Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
As a Technical Recruiter at Nooks, you will be instrumental in shaping the future of our engineering and product teams. You’ll partner with hiring managers to understand the complex needs of technical roles, proactively source candidates, and provide a seamless recruitment experience. Your expertise will be critical as we continue scaling our engineering capabilities.
Build and nurture a pipeline of top technical talent for future opportunities, ensuring Nooks stays ahead of the curve.
Full-cycle recruiting for technical roles, including Software Engineers, Machine Learning Engineers, and Product roles.
Partner with engineering and product leaders to understand their hiring needs, and translate those into compelling job descriptions and recruiting strategies.
Source candidates using multiple channels including online platforms, referrals, and networking.
Manage the candidate experience end-to-end, ensuring a positive and engaging process from initial contact to onboarding.
Program Manage University Recruiting Events through research and leveraging existing teammates in order to attract top university talent.
Maintain recruiting metrics and communicate progress to the engineering team and leadership.
6+ years of technical recruiting experience, ideally within a startup or high-growth environment.
Proven experience recruiting for engineering, product, and/or data science roles.
Strong understanding of technical roles and skills (e.g. ML, DevOps, Frontend/Backend development).
Excellent organizational skills with the ability to manage multiple roles and candidates at once.
Exceptional communication skills with a commitment to providing an outstanding candidate experience.
BA/BS degree preferred.We offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission.
Role is in office in San Francisco 3 days a week
We pay all employees competitively relative to the market. In compliance with pay transparency laws and in pursuit of pay equity and fairness, we publish salary ranges for our open roles. The target salary range for this role is $120,000 - $180,000. On top of this, we offer equity, generous perks, and comprehensive benefits.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nTHE ROLE\n\nAs a Technical Recruiter at Nooks, you will be instrumental in shaping the future of our engineering and product teams. You’ll partner with hiring managers to understand the complex needs of technical roles, proactively source candidates, and provide a seamless recruitment experience. Your expertise will be critical as we continue scaling our engineering capabilities.\n\n\n\n\nRESPONSIBILITIES\n\n - Build and nurture a pipeline of top technical talent for future opportunities, ensuring Nooks stays ahead of the curve.\n\n - Full-cycle recruiting for technical roles, including Software Engineers, Machine Learning Engineers, and Product roles.\n\n - Partner with engineering and product leaders to understand their hiring needs, and translate those into compelling job descriptions and recruiting strategies.\n\n - Source candidates using multiple channels including online platforms, referrals, and networking.\n\n - Manage the candidate experience end-to-end, ensuring a positive and engaging process from initial contact to onboarding.\n\n - Program Manage University Recruiting Events through research and leveraging existing teammates in order to attract top university talent.\n\n - Maintain recruiting metrics and communicate progress to the engineering team and leadership.\n\n\n\n\nREQUIREMENTS\n\n - 6+ years of technical recruiting experience, ideally within a startup or high-growth environment.\n\n - Proven experience recruiting for engineering, product, and/or data science roles.\n\n - Strong understanding of technical roles and skills (e.g. ML, DevOps, Frontend/Backend development).\n\n - Excellent organizational skills with the ability to manage multiple roles and candidates at once.\n\n - Exceptional communication skills with a commitment to providing an outstanding candidate experience.\n\n - BA/BS degree preferred.We offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission.\n\n - Role is in office in San Francisco 3 days a week\n\n\n\nWe pay all employees competitively relative to the market. In compliance with pay transparency laws and in pursuit of pay equity and fairness, we publish salary ranges for our open roles. The target salary range for this role is $120,000 - $180,000. On top of this, we offer equity, generous perks, and comprehensive benefits.\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"a9f3fd19-df22-4bc7-bbe0-9dfb439213f4","title":"Account Executive, Enterprise","department":"GTM","team":"Sales","employmentType":"FullTime","location":"United States (Any Time Zone)","secondaryLocations":[],"publishedAt":"2026-07-06T17:47:23.341+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/a9f3fd19-df22-4bc7-bbe0-9dfb439213f4","applyUrl":"https://jobs.ashbyhq.com/nooks/a9f3fd19-df22-4bc7-bbe0-9dfb439213f4/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
About the role
Nooks is seeking best in class Account Executives to join our Enterprise Sales team. In this role, you’ll partner with some of the world’s largest and fastest-growing companies to fundamentally change how outbound sales gets done.
AI is transforming work, and sales is one of the first frontiers. While 90% of prospecting tasks can now be automated, the judgment, creativity, and relationships that drive great pipe gen remain human. Nooks isn’t building AI to replace sellers. We’re building an AI-first Sales Engagement Platform (Dialer, AI Sequencing, AI Call Coaching, etc) to eliminate busywork and help sellers focus on what only humans do best.
You’ll be on the front lines selling into sales orgs, solving real revenue problems, and playing an instrumental role in helping other sellers be successful. We’re looking for top-tier performers - reps who have consistently operated in the top 10% of their teams and are motivated by high standards and high impact.
Our Sales team is on fire, helping Nooks grow 4x in 2024 and 3.5x in 2025. You’ll step into a role with strong demand, high-usage customers, SDR support, and a proven leadership team invested in your growth at Nooks and beyond. With industry-leading AE attainment (See RepVue), this role offers a rare financial opportunity for sellers who want to win in a high-performance environment.
What you’ll do
Own pipeline generation through strategic outbound. We help customers enhance their pipeline creation, and we expect our sellers to lead from the front on strategic outbound
Drive revenue growth by closing new opportunities across a wide range of industries
Lead the discovery process. Curiosity is a core competency at Nooks, and our best sellers deeply understand customer problems before prescribing solutions
Evangelize the Nooks platform and personally help close our largest Mid-Market deals, including expanding into new industries and use cases
Collaborate cross-functionally with SDRs, Customer Success, Marketing, and Product to drive customer outcomes and inform product direction
Maintain full pipeline visibility, forecasting accurately and communicating deal progress at every stage
About you
8+ years of relevant sales experience with a consistent track record of exceeding quota as an Account Executive at the Enterprise level
Thrive in high pace startup environments that require grit and resilience
Experience closing new logo or expanding existing Enterprise customers
Strong command of sales fundamentals, with the ability to coach and influence others
Analytical and data-driven, using metrics to inform decisions, recommendations, and execution
A problem solver who thrives in fast-paced, deadline-driven environments with high ownership
Experience selling to sales leaders (VP Sales, CRO, RevOps) as a Senior Sales Manager or Account Executive at a fast-paced SaaS company is a plus
We pay all employees competitively relative to the market. In compliance with pay transparency laws and in pursuit of pay equity and fairness, we publish salary ranges for our open roles.
The OTE for this role is $300K - 380K. On top of this, we offer equity, generous perks, and comprehensive benefits.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\nAbout the role\n\nNooks is seeking best in class Account Executives to join our Enterprise Sales team. In this role, you’ll partner with some of the world’s largest and fastest-growing companies to fundamentally change how outbound sales gets done.\n\nAI is transforming work, and sales is one of the first frontiers. While 90% of prospecting tasks can now be automated, the judgment, creativity, and relationships that drive great pipe gen remain human. Nooks isn’t building AI to replace sellers. We’re building an AI-first Sales Engagement Platform (Dialer, AI Sequencing, AI Call Coaching, etc) to eliminate busywork and help sellers focus on what only humans do best.\n\nYou’ll be on the front lines selling into sales orgs, solving real revenue problems, and playing an instrumental role in helping other sellers be successful. We’re looking for top-tier performers - reps who have consistently operated in the top 10% of their teams and are motivated by high standards and high impact.\n\nOur Sales team is on fire, helping Nooks grow 4x in 2024 and 3.5x in 2025. You’ll step into a role with strong demand, high-usage customers, SDR support, and a proven leadership team invested in your growth at Nooks and beyond. With industry-leading AE attainment (See RepVue), this role offers a rare financial opportunity for sellers who want to win in a high-performance environment.\n\n\n\nWhat you’ll do\n\n - Own pipeline generation through strategic outbound. We help customers enhance their pipeline creation, and we expect our sellers to lead from the front on strategic outbound\n\n - Drive revenue growth by closing new opportunities across a wide range of industries\n\n - Lead the discovery process. Curiosity is a core competency at Nooks, and our best sellers deeply understand customer problems before prescribing solutions\n\n - Evangelize the Nooks platform and personally help close our largest Mid-Market deals, including expanding into new industries and use cases\n\n - Collaborate cross-functionally with SDRs, Customer Success, Marketing, and Product to drive customer outcomes and inform product direction\n\n - Maintain full pipeline visibility, forecasting accurately and communicating deal progress at every stage\n\nAbout you\n\n - 8+ years of relevant sales experience with a consistent track record of exceeding quota as an Account Executive at the Enterprise level\n\n - Thrive in high pace startup environments that require grit and resilience \n\n - Experience closing new logo or expanding existing Enterprise customers\n\n - Strong command of sales fundamentals, with the ability to coach and influence others\n\n - Analytical and data-driven, using metrics to inform decisions, recommendations, and execution\n\n - A problem solver who thrives in fast-paced, deadline-driven environments with high ownership\n\n - Experience selling to sales leaders (VP Sales, CRO, RevOps) as a Senior Sales Manager or Account Executive at a fast-paced SaaS company is a plus\n\n\n\nWe pay all employees competitively relative to the market. In compliance with pay transparency laws and in pursuit of pay equity and fairness, we publish salary ranges for our open roles. \n\nThe OTE for this role is $300K - 380K. On top of this, we offer equity, generous perks, and comprehensive benefits.\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"e3675ac8-1179-4fa1-bb20-851f29d92db3","title":"Senior Sales Development Representative, Enterprise (Hybrid)","department":"GTM","team":"Sales Development","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-07-24T22:47:14.761+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Fransisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/e3675ac8-1179-4fa1-bb20-851f29d92db3","applyUrl":"https://jobs.ashbyhq.com/nooks/e3675ac8-1179-4fa1-bb20-851f29d92db3/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
We’re looking for an Enterprise Sales Development Rep (SDR) with 2+ years experience selling into sales leaders at large, enterprise orgs. You shouldn’t be afraid to pick up the phone and have experience building outbound messaging through all prospecting channels - phone, email + linkedin. Working closely with an Account Executive, you’re experienced with building a bottom up + top down strategy to break into some of the largest organizations in the world. You’ll be involved in generating outbound pipeline, creating ground swell and building a point of view for VP’s and department heads at large organizations. You may also be involved in running trials with prospects to get your hands dirty in what it takes to bring new clients on board.
2+ years of outbound sales experience selling into the sales leader persona
Experience prospecting into B2B SaaS Enterprise organizations
Experience account mapping + working closely with an Account Executive
Fluent in all prospecting channels, with a preference for cold calling
Ideally have experience working in a fast paced startup environment
Strong problem solving, issue-resolution, and multi-tasking skills, the ability to work in a deadline-driven work environment, and a keen attention to detail.
Strong leadership and team building skills
2+ yearss of relevant sales experience selling into the sales leader persona
Experience prospecting into enterprise organizations
Experience prospecting into B2B SaaS companies
Ideally have experience working in a fast paced startup environment
Strong problem solving, issue-resolution, and multi-tasking skills, the ability to work in a deadline-driven work environment, and a keen attention to detail.
Strong leadership and team building skills
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nTHE ROLE\n\nWe’re looking for an Enterprise Sales Development Rep (SDR) with 2+ years experience selling into sales leaders at large, enterprise orgs. You shouldn’t be afraid to pick up the phone and have experience building outbound messaging through all prospecting channels - phone, email + linkedin. Working closely with an Account Executive, you’re experienced with building a bottom up + top down strategy to break into some of the largest organizations in the world. You’ll be involved in generating outbound pipeline, creating ground swell and building a point of view for VP’s and department heads at large organizations. You may also be involved in running trials with prospects to get your hands dirty in what it takes to bring new clients on board.\n\n\n\n\nRESPONSIBILITIES\n\n - 2+ years of outbound sales experience selling into the sales leader persona\n\n - Experience prospecting into B2B SaaS Enterprise organizations\n\n - Experience account mapping + working closely with an Account Executive\n\n - Fluent in all prospecting channels, with a preference for cold calling\n\n - Ideally have experience working in a fast paced startup environment\n\n - Strong problem solving, issue-resolution, and multi-tasking skills, the ability to work in a deadline-driven work environment, and a keen attention to detail.\n\n - Strong leadership and team building skills\n\n\n\n\nREQUIREMENTS\n\n - 2+ yearss of relevant sales experience selling into the sales leader persona\n\n - Experience prospecting into enterprise organizations\n\n - Experience prospecting into B2B SaaS companies\n\n - Ideally have experience working in a fast paced startup environment\n\n - Strong problem solving, issue-resolution, and multi-tasking skills, the ability to work in a deadline-driven work environment, and a keen attention to detail.\n\n - Strong leadership and team building skills\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"f974b5f5-696d-43f5-9f9e-469c195e3329","title":"Customer Success Manager, Commercial (Hybrid)","department":"Customer Success & Support","team":"Customer Success & Support","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-04T18:52:34.496+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/f974b5f5-696d-43f5-9f9e-469c195e3329","applyUrl":"https://jobs.ashbyhq.com/nooks/f974b5f5-696d-43f5-9f9e-469c195e3329/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
Our Commercial Customer Success Managers ensure customers are maximizing their value from Nooks and are delighted with the experience.
This role is for someone who thrives on wearing multiple hats … onboarding new customers, proactively reaching out to customers with adoption challenges, supporting the customer journey with high-value content, and running the renewal process. Customer value is the key to successful renewals and expansions, and our CSMs focus relentlessly on maximizing the value for customers in their portfolio using a scaled approach.
This is a hybrid role in our San Francisco office 3x/week to continue to cultivate a fun and inclusive office culture.
Manage a portfolio of ~45 commercial accounts, maximizing the impact and value of Nooks to users, stakeholders, and their business.
Onboard new customers, ensuring a seamless integration of Nooks into their sales processes.
Analyze customer usage metrics to identify Nooks features that might provide value and proactively lead upsell conversations.
Monitor customer health metrics and develop proactive plans to address areas of concern.
Assist with Technical Support for your customers as needed.
Help us develop a scaled approach for customer success and retention, ensuring customer needs are met efficiently.
Serve as the voice of the customer within Nooks, providing product feedback to ensure commercial customer requirements are successfully met.
2+ years of B2B SaaS CSM experience managing a portfolio of 45+ accounts with a successful renewals track record
2+ years of product implementation, and customer onboarding and support experience, ensuring easy access to relevant resources throughout the customer journey
1+ years of SDR experience
Familiarity with Sales tech stack and experience with tools such as Outreach, Salesloft, Salesforce, HubSpot, or Apollo
Comfortable with data analytics and experience using data to proactively identify customer challenges
Excellent written and verbal communication skills
Self-starter with experience learning and working with a rapidly-changing SaaS tool, ideally in an early-stage startup
Demonstrated success taking ownership, working across teams, and wearing many hats in a dynamic, fast-paced environment
We offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. We pay all employees competitively relative to the market. On top of this, we offer equity, generous perks, and comprehensive benefits.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nTHE ROLE\n\nOur Commercial Customer Success Managers ensure customers are maximizing their value from Nooks and are delighted with the experience.\n\nThis role is for someone who thrives on wearing multiple hats … onboarding new customers, proactively reaching out to customers with adoption challenges, supporting the customer journey with high-value content, and running the renewal process. Customer value is the key to successful renewals and expansions, and our CSMs focus relentlessly on maximizing the value for customers in their portfolio using a scaled approach.\n\nThis is a hybrid role in our San Francisco office 3x/week to continue to cultivate a fun and inclusive office culture. \n\n\n\n\nRESPONSIBILITIES\n\n - Manage a portfolio of ~45 commercial accounts, maximizing the impact and value of Nooks to users, stakeholders, and their business.\n\n - Onboard new customers, ensuring a seamless integration of Nooks into their sales processes.\n\n - Analyze customer usage metrics to identify Nooks features that might provide value and proactively lead upsell conversations.\n\n - Monitor customer health metrics and develop proactive plans to address areas of concern.\n\n - Assist with Technical Support for your customers as needed.\n\n - Help us develop a scaled approach for customer success and retention, ensuring customer needs are met efficiently.\n\n - Serve as the voice of the customer within Nooks, providing product feedback to ensure commercial customer requirements are successfully met.\n\n\n\n\nREQUIREMENTS\n\n - 2+ years of B2B SaaS CSM experience managing a portfolio of 45+ accounts with a successful renewals track record\n\n - 2+ years of product implementation, and customer onboarding and support experience, ensuring easy access to relevant resources throughout the customer journey\n\n - 1+ years of SDR experience\n\n - Familiarity with Sales tech stack and experience with tools such as Outreach, Salesloft, Salesforce, HubSpot, or Apollo\n\n - Comfortable with data analytics and experience using data to proactively identify customer challenges\n\n - Excellent written and verbal communication skills\n\n - Self-starter with experience learning and working with a rapidly-changing SaaS tool, ideally in an early-stage startup\n\n - Demonstrated success taking ownership, working across teams, and wearing many hats in a dynamic, fast-paced environment\n\n\n\nWe offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. We pay all employees competitively relative to the market. On top of this, we offer equity, generous perks, and comprehensive benefits.\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"9ba598bf-0e77-4060-82a6-ae5f6af0a465","title":"Customer Success Manager, MM/ENT ","department":"Customer Success & Support","team":"Customer Success & Support","employmentType":"FullTime","location":"United States (Any Time Zone)","secondaryLocations":[],"publishedAt":"2026-08-25T16:33:08.317+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/9ba598bf-0e77-4060-82a6-ae5f6af0a465","applyUrl":"https://jobs.ashbyhq.com/nooks/9ba598bf-0e77-4060-82a6-ae5f6af0a465/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
Our Customer Success Managers ensure mid-market and enterprise customers maximize their value from Nooks and are delighted with the experience. They develop and maintain strong, multi-threaded relationships with key stakeholders and help them achieve their business goals through Nooks solutions.
This role is for someone who thrives on wearing multiple hats as they guide their stakeholders throughout the customer journey … onboarding new customers, proactively addressing adoption challenges, supporting the customer journey with thought-leadership content, and running the renewal process. Customer value is the key to successful renewals and expansions, and our CSMs focus relentlessly on maximizing the value for customers in their portfolio.
Manage a portfolio of ~20 mid-market and enterprise accounts, maximizing the impact and value of Nooks to users, stakeholders, and their business.
Own the full customer lifecycle including renewal negotiations, upsell, and cross-sell motions, consistently achieving net revenue retention targets across your portfolio.
Onboard new customers, ensuring a seamless integration of Nooks into their sales processes.
Develop and maintain multi-threaded relationships to ensure a deep understanding of customer business goals and a Nooks deployment that helps them achieve their goals.
Conduct regular customer check-ins to share Nooks outcomes, address any issues, and identify opportunities for optimization and growth.
Analyze customer usage metrics to identify Nooks features that might provide value and proactively lead upsell conversations.
Monitor customer health metrics and develop proactive plans to address areas of concern.
Assist with Technical Support for your customers as needed.
Serve as the voice of the customer within Nooks, providing product feedback to ensure customer requirements are successfully met.
5+ years of B2B SaaS CSM experience managing a portfolio of 20+ accounts with a successful renewals track record
2+ years of customer onboarding and support experience, ensuring easy access to relevant resources throughout the customer journey
Familiarity with Sales tech stack and experience with tools such as Outreach, Salesloft, Salesforce, HubSpot, or Apollo
Comfortable with data analytics and experience using data to proactively identify customer challenges
Excellent written and verbal communication skills
Self-starter with experience learning and working with a rapidly-changing SaaS tool, ideally in an early-stage startup
Demonstrated success taking ownership, working across teams, and wearing many hats in a dynamic, fast-paced environment
Please note if you are PST we will require 3x/week in our San Francisco office
We offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. We pay all employees competitively relative to the market. On top of this, we offer equity, generous perks, and comprehensive benefits.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nTHE ROLE\n\nOur Customer Success Managers ensure mid-market and enterprise customers maximize their value from Nooks and are delighted with the experience. They develop and maintain strong, multi-threaded relationships with key stakeholders and help them achieve their business goals through Nooks solutions.\n\nThis role is for someone who thrives on wearing multiple hats as they guide their stakeholders throughout the customer journey … onboarding new customers, proactively addressing adoption challenges, supporting the customer journey with thought-leadership content, and running the renewal process. Customer value is the key to successful renewals and expansions, and our CSMs focus relentlessly on maximizing the value for customers in their portfolio.\n\n\n\n\nRESPONSIBILITIES\n\n - Manage a portfolio of ~20 mid-market and enterprise accounts, maximizing the impact and value of Nooks to users, stakeholders, and their business.\n\n - Own the full customer lifecycle including renewal negotiations, upsell, and cross-sell motions, consistently achieving net revenue retention targets across your portfolio.\n\n - Onboard new customers, ensuring a seamless integration of Nooks into their sales processes.\n\n - Develop and maintain multi-threaded relationships to ensure a deep understanding of customer business goals and a Nooks deployment that helps them achieve their goals.\n\n - Conduct regular customer check-ins to share Nooks outcomes, address any issues, and identify opportunities for optimization and growth.\n\n - Analyze customer usage metrics to identify Nooks features that might provide value and proactively lead upsell conversations.\n\n - Monitor customer health metrics and develop proactive plans to address areas of concern.\n\n - Assist with Technical Support for your customers as needed.\n\n - Serve as the voice of the customer within Nooks, providing product feedback to ensure customer requirements are successfully met.\n\n\n\n\nREQUIREMENTS\n\n - 5+ years of B2B SaaS CSM experience managing a portfolio of 20+ accounts with a successful renewals track record\n\n - 2+ years of customer onboarding and support experience, ensuring easy access to relevant resources throughout the customer journey\n\n - Familiarity with Sales tech stack and experience with tools such as Outreach, Salesloft, Salesforce, HubSpot, or Apollo\n\n - Comfortable with data analytics and experience using data to proactively identify customer challenges\n\n - Excellent written and verbal communication skills\n\n - Self-starter with experience learning and working with a rapidly-changing SaaS tool, ideally in an early-stage startup\n\n - Demonstrated success taking ownership, working across teams, and wearing many hats in a dynamic, fast-paced environment\n\n - Please note if you are PST we will require 3x/week in our San Francisco office\n\n\n\nWe offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. We pay all employees competitively relative to the market. On top of this, we offer equity, generous perks, and comprehensive benefits.\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"bc1e16bf-7a79-4ee2-a069-9d6e8886b00b","title":"Senior Business Recruiter","department":"People Operations","team":"People Operations","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-29T17:14:28.406+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Fransisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/bc1e16bf-7a79-4ee2-a069-9d6e8886b00b","applyUrl":"https://jobs.ashbyhq.com/nooks/bc1e16bf-7a79-4ee2-a069-9d6e8886b00b/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
Help Nooks grow by supporting our recruiting efforts across various departments. You'll collaborate with team leads to understand their hiring needs, source candidates, and manage the end-to-end recruiting process. Your ability to build strong relationships and proactively drive the recruiting process will be key to our continued success.
Full-cycle recruiting for a range of roles from sourcing to onboarding.
Partner with hiring managers to identify talent needs and develop job descriptions.
Source candidates through various channels (online platforms, referrals, etc.).
Manage candidate relationships, ensuring a positive and smooth experience throughout the process.
Maintain accurate recruiting metrics and provide regular updates to the team on progress.
Assist in building and maintaining a pipeline of top talent, especially in areas where we are expanding.
Partner with leadership to develop scalable programs and processes
4+ years of recruiting experience, in-house at a strong tech startup.
Experience sourcing and hiring for Business/GTM roles. Marketing is a preference.
Strong organizational skills and attention to detail.
Excellent communication skills with a passion for delivering a great candidate experience.
3 days in office. Downtown San Francisco
We offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. We pay all employees competitively relative to the market. In compliance with pay transparency laws and in pursuit of pay equity and fairness, we publish salary ranges for our open roles. We offer equity, generous perks, and comprehensive benefits.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nTHE ROLE\n\nHelp Nooks grow by supporting our recruiting efforts across various departments. You'll collaborate with team leads to understand their hiring needs, source candidates, and manage the end-to-end recruiting process. Your ability to build strong relationships and proactively drive the recruiting process will be key to our continued success.\n\n\n\n\nRESPONSIBILITIES\n\n - Full-cycle recruiting for a range of roles from sourcing to onboarding. \n\n - Partner with hiring managers to identify talent needs and develop job descriptions.\n\n - Source candidates through various channels (online platforms, referrals, etc.).\n\n - Manage candidate relationships, ensuring a positive and smooth experience throughout the process.\n\n - Maintain accurate recruiting metrics and provide regular updates to the team on progress.\n\n - Assist in building and maintaining a pipeline of top talent, especially in areas where we are expanding.\n\n - Partner with leadership to develop scalable programs and processes \n\n\n\n\nREQUIREMENTS\n\n - 4+ years of recruiting experience, in-house at a strong tech startup. \n\n - Experience sourcing and hiring for Business/GTM roles. Marketing is a preference.\n\n - Strong organizational skills and attention to detail.\n\n - Excellent communication skills with a passion for delivering a great candidate experience.\n\n - 3 days in office. Downtown San Francisco\n\n\n\nWe offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. We pay all employees competitively relative to the market. In compliance with pay transparency laws and in pursuit of pay equity and fairness, we publish salary ranges for our open roles. We offer equity, generous perks, and comprehensive benefits.\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"5d9ee695-f9d6-4d09-b847-9532511f00d4","title":"AI Deployment Strategist","department":"Customer Success & Support","team":"Customer Success & Support","employmentType":"FullTime","location":"United States (Any Time Zone)","secondaryLocations":[],"publishedAt":"2026-03-25T16:08:07.531+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/5d9ee695-f9d6-4d09-b847-9532511f00d4","applyUrl":"https://jobs.ashbyhq.com/nooks/5d9ee695-f9d6-4d09-b847-9532511f00d4/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
Do you enjoy leading discovery sessions with Rev Ops leaders in the morning, followed by hands-on product configuration in the afternoon? Do you thrive on working with a rapidly changing, innovative AI product? Does your passion for helping others shine through when you’re working with customers?
If so, come help build our growing implementation function for Nooks AI products and help transform how GTM teams work! Our AI Deployment Strategists lead post-sale engagements and may assist with presales trials. This role requires a broad set of skills and a passion for leading implementations, hands-on setup, troubleshooting, enablement, and more! Join our foundational team! Come and make your mark!
Lead customer deployments, from kickoff to launch:
Manage multiple stakeholders from Rev Operations, Sales, and Marketing, providing a positive experience and ensuring their goals are met
Develop and manage a project plan that delivers quick time to value and on-time delivery
Conduct discovery sessions to understand customer goals, success metrics, GTM initiatives, workflow, and prospect lead requirements that drive setup decisions
Guide customers through configuration and testing based on their requirements and Nooks best practices
Collaborate with Engineering on migration and cutover when launching Nooks
Coordinate technical integrations with Salesforce and other sales tools
Set up and configure AI-powered signals, workflows, and email templates
Proactively identify implementation barriers and collaborate with the internal & external teams to address them
Guide customers through user adoption activities, including launch communications, and deliver end-user training
Collaborate with the Customer Success Manager in sharing results, insights, and recommendations during check-in and QBR meetings
Collaborate with the Customer Success Manager in post-implementation services, as required
Collaborate with internal teams to continuously improve the product, implementation process, and customer experience across all touchpoints
Help build our pre and post-sale implementation practice by developing processes, best practices guides, documentation, and internal enablement
2+ years of enterprise SaaS implementation and onboarding experience with Fortune 500 customers
Domain expertise in Revenue or Sales Operations with a deep understanding of sales prospecting tools and workflows.
Experience with the sales tech stack (workflow and integrations), including Salesforce, HubSpot, Outreach, and Salesloft.
Outstanding customer management skills (discovery, advisory, project management, and stakeholder management)
Experience managing multiple customer engagements simultaneously and ensuring a successful and timely completion
Excellent written and verbal communication skills, with the ability to simplify complex technical concepts for non-technical audiences
Proven success at an early-stage company, demonstrating adaptability and the ability to thrive in a fast-paced, ambiguous environment
Highly collaborative and proactive problem-solver with excellent organizational skills
Experience with AI prompting and building workflows
1-2 years of B2B SaaS presales/solutions engineer experience
We offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. We pay all employees competitively relative to the market. On top of this, we offer equity, generous perks, and comprehensive benefits.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nTHE ROLE\n\nDo you enjoy leading discovery sessions with Rev Ops leaders in the morning, followed by hands-on product configuration in the afternoon? Do you thrive on working with a rapidly changing, innovative AI product? Does your passion for helping others shine through when you’re working with customers?\n\n\n\nIf so, come help build our growing implementation function for Nooks AI products and help transform how GTM teams work! Our AI Deployment Strategists lead post-sale engagements and may assist with presales trials. This role requires a broad set of skills and a passion for leading implementations, hands-on setup, troubleshooting, enablement, and more! Join our foundational team! Come and make your mark!\n\n\n\n\nRESPONSIBILITIES\n\n - Lead customer deployments, from kickoff to launch:\n \n - Manage multiple stakeholders from Rev Operations, Sales, and Marketing, providing a positive experience and ensuring their goals are met\n \n - Develop and manage a project plan that delivers quick time to value and on-time delivery\n \n - Conduct discovery sessions to understand customer goals, success metrics, GTM initiatives, workflow, and prospect lead requirements that drive setup decisions\n \n - Guide customers through configuration and testing based on their requirements and Nooks best practices\n \n - Collaborate with Engineering on migration and cutover when launching Nooks\n \n - Coordinate technical integrations with Salesforce and other sales tools\n \n - Set up and configure AI-powered signals, workflows, and email templates\n \n - Proactively identify implementation barriers and collaborate with the internal & external teams to address them\n \n - Guide customers through user adoption activities, including launch communications, and deliver end-user training\n \n - Collaborate with the Customer Success Manager in sharing results, insights, and recommendations during check-in and QBR meetings\n \n - Collaborate with the Customer Success Manager in post-implementation services, as required\n\n - Collaborate with internal teams to continuously improve the product, implementation process, and customer experience across all touchpoints\n\n - Help build our pre and post-sale implementation practice by developing processes, best practices guides, documentation, and internal enablement\n \n \n\n\nREQUIREMENTS\n\n - 2+ years of enterprise SaaS implementation and onboarding experience with Fortune 500 customers\n\n - Domain expertise in Revenue or Sales Operations with a deep understanding of sales prospecting tools and workflows.\n\n - Experience with the sales tech stack (workflow and integrations), including Salesforce, HubSpot, Outreach, and Salesloft.\n\n - Outstanding customer management skills (discovery, advisory, project management, and stakeholder management)\n\n - Experience managing multiple customer engagements simultaneously and ensuring a successful and timely completion\n\n - Excellent written and verbal communication skills, with the ability to simplify complex technical concepts for non-technical audiences\n\n - Proven success at an early-stage company, demonstrating adaptability and the ability to thrive in a fast-paced, ambiguous environment\n\n - Highly collaborative and proactive problem-solver with excellent organizational skills\n\n \n\n\nNICE TO HAVE\n\n - Experience with AI prompting and building workflows\n\n - 1-2 years of B2B SaaS presales/solutions engineer experience\n\n\n\nWe offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. We pay all employees competitively relative to the market. On top of this, we offer equity, generous perks, and comprehensive benefits.\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"09318983-a7c9-48a9-a3b8-c88370db4d7a","title":"Customer Success Manager, SMB (EST)","department":"Customer Success & Support","team":"Customer Success & Support","employmentType":"FullTime","location":"Eastern Standard Time Zone","secondaryLocations":[],"publishedAt":"2025-12-18T15:30:19.638+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/09318983-a7c9-48a9-a3b8-c88370db4d7a","applyUrl":"https://jobs.ashbyhq.com/nooks/09318983-a7c9-48a9-a3b8-c88370db4d7a/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
Our SMB Customer Success Managers use a scaled approach to ensure customers are maximizing their value from Nooks and are delighted with the experience.
This role is for someone who thrives on wearing multiple hats … onboarding new customers, proactively reaching out to customers with adoption challenges, supporting the customer journey with high-value content, and running the renewal process. Customer value is the key to successful renewals and expansions, and our CSMs focus relentlessly on maximizing the value for customers in their portfolio using a scaled approach.
This person will be managing accounts in EST/EMEA, so we will only be considering candidates in EST.
Manage a portfolio of 150 SMB accounts, maximizing the impact and value of Nooks to users, stakeholders, and their business.
Onboard new customers, ensuring a seamless integration of Nooks into their sales processes.
Analyze customer usage metrics to identify Nooks features that might provide value and proactively lead upsell conversations.
Monitor customer health metrics and develop proactive plans to address areas of concern.
Assist with Technical Support for your customers as needed.
Help us develop a scaled approach for customer success and retention, ensuring customer needs are met efficiently.
Serve as the voice of the customer within Nooks, providing product feedback to ensure SMB customer requirements are successfully met.
