Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
The U.S. Market team is launching a differentiated financial product in the largest and most demanding financial market in the world. We’re iterating quickly on real customer signals while building systems that will eventually serve customers at Nubank scale. That combination — early-stage velocity, regulatory weight, and high reliability expectations, requires an engineer whose primary mandate is reliability, scale, and operational excellence.
This role exists to make sure the systems we’re building today can be trusted in production tomorrow, and to set the bar for what “production-ready” means on this team. The engineer in this role delivers their mandate by writing production code, shaping architecture, and engineering the systems themselves — not by absorbing operational load.
Define and operate against SLOs. Establish meaningful SLIs and SLOs with product and engineering partners, manage error budgets, and use them as real inputs to prioritization rather than dashboards no one reads.
Build the observability layer. Improve metrics, logs, traces, and alerting so issues are detected early, attributed precisely, and debugged with code-level confidence. Push instrumentation upstream into the services we own.
Lead incident response. Act as incident commander when needed, drive blameless postmortems, and turn findings into concrete engineering work that lands. Build the muscle in the team so this isn’t centralized in any one person.
Reduce toil through engineering. Identify repetitive operational work and eliminate it with software — automation, self-healing behavior, better defaults, better tooling — rather than absorbing it as ongoing overhead.
Production Hardening. Stress-test designs for partial failure, dependency degradation, traffic spikes, and adversarial inputs. Run capacity and performance work before incidents arise. Ensure resiliency primitives are tuned and working correctly.
Make change safe and fast. Improve release safety through progressive delivery, feature flags, canaries, rollbacks, and tested migrations. Help the squad ship faster and with lower blast radius.
Improve developer experience especially where it removes operational friction or improves change safety. Where internal tooling or platform gaps slow the team down, build or contribute the fix. Prefer leverage over heroics.
Partner across disciplines. Work closely with product, platform, security, compliance, and other engineering teams. Translate reliability and risk tradeoffs into language each audience can act on.
Raise the engineering bar. Mentor engineers, review hard designs and PRs, and shape technical standards across the squad. Lead through clarity and judgment, not authority.
Track record of owning services in production — not just shipping them, but being the engineer responsible for how they behave under real load and real failure.
Experience defining and operating against SLOs/SLIs, and using error budgets to influence engineering and product decisions.
Experience leading incident response and writing postmortems that produced durable improvements.
Hands-on experience with observability tooling (metrics, structured logging, distributed tracing) and using it to diagnose nontrivial production issues.
Deep system design experience: distributed services, asynchronous messaging, storage tradeoffs, API design, idempotency, consistency, backpressure, and graceful degradation.
Significant industry experience building and operating production software systems in a high-ownership engineering environment.
Comfort operating in modern cloud environments (e.g., AWS/GCP), containerized workloads, and CI/CD pipelines, and reasoning about their failure modes.
Demonstrated technical leadership: influencing architecture across teams, mentoring strong engineers, and making the people around you better.
Pragmatism. You can hold a high reliability bar while still helping a fast-moving squad ship.
Location for this opportunity (City, Country)
Miami, United States
Opportunity of earning equity at Nu
Medical Insurance
Dental and Vision Insurance
Life Insurance and AD&D
Extended maternity and paternity leaves
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
401K
Saving Plans - Health Saving Account and Flexible Spending Account
Work-from-home Allowance
Relocation Assistance Package, if applicable.
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Explore how we build technology at Nubank:
🎥 youtube.com/@building.nubank ↗
🎧 Listen to our stories on Spotify ↗
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\n\nABOUT THE ROLE\n\nThe U.S. Market team is launching a differentiated financial product in the largest and most demanding financial market in the world. We’re iterating quickly on real customer signals while building systems that will eventually serve customers at Nubank scale. That combination — early-stage velocity, regulatory weight, and high reliability expectations, requires an engineer whose primary mandate is reliability, scale, and operational excellence.\n\nThis role exists to make sure the systems we’re building today can be trusted in production tomorrow, and to set the bar for what “production-ready” means on this team. The engineer in this role delivers their mandate by writing production code, shaping architecture, and engineering the systems themselves — not by absorbing operational load.\n\n\nYOU'LL BE RESPONSIBLE FOR\n\nDefine and operate against SLOs. Establish meaningful SLIs and SLOs with product and engineering partners, manage error budgets, and use them as real inputs to prioritization rather than dashboards no one reads.\n\n - Build the observability layer. Improve metrics, logs, traces, and alerting so issues are detected early, attributed precisely, and debugged with code-level confidence. Push instrumentation upstream into the services we own.\n\n - Lead incident response. Act as incident commander when needed, drive blameless postmortems, and turn findings into concrete engineering work that lands. Build the muscle in the team so this isn’t centralized in any one person.\n\n - Reduce toil through engineering. Identify repetitive operational work and eliminate it with software — automation, self-healing behavior, better defaults, better tooling — rather than absorbing it as ongoing overhead.\n\n - Production Hardening. Stress-test designs for partial failure, dependency degradation, traffic spikes, and adversarial inputs. Run capacity and performance work before incidents arise. Ensure resiliency primitives are tuned and working correctly.\n\n - Make change safe and fast. Improve release safety through progressive delivery, feature flags, canaries, rollbacks, and tested migrations. Help the squad ship faster and with lower blast radius.\n\n - Improve developer experience especially where it removes operational friction or improves change safety. Where internal tooling or platform gaps slow the team down, build or contribute the fix. Prefer leverage over heroics.\n\n - Partner across disciplines. Work closely with product, platform, security, compliance, and other engineering teams. Translate reliability and risk tradeoffs into language each audience can act on.\n\n - Raise the engineering bar. Mentor engineers, review hard designs and PRs, and shape technical standards across the squad. Lead through clarity and judgment, not authority.\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\nTrack record of owning services in production — not just shipping them, but being the engineer responsible for how they behave under real load and real failure.\n\n - Experience defining and operating against SLOs/SLIs, and using error budgets to influence engineering and product decisions.\n\n - Experience leading incident response and writing postmortems that produced durable improvements.\n\n - Hands-on experience with observability tooling (metrics, structured logging, distributed tracing) and using it to diagnose nontrivial production issues.\n\n - Deep system design experience: distributed services, asynchronous messaging, storage tradeoffs, API design, idempotency, consistency, backpressure, and graceful degradation.\n\n - Significant industry experience building and operating production software systems in a high-ownership engineering environment.\n\n - Comfort operating in modern cloud environments (e.g., AWS/GCP), containerized workloads, and CI/CD pipelines, and reasoning about their failure modes.\n\n - Demonstrated technical leadership: influencing architecture across teams, mentoring strong engineers, and making the people around you better.\n\n - Pragmatism. You can hold a high reliability bar while still helping a fast-moving squad ship.\n\nLocation for this opportunity (City, Country)\n\n - Miami, United States\n\n\nOUR BENEFITS\n\n - Opportunity of earning equity at Nu\n\n - Medical Insurance\n\n - Dental and Vision Insurance\n\n - Life Insurance and AD&D\n\n - Extended maternity and paternity leaves \n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - NuCare - Our mental health and wellness assistance program\n\n - 401K\n\n - Saving Plans - Health Saving Account and Flexible Spending Account\n\n - Work-from-home Allowance\n\n - Relocation Assistance Package, if applicable.\n\n \n\n\nWORK MODEL FOR THIS ROLE\n\nHybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ \n\n \n\nExplore how we build technology at Nubank:\n\n🔗 https://building.nubank.com.br/building.nubank.com.br http://building.nubank.com.br ↗\n\n🎥 https://www.youtube.com/@building.nubankyoutube.com/@building.nubank http://youtube.com/@building.nubank ↗\n\n🎧 Listen to our stories on Spotify https://open.spotify.com/show/4hAJnAkYKXl42hLXa4LmVQ ↗\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"857cd146-2988-4c87-907d-558aa7001a72","title":"Staff Software Engineer (Crypto, SV) - US - IC7 - 2026","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Palo Alto","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-22T12:27:00.150+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Palo Alto"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/857cd146-2988-4c87-907d-558aa7001a72","applyUrl":"https://jobs.ashbyhq.com/nubank/857cd146-2988-4c87-907d-558aa7001a72/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Nu is building crypto products that give customers real financial access — moving assets, interacting with blockchain networks, and managing digital assets safely and simply. As a Staff Software Engineer on our crypto product team, you will combine deep understanding of blockchain protocols with strong product instincts to decide what we build, how it works technically, and how it should feel for the customer.
You'll work hands-on with onchain data, transaction flows, signing and custody integrations, asset movement, and smart-contract interactions — not to build these as isolated platform pieces, but to turn them into product capabilities customers actually use. You'll partner closely with product and business stakeholders to shape what Nu builds, and with the core crypto team to integrate with the protocol- and security-level building blocks they provide.
Understand blockchain protocols deeply enough to know how to integrate with them and what they make possible for customers — then turn that into product decisions.
Build and evolve product-facing capabilities involving onchain data, transaction execution, signing and custody integrations, asset movement between wallets and entities, and smart-contract interactions.
Partner with product and business stakeholders to define what crypto experiences Nu should offer, weighing technical feasibility, customer value, and business tradeoffs.
Integrate with core crypto team systems (custody, key management, security primitives), owning the product and integration layer while collaborating closely on lower-level implementation details when needed.
Design APIs and abstractions that let your team and others ship crypto features quickly without reproducing protocol complexity or weakening controls.
Establish standards for reliability, observability, data integrity, and production readiness.
Lead critical design reviews, major-incident response, and root-cause analysis for the systems you own.
Mentor senior engineers and raise the bar for technical and product judgment on the team.
Required
A track record of Staff-level impact building customer-facing products or platforms, ideally with meaningful technical depth in a specific domain.
Deep experience with distributed systems at scale, including transaction processing, eventual consistency, failure handling, high availability, and production operations.
Demonstrated ability to translate technical understanding of protocols or infrastructure into product decisions and customer-facing features.
Production ownership of regulated or high-stakes financial movement, blockchain integrations, or adjacent money-moving infrastructure.
Experience designing security-sensitive systems using threat modeling, explicit trust boundaries, defensive architecture, and rigorous review processes.
Comfort partnering with product and business stakeholders as a peer in shaping what gets built, not just how.
Experience leading complex production incidents and improving systems and operating practices afterward.
Strong influence, communication, and mentorship skills, including the ability to align teams without relying on reporting authority.
Nice to have
Experience integrating with multiple blockchain networks or protocol families.
Experience shaping product or business strategy for crypto or digital-asset offerings.
Familiarity with HSMs, secure enclaves, or hardware-backed key-management systems.
Experience in regulated fintech, banking, payments, or institutional digital-asset infrastructure.
Experience reviewing smart-contract security or integrating with DeFi protocols in production.
Location: Palo Alto, United States
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE\n\nNu is building crypto products that give customers real financial access — moving assets, interacting with blockchain networks, and managing digital assets safely and simply. As a Staff Software Engineer on our crypto product team, you will combine deep understanding of blockchain protocols with strong product instincts to decide what we build, how it works technically, and how it should feel for the customer.\n\nYou'll work hands-on with onchain data, transaction flows, signing and custody integrations, asset movement, and smart-contract interactions — not to build these as isolated platform pieces, but to turn them into product capabilities customers actually use. You'll partner closely with product and business stakeholders to shape what Nu builds, and with the core crypto team to integrate with the protocol- and security-level building blocks they provide.\n\n\n\n\nYOU'LL BE RESPONSIBLE FOR\n\n - Understand blockchain protocols deeply enough to know how to integrate with them and what they make possible for customers — then turn that into product decisions.\n\n - Build and evolve product-facing capabilities involving onchain data, transaction execution, signing and custody integrations, asset movement between wallets and entities, and smart-contract interactions.\n\n - Partner with product and business stakeholders to define what crypto experiences Nu should offer, weighing technical feasibility, customer value, and business tradeoffs.\n\n - Integrate with core crypto team systems (custody, key management, security primitives), owning the product and integration layer while collaborating closely on lower-level implementation details when needed.\n\n - Design APIs and abstractions that let your team and others ship crypto features quickly without reproducing protocol complexity or weakening controls.\n\n - Establish standards for reliability, observability, data integrity, and production readiness.\n\n - Lead critical design reviews, major-incident response, and root-cause analysis for the systems you own.\n\n - Mentor senior engineers and raise the bar for technical and product judgment on the team.\n\n\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\nRequired\n\n - A track record of Staff-level impact building customer-facing products or platforms, ideally with meaningful technical depth in a specific domain.\n\n - Deep experience with distributed systems at scale, including transaction processing, eventual consistency, failure handling, high availability, and production operations.\n\n - Demonstrated ability to translate technical understanding of protocols or infrastructure into product decisions and customer-facing features.\n\n - Production ownership of regulated or high-stakes financial movement, blockchain integrations, or adjacent money-moving infrastructure.\n\n - Experience designing security-sensitive systems using threat modeling, explicit trust boundaries, defensive architecture, and rigorous review processes.\n\n - Comfort partnering with product and business stakeholders as a peer in shaping what gets built, not just how.\n\n - Experience leading complex production incidents and improving systems and operating practices afterward.\n\n - Strong influence, communication, and mentorship skills, including the ability to align teams without relying on reporting authority.\n\nNice to have\n\n - Experience integrating with multiple blockchain networks or protocol families.\n\n - Experience shaping product or business strategy for crypto or digital-asset offerings.\n\n - Familiarity with HSMs, secure enclaves, or hardware-backed key-management systems.\n\n - Experience in regulated fintech, banking, payments, or institutional digital-asset infrastructure.\n\n - Experience reviewing smart-contract security or integrating with DeFi protocols in production.\n\n\n\nLocation: Palo Alto, United States\n\n\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d9d8a861-675c-4f43-819e-ccaf58bf23af","title":"Senior Staff Software Engineer (Crypto, SV) - IC8+ - US - 2026","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Palo Alto","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-22T12:25:31.188+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Palo Alto"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/d9d8a861-675c-4f43-819e-ccaf58bf23af","applyUrl":"https://jobs.ashbyhq.com/nubank/d9d8a861-675c-4f43-819e-ccaf58bf23af/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Nu is building crypto products that give millions of customers real, secure financial access — moving assets, interacting with blockchain networks, and managing digital assets safely and simply. As a Senior Staff Software Engineer, you'll be the senior-most technical leader connecting deep crypto and blockchain expertise to what Nu builds for customers, setting the multi-year direction for how we turn protocol-level capabilities into products at scale.
This role requires genuine, hands-on depth in blockchain protocols, custody, signing, and on-chain systems. At the same time, you're expected to reason beyond protocol design: partnering with product and business leaders to decide what Nu builds, how it creates value for customers, and how it fits Nu's broader strategy.
You'll operate across the full stack of crypto product development — from the technical judgment needed to evaluate protocol tradeoffs and security posture, to the product and business judgment needed to prioritize what gets built next. You'll partner closely with the core crypto team on deep technical and security work while driving the product and architectural direction that shapes what customers actually experience.
Set multi-year technical and product direction for Nu's crypto systems, grounded in deep expertise in blockchain protocols, on-chain data, custody, signing, and smart-contract integrations.
Partner with product and business leaders to define what crypto experiences Nu should build next, weighing technical feasibility, security posture, customer value, and business strategy together.
Lead the architecture of highly consequential, security-critical crypto capabilities while remaining hands-on in key technical and protocol-level decisions.
Translate deep technical understanding of blockchain systems into concrete product capabilities and customer-facing features, not just infrastructure.
Anticipate scalability, reliability, security, and regulatory challenges specific to crypto/blockchain systems, and set standards that raise the bar across teams building on top of your work.
Drive complex initiatives across team and organizational boundaries, building alignment among engineering, product, business, risk, and compliance stakeholders.
Provide technical leadership through major security incidents or production events involving crypto infrastructure, translating lessons into lasting improvements.
Mentor Staff+ engineers and engineering leaders, and serve as one of Nu's technical reference points on crypto and blockchain systems.
Required
Deep, hands-on technical expertise in blockchain and crypto systems — protocols, on-chain data, custody, signing/key management, wallets, asset movement, or smart contracts.
A sustained record of Staff+ level technical leadership with impact spanning multiple teams or domains.
Demonstrated ability to translate deep protocol/technical understanding into customer-facing product decisions and business outcomes, not just architecture.
Experience leading highly complex, ambiguous, security-critical initiatives requiring both technical depth and cross-functional judgment.
Ability to reason about business models, product strategy, and market positioning alongside technical tradeoffs.
Ability to influence engineering leaders, product leaders, security, risk, and compliance stakeholders without formal authority.
A strong record of mentoring senior/staff engineers and raising the quality of technical and product decision-making around them.
Exceptional communication skills, with the ability to build alignment across technical and business audiences in high-stakes environments.
Nice to have
Experience shaping product or business strategy for crypto or digital-asset offerings specifically, beyond technical architecture.
Experience across multiple blockchain networks or protocol families.
Experience with HSMs, secure enclaves, or hardware-backed key-management infrastructure.
Experience in regulated banking, fintech, payments, or institutional digital assets.
Recognition as a technical reference in crypto, blockchain security, or distributed systems.
Location: Palo Alto, United States
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE\n\nNu is building crypto products that give millions of customers real, secure financial access — moving assets, interacting with blockchain networks, and managing digital assets safely and simply. As a Senior Staff Software Engineer, you'll be the senior-most technical leader connecting deep crypto and blockchain expertise to what Nu builds for customers, setting the multi-year direction for how we turn protocol-level capabilities into products at scale.\n\nThis role requires genuine, hands-on depth in blockchain protocols, custody, signing, and on-chain systems. At the same time, you're expected to reason beyond protocol design: partnering with product and business leaders to decide what Nu builds, how it creates value for customers, and how it fits Nu's broader strategy.\n\nYou'll operate across the full stack of crypto product development — from the technical judgment needed to evaluate protocol tradeoffs and security posture, to the product and business judgment needed to prioritize what gets built next. You'll partner closely with the core crypto team on deep technical and security work while driving the product and architectural direction that shapes what customers actually experience.\n\n\n\n\nYOU'LL BE RESPONSIBLE FOR\n\n - Set multi-year technical and product direction for Nu's crypto systems, grounded in deep expertise in blockchain protocols, on-chain data, custody, signing, and smart-contract integrations.\n\n - Partner with product and business leaders to define what crypto experiences Nu should build next, weighing technical feasibility, security posture, customer value, and business strategy together.\n\n - Lead the architecture of highly consequential, security-critical crypto capabilities while remaining hands-on in key technical and protocol-level decisions.\n\n - Translate deep technical understanding of blockchain systems into concrete product capabilities and customer-facing features, not just infrastructure.\n\n - Anticipate scalability, reliability, security, and regulatory challenges specific to crypto/blockchain systems, and set standards that raise the bar across teams building on top of your work.\n\n - Drive complex initiatives across team and organizational boundaries, building alignment among engineering, product, business, risk, and compliance stakeholders.\n\n - Provide technical leadership through major security incidents or production events involving crypto infrastructure, translating lessons into lasting improvements.\n\n - Mentor Staff+ engineers and engineering leaders, and serve as one of Nu's technical reference points on crypto and blockchain systems.\n\n\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\nRequired\n\n - Deep, hands-on technical expertise in blockchain and crypto systems — protocols, on-chain data, custody, signing/key management, wallets, asset movement, or smart contracts.\n\n - A sustained record of Staff+ level technical leadership with impact spanning multiple teams or domains.\n\n - Demonstrated ability to translate deep protocol/technical understanding into customer-facing product decisions and business outcomes, not just architecture.\n\n - Experience leading highly complex, ambiguous, security-critical initiatives requiring both technical depth and cross-functional judgment.\n\n - Ability to reason about business models, product strategy, and market positioning alongside technical tradeoffs.\n\n - Ability to influence engineering leaders, product leaders, security, risk, and compliance stakeholders without formal authority.\n\n - A strong record of mentoring senior/staff engineers and raising the quality of technical and product decision-making around them.\n\n - Exceptional communication skills, with the ability to build alignment across technical and business audiences in high-stakes environments.\n\n\n\nNice to have\n\n - Experience shaping product or business strategy for crypto or digital-asset offerings specifically, beyond technical architecture.\n\n - Experience across multiple blockchain networks or protocol families.\n\n - Experience with HSMs, secure enclaves, or hardware-backed key-management infrastructure.\n\n - Experience in regulated banking, fintech, payments, or institutional digital assets.\n\n - Recognition as a technical reference in crypto, blockchain security, or distributed systems.\n\n\n\nLocation: Palo Alto, United States\n\n\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f54964e0-80b5-46c1-8b30-5a92d2b47126","title":"Lead Mobile Engineer","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Palo Alto","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-22T12:24:29.923+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Palo Alto"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/f54964e0-80b5-46c1-8b30-5a92d2b47126","applyUrl":"https://jobs.ashbyhq.com/nubank/f54964e0-80b5-46c1-8b30-5a92d2b47126/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Nu is building a new generation of crypto experiences that make sophisticated financial capabilities feel simple and trustworthy. As a Lead Software Engineer on our Palo Alto crypto team, you will build the customer-facing mobile and full-stack experiences that bring Nubank's global crypto offering to life - from the first interaction through the services that power it.
Your scope will be a meaningful product area, not a single screen or an isolated service. You will lead team-level technical design, own delivery across mobile and backend boundaries, and make the tradeoffs required to create intuitive experiences without weakening security, correctness, performance, or reliability.
You will work closely with product, design, backend and platform engineering, security, and compliance partners. This is a hands-on individual-contributor role with responsibility for mentoring engineers, improving team practices, and remaining accountable for production health after launch.
Lead the design, implementation, launch, and operation of customer-facing mobile and full-stack crypto experiences.
Own complete product flows across mobile interfaces, APIs, service integrations, data and state management, release readiness, and post-launch health.
Translate complex concepts such as wallets, asset movement, and onchain transactions into clear, understandable customer experiences.
Make independent team-level architecture decisions and communicate tradeoffs across usability, security, performance, reliability, and delivery speed.
Build resilient transactional experiences with deliberate validation, error handling, recovery paths, testing, and observability.
Coordinate dependencies with backend, platform, security, compliance, product, and design partners to move initiatives from ambiguity to production.
Mentor engineers and raise the team's standards for mobile architecture, code quality, operational ownership, and customer-centered engineering.
Required
Strong experience building and operating production mobile applications, combined with the ability to work across APIs and backend services, or equivalent full-stack depth with meaningful mobile delivery experience.
A track record of independently leading a medium-term engineering initiative from technical design through production operation.
Strong foundations in client architecture, state management, API contracts, testing, performance, and reliability.
Product judgment and experience simplifying complex or high-stakes workflows for customers.
Experience designing and operating transactional or security-sensitive product features.
Ability to communicate technical decisions clearly and collaborate effectively with product, design, and engineering partners.
Experience mentoring engineers and improving team-level engineering practices.
Nice to have
Experience building crypto, wallet, digital-asset, or onchain product experiences.
First-hand familiarity with crypto products and user journeys through professional work, building, or sustained personal use.
Experience in fintech, payments, banking, or another regulated product environment.
Depth in one or more native or cross-platform mobile ecosystems.
Experience delivering products across multiple markets, platforms, or customer contexts.
Palo Alto, United States
Opportunity of earning equity at Nu
Medical Insurance
Dental and Vision Insurance
Life Insurance and AD&D
Extended maternity and paternity leaves
Nucleo – Our learning platform of courses
NuLanguage – Our language learning program
NuCare – Our mental health and wellness assistance program
401K
Saving Plans – Health Saving Account and Flexible Spending Account
Work-from-home Allowance
Relocation Assistance Package, if applicable
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Explore how we build technology at Nubank:
🔗 youtube.com/@building.nubank
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE\n\nNu is building a new generation of crypto experiences that make sophisticated financial capabilities feel simple and trustworthy. As a Lead Software Engineer on our Palo Alto crypto team, you will build the customer-facing mobile and full-stack experiences that bring Nubank's global crypto offering to life - from the first interaction through the services that power it.\n\nYour scope will be a meaningful product area, not a single screen or an isolated service. You will lead team-level technical design, own delivery across mobile and backend boundaries, and make the tradeoffs required to create intuitive experiences without weakening security, correctness, performance, or reliability.\n\nYou will work closely with product, design, backend and platform engineering, security, and compliance partners. This is a hands-on individual-contributor role with responsibility for mentoring engineers, improving team practices, and remaining accountable for production health after launch.\n\n\n\n\nYOU'LL BE RESPONSIBLE FOR\n\n - Lead the design, implementation, launch, and operation of customer-facing mobile and full-stack crypto experiences.\n\n - Own complete product flows across mobile interfaces, APIs, service integrations, data and state management, release readiness, and post-launch health.\n\n - Translate complex concepts such as wallets, asset movement, and onchain transactions into clear, understandable customer experiences.\n\n - Make independent team-level architecture decisions and communicate tradeoffs across usability, security, performance, reliability, and delivery speed.\n\n - Build resilient transactional experiences with deliberate validation, error handling, recovery paths, testing, and observability.\n\n - Coordinate dependencies with backend, platform, security, compliance, product, and design partners to move initiatives from ambiguity to production.\n\n - Mentor engineers and raise the team's standards for mobile architecture, code quality, operational ownership, and customer-centered engineering.\n\n\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\nRequired\n\n - Strong experience building and operating production mobile applications, combined with the ability to work across APIs and backend services, or equivalent full-stack depth with meaningful mobile delivery experience.\n\n - A track record of independently leading a medium-term engineering initiative from technical design through production operation.\n\n - Strong foundations in client architecture, state management, API contracts, testing, performance, and reliability.\n\n - Product judgment and experience simplifying complex or high-stakes workflows for customers.\n\n - Experience designing and operating transactional or security-sensitive product features.\n\n - Ability to communicate technical decisions clearly and collaborate effectively with product, design, and engineering partners.\n\n - Experience mentoring engineers and improving team-level engineering practices.\n\n\n\nNice to have\n\n - Experience building crypto, wallet, digital-asset, or onchain product experiences.\n\n - First-hand familiarity with crypto products and user journeys through professional work, building, or sustained personal use.\n\n - Experience in fintech, payments, banking, or another regulated product environment.\n\n - Depth in one or more native or cross-platform mobile ecosystems.\n\n - Experience delivering products across multiple markets, platforms, or customer contexts.\n\n\n\n\nLOCATION\n\nPalo Alto, United States\n\n\n\n\nOUR BENEFITS\n\n - Opportunity of earning equity at Nu\n\n - Medical Insurance\n\n - Dental and Vision Insurance\n\n - Life Insurance and AD&D\n\n - Extended maternity and paternity leaves\n\n - Nucleo – Our learning platform of courses\n\n - NuLanguage – Our language learning program\n\n - NuCare – Our mental health and wellness assistance program\n\n - 401K\n\n - Saving Plans – Health Saving Account and Flexible Spending Account\n\n - Work-from-home Allowance\n\n - Relocation Assistance Package, if applicable\n\n\n\n\nWORK MODEL\n\nHybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/\n\nExplore how we build technology at Nubank:\n\n🔗 building.nubank.com.br https://building.nubank.com.br/\n\n🔗 youtube.com/@building.nubank https://youtube.com/@building.nubank\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"126ab0a6-3bec-4ad6-a189-19d4127f79d8","title":"Staff Software Engineer - Mexico","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Ciudad de México","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-20T11:43:52.281+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Mexico City","addressCountry":"Mexico","addressLocality":"Mexico City"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/126ab0a6-3bec-4ad6-a189-19d4127f79d8","applyUrl":"https://jobs.ashbyhq.com/nubank/126ab0a6-3bec-4ad6-a189-19d4127f79d8/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Our Engineering team helps Nu create and scale the technology that powers the best financial products in Latin America. We strive for state-of-the-art software development practices, using a variety of technologies and architectures to build resilient, secure, and highly scalable systems.
As a Staff Software Engineer, you will play a key role in shaping the technical direction of multiple teams, driving the design and evolution of large-scale distributed systems that serve millions of customers. While we value experience with our tech stack, we are confident that engineers who are eager to learn will be successful here — and we will teach you Clojure as our main backend language.
You will build and evolve:
Horizontally scalable microservices written mostly in Clojure, using Finagle and leveraging functional programming techniques and hexagonal architecture
High-throughput jobs and inter-service communication using Kafka
Continuous Integration and Deployment pipelines on AWS
Data storage solutions using Datomic and DynamoDB
Monitoring and observability with Prometheus
Services running as much as possible in Kubernetes
We are a process-light organization that values human interactions. We work in small, independent teams that feel like startups within the company and avoid unnecessary coupling and centralization whenever realistic. We understand that execution is key to success and continuously optimize our processes to remove bottlenecks.
Working with large-scale distributed systems and understanding their broad architecture and trade-offs
Setting technical direction for multiple teams, ensuring alignment with Business Areas and architecture strategies
Driving pragmatic innovation while ensuring resilient, secure, and flexible solutions that scale across products and geographies
Mentoring engineers across teams and helping maintain a high technical bar organization-wide
Writing, testing, instrumenting, documenting, and maintaining high-quality code
Pairing and participating in code reviews to support the growth of others in and around your teams
Collaborating closely with Product, Design, and Engineering leaders to build new end-to-end experiences
Ensuring comprehensive observability, performance monitoring, and robust error handling across team services
Participating in on-call rotations for your team and responding to incidents as necessary
Focusing primarily on backend applications, while being open to contributing to mobile and frontend development according to business needs
At least 8 years of experience developing digital products in complex environments
Deep expertise in distributed systems, microservices architecture, and cloud technologies
A proven track record of designing and delivering large-scale systems that serve thousands or millions of users
A strong background in object-oriented or functional programming languages, with the ability to work across multiple languages
Demonstrated ability to lead technical initiatives across multiple teams, even without direct authority
Experience mentoring senior engineers and raising the technical bar across organizations
Practical knowledge of agile software development methodologies and prior experience with CI/CD
Strong communication skills to identify and prevent risks, and explain trade-offs clearly to both technical and non-technical stakeholders
Advanced English skills
Mexico City, Mexico.
Our benefits are designed to support your wellbeing, development, and life outside of work. For Mexico, they include:
Chance of earning equity at Nu
Extended maternity and paternity leaves
Health and life insurance
Dental and Vision Insurance
NuCare – our mental health and wellness assistance program
Nucleo – our learning platform of courses
NuLanguage – our language learning program
Holiday Bonus (“Aguinaldo”) of 30 days of pay per year
17 days of paid vacation with 25% vacation bonus
Gym partnership
Food card
Work-from-home Allowance
Parental Consultancy
Relocation Assistance Package, if applicable
Even if you feel you don't meet every qualification, we encourage you to apply — your unique skills and experiences may be just what we're looking for, and we're excited to learn more about what you can bring to our team.
Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\n\nABOUT THE ROLE\n\nOur Engineering team helps Nu create and scale the technology that powers the best financial products in Latin America. We strive for state-of-the-art software development practices, using a variety of technologies and architectures to build resilient, secure, and highly scalable systems.\n\nAs a Staff Software Engineer, you will play a key role in shaping the technical direction of multiple teams, driving the design and evolution of large-scale distributed systems that serve millions of customers. While we value experience with our tech stack, we are confident that engineers who are eager to learn will be successful here — and we will teach you Clojure as our main backend language.\n\nYou will build and evolve:\n\n - Horizontally scalable microservices written mostly in Clojure, using Finagle and leveraging functional programming techniques and hexagonal architecture\n\n - High-throughput jobs and inter-service communication using Kafka\n\n - Continuous Integration and Deployment pipelines on AWS\n\n - Data storage solutions using Datomic and DynamoDB\n\n - Monitoring and observability with Prometheus\n\n - Services running as much as possible in Kubernetes\n\nWe are a process-light organization that values human interactions. We work in small, independent teams that feel like startups within the company and avoid unnecessary coupling and centralization whenever realistic. We understand that execution is key to success and continuously optimize our processes to remove bottlenecks.\n\n\nYOU'LL BE RESPONSIBLE FOR\n\n - Working with large-scale distributed systems and understanding their broad architecture and trade-offs\n\n - Setting technical direction for multiple teams, ensuring alignment with Business Areas and architecture strategies\n\n - Driving pragmatic innovation while ensuring resilient, secure, and flexible solutions that scale across products and geographies\n\n - Mentoring engineers across teams and helping maintain a high technical bar organization-wide\n\n - Writing, testing, instrumenting, documenting, and maintaining high-quality code\n\n - Pairing and participating in code reviews to support the growth of others in and around your teams\n\n - Collaborating closely with Product, Design, and Engineering leaders to build new end-to-end experiences\n\n - Ensuring comprehensive observability, performance monitoring, and robust error handling across team services\n\n - Participating in on-call rotations for your team and responding to incidents as necessary\n\n - Focusing primarily on backend applications, while being open to contributing to mobile and frontend development according to business needs\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\n - At least 8 years of experience developing digital products in complex environments\n\n - Deep expertise in distributed systems, microservices architecture, and cloud technologies\n\n - A proven track record of designing and delivering large-scale systems that serve thousands or millions of users\n\n - A strong background in object-oriented or functional programming languages, with the ability to work across multiple languages\n\n - Demonstrated ability to lead technical initiatives across multiple teams, even without direct authority\n\n - Experience mentoring senior engineers and raising the technical bar across organizations\n\n - Practical knowledge of agile software development methodologies and prior experience with CI/CD\n\n - Strong communication skills to identify and prevent risks, and explain trade-offs clearly to both technical and non-technical stakeholders\n\n - Advanced English skills\n\n\nLOCATION\n\nMexico City, Mexico.\n\n \n\n\nOUR BENEFITS\n\nOur benefits are designed to support your wellbeing, development, and life outside of work. For Mexico, they include:\n\n - Chance of earning equity at Nu\n\n - Extended maternity and paternity leaves\n\n - Health and life insurance\n\n - Dental and Vision Insurance\n\n - NuCare – our mental health and wellness assistance program\n\n - Nucleo – our learning platform of courses\n\n - NuLanguage – our language learning program\n\n - Holiday Bonus (“Aguinaldo”) of 30 days of pay per year\n\n - 17 days of paid vacation with 25% vacation bonus\n\n - Gym partnership\n\n - Food card\n\n - Work-from-home Allowance\n\n - Parental Consultancy\n\n - Relocation Assistance Package, if applicable\n\nEven if you feel you don't meet every qualification, we encourage you to apply — your unique skills and experiences may be just what we're looking for, and we're excited to learn more about what you can bring to our team.\n\n\nWORK MODEL FOR THIS ROLE\n\nHybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ https://building.nubank.com/nu-hybrid-work-model/.\n\n \n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f2168974-d84b-4167-8991-af808ff74b59","title":"Senior Product Designer","department":"Design","team":"Design","employmentType":"FullTime","location":"Miami","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Palo Alto","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Palo Alto"}}}],"publishedAt":"2026-08-14T17:20:48.576+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Florida","addressCountry":"United States","addressLocality":"Miami"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/f2168974-d84b-4167-8991-af808ff74b59","applyUrl":"https://jobs.ashbyhq.com/nubank/f2168974-d84b-4167-8991-af808ff74b59/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
We are looking for a Senior Product Designer (IC5/IC6) to join our Lending New Markets team in Miami or Palo Alto. This is a high-impact, high-visibility role at the center of one of Nubank's most important global expansion efforts.
You will be the primary designer responsible for adapting Nubank's unsecured loan product — already the market leader in Brazil with millions of active users — for the US market and future global launches. This is not a zero-to-one craft exercise from scratch; it is a strategic design challenge. You will figure out how to preserve the quality and essence of a proven product while thoughtfully adapting it to new cultural, regulatory, and competitive contexts.
- Lead the design strategy and execution for bringing Nubank's lending products to the US market, with the MVP defined by December and delivery beginning in Q4
- Build scalable frameworks and playbooks that allow the team to launch in two new countries per year (currently covering Brazil, Mexico, Colombia, and the US)
- Partner closely with a US-based product manager, a product lead, and a researcher to run discovery, usability testing, and research in Q3
- Navigate complex cross-functional alignment across four countries and multiple time zones, representing design to senior stakeholders in Brazil and the US
- Adapt established Brazilian product experiences for the US market without losing the product-market fit that made them successful
- Work in Figma and leverage modern prototyping tools to communicate and test ideas quickly
- Contribute to the broader Global Lending design community of 25 designers, sharing learnings and frameworks
- 5+ years of product design experience with a strong portfolio demonstrating both visual craft and strategic thinking
- A strategic mindset for adaptation and localization: you know how to take something that works in one market and make it thrive in another
- Excellent stakeholder management, communication, and negotiation skills. You are comfortable navigating ambiguity and aligning teams across borders
- Experience running discovery work, usability tests, and user research — or at least a strong appetite for it
- Domain experience in fintech, banking, or lending is ideal but not required. Experience with large US banks, Capital One, SoFi, or similar is a plus
- Proficiency in Figma and modern design workflows
- Comfort working in a high-growth environment with aggressive timelines and senior visibility
Nubank is already the dominant unsecured lending platform in Brazil. The US market is expected to become one of the company's top five priorities — and Lending will play a central role. You will be the designer owning that scope from the ground up. This is a rare opportunity to take a product that has already won at massive scale and adapt it for one of the world's largest and most competitive financial markets.
- Based in Miami, FL or Palo Alto, CA, working hybrid (3 days per week in office) alongside the US Lending team
- The team currently includes a US-based product manager, a product lead, and design/research counterparts in Mexico, with Carolina Perrone (Design Manager, Global Lending) as your hiring manager
- Competitive total compensation including salary and liquid RSUs as a public company
- Target start: Q3 2026 to enable Q4 product delivery
1. Recruiter screen with Alex Libre
2. Asynchronous portfolio review
3. Live portfolio presentation + business case exercise with senior design leaders
4. Hiring manager interview with Carolina Perrone
5. Possible additional final interview
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nTHE ROLE\n\nWe are looking for a Senior Product Designer (IC5/IC6) to join our Lending New Markets team in Miami or Palo Alto. This is a high-impact, high-visibility role at the center of one of Nubank's most important global expansion efforts.\n\nYou will be the primary designer responsible for adapting Nubank's unsecured loan product — already the market leader in Brazil with millions of active users — for the US market and future global launches. This is not a zero-to-one craft exercise from scratch; it is a strategic design challenge. You will figure out how to preserve the quality and essence of a proven product while thoughtfully adapting it to new cultural, regulatory, and competitive contexts.\n\n\n\nWHAT YOU'LL DO\n\n- Lead the design strategy and execution for bringing Nubank's lending products to the US market, with the MVP defined by December and delivery beginning in Q4\n- Build scalable frameworks and playbooks that allow the team to launch in two new countries per year (currently covering Brazil, Mexico, Colombia, and the US)\n- Partner closely with a US-based product manager, a product lead, and a researcher to run discovery, usability testing, and research in Q3\n- Navigate complex cross-functional alignment across four countries and multiple time zones, representing design to senior stakeholders in Brazil and the US\n- Adapt established Brazilian product experiences for the US market without losing the product-market fit that made them successful\n- Work in Figma and leverage modern prototyping tools to communicate and test ideas quickly\n- Contribute to the broader Global Lending design community of 25 designers, sharing learnings and frameworks\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n- 5+ years of product design experience with a strong portfolio demonstrating both visual craft and strategic thinking\n- A strategic mindset for adaptation and localization: you know how to take something that works in one market and make it thrive in another\n- Excellent stakeholder management, communication, and negotiation skills. You are comfortable navigating ambiguity and aligning teams across borders\n- Experience running discovery work, usability tests, and user research — or at least a strong appetite for it\n- Domain experience in fintech, banking, or lending is ideal but not required. Experience with large US banks, Capital One, SoFi, or similar is a plus\n- Proficiency in Figma and modern design workflows\n- Comfort working in a high-growth environment with aggressive timelines and senior visibility\n\n\n\n\nWHY THIS MATTERS\n\nNubank is already the dominant unsecured lending platform in Brazil. The US market is expected to become one of the company's top five priorities — and Lending will play a central role. You will be the designer owning that scope from the ground up. This is a rare opportunity to take a product that has already won at massive scale and adapt it for one of the world's largest and most competitive financial markets.\n\n\n\n\nLOCATION & LOGISTICS\n\n- Based in Miami, FL or Palo Alto, CA, working hybrid (3 days per week in office) alongside the US Lending team\n- The team currently includes a US-based product manager, a product lead, and design/research counterparts in Mexico, with Carolina Perrone (Design Manager, Global Lending) as your hiring manager\n- Competitive total compensation including salary and liquid RSUs as a public company\n- Target start: Q3 2026 to enable Q4 product delivery\n\n\n\n\nINTERVIEW PROCESS\n\n1. Recruiter screen with Alex Libre\n2. Asynchronous portfolio review\n3. Live portfolio presentation + business case exercise with senior design leaders\n4. Hiring manager interview with Carolina Perrone\n5. Possible additional final interview\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"268e385a-35a4-442b-8078-2bd36d5491ab","title":"Engineering Director, AI Developer Experience (AIDE)","department":"Executive","team":"Executive","employmentType":"FullTime","location":"Palo Alto","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-20T11:33:29.273+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Palo Alto"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/268e385a-35a4-442b-8078-2bd36d5491ab","applyUrl":"https://jobs.ashbyhq.com/nubank/268e385a-35a4-442b-8078-2bd36d5491ab/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
About the team
This role sits within Global Platforms Engineering: Engineering Enablement, under Eric Young (CTO, Global Platforms Engineering). The AI Developer Experience (AIDE) pillar is the AI-native counterpart to the separately led Developer Infrastructure pillar: a standing topic in CTO org-design reviews.
Reports to a Senior Director, Engineering Enablement and dotted line to Rahul Ahlawat, Engineering Senior Director & Chief of Staff to the CTO. Leads a team of approximately 10–15 engineers today, spanning five workstreams, scaling with 8 committed \"Deep Forge\" headcounts plus external hiring. This is green-field scope with established backing: the charter, budget conversations, and headcount pipeline already exist. The Director shapes execution and strategy, not just strategy alone, and has real decision-making authority over team structure, build-vs-buy calls, and workstream prioritization. The Director will also engage directly with third-party AI vendors (e.g., Factory.ai, Devin-class tools) and with ICs across the five core workstreams.
About the role
Nubank is one of the few companies with the scale (3,500+ engineers), AI ambition, and executive air cover to build a genuinely AI-native developer experience: not a bolt-on pilot. This role is responsible for defining and leading the AI Developer Experience pillar within Engineering Enablement, transforming how Nubank's engineers write, review, deploy, and operate software.
The Director inherits a mandate, a growing team, and a seat at the table with the CTO. The pillar already has real momentum: an early production win in the Vector agentic coding platform, an urgent context-infrastructure buildout, and direct executive sponsorship.
Key responsibilities and Expectations
Own and scale the AI Developer Experience pillar, with an initial focus on measurably increasing shipped PRs per engineer per week through automation, and improving token efficiency as AI spend scales.
Build the team from the ground up, converting today's borrowed, part-time contributors into a dedicated, full-time organization; the CTO has personally committed to reallocating direct reports and unlocking headcount.
Run the build-vs-partner motion: stand up fast, structured engagements with third parties to benchmark, accelerate, and in some cases co-build: while defining objective eval criteria so decisions aren't subjective.
Core workstreams:
NuContext: the knowledge and context-extraction layer (docs, Confluence, Jira, code) that everything else depends on; currently the single highest-priority area for Nubank's long-term AI strategy. Owns ontology definition, context curation standards, knowledge graph traversal/retrieval, and context update mechanisms.
Vector (agentic coding & hosted environment): sandboxing, harness, memory/retrieval, and system-prompt optimization for AI-assisted coding.
Agentic Code Review: AI-assisted PR review to cut defect rates and cycle time, a direct lever on the org's top-line change failure rate (CFR) goal.
AI SRE: moving from vendor evaluation to AI-native incident detection, diagnosis, and remediation at scale.
Prompt Classification & Model Routing and 3rd-party AI tooling vendor management: scope and placement still being finalized; the Director will help shape this boundary.
Longer term, the AI Enablement Platform (routing, marketplace, authentication) is expected to fold into this scope as leadership bandwidth allows.
Qualifications
Professional Experience & Education:
Proven leadership of AI-native developer tooling or platform teams, ideally at a company operating at meaningful engineering scale.
Track record building full-time, dedicated engineering teams out of fragmented, part-time, or borrowed resourcing: including experience in allocating teams, stellar in people leadership to do it without burning teams out.
Real experience structuring and running third-party vendor partnerships (evaluation, integration, managing lock-in risk) alongside first-party build.
Hands-on technical credibility in agentic coding systems, context/retrieval infrastructure, or developer-facing AI tooling: able to go deep with ICs, not just manage from a distance.
Comfort operating in a high-velocity, ambiguous, and high-executive-visibility organization; ability to align and mobilize teams to take on new challenges and scale impact.
High accountability and ownership mindset, coupled with the ability to move fast under pressure.
Comfort with an honest, unsolved problem space: even leading peer companies are far from 100% AI-authored code; this role is about the challenge and the resourcing to attack it, not a pre-solved problem.
A track record that positions the Director as the natural next-step candidate for the broader Engineering Enablement M6 role.
A builder's instinct for evaluation rigor: experience designing evals/benchmarks that replace subjective quality judgments with objective, repeatable measurement.
Experience with sandboxed agentic execution environments, retrieval-augmented systems, or LLM-based code review tooling (nice-to-have).
Familiarity with token-cost management as AI spend scales (nice-to-have).
Prior exposure to fintech, regulated environments, or large legacy codebases where AI adoption is harder to get right (nice-to-have).
Core Leadership Skills
The following executive leadership skills serve as a reference for senior leadership levels at Nubank, setting expectations that grow with increasing complexity, ambiguity, and influence.
BUSINESS ACUMEN
Drives strategic business alignment at Nubank by analyzing market dynamics, identifying opportunities, and ensuring informed decision-making to influence organizational direction.
COMMUNICATION
Masters complex communication, mentoring others, fostering open dialogue, and adapting strategies to enhance organizational effectiveness.
AGILE ADAPTABILITY
Leads with agility, pioneering solutions, fostering a culture of learning, collaboration, and continuous value delivery.
Role Location
Palo Alto, US: adhering to company policy for in-office attendance (2026: 2x/week; 2027 onwards: 3x/week).
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nAbout the team\n\nThis role sits within Global Platforms Engineering: Engineering Enablement, under Eric Young https://www.linkedin.com/in/ericcyoung/ (CTO, Global Platforms Engineering). The AI Developer Experience (AIDE) pillar is the AI-native counterpart to the separately led Developer Infrastructure pillar: a standing topic in CTO org-design reviews.\n\nReports to a Senior Director, Engineering Enablement and dotted line to Rahul Ahlawat https://www.linkedin.com/in/rahul-ahlawat, Engineering Senior Director & Chief of Staff to the CTO. Leads a team of approximately 10–15 engineers today, spanning five workstreams, scaling with 8 committed \"Deep Forge\" headcounts plus external hiring. This is green-field scope with established backing: the charter, budget conversations, and headcount pipeline already exist. The Director shapes execution and strategy, not just strategy alone, and has real decision-making authority over team structure, build-vs-buy calls, and workstream prioritization. The Director will also engage directly with third-party AI vendors (e.g., Factory.ai, Devin-class tools) and with ICs across the five core workstreams.\n\n \n\nAbout the role\n\nNubank is one of the few companies with the scale (3,500+ engineers), AI ambition, and executive air cover to build a genuinely AI-native developer experience: not a bolt-on pilot. This role is responsible for defining and leading the AI Developer Experience pillar within Engineering Enablement, transforming how Nubank's engineers write, review, deploy, and operate software.\n\nThe Director inherits a mandate, a growing team, and a seat at the table with the CTO. The pillar already has real momentum: an early production win in the Vector agentic coding platform, an urgent context-infrastructure buildout, and direct executive sponsorship.\n\n\nKey responsibilities and Expectations\nOwn and scale the AI Developer Experience pillar, with an initial focus on measurably increasing shipped PRs per engineer per week through automation, and improving token efficiency as AI spend scales.\n\nBuild the team from the ground up, converting today's borrowed, part-time contributors into a dedicated, full-time organization; the CTO has personally committed to reallocating direct reports and unlocking headcount.\n\nRun the build-vs-partner motion: stand up fast, structured engagements with third parties to benchmark, accelerate, and in some cases co-build: while defining objective eval criteria so decisions aren't subjective.\n\nCore workstreams:\n\n - NuContext: the knowledge and context-extraction layer (docs, Confluence, Jira, code) that everything else depends on; currently the single highest-priority area for Nubank's long-term AI strategy. Owns ontology definition, context curation standards, knowledge graph traversal/retrieval, and context update mechanisms.\n\n - Vector (agentic coding & hosted environment): sandboxing, harness, memory/retrieval, and system-prompt optimization for AI-assisted coding.\n\n - Agentic Code Review: AI-assisted PR review to cut defect rates and cycle time, a direct lever on the org's top-line change failure rate (CFR) goal.\n\n - AI SRE: moving from vendor evaluation to AI-native incident detection, diagnosis, and remediation at scale.\n\n - Prompt Classification & Model Routing and 3rd-party AI tooling vendor management: scope and placement still being finalized; the Director will help shape this boundary.\n\n - Longer term, the AI Enablement Platform (routing, marketplace, authentication) is expected to fold into this scope as leadership bandwidth allows.\n\n \n\nQualifications\n\nProfessional Experience & Education:\n\n - Proven leadership of AI-native developer tooling or platform teams, ideally at a company operating at meaningful engineering scale.\n\n - Track record building full-time, dedicated engineering teams out of fragmented, part-time, or borrowed resourcing: including experience in allocating teams, stellar in people leadership to do it without burning teams out.\n\n - Real experience structuring and running third-party vendor partnerships (evaluation, integration, managing lock-in risk) alongside first-party build.\n\n - Hands-on technical credibility in agentic coding systems, context/retrieval infrastructure, or developer-facing AI tooling: able to go deep with ICs, not just manage from a distance.\n\n - Comfort operating in a high-velocity, ambiguous, and high-executive-visibility organization; ability to align and mobilize teams to take on new challenges and scale impact.\n\n - High accountability and ownership mindset, coupled with the ability to move fast under pressure.\n\n - Comfort with an honest, unsolved problem space: even leading peer companies are far from 100% AI-authored code; this role is about the challenge and the resourcing to attack it, not a pre-solved problem.\n\n - A track record that positions the Director as the natural next-step candidate for the broader Engineering Enablement M6 role.\n\n - A builder's instinct for evaluation rigor: experience designing evals/benchmarks that replace subjective quality judgments with objective, repeatable measurement.\n\n - Experience with sandboxed agentic execution environments, retrieval-augmented systems, or LLM-based code review tooling (nice-to-have).\n\n - Familiarity with token-cost management as AI spend scales (nice-to-have).\n\n - Prior exposure to fintech, regulated environments, or large legacy codebases where AI adoption is harder to get right (nice-to-have).\n\n \n\nCore Leadership Skills\n\nThe following executive leadership skills serve as a reference for senior leadership levels at Nubank, setting expectations that grow with increasing complexity, ambiguity, and influence.\n\nBUSINESS ACUMEN\n\nDrives strategic business alignment at Nubank by analyzing market dynamics, identifying opportunities, and ensuring informed decision-making to influence organizational direction.\n\nCOMMUNICATION\n\nMasters complex communication, mentoring others, fostering open dialogue, and adapting strategies to enhance organizational effectiveness.\n\nAGILE ADAPTABILITY\n\nLeads with agility, pioneering solutions, fostering a culture of learning, collaboration, and continuous value delivery.\n\n \n\nRole Location \n\nPalo Alto, US: adhering to company policy for in-office attendance (2026: 2x/week; 2027 onwards: 3x/week).\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0e0a0850-ac28-4dec-9ff3-8b9cb9273802","title":"Tech Lead Software Engineer ","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Toronto","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-20T11:46:54.396+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/0e0a0850-ac28-4dec-9ff3-8b9cb9273802","applyUrl":"https://jobs.ashbyhq.com/nubank/0e0a0850-ac28-4dec-9ff3-8b9cb9273802/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Our Engineering team helps Nubank to create and use the technology that provides us to build the best financial products. We strive for state-of-the-art software development practices that currently include a variety of technologies. While we value candidates that are familiar with them, we are also confident that software engineers who are interested in joining Nubank will be able to learn from our team. The software engineer is focused on software development with Clojure as the main programming language (We will teach you Clojure). Main responsibilities:
Horizontally scalable microservices written mostly in Clojure, using Finagle and leveraging upon functional programming techniques and hexagonal architecture
High throughput jobs and inter-service communication using Kafka
Continuous Integration and Deployment into AWS
Storing data in Datomic and DynamoDB
Monitoring and observability with Prometheus
Running as much as possible in Kubernetes
We are a process-light organization that values human interactions. We value working in small, independent teams that feel like small startups within the company, and eschew coupling and centralizing where realistic. We understand that execution is the key to success and optimize processes to remove bottlenecks.
Work with large scale distributed systems, understanding their broad architecture
Set technical direction for multiple teams, ensuring alignment with Business Areas and architecture strategies
Drive pragmatic innovation while ensuring resilient and flexible solutions that scale across products and geographies
Mentor engineers across teams, establishing and maintaining a high technical bar organization-wide
Write, test, instrument, document, and maintain code. Able to pair and participate in code reviews to contribute to the growth of others in and around the team
Collaborate closely with Product, Design, and Engineering leaders to build new experiences
Ensure comprehensive observability, performance monitoring, and error handling across team services
Participate in on-call rotations for your team and respond to incidents as necessary
Work focused on backend applications, and be open to contribute to mobile and frontend development, according to business needs
At least 10 years of experience developing digital products in complex environments
Deep expertise in distributed systems, microservices architecture, and cloud technologies
Proven track record of designing and delivering large-scale systems that serve thousands (or even millions) of users
Strong background in object-oriented or functional programming languages, with ability to work across multiple languages
Demonstrated ability to lead technical initiatives across multiple teams without direct authority
Experience mentoring senior engineers and raising the technical bar across organizations
Practical knowledge of agile software development methodologies and previous experience with CI/CD
Good communication skills to prevent risks and explain trade-offs clearly to both technical and non-technical stakeholders
Advanced English skills
Health Insurance
Life Insurance
Pension Plan
Extended maternity and paternity leaves
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
Vacations
Total compensation includes base salary, RSUs and benefits. Base salary range: $168,000 - $210,000
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\n\nABOUT THE ROLE\n\nOur Engineering team helps Nubank to create and use the technology that provides us to build the best financial products. We strive for state-of-the-art software development practices that currently include a variety of technologies. While we value candidates that are familiar with them, we are also confident that software engineers who are interested in joining Nubank will be able to learn from our team. The software engineer is focused on software development with Clojure as the main programming language (We will teach you Clojure). Main responsibilities:\n\n - Horizontally scalable microservices written mostly in Clojure, using Finagle and leveraging upon functional programming techniques and hexagonal architecture\n\n - High throughput jobs and inter-service communication using Kafka\n\n - Continuous Integration and Deployment into AWS\n\n - Storing data in Datomic and DynamoDB\n\n - Monitoring and observability with Prometheus\n\n - Running as much as possible in Kubernetes\n\nWe are a process-light organization that values human interactions. We value working in small, independent teams that feel like small startups within the company, and eschew coupling and centralizing where realistic. We understand that execution is the key to success and optimize processes to remove bottlenecks.\n\n\nYOU WILL BE RESPONSIBLE FOR\n\n - Work with large scale distributed systems, understanding their broad architecture\n\n - Set technical direction for multiple teams, ensuring alignment with Business Areas and architecture strategies\n\n - Drive pragmatic innovation while ensuring resilient and flexible solutions that scale across products and geographies\n\n - Mentor engineers across teams, establishing and maintaining a high technical bar organization-wide\n\n - Write, test, instrument, document, and maintain code. Able to pair and participate in code reviews to contribute to the growth of others in and around the team\n\n - Collaborate closely with Product, Design, and Engineering leaders to build new experiences\n\n - Ensure comprehensive observability, performance monitoring, and error handling across team services\n\n - Participate in on-call rotations for your team and respond to incidents as necessary\n\n - Work focused on backend applications, and be open to contribute to mobile and frontend development, according to business needs\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\n - At least 10 years of experience developing digital products in complex environments\n\n - Deep expertise in distributed systems, microservices architecture, and cloud technologies\n\n - Proven track record of designing and delivering large-scale systems that serve thousands (or even millions) of users\n\n - Strong background in object-oriented or functional programming languages, with ability to work across multiple languages\n\n - Demonstrated ability to lead technical initiatives across multiple teams without direct authority\n\n - Experience mentoring senior engineers and raising the technical bar across organizations\n\n - Practical knowledge of agile software development methodologies and previous experience with CI/CD\n\n - Good communication skills to prevent risks and explain trade-offs clearly to both technical and non-technical stakeholders\n\n - Advanced English skills\n\n\nOUR BENEFITS\n\n - Health Insurance\n\n - Life Insurance\n\n - Pension Plan\n\n - Extended maternity and paternity leaves \n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - NuCare - Our mental health and wellness assistance program\n\n - Vacations\n\n\n\n\nTotal compensation includes base salary, RSUs and benefits. Base salary range: $168,000 - $210,000\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"affdd54e-b0ab-4857-8401-36bb45c6d6f1","title":"Senior Security Engineer (Blockchain Security)","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Campinas","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"Campinas"}}},{"location":"Belo Horizonte","address":{"postalAddress":{"addressRegion":"Minas Gerais","addressCountry":"Brazil","addressLocality":"Belo Horizonte"}}},{"location":"Rio de Janeiro","address":{"postalAddress":{"addressRegion":"Rio de Janeiro","addressCountry":"Brazil","addressLocality":"Rio de Janeiro"}}}],"publishedAt":"2026-07-17T22:01:31.374+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/affdd54e-b0ab-4857-8401-36bb45c6d6f1","applyUrl":"https://jobs.ashbyhq.com/nubank/affdd54e-b0ab-4857-8401-36bb45c6d6f1/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
The Blockchain Security team sits within the Product Security & Assurance BA, part of the Information Technology and Security (ITSec) BU. Our mission is to support the security of Nu's crypto operation. In the context of Nu's global expansion, keeping these products secure, and demonstrably compliant with financial regulators, is a direct condition for our ability to operate and grow.
As a Senior Security Engineer on this team, you own the security posture of our crypto operation. You are the person who thinks like an attacker so our products can withstand real ones: finding vulnerabilities before adversaries do, embedding product security into how crypto products are designed and built, and making sure our controls satisfy both internal risk standards and external regulatory requirements. You won't just run security tools. You'll build and operate the ones that protect our crypto products, from hardened ingress and monitoring/alerting systems to secure secret-management and automated security-review tooling. Your work directly protects customer funds and Nu's ability to run crypto products at scale.
Applying an offensive security mindset to our crypto and blockchain products: simulating attacks, running penetration tests and security assessments, and turning findings into concrete mitigations.
Driving product security across the crypto portfolio: threat modeling, security-by-design reviews, and embedding secure practices into the development lifecycle.
Building, operating, and improving in-house security services and tooling that integrate directly with our crypto products, for example hardened ingress/edge controls, security monitoring and anomaly alerting, secure secret-management, and automated security-review tooling.
Ensuring our crypto operation meets regulatory requirements: mapping controls to applicable regulations, supporting audits, and producing the evidence regulators and internal risk teams expect.
Collaborating with product and engineering teams to design secure blockchain architecture and embed security-by-design into new products.
Contributing to security policies, standards, and guidelines that govern blockchain security operations.
Using AI to raise the leverage and quality of security work: building and running AI-assisted tooling for tasks like threat modeling, code and vulnerability review, and attack simulation, and helping the team push the frontier of what AI-first security engineering looks like.
Staying current on emerging attack vectors, exploits, and best practices across product and blockchain security, and sharing that knowledge across the team.
Must have
Strong product security and/or offensive security background (penetration testing, vulnerability assessment, attack simulation, incident response).
Experience embedding security into product development: threat modeling, secure SDLC, security-by-design reviews.
Hands-on software engineering ability: you can build and operate security services and automation, not just use off-the-shelf tools. Comfortable writing production code (we work heavily in Clojure; strong experience in any modern language plus willingness to learn Clojure is fine).
Solid working knowledge of blockchain and cryptocurrency fundamentals, including how blockchains, wallets, keys, and smart contracts work, enough to reason about their security (expert-level depth not required, but real familiarity is).
Strong knowledge of recent and past attack vectors and exploits, and how to remediate them.
Experience with security frameworks such as OWASP and the NIST Cybersecurity Framework (CSF).
Fluency with AI-assisted engineering: using coding agents and LLMs in daily work, with good judgment about where they help, where they don't, and how to review their output critically.
Familiarity with AWS, and solid grounding in operating systems, networks, databases, and infrastructure architecture.
Ability to work autonomously and proactively, strong analytical/problem-solving skills, and clear written and spoken English for technical and non-technical audiences.
Nice to have
Deeper knowledge of blockchain/crypto internals: consensus algorithms, cryptographic protocols, smart contracts.
Experience auditing smart contracts (e.g. Solidity) or working with DeFi protocols.
Experience integrating with third-party crypto custody/infrastructure providers (e.g. Fireblocks, Circle, and similar).
Exposure to regulatory or compliance requirements in a financial or crypto context.
Experience with bug bounties and/or CTFs.
Certifications such as OSCP, OSWE, or Certified Blockchain Security Professional.
Location for this opportunity
São Paulo, Brazil
Campinas, Brazil
Rio de Janeiro, Brazil
Belo Horizonte, Brazil
Chance of earning equity at Nubank
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE\n\nThe Blockchain Security team sits within the Product Security & Assurance BA, part of the Information Technology and Security (ITSec) BU. Our mission is to support the security of Nu's crypto operation. In the context of Nu's global expansion, keeping these products secure, and demonstrably compliant with financial regulators, is a direct condition for our ability to operate and grow.\n\nAs a Senior Security Engineer on this team, you own the security posture of our crypto operation. You are the person who thinks like an attacker so our products can withstand real ones: finding vulnerabilities before adversaries do, embedding product security into how crypto products are designed and built, and making sure our controls satisfy both internal risk standards and external regulatory requirements. You won't just run security tools. You'll build and operate the ones that protect our crypto products, from hardened ingress and monitoring/alerting systems to secure secret-management and automated security-review tooling. Your work directly protects customer funds and Nu's ability to run crypto products at scale.\n\n \n\n\nYOU'LL BE RESPONSIBLE FOR\n\n - Applying an offensive security mindset to our crypto and blockchain products: simulating attacks, running penetration tests and security assessments, and turning findings into concrete mitigations.\n\n - Driving product security across the crypto portfolio: threat modeling, security-by-design reviews, and embedding secure practices into the development lifecycle.\n\n - Building, operating, and improving in-house security services and tooling that integrate directly with our crypto products, for example hardened ingress/edge controls, security monitoring and anomaly alerting, secure secret-management, and automated security-review tooling.\n\n - Ensuring our crypto operation meets regulatory requirements: mapping controls to applicable regulations, supporting audits, and producing the evidence regulators and internal risk teams expect.\n\n - Collaborating with product and engineering teams to design secure blockchain architecture and embed security-by-design into new products.\n\n - Contributing to security policies, standards, and guidelines that govern blockchain security operations.\n\n - Using AI to raise the leverage and quality of security work: building and running AI-assisted tooling for tasks like threat modeling, code and vulnerability review, and attack simulation, and helping the team push the frontier of what AI-first security engineering looks like.\n\n - Staying current on emerging attack vectors, exploits, and best practices across product and blockchain security, and sharing that knowledge across the team.\n \n \n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\nMust have\n\n - Strong product security and/or offensive security background (penetration testing, vulnerability assessment, attack simulation, incident response).\n\n - Experience embedding security into product development: threat modeling, secure SDLC, security-by-design reviews.\n\n - Hands-on software engineering ability: you can build and operate security services and automation, not just use off-the-shelf tools. Comfortable writing production code (we work heavily in Clojure; strong experience in any modern language plus willingness to learn Clojure is fine).\n\n - Solid working knowledge of blockchain and cryptocurrency fundamentals, including how blockchains, wallets, keys, and smart contracts work, enough to reason about their security (expert-level depth not required, but real familiarity is).\n\n - Strong knowledge of recent and past attack vectors and exploits, and how to remediate them.\n\n - Experience with security frameworks such as OWASP and the NIST Cybersecurity Framework (CSF).\n\n - Fluency with AI-assisted engineering: using coding agents and LLMs in daily work, with good judgment about where they help, where they don't, and how to review their output critically.\n\n - Familiarity with AWS, and solid grounding in operating systems, networks, databases, and infrastructure architecture.\n\n - Ability to work autonomously and proactively, strong analytical/problem-solving skills, and clear written and spoken English for technical and non-technical audiences.\n\nNice to have\n\n - Deeper knowledge of blockchain/crypto internals: consensus algorithms, cryptographic protocols, smart contracts.\n\n - Experience auditing smart contracts (e.g. Solidity) or working with DeFi protocols.\n\n - Experience integrating with third-party crypto custody/infrastructure providers (e.g. Fireblocks, Circle, and similar).\n\n - Exposure to regulatory or compliance requirements in a financial or crypto context.\n\n - Experience with bug bounties and/or CTFs.\n\n - Certifications such as OSCP, OSWE, or Certified Blockchain Security Professional.\n\nLocation for this opportunity\n\n - São Paulo, Brazil \n\n - Campinas, Brazil \n\n - Rio de Janeiro, Brazil \n\n - Belo Horizonte, Brazil \n\n\nOUR BENEFITS\n\n - Chance of earning equity at Nubank\n\n - Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\n \n\n\nWORK MODEL FOR THIS ROLE\n\nOUR HYBRID WORK MODEL BRINGS US TO THE OFFICE AT LEAST TWICE A WEEK, ON STRATEGIC DAYS DESIGNED TO MAXIMIZE TEAM CONNECTION AND COLLABORATION. FOR MORE DETAILS, VISIT HTTPS://BUILDING.NUBANK.COM/NU-HYBRID-WORK-MODEL/\n\n \n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ac003ba3-087b-4649-b5ee-c44109b29cc5","title":"Staff Machine Learning Engineer","department":"Machine Learning","team":"Machine Learning","employmentType":"FullTime","location":"Palo Alto","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-20T11:50:26.327+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Palo Alto"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/ac003ba3-087b-4649-b5ee-c44109b29cc5","applyUrl":"https://jobs.ashbyhq.com/nubank/ac003ba3-087b-4649-b5ee-c44109b29cc5/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
At AI Core, we are scaling the impact of our AI initiatives to become the primary driver of Nubank’s most critical decision systems. We are seeking Machine Learning Engineers to lead high-impact research projects that bridge the gap between state-of-the-art AI and production-grade financial systems. You will be responsible for solving complex, ambiguous problems using Deep Learning and Foundation Models, ensuring our architectures are scalable, efficient, and driving measurable business results.
As an Machine Learning Engineer (MLE), you’re expected to:
Research Execution & Technical Leadership (Complexity & Autonomy)
Lead and execute complex applied research initiatives independently, focusing on building and optimizing architectures (e.g., Transformers, GNNs) that can be deployed across critical use cases like Credit, RecSys, GenAI, and real-time inference.
Address difficult and ambiguous modeling problems that require coordination across various stakeholders (Data, Infra, Product), delivering innovative solutions with a clear focus on medium-term impact.
Bridge the gap between research and production by designing architectures that respect MLOps constraints, ensuring models are optimized for latency, interpretability, and cost-efficiency.
Strategic Impact & Collaboration (Impact)
Develop and deliver innovative solutions that address project-level challenges, focusing on pushing the latest platform and AI research improvements into downstream production models.
Actively participate in cross-functional collaborations, ensuring that research outputs are seamlessly integrated into Nubank's decision-making engines.
Establish technical standards within the AI Core team for experimentation, model evaluation, and code quality, inspiring peers to raise their performance.
Mentorship & Function Contribution (Function Contribution)
Serve as a technical mentor for senior engineers and researchers, providing guidance on deep learning fundamentals, problem formulation, and research methodology.
Actively contribute to the function's growth by participating in mandatory activities like hiring (interview panels) and leading internal task forces to improve our ML lifecycle.
Contribute to thought leadership by participating in research collaborations or internal papers that align with Nubank’s strategic goals.
What are we looking for?
Professional Experience: 5-7+ years in applied AI/ML, with a proven track record of delivering research-driven systems into production environments
Technical Mastery:
Deep expertise in Deep Learning architectures (Transformers, Multimodal, or GNNs).
Strong coding skills in Python and proficiency with frameworks like PyTorch, JAX, or TensorFlow.
Solid understanding of MLOps and the constraints of deploying models at scale.
Problem Solving: Sophisticated skills in ML problem formulation and the ability to navigate uncertainty when data is messy or unavailable.
Communication: Ability to communicate complex technical concepts to both technical peers and cross-functional stakeholders, ensuring alignment and buy-in.
Analytical Capacity: Experience with large-scale experimentation and A/B testing to validate research hypotheses.
Our Benefits
Opportunity of earning equity at Nu
Total compensation includes base salary, RSUs and benefits. Base salary range: $230k - $345k
Medical Insurance
Dental and Vision Insurance
Life Insurance and AD&D
Extended maternity and paternity leaves
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
Extended maternity and paternity leaves
401K
Saving Plans - Health Saving Account and Flexible Spending Account
Work-from-home Allowance
Relocation Assistance Package, if applicable.
Role Location
Palo Alto, California
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\n\nABOUT THE ROLE\n\nAt AI Core, we are scaling the impact of our AI initiatives to become the primary driver of Nubank’s most critical decision systems. We are seeking Machine Learning Engineers to lead high-impact research projects that bridge the gap between state-of-the-art AI and production-grade financial systems. You will be responsible for solving complex, ambiguous problems using Deep Learning and Foundation Models, ensuring our architectures are scalable, efficient, and driving measurable business results.\n\nAs an Machine Learning Engineer (MLE), you’re expected to:\n\n 1. Research Execution & Technical Leadership (Complexity & Autonomy)\n\n - Lead and execute complex applied research initiatives independently, focusing on building and optimizing architectures (e.g., Transformers, GNNs) that can be deployed across critical use cases like Credit, RecSys, GenAI, and real-time inference.\n\n - Address difficult and ambiguous modeling problems that require coordination across various stakeholders (Data, Infra, Product), delivering innovative solutions with a clear focus on medium-term impact.\n\n - Bridge the gap between research and production by designing architectures that respect MLOps constraints, ensuring models are optimized for latency, interpretability, and cost-efficiency.\n\n 1. Strategic Impact & Collaboration (Impact)\n\n - Develop and deliver innovative solutions that address project-level challenges, focusing on pushing the latest platform and AI research improvements into downstream production models.\n\n - Actively participate in cross-functional collaborations, ensuring that research outputs are seamlessly integrated into Nubank's decision-making engines.\n\n - Establish technical standards within the AI Core team for experimentation, model evaluation, and code quality, inspiring peers to raise their performance.\n\n 1. Mentorship & Function Contribution (Function Contribution)\n\n - Serve as a technical mentor for senior engineers and researchers, providing guidance on deep learning fundamentals, problem formulation, and research methodology.\n\n - Actively contribute to the function's growth by participating in mandatory activities like hiring (interview panels) and leading internal task forces to improve our ML lifecycle.\n\n - Contribute to thought leadership by participating in research collaborations or internal papers that align with Nubank’s strategic goals.\n\nWhat are we looking for?\n\n - Professional Experience: 5-7+ years in applied AI/ML, with a proven track record of delivering research-driven systems into production environments\n\n - Technical Mastery:\n \n - Deep expertise in Deep Learning architectures (Transformers, Multimodal, or GNNs).\n \n - Strong coding skills in Python and proficiency with frameworks like PyTorch, JAX, or TensorFlow.\n \n - Solid understanding of MLOps and the constraints of deploying models at scale.\n\n - Problem Solving: Sophisticated skills in ML problem formulation and the ability to navigate uncertainty when data is messy or unavailable.\n\n - Communication: Ability to communicate complex technical concepts to both technical peers and cross-functional stakeholders, ensuring alignment and buy-in.\n\n - Analytical Capacity: Experience with large-scale experimentation and A/B testing to validate research hypotheses.\n\nOur Benefits\n\n - Opportunity of earning equity at Nu\n\n - Total compensation includes base salary, RSUs and benefits. Base salary range: $230k - $345k\n\n - Medical Insurance\n\n - Dental and Vision Insurance\n\n - Life Insurance and AD&D\n\n - Extended maternity and paternity leaves \n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - NuCare - Our mental health and wellness assistance program\n\n - Extended maternity and paternity leaves \n\n - 401K\n\n - Saving Plans - Health Saving Account and Flexible Spending Account\n\n - Work-from-home Allowance\n\n - Relocation Assistance Package, if applicable.\n\nRole Location\n\nPalo Alto, California\nHybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ \n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"78629547-5b83-4cd3-a52a-9d1000426aac","title":"Lead Software Engineer – Bogotá, Colombia (Hybrid)","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Bogota","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-20T13:18:11.568+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Bogota","addressCountry":"Colombia","addressLocality":"Bogota"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/78629547-5b83-4cd3-a52a-9d1000426aac","applyUrl":"https://jobs.ashbyhq.com/nubank/78629547-5b83-4cd3-a52a-9d1000426aac/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Our Engineering team helps Nu create and scale the technology that powers the best financial products in Latin America. We strive for state-of-the-art software development practices, using a variety of technologies and architectures to build resilient, secure, and highly scalable systems.
As a Lead Software Engineer, you will play a key role in shaping the technical direction of multiple teams, driving the design and evolution of large-scale distributed systems that serve millions of customers. While we value experience with our tech stack, we are confident that engineers who are eager to learn will be successful here — and we will teach you Clojure as our main backend language.
You will build and evolve:
Horizontally scalable microservices written mostly in Clojure, using Finagle and leveraging functional programming techniques and hexagonal architecture
High-throughput jobs and inter-service communication using Kafka
Continuous Integration and Deployment pipelines on AWS
Data storage solutions using Datomic and DynamoDB
Monitoring and observability with Prometheus
Services running as much as possible in Kubernetes
We are a process-light organization that values human interactions. We work in small, independent teams that feel like startups within the company and avoid unnecessary coupling and centralization whenever realistic. We understand that execution is key to success and continuously optimize our processes to remove bottlenecks.
Working with large-scale distributed systems and understanding their broad architecture and trade-offs
Setting technical direction for multiple teams, ensuring alignment with Business Areas and architecture strategies
Driving pragmatic innovation while ensuring resilient, secure, and flexible solutions that scale across products and geographies
Mentoring engineers across teams and helping maintain a high technical bar organization-wide
Writing, testing, instrumenting, documenting, and maintaining high-quality code
Pairing and participating in code reviews to support the growth of others in and around your teams
Collaborating closely with Product, Design, and Engineering leaders to build new end-to-end experiences
Ensuring comprehensive observability, performance monitoring, and robust error handling across team services
Participating in on-call rotations for your team and responding to incidents as necessary
Focusing primarily on backend applications, while being open to contributing to mobile and frontend development according to business needs
At least 8 years of experience developing digital products in complex environments
Deep expertise in distributed systems, microservices architecture, and cloud technologies
A proven track record of designing and delivering large-scale systems that serve thousands or millions of users
A strong background in object-oriented or functional programming languages, with the ability to work across multiple languages
Demonstrated ability to lead technical initiatives across multiple teams, even without direct authority
Experience mentoring senior engineers and raising the technical bar across organizations
Practical knowledge of agile software development methodologies and prior experience with CI/CD
Strong communication skills to identify and prevent risks, and explain trade-offs clearly to both technical and non-technical stakeholders
Advanced English skills
Bogotá, Colombia.
Our benefits are designed to support your wellbeing, development, and life outside of work. For Colombia, they include:
Chance of earning equity at Nu
Extended maternity and paternity leaves
Health and life insurance
NuCare – our mental health and wellness assistance program
Nucleo – our learning platform of courses
NuLanguage – our language learning program
Vacations of 15 workdays
Gym partnership
Work-from-home Allowance
Parental Consultancy
Relocation Assistance Package, if applicable
Even if you feel you don't meet every qualification, we encourage you to apply — your unique skills and experiences may be just what we're looking for, and we're excited to learn more about what you can bring to our team.
Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\n\n\n\nABOUT THE ROLE\n\nOur Engineering team helps Nu create and scale the technology that powers the best financial products in Latin America. We strive for state-of-the-art software development practices, using a variety of technologies and architectures to build resilient, secure, and highly scalable systems.\n\nAs a Lead Software Engineer, you will play a key role in shaping the technical direction of multiple teams, driving the design and evolution of large-scale distributed systems that serve millions of customers. While we value experience with our tech stack, we are confident that engineers who are eager to learn will be successful here — and we will teach you Clojure as our main backend language.\n\nYou will build and evolve:\n\n - Horizontally scalable microservices written mostly in Clojure, using Finagle and leveraging functional programming techniques and hexagonal architecture\n\n - High-throughput jobs and inter-service communication using Kafka\n\n - Continuous Integration and Deployment pipelines on AWS\n\n - Data storage solutions using Datomic and DynamoDB\n\n - Monitoring and observability with Prometheus\n\n - Services running as much as possible in Kubernetes\n\nWe are a process-light organization that values human interactions. We work in small, independent teams that feel like startups within the company and avoid unnecessary coupling and centralization whenever realistic. We understand that execution is key to success and continuously optimize our processes to remove bottlenecks.\n\n\n\n\nYOU'LL BE RESPONSIBLE FOR\n\n - Working with large-scale distributed systems and understanding their broad architecture and trade-offs\n\n - Setting technical direction for multiple teams, ensuring alignment with Business Areas and architecture strategies\n\n - Driving pragmatic innovation while ensuring resilient, secure, and flexible solutions that scale across products and geographies\n\n - Mentoring engineers across teams and helping maintain a high technical bar organization-wide\n\n - Writing, testing, instrumenting, documenting, and maintaining high-quality code\n\n - Pairing and participating in code reviews to support the growth of others in and around your teams\n\n - Collaborating closely with Product, Design, and Engineering leaders to build new end-to-end experiences\n\n - Ensuring comprehensive observability, performance monitoring, and robust error handling across team services\n\n - Participating in on-call rotations for your team and responding to incidents as necessary\n\n - Focusing primarily on backend applications, while being open to contributing to mobile and frontend development according to business needs\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\n - At least 8 years of experience developing digital products in complex environments\n\n - Deep expertise in distributed systems, microservices architecture, and cloud technologies\n\n - A proven track record of designing and delivering large-scale systems that serve thousands or millions of users\n\n - A strong background in object-oriented or functional programming languages, with the ability to work across multiple languages\n\n - Demonstrated ability to lead technical initiatives across multiple teams, even without direct authority\n\n - Experience mentoring senior engineers and raising the technical bar across organizations\n\n - Practical knowledge of agile software development methodologies and prior experience with CI/CD\n\n - Strong communication skills to identify and prevent risks, and explain trade-offs clearly to both technical and non-technical stakeholders\n\n - Advanced English skills\n\n\nLOCATION\n\nBogotá, Colombia.\n\n \n\n\nOUR BENEFITS\n\nOur benefits are designed to support your wellbeing, development, and life outside of work. For Colombia, they include:\n\n - Chance of earning equity at Nu\n\n - Extended maternity and paternity leaves\n\n - Health and life insurance\n\n - NuCare – our mental health and wellness assistance program\n\n - Nucleo – our learning platform of courses\n\n - NuLanguage – our language learning program\n\n - Vacations of 15 workdays\n\n - Gym partnership\n\n - Work-from-home Allowance\n\n - Parental Consultancy\n\n - Relocation Assistance Package, if applicable\n\nEven if you feel you don't meet every qualification, we encourage you to apply — your unique skills and experiences may be just what we're looking for, and we're excited to learn more about what you can bring to our team.\n\n\n\nWORK MODEL FOR THIS ROLE\n\nHybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ https://building.nubank.com/nu-hybrid-work-model/.\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"9d20253b-e946-4554-afab-f115c5a7b8db","title":"Lead Software Engineer - Mexico City","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Ciudad de México","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-19T23:13:30.532+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Mexico City","addressCountry":"Mexico","addressLocality":"Mexico City"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/9d20253b-e946-4554-afab-f115c5a7b8db","applyUrl":"https://jobs.ashbyhq.com/nubank/9d20253b-e946-4554-afab-f115c5a7b8db/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Our Engineering team helps Nu create and scale the technology that powers the best financial products in Latin America. We strive for state-of-the-art software development practices, using a variety of technologies and architectures to build resilient, secure, and highly scalable systems.
As a Lead Software Engineer, you will play a key role in shaping the technical direction of multiple teams, driving the design and evolution of large-scale distributed systems that serve millions of customers. While we value experience with our tech stack, we are confident that engineers who are eager to learn will be successful here — and we will teach you Clojure as our main backend language.
You will build and evolve:
Horizontally scalable microservices written mostly in Clojure, using Finagle and leveraging functional programming techniques and hexagonal architecture
High-throughput jobs and inter-service communication using Kafka
Continuous Integration and Deployment pipelines on AWS
Data storage solutions using Datomic and DynamoDB
Monitoring and observability with Prometheus
Services running as much as possible in Kubernetes
We are a process-light organization that values human interactions. We work in small, independent teams that feel like startups within the company and avoid unnecessary coupling and centralization whenever realistic. We understand that execution is key to success and continuously optimize our processes to remove bottlenecks.
Working with large-scale distributed systems and understanding their broad architecture and trade-offs
Setting technical direction for multiple teams, ensuring alignment with Business Areas and architecture strategies
Driving pragmatic innovation while ensuring resilient, secure, and flexible solutions that scale across products and geographies
Mentoring engineers across teams and helping maintain a high technical bar organization-wide
Writing, testing, instrumenting, documenting, and maintaining high-quality code
Pairing and participating in code reviews to support the growth of others in and around your teams
Collaborating closely with Product, Design, and Engineering leaders to build new end-to-end experiences
Ensuring comprehensive observability, performance monitoring, and robust error handling across team services
Participating in on-call rotations for your team and responding to incidents as necessary
Focusing primarily on backend applications, while being open to contributing to mobile and frontend development according to business needs
At least 8 years of experience developing digital products in complex environments
Deep expertise in distributed systems, microservices architecture, and cloud technologies
A proven track record of designing and delivering large-scale systems that serve thousands or millions of users
A strong background in object-oriented or functional programming languages, with the ability to work across multiple languages
Demonstrated ability to lead technical initiatives across multiple teams, even without direct authority
Experience mentoring senior engineers and raising the technical bar across organizations
Practical knowledge of agile software development methodologies and prior experience with CI/CD
Strong communication skills to identify and prevent risks, and explain trade-offs clearly to both technical and non-technical stakeholders
Advanced English skills
Mexico City, Mexico.
Our benefits are designed to support your wellbeing, development, and life outside of work. For Mexico, they include:
Chance of earning equity at Nu
Extended maternity and paternity leaves
Health and life insurance
Dental and Vision Insurance
NuCare – our mental health and wellness assistance program
Nucleo – our learning platform of courses
NuLanguage – our language learning program
Holiday Bonus (“Aguinaldo”) of 30 days of pay per year
17 days of paid vacation with 25% vacation bonus
Gym partnership
Food card
Work-from-home Allowance
Parental Consultancy
Relocation Assistance Package, if applicable
Even if you feel you don't meet every qualification, we encourage you to apply — your unique skills and experiences may be just what we're looking for, and we're excited to learn more about what you can bring to our team.
Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\n\n\n\nABOUT THE ROLE\n\nOur Engineering team helps Nu create and scale the technology that powers the best financial products in Latin America. We strive for state-of-the-art software development practices, using a variety of technologies and architectures to build resilient, secure, and highly scalable systems.\n\nAs a Lead Software Engineer, you will play a key role in shaping the technical direction of multiple teams, driving the design and evolution of large-scale distributed systems that serve millions of customers. While we value experience with our tech stack, we are confident that engineers who are eager to learn will be successful here — and we will teach you Clojure as our main backend language.\n\nYou will build and evolve:\n\n - Horizontally scalable microservices written mostly in Clojure, using Finagle and leveraging functional programming techniques and hexagonal architecture\n\n - High-throughput jobs and inter-service communication using Kafka\n\n - Continuous Integration and Deployment pipelines on AWS\n\n - Data storage solutions using Datomic and DynamoDB\n\n - Monitoring and observability with Prometheus\n\n - Services running as much as possible in Kubernetes\n\nWe are a process-light organization that values human interactions. We work in small, independent teams that feel like startups within the company and avoid unnecessary coupling and centralization whenever realistic. We understand that execution is key to success and continuously optimize our processes to remove bottlenecks.\n\n\n\nYOU'LL BE RESPONSIBLE FOR\n\n - Working with large-scale distributed systems and understanding their broad architecture and trade-offs\n\n - Setting technical direction for multiple teams, ensuring alignment with Business Areas and architecture strategies\n\n - Driving pragmatic innovation while ensuring resilient, secure, and flexible solutions that scale across products and geographies\n\n - Mentoring engineers across teams and helping maintain a high technical bar organization-wide\n\n - Writing, testing, instrumenting, documenting, and maintaining high-quality code\n\n - Pairing and participating in code reviews to support the growth of others in and around your teams\n\n - Collaborating closely with Product, Design, and Engineering leaders to build new end-to-end experiences\n\n - Ensuring comprehensive observability, performance monitoring, and robust error handling across team services\n\n - Participating in on-call rotations for your team and responding to incidents as necessary\n\n - Focusing primarily on backend applications, while being open to contributing to mobile and frontend development according to business needs\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\n - At least 8 years of experience developing digital products in complex environments\n\n - Deep expertise in distributed systems, microservices architecture, and cloud technologies\n\n - A proven track record of designing and delivering large-scale systems that serve thousands or millions of users\n\n - A strong background in object-oriented or functional programming languages, with the ability to work across multiple languages\n\n - Demonstrated ability to lead technical initiatives across multiple teams, even without direct authority\n\n - Experience mentoring senior engineers and raising the technical bar across organizations\n\n - Practical knowledge of agile software development methodologies and prior experience with CI/CD\n\n - Strong communication skills to identify and prevent risks, and explain trade-offs clearly to both technical and non-technical stakeholders\n\n - Advanced English skills\n\n\nLOCATION\n\nMexico City, Mexico.\n\n \n\n\nOUR BENEFITS\n\nOur benefits are designed to support your wellbeing, development, and life outside of work. For Mexico, they include:\n\n - Chance of earning equity at Nu\n\n - Extended maternity and paternity leaves\n\n - Health and life insurance\n\n - Dental and Vision Insurance\n\n - NuCare – our mental health and wellness assistance program\n\n - Nucleo – our learning platform of courses\n\n - NuLanguage – our language learning program\n\n - Holiday Bonus (“Aguinaldo”) of 30 days of pay per year\n\n - 17 days of paid vacation with 25% vacation bonus\n\n - Gym partnership\n\n - Food card\n\n - Work-from-home Allowance\n\n - Parental Consultancy\n\n - Relocation Assistance Package, if applicable\n\nEven if you feel you don't meet every qualification, we encourage you to apply — your unique skills and experiences may be just what we're looking for, and we're excited to learn more about what you can bring to our team.\n\n\n\nWORK MODEL FOR THIS ROLE\n\nHybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ https://building.nubank.com/nu-hybrid-work-model/.\n\n \n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"903bba47-c9c3-4589-a068-0d2d49caabf0","title":"Staff Product Designer ","department":"Design","team":"Design","employmentType":"FullTime","location":"Palo Alto","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Virginia","address":{"postalAddress":{"addressRegion":"Virginia","addressCountry":"United States","addressLocality":"Virginia"}}},{"location":"Miami","address":{"postalAddress":{"addressRegion":"Florida","addressCountry":"United States","addressLocality":"Miami"}}},{"location":"Durham","address":{"postalAddress":{"addressRegion":"USA","addressCountry":"United States","addressLocality":"North Carolina"}}}],"publishedAt":"2026-07-19T23:14:53.684+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Palo Alto"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/903bba47-c9c3-4589-a068-0d2d49caabf0","applyUrl":"https://jobs.ashbyhq.com/nubank/903bba47-c9c3-4589-a068-0d2d49caabf0/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
About the role
As a team who drives product development from ideation to full rollout, the Design team ensures that our product experiences are valuable to our users. Designers at Nubank must deal with complex problems and transform them into intuitive, accessible and easy-to-use experiences for millions of people.
At each stage, a Designer must anticipate our customers and business needs, advocate for our users and ensure that the final design surprises and delights them. Achieving this goal requires collaboration with teams of Designers, Researchers, Business Analysts, Software Engineers, Product Managers and many other, working in projects that go from user interviews and prototypes to internal tools and brand assets.
Given this, designers must be flexible and eager to learn - it's unlikely that you'll arrive an expert in all tools and project phases, but you should be humble and have a strong desire and capacity to learn. It's critical that you are able to collaborate with people with varying backgrounds, give good feedback and apply critical feedback received. The combination of these skills along with your talent and technical competence as a designer can make you a great fit for the Nubank Design team.
Once here, you will:
Be a technical reference for the team, seeking to adapt and replicate the best practices in the market, increasing the team’s bar;
Build links with other business areas at all levels of the organization, influencing business decisions advocating for user-centered design;
Inspire fellow product designers, by creating a high bar of quality design work;
Establish and promote a healthy team culture that works hand in hand with cross-functional partners and design teams in other Nubank offices;
Push the boundaries of your team’s UX/UI/visual execution and help Nubank challenge the status quo.
Requirements
Solid expertise in Product Design (UI, UX, and Research);
Experience in digital products;
Ability to work well in a highly collaborative and cross-functional team;
Ability to thrive in a fast-paced, dynamic startup environment;
Ability to influence prioritization in an agile environment. Adapt to shifting priorities and evolving stakeholder’s needs with openness and agility.
Our benefits
Top Tier Medical Insurance
Top Tier Dental and Vision Insurance
20 days time off and 14 company holidays.
Life Insurance and AD&D
Extended maternity and paternity leaves
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
Extended maternity and paternity leaves
401K
Saving Plans - Health Saving Account and Flexible Spending Account
Hybrid (3 days in-office per week): Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nAbout the role\n\nAs a team who drives product development from ideation to full rollout, the Design team ensures that our product experiences are valuable to our users. Designers at Nubank must deal with complex problems and transform them into intuitive, accessible and easy-to-use experiences for millions of people.\nAt each stage, a Designer must anticipate our customers and business needs, advocate for our users and ensure that the final design surprises and delights them. Achieving this goal requires collaboration with teams of Designers, Researchers, Business Analysts, Software Engineers, Product Managers and many other, working in projects that go from user interviews and prototypes to internal tools and brand assets.\nGiven this, designers must be flexible and eager to learn - it's unlikely that you'll arrive an expert in all tools and project phases, but you should be humble and have a strong desire and capacity to learn. It's critical that you are able to collaborate with people with varying backgrounds, give good feedback and apply critical feedback received. The combination of these skills along with your talent and technical competence as a designer can make you a great fit for the Nubank Design team https://building.nubank.com.br/design/.\n\nOnce here, you will:\n\n - Be a technical reference for the team, seeking to adapt and replicate the best practices in the market, increasing the team’s bar;\n\n - Build links with other business areas at all levels of the organization, influencing business decisions advocating for user-centered design;\n\n - Inspire fellow product designers, by creating a high bar of quality design work;\n\n - Establish and promote a healthy team culture that works hand in hand with cross-functional partners and design teams in other Nubank offices;\n\n - Push the boundaries of your team’s UX/UI/visual execution and help Nubank challenge the status quo.\n\nRequirements\n\n - Solid expertise in Product Design (UI, UX, and Research);\n\n - Experience in digital products;\n\n - Ability to work well in a highly collaborative and cross-functional team;\n\n - Ability to thrive in a fast-paced, dynamic startup environment;\n\n - Ability to influence prioritization in an agile environment. Adapt to shifting priorities and evolving stakeholder’s needs with openness and agility.\n\n \n\nOur benefits\n\n - Top Tier Medical Insurance\n\n - Top Tier Dental and Vision Insurance\n\n - 20 days time off and 14 company holidays. \n\n - Life Insurance and AD&D\n\n - Extended maternity and paternity leaves \n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - NuCare - Our mental health and wellness assistance program\n\n - Extended maternity and paternity leaves \n\n - 401K\n\n - Saving Plans - Health Saving Account and Flexible Spending Account\n\n\nWORK MODEL FOR THIS ROLE\n\n - Hybrid (3 days in-office per week): Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ \n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"20ae8a5c-6692-41f1-8567-a0446a3a5983","title":"Senior Software Engineer","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Campinas","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"Campinas"}}},{"location":"Belo Horizonte","address":{"postalAddress":{"addressRegion":"Minas Gerais","addressCountry":"Brazil","addressLocality":"Belo Horizonte"}}},{"location":"Rio de Janeiro","address":{"postalAddress":{"addressRegion":"Rio de Janeiro","addressCountry":"Brazil","addressLocality":"Rio de Janeiro"}}}],"publishedAt":"2026-07-19T23:15:05.812+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/20ae8a5c-6692-41f1-8567-a0446a3a5983","applyUrl":"https://jobs.ashbyhq.com/nubank/20ae8a5c-6692-41f1-8567-a0446a3a5983/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Engineering at Nubank
At Nubank, software engineers sit at the intersection of data, intelligence, and scale. We build systems that process millions of decisions daily, from fraud detection to credit modeling and increasingly, we do this powered by AI. Machine learning is embedded across our core products: in how we assess risk, personalize experiences, and automate decisions at scale. Engineers here don't just consume AI capabilities; they help shape how intelligence is built, deployed, and maintained in production.
We do it with engineering rigor, autonomy, and a deep focus on impact. Our engineers work across the full spectrum: designing data pipelines and architectures, deploying and maintaining ML models in production, and building the distributed systems and platforms that power our products. We value small, independent teams that move fast, own their decisions end-to-end, and hold themselves to a high bar for quality and craft.
We strive for state-of-the-art software development practices across our entire stack. While we value candidates familiar with our technologies, we're confident that engineers who join Nubank will learn and grow alongside our team:
Horizontally scalable microservices written mostly in Clojure, leveraging functional programming and hexagonal architecture
High-throughput event-driven architectures for inter-service communication
Continuous Integration and Deployment into cloud-native infrastructure
Distributed transactional systems built on Datomic, modeling complex business domains with immutable data and strong consistency
Modern data platforms built on ETL/ELT best practices, with robust monitoring and observability
Work with large scale distributed systems
Collaborate with building microservices
Design, build and maintain robust data pipelines, distributed systems and ML-enabled solutions, ensuring reliability, scalability and performance at scale
Deploy and maintain ML models in both batch and real-time scenarios, integrating them with other systems and monitoring through operational and business metrics
Lead data and engineering projects end-to-end — from requirements gathering and stakeholder alignment to delivery and iteration
Contribute to the design, documentation, maintenance and optimization of our data codebase, platforms and tooling
Translate business needs into data products and technical solutions aligned with Nubank's architecture and long-term strategy
Partner with technical and business stakeholders to define strategies and deliver high-impact solutions
Share knowledge, mentor peers and contribute to engineering and data literacy initiatives across Nubank
Programming experience in one or more general-purpose languages (e.g. Python, Clojure, Scala, Java)
Familiarity with analytical data environments and data engineering concepts: pipelines, ETL/ELT, data modeling and storage
Understanding of ML model lifecycle, from training and evaluation to deployment and monitoring
Familiarity with distributed systems, microservices and asynchronous architectures
Strong communication skills to collaborate with both technical and business stakeholders
Passion for building high-quality software and data products
Experience with cloud platforms such as AWS, GCP or Azure
Knowledge of data architecture patterns (Data Lake, Data Warehouse, Data Mart)
Familiarity with ML frameworks and feature engineering pipelines
Experience with data visualization tools (Looker, Power BI, Tableau or similar)
Knowledge of software engineering best practices: testing, clean code, documentation
Chance of earning equity at Nubank
Food/Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance, Medical Plan and Dental Plan
NuLanguage – Language Course Program
Nucleo – Our learning platform
Extended Parental Leave, Daycare Allowance and Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration.
For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\n\nEngineering at Nubank\n\nAt Nubank, software engineers sit at the intersection of data, intelligence, and scale. We build systems that process millions of decisions daily, from fraud detection to credit modeling and increasingly, we do this powered by AI. Machine learning is embedded across our core products: in how we assess risk, personalize experiences, and automate decisions at scale. Engineers here don't just consume AI capabilities; they help shape how intelligence is built, deployed, and maintained in production.\n\nWe do it with engineering rigor, autonomy, and a deep focus on impact. Our engineers work across the full spectrum: designing data pipelines and architectures, deploying and maintaining ML models in production, and building the distributed systems and platforms that power our products. We value small, independent teams that move fast, own their decisions end-to-end, and hold themselves to a high bar for quality and craft.\n\nWe strive for state-of-the-art software development practices across our entire stack. While we value candidates familiar with our technologies, we're confident that engineers who join Nubank will learn and grow alongside our team:\n\n - Horizontally scalable microservices written mostly in Clojure, leveraging functional programming and hexagonal architecture\n\n - High-throughput event-driven architectures for inter-service communication\n\n - Continuous Integration and Deployment into cloud-native infrastructure\n\n - Distributed transactional systems built on Datomic, modeling complex business domains with immutable data and strong consistency\n\n - Modern data platforms built on ETL/ELT best practices, with robust monitoring and observability\n \n\n\nOUR SOFTWARE ENGINEERS \n\n - Work with large scale distributed systems\n\n - Collaborate with building microservices\n\n - Design, build and maintain robust data pipelines, distributed systems and ML-enabled solutions, ensuring reliability, scalability and performance at scale\n\n - Deploy and maintain ML models in both batch and real-time scenarios, integrating them with other systems and monitoring through operational and business metrics\n\n - Lead data and engineering projects end-to-end — from requirements gathering and stakeholder alignment to delivery and iteration\n\n - Contribute to the design, documentation, maintenance and optimization of our data codebase, platforms and tooling\n\n - Translate business needs into data products and technical solutions aligned with Nubank's architecture and long-term strategy\n\n - Partner with technical and business stakeholders to define strategies and deliver high-impact solutions\n\n - Share knowledge, mentor peers and contribute to engineering and data literacy initiatives across Nubank\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n - Programming experience in one or more general-purpose languages (e.g. Python, Clojure, Scala, Java)\n\n - Familiarity with analytical data environments and data engineering concepts: pipelines, ETL/ELT, data modeling and storage\n\n - Understanding of ML model lifecycle, from training and evaluation to deployment and monitoring\n\n - Familiarity with distributed systems, microservices and asynchronous architectures\n\n - Strong communication skills to collaborate with both technical and business stakeholders\n\n - Passion for building high-quality software and data products\n\n\n\n\nNICE TO HAVE\n\n - Experience with cloud platforms such as AWS, GCP or Azure\n\n - Knowledge of data architecture patterns (Data Lake, Data Warehouse, Data Mart)\n\n - Familiarity with ML frameworks and feature engineering pipelines\n\n - Experience with data visualization tools (Looker, Power BI, Tableau or similar)\n\n - Knowledge of software engineering best practices: testing, clean code, documentation\n\n\n\n\nOUR BENEFITS\n\n - Chance of earning equity at Nubank\n\n - Food/Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance, Medical Plan and Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo – Our learning platform\n\n - Extended Parental Leave, Daycare Allowance and Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\n\n\n\nWORK MODEL\n\nHybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. \n\nFor more details, visit https://building.nubank.com/nu-hybrid-work-model/\n\n\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"048e4138-07ad-477f-8a03-32c6b051123d","title":"Senior Software Engineer – Bogotá, Colombia (Hybrid)","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Bogota","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-19T23:12:15.581+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Bogota","addressCountry":"Colombia","addressLocality":"Bogota"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/048e4138-07ad-477f-8a03-32c6b051123d","applyUrl":"https://jobs.ashbyhq.com/nubank/048e4138-07ad-477f-8a03-32c6b051123d/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Our Engineering team helps Nu create and scale the technology that powers the best financial products in Latin America. We strive for state-of-the-art software development practices, using a variety of technologies and architectures to build resilient, secure, and highly scalable systems.
As a Senior Software Engineer, you will play a key role in leading the design and evolution of large-scale distributed systems within your team, and influencing technical decisions in close collaboration with adjacent teams. While we value experience with our tech stack, we are confident that engineers who are eager to learn will be successful here — and we will teach you Clojure as our main backend language.
You will build and evolve:
Horizontally scalable microservices written mostly in Clojure, using Finagle and leveraging functional programming techniques and hexagonal architecture
High-throughput jobs and inter-service communication using Kafka
Continuous Integration and Deployment pipelines on AWS
Data storage solutions using Datomic and DynamoDB
Monitoring and observability with Prometheus
Services running as much as possible in Kubernetes
We are a process-light organization that values human interactions. We work in small, independent teams that feel like startups within the company and avoid unnecessary coupling and centralization whenever realistic. We understand that execution is key to success and continuously optimize our processes to remove bottlenecks.
Working with large-scale distributed systems and understanding their broad architecture and trade-offs
Leading technical direction for your team and partnering with adjacent teams to keep solutions aligned with our architecture and business strategy
Driving pragmatic innovation while ensuring resilient, secure, and flexible solutions that scale across products and geographies
Mentoring engineers within and around your team and helping maintain a high technical bar
Writing, testing, instrumenting, documenting, and maintaining high-quality code
Pairing and participating in code reviews to support the growth of others in and around your team
Collaborating closely with Product, Design, and Engineering leaders to build new end-to-end experiences
Ensuring comprehensive observability, performance monitoring, and robust error handling across your team’s services
Participating in on-call rotations for your team and responding to incidents as necessary
Focusing primarily on backend applications, while being open to contributing to mobile and frontend development according to business needs
At least 6 years of experience developing digital products in complex environments
Deep expertise in distributed systems, microservices architecture, and cloud technologies
A proven track record of designing and delivering large-scale systems that serve thousands or millions of users
A strong background in object-oriented or functional programming languages, with the ability to work across multiple languages
Demonstrated ability to lead technical initiatives end-to-end within a team and in collaboration with partner teams
Experience mentoring engineers and raising the technical bar in their teams
Practical knowledge of agile software development methodologies and prior experience with CI/CD
Strong communication skills to identify and prevent risks, and explain trade-offs clearly to both technical and non-technical stakeholders
Advanced English skills
Bogotá, Colombia.
Our benefits are designed to support your wellbeing, development, and life outside of work. For Colombia, they include:
Chance of earning equity at Nu
Extended maternity and paternity leaves
Health and life insurance
NuCare – our mental health and wellness assistance program
Nucleo – our learning platform of courses
NuLanguage – our language learning program
Vacations of 15 workdays
Gym partnership
Work-from-home Allowance
Parental Consultancy
Relocation Assistance Package, if applicable
Even if you feel you don't meet every qualification, we encourage you to apply — your unique skills and experiences may be just what we're looking for, and we're excited to learn more about what you can bring to our team.
Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\n\nABOUT THE ROLE\n\nOur Engineering team helps Nu create and scale the technology that powers the best financial products in Latin America. We strive for state-of-the-art software development practices, using a variety of technologies and architectures to build resilient, secure, and highly scalable systems.\n\nAs a Senior Software Engineer, you will play a key role in leading the design and evolution of large-scale distributed systems within your team, and influencing technical decisions in close collaboration with adjacent teams. While we value experience with our tech stack, we are confident that engineers who are eager to learn will be successful here — and we will teach you Clojure as our main backend language.\n\nYou will build and evolve:\n\n - Horizontally scalable microservices written mostly in Clojure, using Finagle and leveraging functional programming techniques and hexagonal architecture\n\n - High-throughput jobs and inter-service communication using Kafka\n\n - Continuous Integration and Deployment pipelines on AWS\n\n - Data storage solutions using Datomic and DynamoDB\n\n - Monitoring and observability with Prometheus\n\n - Services running as much as possible in Kubernetes\n\nWe are a process-light organization that values human interactions. We work in small, independent teams that feel like startups within the company and avoid unnecessary coupling and centralization whenever realistic. We understand that execution is key to success and continuously optimize our processes to remove bottlenecks.\n\n\nYOU'LL BE RESPONSIBLE FOR\n\n - Working with large-scale distributed systems and understanding their broad architecture and trade-offs\n\n - Leading technical direction for your team and partnering with adjacent teams to keep solutions aligned with our architecture and business strategy\n\n - Driving pragmatic innovation while ensuring resilient, secure, and flexible solutions that scale across products and geographies\n\n - Mentoring engineers within and around your team and helping maintain a high technical bar\n\n - Writing, testing, instrumenting, documenting, and maintaining high-quality code\n\n - Pairing and participating in code reviews to support the growth of others in and around your team\n\n - Collaborating closely with Product, Design, and Engineering leaders to build new end-to-end experiences\n\n - Ensuring comprehensive observability, performance monitoring, and robust error handling across your team’s services\n\n - Participating in on-call rotations for your team and responding to incidents as necessary\n\n - Focusing primarily on backend applications, while being open to contributing to mobile and frontend development according to business needs\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\n - At least 6 years of experience developing digital products in complex environments\n\n - Deep expertise in distributed systems, microservices architecture, and cloud technologies\n\n - A proven track record of designing and delivering large-scale systems that serve thousands or millions of users\n\n - A strong background in object-oriented or functional programming languages, with the ability to work across multiple languages\n\n - Demonstrated ability to lead technical initiatives end-to-end within a team and in collaboration with partner teams\n\n - Experience mentoring engineers and raising the technical bar in their teams\n\n - Practical knowledge of agile software development methodologies and prior experience with CI/CD\n\n - Strong communication skills to identify and prevent risks, and explain trade-offs clearly to both technical and non-technical stakeholders\n\n - Advanced English skills\n\n\nLOCATION\n\nBogotá, Colombia.\n\n \n\n\nOUR BENEFITS\n\nOur benefits are designed to support your wellbeing, development, and life outside of work. For Colombia, they include:\n\n - Chance of earning equity at Nu\n\n - Extended maternity and paternity leaves\n\n - Health and life insurance\n\n - NuCare – our mental health and wellness assistance program\n\n - Nucleo – our learning platform of courses\n\n - NuLanguage – our language learning program\n\n - Vacations of 15 workdays\n\n - Gym partnership\n\n - Work-from-home Allowance\n\n - Parental Consultancy\n\n - Relocation Assistance Package, if applicable\n\nEven if you feel you don't meet every qualification, we encourage you to apply — your unique skills and experiences may be just what we're looking for, and we're excited to learn more about what you can bring to our team.\n\n\nWORK MODEL FOR THIS ROLE\n\nHybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ https://building.nubank.com/nu-hybrid-work-model/.\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2c76d5fa-683a-4ac7-ae9d-598dd8589e66","title":"Senior Software Engineer – Mexico City, Mexico (Hybrid)","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Ciudad de México","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-19T23:17:05.687+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Mexico City","addressCountry":"Mexico","addressLocality":"Mexico City"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/2c76d5fa-683a-4ac7-ae9d-598dd8589e66","applyUrl":"https://jobs.ashbyhq.com/nubank/2c76d5fa-683a-4ac7-ae9d-598dd8589e66/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Our Engineering team helps Nu create and scale the technology that powers the best financial products in Latin America. We strive for state-of-the-art software development practices, using a variety of technologies and architectures to build resilient, secure, and highly scalable systems.
As a Senior Software Engineer, you will play a key role in leading the design and evolution of large-scale distributed systems within your team, and influencing technical decisions in close collaboration with adjacent teams. While we value experience with our tech stack, we are confident that engineers who are eager to learn will be successful here — and we will teach you Clojure as our main backend language.
You will build and evolve:
Horizontally scalable microservices written mostly in Clojure, using Finagle and leveraging functional programming techniques and hexagonal architecture
High-throughput jobs and inter-service communication using Kafka
Continuous Integration and Deployment pipelines on AWS
Data storage solutions using Datomic and DynamoDB
Monitoring and observability with Prometheus
Services running as much as possible in Kubernetes
We are a process-light organization that values human interactions. We work in small, independent teams that feel like startups within the company and avoid unnecessary coupling and centralization whenever realistic. We understand that execution is key to success and continuously optimize our processes to remove bottlenecks.
Working with large-scale distributed systems and understanding their broad architecture and trade-offs
Leading technical direction for your team and partnering with adjacent teams to keep solutions aligned with our architecture and business strategy
Driving pragmatic innovation while ensuring resilient, secure, and flexible solutions that scale across products and geographies
Mentoring engineers within and around your team and helping maintain a high technical bar
Writing, testing, instrumenting, documenting, and maintaining high-quality code
Pairing and participating in code reviews to support the growth of others in and around your team
Collaborating closely with Product, Design, and Engineering leaders to build new end-to-end experiences
Ensuring comprehensive observability, performance monitoring, and robust error handling across your team’s services
Participating in on-call rotations for your team and responding to incidents as necessary
Focusing primarily on backend applications
At least 6 years of experience developing digital products in complex environments
Deep expertise in distributed systems, microservices architecture, and cloud technologies
A proven track record of designing and delivering large-scale systems that serve thousands or millions of users
A strong background in object-oriented or functional programming languages, with the ability to work across multiple languages
Demonstrated ability to lead technical initiatives end-to-end within a team and in collaboration with partner teams
Experience mentoring engineers and raising the technical bar in their teams
Practical knowledge of agile software development methodologies and prior experience with CI/CD
Strong communication skills to identify and prevent risks, and explain trade-offs clearly to both technical and non-technical stakeholders
Advanced English skills
Mexico City, Mexico.
Our benefits are designed to support your wellbeing, development, and life outside of work. For Mexico, they include:
Chance of earning equity at Nu
Extended maternity and paternity leaves
Health and life insurance
Dental and Vision Insurance
NuCare – our mental health and wellness assistance program
Nucleo – our learning platform of courses
NuLanguage – our language learning program
Holiday Bonus (“Aguinaldo”) of 30 days of pay per year
17 days of paid vacation with 25% vacation bonus
Gym partnership
Food card
Work-from-home Allowance
Parental Consultancy
Relocation Assistance Package, if applicable
Even if you feel you don't meet every qualification, we encourage you to apply — your unique skills and experiences may be just what we're looking for, and we're excited to learn more about what you can bring to our team.
Hybrid 2–3 times/week Mexico city: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\n\nABOUT THE ROLE\n\nOur Engineering team helps Nu create and scale the technology that powers the best financial products in Latin America. We strive for state-of-the-art software development practices, using a variety of technologies and architectures to build resilient, secure, and highly scalable systems.\n\nAs a Senior Software Engineer, you will play a key role in leading the design and evolution of large-scale distributed systems within your team, and influencing technical decisions in close collaboration with adjacent teams. While we value experience with our tech stack, we are confident that engineers who are eager to learn will be successful here — and we will teach you Clojure as our main backend language.\n\nYou will build and evolve:\n\n - Horizontally scalable microservices written mostly in Clojure, using Finagle and leveraging functional programming techniques and hexagonal architecture\n\n - High-throughput jobs and inter-service communication using Kafka\n\n - Continuous Integration and Deployment pipelines on AWS\n\n - Data storage solutions using Datomic and DynamoDB\n\n - Monitoring and observability with Prometheus\n\n - Services running as much as possible in Kubernetes\n\nWe are a process-light organization that values human interactions. We work in small, independent teams that feel like startups within the company and avoid unnecessary coupling and centralization whenever realistic. We understand that execution is key to success and continuously optimize our processes to remove bottlenecks.\n\n\n\n\nYOU'LL BE RESPONSIBLE FOR\n\n - Working with large-scale distributed systems and understanding their broad architecture and trade-offs\n\n - Leading technical direction for your team and partnering with adjacent teams to keep solutions aligned with our architecture and business strategy\n\n - Driving pragmatic innovation while ensuring resilient, secure, and flexible solutions that scale across products and geographies\n\n - Mentoring engineers within and around your team and helping maintain a high technical bar\n\n - Writing, testing, instrumenting, documenting, and maintaining high-quality code\n\n - Pairing and participating in code reviews to support the growth of others in and around your team\n\n - Collaborating closely with Product, Design, and Engineering leaders to build new end-to-end experiences\n\n - Ensuring comprehensive observability, performance monitoring, and robust error handling across your team’s services\n\n - Participating in on-call rotations for your team and responding to incidents as necessary\n\n - Focusing primarily on backend applications\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\n - At least 6 years of experience developing digital products in complex environments\n\n - Deep expertise in distributed systems, microservices architecture, and cloud technologies\n\n - A proven track record of designing and delivering large-scale systems that serve thousands or millions of users\n\n - A strong background in object-oriented or functional programming languages, with the ability to work across multiple languages\n\n - Demonstrated ability to lead technical initiatives end-to-end within a team and in collaboration with partner teams\n\n - Experience mentoring engineers and raising the technical bar in their teams\n\n - Practical knowledge of agile software development methodologies and prior experience with CI/CD\n\n - Strong communication skills to identify and prevent risks, and explain trade-offs clearly to both technical and non-technical stakeholders\n\n - Advanced English skills\n\n\nLOCATION\n\nMexico City, Mexico.\n\n \n\n\nOUR BENEFITS\n\nOur benefits are designed to support your wellbeing, development, and life outside of work. For Mexico, they include:\n\n - Chance of earning equity at Nu\n\n - Extended maternity and paternity leaves\n\n - Health and life insurance\n\n - Dental and Vision Insurance\n\n - NuCare – our mental health and wellness assistance program\n\n - Nucleo – our learning platform of courses\n\n - NuLanguage – our language learning program\n\n - Holiday Bonus (“Aguinaldo”) of 30 days of pay per year\n\n - 17 days of paid vacation with 25% vacation bonus\n\n - Gym partnership\n\n - Food card\n\n - Work-from-home Allowance\n\n - Parental Consultancy\n\n - Relocation Assistance Package, if applicable\n\nEven if you feel you don't meet every qualification, we encourage you to apply — your unique skills and experiences may be just what we're looking for, and we're excited to learn more about what you can bring to our team.\n\n\n\n\nWORK MODEL FOR THIS ROLE\n\nHybrid 2–3 times/week Mexico city: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ https://building.nubank.com/nu-hybrid-work-model/.\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d922ef63-417e-470e-bbd7-c1b22331be69","title":"Business Analyst ","department":"Business Analyst","team":"Business Analyst","employmentType":"FullTime","location":"Ciudad de México","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-14T19:48:27.214+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Mexico City","addressCountry":"Mexico","addressLocality":"Mexico City"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/d922ef63-417e-470e-bbd7-c1b22331be69","applyUrl":"https://jobs.ashbyhq.com/nubank/d922ef63-417e-470e-bbd7-c1b22331be69/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Business Analysts at Nubank
As a company at the forefront of the financial revolution in Brazil, Nubank has experienced exponential growth since its inception. To keep your growth path healthy, numerous critical decisions constantly need to be made. Business Analysts are fundamental in the decision process because they must not only be able to deal with large amounts of information and data, but also always think of ways to improve our clients' experience.
