective in broader discussions
Ability to manage multiple priorities in a fast-paced environment, track project progress, and anticipate blockers
High proficiency in Brazilian Portuguese or Spanish (C1/C2) is a plus
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-LW1
","descriptionPlain":"About the Team\n\nMiro's Customer Support team is on a mission to help our customers quickly solve their problems so they can get back to creating the next big thing. We provide enterprise-grade support with empathy and passion, and we strive to exceed user expectations by always thinking one step ahead.\n\n\nThe AMER Support team is at the heart of that mission. Based primarily out of Austin, Miro's largest US hub, we cover the full Americas region across time zones, working in close partnership with our outsourced Tier 1 team and our global support hubs in EMEA and JPAC. Together, we play as a team to win the world.\n\n\n\nMironeers work in a hybrid model, with 2 days a week in our vibrant Austin hub as our baseline. We'd love the person in this role to be based in Austin and engaged in hub life, while staying flexible for the needs of a global team.\n\nAbout the Role\n\nAs Manager, Customer Support AMER, you'll lead the regional team of Customer Support Representatives (Tier 2) and Technical Support Engineers (Tier 3) based primarily in Austin, and you'll oversee delivery of our Tier 1 outsourced support for AMER time zones. You'll be a core member of the Global Support Leadership team, reporting to the Global Head of Customer Support and working closely with peer managers across EMEA and JPAC, as well as our Support Excellence team (Programs, Enablement, and Operations). This is a role for someone who leads with empathy, runs toward hard problems, and takes pride in building high-performing, engaged teams.\n\nWhat you’ll do\n\n - Lead and develop a mixed team of Customer Support Representatives (Tier 2) and Technical Support Engineers (Tier 3), spanning customer-facing and technical support expertise, conducting regular 1:1s, coaching conversations, ticket QA (quality) reviews, and providing continuous, actionable feedback\n\n - Drive regional performance, ensuring the team consistently meets or exceeds key targets including CSAT, QA scores, SLA adherence, AHT, and a healthy ticket backlog\n\n - Oversee Tier 1 outsourced delivery for AMER time zones, ensuring quality, alignment, and smooth escalation paths\n\n - Handle escalations with confidence, supporting your team on the toughest cases and serving as a point of escalation for complex or sensitive customer situations\n\n - Partner with Customer Success, Sales, and Professional Services on a small number of strategic accounts, providing support visibility in QBRs, proactive ticket coordination when issues escalate, and an internal voice for the customer when it matters most\n\n - Partner with our newly launched Tier 4 technical escalations and incident response team to define clear escalation paths, handoff protocols, and joint ownership for complex customer situations\n\n - Collaborate cross-functionally with Support Excellence, Product, and Engineering to align on customer needs and drive continuous improvement\n\n - Contribute to the global leadership team, bringing an AMER lens to department-wide initiatives, strategy, and decisions\n\n - Lead or participate in projects that improve support delivery, team processes, or the broader customer experience\n\n - Use data and insights to identify trends, surface issues proactively, and inform team and strategic decisions\n\n - Foster a team culture that is engaged, collaborative, psychologically safe, and motivated to grow\n\nWhat you’ll need\n\n - 5+ years in customer-facing roles in tech, ideally in SaaS\n\n - 2+ years of people management experience, leading teams of individual contributors (5-15 people)\n\n - Experience managing or working alongside outsourced or BPO support teams is a plus\n\n - Strong analytical mindset - comfortable using data to track performance, spot trends, and drive decisions\n\n - Excellent coaching and feedback skills - you know how to develop people at different stages of their growth\n\n - A servant leadership style - you lead by example and are invested in your team's success as much as your own\n\n - Effective cross-functional collaborator - you build relationships, communicate clearly, and can represent your team's perspective in broader discussions\n\n - Ability to manage multiple priorities in a fast-paced environment, track project progress, and anticipate blockers\n\n - High proficiency in Brazilian Portuguese or Spanish (C1/C2) is a plus\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-LW1","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"efcd30b4-b3da-4d11-9f04-b2d9fde2b69f","title":"Staff Design Engineer","department":"Product ","team":"Design","employmentType":"FullTime","location":"Copenhagen","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-16T09:45:05.998+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/efcd30b4-b3da-4d11-9f04-b2d9fde2b69f","applyUrl":"https://jobs.ashbyhq.com/miro/efcd30b4-b3da-4d11-9f04-b2d9fde2b69f/application","descriptionHtml":"About the Team
Miro is a canvas. Not metaphorically — literally: an infinite, multiplayer surface where millions of people think together, run workshops, map systems, and build things. The canvas is the product, and making it feel fast, fluid, and alive is at the heart of what we do.
The Design Systems team sits at a critical leverage point in this mission. We define the foundations that allow the entire product organisation to build with consistency, quality, and speed — from components and tokens to patterns and tooling that shape how Miro feels across every surface.
As AI changes how software is built, our design system is evolving too. We are building an AI-native system where generated code uses the right components, tokens, and patterns by default. But our ambition goes beyond compliance. A great design system does not just enforce rules — it encodes craft, taste, and the details that make an experience feel intentional.
This is a craft-first, build-first role. You prototype in code because it is the most honest medium, you build the primitives that others ship on, and you help define the difference between something that works and something that feels truly great.
About the Role
As a Staff Design Engineer, Design Systems, you will own the evolution of Miro’s design system as a foundation for product quality, scalability, and craft. You will shape how components, tokens, patterns, and AI-generated experiences come together to create a coherent and delightful user experience.
You will work across the canvas and AI portfolio, partnering closely with product designers, engineers, and product managers to establish the standards, tools, and practices that help teams build better experiences faster.
At this level, your impact goes beyond what you personally ship. You will raise the quality bar across the organisation by creating systems others can build on, mentoring teams, and turning design principles into scalable engineering practices.
What you'll do
Own and evolve Miro’s design system foundations, including component architecture, token strategy, theming, and contribution models that keep the system coherent as the organisation scales.
Define how AI-generated interfaces can be compliant by default, embedding design system patterns, accessibility standards, and quality checks into the development workflow.
Go beyond functional consistency by encoding craft into the system — including visual hierarchy, motion, interaction patterns, and the details that make experiences feel distinctly Miro.
Lead token strategy beyond colour and spacing, including motion, transitions, spatial behaviour, and real-time multiplayer states such as presence and cursors.
Build canvas-grade primitives that support Miro’s real-time, multiplayer experience while maintaining performance and responsiveness across devices.
Create patterns, tools, and frameworks that help designers and engineers move faster with confidence.
Partner with teams across the Canvas and AI portfolio to solve complex interaction challenges and establish scalable solutions.
Write, document, and teach — creating shared understanding and helping grow design engineering as a practice at Miro.
What you'll need
Deep expertise in React, TypeScript, and modern frontend architecture, with strong opinions shaped by building and shipping products.
Experience designing and building scalable design systems, component libraries, and governance models.
Strong understanding of design principles and visual craft — including typography, spacing, alignment, colour, contrast, motion, and interaction details.
A product mindset and strong design judgement: you can recognise the difference between something that works and something that feels right, and you can articulate why.
Experience working with graphics and spatial technologies such as WebGL, Canvas API, SVG, and complex layout systems.
Strong understanding of motion and interaction design, including animation principles, easing, timing, and performance considerations.
Experience designing for real-time multiplayer experiences, including concepts such as presence, collaboration, and co-authorship.
Experience building AI-powered experiences and understanding the unique UX challenges of probabilistic systems, including streaming, uncertainty, latency, and trust.
Experience with AI development patterns such as structured outputs, streaming APIs, and designing reliable experiences around AI-generated content.
The ability to prototype quickly in code — you reach for the browser when exploring ideas and use implementation as a way of thinking.
Strong communication and influence skills, with the ability to mentor others, establish standards, and drive quality across teams.
What's in it for you
Competitive equity package
Lunch, snacks and drinks provided in the office
Wellbeing benefit and WFH equipment allowance
Annual learning and development allowance to grow your skills and career
Opportunity to work for a globally diverse team
About the Team
The Senior Manager of Application Security leads a global team responsible for embedding security into Miro’s Software Development Lifecycle (SDLC)—from concept to code to customer impact. This team partners closely with product and engineering to proactively mitigate risk while accelerating developer velocity and innovation.The role focuses on enabling secure-by-default development through secure design support, automated tooling, vulnerability management, offensive testing, and developer engagement. It also plays a critical role in integrating security into Miro’s Discover, Define, Deliver product lifecycle and aligning with our AMPED Ways of Working (Analytics, Marketing, Product, Engineering, Design) and AMPED Operating Model. As Miro embraces AI-supported software development and explores Agentic AI workflows that empower engineers, product teams, and security teams alike, this role will contribute to adapting and securing those evolving working methods—ensuring that innovation and trust go hand in hand.
About the Role
As Senior Manager of Application Security, you will define and operationalize Miro’s application security strategy in alignment with our industry-leading software development lifecycle and AMPED framework. You will lead a multidisciplinary team of application security engineers and offensive security specialists who work directly with developers, product teams, and platform engineering across multiple regions.
You will embed security into all phases of the product lifecycle—from early discovery and architecture threat modeling, to design reviews and secure delivery pipelines, and ongoing monitoring and testing post-release. Your team will also support Miro’s AI-driven development tooling and guide secure adoption of Agentic AI workflows, which enable both developers and security teams to collaborate more efficiently and proactively.
The role requires a pragmatic, hands-on leader who thrives in fast-moving environments and has a deep understanding of both software engineering and security, as well as a passion for empowering teams to build securely and autonomously.
What you’ll do
Lead and mentor a globally distributed team of security engineers focused on application security, offensive testing, secure architecture, and vulnerability remediation.
Lead and coordinate the team's initiatives and help provide project management leadership to the team members.
Coordinate cross function and cross stream initiatives and projects.
Drive integration of security into Miro’s Discover, Define, Deliver lifecycle through the lens of the AMPED Ways of Working and Operating Model.
Collaborate with Product, Engineering, and Design to ensure security is considered at the earliest stages of ideation—via threat modeling, risk reviews, and abuse-case analysis.Shape and evolve Miro’s Secure SDLC practices, integrating security seamlessly into CI/CD pipelines, infrastructure-as-code, and developer tooling.
Oversee execution of bug bounty and third-party testing programs, ensuring vulnerabilities are triaged, communicated, and remediated effectively.
Build and scale Miro’s Security Champions program to embed security ownership within each engineering team.
Guide secure adoption of AI-augmented software development tools, including LLMs used for code generation, reviews, or architectural assistance.
Help envision and safely operationalize Agentic AI-driven developer and security workflows, including policy-driven autonomous agents supporting security automation and decision-making.
Provide structured guidance, patterns, and reference architectures that support developers in implementing secure, scalable, and privacy-respecting features.
Define and report on KPIs and success metrics for secure development adoption, vulnerability resolution, and developer engagement.
Collaborate with Privacy, Legal, and Compliance teams to ensure alignment with regulatory requirements (ISO 27001, SOC 2, GDPR, and emerging AI regulations).
Foster a strong team culture based on collaboration, learning, and continuous improvement.
What you’ll need
10+ years of experience in software, application, or product security, including significant experience in secure software development.
3+ years of technical leadership or management experience in a security-focused role.
Extensive experience with threat modeling methodologies (e.g., STRIDE, PASTA) and risk assessment, particularly within a SaaS or product-centric organization.
Deep expertise in Secure Software Development Lifecycles (SSDLC), including integrating security into agile and custom development frameworks.
Demonstrated experience running Security Champions programs and scaling developer engagement.
Experience leading offensive security programs (penetration testing, red teaming, bug bounty).
Practical understanding of governance and assurance frameworks such as ISO 27001, SOC 2, and OWASP SAMM.
Familiarity with AI/LLM tooling (e.g., Cursor, GitHub Copilot, custom LLM integrations) and the associated security and governance considerations.
Experience working with AWS and securing API-driven, microservice-based architectures.
Ability to manage distributed teams and communicate effectively across technical and business stakeholders.
Who You Are (Skills & Attributes)
Developer-Aligned: You understand the pace and pressure of modern software development and are committed to reducing friction while improving security posture.
An Exceptional Communicator: You can articulate complex technical risks to non-technical stakeholders and translate business goals into security strategy for your team.
A Natural Collaborator: You excel at building strong relationships and influencing cross-functional teams without direct authority.
A Pragmatic Problem-Solver: You are skilled at identifying scalable, risk-based solutions and are comfortable navigating ambiguity in a fast-paced environment.
Data-Driven: You use metrics and KPIs to measure the effectiveness of your programs and drive continuous improvement.
A Passionate Mentor: You are dedicated to developing talent and empowering engineers and product managers to be security champions.
Why Join Miro’s Security Team?
As a member of Miro’s security leadership, you’ll help define how innovation and trust scale together. You’ll work across the AMPED operating model, empower developers through secure tooling, and support cutting-edge AI-driven and agentic workflows that redefine how software and teams are built. If you thrive on technical depth, cross-functional collaboration, and advancing the next era of secure software development, this role is for you.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
","descriptionPlain":"About the Team\n\nThe Senior Manager of Application Security leads a global team responsible for embedding security into Miro’s Software Development Lifecycle (SDLC)—from concept to code to customer impact. This team partners closely with product and engineering to proactively mitigate risk while accelerating developer velocity and innovation.The role focuses on enabling secure-by-default development through secure design support, automated tooling, vulnerability management, offensive testing, and developer engagement. It also plays a critical role in integrating security into Miro’s Discover, Define, Deliver product lifecycle and aligning with our AMPED Ways of Working (Analytics, Marketing, Product, Engineering, Design) and AMPED Operating Model. As Miro embraces AI-supported software development and explores Agentic AI workflows that empower engineers, product teams, and security teams alike, this role will contribute to adapting and securing those evolving working methods—ensuring that innovation and trust go hand in hand.\n\nAbout the Role\n\nAs Senior Manager of Application Security, you will define and operationalize Miro’s application security strategy in alignment with our industry-leading software development lifecycle and AMPED framework. You will lead a multidisciplinary team of application security engineers and offensive security specialists who work directly with developers, product teams, and platform engineering across multiple regions.\nYou will embed security into all phases of the product lifecycle—from early discovery and architecture threat modeling, to design reviews and secure delivery pipelines, and ongoing monitoring and testing post-release. Your team will also support Miro’s AI-driven development tooling and guide secure adoption of Agentic AI workflows, which enable both developers and security teams to collaborate more efficiently and proactively.\n\nThe role requires a pragmatic, hands-on leader who thrives in fast-moving environments and has a deep understanding of both software engineering and security, as well as a passion for empowering teams to build securely and autonomously.\n\nWhat you’ll do\n\n - Lead and mentor a globally distributed team of security engineers focused on application security, offensive testing, secure architecture, and vulnerability remediation.\n\n - Lead and coordinate the team's initiatives and help provide project management leadership to the team members.\n\n - Coordinate cross function and cross stream initiatives and projects.\n\n - Drive integration of security into Miro’s Discover, Define, Deliver lifecycle through the lens of the AMPED Ways of Working and Operating Model.\n\n - Collaborate with Product, Engineering, and Design to ensure security is considered at the earliest stages of ideation—via threat modeling, risk reviews, and abuse-case analysis.Shape and evolve Miro’s Secure SDLC practices, integrating security seamlessly into CI/CD pipelines, infrastructure-as-code, and developer tooling.\n\n - Oversee execution of bug bounty and third-party testing programs, ensuring vulnerabilities are triaged, communicated, and remediated effectively.\n\n - Build and scale Miro’s Security Champions program to embed security ownership within each engineering team.\n\n - Guide secure adoption of AI-augmented software development tools, including LLMs used for code generation, reviews, or architectural assistance.\n\n - Help envision and safely operationalize Agentic AI-driven developer and security workflows, including policy-driven autonomous agents supporting security automation and decision-making.\n\n - Provide structured guidance, patterns, and reference architectures that support developers in implementing secure, scalable, and privacy-respecting features.\n\n - Define and report on KPIs and success metrics for secure development adoption, vulnerability resolution, and developer engagement.\n\n - Collaborate with Privacy, Legal, and Compliance teams to ensure alignment with regulatory requirements (ISO 27001, SOC 2, GDPR, and emerging AI regulations).\n\n - Foster a strong team culture based on collaboration, learning, and continuous improvement.\n\nWhat you’ll need\n\n - 10+ years of experience in software, application, or product security, including significant experience in secure software development.\n\n - 3+ years of technical leadership or management experience in a security-focused role.\n\n - Extensive experience with threat modeling methodologies (e.g., STRIDE, PASTA) and risk assessment, particularly within a SaaS or product-centric organization.\n\n - Deep expertise in Secure Software Development Lifecycles (SSDLC), including integrating security into agile and custom development frameworks.\n\n - Demonstrated experience running Security Champions programs and scaling developer engagement.\n\n - Experience leading offensive security programs (penetration testing, red teaming, bug bounty).\n\n - Practical understanding of governance and assurance frameworks such as ISO 27001, SOC 2, and OWASP SAMM.\n\n - Familiarity with AI/LLM tooling (e.g., Cursor, GitHub Copilot, custom LLM integrations) and the associated security and governance considerations.\n\n - Experience working with AWS and securing API-driven, microservice-based architectures.\n\n - Ability to manage distributed teams and communicate effectively across technical and business stakeholders.\n\nWho You Are (Skills & Attributes)\n\n - Developer-Aligned: You understand the pace and pressure of modern software development and are committed to reducing friction while improving security posture.\n\n - An Exceptional Communicator: You can articulate complex technical risks to non-technical stakeholders and translate business goals into security strategy for your team.\n\n - A Natural Collaborator: You excel at building strong relationships and influencing cross-functional teams without direct authority.\n\n - A Pragmatic Problem-Solver: You are skilled at identifying scalable, risk-based solutions and are comfortable navigating ambiguity in a fast-paced environment.\n\n - Data-Driven: You use metrics and KPIs to measure the effectiveness of your programs and drive continuous improvement.\n\n - A Passionate Mentor: You are dedicated to developing talent and empowering engineers and product managers to be security champions.\n\nWhy Join Miro’s Security Team?\n\nAs a member of Miro’s security leadership, you’ll help define how innovation and trust scale together. You’ll work across the AMPED operating model, empower developers through secure tooling, and support cutting-edge AI-driven and agentic workflows that redefine how software and teams are built. If you thrive on technical depth, cross-functional collaboration, and advancing the next era of secure software development, this role is for you.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2882ff69-63a3-4d1c-ab9b-42721b83e1fc","title":"Senior Threat Detection Engineer - Intelligence","department":"Engineering","team":"Security","employmentType":"FullTime","location":"Austin","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-07-18T12:47:13.762+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/2882ff69-63a3-4d1c-ab9b-42721b83e1fc","applyUrl":"https://jobs.ashbyhq.com/miro/2882ff69-63a3-4d1c-ab9b-42721b83e1fc/application","descriptionHtml":"We’re looking for a Senior Threat Detection & Intelligence Engineer to help us understand how adversaries operate, detect meaningful threats early, and lead investigations when it matters most. This role sits at the intersection of threat intelligence, detection engineering, and incident investigation with an engineering-first mindset.
If you enjoy turning messy signals into clear attacker narratives, this role is for you.
The Cloud Security & Detection & Response (CSDR) team protects Miro by staying ahead of credible threats. We focus on:
Translating external threat intelligence into actionable detections
Building custom, high-fidelity detections for cloud and SaaS environments
Leading complex investigations and incident response
Partnering with engineering to drive security by design
We care about context, signal quality, and attacker intent not alert volume.
Track emerging threats, attacker techniques, and campaigns relevant to cloud and SaaS
Turn threat intelligence into practical detection strategies and attack hypotheses
Design and maintain context-aware detections across cloud, identity, and application layers
Lead deep investigations, from first signal to root cause and remediation
Act as a technical lead during security incidents, guiding response and decision-making
Analyze detection and investigation trends to improve preventative controls
Partner with engineering teams to raise security maturity across the organization
This role is a great fit if you:
Think in attacker TTPs, not just alerts or dashboards
Enjoy investigating ambiguous signals and turning them into clear conclusions
Have experience in threat intelligence, threat hunting, or security investigations
Care about why something is happening, not just what fired
Want to build detection programs that evolve with the threat landscape
Are comfortable explaining technical risk in business terms
This role is not a fit if you’re mainly focused on compliance, policy writing, or managing vendors.
5–7 years in security, with 2+ years in threat detection, threat intelligence, or investigations
Experience in cloud-native SaaS environments (AWS strongly preferred)
Strong investigation skills and ability to analyze attacker behavior
Experience using threat intelligence to inform detection and response
Proficiency in Python and comfort automating security workflows
Experience querying large datasets (SQL or similar)
Familiarity with cloud security telemetry, logging, and detection platforms
Solid understanding of incident response and digital forensics
Experience with Infrastructure as Code (Terraform or similar)
You’ll help define how threat intelligence is used, not just consume it
You’ll work on real attacker behavior, not checkbox security
You’ll have room to build, experiment, and improve detection capabilities
You’ll partner closely with engineers who value security as an engineering problem
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
Recruiter: #LI-MH1
","descriptionPlain":"We’re looking for a Senior Threat Detection & Intelligence Engineer to help us understand how adversaries operate, detect meaningful threats early, and lead investigations when it matters most. This role sits at the intersection of threat intelligence, detection engineering, and incident investigation with an engineering-first mindset.\n\nIf you enjoy turning messy signals into clear attacker narratives, this role is for you.\n\n\nABOUT THE TEAM\n\nThe Cloud Security & Detection & Response (CSDR) team protects Miro by staying ahead of credible threats. We focus on:\n\n - Translating external threat intelligence into actionable detections\n\n - Building custom, high-fidelity detections for cloud and SaaS environments\n\n - Leading complex investigations and incident response\n\n - Partnering with engineering to drive security by design\n\nWe care about context, signal quality, and attacker intent not alert volume.\n\n\nWHAT YOU’LL DO\n\n - Track emerging threats, attacker techniques, and campaigns relevant to cloud and SaaS\n\n - Turn threat intelligence into practical detection strategies and attack hypotheses\n\n - Design and maintain context-aware detections across cloud, identity, and application layers\n\n - Lead deep investigations, from first signal to root cause and remediation\n\n - Act as a technical lead during security incidents, guiding response and decision-making\n\n - Analyze detection and investigation trends to improve preventative controls\n\n - Partner with engineering teams to raise security maturity across the organization\n\n\nWHO THIS ROLE IS FOR\n\nThis role is a great fit if you:\n\n - Think in attacker TTPs, not just alerts or dashboards\n\n - Enjoy investigating ambiguous signals and turning them into clear conclusions\n\n - Have experience in threat intelligence, threat hunting, or security investigations\n\n - Care about why something is happening, not just what fired\n\n - Want to build detection programs that evolve with the threat landscape\n\n - Are comfortable explaining technical risk in business terms\n\nThis role is not a fit if you’re mainly focused on compliance, policy writing, or managing vendors.\n\n\nWHAT WE’RE LOOKING FOR\n\n - 5–7 years in security, with 2+ years in threat detection, threat intelligence, or investigations\n\n - Experience in cloud-native SaaS environments (AWS strongly preferred)\n\n - Strong investigation skills and ability to analyze attacker behavior\n\n - Experience using threat intelligence to inform detection and response\n\n - Proficiency in Python and comfort automating security workflows\n\n - Experience querying large datasets (SQL or similar)\n\n - Familiarity with cloud security telemetry, logging, and detection platforms\n\n - Solid understanding of incident response and digital forensics\n\n - Experience with Infrastructure as Code (Terraform or similar)\n\n\nWHY YOU’LL LOVE THIS ROLE\n\n - You’ll help define how threat intelligence is used, not just consume it\n\n - You’ll work on real attacker behavior, not checkbox security\n\n - You’ll have room to build, experiment, and improve detection capabilities\n\n - You’ll partner closely with engineers who value security as an engineering problem\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\nRecruiter: #LI-MH1","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"37c3683d-19d9-4598-b000-1124e08ae625","title":"Enterprise Account Executive UK/I","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"Amsterdam","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-01-30T12:33:53.082+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/37c3683d-19d9-4598-b000-1124e08ae625","applyUrl":"https://jobs.ashbyhq.com/miro/37c3683d-19d9-4598-b000-1124e08ae625/application","descriptionHtml":"About the Team
Our Enterprise Account Management is a critical component of our UK/I go-to-market strategy. It presents an outstanding opportunity to work on sales cycles with a customer base representing a broad range of fields and industries.
As part of Miro’s enterprise sales team, you will have the opportunity to develop, strategize, and close business with new and existing customers up to 15,000 employees in the UK/I market in collaboration with our Customer Success and Solution Engineering team. As a rapidly growing organization, opportunities for internal growth and career development are plentiful!
About the Role
As an Enterprise Account Executive you will focus on on landing new business and expanding our largest UK region accounts by focusing on net new lines of business. You will join a highly motivated, energetic sales team that takes pride in growing deep customer relationships, running strategic sales cycles and delivering the Miro value proposition to a diverse base of accounts across various industries.
We are looking for an ambitious and organized professional who will drive expansion in our accounts by creating net new progress in our install base today. You will be skilled at using research to gain insight into customer challenges, identifying key stakeholders, calling high and challenging customers' thinking about how Miro can act as a pillar for the way work gets done.
Our goal is to create great customer experiences by being Miro product experts and consulting with customers to identify the needs and pain points.
What you’ll do
Combine the interests of multiple client stakeholders to drive account revenue growth
Strategic account planning to motivate and lead company resources in appropriate expansion strategies
Break into new personas and lines of business to drive incremental use cases
Be a key component in ensuring we have accurate data in our CRM to drive the strategy for our future growth
Achieve monthly/quarterly quotas of pipeline and closed business
What you’ll need
4+ years of quota carrying sales experience within the UK enterprise market, including experience with SaaS
Strong account expansion skills (new business, strategic territory & account planning, cross functional team-selling)
Proven track record of exceeding sales quotas
Excellent verbal and written communication skills
You have the ability to build rapport and relationships with senior clients
You have a great attitude that can maneuver through ambiguity and ability to work and collaborative with a growing team
You are a results-oriented individual who is excited by the prospect of fueling the continued growth and success of Miro by growing our sales pipeline.
You have a “can do” attitude and are relentless in pursuing goals and solving problems
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
Recruiter: #LI-JM3
","descriptionPlain":"About the Team\n\nOur Enterprise Account Management is a critical component of our UK/I go-to-market strategy. It presents an outstanding opportunity to work on sales cycles with a customer base representing a broad range of fields and industries.\n\n\n\nAs part of Miro’s enterprise sales team, you will have the opportunity to develop, strategize, and close business with new and existing customers up to 15,000 employees in the UK/I market in collaboration with our Customer Success and Solution Engineering team. As a rapidly growing organization, opportunities for internal growth and career development are plentiful! \n\nAbout the Role\n\nAs an Enterprise Account Executive you will focus on on landing new business and expanding our largest UK region accounts by focusing on net new lines of business. You will join a highly motivated, energetic sales team that takes pride in growing deep customer relationships, running strategic sales cycles and delivering the Miro value proposition to a diverse base of accounts across various industries.\n\n \n\nWe are looking for an ambitious and organized professional who will drive expansion in our accounts by creating net new progress in our install base today. You will be skilled at using research to gain insight into customer challenges, identifying key stakeholders, calling high and challenging customers' thinking about how Miro can act as a pillar for the way work gets done.\n\n\n\nOur goal is to create great customer experiences by being Miro product experts and consulting with customers to identify the needs and pain points.\n\nWhat you’ll do\n\n - Combine the interests of multiple client stakeholders to drive account revenue growth\n\n - Strategic account planning to motivate and lead company resources in appropriate expansion strategies\n\n - Break into new personas and lines of business to drive incremental use cases \n\n - Be a key component in ensuring we have accurate data in our CRM to drive the strategy for our future growth\n\n - Achieve monthly/quarterly quotas of pipeline and closed business \n\nWhat you’ll need\n\n - 4+ years of quota carrying sales experience within the UK enterprise market, including experience with SaaS\n\n - Strong account expansion skills (new business, strategic territory & account planning, cross functional team-selling)\n\n - Proven track record of exceeding sales quotas\n\n - Excellent verbal and written communication skills\n\n - You have the ability to build rapport and relationships with senior clients\n\n - You have a great attitude that can maneuver through ambiguity and ability to work and collaborative with a growing team\n\n - You are a results-oriented individual who is excited by the prospect of fueling the continued growth and success of Miro by growing our sales pipeline.\n\n - You have a “can do” attitude and are relentless in pursuing goals and solving problems\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\nRecruiter: #LI-JM3","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b20406d6-4df2-4678-be0e-c46f786f84c2","title":"Strategic Key Account Executive (DACH)","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"Munich","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-02-27T13:20:17.077+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/b20406d6-4df2-4678-be0e-c46f786f84c2","applyUrl":"https://jobs.ashbyhq.com/miro/b20406d6-4df2-4678-be0e-c46f786f84c2/application","descriptionHtml":"About the Team
The Strategic Key Account Executive is a critical component of our go-to-market strategy and presents an outstanding opportunity to work on strategic sales cycles with a customer base representing the largest organisations in the DACH region.
As part of Miro’s strategic sales team, you will have the opportunity to develop, strategise, negotiate and close business with some of the largest companies globally. In this role you will partner closely with Customer Success, Sales Development and New Logo teams. You have accountability for the worldwide footprint of these multinational accounts.
If you want to help these customers innovate faster and better, this role is for you.
About the Role
As a Strategic Key Account Executive you are responsible for managing a portfolio of the largest DACH customers. You will lead a cross functional account team and set the account strategy and operating plan to achieve your expansion goals and long term customer success.
In this role, you will think big and strategically about how we align to and accelerate customers' strategic change programs.
What you’ll do
Be the Go-to-Person for our big and strategic clients within the DACH market.
Combine the interests of multiple client stakeholders to drive account revenue growth and protect existing businesses through strong relationship management.
Strategic account planning to motivate and lead company resources in appropriate expansion strategies.
Break into new personas and lines of business to drive incremental use cases.
Be a key component in ensuring we have accurate data in our CRM to drive the strategy for our future growth.
Achieve monthly/quarterly quotas of pipeline and closed business.
What you’ll need
4+ years of sales experience within the DACH region enterprise market, including experience with SaaS.
Strong account expansion skills (new business, strategic territory & account planning, cross functional team-selling).
Proven track record of exceeding sales quotas.
Excellent verbal and written communication skills in English & German.
You have the ability to build rapport and relationships with senior clients incl. Business Decision Makers and C-Level.
You have a great attitude that can maneuver through ambiguity and ability to work and collaborative with a growing team.
You are a results-oriented individual who is excited by the prospect of fueling the continued growth and success of Miro by growing our sales pipeline. You have a “can do” attitude and are relentless in pursuing goals and solving problems.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
Recruiter: #LI-SM1
","descriptionPlain":"About the Team\n\nThe Strategic Key Account Executive is a critical component of our go-to-market strategy and presents an outstanding opportunity to work on strategic sales cycles with a customer base representing the largest organisations in the DACH region.\n\nAs part of Miro’s strategic sales team, you will have the opportunity to develop, strategise, negotiate and close business with some of the largest companies globally. In this role you will partner closely with Customer Success, Sales Development and New Logo teams. You have accountability for the worldwide footprint of these multinational accounts.\n\nIf you want to help these customers innovate faster and better, this role is for you.\n\nAbout the Role\n\nAs a Strategic Key Account Executive you are responsible for managing a portfolio of the largest DACH customers. You will lead a cross functional account team and set the account strategy and operating plan to achieve your expansion goals and long term customer success.\n\nIn this role, you will think big and strategically about how we align to and accelerate customers' strategic change programs.\n\nWhat you’ll do\n\n - Be the Go-to-Person for our big and strategic clients within the DACH market.\n\n - Combine the interests of multiple client stakeholders to drive account revenue growth and protect existing businesses through strong relationship management.\n\n - Strategic account planning to motivate and lead company resources in appropriate expansion strategies.\n\n - Break into new personas and lines of business to drive incremental use cases.\n\n - Be a key component in ensuring we have accurate data in our CRM to drive the strategy for our future growth.\n\n - Achieve monthly/quarterly quotas of pipeline and closed business.\n\nWhat you’ll need\n\n - 4+ years of sales experience within the DACH region enterprise market, including experience with SaaS.\n\n - Strong account expansion skills (new business, strategic territory & account planning, cross functional team-selling).\n\n - Proven track record of exceeding sales quotas.\n\n - Excellent verbal and written communication skills in English & German.\n\n - You have the ability to build rapport and relationships with senior clients incl. Business Decision Makers and C-Level.\n\n - You have a great attitude that can maneuver through ambiguity and ability to work and collaborative with a growing team.\n\n - You are a results-oriented individual who is excited by the prospect of fueling the continued growth and success of Miro by growing our sales pipeline. You have a “can do” attitude and are relentless in pursuing goals and solving problems.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\nRecruiter: #LI-SM1","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"a0759393-fcf5-4b45-bf8e-e2dd8c2a450f","title":"Staff Product Designer - Growth","department":"Product ","team":"Design","employmentType":"FullTime","location":"Amsterdam","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-03-05T17:30:46.410+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/a0759393-fcf5-4b45-bf8e-e2dd8c2a450f","applyUrl":"https://jobs.ashbyhq.com/miro/a0759393-fcf5-4b45-bf8e-e2dd8c2a450f/application","descriptionHtml":"About the Team
Miro’s Design team is on a mission to improve the experience of knowledge work, productivity tools, and remote collaboration. We produce best-in-class solutions for a future of work that’s diverse, intuitive, accessible, and enjoyable to use. Maybe that’s why our product is so globally beloved.
