![](\"https://app.ashbyhq.com/api/images/user-content/f9cbb205-0c60-416d-9665-7567b61f256a/8d464c07-7391-42fa-8412-5e5139ea025c/image.png\")
Noto is the AI-native operating system for after-school businesses: tutoring centers, music schools, sports academies, and dance studios. About 180,000 of these businesses operate in the U.S., and millions of kids pass through them every week.
They’re run by people who are passionate about teaching but spend their evenings managing schedules, payroll, and parent emails—often in software built in 2011, or in spreadsheets and sticky notes.
Noto replaces the entire stack with a modern platform for scheduling, billing, payroll, marketing, CRM, communications, classroom management, and student and parent portals. We bring the whole back office into one place, with AI agents that automate manual work instead of simply tracking it.
A school that spends less time on paperwork can teach more kids, hire another teacher, and grow its business. Come help us build the best operating system for these small-business owners!
(Fall 2026 team offsite: magic shows, lawn games, trivia, friendly competition, bartender-made drinks, and a cookout 🔥)
We’re a team of about 20 in New York City: smart, collaborative, ambitious, and genuinely nice to work with.
AJ Ding (CEO) — second-time founder, previously built an AI recruiting company. ML engineer and data scientist at Quora, Lyft, and Meta. Studied statistics at Yale. Grew up in a family of small business owners.
Steve Wang (CTO) — former Head of Engineering at Nitra, an a16z-backed vertical SaaS company for doctors. Data science and engineering at Lyft before that. Studied math at Harvard.
We've raised $4M from Base10 Partners and South Park Commons. We are team of about 20 in NYC - smart, collaborative, ambitious, and genuinely nice to work with.
4 days in-office (Herald Square), 1 day remote.
1 week per quarter work from anywhere
Occasional travel for team off sites and customer visits
We’re hiring a Fullstack Product Engineer to:
Ship large features end to end, from the design to the migration to the support ticket three weeks later.
Build agentic systems that automate the back office. The work a school owner does at 11pm should happen without them.
Make architecture calls that we'll still be living with in 2 years.
2+ years building software, comfortable across the stack (React, Next.js, Node, Postgres).
Product taste. You have opinions about UI and you can say why.
Creativity and comfort with ambiguity. A lot of what you'll work on will start from unstructured customer call notes.
Genuine interest in helping education businesses thrive.
You'd be a founding engineer, so you will set parts of it. What's true so far:
Serve the customer. Our users run small businesses. We sit in their schools, go to their industry conferences, and take support calls ourselves. We get ideas by listening to the customer’s problems.
Low ego. Flat decision-making. Nobody wins an argument by seniority, including the founders. Good ideas come from whoever's closest to the problem.
Ownership. You will own a huge scope of the product that is mission critical to our customers. It's intense, but also rewarding. Your customers will send you thank-you gifts and sing your praises when you ship a useful feature, and cry for help o a Saturday if something’s off.
Work ethic. Team members work 50-60 hour weeks. Some late nights and occasional weekends will be expected. The role is about growth and impact. If you want to build something meaningful and grow fast, let’s talk.
Growth Mindset: We attend industry conferences to connect with our users, learn, network, and push the boundaries of our craft
Competitive salary and equity that's worth caring about
100% company-paid benefits
Lunch in the office, stipend for work setup
Company retreats
30 min meet and greet
45 min System Design
45 min Coding Interview
Onsite (in NYC) to experience a day in the life
Our product makes a huge positive impact on business owners, educators, and their local communities. Watch our customer testimonial video at the bottom of our home page and see it for yourself.
If you're a design-minded product engineer excited to work at a small, fast-paced startup and own meaningful parts of a product that educators and families love, we'd love to meet you.
Note: At this time, we're unable to sponsor employment visas for this role. Applicants must be currently authorized to work in the United States on a full-time basis.
Noto is building the AI native operating system for after school businesses like tutoring centers, music schools, and sports academies. Our mission is to be the core platform that powers the 150,000 after school businesses in the country.
Despite their size and importance, these businesses are currently underserved by technology, typically relying on a fragmented mix of basic point solutions and outdated legacy software. Noto is building an all-in-one system that uses AI to provide a magical experiences to a large customer base who are used to sticky notes and spreadsheets.
Noto is fresh off a $3.8M seed round, backed by top tier VC’s like Base10 and South Park Commons. Noto is founded by two technical founders AJ Ding and Steve Wang and is based out of NYC.
We’re excited to build our core team. Join Noto to build great software for the small businesses of the world!
(us at karaoke with one of our favorite customers)
![](\"https://app.ashbyhq.com/api/images/user-content/f9cbb205-0c60-416d-9665-7567b61f256a/e9cecba4-f4a8-44f9-bac3-15bef5894c6b/karaoke%20with%20carrie%20and%20tpr.jpg\")
AJ Ding is the CEO of Noto. He's a second-time founder and previously built an AI recruiting company. He was a machine learning engineer and data scientist at Quora, Lyft, & Meta. He studied Statistics at Yale and most importantly, he comes from a family of small business owners.
Steve is the CTO of Noto. He was previously the Head of Engineering at Nitra, an a16z backed vertical SaaS startup that built back office automation for doctors. He's worked in data science and engineering at Lyft. He studied math at Harvard, and his family is from Canada.
Noto is based in person in New York, near Union Square
4 days in office 1 day WFH
1 week per quarter work from anywhere
Occasional travel for team off sites and customer visits
High Camaraderie: We are in the trenches together, so we take care of each other and celebrate our collective success.
Low Ego: We believe in collaboration over hierarchy 🤝. We have a flat decision-making structure—great ideas can come from anywhere.
Work hard. Team members are asked to work 50-60 hour weeks. Some late nights and occasional weekends will be expected. But this isn’t about burnout—it’s about growth and impact. If you want to build something meaningful and grow fast, let’s talk. 🪴
Have fun too! We are not just about grinding. We recently took a work offsite to Mexico City, where we did a hackathon, explored the city, and bonded over tacos. 🌮. In the past, we've hosted a Karaoke Night with one of our first customers, a music school in Manhattan—turns out debugging and belting out pop songs go hand in hand. 🎤
Growth Mindset: We also attend industry conferences to connect with our users, learn, network, and push the boundaries of our craft
Within Your First Month, You’ll...
Onboard and master our sales playbook and messaging
Learn the ins and outs of our product and value proposition
Begin building a personal pipeline through outbound activity
Within 3 Months, You’ll...
Meet or exceed daily activity goals for outbound prospecting
Run discovery calls and demos with qualified leads
Own deals from first contact through close
Within 6 Months, You’ll...