1+ years of SDR experience
1+ years of customer onboarding and support experience with a B2B SaaS tool
Sales domain expertise and experience working with Sales/Sales Development stakeholders is critical
1+ years of B2B SaaS CSM experience managing a portfolio of 100+ accounts with a successful renewals track record preferred
Hands-on experience with an SEP such as Outreach, Salesloft, or HubSpot and familiarity with Sales tech stack
Comfortable with data analytics and experience using data to proactively identify customer challenges
Excellent written and verbal communication skills
Self-starter with experience learning and working with a rapidly-changing SaaS tool, ideally in an early-stage startup
Demonstrated success taking ownership, working across teams, and wearing many hats in a dynamic, fast-paced environment
We offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. We pay all employees competitively relative to the market. On top of this, we offer equity, generous perks, and comprehensive benefits.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nTHE ROLE\n\nOur SMB Customer Success Managers use a scaled approach to ensure customers are maximizing their value from Nooks and are delighted with the experience. \n\n\n\nThis role is for someone who thrives on wearing multiple hats … onboarding new customers, proactively reaching out to customers with adoption challenges, supporting the customer journey with high-value content, and running the renewal process. Customer value is the key to successful renewals and expansions, and our CSMs focus relentlessly on maximizing the value for customers in their portfolio using a scaled approach. \n\n\n\nThis person will be managing accounts in EST/EMEA, so we will only be considering candidates in EST. \n\n\n\n\n\nRESPONSIBILITIES\n\n - Manage a portfolio of 150 SMB accounts, maximizing the impact and value of Nooks to users, stakeholders, and their business.\n\n - Onboard new customers, ensuring a seamless integration of Nooks into their sales processes.\n\n - Analyze customer usage metrics to identify Nooks features that might provide value and proactively lead upsell conversations. \n\n - Monitor customer health metrics and develop proactive plans to address areas of concern.\n\n - Assist with Technical Support for your customers as needed.\n\n - Help us develop a scaled approach for customer success and retention, ensuring customer needs are met efficiently. \n\n - Serve as the voice of the customer within Nooks, providing product feedback to ensure SMB customer requirements are successfully met.\n\n\n\n\nREQUIREMENTS\n\n - 1+ years of SDR experience\n\n - 1+ years of customer onboarding and support experience with a B2B SaaS tool\n\n - Sales domain expertise and experience working with Sales/Sales Development stakeholders is critical\n\n - 1+ years of B2B SaaS CSM experience managing a portfolio of 100+ accounts with a successful renewals track record preferred\n\n - Hands-on experience with an SEP such as Outreach, Salesloft, or HubSpot and familiarity with Sales tech stack\n\n - Comfortable with data analytics and experience using data to proactively identify customer challenges \n\n - Excellent written and verbal communication skills\n\n - Self-starter with experience learning and working with a rapidly-changing SaaS tool, ideally in an early-stage startup\n\n - Demonstrated success taking ownership, working across teams, and wearing many hats in a dynamic, fast-paced environment \n\n\n\nWe offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. We pay all employees competitively relative to the market. On top of this, we offer equity, generous perks, and comprehensive benefits.\n\n\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"c594b78f-ff28-4996-bdd4-0844998d2d14","title":"Manager, Sales Development Representative ","department":"GTM","team":"Sales Development","employmentType":"FullTime","location":"United States (Any Time Zone)","secondaryLocations":[],"publishedAt":"2026-09-01T22:59:04.901+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/c594b78f-ff28-4996-bdd4-0844998d2d14","applyUrl":"https://jobs.ashbyhq.com/nooks/c594b78f-ff28-4996-bdd4-0844998d2d14/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
We’re looking for an experienced Sales Development Manager to lead one of our Mid-Market SDR teams! Reporting into the VP of Sales Development, you bring 3+ years experience managing a high performing outbound SDR team from multiple B2B SaaS orgs. You shouldn’t be afraid to pick up the phone and have experience building outbound messaging through all prospecting channels - phone, email + linkedin. Working closely with marketing + sales leadership, you’re experienced with hiring, coaching and motivating a senior, outbound focused team to hit and exceed pipe gen targets, in a fast paced environment. You should be comfortable and excited to constantly be in the weeds in our product, working closely with our Engineer & Product teams to provide feedback and ideas for future customers.
Hire [senior] top talent to the team as we continue to grow
Onboard and train new reps to the team
Run effective 1:1’s weekly with reps to provide analysis, coaching, performance management and career growth support
Work closely with the VP of Sales Development, VP Sales & CMO to ensure messaging + talk tracks are aligned and effective
Provide product feedback and ideas to our product/engineering team on an ongoing basis to help contribute to the vision and value of Nooks for our customers
Work directly with sales leadership to ensure SDR + AE alignment in processes, messaging + strategy
Build and consistently iterate on outbound sequences and templates
Identify and resolve process bottlenecks, data issues and inconsistencies in process, systems and strategy
Assist with list building + target account gathering for the team
Utilize analytics and data to uncover and follow patterns to guide the team
3+ years of sales development management experience leading an outbound team, ideally in B2B SaaS
Experience selling to GTM leaders
Experience promoting SDRs into other departments of the organization
Experience and ability to thrive in a rapidly changing environment and enjoys getting their hands dirty – This means leading by example and not being afraid of picking up the phone to show new SDRs how to get the job done
Proven experience growing high performing SDR teams
Passion to hire well, coach, and hold team members to high standards
Strong analytic skills and the ability to leverage data to determine how we should prioritize improvements
Deep familiar with using Claude code, or other LLM models + agent building tools
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nSALES DEVELOPMENT MANAGER (SDR MANAGER) - REMOTE\n\n\n\n\nTHE ROLE\n\nWe’re looking for an experienced Sales Development Manager to lead one of our Mid-Market SDR teams! Reporting into the VP of Sales Development, you bring 3+ years experience managing a high performing outbound SDR team from multiple B2B SaaS orgs. You shouldn’t be afraid to pick up the phone and have experience building outbound messaging through all prospecting channels - phone, email + linkedin. Working closely with marketing + sales leadership, you’re experienced with hiring, coaching and motivating a senior, outbound focused team to hit and exceed pipe gen targets, in a fast paced environment. You should be comfortable and excited to constantly be in the weeds in our product, working closely with our Engineer & Product teams to provide feedback and ideas for future customers.\n\n\n\n\nRESPONSIBILITIES\n\n - Hire [senior] top talent to the team as we continue to grow\n\n - Onboard and train new reps to the team\n\n - Run effective 1:1’s weekly with reps to provide analysis, coaching, performance management and career growth support\n\n - Work closely with the VP of Sales Development, VP Sales & CMO to ensure messaging + talk tracks are aligned and effective\n\n - Provide product feedback and ideas to our product/engineering team on an ongoing basis to help contribute to the vision and value of Nooks for our customers\n\n - Work directly with sales leadership to ensure SDR + AE alignment in processes, messaging + strategy\n\n - Build and consistently iterate on outbound sequences and templates\n\n - Identify and resolve process bottlenecks, data issues and inconsistencies in process, systems and strategy\n\n - Assist with list building + target account gathering for the team\n\n - Utilize analytics and data to uncover and follow patterns to guide the team\n \n \n\n\nREQUIREMENTS\n\n - 3+ years of sales development management experience leading an outbound team, ideally in B2B SaaS\n\n - Experience selling to GTM leaders\n\n - Experience promoting SDRs into other departments of the organization\n\n - Experience and ability to thrive in a rapidly changing environment and enjoys getting their hands dirty – This means leading by example and not being afraid of picking up the phone to show new SDRs how to get the job done\n\n - Proven experience growing high performing SDR teams\n\n - Passion to hire well, coach, and hold team members to high standards\n\n - Strong analytic skills and the ability to leverage data to determine how we should prioritize improvements\n\n - Deep familiar with using Claude code, or other LLM models + agent building tools\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"962a7860-ad00-4313-92e0-438df6a520a4","title":"Recruiting Coordinator","department":"People Operations","team":"People Operations","employmentType":"Contract","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-09-16T17:54:58.222+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/962a7860-ad00-4313-92e0-438df6a520a4","applyUrl":"https://jobs.ashbyhq.com/nooks/962a7860-ad00-4313-92e0-438df6a520a4/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
Recruiting Coordinator
The Role
This is a Contract-Hire Role
We are adding a teammate to our high agency team to manage the day-to-day Recruiting Coordination of our San Francisco and Seattle offices and play a key role in the candidate experience.
You will be the primary scheduler and host to the majority of candidates visiting Nooks. You will ensure they leave our interviews with a delightful experience.
Primary Responsibilities:
Coordinate candidate interviews, manage schedules, and ensure seamless calendar alignment across multiple stakeholders.
Create and execute a world-class candidate experience
Work with Recruiting operations to create recruiting programs
Help plan and execute office events, including team-building activities, celebrations, and company meetings.
Strong organizational skills and attention to detail
Excellent interpersonal and communication skills
some recruiting, coordinating, ops, or office manager experience
Ability to handle confidential information with discretion
High agency, low ego, and team-oriented
Experience with Ashby or another ATS is helpful but not required
0-2 Years of coordinating or administration experience
We pay all employees competitively relative to the market. In compliance with pay transparency laws and in pursuit of pay equity and fairness.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\nRecruiting Coordinator\n\n\nThe Role\n\nThis is a Contract-Hire Role\n\nWe are adding a teammate to our high agency team to manage the day-to-day Recruiting Coordination of our San Francisco and Seattle offices and play a key role in the candidate experience. \n\nYou will be the primary scheduler and host to the majority of candidates visiting Nooks. You will ensure they leave our interviews with a delightful experience. \n\n\n\nPrimary Responsibilities:\n\nCoordinate candidate interviews, manage schedules, and ensure seamless calendar alignment across multiple stakeholders.\n\n - Create and execute a world-class candidate experience \n\n - Work with Recruiting operations to create recruiting programs\n\n - Help plan and execute office events, including team-building activities, celebrations, and company meetings.\n\n\nQUALIFICATIONS AND BACKGROUND:\n\n - Strong organizational skills and attention to detail\n\n - Excellent interpersonal and communication skills\n\n - some recruiting, coordinating, ops, or office manager experience\n\n - Ability to handle confidential information with discretion\n\n - High agency, low ego, and team-oriented\n\n - Experience with Ashby or another ATS is helpful but not required\n\n - 0-2 Years of coordinating or administration experience\n\n\n\nWe pay all employees competitively relative to the market. In compliance with pay transparency laws and in pursuit of pay equity and fairness. \n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"30598518-dcc0-4c9d-8867-01d66ca4c7e8","title":"Sales Development Representative, SDR (Hybrid)","department":"GTM","team":"Sales Development","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-05-21T15:53:57.146+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Fransisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/30598518-dcc0-4c9d-8867-01d66ca4c7e8","applyUrl":"https://jobs.ashbyhq.com/nooks/30598518-dcc0-4c9d-8867-01d66ca4c7e8/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
We’re looking for a Sales Development Rep (SDR) with 2+ years experience selling into sales leaders at another B2B SaaS org. You shouldn’t be afraid to pick up the phone and have experience building outbound messaging through all prospecting channels - phone, email + LinkedIn. You’ll be involved in generating outbound pipeline for our Account Executive team and may also be involved in running trials with prospects to get your hands dirty in what it takes to bring new clients on board.
You’ll do your own account research to ensure relevant, personalized messaging
Utilize all prospecting channels to reach out to prospects
Create outbound email templates for you and the team to test, utilize and build on
Support teammates with best practices (and learn theirs) in a collaborative team environment
Work collaboratively across teams - including Engineering, Product and Marketing to support product and marketing growth
2+ years of relevant sales experience selling into the sales leader persona
Experience prospecting into B2B SaaS companies mid-market / SMB
Ideally have experience working in a fast paced startup environment
Strong problem solving, issue-resolution, and multi-tasking skills, the ability to work in a deadline-driven work environment, and a keen attention to detail.
Strong leadership and team building skills
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nTHE ROLE\n\nWe’re looking for a Sales Development Rep (SDR) with 2+ years experience selling into sales leaders at another B2B SaaS org. You shouldn’t be afraid to pick up the phone and have experience building outbound messaging through all prospecting channels - phone, email + LinkedIn. You’ll be involved in generating outbound pipeline for our Account Executive team and may also be involved in running trials with prospects to get your hands dirty in what it takes to bring new clients on board.\n\n\n\n\nRESPONSIBILITIES\n\n - You’ll do your own account research to ensure relevant, personalized messaging\n\n - Utilize all prospecting channels to reach out to prospects\n\n - Create outbound email templates for you and the team to test, utilize and build on\n\n - Support teammates with best practices (and learn theirs) in a collaborative team environment\n\n - Work collaboratively across teams - including Engineering, Product and Marketing to support product and marketing growth\n\n\n\n\nREQUIREMENTS\n\n - 2+ years of relevant sales experience selling into the sales leader persona\n\n - Experience prospecting into B2B SaaS companies mid-market / SMB\n\n - Ideally have experience working in a fast paced startup environment\n\n - Strong problem solving, issue-resolution, and multi-tasking skills, the ability to work in a deadline-driven work environment, and a keen attention to detail.\n\n - Strong leadership and team building skills\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"3da438cc-0e56-468a-8b09-8844532d6331","title":"Senior Sales Development Representative, Enterprise (Remote)","department":"GTM","team":"Sales Development","employmentType":"FullTime","location":"United States (Any Time Zone)","secondaryLocations":[],"publishedAt":"2026-07-24T22:47:18.379+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/3da438cc-0e56-468a-8b09-8844532d6331","applyUrl":"https://jobs.ashbyhq.com/nooks/3da438cc-0e56-468a-8b09-8844532d6331/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
We’re looking for an Enterprise Sales Development Rep (SDR) with 2+ years experience selling into sales leaders at large, enterprise orgs. You shouldn’t be afraid to pick up the phone and have experience building outbound messaging through all prospecting channels - phone, email + linkedin. Working closely with an Account Executive, you’re experienced with building a bottom up + top down strategy to break into some of the largest organizations in the world. You’ll be involved in generating outbound pipeline, creating ground swell and building a point of view for VP’s and department heads at large organizations. You may also be involved in running trials with prospects to get your hands dirty in what it takes to bring new clients on board.
2+ years of outbound sales experience selling into the sales leader persona
Experience prospecting into B2B SaaS Enterprise organizations
Experience account mapping + working closely with an Account Executive
Fluent in all prospecting channels, with a preference for cold calling
Ideally have experience working in a fast paced startup environment
Strong problem solving, issue-resolution, and multi-tasking skills, the ability to work in a deadline-driven work environment, and a keen attention to detail.
Strong leadership and team building skills
2+ years of relevant sales experience selling into the sales leader persona
Experience prospecting into enterprise organizations
Experience prospecting into B2B SaaS companies
Ideally have experience working in a fast paced startup environment
Strong problem solving, issue-resolution, and multi-tasking skills, the ability to work in a deadline-driven work environment, and a keen attention to detail.
Strong leadership and team building skills
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nTHE ROLE\n\nWe’re looking for an Enterprise Sales Development Rep (SDR) with 2+ years experience selling into sales leaders at large, enterprise orgs. You shouldn’t be afraid to pick up the phone and have experience building outbound messaging through all prospecting channels - phone, email + linkedin. Working closely with an Account Executive, you’re experienced with building a bottom up + top down strategy to break into some of the largest organizations in the world. You’ll be involved in generating outbound pipeline, creating ground swell and building a point of view for VP’s and department heads at large organizations. You may also be involved in running trials with prospects to get your hands dirty in what it takes to bring new clients on board.\n\n\n\n\nRESPONSIBILITIES\n\n - 2+ years of outbound sales experience selling into the sales leader persona\n\n - Experience prospecting into B2B SaaS Enterprise organizations\n\n - Experience account mapping + working closely with an Account Executive\n\n - Fluent in all prospecting channels, with a preference for cold calling\n\n - Ideally have experience working in a fast paced startup environment\n\n - Strong problem solving, issue-resolution, and multi-tasking skills, the ability to work in a deadline-driven work environment, and a keen attention to detail.\n\n - Strong leadership and team building skills\n\n\n\n\nREQUIREMENTS\n\n - 2+ years of relevant sales experience selling into the sales leader persona\n\n - Experience prospecting into enterprise organizations\n\n - Experience prospecting into B2B SaaS companies\n\n - Ideally have experience working in a fast paced startup environment\n\n - Strong problem solving, issue-resolution, and multi-tasking skills, the ability to work in a deadline-driven work environment, and a keen attention to detail.\n\n - Strong leadership and team building skills\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"969fc2b6-c478-4e5a-8832-426237c5ea9f","title":"Product Manager - Agent Platform","department":"Product","team":"Product","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2025-10-29T23:15:43.400+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/969fc2b6-c478-4e5a-8832-426237c5ea9f","applyUrl":"https://jobs.ashbyhq.com/nooks/969fc2b6-c478-4e5a-8832-426237c5ea9f/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
Lead the strategy, roadmap, and execution for a major product area critical to Nooks’ AI sales platform.
Drive high-impact initiatives that combine cutting-edge AI capabilities with deep understanding of sales workflows.
Mentor and guide other product managers, helping elevate product thinking, prioritization, and execution quality.
Partner closely with engineering and design leadership to define ambitious but achievable technical and UX goals.
Engage deeply with customers and data to identify new opportunities for automation, efficiency, and revenue growth.
Communicate product vision and outcomes clearly to executives and the broader organization.
7+ years of product management experience, including time as a senior or staff-level PM leading complex initiatives.
Demonstrated success driving strategy and execution for large-scale SaaS or AI-powered products.
Strong technical acumen — able to work closely with engineering teams and make informed tradeoffs.
Exceptional communication and leadership skills with the ability to influence across functions and levels.
Deep empathy for users and a passion for designing systems that make work faster, simpler, and more human.
Experience building or leading products in the sales tech, AI, or productivity domains is a strong plus.
Compensation at Nooks for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options, comprehensive health, dental, and vision insurance, life and disability insurance, hybrid work, and unlimited paid time off. Note that benefits are subject to change and may vary based on the jurisdiction of employment.
We offer competitive compensation to attract the best people and reward them for their contributions to our mission. Please reference the job posting’s subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the location listed is: $210K - $280K annually. On top of base salary, we also offer equity, generous perks and comprehensive benefits.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nRESPONSIBILITIES\n\n - Lead the strategy, roadmap, and execution for a major product area critical to Nooks’ AI sales platform.\n\n - Drive high-impact initiatives that combine cutting-edge AI capabilities with deep understanding of sales workflows.\n\n - Mentor and guide other product managers, helping elevate product thinking, prioritization, and execution quality.\n\n - Partner closely with engineering and design leadership to define ambitious but achievable technical and UX goals.\n\n - Engage deeply with customers and data to identify new opportunities for automation, efficiency, and revenue growth.\n\n - Communicate product vision and outcomes clearly to executives and the broader organization.\n\n\n\n\nREQUIREMENTS\n\n - 7+ years of product management experience, including time as a senior or staff-level PM leading complex initiatives.\n\n - Demonstrated success driving strategy and execution for large-scale SaaS or AI-powered products.\n\n - Strong technical acumen — able to work closely with engineering teams and make informed tradeoffs.\n\n - Exceptional communication and leadership skills with the ability to influence across functions and levels.\n\n - Deep empathy for users and a passion for designing systems that make work faster, simpler, and more human.\n\n - Experience building or leading products in the sales tech, AI, or productivity domains is a strong plus.\n\nCompensation at Nooks for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options, comprehensive health, dental, and vision insurance, life and disability insurance, hybrid work, and unlimited paid time off. Note that benefits are subject to change and may vary based on the jurisdiction of employment.\n\nWe offer competitive compensation to attract the best people and reward them for their contributions to our mission. Please reference the job posting’s subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the location listed is: $210K - $280K annually. On top of base salary, we also offer equity, generous perks and comprehensive benefits.\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"f4f3c018-42ab-4680-8dc7-218ffcd7c5ad","title":"Sales Manager, Mid-Market","department":"GTM","team":"Sales","employmentType":"FullTime","location":"United States (Any Time Zone)","secondaryLocations":[],"publishedAt":"2026-06-18T16:45:35.635+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/f4f3c018-42ab-4680-8dc7-218ffcd7c5ad","applyUrl":"https://jobs.ashbyhq.com/nooks/f4f3c018-42ab-4680-8dc7-218ffcd7c5ad/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
Our customers use Nooks for most of their day (avg ~3hrs/business day). Nooks currently owns end-to-end workflows around sales calls:
AI dialer - automates the manual parts of the calling process: skipping answering machines, leaving voicemails, taking notes, logging calls, even figuring out what to say on a call
Analytics - we record, transcribe, and analyze every call. Since these are all outbound calls with little context, these calls follow similar structure - opener, pitch, questions/objections, ask for meeting, etc. So we can answer questions like: “which reps struggle to book the meeting with prospects who showed interest” or “what are the most common objections across each of our key personas”
Salesfloor - sales reps & managers can work together throughout the day, listen to each others’ calls, give real-time advice, coaching, shadowing, onboarding, training.
Teams that use Nooks often see a 2-3x increase in reps’ productivity within weeks! And we’re working on adding prospecting / research workflows (to-be-announced soon!)
We’re looking for a Sales Manager to help us build out our Mid-Market segment. This is an important role as this person will help us execute and refine our sales playbook as we scale the MM sales org. You shouldn’t be afraid to get your hands dirty, help your team drive deals forward and lead by example.
Deeply learn and understand the Nooks value proposition
Support your team by co-selling on calls, helping during trials, and leading pricing/negotiation calls when needed
You’ll be responsible for interviewing, hiring, and on-boarding new reps
Implement, improve and standardize key sales processes in service of driving predictable revenue growth.
Monitor sales performance: activity, pipelines, monthly forecasts, and closed-deals to ensure quota attainment
6+ years of sales experience (preferably within SaaS)
3+ years of sales management experience in tech sales
You have a deep understanding of outbound selling and prospecting.
Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.
Strong problem solving, issue-resolution, and multi-tasking skills, the ability to work in a deadline-driven work environment, and a keen attention to detail.
Strong leadership and team building skills
Bonus if you have
Experience with Sandler and Challenger sales methodologies
Sold into or led teams selling into sales leaders
Ran trials as part of a sales motion
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nNOOKS TODAY\n\nOur customers use Nooks for most of their day (avg ~3hrs/business day). Nooks currently owns end-to-end workflows around sales calls:\n\n - AI dialer - automates the manual parts of the calling process: skipping answering machines, leaving voicemails, taking notes, logging calls, even figuring out what to say on a call\n\n - Analytics - we record, transcribe, and analyze every call. Since these are all outbound calls with little context, these calls follow similar structure - opener, pitch, questions/objections, ask for meeting, etc. So we can answer questions like: “which reps struggle to book the meeting with prospects who showed interest” or “what are the most common objections across each of our key personas”\n\n - Salesfloor - sales reps & managers can work together throughout the day, listen to each others’ calls, give real-time advice, coaching, shadowing, onboarding, training.\n\nTeams that use Nooks often see a 2-3x increase in reps’ productivity within weeks! And we’re working on adding prospecting / research workflows (to-be-announced soon!)\n\n\n\n\nTHE ROLE\n\nWe’re looking for a Sales Manager to help us build out our Mid-Market segment. This is an important role as this person will help us execute and refine our sales playbook as we scale the MM sales org. You shouldn’t be afraid to get your hands dirty, help your team drive deals forward and lead by example.\n\n\n\n\nRESPONSIBILITIES\n\n - Deeply learn and understand the Nooks value proposition\n\n - Support your team by co-selling on calls, helping during trials, and leading pricing/negotiation calls when needed\n\n - You’ll be responsible for interviewing, hiring, and on-boarding new reps\n\n - Implement, improve and standardize key sales processes in service of driving predictable revenue growth.\n\n - Monitor sales performance: activity, pipelines, monthly forecasts, and closed-deals to ensure quota attainment\n\n\n\n\nREQUIREMENTS\n\n - 6+ years of sales experience (preferably within SaaS)\n\n - 3+ years of sales management experience in tech sales\n\n - You have a deep understanding of outbound selling and prospecting.\n\n - Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.\n\n - Strong problem solving, issue-resolution, and multi-tasking skills, the ability to work in a deadline-driven work environment, and a keen attention to detail.\n\n - Strong leadership and team building skills\n\nBonus if you have\n\n - Experience with Sandler and Challenger sales methodologies\n\n - Sold into or led teams selling into sales leaders\n\n - Ran trials as part of a sales motion\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"2642548a-6d9a-483b-8209-b390084ed383","title":"Account Executive, Commercial","department":"GTM","team":"Sales","employmentType":"FullTime","location":"United States (Any Time Zone)","secondaryLocations":[],"publishedAt":"2026-09-01T19:36:57.563+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/2642548a-6d9a-483b-8209-b390084ed383","applyUrl":"https://jobs.ashbyhq.com/nooks/2642548a-6d9a-483b-8209-b390084ed383/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
We’re looking for an early Account Executive, Commercial to execute and refine our sales playbook from lead generation to closing. You shouldn’t be afraid to get your hands dirty and prospect yourself. You’ll be involved in closing deals and improving our sales strategy.
You’ll run discovery calls, align key stakeholders and close deals
Source pipeline to help you hit revenue goals
Land and expand: build process and funnel for manual top-down reach out, onboarding, activation, and expansion
Evangelize the product and help close deals within our Commercial segment
Work collaboratively across teams - including Engineering, Product and Marketing
Establish the inbound lead requirements needed to meet your sales objectives
Provide full visibility into the sales pipeline at every stage of development
2+ years of relevant sales experience and a track record of exceeding quota (SDR / AE management experience a strong plus)
Experience selling to Commercial
Experience working as a Senior Sales Manager or Account Executive at a fast-paced SaaS company
Possess extensive knowledge of sales principles and practices, and an ability to coach others on them
Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.
Strong problem solving, issue-resolution, and multi-tasking skills, the ability to work in a deadline-driven work environment, and a keen attention to detail
Strong leadership and team building skills
Been an early AE at another startup
Sold to sales leaders in the past
We pay all employees competitively relative to the market. In compliance with pay transparency laws and in pursuit of pay equity and fairness, we publish salary ranges for our open roles. The OTE for this role is $170k ($85k base / $85k variable). On top of this, we offer equity, generous perks, and comprehensive benefits.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nTHE ROLE\n\nWe’re looking for an early Account Executive, Commercial to execute and refine our sales playbook from lead generation to closing. You shouldn’t be afraid to get your hands dirty and prospect yourself. You’ll be involved in closing deals and improving our sales strategy.\n\n\n\n\nRESPONSIBILITIES\n\n - You’ll run discovery calls, align key stakeholders and close deals\n\n - Source pipeline to help you hit revenue goals\n\n - Land and expand: build process and funnel for manual top-down reach out, onboarding, activation, and expansion\n\n - Evangelize the product and help close deals within our Commercial segment\n\n - Work collaboratively across teams - including Engineering, Product and Marketing\n\n - Establish the inbound lead requirements needed to meet your sales objectives\n\n - Provide full visibility into the sales pipeline at every stage of development\n\n\n\n\nREQUIREMENTS\n\n - 2+ years of relevant sales experience and a track record of exceeding quota (SDR / AE management experience a strong plus)\n\n - Experience selling to Commercial\n\n - Experience working as a Senior Sales Manager or Account Executive at a fast-paced SaaS company\n\n - Possess extensive knowledge of sales principles and practices, and an ability to coach others on them\n\n - Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.\n\n - Strong problem solving, issue-resolution, and multi-tasking skills, the ability to work in a deadline-driven work environment, and a keen attention to detail\n\n - Strong leadership and team building skills\n\n\n\n\nBONUS IF YOU HAVE\n\n - Been an early AE at another startup\n\n - Sold to sales leaders in the past\n\nWe pay all employees competitively relative to the market. In compliance with pay transparency laws and in pursuit of pay equity and fairness, we publish salary ranges for our open roles. The OTE for this role is $170k ($85k base / $85k variable). On top of this, we offer equity, generous perks, and comprehensive benefits.\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"6149647e-4047-4f96-9123-4e6e5399c1b7","title":"Sales Manager, Commercial","department":"GTM","team":"Sales","employmentType":"FullTime","location":"United States (Any Time Zone)","secondaryLocations":[],"publishedAt":"2025-12-09T17:21:22.693+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/6149647e-4047-4f96-9123-4e6e5399c1b7","applyUrl":"https://jobs.ashbyhq.com/nooks/6149647e-4047-4f96-9123-4e6e5399c1b7/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
Our customers use Nooks for most of their day (avg ~3hrs/business day). Nooks currently owns end-to-end workflows around sales calls:
AI dialer - automates the manual parts of the calling process: skipping answering machines, leaving voicemails, taking notes, logging calls, even figuring out what to say on a call
Analytics - we record, transcribe, and analyze every call. Since these are all outbound calls with little context, these calls follow similar structure - opener, pitch, questions/objections, ask for meeting, etc. So we can answer questions like: “which reps struggle to book the meeting with prospects who showed interest” or “what are the most common objections across each of our key personas”
Salesfloor - sales reps & managers can work together throughout the day, listen to each others’ calls, give real-time advice, coaching, shadowing, onboarding, training.
Teams that use Nooks often see a 2-3x increase in reps’ productivity within weeks! And we’re working on adding prospecting / research workflows (to-be-announced soon!)
We’re looking for a Sales Manager to help us build out our Commercial Sales team. To date, all sales management roles have been filled via internal promotion. This person will help us execute and refine our sales playbook as we scale the Commercial sales org. You shouldn’t be afraid to get your hands dirty, help your team drive deals forward and lead by example.
Deeply learn and understand the Nooks value proposition
Support your team by co-selling on calls, helping during trials, and leading pricing/negotiation calls when needed
Most of our Commercial team are SDR promotions but occasionally we’ll need to find great people externally.
You’ll be responsible for interviewing, hiring, and on-boarding new reps
Implement, improve and standardize key sales processes in service of driving predictable revenue growth.
Monitor sales performance: activity, pipelines, monthly forecasts, and closed-deals to ensure quota attainment
5+ years of sales experience (preferably within SaaS)
2+ years of sales management experience in tech sales
You have a deep understanding of outbound selling and prospecting.
Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.
Strong problem solving, issue-resolution, and multi-tasking skills, the ability to work in a deadline-driven work environment, and a keen attention to detail.
Strong leadership and team building skills
Bonus if you have
Experience with Sandler and Challenger sales methodologies
Sold into or led teams selling into sales leaders
Ran trials as part of a sales motion
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nNOOKS TODAY\n\nOur customers use Nooks for most of their day (avg ~3hrs/business day). Nooks currently owns end-to-end workflows around sales calls:\n\n - AI dialer - automates the manual parts of the calling process: skipping answering machines, leaving voicemails, taking notes, logging calls, even figuring out what to say on a call\n\n - Analytics - we record, transcribe, and analyze every call. Since these are all outbound calls with little context, these calls follow similar structure - opener, pitch, questions/objections, ask for meeting, etc. So we can answer questions like: “which reps struggle to book the meeting with prospects who showed interest” or “what are the most common objections across each of our key personas”\n\n - Salesfloor - sales reps & managers can work together throughout the day, listen to each others’ calls, give real-time advice, coaching, shadowing, onboarding, training.\n\nTeams that use Nooks often see a 2-3x increase in reps’ productivity within weeks! And we’re working on adding prospecting / research workflows (to-be-announced soon!)\n\n\n\n\nTHE ROLE\n\nWe’re looking for a Sales Manager to help us build out our Commercial Sales team. To date, all sales management roles have been filled via internal promotion. This person will help us execute and refine our sales playbook as we scale the Commercial sales org. You shouldn’t be afraid to get your hands dirty, help your team drive deals forward and lead by example.\n\n\n\n\nRESPONSIBILITIES\n\n - Deeply learn and understand the Nooks value proposition\n\n - Support your team by co-selling on calls, helping during trials, and leading pricing/negotiation calls when needed\n\n - Most of our Commercial team are SDR promotions but occasionally we’ll need to find great people externally.\n\n - You’ll be responsible for interviewing, hiring, and on-boarding new reps\n\n - Implement, improve and standardize key sales processes in service of driving predictable revenue growth.\n\n - Monitor sales performance: activity, pipelines, monthly forecasts, and closed-deals to ensure quota attainment\n\n\n\n\nREQUIREMENTS\n\n - 5+ years of sales experience (preferably within SaaS)\n\n - 2+ years of sales management experience in tech sales\n\n - You have a deep understanding of outbound selling and prospecting.\n\n - Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.\n\n - Strong problem solving, issue-resolution, and multi-tasking skills, the ability to work in a deadline-driven work environment, and a keen attention to detail.\n\n - Strong leadership and team building skills\n\nBonus if you have\n\n - Experience with Sandler and Challenger sales methodologies\n\n - Sold into or led teams selling into sales leaders\n\n - Ran trials as part of a sales motion\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"4fa27080-735f-4df3-9cbd-2072b34f02db","title":"Account Executive, Mid-Market","department":"GTM","team":"Sales","employmentType":"FullTime","location":"United States (Any Time Zone)","secondaryLocations":[],"publishedAt":"2025-10-16T14:24:12.190+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/4fa27080-735f-4df3-9cbd-2072b34f02db","applyUrl":"https://jobs.ashbyhq.com/nooks/4fa27080-735f-4df3-9cbd-2072b34f02db/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
We’re looking for a Mid-Market Account Executive to execute our sales process from lead generation to closing. You shouldn’t be afraid to get your hands dirty and prospect yourself. You’ll be involved in closing deals and improving our sales strategy.
You’ll run discovery calls, align key stakeholders and close deals
Source & build pipeline to help you hit revenue goals
Land and expand: build process and funnel for manual top-down reach out. Partner with Customer Success for customer onboarding, activation, and expansion
Evangelize the product and personally help close the largest MM deals. Be a leader in selling into new industries
Work collaboratively across teams - including Customer Success, Marketing, and Product
Provide full visibility into the sales pipeline at every stage of development
4+ years of relevant sales experience and a track record of exceeding quota (SDR / AE management experience a strong plus)
Experience selling to Mid-market and Enterprise prospects
Experience working as a Senior Sales Manager or Account Executive at a fast-paced SaaS company
Possess extensive knowledge of sales principles and practices, and an ability to coach others on them
Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.
Strong problem solving, issue-resolution, and multi-tasking skills, the ability to work in a deadline-driven work environment, and a keen attention to detail.
