About Odyssey:
K-12 education is one of the most consequential determinants of a child’s future — and many families have had limited ability to shape how and where their child learns. Education Savings Account (ESA) programs along with the Education Freedom Tax Credit are changing that. One of the fastest-growing public education initiatives in the U.S., they give states the ability to put education funding directly in the hands of families, who can then choose the learning experiences that best fit their child — from schools and tutors to therapy, curriculum, and technology.
But once these policies are signed into law, states face an enormous operational challenge. They must stand up entirely new programs, manage the secure and compliant flow of public funds, approve and monitor thousands of vendors, support families at scale, and prevent fraud — all while delivering a high-quality user experience.
That’s where Odyssey comes in.
We partner with state agencies to design, launch, and operate ESA and school choice programs on their behalf. We provide the technology, program operations, vendor ecosystem, and family experience that make these programs actually work in the real world. Today, we operate across 10 states, and our platform powers programs serving 250,000+ students and over $2B in annual education funding — and we’re just getting started.
Most recently, we launched the Texas Education Savings Account (EFA) program — the biggest day-one ESA launch in the country — which has already received nearly 200,000 applications. It’s the kind of moment that captures exactly what we’re building toward: programs that work at scale, from day one, when it matters most.
We’re backed by respected investors, including a16z and Tusk Venture Partners, and we’re building the team that will take us to the next stage.
Odyssey sits at the intersection of GovTech, EdTech, and FinTech. We are a public-sector operator, a technology company, and a program delivery partner all at once. The work we do is civic infrastructure — it determines whether families can access life-changing educational opportunities.
We’re in the weeds with state partners, internally with our product teams, and turning ambiguous policy into real systems that families depend on. This means building a platform that meets each state’s configuration needs while being flexible enough to support all customers. We are not building be-spoke software!
If you want a highly structured environment, this will feel uncomfortable. If you want ownership, speed, and problems that actually matter, you’ll feel right at home.
The Role
As the Implementation manager, you will own outcomes, full stop. You are notticking a box and passing off your customer you are ensuring the customer is deployed effectively and that the value Odyssey brings is transparent and that the decision to continue business with us is a no-brainer. You are the Odyssey vanguard and will embed with customers from kick-off, through go-live, and over their entire contractual lifecycle.
What You’ll Do
Fully understand all of the elements important to the customer that may impact deployment and communicate this effectively with internal teams.
Deploy Odyssey to our customers; ensuring successful completion of contractual requirements and go-live milestones.
Build strong partnerships and lines of communication with both internal and external stakeholders.
Develop deployment plans and lead these plans with State stakeholders and internal Odyssey teams, including Engineering, Product, and Support.
Provide technical knowledge and understanding of Odyssey’s platform to various technical and non-technical stakeholders; driving deployment of technical solutions and configurations.
Drive all customer growth and adoption, leading to successful renewal.
Ensure we’re deploying customers in a scalable and effective way; i.e. don’t re-invent the wheel for every new customer.
About You
You are a strong leader who can align stakeholders, build consensus, and drive action across cross-functional teams to keep complex initiatives moving forward.
You are an excellent communicator who can translate complex customer plans into clear actionable messaging for internal and external audiences
You have 5+ years of experience in an implementation or customer success role with hands-on experience deploying actual technology products.
You have experience managing long-term, complex, and technical implementation cycles ranging 6+ months from start to finish.
You thrive in an early stage SaaS startup environment where ambiguity is the norm and speed matters.
You have strong technical acumen – you understand how to deploy technical systems and can hold your own in high-level technical discussions with the customer. You can get in the weeds with the technology when needed, and can configure technical workflows such as APIs, webhooks, etc.
You have a high degree of empathy; ability to understand the perspective of our customers and end users to allow you to chart the path forward.
You have an owner mindset, strong sense of accountability, and creative problem solver; you are constantly working to overcome obstacles in order to push your plan forward; you do not expect somebody else to solve your problems for you.
You’re a team player with a positive attitude, strong work ethic, and a commitment to continuous improvement.
You have an analytical mindset with the ability to use SQL and/or advanced excel techniques to investigate data.
If you have experience working with government agencies, that’s a strong plus.
Additional Details
Applicants must be currently authorized to work in the United States on a full-time basis.
We believe that everyone at Odyssey should be compensated fairly. We set our salary bands based on compensation data from hundreds of companies at our stage. The salary range for this role is $130,000 - $160,000 depending on experience, interview performance and location.
Odyssey benefits include Medical/Dental/Vision plan(s), health services, short term disability, unlimited PTO and more.
Our Commitment to Equal Opportunity Employment:
Odyssey is an equal opportunity employer. Reasonable accommodations are available upon request.
","descriptionPlain":"About Odyssey:\n\nK-12 education is one of the most consequential determinants of a child’s future — and many families have had limited ability to shape how and where their child learns. Education Savings Account (ESA) programs along with the Education Freedom Tax Credit are changing that. One of the fastest-growing public education initiatives in the U.S., they give states the ability to put education funding directly in the hands of families, who can then choose the learning experiences that best fit their child — from schools and tutors to therapy, curriculum, and technology.\n\n\n\nBut once these policies are signed into law, states face an enormous operational challenge. They must stand up entirely new programs, manage the secure and compliant flow of public funds, approve and monitor thousands of vendors, support families at scale, and prevent fraud — all while delivering a high-quality user experience.\n\n\n\nThat’s where Odyssey comes in.\n\n\n\nWe partner with state agencies to design, launch, and operate ESA and school choice programs on their behalf. We provide the technology, program operations, vendor ecosystem, and family experience that make these programs actually work in the real world. Today, we operate across 10 states, and our platform powers programs serving 250,000+ students and over $2B in annual education funding — and we’re just getting started.\n\n\n\nMost recently, we launched the Texas Education Savings Account (EFA) program — the biggest day-one ESA launch in the country — which has already received nearly 200,000 applications. It’s the kind of moment that captures exactly what we’re building toward: programs that work at scale, from day one, when it matters most.\n\n\n\nWe’re backed by respected investors, including a16z and Tusk Venture Partners, and we’re building the team that will take us to the next stage.\n\n\n\nOdyssey sits at the intersection of GovTech, EdTech, and FinTech. We are a public-sector operator, a technology company, and a program delivery partner all at once. The work we do is civic infrastructure — it determines whether families can access life-changing educational opportunities.\n\n\n\n\n\n\nWHY THIS WORK IS DIFFERENT\n\nWe’re in the weeds with state partners, internally with our product teams, and turning ambiguous policy into real systems that families depend on. This means building a platform that meets each state’s configuration needs while being flexible enough to support all customers. We are not building be-spoke software!\n\nIf you want a highly structured environment, this will feel uncomfortable. If you want ownership, speed, and problems that actually matter, you’ll feel right at home.\n\n\n\nThe Role\nAs the Implementation manager, you will own outcomes, full stop. You are notticking a box and passing off your customer you are ensuring the customer is deployed effectively and that the value Odyssey brings is transparent and that the decision to continue business with us is a no-brainer. You are the Odyssey vanguard and will embed with customers from kick-off, through go-live, and over their entire contractual lifecycle.\n\n\n\nWhat You’ll Do\n\n - Fully understand all of the elements important to the customer that may impact deployment and communicate this effectively with internal teams.\n\n - Deploy Odyssey to our customers; ensuring successful completion of contractual requirements and go-live milestones.\n\n - Build strong partnerships and lines of communication with both internal and external stakeholders.\n\n - Develop deployment plans and lead these plans with State stakeholders and internal Odyssey teams, including Engineering, Product, and Support.