Consistently achieve or exceed quota
Develop strong relationships with prospects and customers
Share insights to help refine our sales process and messaging
Key Responsibilities
Own the full sales cycle: prospect, demo, and close
Execute high-volume outbound outreach (calls, emails, social)
Collaborate with teammates to optimize outreach strategy and improve performance
Represent the company with professionalism and energy in every customer interaction
1+ year of sales or prospecting experience preferred (but not required)
Experience in a high-velocity, metrics-driven environment a plus
Strong communication skills verbal, written, and interpersonal
Ability to learn quickly and adapt to new tools and processes
Competitive spirit with a growth mindset and desire to win
Competitive pay
Meals & Budget – Office lunch and a stipend for work-related expenses 🍕
Company Retreats – Join us for team retreats to bond, recharge, and plan the future together ✈️
Great Benefits - Paid 100% by the company
Serve everyday people in local communities and make a large impact in an underserved market
\"Y'all are incredible and have made such a difference in my life in ways both professional and personal. I'm grateful and indebted.\" - Noto Customer 🥰
Each customer averages over 6 hours of usage / day)
Work with a smart, collaborative, ambitious, and caring team
Fast paced environment
High levels of ownership
Fun founders + team off-sites 😄
Let’s talk. If you’re excited by the idea of building from (almost) zero to one, shaping a high-growth startup, and working with founders who actually understand engineering, we’d love to hear from you! ✉️
","descriptionPlain":"ABOUT NOTO\n\n\n\nNoto is building the AI native operating system for after school businesses like tutoring centers, music schools, and sports academies. Our mission is to be the core platform that powers the 150,000 after school businesses in the country.\n\n\n\nDespite their size and importance, these businesses are currently underserved by technology, typically relying on a fragmented mix of basic point solutions and outdated legacy software. Noto is building an all-in-one system that uses AI to provide a magical experiences to a large customer base who are used to sticky notes and spreadsheets.\n\n\n\nNoto is fresh off a $3.8M seed round, backed by top tier VC’s like Base10 and South Park Commons. Noto is founded by two technical founders AJ Ding and Steve Wang and is based out of NYC.\n\n\n\nWe’re excited to build our core team. Join Noto to build great software for the small businesses of the world!\n\n \n\n(us at karaoke with one of our favorite customers)\n\n\n\n[https://app.ashbyhq.com/api/images/user-content/f9cbb205-0c60-416d-9665-7567b61f256a/e9cecba4-f4a8-44f9-bac3-15bef5894c6b/karaoke%20with%20carrie%20and%20tpr.jpg]\n\n\n\n\nTEAM BACKGROUND 🤝🏻\n\n\n\nAJ Ding https://www.linkedin.com/in/aj-ding-90826856/ is the CEO of Noto. He's a second-time founder and previously built an AI recruiting company https://www.crunchbase.com/organization/hirefly. He was a machine learning engineer and data scientist at Quora, Lyft, & Meta. He studied Statistics at Yale and most importantly, he comes from a family of small business owners.\n\n\n\nSteve https://www.linkedin.com/in/stevewang223/ is the CTO of Noto. He was previously the Head of Engineering at Nitra https://www.nitra.com/, an a16z backed vertical SaaS startup that built back office automation for doctors. He's worked in data science and engineering at Lyft. He studied math at Harvard, and his family is from Canada.\n\n\n\n\n\n\n\nLOCATION 📍\n\n\n\n - Noto is based in person in New York, near Union Square\n\n - 4 days in office 1 day WFH\n\n - 1 week per quarter work from anywhere\n\n - Occasional travel for team off sites and customer visits\n\n\n\n\nWORK CULTURE 💼\n\n\n\n - High Camaraderie: We are in the trenches together, so we take care of each other and celebrate our collective success.\n\n - Low Ego: We believe in collaboration over hierarchy 🤝. We have a flat decision-making structure—great ideas can come from anywhere.\n\n - Work hard. Team members are asked to work 50-60 hour weeks. Some late nights and occasional weekends will be expected. But this isn’t about burnout—it’s about growth and impact. If you want to build something meaningful and grow fast, let’s talk. 🪴\n\n - Have fun too! We are not just about grinding. We recently took a work offsite to Mexico City, where we did a hackathon, explored the city, and bonded over tacos. 🌮. In the past, we've hosted a Karaoke Night with one of our first customers, a music school in Manhattan—turns out debugging and belting out pop songs go hand in hand. 🎤\n\n - Growth Mindset: We also attend industry conferences to connect with our users, learn, network, and push the boundaries of our craft\n\n\n\n\nFIRST 6 MONTHS\n\n\n\nWithin Your First Month, You’ll...\n\n - Onboard and master our sales playbook and messaging\n\n - Learn the ins and outs of our product and value proposition\n\n - Begin building a personal pipeline through outbound activity\n \n Within 3 Months, You’ll...\n\n - Meet or exceed daily activity goals for outbound prospecting\n\n - Run discovery calls and demos with qualified leads\n\n - Own deals from first contact through close\n \n Within 6 Months, You’ll...\n\n - Consistently achieve or exceed quota\n\n - Develop strong relationships with prospects and customers\n\n - Share insights to help refine our sales process and messaging\n\n\n\nKey Responsibilities\n\n - Own the full sales cycle: prospect, demo, and close\n\n - Execute high-volume outbound outreach (calls, emails, social)\n\n - Collaborate with teammates to optimize outreach strategy and improve performance\n\n - Represent the company with professionalism and energy in every customer interaction\n\n\n\n\nIDEAL CANDIDATE 🎯\n\n - 1+ year of sales or prospecting experience preferred (but not required)\n\n - Experience in a high-velocity, metrics-driven environment a plus\n\n - Strong communication skills verbal, written, and interpersonal\n\n - Ability to learn quickly and adapt to new tools and processes\n\n - Competitive spirit with a growth mindset and desire to win\n\n\n\n\nCOMPENSATION & PERKS 💰\n\n\n\n - Competitive pay\n\n - Meals & Budget – Office lunch and a stipend for work-related expenses 🍕\n\n - Company Retreats – Join us for team retreats to bond, recharge, and plan the future together ✈️\n\n - Great Benefits - Paid 100% by the company\n\n\n\n\nWHY WORK WITH US\n\n - Serve everyday people in local communities and make a large impact in an underserved market\n \n - \"Y'all are incredible and have made such a difference in my life in ways both professional and personal. I'm grateful and indebted.\" - Noto Customer 🥰\n \n - Each customer averages over 6 hours of usage / day)\n\n - Work with a smart, collaborative, ambitious, and caring team\n\n - Fast paced environment\n\n - High levels of ownership\n\n - Fun founders + team off-sites 😄\n\n\n\n\n👀 SOUND INTERESTING?\n\n\n\nLet’s talk. If you’re excited by the idea of building from (almost) zero to one, shaping a high-growth startup, and working with founders who actually understand engineering, we’d love to hear from you! ✉️"},{"id":"4b216352-4eac-4b93-a34d-52c9b608d9ee","title":"Implementation Lead","department":"Operations","team":"Operations","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2026-03-20T01:48:32.079+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/noto/4b216352-4eac-4b93-a34d-52c9b608d9ee","applyUrl":"https://jobs.ashbyhq.com/noto/4b216352-4eac-4b93-a34d-52c9b608d9ee/application","descriptionHtml":"Noto is building the AI-native operating system for after-school businesses — tutoring centers, music schools, sports academies. There are 180,000 of them across the U.S., and most still run on spreadsheets and legacy tools. We're replacing all of it with one modern platform.
