The Company
At Nylas, we specialize in making it easier for developers to add email, calendar, and contact management features into their applications. We provide APIs, which streamline the integration of these functionalities, ensuring they are secure and effective. This enables better, safer, and more reliable communication within apps.
Supporting over 100,000 developers and collaborating with more than 900 companies globally, Nylas plays a pivotal role in how digital communication tools are built and utilized. Our technology spans various sectors, from healthcare to education, simplifying the complex process of app development related to communications. By reducing the barriers in communication technology, we empower developers to innovate and enhance user interaction across platforms.
We're looking for a Product Manager who is going to usher in the new era of integrating with communication data.
We operate with a founder's mindset. You'll own outcomes end-to-end, from early discovery through shipping and scaling, with the autonomy to move fast and the judgment to know when to slow down. We share wins, dissect failures, and hold a high bar for what a developer platform can be.
If you're the kind of person who spots an opportunity on Monday and has a working prototype by Tuesday, you'll fit right in.
Partner with leadership to define and execute on a particular area of the product portfolio that you own, keeping in line with the broader company objectives of unlocking AI utility, owning the AI agent comms harness, and making Nylas the fastest time to value for AI-based workflows.
Formulate technically complex and nuanced subject matter into clear business value. You can make sense of a deeply technical domain, reason through it, and translate it into a confident business bet.
Roll up your sleeves with Marketing to co-own GTM strategy, shaping how Nylas is positioned in a fast-moving AI landscape, crafting narratives that resonate with developers, and driving execution through launch and beyond.
Deeply understand how developers are building AI-powered applications today: what they're reaching for, where they're getting stuck, and where Nylas can become an indispensable part of that stack.
Lead discovery with our developer community and enterprise partners through closed betas, feedback loops, and continuous validation, building what the market needs before they can articulate it.
Own the documentation and launch lifecycle, ensuring every release sets a new standard for developer experience.
Move fast on low-risk problems. Don't wait when you can act.
Problem-led thinking is non-negotiable. You identify and articulate user problems clearly before reaching for solutions. Your work history reflects outcomes, not just output. You can point to metrics that moved, not just features that shipped.
You are genuinely plugged into how AI is changing software development. Not because your last job required it, because you're drawn to it. You're experimenting with tools like Claude Code, Codex, or similar in your own time. You have a nuanced understanding of the AI landscape, concepts such as LLMs, agents, RAG, and embeddings, and can speak to these with depth, not just vocabulary. If you've operationalized AI-based features or built pipelines in a professional context, even better.
You have a builder's instincts. You don't wait for a designer to be free before moving on a prototype. You don't wait for an engineer to run an audit, you can orchestrate yourself. You know the difference between what requires a specialist and what you can unblock with the right tools and good judgment. You operate within safe boundaries, but you push those boundaries as far as they reasonably go.
You have strong developer empathy. You understand how developers evaluate tools, make build-vs-buy decisions, and think about integrating third-party infrastructure into their products. You don't need to have come from a connectivity or API company, but you need to understand the developer mindset deeply, especially as it's evolving in the AI era.
What You Must Bring
3+ years of product management experience working on technical products
Background in software engineering, technical product development, or demonstrated builder experience inside or outside of work
Experience collaborating closely with engineering teams on requirements, trade-offs, and technical risks
Strong communication skills across technical and non-technical stakeholders
Comfort operating with ambiguity and incomplete information
Bonus Points
Experience shipping AI-powered features, workflows, or developer tools
Experience taking products from 0 → 1 in either a professional or personal capacity
Experience working with APIs, developer platforms, or infrastructure products
Interview Process
Round 1 - The Intro: 30 minute discussion with the Hiring Manager
Round 2 - The Deep Dive: Take home assignment to be followed by a 60 minute presentation with a panel
Round 3- The Loop: A series of 45-minute chats with the team (max 3 hours) where we look for the \"what, why, and how\" behind your best work.
During the various discussions, candidates selected to meet with us are strongly encouraged to not only discuss their knowledge, skills, experience, and abilities but also to showcase examples of their current or previous work. We expect you to clearly outline the \"what,\" \"why,\" and \"how\" behind your contributions.
The estimated base salary range for this position is $120,000 - 160,000 CAD. Actual compensation will be determined based on individual qualifications, which are objectively assessed during the interview process. Factors influencing salary include knowledge, skills, experience, and abilities.
Nylas is registered as an employer in many, but not all, states/provinces. If you are not located in or able to work from a state/province where Nylas is registered, you will not be eligible for employment. Visa sponsorship may not be available in certain remote locations.