\n\n - Provide technical knowledge and understanding of Odyssey’s platform to various technical and non-technical stakeholders; driving deployment of technical solutions and configurations.\n\n - Drive all customer growth and adoption, leading to successful renewal.\n\n - Ensure we’re deploying customers in a scalable and effective way; i.e. don’t re-invent the wheel for every new customer.\n\n\n\nAbout You\n\n - You are a strong leader who can align stakeholders, build consensus, and drive action across cross-functional teams to keep complex initiatives moving forward.\n\n - You are an excellent communicator who can translate complex customer plans into clear actionable messaging for internal and external audiences\n\n - You have 5+ years of experience in an implementation or customer success role with hands-on experience deploying actual technology products.\n\n - You have experience managing long-term, complex, and technical implementation cycles ranging 6+ months from start to finish.\n\n - You thrive in an early stage SaaS startup environment where ambiguity is the norm and speed matters.\n\n - You have strong technical acumen – you understand how to deploy technical systems and can hold your own in high-level technical discussions with the customer. You can get in the weeds with the technology when needed, and can configure technical workflows such as APIs, webhooks, etc.\n\n - You have a high degree of empathy; ability to understand the perspective of our customers and end users to allow you to chart the path forward.\n\n - You have an owner mindset, strong sense of accountability, and creative problem solver; you are constantly working to overcome obstacles in order to push your plan forward; you do not expect somebody else to solve your problems for you.\n\n - You’re a team player with a positive attitude, strong work ethic, and a commitment to continuous improvement.\n\n - You have an analytical mindset with the ability to use SQL and/or advanced excel techniques to investigate data.\n\n - If you have experience working with government agencies, that’s a strong plus.\n\n\n\nAdditional Details\n\n - Applicants must be currently authorized to work in the United States on a full-time basis.\n\n - We believe that everyone at Odyssey should be compensated fairly. We set our salary bands based on compensation data from hundreds of companies at our stage. The salary range for this role is $130,000 - $160,000 depending on experience, interview performance and location.\n\n - Odyssey benefits include Medical/Dental/Vision plan(s), health services, short term disability, unlimited PTO and more.\n\nOur Commitment to Equal Opportunity Employment:\n\nOdyssey is an equal opportunity employer. Reasonable accommodations are available upon request."},{"id":"5158a3e1-ddde-4253-a895-a82a9ab2e2d4","title":"Full Stack Engineer","department":"Technology","team":"Engineering","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[],"publishedAt":"2026-09-01T13:59:10.826+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/odyssey/5158a3e1-ddde-4253-a895-a82a9ab2e2d4","applyUrl":"https://jobs.ashbyhq.com/odyssey/5158a3e1-ddde-4253-a895-a82a9ab2e2d4/application","descriptionHtml":"About Odyssey:
K-12 education is one of the most consequential determinants of a child’s future — and many families have had limited ability to shape how and where their child learns. Education Savings Account (ESA) programs along with the Education Freedom Tax Credit are changing that. One of the fastest-growing public education initiatives in the U.S., they give states the ability to put education funding directly in the hands of families, who can then choose the learning experiences that best fit their child — from schools and tutors to therapy, curriculum, and technology.
But once these policies are signed into law, states face an enormous operational challenge. They must stand up entirely new programs, manage the secure and compliant flow of public funds, approve and monitor thousands of vendors, support families at scale, and prevent fraud — all while delivering a high-quality user experience.
That’s where Odyssey comes in.
We partner with state agencies to design, launch, and operate ESA and school choice programs on their behalf. We provide the technology, program operations, vendor ecosystem, and family experience that make these programs actually work in the real world. Today, we operate across 10 states, and our platform powers programs serving 250,000+ students and over $2B in annual education funding — and we’re just getting started.
Most recently, we launched the Texas Education Savings Account (EFA) program — the biggest day-one ESA launch in the country — which has already received nearly 200,000 applications. It’s the kind of moment that captures exactly what we’re building toward: programs that work at scale, from day one, when it matters most.
We’re backed by respected investors, including a16z and Tusk Venture Partners, and we’re building the team that will take us to the next stage.
Odyssey sits at the intersection of GovTech, EdTech, and FinTech. We are a public-sector operator, a technology company, and a program delivery partner all at once. The work we do is civic infrastructure — it determines whether families can access life-changing educational opportunities.
We’re in the weeds with state partners, internally with our product teams, and turning ambiguous policy into real systems that families depend on. This means building a platform that meets each state’s configuration needs while being flexible enough to support all customers. We are not building be-spoke software!
If you want a highly structured environment, this will feel uncomfortable. If you want ownership, speed, and problems that actually matter, you’ll feel right at home.
About the Role:
As a Full Stack Engineer at Odyssey, you’ll build the core technology behind our platform. You’ll work across the stack on program eligibility systems, education fund ledgers, and a marketplace that enables schools and vendors to accept tuition and service payments.
This role focuses on building full-stack systems, including scalable services, APIs, data models, frontend UI, and internal tools that support families, schools, providers, and operational teams as the platform grows. We’re looking for someone with an entrepreneurial spirit, and experience building from 0-1 across the stack.
By joining our team, you will leverage your skills to make a direct impact on the quality and accessibility of K-12 education across the United States.
What You’ll Do:
Own features end-to-end across the stack from ideation and technical design trough implementation, deployment, and iteration.
Build and ship 0-1 products and systems, turning ambiguous ideas into scalable, production ready solutions.
Architect, plan and develop beautiful functional experiences for customers using TypeScript, AWS Lambda, Next.js, and other frameworks and languages.
Design, write, and execute tests to ensure the robustness and reliability of our applications.
Design and implement sophisticated database models considering scalability and performance.
Develop and maintain APIs for widespread public and internal use, enhancing our mobile applications and various systems.
Drive the continuous improvement of Odyssey’s Marketplace platform in collaboration with the product team.
Collaborate with cross-functional teams including product and design to identify needs, formulate solutions, and bridge product gaps.
Make pragmatic tradeoffs between speed and scalability, with a strong bias toward shipping and learning quickly.
Foster transparent communication within the team, sharing both challenges and successes openly.
Contribute to system design, platform management, code reviews, and capacity planning as well as overall architectural decisions to help evolve systems as we scale from early-stage foundations.
Take full ownership of your work in production, including monitoring, debugging, and continuous improvement.
Operate with a high degree of autonomy while proactively identifying gaps, risks, and opportunities.
About You:
3-5+ years of experience in software development.
Proficient in TypeScript for building robust, scalable applications.
Experience with early to mid-stage tech startups and enthusiasm for startup growth and dynamics.
You’ve built or significantly contributed to 0-1 products or features.
Comfort with ambiguity and turning loosely defined problems into clear, actionable plans.
An Entrepreneurial mindset - thinking like an owner not just an implementer. You care about what you’re building and why.
Strong communication skills, comfortable pitching new approaches and concepts to the team.
Solid understanding and experience in Agile practices, with flexibility to adapt to evolving project needs.
Track record of shipping quickly and iterating based on feedback; taking a bias towards action across the entire SDLC.
Preferred Skills:
Experience with building scalable software using AWS technologies.
Experience in highly regulated industries such as fintech, govtech or healthtech
Experience with double-entry ledgers, payments (Stripe payments a plus), and money movement.
Experience owning services end-to-end including maintenance of infrastructure.
Familiarity with Terraform, CI/CD and observability tools
Additional Details:
This role is a hybrid position out of our NYC office in Tribeca.
Applicants must be currently authorized to work in the United States on a full-time basis.
We believe that everyone at Odyssey should be compensated fairly. We set our salary bands based on compensation data from hundreds of companies at our stage. The salary range for this role is $160,000 - $180,000 depending on experience, interview performance and location.
Odyssey benefits include Medical/Dental/Vision plan(s), health services, short term disability, unlimited PTO and more.
Our Commitment to Equal Opportunity Employment:
Odyssey is an equal opportunity employer. Reasonable accommodations are available upon request.