We're founded by two technical founders — AJ Ding (CEO) and Steve Wang (CTO) — based in NYC, and backed by a $3.8M seed from Base10 Partners and South Park Commons. Revenue and team size have both doubled in the last two months.
We're a small team of builders who care about craft, our users, and the small-business owners we serve. Come build with us!
![](\"https://app.ashbyhq.com/api/images/user-content/f9cbb205-0c60-416d-9665-7567b61f256a/b3b2712f-5fa3-443e-a282-2339147d3752/karaoke%20with%20carrie%20and%20tpr.jpg\")
(The team at karaoke with one of our favorite customers)
AJ Ding (CEO) - Second-time founder and previously built an AI recruiting company. He was a machine learning engineer and data scientist at Quora, Lyft, & Meta. He studied Statistics at Yale and most importantly, he comes from a family of small business owners.
Steve Wang (CTO) - Former Head of Engineering at Nitra (a16z backed vertical SaaS). He's worked in data science and engineering at Lyft. He studied math at Harvard, and his family is from Canada.
4 days in-office (Herald Square)
1 day remote per week
1 week per quarter work from anywhere
Occasional travel for team off sites and customer visits
High Camaraderie: We are in the trenches together and celebrate our collective success.
Low Ego: We believe in collaboration over hierarchy 🤝. We have a flat decision-making structure—great ideas can come from anywhere.
High Output: Expect an intense, high-growth environment. We invest that time because every week moves the product forward and our users closer to success. This may occasionally include evening work, with weekend availability as needed to support ad-hoc customer needs.
Have Fun: Hackathons in Mexico City 🌮, karaoke with customers, team off-sites.
Growth Mindset: We attend industry events and learn directly from our users.
As an Implementation Lead, you’ll own the critical first experience our customers have with Noto.
You’ll work directly with tutoring centers, music schools, and academies to onboard their data, configure their systems, and train their teams—ensuring they go live quickly and successfully. This role sits at the intersection of operations, customer success, and product, and is essential to scaling Noto’s growth.
Customer Onboarding & Implementation
Own end-to-end onboarding for new customers—from kickoff to successful launch
Partner closely with data team to collect, clean, and migrate customer data (students, schedules, billing, etc.) into Noto
Architect the software to match each business’s workflows and needs
Ensure fast, high-quality implementations that minimize time-to-value
Training & Enablement
Train customers across roles (owners, admins, instructors) through live sessions, async content, and documentation
Create scalable onboarding materials (guides, videos, templates)
Act as a trusted advisor to help schools adopt best practices
Customer Support & Success
Serve as a frontline resource for customer questions and issues during onboarding and beyond
Troubleshoot problems quickly and ensure a high-quality customer experience
Partner with Customer Success to ensure long-term retention and satisfaction
Product Feedback & Improvement
Gather and triage customer feedback to identify patterns and product gaps
Collaborate with Product and Engineering to improve onboarding flows and core features
Advocate for the customer while balancing product priorities
1-4 years of experience in Customer Success, Implementation, Project Management or similar roles
Experience working at a startup or in fast-paced, ambiguous environments (bonus if early-stage)
Strong problem-solving and organizational skills—you can bring structure to messy problems
Comfortable working with data (Excel/Google Sheets; SQL is a plus)
Excellent communication skills—you can clearly explain complex workflows to non-technical users
High ownership mindset—you take initiative and see things through end-to-end
Passion for helping small businesses succeed and willingness to engage directly with users
Nice to have:
Experience with SaaS onboarding or implementation
Experience working with SMB customers or in education / local services
Competitive pay and meaningful equity 📈
Office lunch and a stipend for work-related expenses 🍕
Company Retreats – Join us for team retreats to bond, recharge, and plan the future together ✈️
100% company-paid benefits 🏥
15 min behavioral
45 minute take-home customer success exercise
Onsite (in NYC) to experience a day in the life
Serve everyday people in local communities and make a large impact in an underserved market
\"Y'all are incredible and have made such a difference in my life in ways both professional and personal. I'm grateful and indebted.\" - Noto Customer 🥰
Each customer averages over 6 hours of usage / day
Work with a smart, collaborative, ambitious, and caring team
Fast paced environment
High level of ownership
Fun founders + team off-sites 😄
Let’s talk. If you’re excited to build from ( almost ) zero to one, own meaningful parts of the stack, and help scale a product loved by educators and creators, we’d love to meet you! ✉️
","descriptionPlain":"ABOUT NOTO\n\nNoto is building the AI-native operating system for after-school businesses — tutoring centers, music schools, sports academies. There are 180,000 of them across the U.S., and most still run on spreadsheets and legacy tools. We're replacing all of it with one modern platform.\n\nWe're founded by two technical founders — AJ Ding (CEO) and Steve Wang (CTO) — based in NYC, and backed by a $3.8M seed from Base10 Partners and South Park Commons. Revenue and team size have both doubled in the last two months.\n\nWe're a small team of builders who care about craft, our users, and the small-business owners we serve. Come build with us!\n\n\n\n[https://app.ashbyhq.com/api/images/user-content/f9cbb205-0c60-416d-9665-7567b61f256a/b3b2712f-5fa3-443e-a282-2339147d3752/karaoke%20with%20carrie%20and%20tpr.jpg]\n \n\n(The team at karaoke with one of our favorite customers)\n\n\n\n\nTEAM BACKGROUND 🤝🏻\n\nAJ Ding https://www.linkedin.com/in/aj-ding-90826856/ (CEO) - Second-time founder and previously built an AI recruiting company https://www.crunchbase.com/organization/hirefly. He was a machine learning engineer and data scientist at Quora, Lyft, & Meta. He studied Statistics at Yale and most importantly, he comes from a family of small business owners.\n\nSteve Wang https://www.linkedin.com/in/stevewang223/ (CTO) - Former Head of Engineering at Nitra https://www.nitra.com/ (a16z backed vertical SaaS). He's worked in data science and engineering at Lyft. He studied math at Harvard, and his family is from Canada.