","descriptionPlain":"The Company\n\nAt Nylas, we specialize in making it easier for developers to add email, calendar, and contact management features into their applications. We provide APIs, which streamline the integration of these functionalities, ensuring they are secure and effective. This enables better, safer, and more reliable communication within apps.\n\nSupporting over 100,000 developers and collaborating with more than 900 companies globally, Nylas plays a pivotal role in how digital communication tools are built and utilized. Our technology spans various sectors, from healthcare to education, simplifying the complex process of app development related to communications. By reducing the barriers in communication technology, we empower developers to innovate and enhance user interaction across platforms.\n\n\n\n\nTHE TEAM\n\nWe're looking for a Product Manager who is going to usher in the new era of integrating with communication data.\n\nWe operate with a founder's mindset. You'll own outcomes end-to-end, from early discovery through shipping and scaling, with the autonomy to move fast and the judgment to know when to slow down. We share wins, dissect failures, and hold a high bar for what a developer platform can be.\n\nIf you're the kind of person who spots an opportunity on Monday and has a working prototype by Tuesday, you'll fit right in.\n\n\n\n\nWHAT YOU'LL DO\n\n - Partner with leadership to define and execute on a particular area of the product portfolio that you own, keeping in line with the broader company objectives of unlocking AI utility, owning the AI agent comms harness, and making Nylas the fastest time to value for AI-based workflows.\n\n - Formulate technically complex and nuanced subject matter into clear business value. You can make sense of a deeply technical domain, reason through it, and translate it into a confident business bet.\n\n - Roll up your sleeves with Marketing to co-own GTM strategy, shaping how Nylas is positioned in a fast-moving AI landscape, crafting narratives that resonate with developers, and driving execution through launch and beyond.\n\n - Deeply understand how developers are building AI-powered applications today: what they're reaching for, where they're getting stuck, and where Nylas can become an indispensable part of that stack.\n\n - Lead discovery with our developer community and enterprise partners through closed betas, feedback loops, and continuous validation, building what the market needs before they can articulate it.\n\n - Own the documentation and launch lifecycle, ensuring every release sets a new standard for developer experience.\n\n - Move fast on low-risk problems. Don't wait when you can act.\n \n\n\nTHE IDEAL CANDIDATE:\n\n - Problem-led thinking is non-negotiable. You identify and articulate user problems clearly before reaching for solutions. Your work history reflects outcomes, not just output. You can point to metrics that moved, not just features that shipped.\n\n - You are genuinely plugged into how AI is changing software development. Not because your last job required it, because you're drawn to it. You're experimenting with tools like Claude Code, Codex, or similar in your own time. You have a nuanced understanding of the AI landscape, concepts such as LLMs, agents, RAG, and embeddings, and can speak to these with depth, not just vocabulary. If you've operationalized AI-based features or built pipelines in a professional context, even better.\n\n - You have a builder's instincts. You don't wait for a designer to be free before moving on a prototype. You don't wait for an engineer to run an audit, you can orchestrate yourself. You know the difference between what requires a specialist and what you can unblock with the right tools and good judgment. You operate within safe boundaries, but you push those boundaries as far as they reasonably go.\n\n - You have strong developer empathy. You understand how developers evaluate tools, make build-vs-buy decisions, and think about integrating third-party infrastructure into their products. You don't need to have come from a connectivity or API company, but you need to understand the developer mindset deeply, especially as it's evolving in the AI era.\n\n\n\nWhat You Must Bring\n\n - 3+ years of product management experience working on technical products\n\n - Background in software engineering, technical product development, or demonstrated builder experience inside or outside of work\n\n - Experience collaborating closely with engineering teams on requirements, trade-offs, and technical risks\n\n - Strong communication skills across technical and non-technical stakeholders\n\n - Comfort operating with ambiguity and incomplete information\n\nBonus Points\n\n - Experience shipping AI-powered features, workflows, or developer tools\n\n - Experience taking products from 0 → 1 in either a professional or personal capacity\n\n - Experience working with APIs, developer platforms, or infrastructure products\n \n \n\nInterview Process\n\n - Round 1 - The Intro: 30 minute discussion with the Hiring Manager\n\n - Round 2 - The Deep Dive: Take home assignment to be followed by a 60 minute presentation with a panel\n\n - Round 3- The Loop: A series of 45-minute chats with the team (max 3 hours) where we look for the \"what, why, and how\" behind your best work.\n\n\n\nDuring the various discussions, candidates selected to meet with us are strongly encouraged to not only discuss their knowledge, skills, experience, and abilities but also to showcase examples of their current or previous work. We expect you to clearly outline the \"what,\" \"why,\" and \"how\" behind your contributions.\n\n\n\nThe estimated base salary range for this position is $120,000 - 160,000 CAD. Actual compensation will be determined based on individual qualifications, which are objectively assessed during the interview process. Factors influencing salary include knowledge, skills, experience, and abilities.\n\n\n\nNylas is registered as an employer in many, but not all, states/provinces. If you are not located in or able to work from a state/province where Nylas is registered, you will not be eligible for employment. Visa sponsorship may not be available in certain remote locations."},{"id":"badc9bc0-7da5-45f2-9807-a400cebacfee","title":"Software Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Remote - Toronto, Ontario","secondaryLocations":[],"publishedAt":"2026-07-21T17:43:19.555+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/nylas/badc9bc0-7da5-45f2-9807-a400cebacfee","applyUrl":"https://jobs.ashbyhq.com/nylas/badc9bc0-7da5-45f2-9807-a400cebacfee/application","descriptionHtml":"The Company
At Nylas, we specialize in making it easier for developers to add email, calendar, and contact management features into their applications. We provide APIs, which streamline the integration of these functionalities, ensuring they are secure and effective. This enables better, safer, and more reliable communication within apps.