It is BA's responsibility to structure the data, analyze it and use the results to test different solutions with the aim of improving Nubank's efficiency.
We are looking for people who are independent and who are not afraid to take the initiative to identify and solve problems that are not necessarily obvious.
You can read more about it in our blog and get some insights into how we work.
As a Business Analyst, you’re expected to:
Do a lot of investigative work, focused on deciding which data makes the most sense to use in which situation. If you don't have the data, it's your job to think about what tests can be done or how to extract the information you need to answer your questions;
Support your team in making data-based decisions by monitoring analysis and decisions, ensuring the flow of projects and making the process of taking risks comfortable despite the uncertainties;
Learning how to work with a large volume of data to build a solid foundation for decision making with calculated risks - even knowing that not all the answers are in the data and/or that not all the data you would like is available;Use tools like SQL, Python and Scala - taught during your first weeks with us - for data extraction;
Understand our products and interactions with other areas;
Take advantage of opportunities to grow and learn from a well-prepared and highly qualified team;
Opportunity to work in a complex, dynamic and diverse environment, participating in projects that will impact a large number of clients.
What are we looking for?
Analytical capacity: ease with numbers and calculations, having the ability to solve problems mathematically;
Business basics: dynamics between risks and opportunities, as well as interaction between business areas and technical areas (products/engineering);
Problem solving: ease and creativity to seek solutions to day-to-day challenges and achieve the best results;
Ability to understand how your decisions and work impact our customers' experience, seeking results that align with our purpose;
Willingness and ease of learning, especially for tools;
Openness to receive feedback and incorporate it into your daily life and development;
Adaptability to the multifunctional environment;
Profiles that add value to Nubank's culture.
Core Benefits
Chance of earning equity at Nu
Extended maternity and paternity leaves
Health and life insurance
NuCare - Our mental health and wellness assistance program
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
Vacations of 17 workdays with 25% vacation bonus
Gym partnership
Dental and Vision Insurance
Holiday Bonus (\"Aguinaldo\") of 30 days of pay per year
Food card
Work-from-home Allowance
Parental Consultancy
Relocation Assistance Package, if applicable
Role Location
Mexico City, MX
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nBusiness Analysts at Nubank\n\nAs a company at the forefront of the financial revolution in Brazil, Nubank has experienced exponential growth since its inception. To keep your growth path healthy, numerous critical decisions constantly need to be made. Business Analysts are fundamental in the decision process because they must not only be able to deal with large amounts of information and data, but also always think of ways to improve our clients' experience.\n\nIt is BA's responsibility to structure the data, analyze it and use the results to test different solutions with the aim of improving Nubank's efficiency.\n\nWe are looking for people who are independent and who are not afraid to take the initiative to identify and solve problems that are not necessarily obvious.\n\nYou can read more about it in our blog https://building.nubank.com.br and get some insights into how we work.\n\n \n\nAs a Business Analyst, you’re expected to:\n\n - Do a lot of investigative work, focused on deciding which data makes the most sense to use in which situation. If you don't have the data, it's your job to think about what tests can be done or how to extract the information you need to answer your questions;\n\n - Support your team in making data-based decisions by monitoring analysis and decisions, ensuring the flow of projects and making the process of taking risks comfortable despite the uncertainties;\n\n - Learning how to work with a large volume of data to build a solid foundation for decision making with calculated risks - even knowing that not all the answers are in the data and/or that not all the data you would like is available;Use tools like SQL, Python and Scala - taught during your first weeks with us - for data extraction;\n\n - Understand our products and interactions with other areas;\n\n - Take advantage of opportunities to grow and learn from a well-prepared and highly qualified team;\n\n - Opportunity to work in a complex, dynamic and diverse environment, participating in projects that will impact a large number of clients.\n\n What are we looking for?\n\n - Analytical capacity: ease with numbers and calculations, having the ability to solve problems mathematically;\n\n - Business basics: dynamics between risks and opportunities, as well as interaction between business areas and technical areas (products/engineering);\n\n - Problem solving: ease and creativity to seek solutions to day-to-day challenges and achieve the best results;\n\n - Ability to understand how your decisions and work impact our customers' experience, seeking results that align with our purpose;\n\n - Willingness and ease of learning, especially for tools;\n\n - Openness to receive feedback and incorporate it into your daily life and development;\n\n - Adaptability to the multifunctional environment;\n\n - Profiles that add value to Nubank's culture.\n\nCore Benefits\n\n - Chance of earning equity at Nu\n\n - Extended maternity and paternity leaves\n\n - Health and life insurance\n\n - NuCare - Our mental health and wellness assistance program\n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - Vacations of 17 workdays with 25% vacation bonus\n\n - Gym partnership\n\n - Dental and Vision Insurance\n\n - Holiday Bonus (\"Aguinaldo\") of 30 days of pay per year\n\n - Food card\n\n - Work-from-home Allowance\n\n - Parental Consultancy\n\n - Relocation Assistance Package, if applicable\n\nRole Location\n\nMexico City, MX\n\n\n\nWORK MODEL FOR THIS ROLE\n\nHybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6eea53ce-509d-41eb-bb30-faa391ad2f5d","title":"Senior Business Analyst","department":"Business Analyst","team":"Business Analyst","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Campinas","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"Campinas"}}},{"location":"Belo Horizonte","address":{"postalAddress":{"addressRegion":"Minas Gerais","addressCountry":"Brazil","addressLocality":"Belo Horizonte"}}},{"location":"Rio de Janeiro","address":{"postalAddress":{"addressRegion":"Rio de Janeiro","addressCountry":"Brazil","addressLocality":"Rio de Janeiro"}}}],"publishedAt":"2026-09-14T19:26:43.230+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/6eea53ce-509d-41eb-bb30-faa391ad2f5d","applyUrl":"https://jobs.ashbyhq.com/nubank/6eea53ce-509d-41eb-bb30-faa391ad2f5d/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Business Analysts at Nubank
As a company at the forefront of the financial revolution in Latin America, Nubank has experienced exponential growth since its inception. To keep that growth healthy and people-centered, we constantly need to make critical, data-informed decisions — and Business Analysts are at the heart of that process.
BAs work collaboratively across teams to structure and analyze data, challenge assumptions, and translate findings into real improvements in our customers' experience. You'll have the support of a highly qualified, diverse team, and plenty of room to grow.
We're looking for people who are curious, proactive, and energized by solving complex problems — not necessarily those with all the answers, but those who know how to find them.
You can read more about it in our blog and get some insights into how we work.
As a Business Analyst, you're expected to:
Do investigative work focused on deciding which data makes the most sense to use in each situation — and when the data isn't there yet, design the right tests or approaches to get it
Work closely with your team to support data-based decisions, ensuring project flow and making the process of taking calculated risks comfortable despite uncertainties
Work with large volumes of data to build a solid foundation for decision-making — knowing that not all answers are in the data, and that's okay
Use tools like SQL, Python, and Scala for data extraction and analysis — no prior experience needed, we teach these in your first weeks
Understand our products and how they interact with other areas of the business
Learn continuously from a well-prepared and highly qualified team
Work in a complex, dynamic, and diverse environment on projects that will impact a large number of customers
What we're looking for:
Analytical capacity: comfort with numbers and calculations, and the ability to solve problems methodically
Business basics: understanding the dynamics between risks and opportunities, and how business and technical areas (products/engineering) interact
Problem solving: creativity and practicality in finding solutions to day-to-day challenges
Awareness of how your decisions and work impact our customers' experience, seeking results that align with our purpose
Willingness to learn, especially when it comes to new tools — no coding experience required before joining
Openness to receive feedback and incorporate it into your development
Adaptability to a multifunctional environment
A profile that adds value to Nubank's culture
Our Benefits
Extended Parental Leave and Daycare Allowance for all parents
Parental Consultancy
NuCare – Psychological, Financial and Legal Assistance Program
Medical Plan, Dental Plan, and Life Insurance
Work-from-home Allowance
NuLanguage – Language Course Program
Nucleo – Our internal learning platform
Food/Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
Gym Partnerships
30 days of paid vacation
Chance of earning equity at Nubank
Relocation Assistance Package, if applicable
Work Model for this Role
Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nBusiness Analysts at Nubank\nAs a company at the forefront of the financial revolution in Latin America, Nubank has experienced exponential growth since its inception. To keep that growth healthy and people-centered, we constantly need to make critical, data-informed decisions — and Business Analysts are at the heart of that process.\nBAs work collaboratively across teams to structure and analyze data, challenge assumptions, and translate findings into real improvements in our customers' experience. You'll have the support of a highly qualified, diverse team, and plenty of room to grow.\nWe're looking for people who are curious, proactive, and energized by solving complex problems — not necessarily those with all the answers, but those who know how to find them.\nYou can read more about it in our blog and get some insights into how we work.\n\nAs a Business Analyst, you're expected to:\n\n - Do investigative work focused on deciding which data makes the most sense to use in each situation — and when the data isn't there yet, design the right tests or approaches to get it\n\n - Work closely with your team to support data-based decisions, ensuring project flow and making the process of taking calculated risks comfortable despite uncertainties\n\n - Work with large volumes of data to build a solid foundation for decision-making — knowing that not all answers are in the data, and that's okay\n\n - Use tools like SQL, Python, and Scala for data extraction and analysis — no prior experience needed, we teach these in your first weeks\n\n - Understand our products and how they interact with other areas of the business\n\n - Learn continuously from a well-prepared and highly qualified team\n\n - Work in a complex, dynamic, and diverse environment on projects that will impact a large number of customers\n\n\nWhat we're looking for:\n\n - Analytical capacity: comfort with numbers and calculations, and the ability to solve problems methodically\n\n - Business basics: understanding the dynamics between risks and opportunities, and how business and technical areas (products/engineering) interact\n\n - Problem solving: creativity and practicality in finding solutions to day-to-day challenges\n\n - Awareness of how your decisions and work impact our customers' experience, seeking results that align with our purpose\n\n - Willingness to learn, especially when it comes to new tools — no coding experience required before joining\n\n - Openness to receive feedback and incorporate it into your development\n\n - Adaptability to a multifunctional environment\n\n - A profile that adds value to Nubank's culture\n\n\nOur Benefits\n\n - Extended Parental Leave and Daycare Allowance for all parents\n\n - Parental Consultancy\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Medical Plan, Dental Plan, and Life Insurance\n\n - Work-from-home Allowance\n\n - NuLanguage – Language Course Program\n\n - Nucleo – Our internal learning platform\n\n - Food/Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Chance of earning equity at Nubank\n\n - Relocation Assistance Package, if applicable\n\n\nWork Model for this Role\nHybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"693fd9ab-4d48-49c5-8cf8-22acd92d6e1b","title":"Senior Business Analyst ","department":"Business Analyst","team":"Business Analyst","employmentType":"FullTime","location":"Ciudad de México","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-02T18:21:40.917+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Mexico City","addressCountry":"Mexico","addressLocality":"Mexico City"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/693fd9ab-4d48-49c5-8cf8-22acd92d6e1b","applyUrl":"https://jobs.ashbyhq.com/nubank/693fd9ab-4d48-49c5-8cf8-22acd92d6e1b/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Business Analysts at Nubank
As a company at the forefront of the financial revolution in Brazil, Nubank has experienced exponential growth since its inception. To keep your growth path healthy, numerous critical decisions constantly need to be made. Business Analysts are fundamental in the decision process because they must not only be able to deal with large amounts of information and data, but also always think of ways to improve our clients' experience.
It is BA's responsibility to structure the data, analyze it and use the results to test different solutions with the aim of improving Nubank's efficiency.
We are looking for people who are independent and who are not afraid to take the initiative to identify and solve problems that are not necessarily obvious.
You can read more about it in our blog and get some insights into how we work.
As a Business Analyst, you’re expected to:
Do a lot of investigative work, focused on deciding which data makes the most sense to use in which situation. If you don't have the data, it's your job to think about what tests can be done or how to extract the information you need to answer your questions;
Support your team in making data-based decisions by monitoring analysis and decisions, ensuring the flow of projects and making the process of taking risks comfortable despite the uncertainties;
Learning how to work with a large volume of data to build a solid foundation for decision making with calculated risks - even knowing that not all the answers are in the data and/or that not all the data you would like is available;Use tools like SQL, Python and Scala - taught during your first weeks with us - for data extraction;
Understand our products and interactions with other areas;
Take advantage of opportunities to grow and learn from a well-prepared and highly qualified team;
Opportunity to work in a complex, dynamic and diverse environment, participating in projects that will impact a large number of clients.
What are we looking for?
Analytical capacity: ease with numbers and calculations, having the ability to solve problems mathematically;
Business basics: dynamics between risks and opportunities, as well as interaction between business areas and technical areas (products/engineering);
Problem solving: ease and creativity to seek solutions to day-to-day challenges and achieve the best results;
Ability to understand how your decisions and work impact our customers' experience, seeking results that align with our purpose;
Willingness and ease of learning, especially for tools;
Openness to receive feedback and incorporate it into your daily life and development;
Adaptability to the multifunctional environment;
Profiles that add value to Nubank's culture.
Core Benefits
Chance of earning equity at Nu
Extended maternity and paternity leaves
Health and life insurance
NuCare - Our mental health and wellness assistance program
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
Vacations of 17 workdays with 25% vacation bonus
Gym partnership
Dental and Vision Insurance
Holiday Bonus (\"Aguinaldo\") of 30 days of pay per year
Food card
Work-from-home Allowance
Parental Consultancy
Relocation Assistance Package, if applicable
Role Location
Mexico City, MX
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nBusiness Analysts at Nubank\n\nAs a company at the forefront of the financial revolution in Brazil, Nubank has experienced exponential growth since its inception. To keep your growth path healthy, numerous critical decisions constantly need to be made. Business Analysts are fundamental in the decision process because they must not only be able to deal with large amounts of information and data, but also always think of ways to improve our clients' experience.\n\nIt is BA's responsibility to structure the data, analyze it and use the results to test different solutions with the aim of improving Nubank's efficiency.\n\nWe are looking for people who are independent and who are not afraid to take the initiative to identify and solve problems that are not necessarily obvious.\n\nYou can read more about it in our blog https://building.nubank.com.br and get some insights into how we work.\n\n \n\nAs a Business Analyst, you’re expected to:\n\n - Do a lot of investigative work, focused on deciding which data makes the most sense to use in which situation. If you don't have the data, it's your job to think about what tests can be done or how to extract the information you need to answer your questions;\n\n - Support your team in making data-based decisions by monitoring analysis and decisions, ensuring the flow of projects and making the process of taking risks comfortable despite the uncertainties;\n\n - Learning how to work with a large volume of data to build a solid foundation for decision making with calculated risks - even knowing that not all the answers are in the data and/or that not all the data you would like is available;Use tools like SQL, Python and Scala - taught during your first weeks with us - for data extraction;\n\n - Understand our products and interactions with other areas;\n\n - Take advantage of opportunities to grow and learn from a well-prepared and highly qualified team;\n\n - Opportunity to work in a complex, dynamic and diverse environment, participating in projects that will impact a large number of clients.\n\n What are we looking for?\n\n - Analytical capacity: ease with numbers and calculations, having the ability to solve problems mathematically;\n\n - Business basics: dynamics between risks and opportunities, as well as interaction between business areas and technical areas (products/engineering);\n\n - Problem solving: ease and creativity to seek solutions to day-to-day challenges and achieve the best results;\n\n - Ability to understand how your decisions and work impact our customers' experience, seeking results that align with our purpose;\n\n - Willingness and ease of learning, especially for tools;\n\n - Openness to receive feedback and incorporate it into your daily life and development;\n\n - Adaptability to the multifunctional environment;\n\n - Profiles that add value to Nubank's culture.\n\nCore Benefits\n\n - Chance of earning equity at Nu\n\n - Extended maternity and paternity leaves\n\n - Health and life insurance\n\n - NuCare - Our mental health and wellness assistance program\n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - Vacations of 17 workdays with 25% vacation bonus\n\n - Gym partnership\n\n - Dental and Vision Insurance\n\n - Holiday Bonus (\"Aguinaldo\") of 30 days of pay per year\n\n - Food card\n\n - Work-from-home Allowance\n\n - Parental Consultancy\n\n - Relocation Assistance Package, if applicable\n\nRole Location\n\nMexico City, MX\n\n\n\n\nWORK MODEL FOR THIS ROLE\n\nHybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"fdca5cfd-894e-4691-b03f-507593eb995d","title":"Lead Business Analyst","department":"Business Analyst","team":"Business Analyst","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-19T23:22:14.846+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/fdca5cfd-894e-4691-b03f-507593eb995d","applyUrl":"https://jobs.ashbyhq.com/nubank/fdca5cfd-894e-4691-b03f-507593eb995d/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Business Analysts at Nubank
As a company at the forefront of the financial revolution in Brazil, Nubank has experienced exponential growth since its inception. To keep your growth path healthy, numerous critical decisions constantly need to be made. Business Analysts are fundamental in the decision process because they must not only be able to deal with large amounts of information and data, but also always think of ways to improve our clients' experience.
It is BA's responsibility to structure the data, analyze it and use the results to test different solutions with the aim of improving Nubank's efficiency.
We are looking for people who are independent and who are not afraid to take the initiative to identify and solve problems that are not necessarily obvious.
You can read more about it in our blog and get some insights into how we work.
As a Business Analyst, you’re expected to:
Do a lot of investigative work, focused on deciding which data makes the most sense to use in which situation. If you don't have the data, it's your job to think about what tests can be done or how to extract the information you need to answer your questions;
Support your team in making data-based decisions by monitoring analysis and decisions, ensuring the flow of projects and making the process of taking risks comfortable despite the uncertainties;
Learning how to work with a large volume of data to build a solid foundation for decision making with calculated risks - even knowing that not all the answers are in the data and/or that not all the data you would like is available;Use tools like SQL, Python and Scala - taught during your first weeks with us - for data extraction;
Understand our products and interactions with other areas;
Take advantage of opportunities to grow and learn from a well-prepared and highly qualified team;
Opportunity to work in a complex, dynamic and diverse environment, participating in projects that will impact a large number of clients.
What are we looking for?
Analytical capacity: ease with numbers and calculations, having the ability to solve problems mathematically;
Business basics: dynamics between risks and opportunities, as well as interaction between business areas and technical areas (products/engineering);
Problem solving: ease and creativity to seek solutions to day-to-day challenges and achieve the best results;
Ability to understand how your decisions and work impact our customers' experience, seeking results that align with our purpose;
Willingness and ease of learning, especially for tools;
Openness to receive feedback and incorporate it into your daily life and development;
Adaptability to the multifunctional environment;
Profiles that add value to Nubank's culture.
Our Benefits
Chance of earning equity at Nubank
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nBusiness Analysts at Nubank\n\nAs a company at the forefront of the financial revolution in Brazil, Nubank has experienced exponential growth since its inception. To keep your growth path healthy, numerous critical decisions constantly need to be made. Business Analysts are fundamental in the decision process because they must not only be able to deal with large amounts of information and data, but also always think of ways to improve our clients' experience.\n\nIt is BA's responsibility to structure the data, analyze it and use the results to test different solutions with the aim of improving Nubank's efficiency.\n\nWe are looking for people who are independent and who are not afraid to take the initiative to identify and solve problems that are not necessarily obvious.\n\nYou can read more about it in our blog https://building.nubank.com.br and get some insights into how we work.\n\n \n\nAs a Business Analyst, you’re expected to:\n\n - Do a lot of investigative work, focused on deciding which data makes the most sense to use in which situation. If you don't have the data, it's your job to think about what tests can be done or how to extract the information you need to answer your questions;\n\n - Support your team in making data-based decisions by monitoring analysis and decisions, ensuring the flow of projects and making the process of taking risks comfortable despite the uncertainties;\n\n - Learning how to work with a large volume of data to build a solid foundation for decision making with calculated risks - even knowing that not all the answers are in the data and/or that not all the data you would like is available;Use tools like SQL, Python and Scala - taught during your first weeks with us - for data extraction;\n\n - Understand our products and interactions with other areas;\n\n - Take advantage of opportunities to grow and learn from a well-prepared and highly qualified team;\n\n - Opportunity to work in a complex, dynamic and diverse environment, participating in projects that will impact a large number of clients.\n\n What are we looking for?\n\n - Analytical capacity: ease with numbers and calculations, having the ability to solve problems mathematically;\n\n - Business basics: dynamics between risks and opportunities, as well as interaction between business areas and technical areas (products/engineering);\n\n - Problem solving: ease and creativity to seek solutions to day-to-day challenges and achieve the best results;\n\n - Ability to understand how your decisions and work impact our customers' experience, seeking results that align with our purpose;\n\n - Willingness and ease of learning, especially for tools;\n\n - Openness to receive feedback and incorporate it into your daily life and development;\n\n - Adaptability to the multifunctional environment;\n\n - Profiles that add value to Nubank's culture.\n\nOur Benefits\n\n - Chance of earning equity at Nubank\n\n - Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\n\nWORK MODEL FOR THIS ROLE\n\nHybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"fe6a3523-1c36-4c51-9105-65bfda03eaf1","title":"Pessoa Engenheira de Software Sênior - exclusiva para Pessoas com Deficiência","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-31T14:04:22.263+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/fe6a3523-1c36-4c51-9105-65bfda03eaf1","applyUrl":"https://jobs.ashbyhq.com/nubank/fe6a3523-1c36-4c51-9105-65bfda03eaf1/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Soluções simples de se usar são complexas de serem construídas. No Nubank, buscamos práticas de desenvolvimento de software que permitam com que nossos produtos simplifiquem a vida dos nossos clientes. Isso significa que no ambiente de trabalho se preze por utilizar uma variedade de tecnologias, ferramentas e metodologias de trabalho que venham a atingir esses objetivos.
Se você tem interesse em fazer parte do nosso time e não trabalha com as tecnologias que utilizamos aqui, não se preocupe! Temos uma trilha de aprendizado interna para oferecer suporte nessa jornada conosco! Confira um pouco mais do que utilizamos aqui:
Microsserviços escaláveis escritos em Clojure
Comunicação entre serviços com Kafka
Integração e deploy contínuo com AWS
Armazenamento de dados com Datomic e DynamoDB
Monitoramento e observabilidade com Prometheus
Manutenção de uma infraestrutura com alta-disponibilidade em Kubernetes
Moldar a experiência dos clientes interagindo com o app usando Flutter
Trabalhar com sistemas de larga escala e distribuídos
Colaborar na construção de microsserviços
Praticar conhecimentos em metodologias ágeis
Trabalhar com entrega contínua e infraestrutura como código
Sejam pessoas com deficiência (PcD);
Conhecimento prático em linguagens de programação para backend;
Prática em frameworks utilizados no desenvolvimento de backend;
Possuam habilidade de escrever um código de fácil entendimento e manutenção;
Que já tenha vivenciado ou estudado sobre práticas ágeis;
O Inglês é um diferencial. É importante que você esteja confortável em participar de ambientes com comunicação em inglês, e que tenha interesse em desenvolvê-lo, uma vez que o Nubank é uma empresa global. Oferecemos um programa de idiomas interno, o NuLanguage;
Disponibilidade para jornada de trabalho em tempo integral;
Chance de ganhar capital no Nubank;
Cartão Alimentação/Refeição (Vale Refeição e/ou Vale Alimentação)
Benefício de deslocamento (Vale Transporte)
NuCare – Programa de Assistência Psicológica, Financeira e Jurídica
Seguro de vida
Plano Médico
Plano Odontológico
NuLanguage – Programa de Curso de Idiomas
Nucleo - Nossa plataforma de aprendizagem de cursos
Licença parental estendida
Auxílio-creche
Subsídio para trabalhar em casa
Parcerias com academias
30 dias de férias remuneradas
Pacote de Auxílio Relocação, quando aplicável.
Híbrido (2 a 3 vezes por semana)
Nosso modelo híbrido prevê a ida ao escritório pelo menos duas vezes por semana, em dias estratégicos definidos para maximizar a conexão e a colaboração entre os times. Para mais detalhes, visite https://building.nubank.com/pt-br/nu-trabalho-hibrido-modelo/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\n\nENGENHARIA NO NUBANK\n\nSoluções simples de se usar são complexas de serem construídas. No Nubank, buscamos práticas de desenvolvimento de software que permitam com que nossos produtos simplifiquem a vida dos nossos clientes. Isso significa que no ambiente de trabalho se preze por utilizar uma variedade de tecnologias, ferramentas e metodologias de trabalho que venham a atingir esses objetivos.\n\n\nSe você tem interesse em fazer parte do nosso time e não trabalha com as tecnologias que utilizamos aqui, não se preocupe! Temos uma trilha de aprendizado interna para oferecer suporte nessa jornada conosco! Confira um pouco mais do que utilizamos aqui:\n\n - Microsserviços escaláveis escritos em Clojure\n\n - Comunicação entre serviços com Kafka\n\n - Integração e deploy contínuo com AWS\n\n - Armazenamento de dados com Datomic e DynamoDB\n\n - Monitoramento e observabilidade com Prometheus\n\n - Manutenção de uma infraestrutura com alta-disponibilidade em Kubernetes\n\n - Moldar a experiência dos clientes interagindo com o app usando Flutter\n\n\n \n\n\nRESPONSABILIDADES\n\n - Trabalhar com sistemas de larga escala e distribuídos\n\n - Colaborar na construção de microsserviços\n\n - Praticar conhecimentos em metodologias ágeis\n\n - Trabalhar com entrega contínua e infraestrutura como código\n\n\n \n\n\nESTAMOS BUSCANDO PROFISSIONAIS QUE\n\n - Sejam pessoas com deficiência (PcD);\n\n - Conhecimento prático em linguagens de programação para backend;\n\n - Prática em frameworks utilizados no desenvolvimento de backend;\n\n - Possuam habilidade de escrever um código de fácil entendimento e manutenção;\n\n - Que já tenha vivenciado ou estudado sobre práticas ágeis;\n\n - O Inglês é um diferencial. É importante que você esteja confortável em participar de ambientes com comunicação em inglês, e que tenha interesse em desenvolvê-lo, uma vez que o Nubank é uma empresa global. Oferecemos um programa de idiomas interno, o NuLanguage;\n\n - Disponibilidade para jornada de trabalho em tempo integral;\n\n\nBENEFÍCIOS\n\n - Chance de ganhar capital no Nubank;\n\n - Cartão Alimentação/Refeição (Vale Refeição e/ou Vale Alimentação)\n\n - Benefício de deslocamento (Vale Transporte)\n\n - NuCare – Programa de Assistência Psicológica, Financeira e Jurídica\n\n - Seguro de vida\n\n - Plano Médico\n\n - Plano Odontológico\n\n - NuLanguage – Programa de Curso de Idiomas\n\n - Nucleo - Nossa plataforma de aprendizagem de cursos\n\n - Licença parental estendida\n\n - Auxílio-creche\n\n - Subsídio para trabalhar em casa\n\n - Parcerias com academias\n\n - 30 dias de férias remuneradas\n\n - Pacote de Auxílio Relocação, quando aplicável.\n\n\n \n\n\nMODELO DE TRABALHO PARA ESTA POSIÇÃO\n\nHíbrido (2 a 3 vezes por semana)\nNosso modelo híbrido prevê a ida ao escritório pelo menos duas vezes por semana, em dias estratégicos definidos para maximizar a conexão e a colaboração entre os times. Para mais detalhes, visite https://building.nubank.com/pt-br/nu-trabalho-hibrido-modelo/\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"9fbf56a9-9273-4519-b7e6-3a69f7481bb7","title":"Senior Software Engineer","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Toronto","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-19T23:25:10.816+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/9fbf56a9-9273-4519-b7e6-3a69f7481bb7","applyUrl":"https://jobs.ashbyhq.com/nubank/9fbf56a9-9273-4519-b7e6-3a69f7481bb7/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Our Engineering team helps Nubank to create and use the technology that provides us to build the best financial products. We strive for state-of-the-art software development practices that currently include a variety of technologies. While we value candidates that are familiar with them, we are also confident that software engineers who are interested in joining Nubank will be able to learn from our team. The software engineer is focused on software development with Clojure as main programming language (We will teach you Clojure). Main responsibilities:
Horizontally scalable microservices written mostly in Clojure, using Finagle and leveraging upon functional programming techniques and hexagonal architecture
High throughput jobs and inter-service communication using Kafka
Continuous Integration and Deployment into AWS
Storing data in Datomic and DynamoDB
Monitoring and observability with Prometheus
Running as much as possible in Kubernetes
We are a process-light organization that values human interactions. We value working in small, independent teams that feel like small startups within the company, and eschew coupling and centralizing where realistic. We understand that execution is the key to success and optimize processes to remove bottlenecks.
Work with large scale distributed systems, understanding their broad architecture
Plan and execute on entire features, collaborating with peers while planning the work ahead
Collaborate in building microservices and work with continuous delivery and infrastructure as code
Work with agile software development methodologies
Write, test, instrument, document, and maintain code
Pair, and participate in code reviews, to grow and contribute to the growth of others in and around the team
Collaborate closely with Product, Design, and partner Engineering teams to build new experiences
Participate in on-call rotations for your team and respond to incidents as necessary
Work focused on backend applications, and be open to contribute to mobile and frontend development, according to business needs
At least 6 years of experience developing digital products
Ability to quickly understand technical and business requirements, translating them into technical design and implementation
A problem-solver who is able to communicate effectively across functional teams
A software engineer who cares deeply about user experience
Proven understanding of object-oriented or functional programming language
Notions of distributed systems and familiarity with cloud technologies
Have practical knowledge of agile software development methodologies and previous experience with CI/CD
Advanced English skills
Health Insurance
Life Insurance
Pension Plan
Extended maternity and paternity leaves
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
Vacations
Total compensation includes base salary, RSUs and benefits.
Base salary range: $147,996 - $185,004
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\n\nABOUT THE ROLE\n\nOur Engineering team helps Nubank to create and use the technology that provides us to build the best financial products. We strive for state-of-the-art software development practices that currently include a variety of technologies. While we value candidates that are familiar with them, we are also confident that software engineers who are interested in joining Nubank will be able to learn from our team. The software engineer is focused on software development with Clojure as main programming language (We will teach you Clojure). Main responsibilities:\n\n - Horizontally scalable microservices written mostly in Clojure, using Finagle and leveraging upon functional programming techniques and hexagonal architecture\n\n - High throughput jobs and inter-service communication using Kafka\n\n - Continuous Integration and Deployment into AWS\n\n - Storing data in Datomic and DynamoDB\n\n - Monitoring and observability with Prometheus\n\n - Running as much as possible in Kubernetes\n\nWe are a process-light organization that values human interactions. We value working in small, independent teams that feel like small startups within the company, and eschew coupling and centralizing where realistic. We understand that execution is the key to success and optimize processes to remove bottlenecks.\n\n\n\n\nYOU WILL BE RESPONSIBLE FOR\n\n - Work with large scale distributed systems, understanding their broad architecture\n\n - Plan and execute on entire features, collaborating with peers while planning the work ahead\n\n - Collaborate in building microservices and work with continuous delivery and infrastructure as code\n\n - Work with agile software development methodologies\n\n - Write, test, instrument, document, and maintain code\n\n - Pair, and participate in code reviews, to grow and contribute to the growth of others in and around the team\n\n - Collaborate closely with Product, Design, and partner Engineering teams to build new experiences\n\n - Participate in on-call rotations for your team and respond to incidents as necessary\n\n - Work focused on backend applications, and be open to contribute to mobile and frontend development, according to business needs\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\n - At least 6 years of experience developing digital products\n\n - Ability to quickly understand technical and business requirements, translating them into technical design and implementation\n\n - A problem-solver who is able to communicate effectively across functional teams\n\n - A software engineer who cares deeply about user experience\n\n - Proven understanding of object-oriented or functional programming language\n\n - Notions of distributed systems and familiarity with cloud technologies\n\n - Have practical knowledge of agile software development methodologies and previous experience with CI/CD\n\n - Advanced English skills \n\n\nOUR BENEFITS\n\n - Health Insurance\n\n - Life Insurance\n\n - Pension Plan\n\n - Extended maternity and paternity leaves \n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - NuCare - Our mental health and wellness assistance program\n\n - Vacations\n \n\nTotal compensation includes base salary, RSUs and benefits. \nBase salary range: $147,996 - $185,004\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"619bfe47-7d60-40b3-9ce9-cc0a4d9d7816","title":"Senior Staff Engineer, AI Core","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Palo Alto","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-19T23:34:14.827+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Palo Alto"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/619bfe47-7d60-40b3-9ce9-cc0a4d9d7816","applyUrl":"https://jobs.ashbyhq.com/nubank/619bfe47-7d60-40b3-9ce9-cc0a4d9d7816/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
About the Role
At Nu, the AI Private Banker is our intelligent financial partner that helps millions of customers understand their finances, make confident decisions, and take action seamlessly. As a Staff Software Engineer on this team, you'll define the technical architecture that powers conversational AI, recommendation engines, and personalized financial experiences across mobile and web.
You'll own the full stack from Flutter mobile apps that reach millions of users to distributed backend systems that process real-time recommendations and conversational AI interactions. This isn't just about building features; it's about creating the engineering foundation that makes financial empowerment accessible at scale.
Here, every technical decision you make directly impacts how millions of people experience financial guidance. You'll work at the intersection of banking and frontier AI, building systems that are both innovative and reliable. Behind every product interaction, there are curious minds redefining what's possible—and you'll be one of them.
You'll be responsible for
Lead the technical architecture and design decisions for AI Private Banker's full-stack platform, ensuring scalability and performance across mobile and backend systems.
Build and maintain Flutter mobile applications that deliver seamless conversational AI experiences to millions of users across iOS, Android, and Web.
Design and implement distributed backend services that power recommendation engines, conversational AI integration, and real-time personalization.
Collaborate with product, design, and data teams to translate ambitious product goals into clear, phased technical roadmaps.
Drive engineering best practices across the team through code reviews, technical mentorship, and architectural guidance.
Own the technical strategy for deploying and maintaining a unified user experience across multiple platforms and markets.
Integrate AI/ML model outputs into consumer-facing applications, ensuring real-time performance and reliability.
Make decisive technical trade-offs that balance innovation, scalability, and operational excellence.
We are looking for a person who has
Required
Experience as a Sr. Staff/Staff Engineer shipping complex, large-scale consumer-facing mobile applications.
Strong track record of designing, building, and operating high-throughput, fault-tolerant backend services using microservices architecture and event-driven design.
Proven ability to take complete technical ownership of a major product area, making informed trade-offs on architecture and implementation.
Experience working with data systems, APIs, and pipelines necessary to power AI/ML outputs within user interfaces.
Track record of leading technical initiatives and mentoring other engineers on architecture, performance, and operational excellence.
Nice to have
Experience in the FinTech or highly regulated industry.
Familiarity with cloud-native development (AWS).
Proficiency in one or more backend languages suitable for high-scale applications (e.g., Go, Java, Python, Clojure).
Experience building conversational AI interfaces or recommendation systems.
Track record of scaling mobile applications across multiple global markets
Benefits:
Top Tier Medical Insurance
Top Tier Dental and Vision Insurance
20 days off, 14 company holidays, and a great culture that emphasizes work-life balance.
Life Insurance and AD&D
Extended maternity and paternity leaves
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
401K
Saving Plans - Health Saving Account and Flexible Spending Account
Compensation:
Total compensation includes base salary, RSUs, and benefits. Base salary: $345k+ annually.
Location for this opportunity
Palo Alto, United States
Work Model for this Role
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nAbout the Role\n\nAt Nu, the AI Private Banker is our intelligent financial partner that helps millions of customers understand their finances, make confident decisions, and take action seamlessly. As a Staff Software Engineer on this team, you'll define the technical architecture that powers conversational AI, recommendation engines, and personalized financial experiences across mobile and web.\n\nYou'll own the full stack from Flutter mobile apps that reach millions of users to distributed backend systems that process real-time recommendations and conversational AI interactions. This isn't just about building features; it's about creating the engineering foundation that makes financial empowerment accessible at scale.\n\nHere, every technical decision you make directly impacts how millions of people experience financial guidance. You'll work at the intersection of banking and frontier AI, building systems that are both innovative and reliable. Behind every product interaction, there are curious minds redefining what's possible—and you'll be one of them.\n\n \n\nYou'll be responsible for\n\n - Lead the technical architecture and design decisions for AI Private Banker's full-stack platform, ensuring scalability and performance across mobile and backend systems.\n\n - Build and maintain Flutter mobile applications that deliver seamless conversational AI experiences to millions of users across iOS, Android, and Web.\n\n - Design and implement distributed backend services that power recommendation engines, conversational AI integration, and real-time personalization.\n\n - Collaborate with product, design, and data teams to translate ambitious product goals into clear, phased technical roadmaps.\n\n - Drive engineering best practices across the team through code reviews, technical mentorship, and architectural guidance.\n\n - Own the technical strategy for deploying and maintaining a unified user experience across multiple platforms and markets.\n\n - Integrate AI/ML model outputs into consumer-facing applications, ensuring real-time performance and reliability.\n\n - Make decisive technical trade-offs that balance innovation, scalability, and operational excellence.\n\n \n\nWe are looking for a person who has\n\nRequired\n\n - Experience as a Sr. Staff/Staff Engineer shipping complex, large-scale consumer-facing mobile applications.\n\n - Strong track record of designing, building, and operating high-throughput, fault-tolerant backend services using microservices architecture and event-driven design.\n\n - Proven ability to take complete technical ownership of a major product area, making informed trade-offs on architecture and implementation.\n\n - Experience working with data systems, APIs, and pipelines necessary to power AI/ML outputs within user interfaces.\n\n - Track record of leading technical initiatives and mentoring other engineers on architecture, performance, and operational excellence.\n\n \n\nNice to have\n\n - Experience in the FinTech or highly regulated industry.\n\n - Familiarity with cloud-native development (AWS).\n\n - Proficiency in one or more backend languages suitable for high-scale applications (e.g., Go, Java, Python, Clojure).\n\n - Experience building conversational AI interfaces or recommendation systems.\n\n - Track record of scaling mobile applications across multiple global markets\n\nBenefits:\n\n - Top Tier Medical Insurance\n\n - Top Tier Dental and Vision Insurance\n\n - 20 days off, 14 company holidays, and a great culture that emphasizes work-life balance. \n\n - Life Insurance and AD&D\n\n - Extended maternity and paternity leaves \n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - NuCare - Our mental health and wellness assistance program\n\n - 401K\n\n - Saving Plans - Health Saving Account and Flexible Spending Account\n\n\nCompensation:\nTotal compensation includes base salary, RSUs, and benefits. Base salary: $345k+ annually.\n\n\nLocation for this opportunity\n\nPalo Alto, United States\n\n \n\nWork Model for this Role\n\nHybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"905d91da-d7d7-4ddf-b5a8-76d7e57ed003","title":"Principal Product Designer","department":"Executive","team":"Executive","employmentType":"FullTime","location":"Palo Alto","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-19T23:35:06.623+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Palo Alto"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/905d91da-d7d7-4ddf-b5a8-76d7e57ed003","applyUrl":"https://jobs.ashbyhq.com/nubank/905d91da-d7d7-4ddf-b5a8-76d7e57ed003/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
As a Principal Product Designer, you are the senior-most design authority on the team. You are a visionary with the ability to execute swiftly, articulating solutions that don't just improve the status quo but redefine it. This is an IC9-level role, meaning you operate with exceptional autonomy to drive strategic change across multiple countries and functions.
You will be the guardian of our \"purple\" identity, responsible for defining 0-1 experiences and elevating the level of craftsmanship across our entire global product. From leading the next generation of our illustration system to architecting the core interaction patterns of our homepage, your work will set the technical and aesthetic foundations that millions of people interact with daily. You are a consultant to leadership, a mentor to the guild, and a pioneer of design excellence.
Define the Vision: Lead the creation of 0-1 product experiences, setting a high bar for concept and quality that inspires the entire design organization.
Evolve the Visual Identity: Spearhead the global transition to our new illustration system. Define scalable guidelines that move us from current standards to a unified, global language.
Architect Core Interactions: Define the structural patterns and widgets for the Nu homepage. Deliver production-ready specifications that bridge the gap between high-level design and engineering execution.
Unify Global Design: Eliminate fragmentation across Brazil, Mexico, and Colombia. You will create a cohesive design language that feels like \"one Nu\" while intelligently allowing for local market flexibility.
Drive Strategic Roadmap: Act as an advisor to business leadership, translating organizational strategy into a tangible design roadmap and removing blocks to ensure a world-class user experience.
Mentor and Influence: Act as an ambassador for design craft. You will coach senior design leaders and foster a culture of open communication, empathy, and continuous improvement.
Master AI & Innovation: Identify breakthrough opportunities to integrate AI into the design workflow and product experience, ensuring ethical standards and user trust are always prioritized.
Required:
Deep Design Mastery: Extensive experience leading design at a global scale, with a portfolio that demonstrates world-class visual craft, UI excellence, and systems thinking.
Proven Strategic Leadership: Ability to drive large-scale organizational transformations and influence enterprise-level strategy through design.
Architectural Thinking: Deep expertise in design systems, interaction patterns, and creating scalable frameworks for complex digital products.
Swift Execution: A \"visionary who does\"—the ability to quickly prototype and articulate high-fidelity solutions that solve complex, ambiguous business problems.
Exceptional Communication: Mastery in communicating complex design logic to executive stakeholders and mentoring other designers to improve their persuasive storytelling.
Global Perspective: Experience working across diverse markets and cultures, with the ability to balance global consistency and local relevance.
Nice to Have:
Experience in pioneering AI-driven design tools or features.
A high leverage compensation package benchmarked against global tech leaders, combining a competitive base salary ($312,000) with significant equity (RSUs) to ensure your success is directly tied to the long-term growth of the purple future we are building together.
Top Tier Medical Insurance
Top Tier Dental and Vision Insurance
401(k) matching
20 days time off, 14 company holidays, and great culture that emphasizes work life balance.
Life Insurance and AD&D
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
Extended maternity and paternity leaves
Saving Plans - Health Saving Account and Flexible Spending Account
Twice a week in the office (Palo Alto) + quarterly trips to Sao Paulo (Brazil) to build relationships with coworkers.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\n\nABOUT THE ROLE\n\nAs a Principal Product Designer, you are the senior-most design authority on the team. You are a visionary with the ability to execute swiftly, articulating solutions that don't just improve the status quo but redefine it. This is an IC9-level role, meaning you operate with exceptional autonomy to drive strategic change across multiple countries and functions.\n\nYou will be the guardian of our \"purple\" identity, responsible for defining 0-1 experiences and elevating the level of craftsmanship across our entire global product. From leading the next generation of our illustration system to architecting the core interaction patterns of our homepage, your work will set the technical and aesthetic foundations that millions of people interact with daily. You are a consultant to leadership, a mentor to the guild, and a pioneer of design excellence.\n\n\n\n\nRESPONSIBILITIES\n\n - Define the Vision: Lead the creation of 0-1 product experiences, setting a high bar for concept and quality that inspires the entire design organization.\n\n - Evolve the Visual Identity: Spearhead the global transition to our new illustration system. Define scalable guidelines that move us from current standards to a unified, global language.\n\n - Architect Core Interactions: Define the structural patterns and widgets for the Nu homepage. Deliver production-ready specifications that bridge the gap between high-level design and engineering execution.\n\n - Unify Global Design: Eliminate fragmentation across Brazil, Mexico, and Colombia. You will create a cohesive design language that feels like \"one Nu\" while intelligently allowing for local market flexibility.\n\n - Drive Strategic Roadmap: Act as an advisor to business leadership, translating organizational strategy into a tangible design roadmap and removing blocks to ensure a world-class user experience.\n\n - Mentor and Influence: Act as an ambassador for design craft. You will coach senior design leaders and foster a culture of open communication, empathy, and continuous improvement.\n\n - Master AI & Innovation: Identify breakthrough opportunities to integrate AI into the design workflow and product experience, ensuring ethical standards and user trust are always prioritized.\n\n\nQUALIFICATIONS\n\nRequired:\n\n - Deep Design Mastery: Extensive experience leading design at a global scale, with a portfolio that demonstrates world-class visual craft, UI excellence, and systems thinking.\n\n - Proven Strategic Leadership: Ability to drive large-scale organizational transformations and influence enterprise-level strategy through design.\n\n - Architectural Thinking: Deep expertise in design systems, interaction patterns, and creating scalable frameworks for complex digital products.\n\n - Swift Execution: A \"visionary who does\"—the ability to quickly prototype and articulate high-fidelity solutions that solve complex, ambiguous business problems.\n\n - Exceptional Communication: Mastery in communicating complex design logic to executive stakeholders and mentoring other designers to improve their persuasive storytelling.\n\n - Global Perspective: Experience working across diverse markets and cultures, with the ability to balance global consistency and local relevance.\n\nNice to Have:\n\n - Experience in pioneering AI-driven design tools or features.\n\n\nOUR BENEFITS\n\n - A high leverage compensation package benchmarked against global tech leaders, combining a competitive base salary ($312,000) with significant equity (RSUs) to ensure your success is directly tied to the long-term growth of the purple future we are building together.\n\n - Top Tier Medical Insurance\n\n - Top Tier Dental and Vision Insurance\n\n - 401(k) matching\n\n - 20 days time off, 14 company holidays, and great culture that emphasizes work life balance. \n\n - Life Insurance and AD&D\n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - NuCare - Our mental health and wellness assistance program\n\n - Extended maternity and paternity leaves \n\n - Saving Plans - Health Saving Account and Flexible Spending Account\n\n - Twice a week in the office (Palo Alto) + quarterly trips to Sao Paulo (Brazil) to build relationships with coworkers. \n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f5dd7afe-8d06-4111-9099-c52095ac1936","title":"Lead Software Engineer (Crypto, SV) - US - IC6 - 2026","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Palo Alto","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-17T17:02:19.541+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Palo Alto"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/f5dd7afe-8d06-4111-9099-c52095ac1936","applyUrl":"https://jobs.ashbyhq.com/nubank/f5dd7afe-8d06-4111-9099-c52095ac1936/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Nu is building secure, compliant crypto infrastructure that will expand financial access for millions of people across Latin America. As part of that effort, we're bringing personalized, data-driven crypto experiences to our customers through an internal conversational AI platform which is powered by their portfolio, risk appetite, market conditions, and financial behavior.
We're looking for a Lead Software Engineer who sits at the intersection of crypto products, customer data, and applied AI integration. You'll work closely with our core crypto engineering team — leveraging and contributing to blockchain integrations, wallet and portfolio data, and on-chain signals — and turn that into rich, reliable, personalized context that powers conversational and agentic experiences built by our AI platform partners.
You'll design and operate the data pipelines and integration layers that make crypto data usable, safe, and meaningful at scale for millions of customers with different profiles, risk tolerances, and levels of crypto knowledge. You'll partner with ML engineers on the platform side, who bring the modeling and retrieval expertise, while you own the crypto data foundation they build on.
Integrate with blockchain protocols and core crypto systems, collaborating with the core crypto team, to source portfolio, transaction, and market data.
Design and build data pipelines that transform raw crypto and customer data into structured, reliable context for AI-driven experiences.
Partner with the AI platform team and their MLEs to define data contracts, tool interfaces, and context schemas that support personalized, conversational crypto experiences.
Model and reason about customer profiles — risk appetite, portfolio composition, crypto literacy, and behavior — to drive relevant, personalized insights.
Ensure data freshness, consistency, and correctness for information flowing into customer-facing conversational surfaces maintained by another team.
Build in safeguards against unsafe or misleading outputs (e.g., stale data, untrusted market/portfolio data, hallucinated financial claims).
Operate these pipelines and integrations at scale and with the reliability expected of customer-facing financial infrastructure.
Collaborate with product, compliance, and the AI platform team to ship personalized crypto features responsibly.
Required
Experience building data pipelines and integration layers that connect backend/product data to AI-driven systems (context engineering, tool/function calling) — collaborating with ML engineers rather than owning model training.
Solid understanding of blockchain concepts and crypto products (wallets, portfolios, transactions, on-chain data), with the ability to integrate deeply with protocols and core crypto infrastructure.
Experience working with customer data and behavior to drive personalization (segmentation, risk profiling, usage patterns).
Strong distributed-systems fundamentals — experience designing and operating data pipelines and services at scale (throughput, consistency, failure handling, freshness, reliability), rather than expertise tied to a specific programming language.
Comfort working as a cross-team interface — translating a platform team's integration needs into clear data contracts and APIs.
Awareness of the risks of exposing financial data to LLM-driven surfaces (data integrity, injection risks, appropriate guardrails).
Nice to have
Experience with specific blockchain protocols (Ethereum, Bitcoin, Solana) and their data/integration patterns.
Prior work integrating with RAG systems or agent tooling in a regulated or high-stakes domain.
Experience in fintech, payments, or financial services with personalization or recommendation systems.
Familiarity with vector databases, embeddings, or context-retrieval infrastructure.
Experience partnering with conversational AI or LLM platform teams as a data provider.
Location: Palo Alto, United States
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE\n\nNu is building secure, compliant crypto infrastructure that will expand financial access for millions of people across Latin America. As part of that effort, we're bringing personalized, data-driven crypto experiences to our customers through an internal conversational AI platform which is powered by their portfolio, risk appetite, market conditions, and financial behavior.\n\nWe're looking for a Lead Software Engineer who sits at the intersection of crypto products, customer data, and applied AI integration. You'll work closely with our core crypto engineering team — leveraging and contributing to blockchain integrations, wallet and portfolio data, and on-chain signals — and turn that into rich, reliable, personalized context that powers conversational and agentic experiences built by our AI platform partners.\n\nYou'll design and operate the data pipelines and integration layers that make crypto data usable, safe, and meaningful at scale for millions of customers with different profiles, risk tolerances, and levels of crypto knowledge. You'll partner with ML engineers on the platform side, who bring the modeling and retrieval expertise, while you own the crypto data foundation they build on.\n\n\n\n\nYOU'LL BE RESPONSIBLE FOR\n\n - Integrate with blockchain protocols and core crypto systems, collaborating with the core crypto team, to source portfolio, transaction, and market data.\n\n - Design and build data pipelines that transform raw crypto and customer data into structured, reliable context for AI-driven experiences.\n\n - Partner with the AI platform team and their MLEs to define data contracts, tool interfaces, and context schemas that support personalized, conversational crypto experiences.\n\n - Model and reason about customer profiles — risk appetite, portfolio composition, crypto literacy, and behavior — to drive relevant, personalized insights.\n\n - Ensure data freshness, consistency, and correctness for information flowing into customer-facing conversational surfaces maintained by another team.\n\n - Build in safeguards against unsafe or misleading outputs (e.g., stale data, untrusted market/portfolio data, hallucinated financial claims).\n\n - Operate these pipelines and integrations at scale and with the reliability expected of customer-facing financial infrastructure.\n\n - Collaborate with product, compliance, and the AI platform team to ship personalized crypto features responsibly.\n\n\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\nRequired\n\n - Experience building data pipelines and integration layers that connect backend/product data to AI-driven systems (context engineering, tool/function calling) — collaborating with ML engineers rather than owning model training.\n\n - Solid understanding of blockchain concepts and crypto products (wallets, portfolios, transactions, on-chain data), with the ability to integrate deeply with protocols and core crypto infrastructure.\n\n - Experience working with customer data and behavior to drive personalization (segmentation, risk profiling, usage patterns).\n\n - Strong distributed-systems fundamentals — experience designing and operating data pipelines and services at scale (throughput, consistency, failure handling, freshness, reliability), rather than expertise tied to a specific programming language.\n\n - Comfort working as a cross-team interface — translating a platform team's integration needs into clear data contracts and APIs.\n\n - Awareness of the risks of exposing financial data to LLM-driven surfaces (data integrity, injection risks, appropriate guardrails).\n\n\n\nNice to have\n\n - Experience with specific blockchain protocols (Ethereum, Bitcoin, Solana) and their data/integration patterns.\n\n - Prior work integrating with RAG systems or agent tooling in a regulated or high-stakes domain.\n\n - Experience in fintech, payments, or financial services with personalization or recommendation systems.\n\n - Familiarity with vector databases, embeddings, or context-retrieval infrastructure.\n\n - Experience partnering with conversational AI or LLM platform teams as a data provider.\n\n\n\nLocation: Palo Alto, United States\n\n\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"fd2e7ff7-2d68-4064-a229-3e131cf30bb4","title":"Customer Excellence Senior Analyst - Bogotá (Bilingual Experience) ","department":"Operations","team":"Operations","employmentType":"FullTime","location":"Bogota","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-20T11:54:48.817+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Bogota","addressCountry":"Colombia","addressLocality":"Bogota"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/fd2e7ff7-2d68-4064-a229-3e131cf30bb4","applyUrl":"https://jobs.ashbyhq.com/nubank/fd2e7ff7-2d68-4064-a229-3e131cf30bb4/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
About the Role
You’ll be part of Nu’s global expansion one of the most exciting chapters in our story. As we enter new international markets, customer experience is our most powerful differentiator, and this role sits at the heart of it.
As a Customer Experience Analyst on our internationalization team, you’ll be a founding member of a CX operation built from scratch in a brand-new country. That means you’ll do more than handle customer interactions — you’ll help shape how we operate, train, and grow across borders. From delivering mind-blowingly great support to identifying process gaps and turning customer feedback into business insight, your work will directly influence what Nu looks like for customers in new markets around the world.
This is a role for someone who thrives in fast-moving environments, cares deeply about people, and is excited by the challenge of building something from the ground up — with the full backing of a global platform behind them.
You’ll be responsible for
Deliver first and second level customer support across chat, email, back-office, and phone channels, consistently meeting CX metrics and ensuring an outstanding customer experience in all supported languages.
Manage the CX knowledge base and training processes to ensure team members are equipped to handle all case types — including complex and escalation-worthy situations — with confidence.
Monitor CX metrics, identify trends and opportunities, and design and implement action plans to continuously improve performance and customer satisfaction.
Alert relevant stakeholders to operational needs and opportunities, including headcount requirements, training gaps, and people-related inputs.
Coordinate local initiatives with broader organizational and cross-functional efforts involving the Xpeer team, including support for new international market launches.
Ensure all customer excellence processes are documented, accessible, and kept up to date at the squad level.
Switch seamlessly across support squads and roles as the team grows and evolves, bringing consistency and energy to each area.
We are looking for a person who has
Required
2 to 3 years of experience in customer service or operations roles, ideally in high-volume or fast-paced environments.
Bilingual proficiency in Spanish plus at least one of the following languages: English, Portuguese, German, Italian or French— written and spoken. Language skills will be evaluated during the hiring process.
Strong analytical and data-driven mindset, with the ability to read metrics, spot patterns, and turn insights into action.
Excellent people skills: you genuinely enjoy engaging with customers and colleagues from diverse backgrounds, and you go the extra mile to create memorable experiences.
Comfort working across multiple tools, topics, and roles simultaneously — multitasking comes naturally to you.
Studying for or holding a professional degree in any field.
Nice to have
Proficiency in more than one additional language from the list above.
Experience with knowledge base management or training coordination.
Familiarity with CX platforms, ticketing tools, or support metrics dashboards.
Location for this Opportunity
Bogotá, Colombia.
This is a fully on-site role based at our Bogotá office.
Our Benefits
Chance of earning equity at Nu
Extended maternity and paternity leaves
Health and life insurance
NuCare — Our mental health and wellness assistance program
Nucleo — Our learning platform of courses
NuLanguage — Our language learning program
Vacations of 15 workdays
Gym partnership
Work-from-home Allowance
Parental Consultancy
Relocation Assistance Package, if applicable
Explore how we build technology at Nubank
🎥 youtube.com/@building.nubank
🎧 Listen to our stories on Spotify
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nAbout the Role\n\nYou’ll be part of Nu’s global expansion one of the most exciting chapters in our story. As we enter new international markets, customer experience is our most powerful differentiator, and this role sits at the heart of it.\n\nAs a Customer Experience Analyst on our internationalization team, you’ll be a founding member of a CX operation built from scratch in a brand-new country. That means you’ll do more than handle customer interactions — you’ll help shape how we operate, train, and grow across borders. From delivering mind-blowingly great support to identifying process gaps and turning customer feedback into business insight, your work will directly influence what Nu looks like for customers in new markets around the world.\n\nThis is a role for someone who thrives in fast-moving environments, cares deeply about people, and is excited by the challenge of building something from the ground up — with the full backing of a global platform behind them.\n\nYou’ll be responsible for\n\n - Deliver first and second level customer support across chat, email, back-office, and phone channels, consistently meeting CX metrics and ensuring an outstanding customer experience in all supported languages.\n\n - Manage the CX knowledge base and training processes to ensure team members are equipped to handle all case types — including complex and escalation-worthy situations — with confidence.\n\n - Monitor CX metrics, identify trends and opportunities, and design and implement action plans to continuously improve performance and customer satisfaction.\n\n - Alert relevant stakeholders to operational needs and opportunities, including headcount requirements, training gaps, and people-related inputs.\n\n - Coordinate local initiatives with broader organizational and cross-functional efforts involving the Xpeer team, including support for new international market launches.\n\n - Ensure all customer excellence processes are documented, accessible, and kept up to date at the squad level.\n\n - Switch seamlessly across support squads and roles as the team grows and evolves, bringing consistency and energy to each area.\n\nWe are looking for a person who has\n\nRequired\n\n - 2 to 3 years of experience in customer service or operations roles, ideally in high-volume or fast-paced environments.\n\n - Bilingual proficiency in Spanish plus at least one of the following languages: English, Portuguese, German, Italian or French— written and spoken. Language skills will be evaluated during the hiring process.\n\n - Strong analytical and data-driven mindset, with the ability to read metrics, spot patterns, and turn insights into action.\n\n - Excellent people skills: you genuinely enjoy engaging with customers and colleagues from diverse backgrounds, and you go the extra mile to create memorable experiences.\n\n - Comfort working across multiple tools, topics, and roles simultaneously — multitasking comes naturally to you.\n\n - Studying for or holding a professional degree in any field.\n\nNice to have\n\n - Proficiency in more than one additional language from the list above.\n\n - Experience with knowledge base management or training coordination.\n\n - Familiarity with CX platforms, ticketing tools, or support metrics dashboards.\n\nLocation for this Opportunity\n\nBogotá, Colombia.\n\nThis is a fully on-site role based at our Bogotá office.\n\nOur Benefits\n\n - Chance of earning equity at Nu\n\n - Extended maternity and paternity leaves\n\n - Health and life insurance\n\n - NuCare — Our mental health and wellness assistance program\n\n - Nucleo — Our learning platform of courses\n\n - NuLanguage — Our language learning program\n\n - Vacations of 15 workdays\n\n - Gym partnership\n\n - Work-from-home Allowance\n\n - Parental Consultancy\n\n - Relocation Assistance Package, if applicable\n\nExplore how we build technology at Nubank\n\n🔗 building.nubank.com.br https://building.nubank.com.br\n\n🎥 youtube.com/@building.nubank https://www.youtube.com/@building.nubank\n\n🎧 Listen to our stories on Spotify https://open.spotify.com/show/4Kp7groJPXNMUKtXlVMnLC\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"62c98c6a-e253-4802-9a8e-6076ef4e0d08","title":"Procurement Specialist","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"Palo Alto","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Miami","address":{"postalAddress":{"addressRegion":"Florida","addressCountry":"United States","addressLocality":"Miami"}}}],"publishedAt":"2026-07-19T23:42:43.896+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Palo Alto"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/62c98c6a-e253-4802-9a8e-6076ef4e0d08","applyUrl":"https://jobs.ashbyhq.com/nubank/62c98c6a-e253-4802-9a8e-6076ef4e0d08/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Our Procurement team
Our Procurement team exists to support, influence, and challenge business decisions by delivering value across end-to-end sourcing processes through long-term, sustainable partnerships, enabled by efficient, agile, and innovative ways of working.
Our ambition is bold: to build one of the best and least bureaucratic Procurement teams in the technology space, driving cost efficiency through strategic partnerships and a highly skilled, diverse, and engaged team.
About the role
We are looking for a Procurement Specialist to help accelerate Nubank’s business expansion in the United States. This role can be based in Palo Alto, California, or Miami, Florida.
You will act as a key partner to the business, helping shape sourcing and contracting decisions with a strong focus on financial impact, risk mitigation, process efficiency, and early adoption of AI in Procurement routines. You will report to the Senior Manager of Procurement and will work across contracts and multiple categories in a highly cross-functional environment.
This is an exciting opportunity for someone who enjoys combining strategic thinking with hands-on execution, navigating local market dynamics and regulatory requirements, and building scalable solutions that support a fast-growing business. We are looking for someone who is energized by using AI and digital tools to improve visibility, decision-making, stakeholder experience, and vendor performance management.
You will be responsible for
Developing robust negotiation strategies and cost targets by leveraging market dynamics, benchmarks, and key category trends.
Managing strategic and relevant sourcing categories while building strong relationships with internal stakeholders and suppliers.
Leading and supporting sourcing and contracting initiatives that strengthen financial outcomes, improve existing processes, and enable business scalability.
Acting as a trusted Procurement partner for US business needs, ensuring local demands and contracting approaches are aligned with applicable regulatory and legal requirements.
Driving consistency and high-quality execution across contracting and supplier management practices, while influencing stakeholders across functions and geographies.
Identifying risks early and implementing mitigation strategies throughout the sourcing and contract lifecycle.
Using data, technology, analytical tools, and AI-enabled solutions to improve category management, decision-making, and Procurement visibility.
Driving early adoption of AI in Procurement routines, using AI tools to optimize team workflows, increase productivity, and improve the quality and speed of execution.
Leveraging AI and digital solutions to support performance management across routines, stakeholder interactions, supplier governance, and vendor relationship management.
Building and maintaining dashboards and visual management mechanisms that provide clear visibility into financial impact, risks, deadlines, pipeline status, and sourcing performance.
Analyzing budgets, spending patterns, supplier opportunities, and operational signals to uncover efficiency gains and better commercial outcomes.
Contributing to continuous improvement initiatives that simplify processes, reduce friction, and strengthen Procurement’s operating model.
We are looking for someone who has
5+ years of experience in Procurement, Strategic Sourcing, Vendor Management, or Contract Management, ideally in fast-paced, technology-driven, or highly regulated environments.
Strong negotiation and sourcing skills, with the ability to balance business ambition, commercial value, and risk management.
Experience working across multiple categories and managing contracts in partnership with Legal, Finance, and business stakeholders.
Strong business judgment and analytical skills, with the ability to translate data into practical recommendations and action plans.
Experience using AI tools and digital solutions to improve routines, productivity, quality of deliverables, and visibility for decision-making.
Experience building, structuring, or using dashboards and visual management tools to track financial impact, risks, deadlines, and performance.
A hands-on mindset and a genuine interest in improving processes, creating scalable solutions, and increasing operational efficiency.
Excellent communication and stakeholder management skills, with the ability to influence clearly and objectively across seniority levels.
Strong prioritization and project management skills, with the ability to navigate ambiguity and move quickly without losing quality.
Advanced proficiency in English.
Why this role is special
This is a high-impact role for someone who wants to help build Procurement capabilities in a strategic growth market while helping shape a more AI-enabled way of working. You will have the chance to work on meaningful business decisions, influence cross-functional stakeholders, strengthen vendor and stakeholder management through smarter routines, and help design scalable processes that combine speed, governance, financial discipline, and better visibility of risks and deadlines.
Location for this opportunity
Locations: This role is available in any of our North American offices (Palo Alto, USA or Miami, USA)
Location-Specific Disclosures
Total compensation includes base salary, RSUs and benefits.
Miami base salary range (USD): $ 103,000 - $124,400
Palo Alto base salary range(USD): $110.000 - $165.000
Our Benefits
Opportunity of earning equity at Nu
Medical Insurance
Dental and Vision Insurance
Life Insurance and AD&D
Extended maternity and paternity leaves
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
401K
Saving Plans - Health Saving Account and Flexible Spending Account
Work-from-home Allowance
Relocation Assistance Package, if applicable.
Work Model for this Role
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nOur Procurement team\n\nOur Procurement team exists to support, influence, and challenge business decisions by delivering value across end-to-end sourcing processes through long-term, sustainable partnerships, enabled by efficient, agile, and innovative ways of working.\n\nOur ambition is bold: to build one of the best and least bureaucratic Procurement teams in the technology space, driving cost efficiency through strategic partnerships and a highly skilled, diverse, and engaged team.\n\nAbout the role\n\nWe are looking for a Procurement Specialist to help accelerate Nubank’s business expansion in the United States. This role can be based in Palo Alto, California, or Miami, Florida.\n\nYou will act as a key partner to the business, helping shape sourcing and contracting decisions with a strong focus on financial impact, risk mitigation, process efficiency, and early adoption of AI in Procurement routines. You will report to the Senior Manager of Procurement and will work across contracts and multiple categories in a highly cross-functional environment.\n\nThis is an exciting opportunity for someone who enjoys combining strategic thinking with hands-on execution, navigating local market dynamics and regulatory requirements, and building scalable solutions that support a fast-growing business. We are looking for someone who is energized by using AI and digital tools to improve visibility, decision-making, stakeholder experience, and vendor performance management.\n\nYou will be responsible for\n\n - Developing robust negotiation strategies and cost targets by leveraging market dynamics, benchmarks, and key category trends.\n\n - Managing strategic and relevant sourcing categories while building strong relationships with internal stakeholders and suppliers.\n\n - Leading and supporting sourcing and contracting initiatives that strengthen financial outcomes, improve existing processes, and enable business scalability.\n\n - Acting as a trusted Procurement partner for US business needs, ensuring local demands and contracting approaches are aligned with applicable regulatory and legal requirements.\n\n - Driving consistency and high-quality execution across contracting and supplier management practices, while influencing stakeholders across functions and geographies.\n\n - Identifying risks early and implementing mitigation strategies throughout the sourcing and contract lifecycle.\n\n - Using data, technology, analytical tools, and AI-enabled solutions to improve category management, decision-making, and Procurement visibility.\n\n - Driving early adoption of AI in Procurement routines, using AI tools to optimize team workflows, increase productivity, and improve the quality and speed of execution.\n\n - Leveraging AI and digital solutions to support performance management across routines, stakeholder interactions, supplier governance, and vendor relationship management.\n\n - Building and maintaining dashboards and visual management mechanisms that provide clear visibility into financial impact, risks, deadlines, pipeline status, and sourcing performance.\n\n - Analyzing budgets, spending patterns, supplier opportunities, and operational signals to uncover efficiency gains and better commercial outcomes.\n\n - Contributing to continuous improvement initiatives that simplify processes, reduce friction, and strengthen Procurement’s operating model.\n\nWe are looking for someone who has\n\n - 5+ years of experience in Procurement, Strategic Sourcing, Vendor Management, or Contract Management, ideally in fast-paced, technology-driven, or highly regulated environments.\n\n - Strong negotiation and sourcing skills, with the ability to balance business ambition, commercial value, and risk management.\n\n - Experience working across multiple categories and managing contracts in partnership with Legal, Finance, and business stakeholders.\n\n - Strong business judgment and analytical skills, with the ability to translate data into practical recommendations and action plans.\n\n - Experience using AI tools and digital solutions to improve routines, productivity, quality of deliverables, and visibility for decision-making.\n\n - Experience building, structuring, or using dashboards and visual management tools to track financial impact, risks, deadlines, and performance.\n\n - A hands-on mindset and a genuine interest in improving processes, creating scalable solutions, and increasing operational efficiency.\n\n - Excellent communication and stakeholder management skills, with the ability to influence clearly and objectively across seniority levels.\n\n - Strong prioritization and project management skills, with the ability to navigate ambiguity and move quickly without losing quality.\n\n - Advanced proficiency in English.\n\nWhy this role is special\n\nThis is a high-impact role for someone who wants to help build Procurement capabilities in a strategic growth market while helping shape a more AI-enabled way of working. You will have the chance to work on meaningful business decisions, influence cross-functional stakeholders, strengthen vendor and stakeholder management through smarter routines, and help design scalable processes that combine speed, governance, financial discipline, and better visibility of risks and deadlines.\n\nLocation for this opportunity \n\n - Locations: This role is available in any of our North American offices (Palo Alto, USA or Miami, USA)\n\nLocation-Specific Disclosures\n\nTotal compensation includes base salary, RSUs and benefits.\nMiami base salary range (USD): $ 103,000 - $124,400\nPalo Alto base salary range(USD): $110.000 - $165.000\n\nOur Benefits\n\n - Opportunity of earning equity at Nu\n\n - Medical Insurance\n\n - Dental and Vision Insurance\n\n - Life Insurance and AD&D\n\n - Extended maternity and paternity leaves \n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - NuCare - Our mental health and wellness assistance program\n\n - 401K\n\n - Saving Plans - Health Saving Account and Flexible Spending Account\n\n - Work-from-home Allowance\n\n - Relocation Assistance Package, if applicable.\n\nWork Model for this Role\n\n - Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ \n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"97d294d0-4462-49a5-b8f9-fc6e68cf32ff","title":"Digital Affairs & DPO Senior Specialist","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"Miami","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-19T23:49:05.082+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Florida","addressCountry":"United States","addressLocality":"Miami"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/97d294d0-4462-49a5-b8f9-fc6e68cf32ff","applyUrl":"https://jobs.ashbyhq.com/nubank/97d294d0-4462-49a5-b8f9-fc6e68cf32ff/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
As a Digital Affairs & DPO Senior Specialist based in the United States, you will play a senior role in Nubank’s global privacy function, acting as a key point of contact for complex privacy, data protection and AI topics in the US while supporting our global privacy governance program.
You will bridge high‑level legal strategy and day‑to‑day program execution, combining hands‑on product counseling with ownership of core privacy governance workflows (RoPA, DPIAs/PIAs, DSRs, incident response, third‑party risk, metrics) across multiple jurisdictions.
Protecting personal data is fundamental to maintaining the fanatical trust our customers place in us. This role ensures that as Nubank expands its footprint and launches data‑intensive products (including in the US), our privacy and AI governance remain compliant, scalable, business‑enabling and deeply embedded into our technology and product lifecycle.
You will respond to the Global DPO and work closely with Legal, Compliance, IT Security, Data, Risk, and Products teams to identify and close privacy and AI‑related gaps, design pragmatic controls, and translate complex regulatory expectations (e.g., US federal and state privacy laws, LGPD, GDPR) into simple, repeatable mechanisms that enable innovation.
Product Legal Counseling (Privacy, Data Protection & AI)
Provide clear, fast and actionable legal guidance to product, engineering, data and business teams on US and global privacy, data protection, AI and cybersecurity questions, with focus on data‑intensive products and internal tools.
Conduct legal risk assessments for new and existing products, features and AI/ML use cases (including automated decision‑making, profiling, biometrics, fraud/credit models), aligning recommendations with Nubank’s risk appetite and product strategy.
Draft, review and negotiate privacy‑relevant documentation (e.g., DPAs, data sharing agreements, vendor addenda, privacy and AI notices, in‑product disclosures, terms of service and consent flows), including cross‑border data transfer mechanisms.
Translate complex and evolving US and international privacy/AI requirements into simple, operational guidance and design patterns for squads, avoiding “legal black boxes” and enabling self‑service where possible.
Privacy Governance & Program Management
Work closely with the Global DPO to co‑lead the execution of the global privacy governance roadmap, ensuring clear ownership, milestones, and visibility to leadership.
Own or co‑own key pillars of the Privacy Governance Program as they relate to the US and global scope, including:
Record of Processing Activities (RoPA) and personal data mapping;
Privacy and data protection risk management and controls;
DPIAs/PIAs and other privacy risk assessments at scale;
Global data subject rights (DSR) strategy and processes;
Training, awareness and privacy metrics.
Design and implement projects to simplify and automate privacy governance wherever possible (e.g., templates, workflows, playbooks, self‑service tools), balancing regulatory expectations with business velocity.
Data Subject Rights, Transparency & US‑Focused Governance
Maintain and enhance how Nubank handles data subject rights requests across geographies, with particular focus on US privacy rights (e.g., access, deletion, correction, portability, opt‑out mechanisms, sensitive data rules under state laws).
Partner with CS/Ops and engineering teams to scale DSR handling, ensuring consistent identity verification, response quality and SLA adherence without increasing operational headcount.
Support the design and continuous improvement of privacy notices, in‑product privacy UX and choice mechanisms for US users, ensuring alignment with global standards and local requirements.
Third‑Party & Data Sharing Governance
Assess third parties and new data‑sharing arrangements (including US vendors and cross‑border engagements) from a privacy and AI‑governance perspective, recommending proportionate controls and contractual protections.
Enhance end‑to‑end third‑party due diligence and oversight flows together with Procurement, Security, Risk and Data, ensuring that privacy controls are embedded in onboarding, monitoring and off‑boarding.
Privacy Incident Response & Regulatory Readiness
Coordinate and continuously improve the global privacy incident response process, focusing on impact assessments, escalation, remediation and documentation that stand up to regulatory scrutiny in the US and abroad.
Lead or co‑lead privacy/legal workstreams in complex incidents (including those involving US data subjects or US regulators), advising on notification strategy to individuals, DPAs and other authorities.
Contribute to regulatory‑readiness initiatives (audits, supervisory processes, evidence frameworks) that demonstrate maturity of Nubank’s privacy and AI governance program.
Digital Public Policy & Institutional Positioning (Privacy, Data & AI)
Support Digital Affairs and Public Policy teams in monitoring, interpreting and prioritizing US and international privacy, data and AI regulatory developments, connecting them with concrete risks and opportunities for Nubank’s products.
Help craft clear, well‑reasoned positions for Nubank in consultations, hearings, industry forums and regulatory dialogues, ensuring consistency between our public narrative and our internal governance.
Identify where product, governance and advocacy work should reinforce each other (e.g., aligning DPIA/AI risk frameworks with emerging US and EU AI rules).
Cross‑Functional Leadership & Ways of Working
Act as a senior, trusted counterpart for leaders in Product, Tech, Data, Security, Risk, Compliance and Operations on privacy and digital governance topics.
Mentor and upskill peers and more junior team members (in Digital Legal and DPO) on US privacy/AI topics, complex governance problems and stakeholder management, while operating as an individual contributor (IC).
Use Nubank’s hybrid work model to collaborate effectively across time zones and locations, making extensive use of asynchronous tools (Docs, Slides, Slack, Jira, Confluence, AI tools).
Skills and Knowledge (What)
Outstanding organizational, communication and relationship‑building skills, with the ability to explain complex legal and governance concepts to non‑lawyers in a clear, actionable way.
Deep, hands‑on knowledge of US privacy and data protection laws (e.g., CCPA/CPRA, sectoral and state privacy laws), and practical familiarity with international data protection regulation, particularly GDPR.
Strong understanding of AI, data and cyber topics, including automated decision‑making, profiling, model governance and AI‑driven products, and how they intersect with privacy and consumer protection.
Proven ability to act as an enabler, not a blocker, designing solutions and trade‑offs that let privacy, AI governance and innovation coexist in practice.
Solid experience with privacy governance frameworks (e.g., privacy management frameworks, DPIAs/PIAs, RoPA, controls and metrics) and corporate risk management methodologies.
Comfort operating in a lean, global environment, navigating ambiguity and balancing short‑term risk decisions with long‑term governance maturity.
Strong experience with productivity and collaboration tools (e.g., Jira, Confluence, Slack, Google Workspace) and openness to using AI tools to enhance efficiency (drafting, analysis, documentation).
Excellent written and verbal communication skills in English; Portuguese or Spanish is a plus.
Achievements and Experience (What, How, Where)
8+ years of post‑qualification experience in privacy, data protection and/or technology law, with a significant portion dedicated to digital products and/or fintech/financial services, or equivalent experience in house or in top law firms / consultancies.
Demonstrated track record of leading complex privacy and/or AI matters end‑to‑end, such as:
Launching or significantly redesigning data‑intensive products under US and international privacy rules;
Implementing or maturing a privacy governance or AI governance framework;
Leading or advising on complex data or AI incidents and regulatory interactions.
Experience working closely with engineering and data teams, ideally in a product‑counsel or privacy‑by‑design capacity.
Experience interfacing with or supporting interactions with regulators, DPAs or supervisory authorities (US or international) is strongly preferred.
Law degree (JD or equivalent) and active license in at least one US jurisdiction, or equivalent senior in‑house/regulatory experience; relevant privacy certifications (e.g., CIPP/US, CIPP/E, CIPM, EXIN DPO) are a plus
Opportunity of earning equity at Nu
Medical Insurance
Dental and Vision Insurance
Life Insurance and AD&D
Extended maternity and paternity leaves
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
401K
Saving Plans - Health Saving Account and Flexible Spending Account
Work-from-home Allowance
Relocation Assistance Package, if applicable.
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE\n\n - As a Digital Affairs & DPO Senior Specialist based in the United States, you will play a senior role in Nubank’s global privacy function, acting as a key point of contact for complex privacy, data protection and AI topics in the US while supporting our global privacy governance program.\n\n - You will bridge high‑level legal strategy and day‑to‑day program execution, combining hands‑on product counseling with ownership of core privacy governance workflows (RoPA, DPIAs/PIAs, DSRs, incident response, third‑party risk, metrics) across multiple jurisdictions.\n\n - Protecting personal data is fundamental to maintaining the fanatical trust our customers place in us. This role ensures that as Nubank expands its footprint and launches data‑intensive products (including in the US), our privacy and AI governance remain compliant, scalable, business‑enabling and deeply embedded into our technology and product lifecycle.\n\n - You will respond to the Global DPO and work closely with Legal, Compliance, IT Security, Data, Risk, and Products teams to identify and close privacy and AI‑related gaps, design pragmatic controls, and translate complex regulatory expectations (e.g., US federal and state privacy laws, LGPD, GDPR) into simple, repeatable mechanisms that enable innovation.\n\n\nYOU'LL BE RESPONSIBLE FOR:\n\n Product Legal Counseling (Privacy, Data Protection & AI)\n\n - Provide clear, fast and actionable legal guidance to product, engineering, data and business teams on US and global privacy, data protection, AI and cybersecurity questions, with focus on data‑intensive products and internal tools.\n\n - Conduct legal risk assessments for new and existing products, features and AI/ML use cases (including automated decision‑making, profiling, biometrics, fraud/credit models), aligning recommendations with Nubank’s risk appetite and product strategy.\n\n - Draft, review and negotiate privacy‑relevant documentation (e.g., DPAs, data sharing agreements, vendor addenda, privacy and AI notices, in‑product disclosures, terms of service and consent flows), including cross‑border data transfer mechanisms.\n\n - Translate complex and evolving US and international privacy/AI requirements into simple, operational guidance and design patterns for squads, avoiding “legal black boxes” and enabling self‑service where possible.\n\nPrivacy Governance & Program Management \n\n - Work closely with the Global DPO to co‑lead the execution of the global privacy governance roadmap, ensuring clear ownership, milestones, and visibility to leadership.\n\n - Own or co‑own key pillars of the Privacy Governance Program as they relate to the US and global scope, including:\n \n - Record of Processing Activities (RoPA) and personal data mapping;\n \n - Privacy and data protection risk management and controls;\n \n - DPIAs/PIAs and other privacy risk assessments at scale;\n \n - Global data subject rights (DSR) strategy and processes;\n \n - Training, awareness and privacy metrics.\n\n - Design and implement projects to simplify and automate privacy governance wherever possible (e.g., templates, workflows, playbooks, self‑service tools), balancing regulatory expectations with business velocity.\n\nData Subject Rights, Transparency & US‑Focused Governance\n\n - Maintain and enhance how Nubank handles data subject rights requests across geographies, with particular focus on US privacy rights (e.g., access, deletion, correction, portability, opt‑out mechanisms, sensitive data rules under state laws).\n\n - Partner with CS/Ops and engineering teams to scale DSR handling, ensuring consistent identity verification, response quality and SLA adherence without increasing operational headcount.\n\n - Support the design and continuous improvement of privacy notices, in‑product privacy UX and choice mechanisms for US users, ensuring alignment with global standards and local requirements.\n\nThird‑Party & Data Sharing Governance\n\n - Assess third parties and new data‑sharing arrangements (including US vendors and cross‑border engagements) from a privacy and AI‑governance perspective, recommending proportionate controls and contractual protections.\n\n - Enhance end‑to‑end third‑party due diligence and oversight flows together with Procurement, Security, Risk and Data, ensuring that privacy controls are embedded in onboarding, monitoring and off‑boarding.\n\nPrivacy Incident Response & Regulatory Readiness\n\n - Coordinate and continuously improve the global privacy incident response process, focusing on impact assessments, escalation, remediation and documentation that stand up to regulatory scrutiny in the US and abroad.\n\n - Lead or co‑lead privacy/legal workstreams in complex incidents (including those involving US data subjects or US regulators), advising on notification strategy to individuals, DPAs and other authorities.\n\n - Contribute to regulatory‑readiness initiatives (audits, supervisory processes, evidence frameworks) that demonstrate maturity of Nubank’s privacy and AI governance program.\n\nDigital Public Policy & Institutional Positioning (Privacy, Data & AI)\n\n - Support Digital Affairs and Public Policy teams in monitoring, interpreting and prioritizing US and international privacy, data and AI regulatory developments, connecting them with concrete risks and opportunities for Nubank’s products.\n\n - Help craft clear, well‑reasoned positions for Nubank in consultations, hearings, industry forums and regulatory dialogues, ensuring consistency between our public narrative and our internal governance.\n\n - Identify where product, governance and advocacy work should reinforce each other (e.g., aligning DPIA/AI risk frameworks with emerging US and EU AI rules).\n\nCross‑Functional Leadership & Ways of Working\n\n - Act as a senior, trusted counterpart for leaders in Product, Tech, Data, Security, Risk, Compliance and Operations on privacy and digital governance topics.\n\n - Mentor and upskill peers and more junior team members (in Digital Legal and DPO) on US privacy/AI topics, complex governance problems and stakeholder management, while operating as an individual contributor (IC).\n\n - Use Nubank’s hybrid work model to collaborate effectively across time zones and locations, making extensive use of asynchronous tools (Docs, Slides, Slack, Jira, Confluence, AI tools).\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS:\n\nSkills and Knowledge (What)\n\n - Outstanding organizational, communication and relationship‑building skills, with the ability to explain complex legal and governance concepts to non‑lawyers in a clear, actionable way.\n\n - Deep, hands‑on knowledge of US privacy and data protection laws (e.g., CCPA/CPRA, sectoral and state privacy laws), and practical familiarity with international data protection regulation, particularly GDPR.\n\n - Strong understanding of AI, data and cyber topics, including automated decision‑making, profiling, model governance and AI‑driven products, and how they intersect with privacy and consumer protection.\n\n - Proven ability to act as an enabler, not a blocker, designing solutions and trade‑offs that let privacy, AI governance and innovation coexist in practice.\n\n - Solid experience with privacy governance frameworks (e.g., privacy management frameworks, DPIAs/PIAs, RoPA, controls and metrics) and corporate risk management methodologies.\n\n - Comfort operating in a lean, global environment, navigating ambiguity and balancing short‑term risk decisions with long‑term governance maturity.\n\n - Strong experience with productivity and collaboration tools (e.g., Jira, Confluence, Slack, Google Workspace) and openness to using AI tools to enhance efficiency (drafting, analysis, documentation).\n\n - Excellent written and verbal communication skills in English; Portuguese or Spanish is a plus.\n\n \n\nAchievements and Experience (What, How, Where)\n\n - 8+ years of post‑qualification experience in privacy, data protection and/or technology law, with a significant portion dedicated to digital products and/or fintech/financial services, or equivalent experience in house or in top law firms / consultancies.\n\n - Demonstrated track record of leading complex privacy and/or AI matters end‑to‑end, such as:\n \n - Launching or significantly redesigning data‑intensive products under US and international privacy rules;\n \n - Implementing or maturing a privacy governance or AI governance framework;\n \n - Leading or advising on complex data or AI incidents and regulatory interactions.\n\n - Experience working closely with engineering and data teams, ideally in a product‑counsel or privacy‑by‑design capacity.\n\n - Experience interfacing with or supporting interactions with regulators, DPAs or supervisory authorities (US or international) is strongly preferred.\n\n - Law degree (JD or equivalent) and active license in at least one US jurisdiction, or equivalent senior in‑house/regulatory experience; relevant privacy certifications (e.g., CIPP/US, CIPP/E, CIPM, EXIN DPO) are a plus\n\n \n\n\nOUR BENEFITS\n\n - Opportunity of earning equity at Nu\n\n - Medical Insurance\n\n - Dental and Vision Insurance\n\n - Life Insurance and AD&D\n\n - Extended maternity and paternity leaves \n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - NuCare - Our mental health and wellness assistance program\n\n - 401K\n\n - Saving Plans - Health Saving Account and Flexible Spending Account\n\n - Work-from-home Allowance\n\n - Relocation Assistance Package, if applicable.\n\n\nWORK MODEL FOR THIS ROLE\n\n - Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ \n\n \n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"204da957-defe-46e1-9e17-ddd9c08474fa","title":"US Tax Sr. Specialist ","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"Miami","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Virginia","address":{"postalAddress":{"addressRegion":"Virginia","addressCountry":"United States","addressLocality":"Virginia"}}}],"publishedAt":"2026-07-19T23:49:50.097+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Florida","addressCountry":"United States","addressLocality":"Miami"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/204da957-defe-46e1-9e17-ddd9c08474fa","applyUrl":"https://jobs.ashbyhq.com/nubank/204da957-defe-46e1-9e17-ddd9c08474fa/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Nubank is not just entering the US market — we are already here. For some years already we have a fully operational US C-corporation, with tax filing obligations across 13+ states, a growing engineering and technology workforce hub and a banking license on the horizon. We are on the threshold of becoming a bank in the United States, and you will be at the center of it all.
This role is for a builder — someone who doesn't just execute processes but creates them. You will be the first internal Tax professional embedded in the US, responsible for internalizing a function that is currently managed entirely through external advisors. You will design the governance framework, establish the controls, and define what US tax looks like at Nubank for years to come.
You will work directly with global leadership and a world-class external advisory team, with the full weight of a NYSE-listed company behind you and the agility of a startup in front of you. Few roles offer the rare combination of technical depth, structural authority, and the chance to genuinely leave your mark on a company at a defining moment in its trajectory.
If you are a seasoned US tax professional who wants to build, not just maintain — this is your role.
Your day-to-day will be defined by the dynamism of a complex, fast-growing financial operation. As the first US Tax hire, your main challenges and activities will include:
Internal Function Setup: Transitioning from an outsourced model to an in-house function by building processes, controls, governance standards, and documentation frameworks from the ground up.
• Compliance and Ancillary Obligations: Managing the full tax compliance cycle and ensuring the timely delivery of federal, state, and international tax filings (such as Forms 1120, 5471, 8858, 8865, FBAR/FATCA, and indirect taxes).
• Internal Controls and Audits: Maintaining the SOX/ICFR internal control environment and serving as the primary point of contact for defending tax positions during internal audits and examinations by the IRS and state tax authorities.
Essential experience
Financial institution tax compliance: You’ve prepared and reviewed tax filings in a regulated financial services environment, with familiarity with bank-specific considerations (bad debt reserves, OID) and information reporting obligations (Forms 1099, 1042, FATCA/CRS).
Tax project management: Experience coordinating transfer pricing studies, preparing or reviewing IRC §482 documentation, and interfacing with external law firms and Big Four advisors on strategic, time-sensitive deliverables.
Education and tools: A degree in Accounting, Finance, Law, or a related field (CPA strongly preferred). Hands-on proficiency with tax compliance and provision software (Corptax, OneSource, or Bloomberg Tax) and the ability to use ERP systems (SAP, Oracle) to extract, reconcile, and analyze large volumes of tax data.
Skills that will make you successful
Analytical mindset: Ability to identify P&L discrepancies and propose root-cause remediations—including leveraging AI-assisted tools to surface anomalies, run scenario models, and accelerate variance explanations at scale.
Resilience under pressure: Proven ability to handle tight monthly closes and simultaneous audits, using workflow automation and AI-powered task prioritization to manage competing deadlines without compromising accuracy.
Clear, influential communication: Ability to translate complex tax topics for business and finance stakeholders—and to critically evaluate and refine AI-generated summaries, memos, and presentations before they reach senior audiences.
Nice-to-have
Prior experience in banking or payments.
Experience implementing tax automation tools, including AI-powered compliance platforms or ML-based transaction classification.
Familiarity with using LLMs (Claude, ChatGPT) or AI coding assistants to streamline tax research, draft technical memos, or automate repetitive data prep.
Location for this opportunity (City, Country)
Miami, United States
Location-Specific Disclosures
Total compensation includes base salary, RSUs and benefits.
Miami base salary range (USD): $ 117,000 - 174,000
Washington D.C base salary range(USD): $ 117,000 - 174,000
Opportunity of earning equity at Nu
Medical Insurance
Dental and Vision Insurance
Life Insurance and AD&D
Extended maternity and paternity leaves
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
401K
Saving Plans - Health Saving Account and Flexible Spending Account
Work-from-home Allowance
Relocation Assistance Package, if applicable.
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Explore how we build technology at Nubank:
🎥 youtube.com/@building.nubank ↗
🎧 Listen to our stories on Spotify ↗
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE\n\nNubank is not just entering the US market — we are already here. For some years already we have a fully operational US C-corporation, with tax filing obligations across 13+ states, a growing engineering and technology workforce hub and a banking license on the horizon. We are on the threshold of becoming a bank in the United States, and you will be at the center of it all.\n\nThis role is for a builder — someone who doesn't just execute processes but creates them. You will be the first internal Tax professional embedded in the US, responsible for internalizing a function that is currently managed entirely through external advisors. You will design the governance framework, establish the controls, and define what US tax looks like at Nubank for years to come.\n\nYou will work directly with global leadership and a world-class external advisory team, with the full weight of a NYSE-listed company behind you and the agility of a startup in front of you. Few roles offer the rare combination of technical depth, structural authority, and the chance to genuinely leave your mark on a company at a defining moment in its trajectory.\n\nIf you are a seasoned US tax professional who wants to build, not just maintain — this is your role.\n\n\n\nYOU'LL BE RESPONSIBLE FOR\n\nYour day-to-day will be defined by the dynamism of a complex, fast-growing financial operation. As the first US Tax hire, your main challenges and activities will include:\n\n - Internal Function Setup: Transitioning from an outsourced model to an in-house function by building processes, controls, governance standards, and documentation frameworks from the ground up. \n • Compliance and Ancillary Obligations: Managing the full tax compliance cycle and ensuring the timely delivery of federal, state, and international tax filings (such as Forms 1120, 5471, 8858, 8865, FBAR/FATCA, and indirect taxes). \n • Internal Controls and Audits: Maintaining the SOX/ICFR internal control environment and serving as the primary point of contact for defending tax positions during internal audits and examinations by the IRS and state tax authorities.\n\nEssential experience\n\n - Financial institution tax compliance: You’ve prepared and reviewed tax filings in a regulated financial services environment, with familiarity with bank-specific considerations (bad debt reserves, OID) and information reporting obligations (Forms 1099, 1042, FATCA/CRS).\n\n - Tax project management: Experience coordinating transfer pricing studies, preparing or reviewing IRC §482 documentation, and interfacing with external law firms and Big Four advisors on strategic, time-sensitive deliverables.\n\n - Education and tools: A degree in Accounting, Finance, Law, or a related field (CPA strongly preferred). Hands-on proficiency with tax compliance and provision software (Corptax, OneSource, or Bloomberg Tax) and the ability to use ERP systems (SAP, Oracle) to extract, reconcile, and analyze large volumes of tax data.\n\nSkills that will make you successful\n\n - Analytical mindset: Ability to identify P&L discrepancies and propose root-cause remediations—including leveraging AI-assisted tools to surface anomalies, run scenario models, and accelerate variance explanations at scale.\n\n - Resilience under pressure: Proven ability to handle tight monthly closes and simultaneous audits, using workflow automation and AI-powered task prioritization to manage competing deadlines without compromising accuracy.\n\n - Clear, influential communication: Ability to translate complex tax topics for business and finance stakeholders—and to critically evaluate and refine AI-generated summaries, memos, and presentations before they reach senior audiences.\n\nNice-to-have\n\n - Prior experience in banking or payments.\n\n - Experience implementing tax automation tools, including AI-powered compliance platforms or ML-based transaction classification.\n\n - Familiarity with using LLMs (Claude, ChatGPT) or AI coding assistants to streamline tax research, draft technical memos, or automate repetitive data prep.\n\nLocation for this opportunity (City, Country)\n\n - Miami, United States\n\nLocation-Specific Disclosures\n\nTotal compensation includes base salary, RSUs and benefits.\nMiami base salary range (USD): $ 117,000 - 174,000\nWashington D.C base salary range(USD): $ 117,000 - 174,000\n\n\n\nOUR BENEFITS\n\n - Opportunity of earning equity at Nu\n\n - Medical Insurance\n\n - Dental and Vision Insurance\n\n - Life Insurance and AD&D\n\n - Extended maternity and paternity leaves \n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - NuCare - Our mental health and wellness assistance program\n\n - 401K\n\n - Saving Plans - Health Saving Account and Flexible Spending Account\n\n - Work-from-home Allowance\n\n - Relocation Assistance Package, if applicable.\n\n\nWORK MODEL FOR THIS ROLE\n\nHybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ \n\nExplore how we build technology at Nubank:\n\n🔗 https://building.nubank.com.br/building.nubank.com.br http://building.nubank.com.br ↗\n\n🎥 https://www.youtube.com/@building.nubankyoutube.com/@building.nubank http://youtube.com/@building.nubank ↗\n\n🎧 Listen to our stories on Spotify https://open.spotify.com/show/4hAJnAkYKXl42hLXa4LmVQ ↗\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6967b843-b0ed-4010-9056-205b30b4b682","title":"Quantitative Specialist — Portfolio Solutions, Nu Asset","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-08T11:51:02.219+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/6967b843-b0ed-4010-9056-205b30b4b682","applyUrl":"https://jobs.ashbyhq.com/nubank/6967b843-b0ed-4010-9056-205b30b4b682/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
About the team
Portfolio Solutions is the team within Nu Asset Management responsible for the firm's ETFs and systematic fundos, and the allocation models behind our products and the broader Nubank ecosystem. We believe most of an investor's long-term return comes down to three things: cost, allocation, and discipline. Our job is to deliver all three at scale — which means we treat infrastructure, automation, and AI tooling as core to investment research, not as side projects.
We're looking for a quantitative analyst to strengthen our research, index construction, allocation modeling, and the platform that ties it all together.
What you'll do
Research, design, and implement indices and systematic strategies across fixed income, equities, and derivatives — including structures such as covered calls, duration barbells, and factor portfolios
Build and maintain multi-asset allocation models, with attention to efficient replication, tracking error control, and transaction costs
Run rigorous backtests: no look-ahead, no survivorship, realistic costs. We don't publish a curve without out-of-sample replication
Help build the quantitative infrastructure of the team: reusable data pipelines, backtest frameworks, monitoring dashboards, and reporting workflows on Databricks. The goal is that every model you build outlives the project it was born in
Develop AI-powered tools for investment research: LLM-driven analysts on top of our internal datasets, agents for routine analytical tasks, copilots that compress the distance between question and answer for the whole team
Support the launch of new ETFs — from index methodology to interactions with index prodviders, market makers, administrators, and custodians
Read papers, replicate results, and tell apart what works from what looks like it works
What we're looking for
Bachelor's degree in a quantitative field: engineering, math, physics, statistics, economics, computer science, quantitative finance, or equivalent
3+ years in quantitative research, systematic asset management, risk, or adjacent roles
Strong Python (pandas, numpy, scipy). Comfort writing code that other people will read, run, and extend
Curiosity about — and ideally experience with — building production-grade analytical infrastructure: pipelines, jobs, dashboards, internal tools
Genuine interest in applying LLMs and AI agents to quantitative work, not just as users but as builders
Familiarity with the Brazilian market: NTN-B, IMA, Ibovespa, B3 derivatives, local ETF dynamics
A collaborative, constructive way of working: you ask for help when stuck, you offer help when others are, you document, you review code, you disagree clearly without making it personal, and you give credit generously
Ability to communicate quantitative results clearly — to portfolio managers, commercial teams, and ultimately to the end investor
Nice to have
CFA, CAIA, FRM, or a graduate degree in a quantitative field
Experience with ETFs, index replication, or benchmark construction
Hands-on Databricks (Workflows, Delta, Unity Catalog, Databricks Apps), version control discipline, MLOps fundamentals
Experience designing or shipping internal tools, copilots, or RAG systems
Benefits
Chance of earning equity at Nubank
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\nAbout the team\n\nPortfolio Solutions is the team within Nu Asset Management responsible for the firm's ETFs and systematic fundos, and the allocation models behind our products and the broader Nubank ecosystem. We believe most of an investor's long-term return comes down to three things: cost, allocation, and discipline. Our job is to deliver all three at scale — which means we treat infrastructure, automation, and AI tooling as core to investment research, not as side projects.\n\nWe're looking for a quantitative analyst to strengthen our research, index construction, allocation modeling, and the platform that ties it all together.\n\nWhat you'll do\n\n - Research, design, and implement indices and systematic strategies across fixed income, equities, and derivatives — including structures such as covered calls, duration barbells, and factor portfolios\n\n - Build and maintain multi-asset allocation models, with attention to efficient replication, tracking error control, and transaction costs\n\n - Run rigorous backtests: no look-ahead, no survivorship, realistic costs. We don't publish a curve without out-of-sample replication\n\n - Help build the quantitative infrastructure of the team: reusable data pipelines, backtest frameworks, monitoring dashboards, and reporting workflows on Databricks. The goal is that every model you build outlives the project it was born in\n\n - Develop AI-powered tools for investment research: LLM-driven analysts on top of our internal datasets, agents for routine analytical tasks, copilots that compress the distance between question and answer for the whole team\n\n - Support the launch of new ETFs — from index methodology to interactions with index prodviders, market makers, administrators, and custodians\n\n - Read papers, replicate results, and tell apart what works from what looks like it works\n\nWhat we're looking for\n\n - Bachelor's degree in a quantitative field: engineering, math, physics, statistics, economics, computer science, quantitative finance, or equivalent\n\n - 3+ years in quantitative research, systematic asset management, risk, or adjacent roles \n\n - Strong Python (pandas, numpy, scipy). Comfort writing code that other people will read, run, and extend\n\n - Curiosity about — and ideally experience with — building production-grade analytical infrastructure: pipelines, jobs, dashboards, internal tools\n\n - Genuine interest in applying LLMs and AI agents to quantitative work, not just as users but as builders\n\n - Familiarity with the Brazilian market: NTN-B, IMA, Ibovespa, B3 derivatives, local ETF dynamics\n\n - A collaborative, constructive way of working: you ask for help when stuck, you offer help when others are, you document, you review code, you disagree clearly without making it personal, and you give credit generously\n\n - Ability to communicate quantitative results clearly — to portfolio managers, commercial teams, and ultimately to the end investor\n\nNice to have\n\n - CFA, CAIA, FRM, or a graduate degree in a quantitative field\n\n - Experience with ETFs, index replication, or benchmark construction\n\n - Hands-on Databricks (Workflows, Delta, Unity Catalog, Databricks Apps), version control discipline, MLOps fundamentals\n\n - Experience designing or shipping internal tools, copilots, or RAG systems\n\nBenefits\n\n - Chance of earning equity at Nubank\n\n - Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\nHybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e8fe49b1-7d76-4995-b4b5-5a3fdaa641db","title":"Staff Software Engineer - Lending Foundations ","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Campinas","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"Campinas"}}},{"location":"Toronto","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}}},{"location":"Belo Horizonte","address":{"postalAddress":{"addressRegion":"Minas Gerais","addressCountry":"Brazil","addressLocality":"Belo Horizonte"}}},{"location":"Rio de Janeiro","address":{"postalAddress":{"addressRegion":"Rio de Janeiro","addressCountry":"Brazil","addressLocality":"Rio de Janeiro"}}}],"publishedAt":"2026-07-19T23:56:10.550+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/e8fe49b1-7d76-4995-b4b5-5a3fdaa641db","applyUrl":"https://jobs.ashbyhq.com/nubank/e8fe49b1-7d76-4995-b4b5-5a3fdaa641db/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
The Global Lending Foundations team, within our Global Lending BU, is building the platform that fundamentally changes how we design, build, and roll out lending decisions across new geographies.
Our mission is to create the tools and evolve the architecture that make it dramatically easier to launch lending products in new countries, with high business impact and direct exposure to Nu’s global expansion.
As a Staff Software Engineer – Lending Foundations, you will be a senior technical leader in this platform layer: defining the long-horizon technical direction for how Lending platforms scale across countries, products, and partners, and shaping how every future lending product is built across Brazil, the US, Mexico, Colombia and future markets.
You will operate at platform scale — building shared infrastructure that other teams depend on for years — while working in a highly engaged, multi-level engineering group and partnering closely with product and business leaders.
Owning the architectural vision for Lending Foundations: Define and evolve the platform architecture that underpins lending products across countries, products, and partners, making decisions that outlast individual cycles.
Designing and scaling shared platform capabilities: Build core services, decisioning primitives and integration patterns that multiple lending teams rely on, balancing flexibility with consistency and long-term maintainability.
Leading cross-team architectural initiatives: Drive alignment on hard technical choices across engineering squads and stakeholders, bringing clarity where the path forward is genuinely unclear and ensuring coherent evolution of the Lending platform layer.
Evolving event-oriented architectures: Apply and refine CQRS and event-driven patterns across the platform, making thoughtful trade-offs when building shared infrastructure that must work across geographies and regulatory contexts.
Partnering with product and business leadership: Work closely with the Global Lending BU to translate business goals and expansion plans into platform capabilities and roadmaps, ensuring high, measurable impact on global lending expansion.
Multiplying senior engineering talent: Mentor senior engineers, help them grow toward Staff level, and raise the engineering bar through design reviews, technical guidance, and clear written and verbal communication.
Required
Extensive experience as a senior / staff-level engineer designing and evolving complex distributed systems or platform layers that serve multiple product teams.
Deep experience with event-oriented architectures (e.g., CQRS, event sourcing, streaming) and clear views on the trade-offs of building shared infrastructure that other teams will depend on for years.
Strong background in at least one functional or JVM-based stack;
Proven track record owning architectural vision for large domains or platforms, and bringing clarity and direction in spaces where requirements and constraints are evolving.
Demonstrated ability to drive alignment on hard architectural decisions across multiple squads and stakeholders, including senior engineers and technical leaders.
Experience acting as a platform-oriented engineer, where primary customers are other engineering and product teams, and your work directly shapes what they can ship and how fast.
Strong communication skills — able to articulate complex technical concepts to both technical and non-technical audiences, and to influence decisions at multiple levels.
Nice to have
Experience in lending, credit, or financial services platforms.
Experience working in multi-country or global product environments.
Prior responsibility for migration or re-platforming initiatives at scale.
Familiarity with technologies like Clojure, Datomic, Kafka or similar paradigms is a strong plus
This role can be based in one of the following hubs:
Toronto, Canada
São Paulo, Rio de Janeiro, Campinas, or Belo Horizonte – Brazil
(We hire for one location; final base will be defined during the process.)
Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Benefits vary by country but are highly competitive in each market. For this role, they typically include:
If based in Brazil (Employee)
Chance of earning equity at Nubank
Food / Meal Card (Vale-Refeição and/or Vale-Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo – Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
If based in Canada (Employee)
Health Insurance
Life Insurance
Pension Plan
Extended maternity and paternity leaves
Nucleo – Our learning platform of courses
NuLanguage – Our language learning program
NuCare – Our mental health and wellness assistance program
Vacations
Exact details and eligibility will be confirmed during the interview process, according to local regulations.
If you want to help design the platform that will power Nu’s lending products in every new market we enter — combining deep architecture, event-driven systems, and global impact — we’d love to hear from you.
Apply now to be our Staff Software Engineer – Lending Foundations in Toronto or one of our Brazil hubs.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\n\nABOUT THE ROLE\n\nThe Global Lending Foundations team, within our Global Lending BU, is building the platform that fundamentally changes how we design, build, and roll out lending decisions across new geographies.\n\nOur mission is to create the tools and evolve the architecture that make it dramatically easier to launch lending products in new countries, with high business impact and direct exposure to Nu’s global expansion.\n\nAs a Staff Software Engineer – Lending Foundations, you will be a senior technical leader in this platform layer: defining the long-horizon technical direction for how Lending platforms scale across countries, products, and partners, and shaping how every future lending product is built across Brazil, the US, Mexico, Colombia and future markets.\n\nYou will operate at platform scale — building shared infrastructure that other teams depend on for years — while working in a highly engaged, multi-level engineering group and partnering closely with product and business leaders.\n\n\nYOU’LL BE RESPONSIBLE FOR\n\n - Owning the architectural vision for Lending Foundations: Define and evolve the platform architecture that underpins lending products across countries, products, and partners, making decisions that outlast individual cycles.\n\n - Designing and scaling shared platform capabilities: Build core services, decisioning primitives and integration patterns that multiple lending teams rely on, balancing flexibility with consistency and long-term maintainability.\n\n - Leading cross-team architectural initiatives: Drive alignment on hard technical choices across engineering squads and stakeholders, bringing clarity where the path forward is genuinely unclear and ensuring coherent evolution of the Lending platform layer.\n\n - Evolving event-oriented architectures: Apply and refine CQRS and event-driven patterns across the platform, making thoughtful trade-offs when building shared infrastructure that must work across geographies and regulatory contexts.\n\n - Partnering with product and business leadership: Work closely with the Global Lending BU to translate business goals and expansion plans into platform capabilities and roadmaps, ensuring high, measurable impact on global lending expansion.\n\n - Multiplying senior engineering talent: Mentor senior engineers, help them grow toward Staff level, and raise the engineering bar through design reviews, technical guidance, and clear written and verbal communication.\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\nRequired\n\n - Extensive experience as a senior / staff-level engineer designing and evolving complex distributed systems or platform layers that serve multiple product teams.\n\n - Deep experience with event-oriented architectures (e.g., CQRS, event sourcing, streaming) and clear views on the trade-offs of building shared infrastructure that other teams will depend on for years.\n\n - Strong background in at least one functional or JVM-based stack; \n\n - Proven track record owning architectural vision for large domains or platforms, and bringing clarity and direction in spaces where requirements and constraints are evolving.\n\n - Demonstrated ability to drive alignment on hard architectural decisions across multiple squads and stakeholders, including senior engineers and technical leaders.\n\n - Experience acting as a platform-oriented engineer, where primary customers are other engineering and product teams, and your work directly shapes what they can ship and how fast.\n\n - Strong communication skills — able to articulate complex technical concepts to both technical and non-technical audiences, and to influence decisions at multiple levels.\n\nNice to have\n\n - Experience in lending, credit, or financial services platforms.\n\n - Experience working in multi-country or global product environments.\n\n - Prior responsibility for migration or re-platforming initiatives at scale.\n\n - Familiarity with technologies like Clojure, Datomic, Kafka or similar paradigms is a strong plus\n\n\nLOCATION FOR THIS OPPORTUNITY\n\nThis role can be based in one of the following hubs:\n\n - Toronto, Canada\n\n - São Paulo, Rio de Janeiro, Campinas, or Belo Horizonte – Brazil\n\n(We hire for one location; final base will be defined during the process.)\n\n\nWORK MODEL FOR THIS ROLE\n\n - Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ https://building.nubank.com/nu-hybrid-work-model/\n\n\nOUR BENEFITS\n\nBenefits vary by country but are highly competitive in each market. For this role, they typically include:\n\nIf based in Brazil (Employee)\n\n - Chance of earning equity at Nubank\n\n - Food / Meal Card (Vale-Refeição and/or Vale-Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo – Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\nIf based in Canada (Employee)\n\n - Health Insurance\n\n - Life Insurance\n\n - Pension Plan\n\n - Extended maternity and paternity leaves\n\n - Nucleo – Our learning platform of courses\n\n - NuLanguage – Our language learning program\n\n - NuCare – Our mental health and wellness assistance program\n\n - Vacations\n\nExact details and eligibility will be confirmed during the interview process, according to local regulations.\n\n\nJOIN US\n\nIf you want to help design the platform that will power Nu’s lending products in every new market we enter — combining deep architecture, event-driven systems, and global impact — we’d love to hear from you.\n\nApply now to be our Staff Software Engineer – Lending Foundations in Toronto or one of our Brazil hubs.\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e796c30e-ef69-470c-9d23-353dd7cbce74","title":"Controllership Specialist - Global Product Accounting","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-19T23:56:46.800+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/e796c30e-ef69-470c-9d23-353dd7cbce74","applyUrl":"https://jobs.ashbyhq.com/nubank/e796c30e-ef69-470c-9d23-353dd7cbce74/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Nubank is looking for a strategic and results-driven Controller Analyst to join our Finance team. As a Controller Analyst at Nubank, you will bridge the gap between traditional financial operations and cutting-edge technology. This is a full-time opportunity where you will support and execute the accounting closing flows and help optimize processes through automation and data analysis. You will partner with platform teams to implement projects that increase the efficiency and scalability of our controlling operations. The role offers autonomy to influence and enhance our financial processes, combining your financial expertise with support for technical solutions.
You will be responsible for promoting and developing continuous improvement actions with the controllership team with the aim of improving and standardizing processes and generating efficiency through automation.
Analyze and map existing processes in order to identify business processes that can be automated using the tools available in Nu.
Work together with data and product teams to design financial processes, indicating the most efficient way to store information for application in accounting routines (closings, Financial Statements, regulatory reports, etc.)
Will contribute to the maintenance of Nubank's core products, analyzing unexpected behaviors, bugs and dealing with complex databases;
Will improve the accounting closing process, looking for opportunities of automations and controls..
Contribute to the preparation of financial statements for Nubank products.
Bachelor's degree in Finance, Accounting, Economics, Engineering, or a related field.
Advanced English - Ability to participate in meetings, read and write documents, and give presentations to diverse teams.
Prior experience in banking products, including credit cards, lending, checking accounts, or financial instruments.
Demonstrates analytical skills and strategic planning capabilities, facilitating the understanding and standardization of global business processes.
Possess adaptable and assertive communication skills to effectively interact with various stakeholders, including Product Managers, Business Analysts, and Data teams.
Knowledge of local accounting regulations in Brazil (BR), Mexico (MX), or Colombia (COL).
Desirable knowledge in programming languages such as SQL, Scala, and Python, along with a keen interest in expanding data skills.
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration.