Strong leadership and team building skills
Been an early AE at another startup
Sold to sales leaders in the past
We pay all employees competitively relative to the market. In compliance with pay transparency laws and in pursuit of pay equity and fairness, we publish salary ranges for our open roles. The OTE for this role is $230k ($115k base / $115k variable). On top of this, we offer equity, generous perks, and comprehensive benefits.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nTHE ROLE\n\nWe’re looking for a Mid-Market Account Executive to execute our sales process from lead generation to closing. You shouldn’t be afraid to get your hands dirty and prospect yourself. You’ll be involved in closing deals and improving our sales strategy.\n\n\n\n\nRESPONSIBILITIES\n\n - You’ll run discovery calls, align key stakeholders and close deals\n\n - Source & build pipeline to help you hit revenue goals\n\n - Land and expand: build process and funnel for manual top-down reach out. Partner with Customer Success for customer onboarding, activation, and expansion\n\n - Evangelize the product and personally help close the largest MM deals. Be a leader in selling into new industries \n\n - Work collaboratively across teams - including Customer Success, Marketing, and Product\n\n - Provide full visibility into the sales pipeline at every stage of development\n\n\n\n\nREQUIREMENTS\n\n - 4+ years of relevant sales experience and a track record of exceeding quota (SDR / AE management experience a strong plus)\n\n - Experience selling to Mid-market and Enterprise prospects \n\n - Experience working as a Senior Sales Manager or Account Executive at a fast-paced SaaS company\n\n - Possess extensive knowledge of sales principles and practices, and an ability to coach others on them\n\n - Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.\n\n - Strong problem solving, issue-resolution, and multi-tasking skills, the ability to work in a deadline-driven work environment, and a keen attention to detail.\n\n - Strong leadership and team building skills\n\n\n\n\nBONUS IF YOU HAVE\n\n - Been an early AE at another startup\n\n - Sold to sales leaders in the past\n\nWe pay all employees competitively relative to the market. In compliance with pay transparency laws and in pursuit of pay equity and fairness, we publish salary ranges for our open roles. The OTE for this role is $230k ($115k base / $115k variable). On top of this, we offer equity, generous perks, and comprehensive benefits.\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"068c6076-fad9-4840-a8bf-08477b4a6ddc","title":"Staff Software Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Seattle ","secondaryLocations":[],"publishedAt":"2025-12-22T21:18:55.101+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"WA ","addressCountry":"United States","addressLocality":"Seattle "}},"jobUrl":"https://jobs.ashbyhq.com/nooks/068c6076-fad9-4840-a8bf-08477b4a6ddc","applyUrl":"https://jobs.ashbyhq.com/nooks/068c6076-fad9-4840-a8bf-08477b4a6ddc/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
Sales software was built for humans. But we believe most sales work will be done by agents within the next two years. We're building out multiple vertical products (AI Dialer, AI Prospecting, AI Sequencing, Agent Studio) to get there. Reps use Nooks as a \"copilot\" and spend 4+ hours a day across these different product lines. We're hiring a staff engineer to help set a unified technical direction for the entire team.
Build AI features that drive revenue, end to end. Define the success metric, ship across React/TypeScript and Node.js/Python, and iterate until it moves. 1,100+ customers depend on this product daily.
Work directly with customers. Our biggest accounts have shared Slack channels with our engineers; you'll be on calls with users one day and shipping fixes back to them the next.
Set technical direction across the team. How should agent memory work per rep? What's the right primitive for a long-running outbound strategy? Make the architectural calls other engineers build against.
Raise the bar across the org. Mentor senior engineers, run the hardest design reviews, and help us hire more people like you.
8+ years of engineering experience, including time as a tech lead of a meaningful product area, a founder, or a domain expert other engineers turn to.
Production experience with AI features. For example, you've debugged misbehaving agents and built the evals to keep issues from recurring.
Strong opinions, held loosely, about what the product surface of human-agent collaboration should look like.
Not afraid to hop on a call with a customer to validate a feature you just built.
You make the rest of the company faster.
Based in San Francisco, excited to be in-office 3+ days per week.
A world-class team. Around 40 engineers, mostly former founders or founding engineers and veteran builders from places like Applied Intuition, Scale, Airtable, Citadel, and Jane Street. Thirteen Olympiad medals across the team.
A product still being figured out. We don't fully know what sales engagement looks like when agents do most of the work. The people who join now help decide.
Top-of-market compensation.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nABOUT THE ROLE\n\nSales software was built for humans. But we believe most sales work will be done by agents within the next two years. We're building out multiple vertical products (AI Dialer, AI Prospecting, AI Sequencing, Agent Studio) to get there. Reps use Nooks as a \"copilot\" and spend 4+ hours a day across these different product lines. We're hiring a staff engineer to help set a unified technical direction for the entire team.\n\n\n\nWHAT YOU'LL DO\n\n - Build AI features that drive revenue, end to end. Define the success metric, ship across React/TypeScript and Node.js/Python, and iterate until it moves. 1,100+ customers depend on this product daily.\n\n - Work directly with customers. Our biggest accounts have shared Slack channels with our engineers; you'll be on calls with users one day and shipping fixes back to them the next.\n\n - Set technical direction across the team. How should agent memory work per rep? What's the right primitive for a long-running outbound strategy? Make the architectural calls other engineers build against.\n\n - Raise the bar across the org. Mentor senior engineers, run the hardest design reviews, and help us hire more people like you.\n\n\n\nYOU MIGHT BE A STRONG FIT IF:\n\n - 8+ years of engineering experience, including time as a tech lead of a meaningful product area, a founder, or a domain expert other engineers turn to.\n\n - Production experience with AI features. For example, you've debugged misbehaving agents and built the evals to keep issues from recurring.\n\n - Strong opinions, held loosely, about what the product surface of human-agent collaboration should look like.\n\n - Not afraid to hop on a call with a customer to validate a feature you just built.\n\n - You make the rest of the company faster.\n\n - Based in San Francisco, excited to be in-office 3+ days per week.\n\n\n\nAT NOOKS YOU'LL ENJOY\n\n - A world-class team. Around 40 engineers, mostly former founders or founding engineers and veteran builders from places like Applied Intuition, Scale, Airtable, Citadel, and Jane Street. Thirteen Olympiad medals across the team.\n\n - A product still being figured out. We don't fully know what sales engagement looks like when agents do most of the work. The people who join now help decide.\n\n - Top-of-market compensation.\n\n\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"84065b7f-37e3-4cc7-9d6b-b6889af806f1","title":"Senior Software Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Seattle ","secondaryLocations":[],"publishedAt":"2025-12-05T21:35:07.002+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"WA ","addressCountry":"United States","addressLocality":"Seattle "}},"jobUrl":"https://jobs.ashbyhq.com/nooks/84065b7f-37e3-4cc7-9d6b-b6889af806f1","applyUrl":"https://jobs.ashbyhq.com/nooks/84065b7f-37e3-4cc7-9d6b-b6889af806f1/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
Sales software was built for humans. But we believe most sales work will be done by agents within the next two years. Agent Studio is our bet to enable this: AI that does 90% of the non-calling, non-creative work an SDR team does today fully autonomously. We're piloting with a small set of design partners. As a Senior Software Engineer, you'll build those agents and iterate with customers until they see impact on their bottom line.
Build AI agents that drive revenue, end to end. GM-level responsibility for your customers' revenue numbers. We're aiming to 5x their meetings booked within a 1 month trial.
Build agents across the breadth of a sales rep's workday. Account strategy, prospecting, outbound emails, LinkedIn DMs, gifting, call prep, followups. Each one requires going deep on how the rep actually works.
Fully automate nuanced work on the SDR's behalf. These agents should learn over time, calibrate trust with the user, and have clear evals that prove they work.
Work with customers. Our customers have shared Slack channels with our engineers; you'll be on calls with users one day and shipping agent improvements back to them the next.
5+ years of engineering experience, ideally including time as a technical founder, founding engineer, or forward-deployed engineer at a place with a high bar.
Production experience with AI agents. For example, you've shipped a prompt or tool change in response to a specific user complaint that same week.
Strong opinions, held loosely, about which insights from the field belong in the platform vs as customer-facing modifiers.
High agency. Comfortable owning an outcome without a clear playbook.
Strong foundation in something close to our stack (React, TypeScript, Node.js, Python).
Based in San Francisco, excited to be in-office 3+ days per week.
A world-class team. Around 40 engineers, mostly former founders or founding engineers and veteran builders from places like Applied Intuition, Scale, Airtable, Citadel, and Jane Street. Thirteen Olympiad medals across the team.
A founder seat in shape. GM-level ownership of a 0-to-1 product line. The skills you build here are the ones you need to start a company next.
Top-of-market compensation.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nABOUT THE ROLE\n\nSales software was built for humans. But we believe most sales work will be done by agents within the next two years. Agent Studio is our bet to enable this: AI that does 90% of the non-calling, non-creative work an SDR team does today fully autonomously. We're piloting with a small set of design partners. As a Senior Software Engineer, you'll build those agents and iterate with customers until they see impact on their bottom line.\n\n\n\nWHAT YOU'LL DO\n\n - Build AI agents that drive revenue, end to end. GM-level responsibility for your customers' revenue numbers. We're aiming to 5x their meetings booked within a 1 month trial.\n\n - Build agents across the breadth of a sales rep's workday. Account strategy, prospecting, outbound emails, LinkedIn DMs, gifting, call prep, followups. Each one requires going deep on how the rep actually works.\n\n - Fully automate nuanced work on the SDR's behalf. These agents should learn over time, calibrate trust with the user, and have clear evals that prove they work.\n\n - Work with customers. Our customers have shared Slack channels with our engineers; you'll be on calls with users one day and shipping agent improvements back to them the next.\n\n\n\nYOU MIGHT BE A STRONG FIT IF:\n\n - 5+ years of engineering experience, ideally including time as a technical founder, founding engineer, or forward-deployed engineer at a place with a high bar.\n\n - Production experience with AI agents. For example, you've shipped a prompt or tool change in response to a specific user complaint that same week.\n\n - Strong opinions, held loosely, about which insights from the field belong in the platform vs as customer-facing modifiers.\n\n - High agency. Comfortable owning an outcome without a clear playbook.\n\n - Strong foundation in something close to our stack (React, TypeScript, Node.js, Python).\n\n - Based in San Francisco, excited to be in-office 3+ days per week.\n\n\n\nAT NOOKS YOU'LL ENJOY\n\n - A world-class team. Around 40 engineers, mostly former founders or founding engineers and veteran builders from places like Applied Intuition, Scale, Airtable, Citadel, and Jane Street. Thirteen Olympiad medals across the team.\n\n - A founder seat in shape. GM-level ownership of a 0-to-1 product line. The skills you build here are the ones you need to start a company next.\n\n - Top-of-market compensation.\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"3286a58d-9b83-4243-8e7a-f10576be31df","title":"Account Executive, Upsell","department":"GTM","team":"Sales","employmentType":"FullTime","location":"United States (Any Time Zone)","secondaryLocations":[],"publishedAt":"2026-03-30T17:42:26.241+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/3286a58d-9b83-4243-8e7a-f10576be31df","applyUrl":"https://jobs.ashbyhq.com/nooks/3286a58d-9b83-4243-8e7a-f10576be31df/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
Nooks is looking for AE focused on upselling our Sales Engagement Platform (SEP), joining a small team selling the latest evolution of our product. Reporting to our Director of Sales, this is a strategic hire responsible for expanding our SEP footprint within existing customers, working in close partnership with Customer Success to identify expansion opportunities, drive adoption, and ensure long-term customer value. You'll be joining our fastest growing segment and the opportunity is massive.
This role is ideal for someone who thrives in early stage environments, brings deep subject matter expertise in Sales Engagement Platforms, and is excited to help define “how it’s done” rather than inherit a mature process.
Own expansion and upsell revenue for our Sales Engagement Platform within an existing customer base
Partner directly with Sales and Customer Success Leadership to design, test, and document the SEP expansion playbook
Run discovery focused on expansion opportunities, mapping SEP capabilities to customer needs and desired business outcomes
Track learnings from wins and losses to continuously refine messaging, ICP, and expansion motion
Strong track record of landing revenue within net new accounts
Deep understanding of Sales and SDR team workflows, buyer personas, and how SEP tools drive productivity and business outcomes
Experience operating in early-stage or high-growth environments with limited process and high ownership
Ability to handle extreme ambiguity, prioritize effectively, and build structure where none exists
Strong executive presence and comfort selling to sales leaders (VP Sales, CRO, RevOps leaders)
Prior experience as a BDR/SDR and an AE in technology
Nice to have:
Experience being a first or early seller for a new product, motion, or business line
Background in helping define pricing, packaging, or GTM strategy for expansions
Experience working closely with Product teams to translate customer feedback into roadmap input
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nABOUT THE ROLE\n\nNooks is looking for AE focused on upselling our Sales Engagement Platform (SEP), joining a small team selling the latest evolution of our product. Reporting to our Director of Sales, this is a strategic hire responsible for expanding our SEP footprint within existing customers, working in close partnership with Customer Success to identify expansion opportunities, drive adoption, and ensure long-term customer value. You'll be joining our fastest growing segment and the opportunity is massive. \n\nThis role is ideal for someone who thrives in early stage environments, brings deep subject matter expertise in Sales Engagement Platforms, and is excited to help define “how it’s done” rather than inherit a mature process.\n\n\n\n\nWHAT YOU’LL DO\n\n - Own expansion and upsell revenue for our Sales Engagement Platform within an existing customer base\n\n - Partner directly with Sales and Customer Success Leadership to design, test, and document the SEP expansion playbook\n\n - Run discovery focused on expansion opportunities, mapping SEP capabilities to customer needs and desired business outcomes\n\n - Track learnings from wins and losses to continuously refine messaging, ICP, and expansion motion\n\n\nWHO YOU ARE\n\n - Strong track record of landing revenue within net new accounts \n\n - Deep understanding of Sales and SDR team workflows, buyer personas, and how SEP tools drive productivity and business outcomes\n\n - Experience operating in early-stage or high-growth environments with limited process and high ownership\n\n - Ability to handle extreme ambiguity, prioritize effectively, and build structure where none exists\n\n - Strong executive presence and comfort selling to sales leaders (VP Sales, CRO, RevOps leaders)\n\n - Prior experience as a BDR/SDR and an AE in technology\n\nNice to have:\n\n - Experience being a first or early seller for a new product, motion, or business line\n\n - Background in helping define pricing, packaging, or GTM strategy for expansions\n\n - Experience working closely with Product teams to translate customer feedback into roadmap input\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"9cd1d086-d20c-471a-af7d-6b08a3b90558","title":"Agent Engineer, Agent Studio","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-05-15T20:35:04.386+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/9cd1d086-d20c-471a-af7d-6b08a3b90558","applyUrl":"https://jobs.ashbyhq.com/nooks/9cd1d086-d20c-471a-af7d-6b08a3b90558/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
Sales software was built for humans. But we believe most sales work will be done by agents within the next two years. Agent Studio is our bet to enable this: AI that does 90% of the non-calling, non-creative work an SDR team does today fully autonomously. We're piloting with a small set of design partners. As an Agent Engineer, you'll implement those agents with customers and iterate until they see impact on their bottom line.
Own the deployment outcome. GM-level responsibility for your customers' revenue numbers. We're aiming to 5x their meetings booked within a 1 month trial.
Build agents across the breadth of a sales rep's workday. Account strategy, prospecting, outbound emails, LinkedIn DMs, gifting, call prep, followups. Each one requires going deep on how the rep actually works.
Fully automate nuanced work on the SDR's behalf. These agents should learn over time, calibrate trust with the user, and have clear evals that prove they work.
Embed into customers. Our customers have shared Slack channels with our engineers; you'll be on calls with users one day and shipping agent improvements back to them the next.
3+ years of engineering experience, ideally including time as a technical founder, founding engineer, or forward-deployed engineer at a place with a high bar.
Production experience with AI agents. For example, you've shipped a prompt or tool change in response to a specific user complaint that same week.
Strong opinions, held loosely, about which insights from the field belong in the platform vs as customer-facing modifiers.
High agency. Comfortable owning an outcome without a clear playbook.
Strong communication. You can explain the agent to a sales team, the team's needs to engineering, and the deployment status to leadership.
Based in San Francisco, excited to be in-office 3+ days per week.
A world-class team. Around 40 engineers, mostly former founders or founding engineers and veteran builders from places like Applied Intuition, Scale, Airtable, Citadel, and Jane Street. Thirteen Olympiad medals across the team.
A founder seat in shape. GM-level ownership of a 0-to-1 product line. The skills you build here are the ones you need to start a company next.
Top-of-market compensation.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nABOUT THE ROLE\n\nSales software was built for humans. But we believe most sales work will be done by agents within the next two years. Agent Studio is our bet to enable this: AI that does 90% of the non-calling, non-creative work an SDR team does today fully autonomously. We're piloting with a small set of design partners. As an Agent Engineer, you'll implement those agents with customers and iterate until they see impact on their bottom line.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own the deployment outcome. GM-level responsibility for your customers' revenue numbers. We're aiming to 5x their meetings booked within a 1 month trial.\n\n - Build agents across the breadth of a sales rep's workday. Account strategy, prospecting, outbound emails, LinkedIn DMs, gifting, call prep, followups. Each one requires going deep on how the rep actually works.\n\n - Fully automate nuanced work on the SDR's behalf. These agents should learn over time, calibrate trust with the user, and have clear evals that prove they work.\n\n - Embed into customers. Our customers have shared Slack channels with our engineers; you'll be on calls with users one day and shipping agent improvements back to them the next.\n \n \n\n\nYOU MIGHT BE A STRONG FIT IF:\n\n - 3+ years of engineering experience, ideally including time as a technical founder, founding engineer, or forward-deployed engineer at a place with a high bar.\n\n - Production experience with AI agents. For example, you've shipped a prompt or tool change in response to a specific user complaint that same week.\n\n - Strong opinions, held loosely, about which insights from the field belong in the platform vs as customer-facing modifiers.\n\n - High agency. Comfortable owning an outcome without a clear playbook.\n\n - Strong communication. You can explain the agent to a sales team, the team's needs to engineering, and the deployment status to leadership.\n\n - Based in San Francisco, excited to be in-office 3+ days per week.\n \n \n\n\nAT NOOKS YOU'LL ENJOY\n\n - A world-class team. Around 40 engineers, mostly former founders or founding engineers and veteran builders from places like Applied Intuition, Scale, Airtable, Citadel, and Jane Street. Thirteen Olympiad medals across the team.\n\n - A founder seat in shape. GM-level ownership of a 0-to-1 product line. The skills you build here are the ones you need to start a company next.\n\n - Top-of-market compensation.\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"a9fe619c-7823-4d99-b961-c5393014bfcd","title":"Staff Software Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-05-15T20:35:57.496+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/a9fe619c-7823-4d99-b961-c5393014bfcd","applyUrl":"https://jobs.ashbyhq.com/nooks/a9fe619c-7823-4d99-b961-c5393014bfcd/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
Sales software was built for humans. But we believe most sales work will be done by agents within the next two years. We're building out multiple vertical products (AI Dialer, AI Prospecting, AI Sequencing, Agent Studio) to get there. Reps use Nooks as a \"copilot\" and spend 4+ hours a day across these different product lines. We're hiring a staff engineer to help set a unified technical direction for the entire team.
Build AI features that drive revenue, end to end. Define the success metric, ship across React/TypeScript and Node.js/Python, and iterate until it moves. 1,100+ customers depend on this product daily.
Work directly with customers. Our biggest accounts have shared Slack channels with our engineers; you'll be on calls with users one day and shipping fixes back to them the next.
Set technical direction across the team. How should agent memory work per rep? What's the right primitive for a long-running outbound strategy? Make the architectural calls other engineers build against.
Raise the bar across the org. Mentor senior engineers, run the hardest design reviews, and help us hire more people like you.
8+ years of engineering experience, including time as a tech lead of a meaningful product area, a founder, or a domain expert other engineers turn to.
Production experience with AI features. For example, you've debugged misbehaving agents and built the evals to keep issues from recurring.
Strong opinions, held loosely, about what the product surface of human-agent collaboration should look like.
Not afraid to hop on a call with a customer to validate a feature you just built.
You make the rest of the company faster.
Based in San Francisco, excited to be in-office 3+ days per week.
A world-class team. Around 40 engineers, mostly former founders or founding engineers and veteran builders from places like Applied Intuition, Scale, Airtable, Citadel, and Jane Street. Thirteen Olympiad medals across the team.
A product still being figured out. We don't fully know what sales engagement looks like when agents do most of the work. The people who join now help decide.
Top-of-market compensation.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nABOUT THE ROLE\n\nSales software was built for humans. But we believe most sales work will be done by agents within the next two years. We're building out multiple vertical products (AI Dialer, AI Prospecting, AI Sequencing, Agent Studio) to get there. Reps use Nooks as a \"copilot\" and spend 4+ hours a day across these different product lines. We're hiring a staff engineer to help set a unified technical direction for the entire team.\n\n\n\n\nWHAT YOU'LL DO\n\n - Build AI features that drive revenue, end to end. Define the success metric, ship across React/TypeScript and Node.js/Python, and iterate until it moves. 1,100+ customers depend on this product daily.\n\n - Work directly with customers. Our biggest accounts have shared Slack channels with our engineers; you'll be on calls with users one day and shipping fixes back to them the next.\n\n - Set technical direction across the team. How should agent memory work per rep? What's the right primitive for a long-running outbound strategy? Make the architectural calls other engineers build against.\n\n - Raise the bar across the org. Mentor senior engineers, run the hardest design reviews, and help us hire more people like you.\n \n \n\n\nYOU MIGHT BE A STRONG FIT IF:\n\n - 8+ years of engineering experience, including time as a tech lead of a meaningful product area, a founder, or a domain expert other engineers turn to.\n\n - Production experience with AI features. For example, you've debugged misbehaving agents and built the evals to keep issues from recurring.\n\n - Strong opinions, held loosely, about what the product surface of human-agent collaboration should look like.\n\n - Not afraid to hop on a call with a customer to validate a feature you just built.\n\n - You make the rest of the company faster.\n\n - Based in San Francisco, excited to be in-office 3+ days per week.\n \n \n\n\nAT NOOKS YOU'LL ENJOY\n\n - A world-class team. Around 40 engineers, mostly former founders or founding engineers and veteran builders from places like Applied Intuition, Scale, Airtable, Citadel, and Jane Street. Thirteen Olympiad medals across the team.\n\n - A product still being figured out. We don't fully know what sales engagement looks like when agents do most of the work. The people who join now help decide.\n\n - Top-of-market compensation.\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"834f1421-5c83-49b7-b832-61e786cb2e87","title":"Product Manager - AI Sequencing","department":"Product","team":"Product","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-12T22:30:34.147+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Fransisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/834f1421-5c83-49b7-b832-61e786cb2e87","applyUrl":"https://jobs.ashbyhq.com/nooks/834f1421-5c83-49b7-b832-61e786cb2e87/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
Own a product area end-to-end, from defining the vision and strategy to driving execution and adoption.
Partner with engineering, design, and GTM teams to build AI-powered experiences that make sales reps more productive.
Translate customer pain points, market insights, and company goals into clear product requirements and roadmaps.
Define success metrics and use data to inform decisions, measure outcomes, and iterate quickly.
Collaborate closely with customers to gather feedback and validate hypotheses throughout the product lifecycle.
Communicate priorities and progress across teams and ensure alignment with company objectives.
Problem Focused: Able to deeply understand the core problems our users face and empathize with their jobs-to-be-done.
High Ownership: Owns outcomes; breaks through barriers to get things done.
First principles thinker: Always asking why
Enjoys collaborating in person: Ability to work in the San Francisco office 3+ days per week
Previous experience: Recommended 3+ years of relevant experience (e.g., product manager, founder, etc.)
Building 0 → 1 and on frontier of the AI Application layer: In this role, you have the ability to build 0 → 1 and work on the frontier of the AI Application layer.
World-Class Team: Our product and eng team hail from the very best companies (e.g. DoorDash, Rippling) and universities (e.g. Stanford, MIT, UPenn).
High Ownership: You’ve high ownership to execute and decide on product initiatives that are most impactful to the company
Top-of-market compensation: We firmly believe that to attract A+ players, you need to pay top of market.
Compensation at Nooks for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options, comprehensive health, dental, and vision insurance, life and disability insurance, hybrid work, and unlimited paid time off. Note that benefits are subject to change and may vary based on the jurisdiction of employment.
We offer competitive compensation to attract the best people and reward them for their contributions to our mission. Please reference the job posting’s subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the location listed is: $180K - $225K annually. On top of base salary, we also offer equity, generous perks and comprehensive benefits.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nRESPONSIBILITIES\n\n - Own a product area end-to-end, from defining the vision and strategy to driving execution and adoption.\n\n - Partner with engineering, design, and GTM teams to build AI-powered experiences that make sales reps more productive.\n\n - Translate customer pain points, market insights, and company goals into clear product requirements and roadmaps.\n\n - Define success metrics and use data to inform decisions, measure outcomes, and iterate quickly.\n\n - Collaborate closely with customers to gather feedback and validate hypotheses throughout the product lifecycle.\n\n - Communicate priorities and progress across teams and ensure alignment with company objectives.\n\n\nWHO WE’RE LOOKING FOR\n\n - Problem Focused: Able to deeply understand the core problems our users face and empathize with their jobs-to-be-done.\n\n - High Ownership: Owns outcomes; breaks through barriers to get things done.\n\n - First principles thinker: Always asking why\n\n - Enjoys collaborating in person: Ability to work in the San Francisco office 3+ days per week\n\n - Previous experience: Recommended 3+ years of relevant experience (e.g., product manager, founder, etc.)\n\n\nAT NOOKS YOU’LL ENJOY\n\n - Building 0 → 1 and on frontier of the AI Application layer: In this role, you have the ability to build 0 → 1 and work on the frontier of the AI Application layer.\n\n - World-Class Team: Our product and eng team hail from the very best companies (e.g. DoorDash, Rippling) and universities (e.g. Stanford, MIT, UPenn).\n\n - High Ownership: You’ve high ownership to execute and decide on product initiatives that are most impactful to the company\n\n - Top-of-market compensation: We firmly believe that to attract A+ players, you need to pay top of market.\n\nCompensation at Nooks for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options, comprehensive health, dental, and vision insurance, life and disability insurance, hybrid work, and unlimited paid time off. Note that benefits are subject to change and may vary based on the jurisdiction of employment.\n\nWe offer competitive compensation to attract the best people and reward them for their contributions to our mission. Please reference the job posting’s subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the location listed is: $180K - $225K annually. On top of base salary, we also offer equity, generous perks and comprehensive benefits.\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"d40e694b-1094-4cf7-9550-0c0e8f571f28","title":"Customer Success Manager, Commercial (EST)","department":"Customer Success & Support","team":"Customer Success & Support","employmentType":"FullTime","location":"Eastern Standard Time Zone","secondaryLocations":[],"publishedAt":"2026-06-29T14:28:10.582+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/d40e694b-1094-4cf7-9550-0c0e8f571f28","applyUrl":"https://jobs.ashbyhq.com/nooks/d40e694b-1094-4cf7-9550-0c0e8f571f28/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
Our Commercial Customer Success Managers ensure customers are maximizing their value from Nooks and are delighted with the experience.
This role is for someone who thrives on wearing multiple hats … onboarding new customers, proactively reaching out to customers with adoption challenges, supporting the customer journey with high-value content, and running the renewal process. Customer value is the key to successful renewals and expansions, and our CSMs focus relentlessly on maximizing the value for customers in their portfolio using a scaled approach.
We would prefer this person to be in our new San Francisco office 3x/week to continue to cultivate a fun and inclusive office culture.
Manage a portfolio of ~45 commercial accounts, maximizing the impact and value of Nooks to users, stakeholders, and their business.
Onboard new customers, ensuring a seamless integration of Nooks into their sales processes.
Analyze customer usage metrics to identify Nooks features that might provide value and proactively lead upsell conversations.
Monitor customer health metrics and develop proactive plans to address areas of concern.
Assist with Technical Support for your customers as needed.
Help us develop a scaled approach for customer success and retention, ensuring customer needs are met efficiently.
Serve as the voice of the customer within Nooks, providing product feedback to ensure commercial customer requirements are successfully met.
2+ years of B2B SaaS CSM experience managing a portfolio of 40+ accounts with a successful renewals track record
2+ years of product implementation, and customer onboarding and support experience, ensuring easy access to relevant resources throughout the customer journey
1+ years of SDR experience
Familiarity with Sales tech stack and experience with tools such as Outreach, Salesloft, Salesforce, HubSpot, or Apollo
Comfortable with data analytics and experience using data to proactively identify customer challenges
Excellent written and verbal communication skills
Self-starter with experience learning and working with a rapidly-changing SaaS tool, ideally in an early-stage startup
Demonstrated success taking ownership, working across teams, and wearing many hats in a dynamic, fast-paced environment
We offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. We pay all employees competitively relative to the market. On top of this, we offer equity, generous perks, and comprehensive benefits.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nTHE ROLE\n\nOur Commercial Customer Success Managers ensure customers are maximizing their value from Nooks and are delighted with the experience.\n\nThis role is for someone who thrives on wearing multiple hats … onboarding new customers, proactively reaching out to customers with adoption challenges, supporting the customer journey with high-value content, and running the renewal process. Customer value is the key to successful renewals and expansions, and our CSMs focus relentlessly on maximizing the value for customers in their portfolio using a scaled approach.\n\nWe would prefer this person to be in our new San Francisco office 3x/week to continue to cultivate a fun and inclusive office culture. \n\n\n\n\nRESPONSIBILITIES\n\n - Manage a portfolio of ~45 commercial accounts, maximizing the impact and value of Nooks to users, stakeholders, and their business.\n\n - Onboard new customers, ensuring a seamless integration of Nooks into their sales processes.\n\n - Analyze customer usage metrics to identify Nooks features that might provide value and proactively lead upsell conversations.\n\n - Monitor customer health metrics and develop proactive plans to address areas of concern.\n\n - Assist with Technical Support for your customers as needed.\n\n - Help us develop a scaled approach for customer success and retention, ensuring customer needs are met efficiently.\n\n - Serve as the voice of the customer within Nooks, providing product feedback to ensure commercial customer requirements are successfully met.\n\n\n\n\nREQUIREMENTS\n\n - 2+ years of B2B SaaS CSM experience managing a portfolio of 40+ accounts with a successful renewals track record\n\n - 2+ years of product implementation, and customer onboarding and support experience, ensuring easy access to relevant resources throughout the customer journey\n\n - 1+ years of SDR experience\n\n - Familiarity with Sales tech stack and experience with tools such as Outreach, Salesloft, Salesforce, HubSpot, or Apollo\n\n - Comfortable with data analytics and experience using data to proactively identify customer challenges\n\n - Excellent written and verbal communication skills\n\n - Self-starter with experience learning and working with a rapidly-changing SaaS tool, ideally in an early-stage startup\n\n - Demonstrated success taking ownership, working across teams, and wearing many hats in a dynamic, fast-paced environment\n\n\n\nWe offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. We pay all employees competitively relative to the market. On top of this, we offer equity, generous perks, and comprehensive benefits.\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"f03629e4-ca14-4542-b417-5d0e0e893484","title":"Head of Design","department":"Design","team":"Design","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-03-11T02:25:09.918+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/f03629e4-ca14-4542-b417-5d0e0e893484","applyUrl":"https://jobs.ashbyhq.com/nooks/f03629e4-ca14-4542-b417-5d0e0e893484/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
About the Role:
As Head of Design, you will own the design vision and execution across the entire Nooks product.. You will be responsible for ensuring the platform is intuitive, beautiful, and built for the real workflows of modern revenue teams. This will initially lead a small team.
This role is both strategic and hands-on and you’ll set the design direction for the company while also diving deep into product details. You’ll work closely with product, engineering, and GTM leaders to translate complex problems into elegant user experiences.
You will be building the future design organization with AI, establishing the systems, culture, and standards that allow design to scale as the company grows.
What You’ll Do:
Define the design vision for Nooks and ensure a cohesive experience across the entire product
Lead and grow the design team, recruiting and mentoring exceptional product designers
Own the end-to-end product experience, from early discovery and concepting through polished execution
Partner closely with Product and Engineering to shape the product roadmap and ship high-impact features
Translate complex AI and workflow problems into simple, intuitive interfaces
Build scalable design systems that enable consistency and velocity across the product
Champion the voice of the user, grounding design decisions in research, feedback, and real customer workflows
Raise the design bar across the company, influencing product thinking and user experience at every level
What You Bring:
8+ years of product design experience
Experiencing managing designers
A strong portfolio demonstrating exceptional UX, product thinking, and visual design
Experience designing complex SaaS products or workflow tools
A track record of building and scaling design teams in fast-growing startups
Ability to move fluidly between high-level product strategy and hands-on design execution
Strong cross-functional leadership with product, engineering, and GTM teams
Passion for building products that users love and rely on every day
Comfort working in a fast-paced, high-ownership startup environment
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\nAbout the Role:\n\nAs Head of Design, you will own the design vision and execution across the entire Nooks product.. You will be responsible for ensuring the platform is intuitive, beautiful, and built for the real workflows of modern revenue teams. This will initially lead a small team.\n\n\nThis role is both strategic and hands-on and you’ll set the design direction for the company while also diving deep into product details. You’ll work closely with product, engineering, and GTM leaders to translate complex problems into elegant user experiences.\n\n\nYou will be building the future design organization with AI, establishing the systems, culture, and standards that allow design to scale as the company grows.\n\n\nWhat You’ll Do:\n\n - Define the design vision for Nooks and ensure a cohesive experience across the entire product\n\n - Lead and grow the design team, recruiting and mentoring exceptional product designers\n\n - Own the end-to-end product experience, from early discovery and concepting through polished execution\n\n - Partner closely with Product and Engineering to shape the product roadmap and ship high-impact features\n\n - Translate complex AI and workflow problems into simple, intuitive interfaces\n\n - Build scalable design systems that enable consistency and velocity across the product\n\n - Champion the voice of the user, grounding design decisions in research, feedback, and real customer workflows\n\nRaise the design bar across the company, influencing product thinking and user experience at every level\n\n\nWhat You Bring:\n\n - 8+ years of product design experience\n\n - Experiencing managing designers \n\n - A strong portfolio demonstrating exceptional UX, product thinking, and visual design\n\n - Experience designing complex SaaS products or workflow tools\n\n - A track record of building and scaling design teams in fast-growing startups\n\n - Ability to move fluidly between high-level product strategy and hands-on design execution\n\n - Strong cross-functional leadership with product, engineering, and GTM teams\n\n - Passion for building products that users love and rely on every day\n\n - Comfort working in a fast-paced, high-ownership startup environment\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"13078f2c-31a9-42c4-8405-7eca748a943a","title":"AI Deployment Strategist","department":"Customer Success & Support","team":"Customer Success & Support","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-07-23T00:34:03.960+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Fransisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/13078f2c-31a9-42c4-8405-7eca748a943a","applyUrl":"https://jobs.ashbyhq.com/nooks/13078f2c-31a9-42c4-8405-7eca748a943a/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
Do you enjoy leading discovery sessions with Rev Ops leaders in the morning, followed by hands-on product configuration in the afternoon? Do you thrive on working with a rapidly changing, innovative AI product? Does your passion for helping others shine through when you’re working with customers?