","descriptionPlain":"About Odyssey:\n\nK-12 education is one of the most consequential determinants of a child’s future — and many families have had limited ability to shape how and where their child learns. Education Savings Account (ESA) programs along with the Education Freedom Tax Credit are changing that. One of the fastest-growing public education initiatives in the U.S., they give states the ability to put education funding directly in the hands of families, who can then choose the learning experiences that best fit their child — from schools and tutors to therapy, curriculum, and technology.\n\n\n\nBut once these policies are signed into law, states face an enormous operational challenge. They must stand up entirely new programs, manage the secure and compliant flow of public funds, approve and monitor thousands of vendors, support families at scale, and prevent fraud — all while delivering a high-quality user experience.\n\n\n\nThat’s where Odyssey comes in.\n\n\n\nWe partner with state agencies to design, launch, and operate ESA and school choice programs on their behalf. We provide the technology, program operations, vendor ecosystem, and family experience that make these programs actually work in the real world. Today, we operate across 10 states, and our platform powers programs serving 250,000+ students and over $2B in annual education funding — and we’re just getting started.\n\n\n\nMost recently, we launched the Texas Education Savings Account (EFA) program — the biggest day-one ESA launch in the country — which has already received nearly 200,000 applications. It’s the kind of moment that captures exactly what we’re building toward: programs that work at scale, from day one, when it matters most.\n\n\n\nWe’re backed by respected investors, including a16z and Tusk Venture Partners, and we’re building the team that will take us to the next stage.\n\n\n\nOdyssey sits at the intersection of GovTech, EdTech, and FinTech. We are a public-sector operator, a technology company, and a program delivery partner all at once. The work we do is civic infrastructure — it determines whether families can access life-changing educational opportunities.\n\n\n\n\n\n\nWHY THIS WORK IS DIFFERENT\n\nWe’re in the weeds with state partners, internally with our product teams, and turning ambiguous policy into real systems that families depend on. This means building a platform that meets each state’s configuration needs while being flexible enough to support all customers. We are not building be-spoke software!\n\nIf you want a highly structured environment, this will feel uncomfortable. If you want ownership, speed, and problems that actually matter, you’ll feel right at home.\n\nAbout the Role:\n\nAs a Full Stack Engineer at Odyssey, you’ll build the core technology behind our platform. You’ll work across the stack on program eligibility systems, education fund ledgers, and a marketplace that enables schools and vendors to accept tuition and service payments.\n\nThis role focuses on building full-stack systems, including scalable services, APIs, data models, frontend UI, and internal tools that support families, schools, providers, and operational teams as the platform grows. We’re looking for someone with an entrepreneurial spirit, and experience building from 0-1 across the stack.\n\nBy joining our team, you will leverage your skills to make a direct impact on the quality and accessibility of K-12 education across the United States.\n\n\n\nWhat You’ll Do:\n\n - Own features end-to-end across the stack from ideation and technical design trough implementation, deployment, and iteration.\n\n - Build and ship 0-1 products and systems, turning ambiguous ideas into scalable, production ready solutions.\n\n - Architect, plan and develop beautiful functional experiences for customers using TypeScript, AWS Lambda, Next.js, and other frameworks and languages.\n\n - Design, write, and execute tests to ensure the robustness and reliability of our applications.\n\n - Design and implement sophisticated database models considering scalability and performance.\n\n - Develop and maintain APIs for widespread public and internal use, enhancing our mobile applications and various systems.\n\n - Drive the continuous improvement of Odyssey’s Marketplace platform in collaboration with the product team.\n\n - Collaborate with cross-functional teams including product and design to identify needs, formulate solutions, and bridge product gaps.\n\n - Make pragmatic tradeoffs between speed and scalability, with a strong bias toward shipping and learning quickly.\n\n - Foster transparent communication within the team, sharing both challenges and successes openly.\n\n - Contribute to system design, platform management, code reviews, and capacity planning as well as overall architectural decisions to help evolve systems as we scale from early-stage foundations.\n\n - Take full ownership of your work in production, including monitoring, debugging, and continuous improvement.\n\n - Operate with a high degree of autonomy while proactively identifying gaps, risks, and opportunities.\n\n\n\nAbout You:\n\n - 3-5+ years of experience in software development.\n\n - Proficient in TypeScript for building robust, scalable applications.\n\n - Experience with early to mid-stage tech startups and enthusiasm for startup growth and dynamics.\n\n - You’ve built or significantly contributed to 0-1 products or features.\n\n - Comfort with ambiguity and turning loosely defined problems into clear, actionable plans.\n\n - An Entrepreneurial mindset - thinking like an owner not just an implementer. You care about what you’re building and why.\n\n - Strong communication skills, comfortable pitching new approaches and concepts to the team.\n\n - Solid understanding and experience in Agile practices, with flexibility to adapt to evolving project needs.\n\n - Track record of shipping quickly and iterating based on feedback; taking a bias towards action across the entire SDLC.\n\n\n\nPreferred Skills:\n\n - Experience with building scalable software using AWS technologies.\n\n - Experience in highly regulated industries such as fintech, govtech or healthtech\n\n - Experience with double-entry ledgers, payments (Stripe payments a plus), and money movement.\n\n - Experience owning services end-to-end including maintenance of infrastructure.\n\n - Familiarity with Terraform, CI/CD and observability tools\n\n\n\nAdditional Details:\n\n - This role is a hybrid position out of our NYC office in Tribeca.\n\n - Applicants must be currently authorized to work in the United States on a full-time basis.\n\n - We believe that everyone at Odyssey should be compensated fairly. We set our salary bands based on compensation data from hundreds of companies at our stage. The salary range for this role is $160,000 - $180,000 depending on experience, interview performance and location.\n\n - Odyssey benefits include Medical/Dental/Vision plan(s), health services, short term disability, unlimited PTO and more.\n\nOur Commitment to Equal Opportunity Employment:\n\nOdyssey is an equal opportunity employer. Reasonable accommodations are available upon request."},{"id":"6472c75a-8b1b-44ac-87d6-f5b9edb0e61f","title":"Executive Assistant & Office Manager","department":"Operations","team":"Business and People Operations","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[],"publishedAt":"2026-09-21T17:48:41.850+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/odyssey/6472c75a-8b1b-44ac-87d6-f5b9edb0e61f","applyUrl":"https://jobs.ashbyhq.com/odyssey/6472c75a-8b1b-44ac-87d6-f5b9edb0e61f/application","descriptionHtml":"About Odyssey:
K-12 education is one of the most consequential determinants of a child’s future — and many families have had limited ability to shape how and where their child learns. Education Savings Account (ESA) programs along with the Education Freedom Tax Credit are changing that. One of the fastest-growing public education initiatives in the U.S., they give states the ability to put education funding directly in the hands of families, who can then choose the learning experiences that best fit their child — from schools and tutors to therapy, curriculum, and technology.
But once these policies are signed into law, states face an enormous operational challenge. They must stand up entirely new programs, manage the secure and compliant flow of public funds, approve and monitor thousands of vendors, support families at scale, and prevent fraud — all while delivering a high-quality user experience.
That’s where Odyssey comes in.
We partner with state agencies to design, launch, and operate ESA and school choice programs on their behalf. We provide the technology, program operations, vendor ecosystem, and family experience that make these programs actually work in the real world. Today, we operate across 10 states, and our platform powers programs serving 250,000+ students and over $2B in annual education funding — and we’re just getting started.
Most recently, we launched the Texas Education Savings Account (EFA) program — the biggest day-one ESA launch in the country — which has already received nearly 200,000 applications. It’s the kind of moment that captures exactly what we’re building toward: programs that work at scale, from day one, when it matters most.
We’re backed by respected investors, including a16z and Tusk Venture Partners, and we’re building the team that will take us to the next stage.
Odyssey sits at the intersection of GovTech, EdTech, and FinTech. We are a public-sector operator, a technology company, and a program delivery partner all at once. The work we do is civic infrastructure — it determines whether families can access life-changing educational opportunities.
We’re in the weeds with state partners, internally with our product teams, and turning ambiguous policy into real systems that families depend on. This means building a platform that meets each state’s configuration needs while being flexible enough to support all customers. We are not building be-spoke software!
If you want a highly structured environment, this will feel uncomfortable. If you want ownership, speed, and problems that actually matter, you’ll feel right at home.
We're looking for a highly organized, detail-oriented Executive Assistant & Office Manager to support our CEO and COO while also owning the day-to-day workplace experience for the team. This is a role for someone who thrives on creating structure and organized systems, anticipates needs before they're asked, and enjoys the variety of switching between calendar Tetris and stocking the snack shelf.
Executive Support (CEO & COO)
Manage and proactively maintain calendars for two executives, resolving scheduling conflicts and prioritizing time
Coordinate domestic (and occasional international) travel logistics for executives as well as other team members as needed: flights, hotels, itineraries, etc.