Location: São Paulo
Chance of earning equity at Nubank
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\n\nABOUT THE ROLE\n\nNubank is looking for a strategic and results-driven Controller Analyst to join our Finance team. As a Controller Analyst at Nubank, you will bridge the gap between traditional financial operations and cutting-edge technology. This is a full-time opportunity where you will support and execute the accounting closing flows and help optimize processes through automation and data analysis. You will partner with platform teams to implement projects that increase the efficiency and scalability of our controlling operations. The role offers autonomy to influence and enhance our financial processes, combining your financial expertise with support for technical solutions.\n\n\nRESPONSIBILITIES\n\n - You will be responsible for promoting and developing continuous improvement actions with the controllership team with the aim of improving and standardizing processes and generating efficiency through automation.\n\n - Analyze and map existing processes in order to identify business processes that can be automated using the tools available in Nu.\n\n - Work together with data and product teams to design financial processes, indicating the most efficient way to store information for application in accounting routines (closings, Financial Statements, regulatory reports, etc.)\n\n - Will contribute to the maintenance of Nubank's core products, analyzing unexpected behaviors, bugs and dealing with complex databases;\n\n - Will improve the accounting closing process, looking for opportunities of automations and controls..\n\n - Contribute to the preparation of financial statements for Nubank products.\n\n\nQUALIFICATIONS\n\n - Bachelor's degree in Finance, Accounting, Economics, Engineering, or a related field.\n\n - Advanced English - Ability to participate in meetings, read and write documents, and give presentations to diverse teams.\n\n - Prior experience in banking products, including credit cards, lending, checking accounts, or financial instruments.\n\n - Demonstrates analytical skills and strategic planning capabilities, facilitating the understanding and standardization of global business processes.\n\n - Possess adaptable and assertive communication skills to effectively interact with various stakeholders, including Product Managers, Business Analysts, and Data teams.\n\n - Knowledge of local accounting regulations in Brazil (BR), Mexico (MX), or Colombia (COL).\n\n - Desirable knowledge in programming languages such as SQL, Scala, and Python, along with a keen interest in expanding data skills.\n\n\nLOCATION & WORK MODEL\n\n - Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. \n\n - Location: São Paulo\n\n\nBENEFITS\n\n - Chance of earning equity at Nubank\n\n - Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"14012e76-5a1f-4fa7-baa2-898812774514","title":"AI and Agentic AI Risk Management Senior Specialist","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"Palo Alto","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Virginia","address":{"postalAddress":{"addressRegion":"Virginia","addressCountry":"United States","addressLocality":"Virginia"}}},{"location":"Miami","address":{"postalAddress":{"addressRegion":"Florida","addressCountry":"United States","addressLocality":"Miami"}}}],"publishedAt":"2026-07-20T00:03:39.358+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Palo Alto"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/14012e76-5a1f-4fa7-baa2-898812774514","applyUrl":"https://jobs.ashbyhq.com/nubank/14012e76-5a1f-4fa7-baa2-898812774514/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
About the team
At Nubank we heavily rely on Data, Machine Learning, and increasingly on Generative and Agentic AI to drive our strategy and deliver the best experience and products to our customers. The Model Risk team plays a crucial role in ensuring the risks associated with our models and AI systems are understood and under control. We are now building a dedicated AI Risk Management capability to address the emerging risks of advanced AI — including LLM-powered and autonomous agentic systems — with a focus on AI quality, model and agent behavior, and the platform controls that keep these systems safe and reliable across internal and customer-facing use cases.
About the role
This is a senior, hands-on technical position. You will help define what model risk management looks like for AI and Agentic AI at Nubank — building and enhancing the frameworks, not just inheriting them. You will perform independent assessments of AI systems for quality, behavior, and robustness, and help design the guardrails and platform-level controls that govern their safe use. You'll act as a credible technical peer to first-line engineering and AI development teams, providing practical guidance on AI risk without slowing responsible innovation. This role focuses on AI quality, agentic behavior, and platform controls; cybersecurity, data privacy, and fraud-specific matters sit with partner functions and are out of scope.
What you will do
AI Risk Framework & Governance
Build and continuously enhance the risk management framework for AI and Agentic AI systems, including inventory standards, assessment methodologies, control design, and issue management.
Inventory and map Nubank's AI use cases to surface gaps, materiality, and the most critical risks, and define prioritized mitigation actions.
Assess whether first-line monitoring is effective, proportionate to model risk, and sufficient to keep AI systems fit for purpose over time.
Independent AI Assessment
Perform independent technical assessments across generative AI, and agentic workflows, covering data, assumptions, methodology, testing, behavior, and monitoring.
Assess risks in LLM-powered applications, including RAG pipelines, tool use, autonomy boundaries, model/agent quality, human oversight, and hallucination risk.
Identify and document model limitations, failure modes, and emerging AI risks, including drift, instability, fairness, and robustness concerns.
Controls, Platform & Enablement
Influence first-line teams on platform architecture and embedded controls for the safe deployment and monitoring of AI.
Build Key Risk Indicators (KRIs) and metrics for continuous monitoring of AI risk.
Develop tools, evals, analyses, and playbooks (including AI-enabled automation) to improve the speed, scale, and effectiveness of AI governance and validation.
Advisory & Advocacy
Serve as a trusted advisor across the AI/ML lifecycle, evaluating new use cases for materiality and governance requirements prior to deployment.
Discuss and report AI risk status and independent opinions to stakeholders, including senior managers and, where relevant, regulators.
Champion AI risk management as a strategic enabler of safe and scalable AI adoption, and build AI risk literacy across engineering, product, and risk teams.
Work in a multicultural, diverse, and highly skilled environment.
Requirements we are looking for
Education: A bachelor's or master's degree in a quantitative field (computer science, data science, statistics, mathematics, engineering, or related).
Hands-on AI/ML experience: A track record developing or validating AI/ML models and systems, ideally a candidate who has moved from an AI / Machine Learning Engineer background into model risk, governance, or risk management. You don't need to have trained foundation models from scratch, but you need solid, current technical depth.
Strong technical foundations: Proficiency in Python, SQL, and modern ML tooling; familiarity with LLMs, RAG systems, prompt engineering, and AI agent frameworks.
Evaluation and testing: Experience evaluating and testing ML and generative AI systems, including custom evals, benchmarking, stress testing, and drift/degradation monitoring.
Risk management experience: Demonstrated experience in risk identification, control definition, and framework building; understanding of model risk governance principles and independent effective challenge.
Data skills: Experience working with large datasets and building dashboards and analyses to support risk visibility.
High agency and adaptability: Comfortable operating in ambiguity, synthesizing fragmented technical and business context into a clear view of how complex AI systems actually work, and making sound judgments without a complete playbook.
Influencing skills: Able to engage and align stakeholders across first and second lines of defense as a credible technical peer.
Communication: Strong written and verbal skills, you can explain AI risk to a data scientist and to a regulator, and use different language for each.
Advanced or fluent English: You will meet with partners and stakeholders across countries and prepare documentation and presentations in English.
PLUS: Experience in a 2nd or 3rd line of defense.
PLUS: Familiarity with regulatory Model Risk Management and AI frameworks (e.g., SR 11-7 / SR 26-2 / OCC 2011-12, NIST AI RMF, EU AI Act).
Total compensation includes base salary, RSUs and benefits. Base salary range: US$108k - US$131k.
Benefits
Opportunity of earning equity at Nu
Medical Insurance
Dental and Vision Insurance
Life Insurance and AD&D
Extended maternity and paternity leaves
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
Extended maternity and paternity leaves
401K
Saving Plans - Health Saving Account and Flexible Spending Account
Work-from-home Allowance
Relocation Assistance Package, if applicable.
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration.
For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nAbout the team\nAt Nubank we heavily rely on Data, Machine Learning, and increasingly on Generative and Agentic AI to drive our strategy and deliver the best experience and products to our customers. The Model Risk team plays a crucial role in ensuring the risks associated with our models and AI systems are understood and under control. We are now building a dedicated AI Risk Management capability to address the emerging risks of advanced AI — including LLM-powered and autonomous agentic systems — with a focus on AI quality, model and agent behavior, and the platform controls that keep these systems safe and reliable across internal and customer-facing use cases.\n\nAbout the role \nThis is a senior, hands-on technical position. You will help define what model risk management looks like for AI and Agentic AI at Nubank — building and enhancing the frameworks, not just inheriting them. You will perform independent assessments of AI systems for quality, behavior, and robustness, and help design the guardrails and platform-level controls that govern their safe use. You'll act as a credible technical peer to first-line engineering and AI development teams, providing practical guidance on AI risk without slowing responsible innovation. This role focuses on AI quality, agentic behavior, and platform controls; cybersecurity, data privacy, and fraud-specific matters sit with partner functions and are out of scope.\n\nWhat you will do\n\nAI Risk Framework & Governance\n\n - Build and continuously enhance the risk management framework for AI and Agentic AI systems, including inventory standards, assessment methodologies, control design, and issue management.\n\n - Inventory and map Nubank's AI use cases to surface gaps, materiality, and the most critical risks, and define prioritized mitigation actions.\n\n - Assess whether first-line monitoring is effective, proportionate to model risk, and sufficient to keep AI systems fit for purpose over time.\n\nIndependent AI Assessment\n\n - Perform independent technical assessments across generative AI, and agentic workflows, covering data, assumptions, methodology, testing, behavior, and monitoring.\n\n - Assess risks in LLM-powered applications, including RAG pipelines, tool use, autonomy boundaries, model/agent quality, human oversight, and hallucination risk.\n\n - Identify and document model limitations, failure modes, and emerging AI risks, including drift, instability, fairness, and robustness concerns.\n\nControls, Platform & Enablement\n\n - Influence first-line teams on platform architecture and embedded controls for the safe deployment and monitoring of AI.\n\n - Build Key Risk Indicators (KRIs) and metrics for continuous monitoring of AI risk.\n\n - Develop tools, evals, analyses, and playbooks (including AI-enabled automation) to improve the speed, scale, and effectiveness of AI governance and validation.\n\nAdvisory & Advocacy\n\n - Serve as a trusted advisor across the AI/ML lifecycle, evaluating new use cases for materiality and governance requirements prior to deployment.\n\n - Discuss and report AI risk status and independent opinions to stakeholders, including senior managers and, where relevant, regulators.\n\n - Champion AI risk management as a strategic enabler of safe and scalable AI adoption, and build AI risk literacy across engineering, product, and risk teams.\n\n - Work in a multicultural, diverse, and highly skilled environment.\n\nRequirements we are looking for\n\n - Education: A bachelor's or master's degree in a quantitative field (computer science, data science, statistics, mathematics, engineering, or related).\n\n - Hands-on AI/ML experience: A track record developing or validating AI/ML models and systems, ideally a candidate who has moved from an AI / Machine Learning Engineer background into model risk, governance, or risk management. You don't need to have trained foundation models from scratch, but you need solid, current technical depth.\n\n - Strong technical foundations: Proficiency in Python, SQL, and modern ML tooling; familiarity with LLMs, RAG systems, prompt engineering, and AI agent frameworks.\n\n - Evaluation and testing: Experience evaluating and testing ML and generative AI systems, including custom evals, benchmarking, stress testing, and drift/degradation monitoring.\n\n - Risk management experience: Demonstrated experience in risk identification, control definition, and framework building; understanding of model risk governance principles and independent effective challenge.\n\n - Data skills: Experience working with large datasets and building dashboards and analyses to support risk visibility.\n\n - High agency and adaptability: Comfortable operating in ambiguity, synthesizing fragmented technical and business context into a clear view of how complex AI systems actually work, and making sound judgments without a complete playbook.\n\n - Influencing skills: Able to engage and align stakeholders across first and second lines of defense as a credible technical peer.\n\n - Communication: Strong written and verbal skills, you can explain AI risk to a data scientist and to a regulator, and use different language for each.\n\n - Advanced or fluent English: You will meet with partners and stakeholders across countries and prepare documentation and presentations in English.\n\n - PLUS: Experience in a 2nd or 3rd line of defense.\n\n - PLUS: Familiarity with regulatory Model Risk Management and AI frameworks (e.g., SR 11-7 / SR 26-2 / OCC 2011-12, NIST AI RMF, EU AI Act).\n\n \n\nTotal compensation includes base salary, RSUs and benefits. Base salary range: US$108k - US$131k.\n\nBenefits\n\n - Opportunity of earning equity at Nu\n\n - Medical Insurance\n\n - Dental and Vision Insurance\n\n - Life Insurance and AD&D\n\n - Extended maternity and paternity leaves \n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - NuCare - Our mental health and wellness assistance program\n\n - Extended maternity and paternity leaves \n\n - 401K\n\n - Saving Plans - Health Saving Account and Flexible Spending Account\n\n - Work-from-home Allowance\n\n - Relocation Assistance Package, if applicable.\n\n\nWORK MODEL FOR THIS ROLE\n\nHybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. \nFor more details, visit https://building.nubank.com/nu-hybrid-work-model/\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"8902fe4e-6379-400a-98f5-e8f4b5f63659","title":"AI Research Manager - Machine Learning","department":"Machine Learning","team":"Machine Learning","employmentType":"FullTime","location":"Palo Alto","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-20T00:04:41.117+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Palo Alto"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/8902fe4e-6379-400a-98f5-e8f4b5f63659","applyUrl":"https://jobs.ashbyhq.com/nubank/8902fe4e-6379-400a-98f5-e8f4b5f63659/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
As AI Research Manager, you will own the operating health and execution of Nubank's ML research agenda. This is a dedicated people-management role for a small, high-talent-density team of world-class researchers, partnering closely with senior technical leads who drive the scientific direction.
The team works on a portfolio of research bets on a one-to-four-quarter horizon. This work compounds into the production capabilities Nubank will depend on. Current and upcoming bets include:
Next-generation nuFormer architectures: proprietary transformers that learn from raw transaction sequences and power key production credit decisions
Multitask and multi-target modeling: single models serving many high-impact prediction tasks at once
Training and inference efficiency: distillation, quantization, sparsity, and parallelism to run state-of-the-art models economically at our scale
Causal modeling and policy optimization: moving beyond prediction to the decisions and policies those predictions should drive
World models: open-ended models that reason about a customer's full financial life
Recommendation systems: extending the backbone to app events, engagement, and personalization signals
Embeddings and representation learning: semantic IDs, contrastive learning, and reusable representations used across the bank
Real-time and continual learning: low-latency inference and models that adapt over time
Your job is to make exceptional science happen: build the conditions, focus, and operating rhythm that researchers do great work.
Location: Palo Alto, US
Lead, mentor, and advocate for a team of world-class ML researchers, fostering an environment of psychological safety, high ambition, and rigorous scientific inquiry.
Own the operating health of the team, including performance, career growth, hiring, and compensation cycles for elite individual contributors who often operate at staff-and-above technical depth.
Attract and retain top-tier research talent in a competitive market, and build a reputation for the team as a place the best researchers want to be.
Own the operating cadence of a portfolio of two-to-three concurrent, quarter-scale research bets, from problem framing and OKRs through progress tracking and clear go/no-go decisions.
Allocate scarce, high-value resources, most notably GPU capacity, across competing research priorities, balancing exploration against the bets most likely to compound.
Protect deep-focus research time. Sustaining a long-term agenda in a fast-moving company means deliberately creating the space for rigorous, multi-quarter work, so the team can pursue ambitious bets instead of being fully absorbed by short-term applied demands.
Raise the bar on research rigor and communication: strong experimental design, peer review, and reproducibility.
Cultivate the team's standing in the broader research community. Real-world impact is our primary measure of success, but we actively encourage publishing, open-source contribution, and conference presence that build a reputation reflecting the quality of the work and help attract the best researchers.
Partner closely with senior technical leads who drive architecture and scientific direction, aligning operational execution with the long-term research roadmap so that scientific and operating decisions reinforce each other.
Ensure clean handoffs from research into production, so breakthrough results land reproducibly in the hands of applied teams rather than stalling as one-off experiments.
Translate complex, frontier technical progress (training efficiency, causal inference, novel architectures) into clear, high-impact narratives for executive leadership, connecting research milestones to business outcomes.
Bridge foundational research and long-term business strategy, ensuring the team's technical inputs directly enable Nubank's AI-first direction.
You are an experienced research or engineering manager working at the intersection of cutting-edge AI research and Applied ML. You lead brilliant, highly autonomous researchers without micromanaging, and you know what it takes to sustain an ambitious, long-horizon research agenda inside a fast-moving company. You measure your success by what your team ships and discovers, not by your own keystrokes.
Experience: 3+ years of direct people-management experience leading applied AI research or core machine learning teams at big tech companies, frontier labs, or comparable high-scale environments.
Education: M.S. or Ph.D. in Computer Science, Machine Learning, Applied Mathematics, or a related quantitative field, with a strong working understanding of core AI methodologies.
Track record: Proven ability to build, scale, and retain high-performing research or advanced applied-science teams.
Technical depth: This is a management-first role, but deep conceptual familiarity with at least one of our core research areas is highly valued:
Foundation models & LLMs: pre-training from scratch, scaling laws, training-optimization frameworks, and large GPU-cluster workflows.
Behavioral & sequential models: sequence models, recommendation systems, and large-scale representation learning for very large user bases.
Decisioning & optimization: causal inference, policy optimization, constrained optimization, or reinforcement learning.
Training & inference efficiency: model sparsification, quantization, distillation, or parallelism and partitioning design.
Communication: Exceptional storytelling skills, with a track record of translating complex technical milestones into business impact for senior and C-level audiences.
Environment: Experience operating in global, distributed teams and navigating the path from foundational research to scalable, production-grade systems.
This is a rare chance to lead frontier AI research with a clear, compounding mission: building the intelligence layer of one of the world's largest digital banks. You'll work alongside strong ML researchers, with the data, compute, and executive backing to pursue genuinely ambitious bets, and to see those bets reach more than 130 million customers.
Palo Alto, United States
Total compensation includes base salary, RSUs and benefits. Base salary: $324k
Opportunity of earning equity at Nu
Medical Insurance
Dental and Vision Insurance
Life Insurance and AD&D
Extended maternity and paternity leaves
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
401K
Saving Plans - Health Saving Account and Flexible Spending Account
Work-from-home Allowance
Relocation Assistance Package, if applicable.
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\n\nABOUT THE ROLE\n\nAs AI Research Manager, you will own the operating health and execution of Nubank's ML research agenda. This is a dedicated people-management role for a small, high-talent-density team of world-class researchers, partnering closely with senior technical leads who drive the scientific direction.\nThe team works on a portfolio of research bets on a one-to-four-quarter horizon. This work compounds into the production capabilities Nubank will depend on. Current and upcoming bets include:\n\n - Next-generation nuFormer architectures: proprietary transformers that learn from raw transaction sequences and power key production credit decisions\n\n - Multitask and multi-target modeling: single models serving many high-impact prediction tasks at once\n\n - Training and inference efficiency: distillation, quantization, sparsity, and parallelism to run state-of-the-art models economically at our scale\n\n - Causal modeling and policy optimization: moving beyond prediction to the decisions and policies those predictions should drive\n\n - World models: open-ended models that reason about a customer's full financial life\n\n - Recommendation systems: extending the backbone to app events, engagement, and personalization signals\n\n - Embeddings and representation learning: semantic IDs, contrastive learning, and reusable representations used across the bank\n\n - Real-time and continual learning: low-latency inference and models that adapt over time\n\nYour job is to make exceptional science happen: build the conditions, focus, and operating rhythm that researchers do great work.\nLocation: Palo Alto, US\n\n\nYOU'LL BE RESPONSIBLE FOR\n\n\nPEOPLE & TEAM LEADERSHIP\n\n - Lead, mentor, and advocate for a team of world-class ML researchers, fostering an environment of psychological safety, high ambition, and rigorous scientific inquiry.\n\n - Own the operating health of the team, including performance, career growth, hiring, and compensation cycles for elite individual contributors who often operate at staff-and-above technical depth.\n\n - Attract and retain top-tier research talent in a competitive market, and build a reputation for the team as a place the best researchers want to be.\n\n\nRESEARCH OPERATIONS & EXECUTION\n\n - Own the operating cadence of a portfolio of two-to-three concurrent, quarter-scale research bets, from problem framing and OKRs through progress tracking and clear go/no-go decisions.\n\n - Allocate scarce, high-value resources, most notably GPU capacity, across competing research priorities, balancing exploration against the bets most likely to compound.\n\n - Protect deep-focus research time. Sustaining a long-term agenda in a fast-moving company means deliberately creating the space for rigorous, multi-quarter work, so the team can pursue ambitious bets instead of being fully absorbed by short-term applied demands.\n\n - Raise the bar on research rigor and communication: strong experimental design, peer review, and reproducibility.\n\n - Cultivate the team's standing in the broader research community. Real-world impact is our primary measure of success, but we actively encourage publishing, open-source contribution, and conference presence that build a reputation reflecting the quality of the work and help attract the best researchers.\n\n\nSTRATEGY & CROSS-TEAM COLLABORATION\n\n - Partner closely with senior technical leads who drive architecture and scientific direction, aligning operational execution with the long-term research roadmap so that scientific and operating decisions reinforce each other.\n\n - Ensure clean handoffs from research into production, so breakthrough results land reproducibly in the hands of applied teams rather than stalling as one-off experiments.\n\n - Translate complex, frontier technical progress (training efficiency, causal inference, novel architectures) into clear, high-impact narratives for executive leadership, connecting research milestones to business outcomes.\n\n - Bridge foundational research and long-term business strategy, ensuring the team's technical inputs directly enable Nubank's AI-first direction.\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\nYou are an experienced research or engineering manager working at the intersection of cutting-edge AI research and Applied ML. You lead brilliant, highly autonomous researchers without micromanaging, and you know what it takes to sustain an ambitious, long-horizon research agenda inside a fast-moving company. You measure your success by what your team ships and discovers, not by your own keystrokes.\n\n\nBASIC QUALIFICATIONS:\n\n - Experience: 3+ years of direct people-management experience leading applied AI research or core machine learning teams at big tech companies, frontier labs, or comparable high-scale environments.\n\n - Education: M.S. or Ph.D. in Computer Science, Machine Learning, Applied Mathematics, or a related quantitative field, with a strong working understanding of core AI methodologies.\n\n - Track record: Proven ability to build, scale, and retain high-performing research or advanced applied-science teams.\n\n\nPREFERRED QUALIFICATIONS:\n\n - Technical depth: This is a management-first role, but deep conceptual familiarity with at least one of our core research areas is highly valued:\n Foundation models & LLMs: pre-training from scratch, scaling laws, training-optimization frameworks, and large GPU-cluster workflows.\n Behavioral & sequential models: sequence models, recommendation systems, and large-scale representation learning for very large user bases.\n Decisioning & optimization: causal inference, policy optimization, constrained optimization, or reinforcement learning.\n Training & inference efficiency: model sparsification, quantization, distillation, or parallelism and partitioning design.\n\n - Communication: Exceptional storytelling skills, with a track record of translating complex technical milestones into business impact for senior and C-level audiences.\n\n - Environment: Experience operating in global, distributed teams and navigating the path from foundational research to scalable, production-grade systems.\n\n\nWHY THIS ROLE\n\nThis is a rare chance to lead frontier AI research with a clear, compounding mission: building the intelligence layer of one of the world's largest digital banks. You'll work alongside strong ML researchers, with the data, compute, and executive backing to pursue genuinely ambitious bets, and to see those bets reach more than 130 million customers.\n\n\nLOCATION\n\nPalo Alto, United States\n\n \n\n\nOUR BENEFITS\n\n - Total compensation includes base salary, RSUs and benefits. Base salary: $324k\n\n - Opportunity of earning equity at Nu\n\n - Medical Insurance\n\n - Dental and Vision Insurance\n\n - Life Insurance and AD&D\n\n - Extended maternity and paternity leaves \n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - NuCare - Our mental health and wellness assistance program\n\n - 401K\n\n - Saving Plans - Health Saving Account and Flexible Spending Account\n\n - Work-from-home Allowance\n\n - Relocation Assistance Package, if applicable.\n\n\nWORK MODEL FOR THIS ROLE\n\nHybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ \n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d01c1dbc-8802-47b1-9fc5-ee59a280729d","title":"Staff Software Engineer (Marketing Platforms)","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Campinas","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"Campinas"}}},{"location":"Belo Horizonte","address":{"postalAddress":{"addressRegion":"Minas Gerais","addressCountry":"Brazil","addressLocality":"Belo Horizonte"}}},{"location":"Rio de Janeiro","address":{"postalAddress":{"addressRegion":"Rio de Janeiro","addressCountry":"Brazil","addressLocality":"Rio de Janeiro"}}}],"publishedAt":"2026-07-20T00:05:58.271+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/d01c1dbc-8802-47b1-9fc5-ee59a280729d","applyUrl":"https://jobs.ashbyhq.com/nubank/d01c1dbc-8802-47b1-9fc5-ee59a280729d/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
The Marketing Platforms area, inside our Growth Platforms BU, is responsible for enabling Nubank’s growth engine across owned and paid channels.
This includes our public websites (BR, MX, CO and future markets), the Audience Manager platform (how we build, govern and activate audiences for campaigns and experiments), and Campaign Manager / orchestration capabilities that connect messages, audiences and channels into coherent customer journeys at scale.
As a Staff Software Engineer – Marketing Platforms , you will be a senior technical leader working across this ecosystem: defining architecture and technical direction, ensuring that Audience Manager, Website Platform and Campaign Manager evolve as a cohesive platform, and directly influencing how Nubank acquires, engages and retains customers across countries.
Designing and evolving large-scale, data-intensive marketing platforms, in domains such as martech, experimentation, audience/identity and web platforms, operating across multiple channels and markets.
Working end-to-end across the Marketing Platforms stack, partnering with Audience Manager, Website Platform and Campaign Manager squads to define technical direction, shape roadmaps and ensure these platforms work together as a cohesive ecosystem.
Translating growth and brand strategy into platform architecture, turning audience, campaign and website needs into clear architectural choices and explicit trade-offs with a long-term view.
Providing strong technical leadership: setting architectural direction, leading design reviews, evolving engineering standards and mentoring engineers and tech leads across multiple squads.
Helping teams design systems that are observable, debuggable and experimentation-friendly, supporting data-driven decision making in how we run campaigns and optimize journeys.
Navigating complex stakeholder landscapes, collaborating with Product, Data, Design, Marketing and other platform teams to align priorities, manage dependencies and keep interfaces between systems healthy over time.
Operating in high-visibility, cross-impact areas, where platform decisions directly affect Nubank’s growth, brand presence and audience activation across BR, MX, CO and future geos.
Framing ambiguous problems into clear options, and driving alignment through well-structured communication (technical docs, RFCs, design sessions and presentations).
Required
Solid experience as a Staff-level engineer designing and evolving large-scale, data-intensive platforms, ideally in marketing technology, experimentation, audience/identity or web platforms.
Ability to work end-to-end across a multi-product stack, partnering with several squads to make sure platforms interoperate as a coherent ecosystem.
Proven track record connecting product strategy and platform design, turning growth and brand objectives into concrete architectural choices for audiences, campaign orchestration and website capabilities.
Strong technical leadership skills: setting architectural direction, driving design reviews, evolving engineering standards and mentoring senior engineers and tech leaders.
Experience with experimentation and data-driven decision making, and with designing systems that are observable, instrumented and easy to reason about.
Demonstrated ability to navigate complex stakeholder environments, collaborating with Product, Data, Design, Marketing and other platform teams to align priorities and manage dependencies.
Comfort operating in high-visibility, cross-impact domains, where platform decisions have direct effect on growth and brand outcomes.
High tolerance for ambiguity, with the ability to frame complex problems into clear options and drive alignment through structured written and verbal communication.
Nice to have
Background in growth, martech or CRM platforms.
Experience in multi-country or multi-brand environments.
Previous work on customer data platforms, journey orchestration or experimentation platforms.
Brazil – Hybrid hubs: São Paulo, Campinas, Rio de Janeiro, or Belo Horizonte (aligned with Nubank’s official office locations).
Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Chance of earning equity at Nubank
Food / Meal Card (Vale-Refeição and/or Vale-Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo – Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
If you want to shape the platforms that power Nubank’s growth engine — from how we build audiences to how we orchestrate campaigns and run our public websites — we’d love to hear from you.
Apply now to be our Staff Software Engineer – Marketing Platforms in Brazil.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE\n\nThe Marketing Platforms area, inside our Growth Platforms BU, is responsible for enabling Nubank’s growth engine across owned and paid channels.\n\nThis includes our public websites (BR, MX, CO and future markets), the Audience Manager platform (how we build, govern and activate audiences for campaigns and experiments), and Campaign Manager / orchestration capabilities that connect messages, audiences and channels into coherent customer journeys at scale.\n\nAs a Staff Software Engineer – Marketing Platforms , you will be a senior technical leader working across this ecosystem: defining architecture and technical direction, ensuring that Audience Manager, Website Platform and Campaign Manager evolve as a cohesive platform, and directly influencing how Nubank acquires, engages and retains customers across countries.\n\n\nYOU’LL BE RESPONSIBLE FOR\n\n - Designing and evolving large-scale, data-intensive marketing platforms, in domains such as martech, experimentation, audience/identity and web platforms, operating across multiple channels and markets.\n\n - Working end-to-end across the Marketing Platforms stack, partnering with Audience Manager, Website Platform and Campaign Manager squads to define technical direction, shape roadmaps and ensure these platforms work together as a cohesive ecosystem.\n\n - Translating growth and brand strategy into platform architecture, turning audience, campaign and website needs into clear architectural choices and explicit trade-offs with a long-term view.\n\n - Providing strong technical leadership: setting architectural direction, leading design reviews, evolving engineering standards and mentoring engineers and tech leads across multiple squads.\n\n - Helping teams design systems that are observable, debuggable and experimentation-friendly, supporting data-driven decision making in how we run campaigns and optimize journeys.\n\n - Navigating complex stakeholder landscapes, collaborating with Product, Data, Design, Marketing and other platform teams to align priorities, manage dependencies and keep interfaces between systems healthy over time.\n\n - Operating in high-visibility, cross-impact areas, where platform decisions directly affect Nubank’s growth, brand presence and audience activation across BR, MX, CO and future geos.\n\n - Framing ambiguous problems into clear options, and driving alignment through well-structured communication (technical docs, RFCs, design sessions and presentations).\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\nRequired\n\n - Solid experience as a Staff-level engineer designing and evolving large-scale, data-intensive platforms, ideally in marketing technology, experimentation, audience/identity or web platforms.\n\n - Ability to work end-to-end across a multi-product stack, partnering with several squads to make sure platforms interoperate as a coherent ecosystem.\n\n - Proven track record connecting product strategy and platform design, turning growth and brand objectives into concrete architectural choices for audiences, campaign orchestration and website capabilities.\n\n - Strong technical leadership skills: setting architectural direction, driving design reviews, evolving engineering standards and mentoring senior engineers and tech leaders.\n\n - Experience with experimentation and data-driven decision making, and with designing systems that are observable, instrumented and easy to reason about.\n\n - Demonstrated ability to navigate complex stakeholder environments, collaborating with Product, Data, Design, Marketing and other platform teams to align priorities and manage dependencies.\n\n - Comfort operating in high-visibility, cross-impact domains, where platform decisions have direct effect on growth and brand outcomes.\n\n - High tolerance for ambiguity, with the ability to frame complex problems into clear options and drive alignment through structured written and verbal communication.\n\nNice to have\n\n - Background in growth, martech or CRM platforms.\n\n - Experience in multi-country or multi-brand environments.\n\n - Previous work on customer data platforms, journey orchestration or experimentation platforms.\n\n\nLOCATION FOR THIS OPPORTUNITY\n\n - Brazil – Hybrid hubs: São Paulo, Campinas, Rio de Janeiro, or Belo Horizonte (aligned with Nubank’s official office locations).\n\n\nWORK MODEL FOR THIS ROLE\n\n - Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ https://building.nubank.com/nu-hybrid-work-model/\n\n\nOUR BENEFITS – BRAZIL (EMPLOYEE, HYBRID)\n\n - Chance of earning equity at Nubank\n\n - Food / Meal Card (Vale-Refeição and/or Vale-Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo – Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\n\nJOIN US\n\nIf you want to shape the platforms that power Nubank’s growth engine — from how we build audiences to how we orchestrate campaigns and run our public websites — we’d love to hear from you.\n\nApply now to be our Staff Software Engineer – Marketing Platforms in Brazil.\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3b43d8cc-494e-4e74-9426-fb869796de10","title":"Staff Security Engineer (IAM)","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Campinas","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"Campinas"}}},{"location":"Belo Horizonte","address":{"postalAddress":{"addressRegion":"Minas Gerais","addressCountry":"Brazil","addressLocality":"Belo Horizonte"}}},{"location":"Rio de Janeiro","address":{"postalAddress":{"addressRegion":"Rio de Janeiro","addressCountry":"Brazil","addressLocality":"Rio de Janeiro"}}}],"publishedAt":"2026-07-20T00:09:00.097+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/3b43d8cc-494e-4e74-9426-fb869796de10","applyUrl":"https://jobs.ashbyhq.com/nubank/3b43d8cc-494e-4e74-9426-fb869796de10/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
About the Role
Nubank is seeking a Staff Security Engineer to contribute in the Identity and Access Management security function across a financial technology organization serving over 100 million customers in Brazil, Mexico, and Colombia.
This is a senior individual-contributor role with organizational-level technical influence, responsible for supporting a multi-year IAM security strategy, directing its execution across multiple engineering teams, and ensuring that identity and access controls meet the security, regulatory, and operational requirements of a globally operating financial institution.
The Staff Security Engineer is expected to bring a demonstrated history of delivering consequential security programs — including programs that encountered setbacks — and the technical judgment that only sustained, hands-on experience in the domain produces.
Critically, this role requires a security engineering philosophy grounded in business enablement: the conviction that security done well accelerates what the organization can do, not merely protects it. This means rigorously distinguishing between controls that reduce real risk and those that create the appearance of compliance without reducing exposure, taking genuine ownership of outcomes rather than delegating accountability through policy, and continuously questioning inherited assumptions about what security measures are necessary, sufficient, or proportionate.
Defining, communicating, and executing a multi-year security strategy (especially in the IAM field) aligned with the organization's risk posture, regulatory obligations, and business objectives across multiple countries and regulatory jurisdictions.
Lead organization-wide authentication migrations that span heterogeneous surfaces — browser, operating system login, CLI tooling, and API-level integrations — across thousands of employees, multiple device ecosystems, and distributed work environments, producing measurable outcomes: authentication success rates above 99%, material reductions in per-authentication time, support exception rates below 1%, and return on investment within weeks of enforcement.
Designing and maintaining the core identity infrastructure with the durability and operational discipline required at organizational scale: enterprise Identity Provider, PKI and X.509 certificate lifecycle automation, mutual TLS for service-to-service authentication, and credential management systems engineered to remain sound as the organization grows.
Translating least-privilege access from a principle into a measurable, organization-wide program — with defined metrics, visible adoption curves, and accountability structures that allow Security and Engineering leadership to track and act on the organization's access risk posture over time.
Designing and maintaining a security engineering framework — comprising technical mechanisms, policies, incentives, and assurance processes — that ensures security properties are durable, verifiable, and operationally sound, rather than dependent on individual vigilance or periodic audits.
Leading technical incident response for identity and access security events, including critical vulnerabilities in remote access infrastructure, ensuring thorough investigation, documented root cause analysis, and structural improvements that reduce the likelihood and impact of recurrence.
Designing and facilitating large-scale preparedness exercises grounded in realistic attack paths — involving engineering, operations, and executive functions — to identify genuine gaps in IAM controls, not merely satisfy a compliance requirement.
Providing technical mentorship and coaching to senior engineers; lead innovative projects with universities and actively collaborate in hiring and career decisions in order to maintain a high technical standard throughout the safety organization.
Serving as the technical authority in engagements with Legal, Compliance, internal audit, and external regulators on matters related to identity, authentication, and access control.
Must-have
+15 years of professional experience in security engineering, with a concentration in identity, authentication, or access management.
Demonstrated track record of leading complex, multi-year security programs from conception through measurable outcome — including programs that required navigating organizational obstacles, technical constraints, or material mid-course corrections.
Expert-level knowledge of IAM and authentication protocols: OIDC, OAuth 2.0, SAML 2.0, FIDO2/WebAuthn, mTLS, and Public Key Infrastructure (PKI).
Proficiency in software engineering: ability to produce, review, and reason about production-quality code in at least one general-purpose programming language.
Demonstrated ability to model identity-related threat scenarios, assess attacker techniques relevant to the IAM surface, and design controls that remain effective under adversarial conditions.
A demonstrable commitment to security as an organizational capability that enables business outcomes: a track record of solving real security problems, a disposition to challenge inherited security assumptions, and a clear pattern of distinguishing genuine risk reduction from security theater or responsibility transfer.
Experience communicating technical risk assessments and strategic recommendations to senior non-technical stakeholders, including executives and regulators.
Nice-to-have
Experience operating within a financial services institution or similarly regulated environment subject to multiple concurrent regulatory frameworks.
Hands-on experience administering or integrating with an enterprise Identity Provider at scale, particularly Okta, or Keycloak.
Experience designing and enforcing security controls for third-party, BPO, or partner environments without direct operational control of the partner's infrastructure.
Experience leading organizational adoption of Zero Trust architecture, including authentication and authorization mechanisms for hybrid and multi-cloud environments.
Contributions to the broader security community — published research, conference presentations, open-source tooling, or participation in standards bodies.
Chance of earning equity at Nubank
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\nAbout the Role\n\nNubank is seeking a Staff Security Engineer to contribute in the Identity and Access Management security function across a financial technology organization serving over 100 million customers in Brazil, Mexico, and Colombia. \nThis is a senior individual-contributor role with organizational-level technical influence, responsible for supporting a multi-year IAM security strategy, directing its execution across multiple engineering teams, and ensuring that identity and access controls meet the security, regulatory, and operational requirements of a globally operating financial institution.\n\nThe Staff Security Engineer is expected to bring a demonstrated history of delivering consequential security programs — including programs that encountered setbacks — and the technical judgment that only sustained, hands-on experience in the domain produces. \nCritically, this role requires a security engineering philosophy grounded in business enablement: the conviction that security done well accelerates what the organization can do, not merely protects it. This means rigorously distinguishing between controls that reduce real risk and those that create the appearance of compliance without reducing exposure, taking genuine ownership of outcomes rather than delegating accountability through policy, and continuously questioning inherited assumptions about what security measures are necessary, sufficient, or proportionate.\n\n\n\n\n\n\nWHAT YOU’LL BE RESPONSIBLE FOR\n\n - Defining, communicating, and executing a multi-year security strategy (especially in the IAM field) aligned with the organization's risk posture, regulatory obligations, and business objectives across multiple countries and regulatory jurisdictions.\n\n - Lead organization-wide authentication migrations that span heterogeneous surfaces — browser, operating system login, CLI tooling, and API-level integrations — across thousands of employees, multiple device ecosystems, and distributed work environments, producing measurable outcomes: authentication success rates above 99%, material reductions in per-authentication time, support exception rates below 1%, and return on investment within weeks of enforcement.\n\n - Designing and maintaining the core identity infrastructure with the durability and operational discipline required at organizational scale: enterprise Identity Provider, PKI and X.509 certificate lifecycle automation, mutual TLS for service-to-service authentication, and credential management systems engineered to remain sound as the organization grows.\n\n - Translating least-privilege access from a principle into a measurable, organization-wide program — with defined metrics, visible adoption curves, and accountability structures that allow Security and Engineering leadership to track and act on the organization's access risk posture over time.\n\n - Designing and maintaining a security engineering framework — comprising technical mechanisms, policies, incentives, and assurance processes — that ensures security properties are durable, verifiable, and operationally sound, rather than dependent on individual vigilance or periodic audits.\n\n - Leading technical incident response for identity and access security events, including critical vulnerabilities in remote access infrastructure, ensuring thorough investigation, documented root cause analysis, and structural improvements that reduce the likelihood and impact of recurrence.\n\n - Designing and facilitating large-scale preparedness exercises grounded in realistic attack paths — involving engineering, operations, and executive functions — to identify genuine gaps in IAM controls, not merely satisfy a compliance requirement.\n\n - Providing technical mentorship and coaching to senior engineers; lead innovative projects with universities and actively collaborate in hiring and career decisions in order to maintain a high technical standard throughout the safety organization.\n\n - Serving as the technical authority in engagements with Legal, Compliance, internal audit, and external regulators on matters related to identity, authentication, and access control.\n\n \n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\n Must-have\n\n - +15 years of professional experience in security engineering, with a concentration in identity, authentication, or access management.\n\n - Demonstrated track record of leading complex, multi-year security programs from conception through measurable outcome — including programs that required navigating organizational obstacles, technical constraints, or material mid-course corrections.\n\n - Expert-level knowledge of IAM and authentication protocols: OIDC, OAuth 2.0, SAML 2.0, FIDO2/WebAuthn, mTLS, and Public Key Infrastructure (PKI).\n\n - Proficiency in software engineering: ability to produce, review, and reason about production-quality code in at least one general-purpose programming language.\n\n - Demonstrated ability to model identity-related threat scenarios, assess attacker techniques relevant to the IAM surface, and design controls that remain effective under adversarial conditions.\n\n - A demonstrable commitment to security as an organizational capability that enables business outcomes: a track record of solving real security problems, a disposition to challenge inherited security assumptions, and a clear pattern of distinguishing genuine risk reduction from security theater or responsibility transfer.\n\n - Experience communicating technical risk assessments and strategic recommendations to senior non-technical stakeholders, including executives and regulators.\n\nNice-to-have\n\n - Experience operating within a financial services institution or similarly regulated environment subject to multiple concurrent regulatory frameworks.\n\n - Hands-on experience administering or integrating with an enterprise Identity Provider at scale, particularly Okta, or Keycloak.\n\n - Experience designing and enforcing security controls for third-party, BPO, or partner environments without direct operational control of the partner's infrastructure.\n\n - Experience leading organizational adoption of Zero Trust architecture, including authentication and authorization mechanisms for hybrid and multi-cloud environments.\n\n - Contributions to the broader security community — published research, conference presentations, open-source tooling, or participation in standards bodies.\n\n\nOUR BENEFITS\n\n - Chance of earning equity at Nubank\n\n - Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n \n \n\n\nWORK MODEL FOR THIS ROLE\n\nHybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/\n\n\n\n\n\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"de1206d5-5b21-416b-a7fb-d0b9cc6511b9","title":"Staff Software Engineer - Payments Gateway","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Belo Horizonte","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"São Paulo","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}}}],"publishedAt":"2026-07-20T19:34:25.195+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Minas Gerais","addressCountry":"Brazil","addressLocality":"Belo Horizonte"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/de1206d5-5b21-416b-a7fb-d0b9cc6511b9","applyUrl":"https://jobs.ashbyhq.com/nubank/de1206d5-5b21-416b-a7fb-d0b9cc6511b9/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
You will join the engineering group behind Nubank's Acquiring solutions, as Tap to Pay (TAP) experiences — turning phones and dedicated terminals into secure, reliable payment devices for our merchants.
As a Staff Software Engineer – Payments Platform, you will lead the design and implementation of our systems for authorization, clearing and settlement
Today we rely heavily on partners (e.g., Zoop); our strategic direction is to verticalize: building our own Payments SDKs and gateway to reduce dependency, gain end-to-end observability, and control core parts of the merchant experience.
This is a high-impact role: you will both build critical gateway components and act as a key knowledge source on payments protocols and acquiring, seeding expertise across multiple squads (TAP, Acquiring platforms) over a 3–5 year roadmap.
Designing and building Nubank’s payments gateway backend that processes POS and Tap to Pay transactions after they leave the terminal, acting as the core authorization and routing layer between our devices and external acquirers/partners.
Verticalizing partner-provided capabilities by developing our own Payment SDK
and gateway, reducing reliance on third parties for transaction processing and improving observability, stability and control over the end-to-end flow.
Designing architecture for constrained Payment environments, collaborating with embedded/mobile teams to account for hardware peripherals (NFC, EMV readers, printers), offline/latency-sensitive flows, and tight data-plan limits on terminals.
Acting as a technical bridge between our acquiring solutions, ensuring both surfaces share a robust, scalable core transaction processing flow while serving different form factors and partners.
Integrating with acquirers and networks , designing robust flows for authorizations, settlements and error handling, and progressively increasing our ownership of these interactions.
Leading long-term platform design (3–5 years) for acquiring and gateway, ensuring we build scalable, reusable components instead of point solutions, and that we can support new products and geographies over time.
Seeding and multiplying domain knowledge: running whiteboard sessions, design reviews and knowledge-sharing routines so that other backend engineers can learn POS/acquiring patterns and contribute effectively.
Collaborating with external experts and partners, representing Nubank in technical discussions with vendor and acquirer engineering teams, and shaping agreements and interfaces that allow our platform to scale cleanly.
Required
Staff-level backend engineering experience (or equivalent) designing and operating high-scale, mission-critical systems.
Strong background in payments / POS / acquiring backends, with experience in transaction processing and connectivity with acquirers and/or payment networks.
Hands-on experience with ISO 8583 (or very similar card-payment protocols) and the surrounding concepts (authorization flows, reversals, settlement, offline/queued transactions).
Experience working with or alongside POS / embedded / payments hardware teams, understanding constraints around peripherals, connectivity, offline behavior and latency.
Proven track record designing and evolving gateways or switches that connect to multiple acquirers or processors.
Ability to operate as a technical leader and knowledge-multiplier: mentoring senior engineers, running structured design sessions and defining long-term technical direction.
Strong communication skills and resilience: comfortable dealing with incidents, complex cross-team situations and external stakeholders, and able to keep discussions productive under pressure.
Proven experience with PCI DSS v4.0 compliance standards, with the ability to design architectures that ensure secure isolation of the CDE (Cardholder Data Environment) and meet payment data security requirements.
Comfort working in a hybrid model in Brazil (São Paulo or Belo Horizonte) collaborating in English and Portuguese across local and global teams.
Nice to have
Experience at companies that have internalized POS/acquiring stacks (e.g., Mercado Pago, PagBank, Stone, Infinity Pay, or similar players).
Previous work on Tap to Pay or SoftPOS solutions.
Familiarity with regulatory and compliance aspects of card-present payments in Brazil.
Brazil – Hybrid hubs: São Pauloor Belo Horizonte (aligned with Nubank’s official office locations).
Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Chance of earning equity at Nubank
Food / Meal Card (Vale-Refeição and/or Vale-Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo – Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
If you want to build the payments gateway that will power Nubank’s POS and Tap to Pay products — combining deep industry protocols, large-scale backend engineering and long-term platform design — we’d love to hear from you.
Apply now to be our Staff Software Engineer – Payments Gateway in Brazil.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE\n\nYou will join the engineering group behind Nubank's Acquiring solutions, as Tap to Pay (TAP) experiences — turning phones and dedicated terminals into secure, reliable payment devices for our merchants.\n\nAs a Staff Software Engineer – Payments Platform, you will lead the design and implementation of our systems for authorization, clearing and settlement\n\nToday we rely heavily on partners (e.g., Zoop); our strategic direction is to verticalize: building our own Payments SDKs and gateway to reduce dependency, gain end-to-end observability, and control core parts of the merchant experience.\n\nThis is a high-impact role: you will both build critical gateway components and act as a key knowledge source on payments protocols and acquiring, seeding expertise across multiple squads (TAP, Acquiring platforms) over a 3–5 year roadmap.\n\n\nYOU’LL BE RESPONSIBLE FOR\n\n - Designing and building Nubank’s payments gateway backend that processes POS and Tap to Pay transactions after they leave the terminal, acting as the core authorization and routing layer between our devices and external acquirers/partners.\n\n - Verticalizing partner-provided capabilities by developing our own Payment SDK\n\n - and gateway, reducing reliance on third parties for transaction processing and improving observability, stability and control over the end-to-end flow.\n\n - Designing architecture for constrained Payment environments, collaborating with embedded/mobile teams to account for hardware peripherals (NFC, EMV readers, printers), offline/latency-sensitive flows, and tight data-plan limits on terminals.\n\n - Acting as a technical bridge between our acquiring solutions, ensuring both surfaces share a robust, scalable core transaction processing flow while serving different form factors and partners.\n\n - Integrating with acquirers and networks , designing robust flows for authorizations, settlements and error handling, and progressively increasing our ownership of these interactions.\n\n - Leading long-term platform design (3–5 years) for acquiring and gateway, ensuring we build scalable, reusable components instead of point solutions, and that we can support new products and geographies over time.\n\n - Seeding and multiplying domain knowledge: running whiteboard sessions, design reviews and knowledge-sharing routines so that other backend engineers can learn POS/acquiring patterns and contribute effectively.\n\n - Collaborating with external experts and partners, representing Nubank in technical discussions with vendor and acquirer engineering teams, and shaping agreements and interfaces that allow our platform to scale cleanly.\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\nRequired\n\n - Staff-level backend engineering experience (or equivalent) designing and operating high-scale, mission-critical systems.\n\n - Strong background in payments / POS / acquiring backends, with experience in transaction processing and connectivity with acquirers and/or payment networks.\n\n - Hands-on experience with ISO 8583 (or very similar card-payment protocols) and the surrounding concepts (authorization flows, reversals, settlement, offline/queued transactions).\n\n - Experience working with or alongside POS / embedded / payments hardware teams, understanding constraints around peripherals, connectivity, offline behavior and latency.\n\n - Proven track record designing and evolving gateways or switches that connect to multiple acquirers or processors.\n\n - Ability to operate as a technical leader and knowledge-multiplier: mentoring senior engineers, running structured design sessions and defining long-term technical direction.\n\n - Strong communication skills and resilience: comfortable dealing with incidents, complex cross-team situations and external stakeholders, and able to keep discussions productive under pressure.\n\n - Proven experience with PCI DSS v4.0 compliance standards, with the ability to design architectures that ensure secure isolation of the CDE (Cardholder Data Environment) and meet payment data security requirements.\n\n - Comfort working in a hybrid model in Brazil (São Paulo or Belo Horizonte) collaborating in English and Portuguese across local and global teams.\n\nNice to have\n\n - Experience at companies that have internalized POS/acquiring stacks (e.g., Mercado Pago, PagBank, Stone, Infinity Pay, or similar players).\n\n - Previous work on Tap to Pay or SoftPOS solutions.\n\n - Familiarity with regulatory and compliance aspects of card-present payments in Brazil.\n\n\nLOCATION FOR THIS OPPORTUNITY\n\n - Brazil – Hybrid hubs: São Pauloor Belo Horizonte (aligned with Nubank’s official office locations).\n\n\nWORK MODEL FOR THIS ROLE\n\n - Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ https://building.nubank.com/nu-hybrid-work-model/\n\n\nOUR BENEFITS – BRAZIL (EMPLOYEE, HYBRID)\n\n - Chance of earning equity at Nubank\n\n - Food / Meal Card (Vale-Refeição and/or Vale-Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo – Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\n\nJOIN US\n\nIf you want to build the payments gateway that will power Nubank’s POS and Tap to Pay products — combining deep industry protocols, large-scale backend engineering and long-term platform design — we’d love to hear from you.\n\nApply now to be our Staff Software Engineer – Payments Gateway in Brazil.\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5c9c06a2-def9-4e11-88bd-5a8a5e570cd4","title":"Lead Systems Engineer (Kafka)","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Toronto","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-20T00:11:57.268+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/5c9c06a2-def9-4e11-88bd-5a8a5e570cd4","applyUrl":"https://jobs.ashbyhq.com/nubank/5c9c06a2-def9-4e11-88bd-5a8a5e570cd4/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
About the Role
We are looking for an experienced software engineer to help evolve and operate Nubank’s messaging platform and the infrastructure that supports asynchronous communication at scale.
This role sits in a team responsible for highly critical platform capabilities that support a wide range of internal systems across multiple business domains and countries. The platform operates in a large and complex environment, with hundreds of clusters, thousands of brokers, hundreds of thousands of topics, and very large daily data volumes across multiple AWS accounts.
At the Lead level, we are looking for someone who can independently own important technical problems, improve reliability and operability, and drive engineering decisions in partnership with the team. Kafka experience is desirable, but not required. Strong knowledge of distributed systems infrastructure, especially Kubernetes, networking, and AWS, is essential.
Operate and improve large-scale messaging and platform infrastructure based on kafka used by critical systems across Nubank
Contribute to the reliability, scalability, and performance of asynchronous communication platforms
Help design and implement solutions for high-throughput, low-latency, and fault-tolerant systems
Improve observability, automation, and operational excellence across the platform
Support incident analysis, troubleshooting, and root cause remediation in production environments
Optimize infrastructure usage and help drive efficiency and cost awareness across AWS-based environments
Work on platform capabilities that enable safe growth in message volume, topic count, and cluster footprint
Partner with other engineers and teams to evolve platform standards, tooling, and best practices
Contribute to architectural discussions involving messaging, traffic patterns, service communication, and platform reliability
Must-have
Strong software engineering fundamentals and experience working with distributed systems in production.
Solid experience with Kubernetes, networking, and AWS in large-scale or business-critical environments.
Experience operating infrastructure-heavy platforms with high reliability and availability requirements.
Ability to troubleshoot complex production issues across application, infrastructure, and network layers.
Experience improving observability, automation, and operational tooling.
Good understanding of scalability, resilience, performance, and failure isolation patterns.
Ability to work autonomously on ambiguous technical problems and drive them to execution.
Strong collaboration skills and ability to work across team boundaries.
Nice-to-have
Experience with Apache Kafka or other messaging and streaming technologies.
Experience with platform engineering, SRE, or infrastructure-focused backend engineering.
Familiarity with multi-account AWS environments and large-scale cloud operations.
Experience with high-throughput event-driven architectures.
Experience balancing reliability, performance, and cost in production systems.
Total compensation includes base salary, RSUs and benefits. Base salary range: $190.000 - $220.000
Health Insurance
Life Insurance
Pension Plan
Extended maternity and paternity leaves
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
Vacations
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nAbout the Role\n\nWe are looking for an experienced software engineer to help evolve and operate Nubank’s messaging platform and the infrastructure that supports asynchronous communication at scale.\n\nThis role sits in a team responsible for highly critical platform capabilities that support a wide range of internal systems across multiple business domains and countries. The platform operates in a large and complex environment, with hundreds of clusters, thousands of brokers, hundreds of thousands of topics, and very large daily data volumes across multiple AWS accounts.\n\nAt the Lead level, we are looking for someone who can independently own important technical problems, improve reliability and operability, and drive engineering decisions in partnership with the team. Kafka experience is desirable, but not required. Strong knowledge of distributed systems infrastructure, especially Kubernetes, networking, and AWS, is essential.\n\n\nWHAT YOU’LL BE RESPONSIBLE FOR\n\n - Operate and improve large-scale messaging and platform infrastructure based on kafka used by critical systems across Nubank\n\n - Contribute to the reliability, scalability, and performance of asynchronous communication platforms\n\n - Help design and implement solutions for high-throughput, low-latency, and fault-tolerant systems\n\n - Improve observability, automation, and operational excellence across the platform\n\n - Support incident analysis, troubleshooting, and root cause remediation in production environments\n\n - Optimize infrastructure usage and help drive efficiency and cost awareness across AWS-based environments\n\n - Work on platform capabilities that enable safe growth in message volume, topic count, and cluster footprint\n\n - Partner with other engineers and teams to evolve platform standards, tooling, and best practices\n\n - Contribute to architectural discussions involving messaging, traffic patterns, service communication, and platform reliability\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\n Must-have\n\n - Strong software engineering fundamentals and experience working with distributed systems in production.\n\n - Solid experience with Kubernetes, networking, and AWS in large-scale or business-critical environments.\n\n - Experience operating infrastructure-heavy platforms with high reliability and availability requirements.\n\n - Ability to troubleshoot complex production issues across application, infrastructure, and network layers.\n\n - Experience improving observability, automation, and operational tooling.\n\n - Good understanding of scalability, resilience, performance, and failure isolation patterns.\n\n - Ability to work autonomously on ambiguous technical problems and drive them to execution.\n\n - Strong collaboration skills and ability to work across team boundaries.\n\n\n\n\n\nNice-to-have\n\n - Experience with Apache Kafka or other messaging and streaming technologies.\n\n - Experience with platform engineering, SRE, or infrastructure-focused backend engineering.\n\n - Familiarity with multi-account AWS environments and large-scale cloud operations.\n\n - Experience with high-throughput event-driven architectures.\n\n - Experience balancing reliability, performance, and cost in production systems.\n \n \n \n\n\nOUR BENEFITS\n\n - Total compensation includes base salary, RSUs and benefits. Base salary range: $190.000 - $220.000\n\n - Health Insurance\n\n - Life Insurance\n\n - Pension Plan\n\n - Extended maternity and paternity leaves \n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - NuCare - Our mental health and wellness assistance program\n\n - Vacations\n\n\n\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"11aaa29d-70df-47af-8d7a-249961a50d9f","title":"AML Senior Expert","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"Ciudad de México","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-20T00:12:46.088+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Mexico City","addressCountry":"Mexico","addressLocality":"Mexico City"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/11aaa29d-70df-47af-8d7a-249961a50d9f","applyUrl":"https://jobs.ashbyhq.com/nubank/11aaa29d-70df-47af-8d7a-249961a50d9f/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
About the Role
Nubank Mexico operates as a regulated financial institution under CNBV oversight, processing millions of transactions daily for millions of customers. Preventing money laundering and terrorism financing is not only a regulatory obligation — it is central to our license to operate and to the trust our customers place in us.
The Senior Expert AML is the foremost domain expert in Mexico's PLD/FT compliance. This role owns the design and ongoing improvement of Nubank Mexico's AML program and ensures full adherence to the Disposiciones de Carácter General (DCG) referidas en el Artículo 115 de la LIC and its 2024 amendments, the FATF 40 Recommendations, and the Evaluación Nacional de Riesgos.
Beyond regulatory compliance, this person shapes how AML controls are embedded into product development, automated monitoring systems, and risk models — making Nubank Mexico both a safe and efficient financial institution. They influence across Engineering, Product, Legal, and Data teams, and represent Nubank before the CNBV and SHCP/UIF in regulatory interactions.
You'll be responsible for
Program Ownership & Regulatory Compliance
Design, maintain, and continuously improve the Nubank Mexico AML/PLD-FT compliance program, including the Manual de Cumplimiento, in line with DCG115 (Art. 115 LIC) and its August 2024 amendments.
Own the enfoque basado en riesgos (risk-based approach) methodology: develop risk indicators for ML and TF separately, maintain the customer risk segmentation model, and submit the annual Reporte de Operatividad to CNBV.
Ensure CNBV PLD/FT certification is current for yourself and all audit personnel; coordinate timely notifications to CNBV upon designations or revocations of compliance officers (within 10 business days).
Lead preparation and response for CNBV annual audits and ad hoc inspections; manage remediation plans and track implementation of regulatory findings.
Monitor FATF grey/black list updates, GAFI-flagged jurisdictions, and emerging typologies; adjust controls accordingly and apply reforzada due diligence to affected transactions and correspondents.
Transaction Monitoring & Reporting
Oversee the design and tuning of automated transaction monitoring (ATM) systems, including differentiated monitoring rules for persons físicas, morales, and fideicomisos.
Ensure ATM systems embed risk model execution and client classification as required by DCG115; lead biennial independent system evaluations.
Supervise the alert-to-SAR pipeline: manage the investigation process for unusual operations, escalation criteria, and timely filing of Reportes de Operaciones Inusuales (ROU), Reportes de Operaciones Relevantes (ROR), and Reportes de Operaciones con Dólares (ROED) to SHCP/UIF via goAML.
Define and maintain the reporting cadence for international fund transfer reports, including new requirements for concentrator accounts under the 2024 resolution.
KYC / Customer Due Diligence
Own the KYC/CDD framework: set standards for client identification, expediente integration, transactional profile construction, and the enhanced due diligence process for PEPs, high-risk clients, and foreign correspondents.
Oversee the dual-review process for customer files (reviewer independent from the person who integrated or updated the expediente) as mandated by DCG115.
Define EDD protocols for customers exceeding low-risk transactional thresholds and ensure mandatory interviews (presencial o remota) are conducted.
Manage PEPs and sanctions screening program (OFAC SDN, UN Security Council, SHCP blocked persons list); ensure real-time and periodic screening coverage.
Cross-functional Leadership & Product Compliance
Partner with Product and Engineering to embed AML controls by design in new product features, account types, and onboarding flows — particularly for non-presential account opening and digital identity validation (INE/SRE verification, Firma Electrónica Avanzada).
Advise on compliance implications of new product launches, partnerships, and geographic expansion in Mexico.
Design and deliver the annual AML training program for all relevant personnel, including board-level awareness and role-specific modules.
Represent the AML function internally and externally — including in product committees, risk forums, and regulatory interactions with CNBV and UIF.
We are looking for a person who has
Required experience & knowledge
7+ years of AML/PLD-FT compliance experience in regulated financial institutions, banks, or fintech companies operating in Mexico.
Deep working knowledge of DCG referidas en el Artículo 115 de la LIC (including 2024 amendments), LFPIORPI, LGOAAC, and the SHCP/CNBV/UIF regulatory ecosystem.
CNBV PLD/FT certification (vigente), or willingness to obtain within the regulatory deadline. High proficiency in the certification exam topics: KYC, transactional profiling, ROU/ROR/ROED filing, PEPs, and national/international AML regimes.
Track record of building, scaling, or materially improving AML/compliance programs — especially in digital or high-volume transaction environments.
Hands-on experience managing transaction monitoring platforms: rule creation, threshold calibration, alert queue management, and model validation.
Experience managing or supporting CNBV PLD/FT audits end-to-end, including pre-audit readiness, fieldwork support, and findings remediation.
Strong analytical skills with experience working with large transaction datasets; comfort with SQL or Python for ad hoc investigations and reporting.
Experience with PEPs screening, OFAC/UN/SHCP sanctions list management, and enhanced due diligence processes.
Bilingual: Spanish (native) / English (professional working proficiency).
Nice to have
CAMS (Certified Anti-Money Laundering Specialist) or equivalent international certification.
Experience contributing to FATF mutual evaluations, national risk assessments, or GAFI working groups.
Background with RegTech / compliance automation tools (e.g., automated screening, AI-based transaction monitoring).
Experience at a high-growth tech company, neobank, or digital payments platform.
Familiarity with virtual asset regulations and FATF Recommendation 15 (Travel Rule, VASPs).
Key Regulatory Framework
This role operates within — and must demonstrate mastery of — the following frameworks:
Artículo 115 de la Ley de Instituciones de Crédito (LIC) and its Disposiciones de Carácter General (DCG), including the August 2024 resolution published in the DOF.
Ley Federal para la Prevención e Identificación de Operaciones con Recursos de Procedencia Ilícita (LFPIORPI).
Ley General de Organizaciones y Actividades Auxiliares del Crédito (LGOAAC).
FATF 40 Recommendations — particularly R.10 (CDD), R.12 (PEPs), R.15 (New Technologies), R.20 (Suspicious Transaction Reporting), and R.26–R.28 (Regulation, Supervision, FIU).
Evaluación Nacional de Riesgos 2023 and sectoral risk typologies published by UIF/SHCP.
NOM-151-SCFI (digitalization and preservation of data messages).
Benefits
17 days paid vacation per year.
Life insurance.
Health insurance.
NuLanguage Program
NuCare Program
Extended Parental Leave
Work Model
Hybrid — Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit building.nubank.com/nu-hybrid-work-model/
Explore how we build technology at Nubank: building.nubank.com.br · youtube.com/@building.nubank · Spotify: Nubank Stories
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nAbout the Role\n\nNubank Mexico operates as a regulated financial institution under CNBV oversight, processing millions of transactions daily for millions of customers. Preventing money laundering and terrorism financing is not only a regulatory obligation — it is central to our license to operate and to the trust our customers place in us.\n\nThe Senior Expert AML is the foremost domain expert in Mexico's PLD/FT compliance. This role owns the design and ongoing improvement of Nubank Mexico's AML program and ensures full adherence to the Disposiciones de Carácter General (DCG) referidas en el Artículo 115 de la LIC and its 2024 amendments, the FATF 40 Recommendations, and the Evaluación Nacional de Riesgos.\n\nBeyond regulatory compliance, this person shapes how AML controls are embedded into product development, automated monitoring systems, and risk models — making Nubank Mexico both a safe and efficient financial institution. They influence across Engineering, Product, Legal, and Data teams, and represent Nubank before the CNBV and SHCP/UIF in regulatory interactions.\n\nYou'll be responsible for\n\nProgram Ownership & Regulatory Compliance\n\n - Design, maintain, and continuously improve the Nubank Mexico AML/PLD-FT compliance program, including the Manual de Cumplimiento, in line with DCG115 (Art. 115 LIC) and its August 2024 amendments.\n\n - Own the enfoque basado en riesgos (risk-based approach) methodology: develop risk indicators for ML and TF separately, maintain the customer risk segmentation model, and submit the annual Reporte de Operatividad to CNBV.\n\n - Ensure CNBV PLD/FT certification is current for yourself and all audit personnel; coordinate timely notifications to CNBV upon designations or revocations of compliance officers (within 10 business days).\n\n - Lead preparation and response for CNBV annual audits and ad hoc inspections; manage remediation plans and track implementation of regulatory findings.\n\n - Monitor FATF grey/black list updates, GAFI-flagged jurisdictions, and emerging typologies; adjust controls accordingly and apply reforzada due diligence to affected transactions and correspondents.\n\nTransaction Monitoring & Reporting\n\n - Oversee the design and tuning of automated transaction monitoring (ATM) systems, including differentiated monitoring rules for persons físicas, morales, and fideicomisos.\n\n - Ensure ATM systems embed risk model execution and client classification as required by DCG115; lead biennial independent system evaluations.\n\n - Supervise the alert-to-SAR pipeline: manage the investigation process for unusual operations, escalation criteria, and timely filing of Reportes de Operaciones Inusuales (ROU), Reportes de Operaciones Relevantes (ROR), and Reportes de Operaciones con Dólares (ROED) to SHCP/UIF via goAML.\n\n - Define and maintain the reporting cadence for international fund transfer reports, including new requirements for concentrator accounts under the 2024 resolution.\n\nKYC / Customer Due Diligence\n\n - Own the KYC/CDD framework: set standards for client identification, expediente integration, transactional profile construction, and the enhanced due diligence process for PEPs, high-risk clients, and foreign correspondents.\n\n - Oversee the dual-review process for customer files (reviewer independent from the person who integrated or updated the expediente) as mandated by DCG115.\n\n - Define EDD protocols for customers exceeding low-risk transactional thresholds and ensure mandatory interviews (presencial o remota) are conducted.\n\n - Manage PEPs and sanctions screening program (OFAC SDN, UN Security Council, SHCP blocked persons list); ensure real-time and periodic screening coverage.\n\nCross-functional Leadership & Product Compliance\n\n - Partner with Product and Engineering to embed AML controls by design in new product features, account types, and onboarding flows — particularly for non-presential account opening and digital identity validation (INE/SRE verification, Firma Electrónica Avanzada).\n\n - Advise on compliance implications of new product launches, partnerships, and geographic expansion in Mexico.\n\n - Design and deliver the annual AML training program for all relevant personnel, including board-level awareness and role-specific modules.\n\n - Represent the AML function internally and externally — including in product committees, risk forums, and regulatory interactions with CNBV and UIF.\n\nWe are looking for a person who has\n\nRequired experience & knowledge\n\n - 7+ years of AML/PLD-FT compliance experience in regulated financial institutions, banks, or fintech companies operating in Mexico.\n\n - Deep working knowledge of DCG referidas en el Artículo 115 de la LIC (including 2024 amendments), LFPIORPI, LGOAAC, and the SHCP/CNBV/UIF regulatory ecosystem.\n\n - CNBV PLD/FT certification (vigente), or willingness to obtain within the regulatory deadline. High proficiency in the certification exam topics: KYC, transactional profiling, ROU/ROR/ROED filing, PEPs, and national/international AML regimes.\n\n - Track record of building, scaling, or materially improving AML/compliance programs — especially in digital or high-volume transaction environments.\n\n - Hands-on experience managing transaction monitoring platforms: rule creation, threshold calibration, alert queue management, and model validation.\n\n - Experience managing or supporting CNBV PLD/FT audits end-to-end, including pre-audit readiness, fieldwork support, and findings remediation.\n\n - Strong analytical skills with experience working with large transaction datasets; comfort with SQL or Python for ad hoc investigations and reporting.\n\n - Experience with PEPs screening, OFAC/UN/SHCP sanctions list management, and enhanced due diligence processes.\n\n - Bilingual: Spanish (native) / English (professional working proficiency).\n\nNice to have\n\n - CAMS (Certified Anti-Money Laundering Specialist) or equivalent international certification.\n\n - Experience contributing to FATF mutual evaluations, national risk assessments, or GAFI working groups.\n\n - Background with RegTech / compliance automation tools (e.g., automated screening, AI-based transaction monitoring).\n\n - Experience at a high-growth tech company, neobank, or digital payments platform.\n\n - Familiarity with virtual asset regulations and FATF Recommendation 15 (Travel Rule, VASPs).\n\nKey Regulatory Framework\n\nThis role operates within — and must demonstrate mastery of — the following frameworks:\n\n - Artículo 115 de la Ley de Instituciones de Crédito (LIC) and its Disposiciones de Carácter General (DCG), including the August 2024 resolution published in the DOF.\n\n - Ley Federal para la Prevención e Identificación de Operaciones con Recursos de Procedencia Ilícita (LFPIORPI).\n\n - Ley General de Organizaciones y Actividades Auxiliares del Crédito (LGOAAC).\n\n - FATF 40 Recommendations — particularly R.10 (CDD), R.12 (PEPs), R.15 (New Technologies), R.20 (Suspicious Transaction Reporting), and R.26–R.28 (Regulation, Supervision, FIU).\n\n - Evaluación Nacional de Riesgos 2023 and sectoral risk typologies published by UIF/SHCP.\n\n - NOM-151-SCFI (digitalization and preservation of data messages).\n\n \n\nBenefits \n\n - 17 days paid vacation per year. \n\n - Life insurance. \n\n - Health insurance. \n\n - NuLanguage Program \n\n - NuCare Program \n\n - Extended Parental Leave \n\nWork Model\n\nHybrid — Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit building.nubank.com/nu-hybrid-work-model/\n\nExplore how we build technology at Nubank: building.nubank.com.br · youtube.com/@building.nubank · Spotify: Nubank Stories\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c5f55a22-d0be-40ef-bc17-3d6f8901fe2a","title":"IT Risk Senior Specialist ","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"Ciudad de México","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-31T19:34:21.193+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Mexico City","addressCountry":"Mexico","addressLocality":"Mexico City"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/c5f55a22-d0be-40ef-bc17-3d6f8901fe2a","applyUrl":"https://jobs.ashbyhq.com/nubank/c5f55a22-d0be-40ef-bc17-3d6f8901fe2a/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Strategic and regulatory, centered on the design and strengthening of the Technology Risk framework, and on overseeing its implementation through the Technology Risk area and the business areas, ensuring comprehensive, forward-looking management aligned with regulation and the company’s strategy.
Supports the oversight and development of the Technology Risk function, defining frameworks, metrics, and guidelines, and supervising the proper management of risks arising from systems, data, infrastructure, and technology third parties. Acts as the main point of contact with governing bodies and regulators on IT Risk matters, coordinates the response to major incidents and technology crises, and helps execute tests, assessments, and monitoring of the technology environment.
Define, update, and oversee the Technology Risk framework, including policies, standards, methodologies, and assessment and reporting criteria.
Establish, update, and monitor technology risk metrics (KRIs, RAS), consolidating the view of exposure and trends for governing bodies.
Prepare responses and coordinate attention to regulatory and audit requests related to Technology Risk, interacting directly with those authorities when appropriate.
Oversee the management of high-materiality technology and cybersecurity incidents, including proper classification, root-cause analysis, and definition of corrective actions.
Provide guidance and challenge technology risk assessments for new products, features, and architectures, ensuring consistency and completeness.
Design and maintain IT Third-Party Risk frameworks, aligned with institutional standards and regulatory requirements.
Oversee the quality and consistency of IT and cybersecurity control testing, technology RCSAs, and incident monitoring.
Act as a key advisor to the leadership of Risk, Engineering, Security, Data, and other areas, fostering a strong culture of Technology Risk management.
Minimum of 5-6 years of experience in cybersecurity or IT Risk Management.
Bachelors’ degree in Engineering, Computer Science, Information Technology, a Risk Management related field, or equivalent experience.
In-depth knowledge of IT and cybersecurity risk management concepts, practices and methods.
Understanding of cloud computing models such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Familiarity with cloud providers like Amazon Web Services (AWS) and serverless technologies.
Understanding of cybersecurity concepts such as confidentiality, integrity and availability, supply chain risks, cryptography, endpoint and network security, cloud security, mobile security, API security, Cyberincident management, etc.
Understanding of DevOps practices and tools used in cloud environments, such as continuous integration/continuous deployment (CI/CD) pipelines and containerization.
Understanding of Business Continuity and Disaster Recovery (BC/DR) practices, along with experience executing and coordinating the full Business Continuity Management lifecycle and contingency response.
Fluent in English and Spanish, with exceptional communication skills to articulate complex risk scenarios and strategies effectively.
Demonstrated ability and experience to thrive in a tech-driven environment, ensuring the safe and practical use of technology through targeted challenge and inquiry directed at process and system owners.
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration.
This position is based in Mexico City, Mexico
Chance of earning equity at Nu
Extended maternity and paternity leaves
Health and life insurance
Dental and Vision Insurance
NuCare - Our mental health and wellness assistance program
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
Holiday Bonus (\"Aguinaldo\") of 30 days of pay per year
17 days of paid vacation with 25% vacation bonus
Gym partnership
Food card
Work-from-home Allowance
Parental Consultancy
Relocation Assistance Package, if applicable
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE\n\nStrategic and regulatory, centered on the design and strengthening of the Technology Risk framework, and on overseeing its implementation through the Technology Risk area and the business areas, ensuring comprehensive, forward-looking management aligned with regulation and the company’s strategy.\n\nSupports the oversight and development of the Technology Risk function, defining frameworks, metrics, and guidelines, and supervising the proper management of risks arising from systems, data, infrastructure, and technology third parties. Acts as the main point of contact with governing bodies and regulators on IT Risk matters, coordinates the response to major incidents and technology crises, and helps execute tests, assessments, and monitoring of the technology environment.\n\n\n\nRESPONSIBILITIES\n\n - Define, update, and oversee the Technology Risk framework, including policies, standards, methodologies, and assessment and reporting criteria.\n\n - Establish, update, and monitor technology risk metrics (KRIs, RAS), consolidating the view of exposure and trends for governing bodies.\n\n - Prepare responses and coordinate attention to regulatory and audit requests related to Technology Risk, interacting directly with those authorities when appropriate.\n\n - Oversee the management of high-materiality technology and cybersecurity incidents, including proper classification, root-cause analysis, and definition of corrective actions.\n\n - Provide guidance and challenge technology risk assessments for new products, features, and architectures, ensuring consistency and completeness.\n\n - Design and maintain IT Third-Party Risk frameworks, aligned with institutional standards and regulatory requirements.\n\n - Oversee the quality and consistency of IT and cybersecurity control testing, technology RCSAs, and incident monitoring.\n\n - Act as a key advisor to the leadership of Risk, Engineering, Security, Data, and other areas, fostering a strong culture of Technology Risk management.\n\n\nQUALIFICATIONS\n\n - Minimum of 5-6 years of experience in cybersecurity or IT Risk Management.\n\n - Bachelors’ degree in Engineering, Computer Science, Information Technology, a Risk Management related field, or equivalent experience.\n\n - In-depth knowledge of IT and cybersecurity risk management concepts, practices and methods.\n\n - Understanding of cloud computing models such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Familiarity with cloud providers like Amazon Web Services (AWS) and serverless technologies.\n\n - Understanding of cybersecurity concepts such as confidentiality, integrity and availability, supply chain risks, cryptography, endpoint and network security, cloud security, mobile security, API security, Cyberincident management, etc.\n\n - Understanding of DevOps practices and tools used in cloud environments, such as continuous integration/continuous deployment (CI/CD) pipelines and containerization.\n\n - Understanding of Business Continuity and Disaster Recovery (BC/DR) practices, along with experience executing and coordinating the full Business Continuity Management lifecycle and contingency response.\n\n - Fluent in English and Spanish, with exceptional communication skills to articulate complex risk scenarios and strategies effectively.\n\n - Demonstrated ability and experience to thrive in a tech-driven environment, ensuring the safe and practical use of technology through targeted challenge and inquiry directed at process and system owners.\n\n\n LOCATION & WORK MODEL\n\n - Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration.\n\n - This position is based in Mexico City, Mexico\n\n\nBENEFITS\n\n - Chance of earning equity at Nu\n\n - Extended maternity and paternity leaves \n\n - Health and life insurance \n\n - Dental and Vision Insurance\n\n - NuCare - Our mental health and wellness assistance program\n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - Holiday Bonus (\"Aguinaldo\") of 30 days of pay per year\n\n - 17 days of paid vacation with 25% vacation bonus\n\n - Gym partnership\n\n - Food card\n\n - Work-from-home Allowance\n\n - Parental Consultancy\n\n - Relocation Assistance Package, if applicable\n\n \n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c07aae79-a3e9-4ff8-975a-06a7243e4017","title":"Third Party Risk Management Expert","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-20T00:14:45.346+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/c07aae79-a3e9-4ff8-975a-06a7243e4017","applyUrl":"https://jobs.ashbyhq.com/nubank/c07aae79-a3e9-4ff8-975a-06a7243e4017/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
About the role
At Nubank, we challenge the status quo to strengthen our ownership of risk management, aligning global and local processes with our strategic objectives. The Third Party Risk Management Expert role plays an essential part in this context, responsible for coordinating and monitoring the risks associated with vendors that support Nubank's operations globally.
The main objective is to ensure that third parties critical to the business are properly assessed, monitored, and managed, promoting operational continuity, information security, and regulatory compliance. This function will also connect business areas, Procurement, and risk assessment teams, ensuring that the third-party lifecycle happens in a secure, efficient, and standardized way. The role has global scope, covering the locations where Nubank operates and future expansion geographies, with direct interface with different regulatory regimes and active banking licenses.
Defining global guidelines for third-party risk management.
Architecting and evolving Nubank's global TPRM model, including qualification methodology, criticality criteria, and control framework by risk domain.
Evaluating and deciding on the adequacy of vendor controls, triggering enhanced due diligence processes based on the regulatory context of each jurisdiction.
Leading the expansion of the TPRM framework into new geographies, ensuring the model is adapted to local regulatory requirements from pre-launch.
Governing and guiding the development of an AI-powered vendor qualification platform, being responsible for process design and human validation of generated recommendations.
Determining and maintaining Nubank's TPRM RACI, ensuring clarity of roles and responsibilities across involved areas.
Defining the minimum requirements and baseline of TPRM controls to be followed across all geographies, ensuring global consistency and alignment.
Conducting continuous monitoring of critical third parties, tracking indicators, incidents, and action plans.
Consolidating information on third parties and their risks, providing a global and integrated view for Nubank's forums and governance.
Collaborating with risk domains and stakeholders to define and review controls, processes, and vendor assessment criteria.
Generating and monitoring Key Risk Indicators that represent third-party risk status globally.
Representing TPRM as a 2nd Line of Defense function before regulators and auditors (BCB, CNBV, SFC, FFIEC/OCC, FMA), acting as the technical point of contact for exams and questions on vendor methodology and controls.
Coordinating RCSA processes and executing Risk Assessment & Internal Control Testing (RA&ICT) activities within the TPRM scope.
What we are looking for
Is autonomous and interested in working in a dynamic environment with constant interaction across different areas and countries.
Has analytical thinking and curiosity to deeply understand how third parties operate and their business impact.
Has prior experience with third-party risk management and familiarity with risk frameworks.
Has strong communication skills and the ability to translate technical risk into clear messages for different audiences.
Is data-driven, with the ability to analyze metrics and propose evidence-based solutions.
Has solid ability to influence without formal authority, capable of challenging methodologies and practices across business areas, risk domains, and regulatory stakeholders in multiple geographies.
Has proven experience managing complex, multidisciplinary projects, with the ability to orchestrate simultaneous deliverables in highly ambiguous contexts with multiple regulators.
Is familiar with AI applied to risk management, including critical evaluation of model outputs, human-in-the-loop process design, and governance of automations in regulated contexts.
Has advanced English.
It is a plus if the candidate has familiarity with Business Continuity and Crisis Management frameworks.
Benefits
Chance of earning equity at Nubank
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Work Model for this RoleHybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nAbout the role \n\nAt Nubank, we challenge the status quo to strengthen our ownership of risk management, aligning global and local processes with our strategic objectives. The Third Party Risk Management Expert role plays an essential part in this context, responsible for coordinating and monitoring the risks associated with vendors that support Nubank's operations globally.\n\nThe main objective is to ensure that third parties critical to the business are properly assessed, monitored, and managed, promoting operational continuity, information security, and regulatory compliance. This function will also connect business areas, Procurement, and risk assessment teams, ensuring that the third-party lifecycle happens in a secure, efficient, and standardized way. The role has global scope, covering the locations where Nubank operates and future expansion geographies, with direct interface with different regulatory regimes and active banking licenses.\n\n - Defining global guidelines for third-party risk management.\n\n - Architecting and evolving Nubank's global TPRM model, including qualification methodology, criticality criteria, and control framework by risk domain.\n\n - Evaluating and deciding on the adequacy of vendor controls, triggering enhanced due diligence processes based on the regulatory context of each jurisdiction.\n\n - Leading the expansion of the TPRM framework into new geographies, ensuring the model is adapted to local regulatory requirements from pre-launch.\n\n - Governing and guiding the development of an AI-powered vendor qualification platform, being responsible for process design and human validation of generated recommendations.\n\n - Determining and maintaining Nubank's TPRM RACI, ensuring clarity of roles and responsibilities across involved areas.\n\n - Defining the minimum requirements and baseline of TPRM controls to be followed across all geographies, ensuring global consistency and alignment.\n\n - Conducting continuous monitoring of critical third parties, tracking indicators, incidents, and action plans.\n\n - Consolidating information on third parties and their risks, providing a global and integrated view for Nubank's forums and governance.\n\n - Collaborating with risk domains and stakeholders to define and review controls, processes, and vendor assessment criteria.\n\n - Generating and monitoring Key Risk Indicators that represent third-party risk status globally.\n\n - Representing TPRM as a 2nd Line of Defense function before regulators and auditors (BCB, CNBV, SFC, FFIEC/OCC, FMA), acting as the technical point of contact for exams and questions on vendor methodology and controls.\n\n - Coordinating RCSA processes and executing Risk Assessment & Internal Control Testing (RA&ICT) activities within the TPRM scope.\n\nWhat we are looking for \n\n - Is autonomous and interested in working in a dynamic environment with constant interaction across different areas and countries.\n\n - Has analytical thinking and curiosity to deeply understand how third parties operate and their business impact.\n\n - Has prior experience with third-party risk management and familiarity with risk frameworks.\n\n - Has strong communication skills and the ability to translate technical risk into clear messages for different audiences.\n\n - Is data-driven, with the ability to analyze metrics and propose evidence-based solutions.\n\n - Has solid ability to influence without formal authority, capable of challenging methodologies and practices across business areas, risk domains, and regulatory stakeholders in multiple geographies.\n\n - Has proven experience managing complex, multidisciplinary projects, with the ability to orchestrate simultaneous deliverables in highly ambiguous contexts with multiple regulators.\n\n - Is familiar with AI applied to risk management, including critical evaluation of model outputs, human-in-the-loop process design, and governance of automations in regulated contexts.\n\n - Has advanced English.\n\n - It is a plus if the candidate has familiarity with Business Continuity and Crisis Management frameworks.\n\nBenefits\n\n - Chance of earning equity at Nubank\n\n - Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\nWork Model for this RoleHybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ \n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"694c05a8-dfc1-4e85-9dcf-245dfcabde5a","title":"Staff IT Engineer - Service Management","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Miami","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Virginia","address":{"postalAddress":{"addressRegion":"Virginia","addressCountry":"United States","addressLocality":"Virginia"}}}],"publishedAt":"2026-07-20T00:15:28.245+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Florida","addressCountry":"United States","addressLocality":"Miami"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/694c05a8-dfc1-4e85-9dcf-245dfcabde5a","applyUrl":"https://jobs.ashbyhq.com/nubank/694c05a8-dfc1-4e85-9dcf-245dfcabde5a/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
The IT team is the operational backbone of Nubank’s internal infrastructure. As the company scales, we’re building the service management foundations that let engineering teams move faster with more confidence — turning IT operations into a strategic advantage, not just a support function.
As a Staff IT Engineer - Service Management, you will own and evolve Nubank’s IT Service Management (ITSM) practice end to end. You’ll design and implement processes, tools, and governance that keep our internal services reliable, auditable, and efficient, enabling engineering teams to focus on high-impact work while maintaining strong operational controls in a regulated environment.
Continuing to build and own Nubank's ITSM practice, defining and implementing core ITIL v4 processes: incident, problem, change, service request, and knowledge management.
Establishing a service catalog with clearly defined SLAs and OLAs aligned with internal stakeholder expectations.
Owning the end-to-end ITSM toolchain (Jira Service Management or equivalent): configuration, workflow design, form logic, SLA rules, and integrations with adjacent systems.
Identifying and closing automation gaps — routing, escalation, notifications, and reporting — partnering with engineering teams to reduce manual toil across operations.
Defining and tracking operational KPIs (MTTR, SLA compliance, first-contact resolution, change success rate) and building regular reporting cadences for leadership and stakeholders.
Establishing a Change Advisory Board (CAB) with structured documentation and approval workflows.
Supporting audit and compliance requirements with structured evidence of IT operational controls, essential in a regulated financial environment.
Driving ITSM adoption across the organization, creating runbooks, training materials, and documentation that embed service management culture at scale.
Mandatory qualifications
Solid experience in IT service management, IT operations, or a related discipline.
Deep ITIL v4 expertise; ITIL 4 Foundation or Managing Professional certification strongly preferred.
Proven track record of building ITSM practices from scratch or significantly transforming an existing function.
Hands-on experience owning and configuring ITSM tooling end-to-end (Jira Service Management, ServiceNow, or equivalent) — not just using it, but designing it.
Ability to work cross-functionally in a fast-paced, engineering-led environment, with strong influence-without-authority skills.
Strong written and verbal communication, including the ability to present to senior leadership.
Nice-to-have qualifications
Experience in fintech, high-growth tech, or other regulated industries.
Familiarity with adjacent frameworks: COBIT, ISO 20000, or SRE principles.
Experience partnering with Security and/or Platform Engineering teams.
Fluent English.
Greenfield, high-visibility scope: you’ll define what “good” ITSM looks like at Nubank’s scale — from zero.
Direct exposure to senior leadership across IT and Engineering.
A culture that values ownership and getting foundations right, without bureaucracy for its own sake.
Location
Miami, United States
Palo Alto, United States
Washington DC, United States
Opportunity of earning equity at Nu
Medical Insurance
Dental and Vision Insurance
Life Insurance and AD&D
Extended maternity and paternity leaves
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
401K
Saving Plans - Health Saving Account and Flexible Spending Account
Work-from-home Allowance
Relocation Assistance Package, if applicable.
Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Location-Specific Disclosures
Palo Alto: Total compensation includes base salary, RSUs and benefits. Base salary range: $178,560 - $267,840
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\n\nABOUT THE TEAM\n\nThe IT team is the operational backbone of Nubank’s internal infrastructure. As the company scales, we’re building the service management foundations that let engineering teams move faster with more confidence — turning IT operations into a strategic advantage, not just a support function.\n\n\nABOUT THE ROLE\n\nAs a Staff IT Engineer - Service Management, you will own and evolve Nubank’s IT Service Management (ITSM) practice end to end. You’ll design and implement processes, tools, and governance that keep our internal services reliable, auditable, and efficient, enabling engineering teams to focus on high-impact work while maintaining strong operational controls in a regulated environment.\n\n\nYOU’LL BE RESPONSIBLE FOR\n\n - Continuing to build and own Nubank's ITSM practice, defining and implementing core ITIL v4 processes: incident, problem, change, service request, and knowledge management.\n\n - Establishing a service catalog with clearly defined SLAs and OLAs aligned with internal stakeholder expectations.\n\n - Owning the end-to-end ITSM toolchain (Jira Service Management or equivalent): configuration, workflow design, form logic, SLA rules, and integrations with adjacent systems.\n\n - Identifying and closing automation gaps — routing, escalation, notifications, and reporting — partnering with engineering teams to reduce manual toil across operations.\n\n - Defining and tracking operational KPIs (MTTR, SLA compliance, first-contact resolution, change success rate) and building regular reporting cadences for leadership and stakeholders.\n\n - Establishing a Change Advisory Board (CAB) with structured documentation and approval workflows.\n\n - Supporting audit and compliance requirements with structured evidence of IT operational controls, essential in a regulated financial environment.\n\n - Driving ITSM adoption across the organization, creating runbooks, training materials, and documentation that embed service management culture at scale.\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\nMandatory qualifications\n\n - Solid experience in IT service management, IT operations, or a related discipline.\n\n - Deep ITIL v4 expertise; ITIL 4 Foundation or Managing Professional certification strongly preferred.\n\n - Proven track record of building ITSM practices from scratch or significantly transforming an existing function.\n\n - Hands-on experience owning and configuring ITSM tooling end-to-end (Jira Service Management, ServiceNow, or equivalent) — not just using it, but designing it.\n\n - Ability to work cross-functionally in a fast-paced, engineering-led environment, with strong influence-without-authority skills.\n\n - Strong written and verbal communication, including the ability to present to senior leadership.\n\nNice-to-have qualifications\n\n - Experience in fintech, high-growth tech, or other regulated industries.\n\n - Familiarity with adjacent frameworks: COBIT, ISO 20000, or SRE principles.\n\n - Experience partnering with Security and/or Platform Engineering teams.\n\n - Fluent English.\n\n\nWHAT WE OFFER\n\n - Greenfield, high-visibility scope: you’ll define what “good” ITSM looks like at Nubank’s scale — from zero.\n\n - Direct exposure to senior leadership across IT and Engineering.\n\nA culture that values ownership and getting foundations right, without bureaucracy for its own sake.\n\nLocation\n\n - Miami, United States\n\n - Palo Alto, United States\n\n - Washington DC, United States\n\n\nOUR BENEFITS\n\n - Opportunity of earning equity at Nu\n\n - Medical Insurance\n\n - Dental and Vision Insurance\n\n - Life Insurance and AD&D\n\n - Extended maternity and paternity leaves \n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - NuCare - Our mental health and wellness assistance program\n\n - 401K\n\n - Saving Plans - Health Saving Account and Flexible Spending Account\n\n - Work-from-home Allowance\n\n - Relocation Assistance Package, if applicable.\n\n\nWORK MODEL FOR THIS ROLE\n\nHybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ https://building.nubank.com/nu-hybrid-work-model/\n\n\n\nLocation-Specific Disclosures\n\n - Palo Alto: Total compensation includes base salary, RSUs and benefits. Base salary range: $178,560 - $267,840\n\n \n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d9322108-eb40-434c-a4da-e717e0d54735","title":"Consumer Compliance and CRA Analyst","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"Virginia","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-20T00:16:16.704+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Virginia","addressCountry":"United States","addressLocality":"Virginia"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/d9322108-eb40-434c-a4da-e717e0d54735","applyUrl":"https://jobs.ashbyhq.com/nubank/d9322108-eb40-434c-a4da-e717e0d54735/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
At Nubank, Compliance is a strategic partner—not a tollgate. We view effective Risk Management & Compliance as the engine that maintains agility and empowers rapid, responsible growth across multiple global markets. Our team partners directly with internal clients using a targeted friction approach: we focus on the most relevant regulatory risks and embed compliance directly into product design rather than distributing rules after the fact.
The Global Compliance function serves as the Second Line of Defense, responsible for the full regulatory lifecycle: tracking new regulations, advising product and technology teams, testing controls, coordinating regulatory inspections, and monitoring remediation of regulatory issues.
This role is positioned at a pivotal moment. Nubank has received conditional approval for a US National Bank Charter. Should the charter be approved, this person will help build and operationalize the compliance and Community Reinvestment Act (CRA) infrastructure for a de novo national bank. In the near term, the role focuses on charter readiness—including supporting the development of the organizing bank's proposed CRA strategy—and on strengthening Nubank's consumer compliance posture under its current US operating model. The role requires someone who can build from scratch, own outcomes, and operate with an entrepreneurial mindset in a highly regulated environment.
We are seeking an experienced Compliance Analyst with dedicated compliance, risk, or audit experience at a regulated US financial institution or bank. This role carries primary ownership of Community Reinvestment Act (CRA) support and consumer protection compliance across Nubank's US deposit and unsecured lending products (personal loans and credit cards).
The CRA dimension of this role is central. Working within the Second Line of Defense, this person supports the oversight of CRA program execution and engages directly with community stakeholders to help assess local credit and community development needs. In the near term, and as part of charter readiness, this person will help drive the development of the proposed CRA Strategic Plan for the organizing bank.
This person reports to the Head of US Compliance, who is expected to serve as the bank's CRA Officer upon charter approval. The role provides direct support to that function.
The ideal candidate independently interprets and applies complex regulatory frameworks, translates regulatory requirements for cross-functional and business audiences, and develops proactive strategies to mitigate compliance risk. This person does not wait for direction—they identify issues, propose solutions, and drive them to completion.
Please note: This is a consumer compliance and CRA role. It is not a BSA/AML role. While a general awareness of the broader regulatory environment is useful, this position does not focus on anti-money laundering, sanctions, or financial crimes compliance. Candidates whose primary experience is in BSA/AML should review the focus areas below carefully before applying.
Community Reinvestment Act (CRA)
Support the development of the proposed CRA Strategic Plan for the organizing bank as part of charter readiness, including helping define assessment areas, measurable performance goals, and community development objectives appropriate to a digital banking model.
Engage directly with community organizations, nonprofits, local stakeholders, and community development practitioners to assess local credit and community development needs, and document those needs to inform the bank's CRA strategy.
Support the Second Line oversight of CRA program execution, including monitoring and providing effective challenge to the First Line on the adequacy of CRA-related activities, controls, and documentation.
Support the public engagement and comment process associated with the CRA Strategic Plan, should the bank pursue the strategic plan evaluation option.
Establish and maintain CRA records, data, and documentation to support performance evaluation readiness and examination preparedness.
Monitor CRA-related regulatory developments and supervisory expectations, and advise on implications for the bank's strategy and operations.
Compliance Advisory
Independently advise business partners on new product initiatives, marketing campaigns, servicing processes, and system implementations to identify and mitigate compliance risk before deployment.
Provide effective challenge to the First Line of Defense (Business Operations, Marketing, Product) on the design and adequacy of compliance controls, policies, and procedures.
Interpret and apply federal and state consumer protection laws to diverse and complex business scenarios, offering actionable compliance solutions—not just risk flags.
Assess the compliance and regulatory impact of internal operational events, audit findings, and external regulatory changes; develop and drive remediation plans in coordination with the First and Third Lines of Defense.
Translate complex regulatory requirements into plain-language guidance for cross-functional teams, business leadership, and where applicable, external stakeholders (e.g., partner banks, regulators).
Monitor emerging consumer banking trends, proposed rulemaking, and enforcement actions to proactively identify risks and advise the business on implications.
Charter Readiness & Compliance Infrastructure
Support the build-out of compliance and CRA infrastructure appropriate for a de novo national bank under OCC supervision, including policies, procedures, monitoring, testing, training, and recordkeeping. Activities are conducted in preparation for potential operations as a national bank, subject to charter approval.
Identify gaps in current compliance processes that would require enhancement or replacement under direct charter operations.
Conduct and contribute to compliance gap analyses comparing current processes, policies, and controls against OCC supervisory expectations for a de novo national bank; support the development of remediation roadmaps to close identified gaps.
Partner with Legal, Risk, and Operations to support readiness for potential OCC examinations and supervisory expectations, as well as potential examinations or inquiries from other regulators (e.g., CFPB, state regulators).
Execute compliance activities in alignment with Nubank's Global Compliance standards, frameworks, and methodologies, adapting them as needed for US regulatory requirements.
Mentoring & Knowledge Sharing
Mentor junior compliance team members and cross-functional partners on evolving regulatory landscapes, sharing insights and best practices.
Create and maintain compliance training materials, reference guides, and knowledge-base documentation to build institutional regulatory knowledge.
Dedicated compliance, risk, or audit experience within a US financial institution or bank.
Direct working experience with the Community Reinvestment Act (CRA), including familiarity with assessment area definition, community development activities, performance evaluation, recordkeeping, and—ideally—the CRA strategic plan option.
Experience engaging with community organizations, community development practitioners, or local stakeholders to identify and respond to community credit needs.
Bachelor's degree in Finance, Law, Business Administration, or a related field.
Deep working knowledge of US consumer compliance regulations, including ECOA/Reg B, TILA/Reg Z, UDAAP (Section 5 FTC Act / Dodd-Frank §1031), and EFTA/Reg E. Familiarity with FCRA/Reg V, GLBA/Reg P, and broader US banking regulations is a plus.
Demonstrated ability to independently interpret regulatory requirements and apply them to complex, ambiguous business scenarios—not just follow established playbooks.
Experience providing compliance advisory to product, technology, or business teams in a fast-paced environment.
Track record of building or materially improving compliance processes, controls, or monitoring programs (not just operating within existing ones).
Strong judgment, integrity, and discretion in handling sensitive and confidential matters.
Ability to communicate complex regulatory topics clearly to non-compliance audiences.
Comfort operating with a high level of autonomy while knowing when to escalate.
Preferred
Experience with Fair Lending compliance, including ECOA/Reg B monitoring, fair lending risk assessments, or disparate impact / disparate treatment analysis.
Experience with consumer complaints oversight, including complaint program design, root cause analysis, and trend reporting.
Experience with compliance testing, monitoring, or quality assurance for deposit, credit card, or personal loan products.
Experience at a de novo bank, BaaS arrangement, or fintech-bank partnership where compliance or CRA infrastructure was being built or materially enhanced.
Familiarity with OCC supervisory expectations, examination processes, and heightened standards for de novo institutions.
Understanding of how banking technology, automated decisioning, and data practices intersect with consumer protection requirements.
Professional certification: CRCM, CCEP, or similar.
Total compensation includes base salary, RSUs and benefits. Base salary range: US$117k - US$147k.
Benefits
Opportunity of earning equity at Nu
Medical Insurance
Dental and Vision Insurance
Life Insurance and AD&D
Extended maternity and paternity leaves
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
Extended maternity and paternity leaves
401K
Saving Plans - Health Saving Account and Flexible Spending Account
Work-from-home Allowance
Relocation Assistance Package, if applicable.
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration.
For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\n\nABOUT THE TEAM\n\nAt Nubank, Compliance is a strategic partner—not a tollgate. We view effective Risk Management & Compliance as the engine that maintains agility and empowers rapid, responsible growth across multiple global markets. Our team partners directly with internal clients using a targeted friction approach: we focus on the most relevant regulatory risks and embed compliance directly into product design rather than distributing rules after the fact.\n\nThe Global Compliance function serves as the Second Line of Defense, responsible for the full regulatory lifecycle: tracking new regulations, advising product and technology teams, testing controls, coordinating regulatory inspections, and monitoring remediation of regulatory issues.\n\nThis role is positioned at a pivotal moment. Nubank has received conditional approval for a US National Bank Charter. Should the charter be approved, this person will help build and operationalize the compliance and Community Reinvestment Act (CRA) infrastructure for a de novo national bank. In the near term, the role focuses on charter readiness—including supporting the development of the organizing bank's proposed CRA strategy—and on strengthening Nubank's consumer compliance posture under its current US operating model. The role requires someone who can build from scratch, own outcomes, and operate with an entrepreneurial mindset in a highly regulated environment.\n\n\nJOB SUMMARY\n\nWe are seeking an experienced Compliance Analyst with dedicated compliance, risk, or audit experience at a regulated US financial institution or bank. This role carries primary ownership of Community Reinvestment Act (CRA) support and consumer protection compliance across Nubank's US deposit and unsecured lending products (personal loans and credit cards).\n\nThe CRA dimension of this role is central. Working within the Second Line of Defense, this person supports the oversight of CRA program execution and engages directly with community stakeholders to help assess local credit and community development needs. In the near term, and as part of charter readiness, this person will help drive the development of the proposed CRA Strategic Plan for the organizing bank.\n\nThis person reports to the Head of US Compliance, who is expected to serve as the bank's CRA Officer upon charter approval. The role provides direct support to that function.\n\nThe ideal candidate independently interprets and applies complex regulatory frameworks, translates regulatory requirements for cross-functional and business audiences, and develops proactive strategies to mitigate compliance risk. This person does not wait for direction—they identify issues, propose solutions, and drive them to completion.\n\nPlease note: This is a consumer compliance and CRA role. It is not a BSA/AML role. While a general awareness of the broader regulatory environment is useful, this position does not focus on anti-money laundering, sanctions, or financial crimes compliance. Candidates whose primary experience is in BSA/AML should review the focus areas below carefully before applying.\n\n \n\n\nWHAT YOU WILL DO\n\nCommunity Reinvestment Act (CRA)\n\n - Support the development of the proposed CRA Strategic Plan for the organizing bank as part of charter readiness, including helping define assessment areas, measurable performance goals, and community development objectives appropriate to a digital banking model.\n\n - Engage directly with community organizations, nonprofits, local stakeholders, and community development practitioners to assess local credit and community development needs, and document those needs to inform the bank's CRA strategy.\n\n - Support the Second Line oversight of CRA program execution, including monitoring and providing effective challenge to the First Line on the adequacy of CRA-related activities, controls, and documentation.\n\n - Support the public engagement and comment process associated with the CRA Strategic Plan, should the bank pursue the strategic plan evaluation option.\n\n - Establish and maintain CRA records, data, and documentation to support performance evaluation readiness and examination preparedness.\n\n - Monitor CRA-related regulatory developments and supervisory expectations, and advise on implications for the bank's strategy and operations.\n\nCompliance Advisory\n\n - Independently advise business partners on new product initiatives, marketing campaigns, servicing processes, and system implementations to identify and mitigate compliance risk before deployment.\n\n - Provide effective challenge to the First Line of Defense (Business Operations, Marketing, Product) on the design and adequacy of compliance controls, policies, and procedures.\n\n - Interpret and apply federal and state consumer protection laws to diverse and complex business scenarios, offering actionable compliance solutions—not just risk flags.\n\n - Assess the compliance and regulatory impact of internal operational events, audit findings, and external regulatory changes; develop and drive remediation plans in coordination with the First and Third Lines of Defense.\n\n - Translate complex regulatory requirements into plain-language guidance for cross-functional teams, business leadership, and where applicable, external stakeholders (e.g., partner banks, regulators).\n\n - Monitor emerging consumer banking trends, proposed rulemaking, and enforcement actions to proactively identify risks and advise the business on implications.\n\nCharter Readiness & Compliance Infrastructure\n\n - Support the build-out of compliance and CRA infrastructure appropriate for a de novo national bank under OCC supervision, including policies, procedures, monitoring, testing, training, and recordkeeping. Activities are conducted in preparation for potential operations as a national bank, subject to charter approval.\n\n - Identify gaps in current compliance processes that would require enhancement or replacement under direct charter operations.\n\n - Conduct and contribute to compliance gap analyses comparing current processes, policies, and controls against OCC supervisory expectations for a de novo national bank; support the development of remediation roadmaps to close identified gaps.\n\n - Partner with Legal, Risk, and Operations to support readiness for potential OCC examinations and supervisory expectations, as well as potential examinations or inquiries from other regulators (e.g., CFPB, state regulators).\n\n - Execute compliance activities in alignment with Nubank's Global Compliance standards, frameworks, and methodologies, adapting them as needed for US regulatory requirements.\n\nMentoring & Knowledge Sharing\n\n - Mentor junior compliance team members and cross-functional partners on evolving regulatory landscapes, sharing insights and best practices.\n\n - Create and maintain compliance training materials, reference guides, and knowledge-base documentation to build institutional regulatory knowledge.\n\n\nWHAT WE ARE LOOKING FOR\n\n\nREQUIRED\n\n - Dedicated compliance, risk, or audit experience within a US financial institution or bank.\n\n - Direct working experience with the Community Reinvestment Act (CRA), including familiarity with assessment area definition, community development activities, performance evaluation, recordkeeping, and—ideally—the CRA strategic plan option.\n\n - Experience engaging with community organizations, community development practitioners, or local stakeholders to identify and respond to community credit needs.\n\n - Bachelor's degree in Finance, Law, Business Administration, or a related field.\n\n - Deep working knowledge of US consumer compliance regulations, including ECOA/Reg B, TILA/Reg Z, UDAAP (Section 5 FTC Act / Dodd-Frank §1031), and EFTA/Reg E. Familiarity with FCRA/Reg V, GLBA/Reg P, and broader US banking regulations is a plus.\n\n - Demonstrated ability to independently interpret regulatory requirements and apply them to complex, ambiguous business scenarios—not just follow established playbooks.\n\n - Experience providing compliance advisory to product, technology, or business teams in a fast-paced environment.\n\n - Track record of building or materially improving compliance processes, controls, or monitoring programs (not just operating within existing ones).\n\n - Strong judgment, integrity, and discretion in handling sensitive and confidential matters.\n\n - Ability to communicate complex regulatory topics clearly to non-compliance audiences.\n\n - Comfort operating with a high level of autonomy while knowing when to escalate.\n\nPreferred\n\n - Experience with Fair Lending compliance, including ECOA/Reg B monitoring, fair lending risk assessments, or disparate impact / disparate treatment analysis.\n\n - Experience with consumer complaints oversight, including complaint program design, root cause analysis, and trend reporting.\n\n - Experience with compliance testing, monitoring, or quality assurance for deposit, credit card, or personal loan products.\n\n - Experience at a de novo bank, BaaS arrangement, or fintech-bank partnership where compliance or CRA infrastructure was being built or materially enhanced.\n\n - Familiarity with OCC supervisory expectations, examination processes, and heightened standards for de novo institutions.\n\n - Understanding of how banking technology, automated decisioning, and data practices intersect with consumer protection requirements.\n\n - Professional certification: CRCM, CCEP, or similar.\n\n \n\nTotal compensation includes base salary, RSUs and benefits. Base salary range: US$117k - US$147k.\n\nBenefits\n\n - Opportunity of earning equity at Nu\n\n - Medical Insurance\n\n - Dental and Vision Insurance\n\n - Life Insurance and AD&D\n\n - Extended maternity and paternity leaves \n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - NuCare - Our mental health and wellness assistance program\n\n - Extended maternity and paternity leaves \n\n - 401K\n\n - Saving Plans - Health Saving Account and Flexible Spending Account\n\n - Work-from-home Allowance\n\n - Relocation Assistance Package, if applicable.\n\n\nWORK MODEL FOR THIS ROLE\n\nHybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration.\nFor more details, visit https://building.nubank.com/nu-hybrid-work-model/\n\n \n \n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d9014042-6093-47f5-8d27-5becfda27b23","title":"Junior Data Analyst - AML ","department":"Operations","team":"Operations","employmentType":"FullTime","location":"Ciudad de México","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-20T00:20:31.289+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Mexico City","addressCountry":"Mexico","addressLocality":"Mexico City"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/d9014042-6093-47f5-8d27-5becfda27b23","applyUrl":"https://jobs.ashbyhq.com/nubank/d9014042-6093-47f5-8d27-5becfda27b23/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
About the Role
As part of Nu's Regulatory Solutions team, you'll help protect the trust millions of customers place in us every day. Your work on KYC, Enhanced Due Diligence, and Judicial Orders analytics keeps our growth sustainable and our compliance airtight across Brazil, Mexico, and beyond.
You'll turn complex regulatory data into dashboards, hypotheses, and insights that guide how Nu meets its legal and customer obligations. Every trend you catch and every root cause you uncover helps us stay diligent, flexible, and resilient — the way Nu was built to be.
This is a role for someone who finds meaning in the details: turning ambiguous regulatory questions into clear, data-backed answers that shape how we serve our customers responsibly.
You'll be responsible for
Build dashboards and visualizations that surface trends and deviations in KYC, EDD, and Judicial Orders indicators over time
Identify and correlate relevant data sources (QuickSight, BigQuery, SQL) to formulate and test hypotheses about regulatory operations
Write optimized SQL queries to solve complex data problems across large transactional datasets
Apply Python, Scala, or similar languages to build repeatable, scalable analytical solutions
Lead root cause analysis independently, generating actionable insights without close guidance
Define processes that keep KYC, Registration, and Judicial Orders operations compliant with business, legal, and customer needs across Brazil, Mexico, and other LatAm markets
Guide the team tactically, aligning daily execution with the BU's strategic priorities and OKRs
Manage low- to medium-complexity projects end to end, delegating tasks and communicating progress to stakeholders
We are looking for a person who has
Required
Experience building dashboards and analytical visualizations using tools like QuickSight, BigQuery, or similar
Strong SQL skills, with experience solving complex problems in an optimized way
Programming experience in Python, Scala, or another general-purpose language
Familiarity with database modeling and architecture (Data Mart, Data Lake, Data Warehouse)
Experience conducting root cause analysis and translating findings into recommendations
Ability to abstract business concepts into quantitative metrics (KPIs, OKRs)
Clear, concise communication skills, with the ability to manage multiple stakeholders
Nice to have
Background in KYC, AML, or regulatory/compliance analytics, ideally across Brazil, Mexico, or other LatAm markets
Degree in Finance, Mathematics, Software Engineering, Statistics, or a related field, with quantitative or statistical modeling experience
Fluency in English and Spanish, written and verbal
Curiosity about AI, Machine Learning, and Data Science
Location for this opportunity
Mexico City, Mexico
Our Benefits
Chance of earning equity at Nu
Extended maternity and paternity leaves
Health and life insurance
Dental and Vision Insurance
NuCare - Our mental health and wellness assistance program
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
Holiday Bonus (\"Aguinaldo\") of 30 days of pay per year
17 days of paid vacation with 25% vacation bonus
Gym partnership
Food card
Work-from-home Allowance
Parental Consultancy
Relocation Assistance Package, if applicable
Work Model for this Role
This role is based full-time, on-site, at our Mexico City office.
Explore how we build technology at Nubank
🎥 youtube.com/@building.nubank
🎧 Listen to our stories on Spotify
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nAbout the Role\n\nAs part of Nu's Regulatory Solutions team, you'll help protect the trust millions of customers place in us every day. Your work on KYC, Enhanced Due Diligence, and Judicial Orders analytics keeps our growth sustainable and our compliance airtight across Brazil, Mexico, and beyond.\n\nYou'll turn complex regulatory data into dashboards, hypotheses, and insights that guide how Nu meets its legal and customer obligations. Every trend you catch and every root cause you uncover helps us stay diligent, flexible, and resilient — the way Nu was built to be.\n\nThis is a role for someone who finds meaning in the details: turning ambiguous regulatory questions into clear, data-backed answers that shape how we serve our customers responsibly.\n\nYou'll be responsible for\n\n - Build dashboards and visualizations that surface trends and deviations in KYC, EDD, and Judicial Orders indicators over time\n\n - Identify and correlate relevant data sources (QuickSight, BigQuery, SQL) to formulate and test hypotheses about regulatory operations\n\n - Write optimized SQL queries to solve complex data problems across large transactional datasets\n\n - Apply Python, Scala, or similar languages to build repeatable, scalable analytical solutions\n\n - Lead root cause analysis independently, generating actionable insights without close guidance\n\n - Define processes that keep KYC, Registration, and Judicial Orders operations compliant with business, legal, and customer needs across Brazil, Mexico, and other LatAm markets\n\n - Guide the team tactically, aligning daily execution with the BU's strategic priorities and OKRs\n\n - Manage low- to medium-complexity projects end to end, delegating tasks and communicating progress to stakeholders\n\nWe are looking for a person who has\n\nRequired\n\n - Experience building dashboards and analytical visualizations using tools like QuickSight, BigQuery, or similar\n\n - Strong SQL skills, with experience solving complex problems in an optimized way\n\n - Programming experience in Python, Scala, or another general-purpose language\n\n - Familiarity with database modeling and architecture (Data Mart, Data Lake, Data Warehouse)\n\n - Experience conducting root cause analysis and translating findings into recommendations\n\n - Ability to abstract business concepts into quantitative metrics (KPIs, OKRs)\n\n - Clear, concise communication skills, with the ability to manage multiple stakeholders\n\nNice to have\n\n - Background in KYC, AML, or regulatory/compliance analytics, ideally across Brazil, Mexico, or other LatAm markets\n\n - Degree in Finance, Mathematics, Software Engineering, Statistics, or a related field, with quantitative or statistical modeling experience\n\n - Fluency in English and Spanish, written and verbal\n\n - Curiosity about AI, Machine Learning, and Data Science\n\nLocation for this opportunity\n\nMexico City, Mexico\n\nOur Benefits\n\n - Chance of earning equity at Nu\n\n - Extended maternity and paternity leaves\n\n - Health and life insurance\n\n - Dental and Vision Insurance\n\n - NuCare - Our mental health and wellness assistance program\n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - Holiday Bonus (\"Aguinaldo\") of 30 days of pay per year\n\n - 17 days of paid vacation with 25% vacation bonus\n\n - Gym partnership\n\n - Food card\n\n - Work-from-home Allowance\n\n - Parental Consultancy\n\n - Relocation Assistance Package, if applicable\n\nWork Model for this Role\n\nThis role is based full-time, on-site, at our Mexico City office.\n\nExplore how we build technology at Nubank\n\n🔗 building.nubank.com.br https://building.nubank.com.br\n\n🎥 youtube.com/@building.nubank https://youtube.com/@building.nubank\n\n🎧 Listen to our stories on Spotify https://open.spotify.com\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d91e0c01-91ca-48f5-ac15-48e421b64f21","title":"Head of Design, AI Private Banker","department":"Design","team":"Design","employmentType":"FullTime","location":"Palo Alto","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-21T18:52:23.760+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Palo Alto"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/d91e0c01-91ca-48f5-ac15-48e421b64f21","applyUrl":"https://jobs.ashbyhq.com/nubank/d91e0c01-91ca-48f5-ac15-48e421b64f21/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Senior Design Manager, AI Private Banker
Nubank | Palo Alto, CA
About Nubank
Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America - and this is still just the beginning of the purple future we're building.
Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human. Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company's Most Innovative Companies, and Forbes World's Best Bank.