Supporting over 100,000 developers and collaborating with more than 900 companies globally, Nylas plays a pivotal role in how digital communication tools are built and utilized. Our technology spans various sectors, from healthcare to education, simplifying the complex process of app development related to communications. By reducing the barriers in communication technology, we empower developers to innovate and enhance user interaction across platforms.
At Nylas, we are building the infrastructure that powers modern communications. Our APIs and platform help developers integrate email, calendar, scheduling, contacts, notetakers, and agent accounts into their applications without managing the complexity underneath.
The Nylas Dashboard is the control plane for that platform. It is where customers create applications, connect accounts, configure domains, manage grants, debug issues, explore product capabilities, monitor logs, and understand how their integrations are performing.
As Nylas continues to evolve for an AI-native future, the Dashboard must evolve with it. We are turning it from a traditional admin surface into a fast, intuitive, intelligent product experience that helps developers ship faster, understand what is happening across their integrations, and confidently operate full-stack communication workflows.
We are looking for a Software Engineer to help build and modernize the Nylas Dashboard and the full-stack product surfaces that surround it.
This individual will be primarily responsible for the Nylas Dashboard, but the scope extends beyond frontend pages. You will work across the stack, owning the user-facing surfaces, APIs, services, data models, product workflows, and internal platform patterns that make Nylas easier to use and easier to build on.
This is a foundational role for someone who wants to shape how developers interact with Nylas in the AI era. You will help transform the Dashboard into a polished, reliable, AI-native control plane that supports core Nylas products, including Email, Calendar, Scheduler, Notetaker, Transactional Send, Inbound Email, and Agent Accounts.
You will partner closely with product, design, backend engineering, platform engineering, and go-to-market teams to ship experiences that feel fast, coherent, and deeply useful to technical users.
This is not a narrow frontend role, and it is not limited to a single product surface.
You will own critical product surfaces that every Nylas customer touches. You will help define the patterns other teams build within. You will work on the Dashboard shell, navigation, shared components, product pages, backend APIs, authorization flows, observability surfaces, onboarding experiences, and agent-powered workflows.
The person in this role should be excited by the idea of making Nylas feel more modern, cohesive, fast, and AI-native. You should care about developer experience, product craft, system design, and the operational details that make complex platforms feel simple.
If you want to help modernize a developer platform for the AI future we are already in, this role is for you.
Build and own core Dashboard infrastructure, including the application shell, navigation, layout patterns, shared components, and product surfaces used across Nylas.
Design and implement full-stack product experiences across frontend, backend APIs, data models, permissions, service integrations, and deployment paths.
Modernize the Nylas Dashboard into a fast, polished, cohesive control plane for developers and technical teams.
Build AI-native and agent-facing experiences that help users configure products, understand errors, debug integrations, apply best practices, and operate Nylas more effectively.
Work across Nylas product areas, including Email, Calendar, Scheduler, Notetaker, Inbound Email, Transactional Send, Domains, Logs, and Agent Accounts.
Partner with backend and platform teams to design clean APIs and service boundaries that support excellent user experiences.
Drive performance as a product feature. Profile, measure, and optimize Dashboard interactions so the product feels fast and responsive.
Create reusable abstractions and shared patterns that help other engineering teams ship product surfaces consistently.
Improve onboarding, activation, self-serve configuration, troubleshooting, and product discovery across the Dashboard.
Use AI-assisted development tools to accelerate implementation, improve quality, explore product behavior, and help define how AI fits into Nylas’ engineering workflows.
Ship incrementally and continuously, using customer feedback, product intuition, and technical judgment to improve the platform every week.
Collaborate closely with Design, Product, Customer Success, Solutions Engineering, and Developer Relations to translate customer feedback into product improvements.
4+ years of experience as a software engineer building user-facing products.