The Growth Design team is dedicated to designing experiences that help users understand Miro's value, make confident purchasing decisions, and upgrade at the right moments. We focus on pricing surfaces, packaging strategies, upgrade flows, paywalls, in-product prompts, and lifecycle touchpoints that convert free users into paying customers and guide existing customers to expand their usage. Operating across both self-serve (PLG) and enterprise segments, we design foundational systems that balance user experience with measurable business impact.
About the Role
As a Senior Product Designer for the Growth Monetisation team, you will design the experiences that directly influence how users perceive value, convert to paid plans, and expand their investment in Miro across both product-led growth and enterprise motion. You will run experiments and tackle complex, high-leverage challenges at the intersection of psychology, business strategy, and user experience, for individual buyers exploring Miro independently and enterprise teams navigating multi-stakeholder purchasing decisions.
What you’ll do
Lead the end-to-end design of monetisation experiences, creating pricing pages, upgrade flows, checkout experiences, paywalls, and in-product conversion touch points that scale across self-serve users and enterprise accounts for our multi-product platform
Design and run data-driven experiments focused on conversion, retention, and expansion metrics across different customer segments, driving a fast-paced experimentation culture by rapidly prototyping, A/B testing, and iterating on designs with cross-functional partners based on hypotheses, success criteria, and quantitative and qualitative findings
Shape product strategy by partnering closely with cross-functional leadership (PM, Engineering, Data Analysts, Product Marketing)
Translate behavioural data, pricing analytics, and user feedback from both individual users and enterprise buyers into intuitive design solutions that reduce friction, clarify value propositions, and drive confident purchase decisions
Conduct user research, interviews, and usability tests, synthesising insights to uncover friction in pricing, upgrade, and billing experiences and translating findings into clear design iterations and new experiment ideas
Balance the needs of different buying journeys, ensuring self-serve experiences prioritise speed and clarity while enterprise touch points accommodate complex approval workflows, and admin/billing requirements
Collaborate with Content Design to craft compelling value propositions, feature descriptions, pricing copy, and conversion messaging
Establish and advocate for scalable, best-in-class monetisation design standards, ensuring consistency and accessibility while partnering with design and core product teams to seamlessly blend monetisation requirements into the core user experience and roadmap
Communicate design vision and rationale at all levels, effectively influencing stakeholders across the organisation
Integrate AI and emerging technologies into the design process to accelerate validation, discovery, and prototyping of monetisation experiments
Mentor and support other designers, sharing knowledge on conversion design principles, experimentation methodologies, and monetisation best practices
What you’ll need
7+ years of product design experience, ideally in B2B SaaS or growth-focused roles, with a portfolio showcasing your design thinking and measurable impact on conversion and revenue metrics
Demonstrated experience designing monetisation surfaces with proven impact on conversion rates for both self-serve and enterprise buyers
Experience designing and running data-driven experiments, interpreting analytics, and iterating based on quantitative and qualitative insights from different customer segments
Strong understanding of monetisation and pricing concepts for SaaS products, including pricing psychology, value-based pricing, plan packaging, hybrid pricing models, and expansion revenue strategies
Ability to balance business goals with user needs, delivering high-quality, user-centric designs that build trust while driving measurable business outcomes
Strong collaboration skills with cross-functional partners, including PMs, Engineers, Data Analysts, Finance, Product Marketing, and Sales teams working across both self-serve and enterprise motions
Proficiency in Figma and prototyping tools; experience with analytics platforms is a plus
Ability to articulate and unfold your design decisions with an iterative mentality and embrace feedback with a growth mindset
Experience using AI tools to accelerate validation, prototyping, or design discovery (ie Replit, Claude Code)
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
","descriptionPlain":"About the Team\n\n\n\nMiro’s Design team is on a mission to improve the experience of knowledge work, productivity tools, and remote collaboration. We produce best-in-class solutions for a future of work that’s diverse, intuitive, accessible, and enjoyable to use. Maybe that’s why our product is so globally beloved.\n\nThe Growth Design team is dedicated to designing experiences that help users understand Miro's value, make confident purchasing decisions, and upgrade at the right moments. We focus on pricing surfaces, packaging strategies, upgrade flows, paywalls, in-product prompts, and lifecycle touchpoints that convert free users into paying customers and guide existing customers to expand their usage. Operating across both self-serve (PLG) and enterprise segments, we design foundational systems that balance user experience with measurable business impact.\n\nAbout the Role\n\nAs a Senior Product Designer for the Growth Monetisation team, you will design the experiences that directly influence how users perceive value, convert to paid plans, and expand their investment in Miro across both product-led growth and enterprise motion. You will run experiments and tackle complex, high-leverage challenges at the intersection of psychology, business strategy, and user experience, for individual buyers exploring Miro independently and enterprise teams navigating multi-stakeholder purchasing decisions.\n\nWhat you’ll do\n\n - Lead the end-to-end design of monetisation experiences, creating pricing pages, upgrade flows, checkout experiences, paywalls, and in-product conversion touch points that scale across self-serve users and enterprise accounts for our multi-product platform\n\n - Design and run data-driven experiments focused on conversion, retention, and expansion metrics across different customer segments, driving a fast-paced experimentation culture by rapidly prototyping, A/B testing, and iterating on designs with cross-functional partners based on hypotheses, success criteria, and quantitative and qualitative findings\n\n - Shape product strategy by partnering closely with cross-functional leadership (PM, Engineering, Data Analysts, Product Marketing)\n\n - Translate behavioural data, pricing analytics, and user feedback from both individual users and enterprise buyers into intuitive design solutions that reduce friction, clarify value propositions, and drive confident purchase decisions\n\n - Conduct user research, interviews, and usability tests, synthesising insights to uncover friction in pricing, upgrade, and billing experiences and translating findings into clear design iterations and new experiment ideas\n\n - Balance the needs of different buying journeys, ensuring self-serve experiences prioritise speed and clarity while enterprise touch points accommodate complex approval workflows, and admin/billing requirements\n\n - Collaborate with Content Design to craft compelling value propositions, feature descriptions, pricing copy, and conversion messaging\n\n - Establish and advocate for scalable, best-in-class monetisation design standards, ensuring consistency and accessibility while partnering with design and core product teams to seamlessly blend monetisation requirements into the core user experience and roadmap\n\n - Communicate design vision and rationale at all levels, effectively influencing stakeholders across the organisation\n\n - Integrate AI and emerging technologies into the design process to accelerate validation, discovery, and prototyping of monetisation experiments\n\n - Mentor and support other designers, sharing knowledge on conversion design principles, experimentation methodologies, and monetisation best practices\n\nWhat you’ll need\n\n - 7+ years of product design experience, ideally in B2B SaaS or growth-focused roles, with a portfolio showcasing your design thinking and measurable impact on conversion and revenue metrics\n\n - Demonstrated experience designing monetisation surfaces with proven impact on conversion rates for both self-serve and enterprise buyers\n\n - Experience designing and running data-driven experiments, interpreting analytics, and iterating based on quantitative and qualitative insights from different customer segments\n\n - Strong understanding of monetisation and pricing concepts for SaaS products, including pricing psychology, value-based pricing, plan packaging, hybrid pricing models, and expansion revenue strategies\n\n - Ability to balance business goals with user needs, delivering high-quality, user-centric designs that build trust while driving measurable business outcomes\n\n - Strong collaboration skills with cross-functional partners, including PMs, Engineers, Data Analysts, Finance, Product Marketing, and Sales teams working across both self-serve and enterprise motions\n\n - Proficiency in Figma and prototyping tools; experience with analytics platforms is a plus\n\n - Ability to articulate and unfold your design decisions with an iterative mentality and embrace feedback with a growth mindset\n\n - Experience using AI tools to accelerate validation, prototyping, or design discovery (ie Replit, Claude Code)\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"68a49faa-7d75-4194-81b5-c743fe249ff9","title":"Staff Product Designer, Prototypes","department":"Product ","team":"Design","employmentType":"FullTime","location":"Copenhagen","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-03-18T15:44:44.758+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/68a49faa-7d75-4194-81b5-c743fe249ff9","applyUrl":"https://jobs.ashbyhq.com/miro/68a49faa-7d75-4194-81b5-c743fe249ff9/application","descriptionHtml":"About the Team
At Miro, design is intrinsic in everything we do. As a business we are on a mission to redefine how great work is done, and as a design team we aim to make that as easy and delightful as possible.
We operate in a fast-paced environment and get to have a direct impact on the millions of users who rely on Miro to collaborate and create the next big thing. As a part of our Product Design team, you will contribute to our design process, culture, and experience principles and set new standards for design quality.
Learn more about the colorful design team and our culture: https://miro.design/
About the Role
Miro is looking for a visionary Staff Product Designer to support the design of Miro’s canvas formats experiences, including prototyping and slides. This isn’t just about refining a feature; it’s about defining the future of how millions of people bring their ideas to life.
As a key leader within the Canvas Modes stream, you will lead the design evolution of these formats, helping Miro customers turn rough thinking and code-based content from in- and outside of Miro into polished, persuasive content on its canvas. We are looking for an AI Native designer - someone who doesn’t just see AI as a feature but as a fundamental shift in the product development process and ultimately, a massive opportunity.
You will be tasked with shaping not just where Miro’s formats offering should be, but where it is going - ensuring we aren't just keeping pace with the market, but setting it.
What you’ll do
Define and drive the evolution of Miro’s canvas-based formats. You’ll articulate a near-term design vision that disrupts the norms and looks where the market is going.
Be a tireless innovator in the AI space. You will explore how generative AI can collapse the gap between a rough idea and rich, interactive content on a Miro board.
Approach the product with an entrepreneurial spirit and sense of ownership. You’ll navigate ambiguity, build lean experiments, and treat the format experience as your own startup within Miro.
Leverage your deep understanding of the competitive landscape to create a best-in-class experience that rivals any competitor while maintaining Miro’s ease of use and considering our other suite of formats.
Partner with Product and Engineering across the org to solve complex technical- and design challenges around AI quality, discoverability, and the seamless transition between the ‘infinite canvas’ and the format experiences within it.
Set the bar for design excellence at Miro, mentoring other designers and contributing to the evolution of our design systems and internal tooling.
What you’ll need
10+ years of product design experience, ideally in B2B SaaS or AI-focused roles.
At least 2-3 years operating at a Staff / Principal level, with proven ownership of complex initiatives.
A strong portfolio showcasing your ability to create clear, user-focused products and strategies. Demonstrating both the impact on user experience and business goals.
A deep understanding of AI and AI design tooling and the ability to show you’re leading the charge.
Proven experience working closely with cross-functional teams, including product management, UX design, and engineering, to deliver seamless content solutions.
Deep understanding of UX practices, information architecture, and user-centred design methodologies.
Strong written and verbal communication skills, with the ability to articulate the value of design and collaborate effectively across diverse teams.
A proactive and flexible approach, comfortable working autonomously in a fast-paced, sometimes ambiguous environment and managing multiple priorities.
Experience working on design tools, editors, or creative software is a massive plus.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-VS1
","descriptionPlain":"About the Team\n\nAt Miro, design is intrinsic in everything we do. As a business we are on a mission to redefine how great work is done, and as a design team we aim to make that as easy and delightful as possible.\n\nWe operate in a fast-paced environment and get to have a direct impact on the millions of users who rely on Miro to collaborate and create the next big thing. As a part of our Product Design team, you will contribute to our design process, culture, and experience principles and set new standards for design quality. \n\nLearn more about the colorful design team and our culture: https://miro.design/\n\nAbout the Role\n\nMiro is looking for a visionary Staff Product Designer to support the design of Miro’s canvas formats experiences, including prototyping and slides. This isn’t just about refining a feature; it’s about defining the future of how millions of people bring their ideas to life.\n\nAs a key leader within the Canvas Modes stream, you will lead the design evolution of these formats, helping Miro customers turn rough thinking and code-based content from in- and outside of Miro into polished, persuasive content on its canvas. We are looking for an AI Native designer - someone who doesn’t just see AI as a feature but as a fundamental shift in the product development process and ultimately, a massive opportunity.\n\nYou will be tasked with shaping not just where Miro’s formats offering should be, but where it is going - ensuring we aren't just keeping pace with the market, but setting it.\n\nWhat you’ll do\n\n - Define and drive the evolution of Miro’s canvas-based formats. You’ll articulate a near-term design vision that disrupts the norms and looks where the market is going.\n\n - Be a tireless innovator in the AI space. You will explore how generative AI can collapse the gap between a rough idea and rich, interactive content on a Miro board.\n\n - Approach the product with an entrepreneurial spirit and sense of ownership. You’ll navigate ambiguity, build lean experiments, and treat the format experience as your own startup within Miro.\n\n - Leverage your deep understanding of the competitive landscape to create a best-in-class experience that rivals any competitor while maintaining Miro’s ease of use and considering our other suite of formats.\n\n - Partner with Product and Engineering across the org to solve complex technical- and design challenges around AI quality, discoverability, and the seamless transition between the ‘infinite canvas’ and the format experiences within it.\n\n - Set the bar for design excellence at Miro, mentoring other designers and contributing to the evolution of our design systems and internal tooling.\n\nWhat you’ll need\n\n - 10+ years of product design experience, ideally in B2B SaaS or AI-focused roles.\n\n - At least 2-3 years operating at a Staff / Principal level, with proven ownership of complex initiatives.\n\n - A strong portfolio showcasing your ability to create clear, user-focused products and strategies. Demonstrating both the impact on user experience and business goals.\n\n - A deep understanding of AI and AI design tooling and the ability to show you’re leading the charge.\n\n - Proven experience working closely with cross-functional teams, including product management, UX design, and engineering, to deliver seamless content solutions.\n\n - Deep understanding of UX practices, information architecture, and user-centred design methodologies.\n\n - Strong written and verbal communication skills, with the ability to articulate the value of design and collaborate effectively across diverse teams.\n\n - A proactive and flexible approach, comfortable working autonomously in a fast-paced, sometimes ambiguous environment and managing multiple priorities.\n\n - Experience working on design tools, editors, or creative software is a massive plus.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-VS1","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"9970b7ee-f281-4941-8d5b-94d632ce128e","title":"Strategic Account Executive","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"Tokyo","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-03-17T09:04:24.088+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/9970b7ee-f281-4941-8d5b-94d632ce128e","applyUrl":"https://jobs.ashbyhq.com/miro/9970b7ee-f281-4941-8d5b-94d632ce128e/application","descriptionHtml":"The Strategic Accounts team’s mission is to make Miro the nerve center for innovation inside the world’s largest companies. We partner with Fortune 500 and Global 2000 enterprises to help them accelerate product development, improve cross-functional alignment, and transform how teams move from strategy to execution.
This team sits at the center of Miro’s evolution from a collaboration product to an AI-powered innovation workspace. Our Strategic AEs operate as account CEOs, leading cross-functional account teams across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, and executive leadership.
Winning in Strategic Accounts is not about managing a territory or closing isolated deals. It is about building multi-year account strategies, identifying the customer’s most important business initiatives, and expanding Miro into mission-critical workflows across Product, Engineering, Design, IT, Operations, and transformation teams.
As a Strategic AE, you will own a focused portfolio of Miro’s largest enterprise customers. You will be expected to understand each account’s industry context, operating model, executive priorities, political landscape, renewal dynamics, and expansion potential. You will create pipeline through disciplined account-based execution, build executive alignment around measurable outcomes, and orchestrate Miro’s internal resources to turn strategic opportunities into durable enterprise partnerships.
→Own a portfolio of named strategic accounts
Develop and execute deep account strategies across 3–10 global enterprise customers. Identify priority business initiatives, critical workflows, executive buyers, Champions, renewal moments, competitive risks, and multi-product expansion opportunities.
→Drive workflow-led expansion
Position Miro around high-value enterprise workflows such as product strategy, roadmapping, customer discovery, prototyping, planning, agile execution, technical diagramming, portfolio visibility, and innovation governance. Connect Miro’s platform to measurable customer outcomes, including faster product cycles, stronger alignment, improved productivity, and better execution across distributed teams.
→Build executive alignment and business cases
Engage senior leaders across Product, Engineering, Design, IT, Transformation, Finance, and the C-suite. Create compelling business cases that tie Miro to named customer initiatives, quantified pain, strategic priorities, and long-term value realization.
→Orchestrate complex account teams
Lead cross-functional PODs across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, BDRs, and senior leadership. Align the team around clear account objectives, executive engagement plans, validation events, and expansion plays.
→Create and manage strategic pipeline
Maintain a disciplined account-based pipeline generation motion. Use executive outreach, customer workshops, field marketing, partner collaboration, BDR support, and renewal planning to stay multiple quarters ahead on pipeline coverage.
→Operate with rigorous sales discipline
Apply MEDDPICC and Command of the Message at an expert level. Build customer-validated problem statements, develop real Champions, secure Economic Buyer access, quantify business impact, and use mutual plans to drive complex opportunities forward.
→Shape how Miro wins in the enterprise
Bring field intelligence back to Product, Marketing, Customer Success, and leadership. Help refine Miro’s enterprise narrative, identify repeatable expansion patterns, mentor peers, and contribute to regional go-to-market strategy.
10+ years of SaaS sales experience, including significant experience selling to Fortune 500 / Global 2000 enterprises with 10,000+ employees.
Proven success owning a small number of strategic named accounts and driving complex expansion motions across multiple business units, geographies, personas, and executive stakeholders.
Track record closing and expanding $250K–$1M+ enterprise opportunities, ideally including multi-product, multi-year, or transformation-oriented deals.
Strong ability to build executive relationships across Product, Engineering, Design, IT, Transformation, Finance, and C-level stakeholders.
Deep MEDDPICC and Command of the Message discipline, including strong qualification, Champion development, Economic Buyer engagement, quantified pain, decision-process management, and value-based selling.
Experience orchestrating cross-functional deal teams across SE, CS, Services, Value Advisory, Product, Marketing, Partners, BDRs, and executive sponsors.
Strong account planning discipline, with the ability to translate customer strategy into named initiatives, workflow opportunities, stakeholder maps, pipeline plans, and measurable expansion outcomes.
Comfort operating in complex, ambiguous enterprise environments where success requires persistence, business acumen, internal leadership, and the ability to create belief with both customers and internal teams.
AI fluency and curiosity, with a track record of leveraging AI tools to improve account research, stakeholder mapping, territory strategy, opportunity planning, customer insights, and overall sales productivity.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-YN1
","descriptionPlain":"ABOUT THE TEAM\n\nThe Strategic Accounts team’s mission is to make Miro the nerve center for innovation inside the world’s largest companies. We partner with Fortune 500 and Global 2000 enterprises to help them accelerate product development, improve cross-functional alignment, and transform how teams move from strategy to execution.\n\nThis team sits at the center of Miro’s evolution from a collaboration product to an AI-powered innovation workspace. Our Strategic AEs operate as account CEOs, leading cross-functional account teams across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, and executive leadership.\n\n\nABOUT THE ROLE\n\nWinning in Strategic Accounts is not about managing a territory or closing isolated deals. It is about building multi-year account strategies, identifying the customer’s most important business initiatives, and expanding Miro into mission-critical workflows across Product, Engineering, Design, IT, Operations, and transformation teams.\n\nAs a Strategic AE, you will own a focused portfolio of Miro’s largest enterprise customers. You will be expected to understand each account’s industry context, operating model, executive priorities, political landscape, renewal dynamics, and expansion potential. You will create pipeline through disciplined account-based execution, build executive alignment around measurable outcomes, and orchestrate Miro’s internal resources to turn strategic opportunities into durable enterprise partnerships.\n\n\nWHAT YOU’LL DO\n\n→Own a portfolio of named strategic accounts\n\nDevelop and execute deep account strategies across 3–10 global enterprise customers. Identify priority business initiatives, critical workflows, executive buyers, Champions, renewal moments, competitive risks, and multi-product expansion opportunities.\n\n→Drive workflow-led expansion\n\nPosition Miro around high-value enterprise workflows such as product strategy, roadmapping, customer discovery, prototyping, planning, agile execution, technical diagramming, portfolio visibility, and innovation governance. Connect Miro’s platform to measurable customer outcomes, including faster product cycles, stronger alignment, improved productivity, and better execution across distributed teams.\n\n→Build executive alignment and business cases\n\nEngage senior leaders across Product, Engineering, Design, IT, Transformation, Finance, and the C-suite. Create compelling business cases that tie Miro to named customer initiatives, quantified pain, strategic priorities, and long-term value realization.\n\n→Orchestrate complex account teams\n\nLead cross-functional PODs across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, BDRs, and senior leadership. Align the team around clear account objectives, executive engagement plans, validation events, and expansion plays.\n\n→Create and manage strategic pipeline\n\nMaintain a disciplined account-based pipeline generation motion. Use executive outreach, customer workshops, field marketing, partner collaboration, BDR support, and renewal planning to stay multiple quarters ahead on pipeline coverage.\n\n→Operate with rigorous sales discipline\n\nApply MEDDPICC and Command of the Message at an expert level. Build customer-validated problem statements, develop real Champions, secure Economic Buyer access, quantify business impact, and use mutual plans to drive complex opportunities forward.\n\n→Shape how Miro wins in the enterprise\n\nBring field intelligence back to Product, Marketing, Customer Success, and leadership. Help refine Miro’s enterprise narrative, identify repeatable expansion patterns, mentor peers, and contribute to regional go-to-market strategy.\n\n\nWHAT YOU’LL NEED\n\n10+ years of SaaS sales experience, including significant experience selling to Fortune 500 / Global 2000 enterprises with 10,000+ employees.\n\nProven success owning a small number of strategic named accounts and driving complex expansion motions across multiple business units, geographies, personas, and executive stakeholders.\n\nTrack record closing and expanding $250K–$1M+ enterprise opportunities, ideally including multi-product, multi-year, or transformation-oriented deals.\n\nStrong ability to build executive relationships across Product, Engineering, Design, IT, Transformation, Finance, and C-level stakeholders.\n\nDeep MEDDPICC and Command of the Message discipline, including strong qualification, Champion development, Economic Buyer engagement, quantified pain, decision-process management, and value-based selling.\n\nExperience orchestrating cross-functional deal teams across SE, CS, Services, Value Advisory, Product, Marketing, Partners, BDRs, and executive sponsors.\n\nStrong account planning discipline, with the ability to translate customer strategy into named initiatives, workflow opportunities, stakeholder maps, pipeline plans, and measurable expansion outcomes.\n\nComfort operating in complex, ambiguous enterprise environments where success requires persistence, business acumen, internal leadership, and the ability to create belief with both customers and internal teams.\n\nAI fluency and curiosity, with a track record of leveraging AI tools to improve account research, stakeholder mapping, territory strategy, opportunity planning, customer insights, and overall sales productivity.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-YN1","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"366b7709-8128-4146-8939-5656fc184ea3","title":"Head of Americas (Sales) ","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-04-10T16:04:17.979+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/366b7709-8128-4146-8939-5656fc184ea3","applyUrl":"https://jobs.ashbyhq.com/miro/366b7709-8128-4146-8939-5656fc184ea3/application","descriptionHtml":"About the Team
The AMER Sales team is a cornerstone of Miro’s GTM strategy, leading the charge in transforming how the world’s most dynamic companies innovate through our AI-powered workspace. You will lead a high performing group who thrive on building a signal driven revenue engine across Commercial, Enterprise, and Strategic segments. We balance ambitious growth goals with a culture of deep collaboration, challenging our customers to rethink the future of work while providing our team members with the platform to scale their careers in a fast paced, mission driven environment.
About the Role
As the Head of AMER Sales, you will own all sales responsibility across major segments at Miro, leading the continued evolution from a collaboration tool into an AI-powered Innovation Workspace used by the world’s most dynamic companies.
You will be responsible for expanding and acquiring new logos across Commercial, Enterprise, and Strategic segments by leading, developing, and enabling a high-performing team of 60+ sellers and leaders. You will join a highly motivated, fast-moving sales organization focused on driving meaningful customer outcomes — helping organizations transform how they collaborate, align, and innovate.
The Head of AMER Sales is an ambitious, systems-oriented leader who will play a critical role in shaping and executing Miro’s go-to-market strategy. You will build and scale a repeatable, signal-driven revenue engine, leveraging product usage, customer insights, and AI to drive consistent pipeline generation, expansion, and long-term customer value.
You will challenge customers to rethink how work gets done — positioning Miro not just as a tool, but as a platform that accelerates decision-making, unlocks cross-functional alignment, and drives business outcomes.
What You'll Do
Hire, coach, and lead a team of leaders and sellers to land + expand customers ranging from 500 to unlimited+ employees
Help define and drive our overall GTM strategy across Commercial, Enterprise, and Strategic segments, aligning to Miro’s evolution as an Innovation Workspace
Build and scale programs that generate consistent, high-quality pipeline by leveraging product signals, customer insights, and AI-driven prospecting approaches
Expand revenue within our installed base by identifying new use cases, teams, and lines of business within existing accounts
Empower your team to drive trial adoption, activation, and expansion—turning user growth into enterprise-wide standardization
Actively engage in strategic deals, guiding multi-threaded sales cycles and elevating deal strategy across complex buying groups
Partner closely with Marketing to design and execute campaigns tied to real customer workflows, use cases, and industry needs
Elevate the team’s discovery capabilities—uncovering how customers work today and identifying where Miro can fundamentally improve speed, alignment, and outcomes
Embed AI into the sales motion—from prospecting and account prioritization to deal execution and forecasting
Ensure strong operational rigor, with accurate CRM data and insights that inform pipeline strategy, forecasting, and growth planning
Consistently achieve and exceed monthly and quarterly targets for pipeline generation and closed business
What You'll Need
10+ years of management experience, with a strong track record of building, scaling, and evolving high-performing sales leadership teams in high-growth environments
15+ years of overall sales experience (IC + leadership) within a high-growth Enterprise SaaS company
Proven ability to define and execute GTM strategy while building scalable, repeatable processes across segments
Deep experience leading complex, multi-threaded enterprise sales cycles across multiple personas and functions
Strong experience with prospecting strategy, territory planning, and team-based selling motions
Additional Strengths
Demonstrated ability to leverage AI to improve sales productivity, pipeline generation, and customer engagement
Experience incorporating AI tools and workflows into prospecting, research, personalization, and deal strategy
Strong understanding of how AI can transform sales from activity-driven to signal-driven and system-enabled
Comfortable operating as a hands-on leader — actively working with reps and engaging with customers to refine strategy and execution
Excellent ability to identify friction points in the sales process and implement solutions that improve team effectiveness and efficiency
Strong cross-functional collaborator, able to align Sales, Marketing, Product, and Customer Success around shared goals
Naturally curious, with a continuous learning mindset and a strong orientation toward feedback and growth
Highly results-driven, with a strong sense of ownership and a relentless focus on driving pipeline, revenue, and customer impact
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
About the Team
Miro is a fast-growing engineering organization building a business-critical collaboration platform used by companies around the world. As our product and infrastructure scale, we are looking for a Senior Network Site Reliability Engineer to help strengthen the reliability, availability, and scalability of our production environment.
In this role, you will focus on cloud automation, Infrastructure as Code, network reliability, and operational excellence across our AWS infrastructure. You will help improve how we deploy, operate, observe, and govern cloud infrastructure at scale.
With millions of users, a distributed team, and the support of outstanding VCs and advisors, it’s an incredible time to join Miro. Bring your skills, experience, and vision, so we can transform together how the world collaborates.
About the Role
The Foundations & Network team is growing to support Miro’s cloud infrastructure at scale. The team focuses on building stable, reliable, secure, and highly available solutions in AWS.
We own all Infrastructure-as-Code aspects and provide workflows to orchestrate automated solutions. We are also responsible for applying Governance policies and administration of our infrastructure resources on AWS.
What you’ll do
Work with our AWS infrastructure to continuously improve how we operate.
Build and lead all aspects of our CI/CD pipelines (GitLab/GitHub) and provide automated solutions for IaC deployment.
Implement automation and observability across infrastructure resources.
Bring your own ideas for improving our infrastructure stack and implement them.
Take part in our operational rotation to react and resolve incidents in production.
Maintain and develop the building blocks of our IaC terraform codebase.
Responsible for building, maintaining and optimizing Amazon Load Balancers, ensuring efficient traffic distribution and high availability for applications.
Configure and maintain Amazon CloudFront distributions to accelerate content delivery and improve end-user experience.
Develop and build Governance policies for our Cloud infrastructure.
Maintain and develop our CloudWan infrastructure
What you’ll need
8+ years of professional experience in infrastructure, reliability, networking, or software engineering
6+ years of experience as an SRE, DevOps Engineer, Network Engineer, Software Engineer, or similar
Hands-on experience with AWS infrastructure, including EC2, VPC, ALB, S3, Route 53, and CloudFront
Confident networking knowledge, including TCP/IP, HTTP/S, DNS, BGP, IPV6 and hands-on experience with AWS Cloud WAN
Solid knowledge and experience with CDN configuration
Strong experience with Infrastructure as Code, especially Terraform
Deep understanding of DevOps practices, CI/CD, automation, and production operations
Strong Linux skills and proficiency in Python, Bash, or another scripting/programming language
Experience driving cross-functional projects from concept to delivery in Agile environments
Strong problem-solving skills, with the ability to troubleshoot complex distributed systems and network issues
Clear communication skills and ability to collaborate effectively across engineering teams
Nice to have
Experience with containers and Kubernetes
Familiarity with AWS governance and security controls, including SCPs and IAM policies
Experience improving reliability, observability, performance, or incident response processes
Exposure to large-scale CDN, edge, or traffic-routing environments
Experience working in globally distributed infrastructure or platform teams
Basic experience using GCP and Azure
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-VS1
","descriptionPlain":"About the Team\n\n\n\n\n\nMiro is a fast-growing engineering organization building a business-critical collaboration platform used by companies around the world. As our product and infrastructure scale, we are looking for a Senior Network Site Reliability Engineer to help strengthen the reliability, availability, and scalability of our production environment.\n\nIn this role, you will focus on cloud automation, Infrastructure as Code, network reliability, and operational excellence across our AWS infrastructure. You will help improve how we deploy, operate, observe, and govern cloud infrastructure at scale.\n\nWith millions of users, a distributed team, and the support of outstanding VCs and advisors, it’s an incredible time to join Miro. Bring your skills, experience, and vision, so we can transform together how the world collaborates.\n\nAbout the Role\n\n\n\n\n\nThe Foundations & Network team is growing to support Miro’s cloud infrastructure at scale. The team focuses on building stable, reliable, secure, and highly available solutions in AWS.\n\nWe own all Infrastructure-as-Code aspects and provide workflows to orchestrate automated solutions. We are also responsible for applying Governance policies and administration of our infrastructure resources on AWS.\n\nWhat you’ll do\n\n\n\n - Work with our AWS infrastructure to continuously improve how we operate.\n\n - Build and lead all aspects of our CI/CD pipelines (GitLab/GitHub) and provide automated solutions for IaC deployment.\n\n - Implement automation and observability across infrastructure resources.\n\n - Bring your own ideas for improving our infrastructure stack and implement them.\n\n - Take part in our operational rotation to react and resolve incidents in production.\n\n - Maintain and develop the building blocks of our IaC terraform codebase.\n\n - Responsible for building, maintaining and optimizing Amazon Load Balancers, ensuring efficient traffic distribution and high availability for applications.\n\n - Configure and maintain Amazon CloudFront distributions to accelerate content delivery and improve end-user experience.\n\n - Develop and build Governance policies for our Cloud infrastructure.\n\n - Maintain and develop our CloudWan infrastructure\n\nWhat you’ll need\n\n\n\n - 8+ years of professional experience in infrastructure, reliability, networking, or software engineering\n\n - 6+ years of experience as an SRE, DevOps Engineer, Network Engineer, Software Engineer, or similar\n\n - Hands-on experience with AWS infrastructure, including EC2, VPC, ALB, S3, Route 53, and CloudFront\n\n - Confident networking knowledge, including TCP/IP, HTTP/S, DNS, BGP, IPV6 and hands-on experience with AWS Cloud WAN\n\n - Solid knowledge and experience with CDN configuration\n\n - Strong experience with Infrastructure as Code, especially Terraform\n\n - Deep understanding of DevOps practices, CI/CD, automation, and production operations\n\n - Strong Linux skills and proficiency in Python, Bash, or another scripting/programming language\n\n - Experience driving cross-functional projects from concept to delivery in Agile environments\n\n - Strong problem-solving skills, with the ability to troubleshoot complex distributed systems and network issues\n\n - Clear communication skills and ability to collaborate effectively across engineering teams\n\nNice to have\n\n - Experience with containers and Kubernetes\n\n - Familiarity with AWS governance and security controls, including SCPs and IAM policies\n\n - Experience improving reliability, observability, performance, or incident response processes\n\n - Exposure to large-scale CDN, edge, or traffic-routing environments\n\n - Experience working in globally distributed infrastructure or platform teams\n\n - Basic experience using GCP and Azure\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-VS1","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"9044dc63-bc57-4432-a775-7305e39469b7","title":"Strategic Account Executive","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"Tokyo","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-13T01:01:00.585+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/9044dc63-bc57-4432-a775-7305e39469b7","applyUrl":"https://jobs.ashbyhq.com/miro/9044dc63-bc57-4432-a775-7305e39469b7/application","descriptionHtml":"The Strategic Accounts team’s mission is to make Miro the nerve center for innovation inside the world’s largest companies. We partner with Fortune 500 and Global 2000 enterprises to help them accelerate product development, improve cross-functional alignment, and transform how teams move from strategy to execution.