If so, come help build our growing implementation function for Nooks AI products and help transform how GTM teams work! Our AI Deployment Strategists lead post-sale engagements and may assist with presales trials. This role requires a broad set of skills and a passion for leading implementations, hands-on setup, troubleshooting, enablement, and more! Join our foundational team! Come and make your mark!
Lead customer deployments, from kickoff to launch:
Manage multiple stakeholders from Rev Operations, Sales, and Marketing, providing a positive experience and ensuring their goals are met
Develop and manage a project plan that delivers quick time to value and on-time delivery
Conduct discovery sessions to understand customer goals, success metrics, GTM initiatives, workflow, and prospect lead requirements that drive setup decisions
Guide customers through configuration and testing based on their requirements and Nooks best practices
Collaborate with Engineering on migration and cutover when launching Nooks
Coordinate technical integrations with Salesforce and other sales tools
Set up and configure AI-powered signals, workflows, and email templates
Proactively identify implementation barriers and collaborate with the internal & external teams to address them
Guide customers through user adoption activities, including launch communications, and deliver end-user training
Collaborate with the Customer Success Manager in sharing results, insights, and recommendations during check-in and QBR meetings
Collaborate with the Customer Success Manager in post-implementation services, as required
Collaborate with internal teams to continuously improve the product, implementation process, and customer experience across all touchpoints
Help build our pre and post-sale implementation practice by developing processes, best practices guides, documentation, and internal enablement
2+ years of enterprise SaaS implementation and onboarding experience with Fortune 500 customers
Domain expertise in Revenue or Sales Operations with a deep understanding of sales prospecting tools and workflows.
Experience with the sales tech stack (workflow and integrations), including Salesforce, HubSpot, Outreach, and Salesloft.
Outstanding customer management skills (discovery, advisory, project management, and stakeholder management)
Experience managing multiple customer engagements simultaneously and ensuring a successful and timely completion
Excellent written and verbal communication skills, with the ability to simplify complex technical concepts for non-technical audiences
Proven success at an early-stage company, demonstrating adaptability and the ability to thrive in a fast-paced, ambiguous environment
Highly collaborative and proactive problem-solver with excellent organizational skills
Experience with AI prompting and building workflows
1-2 years of B2B SaaS presales/solutions engineer experience
We offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. We pay all employees competitively relative to the market. On top of this, we offer equity, generous perks, and comprehensive benefits.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nTHE ROLE\n\nDo you enjoy leading discovery sessions with Rev Ops leaders in the morning, followed by hands-on product configuration in the afternoon? Do you thrive on working with a rapidly changing, innovative AI product? Does your passion for helping others shine through when you’re working with customers?\n\n \n\nIf so, come help build our growing implementation function for Nooks AI products and help transform how GTM teams work! Our AI Deployment Strategists lead post-sale engagements and may assist with presales trials. This role requires a broad set of skills and a passion for leading implementations, hands-on setup, troubleshooting, enablement, and more! Join our foundational team! Come and make your mark!\n\n \n\n\nRESPONSIBILITIES\n\n - Lead customer deployments, from kickoff to launch:\n \n - Manage multiple stakeholders from Rev Operations, Sales, and Marketing, providing a positive experience and ensuring their goals are met\n \n - Develop and manage a project plan that delivers quick time to value and on-time delivery\n \n - Conduct discovery sessions to understand customer goals, success metrics, GTM initiatives, workflow, and prospect lead requirements that drive setup decisions\n \n - Guide customers through configuration and testing based on their requirements and Nooks best practices\n \n - Collaborate with Engineering on migration and cutover when launching Nooks\n \n - Coordinate technical integrations with Salesforce and other sales tools\n \n - Set up and configure AI-powered signals, workflows, and email templates\n \n - Proactively identify implementation barriers and collaborate with the internal & external teams to address them\n \n - Guide customers through user adoption activities, including launch communications, and deliver end-user training\n \n - Collaborate with the Customer Success Manager in sharing results, insights, and recommendations during check-in and QBR meetings\n \n - Collaborate with the Customer Success Manager in post-implementation services, as required\n\n - Collaborate with internal teams to continuously improve the product, implementation process, and customer experience across all touchpoints\n\n - Help build our pre and post-sale implementation practice by developing processes, best practices guides, documentation, and internal enablement\n \n \n\n\nREQUIREMENTS\n\n - 2+ years of enterprise SaaS implementation and onboarding experience with Fortune 500 customers\n\n - Domain expertise in Revenue or Sales Operations with a deep understanding of sales prospecting tools and workflows.\n\n - Experience with the sales tech stack (workflow and integrations), including Salesforce, HubSpot, Outreach, and Salesloft.\n\n - Outstanding customer management skills (discovery, advisory, project management, and stakeholder management)\n\n - Experience managing multiple customer engagements simultaneously and ensuring a successful and timely completion\n\n - Excellent written and verbal communication skills, with the ability to simplify complex technical concepts for non-technical audiences\n\n - Proven success at an early-stage company, demonstrating adaptability and the ability to thrive in a fast-paced, ambiguous environment\n\n - Highly collaborative and proactive problem-solver with excellent organizational skills\n\n \n\n\nNICE TO HAVE\n\n - Experience with AI prompting and building workflows\n\n - 1-2 years of B2B SaaS presales/solutions engineer experience\n\n \n\nWe offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. We pay all employees competitively relative to the market. On top of this, we offer equity, generous perks, and comprehensive benefits.\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"a46fd3d9-400c-4f99-bb83-2042a4e12ab3","title":"Software Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-05-15T20:37:06.369+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/a46fd3d9-400c-4f99-bb83-2042a4e12ab3","applyUrl":"https://jobs.ashbyhq.com/nooks/a46fd3d9-400c-4f99-bb83-2042a4e12ab3/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
Sales software was built for humans. But we believe most sales work will be done by agents within the next two years. We're building out multiple vertical products (AI Dialer, AI Prospecting, AI Sequencing, Agent Studio) to get there. Reps use Nooks as a \"copilot\" and spend 4+ hours a day across these different product lines. If you want to build a category-defining sales product, we'd love to hear from you.
Build AI features that drive revenue, end to end. Define the success metric, ship across React/TypeScript and Node.js/Python, and iterate until it moves. 1,100+ customers depend on this product daily.
Work directly with customers. Our biggest accounts have shared Slack channels with our engineers; you'll be on calls with users one day and shipping fixes back to them the next.
Make foundational technical decisions. How should agent memory work per rep? What's the right primitive for a long-running outbound strategy?
Mentor others on the team. Run code and design reviews, and pair on the hardest problems.
3+ years of engineering experience, with depth in something close to our stack (React, TypeScript, Node.js, Python).
Production experience with AI features. For example, you've debugged misbehaving agents and built the evals to keep issues from recurring.
Strong opinions, held loosely, about what the product surface of human-agent collaboration should look like.
Not afraid to hop on a call with a customer to validate a feature you just built.
You learn fast and ask good questions.
Based in San Francisco, excited to be in-office 3+ days per week.
A world-class team. Around 40 engineers, mostly former founders or founding engineers and veteran builders from places like Applied Intuition, Scale, Airtable, Citadel, and Jane Street. Thirteen Olympiad medals across the team.
Compounding learning. Sitting next to former founders and founding engineers is the fastest way to skip a few years of mistakes.
Top-of-market compensation.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nABOUT THE ROLE\n\nSales software was built for humans. But we believe most sales work will be done by agents within the next two years. We're building out multiple vertical products (AI Dialer, AI Prospecting, AI Sequencing, Agent Studio) to get there. Reps use Nooks as a \"copilot\" and spend 4+ hours a day across these different product lines. If you want to build a category-defining sales product, we'd love to hear from you.\n\n\n\n\nWHAT YOU'LL DO\n\n - Build AI features that drive revenue, end to end. Define the success metric, ship across React/TypeScript and Node.js/Python, and iterate until it moves. 1,100+ customers depend on this product daily.\n\n - Work directly with customers. Our biggest accounts have shared Slack channels with our engineers; you'll be on calls with users one day and shipping fixes back to them the next.\n\n - Make foundational technical decisions. How should agent memory work per rep? What's the right primitive for a long-running outbound strategy?\n\n - Mentor others on the team. Run code and design reviews, and pair on the hardest problems.\n \n \n\n\nYOU MIGHT BE A STRONG FIT IF:\n\n - 3+ years of engineering experience, with depth in something close to our stack (React, TypeScript, Node.js, Python).\n\n - Production experience with AI features. For example, you've debugged misbehaving agents and built the evals to keep issues from recurring.\n\n - Strong opinions, held loosely, about what the product surface of human-agent collaboration should look like.\n\n - Not afraid to hop on a call with a customer to validate a feature you just built.\n\n - You learn fast and ask good questions.\n\n - Based in San Francisco, excited to be in-office 3+ days per week.\n \n \n\n\nAT NOOKS YOU'LL ENJOY\n\n - A world-class team. Around 40 engineers, mostly former founders or founding engineers and veteran builders from places like Applied Intuition, Scale, Airtable, Citadel, and Jane Street. Thirteen Olympiad medals across the team.\n\n - Compounding learning. Sitting next to former founders and founding engineers is the fastest way to skip a few years of mistakes.\n\n - Top-of-market compensation.\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"3db5cd7e-44dd-4ce2-adc2-2e2f83e5ec8a","title":"Technical Support Engineer - PST","department":"Customer Success & Support","team":"Customer Success & Support","employmentType":"FullTime","location":"Pacific Time Zone","secondaryLocations":[],"publishedAt":"2026-07-10T16:19:46.487+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/3db5cd7e-44dd-4ce2-adc2-2e2f83e5ec8a","applyUrl":"https://jobs.ashbyhq.com/nooks/3db5cd7e-44dd-4ce2-adc2-2e2f83e5ec8a/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
The role
Our skilled Technical Support team plays a crucial role in delivering an exceptional user experience. We’re dedicated to helping users get the most value from Nooks, ensuring they’re delighted with their overall product experience. As a Technical Support Engineer, you’ll leverage your technical expertise and problem-solving skills to deliver exceptional support, solving immediate issues while proactively identifying and addressing underlying trends to prevent future roadblocks.
This role is ideal for someone who thrives in a fast-paced environment with a rapidly changing product, loves helping users succeed, and brings a curious, solution-oriented mindset to every interaction. As an early member of our team, you’ll play a pivotal role in shaping our support operations—developing and refining processes, implementing tools, and building a robust knowledge base that sets the foundation for scalable success.
Responsibilities
Customer excellence: Provide prompt, empathetic, and clear communication to help users resolve issues while creating a positive and memorable support experience.
Technical expertise: Debug and troubleshoot complex technical problems across our platform, collaborating with engineering teams to escalate and resolve issues as needed.
Meet KPIs for Support: Consistently achieve key performance metrics, such as response times, resolution times, and customer satisfaction scores.
Proactively solve problems & advocate for customers: Identify patterns in support requests to address root causes, anticipate user needs, and improve the product. Share insights and feedback with internal teams to ensure customer needs are at the forefront of product decisions and drive continuous improvement.
Establish cross-functional relationships: Collaborate closely with engineering, product, and customer success teams to streamline processes and enhance the overall user experience.
Support, teach, and build knowledge: Foster a culture of continuous learning by sharing expertise, mentoring teammates, and contributing extensively to a robust knowledge base that empowers users and reduces repetitive inquiries
Required Experience
3+ years of Technical Support experience providing end-user support on complex, feature-rich, constantly iterating B2B SaaS platforms.
Demonstrated success providing support through Slack, live chat channels, and email.
Proficient in real-time troubleshooting, including video conferencing and remote access.
Excellent written and verbal communication skills.
Self-starter with experience learning and working with a rapidly changing SaaS platform in an early-stage startup.
Proven ability to work independently and manage multiple tasks efficiently.
Preferred Experience
Familiarity with API troubleshooting and/or tools such as Postman.
Technical experience with tools such as Salesforce, HubSpot, Outreach, Salesloft, etc.
Experience in Windows or Mac administration.
Experience of telephony, VoIP, and network troubleshooting.
Experience writing/editing customer-facing Help Center articles.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\nThe role\n\nOur skilled Technical Support team plays a crucial role in delivering an exceptional user experience. We’re dedicated to helping users get the most value from Nooks, ensuring they’re delighted with their overall product experience. As a Technical Support Engineer, you’ll leverage your technical expertise and problem-solving skills to deliver exceptional support, solving immediate issues while proactively identifying and addressing underlying trends to prevent future roadblocks.\n\n\n\nThis role is ideal for someone who thrives in a fast-paced environment with a rapidly changing product, loves helping users succeed, and brings a curious, solution-oriented mindset to every interaction. As an early member of our team, you’ll play a pivotal role in shaping our support operations—developing and refining processes, implementing tools, and building a robust knowledge base that sets the foundation for scalable success.\n\n\n\nResponsibilities\n\n - Customer excellence: Provide prompt, empathetic, and clear communication to help users resolve issues while creating a positive and memorable support experience.\n\n - Technical expertise: Debug and troubleshoot complex technical problems across our platform, collaborating with engineering teams to escalate and resolve issues as needed.\n\n - Meet KPIs for Support: Consistently achieve key performance metrics, such as response times, resolution times, and customer satisfaction scores.\n\n - Proactively solve problems & advocate for customers: Identify patterns in support requests to address root causes, anticipate user needs, and improve the product. Share insights and feedback with internal teams to ensure customer needs are at the forefront of product decisions and drive continuous improvement.\n\n - Establish cross-functional relationships: Collaborate closely with engineering, product, and customer success teams to streamline processes and enhance the overall user experience.\n\n - Support, teach, and build knowledge: Foster a culture of continuous learning by sharing expertise, mentoring teammates, and contributing extensively to a robust knowledge base that empowers users and reduces repetitive inquiries\n\n\n\nRequired Experience\n\n - 3+ years of Technical Support experience providing end-user support on complex, feature-rich, constantly iterating B2B SaaS platforms.\n\n - Demonstrated success providing support through Slack, live chat channels, and email. \n\n - Proficient in real-time troubleshooting, including video conferencing and remote access.\n\n - Excellent written and verbal communication skills.\n\n - Self-starter with experience learning and working with a rapidly changing SaaS platform in an early-stage startup.\n\n - Proven ability to work independently and manage multiple tasks efficiently.\n\n\n\nPreferred Experience\n\n - Familiarity with API troubleshooting and/or tools such as Postman.\n\n - Technical experience with tools such as Salesforce, HubSpot, Outreach, Salesloft, etc.\n\n - Experience in Windows or Mac administration.\n\n - Experience of telephony, VoIP, and network troubleshooting.\n\n - Experience writing/editing customer-facing Help Center articles.\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"9b0faa5a-a009-40c7-bdf6-3a3549766258","title":"Revenue Operations & Strategy Manager","department":"GTM","team":"Rev Ops","employmentType":"FullTime","location":"United States (Any Time Zone)","secondaryLocations":[],"publishedAt":"2026-05-04T18:38:59.904+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/9b0faa5a-a009-40c7-bdf6-3a3549766258","applyUrl":"https://jobs.ashbyhq.com/nooks/9b0faa5a-a009-40c7-bdf6-3a3549766258/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
Nooks is looking for a Revenue Operations & Strategy Manager to help scale our best-in-class RevOps function. Reporting directly to the Sr. Manager of RevOps, you will own critical systems areas end-to-end, set the roadmap for how they evolve, and drive strategic initiatives that shape how our GTM organization operates.
This is not an execution-only role. You will be the directly responsible individual (DRI) for meaningful pieces of our revenue engine - owning them from maintenance through evolution, educating stakeholders, and setting the standard for how we operate. You’ll combine deep analytical rigor with strategic judgment, evaluating trade-offs and broader business implications. The ideal candidate thrives in ambiguity, brings a clear point of view, and is energized by building systems that outlast them. You bring conviction, structured thinking, and a track record of shipping things that stick.
This role offers excellent exposure to all aspects of the revenue engine and provides a clear path for growth into senior revenue operations positions.
Identify, evaluate, prioritize, and articulate business cases for GTM investments - including opportunity sizing to determine which levers matter most
Conduct deep-dive analyses into pipeline, conversion, segmentation, retention, and rep performance, identifying root causes and evaluating trade-offs across potential solutions
Develop hypotheses about where the business has the most upside, size the potential impact, and back it with structured analysis
Build and maintain executive-level dashboards, forecasting models, and GTM performance review cadences with a clear POV and prioritized recommendations
Develop distinctive expertise in complex RevOps topics: forecasting methodology, territory design, segmentation, incentive design, or similar - and bring that expertise to bear on hard problems
Serve as a reliable project owner within RevOps and across the organization - known as someone who can independently take an effort from ambiguity to shipped outcome
Scope and execute projects aligned to agreed business outcomes and timelines, managing multiple workstreams concurrently without dropping quality
Proactively measure project outcomes post-launch and share learnings back to the business, including retrospectives on previously shipped work
Demonstrate strong prioritization and the ability to pivot quickly when priorities shift
Contribute meaningfully to team cohesion, morale, and the standard of work - you make the team better by being on it
Communicate expectations to stakeholders clearly and consistently, including timelines, dependencies, and trade-offs
Write with conclusions first - clear, concise, and paired with the rationale needed for the reader to trust the recommendation
Present findings and recommendations to GTM leadership with a clear point of view, tailored to the audience
Actively seek feedback and demonstrate progress on it - committed to your own continuous improvement and modeling that for the team
Own the development and maintenance of a critical systems area (e.g., forecasting infrastructure, territory & quota management, lead routing, commissions, account scoring) end-to-end and with minimal guidance
Develop and maintain a 2-quarter forward roadmap for your systems area, sequenced against business priorities and communicated proactively to stakeholders
Define and own the criteria used to evaluate systems effectiveness and where to invest next - including build-vs-buy decisions and vendor evaluations
Identify and lead opportunities to evolve your systems area - whether that’s new capabilities within existing tools or updates to the broader stack
Run issue triage effectively and set the standard for how quickly and cleanly problems get resolved
Manage documentation for your systems area and model documentation best practices for the rest of the team
Drive communication, change management, and training for stakeholders and leadership when systems or processes change
Act as a subject matter expert across our GTM tech stack - HubSpot, Nooks, Gong, Clay, and forecasting tools
Partner with our GTM Systems Admins to maintain data hygiene, configure workflows, and optimize automation rules
Serve as an escalation point for GTM tech troubleshooting, rules of engagement interpretation, and daily operational issues
Continuously evaluate the tech stack for gaps, redundancies, and opportunities for consolidation or new investment
4+ years of experience in SaaS RevOps, with demonstrated progression in scope and ownership; 6+ years of total experience in investment banking, management consulting or related analytical roles
Subject matter expert in HubSpot and the modern GTM stack (Nooks, Gong, Clay, Claude/ChatGPT, Cursor, forecasting tools) - hands-on when needed, and trusted to guide others
Business-case fluency you can size an opportunity, articulate the trade-offs, and translate the analysis into a recommendation leadership can act on
Strong project owner you’ve independently scoped, sequenced, and shipped cross-functional initiatives, driving deliverables from partners you don’t manage
Analytical rigor you build complex models, investigate root causes, and stop only when you’ve found the real answer, not when you’ve found an answer
Comfortable with ambiguity: you bring structure to undefined problems, evaluate trade-offs, and weigh broader business implications before recommending a path
Builder’s bias for action: you create scalable programs with measurable impact rather than one-off fixes
Exceptional communicator: clear and persuasive in presentations, writing, and stakeholder updates; effective at educating others on your domain
Empathetic toward reps: genuinely invested in their success and the quality of their day-to-day experience
Collaborative, humble, and coachable: contributes to team morale, seeks feedback, and treats being challenged as a gift
We offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. We pay all employees competitively relative to the market. In compliance with pay transparency laws and in pursuit of pay equity and fairness, we publish salary ranges for our open roles, seen on this listing. On top of this, we offer equity, generous perks, and comprehensive benefits.
Remote or San Francisco Bay Area. Occasional travel for team onsites, trainings, etc. may be expected.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nABOUT THE ROLE\n\nNooks is looking for a Revenue Operations & Strategy Manager to help scale our best-in-class RevOps function. Reporting directly to the Sr. Manager of RevOps, you will own critical systems areas end-to-end, set the roadmap for how they evolve, and drive strategic initiatives that shape how our GTM organization operates.\n\nThis is not an execution-only role. You will be the directly responsible individual (DRI) for meaningful pieces of our revenue engine - owning them from maintenance through evolution, educating stakeholders, and setting the standard for how we operate. You’ll combine deep analytical rigor with strategic judgment, evaluating trade-offs and broader business implications. The ideal candidate thrives in ambiguity, brings a clear point of view, and is energized by building systems that outlast them. You bring conviction, structured thinking, and a track record of shipping things that stick.\n\n\n\n\nWHAT YOU’LL DO\n\nThis role offers excellent exposure to all aspects of the revenue engine and provides a clear path for growth into senior revenue operations positions.\n\n\n\n\nANALYSIS & STRATEGIC INSIGHT\n\n - Identify, evaluate, prioritize, and articulate business cases for GTM investments - including opportunity sizing to determine which levers matter most\n\n - Conduct deep-dive analyses into pipeline, conversion, segmentation, retention, and rep performance, identifying root causes and evaluating trade-offs across potential solutions\n\n - Develop hypotheses about where the business has the most upside, size the potential impact, and back it with structured analysis\n\n - Build and maintain executive-level dashboards, forecasting models, and GTM performance review cadences with a clear POV and prioritized recommendations\n\n\nPROJECT EXECUTION & CROSS-FUNCTIONAL PARTNERSHIP\n\n - Develop distinctive expertise in complex RevOps topics: forecasting methodology, territory design, segmentation, incentive design, or similar - and bring that expertise to bear on hard problems\n\n - Serve as a reliable project owner within RevOps and across the organization - known as someone who can independently take an effort from ambiguity to shipped outcome\n\n - Scope and execute projects aligned to agreed business outcomes and timelines, managing multiple workstreams concurrently without dropping quality\n\n - Proactively measure project outcomes post-launch and share learnings back to the business, including retrospectives on previously shipped work\n\n - Demonstrate strong prioritization and the ability to pivot quickly when priorities shift\n\n\nCOMMUNICATION & TEAM LEADERSHIP\n\n - Contribute meaningfully to team cohesion, morale, and the standard of work - you make the team better by being on it\n\n - Communicate expectations to stakeholders clearly and consistently, including timelines, dependencies, and trade-offs\n\n - Write with conclusions first - clear, concise, and paired with the rationale needed for the reader to trust the recommendation\n\n - Present findings and recommendations to GTM leadership with a clear point of view, tailored to the audience\n\n - Actively seek feedback and demonstrate progress on it - committed to your own continuous improvement and modeling that for the team\n\n\nSYSTEMS OWNERSHIP\n\n - Own the development and maintenance of a critical systems area (e.g., forecasting infrastructure, territory & quota management, lead routing, commissions, account scoring) end-to-end and with minimal guidance\n\n - Develop and maintain a 2-quarter forward roadmap for your systems area, sequenced against business priorities and communicated proactively to stakeholders\n\n - Define and own the criteria used to evaluate systems effectiveness and where to invest next - including build-vs-buy decisions and vendor evaluations\n\n - Identify and lead opportunities to evolve your systems area - whether that’s new capabilities within existing tools or updates to the broader stack\n\n - Run issue triage effectively and set the standard for how quickly and cleanly problems get resolved\n\n - Manage documentation for your systems area and model documentation best practices for the rest of the team\n\n - Drive communication, change management, and training for stakeholders and leadership when systems or processes change\n\n\nTECH STACK EXPERTISE\n\n - Act as a subject matter expert across our GTM tech stack - HubSpot, Nooks, Gong, Clay, and forecasting tools\n\n - Partner with our GTM Systems Admins to maintain data hygiene, configure workflows, and optimize automation rules\n\n - Serve as an escalation point for GTM tech troubleshooting, rules of engagement interpretation, and daily operational issues\n\n - Continuously evaluate the tech stack for gaps, redundancies, and opportunities for consolidation or new investment\n\n\n\n\nWHO YOU ARE\n\n - 4+ years of experience in SaaS RevOps, with demonstrated progression in scope and ownership; 6+ years of total experience in investment banking, management consulting or related analytical roles\n\n - Subject matter expert in HubSpot and the modern GTM stack (Nooks, Gong, Clay, Claude/ChatGPT, Cursor, forecasting tools) - hands-on when needed, and trusted to guide others\n\n - Business-case fluency you can size an opportunity, articulate the trade-offs, and translate the analysis into a recommendation leadership can act on\n\n - Strong project owner you’ve independently scoped, sequenced, and shipped cross-functional initiatives, driving deliverables from partners you don’t manage\n\n - Analytical rigor you build complex models, investigate root causes, and stop only when you’ve found the real answer, not when you’ve found an answer\n\n - Comfortable with ambiguity: you bring structure to undefined problems, evaluate trade-offs, and weigh broader business implications before recommending a path\n\n - Builder’s bias for action: you create scalable programs with measurable impact rather than one-off fixes\n\n - Exceptional communicator: clear and persuasive in presentations, writing, and stakeholder updates; effective at educating others on your domain\n\n - Empathetic toward reps: genuinely invested in their success and the quality of their day-to-day experience\n\n - Collaborative, humble, and coachable: contributes to team morale, seeks feedback, and treats being challenged as a gift\n\n\n\nWe offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. We pay all employees competitively relative to the market. In compliance with pay transparency laws and in pursuit of pay equity and fairness, we publish salary ranges for our open roles, seen on this listing. On top of this, we offer equity, generous perks, and comprehensive benefits.\n\n\n\n\nTHIS ROLE IS BASED IN:\n\nRemote or San Francisco Bay Area. Occasional travel for team onsites, trainings, etc. may be expected.\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"dbfccf7b-02bc-482a-97b2-89e06c444154","title":"Senior Software Engineer, Core Product","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-05-15T20:19:41.952+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/dbfccf7b-02bc-482a-97b2-89e06c444154","applyUrl":"https://jobs.ashbyhq.com/nooks/dbfccf7b-02bc-482a-97b2-89e06c444154/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
Sales software was built for humans. But we believe most sales work will be done by agents within the next two years. AI Sequencing is our bet on getting there. Reps use the tool as a \"copilot\" and spend 4+ hours a day in it, drafting emails, running LinkedIn outreach, researching prospects, queuing follow-ups. The Core Product team owns this product surface, and we're hiring senior engineers who want a say in what it becomes.
Build AI features that drive revenue, end to end. Define the success metric, and iterate until it moves.
Work directly with customers. Our biggest accounts have shared Slack channels with our engineers; you'll be on calls with users one day and shipping fixes back to them the next.
Make foundational technical decisions. How should agent memory work per rep? What's the right primitive for a long-running outbound strategy?
Mentor others on the team. Run code and design reviews, and pair on the hardest problems.
5+ years of engineering experience, with depth in something close to our stack (React, TypeScript, Node.js, Python).
Production experience with AI features. For example, you've debugged misbehaving agents and built the evals to keep issues from recurring.
Strong opinions, held loosely, about what the product surface of human-agent collaboration should look like.
Not afraid to hop on a call with a customer to validate a feature you just built.
You make the rest of the team faster.
Based in San Francisco, excited to be in-office 3+ days per week.
A world-class team. Around 40 engineers, mostly former founders or founding engineers and veteran builders from places like Applied Intuition, Scale, Airtable, Citadel, and Jane Street. Thirteen Olympiad medals across the team.
Defining a new product category. We don't fully know what sales engagement looks like when agents do most of the work. The people who join now help decide.
Top-of-market compensation.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nABOUT THE ROLE\n\nSales software was built for humans. But we believe most sales work will be done by agents within the next two years. AI Sequencing is our bet on getting there. Reps use the tool as a \"copilot\" and spend 4+ hours a day in it, drafting emails, running LinkedIn outreach, researching prospects, queuing follow-ups. The Core Product team owns this product surface, and we're hiring senior engineers who want a say in what it becomes.\n\n\n\nWHAT YOU'LL DO\n\n - Build AI features that drive revenue, end to end. Define the success metric, and iterate until it moves.\n\n - Work directly with customers. Our biggest accounts have shared Slack channels with our engineers; you'll be on calls with users one day and shipping fixes back to them the next.\n\n - Make foundational technical decisions. How should agent memory work per rep? What's the right primitive for a long-running outbound strategy?\n\n - Mentor others on the team. Run code and design reviews, and pair on the hardest problems.\n\n\n\nYOU MIGHT BE A STRONG FIT IF:\n\n - 5+ years of engineering experience, with depth in something close to our stack (React, TypeScript, Node.js, Python).\n\n - Production experience with AI features. For example, you've debugged misbehaving agents and built the evals to keep issues from recurring.\n\n - Strong opinions, held loosely, about what the product surface of human-agent collaboration should look like.\n\n - Not afraid to hop on a call with a customer to validate a feature you just built.\n\n - You make the rest of the team faster.\n\n - Based in San Francisco, excited to be in-office 3+ days per week.\n\n\n\n\nAT NOOKS YOU'LL ENJOY\n\n - A world-class team. Around 40 engineers, mostly former founders or founding engineers and veteran builders from places like Applied Intuition, Scale, Airtable, Citadel, and Jane Street. Thirteen Olympiad medals across the team.\n\n - Defining a new product category. We don't fully know what sales engagement looks like when agents do most of the work. The people who join now help decide.\n\n - Top-of-market compensation.\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"26f098c4-9beb-4bed-a71d-917c38e78bea","title":"Senior Software Engineer, Core Infrastructure","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-05-15T20:32:01.889+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/26f098c4-9beb-4bed-a71d-917c38e78bea","applyUrl":"https://jobs.ashbyhq.com/nooks/26f098c4-9beb-4bed-a71d-917c38e78bea/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
The Core Infrastructure team makes the rest of Nooks fast. We're going from one product to many — Sequencing, Dialer, Agent Studio, Coaching — and our data layer, observability, and developer tooling have to scale with that. The dialer alone runs ~100M calls a week, and reps spend 4+ hours a day in the product. We're hiring senior engineers to own the systems everything else is built on.
Build infrastructure that makes every product team faster. Data models, APIs, observability, CI/CD — pick the area, own it across the company.
Keep the rails on while we go multi-product. Capacity, reliability, cost. Set the standards other teams build against.
Make foundational technical decisions. What's the right shape for our data access layer when we're querying across calls, prospects, and accounts? How do we attribute infra cost to product teams cleanly?
Mentor others on the team. Run code and design reviews, and pair on the hardest problems.
5+ years of engineering experience, with depth in distributed systems, databases, or developer infrastructure. We don't care which exact stack.
Production experience scaling systems through real growth (10x, 100x), and the scars that come with it.
Strong opinions, held loosely, about what good developer experience looks like inside a fast-moving product team.
Comfortable being the engineer everyone else calls during an incident.
You make the rest of the team faster.
Based in San Francisco, excited to be in-office 3+ days per week.
A world-class team. Around 40 engineers, mostly former founders or founding engineers and veteran builders from places like Applied Intuition, Scale, Airtable, Citadel, and Jane Street. Thirteen Olympiad medals across the team.
A platform being built for the first time. Nooks was one product a year ago. The infra you build now decides what the next four products feel like.
Top-of-market compensation.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nABOUT THE ROLE\n\nThe Core Infrastructure team makes the rest of Nooks fast. We're going from one product to many — Sequencing, Dialer, Agent Studio, Coaching — and our data layer, observability, and developer tooling have to scale with that. The dialer alone runs ~100M calls a week, and reps spend 4+ hours a day in the product. We're hiring senior engineers to own the systems everything else is built on.\n\n\n\n\nWHAT YOU'LL DO\n\n - Build infrastructure that makes every product team faster. Data models, APIs, observability, CI/CD — pick the area, own it across the company.\n\n - Keep the rails on while we go multi-product. Capacity, reliability, cost. Set the standards other teams build against.\n\n - Make foundational technical decisions. What's the right shape for our data access layer when we're querying across calls, prospects, and accounts? How do we attribute infra cost to product teams cleanly?\n\n - Mentor others on the team. Run code and design reviews, and pair on the hardest problems.\n \n \n\n\nYOU MIGHT BE A STRONG FIT IF:\n\n - 5+ years of engineering experience, with depth in distributed systems, databases, or developer infrastructure. We don't care which exact stack.\n\n - Production experience scaling systems through real growth (10x, 100x), and the scars that come with it.\n\n - Strong opinions, held loosely, about what good developer experience looks like inside a fast-moving product team.\n\n - Comfortable being the engineer everyone else calls during an incident.\n\n - You make the rest of the team faster.\n\n - Based in San Francisco, excited to be in-office 3+ days per week.\n \n \n\n\nAT NOOKS YOU'LL ENJOY\n\n - A world-class team. Around 40 engineers, mostly former founders or founding engineers and veteran builders from places like Applied Intuition, Scale, Airtable, Citadel, and Jane Street. Thirteen Olympiad medals across the team.\n\n - A platform being built for the first time. Nooks was one product a year ago. The infra you build now decides what the next four products feel like.\n\n - Top-of-market compensation.\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"ec95b6e5-0102-4217-b052-3b9ca5b87d57","title":"Senior Software Engineer, Voice AI","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-05-15T20:33:04.315+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/ec95b6e5-0102-4217-b052-3b9ca5b87d57","applyUrl":"https://jobs.ashbyhq.com/nooks/ec95b6e5-0102-4217-b052-3b9ca5b87d57/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
Most sales calls don't connect. The ones that do go through a maze: voicemails, phone trees, virtual assistants. Voice AI is the bet that an agent can navigate that maze, guide reps in real time, and turn the resulting transcripts into coaching insights that make whole teams convert better. We run roughly 100 million calls a week today — hyperscaler volume for real-time voice. We're hiring senior engineers to push both sides forward.
Build real-time, low-latency Voice AI. Voicemail detection, IVR and virtual assistant navigation, in-call guidance for reps.