Draft and manage light correspondence and follow-ups on behalf of the CEO/COO
Prepare materials or agendas for recurring meetings as needed
Act as a point of coordination between the executives and internal/external stakeholders
Office Management / Workplace Experience
Coordinate weekly team lunches and other recurring team events
Manage office snack/supply ordering and vendor relationships
Support day-to-day office operations and act as first point of contact for workplace-related questions
Support the planning and execution of an office expansion and/or full office relocation (anticipated spring 2027), including logistics coordination, vendor communication, and move-day support
Help maintain a positive, well-run office environment as the team scales
1–3 years of experience in an EA, office coordination, or administrative role (internships count)
Excellent written and verbal communication
Highly organized with strong attention to detail and follow-through
Comfortable managing competing priorities across two executives
Discretion with sensitive/confidential information
Proactive, low-ego, \"no task too small\" attitude
Experience with calendar/travel tools (Google Workspace, Outlook, TripActions, etc.) a plus
Must be comfortable working 4-5 days a week onsite in our NYC office
Our Commitment to Equal Opportunity Employment:
Odyssey is an equal opportunity employer. Reasonable accommodations are available upon request.
","descriptionPlain":"About Odyssey:\n\nK-12 education is one of the most consequential determinants of a child’s future — and many families have had limited ability to shape how and where their child learns. Education Savings Account (ESA) programs along with the Education Freedom Tax Credit are changing that. One of the fastest-growing public education initiatives in the U.S., they give states the ability to put education funding directly in the hands of families, who can then choose the learning experiences that best fit their child — from schools and tutors to therapy, curriculum, and technology.\n\n\n\nBut once these policies are signed into law, states face an enormous operational challenge. They must stand up entirely new programs, manage the secure and compliant flow of public funds, approve and monitor thousands of vendors, support families at scale, and prevent fraud — all while delivering a high-quality user experience.\n\n\n\nThat’s where Odyssey comes in.\n\n\n\nWe partner with state agencies to design, launch, and operate ESA and school choice programs on their behalf. We provide the technology, program operations, vendor ecosystem, and family experience that make these programs actually work in the real world. Today, we operate across 10 states, and our platform powers programs serving 250,000+ students and over $2B in annual education funding — and we’re just getting started.\n\n\n\nMost recently, we launched the Texas Education Savings Account (EFA) program — the biggest day-one ESA launch in the country — which has already received nearly 200,000 applications. It’s the kind of moment that captures exactly what we’re building toward: programs that work at scale, from day one, when it matters most.\n\n\n\nWe’re backed by respected investors, including a16z and Tusk Venture Partners, and we’re building the team that will take us to the next stage.\n\n\n\nOdyssey sits at the intersection of GovTech, EdTech, and FinTech. We are a public-sector operator, a technology company, and a program delivery partner all at once. The work we do is civic infrastructure — it determines whether families can access life-changing educational opportunities.\n\n\n\n\n\n\nWHY THIS WORK IS DIFFERENT\n\nWe’re in the weeds with state partners, internally with our product teams, and turning ambiguous policy into real systems that families depend on. This means building a platform that meets each state’s configuration needs while being flexible enough to support all customers. We are not building be-spoke software!\n\nIf you want a highly structured environment, this will feel uncomfortable. If you want ownership, speed, and problems that actually matter, you’ll feel right at home.\n\n\n\n\nTHE ROLE\n\nWe're looking for a highly organized, detail-oriented Executive Assistant & Office Manager to support our CEO and COO while also owning the day-to-day workplace experience for the team. This is a role for someone who thrives on creating structure and organized systems, anticipates needs before they're asked, and enjoys the variety of switching between calendar Tetris and stocking the snack shelf.\n\n\n\n\nKEY RESPONSIBILITIES\n\nExecutive Support (CEO & COO)\n\n - Manage and proactively maintain calendars for two executives, resolving scheduling conflicts and prioritizing time\n\n - Coordinate domestic (and occasional international) travel logistics for executives as well as other team members as needed: flights, hotels, itineraries, etc.\n\n - Draft and manage light correspondence and follow-ups on behalf of the CEO/COO\n\n - Prepare materials or agendas for recurring meetings as needed\n\n - Act as a point of coordination between the executives and internal/external stakeholders\n\nOffice Management / Workplace Experience\n\n - Coordinate weekly team lunches and other recurring team events\n\n - Manage office snack/supply ordering and vendor relationships\n\n - Support day-to-day office operations and act as first point of contact for workplace-related questions\n\n - Support the planning and execution of an office expansion and/or full office relocation (anticipated spring 2027), including logistics coordination, vendor communication, and move-day support\n\n - Help maintain a positive, well-run office environment as the team scales\n\n\n\n\nQUALIFICATIONS\n\n - 1–3 years of experience in an EA, office coordination, or administrative role (internships count)\n\n - Excellent written and verbal communication\n\n - Highly organized with strong attention to detail and follow-through\n\n - Comfortable managing competing priorities across two executives\n\n - Discretion with sensitive/confidential information\n\n - Proactive, low-ego, \"no task too small\" attitude\n\n - Experience with calendar/travel tools (Google Workspace, Outlook, TripActions, etc.) a plus\n\n - Must be comfortable working 4-5 days a week onsite in our NYC office \n\nOur Commitment to Equal Opportunity Employment:\n\nOdyssey is an equal opportunity employer. Reasonable accommodations are available upon request."},{"id":"68b8890a-2bad-4d09-96c6-292dd63b9c03","title":"Founding Security Engineer","department":"Technology","team":"Technology","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[{"location":"Remote, US","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-08-06T18:37:44.933+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/odyssey/68b8890a-2bad-4d09-96c6-292dd63b9c03","applyUrl":"https://jobs.ashbyhq.com/odyssey/68b8890a-2bad-4d09-96c6-292dd63b9c03/application","descriptionHtml":"About Odyssey:
K-12 education is one of the most consequential determinants of a child’s future — and many families have had limited ability to shape how and where their child learns. Education Savings Account (ESA) programs along with the Education Freedom Tax Credit are changing that. One of the fastest-growing public education initiatives in the U.S., they give states the ability to put education funding directly in the hands of families, who can then choose the learning experiences that best fit their child — from schools and tutors to therapy, curriculum, and technology.
But once these policies are signed into law, states face an enormous operational challenge. They must stand up entirely new programs, manage the secure and compliant flow of public funds, approve and monitor thousands of vendors, support families at scale, and prevent fraud — all while delivering a high-quality user experience.
That’s where Odyssey comes in.
We partner with state agencies to design, launch, and operate ESA and school choice programs on their behalf. We provide the technology, program operations, vendor ecosystem, and family experience that make these programs actually work in the real world. Today, we operate across 10 states, and our platform powers programs serving 250,000+ students and over $2B in annual education funding — and we’re just getting started.
Most recently, we launched the Texas Education Savings Account (EFA) program — the biggest day-one ESA launch in the country — which has already received nearly 200,000 applications. It’s the kind of moment that captures exactly what we’re building toward: programs that work at scale, from day one, when it matters most.
We’re backed by respected investors, including a16z and Tusk Venture Partners, and we’re building the team that will take us to the next stage.
Odyssey sits at the intersection of GovTech, EdTech, and FinTech. We are a public-sector operator, a technology company, and a program delivery partner all at once. The work we do is civic infrastructure — it determines whether families can access life-changing educational opportunities.
We’re in the weeds with state partners, internally with our product teams, and turning ambiguous policy into real systems that families depend on. This means building a platform that meets each state’s configuration needs while being flexible enough to support all customers. We are not building be-spoke software!
If you want a highly structured environment, this will feel uncomfortable. If you want ownership, speed, and problems that actually matter, you’ll feel right at home.
About The Role
As Odyssey's Founding Security Engineer, you'll have full ownership of our security posture — shaping strategy, building programs from the ground up, and driving best practices across our entire technology stack and product suite. This is a high-impact, high-visibility role where your decisions will directly influence how we protect our customers, vendors, and employees.