Strong full-stack engineering experience, especially with modern frontend development using React, TypeScript, and component-driven architecture.
Experience building backend APIs, services, data models, and integrations that power production product experiences.
A strong product mindset. You care about usability, information architecture, developer experience, performance, and the details that make software feel excellent.
Experience building products for developers, technical users, internal platforms, or complex B2B SaaS workflows.
Systems thinking. You naturally create reusable abstractions, composable components, shared patterns, and clean APIs rather than one-off solutions.
Comfort working in ambiguous product areas. You can take a rough problem statement, clarify the goal, make pragmatic tradeoffs, and turn it into shipped software.
Strong communication skills and the ability to collaborate effectively with product, design, backend engineering, platform engineering, and customer-facing teams.
A bias toward shipping. You move quickly, iterate based on feedback, and hold a high bar for quality without getting stuck in long planning cycles.
Experience using AI tools in your own development workflow, with opinions on how they should improve engineering productivity and product experiences.
Experience working on dashboards, developer portals, control planes, admin surfaces, or platform products.
Experience with Next.js, GraphQL, REST APIs, Go, gRPC, Postgres, Redis, or cloud-native service architectures.
Experience building observability, logging, debugging, billing, authentication, authorization, or configuration surfaces.
Experience working on horizontal platform teams where other engineering teams build on top of your infrastructure.
Experience building agent-powered products, AI-assisted workflows, or LLM-powered developer tools.
Experience working with design tools such as Figma and v0.
Contributions to open source projects, especially in the React, TypeScript, frontend infrastructure, or developer tooling ecosystem.
Round 1 - The Intro: 30 minute discussion with the Hiring Manager
Round 2 - The Deep Dive: 60 minute live technical assessment
Round 3- The Loop: A series of 45-minute chats with the team (max 3 hours) where we look for the \"what, why, and how\" behind your best work.
During the various discussions, candidates selected to meet with us are strongly encouraged to not only discuss their knowledge, skills, experience, and abilities but also to showcase examples of their current or previous work. We expect you to clearly outline the \"what,\" \"why,\" and \"how\" behind your contributions.
Actual compensation will be determined based on individual qualifications, which are objectively assessed during the interview process. Factors influencing salary include knowledge, skills, experience, and abilities.
Nylas is registered as an employer in many, but not all, states/provinces. If you are not located in or able to work from a state/province where Nylas is registered, you will not be eligible for employment. Visa sponsorship may not be available in certain remote locations.
","descriptionPlain":"The Company\n\nAt Nylas, we specialize in making it easier for developers to add email, calendar, and contact management features into their applications. We provide APIs, which streamline the integration of these functionalities, ensuring they are secure and effective. This enables better, safer, and more reliable communication within apps.\n\nSupporting over 100,000 developers and collaborating with more than 900 companies globally, Nylas plays a pivotal role in how digital communication tools are built and utilized. Our technology spans various sectors, from healthcare to education, simplifying the complex process of app development related to communications. By reducing the barriers in communication technology, we empower developers to innovate and enhance user interaction across platforms.\n\n\n\n\nABOUT THE TEAM\n\nAt Nylas, we are building the infrastructure that powers modern communications. Our APIs and platform help developers integrate email, calendar, scheduling, contacts, notetakers, and agent accounts into their applications without managing the complexity underneath.\n\nThe Nylas Dashboard is the control plane for that platform. It is where customers create applications, connect accounts, configure domains, manage grants, debug issues, explore product capabilities, monitor logs, and understand how their integrations are performing.\n\nAs Nylas continues to evolve for an AI-native future, the Dashboard must evolve with it. We are turning it from a traditional admin surface into a fast, intuitive, intelligent product experience that helps developers ship faster, understand what is happening across their integrations, and confidently operate full-stack communication workflows.\n\n\n\n\nABOUT THE ROLE\n\nWe are looking for a Software Engineer to help build and modernize the Nylas Dashboard and the full-stack product surfaces that surround it.\n\nThis individual will be primarily responsible for the Nylas Dashboard, but the scope extends beyond frontend pages. You will work across the stack, owning the user-facing surfaces, APIs, services, data models, product workflows, and internal platform patterns that make Nylas easier to use and easier to build on.\n\nThis is a foundational role for someone who wants to shape how developers interact with Nylas in the AI era. You will help transform the Dashboard into a polished, reliable, AI-native control plane that supports core Nylas products, including Email, Calendar, Scheduler, Notetaker, Transactional Send, Inbound Email, and Agent Accounts.\n\nYou will partner closely with product, design, backend engineering, platform engineering, and go-to-market teams to ship experiences that feel fast, coherent, and deeply useful to technical users.\n\n\n\n\nWHY THIS ROLE IS DIFFERENT\n\nThis is not a narrow frontend role, and it is not limited to a single product surface.\n\nYou will own critical product surfaces that every Nylas customer touches. You will help define the patterns other teams build within. You will work on the Dashboard shell, navigation, shared components, product pages, backend APIs, authorization flows, observability surfaces, onboarding experiences, and agent-powered workflows.\n\nThe person in this role should be excited by the idea of making Nylas feel more modern, cohesive, fast, and AI-native. You should care about developer experience, product craft, system design, and the operational details that make complex platforms feel simple.