Build the call intelligence on top. Transcript analysis, conversation funnels, Markov models of the calls that convert vs. don't, the manager-side product where coaches find patterns across whole teams.
Work directly with customers. Our biggest accounts have shared Slack channels with our engineers; you'll be on calls with users one day and shipping fixes back to them the next.
Make foundational technical decisions. How low can latency go for a voice agent that's still useful? Given the first half of a call, what should the system recommend to maximize the chance the rep books a demo?
Mentor others on the team. Run code and design reviews, and pair on the hardest problems.
5+ years of engineering experience, with depth in something close to our stack (React, TypeScript, Node.js, Python). Bonus for experience operating real-time or low-latency systems at scale.
Production experience with AI features. For example, you've shipped a model under a strict latency budget and have opinions about evals.
Strong opinions, held loosely, about what it takes to run real-time voice at hyperscaler volume — capacity, QoS, observability, the things that break first when you 10x traffic.
Not afraid to listen to a few hundred calls to figure out what's actually broken.
You make the rest of the team faster.
Based in San Francisco, excited to be in-office 3+ days per week.
A world-class team. Around 40 engineers, mostly former founders or founding engineers and veteran builders from places like Applied Intuition, Scale, Airtable, Citadel, and Jane Street. Thirteen Olympiad medals across the team.
A product that drives most of the company's revenue. Teams trial the dialer first and see 5–10x productivity gains within their first two weeks.
Top-of-market compensation.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nABOUT THE ROLE\n\nMost sales calls don't connect. The ones that do go through a maze: voicemails, phone trees, virtual assistants. Voice AI is the bet that an agent can navigate that maze, guide reps in real time, and turn the resulting transcripts into coaching insights that make whole teams convert better. We run roughly 100 million calls a week today — hyperscaler volume for real-time voice. We're hiring senior engineers to push both sides forward.\n\n\n\n\nWHAT YOU'LL DO\n\n - Build real-time, low-latency Voice AI. Voicemail detection, IVR and virtual assistant navigation, in-call guidance for reps.\n\n - Build the call intelligence on top. Transcript analysis, conversation funnels, Markov models of the calls that convert vs. don't, the manager-side product where coaches find patterns across whole teams.\n\n - Work directly with customers. Our biggest accounts have shared Slack channels with our engineers; you'll be on calls with users one day and shipping fixes back to them the next.\n\n - Make foundational technical decisions. How low can latency go for a voice agent that's still useful? Given the first half of a call, what should the system recommend to maximize the chance the rep books a demo?\n\n - Mentor others on the team. Run code and design reviews, and pair on the hardest problems.\n \n \n\n\nYOU MIGHT BE A STRONG FIT IF:\n\n - 5+ years of engineering experience, with depth in something close to our stack (React, TypeScript, Node.js, Python). Bonus for experience operating real-time or low-latency systems at scale.\n\n - Production experience with AI features. For example, you've shipped a model under a strict latency budget and have opinions about evals.\n\n - Strong opinions, held loosely, about what it takes to run real-time voice at hyperscaler volume — capacity, QoS, observability, the things that break first when you 10x traffic.\n\n - Not afraid to listen to a few hundred calls to figure out what's actually broken.\n\n - You make the rest of the team faster.\n\n - Based in San Francisco, excited to be in-office 3+ days per week.\n \n \n\n\nAT NOOKS YOU'LL ENJOY\n\n - A world-class team. Around 40 engineers, mostly former founders or founding engineers and veteran builders from places like Applied Intuition, Scale, Airtable, Citadel, and Jane Street. Thirteen Olympiad medals across the team.\n\n - A product that drives most of the company's revenue. Teams trial the dialer first and see 5–10x productivity gains within their first two weeks.\n\n - Top-of-market compensation.\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"b51656f9-b35c-42e5-9b1b-5f4d68b050b9","title":"Senior Software Engineer, Agent Studio","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-05-15T20:33:56.048+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/b51656f9-b35c-42e5-9b1b-5f4d68b050b9","applyUrl":"https://jobs.ashbyhq.com/nooks/b51656f9-b35c-42e5-9b1b-5f4d68b050b9/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
Sales software was built for humans. But we believe most sales work will be done by agents within the next two years. Agent Studio is our bet to enable this: AI that does 90% of the non-calling, non-creative work an SDR team does today fully autonomously. We're piloting with a small set of design partners. As a Senior Software Engineer, you'll build those agents and iterate with customers until they see impact on their bottom line.
Build AI agents that drive revenue, end to end. GM-level responsibility for your customers' revenue numbers. We're aiming to 5x their meetings booked within a 1 month trial.
Build agents across the breadth of a sales rep's workday. Account strategy, prospecting, outbound emails, LinkedIn DMs, gifting, call prep, followups. Each one requires going deep on how the rep actually works.
Fully automate nuanced work on the SDR's behalf. These agents should learn over time, calibrate trust with the user, and have clear evals that prove they work.
Work with customers. Our customers have shared Slack channels with our engineers; you'll be on calls with users one day and shipping agent improvements back to them the next.
5+ years of engineering experience, ideally including time as a technical founder, founding engineer, or forward-deployed engineer at a place with a high bar.
Production experience with AI agents. For example, you've shipped a prompt or tool change in response to a specific user complaint that same week.
Strong opinions, held loosely, about which insights from the field belong in the platform vs as customer-facing modifiers.
High agency. Comfortable owning an outcome without a clear playbook.
Strong foundation in something close to our stack (React, TypeScript, Node.js, Python).
Based in San Francisco, excited to be in-office 3+ days per week.
A world-class team. Around 40 engineers, mostly former founders or founding engineers and veteran builders from places like Applied Intuition, Scale, Airtable, Citadel, and Jane Street. Thirteen Olympiad medals across the team.
A founder seat in shape. GM-level ownership of a 0-to-1 product line. The skills you build here are the ones you need to start a company next.
Top-of-market compensation.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nABOUT THE ROLE\n\nSales software was built for humans. But we believe most sales work will be done by agents within the next two years. Agent Studio is our bet to enable this: AI that does 90% of the non-calling, non-creative work an SDR team does today fully autonomously. We're piloting with a small set of design partners. As a Senior Software Engineer, you'll build those agents and iterate with customers until they see impact on their bottom line.\n\n\n\n\nWHAT YOU'LL DO\n\n - Build AI agents that drive revenue, end to end. GM-level responsibility for your customers' revenue numbers. We're aiming to 5x their meetings booked within a 1 month trial.\n\n - Build agents across the breadth of a sales rep's workday. Account strategy, prospecting, outbound emails, LinkedIn DMs, gifting, call prep, followups. Each one requires going deep on how the rep actually works.\n\n - Fully automate nuanced work on the SDR's behalf. These agents should learn over time, calibrate trust with the user, and have clear evals that prove they work.\n\n - Work with customers. Our customers have shared Slack channels with our engineers; you'll be on calls with users one day and shipping agent improvements back to them the next.\n \n \n\n\nYOU MIGHT BE A STRONG FIT IF:\n\n - 5+ years of engineering experience, ideally including time as a technical founder, founding engineer, or forward-deployed engineer at a place with a high bar.\n\n - Production experience with AI agents. For example, you've shipped a prompt or tool change in response to a specific user complaint that same week.\n\n - Strong opinions, held loosely, about which insights from the field belong in the platform vs as customer-facing modifiers.\n\n - High agency. Comfortable owning an outcome without a clear playbook.\n\n - Strong foundation in something close to our stack (React, TypeScript, Node.js, Python).\n\n - Based in San Francisco, excited to be in-office 3+ days per week.\n \n \n\n\nAT NOOKS YOU'LL ENJOY\n\n - A world-class team. Around 40 engineers, mostly former founders or founding engineers and veteran builders from places like Applied Intuition, Scale, Airtable, Citadel, and Jane Street. Thirteen Olympiad medals across the team.\n\n - A founder seat in shape. GM-level ownership of a 0-to-1 product line. The skills you build here are the ones you need to start a company next.\n\n - Top-of-market compensation.\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"14429786-8708-4617-9e90-dde8af4a16e4","title":"Sales Development Representative, SDR (Remote)","department":"GTM","team":"Sales Development","employmentType":"FullTime","location":"United States (Any Time Zone)","secondaryLocations":[],"publishedAt":"2026-05-22T21:13:54.529+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/14429786-8708-4617-9e90-dde8af4a16e4","applyUrl":"https://jobs.ashbyhq.com/nooks/14429786-8708-4617-9e90-dde8af4a16e4/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
We’re looking for a Sales Development Rep (SDR) with 2+ years experience selling into sales leaders at another B2B SaaS org. You shouldn’t be afraid to pick up the phone and have experience building outbound messaging through all prospecting channels - phone, email + LinkedIn. You’ll be involved in generating outbound pipeline for our Account Executive team and may also be involved in running trials with prospects to get your hands dirty in what it takes to bring new clients on board.
You’ll do your own account research to ensure relevant, personalized messaging
Utilize all prospecting channels to reach out to prospects
Create outbound email templates for you and the team to test, utilize and build on
Support teammates with best practices (and learn theirs) in a collaborative team environment
Work collaboratively across teams - including Engineering, Product and Marketing to support product and marketing growth
2+ years of relevant sales experience selling into the sales leader persona
Experience prospecting into B2B SaaS companies mid-market / SMB
Ideally have experience working in a fast paced startup environment
Strong problem solving, issue-resolution, and multi-tasking skills, the ability to work in a deadline-driven work environment, and a keen attention to detail.
Strong leadership and team building skills
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nTHE ROLE\n\nWe’re looking for a Sales Development Rep (SDR) with 2+ years experience selling into sales leaders at another B2B SaaS org. You shouldn’t be afraid to pick up the phone and have experience building outbound messaging through all prospecting channels - phone, email + LinkedIn. You’ll be involved in generating outbound pipeline for our Account Executive team and may also be involved in running trials with prospects to get your hands dirty in what it takes to bring new clients on board.\n\n\n\n\nRESPONSIBILITIES\n\n - You’ll do your own account research to ensure relevant, personalized messaging\n\n - Utilize all prospecting channels to reach out to prospects\n\n - Create outbound email templates for you and the team to test, utilize and build on\n\n - Support teammates with best practices (and learn theirs) in a collaborative team environment\n\n - Work collaboratively across teams - including Engineering, Product and Marketing to support product and marketing growth\n\n\n\n\nREQUIREMENTS\n\n - 2+ years of relevant sales experience selling into the sales leader persona\n\n - Experience prospecting into B2B SaaS companies mid-market / SMB\n\n - Ideally have experience working in a fast paced startup environment\n\n - Strong problem solving, issue-resolution, and multi-tasking skills, the ability to work in a deadline-driven work environment, and a keen attention to detail.\n\n - Strong leadership and team building skills\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"e157cff9-2e29-4229-92b3-f9845120ece1","title":"Engineering Manager, Agent Studio","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-18T22:21:20.661+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/e157cff9-2e29-4229-92b3-f9845120ece1","applyUrl":"https://jobs.ashbyhq.com/nooks/e157cff9-2e29-4229-92b3-f9845120ece1/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
Sales software was built for humans. But we believe most sales work will be done by agents within the next two years. Agent Studio is our bet to enable this: AI that does 90% of the non-calling, non-creative work an SDR team does today fully autonomously. We're piloting with a small set of design partners.
This is a “player-coach” role similar to all EM roles at Nooks. The expectation will be that you are hands on building and making key technical and product decisions so that the team can move with extreme velocity in the right direction. There will be times where you spend 80% of your time writing code, times where you spend 80% of your time on customer calls, and times when you spend 80% of your time hiring.
Grow the team. Lead and mentor a high-performing engineering team, fostering an inclusive and innovative culture while overseeing hiring and team growth.
Own the deployment outcome. GM-level responsibility for your customers' revenue numbers. We're aiming to 5x their meetings booked within a 1 month trial.
Build agents across the breadth of a sales rep's workday. Account strategy, prospecting, outbound emails, LinkedIn DMs, gifting, call prep, followups. Each one requires going deep on how the rep actually works.
Fully automate nuanced work on the SDR's behalf. These agents should learn over time, calibrate trust with the user, and have clear evals that prove they work.
Embed into customers. Our customers have shared Slack channels with our engineers; you'll be on calls with users one day and shipping agent improvements back to them the next.
5+ years of engineering experience, ideally including time as a technical founder, founding engineer, or forward-deployed engineer at a place with a high bar.
Production experience with AI agents. For example, you've shipped a prompt or tool change in response to a specific user complaint that same week.
Strong opinions, held loosely, about which insights from the field belong in the platform vs as customer-facing modifiers.
High agency. Comfortable owning an outcome without a clear playbook.
Strong communication. You can explain the agent to a sales team, the team's needs to engineering, and the deployment status to leadership.
Based in San Francisco, excited to be in-office 3+ days per week.
A world-class team. Around 50 engineers, mostly former founders or founding engineers and veteran builders from places like Applied Intuition, Scale, Airtable, Citadel, and Jane Street. Thirteen Olympiad medals across the team.
A founder seat in shape. GM-level ownership of a 0-to-1 product line. The skills you build here are the ones you need to start a company next.
Top-of-market compensation.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nABOUT THE ROLE\n\nSales software was built for humans. But we believe most sales work will be done by agents within the next two years. Agent Studio is our bet to enable this: AI that does 90% of the non-calling, non-creative work an SDR team does today fully autonomously. We're piloting with a small set of design partners. \n\nThis is a “player-coach” role similar to all EM roles at Nooks. The expectation will be that you are hands on building and making key technical and product decisions so that the team can move with extreme velocity in the right direction. There will be times where you spend 80% of your time writing code, times where you spend 80% of your time on customer calls, and times when you spend 80% of your time hiring.\n\n\n\n\nWHAT YOU’LL DO:\n\n - Grow the team. Lead and mentor a high-performing engineering team, fostering an inclusive and innovative culture while overseeing hiring and team growth.\n\n - Own the deployment outcome. GM-level responsibility for your customers' revenue numbers. We're aiming to 5x their meetings booked within a 1 month trial.\n\n - Build agents across the breadth of a sales rep's workday. Account strategy, prospecting, outbound emails, LinkedIn DMs, gifting, call prep, followups. Each one requires going deep on how the rep actually works.\n\n - Fully automate nuanced work on the SDR's behalf. These agents should learn over time, calibrate trust with the user, and have clear evals that prove they work.\n\n - Embed into customers. Our customers have shared Slack channels with our engineers; you'll be on calls with users one day and shipping agent improvements back to them the next.\n\n\nYOU MIGHT BE A STRONG FIT IF:\n\n - 5+ years of engineering experience, ideally including time as a technical founder, founding engineer, or forward-deployed engineer at a place with a high bar.\n\n - Production experience with AI agents. For example, you've shipped a prompt or tool change in response to a specific user complaint that same week.\n\n - Strong opinions, held loosely, about which insights from the field belong in the platform vs as customer-facing modifiers.\n\n - High agency. Comfortable owning an outcome without a clear playbook.\n\n - Strong communication. You can explain the agent to a sales team, the team's needs to engineering, and the deployment status to leadership.\n\n - Based in San Francisco, excited to be in-office 3+ days per week.\n \n\n\nAT NOOKS YOU'LL ENJOY\n\n - A world-class team. Around 50 engineers, mostly former founders or founding engineers and veteran builders from places like Applied Intuition, Scale, Airtable, Citadel, and Jane Street. Thirteen Olympiad medals across the team.\n\n - A founder seat in shape. GM-level ownership of a 0-to-1 product line. The skills you build here are the ones you need to start a company next.\n\n - Top-of-market compensation.\n\n\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"36b46696-51d7-4010-a09a-669166df4a5b","title":"Chief of Staff to the CEO","department":"People Operations","team":"People Operations","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-18T19:23:04.800+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Fransisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/36b46696-51d7-4010-a09a-669166df4a5b","applyUrl":"https://jobs.ashbyhq.com/nooks/36b46696-51d7-4010-a09a-669166df4a5b/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
We’re looking for a Chief of Staff who will operate as a true extension of the CEO. This is a rare opportunity to work directly alongside the CEO and gain an inside view into how a high-growth company is built and scaled.
As Chief of Staff, you'll own the hardest problems, help drive the highest-stakes decisions, and serve as a force multiplier across the entire company. You'll work on the initiatives that matter most to the business—whether that's shaping company strategy, improving operational efficiency, driving critical cross-functional projects, or helping the leadership team navigate complex decisions.
You're the person the CEO turns to when a problem is ambiguous, important, and doesn't have a clear owner. You bring structure to chaos, connect dots across the organization, and drive outcomes with urgency and precision.
One day you may be leading a strategic planning process, the next driving a company-wide initiative, evaluating how AI can transform a workflow, preparing for a board meeting, or partnering with leaders across the business to solve a critical challenge. No two weeks will look the same.
This role is ideal for someone who combines strategic thinking with a bias for action, thrives in ambiguity, and wants a front-row seat to building an iconic company.
Serve as a trusted partner and thought partner to the CEO on the company's most important priorities.
Own and drive the highest-impact strategic and operational initiatives across the business.
Lead projects that span multiple functions, ensuring alignment, accountability, and execution.
Translate high-level goals into actionable plans, milestones, and measurable outcomes.
Identify organizational bottlenecks and implement scalable solutions that improve company performance.
Drive company planning processes, operating rhythms, and executive decision-making.
Prepare executive communications, presentations, board materials, and strategic analyses.
Build and improve operating systems, planning frameworks, and company rituals.
Leverage AI tools and agents to automate workflows, improve productivity, and accelerate decision-making.
Partner with leaders across Engineering, Product, Sales, Marketing, Finance, and Operations to accelerate execution.
Anticipate challenges before they emerge and proactively solve problems before they become issues.
Act as a force multiplier for the CEO, enabling the company to move faster and make better decisions.
3–8 years of experience in consulting, business operations, investment banking, private equity, venture capital, startup operations, product management, or a similar strategic role.
Experience operating in a high-growth startup environment and excitement for building in fast-moving environments.
Demonstrated track record of leading complex cross-functional initiatives and delivering measurable business outcomes.
Strong analytical, structured problem-solving, and decision-making skills.
Systems Thinker: You can simplify complexity, identify root causes, and design scalable solutions.
Extreme Ownership: You take initiative, thrive in ambiguity, and consistently drive outcomes without needing direction.
Business Acumen: You have strong judgment, understand business tradeoffs, and can seamlessly move between strategy and execution.
Cross-Functional Leader: You influence effectively across teams, align stakeholders, and drive execution without relying on authority.
AI-Native: You actively leverage AI tools and agents to automate workflows, increase productivity, and improve decision-making.
Exceptional Communicator: You communicate clearly and concisely, turning complex ideas into compelling narratives and actionable plans.
You are energized by tackling difficult, ambiguous problems and are excited to operate wherever the business needs you most.
This role is designed for someone who wants to accelerate their career by working directly with company leadership on the most important challenges facing the business.
Whether you're a current Chief of Staff, an aspiring founder, a former founder, a top operator, or someone from consulting or investing who wants to transition into operating, you'll gain exposure to every part of the company while helping shape its future.
You'll have a front-row seat to company-building, significant ownership from day one, and the opportunity to help define how the company scales over the coming years.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for a Chief of Staff who will operate as a true extension of the CEO. This is a rare opportunity to work directly alongside the CEO and gain an inside view into how a high-growth company is built and scaled.\n\nAs Chief of Staff, you'll own the hardest problems, help drive the highest-stakes decisions, and serve as a force multiplier across the entire company. You'll work on the initiatives that matter most to the business—whether that's shaping company strategy, improving operational efficiency, driving critical cross-functional projects, or helping the leadership team navigate complex decisions.\n\nYou're the person the CEO turns to when a problem is ambiguous, important, and doesn't have a clear owner. You bring structure to chaos, connect dots across the organization, and drive outcomes with urgency and precision.\n\nOne day you may be leading a strategic planning process, the next driving a company-wide initiative, evaluating how AI can transform a workflow, preparing for a board meeting, or partnering with leaders across the business to solve a critical challenge. No two weeks will look the same.\n\nThis role is ideal for someone who combines strategic thinking with a bias for action, thrives in ambiguity, and wants a front-row seat to building an iconic company.\n\n\n\n\nWHAT YOU'LL DO\n\n - Serve as a trusted partner and thought partner to the CEO on the company's most important priorities.\n\n - Own and drive the highest-impact strategic and operational initiatives across the business.\n\n - Lead projects that span multiple functions, ensuring alignment, accountability, and execution.\n\n - Translate high-level goals into actionable plans, milestones, and measurable outcomes.\n\n - Identify organizational bottlenecks and implement scalable solutions that improve company performance.\n\n - Drive company planning processes, operating rhythms, and executive decision-making.\n\n - Prepare executive communications, presentations, board materials, and strategic analyses.\n\n - Build and improve operating systems, planning frameworks, and company rituals.\n\n - Leverage AI tools and agents to automate workflows, improve productivity, and accelerate decision-making.\n\n - Partner with leaders across Engineering, Product, Sales, Marketing, Finance, and Operations to accelerate execution.\n\n - Anticipate challenges before they emerge and proactively solve problems before they become issues.\n\n - Act as a force multiplier for the CEO, enabling the company to move faster and make better decisions.\n\n\nYOU MIGHT BE A STRONG FIT IF\n\n - 3–8 years of experience in consulting, business operations, investment banking, private equity, venture capital, startup operations, product management, or a similar strategic role.\n\n - Experience operating in a high-growth startup environment and excitement for building in fast-moving environments.\n\n - Demonstrated track record of leading complex cross-functional initiatives and delivering measurable business outcomes.\n\n - Strong analytical, structured problem-solving, and decision-making skills.\n\n - Systems Thinker: You can simplify complexity, identify root causes, and design scalable solutions.\n\n - Extreme Ownership: You take initiative, thrive in ambiguity, and consistently drive outcomes without needing direction.\n\n - Business Acumen: You have strong judgment, understand business tradeoffs, and can seamlessly move between strategy and execution.\n\n - Cross-Functional Leader: You influence effectively across teams, align stakeholders, and drive execution without relying on authority.\n\n - AI-Native: You actively leverage AI tools and agents to automate workflows, increase productivity, and improve decision-making.\n\n - Exceptional Communicator: You communicate clearly and concisely, turning complex ideas into compelling narratives and actionable plans.\n\n - You are energized by tackling difficult, ambiguous problems and are excited to operate wherever the business needs you most.\n\n\nWHY THIS ROLE\n\nThis role is designed for someone who wants to accelerate their career by working directly with company leadership on the most important challenges facing the business.\n\nWhether you're a current Chief of Staff, an aspiring founder, a former founder, a top operator, or someone from consulting or investing who wants to transition into operating, you'll gain exposure to every part of the company while helping shape its future.\n\nYou'll have a front-row seat to company-building, significant ownership from day one, and the opportunity to help define how the company scales over the coming years.\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"37d63757-9d43-4a8d-ba20-b7899d93e4e4","title":"Founding Business Operations Manager","department":"GTM","team":"Rev Ops","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-22T18:30:33.540+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Fransisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/37d63757-9d43-4a8d-ba20-b7899d93e4e4","applyUrl":"https://jobs.ashbyhq.com/nooks/37d63757-9d43-4a8d-ba20-b7899d93e4e4/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
We're looking for a Business Operations professional to help scale the operating system behind one of the fastest-growing AI-native GTM companies. This role sits at the center of the business, partnering closely with executive leadership to drive planning, execution, and decision-making across the company.
You'll work on the highest-priority initiatives, tackle ambiguous problems, and help turn strategy into action. One week you might be building the framework for annual planning, the next you could be driving a critical cross-functional initiative, evaluating a new market opportunity, or helping leaders make better decisions with data.
This is a high-impact role for someone who enjoys solving hard problems, thrives in fast-moving environments, and wants a front-row seat to building a category-defining company.
Partner with company leadership to drive strategic initiatives from concept to execution.
Own core business planning processes, including annual planning, quarterly OKRs, headcount planning, and resource allocation.
Build and maintain operating cadences that improve alignment, accountability, and execution across teams.
Analyze business performance and develop insights that inform key company decisions.
Create dashboards, reporting frameworks, and metrics that help leaders understand the health of the business.
Lead cross-functional projects spanning Product, Engineering, Sales, Marketing, Customer Success, Finance, and Recruiting.
Identify operational bottlenecks and design scalable processes that enable growth.
Support executive decision-making through financial, operational, and strategic analysis.
Evaluate new opportunities, investments, and business initiatives through quantitative and qualitative analysis.
Prepare executive materials, board content, and strategic recommendations for leadership discussions.
Serve as a force multiplier for the leadership team by ensuring the company's most important priorities move forward quickly and effectively.
Have 3–10 years of experience in Business Operations, Strategy, Consulting, Investment Banking, Finance, Chief of Staff, or a similar analytical role.
Have experience operating in a high-growth technology company or advising them.
Are highly analytical and comfortable working with data to drive decisions.
Can move seamlessly between strategy and execution.
Thrive in ambiguity and enjoy solving complex, unstructured problems.
Have exceptional communication and stakeholder management skills.
Are highly organized and able to manage multiple high-priority initiatives simultaneously.
Have a strong bias toward action and ownership.
Enjoy working directly with senior leaders on high-stakes decisions.
Work directly with company leadership on the most important challenges facing the business.
Gain broad exposure across every function of the company.
Help shape the strategy and operations of a rapidly scaling AI company.
Own meaningful initiatives that have company-wide impact.
Join at a stage where your work can materially influence the trajectory of the business.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nABOUT THE ROLE\n\nWe're looking for a Business Operations professional to help scale the operating system behind one of the fastest-growing AI-native GTM companies. This role sits at the center of the business, partnering closely with executive leadership to drive planning, execution, and decision-making across the company.\n\nYou'll work on the highest-priority initiatives, tackle ambiguous problems, and help turn strategy into action. One week you might be building the framework for annual planning, the next you could be driving a critical cross-functional initiative, evaluating a new market opportunity, or helping leaders make better decisions with data.\n\nThis is a high-impact role for someone who enjoys solving hard problems, thrives in fast-moving environments, and wants a front-row seat to building a category-defining company.\n\n\n\n\nWHAT YOU'LL DO\n\n - Partner with company leadership to drive strategic initiatives from concept to execution.\n\n - Own core business planning processes, including annual planning, quarterly OKRs, headcount planning, and resource allocation.\n\n - Build and maintain operating cadences that improve alignment, accountability, and execution across teams.\n\n - Analyze business performance and develop insights that inform key company decisions.\n\n - Create dashboards, reporting frameworks, and metrics that help leaders understand the health of the business.\n\n - Lead cross-functional projects spanning Product, Engineering, Sales, Marketing, Customer Success, Finance, and Recruiting.\n\n - Identify operational bottlenecks and design scalable processes that enable growth.\n\n - Support executive decision-making through financial, operational, and strategic analysis.\n\n - Evaluate new opportunities, investments, and business initiatives through quantitative and qualitative analysis.\n\n - Prepare executive materials, board content, and strategic recommendations for leadership discussions.\n\n - Serve as a force multiplier for the leadership team by ensuring the company's most important priorities move forward quickly and effectively.\n\n\n\n\nYOU MIGHT BE A STRONG FIT IF YOU\n\n - Have 3–10 years of experience in Business Operations, Strategy, Consulting, Investment Banking, Finance, Chief of Staff, or a similar analytical role.\n\n - Have experience operating in a high-growth technology company or advising them.\n\n - Are highly analytical and comfortable working with data to drive decisions.\n\n - Can move seamlessly between strategy and execution.\n\n - Thrive in ambiguity and enjoy solving complex, unstructured problems.\n\n - Have exceptional communication and stakeholder management skills.\n\n - Are highly organized and able to manage multiple high-priority initiatives simultaneously.\n\n - Have a strong bias toward action and ownership.\n\n - Enjoy working directly with senior leaders on high-stakes decisions.\n\n\n\n\nWHY THIS ROLE\n\n - Work directly with company leadership on the most important challenges facing the business.\n\n - Gain broad exposure across every function of the company.\n\n - Help shape the strategy and operations of a rapidly scaling AI company.\n\n - Own meaningful initiatives that have company-wide impact.\n\n - Join at a stage where your work can materially influence the trajectory of the business.\n\n \n \n \n \n \n \n \n \n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"0a3dc190-ce7e-4f2c-8080-041e2f7c4932","title":"University Recruiter","department":"People Operations","team":"Recruiting","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-08-06T17:07:58.219+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/0a3dc190-ce7e-4f2c-8080-041e2f7c4932","applyUrl":"https://jobs.ashbyhq.com/nooks/0a3dc190-ce7e-4f2c-8080-041e2f7c4932/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
This is a builder role. You'll own every aspect of Nooks' early talent strategy—from developing our university brand to hiring our annual class of exceptional new graduate software engineers. You'll create the programs, partnerships, and recruiting engine that make Nooks a destination for the best engineering students. During the off-season, you may help out with industry engineering hiring while still maintaining continual growth of our new grad programs.
This isn't simply campus recruiting. You'll design the entire experience: identifying target schools, building faculty and student relationships, creating memorable events, running the recruiting process, and ensuring every new graduate has an outstanding experience from first interaction through onboarding.
Success means establishing Nooks as one of the most sought-after engineering employers on campus while consistently hiring 8–10 exceptional new graduate software engineers annually from a focused set of 4–6 top computer science programs.
Own Nooks' end-to-end university recruiting strategy and execution.
Develop a focused campus strategy across 4–6 top engineering universities.
Build long-term relationships with career centers, professors, student organizations, and influential campus communities.
Create Nooks' employer brand for early talent through events, technical talks, hackathons, sponsorships, social content, and student engagement.
Design and manage our annual new graduate recruiting program, including sourcing, interview scheduling, offer management, and candidate experience.
Partner closely with Engineering leadership to define hiring goals, interview processes, and evaluation standards.
Build internship and new graduate recruiting programs that scale with the company.
Create exceptional candidate experiences that reflect Nooks' culture and values.
Plan and execute campus visits, information sessions, technical events, and networking opportunities.
Track recruiting metrics and continuously improve conversion rates throughout the hiring funnel.
Own recruiting operations, timelines, budgets, and vendor relationships related to university hiring.
Partner with People Operations to help create an outstanding onboarding and early career experience.
5+ years of recruiting experience with significant ownership of university or early career hiring.
Experience building or scaling campus recruiting programs at a high-growth technology company.
Proven success hiring top engineering talent from leading universities.
Strong understanding of engineering recruiting and technical hiring.
Experience building employer branding initiatives that resonate with technical students.
Exceptional relationship-building skills with both internal stakeholders and external partners.
Strong project management skills and the ability to run multiple recruiting initiatives simultaneously.
Analytical mindset with experience using recruiting metrics to improve outcomes.
Comfortable working in ambiguity and building programs from scratch.
Passion for helping exceptional early-career talent launch their careers.
Love building programs where none exist today.
Enjoy creating memorable candidate experiences.
Think strategically while executing every detail.
Build trusted relationships quickly.
Are energized by representing an exciting company externally.
Care deeply about hiring quality over hiring volume.
Want to have a lasting impact on how a company attracts its future engineering leaders.
Establish Nooks as a recognized engineering employer across 4–6 target universities.
Hire an exceptional class of 8–10 new graduate software engineers.
Build repeatable recruiting programs and campus partnerships that scale.
Launch signature employer branding initiatives that increase awareness and applicant quality.
Create a recruiting experience candidates consistently rave about.
Develop the foundation for a world-class early talent program that grows with the company.
The engineers we hire today will become the technical leaders of Nooks tomorrow. You'll have the opportunity to build a program that shapes the future of our engineering organization and creates one of the strongest early talent brands in technology.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nTHE ROLE\n\nThis is a builder role. You'll own every aspect of Nooks' early talent strategy—from developing our university brand to hiring our annual class of exceptional new graduate software engineers. You'll create the programs, partnerships, and recruiting engine that make Nooks a destination for the best engineering students. During the off-season, you may help out with industry engineering hiring while still maintaining continual growth of our new grad programs.\n\nThis isn't simply campus recruiting. You'll design the entire experience: identifying target schools, building faculty and student relationships, creating memorable events, running the recruiting process, and ensuring every new graduate has an outstanding experience from first interaction through onboarding.\n\nSuccess means establishing Nooks as one of the most sought-after engineering employers on campus while consistently hiring 8–10 exceptional new graduate software engineers annually from a focused set of 4–6 top computer science programs.\n\n\n\nWHAT YOU'LL DO\n\n - Own Nooks' end-to-end university recruiting strategy and execution.\n\n - Develop a focused campus strategy across 4–6 top engineering universities.\n\n - Build long-term relationships with career centers, professors, student organizations, and influential campus communities.\n\n - Create Nooks' employer brand for early talent through events, technical talks, hackathons, sponsorships, social content, and student engagement.\n\n - Design and manage our annual new graduate recruiting program, including sourcing, interview scheduling, offer management, and candidate experience.\n\n - Partner closely with Engineering leadership to define hiring goals, interview processes, and evaluation standards.\n\n - Build internship and new graduate recruiting programs that scale with the company.\n\n - Create exceptional candidate experiences that reflect Nooks' culture and values.\n\n - Plan and execute campus visits, information sessions, technical events, and networking opportunities.\n\n - Track recruiting metrics and continuously improve conversion rates throughout the hiring funnel.\n\n - Own recruiting operations, timelines, budgets, and vendor relationships related to university hiring.\n\n - Partner with People Operations to help create an outstanding onboarding and early career experience.\n\n\nWHAT WE'RE LOOKING FOR\n\n - 5+ years of recruiting experience with significant ownership of university or early career hiring.\n\n - Experience building or scaling campus recruiting programs at a high-growth technology company.\n\n - Proven success hiring top engineering talent from leading universities.\n\n - Strong understanding of engineering recruiting and technical hiring.\n\n - Experience building employer branding initiatives that resonate with technical students.\n\n - Exceptional relationship-building skills with both internal stakeholders and external partners.\n\n - Strong project management skills and the ability to run multiple recruiting initiatives simultaneously.\n\n - Analytical mindset with experience using recruiting metrics to improve outcomes.\n\n - Comfortable working in ambiguity and building programs from scratch.\n\n - Passion for helping exceptional early-career talent launch their careers.\n\n\nYOU'LL THRIVE IF YOU...\n\n - Love building programs where none exist today.\n\n - Enjoy creating memorable candidate experiences.\n\n - Think strategically while executing every detail.\n\n - Build trusted relationships quickly.\n\n - Are energized by representing an exciting company externally.\n\n - Care deeply about hiring quality over hiring volume.\n\n - Want to have a lasting impact on how a company attracts its future engineering leaders.\n\n\nSUCCESS IN YOUR FIRST YEAR\n\n - Establish Nooks as a recognized engineering employer across 4–6 target universities.\n\n - Hire an exceptional class of 8–10 new graduate software engineers.\n\n - Build repeatable recruiting programs and campus partnerships that scale.\n\n - Launch signature employer branding initiatives that increase awareness and applicant quality.\n\n - Create a recruiting experience candidates consistently rave about.\n\n - Develop the foundation for a world-class early talent program that grows with the company.\n\n\nWHY THIS ROLE MATTERS\n\nThe engineers we hire today will become the technical leaders of Nooks tomorrow. You'll have the opportunity to build a program that shapes the future of our engineering organization and creates one of the strongest early talent brands in technology.\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"0e7fc0cd-acc8-456c-a152-288000f20398","title":"Senior Technical Sourcer","department":"People Operations","team":"Recruiting","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-29T17:33:29.754+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/0e7fc0cd-acc8-456c-a152-288000f20398","applyUrl":"https://jobs.ashbyhq.com/nooks/0e7fc0cd-acc8-456c-a152-288000f20398/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
Senior Technical Sourcer
The Role
Join Nooks as our Senior Technical Sourcer and play a critical role in building our exceptional team. You'll work closely with hiring managers to understand technical talent needs and design effective sourcing strategies. As a specialist in talent mapping and engagement, you'll identify and attract top technical professionals while ensuring a seamless and positive candidate experience throughout the recruitment process.