This team sits at the center of Miro’s evolution from a collaboration product to an AI-powered innovation workspace. Our Strategic AEs operate as account CEOs, leading cross-functional account teams across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, and executive leadership.
Winning in Strategic Accounts is not about managing a territory or closing isolated deals. It is about building multi-year account strategies, identifying the customer’s most important business initiatives, and expanding Miro into mission-critical workflows across Product, Engineering, Design, IT, Operations, and transformation teams.
As a Strategic AE, you will own a focused portfolio of Miro’s largest enterprise customers. You will be expected to understand each account’s industry context, operating model, executive priorities, political landscape, renewal dynamics, and expansion potential. You will create pipeline through disciplined account-based execution, build executive alignment around measurable outcomes, and orchestrate Miro’s internal resources to turn strategic opportunities into durable enterprise partnerships.
→Own a portfolio of named strategic accounts
Develop and execute deep account strategies across 3–10 global enterprise customers. Identify priority business initiatives, critical workflows, executive buyers, Champions, renewal moments, competitive risks, and multi-product expansion opportunities.
→Drive workflow-led expansion
Position Miro around high-value enterprise workflows such as product strategy, roadmapping, customer discovery, prototyping, planning, agile execution, technical diagramming, portfolio visibility, and innovation governance. Connect Miro’s platform to measurable customer outcomes, including faster product cycles, stronger alignment, improved productivity, and better execution across distributed teams.
→Build executive alignment and business cases
Engage senior leaders across Product, Engineering, Design, IT, Transformation, Finance, and the C-suite. Create compelling business cases that tie Miro to named customer initiatives, quantified pain, strategic priorities, and long-term value realization.
→Orchestrate complex account teams
Lead cross-functional PODs across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, BDRs, and senior leadership. Align the team around clear account objectives, executive engagement plans, validation events, and expansion plays.
→Create and manage strategic pipeline
Maintain a disciplined account-based pipeline generation motion. Use executive outreach, customer workshops, field marketing, partner collaboration, BDR support, and renewal planning to stay multiple quarters ahead on pipeline coverage.
→Operate with rigorous sales discipline
Apply MEDDPICC and Command of the Message at an expert level. Build customer-validated problem statements, develop real Champions, secure Economic Buyer access, quantify business impact, and use mutual plans to drive complex opportunities forward.
→Shape how Miro wins in the enterprise
Bring field intelligence back to Product, Marketing, Customer Success, and leadership. Help refine Miro’s enterprise narrative, identify repeatable expansion patterns, mentor peers, and contribute to regional go-to-market strategy.
10+ years of SaaS sales experience, including significant experience selling to Fortune 500 / Global 2000 enterprises with 10,000+ employees.
Proven success owning a small number of strategic named accounts and driving complex expansion motions across multiple business units, geographies, personas, and executive stakeholders.
Track record closing and expanding $250K–$1M+ enterprise opportunities, ideally including multi-product, multi-year, or transformation-oriented deals.
Strong ability to build executive relationships across Product, Engineering, Design, IT, Transformation, Finance, and C-level stakeholders.
Deep MEDDPICC and Command of the Message discipline, including strong qualification, Champion development, Economic Buyer engagement, quantified pain, decision-process management, and value-based selling.
Experience orchestrating cross-functional deal teams across SE, CS, Services, Value Advisory, Product, Marketing, Partners, BDRs, and executive sponsors.
Strong account planning discipline, with the ability to translate customer strategy into named initiatives, workflow opportunities, stakeholder maps, pipeline plans, and measurable expansion outcomes.
Comfort operating in complex, ambiguous enterprise environments where success requires persistence, business acumen, internal leadership, and the ability to create belief with both customers and internal teams.
AI fluency and curiosity, with a track record of leveraging AI tools to improve account research, stakeholder mapping, territory strategy, opportunity planning, customer insights, and overall sales productivity.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-YN1
","descriptionPlain":"ABOUT THE TEAM\n\nThe Strategic Accounts team’s mission is to make Miro the nerve center for innovation inside the world’s largest companies. We partner with Fortune 500 and Global 2000 enterprises to help them accelerate product development, improve cross-functional alignment, and transform how teams move from strategy to execution.\n\nThis team sits at the center of Miro’s evolution from a collaboration product to an AI-powered innovation workspace. Our Strategic AEs operate as account CEOs, leading cross-functional account teams across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, and executive leadership.\n\n\nABOUT THE ROLE\n\nWinning in Strategic Accounts is not about managing a territory or closing isolated deals. It is about building multi-year account strategies, identifying the customer’s most important business initiatives, and expanding Miro into mission-critical workflows across Product, Engineering, Design, IT, Operations, and transformation teams.\n\nAs a Strategic AE, you will own a focused portfolio of Miro’s largest enterprise customers. You will be expected to understand each account’s industry context, operating model, executive priorities, political landscape, renewal dynamics, and expansion potential. You will create pipeline through disciplined account-based execution, build executive alignment around measurable outcomes, and orchestrate Miro’s internal resources to turn strategic opportunities into durable enterprise partnerships.\n\n\nWHAT YOU’LL DO\n\n→Own a portfolio of named strategic accounts\n\nDevelop and execute deep account strategies across 3–10 global enterprise customers. Identify priority business initiatives, critical workflows, executive buyers, Champions, renewal moments, competitive risks, and multi-product expansion opportunities.\n\n→Drive workflow-led expansion\n\nPosition Miro around high-value enterprise workflows such as product strategy, roadmapping, customer discovery, prototyping, planning, agile execution, technical diagramming, portfolio visibility, and innovation governance. Connect Miro’s platform to measurable customer outcomes, including faster product cycles, stronger alignment, improved productivity, and better execution across distributed teams.\n\n→Build executive alignment and business cases\n\nEngage senior leaders across Product, Engineering, Design, IT, Transformation, Finance, and the C-suite. Create compelling business cases that tie Miro to named customer initiatives, quantified pain, strategic priorities, and long-term value realization.\n\n→Orchestrate complex account teams\n\nLead cross-functional PODs across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, BDRs, and senior leadership. Align the team around clear account objectives, executive engagement plans, validation events, and expansion plays.\n\n→Create and manage strategic pipeline\n\nMaintain a disciplined account-based pipeline generation motion. Use executive outreach, customer workshops, field marketing, partner collaboration, BDR support, and renewal planning to stay multiple quarters ahead on pipeline coverage.\n\n→Operate with rigorous sales discipline\n\nApply MEDDPICC and Command of the Message at an expert level. Build customer-validated problem statements, develop real Champions, secure Economic Buyer access, quantify business impact, and use mutual plans to drive complex opportunities forward.\n\n→Shape how Miro wins in the enterprise\n\nBring field intelligence back to Product, Marketing, Customer Success, and leadership. Help refine Miro’s enterprise narrative, identify repeatable expansion patterns, mentor peers, and contribute to regional go-to-market strategy.\n\n\nWHAT YOU’LL NEED\n\n10+ years of SaaS sales experience, including significant experience selling to Fortune 500 / Global 2000 enterprises with 10,000+ employees.\n\nProven success owning a small number of strategic named accounts and driving complex expansion motions across multiple business units, geographies, personas, and executive stakeholders.\n\nTrack record closing and expanding $250K–$1M+ enterprise opportunities, ideally including multi-product, multi-year, or transformation-oriented deals.\n\nStrong ability to build executive relationships across Product, Engineering, Design, IT, Transformation, Finance, and C-level stakeholders.\n\nDeep MEDDPICC and Command of the Message discipline, including strong qualification, Champion development, Economic Buyer engagement, quantified pain, decision-process management, and value-based selling.\n\nExperience orchestrating cross-functional deal teams across SE, CS, Services, Value Advisory, Product, Marketing, Partners, BDRs, and executive sponsors.\n\nStrong account planning discipline, with the ability to translate customer strategy into named initiatives, workflow opportunities, stakeholder maps, pipeline plans, and measurable expansion outcomes.\n\nComfort operating in complex, ambiguous enterprise environments where success requires persistence, business acumen, internal leadership, and the ability to create belief with both customers and internal teams.\n\nAI fluency and curiosity, with a track record of leveraging AI tools to improve account research, stakeholder mapping, territory strategy, opportunity planning, customer insights, and overall sales productivity.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-YN1","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"a4cce875-778e-4dcf-bc10-59eb27b8f519","title":"Enterprise Sales Leader, DACH ","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"Munich","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-10T09:22:38.829+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/a4cce875-778e-4dcf-bc10-59eb27b8f519","applyUrl":"https://jobs.ashbyhq.com/miro/a4cce875-778e-4dcf-bc10-59eb27b8f519/application","descriptionHtml":"About the Team
Miro is looking to hire a strong leader to lead our go-to-market presence in the Enterprise Segment of our DACH region, lead that part of the DACH Sales team, and contribute to driving the company through the next phase of growth in the region — as Miro scales from a single-product company into a multi-product AI platform. This role is based in our Munich hub. Each role at Miro is based at one of our physical hubs and we look for talent that want to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 2 days a week in office culture as our baseline.
About the Role
This role will report into our Head of DACH, driving the geography through the next phase of growth in the region and will be a key member of the DACH sales leadership organization. This is an ideal role for someone who is a natural builder with a passion for sales, strategy, and platform-led growth — motivated by developing talent and creating high-performing teams that sell outcomes, not features.
What you’ll do
Formulate the Enterprise go-to-market strategy in DACH in close collaboration with sales leadership, revenue operations, product and marketing — anchored in Miro's shift to solution and consultative selling and multi-product platform adoption
Run, coach, train, and develop a diverse team of sales people selling into the Enterprise segment, building the muscle to run multi-product, workflow-level discovery rather than single-product pitches
Be responsible for selling to new customers and growing and retaining existing customers through platform expansion, not just seat growth
Orchestrate a virtual team around each strategic account, aligning closely with functional managers across Solution Engineering, Customer Success, Renewals, Professional Services, and Channel/Partnerships to drive coordinated account plans and consistent customer outcomes
Personally lead or co-lead executive-level conversations at some of our largest and most dynamic customers, applying consultative selling to engage both technology and business leaders beyond the typical CIO org (e.g. CFO, COO, Chief Product/Design Officers, business unit heads) and anchoring Miro to their strategic priorities rather than product features
Champion Miro's AI-first platform narrative internally and with customers, translating company-wide product direction into DACH market relevance
Help improve our offerings by providing salespeople's and customers' perspective to the product team, especially on localisation, AI adoption barriers (e.g. data sovereignty, works council considerations), and specific DACH market needs
What you’ll need
8+ years of Sales experience with strong performance and career traction, preferably in DACH
3+ years of DACH Sales leadership experience at high-growth Enterprise SaaS companies scaling to Millions in ARR globally
Experience running a complex multi-motion, multi-product sales organization including high-velocity sales, strategic $250K+ deals, and platform/solution-selling motions
Proven consultative selling experience, with a track record of engaging both technical and business stakeholders across an organization — not limited to the traditional IT/CIO buying center
Experience orchestrating cross-functional virtual teams (Solution Engineering, Customer Success, Renewals, Professional Services, Channel) to drive account strategy and execution
Experience hiring and developing people, and building teams comfortable operating in a fast-changing product and pricing environment
Strong understanding of the DACH B2B SaaS and AI market, and demonstrated ability to work with Marketing, Customer Success, and Product to capture the market opportunity
Experience applying AI within a GTM/sales organization (e.g. AI-driven pipeline tools, account intelligence, or sales enablement) is a strong plus
Spoken German is highly preferred
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-ET1
","descriptionPlain":"About the Team\n\nMiro is looking to hire a strong leader to lead our go-to-market presence in the Enterprise Segment of our DACH region, lead that part of the DACH Sales team, and contribute to driving the company through the next phase of growth in the region — as Miro scales from a single-product company into a multi-product AI platform. This role is based in our Munich hub. Each role at Miro is based at one of our physical hubs and we look for talent that want to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 2 days a week in office culture as our baseline.\n\nAbout the Role\n\nThis role will report into our Head of DACH, driving the geography through the next phase of growth in the region and will be a key member of the DACH sales leadership organization. This is an ideal role for someone who is a natural builder with a passion for sales, strategy, and platform-led growth — motivated by developing talent and creating high-performing teams that sell outcomes, not features.\n\nWhat you’ll do\n\n - Formulate the Enterprise go-to-market strategy in DACH in close collaboration with sales leadership, revenue operations, product and marketing — anchored in Miro's shift to solution and consultative selling and multi-product platform adoption\n\n - Run, coach, train, and develop a diverse team of sales people selling into the Enterprise segment, building the muscle to run multi-product, workflow-level discovery rather than single-product pitches\n\n - Be responsible for selling to new customers and growing and retaining existing customers through platform expansion, not just seat growth\n\n - Orchestrate a virtual team around each strategic account, aligning closely with functional managers across Solution Engineering, Customer Success, Renewals, Professional Services, and Channel/Partnerships to drive coordinated account plans and consistent customer outcomes\n\n - Personally lead or co-lead executive-level conversations at some of our largest and most dynamic customers, applying consultative selling to engage both technology and business leaders beyond the typical CIO org (e.g. CFO, COO, Chief Product/Design Officers, business unit heads) and anchoring Miro to their strategic priorities rather than product features\n\n - Champion Miro's AI-first platform narrative internally and with customers, translating company-wide product direction into DACH market relevance\n\n - Help improve our offerings by providing salespeople's and customers' perspective to the product team, especially on localisation, AI adoption barriers (e.g. data sovereignty, works council considerations), and specific DACH market needs\n\n \n\nWhat you’ll need\n\n - 8+ years of Sales experience with strong performance and career traction, preferably in DACH\n\n - 3+ years of DACH Sales leadership experience at high-growth Enterprise SaaS companies scaling to Millions in ARR globally\n\n - Experience running a complex multi-motion, multi-product sales organization including high-velocity sales, strategic $250K+ deals, and platform/solution-selling motions\n\n - Proven consultative selling experience, with a track record of engaging both technical and business stakeholders across an organization — not limited to the traditional IT/CIO buying center\n\n - Experience orchestrating cross-functional virtual teams (Solution Engineering, Customer Success, Renewals, Professional Services, Channel) to drive account strategy and execution\n\n - Experience hiring and developing people, and building teams comfortable operating in a fast-changing product and pricing environment\n\n - Strong understanding of the DACH B2B SaaS and AI market, and demonstrated ability to work with Marketing, Customer Success, and Product to capture the market opportunity\n\n - Experience applying AI within a GTM/sales organization (e.g. AI-driven pipeline tools, account intelligence, or sales enablement) is a strong plus\n\n - Spoken German is highly preferred\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-ET1","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"00f7e25d-894d-450c-adfd-6d286913f78a","title":"Senior Specialist, Demand Generation","department":"Marketing","team":"Digital","employmentType":"FullTime","location":"London","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-15T10:08:59.016+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/00f7e25d-894d-450c-adfd-6d286913f78a","applyUrl":"https://jobs.ashbyhq.com/miro/00f7e25d-894d-450c-adfd-6d286913f78a/application","descriptionHtml":"About the Team
This role sits within Miro’s Demand Generation team, part of the broader Integrated Marketing organization, and partners closely with Campaigns, Marketing Ops, and Regional Marketing teams.
The team supports the Enterprise sales-led motion, focused on driving predictable pipeline growth by creating, capturing, and converting high-quality demand across target accounts. Working across both new logo acquisition and existing customers, we align marketing and sales around data-driven programs that accelerate revenue and improve conversion efficiency.
About the Role
As a Senior Specialist, Demand Generation, you will own the execution and optimization of lifecycle, ABM, and nurture programs that drive pipeline growth. You will design and scale campaigns across acquisition, nurture, activation, and expansion, with a focus on improving engagement and conversion efficiency across target accounts.
You will partner closely with cross-functional teams to bring both scaled (1:many) and tailored (1:few / 1:1) programs to life and continuously improve performance through testing, insights, and optimization. This role sits at the intersection of execution and experimentation, combining strong lifecycle marketing fundamentals with a data-driven approach to scaling impact.
What you’ll do
Build and optimize lifecycle programs for Enterprise customers and prospects that improve engagement and drive measurable conversion impact across the funnel.
Own experimentation across lifecycle programs, defining hypotheses, running A/B tests, and iterating based on performance insights to improve conversion rates.
Bring creative thinking into lifecycle campaigns through new angles, messaging ideas, and lightweight experiments that improve performance.
Partner with Campaigns, Design, and Content teams to translate broader campaign narratives into effective lifecycle executions.
Partner with regional and field teams to develop and scale personalized ABM playbooks that drive engagement and conversion across high-value accounts.
Partner with Marketing Ops to scope and brief campaign requirements, and oversee execution quality through QA, monitoring, and ongoing alignment.
Build and maintain lifecycle infrastructure in Marketo, including smart lists, engagement programs, triggers, tokens, and templates
Define and track lifecycle performance using dashboards and reporting frameworks, ensuring data quality, attribution, and alignment between Marketo and Salesforce
Integrate AI tools and automation into daily workflows to accelerate campaign build, QA, content creation, analysis, and lifecycle optimization across systems
What you’ll need
6+ years of Lifecycle Marketing, Demand Generation or ABM experience in Enterprise B2B environments.
1+ year of hands-on experience with Marketo and Salesforce - preferred
Proven track record of building and optimizing lifecycle programs that drive measurable engagement and conversion across the funnel.
Experience running and scaling ABM programs across target accounts - strong advantage.
Strong understanding of segmentation, personalization, and end-to-end customer journey design.
Creative marketing capability with experience adapting messaging, developing campaign angles, and running lightweight copy tests to improve performance
Strong analytical mindset with experience building dashboards and reporting frameworks to measure impact, ensure data integrity, and support structured experimentation
Strong communication skills with experience working cross-functionally across multiple stakeholders in a global environment
Demonstrated ability to apply AI tools and workflows to improve efficiency and conversion outcomes
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-ED1
","descriptionPlain":"About the Team\n\nThis role sits within Miro’s Demand Generation team, part of the broader Integrated Marketing organization, and partners closely with Campaigns, Marketing Ops, and Regional Marketing teams.\n\nThe team supports the Enterprise sales-led motion, focused on driving predictable pipeline growth by creating, capturing, and converting high-quality demand across target accounts. Working across both new logo acquisition and existing customers, we align marketing and sales around data-driven programs that accelerate revenue and improve conversion efficiency.\n\nAbout the Role\n\nAs a Senior Specialist, Demand Generation, you will own the execution and optimization of lifecycle, ABM, and nurture programs that drive pipeline growth. You will design and scale campaigns across acquisition, nurture, activation, and expansion, with a focus on improving engagement and conversion efficiency across target accounts.\n\nYou will partner closely with cross-functional teams to bring both scaled (1:many) and tailored (1:few / 1:1) programs to life and continuously improve performance through testing, insights, and optimization. This role sits at the intersection of execution and experimentation, combining strong lifecycle marketing fundamentals with a data-driven approach to scaling impact.\n\nWhat you’ll do\n\n - Build and optimize lifecycle programs for Enterprise customers and prospects that improve engagement and drive measurable conversion impact across the funnel.\n\n - Own experimentation across lifecycle programs, defining hypotheses, running A/B tests, and iterating based on performance insights to improve conversion rates.\n\n - Bring creative thinking into lifecycle campaigns through new angles, messaging ideas, and lightweight experiments that improve performance.\n\n - Partner with Campaigns, Design, and Content teams to translate broader campaign narratives into effective lifecycle executions.\n\n - Partner with regional and field teams to develop and scale personalized ABM playbooks that drive engagement and conversion across high-value accounts.\n\n - Partner with Marketing Ops to scope and brief campaign requirements, and oversee execution quality through QA, monitoring, and ongoing alignment.\n\n - Build and maintain lifecycle infrastructure in Marketo, including smart lists, engagement programs, triggers, tokens, and templates\n\n - Define and track lifecycle performance using dashboards and reporting frameworks, ensuring data quality, attribution, and alignment between Marketo and Salesforce\n\n - Integrate AI tools and automation into daily workflows to accelerate campaign build, QA, content creation, analysis, and lifecycle optimization across systems\n\nWhat you’ll need\n\n - 6+ years of Lifecycle Marketing, Demand Generation or ABM experience in Enterprise B2B environments.\n\n - 1+ year of hands-on experience with Marketo and Salesforce - preferred\n\n - Proven track record of building and optimizing lifecycle programs that drive measurable engagement and conversion across the funnel.\n\n - Experience running and scaling ABM programs across target accounts - strong advantage.\n\n - Strong understanding of segmentation, personalization, and end-to-end customer journey design.\n\n - Creative marketing capability with experience adapting messaging, developing campaign angles, and running lightweight copy tests to improve performance\n\n - Strong analytical mindset with experience building dashboards and reporting frameworks to measure impact, ensure data integrity, and support structured experimentation\n\n - Strong communication skills with experience working cross-functionally across multiple stakeholders in a global environment\n\n - Demonstrated ability to apply AI tools and workflows to improve efficiency and conversion outcomes\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-ED1","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2185d4ce-4f16-4644-926d-0218f9b48994","title":"Technical Account Manager, Japan","department":"Sales","team":"Professional Services","employmentType":"FullTime","location":"Tokyo","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-14T00:48:08.136+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/2185d4ce-4f16-4644-926d-0218f9b48994","applyUrl":"https://jobs.ashbyhq.com/miro/2185d4ce-4f16-4644-926d-0218f9b48994/application","descriptionHtml":"About the Team
The Professional Services organisation at Miro is focused on ensuring our Enterprise customers achieve exceptional outcomes through the Innovation Workspace. As part of a global team, you will partner closely with Customer Success, Product, and Engineering to deliver high-impact solutions and continuously evolve how we support our customers.
Our team of strategic advisors, onboarding experts, and technical account managers work side-by-side with customers to transform how they collaborate, build, and innovate—powered by agentic AI and Miro’s world-class platform.
About the Role
We are seeking a Technical Account Manager (TAM) to partner with Enterprise customers and help them maximize the business value of their investment in Miro. This is a highly strategic, customer-facing role where you will act as a trusted technical advisor, guiding customers through workflow transformation, AI-driven adoption, and long-term platform integration.
As a TAM, you will pioneer how Miro’s AI capabilities can be embedded into enterprise workflows, helping customers redesign how they work—from discovery through delivery. You will combine consulting expertise, technical fluency, and change management to drive meaningful, measurable outcomes.
TAMs play a critical role in shaping how the world’s most innovative companies Discover, Define, and Deliver new products and services. Operating with a high degree of autonomy, you will take ownership of customer outcomes end-to-end, proactively identifying opportunities to improve adoption, optimize workflows, and strengthen long-term partnerships.
What you’ll do
Workflow Optimization:
Redesign and optimize customer workflows across the Discover–Define–Deliver lifecycle, leveraging Miro’s AI capabilities
Guide customers in adopting AI-driven ways of working, including prompt engineering and automation opportunities
Recommend integration strategies that drive alignment, efficiency, and business impact
Technology Optimization:
Support customers in integrating Miro with their ecosystem using APIs, integrations, and other technical capabilities
Monitor platform health, engagement, and usage patterns to proactively identify opportunities for deeper adoption
Help reduce tool fragmentation and enable teams to work more effectively within Miro
Change Management & Scaling:
Equip internal champions with strategies to scale adoption across teams, regions, and departments
Support Centers of Excellence (CoEs) in establishing governance, best practices, and scalable deployment models
Lead organizational change initiatives to position Miro as a strategic platform for innovation
Strategic Alignment & Continuous Improvement:
Partner with Customer Success Managers to deliver impactful Quarterly Business Reviews (QBRs), translating platform data into actionable insights and measurable ROI
Act as a strategic technical partner, anticipating customer needs and shaping long-term success plans
Provide data-driven recommendations to continuously improve adoption, engagement, and business outcomes
What you’ll need
5+ years in consulting, technical account management, customer success, or similar customer-facing roles in enterprise SaaS
Hands-on experience with AI tools, prompt engineering, or automation workflows (highly preferred)
Strong technical fluency with APIs, integrations, and enterprise IT ecosystems
Proven ability to lead workflow transformation, platform adoption, and change management at scale
Experience using analytics and data to drive decision-making and customer outcomes
Ability to facilitate executive-level discussions and cross-functional workshops with credibility
Proactive, ownership-driven mindset with the ability to operate independently in a fast-paced, ambiguous environment
Native-level Japanese and business-level English proficiency required
Experience in the Japanese enterprise market is highly advantageous
A continuous learning mindset with the agility to stay ahead of rapidly evolving AI trends and integrate them into customer strategies.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-YN1
","descriptionPlain":"About the Team\n\nThe Professional Services organisation at Miro is focused on ensuring our Enterprise customers achieve exceptional outcomes through the Innovation Workspace. As part of a global team, you will partner closely with Customer Success, Product, and Engineering to deliver high-impact solutions and continuously evolve how we support our customers.\n\nOur team of strategic advisors, onboarding experts, and technical account managers work side-by-side with customers to transform how they collaborate, build, and innovate—powered by agentic AI and Miro’s world-class platform.\n\nAbout the Role\n\nWe are seeking a Technical Account Manager (TAM) to partner with Enterprise customers and help them maximize the business value of their investment in Miro. This is a highly strategic, customer-facing role where you will act as a trusted technical advisor, guiding customers through workflow transformation, AI-driven adoption, and long-term platform integration.\n\nAs a TAM, you will pioneer how Miro’s AI capabilities can be embedded into enterprise workflows, helping customers redesign how they work—from discovery through delivery. You will combine consulting expertise, technical fluency, and change management to drive meaningful, measurable outcomes.\n\nTAMs play a critical role in shaping how the world’s most innovative companies Discover, Define, and Deliver new products and services. Operating with a high degree of autonomy, you will take ownership of customer outcomes end-to-end, proactively identifying opportunities to improve adoption, optimize workflows, and strengthen long-term partnerships.\n\nWhat you’ll do\n\nWorkflow Optimization:\n\n - Redesign and optimize customer workflows across the Discover–Define–Deliver lifecycle, leveraging Miro’s AI capabilities\n\n - Guide customers in adopting AI-driven ways of working, including prompt engineering and automation opportunities\n\n - Recommend integration strategies that drive alignment, efficiency, and business impact\n\nTechnology Optimization:\n\n - Support customers in integrating Miro with their ecosystem using APIs, integrations, and other technical capabilities\n\n - Monitor platform health, engagement, and usage patterns to proactively identify opportunities for deeper adoption\n\n - Help reduce tool fragmentation and enable teams to work more effectively within Miro\n\nChange Management & Scaling:\n\n - Equip internal champions with strategies to scale adoption across teams, regions, and departments\n\n - Support Centers of Excellence (CoEs) in establishing governance, best practices, and scalable deployment models\n\n - Lead organizational change initiatives to position Miro as a strategic platform for innovation\n\nStrategic Alignment & Continuous Improvement:\n\n - Partner with Customer Success Managers to deliver impactful Quarterly Business Reviews (QBRs), translating platform data into actionable insights and measurable ROI\n\n - Act as a strategic technical partner, anticipating customer needs and shaping long-term success plans\n\n - Provide data-driven recommendations to continuously improve adoption, engagement, and business outcomes\n\nWhat you’ll need\n\n - 5+ years in consulting, technical account management, customer success, or similar customer-facing roles in enterprise SaaS\n\n - Hands-on experience with AI tools, prompt engineering, or automation workflows (highly preferred)\n\n - Strong technical fluency with APIs, integrations, and enterprise IT ecosystems\n\n - Proven ability to lead workflow transformation, platform adoption, and change management at scale\n\n - Experience using analytics and data to drive decision-making and customer outcomes\n\n - Ability to facilitate executive-level discussions and cross-functional workshops with credibility\n\n - Proactive, ownership-driven mindset with the ability to operate independently in a fast-paced, ambiguous environment\n\n - Native-level Japanese and business-level English proficiency required\n\n - Experience in the Japanese enterprise market is highly advantageous\n\n - A continuous learning mindset with the agility to stay ahead of rapidly evolving AI trends and integrate them into customer strategies.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-YN1","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0ec97e5e-b85f-479c-9d7b-00f5fa70007c","title":"AI Integrations Engineer","department":"Accelerate","team":"Information Technology","employmentType":"FullTime","location":"Austin","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-09T14:24:34.102+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/0ec97e5e-b85f-479c-9d7b-00f5fa70007c","applyUrl":"https://jobs.ashbyhq.com/miro/0ec97e5e-b85f-479c-9d7b-00f5fa70007c/application","descriptionHtml":"At Miro, our Business Technology (BizTech) team is the engine that keeps our internal operations running smoothly and scaling rapidly. We are looking for an AI Integrations Engineer to be the connective tissue between our core business systems across Sales, Marketing, Finance, and beyond.
You will operate directly on the front lines with our business teams, embedding yourself within their workflows to deeply understand their day-to-day challenges. We need a proactive problem-solver who operates with a \"go figure it out\" mentality—someone who isn’t afraid to experiment, architect innovative improvements, and see them through to delivery.
If you are an AI-first thinker who loves building cutting-edge agentic workflows, leveraging iPaaS platforms, and developing custom microservices to create a seamless operational ecosystem, we want you on our team.
What you’ll do
Partner Directly with the Business: Meet regularly with stakeholders in Sales, Marketing, Finance, and other departments to map their workflows, identify bottlenecks, and proactively pitch and build technical solutions.
Pioneer AI & Agentic Workflows: Build Model Context Protocols (MCPs) and design agentic solutions that equip our business teams with autonomous, AI-driven capabilities tailored to their specific data.
Build & Scale Integrations: Design and maintain robust integrations between core enterprise systems to ensure secure, real-time data flow and process automation.
Develop Custom Microservices: Write, deploy, and maintain scalable microservices to handle complex routing, data transformation, and custom logic that goes beyond standard iPaaS capabilities.
Drive an AI-First Culture: Constantly ask, \"How can this be simplified or accelerated using AI?\" You will leverage modern AI developer tools (like Cursor, Claude Code, and Cowork) to ship code faster and build smarter automations.
Own the End-to-End Lifecycle: Take full ownership of your projects—from initial scoping and system design to deployment, monitoring, and continuous iteration.