\n\nIf you want to help modernize a developer platform for the AI future we are already in, this role is for you.\n\n\n\n\nWHAT YOU’LL DO\n\n - Build and own core Dashboard infrastructure, including the application shell, navigation, layout patterns, shared components, and product surfaces used across Nylas.\n\n - Design and implement full-stack product experiences across frontend, backend APIs, data models, permissions, service integrations, and deployment paths.\n\n - Modernize the Nylas Dashboard into a fast, polished, cohesive control plane for developers and technical teams.\n\n - Build AI-native and agent-facing experiences that help users configure products, understand errors, debug integrations, apply best practices, and operate Nylas more effectively.\n\n - Work across Nylas product areas, including Email, Calendar, Scheduler, Notetaker, Inbound Email, Transactional Send, Domains, Logs, and Agent Accounts.\n\n - Partner with backend and platform teams to design clean APIs and service boundaries that support excellent user experiences.\n\n - Drive performance as a product feature. Profile, measure, and optimize Dashboard interactions so the product feels fast and responsive.\n\n - Create reusable abstractions and shared patterns that help other engineering teams ship product surfaces consistently.\n\n - Improve onboarding, activation, self-serve configuration, troubleshooting, and product discovery across the Dashboard.\n\n - Use AI-assisted development tools to accelerate implementation, improve quality, explore product behavior, and help define how AI fits into Nylas’ engineering workflows.\n\n - Ship incrementally and continuously, using customer feedback, product intuition, and technical judgment to improve the platform every week.\n\n - Collaborate closely with Design, Product, Customer Success, Solutions Engineering, and Developer Relations to translate customer feedback into product improvements.\n \n \n\n\nWHAT WE’RE LOOKING FOR\n\n - 4+ years of experience as a software engineer building user-facing products.\n\n - Strong full-stack engineering experience, especially with modern frontend development using React, TypeScript, and component-driven architecture.\n\n - Experience building backend APIs, services, data models, and integrations that power production product experiences.\n\n - A strong product mindset. You care about usability, information architecture, developer experience, performance, and the details that make software feel excellent.\n\n - Experience building products for developers, technical users, internal platforms, or complex B2B SaaS workflows.\n\n - Systems thinking. You naturally create reusable abstractions, composable components, shared patterns, and clean APIs rather than one-off solutions.\n\n - Comfort working in ambiguous product areas. You can take a rough problem statement, clarify the goal, make pragmatic tradeoffs, and turn it into shipped software.\n\n - Strong communication skills and the ability to collaborate effectively with product, design, backend engineering, platform engineering, and customer-facing teams.\n\n - A bias toward shipping. You move quickly, iterate based on feedback, and hold a high bar for quality without getting stuck in long planning cycles.\n\n - Experience using AI tools in your own development workflow, with opinions on how they should improve engineering productivity and product experiences.\n \n \n\n\nNICE TO HAVE\n\n - Experience working on dashboards, developer portals, control planes, admin surfaces, or platform products.\n\n - Experience with Next.js, GraphQL, REST APIs, Go, gRPC, Postgres, Redis, or cloud-native service architectures.\n\n - Experience building observability, logging, debugging, billing, authentication, authorization, or configuration surfaces.\n\n - Experience working on horizontal platform teams where other engineering teams build on top of your infrastructure.\n\n - Experience building agent-powered products, AI-assisted workflows, or LLM-powered developer tools.\n\n - Experience working with design tools such as Figma and v0.\n\n - Contributions to open source projects, especially in the React, TypeScript, frontend infrastructure, or developer tooling ecosystem.\n \n \n\n\nINTERVIEW PROCESS (SUBJECT TO CHANGES)\n\n - Round 1 - The Intro: 30 minute discussion with the Hiring Manager\n\n - Round 2 - The Deep Dive: 60 minute live technical assessment \n\n - Round 3- The Loop: A series of 45-minute chats with the team (max 3 hours) where we look for the \"what, why, and how\" behind your best work.\n\n \n\nDuring the various discussions, candidates selected to meet with us are strongly encouraged to not only discuss their knowledge, skills, experience, and abilities but also to showcase examples of their current or previous work. We expect you to clearly outline the \"what,\" \"why,\" and \"how\" behind your contributions.\n\n \n\nActual compensation will be determined based on individual qualifications, which are objectively assessed during the interview process. Factors influencing salary include knowledge, skills, experience, and abilities.\n\n\n\nNylas is registered as an employer in many, but not all, states/provinces. If you are not located in or able to work from a state/province where Nylas is registered, you will not be eligible for employment. Visa sponsorship may not be available in certain remote locations."},{"id":"a860c714-110d-41e7-bf3c-a6f250730800","title":"VP, Go-To-Market","department":"Sales","team":"Sales","employmentType":"FullTime","location":"Remote - Toronto, Ontario","secondaryLocations":[{"location":"Remote - Vancouver, British Columbia","address":{"postalAddress":{"addressRegion":"British Columbia","addressCountry":"Canada","addressLocality":"Vancouver"}}}],"publishedAt":"2026-09-17T17:52:30.782+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/nylas/a860c714-110d-41e7-bf3c-a6f250730800","applyUrl":"https://jobs.ashbyhq.com/nylas/a860c714-110d-41e7-bf3c-a6f250730800/application","descriptionHtml":"The Company
At Nylas, we specialize in making it easier for developers to add email, calendar, and contact management features into their applications. We provide APIs, which streamline the integration of these functionalities, ensuring they are secure and effective. This enables better, safer, and more reliable communication within apps.