You'll partner closely with cross-functional teams to embed security into everything we build and ship, champion solutions to emerging security challenges, and ensure we stay ahead of an evolving threat landscape. You're someone who embraces AI tools to work smarter — whether that's accelerating threat detection, streamlining vulnerability analysis, or improving how we respond to incidents.
What You’ll Do
Collaborate closely with cross-functional teams to proactively identify, assess, and remediate security risks across Odyssey's products and infrastructure, proposing enhanced controls and process improvements where needed
Perform static and dynamic vulnerability assessments and drive remediation efforts through to resolution
Evaluate security risks in AI systems and data pipelines, and leverage AI-assisted tooling to enhance threat detection, vulnerability analysis, and security operations
Maintain and mature Odyssey's SOC 2 Type II program, ensuring a secure environment for vendors, customers, end-users, and employees
Design and implement security controls across Odyssey's full technology stack — from application layer to cloud infrastructure
Translate complex security findings into clear, actionable remediation steps for both technical and non-technical stakeholders
Continuously audit policies, controls, and procedures to keep security practices ahead of an evolving threat landscape
Embed security seamlessly into the developer workflow — including CI/CD pipelines, code review processes, and internal tooling — without compromising velocity
About You
6+ years of Software Engineering experience with a focus on application security, cloud security, DevOps, network security, or similar domains
Solid understanding of industry standards and compliance frameworks (SOC 2, ISO 27001, etc.) with hands-on experience driving organizational adherence
Experience applying AI-assisted tooling to accelerate threat detection, code review, and vulnerability analysis
Experience deploying and operating SAST, DAST, and SCA tools across the software development lifecycle
Strong track record managing security projects end-to-end — from planning through delivery — within timelines and budgets
Experience with penetration testing tools, techniques, and methodologies, with a clear understanding of common vulnerabilities and remediation strategies
Additional Details:
This role is available as fully remote (US-based) or hybrid out of our NYC office in Tribeca. The full team comes together once a year for an offsite.
We will also be asking candidates to fly to our NYC office (if not already based in NYC) for an in-person interview.
Applicants must be currently authorized to work in the United States on a full-time basis.
We believe that everyone at Odyssey should be compensated fairly. We set our salary bands based on compensation data from hundreds of companies at our stage. The salary range for this role is $180,000 - $220,000 + generous equity depending on experience and location.
Odyssey benefits include Medical/Dental/Vision plan(s), health services, short term disability, unlimited PTO and more.
Our Commitment to Equal Opportunity Employment:
Odyssey is an equal opportunity employer. Reasonable accommodations are available upon request.
","descriptionPlain":"About Odyssey:\n\nK-12 education is one of the most consequential determinants of a child’s future — and many families have had limited ability to shape how and where their child learns. Education Savings Account (ESA) programs along with the Education Freedom Tax Credit are changing that. One of the fastest-growing public education initiatives in the U.S., they give states the ability to put education funding directly in the hands of families, who can then choose the learning experiences that best fit their child — from schools and tutors to therapy, curriculum, and technology.\n\n\n\nBut once these policies are signed into law, states face an enormous operational challenge. They must stand up entirely new programs, manage the secure and compliant flow of public funds, approve and monitor thousands of vendors, support families at scale, and prevent fraud — all while delivering a high-quality user experience.\n\n\n\nThat’s where Odyssey comes in.\n\n\n\nWe partner with state agencies to design, launch, and operate ESA and school choice programs on their behalf. We provide the technology, program operations, vendor ecosystem, and family experience that make these programs actually work in the real world. Today, we operate across 10 states, and our platform powers programs serving 250,000+ students and over $2B in annual education funding — and we’re just getting started.\n\n\n\nMost recently, we launched the Texas Education Savings Account (EFA) program — the biggest day-one ESA launch in the country — which has already received nearly 200,000 applications. It’s the kind of moment that captures exactly what we’re building toward: programs that work at scale, from day one, when it matters most.\n\n\n\nWe’re backed by respected investors, including a16z and Tusk Venture Partners, and we’re building the team that will take us to the next stage.\n\n\n\nOdyssey sits at the intersection of GovTech, EdTech, and FinTech. We are a public-sector operator, a technology company, and a program delivery partner all at once. The work we do is civic infrastructure — it determines whether families can access life-changing educational opportunities.\n\n\n\n\n\n\nWHY THIS WORK IS DIFFERENT\n\nWe’re in the weeds with state partners, internally with our product teams, and turning ambiguous policy into real systems that families depend on. This means building a platform that meets each state’s configuration needs while being flexible enough to support all customers. We are not building be-spoke software!\n\nIf you want a highly structured environment, this will feel uncomfortable. If you want ownership, speed, and problems that actually matter, you’ll feel right at home.\n\nAbout The Role\n\nAs Odyssey's Founding Security Engineer, you'll have full ownership of our security posture — shaping strategy, building programs from the ground up, and driving best practices across our entire technology stack and product suite. This is a high-impact, high-visibility role where your decisions will directly influence how we protect our customers, vendors, and employees.\n\n\n\nYou'll partner closely with cross-functional teams to embed security into everything we build and ship, champion solutions to emerging security challenges, and ensure we stay ahead of an evolving threat landscape. You're someone who embraces AI tools to work smarter — whether that's accelerating threat detection, streamlining vulnerability analysis, or improving how we respond to incidents.\n\n\n\nWhat You’ll Do\n\n - Collaborate closely with cross-functional teams to proactively identify, assess, and remediate security risks across Odyssey's products and infrastructure, proposing enhanced controls and process improvements where needed\n\n - Perform static and dynamic vulnerability assessments and drive remediation efforts through to resolution\n\n - Evaluate security risks in AI systems and data pipelines, and leverage AI-assisted tooling to enhance threat detection, vulnerability analysis, and security operations\n\n - Maintain and mature Odyssey's SOC 2 Type II program, ensuring a secure environment for vendors, customers, end-users, and employees\n\n - Design and implement security controls across Odyssey's full technology stack — from application layer to cloud infrastructure\n\n - Translate complex security findings into clear, actionable remediation steps for both technical and non-technical stakeholders\n\n - Continuously audit policies, controls, and procedures to keep security practices ahead of an evolving threat landscape\n\n - Embed security seamlessly into the developer workflow — including CI/CD pipelines, code review processes, and internal tooling — without compromising velocity\n\n\n\nAbout You\n\n - 6+ years of Software Engineering experience with a focus on application security, cloud security, DevOps, network security, or similar domains\n\n - Solid understanding of industry standards and compliance frameworks (SOC 2, ISO 27001, etc.) with hands-on experience driving organizational adherence\n\n - Experience applying AI-assisted tooling to accelerate threat detection, code review, and vulnerability analysis\n\n - Experience deploying and operating SAST, DAST, and SCA tools across the software development lifecycle\n\n - Strong track record managing security projects end-to-end — from planning through delivery — within timelines and budgets\n\n - Experience with penetration testing tools, techniques, and methodologies, with a clear understanding of common vulnerabilities and remediation strategies\n\n\n\nAdditional Details:\n\n - This role is available as fully remote (US-based) or hybrid out of our NYC office in Tribeca. The full team comes together once a year for an offsite.\n\n - We will also be asking candidates to fly to our NYC office (if not already based in NYC) for an in-person interview.\n\n - Applicants must be currently authorized to work in the United States on a full-time basis.\n\n - We believe that everyone at Odyssey should be compensated fairly. We set our salary bands based on compensation data from hundreds of companies at our stage. The salary range for this role is $180,000 - $220,000 + generous equity depending on experience and location.\n\n - Odyssey benefits include Medical/Dental/Vision plan(s), health services, short term disability, unlimited PTO and more.\n\nOur Commitment to Equal Opportunity Employment:\n\nOdyssey is an equal opportunity employer. Reasonable accommodations are available upon request."},{"id":"4a947f92-00a1-4da9-b2bd-061865bd208c","title":"Sr. Full Stack Software Engineer","department":"Technology","team":"Engineering","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[],"publishedAt":"2026-09-11T15:56:45.784+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/odyssey/4a947f92-00a1-4da9-b2bd-061865bd208c","applyUrl":"https://jobs.ashbyhq.com/odyssey/4a947f92-00a1-4da9-b2bd-061865bd208c/application","descriptionHtml":"About Odyssey:
K-12 education is one of the most consequential determinants of a child’s future — and many families have had limited ability to shape how and where their child learns. Education Savings Account (ESA) programs along with the Education Freedom Tax Credit are changing that. One of the fastest-growing public education initiatives in the U.S., they give states the ability to put education funding directly in the hands of families, who can then choose the learning experiences that best fit their child — from schools and tutors to therapy, curriculum, and technology.