\n\n\n\n\n\nLOCATION 📍\n\n - 4 days in-office (Herald Square)\n\n - 1 day remote per week\n\n - 1 week per quarter work from anywhere\n\n - Occasional travel for team off sites and customer visits\n\n\n\n\nWORK CULTURE 💼\n\n\n\n - High Camaraderie: We are in the trenches together and celebrate our collective success.\n\n - Low Ego: We believe in collaboration over hierarchy 🤝. We have a flat decision-making structure—great ideas can come from anywhere.\n\n - High Output: Expect an intense, high-growth environment. We invest that time because every week moves the product forward and our users closer to success. This may occasionally include evening work, with weekend availability as needed to support ad-hoc customer needs.\n\n - Have Fun: Hackathons in Mexico City 🌮, karaoke with customers, team off-sites.\n\n - Growth Mindset: We attend industry events and learn directly from our users.\n \n \n\n\nTHE ROLE 🎯 \n\n\n\nAs an Implementation Lead, you’ll own the critical first experience our customers have with Noto.\n\nYou’ll work directly with tutoring centers, music schools, and academies to onboard their data, configure their systems, and train their teams—ensuring they go live quickly and successfully. This role sits at the intersection of operations, customer success, and product, and is essential to scaling Noto’s growth.\n\n\n\n\nRESPONSIBILITIES\n\n\n\nCustomer Onboarding & Implementation\n\n - Own end-to-end onboarding for new customers—from kickoff to successful launch\n\n - Partner closely with data team to collect, clean, and migrate customer data (students, schedules, billing, etc.) into Noto\n\n - Architect the software to match each business’s workflows and needs\n\n - Ensure fast, high-quality implementations that minimize time-to-value\n\nTraining & Enablement\n\n - Train customers across roles (owners, admins, instructors) through live sessions, async content, and documentation\n\n - Create scalable onboarding materials (guides, videos, templates)\n\n - Act as a trusted advisor to help schools adopt best practices\n\nCustomer Support & Success\n\n - Serve as a frontline resource for customer questions and issues during onboarding and beyond\n\n - Troubleshoot problems quickly and ensure a high-quality customer experience\n\n - Partner with Customer Success to ensure long-term retention and satisfaction\n\nProduct Feedback & Improvement\n\n - Gather and triage customer feedback to identify patterns and product gaps\n\n - Collaborate with Product and Engineering to improve onboarding flows and core features\n\n - Advocate for the customer while balancing product priorities\n\n\n\n\n\n\nIDEAL CANDIDATE 💡\n\n - 1-4 years of experience in Customer Success, Implementation, Project Management or similar roles\n\n - Experience working at a startup or in fast-paced, ambiguous environments (bonus if early-stage)\n\n - Strong problem-solving and organizational skills—you can bring structure to messy problems\n\n - Comfortable working with data (Excel/Google Sheets; SQL is a plus)\n\n - Excellent communication skills—you can clearly explain complex workflows to non-technical users\n\n - High ownership mindset—you take initiative and see things through end-to-end\n\n - Passion for helping small businesses succeed and willingness to engage directly with users\n\nNice to have:\n\n - Experience with SaaS onboarding or implementation\n\n - Experience working with SMB customers or in education / local services\n\n\n\n\nCOMPENSATION & PERKS 💰\n\n - Competitive pay and meaningful equity 📈\n\n - Office lunch and a stipend for work-related expenses 🍕\n\n - Company Retreats – Join us for team retreats to bond, recharge, and plan the future together ✈️\n\n - 100% company-paid benefits 🏥\n\n\n\n\nINTERVIEW PROCESS 🧩\n\n 1. 15 min behavioral\n\n 2. 45 minute take-home customer success exercise\n\n 3. Onsite (in NYC) to experience a day in the life\n\n\n\n\nWHY WORK WITH US ❤️\n\n - Serve everyday people in local communities and make a large impact in an underserved market\n \n - \"Y'all are incredible and have made such a difference in my life in ways both professional and personal. I'm grateful and indebted.\" - Noto Customer 🥰\n \n - Each customer averages over 6 hours of usage / day\n\n - Work with a smart, collaborative, ambitious, and caring team\n\n - Fast paced environment\n\n - High level of ownership\n\n - Fun founders + team off-sites 😄\n\n\n\n\n👀 SOUND INTERESTING?\n\nLet’s talk. If you’re excited to build from ( almost ) zero to one, own meaningful parts of the stack, and help scale a product loved by educators and creators, we’d love to meet you! ✉️\n\n"},{"id":"e29d9504-f222-4e52-82c4-9252caf5e096","title":"Founding Design Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2026-09-28T20:03:24.641+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/noto/e29d9504-f222-4e52-82c4-9252caf5e096","applyUrl":"https://jobs.ashbyhq.com/noto/e29d9504-f222-4e52-82c4-9252caf5e096/application","descriptionHtml":"Noto is the AI-native operating system for after-school businesses: tutoring centers, music schools, sports academies, and dance studios. About 180,000 of these businesses operate in the U.S., and millions of kids pass through them every week.
They’re run by people who are passionate about teaching but spend their evenings managing schedules, payroll, and parent emails—often in software built in 2011, or in spreadsheets and sticky notes.
Noto replaces the entire stack with a modern platform for scheduling, billing, payroll, marketing, CRM, communications, classroom management, and student and parent portals. We bring the whole back office into one place, with AI agents that automate manual work instead of simply tracking it.
A school that spends less time on paperwork can teach more kids, hire another teacher, and grow its business. Come help us build the best operating system for these small-business owners!
(Fall 2026 team offsite: magic shows, lawn games, trivia, friendly competition, bartender-made drinks, and a cookout 🔥)
We’re a team of about 20 in New York City: smart, collaborative, ambitious, and genuinely nice to work with.
AJ Ding (CEO) — second-time founder who previously built an AI recruiting company. ML engineer and data scientist at Quora, Lyft, and Meta. Studied statistics at Yale and grew up in a family of small-business owners.
Steve Wang (CTO) — former Head of Engineering at Nitra, an a16z-backed vertical SaaS company for doctors. Previously worked in data science and engineering at Lyft. Studied math at Harvard.
We’ve raised $4M from Base10 Partners and South Park Commons.