Supporting over 100,000 developers and collaborating with more than 900 companies globally, Nylas plays a pivotal role in how digital communication tools are built and utilized. Our technology spans various sectors, from healthcare to education, simplifying the complex process of app development related to communications. By reducing the barriers in communication technology, we empower developers to innovate and enhance user interaction across platforms.
The Team
At Nylas, we're building the communications infrastructure powering the next generation of AI-native applications. As our platform evolves, so does our go-to-market strategy.
We're looking for a VP of Go-to-Market to lead Nylas through our next stage of growth. This isn't a traditional functional leadership role. We're looking for a builder - someone who can architect a repeatable go-to-market engine, translate technical products into compelling customer value, and align Sales, Marketing, Product, and Customer Success around one shared strategy.
This role directly leads Sales and Marketing, including our Director of Sales and Director of Marketing, and owns the GTM operating model that connects those teams to Product, Customer Success, and Revenue Operations. The mandate is broader than running two functions: build a coherent system for where we play, how we win, and how we scale.
The Role
This leader will own how Nylas goes to market.
You'll define and refine our GTM motion, including ICP, segmentation, channels, enterprise sales execution, positioning, and how Sales and Marketing operate together as one integrated engine.
This role requires someone equally comfortable discussing API architecture with technical buyers, reviewing funnel trends with Revenue Operations, coaching Sales and Marketing leaders, collaborating with Product on priorities, and presenting GTM strategy and forecasts to the executive team and Board.
Sales and Marketing are the two functions you'll directly lead, but the role spans the customer journey. You'll work closely with Product, Customer Success, Revenue Operations, and Partnerships to turn company strategy into a focused, repeatable GTM motion.
What You'll Do
Own Nylas's GTM strategy across segments, motions, channels, and teams.
Define and continuously refine our ICP, segmentation, priority use cases, buyer personas, and routes to market.
Choose where Nylas plays, how we win, and where we concentrate investment.
Translate product capabilities into compelling business value and repeatable plays for technical and executive buyers.
Partner with Product and Engineering on roadmap priorities, pricing, packaging, and launches to create successful commercial motions.
Establish GTM rhythms, decision rights, shared metrics, and accountability.
Lead and mentor our Director of Sales and build an Account Executive team that consistently exceeds targets.
Own new business revenue strategy and execution, with accountability for bookings, pipeline, productivity, and forecast accuracy.
Improve pipeline quality, conversion, sales productivity, forecast accuracy, and win rates through disciplined inspection and coaching.
Build scalable enterprise sales processes and repeatable plays for our highest-value use cases, verticals, and buyer personas.
Partner with Sales Operations on forecasting, capacity planning, enablement, funnel health, and operating cadence.
Lead and mentor our Director of Marketing, setting clear priorities and accountability.
Set marketing strategy and investment priorities around the GTM segments, use cases, and motions where Nylas has the strongest right to win.
Guide positioning, messaging, launches, campaigns, events, developer marketing, customer stories, content, and demand generation.
Align Marketing and Sales so market insight, pipeline creation, campaigns, conversion, and customer experience operate as one system.
Serve as the executive connective tissue across Sales, Marketing, Product, Customer Success, Revenue Operations, and Partnerships.
Connect acquisition, onboarding, adoption, expansion, and customer feedback.
Represent the voice of the market and customer, ensuring GTM insight informs company and product priorities.
Build a culture of accountability, transparency, customer obsession, and shared ownership of growth.