But once these policies are signed into law, states face an enormous operational challenge. They must stand up entirely new programs, manage the secure and compliant flow of public funds, approve and monitor thousands of vendors, support families at scale, and prevent fraud — all while delivering a high-quality user experience.
That’s where Odyssey comes in.
We partner with state agencies to design, launch, and operate ESA and school choice programs on their behalf. We provide the technology, program operations, vendor ecosystem, and family experience that make these programs actually work in the real world. Today, we operate across 10 states, and our platform powers programs serving 250,000+ students and over $2B in annual education funding — and we’re just getting started.
Most recently, we launched the Texas Education Savings Account (EFA) program — the biggest day-one ESA launch in the country — which has already received nearly 200,000 applications. It’s the kind of moment that captures exactly what we’re building toward: programs that work at scale, from day one, when it matters most.
We’re backed by respected investors, including a16z and Tusk Venture Partners, and we’re building the team that will take us to the next stage.
Odyssey sits at the intersection of GovTech, EdTech, and FinTech. We are a public-sector operator, a technology company, and a program delivery partner all at once. The work we do is civic infrastructure — it determines whether families can access life-changing educational opportunities.
We’re in the weeds with state partners, internally with our product teams, and turning ambiguous policy into real systems that families depend on. This means building a platform that meets each state’s configuration needs while being flexible enough to support all customers. We are not building be-spoke software!
If you want a highly structured environment, this will feel uncomfortable. If you want ownership, speed, and problems that actually matter, you’ll feel right at home.
About the Role:
As a Senior Full Stack Engineer at Odyssey, you’ll build the core technology behind our platform. You’ll work across the stack on program eligibility systems, education fund ledgers, and a marketplace that enables schools and vendors to accept tuition and service payments.
This role focuses on building full-stack systems, including scalable services, APIs, data models, frontend UI, and internal tools that support families, schools, providers, and operational teams as the platform grows. We’re looking for someone with an entrepreneurial spirit, and experience building from 0-1 across the stack.
By joining our team, you will leverage your skills to make a direct impact on the quality and accessibility of K-12 education across the United States.
What You’ll Do:
Own features end-to-end across the stack from ideation and technical design trough implementation, deployment, and iteration.
Build and ship 0-1 products and systems, turning ambiguous ideas into scalable, production ready solutions.
Architect, plan and develop beautiful functional experiences for customers using TypeScript, AWS Lambda, Next.js, and other frameworks and languages.
Design, write, and execute tests to ensure the robustness and reliability of our applications.
Design and implement sophisticated database models considering scalability and performance.
Develop and maintain APIs for widespread public and internal use, enhancing our mobile applications and various systems.
Drive the continuous improvement of Odyssey’s Marketplace platform in collaboration with the product team.
Collaborate with cross-functional teams including product and design to identify needs, formulate solutions, and bridge product gaps.
Make pragmatic tradeoffs between speed and scalability, with a strong bias toward shipping and learning quickly.
Foster transparent communication within the team, sharing both challenges and successes openly.
Contribute to system design, platform management, code reviews, and capacity planning as well as overall architectural decisions to help evolve systems as we scale from early-stage foundations.
Take full ownership of your work in production, including monitoring, debugging, and continuous improvement.
Operate with a high degree of autonomy while proactively identifying gaps, risks, and opportunities.
Foster transparent communication within the team, sharing both challenges and successes openly.
Contribute to system design, platform management, code reviews, and capacity planning.
About You:
8+ years of experience in software development.
Proficient in TypeScript for building robust, scalable applications.
Strong communication skills, comfortable pitching new approaches and concepts to the team.
Solid understanding and experience in Agile practices, with flexibility to adapt to evolving project needs.
Experience with early to mid-stage tech startups and enthusiasm for startup growth and dynamics.
Preferred Skills:
Experience with building scalable software using AWS technologies.
Experience with double-entry ledgers, payments, and money movement.
Experience owning services end-to-end including maintenance of infrastructure.
Familiarity with IaC technologies, CI/CD and observability tools
Additional Details:
This role is a hybrid position our of our NYC office in Tribeca.
Applicants must be currently authorized to work in the United States on a full-time basis.
We believe that everyone at Odyssey should be compensated fairly. We set our salary bands based on compensation data from hundreds of companies at our stage. The salary range for this role is $190,000 - $220,000 depending on experience, interview performance and location.
Odyssey benefits include Medical/Dental/Vision plan(s), health services, short term disability, unlimited PTO and more.
Our Commitment to Equal Opportunity Employment:
Odyssey is an equal opportunity employer. Reasonable accommodations are available upon request.
","descriptionPlain":"About Odyssey:\n\nK-12 education is one of the most consequential determinants of a child’s future — and many families have had limited ability to shape how and where their child learns. Education Savings Account (ESA) programs along with the Education Freedom Tax Credit are changing that. One of the fastest-growing public education initiatives in the U.S., they give states the ability to put education funding directly in the hands of families, who can then choose the learning experiences that best fit their child — from schools and tutors to therapy, curriculum, and technology.\n\n\n\nBut once these policies are signed into law, states face an enormous operational challenge. They must stand up entirely new programs, manage the secure and compliant flow of public funds, approve and monitor thousands of vendors, support families at scale, and prevent fraud — all while delivering a high-quality user experience.\n\n\n\nThat’s where Odyssey comes in.\n\n\n\nWe partner with state agencies to design, launch, and operate ESA and school choice programs on their behalf. We provide the technology, program operations, vendor ecosystem, and family experience that make these programs actually work in the real world. Today, we operate across 10 states, and our platform powers programs serving 250,000+ students and over $2B in annual education funding — and we’re just getting started.\n\n\n\nMost recently, we launched the Texas Education Savings Account (EFA) program — the biggest day-one ESA launch in the country — which has already received nearly 200,000 applications. It’s the kind of moment that captures exactly what we’re building toward: programs that work at scale, from day one, when it matters most.\n\n\n\nWe’re backed by respected investors, including a16z and Tusk Venture Partners, and we’re building the team that will take us to the next stage.\n\n\n\nOdyssey sits at the intersection of GovTech, EdTech, and FinTech. We are a public-sector operator, a technology company, and a program delivery partner all at once. The work we do is civic infrastructure — it determines whether families can access life-changing educational opportunities.\n\n\n\n\n\n\nWHY THIS WORK IS DIFFERENT\n\nWe’re in the weeds with state partners, internally with our product teams, and turning ambiguous policy into real systems that families depend on. This means building a platform that meets each state’s configuration needs while being flexible enough to support all customers. We are not building be-spoke software!\n\nIf you want a highly structured environment, this will feel uncomfortable. If you want ownership, speed, and problems that actually matter, you’ll feel right at home.\n\n\n\nAbout the Role:\n\nAs a Senior Full Stack Engineer at Odyssey, you’ll build the core technology behind our platform. You’ll work across the stack on program eligibility systems, education fund ledgers, and a marketplace that enables schools and vendors to accept tuition and service payments.\n\nThis role focuses on building full-stack systems, including scalable services, APIs, data models, frontend UI, and internal tools that support families, schools, providers, and operational teams as the platform grows. We’re looking for someone with an entrepreneurial spirit, and experience building from 0-1 across the stack.\n\nBy joining our team, you will leverage your skills to make a direct impact on the quality and accessibility of K-12 education across the United States.\n\n\n\nWhat You’ll Do:\n\n - Own features end-to-end across the stack from ideation and technical design trough implementation, deployment, and iteration.\n\n - Build and ship 0-1 products and systems, turning ambiguous ideas into scalable, production ready solutions.\n\n - Architect, plan and develop beautiful functional experiences for customers using TypeScript, AWS Lambda, Next.js, and other frameworks and languages.\n\n - Design, write, and execute tests to ensure the robustness and reliability of our applications.