About the AI Private Banker
The AI Private Banker is Nubank's intelligent financial partner - an AI-powered advisor that helps millions of customers understand their finances, make confident decisions, and take action seamlessly. It is built on Nubank's proprietary foundation models and data infrastructure, developed by the AI Core team that joined Nubank through the Hyperplane acquisition. This is not a chatbot bolted onto a banking app. It is a fundamental reimagining of how people relate to their money, powered by conversational AI, recommendation engines, and real-time personalization across mobile and web.
The AI Private Banker represents Nubank's next chapter and one of the company's highest-priority strategic bets. It sits at the intersection of banking and frontier AI, and every design decision here directly shapes how millions of people experience financial guidance.
About the Role
We are looking for a Senior Design Manager (M4) to lead the design organization for the AI Private Banker team in Palo Alto.
As Sr Design Manager, you will lead a multidisciplinary team of product designers and content designers (6+) crafting the AI Private Banker experience - shaping how customers interact with our AI advisor, how trust is earned, and how complex insights become simple, actionable, and human.
But you are no longer just building for the AI Private Banker vertical. You are establishing the foundational experience systems that will power AI across all of Nubank, while ensuring alignment with the broader Magic App vision (Nubank's next-generation unified app experience). In this context, you will help define the design vision, systems, cultural anchors, and rituals that make this product feel unmistakably Nubank: clear, kind, and empowering - bridging product-specific excellence with company-wide coherence.
You will partner closely with Rohan Ramanath (GM, AI Core) and the broader product, data science, and engineering leadership to translate AI capabilities into trusted, explainable human experiences. This is a high-visibility role with senior stakeholder exposure across the US and Brazil, requiring someone who can navigate ambiguity, align teams across borders and time zones, and find structure in an emerging space.
What You'll Do
- Lead and inspire a multidisciplinary team of product designers and content designers (6+) working on conversational, visual, and systemic layers of the AI experience
- Define and evolve the design north star for the AI Private Banker - how it looks, feels, and behaves across touchpoints
- Partner with product, data science, and engineering to translate AI capabilities into trusted, explainable human experiences
- Build and scale design systems for AI interaction patterns (voice, confidence levels, error recovery, transparency)
- Coach and grow the team - helping them balance craft excellence with experimentation and speed
- Drive cross-functional alignment, ensuring the design voice stays consistent from early prototypes to production
- Create frameworks for evaluating AI experience quality - usability, emotion, trust, and value perception
- Establish the cultural anchors and rituals that make the design team operate with clarity, purpose, and velocity
- Represent design to senior leadership across the US and Brazil, navigating complex cross-functional and cross-cultural dynamics
What Great Looks Like
- You have built or led design teams working on AI- or data-powered experiences (e.g., personalization, recommendations, chat, insights)
- You think systemically but care deeply about detail and tone
- You are a natural coach - you know how to elevate others' craft and clarity
- You balance strategic thinking with the ability to dive deep into design problems
- You are comfortable working with uncertainty and helping teams find structure in emerging spaces
- You advocate for human values in AI - fairness, clarity, empathy - not as slogans but as design principles
- You thrive in high-growth, high-change environments and can adapt as the company, team structures, and priorities evolve
- Experience in fintech, banking, or regulated industries is a plus but not required
Why This Role Matters
The AI Private Banker represents Nubank's next chapter: helping people feel in control of their financial journey through intelligence that listens, learns, and guides. Design leadership here means more than building interfaces - it means shaping how AI meets humanity, every day, at the scale of 100 million+ customers.
Location & Work Model
- Based in Palo Alto, CA
- Hybrid 2-3 times/week in office, on strategic days designed to maximize team connection and collaboration
- Relocation assistance available
Our Benefits
- Opportunity of earning equity at Nu (RSUs as a public company)
- Medical, Dental, and Vision Insurance
- Life Insurance and AD&D
- Extended maternity and paternity leaves
- Nucleo - Our learning platform of courses
- NuLanguage - Our language learning program
- NuCare - Our mental health and wellness assistance program
- 401K
- Health Savings Account and Flexible Spending Account
- Work-from-home allowance
- Relocation assistance package
Nubank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\nSenior Design Manager, AI Private Banker\nNubank | Palo Alto, CA\n\nAbout Nubank\n\nNu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America - and this is still just the beginning of the purple future we're building.\n\nListed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human. Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company's Most Innovative Companies, and Forbes World's Best Bank.\n\nAbout the AI Private Banker\n\nThe AI Private Banker is Nubank's intelligent financial partner - an AI-powered advisor that helps millions of customers understand their finances, make confident decisions, and take action seamlessly. It is built on Nubank's proprietary foundation models and data infrastructure, developed by the AI Core team that joined Nubank through the Hyperplane acquisition. This is not a chatbot bolted onto a banking app. It is a fundamental reimagining of how people relate to their money, powered by conversational AI, recommendation engines, and real-time personalization across mobile and web.\n\nThe AI Private Banker represents Nubank's next chapter and one of the company's highest-priority strategic bets. It sits at the intersection of banking and frontier AI, and every design decision here directly shapes how millions of people experience financial guidance.\n\nAbout the Role\n\nWe are looking for a Senior Design Manager (M4) to lead the design organization for the AI Private Banker team in Palo Alto.\n\nAs Sr Design Manager, you will lead a multidisciplinary team of product designers and content designers (6+) crafting the AI Private Banker experience - shaping how customers interact with our AI advisor, how trust is earned, and how complex insights become simple, actionable, and human.\n\nBut you are no longer just building for the AI Private Banker vertical. You are establishing the foundational experience systems that will power AI across all of Nubank, while ensuring alignment with the broader Magic App vision (Nubank's next-generation unified app experience). In this context, you will help define the design vision, systems, cultural anchors, and rituals that make this product feel unmistakably Nubank: clear, kind, and empowering - bridging product-specific excellence with company-wide coherence.\n\nYou will partner closely with Rohan Ramanath (GM, AI Core) and the broader product, data science, and engineering leadership to translate AI capabilities into trusted, explainable human experiences. This is a high-visibility role with senior stakeholder exposure across the US and Brazil, requiring someone who can navigate ambiguity, align teams across borders and time zones, and find structure in an emerging space.\n\nWhat You'll Do\n\n- Lead and inspire a multidisciplinary team of product designers and content designers (6+) working on conversational, visual, and systemic layers of the AI experience\n- Define and evolve the design north star for the AI Private Banker - how it looks, feels, and behaves across touchpoints\n- Partner with product, data science, and engineering to translate AI capabilities into trusted, explainable human experiences\n- Build and scale design systems for AI interaction patterns (voice, confidence levels, error recovery, transparency)\n- Coach and grow the team - helping them balance craft excellence with experimentation and speed\n- Drive cross-functional alignment, ensuring the design voice stays consistent from early prototypes to production\n- Create frameworks for evaluating AI experience quality - usability, emotion, trust, and value perception\n- Establish the cultural anchors and rituals that make the design team operate with clarity, purpose, and velocity\n- Represent design to senior leadership across the US and Brazil, navigating complex cross-functional and cross-cultural dynamics\n\nWhat Great Looks Like\n\n- You have built or led design teams working on AI- or data-powered experiences (e.g., personalization, recommendations, chat, insights)\n- You think systemically but care deeply about detail and tone\n- You are a natural coach - you know how to elevate others' craft and clarity\n- You balance strategic thinking with the ability to dive deep into design problems\n- You are comfortable working with uncertainty and helping teams find structure in emerging spaces\n- You advocate for human values in AI - fairness, clarity, empathy - not as slogans but as design principles\n- You thrive in high-growth, high-change environments and can adapt as the company, team structures, and priorities evolve\n- Experience in fintech, banking, or regulated industries is a plus but not required\n\nWhy This Role Matters\n\nThe AI Private Banker represents Nubank's next chapter: helping people feel in control of their financial journey through intelligence that listens, learns, and guides. Design leadership here means more than building interfaces - it means shaping how AI meets humanity, every day, at the scale of 100 million+ customers.\n\nLocation & Work Model\n\n- Based in Palo Alto, CA\n- Hybrid 2-3 times/week in office, on strategic days designed to maximize team connection and collaboration\n- Relocation assistance available\n\nOur Benefits\n\n- Opportunity of earning equity at Nu (RSUs as a public company)\n- Medical, Dental, and Vision Insurance\n- Life Insurance and AD&D\n- Extended maternity and paternity leaves\n- Nucleo - Our learning platform of courses\n- NuLanguage - Our language learning program\n- NuCare - Our mental health and wellness assistance program\n- 401K\n- Health Savings Account and Flexible Spending Account\n- Work-from-home allowance\n- Relocation assistance package\n\nNubank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"19292f80-0133-496b-be93-0a2dc807ccf8","title":"Technical Lead Product Designer - AI Private Banker","department":"Design","team":"Design","employmentType":"FullTime","location":"Miami","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-20T00:23:41.376+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Florida","addressCountry":"United States","addressLocality":"Miami"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/19292f80-0133-496b-be93-0a2dc807ccf8","applyUrl":"https://jobs.ashbyhq.com/nubank/19292f80-0133-496b-be93-0a2dc807ccf8/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
About the role
We’re building the next evolution of Nubank: an AI-powered private banker that helps millions of people navigate their financial lives with intelligence, empathy, and trust.
As Sr Design Manager, you’ll lead a team of designers and writers crafting this experience — shaping how customers interact with our AI advisor, how trust is earned, and how complex insights become simple, actionable, and human. But You’re no longer just building for the AI Private Banker vertical — you’re establishing the foundational experience systems that will power AI across Nubank, while ensuring alignment with the broader Magic App vision (Nubank’s next-generation unified app experience).
In this context, you’ll help define the design vision, systems, cultural anchors and rituals that make this product feel unmistakably Nubank: clear, kind, and empowering - bridging product-specific excellence with company-wide coherence.
Once here, you will:
Be a technical reference for the team, seeking to adapt and replicate the best practices in the market, increasing the team’s bar;
Build links with other business areas at all levels of the organization, influencing business decisions advocating for user-centered design;
Inspire fellow product designers, by creating a high bar of quality design work;
Establish and promote a healthy team culture that works hand in hand with cross-functional partners and design teams in other Nubank offices;
Push the boundaries of your team’s UX/UI/visual execution and help Nubank challenge the status quo.
Requirements
Solid expertise in Product Design (UI, UX, and Research);
Experience in digital products;
Excellent English: verbal and written communication skills;
Ability to work well in a highly collaborative and cross-functional team;
Ability to thrive in a fast-paced, dynamic startup environment;
Ability to influence prioritization in an agile environment. Adapt to shifting priorities and evolving stakeholder’s needs with openness and agility.
Benefits
Opportunity of earning equity at Nu
Medical Insurance
Dental and Vision Insurance
Life Insurance and AD&D
Extended maternity and paternity leaves
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
Extended maternity and paternity leaves
401K
Saving Plans - Health Saving Account and Flexible Spending Account
Work-from-home Allowance
Relocation Assistance Package, if applicable.
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nAbout the role\nWe’re building the next evolution of Nubank: an AI-powered private banker that helps millions of people navigate their financial lives with intelligence, empathy, and trust.\nAs Sr Design Manager, you’ll lead a team of designers and writers crafting this experience — shaping how customers interact with our AI advisor, how trust is earned, and how complex insights become simple, actionable, and human. But You’re no longer just building for the AI Private Banker vertical — you’re establishing the foundational experience systems that will power AI across Nubank, while ensuring alignment with the broader Magic App vision (Nubank’s next-generation unified app experience).\nIn this context, you’ll help define the design vision, systems, cultural anchors and rituals that make this product feel unmistakably Nubank: clear, kind, and empowering - bridging product-specific excellence with company-wide coherence.\n\n \n\nOnce here, you will:\n\n - Be a technical reference for the team, seeking to adapt and replicate the best practices in the market, increasing the team’s bar;\n\n - Build links with other business areas at all levels of the organization, influencing business decisions advocating for user-centered design; \n\n - Inspire fellow product designers, by creating a high bar of quality design work;\n\n - Establish and promote a healthy team culture that works hand in hand with cross-functional partners and design teams in other Nubank offices;\n\n - Push the boundaries of your team’s UX/UI/visual execution and help Nubank challenge the status quo. \n\nRequirements\n\n - Solid expertise in Product Design (UI, UX, and Research);\n\n - Experience in digital products;\n\n - Excellent English: verbal and written communication skills;\n\n - Ability to work well in a highly collaborative and cross-functional team;\n\n - Ability to thrive in a fast-paced, dynamic startup environment;\n\n - Ability to influence prioritization in an agile environment. Adapt to shifting priorities and evolving stakeholder’s needs with openness and agility. \n\nBenefits \n\n - Opportunity of earning equity at Nu\n\n - Medical Insurance\n\n - Dental and Vision Insurance\n\n - Life Insurance and AD&D\n\n - Extended maternity and paternity leaves \n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - NuCare - Our mental health and wellness assistance program\n\n - Extended maternity and paternity leaves \n\n - 401K\n\n - Saving Plans - Health Saving Account and Flexible Spending Account\n\n - Work-from-home Allowance\n\n - Relocation Assistance Package, if applicable.\n\n\nWORK MODEL FOR THIS ROLE\n\nHybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"fe83ac3b-40d1-416c-ad78-867a49ef3d41","title":"Senior Staff Systems Engineer - Performance Engineer","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Miami","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Durham","address":{"postalAddress":{"addressRegion":"USA","addressCountry":"United States","addressLocality":"North Carolina"}}}],"publishedAt":"2026-07-20T00:25:26.801+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Florida","addressCountry":"United States","addressLocality":"Miami"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/fe83ac3b-40d1-416c-ad78-867a49ef3d41","applyUrl":"https://jobs.ashbyhq.com/nubank/fe83ac3b-40d1-416c-ad78-867a49ef3d41/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
About the Role
The Systems Performance team is part of the Computing Squad consists of two distinct workstreams —Orchestration and System Performance —each with its own approach and challenges on managing and improving the foundational infrastructure where the majority of the Nubank's workloads runs.
The Performance team is focused on building deep diagnostic tools and performing high-level analysis to reduce latency, infrastructure costs and increase services efficiency.
You will be responsible for leading complex performance investigations, identifying systemic bottlenecks, and driving efficiency across one of the largest JVM-based microservice architectures in the world.
Our core principles and behaviors include ownership, simplicity, veracity-first, teamwork, and a focus on quality over quantity. During a normal work day, you will interact with critical infrastructure layers, from the Linux Kernel and JVM internals to cloud-wide orchestration.
Leading Deep-Dive Investigations: Conduct high-level performance analysis to identify and resolve systemic bottlenecks across our global JVM-based microservices architecture.
Optimizing Resource Efficiency: Drive initiatives to reduce infrastructure costs and latency by fine-tuning JVM parameters, Garbage Collection (ZGC, G1), and memory management (heap and off-heap).
Building Diagnostic Tooling: Develop and implement advanced observability tools using eBPF, JFR, and Flamegraphs to provide real-time insights into kernel and runtime behavior.
Kernel & Runtime Alignment: Bridge the gap between the Linux Kernel and the JVM, optimizing thread scheduling (CFS/EEVDF) and managing resource isolation (cgroups/throttling) within our Kubernetes environment.
Architecting Scalable Solutions: Design and deliver innovative infrastructure improvements that address long-term performance challenges, ensuring our systems scale ahead of demand.
Technical Mentorship & Culture: Share expertise on JVM internals and performance best practices with the wider Engineering team, fostering a culture of technical excellence and \"quality over quantity.\"
Root Cause Excellence: Deep dive into complex concurrency issues, lock contentions, and memory leaks, providing definitive fixes for high-impact technical debt.
Strategic Collaboration: Work closely with the Computing Squad to align orchestration strategies with system performance goals, ensuring a seamless interface between infrastructure and workloads.
Expertise in JVM Internals: Deep, low-level knowledge of the JVM is essential. You must understand how the JVM works \"under the hood,\" including JIT compilation (C1/C2), class loading, and intrinsic methods.
JVM Tuning & Garbage Collection: Extensive experience with GC algorithms (ZGC, G1, Shenandoah), including the ability to tune them for massive heaps and ultra-low latency requirements.
OpenJDK Contribution (Major Plus): Previous experience contributing to the OpenJDK project or other low-level runtime environments is a significant advantage.
Linux Kernel & Scheduling: Deep understanding of the Linux Scheduler (CFS/EEVDF), thread scheduling, and how the kernel manages high-concurrency Java workloads.
Memory Architecture: Mastery of heap and off-heap memory management, including Direct Buffers, memory-mapped files, and diagnosing complex memory leaks.
Advanced Diagnostics: Mastery of diagnostic tools such as Flamegraphs, JFR (Java Flight Recorder), eBPF, and performing large-scale heap dump analysis.
Resource Isolation: Extensive experience with cgroups and the impact of CPU Throttling on JVM quotas within Kubernetes/EKS.
Concurrency: Proven ability to diagnose and resolve complex concurrency problems, including lock contention and race conditions at the instruction level.
Cloud Platforms: Knowledge of AWS infrastructure and its performance characteristics.
Develops and delivers innovative solutions that address team-level or project-level challenges, focusing on medium and long-term impact
Understand the technical aspects, capabilities, and limitations of our systems, contributing to discussions and improvements.
Anticipate technical and product issues, making appropriate design decisions to avoid them
Is enthusiastic about sharing knowledge and mentoring others.
Deep dive into a problem to identify root causes when prioritized.
Benefits
Opportunity of earning equity at Nu
Medical Insurance
Dental and Vision Insurance
Life Insurance and AD&D
Extended maternity and paternity leaves
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
Extended maternity and paternity leaves
401K
Saving Plans - Health Saving Account and Flexible Spending Account
Work-from-home Allowance
Relocation Assistance Package, if applicable.
Location for this opportunity (City, Country)
Palo Alto, United States
Miami, United States
Washington DC, United States
Durham, United States
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nAbout the Role\n\nThe Systems Performance team is part of the Computing Squad consists of two distinct workstreams —Orchestration and System Performance —each with its own approach and challenges on managing and improving the foundational infrastructure where the majority of the Nubank's workloads runs. \n\nThe Performance team is focused on building deep diagnostic tools and performing high-level analysis to reduce latency, infrastructure costs and increase services efficiency.\n\nYou will be responsible for leading complex performance investigations, identifying systemic bottlenecks, and driving efficiency across one of the largest JVM-based microservice architectures in the world.\n\nOur core principles and behaviors include ownership, simplicity, veracity-first, teamwork, and a focus on quality over quantity. During a normal work day, you will interact with critical infrastructure layers, from the Linux Kernel and JVM internals to cloud-wide orchestration.\n\n\nYOU'LL BE RESPONSIBLE FOR\n\n - Leading Deep-Dive Investigations: Conduct high-level performance analysis to identify and resolve systemic bottlenecks across our global JVM-based microservices architecture.\n\n - Optimizing Resource Efficiency: Drive initiatives to reduce infrastructure costs and latency by fine-tuning JVM parameters, Garbage Collection (ZGC, G1), and memory management (heap and off-heap).\n\n - Building Diagnostic Tooling: Develop and implement advanced observability tools using eBPF, JFR, and Flamegraphs to provide real-time insights into kernel and runtime behavior.\n\n - Kernel & Runtime Alignment: Bridge the gap between the Linux Kernel and the JVM, optimizing thread scheduling (CFS/EEVDF) and managing resource isolation (cgroups/throttling) within our Kubernetes environment.\n\n - Architecting Scalable Solutions: Design and deliver innovative infrastructure improvements that address long-term performance challenges, ensuring our systems scale ahead of demand.\n\n - Technical Mentorship & Culture: Share expertise on JVM internals and performance best practices with the wider Engineering team, fostering a culture of technical excellence and \"quality over quantity.\"\n\n - Root Cause Excellence: Deep dive into complex concurrency issues, lock contentions, and memory leaks, providing definitive fixes for high-impact technical debt.\n\n - Strategic Collaboration: Work closely with the Computing Squad to align orchestration strategies with system performance goals, ensuring a seamless interface between infrastructure and workloads.\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\n - Expertise in JVM Internals: Deep, low-level knowledge of the JVM is essential. You must understand how the JVM works \"under the hood,\" including JIT compilation (C1/C2), class loading, and intrinsic methods.\n\n - JVM Tuning & Garbage Collection: Extensive experience with GC algorithms (ZGC, G1, Shenandoah), including the ability to tune them for massive heaps and ultra-low latency requirements.\n\n - OpenJDK Contribution (Major Plus): Previous experience contributing to the OpenJDK project or other low-level runtime environments is a significant advantage.\n\n - Linux Kernel & Scheduling: Deep understanding of the Linux Scheduler (CFS/EEVDF), thread scheduling, and how the kernel manages high-concurrency Java workloads.\n\n - Memory Architecture: Mastery of heap and off-heap memory management, including Direct Buffers, memory-mapped files, and diagnosing complex memory leaks.\n\n - Advanced Diagnostics: Mastery of diagnostic tools such as Flamegraphs, JFR (Java Flight Recorder), eBPF, and performing large-scale heap dump analysis.\n\n - Resource Isolation: Extensive experience with cgroups and the impact of CPU Throttling on JVM quotas within Kubernetes/EKS.\n\n - Concurrency: Proven ability to diagnose and resolve complex concurrency problems, including lock contention and race conditions at the instruction level.\n\n - Cloud Platforms: Knowledge of AWS infrastructure and its performance characteristics.\n\n - Develops and delivers innovative solutions that address team-level or project-level challenges, focusing on medium and long-term impact\n\n - Understand the technical aspects, capabilities, and limitations of our systems, contributing to discussions and improvements. \n\n - Anticipate technical and product issues, making appropriate design decisions to avoid them\n\n - Is enthusiastic about sharing knowledge and mentoring others.\n\n - Deep dive into a problem to identify root causes when prioritized.\n\n Benefits\n\n - Opportunity of earning equity at Nu\n\n - Medical Insurance\n\n - Dental and Vision Insurance\n\n - Life Insurance and AD&D\n\n - Extended maternity and paternity leaves \n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - NuCare - Our mental health and wellness assistance program\n\n - Extended maternity and paternity leaves \n\n - 401K\n\n - Saving Plans - Health Saving Account and Flexible Spending Account\n\n - Work-from-home Allowance\n\n - Relocation Assistance Package, if applicable.\n\nLocation for this opportunity (City, Country)\n\n - Palo Alto, United States\n\n - Miami, United States\n\n - Washington DC, United States\n\n - Durham, United States\n\n\nWORK MODEL FOR THIS ROLE\n\nHybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"4e0373cd-d0d5-44f0-a57f-616aae821059","title":"Lead Software Engineer","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Palo Alto","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-20T00:29:04.792+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Palo Alto"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/4e0373cd-d0d5-44f0-a57f-616aae821059","applyUrl":"https://jobs.ashbyhq.com/nubank/4e0373cd-d0d5-44f0-a57f-616aae821059/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
As a Software Engineer, you will join a small, senior group shaping the core technology that powers Nubank globally — from data and experimentation platforms to shared services that support products across multiple business units and geographies.
The work is highly 0→1, with a strong emphasis on long‑term impact, technical quality, and global scale rather than one‑off features.
Designing, building, and operating distributed backend services and APIs that support core platforms used by multiple product teams worldwide.
Owning services end‑to‑end — from architecture and implementation to observability, reliability, and continuous improvement in production.
Defining clear contracts, SLOs, and guardrails so internal teams can safely build on top of the platforms you own.
Collaborating closely with data, ML, and infrastructure engineers to turn models, datasets, and lower‑level components into robust, easy‑to‑use internal products.
Leading 0→1 and modernization initiatives, making pragmatic trade‑offs and setting technical standards for high‑leverage systems.
Solid experience as a backend or platform engineer, owning production systems end‑to‑end (design, implementation, operations, and ongoing evolution).
Proven track record working with distributed systems at scale and building APIs or microservices on modern cloud infrastructure.
Experience building or supporting platform‑level services where many teams depend on your systems for their day‑to‑day work.
Comfort operating in ambiguous, fast‑changing contexts and driving 0→1 technical decisions with a long‑term mindset.
Strong collaboration and communication skills, including working effectively with engineers across disciplines and locations.
Experience with data, ML, or AI‑related infrastructure (e.g., experimentation, model serving, or ML platforms) used by multiple product teams.
Exposure to highly regulated or safety‑critical domains (such as financial infrastructure or crypto) where reliability, compliance, and auditability are essential.
Background in fast‑growing global tech companies, designing systems that work across products, markets, and regulatory environments.
Experience mentoring other engineers and contributing to raising the engineering bar through reviews, discussions, and hiring.
Location: Palo Alto, United States.
Work model: Hybrid 2–3 times/week – our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/.
Our benefits program is designed to support your well‑being and performance while you enjoy life and work. For roles based in the United States, our current benefits include:
Opportunity of earning equity at Nu
Total compensation includes base salary, RSUs and benefits. Base salary range: $230,000 - $276,000
Medical Insurance
Dental and Vision Insurance
Life Insurance and AD&D
Extended maternity and paternity leaves
Nucleo – our learning platform of courses
NuLanguage – our language learning program
NuCare – our mental health and wellness assistance program
401K
Saving Plans – Health Saving Account and Flexible Spending Account
Work‑from‑home Allowance
Relocation Assistance Package, if applicable
Explore how we build technology at Nubank: building.nubank.com.br, youtube.com/@building.nubank, and our podcast on Spotify.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\n\nABOUT THE ROLE\n\nAs a Software Engineer, you will join a small, senior group shaping the core technology that powers Nubank globally — from data and experimentation platforms to shared services that support products across multiple business units and geographies.\n\nThe work is highly 0→1, with a strong emphasis on long‑term impact, technical quality, and global scale rather than one‑off features.\n\n\nYOU'LL BE RESPONSIBLE FOR\n\n - Designing, building, and operating distributed backend services and APIs that support core platforms used by multiple product teams worldwide.\n\n - Owning services end‑to‑end — from architecture and implementation to observability, reliability, and continuous improvement in production.\n\n - Defining clear contracts, SLOs, and guardrails so internal teams can safely build on top of the platforms you own.\n\n - Collaborating closely with data, ML, and infrastructure engineers to turn models, datasets, and lower‑level components into robust, easy‑to‑use internal products.\n\n - Leading 0→1 and modernization initiatives, making pragmatic trade‑offs and setting technical standards for high‑leverage systems.\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\n\nREQUIRED\n\n - Solid experience as a backend or platform engineer, owning production systems end‑to‑end (design, implementation, operations, and ongoing evolution).\n\n - Proven track record working with distributed systems at scale and building APIs or microservices on modern cloud infrastructure.\n\n - Experience building or supporting platform‑level services where many teams depend on your systems for their day‑to‑day work.\n\n - Comfort operating in ambiguous, fast‑changing contexts and driving 0→1 technical decisions with a long‑term mindset.\n\n - Strong collaboration and communication skills, including working effectively with engineers across disciplines and locations.\n\n\nNICE TO HAVE\n\n - Experience with data, ML, or AI‑related infrastructure (e.g., experimentation, model serving, or ML platforms) used by multiple product teams.\n\n - Exposure to highly regulated or safety‑critical domains (such as financial infrastructure or crypto) where reliability, compliance, and auditability are essential.\n\n - Background in fast‑growing global tech companies, designing systems that work across products, markets, and regulatory environments.\n\n - Experience mentoring other engineers and contributing to raising the engineering bar through reviews, discussions, and hiring.\n\n\nLOCATION & WORK MODEL\n\n - Location: Palo Alto, United States.\n\n - Work model: Hybrid 2–3 times/week – our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/.\n\n\nOUR BENEFITS \n\nOur benefits program is designed to support your well‑being and performance while you enjoy life and work. For roles based in the United States, our current benefits include:\n\n - Opportunity of earning equity at Nu\n\n - Total compensation includes base salary, RSUs and benefits. Base salary range: $230,000 - $276,000\n\n - Medical Insurance\n\n - Dental and Vision Insurance\n\n - Life Insurance and AD&D\n\n - Extended maternity and paternity leaves\n\n - Nucleo – our learning platform of courses\n\n - NuLanguage – our language learning program\n\n - NuCare – our mental health and wellness assistance program\n\n - 401K\n\n - Saving Plans – Health Saving Account and Flexible Spending Account\n\n - Work‑from‑home Allowance\n\n - Relocation Assistance Package, if applicable\n\nExplore how we build technology at Nubank: building.nubank.com.br, youtube.com/@building.nubank, and our podcast on Spotify.\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5809485e-3fba-4564-87e5-de11f1c4afae","title":"Staff Software Engineer | Loyalty ","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-20T00:30:38.443+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/5809485e-3fba-4564-87e5-de11f1c4afae","applyUrl":"https://jobs.ashbyhq.com/nubank/5809485e-3fba-4564-87e5-de11f1c4afae/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
As a Staff Software Engineer (IC7), you will join the Loyalty team to architect and evolve a high-throughput platform that ensures our customers receive the same value they bring to our ecosystem.
You will operate within a highly collaborative environment, partnering with product, design, and business analysts to navigate complex technical trade-offs. This role is designed for an engineer who thrives on \"hands-on\" technical execution while maintaining a strategic view of how features impact our long-term objectives and massive customer base.
Design and implement high-scale distributed systems capable of handling massive throughput for our loyalty program.
Drive technical excellence by writing clean, performant code and participating in daily development activities (\"hands-on\").
Lead cross-functional alignment with Product, Design, and Business leads to ensure technical solutions meet multi-pillar OKRs.
Architect resilient services that can scale seamlessly to support millions of active customers in the Brazilian market.
Mentor and grow the engineering team by establishing best practices for lateral development across different product features.
Experience building and maintaining high-scale, high-throughput backend services in a production environment.
Proven track record of technical ownership over complex features, from initial architecture to long-term maintenance.
Demonstrated ability to manage stakeholders and communicate technical trade-offs to both technical and non-technical partners.
Background in developing robust systems within large engineering organizations.
Prior experience developing loyalty or rewards-based products.
Experience with financial technology or distributed ledger concepts.
Background in managing features that span multiple business domains simultaneously.
This role is based in Brazil on a hybrid model. Our Brazilian offices are located in São Paulo, Campinas, Belo Horizonte, or Rio de Janeiro.
At Nubank, we believe that diversity is essential to building the best products and services. We are committed to creating a welcoming work environment that respects and values diversity in all its forms, and we encourage people from all backgrounds to apply. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\n\nABOUT THE ROLE\n\nAs a Staff Software Engineer (IC7), you will join the Loyalty team to architect and evolve a high-throughput platform that ensures our customers receive the same value they bring to our ecosystem.\n\nYou will operate within a highly collaborative environment, partnering with product, design, and business analysts to navigate complex technical trade-offs. This role is designed for an engineer who thrives on \"hands-on\" technical execution while maintaining a strategic view of how features impact our long-term objectives and massive customer base.\n\n\nRESPONSIBILITIES\n\n - Design and implement high-scale distributed systems capable of handling massive throughput for our loyalty program.\n\n - Drive technical excellence by writing clean, performant code and participating in daily development activities (\"hands-on\").\n\n - Lead cross-functional alignment with Product, Design, and Business leads to ensure technical solutions meet multi-pillar OKRs.\n\n - Architect resilient services that can scale seamlessly to support millions of active customers in the Brazilian market.\n\n - Mentor and grow the engineering team by establishing best practices for lateral development across different product features.\n\n\nREQUIRED QUALIFICATIONS\n\n - Experience building and maintaining high-scale, high-throughput backend services in a production environment.\n\n - Proven track record of technical ownership over complex features, from initial architecture to long-term maintenance.\n\n - Demonstrated ability to manage stakeholders and communicate technical trade-offs to both technical and non-technical partners.\n\n - Background in developing robust systems within large engineering organizations.\n\n\nNICE TO HAVE\n\n - Prior experience developing loyalty or rewards-based products.\n\n - Experience with financial technology or distributed ledger concepts.\n\n - Background in managing features that span multiple business domains simultaneously.\n\n\nLOCATION & WORK MODEL\n\nThis role is based in Brazil on a hybrid model. Our Brazilian offices are located in São Paulo, Campinas, Belo Horizonte, or Rio de Janeiro.\n\n\nDIVERSITY & INCLUSION / EQUAL OPPORTUNITY\n\nAt Nubank, we believe that diversity is essential to building the best products and services. We are committed to creating a welcoming work environment that respects and values diversity in all its forms, and we encourage people from all backgrounds to apply. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"bbdf8e6b-d4f1-4876-ad07-cc683a48fd32","title":"Staff Software Engineer | Credit Cards","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Belo Horizonte","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Campinas","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"Campinas"}}},{"location":"Palo Alto","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Palo Alto"}}},{"location":"Toronto","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}}},{"location":"São Paulo","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}}},{"location":"Miami","address":{"postalAddress":{"addressRegion":"Florida","addressCountry":"United States","addressLocality":"Miami"}}},{"location":"Rio de Janeiro","address":{"postalAddress":{"addressRegion":"Rio de Janeiro","addressCountry":"Brazil","addressLocality":"Rio de Janeiro"}}}],"publishedAt":"2026-07-20T00:33:19.776+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Minas Gerais","addressCountry":"Brazil","addressLocality":"Belo Horizonte"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/bbdf8e6b-d4f1-4876-ad07-cc683a48fd32","applyUrl":"https://jobs.ashbyhq.com/nubank/bbdf8e6b-d4f1-4876-ad07-cc683a48fd32/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
About the Role
At Nubank, our Credit Card platform is the core of our global expansion. We are looking for a Staff Engineer to join our platform team as a technical anchor, ensuring our systems remain scalable and flexible as we maintain sustainable growth and innovation in the countries where we currently operate, while also launching into new international markets. You will play a vital role in evolving the architecture of one of our most complex and strategic products.
You will operate within a high-impact triad alongside Product and Management, focusing on long-term technical strategy and system health. As a hands-on technical leader, you will challenge the status quo, propose innovation and solve deep architectural problems, mentor and become a technical reference for our engineering team. Your work will directly enable millions of customers to access financial products via credit card worldwide.
Responsibilities
Define and drive the long-term vision and strategy for the global architecture of the core credit card platform, ensuring exponential scalability and continuous evolution capability.
Lead the strategic partnership with Product and Business leadership (C-level and VPs) to shape the medium and long-term technical roadmap and define the strategic OKRs and global impact KPIs.
Act as a technical and cultural reference, defining the highest standards of engineering excellence, mentoring other Architects and Principal/Staff Engineers, and fostering a culture of innovation and accountability.
Lead and resolve the most ambitious and high-risk technical challenges, intervening in critical performance or resilience bottlenecks and driving technical execution for solutions with multi-system and multi-country impact.
Design and oversee the execution of complex system transformations (e.g., core banking migrations, replacement of legacy platforms) ensuring regulatory compliance in multiple jurisdictions and fiscal regimes, proactively mitigating risks.
Communicate and defend the technical strategy eloquently and convincingly to the executive board and non-technical audiences, translating architecture decisions into business value and competitive advantage.
Required Qualifications
Principal/Staff Engineer level experience or equivalent with an extensive and demonstrable history in architecting and scaling mission-critical, high-volume, and low-latency systems in global fintech or e-commerce environments.
Expert proficiency (demonstrated in code and design) in multiple programming paradigms, with significant hands-on experience in functional programming (e.g., Clojure, Scala, Haskell) and reactive/event-based architectures.
Proven ability to establish and lead the long-term technical strategy for entire platform ecosystems (not just isolated components), influencing the direction of multiple engineering groups.
Deep and successful experience in navigating and defining the architecture in highly regulated financial environments (e.g., BACEN, FCA, SOX) and designing systems to meet data residency requirements and complex cross-border transactions.
History of successfully leading and completing large-scale platform transformations (e.g., transition from monoliths to microservices mesh, migration of data centers or clouds), managing risks and operational impact.
In-depth knowledge of credit card/payment systems design is a significant differential.
Nice to Have
Experience with Clojure or similar functional languages.
Proven interest or experience in leveraging AI to optimize engineering workflows.
Deep domain knowledge of credit card processing or financial ledgers.
Location & Work Model
This role is based on a hybrid model at one of our Nubank offices in Brazil (São Paulo, Campinas, Rio de Janeiro, or Belo Horizonte), the United States (Palo Alto or Miami), or Canada (Toronto).
Location-Specific Disclosures
Total compensation includes base salary, RSUs and benefits.
Toronto base salary range (CAD): $192.000 - $288.000
Palo Alto base salary range (USD): $230.400 - $288.000
Diversity & Inclusion / Equal Opportunity
At Nubank, we believe that diversity is essential to building the best products and services. We are committed to creating a welcoming work environment that respects and values diversity in all its forms, and we encourage people from all backgrounds to apply. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you need accommodations during the application or interview process, please let us know.
This offer is conditional on meeting all applicable regulatory eligibility requirements and successful completion of background checks.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nAbout the Role\n\nAt Nubank, our Credit Card platform is the core of our global expansion. We are looking for a Staff Engineer to join our platform team as a technical anchor, ensuring our systems remain scalable and flexible as we maintain sustainable growth and innovation in the countries where we currently operate, while also launching into new international markets. You will play a vital role in evolving the architecture of one of our most complex and strategic products.\n\nYou will operate within a high-impact triad alongside Product and Management, focusing on long-term technical strategy and system health. As a hands-on technical leader, you will challenge the status quo, propose innovation and solve deep architectural problems, mentor and become a technical reference for our engineering team. Your work will directly enable millions of customers to access financial products via credit card worldwide.\n\nResponsibilities\n\n - Define and drive the long-term vision and strategy for the global architecture of the core credit card platform, ensuring exponential scalability and continuous evolution capability.\n\n - Lead the strategic partnership with Product and Business leadership (C-level and VPs) to shape the medium and long-term technical roadmap and define the strategic OKRs and global impact KPIs.\n\n - Act as a technical and cultural reference, defining the highest standards of engineering excellence, mentoring other Architects and Principal/Staff Engineers, and fostering a culture of innovation and accountability.\n\n - Lead and resolve the most ambitious and high-risk technical challenges, intervening in critical performance or resilience bottlenecks and driving technical execution for solutions with multi-system and multi-country impact.\n\n - Design and oversee the execution of complex system transformations (e.g., core banking migrations, replacement of legacy platforms) ensuring regulatory compliance in multiple jurisdictions and fiscal regimes, proactively mitigating risks.\n\n - Communicate and defend the technical strategy eloquently and convincingly to the executive board and non-technical audiences, translating architecture decisions into business value and competitive advantage.\n\nRequired Qualifications\n\n - Principal/Staff Engineer level experience or equivalent with an extensive and demonstrable history in architecting and scaling mission-critical, high-volume, and low-latency systems in global fintech or e-commerce environments.\n\n - Expert proficiency (demonstrated in code and design) in multiple programming paradigms, with significant hands-on experience in functional programming (e.g., Clojure, Scala, Haskell) and reactive/event-based architectures.\n\n - Proven ability to establish and lead the long-term technical strategy for entire platform ecosystems (not just isolated components), influencing the direction of multiple engineering groups.\n\n - Deep and successful experience in navigating and defining the architecture in highly regulated financial environments (e.g., BACEN, FCA, SOX) and designing systems to meet data residency requirements and complex cross-border transactions.\n\n - History of successfully leading and completing large-scale platform transformations (e.g., transition from monoliths to microservices mesh, migration of data centers or clouds), managing risks and operational impact.\n\n - In-depth knowledge of credit card/payment systems design is a significant differential.\n\nNice to Have\n\n - Experience with Clojure or similar functional languages.\n\n - Proven interest or experience in leveraging AI to optimize engineering workflows.\n\n - Deep domain knowledge of credit card processing or financial ledgers.\n\nLocation & Work Model\n\nThis role is based on a hybrid model at one of our Nubank offices in Brazil (São Paulo, Campinas, Rio de Janeiro, or Belo Horizonte), the United States (Palo Alto or Miami), or Canada (Toronto).\n\n\n\n\nLocation-Specific Disclosures\n\nTotal compensation includes base salary, RSUs and benefits. \nToronto base salary range (CAD): $192.000 - $288.000\nPalo Alto base salary range (USD): $230.400 - $288.000\n\n \n\nDiversity & Inclusion / Equal Opportunity\n\nAt Nubank, we believe that diversity is essential to building the best products and services. We are committed to creating a welcoming work environment that respects and values diversity in all its forms, and we encourage people from all backgrounds to apply. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\n\nIf you need accommodations during the application or interview process, please let us know.\n\nThis offer is conditional on meeting all applicable regulatory eligibility requirements and successful completion of background checks.\n\n \n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"09480f02-3548-44fa-9f01-f7d90abb27c0","title":"Staff Software Engineer | NuPay","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Campinas","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"Campinas"}}},{"location":"Belo Horizonte","address":{"postalAddress":{"addressRegion":"Minas Gerais","addressCountry":"Brazil","addressLocality":"Belo Horizonte"}}},{"location":"Rio de Janeiro","address":{"postalAddress":{"addressRegion":"Rio de Janeiro","addressCountry":"Brazil","addressLocality":"Rio de Janeiro"}}}],"publishedAt":"2026-07-20T00:36:11.799+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/09480f02-3548-44fa-9f01-f7d90abb27c0","applyUrl":"https://jobs.ashbyhq.com/nubank/09480f02-3548-44fa-9f01-f7d90abb27c0/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
NuPay is a primary pillar in Nubank’s mission to revolutionize BNPL (Buy Now, Pay Later) solutions, creating a seamless bridge between customers and merchants. By stripping away the friction of traditional e-commerce checkouts, we are building an ecosystem where secure, instant payments are accessible across all channels—from online carts to physical stores via digital wallets.
You will join the NuPay team as a technical anchor, driving the evolution of a payments stack that balances massive scale with ironclad reliability. This role is about more than just moving bits; it’s about architecting the financial infrastructure that millions of people and businesses rely on to grow, ensuring every transaction is a bridge of trust between Nubank and our partners.
As a senior technical leader, you will oversee the technical direction of our payment features, navigating the complexities of authorization and settlement while mentoring the next generation of engineers. You will sit at the intersection of product innovation and platform stability, ensuring our checkout experience remains the gold standard for Latin American fintech.
Architect scalable systems for the NuPay domain, ensuring seamless and robust integration with our global internal payment platforms.
Lead technical design for core payment lifecycles—including authorization, capture, settlement, and reconciliation—while balancing performance with security.
Scale the payments platform to maintain high availability during extreme traffic surges, such as Black Friday or major retail events.
Partner with Product Managers to iterate on the checkout journey, optimizing for high conversion and low churn while maintaining a world-class NPS.
Define engineering standards for architecture, observability, and security, influencing multiple squads to uphold a high quality bar.
Collaborate with Risk and Finance teams to engineer solutions that satisfy complex regulatory requirements without compromising the user experience.
Track record of technical leadership in architecting complex, distributed software environments at scale.
Deep expertise in high-availability systems, with demonstrated ability to perform rigorous trade-off analysis for long-term scalability.
Background in high-criticality FinTech, specifically within Payments or Core Banking environments governed by strict SLAs.
Evidence of delivering high-throughput systems using modern engineering practices, including automated testing, observability, and safe rollout strategies.
Experience mentoring senior engineers, fostering a culture of technical excellence and shared ownership across organizational boundaries.
Experience with acquiring, sub-acquiring, or payment gateway architecture.
Previous involvement with e-commerce or marketplace platforms managing proprietary payment stacks.
This role is based in São Paulo, Rio de Janeiro, Belo Horizonte or Campinas, Brazil on a Hybrid model.
At Nubank, we believe that diversity is essential to building the best products and services. We are committed to creating a welcoming work environment that respects and values diversity in all its forms, and we encourage people from all backgrounds to apply. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
For information on how we handle your data, please see our Candidate Privacy Notice on our careers site.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\n\nABOUT THE ROLE\n\nNuPay is a primary pillar in Nubank’s mission to revolutionize BNPL (Buy Now, Pay Later) solutions, creating a seamless bridge between customers and merchants. By stripping away the friction of traditional e-commerce checkouts, we are building an ecosystem where secure, instant payments are accessible across all channels—from online carts to physical stores via digital wallets.\n\nYou will join the NuPay team as a technical anchor, driving the evolution of a payments stack that balances massive scale with ironclad reliability. This role is about more than just moving bits; it’s about architecting the financial infrastructure that millions of people and businesses rely on to grow, ensuring every transaction is a bridge of trust between Nubank and our partners.\n\nAs a senior technical leader, you will oversee the technical direction of our payment features, navigating the complexities of authorization and settlement while mentoring the next generation of engineers. You will sit at the intersection of product innovation and platform stability, ensuring our checkout experience remains the gold standard for Latin American fintech.\n\n\nRESPONSIBILITIES\n\n - Architect scalable systems for the NuPay domain, ensuring seamless and robust integration with our global internal payment platforms.\n\n - Lead technical design for core payment lifecycles—including authorization, capture, settlement, and reconciliation—while balancing performance with security.\n\n - Scale the payments platform to maintain high availability during extreme traffic surges, such as Black Friday or major retail events.\n\n - Partner with Product Managers to iterate on the checkout journey, optimizing for high conversion and low churn while maintaining a world-class NPS.\n\n - Define engineering standards for architecture, observability, and security, influencing multiple squads to uphold a high quality bar.\n\n - Collaborate with Risk and Finance teams to engineer solutions that satisfy complex regulatory requirements without compromising the user experience.\n\n\nREQUIRED QUALIFICATIONS\n\n - Track record of technical leadership in architecting complex, distributed software environments at scale.\n\n - Deep expertise in high-availability systems, with demonstrated ability to perform rigorous trade-off analysis for long-term scalability.\n\n - Background in high-criticality FinTech, specifically within Payments or Core Banking environments governed by strict SLAs.\n\n - Evidence of delivering high-throughput systems using modern engineering practices, including automated testing, observability, and safe rollout strategies.\n\n - Experience mentoring senior engineers, fostering a culture of technical excellence and shared ownership across organizational boundaries.\n\n\nNICE TO HAVE\n\n - Experience with acquiring, sub-acquiring, or payment gateway architecture.\n\n - Previous involvement with e-commerce or marketplace platforms managing proprietary payment stacks.\n\n\nLOCATION & WORK MODEL\n\nThis role is based in São Paulo, Rio de Janeiro, Belo Horizonte or Campinas, Brazil on a Hybrid model.\n\n\nDIVERSITY & INCLUSION / EQUAL OPPORTUNITY\n\nAt Nubank, we believe that diversity is essential to building the best products and services. We are committed to creating a welcoming work environment that respects and values diversity in all its forms, and we encourage people from all backgrounds to apply. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\n\nFor information on how we handle your data, please see our Candidate Privacy Notice on our careers site.\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6dc46322-289e-4ce0-b772-2a0a553b46df","title":"Business Analyst Manager","department":"Business Analyst","team":"Business Analyst","employmentType":"FullTime","location":"Bogota","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-20T00:07:11.413+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Bogota","addressCountry":"Colombia","addressLocality":"Bogota"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/6dc46322-289e-4ce0-b772-2a0a553b46df","applyUrl":"https://jobs.ashbyhq.com/nubank/6dc46322-289e-4ce0-b772-2a0a553b46df/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Business Analysts at Nubank
As a company at the forefront of the financial revolution in Brazil, Nubank has experienced exponential growth since its inception. To keep your growth path healthy, numerous critical decisions constantly need to be made. Business Analysts are fundamental in the decision process because they must not only be able to deal with large amounts of information and data, but also always think of ways to improve our clients' experience.
It is BA's responsibility to structure the data, analyze it and use the results to test different solutions with the aim of improving Nubank's efficiency.
We are looking for people who are independent and who are not afraid to take the initiative to identify and solve problems that are not necessarily obvious.
You can read more about it in our blog and get some insights into how we work.
As a Business Analytics Manager, you’re expected to:
Do a lot of investigative work, focused on deciding which data makes the most sense to use in which situation. If you don't have the data, it's your job to think about what tests can be done or how to extract the information you need to answer your questions;
Support your team in making data-based decisions by monitoring analysis and decisions, ensuring the flow of projects and making the process of taking risks comfortable despite the uncertainties;
Mentor the team
Learning how to work with a large volume of data to build a solid foundation for decision making with calculated risks - even knowing that not all the answers are in the data and/or that not all the data you would like is available;Use tools like SQL, Python and Scala - taught during your first weeks with us - for data extraction;
Understand our products and interactions with other areas;
Take advantage of opportunities to grow and learn from a well-prepared and highly qualified team;
Opportunity to work in a complex, dynamic and diverse environment, participating in projects that will impact a large number of clients.
Drive customer growth for one of Latin America's leading digital banks, owning the analytics function that powers credit card and savings account acquisition, activation, and channel strategy connecting data to the decisions that determine how millions of Colombians access financial products.
Lead and develop a team of business analysts embedded across the Growth area, setting the analytics roadmap, owning the squad's OKRs, and building the operating model that turns acquisition and activation data into decisions that move the business.
Own performance marketing analytics and budget optimization, bringing rigor to how the BU allocates spend across channels — ensuring sustainable growth.
Modernize how Growth makes decisions at scale, leading the migration to an AI-ready data architecture and building the experimentation and monitoring infrastructure that allows teams to move fast with confidence.
What are we looking for?
Analytical capacity: ease with numbers and calculations, having the ability to solve problems mathematically;
Business basics: dynamics between risks and opportunities, as well as interaction between business areas and technical areas (products/engineering);
Problem solving: ease and creativity to seek solutions to day-to-day challenges and achieve the best results;
Ability to understand how your decisions and work impact our customers' experience, seeking results that align with our purpose;
Willingness and ease of learning, especially for tools;
Openness to receive feedback and incorporate it into your daily life and development;
Adaptability to the multifunctional environment;
Profiles that add value to Nubank's culture.
Our Benefits
Chance of earning equity at Nubank
Extended maternity and paternity leaves
Health and life insurance
NuCare - Our mental health and wellness assistance program
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
Vacations of 15 workdays
Gym partnership
Work-from-home Allowance
Parental Consultancy
Relocation Assistance Package, if applicable
Our Nu Way of Working
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nBusiness Analysts at Nubank\n\nAs a company at the forefront of the financial revolution in Brazil, Nubank has experienced exponential growth since its inception. To keep your growth path healthy, numerous critical decisions constantly need to be made. Business Analysts are fundamental in the decision process because they must not only be able to deal with large amounts of information and data, but also always think of ways to improve our clients' experience.\n\nIt is BA's responsibility to structure the data, analyze it and use the results to test different solutions with the aim of improving Nubank's efficiency.\n\nWe are looking for people who are independent and who are not afraid to take the initiative to identify and solve problems that are not necessarily obvious.\n\nYou can read more about it in our blog https://building.nubank.com.br/ and get some insights into how we work.\n\n\n \n\nAs a Business Analytics Manager, you’re expected to:\n\n - Do a lot of investigative work, focused on deciding which data makes the most sense to use in which situation. If you don't have the data, it's your job to think about what tests can be done or how to extract the information you need to answer your questions;\n\n - Support your team in making data-based decisions by monitoring analysis and decisions, ensuring the flow of projects and making the process of taking risks comfortable despite the uncertainties;\n\n - Mentor the team\n\n - Learning how to work with a large volume of data to build a solid foundation for decision making with calculated risks - even knowing that not all the answers are in the data and/or that not all the data you would like is available;Use tools like SQL, Python and Scala - taught during your first weeks with us - for data extraction;\n\n - Understand our products and interactions with other areas;\n\n - Take advantage of opportunities to grow and learn from a well-prepared and highly qualified team;\n\n - Opportunity to work in a complex, dynamic and diverse environment, participating in projects that will impact a large number of clients.\n\n - Drive customer growth for one of Latin America's leading digital banks, owning the analytics function that powers credit card and savings account acquisition, activation, and channel strategy connecting data to the decisions that determine how millions of Colombians access financial products.\n\n - Lead and develop a team of business analysts embedded across the Growth area, setting the analytics roadmap, owning the squad's OKRs, and building the operating model that turns acquisition and activation data into decisions that move the business.\n\n - Own performance marketing analytics and budget optimization, bringing rigor to how the BU allocates spend across channels — ensuring sustainable growth.\n\n - Modernize how Growth makes decisions at scale, leading the migration to an AI-ready data architecture and building the experimentation and monitoring infrastructure that allows teams to move fast with confidence.\n\n What are we looking for?\n\n - Analytical capacity: ease with numbers and calculations, having the ability to solve problems mathematically;\n\n - Business basics: dynamics between risks and opportunities, as well as interaction between business areas and technical areas (products/engineering);\n\n - Problem solving: ease and creativity to seek solutions to day-to-day challenges and achieve the best results;\n\n - Ability to understand how your decisions and work impact our customers' experience, seeking results that align with our purpose;\n\n - Willingness and ease of learning, especially for tools;\n\n - Openness to receive feedback and incorporate it into your daily life and development;\n\n - Adaptability to the multifunctional environment;\n\n - Profiles that add value to Nubank's culture.\n\nOur Benefits\n\n - Chance of earning equity at Nubank\n\n - Extended maternity and paternity leaves \n\n - Health and life insurance \n\n - NuCare - Our mental health and wellness assistance program\n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - Vacations of 15 workdays\n\n - Gym partnership\n\n - Work-from-home Allowance\n\n - Parental Consultancy\n\n - Relocation Assistance Package, if applicable\n\nOur Nu Way of Working\n\nHybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"685da691-6897-4aab-8d39-bb6d7495f961","title":"Pessoa Engenheira de Software - exclusiva para Pessoas com Deficiência","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Campinas","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"Campinas"}}},{"location":"Belo Horizonte","address":{"postalAddress":{"addressRegion":"Minas Gerais","addressCountry":"Brazil","addressLocality":"Belo Horizonte"}}},{"location":"Rio de Janeiro","address":{"postalAddress":{"addressRegion":"Rio de Janeiro","addressCountry":"Brazil","addressLocality":"Rio de Janeiro"}}}],"publishedAt":"2026-07-20T14:08:26.779+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/685da691-6897-4aab-8d39-bb6d7495f961","applyUrl":"https://jobs.ashbyhq.com/nubank/685da691-6897-4aab-8d39-bb6d7495f961/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
O Nu é uma das maiores plataformas digitais de serviços financeiros do mundo, com mais de 122 milhões de clientes no Brasil, México e Colômbia. Guiados por nossa missão de combater a complexidade e empoderar as pessoas, estamos redefinindo os serviços financeiros na América Latina — e este é apenas o começo do futuro roxo que estamos construindo.
Listado na Bolsa de Valores de Nova York (NYSE: NU), combinamos tecnologia proprietária, inteligência de dados e um modelo operacional eficiente para oferecer produtos financeiros simples, acessíveis e humanos.
Nosso impacto tem sido reconhecido por rankings globais como Time 100 Companies, Most Innovative Companies da Fast Company e World’s Best Bank da Forbes.
Acesse nossa página institucional: https://international.nubank.com.br/careers/
Soluções simples de se usar são complexas de serem construídas. No Nubank, buscamos práticas de desenvolvimento de software que permitam com que nossos produtos simplifiquem a vida dos nossos clientes. Isso significa que no ambiente de trabalho se preze por utilizar uma variedade de tecnologias, ferramentas e metodologias de trabalho que venham a atingir esses objetivos.
Se você tem interesse em fazer parte do nosso time e não trabalha com as tecnologias que utilizamos aqui, não se preocupe! Temos uma trilha de aprendizado interna para oferecer suporte nessa jornada conosco! Confira um pouco mais do que utilizamos aqui:
Microsserviços escaláveis escritos em Clojure
Comunicação entre serviços com Kafka
Integração e deploy contínuo com AWS
Armazenamento de dados com Datomic e DynamoDB
Monitoramento e observabilidade com Prometheus
Manutenção de uma infraestrutura com alta-disponibilidade em Kubernetes
Moldar a experiência dos clientes interagindo com o app usando Flutter
Trabalhar com sistemas de larga escala e distribuídos
Colaborar na construção de microsserviços
Praticar conhecimentos em metodologias ágeis
Trabalhar com entrega contínua e infraestrutura como código
Sejam pessoas com deficiência (PcD);
Conhecimento prático em linguagens de programação para backend;
Prática em frameworks utilizados no desenvolvimento de backend;
Possuam habilidade de escrever um código de fácil entendimento e manutenção;
Que já tenha vivenciado ou estudado sobre práticas ágeis;
O Inglês não é um requisito para este processo seletivo. É importante que você esteja confortável em participar de ambientes com comunicação em inglês, e que tenha interesse em desenvolvê-lo, uma vez que o Nubank é uma empresa global. Oferecemos um programa de idiomas interno, o NuLanguage;
Disponibilidade para jornada de trabalho em tempo integral;
Chance de ganhar capital no Nubank;
Cartão Alimentação/Refeição (Vale Refeição e/ou Vale Alimentação)
Benefício de deslocamento (Vale Transporte)
NuCare – Programa de Assistência Psicológica, Financeira e Jurídica
Seguro de vida
Plano Médico
Plano Odontológico
NuLanguage – Programa de Curso de Idiomas
Nucleo - Nossa plataforma de aprendizagem de cursos
Licença parental estendida
Auxílio-creche
Subsídio para trabalhar em casa
Parcerias com academias
30 dias de férias remuneradas
Pacote de Auxílio Relocação, quando aplicável.
Híbrido (2 a 3 vezes por semana)
Nosso modelo híbrido prevê a ida ao escritório pelo menos duas vezes por semana, em dias estratégicos definidos para maximizar a conexão e a colaboração entre os times. Para mais detalhes, visite https://building.nubank.com/pt-br/nu-trabalho-hibrido-modelo/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\n\nSOBRE NÓS\n\nO Nu é uma das maiores plataformas digitais de serviços financeiros do mundo, com mais de 122 milhões de clientes no Brasil, México e Colômbia. Guiados por nossa missão de combater a complexidade e empoderar as pessoas, estamos redefinindo os serviços financeiros na América Latina — e este é apenas o começo do futuro roxo que estamos construindo.\n\nListado na Bolsa de Valores de Nova York (NYSE: NU), combinamos tecnologia proprietária, inteligência de dados e um modelo operacional eficiente para oferecer produtos financeiros simples, acessíveis e humanos.\n\nNosso impacto tem sido reconhecido por rankings globais como Time 100 Companies, Most Innovative Companies da Fast Company e World’s Best Bank da Forbes.\n\nAcesse nossa página institucional: https://international.nubank.com.br/careers/ \n\n \n\n\nENGENHARIA NO NUBANK\n\nSoluções simples de se usar são complexas de serem construídas. No Nubank, buscamos práticas de desenvolvimento de software que permitam com que nossos produtos simplifiquem a vida dos nossos clientes. Isso significa que no ambiente de trabalho se preze por utilizar uma variedade de tecnologias, ferramentas e metodologias de trabalho que venham a atingir esses objetivos.\n\n\nSe você tem interesse em fazer parte do nosso time e não trabalha com as tecnologias que utilizamos aqui, não se preocupe! Temos uma trilha de aprendizado interna para oferecer suporte nessa jornada conosco! Confira um pouco mais do que utilizamos aqui:\n\n - Microsserviços escaláveis escritos em Clojure\n\n - Comunicação entre serviços com Kafka\n\n - Integração e deploy contínuo com AWS\n\n - Armazenamento de dados com Datomic e DynamoDB\n\n - Monitoramento e observabilidade com Prometheus\n\n - Manutenção de uma infraestrutura com alta-disponibilidade em Kubernetes\n\n - Moldar a experiência dos clientes interagindo com o app usando Flutter\n\n\nRESPONSABILIDADES\n\n - Trabalhar com sistemas de larga escala e distribuídos\n\n - Colaborar na construção de microsserviços\n\n - Praticar conhecimentos em metodologias ágeis\n\n - Trabalhar com entrega contínua e infraestrutura como código\n\n\nESTAMOS BUSCANDO PROFISSIONAIS QUE\n\n - Sejam pessoas com deficiência (PcD);\n\n - Conhecimento prático em linguagens de programação para backend;\n\n - Prática em frameworks utilizados no desenvolvimento de backend;\n\n - Possuam habilidade de escrever um código de fácil entendimento e manutenção;\n\n - Que já tenha vivenciado ou estudado sobre práticas ágeis;\n\n - O Inglês não é um requisito para este processo seletivo. É importante que você esteja confortável em participar de ambientes com comunicação em inglês, e que tenha interesse em desenvolvê-lo, uma vez que o Nubank é uma empresa global. Oferecemos um programa de idiomas interno, o NuLanguage;\n\n - Disponibilidade para jornada de trabalho em tempo integral;\n\n\nBENEFÍCIOS\n\n - Chance de ganhar capital no Nubank;\n\n - Cartão Alimentação/Refeição (Vale Refeição e/ou Vale Alimentação)\n\n - Benefício de deslocamento (Vale Transporte)\n\n - NuCare – Programa de Assistência Psicológica, Financeira e Jurídica\n\n - Seguro de vida\n\n - Plano Médico\n\n - Plano Odontológico\n\n - NuLanguage – Programa de Curso de Idiomas\n\n - Nucleo - Nossa plataforma de aprendizagem de cursos\n\n - Licença parental estendida\n\n - Auxílio-creche\n\n - Subsídio para trabalhar em casa\n\n - Parcerias com academias\n\n - 30 dias de férias remuneradas\n\n - Pacote de Auxílio Relocação, quando aplicável.\n\n\nMODELO DE TRABALHO PARA ESTA POSIÇÃO\n\nHíbrido (2 a 3 vezes por semana)\nNosso modelo híbrido prevê a ida ao escritório pelo menos duas vezes por semana, em dias estratégicos definidos para maximizar a conexão e a colaboração entre os times. Para mais detalhes, visite https://building.nubank.com/pt-br/nu-trabalho-hibrido-modelo/\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b281f2a6-65ce-4635-bbf2-51978c9c108f","title":"Staff Software Engineer, Data","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Palo Alto","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-20T19:21:43.944+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Palo Alto"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/b281f2a6-65ce-4635-bbf2-51978c9c108f","applyUrl":"https://jobs.ashbyhq.com/nubank/b281f2a6-65ce-4635-bbf2-51978c9c108f/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
As a Staff Software Engineer (Data), you will be the technical cornerstone of our data ecosystem. At Nu, we don't just \"move data\" we build the foundational platforms that empower analysts, ML engineers, and product leaders to make the decisions that drive financial inclusion for millions.
You will own the data infrastructure for your domain, tackling highly complex and ambiguous challenges that span multiple departments. You aren't just a builder; you are a strategist who identifies data gaps before they become bottlenecks and treats data quality as a mission critical product. You will set the technical bar for the entire function, ensuring that downstream trust remains unbreakable as we scale.
Architect Data Excellence: Design and evolve high scale data platforms, storage solutions, and transformation patterns that serve as the \"gold standard\" for the organization.
Drive Technical Strategy: Define the long term roadmap for data infrastructure, balancing immediate business needs with a 6–12 month strategic horizon.
Champion Data Contracts: Lead the implementation of robust data contracts and schema evolution practices to ensure reliability across global product teams.
Solve Complex Ambiguity: Troubleshoot and resolve the most challenging technical bottlenecks in our data pipelines, improving system observability and performance at scale.
Empower the Function: Act as a key technical advisor for senior leadership, helping to shape strategic investments in our data stack.
Mentor and Scale: Raise the technical bar by mentoring senior engineers, leading cross functional task forces, and fostering a culture of engineering excellence and data driven decision making.
Operational Leadership: Pioneer architectural patterns that become reference implementations for the entire company.
Required:
Extensive Technical Leadership: Proven experience leading large scale data engineering initiatives in global, high-growth technology environments.
Expertise in Distributed Systems: Deep mastery of data processing frameworks (such as Spark, Flink, or Kafka) and modern cloud data warehousing.
Systems Design Mastery: Ability to independently design and refine solutions for complex data problems, considering long-term scalability and user experience.
Strategic Acumen: Demonstrated ability to link technical decisions to business drivers like operational efficiency and customer acquisition costs.
Proactive Problem Solving: A track record of identifying architectural gaps and implementing fixes independently with high autonomy.
Nice to Have:
Experience with ML Ops and supporting Machine Learning workflows at scale.
Experience in the financial services or FinTech sector.
Purpose-driven work that impacts millions of people.
Collaborative and inclusive remote culture.
Competitive compensation and benefits package.
Learning and development support to grow your career.
Opportunity to help shape the future of financial services.
Total compensation includes base salary, RSUs and benefits. Base salary: $270,000
Top Tier Medical Insurance
Top Tier Dental and Vision Insurance
401(k) matching
20 days time off, 14 company holidays, and great culture that emphasizes work life balance.
Life Insurance and AD&D
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
Extended maternity and paternity leaves
Saving Plans - Health Saving Account and Flexible Spending Account
Twice a week in the office (Palo Alto) + quarterly trips to Sao Paulo (Brazil) to build relationships with coworkers.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE\n\nAs a Staff Software Engineer (Data), you will be the technical cornerstone of our data ecosystem. At Nu, we don't just \"move data\" we build the foundational platforms that empower analysts, ML engineers, and product leaders to make the decisions that drive financial inclusion for millions.\n\nYou will own the data infrastructure for your domain, tackling highly complex and ambiguous challenges that span multiple departments. You aren't just a builder; you are a strategist who identifies data gaps before they become bottlenecks and treats data quality as a mission critical product. You will set the technical bar for the entire function, ensuring that downstream trust remains unbreakable as we scale.\n\n\nRESPONSIBILITIES\n\n - Architect Data Excellence: Design and evolve high scale data platforms, storage solutions, and transformation patterns that serve as the \"gold standard\" for the organization.\n\n - Drive Technical Strategy: Define the long term roadmap for data infrastructure, balancing immediate business needs with a 6–12 month strategic horizon.\n\n - Champion Data Contracts: Lead the implementation of robust data contracts and schema evolution practices to ensure reliability across global product teams.\n\n - Solve Complex Ambiguity: Troubleshoot and resolve the most challenging technical bottlenecks in our data pipelines, improving system observability and performance at scale.\n\n - Empower the Function: Act as a key technical advisor for senior leadership, helping to shape strategic investments in our data stack.\n\n - Mentor and Scale: Raise the technical bar by mentoring senior engineers, leading cross functional task forces, and fostering a culture of engineering excellence and data driven decision making.\n\n - Operational Leadership: Pioneer architectural patterns that become reference implementations for the entire company.\n\n\nQUALIFICATIONS\n\nRequired:\n\n - Extensive Technical Leadership: Proven experience leading large scale data engineering initiatives in global, high-growth technology environments.\n\n - Expertise in Distributed Systems: Deep mastery of data processing frameworks (such as Spark, Flink, or Kafka) and modern cloud data warehousing.\n\n - Systems Design Mastery: Ability to independently design and refine solutions for complex data problems, considering long-term scalability and user experience.\n\n - Strategic Acumen: Demonstrated ability to link technical decisions to business drivers like operational efficiency and customer acquisition costs.\n\n - Proactive Problem Solving: A track record of identifying architectural gaps and implementing fixes independently with high autonomy.\n\nNice to Have:\n\n - Experience with ML Ops and supporting Machine Learning workflows at scale.\n\n - Experience in the financial services or FinTech sector.\n\n\nWHY NUBANK?\n\n - Purpose-driven work that impacts millions of people.\n\n - Collaborative and inclusive remote culture.\n\n - Competitive compensation and benefits package.\n\n - Learning and development support to grow your career.\n\n - Opportunity to help shape the future of financial services.\n\n\nOUR BENEFITS\n\n - Total compensation includes base salary, RSUs and benefits. Base salary: $270,000\n\n - Top Tier Medical Insurance\n\n - Top Tier Dental and Vision Insurance\n\n - 401(k) matching\n\n - 20 days time off, 14 company holidays, and great culture that emphasizes work life balance. \n\n - Life Insurance and AD&D\n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - NuCare - Our mental health and wellness assistance program\n\n - Extended maternity and paternity leaves \n\n - Saving Plans - Health Saving Account and Flexible Spending Account\n\n - Twice a week in the office (Palo Alto) + quarterly trips to Sao Paulo (Brazil) to build relationships with coworkers. \n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ecd4ec39-1f0a-4f65-b27a-f537c895a233","title":"Lead Machine Learning Engineer","department":"Machine Learning","team":"Machine Learning","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-15T18:55:54.648+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/ecd4ec39-1f0a-4f65-b27a-f537c895a233","applyUrl":"https://jobs.ashbyhq.com/nubank/ecd4ec39-1f0a-4f65-b27a-f537c895a233/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Machine Learning Engineer at Nubank
At Nubank, Machine Learning Engineers sit at the core of how we make decisions at scale. We build, train, and deploy models that drive credit, fraud, risk, personalization decisions and a growing set of AI-native experiences for millions of customers every day. We do it with engineering rigor, statistical depth, and a deep focus on impact.
Our MLEs work across the full modeling lifecycle: framing business problems as ML problems, engineering features, training and validating models, and deploying and monitoring them in production. We value small, independent teams that move fast, own their decisions end-to-end, and hold themselves to a high bar for quality and craft.
Increasingly, that work also includes Generative AI and Agentic Engineering. Depending on the problem, our engineers design and build systems that combine models, tools, workflows, evaluation loops, and human oversight to solve real business tasks reliably in production.
We strive for state-of-the-art ML practices that currently include a variety of technologies. While we value candidates that are familiar with them, we are also confident that engineers who are interested in joining Nubank will be able to learn from our team.
Large-scale model training and experimentation pipelines
Feature engineering and feature stores feeding both batch and real-time models
Model deployment and serving in production, with monitoring through operational and business metrics
Distributed data processing for training datasets at scale
Continuous Integration and Deployment into AWS and Kubernetes
Experiment tracking, model versioning, and reproducibility tooling
A robust data platform built on modern ETL/ELT practices
Frame ambiguous business problems as well-defined modeling problems
Design, build and validate machine learning models, ensuring statistical rigor and business relevance
Engineer and maintain features and datasets used for training and inference
Deploy and maintain ML models in both batch and real-time scenarios, integrating them with other systems and monitoring through operational and business metrics
Lead modeling projects end-to-end — from problem framing and stakeholder alignment to delivery, monitoring and iteration
Contribute to the design, documentation, maintenance and optimization of our modeling codebase, platforms and tooling
Translate business needs into modeling strategies aligned with Nubank's architecture and long-term goals
Partner with technical and business stakeholders to define strategies and deliver high-impact models
Share knowledge, mentor peers and contribute to ML and data literacy initiatives across Nubank
Strong foundation in statistics, machine learning theory and modeling techniques (e.g. regression, tree-based models, deep learning)
Programming experience in Python and familiarity with ML libraries (e.g. scikit-learn, PyTorch, TensorFlow, XGBoost)
Experience training, validating, and tuning models, with solid understanding of overfitting, bias-variance tradeoff and evaluation metrics
Understanding of the ML model lifecycle, from training and evaluation to deployment and monitoring
Ability to write efficient SQL queries and work with analytical data environments
Strong communication skills to collaborate with both technical and business stakeholders
Passion for building high-quality, production-grade models
Experience with cloud platforms such as AWS, GCP or Azure
Familiarity with distributed systems, microservices and asynchronous architectures
Experience with feature stores, MLOps tooling and experiment tracking (e.g. MLflow, Feast, Airflow)
Knowledge of data architecture patterns (Data Lake, Data Warehouse, Data Mart)
Experience with data visualization tools (Looker, Power BI, Tableau or similar)
Knowledge of software engineering best practices: testing, clean code, documentation
Chance of earning equity at Nubank
Food/Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance, Medical Plan and Dental Plan
NuLanguage – Language Course Program
Nucleo – Our learning platform
Extended Parental Leave, Daycare Allowance and Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration.
For more details, visit building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\nMachine Learning Engineer at Nubank\n\nAt Nubank, Machine Learning Engineers sit at the core of how we make decisions at scale. We build, train, and deploy models that drive credit, fraud, risk, personalization decisions and a growing set of AI-native experiences for millions of customers every day. We do it with engineering rigor, statistical depth, and a deep focus on impact.\n\nOur MLEs work across the full modeling lifecycle: framing business problems as ML problems, engineering features, training and validating models, and deploying and monitoring them in production. We value small, independent teams that move fast, own their decisions end-to-end, and hold themselves to a high bar for quality and craft.\n\nIncreasingly, that work also includes Generative AI and Agentic Engineering. Depending on the problem, our engineers design and build systems that combine models, tools, workflows, evaluation loops, and human oversight to solve real business tasks reliably in production.\n\n\n\nWe strive for state-of-the-art ML practices that currently include a variety of technologies. While we value candidates that are familiar with them, we are also confident that engineers who are interested in joining Nubank will be able to learn from our team.\n\n\n - Large-scale model training and experimentation pipelines\n\n - Feature engineering and feature stores feeding both batch and real-time models\n\n - Model deployment and serving in production, with monitoring through operational and business metrics\n\n - Distributed data processing for training datasets at scale\n\n - Continuous Integration and Deployment into AWS and Kubernetes\n\n - Experiment tracking, model versioning, and reproducibility tooling\n\n - A robust data platform built on modern ETL/ELT practices\n\n\n\n\nAS A MACHINE LEARNING ENGINEER, YOU’RE EXPECTED TO:\n\n - Frame ambiguous business problems as well-defined modeling problems\n\n - Design, build and validate machine learning models, ensuring statistical rigor and business relevance\n\n - Engineer and maintain features and datasets used for training and inference\n\n - Deploy and maintain ML models in both batch and real-time scenarios, integrating them with other systems and monitoring through operational and business metrics\n\n - Lead modeling projects end-to-end — from problem framing and stakeholder alignment to delivery, monitoring and iteration\n\n - Contribute to the design, documentation, maintenance and optimization of our modeling codebase, platforms and tooling\n\n - Translate business needs into modeling strategies aligned with Nubank's architecture and long-term goals\n\n - Partner with technical and business stakeholders to define strategies and deliver high-impact models\n\n - Share knowledge, mentor peers and contribute to ML and data literacy initiatives across Nubank\n \n \n\n\nWHAT WE'RE LOOKING FOR\n\n - Strong foundation in statistics, machine learning theory and modeling techniques (e.g. regression, tree-based models, deep learning)\n\n - Programming experience in Python and familiarity with ML libraries (e.g. scikit-learn, PyTorch, TensorFlow, XGBoost)\n\n - Experience training, validating, and tuning models, with solid understanding of overfitting, bias-variance tradeoff and evaluation metrics\n\n - Understanding of the ML model lifecycle, from training and evaluation to deployment and monitoring\n\n - Ability to write efficient SQL queries and work with analytical data environments\n\n - Strong communication skills to collaborate with both technical and business stakeholders\n\n - Passion for building high-quality, production-grade models\n\n\n\n\nNICE TO HAVE\n\n - Experience with cloud platforms such as AWS, GCP or Azure\n\n - Familiarity with distributed systems, microservices and asynchronous architectures\n\n - Experience with feature stores, MLOps tooling and experiment tracking (e.g. MLflow, Feast, Airflow)\n\n - Knowledge of data architecture patterns (Data Lake, Data Warehouse, Data Mart)\n\n - Experience with data visualization tools (Looker, Power BI, Tableau or similar)\n\nKnowledge of software engineering best practices: testing, clean code, documentation\n\n\n\nOUR BENEFITS\n\n - Chance of earning equity at Nubank\n\n - Food/Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance, Medical Plan and Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo – Our learning platform\n\n - Extended Parental Leave, Daycare Allowance and Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\n\n\n\nWORK MODEL\n\nHybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. \n\nFor more details, visit building.nubank.com/nu-hybrid-work-model/ http://building.nubank.com/nu-hybrid-work-model/\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"337d4f8b-ae2a-40e7-988d-bfee874b56ca","title":"Senior Software Engineer - Buenos Aires, Argentina (Hybrid)","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Buenos Aires","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-28T22:36:41.344+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Buenos Aires","addressCountry":"Argentina","addressLocality":"Buenos Aires"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/337d4f8b-ae2a-40e7-988d-bfee874b56ca","applyUrl":"https://jobs.ashbyhq.com/nubank/337d4f8b-ae2a-40e7-988d-bfee874b56ca/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Our Engineering team helps Nu create and scale the technology that powers the best financial products in Latin America. We strive for state-of-the-art software development practices, using a variety of technologies and architectures to build resilient, secure, and highly scalable systems.
As a Senior Software Engineer, you will play a key role in shaping the technical direction of multiple teams, driving the design and evolution of large-scale distributed systems that serve millions of customers. While we value experience with our tech stack, we are confident that engineers who are eager to learn will be successful here — and we will teach you Clojure as our main backend language.
You will build and evolve
Horizontally scalable microservices written mostly in Clojure, using Finagle and leveraging functional programming techniques and hexagonal architecture
High-throughput jobs and inter-service communication using Kafka
Continuous Integration and Deployment pipelines on AWS
Data storage solutions using Datomic and DynamoDB
Monitoring and observability with Prometheus
Services running as much as possible in Kubernetes
We are a process-light organization that values human interactions. We work in small, independent teams that feel like startups within the company and avoid unnecessary coupling and centralization whenever realistic. We understand that execution is key to success and continuously optimize our processes to remove bottlenecks.
Setting technical direction for multiple teams, ensuring alignment with Business Areas and architecture strategies
Working with large-scale distributed systems and understanding their broad architecture and trade-offs
Driving pragmatic innovation while ensuring resilient, secure, and flexible solutions that scale across products and geographies
Mentoring engineers across teams and helping maintain a high technical bar organization-wide
Writing, testing, instrumenting, documenting, and maintaining high-quality code
Pairing and participating in code reviews to support the growth of others in and around your teams
Collaborating closely with Product, Design, and Engineering leaders to build new end-to-end experiences
Ensuring comprehensive observability, performance monitoring, and robust error handling across team services
Participating in on-call rotations for your team and responding to incidents as necessary
Focusing primarily on backend applications, while being open to contributing to mobile and frontend development according to business needs
At least 4 years of experience developing digital products in complex environments
Deep expertise in distributed systems, microservices architecture, and cloud technologies
A proven track record of designing and delivering large-scale systems that serve thousands or millions of users
A strong background in object-oriented or functional programming languages, with the ability to work across multiple languages
Demonstrated ability to lead technical initiatives across multiple teams, even without direct authority
Experience mentoring senior engineers and raising the technical bar across organizations
Practical knowledge of agile software development methodologies and prior experience with CI/CD
Strong communication skills to identify and prevent risks, and explain trade-offs clearly to both technical and non-technical stakeholders
Advanced English skills
Buenos Aires, Argentina
Argentina · Avenida del Libertador General San Martín 1000 – Vicente López
Our benefits are designed to support your wellbeing, development, and life outside of work. They include:
Chance of earning equity
Health Insurance
Life Insurance
NuCare
International business travel insurance
NuLanguage
Vacations
Parental leaves
Work from home allowance
Even if you feel you don't meet every qualification, we encourage you to apply — your unique skills and experiences may be just what we're looking for, and we're excited to learn more about what you can bring to our team.
Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE\n\nOur Engineering team helps Nu create and scale the technology that powers the best financial products in Latin America. We strive for state-of-the-art software development practices, using a variety of technologies and architectures to build resilient, secure, and highly scalable systems.\n\nAs a Senior Software Engineer, you will play a key role in shaping the technical direction of multiple teams, driving the design and evolution of large-scale distributed systems that serve millions of customers. While we value experience with our tech stack, we are confident that engineers who are eager to learn will be successful here — and we will teach you Clojure as our main backend language.\n\n - You will build and evolve\n \n - Horizontally scalable microservices written mostly in Clojure, using Finagle and leveraging functional programming techniques and hexagonal architecture\n \n - High-throughput jobs and inter-service communication using Kafka\n \n - Continuous Integration and Deployment pipelines on AWS\n \n - Data storage solutions using Datomic and DynamoDB\n \n - Monitoring and observability with Prometheus\n \n - Services running as much as possible in Kubernetes\n \n We are a process-light organization that values human interactions. We work in small, independent teams that feel like startups within the company and avoid unnecessary coupling and centralization whenever realistic. We understand that execution is key to success and continuously optimize our processes to remove bottlenecks.\n\n \n\n\nYOU'LL BE RESPONSIBLE FOR\n\n - Setting technical direction for multiple teams, ensuring alignment with Business Areas and architecture strategies\n\n - Working with large-scale distributed systems and understanding their broad architecture and trade-offs\n\n - Driving pragmatic innovation while ensuring resilient, secure, and flexible solutions that scale across products and geographies\n\n - Mentoring engineers across teams and helping maintain a high technical bar organization-wide\n\n - Writing, testing, instrumenting, documenting, and maintaining high-quality code\n\n - Pairing and participating in code reviews to support the growth of others in and around your teams\n\n - Collaborating closely with Product, Design, and Engineering leaders to build new end-to-end experiences\n\n - Ensuring comprehensive observability, performance monitoring, and robust error handling across team services\n\n - Participating in on-call rotations for your team and responding to incidents as necessary\n\n - Focusing primarily on backend applications, while being open to contributing to mobile and frontend development according to business needs\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\n - At least 4 years of experience developing digital products in complex environments\n\n - Deep expertise in distributed systems, microservices architecture, and cloud technologies\n\n - A proven track record of designing and delivering large-scale systems that serve thousands or millions of users\n\n - A strong background in object-oriented or functional programming languages, with the ability to work across multiple languages\n\n - Demonstrated ability to lead technical initiatives across multiple teams, even without direct authority\n\n - Experience mentoring senior engineers and raising the technical bar across organizations\n\n - Practical knowledge of agile software development methodologies and prior experience with CI/CD\n\n - Strong communication skills to identify and prevent risks, and explain trade-offs clearly to both technical and non-technical stakeholders\n\n - Advanced English skills\n\n \n\n\nLOCATION\n\nBuenos Aires, Argentina \nArgentina · Avenida del Libertador General San Martín 1000 – Vicente López\n\n \n\n\nOUR BENEFITS\n\nOur benefits are designed to support your wellbeing, development, and life outside of work. They include:\n\n - Chance of earning equity\n\n - Health Insurance\n\n - Life Insurance\n\n - NuCare\n\n - International business travel insurance\n\n - NuLanguage\n\n - Vacations\n\n - Parental leaves\n\n - Work from home allowance\n\nEven if you feel you don't meet every qualification, we encourage you to apply — your unique skills and experiences may be just what we're looking for, and we're excited to learn more about what you can bring to our team.\n\n \n\n\nWORK MODEL FOR THIS ROLE\n\nHybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ https://building.nubank.com/nu-hybrid-work-model/.\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ebef6cae-6a8d-418b-a64b-d012f1ec8e73","title":"Communications Sr Specialist","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"Ciudad de México","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-01T16:51:44.660+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Mexico City","addressCountry":"Mexico","addressLocality":"Mexico City"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/ebef6cae-6a8d-418b-a64b-d012f1ec8e73","applyUrl":"https://jobs.ashbyhq.com/nubank/ebef6cae-6a8d-418b-a64b-d012f1ec8e73/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
The Internal Communications Sr Specialist position, based in Mexico City, plays a pivotal role in planning and delivering clear, engaging, and consistent communications for Nu employees in Mexico. The successful candidate will have a proven track record in internal communications, executive communications, content development, employee engagement, and change communications. They will understand how to adapt messages for different employee audiences and channels, while working effectively across teams and cultures. They will be a self-starter with excellent interpersonal and communication skills, strong editorial judgment, and the ability to thrive in a fast-paced and dynamic environment.
Internal Communications Strategy: Develop and execute internal communication strategies and plans that connect company priorities, business updates, and organizational initiatives to employees in a clear, timely, and engaging way.
Employee Channels and Content: Create, edit, and publish content for internal channels, including slack posts, internal announcements, presentations, talking points, FAQs, and other employee-facing materials.
Executive Communications: Prepare executives and senior leaders for internal communications, including all-hands meetings, leadership messages, organizational updates, and employee Q&A sessions. Help leaders communicate with clarity, empathy, and consistency.
Change Communications: Design communication plans that support organizational, operational, cultural, and business changes. Translate complex information into accessible messages and equip leaders and teams to navigate change effectively.
Employee Engagement: Partner with Human Resources to develop initiatives and communication moments that strengthen employee connection, participation, understanding of company priorities, and alignment with Nu’s mission and values.
Internal Issues and Crisis Communications: Support timely, accurate, and coordinated communication with employees during sensitive situations, business disruptions, or organizational changes, in partnership with relevant internal stakeholders.
Stakeholder Engagement: Build strong partnerships with People, Culture, Product, Operations, Legal, Compliance, Marketing, and other internal teams to gather information, align messages, and ensure consistency across employee communications.
Editorial Planning and Governance: Manage editorial calendars, communication workflows, approvals, and message consistency across internal channels. Establish clear standards for tone, timing, accessibility, and audience relevance.
Measurement and Insights: Monitor the reach, engagement, and effectiveness of internal communication initiatives. Use employee feedback and communication data to improve content, channels, and future plans.
Cross-cultural Collaboration: Partner with communications colleagues and stakeholders across Nu’s markets to share best practices and adapt global messages to the Mexican employee context.
Solid experience in internal communications, ideally in the technology, financial, or consumer sectors.
Experience developing and executing internal communication plans with agility, accountability, and strong attention to detail.
Experience supporting executive communications, employee engagement, change communications, or organizational communications.
Excellent writing, editing, and storytelling skills, with the ability to make complex topics clear and relevant for different employee audiences.
Strong stakeholder-management and collaboration skills, including the ability to work across diverse teams and cultures.
Experience handling sensitive or confidential information with discretion and sound judgment.
Ability to manage multiple priorities, work independently, and deliver high-quality communications in a fast-paced environment.
Exceptional verbaland written communication skills in both Spanish and English.Work Setup
Location
Mexico City, Mexico
Work model
[Hybrid / On-Site]
Office requirement
2 - 3 days per week at the office.
MEXICO JOBS:
Chance of earning equity at Nubank - [Reminder: Ops Teams don't have equity];
Food Card
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
Holiday Bonus (\"Aguinaldo\") of 30 days of pay per year
17 days of paid vacation with 25% vacation bonus
Relocation Assistance Package, if applicable
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE\n\nThe Internal Communications Sr Specialist position, based in Mexico City, plays a pivotal role in planning and delivering clear, engaging, and consistent communications for Nu employees in Mexico. The successful candidate will have a proven track record in internal communications, executive communications, content development, employee engagement, and change communications. They will understand how to adapt messages for different employee audiences and channels, while working effectively across teams and cultures. They will be a self-starter with excellent interpersonal and communication skills, strong editorial judgment, and the ability to thrive in a fast-paced and dynamic environment.\n\n\n\nWHAT YOU WILL DO\n\n - Internal Communications Strategy: Develop and execute internal communication strategies and plans that connect company priorities, business updates, and organizational initiatives to employees in a clear, timely, and engaging way.\n\n - Employee Channels and Content: Create, edit, and publish content for internal channels, including slack posts, internal announcements, presentations, talking points, FAQs, and other employee-facing materials.\n\n - Executive Communications: Prepare executives and senior leaders for internal communications, including all-hands meetings, leadership messages, organizational updates, and employee Q&A sessions. Help leaders communicate with clarity, empathy, and consistency.\n\n - Change Communications: Design communication plans that support organizational, operational, cultural, and business changes. Translate complex information into accessible messages and equip leaders and teams to navigate change effectively.\n\n - Employee Engagement: Partner with Human Resources to develop initiatives and communication moments that strengthen employee connection, participation, understanding of company priorities, and alignment with Nu’s mission and values.\n\n - Internal Issues and Crisis Communications: Support timely, accurate, and coordinated communication with employees during sensitive situations, business disruptions, or organizational changes, in partnership with relevant internal stakeholders.\n\n - Stakeholder Engagement: Build strong partnerships with People, Culture, Product, Operations, Legal, Compliance, Marketing, and other internal teams to gather information, align messages, and ensure consistency across employee communications.\n\n - Editorial Planning and Governance: Manage editorial calendars, communication workflows, approvals, and message consistency across internal channels. Establish clear standards for tone, timing, accessibility, and audience relevance.\n\n - Measurement and Insights: Monitor the reach, engagement, and effectiveness of internal communication initiatives. Use employee feedback and communication data to improve content, channels, and future plans.\n\n - Cross-cultural Collaboration: Partner with communications colleagues and stakeholders across Nu’s markets to share best practices and adapt global messages to the Mexican employee context.\n\n \n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\n - Solid experience in internal communications, ideally in the technology, financial, or consumer sectors.\n\n - Experience developing and executing internal communication plans with agility, accountability, and strong attention to detail.\n\n - Experience supporting executive communications, employee engagement, change communications, or organizational communications.\n\n - Excellent writing, editing, and storytelling skills, with the ability to make complex topics clear and relevant for different employee audiences.\n\n - Strong stakeholder-management and collaboration skills, including the ability to work across diverse teams and cultures.\n\n - Experience handling sensitive or confidential information with discretion and sound judgment.\n\n - Ability to manage multiple priorities, work independently, and deliver high-quality communications in a fast-paced environment.\n\n - Exceptional verbaland written communication skills in both Spanish and English.Work http://English.Work Setup \n\nLocation\n\nMexico City, Mexico\n\nWork model\n\n[Hybrid / On-Site]\n\nOffice requirement\n\n2 - 3 days per week at the office.\n\n \n\n\nOUR BENEFITS \n\nMEXICO JOBS:\n\n - Chance of earning equity at Nubank - [Reminder: Ops Teams don't have equity];\n\n - Food Card\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - Holiday Bonus (\"Aguinaldo\") of 30 days of pay per year\n\n - 17 days of paid vacation with 25% vacation bonus\n\n - Relocation Assistance Package, if applicable\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"22c2f868-129a-4b50-902a-7ece0545128b","title":"Conduct Risk Expert","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-28T19:37:13.398+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/22c2f868-129a-4b50-902a-7ece0545128b","applyUrl":"https://jobs.ashbyhq.com/nubank/22c2f868-129a-4b50-902a-7ece0545128b/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Temos uma oportunidade incrível como Expert de Riscos de Conduta! Por meio do Programa de Integridade (\"Programa\"), o time de Riscos de Conduta previne e detecta práticas antiéticas, fraudes e irregularidades, garante o cumprimento de leis e regulamentações aplicáveis ao Nubank e promove, em âmbito global, cultura ética e responsável.
Você desempenhará um papel relevante na estruturação e execução de estratégias de detecção, investigação e mitigação de fraude interna. Nessa posição, você irá interagir com múltiplas equipes, como Segurança da Informação, Jurídico, People & Culture e times de negócio para, de forma estratégica, identificar vulnerabilidades, conduzir análises sensíveis com rigor e imparcialidade, e fortalecer os controles internos que previnem a materialização desses riscos em âmbito global.
Liderar a definição e execução da estratégia de detecção, investigação e mitigação de fraude interna, com autonomia para propor mudanças de escopo e prioridade do programa;
Detecção e monitoramento de indícios de fraude interna, desenvolvendo e aprimorando alertas, indicadores e análises de comportamento anômalo;
Condução e supervisão técnica de investigações internas de fraude e má conduta envolvendo colaboradores, contratados e parceiros, atuando como referência para casos de maior complexidade e sensibilidade, com quick-turnaround em casos prioritários;
Definição de protocolos e metodologias de análise de registros financeiros, logs de sistemas, acessos e trilhas de auditoria, para identificar inconsistências, conluio ou uso indevido de privilégios;
Avaliação estrutural da efetividade dos controles internos e proposição de mudanças que impactam múltiplas áreas de negócio, mitigando tipologias de fraude interna identificadas;Definição de protocolos e metodologias de análise de registros financeiros, logs de sistemas, acessos e trilhas de auditoria, para identificar inconsistências, conluio ou uso indevido de privilégios;
Desenvolvimento, revisão e governança de políticas e procedimentos de prevenção a fraude interna em âmbito global;
Planejamento e definição da metodologia de monitoramentos, testes e assessments de risco de fraude interna;
Desenvolvimento e acompanhamento de comunicações e treinamentos de conscientização sobre fraude interna para os Nubankers;
Mentoria técnica de analistas e investigadores do time, elevando o padrão de qualidade, consistência e rigor das investigações;
Atuação como referência técnica (\"trusted advisor\") para lideranças sênior e executivas em casos de alto risco ou alta visibilidade, colaborando com Segurança da Informação, Jurídico e People & Culture na condução de casos e resposta a incidentes, incluindo reportes regulatórios aplicáveis (ex.: comunicações de atividade suspeita);
Acompanhamento de mudanças regulatórias, tendências e melhores práticas de mercado relacionadas a fraude interna e insider risk;
Criação e apresentação de relatórios executivos e regulatórios, embasando decisões de risco em nível organizacional, e acompanhamento de planos de ação decorrentes das investigações.
Experiência em investigação de fraude interna, insider threat, prevenção a fraudes, financial crime e/ou auditoria interna, preferencialmente nos setores financeiro ou de tecnologia;
Capacidade de conduzir análises sensíveis com imparcialidade, discrição e sólido julgamento ético, lidando com ambiguidade e temas de alta prioridade;
Fortes habilidades analíticas e conforto com dados, incluindo capacidade de estruturar análises, correlacionar múltiplas fontes (logs, transações, acessos) e navegar em diferentes domínios (ambientes) do Nubank;
Experiência em gerenciamento de relacionamentos com stakeholders em todos os níveis da organização e em gerenciamento de projetos;
Experiência mentorando ou liderando tecnicamente analistas/investigadores, elevando o padrão de qualidade do time;
Histórico de atuação como referência técnica para lideranças sênior/executivas em decisões de risco de alta sensibilidade;
Habilidades excepcionais de comunicação escrita e verbal, com capacidade de traduzir questões complexas para públicos técnicos e não técnicos em todos os níveis;
Experiência comprovada na aplicação das principais leis, normas e regulamentações relacionadas à fraude e conduta;
Conforto com o uso de dados e IA na detecção de fraude (ex.: modelos de anomalia, automações) é um diferencial;
Inglês Avançado (obrigatório) e Espanhol (diferencial).
Certificações em Internal Fraud (ex.: CFE, CFF) serão consideradas um diferencial.
Chance de ganhar capital no Nubank;
Cartão Alimentação/Refeição (Vale Refeição e/ou Vale Alimentação)
Benefício de deslocamento (Vale Transporte)
NuCare – Programa de Assistência Psicológica, Financeira e Jurídica
Seguro de vida
Plano Médico
Plano Odontológico
NuLanguage – Programa de Curso de Idiomas
Nucleo - Nossa plataforma de aprendizagem de cursos
Licença parental estendida
Auxílio-creche
Subsídio para trabalhar em casa
Parcerias com academias
30 dias de férias remuneradas
Pacote de Auxílio Relocação, quando aplicável.
Híbrido (2 a 3 vezes por semana)
Nosso modelo híbrido prevê a ida ao escritório pelo menos duas vezes por semana, em dias estratégicos definidos para maximizar a conexão e a colaboração entre os times. Para mais detalhes, visite https://building.nubank.com/pt-br/nu-trabalho-hibrido-modelo/
Explore como nós estamos construindo tecnologia no Nubank:
🎥 youtube.com/@building.nubank ↗
🎧 Listen to our stories on Spotify ↗
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nSOBRE A POSIÇÃO\n\nTemos uma oportunidade incrível como Expert de Riscos de Conduta! Por meio do Programa de Integridade (\"Programa\"), o time de Riscos de Conduta previne e detecta práticas antiéticas, fraudes e irregularidades, garante o cumprimento de leis e regulamentações aplicáveis ao Nubank e promove, em âmbito global, cultura ética e responsável.\n\n\n\nVocê desempenhará um papel relevante na estruturação e execução de estratégias de detecção, investigação e mitigação de fraude interna. Nessa posição, você irá interagir com múltiplas equipes, como Segurança da Informação, Jurídico, People & Culture e times de negócio para, de forma estratégica, identificar vulnerabilidades, conduzir análises sensíveis com rigor e imparcialidade, e fortalecer os controles internos que previnem a materialização desses riscos em âmbito global.\n\n\n\n\nVOCÊ SERÁ RESPONSÁVEL POR\n\n - Liderar a definição e execução da estratégia de detecção, investigação e mitigação de fraude interna, com autonomia para propor mudanças de escopo e prioridade do programa;\n\n - Detecção e monitoramento de indícios de fraude interna, desenvolvendo e aprimorando alertas, indicadores e análises de comportamento anômalo;\n\n - Condução e supervisão técnica de investigações internas de fraude e má conduta envolvendo colaboradores, contratados e parceiros, atuando como referência para casos de maior complexidade e sensibilidade, com quick-turnaround em casos prioritários;\n\n - Definição de protocolos e metodologias de análise de registros financeiros, logs de sistemas, acessos e trilhas de auditoria, para identificar inconsistências, conluio ou uso indevido de privilégios;\n\n - Avaliação estrutural da efetividade dos controles internos e proposição de mudanças que impactam múltiplas áreas de negócio, mitigando tipologias de fraude interna identificadas;Definição de protocolos e metodologias de análise de registros financeiros, logs de sistemas, acessos e trilhas de auditoria, para identificar inconsistências, conluio ou uso indevido de privilégios;\n\n - Desenvolvimento, revisão e governança de políticas e procedimentos de prevenção a fraude interna em âmbito global;\n\n - Planejamento e definição da metodologia de monitoramentos, testes e assessments de risco de fraude interna;\n\n - Desenvolvimento e acompanhamento de comunicações e treinamentos de conscientização sobre fraude interna para os Nubankers;\n\n - Mentoria técnica de analistas e investigadores do time, elevando o padrão de qualidade, consistência e rigor das investigações;\n\n - Atuação como referência técnica (\"trusted advisor\") para lideranças sênior e executivas em casos de alto risco ou alta visibilidade, colaborando com Segurança da Informação, Jurídico e People & Culture na condução de casos e resposta a incidentes, incluindo reportes regulatórios aplicáveis (ex.: comunicações de atividade suspeita);\n\n - Acompanhamento de mudanças regulatórias, tendências e melhores práticas de mercado relacionadas a fraude interna e insider risk;\n\n - Criação e apresentação de relatórios executivos e regulatórios, embasando decisões de risco em nível organizacional, e acompanhamento de planos de ação decorrentes das investigações.\n \n \n\n\nPROCURAMOS POR UMA PESSOA COM\n\n - Experiência em investigação de fraude interna, insider threat, prevenção a fraudes, financial crime e/ou auditoria interna, preferencialmente nos setores financeiro ou de tecnologia;\n\n - Capacidade de conduzir análises sensíveis com imparcialidade, discrição e sólido julgamento ético, lidando com ambiguidade e temas de alta prioridade;\n\n - Fortes habilidades analíticas e conforto com dados, incluindo capacidade de estruturar análises, correlacionar múltiplas fontes (logs, transações, acessos) e navegar em diferentes domínios (ambientes) do Nubank;\n\n - Experiência em gerenciamento de relacionamentos com stakeholders em todos os níveis da organização e em gerenciamento de projetos;\n\n - Experiência mentorando ou liderando tecnicamente analistas/investigadores, elevando o padrão de qualidade do time;\n\n - Histórico de atuação como referência técnica para lideranças sênior/executivas em decisões de risco de alta sensibilidade;\n\n - Habilidades excepcionais de comunicação escrita e verbal, com capacidade de traduzir questões complexas para públicos técnicos e não técnicos em todos os níveis;\n\n - Experiência comprovada na aplicação das principais leis, normas e regulamentações relacionadas à fraude e conduta;\n\n - Conforto com o uso de dados e IA na detecção de fraude (ex.: modelos de anomalia, automações) é um diferencial;\n\n - Inglês Avançado (obrigatório) e Espanhol (diferencial).\n\n - Certificações em Internal Fraud (ex.: CFE, CFF) serão consideradas um diferencial.\n\n\n\n\nNOSSOS BENEFÍCIOS\n\n - Chance de ganhar capital no Nubank;\n\n - Cartão Alimentação/Refeição (Vale Refeição e/ou Vale Alimentação)\n\n - Benefício de deslocamento (Vale Transporte)\n\n - NuCare – Programa de Assistência Psicológica, Financeira e Jurídica\n\n - Seguro de vida\n\n - Plano Médico\n\n - Plano Odontológico\n\n - NuLanguage – Programa de Curso de Idiomas\n\n - Nucleo - Nossa plataforma de aprendizagem de cursos\n\n - Licença parental estendida\n\n - Auxílio-creche\n\n - Subsídio para trabalhar em casa\n\n - Parcerias com academias\n\n - 30 dias de férias remuneradas\n\n - Pacote de Auxílio Relocação, quando aplicável.\n\n\nMODELO DE TRABALHO PARA ESTA POSIÇÃO\n\n - Híbrido (2 a 3 vezes por semana)\n Nosso modelo híbrido prevê a ida ao escritório pelo menos duas vezes por semana, em dias estratégicos definidos para maximizar a conexão e a colaboração entre os times. Para mais detalhes, visite https://building.nubank.com/pt-br/nu-trabalho-hibrido-modelo/ \n \n\nExplore como nós estamos construindo tecnologia no Nubank:\n\n🔗 https://building.nubank.com.br/building.nubank.com.br http://building.nubank.com.br ↗\n\n🎥 https://www.youtube.com/@building.nubankyoutube.com/@building.nubank http://youtube.com/@building.nubank ↗\n\n🎧 Listen to our stories on Spotify https://open.spotify.com/show/4hAJnAkYKXl42hLXa4LmVQ ↗\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6c5f890b-ae68-49f9-9656-375b30d48df6","title":"US CISO","department":"Executive","team":"Executive","employmentType":"FullTime","location":"Palo Alto","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Miami","address":{"postalAddress":{"addressRegion":"Florida","addressCountry":"United States","addressLocality":"Miami"}}}],"publishedAt":"2026-07-29T18:09:19.859+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Palo Alto"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/6c5f890b-ae68-49f9-9656-375b30d48df6","applyUrl":"https://jobs.ashbyhq.com/nubank/6c5f890b-ae68-49f9-9656-375b30d48df6/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
About the team
As Nubank expands its footprint into the US, we are seeking a visionary, highly specialized US Chief Information Security Officer (CISO).
This is not a traditional operational CISO role. You will serve as the executive pillar for Nubank’s US strategy, bridging the gap between traditional financial regulations and modern, hyper-scalable crypto and AI technology platforms. You will act as the point of accountability for US regulatory bodies, lead governance transformations, and oversee critical cross-functional security domain leadership.
We are looking for a security leader who balances deep traditional banking compliance expertise with a forward-looking understanding of cryptocurrency protocols and artificial intelligence security.
About the role
As the US CISO, you will architect, establish, and operationalize a unified US security and compliance posture. You will protect customer trust, satisfy strict US regulatory frameworks (e.g., OCC compliance), and secure frontier technology initiatives ensuring Nubank’s platform remains resilient, future-proof, and compliant as we scale globally.
Key responsibilities and Expectations
US Regulatory & Regulatory Agency Liaison: Serve as the primary US security authority and point of contact for regulators (e.g. OCC). Oversee all mandatory statutory disclosures, including financial and IBFR background reviews.
Crypto & Web3 Product Defense: Partner with crypto product and infrastructure teams to secure future-proof financial technologies, translating complex blockchain architectures into compliant, enterprise-grade risk frameworks.
Governance, Risk, and Compliance (GRC) Transformation: Uplevel Nubank’s GRC program to support multi-geography scaling.
AI Security Frameworks: Lead the strategic security response for AI initiatives—from developer workflows and engineering toolsets to model integrity and deployment risks.
Insider Threat Program Development: Design, build, and deploy an end-to-end enterprise Insider Threat program across first and second lines of defense in close partnership with Risk and Legal teams.
Qualifications
Professional Experience & Education:
Executive Leadership Experience: 15+ years in Information Security, with significant experience operating at an executive, director, or CISO level within FinTech, Banking, or Digital Assets.
US Financial Regulatory Expertise: Deep hands-on experience navigating US regulatory environments, specifically working with the OCC, statutory disclosure processes, and financial institution compliance.
Cryptocurrency & Blockchain Security: Demonstrated domain expertise in cryptocurrency security, decentralized finance, or digital asset platforms. Experience at leading crypto-native institutions or hyper-growth FinTechs is highly valued.
AI Security Strategy: Familiarity with modern AI security risks, LLM integrations, safe code generation tools, and model security.
GRC Upleveling: Proven track record of rebuilding or scaling GRC frameworks within complex, multi-national organizations.
Executive Communication: Exceptional communication skills needed to interface effectively with regulatory examiners, executive leadership, and board members.
Competencies & Attributes:
Fluency in English is required; Portuguese and/or Spanish are a plus.
Strong people leadership at scale, including developing managers and leading teams of differing maturity through change and ambiguity.
Excellent stakeholder management and communication, with maturity in negotiation and conflict resolution across senior cross-functional partners.
A pragmatic, hybrid profile, balanced across people leadership, product sensibility, and technical depth rather than weighted to any single one. A genuine product mindset focused on customer and agent outcomes, with the technical depth to raise the bar in architectural discussions.
Top Tier Medical Insurance
Top Tier Dental and Vision Insurance
401(k) matching
20 days time off, 14 company holidays, and great culture that emphasizes work life balance.
Life Insurance and AD&D
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
Extended maternity and paternity leaves
Saving Plans - Health Saving Account and Flexible Spending Account
Twice a week in the office + quarterly trips to Sao Paulo (Brazil) to build relationships with coworkers.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\nAbout the team\n\nAs Nubank expands its footprint into the US, we are seeking a visionary, highly specialized US Chief Information Security Officer (CISO).\n\nThis is not a traditional operational CISO role. You will serve as the executive pillar for Nubank’s US strategy, bridging the gap between traditional financial regulations and modern, hyper-scalable crypto and AI technology platforms. You will act as the point of accountability for US regulatory bodies, lead governance transformations, and oversee critical cross-functional security domain leadership.\n\nWe are looking for a security leader who balances deep traditional banking compliance expertise with a forward-looking understanding of cryptocurrency protocols and artificial intelligence security.\n\n\n\nAbout the role\n\nAs the US CISO, you will architect, establish, and operationalize a unified US security and compliance posture. You will protect customer trust, satisfy strict US regulatory frameworks (e.g., OCC compliance), and secure frontier technology initiatives ensuring Nubank’s platform remains resilient, future-proof, and compliant as we scale globally.\n\n\n\nKey responsibilities and Expectations\n\n - US Regulatory & Regulatory Agency Liaison: Serve as the primary US security authority and point of contact for regulators (e.g. OCC). Oversee all mandatory statutory disclosures, including financial and IBFR background reviews.\n\n - Crypto & Web3 Product Defense: Partner with crypto product and infrastructure teams to secure future-proof financial technologies, translating complex blockchain architectures into compliant, enterprise-grade risk frameworks.\n\n - Governance, Risk, and Compliance (GRC) Transformation: Uplevel Nubank’s GRC program to support multi-geography scaling.\n\n - AI Security Frameworks: Lead the strategic security response for AI initiatives—from developer workflows and engineering toolsets to model integrity and deployment risks.\n\n - Insider Threat Program Development: Design, build, and deploy an end-to-end enterprise Insider Threat program across first and second lines of defense in close partnership with Risk and Legal teams.\n\n\n\nQualifications \n\n Professional Experience & Education:\n\n - Executive Leadership Experience: 15+ years in Information Security, with significant experience operating at an executive, director, or CISO level within FinTech, Banking, or Digital Assets.\n\n - US Financial Regulatory Expertise: Deep hands-on experience navigating US regulatory environments, specifically working with the OCC, statutory disclosure processes, and financial institution compliance.\n\n - Cryptocurrency & Blockchain Security: Demonstrated domain expertise in cryptocurrency security, decentralized finance, or digital asset platforms. Experience at leading crypto-native institutions or hyper-growth FinTechs is highly valued.\n\n - AI Security Strategy: Familiarity with modern AI security risks, LLM integrations, safe code generation tools, and model security.\n\n - GRC Upleveling: Proven track record of rebuilding or scaling GRC frameworks within complex, multi-national organizations.\n\n - Executive Communication: Exceptional communication skills needed to interface effectively with regulatory examiners, executive leadership, and board members.\n\n\n\nCompetencies & Attributes:\n\n - Fluency in English is required; Portuguese and/or Spanish are a plus.\n\n - Strong people leadership at scale, including developing managers and leading teams of differing maturity through change and ambiguity.\n\n - Excellent stakeholder management and communication, with maturity in negotiation and conflict resolution across senior cross-functional partners.\n\n - A pragmatic, hybrid profile, balanced across people leadership, product sensibility, and technical depth rather than weighted to any single one. A genuine product mindset focused on customer and agent outcomes, with the technical depth to raise the bar in architectural discussions.\n\n\n\n\nOUR BENEFITS\n\n - Top Tier Medical Insurance\n\n - Top Tier Dental and Vision Insurance\n\n - 401(k) matching\n\n - 20 days time off, 14 company holidays, and great culture that emphasizes work life balance.\n\n - Life Insurance and AD&D\n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - NuCare - Our mental health and wellness assistance program\n\n - Extended maternity and paternity leaves\n\n - Saving Plans - Health Saving Account and Flexible Spending Account\n\n - Twice a week in the office + quarterly trips to Sao Paulo (Brazil) to build relationships with coworkers.\n \n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"90250bda-2101-4a16-a0c0-73d2ea430c01","title":"Senior Security Engineer (Offensive Security)","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Campinas","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"Campinas"}}},{"location":"Belo Horizonte","address":{"postalAddress":{"addressRegion":"Minas Gerais","addressCountry":"Brazil","addressLocality":"Belo Horizonte"}}},{"location":"Rio de Janeiro","address":{"postalAddress":{"addressRegion":"Rio de Janeiro","addressCountry":"Brazil","addressLocality":"Rio de Janeiro"}}}],"publishedAt":"2026-09-18T19:03:32.588+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/90250bda-2101-4a16-a0c0-73d2ea430c01","applyUrl":"https://jobs.ashbyhq.com/nubank/90250bda-2101-4a16-a0c0-73d2ea430c01/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
We are looking for curious, driven individuals who are passionate about enhancing security maturity through offensive techniques — and who think beyond their own lane. As a Senior Security Engineer on our Offensive Security team, you won't just execute tasks: you'll take ownership of identifying and mitigating security threats before they impact our customers, Nubankers, and financial assets.
Our Offensive Security team plays a strategic role at Nubank. By simulating real-world attacks, we strengthen our security posture and continuously evolve our defense strategies to stay ahead of adversaries. We think boldly, aim high, and challenge our own assumptions about what secure looks like — because the status quo is always a hypothesis to test, not a boundary to accept.
You'll work closely with security engineers, product teams, and other stakeholders to educate, guide, and support them in building security in from the ground up. This is an exciting opportunity to drive real impact across the whole organization — and to do it as an owner, not just a contributor.
We believe diverse perspectives make our security stronger. Whether your background comes from CTF competitions, bug bounty programs, traditional pentesting, or a non-linear path into offensive security — we want to hear from you.
Driving infrastructure, web, and mobile/API pentests end-to-end;
Crafting and executing red team operations that challenge our defenses;
Leading vulnerability management initiatives and helping prioritize remediation;
Building tools that enhance offensive security reviews and automate repetitive tasks;
Partnering with development squads to ensure security issues are understood and addressed at the root;
Contributing to architectural and logical reviews of different systems and products.
Must have:
Strong Offensive Security background, with a focus on Red Team activities;
Deep experience across the pentest lifecycle: reconnaissance, enumeration, exploitation, post-exploitation, lateral movement;
Strong knowledge of current and historical attack vectors, exploitation techniques, and how to remediate them;
Ability to replicate the behavior of Advanced Persistent Threat (APT) groups;
Experience with security frameworks such as OWASP;
Experience working in cloud environments (AWS preferred);
Ability to harden and improve CI/CD Pipelines and experience with SDLC;
Solid knowledge across security domains, with strong depth in Operating Systems, Networks, Databases, and Infrastructure Architecture;
Experience with Threat Modeling.
Nice to have:
Active participation in CTF competitions or Bug Bounty programs;
Proficiency with security assessment tools such as Burp Suite, Nmap, Metasploit, SQLmap, Nessus, Censys, Shodan, or Frida.re — or any equivalent tooling that supports security validation.