Responsibilities
Partner with hiring managers and team leads to understand talent requirements and develop compelling job descriptions for technical roles.
Develop and execute innovative sourcing strategies for a variety of technical positions across the organization.
Identify, engage, and nurture qualified technical candidates through multiple sourcing channels (online platforms, referrals, social networks, etc.).
Manage candidate pipelines, relationships, and communications to provide a best-in-class experience.
Track recruiting metrics and report on sourcing effectiveness and progress to hiring teams.
Maintain up-to-date knowledge of current market trends and talent pools in relevant tech areas.
Collaborate with recruiters and other stakeholders to support scalable recruiting programs and continuous process improvement.
Requirements
3+ years of in-house technical sourcing experience at a high-growth tech startup or similar organization. Or have been in an executive recruiter/researcher role where you identified top talent.
Proven track record sourcing for engineering, or executive roles
Strong proficiency with sourcing tools, platforms.
Proficient in utilizing AI
Excellent relationship-building and communication skills, with a commitment to a great candidate experience.
Highly organized, detail-oriented, and able to manage competing priorities.
Self-starter who thrives in dynamic, fast-paced environments.
San Francisco office attendance as required (typically 3 days/week).
Compensation & Benefits
We offer competitive compensation designed to attract and reward top talent. Our salary range for this role is $120,000 - $180,000, with additional equity, generous perks, and comprehensive benefits in accordance with pay transparency practices.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\nSenior Technical Sourcer\n\n \n\nThe Role\n\n \n\nJoin Nooks as our Senior Technical Sourcer and play a critical role in building our exceptional team. You'll work closely with hiring managers to understand technical talent needs and design effective sourcing strategies. As a specialist in talent mapping and engagement, you'll identify and attract top technical professionals while ensuring a seamless and positive candidate experience throughout the recruitment process.\n\n \n\nResponsibilities\n\n \n\n - Partner with hiring managers and team leads to understand talent requirements and develop compelling job descriptions for technical roles.\n\n - Develop and execute innovative sourcing strategies for a variety of technical positions across the organization.\n\n - Identify, engage, and nurture qualified technical candidates through multiple sourcing channels (online platforms, referrals, social networks, etc.).\n\n - Manage candidate pipelines, relationships, and communications to provide a best-in-class experience.\n\n - Track recruiting metrics and report on sourcing effectiveness and progress to hiring teams.\n\n - Maintain up-to-date knowledge of current market trends and talent pools in relevant tech areas.\n\n - Collaborate with recruiters and other stakeholders to support scalable recruiting programs and continuous process improvement.\n\n \n\nRequirements\n\n \n\n - 3+ years of in-house technical sourcing experience at a high-growth tech startup or similar organization. Or have been in an executive recruiter/researcher role where you identified top talent. \n\n - Proven track record sourcing for engineering, or executive roles\n\n - Strong proficiency with sourcing tools, platforms. \n\n - Proficient in utilizing AI\n\n - Excellent relationship-building and communication skills, with a commitment to a great candidate experience.\n\n - Highly organized, detail-oriented, and able to manage competing priorities.\n\n - Self-starter who thrives in dynamic, fast-paced environments.\n\n - San Francisco office attendance as required (typically 3 days/week).\n\n \n\nCompensation & Benefits\n\n \n\nWe offer competitive compensation designed to attract and reward top talent. Our salary range for this role is $120,000 - $180,000, with additional equity, generous perks, and comprehensive benefits in accordance with pay transparency practices.\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"b2c97a00-5176-4faf-a3b5-9e55f495267a","title":"Security Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[{"location":"Seattle ","address":{"postalAddress":{"addressRegion":"WA ","addressCountry":"United States","addressLocality":"Seattle "}}},{"location":"United States (Any Time Zone)","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-06-30T20:22:49.572+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/b2c97a00-5176-4faf-a3b5-9e55f495267a","applyUrl":"https://jobs.ashbyhq.com/nooks/b2c97a00-5176-4faf-a3b5-9e55f495267a/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
Nooks is the Agent Workspace for Sales, where reps and AI agents execute and decide next moves together across 1M+ interactions per day. As our second security engineer, you'll help secure a fast-growing, AI-native platform and the customer data that flows through it — across a rapidly expanding set of product surfaces. This is a foundational, high-ownership role: you'll shape our security program from the ground up, including the novel challenge of securing AI agents and how they're used within organizations.
What You'll Do
Own security reviews and threat modeling for new and existing product surfaces.
Build and improve core security processes (secure SDLC, detection & response).
Harden our cloud and application infrastructure and drive remediation of high-priority risks.
Help define how we secure AI agents and govern their use — guardrails, data exposure, prompt-injection and abuse risks.
Support enterprise customer trust: compliance (SOC 2), and customer-facing security needs.
Partner closely with product and infra engineering to embed security into how we ship.
3+ years of hands-on information security experience.
Experience at a startup or early-stage company; comfort with ambiguity, autonomy, and high ownership.
Strong fundamentals in application and/or cloud security (AWS/GCP).
Pragmatic judgment — able to prioritize risk and do more with less.
Clear communication and a collaborative, low-ego style.
Nice to haves
Experience securing AI agents / LLM systems or governing AI agent use within an organization.
Enterprise compliance experience (SOC 2, ISO 27001).
At Nooks You'll Enjoy
An early seat on a small, high-leverage security team. You'll be one of our first security hires and help build out the function — its standards, tooling, and threat models — owning whole domains end-to-end as Nooks scales across many more product surfaces, with a clear path to grow into a senior or lead role.
A world-class team to build it with. Around 70 engineers, mostly former founders or founding engineers and veteran builders from places like Applied Intuition, Scale, Airtable, Citadel, and Jane Street, with thirteen Olympiad medals across the team. You'll partner with them to make security a first-class part of how we ship.
Frontier security problems. Securing AI agents and how they operate inside organizations is largely unsolved territory — you'll help define how it's done.
Top-of-market compensation.
We offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. We pay all employees competitively relative to market. In compliance with pay transparency laws and in pursuit of pay equity and fairness, we publish salary ranges for our open roles. The target salary range for this role is $200,000 - $315,000. On top of base salary, we also offer equity, generous perks and comprehensive benefits.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nABOUT THE ROLE\n\n\n\nNooks is the Agent Workspace for Sales, where reps and AI agents execute and decide next moves together across 1M+ interactions per day. As our second security engineer, you'll help secure a fast-growing, AI-native platform and the customer data that flows through it — across a rapidly expanding set of product surfaces. This is a foundational, high-ownership role: you'll shape our security program from the ground up, including the novel challenge of securing AI agents and how they're used within organizations.\n\n\n\nWhat You'll Do\n\n - Own security reviews and threat modeling for new and existing product surfaces.\n\n - Build and improve core security processes (secure SDLC, detection & response).\n\n - Harden our cloud and application infrastructure and drive remediation of high-priority risks.\n\n - Help define how we secure AI agents and govern their use — guardrails, data exposure, prompt-injection and abuse risks.\n\n - Support enterprise customer trust: compliance (SOC 2), and customer-facing security needs.\n\n - Partner closely with product and infra engineering to embed security into how we ship.\n\n\nYOU MIGHT BE A STRONG FIT IF:\n\n - 3+ years of hands-on information security experience.\n\n - Experience at a startup or early-stage company; comfort with ambiguity, autonomy, and high ownership.\n\n - Strong fundamentals in application and/or cloud security (AWS/GCP).\n\n - Pragmatic judgment — able to prioritize risk and do more with less.\n\n - Clear communication and a collaborative, low-ego style.\n\nNice to haves\n\n - Experience securing AI agents / LLM systems or governing AI agent use within an organization.\n\n - Enterprise compliance experience (SOC 2, ISO 27001).\n\nAt Nooks You'll Enjoy\n\n - An early seat on a small, high-leverage security team. You'll be one of our first security hires and help build out the function — its standards, tooling, and threat models — owning whole domains end-to-end as Nooks scales across many more product surfaces, with a clear path to grow into a senior or lead role.\n\n - A world-class team to build it with. Around 70 engineers, mostly former founders or founding engineers and veteran builders from places like Applied Intuition, Scale, Airtable, Citadel, and Jane Street, with thirteen Olympiad medals across the team. You'll partner with them to make security a first-class part of how we ship.\n\n - Frontier security problems. Securing AI agents and how they operate inside organizations is largely unsolved territory — you'll help define how it's done.\n\n - Top-of-market compensation.\n\nWe offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. We pay all employees competitively relative to market. In compliance with pay transparency laws and in pursuit of pay equity and fairness, we publish salary ranges for our open roles. The target salary range for this role is $200,000 - $315,000. On top of base salary, we also offer equity, generous perks and comprehensive benefits.\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"ed5a73d3-13d5-4a52-bcf7-3fc79d483f98","title":"Manager, Customer Success (SMB)","department":"Customer Success & Support","team":"Customer Success & Support","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-07-07T21:07:07.444+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/ed5a73d3-13d5-4a52-bcf7-3fc79d483f98","applyUrl":"https://jobs.ashbyhq.com/nooks/ed5a73d3-13d5-4a52-bcf7-3fc79d483f98/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
Our SMB segment is one of the fastest-growing parts of Nooks, and we're looking for a Manager of Customer Success to lead and scale the team behind it. Each CSM on this team owns a portfolio of ~150 accounts, running a high-velocity, scaled motion that spans onboarding, adoption, renewals, and upsells — all with a strong data-driven foundation.
This role is for a builder and a coach. You'll be responsible for hiring and developing a team of SMB CSMs, designing the systems and playbooks that make the scaled motion work, and owning the team's retention and expansion performance. You'll set the standard for what great looks like — from how we use data to identify risk and opportunity, to how we run customer conversations at scale.
This is a player-coach role. You'll carry a team quota and be close to the work — in customer escalations, in deal reviews, and in the metrics that drive the business.
Team Leadership & Development
Hire, onboard, and develop a growing team of SMB Customer Success Managers
Coach CSMs on the skills that matter most in a scaled motion: proactive outreach, data interpretation, commercial conversations, and efficient execution
Conduct regular 1:1s, call reviews, and performance conversations — translating metrics into clear development priorities for each CSM
Build a team culture that balances urgency, ownership, and continuous improvement
Scaled Motion & Operations
Own and continuously improve the playbooks, workflows, and tooling that enable CSMs to manage 150 accounts each without sacrificing customer outcomes
Define and monitor the KPIs that matter: CDR, GRR, time-to-value, adoption rates, renewal conversion, and expansion pipeline
Use customer health data and usage analytics to build early warning systems that keep churn low and expansion high
Partner with RevOps to ensure the team has the reporting, tooling, and automation it needs to operate at scale
Customer Outcomes
Serve as the senior point of contact for escalated customer situations, setting the standard for how complex issues are resolved
Drive a renewals process that starts early, is grounded in ROI, and consistently hits retention targets
Build cross-functional alignment with Sales on expansion motions, ensuring CSMs are identifying and progressing upsell opportunities within their book
Strategy & Voice of Customer
Translate team-level patterns — churn signals, adoption gaps, friction points — into actionable product and process feedback for internal stakeholders
Partner with the VP of Customer Success on segment strategy, team structure, and capacity planning as the SMB business scales
Represent SMB customer needs in cross-functional forums, ensuring the scaled segment gets the resources and product investment it deserves
5+ years of Customer Success experience in B2B SaaS, with at least 2 years managing or leading a CS team
Experience with high-volume, scaled CS motions — you've managed teams handling large account portfolios and know what it takes to make that work operationally
Strong data literacy: you're comfortable pulling, interpreting, and acting on usage metrics, health scores, and retention analytics — and you coach your team to do the same
Proven track record of hitting or exceeding NRR/GRR targets as a team leader
Experience in the sales tech or outbound sales space is strongly preferred — you understand the world your customers operate in
Hands-on familiarity with CS tooling (Gainsight, Totango, ChurnZero, or similar) and sales tech (Outreach, Salesloft, HubSpot, Salesforce)
Excellent communicator — you can adapt from a coaching conversation with a direct report to a C-suite escalation call without breaking stride
A builder mentality: you're energized by creating structure where there isn't any, and you've shipped playbooks, processes, or programs that outlasted your direct involvement
Comfortable operating in a fast-paced, early-stage environment where priorities evolve and the playbook is still being written
We offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. We pay all employees competitively relative to the market. On top of this, we offer equity, generous perks, and comprehensive benefits.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nTHE ROLE\n\nOur SMB segment is one of the fastest-growing parts of Nooks, and we're looking for a Manager of Customer Success to lead and scale the team behind it. Each CSM on this team owns a portfolio of ~150 accounts, running a high-velocity, scaled motion that spans onboarding, adoption, renewals, and upsells — all with a strong data-driven foundation.\n\nThis role is for a builder and a coach. You'll be responsible for hiring and developing a team of SMB CSMs, designing the systems and playbooks that make the scaled motion work, and owning the team's retention and expansion performance. You'll set the standard for what great looks like — from how we use data to identify risk and opportunity, to how we run customer conversations at scale.\n\nThis is a player-coach role. You'll carry a team quota and be close to the work — in customer escalations, in deal reviews, and in the metrics that drive the business.\n\n\n\n\nRESPONSIBILITIES\n\nTeam Leadership & Development\n\n - Hire, onboard, and develop a growing team of SMB Customer Success Managers\n\n - Coach CSMs on the skills that matter most in a scaled motion: proactive outreach, data interpretation, commercial conversations, and efficient execution\n\n - Conduct regular 1:1s, call reviews, and performance conversations — translating metrics into clear development priorities for each CSM\n\n - Build a team culture that balances urgency, ownership, and continuous improvement\n\nScaled Motion & Operations\n\n - Own and continuously improve the playbooks, workflows, and tooling that enable CSMs to manage 150 accounts each without sacrificing customer outcomes\n\n - Define and monitor the KPIs that matter: CDR, GRR, time-to-value, adoption rates, renewal conversion, and expansion pipeline\n\n - Use customer health data and usage analytics to build early warning systems that keep churn low and expansion high\n\n - Partner with RevOps to ensure the team has the reporting, tooling, and automation it needs to operate at scale\n\nCustomer Outcomes\n\n - Serve as the senior point of contact for escalated customer situations, setting the standard for how complex issues are resolved\n\n - Drive a renewals process that starts early, is grounded in ROI, and consistently hits retention targets\n\n - Build cross-functional alignment with Sales on expansion motions, ensuring CSMs are identifying and progressing upsell opportunities within their book\n\nStrategy & Voice of Customer\n\n - Translate team-level patterns — churn signals, adoption gaps, friction points — into actionable product and process feedback for internal stakeholders\n\n - Partner with the VP of Customer Success on segment strategy, team structure, and capacity planning as the SMB business scales\n\n - Represent SMB customer needs in cross-functional forums, ensuring the scaled segment gets the resources and product investment it deserves\n\n\n\n\nREQUIREMENTS\n\n - 5+ years of Customer Success experience in B2B SaaS, with at least 2 years managing or leading a CS team\n\n - Experience with high-volume, scaled CS motions — you've managed teams handling large account portfolios and know what it takes to make that work operationally\n\n - Strong data literacy: you're comfortable pulling, interpreting, and acting on usage metrics, health scores, and retention analytics — and you coach your team to do the same\n\n - Proven track record of hitting or exceeding NRR/GRR targets as a team leader\n\n - Experience in the sales tech or outbound sales space is strongly preferred — you understand the world your customers operate in\n\n - Hands-on familiarity with CS tooling (Gainsight, Totango, ChurnZero, or similar) and sales tech (Outreach, Salesloft, HubSpot, Salesforce)\n\n - Excellent communicator — you can adapt from a coaching conversation with a direct report to a C-suite escalation call without breaking stride\n\n - A builder mentality: you're energized by creating structure where there isn't any, and you've shipped playbooks, processes, or programs that outlasted your direct involvement\n\n - Comfortable operating in a fast-paced, early-stage environment where priorities evolve and the playbook is still being written\n\n\n\nWe offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. We pay all employees competitively relative to the market. On top of this, we offer equity, generous perks, and comprehensive benefits.\n\n \n\n\nEEOC\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.\n\n\n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.\n\n\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"dcb87585-36f9-40bb-b808-36eb7da36419","title":"Head of Communications & Content","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-07-14T21:39:23.596+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Fransisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/dcb87585-36f9-40bb-b808-36eb7da36419","applyUrl":"https://jobs.ashbyhq.com/nooks/dcb87585-36f9-40bb-b808-36eb7da36419/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
About the Role:
We're looking for our first Head of Communications & Content to build the storytelling engine behind the Nooks brand. Nooks is redefining how sales teams prospect and sell, using AI to replace the busywork of outbound with real conversations. As we scale, we need a founding storyteller to turn our product and customer momentum into a market narrative that elevates the elevates the conversation about Nooks.
Reporting to our CMO, you’ll partner with her and our founders to bring Nooks' market narrative to life across every external channel. You'll own the communications and editorial strategy that transforms our point of view into original research, thought leadership, executive communications, PR, social media, and the content that powers our go-to-market.
This is a rare \"build it from scratch\" opportunity: you'll be Nooks' first communications and content hire, setting the strategy and operating model with the autonomy of a leader and the craft of a top-tier individual contributor. You'll also build and lead an ecosystem of agency partners, freelancers, and AI tools to scale your impact, laying the foundation for a Communications & Content function that will grow over time.
You'll partner closely with Marketing, Product, Sales, Customer Success, and our executive team to establish Nooks as the leading voice in AI for revenue teams.
What You'll Do:
Build our editorial strategy
Own Nooks' editorial strategy and integrated content calendar across every channel
Develop flagship content and oversee its execution through a mix of in-house creation, agency partners, and freelance contributors
Ensure every piece of content reinforces our market narrative and supports business priorities
Build repeatable editorial processes and quality standards that scale
Lead original research and thought leadership
Develop recurring research programs and benchmark reports that establish Nooks as an authority in AI for sales
Partner with research vendors, agencies, and internal stakeholders to produce high-quality, data-driven thought leadership
Turn proprietary customer insights into compelling stories the market wants to read and share
Lead communications and PR
Own Nooks' external communications strategy
Manage PR agencies and external communications partners
Drive proactive communications around launches, research, customer stories, milestones, and company news
Build relationships with journalists, analysts, podcast hosts, creators, and industry influencers
Evolve our social presence
Refine Nooks' social media strategy to strengthen our thought leadership and enterprise credibility
Develop executive and corporate social programs that amplify our point of view while staying authentic to each voice
Build on the strong engagement that already exists within the SDR community, helping connect that grassroots enthusiasm with a broader enterprise audience
Build the foundation
Establish the operating model for Communications & Content, including agencies, contractors, editorial workflows, measurement, and AI-enabled content production
Identify where external partners can accelerate execution while maintaining a high bar for quality
Build the systems, processes, and team blueprint that will support a growing Communications & Content organization over time
What You Bring:
10+ years of experience leading content, communications, editorial, or thought leadership programs at high-growth B2B SaaS companies
Exceptional storytelling and narrative-building skills: you know how to uncover the stories that matter and translate ideas into compelling narratives that capture attention, shape perception, and inspire action
Exceptional writing and editing skills: you can make complex ideas simple, compelling, and memorable
Experience developing executive thought leadership, original research, and integrated content strategies
Experience managing public relations and external communications programs
Strong editorial instincts: you know what stories earn attention and which ones don't
A strategic thinker who can connect company strategy to compelling market stories
Equally comfortable developing strategy and rolling up your sleeves to execute
Strong cross-functional collaborator with the ability to influence across teams and executive stakeholders
Experience marketing to enterprise buyers, ideally sales, RevOps, or go-to-market leaders
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\nAbout the Role:\n\nWe're looking for our first Head of Communications & Content to build the storytelling engine behind the Nooks brand. Nooks is redefining how sales teams prospect and sell, using AI to replace the busywork of outbound with real conversations. As we scale, we need a founding storyteller to turn our product and customer momentum into a market narrative that elevates the elevates the conversation about Nooks.\n\n\n\nReporting to our CMO, you’ll partner with her and our founders to bring Nooks' market narrative to life across every external channel. You'll own the communications and editorial strategy that transforms our point of view into original research, thought leadership, executive communications, PR, social media, and the content that powers our go-to-market.\n\n\n\nThis is a rare \"build it from scratch\" opportunity: you'll be Nooks' first communications and content hire, setting the strategy and operating model with the autonomy of a leader and the craft of a top-tier individual contributor. You'll also build and lead an ecosystem of agency partners, freelancers, and AI tools to scale your impact, laying the foundation for a Communications & Content function that will grow over time.\n\n\n\nYou'll partner closely with Marketing, Product, Sales, Customer Success, and our executive team to establish Nooks as the leading voice in AI for revenue teams.\n\nWhat You'll Do: \n\n - Build our editorial strategy\n \n - Own Nooks' editorial strategy and integrated content calendar across every channel\n \n - Develop flagship content and oversee its execution through a mix of in-house creation, agency partners, and freelance contributors\n \n - Ensure every piece of content reinforces our market narrative and supports business priorities\n \n - Build repeatable editorial processes and quality standards that scale\n\n - Lead original research and thought leadership\n \n - Develop recurring research programs and benchmark reports that establish Nooks as an authority in AI for sales\n \n - Partner with research vendors, agencies, and internal stakeholders to produce high-quality, data-driven thought leadership\n \n - Turn proprietary customer insights into compelling stories the market wants to read and share\n\n - Lead communications and PR\n \n - Own Nooks' external communications strategy\n \n - Manage PR agencies and external communications partners\n \n - Drive proactive communications around launches, research, customer stories, milestones, and company news\n \n - Build relationships with journalists, analysts, podcast hosts, creators, and industry influencers\n\n - Evolve our social presence\n \n - Refine Nooks' social media strategy to strengthen our thought leadership and enterprise credibility\n \n - Develop executive and corporate social programs that amplify our point of view while staying authentic to each voice\n \n - Build on the strong engagement that already exists within the SDR community, helping connect that grassroots enthusiasm with a broader enterprise audience\n\n - Build the foundation\n \n - Establish the operating model for Communications & Content, including agencies, contractors, editorial workflows, measurement, and AI-enabled content production\n \n - Identify where external partners can accelerate execution while maintaining a high bar for quality\n \n - Build the systems, processes, and team blueprint that will support a growing Communications & Content organization over time\n\nWhat You Bring: \n\n - 10+ years of experience leading content, communications, editorial, or thought leadership programs at high-growth B2B SaaS companies\n\n - Exceptional storytelling and narrative-building skills: you know how to uncover the stories that matter and translate ideas into compelling narratives that capture attention, shape perception, and inspire action\n\n - Exceptional writing and editing skills: you can make complex ideas simple, compelling, and memorable\n\n - Experience developing executive thought leadership, original research, and integrated content strategies\n\n - Experience managing public relations and external communications programs\n\n - Strong editorial instincts: you know what stories earn attention and which ones don't\n\n - A strategic thinker who can connect company strategy to compelling market stories\n\n - Equally comfortable developing strategy and rolling up your sleeves to execute\n\n - Strong cross-functional collaborator with the ability to influence across teams and executive stakeholders\n\n - Experience marketing to enterprise buyers, ideally sales, RevOps, or go-to-market leaders\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"f691317f-7b38-4303-9a21-7546c6bd9de9","title":"Head of Growth Marketing","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-07-14T21:41:36.203+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Fransisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/f691317f-7b38-4303-9a21-7546c6bd9de9","applyUrl":"https://jobs.ashbyhq.com/nooks/f691317f-7b38-4303-9a21-7546c6bd9de9/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
About the Role:
We're looking for a Head of Growth Marketing to lead Nooks' Growth Marketing organization.
You'll own the strategy, channels, systems, and experimentation that drive customer acquisition and pipeline growth across every stage of the buyer journey. Your mission is to continuously expand our addressable audience, create new opportunities for the business, and improve how prospects discover, engage with, and convert through every digital touchpoint.
This role sits at the center of our go-to-market engine. You'll partner closely with Communications & Content, Product Marketing, Field & Executive Marketing, Sales, and Revenue Operations to translate great products, compelling stories, and memorable customer experiences into scalable growth.
You'll build and lead a Growth Marketing team and help build the foundation, operating model, and culture that enable Nooks to scale efficiently as we grow.
What You'll Do:
Build our growth engine
Develop the strategy that drives sustainable customer acquisition and pipeline growth
Continuously expand Nooks' addressable audience and identify new opportunities to reach enterprise buyers
Build a diversified growth engine that balances paid, owned, organic, partner, and emerging acquisition channels
Develop annual growth strategies that align investments to measurable business outcomes
Drive acquisition across every digital touchpoint
Own the performance of every digital growth channel, including paid media, website, webinars, SEO, AEO/GEO, conversion optimization, and future acquisition programs
Continuously improve how prospects discover, engage with, and convert through Nooks' digital experiences
Partner with Brand, Communications, and Product Marketing to ensure exceptional storytelling is matched with exceptional performance
Build a culture of experimentation
Establish experimentation as a core operating principle across the Growth Marketing team
Develop testing frameworks across acquisition channels, landing pages, messaging, offers, website experiences, and conversion paths
Leverage AI to accelerate testing, optimize campaigns, improve personalization, and increase team productivity
Encourage rapid learning, data-driven decision making, and continuous optimization
Build world-class growth systems
Lead Marketing Operations as the operational foundation of the Growth Marketing organization
Ensure attribution, lead routing, automation, reporting, measurement, and data quality support confident business decisions
Partner closely with Revenue Operations to create scalable systems that enable faster execution as the company grows
Continuously improve operational efficiency through automation and AI
Build and lead a high-performing team
Lead and develop a growing Growth Marketing organization, including Paid Acquisition and Marketing Operations
Coach marketers to combine analytical rigor with creativity, curiosity, and experimentation
Build operating rhythms, measurement frameworks, and planning processes that help the team execute at a high level
What You Bring:
8+ years of experience leading Growth Marketing, Demand Generation, Performance Marketing, or Digital Marketing at a high-growth B2B SaaS company
Proven track record of building acquisition engines that generate measurable pipeline and revenue growth
Deep expertise across paid media, website optimization, SEO, AEO/GEO, conversion rate optimization, webinars, lifecycle acquisition, and digital growth strategies
Strong analytical mindset with the ability to identify growth opportunities, diagnose bottlenecks, and make data-driven investment decisions
A relentless experimentation mindset: you constantly test new ideas, challenge assumptions, and optimize based on results
Experience leading Marketing Operations or partnering closely with Marketing Operations to build scalable systems and measurement frameworks
AI-first thinking with a passion for using AI to improve marketing performance, automate workflows, and uncover new growth opportunities
Strong cross-functional leadership with experience partnering closely with Sales, Product Marketing, Communications, RevOps, and Executive Leadership
Passion for building high-performing teams and developing exceptional marketers
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\nAbout the Role:\n\nWe're looking for a Head of Growth Marketing to lead Nooks' Growth Marketing organization.\n\n\n\nYou'll own the strategy, channels, systems, and experimentation that drive customer acquisition and pipeline growth across every stage of the buyer journey. Your mission is to continuously expand our addressable audience, create new opportunities for the business, and improve how prospects discover, engage with, and convert through every digital touchpoint.\n\n\n\nThis role sits at the center of our go-to-market engine. You'll partner closely with Communications & Content, Product Marketing, Field & Executive Marketing, Sales, and Revenue Operations to translate great products, compelling stories, and memorable customer experiences into scalable growth.\n\n\n\nYou'll build and lead a Growth Marketing team and help build the foundation, operating model, and culture that enable Nooks to scale efficiently as we grow.\n\nWhat You'll Do:\n\n - Build our growth engine\n \n - Develop the strategy that drives sustainable customer acquisition and pipeline growth\n \n - Continuously expand Nooks' addressable audience and identify new opportunities to reach enterprise buyers\n \n - Build a diversified growth engine that balances paid, owned, organic, partner, and emerging acquisition channels\n \n - Develop annual growth strategies that align investments to measurable business outcomes\n\n - Drive acquisition across every digital touchpoint\n \n - Own the performance of every digital growth channel, including paid media, website, webinars, SEO, AEO/GEO, conversion optimization, and future acquisition programs\n \n - Continuously improve how prospects discover, engage with, and convert through Nooks' digital experiences\n \n - Partner with Brand, Communications, and Product Marketing to ensure exceptional storytelling is matched with exceptional performance\n\n - Build a culture of experimentation\n \n - Establish experimentation as a core operating principle across the Growth Marketing team\n \n - Develop testing frameworks across acquisition channels, landing pages, messaging, offers, website experiences, and conversion paths\n \n - Leverage AI to accelerate testing, optimize campaigns, improve personalization, and increase team productivity\n \n - Encourage rapid learning, data-driven decision making, and continuous optimization\n\n - Build world-class growth systems\n \n - Lead Marketing Operations as the operational foundation of the Growth Marketing organization\n \n - Ensure attribution, lead routing, automation, reporting, measurement, and data quality support confident business decisions\n \n - Partner closely with Revenue Operations to create scalable systems that enable faster execution as the company grows\n \n - Continuously improve operational efficiency through automation and AI\n\n - Build and lead a high-performing team\n \n - Lead and develop a growing Growth Marketing organization, including Paid Acquisition and Marketing Operations\n \n - Coach marketers to combine analytical rigor with creativity, curiosity, and experimentation\n \n - Build operating rhythms, measurement frameworks, and planning processes that help the team execute at a high level\n\nWhat You Bring:\n\n - 8+ years of experience leading Growth Marketing, Demand Generation, Performance Marketing, or Digital Marketing at a high-growth B2B SaaS company\n\n - Proven track record of building acquisition engines that generate measurable pipeline and revenue growth\n\n - Deep expertise across paid media, website optimization, SEO, AEO/GEO, conversion rate optimization, webinars, lifecycle acquisition, and digital growth strategies\n\n - Strong analytical mindset with the ability to identify growth opportunities, diagnose bottlenecks, and make data-driven investment decisions\n\n - A relentless experimentation mindset: you constantly test new ideas, challenge assumptions, and optimize based on results\n\n - Experience leading Marketing Operations or partnering closely with Marketing Operations to build scalable systems and measurement frameworks\n\n - AI-first thinking with a passion for using AI to improve marketing performance, automate workflows, and uncover new growth opportunities\n\n - Strong cross-functional leadership with experience partnering closely with Sales, Product Marketing, Communications, RevOps, and Executive Leadership\n\n - Passion for building high-performing teams and developing exceptional marketers\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"24cd4a21-97ac-4739-843a-5503331d84c1","title":"Senior Marketing Ops Manager","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-07-14T21:44:27.015+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Fransisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/24cd4a21-97ac-4739-843a-5503331d84c1","applyUrl":"https://jobs.ashbyhq.com/nooks/24cd4a21-97ac-4739-843a-5503331d84c1/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
About the Role:
We're looking for a Senior Marketing Ops Manager to help build the foundation for a world-class marketing operations function at Nooks.
We're looking for a systems thinker who loves solving complex problems, building reliable infrastructure, and making marketing more intelligent through automation, data, and AI.
You'll partner closely with Demand Generation, RevOps, Sales, Data, and Product Marketing to ensure our Marketing engine is accurate, scalable, and resilient as we grow. You'll help design the systems, processes, and measurement framework that power everything from lead routing and attribution to campaign execution and reporting.
The ideal candidate is deeply analytical, relentlessly curious, and proactive. You don't wait for something to break; you design systems that make failures visible before they become problems, and you're constantly looking for opportunities to simplify, automate, and improve.