What You'll Bring
12+ years leading B2B SaaS go-to-market or revenue organizations, including scaling commercial teams through growth stages.
Demonstrated success designing, building, or materially reshaping a go-to-market motion - not only operating an established one.
Experience leading Sales and working deeply across Marketing, Product, Customer Success, and Revenue Operations; direct Marketing leadership preferred.
Experience selling technical products such as APIs, infrastructure, developer platforms, AI platforms, or enterprise software.
Deep understanding of enterprise sales methodology, forecasting, pipeline management, sales inspection, and revenue operating cadence.
Strong command of ICP, segmentation, positioning, messaging, pricing, packaging, and product launch strategy.
Proven ability to simplify complex technical products into compelling customer value for technical and executive buyers.
Exceptional executive presence with experience presenting GTM strategy, forecasts, and business performance to leadership and Boards.
Outstanding coaching, recruiting, analytical, and organizational leadership skills.
Success in Your First Year
Within your first 12 months, you'll:
Establish a clear, company-wide GTM strategy focused on our highest-value customer segments and use cases.
Build a predictable, repeatable enterprise sales motion and improve pipeline quality, conversion, productivity, and forecast accuracy.
Align Sales and Marketing around the same buyers, use cases, value propositions, and revenue priorities.
Turn pricing, packaging, product launches, and customer feedback into repeatable commercial plays.
Create tighter integration across Sales, Marketing, Product, Customer Success, and Revenue Operations.
Take clear executive ownership of GTM decisions and operating rhythms, with transparent visibility into pipeline and performance.
Develop our Sales and Marketing leaders and organizations, increasing accountability, capability, and execution quality.
Interview Process (subject to change):
Round 1 - The Intro: 45 minute discussion with the Hiring Manager
Round 2 - The Deep Dive: Take home assignment to be followed by a 60 minute presentation with a panel
Round 3- The Loop: A series of 45-minute chats with the team (max 3 hours) where we look for the \"what, why, and how\" behind your best work.
During the various discussions, candidates selected to meet with us are strongly encouraged to not only discuss their knowledge, skills, experience, and abilities but also to showcase examples of their current or previous work. We expect you to clearly outline the \"what,\" \"why,\" and \"how\" behind your contributions.
Nylas is registered as an employer in many, but not all, states/provinces. If you are not located in or able to work from a state/province where Nylas is registered, you will not be eligible for employment. Visa sponsorship may not be available in certain remote locations.
","descriptionPlain":"The Company\n\nAt Nylas, we specialize in making it easier for developers to add email, calendar, and contact management features into their applications. We provide APIs, which streamline the integration of these functionalities, ensuring they are secure and effective. This enables better, safer, and more reliable communication within apps.\n\nSupporting over 100,000 developers and collaborating with more than 900 companies globally, Nylas plays a pivotal role in how digital communication tools are built and utilized. Our technology spans various sectors, from healthcare to education, simplifying the complex process of app development related to communications. By reducing the barriers in communication technology, we empower developers to innovate and enhance user interaction across platforms.\n\n\n\nThe Team\n\nAt Nylas, we're building the communications infrastructure powering the next generation of AI-native applications. As our platform evolves, so does our go-to-market strategy.\n\nWe're looking for a VP of Go-to-Market to lead Nylas through our next stage of growth. This isn't a traditional functional leadership role. We're looking for a builder - someone who can architect a repeatable go-to-market engine, translate technical products into compelling customer value, and align Sales, Marketing, Product, and Customer Success around one shared strategy.\n\nThis role directly leads Sales and Marketing, including our Director of Sales and Director of Marketing, and owns the GTM operating model that connects those teams to Product, Customer Success, and Revenue Operations. The mandate is broader than running two functions: build a coherent system for where we play, how we win, and how we scale.\n\n\n\nThe Role\n\nThis leader will own how Nylas goes to market.\n\nYou'll define and refine our GTM motion, including ICP, segmentation, channels, enterprise sales execution, positioning, and how Sales and Marketing operate together as one integrated engine.\n\nThis role requires someone equally comfortable discussing API architecture with technical buyers, reviewing funnel trends with Revenue Operations, coaching Sales and Marketing leaders, collaborating with Product on priorities, and presenting GTM strategy and forecasts to the executive team and Board.\n\nSales and Marketing are the two functions you'll directly lead, but the role spans the customer journey. You'll work closely with Product, Customer Success, Revenue Operations, and Partnerships to turn company strategy into a focused, repeatable GTM motion.