Chance of earning equity at Nubank
Food / Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo – Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE TEAM\n\nWe are looking for curious, driven individuals who are passionate about enhancing security maturity through offensive techniques — and who think beyond their own lane. As a Senior Security Engineer on our Offensive Security team, you won't just execute tasks: you'll take ownership of identifying and mitigating security threats before they impact our customers, Nubankers, and financial assets.\n\nOur Offensive Security team plays a strategic role at Nubank. By simulating real-world attacks, we strengthen our security posture and continuously evolve our defense strategies to stay ahead of adversaries. We think boldly, aim high, and challenge our own assumptions about what secure looks like — because the status quo is always a hypothesis to test, not a boundary to accept.\n\nYou'll work closely with security engineers, product teams, and other stakeholders to educate, guide, and support them in building security in from the ground up. This is an exciting opportunity to drive real impact across the whole organization — and to do it as an owner, not just a contributor.\n\nWe believe diverse perspectives make our security stronger. Whether your background comes from CTF competitions, bug bounty programs, traditional pentesting, or a non-linear path into offensive security — we want to hear from you.\n\n\n\n\nAS A SENIOR SECURITY ENGINEER (OFFENSIVE SECURITY), YOU'LL TAKE OWNERSHIP OF:\n\n - Driving infrastructure, web, and mobile/API pentests end-to-end;\n\n - Crafting and executing red team operations that challenge our defenses;\n\n - Leading vulnerability management initiatives and helping prioritize remediation;\n\n - Building tools that enhance offensive security reviews and automate repetitive tasks;\n\n - Partnering with development squads to ensure security issues are understood and addressed at the root;\n\n - Contributing to architectural and logical reviews of different systems and products.\n\n\nWHAT WE'RE LOOKING FOR\n\nMust have:\n\n - Strong Offensive Security background, with a focus on Red Team activities;\n\n - Deep experience across the pentest lifecycle: reconnaissance, enumeration, exploitation, post-exploitation, lateral movement;\n\n - Strong knowledge of current and historical attack vectors, exploitation techniques, and how to remediate them;\n\n - Ability to replicate the behavior of Advanced Persistent Threat (APT) groups;\n\n - Experience with security frameworks such as OWASP;\n\n - Experience working in cloud environments (AWS preferred);\n\n - Ability to harden and improve CI/CD Pipelines and experience with SDLC;\n\n - Solid knowledge across security domains, with strong depth in Operating Systems, Networks, Databases, and Infrastructure Architecture;\n\n - Experience with Threat Modeling.\n\nNice to have:\n\n - Active participation in CTF competitions or Bug Bounty programs;\n\n - Proficiency with security assessment tools such as Burp Suite, Nmap, Metasploit, SQLmap, Nessus, Censys, Shodan, or Frida.re https://frida.re — or any equivalent tooling that supports security validation.\n\n\nBENEFITS\n\n - Chance of earning equity at Nubank\n\n - Food / Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo – Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\n\n\n\nWORK MODEL FOR THIS ROLE\n\nHybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/.\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ed4ab02c-df92-45cc-b4ea-fd0af53e5187","title":"Facilities and Workplace Solutions Specialist - US","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"Miami","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-03T13:00:43.745+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Florida","addressCountry":"United States","addressLocality":"Miami"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/ed4ab02c-df92-45cc-b4ea-fd0af53e5187","applyUrl":"https://jobs.ashbyhq.com/nubank/ed4ab02c-df92-45cc-b4ea-fd0af53e5187/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
This position will be responsible for the operations of our US sites, acting as the local point of contact for Workplace Solutions and ensuring that global standards and guides — developed by our Global team in Brazil — are properly followed and executed locally.
Support facilities management provider(s), helping ensure the execution of contracts and providers for services including maintenance, parking, cleaning, catering, logistics, reception, utilities, waste management, etc.
Ensure processes are executed in a consistent manner, following global standards and guides. Support the optimal functioning of building systems (HVAC, fire/life safety equipment, elevators, etc.)
Collaborate with function line teams (Real Estate, IT, Security, Safety) on projects and programs delivered locally.
Identify opportunities for process improvement, cost reduction, and efficiency within the US offices, escalating and aligning with Global/LatAm leadership.
Monitor performance indicators (KPIs) and SLAs for the services provided locally.
Help ensure that facilities meet government regulations and environmental, and facilities standards.
Support the development and monitoring of the local expense budget, with analysis and reporting.
Evaluate technical scope within local contracts and proposals, monitor KPIs and SLAs, and flag deviations from global standards.
Support crisis management, contingencies and emergency plans locally.
Gather feedback and data to continuously improve space usability, comfort, and employee satisfaction, feeding it back to the Global team.
Required
Effective communication and stakeholder management skills
Analytical and problem-solving skills
Decision-making
Ability to lead and manage teams and suppliers
Team Working
Attention to detail but also the ability to see the implications for the bigger picture
Financial awareness
Customer focused service - experience
Ability to solve advanced problems and deal with a variety of options in complex situations.
Strong background in project management and procurement processes
Bachelor degree (Engineering, Architecture, Business or other similar courses)
2+ years’ experience in Facilities Management with experience in workplace and facilities management with a focus on employee experience.
Excellent written and verbal communication skills in English and Spanish. Portuguese is a plus.
Availability to travel
Location
Miami, Florida (USA)
Work model
On-Site
Location-Specific Disclosures
Total compensation includes base salary, RSUs and benefits.
Base salary range (USD): $83,000 - $120,000
Top Tier Medical Insurance
Top Tier Dental and Vision Insurance
401(k) matching
20 days time off, 14 company holidays, and great culture that emphasizes work life balance.
Life Insurance and AD&D
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
Extended maternity and paternity leaves
Saving Plans - Health Saving Account and Flexible Spending Account
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE \n\nThis position will be responsible for the operations of our US sites, acting as the local point of contact for Workplace Solutions and ensuring that global standards and guides — developed by our Global team in Brazil — are properly followed and executed locally.\n\n\n\nYOU’LL BE RESPONSIBLE FOR \n\n - Support facilities management provider(s), helping ensure the execution of contracts and providers for services including maintenance, parking, cleaning, catering, logistics, reception, utilities, waste management, etc.\n\n - Ensure processes are executed in a consistent manner, following global standards and guides. Support the optimal functioning of building systems (HVAC, fire/life safety equipment, elevators, etc.)\n\n - Collaborate with function line teams (Real Estate, IT, Security, Safety) on projects and programs delivered locally.\n\n - Identify opportunities for process improvement, cost reduction, and efficiency within the US offices, escalating and aligning with Global/LatAm leadership.\n\n - Monitor performance indicators (KPIs) and SLAs for the services provided locally.\n\n - Help ensure that facilities meet government regulations and environmental, and facilities standards.\n\n - Support the development and monitoring of the local expense budget, with analysis and reporting.\n\n - Evaluate technical scope within local contracts and proposals, monitor KPIs and SLAs, and flag deviations from global standards.\n\n - Support crisis management, contingencies and emergency plans locally.\n\n - Gather feedback and data to continuously improve space usability, comfort, and employee satisfaction, feeding it back to the Global team.\n\n \n\n\nWHAT WE'RE LOOKING FOR SOMEONE WHO HAS\n\nRequired\n\n - Effective communication and stakeholder management skills\n\n - Analytical and problem-solving skills\n\n - Decision-making\n\n - Ability to lead and manage teams and suppliers\n\n - Team Working\n\n - Attention to detail but also the ability to see the implications for the bigger picture\n\n - Financial awareness\n\n - Customer focused service - experience\n\n - Ability to solve advanced problems and deal with a variety of options in complex situations.\n\n - Strong background in project management and procurement processes\n\n - Bachelor degree (Engineering, Architecture, Business or other similar courses)\n\n - 2+ years’ experience in Facilities Management with experience in workplace and facilities management with a focus on employee experience.\n\n - Excellent written and verbal communication skills in English and Spanish. Portuguese is a plus.\n\n - Availability to travel\n\nLocation\n\nMiami, Florida (USA)\n\nWork model\n\nOn-Site\n\nLocation-Specific Disclosures\n\nTotal compensation includes base salary, RSUs and benefits.\nBase salary range (USD): $83,000 - $120,000\n\n \n\n\nOUR BENEFITS \n\n - Top Tier Medical Insurance\n\n - Top Tier Dental and Vision Insurance\n\n - 401(k) matching\n\n - 20 days time off, 14 company holidays, and great culture that emphasizes work life balance.\n\n - Life Insurance and AD&D\n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - NuCare - Our mental health and wellness assistance program\n\n - Extended maternity and paternity leaves\n\n - Saving Plans - Health Saving Account and Flexible Spending Account\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"a1fe348c-9863-4539-93b5-6031566ec8a3","title":"Senior Data Center Engineer ","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Ciudad de México","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-04T14:11:59.696+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Mexico City","addressCountry":"Mexico","addressLocality":"Mexico City"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/a1fe348c-9863-4539-93b5-6031566ec8a3","applyUrl":"https://jobs.ashbyhq.com/nubank/a1fe348c-9863-4539-93b5-6031566ec8a3/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
As a Senior Data Center Engineer, you’re expected to:
We are looking for a Senior Infrastructure Engineer to assess, size, and enable the use of critical environments in expansion or improvement scenarios, defining the most appropriate technical and physical characteristics to meet team needs — optimizing resource utilization and ensuring operational standards — while also executing deployment projects for new teams and/or environments in accordance with established technical specifications.
As a key contributor, you will be responsible for understanding project requirements, coordinating and supervising electrical, mechanical, civil, structured cabling, and systems deployments — ensuring compliance with quality and safety standards, deadlines, and applicable regulations. You will plan and approve the task schedules for deployments, ensuring alignment with the company's change management processes, and will oversee onboarding activities while guaranteeing that occupational safety requirements are met.
You'll be Responsible For
Assessing and sizing the use of critical environments in expansion or improvement scenarios, defining the most suitable technical and physical characteristics to meet team needs, optimizing space utilization and ensuring operational standards — including conducting technical site visits for greater assessment accuracy.
Coordinating logistics for electrical, mechanical, civil, structured cabling, and systems deployments, evaluating and ensuring compliance with quality and safety standards.
Developing structured and clear RFPs (Requests for Proposal) or quote requests to be sent to vendors, specifying project scope and technical requirements in accordance with expansion or improvement needs and stakeholder inputs.
Requesting and technically defining the materials and equipment required for infrastructure projects, and monitoring established delivery timelines.
Planning and approving the task schedule for deployments, ensuring alignment with the company's change management processes.
Coordinating and supervising project and contract execution — including analysts — ensuring that contracted activities and services meet established quality, safety, and technical standards for electrical, mechanical, civil, structured cabling, and systems work.
Performing critical analyses of projects, requests, and infrastructure usage, identifying non-conformities to prevent future incidents or issues that could compromise service quality.
Coordinating infrastructure occupancy, evaluating impacts to ensure compliance with established standards.
Creating and maintaining up-to-date project documentation (as-built drawings, calculation reports, etc.) for audit and future reference purposes.
Training and guiding analysts on more complex demands, building their capabilities in line with current practices, and interpreting and explaining applicable standards and regulations to team members.
Preparing and managing internal policies and procedures related to the team's activities.
Monitoring and ensuring that the team's operational indicators remain within established targets and OKRs.
Supporting teams by clarifying doubts, providing information, and delivering technical support when needed.
Technically interviewing candidates, monitoring and participating in onboarding activities for new team members, and ensuring occupational safety requirements are met.
We Are Looking for a Person Who Has
Bachelor's degree in Electrical or Mechanical Engineering or a related technical field (preferred).
3+ years of experience in projects, deployment, and operation and maintenance of infrastructure in critical environments.
4+ years of hands-on experience with electrical systems, telecommunications (connectivity, cabling), and mechanical systems (HVAC/cooling).
Intermediate English proficiency.
AutoCAD — intermediate level.
Microsoft Office — intermediate level.
Nice to have
Leadership experience — ability to guide, mentor, and develop analysts and junior team members.
Collaborative mindset and strong cross-functional communication skills.
Nonconformist, questioning, and innovative approach to problem-solving.
Ability to move fast without compromising quality.
Analytical profile — capable of identifying failures and proposing effective solutions.
Excellent communication skills with both technical and non-technical audiences.
Location for this opportunity
Mexico City, Mexico
Chance of earning equity at Nu
Extended maternity and paternity leaves
Health and life insurance
Dental and Vision Insurance
NuCare - Our mental health and wellness assistance program
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
Holiday Bonus (\"Aguinaldo\") of 30 days of pay per year
17 days of paid vacation with 25% vacation bonus
Gym partnership
Food card
Work-from-home Allowance
Parental Consultancy
Relocation Assistance Package, if applicable
Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\nAs a Senior Data Center Engineer, you’re expected to:\n\nWe are looking for a Senior Infrastructure Engineer to assess, size, and enable the use of critical environments in expansion or improvement scenarios, defining the most appropriate technical and physical characteristics to meet team needs — optimizing resource utilization and ensuring operational standards — while also executing deployment projects for new teams and/or environments in accordance with established technical specifications.\n\n \n\nAs a key contributor, you will be responsible for understanding project requirements, coordinating and supervising electrical, mechanical, civil, structured cabling, and systems deployments — ensuring compliance with quality and safety standards, deadlines, and applicable regulations. You will plan and approve the task schedules for deployments, ensuring alignment with the company's change management processes, and will oversee onboarding activities while guaranteeing that occupational safety requirements are met.\n\nYou'll be Responsible For\n\n - Assessing and sizing the use of critical environments in expansion or improvement scenarios, defining the most suitable technical and physical characteristics to meet team needs, optimizing space utilization and ensuring operational standards — including conducting technical site visits for greater assessment accuracy.\n\n - Coordinating logistics for electrical, mechanical, civil, structured cabling, and systems deployments, evaluating and ensuring compliance with quality and safety standards.\n\n - Developing structured and clear RFPs (Requests for Proposal) or quote requests to be sent to vendors, specifying project scope and technical requirements in accordance with expansion or improvement needs and stakeholder inputs.\n\n - Requesting and technically defining the materials and equipment required for infrastructure projects, and monitoring established delivery timelines.\n\n - Planning and approving the task schedule for deployments, ensuring alignment with the company's change management processes.\n\n - Coordinating and supervising project and contract execution — including analysts — ensuring that contracted activities and services meet established quality, safety, and technical standards for electrical, mechanical, civil, structured cabling, and systems work.\n\n - Performing critical analyses of projects, requests, and infrastructure usage, identifying non-conformities to prevent future incidents or issues that could compromise service quality.\n\n - Coordinating infrastructure occupancy, evaluating impacts to ensure compliance with established standards.\n\n - Creating and maintaining up-to-date project documentation (as-built drawings, calculation reports, etc.) for audit and future reference purposes.\n\n - Training and guiding analysts on more complex demands, building their capabilities in line with current practices, and interpreting and explaining applicable standards and regulations to team members.\n\n - Preparing and managing internal policies and procedures related to the team's activities.\n\n - Monitoring and ensuring that the team's operational indicators remain within established targets and OKRs.\n\n - Supporting teams by clarifying doubts, providing information, and delivering technical support when needed.\n\n - Technically interviewing candidates, monitoring and participating in onboarding activities for new team members, and ensuring occupational safety requirements are met.\n\nWe Are Looking for a Person Who Has\n\n - Bachelor's degree in Electrical or Mechanical Engineering or a related technical field (preferred).\n\n - 3+ years of experience in projects, deployment, and operation and maintenance of infrastructure in critical environments.\n\n - 4+ years of hands-on experience with electrical systems, telecommunications (connectivity, cabling), and mechanical systems (HVAC/cooling).\n\n - Intermediate English proficiency.\n\n - AutoCAD — intermediate level.\n\n - Microsoft Office — intermediate level.\n Nice to have\n\n - Leadership experience — ability to guide, mentor, and develop analysts and junior team members.\n\n - Collaborative mindset and strong cross-functional communication skills.\n\n - Nonconformist, questioning, and innovative approach to problem-solving.\n\n - Ability to move fast without compromising quality.\n\n - Analytical profile — capable of identifying failures and proposing effective solutions.\n\n - Excellent communication skills with both technical and non-technical audiences.\n\n\n\nLocation for this opportunity\n\n - Mexico City, Mexico\n \n\n\nOUR BENEFITS\n\n - Chance of earning equity at Nu\n\n - Extended maternity and paternity leaves\n\n - Health and life insurance\n\n - Dental and Vision Insurance\n\n - NuCare - Our mental health and wellness assistance program\n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - Holiday Bonus (\"Aguinaldo\") of 30 days of pay per year\n\n - 17 days of paid vacation with 25% vacation bonus\n\n - Gym partnership\n\n - Food card\n\n - Work-from-home Allowance\n\n - Parental Consultancy\n\n - Relocation Assistance Package, if applicable\n\n\n\n\nWORK MODEL FOR THIS ROLE\n\nHybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit\n\n\nHTTPS://BUILDING.NUBANK.COM/NU-HYBRID-WORK-MODEL/\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"da518919-9017-488b-9c05-9b50f8df8401","title":"Staff Machine Learning Engineer, Recommendation Systems","department":"Machine Learning","team":"Machine Learning","employmentType":"FullTime","location":"Palo Alto","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-03T16:08:32.718+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Palo Alto"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/da518919-9017-488b-9c05-9b50f8df8401","applyUrl":"https://jobs.ashbyhq.com/nubank/da518919-9017-488b-9c05-9b50f8df8401/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
We're looking for a Staff Machine Learning Engineer to help lead the technical direction of our recommendation systems. This is a hands-on senior individual contributor role for someone who has shipped ML systems at scale before and wants to shape how Nubank builds them going forward.
You'll be a technical anchor for the team, working on problems like retrieval, ranking and multi-objective optimization pipelines, and the infrastructure that lets these systems serve millions of customers with low latency and high reliability.
You'll be responsible for
Setting technical direction for recommendation systems, including architecture decisions that other engineers will build on for years.
Designing and building production ML systems for retrieval, ranking, and multi-objective optimization that operate at scale and under real latency constraints. You will be hands-on, regularly making coding contributions.
Leading the most technically demanding projects on the team, from first design through production rollout.
Partnering with applied scientists to move models from research into reliable, monitored production systems.
Raising the technical bar for the team: reviewing designs, mentoring engineers, and pushing for better practices around testing, experimentation, monitoring, and system design.
Working directly with stakeholder teams to understand their recommendation needs and translate them into shared, reusable infrastructure rather than one-off solutions.
Identifying and fixing the structural issues that slow the team down, whether that's tooling, process, or technical debt.
We're looking for someone who has
A strong track record building and operating large-scale ML systems in production, ideally recommendation, ranking, or personalization systems.
Experience building modern recommendation systems, e.g., learned embeddings, semantic IDs, sequence models over long user histories, and conversational recommendation systems.
Deep experience with the full ML engineering lifecycle: training, deployment, monitoring, data consistency, experimentation, and governance.
Strong software engineering fundamentals and fluency in Python and/or Scala, or equivalent languages.
Real experience with the operational side of ML: on-call, incident response, debugging systems under load.
A track record of technical leadership, whether that's an official title or just being the person a team leans on for the hard calls.
Comfort working with ambiguity and translating loose business goals into concrete technical priorities.
Good communication skills. You'll need to explain technical tradeoffs to both engineers and non-technical stakeholders.
Experience with distributed systems, Spark, or similar large-scale data processing tools is a plus.
Our Benefits
Opportunity of earning equity at Nu
Total compensation includes base salary, RSUs and benefits. Base salary range: $230k - $345k
Medical Insurance
Dental and Vision Insurance
Life Insurance and AD&D
Extended maternity and paternity leaves
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
Extended maternity and paternity leaves
401K
Saving Plans - Health Saving Account and Flexible Spending Account
Work-from-home Allowance
Relocation Assistance Package, if applicable.
Role Location
Palo Alto, California
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\nWe're looking for a Staff Machine Learning Engineer to help lead the technical direction of our recommendation systems. This is a hands-on senior individual contributor role for someone who has shipped ML systems at scale before and wants to shape how Nubank builds them going forward.\n\nYou'll be a technical anchor for the team, working on problems like retrieval, ranking and multi-objective optimization pipelines, and the infrastructure that lets these systems serve millions of customers with low latency and high reliability.\n\nYou'll be responsible for\n\n - Setting technical direction for recommendation systems, including architecture decisions that other engineers will build on for years.\n\n - Designing and building production ML systems for retrieval, ranking, and multi-objective optimization that operate at scale and under real latency constraints. You will be hands-on, regularly making coding contributions.\n\n - Leading the most technically demanding projects on the team, from first design through production rollout.\n\n - Partnering with applied scientists to move models from research into reliable, monitored production systems.\n\n - Raising the technical bar for the team: reviewing designs, mentoring engineers, and pushing for better practices around testing, experimentation, monitoring, and system design.\n\n - Working directly with stakeholder teams to understand their recommendation needs and translate them into shared, reusable infrastructure rather than one-off solutions.\n\n - Identifying and fixing the structural issues that slow the team down, whether that's tooling, process, or technical debt.\n\nWe're looking for someone who has\n\n - A strong track record building and operating large-scale ML systems in production, ideally recommendation, ranking, or personalization systems.\n\n - Experience building modern recommendation systems, e.g., learned embeddings, semantic IDs, sequence models over long user histories, and conversational recommendation systems.\n\n - Deep experience with the full ML engineering lifecycle: training, deployment, monitoring, data consistency, experimentation, and governance.\n\n - Strong software engineering fundamentals and fluency in Python and/or Scala, or equivalent languages.\n\n - Real experience with the operational side of ML: on-call, incident response, debugging systems under load.\n\n - A track record of technical leadership, whether that's an official title or just being the person a team leans on for the hard calls.\n\n - Comfort working with ambiguity and translating loose business goals into concrete technical priorities.\n\n - Good communication skills. You'll need to explain technical tradeoffs to both engineers and non-technical stakeholders.\n\n - Experience with distributed systems, Spark, or similar large-scale data processing tools is a plus.\n \n Our Benefits\n \n - Opportunity of earning equity at Nu\n \n - Total compensation includes base salary, RSUs and benefits. Base salary range: $230k - $345k\n \n - Medical Insurance\n \n - Dental and Vision Insurance\n \n - Life Insurance and AD&D\n \n - Extended maternity and paternity leaves \n \n - Nucleo - Our learning platform of courses\n \n - NuLanguage - Our language learning program\n \n - NuCare - Our mental health and wellness assistance program\n \n - Extended maternity and paternity leaves \n \n - 401K\n \n - Saving Plans - Health Saving Account and Flexible Spending Account\n \n - Work-from-home Allowance\n \n - Relocation Assistance Package, if applicable.\n \n Role Location\n \n Palo Alto, California\n Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ \n\n\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"cce0d503-c999-48fb-948b-ff3851b2f0a9","title":"Staff Software Engineer, Product Workflow Reinvention","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Palo Alto","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Campinas","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"Campinas"}}},{"location":"Ciudad de México","address":{"postalAddress":{"addressRegion":"Mexico City","addressCountry":"Mexico","addressLocality":"Mexico City"}}},{"location":"São Paulo","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}}},{"location":"Belo Horizonte","address":{"postalAddress":{"addressRegion":"Minas Gerais","addressCountry":"Brazil","addressLocality":"Belo Horizonte"}}},{"location":"Bogota","address":{"postalAddress":{"addressRegion":"Bogota","addressCountry":"Colombia","addressLocality":"Bogota"}}},{"location":"Virginia","address":{"postalAddress":{"addressRegion":"Virginia","addressCountry":"United States","addressLocality":"Virginia"}}},{"location":"Miami","address":{"postalAddress":{"addressRegion":"Florida","addressCountry":"United States","addressLocality":"Miami"}}},{"location":"Rio de Janeiro","address":{"postalAddress":{"addressRegion":"Rio de Janeiro","addressCountry":"Brazil","addressLocality":"Rio de Janeiro"}}}],"publishedAt":"2026-08-04T13:19:54.429+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Palo Alto"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/cce0d503-c999-48fb-948b-ff3851b2f0a9","applyUrl":"https://jobs.ashbyhq.com/nubank/cce0d503-c999-48fb-948b-ff3851b2f0a9/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
About the role
We are hiring a Staff Software Engineer to be the foundational technical lead on the newly established Product Workflow Reinvention team inside Global Products. This is a high-impact, 0-to-1 initiative working directly alongside our CPO structure to shape one of the company’s strategic bets on AI: reinventing how products are designed, specified, and built.
Product Workflow Reinvention aims to replace the current, human-centric approach with an AI-native workflow. As the foundational engineer on this team, you will own the end-to-end technical architecture and build the initial internal platforms that ship weekly improvements to how Nubank builds products.
Mission
Design and operationalize the foundational technical strategy for Product Workflow Reinvention so that:
Intent becomes execution: Product requirements, research, and technical specs flow seamlessly into AI agents and domain execution tools with complete legibility and provenance.
Platform primitives are built for AI-native engineering: Product and platform teams consume well-architected workflows, state machines, and event systems designed specifically for agentic execution.
Every slow step in the life cycle has a tool: Product and engineering teams get first-class tooling for technical discovery, prototype-to-code experimentation, self-serve customer data, service health, and ops automation.
Agentic workflows scale safely, deterministically, and economically: Evaluation harnesses and integration patterns let LLM agents perform complex build tasks reliably, at a defensible cost per outcome, while keeping humans in the loop at strategic decision gates.
The workflow encodes what good looks like, so speed does not come at the cost of rigor.
Core Responsibilities
Lead the architecture of the orchestration layer: Own the end-to-end architecture of the single system of record, including data models, work legibility, and spec delivery to domain agents.
Design AI-native platform primitives: Build new platform abstractions from scratch, applying deep backend expertise to workflows, state management, event orchestration, and agent integrations.
Make agents reliable and affordable: Design agentic workflows, evaluation harnesses, and integration patterns that turn frontier models into practical velocity multipliers. Own the cost side of that equation through context design, model selection, and knowing when a deterministic component beats an inference call.
Ship the first-generation workflow tools: Build and iterate on the internal products that remove the slowest steps in the life cycle, from research and requirements generation to technical discovery, design-to-code experimentation, self-serve customer data, service health, and ops automation. Pick the sequence based on where teams actually lose the most time.
Operate in a high-autonomy, greenfield environment: Translate broad product vision and monthly milestones into concrete architectural decisions, implementation roadmaps, and sequencing.
Senior Staff-Level Engineering Experience: Proven track record designing, building, and operating complex backend or platform systems at scale.
End-to-End Architectural Ownership: Demonstrated ability to set technical direction, write comprehensive design docs/RFCs, and establish primitives that other engineers build against. Expertise in data modeling, workflow engines, state machines, and event-driven architecture.
0-to-1 Platform Delivery: Experience leading ambiguous platform initiatives from early discovery to launch and rapid iteration. Comfort operating in small, fast-moving environments by creatively combining APIs, open-source tools, and AI models rather than over-engineering.
Built for other builders: Experience building internal tools or platforms whose users were other product creators, with evidence you drove real adoption rather than only shipping capability. You understand why teams abandon an internal tool in week two. Bonus: you have worked on a customer-facing product that also became a platform other products were built on.
AI and agentic conviction: Strong, well-reasoned conviction around LLM agents, agentic systems, or spec-driven development, with real examples of using AI tools, automation, or decision-support mechanisms to accelerate development workflows. You are connected to where the field is moving without being carried by the hype, and you can name concretely what agents cannot yet do reliably.
Executive Communication & Alignment: Exceptional written and verbal communication skills, with the ability to turn strategic goals into clear plans and partner effectively with senior executives.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\nAbout the role\nWe are hiring a Staff Software Engineer to be the foundational technical lead on the newly established Product Workflow Reinvention team inside Global Products. This is a high-impact, 0-to-1 initiative working directly alongside our CPO structure to shape one of the company’s strategic bets on AI: reinventing how products are designed, specified, and built.\n\nProduct Workflow Reinvention aims to replace the current, human-centric approach with an AI-native workflow. As the foundational engineer on this team, you will own the end-to-end technical architecture and build the initial internal platforms that ship weekly improvements to how Nubank builds products.\n\n \n\nMission\n\nDesign and operationalize the foundational technical strategy for Product Workflow Reinvention so that:\n\n - Intent becomes execution: Product requirements, research, and technical specs flow seamlessly into AI agents and domain execution tools with complete legibility and provenance.\n\n - Platform primitives are built for AI-native engineering: Product and platform teams consume well-architected workflows, state machines, and event systems designed specifically for agentic execution.\n\n - Every slow step in the life cycle has a tool: Product and engineering teams get first-class tooling for technical discovery, prototype-to-code experimentation, self-serve customer data, service health, and ops automation.\n\n - Agentic workflows scale safely, deterministically, and economically: Evaluation harnesses and integration patterns let LLM agents perform complex build tasks reliably, at a defensible cost per outcome, while keeping humans in the loop at strategic decision gates.\n\n - The workflow encodes what good looks like, so speed does not come at the cost of rigor.\n\n \n\nCore Responsibilities\n\n - Lead the architecture of the orchestration layer: Own the end-to-end architecture of the single system of record, including data models, work legibility, and spec delivery to domain agents.\n\n - Design AI-native platform primitives: Build new platform abstractions from scratch, applying deep backend expertise to workflows, state management, event orchestration, and agent integrations.\n\n - Make agents reliable and affordable: Design agentic workflows, evaluation harnesses, and integration patterns that turn frontier models into practical velocity multipliers. Own the cost side of that equation through context design, model selection, and knowing when a deterministic component beats an inference call.\n\n - Ship the first-generation workflow tools: Build and iterate on the internal products that remove the slowest steps in the life cycle, from research and requirements generation to technical discovery, design-to-code experimentation, self-serve customer data, service health, and ops automation. Pick the sequence based on where teams actually lose the most time.\n\n - Operate in a high-autonomy, greenfield environment: Translate broad product vision and monthly milestones into concrete architectural decisions, implementation roadmaps, and sequencing.\n\n\nCORE QUALIFICATIONS\n\n - Senior Staff-Level Engineering Experience: Proven track record designing, building, and operating complex backend or platform systems at scale.\n\n - End-to-End Architectural Ownership: Demonstrated ability to set technical direction, write comprehensive design docs/RFCs, and establish primitives that other engineers build against. Expertise in data modeling, workflow engines, state machines, and event-driven architecture.\n\n - 0-to-1 Platform Delivery: Experience leading ambiguous platform initiatives from early discovery to launch and rapid iteration. Comfort operating in small, fast-moving environments by creatively combining APIs, open-source tools, and AI models rather than over-engineering.\n\n - Built for other builders: Experience building internal tools or platforms whose users were other product creators, with evidence you drove real adoption rather than only shipping capability. You understand why teams abandon an internal tool in week two. Bonus: you have worked on a customer-facing product that also became a platform other products were built on.\n\n - AI and agentic conviction: Strong, well-reasoned conviction around LLM agents, agentic systems, or spec-driven development, with real examples of using AI tools, automation, or decision-support mechanisms to accelerate development workflows. You are connected to where the field is moving without being carried by the hype, and you can name concretely what agents cannot yet do reliably.\n\n - Executive Communication & Alignment: Exceptional written and verbal communication skills, with the ability to turn strategic goals into clear plans and partner effectively with senior executives.\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b6de9335-82b1-4136-bc53-02b1ccbddc0b","title":"Pessoa Pesquisadora Sênior - exclusiva para Pessoas com Deficiência","department":"Design","team":"Design","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-04T20:41:51.409+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/b6de9335-82b1-4136-bc53-02b1ccbddc0b","applyUrl":"https://jobs.ashbyhq.com/nubank/b6de9335-82b1-4136-bc53-02b1ccbddc0b/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
About the role
We are seeking a Senior Researcher to influence strategic product and experience decisions through insightful research.
Responsibilities
Plan, execute, and analyze both qualitative and quantitative research to inform product and design decisions.
Proactively identify research opportunities autonomously based on product strategy and business goals, ensuring insights align with key company priorities.
Work closely with cross-functional teams/peers — Product Managers, Product Designers, and Business Analysts (BAs) — to influence product strategy, business decisions, and design directions, as well as define the Research Roadmap.
Facilitate workshops to identify issues and guide stakeholders towards solutions.
Present findings to stakeholders, providing actionable feedback to enhance collaboration.
Foster a collaborative environment, integrating diverse functions into decision-making and participating in interdisciplinary initiatives.
We are looking for professionals who
Are people with disabilities (PwD);
Have intermediate to advanced proficiency in qualitative and quantitative research methods.
Have experience utilizing diverse data sources and articulating results effectively.
Have the capability to deliver actionable insights through hypothesis-driven research.
Have proven experience managing complex projects with varying levels of ambiguity.
Benefits
Chance to earn Equity at Nubank;
Meal/Food Card (Meal Voucher and/or Food Voucher)
Commuting benefit (Transportation Voucher)
NuCare – Psychological, Financial, and Legal Assistance Program
Life insurance
Health plan
Dental plan
NuLanguage – Language Course Program
Nucleo – Our course learning platform
Extended parental leave
Childcare assistance
Work-from-home subsidy
Gym partnerships
30 days of paid vacation
Relocation Assistance Package, when applicable.
Work model for this position
Hybrid (2 to 3 times per week)
Our hybrid model requires coming into the office at least twice a week, on strategic days set to maximize connection and collaboration among teams. For more details, visit https://building.nubank.com/pt-br/nu-trabalho-hibrido-modelo/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\nAbout the role\nWe are seeking a Senior Researcher to influence strategic product and experience decisions through insightful research.\n\nResponsibilities\n\n - Plan, execute, and analyze both qualitative and quantitative research to inform product and design decisions.\n\n - Proactively identify research opportunities autonomously based on product strategy and business goals, ensuring insights align with key company priorities.\n\n - Work closely with cross-functional teams/peers — Product Managers, Product Designers, and Business Analysts (BAs) — to influence product strategy, business decisions, and design directions, as well as define the Research Roadmap.\n\n - Facilitate workshops to identify issues and guide stakeholders towards solutions.\n\n - Present findings to stakeholders, providing actionable feedback to enhance collaboration.\n\n - Foster a collaborative environment, integrating diverse functions into decision-making and participating in interdisciplinary initiatives.\n\nWe are looking for professionals who\n\n - Are people with disabilities (PwD);\n\n - Have intermediate to advanced proficiency in qualitative and quantitative research methods.\n\n - Have experience utilizing diverse data sources and articulating results effectively.\n\n - Have the capability to deliver actionable insights through hypothesis-driven research.\n\n - Have proven experience managing complex projects with varying levels of ambiguity.\n\nBenefits\n\n - Chance to earn Equity at Nubank;\n\n - Meal/Food Card (Meal Voucher and/or Food Voucher)\n\n - Commuting benefit (Transportation Voucher)\n\n - NuCare – Psychological, Financial, and Legal Assistance Program\n\n - Life insurance\n\n - Health plan\n\n - Dental plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo – Our course learning platform\n\n - Extended parental leave\n\n - Childcare assistance\n\n - Work-from-home subsidy\n\n - Gym partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, when applicable.\n\nWork model for this position\nHybrid (2 to 3 times per week)\nOur hybrid model requires coming into the office at least twice a week, on strategic days set to maximize connection and collaboration among teams. For more details, visit https://building.nubank.com/pt-br/nu-trabalho-hibrido-modelo/\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"a75ada4d-4603-42e6-989a-b242eac998f0","title":"NFR Internal Control Senior Specialist","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-24T13:42:29.015+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/a75ada4d-4603-42e6-989a-b242eac998f0","applyUrl":"https://jobs.ashbyhq.com/nubank/a75ada4d-4603-42e6-989a-b242eac998f0/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
The Non-Financial Risk (NFR) Brazil team is responsible for identifying, assessing, monitoring, and challenging non-financial risks across the organization, including operational, technology, cybersecurity, and third-party risks. The Internal Controls team is responsible to independently assess the environment and act as the second line of defense, to ensure that risk is managed proactively, effectively, and in alignment with internal policies and regulatory expectations.
About the Role
We are looking for a highly analytical and strategic Internal Controls Senior Specialist to support key initiatives of the Control Testing Hub, lead the Enterprise Risk Management in Brazil along coordination of Regulatory Reports.
In the Control Testing Hub, the focus will be on designing and executing control testing strategies that assess the effectiveness of risk mitigations in risk management areas. This includes evaluating results, collaborating with risk owners, and enabling improvements through data-driven insights. For Enterprise Risk Management, it will be required a good understanding of COSO framework application, supporting maturing the foundations of control environment oversight along with creation of KPIs and monitoring metrics.
The ideal candidate should have experience in risk governance, strong analytical skills, and the ability to translate complex risk scenarios into actionable recommendations. This position involves interacting with senior stakeholders and presenting risk assessments and key metrics in executive forums. If you are passionate about control effectiveness, innovation with responsibility, and building resilient systems, this is the perfect opportunity for you.
What We're Looking For Someone Who Has
Bachelor’s degree in Technology, Business Administration, Industrial Engineering, Risk Management, or related field.
Minimum of 8+ years of experience leading with risk management in a complex environment.
Strong knowledge of risk management, governance, and data analysis (ETL environment, Programming language such as SQL, scala, etc).
Excellent analytical, communication, and problem-solving skills.
Ability to work independently and collaboratively with cross-functional teams
Operate with limited direct supervision and exercise independence of judgment and autonomy.
Experience with regulatory compliance and corporate governance standards.
Strong knowledge of Control Testing and Monitoring throughout substantive tests.
Experience with Governance, Risk, and Compliance (GRC) systems, JIRA tool and agile methodology.
Experience in financial institutions is desirable.
COSO ERM and ICIF application knowledge
AI tools familiarity
Fluent in English.
Location
São Paulo, Brazil
Work model
Hybrid
Office requirement
2-3 days per week at the office.
Chance of earning equity at Nubank
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE TEAM \n\nThe Non-Financial Risk (NFR) Brazil team is responsible for identifying, assessing, monitoring, and challenging non-financial risks across the organization, including operational, technology, cybersecurity, and third-party risks. The Internal Controls team is responsible to independently assess the environment and act as the second line of defense, to ensure that risk is managed proactively, effectively, and in alignment with internal policies and regulatory expectations.\n\nAbout the Role\n\nWe are looking for a highly analytical and strategic Internal Controls Senior Specialist to support key initiatives of the Control Testing Hub, lead the Enterprise Risk Management in Brazil along coordination of Regulatory Reports.\n\nIn the Control Testing Hub, the focus will be on designing and executing control testing strategies that assess the effectiveness of risk mitigations in risk management areas. This includes evaluating results, collaborating with risk owners, and enabling improvements through data-driven insights. For Enterprise Risk Management, it will be required a good understanding of COSO framework application, supporting maturing the foundations of control environment oversight along with creation of KPIs and monitoring metrics.\n\nThe ideal candidate should have experience in risk governance, strong analytical skills, and the ability to translate complex risk scenarios into actionable recommendations. This position involves interacting with senior stakeholders and presenting risk assessments and key metrics in executive forums. If you are passionate about control effectiveness, innovation with responsibility, and building resilient systems, this is the perfect opportunity for you.\n\nWhat We're Looking For Someone Who Has\n\n - Bachelor’s degree in Technology, Business Administration, Industrial Engineering, Risk Management, or related field.\n\n - Minimum of 8+ years of experience leading with risk management in a complex environment.\n\n - Strong knowledge of risk management, governance, and data analysis (ETL environment, Programming language such as SQL, scala, etc).\n\n - Excellent analytical, communication, and problem-solving skills.\n\n - Ability to work independently and collaboratively with cross-functional teams\n\n - Operate with limited direct supervision and exercise independence of judgment and autonomy.\n\n - Experience with regulatory compliance and corporate governance standards.\n\n - Strong knowledge of Control Testing and Monitoring throughout substantive tests.\n\n - Experience with Governance, Risk, and Compliance (GRC) systems, JIRA tool and agile methodology.\n\n - Experience in financial institutions is desirable.\n\n - COSO ERM and ICIF application knowledge\n\n - AI tools familiarity\n\n - Fluent in English.\n\nLocation\n\nSão Paulo, Brazil\n\nWork model\n\nHybrid \n\nOffice requirement\n\n2-3 days per week at the office.\n\n \n\n\nOUR BENEFITS \n\n - Chance of earning equity at Nubank\n\n - Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"94aa5314-0cf6-427c-b3be-a736becbc6b7","title":"Senior Reliability Engineer — Regulatory Reliability","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Ciudad de México","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-05T15:32:01.541+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Mexico City","addressCountry":"Mexico","addressLocality":"Mexico City"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/94aa5314-0cf6-427c-b3be-a736becbc6b7","applyUrl":"https://jobs.ashbyhq.com/nubank/94aa5314-0cf6-427c-b3be-a736becbc6b7/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
About the role
We are looking for a Senior Reliability Engineer to drive reliability, resilience, and operational excellence for Nubank's regulatory infrastructure. In this role, you will own critical reliability outcomes for systems that support real-time interbank transfers, regulatory integrations and key regulatory platforms. You will work across infrastructure, software, networking, security, and operations to keep mission-critical services available, observable, and resilient under demanding regulatory and operational constraints.
What you'll do
Own end-to-end reliability for IT regulatory infrastructure services, including connectivity, transaction processing flows, and settlement-related operational workflows.
Define, measure, and continuously improve SLIs, SLOs, and operational health indicators for critical transactions and platforms.
Lead incident response for different severity production events, coordinate recovery, and drive high-quality postmortems with concrete follow-through on corrective actions.
Design and evolve observability for the platform, with emphasis on tracing, queue health, signature validation, infrastructure signals, and early detection of degraded regulatory links or transaction bottlenecks.
Plan and execute disaster recovery and business continuity exercises, including failover validation, contingency readiness, and RTO/RPO verification.
Reduce operational toil through automation, tooling, and improved runbooks for recurring failure and operational procedures.
Drive capacity planning and performance engineering to ensure the platforms can safely absorb peak transaction volumes and evolving business demand.
Partner closely with security, networking, middleware, and software engineering teams to improve platform hardening, resilience, and change management safety.
Participate in an on-call rotation.
What we're looking for
Experience with SRE, DevOps, or production engineering experience operating mission-critical, high-availability systems.
Hands-on experience with IT infrastructure platforms, virtualized and hyperconverged environments such as VxRail, and physical production infrastructure.
Hands-on experience with Linux systems, including performance tuning, kernel parameters, and security hardening.
Track record leading incident response and postmortem processes for customer-impacting services.
Solid knowledge of networking fundamentals: TCP/IP and routing.
Proficiency in at least one scripting or programming language (Python, Shell scripting) for automation and tooling.
Experience with observability stacks (Prometheus, Grafana) and distributed tracing.
AWS infrastructure experience across services like EC2, S3, CloudWatch, KMS, EKS/ECS, VPCs, RDS/DynamoDB, and SQS/SNS.
IT Regulatory audit experience, including evidence gathering, control validation, audit prep, and remediation follow-through.
Experience with infrastructure-as-code tools (like Puppet) and Git-based workflows.
Working knowledge of AI-assisted engineering tools (Claude, Cursor, Claude Code).
Strong written and verbal communication skills in Spanish and English.
Location for this opportunity
Mexico City, Mexico
Chance of earning equity at Nu
Extended maternity and paternity leaves
Health and life insurance
Dental and Vision Insurance
NuCare - Our mental health and wellness assistance program
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
Holiday Bonus (\"Aguinaldo\") of 30 days of pay per year
17 days of paid vacation with 25% vacation bonus
Gym partnership
Food card
Work-from-home Allowance
Parental Consultancy
Relocation Assistance Package, if applicable
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\nAbout the role\n\nWe are looking for a Senior Reliability Engineer to drive reliability, resilience, and operational excellence for Nubank's regulatory infrastructure. In this role, you will own critical reliability outcomes for systems that support real-time interbank transfers, regulatory integrations and key regulatory platforms. You will work across infrastructure, software, networking, security, and operations to keep mission-critical services available, observable, and resilient under demanding regulatory and operational constraints.\n\nWhat you'll do\n\n - Own end-to-end reliability for IT regulatory infrastructure services, including connectivity, transaction processing flows, and settlement-related operational workflows.\n\n - Define, measure, and continuously improve SLIs, SLOs, and operational health indicators for critical transactions and platforms.\n\n - Lead incident response for different severity production events, coordinate recovery, and drive high-quality postmortems with concrete follow-through on corrective actions.\n\n - Design and evolve observability for the platform, with emphasis on tracing, queue health, signature validation, infrastructure signals, and early detection of degraded regulatory links or transaction bottlenecks.\n\n - Plan and execute disaster recovery and business continuity exercises, including failover validation, contingency readiness, and RTO/RPO verification.\n\n - Reduce operational toil through automation, tooling, and improved runbooks for recurring failure and operational procedures.\n\n - Drive capacity planning and performance engineering to ensure the platforms can safely absorb peak transaction volumes and evolving business demand.\n\n - Partner closely with security, networking, middleware, and software engineering teams to improve platform hardening, resilience, and change management safety.\n\n - Participate in an on-call rotation.\n\nWhat we're looking for\n\n - Experience with SRE, DevOps, or production engineering experience operating mission-critical, high-availability systems.\n\n - Hands-on experience with IT infrastructure platforms, virtualized and hyperconverged environments such as VxRail, and physical production infrastructure.\n\n - Hands-on experience with Linux systems, including performance tuning, kernel parameters, and security hardening.\n\n - Track record leading incident response and postmortem processes for customer-impacting services.\n\n - Solid knowledge of networking fundamentals: TCP/IP and routing.\n\n - Proficiency in at least one scripting or programming language (Python, Shell scripting) for automation and tooling.\n\n - Experience with observability stacks (Prometheus, Grafana) and distributed tracing.\n\n - AWS infrastructure experience across services like EC2, S3, CloudWatch, KMS, EKS/ECS, VPCs, RDS/DynamoDB, and SQS/SNS.\n\n - IT Regulatory audit experience, including evidence gathering, control validation, audit prep, and remediation follow-through.\n\n - Experience with infrastructure-as-code tools (like Puppet) and Git-based workflows.\n\n - Working knowledge of AI-assisted engineering tools (Claude, Cursor, Claude Code).\n\n - Strong written and verbal communication skills in Spanish and English.\n\n\nLocation for this opportunity\n\n - Mexico City, Mexico\n\n\nOUR BENEFITS\n\n - Chance of earning equity at Nu\n\n - Extended maternity and paternity leaves \n\n - Health and life insurance \n\n - Dental and Vision Insurance\n\n - NuCare - Our mental health and wellness assistance program\n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - Holiday Bonus (\"Aguinaldo\") of 30 days of pay per year\n\n - 17 days of paid vacation with 25% vacation bonus\n\n - Gym partnership\n\n - Food card\n\n - Work-from-home Allowance\n\n - Parental Consultancy\n\n - Relocation Assistance Package, if applicable\n\n\nWORK MODEL FOR THIS ROLE\n\n - Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ \n \n \n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c5d9d4bf-ed51-4fdc-b658-58056b3fec19","title":"Staff Software Engineer - Digital Experience Platform","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Campinas","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"Campinas"}}},{"location":"Palo Alto","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Palo Alto"}}},{"location":"Toronto","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}}},{"location":"Belo Horizonte","address":{"postalAddress":{"addressRegion":"Minas Gerais","addressCountry":"Brazil","addressLocality":"Belo Horizonte"}}},{"location":"Miami","address":{"postalAddress":{"addressRegion":"Florida","addressCountry":"United States","addressLocality":"Miami"}}},{"location":"Rio de Janeiro","address":{"postalAddress":{"addressRegion":"Rio de Janeiro","addressCountry":"Brazil","addressLocality":"Rio de Janeiro"}}}],"publishedAt":"2026-08-17T20:50:41.609+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/c5d9d4bf-ed51-4fdc-b658-58056b3fec19","applyUrl":"https://jobs.ashbyhq.com/nubank/c5d9d4bf-ed51-4fdc-b658-58056b3fec19/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
The Digital Experience Platform (DXP) is Nubank’s AI-first platform ecosystem designed to radically compress our product development workflow from concept to production.
Today, building “Magic App”-quality experiences in our Backend-Driven Content (BDC) stack takes ~49 working days and ~24 handoff-heavy steps — DXP exists to close this Creation Gap and Workflow Gap by making AI-native tooling the default way we design, build, and ship experiences.
We are building four core products: DXP Studio (an AI-powered creation environment that turns Figma designs into production-ready BDC code), DXP Dictionary (the curated knowledge base that makes AI agents “Nu-aware”), DXP Spec Protocol (our vendor-agnostic abstraction layer), and DXP Workflow (an orchestration platform for hybrid human + AI agent teams across the product lifecycle).
As a Staff Software Engineer – DXP, you will be the technical leader and multiplier for this initiative: shaping the architecture of an AI-native platform, driving critical decisions across the Figma-to-BDC pipeline and agent orchestration, and partnering closely with Product, Design, and Engineering leadership to prove value and scale the platform company-wide.
We’re looking for someone genuinely addicted to AI — who obsessively explores new models, agent frameworks, and AI-powered tools, and can turn that passion into leverage for thousands of Nubank engineers.
Architect the DXP Studio pipeline: Design and lead the end-to-end architecture for the Figma → DXP Spec → BDC code generation flow, ensuring vendor-agnostic abstractions (DXP Spec Protocol), NuDS component fidelity, and production-ready output quality.
Lead AI agent integration & orchestration: Define how AI agents (codegen, QA, design-mapping, etc.) are composed, executed, and supervised inside DXP; drive decisions on LLM provider abstraction, context-assembly strategies, MCP tool surfaces, and execution environments.
Own the DXP Dictionary and knowledge architecture: Architect the knowledge base that turns generic AI into Nubank-aware agents — how NuDS specs, tokens, canonical patterns and domain knowledge are ingested, structured, and consumed by generation and validation pipelines.
Drive cross-platform integration: Lead the technical integration model with NuDS (component catalog & tokens), BDC/Core (patterns & services), HPP (widget / homepage infrastructure), and App Excellence (observability & quality metrics), defining clear contracts that position DXP as an orchestrator on top of existing platforms.
Establish quality-at-generation-time: Design automated quality enforcement for generated experiences — NuDS compliance, token correctness, accessibility rules, structural integrity, golden tests — so governance happens by default at generation time, not via manual post-hoc review.
Set technical strategy and roadmap: Contribute to the 6–18 month technical strategy for DXP, translating strategic bets into executable plans, identifying architectural risks and trade-offs between POCs and long-term scalability.
Multiply engineering excellence: Mentor engineers within DXP and partner teams (NuDS, BDC, Mobile Platform), lead design reviews and RFCs, and raise the bar for AI-augmented development practices across Nubank.
Must Have
Genuine obsession with AI tools and workflows — deep, hands-on, daily experience with LLMs, AI agents and modern AI-powered dev tools (e.g., Claude Code, Cursor, Copilot, custom agents, MCP servers); you are the person who has tried new tools before others even ask about them.
Strong software architecture skills, with experience designing multi-component platform systems that integrate AI/LLM capabilities into production workflows.
Deep understanding of design-to-code pipelines, design systems or component-driven UI development, ideally bridging design tooling (e.g., Figma) and code generation.
Practical experience with AI/LLM integration in software products: prompt engineering, agent orchestration, context management, RAG architectures and/or MCP tool development.
Proven ability to lead cross-functional technical initiatives involving multiple teams and stakeholders, driving alignment and delivery in ambiguous environments.
Excellent communication skills, translating complex architectural decisions into clear narratives for Product, Design and senior leadership.
Product-minded mindset, balancing technical excellence with pragmatic delivery — comfortable proving value via POCs before scaling platform capabilities.
Experience with Nubank’s stack or similar patterns: BDC (Backend-Driven Content), and broader mobile/frontend ecosystems.
Will be a Plus
Experience with Flutter at the intersection of design systems and code generation.
Hands-on experience building or integrating AI coding agents (e.g., Claude Code, Devin, Cursor) into team workflows.
Familiarity with workflow orchestration platforms, agent farms or multi-agent systems.
Understanding of analytical architectures, experimentation platforms, feature flags and progressive rollout strategies for generated experiences.
Prior experience productizing internal developer tools or platforms that serve large engineering orgs.
Contributions to open-source AI developer tools or active presence in the AI-for-developers community.
This role can be based in one of the following hubs:
Toronto, Canada
São Paulo, Brazil
Rio de Janeiro, Brazil
Campinas, Brazil
Belo Horizonte, Brazil
Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
For global, multi-location roles like this, our benefits package is competitive in each country and generally includes:
Competitive compensation and the opportunity of earning equity at Nu
Health / Medical Insurance
Life Insurance (and AD&D where applicable)
Extended maternity and paternity leaves
Nucleo – our learning platform of courses
NuLanguage – our language learning program
NuCare – our mental health and wellness assistance program
Paid time off and local holidays
Retirement / savings plans (e.g., 401(k), HSA/FSA in the US; country-specific plans elsewhere)
Work-from-home allowance
Relocation assistance package, if applicable
Details for each location will be shared during the process, aligned with local regulations and practices.
If you want to define how an AI-native bank designs and ships product experiences — turning agentic workflows, design systems and code generation into everyday tools for hundreds of teams — we’d love to hear from you.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE\n\nThe Digital Experience Platform (DXP) is Nubank’s AI-first platform ecosystem designed to radically compress our product development workflow from concept to production.\n\nToday, building “Magic App”-quality experiences in our Backend-Driven Content (BDC) stack takes ~49 working days and ~24 handoff-heavy steps — DXP exists to close this Creation Gap and Workflow Gap by making AI-native tooling the default way we design, build, and ship experiences.\n\nWe are building four core products: DXP Studio (an AI-powered creation environment that turns Figma designs into production-ready BDC code), DXP Dictionary (the curated knowledge base that makes AI agents “Nu-aware”), DXP Spec Protocol (our vendor-agnostic abstraction layer), and DXP Workflow (an orchestration platform for hybrid human + AI agent teams across the product lifecycle).\n\nAs a Staff Software Engineer – DXP, you will be the technical leader and multiplier for this initiative: shaping the architecture of an AI-native platform, driving critical decisions across the Figma-to-BDC pipeline and agent orchestration, and partnering closely with Product, Design, and Engineering leadership to prove value and scale the platform company-wide.\n\nWe’re looking for someone genuinely addicted to AI — who obsessively explores new models, agent frameworks, and AI-powered tools, and can turn that passion into leverage for thousands of Nubank engineers.\n\n\nYOU’LL BE RESPONSIBLE FOR\n\n - Architect the DXP Studio pipeline: Design and lead the end-to-end architecture for the Figma → DXP Spec → BDC code generation flow, ensuring vendor-agnostic abstractions (DXP Spec Protocol), NuDS component fidelity, and production-ready output quality.\n\n - Lead AI agent integration & orchestration: Define how AI agents (codegen, QA, design-mapping, etc.) are composed, executed, and supervised inside DXP; drive decisions on LLM provider abstraction, context-assembly strategies, MCP tool surfaces, and execution environments.\n\n - Own the DXP Dictionary and knowledge architecture: Architect the knowledge base that turns generic AI into Nubank-aware agents — how NuDS specs, tokens, canonical patterns and domain knowledge are ingested, structured, and consumed by generation and validation pipelines.\n\n - Drive cross-platform integration: Lead the technical integration model with NuDS (component catalog & tokens), BDC/Core (patterns & services), HPP (widget / homepage infrastructure), and App Excellence (observability & quality metrics), defining clear contracts that position DXP as an orchestrator on top of existing platforms.\n\n - Establish quality-at-generation-time: Design automated quality enforcement for generated experiences — NuDS compliance, token correctness, accessibility rules, structural integrity, golden tests — so governance happens by default at generation time, not via manual post-hoc review.\n\n - Set technical strategy and roadmap: Contribute to the 6–18 month technical strategy for DXP, translating strategic bets into executable plans, identifying architectural risks and trade-offs between POCs and long-term scalability.\n\n - Multiply engineering excellence: Mentor engineers within DXP and partner teams (NuDS, BDC, Mobile Platform), lead design reviews and RFCs, and raise the bar for AI-augmented development practices across Nubank.\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\nMust Have\n\n - Genuine obsession with AI tools and workflows — deep, hands-on, daily experience with LLMs, AI agents and modern AI-powered dev tools (e.g., Claude Code, Cursor, Copilot, custom agents, MCP servers); you are the person who has tried new tools before others even ask about them.\n\n - Strong software architecture skills, with experience designing multi-component platform systems that integrate AI/LLM capabilities into production workflows.\n\n - Deep understanding of design-to-code pipelines, design systems or component-driven UI development, ideally bridging design tooling (e.g., Figma) and code generation.\n\n - Practical experience with AI/LLM integration in software products: prompt engineering, agent orchestration, context management, RAG architectures and/or MCP tool development.\n\n - Proven ability to lead cross-functional technical initiatives involving multiple teams and stakeholders, driving alignment and delivery in ambiguous environments.\n\n - Excellent communication skills, translating complex architectural decisions into clear narratives for Product, Design and senior leadership.\n\n - Product-minded mindset, balancing technical excellence with pragmatic delivery — comfortable proving value via POCs before scaling platform capabilities.\n\n - Experience with Nubank’s stack or similar patterns: BDC (Backend-Driven Content), and broader mobile/frontend ecosystems.\n\nWill be a Plus\n\n - Experience with Flutter at the intersection of design systems and code generation.\n\n - Hands-on experience building or integrating AI coding agents (e.g., Claude Code, Devin, Cursor) into team workflows.\n\n - Familiarity with workflow orchestration platforms, agent farms or multi-agent systems.\n\n - Understanding of analytical architectures, experimentation platforms, feature flags and progressive rollout strategies for generated experiences.\n\n - Prior experience productizing internal developer tools or platforms that serve large engineering orgs.\n\n - Contributions to open-source AI developer tools or active presence in the AI-for-developers community.\n\n\nLOCATION FOR THIS OPPORTUNITY\n\nThis role can be based in one of the following hubs:\n\n - Toronto, Canada\n\n - São Paulo, Brazil\n\n - Rio de Janeiro, Brazil\n\n - Campinas, Brazil\n\n - Belo Horizonte, Brazil \n\n\nWORK MODEL FOR THIS ROLE\n\n - Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ https://building.nubank.com/nu-hybrid-work-model/\n\n\nOUR BENEFITS – GLOBAL ROLES\n\nFor global, multi-location roles like this, our benefits package is competitive in each country and generally includes:\n\n - Competitive compensation and the opportunity of earning equity at Nu\n\n - Health / Medical Insurance\n\n - Life Insurance (and AD&D where applicable)\n\n - Extended maternity and paternity leaves\n\n - Nucleo – our learning platform of courses\n\n - NuLanguage – our language learning program\n\n - NuCare – our mental health and wellness assistance program\n\n - Paid time off and local holidays\n\n - Retirement / savings plans (e.g., 401(k), HSA/FSA in the US; country-specific plans elsewhere)\n\n - Work-from-home allowance\n\n - Relocation assistance package, if applicable\n\nDetails for each location will be shared during the process, aligned with local regulations and practices.\n\n\nJOIN US\n\nIf you want to define how an AI-native bank designs and ships product experiences — turning agentic workflows, design systems and code generation into everyday tools for hundreds of teams — we’d love to hear from you.\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c6a08b89-8455-4a2d-b736-a35a6f9ae4d9","title":"Lead Business Control Officer - Global Credit Card","department":"Product","team":"Product","employmentType":"FullTime","location":"Virginia","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-06T21:30:57.405+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Virginia","addressCountry":"United States","addressLocality":"Virginia"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/c6a08b89-8455-4a2d-b736-a35a6f9ae4d9","applyUrl":"https://jobs.ashbyhq.com/nubank/c6a08b89-8455-4a2d-b736-a35a6f9ae4d9/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
As a Lead Business Control Officer (BCO) for the Global Credit Card business, you will play a critical role in strengthening Nu’s first line of defense and enabling sustainable growth of our credit card portfolio globally. You will partner closely with senior leaders across Global Credit Card, Product, Operations, and Risk to proactively identify, assess, and manage non-financial risks, ensuring that business objectives are achieved with a strong and efficient control environment.
You will be a hands-on leader, setting the bar for risk excellence while enabling innovation. You will help establish and continuously evolve the BCO model for Global Credit Card, embedding risk ownership in the first line, challenging how we work today, and helping us build best-in-class risk management practices.
Acting as the primary first-line risk partner for the Global Credit Card business, balancing risk management with business objectives and customer impact.
Driving a thorough understanding of end-to-end processes, risks, and controls across the Global Credit Card lifecycle, from product design and onboarding to servicing, collections, and support.
Designing, assessing, and continuously improving internal controls to ensure risks are identified, mitigated, and monitored effectively.
Leading and coordinating first-line risk management activities, including risk and control self-assessments (RCSA), loss and risk event management, issue remediation, and continuous improvement initiatives.
Ensuring strong governance, risk, and compliance practices in alignment with internal policies, global frameworks, and applicable external regulations.
Supporting product and feature development by bringing a proactive risk lens to strategic decisions, business cases, and go-to-market plans.
Defining, tracking, and reporting meaningful risk and control metrics (KPIs/KRIs) that enable effective monitoring of the control environment and timely decision-making.
Building and running pragmatic, non-bureaucratic governance forums that bring together key stakeholders to discuss risks, controls, incidents, and remediation plans.
Preparing and presenting clear, concise risk reports and updates to senior leadership and relevant governance bodies.
Partnering with second and third lines of defense to ensure alignment, transparency, and effective challenge, while maintaining strong ownership of risks in the first line.
Contributing to the ongoing evolution of the BCO framework at Nu, sharing best practices, proposing improvements, and helping shape how we operate as a global first-line risk team.
Proven experience working with credit card products and businesses, preferably in a global or multi-market environment.
Solid experience in non-financial risk management, operational risk, or related risk disciplines within financial services or fintech.
Strong understanding of risk and control frameworks, governance, and regulatory expectations for consumer credit products.
Experience designing, assessing, and improving processes and internal controls, including documentation and process mapping.
Proven ability to influence and build strong relationships with stakeholders at different levels of the organization, including senior leaders.
A hands-on, ownership-driven mindset, with the ability to dive deep into details while keeping a strategic view of risks and priorities.
Strong analytical and problem-solving skills, with the ability to translate complex issues into clear actions and decisions.
Excellent communication skills in English, with the ability to convey risk topics in a clear, concise, and structured way.
Independence, proactivity, and a strong desire to challenge the status quo and improve how we work.
Nice to have
Experience in first-line risk roles directly embedded in business or product teams.
Prior exposure to SOX or similar internal control over financial reporting frameworks.
Experience working with teams across different countries and cultures.
Knowledge of data, analytics, or tooling that can help automate and enhance risk and control monitoring.
Virgínia (DC Metro)
Opportunity of earning equity at Nu.
Medical Insurance.
Dental and Vision Insurance.
Life Insurance and AD&D.
Extended maternity and paternity leaves.
Nucleo - Our learning platform of courses.
NuLanguage - Our language learning program.
NuCare - Our mental health and wellness assistance program.
401K.
Saving Plans - Health Saving Account and Flexible Spending Account.
Work-from-home Allowance.
Relocation Assistance Package, if applicable.
Hybrid 2-3 times | week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/.
We offer relocation package for those who are available to be relocated to the DC region.
Explore how we build products, technology, and experiences at Nu:
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE\n\nAs a Lead Business Control Officer (BCO) for the Global Credit Card business, you will play a critical role in strengthening Nu’s first line of defense and enabling sustainable growth of our credit card portfolio globally. You will partner closely with senior leaders across Global Credit Card, Product, Operations, and Risk to proactively identify, assess, and manage non-financial risks, ensuring that business objectives are achieved with a strong and efficient control environment.\n\nYou will be a hands-on leader, setting the bar for risk excellence while enabling innovation. You will help establish and continuously evolve the BCO model for Global Credit Card, embedding risk ownership in the first line, challenging how we work today, and helping us build best-in-class risk management practices.\n\n\n\nYOU’LL BE RESPONSIBLE FOR\n\n - Acting as the primary first-line risk partner for the Global Credit Card business, balancing risk management with business objectives and customer impact.\n\n - Driving a thorough understanding of end-to-end processes, risks, and controls across the Global Credit Card lifecycle, from product design and onboarding to servicing, collections, and support.\n\n - Designing, assessing, and continuously improving internal controls to ensure risks are identified, mitigated, and monitored effectively.\n\n - Leading and coordinating first-line risk management activities, including risk and control self-assessments (RCSA), loss and risk event management, issue remediation, and continuous improvement initiatives.\n\n - Ensuring strong governance, risk, and compliance practices in alignment with internal policies, global frameworks, and applicable external regulations.\n\n - Supporting product and feature development by bringing a proactive risk lens to strategic decisions, business cases, and go-to-market plans.\n\n - Defining, tracking, and reporting meaningful risk and control metrics (KPIs/KRIs) that enable effective monitoring of the control environment and timely decision-making.\n\n - Building and running pragmatic, non-bureaucratic governance forums that bring together key stakeholders to discuss risks, controls, incidents, and remediation plans.\n\n - Preparing and presenting clear, concise risk reports and updates to senior leadership and relevant governance bodies.\n\n - Partnering with second and third lines of defense to ensure alignment, transparency, and effective challenge, while maintaining strong ownership of risks in the first line.\n\n - Contributing to the ongoing evolution of the BCO framework at Nu, sharing best practices, proposing improvements, and helping shape how we operate as a global first-line risk team.\n\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\n - Proven experience working with credit card products and businesses, preferably in a global or multi-market environment.\n\n - Solid experience in non-financial risk management, operational risk, or related risk disciplines within financial services or fintech.\n\n - Strong understanding of risk and control frameworks, governance, and regulatory expectations for consumer credit products.\n\n - Experience designing, assessing, and improving processes and internal controls, including documentation and process mapping.\n\n - Proven ability to influence and build strong relationships with stakeholders at different levels of the organization, including senior leaders.\n\n - A hands-on, ownership-driven mindset, with the ability to dive deep into details while keeping a strategic view of risks and priorities.\n\n - Strong analytical and problem-solving skills, with the ability to translate complex issues into clear actions and decisions.\n\n - Excellent communication skills in English, with the ability to convey risk topics in a clear, concise, and structured way.\n\n - Independence, proactivity, and a strong desire to challenge the status quo and improve how we work.\n\nNice to have\n\n - Experience in first-line risk roles directly embedded in business or product teams.\n\n - Prior exposure to SOX or similar internal control over financial reporting frameworks.\n\n - Experience working with teams across different countries and cultures.\n\n - Knowledge of data, analytics, or tooling that can help automate and enhance risk and control monitoring.\n\n\n\nLOCATION FOR THIS OPPORTUNITY\n\nVirgínia (DC Metro)\n\n\n\n\nOUR BENEFITS (UNITED STATES)\n\n - Opportunity of earning equity at Nu.\n\n - Medical Insurance.\n\n - Dental and Vision Insurance.\n\n - Life Insurance and AD&D.\n\n - Extended maternity and paternity leaves.\n\n - Nucleo - Our learning platform of courses.\n\n - NuLanguage - Our language learning program.\n\n - NuCare - Our mental health and wellness assistance program.\n\n - 401K.\n\n - Saving Plans - Health Saving Account and Flexible Spending Account.\n\n - Work-from-home Allowance.\n\n - Relocation Assistance Package, if applicable.\n\n\n\nWORK MODEL FOR THIS ROLE\n\nHybrid 2-3 times | week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/.\n\nWe offer relocation package for those who are available to be relocated to the DC region.\n\n\n\nLEARN MORE ABOUT HOW WE BUILD AT NU\n\nExplore how we build products, technology, and experiences at Nu:\n\n - https://building.nubank.com.br\n\n - https://youtube.com/@building.nubank\n\n - https://open.spotify.com/show/4hAJnAkYKXl42hLXa4LmVQ\n\n \n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":"$129.6K – $162K • Restricted Stock Units in a discritionary model","scrapeableCompensationSalarySummary":"$129.6K - $162K","compensationTiers":[{"id":"e2d356ff-2752-4066-81a1-8d0c8105a3f6","tierSummary":"162,000 $129.6K – $162K • Restricted Stock Units in a discritionary model","title":null,"additionalInformation":"Restricted Stock Units in a discritionary model","components":[{"id":"820c05ed-6470-4161-8bc8-4cfc1f43c9ed","summary":"162,000 $129.6K – $162K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":129600,"maxValue":162000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":129600,"maxValue":162000}]}},{"id":"9f47e824-95da-4a23-913c-81abbef86ca2","title":"Credit Risk Specialist ","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-06T19:44:45.484+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/9f47e824-95da-4a23-913c-81abbef86ca2","applyUrl":"https://jobs.ashbyhq.com/nubank/9f47e824-95da-4a23-913c-81abbef86ca2/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
As a Credit Risk Specialist, you'll own how the provisioning process actually runs. Your focus is the reliability, scalability, and observability of the credit-risk data and model pipeline — the orchestration, data-quality checks, and platform capabilities that let our risk models run correctly every cycle, supporting model monitoring, use and process controls.
You bring a credit-risk analyst's judgment to the numbers, but your day-to-day is making the pipeline robust, automated, and self-monitoring. This is a role for someone who leans over data — strong on data science / ML pipeline maintenance, comfortable in code, and motivated by turning processes into dependable, low-touch systems.
You’ll be Responsible for
Own pipeline reliability — build, maintain, and harden the data pipelines that feed the ECL calculation, so each cycle runs low-touch and fully reproducible.
Maintain the model-scoring pipeline — operationalize and productionize risk models (e.g. PD/EAD/LGD scoring runs), keeping the path from model hand-off to production standardized and repeatable.
Manage upstream dependencies — make the pipeline resilient to external data changes; detect breakage early.
Build data-quality and monitoring alerts — instrument the pipeline so data and process issues surface automatically before they reach the numbers.
Advance the platform roadmap — contribute deliberate, roadmapped improvements so the platform stays ahead of new demands.
Collaborate across data engineering, modeling, and finance — partner with the teams whose data you consume and whose reports you feed.
Support controls and audit — help capture control and data-quality evidence continuously from source systems rather than by hand each cycle
Bachelor's degree in Engineering, Computer Science, Data Science, Statistics, Math, Physics, Economics, or a related quantitative field.
Strong coding and data engineering skills — SQL and Python, with hands-on experience building and maintaining data / ML pipelines.
Experience keeping data science or machine-learning pipelines in production — scheduling, monitoring, data-quality checks, and debugging failures.
Analytical, problem-solving mindset, genuinely motivated to work with data and learn from it.
Working understanding of credit risk concepts and how portfolio data maps to risk metrics.
Adaptability to a dynamic way of working.
Location
Sao Paulo, Brazil
Work model
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration.
Office requirement
2 days per week at the office.
BRAZIL JOBS:
Chance of earning equity at Nubank
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE \n\nAs a Credit Risk Specialist, you'll own how the provisioning process actually runs. Your focus is the reliability, scalability, and observability of the credit-risk data and model pipeline — the orchestration, data-quality checks, and platform capabilities that let our risk models run correctly every cycle, supporting model monitoring, use and process controls.\n\nYou bring a credit-risk analyst's judgment to the numbers, but your day-to-day is making the pipeline robust, automated, and self-monitoring. This is a role for someone who leans over data — strong on data science / ML pipeline maintenance, comfortable in code, and motivated by turning processes into dependable, low-touch systems.\n\nYou’ll be Responsible for \n\n - Own pipeline reliability — build, maintain, and harden the data pipelines that feed the ECL calculation, so each cycle runs low-touch and fully reproducible.\n\n - Maintain the model-scoring pipeline — operationalize and productionize risk models (e.g. PD/EAD/LGD scoring runs), keeping the path from model hand-off to production standardized and repeatable.\n\n - Manage upstream dependencies — make the pipeline resilient to external data changes; detect breakage early.\n\n - Build data-quality and monitoring alerts — instrument the pipeline so data and process issues surface automatically before they reach the numbers.\n\n - Advance the platform roadmap — contribute deliberate, roadmapped improvements so the platform stays ahead of new demands.\n\n - Collaborate across data engineering, modeling, and finance — partner with the teams whose data you consume and whose reports you feed.\n\n - Support controls and audit — help capture control and data-quality evidence continuously from source systems rather than by hand each cycle\n\n\n\n \n\n\nWHAT WE'RE LOOKING FOR SOMEONE WHO HAS\n\n - Bachelor's degree in Engineering, Computer Science, Data Science, Statistics, Math, Physics, Economics, or a related quantitative field.\n\n - Strong coding and data engineering skills — SQL and Python, with hands-on experience building and maintaining data / ML pipelines.\n\n - Experience keeping data science or machine-learning pipelines in production — scheduling, monitoring, data-quality checks, and debugging failures.\n\n - Analytical, problem-solving mindset, genuinely motivated to work with data and learn from it.\n\n - Working understanding of credit risk concepts and how portfolio data maps to risk metrics.\n\n - Adaptability to a dynamic way of working.\n\n\nWORK SETUP \n\nLocation\n\nSao Paulo, Brazil \n\nWork model\n\n Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration.\n\nOffice requirement\n\n2 days per week at the office.\n\n \n\n\nOUR BENEFITS \n\nBRAZIL JOBS:\n\n - Chance of earning equity at Nubank \n\n - Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0a9a3238-cdb9-40f4-b07f-1b108147103b","title":"AI Risk Management Senior Specialist","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-24T20:38:38.883+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/0a9a3238-cdb9-40f4-b07f-1b108147103b","applyUrl":"https://jobs.ashbyhq.com/nubank/0a9a3238-cdb9-40f4-b07f-1b108147103b/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
This position sits within Nubank’s global risk management team and provides second-line oversight of risks arising from artificial intelligence and generative AI across the company. You will partner with AI Core, Engineering, Data, Information Security and other first-line teams from the earliest stages of initiatives, while maintaining independent challenge and accountability for risk governance.
The initial focus is to establish scalable AI risk oversight across the company, including risk assessments on cutting edge technologies, providing risk taxonomy, appetite, KRIs, risk and control matrices, control testing, incident oversight, and issue management.
You’ll be Responsible for
Shift-left risk management by partnering with the first line at the conception and design of AI initiatives, helping teams identify risks and shape proportionate response strategies.
Recommend and maintain the AI risk appetite statement, metrics, KRIs, and early-warning indicators, including thresholds and escalation logic.
Oversee risks introduced by AI and GenAI third-party providers, recommending governance requirements and baseline controls for their safe use.
Enforce consistent risk identification, recommend baseline controls, and independently test key controls.
Own control testing for AI-related scopes, prioritising the highest risks and most important controls.
Oversee AI-related incidents, connect them to risk governance, and feed lessons learned back into the taxonomy, controls, appetite, and monitoring approach.
Review and challenge first-line risk assessments, controls, and decisions.
Build strong working relationships with Model Risk, Information Security, Data Privacy, Technology Risk, Operational Risk, and other relevant risk teams to clarify roles, coordinate oversight, and avoid gaps or duplication.
Senior experience in technology, ideally in a second-line risk function or a risk-heavy technical role.
Fluency with GenAI and large language models, including the AI lifecycle and the non-model risks associated with data, access, resilience, third parties, agentic tool use, and guardrails.
Strong grounding in core risk practices, including risk assessments, control testing, and risk monitoring.
Familiarity with relevant governance, risk, and security frameworks, such as NIST AI RMF, the EU AI Act, NIST CSF, ISO/IEC 27001, and ISO 31000, with the judgment to apply them pragmatically.
A mindset of constructively challenging, and being able to partner with other teams to elaborate resilient and secure solutions.
Excellent communication and stakeholder management skills, with confidence engaging senior leaders and presenting a clear risk picture in governance forums.
Strong analytical, problem-solving, and decision-making skills, including the ability to address complex and ambiguous situations.
A pragmatic, builder’s mentality: comfortable standing up new frameworks and processes, operating with ambiguity, and balancing strong controls with simplicity and speed.
Strong team-working skills and the ability to build trust across functions, geographies, and lines of defense.
Bachelor’s degree in Computer Science, Engineering, Information Systems, Risk Management, Business, or a related field.
Significant experience in technology areas, risk management, AI implementation and governance or a related discipline.
Demonstrated experience translating technical or emerging risks into practical governance, policies, controls, metrics, and testing approaches.
Experience working with senior stakeholders and cross-functional teams in a fast-moving, technology-led organisation.
Experience operating across multiple countries or regulatory environments is a plus.
Professional fluency in English is expected.
Location
São Paulo, SP - Brazil
Work model
Hybrid
Office requirement
2-3 days per week at the office.
Chance of earning equity at Nubank
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE \n\n\nThis position sits within Nubank’s global risk management team and provides second-line oversight of risks arising from artificial intelligence and generative AI across the company. You will partner with AI Core, Engineering, Data, Information Security and other first-line teams from the earliest stages of initiatives, while maintaining independent challenge and accountability for risk governance.\n\nThe initial focus is to establish scalable AI risk oversight across the company, including risk assessments on cutting edge technologies, providing risk taxonomy, appetite, KRIs, risk and control matrices, control testing, incident oversight, and issue management.\n\nYou’ll be Responsible for \n\n - Shift-left risk management by partnering with the first line at the conception and design of AI initiatives, helping teams identify risks and shape proportionate response strategies.\n\n - Recommend and maintain the AI risk appetite statement, metrics, KRIs, and early-warning indicators, including thresholds and escalation logic.\n\n - Oversee risks introduced by AI and GenAI third-party providers, recommending governance requirements and baseline controls for their safe use.\n\n - Enforce consistent risk identification, recommend baseline controls, and independently test key controls.\n\n - Own control testing for AI-related scopes, prioritising the highest risks and most important controls.\n\n - Oversee AI-related incidents, connect them to risk governance, and feed lessons learned back into the taxonomy, controls, appetite, and monitoring approach.\n\n - Review and challenge first-line risk assessments, controls, and decisions.\n\n - Build strong working relationships with Model Risk, Information Security, Data Privacy, Technology Risk, Operational Risk, and other relevant risk teams to clarify roles, coordinate oversight, and avoid gaps or duplication.\n\n \n\n\nWHAT WE'RE LOOKING FOR SOMEONE WHO HAS\n\n - Senior experience in technology, ideally in a second-line risk function or a risk-heavy technical role.\n\n - Fluency with GenAI and large language models, including the AI lifecycle and the non-model risks associated with data, access, resilience, third parties, agentic tool use, and guardrails.\n\n - Strong grounding in core risk practices, including risk assessments, control testing, and risk monitoring.\n\n - Familiarity with relevant governance, risk, and security frameworks, such as NIST AI RMF, the EU AI Act, NIST CSF, ISO/IEC 27001, and ISO 31000, with the judgment to apply them pragmatically.\n\n - A mindset of constructively challenging, and being able to partner with other teams to elaborate resilient and secure solutions.\n\n - Excellent communication and stakeholder management skills, with confidence engaging senior leaders and presenting a clear risk picture in governance forums.\n\n - Strong analytical, problem-solving, and decision-making skills, including the ability to address complex and ambiguous situations.\n\n - A pragmatic, builder’s mentality: comfortable standing up new frameworks and processes, operating with ambiguity, and balancing strong controls with simplicity and speed.\n\n - Strong team-working skills and the ability to build trust across functions, geographies, and lines of defense.\n\n - Bachelor’s degree in Computer Science, Engineering, Information Systems, Risk Management, Business, or a related field.\n\n - Significant experience in technology areas, risk management, AI implementation and governance or a related discipline.\n\n - Demonstrated experience translating technical or emerging risks into practical governance, policies, controls, metrics, and testing approaches.\n\n - Experience working with senior stakeholders and cross-functional teams in a fast-moving, technology-led organisation.\n\n - Experience operating across multiple countries or regulatory environments is a plus.\n\n - Professional fluency in English is expected.\n\nLocation\n\nSão Paulo, SP - Brazil\n\nWork model\n\nHybrid\n\nOffice requirement\n\n2-3 days per week at the office.\n\n \n\n\nOUR BENEFITS \n\n - Chance of earning equity at Nubank\n\n - Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"40710e00-7e4a-4622-a2fd-6d43ce114a2e","title":"IT Risk Management Specialist","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-21T20:45:02.982+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/40710e00-7e4a-4622-a2fd-6d43ce114a2e","applyUrl":"https://jobs.ashbyhq.com/nubank/40710e00-7e4a-4622-a2fd-6d43ce114a2e/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
This position sits within Nubank’s global risk management team and provides second-line oversight of technology and information security risks across Nubank’s global systems, platforms, and processes. You will work closely with Engineering, Information Security, Data, Product, Business, and local Risk Management teams to identify, assess, and govern technology risks while enabling the company to grow safely and at speed.
The role combines hands-on risk assessment with stakeholder partnership, risk monitoring, control oversight, incident follow-up, and continuous improvement of IT Risk practices. You will help apply global frameworks and methodologies consistently across geographies, while considering local regulatory requirements and the characteristics of each technology environment.
Conduct IT and cybersecurity risk assessments across technology domains, platforms, products, features, and critical processes, identifying threats, vulnerabilities, potential impacts, and appropriate risk responses.
Assess and challenge technology risks associated with new products, features, systems, infrastructure, and material changes, helping teams identify and address risks early in the lifecycle.
Partner with Engineering, Information Security, Data, Product, Business, and local Risk Management teams to develop mitigation plans aligned with risk appetite, global standards, and applicable regulatory requirements.
Support the implementation and consistent application of global IT Risk frameworks, methodologies, policies, procedures, metrics, and governance practices across Nubank’s operations.
Implement, mMonitor and analyse Key Risk Indicators, metrics, and dashboards for technology and cybersecurity risks, identifying changes in risk exposure and escalating matters that require attention.
Prepare clear risk assessments, reports, and recommendations for technical stakeholders, senior management, governance forums, and risk committees.
Support independent control testing and the assessment of control effectiveness, documenting gaps and recommending practical risk mitigants and action plans.
Monitor technology, cybersecurity, and data-platform incidents; contribute to root-cause analysis, assess systemic implications, and connect remediation plans to the risk governance framework.
Provide IT and cybersecurity risk expertise for third-party services, cloud environments, APIs, telecommunications infrastructure, and other technology dependencies.
Monitor regulatory developments, emerging threats, technology changes, and industry practices, assessing their implications for Nubank’s IT Risk posture.
Contribute to risk-related inquiries, workshops, thematic reviews, and governance routines, translating technical topics into actionable risk guidance.
Identify opportunities to improve the efficiency, consistency, and scalability of IT Risk activities through data analytics, workflow automation, AI platforms, and other technology-enabled approaches.
Support the development of junior colleagues and contribute to the continuous improvement of the team’s practices, tools, and methodologies.
What We're Looking For Someone Who Has
Strong experience in technology areas, information security, IT risk management, internal controls or another risk-heavy technical role.
Solid understanding of modern technology environments, including information security fundamentals, cloud-native environments such as AWS and GCP, microservices, APIs, CI/CD pipelines, containers, serverless technologies, and distributed systems.
Strong grounding in risk assessment, risk analysis, mitigation planning, control effectiveness, incident management, risk monitoring, and governance reporting.
Familiarity with risk and security frameworks and regulatory expectations, such as NIST, ISO/IEC 27001, LGPD, and applicable financial-services requirements.
Ability to translate complex technical topics into clear business and risk-oriented insights for audiences with different levels of technical knowledge and seniority.
Constructive-challenge mindset, with the ability to remain independent while building effective partnerships with first-line teams.
Strong analytical and problem-solving skills, including the ability to structure ambiguous situations, prioritise risks, and make sound risk-based recommendations.
Excellent communication and stakeholder management skills.
Ability to work effectively across global and local teams, geographies, functions, and lines of defence.
Pragmatic and collaborative approach to risk management, balancing robust controls with simplicity, speed, and customer focus.
Strong ownership, organisation, attention to detail, and ability to manage multiple priorities in a fast-moving environment.
Bachelor’s degree in Computer Science, Engineering, Information Technology, Business, or a related field.
Relevant experience in cybersecurity, technology risk, IT risk management, information security, internal controls, or a related area.
Demonstrated experience working with technology teams and evaluating risks across cloud environments, applications, infrastructure, data platforms, or third-party services.
Experience contributing to risk frameworks, policies, control assessments, KRIs, incident management, regulatory responses, or risk governance processes.
Experience in a regulated financial institution or fintech is a plus.
Experience working across countries, global technology teams, or multiple regulatory environments is a plus.
Relevant certifications such as CISA, CISSP, CISM, CRISC, CHE, ISO 27001, or equivalent are a plus.
Advanced English communication skills, both written and verbal, are essential for this global role.
Location
São Paulo - SP, Brazil
Work model
Hybrid
Office requirement
2-3 days per week at the office.
Chance of earning equity at Nubank
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE \n\nThis position sits within Nubank’s global risk management team and provides second-line oversight of technology and information security risks across Nubank’s global systems, platforms, and processes. You will work closely with Engineering, Information Security, Data, Product, Business, and local Risk Management teams to identify, assess, and govern technology risks while enabling the company to grow safely and at speed.\n\nThe role combines hands-on risk assessment with stakeholder partnership, risk monitoring, control oversight, incident follow-up, and continuous improvement of IT Risk practices. You will help apply global frameworks and methodologies consistently across geographies, while considering local regulatory requirements and the characteristics of each technology environment.\n\n\n\nYOU’LL BE RESPONSIBLE FOR \n\n - Conduct IT and cybersecurity risk assessments across technology domains, platforms, products, features, and critical processes, identifying threats, vulnerabilities, potential impacts, and appropriate risk responses.\n\n - Assess and challenge technology risks associated with new products, features, systems, infrastructure, and material changes, helping teams identify and address risks early in the lifecycle.\n\n - Partner with Engineering, Information Security, Data, Product, Business, and local Risk Management teams to develop mitigation plans aligned with risk appetite, global standards, and applicable regulatory requirements.\n\n - Support the implementation and consistent application of global IT Risk frameworks, methodologies, policies, procedures, metrics, and governance practices across Nubank’s operations.\n\n - Implement, mMonitor and analyse Key Risk Indicators, metrics, and dashboards for technology and cybersecurity risks, identifying changes in risk exposure and escalating matters that require attention.\n\n - Prepare clear risk assessments, reports, and recommendations for technical stakeholders, senior management, governance forums, and risk committees.\n\n - Support independent control testing and the assessment of control effectiveness, documenting gaps and recommending practical risk mitigants and action plans.\n\n - Monitor technology, cybersecurity, and data-platform incidents; contribute to root-cause analysis, assess systemic implications, and connect remediation plans to the risk governance framework.\n\n - Provide IT and cybersecurity risk expertise for third-party services, cloud environments, APIs, telecommunications infrastructure, and other technology dependencies.\n\n - Monitor regulatory developments, emerging threats, technology changes, and industry practices, assessing their implications for Nubank’s IT Risk posture.\n\n - Contribute to risk-related inquiries, workshops, thematic reviews, and governance routines, translating technical topics into actionable risk guidance.\n\n - Identify opportunities to improve the efficiency, consistency, and scalability of IT Risk activities through data analytics, workflow automation, AI platforms, and other technology-enabled approaches.\n\n - Support the development of junior colleagues and contribute to the continuous improvement of the team’s practices, tools, and methodologies.\n \n\nWhat We're Looking For Someone Who Has\n\n - Strong experience in technology areas, information security, IT risk management, internal controls or another risk-heavy technical role.\n\n - Solid understanding of modern technology environments, including information security fundamentals, cloud-native environments such as AWS and GCP, microservices, APIs, CI/CD pipelines, containers, serverless technologies, and distributed systems.\n\n - Strong grounding in risk assessment, risk analysis, mitigation planning, control effectiveness, incident management, risk monitoring, and governance reporting.\n\n - Familiarity with risk and security frameworks and regulatory expectations, such as NIST, ISO/IEC 27001, LGPD, and applicable financial-services requirements.\n\n - Ability to translate complex technical topics into clear business and risk-oriented insights for audiences with different levels of technical knowledge and seniority.\n\n - Constructive-challenge mindset, with the ability to remain independent while building effective partnerships with first-line teams.\n\n - Strong analytical and problem-solving skills, including the ability to structure ambiguous situations, prioritise risks, and make sound risk-based recommendations.\n\n - Excellent communication and stakeholder management skills.\n\n - Ability to work effectively across global and local teams, geographies, functions, and lines of defence.\n\n - Pragmatic and collaborative approach to risk management, balancing robust controls with simplicity, speed, and customer focus.\n\n - Strong ownership, organisation, attention to detail, and ability to manage multiple priorities in a fast-moving environment.\n\n - Bachelor’s degree in Computer Science, Engineering, Information Technology, Business, or a related field.\n\n - Relevant experience in cybersecurity, technology risk, IT risk management, information security, internal controls, or a related area.\n\n - Demonstrated experience working with technology teams and evaluating risks across cloud environments, applications, infrastructure, data platforms, or third-party services.\n\n - Experience contributing to risk frameworks, policies, control assessments, KRIs, incident management, regulatory responses, or risk governance processes.\n\n - Experience in a regulated financial institution or fintech is a plus.\n\n - Experience working across countries, global technology teams, or multiple regulatory environments is a plus.\n\n - Relevant certifications such as CISA, CISSP, CISM, CRISC, CHE, ISO 27001, or equivalent are a plus.\n\n - Advanced English communication skills, both written and verbal, are essential for this global role.\n\nLocation\n\nSão Paulo - SP, Brazil\n\nWork model\n\nHybrid\n\nOffice requirement\n\n2-3 days per week at the office.\n\n \n\n\nOUR BENEFITS \n\n - Chance of earning equity at Nubank\n\n - Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1c1bb8d8-bb15-4f79-aa39-10f10104e22c","title":"Conduct Risk Specialist","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-10T14:46:04.711+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/1c1bb8d8-bb15-4f79-aa39-10f10104e22c","applyUrl":"https://jobs.ashbyhq.com/nubank/1c1bb8d8-bb15-4f79-aa39-10f10104e22c/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
About the position
We have an incredible opportunity for a Conduct Risk Specialist! Through our Integrity Program (\"Program\"), the Conduct Risk team prevents and detects unethical practices, fraud, and irregularities, ensures compliance with laws and regulations applicable to Nubank, and promotes an ethical and responsible culture globally.
You will play a relevant role managing the processes and controls of the Program. In this position, you will interact with multiple teams to strategically influence decisions and engage stakeholders in the activities required for Program compliance. Among the Specialist’s key responsibilities are advising on matters relevant to the Code of Conduct—for both internal (employees at all levels) and external (audit) audiences—and driving the continuous improvement of the Integrity Program.
You will be responsible for:
Management and governance of the Code of Conduct;
Conducting Anti-Corruption and Anti-Bribery Assessments;
Third-Party Anti-Corruption Due Diligence (Vendors and Partners);
Conflict of Interest management;
Reviewing Conduct Risk policies;
Developing, implementing, and monitoring Conduct Risk communications and training programs;
Planning, building, and executing monitoring activities and tests;
Managing the Integrity Program and providing support to Nubankers across all geographies where Nubank operates;
Monitoring regulatory changes and best practices related to the Integrity Program;
Creating and presenting internal and regulatory Integrity Program reports;
Implementing and tracking Integrity Program action plans.
We are looking for someone with:
Experience in structuring, implementing, or managing Integrity and Ethical Compliance Programs, preferably in the financial or technology sectors;
Experience in managing stakeholder relationships across all levels of the organization;
Strong analytical skills and comfort working with data, including the ability to structure analysis, participate in business decisions, and navigate across different Nubank domains/environments;
Experience in project management;
Exceptional written and verbal communication skills, with the ability to translate complex issues for both technical and non-technical audiences at all levels;
Mastery and practical application of key national and international anti-corruption laws and regulatory frameworks, including the Brazilian Anti-Corruption Act (Law No. 12,846/2013), FCPA (Foreign Corrupt Practices Act), UK Bribery Act, as well as familiarity with UNCAC, OECD, and OAS treaties and conventions;
Advanced English (mandatory) and Spanish (a plus);
Compliance certifications (e.g., CCEP-I) are considered a plus.
Location
São Paulo, Brazil
Work model
Hybrid
Office requirement
2-3 days per week at the office.
Chance of earning equity at Nubank
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
By submitting an application, I acknowledge that I have read and understand the Nubank Candidate Privacy Notice.
Nubank Candidate Privacy Notice
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\nAbout the position\n\nWe have an incredible opportunity for a Conduct Risk Specialist! Through our Integrity Program (\"Program\"), the Conduct Risk team prevents and detects unethical practices, fraud, and irregularities, ensures compliance with laws and regulations applicable to Nubank, and promotes an ethical and responsible culture globally.\n\nYou will play a relevant role managing the processes and controls of the Program. In this position, you will interact with multiple teams to strategically influence decisions and engage stakeholders in the activities required for Program compliance. Among the Specialist’s key responsibilities are advising on matters relevant to the Code of Conduct—for both internal (employees at all levels) and external (audit) audiences—and driving the continuous improvement of the Integrity Program.\n\n\n\nYou will be responsible for:\n\n - Management and governance of the Code of Conduct;\n\n - Conducting Anti-Corruption and Anti-Bribery Assessments;\n\n - Third-Party Anti-Corruption Due Diligence (Vendors and Partners);\n\n - Conflict of Interest management;\n\n - Reviewing Conduct Risk policies;\n\n - Developing, implementing, and monitoring Conduct Risk communications and training programs;\n\n - Planning, building, and executing monitoring activities and tests;\n\n - Managing the Integrity Program and providing support to Nubankers across all geographies where Nubank operates;\n\n - Monitoring regulatory changes and best practices related to the Integrity Program;\n\n - Creating and presenting internal and regulatory Integrity Program reports;\n\n - Implementing and tracking Integrity Program action plans.\n \n \n\nWe are looking for someone with:\n\n - Experience in structuring, implementing, or managing Integrity and Ethical Compliance Programs, preferably in the financial or technology sectors;\n\n - Experience in managing stakeholder relationships across all levels of the organization;\n\n - Strong analytical skills and comfort working with data, including the ability to structure analysis, participate in business decisions, and navigate across different Nubank domains/environments;\n\n - Experience in project management;\n\n - Exceptional written and verbal communication skills, with the ability to translate complex issues for both technical and non-technical audiences at all levels;\n\n - Mastery and practical application of key national and international anti-corruption laws and regulatory frameworks, including the Brazilian Anti-Corruption Act (Law No. 12,846/2013), FCPA (Foreign Corrupt Practices Act), UK Bribery Act, as well as familiarity with UNCAC, OECD, and OAS treaties and conventions;\n\n - Advanced English (mandatory) and Spanish (a plus);\n\n - Compliance certifications (e.g., CCEP-I) are considered a plus.\n\nLocation\n\nSão Paulo, Brazil\n\nWork model\n\nHybrid\n\nOffice requirement\n\n2-3 days per week at the office.\n\n \n\n\nOUR BENEFITS\n\n - Chance of earning equity at Nubank\n\n - Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.\n\nBy submitting an application, I acknowledge that I have read and understand the Nubank Candidate Privacy Notice.\n\nNubank Candidate Privacy Notice https://script.google.com/macros/s/AKfycbzQM3zufHPOWmXrulh93xgy0DQcCF6QEQPnX-B7q0DX-T4cfhiIdoDP4dh0ijN9_Myh/exec\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0aec9742-47be-4de8-bcf1-b4e77784a2a3","title":"Treasury Senior Specialist","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"Ciudad de México","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-20T20:51:18.043+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Mexico City","addressCountry":"Mexico","addressLocality":"Mexico City"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/0aec9742-47be-4de8-bcf1-b4e77784a2a3","applyUrl":"https://jobs.ashbyhq.com/nubank/0aec9742-47be-4de8-bcf1-b4e77784a2a3/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Invest the bank's excess liquidity under optimal conditions, within approved risk limits and permitted instruments.
Monitor and manage liquidity metrics: Value at Risk (VaR), Liquidity Coverage Ratio (LCR), and Net Stable Funding Ratio (NSFR).
Manage bank relationships, negotiating the best rates and terms.
Manage repo investments and account holdings.
Execute FX purchases based on orders from the financial operations teams.
Participate in bid placement at Banco de México bond auctions, including the new deposit and liquidity auctions the team is implementing.
Collaborate with finance, risk, and operations teams to develop new capabilities and bank-specific products.
Knowledge of ACLME.
Use AI tools to improve and automate treasury processes.
Who We're Looking For
Cash management experience, preferably in financial institutions.
Solid knowledge of Mexican banking regulation and treasury investment instruments.
Clear understanding of the split between front office (defines strategy and negotiates terms) and back office (executes money movements); back-office profiles looking to grow into front office are also welcome.
Current AMIB certification (level 3 or 5), or willingness to obtain it before starting.
Strategic vision: ability to go beyond day-to-day operations and propose improvements and new capabilities.
Mexico City, Mexico
Work model
[Hybrid / On-Site]
Office requirement
2 - 3 days per week at the office.
MEXICO JOBS:
Chance of earning equity at Nubank
Food Card
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
Holiday Bonus (\"Aguinaldo\") of 30 days of pay per year
17 days of paid vacation with 25% vacation bonus
Relocation Assistance Package, if applicable
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nKEY RESPONSIBILITIES\n\n - Invest the bank's excess liquidity under optimal conditions, within approved risk limits and permitted instruments.\n\n - Monitor and manage liquidity metrics: Value at Risk (VaR), Liquidity Coverage Ratio (LCR), and Net Stable Funding Ratio (NSFR).\n\n - Manage bank relationships, negotiating the best rates and terms.\n\n - Manage repo investments and account holdings.\n\n - Execute FX purchases based on orders from the financial operations teams.\n\n - Participate in bid placement at Banco de México bond auctions, including the new deposit and liquidity auctions the team is implementing.\n\n - Collaborate with finance, risk, and operations teams to develop new capabilities and bank-specific products.\n\n - Knowledge of ACLME.\n\n - Use AI tools to improve and automate treasury processes.\n\nWho We're Looking For\n\n - Cash management experience, preferably in financial institutions.\n\n - Solid knowledge of Mexican banking regulation and treasury investment instruments.\n\n - Clear understanding of the split between front office (defines strategy and negotiates terms) and back office (executes money movements); back-office profiles looking to grow into front office are also welcome.\n\n - Current AMIB certification (level 3 or 5), or willingness to obtain it before starting.\n\n - Strategic vision: ability to go beyond day-to-day operations and propose improvements and new capabilities.\n\n \n\n\nWORK SETUP \n\nMexico City, Mexico\n\nWork model\n\n[Hybrid / On-Site]\n\nOffice requirement\n\n2 - 3 days per week at the office.\n\n \n\n\nOUR BENEFITS \n\nMEXICO JOBS:\n\n - Chance of earning equity at Nubank\n\n - Food Card\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - Holiday Bonus (\"Aguinaldo\") of 30 days of pay per year\n\n - 17 days of paid vacation with 25% vacation bonus\n\n - Relocation Assistance Package, if applicable\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"bf401757-0e3c-48f2-bd14-4aaf3f6f0dc6","title":"Staff Software Engineer - Insurance","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Buenos Aires","address":{"postalAddress":{"addressRegion":"Buenos Aires","addressCountry":"Argentina","addressLocality":"Buenos Aires"}}}],"publishedAt":"2026-08-11T14:50:37.378+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/bf401757-0e3c-48f2-bd14-4aaf3f6f0dc6","applyUrl":"https://jobs.ashbyhq.com/nubank/bf401757-0e3c-48f2-bd14-4aaf3f6f0dc6/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
About the role
Our mission is to evolve the platform architecture and workflows that let Insurance scale across more customers, more products, and new markets, and to close the gap between AI capabilities built centrally and their reliable adoption in production.
As a Staff Software Engineer - Insurance, you will be a senior technical leader across two connected fronts: diagnosing and evolving our service architecture as the platform scales, and leading the rollout of AI/agentic tooling across the team's engineering workflow, from spec and code generation to testing and validation.
You will operate at platform scale, building infrastructure and practices other teams depend on, while partnering closely with Product, Data, Security, Compliance, and Insurance partners. You'll be part of a lean, entrepreneurial team that delivers outsized business impact while protecting millions of customers, sitting at the intersection of embedded insurance, Nu's most important customer surfaces, and our insurer partners. This team is also one of the earliest adopters of agentic engineering within Nubank, putting you at the center of how that transformation actually happens.
You’ll be responsible for
Diagnosing and evolving our platform architecture to remove constraints on scale, supporting a growing user base, expanding product portfolio, and global expansion.
Providing AI-first engineering leadership, setting the standards and practices for how the team builds and evolves with AI/agentic tooling.
Cutting through ambiguity, surfacing trade-offs and aligning cross-functional teams (Product, Data, Security, Compliance, Insurance partners) around clear outcomes.
Ensuring observability for AI systems and platform services in production (tracing, logging, alerting).
Mentoring engineers on technical approach across both architecture and AI/agentic best practices, raising the team's execution level over time.
Evaluating and incorporating both internal (Nubank) and external AI tools and agents into our workflows, based on what best fits our needs.
Partnering with Nubank's central AI/platform teams and other BUs to share learnings and stay aligned on tooling direction.
Enabling more Nubankers to safely contribute to AI-powered products over time (engineers and non-engineers)
Embedding responsible, auditable practices in everything shipped, across platform and AI systems alike, per applicable regulations and internal risk standards.
We are looking for a person who has
Required
Proven technical leadership as a senior/staff engineer delivering high-impact, large-scale software systems in production.
Track record of mentoring and uplifting peers on technical approach and AI-native workflows.
Strong systems/platform engineering experience: architecture, CI/CD, test automation, able to evolve infrastructure to support reliable adoption of new technology.
Genuine interest and foundational knowledge of AI/LLM concepts, ready to build hands-on fluency with our agentic tooling.
Ownership mindset for rolling out AI/agentic tooling across a team, driving adoption of testing, CI/CD validation, and evaluation practices, not just personal use.
Strong full-stack thinking: ability to design maintainable codebases and APIs that bridge model inference/orchestration layers with user-facing surfaces.
Experience navigating ambiguous, cross-functional projects that require coordination across multiple business units and stakeholders.
Demonstrated strategic acumen, linking technical initiatives to business drivers such as operational efficiency, risk, and customer acquisition or engagement.
Experience in fintech or other regulated industries (e.g., financial services, insurance, payments) or similarly complex domains.
Advanced English for daily collaboration in a global environment.
Nice to Have
AI-first mindset with professional experience implementing LLMs, generative AI, agentic patterns and/or RAG systems in real-world products.
Solid understanding of prompt engineering, tool calling, context management, and agent loops, with ability to contribute to shared agent libraries and commands.
Experience building or contributing to automated test/CI-CD evaluation frameworks that catch and fix failures with minimal human intervention.
Background in insurance or embedded insurance products.
Experience scaling products across international markets and languages.
Familiarity with Portuguese and/or Spanish to read or review customer-facing copy (optional).
Prior experience in AI-first startups or big-tech environments with strong AI/ML teams.
Location for this opportunity
São Paulo, Buenos Aires
Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
For this role, we offer a competitive, global-level package that currently includes:
Competitive compensation and company equity
Bi-annual trips to Brazil to build relationships with coworkers
Top-tier Medical Insurance
Top-tier Dental and Vision Insurance
Generous time off and company holidays
Life Insurance and AD&D
Extended maternity and paternity leaves
NuLanguage – our language learning program
NuCare – our mental health and wellness assistance program
Specific benefits may vary slightly by country and will be detailed during the process.
If you want to help evolve the architecture and AI-powered workflows that let Nubank’s Insurance platform scale across products and markets — combining deep systems thinking with hands-on agentic engineering — we’d love to hear from you.
Apply now to be our Staff Software Engineer – Insurance.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\nAbout the role\n\nOur mission is to evolve the platform architecture and workflows that let Insurance scale across more customers, more products, and new markets, and to close the gap between AI capabilities built centrally and their reliable adoption in production.\n\nAs a Staff Software Engineer - Insurance, you will be a senior technical leader across two connected fronts: diagnosing and evolving our service architecture as the platform scales, and leading the rollout of AI/agentic tooling across the team's engineering workflow, from spec and code generation to testing and validation.\n\nYou will operate at platform scale, building infrastructure and practices other teams depend on, while partnering closely with Product, Data, Security, Compliance, and Insurance partners. You'll be part of a lean, entrepreneurial team that delivers outsized business impact while protecting millions of customers, sitting at the intersection of embedded insurance, Nu's most important customer surfaces, and our insurer partners. This team is also one of the earliest adopters of agentic engineering within Nubank, putting you at the center of how that transformation actually happens.\n\n\nYou’ll be responsible for\n\n - Diagnosing and evolving our platform architecture to remove constraints on scale, supporting a growing user base, expanding product portfolio, and global expansion.\n\n - Providing AI-first engineering leadership, setting the standards and practices for how the team builds and evolves with AI/agentic tooling.\n\n - Cutting through ambiguity, surfacing trade-offs and aligning cross-functional teams (Product, Data, Security, Compliance, Insurance partners) around clear outcomes.\n\n - Ensuring observability for AI systems and platform services in production (tracing, logging, alerting).\n\n - Mentoring engineers on technical approach across both architecture and AI/agentic best practices, raising the team's execution level over time.\n\n - Evaluating and incorporating both internal (Nubank) and external AI tools and agents into our workflows, based on what best fits our needs.\n\n - Partnering with Nubank's central AI/platform teams and other BUs to share learnings and stay aligned on tooling direction.\n\n - Enabling more Nubankers to safely contribute to AI-powered products over time (engineers and non-engineers)\n\n - Embedding responsible, auditable practices in everything shipped, across platform and AI systems alike, per applicable regulations and internal risk standards.\n \n\nWe are looking for a person who has\n\nRequired\n\n - Proven technical leadership as a senior/staff engineer delivering high-impact, large-scale software systems in production.\n\n - Track record of mentoring and uplifting peers on technical approach and AI-native workflows.\n\n - Strong systems/platform engineering experience: architecture, CI/CD, test automation, able to evolve infrastructure to support reliable adoption of new technology.\n\n - Genuine interest and foundational knowledge of AI/LLM concepts, ready to build hands-on fluency with our agentic tooling.\n\n - Ownership mindset for rolling out AI/agentic tooling across a team, driving adoption of testing, CI/CD validation, and evaluation practices, not just personal use.\n\n - Strong full-stack thinking: ability to design maintainable codebases and APIs that bridge model inference/orchestration layers with user-facing surfaces.\n\n - Experience navigating ambiguous, cross-functional projects that require coordination across multiple business units and stakeholders.\n\n - Demonstrated strategic acumen, linking technical initiatives to business drivers such as operational efficiency, risk, and customer acquisition or engagement.\n\n - Experience in fintech or other regulated industries (e.g., financial services, insurance, payments) or similarly complex domains.\n\n - Advanced English for daily collaboration in a global environment.\n\n\n\nNice to Have\n\n - AI-first mindset with professional experience implementing LLMs, generative AI, agentic patterns and/or RAG systems in real-world products.\n\n - Solid understanding of prompt engineering, tool calling, context management, and agent loops, with ability to contribute to shared agent libraries and commands.\n\n - Experience building or contributing to automated test/CI-CD evaluation frameworks that catch and fix failures with minimal human intervention.\n\n - Background in insurance or embedded insurance products.\n\n - Experience scaling products across international markets and languages.\n\n - Familiarity with Portuguese and/or Spanish to read or review customer-facing copy (optional).\n\n - Prior experience in AI-first startups or big-tech environments with strong AI/ML teams.\n\n\n\nLocation for this opportunity\n\n - São Paulo, Buenos Aires\n\n\n\n\nWORK MODEL FOR THIS ROLE\n\n - Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/\n\n\n\n\nOUR BENEFITS\n\nFor this role, we offer a competitive, global-level package that currently includes:\n\n \n\n - Competitive compensation and company equity\n\n - Bi-annual trips to Brazil to build relationships with coworkers\n\n - Top-tier Medical Insurance\n\n - Top-tier Dental and Vision Insurance\n\n - Generous time off and company holidays\n\n - Life Insurance and AD&D\n\n - Extended maternity and paternity leaves\n\n - NuLanguage – our language learning program\n\n - NuCare – our mental health and wellness assistance program\n\nSpecific benefits may vary slightly by country and will be detailed during the process.\n\n\n\n\nJOIN US\n\nIf you want to help evolve the architecture and AI-powered workflows that let Nubank’s Insurance platform scale across products and markets — combining deep systems thinking with hands-on agentic engineering — we’d love to hear from you.\n\nApply now to be our Staff Software Engineer – Insurance.\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"4fddc7b7-7881-4d95-aaf7-fbdd1b4b85be","title":"Model Risk Senior Specialist","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-17T12:40:13.876+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/4fddc7b7-7881-4d95-aaf7-fbdd1b4b85be","applyUrl":"https://jobs.ashbyhq.com/nubank/4fddc7b7-7881-4d95-aaf7-fbdd1b4b85be/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
About The Team
At Nubank, we rely heavily on data, machine learning, and other quantitative models & techniques to drive our strategy and deliver the best experience and products to our customers.
The position holder will be part of the Model Risk team within Nubank's Risk Management structure.
The Model Risk team is the second line of defense for our models. Our mission is to ensure that Nubank relies on world-class solutions that enable optimal, sustainable decision-making. We act by providing independent review & challenge of models, staying tuned to cutting-edge techniques, and aligning with business, customer, and regulatory needs. We also work to identify and control risks related to our models, as well as to define and implement feedback loops to continuously improve them.
You'll be responsible for
Conduct independent reviews of quantitative models based on statistical and machine learning techniques, identifying and validating models' uses, hypotheses, data, methodologies and compliance with regulatory requirements.
Provide effective challenges, identify risks and enhancement opportunities, engaging with stakeholders to strengthen our decision-making tools.
Propose and monitor KPIs to explain how model performance impacts Nubank's business.
Discuss and report model risk status and independent opinions with different stakeholders, including senior managers and regulators.
Follow up on how models are applied and used in the business, understanding their practical impact on decisions and contributing to feedback loops.
Develop playbooks and toolkits (Python, Scala, AI Agents, etc.) to optimize model reviews, ongoing model monitoring, and assess the impact of models on decisions.
Be exposed to different types of decisions and processes (e.g. credit, fraud, operations) and different countries.
Contribute to keeping Nubank's model risk governance and standards continuously updated, incorporating new techniques and new model applications as they emerge.
Work in a multicultural, diverse and highly skilled environment.
We are looking for a person who has
Experience with development and/or validation of quantitative and/or machine learning models, specifically applied to the credit cycle, fraud prevention or related decision-making processes.
Data Science skills, with knowledge of machine learning tools and techniques.
Strong programming skills.
Proactive, autonomous and able to learn fast, with strong analytical and problem-solving skills, motivated by challenges.
Organized and detail-oriented, without losing track of the big picture.
Excellent communication and interpersonal skills, able to discuss complex topics with both technical and non-technical stakeholders.
English language proficiency.
Challenge business models to find enhancement opportunities
Preferred Qualifications
Analytical, problem-solving, and passionate about manipulating data in order to learn from it
Academic or professional experience in statistical and mathematical model application and/or validation, and/or experience in credit risk management and/or other risk management frameworks.
Bachelor’s degree in Engineering, Economics, Math, Statistics, Physics or related fields
Great coding skills (SQL, Python, Scala, Databricks, Github, Cursor or other similar programming languages)
Desirable knowledge of model risk regulation, such as SR 11-7 (FED) and PRA SS1/23.
Master's degree or relevant undergraduate scientific project.
Location for this opportunity (City, Country)
São Paulo, Brazil
Work Model for this Role
Option 1: Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Chance of earning equity at Nubank;
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\nAbout The Team\n\nAt Nubank, we rely heavily on data, machine learning, and other quantitative models & techniques to drive our strategy and deliver the best experience and products to our customers.\n\nThe position holder will be part of the Model Risk team within Nubank's Risk Management structure.\n\nThe Model Risk team is the second line of defense for our models. Our mission is to ensure that Nubank relies on world-class solutions that enable optimal, sustainable decision-making. We act by providing independent review & challenge of models, staying tuned to cutting-edge techniques, and aligning with business, customer, and regulatory needs. We also work to identify and control risks related to our models, as well as to define and implement feedback loops to continuously improve them.\n\n\n\nYou'll be responsible for\n\n - Conduct independent reviews of quantitative models based on statistical and machine learning techniques, identifying and validating models' uses, hypotheses, data, methodologies and compliance with regulatory requirements.\n\n - Provide effective challenges, identify risks and enhancement opportunities, engaging with stakeholders to strengthen our decision-making tools.\n\n - Propose and monitor KPIs to explain how model performance impacts Nubank's business.\n\n - Discuss and report model risk status and independent opinions with different stakeholders, including senior managers and regulators.\n\n - Follow up on how models are applied and used in the business, understanding their practical impact on decisions and contributing to feedback loops.\n\n - Develop playbooks and toolkits (Python, Scala, AI Agents, etc.) to optimize model reviews, ongoing model monitoring, and assess the impact of models on decisions.\n\n - Be exposed to different types of decisions and processes (e.g. credit, fraud, operations) and different countries.\n\n - Contribute to keeping Nubank's model risk governance and standards continuously updated, incorporating new techniques and new model applications as they emerge.\n\n - Work in a multicultural, diverse and highly skilled environment.\n\n\n\nWe are looking for a person who has\n\n - Experience with development and/or validation of quantitative and/or machine learning models, specifically applied to the credit cycle, fraud prevention or related decision-making processes.\n\n - Data Science skills, with knowledge of machine learning tools and techniques.\n\n - Strong programming skills.\n\n - Proactive, autonomous and able to learn fast, with strong analytical and problem-solving skills, motivated by challenges.\n\n - Organized and detail-oriented, without losing track of the big picture.\n\n - Excellent communication and interpersonal skills, able to discuss complex topics with both technical and non-technical stakeholders.\n\n - English language proficiency.\n\n - Challenge business models to find enhancement opportunities\n\n\n\nPreferred Qualifications\n\n - Analytical, problem-solving, and passionate about manipulating data in order to learn from it\n\n - Academic or professional experience in statistical and mathematical model application and/or validation, and/or experience in credit risk management and/or other risk management frameworks.\n\n - Bachelor’s degree in Engineering, Economics, Math, Statistics, Physics or related fields\n\n - Great coding skills (SQL, Python, Scala, Databricks, Github, Cursor or other similar programming languages)\n\n - Desirable knowledge of model risk regulation, such as SR 11-7 (FED) and PRA SS1/23.\n\n - Master's degree or relevant undergraduate scientific project.\n\n\n\nLocation for this opportunity (City, Country)\n\n - São Paulo, Brazil\n \n \n\nWork Model for this Role\n\n - Option 1: Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/\n\n \n\n\nOUR BENEFITS \n\n - Chance of earning equity at Nubank;\n\n - Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"26bd868d-1afc-4477-9a44-07fb3b87124f","title":"AML & OFAC Specialist | USA","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"Miami","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-24T21:58:57.917+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Florida","addressCountry":"United States","addressLocality":"Miami"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/26bd868d-1afc-4477-9a44-07fb3b87124f","applyUrl":"https://jobs.ashbyhq.com/nubank/26bd868d-1afc-4477-9a44-07fb3b87124f/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
The US FinCrime team, a component of Nu’s Global FinCrime Risk Department, is dedicated to the prevention of Anti-Money Laundering/Combating the Financing of Terrorism (AML/CFT) and sanctions violations. Its core mission is to manage the US AML/CFT and Sanctions program, ensuring regulatory adherence. This includes assessing the execution of related activities and promoting the standardization and efficiency of policies, processes, and systems.