What you’ll need
5-7 years of experience in production automations and enterprise Saas integrations
Integration & Middleware Expertise: Proven, hands-on experience building complex automations on Workato — including recipe logic, custom connectors, and Workato's agentic capabilities (e.g., Workato Genie, Agentic Studio). Experience with other platforms (e.g., MuleSoft, Boomi, or similar) is a plus.
Enterprise System Fluency: Deep, hands-on experience integrating with and navigating the APIs of major SaaS platforms such as Salesforce, NetSuite, Zendesk, Marketo, and Jira.
Software Engineering Foundation: Strong software engineering background with hands-on experience building, testing, and deploying scalable microservices preferrably using java — comfortable owning the full lifecycle from design to production.
Core Systems Architecture Skills: Solid understanding of API design (REST, GraphQL), modern authentication standards (OAuth 2.0, JWT, API keys), data modeling, and event-driven architectures (webhooks, pub/sub messaging). Familiarity with CI/CD pipelines, GitOps practices, and secure credential management for integrations.
AI Tooling & Agentic Experience: You actively use AI-assisted development tools to multiply your productivity and have practical experience (or a strong foundational understanding) of building LLM-driven agents and MCPs.
Consultative Mindset: Excellent communication skills with the ability to translate complex technical concepts into clear business value for non-technical leaders.
Reliability & Observability Mindset: Experience monitoring integration health, setting up alerting, and ensuring production pipelines are auditable and recoverable — not just built and shipped.
The \"Go Figure It Out\" Attitude: A high degree of autonomy, a willingness to experiment with new technologies, and a relentless drive to find the best possible solution to ambiguous problems.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-SF1
","descriptionPlain":"At Miro, our Business Technology (BizTech) team is the engine that keeps our internal operations running smoothly and scaling rapidly. We are looking for an AI Integrations Engineer to be the connective tissue between our core business systems across Sales, Marketing, Finance, and beyond.\n\nYou will operate directly on the front lines with our business teams, embedding yourself within their workflows to deeply understand their day-to-day challenges. We need a proactive problem-solver who operates with a \"go figure it out\" mentality—someone who isn’t afraid to experiment, architect innovative improvements, and see them through to delivery.\n\nIf you are an AI-first thinker who loves building cutting-edge agentic workflows, leveraging iPaaS platforms, and developing custom microservices to create a seamless operational ecosystem, we want you on our team.\n\nWhat you’ll do\n\n\n\n - Partner Directly with the Business: Meet regularly with stakeholders in Sales, Marketing, Finance, and other departments to map their workflows, identify bottlenecks, and proactively pitch and build technical solutions.\n\n - Pioneer AI & Agentic Workflows: Build Model Context Protocols (MCPs) and design agentic solutions that equip our business teams with autonomous, AI-driven capabilities tailored to their specific data.\n\n - Build & Scale Integrations: Design and maintain robust integrations between core enterprise systems to ensure secure, real-time data flow and process automation.\n\n - Develop Custom Microservices: Write, deploy, and maintain scalable microservices to handle complex routing, data transformation, and custom logic that goes beyond standard iPaaS capabilities.\n\n - Drive an AI-First Culture: Constantly ask, \"How can this be simplified or accelerated using AI?\" You will leverage modern AI developer tools (like Cursor, Claude Code, and Cowork) to ship code faster and build smarter automations.\n\n - Own the End-to-End Lifecycle: Take full ownership of your projects—from initial scoping and system design to deployment, monitoring, and continuous iteration.\n\nWhat you’ll need\n\n\n\n - 5-7 years of experience in production automations and enterprise Saas integrations\n\n - Integration & Middleware Expertise: Proven, hands-on experience building complex automations on Workato — including recipe logic, custom connectors, and Workato's agentic capabilities (e.g., Workato Genie, Agentic Studio). Experience with other platforms (e.g., MuleSoft, Boomi, or similar) is a plus.\n\n - Enterprise System Fluency: Deep, hands-on experience integrating with and navigating the APIs of major SaaS platforms such as Salesforce, NetSuite, Zendesk, Marketo, and Jira.\n\n - Software Engineering Foundation: Strong software engineering background with hands-on experience building, testing, and deploying scalable microservices preferrably using java — comfortable owning the full lifecycle from design to production.\n\n - Core Systems Architecture Skills: Solid understanding of API design (REST, GraphQL), modern authentication standards (OAuth 2.0, JWT, API keys), data modeling, and event-driven architectures (webhooks, pub/sub messaging). Familiarity with CI/CD pipelines, GitOps practices, and secure credential management for integrations.\n\n - AI Tooling & Agentic Experience: You actively use AI-assisted development tools to multiply your productivity and have practical experience (or a strong foundational understanding) of building LLM-driven agents and MCPs.\n\n - Consultative Mindset: Excellent communication skills with the ability to translate complex technical concepts into clear business value for non-technical leaders.\n\n - Reliability & Observability Mindset: Experience monitoring integration health, setting up alerting, and ensuring production pipelines are auditable and recoverable — not just built and shipped.\n\n - The \"Go Figure It Out\" Attitude: A high degree of autonomy, a willingness to experiment with new technologies, and a relentless drive to find the best possible solution to ambiguous problems.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-SF1","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1ad639cd-49f5-43b6-a78a-714c1483ee12","title":"Expression of Interest: SMB & Commercial Account Executive","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"AUSTRALIA","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-21T00:48:45.662+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/1ad639cd-49f5-43b6-a78a-714c1483ee12","applyUrl":"https://jobs.ashbyhq.com/miro/1ad639cd-49f5-43b6-a78a-714c1483ee12/application","descriptionHtml":"We're always excited to connect with strong talent for this team. While this Expression of Interest pipeline is focused on future opportunities, some related openings may also be live today.
If you're looking to make a move immediately, we encourage you to check our careers page for currently open roles that match your background.
By applying here, you're joining our talent community for this specific team. Here is exactly how we handle these applications:
We look at every profile: Our recruiting team reviews these regularly. If your background aligns with the skills we know we'll need next, we'll flag your profile.
We start with a casual chat: If there's a potential future match, a recruiter will reach out for an introductory conversation. No intense interview loops—just a chance to connect on your career goals and what we're building.
We respect your time: We won't kick off a formal, multi-stage interview process until a role is officially open and approved.
We keep you in mind: Even if we don't reach out right away, we keep this talent pool active and turn to it first when a new headcount opens up.
About the Team
Our SMB and Commercial teams sit at the core of Miro's new business engine. SMB AEs work with small and scaling businesses — companies between 1 and 500 employees — in a fast-paced, high-volume environment where momentum matters. Commercial AEs work with mid-market companies from 500 to 3,000 employees — large enough to demand a real evaluation process, agile enough that the right champion can move a deal in weeks.
Together, these teams represent the full spectrum from high-velocity transactional selling to increasingly rigorous, multi-stakeholder deals. If you're a strong SMB closer looking to level up, or a mid-market seller who thrives on volume and strategy in equal measure, this is where you belong.
About the Role
Both roles own the full sales cycle — from first conversation to closed deal — across a mix of inbound leads, outbound prospecting, and existing account expansion. The core motion is the same: generate pipeline, run disciplined discovery, connect Miro's platform to business outcomes, and close. The segment and deal complexity differ, but the fundamentals are shared.
SMB AEs manage a high-volume book of 1–500 EE prospects with fast cycles and direct decision-makers. Commercial AEs balance a similar volume with deeper, multi-stakeholder deals requiring formal business cases and director-to-C-suite engagement.
What you’ll do
Own the full sales cycle
Prospecting and discovery through to demo, negotiation, and close across your territory — high-volume for SMB, a blend of volume and depth for Commercial.
Drive net-new logo acquisition
Develop and execute a territory strategy to land new accounts in your segment, owning every stage from outbound prospecting to signed contract.
Generate and maintain pipeline
Strike the right balance between managing inbound leads and generating outbound pipeline. Keep a healthy, well-forecasted pipeline at all times.
Run value-first discovery
Apply MEDDPICC and Command of the Message to uncover genuine pain, connect Miro's platform to business outcomes, and build a clear case for change.
Execute a hybrid motion
Pursue net-new logos while identifying expansion signals within existing accounts. Understand when to go wide and when to go deep.
Engage decision-makers at the right level
SMB: Work directly with founders, ops leads, and team managers to identify pain and close quickly.
Commercial: Adapt your style from LOB champion to VP/C-suite in the same deal cycle. Build relationships with economic buyers and communicate Miro's value in terms of business outcomes.
Forecast with accuracy
Maintain CRM hygiene in Salesforce, manage your pipeline with discipline, and commit to numbers you can stand behind.
Collaborate across your POD
Work in lockstep with Renewals, Customer Success, Marketing, and — for Commercial — Solution Engineering and Value Advisory, to ensure a joined-up customer experience at every stage.
What you’ll need
For both SMB and Commercial AE:
Working knowledge of MEDDPICC and Command of the Message, applied consistently with a drive to sharpen both.
A high-velocity mindset — comfortable running many deals simultaneously with the discipline to prioritise and focus.
Strong prioritisation and adaptability — able to balance inbound demand, outbound prospecting, and expansion opportunities effectively.
Resilience and coachability — you treat lost deals as learning and apply feedback fast.
Proficiency with Salesforce for pipeline management, plus Outreach (or similar) and Gong.
AI fluency and curiosity — comfortable leveraging AI tools to improve prospect research, outreach preparation, account planning, and productivity.
For SMB AE:
1–4 years in a SaaS or B2B tech sales environment, including at least some full-cycle closing experience or a strong SDR background.
For Commercial AE:
2–5 years of full-cycle B2B SaaS closing experience, with 1–2 years focused on mid-market (500–3,000 EE).
Confident MEDDPICC practitioner — applied habitually, not just when deals get complicated.
Proven ability to manage high deal volume while going deeper on strategic opportunities simultaneously, ideally in a multi-product sales environment.
Strong executive communication — adapts style from LOB champion to VP/C-suite in the same deal cycle.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
","descriptionPlain":"We're always excited to connect with strong talent for this team. While this Expression of Interest pipeline is focused on future opportunities, some related openings may also be live today.\n\nIf you're looking to make a move immediately, we encourage you to check our careers page for currently open roles that match your background.\n\nBy applying here, you're joining our talent community for this specific team. Here is exactly how we handle these applications:\n\n - We look at every profile: Our recruiting team reviews these regularly. If your background aligns with the skills we know we'll need next, we'll flag your profile.\n\n - We start with a casual chat: If there's a potential future match, a recruiter will reach out for an introductory conversation. No intense interview loops—just a chance to connect on your career goals and what we're building.\n\n - We respect your time: We won't kick off a formal, multi-stage interview process until a role is officially open and approved.\n\n - We keep you in mind: Even if we don't reach out right away, we keep this talent pool active and turn to it first when a new headcount opens up.\n\nAbout the Team\n\n\n\n\n\nOur SMB and Commercial teams sit at the core of Miro's new business engine. SMB AEs work with small and scaling businesses — companies between 1 and 500 employees — in a fast-paced, high-volume environment where momentum matters. Commercial AEs work with mid-market companies from 500 to 3,000 employees — large enough to demand a real evaluation process, agile enough that the right champion can move a deal in weeks.\n\nTogether, these teams represent the full spectrum from high-velocity transactional selling to increasingly rigorous, multi-stakeholder deals. If you're a strong SMB closer looking to level up, or a mid-market seller who thrives on volume and strategy in equal measure, this is where you belong.\n\nAbout the Role\n\n\n\nBoth roles own the full sales cycle — from first conversation to closed deal — across a mix of inbound leads, outbound prospecting, and existing account expansion. The core motion is the same: generate pipeline, run disciplined discovery, connect Miro's platform to business outcomes, and close. The segment and deal complexity differ, but the fundamentals are shared.\n\nSMB AEs manage a high-volume book of 1–500 EE prospects with fast cycles and direct decision-makers. Commercial AEs balance a similar volume with deeper, multi-stakeholder deals requiring formal business cases and director-to-C-suite engagement.\n\nWhat you’ll do\n\n\n\n\n\n - Own the full sales cycle\n \n - Prospecting and discovery through to demo, negotiation, and close across your territory — high-volume for SMB, a blend of volume and depth for Commercial.\n\n - Drive net-new logo acquisition\n \n - Develop and execute a territory strategy to land new accounts in your segment, owning every stage from outbound prospecting to signed contract.\n\n - Generate and maintain pipeline\n \n - Strike the right balance between managing inbound leads and generating outbound pipeline. Keep a healthy, well-forecasted pipeline at all times.\n\n - Run value-first discovery\n \n - Apply MEDDPICC and Command of the Message to uncover genuine pain, connect Miro's platform to business outcomes, and build a clear case for change.\n\n - Execute a hybrid motion\n \n - Pursue net-new logos while identifying expansion signals within existing accounts. Understand when to go wide and when to go deep.\n\n - Engage decision-makers at the right level\n \n - SMB: Work directly with founders, ops leads, and team managers to identify pain and close quickly.\n \n - Commercial: Adapt your style from LOB champion to VP/C-suite in the same deal cycle. Build relationships with economic buyers and communicate Miro's value in terms of business outcomes.\n\n - Forecast with accuracy\n \n - Maintain CRM hygiene in Salesforce, manage your pipeline with discipline, and commit to numbers you can stand behind.\n\n - Collaborate across your POD\n \n - Work in lockstep with Renewals, Customer Success, Marketing, and — for Commercial — Solution Engineering and Value Advisory, to ensure a joined-up customer experience at every stage.\n\nWhat you’ll need\n\n\n\n\n\n - For both SMB and Commercial AE:\n \n - Working knowledge of MEDDPICC and Command of the Message, applied consistently with a drive to sharpen both.\n \n - A high-velocity mindset — comfortable running many deals simultaneously with the discipline to prioritise and focus.\n \n - Strong prioritisation and adaptability — able to balance inbound demand, outbound prospecting, and expansion opportunities effectively.\n \n - Resilience and coachability — you treat lost deals as learning and apply feedback fast.\n \n - Proficiency with Salesforce for pipeline management, plus Outreach (or similar) and Gong.\n \n - AI fluency and curiosity — comfortable leveraging AI tools to improve prospect research, outreach preparation, account planning, and productivity.\n\n - For SMB AE:\n \n - 1–4 years in a SaaS or B2B tech sales environment, including at least some full-cycle closing experience or a strong SDR background.\n\n - For Commercial AE:\n \n - 2–5 years of full-cycle B2B SaaS closing experience, with 1–2 years focused on mid-market (500–3,000 EE).\n \n - Confident MEDDPICC practitioner — applied habitually, not just when deals get complicated.\n \n - Proven ability to manage high deal volume while going deeper on strategic opportunities simultaneously, ideally in a multi-product sales environment.\n \n - Strong executive communication — adapts style from LOB champion to VP/C-suite in the same deal cycle.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"65120644-469f-481e-9cd0-d2099b4d6820","title":"Expression of Interest: Enterprise & Strategic Account Executive","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"AUSTRALIA","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-21T00:49:17.974+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/65120644-469f-481e-9cd0-d2099b4d6820","applyUrl":"https://jobs.ashbyhq.com/miro/65120644-469f-481e-9cd0-d2099b4d6820/application","descriptionHtml":"We're always excited to connect with strong talent for this team. While this Expression of Interest pipeline is focused on future opportunities, some related openings may also be live today.
If you're looking to make a move immediately, we encourage you to check our careers page for currently open roles that match your background.
By applying here, you're joining our talent community for this specific team. Here is exactly how we handle these applications:
We look at every profile: Our recruiting team reviews these regularly. If your background aligns with the skills we know we'll need next, we'll flag your profile.
We start with a casual chat: If there's a potential future match, a recruiter will reach out for an introductory conversation. No intense interview loops—just a chance to connect on your career goals and what we're building.
We respect your time: We won't kick off a formal, multi-stage interview process until a role is officially open and approved.
We keep you in mind: Even if we don't reach out right away, we keep this talent pool active and turn to it first when a new headcount opens up.
About the Team
Our Enterprise and Strategic teams sit at the center of Miro's evolution from a collaboration product to an AI-powered innovation workspace. Enterprise AEs work with large, complex organisations from 3,000 to 15,000 employees that are rethinking how their teams collaborate, innovate, and bring products to market. Strategic AEs own a focused portfolio of Miro's largest global accounts — Fortune 500 and Global 2000 enterprises — where the mission is to make Miro the nerve center for innovation across entire organisations.
Deals at both levels are multi-threaded, multi-stakeholder, and often multi-year. You'll work in tightly coordinated PODs alongside Solution Engineering, Customer Success, Value Advisory, Professional Services, and executive leadership. If you operate best when you're building long-term relationships, navigating complexity, and winning deals that genuinely transform how companies work — this is your team.
About the Role
Our Enterprise and Strategic teams sit at the center of Miro's evolution from a collaboration product to an AI-powered innovation workspace. Enterprise AEs work with large, complex organisations from 3,000 to 15,000 employees that are rethinking how their teams collaborate, innovate, and bring products to market. Strategic AEs own a focused portfolio of Miro's largest global accounts — Fortune 500 and Global 2000 enterprises — where the mission is to make Miro the nerve center for innovation across entire organisations.
Deals at both levels are multi-threaded, multi-stakeholder, and often multi-year. You'll work in tightly coordinated PODs alongside Solution Engineering, Customer Success, Value Advisory, Professional Services, and executive leadership. If you operate best when you're building long-term relationships, navigating complexity, and winning deals that genuinely transform how companies work — this is your team.
What you’ll do
Own a named account territory or portfolio
Enterprise: Pursue net-new logos and grow existing footprint across a portfolio of 3,000–15,000 EE organisations, with a disciplined outbound motion running in parallel.
Strategic: Develop and execute deep account strategies across 3–10 global enterprise customers. Identify priority business initiatives, executive buyers, Champions, competitive risks, and multi-product expansion opportunities.
Run complex, multi-threaded sales cycles
Orchestrate discovery across Lines of Business, IT, and executive leadership. Map stakeholders, build champions, and create irrefutable business cases tied to named customer initiatives and measurable outcomes.
Drive workflow-led expansion
Position Miro around high-value enterprise workflows — product strategy, roadmapping, customer discovery, prototyping, planning, agile execution, technical diagramming, portfolio visibility, and innovation governance. Connect Miro's platform to measurable customer outcomes.
Build executive alignment and business cases
Engage senior leaders across Product, Engineering, Design, IT, Transformation, Finance, and the C-suite. Create compelling business cases that tie Miro to named customer initiatives, quantified pain, strategic priorities, and long-term value realisation.
Orchestrate your POD to win
Lead cross-functional teams across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, and executive sponsors. Align the team around clear account objectives, executive engagement plans, and expansion plays.
Create and manage strategic pipeline
Maintain a disciplined pipeline generation motion using account-based execution, executive outreach, customer workshops, field marketing, partner collaboration, and renewal planning.
Operate with rigorous sales discipline
Apply MEDDPICC and Command of the Message at an expert level. Build customer-validated problem statements, develop real Champions, secure Economic Buyer access, quantify business impact, and use mutual plans to drive complex opportunities forward.
Forecast with precision and raise the bar
Leverage leading indicators to stay ahead of coverage requirements, communicate risks early, contribute deal learnings, and mentor peers on territory planning, stakeholder mapping, and value selling.
What you’ll need
For both Enterprise and Strategic AE:
Expert-level MEDDPICC command — fluent across complex multi-stakeholder deals; coaches others.
Strong executive presence — credibly engages Director, VP, and C-level across technical and business personas.
Deep account planning discipline, with the ability to translate customer strategy into named initiatives, stakeholder maps, pipeline plans, and measurable expansion outcomes.
Experience orchestrating cross-functional deal teams across SE, CS, Services, Value Advisory, Product, Marketing, Partners, and executive sponsors.
AI fluency and curiosity — leverages AI tools to improve account research, stakeholder mapping, territory strategy, opportunity planning, and overall sales productivity.
Comfort operating in complex, ambiguous enterprise environments where success requires persistence, business acumen, and the ability to create belief with both customers and internal teams.
For Enterprise AE:
5+ years of B2B SaaS sales with meaningful tenure on enterprise accounts of 3,000+ employees.
Proven $50k–$100k+ ARR closes with 3–12 month cycles in complex, multi-product sales environments; demonstrated formal business cases and ROI models.
Disciplined outbound habit — dedicates consistent weekly time to pipeline generation.
For Strategic AE:
10+ years of SaaS sales experience, including significant experience selling to Fortune 500 / Global 2000 enterprises with 10,000+ employees.
Proven success owning a small number of named strategic accounts and driving complex expansion motions across multiple business units, geographies, personas, and executive stakeholders.
Track record closing and expanding $250K–$1M+ enterprise opportunities, ideally including multi-product, multi-year, or transformation-oriented deals.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
","descriptionPlain":"We're always excited to connect with strong talent for this team. While this Expression of Interest pipeline is focused on future opportunities, some related openings may also be live today.\n\nIf you're looking to make a move immediately, we encourage you to check our careers page for currently open roles that match your background.\n\nBy applying here, you're joining our talent community for this specific team. Here is exactly how we handle these applications:\n\n - We look at every profile: Our recruiting team reviews these regularly. If your background aligns with the skills we know we'll need next, we'll flag your profile.\n\n - We start with a casual chat: If there's a potential future match, a recruiter will reach out for an introductory conversation. No intense interview loops—just a chance to connect on your career goals and what we're building.\n\n - We respect your time: We won't kick off a formal, multi-stage interview process until a role is officially open and approved.\n\n - We keep you in mind: Even if we don't reach out right away, we keep this talent pool active and turn to it first when a new headcount opens up.\n\nAbout the Team\n\n\n\n\n\n\n\nOur Enterprise and Strategic teams sit at the center of Miro's evolution from a collaboration product to an AI-powered innovation workspace. Enterprise AEs work with large, complex organisations from 3,000 to 15,000 employees that are rethinking how their teams collaborate, innovate, and bring products to market. Strategic AEs own a focused portfolio of Miro's largest global accounts — Fortune 500 and Global 2000 enterprises — where the mission is to make Miro the nerve center for innovation across entire organisations.\n\nDeals at both levels are multi-threaded, multi-stakeholder, and often multi-year. You'll work in tightly coordinated PODs alongside Solution Engineering, Customer Success, Value Advisory, Professional Services, and executive leadership. If you operate best when you're building long-term relationships, navigating complexity, and winning deals that genuinely transform how companies work — this is your team.\n\nAbout the Role\n\n\n\n\n\nOur Enterprise and Strategic teams sit at the center of Miro's evolution from a collaboration product to an AI-powered innovation workspace. Enterprise AEs work with large, complex organisations from 3,000 to 15,000 employees that are rethinking how their teams collaborate, innovate, and bring products to market. Strategic AEs own a focused portfolio of Miro's largest global accounts — Fortune 500 and Global 2000 enterprises — where the mission is to make Miro the nerve center for innovation across entire organisations.\n\nDeals at both levels are multi-threaded, multi-stakeholder, and often multi-year. You'll work in tightly coordinated PODs alongside Solution Engineering, Customer Success, Value Advisory, Professional Services, and executive leadership. If you operate best when you're building long-term relationships, navigating complexity, and winning deals that genuinely transform how companies work — this is your team.\n\nWhat you’ll do\n\n\n\n\n\n\n\n - Own a named account territory or portfolio\n \n - Enterprise: Pursue net-new logos and grow existing footprint across a portfolio of 3,000–15,000 EE organisations, with a disciplined outbound motion running in parallel.\n \n - Strategic: Develop and execute deep account strategies across 3–10 global enterprise customers. Identify priority business initiatives, executive buyers, Champions, competitive risks, and multi-product expansion opportunities.\n\n - Run complex, multi-threaded sales cycles\n \n - Orchestrate discovery across Lines of Business, IT, and executive leadership. Map stakeholders, build champions, and create irrefutable business cases tied to named customer initiatives and measurable outcomes.\n\n - Drive workflow-led expansion\n \n - Position Miro around high-value enterprise workflows — product strategy, roadmapping, customer discovery, prototyping, planning, agile execution, technical diagramming, portfolio visibility, and innovation governance. Connect Miro's platform to measurable customer outcomes.\n\n - Build executive alignment and business cases\n \n - Engage senior leaders across Product, Engineering, Design, IT, Transformation, Finance, and the C-suite. Create compelling business cases that tie Miro to named customer initiatives, quantified pain, strategic priorities, and long-term value realisation.\n\n - Orchestrate your POD to win\n \n - Lead cross-functional teams across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, and executive sponsors. Align the team around clear account objectives, executive engagement plans, and expansion plays.\n\n - Create and manage strategic pipeline\n \n - Maintain a disciplined pipeline generation motion using account-based execution, executive outreach, customer workshops, field marketing, partner collaboration, and renewal planning.\n\n - Operate with rigorous sales discipline\n \n - Apply MEDDPICC and Command of the Message at an expert level. Build customer-validated problem statements, develop real Champions, secure Economic Buyer access, quantify business impact, and use mutual plans to drive complex opportunities forward.\n\n - Forecast with precision and raise the bar\n \n - Leverage leading indicators to stay ahead of coverage requirements, communicate risks early, contribute deal learnings, and mentor peers on territory planning, stakeholder mapping, and value selling.\n\nWhat you’ll need\n\n\n\n\n\n\n\n - For both Enterprise and Strategic AE:\n \n - Expert-level MEDDPICC command — fluent across complex multi-stakeholder deals; coaches others.\n \n - Strong executive presence — credibly engages Director, VP, and C-level across technical and business personas.\n \n - Deep account planning discipline, with the ability to translate customer strategy into named initiatives, stakeholder maps, pipeline plans, and measurable expansion outcomes.\n \n - Experience orchestrating cross-functional deal teams across SE, CS, Services, Value Advisory, Product, Marketing, Partners, and executive sponsors.\n \n - AI fluency and curiosity — leverages AI tools to improve account research, stakeholder mapping, territory strategy, opportunity planning, and overall sales productivity.\n \n - Comfort operating in complex, ambiguous enterprise environments where success requires persistence, business acumen, and the ability to create belief with both customers and internal teams.\n\n - For Enterprise AE:\n \n - 5+ years of B2B SaaS sales with meaningful tenure on enterprise accounts of 3,000+ employees.\n \n - Proven $50k–$100k+ ARR closes with 3–12 month cycles in complex, multi-product sales environments; demonstrated formal business cases and ROI models.\n \n - Disciplined outbound habit — dedicates consistent weekly time to pipeline generation.\n\n - For Strategic AE:\n \n - 10+ years of SaaS sales experience, including significant experience selling to Fortune 500 / Global 2000 enterprises with 10,000+ employees.\n \n - Proven success owning a small number of named strategic accounts and driving complex expansion motions across multiple business units, geographies, personas, and executive stakeholders.\n \n - Track record closing and expanding $250K–$1M+ enterprise opportunities, ideally including multi-product, multi-year, or transformation-oriented deals.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"26c85fbe-b633-4bf9-9e84-a765f18ff9d2","title":"Content Editor","department":"Accelerate","team":"CEO Operations","employmentType":"FullTime","location":"London","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-22T14:20:35.993+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/26c85fbe-b633-4bf9-9e84-a765f18ff9d2","applyUrl":"https://jobs.ashbyhq.com/miro/26c85fbe-b633-4bf9-9e84-a765f18ff9d2/application","descriptionHtml":"About the Team
The Organic Growth team is responsible for how Miro shows up in search and, increasingly, in AI-powered answer engines. We work closely with other go-to-market teams to ensure content we create reaches Miro's audience wherever they are spending their time.
About the Role
Search and discovery is changing. Google's AI-Overviews and LLMs are becoming the default way informational queries are answered. However, the information provided is often generic and lacks unique data points or interesting opinions.
Miro is looking for a content leader to help us win in this new era by ensuring all content we publish is of the highest quality and is not commoditised, meaning there is something genuinely interesting and unique about it that only we can bring.
We are also looking for someone who can help us be successful when it comes to content distribution, and work effectively with other stakeholders in the business in a coordinated way to ensure we are reaching the right people.
What you’ll do
Own the organic growth content and research strategy
Operationalise long-form content production in the team. Produce flagship long-form pieces yourself to set the standard, while also briefing others
Build the framework for expert interviews, surveys, and original research
Scale expert authorship (internal and external SMEs) so content is published under real, credible bylines
Coordinate distribution with cross-functional stakeholders such as social and lifecycle marketing
Identify priority topics by staying embedded in product development and partnering with
Maintain the editorial calendar and track/report on content performance
What you’ll need
Experience in a similar editorial, content-focussed role, ideally in a Saas or tech.
Examples of long-form pieces that have performed in organic search and social channels (such as LinkedIn)
Hands-on experience designing and running original research
Track record building expert-authorship or byline programs
Experience operationalising content quality across a team
Cross-functional experience partnering across marketing and sales teams to plan distribution as part of the content process
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-ED1
","descriptionPlain":"About the Team\n\nThe Organic Growth team is responsible for how Miro shows up in search and, increasingly, in AI-powered answer engines. We work closely with other go-to-market teams to ensure content we create reaches Miro's audience wherever they are spending their time.\n\nAbout the Role\n\nSearch and discovery is changing. Google's AI-Overviews and LLMs are becoming the default way informational queries are answered. However, the information provided is often generic and lacks unique data points or interesting opinions.\n\n \n\nMiro is looking for a content leader to help us win in this new era by ensuring all content we publish is of the highest quality and is not commoditised, meaning there is something genuinely interesting and unique about it that only we can bring.\n\nWe are also looking for someone who can help us be successful when it comes to content distribution, and work effectively with other stakeholders in the business in a coordinated way to ensure we are reaching the right people.\n\nWhat you’ll do\n\n - Own the organic growth content and research strategy\n\n - Operationalise long-form content production in the team. Produce flagship long-form pieces yourself to set the standard, while also briefing others\n\n - Build the framework for expert interviews, surveys, and original research\n\n - Scale expert authorship (internal and external SMEs) so content is published under real, credible bylines\n\n - Coordinate distribution with cross-functional stakeholders such as social and lifecycle marketing\n\n - Identify priority topics by staying embedded in product development and partnering with\n\n - Maintain the editorial calendar and track/report on content performance\n\nWhat you’ll need\n\n - Experience in a similar editorial, content-focussed role, ideally in a Saas or tech.\n\n - Examples of long-form pieces that have performed in organic search and social channels (such as LinkedIn)\n\n - Hands-on experience designing and running original research\n\n - Track record building expert-authorship or byline programs \n\n - Experience operationalising content quality across a team\n\n - Cross-functional experience partnering across marketing and sales teams to plan distribution as part of the content process\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-ED1","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c67740bd-a007-4624-b131-95d038f961f3","title":"Commercial Account Executive - Brazil (Portuguese)","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"Austin","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-06T14:08:25.190+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/c67740bd-a007-4624-b131-95d038f961f3","applyUrl":"https://jobs.ashbyhq.com/miro/c67740bd-a007-4624-b131-95d038f961f3/application","descriptionHtml":"About the Team
Miro's LATAM Sales team works to accelerate Latin America's innovation by partnering with organizations as their trusted advisor, empowering them with Miro. Our vision? To be Miro’s exemplary team. We are a collaborative, inclusive, and supportive group that enjoys working with our globally distributed teammates and partners. The team blends high transaction volume with an increasing push toward strategic, multi-stakeholder selling. Our objective is to build an expansive ecosystem that delights our customers, partners and developers. Our team has experience working at companies including Google, Microsoft, Box, VMware, Cisco, Asana and Okta.
About the Role
Mid-market companies are under more pressure than ever to do more with less — and that’s exactly where Miro wins. As a Commercial AE, you’re responsible for identifying, engaging, and closing net-new logos across the 500–3,000 employee segment, while also expanding within a set of existing accounts. The motion blends high velocity with increasing rigour: fast-cycle deals alongside multi-stakeholder evaluations and formal business cases.
What you’ll do
→Drive net-new logo acquisition
Develop and execute a territory strategy to land companies in the 500–3,000 EE range, owning every stage from outbound prospecting to signed contract.
→Manage pipeline at scale
Balance volume and quality across a mixed portfolio of fast-cycle deals and more structured evaluations, supported by the SDR team.
→Apply MEDDPICC rigorously
Lead multi-stakeholder discovery across Lines of Business, IT, and executive buyers; build a business case that moves committees.
→Engage director-level and above
Build relationships with decision-makers and economic buyers; communicate Miro’s value in terms of business outcomes, not features.
→Expand strategically within accounts
Identify incremental expansion opportunities in your install base, working the hybrid new logo and growth motion effectively.
→Forecast and commit accurately
Maintain a clear view of pipeline health using Salesforce; leverage leading indicators and communicate risks early.