What You'll Do:
Build a scalable marketing operations foundation
Own the systems, processes, and operational infrastructure that power our marketing organization
Design scalable workflows that support a rapidly growing Marketing organization
Continuously improve the reliability, maintainability, and performance of our marketing systems
Own marketing automation
Build and optimize automated campaign workflows, lifecycle programs, lead management, and operational processes
Improve system reliability by reducing manual processes and eliminating fragile workflows
Identify opportunities to leverage AI to automate repetitive operational work
Build trusted measurement
Own marketing attribution, campaign measurement, and performance reporting
Partner with Marketing Leadership to develop durable measurement frameworks that help us understand what's working and where to invest
Continuously improve data quality and reporting accuracy across the funnel
Design resilient Marketing systems
Improve lead routing, enrichment, scoring, lifecycle management, and data governance
Build monitoring, alerts, and operational safeguards that proactively identify issues before they impact the business
Create systems that are observable, reliable, and easy to maintain as the business scales
Partner across the GTM organization
Collaborate closely with Demand Generation, RevOps, Sales, Data, and Marketing to improve operational efficiency
Translate business problems into scalable technical solutions
Recommend new tools, integrations, and processes that strengthen our GTM stack
Help shape the future of Marketing Operations
Evaluate new AI-powered tools and emerging technologies that can improve marketing efficiency and effectiveness
Continuously challenge existing processes and recommend better ways of working
Help build a modern, AI-first marketing operations function that becomes a competitive advantage for Nooks
What You Bring:
4–7 years of experience in Marketing Operations or a similar analytical systems role at a high-growth B2B SaaS company
A systems thinker who enjoys solving complex operational problems and designing scalable solutions
Strong analytical skills with the ability to identify patterns, diagnose root causes, and make data-driven decisions
Experience building and managing marketing automation, attribution, and lead management systems
Experience with HubSpot or similar marketing automation platforms, with the ability to think beyond any single tool
Strong understanding of CRM architecture, marketing technology, integrations, APIs, and data flows
Curiosity about AI and excitement for applying it to automate workflows, improve operations, and increase team productivity
A proactive mindset: you surface problems before others notice them and bring thoughtful solutions, not just observations
Strong communication skills and the ability to collaborate effectively across technical and non-technical teams
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\nAbout the Role: \n\nWe're looking for a Senior Marketing Ops Manager to help build the foundation for a world-class marketing operations function at Nooks.\n\n\n\nWe're looking for a systems thinker who loves solving complex problems, building reliable infrastructure, and making marketing more intelligent through automation, data, and AI.\n\n\n\nYou'll partner closely with Demand Generation, RevOps, Sales, Data, and Product Marketing to ensure our Marketing engine is accurate, scalable, and resilient as we grow. You'll help design the systems, processes, and measurement framework that power everything from lead routing and attribution to campaign execution and reporting.\n\n\n\nThe ideal candidate is deeply analytical, relentlessly curious, and proactive. You don't wait for something to break; you design systems that make failures visible before they become problems, and you're constantly looking for opportunities to simplify, automate, and improve.\n\nWhat You'll Do:\n\n - Build a scalable marketing operations foundation\n \n - Own the systems, processes, and operational infrastructure that power our marketing organization\n \n - Design scalable workflows that support a rapidly growing Marketing organization\n \n - Continuously improve the reliability, maintainability, and performance of our marketing systems\n\n - Own marketing automation\n \n - Build and optimize automated campaign workflows, lifecycle programs, lead management, and operational processes\n \n - Improve system reliability by reducing manual processes and eliminating fragile workflows\n \n - Identify opportunities to leverage AI to automate repetitive operational work\n\n - Build trusted measurement\n \n - Own marketing attribution, campaign measurement, and performance reporting\n \n - Partner with Marketing Leadership to develop durable measurement frameworks that help us understand what's working and where to invest\n \n - Continuously improve data quality and reporting accuracy across the funnel\n\n - Design resilient Marketing systems\n \n - Improve lead routing, enrichment, scoring, lifecycle management, and data governance\n \n - Build monitoring, alerts, and operational safeguards that proactively identify issues before they impact the business\n \n - Create systems that are observable, reliable, and easy to maintain as the business scales\n\n - Partner across the GTM organization\n \n - Collaborate closely with Demand Generation, RevOps, Sales, Data, and Marketing to improve operational efficiency\n \n - Translate business problems into scalable technical solutions\n \n - Recommend new tools, integrations, and processes that strengthen our GTM stack\n\n - Help shape the future of Marketing Operations\n \n - Evaluate new AI-powered tools and emerging technologies that can improve marketing efficiency and effectiveness\n \n - Continuously challenge existing processes and recommend better ways of working\n \n - Help build a modern, AI-first marketing operations function that becomes a competitive advantage for Nooks\n\nWhat You Bring:\n\n - 4–7 years of experience in Marketing Operations or a similar analytical systems role at a high-growth B2B SaaS company\n\n - A systems thinker who enjoys solving complex operational problems and designing scalable solutions\n\n - Strong analytical skills with the ability to identify patterns, diagnose root causes, and make data-driven decisions\n\n - Experience building and managing marketing automation, attribution, and lead management systems\n\n - Experience with HubSpot or similar marketing automation platforms, with the ability to think beyond any single tool\n\n - Strong understanding of CRM architecture, marketing technology, integrations, APIs, and data flows\n\n - Curiosity about AI and excitement for applying it to automate workflows, improve operations, and increase team productivity\n\n - A proactive mindset: you surface problems before others notice them and bring thoughtful solutions, not just observations\n\n - Strong communication skills and the ability to collaborate effectively across technical and non-technical teams\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"8333ac35-ddd6-4e2b-ae5d-752e56469ea1","title":"Brand Design Lead","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-07-14T21:45:40.313+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Fransisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/8333ac35-ddd6-4e2b-ae5d-752e56469ea1","applyUrl":"https://jobs.ashbyhq.com/nooks/8333ac35-ddd6-4e2b-ae5d-752e56469ea1/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
About the Role:
We're looking for a Brand Design Lead to elevate the creative quality of everything we put into the world.
You'll own the visual expression of the Nooks brand across every marketing touchpoint, partnering closely with Product Marketing, Growth Marketing, Communications & Content, and Field & Executive Marketing to bring ideas to life through thoughtful, beautifully crafted design.
This is a hands-on senior individual contributor role. You'll design many of our highest-impact creative assets yourself while building a scalable creative studio through agencies, freelancers, AI, and trusted creative partners. You'll establish the creative systems, standards, and operating model that enable a small team to deliver work that feels world-class.
We're looking for someone with exceptional taste, strong creative instincts, and relentless attention to detail who believes great design is a force multiplier for every marketing investment.
What You'll Do:
Shape the visual expression of the Nooks brand
Evolve and strengthen the Nooks visual identity across every customer touchpoint
Establish creative standards, design systems, and templates that create consistency while allowing the brand to evolve
Ensure every piece of creative reinforces the quality, personality, and ambition of the Nooks brand
Bring our biggest ideas to life
Design creative for our most important launches, campaigns, original research, executive thought leadership, customer stories, and marketing initiatives
Partner with Growth Marketing to develop compelling, high-performing creative for paid campaigns, social advertising, and demand generation programs that capture attention and drive action
Translate marketing strategy into visually compelling stories that resonate across every channel and stage of the buyer journey
Help raise the creative bar across every marketing function
Design exceptional digital experiences
Lead visual design for the Nooks website and major digital experiences
Partner with Growth Marketing to continuously improve website performance through thoughtful design and user experience
Create digital experiences that are both beautiful and effective
Create unforgettable in-person experiences
Design the creative identity for executive programs, customer experiences, conferences, field marketing programs, and experiential activations
Develop booths, signage, presentations, printed materials, environmental graphics, and supporting creative assets that elevate the Nooks brand
Ensure every in-person experience feels polished, premium, and unmistakably Nooks
Build a scalable creative studio
Build a trusted network of agencies, freelancers, illustrators, motion designers, photographers, and other creative partners
Art direct external partners to ensure consistently exceptional work
Leverage AI to accelerate creative workflows while maintaining a high standard of craft
Develop creative processes that help the marketing organization move quickly without sacrificing quality
What You Bring:
7+ years of experience in Brand Design, Creative, or Visual Design at a high-growth B2B SaaS company or creative agency
Exceptional taste and creative judgment: you know the difference between work that simply looks good and work that creates lasting brand impact
Outstanding portfolio demonstrating exceptional craft across campaigns, advertising, brand systems, web, editorial, presentations, and experiential marketing
Experience designing across both digital and physical environments
Strong understanding of typography, layout, visual systems, storytelling, and brand identity
Experience art directing agencies, freelancers, photographers, illustrators, or other creative partners
Ability to balance craft with speed in a fast-moving environment
Curiosity about AI and excitement for using it to improve creative workflows without compromising quality
Strong collaboration skills with the ability to work across every function within Marketing
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\nAbout the Role:\n\nWe're looking for a Brand Design Lead to elevate the creative quality of everything we put into the world.\n\n\n\nYou'll own the visual expression of the Nooks brand across every marketing touchpoint, partnering closely with Product Marketing, Growth Marketing, Communications & Content, and Field & Executive Marketing to bring ideas to life through thoughtful, beautifully crafted design.\n\n\n\nThis is a hands-on senior individual contributor role. You'll design many of our highest-impact creative assets yourself while building a scalable creative studio through agencies, freelancers, AI, and trusted creative partners. You'll establish the creative systems, standards, and operating model that enable a small team to deliver work that feels world-class.\n\n\n\nWe're looking for someone with exceptional taste, strong creative instincts, and relentless attention to detail who believes great design is a force multiplier for every marketing investment.\n\nWhat You'll Do:\n\n - Shape the visual expression of the Nooks brand\n \n - Evolve and strengthen the Nooks visual identity across every customer touchpoint\n \n - Establish creative standards, design systems, and templates that create consistency while allowing the brand to evolve\n \n - Ensure every piece of creative reinforces the quality, personality, and ambition of the Nooks brand\n\n - Bring our biggest ideas to life\n \n - Design creative for our most important launches, campaigns, original research, executive thought leadership, customer stories, and marketing initiatives\n \n - Partner with Growth Marketing to develop compelling, high-performing creative for paid campaigns, social advertising, and demand generation programs that capture attention and drive action\n \n - Translate marketing strategy into visually compelling stories that resonate across every channel and stage of the buyer journey\n \n - Help raise the creative bar across every marketing function\n\n - Design exceptional digital experiences\n \n - Lead visual design for the Nooks website and major digital experiences\n \n - Partner with Growth Marketing to continuously improve website performance through thoughtful design and user experience\n \n - Create digital experiences that are both beautiful and effective\n\n - Create unforgettable in-person experiences\n \n - Design the creative identity for executive programs, customer experiences, conferences, field marketing programs, and experiential activations\n \n - Develop booths, signage, presentations, printed materials, environmental graphics, and supporting creative assets that elevate the Nooks brand\n \n - Ensure every in-person experience feels polished, premium, and unmistakably Nooks\n\n - Build a scalable creative studio\n \n - Build a trusted network of agencies, freelancers, illustrators, motion designers, photographers, and other creative partners\n \n - Art direct external partners to ensure consistently exceptional work\n \n - Leverage AI to accelerate creative workflows while maintaining a high standard of craft\n \n - Develop creative processes that help the marketing organization move quickly without sacrificing quality\n\nWhat You Bring:\n\n - 7+ years of experience in Brand Design, Creative, or Visual Design at a high-growth B2B SaaS company or creative agency\n\n - Exceptional taste and creative judgment: you know the difference between work that simply looks good and work that creates lasting brand impact\n\n - Outstanding portfolio demonstrating exceptional craft across campaigns, advertising, brand systems, web, editorial, presentations, and experiential marketing\n\n - Experience designing across both digital and physical environments\n\n - Strong understanding of typography, layout, visual systems, storytelling, and brand identity\n\n - Experience art directing agencies, freelancers, photographers, illustrators, or other creative partners\n\n - Ability to balance craft with speed in a fast-moving environment\n\n - Curiosity about AI and excitement for using it to improve creative workflows without compromising quality\n\n - Strong collaboration skills with the ability to work across every function within Marketing\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"311d6e70-5cfa-4e80-89f6-fe00ac1f9f53","title":"Software Engineer, New Grad","department":"Early Career","team":"Early Career","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-08-05T20:25:44.976+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/311d6e70-5cfa-4e80-89f6-fe00ac1f9f53","applyUrl":"https://jobs.ashbyhq.com/nooks/311d6e70-5cfa-4e80-89f6-fe00ac1f9f53/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
At Nooks, we're building AI agents that automate one of the most important functions in every business: revenue generation.
Our products combine large language models, voice AI, and real-time collaboration to help sales teams prospect smarter, engage customers more effectively, and spend more time selling. Every day, thousands of users rely on Nooks to do work that used to take entire teams.
We're still early, which means engineers have an outsized impact. You'll ship code in your first week, own projects from idea to production, talk directly with customers, and help define what AI-native enterprise software looks like.
If you want to spend your early career solving hard technical problems, building products people genuinely love, and working alongside a team that moves quickly without sacrificing quality, we'd love to meet you.
As a new graduate engineer, you'll work across the stack and collaborate closely with product, design, and customers to build features that ship quickly and make a measurable impact.
You'll:
Design, build, and ship full-stack features using React, TypeScript, Node.js, and Python.
Own projects from initial idea through deployment, monitoring, and iteration.
Work directly with customers to understand problems and turn feedback into product improvements.
Build systems that power AI agents, real-time collaboration, and enterprise-scale workflows.
Improve the performance, reliability, and scalability of our platform.
Write clean, maintainable code and contribute thoughtful code reviews.
Learn from experienced engineers while taking on meaningful ownership from day one.
We're much more interested in how you think than whether you've used every technology in our stack.
You'll likely be a great fit if you:
Are completing or recently completed a Bachelor's or Master's degree in Computer Science or a related technical field.
Have strong computer science fundamentals, including algorithms, data structures, and software design.
Have built software through internships, research, open source, startups, or personal projects.
Love solving difficult technical problems and learning new technologies.
Are excited to work across the stack. Experience with React, TypeScript, Node.js, or Python is a plus, but not required.
Thrive in fast-moving environments where engineers take ownership and make product decisions.
Enjoy collaborating with teammates and communicating technical ideas clearly.
Can work from our San Francisco office at least three days each week.
Early in your career, the environment you choose matters more than almost anything else.
At Nooks, you'll:
Ship production code from your first week.
Build AI products used every day by leading sales organizations.
Work directly with experienced founders and engineers in a highly collaborative environment.
Own meaningful technical problems instead of small pieces of large projects.
Help define one of the fastest-moving categories in enterprise software.
Your first few months at Nooks
You'll ship your first production change during your first week. From there, you'll progressively take ownership of larger features while pairing closely with experienced engineers, learning our AI infrastructure, and working directly with customers. By the end of your first few months, you'll have shipped multiple customer-facing features and be owning projects end-to-end.
That's the kind of detail that top candidates remember, and it's much more compelling than another bullet saying \"build scalable applications.\" It tells applicants what success actually looks like.
Compensation for this role includes competitive base salary, meaningful equity, and comprehensive benefits. Our benefits package includes medical, dental, vision, life, and disability insurance, hybrid work, and unlimited paid time off. Benefits may vary based on location and are subject to change.
The base salary range for this role is $200,000, in addition to equity and benefits.
Nooks is an equal opportunity employer and federal contractor or subcontractor. Consequently, the parties agree that, as applicable, they will abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a) and that these laws are incorporated herein by reference. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. These regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The parties also agree that, as applicable, they will abide by the requirements of Executive Order 13496 (29 CFR Part 471, Appendix A to Subpart A), relating to the notice of employee rights under federal labor laws.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nBUILD THE FUTURE OF AI-POWERED WORK.\n\nAt Nooks, we're building AI agents that automate one of the most important functions in every business: revenue generation.\n\nOur products combine large language models, voice AI, and real-time collaboration to help sales teams prospect smarter, engage customers more effectively, and spend more time selling. Every day, thousands of users rely on Nooks to do work that used to take entire teams.\n\nWe're still early, which means engineers have an outsized impact. You'll ship code in your first week, own projects from idea to production, talk directly with customers, and help define what AI-native enterprise software looks like.\n\nIf you want to spend your early career solving hard technical problems, building products people genuinely love, and working alongside a team that moves quickly without sacrificing quality, we'd love to meet you.\n\n\n\n\nWHAT YOU'LL DO\n\nAs a new graduate engineer, you'll work across the stack and collaborate closely with product, design, and customers to build features that ship quickly and make a measurable impact.\n\nYou'll:\n\n - Design, build, and ship full-stack features using React, TypeScript, Node.js, and Python.\n\n - Own projects from initial idea through deployment, monitoring, and iteration.\n\n - Work directly with customers to understand problems and turn feedback into product improvements.\n\n - Build systems that power AI agents, real-time collaboration, and enterprise-scale workflows.\n\n - Improve the performance, reliability, and scalability of our platform.\n\n - Write clean, maintainable code and contribute thoughtful code reviews.\n\n - Learn from experienced engineers while taking on meaningful ownership from day one.\n\n\nWHAT WE'RE LOOKING FOR\n\nWe're much more interested in how you think than whether you've used every technology in our stack.\n\nYou'll likely be a great fit if you:\n\n - Are completing or recently completed a Bachelor's or Master's degree in Computer Science or a related technical field.\n\n - Have strong computer science fundamentals, including algorithms, data structures, and software design.\n\n - Have built software through internships, research, open source, startups, or personal projects.\n\n - Love solving difficult technical problems and learning new technologies.\n\n - Are excited to work across the stack. Experience with React, TypeScript, Node.js, or Python is a plus, but not required.\n\n - Thrive in fast-moving environments where engineers take ownership and make product decisions.\n\n - Enjoy collaborating with teammates and communicating technical ideas clearly.\n\n - Can work from our San Francisco office at least three days each week.\n\n\nWHY JOIN NOOKS?\n\nEarly in your career, the environment you choose matters more than almost anything else.\n\nAt Nooks, you'll:\n\n - Ship production code from your first week.\n\n - Build AI products used every day by leading sales organizations.\n\n - Work directly with experienced founders and engineers in a highly collaborative environment.\n\n - Own meaningful technical problems instead of small pieces of large projects.\n\n - Help define one of the fastest-moving categories in enterprise software.\n\nYour first few months at Nooks\n\nYou'll ship your first production change during your first week. From there, you'll progressively take ownership of larger features while pairing closely with experienced engineers, learning our AI infrastructure, and working directly with customers. By the end of your first few months, you'll have shipped multiple customer-facing features and be owning projects end-to-end.\n\nThat's the kind of detail that top candidates remember, and it's much more compelling than another bullet saying \"build scalable applications.\" It tells applicants what success actually looks like.\n\n\n\n\nCOMPENSATION & BENEFITS\n\nCompensation for this role includes competitive base salary, meaningful equity, and comprehensive benefits. Our benefits package includes medical, dental, vision, life, and disability insurance, hybrid work, and unlimited paid time off. Benefits may vary based on location and are subject to change.\n\nThe base salary range for this role is $200,000, in addition to equity and benefits.\n\nNooks is an equal opportunity employer and federal contractor or subcontractor. Consequently, the parties agree that, as applicable, they will abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a) and that these laws are incorporated herein by reference. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. These regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The parties also agree that, as applicable, they will abide by the requirements of Executive Order 13496 (29 CFR Part 471, Appendix A to Subpart A), relating to the notice of employee rights under federal labor laws.\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"9caff5fd-5551-415a-93d5-0d7b263f68df","title":"Director, Revenue Engineering","department":"GTM","team":"Rev Ops","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-08-11T21:56:51.669+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/9caff5fd-5551-415a-93d5-0d7b263f68df","applyUrl":"https://jobs.ashbyhq.com/nooks/9caff5fd-5551-415a-93d5-0d7b263f68df/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
The Director of Revenue Engineering leads the technical arm of Revenue Operations at Nooks. This team builds and runs the systems layer around our GTM organization: the revenue data platform, the automation that drives pipeline generation, and the deal infrastructure that turns pricing and packaging decisions into closed revenue.
This role sets the technical direction for the revenue data platform and the AI tooling built on it, owns internal and board revenue reporting in partnership with Finance, runs deal economics from quote through booking, and is accountable for reconciling revenue reporting against billing each quarter.
You will manage a team of three: a GTM Engineer accountable for pipeline generated per SDR, a Platform Engineer who owns HubSpot administration alongside the revenue data warehouse and internal tooling, and a Deal Desk Lead who owns quote-to-sign and deal economics. Beyond managing the team, you will build the launch infrastructure that lets Nooks bring new products, pricing, and packaging to market quickly, with price books, approval flows, billing sync, and reporting ready on day one.
You will report to the VP of Revenue Operations and work closely with Sales, Customer Success, Finance, and our Product and Engineering leadership. This is a player-coach role for an operator with real technical depth: you have built revenue systems yourself, and you know how a GTM organization actually runs day to day.
This role is based in San Francisco. Hybrid work week with 3 days in-office expected (Mon, Tues, Thurs). Occasional travel for team onsites, trainings, etc. may be expected.
Own the revenue data platform and deliver a reconciled close every quarter: one source of truth from CRM through billing to board reporting
Hire, manage, and develop the technical team within RevOps: GTM Engineer, Platform Engineer, and Deal Desk Lead
Be accountable for pipeline generated per SDR, delivered through the GTM Engineer and the automation and territory systems that role builds
Own deal economics through Deal Desk: pricing operationalization, approval matrices, quote-to-sign infrastructure, and realized discount rate
Build the product-launch rails that let new products, pricing, and packaging go live across GTM systems without a bespoke scramble each time
Own internal and board-level revenue reporting infrastructure in partnership with Finance
Set the build vs. buy strategy for the revenue tech stack and own the roadmap for internal automation and AI tooling
Establish engineering and data standards for the team: architecture reviews, documentation, reliability, and security practices
Partner with Sales and CS leadership to translate operating pain points into systems the team ships
Own the day-to-day operation of the revenue systems estate end to end, from production services to reporting
You have owned a revenue technology stack end to end at a high-growth B2B SaaS company
You have hired and managed engineers or technical ICs and can evaluate their work directly
Former founders, product leaders, and engineering leaders who have worked close to a revenue organization are all strong fits for this role
You have shipped and run a source-of-truth data platform where reported revenue numbers tied out, and you have run a close or sat directly accountable for one
You have built or run automation that moved a rep-productivity number: pipeline generation, deal velocity, seller efficiency
You have operationalized pricing or packaging changes into GTM systems: CPQ, approval flows, billing, reporting
You have spent enough time close to sellers to know how a territory dispute, a comp question, or a stuck deal actually plays out (or you’ve been a seller yourself)
You are technical enough to review architecture and code, commercial enough to run a deal desk, and clear enough with executives to defend a number and say what will break
You are comfortable operating in a fast-growing startup where you build the function while running it
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nTHE ROLE\n\nThe Director of Revenue Engineering leads the technical arm of Revenue Operations at Nooks. This team builds and runs the systems layer around our GTM organization: the revenue data platform, the automation that drives pipeline generation, and the deal infrastructure that turns pricing and packaging decisions into closed revenue.\n\n\n\nThis role sets the technical direction for the revenue data platform and the AI tooling built on it, owns internal and board revenue reporting in partnership with Finance, runs deal economics from quote through booking, and is accountable for reconciling revenue reporting against billing each quarter.\n\n\n\nYou will manage a team of three: a GTM Engineer accountable for pipeline generated per SDR, a Platform Engineer who owns HubSpot administration alongside the revenue data warehouse and internal tooling, and a Deal Desk Lead who owns quote-to-sign and deal economics. Beyond managing the team, you will build the launch infrastructure that lets Nooks bring new products, pricing, and packaging to market quickly, with price books, approval flows, billing sync, and reporting ready on day one.\n\n\n\nYou will report to the VP of Revenue Operations and work closely with Sales, Customer Success, Finance, and our Product and Engineering leadership. This is a player-coach role for an operator with real technical depth: you have built revenue systems yourself, and you know how a GTM organization actually runs day to day.\n\n\n\nThis role is based in San Francisco. Hybrid work week with 3 days in-office expected (Mon, Tues, Thurs). Occasional travel for team onsites, trainings, etc. may be expected.\n\n\n\n\nWHAT YOU’LL DO\n\n - Own the revenue data platform and deliver a reconciled close every quarter: one source of truth from CRM through billing to board reporting\n\n - Hire, manage, and develop the technical team within RevOps: GTM Engineer, Platform Engineer, and Deal Desk Lead\n\n - Be accountable for pipeline generated per SDR, delivered through the GTM Engineer and the automation and territory systems that role builds\n\n - Own deal economics through Deal Desk: pricing operationalization, approval matrices, quote-to-sign infrastructure, and realized discount rate\n\n - Build the product-launch rails that let new products, pricing, and packaging go live across GTM systems without a bespoke scramble each time\n\n - Own internal and board-level revenue reporting infrastructure in partnership with Finance\n\n - Set the build vs. buy strategy for the revenue tech stack and own the roadmap for internal automation and AI tooling\n\n - Establish engineering and data standards for the team: architecture reviews, documentation, reliability, and security practices\n\n - Partner with Sales and CS leadership to translate operating pain points into systems the team ships\n\n - Own the day-to-day operation of the revenue systems estate end to end, from production services to reporting\n \n \n\n\nWHO YOU ARE\n\n - You have owned a revenue technology stack end to end at a high-growth B2B SaaS company\n\n - You have hired and managed engineers or technical ICs and can evaluate their work directly\n\n - Former founders, product leaders, and engineering leaders who have worked close to a revenue organization are all strong fits for this role\n\n - You have shipped and run a source-of-truth data platform where reported revenue numbers tied out, and you have run a close or sat directly accountable for one\n\n - You have built or run automation that moved a rep-productivity number: pipeline generation, deal velocity, seller efficiency\n\n - You have operationalized pricing or packaging changes into GTM systems: CPQ, approval flows, billing, reporting\n\n - You have spent enough time close to sellers to know how a territory dispute, a comp question, or a stuck deal actually plays out (or you’ve been a seller yourself)\n\n - You are technical enough to review architecture and code, commercial enough to run a deal desk, and clear enough with executives to defend a number and say what will break\n\n - You are comfortable operating in a fast-growing startup where you build the function while running it\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"99cd2e0b-c362-4a51-9dff-773e3b490dff","title":"Chief of Staff, Legal ","department":"Legal","team":"Legal","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-08-31T19:12:11.543+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/99cd2e0b-c362-4a51-9dff-773e3b490dff","applyUrl":"https://jobs.ashbyhq.com/nooks/99cd2e0b-c362-4a51-9dff-773e3b490dff/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
This is the second hire into the Nooks Legal team, and Chief of Staff to our VP of Legal. You will build the foundations of the function: the systems, processes, and AI layer that allow Legal to keep pace with a quickly growing company.
Day to day, you will be the Legal team's partner to go-to-market, own the operations and technology the function runs on, and handle requests that do not need a lawyer while escalating the ones that do.
If you are a senior paralegal, contract manager, or legal operations professional, this is written for you.
You do not need to be a lawyer. You do need to have used AI tools meaningfully in your own work and have a feel for where they save real time and where they quietly get things wrong. If you have ever thought most of your week could be automated and been mildly annoyed that nobody had done it, we should talk.
Sales is where most Legal volume originates and where this role will be felt first.
Lead on commercial contract questions where a position already exists, across MSAs, DPAs, NDAs, and standard terms
Be the trusted partner and day-to-day support for the sales team, so Legal is something they work with rather than wait on
Build the workflows and processes that route Legal work effectively, in partnership with Revenue Operations
Create and maintain self-serve guidance that enables the team to answer more questions independently over time
Handle inbound requests across privacy, vendor and procurement matters, and routine compliance and corporate matters
Resolve what is covered by existing policy, escalate what requires Legal judgment, and make sure requests arrive complete
Contract lifecycle management, from implementation through to ongoing ownership and maintenance
The records and systems that let us answer what we have agreed and what it commits us to
Signature routing and authority
Vendor and third-party onboarding and contracting
Supporting GRC on security and customer diligence requests
Corporate, employment and insurance administration, working with People and Finance
Run and extend the AI layer: AI agents already run a good part of how Legal works day to day: reviewing contracts and documents, drafting, triaging what comes in, and helping to prioritize. This person will:
Maintain and extend the library, and decide what gets automated next
Measure where the agents get things wrong and feed improvements back in
Define where an agent can assist and where a human decides
This is ongoing rather than a one-time build. As the business grows and our positions change, the agents need to change with them.
Senior paralegals, contract managers, Legal operations professionals, and strong operators from adjacent functions are all genuinely in scope.
You have worked with commercial contracts and have good judgment about where the risk sits in a negotiation, what matters, and what can be conceded
You draft accurately and quickly, and you are careful with versions
You have good instincts about what you can decide, what needs to be escalated, and the confidence to make decisions rather than simply pass everything up
You are an excellent communicator who enjoys working closely with a thriving sales team
You can hold a position under commercial pressure while remaining easy to work with
You have used AI tools seriously in your work rather than simply tried them, and you can tell us where they earned their keep and where you stopped trusting the output. Having built prompts, workflows, or agents of your own is a strong plus
You are comfortable with ambiguity. Some of the foundations are already in place, and others you will build from scratch
A lawyer role. You will not be giving legal advice, and we are not asking you to carry that risk
A pure AI role. The agents are how the job scales, not what the job is
Process administration. You will be making calls and owning outcomes, not taking messages and routing them
A role above the work. This is an early hire into a function we are still building. You may make a judgment call about a $200K deal in one hour and fix a signature block in the next, and both matter. If that sounds like a step down rather than a chance to build something, this is not the job for you
We will run an interview process which will include a practical exercise
We will also show you one of the AI agents we already run and ask where you think it could go wrong. We are more interested in your instinct for that than in the tools listed on your resume.
Compensation: This role will have a salary between $190,000 - $220,000. If we are close to your expectations and you are excited about this role, please still apply as we'd love to speak with you and make the comp work if it is a fit.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nABOUT THE ROLE\n\nThis is the second hire into the Nooks Legal team, and Chief of Staff to our VP of Legal. You will build the foundations of the function: the systems, processes, and AI layer that allow Legal to keep pace with a quickly growing company.\n\n\n\nDay to day, you will be the Legal team's partner to go-to-market, own the operations and technology the function runs on, and handle requests that do not need a lawyer while escalating the ones that do.\n\n\n\nIf you are a senior paralegal, contract manager, or legal operations professional, this is written for you. \n\n\n\nYou do not need to be a lawyer. You do need to have used AI tools meaningfully in your own work and have a feel for where they save real time and where they quietly get things wrong. If you have ever thought most of your week could be automated and been mildly annoyed that nobody had done it, we should talk.\n\n\n\n\nWHAT YOU’LL DO\n\n\nPARTNER WITH GO-TO-MARKET\n\nSales is where most Legal volume originates and where this role will be felt first.\n\n - Lead on commercial contract questions where a position already exists, across MSAs, DPAs, NDAs, and standard terms\n\n - Be the trusted partner and day-to-day support for the sales team, so Legal is something they work with rather than wait on\n\n - Build the workflows and processes that route Legal work effectively, in partnership with Revenue Operations\n\n - Create and maintain self-serve guidance that enables the team to answer more questions independently over time\n\n\nSUPPORT THE WIDER FUNCTION\n\n - Handle inbound requests across privacy, vendor and procurement matters, and routine compliance and corporate matters\n\n - Resolve what is covered by existing policy, escalate what requires Legal judgment, and make sure requests arrive complete\n\n\nOWN THE OPERATIONS AND TECHNOLOGY THE FUNCTION RUNS ON\n\n - Contract lifecycle management, from implementation through to ongoing ownership and maintenance\n\n - The records and systems that let us answer what we have agreed and what it commits us to\n\n - Signature routing and authority\n\n - Vendor and third-party onboarding and contracting\n\n - Supporting GRC on security and customer diligence requests\n\n - Corporate, employment and insurance administration, working with People and Finance\n\nRun and extend the AI layer: AI agents already run a good part of how Legal works day to day: reviewing contracts and documents, drafting, triaging what comes in, and helping to prioritize. This person will:\n\n - Maintain and extend the library, and decide what gets automated next\n\n - Measure where the agents get things wrong and feed improvements back in\n\n - Define where an agent can assist and where a human decides\n\nThis is ongoing rather than a one-time build. As the business grows and our positions change, the agents need to change with them.\n\n\n\n\nABOUT YOU\n\nSenior paralegals, contract managers, Legal operations professionals, and strong operators from adjacent functions are all genuinely in scope.\n\n - You have worked with commercial contracts and have good judgment about where the risk sits in a negotiation, what matters, and what can be conceded\n\n - You draft accurately and quickly, and you are careful with versions\n\n - You have good instincts about what you can decide, what needs to be escalated, and the confidence to make decisions rather than simply pass everything up\n\n - You are an excellent communicator who enjoys working closely with a thriving sales team\n\n - You can hold a position under commercial pressure while remaining easy to work with\n\n - You have used AI tools seriously in your work rather than simply tried them, and you can tell us where they earned their keep and where you stopped trusting the output. Having built prompts, workflows, or agents of your own is a strong plus\n\n - You are comfortable with ambiguity. Some of the foundations are already in place, and others you will build from scratch\n\n\n\n\nTHIS ROLE IS NOT\n\n - A lawyer role. You will not be giving legal advice, and we are not asking you to carry that risk\n\n - A pure AI role. The agents are how the job scales, not what the job is\n\n - Process administration. You will be making calls and owning outcomes, not taking messages and routing them\n\n - A role above the work. This is an early hire into a function we are still building. You may make a judgment call about a $200K deal in one hour and fix a signature block in the next, and both matter. If that sounds like a step down rather than a chance to build something, this is not the job for you\n\n\n\n\nTHE PROCESS\n\nWe will run an interview process which will include a practical exercise\n\nWe will also show you one of the AI agents we already run and ask where you think it could go wrong. We are more interested in your instinct for that than in the tools listed on your resume.\n\n\n\nCompensation: This role will have a salary between $190,000 - $220,000. If we are close to your expectations and you are excited about this role, please still apply as we'd love to speak with you and make the comp work if it is a fit. \n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"9a7f9255-ec28-40e8-94a6-2ab29f1b2e20","title":"Customer Success Manager, SMB (Hybrid SF)","department":"Customer Success & Support","team":"Customer Success & Support","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-09-03T14:40:26.227+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/9a7f9255-ec28-40e8-94a6-2ab29f1b2e20","applyUrl":"https://jobs.ashbyhq.com/nooks/9a7f9255-ec28-40e8-94a6-2ab29f1b2e20/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
Our SMB Customer Success Managers use a scaled approach to ensure customers are maximizing their value from Nooks and are delighted with the experience.
This role is for someone who thrives on wearing multiple hats … onboarding new customers, proactively reaching out to customers with adoption challenges, supporting the customer journey with high-value content, and running the renewal process. Customer value is the key to successful renewals and expansions, and our CSMs focus relentlessly on maximizing the value for customers in their portfolio using a scaled approach.