As a team, our mission is to continuously develop the global management of money laundering, terrorist financing and sanctions‑prevention risks, strengthening organizational culture, policies and internal controls, preventing reputational and legal risks, and ensuring Nubank’s sustainable international growth.
In your role as an AML & OFAC Specialist within the AML Governance team, you will assess internal control efficacy and oversee systems supporting our AML/CFT and Sanctions program. Adhering to BSA and OFAC guidelines, your primary responsibilities will include:
Provide advisory to the 1LOD and various internal stakeholders on the adherence to the AML/CFT/ OFAC program requirements, FinCEN directives and internal policies and procedures.
Assist with updating governing documentation and procedures to guarantee the AML/sanctions program remains accurate, effective, and regulatory defensible.
Perform risk-based quality control and quality assurance testing of existing AML and Sanctions controls, documenting conclusions, communicating control weaknesses or gaps and tracking of corrective actions until closure.
Conduct scheduled and ad hoc testing of scenario thresholds, sanctions match logic, and detection rules, customer risk rating calibrations and updates, including above-the-line (ATL) and below-the-line (BTL) testing, and any model updates as needed. Work with internal and external stakeholders as needed.
Perform routine monitoring of transaction monitoring tools, sanctions screening filters, validating the proper updates were made to ensure control effectiveness. Perform BSA operational tasks as needed during testing activities.
Assist with the implementation of a new transaction monitoring system by assisting with the calibration of rules and procedures and conducting second level review of AML alerts as needed.
Support the AML Governance and Quality Control specialist by maintaining accurate, up-to-date model documentation and testing records.
Assist with AML and sanctions review of vendor assessments.
Data Quality & Reconciliation: Execute data reconciliation checks between core banking systems and compliance applications, document exceptions, and assist with root-cause analysis.
Reporting & Documentation: Maintain audit-ready test logs, evidence repositories, and performance dashboards for management and regulatory review.
Cross-Functional Collaboration: Partner with AML analytics, 1LOD teams, Compliance, and external vendors to facilitate system updates, support audits, and implement continuous process improvements.
Contribute to the development of the monitoring and testing plan, including any Global Program requirements.
Ad Hoc Support: Assist with ad hoc requests and tasks from the Partner Bank and other projects assigned by management including international efforts.
A Bachelor's, Master's, or Law degree is required in a discipline such as Business Administration, Accounting, Economics, Engineering, Finance, Information Technology, or a Risk Management-related field.
Minimum of 5 years of professional experience, ideally within AML, Sanctions, Business analytics, Risk Management, or other control functions.
Prior experience in monitoring/testing or quality control roles in AML, Audit or Risk.
Prior AML and or KYC investigations experience in the digital asset, payments, and/or Fintech space.
Previous experience collaborating with global teams.
Strong analytical, problem-solving, and critical thinking abilities, with the capacity to translate complex technical data into actionable business insights.
Excellent communication and interpersonal skills, enabling effective engagement with stakeholders across various teams and seniority levels.
Fluency in Portuguese and/or Spanish is a plus.
Enthusiasm for Artificial Intelligence and coding skills (e.g., SQL, Python, Scala, or similar programming languages) are a plus.
Willingness to relocate to Miami, FL
Opportunity of earning equity at Nu
Medical Insurance
Dental and Vision Insurance
Life Insurance and AD&D
Extended maternity and paternity leaves
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
Extended maternity and paternity leaves
401K
Saving Plans - Health Saving Account and Flexible Spending Account
Work-from-home Allowance
Relocation Assistance Package, if applicable.
Total compensation includes base salary, RSUs and benefits. Base salary range: US$92k - US$115k.
Location
[Miami, USA]
Work model
Hybrid
Office requirement
2 days per week at the office.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE TEAM:\n\nThe US FinCrime team, a component of Nu’s Global FinCrime Risk Department, is dedicated to the prevention of Anti-Money Laundering/Combating the Financing of Terrorism (AML/CFT) and sanctions violations. Its core mission is to manage the US AML/CFT and Sanctions program, ensuring regulatory adherence. This includes assessing the execution of related activities and promoting the standardization and efficiency of policies, processes, and systems.\n\nAs a team, our mission is to continuously develop the global management of money laundering, terrorist financing and sanctions‑prevention risks, strengthening organizational culture, policies and internal controls, preventing reputational and legal risks, and ensuring Nubank’s sustainable international growth.\n\n\n\n\nYOU WILL BE RESPONSIBLE FOR\n\nIn your role as an AML & OFAC Specialist within the AML Governance team, you will assess internal control efficacy and oversee systems supporting our AML/CFT and Sanctions program. Adhering to BSA and OFAC guidelines, your primary responsibilities will include:\n\n\n\n\nKEY RESPONSIBILITIES:\n\n - Provide advisory to the 1LOD and various internal stakeholders on the adherence to the AML/CFT/ OFAC program requirements, FinCEN directives and internal policies and procedures.\n\n - Assist with updating governing documentation and procedures to guarantee the AML/sanctions program remains accurate, effective, and regulatory defensible.\n\n - Perform risk-based quality control and quality assurance testing of existing AML and Sanctions controls, documenting conclusions, communicating control weaknesses or gaps and tracking of corrective actions until closure.\n\n - Conduct scheduled and ad hoc testing of scenario thresholds, sanctions match logic, and detection rules, customer risk rating calibrations and updates, including above-the-line (ATL) and below-the-line (BTL) testing, and any model updates as needed. Work with internal and external stakeholders as needed.\n\n - Perform routine monitoring of transaction monitoring tools, sanctions screening filters, validating the proper updates were made to ensure control effectiveness. Perform BSA operational tasks as needed during testing activities.\n\n - Assist with the implementation of a new transaction monitoring system by assisting with the calibration of rules and procedures and conducting second level review of AML alerts as needed.\n\n - Support the AML Governance and Quality Control specialist by maintaining accurate, up-to-date model documentation and testing records.\n\n - Assist with AML and sanctions review of vendor assessments.\n\n - Data Quality & Reconciliation: Execute data reconciliation checks between core banking systems and compliance applications, document exceptions, and assist with root-cause analysis.\n\n - Reporting & Documentation: Maintain audit-ready test logs, evidence repositories, and performance dashboards for management and regulatory review.\n\n - Cross-Functional Collaboration: Partner with AML analytics, 1LOD teams, Compliance, and external vendors to facilitate system updates, support audits, and implement continuous process improvements.\n\n - Contribute to the development of the monitoring and testing plan, including any Global Program requirements.\n\n - Ad Hoc Support: Assist with ad hoc requests and tasks from the Partner Bank and other projects assigned by management including international efforts.\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\n\n\nQUALIFICATIONS & SKILLS\n\n - A Bachelor's, Master's, or Law degree is required in a discipline such as Business Administration, Accounting, Economics, Engineering, Finance, Information Technology, or a Risk Management-related field.\n\n - Minimum of 5 years of professional experience, ideally within AML, Sanctions, Business analytics, Risk Management, or other control functions.\n\n - Prior experience in monitoring/testing or quality control roles in AML, Audit or Risk.\n\n - Prior AML and or KYC investigations experience in the digital asset, payments, and/or Fintech space.\n\n - Previous experience collaborating with global teams.\n\n\nKEY SKILLS:\n\n - Strong analytical, problem-solving, and critical thinking abilities, with the capacity to translate complex technical data into actionable business insights.\n\n - Excellent communication and interpersonal skills, enabling effective engagement with stakeholders across various teams and seniority levels.\n\n - Fluency in Portuguese and/or Spanish is a plus.\n\n - Enthusiasm for Artificial Intelligence and coding skills (e.g., SQL, Python, Scala, or similar programming languages) are a plus.\n\n - Willingness to relocate to Miami, FL\n\n\nBENEFITS\n\n - Opportunity of earning equity at Nu\n\n - Medical Insurance\n\n - Dental and Vision Insurance\n\n - Life Insurance and AD&D\n\n - Extended maternity and paternity leaves\n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - NuCare - Our mental health and wellness assistance program\n\n - Extended maternity and paternity leaves\n\n - 401K\n\n - Saving Plans - Health Saving Account and Flexible Spending Account\n\n - Work-from-home Allowance\n\n - Relocation Assistance Package, if applicable.\n\nTotal compensation includes base salary, RSUs and benefits. Base salary range: US$92k - US$115k.\n\nLocation\n\n[Miami, USA] \n\nWork model\n\nHybrid \n\nOffice requirement\n\n2 days per week at the office.\n\n \n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f760df5f-3ee5-4729-bc75-1bc243294313","title":"Senior Systems Engineer - Computing Squad ","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Toronto","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-12T22:26:19.596+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/f760df5f-3ee5-4729-bc75-1bc243294313","applyUrl":"https://jobs.ashbyhq.com/nubank/f760df5f-3ee5-4729-bc75-1bc243294313/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
As a Senior contributor within the Computing Squad, you will be in contact with critical pieces of foundational infrastructure where the majority of Nubank's workloads run, including Kubernetes, AWS, Network, and Service Communications. You will contribute to our Computing product strategy, find opportunities to improve our infrastructure, and set a high technical standard for the team.
What You’ll Be Responsible For
Contribute to our Computing product roadmap by identifying improvement opportunities within your team's scope, working closely with peers and Product Managers.
Proactively identify and pursue opportunities to improve our infrastructure in areas like performance, costs, and governance, focusing on your team's systems.
Act as a technical reference within the team, mentoring more junior engineers through code reviews, pair programming, and documentation to support a high-quality technical environment.
Participate in technical forums and cross-functional discussions, documenting and communicating technical decisions clearly to stakeholders within your immediate team or project.
Identify potential technical and product issues within your area of ownership, proposing design decisions to mitigate them.
Analyze problems to uncover root causes and develop effective solutions for team-level challenges, with a focus on medium-term impact.
Understand the technical aspects, capabilities, and limitations of the systems you own, contributing to discussions and incremental improvements.
Must-have
Experience and knowledge of cloud platforms (AWS).
Strong understanding and hands-on experience with Kubernetes and AWS EKS.
Experience with access management (AWS IAM, Role management).
Experience with scaling tools like Karpenter, KEDA, and HPA.
Experience with the Golang programming language.
A passion for sharing knowledge and mentoring other engineers.
Creativity and analytical thinking to find opportunities to improve our Computing Platform.
Our Benefits
Total compensation includes base salary, RSUs and benefits. Base salary range: $184.000 - $210.000
Health Insurance
Life Insurance
Pension Plan
Extended maternity and paternity leaves
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
Vacations
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\n\n\nABOUT THE ROLE\n\nAs a Senior contributor within the Computing Squad, you will be in contact with critical pieces of foundational infrastructure where the majority of Nubank's workloads run, including Kubernetes, AWS, Network, and Service Communications. You will contribute to our Computing product strategy, find opportunities to improve our infrastructure, and set a high technical standard for the team.\n\nWhat You’ll Be Responsible For\n\nContribute to our Computing product roadmap by identifying improvement opportunities within your team's scope, working closely with peers and Product Managers.\n\n - Proactively identify and pursue opportunities to improve our infrastructure in areas like performance, costs, and governance, focusing on your team's systems.\n\n - Act as a technical reference within the team, mentoring more junior engineers through code reviews, pair programming, and documentation to support a high-quality technical environment.\n\n - Participate in technical forums and cross-functional discussions, documenting and communicating technical decisions clearly to stakeholders within your immediate team or project.\n\n - Identify potential technical and product issues within your area of ownership, proposing design decisions to mitigate them.\n\n - Analyze problems to uncover root causes and develop effective solutions for team-level challenges, with a focus on medium-term impact.\n\n - Understand the technical aspects, capabilities, and limitations of the systems you own, contributing to discussions and incremental improvements.\n \n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\n Must-have\n\nExperience and knowledge of cloud platforms (AWS).\n\n - Strong understanding and hands-on experience with Kubernetes and AWS EKS.\n\n - Experience with access management (AWS IAM, Role management).\n\n - Experience with scaling tools like Karpenter, KEDA, and HPA.\n\n - Experience with the Golang programming language.\n\n - A passion for sharing knowledge and mentoring other engineers.\n\nCreativity and analytical thinking to find opportunities to improve our Computing Platform.\n\nOur Benefits\n\n - Total compensation includes base salary, RSUs and benefits. Base salary range: $184.000 - $210.000\n\n - Health Insurance\n\n - Life Insurance\n\n - Pension Plan\n\n - Extended maternity and paternity leaves \n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - NuCare - Our mental health and wellness assistance program\n\n - Vacations\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f5199850-837d-4e43-8531-2e5740bd6278","title":"Senior Security Engineer (Application Security)","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Campinas","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"Campinas"}}},{"location":"Belo Horizonte","address":{"postalAddress":{"addressRegion":"Minas Gerais","addressCountry":"Brazil","addressLocality":"Belo Horizonte"}}},{"location":"Rio de Janeiro","address":{"postalAddress":{"addressRegion":"Rio de Janeiro","addressCountry":"Brazil","addressLocality":"Rio de Janeiro"}}}],"publishedAt":"2026-08-12T23:04:03.214+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/f5199850-837d-4e43-8531-2e5740bd6278","applyUrl":"https://jobs.ashbyhq.com/nubank/f5199850-837d-4e43-8531-2e5740bd6278/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
About the team
The Application Security team is part of the Information Security area. The team focuses on proactive hunting for and mitigating potential security threats on Nubank to protect our customers' financial assets and data. For that, we perform many tasks such as embedding and developing security controls on the applications, supporting all engineers during the software development lifecycle.
Our AppSec team is at the forefront of enabling secure innovation at Nubank. We believe security should be an enabler, not a blocker, and we build scalable solutions to help developers ship secure code without friction. From designing AI-powered threat modeling tools to automating security in CI/CD, our work impacts every Nubanker engineer.
About the role
As a Security Engineer in our Application Security (AppSec) team, you will be part of the group responsible for enabling secure software development practices across Nubank’s entire engineering organization. We support teams working with a diverse technology stack – including Clojure, Python, Go for backend and Kotlin, Swift, Dart for mobile – by embedding security into their SDLC.
This role is ideal for someone with a strong foundation in application security concepts, who enjoys working closely with engineering teams to drive security best practices, and who has a keen interest in emerging areas such as AI security and threat modeling.
Your mission will include helping design and deploy security tools in our CI/CD pipelines (SAST, DAST, SCA), performing threat modeling for new projects, supporting security reviews, and contributing to the automation of AppSec processes, including those involving new AI technologies like Model Context Protocol (MCP) Servers and agents.
You'll be responsible for
Embed security practices into the SDLC across backend, mobile, and web applications.
Deploy and maintain security tools (SAST, DAST, SCA, MAST) in CI/CD pipelines.
Perform threat modeling and security reviews for new and existing projects.
Develop scripts and tools (Python, Go, Bash) to automate security checks and processes.
Collaborate with engineering teams to explain and remediate vulnerabilities.
Support AI-related security initiatives, ensuring safe adoption of ML/AI features in products.
Contribute to the evolution of internal security guidelines and baselines.
Participate in cross-functional discussions to align security requirements with business goals.
Solid understanding of application security concepts and secure software development practices.
Hands-on experience with CI/CD pipelines and implementing security tools (e.g., SAST, DAST, SCA).
Knowledge of scripting/programming with commonly used languages like Python, Go, bash, etc for automation and tooling.
Familiarity with container security tools (e.g., Trivy, Aqua).
Experience working with modern software architectures: Web, Mobile, APIs, and MCPs.
Strong communication and collaboration skills to work with multi-disciplinary teams.
Nice to Have
Previous experience conducting security assessments in distributed systems environments.
Experience with tools like Semgrep, Fortify, Checkmarx, Veracode.
Experience with pipeline tools like Github Actions, Gitlab Workflow, others.
Experience with AI security concepts and emerging AI/ML security risks.
Familiarity with threat modeling methodologies (e.g., STRIDE, PASTA, OWASP Threat Dragon).
Knowledge of regulatory and compliance requirements relevant to financial services.
São Paulo, Brazil
Campinas, Brazil
Rio de Janeiro, Brazil
Belo Horizonte, Brazil
Chance of earning equity at Nubank
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\nAbout the team\n\nThe Application Security team is part of the Information Security area. The team focuses on proactive hunting for and mitigating potential security threats on Nubank to protect our customers' financial assets and data. For that, we perform many tasks such as embedding and developing security controls on the applications, supporting all engineers during the software development lifecycle.\nOur AppSec team is at the forefront of enabling secure innovation at Nubank. We believe security should be an enabler, not a blocker, and we build scalable solutions to help developers ship secure code without friction. From designing AI-powered threat modeling tools to automating security in CI/CD, our work impacts every Nubanker engineer.\n\nAbout the role\n\nAs a Security Engineer in our Application Security (AppSec) team, you will be part of the group responsible for enabling secure software development practices across Nubank’s entire engineering organization. We support teams working with a diverse technology stack – including Clojure, Python, Go for backend and Kotlin, Swift, Dart for mobile – by embedding security into their SDLC.\n\nThis role is ideal for someone with a strong foundation in application security concepts, who enjoys working closely with engineering teams to drive security best practices, and who has a keen interest in emerging areas such as AI security and threat modeling.\n\nYour mission will include helping design and deploy security tools in our CI/CD pipelines (SAST, DAST, SCA), performing threat modeling for new projects, supporting security reviews, and contributing to the automation of AppSec processes, including those involving new AI technologies like Model Context Protocol (MCP) Servers and agents.\n\nYou'll be responsible for\nEmbed security practices into the SDLC across backend, mobile, and web applications.\n\n - Deploy and maintain security tools (SAST, DAST, SCA, MAST) in CI/CD pipelines.\n\n - Perform threat modeling and security reviews for new and existing projects.\n\n - Develop scripts and tools (Python, Go, Bash) to automate security checks and processes.\n\n - Collaborate with engineering teams to explain and remediate vulnerabilities.\n\n - Support AI-related security initiatives, ensuring safe adoption of ML/AI features in products.\n\n - Contribute to the evolution of internal security guidelines and baselines.\n\n - Participate in cross-functional discussions to align security requirements with business goals.\n \n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\n\nMUST-HAVE\n\n - Solid understanding of application security concepts and secure software development practices.\n\n - Hands-on experience with CI/CD pipelines and implementing security tools (e.g., SAST, DAST, SCA).\n\n - Knowledge of scripting/programming with commonly used languages like Python, Go, bash, etc for automation and tooling.\n\n - Familiarity with container security tools (e.g., Trivy, Aqua).\n\n - Experience working with modern software architectures: Web, Mobile, APIs, and MCPs.\n\n - Strong communication and collaboration skills to work with multi-disciplinary teams.\n\n\n\n\nNice to Have\n\n - Previous experience conducting security assessments in distributed systems environments.\n\n - Experience with tools like Semgrep, Fortify, Checkmarx, Veracode.\n\n - Experience with pipeline tools like Github Actions, Gitlab Workflow, others.\n\n - Experience with AI security concepts and emerging AI/ML security risks.\n\n - Familiarity with threat modeling methodologies (e.g., STRIDE, PASTA, OWASP Threat Dragon).\n\n - Knowledge of regulatory and compliance requirements relevant to financial services.\n\n\n\nLOCATION\n\nSão Paulo, Brazil\nCampinas, Brazil \nRio de Janeiro, Brazil \nBelo Horizonte, Brazil\n\n\n\nOUR BENEFITS\n\n - Chance of earning equity at Nubank\n\n - Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\n\n\nWORK MODEL FOR THIS ROLE\n\nHybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/\n\n \n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ce062357-135c-41b2-aa30-0e3d12da09a0","title":"Controllership Specialist - Regulatory ","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-14T22:12:58.840+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/ce062357-135c-41b2-aa30-0e3d12da09a0","applyUrl":"https://jobs.ashbyhq.com/nubank/ce062357-135c-41b2-aa30-0e3d12da09a0/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
We are looking for a professional to join the Regulatory & Accounting Specifications (RAS) team, which is responsible for translating new products, features, and regulatory changes into clear, auditable, and implementable accounting and regulatory definitions.
This role covers the process from the initial assessment of a product or feature through implementation, testing, and delivery of specifications to partner teams. It is an opportunity to work at the intersection of Controllership, Product, Engineering, financial platforms, R2R, Tax, and regulatory teams.
Assess the accounting feasibility and regulatory requirements of new products and features.
Identify impacts on accounting accounts, financial flows, entities, events, systems, and regulatory reports.
Define and document the end-to-end accounting flow, including events, debits, credits, recognition timing, and integrations.
Prepare and maintain Accounting Specifications, Rulebooks, scenario simulations, Accounting Memos, and decision records.
Define, request, or review accounting accounts and their mappings when necessary.
Assess impacts on regulatory reports and support the definition of the required logic, data, and controls.
Participate in accounting tests and validate consistency across product transactions, the ledger, the ERP, and regulatory reports.
Identify accounting, regulatory, audit, and implementation risks that may affect product launches.
Work with Product, Engineering, Finance Platform, R2R, FAR, GPA, Tax, FP&A, Legal, and other partner teams to resolve questions and dependencies.
Follow up on automation gaps and technical debt, ensuring that any manual activities have appropriate documentation, data, and controls.
Maintain complete, traceable, and up-to-date documentation throughout the product lifecycle.
Support audit inquiries and requests from regulatory authorities related to specifications owned by the team.
Experience in accounting, controllership, financial products, regulatory reporting, or related areas.
Knowledge of applicable accounting principles, including IFRS and/or Brazilian GAAP.
Ability to interpret operations and translate them into accounting rules, data flows, and implementation requirements.
Strong written and verbal communication in English
Analytical mindset, with strong attention to detail and the ability to investigate complex scenarios.
Strong written and verbal communication skills to document decisions and align with technical and business teams.
Ability to work autonomously, organize priorities, and drive topics end to end.
Interest or experience working with systems, data, ledgers, ERPs, automation, and accounting close processes.
Ability to collaborate in a multidisciplinary and fast-changing environment.
Location
Sao Paulo, Brazil
Work model
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration
Office requirement
2 days per week at the office.
Chance of earning equity at Nubank
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE \n\nWe are looking for a professional to join the Regulatory & Accounting Specifications (RAS) team, which is responsible for translating new products, features, and regulatory changes into clear, auditable, and implementable accounting and regulatory definitions.\n\nThis role covers the process from the initial assessment of a product or feature through implementation, testing, and delivery of specifications to partner teams. It is an opportunity to work at the intersection of Controllership, Product, Engineering, financial platforms, R2R, Tax, and regulatory teams.\n\n\n\nYOU’LL BE RESPONSIBLE FOR \n\n - Assess the accounting feasibility and regulatory requirements of new products and features.\n\n - Identify impacts on accounting accounts, financial flows, entities, events, systems, and regulatory reports.\n\n - Define and document the end-to-end accounting flow, including events, debits, credits, recognition timing, and integrations.\n\n - Prepare and maintain Accounting Specifications, Rulebooks, scenario simulations, Accounting Memos, and decision records.\n\n - Define, request, or review accounting accounts and their mappings when necessary.\n\n - Assess impacts on regulatory reports and support the definition of the required logic, data, and controls.\n\n - Participate in accounting tests and validate consistency across product transactions, the ledger, the ERP, and regulatory reports.\n\n - Identify accounting, regulatory, audit, and implementation risks that may affect product launches.\n\n - Work with Product, Engineering, Finance Platform, R2R, FAR, GPA, Tax, FP&A, Legal, and other partner teams to resolve questions and dependencies.\n\n - Follow up on automation gaps and technical debt, ensuring that any manual activities have appropriate documentation, data, and controls.\n\n - Maintain complete, traceable, and up-to-date documentation throughout the product lifecycle.\n\n - Support audit inquiries and requests from regulatory authorities related to specifications owned by the team.\n\n \n\n\nWHAT WE'RE LOOKING FOR SOMEONE WHO HAS\n\n - Experience in accounting, controllership, financial products, regulatory reporting, or related areas.\n\n - Knowledge of applicable accounting principles, including IFRS and/or Brazilian GAAP.\n\n - Ability to interpret operations and translate them into accounting rules, data flows, and implementation requirements.\n\n - Strong written and verbal communication in English\n\n - Analytical mindset, with strong attention to detail and the ability to investigate complex scenarios.\n\n - Strong written and verbal communication skills to document decisions and align with technical and business teams.\n\n - Ability to work autonomously, organize priorities, and drive topics end to end.\n\n - Interest or experience working with systems, data, ledgers, ERPs, automation, and accounting close processes.\n\n - Ability to collaborate in a multidisciplinary and fast-changing environment.\n\n \n\n\nWORK SETUP \n\nLocation\n\nSao Paulo, Brazil \n\nWork model\nHybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration\n\nOffice requirement\n\n2 days per week at the office.\n\n\n\nOUR BENEFITS \n\n - Chance of earning equity at Nubank \n\n - Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\n\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ce2fa4ff-c690-484b-a563-cabb860ceac5","title":"Tech Lead Software Engineer - SRE","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-14T12:15:59.371+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/ce2fa4ff-c690-484b-a563-cabb860ceac5","applyUrl":"https://jobs.ashbyhq.com/nubank/ce2fa4ff-c690-484b-a563-cabb860ceac5/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
The U.S. Market team is launching a differentiated financial product in the largest and most demanding financial market in the world. We’re iterating quickly on real customer signals while building systems that will eventually serve customers at Nubank scale. That combination — early-stage velocity, regulatory weight, and high reliability expectations, requires an engineer whose primary mandate is reliability, scale, and operational excellence.
This role exists to make sure the systems we’re building today can be trusted in production tomorrow, and to set the bar for what “production-ready” means on this team. The engineer in this role delivers their mandate by writing production code, shaping architecture, and engineering the systems themselves — not by absorbing operational load.
Define and operate against SLOs. Establish meaningful SLIs and SLOs with product and engineering partners, manage error budgets, and use them as real inputs to prioritization rather than dashboards no one reads.
Build the observability layer. Improve metrics, logs, traces, and alerting so issues are detected early, attributed precisely, and debugged with code-level confidence. Push instrumentation upstream into the services we own.
Lead incident response. Act as incident commander when needed, drive blameless postmortems, and turn findings into concrete engineering work that lands. Build the muscle in the team so this isn’t centralized in any one person.
Reduce toil through engineering. Identify repetitive operational work and eliminate it with software — automation, self-healing behavior, better defaults, better tooling — rather than absorbing it as ongoing overhead.
Production Hardening. Stress-test designs for partial failure, dependency degradation, traffic spikes, and adversarial inputs. Run capacity and performance work before incidents arise. Ensure resiliency primitives are tuned and working correctly.
Make change safe and fast. Improve release safety through progressive delivery, feature flags, canaries, rollbacks, and tested migrations. Help the squad ship faster and with lower blast radius.
Improve developer experience especially where it removes operational friction or improves change safety. Where internal tooling or platform gaps slow the team down, build or contribute the fix. Prefer leverage over heroics.
Partner across disciplines. Work closely with product, platform, security, compliance, and other engineering teams. Translate reliability and risk tradeoffs into language each audience can act on.
Raise the engineering bar. Mentor engineers, review hard designs and PRs, and shape technical standards across the squad. Lead through clarity and judgment, not authority.
Track record of owning services in production — not just shipping them, but being the engineer responsible for how they behave under real load and real failure.
Experience defining and operating against SLOs/SLIs, and using error budgets to influence engineering and product decisions.
Experience leading incident response and writing postmortems that produced durable improvements.
Hands-on experience with observability tooling (metrics, structured logging, distributed tracing) and using it to diagnose nontrivial production issues.
Deep system design experience: distributed services, asynchronous messaging, storage tradeoffs, API design, idempotency, consistency, backpressure, and graceful degradation.
Significant industry experience building and operating production software systems in a high-ownership engineering environment.
Comfort operating in modern cloud environments (e.g., AWS/GCP), containerized workloads, and CI/CD pipelines, and reasoning about their failure modes.
Demonstrated technical leadership: influencing architecture across teams, mentoring strong engineers, and making the people around you better.
Pragmatism. You can hold a high reliability bar while still helping a fast-moving squad ship.
Location for this opportunity (City, Country)
São Paulo, Brazil
Chance of earning equity at Nubank
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Explore how we build technology at Nubank:
🎥 youtube.com/@building.nubank ↗
🎧 Listen to our stories on Spotify ↗
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\n\nABOUT THE ROLE\n\nThe U.S. Market team is launching a differentiated financial product in the largest and most demanding financial market in the world. We’re iterating quickly on real customer signals while building systems that will eventually serve customers at Nubank scale. That combination — early-stage velocity, regulatory weight, and high reliability expectations, requires an engineer whose primary mandate is reliability, scale, and operational excellence.\n\nThis role exists to make sure the systems we’re building today can be trusted in production tomorrow, and to set the bar for what “production-ready” means on this team. The engineer in this role delivers their mandate by writing production code, shaping architecture, and engineering the systems themselves — not by absorbing operational load.\n\n\nYOU'LL BE RESPONSIBLE FOR\n\nDefine and operate against SLOs. Establish meaningful SLIs and SLOs with product and engineering partners, manage error budgets, and use them as real inputs to prioritization rather than dashboards no one reads.\n\n - Build the observability layer. Improve metrics, logs, traces, and alerting so issues are detected early, attributed precisely, and debugged with code-level confidence. Push instrumentation upstream into the services we own.\n\n - Lead incident response. Act as incident commander when needed, drive blameless postmortems, and turn findings into concrete engineering work that lands. Build the muscle in the team so this isn’t centralized in any one person.\n\n - Reduce toil through engineering. Identify repetitive operational work and eliminate it with software — automation, self-healing behavior, better defaults, better tooling — rather than absorbing it as ongoing overhead.\n\n - Production Hardening. Stress-test designs for partial failure, dependency degradation, traffic spikes, and adversarial inputs. Run capacity and performance work before incidents arise. Ensure resiliency primitives are tuned and working correctly.\n\n - Make change safe and fast. Improve release safety through progressive delivery, feature flags, canaries, rollbacks, and tested migrations. Help the squad ship faster and with lower blast radius.\n\n - Improve developer experience especially where it removes operational friction or improves change safety. Where internal tooling or platform gaps slow the team down, build or contribute the fix. Prefer leverage over heroics.\n\n - Partner across disciplines. Work closely with product, platform, security, compliance, and other engineering teams. Translate reliability and risk tradeoffs into language each audience can act on.\n\n - Raise the engineering bar. Mentor engineers, review hard designs and PRs, and shape technical standards across the squad. Lead through clarity and judgment, not authority.\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\nTrack record of owning services in production — not just shipping them, but being the engineer responsible for how they behave under real load and real failure.\n\n - Experience defining and operating against SLOs/SLIs, and using error budgets to influence engineering and product decisions.\n\n - Experience leading incident response and writing postmortems that produced durable improvements.\n\n - Hands-on experience with observability tooling (metrics, structured logging, distributed tracing) and using it to diagnose nontrivial production issues.\n\n - Deep system design experience: distributed services, asynchronous messaging, storage tradeoffs, API design, idempotency, consistency, backpressure, and graceful degradation.\n\n - Significant industry experience building and operating production software systems in a high-ownership engineering environment.\n\n - Comfort operating in modern cloud environments (e.g., AWS/GCP), containerized workloads, and CI/CD pipelines, and reasoning about their failure modes.\n\n - Demonstrated technical leadership: influencing architecture across teams, mentoring strong engineers, and making the people around you better.\n\n - Pragmatism. You can hold a high reliability bar while still helping a fast-moving squad ship.\n\nLocation for this opportunity (City, Country)\n\n - São Paulo, Brazil\n\n\nOUR BENEFITS\n\n\n - Chance of earning equity at Nubank\n\n - Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\n\nWORK MODEL FOR THIS ROLE\n\nHybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ \n\n \n\nExplore how we build technology at Nubank:\n\n🔗 https://building.nubank.com.br/building.nubank.com.br http://building.nubank.com.br ↗\n\n🎥 https://www.youtube.com/@building.nubankyoutube.com/@building.nubank http://youtube.com/@building.nubank ↗\n\n🎧 Listen to our stories on Spotify https://open.spotify.com/show/4hAJnAkYKXl42hLXa4LmVQ ↗\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"44354acb-76dc-4979-b88e-567a34fc65fc","title":"Compliance Expert","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"Ciudad de México","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-20T20:45:09.973+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Mexico City","addressCountry":"Mexico","addressLocality":"Mexico City"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/44354acb-76dc-4979-b88e-567a34fc65fc","applyUrl":"https://jobs.ashbyhq.com/nubank/44354acb-76dc-4979-b88e-567a34fc65fc/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
The Compliance Team has a very special role in our mission: support the company’s growth by identifying the regulatory risks that NU faces; designing and implementing controls to protect Nu from such risks; and by providing advisory to the Business on regulations and internal policies to create the best product or service that follows with these external and internal regulations and standards.
Responsibilities assigned to you might be related to:
Research regulations and project management for its implementation.
Project management related to new regulations and licensing processes.
Lead efforts and align requirements towards new financial licenses.
Evaluate from a compliance perspective new products and features to be launched.
Keep other teams abreast of requirements by researching regulatory and filing information; writing and communicating guidelines.
Provide advisory to other teams about the regulation to establish new processes or controls.
Monitor and respond to inquiries received from Regulators, Auto Regulatory bodies or Auditors.
Create and update Compliance policies and procedures.
Liaise and work closely with various teams to enhance systems and processes related to Compliance.
Coordinate or support regulatory reviews or audits.
Support in identifying regulatory gaps and tracking its implementation.
We believe in
Entrepreneurship spirit;
Exceptional team chemistry;
Ownership
How We Work
You act like you own the company where you work
You are enthusiastic about building partnership with other teams
You are willing to go the extra mile and getting involved in many areas
You challenge the status quo
You thrive in dynamic, fast-paced, results-oriented teams
You are hungry and enjoy being constantly challenged to learn and do more
Requirements
+7 years' or above experience in regulatory compliance, AML or regulatory areas for Banks, SOFIPO and/or Fintechs.
Proven experience in filing and obtention of financial licenses such as Fintech or Bank and project management for that.
Experience with CNBV & Banxico regulatory requirements for Financial Institutions.
Ability to develop policies and procedures from scratch and implement them.
Ability to conduct regulatory advisory and law interpretation by providing consultation to business areas as well as internal clients.
Ability to tackle complex problems involving several topics/variables, such as business, regulatory, finance and product.
Ability to work and lead through influence multidisciplinary teams (product, software engineering, data science, analysts and customer service).
Self-starter and ability to work independently.
Great team player, communication (written and verbal) and listening skills.
Fluency in both English and Spanish.
The position is based in Mexico City, Mexico
Work model
[Hybrid / On-Site]
Office requirement
2 days per week at the office.
MEXICO JOBS:
Chance of earning equity at Nubank
Food Card
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
Holiday Bonus (\"Aguinaldo\") of 30 days of pay per year
17 days of paid vacation with 25% vacation bonus
Relocation Assistance Package, if applicable
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nOUR COMPLIANCE CHAPTER\n\nThe Compliance Team has a very special role in our mission: support the company’s growth by identifying the regulatory risks that NU faces; designing and implementing controls to protect Nu from such risks; and by providing advisory to the Business on regulations and internal policies to create the best product or service that follows with these external and internal regulations and standards.\n\nResponsibilities assigned to you might be related to:\n\n - Research regulations and project management for its implementation.\n\n - Project management related to new regulations and licensing processes.\n\n - Lead efforts and align requirements towards new financial licenses.\n\n - Evaluate from a compliance perspective new products and features to be launched.\n\n - Keep other teams abreast of requirements by researching regulatory and filing information; writing and communicating guidelines.\n\n - Provide advisory to other teams about the regulation to establish new processes or controls.\n\n - Monitor and respond to inquiries received from Regulators, Auto Regulatory bodies or Auditors.\n\n - Create and update Compliance policies and procedures.\n\n - Liaise and work closely with various teams to enhance systems and processes related to Compliance.\n\n - Coordinate or support regulatory reviews or audits.\n\n - Support in identifying regulatory gaps and tracking its implementation.\n\nWe believe in\n\n - Entrepreneurship spirit;\n\n - Exceptional team chemistry;\n\n - Ownership\n\nHow We Work\n\n - You act like you own the company where you work\n\n - You are enthusiastic about building partnership with other teams\n\n - You are willing to go the extra mile and getting involved in many areas\n\n - You challenge the status quo\n\n - You thrive in dynamic, fast-paced, results-oriented teams\n\n - You are hungry and enjoy being constantly challenged to learn and do more\n\n\n\nRequirements\n\n - +7 years' or above experience in regulatory compliance, AML or regulatory areas for Banks, SOFIPO and/or Fintechs.\n\n - Proven experience in filing and obtention of financial licenses such as Fintech or Bank and project management for that.\n\n - Experience with CNBV & Banxico regulatory requirements for Financial Institutions.\n\n - Ability to develop policies and procedures from scratch and implement them.\n\n - Ability to conduct regulatory advisory and law interpretation by providing consultation to business areas as well as internal clients.\n\n - Ability to tackle complex problems involving several topics/variables, such as business, regulatory, finance and product.\n\n - Ability to work and lead through influence multidisciplinary teams (product, software engineering, data science, analysts and customer service).\n\n - Self-starter and ability to work independently.\n\n - Great team player, communication (written and verbal) and listening skills.\n\n - Fluency in both English and Spanish.\n\nThe position is based in Mexico City, Mexico\n\nWork model\n\n[Hybrid / On-Site]\n\nOffice requirement\n\n2 days per week at the office.\n\n \n\n\nOUR BENEFITS \n\nMEXICO JOBS:\n\n - Chance of earning equity at Nubank \n\n - Food Card\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - Holiday Bonus (\"Aguinaldo\") of 30 days of pay per year\n\n - 17 days of paid vacation with 25% vacation bonus\n\n - Relocation Assistance Package, if applicable\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"94c9e103-4d78-46dc-b7af-2641d4767285","title":"Investments Backoffice Manager","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-26T21:32:39.374+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/94c9e103-4d78-46dc-b7af-2641d4767285","applyUrl":"https://jobs.ashbyhq.com/nubank/94c9e103-4d78-46dc-b7af-2641d4767285/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
The Backoffice Manager is responsible for running the investments operations team, taking care of post-trade tasks, data control, and regulatory compliance. Ensure that all transactions are processed, settled, and recorded correctly and that operational processes are within the limits of compliance with international and regulatory standards for all investments products.
We are searching for a Backoffice Manager to work in the Investment Business Unit within Nubank, which aims to disrupt the investment market in Brazil, offering the best investment products to retail clients.
The Backoffice Manager is responsible for running the investments operations team, taking care of post-trade tasks, data control, and regulatory compliance. Ensure that all transactions are processed, settled, and recorded correctly and that operational processes are within the limits of compliance with international and regulatory standards for all investments products.
You will be responsible for:
Run the operations teams;
Leading other back office coordinators;
Leading change & business continuity for Brazilian market focused operations;
Drive strategic decisions for the operations department;
Work side by side with product and tech teams to drive prioritization;
Communication with the upper management;
We are looking for a person who has
Experience working with Investments
Clear, concise, and objective communication skills.
Leadership and people development skills
Proven skills in stakeholder management and influencing.
Teamwork: Effective team player with strong interpersonal abilities.
Previous experience with technology teams
Strong knowledge of investments products and financial markets
General knowledge of the operational flow
Analytical and problem-solving skills with a strategic mindset.
Language: Proficiency in English is a plus
Location
São Paulo, Brazil
Work model
Hybrid
Office requirement
2 days per week at the office.
BRAZIL JOBS:
Chance of earning equity at Nubank;
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE\n\nThe Backoffice Manager is responsible for running the investments operations team, taking care of post-trade tasks, data control, and regulatory compliance. Ensure that all transactions are processed, settled, and recorded correctly and that operational processes are within the limits of compliance with international and regulatory standards for all investments products.\n\nWe are searching for a Backoffice Manager to work in the Investment Business Unit within Nubank, which aims to disrupt the investment market in Brazil, offering the best investment products to retail clients.\nThe Backoffice Manager is responsible for running the investments operations team, taking care of post-trade tasks, data control, and regulatory compliance. Ensure that all transactions are processed, settled, and recorded correctly and that operational processes are within the limits of compliance with international and regulatory standards for all investments products.\n\nYou will be responsible for:\n\n\n - Run the operations teams;\n\n - Leading other back office coordinators;\n\n - Leading change & business continuity for Brazilian market focused operations;\n\n - Drive strategic decisions for the operations department;\n\n - Work side by side with product and tech teams to drive prioritization;\n\n - Communication with the upper management;\n\n\n\nWe are looking for a person who has\n\n - Experience working with Investments\n\n - Clear, concise, and objective communication skills.\n\n - Leadership and people development skills\n\n - Proven skills in stakeholder management and influencing.\n\n - Teamwork: Effective team player with strong interpersonal abilities.\n\n - Previous experience with technology teams\n\n - Strong knowledge of investments products and financial markets\n\n - General knowledge of the operational flow\n\n - Analytical and problem-solving skills with a strategic mindset.\n\n - Language: Proficiency in English is a plus\n\n \n\n\nWORK SETUP \n\nLocation\n\nSão Paulo, Brazil\n\nWork model\n\nHybrid \n\nOffice requirement\n\n2 days per week at the office.\n\n \n\n\nOUR BENEFITS \n\nBRAZIL JOBS:\n\n - Chance of earning equity at Nubank;\n\n - Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"24492ecf-3fe0-4cde-aea7-d2e59a85e517","title":"Model Risk Senior Specialist","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"Virginia","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Palo Alto","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Palo Alto"}}}],"publishedAt":"2026-08-24T16:58:26.539+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Virginia","addressCountry":"United States","addressLocality":"Virginia"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/24492ecf-3fe0-4cde-aea7-d2e59a85e517","applyUrl":"https://jobs.ashbyhq.com/nubank/24492ecf-3fe0-4cde-aea7-d2e59a85e517/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Nubank relies extensively on data, machine learning, and quantitative models to support strategy, product decisions, risk management, and customer experiences. The Global Model Risk Management team is part of the second line of defense and provides independent review, effective challenge, and oversight across the model lifecycle.
Our work is not limited to identifying model weaknesses. We help the organization understand and manage model risk, improve decision quality, establish practical feedback loops, and evolve our governance as new techniques and applications emerge.
We are looking for a Senior Model Risk Management & Validation Specialist to join our Global MRM team as a senior US-based model risk representative.
In this role, you will independently assess and challenge models used across credit, fraud, operations, and other customer-impacting decisions. You will work with model developers, data scientists, product leaders, senior management, compliance, audit, and regulators to evaluate whether models are conceptually sound, appropriately implemented, fit for purpose, and effectively monitored.
Although based in the US, this is a global role. You will bring knowledge of US regulatory expectations, industry practices, and model risk developments to help continuously evolve Nubank’s global MRM methodology, standards, governance, playbooks, and tools. You will also collaborate with colleagues across countries to promote consistent, scalable approaches that remain appropriate for local regulatory and business contexts.
This is an opportunity to combine hands-on validation, US market expertise, and cross-border collaboration on global methodology in a fast-growing digital financial platform.
Lead or contribute to independent validation reviews of traditional statistical, quantitative, machine-learning, generative-AI, and other emerging models.
Lead independent validation and effective challenge across the model lifecycle — soundness, methodology, data, implementation, and performance — using benchmarking, back-testing, and sensitivity testing to surface risks and remediation actions.
Evaluate AI/ML-specific risks such as bias, fairness, explainability, and drift, and translate findings into practical, business-relevant recommendations.
Translate validation results into clear model-risk, business, and customer implications; define relevant performance and risk indicators; and prepare reports and presentations for technical and non-technical audiences.
Engage with senior management, internal audit, compliance, regulators, and other stakeholders to communicate independent opinions, findings, limitations, and recommendations.
Follow models into production to understand how they are implemented and used in real business processes, strengthening validation, monitoring, and feedback-loop practices.
Support the US CRO and senior leadership in representing Global MRM to US regulators, and bring US regulatory expectations, fair-lending practices, and market knowledge into ongoing enhancements to Nubank’s global methodology, standards, and governance.
Contribute to scalable global validation frameworks, playbooks, monitoring practices, and guidance for traditional, AI, generative-AI, and agentic systems while accounting for local regulatory and business requirements.
Act as a hands-on AI practitioner within MRM: use AI coding assistants, agentic workflows, and automation (Python, SQL, Scala, Databricks) to revamp and expedite validation, documentation, and monitoring processes, and share these practices across the Global MRM team.
Required
Experience in model validation or model risk management (second line of defense) covering quantitative, statistical, machine-learning, or AI models, ideally in credit, fraud, or other high-impact decisioning processes.
Proven track record independently leading model validations end-to-end, exercising sound judgment with minimal oversight.
Strong data science and machine-learning fundamentals, including model performance, monitoring, and lifecycle management.
Strong programming and data skills, particularly in Python and SQL.
Analytical, autonomous, organized, and detail-oriented, with the ability to learn quickly and solve complex problems.
Excellent communication and interpersonal skills, with the ability to explain complex topics and provide constructive challenge to technical and non-technical stakeholders.
Practitioner mindset: hands-on experience using AI tools or agentic workflows to accelerate your own work (e.g., coding, documentation, research) — this role calls for someone who actively applies AI to modernize how MRM works, not only someone who evaluates AI risk in other teams’ models.
Working knowledge of US model risk regulatory expectations (e.g., Federal Reserve SR 11-7, SR 26-2) or comparable model risk frameworks.
Nice to Have
Experience developing models (first line), in addition to validating them — gives a practitioner’s view of the modeler’s perspective.
Familiarity with US fair-lending practices (e.g., ECOA, Regulation B) and their application to credit and fraud model validation.
Experience translating regulatory expectations into practical validation standards, governance processes, controls, or documentation.
Experience evaluating AI/ML, generative-AI, or agentic-AI systems, including fairness, disparate impact, explainability, drift, or post-deployment monitoring.
Experience with Scala, Databricks, GitHub, AI-agent tools, or similar technologies.
Master’s degree, PhD, or relevant academic research in a quantitative discipline.
Experience working across countries, regulatory regimes, or globally distributed risk teams.
Experience supporting or participating in regulatory examinations (e.g., Federal Reserve, OCC, CFPB) related to model risk.
Familiarity with model tiering, model inventory management, and model risk rating frameworks.
Professional certifications such as FRM, CFA, or PRM.
Office requirement
2 days per week at the office.
Opportunity of earning equity at Nu
Medical Insurance
Dental and Vision Insurance
Life Insurance and AD&D
Extended maternity and paternity leaves
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
401K
Saving Plans - Health Saving Account and Flexible Spending Account
Work-from-home Allowance
Relocation Assistance Package, if applicable.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT GLOBAL MODEL RISK MANAGEMENT\n\nNubank relies extensively on data, machine learning, and quantitative models to support strategy, product decisions, risk management, and customer experiences. The Global Model Risk Management team is part of the second line of defense and provides independent review, effective challenge, and oversight across the model lifecycle.\n\nOur work is not limited to identifying model weaknesses. We help the organization understand and manage model risk, improve decision quality, establish practical feedback loops, and evolve our governance as new techniques and applications emerge.\n\n\n\n\nABOUT THE ROLE\n\nWe are looking for a Senior Model Risk Management & Validation Specialist to join our Global MRM team as a senior US-based model risk representative.\n\nIn this role, you will independently assess and challenge models used across credit, fraud, operations, and other customer-impacting decisions. You will work with model developers, data scientists, product leaders, senior management, compliance, audit, and regulators to evaluate whether models are conceptually sound, appropriately implemented, fit for purpose, and effectively monitored.\n\nAlthough based in the US, this is a global role. You will bring knowledge of US regulatory expectations, industry practices, and model risk developments to help continuously evolve Nubank’s global MRM methodology, standards, governance, playbooks, and tools. You will also collaborate with colleagues across countries to promote consistent, scalable approaches that remain appropriate for local regulatory and business contexts.\n\nThis is an opportunity to combine hands-on validation, US market expertise, and cross-border collaboration on global methodology in a fast-growing digital financial platform.\n\n\n\nYOU’LL BE RESPONSIBLE FOR \n\n - Lead or contribute to independent validation reviews of traditional statistical, quantitative, machine-learning, generative-AI, and other emerging models.\n\n - Lead independent validation and effective challenge across the model lifecycle — soundness, methodology, data, implementation, and performance — using benchmarking, back-testing, and sensitivity testing to surface risks and remediation actions.\n\n - Evaluate AI/ML-specific risks such as bias, fairness, explainability, and drift, and translate findings into practical, business-relevant recommendations. \n\n - Translate validation results into clear model-risk, business, and customer implications; define relevant performance and risk indicators; and prepare reports and presentations for technical and non-technical audiences.\n\n - Engage with senior management, internal audit, compliance, regulators, and other stakeholders to communicate independent opinions, findings, limitations, and recommendations.\n\n - Follow models into production to understand how they are implemented and used in real business processes, strengthening validation, monitoring, and feedback-loop practices.\n\n - Support the US CRO and senior leadership in representing Global MRM to US regulators, and bring US regulatory expectations, fair-lending practices, and market knowledge into ongoing enhancements to Nubank’s global methodology, standards, and governance. \n\n - Contribute to scalable global validation frameworks, playbooks, monitoring practices, and guidance for traditional, AI, generative-AI, and agentic systems while accounting for local regulatory and business requirements.\n\n - Act as a hands-on AI practitioner within MRM: use AI coding assistants, agentic workflows, and automation (Python, SQL, Scala, Databricks) to revamp and expedite validation, documentation, and monitoring processes, and share these practices across the Global MRM team.\n\n\n\n\nWHAT WE'RE LOOKING FOR SOMEONE WHO HAS\n\nRequired\n\n - Experience in model validation or model risk management (second line of defense) covering quantitative, statistical, machine-learning, or AI models, ideally in credit, fraud, or other high-impact decisioning processes. \n\n - Proven track record independently leading model validations end-to-end, exercising sound judgment with minimal oversight.\n\n - Strong data science and machine-learning fundamentals, including model performance, monitoring, and lifecycle management.\n\n - Strong programming and data skills, particularly in Python and SQL.\n\n - Analytical, autonomous, organized, and detail-oriented, with the ability to learn quickly and solve complex problems.\n\n - Excellent communication and interpersonal skills, with the ability to explain complex topics and provide constructive challenge to technical and non-technical stakeholders.\n\n - Practitioner mindset: hands-on experience using AI tools or agentic workflows to accelerate your own work (e.g., coding, documentation, research) — this role calls for someone who actively applies AI to modernize how MRM works, not only someone who evaluates AI risk in other teams’ models.\n\n - Working knowledge of US model risk regulatory expectations (e.g., Federal Reserve SR 11-7, SR 26-2) or comparable model risk frameworks. \n\n \n\nNice to Have\n\n - Experience developing models (first line), in addition to validating them — gives a practitioner’s view of the modeler’s perspective. \n\n - Familiarity with US fair-lending practices (e.g., ECOA, Regulation B) and their application to credit and fraud model validation.\n\n - Experience translating regulatory expectations into practical validation standards, governance processes, controls, or documentation.\n\n - Experience evaluating AI/ML, generative-AI, or agentic-AI systems, including fairness, disparate impact, explainability, drift, or post-deployment monitoring.\n\n - Experience with Scala, Databricks, GitHub, AI-agent tools, or similar technologies.\n\n - Master’s degree, PhD, or relevant academic research in a quantitative discipline.\n\n - Experience working across countries, regulatory regimes, or globally distributed risk teams.\n\n - Experience supporting or participating in regulatory examinations (e.g., Federal Reserve, OCC, CFPB) related to model risk.\n\n - Familiarity with model tiering, model inventory management, and model risk rating frameworks.\n\n - Professional certifications such as FRM, CFA, or PRM.\n\n \n\n\nWORK SETUP \n\nOffice requirement\n\n2 days per week at the office.\n\n \n\n\nOUR BENEFITS \n\n - Opportunity of earning equity at Nu\n\n - Medical Insurance\n\n - Dental and Vision Insurance\n\n - Life Insurance and AD&D\n\n - Extended maternity and paternity leaves\n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - NuCare - Our mental health and wellness assistance program\n\n - 401K\n\n - Saving Plans - Health Saving Account and Flexible Spending Account\n\n - Work-from-home Allowance\n\n - Relocation Assistance Package, if applicable.\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":"$9,760 – $17,568 per month • Offers Equity • Multiple Ranges","scrapeableCompensationSalarySummary":null,"compensationTiers":[{"id":"d17645e4-c18d-484d-b90b-f67f2f0183ca","tierSummary":"Estimated base Salary $9,760 – $14,640 per month • Offers Equity","title":"Washington DC","additionalInformation":null,"components":[{"id":"0d8ea795-68ec-4d9f-895e-a928a43e6e6a","summary":"Estimated base Salary $9,760 – $14,640 per month","compensationType":"Salary","interval":"1 MONTH","currencyCode":"USD","minValue":9760,"maxValue":14640},{"id":"b60b5bfb-b286-46ff-ad93-d15ff7815b1e","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]},{"id":"5c8cf26b-9021-41a7-b898-b7edb48e59ef","tierSummary":"Estimated base Salary $11,712 – $17,568 per month • Offers Equity","title":"Palo Alto","additionalInformation":null,"components":[{"id":"0298243b-ec70-49c7-b021-0338e4629b84","summary":"Estimated base Salary $11,712 – $17,568 per month","compensationType":"Salary","interval":"1 MONTH","currencyCode":"USD","minValue":11712,"maxValue":17568},{"id":"24802bf7-b910-494f-8f59-2629607aaaf7","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"minValue":9760,"maxValue":17568,"currencyCode":"USD","interval":"1 MONTH","compensationType":"Salary"},{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"}]}},{"id":"ae82b25f-c815-41bb-8c77-b47069c90908","title":"Community-Led Growth Senior Specialist","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"Miami","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-25T17:47:30.901+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Florida","addressCountry":"United States","addressLocality":"Miami"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/ae82b25f-c815-41bb-8c77-b47069c90908","applyUrl":"https://jobs.ashbyhq.com/nubank/ae82b25f-c815-41bb-8c77-b47069c90908/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Community-Led Growth Senior Specialist (Emerging Markets)
As the Community-Led Growth Senior Specialist, you'll build acquisition inside communities Nu doesn't own — WhatsApp and Telegram groups, Reddit threads, diaspora forums — where access is earned, not bought, and where most channels have no native attribution. Once inside these spaces, you'll turn community and cultural insight into content, channel activation, and outreach that drives acquisition, activation, engagement, retention, and referral — always through organic, test-and-learn methods.
You will work as the marketing counterpart to a Growth Product Manager. You own community strategy, native content, and channel activation, particularly in social and other hard-to-track spaces where the audience already lives.
This role also works closely with Business Analytics. Because most of the channels you'll operate in have incomplete or no native attribution, contributing to credible proxy measurement — in close partnership with your Growth PM and Business Analytics — is as core to this job as the content and community work itself.
Build and scale community-led growth channels: find, seed, and grow presence inside WhatsApp/Telegram groups, Facebook groups, Reddit threads, and diaspora forums where the audience already congregates, without depending on paid or fully trackable channels.
Develop culturally fluent community content and voice: write and produce content that reads as native to each community (a Reddit post, a WhatsApp broadcast, a group meme) rather than as an ad, calibrated to the trust dynamics of expat and global professional audiences across LatAm and EU geographies.
Propose measurement approaches for hard-to-track channels: contribute proxy metrics, promo codes, and mixed-method measurement ideas in partnership with Business Analytics and the Growth PM, so channel impact can be argued with evidence, not anecdote.
Run experimentation in a test-and-learn model, in lockstep with the Growth PM: translate community insight into testable hypotheses and campaign structures, working the same backlog and review cadence as the product side rather than a parallel one.
Operate no-code/low-code growth tooling: build and maintain automation for community outreach and content distribution that scales without heavy engineering dependency.
Scout and pilot emerging channels: track and test next-wave channels (GEO/generative-engine optimization, new community platforms) before they become mainstream growth levers.
Bring a strong marketing point of view: partner with the Growth PM to shape the growth thesis for your workstream, and represent the marketing perspective clearly to product, data, and country stakeholders.
Has solid experience in growth marketing, community marketing, or lifecycle marketing, including direct ownership of closed-community or grassroots acquisition (private groups, forums, and other low-visibility community channels) in consumer, fintech, or marketplace businesses.
Demonstrated track record contributing to attribution workarounds for channels with incomplete or no native tracking. This is a hands-on execution role.
Is comfortable operating without clean data. Makes calls with proxy evidence and mixed-method reasoning, and runs a disciplined test-and-learn cadence rather than waiting for perfect attribution.
Cultural fluency across LatAm and/or EU audiences, particularly expat, diaspora, and global-professional segments. Prior experience with global expansion companies or community-led growth companies is a differentiator.
Strong influence skills; able to represent the marketing point of view to Product and Analytics stakeholders, and make the case for channel and content calls as a senior individual contributor.
Fluency in English is mandatory. Proficiency in Portuguese and/or Spanish is a strong advantage. Nice to have: French, German, or Italian
Strategic Acumen: Links the growth-hacking workstream's near-term channel bets to Nu Global's broader expansion strategy, and helps the Growth PM and stakeholders see that connection too.
Analytical Ability: Analyzes incomplete, unstructured channel data with little oversight; turns it into recommendations that hold up when someone in Business Analytics pushes back.
Stakeholder Relationship & Management: Builds and sustains trust with Product, Business Analytics, and country teams independently; manages conflicting priorities between marketing's channel bets and product's roadmap without escalating every time.
Marketing Knowledge & Product Influence: Synthesizes community and cultural insight into marketing objectives, and advocates for product changes where the community signal warrants it.
Customer Marketing: Acts as a primary advocate for community trust dynamics in cross-functional discussions; translates research and behavioral signal into concrete channel and content decisions.
AI Fluency: Builds or guides no-code/low-code AI automation for growth tooling; evaluates AI initiatives on ROI, effort, and risk rather than adopting tools for their own sake.
Location for this opportunity
Miami, United States
Opportunity of earning equity at Nu
Medical Insurance
Dental and Vision Insurance
Life Insurance and AD&D
Extended maternity and paternity leaves
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
401K
Saving Plans - Health Saving Account and Flexible Spending Account
Work-from-home Allowance
Relocation Assistance Package, if applicable.
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Explore how we build technology at Nubank:
🎥 youtube.com/@building.nubank ↗
🎧 Listen to our stories on Spotify ↗
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\nCommunity-Led Growth Senior Specialist (Emerging Markets)\n\n\n\n\n\nABOUT THE ROLE\n\nAs the Community-Led Growth Senior Specialist, you'll build acquisition inside communities Nu doesn't own — WhatsApp and Telegram groups, Reddit threads, diaspora forums — where access is earned, not bought, and where most channels have no native attribution. Once inside these spaces, you'll turn community and cultural insight into content, channel activation, and outreach that drives acquisition, activation, engagement, retention, and referral — always through organic, test-and-learn methods.\n\nYou will work as the marketing counterpart to a Growth Product Manager. You own community strategy, native content, and channel activation, particularly in social and other hard-to-track spaces where the audience already lives.\n\nThis role also works closely with Business Analytics. Because most of the channels you'll operate in have incomplete or no native attribution, contributing to credible proxy measurement — in close partnership with your Growth PM and Business Analytics — is as core to this job as the content and community work itself.\n\n\n\n\nYOU'LL BE RESPONSIBLE FOR\n\n - Build and scale community-led growth channels: find, seed, and grow presence inside WhatsApp/Telegram groups, Facebook groups, Reddit threads, and diaspora forums where the audience already congregates, without depending on paid or fully trackable channels.\n\n - Develop culturally fluent community content and voice: write and produce content that reads as native to each community (a Reddit post, a WhatsApp broadcast, a group meme) rather than as an ad, calibrated to the trust dynamics of expat and global professional audiences across LatAm and EU geographies.\n\n - Propose measurement approaches for hard-to-track channels: contribute proxy metrics, promo codes, and mixed-method measurement ideas in partnership with Business Analytics and the Growth PM, so channel impact can be argued with evidence, not anecdote.\n\n - Run experimentation in a test-and-learn model, in lockstep with the Growth PM: translate community insight into testable hypotheses and campaign structures, working the same backlog and review cadence as the product side rather than a parallel one.\n\n - Operate no-code/low-code growth tooling: build and maintain automation for community outreach and content distribution that scales without heavy engineering dependency.\n\n - Scout and pilot emerging channels: track and test next-wave channels (GEO/generative-engine optimization, new community platforms) before they become mainstream growth levers.\n\n - Bring a strong marketing point of view: partner with the Growth PM to shape the growth thesis for your workstream, and represent the marketing perspective clearly to product, data, and country stakeholders.\n\n\nWE ARE LOOKING FOR A PERSON WHO\n\n - Has solid experience in growth marketing, community marketing, or lifecycle marketing, including direct ownership of closed-community or grassroots acquisition (private groups, forums, and other low-visibility community channels) in consumer, fintech, or marketplace businesses.\n\n - Demonstrated track record contributing to attribution workarounds for channels with incomplete or no native tracking. This is a hands-on execution role.\n\n - Is comfortable operating without clean data. Makes calls with proxy evidence and mixed-method reasoning, and runs a disciplined test-and-learn cadence rather than waiting for perfect attribution.\n\n - Cultural fluency across LatAm and/or EU audiences, particularly expat, diaspora, and global-professional segments. Prior experience with global expansion companies or community-led growth companies is a differentiator.\n\n - Strong influence skills; able to represent the marketing point of view to Product and Analytics stakeholders, and make the case for channel and content calls as a senior individual contributor.\n\n - Fluency in English is mandatory. Proficiency in Portuguese and/or Spanish is a strong advantage. Nice to have: French, German, or Italian\n\n - Strategic Acumen: Links the growth-hacking workstream's near-term channel bets to Nu Global's broader expansion strategy, and helps the Growth PM and stakeholders see that connection too.\n\n - Analytical Ability: Analyzes incomplete, unstructured channel data with little oversight; turns it into recommendations that hold up when someone in Business Analytics pushes back.\n\n - Stakeholder Relationship & Management: Builds and sustains trust with Product, Business Analytics, and country teams independently; manages conflicting priorities between marketing's channel bets and product's roadmap without escalating every time.\n\n - Marketing Knowledge & Product Influence: Synthesizes community and cultural insight into marketing objectives, and advocates for product changes where the community signal warrants it.\n\n - Customer Marketing: Acts as a primary advocate for community trust dynamics in cross-functional discussions; translates research and behavioral signal into concrete channel and content decisions.\n\n - AI Fluency: Builds or guides no-code/low-code AI automation for growth tooling; evaluates AI initiatives on ROI, effort, and risk rather than adopting tools for their own sake.\n\nLocation for this opportunity\n\n - Miami, United States\n\n\nOUR BENEFITS\n\n - Opportunity of earning equity at Nu\n\n - Medical Insurance\n\n - Dental and Vision Insurance\n\n - Life Insurance and AD&D\n\n - Extended maternity and paternity leaves\n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - NuCare - Our mental health and wellness assistance program\n\n - 401K\n\n - Saving Plans - Health Saving Account and Flexible Spending Account\n\n - Work-from-home Allowance\n\n - Relocation Assistance Package, if applicable.\n\n\n\n\nWORK MODEL FOR THIS ROLE\n\n - Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/\n\nExplore how we build technology at Nubank:\n\n🔗 https://building.nubank.com.br/building.nubank.com.br http://building.nubank.com.br ↗\n\n🎥 https://www.youtube.com/@building.nubankyoutube.com/@building.nubank http://youtube.com/@building.nubank ↗\n\n🎧 Listen to our stories on Spotify https://open.spotify.com/show/4hAJnAkYKXl42hLXa4LmVQ ↗\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"691d4bd9-7b3c-4488-b33b-e8a7dda0fe0c","title":"Senior Staff Product Designer, Digital Assets","department":"Design","team":"Design","employmentType":"FullTime","location":"Palo Alto","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-27T18:08:13.664+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Palo Alto"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/691d4bd9-7b3c-4488-b33b-e8a7dda0fe0c","applyUrl":"https://jobs.ashbyhq.com/nubank/691d4bd9-7b3c-4488-b33b-e8a7dda0fe0c/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
We are building open money and open financial services — not \"crypto.\"
The Digital Assets team at Nubank is reimagining how a financial services platform can use blockchain technology to solve real problems for real people — without ever making customers think about the blockchain at all. We have deliberately renamed ourselves from Crypto to Digital Assets, and we have effectively banned the word \"crypto\" internally. We do not do crypto for crypto's sake. We do blockchain banking.
The reference point is Apple Pay. It runs on cryptography, public and private keys, and secure tokenization inside a secure enclave. Apple never says any of that. It says \"on device,\" and \"it just works.\" That is the standard for everything we ship.
We are looking for a Senior Staff Product Designer (IC8/IC9) to join the Digital Assets team in Palo Alto. You will be the lead design voice for a genuinely new category: making digital assets — Bitcoin, Ethereum, Solana, and stablecoins — as simple, accessible, and trusted as a debit card swipe.
This role sits at the intersection of consumer product design, financial innovation, and zero-to-one invention. Much of what you will design has never existed in consumer form before. You will not be asked to study what the incumbents did; the explicit instruction is to carve a new path.
The buy, hold, and sell experience for Bitcoin, Ethereum, Solana, Digital Dollars, etc. — designed to feel intuitive, familiar, and clear from the first interaction.
Earning, also known as staking: an experience that lets customers put eligible digital assets to work and earn rewards with clarity, control, and trust — without exposing the protocol mechanics underneath.
Onchain transfers and payments: sending, receiving, and using digital assets in ways that feel as simple and dependable as moving money today, while the underlying blockchain complexity stays out of the customer’s way.
The invisible infrastructure layer that powers core functionality across the entire company, including the US build.
Both the customer experience and the platform that other teams will draw on for future launches.
New ways for people to own, move, use, and grow value across financial products and borders — shaping a flexible foundation for what open money can become without being constrained by today’s conventions.
Consumer instincts over crypto fluency. Deep domain experience in crypto is not the point here — and can even work against you. If your instinct is to explain custody models or gas fees to a customer, this is not the seat.
Mobile expertise is a must-have. There is no desktop app in Brazil; effectively no web. Strong recent mobile work is non-negotiable, and a primarily B2B or enterprise background is a hard fit.
Zero-to-one experience. You have designed products that did not exist before, where there were no references to copy, and you thrived in the ambiguity.
A product marketing mindset. You care about the words, the positioning, and how it feels — not just the design elements. Our touchstone is \"a thousand songs in your pocket,\" decided before the product was designed.
The ability to hide complexity. You have made something complicated feel obvious and delightful. Products that resonate with us: Cash App, Apple, the Tesla app, Duolingo, Wise, Revolut.
Fintech experience is a plus, never a requirement. We will teach you the compliance, legal, and regulatory ropes. What we cannot teach is the instinct to dream a magical experience first.
A short line to the business. The design team reports directly to the GM of the business unit. For a senior designer, that means unusual room to shape strategy rather than receive it.
Dream first. The hiring manager's framing is: \"Dream the magical experience first. We'll tell you afterwards what's not allowed.\"
No desktop-first. Everything is mobile-first, consumer-first.
No copy-and-paste. No copying from Coinbase or Robinhood. We are deliberately different.
The US is part of the trajectory. You will be shaping work that serves the next phase of global growth.
You will report directly to Michael Rihani, GM of the Digital Assets business unit. Michael is a product leader with close to twenty years of experience, including four years at Apple on Apple Pay, leading Bitcoin and consumer financial services at Cash App and Coinbase, and directing Supercharging UX and Bitcoin payments at Tesla. He believes the biggest thing the industry is missing is storytellers and design people who can make the technology disappear.
1. Portfolio review with Ethan Eismann (CDO, Nubank) — asynchronous
2. Live portfolio presentation with 2-3 design leaders and/or senior designers (~1 hour)
3. Hiring manager interview with Michael Rihani
4. Possible additional interviews. This interview process is subject to change, and may evolve with the hiring process. We appreciate your flexibility.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\n\n\nSENIOR STAFF PRODUCT DESIGNER, DIGITAL ASSETS\n\nWe are building open money and open financial services — not \"crypto.\"\n\nThe Digital Assets team at Nubank is reimagining how a financial services platform can use blockchain technology to solve real problems for real people — without ever making customers think about the blockchain at all. We have deliberately renamed ourselves from Crypto to Digital Assets, and we have effectively banned the word \"crypto\" internally. We do not do crypto for crypto's sake. We do blockchain banking.\n\nThe reference point is Apple Pay. It runs on cryptography, public and private keys, and secure tokenization inside a secure enclave. Apple never says any of that. It says \"on device,\" and \"it just works.\" That is the standard for everything we ship.\n\n\n\n\nTHE ROLE\n\nWe are looking for a Senior Staff Product Designer (IC8/IC9) to join the Digital Assets team in Palo Alto. You will be the lead design voice for a genuinely new category: making digital assets — Bitcoin, Ethereum, Solana, and stablecoins — as simple, accessible, and trusted as a debit card swipe.\n\nThis role sits at the intersection of consumer product design, financial innovation, and zero-to-one invention. Much of what you will design has never existed in consumer form before. You will not be asked to study what the incumbents did; the explicit instruction is to carve a new path.\n\n\n\n\nWHAT YOU WILL DESIGN\n\n - The buy, hold, and sell experience for Bitcoin, Ethereum, Solana, Digital Dollars, etc. — designed to feel intuitive, familiar, and clear from the first interaction.\n\n - Earning, also known as staking: an experience that lets customers put eligible digital assets to work and earn rewards with clarity, control, and trust — without exposing the protocol mechanics underneath.\n\n - Onchain transfers and payments: sending, receiving, and using digital assets in ways that feel as simple and dependable as moving money today, while the underlying blockchain complexity stays out of the customer’s way.\n\n - The invisible infrastructure layer that powers core functionality across the entire company, including the US build.\n\n - Both the customer experience and the platform that other teams will draw on for future launches.\n\n - New ways for people to own, move, use, and grow value across financial products and borders — shaping a flexible foundation for what open money can become without being constrained by today’s conventions.\n\n\n\n\nWHAT WE ARE LOOKING FOR\n\n - Consumer instincts over crypto fluency. Deep domain experience in crypto is not the point here — and can even work against you. If your instinct is to explain custody models or gas fees to a customer, this is not the seat.\n\n - Mobile expertise is a must-have. There is no desktop app in Brazil; effectively no web. Strong recent mobile work is non-negotiable, and a primarily B2B or enterprise background is a hard fit.\n\n - Zero-to-one experience. You have designed products that did not exist before, where there were no references to copy, and you thrived in the ambiguity.\n\n - A product marketing mindset. You care about the words, the positioning, and how it feels — not just the design elements. Our touchstone is \"a thousand songs in your pocket,\" decided before the product was designed.\n\n - The ability to hide complexity. You have made something complicated feel obvious and delightful. Products that resonate with us: Cash App, Apple, the Tesla app, Duolingo, Wise, Revolut.\n\n - Fintech experience is a plus, never a requirement. We will teach you the compliance, legal, and regulatory ropes. What we cannot teach is the instinct to dream a magical experience first.\n\n - A short line to the business. The design team reports directly to the GM of the business unit. For a senior designer, that means unusual room to shape strategy rather than receive it.\n\n\n\n\nHOW WE WORK\n\n - Dream first. The hiring manager's framing is: \"Dream the magical experience first. We'll tell you afterwards what's not allowed.\"\n\n - No desktop-first. Everything is mobile-first, consumer-first.\n\n - No copy-and-paste. No copying from Coinbase or Robinhood. We are deliberately different.\n\n - The US is part of the trajectory. You will be shaping work that serves the next phase of global growth.\n\n\n\n\nTHE TEAM\n\nYou will report directly to Michael Rihani, GM of the Digital Assets business unit. Michael is a product leader with close to twenty years of experience, including four years at Apple on Apple Pay, leading Bitcoin and consumer financial services at Cash App and Coinbase, and directing Supercharging UX and Bitcoin payments at Tesla. He believes the biggest thing the industry is missing is storytellers and design people who can make the technology disappear.\n\n\n\n\nINTERVIEW PROCESS\n\n1. Portfolio review with Ethan Eismann (CDO, Nubank) — asynchronous\n\n2. Live portfolio presentation with 2-3 design leaders and/or senior designers (~1 hour)\n\n3. Hiring manager interview with Michael Rihani\n\n4. Possible additional interviews. This interview process is subject to change, and may evolve with the hiring process. We appreciate your flexibility.\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"9d600645-ed53-4c6e-a3ab-3492f9bfa219","title":"Staff Mobile Software Engineer (AI Private Banker, SV) - US - IC7 - 2026","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Palo Alto","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-26T17:05:47.569+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Palo Alto"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/9d600645-ed53-4c6e-a3ab-3492f9bfa219","applyUrl":"https://jobs.ashbyhq.com/nubank/9d600645-ed53-4c6e-a3ab-3492f9bfa219/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Nu is building the AI Private Banker, a flagship AI product designed to bring personalized financial guidance to customers directly inside the Nubank app. As a Staff Mobile Software Engineer, you will be a leading mobile technical voice for this product, shaping new conversational experiences from product definition through production and continuous evolution.
Your scope will be the mobile experience as a whole, not a single feature or set of screens inside an established flow. You will set the mobile architecture and product-engineering direction, shape how these interactions behave inside the app, and make the tradeoffs required to move quickly without compromising performance, accessibility, reliability, or customer trust.
Your impact will extend beyond the initial product experience. You will define reusable UI components, interaction patterns, and technical foundations that other teams can use to build consistent AI experiences across Nubank. You will partner closely with product, design, backend, platform, and AI/ML teams, mentor senior engineers, and remain hands-on and accountable for the experience in production.
Set the technical strategy and architecture for the AI Private Banker mobile experience.
Lead the design, implementation, launch, and operation of a new conversational consumer product across iOS and Android.
Partner closely with product and design to translate emerging AI capabilities into interactions that feel simple, useful, and trustworthy.
Define how the experience handles dynamic responses, latency, interruptions, errors, recovery, feedback, and customer control.
Build reusable UI components, interaction patterns, and mobile foundations that can support AI experiences across multiple Nubank teams.
Own production quality across performance, accessibility, testing, instrumentation, observability, release readiness, and post-launch health.
Drive alignment across mobile, backend, platform, and AI/ML teams to move complex initiatives from ambiguity to production.
Mentor senior engineers and raise the broader organization’s standards for mobile architecture, product quality, and customer-centered engineering.
A demonstrated track record as the founding or lead mobile engineer on a new consumer product or major zero-to-one launch, with ownership from early definition through production operation.
Deep expertise building and operating production mobile applications on either iOS or Android, with strong judgment across the broader mobile stack.
Experience independently setting architecture and technical direction for a meaningful product area, including making tradeoffs across customer experience, speed, maintainability, performance, and reliability.
Experience creating shared UI components, interaction patterns, design-system capabilities, or mobile foundations adopted by teams beyond the immediate product.
Strong product judgment and experience partnering closely with designers to turn ambiguous concepts into polished consumer experiences.
Experience building complex, stateful mobile flows with deliberate handling of performance, accessibility, testing, failure states, and recovery.
Staff-level influence across engineering and cross-functional teams, including aligning stakeholders, mentoring senior engineers, and raising technical standards.
The ability and willingness to remain hands-on while leading through technical judgment and influence.
Prior AI experience is not required. We care more about the depth of your mobile product ownership and your ability to turn an ambiguous idea into a trusted, high-quality consumer experience.
Experience building conversational, assistant, generative AI, or other adaptive product experiences.
Familiarity with real-time or streaming interfaces, model latency, uncertain outputs, and graceful failure states.
Experience launching consumer products across multiple markets, languages, or regulatory environments.
Experience in fintech or another domain where customer trust, privacy, and reliability are essential.
Experience working across mobile and API or backend boundaries.
This position is based in Palo Alto, California.
Equity at Nu
Medical insurance
Dental and vision insurance
Life and AD&D insurance
Extended parental leave
401(k)
HSA and FSA options
NuCare, our psychological, financial, and legal assistance program
NuLanguage, our language-learning program
Nucleo, our learning and development platform
Work-from-home allowance
Relocation assistance, when applicable
Nu’s work model is hybrid, with teams working from the office two to three times per week on designated collaboration days.
Learn more about Nu’s hybrid work model.
Learn more through Building Nubank and the Building Nubank YouTube channel.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE\n\nNu is building the AI Private Banker, a flagship AI product designed to bring personalized financial guidance to customers directly inside the Nubank app. As a Staff Mobile Software Engineer, you will be a leading mobile technical voice for this product, shaping new conversational experiences from product definition through production and continuous evolution.\n\nYour scope will be the mobile experience as a whole, not a single feature or set of screens inside an established flow. You will set the mobile architecture and product-engineering direction, shape how these interactions behave inside the app, and make the tradeoffs required to move quickly without compromising performance, accessibility, reliability, or customer trust.\n\nYour impact will extend beyond the initial product experience. You will define reusable UI components, interaction patterns, and technical foundations that other teams can use to build consistent AI experiences across Nubank. You will partner closely with product, design, backend, platform, and AI/ML teams, mentor senior engineers, and remain hands-on and accountable for the experience in production.\n\n\n\n\nYOU’LL BE RESPONSIBLE FOR\n\n - Set the technical strategy and architecture for the AI Private Banker mobile experience.\n\n - Lead the design, implementation, launch, and operation of a new conversational consumer product across iOS and Android.\n\n - Partner closely with product and design to translate emerging AI capabilities into interactions that feel simple, useful, and trustworthy.\n\n - Define how the experience handles dynamic responses, latency, interruptions, errors, recovery, feedback, and customer control.\n\n - Build reusable UI components, interaction patterns, and mobile foundations that can support AI experiences across multiple Nubank teams.\n\n - Own production quality across performance, accessibility, testing, instrumentation, observability, release readiness, and post-launch health.\n\n - Drive alignment across mobile, backend, platform, and AI/ML teams to move complex initiatives from ambiguity to production.\n\n - Mentor senior engineers and raise the broader organization’s standards for mobile architecture, product quality, and customer-centered engineering.\n\n\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\n - A demonstrated track record as the founding or lead mobile engineer on a new consumer product or major zero-to-one launch, with ownership from early definition through production operation.\n\n - Deep expertise building and operating production mobile applications on either iOS or Android, with strong judgment across the broader mobile stack.\n\n - Experience independently setting architecture and technical direction for a meaningful product area, including making tradeoffs across customer experience, speed, maintainability, performance, and reliability.\n\n - Experience creating shared UI components, interaction patterns, design-system capabilities, or mobile foundations adopted by teams beyond the immediate product.\n\n - Strong product judgment and experience partnering closely with designers to turn ambiguous concepts into polished consumer experiences.\n\n - Experience building complex, stateful mobile flows with deliberate handling of performance, accessibility, testing, failure states, and recovery.\n\n - Staff-level influence across engineering and cross-functional teams, including aligning stakeholders, mentoring senior engineers, and raising technical standards.\n\n - The ability and willingness to remain hands-on while leading through technical judgment and influence.\n\nPrior AI experience is not required. We care more about the depth of your mobile product ownership and your ability to turn an ambiguous idea into a trusted, high-quality consumer experience.\n\n\n\n\nNICE TO HAVE\n\n - Experience building conversational, assistant, generative AI, or other adaptive product experiences.\n\n - Familiarity with real-time or streaming interfaces, model latency, uncertain outputs, and graceful failure states.\n\n - Experience launching consumer products across multiple markets, languages, or regulatory environments.\n\n - Experience in fintech or another domain where customer trust, privacy, and reliability are essential.\n\n - Experience working across mobile and API or backend boundaries.\n\n\n\n\nLOCATION\n\nThis position is based in Palo Alto, California.\n\n\n\n\nOUR BENEFITS\n\n - Equity at Nu\n\n - Medical insurance\n\n - Dental and vision insurance\n\n - Life and AD&D insurance\n\n - Extended parental leave\n\n - 401(k)\n\n - HSA and FSA options\n\n - NuCare, our psychological, financial, and legal assistance program\n\n - NuLanguage, our language-learning program\n\n - Nucleo, our learning and development platform\n\n - Work-from-home allowance\n\n - Relocation assistance, when applicable\n\n\nWORK MODEL\n\nNu’s work model is hybrid, with teams working from the office two to three times per week on designated collaboration days.\n\nLearn more about Nu’s hybrid work model https://building.nubank.com/nu-hybrid-work-model/.\n\n\n\n\nEXPLORE HOW WE BUILD TECHNOLOGY AT NUBANK\n\nLearn more through Building Nubank https://building.nubank.com.br/ and the Building Nubank YouTube channel https://www.youtube.com/@building.nubank/videos.\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6eb06a07-0f7a-4656-9864-e459efa6e41e","title":"Staff Software Engineer - Lending Foundations (Policy & Data Platform)","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Campinas","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"Campinas"}}},{"location":"Belo Horizonte","address":{"postalAddress":{"addressRegion":"Minas Gerais","addressCountry":"Brazil","addressLocality":"Belo Horizonte"}}},{"location":"Rio de Janeiro","address":{"postalAddress":{"addressRegion":"Rio de Janeiro","addressCountry":"Brazil","addressLocality":"Rio de Janeiro"}}}],"publishedAt":"2026-08-27T17:34:36.363+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/6eb06a07-0f7a-4656-9864-e459efa6e41e","applyUrl":"https://jobs.ashbyhq.com/nubank/6eb06a07-0f7a-4656-9864-e459efa6e41e/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
The Global Lending Foundations team, within our Global Lending BU, is building the platform that fundamentally changes how we design, build, and roll out lending decisions across new geographies.
Our mission is to create the tools and evolve the architecture that make it dramatically easier to launch lending products in new countries, with high business impact and direct exposure to Nu’s global expansion.
As a Staff Software Engineer, you will be a senior technical leader in this platform layer: defining the long-horizon technical direction for how Lending platforms scale across countries, products, and partners, and shaping how every future lending product is built across Brazil, the US, Mexico, Colombia and future markets.
You will operate at platform scale — building shared infrastructure that other teams depend on for years — while working in a highly engaged, multi-level engineering group and partnering closely with product and business leaders.
You'll be responsible for
We have a lot to offer, including professional growth and a supportive, engaging work environment. Like:
High Impact and Visibility: This is a high-exposure team with direct business impact on our global lending expansion. You'll interact with a wide range of stakeholders, from leadership to other business units, as you orchestrate your work across the BU.
Architectural Ownership: You'll help define the long-horizon technical direction of the entire Lending Platforms layer, making decisions that will outlast the cycle and shape how every Lending product is built across BR, US, MX, CO, and future countries.
Innovate with Us: You'll be part of a cross-impact team creating a fundamentally different way to build and roll out decisions within Lending, working alongside a heterogeneous group of engineers where your voice as a Staff engineer will set the technical bar.
Unmatched Support: You'll work with a highly engaged and supportive engineering team that will help you every step of the way while having fun in the process. Plus, you'll have experienced engineering leadership in the business unit to help you navigate the organization and support your growth.
Who We're Looking For
We're looking for an Engineer who has been in the role for at least 6 months and is ready to take on platform-scale challenges with broad architectural reach. This role is perfect for you if you:
Are comfortable reasoning about data at scale: the events and state this platform produces feed decisioning and analytics across the BU, so you think about schema evolution, data contracts, model & policies pipelines, and observability of what you build as first-class architectural concerns.
Own the data side of platform architecture: schema evolution, data contracts, and how the events and state you design get consumed downstream for decisioning and analytics across the BU.
Bring analytics rigor into architectural decisions: data quality, lineage, and observability aren't someone else's job, they're part of how you design the platform from day one.
Have deep experience with Nubank's tech stack, including Datomic, Kafka, Scala and Clojure, and are comfortable making it bend to the problem rather than the other way around.
Have a track record of driving alignment on hard architectural decisions across multiple teams and stakeholders, and of mentoring senior engineers toward Staff.
Are ready to be a key technical leader on platforms teams where the main customers are other engineering, data and product teams, and where your decisions directly shape what they can ship and how fast.
This role can be based in one of the following hubs:
São Paulo, Rio de Janeiro, Campinas, or Belo Horizonte – Brazil
(We hire for one location; final base will be defined during the process.)
Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Benefits vary by country but are highly competitive in each market. For this role, they typically include:
Chance of earning equity at Nubank
Food / Meal Card (Vale-Refeição and/or Vale-Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo – Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Exact details and eligibility will be confirmed during the interview process, according to local regulations.
If you want to help design the platform that will power Nu’s lending products in every new market we enter — combining deep architecture, event-driven systems, and global impact — we’d love to hear from you.
Apply now to be our Staff Software Engineer in Brazil hubs.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE\n\nThe Global Lending Foundations team, within our Global Lending BU, is building the platform that fundamentally changes how we design, build, and roll out lending decisions across new geographies.\n\nOur mission is to create the tools and evolve the architecture that make it dramatically easier to launch lending products in new countries, with high business impact and direct exposure to Nu’s global expansion.\n\nAs a Staff Software Engineer, you will be a senior technical leader in this platform layer: defining the long-horizon technical direction for how Lending platforms scale across countries, products, and partners, and shaping how every future lending product is built across Brazil, the US, Mexico, Colombia and future markets.\n\nYou will operate at platform scale — building shared infrastructure that other teams depend on for years — while working in a highly engaged, multi-level engineering group and partnering closely with product and business leaders.\n\nYou'll be responsible for\n\n - We have a lot to offer, including professional growth and a supportive, engaging work environment. Like:\n\n - High Impact and Visibility: This is a high-exposure team with direct business impact on our global lending expansion. You'll interact with a wide range of stakeholders, from leadership to other business units, as you orchestrate your work across the BU.\n\n - Architectural Ownership: You'll help define the long-horizon technical direction of the entire Lending Platforms layer, making decisions that will outlast the cycle and shape how every Lending product is built across BR, US, MX, CO, and future countries.\n\n - Innovate with Us: You'll be part of a cross-impact team creating a fundamentally different way to build and roll out decisions within Lending, working alongside a heterogeneous group of engineers where your voice as a Staff engineer will set the technical bar.\n\n - Unmatched Support: You'll work with a highly engaged and supportive engineering team that will help you every step of the way while having fun in the process. Plus, you'll have experienced engineering leadership in the business unit to help you navigate the organization and support your growth.\n\nWho We're Looking For\n\n - We're looking for an Engineer who has been in the role for at least 6 months and is ready to take on platform-scale challenges with broad architectural reach. This role is perfect for you if you:\n\n - Are comfortable reasoning about data at scale: the events and state this platform produces feed decisioning and analytics across the BU, so you think about schema evolution, data contracts, model & policies pipelines, and observability of what you build as first-class architectural concerns.\n\n - Own the data side of platform architecture: schema evolution, data contracts, and how the events and state you design get consumed downstream for decisioning and analytics across the BU.\n\n - Bring analytics rigor into architectural decisions: data quality, lineage, and observability aren't someone else's job, they're part of how you design the platform from day one.\n\n - Have deep experience with Nubank's tech stack, including Datomic, Kafka, Scala and Clojure, and are comfortable making it bend to the problem rather than the other way around.\n\n - Have a track record of driving alignment on hard architectural decisions across multiple teams and stakeholders, and of mentoring senior engineers toward Staff.\n\n - Are ready to be a key technical leader on platforms teams where the main customers are other engineering, data and product teams, and where your decisions directly shape what they can ship and how fast.\n\n\nLOCATION FOR THIS OPPORTUNITY\n\nThis role can be based in one of the following hubs:\n\n - São Paulo, Rio de Janeiro, Campinas, or Belo Horizonte – Brazil\n\n(We hire for one location; final base will be defined during the process.)\n\n\n\n\nWORK MODEL FOR THIS ROLE\n\n - Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ https://building.nubank.com/nu-hybrid-work-model/\n\n\nOUR BENEFITS\n\nBenefits vary by country but are highly competitive in each market. For this role, they typically include:\n\n - Chance of earning equity at Nubank\n\n - Food / Meal Card (Vale-Refeição and/or Vale-Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo – Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n \n \n\nExact details and eligibility will be confirmed during the interview process, according to local regulations.\n\n\nJOIN US\n\nIf you want to help design the platform that will power Nu’s lending products in every new market we enter — combining deep architecture, event-driven systems, and global impact — we’d love to hear from you.\n\nApply now to be our Staff Software Engineer in Brazil hubs.\n\n \n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"20ba8e2e-4781-43d2-837b-de3f1f966148","title":"Lead Software Engineer - Buenos Aires, Argentina (Hybrid)","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Buenos Aires","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-31T21:50:42.370+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Buenos Aires","addressCountry":"Argentina","addressLocality":"Buenos Aires"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/20ba8e2e-4781-43d2-837b-de3f1f966148","applyUrl":"https://jobs.ashbyhq.com/nubank/20ba8e2e-4781-43d2-837b-de3f1f966148/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Our Engineering team helps Nu create and scale the technology that powers the best financial products in Latin America. We strive for state-of-the-art software development practices, using a variety of technologies and architectures to build resilient, secure, and highly scalable systems.
As a Lead Software Engineer , you will serve as a technical authority across entire business domains, shaping company-wide engineering strategy and driving the architectural evolution of large-scale distributed systems that power our core platform for tens of millions of customers. While we value experience with our tech stack, we are confident that top-tier technical leaders who are eager to learn will thrive here — and we will support your mastery of Clojure as our main backend language.
Architectural Leadership: Defining long-term technical vision and architecture roadmaps across business area, balancing immediate business goals with long-term system sustainability.
Strategic Alignment: Partnering with Leaders to translate team business strategy into scalable engineering systems and technical bets.
Engineering Excellence: Setting and raising the technical bar for the entire engineering organization through systemic improvements, architectural reviews, and best-practice frameworks.
High-Impact Execution: Hands-on leadership in designing, prototyping, and executing on the most complex, high-risk, or foundational systems in the company.
Mentorship & Talent Growth: Mentoring engineers
Cross-Organizational Resilience: Establishing team practices for observability, failure domain isolation, disaster recovery, and incident resolution for critical systems
Extensive Experience: 8+ years of experience engineering complex digital products
Domain-Scale Expertise: Mastery of distributed systems design, microservices, cloud-native architectures, and failure-mode analysis in systems handling high concurrency and millions of active users.
Cross-Team Influence: Demonstrated history of steering large-scale technical initiatives, aligning competing priorities across multiple engineering teams.
Leadership & Sponsorship: Experience mentoring engineers
Business Acumen & Communication: Exceptional communication skills with the ability to articulate complex technical trade-offs, risk profiles, and architectural decisions
Language Proficiency: Advanced English skills (both written and spoken)
Location
Buenos Aires, Argentina
Argentina · Avenida del Libertador General San Martín 1000 – Vicente López
Hybrid
Our benefits are designed to support your wellbeing, development, and life outside of work. They include:
Chance of earning equity
Health Insurance
Life Insurance
NuCare
International business travel insurance
NuLanguage
Vacations
Parental leaves
Work from home allowance
Even if you feel you don't meet every qualification, we encourage you to apply — your unique skills and experiences may be just what we're looking for, and we're excited to learn more about what you can bring to our team.
Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE \n\nOur Engineering team helps Nu create and scale the technology that powers the best financial products in Latin America. We strive for state-of-the-art software development practices, using a variety of technologies and architectures to build resilient, secure, and highly scalable systems.\n\nAs a Lead Software Engineer , you will serve as a technical authority across entire business domains, shaping company-wide engineering strategy and driving the architectural evolution of large-scale distributed systems that power our core platform for tens of millions of customers. While we value experience with our tech stack, we are confident that top-tier technical leaders who are eager to learn will thrive here — and we will support your mastery of Clojure as our main backend language.\n\n\n\nYOU’LL BE RESPONSIBLE FOR \n\n 1. Architectural Leadership: Defining long-term technical vision and architecture roadmaps across business area, balancing immediate business goals with long-term system sustainability.\n\n 2. Strategic Alignment: Partnering with Leaders to translate team business strategy into scalable engineering systems and technical bets.\n\n 3. Engineering Excellence: Setting and raising the technical bar for the entire engineering organization through systemic improvements, architectural reviews, and best-practice frameworks.\n\n 4. High-Impact Execution: Hands-on leadership in designing, prototyping, and executing on the most complex, high-risk, or foundational systems in the company.\n\n 5. Mentorship & Talent Growth: Mentoring engineers\n\n 6. Cross-Organizational Resilience: Establishing team practices for observability, failure domain isolation, disaster recovery, and incident resolution for critical systems\n\n \n\n\nWHAT WE'RE LOOKING FOR SOMEONE WHO HAS\n\n 1. Extensive Experience: 8+ years of experience engineering complex digital products\n\n 2. Domain-Scale Expertise: Mastery of distributed systems design, microservices, cloud-native architectures, and failure-mode analysis in systems handling high concurrency and millions of active users.\n\n 3. Cross-Team Influence: Demonstrated history of steering large-scale technical initiatives, aligning competing priorities across multiple engineering teams.\n\n 4. Leadership & Sponsorship: Experience mentoring engineers\n\n 5. Business Acumen & Communication: Exceptional communication skills with the ability to articulate complex technical trade-offs, risk profiles, and architectural decisions\n\n 6. Language Proficiency: Advanced English skills (both written and spoken)\n\n \n\n\nWORK SETUP \n\nLocation\n\nBuenos Aires, Argentina \nArgentina · Avenida del Libertador General San Martín 1000 – Vicente López\nHybrid\n\n \n\n\nOUR BENEFITS \n\nOur benefits are designed to support your wellbeing, development, and life outside of work. They include:\n\n - Chance of earning equity\n\n - Health Insurance\n\n - Life Insurance\n\n - NuCare\n\n - International business travel insurance\n\n - NuLanguage\n\n - Vacations\n\n - Parental leaves\n\n - Work from home allowance\n\nEven if you feel you don't meet every qualification, we encourage you to apply — your unique skills and experiences may be just what we're looking for, and we're excited to learn more about what you can bring to our team.\n\n \n\n\nWORK MODEL FOR THIS ROLE\n\nHybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ https://building.nubank.com/nu-hybrid-work-model/.\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"81b79786-57fd-4407-b20d-daa2fe70299d","title":"Senior Media Specialist","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"Miami","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-26T18:49:10.597+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Florida","addressCountry":"United States","addressLocality":"Miami"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/81b79786-57fd-4407-b20d-daa2fe70299d","applyUrl":"https://jobs.ashbyhq.com/nubank/81b79786-57fd-4407-b20d-daa2fe70299d/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
As the Senior Media Specialist - Marketing (US), you will drive Nu's paid media strategy in the US, translating business goals into full-funnel media plans across digital and offline channels, and helping build the measurement infrastructure needed to prove what's working. This role exists to help Nu grow efficiently and profitably in a market that's still early — you'll be one of the first people building the paid media engine for the US from the ground up, working independently to stand up the building blocks that don't yet exist.
You will propose, build, implement, optimize, and measure paid media campaigns end to end, operating in a test-and-learn model to find the most efficient paths to reach and convert audiences — with particular focus on the mass affluent target, reaching them in the key demographic and geographic areas aligned to Nu's product offerings, from national brand campaigns down to regional, state, and city-level activation.
This role also works closely with Business Analytics, Finance, and other marketing teams to build the first paid media measurement models for the US, translating spend into credible ROI and ROAS reporting that can hold up under scrutiny.
Key responsibilities and Expectations
Propose, build, implement, optimize, and measure paid media strategies across digital and offline channels (search, social, programmatic, video, CTV/OOH, direct mail, and others), matched to the right objective and funnel stage.
Set up the foundational building blocks for US paid media: platform accounts, tracking, tagging, and reporting infrastructure, working self-directed since much of this doesn't yet exist.
Run a disciplined test-and-learn model: design experiments across channel, audience, and creative to find efficient paths to growth, and scale what works.
Target and reach the mass affluent audience with precision: focus spend on the demographic and geographic areas that align to Nu's product offerings, balancing reach with efficiency.
Partner with Business Analytics and Finance to build the first paid media measurement models for the US: contribute to ROI/ROAS frameworks, incrementality approaches, and reporting that connects media spend to business outcomes.
Translate business goals into media strategy: work with brand, growth, and other marketing teams to turn objectives (awareness, acquisition, specific product goals) into channel plans and budget allocation.
Manage external media and creative agencies, and work directly with media platforms (Google, Meta, TikTok, and others) for platform best practices, beta access, and troubleshooting.
Bring a strong media point of view, grounded in external benchmarks and references where Nu's own US data doesn't yet exist: partner with marketing, product, and finance stakeholders to shape the US paid media approach, and represent that point of view clearly across teams.
Qualifications
Experience: 6–9 years in paid media or performance marketing, including hands-on ownership of multi-channel campaigns across national and regional/local levels.
Industry Experience: Background in tech, e-commerce, mobile app, or financial services is a strong plus — particularly experience with mobile app install/conversion campaigns and mobile measurement (SDKs, MMPs such as AppsFlyer or Adjust), given Nu's app-first product.
Technical Expertise: Deep hands-on experience across digital platforms (Google, Meta, TikTok, programmatic/DSPs, and others) and offline channels (TV, OOH, direct mail, radio), with fluency in ROI, ROAS, CPA, and other core media and marketing metrics.
Mindset: Highly detail-oriented, disciplined, and rigorous in campaign execution and reporting; self-directed and independent, comfortable building measurement and infrastructure from scratch, and runs a test-and-learn cadence rather than waiting for perfect data.
Agency & Platform Management: Proven experience managing external media and creative agencies, plus direct working relationships with media platforms themselves, including scoping, performance accountability, and budget oversight.
Market Knowledge: Experience planning and executing media at national, regional, and state/city levels in the US, with the ability to identify and prioritize the geographic and demographic areas that best align to a mass affluent target, and to bring outside benchmarks to fill data gaps.
Communication: Strong influence skills; able to represent the media point of view to marketing, finance, and analytics stakeholders as a senior individual contributor.
Languages: Fluent or native English required. Portuguese and/or Spanish preferred.
Core Skills
Strategic Acumen: Links near-term paid media bets to Nu's broader US growth strategy, and helps stakeholders see that connection too.
Analytical Ability: Analyzes performance and spend data with rigor and little oversight; turns it into recommendations that hold up when Finance or Business Analytics pushes back.
Stakeholder Relationship & Management: Builds and sustains trust with Business Analytics, Finance, and other marketing teams independently; manages conflicting priorities between paid media bets and broader marketing plans without escalating every time.
Marketing Knowledge & Channel Influence: Synthesizes performance data and market insight into media objectives, and advocates for budget or channel shifts where the data warrants it.
Customer & Audience Insight: Acts as a primary advocate for precise, well-targeted audience strategy in cross-functional discussions; translates data and market signal into concrete channel, budget, and creative decisions.
AI Fluency: Uses AI tools to improve targeting, creative testing, or media efficiency; evaluates AI initiatives on ROI, effort, and risk rather than adopting tools for their own sake.
Miami, US
Work model
[Hybrid / On-Site]
Office requirement
2 days per week at the office.
Opportunity of earning equity at Nu
Medical Insurance
Dental and Vision Insurance
Life Insurance and AD&D
Extended maternity and paternity leaves
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
401K
Saving Plans - Health Saving Account and Flexible Spending Account
Work-from-home Allowance
Relocation Assistance Package, if applicable.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE\n\nAs the Senior Media Specialist - Marketing (US), you will drive Nu's paid media strategy in the US, translating business goals into full-funnel media plans across digital and offline channels, and helping build the measurement infrastructure needed to prove what's working. This role exists to help Nu grow efficiently and profitably in a market that's still early — you'll be one of the first people building the paid media engine for the US from the ground up, working independently to stand up the building blocks that don't yet exist.\n\nYou will propose, build, implement, optimize, and measure paid media campaigns end to end, operating in a test-and-learn model to find the most efficient paths to reach and convert audiences — with particular focus on the mass affluent target, reaching them in the key demographic and geographic areas aligned to Nu's product offerings, from national brand campaigns down to regional, state, and city-level activation.\n\nThis role also works closely with Business Analytics, Finance, and other marketing teams to build the first paid media measurement models for the US, translating spend into credible ROI and ROAS reporting that can hold up under scrutiny.\n\nKey responsibilities and Expectations\n\n - Propose, build, implement, optimize, and measure paid media strategies across digital and offline channels (search, social, programmatic, video, CTV/OOH, direct mail, and others), matched to the right objective and funnel stage.\n\n - Set up the foundational building blocks for US paid media: platform accounts, tracking, tagging, and reporting infrastructure, working self-directed since much of this doesn't yet exist.\n\n - Run a disciplined test-and-learn model: design experiments across channel, audience, and creative to find efficient paths to growth, and scale what works.\n\n - Target and reach the mass affluent audience with precision: focus spend on the demographic and geographic areas that align to Nu's product offerings, balancing reach with efficiency.\n\n - Partner with Business Analytics and Finance to build the first paid media measurement models for the US: contribute to ROI/ROAS frameworks, incrementality approaches, and reporting that connects media spend to business outcomes.\n\n - Translate business goals into media strategy: work with brand, growth, and other marketing teams to turn objectives (awareness, acquisition, specific product goals) into channel plans and budget allocation.\n\n - Manage external media and creative agencies, and work directly with media platforms (Google, Meta, TikTok, and others) for platform best practices, beta access, and troubleshooting.\n\n - Bring a strong media point of view, grounded in external benchmarks and references where Nu's own US data doesn't yet exist: partner with marketing, product, and finance stakeholders to shape the US paid media approach, and represent that point of view clearly across teams.\n\nQualifications\n\n - Experience: 6–9 years in paid media or performance marketing, including hands-on ownership of multi-channel campaigns across national and regional/local levels.\n\n - Industry Experience: Background in tech, e-commerce, mobile app, or financial services is a strong plus — particularly experience with mobile app install/conversion campaigns and mobile measurement (SDKs, MMPs such as AppsFlyer or Adjust), given Nu's app-first product.\n\n - Technical Expertise: Deep hands-on experience across digital platforms (Google, Meta, TikTok, programmatic/DSPs, and others) and offline channels (TV, OOH, direct mail, radio), with fluency in ROI, ROAS, CPA, and other core media and marketing metrics.\n\n - Mindset: Highly detail-oriented, disciplined, and rigorous in campaign execution and reporting; self-directed and independent, comfortable building measurement and infrastructure from scratch, and runs a test-and-learn cadence rather than waiting for perfect data.\n\n - Agency & Platform Management: Proven experience managing external media and creative agencies, plus direct working relationships with media platforms themselves, including scoping, performance accountability, and budget oversight.\n\n - Market Knowledge: Experience planning and executing media at national, regional, and state/city levels in the US, with the ability to identify and prioritize the geographic and demographic areas that best align to a mass affluent target, and to bring outside benchmarks to fill data gaps.\n\n - Communication: Strong influence skills; able to represent the media point of view to marketing, finance, and analytics stakeholders as a senior individual contributor.\n\n - Languages: Fluent or native English required. Portuguese and/or Spanish preferred.\n\nCore Skills\n\n - Strategic Acumen: Links near-term paid media bets to Nu's broader US growth strategy, and helps stakeholders see that connection too.\n\n - Analytical Ability: Analyzes performance and spend data with rigor and little oversight; turns it into recommendations that hold up when Finance or Business Analytics pushes back.\n\n - Stakeholder Relationship & Management: Builds and sustains trust with Business Analytics, Finance, and other marketing teams independently; manages conflicting priorities between paid media bets and broader marketing plans without escalating every time.\n\n - Marketing Knowledge & Channel Influence: Synthesizes performance data and market insight into media objectives, and advocates for budget or channel shifts where the data warrants it.\n\n - Customer & Audience Insight: Acts as a primary advocate for precise, well-targeted audience strategy in cross-functional discussions; translates data and market signal into concrete channel, budget, and creative decisions.\n\n - AI Fluency: Uses AI tools to improve targeting, creative testing, or media efficiency; evaluates AI initiatives on ROI, effort, and risk rather than adopting tools for their own sake.\n\n\n\n \n\n\nWORK SETUP \n\nMiami, US\n\nWork model\n\n[Hybrid / On-Site] \n\nOffice requirement\n\n2 days per week at the office.\n\n \n\n\nOUR BENEFITS \n\n - Opportunity of earning equity at Nu\n\n - Medical Insurance\n\n - Dental and Vision Insurance\n\n - Life Insurance and AD&D\n\n - Extended maternity and paternity leaves\n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - NuCare - Our mental health and wellness assistance program\n\n - 401K\n\n - Saving Plans - Health Saving Account and Flexible Spending Account\n\n - Work-from-home Allowance\n\n - Relocation Assistance Package, if applicable.\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"93a86aeb-14d7-459c-876d-c9060514ea86","title":"Staff Software Engineer","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Campinas","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"Campinas"}}},{"location":"Belo Horizonte","address":{"postalAddress":{"addressRegion":"Minas Gerais","addressCountry":"Brazil","addressLocality":"Belo Horizonte"}}},{"location":"Rio de Janeiro","address":{"postalAddress":{"addressRegion":"Rio de Janeiro","addressCountry":"Brazil","addressLocality":"Rio de Janeiro"}}}],"publishedAt":"2026-09-10T17:28:54.751+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/93a86aeb-14d7-459c-876d-c9060514ea86","applyUrl":"https://jobs.ashbyhq.com/nubank/93a86aeb-14d7-459c-876d-c9060514ea86/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
At Nubank, software engineers sit at the intersection of data, intelligence, and scale. We build systems that process millions of decisions daily, from fraud detection to credit modeling and increasingly, we do this powered by AI. Machine learning is embedded across our core products: in how we assess risk, personalize experiences, and automate decisions at scale. Engineers here don't just consume AI capabilities; they help shape how intelligence is built, deployed, and maintained in production.
We do it with engineering rigor, autonomy, and a deep focus on impact. Our engineers work across the full spectrum: designing data pipelines and architectures, deploying and maintaining ML models in production, and building the distributed systems and platforms that power our products. We value small, independent teams that move fast, own their decisions end-to-end, and hold themselves to a high bar for quality and craft.
We strive for state-of-the-art software development practices across our entire stack. While we value candidates familiar with our technologies, we're confident that engineers who join Nubank will learn and grow alongside our team:
Horizontally scalable microservices written mostly in Clojure, leveraging functional programming and hexagonal architecture
High-throughput event-driven architectures for inter-service communication
Continuous Integration and Deployment into cloud-native infrastructure
Distributed transactional systems built on Datomic, modeling complex business domains with immutable data and strong consistency
Modern data platforms built on ETL/ELT best practices, with robust monitoring and observability
Work with large scale distributed systems
Collaborate with building microservices
Design, build and maintain robust data pipelines, distributed systems and ML-enabled solutions, ensuring reliability, scalability and performance at scale
Deploy and maintain ML models in both batch and real-time scenarios, integrating them with other systems and monitoring through operational and business metrics
Lead data and engineering projects end-to-end — from requirements gathering and stakeholder alignment to delivery and iteration
Contribute to the design, documentation, maintenance and optimization of our data codebase, platforms and tooling
Translate business needs into data products and technical solutions aligned with Nubank's architecture and long-term strategy
Partner with technical and business stakeholders to define strategies and deliver high-impact solutions
Share knowledge, mentor peers and contribute to engineering and data literacy initiatives across Nubank
Programming experience in one or more general-purpose languages (e.g. Python, Clojure, Scala, Java)
Familiarity with analytical data environments and data engineering concepts: pipelines, ETL/ELT, data modeling and storage
Understanding of ML model lifecycle, from training and evaluation to deployment and monitoring
Familiarity with distributed systems, microservices and asynchronous architectures
Strong communication skills to collaborate with both technical and business stakeholders
Passion for building high-quality software and data products
Experience with cloud platforms such as AWS, GCP or Azure
Knowledge of data architecture patterns (Data Lake, Data Warehouse, Data Mart)
Familiarity with ML frameworks and feature engineering pipelines
Experience with data visualization tools (Looker, Power BI, Tableau or similar)
Knowledge of software engineering best practices: testing, clean code, documentation
Our Benefits
Chance of earning equity at Nubank
Food/Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance, Medical Plan and Dental Plan
NuLanguage – Language Course Program
Nucleo – Our learning platform
Extended Parental Leave, Daycare Allowance and Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration.
For more details, visit building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\n\nAt Nubank, software engineers sit at the intersection of data, intelligence, and scale. We build systems that process millions of decisions daily, from fraud detection to credit modeling and increasingly, we do this powered by AI. Machine learning is embedded across our core products: in how we assess risk, personalize experiences, and automate decisions at scale. Engineers here don't just consume AI capabilities; they help shape how intelligence is built, deployed, and maintained in production.\n\nWe do it with engineering rigor, autonomy, and a deep focus on impact. Our engineers work across the full spectrum: designing data pipelines and architectures, deploying and maintaining ML models in production, and building the distributed systems and platforms that power our products. We value small, independent teams that move fast, own their decisions end-to-end, and hold themselves to a high bar for quality and craft.\n\n\n\nWe strive for state-of-the-art software development practices across our entire stack. While we value candidates familiar with our technologies, we're confident that engineers who join Nubank will learn and grow alongside our team:\n\n\n\n - Horizontally scalable microservices written mostly in Clojure, leveraging functional programming and hexagonal architecture\n\n - High-throughput event-driven architectures for inter-service communication\n\n - Continuous Integration and Deployment into cloud-native infrastructure\n\n - Distributed transactional systems built on Datomic, modeling complex business domains with immutable data and strong consistency\n\n - Modern data platforms built on ETL/ELT best practices, with robust monitoring and observability\n \n \n\n\nOUR SOFTWARE ENGINEERS\n\n - Work with large scale distributed systems\n\n - Collaborate with building microservices\n\n - Design, build and maintain robust data pipelines, distributed systems and ML-enabled solutions, ensuring reliability, scalability and performance at scale\n\n - Deploy and maintain ML models in both batch and real-time scenarios, integrating them with other systems and monitoring through operational and business metrics\n\n - Lead data and engineering projects end-to-end — from requirements gathering and stakeholder alignment to delivery and iteration\n\n - Contribute to the design, documentation, maintenance and optimization of our data codebase, platforms and tooling\n\n - Translate business needs into data products and technical solutions aligned with Nubank's architecture and long-term strategy\n\n - Partner with technical and business stakeholders to define strategies and deliver high-impact solutions\n\n - Share knowledge, mentor peers and contribute to engineering and data literacy initiatives across Nubank\n \n \n\n\nWHAT WE'RE LOOKING FOR\n\n - Programming experience in one or more general-purpose languages (e.g. Python, Clojure, Scala, Java)\n\n - Familiarity with analytical data environments and data engineering concepts: pipelines, ETL/ELT, data modeling and storage\n\n - Understanding of ML model lifecycle, from training and evaluation to deployment and monitoring\n\n - Familiarity with distributed systems, microservices and asynchronous architectures\n\n - Strong communication skills to collaborate with both technical and business stakeholders\n\n - Passion for building high-quality software and data products\n\n\n\n\nNICE TO HAVE\n\n - Experience with cloud platforms such as AWS, GCP or Azure\n\n - Knowledge of data architecture patterns (Data Lake, Data Warehouse, Data Mart)\n\n - Familiarity with ML frameworks and feature engineering pipelines\n\n - Experience with data visualization tools (Looker, Power BI, Tableau or similar)\n\n - Knowledge of software engineering best practices: testing, clean code, documentation\n\n\n\nOur Benefits\n\n - Chance of earning equity at Nubank\n\n - Food/Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance, Medical Plan and Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo – Our learning platform\n\n - Extended Parental Leave, Daycare Allowance and Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\n\n\n\nWORK MODEL\n\nHybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. \n\nFor more details, visit building.nubank.com/nu-hybrid-work-model/ http://building.nubank.com/nu-hybrid-work-model/\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"aee700cd-4eca-454e-8b7d-1a8efc16757f","title":"Controllership Senior Specialist- Global Product Accounting ","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"Ciudad de México","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-27T23:32:30.394+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Mexico City","addressCountry":"Mexico","addressLocality":"Mexico City"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/aee700cd-4eca-454e-8b7d-1a8efc16757f","applyUrl":"https://jobs.ashbyhq.com/nubank/aee700cd-4eca-454e-8b7d-1a8efc16757f/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Nubank is looking for a strategic and results-driven Controller Senior Specialist to join our Finance team. As a Controller Senior Specialist at Nubank, you will bridge the gap between traditional financial operations and cutting-edge technology. This is a full-time opportunity where you will support and execute the accounting closing flows and help optimize processes through automation and data analysis. You will partner with platform teams to implement projects that increase the efficiency and scalability of our controlling operations. The role offers autonomy to influence and enhance our financial processes, combining your financial expertise with support for technical solutions.