What you’ll need
2–5 years of full-cycle B2B SaaS closing experience, with 1–2 years focused on mid-market (500–3,000 EE).
Native level fluency in Portuguese and English.
Confident MEDDPICC practitioner — applied habitually, not just when deals get complicated.
Proven ability to manage high deal volume while going deeper on strategic opportunities simultaneously, ideally in a multi-product sales environment.
Strong executive communication — adapts style from LOB champion to VP/C-suite in the same deal cycle.
AI fluency and curiosity — able to leverage AI tools to improve productivity, research, account planning, and customer engagement.
Proficiency with Salesforce, Outreach (or similar), and Gong.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-SF1
","descriptionPlain":"About the Team\n\nMiro's LATAM Sales team works to accelerate Latin America's innovation by partnering with organizations as their trusted advisor, empowering them with Miro. Our vision? To be Miro’s exemplary team. We are a collaborative, inclusive, and supportive group that enjoys working with our globally distributed teammates and partners. The team blends high transaction volume with an increasing push toward strategic, multi-stakeholder selling. Our objective is to build an expansive ecosystem that delights our customers, partners and developers. Our team has experience working at companies including Google, Microsoft, Box, VMware, Cisco, Asana and Okta.\n\nAbout the Role\n\nMid-market companies are under more pressure than ever to do more with less — and that’s exactly where Miro wins. As a Commercial AE, you’re responsible for identifying, engaging, and closing net-new logos across the 500–3,000 employee segment, while also expanding within a set of existing accounts. The motion blends high velocity with increasing rigour: fast-cycle deals alongside multi-stakeholder evaluations and formal business cases.\n\nWhat you’ll do\n\n→Drive net-new logo acquisition\n\nDevelop and execute a territory strategy to land companies in the 500–3,000 EE range, owning every stage from outbound prospecting to signed contract.\n\n→Manage pipeline at scale\n\nBalance volume and quality across a mixed portfolio of fast-cycle deals and more structured evaluations, supported by the SDR team.\n\n→Apply MEDDPICC rigorously\n\nLead multi-stakeholder discovery across Lines of Business, IT, and executive buyers; build a business case that moves committees.\n\n→Engage director-level and above\n\nBuild relationships with decision-makers and economic buyers; communicate Miro’s value in terms of business outcomes, not features.\n\n→Expand strategically within accounts\n\nIdentify incremental expansion opportunities in your install base, working the hybrid new logo and growth motion effectively.\n\n→Forecast and commit accurately\n\nMaintain a clear view of pipeline health using Salesforce; leverage leading indicators and communicate risks early.\n\nWhat you’ll need\n\n - 2–5 years of full-cycle B2B SaaS closing experience, with 1–2 years focused on mid-market (500–3,000 EE).\n\n - Native level fluency in Portuguese and English.\n\n - Confident MEDDPICC practitioner — applied habitually, not just when deals get complicated.\n\n - Proven ability to manage high deal volume while going deeper on strategic opportunities simultaneously, ideally in a multi-product sales environment.\n\n - Strong executive communication — adapts style from LOB champion to VP/C-suite in the same deal cycle.\n\n - AI fluency and curiosity — able to leverage AI tools to improve productivity, research, account planning, and customer engagement.\n\n - Proficiency with Salesforce, Outreach (or similar), and Gong.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-SF1","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"652d9608-66b6-48a2-91a3-8c206347896b","title":"Expression of Interest: Enterprise & Strategic Account Executive","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"Austin","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-22T16:31:49.204+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/652d9608-66b6-48a2-91a3-8c206347896b","applyUrl":"https://jobs.ashbyhq.com/miro/652d9608-66b6-48a2-91a3-8c206347896b/application","descriptionHtml":"We're always excited to connect with strong talent for this team. While this Expression of Interest pipeline is focused on future opportunities, some related openings may also be live today.
If you're looking to make a move immediately, we encourage you to check our careers page for currently open roles that match your background.
By applying here, you're joining our talent community for this specific team. Here is exactly how we handle these applications:
We look at every profile: Our recruiting team reviews these regularly. If your background aligns with the skills we know we'll need next, we'll flag your profile.
We start with a casual chat: If there's a potential future match, a recruiter will reach out for an introductory conversation. No intense interview loops—just a chance to connect on your career goals and what we're building.
We respect your time: We won't kick off a formal, multi-stage interview process until a role is officially open and approved.
We keep you in mind: Even if we don't reach out right away, we keep this talent pool active and turn to it first when a new headcount opens up.
About the Team
Our Enterprise and Strategic teams sit at the center of Miro's evolution from a collaboration product to an AI-powered innovation workspace. Enterprise AEs work with large, complex organisations from 3,000 to 15,000 employees that are rethinking how their teams collaborate, innovate, and bring products to market. Strategic AEs own a focused portfolio of Miro's largest global accounts — Fortune 500 and Global 2000 enterprises — where the mission is to make Miro the nerve center for innovation across entire organisations.
Deals at both levels are multi-threaded, multi-stakeholder, and often multi-year. You'll work in tightly coordinated PODs alongside Solution Engineering, Customer Success, Value Advisory, Professional Services, and executive leadership. If you operate best when you're building long-term relationships, navigating complexity, and winning deals that genuinely transform how companies work — this is your team.
About the Role
Our Enterprise and Strategic teams sit at the center of Miro's evolution from a collaboration product to an AI-powered innovation workspace. Enterprise AEs work with large, complex organisations from 3,000 to 15,000 employees that are rethinking how their teams collaborate, innovate, and bring products to market. Strategic AEs own a focused portfolio of Miro's largest global accounts — Fortune 500 and Global 2000 enterprises — where the mission is to make Miro the nerve center for innovation across entire organisations.
Deals at both levels are multi-threaded, multi-stakeholder, and often multi-year. You'll work in tightly coordinated PODs alongside Solution Engineering, Customer Success, Value Advisory, Professional Services, and executive leadership. If you operate best when you're building long-term relationships, navigating complexity, and winning deals that genuinely transform how companies work — this is your team.
What you’ll do
Own a named account territory or portfolio
Enterprise: Pursue net-new logos and grow existing footprint across a portfolio of 3,000–15,000 EE organisations, with a disciplined outbound motion running in parallel.
Strategic: Develop and execute deep account strategies across 3–10 global enterprise customers. Identify priority business initiatives, executive buyers, Champions, competitive risks, and multi-product expansion opportunities.
Run complex, multi-threaded sales cycles
Orchestrate discovery across Lines of Business, IT, and executive leadership. Map stakeholders, build champions, and create irrefutable business cases tied to named customer initiatives and measurable outcomes.
Drive workflow-led expansion
Position Miro around high-value enterprise workflows — product strategy, roadmapping, customer discovery, prototyping, planning, agile execution, technical diagramming, portfolio visibility, and innovation governance. Connect Miro's platform to measurable customer outcomes.
Build executive alignment and business cases
Engage senior leaders across Product, Engineering, Design, IT, Transformation, Finance, and the C-suite. Create compelling business cases that tie Miro to named customer initiatives, quantified pain, strategic priorities, and long-term value realisation.
Orchestrate your POD to win
Lead cross-functional teams across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, and executive sponsors. Align the team around clear account objectives, executive engagement plans, and expansion plays.
Create and manage strategic pipeline
Maintain a disciplined pipeline generation motion using account-based execution, executive outreach, customer workshops, field marketing, partner collaboration, and renewal planning.
Operate with rigorous sales discipline
Apply MEDDPICC and Command of the Message at an expert level. Build customer-validated problem statements, develop real Champions, secure Economic Buyer access, quantify business impact, and use mutual plans to drive complex opportunities forward.
Forecast with precision and raise the bar
Leverage leading indicators to stay ahead of coverage requirements, communicate risks early, contribute deal learnings, and mentor peers on territory planning, stakeholder mapping, and value selling.
What you’ll need
For both Enterprise and Strategic AE:
Expert-level MEDDPICC command — fluent across complex multi-stakeholder deals; coaches others.
Strong executive presence — credibly engages Director, VP, and C-level across technical and business personas.
Deep account planning discipline, with the ability to translate customer strategy into named initiatives, stakeholder maps, pipeline plans, and measurable expansion outcomes.
Experience orchestrating cross-functional deal teams across SE, CS, Services, Value Advisory, Product, Marketing, Partners, and executive sponsors.
AI fluency and curiosity — leverages AI tools to improve account research, stakeholder mapping, territory strategy, opportunity planning, and overall sales productivity.
Comfort operating in complex, ambiguous enterprise environments where success requires persistence, business acumen, and the ability to create belief with both customers and internal teams.
For Enterprise AE:
5+ years of B2B SaaS sales with meaningful tenure on enterprise accounts of 3,000+ employees.
Proven $50k–$100k+ ARR closes with 3–12 month cycles in complex, multi-product sales environments; demonstrated formal business cases and ROI models.
Disciplined outbound habit — dedicates consistent weekly time to pipeline generation.
For Strategic AE:
10+ years of SaaS sales experience, including significant experience selling to Fortune 500 / Global 2000 enterprises with 10,000+ employees.
Proven success owning a small number of named strategic accounts and driving complex expansion motions across multiple business units, geographies, personas, and executive stakeholders.
Track record closing and expanding $250K–$1M+ enterprise opportunities, ideally including multi-product, multi-year, or transformation-oriented deals.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
","descriptionPlain":"We're always excited to connect with strong talent for this team. While this Expression of Interest pipeline is focused on future opportunities, some related openings may also be live today.\n\nIf you're looking to make a move immediately, we encourage you to check our careers page for currently open roles that match your background.\n\nBy applying here, you're joining our talent community for this specific team. Here is exactly how we handle these applications:\n\n - We look at every profile: Our recruiting team reviews these regularly. If your background aligns with the skills we know we'll need next, we'll flag your profile.\n\n - We start with a casual chat: If there's a potential future match, a recruiter will reach out for an introductory conversation. No intense interview loops—just a chance to connect on your career goals and what we're building.\n\n - We respect your time: We won't kick off a formal, multi-stage interview process until a role is officially open and approved.\n\n - We keep you in mind: Even if we don't reach out right away, we keep this talent pool active and turn to it first when a new headcount opens up.\n\nAbout the Team\n\n\n\n\n\n\n\nOur Enterprise and Strategic teams sit at the center of Miro's evolution from a collaboration product to an AI-powered innovation workspace. Enterprise AEs work with large, complex organisations from 3,000 to 15,000 employees that are rethinking how their teams collaborate, innovate, and bring products to market. Strategic AEs own a focused portfolio of Miro's largest global accounts — Fortune 500 and Global 2000 enterprises — where the mission is to make Miro the nerve center for innovation across entire organisations.\n\nDeals at both levels are multi-threaded, multi-stakeholder, and often multi-year. You'll work in tightly coordinated PODs alongside Solution Engineering, Customer Success, Value Advisory, Professional Services, and executive leadership. If you operate best when you're building long-term relationships, navigating complexity, and winning deals that genuinely transform how companies work — this is your team.\n\nAbout the Role\n\n\n\n\n\nOur Enterprise and Strategic teams sit at the center of Miro's evolution from a collaboration product to an AI-powered innovation workspace. Enterprise AEs work with large, complex organisations from 3,000 to 15,000 employees that are rethinking how their teams collaborate, innovate, and bring products to market. Strategic AEs own a focused portfolio of Miro's largest global accounts — Fortune 500 and Global 2000 enterprises — where the mission is to make Miro the nerve center for innovation across entire organisations.\n\nDeals at both levels are multi-threaded, multi-stakeholder, and often multi-year. You'll work in tightly coordinated PODs alongside Solution Engineering, Customer Success, Value Advisory, Professional Services, and executive leadership. If you operate best when you're building long-term relationships, navigating complexity, and winning deals that genuinely transform how companies work — this is your team.\n\nWhat you’ll do\n\n\n\n\n\n\n\n - Own a named account territory or portfolio\n \n - Enterprise: Pursue net-new logos and grow existing footprint across a portfolio of 3,000–15,000 EE organisations, with a disciplined outbound motion running in parallel.\n \n - Strategic: Develop and execute deep account strategies across 3–10 global enterprise customers. Identify priority business initiatives, executive buyers, Champions, competitive risks, and multi-product expansion opportunities.\n\n - Run complex, multi-threaded sales cycles\n \n - Orchestrate discovery across Lines of Business, IT, and executive leadership. Map stakeholders, build champions, and create irrefutable business cases tied to named customer initiatives and measurable outcomes.\n\n - Drive workflow-led expansion\n \n - Position Miro around high-value enterprise workflows — product strategy, roadmapping, customer discovery, prototyping, planning, agile execution, technical diagramming, portfolio visibility, and innovation governance. Connect Miro's platform to measurable customer outcomes.\n\n - Build executive alignment and business cases\n \n - Engage senior leaders across Product, Engineering, Design, IT, Transformation, Finance, and the C-suite. Create compelling business cases that tie Miro to named customer initiatives, quantified pain, strategic priorities, and long-term value realisation.\n\n - Orchestrate your POD to win\n \n - Lead cross-functional teams across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, and executive sponsors. Align the team around clear account objectives, executive engagement plans, and expansion plays.\n\n - Create and manage strategic pipeline\n \n - Maintain a disciplined pipeline generation motion using account-based execution, executive outreach, customer workshops, field marketing, partner collaboration, and renewal planning.\n\n - Operate with rigorous sales discipline\n \n - Apply MEDDPICC and Command of the Message at an expert level. Build customer-validated problem statements, develop real Champions, secure Economic Buyer access, quantify business impact, and use mutual plans to drive complex opportunities forward.\n\n - Forecast with precision and raise the bar\n \n - Leverage leading indicators to stay ahead of coverage requirements, communicate risks early, contribute deal learnings, and mentor peers on territory planning, stakeholder mapping, and value selling.\n\nWhat you’ll need\n\n\n\n\n\n\n\n - For both Enterprise and Strategic AE:\n \n - Expert-level MEDDPICC command — fluent across complex multi-stakeholder deals; coaches others.\n \n - Strong executive presence — credibly engages Director, VP, and C-level across technical and business personas.\n \n - Deep account planning discipline, with the ability to translate customer strategy into named initiatives, stakeholder maps, pipeline plans, and measurable expansion outcomes.\n \n - Experience orchestrating cross-functional deal teams across SE, CS, Services, Value Advisory, Product, Marketing, Partners, and executive sponsors.\n \n - AI fluency and curiosity — leverages AI tools to improve account research, stakeholder mapping, territory strategy, opportunity planning, and overall sales productivity.\n \n - Comfort operating in complex, ambiguous enterprise environments where success requires persistence, business acumen, and the ability to create belief with both customers and internal teams.\n\n - For Enterprise AE:\n \n - 5+ years of B2B SaaS sales with meaningful tenure on enterprise accounts of 3,000+ employees.\n \n - Proven $50k–$100k+ ARR closes with 3–12 month cycles in complex, multi-product sales environments; demonstrated formal business cases and ROI models.\n \n - Disciplined outbound habit — dedicates consistent weekly time to pipeline generation.\n\n - For Strategic AE:\n \n - 10+ years of SaaS sales experience, including significant experience selling to Fortune 500 / Global 2000 enterprises with 10,000+ employees.\n \n - Proven success owning a small number of named strategic accounts and driving complex expansion motions across multiple business units, geographies, personas, and executive stakeholders.\n \n - Track record closing and expanding $250K–$1M+ enterprise opportunities, ideally including multi-product, multi-year, or transformation-oriented deals.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"4cc885df-5891-49bb-9511-08c6f9687eb3","title":"Innovation Architect, LATAM","department":"Sales","team":"Professional Services","employmentType":"FullTime","location":"Austin","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-02-12T19:50:17.759+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/4cc885df-5891-49bb-9511-08c6f9687eb3","applyUrl":"https://jobs.ashbyhq.com/miro/4cc885df-5891-49bb-9511-08c6f9687eb3/application","descriptionHtml":"About the Team
Miro’s Advisory Services team sits within the Professional Services organization and is focused on strategic guidance for Enterprise plan customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation. The Advisory Services team brings the product and transformation expertise required to accelerate business value realization on Miro. You will understand our customer’s needs and proactively identify ways in which they can interact with Miro to achieve their goals!
About the Role
Support teams in adopting Miro by demonstrating best practices and real-world applications.
Partner with IT and business stakeholders to align Miro’s value with their goals.
Conduct assessments and provide recommendations to improve collaboration.
Help design and implement change initiatives that drive successful adoption.
Assist in creating governance models that support teamwork and innovation.
Facilitate workshops to explore use cases and improve team collaboration.
Develop simple prototypes to showcase Miro’s capabilities and inspire innovation.
Recommend ways to streamline tool usage and enhance collaboration strategies.
Provide guidance on Agile ways of working and help teams integrate Agile principles.
Share best practices and coach teams on improving their workflows with Miro.
What you’ll do
Lead workshops that help teams improve collaboration and discover high-impact use cases with Miro.
Assess team workflows and provide targeted recommendations to enhance productivity and alignment.
Partner with IT and business stakeholders to connect Miro’s value with organizational goals.
Guide teams through change initiatives that support tool adoption and scalable governance models.
Develop simple prototypes to demonstrate possibilities and inspire innovation.
Coach teams on Agile ways of working and help integrate Agile principles into daily practices.
Identify barriers to effective teamwork and design solutions that drive measurable improvement.
What you’ll need
Fluent in English and Portuguese; Spanish proficiency is a plus.
3–5 years of experience in consulting, change management, Agile, or similar fields.
Hands-on experience working with enterprise teams or fast-moving environments.
Strong facilitation skills with the ability to run engaging, outcome-driven workshops.
Proven ability to help organizations adopt new tools or improve collaboration practices.
Familiarity with Human-Centered Design, governance frameworks, or collaboration tools.
Experience with Agile methodologies and platforms such as Miro or similar tools.
Excellent communication and presentation skills, with the ability to simplify complex topics.
Adaptable, proactive, and comfortable working in dynamic, evolving environments.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
Recruiter: #LI-LW1
","descriptionPlain":"About the Team\n\nMiro’s Advisory Services team sits within the Professional Services organization and is focused on strategic guidance for Enterprise plan customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation. The Advisory Services team brings the product and transformation expertise required to accelerate business value realization on Miro. You will understand our customer’s needs and proactively identify ways in which they can interact with Miro to achieve their goals!\n\nAbout the Role\n\n - Support teams in adopting Miro by demonstrating best practices and real-world applications.\n\n - Partner with IT and business stakeholders to align Miro’s value with their goals.\n\n - Conduct assessments and provide recommendations to improve collaboration.\n\n - Help design and implement change initiatives that drive successful adoption.\n\n - Assist in creating governance models that support teamwork and innovation.\n\n - Facilitate workshops to explore use cases and improve team collaboration.\n\n - Develop simple prototypes to showcase Miro’s capabilities and inspire innovation.\n\n - Recommend ways to streamline tool usage and enhance collaboration strategies.\n\n - Provide guidance on Agile ways of working and help teams integrate Agile principles.\n\n - Share best practices and coach teams on improving their workflows with Miro.\n\nWhat you’ll do\n\n - Lead workshops that help teams improve collaboration and discover high-impact use cases with Miro.\n\n - Assess team workflows and provide targeted recommendations to enhance productivity and alignment.\n\n - Partner with IT and business stakeholders to connect Miro’s value with organizational goals.\n\n - Guide teams through change initiatives that support tool adoption and scalable governance models.\n\n - Develop simple prototypes to demonstrate possibilities and inspire innovation.\n\n - Coach teams on Agile ways of working and help integrate Agile principles into daily practices.\n\n - Identify barriers to effective teamwork and design solutions that drive measurable improvement.\n\nWhat you’ll need\n\n - Fluent in English and Portuguese; Spanish proficiency is a plus.\n\n - 3–5 years of experience in consulting, change management, Agile, or similar fields.\n\n - Hands-on experience working with enterprise teams or fast-moving environments.\n\n - Strong facilitation skills with the ability to run engaging, outcome-driven workshops.\n\n - Proven ability to help organizations adopt new tools or improve collaboration practices.\n\n - Familiarity with Human-Centered Design, governance frameworks, or collaboration tools.\n\n - Experience with Agile methodologies and platforms such as Miro or similar tools.\n\n - Excellent communication and presentation skills, with the ability to simplify complex topics.\n\n - Adaptable, proactive, and comfortable working in dynamic, evolving environments.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\nRecruiter: #LI-LW1","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ddac0d9c-6460-49bd-8496-2953d68e83ef","title":"Accounts Payable Manager","department":"Accelerate","team":"Finance","employmentType":"FullTime","location":"Amsterdam","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-27T14:27:06.533+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/ddac0d9c-6460-49bd-8496-2953d68e83ef","applyUrl":"https://jobs.ashbyhq.com/miro/ddac0d9c-6460-49bd-8496-2953d68e83ef/application","descriptionHtml":"About the Team
Miro's Source-to-Pay team manages spend, mitigates third-party risk, and supports Mironeers across Sourcing, Procurement, AP, and T&E functions. We're at an inflection point: our 2-year vision commits to AI Investment Alignment, 2-Day Month-End Close, and Continuous Technological Advancement. To get there, we need a fundamentally different kind of AP Manager— one who builds as much as they operate.
About the Role
This is not a traditional AP management role. We're looking for someone who sees accounts payable as a technology problem as much as an operations challenge. You'll lead a team of AP specialists while simultaneously owning the automation and AI agenda for the function — evaluating tools, running implementations, and implementing solutions that move us toward an AP operation that supports a 2-day close process.
What you’ll do
Technology & Transformation (50%)
Own the 2-day close roadmap for AP: identify every manual step blocking it, build the automation plan, execute in Q4 2027 (Nov-Dec 2026) — this is your most visible first-year deliverable
Lead the technology assessment for T&E
Drive the invoicing rollout across required EU countries
Implement AI-assisted invoice coding and PO matching; evaluate vendors, run implementations, measure automation rate uplift
Build the AI readiness checklist for AP: clean data, electronic invoices, structured processes in place before AI agents are layered on
Own NetSuite AP, ZipHQ AP and Navan T&E modules optimization and integration with P2P stack
Operations & Team Leadership (50%)
Lead and develop a team of AP Specialists, including performance management, growth plans, and hiring
Oversee end-to-end AP operations: invoice processing, payment runs, vendor management, month-end close
Integrate T&E operations under AP, establishing unified processes for expense reimbursement and card programs
Own AP KPIs: DPO, aging clearance, SLA adherence, first-pass match rate, automation rate
Serve as escalation point for complex vendor issues and payment exceptions
Ensure audit readiness and compliance with internal controls
What you’ll need
7+ years in accounts payable or finance operations, with at least 3 years leading AP transformation or automation initiatives
Tech industry experience is a must for this role
Demonstrated experience implementing AP automation tools (e.g., Ramp, Zip, Tipalti, Basware, Medius, or similar) — you've been the implementation lead, not just the end user
Hands-on AI/ML tool evaluation experience: you know how to run a pilot, measure outcomes, and make a build-vs-buy recommendation
Strong ERP background — NetSuite strongly preferred; experience with integrations and data architecture a plus
People leadership experience: you've managed a team, navigated performance issues, and developed talent
Change management skills — you know how to bring a skeptical team along on a technology transition
Exceptional cross-functional communication; comfortable presenting tool recommendations to senior Finance and IT stakeholders
Fluent English (written and spoken); global team experience a plus
Experience with Navan, Zip, Tipalti, Ramp or JPM payment platforms is also a plus
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-ED1
","descriptionPlain":"About the Team\n\nMiro's Source-to-Pay team manages spend, mitigates third-party risk, and supports Mironeers across Sourcing, Procurement, AP, and T&E functions. We're at an inflection point: our 2-year vision commits to AI Investment Alignment, 2-Day Month-End Close, and Continuous Technological Advancement. To get there, we need a fundamentally different kind of AP Manager— one who builds as much as they operate.\n\nAbout the Role\n\nThis is not a traditional AP management role. We're looking for someone who sees accounts payable as a technology problem as much as an operations challenge. You'll lead a team of AP specialists while simultaneously owning the automation and AI agenda for the function — evaluating tools, running implementations, and implementing solutions that move us toward an AP operation that supports a 2-day close process.\n\nWhat you’ll do\n\nTechnology & Transformation (50%)\n\n\n - Own the 2-day close roadmap for AP: identify every manual step blocking it, build the automation plan, execute in Q4 2027 (Nov-Dec 2026) — this is your most visible first-year deliverable\n\n - Lead the technology assessment for T&E\n\n - Drive the invoicing rollout across required EU countries\n\n - Implement AI-assisted invoice coding and PO matching; evaluate vendors, run implementations, measure automation rate uplift\n\n - Build the AI readiness checklist for AP: clean data, electronic invoices, structured processes in place before AI agents are layered on\n\n - Own NetSuite AP, ZipHQ AP and Navan T&E modules optimization and integration with P2P stack\n\nOperations & Team Leadership (50%)\n\n\n - Lead and develop a team of AP Specialists, including performance management, growth plans, and hiring\n\n - Oversee end-to-end AP operations: invoice processing, payment runs, vendor management, month-end close\n\n - Integrate T&E operations under AP, establishing unified processes for expense reimbursement and card programs\n\n - Own AP KPIs: DPO, aging clearance, SLA adherence, first-pass match rate, automation rate\n\n - Serve as escalation point for complex vendor issues and payment exceptions\n\n - Ensure audit readiness and compliance with internal controls\n\nWhat you’ll need\n\n - 7+ years in accounts payable or finance operations, with at least 3 years leading AP transformation or automation initiatives\n\n - Tech industry experience is a must for this role\n\n - Demonstrated experience implementing AP automation tools (e.g., Ramp, Zip, Tipalti, Basware, Medius, or similar) — you've been the implementation lead, not just the end user\n\n - Hands-on AI/ML tool evaluation experience: you know how to run a pilot, measure outcomes, and make a build-vs-buy recommendation\n\n - Strong ERP background — NetSuite strongly preferred; experience with integrations and data architecture a plus\n\n - People leadership experience: you've managed a team, navigated performance issues, and developed talent\n\n - Change management skills — you know how to bring a skeptical team along on a technology transition\n\n - Exceptional cross-functional communication; comfortable presenting tool recommendations to senior Finance and IT stakeholders\n\n - Fluent English (written and spoken); global team experience a plus\n\n - Experience with Navan, Zip, Tipalti, Ramp or JPM payment platforms is also a plus\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-ED1","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2c06a827-af4e-42ac-b802-0b0a12c28fcb","title":"Enterprise Account Executive","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"Austin","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-13T20:58:21.169+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/2c06a827-af4e-42ac-b802-0b0a12c28fcb","applyUrl":"https://jobs.ashbyhq.com/miro/2c06a827-af4e-42ac-b802-0b0a12c28fcb/application","descriptionHtml":"About the Team
The Enterprise Sales team works with large, complex organisations — companies with 3,000 to 15,000 employees — that are rethinking how their teams collaborate, innovate, and bring products to market. Our deals are multi-threaded, multi-stakeholder, and often multi-year; we work in tightly coordinated PODs alongside Solution Engineering, Customer Success, Value Advisory, and Field Marketing.
About the Role
Enterprise companies don’t buy software — they adopt platforms. As an Enterprise AE, you’re building a strategic case for how Miro can become the nerve centre for innovation within some of the world’s most complex organisations. You’ll be responsible for both landing new logos and expanding within your named account territory, requiring mastery of multi-threaded discovery, formal business case construction, and C-suite executive presence.
What you’ll do
→Land and expand a named account territory: Pursue net-new logos and grow existing footprint across a portfolio of 3,000–15,000 EE organisations, with a disciplined outbound motion running in parallel.
→Run complex, multi-threaded sales cycles: Orchestrate discovery across Lines of Business, IT, and executive leadership; map stakeholders, build champions, and create irrefutable business cases.
→Partner with your POD to win: Work closely with Solution Engineering, Customer Success, Value Advisory, and Professional Services to deliver a seamless experience from first meeting to deployment.
→Engage at VP and C-suite level: Communicate Miro’s strategic value in the language of business outcomes, organisational design, and innovation ROI.
→Forecast with precision: Leverage MEDDPICC rigorously to qualify and advance opportunities; use leading indicators to stay ahead of coverage requirements.
→Raise the bar for the team: Contribute deal learnings, share best practices, and mentor peers on territory planning, stakeholder mapping, and value-selling.
What you’ll need
→5+ years B2B SaaS sales with meaningful tenure on enterprise accounts of 3,000+ employees.
→Expert-level MEDDPICC command — fluent across complex multi-stakeholder deals; coaches others.
→Proven $50k–$100k+ ARR closes with 3–12 month cycles in complex, multi-product sales environments; demonstrated formal business cases and ROI models.
→Strong executive presence — credibly engages Director, VP, and C-level across technical and business personas.
→Disciplined outbound habit — dedicates consistent weekly time to pipeline generation.
→AI fluency and curiosity — leverages AI tools to improve account research, territory strategy, stakeholder mapping, and overall sales productivity.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
Recruiter: #LI-JR2
#LI-JR2
","descriptionPlain":"About the Team\n\nThe Enterprise Sales team works with large, complex organisations — companies with 3,000 to 15,000 employees — that are rethinking how their teams collaborate, innovate, and bring products to market. Our deals are multi-threaded, multi-stakeholder, and often multi-year; we work in tightly coordinated PODs alongside Solution Engineering, Customer Success, Value Advisory, and Field Marketing.\n\nAbout the Role\n\nEnterprise companies don’t buy software — they adopt platforms. As an Enterprise AE, you’re building a strategic case for how Miro can become the nerve centre for innovation within some of the world’s most complex organisations. You’ll be responsible for both landing new logos and expanding within your named account territory, requiring mastery of multi-threaded discovery, formal business case construction, and C-suite executive presence.\n\nWhat you’ll do\n\n→Land and expand a named account territory: Pursue net-new logos and grow existing footprint across a portfolio of 3,000–15,000 EE organisations, with a disciplined outbound motion running in parallel.\n\n→Run complex, multi-threaded sales cycles: Orchestrate discovery across Lines of Business, IT, and executive leadership; map stakeholders, build champions, and create irrefutable business cases.\n\n→Partner with your POD to win: Work closely with Solution Engineering, Customer Success, Value Advisory, and Professional Services to deliver a seamless experience from first meeting to deployment.\n\n→Engage at VP and C-suite level: Communicate Miro’s strategic value in the language of business outcomes, organisational design, and innovation ROI.\n\n→Forecast with precision: Leverage MEDDPICC rigorously to qualify and advance opportunities; use leading indicators to stay ahead of coverage requirements.\n\n→Raise the bar for the team: Contribute deal learnings, share best practices, and mentor peers on territory planning, stakeholder mapping, and value-selling.\n\nWhat you’ll need\n\n→5+ years B2B SaaS sales with meaningful tenure on enterprise accounts of 3,000+ employees.\n\n→Expert-level MEDDPICC command — fluent across complex multi-stakeholder deals; coaches others.\n\n→Proven $50k–$100k+ ARR closes with 3–12 month cycles in complex, multi-product sales environments; demonstrated formal business cases and ROI models.\n\n→Strong executive presence — credibly engages Director, VP, and C-level across technical and business personas.\n\n→Disciplined outbound habit — dedicates consistent weekly time to pipeline generation.\n\n→AI fluency and curiosity — leverages AI tools to improve account research, territory strategy, stakeholder mapping, and overall sales productivity.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\nRecruiter: #LI-JR2\n\n#LI-JR2","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"8ef0ae8e-868b-41c9-b105-1e8e923ad09e","title":"Senior Lifecycle Marketing Manager","department":"Marketing","team":"Lifecycle","employmentType":"FullTime","location":"Copenhagen","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-18T12:01:59.823+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/8ef0ae8e-868b-41c9-b105-1e8e923ad09e","applyUrl":"https://jobs.ashbyhq.com/miro/8ef0ae8e-868b-41c9-b105-1e8e923ad09e/application","descriptionHtml":"About the Team
This role sits within Miro’s Lifecycle and Education team, part of the broader Integrated Marketing organization. We partner closely with Growth Marketing and Product teams, PMM, GTM teams, and more. Lifecycle and Education team in general, and this role specifically, is highly collaborative and lies in the intersection of work across product, marketing, and GTM.
Lifecycle Marketing is influential in defining and driving the user communication strategy, impacting the business by using a combination of analytical skills, creativity, and customer insight to craft and implement programs that result in measurable adoption, engagement, and revenue growth.