This is a hybrid role, 3x/week in our San Francisco office.
Manage a portfolio of 150 SMB accounts, maximizing the impact and value of Nooks to users, stakeholders, and their business.
Onboard new customers, ensuring a seamless integration of Nooks into their sales processes.
Analyze customer usage metrics to identify Nooks features that might provide value and proactively lead upsell conversations.
Monitor customer health metrics and develop proactive plans to address areas of concern.
Assist with Technical Support for your customers as needed.
Help us develop a scaled approach for customer success and retention, ensuring customer needs are met efficiently.
Serve as the voice of the customer within Nooks, providing product feedback to ensure SMB customer requirements are successfully met.
1+ years of SDR experience
1+ years of customer onboarding and support experience with a B2B SaaS tool
Sales domain expertise and experience working with Sales/Sales Development stakeholders is critical
1+ years of B2B SaaS CSM experience managing a portfolio of 100+ accounts with a successful renewals track record preferred
Hands-on experience with an SEP such as Outreach, Salesloft, or HubSpot and familiarity with Sales tech stack
Comfortable with data analytics and experience using data to proactively identify customer challenges
Excellent written and verbal communication skills
Self-starter with experience learning and working with a rapidly-changing SaaS tool, ideally in an early-stage startup
Demonstrated success taking ownership, working across teams, and wearing many hats in a dynamic, fast-paced environment
We offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. We pay all employees competitively relative to the market. On top of this, we offer equity, generous perks, and comprehensive benefits.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nTHE ROLE\n\nOur SMB Customer Success Managers use a scaled approach to ensure customers are maximizing their value from Nooks and are delighted with the experience. \n\n \n\nThis role is for someone who thrives on wearing multiple hats … onboarding new customers, proactively reaching out to customers with adoption challenges, supporting the customer journey with high-value content, and running the renewal process. Customer value is the key to successful renewals and expansions, and our CSMs focus relentlessly on maximizing the value for customers in their portfolio using a scaled approach. \n\n \n\nThis is a hybrid role, 3x/week in our San Francisco office.\n\n\n\n\nRESPONSIBILITIES\n\n - Manage a portfolio of 150 SMB accounts, maximizing the impact and value of Nooks to users, stakeholders, and their business.\n\n - Onboard new customers, ensuring a seamless integration of Nooks into their sales processes.\n\n - Analyze customer usage metrics to identify Nooks features that might provide value and proactively lead upsell conversations. \n\n - Monitor customer health metrics and develop proactive plans to address areas of concern.\n\n - Assist with Technical Support for your customers as needed.\n\n - Help us develop a scaled approach for customer success and retention, ensuring customer needs are met efficiently. \n\n - Serve as the voice of the customer within Nooks, providing product feedback to ensure SMB customer requirements are successfully met.\n\n \n\n\nREQUIREMENTS\n\n - 1+ years of SDR experience\n\n - 1+ years of customer onboarding and support experience with a B2B SaaS tool\n\n - Sales domain expertise and experience working with Sales/Sales Development stakeholders is critical\n\n - 1+ years of B2B SaaS CSM experience managing a portfolio of 100+ accounts with a successful renewals track record preferred\n\n - Hands-on experience with an SEP such as Outreach, Salesloft, or HubSpot and familiarity with Sales tech stack\n\n - Comfortable with data analytics and experience using data to proactively identify customer challenges \n\n - Excellent written and verbal communication skills\n\n - Self-starter with experience learning and working with a rapidly-changing SaaS tool, ideally in an early-stage startup\n\n - Demonstrated success taking ownership, working across teams, and wearing many hats in a dynamic, fast-paced environment \n\n \n\nWe offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. We pay all employees competitively relative to the market. On top of this, we offer equity, generous perks, and comprehensive benefits.\n\n \n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"7e161b1d-5881-47fc-81e5-8c531874b936","title":"Director, Strategic Partnerships","department":"GTM","team":"GTM","employmentType":"FullTime","location":"United States (Any Time Zone)","secondaryLocations":[],"publishedAt":"2026-09-09T21:25:59.770+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/7e161b1d-5881-47fc-81e5-8c531874b936","applyUrl":"https://jobs.ashbyhq.com/nooks/7e161b1d-5881-47fc-81e5-8c531874b936/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
Nooks is building the agent workspace for intelligent outbound - AI agents and reps working side by side to build more pipeline, faster. As we scale, partnerships will be one of our highest-leverage growth channels, and we're looking for a Head of Strategic Partnerships to build that motion from scratch.
This is a zero-to-one role. We have a clear mandate: build a partnerships motion that generates pipeline for Nooks. You'll set the strategy, sign the first agreements, and get the earliest partnerships live yourself, then build and lead the team that scales it.
You'll work across a wide partner landscape - resellers, sales consultancies and agencies, and global SIs from boutique shops up through big four. This is a commercially-minded, lead generation focused role. Partnerships here need to translate into pipeline, not just brand association. You'll also work closely with our Head of Field on events and enterprise marketing initiatives that build pipeline indirectly, since partnerships and field are tightly linked.
Build our partnerships function from zero to one: define the strategy, prioritize which partner types matter first (resellers, agencies, SIs, hyperscalers or platforms), and stand up the first deals personally
Source, structure, and close partnership agreements that generate pipeline — referral and reseller relationships, co-sell motions with SIs and consultancies (from boutique shops to Accenture-scale), and platform partnerships with players like Google, AWS, and Salesforce
Activate your existing network to move quickly. You should be able to get in front of the right person at a firm.
Design the commercial model and go-to-market motion for each partnership type, working closely with Sales, Marketing, and Legal to structure deals that work for both sides
Partner closely with our Sales and Marketing leadership on events and marketing initiatives that build pipeline indirectly, alongside the pipeline you source directly through partners
Own the full lifecycle of a partnership. You’ll spot the opportunity, build the business case, negotiate and close, then launch and manage the relationship to drive measurable results
Build and lead the partnerships team as the function scales. This role starts as an individual builder and grows into a people leader
8+ years of experience in strategic partnerships, business development, or channel sales at a SaaS, AI, or technology company
Zero-to-one experience. You've built a partnerships function or program from scratch at a high-growth company, without an existing playbook to follow
A track record of promotion at a previous company, a signal you were a core builder rather than a maintainer
Commercially-minded and revenue-focused that thinks in terms of pipeline and closed deals, not just brand relationships
A strong existing network across resellers, sales consultancies, agencies, technical partners (Databricks, Microsoft, Google, AWS, Snowflake, etc.) and SI partners (McKinsey, BCG, Slalom, Bain, Deloitte, Accenture, etc)
Comfortable operating with ambiguity, setting your own scope, and moving fast in a startup environment
Location: San Francisco preferred but open to remote for the right person
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nABOUT THE ROLE\n\nNooks is building the agent workspace for intelligent outbound - AI agents and reps working side by side to build more pipeline, faster. As we scale, partnerships will be one of our highest-leverage growth channels, and we're looking for a Head of Strategic Partnerships to build that motion from scratch.\n\n\n\nThis is a zero-to-one role. We have a clear mandate: build a partnerships motion that generates pipeline for Nooks. You'll set the strategy, sign the first agreements, and get the earliest partnerships live yourself, then build and lead the team that scales it.\n\n\n\nYou'll work across a wide partner landscape - resellers, sales consultancies and agencies, and global SIs from boutique shops up through big four. This is a commercially-minded, lead generation focused role. Partnerships here need to translate into pipeline, not just brand association. You'll also work closely with our Head of Field on events and enterprise marketing initiatives that build pipeline indirectly, since partnerships and field are tightly linked.\n\n\n\n\nWHAT YOU'LL DO\n\n - Build our partnerships function from zero to one: define the strategy, prioritize which partner types matter first (resellers, agencies, SIs, hyperscalers or platforms), and stand up the first deals personally\n\n - Source, structure, and close partnership agreements that generate pipeline — referral and reseller relationships, co-sell motions with SIs and consultancies (from boutique shops to Accenture-scale), and platform partnerships with players like Google, AWS, and Salesforce\n\n - Activate your existing network to move quickly. You should be able to get in front of the right person at a firm.\n\n - Design the commercial model and go-to-market motion for each partnership type, working closely with Sales, Marketing, and Legal to structure deals that work for both sides\n\n - Partner closely with our Sales and Marketing leadership on events and marketing initiatives that build pipeline indirectly, alongside the pipeline you source directly through partners\n\n - Own the full lifecycle of a partnership. You’ll spot the opportunity, build the business case, negotiate and close, then launch and manage the relationship to drive measurable results\n\n - Build and lead the partnerships team as the function scales. This role starts as an individual builder and grows into a people leader\n\n\nABOUT YOU\n\n - 8+ years of experience in strategic partnerships, business development, or channel sales at a SaaS, AI, or technology company\n\n - Zero-to-one experience. You've built a partnerships function or program from scratch at a high-growth company, without an existing playbook to follow\n\n - A track record of promotion at a previous company, a signal you were a core builder rather than a maintainer\n\n - Commercially-minded and revenue-focused that thinks in terms of pipeline and closed deals, not just brand relationships\n\n - A strong existing network across resellers, sales consultancies, agencies, technical partners (Databricks, Microsoft, Google, AWS, Snowflake, etc.) and SI partners (McKinsey, BCG, Slalom, Bain, Deloitte, Accenture, etc)\n\n - Comfortable operating with ambiguity, setting your own scope, and moving fast in a startup environment\n\n - Location: San Francisco preferred but open to remote for the right person\n\n\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"64603031-60e0-41e2-aadf-3ce45e193cae","title":"SDR Enablement Specialist","department":"GTM","team":"GTM","employmentType":"FullTime","location":"United States (Any Time Zone)","secondaryLocations":[],"publishedAt":"2026-09-14T14:42:39.445+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/64603031-60e0-41e2-aadf-3ce45e193cae","applyUrl":"https://jobs.ashbyhq.com/nooks/64603031-60e0-41e2-aadf-3ce45e193cae/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
We’re looking for an SDR Enablement Specialist to help internal GTM teams, product managers, and key customers get more value from established Nooks workflows.
This is a hybrid role combining outbound SDR execution with workflow training and documentation. You’ll lead hands-on enablement sessions, support internal training programs, maintain our Notion and LMS resources, and help turn best practices into clear, repeatable workflows, while also carrying a sales development quota.
You’ll continue to live in Nooks, make calls from the sales floor, and use the product as an active SDR. That firsthand experience will help you document and teach the workflows that make our teams and customers successful.
This role is best suited for someone who wants to build a career in enablement, training, or GTM operations. It is not designed as a path to an AE or CSM promotion.
Lead setup and Nooks workflow training for new SDRs during onboarding.
Teach established workflows across Nooks, HubSpot, and LinkedIn Sales Navigator.
Run tactical, hands-on sessions that help teammates confidently execute inside the platform.
Translate complex workflows into short videos, clear guides, recap summaries, and step-by-step walkthroughs.
Keep Notion and LMS resources accurate, organized, and easy to use.
Create and maintain workflow documentation and short Loom videos.
Refresh resources as established workflows and best practices evolve.
Build a reliable internal source of truth for Nooks usage.
Support the GTM Enablement lead during internal “Day in the Life” SDR bootcamps.
Help facilitate monthly new-hire call blocks.
Support GTM leadership and Engineering shadow programs.
Support the two-week SDR bootcamp for Product and Engineering team members.
Build shared documentation to support active deals trialing Nooks
Assist the SDR product committee with workflow updates: documentation, communications, and content requests
Partner cross-functionally to triage requests for customer enablement sessions.
Lead workflow spotlight sessions for key accounts.
Repurpose customer-facing enablement content for CSMs to use with their customers.
2+ years of experience as a top performing SDR.
Strong preference for candidates with hands-on experience using Nooks.
Proficiency in Hubspot or Salesforce, LinkedIn Sales Navigator, sales engagement platforms, and power dialers
A genuine desire to continue making outbound calls and maintaining active pipeline
A track record of meeting quota, with a current trailing three-month average above quota.
Willingness to own a 2-meeting monthly quota and meet minimum weekly activity expectations.
Hands-on mastery outbound workflows
Clear and concise written and verbal communication skills.
Ability to explain complex workflows through short videos, documentation, summaries, and live walkthroughs.
Strong organizational skills and attention to detail.
Interest in a long-term career path in learning and development, enablement, leadership, or training.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nTHE ROLE\n\nWe’re looking for an SDR Enablement Specialist to help internal GTM teams, product managers, and key customers get more value from established Nooks workflows.\n\nThis is a hybrid role combining outbound SDR execution with workflow training and documentation. You’ll lead hands-on enablement sessions, support internal training programs, maintain our Notion and LMS resources, and help turn best practices into clear, repeatable workflows, while also carrying a sales development quota.\n\nYou’ll continue to live in Nooks, make calls from the sales floor, and use the product as an active SDR. That firsthand experience will help you document and teach the workflows that make our teams and customers successful.\n\nThis role is best suited for someone who wants to build a career in enablement, training, or GTM operations. It is not designed as a path to an AE or CSM promotion.\n\n\n\n\nWHAT YOU’LL DO\n\n\nLEAD INTERNAL NOOKS WORKFLOW TRAINING\n\n - Lead setup and Nooks workflow training for new SDRs during onboarding.\n\n - Teach established workflows across Nooks, HubSpot, and LinkedIn Sales Navigator.\n\n - Run tactical, hands-on sessions that help teammates confidently execute inside the platform.\n\n - Translate complex workflows into short videos, clear guides, recap summaries, and step-by-step walkthroughs.\n\n\nMAINTAIN OUR KNOWLEDGE HUB\n\n - Keep Notion and LMS resources accurate, organized, and easy to use.\n\n - Create and maintain workflow documentation and short Loom videos.\n\n - Refresh resources as established workflows and best practices evolve.\n\n - Build a reliable internal source of truth for Nooks usage.\n\n\nSUPPORT CROSS-FUNCTIONAL ENABLEMENT PROGRAMS\n\n - Support the GTM Enablement lead during internal “Day in the Life” SDR bootcamps.\n\n - Help facilitate monthly new-hire call blocks.\n\n - Support GTM leadership and Engineering shadow programs.\n\n - Support the two-week SDR bootcamp for Product and Engineering team members.\n\n\nTRIAL SUPPORT\n\n - Build shared documentation to support active deals trialing Nooks\n\n\nSUPPORT PRODUCT COMMITTEE OPERATIONS\n\n - Assist the SDR product committee with workflow updates: documentation, communications, and content requests\n\n\nSUPPORT KEY CUSTOMER ENABLEMENT PROGRAMS\n\n - Partner cross-functionally to triage requests for customer enablement sessions.\n\n - Lead workflow spotlight sessions for key accounts.\n\n - Repurpose customer-facing enablement content for CSMs to use with their customers.\n\n\n\n\nWHAT WE’RE LOOKING FOR\n\n - 2+ years of experience as a top performing SDR.\n\n - Strong preference for candidates with hands-on experience using Nooks.\n\n - Proficiency in Hubspot or Salesforce, LinkedIn Sales Navigator, sales engagement platforms, and power dialers\n\n - A genuine desire to continue making outbound calls and maintaining active pipeline\n\n - A track record of meeting quota, with a current trailing three-month average above quota.\n\n - Willingness to own a 2-meeting monthly quota and meet minimum weekly activity expectations.\n\n - Hands-on mastery outbound workflows\n\n - Clear and concise written and verbal communication skills.\n\n - Ability to explain complex workflows through short videos, documentation, summaries, and live walkthroughs.\n\n - Strong organizational skills and attention to detail.\n\n - Interest in a long-term career path in learning and development, enablement, leadership, or training.\n\n\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"ab836614-8b5a-48e1-a56c-2b201ca7ff64","title":"Manager, Customer Success (Commercial)","department":"Customer Success & Support","team":"Customer Success & Support","employmentType":"FullTime","location":"United States (Any Time Zone)","secondaryLocations":[],"publishedAt":"2026-09-14T17:27:40.929+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/ab836614-8b5a-48e1-a56c-2b201ca7ff64","applyUrl":"https://jobs.ashbyhq.com/nooks/ab836614-8b5a-48e1-a56c-2b201ca7ff64/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
We’re hiring a Manager of Customer Success to lead a growing Commercial team. Commercial is our fastest-expanding segment by net dollar retention, with substantial opportunity to bring new teams and products into existing accounts.
You’ll initially lead a group of existing CSMs and be responsible for hiring the remainder of the team. You’ll combine hands-on coaching with building and improving the playbooks and workflows that help CSMs capture customer value and turn it into retention and expansion.
This is a dedicated people management role with no individual account book. You’ll stay close to customers through coaching, executive relationship building, and escalations, and represent Customer Success in conversations with our Product organization.
Hire, onboard, and develop Commercial CSMs as the team grows.
Use regular 1:1s, call reviews, and account reviews to coach performance and establish clear development priorities.
Build the team’s product expertise so CSMs can improve customer workflows and adoption after onboarding, connecting Nooks capabilities to customer goals.
Coach CSMs to establish baseline metrics and success measures early. Use monthly check-ins to track results and quarterly business reviews with VP-level and more senior stakeholders to demonstrate value.
Ensure CSMs work closely with customer RevOps and Sales leaders to understand business goals and outbound strategy, then translate those priorities into how the customer uses Nooks.
Coach multithreading across five buyer personas at two organizational levels: Sales Development, Sales, RevOps, Marketing, and Executives. Proactively identify gaps in stakeholder coverage and help build the relationships needed to close them.
Use weak results to lead candid customer conversations and develop change management plans that address adoption and behavior gaps. Ensure strong results remain visible to multiple executive stakeholders throughout the relationship.
Ensure CSMs guide onboarding in partnership with the Deployment team, then take ownership of ongoing adoption and customer enablement.
Coach CSMs through renewal negotiations and seat expansion cycles, grounding commercial conversations in documented customer value.
Help CSMs identify opportunities across teams that do not yet use Nooks and partner with the Upsell team on cross-sell. Commercial drives a large share of Sequencer expansion, making opportunity identification and close partnership with Sales central to the role.
Own team retention and expansion performance, maintaining accurate forecasts and clear visibility into customer risk and growth opportunities.
Build and improve playbooks for adoption, renewals, and expansion. Use customer health data and rep feedback to test changes, measure their impact, and scale what works.
Support escalations and executive conversations, helping CSMs coordinate the right internal resources and follow through on customer commitments.
Represent the voice of Customer Success with Product, translating recurring customer needs, adoption barriers, and feedback into clear input for product decisions.
5+ years in B2B SaaS Customer Success, including at least 2 years of people management.
Experience running Commercial or mid-market deal cycles, including renewal negotiations and expansion conversations for accounts worth $100K annually.
A record of delivering team retention and expansion results, with strong judgment around account risk, forecasting, and commercial opportunities.
Demonstrated ability to build executive relationships and coach multithreading across functions and organizational levels.
Strong product fluency and analytical judgment. You can connect customer goals, usage data, and business results, and coach CSMs to use that evidence in commercial conversations.
Experience leading customer change management when adoption or results fall short, including securing leadership support for changes in team behavior.
Experience building and improving CS playbooks, processes, or programs, with measurable impact on customer outcomes or team effectiveness.
Prior experience leading a Commercial or mid-market Customer Success team.
Experience with sales technology or outbound sales is strongly preferred, along with familiarity with CRM and Customer Success systems.
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\n\nTHE ROLE\n\nWe’re hiring a Manager of Customer Success to lead a growing Commercial team. Commercial is our fastest-expanding segment by net dollar retention, with substantial opportunity to bring new teams and products into existing accounts.\n\nYou’ll initially lead a group of existing CSMs and be responsible for hiring the remainder of the team. You’ll combine hands-on coaching with building and improving the playbooks and workflows that help CSMs capture customer value and turn it into retention and expansion.\n\nThis is a dedicated people management role with no individual account book. You’ll stay close to customers through coaching, executive relationship building, and escalations, and represent Customer Success in conversations with our Product organization.\n\n\n\n\nRESPONSIBILITIES\n\n\nTEAM LEADERSHIP AND DEVELOPMENT\n\n - Hire, onboard, and develop Commercial CSMs as the team grows.\n\n - Use regular 1:1s, call reviews, and account reviews to coach performance and establish clear development priorities.\n\n - Build the team’s product expertise so CSMs can improve customer workflows and adoption after onboarding, connecting Nooks capabilities to customer goals.\n\n\nCUSTOMER VALUE AND EXECUTIVE RELATIONSHIPS\n\n - Coach CSMs to establish baseline metrics and success measures early. Use monthly check-ins to track results and quarterly business reviews with VP-level and more senior stakeholders to demonstrate value.\n\n - Ensure CSMs work closely with customer RevOps and Sales leaders to understand business goals and outbound strategy, then translate those priorities into how the customer uses Nooks.\n\n - Coach multithreading across five buyer personas at two organizational levels: Sales Development, Sales, RevOps, Marketing, and Executives. Proactively identify gaps in stakeholder coverage and help build the relationships needed to close them.\n\n - Use weak results to lead candid customer conversations and develop change management plans that address adoption and behavior gaps. Ensure strong results remain visible to multiple executive stakeholders throughout the relationship.\n\n\nRENEWALS AND EXPANSION\n\n - Ensure CSMs guide onboarding in partnership with the Deployment team, then take ownership of ongoing adoption and customer enablement.\n\n - Coach CSMs through renewal negotiations and seat expansion cycles, grounding commercial conversations in documented customer value.\n\n - Help CSMs identify opportunities across teams that do not yet use Nooks and partner with the Upsell team on cross-sell. Commercial drives a large share of Sequencer expansion, making opportunity identification and close partnership with Sales central to the role.\n\n\nBUILDING AND SCALING COMMERCIAL CS\n\n - Own team retention and expansion performance, maintaining accurate forecasts and clear visibility into customer risk and growth opportunities.\n\n - Build and improve playbooks for adoption, renewals, and expansion. Use customer health data and rep feedback to test changes, measure their impact, and scale what works.\n\n - Support escalations and executive conversations, helping CSMs coordinate the right internal resources and follow through on customer commitments.\n\n - Represent the voice of Customer Success with Product, translating recurring customer needs, adoption barriers, and feedback into clear input for product decisions.\n\n\n\n\nREQUIREMENTS\n\n - 5+ years in B2B SaaS Customer Success, including at least 2 years of people management.\n\n - Experience running Commercial or mid-market deal cycles, including renewal negotiations and expansion conversations for accounts worth $100K annually.\n\n - A record of delivering team retention and expansion results, with strong judgment around account risk, forecasting, and commercial opportunities.\n\n - Demonstrated ability to build executive relationships and coach multithreading across functions and organizational levels.\n\n - Strong product fluency and analytical judgment. You can connect customer goals, usage data, and business results, and coach CSMs to use that evidence in commercial conversations.\n\n - Experience leading customer change management when adoption or results fall short, including securing leadership support for changes in team behavior.\n\n - Experience building and improving CS playbooks, processes, or programs, with measurable impact on customer outcomes or team effectiveness.\n \n \n\n\nNICE TO HAVE\n\n - Prior experience leading a Commercial or mid-market Customer Success team.\n\n - Experience with sales technology or outbound sales is strongly preferred, along with familiarity with CRM and Customer Success systems.\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"febed13d-d763-4a5c-9066-1c173f7726ce","title":"Procurement Lead","department":"Finance","team":"Finance","employmentType":"FullTime","location":"Any Location","secondaryLocations":[],"publishedAt":"2026-09-16T17:50:20.291+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/nooks/febed13d-d763-4a5c-9066-1c173f7726ce","applyUrl":"https://jobs.ashbyhq.com/nooks/febed13d-d763-4a5c-9066-1c173f7726ce/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
Job Overview
Great opportunity to be the first full-time procurement hire, and put your stamp on the procurement process beginning to end.
Reporting into the VP Finance, you will own the design, build, operation, and strategic execution of Nooks’ end-to-end procurement process, including owning vendor negotiations, planning renewals, benchmarking pricing, and partnering with budget owners and other leaders across the org. This is a high-visibility, high-ownership role with a clear process optimization and savings mandate, with real influence over our vendor stack and company-wide spend portfolio.
Core Responsibilities
Take full ownership of the procurement process: intake and request flow, managing stakeholders and requests, setting approval thresholds, vendor onboardings, and leveraging Legal, IT, Compliance, and Finance teams to ensure appropriate flow
Lead vendor management, and own the renewal calendar. Surface renewals ahead of time, assess usage and alternatives, and look for opportunities for redundancy, bloat, savings, or optimization
Partner with budget owners to help negotiate new and renewing contracts and tools across SaaS, AI and infrastructure, and data products. Benchmark pricing, structure multi-year and usage-based terms, and create forecasts to drive accurate up-front deal structure
Make the procurement process clean, visible, and understandable to facilitate easy, streamlined reviews to relieve the process bottleneck. Define when to bring in Legal, Compliance, IT, Finance, and the Executive teams, and oversee the proper functioning of the whole flow
Build spend visibility and maintain a vendor expense forecast. Work with the Finance and Accounting teams to categorize vendor spend, track realized savings against plan, and report clearly to Finance, Company Leadership, and budget owners
Evaluate existing procurement tools, and leverage AI to build a procurement stack that serves Nooks’ needs
Be the main knowledge base on vendor relationships, usage, performance, and ROI
What You Bring to the Table
4-7+ years in procurement, strategic sourcing, or vendor management, with direct ownership in a high-growth tech or SaaS environment
Strong track record leading complex commercial negotiations across SaaS and services contracts, examples upon request
You can build a process, not just run one. Experience building and optimizing procurement policies, processes, and tools, including automation
Experience reading and interpreting commercial contracts and order forms
Excellent communication and stakeholder management skills, with the ability to influence budget owners and department leaders without direct authority
Experience working with AI tools in a Finance or Operations function
Familiarity with procurement and spend management platforms
Strong analytical skills and an expert in Excel, model-building and forecasting
As this is a Remote role, ability to operate independently
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\nJob Overview\n\nGreat opportunity to be the first full-time procurement hire, and put your stamp on the procurement process beginning to end.\n\nReporting into the VP Finance, you will own the design, build, operation, and strategic execution of Nooks’ end-to-end procurement process, including owning vendor negotiations, planning renewals, benchmarking pricing, and partnering with budget owners and other leaders across the org. This is a high-visibility, high-ownership role with a clear process optimization and savings mandate, with real influence over our vendor stack and company-wide spend portfolio.\n\nCore Responsibilities\n\n - Take full ownership of the procurement process: intake and request flow, managing stakeholders and requests, setting approval thresholds, vendor onboardings, and leveraging Legal, IT, Compliance, and Finance teams to ensure appropriate flow\n\n - Lead vendor management, and own the renewal calendar. Surface renewals ahead of time, assess usage and alternatives, and look for opportunities for redundancy, bloat, savings, or optimization\n\n - Partner with budget owners to help negotiate new and renewing contracts and tools across SaaS, AI and infrastructure, and data products. Benchmark pricing, structure multi-year and usage-based terms, and create forecasts to drive accurate up-front deal structure\n\n - Make the procurement process clean, visible, and understandable to facilitate easy, streamlined reviews to relieve the process bottleneck. Define when to bring in Legal, Compliance, IT, Finance, and the Executive teams, and oversee the proper functioning of the whole flow\n\n - Build spend visibility and maintain a vendor expense forecast. Work with the Finance and Accounting teams to categorize vendor spend, track realized savings against plan, and report clearly to Finance, Company Leadership, and budget owners\n\n - Evaluate existing procurement tools, and leverage AI to build a procurement stack that serves Nooks’ needs\n\n - Be the main knowledge base on vendor relationships, usage, performance, and ROI\n\nWhat You Bring to the Table\n\n - 4-7+ years in procurement, strategic sourcing, or vendor management, with direct ownership in a high-growth tech or SaaS environment\n\n - Strong track record leading complex commercial negotiations across SaaS and services contracts, examples upon request\n\n - You can build a process, not just run one. Experience building and optimizing procurement policies, processes, and tools, including automation\n\n - Experience reading and interpreting commercial contracts and order forms\n\n - Excellent communication and stakeholder management skills, with the ability to influence budget owners and department leaders without direct authority\n\n - Experience working with AI tools in a Finance or Operations function\n\n - Familiarity with procurement and spend management platforms\n\n - Strong analytical skills and an expert in Excel, model-building and forecasting\n\n - As this is a Remote role, ability to operate independently\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."},{"id":"d8c39681-1733-4cf5-9f9d-3c9b9bacf5ef","title":"AR Analyst","department":"Finance","team":"Finance","employmentType":"FullTime","location":"Philippines","secondaryLocations":[],"publishedAt":"2026-09-16T21:53:30.233+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/nooks/d8c39681-1733-4cf5-9f9d-3c9b9bacf5ef","applyUrl":"https://jobs.ashbyhq.com/nooks/d8c39681-1733-4cf5-9f9d-3c9b9bacf5ef/application","descriptionHtml":"Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.
About the Role:
This is a great opportunity to join Nooks' growing Finance team and play a critical role in our revenue accounting and operations function. Reporting directly to the Senior Accounting Manager, the Accounts Receivable Analyst will be a key player in ensuring our billing, collection, and cash reconciliation workflows are timely, accurate, and seamless.
You'll be at the forefront of modern accounting practices, working with AI tools and systems automation. This role is perfect for someone with an \"in the weeds\" mentality who is ready to tackle daily cash application tasks, resolve billing disputes, own AR balance sheet reconciliations, and help build scalable processes for our next phase of rapid growth.
Working Hours:
This role requires flexibility to collaborate across Central European and Pacific Time zones.
Core Responsibilities:
Billing & Invoicing Execution: Assist with the end-to-end billing cycle by preparing and auditing invoices against contracts, MSAs, and Purchase Orders (POs), while submitting invoices and tracking payment approvals directly through customer procurement portals (e.g., Coupa, SAP Ariba, Taulia) to prevent payment holds.
Collections & Aging Management: Proactively manage AR aging schedules and conduct firm, professional outreach to resolve payment delays, and designing payment workout strategies for high-risk clients and managing legal or third-party collection escalations to optimize DSO.
Tech-Forward Reporting & Communication: Utilize modern software tools to design clear collections dashboards, deliver structured weekly AR updates to direct managers, and maintain transparent, proactive communication across Sales and Finance to keep cash flow metrics visible.
Discrepancy & Dispute Resolution: Partner with Sales, Customer Success, and Finance to investigate short payments, billing disputes, unapplied cash, and process valid credit memos or adjustments.
Cross-departmental Collaboration: Partner with cross-functional leaders to optimize customer onboarding, billing workflows, and internal revenue controls.
Audit Support & Documentation: Maintain clean, well-organized AR documentation on an ongoing basis, and assist during annual external audits by gathering the relevant supporting documents.
What You Bring to the Table:
2-3+ years of dedicated accounting experience focused on accounts receivable, billing, and cash reconciliations, preferably in SaaS or a high-growth environment.
Experience with ERP systems (QuickBooks, NetSuite, or similar) and billing tools, with a strong aptitude for learning new systems.
Familiarity navigating customer procurement portals (Coupa, SAP Ariba, etc.) and handling complex PO structures is a plus.
Fluent in English.
Excellent attention to detail and strong problem-solving skills.
A proactive team player with an \"in the weeds\" mentality and a willingness to roll up their sleeves to build scalable processes
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
","descriptionPlain":"ABOUT NOOKS.AI http://Nooks.ai:\n\nNooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\n\n\n\nToday, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\n\n\n\nAbout the Role:\n\nThis is a great opportunity to join Nooks' growing Finance team and play a critical role in our revenue accounting and operations function. Reporting directly to the Senior Accounting Manager, the Accounts Receivable Analyst will be a key player in ensuring our billing, collection, and cash reconciliation workflows are timely, accurate, and seamless.\n\nYou'll be at the forefront of modern accounting practices, working with AI tools and systems automation. This role is perfect for someone with an \"in the weeds\" mentality who is ready to tackle daily cash application tasks, resolve billing disputes, own AR balance sheet reconciliations, and help build scalable processes for our next phase of rapid growth.\n\nWorking Hours:\n\nThis role requires flexibility to collaborate across Central European and Pacific Time zones.\n\nCore Responsibilities:\n\n - Billing & Invoicing Execution: Assist with the end-to-end billing cycle by preparing and auditing invoices against contracts, MSAs, and Purchase Orders (POs), while submitting invoices and tracking payment approvals directly through customer procurement portals (e.g., Coupa, SAP Ariba, Taulia) to prevent payment holds.\n\n - Collections & Aging Management: Proactively manage AR aging schedules and conduct firm, professional outreach to resolve payment delays, and designing payment workout strategies for high-risk clients and managing legal or third-party collection escalations to optimize DSO.\n\n - Tech-Forward Reporting & Communication: Utilize modern software tools to design clear collections dashboards, deliver structured weekly AR updates to direct managers, and maintain transparent, proactive communication across Sales and Finance to keep cash flow metrics visible.\n\n - Discrepancy & Dispute Resolution: Partner with Sales, Customer Success, and Finance to investigate short payments, billing disputes, unapplied cash, and process valid credit memos or adjustments.\n\n - Cross-departmental Collaboration: Partner with cross-functional leaders to optimize customer onboarding, billing workflows, and internal revenue controls.\n\n - Audit Support & Documentation: Maintain clean, well-organized AR documentation on an ongoing basis, and assist during annual external audits by gathering the relevant supporting documents.\n\nWhat You Bring to the Table:\n\n - 2-3+ years of dedicated accounting experience focused on accounts receivable, billing, and cash reconciliations, preferably in SaaS or a high-growth environment.\n\n - Experience with ERP systems (QuickBooks, NetSuite, or similar) and billing tools, with a strong aptitude for learning new systems.\n\n - Familiarity navigating customer procurement portals (Coupa, SAP Ariba, etc.) and handling complex PO structures is a plus.\n\n - Fluent in English.\n\n - Excellent attention to detail and strong problem-solving skills.\n\n - A proactive team player with an \"in the weeds\" mentality and a willingness to roll up their sleeves to build scalable processes\n\n\n\n\nEQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n\nNooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. \n\nNooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team."}],"apiVersion":"1"}