Four days in the office at Herald Square and one day remote
One week per quarter working from anywhere
Occasional travel for team offsites and customer visits
The founding design engineer will own how Noto looks, works, and reads. This is an opportunity to define the design foundation for a product our customers rely on all day—and to make it genuinely intuitive and delightful. You’ll combine design and engineering with strong product judgment, taste, and empathy for users, taking ideas from the first sketch through the shipped experience.
Our users spend six hours a day in Noto across a wide range of workflows. The product has grown quickly, and some parts are more complex than they need to be. You’ll have the scope and ownership to bring clarity, cohesion, and craft to the entire experience. You will:
Own the design of the entire product—from layouts and workflows to the words on every screen.
Design and build your own projects end to end, from the UI to the database.
Set the quality bar for design and shape other engineers’ work from early scoping through final polish.
Identify the moments that confuse or slow down our customers, then redesign and build better solutions.
Establish the components, patterns, and copy standards that define how the team builds.
This is not marketing or brand work. It’s hands-on product ownership, with the freedom to shape both what we build and how we build it.
Four or more years designing and building software products
Full-stack ability. You’re comfortable with our stack (React, Next.js, Node, and Postgres), can use AI to ship features end to end, and can tell when AI-generated code is wrong.
Product judgment. You can take a messy workflow, such as rescheduling a missed lesson for a family with three kids, and make it simple. You can explain why your version works.
Care for words and small details. Labels, error messages, empty states, and emails to parents matter to you as much as layout does.
Comfort with ambiguity. Much of what you’ll work on starts with unstructured customer call notes. You go to the source, talk to the owner or front desk, and uncover the real problem.
Bonus: you’ve been the first or only designer at a company, or you’ve designed complex operational software such as scheduling, billing, or admin tools.
Interest in helping education businesses thrive
As our first design engineer, you’ll have a huge impact on how we build our product and shape our design culture. Here’s what’s true today:
Serve the customer. Our users run small businesses. We sit in their schools, attend their industry conferences, and take support calls ourselves. We get ideas by listening to our customers’ problems.
Low ego. We make decisions collaboratively. Nobody wins an argument through seniority, including the founders. Good ideas come from whoever is closest to the problem.
Ownership. You’ll own a large, mission-critical part of the product. It’s intense, but rewarding. Customers will send thank-you gifts and sing your praises when you ship something useful—and call for help on a Saturday if something goes wrong.
Work ethic. Team members work 50–60-hour weeks. Some late nights and occasional weekends are expected. The role is about growth and impact. If you want to build something meaningful and grow quickly, let’s talk.
Growth mindset. We attend industry conferences to connect with our users, learn, network, and push the boundaries of our craft.
Competitive salary and equity worth caring about
100% company-paid benefits
Lunch in the office and a stipend for your work setup
Company retreats
30-minute meet and greet on Zoom
60-minute design interview over Zoom: product walkthrough and critique. We’ll dig into the decisions and tradeoffs behind your work, then diagnose a real Noto screen and propose a fix.
45-minute technical screen on Zoom
Onsite in New York City to experience a day in the life of a Notopian
When you apply, include your portfolio and a link to something you’ve built and shipped.
Our product makes a huge positive impact on business owners, educators, and their local communities. Watch our customer testimonial video at the bottom of our home page and see it for yourself.
If you’re a designer who builds and want to own how a product people use all day looks, works, and reads, we’d love to meet you.
Note: At this time, we're unable to sponsor employment visas for this role. Applicants must be currently authorized to work in the United States on a full-time basis.
Noto is the AI-native operating system for after-school businesses: tutoring centers, music schools, sports academies, and dance studios. About 360,000 of these businesses operate in the U.S., and millions of kids pass through them every week.
They’re run by people who are passionate about teaching but spend their evenings managing schedules, payroll, and parent emails, often in software built in 2011, or in spreadsheets and sticky notes.
Noto replaces the entire stack with a modern platform for scheduling, billing, payroll, marketing, CRM, communications, classroom management, and student and parent portals. We bring the whole back office into one place, with AI agents that automate manual work instead of simply tracking it.
A school that spends less time on paperwork can teach more kids, hire another teacher, and grow its business. Come help us build the best operating system for these small-business owners!
![](\"https://app.ashbyhq.com/api/images/user-content/f9cbb205-0c60-416d-9665-7567b61f256a/91935ff7-8e2f-4651-aa26-ebaaeeedf5a7/image.png\")
We’re a team of 20 in New York City. We value working with other smart, collaborative, ambitious, and kind people.
AJ Ding (CEO) — second-time founder who previously built an AI recruiting company. ML engineer and data scientist at Quora, Lyft, and Meta. Studied statistics at Yale and grew up in a family of small-business owners.
Steve Wang (CTO) — former Head of Engineering at Nitra, an a16z-backed vertical SaaS company for doctors. Previously worked in data science and engineering at Lyft. Studied math at Harvard.
We’ve raised $4M from Base10 Partners and South Park Commons, and are raising our Series A soon.
The CS Team
Today, five Customer Success Managers each own their customers end to end. They run kickoff, migrate data, configure the account, train staff, take go-live calls, answer support tickets and manage the account after launch. That model got us to 400+ customers, but it won't get us to 10,000. You will be the first leader of the entire post-sales process, and own this function end to end.
As the Head of Customer Success, you'll design and build the team, and turn onboarding, success and support into three functions that each run well on their own and hand off cleanly to each other. You own how many customers go live, how fast they get there, whether they stay, and how well we support them along the way.
Building the team
Grow the team from 5 to 10 people after the Series A. Design how Onboarding, Customer Success and Support are organized: the roles, the customer segments, how many accounts each person can carry, and the order in which we split things up.
Evolve the team from generalist coverage into specialized roles without dropping any customer who is mid-onboarding.
Hire, onboard and coach the team. Set clear expectations and give each function a real career path.
Define the handoffs from Sales to Onboarding to Customer Success to Support, so a customer never has to explain their business twice.
Onboarding
Tighten the path from signed contract to go-live: kickoff, data migration, configuration, training and launch.
Shorten time to go-live with repeatable playbooks, migration templates and better import tooling for the systems customers are leaving.
Decide what a successful go-live looks like.
Customer Success
Stand up account management after launch, including segmentation, health scores, adoption plays and early warning on renewal risk.
Own retention. Run save plays on at-risk accounts and work with Sales on expansion.
Turn happy customers into references and case studies.
Support
Build a dedicated support team with ticket triage, SLAs, a clear escalation path to Engineering, and coverage during the afternoons and evenings when our customers are busiest.
Use AI and automation to take repetitive work off the team so people can spend their time on the conversations that matter.
Across the company
Bring the customer's voice to Product and Engineering, with organized feedback and clear priorities.