About the Role
As a Senior Lifecycle Marketing Manager, you'll own how Miro activates and retains new users, from the moment they sign up through the critical early days when they discover value and build lasting habits. This is the most pivotal stage of the user journey, and it's where you'll focus: designing and shipping onboarding and activation programs that get new users to value fast, keep them engaged, and turn first sessions into durable, collaborative use of Miro.
This is a builder role, hands-on, deeply embedded into product, AI-first, with the ambition to build intelligent personalization and tap into the new Lifecycle channels and surfaces. You'll join a fast-paced, growth-minded team, work cross-functionally, and own both strategy and execution end-to-end.
What you’ll do
Design and build lifecycle campaigns focusing on onboarding and adoption, getting new customers to value quickly and keeping them engaged beyond their first session
Partner with Product and Analytics to bring usage signals and turn them into dynamic, behaviour-based lifecycle programs spanning across email, in-app, and emerging CRM channels
Operate with an AI-first approach across your whole workflow, using automation to accelerate content generation, personalization, segmentation, decisioning, and analysis
Run experimentation and data-driven optimization as a default across every program, measuring true incremental impact and continuously sharing learnings and insights across the team. Own your metrics and reporting end-to-end
Work closely with Product, Customer Education, PMM, and GTM so that lifecycle campaigns and content land as native, timely, and genuinely useful to users
Get deep on our users' experience, lifecycle stages, and segmentation to uncover growth drivers and deliver tailored, personalized experiences to every customer
What you’ll need
7+ years in lifecycle/CRM marketing, growth, or a related discipline, including hands-on experience in B2B SaaS building email campaigns, automation flows, and multi-channel lifecycle programs
Experience building dynamic, highly personalized, evolving lifecycle systems, not just static journeys and blasts. Proven examples of nurture and re-engagement programs that converted and drove measurable impact on activation, adoption, and retention
Deeply fluent in Braze or a similar marketing automation platform. You build your own workflows, segmentation logic, and triggers hands-on. Experience working with CDPs and event pipelines to power behaviour-based, real-time lifecycle programs
Strong analytical instincts, ability to see and diagnose the full journey, and zoom in to very specific details. Comfort using data to drive prioritization and decision-making
Hands-on experience applying AI and automation to segmentation, personalization and smart decisioning, content creation, and insights and reporting
Obsession with craft and a high-quality bar for content. Able to create copy and visual storytelling across lifecycle channels that resonates and drives action
Growth mindset with a drive to launch fast and iterate, building systems that evolve over time. Comfortable operating in a fast-paced environment and ambiguity
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-ED1
","descriptionPlain":"About the Team\n\nThis role sits within Miro’s Lifecycle and Education team, part of the broader Integrated Marketing organization. We partner closely with Growth Marketing and Product teams, PMM, GTM teams, and more. Lifecycle and Education team in general, and this role specifically, is highly collaborative and lies in the intersection of work across product, marketing, and GTM. \n\n\n\nLifecycle Marketing is influential in defining and driving the user communication strategy, impacting the business by using a combination of analytical skills, creativity, and customer insight to craft and implement programs that result in measurable adoption, engagement, and revenue growth.\n\nAbout the Role\n\nAs a Senior Lifecycle Marketing Manager, you'll own how Miro activates and retains new users, from the moment they sign up through the critical early days when they discover value and build lasting habits. This is the most pivotal stage of the user journey, and it's where you'll focus: designing and shipping onboarding and activation programs that get new users to value fast, keep them engaged, and turn first sessions into durable, collaborative use of Miro.\n\nThis is a builder role, hands-on, deeply embedded into product, AI-first, with the ambition to build intelligent personalization and tap into the new Lifecycle channels and surfaces. You'll join a fast-paced, growth-minded team, work cross-functionally, and own both strategy and execution end-to-end.\n\n \n\nWhat you’ll do\n\n - Design and build lifecycle campaigns focusing on onboarding and adoption, getting new customers to value quickly and keeping them engaged beyond their first session\n\n - Partner with Product and Analytics to bring usage signals and turn them into dynamic, behaviour-based lifecycle programs spanning across email, in-app, and emerging CRM channels\n\n - Operate with an AI-first approach across your whole workflow, using automation to accelerate content generation, personalization, segmentation, decisioning, and analysis\n\n - Run experimentation and data-driven optimization as a default across every program, measuring true incremental impact and continuously sharing learnings and insights across the team. Own your metrics and reporting end-to-end\n\n - Work closely with Product, Customer Education, PMM, and GTM so that lifecycle campaigns and content land as native, timely, and genuinely useful to users\n\n - Get deep on our users' experience, lifecycle stages, and segmentation to uncover growth drivers and deliver tailored, personalized experiences to every customer\n\n \n\nWhat you’ll need\n\n - 7+ years in lifecycle/CRM marketing, growth, or a related discipline, including hands-on experience in B2B SaaS building email campaigns, automation flows, and multi-channel lifecycle programs\n\n - Experience building dynamic, highly personalized, evolving lifecycle systems, not just static journeys and blasts. Proven examples of nurture and re-engagement programs that converted and drove measurable impact on activation, adoption, and retention\n\n - Deeply fluent in Braze or a similar marketing automation platform. You build your own workflows, segmentation logic, and triggers hands-on. Experience working with CDPs and event pipelines to power behaviour-based, real-time lifecycle programs\n\n - Strong analytical instincts, ability to see and diagnose the full journey, and zoom in to very specific details. Comfort using data to drive prioritization and decision-making\n\n - Hands-on experience applying AI and automation to segmentation, personalization and smart decisioning, content creation, and insights and reporting\n\n - Obsession with craft and a high-quality bar for content. Able to create copy and visual storytelling across lifecycle channels that resonates and drives action\n\n - Growth mindset with a drive to launch fast and iterate, building systems that evolve over time. Comfortable operating in a fast-paced environment and ambiguity\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-ED1","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"177d024b-fecf-4639-a998-813b1a64cd7c","title":"Large Enterprise Account Executive - Nordics","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"Amsterdam","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-29T11:29:19.840+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/177d024b-fecf-4639-a998-813b1a64cd7c","applyUrl":"https://jobs.ashbyhq.com/miro/177d024b-fecf-4639-a998-813b1a64cd7c/application","descriptionHtml":"About the Team
The Account Management team is a critical component of our go-to-market strategy and presents an outstanding opportunity to work on strategic sales cycles with a customer base representing the largest organizations in the Nordics region.
As part of Miro’s Enterprise sales team, you will have the opportunity to develop, strategize, negotiate and close business with some of the Nordics’s largest multinationals. You will work in collaboration with our Customer Success and New Logo team.
About the Role
As a Large Enterprise Account Executive you will focus on on landing new business and expanding our largest Nordic region accounts by focusing on net new lines of business. You will join a highly motivated, energetic sales team that takes pride in growing deep customer relationships, running strategic sales cycles and delivering the Miro value proposition to a diverse base of accounts across various industries.
We are looking for an ambitious and organized professional who will drive expansion in our accounts by creating net new progress in our install base today. You will be skilled at using research to gain insight into customer challenges, identifying key stakeholders, calling high and challenging customers' thinking about how Miro can act as a pillar for the way work gets done.
Our goal is to create great customer experiences by being Miro product experts and consulting with customers to identify the needs and pain points.
What you’ll do
Combine the interests of multiple client stakeholders to drive account revenue growth
Strategic account planning to motivate and lead company resources in appropriate expansion strategies
Break into new personas and lines of business to drive incremental use cases
Be a key component in ensuring we have accurate data in our CRM to drive the strategy for our future growth
Achieve monthly/quarterly quotas of pipeline and closed business
What you’ll need
6+ years of sales experience within the Nordics enterprise market, including experience with SaaS
Strong account expansion skills (new business, strategic territory & account planning, cross functional team-selling)
Proven track record of exceeding sales quotas
Excellent verbal and written communication skills in English, with fluency in Swedish or Norwegian considered a plus
You have the ability to build rapport and relationships with senior clients
You have a great attitude that can manoeuvre through ambiguity and ability to work and collaborative with a growing team
You are a results-oriented individual who is excited by the prospect of fueling the continued growth and success of Miro by growing our sales pipeline
You have a “can do” attitude and are relentless in pursuing goals and solving problems
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-ET1
","descriptionPlain":"About the Team\n\nThe Account Management team is a critical component of our go-to-market strategy and presents an outstanding opportunity to work on strategic sales cycles with a customer base representing the largest organizations in the Nordics region.\n\n\n\nAs part of Miro’s Enterprise sales team, you will have the opportunity to develop, strategize, negotiate and close business with some of the Nordics’s largest multinationals. You will work in collaboration with our Customer Success and New Logo team. \n\nAbout the Role\n\nAs a Large Enterprise Account Executive you will focus on on landing new business and expanding our largest Nordic region accounts by focusing on net new lines of business. You will join a highly motivated, energetic sales team that takes pride in growing deep customer relationships, running strategic sales cycles and delivering the Miro value proposition to a diverse base of accounts across various industries.\n\n \n\nWe are looking for an ambitious and organized professional who will drive expansion in our accounts by creating net new progress in our install base today. You will be skilled at using research to gain insight into customer challenges, identifying key stakeholders, calling high and challenging customers' thinking about how Miro can act as a pillar for the way work gets done.\n\n\n\nOur goal is to create great customer experiences by being Miro product experts and consulting with customers to identify the needs and pain points.\n\nWhat you’ll do\n\n - Combine the interests of multiple client stakeholders to drive account revenue growth\n\n - Strategic account planning to motivate and lead company resources in appropriate expansion strategies\n\n - Break into new personas and lines of business to drive incremental use cases \n\n - Be a key component in ensuring we have accurate data in our CRM to drive the strategy for our future growth\n\n - Achieve monthly/quarterly quotas of pipeline and closed business \n\nWhat you’ll need\n\n - 6+ years of sales experience within the Nordics enterprise market, including experience with SaaS\n\n - Strong account expansion skills (new business, strategic territory & account planning, cross functional team-selling)\n\n - Proven track record of exceeding sales quotas\n\n - Excellent verbal and written communication skills in English, with fluency in Swedish or Norwegian considered a plus\n\n - You have the ability to build rapport and relationships with senior clients\n\n - You have a great attitude that can manoeuvre through ambiguity and ability to work and collaborative with a growing team\n\n - You are a results-oriented individual who is excited by the prospect of fueling the continued growth and success of Miro by growing our sales pipeline\n\n - You have a “can do” attitude and are relentless in pursuing goals and solving problems\n\n \n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-ET1","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"70dddd7e-a90a-4aef-b84e-757c11ba00d7","title":"Commercial Account Executive - Nordics/BLX","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"Amsterdam","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-29T13:43:10.157+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/70dddd7e-a90a-4aef-b84e-757c11ba00d7","applyUrl":"https://jobs.ashbyhq.com/miro/70dddd7e-a90a-4aef-b84e-757c11ba00d7/application","descriptionHtml":"About the Team
The CommercialTeam is pivotal to Miro’s go-to-market strategy, focusing on landing new logos and driving growth by expanding our existing customers. As a Commercial Account Executive on this team, you will join a dynamic, high-performing group that thrives on innovation and collaboration while championing Miro’s mission to empower teams to create the next big thing. Our team balances ambitious goals with a supportive and fun culture, where success is celebrated and personal growth is encouraged.
About the Role
As a Commercial Account Executive, you will play a critical role in expanding Miro’s footprint by landing net new customers and driving expansion within the 500-3,000 employee segment. This role is designed for sales professionals who excel in a fast-paced, high-volume sales environment and have a passion for helping smaller, dynamic companies unlock their potential with Miro. You will be responsible for managing the full sales cycle. While you will receive assistance from cross-functional partners, you will also take ownership of developing and advancing your pipeline.
What you’ll do
Prospect and Engage: Leverage outbound strategies and tools like Salesforce, Outreach, and Gong to identify and connect with high-potential prospects in your territory
Pipeline Management: Build and maintain a high-volume pipeline of opportunities, ensuring consistent deal flow and efficient sales cycles
Value Selling: Understand customer needs and challenges, demonstrating how Miro’s platform addresses their specific use cases and delivers measurable business value
Customer Relationships: Develop trust and credibility with key stakeholders, including senior decision-makers, within prospective organizations
Sales Excellence: Drive deals to close efficiently by managing high-velocity sales cycles while maintaining exceptional attention to detail and customer engagement
Collaboration: Work closely with Marketing, Customer success, and Sales Engineering to ensure alignment and optimize customer expansion efforts
Market Intelligence: Stay informed about industry trends, competitive offerings, and advancements in SaaS to position Miro as the solution of choice
What you’ll need
Experience: 2-3+ yrs in a SaaS or technology sales environment, with experience in either a full-cycle closing role or a sales development background
Skills: Strong prospecting abilities, effective communication skills, and proficiency in value-based selling techniques
Tools: Familiarity with CRM platforms like Salesforce and sales engagement tools such as Outreach and Gong
Mindset: A results-driven, entrepreneurial mindset with the ability to thrive in a dynamic, fast-moving environment
Adaptability: Experience managing shorter sales cycles and high transaction volumes, with the ability to balance multiple priorities
Collaboration: A team player who enjoys working cross-functionally to drive success
Language/Market: Dutch or Scandinavian speaker preferred but not required
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-ET1
","descriptionPlain":"About the Team\n\nThe CommercialTeam is pivotal to Miro’s go-to-market strategy, focusing on landing new logos and driving growth by expanding our existing customers. As a Commercial Account Executive on this team, you will join a dynamic, high-performing group that thrives on innovation and collaboration while championing Miro’s mission to empower teams to create the next big thing. Our team balances ambitious goals with a supportive and fun culture, where success is celebrated and personal growth is encouraged.\n\nAbout the Role\n\nAs a Commercial Account Executive, you will play a critical role in expanding Miro’s footprint by landing net new customers and driving expansion within the 500-3,000 employee segment. This role is designed for sales professionals who excel in a fast-paced, high-volume sales environment and have a passion for helping smaller, dynamic companies unlock their potential with Miro. You will be responsible for managing the full sales cycle. While you will receive assistance from cross-functional partners, you will also take ownership of developing and advancing your pipeline.\n\nWhat you’ll do\n\n - Prospect and Engage: Leverage outbound strategies and tools like Salesforce, Outreach, and Gong to identify and connect with high-potential prospects in your territory\n\n - Pipeline Management: Build and maintain a high-volume pipeline of opportunities, ensuring consistent deal flow and efficient sales cycles\n\n - Value Selling: Understand customer needs and challenges, demonstrating how Miro’s platform addresses their specific use cases and delivers measurable business value\n\n - Customer Relationships: Develop trust and credibility with key stakeholders, including senior decision-makers, within prospective organizations\n\n - Sales Excellence: Drive deals to close efficiently by managing high-velocity sales cycles while maintaining exceptional attention to detail and customer engagement\n\n - Collaboration: Work closely with Marketing, Customer success, and Sales Engineering to ensure alignment and optimize customer expansion efforts\n\n - Market Intelligence: Stay informed about industry trends, competitive offerings, and advancements in SaaS to position Miro as the solution of choice\n\nWhat you’ll need\n\n - Experience: 2-3+ yrs in a SaaS or technology sales environment, with experience in either a full-cycle closing role or a sales development background\n\n - Skills: Strong prospecting abilities, effective communication skills, and proficiency in value-based selling techniques\n\n - Tools: Familiarity with CRM platforms like Salesforce and sales engagement tools such as Outreach and Gong\n\n - Mindset: A results-driven, entrepreneurial mindset with the ability to thrive in a dynamic, fast-moving environment\n\n - Adaptability: Experience managing shorter sales cycles and high transaction volumes, with the ability to balance multiple priorities\n\n - Collaboration: A team player who enjoys working cross-functionally to drive success\n\n - Language/Market: Dutch or Scandinavian speaker preferred but not required\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-ET1","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"7f46ef94-3160-4025-94de-f8e95d2d6dd2","title":"Senior Channel Account Manager","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"Austin","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-14T18:03:48.271+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/7f46ef94-3160-4025-94de-f8e95d2d6dd2","applyUrl":"https://jobs.ashbyhq.com/miro/7f46ef94-3160-4025-94de-f8e95d2d6dd2/application","descriptionHtml":"About the Team
Come join a high-performing AMER Channel Partnerships team at Miro, a fast-growing B2B SaaS company. We are a collaborative, inclusive, and globally distributed group focused on building an expansive partner ecosystem that accelerates revenue growth and delivers outstanding customer outcomes. Channel Partnerships are critical to the company’s success, and this role offers the opportunity to help shape and scale a core part of the business.
About the Role
As a Channel Partner Manager, you will be a quota-carrying leader responsible for identifying, recruiting, enabling, and scaling high-impact channel partnerships across your assigned region. Reporting to the AMER Head of Channel Partnerships, you will work closely with regional sales leadership and cross-functional teams to drive revenue, customer adoption, and long-term partner success.
This role is ideal for a strategic yet hands-on operator who enjoys building new programs, relationships, and GTM motions from the ground up. You will own partner GTM strategy, executive relationships, enablement, and co-marketing initiatives, while continuously optimizing partner performance through data-driven execution.
What you’ll do
Own and deliver against a partner revenue quota, tracking and managing key performance metrics across your region
Identify, recruit, onboard, and enable resellers, distributors, solution partners, consultancies, and referral partners
Build and execute a scalable partner onboarding and enablement experience that supports the full B2B SaaS sales cycle
Develop joint GTM plans with partners, including co-marketing initiatives such as events, webinars, and demand generation campaigns
Drive strong sales alignment between partners and internal sales teams to accelerate pipeline creation and deal closure
Build and maintain executive-level relationships with partners, lead QBRs, and continuously iterate on joint GTM strategies
Support partners’ ability to deliver post-sales services, customer adoption, and long-term value
Collaborate cross-functionally with sales, customer success, marketing, product, and operations to ensure partners have the tools, resources, and support needed to succeed
What you’ll need
A strategic thinker who can set clear metrics and long-term plans, while also hustling to execute and deliver short-term wins
Strong understanding of the B2B SaaS sales motion, with the ability to enable partners to successfully replicate it
Proven experience closing deals and managing opportunities from lead generation through negotiation and close
Comfortable balancing experimentation and iteration with scalable, repeatable partner programs
Creative and forward-thinking, with interest in building a partnership ecosystem beyond traditional IT channel models
Extroverted, relationship-driven, and confident working across cultures and functions
2+ years in a partner-facing, quota-carrying role (channel sales, alliances, business development, account management) within a B2B SaaS company
Proven success working with distributors, resellers, and solution partners across North America (potential for additional region)
Experience driving revenue via partners in international markets
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-JR2
","descriptionPlain":"About the Team\n\nCome join a high-performing AMER Channel Partnerships team at Miro, a fast-growing B2B SaaS company. We are a collaborative, inclusive, and globally distributed group focused on building an expansive partner ecosystem that accelerates revenue growth and delivers outstanding customer outcomes. Channel Partnerships are critical to the company’s success, and this role offers the opportunity to help shape and scale a core part of the business.\n\n \n\nAbout the Role\n\nAs a Channel Partner Manager, you will be a quota-carrying leader responsible for identifying, recruiting, enabling, and scaling high-impact channel partnerships across your assigned region. Reporting to the AMER Head of Channel Partnerships, you will work closely with regional sales leadership and cross-functional teams to drive revenue, customer adoption, and long-term partner success.\n\n\n\nThis role is ideal for a strategic yet hands-on operator who enjoys building new programs, relationships, and GTM motions from the ground up. You will own partner GTM strategy, executive relationships, enablement, and co-marketing initiatives, while continuously optimizing partner performance through data-driven execution.\n\nWhat you’ll do\n\n - Own and deliver against a partner revenue quota, tracking and managing key performance metrics across your region\n\n - Identify, recruit, onboard, and enable resellers, distributors, solution partners, consultancies, and referral partners\n\n - Build and execute a scalable partner onboarding and enablement experience that supports the full B2B SaaS sales cycle\n\n - Develop joint GTM plans with partners, including co-marketing initiatives such as events, webinars, and demand generation campaigns\n\n - Drive strong sales alignment between partners and internal sales teams to accelerate pipeline creation and deal closure\n\n - Build and maintain executive-level relationships with partners, lead QBRs, and continuously iterate on joint GTM strategies\n\n - Support partners’ ability to deliver post-sales services, customer adoption, and long-term value\n\n - Collaborate cross-functionally with sales, customer success, marketing, product, and operations to ensure partners have the tools, resources, and support needed to succeed\n\nWhat you’ll need\n\n - A strategic thinker who can set clear metrics and long-term plans, while also hustling to execute and deliver short-term wins\n\n - Strong understanding of the B2B SaaS sales motion, with the ability to enable partners to successfully replicate it\n\n - Proven experience closing deals and managing opportunities from lead generation through negotiation and close\n\n - Comfortable balancing experimentation and iteration with scalable, repeatable partner programs\n\n - Creative and forward-thinking, with interest in building a partnership ecosystem beyond traditional IT channel models\n\n - Extroverted, relationship-driven, and confident working across cultures and functions\n\n - 2+ years in a partner-facing, quota-carrying role (channel sales, alliances, business development, account management) within a B2B SaaS company\n\n - Proven success working with distributors, resellers, and solution partners across North America (potential for additional region)\n\n - Experience driving revenue via partners in international markets\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-JR2","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"50b215e3-14bf-43fc-aa23-dd1fa668baab","title":"Vice President Customer Success","department":"Customer Experience","team":"Customer Success","employmentType":"FullTime","location":"Austin","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-31T21:30:58.946+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/50b215e3-14bf-43fc-aa23-dd1fa668baab","applyUrl":"https://jobs.ashbyhq.com/miro/50b215e3-14bf-43fc-aa23-dd1fa668baab/application","descriptionHtml":"About the team
The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals and Support teams. CSMs work with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.
About the role
Miro is looking to hire a strategic Global Customer Success Leader to be responsible for building, coaching, and leading an amazing team of Customer Success managers and CSMs. Furthermore, you will partner closely with our regional Sales leaders and Professional Services leaders and other cross-functional partners to drive regional strategy, build senior executive relationships at our enterprise customers, ensure we drive value, and continuously improve adoption and retention.
What you’ll do
Build, coach and lead the Americas and Japan/Apac Customer Success teams
Partner with sales leadership and other functions to improve customer lifetime value (CLV) through higher product adoption, customer value, health scores, customer satisfaction, retention and expansion
Drive the team to hit Key Performance Indicators
Mentor the team to maintain account hygiene, health, and indicators
Participate in revenue and health forecasting
Partner with stakeholders to define and deliver on a best-in-class customer experience
Personally work with our largest customers (10K+ employee size) to establish executive relationships
Participate and contribute in formulating key strategic decisions as a part of the CS leadership team
As a senior leader you will continually demonstrate Miro’s behaviors and values to drive an inclusive and engaged culture
What you’ll need
10+ years experience in Strategic or Enterprise (High Touch) Customer Success and/or Account Management leadership with a consistent track record of meeting targets
7+years leading Customer Success and/or Account Management teams at high-growth B2B SaaS company
Have successfully lead Director level leaders in the past
Strong foundation in the Customer Success norms, processes, and KPIs
Excellent communication skills, ability to build relationships and work cross-functionally
Background of hiring, training, and enabling CSMs with strong performance management skills
Experience in working with Digital Customer Success and/or Marketing to drive CS at scale.
Experience driving professional services to deepen customer relationships and accelerate their time to value.
Excellent ability to identify and resolve problems in CS processes
Solid understanding of AI, Enterprise SaaS applications and collaboration technology
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
About the Role
The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s Miro Optimization Services & Training (MOST) program.
MOST is Miro’s annual professional services subscription designed for enterprise customers who need ongoing, flexible access to expert guidance—not a one-time project.
Customers receive 240 hours per year of services to help them design, implement, and scale collaboration solutions in Miro across teams, functions, and geographies.
In this role, the Innovation Architect partners with customers to translate business strategy into scalable collaboration architectures inside Miro.
This includes diagnosing workflow and adoption challenges, designing governance and operating models, and shaping a structured, outcomes-driven solution roadmap that evolves as customer needs change.
Innovation Architects operate as trusted advisors to both business and technical stakeholders.
They design end-to-end collaboration solutions by combining process design, workspace architecture, governance, and enablement to ensure customers achieve measurable value from Miro
What you'll do
Lead discovery to understand customer goals, workflows, and pain points; translate findings into a structured MOST game plan aligned to their 240-hour allocation
Facilitate vision, alignment, and prioritization sessions to help customers define outcomes, success criteria, and adoption milestones
Conduct collaboration, workflow, and workspace assessments; synthesize insights and provide clear recommendations for improvement
Design and implement governance frameworks (workspace structure, naming, access, lifecycle, templates) that reduce risk and support long-term scalability
Guide customers through change-management initiatives, including communication plans, stakeholder alignment, and rollout sequencing
Coach teams on Miro best practices, intelligent templates, AI workflows, and techniques to streamline planning, retrospectives, decision-making, and cross-functional work
Facilitate workshops across Agile ceremonies, product development, innovation, research, design thinking, and strategy development
Build lightweight prototypes, templates, and reusable workflows that accelerate customer adoption and demonstrate the art of the possible
Partner with IT/Admin stakeholders to establish standards, reduce tool sprawl, and drive consistency in workspace setup and governance
Recommend process optimizations that increase operational efficiency, improve collaboration quality, and reduce context switching
Provide ongoing advisory support throughout the MOST subscription, updating forecasts, adjusting plans, and ensuring hours are used strategically
Track progress against milestones and outcomes; flag risks early and help customers re-prioritize work as business needs evolve
Collaborate with CSMs, Architects, and Engagement Managers to ensure consistent delivery and alignment across customer stakeholders
Contribute to internal playbooks, templates, and delivery assets that improve team leverage and delivery efficiency across Professional Services
Stay current on Miro innovations, AI features, and collaboration trends to continuously uplevel customer guidance
What you'll need
6+ years in consulting, change management, Agile transformation, digital collaboration, or similar fields
Experience supporting enterprise-scale teams through workflow, process, or tool adoption initiatives
Proven ability to lead structured discovery, synthesize insights, and define actionable recommendations
Strong record of enabling cross-functional teams (IT, Product, Design, Strategy, PMO, Engineering) to adopt new tools or improve collaboration maturity
Technical Skills:
Familiarity with collaboration governance frameworks, workspace architecture, and lifecycle management
Experience with Human-Centered Design, Agile methodologies, Design Thinking, or innovation frameworks
Fluency in Miro (preferred) or similar platforms (Figma, Lucid, JIRA, Confluence)
Ability to map workflows, diagnose adoption barriers, and design scalable collaboration systems
Soft Skills:
Excellent communication, facilitation, and stakeholder-management ability
Skilled at simplifying complexity and driving clarity with senior and cross-functional audiences
Adaptable, detail-oriented, and comfortable working in dynamic, ambiguous environments
Language: Near-native proficiency in Japanese and business-level English proficiency sufficient for internal communication, including meetings and discussions
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-YN1
","descriptionPlain":"About the Role\n\nThe Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s Miro Optimization Services & Training (MOST) program.\n\nMOST is Miro’s annual professional services subscription designed for enterprise customers who need ongoing, flexible access to expert guidance—not a one-time project.\nCustomers receive 240 hours per year of services to help them design, implement, and scale collaboration solutions in Miro across teams, functions, and geographies.\n\nIn this role, the Innovation Architect partners with customers to translate business strategy into scalable collaboration architectures inside Miro.\nThis includes diagnosing workflow and adoption challenges, designing governance and operating models, and shaping a structured, outcomes-driven solution roadmap that evolves as customer needs change.\n\nInnovation Architects operate as trusted advisors to both business and technical stakeholders.\nThey design end-to-end collaboration solutions by combining process design, workspace architecture, governance, and enablement to ensure customers achieve measurable value from Miro\n\nWhat you'll do\n\n - Lead discovery to understand customer goals, workflows, and pain points; translate findings into a structured MOST game plan aligned to their 240-hour allocation\n\n - Facilitate vision, alignment, and prioritization sessions to help customers define outcomes, success criteria, and adoption milestones\n\n - Conduct collaboration, workflow, and workspace assessments; synthesize insights and provide clear recommendations for improvement\n\n - Design and implement governance frameworks (workspace structure, naming, access, lifecycle, templates) that reduce risk and support long-term scalability\n\n - Guide customers through change-management initiatives, including communication plans, stakeholder alignment, and rollout sequencing\n\n - Coach teams on Miro best practices, intelligent templates, AI workflows, and techniques to streamline planning, retrospectives, decision-making, and cross-functional work\n\n - Facilitate workshops across Agile ceremonies, product development, innovation, research, design thinking, and strategy development\n\n - Build lightweight prototypes, templates, and reusable workflows that accelerate customer adoption and demonstrate the art of the possible\n\n - Partner with IT/Admin stakeholders to establish standards, reduce tool sprawl, and drive consistency in workspace setup and governance\n\n - Recommend process optimizations that increase operational efficiency, improve collaboration quality, and reduce context switching\n\n - Provide ongoing advisory support throughout the MOST subscription, updating forecasts, adjusting plans, and ensuring hours are used strategically\n\n - Track progress against milestones and outcomes; flag risks early and help customers re-prioritize work as business needs evolve\n\n - Collaborate with CSMs, Architects, and Engagement Managers to ensure consistent delivery and alignment across customer stakeholders\n\n - Contribute to internal playbooks, templates, and delivery assets that improve team leverage and delivery efficiency across Professional Services\n\n - Stay current on Miro innovations, AI features, and collaboration trends to continuously uplevel customer guidance\n\nWhat you'll need\n\n - 6+ years in consulting, change management, Agile transformation, digital collaboration, or similar fields\n\n - Experience supporting enterprise-scale teams through workflow, process, or tool adoption initiatives\n\n - Proven ability to lead structured discovery, synthesize insights, and define actionable recommendations\n\n - Strong record of enabling cross-functional teams (IT, Product, Design, Strategy, PMO, Engineering) to adopt new tools or improve collaboration maturity\n\nTechnical Skills:\n\n - Familiarity with collaboration governance frameworks, workspace architecture, and lifecycle management\n\n - Experience with Human-Centered Design, Agile methodologies, Design Thinking, or innovation frameworks\n\n - Fluency in Miro (preferred) or similar platforms (Figma, Lucid, JIRA, Confluence)\n\n - Ability to map workflows, diagnose adoption barriers, and design scalable collaboration systems\n\nSoft Skills:\n\n - Excellent communication, facilitation, and stakeholder-management ability\n\n - Skilled at simplifying complexity and driving clarity with senior and cross-functional audiences\n\n - Adaptable, detail-oriented, and comfortable working in dynamic, ambiguous environments\n\n - Language: Near-native proficiency in Japanese and business-level English proficiency sufficient for internal communication, including meetings and discussions\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-YN1","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"8b8c3147-54a5-4b11-9883-c29c6b8dac45","title":"EMEA Technical Account Manager","department":"Sales","team":"Professional Services","employmentType":"FullTime","location":"Amsterdam","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-04T12:50:53.163+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/8b8c3147-54a5-4b11-9883-c29c6b8dac45","applyUrl":"https://jobs.ashbyhq.com/miro/8b8c3147-54a5-4b11-9883-c29c6b8dac45/application","descriptionHtml":"About the Team
The Professional Services organization at Miro is focused on ensuring our Enterprise customers achieve exceptional outcomes through the Innovation Workspace. Our team of strategic advisors, onboarding experts and technical account managers work side-by-side with customers to transform how they collaborate, build and innovate—powered by agentic AI and Miro’s world-class platform.
About the Role
We are seeking a Technical Account Manager (TAM) to partner with Enterprise customers and help them maximize the business value of their investment in Miro. As a TAM, you will act as a fractional strategic advisor, guiding customers through workflow transformations, driving AI-powered adoption and embedding Miro into their innovation operating models.
TAMs are key players in evolving how the world’s most innovative companies Discover, Define, and Deliver new products and services. You will combine product knowledge, strategic insight, technical fluency and change management expertise to drive measurable outcomes for your customers.
What you’ll do
Workflow Transformation
Guide customers in designing and evolving AI-driven workflows & governance across the Discover–Define–Deliver innovation lifecycle
Recommend and drive integration strategies and automation opportunities utilizing Miro’s API, WebSDK & MCP that drive alignment, speed and business value
Provide guidance on embedding Miro into the customer’s existing systems and ways of working.