\n\n - Design and implement sophisticated database models considering scalability and performance.\n\n - Develop and maintain APIs for widespread public and internal use, enhancing our mobile applications and various systems.\n\n - Drive the continuous improvement of Odyssey’s Marketplace platform in collaboration with the product team.\n\n - Collaborate with cross-functional teams including product and design to identify needs, formulate solutions, and bridge product gaps.\n\n - Make pragmatic tradeoffs between speed and scalability, with a strong bias toward shipping and learning quickly.\n\n - Foster transparent communication within the team, sharing both challenges and successes openly.\n\n - Contribute to system design, platform management, code reviews, and capacity planning as well as overall architectural decisions to help evolve systems as we scale from early-stage foundations.\n\n - Take full ownership of your work in production, including monitoring, debugging, and continuous improvement.\n\n - Operate with a high degree of autonomy while proactively identifying gaps, risks, and opportunities.\n\n - Foster transparent communication within the team, sharing both challenges and successes openly.\n\n - Contribute to system design, platform management, code reviews, and capacity planning.\n\n\n\nAbout You:\n\n - 8+ years of experience in software development.\n\n - Proficient in TypeScript for building robust, scalable applications.\n\n - Strong communication skills, comfortable pitching new approaches and concepts to the team.\n\n - Solid understanding and experience in Agile practices, with flexibility to adapt to evolving project needs.\n\n - Experience with early to mid-stage tech startups and enthusiasm for startup growth and dynamics.\n\n\n\nPreferred Skills:\n\n - Experience with building scalable software using AWS technologies.\n\n - Experience with double-entry ledgers, payments, and money movement.\n\n - Experience owning services end-to-end including maintenance of infrastructure.\n\n - Familiarity with IaC technologies, CI/CD and observability tools\n\n\n\nAdditional Details:\n\n - This role is a hybrid position our of our NYC office in Tribeca.\n\n - Applicants must be currently authorized to work in the United States on a full-time basis.\n\n - We believe that everyone at Odyssey should be compensated fairly. We set our salary bands based on compensation data from hundreds of companies at our stage. The salary range for this role is $190,000 - $220,000 depending on experience, interview performance and location.\n\n - Odyssey benefits include Medical/Dental/Vision plan(s), health services, short term disability, unlimited PTO and more.\n\nOur Commitment to Equal Opportunity Employment:\n\nOdyssey is an equal opportunity employer. Reasonable accommodations are available upon request."},{"id":"a463d5aa-a8b6-44c7-8090-7ac76c3feb40","title":"Training & Quality Assurance Manager","department":"Operations","team":"Parent, School, Vendor Support","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[],"publishedAt":"2026-10-01T14:48:11.132+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/odyssey/a463d5aa-a8b6-44c7-8090-7ac76c3feb40","applyUrl":"https://jobs.ashbyhq.com/odyssey/a463d5aa-a8b6-44c7-8090-7ac76c3feb40/application","descriptionHtml":"About Odyssey:
K-12 education is one of the most consequential determinants of a child’s future — and many families have had limited ability to shape how and where their child learns. Education Savings Account (ESA) programs along with the Education Freedom Tax Credit are changing that. One of the fastest-growing public education initiatives in the U.S., they give states the ability to put education funding directly in the hands of families, who can then choose the learning experiences that best fit their child — from schools and tutors to therapy, curriculum, and technology.
But once these policies are signed into law, states face an enormous operational challenge. They must stand up entirely new programs, manage the secure and compliant flow of public funds, approve and monitor thousands of vendors, support families at scale, and prevent fraud — all while delivering a high-quality user experience.
That’s where Odyssey comes in.
We partner with state agencies to design, launch, and operate ESA and school choice programs on their behalf. We provide the technology, program operations, vendor ecosystem, and family experience that make these programs actually work in the real world. Today, we operate across 10 states, and our platform powers programs serving 250,000+ students and over $2B in annual education funding — and we’re just getting started.
Most recently, we launched the Texas Education Savings Account (EFA) program — the biggest day-one ESA launch in the country — which has already received nearly 200,000 applications. It’s the kind of moment that captures exactly what we’re building toward: programs that work at scale, from day one, when it matters most.
We’re backed by respected investors, including a16z and Tusk Venture Partners, and we’re building the team that will take us to the next stage.
Odyssey sits at the intersection of GovTech, EdTech, and FinTech. We are a public-sector operator, a technology company, and a program delivery partner all at once. The work we do is civic infrastructure — it determines whether families can access life-changing educational opportunities.
We’re in the weeds with state partners, internally with our product teams, and turning ambiguous policy into real systems that families depend on. This means building a platform that meets each state’s configuration needs while being flexible enough to support all customers. We are not building be-spoke software!
If you want a highly structured environment, this will feel uncomfortable. If you want ownership, speed, and problems that actually matter, you’ll feel right at home.
We’re looking for a Training & Quality Assurance Manager to lead the training, quality assurance, and knowledge management functions within Odyssey’s Support organization.
This role will be responsible for ensuring our Support teams have the knowledge, skills, tools, and feedback they need to consistently deliver accurate and high-quality experiences to parents, schools, and vendors. You’ll oversee our Training and Quality Assurance & Knowledge team while establishing the strategy, standards, and operating rhythms that allow these functions to scale as Odyssey grows.
This is a highly cross-functional and hands-on leadership role. You’ll work closely with Support leadership and partners across Product, Operations, Program, and other teams to understand what is changing, identify where performance or knowledge gaps exist, and ensure those changes are translated into effective training, documentation, and quality standards.
Most importantly, you’ll connect quality insights to action. When QA, CSAT, escalations, or operational data identify an opportunity, you’ll determine the root cause and develop the right response—whether that means additional training, improved documentation, process changes, coaching, or clearer expectations.
Training & Enablement
Own the overall training and enablement strategy for Odyssey’s Support organization.
Lead the development and continuous improvement of new-hire onboarding, ongoing education, upskilling, leadership training, and change-management programs.
Ensure training programs are engaging, scalable, and tied to measurable performance outcomes.
Partner with Support leadership to identify skill and knowledge gaps and develop targeted learning plans.
Establish readiness standards and assessments to ensure specialists are prepared before supporting customers independently.
Build Train-the-Trainer programs that enable Support leaders to reinforce learning consistently across their teams.
Ensure teams are prepared for new program launches, policy changes, product releases, and major operational changes.
Quality Assurance & Customer Experience
Develop and own Odyssey Support’s quality assurance strategy, standards, scorecards, and calibration process.
Establish consistent quality expectations across Parent, School, and Vendor Support.
Analyze QA results, CSAT, escalations, contact drivers, and other customer experience data to identify trends and opportunities.
Translate quality insights into actionable coaching, training, documentation, or process improvements.
Partner with Support leaders to ensure quality findings result in measurable performance improvement.
Establish regular reporting that gives Support leadership visibility into quality trends, knowledge gaps, and areas of risk.
Identify systemic issues rather than focusing solely on individual specialist performance.
Knowledge Management & Documentation
Own the strategy and governance for Support knowledge management, including SOPs, FAQs, internal documentation, and customer-facing help content.
Ensure documentation remains accurate and current as policies, products, and processes change.
Establish standards for how knowledge is created, reviewed, approved, communicated, and maintained.
Partner cross-functionally to translate complex program and product requirements into clear, actionable guidance for Support teams.
Identify opportunities to improve self-service for both Support Specialists and customers.
People Leadership
Directly manage and develop the Training Associate and Quality Assurance & Knowledge Associate.
Set clear goals, priorities, and performance expectations for both functions.
Provide ongoing coaching and professional development while creating opportunities for team members to grow their skills and ownership.
Build scalable processes and operating rhythms that allow the team to proactively identify opportunities rather than simply react to requests.
Prioritize work based on customer impact, operational risk, and business needs.
Experience leading training, quality assurance, enablement, knowledge management, or similar functions within a customer support or operations environment.