Build CS reporting and run the team on data.
Be the final escalation point when a customer issue goes sideways.
For your first 90 days, you'll also carry a book of customers of your own so you learn the product and how our customers and the work firsthand.
First two weeks: Learn the product inside and out, and shadow customer calls. Start onboarding your own book of customers.
By day 30: Present your target org design and hiring plan and kick off recruiting.
By day 60: Finish onboarding your initial book of customers, and transition to a full-time management role.
By day 90: Run retention and upsell plays from health data, report on each function's metrics, and have your first hires signed.
6+ years in customer success, onboarding/implementation or support at a B2B SaaS company, including at least 3 years building and managing a team.
You've built or led a CS function at a Seed to Series B startup.
A track record of improving retention and time-to-value for SMB customers at high account volume.
Hands-on comfort with technical onboarding: data migrations, product configuration and customer training.
You build things that keep working as the team grows, like playbooks, dashboards and processes, and you still get on calls with customers.
Clear, warm communication with small business owners who aren't technical.
You already use AI and automation tools (Claude, Zapier and the like) to help a small team do more.
Nice to have
Vertical SaaS experience, especially in education, enrichment, fitness or other appointment- and lesson-based businesses.
Experience with payments or billing products.
Familiarity with HubSpot, Pylon, Intercom or Linear.
Onboarding: Time from signed to live, % of accounts live on schedule, onboarding CSAT
Customer Success: Gross and net revenue retention, logo churn, product adoption, health score coverage
Support: First response time, time to resolution, CSAT, % of tickets solved through self-serve
Team: Accounts per specialist, hiring plan delivered, team retention
Base salary: $170,000–$210,000, depending on experience
Bonus: annual target of 15–20% of base, tied to retention, go-live and support goals
Equity: a meaningful stock option grant with 4-year vesting and a 1-year cliff
Location: our New York City office, in person 4 days a week
Reports to: our CEO and co-founder
Serve the customer. Our users run small businesses. We sit in their schools, attend their industry conferences, and take support calls ourselves. We get ideas by listening to our customers’ problems.
Low ego. We make decisions collaboratively. Nobody wins an argument through seniority, including the founders. Good ideas come from whoever is closest to the problem.
Ownership. You’ll own a large, mission-critical part of the business. It’s intense, but rewarding. Customers will send thank-you gifts and sing your praises when save their week, and call for help on a Saturday if something goes wrong.
Work ethic. Team members work 50–60-hour weeks. Some late nights and occasional weekends are expected. The role is about growth and impact. If you want to build something meaningful and grow quickly, let’s talk.
Growth mindset. We attend industry conferences to connect with our users, learn, network, and push the boundaries of our craft.
Intro call with the hiring manager.
A deep dive on a CS org you built or rebuilt.
Case exercise: given our current team structure, show us how you'd structure Onboarding, CS and Support over your first 30, 60 and 90 days.
Customer role-play: run part of an onboarding kickoff or a save call.
Meet the founders and the people you'll work with across the company.
Our product makes a huge positive impact on business owners, educators, and their local communities. Watch our customer testimonial video at the bottom of our home page and see it for yourself.
If you’re passionate about helping small-business owners succeed and want to build a customer success organization that scales while delivering exceptional experiences, we’d love to meet you.
![](\"https://app.ashbyhq.com/api/images/user-content/f9cbb205-0c60-416d-9665-7567b61f256a/53263135-b738-4aef-9ee7-09cc364aaaec/image.png\")
Customer Success team builder event at The Great Big Game Show NYC
","descriptionPlain":"ABOUT NOTO\n\nNoto is the AI-native operating system for after-school businesses: tutoring centers, music schools, sports academies, and dance studios. About 360,000 of these businesses operate in the U.S., and millions of kids pass through them every week.\n\nThey’re run by people who are passionate about teaching but spend their evenings managing schedules, payroll, and parent emails, often in software built in 2011, or in spreadsheets and sticky notes.\n\nNoto replaces the entire stack with a modern platform for scheduling, billing, payroll, marketing, CRM, communications, classroom management, and student and parent portals. We bring the whole back office into one place, with AI agents that automate manual work instead of simply tracking it.\n\nA school that spends less time on paperwork can teach more kids, hire another teacher, and grow its business. Come help us build the best operating system for these small-business owners!\n\n\n\n[https://app.ashbyhq.com/api/images/user-content/f9cbb205-0c60-416d-9665-7567b61f256a/91935ff7-8e2f-4651-aa26-ebaaeeedf5a7/image.png]\n\n\n\n\nTEAM\n\nWe’re a team of 20 in New York City. We value working with other smart, collaborative, ambitious, and kind people.\n\n\n\nAJ Ding (CEO) — second-time founder who previously built an AI recruiting company. ML engineer and data scientist at Quora, Lyft, and Meta. Studied statistics at Yale and grew up in a family of small-business owners.\n\nSteve Wang (CTO) — former Head of Engineering at Nitra, an a16z-backed vertical SaaS company for doctors. Previously worked in data science and engineering at Lyft. Studied math at Harvard.\n\nWe’ve raised $4M from Base10 Partners and South Park Commons, and are raising our Series A soon.\n\n\n\nThe CS Team\n\nToday, five Customer Success Managers each own their customers end to end. They run kickoff, migrate data, configure the account, train staff, take go-live calls, answer support tickets and manage the account after launch. That model got us to 400+ customers, but it won't get us to 10,000. You will be the first leader of the entire post-sales process, and own this function end to end.\n\n\n\n\nTHE ROLE\n\nAs the Head of Customer Success, you'll design and build the team, and turn onboarding, success and support into three functions that each run well on their own and hand off cleanly to each other. You own how many customers go live, how fast they get there, whether they stay, and how well we support them along the way.\n\nBuilding the team\n\n - Grow the team from 5 to 10 people after the Series A. Design how Onboarding, Customer Success and Support are organized: the roles, the customer segments, how many accounts each person can carry, and the order in which we split things up.\n\n - Evolve the team from generalist coverage into specialized roles without dropping any customer who is mid-onboarding.\n\n - Hire, onboard and coach the team. Set clear expectations and give each function a real career path.\n\n - Define the handoffs from Sales to Onboarding to Customer Success to Support, so a customer never has to explain their business twice.\n\nOnboarding\n\n - Tighten the path from signed contract to go-live: kickoff, data migration, configuration, training and launch.