You’ll be Responsible for
You will be responsible for promoting and developing continuous improvement actions with the controllership team with the aim of improving and standardizing processes and generating efficiency through automation.
Analyze and map existing processes in order to identify business processes that can be automated using the tools available in Nu.
Work together with data and product teams to design financial processes, indicating the most efficient way to store information for application in accounting routines (closings, Financial Statements, regulatory reports, etc.);
Will contribute to the maintenance of Nubank's core products, analyzing unexpected behaviors, bugs and dealing with complex databases;
Will improve the accounting closing process, looking for opportunities of automations and controls..
Contribute to the preparation of financial statements for Nubank products.
A Bachelor's degree in Finance, Accounting, Economics, Engineering, or a related field.
Advanced English proficiency — able to participate in meetings, read and write documents, and deliver presentations to diverse teams.
Prior experience with banking products such as Debit Cards, Checking Accounts, PIX, Barcodes, and similar offerings.
Strong analytical skills and strategic planning capabilities, with the ability to support the understanding and standardization of global business processes.
Adaptable and assertive communication skills, with the ability to effectively engage stakeholders including Product Managers, Business Analysts, and Data teams.
Familiarity with local accounting regulations in Brazil (BR), Mexico (MX), or Colombia (COL), as well as IFRS, is a plus.
Desirable knowledge of programming languages such as SQL, Scala, and Python is a plus, along with a genuine interest in further developing data skills.
Location
Mexico City , Mexico
Work model
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration.
Office requirement
2 days per week at the office.
Chance of earning equity at Nubank
Food Card
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
Holiday Bonus (\"Aguinaldo\") of 30 days of pay per year
17 days of paid vacation with 25% vacation bonus
Relocation Assistance Package, if applicable
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE \n\nNubank is looking for a strategic and results-driven Controller Senior Specialist to join our Finance team. As a Controller Senior Specialist at Nubank, you will bridge the gap between traditional financial operations and cutting-edge technology. This is a full-time opportunity where you will support and execute the accounting closing flows and help optimize processes through automation and data analysis. You will partner with platform teams to implement projects that increase the efficiency and scalability of our controlling operations. The role offers autonomy to influence and enhance our financial processes, combining your financial expertise with support for technical solutions.\n\nYou’ll be Responsible for \n\n - You will be responsible for promoting and developing continuous improvement actions with the controllership team with the aim of improving and standardizing processes and generating efficiency through automation.\n\n - Analyze and map existing processes in order to identify business processes that can be automated using the tools available in Nu.\n\n - Work together with data and product teams to design financial processes, indicating the most efficient way to store information for application in accounting routines (closings, Financial Statements, regulatory reports, etc.);\n\n - Will contribute to the maintenance of Nubank's core products, analyzing unexpected behaviors, bugs and dealing with complex databases;\n\n - Will improve the accounting closing process, looking for opportunities of automations and controls..\n\n - Contribute to the preparation of financial statements for Nubank products.\n\n \n\n\nWHAT WE'RE LOOKING FOR SOMEONE WHO HAS\n\n - A Bachelor's degree in Finance, Accounting, Economics, Engineering, or a related field.\n\n - Advanced English proficiency — able to participate in meetings, read and write documents, and deliver presentations to diverse teams.\n\n - Prior experience with banking products such as Debit Cards, Checking Accounts, PIX, Barcodes, and similar offerings.\n\n - Strong analytical skills and strategic planning capabilities, with the ability to support the understanding and standardization of global business processes.\n\n - Adaptable and assertive communication skills, with the ability to effectively engage stakeholders including Product Managers, Business Analysts, and Data teams.\n\n - Familiarity with local accounting regulations in Brazil (BR), Mexico (MX), or Colombia (COL), as well as IFRS, is a plus.\n\n - Desirable knowledge of programming languages such as SQL, Scala, and Python is a plus, along with a genuine interest in further developing data skills.\n \n \n\n\nWORK SETUP \n\nLocation\n\nMexico City , Mexico \n\nWork model\n\nHybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration.\n\nOffice requirement\n\n2 days per week at the office.\n\n\n\nOUR BENEFITS\n\n - Chance of earning equity at Nubank \n\n - Food Card\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - Holiday Bonus (\"Aguinaldo\") of 30 days of pay per year\n\n - 17 days of paid vacation with 25% vacation bonus\n\n - Relocation Assistance Package, if applicable\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6b9aabca-5d57-49c1-bb5a-58466d2a4538","title":"Lead Product Designer - Lending","department":"Design","team":"Design","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Campinas","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"Campinas"}}},{"location":"Rio de Janeiro","address":{"postalAddress":{"addressRegion":"Rio de Janeiro","addressCountry":"Brazil","addressLocality":"Rio de Janeiro"}}}],"publishedAt":"2026-08-31T13:23:52.000+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/6b9aabca-5d57-49c1-bb5a-58466d2a4538","applyUrl":"https://jobs.ashbyhq.com/nubank/6b9aabca-5d57-49c1-bb5a-58466d2a4538/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
As a team who drives product development from ideation to full rollout, the Design team ensures that our product experiences are valuable to our users. Designers at Nubank must deal with complex problems and transform them into intuitive, accessible and easy-to-use experiences for millions of people.
You'd be joining the Payroll INSS Squad, responsible for delivering a simple, humanized and complete borrowing experience for Mass Market INSS retirees and pensioners who need to borrow money to make ends meet and reach their goals. We're looking for a designer who is passionate about this specific customer segment and about making an old, regulated, and complex product feel easy to use and humane.
Translate complex user insights and data (CSAT, research, analytics) into clear design opportunities and product bets that support business KPIs and revenue growth.
Own end-to-end, scalable experiences, ensuring features connect into a cohesive product ecosystem while accounting for legal constraints, business needs, and NuDS standards.
Scope and lead design projects from discovery through final handoff, validating technical feasibility and driving high-quality execution with minimal supervision.
Be a technical reference for the team, adapting and replicating market best practices to raise the team's bar.
Build links with other business areas at all levels of the organization, influencing business decisions and defending design logic with Product, Engineering, and Business partners.
Establish and promote a healthy team culture, inspiring fellow designers through a high bar of quality work.
Thrive in an agile, evolving environment, showing resilience and strong collaboration while pushing the boundaries of the team's UX/UI/visual execution.
Solid expertise in Product Design (UI, UX, and Research).
Experience in digital products, ideally with regulated or complex financial products.
Excellent English: verbal and written communication skills.
Ability to work well in a highly collaborative, cross-functional, fast-paced startup environment.
Ability to influence prioritization in an agile environment, adapting to shifting priorities and stakeholder needs with openness and agility.
Desirable: AI and WhatsApp knowledge, to address INSS customers' need for humanized, timely support
Location
São Paulo, SP or Campinas, SP or Rio de Janeiro, RJ.
Work model
Hybrid
Office requirement
2 days per week at the office.
Chance of earning equity at Nubank
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE \n\nAs a team who drives product development from ideation to full rollout, the Design team ensures that our product experiences are valuable to our users. Designers at Nubank must deal with complex problems and transform them into intuitive, accessible and easy-to-use experiences for millions of people.\n\nYou'd be joining the Payroll INSS Squad, responsible for delivering a simple, humanized and complete borrowing experience for Mass Market INSS retirees and pensioners who need to borrow money to make ends meet and reach their goals. We're looking for a designer who is passionate about this specific customer segment and about making an old, regulated, and complex product feel easy to use and humane.\n\n\n\nYOU’LL BE RESPONSIBLE FOR \n\n - Translate complex user insights and data (CSAT, research, analytics) into clear design opportunities and product bets that support business KPIs and revenue growth.\n\n - Own end-to-end, scalable experiences, ensuring features connect into a cohesive product ecosystem while accounting for legal constraints, business needs, and NuDS standards.\n\n - Scope and lead design projects from discovery through final handoff, validating technical feasibility and driving high-quality execution with minimal supervision.\n\n - Be a technical reference for the team, adapting and replicating market best practices to raise the team's bar.\n\n - Build links with other business areas at all levels of the organization, influencing business decisions and defending design logic with Product, Engineering, and Business partners.\n\n - Establish and promote a healthy team culture, inspiring fellow designers through a high bar of quality work.\n\n - Thrive in an agile, evolving environment, showing resilience and strong collaboration while pushing the boundaries of the team's UX/UI/visual execution.\n\n \n\n\nWHAT WE'RE LOOKING FOR SOMEONE WHO HAS\n\n - Solid expertise in Product Design (UI, UX, and Research).\n\n - Experience in digital products, ideally with regulated or complex financial products.\n\n - Excellent English: verbal and written communication skills.\n\n - Ability to work well in a highly collaborative, cross-functional, fast-paced startup environment.\n\n - Ability to influence prioritization in an agile environment, adapting to shifting priorities and stakeholder needs with openness and agility.\n\n - Desirable: AI and WhatsApp knowledge, to address INSS customers' need for humanized, timely support\n\nLocation\n\nSão Paulo, SP or Campinas, SP or Rio de Janeiro, RJ.\n\nWork model\n\nHybrid\n\nOffice requirement\n\n2 days per week at the office.\n\n \n\n\nOUR BENEFITS \n\n - Chance of earning equity at Nubank\n\n - Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d13b3914-2e39-4de7-9de6-e3fbeef0496c","title":"Senior Staff Systems Engineer - Performance Engineer","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Toronto","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-31T13:47:21.429+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/d13b3914-2e39-4de7-9de6-e3fbeef0496c","applyUrl":"https://jobs.ashbyhq.com/nubank/d13b3914-2e39-4de7-9de6-e3fbeef0496c/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
About the Role
The Systems Performance team is part of the Computing Squad consists of two distinct workstreams —Orchestration and System Performance —each with its own approach and challenges on managing and improving the foundational infrastructure where the majority of the Nubank's workloads runs.
The Performance team is focused on building deep diagnostic tools and performing high-level analysis to reduce latency, infrastructure costs and increase services efficiency.
You will be responsible for leading complex performance investigations, identifying systemic bottlenecks, and driving efficiency across one of the largest JVM-based microservice architectures in the world.
Our core principles and behaviors include ownership, simplicity, veracity-first, teamwork, and a focus on quality over quantity. During a normal work day, you will interact with critical infrastructure layers, from the Linux Kernel and JVM internals to cloud-wide orchestration.
Leading Deep-Dive Investigations: Conduct high-level performance analysis to identify and resolve systemic bottlenecks across our global JVM-based microservices architecture.
Optimizing Resource Efficiency: Drive initiatives to reduce infrastructure costs and latency by fine-tuning JVM parameters, Garbage Collection (ZGC, G1), and memory management (heap and off-heap).
Building Diagnostic Tooling: Develop and implement advanced observability tools using eBPF, JFR, and Flamegraphs to provide real-time insights into kernel and runtime behavior.
Kernel & Runtime Alignment: Bridge the gap between the Linux Kernel and the JVM, optimizing thread scheduling (CFS/EEVDF) and managing resource isolation (cgroups/throttling) within our Kubernetes environment.
Architecting Scalable Solutions: Design and deliver innovative infrastructure improvements that address long-term performance challenges, ensuring our systems scale ahead of demand.
Technical Mentorship & Culture: Share expertise on JVM internals and performance best practices with the wider Engineering team, fostering a culture of technical excellence and \"quality over quantity.\"
Root Cause Excellence: Deep dive into complex concurrency issues, lock contentions, and memory leaks, providing definitive fixes for high-impact technical debt.
Strategic Collaboration: Work closely with the Computing Squad to align orchestration strategies with system performance goals, ensuring a seamless interface between infrastructure and workloads.
Expertise in JVM Internals: Deep, low-level knowledge of the JVM is essential. You must understand how the JVM works \"under the hood,\" including JIT compilation (C1/C2), class loading, and intrinsic methods.
JVM Tuning & Garbage Collection: Extensive experience with GC algorithms (ZGC, G1, Shenandoah), including the ability to tune them for massive heaps and ultra-low latency requirements.
OpenJDK Contribution (Major Plus): Previous experience contributing to the OpenJDK project or other low-level runtime environments is a significant advantage.
Linux Kernel & Scheduling: Deep understanding of the Linux Scheduler (CFS/EEVDF), thread scheduling, and how the kernel manages high-concurrency Java workloads.
Memory Architecture: Mastery of heap and off-heap memory management, including Direct Buffers, memory-mapped files, and diagnosing complex memory leaks.
Advanced Diagnostics: Mastery of diagnostic tools such as Flamegraphs, JFR (Java Flight Recorder), eBPF, and performing large-scale heap dump analysis.
Resource Isolation: Extensive experience with cgroups and the impact of CPU Throttling on JVM quotas within Kubernetes/EKS.
Concurrency: Proven ability to diagnose and resolve complex concurrency problems, including lock contention and race conditions at the instruction level.
Cloud Platforms: Knowledge of AWS infrastructure and its performance characteristics.
Develops and delivers innovative solutions that address team-level or project-level challenges, focusing on medium and long-term impact
Understand the technical aspects, capabilities, and limitations of our systems, contributing to discussions and improvements.
Anticipate technical and product issues, making appropriate design decisions to avoid them
Is enthusiastic about sharing knowledge and mentoring others.
Deep dive into a problem to identify root causes when prioritized.
Benefits
Health Insurance
Life Insurance
Pension Plan
Extended maternity and paternity leaves
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
Vacations
Location for this opportunity (City, Country)
Toronto, Canada
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nAbout the Role\n\nThe Systems Performance team is part of the Computing Squad consists of two distinct workstreams —Orchestration and System Performance —each with its own approach and challenges on managing and improving the foundational infrastructure where the majority of the Nubank's workloads runs. \n\nThe Performance team is focused on building deep diagnostic tools and performing high-level analysis to reduce latency, infrastructure costs and increase services efficiency.\n\nYou will be responsible for leading complex performance investigations, identifying systemic bottlenecks, and driving efficiency across one of the largest JVM-based microservice architectures in the world.\n\nOur core principles and behaviors include ownership, simplicity, veracity-first, teamwork, and a focus on quality over quantity. During a normal work day, you will interact with critical infrastructure layers, from the Linux Kernel and JVM internals to cloud-wide orchestration.\n\n\nYOU'LL BE RESPONSIBLE FOR\n\n - Leading Deep-Dive Investigations: Conduct high-level performance analysis to identify and resolve systemic bottlenecks across our global JVM-based microservices architecture.\n\n - Optimizing Resource Efficiency: Drive initiatives to reduce infrastructure costs and latency by fine-tuning JVM parameters, Garbage Collection (ZGC, G1), and memory management (heap and off-heap).\n\n - Building Diagnostic Tooling: Develop and implement advanced observability tools using eBPF, JFR, and Flamegraphs to provide real-time insights into kernel and runtime behavior.\n\n - Kernel & Runtime Alignment: Bridge the gap between the Linux Kernel and the JVM, optimizing thread scheduling (CFS/EEVDF) and managing resource isolation (cgroups/throttling) within our Kubernetes environment.\n\n - Architecting Scalable Solutions: Design and deliver innovative infrastructure improvements that address long-term performance challenges, ensuring our systems scale ahead of demand.\n\n - Technical Mentorship & Culture: Share expertise on JVM internals and performance best practices with the wider Engineering team, fostering a culture of technical excellence and \"quality over quantity.\"\n\n - Root Cause Excellence: Deep dive into complex concurrency issues, lock contentions, and memory leaks, providing definitive fixes for high-impact technical debt.\n\n - Strategic Collaboration: Work closely with the Computing Squad to align orchestration strategies with system performance goals, ensuring a seamless interface between infrastructure and workloads.\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\n - Expertise in JVM Internals: Deep, low-level knowledge of the JVM is essential. You must understand how the JVM works \"under the hood,\" including JIT compilation (C1/C2), class loading, and intrinsic methods.\n\n - JVM Tuning & Garbage Collection: Extensive experience with GC algorithms (ZGC, G1, Shenandoah), including the ability to tune them for massive heaps and ultra-low latency requirements.\n\n - OpenJDK Contribution (Major Plus): Previous experience contributing to the OpenJDK project or other low-level runtime environments is a significant advantage.\n\n - Linux Kernel & Scheduling: Deep understanding of the Linux Scheduler (CFS/EEVDF), thread scheduling, and how the kernel manages high-concurrency Java workloads.\n\n - Memory Architecture: Mastery of heap and off-heap memory management, including Direct Buffers, memory-mapped files, and diagnosing complex memory leaks.\n\n - Advanced Diagnostics: Mastery of diagnostic tools such as Flamegraphs, JFR (Java Flight Recorder), eBPF, and performing large-scale heap dump analysis.\n\n - Resource Isolation: Extensive experience with cgroups and the impact of CPU Throttling on JVM quotas within Kubernetes/EKS.\n\n - Concurrency: Proven ability to diagnose and resolve complex concurrency problems, including lock contention and race conditions at the instruction level.\n\n - Cloud Platforms: Knowledge of AWS infrastructure and its performance characteristics.\n\n - Develops and delivers innovative solutions that address team-level or project-level challenges, focusing on medium and long-term impact\n\n - Understand the technical aspects, capabilities, and limitations of our systems, contributing to discussions and improvements. \n\n - Anticipate technical and product issues, making appropriate design decisions to avoid them\n\n - Is enthusiastic about sharing knowledge and mentoring others.\n\n - Deep dive into a problem to identify root causes when prioritized.\n\n Benefits\n\n - Health Insurance\n\n - Life Insurance\n\n - Pension Plan\n\n - Extended maternity and paternity leaves\n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - NuCare - Our mental health and wellness assistance program\n\n - Vacations\n\nLocation for this opportunity (City, Country)\n\n - Toronto, Canada\n\n\nWORK MODEL FOR THIS ROLE\n\nHybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3b5d93e3-09bc-4abb-8bc0-b87721371f15","title":"Senior Motion Designer","department":"Design","team":"Design","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-28T21:07:20.663+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/3b5d93e3-09bc-4abb-8bc0-b87721371f15","applyUrl":"https://jobs.ashbyhq.com/nubank/3b5d93e3-09bc-4abb-8bc0-b87721371f15/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Define and evolve our global motion language across products, embedding it into the design system as reusable patterns.
Lead motion design for high-impact product areas, balancing usability, performance, and brand.
Translate concepts like trust and delight into functional motion patterns.
Partner with design, engineering, research, and brand to integrate motion into workflows and product strategy.
Mentor designers and raise the bar on motion craft, including critique rituals and execution benchmarks.
Ensure motion works across devices, markets, bandwidth, and accessibility standards (e.g., prefers-reduced-motion), partnering with localization and accessibility teams.
Use AI tools to scale the practice, and define metrics tying motion to usability, adoption, and retention.Define and evolve our global motion language across products, embedding it into the design system as reusable patterns.
Lead motion design for high-impact product areas, balancing usability, performance, and brand.
Translate concepts like trust and delight into functional motion patterns.
Partner with design, engineering, research, and brand to integrate motion into workflows and product strategy.
Mentor designers and raise the bar on motion craft, including critique rituals and execution benchmarks.
Ensure motion works across devices, markets, bandwidth, and accessibility standards (e.g., prefers-reduced-motion), partnering with localization and accessibility teams.
Use AI tools to scale the practice, and define metrics tying motion to usability, adoption, and retention.
Proven experience leading motion design for digital products at scale.
Expertise in animation, interaction design, and prototyping (After Effects, Principle, ProtoPie, Figma, AI tools).
Strong portfolio showing motion systems and end-to-end product work.
Experience partnering with engineering to ship motion (CSS animations, Rive, native platforms).
Excellent communication skills and ability to influence without authority.
Knowledge of accessibility, performance, and global motion standards.
Chance of earning equity at Nubank
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nONCE HERE YOU WILL\n\n - Define and evolve our global motion language across products, embedding it into the design system as reusable patterns.\n\n - Lead motion design for high-impact product areas, balancing usability, performance, and brand.\n\n - Translate concepts like trust and delight into functional motion patterns.\n\n - Partner with design, engineering, research, and brand to integrate motion into workflows and product strategy.\n\n - Mentor designers and raise the bar on motion craft, including critique rituals and execution benchmarks.\n\n - Ensure motion works across devices, markets, bandwidth, and accessibility standards (e.g., prefers-reduced-motion), partnering with localization and accessibility teams.\n\n - Use AI tools to scale the practice, and define metrics tying motion to usability, adoption, and retention.Define and evolve our global motion language across products, embedding it into the design system as reusable patterns.\n\n - Lead motion design for high-impact product areas, balancing usability, performance, and brand.\n\n - Translate concepts like trust and delight into functional motion patterns.\n\n - Partner with design, engineering, research, and brand to integrate motion into workflows and product strategy.\n\n - Mentor designers and raise the bar on motion craft, including critique rituals and execution benchmarks.\n\n - Ensure motion works across devices, markets, bandwidth, and accessibility standards (e.g., prefers-reduced-motion), partnering with localization and accessibility teams.\n\n - Use AI tools to scale the practice, and define metrics tying motion to usability, adoption, and retention.\n\n\nREQUIREMENTS\n\n - Proven experience leading motion design for digital products at scale.\n\n - Expertise in animation, interaction design, and prototyping (After Effects, Principle, ProtoPie, Figma, AI tools).\n\n - Strong portfolio showing motion systems and end-to-end product work.\n\n - Experience partnering with engineering to ship motion (CSS animations, Rive, native platforms).\n\n - Excellent communication skills and ability to influence without authority.\n\n - Knowledge of accessibility, performance, and global motion standards.\n\n\n\n\nBENEFITS\n\n - Chance of earning equity at Nubank\n\n - Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"cf939e7b-e094-46be-9e9d-5fee55d9eaa5","title":"Senior Staff Systems Engineer - Performance Engineer","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Campinas","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"Campinas"}}},{"location":"Belo Horizonte","address":{"postalAddress":{"addressRegion":"Minas Gerais","addressCountry":"Brazil","addressLocality":"Belo Horizonte"}}},{"location":"Rio de Janeiro","address":{"postalAddress":{"addressRegion":"Rio de Janeiro","addressCountry":"Brazil","addressLocality":"Rio de Janeiro"}}}],"publishedAt":"2026-08-31T13:44:57.571+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/cf939e7b-e094-46be-9e9d-5fee55d9eaa5","applyUrl":"https://jobs.ashbyhq.com/nubank/cf939e7b-e094-46be-9e9d-5fee55d9eaa5/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
About the Role
The Systems Performance team is part of the Computing Squad consists of two distinct workstreams —Orchestration and System Performance —each with its own approach and challenges on managing and improving the foundational infrastructure where the majority of the Nubank's workloads runs.
The Performance team is focused on building deep diagnostic tools and performing high-level analysis to reduce latency, infrastructure costs and increase services efficiency.
You will be responsible for leading complex performance investigations, identifying systemic bottlenecks, and driving efficiency across one of the largest JVM-based microservice architectures in the world.
Our core principles and behaviors include ownership, simplicity, veracity-first, teamwork, and a focus on quality over quantity. During a normal work day, you will interact with critical infrastructure layers, from the Linux Kernel and JVM internals to cloud-wide orchestration.
Leading Deep-Dive Investigations: Conduct high-level performance analysis to identify and resolve systemic bottlenecks across our global JVM-based microservices architecture.
Optimizing Resource Efficiency: Drive initiatives to reduce infrastructure costs and latency by fine-tuning JVM parameters, Garbage Collection (ZGC, G1), and memory management (heap and off-heap).
Building Diagnostic Tooling: Develop and implement advanced observability tools using eBPF, JFR, and Flamegraphs to provide real-time insights into kernel and runtime behavior.
Kernel & Runtime Alignment: Bridge the gap between the Linux Kernel and the JVM, optimizing thread scheduling (CFS/EEVDF) and managing resource isolation (cgroups/throttling) within our Kubernetes environment.
Architecting Scalable Solutions: Design and deliver innovative infrastructure improvements that address long-term performance challenges, ensuring our systems scale ahead of demand.
Technical Mentorship & Culture: Share expertise on JVM internals and performance best practices with the wider Engineering team, fostering a culture of technical excellence and \"quality over quantity.\"
Root Cause Excellence: Deep dive into complex concurrency issues, lock contentions, and memory leaks, providing definitive fixes for high-impact technical debt.
Strategic Collaboration: Work closely with the Computing Squad to align orchestration strategies with system performance goals, ensuring a seamless interface between infrastructure and workloads.
Expertise in JVM Internals: Deep, low-level knowledge of the JVM is essential. You must understand how the JVM works \"under the hood,\" including JIT compilation (C1/C2), class loading, and intrinsic methods.
JVM Tuning & Garbage Collection: Extensive experience with GC algorithms (ZGC, G1, Shenandoah), including the ability to tune them for massive heaps and ultra-low latency requirements.
OpenJDK Contribution (Major Plus): Previous experience contributing to the OpenJDK project or other low-level runtime environments is a significant advantage.
Linux Kernel & Scheduling: Deep understanding of the Linux Scheduler (CFS/EEVDF), thread scheduling, and how the kernel manages high-concurrency Java workloads.
Memory Architecture: Mastery of heap and off-heap memory management, including Direct Buffers, memory-mapped files, and diagnosing complex memory leaks.
Advanced Diagnostics: Mastery of diagnostic tools such as Flamegraphs, JFR (Java Flight Recorder), eBPF, and performing large-scale heap dump analysis.
Resource Isolation: Extensive experience with cgroups and the impact of CPU Throttling on JVM quotas within Kubernetes/EKS.
Concurrency: Proven ability to diagnose and resolve complex concurrency problems, including lock contention and race conditions at the instruction level.
Cloud Platforms: Knowledge of AWS infrastructure and its performance characteristics.
Develops and delivers innovative solutions that address team-level or project-level challenges, focusing on medium and long-term impact
Understand the technical aspects, capabilities, and limitations of our systems, contributing to discussions and improvements.
Anticipate technical and product issues, making appropriate design decisions to avoid them
Is enthusiastic about sharing knowledge and mentoring others.
Deep dive into a problem to identify root causes when prioritized.
Benefits
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Chance of earning equity at Nubank
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
New IDStatusCountryName of the positionLocation for this opportunity (City, Country)
São Paulo
Belo Horizonte
Campinas
Rio de Janeiro
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nAbout the Role\n\nThe Systems Performance team is part of the Computing Squad consists of two distinct workstreams —Orchestration and System Performance —each with its own approach and challenges on managing and improving the foundational infrastructure where the majority of the Nubank's workloads runs. \n\nThe Performance team is focused on building deep diagnostic tools and performing high-level analysis to reduce latency, infrastructure costs and increase services efficiency.\n\nYou will be responsible for leading complex performance investigations, identifying systemic bottlenecks, and driving efficiency across one of the largest JVM-based microservice architectures in the world.\n\nOur core principles and behaviors include ownership, simplicity, veracity-first, teamwork, and a focus on quality over quantity. During a normal work day, you will interact with critical infrastructure layers, from the Linux Kernel and JVM internals to cloud-wide orchestration.\n\n\nYOU'LL BE RESPONSIBLE FOR\n\n - Leading Deep-Dive Investigations: Conduct high-level performance analysis to identify and resolve systemic bottlenecks across our global JVM-based microservices architecture.\n\n - Optimizing Resource Efficiency: Drive initiatives to reduce infrastructure costs and latency by fine-tuning JVM parameters, Garbage Collection (ZGC, G1), and memory management (heap and off-heap).\n\n - Building Diagnostic Tooling: Develop and implement advanced observability tools using eBPF, JFR, and Flamegraphs to provide real-time insights into kernel and runtime behavior.\n\n - Kernel & Runtime Alignment: Bridge the gap between the Linux Kernel and the JVM, optimizing thread scheduling (CFS/EEVDF) and managing resource isolation (cgroups/throttling) within our Kubernetes environment.\n\n - Architecting Scalable Solutions: Design and deliver innovative infrastructure improvements that address long-term performance challenges, ensuring our systems scale ahead of demand.\n\n - Technical Mentorship & Culture: Share expertise on JVM internals and performance best practices with the wider Engineering team, fostering a culture of technical excellence and \"quality over quantity.\"\n\n - Root Cause Excellence: Deep dive into complex concurrency issues, lock contentions, and memory leaks, providing definitive fixes for high-impact technical debt.\n\n - Strategic Collaboration: Work closely with the Computing Squad to align orchestration strategies with system performance goals, ensuring a seamless interface between infrastructure and workloads.\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\n - Expertise in JVM Internals: Deep, low-level knowledge of the JVM is essential. You must understand how the JVM works \"under the hood,\" including JIT compilation (C1/C2), class loading, and intrinsic methods.\n\n - JVM Tuning & Garbage Collection: Extensive experience with GC algorithms (ZGC, G1, Shenandoah), including the ability to tune them for massive heaps and ultra-low latency requirements.\n\n - OpenJDK Contribution (Major Plus): Previous experience contributing to the OpenJDK project or other low-level runtime environments is a significant advantage.\n\n - Linux Kernel & Scheduling: Deep understanding of the Linux Scheduler (CFS/EEVDF), thread scheduling, and how the kernel manages high-concurrency Java workloads.\n\n - Memory Architecture: Mastery of heap and off-heap memory management, including Direct Buffers, memory-mapped files, and diagnosing complex memory leaks.\n\n - Advanced Diagnostics: Mastery of diagnostic tools such as Flamegraphs, JFR (Java Flight Recorder), eBPF, and performing large-scale heap dump analysis.\n\n - Resource Isolation: Extensive experience with cgroups and the impact of CPU Throttling on JVM quotas within Kubernetes/EKS.\n\n - Concurrency: Proven ability to diagnose and resolve complex concurrency problems, including lock contention and race conditions at the instruction level.\n\n - Cloud Platforms: Knowledge of AWS infrastructure and its performance characteristics.\n\n - Develops and delivers innovative solutions that address team-level or project-level challenges, focusing on medium and long-term impact\n\n - Understand the technical aspects, capabilities, and limitations of our systems, contributing to discussions and improvements. \n\n - Anticipate technical and product issues, making appropriate design decisions to avoid them\n\n - Is enthusiastic about sharing knowledge and mentoring others.\n\n - Deep dive into a problem to identify root causes when prioritized.\n\n Benefits\n\n\n\n - Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Chance of earning equity at Nubank\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\n - New IDStatusCountryName of the positionLocation for this opportunity (City, Country)\n\n - São Paulo\n\n - Belo Horizonte\n\n - Campinas\n\n - Rio de Janeiro\n\n\nWORK MODEL FOR THIS ROLE\n\nHybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"a7e55abf-570f-4dc6-8b4b-b542c943e48b","title":"Head of Design, Global Expansion","department":"Design","team":"Design","employmentType":"FullTime","location":"Miami","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Toronto","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}}},{"location":"São Paulo","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}}},{"location":"Virginia","address":{"postalAddress":{"addressRegion":"Virginia","addressCountry":"United States","addressLocality":"Virginia"}}},{"location":"Durham","address":{"postalAddress":{"addressRegion":"USA","addressCountry":"United States","addressLocality":"North Carolina"}}}],"publishedAt":"2026-08-30T01:46:27.111+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Florida","addressCountry":"United States","addressLocality":"Miami"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/a7e55abf-570f-4dc6-8b4b-b542c943e48b","applyUrl":"https://jobs.ashbyhq.com/nubank/a7e55abf-570f-4dc6-8b4b-b542c943e48b/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Location: East Coast of U.S./Canada or Brazil (Eastern timezone for Europe-compatibility)
---
We're launching a brand-new global account into dozens of markets at once — multi-currency holdings, yield, diversification across digital assets, and a suite of debit cards, built for people whose work and family span borders. The infrastructure underneath is powered by stablecoins and open financial services, but that complexity is fully abstracted. What the customer feels is a delightful, magical consumer product — as simple and effortless as anything Apple makes.
This is the project where every new thing at Nu lands first: the Magic App, the next evolution of the design system, new components and patterns. You'd have unusual room to experiment, iterate, and push the system forward rather than just consume it. The benchmark isn't the domestic market — it's global leaders like Revolut and Wise, and we're building to raise the bar past them.
As Head of Design for this initiative, you'll own the design function for the entire project. This is a player-coach role: you'll manage a team, but you'll also stay deeply in the craft — prototyping, refining, and setting the standard by doing, not just by directing. We need someone whose work itself is the bar.
* Lead the design function for Nubank's most ambitious global expansion — a multi-currency, multi-market account launching to 40+ countries simultaneously.
* Set and hold the craft bar at a global standard, benchmarking against the best fintech products in the world (Revolut, Wise, and beyond).
* Stay hands-on. You manage people, but you're also in the work — shipping design, prototyping, and elevating every surface and interaction.
* Push the design system forward. This product is the proving ground for new components and patterns that flow back into Nu's global design system. You don't just use the system; you evolve it.
* Navigate the balance between creative freedom and organizational maturity — earning autonomy by influencing and persuading the central design organization, contributing patterns back to the system, and building bridges rather than working in isolation.
* Collaborate closely with engineering, product, and the broader design organization to ship experiences that feel magical and effortless to customers across China, Italy, Spain, and dozens of other markets.
* Craft first. Extreme attention to detail and a portfolio that demonstrates world-class product design — the kind of work that stands out against Revolut, Wise, or Apple.
* A hands-on manager. You've led teams, but you still design. You set the bar by doing, not just by directing.
* Fintech-adjacent domain experience. You've worked in or around financial products — payments, cards, banking, digital assets, consumer finance. If you come from outside finance, you should have extraordinary craft and a track record of making complex products feel dead simple.
* A system-level collaborator. You know how to operate within a mature design organization — influencing the global system, contributing patterns, and partnering with central teams rather than working around them.
* A bar-raiser. You're not satisfied with \"good enough.\" You push your team and yourself to the next level, especially when competing against the best in the world.
A global account designed for people with cross-border lives — those who work across markets, have family in different countries, or need to move money internationally with ease. It offers multi-currency holdings, yield, diversification across digital assets, and a set of debit cards. The underlying technology is powered by stablecoins and open financial services, but that's invisible to the user. What they experience is a consumer product that feels as simple and delightful as anything Apple makes.
The product is launching nonlinearly into 40+ countries simultaneously — customers in China, Italy, Spain, and beyond. This is Nubank's most ambitious global expansion to date, and the design bar must match the ambition.
1. Async portfolio review with Ethan Eismann (CDO).
2. Live portfolio presentation (1 hour) — walkthrough of your best work with the design leadership team.
3. Hiring manager interview (45–60 min) with Thomaz Fortes and Thais Burin.
4. Final conversation with Ethan if needed.
---
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\nLocation: East Coast of U.S./Canada or Brazil (Eastern timezone for Europe-compatibility)\n\n---\n\n\nTHE ROLE\n\nWe're launching a brand-new global account into dozens of markets at once — multi-currency holdings, yield, diversification across digital assets, and a suite of debit cards, built for people whose work and family span borders. The infrastructure underneath is powered by stablecoins and open financial services, but that complexity is fully abstracted. What the customer feels is a delightful, magical consumer product — as simple and effortless as anything Apple makes.\n\nThis is the project where every new thing at Nu lands first: the Magic App, the next evolution of the design system, new components and patterns. You'd have unusual room to experiment, iterate, and push the system forward rather than just consume it. The benchmark isn't the domestic market — it's global leaders like Revolut and Wise, and we're building to raise the bar past them.\n\nAs Head of Design for this initiative, you'll own the design function for the entire project. This is a player-coach role: you'll manage a team, but you'll also stay deeply in the craft — prototyping, refining, and setting the standard by doing, not just by directing. We need someone whose work itself is the bar.\n\n\n\n\nWHAT YOU'LL DO\n\n* Lead the design function for Nubank's most ambitious global expansion — a multi-currency, multi-market account launching to 40+ countries simultaneously.\n\n* Set and hold the craft bar at a global standard, benchmarking against the best fintech products in the world (Revolut, Wise, and beyond).\n\n* Stay hands-on. You manage people, but you're also in the work — shipping design, prototyping, and elevating every surface and interaction.\n\n* Push the design system forward. This product is the proving ground for new components and patterns that flow back into Nu's global design system. You don't just use the system; you evolve it.\n\n* Navigate the balance between creative freedom and organizational maturity — earning autonomy by influencing and persuading the central design organization, contributing patterns back to the system, and building bridges rather than working in isolation.\n\n* Collaborate closely with engineering, product, and the broader design organization to ship experiences that feel magical and effortless to customers across China, Italy, Spain, and dozens of other markets.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n* Craft first. Extreme attention to detail and a portfolio that demonstrates world-class product design — the kind of work that stands out against Revolut, Wise, or Apple.\n\n* A hands-on manager. You've led teams, but you still design. You set the bar by doing, not just by directing.\n\n* Fintech-adjacent domain experience. You've worked in or around financial products — payments, cards, banking, digital assets, consumer finance. If you come from outside finance, you should have extraordinary craft and a track record of making complex products feel dead simple.\n\n* A system-level collaborator. You know how to operate within a mature design organization — influencing the global system, contributing patterns, and partnering with central teams rather than working around them.\n\n* A bar-raiser. You're not satisfied with \"good enough.\" You push your team and yourself to the next level, especially when competing against the best in the world.\n\n\n\n\nABOUT THE PRODUCT\n\nA global account designed for people with cross-border lives — those who work across markets, have family in different countries, or need to move money internationally with ease. It offers multi-currency holdings, yield, diversification across digital assets, and a set of debit cards. The underlying technology is powered by stablecoins and open financial services, but that's invisible to the user. What they experience is a consumer product that feels as simple and delightful as anything Apple makes.\n\nThe product is launching nonlinearly into 40+ countries simultaneously — customers in China, Italy, Spain, and beyond. This is Nubank's most ambitious global expansion to date, and the design bar must match the ambition.\n\n\n\n\nINTERVIEW PROCESS\n\n1. Async portfolio review with Ethan Eismann (CDO).\n\n2. Live portfolio presentation (1 hour) — walkthrough of your best work with the design leadership team.\n\n3. Hiring manager interview (45–60 min) with Thomaz Fortes and Thais Burin.\n\n4. Final conversation with Ethan if needed.\n\n---\n\n\nHIRING MANAGERS: THOMAZ FORTES https://www.linkedin.com/in/thomaz-lysakowski-fortes/ & THAIS BURIN https://www.linkedin.com/in/thaisburin/ · CDO: ETHAN EISMANN https://www.linkedin.com/in/ethaneismann/\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"60efcae1-c49c-4605-bb77-af3f261eb068","title":"Compliance Analyst ","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-01T13:20:51.478+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/60efcae1-c49c-4605-bb77-af3f261eb068","applyUrl":"https://jobs.ashbyhq.com/nubank/60efcae1-c49c-4605-bb77-af3f261eb068/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
We are looking for a Compliance Analyst to work on topics related to Prudential regulation (including integrated risk management), treasury, governance, and accounting regulation (including regulatory reporting).
The role requires working and interfacing with multiple partners and teams (mostly in Brazil, but also across other geographies), assessing new regulations, and supporting business areas by providing regulatory advice on products and procedures, participating in discussions to define action plans to comply with regulatory requirements, and reporting regulatory risks through the established governance processes.
Daily monitoring of newly issued regulations and tracking implementation status through to completion;
Coordinating regulator requests across multiple stakeholders and ensuring the quality and consistency of information provided to the regulator;
Assessing regulations related to the role’s key topics, engaging in projects when needed, and identifying impacts where applicable;
Supporting both the Compliance team across its various demands and the business areas by providing regulatory advisory support;
Assessing new products through the lens of the key topics when needed, identifying potential risks and implementation/adaptation requirements across the company and different areas;
Recording and tracking action plans to meet regulatory requirements and deadlines, and preparing presentations or reports to provide visibility to relevant stakeholders;
Supporting the review of regulatory policies within the covered topics, ensuring regulatory adherence and alignment with minimum regulatory standards.
+4 years of experience in similar positions.
Knowledge of Central Bank regulation, especially Prudential regulation, Integrated Risk Management, governance, and accounting regulation (mandatory)
Knowledge of the main products currently offered by Nubank (Credit Card, lending, Pix, crypto, etc.) -Plus.
Proven experience requiring ability to assess new rules in depth, summarize them, and translate requirements and business impacts into clear, simple language (or a critical mindset to help surface them).
Fluent English (written and spoken) is required.
Analytical profile and proficiency in using AI.
Proven experience working autonomously.
Hungry, eager to make a difference, and able to learn quickly.
Willing to help elevate the function and make an impact.
Location
Sao Paulo, Brazil
Work model
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration.
Office requirement
2 days per week at the office.
Chance of earning equity at Nubank
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE \n\nWe are looking for a Compliance Analyst to work on topics related to Prudential regulation (including integrated risk management), treasury, governance, and accounting regulation (including regulatory reporting).\n\nThe role requires working and interfacing with multiple partners and teams (mostly in Brazil, but also across other geographies), assessing new regulations, and supporting business areas by providing regulatory advice on products and procedures, participating in discussions to define action plans to comply with regulatory requirements, and reporting regulatory risks through the established governance processes.\n\n\n\nYOU’LL BE RESPONSIBLE FOR \n\n - Daily monitoring of newly issued regulations and tracking implementation status through to completion;\n\n - Coordinating regulator requests across multiple stakeholders and ensuring the quality and consistency of information provided to the regulator;\n\n - Assessing regulations related to the role’s key topics, engaging in projects when needed, and identifying impacts where applicable;\n\n - Supporting both the Compliance team across its various demands and the business areas by providing regulatory advisory support;\n\n - Assessing new products through the lens of the key topics when needed, identifying potential risks and implementation/adaptation requirements across the company and different areas;\n\n - Recording and tracking action plans to meet regulatory requirements and deadlines, and preparing presentations or reports to provide visibility to relevant stakeholders;\n\n - Supporting the review of regulatory policies within the covered topics, ensuring regulatory adherence and alignment with minimum regulatory standards.\n\n \n\n\nWHAT WE'RE LOOKING FOR SOMEONE WHO HAS\n\n - +4 years of experience in similar positions.\n\n - Knowledge of Central Bank regulation, especially Prudential regulation, Integrated Risk Management, governance, and accounting regulation (mandatory)\n\n - Knowledge of the main products currently offered by Nubank (Credit Card, lending, Pix, crypto, etc.) -Plus.\n\n - Proven experience requiring ability to assess new rules in depth, summarize them, and translate requirements and business impacts into clear, simple language (or a critical mindset to help surface them).\n\n - Fluent English (written and spoken) is required.\n\n - Analytical profile and proficiency in using AI.\n\n - Proven experience working autonomously.\n\n - Hungry, eager to make a difference, and able to learn quickly.\n\n - Willing to help elevate the function and make an impact.\n \n \n\n\nWORK SETUP \n\nLocation\n\nSao Paulo, Brazil\n\nWork model\n\nHybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. \n\nOffice requirement\n\n2 days per week at the office.\n\n \n\n\nOUR BENEFITS \n\n - Chance of earning equity at Nubank\n\n - Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\n\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b0d1a834-01ba-4f4e-8eef-5909cc1c7340","title":"Staff Software Engineer - BI Intelligence ","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Campinas","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"Campinas"}}},{"location":"Belo Horizonte","address":{"postalAddress":{"addressRegion":"Minas Gerais","addressCountry":"Brazil","addressLocality":"Belo Horizonte"}}},{"location":"Rio de Janeiro","address":{"postalAddress":{"addressRegion":"Rio de Janeiro","addressCountry":"Brazil","addressLocality":"Rio de Janeiro"}}}],"publishedAt":"2026-09-02T18:33:25.158+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/b0d1a834-01ba-4f4e-8eef-5909cc1c7340","applyUrl":"https://jobs.ashbyhq.com/nubank/b0d1a834-01ba-4f4e-8eef-5909cc1c7340/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
The BI Intelligence team builds and evolves the platforms that allow every Nubanker to consume data easily, safely, at scale and with lower cost. Databricks is one of the foundations of our internal analytics ecosystem, alongside technologies that support business intelligence, exploration and decision-making across the company.
Analytics is entering a fundamental shift. We are moving beyond predefined dashboards and manually written queries toward conversational and agentic experiences, where people can ask questions in natural language, explore relationships, create and validate metrics, and move from question to insight faster.
As a Staff Software Engineer – BI Intelligence, you will help shape this next generation of analytics. You will work at the intersection of software engineering, SRE, data platforms and applied AI, building reliable and governed systems that make data more accessible while protecting security, quality, traceability and cost.
Designing and evolving analytics platforms that serve Nubankers and business units across the company.
Building AI-powered data experiences, including natural-language interfaces, query generation, tool orchestration, grounding and feedback mechanisms.
Developing the foundations required for trustworthy AI analytics: semantic context, governed metrics, data contracts, lineage, quality, access control and evaluation.
Designing and operating reliable distributed systems with strong observability, service objectives, security, performance and cost controls.
Driving technical direction and making architectural decisions in partnership with engineering leadership and cross-functional stakeholders.
Translating ambiguous problems into clear technical options, trade-offs and execution plans.
Mentoring engineers and raising the engineering bar through design reviews, pairing, documentation and operational practices.
Helping turn promising AI capabilities into dependable products that improve how Nubankers work with data.
Required
Proven experience as a Staff-level Software Engineer or equivalent technical leader delivering high-impact systems in production.
Strong software engineering fundamentals and an SRE mindset, including experience designing reliable distributed systems, defining service objectives and improving observability.
Experience with data platforms or analytics infrastructure, such as Databricks, distributed query engines, metadata catalogs, semantic layers or large-scale data systems.
Deep understanding of data semantics, metric definitions, data contracts, lineage, data quality and access control.
Experience designing or integrating AI/LLM-powered products, including natural-language interfaces, RAG, tool use, query generation, grounding or evaluation.
Ability to balance security, governance, reliability, latency, performance and cost at scale.
Proven ability to lead ambiguous, cross-functional initiatives and drive alignment across teams and stakeholders.
Strong written and verbal communication skills, including the ability to explain complex technical decisions clearly.
Experience mentoring engineers and influencing technical direction beyond your immediate team.
Nice to Have
Experience building conversational analytics, agentic workflows or AI-powered developer/data tools.
Experience with evaluation frameworks, guardrails and monitoring for AI-generated outputs.
Background in financial services, fintech or other regulated environments.
Location
Brazil
Work model
Hybrid
Office requirement
Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Chance of earning equity at Nubank - [Reminder: Ops Teams don't have equity];
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE \n\nThe BI Intelligence team builds and evolves the platforms that allow every Nubanker to consume data easily, safely, at scale and with lower cost. Databricks is one of the foundations of our internal analytics ecosystem, alongside technologies that support business intelligence, exploration and decision-making across the company.\n\nAnalytics is entering a fundamental shift. We are moving beyond predefined dashboards and manually written queries toward conversational and agentic experiences, where people can ask questions in natural language, explore relationships, create and validate metrics, and move from question to insight faster.\n\nAs a Staff Software Engineer – BI Intelligence, you will help shape this next generation of analytics. You will work at the intersection of software engineering, SRE, data platforms and applied AI, building reliable and governed systems that make data more accessible while protecting security, quality, traceability and cost.\n\n\n\nYOU’LL BE RESPONSIBLE FOR \n\n - Designing and evolving analytics platforms that serve Nubankers and business units across the company.\n\n - Building AI-powered data experiences, including natural-language interfaces, query generation, tool orchestration, grounding and feedback mechanisms.\n\n - Developing the foundations required for trustworthy AI analytics: semantic context, governed metrics, data contracts, lineage, quality, access control and evaluation.\n\n - Designing and operating reliable distributed systems with strong observability, service objectives, security, performance and cost controls.\n\n - Driving technical direction and making architectural decisions in partnership with engineering leadership and cross-functional stakeholders.\n\n - Translating ambiguous problems into clear technical options, trade-offs and execution plans.\n\n - Mentoring engineers and raising the engineering bar through design reviews, pairing, documentation and operational practices.\n\n - Helping turn promising AI capabilities into dependable products that improve how Nubankers work with data.\n\n \n\n\nWHAT WE'RE LOOKING FOR SOMEONE WHO HAS\n\nRequired\n\n - Proven experience as a Staff-level Software Engineer or equivalent technical leader delivering high-impact systems in production.\n\n - Strong software engineering fundamentals and an SRE mindset, including experience designing reliable distributed systems, defining service objectives and improving observability.\n\n - Experience with data platforms or analytics infrastructure, such as Databricks, distributed query engines, metadata catalogs, semantic layers or large-scale data systems.\n\n - Deep understanding of data semantics, metric definitions, data contracts, lineage, data quality and access control.\n\n - Experience designing or integrating AI/LLM-powered products, including natural-language interfaces, RAG, tool use, query generation, grounding or evaluation.\n\n - Ability to balance security, governance, reliability, latency, performance and cost at scale.\n\n - Proven ability to lead ambiguous, cross-functional initiatives and drive alignment across teams and stakeholders.\n\n - Strong written and verbal communication skills, including the ability to explain complex technical decisions clearly.\n\n - Experience mentoring engineers and influencing technical direction beyond your immediate team.\n\nNice to Have\n\n - Experience building conversational analytics, agentic workflows or AI-powered developer/data tools.\n\n - Experience with evaluation frameworks, guardrails and monitoring for AI-generated outputs.\n\n - Background in financial services, fintech or other regulated environments.\n\n \n\n\nWORK SETUP \n\nLocation\n\nBrazil\n\nWork model\n\nHybrid\n\nOffice requirement\n\nHybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/\n\n \n\n\nOUR BENEFITS \n\n - Chance of earning equity at Nubank - [Reminder: Ops Teams don't have equity];\n\n - Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\n\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1bf4d27b-b7d0-49e1-99d5-dd3e6141e93b","title":"Product Leadership (Director, Sr Director, VP)","department":"Executive","team":"Executive","employmentType":"FullTime","location":"Palo Alto","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Virginia","address":{"postalAddress":{"addressRegion":"Virginia","addressCountry":"United States","addressLocality":"Virginia"}}},{"location":"Miami","address":{"postalAddress":{"addressRegion":"Florida","addressCountry":"United States","addressLocality":"Miami"}}}],"publishedAt":"2026-09-09T18:05:10.095+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Palo Alto"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/1bf4d27b-b7d0-49e1-99d5-dd3e6141e93b","applyUrl":"https://jobs.ashbyhq.com/nubank/1bf4d27b-b7d0-49e1-99d5-dd3e6141e93b/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
This is a general pipeline as we're working on a few very senior Product roles here.
Product Leadership at Nu
At Nubank, we want to deliver the best possible products to our customers. This aspiration guides our product, engineering, and design decisions from the moment we conceive of an idea to the first version of a product we put in a user’s hands to the endless iterations we make after that. Product development at Nubank is fundamentally about impact, and this is where we start when we evaluate new ideas. We want to have meaningful, long-term value for our customers by providing products that are truly empowering and life-improving. Or, as one of our company values says: “We want our customers to love us fanatically.”
We're always looking for exceptional product leaders to reinvent the future of financial services. We do not look for opportunities that are small or use cases where good solutions already exist. We look for big problems that cause people (and companies) enormous amounts of frustration and pain. One of our other company values emphasizes this point: “We are hungry and challenge the status quo.” In financial services, this boldness often means targeting the complexity that is endemic to financial products.
What you'd be taking on
Product leaders at Nubank are in the intersection of massive scale and insurgent mindset. Nubank products have massive scale across the globe, reaching more than 135 million people across Brazil, Mexico and Colombia. It means our product leaders operate at a level of complexity that is hard to find anywhere else. Furthermore, the road ahead is incredibly more complex and exciting than what we have achieved so far, as we expand into new countries, business lines and customers' lives. As a product leader, you own the vision, the strategy, the trade-offs, the launch, and the numbers afterward. You're a fit first and foremost if you're fanatical about our customers and you want to challenge the status quo.
You should apply if
You set the vision, not just the roadmap. You can define where a business unit or building block is going two-plus years out, and defend it with customer insight, business logic and technical depth in equal measure.
You've built the teams that build the products. You've grown and coached multiple product teams — not one — and you've hired and levelled up product managers who went on to do the same. That track record tells us more than a number of years ever could.
You have genuine product approach. You stay close to the data, the customer and the market.
You build with AI. You've used AI to change how your teams discover, prototype and ship — and you have a clear, practical view of where it belongs in the product itself and where it doesn't.
You're hands-on at a senior level. Our most senior product people still get into the details of the product and the market.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\n\nThis is a general pipeline as we're working on a few very senior Product roles here. \n\n\n\nProduct Leadership at Nu\nAt Nubank, we want to deliver the best possible products to our customers. This aspiration guides our product, engineering, and design decisions from the moment we conceive of an idea to the first version of a product we put in a user’s hands to the endless iterations we make after that. Product development at Nubank is fundamentally about impact, and this is where we start when we evaluate new ideas. We want to have meaningful, long-term value for our customers by providing products that are truly empowering and life-improving. Or, as one of our company values says: “We want our customers to love us fanatically.”\n\nWe're always looking for exceptional product leaders to reinvent the future of financial services. We do not look for opportunities that are small or use cases where good solutions already exist. We look for big problems that cause people (and companies) enormous amounts of frustration and pain. One of our other company values emphasizes this point: “We are hungry and challenge the status quo.” In financial services, this boldness often means targeting the complexity that is endemic to financial products.\n\nWhat you'd be taking on\nProduct leaders at Nubank are in the intersection of massive scale and insurgent mindset. Nubank products have massive scale across the globe, reaching more than 135 million people across Brazil, Mexico and Colombia. It means our product leaders operate at a level of complexity that is hard to find anywhere else. Furthermore, the road ahead is incredibly more complex and exciting than what we have achieved so far, as we expand into new countries, business lines and customers' lives. As a product leader, you own the vision, the strategy, the trade-offs, the launch, and the numbers afterward. You're a fit first and foremost if you're fanatical about our customers and you want to challenge the status quo.\n\nYou should apply if\n\n - You set the vision, not just the roadmap. You can define where a business unit or building block is going two-plus years out, and defend it with customer insight, business logic and technical depth in equal measure.\n\n - You've built the teams that build the products. You've grown and coached multiple product teams — not one — and you've hired and levelled up product managers who went on to do the same. That track record tells us more than a number of years ever could.\n\n - You have genuine product approach. You stay close to the data, the customer and the market.\n\n - You build with AI. You've used AI to change how your teams discover, prototype and ship — and you have a clear, practical view of where it belongs in the product itself and where it doesn't.\n\n - You're hands-on at a senior level. Our most senior product people still get into the details of the product and the market.\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5c208e5a-ce3a-48c4-9e93-faf1d44d219c","title":"Software Engineer - Mexico City, Mexico (Hybrid)","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Ciudad de México","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-11T14:53:36.791+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Mexico City","addressCountry":"Mexico","addressLocality":"Mexico City"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/5c208e5a-ce3a-48c4-9e93-faf1d44d219c","applyUrl":"https://jobs.ashbyhq.com/nubank/5c208e5a-ce3a-48c4-9e93-faf1d44d219c/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
About the role
Our Engineering team helps Nubank to create and use the technology that provides us to build the best financial products. We strive for state-of-the-art software development practices that currently include a variety of technologies. While we value candidates that are familiar with them, we are also confident that software engineers who are interested in joining Nubank will be able to learn from our team. The software engineer is focused on software development with Clojure as main programming language (We will teach you Clojure), understanding how the created services produce and consume data—including the downstream impact of schema changes, data contracts, and data quality.
Horizontally scalable microservices written mostly in Clojure, using Finagle and leveraging upon functional programming techniques and hexagonal architecture
High throughput jobs and inter-service communication using Kafka
Continuous Integration and Deployment into AWS
Storing and managing data across ecosystems, including ETL pipelines, Datomic, and DynamoDB.
Monitoring and observability with Prometheus
Running as much as possible in Kubernetes
You will be responsible for
Work with large scale distributed systems, understanding their broad architecture
Plan and execute on entire features, collaborating with peers while planning the work ahead, and seeing it through
Collaborate in building microservices and work with continuous delivery and infrastructure as code
Work with agile software development methodologies
Write, test, instrument, document, and maintain code
Pair, and participate in code reviews, to grow and contribute to the growth of others in and around the team
Collaborate closely with Product, Design, and partner Engineering teams to build new experiences
Participate in on-call rotations for your team and respond to incidents as necessary
Work focused on backend applications, and be open to contribute to mobile and frontend development, according to business needs.
Baseline understanding of data manipulation and data processing at scale.
Familiarity with both transactional and analytical environments.
We are looking for a person who has
At least 4 years of experience developing digital products
Ability to quickly understand technical and business requirements, translating them into technical design and implementation
A problem-solver who is able to communicate effectively across functional teams
A software engineer who cares deeply about user experience
Proven understanding of object-oriented or functional programming language
Collaborate with building microservices
Notions of distributed systems and familiarity with cloud technologies
Have practical knowledge of agile software development methodologies and previous experience with CI/CD
Curiosity and willingness to develop breadth beyond the candidate’s primary specialty.
Ability to reason about how backend systems affect downstream data products.
Advanced English skills
Mexico City, Mexico.
Our benefits are designed to support your wellbeing, development, and life outside of work. For Mexico, they include:
Chance of earning equity at Nu
Extended maternity and paternity leaves
Health and life insurance
Dental and Vision Insurance
NuCare – our mental health and wellness assistance program
Nucleo – our learning platform of courses
NuLanguage – our language learning program
Holiday Bonus (“Aguinaldo”) of 30 days of pay per year
17 days of paid vacation with 25% vacation bonus
Gym partnership
Food card
Work-from-home Allowance
Parental Consultancy
Relocation Assistance Package, if applicable
Even if you feel you don't meet every qualification, we encourage you to apply — your unique skills and experiences may be just what we're looking for, and we're excited to learn more about what you can bring to our team.
Hybrid 2–3 times/week Mexico city: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\nAbout the role\n\nOur Engineering team helps Nubank to create and use the technology that provides us to build the best financial products. We strive for state-of-the-art software development practices that currently include a variety of technologies. While we value candidates that are familiar with them, we are also confident that software engineers who are interested in joining Nubank will be able to learn from our team. The software engineer is focused on software development with Clojure as main programming language (We will teach you Clojure), understanding how the created services produce and consume data—including the downstream impact of schema changes, data contracts, and data quality.\n\n - Horizontally scalable microservices written mostly in Clojure, using Finagle and leveraging upon functional programming techniques and hexagonal architecture\n\n - High throughput jobs and inter-service communication using Kafka\n\n - Continuous Integration and Deployment into AWS\n\n - Storing and managing data across ecosystems, including ETL pipelines, Datomic, and DynamoDB.\n\n - Monitoring and observability with Prometheus\n\n - Running as much as possible in Kubernetes\n \n \n You will be responsible for\n \n\n - Work with large scale distributed systems, understanding their broad architecture\n\n - Plan and execute on entire features, collaborating with peers while planning the work ahead, and seeing it through\n\n - Collaborate in building microservices and work with continuous delivery and infrastructure as code\n\n - Work with agile software development methodologies\n\n - Write, test, instrument, document, and maintain code\n\n - Pair, and participate in code reviews, to grow and contribute to the growth of others in and around the team\n\n - Collaborate closely with Product, Design, and partner Engineering teams to build new experiences\n\n - Participate in on-call rotations for your team and respond to incidents as necessary\n\n - Work focused on backend applications, and be open to contribute to mobile and frontend development, according to business needs.\n\n - Baseline understanding of data manipulation and data processing at scale.\n\n - Familiarity with both transactional and analytical environments.\n\n\nWe are looking for a person who has\n\n - At least 4 years of experience developing digital products\n\n - Ability to quickly understand technical and business requirements, translating them into technical design and implementation\n\n - A problem-solver who is able to communicate effectively across functional teams\n\n - A software engineer who cares deeply about user experience\n\n - Proven understanding of object-oriented or functional programming language\n\n - Collaborate with building microservices\n\n - Notions of distributed systems and familiarity with cloud technologies\n\n - Have practical knowledge of agile software development methodologies and previous experience with CI/CD\n\n - Curiosity and willingness to develop breadth beyond the candidate’s primary specialty.\n\n - Ability to reason about how backend systems affect downstream data products.\n\n - Advanced English skills\n\n\nLOCATION\n\nMexico City, Mexico.\n\n \n\n\nOUR BENEFITS\n\nOur benefits are designed to support your wellbeing, development, and life outside of work. For Mexico, they include:\n\n - Chance of earning equity at Nu\n\n - Extended maternity and paternity leaves\n\n - Health and life insurance\n\n - Dental and Vision Insurance\n\n - NuCare – our mental health and wellness assistance program\n\n - Nucleo – our learning platform of courses\n\n - NuLanguage – our language learning program\n\n - Holiday Bonus (“Aguinaldo”) of 30 days of pay per year\n\n - 17 days of paid vacation with 25% vacation bonus\n\n - Gym partnership\n\n - Food card\n\n - Work-from-home Allowance\n\n - Parental Consultancy\n\n - Relocation Assistance Package, if applicable\n\nEven if you feel you don't meet every qualification, we encourage you to apply — your unique skills and experiences may be just what we're looking for, and we're excited to learn more about what you can bring to our team.\n\n \n\n\nWORK MODEL FOR THIS ROLE\n\nHybrid 2–3 times/week Mexico city: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ https://building.nubank.com/nu-hybrid-work-model/.\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"8404db4f-1369-4f50-8524-bae385369c28","title":"Senior Security Engineer (AI Security)","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-03T15:19:29.529+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/8404db4f-1369-4f50-8524-bae385369c28","applyUrl":"https://jobs.ashbyhq.com/nubank/8404db4f-1369-4f50-8524-bae385369c28/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
About the role
We are looking for a Senior Security Engineer to work closely with our teams to strengthen the security and resilience of our AI ecosystem. In this role, you will identify and assess security risks across machine learning models and Generative AI applications, design and implement security controls, and help build security frameworks and tooling for the safe adoption of AI at scale.
You will partner with engineering teams to integrate security throughout the AI development lifecycle, automate security assessments and controls, and contribute to the continuous evolution of our AI security practices. This role combines hands-on security engineering, risk analysis, and applied AI security, requiring strong technical expertise, sound judgment, and a proactive mindset to help ensure the secure and responsible use of AI technologies.
Main Responsibilities
Identify and analyze vulnerabilities, providing insights and recommendations for mitigation;
Contribute to the development and implementation of cutting-edge security frameworks, ensuring the responsible and secure usage within our AI ecosystem;
Work closely with development teams to integrate security measures into the AI development lifecycle;
Assist in incident response planning specific to AI-related security incidents and participate in simulations to test response effectiveness;
Develop and integrate tools to automate security assessments and controls;
Proactively seek knowledge and engage in research and development initiatives to support innovation;
Raise Nubank awareness towards safe AI usage.
Must Have
Knowledge of security frameworks, such as OWASP;
Programming skills in languages commonly used in machine learning (e.g., Python);
Proactive mindset with the ability to analyze complex systems and identify potential security risks;
Strong communication skills to effectively convey complex security concepts to technical and non-technical stakeholders.
Hands-on experience with CI/CD pipelines and implementing security tools (e.g., SAST, DAST, SCA).
Experience with high scalability environments.
Experience in zero-trust and regulated environments.
Nice to Have
Experience with AI frameworks and libraries (e.g. PyTorch, TensorFlow);
Expertise with automation programming languages (e.g. Bash, Ansible, Go);
Knowledge of cloud infrastructure technologies (e.g. AWS, K8S, Terraform);
Knowledge of Machine Learning and Generative AI concepts and technologies (e.g. HuggingFaces, MCP).
Role Location
Hybrid: Belo Horizonte, Rio de Janeiro, São Paulo, Campinas - SP.
Our Benefits
Chance of earning equity at Nubank
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Work Model for this Role
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Explore how we build technology at Nubank:
🎥 youtube.com/@building.nubank ↗
🎧 Listen to our stories on Spotify ↗
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\nAbout the role\n\nWe are looking for a Senior Security Engineer to work closely with our teams to strengthen the security and resilience of our AI ecosystem. In this role, you will identify and assess security risks across machine learning models and Generative AI applications, design and implement security controls, and help build security frameworks and tooling for the safe adoption of AI at scale.\n\nYou will partner with engineering teams to integrate security throughout the AI development lifecycle, automate security assessments and controls, and contribute to the continuous evolution of our AI security practices. This role combines hands-on security engineering, risk analysis, and applied AI security, requiring strong technical expertise, sound judgment, and a proactive mindset to help ensure the secure and responsible use of AI technologies.\n\n\nMain Responsibilities\n\n - Identify and analyze vulnerabilities, providing insights and recommendations for mitigation;\n\n - Contribute to the development and implementation of cutting-edge security frameworks, ensuring the responsible and secure usage within our AI ecosystem;\n\n - Work closely with development teams to integrate security measures into the AI development lifecycle;\n\n - Assist in incident response planning specific to AI-related security incidents and participate in simulations to test response effectiveness;\n\n - Develop and integrate tools to automate security assessments and controls;\n\n - Proactively seek knowledge and engage in research and development initiatives to support innovation;\n\n - Raise Nubank awareness towards safe AI usage.\n\nMust Have\n\n - Knowledge of security frameworks, such as OWASP;\n\n - Programming skills in languages commonly used in machine learning (e.g., Python);\n\n - Proactive mindset with the ability to analyze complex systems and identify potential security risks;\n\n - Strong communication skills to effectively convey complex security concepts to technical and non-technical stakeholders.\n\n - Hands-on experience with CI/CD pipelines and implementing security tools (e.g., SAST, DAST, SCA).\n\n - Experience with high scalability environments.\n\n - Experience in zero-trust and regulated environments.\n\nNice to Have\n\n - Experience with AI frameworks and libraries (e.g. PyTorch, TensorFlow);\n\n - Expertise with automation programming languages (e.g. Bash, Ansible, Go);\n\n - Knowledge of cloud infrastructure technologies (e.g. AWS, K8S, Terraform);\n\n - Knowledge of Machine Learning and Generative AI concepts and technologies (e.g. HuggingFaces, MCP).\n\nRole Location\n\nHybrid: Belo Horizonte, Rio de Janeiro, São Paulo, Campinas - SP.\n\nOur Benefits\n\n - Chance of earning equity at Nubank\n\n - Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n \n Work Model for this Role\n \n Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/\n \n Explore how we build technology at Nubank:\n \n 🔗 https://building.nubank.com.br/building.nubank.com.br http://building.nubank.com.br ↗\n \n 🎥 https://www.youtube.com/@building.nubankyoutube.com/@building.nubank http://youtube.com/@building.nubank ↗\n \n 🎧 Listen to our stories on Spotify https://open.spotify.com/show/4hAJnAkYKXl42hLXa4LmVQ ↗\n \n \n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b885d4f8-1e68-4a62-829a-f2598308e0d5","title":"Programa de Prácticas Nu Colombia 2027","department":"Early Talent","team":"Early Talent","employmentType":"Intern","location":"Bogota","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-04T14:09:42.925+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Bogota","addressCountry":"Colombia","addressLocality":"Bogota"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/b885d4f8-1e68-4a62-829a-f2598308e0d5","applyUrl":"https://jobs.ashbyhq.com/nubank/b885d4f8-1e68-4a62-829a-f2598308e0d5/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Programa de Prácticas Nu Colombia 2027
Buscamos a la nueva generación de talento que quiera transformar la industria y simplificarle la vida a millones de personas. Descubre nuestro Programa de Prácticas y haz de este inicio tu próxima gran elección. Las postulaciones están abiertas hasta el 22 de septiembre.
En Nu no solo construimos una empresa de tecnología; trabajamos todos los días para eliminar la complejidad financiera y devolverle el control a la gente. Para seguir cuestionando lo establecido, necesitamos mentes curiosas, diversas y listas para asumir retos reales desde el primer día.
El Programa de Prácticas Nu Colombia 2027 es tu oportunidad para integrarte a un equipo de alto impacto y acelerar tu desarrollo profesional. ¡Postúlate hoy mismo!
Requisitos para participar
Estar matriculado activamente en una institución de educación superior en Colombia (sin restricción de universidades o carreras);
Vivir en Bogotá con disponibilidad para nuestro modelo híbrido (3 veces a la semana);
Inglés al menos avanzado;
Aprobación de la universidad para realizar el programa de prácticas;
Autorización de la universidad para iniciar la práctica en enero de 2027;
Aprobación y aceptación de la universidad para prácticas o pasantías bajo la modalidad de vinculación formativa;
No se acepta contrato de aprendizaje;
Graduación proyectada para julio de 2027 o julio de 2028;
Disponibilidad para trabajar 8 horas diarias.
Fechas Clave
Cierre de aplicaciones: 22 de septiembre.
Selección (Pruebas y entrevistas): Septiembre a Noviembre.
Inicio del programa: Enero 2027
Plan de salud - Medicina Prepagada;
Seguro de vida;
NuCare - Nuestro programa de asistencia para la salud mental y el bienestar;
Núcleo - Nuestra plataforma de aprendizaje con cursos;
NuLanguage - Nuestro programa de aprendizaje de idiomas;
Alianza con gimnasios;
Subsidio para trabajo desde casa;
Licencias extendidas de maternidad y paternidad;
Consejería parental.
¿Dónde quieres generar impacto? Conoce nuestras áreas de actuación 💜
Durante el proceso de registro, deberás elegir las áreas en las que te gustaría desarrollarte. Podrás seleccionar hasta 2 áreas de preferencia (Primera opción y Segunda opción). Te recomendamos leer detenidamente las descripciones a continuación para identificar cuáles se alinean mejor con tu perfil y tus metas profesionales.
A continuación, encontrarás una breve explicación de las áreas del programa.
Sobre el área: Transformamos datos complejos en insights estratégicos para guiar la toma de decisiones, desafiando lo convencional para crear nuevas oportunidades de crecimiento.
¿Qué harás?: Recolectar y analizar datos para generar información accionable; diseñar experimentos para validar hipótesis y desarrollar dashboards de monitoreo (KPIs).
¿Qué aprenderás?: Pensamiento analítico profundo y cómo usar los datos para influir en la estrategia de una empresa de hipercrecimiento.
Sobre el área: Diseñamos experiencias simples, humanas y funcionales que resuelven problemas reales para millones de personas. En Design, combinamos estrategia, research y craft para construir productos digitales intuitivos y escalables.
¿Qué harás?: Apoyarás en la creación y evolución de experiencias digitales, participando en discovery, prototipado, validación con usuarios e iteraciones junto a equipos multidisciplinarios
¿Qué aprenderás?: Cómo funciona el ciclo completo de diseño de producto digital — desde entender el problema hasta lanzar soluciones al mercado — y cómo traducir insights de usuario en decisiones de diseño concretas y medibles.
Sobre el área: Garantizamos la ejecución eficiente de los productos, alineando procesos para entregar soluciones que impacten positivamente a los usuarios.
¿Qué harás?: Apoyo en lanzamientos, monitoreo de desempeño e identificación de mejoras basadas en la retroalimentación de los usuarios.
¿Qué aprenderás?: El ciclo de vida de un producto digital y cómo traducir el feedback del usuario en mejoras técnicas tangibles.
Preguntas Frecuentes
¿Tienes dudas? Consulta nuestras Preguntas Frecuentes aquí.
¿Necesitas contactarnos?
Envíanos un correo a programadepracticas@nu.com.co. Tip: Guarda esta dirección como un contacto confiable para evitar que nuestros correos se redirijan a la bandeja de spam.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\nPrograma de Prácticas Nu Colombia 2027\n\n\n\nBuscamos a la nueva generación de talento que quiera transformar la industria y simplificarle la vida a millones de personas. Descubre nuestro Programa de Prácticas y haz de este inicio tu próxima gran elección. Las postulaciones están abiertas hasta el 22 de septiembre.\n\n\n\nEn Nu no solo construimos una empresa de tecnología; trabajamos todos los días para eliminar la complejidad financiera y devolverle el control a la gente. Para seguir cuestionando lo establecido, necesitamos mentes curiosas, diversas y listas para asumir retos reales desde el primer día.\n\n\n\nEl Programa de Prácticas Nu Colombia 2027 es tu oportunidad para integrarte a un equipo de alto impacto y acelerar tu desarrollo profesional. ¡Postúlate hoy mismo!\n\n\n\nRequisitos para participar\n\n\n - Estar matriculado activamente en una institución de educación superior en Colombia (sin restricción de universidades o carreras);\n\n - Vivir en Bogotá con disponibilidad para nuestro modelo híbrido (3 veces a la semana);\n\n - Inglés al menos avanzado;\n\n - Aprobación de la universidad para realizar el programa de prácticas;\n\n - Autorización de la universidad para iniciar la práctica en enero de 2027;\n\n - Aprobación y aceptación de la universidad para prácticas o pasantías bajo la modalidad de vinculación formativa;\n\n - No se acepta contrato de aprendizaje;\n\n - Graduación proyectada para julio de 2027 o julio de 2028;\n\n - Disponibilidad para trabajar 8 horas diarias.\n\n\n\nFechas Clave\n\n\n\n - Cierre de aplicaciones: 22 de septiembre.\n\n - Selección (Pruebas y entrevistas): Septiembre a Noviembre.\n\n - Inicio del programa: Enero 2027\n\n\n\n\nBENEFICIOS\n\n\n\n - Plan de salud - Medicina Prepagada;\n\n - Seguro de vida;\n\n - NuCare - Nuestro programa de asistencia para la salud mental y el bienestar;\n\n - Núcleo - Nuestra plataforma de aprendizaje con cursos;\n\n - NuLanguage - Nuestro programa de aprendizaje de idiomas;\n\n - Alianza con gimnasios;\n\n - Subsidio para trabajo desde casa;\n\n - Licencias extendidas de maternidad y paternidad;\n\n - Consejería parental.\n\n\n\n\n¿Dónde quieres generar impacto? Conoce nuestras áreas de actuación 💜\n\nDurante el proceso de registro, deberás elegir las áreas en las que te gustaría desarrollarte. Podrás seleccionar hasta 2 áreas de preferencia (Primera opción y Segunda opción). Te recomendamos leer detenidamente las descripciones a continuación para identificar cuáles se alinean mejor con tu perfil y tus metas profesionales.\n\nA continuación, encontrarás una breve explicación de las áreas del programa.\n\n \n \n\n\n1. BUSINESS ANALYTICS (ANÁLISIS DE NEGOCIOS)\n\n - Sobre el área: Transformamos datos complejos en insights estratégicos para guiar la toma de decisiones, desafiando lo convencional para crear nuevas oportunidades de crecimiento.\n\n - ¿Qué harás?: Recolectar y analizar datos para generar información accionable; diseñar experimentos para validar hipótesis y desarrollar dashboards de monitoreo (KPIs).\n\n - ¿Qué aprenderás?: Pensamiento analítico profundo y cómo usar los datos para influir en la estrategia de una empresa de hipercrecimiento.\n\n\n2. DESIGN\n\n - Sobre el área: Diseñamos experiencias simples, humanas y funcionales que resuelven problemas reales para millones de personas. En Design, combinamos estrategia, research y craft para construir productos digitales intuitivos y escalables.\n\n - ¿Qué harás?: Apoyarás en la creación y evolución de experiencias digitales, participando en discovery, prototipado, validación con usuarios e iteraciones junto a equipos multidisciplinarios\n\n - ¿Qué aprenderás?: Cómo funciona el ciclo completo de diseño de producto digital — desde entender el problema hasta lanzar soluciones al mercado — y cómo traducir insights de usuario en decisiones de diseño concretas y medibles.\n\n\n3. PRODUCT OPERATIONS (OPERACIONES DE PRODUCTO)\n\n - Sobre el área: Garantizamos la ejecución eficiente de los productos, alineando procesos para entregar soluciones que impacten positivamente a los usuarios.\n\n - ¿Qué harás?: Apoyo en lanzamientos, monitoreo de desempeño e identificación de mejoras basadas en la retroalimentación de los usuarios.\n\n - ¿Qué aprenderás?: El ciclo de vida de un producto digital y cómo traducir el feedback del usuario en mejoras técnicas tangibles.\n\n\n\nPreguntas Frecuentes\n\n¿Tienes dudas? Consulta nuestras Preguntas Frecuentes aquí https://docs.google.com/document/d/1V2gRsh5TuQfeDvP-5MEI2UIdSACL1O5BVefdc-H0Hyo/edit?usp=sharing.\n\n\n\n¿Necesitas contactarnos?\n\nEnvíanos un correo a programadepracticas@nu.com.co. Tip: Guarda esta dirección como un contacto confiable para evitar que nuestros correos se redirijan a la bandeja de spam.\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"232ca5c4-af20-4b6b-9618-50b6de94024a","title":"AML/CFT Ops Analyst","department":"Operations","team":"Operations","employmentType":"FullTime","location":"Bogota","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-03T21:11:11.798+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Bogota","addressCountry":"Colombia","addressLocality":"Bogota"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/232ca5c4-af20-4b6b-9618-50b6de94024a","applyUrl":"https://jobs.ashbyhq.com/nubank/232ca5c4-af20-4b6b-9618-50b6de94024a/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Millions of people trust Nu with their money every day. Protecting that trust — and the integrity of the financial system around it — is the work of our Ops Defense team.
As an AML/CFT Ops Analyst, you'll investigate the transactional alerts our monitoring systems raise, decide what is genuinely suspicious, and build the case files that regulators and auditors rely on. Your judgment directly shapes how Nu detects money laundering and terrorist financing in Colombia.
The work is analytical and high-stakes, and increasingly involves crypto and virtual asset flows. Beyond individual cases, you'll help sharpen the system itself — tuning scenarios and thresholds so we surface more of what matters and less of what doesn't.
Compliant operations are a driving force behind Nu's growth, and this role sits at the center of that.
You'll be responsible for
Analyze transactional alerts generated by Nu's AML monitoring system to identify suspicious activity, including crypto and virtual asset flows.
Investigate AML cases end to end, applying network analysis, escalating where needed, and preparing complete investigation files.
Document rationale and decisions with the quality and traceability required for regulatory and audit scrutiny.
Drive the tuning and continuous improvement of transaction monitoring scenarios, thresholds, and operational routines.
Own decisions that affect customers and Nu, grounded in AML policy and applicable local and global regulation.
Build metrics, KPIs, and deep dives that measure the efficiency and regulatory adherence of transaction monitoring.
Partner with AML Governance and cross-functional teams to turn regulatory challenges into practical, scalable solutions.
We are looking for a person who has
Required
Bachelor's degree.
3+ years of experience in AML processes such as transaction monitoring, PEPs, sanctions, or investigations.
Hands-on experience conducting AML investigations and network analysis.
Experience with crypto, blockchain analytics, or monitoring of crypto-related transactions.
Familiarity with transaction monitoring systems and case management tools.
A solid analytical background, comfort manipulating data, and genuine interest in learning basic data analysis (SQL, Python).
Advanced or native Spanish and advanced English, with strong communication skills across different backgrounds and cultures.
Nice to have
Working knowledge of SQL or Python applied to AML analysis.
Experience with KYC, enhanced due diligence, FATCA/CRS, or sanctions screening routines.
Experience contributing to the tuning of monitoring scenarios or thresholds.
AML certifications such as CAMS or equivalent.
Location for this opportunity
Bogotá, Colombia - Onsite role
Our Benefits
Chance of earning equity at Nu
Extended maternity and paternity leaves
Health and life insurance
NuCare - Our mental health and wellness assistance program
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
Vacations of 15 workdays
Gym partnership
Work-from-home Allowance
Parental Consultancy
Relocation Assistance Package, if applicable
Work Model for this Role
This role is fully onsite at our Bogotá office. For more details on how we work, visit https://building.nubank.com/nu-hybrid-work-model/
Explore how we build technology at Nubank
🎥 youtube.com/@building.nubank
🎧 Listen to our stories on Spotify
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE\n\nMillions of people trust Nu with their money every day. Protecting that trust — and the integrity of the financial system around it — is the work of our Ops Defense team.\n\nAs an AML/CFT Ops Analyst, you'll investigate the transactional alerts our monitoring systems raise, decide what is genuinely suspicious, and build the case files that regulators and auditors rely on. Your judgment directly shapes how Nu detects money laundering and terrorist financing in Colombia.\n\nThe work is analytical and high-stakes, and increasingly involves crypto and virtual asset flows. Beyond individual cases, you'll help sharpen the system itself — tuning scenarios and thresholds so we surface more of what matters and less of what doesn't.\n\nCompliant operations are a driving force behind Nu's growth, and this role sits at the center of that.\n\n \n\nYou'll be responsible for\n\n - Analyze transactional alerts generated by Nu's AML monitoring system to identify suspicious activity, including crypto and virtual asset flows.\n\n - Investigate AML cases end to end, applying network analysis, escalating where needed, and preparing complete investigation files.\n\n - Document rationale and decisions with the quality and traceability required for regulatory and audit scrutiny.\n\n - Drive the tuning and continuous improvement of transaction monitoring scenarios, thresholds, and operational routines.\n\n - Own decisions that affect customers and Nu, grounded in AML policy and applicable local and global regulation.\n\n - Build metrics, KPIs, and deep dives that measure the efficiency and regulatory adherence of transaction monitoring.\n\n - Partner with AML Governance and cross-functional teams to turn regulatory challenges into practical, scalable solutions.\n\n \n\nWe are looking for a person who has\n\nRequired\n\n - Bachelor's degree.\n\n - 3+ years of experience in AML processes such as transaction monitoring, PEPs, sanctions, or investigations.\n\n - Hands-on experience conducting AML investigations and network analysis.\n\n - Experience with crypto, blockchain analytics, or monitoring of crypto-related transactions.\n\n - Familiarity with transaction monitoring systems and case management tools.\n\n - A solid analytical background, comfort manipulating data, and genuine interest in learning basic data analysis (SQL, Python).\n\n - Advanced or native Spanish and advanced English, with strong communication skills across different backgrounds and cultures.\n\nNice to have\n\n - Working knowledge of SQL or Python applied to AML analysis.\n\n - Experience with KYC, enhanced due diligence, FATCA/CRS, or sanctions screening routines.\n\n - Experience contributing to the tuning of monitoring scenarios or thresholds.\n\n - AML certifications such as CAMS or equivalent.\n\n \n\nLocation for this opportunity\n\nBogotá, Colombia - Onsite role\n\n \n\nOur Benefits\n\n - Chance of earning equity at Nu\n\n - Extended maternity and paternity leaves\n\n - Health and life insurance\n\n - NuCare - Our mental health and wellness assistance program\n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - Vacations of 15 workdays\n\n - Gym partnership\n\n - Work-from-home Allowance\n\n - Parental Consultancy\n\n - Relocation Assistance Package, if applicable\n\n \n\nWork Model for this Role\n\nThis role is fully onsite at our Bogotá office. For more details on how we work, visit https://building.nubank.com/nu-hybrid-work-model/\n\n \n\nExplore how we build technology at Nubank\n\n🔗 building.nubank.com.br http://building.nubank.com.br\n\n🎥 youtube.com/@building.nubank http://youtube.com/@building.nubank\n\n🎧 Listen to our stories on Spotify https://open.spotify.com/show/2sd0V9lVbQzPzOBLcS8kFQ\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"a5dc9972-af7c-40a5-9b73-8cc4c38a70ea","title":"Global Software Asset Management Lead","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-03T21:24:53.583+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/a5dc9972-af7c-40a5-9b73-8cc4c38a70ea","applyUrl":"https://jobs.ashbyhq.com/nubank/a5dc9972-af7c-40a5-9b73-8cc4c38a70ea/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Nubank is building a global Software Asset Management (SAM) capability to govern how software is requested, acquired, secured, provisioned, optimized, renewed, and retired across the company. Software is one of our largest and fastest-growing technology spend categories, and it carries real security, privacy, and audit exposure — every tool we buy creates licenses to optimize, access to control, contracts to honor, and data to protect.
We are looking for a senior individual contributor to lead this transformation globally. This role owns the design and implementation of Nubank's SAM operating model, working across Enterprise Technology Services (ETS), Information Security, IAM, Procurement, Finance, Legal, Data Protection, and business areas.
This is an IC6 role: you will lead through deep expertise, influence, and execution across multiple functions and geographies. You will not be expected to manage a large team directly; instead, you will set the technical and operational direction for SAM and enable partner teams to execute consistently.
You own a clear goal: a trusted, governed, and cost-efficient global software portfolio — with complete inventory, right-sized licenses, controlled access, audit-ready evidence, and measurable savings.
Leading the global implementation of Nubank's Software Asset Management framework, from intake through acquisition, lifecycle management, renewal, and decommissioning.
Establishing ETS as the operational owner of the software portfolio and creating clear interfaces with ITSec, IAM, Procurement, Legal, DPO, Finance, and business owners.
Implementing an intake-first operating model in which software needs are assessed for catalog fit, duplication, build-vs-buy, security, open source governance, and data-protection requirements before commercial negotiation begins.
Defining and operationalizing the Software Catalog as the single source of truth for software assets, owners, licenses, spend, contracts, renewals, usage, risk classification, and access posture.
Driving the separation of license management from access management, partnering with IAM to ensure least-privilege access, automated provisioning/deprovisioning, and reliable license reclamation.
Designing risk-tiered workflows for SaaS, AI tools, FOSS, browser extensions, connectors, pilots, and exceptions.
Establishing lifecycle automation, including renewal alerts, inactivity-based reclamation, ownership reassignment, offboarding workflows, and Shadow IT detection/remediation.
Leading the Software Asset Selection Committee and defining decision criteria, escalation paths, exception handling, and governance cadence.
Building global SAM standards, policies, RACI, controls, SLAs, playbooks, and reporting practices that meet Nubank's security, regulatory, and audit needs.
Partnering with Procurement to improve vendor negotiations through usage data, right-sizing, duplicate-tool consolidation, and early renewal decisions.
Defining and reporting the SAM performance framework: inventory completeness, license utilization, reclaimed spend, duplicate-tool reduction, renewal readiness, intake cycle time, access-review completion, and Shadow IT trends.
Leading phased adoption across countries and business units, balancing global standards with local regulatory and operating needs.
Serving as Nubank's internal subject-matter expert for SAM, ITAM, SaaS governance, and software lifecycle controls.
We are looking for a person who has
Significant experience leading Software Asset Management, IT Asset Management, SaaS Management, or adjacent enterprise technology governance programs in a complex global environment.
A recognized SAM/ITAM certification, such as IAITAM CSAM, CITAM, or equivalent certification/experience.
Proven experience implementing or significantly evolving a SAM operating model, including tooling, process design, governance, integrations, and adoption.
Strong knowledge of software licensing, SaaS contracts, renewals, vendor management, license optimization, and audit/compliance requirements.
Practical experience with SAM platforms such as Zylo, Flexera, ServiceNow SAM, Snow, SaaS Management platforms, or similar.
Experience working with IAM and identity platforms such as Okta, including the distinction between license entitlement and application access.
Ability to design scalable workflows and automation across HRIS, IAM, procurement, ticketing, catalog, finance, and security systems.
Strong executive communication skills, with the ability to turn complex operational issues into clear decisions, trade-offs, and measurable outcomes.
Demonstrated ability to influence senior stakeholders across Security, Procurement, Finance, Legal, Engineering, and Product without direct authority.
Fluency in English; Portuguese or Spanish is a plus.
Location for this opportunity (City, Country)
São Paulo, Brazil
Chance of earning equity at Nubank
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Explore how we build technology at Nubank:
📺 youtube.com/@building.nubank
🎧 Listen to our stories on Spotify
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE\n\nNubank is building a global Software Asset Management (SAM) capability to govern how software is requested, acquired, secured, provisioned, optimized, renewed, and retired across the company. Software is one of our largest and fastest-growing technology spend categories, and it carries real security, privacy, and audit exposure — every tool we buy creates licenses to optimize, access to control, contracts to honor, and data to protect.\n\nWe are looking for a senior individual contributor to lead this transformation globally. This role owns the design and implementation of Nubank's SAM operating model, working across Enterprise Technology Services (ETS), Information Security, IAM, Procurement, Finance, Legal, Data Protection, and business areas.\n\nThis is an IC6 role: you will lead through deep expertise, influence, and execution across multiple functions and geographies. You will not be expected to manage a large team directly; instead, you will set the technical and operational direction for SAM and enable partner teams to execute consistently.\n\nYou own a clear goal: a trusted, governed, and cost-efficient global software portfolio — with complete inventory, right-sized licenses, controlled access, audit-ready evidence, and measurable savings.\n\n\n\n\nYOU'LL BE RESPONSIBLE FOR\n\n - Leading the global implementation of Nubank's Software Asset Management framework, from intake through acquisition, lifecycle management, renewal, and decommissioning.\n\n - Establishing ETS as the operational owner of the software portfolio and creating clear interfaces with ITSec, IAM, Procurement, Legal, DPO, Finance, and business owners.\n\n - Implementing an intake-first operating model in which software needs are assessed for catalog fit, duplication, build-vs-buy, security, open source governance, and data-protection requirements before commercial negotiation begins.\n\n - Defining and operationalizing the Software Catalog as the single source of truth for software assets, owners, licenses, spend, contracts, renewals, usage, risk classification, and access posture.\n\n - Driving the separation of license management from access management, partnering with IAM to ensure least-privilege access, automated provisioning/deprovisioning, and reliable license reclamation.\n\n - Designing risk-tiered workflows for SaaS, AI tools, FOSS, browser extensions, connectors, pilots, and exceptions.\n\n - Establishing lifecycle automation, including renewal alerts, inactivity-based reclamation, ownership reassignment, offboarding workflows, and Shadow IT detection/remediation.\n\n - Leading the Software Asset Selection Committee and defining decision criteria, escalation paths, exception handling, and governance cadence.\n\n - Building global SAM standards, policies, RACI, controls, SLAs, playbooks, and reporting practices that meet Nubank's security, regulatory, and audit needs.\n\n - Partnering with Procurement to improve vendor negotiations through usage data, right-sizing, duplicate-tool consolidation, and early renewal decisions.\n\n - Defining and reporting the SAM performance framework: inventory completeness, license utilization, reclaimed spend, duplicate-tool reduction, renewal readiness, intake cycle time, access-review completion, and Shadow IT trends.\n\n - Leading phased adoption across countries and business units, balancing global standards with local regulatory and operating needs.\n\n - Serving as Nubank's internal subject-matter expert for SAM, ITAM, SaaS governance, and software lifecycle controls.\n \n We are looking for a person who has\n \n - Significant experience leading Software Asset Management, IT Asset Management, SaaS Management, or adjacent enterprise technology governance programs in a complex global environment.\n \n - A recognized SAM/ITAM certification, such as IAITAM CSAM, CITAM, or equivalent certification/experience.\n \n - Proven experience implementing or significantly evolving a SAM operating model, including tooling, process design, governance, integrations, and adoption.\n \n - Strong knowledge of software licensing, SaaS contracts, renewals, vendor management, license optimization, and audit/compliance requirements.\n \n - Practical experience with SAM platforms such as Zylo, Flexera, ServiceNow SAM, Snow, SaaS Management platforms, or similar.\n \n - Experience working with IAM and identity platforms such as Okta, including the distinction between license entitlement and application access.\n \n - Ability to design scalable workflows and automation across HRIS, IAM, procurement, ticketing, catalog, finance, and security systems.\n \n - Strong executive communication skills, with the ability to turn complex operational issues into clear decisions, trade-offs, and measurable outcomes.\n \n - Demonstrated ability to influence senior stakeholders across Security, Procurement, Finance, Legal, Engineering, and Product without direct authority.\n \n - Fluency in English; Portuguese or Spanish is a plus.\n \n Location for this opportunity (City, Country)\n \n São Paulo, Brazil\n \n \n OUR BENEFITS\n \n - Chance of earning equity at Nubank\n \n - Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)\n \n - Public Transportation Commuting Benefit (Vale-Transporte)\n \n - NuCare – Psychological, Financial and Legal Assistance Program\n \n - Life Insurance\n \n - Medical Plan\n \n - Dental Plan\n \n - NuLanguage – Language Course Program\n \n - Nucleo - Our learning platform of courses\n \n - Extended Parental Leave\n \n - Daycare Allowance\n \n - Parental Consultancy\n \n - Work-from-home Allowance\n \n - Gym Partnerships\n \n - 30 days of paid vacation\n \n - Relocation Assistance Package, if applicable\n \n \n \n \n WORK MODEL FOR THIS ROLE\n \n Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/\n \n Explore how we build technology at Nubank:\n \n \n \n 🌐 building.nubank.com.br http://building.nubank.com.br\n \n 📺 youtube.com/@building.nubank http://youtube.com/@building.nubank\n \n 🎧 Listen to our stories on Spotify\n \n \n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"cf8d3122-c4ee-45b1-a4e0-b033f80f6dc3","title":"Lead Data Center Engineer - Global Office IT Physical Infra","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Miami","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-03T23:15:57.282+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Florida","addressCountry":"United States","addressLocality":"Miami"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/cf8d3122-c4ee-45b1-a4e0-b033f80f6dc3","applyUrl":"https://jobs.ashbyhq.com/nubank/cf8d3122-c4ee-45b1-a4e0-b033f80f6dc3/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Every Nubank office runs on an IT Room that most people never see. Power distribution, cooling, structured cabling and fiber are the layer that keeps thousands of Nubankers connected and working — and when that layer fails, entire sites stop.
Nubank's office portfolio is growing across countries, and today each site has been built to its own standard. The ETS team owns the physical layer of these environments — structured cabling, optical fiber and, in partnership with other teams, power distribution, HVAC, fire protection and physical security systems. This role exists to bring one engineering standard to all of them.
As Lead Infrastructure Engineer for Global Office IT Physical Infra, you are the technical reference for IT Room infrastructure across Nubank's global office portfolio. You assess and size environments, define the technical specifications new sites and expansions must meet, and coordinate the vendors and construction teams who build them — so that an IT Room in Miami, São Paulo or Mexico City is built, documented and operated the same way.
This is a senior individual contributor role with technical authority rather than direct reports. You set the standard, you review the projects against it, and you catch the gaps before they become outages.
Assessing and sizing IT Rooms for expansion and improvement projects, defining the technical and physical specifications that meet real capacity needs, optimize resource use, and hold to operational standards.
Executing deployment projects for new environments and expansions in compliance with established technical specifications, and coordinating deployment logistics end to end while ensuring quality standards throughout.
Acting as the interface between internal teams and external vendors — translating business needs into infrastructure requirements, work orders and technical specifications — and managing those vendors and service providers to quality, deadline and compliance with Nubank's standards.
Coordinating with construction and engineering teams during the build-out of new offices, ensuring IT Room specifications are met from the earliest project phases rather than retrofitted later.
Creating and maintaining clear, current technical documentation — standards, procedures, capacity plans, topology diagrams, bayfaces — so that every site is aligned and auditable.
Ensuring alignment between physical infrastructure and IT operations, including cabling changes, equipment installation, capacity planning and structured cabling terminations.
Driving continuous improvement in the availability, resilience and efficiency of IT Room physical infrastructure: HVAC, structured cabling, optical fiber, power distribution, generators, UPS units and fire protection.
Supporting the assessment of the global IT Room portfolio across corporate offices, identifying gaps and standardization opportunities across multiple sites and countries.
Solid experience with mission-critical environment infrastructure, including the deployment and operation of physical infrastructure in corporate offices or data center facilities.
Strong hands-on command of mission-critical infrastructure systems: HVAC and air conditioning, structured cabling, optical fiber, low-voltage power distribution, UPS units, generators, and fire detection and suppression.
Proven experience coordinating deployment projects that run structured cabling, electrical, mechanical and civil scopes simultaneously.
Experience managing vendors and service providers on infrastructure projects from technical specification through execution and acceptance.
A consistent track record of creating and maintaining clear technical documentation for infrastructure standards, procedures and projects.
A completed degree in Electrical, Electronic or Mechanical Engineering, or an equivalent technical background.
Proficiency in AutoCAD.
Availability to work in a hybrid model and to travel internationally to Nubank office locations for site assessments and deployments.
Location for this opportunity (City, Country)
Miami, United States
Opportunity of earning equity at Nu
Medical Insurance
Dental and Vision Insurance
Life Insurance and AD&D
Extended maternity and paternity leaves
Nucleo — Our learning platform of courses
NuLanguage — Our language learning program
NuCare — Our mental health and wellness assistance program
401K
Saving Plans — Health Saving Account and Flexible Spending Account
Work-from-home Allowance
Relocation Assistance Package, if applicable
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Explore how we build technology at Nubank:
📺 youtube.com/@building.nubank
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE\n\nEvery Nubank office runs on an IT Room that most people never see. Power distribution, cooling, structured cabling and fiber are the layer that keeps thousands of Nubankers connected and working — and when that layer fails, entire sites stop.\n\nNubank's office portfolio is growing across countries, and today each site has been built to its own standard. The ETS team owns the physical layer of these environments — structured cabling, optical fiber and, in partnership with other teams, power distribution, HVAC, fire protection and physical security systems. This role exists to bring one engineering standard to all of them.\n\nAs Lead Infrastructure Engineer for Global Office IT Physical Infra, you are the technical reference for IT Room infrastructure across Nubank's global office portfolio. You assess and size environments, define the technical specifications new sites and expansions must meet, and coordinate the vendors and construction teams who build them — so that an IT Room in Miami, São Paulo or Mexico City is built, documented and operated the same way.\n\nThis is a senior individual contributor role with technical authority rather than direct reports. You set the standard, you review the projects against it, and you catch the gaps before they become outages.\n\n\n\n\nYOU'LL BE RESPONSIBLE FOR\n\n - Assessing and sizing IT Rooms for expansion and improvement projects, defining the technical and physical specifications that meet real capacity needs, optimize resource use, and hold to operational standards.\n\n - Executing deployment projects for new environments and expansions in compliance with established technical specifications, and coordinating deployment logistics end to end while ensuring quality standards throughout.\n\n - Acting as the interface between internal teams and external vendors — translating business needs into infrastructure requirements, work orders and technical specifications — and managing those vendors and service providers to quality, deadline and compliance with Nubank's standards.\n\n - Coordinating with construction and engineering teams during the build-out of new offices, ensuring IT Room specifications are met from the earliest project phases rather than retrofitted later.\n\n - Creating and maintaining clear, current technical documentation — standards, procedures, capacity plans, topology diagrams, bayfaces — so that every site is aligned and auditable.\n\n - Ensuring alignment between physical infrastructure and IT operations, including cabling changes, equipment installation, capacity planning and structured cabling terminations.\n\n - Driving continuous improvement in the availability, resilience and efficiency of IT Room physical infrastructure: HVAC, structured cabling, optical fiber, power distribution, generators, UPS units and fire protection.\n\n - Supporting the assessment of the global IT Room portfolio across corporate offices, identifying gaps and standardization opportunities across multiple sites and countries.\n\n\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\n - Solid experience with mission-critical environment infrastructure, including the deployment and operation of physical infrastructure in corporate offices or data center facilities.\n\n - Strong hands-on command of mission-critical infrastructure systems: HVAC and air conditioning, structured cabling, optical fiber, low-voltage power distribution, UPS units, generators, and fire detection and suppression.\n\n - Proven experience coordinating deployment projects that run structured cabling, electrical, mechanical and civil scopes simultaneously.\n\n - Experience managing vendors and service providers on infrastructure projects from technical specification through execution and acceptance.\n\n - A consistent track record of creating and maintaining clear technical documentation for infrastructure standards, procedures and projects.\n\n - A completed degree in Electrical, Electronic or Mechanical Engineering, or an equivalent technical background.\n\n - Proficiency in AutoCAD.\n\n - Availability to work in a hybrid model and to travel internationally to Nubank office locations for site assessments and deployments.\n\n\nLocation for this opportunity (City, Country)\n\nMiami, United States\n\n\n\nOUR BENEFITS\n\n - Opportunity of earning equity at Nu\n\n - Medical Insurance\n\n - Dental and Vision Insurance\n\n - Life Insurance and AD&D\n\n - Extended maternity and paternity leaves\n\n - Nucleo — Our learning platform of courses\n\n - NuLanguage — Our language learning program\n\n - NuCare — Our mental health and wellness assistance program\n\n - 401K\n\n - Saving Plans — Health Saving Account and Flexible Spending Account\n\n - Work-from-home Allowance\n\n - Relocation Assistance Package, if applicable\n\n\nWORK MODEL FOR THIS ROLE\n\nHybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/\n\n\nExplore how we build technology at Nubank:\n\n🌐 building.nubank.com.br http://building.nubank.com.br\n\n📺 youtube.com/@building.nubank http://youtube.com/@building.nubank\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"91f1f976-ec71-4b97-acc1-19df45640871","title":"Lead Infrastructure Engineer — Global Office IT Physical Infra","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Ciudad de México","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-03T23:25:54.251+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Mexico City","addressCountry":"Mexico","addressLocality":"Mexico City"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/91f1f976-ec71-4b97-acc1-19df45640871","applyUrl":"https://jobs.ashbyhq.com/nubank/91f1f976-ec71-4b97-acc1-19df45640871/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Every Nubank office runs on an IT Room that most people never see. Power distribution, cooling, structured cabling and fiber are the layer that keeps thousands of Nubankers connected and working — and when that layer fails, entire sites stop.
Nubank's office portfolio is growing across countries, and today each site has been built to its own standard. The ETS team owns the physical layer of these environments — structured cabling, optical fiber and, in partnership with other teams, power distribution, HVAC, fire protection and physical security systems. This role exists to bring one engineering standard to all of them.
As Lead Infrastructure Engineer for Global Office IT Physical Infra, you are the technical reference for IT Room infrastructure across Nubank's global office portfolio. You assess and size environments, define the technical specifications new sites and expansions must meet, and coordinate the vendors and construction teams who build them — so that an IT Room in Mexico City, São Paulo or Miami is built, documented and operated the same way.
This is a senior individual contributor role with technical authority rather than direct reports. You set the standard, you review the projects against it, and you catch the gaps before they become outages.
Assessing and sizing IT Rooms for expansion and improvement projects, defining the technical and physical specifications that meet real capacity needs, optimize resource use, and hold to operational standards.
Executing deployment projects for new environments and expansions in compliance with established technical specifications, and coordinating deployment logistics end to end while ensuring quality standards throughout.
Acting as the interface between internal teams and external vendors — translating business needs into infrastructure requirements, work orders and technical specifications — and managing those vendors and service providers to quality, deadline and compliance with Nubank's standards.
Coordinating with construction and engineering teams during the build-out of new offices, ensuring IT Room specifications are met from the earliest project phases rather than retrofitted later.
Creating and maintaining clear, current technical documentation — standards, procedures, capacity plans, topology diagrams, bayfaces — so that every site is aligned and auditable.
Ensuring alignment between physical infrastructure and IT operations, including cabling changes, equipment installation, capacity planning and structured cabling terminations.
Driving continuous improvement in the availability, resilience and efficiency of IT Room physical infrastructure: HVAC, structured cabling, optical fiber, power distribution, generators, UPS units and fire protection.
Supporting the assessment of the global IT Room portfolio across corporate offices, identifying gaps and standardization opportunities across multiple sites and countries.
Solid experience with mission-critical environment infrastructure, including the deployment and operation of physical infrastructure in corporate offices or data center facilities.
Strong hands-on command of mission-critical infrastructure systems: HVAC and air conditioning, structured cabling, optical fiber, low-voltage power distribution, UPS units, generators, and fire detection and suppression.
Proven experience coordinating deployment projects that run structured cabling, electrical, mechanical and civil scopes simultaneously.
Experience managing vendors and service providers on infrastructure projects — from technical specification through execution and acceptance.
A consistent track record of creating and maintaining clear technical documentation for infrastructure standards, procedures and projects.
A completed degree in Electrical, Electronic or Mechanical Engineering
Advanced English enough to work with international vendors, standards and distributed teams.
Proficiency in AutoCAD.
Availability to work in a hybrid model and to travel to Nubank office locations for site assessments and deployments.
Location for this opportunity (City, Country)
Mexico City, Mexico
Chance of earning equity at Nu
Extended maternity and paternity leaves
Health and life insurance
Dental and Vision Insurance
NuCare — Our mental health and wellness assistance program
Nucleo — Our learning platform of courses
NuLanguage — Our language learning program
Holiday Bonus (\"Aguinaldo\") of 30 days of pay per year
17 days of paid vacation with 25% vacation bonus
Gym partnership
Food card
Work-from-home Allowance
Parental Consultancy
Relocation Assistance Package, if applicable
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Explore how we build technology at Nubank:
📺 youtube.com/@building.nubank
🎧 Listen to our stories on Spotify
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE\n\nEvery Nubank office runs on an IT Room that most people never see. Power distribution, cooling, structured cabling and fiber are the layer that keeps thousands of Nubankers connected and working — and when that layer fails, entire sites stop.\n\nNubank's office portfolio is growing across countries, and today each site has been built to its own standard. The ETS team owns the physical layer of these environments — structured cabling, optical fiber and, in partnership with other teams, power distribution, HVAC, fire protection and physical security systems. This role exists to bring one engineering standard to all of them.\n\nAs Lead Infrastructure Engineer for Global Office IT Physical Infra, you are the technical reference for IT Room infrastructure across Nubank's global office portfolio. You assess and size environments, define the technical specifications new sites and expansions must meet, and coordinate the vendors and construction teams who build them — so that an IT Room in Mexico City, São Paulo or Miami is built, documented and operated the same way.\n\nThis is a senior individual contributor role with technical authority rather than direct reports. You set the standard, you review the projects against it, and you catch the gaps before they become outages.\n\n\n\n\nYOU'LL BE RESPONSIBLE FOR\n\n - Assessing and sizing IT Rooms for expansion and improvement projects, defining the technical and physical specifications that meet real capacity needs, optimize resource use, and hold to operational standards.\n\n - Executing deployment projects for new environments and expansions in compliance with established technical specifications, and coordinating deployment logistics end to end while ensuring quality standards throughout.\n\n - Acting as the interface between internal teams and external vendors — translating business needs into infrastructure requirements, work orders and technical specifications — and managing those vendors and service providers to quality, deadline and compliance with Nubank's standards.\n\n - Coordinating with construction and engineering teams during the build-out of new offices, ensuring IT Room specifications are met from the earliest project phases rather than retrofitted later.\n\n - Creating and maintaining clear, current technical documentation — standards, procedures, capacity plans, topology diagrams, bayfaces — so that every site is aligned and auditable.\n\n - Ensuring alignment between physical infrastructure and IT operations, including cabling changes, equipment installation, capacity planning and structured cabling terminations.\n\n - Driving continuous improvement in the availability, resilience and efficiency of IT Room physical infrastructure: HVAC, structured cabling, optical fiber, power distribution, generators, UPS units and fire protection.\n\n - Supporting the assessment of the global IT Room portfolio across corporate offices, identifying gaps and standardization opportunities across multiple sites and countries.\n\n\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\n - Solid experience with mission-critical environment infrastructure, including the deployment and operation of physical infrastructure in corporate offices or data center facilities.\n\n - Strong hands-on command of mission-critical infrastructure systems: HVAC and air conditioning, structured cabling, optical fiber, low-voltage power distribution, UPS units, generators, and fire detection and suppression.\n\n - Proven experience coordinating deployment projects that run structured cabling, electrical, mechanical and civil scopes simultaneously.\n\n - Experience managing vendors and service providers on infrastructure projects — from technical specification through execution and acceptance.\n\n - A consistent track record of creating and maintaining clear technical documentation for infrastructure standards, procedures and projects.\n\n - A completed degree in Electrical, Electronic or Mechanical Engineering\n\n - Advanced English enough to work with international vendors, standards and distributed teams.\n\n - Proficiency in AutoCAD.\n\n - Availability to work in a hybrid model and to travel to Nubank office locations for site assessments and deployments.\n\nLocation for this opportunity (City, Country)\n\nMexico City, Mexico\n\n\n\nOUR BENEFITS\n\n - Chance of earning equity at Nu\n\n - Extended maternity and paternity leaves\n\n - Health and life insurance\n\n - Dental and Vision Insurance\n\n - NuCare — Our mental health and wellness assistance program\n\n - Nucleo — Our learning platform of courses\n\n - NuLanguage — Our language learning program\n\n - Holiday Bonus (\"Aguinaldo\") of 30 days of pay per year\n\n - 17 days of paid vacation with 25% vacation bonus\n\n - Gym partnership\n\n - Food card\n\n - Work-from-home Allowance\n\n - Parental Consultancy\n\n - Relocation Assistance Package, if applicable\n\n\nWORK MODEL FOR THIS ROLE\n\nHybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/\n\n\nExplore how we build technology at Nubank:\n\n🌐 building.nubank.com.br http://building.nubank.com.br\n\n📺 youtube.com/@building.nubank http://youtube.com/@building.nubank\n\n🎧 Listen to our stories on Spotify\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b7ef5feb-4139-46cb-b1ae-7cbb30ffb7e0","title":"Lead Software Engineer (Cloud Network)","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-15T11:03:50.627+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/b7ef5feb-4139-46cb-b1ae-7cbb30ffb7e0","applyUrl":"https://jobs.ashbyhq.com/nubank/b7ef5feb-4139-46cb-b1ae-7cbb30ffb7e0/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Every transaction at Nubank travels across a network before it reaches a customer. As we grow across countries, accounts, regions and hybrid environments, the connectivity layer underneath has to stay fast, segmented, auditable and cheap to run — while never becoming the thing that takes the platform down.
As a Lead Software Engineer on a Cloud Network platform engineering team, you set and evolve the technical direction for how Nubank connects its cloud, hybrid and on-premises environments. You own problems whose scope spreads across several teams and business units, and you are expected to bring structure to ambiguity rather than wait for it to be resolved for you.
This is an IC6 role: you lead through technical depth, design authority and influence rather than direct reports. The goal you own is a cloud network platform that scales with the business, holds up under audit, and gets simpler over time instead of more complex.
Setting and evolving the technical direction of the cloud network platform owned by your team, aligning with Nubank's canonical approaches and contributing back to the broader technical community.
Leading high-level and low-level design for connectivity patterns across multi-account, multi-region, multi-geo and hybrid-cloud topologies, independently making sound architectural decisions in multi-component, multi-team designs.
Managing complex network projects and processes end to end — working independently, coordinating across subjects and stakeholders, and escalating for managerial support in a timely way rather than reactively.
Proactively reducing long-term complexity through simplification, consolidation, deprecation and paved roads, explicitly balancing scalability, maintainability and cost, and considering both human and AI interaction with the platform.
Owning the operational health of the network platform in your team's scope: leading complex incident response (diagnosis, coordination, resolution), driving complex postmortems, and owning the short- and long-term tech debt strategy that comes out of them.
Promoting a culture of safe change — feature flags, gradual rollout, monitoring, fast rollback — applied to network changes, and driving simplification and cost optimization across the topology.
Setting and enforcing quality standards for the team's automation and infrastructure code: testing practices, code review bar, reusable modules, and anticipation of quality and maintainability needs coming from business strategy.
Defining observability for the platform — robust monitoring, controls and SLAs that surface issues proactively rather than after customer impact.
Bringing a strong end-to-end domain understanding: tracing a business process from product through the transactional path down to the network and data layers, and understanding how network design choices propagate through it.
Owning the network security posture of your scope, including PCI DSS or equivalent standards, segmentation, and controls that hold up under audit.
Evaluating buy vs. build options and new products and technologies, being data-driven about stability, reliability, scalability and cost before committing to a solution.
Mentoring IC4/IC5 engineers on the broader system landscape, design reasoning and operational practice, and raising the bar of the people around you.
Participating in hiring as a core part of the role, contributing to function-wide taskforces and initiatives, and documenting decisions so that knowledge travels across teams, not just within yours.
CCIE, CCNP or equivalent experience — you are comfortable designing, building, implementing, maintaining and troubleshooting complex, large-scale networking infrastructures.
Solid hands-on experience in infrastructure automation and cloud computing (AWS preferred), with depth in AWS networking services — Transit Gateway, VPC design, Direct Connect, PrivateLink, Route 53, NAT/egress patterns, network firewalls — or similar technologies.
Deep experience planning, deploying and troubleshooting network solutions at scale: IP address management, BGP and dynamic routing, firewalls, load balancers, routers and switches, and hybrid connectivity.
Strong coding skills (python, .Net. Java, Go etc.)
Experience leading incident response and root cause analysis for high-impact, ambiguous failures across team boundaries.
Strong leadership: you confidently lead complex projects that carry ambiguity and require strategic thinking, with or without formal authority.
Experienced communication: you convey complex technical messages clearly and persuasively to technical and non-technical audiences, adjusting depth and examples to the room, and you facilitate productive discussion rather than just presenting.
Strategic acumen and long-term perspective: you connect network platform decisions to business drivers such as operational efficiency, reliability and cost, link 6–12 month initiatives to the broader organizational strategy, and anticipate cross-team impact and trade-offs.
An analytical profile: you go after root causes and propose solutions that hold, working creatively and analytically in a continuous improvement environment.
English proficiency — able to read, write and lead discussions across time zones and language boundaries.