\n\n\n\nWhat You'll Do\n\n\n\n\nGTM STRATEGY & ARCHITECTURE\n\n - Own Nylas's GTM strategy across segments, motions, channels, and teams.\n\n - Define and continuously refine our ICP, segmentation, priority use cases, buyer personas, and routes to market.\n\n - Choose where Nylas plays, how we win, and where we concentrate investment.\n\n - Translate product capabilities into compelling business value and repeatable plays for technical and executive buyers.\n\n - Partner with Product and Engineering on roadmap priorities, pricing, packaging, and launches to create successful commercial motions.\n\n - Establish GTM rhythms, decision rights, shared metrics, and accountability.\n\n\nSALES & REVENUE LEADERSHIP\n\n - Lead and mentor our Director of Sales and build an Account Executive team that consistently exceeds targets.\n\n - Own new business revenue strategy and execution, with accountability for bookings, pipeline, productivity, and forecast accuracy.\n\n - Improve pipeline quality, conversion, sales productivity, forecast accuracy, and win rates through disciplined inspection and coaching.\n\n - Build scalable enterprise sales processes and repeatable plays for our highest-value use cases, verticals, and buyer personas.\n\n - Partner with Sales Operations on forecasting, capacity planning, enablement, funnel health, and operating cadence.\n\n\nMARKETING LEADERSHIP\n\n - Lead and mentor our Director of Marketing, setting clear priorities and accountability.\n\n - Set marketing strategy and investment priorities around the GTM segments, use cases, and motions where Nylas has the strongest right to win.\n\n - Guide positioning, messaging, launches, campaigns, events, developer marketing, customer stories, content, and demand generation.\n\n - Align Marketing and Sales so market insight, pipeline creation, campaigns, conversion, and customer experience operate as one system.\n\n\nCROSS-FUNCTIONAL LEADERSHIP\n\n - Serve as the executive connective tissue across Sales, Marketing, Product, Customer Success, Revenue Operations, and Partnerships.\n\n - Connect acquisition, onboarding, adoption, expansion, and customer feedback.\n\n - Represent the voice of the market and customer, ensuring GTM insight informs company and product priorities.\n\n - Build a culture of accountability, transparency, customer obsession, and shared ownership of growth.\n \n \n\nWhat You'll Bring\n\n - 12+ years leading B2B SaaS go-to-market or revenue organizations, including scaling commercial teams through growth stages.\n\n - Demonstrated success designing, building, or materially reshaping a go-to-market motion - not only operating an established one.\n\n - Experience leading Sales and working deeply across Marketing, Product, Customer Success, and Revenue Operations; direct Marketing leadership preferred.\n\n - Experience selling technical products such as APIs, infrastructure, developer platforms, AI platforms, or enterprise software.\n\n - Deep understanding of enterprise sales methodology, forecasting, pipeline management, sales inspection, and revenue operating cadence.\n\n - Strong command of ICP, segmentation, positioning, messaging, pricing, packaging, and product launch strategy.\n\n - Proven ability to simplify complex technical products into compelling customer value for technical and executive buyers.\n\n - Exceptional executive presence with experience presenting GTM strategy, forecasts, and business performance to leadership and Boards.\n\n - Outstanding coaching, recruiting, analytical, and organizational leadership skills.\n \n \n\nSuccess in Your First Year\n\nWithin your first 12 months, you'll:\n\n - Establish a clear, company-wide GTM strategy focused on our highest-value customer segments and use cases.\n\n - Build a predictable, repeatable enterprise sales motion and improve pipeline quality, conversion, productivity, and forecast accuracy.\n\n - Align Sales and Marketing around the same buyers, use cases, value propositions, and revenue priorities.\n\n - Turn pricing, packaging, product launches, and customer feedback into repeatable commercial plays.\n\n - Create tighter integration across Sales, Marketing, Product, Customer Success, and Revenue Operations.\n\n - Take clear executive ownership of GTM decisions and operating rhythms, with transparent visibility into pipeline and performance.\n\n - Develop our Sales and Marketing leaders and organizations, increasing accountability, capability, and execution quality.\n \n \n\nInterview Process (subject to change):\n\n - Round 1 - The Intro: 45 minute discussion with the Hiring Manager\n\n - Round 2 - The Deep Dive: Take home assignment to be followed by a 60 minute presentation with a panel\n\n - Round 3- The Loop: A series of 45-minute chats with the team (max 3 hours) where we look for the \"what, why, and how\" behind your best work.\n\n \n\nDuring the various discussions, candidates selected to meet with us are strongly encouraged to not only discuss their knowledge, skills, experience, and abilities but also to showcase examples of their current or previous work. We expect you to clearly outline the \"what,\" \"why,\" and \"how\" behind your contributions.\n\n\n\nNylas is registered as an employer in many, but not all, states/provinces. If you are not located in or able to work from a state/province where Nylas is registered, you will not be eligible for employment. Visa sponsorship may not be available in certain remote locations."}],"apiVersion":"1"}