\n\n - Shorten time to go-live with repeatable playbooks, migration templates and better import tooling for the systems customers are leaving.\n\n - Decide what a successful go-live looks like.\n\nCustomer Success\n\n - Stand up account management after launch, including segmentation, health scores, adoption plays and early warning on renewal risk.\n\n - Own retention. Run save plays on at-risk accounts and work with Sales on expansion.\n\n - Turn happy customers into references and case studies.\n\nSupport\n\n - Build a dedicated support team with ticket triage, SLAs, a clear escalation path to Engineering, and coverage during the afternoons and evenings when our customers are busiest.\n\n - Use AI and automation to take repetitive work off the team so people can spend their time on the conversations that matter.\n\nAcross the company\n\n - Bring the customer's voice to Product and Engineering, with organized feedback and clear priorities.\n\n - Build CS reporting and run the team on data.\n\n - Be the final escalation point when a customer issue goes sideways.\n \n \n\n\nYOUR FIRST 90 DAYS\n\nFor your first 90 days, you'll also carry a book of customers of your own so you learn the product and how our customers and the work firsthand.\n\n 1. First two weeks: Learn the product inside and out, and shadow customer calls. Start onboarding your own book of customers.\n\n 2. By day 30: Present your target org design and hiring plan and kick off recruiting.\n\n 3. By day 60: Finish onboarding your initial book of customers, and transition to a full-time management role.\n\n 4. By day 90: Run retention and upsell plays from health data, report on each function's metrics, and have your first hires signed.\n \n \n\n\nWHAT YOU'LL BRING\n\n - 6+ years in customer success, onboarding/implementation or support at a B2B SaaS company, including at least 3 years building and managing a team.\n\n - You've built or led a CS function at a Seed to Series B startup.\n\n - A track record of improving retention and time-to-value for SMB customers at high account volume.\n\n - Hands-on comfort with technical onboarding: data migrations, product configuration and customer training.\n\n - You build things that keep working as the team grows, like playbooks, dashboards and processes, and you still get on calls with customers.\n\n - Clear, warm communication with small business owners who aren't technical.\n\n - You already use AI and automation tools (Claude, Zapier and the like) to help a small team do more.\n\nNice to have\n\n - Vertical SaaS experience, especially in education, enrichment, fitness or other appointment- and lesson-based businesses.\n\n - Experience with payments or billing products.\n\n - Familiarity with HubSpot, Pylon, Intercom or Linear.\n \n \n\n\nHOW WE'LL MEASURE SUCCESS\n\n - Onboarding: Time from signed to live, % of accounts live on schedule, onboarding CSAT\n\n - Customer Success: Gross and net revenue retention, logo churn, product adoption, health score coverage\n\n - Support: First response time, time to resolution, CSAT, % of tickets solved through self-serve\n\n - Team: Accounts per specialist, hiring plan delivered, team retention\n \n \n\n\nCOMPENSATION AND LOGISTICS\n\n - Base salary: $170,000–$210,000, depending on experience\n\n - Bonus: annual target of 15–20% of base, tied to retention, go-live and support goals\n\n - Equity: a meaningful stock option grant with 4-year vesting and a 1-year cliff\n\n - Location: our New York City office, in person 4 days a week\n\n - Reports to: our CEO and co-founder\n \n \n\n\nCOMPANY CULTURE\n\n - Serve the customer. Our users run small businesses. We sit in their schools, attend their industry conferences, and take support calls ourselves. We get ideas by listening to our customers’ problems.\n\n - Low ego. We make decisions collaboratively. Nobody wins an argument through seniority, including the founders. Good ideas come from whoever is closest to the problem.\n\n - Ownership. You’ll own a large, mission-critical part of the business. It’s intense, but rewarding. Customers will send thank-you gifts and sing your praises when save their week, and call for help on a Saturday if something goes wrong.\n\n - Work ethic. Team members work 50–60-hour weeks. Some late nights and occasional weekends are expected. The role is about growth and impact. If you want to build something meaningful and grow quickly, let’s talk.\n\n - Growth mindset. We attend industry conferences to connect with our users, learn, network, and push the boundaries of our craft.\n \n \n\n\nINTERVIEW PROCESS\n\n 1. Intro call with the hiring manager.\n\n 2. A deep dive on a CS org you built or rebuilt.\n\n 3. Case exercise: given our current team structure, show us how you'd structure Onboarding, CS and Support over your first 30, 60 and 90 days.\n\n 4. Customer role-play: run part of an onboarding kickoff or a save call.\n\n 5. Meet the founders and the people you'll work with across the company.\n \n \n\n\nWHY WORK WITH US\n\nOur product makes a huge positive impact on business owners, educators, and their local communities. Watch our customer testimonial video at the bottom of our home page https://www.withnoto.com/ and see it for yourself.\n\nIf you’re passionate about helping small-business owners succeed and want to build a customer success organization that scales while delivering exceptional experiences, we’d love to meet you.\n\n\n[https://app.ashbyhq.com/api/images/user-content/f9cbb205-0c60-416d-9665-7567b61f256a/53263135-b738-4aef-9ee7-09cc364aaaec/image.png]\n\nCustomer Success team builder event at The Great Big Game Show NYC"},{"id":"06d2f8a1-e0fd-4c87-b384-7ffd58f7d101","title":"Senior Product Engineer - Full Stack","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2026-10-02T00:19:26.248+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/noto/06d2f8a1-e0fd-4c87-b384-7ffd58f7d101","applyUrl":"https://jobs.ashbyhq.com/noto/06d2f8a1-e0fd-4c87-b384-7ffd58f7d101/application","descriptionHtml":"Noto is the AI-native operating system for after-school businesses: tutoring centers, music schools, sports academies, dance studios. There are about 180,000 of them in the U.S., and millions of kids pass through them every week.
They're run by people who are good at teaching and who now spend their evenings on scheduling, payroll, and parent emails, most of it in software that was old in 2011, and some of it in spreadsheet and sticky notes.
We replace the whole stack with a modern platform encompassing scheduling, billing, payroll, marketing, CRM, communications, classroom management, student and parent portals. We are the whole back office in one place, with AI agents that automate the manual work instead of just tracking it.
A school that isn't spending 20 hours a week on admin can teach more kids, hire another teacher, and grow their business. Come help us build it the best operating system for these small business owners!
(Team offsite in Fall 2026)
AJ Ding (CEO) — second-time founder, previously built an AI recruiting company. ML engineer and data scientist at Quora, Lyft, and Meta. Studied statistics at Yale. Grew up in a family of small business owners.
Steve Wang (CTO) — former Head of Engineering at Nitra, an a16z-backed vertical SaaS company for doctors. Data science and engineering at Lyft before that. Studied math at Harvard.
We've raised $4M from Base10 Partners and South Park Commons. We are team of about 20 in NYC - smart, collaborative, ambitious, and genuinely nice to work with.