Proactive Technical Optimization
Monitor platform health, engagement, usage patterns and feature adoption
Deliver proactive, insight-driven recommendations to deepen adoption of Miro’s core and emerging AI capabilities.
Change Management & Scaling
Equip internal champions with strategies to scale adoption across departments, regions and teams.
Support customer Centers of Excellence (CoEs) with guidance on best practices, governance and deployment at scale.
Navigate organizational change to help Miro become a strategic pillar in innovation initiatives.
Strategic Alignment & Continuous Improvement
Co-facilitate Quarterly Business Reviews (QBRs) with Customer Success Managers to track progress against business goals.
Provide adoption reporting and business outcome analytics to inform ongoing strategy.
What you’ll need
5+ years in consulting, technical account management, forward deployed engineering or similar roles in enterprise SaaS
Strong technical fluency: familiarity with APIs, MCP connectors, integrations and enterprise IT ecosystems
Proven ability to lead workflow optimization, platform adoption and large-scale change management initiatives
Experience leveraging AI, prompt engineering and agentic workflows to support & enable customer use cases; familiarity with low/no code tooling a plus
Expertise in platform analytics to drive data-informed decisions and continuous improvement
Skilled at facilitating executive-level discussions and cross-functional workshops
Familiarity with collaboration tooling, Agile transformation and product/service development workflows is a plus
Highly proactive, strategic thinker with a strong customer outcome orientation
Willing to travel to customer sites up to 25%
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-JM2
","descriptionPlain":"About the Team\n\nThe Professional Services organization at Miro is focused on ensuring our Enterprise customers achieve exceptional outcomes through the Innovation Workspace. Our team of strategic advisors, onboarding experts and technical account managers work side-by-side with customers to transform how they collaborate, build and innovate—powered by agentic AI and Miro’s world-class platform.\n\n \n\nAbout the Role\n\nWe are seeking a Technical Account Manager (TAM) to partner with Enterprise customers and help them maximize the business value of their investment in Miro. As a TAM, you will act as a fractional strategic advisor, guiding customers through workflow transformations, driving AI-powered adoption and embedding Miro into their innovation operating models.\n\n\n\nTAMs are key players in evolving how the world’s most innovative companies Discover, Define, and Deliver new products and services. You will combine product knowledge, strategic insight, technical fluency and change management expertise to drive measurable outcomes for your customers.\n\nWhat you’ll do\n\nWorkflow Transformation\n\n - Guide customers in designing and evolving AI-driven workflows & governance across the Discover–Define–Deliver innovation lifecycle\n\n - Recommend and drive integration strategies and automation opportunities utilizing Miro’s API, WebSDK & MCP that drive alignment, speed and business value\n\n - Provide guidance on embedding Miro into the customer’s existing systems and ways of working.\n\nProactive Technical Optimization\n\n - Monitor platform health, engagement, usage patterns and feature adoption\n\n - Deliver proactive, insight-driven recommendations to deepen adoption of Miro’s core and emerging AI capabilities.\n\nChange Management & Scaling\n\n - Equip internal champions with strategies to scale adoption across departments, regions and teams.\n\n - Support customer Centers of Excellence (CoEs) with guidance on best practices, governance and deployment at scale.\n\n - Navigate organizational change to help Miro become a strategic pillar in innovation initiatives.\n\nStrategic Alignment & Continuous Improvement\n\n - Co-facilitate Quarterly Business Reviews (QBRs) with Customer Success Managers to track progress against business goals.\n\n - Provide adoption reporting and business outcome analytics to inform ongoing strategy.\n\nWhat you’ll need\n\n - 5+ years in consulting, technical account management, forward deployed engineering or similar roles in enterprise SaaS\n\n - Strong technical fluency: familiarity with APIs, MCP connectors, integrations and enterprise IT ecosystems\n\n - Proven ability to lead workflow optimization, platform adoption and large-scale change management initiatives\n\n - Experience leveraging AI, prompt engineering and agentic workflows to support & enable customer use cases; familiarity with low/no code tooling a plus\n\n - Expertise in platform analytics to drive data-informed decisions and continuous improvement\n\n - Skilled at facilitating executive-level discussions and cross-functional workshops\n\n - Familiarity with collaboration tooling, Agile transformation and product/service development workflows is a plus\n\n - Highly proactive, strategic thinker with a strong customer outcome orientation\n\n - Willing to travel to customer sites up to 25% \n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-JM2","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"478881c7-1a19-4b52-b76b-53356521f0d6","title":"GTM GM, Manufacturing","department":"Sales","team":"Professional Services","employmentType":"FullTime","location":"Austin","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-04T09:26:36.348+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/478881c7-1a19-4b52-b76b-53356521f0d6","applyUrl":"https://jobs.ashbyhq.com/miro/478881c7-1a19-4b52-b76b-53356521f0d6/application","descriptionHtml":"About the Team
The Professional Services organization at Miro is home to Miro's industry leads, responsible for building specialized, high-value businesses inside specific verticals. As GTM Lead of Manufacturing, you'll report directly with the Head of Professional Services while working cross-functionally with Product, Engineering, Marketing, and Go-to-Market teams across the company to build one of Miro's newest vertical businesses from the ground up.
About the Role
Miro for Manufacturing, one of the first vertical businesses built on top of Miro's platform.
Hundreds of manufacturers already run on Miro today, including some of the greatest brands in the world. Your job is to build the specialized solutions and advanced workflows that solve their biggest challenges, turning that footprint into a defined, purpose-built manufacturing business - then proving the model works, deal by deal.
What you’ll do
Own the zero-to-one for Miro's dedicated manufacturing solutions: build the specialized workflows and applications that turn our existing manufacturing footprint into a defined business, then own the continued scaling as it grows
Identify the use cases where Miro can win in manufacturing, and translate them into a product and sales story manufacturers immediately recognize as their own problem
Identify target accounts, map the champion and buying committee, and personally carry the earliest deals across the line. Partner with our GTM organisation to align them towards the industry.
Partner directly with Product and Engineering to turn what you know about how manufacturing organizations actually operate: The stakeholders, the buying process and the day-to-day realities into roadmap decisions
Represent Miro for Manufacturing externally: on stage at industry events, in front of VP of Operations buyers, and inside the analyst and consultancy ecosystem that shapes how manufacturers evaluate new tools
Build the team and operating rhythm this vertical needs as it scales past its first customers, hiring for the same blend of operating depth and commercial polish you bring yourself
What you’ll need
Non-Negotiable Requirements
10+ years of combined experience across manufacturing operations and consulting, including at least 3–4 years at the Engagement Manager / Associate Partner level (or equivalent) in a top consultancy
Manufacturing operator experience, in a role like project/program management, engineering, or operations, including managing a portfolio of continuous-improvement projects — this is what lets you spot the use cases where Miro can actually win
Manufacturing-consulting bilingualism: credible in a plant-floor conversation about a production line and a boardroom conversation about ROI and deal structuring, in the same day
Seniority to match the room — you've independently owned relationships with VPs and above, at the level of an Engagement Manager or Associate Partner in a top consultancy, so the earliest pipeline doesn't need someone more senior alongside you
Strongly Preferred
Hands-on enough to build it yourself — comfortable prototyping a solution directly in Miro, using tools like Miro Flows, and constructing the ROI case that makes it real for both a buyer and our own Product and Engineering teams
Enterprise sales execution — you've carried deals across the line yourself, from first conversation to signature, and know how to map a buying committee and build a champion
Presence in the rooms that shape how manufacturers buy — comfortable on stage at industry events and credible inside the analyst and consultancy ecosystem manufacturers already trust
Leadership Profile
Operates with the same confidence in ambiguity as in a defined playbook — this role starts with more questions than answers
Builds trust quickly with senior stakeholders, on both the customer side and internally with Product and Engineering
Biased to action: prototypes and tests ideas rather than waiting for a fully-formed plan
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-AR5
","descriptionPlain":"About the Team\n\nThe Professional Services organization at Miro is home to Miro's industry leads, responsible for building specialized, high-value businesses inside specific verticals. As GTM Lead of Manufacturing, you'll report directly with the Head of Professional Services while working cross-functionally with Product, Engineering, Marketing, and Go-to-Market teams across the company to build one of Miro's newest vertical businesses from the ground up.\n\n \n\nAbout the Role\n\nMiro for Manufacturing, one of the first vertical businesses built on top of Miro's platform.\n\nHundreds of manufacturers already run on Miro today, including some of the greatest brands in the world. Your job is to build the specialized solutions and advanced workflows that solve their biggest challenges, turning that footprint into a defined, purpose-built manufacturing business - then proving the model works, deal by deal.\n\nWhat you’ll do\n\n - Own the zero-to-one for Miro's dedicated manufacturing solutions: build the specialized workflows and applications that turn our existing manufacturing footprint into a defined business, then own the continued scaling as it grows\n\n - Identify the use cases where Miro can win in manufacturing, and translate them into a product and sales story manufacturers immediately recognize as their own problem\n\n - Identify target accounts, map the champion and buying committee, and personally carry the earliest deals across the line. Partner with our GTM organisation to align them towards the industry.\n\n - Partner directly with Product and Engineering to turn what you know about how manufacturing organizations actually operate: The stakeholders, the buying process and the day-to-day realities into roadmap decisions\n\n - Represent Miro for Manufacturing externally: on stage at industry events, in front of VP of Operations buyers, and inside the analyst and consultancy ecosystem that shapes how manufacturers evaluate new tools\n\n - Build the team and operating rhythm this vertical needs as it scales past its first customers, hiring for the same blend of operating depth and commercial polish you bring yourself\n\nWhat you’ll need\n\nNon-Negotiable Requirements\n\n - 10+ years of combined experience across manufacturing operations and consulting, including at least 3–4 years at the Engagement Manager / Associate Partner level (or equivalent) in a top consultancy\n\n - Manufacturing operator experience, in a role like project/program management, engineering, or operations, including managing a portfolio of continuous-improvement projects — this is what lets you spot the use cases where Miro can actually win\n\n - Manufacturing-consulting bilingualism: credible in a plant-floor conversation about a production line and a boardroom conversation about ROI and deal structuring, in the same day\n\n - Seniority to match the room — you've independently owned relationships with VPs and above, at the level of an Engagement Manager or Associate Partner in a top consultancy, so the earliest pipeline doesn't need someone more senior alongside you\n\nStrongly Preferred\n\n - Hands-on enough to build it yourself — comfortable prototyping a solution directly in Miro, using tools like Miro Flows, and constructing the ROI case that makes it real for both a buyer and our own Product and Engineering teams\n\n - Enterprise sales execution — you've carried deals across the line yourself, from first conversation to signature, and know how to map a buying committee and build a champion\n\n - Presence in the rooms that shape how manufacturers buy — comfortable on stage at industry events and credible inside the analyst and consultancy ecosystem manufacturers already trust\n\nLeadership Profile\n\n - Operates with the same confidence in ambiguity as in a defined playbook — this role starts with more questions than answers\n\n - Builds trust quickly with senior stakeholders, on both the customer side and internally with Product and Engineering\n\n - Biased to action: prototypes and tests ideas rather than waiting for a fully-formed plan\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-AR5","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"444f2997-715e-4a80-ba4d-9cb58eadfc69","title":"GTM GM, Fashion","department":"Sales","team":"Professional Services","employmentType":"FullTime","location":"Austin","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-04T09:31:47.159+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/444f2997-715e-4a80-ba4d-9cb58eadfc69","applyUrl":"https://jobs.ashbyhq.com/miro/444f2997-715e-4a80-ba4d-9cb58eadfc69/application","descriptionHtml":"About the Team
The Professional Services organization at Miro is home to Miro's industry leads, responsible for building specialized, high-value businesses inside specific verticals. As GTM Lead of Fashion, you'll report directly with the Head of Professional Services while working cross-functionally with Product, Engineering, Marketing, and Go-to-Market teams across the company to build one of Miro's newest vertical businesses from the ground up.
About the Role
As GTM GM of Fashion, you will own the strategy, go-to-market, and commercial success of Miro for Fashion, one of Miro's newest vertical businesses, built to bring Miro's platform to how fashion and apparel brands actually work.
Some of the greatest fashion brands in the world already run on Miro today. Your job is to build the specialized solutions and workflows that solve their biggest challenges, turning that footprint into a defined, purpose-built fashion business. Then proving the model works, deal by deal.
What you’ll do
Own the zero-to-one for Miro's dedicated fashion solutions: build the specialized workflows that show fashion and apparel brands how Miro fits into their business — from seasonal planning to day-to-day execution — then own the continued scaling as it grows
Identify the use cases where Miro can win across fashion — spanning design, planning, production, merchandising, marketing, and retail execution — and translate them into a product and sales story fashion teams immediately recognize as their own problem
Identify target accounts, map the champion and buying committee, and personally carry the earliest deals across the line. Partner with our GTM organization to align them toward the industry
Partner directly with Product and Engineering to turn what you know about how fashion organizations actually operate — the stakeholders, the workflows, the day-to-day realities — into roadmap decisions
Represent Miro for Fashion externally: on stage at industry events, in front of design, merchandising, and retail leaders, and inside the ecosystem of tools and partners that shape how fashion brands work
Build the team and operating rhythm this vertical needs as it scales past its first customers, hiring for the same blend of industry depth and commercial instinct you bring yourself
What you’ll need
Non-Negotiable Requirements
Grown up in fashion — you've spent your career inside apparel, footwear, or fashion retail brands, and understand the industry's calendar, players, and pressures from the inside
Lived through a full season — you've seen a season go from planning and design through production, buying, and execution, and know where it actually breaks
Applied technology to the problem — you've used or helped bring in digital tools (PLM, 3D design, merchandising, supply chain, or similar) to solve a real seasonal-planning or execution problem, not just watched from the sidelines
Comfortable selling — you've sold something, product, services, or a point of view, and know how to run and close a commercial conversation
Strongly Preferred
Enterprise sales execution — you've carried deals across the line yourself, from first conversation to signature, and know how to map a buying committee and build a champion
Presence in the rooms that shape how fashion brands buy — comfortable on stage at industry events and credible inside the ecosystem of tools and partners fashion brands already trust
Leadership Profile
Comfortable without a playbook — this role starts with more questions than answers, and you build the answers as you go
Builds trust quickly with senior stakeholders, on both the customer side and internally with Product and Engineering
Biased to action: prototypes and tests ideas rather than waiting for a fully-formed plan.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-AR5
","descriptionPlain":"About the Team\n\nThe Professional Services organization at Miro is home to Miro's industry leads, responsible for building specialized, high-value businesses inside specific verticals. As GTM Lead of Fashion, you'll report directly with the Head of Professional Services while working cross-functionally with Product, Engineering, Marketing, and Go-to-Market teams across the company to build one of Miro's newest vertical businesses from the ground up.\n\n \n\nAbout the Role\n\nAs GTM GM of Fashion, you will own the strategy, go-to-market, and commercial success of Miro for Fashion, one of Miro's newest vertical businesses, built to bring Miro's platform to how fashion and apparel brands actually work.\n\n\n\nSome of the greatest fashion brands in the world already run on Miro today. Your job is to build the specialized solutions and workflows that solve their biggest challenges, turning that footprint into a defined, purpose-built fashion business. Then proving the model works, deal by deal.\n\nWhat you’ll do\n\n - Own the zero-to-one for Miro's dedicated fashion solutions: build the specialized workflows that show fashion and apparel brands how Miro fits into their business — from seasonal planning to day-to-day execution — then own the continued scaling as it grows\n\n - Identify the use cases where Miro can win across fashion — spanning design, planning, production, merchandising, marketing, and retail execution — and translate them into a product and sales story fashion teams immediately recognize as their own problem\n\n - Identify target accounts, map the champion and buying committee, and personally carry the earliest deals across the line. Partner with our GTM organization to align them toward the industry\n\n - Partner directly with Product and Engineering to turn what you know about how fashion organizations actually operate — the stakeholders, the workflows, the day-to-day realities — into roadmap decisions\n\n - Represent Miro for Fashion externally: on stage at industry events, in front of design, merchandising, and retail leaders, and inside the ecosystem of tools and partners that shape how fashion brands work\n\n - Build the team and operating rhythm this vertical needs as it scales past its first customers, hiring for the same blend of industry depth and commercial instinct you bring yourself\n\nWhat you’ll need\n\nNon-Negotiable Requirements\n\n - Grown up in fashion — you've spent your career inside apparel, footwear, or fashion retail brands, and understand the industry's calendar, players, and pressures from the inside\n\n - Lived through a full season — you've seen a season go from planning and design through production, buying, and execution, and know where it actually breaks\n\n - Applied technology to the problem — you've used or helped bring in digital tools (PLM, 3D design, merchandising, supply chain, or similar) to solve a real seasonal-planning or execution problem, not just watched from the sidelines\n\n - Comfortable selling — you've sold something, product, services, or a point of view, and know how to run and close a commercial conversation\n\nStrongly Preferred\n\n - Enterprise sales execution — you've carried deals across the line yourself, from first conversation to signature, and know how to map a buying committee and build a champion\n\n - Presence in the rooms that shape how fashion brands buy — comfortable on stage at industry events and credible inside the ecosystem of tools and partners fashion brands already trust\n\nLeadership Profile\n\n - Comfortable without a playbook — this role starts with more questions than answers, and you build the answers as you go\n\n - Builds trust quickly with senior stakeholders, on both the customer side and internally with Product and Engineering\n\n - Biased to action: prototypes and tests ideas rather than waiting for a fully-formed plan.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\n#LI-AR5","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3ceb95fd-60ec-44db-bd28-0c0900636dc9","title":"AI Technical Architect","department":"Sales","team":"Professional Services","employmentType":"FullTime","location":"Austin","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-06T18:51:41.399+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/3ceb95fd-60ec-44db-bd28-0c0900636dc9","applyUrl":"https://jobs.ashbyhq.com/miro/3ceb95fd-60ec-44db-bd28-0c0900636dc9/application","descriptionHtml":"Our Team’s Mission
We empower Miro’s go-to-market teams and customers with strategic consulting that drives adoption, scales innovation, and delivers measurable business value.
Our Team’s Vision
We are Miro's strategic edge in the market, turning customers' vision into velocity.
About the role
We are hiring an AI Technical Architect to support our most strategic customers in designing and deploying cutting-edge AI solutions that elevate collaboration and drive business outcomes using Miro. In this role, you'll serve as a trusted advisor and technical lead on AI use cases ranging from intelligent agents to workflow automation. This role will be responsible for guiding customers throughout the onboarding and implementation of our various AI solutions. You'll guide organizations through the discovery, design, and hands-on configuration of AI-powered features, ensuring that customers maximize value from Miro’s evolving AI capabilities.
This role will also bridge the gap between Customer Success, Product, and Engineering teams, helping define how AI transforms collaboration at scale—both within Miro and across the customer’s broader tech ecosystem.
What you’ll do
Lead customer discovery sessions focused on identifying AI use cases, data sources, technical constraints, and automation opportunities
Design and implement AI-driven solutions in Miro, including intelligent templates, agents, summarization tools, and custom GPT integrations
Serve as a trusted advisor on AI solution architecture, including data privacy, compliance, API usage, and model performance monitoring
Guide customers through technical setup and change management for Miro’s AI features and integrations with other AI or automation platforms (e.g. Zapier, Workato, OpenAI, Azure OpenAI, LangChain)
Collaborate with Product and Engineering to influence the roadmap based on real-world customer needs and emerging AI trends
Partner with Customer Success and Account Managers to ensure successful onboarding, measurable adoption, and retention of AI use cases
Facilitate enablement sessions and workshops for technical and non-technical audiences on using Miro’s AI tools effectively
Contribute to documentation, best practices, and scalable assets for repeatable AI engagements
What you’ll need
6+ years of experience in a technical consulting, solution architecture, or professional services role with customer-facing responsibilities
Hands-on experience designing or implementing AI solutions, including working with LLMs, prompt engineering, and/or agent frameworks (e.g. AutoGPT, LangChain, RAG)
Strong familiarity with AI tooling and APIs (e.g. OpenAI, Hugging Face, Vertex AI), and knowledge of how to integrate these within customer workflows
Experience designing, evaluating, and deploying AI agents or workflows using frameworks like LangChain, CrewAI, or AutoGPT
Knowledge of REST APIs and experience with low-code/no-code automation platforms is a strong plus
Excellent facilitation and communication skills with the ability to explain complex AI concepts to a non-technical audience
Strategic mindset with a bias toward experimentation, iteration, and learning.
Knowledge of enterprise AI safety, data privacy, and responsible deployment practices
Hands-on experience integrating AI into enterprise SaaS environments using APIs or low-code tools
Curiosity and empathy—especially when it comes to understanding a customer’s needs and how AI can uniquely solve them
About the Team
The Commercial team is pivotal to Miro’s go-to-market strategy, focusing on landing new logos and driving growth by expanding our existing customers. As a Commercial Account Executive on this team, you will join a dynamic, high-performing group that thrives on innovation and collaboration while championing Miro’s mission to empower teams to create the next big thing. Our team balances ambitious goals with a supportive and fun culture, where success is celebrated and personal growth is encouraged.
About the Role
As a Commercial Account Executive, you will play a critical role in expanding Miro’s footprint by landing net new customers and driving expansion within the 500-3,000 employee segment. This role is designed for sales professionals who excel in a fast-paced, high-volume sales environment and have a passion for helping smaller, dynamic companies unlock their potential with Miro. You will be responsible for managing the full sales cycle. While you will receive assistance from cross-functional partners, you will also take ownership of developing and advancing your pipeline.
What you’ll do
Prospect and Engage: Leverage outbound strategies and tools like Salesforce, Outreach, and Gong to identify and connect with high-potential prospects in your territory
Pipeline Management: Build and maintain a high-volume pipeline of opportunities, ensuring consistent deal flow and efficient sales cycles
Value Selling: Understand customer needs and challenges, demonstrating how Miro’s platform addresses their specific use cases and delivers measurable business value
Customer Relationships: Develop trust and credibility with key stakeholders, including senior decision-makers, within prospective organizations
Sales Excellence: Drive deals to close efficiently by managing high-velocity sales cycles while maintaining exceptional attention to detail and customer engagement
Collaboration: Work closely with Marketing, Customer success, and Sales Engineering to ensure alignment and optimize customer expansion efforts
Market Intelligence: Stay informed about industry trends, competitive offerings, and advancements in SaaS to position Miro as the solution of choice
What you’ll need
Experience: 2+ years in a SaaS or technology sales environment, with experience in either a full-cycle closing role or a sales development background
Skills: Strong prospecting abilities, effective communication skills, and proficiency in value-based selling techniques
Tools: Familiarity with CRM platforms like Salesforce and sales engagement tools such as Outreach and Gong
Mindset: A results-driven, entrepreneurial mindset with the ability to thrive in a dynamic, fast-moving environment
Adaptability: Experience managing shorter sales cycles and high transaction volumes, with the ability to balance multiple priorities
Collaboration: A team player who enjoys working cross-functionally to drive success
Language: Polish speaker preferred
CEE Market experience highly desirable
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
","descriptionPlain":"About the Team\n\nThe Commercial team is pivotal to Miro’s go-to-market strategy, focusing on landing new logos and driving growth by expanding our existing customers. As a Commercial Account Executive on this team, you will join a dynamic, high-performing group that thrives on innovation and collaboration while championing Miro’s mission to empower teams to create the next big thing. Our team balances ambitious goals with a supportive and fun culture, where success is celebrated and personal growth is encouraged.\n\n \n\nAbout the Role\n\nAs a Commercial Account Executive, you will play a critical role in expanding Miro’s footprint by landing net new customers and driving expansion within the 500-3,000 employee segment. This role is designed for sales professionals who excel in a fast-paced, high-volume sales environment and have a passion for helping smaller, dynamic companies unlock their potential with Miro. You will be responsible for managing the full sales cycle. While you will receive assistance from cross-functional partners, you will also take ownership of developing and advancing your pipeline.\n\nWhat you’ll do\n\n - Prospect and Engage: Leverage outbound strategies and tools like Salesforce, Outreach, and Gong to identify and connect with high-potential prospects in your territory\n\n - Pipeline Management: Build and maintain a high-volume pipeline of opportunities, ensuring consistent deal flow and efficient sales cycles\n\n - Value Selling: Understand customer needs and challenges, demonstrating how Miro’s platform addresses their specific use cases and delivers measurable business value\n\n - Customer Relationships: Develop trust and credibility with key stakeholders, including senior decision-makers, within prospective organizations\n\n - Sales Excellence: Drive deals to close efficiently by managing high-velocity sales cycles while maintaining exceptional attention to detail and customer engagement\n\n - Collaboration: Work closely with Marketing, Customer success, and Sales Engineering to ensure alignment and optimize customer expansion efforts\n\n - Market Intelligence: Stay informed about industry trends, competitive offerings, and advancements in SaaS to position Miro as the solution of choice\n\nWhat you’ll need\n\n - Experience: 2+ years in a SaaS or technology sales environment, with experience in either a full-cycle closing role or a sales development background\n\n - Skills: Strong prospecting abilities, effective communication skills, and proficiency in value-based selling techniques\n\n - Tools: Familiarity with CRM platforms like Salesforce and sales engagement tools such as Outreach and Gong\n\n - Mindset: A results-driven, entrepreneurial mindset with the ability to thrive in a dynamic, fast-moving environment\n\n - Adaptability: Experience managing shorter sales cycles and high transaction volumes, with the ability to balance multiple priorities\n\n - Collaboration: A team player who enjoys working cross-functionally to drive success\n\n - Language: Polish speaker preferred\n\n - CEE Market experience highly desirable\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"47d2513b-d778-4498-a76c-ca30cd1d34b2","title":"Expression of Interest: Enterprise & Strategic AE - UK/I","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"Amsterdam","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-17T16:43:06.163+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/47d2513b-d778-4498-a76c-ca30cd1d34b2","applyUrl":"https://jobs.ashbyhq.com/miro/47d2513b-d778-4498-a76c-ca30cd1d34b2/application","descriptionHtml":"We're always excited to connect with strong talent for this team. While this Expression of Interest pipeline is focused on future opportunities, some related openings may also be live today.
If you're looking to make a move immediately, we encourage you to check our careers page for currently open roles that match your background.
By applying here, you're joining our talent community for this specific team. Here is exactly how we handle these applications:
We look at every profile: Our recruiting team reviews these regularly. If your background aligns with the skills we know we'll need next, we'll flag your profile.
We start with a casual chat: If there's a potential future match, a recruiter will reach out for an introductory conversation. No intense interview loops—just a chance to connect on your career goals and what we're building.
We respect your time: We won't kick off a formal, multi-stage interview process until a role is officially open and approved.
We keep you in mind: Even if we don't reach out right away, we keep this talent pool active and turn to it first when a new headcount opens up.
About the Team
Our Enterprise and Strategic teams sit at the center of Miro's evolution from a collaboration product to an AI-powered innovation workspace. Enterprise AEs work with large, complex organisations from 3,000 to 15,000 employees that are rethinking how their teams collaborate, innovate, and bring products to market. Strategic AEs own a focused portfolio of Miro's largest global accounts — Fortune 500 and Global 2000 enterprises — where the mission is to make Miro the nerve center for innovation across entire organisations.
Deals at both levels are multi-threaded, multi-stakeholder, and often multi-year. You'll work in tightly coordinated PODs alongside Solution Engineering, Customer Success, Value Advisory, Professional Services, and executive leadership. If you operate best when you're building long-term relationships, navigating complexity, and winning deals that genuinely transform how companies work — this is your team.
About the Role
Our Enterprise and Strategic teams sit at the center of Miro's evolution from a collaboration product to an AI-powered innovation workspace. Enterprise AEs work with large, complex organisations from 3,000 to 15,000 employees that are rethinking how their teams collaborate, innovate, and bring products to market. Strategic AEs own a focused portfolio of Miro's largest global accounts — Fortune 500 and Global 2000 enterprises — where the mission is to make Miro the nerve center for innovation across entire organisations.
Deals at both levels are multi-threaded, multi-stakeholder, and often multi-year. You'll work in tightly coordinated PODs alongside Solution Engineering, Customer Success, Value Advisory, Professional Services, and executive leadership. If you operate best when you're building long-term relationships, navigating complexity, and winning deals that genuinely transform how companies work — this is your team.
What you’ll do
Own a named account territory or portfolio
Enterprise: Pursue net-new logos and grow existing footprint across a portfolio of 3,000–15,000 EE organisations, with a disciplined outbound motion running in parallel.
Strategic: Develop and execute deep account strategies across 3–10 global enterprise customers. Identify priority business initiatives, executive buyers, Champions, competitive risks, and multi-product expansion opportunities.
Run complex, multi-threaded sales cycles
Orchestrate discovery across Lines of Business, IT, and executive leadership. Map stakeholders, build champions, and create irrefutable business cases tied to named customer initiatives and measurable outcomes.
Drive workflow-led expansion
Position Miro around high-value enterprise workflows — product strategy, roadmapping, customer discovery, prototyping, planning, agile execution, technical diagramming, portfolio visibility, and innovation governance. Connect Miro's platform to measurable customer outcomes.
Build executive alignment and business cases
Engage senior leaders across Product, Engineering, Design, IT, Transformation, Finance, and the C-suite. Create compelling business cases that tie Miro to named customer initiatives, quantified pain, strategic priorities, and long-term value realisation.
Orchestrate your POD to win
Lead cross-functional teams across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, and executive sponsors. Align the team around clear account objectives, executive engagement plans, and expansion plays.
Create and manage strategic pipeline
Maintain a disciplined pipeline generation motion using account-based execution, executive outreach, customer workshops, field marketing, partner collaboration, and renewal planning.
Operate with rigorous sales discipline
Apply MEDDPICC and Command of the Message at an expert level. Build customer-validated problem statements, develop real Champions, secure Economic Buyer access, quantify business impact, and use mutual plans to drive complex opportunities forward.
Forecast with precision and raise the bar
Leverage leading indicators to stay ahead of coverage requirements, communicate risks early, contribute deal learnings, and mentor peers on territory planning, stakeholder mapping, and value selling.
What you’ll need
For both Enterprise and Strategic AE:
Expert-level MEDDPICC command — fluent across complex multi-stakeholder deals; coaches others.
Strong executive presence — credibly engages Director, VP, and C-level across technical and business personas.
Deep account planning discipline, with the ability to translate customer strategy into named initiatives, stakeholder maps, pipeline plans, and measurable expansion outcomes.
Experience orchestrating cross-functional deal teams across SE, CS, Services, Value Advisory, Product, Marketing, Partners, and executive sponsors.
AI fluency and curiosity — leverages AI tools to improve account research, stakeholder mapping, territory strategy, opportunity planning, and overall sales productivity.
Comfort operating in complex, ambiguous enterprise environments where success requires persistence, business acumen, and the ability to create belief with both customers and internal teams.
For Enterprise AE:
5+ years of B2B SaaS sales with meaningful tenure on enterprise accounts of 3,000+ employees.
Proven $50k–$100k+ ARR closes with 3–12 month cycles in complex, multi-product sales environments; demonstrated formal business cases and ROI models.
Disciplined outbound habit — dedicates consistent weekly time to pipeline generation.
For Strategic AE:
10+ years of SaaS sales experience, including significant experience selling to Fortune 500 / Global 2000 enterprises with 10,000+ employees.
Proven success owning a small number of named strategic accounts and driving complex expansion motions across multiple business units, geographies, personas, and executive stakeholders.