Location for this opportunity (City, Country)
São Paulo, Brazil
Chance of earning equity at Nubank
Food/Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare — Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage — Language Course Program
Nucleo — Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE\n\nEvery transaction at Nubank travels across a network before it reaches a customer. As we grow across countries, accounts, regions and hybrid environments, the connectivity layer underneath has to stay fast, segmented, auditable and cheap to run — while never becoming the thing that takes the platform down.\n\n\n\nAs a Lead Software Engineer on a Cloud Network platform engineering team, you set and evolve the technical direction for how Nubank connects its cloud, hybrid and on-premises environments. You own problems whose scope spreads across several teams and business units, and you are expected to bring structure to ambiguity rather than wait for it to be resolved for you.\n\n\n\nThis is an IC6 role: you lead through technical depth, design authority and influence rather than direct reports. The goal you own is a cloud network platform that scales with the business, holds up under audit, and gets simpler over time instead of more complex.\n\n\nYOU'LL BE RESPONSIBLE FOR\n\n - Setting and evolving the technical direction of the cloud network platform owned by your team, aligning with Nubank's canonical approaches and contributing back to the broader technical community.\n\n - Leading high-level and low-level design for connectivity patterns across multi-account, multi-region, multi-geo and hybrid-cloud topologies, independently making sound architectural decisions in multi-component, multi-team designs.\n\n - Managing complex network projects and processes end to end — working independently, coordinating across subjects and stakeholders, and escalating for managerial support in a timely way rather than reactively.\n\n - Proactively reducing long-term complexity through simplification, consolidation, deprecation and paved roads, explicitly balancing scalability, maintainability and cost, and considering both human and AI interaction with the platform.\n\n - Owning the operational health of the network platform in your team's scope: leading complex incident response (diagnosis, coordination, resolution), driving complex postmortems, and owning the short- and long-term tech debt strategy that comes out of them.\n\n - Promoting a culture of safe change — feature flags, gradual rollout, monitoring, fast rollback — applied to network changes, and driving simplification and cost optimization across the topology.\n\n - Setting and enforcing quality standards for the team's automation and infrastructure code: testing practices, code review bar, reusable modules, and anticipation of quality and maintainability needs coming from business strategy.\n\n - Defining observability for the platform — robust monitoring, controls and SLAs that surface issues proactively rather than after customer impact.\n\n - Bringing a strong end-to-end domain understanding: tracing a business process from product through the transactional path down to the network and data layers, and understanding how network design choices propagate through it.\n\n - Owning the network security posture of your scope, including PCI DSS or equivalent standards, segmentation, and controls that hold up under audit.\n\n - Evaluating buy vs. build options and new products and technologies, being data-driven about stability, reliability, scalability and cost before committing to a solution.\n\n - Mentoring IC4/IC5 engineers on the broader system landscape, design reasoning and operational practice, and raising the bar of the people around you.\n\n - Participating in hiring as a core part of the role, contributing to function-wide taskforces and initiatives, and documenting decisions so that knowledge travels across teams, not just within yours.\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\n - CCIE, CCNP or equivalent experience — you are comfortable designing, building, implementing, maintaining and troubleshooting complex, large-scale networking infrastructures.\n\n - Solid hands-on experience in infrastructure automation and cloud computing (AWS preferred), with depth in AWS networking services — Transit Gateway, VPC design, Direct Connect, PrivateLink, Route 53, NAT/egress patterns, network firewalls — or similar technologies.\n\n - Deep experience planning, deploying and troubleshooting network solutions at scale: IP address management, BGP and dynamic routing, firewalls, load balancers, routers and switches, and hybrid connectivity.\n\n - Strong coding skills (python, .Net. Java, Go etc.)\n\n - Experience leading incident response and root cause analysis for high-impact, ambiguous failures across team boundaries.\n\n - Strong leadership: you confidently lead complex projects that carry ambiguity and require strategic thinking, with or without formal authority.\n\n - Experienced communication: you convey complex technical messages clearly and persuasively to technical and non-technical audiences, adjusting depth and examples to the room, and you facilitate productive discussion rather than just presenting.\n\n - Strategic acumen and long-term perspective: you connect network platform decisions to business drivers such as operational efficiency, reliability and cost, link 6–12 month initiatives to the broader organizational strategy, and anticipate cross-team impact and trade-offs.\n\n - An analytical profile: you go after root causes and propose solutions that hold, working creatively and analytically in a continuous improvement environment.\n\n - English proficiency — able to read, write and lead discussions across time zones and language boundaries.\n \n Location for this opportunity (City, Country)\n \n São Paulo, Brazil\n \n \n \n OUR BENEFITS\n \n - Chance of earning equity at Nubank\n \n - Food/Meal Card (Vale-Refeição and/or Vale Alimentação)\n \n - Public Transportation Commuting Benefit (Vale-Transporte)\n \n - NuCare — Psychological, Financial and Legal Assistance Program\n \n - Life Insurance\n \n - Medical Plan\n \n - Dental Plan\n \n - NuLanguage — Language Course Program\n \n - Nucleo — Our learning platform of courses\n \n - Extended Parental Leave\n \n - Daycare Allowance\n \n - Parental Consultancy\n \n - Work-from-home Allowance\n \n - Gym Partnerships\n \n - 30 days of paid vacation\n \n - Relocation Assistance Package, if applicable\n \n \n WORK MODEL FOR THIS ROLE\n \n Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b547ca02-6872-4535-8d47-8cd4046f49bc","title":"Lead Software Engineer (Cloud Network)","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Palo Alto","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Miami","address":{"postalAddress":{"addressRegion":"Florida","addressCountry":"United States","addressLocality":"Miami"}}},{"location":"Durham","address":{"postalAddress":{"addressRegion":"USA","addressCountry":"United States","addressLocality":"North Carolina"}}}],"publishedAt":"2026-09-18T20:32:26.984+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Palo Alto"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/b547ca02-6872-4535-8d47-8cd4046f49bc","applyUrl":"https://jobs.ashbyhq.com/nubank/b547ca02-6872-4535-8d47-8cd4046f49bc/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Every transaction at Nubank travels across a network before it reaches a customer. As we grow across countries, accounts, regions and hybrid environments, the connectivity layer underneath has to stay fast, segmented, auditable and cheap to run — while never becoming the thing that takes the platform down.
As a Lead Software Engineer on a Cloud Network platform engineering team, you set and evolve the technical direction for how Nubank connects its cloud, hybrid and on-premises environments. You own problems whose scope spreads across several teams and business units, and you are expected to bring structure to ambiguity rather than wait for it to be resolved for you.
This is an IC6 role: you lead through technical depth, design authority and influence rather than direct reports. The goal you own is a cloud network platform that scales with the business, holds up under audit, and gets simpler over time instead of more complex.
Setting and evolving the technical direction of the cloud network platform owned by your team, aligning with Nubank's canonical approaches and contributing back to the broader technical community.
Leading high-level and low-level design for connectivity patterns across multi-account, multi-region, multi-geo and hybrid-cloud topologies, independently making sound architectural decisions in multi-component, multi-team designs.
Managing complex network projects and processes end to end — working independently, coordinating across subjects and stakeholders, and escalating for managerial support in a timely way rather than reactively.
Proactively reducing long-term complexity through simplification, consolidation, deprecation and paved roads, explicitly balancing scalability, maintainability and cost, and considering both human and AI interaction with the platform.
Owning the operational health of the network platform in your team's scope: leading complex incident response (diagnosis, coordination, resolution), driving complex postmortems, and owning the short- and long-term tech debt strategy that comes out of them.
Promoting a culture of safe change — feature flags, gradual rollout, monitoring, fast rollback — applied to network changes, and driving simplification and cost optimization across the topology.
Setting and enforcing quality standards for the team's automation and infrastructure code: testing practices, code review bar, reusable modules, and anticipation of quality and maintainability needs coming from business strategy.
Defining observability for the platform — robust monitoring, controls and SLAs that surface issues proactively rather than after customer impact.
Bringing a strong end-to-end domain understanding: tracing a business process from product through the transactional path down to the network and data layers, and understanding how network design choices propagate through it.
Owning the network security posture of your scope, including PCI DSS or equivalent standards, segmentation, and controls that hold up under audit.
Evaluating buy vs. build options and new products and technologies, being data-driven about stability, reliability, scalability and cost before committing to a solution.
Mentoring IC4/IC5 engineers on the broader system landscape, design reasoning and operational practice, and raising the bar of the people around you.
Participating in hiring as a core part of the role, contributing to function-wide taskforces and initiatives, and documenting decisions so that knowledge travels across teams, not just within yours.
CCIE, CCNP or equivalent experience — you are comfortable designing, building, implementing, maintaining and troubleshooting complex, large-scale networking infrastructures.
Solid hands-on experience in infrastructure automation and cloud computing (AWS preferred), with depth in AWS networking services — Transit Gateway, VPC design, Direct Connect, PrivateLink, Route 53, NAT/egress patterns, network firewalls — or similar technologies.
Deep experience planning, deploying and troubleshooting network solutions at scale: IP address management, BGP and dynamic routing, firewalls, load balancers, routers and switches, and hybrid connectivity.
Strong coding skills (python, .Net. Java, Go etc.)
Experience leading incident response and root cause analysis for high-impact, ambiguous failures across team boundaries.
Strong leadership: you confidently lead complex projects that carry ambiguity and require strategic thinking, with or without formal authority.
Experienced communication: you convey complex technical messages clearly and persuasively to technical and non-technical audiences, adjusting depth and examples to the room, and you facilitate productive discussion rather than just presenting.
Strategic acumen and long-term perspective: you connect network platform decisions to business drivers such as operational efficiency, reliability and cost, link 6–12 month initiatives to the broader organizational strategy, and anticipate cross-team impact and trade-offs.
An analytical profile: you go after root causes and propose solutions that hold, working creatively and analytically in a continuous improvement environment.
English proficiency — able to read, write and lead discussions across time zones and language boundaries.
Location for this opportunity (City, Country)
Palo Alto, United States
Miami, United States
Washington DC, United States
Durham, United States
Opportunity of earning equity at Nu
Medical Insurance
Dental and Vision Insurance
Life Insurance and AD&D
Extended maternity and paternity leaves
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
401K
Saving Plans - Health Saving Account and Flexible Spending Account
Work-from-home Allowance
Relocation Assistance Package, if applicable.
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE\n\nEvery transaction at Nubank travels across a network before it reaches a customer. As we grow across countries, accounts, regions and hybrid environments, the connectivity layer underneath has to stay fast, segmented, auditable and cheap to run — while never becoming the thing that takes the platform down.\n\n\n\nAs a Lead Software Engineer on a Cloud Network platform engineering team, you set and evolve the technical direction for how Nubank connects its cloud, hybrid and on-premises environments. You own problems whose scope spreads across several teams and business units, and you are expected to bring structure to ambiguity rather than wait for it to be resolved for you.\n\n\n\nThis is an IC6 role: you lead through technical depth, design authority and influence rather than direct reports. The goal you own is a cloud network platform that scales with the business, holds up under audit, and gets simpler over time instead of more complex.\n\n\nYOU'LL BE RESPONSIBLE FOR\n\n - Setting and evolving the technical direction of the cloud network platform owned by your team, aligning with Nubank's canonical approaches and contributing back to the broader technical community.\n\n - Leading high-level and low-level design for connectivity patterns across multi-account, multi-region, multi-geo and hybrid-cloud topologies, independently making sound architectural decisions in multi-component, multi-team designs.\n\n - Managing complex network projects and processes end to end — working independently, coordinating across subjects and stakeholders, and escalating for managerial support in a timely way rather than reactively.\n\n - Proactively reducing long-term complexity through simplification, consolidation, deprecation and paved roads, explicitly balancing scalability, maintainability and cost, and considering both human and AI interaction with the platform.\n\n - Owning the operational health of the network platform in your team's scope: leading complex incident response (diagnosis, coordination, resolution), driving complex postmortems, and owning the short- and long-term tech debt strategy that comes out of them.\n\n - Promoting a culture of safe change — feature flags, gradual rollout, monitoring, fast rollback — applied to network changes, and driving simplification and cost optimization across the topology.\n\n - Setting and enforcing quality standards for the team's automation and infrastructure code: testing practices, code review bar, reusable modules, and anticipation of quality and maintainability needs coming from business strategy.\n\n - Defining observability for the platform — robust monitoring, controls and SLAs that surface issues proactively rather than after customer impact.\n\n - Bringing a strong end-to-end domain understanding: tracing a business process from product through the transactional path down to the network and data layers, and understanding how network design choices propagate through it.\n\n - Owning the network security posture of your scope, including PCI DSS or equivalent standards, segmentation, and controls that hold up under audit.\n\n - Evaluating buy vs. build options and new products and technologies, being data-driven about stability, reliability, scalability and cost before committing to a solution.\n\n - Mentoring IC4/IC5 engineers on the broader system landscape, design reasoning and operational practice, and raising the bar of the people around you.\n\n - Participating in hiring as a core part of the role, contributing to function-wide taskforces and initiatives, and documenting decisions so that knowledge travels across teams, not just within yours.\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\n - CCIE, CCNP or equivalent experience — you are comfortable designing, building, implementing, maintaining and troubleshooting complex, large-scale networking infrastructures.\n\n - Solid hands-on experience in infrastructure automation and cloud computing (AWS preferred), with depth in AWS networking services — Transit Gateway, VPC design, Direct Connect, PrivateLink, Route 53, NAT/egress patterns, network firewalls — or similar technologies.\n\n - Deep experience planning, deploying and troubleshooting network solutions at scale: IP address management, BGP and dynamic routing, firewalls, load balancers, routers and switches, and hybrid connectivity.\n\n - Strong coding skills (python, .Net. Java, Go etc.)\n\n - Experience leading incident response and root cause analysis for high-impact, ambiguous failures across team boundaries.\n\n - Strong leadership: you confidently lead complex projects that carry ambiguity and require strategic thinking, with or without formal authority.\n\n - Experienced communication: you convey complex technical messages clearly and persuasively to technical and non-technical audiences, adjusting depth and examples to the room, and you facilitate productive discussion rather than just presenting.\n\n - Strategic acumen and long-term perspective: you connect network platform decisions to business drivers such as operational efficiency, reliability and cost, link 6–12 month initiatives to the broader organizational strategy, and anticipate cross-team impact and trade-offs.\n\n - An analytical profile: you go after root causes and propose solutions that hold, working creatively and analytically in a continuous improvement environment.\n\nEnglish proficiency — able to read, write and lead discussions across time zones and language boundaries.\n\nLocation for this opportunity (City, Country)\n\n - Palo Alto, United States\n\n - Miami, United States\n\n - Washington DC, United States\n\n - Durham, United States\n \n \n \n OUR BENEFITS\n \n - Opportunity of earning equity at Nu\n \n - Medical Insurance\n \n - Dental and Vision Insurance\n \n - Life Insurance and AD&D\n \n - Extended maternity and paternity leaves\n \n - Nucleo - Our learning platform of courses\n \n - NuLanguage - Our language learning program\n \n - NuCare - Our mental health and wellness assistance program\n \n - 401K\n \n - Saving Plans - Health Saving Account and Flexible Spending Account\n \n - Work-from-home Allowance\n \n - Relocation Assistance Package, if applicable.\n \n \n WORK MODEL FOR THIS ROLE\n \n Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"42ba2066-292e-420a-91d6-c2bebca553cd","title":"Operational Risk Senior Specialist","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"Ciudad de México","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-04T16:25:39.112+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Mexico City","addressCountry":"Mexico","addressLocality":"Mexico City"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/42ba2066-292e-420a-91d6-c2bebca553cd","applyUrl":"https://jobs.ashbyhq.com/nubank/42ba2066-292e-420a-91d6-c2bebca553cd/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
The Operational Risk Specialist, plays a vital role within the operational risk management function at Nu Mexico. The main duties involve identifying, assessing, monitoring, and mitigating operational risks that may hinder the company from reaching its objectives. This is accomplished by developing methodologies and ensuring their implementation and execution within the first line of defense. This process includes training, review and challenge, monitoring key risk indicators, and escalating issues in appropriate Risk Forums. This role involves close collaboration with different departments and teams to execute various Operational Risk programs aimed at reducing and controlling the likelihood and impact of adverse operational risk events.
Lead the oversight and continuous improvement of the Op Risk Management System, ensuring that policies, methodologies, procedures, governance practices, and supporting documentation remain aligned with local regulation and global standards.
Lead and coordinate the annual and continuous RCSA process, maintaining high-quality risk and control matrices by ensuring that operational risks are properly identified, documented, classified, assigned to processes and business lines, and linked to accountable owners and controls.
Perform independent 2LoD review and challenge of 1LoD risk assessments and controls, including the evaluation of inherent risk, residual risk, control design, control execution, supporting evidence, and overall control effectiveness.
Own the governance and periodic maintenance of risk matrices across macroprocesses, ensuring that changes in products, processes, regulations, systems, incidents, control gaps, and organizational priorities are properly reflected, documented, and traceable in the institutional risk inventory.
Assess complex operational risks and define appropriate treatment strategies based on inherent and residual risk exposure, risk appetite, and tolerance thresholds, including mitigation plans, risk transfers, formal risk acceptances, and escalation of risks outside tolerance.
Monitor operational loss events, incidents, and control gaps; lead or support root cause analysis; ensure accurate and timely registration; and define corrective, preventive, and improvement actions to reduce the likelihood of recurrence.
Design, manage, and enhance the Key Risk Indicator program for priority operational risks, ensuring that each applicable risk in the RCM has measurable indicators, defined amber and red thresholds, reliable data sources, periodic monitoring, documented analysis, and appropriate escalation.
Evaluate operational risks associated with new products, features, processes, operational changes, and other initiatives, ensuring that potential control gaps are identified, mitigation plans are defined, and required actions are completed before launch or formal implementation.
Prepare and present accurate, well-structured risk reports, dashboards, and management materials for senior leadership, the Non-Financial Risk Technical Forum, the Risk Committee, and other governance bodies, ensuring consistency and traceability to the RCM, loss-event database, KRI inventory, and control-gap management tools.
Operate with limited direct supervision and act as a subject matter expert, providing strategic guidance, training, and constructive challenge to business areas and specialized risk teams while escalating material residual risks, control weaknesses, and non-compliance issues to the appropriate governance forums.
Required
Bachelor’s degree in Business Administration, Industrial Engineer, Risk Management or related field.
Minimum of 3+ years experience in operational risk management, internal audit, compliance, consulting.
Strong knowledge of the operational risk management frameworks (RCSA, Loss Database, Third Party Risk Management, Risk assessment of new products, etc).
Strong regulatory knowledge
Excellent analytical, communication, and problem-solving skills.
Ability to work independently and collaboratively with cross-functional teams
Ability to work with databases, ETL
Experience with regulatory compliance and corporate governance standards.
Strong knowledge of Control Testing and Monitoring throughout substantive testing and Key Risk Indicators (KRIs).
Experience with Governance, Risk and Compliance (GRC) systems.
Demonstrated ability to thrive in a fast-paced, rapidly evolving environment and adapt quickly to shifting priorities and changes in processes or regulations.
Fluent in English is a must.
Location
Mexico City, Mexico
Work model
[Hybrid / On-Site]
Office requirement
2 - 3 days per week at the office.
MEXICO JOBS:
Chance of earning equity at Nubank - [Reminder: Ops Teams don't have equity];
Food Card
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
Holiday Bonus (\"Aguinaldo\") of 30 days of pay per year
17 days of paid vacation with 25% vacation bonus
Relocation Assistance Package, if applicable
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE \n\nThe Operational Risk Specialist, plays a vital role within the operational risk management function at Nu Mexico. The main duties involve identifying, assessing, monitoring, and mitigating operational risks that may hinder the company from reaching its objectives. This is accomplished by developing methodologies and ensuring their implementation and execution within the first line of defense. This process includes training, review and challenge, monitoring key risk indicators, and escalating issues in appropriate Risk Forums. This role involves close collaboration with different departments and teams to execute various Operational Risk programs aimed at reducing and controlling the likelihood and impact of adverse operational risk events.\n\n\n\nYOU’LL BE RESPONSIBLE FOR \n\n 1. Lead the oversight and continuous improvement of the Op Risk Management System, ensuring that policies, methodologies, procedures, governance practices, and supporting documentation remain aligned with local regulation and global standards.\n\n 2. Lead and coordinate the annual and continuous RCSA process, maintaining high-quality risk and control matrices by ensuring that operational risks are properly identified, documented, classified, assigned to processes and business lines, and linked to accountable owners and controls.\n\n 3. Perform independent 2LoD review and challenge of 1LoD risk assessments and controls, including the evaluation of inherent risk, residual risk, control design, control execution, supporting evidence, and overall control effectiveness.\n\n 4. Own the governance and periodic maintenance of risk matrices across macroprocesses, ensuring that changes in products, processes, regulations, systems, incidents, control gaps, and organizational priorities are properly reflected, documented, and traceable in the institutional risk inventory.\n\n 5. Assess complex operational risks and define appropriate treatment strategies based on inherent and residual risk exposure, risk appetite, and tolerance thresholds, including mitigation plans, risk transfers, formal risk acceptances, and escalation of risks outside tolerance.\n\n 6. Monitor operational loss events, incidents, and control gaps; lead or support root cause analysis; ensure accurate and timely registration; and define corrective, preventive, and improvement actions to reduce the likelihood of recurrence.\n\n 7. Design, manage, and enhance the Key Risk Indicator program for priority operational risks, ensuring that each applicable risk in the RCM has measurable indicators, defined amber and red thresholds, reliable data sources, periodic monitoring, documented analysis, and appropriate escalation.\n\n 8. Evaluate operational risks associated with new products, features, processes, operational changes, and other initiatives, ensuring that potential control gaps are identified, mitigation plans are defined, and required actions are completed before launch or formal implementation.\n\n 9. Prepare and present accurate, well-structured risk reports, dashboards, and management materials for senior leadership, the Non-Financial Risk Technical Forum, the Risk Committee, and other governance bodies, ensuring consistency and traceability to the RCM, loss-event database, KRI inventory, and control-gap management tools.\n\n 10. Operate with limited direct supervision and act as a subject matter expert, providing strategic guidance, training, and constructive challenge to business areas and specialized risk teams while escalating material residual risks, control weaknesses, and non-compliance issues to the appropriate governance forums.\n\n \n\n\nWHAT WE'RE LOOKING FOR SOMEONE WHO HAS\n\nRequired\n\n - Bachelor’s degree in Business Administration, Industrial Engineer, Risk Management or related field.\n\n - Minimum of 3+ years experience in operational risk management, internal audit, compliance, consulting.\n\n - Strong knowledge of the operational risk management frameworks (RCSA, Loss Database, Third Party Risk Management, Risk assessment of new products, etc).\n\n - Strong regulatory knowledge\n\n - Excellent analytical, communication, and problem-solving skills.\n\n - Ability to work independently and collaboratively with cross-functional teams\n\n - Ability to work with databases, ETL\n\n - Experience with regulatory compliance and corporate governance standards.\n\n - Strong knowledge of Control Testing and Monitoring throughout substantive testing and Key Risk Indicators (KRIs).\n\n - Experience with Governance, Risk and Compliance (GRC) systems.\n\n - Demonstrated ability to thrive in a fast-paced, rapidly evolving environment and adapt quickly to shifting priorities and changes in processes or regulations.\n\n - Fluent in English is a must.\n\n \n\n\nWORK SETUP \n\nLocation\n\nMexico City, Mexico\n\nWork model\n\n[Hybrid / On-Site]\n\nOffice requirement\n\n2 - 3 days per week at the office.\n\n \n\n\nOUR BENEFITS \n\nMEXICO JOBS:\n\n - Chance of earning equity at Nubank - [Reminder: Ops Teams don't have equity];\n\n - Food Card\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - Holiday Bonus (\"Aguinaldo\") of 30 days of pay per year\n\n - 17 days of paid vacation with 25% vacation bonus\n\n - Relocation Assistance Package, if applicable\n\n\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"4a916016-316f-4ea0-a6f3-5aa792604987","title":"Staff IT Engineer - Service Management","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Virginia","address":{"postalAddress":{"addressRegion":"Virginia","addressCountry":"United States","addressLocality":"Virginia"}}}],"publishedAt":"2026-09-07T14:47:23.416+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/4a916016-316f-4ea0-a6f3-5aa792604987","applyUrl":"https://jobs.ashbyhq.com/nubank/4a916016-316f-4ea0-a6f3-5aa792604987/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
The IT team is the operational backbone of Nubank’s internal infrastructure. As the company scales, we’re building the service management foundations that let engineering teams move faster with more confidence — turning IT operations into a strategic advantage, not just a support function.
As a Staff IT Engineer - Service Management, you will own and evolve Nubank’s IT Service Management (ITSM) practice end to end. You’ll design and implement processes, tools, and governance that keep our internal services reliable, auditable, and efficient, enabling engineering teams to focus on high-impact work while maintaining strong operational controls in a regulated environment.
Continuing to build and own Nubank's ITSM practice, defining and implementing core ITIL v4 processes: incident, problem, change, service request, and knowledge management.
Establishing a service catalog with clearly defined SLAs and OLAs aligned with internal stakeholder expectations.
Owning the end-to-end ITSM toolchain (Jira Service Management or equivalent): configuration, workflow design, form logic, SLA rules, and integrations with adjacent systems.
Identifying and closing automation gaps — routing, escalation, notifications, and reporting — partnering with engineering teams to reduce manual toil across operations.
Defining and tracking operational KPIs (MTTR, SLA compliance, first-contact resolution, change success rate) and building regular reporting cadences for leadership and stakeholders.
Establishing a Change Advisory Board (CAB) with structured documentation and approval workflows.
Supporting audit and compliance requirements with structured evidence of IT operational controls, essential in a regulated financial environment.
Driving ITSM adoption across the organization, creating runbooks, training materials, and documentation that embed service management culture at scale.
Mandatory qualifications
Solid experience in IT service management, IT operations, or a related discipline.
Deep ITIL v4 expertise; ITIL 4 Foundation or Managing Professional certification strongly preferred.
Proven track record of building ITSM practices from scratch or significantly transforming an existing function.
Hands-on experience owning and configuring ITSM tooling end-to-end (Jira Service Management, ServiceNow, or equivalent) — not just using it, but designing it.
Ability to work cross-functionally in a fast-paced, engineering-led environment, with strong influence-without-authority skills.
Strong written and verbal communication, including the ability to present to senior leadership.
Nice-to-have qualifications
Experience in fintech, high-growth tech, or other regulated industries.
Familiarity with adjacent frameworks: COBIT, ISO 20000, or SRE principles.
Experience partnering with Security and/or Platform Engineering teams.
Fluent English.
Greenfield, high-visibility scope: you’ll define what “good” ITSM looks like at Nubank’s scale — from zero.
Direct exposure to senior leadership across IT and Engineering.
A culture that values ownership and getting foundations right, without bureaucracy for its own sake.
Location
São Paulo, Brazil
Campinas, Brazil
Rio de Janeiro, Brazil
Belo Horizonte, Brazil
Chance of earning equity at Nubank
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\n\nABOUT THE TEAM\n\nThe IT team is the operational backbone of Nubank’s internal infrastructure. As the company scales, we’re building the service management foundations that let engineering teams move faster with more confidence — turning IT operations into a strategic advantage, not just a support function.\n\n\n\nABOUT THE ROLE\n\nAs a Staff IT Engineer - Service Management, you will own and evolve Nubank’s IT Service Management (ITSM) practice end to end. You’ll design and implement processes, tools, and governance that keep our internal services reliable, auditable, and efficient, enabling engineering teams to focus on high-impact work while maintaining strong operational controls in a regulated environment.\n\n\n\nYOU’LL BE RESPONSIBLE FOR\n\n - Continuing to build and own Nubank's ITSM practice, defining and implementing core ITIL v4 processes: incident, problem, change, service request, and knowledge management.\n\n - Establishing a service catalog with clearly defined SLAs and OLAs aligned with internal stakeholder expectations.\n\n - Owning the end-to-end ITSM toolchain (Jira Service Management or equivalent): configuration, workflow design, form logic, SLA rules, and integrations with adjacent systems.\n\n - Identifying and closing automation gaps — routing, escalation, notifications, and reporting — partnering with engineering teams to reduce manual toil across operations.\n\n - Defining and tracking operational KPIs (MTTR, SLA compliance, first-contact resolution, change success rate) and building regular reporting cadences for leadership and stakeholders.\n\n - Establishing a Change Advisory Board (CAB) with structured documentation and approval workflows.\n\n - Supporting audit and compliance requirements with structured evidence of IT operational controls, essential in a regulated financial environment.\n\n - Driving ITSM adoption across the organization, creating runbooks, training materials, and documentation that embed service management culture at scale.\n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\nMandatory qualifications\n\n - Solid experience in IT service management, IT operations, or a related discipline.\n\n - Deep ITIL v4 expertise; ITIL 4 Foundation or Managing Professional certification strongly preferred.\n\n - Proven track record of building ITSM practices from scratch or significantly transforming an existing function.\n\n - Hands-on experience owning and configuring ITSM tooling end-to-end (Jira Service Management, ServiceNow, or equivalent) — not just using it, but designing it.\n\n - Ability to work cross-functionally in a fast-paced, engineering-led environment, with strong influence-without-authority skills.\n\n - Strong written and verbal communication, including the ability to present to senior leadership.\n\nNice-to-have qualifications\n\n - Experience in fintech, high-growth tech, or other regulated industries.\n\n - Familiarity with adjacent frameworks: COBIT, ISO 20000, or SRE principles.\n\n - Experience partnering with Security and/or Platform Engineering teams.\n\n - Fluent English.\n\n\nWHAT WE OFFER\n\n - Greenfield, high-visibility scope: you’ll define what “good” ITSM looks like at Nubank’s scale — from zero.\n\n - Direct exposure to senior leadership across IT and Engineering.\n\nA culture that values ownership and getting foundations right, without bureaucracy for its own sake.\n\nLocation\n\n - São Paulo, Brazil\n\n - Campinas, Brazil\n\n - Rio de Janeiro, Brazil\n\n - Belo Horizonte, Brazil\n\n\nOUR BENEFITS\n\n - Chance of earning equity at Nubank\n\n - Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\n\nWORK MODEL FOR THIS ROLE\n\nHybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ https://building.nubank.com/nu-hybrid-work-model/\n\n \n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c07cdb76-d50d-4cdf-bf05-365a1ec79ba2","title":"Staff Software Engineer, AI Agents — Purple Journey","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Palo Alto","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Palo Alto"}}},{"location":"Toronto","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}}},{"location":"Miami","address":{"postalAddress":{"addressRegion":"Florida","addressCountry":"United States","addressLocality":"Miami"}}}],"publishedAt":"2026-09-09T21:04:17.186+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/c07cdb76-d50d-4cdf-bf05-365a1ec79ba2","applyUrl":"https://jobs.ashbyhq.com/nubank/c07cdb76-d50d-4cdf-bf05-365a1ec79ba2/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Purple Journey is Nubank’s AI-first platform for performance, talent and learning. Its agents support experiences across assessments, calibration, always-on coaching, leveling and mobility — not as a single chatbot, but as a system that managers and Nubankers can trust.
As a Staff Software Engineer, AI Agents, you will own how these agents work end to end: orchestration, agent design and the engineering quality bar. You will help ensure that new agents ship as reliable, secure and maintainable products—not one-off demonstrations.
This role combines deep backend and systems engineering with production AI. You will work with sensitive People data, human-in-the-loop workflows and high-exposure stakeholders across Brazil, the United States and Canada.
Designing the orchestration model: how agents are composed, routed, scheduled, handed off to humans and operated across product surfaces and services.
Creating and evolving agents for real People workflows, including tools, contracts, identity, scope, failure modes and regeneration strategies—not only prompts.
Establishing a strong engineering quality bar through evaluations, testing, observability, cost and latency controls, privacy, authorization, versioning, CI gates and production incident readiness.
Building reliable infrastructure to process data from multiple internal platforms, including collaboration and knowledge systems such as Slack, Google Docs and Confluence.
Defining standards that other engineers and coding agents can follow across architecture, reviews, skills and contracts.
Partnering with Product, People, Data, Security, Compliance and platform teams to align technical decisions with business and user needs.
Mentoring engineers and helping raise the technical bar across a growing, cross-functional team.
Supporting the safe adoption of AI-powered products by engineers and non-engineers across Nubank.
Required
Proven Staff-level technical leadership delivering complex software systems in production.
Hands-on experience with production agent or LLM systems, including orchestration, tool use, structured outputs and real-world failure modes.
Strong backend and systems engineering experience across multiple services, contracts, authentication, authorization and data flows.
A high bar for quality and operability, including evaluations, testing, monitoring, incident response and continuous improvement.
Experience designing systems that handle sensitive data, privacy constraints and human-in-the-loop product decisions.
Ability to work through ambiguity, make architectural trade-offs and influence senior stakeholders.
Strong written and verbal communication skills in English.
Willingness to work in a hybrid model from an approved Nubank office location.
Nice to have
Experience with People, HR, talent, performance or learning products.
Experience building AI systems in regulated or privacy-sensitive environments.
Familiarity with agent evaluation frameworks, prompt and context management, tool contracts or multi-agent architectures.
Experience working across international teams and multiple time zones.
This role can be based in an approved Nubank hub in:
Brazil
United States
Canada
Specific office location will be confirmed during the process.
Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Benefits vary by country and local regulations, but generally include:
Health Insurance
Life Insurance
Extended maternity and paternity leaves
Nucleo – our learning platform of courses
NuLanguage – our language learning program
NuCare – our mental health and wellness assistance program
Vacations
Work-from-home Allowance
Opportunity of earning equity at Nu
Additional benefits and eligibility details will be shared during the process.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE\n\nPurple Journey is Nubank’s AI-first platform for performance, talent and learning. Its agents support experiences across assessments, calibration, always-on coaching, leveling and mobility — not as a single chatbot, but as a system that managers and Nubankers can trust.\n\nAs a Staff Software Engineer, AI Agents, you will own how these agents work end to end: orchestration, agent design and the engineering quality bar. You will help ensure that new agents ship as reliable, secure and maintainable products—not one-off demonstrations.\n\nThis role combines deep backend and systems engineering with production AI. You will work with sensitive People data, human-in-the-loop workflows and high-exposure stakeholders across Brazil, the United States and Canada.\n\n\n\nYOU’LL BE RESPONSIBLE FOR\n\n - Designing the orchestration model: how agents are composed, routed, scheduled, handed off to humans and operated across product surfaces and services.\n\n - Creating and evolving agents for real People workflows, including tools, contracts, identity, scope, failure modes and regeneration strategies—not only prompts.\n\n - Establishing a strong engineering quality bar through evaluations, testing, observability, cost and latency controls, privacy, authorization, versioning, CI gates and production incident readiness.\n\n - Building reliable infrastructure to process data from multiple internal platforms, including collaboration and knowledge systems such as Slack, Google Docs and Confluence.\n\n - Defining standards that other engineers and coding agents can follow across architecture, reviews, skills and contracts.\n\n - Partnering with Product, People, Data, Security, Compliance and platform teams to align technical decisions with business and user needs.\n\n - Mentoring engineers and helping raise the technical bar across a growing, cross-functional team.\n\n - Supporting the safe adoption of AI-powered products by engineers and non-engineers across Nubank.\n\n \n\n\nWE ARE LOOKING FOR A PERSON WHO HAS\n\nRequired\n\n - Proven Staff-level technical leadership delivering complex software systems in production.\n\n - Hands-on experience with production agent or LLM systems, including orchestration, tool use, structured outputs and real-world failure modes.\n\n - Strong backend and systems engineering experience across multiple services, contracts, authentication, authorization and data flows.\n\n - A high bar for quality and operability, including evaluations, testing, monitoring, incident response and continuous improvement.\n\n - Experience designing systems that handle sensitive data, privacy constraints and human-in-the-loop product decisions.\n\n - Ability to work through ambiguity, make architectural trade-offs and influence senior stakeholders.\n\n - Strong written and verbal communication skills in English.\n\n - Willingness to work in a hybrid model from an approved Nubank office location.\n\nNice to have\n\n - Experience with People, HR, talent, performance or learning products.\n\n - Experience building AI systems in regulated or privacy-sensitive environments.\n\n - Familiarity with agent evaluation frameworks, prompt and context management, tool contracts or multi-agent architectures.\n\n - Experience working across international teams and multiple time zones.\n\n\nLOCATION FOR THIS OPPORTUNITY\n\nThis role can be based in an approved Nubank hub in:\n\n - Brazil\n\n - United States\n\n - Canada\n\nSpecific office location will be confirmed during the process.\n\n\nWORK MODEL FOR THIS ROLE\n\n - Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/\n\n\nOUR BENEFITS\n\nBenefits vary by country and local regulations, but generally include:\n\n - Health Insurance\n\n - Life Insurance\n\n - Extended maternity and paternity leaves\n\n - Nucleo – our learning platform of courses\n\n - NuLanguage – our language learning program\n\n - NuCare – our mental health and wellness assistance program\n\n - Vacations\n\n - Work-from-home Allowance\n\n - Opportunity of earning equity at Nu\n\nAdditional benefits and eligibility details will be shared during the process.\n\n \n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"4aca05f5-1fc7-47db-9d4c-1cd99a3786c9","title":"Compliance Analyst","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-14T20:36:05.324+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/4aca05f5-1fc7-47db-9d4c-1cd99a3786c9","applyUrl":"https://jobs.ashbyhq.com/nubank/4aca05f5-1fc7-47db-9d4c-1cd99a3786c9/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
We are looking for a Compliance Analyst to support regulatory topics across the many of our agenda — payments, credit, credit cards, Open Finance — with a focus on Central Bank regulation. You will be accountable for your own analyses, advisories, and deliverables, and you will work shoulder to shoulder with other analysts and specialists on the team's most complex regulatory matters.
This is a hands-on position with real ownership. Because our agenda evolves with the regulatory landscape, the scope of topics you cover will change over time: we are looking for someone who treats that breadth as an advantage, not a burden, and who can reach a high standard of analysis quickly on a subject they have never worked on before.
We are also actively rethinking how compliance work gets done, using AI and automation to raise the quality and the speed of our analyses. This role is expected to be part of that: not only using AI in the day-to-day, but questioning our own processes and flows and proposing better ones.
The position requires working and interfacing with multiple partners and teams, evaluating new regulations, and advising business areas on products and procedures.
Monitoring newly published regulation and market best practices, and summarizing the main changes and to-dos of a new rule with precision;
Analyzing regulations in depth and determining their impacts on our products, processes, and environment;
Advising business areas on regulatory matters related to products and procedures, and assisting in decision-making;
Performing regulatory analysis in the approval flow of new products, services, and features;
Assessing and challenging the action plans defined by business units, and monitoring their implementation;
Registering and tracking action plans to comply with regulatory requirements and deadlines;
Running regulatory tests together with the Compliance team;
Prevention and detection of anomalies that may result in regulatory gaps;
Coordinating, monitoring, and answering inquiries, inspections, and requests from regulators;
Managing your own activities and prioritization to meet internal and regulatory deadlines;
Preparing and delivering training related to compliance matters;
Applying AI tools to your own routines and reviewing our processes and flows with a critical eye, proposing and implementing improvements that make the team's work more efficient and more reliable;
Contributing to the team's cross-cutting demands, including the operational routines that sustain our regulatory agenda.
Required
Previous experience in compliance itself — regulatory compliance activities, interactions with regulators, regulatory matters related to financial products and services, controls, and/or risk management in a financial or tech company;
Experience with at least one of our core themes: payments, credit, credit cards, or Open Finance;
Experience interpreting regulation related to banking products and processes (Central Bank regulation), whether through assessment, implementation, or consultancy.
Clear, structured, and objective communication. You can take a dense piece of regulation and explain what matters, to whom, and by when — in writing and in presentations — without losing rigor;
Fast learning. You reach a reliable level of analysis on an unfamiliar regulation or business context quickly, going after information and knowledge independently rather than waiting to be briefed;
Ability to handle multidisciplinarity. You can carry several distinct topics at the same time and switch between them without dropping quality or deadlines;
Curiosity, motivation, and energy to take on any theme in our scope, with a genuine interest in understanding how the business works behind the rule;
Fluency and curiosity with AI. You are comfortable using AI in your daily work — and curious about where else it could be applied — with the judgment to know when its output needs to be checked. You will be expected to bring that curiosity to our own routines: mapping how a process works today, spotting what is manual or repetitive, and proposing flows that deliver the same control with less effort;
Continuous improvement mindset. You question why a process works the way it does instead of simply inheriting it, and you turn that into concrete proposals;
Strong interpretation and logical thinking, with the ability to analyze new rules in depth and assess their impacts;
Hands-on approach and ownership mentality;
Negotiation, prioritization, and organizational skills;
Ability to connect and build strong relationships with squads and stakeholders, negotiating deadlines and implementations, and knowing when to escalate;
Ability to work autonomously, with high standards for your own deliverables;
Intermediate or Advanced English.
Nice to Have
Experience structuring and measuring KPIs/KRIs and presenting information in dashboard and report formats;
Familiarity with JIRA, automation, queries, SQL, or other programming languages to extract and manipulate data;
Concrete examples of process or workflow improvements you have designed and implemented, with or without AI;
Location
São Paulo - SP, Brazil
Work model
Hybrid
Office requirement
2 days per week at the office.
Chance of earning equity at Nubank
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE \n\nWe are looking for a Compliance Analyst to support regulatory topics across the many of our agenda — payments, credit, credit cards, Open Finance — with a focus on Central Bank regulation. You will be accountable for your own analyses, advisories, and deliverables, and you will work shoulder to shoulder with other analysts and specialists on the team's most complex regulatory matters.\n\nThis is a hands-on position with real ownership. Because our agenda evolves with the regulatory landscape, the scope of topics you cover will change over time: we are looking for someone who treats that breadth as an advantage, not a burden, and who can reach a high standard of analysis quickly on a subject they have never worked on before.\n\nWe are also actively rethinking how compliance work gets done, using AI and automation to raise the quality and the speed of our analyses. This role is expected to be part of that: not only using AI in the day-to-day, but questioning our own processes and flows and proposing better ones.\n\nThe position requires working and interfacing with multiple partners and teams, evaluating new regulations, and advising business areas on products and procedures.\n\n\n\nYOU’LL BE RESPONSIBLE FOR \n\n - Monitoring newly published regulation and market best practices, and summarizing the main changes and to-dos of a new rule with precision;\n\n - Analyzing regulations in depth and determining their impacts on our products, processes, and environment;\n\n - Advising business areas on regulatory matters related to products and procedures, and assisting in decision-making;\n\n - Performing regulatory analysis in the approval flow of new products, services, and features;\n\n - Assessing and challenging the action plans defined by business units, and monitoring their implementation;\n\n - Registering and tracking action plans to comply with regulatory requirements and deadlines;\n\n - Running regulatory tests together with the Compliance team;\n\n - Prevention and detection of anomalies that may result in regulatory gaps;\n\n - Coordinating, monitoring, and answering inquiries, inspections, and requests from regulators;\n\n - Managing your own activities and prioritization to meet internal and regulatory deadlines;\n\n - Preparing and delivering training related to compliance matters;\n\n - Applying AI tools to your own routines and reviewing our processes and flows with a critical eye, proposing and implementing improvements that make the team's work more efficient and more reliable;\n\n - Contributing to the team's cross-cutting demands, including the operational routines that sustain our regulatory agenda.\n\n \n\n\nWE'RE LOOKING FOR SOMEONE WHO HAS\n\nRequired\n\n - Previous experience in compliance itself — regulatory compliance activities, interactions with regulators, regulatory matters related to financial products and services, controls, and/or risk management in a financial or tech company;\n\n - Experience with at least one of our core themes: payments, credit, credit cards, or Open Finance;\n\n - Experience interpreting regulation related to banking products and processes (Central Bank regulation), whether through assessment, implementation, or consultancy.\n\n - Clear, structured, and objective communication. You can take a dense piece of regulation and explain what matters, to whom, and by when — in writing and in presentations — without losing rigor;\n\n - Fast learning. You reach a reliable level of analysis on an unfamiliar regulation or business context quickly, going after information and knowledge independently rather than waiting to be briefed;\n\n - Ability to handle multidisciplinarity. You can carry several distinct topics at the same time and switch between them without dropping quality or deadlines;\n\n - Curiosity, motivation, and energy to take on any theme in our scope, with a genuine interest in understanding how the business works behind the rule;\n\n - Fluency and curiosity with AI. You are comfortable using AI in your daily work — and curious about where else it could be applied — with the judgment to know when its output needs to be checked. You will be expected to bring that curiosity to our own routines: mapping how a process works today, spotting what is manual or repetitive, and proposing flows that deliver the same control with less effort;\n\n - Continuous improvement mindset. You question why a process works the way it does instead of simply inheriting it, and you turn that into concrete proposals;\n\n - Strong interpretation and logical thinking, with the ability to analyze new rules in depth and assess their impacts;\n\n - Hands-on approach and ownership mentality;\n\n - Negotiation, prioritization, and organizational skills;\n\n - Ability to connect and build strong relationships with squads and stakeholders, negotiating deadlines and implementations, and knowing when to escalate;\n\n - Ability to work autonomously, with high standards for your own deliverables;\n\n - Intermediate or Advanced English.\n\nNice to Have\n\n - Experience structuring and measuring KPIs/KRIs and presenting information in dashboard and report formats;\n\n - Familiarity with JIRA, automation, queries, SQL, or other programming languages to extract and manipulate data;\n\n - Concrete examples of process or workflow improvements you have designed and implemented, with or without AI;\n\nLocation\n\nSão Paulo - SP, Brazil\n\nWork model\n\nHybrid \n\nOffice requirement\n\n2 days per week at the office.\n\n \n\n\nOUR BENEFITS \n\n - Chance of earning equity at Nubank\n\n - Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"a17b65ec-127b-4dea-93d8-4fc92f1a8b39","title":"Business Analyst Manager","department":"Business Analyst","team":"Business Analyst","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Belo Horizonte","address":{"postalAddress":{"addressRegion":"Minas Gerais","addressCountry":"Brazil","addressLocality":"Belo Horizonte"}}}],"publishedAt":"2026-09-14T23:08:31.992+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/a17b65ec-127b-4dea-93d8-4fc92f1a8b39","applyUrl":"https://jobs.ashbyhq.com/nubank/a17b65ec-127b-4dea-93d8-4fc92f1a8b39/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Business Analysts at Nubank
As a company at the forefront of the financial revolution in Brazil, Nubank has experienced exponential growth since its inception. To keep your growth path healthy, numerous critical decisions constantly need to be made. Business Analysts are fundamental in the decision process because they must not only be able to deal with large amounts of information and data, but also always think of ways to improve our clients' experience.
It is BA's responsibility to structure the data, analyze it and use the results to test different solutions with the aim of improving Nubank's efficiency.
We are looking for people who are independent and who are not afraid to take the initiative to identify and solve problems that are not necessarily obvious.
You can read more about it in our blog and get some insights into how we work.
As a Business Analytics Manager, you’re expected to:
Do a lot of investigative work, focused on deciding which data makes the most sense to use in which situation. If you don't have the data, it's your job to think about what tests can be done or how to extract the information you need to answer your questions;
Support your team in making data-based decisions by monitoring analysis and decisions, ensuring the flow of projects and making the process of taking risks comfortable despite the uncertainties;
Mentor the team
Learning how to work with a large volume of data to build a solid foundation for decision making with calculated risks - even knowing that not all the answers are in the data and/or that not all the data you would like is available; Use tools like SQL, Python and Scala - taught during your first weeks with us - for data extraction;
Understand our products and interactions with other areas;
Take advantage of opportunities to grow and learn from a well-prepared and highly qualified team;
Opportunity to work in a complex, dynamic and diverse environment, participating in projects that will impact a large number of clients.
Drive customer growth for one of Latin America's leading digital banks, owning the analytics function that powers credit card and savings account acquisition, activation, and channel strategy, connecting data to the decisions that determine how millions of Colombians access financial products.
Lead and develop a team of business analysts embedded across the Business Unit area, setting the analytics roadmap, owning the squad's OKRs, and building the operating model that turns acquisition and activation data into decisions that move the business.
Own performance and budget optimization, bringing rigor to how the BU allocates spend across channels ensuring sustainable growth.
Modernize how to make decisions at scale, leading the migration to an AI-ready data architecture and building the experimentation and monitoring infrastructure that allows teams to move fast with confidence.
What are we looking for?
Analytical capacity: ease with numbers and calculations, having the ability to solve problems mathematically;
Business basics: dynamics between risks and opportunities, as well as interaction between business areas and technical areas (products/engineering);
Problem solving: ease and creativity to seek solutions to day-to-day challenges and achieve the best results;
Ability to understand how your decisions and work impact our customers' experience, seeking results that align with our purpose;
Willingness and ease of learning, especially for tools;
Openness to receive feedback and incorporate it into your daily life and development;
Adaptability to the multifunctional environment;
Profiles that add value to Nubank's culture.
Our Benefits
Chance of earning equity at Nubank
Extended maternity and paternity leaves
Health and life insurance
NuCare - Our mental health and wellness assistance program
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
Meal voucher
Gym partnership
Work-from-home Allowance
Parental Consultancy
Relocation Assistance Package, if applicable
Our Nu Way of Working
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\nBusiness Analysts at Nubank\n\nAs a company at the forefront of the financial revolution in Brazil, Nubank has experienced exponential growth since its inception. To keep your growth path healthy, numerous critical decisions constantly need to be made. Business Analysts are fundamental in the decision process because they must not only be able to deal with large amounts of information and data, but also always think of ways to improve our clients' experience.\n\nIt is BA's responsibility to structure the data, analyze it and use the results to test different solutions with the aim of improving Nubank's efficiency.\n\nWe are looking for people who are independent and who are not afraid to take the initiative to identify and solve problems that are not necessarily obvious.\n\nYou can read more about it in our blog https://building.nubank.com.br/ and get some insights into how we work.\n\n \n\nAs a Business Analytics Manager, you’re expected to:\n\n - Do a lot of investigative work, focused on deciding which data makes the most sense to use in which situation. If you don't have the data, it's your job to think about what tests can be done or how to extract the information you need to answer your questions;\n\n - Support your team in making data-based decisions by monitoring analysis and decisions, ensuring the flow of projects and making the process of taking risks comfortable despite the uncertainties;\n\n - Mentor the team\n\n - Learning how to work with a large volume of data to build a solid foundation for decision making with calculated risks - even knowing that not all the answers are in the data and/or that not all the data you would like is available; Use tools like SQL, Python and Scala - taught during your first weeks with us - for data extraction;\n\n - Understand our products and interactions with other areas;\n\n - Take advantage of opportunities to grow and learn from a well-prepared and highly qualified team;\n\n - Opportunity to work in a complex, dynamic and diverse environment, participating in projects that will impact a large number of clients.\n\n - Drive customer growth for one of Latin America's leading digital banks, owning the analytics function that powers credit card and savings account acquisition, activation, and channel strategy, connecting data to the decisions that determine how millions of Colombians access financial products.\n\n - Lead and develop a team of business analysts embedded across the Business Unit area, setting the analytics roadmap, owning the squad's OKRs, and building the operating model that turns acquisition and activation data into decisions that move the business.\n\n - Own performance and budget optimization, bringing rigor to how the BU allocates spend across channels ensuring sustainable growth.\n\n - Modernize how to make decisions at scale, leading the migration to an AI-ready data architecture and building the experimentation and monitoring infrastructure that allows teams to move fast with confidence.\n\n What are we looking for?\n\n - Analytical capacity: ease with numbers and calculations, having the ability to solve problems mathematically;\n\n - Business basics: dynamics between risks and opportunities, as well as interaction between business areas and technical areas (products/engineering);\n\n - Problem solving: ease and creativity to seek solutions to day-to-day challenges and achieve the best results;\n\n - Ability to understand how your decisions and work impact our customers' experience, seeking results that align with our purpose;\n\n - Willingness and ease of learning, especially for tools;\n\n - Openness to receive feedback and incorporate it into your daily life and development;\n\n - Adaptability to the multifunctional environment;\n\n - Profiles that add value to Nubank's culture.\n\nOur Benefits\n\n - Chance of earning equity at Nubank\n\n - Extended maternity and paternity leaves \n\n - Health and life insurance \n\n - NuCare - Our mental health and wellness assistance program\n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - Meal voucher\n\n - Gym partnership\n\n - Work-from-home Allowance\n\n - Parental Consultancy\n\n - Relocation Assistance Package, if applicable\n\nOur Nu Way of Working\n\nHybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"fb05b558-243c-4081-9cf9-a164d5726189","title":"Marketing Senior Manager","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-16T21:45:44.906+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/fb05b558-243c-4081-9cf9-a164d5726189","applyUrl":"https://jobs.ashbyhq.com/nubank/fb05b558-243c-4081-9cf9-a164d5726189/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Mass Market is the largest customer segment at Nu — tens of millions of people for whom Nu is the first financial relationship they have ever trusted. This role owns how that relationship grows: how customers discover our products, understand what they are for, adopt them, and expand across the portfolio over time.
It also carries two of Nu’s boldest strategic bets: Under 18, where we are building a financial relationship with the next generation, and NuCel, where we are extending the Nu experience into a category nobody expected a financial institution to enter.
You will own the product marketing and lifecycle agenda end to end — from value proposition definition and go-to-market, through cross-sell and product performance of the complete portfolio, to hyper-personalized customer journeys built on in-depth data insight and AI. You will also own our direct communications strategy, in-app and off-app: the interactions that the majority of our customers have with Nu every day.
You will be accountable for making our brand positioning tangible at every touchpoint, turning relevance into portfolio and revenue growth for the segments you lead. You will report to a Senior Marketing Director and lead a team of 9, including managers.
Value proposition and go-to-market: Defining, championing and continuously refreshing the value proposition for the Mass Market portfolio and for our strategic bets — Under 18 and NuCel — so they stay sharp as the product, the market and the customer evolve. Building and executing go-to-market strategies for launches and product evolutions across the portfolio, orchestrating brand, product, channels, and local and global teams behind coherent narratives.
Owning the cross-sell and product performance agenda for the complete portfolio: setting the strategy, agreeing on marketing goals, diagnosing gaps, and making the trade-offs on where to invest customers’ attention and channel capacity. Holding shared accountability for the cross sell and product-related OKRs of each segment.
Lifecycle, personalization and AI: Designing hyper-personalized customer journeys using in-depth data insight and AI. Owning the direct communications strategy in-app and off-app, making sure every interaction earns our customers’ attention. Leading the application of AI across the team’s operation — from journey design and content production through to measurement — with rigorous KPIs, and scaling what works beyond your own scope.
Strategic partnerships: Partnering with local and global product and platform teams to shape roadmaps around customer needs and to secure the capabilities your deliverables depend on. Influencing the segment and global products strategies and leading the 12-month strategy for your area, cascading it into tactical plans your team and partners can act on.
Leading a team of 9 people, including managers. Ensuring operational excellence and proper risk management across everything the area ships.
Required
Built and led marketing agendas as a seasoned generalist — someone who has moved across branding, campaigns, innovation, and product management rather than specializing in a single lane.
Led brands with robust media investment and a diversified channel mix.
Been directly accountable for brand and business performance, with clear P&L impact.
Taken new products or features to market, from defining what they are for through to how they perform in the hands of customers.
Led people managers, in a scope that required prioritizing across teams, not tasks
Influence and stakeholder management at the most senior levels, creating alignment across a large part of the organization.
Moves fluidly between strategy and execution, keeping a very high quality bar.
Mobilization: getting teams that do not report to you moving toward a shared goal.
Branding, product and business acumen in equal measure — comfortable arguing brand equity and unit economics in the same conversation.
Analytical ability: turns complex customer and market data into actionable solutions.
Communicates across levels, functions and geographies.
Fluent English
Nice to Have
Previous experience with CRM and working knowledge of the marketing tech stack.
Experience on applying AI within their current scope / team.
Location
São Paulo, Brazil
Work model
Hybrid
Office requirement
2-3 days per week at the office.
Chance of earning equity at Nubank
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE \n\nMass Market is the largest customer segment at Nu — tens of millions of people for whom Nu is the first financial relationship they have ever trusted. This role owns how that relationship grows: how customers discover our products, understand what they are for, adopt them, and expand across the portfolio over time.\n\nIt also carries two of Nu’s boldest strategic bets: Under 18, where we are building a financial relationship with the next generation, and NuCel, where we are extending the Nu experience into a category nobody expected a financial institution to enter.\n\nYou will own the product marketing and lifecycle agenda end to end — from value proposition definition and go-to-market, through cross-sell and product performance of the complete portfolio, to hyper-personalized customer journeys built on in-depth data insight and AI. You will also own our direct communications strategy, in-app and off-app: the interactions that the majority of our customers have with Nu every day.\n\nYou will be accountable for making our brand positioning tangible at every touchpoint, turning relevance into portfolio and revenue growth for the segments you lead. You will report to a Senior Marketing Director and lead a team of 9, including managers.\n\n\n\nYOU’LL BE RESPONSIBLE FOR:\n\n - Value proposition and go-to-market: Defining, championing and continuously refreshing the value proposition for the Mass Market portfolio and for our strategic bets — Under 18 and NuCel — so they stay sharp as the product, the market and the customer evolve. Building and executing go-to-market strategies for launches and product evolutions across the portfolio, orchestrating brand, product, channels, and local and global teams behind coherent narratives.\n\n - Owning the cross-sell and product performance agenda for the complete portfolio: setting the strategy, agreeing on marketing goals, diagnosing gaps, and making the trade-offs on where to invest customers’ attention and channel capacity. Holding shared accountability for the cross sell and product-related OKRs of each segment.\n\n - Lifecycle, personalization and AI: Designing hyper-personalized customer journeys using in-depth data insight and AI. Owning the direct communications strategy in-app and off-app, making sure every interaction earns our customers’ attention. Leading the application of AI across the team’s operation — from journey design and content production through to measurement — with rigorous KPIs, and scaling what works beyond your own scope.\n\n - Strategic partnerships: Partnering with local and global product and platform teams to shape roadmaps around customer needs and to secure the capabilities your deliverables depend on. Influencing the segment and global products strategies and leading the 12-month strategy for your area, cascading it into tactical plans your team and partners can act on.\n\n - Leading a team of 9 people, including managers. Ensuring operational excellence and proper risk management across everything the area ships.\n\n \n\n\nWE'RE LOOKING FOR SOMEONE WHO HAS\n\nRequired\n\n - Built and led marketing agendas as a seasoned generalist — someone who has moved across branding, campaigns, innovation, and product management rather than specializing in a single lane.\n\n - Led brands with robust media investment and a diversified channel mix.\n\n - Been directly accountable for brand and business performance, with clear P&L impact.\n\n - Taken new products or features to market, from defining what they are for through to how they perform in the hands of customers.\n\n - Led people managers, in a scope that required prioritizing across teams, not tasks\n\n - Influence and stakeholder management at the most senior levels, creating alignment across a large part of the organization.\n\n - Moves fluidly between strategy and execution, keeping a very high quality bar.\n\n - Mobilization: getting teams that do not report to you moving toward a shared goal.\n\n - Branding, product and business acumen in equal measure — comfortable arguing brand equity and unit economics in the same conversation.\n\n - Analytical ability: turns complex customer and market data into actionable solutions.\n\n - Communicates across levels, functions and geographies.\n\n - Fluent English\n\nNice to Have\n\n - Previous experience with CRM and working knowledge of the marketing tech stack.\n\n - Experience on applying AI within their current scope / team.\n\nLocation\n\nSão Paulo, Brazil\n\nWork model\n\nHybrid \n\nOffice requirement\n\n2-3 days per week at the office.\n\n \n\n\nOUR BENEFITS \n\n - Chance of earning equity at Nubank\n\n - Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"45289ad4-22de-4b1b-b081-5fbeaa3c5bb6","title":"Treasury Expert","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"Ciudad de México","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-16T01:18:27.928+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Mexico City","addressCountry":"Mexico","addressLocality":"Mexico City"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/45289ad4-22de-4b1b-b081-5fbeaa3c5bb6","applyUrl":"https://jobs.ashbyhq.com/nubank/45289ad4-22de-4b1b-b081-5fbeaa3c5bb6/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
You will play a crucial role in Nubank's balance sheet management. Your responsibilities will focus on optimizing risk-adjusted returns for the bank, involving daily assessment of the balance sheet, funding and liquidity needs, understanding trading positioning, and identifying potential levers to generate value for the company. Initially, you'll be tasked with the development and implementation of new products, and with supporting and automating traders' routines, but as you gain experience and develop, you will take on broader responsibilities across the desk.
What You'll Do
Support day-to-day treasury activities, including the sizing and implementation of cash and derivative trades, portfolio optimization, P&L calculation, and trading limit control.
Develop internal modeling and data visualization tools to support traders' decision-making processes and automate daily workflows.
Coordinate with other teams and build strong working partnerships, primarily with — but not limited to — ALM, Finance, and Risk teams.
Engage in ad-hoc projects related to new trading strategies, funding strategies, and other treasury solutions.
Contribute to the design, structuring, and implementation of new products, eventually including IRS, FX derivatives, and bond portfolios.
Act as a back up for the funding desk
What We're Looking For
At least 5 years of experience in financial sector.
Market experience and technical knowledge of fixed-income products, understanding how financial instruments are priced and traded.
Prior experience with derivatives (IRS, FX) and bond portfolio management in a treasury or trading desk environment.
Experience designing and developing analytical tools or data visualizations.
Excellent analytical skills, with a meticulous and detail-oriented approach.
Technical proficiency in Python and/or other programming languages.
Ability to multi-task and adapt, delivering across a variety of topics in a fast-paced environment.
Strong communication and presentation skills.
Fluent in English.
Certifications
AMIB 3/5 certification — required.
Work model
[Hybrid / On-Site]
Office requirement
2 days per week at the office.
MEXICO JOBS:
Chance of earning equity at Nubank - [Reminder: Ops Teams don't have equity];
Food Card
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
Holiday Bonus (\"Aguinaldo\") of 30 days of pay per year
17 days of paid vacation with 25% vacation bonus
Relocation Assistance Package, if applicable
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE\n\nYou will play a crucial role in Nubank's balance sheet management. Your responsibilities will focus on optimizing risk-adjusted returns for the bank, involving daily assessment of the balance sheet, funding and liquidity needs, understanding trading positioning, and identifying potential levers to generate value for the company. Initially, you'll be tasked with the development and implementation of new products, and with supporting and automating traders' routines, but as you gain experience and develop, you will take on broader responsibilities across the desk.\n\nWhat You'll Do\n\n - Support day-to-day treasury activities, including the sizing and implementation of cash and derivative trades, portfolio optimization, P&L calculation, and trading limit control.\n\n - Develop internal modeling and data visualization tools to support traders' decision-making processes and automate daily workflows.\n\n - Coordinate with other teams and build strong working partnerships, primarily with — but not limited to — ALM, Finance, and Risk teams.\n\n - Engage in ad-hoc projects related to new trading strategies, funding strategies, and other treasury solutions.\n\n - Contribute to the design, structuring, and implementation of new products, eventually including IRS, FX derivatives, and bond portfolios.\n\n - Act as a back up for the funding desk\n\nWhat We're Looking For\n\n - At least 5 years of experience in financial sector.\n\n - Market experience and technical knowledge of fixed-income products, understanding how financial instruments are priced and traded.\n\n - Prior experience with derivatives (IRS, FX) and bond portfolio management in a treasury or trading desk environment.\n\n - Experience designing and developing analytical tools or data visualizations.\n\n - Excellent analytical skills, with a meticulous and detail-oriented approach.\n\n - Technical proficiency in Python and/or other programming languages.\n\n - Ability to multi-task and adapt, delivering across a variety of topics in a fast-paced environment.\n\n - Strong communication and presentation skills.\n\n - Fluent in English.\n\nCertifications\n\n - AMIB 3/5 certification — required.\n\nWork model\n\n[Hybrid / On-Site]\n\nOffice requirement\n\n2 days per week at the office.\n\n \n\n\nOUR BENEFITS \n\n\n\nMEXICO JOBS:\n\n - Chance of earning equity at Nubank - [Reminder: Ops Teams don't have equity];\n\n - Food Card\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - Holiday Bonus (\"Aguinaldo\") of 30 days of pay per year\n\n - 17 days of paid vacation with 25% vacation bonus\n\n - Relocation Assistance Package, if applicable\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"21c3aa78-3d05-4243-9486-550762a08a61","title":"Staff Software Engineer, AI & Credit Card Platform","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Toronto","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Palo Alto","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Palo Alto"}}},{"location":"Virginia","address":{"postalAddress":{"addressRegion":"Virginia","addressCountry":"United States","addressLocality":"Virginia"}}},{"location":"Miami","address":{"postalAddress":{"addressRegion":"Florida","addressCountry":"United States","addressLocality":"Miami"}}}],"publishedAt":"2026-09-16T18:29:31.163+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/21c3aa78-3d05-4243-9486-550762a08a61","applyUrl":"https://jobs.ashbyhq.com/nubank/21c3aa78-3d05-4243-9486-550762a08a61/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
The CC Factory, within Nubank’s Credit Card Business Unit, is responsible for internationalizing our credit card product and creating a reusable foundation for launching it in new markets. The team recently launched credit card capabilities in the United States and is building the frameworks, platforms and AI-enabled practices required to scale into future countries.
As a Staff Software Engineer, AI & Credit Card Platform, you will operate across multiple squads and technical domains, helping shape how credit card products adapt to new markets. This is a strongly cross-functional role involving Product, Engineering, Business, Legal, Compliance and platform partners.
You will combine deep technical leadership with hands-on execution: building reusable country-launch capabilities, driving AI transformation across the engineering lifecycle, and guiding architecture across three to four squads. This is a Staff-level role with potential to grow toward broader technical scope over time
Building the Country Launch Engine: Create reusable systems that reduce the time and effort required to launch credit card products in new markets, replacing country-specific documentation and repeated discovery with scalable capabilities.
Automating country readiness: Help translate regulatory requirements and market capabilities into destination architecture and configurable product behavior.
Driving AI transformation across CC Factory: Diagnose engineering friction, establish productivity baselines, run experiments, measure impact and scale the AI practices that work.
Building domain-grounded AI systems: Develop context engineering foundations, domain skills and repository context so AI agents can support credit card configuration and international launches with reliable outputs.
Defining AI risk and governance: Establish appropriate human-in-the-loop controls, evaluation, monitoring and auditability for AI used in regulated financial workflows.
Leading technical architecture across multiple squads: Serve as a technical anchor across areas such as Collateral Lines, Cashback and adjacent credit card platforms, guiding architecture and unblocking complex work.
Partnering across the organization: Align Product, Engineering, Business, Legal, Compliance and platform teams around technical direction, dependencies and launch priorities.
Staying hands-on: Prototype, code and contribute directly when needed, while adapting quickly as business priorities and market opportunities evolve.
Required
Software engineering experience, with demonstrated Staff-level scope across multiple teams and domains.
A track record of designing and shipping reusable platform or systemic solutions adopted by other teams.
Current, hands-on experience with agentic AI, including coding agents, tools, skills, context engineering or RAG in production or near-production environments.
Strong backend and distributed-systems depth, sufficient to hold architectural authority across multiple products and platforms.
Ability to operate under deep ambiguity, structure undefined problems and make progress even when future market requirements are not yet confirmed.
Quantitative rigor: ability to define baselines, design experiments, measure outcomes and stop initiatives that do not create value.
Strong technical leadership and influence without authority across Engineering, Product, Business, Legal and Compliance stakeholders.
Ability to communicate clearly in written and spoken English, including technical documents, plans and playbooks read by teams across countries.
Willingness to work hands-on and adapt quickly to changing priorities.
Nice to Have
Experience with multi-country or internationalized product platforms, particularly regulatory-driven variation, multi-currency or installments.
Experience in banking, credit cards, financial services or another regulated domain.
Experience with configuration-driven product architecture.
Experience with Clojure, functional programming or large-scale microservice architectures.
Experience mentoring senior engineers and running technical enablement across an organization.
This role can be based in:
Toronto, Canada
Virginia, United States
Miami, United States
Palo Alto, United States
Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Benefits vary by country and local regulations.
Canada
Health Insurance
Life Insurance
Pension Plan
Extended maternity and paternity leaves
Nucleo – our learning platform of courses
NuLanguage – our language learning program
NuCare – our mental health and wellness assistance program
Vacations
United States
Opportunity of earning equity at Nu
Medical Insurance
Dental and Vision Insurance
Life Insurance and AD&D
Extended maternity and paternity leaves
Nucleo – our learning platform of courses
NuLanguage – our language learning program
NuCare – our mental health and wellness assistance program
401(k)
Health Savings Account and Flexible Spending Account
Work-from-home Allowance
Relocation Assistance Package, if applicable
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE\n\nThe CC Factory, within Nubank’s Credit Card Business Unit, is responsible for internationalizing our credit card product and creating a reusable foundation for launching it in new markets. The team recently launched credit card capabilities in the United States and is building the frameworks, platforms and AI-enabled practices required to scale into future countries.\n\nAs a Staff Software Engineer, AI & Credit Card Platform, you will operate across multiple squads and technical domains, helping shape how credit card products adapt to new markets. This is a strongly cross-functional role involving Product, Engineering, Business, Legal, Compliance and platform partners.\n\nYou will combine deep technical leadership with hands-on execution: building reusable country-launch capabilities, driving AI transformation across the engineering lifecycle, and guiding architecture across three to four squads. This is a Staff-level role with potential to grow toward broader technical scope over time\n\n\n\nYOU’LL BE RESPONSIBLE FOR \n\n - Building the Country Launch Engine: Create reusable systems that reduce the time and effort required to launch credit card products in new markets, replacing country-specific documentation and repeated discovery with scalable capabilities.\n\n - Automating country readiness: Help translate regulatory requirements and market capabilities into destination architecture and configurable product behavior.\n\n - Driving AI transformation across CC Factory: Diagnose engineering friction, establish productivity baselines, run experiments, measure impact and scale the AI practices that work.\n\n - Building domain-grounded AI systems: Develop context engineering foundations, domain skills and repository context so AI agents can support credit card configuration and international launches with reliable outputs.\n\n - Defining AI risk and governance: Establish appropriate human-in-the-loop controls, evaluation, monitoring and auditability for AI used in regulated financial workflows.\n\n - Leading technical architecture across multiple squads: Serve as a technical anchor across areas such as Collateral Lines, Cashback and adjacent credit card platforms, guiding architecture and unblocking complex work.\n\n - Partnering across the organization: Align Product, Engineering, Business, Legal, Compliance and platform teams around technical direction, dependencies and launch priorities.\n\n - Staying hands-on: Prototype, code and contribute directly when needed, while adapting quickly as business priorities and market opportunities evolve.\n\n \n\n\nWHAT WE'RE LOOKING FOR SOMEONE WHO HAS\n\nRequired\n\n - Software engineering experience, with demonstrated Staff-level scope across multiple teams and domains.\n\n - A track record of designing and shipping reusable platform or systemic solutions adopted by other teams.\n\n - Current, hands-on experience with agentic AI, including coding agents, tools, skills, context engineering or RAG in production or near-production environments.\n\n - Strong backend and distributed-systems depth, sufficient to hold architectural authority across multiple products and platforms.\n\n - Ability to operate under deep ambiguity, structure undefined problems and make progress even when future market requirements are not yet confirmed.\n\n - Quantitative rigor: ability to define baselines, design experiments, measure outcomes and stop initiatives that do not create value.\n\n - Strong technical leadership and influence without authority across Engineering, Product, Business, Legal and Compliance stakeholders.\n\n - Ability to communicate clearly in written and spoken English, including technical documents, plans and playbooks read by teams across countries.\n\n - Willingness to work hands-on and adapt quickly to changing priorities.\n\nNice to Have\n\n - Experience with multi-country or internationalized product platforms, particularly regulatory-driven variation, multi-currency or installments.\n\n - Experience in banking, credit cards, financial services or another regulated domain.\n\n - Experience with configuration-driven product architecture.\n\n - Experience with Clojure, functional programming or large-scale microservice architectures.\n\n - Experience mentoring senior engineers and running technical enablement across an organization.\n\n \n\n\nLOCATION FOR THIS OPPORTUNITY\n\nThis role can be based in:\n\n - Toronto, Canada\n\n - Virginia, United States\n\n - Miami, United States\n\n - Palo Alto, United States\n\n\nWORK MODEL FOR THIS ROLE\n\n - Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/\n \n \n\n \n\n\nOUR BENEFITS\n\nBenefits vary by country and local regulations.\n\nCanada\n\n - Health Insurance\n\n - Life Insurance\n\n - Pension Plan\n\n - Extended maternity and paternity leaves\n\n - Nucleo – our learning platform of courses\n\n - NuLanguage – our language learning program\n\n - NuCare – our mental health and wellness assistance program\n\n - Vacations\n\nUnited States\n\n - Opportunity of earning equity at Nu\n\n - Medical Insurance\n\n - Dental and Vision Insurance\n\n - Life Insurance and AD&D\n\n - Extended maternity and paternity leaves\n\n - Nucleo – our learning platform of courses\n\n - NuLanguage – our language learning program\n\n - NuCare – our mental health and wellness assistance program\n\n - 401(k)\n\n - Health Savings Account and Flexible Spending Account\n\n - Work-from-home Allowance\n\n - Relocation Assistance Package, if applicable\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c1add1a7-7b62-4419-b22e-e64abc1dab6c","title":"FP&A Sr Expert","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-16T18:37:20.301+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/c1add1a7-7b62-4419-b22e-e64abc1dab6c","applyUrl":"https://jobs.ashbyhq.com/nubank/c1add1a7-7b62-4419-b22e-e64abc1dab6c/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Nubank's Finance organization is structured into functional areas that together safeguard financial stability, compliance and strategic decision-making. Most core finance functions operate under a dual reporting structure — reporting directly into the global Finance team, with a dotted line to the business they support — which keeps us close to the operation while holding a consistent global standard.
Within Finance, FP&A owns budgeting, forecasting and long-term financial planning, and acts as the analytical partner behind the company's biggest decisions. The team drives profitable growth by improving visibility, forecasting quality, consolidation and analysis of results and key metrics, translating them into insights and recommended actions for senior management. It also defines the performance metrics that create accountability and ownership across FP&A and the business units — tracking them consistently to measure progress, monitor KPIs and drive cost optimization.
We're looking for a Senior Expert to bring FP&A rigor and planning discipline to Nubank's Central Bank agenda and Finance governance. You'll make sure Finance, Risk, Capital, and the business arrive at every regulatory interaction and governance forum aligned, prepared and with a consistent story — translating capital, risk and performance metrics into the forecasts, plans and narratives that guide executives and the board. This is a role with a strong operating cadence, where regulatory and accounting impacts, provisioning distortions and metric consolidation are tracked as part of the regular FP&A cycle, not just project by project — and where you'll lead the improvements in process, systems and reporting that let us keep scaling and maturing as a multi-dimensional finance organization.
You’ll be Responsible for
Central Bank reports and interactions: Drive the internal preparation for quarterly performance meetings with the Central Bank, ad-hoc topic meetings, and one-off interactions (provisioning, regulatory blocks, and similar) — aligning with Credit, Risk, and Finance teams across Nubank to gather inputs, and build a consistent story before it reaches Bacen. Maintain the calendar of formal obligations and filing deadlines.
ICAAP, capital and budget planning: Drive the internal alignment behind Nubank's ICAAP, working closely with Risk, Capital, and business unit teams to gather inputs from business and consolidate the final submission related to the market to support the Governance team. Connect ICAAP assumptions, risk metrics and regulatory impact analyses to the budget and business plan — working with the planning team to translate them into assumptions, scenarios and targets that feed the annual budget and rolling forecasts.
Governance forums: Ensure FP&A and business alignment ahead of ALCO, risk and capital committee discussions — consolidating inputs and positions from Risk, Capital, and business teams — and drive the follow-through afterward, translating decisions into concrete unfoldings within FP&A and the business.
Earnings disclosure: Support the earnings FAQ exercise by aligning with Accounting, Tax, and business teams — gathering inputs and helping shape the financial narrative across topics such as ETR/CSLL, payroll loans, segmentation and deposits.
P&L impact analysis: regulatory and accounting: Continuously track and quantify the financial impact of regulatory developments (IOF/RDB, Desenrola, CLP and etc) as part of the regular FP&A cycle, feeding the analysis into forecasts and decision makers on an ongoing basis — including occasional direct discussion with the BUs when the impact needs to be sized or explained together. Also own, as a recurring exercise, the explanation of P&L distortions arising from Conglomerado Prudencial consolidation, local accounting rules (COSIF, BRGAAP) and similar effects, translating technical/regulatory noise into a clear read on underlying business performance month after month. Drive improvements to systems and reporting so this view — regulatory impact and accounting distortions — is properly captured and readily available, rather than rebuilt from scratch each cycle.
Standardization across countries: Coordinate the standardization of processes, metrics and discussions across Brazil, Colombia and Mexico, so Finance speaks one language regionally
Required
Solid FP&A or Finance foundation — financial modeling, planning cycles, variance analysis and building a number from first principles
Experience with financial regulation in banking or financial services — ideally direct exposure to Central Bank (BACEN) interactions, regulatory reporting, or prudential topics
Working knowledge of capital and liquidity concepts (ICAAP, capital adequacy, LCR, EVE, VaR)
Strong executive communication: you can take a dense technical topic and make it land with a board in three slides
Comfort operating in governance forums with senior stakeholders, and the maturity to hold a position with Risk, Legal, Accounting and the business
Organized and self-directed
Fluent English and Portuguese; Spanish is a plus given the LatAm scope
Location
São Paulo, Brasil
Work model
Hybrid
Office requirement
2 /3 days per week at the office.
BRAZIL JOBS:
Chance of earning equity at Nubank
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE TEAM \n\nNubank's Finance organization is structured into functional areas that together safeguard financial stability, compliance and strategic decision-making. Most core finance functions operate under a dual reporting structure — reporting directly into the global Finance team, with a dotted line to the business they support — which keeps us close to the operation while holding a consistent global standard.\n\nWithin Finance, FP&A owns budgeting, forecasting and long-term financial planning, and acts as the analytical partner behind the company's biggest decisions. The team drives profitable growth by improving visibility, forecasting quality, consolidation and analysis of results and key metrics, translating them into insights and recommended actions for senior management. It also defines the performance metrics that create accountability and ownership across FP&A and the business units — tracking them consistently to measure progress, monitor KPIs and drive cost optimization.\n\n\n\nABOUT THE ROLE \n\nWe're looking for a Senior Expert to bring FP&A rigor and planning discipline to Nubank's Central Bank agenda and Finance governance. You'll make sure Finance, Risk, Capital, and the business arrive at every regulatory interaction and governance forum aligned, prepared and with a consistent story — translating capital, risk and performance metrics into the forecasts, plans and narratives that guide executives and the board. This is a role with a strong operating cadence, where regulatory and accounting impacts, provisioning distortions and metric consolidation are tracked as part of the regular FP&A cycle, not just project by project — and where you'll lead the improvements in process, systems and reporting that let us keep scaling and maturing as a multi-dimensional finance organization.\n\n\nYou’ll be Responsible for \n\n\n\n - Central Bank reports and interactions: Drive the internal preparation for quarterly performance meetings with the Central Bank, ad-hoc topic meetings, and one-off interactions (provisioning, regulatory blocks, and similar) — aligning with Credit, Risk, and Finance teams across Nubank to gather inputs, and build a consistent story before it reaches Bacen. Maintain the calendar of formal obligations and filing deadlines.\n\n - ICAAP, capital and budget planning: Drive the internal alignment behind Nubank's ICAAP, working closely with Risk, Capital, and business unit teams to gather inputs from business and consolidate the final submission related to the market to support the Governance team. Connect ICAAP assumptions, risk metrics and regulatory impact analyses to the budget and business plan — working with the planning team to translate them into assumptions, scenarios and targets that feed the annual budget and rolling forecasts.\n\n - Governance forums: Ensure FP&A and business alignment ahead of ALCO, risk and capital committee discussions — consolidating inputs and positions from Risk, Capital, and business teams — and drive the follow-through afterward, translating decisions into concrete unfoldings within FP&A and the business.\n\n - Earnings disclosure: Support the earnings FAQ exercise by aligning with Accounting, Tax, and business teams — gathering inputs and helping shape the financial narrative across topics such as ETR/CSLL, payroll loans, segmentation and deposits.\n\n - P&L impact analysis: regulatory and accounting: Continuously track and quantify the financial impact of regulatory developments (IOF/RDB, Desenrola, CLP and etc) as part of the regular FP&A cycle, feeding the analysis into forecasts and decision makers on an ongoing basis — including occasional direct discussion with the BUs when the impact needs to be sized or explained together. Also own, as a recurring exercise, the explanation of P&L distortions arising from Conglomerado Prudencial consolidation, local accounting rules (COSIF, BRGAAP) and similar effects, translating technical/regulatory noise into a clear read on underlying business performance month after month. Drive improvements to systems and reporting so this view — regulatory impact and accounting distortions — is properly captured and readily available, rather than rebuilt from scratch each cycle.\n\n - Standardization across countries: Coordinate the standardization of processes, metrics and discussions across Brazil, Colombia and Mexico, so Finance speaks one language regionally\n\n \n\n\nWHAT WE'RE LOOKING FOR SOMEONE WHO HAS\n\nRequired\n\n - Solid FP&A or Finance foundation — financial modeling, planning cycles, variance analysis and building a number from first principles\n\n - Experience with financial regulation in banking or financial services — ideally direct exposure to Central Bank (BACEN) interactions, regulatory reporting, or prudential topics\n\n - Working knowledge of capital and liquidity concepts (ICAAP, capital adequacy, LCR, EVE, VaR)\n\n - Strong executive communication: you can take a dense technical topic and make it land with a board in three slides\n\n - Comfort operating in governance forums with senior stakeholders, and the maturity to hold a position with Risk, Legal, Accounting and the business\n\n - Organized and self-directed\n\n - Fluent English and Portuguese; Spanish is a plus given the LatAm scope\n \n\n\nWORK SETUP \n\nLocation\n\nSão Paulo, Brasil\n\nWork model\n\nHybrid\n\nOffice requirement\n\n2 /3 days per week at the office.\n\n \n\n\nOUR BENEFITS \n\nBRAZIL JOBS:\n\n - Chance of earning equity at Nubank \n\n - Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"302f1e7c-6e2d-40f3-bf15-6dc60eb74b69","title":"Staff Software Engineer - Deposits","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Campinas","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"Campinas"}}},{"location":"Palo Alto","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Palo Alto"}}},{"location":"Toronto","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}}},{"location":"Belo Horizonte","address":{"postalAddress":{"addressRegion":"Minas Gerais","addressCountry":"Brazil","addressLocality":"Belo Horizonte"}}},{"location":"Virginia","address":{"postalAddress":{"addressRegion":"Virginia","addressCountry":"United States","addressLocality":"Virginia"}}},{"location":"Miami","address":{"postalAddress":{"addressRegion":"Florida","addressCountry":"United States","addressLocality":"Miami"}}},{"location":"Rio de Janeiro","address":{"postalAddress":{"addressRegion":"Rio de Janeiro","addressCountry":"Brazil","addressLocality":"Rio de Janeiro"}}}],"publishedAt":"2026-09-17T18:26:59.420+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"São Paulo","addressCountry":"Brazil","addressLocality":"São Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/302f1e7c-6e2d-40f3-bf15-6dc60eb74b69","applyUrl":"https://jobs.ashbyhq.com/nubank/302f1e7c-6e2d-40f3-bf15-6dc60eb74b69/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
The GBA Core Infrastructure / Deposits team builds and operates the platform that makes Nubank accounts work. Whenever money enters or leaves an account, our systems create and manage the deposit records behind balances, calculate yield and taxes, and make funds available for payments, transfers, Pix, debit card purchases and other customer transactions.
We are evolving country-specific legacy systems into a global deposits platform that can support different products, regulations and markets with less duplication and safer expansion. This is a backend transactional systems role at the intersection of distributed systems, accounting, regulation and product platforms.
As a Staff Software Engineer — Deposits, you will be one of the team’s primary technical leaders, shaping the platform’s medium- and long-term evolution while remaining hands-on in the most critical and complex areas.
Defining and evolving the target architecture and technical strategy for the global Deposits platform.
Guiding the next stages of the platform and sequencing migrations from legacy systems while balancing safety, business priorities, regulatory requirements and sustainable delivery.
Setting a high technical bar for distributed transaction processing, accounting integrity, yield and tax calculations, reliability, observability and operational recovery.
Leading high-impact technical decisions across services and markets, making trade-offs explicit and driving decisions to closure.
Representing Deposits in cross-team alignment with Product, other platform owners and senior stakeholders.
Turning ambiguous problems into clear technical direction through RFCs, design documents, migration plans, decision records and executable milestones.
Multiplying the team through mentoring, architecture reviews, code reviews and reusable engineering standards.
Remaining hands-on and leading by example on the platform’s most critical or complex components
Required
A Staff-level track record leading architecture and technical strategy for large-scale distributed systems.
Strong backend engineering depth, including asynchronous workflows, eventual consistency, concurrency, high-throughput processing, performance and failure recovery.
Ability to design for the long term while evolving complex systems incrementally and safely.
Sound judgment in high-impact decisions, including the ability to frame options, define decision criteria and communicate trade-offs clearly.
Experience influencing senior stakeholders and aligning teams with different priorities or constraints.
A multiplier mindset: you create clarity, raise the technical bar, mentor engineers and enable others to execute independently.
Comfort navigating ambiguity, complex domain rules and different regulatory or product requirements across markets.
Strong communication skills in English for a global, cross-functional environment.
Ability to deeply learn complex domains and reason about business-critical systems.
Nice to Have
Experience in financial services, banking, payments or accounting platforms. Financial-services experience is welcome but not required.
Experience with Clojure, Datomic, DynamoDB, Redis, Kafka or comparable technologies.
Experience designing platforms that support multiple countries, products and regulatory environments.
Location
This role can be based in:
Brazil
United States
Canada
Work model
Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Office requirement
2 days per week at the office.
Chance of earning equity at Nubank;
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE \n\nThe GBA Core Infrastructure / Deposits team builds and operates the platform that makes Nubank accounts work. Whenever money enters or leaves an account, our systems create and manage the deposit records behind balances, calculate yield and taxes, and make funds available for payments, transfers, Pix, debit card purchases and other customer transactions.\n\nWe are evolving country-specific legacy systems into a global deposits platform that can support different products, regulations and markets with less duplication and safer expansion. This is a backend transactional systems role at the intersection of distributed systems, accounting, regulation and product platforms.\n\nAs a Staff Software Engineer — Deposits, you will be one of the team’s primary technical leaders, shaping the platform’s medium- and long-term evolution while remaining hands-on in the most critical and complex areas.\n\n\n\nYOU’LL BE RESPONSIBLE FOR \n\n - Defining and evolving the target architecture and technical strategy for the global Deposits platform.\n\n - Guiding the next stages of the platform and sequencing migrations from legacy systems while balancing safety, business priorities, regulatory requirements and sustainable delivery.\n\n - Setting a high technical bar for distributed transaction processing, accounting integrity, yield and tax calculations, reliability, observability and operational recovery.\n\n - Leading high-impact technical decisions across services and markets, making trade-offs explicit and driving decisions to closure.\n\n - Representing Deposits in cross-team alignment with Product, other platform owners and senior stakeholders.\n\n - Turning ambiguous problems into clear technical direction through RFCs, design documents, migration plans, decision records and executable milestones.\n\n - Multiplying the team through mentoring, architecture reviews, code reviews and reusable engineering standards.\n\n - Remaining hands-on and leading by example on the platform’s most critical or complex components\n\n \n\n\nWHAT WE'RE LOOKING FOR SOMEONE WHO HAS\n\nRequired\n\n - A Staff-level track record leading architecture and technical strategy for large-scale distributed systems.\n\n - Strong backend engineering depth, including asynchronous workflows, eventual consistency, concurrency, high-throughput processing, performance and failure recovery.\n\n - Ability to design for the long term while evolving complex systems incrementally and safely.\n\n - Sound judgment in high-impact decisions, including the ability to frame options, define decision criteria and communicate trade-offs clearly.\n\n - Experience influencing senior stakeholders and aligning teams with different priorities or constraints.\n\n - A multiplier mindset: you create clarity, raise the technical bar, mentor engineers and enable others to execute independently.\n\n - Comfort navigating ambiguity, complex domain rules and different regulatory or product requirements across markets.\n\n - Strong communication skills in English for a global, cross-functional environment.\n\n - Ability to deeply learn complex domains and reason about business-critical systems.\n\nNice to Have\n\n - Experience in financial services, banking, payments or accounting platforms. Financial-services experience is welcome but not required.\n\n - Experience with Clojure, Datomic, DynamoDB, Redis, Kafka or comparable technologies.\n\n - Experience designing platforms that support multiple countries, products and regulatory environments.\n\n \n\n\nWORK SETUP \n\nLocation\n\nThis role can be based in:\n\n - Brazil\n\n - United States\n\n - Canada\n\nWork model\n\nHybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/\n\nOffice requirement\n\n2 days per week at the office.\n\n \n\n\nOUR BENEFITS \n\n - Chance of earning equity at Nubank;\n\n - Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)\n\n - Public Transportation Commuting Benefit (Vale-Transporte)\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - 30 days of paid vacation\n\n - Relocation Assistance Package, if applicable\n\n\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d1879493-f461-46da-b203-277b54773302","title":"Reliability Engineer — Regulatory Reliability","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Ciudad de México","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-17T20:29:02.945+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Mexico City","addressCountry":"Mexico","addressLocality":"Mexico City"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/d1879493-f461-46da-b203-277b54773302","applyUrl":"https://jobs.ashbyhq.com/nubank/d1879493-f461-46da-b203-277b54773302/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
About the role
We are looking for a Reliability Engineer to drive reliability, resilience, and operational excellence for Nubank's regulatory infrastructure. In this role, you will own critical reliability outcomes for systems that support real-time interbank transfers, regulatory integrations and key regulatory platforms. You will work across infrastructure, software, networking, security, and operations to keep mission-critical services available, observable, and resilient under demanding regulatory and operational constraints.
What you'll do
Own end-to-end reliability for IT regulatory infrastructure services, including connectivity, transaction processing flows, and settlement-related operational workflows.
Define, measure, and continuously improve SLIs, SLOs, and operational health indicators for critical transactions and platforms.
Lead incident response for different severity production events, coordinate recovery, and drive high-quality postmortems with concrete follow-through on corrective actions.
Design and evolve observability for the platform, with emphasis on tracing, queue health, signature validation, infrastructure signals, and early detection of degraded regulatory links or transaction bottlenecks.
Plan and execute disaster recovery and business continuity exercises, including failover validation, contingency readiness, and RTO/RPO verification.
Reduce operational toil through automation, tooling, and improved runbooks for recurring failure and operational procedures.
Drive capacity planning and performance engineering to ensure the platforms can safely absorb peak transaction volumes and evolving business demand.
Partner closely with security, networking, middleware, and software engineering teams to improve platform hardening, resilience, and change management safety.
Participate in an on-call rotation.
What we're looking for
Experience with SRE, DevOps, or production engineering experience operating mission-critical, high-availability systems.
Hands-on experience with IT infrastructure platforms, virtualized and hyperconverged environments such as VxRail, and physical production infrastructure.
Hands-on experience with Linux systems, including performance tuning, kernel parameters, and security hardening.
Track record leading incident response and postmortem processes for customer-impacting services.
Solid knowledge of networking fundamentals: TCP/IP and routing.
Proficiency in at least one scripting or programming language (Python, Shell scripting) for automation and tooling.
Experience with observability stacks (Prometheus, Grafana) and distributed tracing.
AWS infrastructure experience across services like EC2, S3, CloudWatch, KMS, EKS/ECS, VPCs, RDS/DynamoDB, and SQS/SNS.
IT Regulatory audit experience, including evidence gathering, control validation, audit prep, and remediation follow-through.
Experience with infrastructure-as-code tools (like Puppet) and Git-based workflows.
Working knowledge of AI-assisted engineering tools (Claude, Cursor, Claude Code).
Strong written and verbal communication skills in Spanish and English.
Nice to have
Experience with Mexican payment rails (SPEI)
SQL knowledge for operational analysis and troubleshooting.
Relevant cloud (AWS Certified Cloud Practitioner certification or higher) or IT infrastructure certifications.
Location for this opportunity
Mexico City, Mexico
Chance of earning equity at Nu
Extended maternity and paternity leaves
Health and life insurance
Dental and Vision Insurance
NuCare - Our mental health and wellness assistance program
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
Holiday Bonus (\"Aguinaldo\") of 30 days of pay per year
17 days of paid vacation with 25% vacation bonus
Gym partnership
Food card
Work-from-home Allowance
Parental Consultancy
Relocation Assistance Package, if applicable
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\nAbout the role\n\nWe are looking for a Reliability Engineer to drive reliability, resilience, and operational excellence for Nubank's regulatory infrastructure. In this role, you will own critical reliability outcomes for systems that support real-time interbank transfers, regulatory integrations and key regulatory platforms. You will work across infrastructure, software, networking, security, and operations to keep mission-critical services available, observable, and resilient under demanding regulatory and operational constraints.\n\nWhat you'll do\n\n - Own end-to-end reliability for IT regulatory infrastructure services, including connectivity, transaction processing flows, and settlement-related operational workflows.\n\n - Define, measure, and continuously improve SLIs, SLOs, and operational health indicators for critical transactions and platforms.\n\n - Lead incident response for different severity production events, coordinate recovery, and drive high-quality postmortems with concrete follow-through on corrective actions.\n\n - Design and evolve observability for the platform, with emphasis on tracing, queue health, signature validation, infrastructure signals, and early detection of degraded regulatory links or transaction bottlenecks.\n\n - Plan and execute disaster recovery and business continuity exercises, including failover validation, contingency readiness, and RTO/RPO verification.\n\n - Reduce operational toil through automation, tooling, and improved runbooks for recurring failure and operational procedures.\n\n - Drive capacity planning and performance engineering to ensure the platforms can safely absorb peak transaction volumes and evolving business demand.\n\n - Partner closely with security, networking, middleware, and software engineering teams to improve platform hardening, resilience, and change management safety.\n\n - Participate in an on-call rotation.\n\nWhat we're looking for\n\n - Experience with SRE, DevOps, or production engineering experience operating mission-critical, high-availability systems.\n\n - Hands-on experience with IT infrastructure platforms, virtualized and hyperconverged environments such as VxRail, and physical production infrastructure.\n\n - Hands-on experience with Linux systems, including performance tuning, kernel parameters, and security hardening.\n\n - Track record leading incident response and postmortem processes for customer-impacting services.\n\n - Solid knowledge of networking fundamentals: TCP/IP and routing.\n\n - Proficiency in at least one scripting or programming language (Python, Shell scripting) for automation and tooling.\n\n - Experience with observability stacks (Prometheus, Grafana) and distributed tracing.\n\n - AWS infrastructure experience across services like EC2, S3, CloudWatch, KMS, EKS/ECS, VPCs, RDS/DynamoDB, and SQS/SNS.\n\n - IT Regulatory audit experience, including evidence gathering, control validation, audit prep, and remediation follow-through.\n\n - Experience with infrastructure-as-code tools (like Puppet) and Git-based workflows.\n\n - Working knowledge of AI-assisted engineering tools (Claude, Cursor, Claude Code).\n\n - Strong written and verbal communication skills in Spanish and English.\n\nNice to have\n\n - Experience with Mexican payment rails (SPEI)\n\n - SQL knowledge for operational analysis and troubleshooting.\n\nRelevant cloud (AWS Certified Cloud Practitioner certification or higher) or IT infrastructure certifications.\n\nLocation for this opportunity\n\n - Mexico City, Mexico\n\n\nOUR BENEFITS\n\n - Chance of earning equity at Nu\n\n - Extended maternity and paternity leaves \n\n - Health and life insurance \n\n - Dental and Vision Insurance\n\n - NuCare - Our mental health and wellness assistance program\n\n - Nucleo - Our learning platform of courses\n\n - NuLanguage - Our language learning program\n\n - Holiday Bonus (\"Aguinaldo\") of 30 days of pay per year\n\n - 17 days of paid vacation with 25% vacation bonus\n\n - Gym partnership\n\n - Food card\n\n - Work-from-home Allowance\n\n - Parental Consultancy\n\n - Relocation Assistance Package, if applicable\n\n\nWORK MODEL FOR THIS ROLE\n\n - Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ \n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"26b47cca-4cc4-43d9-bd91-cec7301bfba2","title":"Senior Staff Software Engineer - Developer Experience","department":"Engineer","team":"Engineer","employmentType":"FullTime","location":"Palo Alto","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Virginia","address":{"postalAddress":{"addressRegion":"Virginia","addressCountry":"United States","addressLocality":"Virginia"}}},{"location":"Miami","address":{"postalAddress":{"addressRegion":"Florida","addressCountry":"United States","addressLocality":"Miami"}}}],"publishedAt":"2026-09-18T20:34:10.314+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Palo Alto"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/26b47cca-4cc4-43d9-bd91-cec7301bfba2","applyUrl":"https://jobs.ashbyhq.com/nubank/26b47cca-4cc4-43d9-bd91-cec7301bfba2/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
About the role
We are looking for a Senior Staff Software Engineer to drive the overarching strategy, technical vision, and execution across Nubank’s Quality & Developer Experience ecosystem. You will sit at the epicenter of our engineering transformation.
This role goes far beyond traditional quality assurance or testing; you will own the end-to-end (E2E) Developer Experience (DevEx) across the entire Software Development Life Cycle (SDLC). From internal developer platform tools and boundary APIs to our suite of testing mechanisms and automated code reviews, your mission will be to architect AI-native systems that drastically reduce review latency, guarantee architectural correctness, and double engineering productivity across Nubank. Working alongside our most tenured engineering leaders and reporting into platform leadership, you will serve as the technical authority who brings fresh, market-leading perspectives from high-velocity environments to elevate our foundational standards.
Mission
Architect, scale, and operationalize an AI-transformed Developer Experience & Quality strategy so that:
The \"Secure and Quality Path\" is the Default: Automated mechanisms, linting, and smart context-aware agents enforce strict architectural standards, eliminating code quality degradation caused by high-volume AI code generation.
Developer Velocity Doubles (2x): The friction in review latency, pull request (PR) approvals, and continuous integration is systematically dismantled, enabling thousands of engineers to ship features safely to 140M+ customers at unprecedented speeds.
SDLC is Re-imagined for AI: Foundational tools across code authorship, testing, boundary APIs, and PR reviews are seamlessly integrated with state-of-the-art AI frameworks, smart LLM evaluations, and context-engineering hooks.
Automated Approval Standards are Built: Clear deterministic checks and intelligent human-in-the-loop triggers are established to achieve safe, automated PR approvals without manual bottlenecks.
Core Responsibilities
Architect E2E Quality & DevEx Platforms: Define and evolve the multi-year vision for our developer tooling ecosystem—covering internal developer platforms, boundary APIs, test automation suites, and pull request review systems.
Lead the AI-Driven Code Review Evolution: Architect automated review mechanisms that leverage multi-model evaluations (e.g., using specialized LLMs to audit generated code), custom IDE/GitHub plugins, and deterministic linting to accelerate PR merge times while preventing code bloat or quality degradation.
Define Human-in-the-Loop Boundaries: Set company-wide paradigms for when code changes can be automatically approved and merged versus when human intervention or secondary AI audits are required.
Partner & Mentor Across Engineering: Act as a force multiplier by partnering with engineers and product managers, elevating the technical bar and instilling modern, high-velocity DevEx practices.
Balance AI Speed with System Integrity: Establish observability, defect-tracking metrics, and safety rails to ensure that rapid AI-assisted development does not introduce structural fragility into Nubank's core services.
Influence Build vs. Buy Strategy: Evaluate top-tier market tools, AI coding frameworks, and internal platforms to decide when to build bespoke internal agents or integrate emerging third-party tooling.
Key Business & Engineering Metrics You Will Influence
Developer Productivity & Velocity
Achieve a 2x improvement in overall engineering productivity across Nubank's engineering organization.
PR Review Latency
Direct reduction in time-to-merge for pull requests across all BUs and countries.
Code Base Health & Quality
Zero degradation in code quality and zero increase in system defects despite exponentially higher volumes of AI-generated code.
Automated PR Approvals
Increase in the percentage of routine, low-risk code changes safely approved and merged via automated mechanisms.
Platform Adoption & Satisfaction
High adoption and developer satisfaction (CSAT) across proprietary internal DevEx tools and boundary APIs
Challenges and Opportunities (What You’ll Own)
Navigating Scale: Every change you introduce to the SDLC impacts thousands of microservices and hundreds of engineering teams delivering features to over 140 million users.
Tackling \"Code Slop\" at the Root: As AI agents generate code faster than humans can read it, you will solve one of the industry's newest and hardest problems: keeping codebase quality high without slowing down the team.
High Autonomy & Strategic Breadth: You will operate with autonomy, driving horizontal technical alignment without needing micro-oversight, helping lead our joint DevEx technical council.
Core Qualifications (What We're Looking For)
Senior IC Leadership Track Record: backend software engineering experience, with a proven track record designing developer platforms, core infra, or DevEx systems at high scale.
Deep DevEx & SDLC Expertise: Extensive domain depth in code review systems, test automation platforms, CI/CD pipelines, developer platforms, or static analysis tools built for massive engineering organizations.
AI Transformation & Tooling Experience: Direct hands-on experience or deep technical familiarity with AI-assisted software development—including LLM evaluation pipelines, GitHub Copilot/agent integrations, prompt/context/graph engineering, or AI-driven code review frameworks.
Autonomous & Opinionated Technical Leader: Demonstrable history of driving technical strategy independently, navigating ambiguity, and bringing strong, battle-tested opinions on \"what good looks like\" in modern software development.
High-Velocity Culture Fit: Experience operating in fast-moving, high-bar environments (e.g., top-tier tech firms, high-growth AI/DevEx startups, or elite AI labs) where speed of execution and technical rigor are equally valued.
Work model
Hybrid / On-Site
Office requirement
2 days per week at the office.
- Opportunity of earning equity at Nu (RSUs as a public company)
- Medical, Dental, and Vision Insurance
- Life Insurance and AD&D
- Extended maternity and paternity leaves
- Nucleo - Our learning platform of courses
- NuLanguage - Our language learning program
- NuCare - Our mental health and wellness assistance program
- 401K
- Health Savings Account and Flexible Spending Account
- Work-from-home allowance
- Relocation assistance package
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\nAbout the role\nWe are looking for a Senior Staff Software Engineer to drive the overarching strategy, technical vision, and execution across Nubank’s Quality & Developer Experience ecosystem. You will sit at the epicenter of our engineering transformation.\n\nThis role goes far beyond traditional quality assurance or testing; you will own the end-to-end (E2E) Developer Experience (DevEx) across the entire Software Development Life Cycle (SDLC). From internal developer platform tools and boundary APIs to our suite of testing mechanisms and automated code reviews, your mission will be to architect AI-native systems that drastically reduce review latency, guarantee architectural correctness, and double engineering productivity across Nubank. Working alongside our most tenured engineering leaders and reporting into platform leadership, you will serve as the technical authority who brings fresh, market-leading perspectives from high-velocity environments to elevate our foundational standards.\n\n\n\nMission\nArchitect, scale, and operationalize an AI-transformed Developer Experience & Quality strategy so that:\n\n - The \"Secure and Quality Path\" is the Default: Automated mechanisms, linting, and smart context-aware agents enforce strict architectural standards, eliminating code quality degradation caused by high-volume AI code generation.\n\n - Developer Velocity Doubles (2x): The friction in review latency, pull request (PR) approvals, and continuous integration is systematically dismantled, enabling thousands of engineers to ship features safely to 140M+ customers at unprecedented speeds.\n\n - SDLC is Re-imagined for AI: Foundational tools across code authorship, testing, boundary APIs, and PR reviews are seamlessly integrated with state-of-the-art AI frameworks, smart LLM evaluations, and context-engineering hooks.\n\n - Automated Approval Standards are Built: Clear deterministic checks and intelligent human-in-the-loop triggers are established to achieve safe, automated PR approvals without manual bottlenecks.\n\n\n\nCore Responsibilities\n\n - Architect E2E Quality & DevEx Platforms: Define and evolve the multi-year vision for our developer tooling ecosystem—covering internal developer platforms, boundary APIs, test automation suites, and pull request review systems.\n\n - Lead the AI-Driven Code Review Evolution: Architect automated review mechanisms that leverage multi-model evaluations (e.g., using specialized LLMs to audit generated code), custom IDE/GitHub plugins, and deterministic linting to accelerate PR merge times while preventing code bloat or quality degradation.\n\n - Define Human-in-the-Loop Boundaries: Set company-wide paradigms for when code changes can be automatically approved and merged versus when human intervention or secondary AI audits are required.\n\n - Partner & Mentor Across Engineering: Act as a force multiplier by partnering with engineers and product managers, elevating the technical bar and instilling modern, high-velocity DevEx practices.\n\n - Balance AI Speed with System Integrity: Establish observability, defect-tracking metrics, and safety rails to ensure that rapid AI-assisted development does not introduce structural fragility into Nubank's core services.\n\n - Influence Build vs. Buy Strategy: Evaluate top-tier market tools, AI coding frameworks, and internal platforms to decide when to build bespoke internal agents or integrate emerging third-party tooling.\n\nKey Business & Engineering Metrics You Will Influence\n\n - Developer Productivity & Velocity\n \n - Achieve a 2x improvement in overall engineering productivity across Nubank's engineering organization.\n\n - PR Review Latency\n \n - Direct reduction in time-to-merge for pull requests across all BUs and countries.\n\n - Code Base Health & Quality\n \n - Zero degradation in code quality and zero increase in system defects despite exponentially higher volumes of AI-generated code.\n\n - Automated PR Approvals\n \n - Increase in the percentage of routine, low-risk code changes safely approved and merged via automated mechanisms.\n\n - Platform Adoption & Satisfaction\n \n - High adoption and developer satisfaction (CSAT) across proprietary internal DevEx tools and boundary APIs\n\nChallenges and Opportunities (What You’ll Own)\n\n - Navigating Scale: Every change you introduce to the SDLC impacts thousands of microservices and hundreds of engineering teams delivering features to over 140 million users.\n\n - Tackling \"Code Slop\" at the Root: As AI agents generate code faster than humans can read it, you will solve one of the industry's newest and hardest problems: keeping codebase quality high without slowing down the team.\n\n - High Autonomy & Strategic Breadth: You will operate with autonomy, driving horizontal technical alignment without needing micro-oversight, helping lead our joint DevEx technical council.\n\nCore Qualifications (What We're Looking For)\n\n - Senior IC Leadership Track Record: backend software engineering experience, with a proven track record designing developer platforms, core infra, or DevEx systems at high scale.\n\n - Deep DevEx & SDLC Expertise: Extensive domain depth in code review systems, test automation platforms, CI/CD pipelines, developer platforms, or static analysis tools built for massive engineering organizations.\n\n - AI Transformation & Tooling Experience: Direct hands-on experience or deep technical familiarity with AI-assisted software development—including LLM evaluation pipelines, GitHub Copilot/agent integrations, prompt/context/graph engineering, or AI-driven code review frameworks.\n\n - Autonomous & Opinionated Technical Leader: Demonstrable history of driving technical strategy independently, navigating ambiguity, and bringing strong, battle-tested opinions on \"what good looks like\" in modern software development.\n\n - High-Velocity Culture Fit: Experience operating in fast-moving, high-bar environments (e.g., top-tier tech firms, high-growth AI/DevEx startups, or elite AI labs) where speed of execution and technical rigor are equally valued.\n\n \n\n\nWORK SETUP \n\nWork model\n\nHybrid / On-Site\n\nOffice requirement\n\n2 days per week at the office.\n\n \n\n\nOUR BENEFITS \n\n- Opportunity of earning equity at Nu (RSUs as a public company)\n- Medical, Dental, and Vision Insurance\n- Life Insurance and AD&D\n- Extended maternity and paternity leaves\n- Nucleo - Our learning platform of courses\n- NuLanguage - Our language learning program\n- NuCare - Our mental health and wellness assistance program\n- 401K\n- Health Savings Account and Flexible Spending Account\n- Work-from-home allowance\n- Relocation assistance package\n\n\n\n\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c1dd08ad-8b77-409c-a608-274d2863207c","title":"Controllership Senior Specialist (FinOps) ","department":"Enterprise Functions","team":"Enterprise Functions","employmentType":"FullTime","location":"Ciudad de México","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-18T23:01:25.957+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Mexico City","addressCountry":"Mexico","addressLocality":"Mexico City"}},"jobUrl":"https://jobs.ashbyhq.com/nubank/c1dd08ad-8b77-409c-a608-274d2863207c","applyUrl":"https://jobs.ashbyhq.com/nubank/c1dd08ad-8b77-409c-a608-274d2863207c/application","descriptionHtml":"Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page
Controllership team breaks the status quo by facing challenges from the perspective of technological innovation as a tool to automate and make our processes run more efficiently. Our goal is to build a strong and diverse team that looks to create something worthwhile. And has at its core values to pursue smart efficiency, this comes hand in hand with our drive to remain as a strategic partner for all cross chapters teams within NU Mexico.
Professional to operate the Back Office activities, focus on the local operation of a “NUBANK IBM” monitored by “CNBV”.
Compliance and settlement of market transactions through SPEI-SIAC and other commercial bank portals.
Compliance with each financial operation, those instructions come from the treasury team.
Banks funding to keep operating without risks / commercial banks + manage bank accounts.
Create controls over bank activities and enhance SOX controls.
Upload and analyze short-term cash flow, ensuring it is updated daily.
Manage SAP movements regarding bank movements, conciliations.
Bachelor of industrial engineer, business administrator, economist, accounting or related degrees.
Minimum 8 years of experience leading the back office or financial operations in banks, regulated fintech entities.
Fluent in Spanish and English to keep connected the teams of treasury, back office and others in different geos.\t
Manage financial operations as: interbank loans, overnight operations, deposit auctions, management of securities, coupons and maturities, derivatives using financial applications and core banking.
Lead teams to operate and complete the operations mentioned above.
Knowledge of treasury processes: bank transfers, reconciliations, rate validation, interest calculations, margin calls and balance monitoring.
Experience in tools of the local market as: BANXICO SIAC system , SAGAPL, INDEVAL, SWIFT.
Experience in foreign operations and Mexican exchange rate regime.
Lead new product and features (processes that affects the cash management).
Regulatory Reports review or preparation for BANXICO and CNBV.
Location
Mexico City , Mexico
Work model
Hybrid
Office requirement
2 days per week at the office.
MEXICO JOBS:
Chance of earning equity at Nubank
Food Card
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
Holiday Bonus (\"Aguinaldo\") of 30 days of pay per year
17 days of paid vacation with 25% vacation bonus
Relocation Assistance Package, if applicable
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
","descriptionPlain":"ABOUT NU\n\nNu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. \n\nGuided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.\n\nNu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.\n\nVisit our Institutional Page https://www.nu.com/2026-en\n\n\nABOUT THE ROLE \n\nControllership team breaks the status quo by facing challenges from the perspective of technological innovation as a tool to automate and make our processes run more efficiently. Our goal is to build a strong and diverse team that looks to create something worthwhile. And has at its core values to pursue smart efficiency, this comes hand in hand with our drive to remain as a strategic partner for all cross chapters teams within NU Mexico.\n\n\n\nYOU’LL BE RESPONSIBLE FOR \n\n - Professional to operate the Back Office activities, focus on the local operation of a “NUBANK IBM” monitored by “CNBV”.\n\n - Compliance and settlement of market transactions through SPEI-SIAC and other commercial bank portals.\n\n - Compliance with each financial operation, those instructions come from the treasury team.\n\n - Banks funding to keep operating without risks / commercial banks + manage bank accounts.\n\n - Create controls over bank activities and enhance SOX controls.\n\n - Upload and analyze short-term cash flow, ensuring it is updated daily.\n\n - Manage SAP movements regarding bank movements, conciliations.\n\n \n\n\nQUALIFICATIONS\n\n - Bachelor of industrial engineer, business administrator, economist, accounting or related degrees.\n\n - Minimum 8 years of experience leading the back office or financial operations in banks, regulated fintech entities.\n\n - Fluent in Spanish and English to keep connected the teams of treasury, back office and others in different geos.\n\n - Manage financial operations as: interbank loans, overnight operations, deposit auctions, management of securities, coupons and maturities, derivatives using financial applications and core banking.\n\n - Lead teams to operate and complete the operations mentioned above.\n\n - Knowledge of treasury processes: bank transfers, reconciliations, rate validation, interest calculations, margin calls and balance monitoring.\n\n - Experience in tools of the local market as: BANXICO SIAC system , SAGAPL, INDEVAL, SWIFT.\n\n - Experience in foreign operations and Mexican exchange rate regime.\n\n - Lead new product and features (processes that affects the cash management).\n\n - Regulatory Reports review or preparation for BANXICO and CNBV.\n\n \n\n\nWORK SETUP \n\nLocation\n\nMexico City , Mexico \n\nWork model\n\nHybrid \n\nOffice requirement\n\n2 days per week at the office.\n\nMEXICO JOBS:\n\n - Chance of earning equity at Nubank \n\n - Food Card\n\n - NuCare – Psychological, Financial and Legal Assistance Program\n\n - Life Insurance\n\n - Medical Plan\n\n - Dental Plan\n\n - NuLanguage – Language Course Program\n\n - Nucleo - Our learning platform of courses\n\n - Extended Parental Leave\n\n - Daycare Allowance\n\n - Parental Consultancy\n\n - Work-from-home Allowance\n\n - Gym Partnerships\n\n - Holiday Bonus (\"Aguinaldo\") of 30 days of pay per year\n\n - 17 days of paid vacation with 25% vacation bonus\n\n - Relocation Assistance Package, if applicable\n\nOur recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}}],"apiVersion":"1"}