4 days in-office (Herald Square), 1 day remote.
1 week per quarter work from anywhere
Occasional travel for team off sites and customer visits
We’re hiring a Senior Product Engineer to:
Ship large features end to end, from the design to the migration to the support ticket three weeks later.
Build agentic systems that automate the back office.
Make architecture calls that we'll still be living with in 2 years.
Work directly with QA, design, Customer Success, and GTM to set the roadmap.
Shape the engineering culture.
4+ years building software, comfortable across the stack (React, Next.js, Node, Postgres).
Product taste. You have opinions about UI and you can say why.
Creativity and comfort with ambiguity. A lot of what you'll work on will start from unstructured customer call notes. You can engage with a customer, understand their pain points, and translate that into a product
Interest in helping education businesses thrive.
You'd be a founding engineer, so you will set parts of it. What's true so far:
Serve the customer. Our users run small businesses. We sit in their schools, go to their industry conferences, and take support calls ourselves. We get ideas by listening to the customer’s problems.
Low ego. Flat decision-making. Nobody wins an argument by seniority, including the founders. Good ideas come from whoever's closest to the problem.
Ownership. You will own a huge scope of the product that is mission critical to our customers. It's intense, but also rewarding. Your customers will send you thank-you gifts and sing your praises when you ship a useful feature, and cry for help o a Saturday if something’s off.
Work ethic. Team members work 50-60 hour weeks. Some late nights and occasional weekends will be expected. The role is about growth and impact. If you want to build something meaningful and grow fast, let’s talk.
Growth Mindset: We attend industry conferences to connect with our users, learn, network, and push the boundaries of our craft
Competitive salary and equity that's worth caring about
100% company-paid benefits
Lunch in the office, stipend for work setup
Company retreats
30 min Meet and Greet
45 min System Design
45 min Coding Interview
Onsite (in NYC) to experience a day in the life
Our average customer uses Noto more than six hours a day. One of them wrote to us: \"Y'all are incredible and have made such a difference in my life in ways both professional and personal. I'm grateful and indebted.\"
If you're a design-minded product engineer excited to work at a small, fast-paced startup and own meaningful parts of a product that educators and families love, we'd love to meet you.
","descriptionPlain":"ABOUT NOTO\n\nNoto is the AI-native operating system for after-school businesses: tutoring centers, music schools, sports academies, dance studios. There are about 180,000 of them in the U.S., and millions of kids pass through them every week.\n\nThey're run by people who are good at teaching and who now spend their evenings on scheduling, payroll, and parent emails, most of it in software that was old in 2011, and some of it in spreadsheet and sticky notes.\n\nWe replace the whole stack with a modern platform encompassing scheduling, billing, payroll, marketing, CRM, communications, classroom management, student and parent portals. We are the whole back office in one place, with AI agents that automate the manual work instead of just tracking it.\n\nA school that isn't spending 20 hours a week on admin can teach more kids, hire another teacher, and grow their business. Come help us build it the best operating system for these small business owners!\n\n\n[https://app.ashbyhq.com/api/images/user-content/f9cbb205-0c60-416d-9665-7567b61f256a/8d464c07-7391-42fa-8412-5e5139ea025c/image.png]\n\n(Team offsite in Fall 2026)\n\n\n\nTEAM\n\nAJ Ding (CEO) — second-time founder, previously built an AI recruiting company. ML engineer and data scientist at Quora, Lyft, and Meta. Studied statistics at Yale. Grew up in a family of small business owners.\n\nSteve Wang (CTO) — former Head of Engineering at Nitra, an a16z-backed vertical SaaS company for doctors. Data science and engineering at Lyft before that. Studied math at Harvard.\n\nWe've raised $4M from Base10 Partners and South Park Commons. We are team of about 20 in NYC - smart, collaborative, ambitious, and genuinely nice to work with.\n\n\n\n\nLOCATION\n\n - 4 days in-office (Herald Square), 1 day remote.\n\n - 1 week per quarter work from anywhere\n\n - Occasional travel for team off sites and customer visits\n\n\n\n\nTHE ROLE\n\nWe’re hiring a Senior Product Engineer to:\n\n - Ship large features end to end, from the design to the migration to the support ticket three weeks later.\n\n - Build agentic systems that automate the back office.\n\n - Make architecture calls that we'll still be living with in 2 years.\n\n - Work directly with QA, design, Customer Success, and GTM to set the roadmap.\n\n - Shape the engineering culture.\n \n \n\n\nIDEAL CANDIDATE\n\n - 4+ years building software, comfortable across the stack (React, Next.js, Node, Postgres).\n\n - Product taste. You have opinions about UI and you can say why.\n\n - Creativity and comfort with ambiguity. A lot of what you'll work on will start from unstructured customer call notes. You can engage with a customer, understand their pain points, and translate that into a product\n\n - Interest in helping education businesses thrive.\n \n \n\n\nCULTURE\n\nYou'd be a founding engineer, so you will set parts of it. What's true so far:\n\n - Serve the customer. Our users run small businesses. We sit in their schools, go to their industry conferences, and take support calls ourselves. We get ideas by listening to the customer’s problems.\n\n - Low ego. Flat decision-making. Nobody wins an argument by seniority, including the founders. Good ideas come from whoever's closest to the problem.\n\n - Ownership. You will own a huge scope of the product that is mission critical to our customers. It's intense, but also rewarding. Your customers will send you thank-you gifts and sing your praises when you ship a useful feature, and cry for help o a Saturday if something’s off.\n\n - Work ethic. Team members work 50-60 hour weeks. Some late nights and occasional weekends will be expected. The role is about growth and impact. If you want to build something meaningful and grow fast, let’s talk.\n\n - Growth Mindset: We attend industry conferences to connect with our users, learn, network, and push the boundaries of our craft\n \n \n\n\nCOMPENSATION\n\n - Competitive salary and equity that's worth caring about\n\n - 100% company-paid benefits\n\n - Lunch in the office, stipend for work setup\n\n - Company retreats\n \n \n\n\nINTERVIEW PROCESS\n\n 1. 30 min Meet and Greet\n\n 2. 45 min System Design\n\n 3. 45 min Coding Interview\n\n 4. Onsite (in NYC) to experience a day in the life\n \n \n\n\nWHY WORK WITH US\n\nOur average customer uses Noto more than six hours a day. One of them wrote to us: \"Y'all are incredible and have made such a difference in my life in ways both professional and personal. I'm grateful and indebted.\"\n\nIf you're a design-minded product engineer excited to work at a small, fast-paced startup and own meaningful parts of a product that educators and families love, we'd love to meet you."}],"apiVersion":"1"}