Track record closing and expanding $250K–$1M+ enterprise opportunities, ideally including multi-product, multi-year, or transformation-oriented deals.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
","descriptionPlain":"We're always excited to connect with strong talent for this team. While this Expression of Interest pipeline is focused on future opportunities, some related openings may also be live today.\n\nIf you're looking to make a move immediately, we encourage you to check our careers page for currently open roles that match your background.\n\nBy applying here, you're joining our talent community for this specific team. Here is exactly how we handle these applications:\n\n - We look at every profile: Our recruiting team reviews these regularly. If your background aligns with the skills we know we'll need next, we'll flag your profile.\n\n - We start with a casual chat: If there's a potential future match, a recruiter will reach out for an introductory conversation. No intense interview loops—just a chance to connect on your career goals and what we're building.\n\n - We respect your time: We won't kick off a formal, multi-stage interview process until a role is officially open and approved.\n\n - We keep you in mind: Even if we don't reach out right away, we keep this talent pool active and turn to it first when a new headcount opens up.\n\nAbout the Team\n\n\n\n\n\n\n\nOur Enterprise and Strategic teams sit at the center of Miro's evolution from a collaboration product to an AI-powered innovation workspace. Enterprise AEs work with large, complex organisations from 3,000 to 15,000 employees that are rethinking how their teams collaborate, innovate, and bring products to market. Strategic AEs own a focused portfolio of Miro's largest global accounts — Fortune 500 and Global 2000 enterprises — where the mission is to make Miro the nerve center for innovation across entire organisations.\n\nDeals at both levels are multi-threaded, multi-stakeholder, and often multi-year. You'll work in tightly coordinated PODs alongside Solution Engineering, Customer Success, Value Advisory, Professional Services, and executive leadership. If you operate best when you're building long-term relationships, navigating complexity, and winning deals that genuinely transform how companies work — this is your team.\n\nAbout the Role\n\n\n\n\n\nOur Enterprise and Strategic teams sit at the center of Miro's evolution from a collaboration product to an AI-powered innovation workspace. Enterprise AEs work with large, complex organisations from 3,000 to 15,000 employees that are rethinking how their teams collaborate, innovate, and bring products to market. Strategic AEs own a focused portfolio of Miro's largest global accounts — Fortune 500 and Global 2000 enterprises — where the mission is to make Miro the nerve center for innovation across entire organisations.\n\nDeals at both levels are multi-threaded, multi-stakeholder, and often multi-year. You'll work in tightly coordinated PODs alongside Solution Engineering, Customer Success, Value Advisory, Professional Services, and executive leadership. If you operate best when you're building long-term relationships, navigating complexity, and winning deals that genuinely transform how companies work — this is your team.\n\nWhat you’ll do\n\n\n\n\n\n\n\n - Own a named account territory or portfolio\n \n - Enterprise: Pursue net-new logos and grow existing footprint across a portfolio of 3,000–15,000 EE organisations, with a disciplined outbound motion running in parallel.\n \n - Strategic: Develop and execute deep account strategies across 3–10 global enterprise customers. Identify priority business initiatives, executive buyers, Champions, competitive risks, and multi-product expansion opportunities.\n\n - Run complex, multi-threaded sales cycles\n \n - Orchestrate discovery across Lines of Business, IT, and executive leadership. Map stakeholders, build champions, and create irrefutable business cases tied to named customer initiatives and measurable outcomes.\n\n - Drive workflow-led expansion\n \n - Position Miro around high-value enterprise workflows — product strategy, roadmapping, customer discovery, prototyping, planning, agile execution, technical diagramming, portfolio visibility, and innovation governance. Connect Miro's platform to measurable customer outcomes.\n\n - Build executive alignment and business cases\n \n - Engage senior leaders across Product, Engineering, Design, IT, Transformation, Finance, and the C-suite. Create compelling business cases that tie Miro to named customer initiatives, quantified pain, strategic priorities, and long-term value realisation.\n\n - Orchestrate your POD to win\n \n - Lead cross-functional teams across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, and executive sponsors. Align the team around clear account objectives, executive engagement plans, and expansion plays.\n\n - Create and manage strategic pipeline\n \n - Maintain a disciplined pipeline generation motion using account-based execution, executive outreach, customer workshops, field marketing, partner collaboration, and renewal planning.\n\n - Operate with rigorous sales discipline\n \n - Apply MEDDPICC and Command of the Message at an expert level. Build customer-validated problem statements, develop real Champions, secure Economic Buyer access, quantify business impact, and use mutual plans to drive complex opportunities forward.\n\n - Forecast with precision and raise the bar\n \n - Leverage leading indicators to stay ahead of coverage requirements, communicate risks early, contribute deal learnings, and mentor peers on territory planning, stakeholder mapping, and value selling.\n\nWhat you’ll need\n\n\n\n\n\n\n\n - For both Enterprise and Strategic AE:\n \n - Expert-level MEDDPICC command — fluent across complex multi-stakeholder deals; coaches others.\n \n - Strong executive presence — credibly engages Director, VP, and C-level across technical and business personas.\n \n - Deep account planning discipline, with the ability to translate customer strategy into named initiatives, stakeholder maps, pipeline plans, and measurable expansion outcomes.\n \n - Experience orchestrating cross-functional deal teams across SE, CS, Services, Value Advisory, Product, Marketing, Partners, and executive sponsors.\n \n - AI fluency and curiosity — leverages AI tools to improve account research, stakeholder mapping, territory strategy, opportunity planning, and overall sales productivity.\n \n - Comfort operating in complex, ambiguous enterprise environments where success requires persistence, business acumen, and the ability to create belief with both customers and internal teams.\n\n - For Enterprise AE:\n \n - 5+ years of B2B SaaS sales with meaningful tenure on enterprise accounts of 3,000+ employees.\n \n - Proven $50k–$100k+ ARR closes with 3–12 month cycles in complex, multi-product sales environments; demonstrated formal business cases and ROI models.\n \n - Disciplined outbound habit — dedicates consistent weekly time to pipeline generation.\n\n - For Strategic AE:\n \n - 10+ years of SaaS sales experience, including significant experience selling to Fortune 500 / Global 2000 enterprises with 10,000+ employees.\n \n - Proven success owning a small number of named strategic accounts and driving complex expansion motions across multiple business units, geographies, personas, and executive stakeholders.\n \n - Track record closing and expanding $250K–$1M+ enterprise opportunities, ideally including multi-product, multi-year, or transformation-oriented deals.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d84df504-a5c0-4301-b489-a53eb575422a","title":"Expression of Interest: SMB & Commercial Account Executive","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"Austin","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-18T15:35:46.635+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/d84df504-a5c0-4301-b489-a53eb575422a","applyUrl":"https://jobs.ashbyhq.com/miro/d84df504-a5c0-4301-b489-a53eb575422a/application","descriptionHtml":"We're always excited to connect with strong talent for this team. While this Expression of Interest pipeline is focused on future opportunities, some related openings may also be live today.
If you're looking to make a move immediately, we encourage you to check our careers page for currently open roles that match your background.
By applying here, you're joining our talent community for this specific team. Here is exactly how we handle these applications:
We look at every profile: Our recruiting team reviews these regularly. If your background aligns with the skills we know we'll need next, we'll flag your profile.
We start with a casual chat: If there's a potential future match, a recruiter will reach out for an introductory conversation. No intense interview loops—just a chance to connect on your career goals and what we're building.
We respect your time: We won't kick off a formal, multi-stage interview process until a role is officially open and approved.
We keep you in mind: Even if we don't reach out right away, we keep this talent pool active and turn to it first when a new headcount opens up.
About the Team
Our SMB and Commercial teams sit at the core of Miro's new business engine. SMB AEs work with small and scaling businesses — companies between 1 and 500 employees — in a fast-paced, high-volume environment where momentum matters. Commercial AEs work with mid-market companies from 500 to 3,000 employees — large enough to demand a real evaluation process, agile enough that the right champion can move a deal in weeks.
Together, these teams represent the full spectrum from high-velocity transactional selling to increasingly rigorous, multi-stakeholder deals. If you're a strong SMB closer looking to level up, or a mid-market seller who thrives on volume and strategy in equal measure, this is where you belong.
About the Role
Both roles own the full sales cycle — from first conversation to closed deal — across a mix of inbound leads, outbound prospecting, and existing account expansion. The core motion is the same: generate pipeline, run disciplined discovery, connect Miro's platform to business outcomes, and close. The segment and deal complexity differ, but the fundamentals are shared.
SMB AEs manage a high-volume book of 1–500 EE prospects with fast cycles and direct decision-makers. Commercial AEs balance a similar volume with deeper, multi-stakeholder deals requiring formal business cases and director-to-C-suite engagement.
What you’ll do
Own the full sales cycle
Prospecting and discovery through to demo, negotiation, and close across your territory — high-volume for SMB, a blend of volume and depth for Commercial.
Drive net-new logo acquisition
Develop and execute a territory strategy to land new accounts in your segment, owning every stage from outbound prospecting to signed contract.
Generate and maintain pipeline
Strike the right balance between managing inbound leads and generating outbound pipeline. Keep a healthy, well-forecasted pipeline at all times.
Run value-first discovery
Apply MEDDPICC and Command of the Message to uncover genuine pain, connect Miro's platform to business outcomes, and build a clear case for change.
Execute a hybrid motion
Pursue net-new logos while identifying expansion signals within existing accounts. Understand when to go wide and when to go deep.
Engage decision-makers at the right level
SMB: Work directly with founders, ops leads, and team managers to identify pain and close quickly.
Commercial: Adapt your style from LOB champion to VP/C-suite in the same deal cycle. Build relationships with economic buyers and communicate Miro's value in terms of business outcomes.
Forecast with accuracy
Maintain CRM hygiene in Salesforce, manage your pipeline with discipline, and commit to numbers you can stand behind.
Collaborate across your POD
Work in lockstep with Renewals, Customer Success, Marketing, and — for Commercial — Solution Engineering and Value Advisory, to ensure a joined-up customer experience at every stage.
What you’ll need
For both SMB and Commercial AE:
Working knowledge of MEDDPICC and Command of the Message, applied consistently with a drive to sharpen both.
A high-velocity mindset — comfortable running many deals simultaneously with the discipline to prioritise and focus.
Strong prioritisation and adaptability — able to balance inbound demand, outbound prospecting, and expansion opportunities effectively.
Resilience and coachability — you treat lost deals as learning and apply feedback fast.
Proficiency with Salesforce for pipeline management, plus Outreach (or similar) and Gong.
AI fluency and curiosity — comfortable leveraging AI tools to improve prospect research, outreach preparation, account planning, and productivity.
For SMB AE:
1–4 years in a SaaS or B2B tech sales environment, including at least some full-cycle closing experience or a strong SDR background.
For Commercial AE:
2–5 years of full-cycle B2B SaaS closing experience, with 1–2 years focused on mid-market (500–3,000 EE).
Confident MEDDPICC practitioner — applied habitually, not just when deals get complicated.
Proven ability to manage high deal volume while going deeper on strategic opportunities simultaneously, ideally in a multi-product sales environment.
Strong executive communication — adapts style from LOB champion to VP/C-suite in the same deal cycle.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
","descriptionPlain":"We're always excited to connect with strong talent for this team. While this Expression of Interest pipeline is focused on future opportunities, some related openings may also be live today.\n\nIf you're looking to make a move immediately, we encourage you to check our careers page for currently open roles that match your background.\n\nBy applying here, you're joining our talent community for this specific team. Here is exactly how we handle these applications:\n\n - We look at every profile: Our recruiting team reviews these regularly. If your background aligns with the skills we know we'll need next, we'll flag your profile.\n\n - We start with a casual chat: If there's a potential future match, a recruiter will reach out for an introductory conversation. No intense interview loops—just a chance to connect on your career goals and what we're building.\n\n - We respect your time: We won't kick off a formal, multi-stage interview process until a role is officially open and approved.\n\n - We keep you in mind: Even if we don't reach out right away, we keep this talent pool active and turn to it first when a new headcount opens up.\n\nAbout the Team\n\n\n\n\n\nOur SMB and Commercial teams sit at the core of Miro's new business engine. SMB AEs work with small and scaling businesses — companies between 1 and 500 employees — in a fast-paced, high-volume environment where momentum matters. Commercial AEs work with mid-market companies from 500 to 3,000 employees — large enough to demand a real evaluation process, agile enough that the right champion can move a deal in weeks.\n\nTogether, these teams represent the full spectrum from high-velocity transactional selling to increasingly rigorous, multi-stakeholder deals. If you're a strong SMB closer looking to level up, or a mid-market seller who thrives on volume and strategy in equal measure, this is where you belong.\n\nAbout the Role\n\n\n\nBoth roles own the full sales cycle — from first conversation to closed deal — across a mix of inbound leads, outbound prospecting, and existing account expansion. The core motion is the same: generate pipeline, run disciplined discovery, connect Miro's platform to business outcomes, and close. The segment and deal complexity differ, but the fundamentals are shared.\n\nSMB AEs manage a high-volume book of 1–500 EE prospects with fast cycles and direct decision-makers. Commercial AEs balance a similar volume with deeper, multi-stakeholder deals requiring formal business cases and director-to-C-suite engagement.\n\nWhat you’ll do\n\n\n\n\n\n - Own the full sales cycle\n \n - Prospecting and discovery through to demo, negotiation, and close across your territory — high-volume for SMB, a blend of volume and depth for Commercial.\n\n - Drive net-new logo acquisition\n \n - Develop and execute a territory strategy to land new accounts in your segment, owning every stage from outbound prospecting to signed contract.\n\n - Generate and maintain pipeline\n \n - Strike the right balance between managing inbound leads and generating outbound pipeline. Keep a healthy, well-forecasted pipeline at all times.\n\n - Run value-first discovery\n \n - Apply MEDDPICC and Command of the Message to uncover genuine pain, connect Miro's platform to business outcomes, and build a clear case for change.\n\n - Execute a hybrid motion\n \n - Pursue net-new logos while identifying expansion signals within existing accounts. Understand when to go wide and when to go deep.\n\n - Engage decision-makers at the right level\n \n - SMB: Work directly with founders, ops leads, and team managers to identify pain and close quickly.\n \n - Commercial: Adapt your style from LOB champion to VP/C-suite in the same deal cycle. Build relationships with economic buyers and communicate Miro's value in terms of business outcomes.\n\n - Forecast with accuracy\n \n - Maintain CRM hygiene in Salesforce, manage your pipeline with discipline, and commit to numbers you can stand behind.\n\n - Collaborate across your POD\n \n - Work in lockstep with Renewals, Customer Success, Marketing, and — for Commercial — Solution Engineering and Value Advisory, to ensure a joined-up customer experience at every stage.\n\nWhat you’ll need\n\n\n\n\n\n - For both SMB and Commercial AE:\n \n - Working knowledge of MEDDPICC and Command of the Message, applied consistently with a drive to sharpen both.\n \n - A high-velocity mindset — comfortable running many deals simultaneously with the discipline to prioritise and focus.\n \n - Strong prioritisation and adaptability — able to balance inbound demand, outbound prospecting, and expansion opportunities effectively.\n \n - Resilience and coachability — you treat lost deals as learning and apply feedback fast.\n \n - Proficiency with Salesforce for pipeline management, plus Outreach (or similar) and Gong.\n \n - AI fluency and curiosity — comfortable leveraging AI tools to improve prospect research, outreach preparation, account planning, and productivity.\n\n - For SMB AE:\n \n - 1–4 years in a SaaS or B2B tech sales environment, including at least some full-cycle closing experience or a strong SDR background.\n\n - For Commercial AE:\n \n - 2–5 years of full-cycle B2B SaaS closing experience, with 1–2 years focused on mid-market (500–3,000 EE).\n \n - Confident MEDDPICC practitioner — applied habitually, not just when deals get complicated.\n \n - Proven ability to manage high deal volume while going deeper on strategic opportunities simultaneously, ideally in a multi-product sales environment.\n \n - Strong executive communication — adapts style from LOB champion to VP/C-suite in the same deal cycle.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"efe554c0-d8da-40a1-aff2-89dd28520948","title":"Expression of Interest: SMB & Commercial Account Executive","department":"Sales","team":"Core Sales","employmentType":"FullTime","location":"Austin","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-18T15:35:45.929+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/efe554c0-d8da-40a1-aff2-89dd28520948","applyUrl":"https://jobs.ashbyhq.com/miro/efe554c0-d8da-40a1-aff2-89dd28520948/application","descriptionHtml":"We're always excited to connect with strong talent for this team. While this Expression of Interest pipeline is focused on future opportunities, some related openings may also be live today.
If you're looking to make a move immediately, we encourage you to check our careers page for currently open roles that match your background.
By applying here, you're joining our talent community for this specific team. Here is exactly how we handle these applications:
We look at every profile: Our recruiting team reviews these regularly. If your background aligns with the skills we know we'll need next, we'll flag your profile.
We start with a casual chat: If there's a potential future match, a recruiter will reach out for an introductory conversation. No intense interview loops—just a chance to connect on your career goals and what we're building.
We respect your time: We won't kick off a formal, multi-stage interview process until a role is officially open and approved.
We keep you in mind: Even if we don't reach out right away, we keep this talent pool active and turn to it first when a new headcount opens up.
About the Team
Our SMB and Commercial teams sit at the core of Miro's new business engine. SMB AEs work with small and scaling businesses — companies between 1 and 500 employees — in a fast-paced, high-volume environment where momentum matters. Commercial AEs work with mid-market companies from 500 to 3,000 employees — large enough to demand a real evaluation process, agile enough that the right champion can move a deal in weeks.
Together, these teams represent the full spectrum from high-velocity transactional selling to increasingly rigorous, multi-stakeholder deals. If you're a strong SMB closer looking to level up, or a mid-market seller who thrives on volume and strategy in equal measure, this is where you belong.
About the Role
Both roles own the full sales cycle — from first conversation to closed deal — across a mix of inbound leads, outbound prospecting, and existing account expansion. The core motion is the same: generate pipeline, run disciplined discovery, connect Miro's platform to business outcomes, and close. The segment and deal complexity differ, but the fundamentals are shared.
SMB AEs manage a high-volume book of 1–500 EE prospects with fast cycles and direct decision-makers. Commercial AEs balance a similar volume with deeper, multi-stakeholder deals requiring formal business cases and director-to-C-suite engagement.
What you’ll do
Own the full sales cycle
Prospecting and discovery through to demo, negotiation, and close across your territory — high-volume for SMB, a blend of volume and depth for Commercial.
Drive net-new logo acquisition
Develop and execute a territory strategy to land new accounts in your segment, owning every stage from outbound prospecting to signed contract.
Generate and maintain pipeline
Strike the right balance between managing inbound leads and generating outbound pipeline. Keep a healthy, well-forecasted pipeline at all times.
Run value-first discovery
Apply MEDDPICC and Command of the Message to uncover genuine pain, connect Miro's platform to business outcomes, and build a clear case for change.
Execute a hybrid motion
Pursue net-new logos while identifying expansion signals within existing accounts. Understand when to go wide and when to go deep.
Engage decision-makers at the right level
SMB: Work directly with founders, ops leads, and team managers to identify pain and close quickly.
Commercial: Adapt your style from LOB champion to VP/C-suite in the same deal cycle. Build relationships with economic buyers and communicate Miro's value in terms of business outcomes.
Forecast with accuracy
Maintain CRM hygiene in Salesforce, manage your pipeline with discipline, and commit to numbers you can stand behind.
Collaborate across your POD
Work in lockstep with Renewals, Customer Success, Marketing, and — for Commercial — Solution Engineering and Value Advisory, to ensure a joined-up customer experience at every stage.
What you’ll need
For both SMB and Commercial AE:
Working knowledge of MEDDPICC and Command of the Message, applied consistently with a drive to sharpen both.
A high-velocity mindset — comfortable running many deals simultaneously with the discipline to prioritise and focus.
Strong prioritisation and adaptability — able to balance inbound demand, outbound prospecting, and expansion opportunities effectively.
Resilience and coachability — you treat lost deals as learning and apply feedback fast.
Proficiency with Salesforce for pipeline management, plus Outreach (or similar) and Gong.
AI fluency and curiosity — comfortable leveraging AI tools to improve prospect research, outreach preparation, account planning, and productivity.
For SMB AE:
1–4 years in a SaaS or B2B tech sales environment, including at least some full-cycle closing experience or a strong SDR background.
For Commercial AE:
2–5 years of full-cycle B2B SaaS closing experience, with 1–2 years focused on mid-market (500–3,000 EE).
Confident MEDDPICC practitioner — applied habitually, not just when deals get complicated.
Proven ability to manage high deal volume while going deeper on strategic opportunities simultaneously, ideally in a multi-product sales environment.
Strong executive communication — adapts style from LOB champion to VP/C-suite in the same deal cycle.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
","descriptionPlain":"We're always excited to connect with strong talent for this team. While this Expression of Interest pipeline is focused on future opportunities, some related openings may also be live today.\n\nIf you're looking to make a move immediately, we encourage you to check our careers page for currently open roles that match your background.\n\nBy applying here, you're joining our talent community for this specific team. Here is exactly how we handle these applications:\n\n - We look at every profile: Our recruiting team reviews these regularly. If your background aligns with the skills we know we'll need next, we'll flag your profile.\n\n - We start with a casual chat: If there's a potential future match, a recruiter will reach out for an introductory conversation. No intense interview loops—just a chance to connect on your career goals and what we're building.\n\n - We respect your time: We won't kick off a formal, multi-stage interview process until a role is officially open and approved.\n\n - We keep you in mind: Even if we don't reach out right away, we keep this talent pool active and turn to it first when a new headcount opens up.\n\nAbout the Team\n\n\n\n\n\nOur SMB and Commercial teams sit at the core of Miro's new business engine. SMB AEs work with small and scaling businesses — companies between 1 and 500 employees — in a fast-paced, high-volume environment where momentum matters. Commercial AEs work with mid-market companies from 500 to 3,000 employees — large enough to demand a real evaluation process, agile enough that the right champion can move a deal in weeks.\n\nTogether, these teams represent the full spectrum from high-velocity transactional selling to increasingly rigorous, multi-stakeholder deals. If you're a strong SMB closer looking to level up, or a mid-market seller who thrives on volume and strategy in equal measure, this is where you belong.\n\nAbout the Role\n\n\n\nBoth roles own the full sales cycle — from first conversation to closed deal — across a mix of inbound leads, outbound prospecting, and existing account expansion. The core motion is the same: generate pipeline, run disciplined discovery, connect Miro's platform to business outcomes, and close. The segment and deal complexity differ, but the fundamentals are shared.\n\nSMB AEs manage a high-volume book of 1–500 EE prospects with fast cycles and direct decision-makers. Commercial AEs balance a similar volume with deeper, multi-stakeholder deals requiring formal business cases and director-to-C-suite engagement.\n\nWhat you’ll do\n\n\n\n\n\n - Own the full sales cycle\n \n - Prospecting and discovery through to demo, negotiation, and close across your territory — high-volume for SMB, a blend of volume and depth for Commercial.\n\n - Drive net-new logo acquisition\n \n - Develop and execute a territory strategy to land new accounts in your segment, owning every stage from outbound prospecting to signed contract.\n\n - Generate and maintain pipeline\n \n - Strike the right balance between managing inbound leads and generating outbound pipeline. Keep a healthy, well-forecasted pipeline at all times.\n\n - Run value-first discovery\n \n - Apply MEDDPICC and Command of the Message to uncover genuine pain, connect Miro's platform to business outcomes, and build a clear case for change.\n\n - Execute a hybrid motion\n \n - Pursue net-new logos while identifying expansion signals within existing accounts. Understand when to go wide and when to go deep.\n\n - Engage decision-makers at the right level\n \n - SMB: Work directly with founders, ops leads, and team managers to identify pain and close quickly.\n \n - Commercial: Adapt your style from LOB champion to VP/C-suite in the same deal cycle. Build relationships with economic buyers and communicate Miro's value in terms of business outcomes.\n\n - Forecast with accuracy\n \n - Maintain CRM hygiene in Salesforce, manage your pipeline with discipline, and commit to numbers you can stand behind.\n\n - Collaborate across your POD\n \n - Work in lockstep with Renewals, Customer Success, Marketing, and — for Commercial — Solution Engineering and Value Advisory, to ensure a joined-up customer experience at every stage.\n\nWhat you’ll need\n\n\n\n\n\n - For both SMB and Commercial AE:\n \n - Working knowledge of MEDDPICC and Command of the Message, applied consistently with a drive to sharpen both.\n \n - A high-velocity mindset — comfortable running many deals simultaneously with the discipline to prioritise and focus.\n \n - Strong prioritisation and adaptability — able to balance inbound demand, outbound prospecting, and expansion opportunities effectively.\n \n - Resilience and coachability — you treat lost deals as learning and apply feedback fast.\n \n - Proficiency with Salesforce for pipeline management, plus Outreach (or similar) and Gong.\n \n - AI fluency and curiosity — comfortable leveraging AI tools to improve prospect research, outreach preparation, account planning, and productivity.\n\n - For SMB AE:\n \n - 1–4 years in a SaaS or B2B tech sales environment, including at least some full-cycle closing experience or a strong SDR background.\n\n - For Commercial AE:\n \n - 2–5 years of full-cycle B2B SaaS closing experience, with 1–2 years focused on mid-market (500–3,000 EE).\n \n - Confident MEDDPICC practitioner — applied habitually, not just when deals get complicated.\n \n - Proven ability to manage high deal volume while going deeper on strategic opportunities simultaneously, ideally in a multi-product sales environment.\n \n - Strong executive communication — adapts style from LOB champion to VP/C-suite in the same deal cycle.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"4347c068-b278-4226-aed6-b272b8e17be9","title":"Workplace Coordinator","department":"Accelerate","team":"Workplace","employmentType":"FullTime","location":"Austin","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-03-04T16:52:19.879+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/miro/4347c068-b278-4226-aed6-b272b8e17be9","applyUrl":"https://jobs.ashbyhq.com/miro/4347c068-b278-4226-aed6-b272b8e17be9/application","descriptionHtml":"About the Team
As a core member of the Workplace department, the Operations function is responsible for delivering amazing services to Mironeers. We are a forward-thinking team that uses innovative technology and a data-driven approach to design and implement the policies and protocols that underpin a safe, secure, and world-class hub experience, directly contributing to our \"Integrated Workplace Excellence\" framework. The Austin hub is one of Miro's key US sites, and this role is its face.
About the Role
We’re looking for an enthusiastic, people-first Workplace Coordinator to become the face of Miro’s Austin hub. This role is rooted in hospitality, you bring the warmth, presence, and attention to detail that makes an office feel exceptional rather than just functional. Whether you come from corporate hospitality, front-of-house background or office management, what matters most is that you genuinely care about the experience of every person who walks through the door.
Beyond the front-of-house, this is also a role with growth. You'll take on broader responsibility across operations, vendor management, and events, supported by an experienced global team spanning Amsterdam, Berlin, London, Yerevan, and beyond. For the right person, this is a springboard into a well-rounded workplace career.
What You'll Do
Be the face and first impression of the Austin hub, welcoming employees, visitors, and guests with warmth and professionalism every day.
Own the front-of-house experience: visitor management, space readiness, hospitality setup, and daily presentation standard.
Keep the hub running smoothly behind the scenes: supplies, maintenance coordination, and building management liaison.
Support employee experience touchpoints including new hire onboarding tours, internal events, and workplace communications.
Serve as the on-site anchor for the North America remote service desk, triage and resolve Jira tickets, escalating when needed and keeping employees informed.
Uphold and evolve Miro's office policies, visitor experience standards, and operational guidelines for the Austin hub.
Coordinate vendors and contractors end-to-end, schedule, follow through, and catch issues before they become visible problems
What You'll Need
A minimum of 2 years experience in workplace operations, hospitality, office coordination, or a customer-facing role, mindset matters more than years.
A natural hospitality mindset, you thrive on delivering great service and creating welcoming, people-first experiences, able to make anyone feel at ease, from a new hire on day one to leadership
Strong organisational skills - you can juggle multiple requests, stay ahead of the day, and follow through without being chased.
Clear, professional communication, written and verbal, comfortable at all levels of the organisation.
A proactive, solutions-focused approach. Comfortable in a fast-paced, dynamic environment where every day can look different. You anticipate needs before they're voiced and take initiative to keep the environment thriving.
Full-time, on-site availability in Austin, TX, five days a week, this is a front-of-house role by design
You enjoy creating great spaces and moments that bring people together.
Competencies
Experience
2-3 years experience in workplace operations, corporate front-of-house, office coordination, hospitality, facilities support.
Experience in a corporate, tech, or hospitality environment where presentation and service standards are consistently high.
Technical Skills
Workplace & Ticketing Tools: Comfortable learning and using workplace management platforms, ticketing systems, and internal tools.
Vendor Coordination: Ability to liaise with building management, suppliers, and contractors for day-to-day operational tasks.
Events & Visitor Experience: Experience supporting logistics for visitor experiences, events, or onboarding activities.
AI Fluency: Experienced with using AI tools to boost day-to-day productivity (drafting, summarizing) and able to critically assess AI-generated content.
Soft Skills
Hospitality Presence: You set the tone the moment someone enters, warm, professional and attentive.
Adaptability: You adapt quickly when priorities shift, handle the unexpected with composure, and thrive in a dynamic environment where no two days look the same.
Growth Orientation: You want to deepen your craft, take feedback well, and actively improve how things are done.
Ownership: You take responsibility for what's in your scope, flag blockers early, and follow through.
Curiosity: You think beyond the next task, you notice what could be better and take steps to improve it.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
Recruiter: #LI-JR2
","descriptionPlain":"About the Team\n\nAs a core member of the Workplace department, the Operations function is responsible for delivering amazing services to Mironeers. We are a forward-thinking team that uses innovative technology and a data-driven approach to design and implement the policies and protocols that underpin a safe, secure, and world-class hub experience, directly contributing to our \"Integrated Workplace Excellence\" framework. The Austin hub is one of Miro's key US sites, and this role is its face.\n\nAbout the Role\n\nWe’re looking for an enthusiastic, people-first Workplace Coordinator to become the face of Miro’s Austin hub. This role is rooted in hospitality, you bring the warmth, presence, and attention to detail that makes an office feel exceptional rather than just functional. Whether you come from corporate hospitality, front-of-house background or office management, what matters most is that you genuinely care about the experience of every person who walks through the door.\n\nBeyond the front-of-house, this is also a role with growth. You'll take on broader responsibility across operations, vendor management, and events, supported by an experienced global team spanning Amsterdam, Berlin, London, Yerevan, and beyond. For the right person, this is a springboard into a well-rounded workplace career.\n\nWhat You'll Do\n\n - Be the face and first impression of the Austin hub, welcoming employees, visitors, and guests with warmth and professionalism every day.\n\n - Own the front-of-house experience: visitor management, space readiness, hospitality setup, and daily presentation standard.\n\n - Keep the hub running smoothly behind the scenes: supplies, maintenance coordination, and building management liaison.\n\n - Support employee experience touchpoints including new hire onboarding tours, internal events, and workplace communications.\n\n - Serve as the on-site anchor for the North America remote service desk, triage and resolve Jira tickets, escalating when needed and keeping employees informed.\n\n - Uphold and evolve Miro's office policies, visitor experience standards, and operational guidelines for the Austin hub.\n\n - Coordinate vendors and contractors end-to-end, schedule, follow through, and catch issues before they become visible problems\n\nWhat You'll Need\n\n - A minimum of 2 years experience in workplace operations, hospitality, office coordination, or a customer-facing role, mindset matters more than years.\n\n - A natural hospitality mindset, you thrive on delivering great service and creating welcoming, people-first experiences, able to make anyone feel at ease, from a new hire on day one to leadership\n\n - Strong organisational skills - you can juggle multiple requests, stay ahead of the day, and follow through without being chased.\n\n - Clear, professional communication, written and verbal, comfortable at all levels of the organisation.\n\n - A proactive, solutions-focused approach. Comfortable in a fast-paced, dynamic environment where every day can look different. You anticipate needs before they're voiced and take initiative to keep the environment thriving.\n\n - Full-time, on-site availability in Austin, TX, five days a week, this is a front-of-house role by design\n\n - You enjoy creating great spaces and moments that bring people together.\n\nCompetencies\n\n - Experience\n \n - 2-3 years experience in workplace operations, corporate front-of-house, office coordination, hospitality, facilities support.\n \n - Experience in a corporate, tech, or hospitality environment where presentation and service standards are consistently high.\n\n - Technical Skills\n \n - Workplace & Ticketing Tools: Comfortable learning and using workplace management platforms, ticketing systems, and internal tools.\n \n - Vendor Coordination: Ability to liaise with building management, suppliers, and contractors for day-to-day operational tasks.\n \n - Events & Visitor Experience: Experience supporting logistics for visitor experiences, events, or onboarding activities.\n \n - AI Fluency: Experienced with using AI tools to boost day-to-day productivity (drafting, summarizing) and able to critically assess AI-generated content.\n\n - Soft Skills\n \n - Hospitality Presence: You set the tone the moment someone enters, warm, professional and attentive.\n \n - Adaptability: You adapt quickly when priorities shift, handle the unexpected with composure, and thrive in a dynamic environment where no two days look the same.\n \n - Growth Orientation: You want to deepen your craft, take feedback well, and actively improve how things are done.\n \n - Ownership: You take responsibility for what's in your scope, flag blockers early, and follow through.\n \n - Curiosity: You think beyond the next task, you notice what could be better and take steps to improve it.\n\nWhat's in it for you\n\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10\n\nRecruiter: #LI-JR2","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}}],"apiVersion":"1"}