Previous people-management experience with a demonstrated ability to coach, develop, and hold team members accountable.
Strong understanding of contact center operations and how training, QA, knowledge management, and performance management work together.
Experience developing QA programs, scorecards, calibration processes, or quality standards.
Experience building or managing new-hire and ongoing training programs.
Strong analytical mindset with the ability to use QA results, CSAT, operational metrics, and customer feedback to identify trends and root causes.
Excellent written and verbal communication skills with the ability to simplify complex information for different audiences.
Strong project-management and organizational skills with the ability to manage multiple priorities in a fast-moving environment.
Comfortable working through ambiguity and building processes where structure may not yet exist.
Able to balance strategy with execution—you’re comfortable setting the direction while also jumping in and doing the work when needed.
Strong cross-functional partner who can influence without direct authority and confidently push back when necessary.
Proactive and curious, with a natural tendency to investigate why something is happening rather than simply treating the symptom.
Passionate about developing people and creating consistently excellent customer experiences.
Our Commitment to Equal Opportunity Employment:
Odyssey is an equal opportunity employer. Reasonable accommodations are available upon request.
","descriptionPlain":"About Odyssey:\n\nK-12 education is one of the most consequential determinants of a child’s future — and many families have had limited ability to shape how and where their child learns. Education Savings Account (ESA) programs along with the Education Freedom Tax Credit are changing that. One of the fastest-growing public education initiatives in the U.S., they give states the ability to put education funding directly in the hands of families, who can then choose the learning experiences that best fit their child — from schools and tutors to therapy, curriculum, and technology.\n\n\n\nBut once these policies are signed into law, states face an enormous operational challenge. They must stand up entirely new programs, manage the secure and compliant flow of public funds, approve and monitor thousands of vendors, support families at scale, and prevent fraud — all while delivering a high-quality user experience.\n\n\n\nThat’s where Odyssey comes in.\n\n\n\nWe partner with state agencies to design, launch, and operate ESA and school choice programs on their behalf. We provide the technology, program operations, vendor ecosystem, and family experience that make these programs actually work in the real world. Today, we operate across 10 states, and our platform powers programs serving 250,000+ students and over $2B in annual education funding — and we’re just getting started.\n\n\n\nMost recently, we launched the Texas Education Savings Account (EFA) program — the biggest day-one ESA launch in the country — which has already received nearly 200,000 applications. It’s the kind of moment that captures exactly what we’re building toward: programs that work at scale, from day one, when it matters most.\n\n\n\nWe’re backed by respected investors, including a16z and Tusk Venture Partners, and we’re building the team that will take us to the next stage.\n\n\n\nOdyssey sits at the intersection of GovTech, EdTech, and FinTech. We are a public-sector operator, a technology company, and a program delivery partner all at once. The work we do is civic infrastructure — it determines whether families can access life-changing educational opportunities.\n\n\n\n\n\n\nWHY THIS WORK IS DIFFERENT\n\nWe’re in the weeds with state partners, internally with our product teams, and turning ambiguous policy into real systems that families depend on. This means building a platform that meets each state’s configuration needs while being flexible enough to support all customers. We are not building be-spoke software!\n\nIf you want a highly structured environment, this will feel uncomfortable. If you want ownership, speed, and problems that actually matter, you’ll feel right at home.\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for a Training & Quality Assurance Manager to lead the training, quality assurance, and knowledge management functions within Odyssey’s Support organization.\n\n\n\nThis role will be responsible for ensuring our Support teams have the knowledge, skills, tools, and feedback they need to consistently deliver accurate and high-quality experiences to parents, schools, and vendors. You’ll oversee our Training and Quality Assurance & Knowledge team while establishing the strategy, standards, and operating rhythms that allow these functions to scale as Odyssey grows.\n\n\n\nThis is a highly cross-functional and hands-on leadership role. You’ll work closely with Support leadership and partners across Product, Operations, Program, and other teams to understand what is changing, identify where performance or knowledge gaps exist, and ensure those changes are translated into effective training, documentation, and quality standards.\n\n\n\nMost importantly, you’ll connect quality insights to action. When QA, CSAT, escalations, or operational data identify an opportunity, you’ll determine the root cause and develop the right response—whether that means additional training, improved documentation, process changes, coaching, or clearer expectations.\n\n\n\n\nWHAT YOU’LL DO\n\nTraining & Enablement\n\n - Own the overall training and enablement strategy for Odyssey’s Support organization.\n\n - Lead the development and continuous improvement of new-hire onboarding, ongoing education, upskilling, leadership training, and change-management programs.\n\n - Ensure training programs are engaging, scalable, and tied to measurable performance outcomes.\n\n - Partner with Support leadership to identify skill and knowledge gaps and develop targeted learning plans.\n\n - Establish readiness standards and assessments to ensure specialists are prepared before supporting customers independently.\n\n - Build Train-the-Trainer programs that enable Support leaders to reinforce learning consistently across their teams.\n\n - Ensure teams are prepared for new program launches, policy changes, product releases, and major operational changes.\n\n\n\nQuality Assurance & Customer Experience\n\n - Develop and own Odyssey Support’s quality assurance strategy, standards, scorecards, and calibration process.\n\n - Establish consistent quality expectations across Parent, School, and Vendor Support.\n\n - Analyze QA results, CSAT, escalations, contact drivers, and other customer experience data to identify trends and opportunities.\n\n - Translate quality insights into actionable coaching, training, documentation, or process improvements.\n\n - Partner with Support leaders to ensure quality findings result in measurable performance improvement.\n\n - Establish regular reporting that gives Support leadership visibility into quality trends, knowledge gaps, and areas of risk.\n\n - Identify systemic issues rather than focusing solely on individual specialist performance.\n\n\n\nKnowledge Management & Documentation\n\n - Own the strategy and governance for Support knowledge management, including SOPs, FAQs, internal documentation, and customer-facing help content.\n\n - Ensure documentation remains accurate and current as policies, products, and processes change.\n\n - Establish standards for how knowledge is created, reviewed, approved, communicated, and maintained.\n\n - Partner cross-functionally to translate complex program and product requirements into clear, actionable guidance for Support teams.\n\n - Identify opportunities to improve self-service for both Support Specialists and customers.\n\n\n\nPeople Leadership\n\n - Directly manage and develop the Training Associate and Quality Assurance & Knowledge Associate.\n\n - Set clear goals, priorities, and performance expectations for both functions.\n\n - Provide ongoing coaching and professional development while creating opportunities for team members to grow their skills and ownership.\n\n - Build scalable processes and operating rhythms that allow the team to proactively identify opportunities rather than simply react to requests.\n\n - Prioritize work based on customer impact, operational risk, and business needs.\n\n\n\n\nABOUT YOU\n\n - Experience leading training, quality assurance, enablement, knowledge management, or similar functions within a customer support or operations environment.\n\n - Previous people-management experience with a demonstrated ability to coach, develop, and hold team members accountable.\n\n - Strong understanding of contact center operations and how training, QA, knowledge management, and performance management work together.\n\n - Experience developing QA programs, scorecards, calibration processes, or quality standards.\n\n - Experience building or managing new-hire and ongoing training programs.\n\n - Strong analytical mindset with the ability to use QA results, CSAT, operational metrics, and customer feedback to identify trends and root causes.\n\n - Excellent written and verbal communication skills with the ability to simplify complex information for different audiences.\n\n - Strong project-management and organizational skills with the ability to manage multiple priorities in a fast-moving environment.\n\n - Comfortable working through ambiguity and building processes where structure may not yet exist.\n\n - Able to balance strategy with execution—you’re comfortable setting the direction while also jumping in and doing the work when needed.\n\n - Strong cross-functional partner who can influence without direct authority and confidently push back when necessary.\n\n - Proactive and curious, with a natural tendency to investigate why something is happening rather than simply treating the symptom.\n\n - Passionate about developing people and creating consistently excellent customer experiences.\n\nOur Commitment to Equal Opportunity Employment:\n\nOdyssey is an equal opportunity employer. Reasonable accommodations are available upon request."},{"id":"f7447eb4-2c13-498c-834d-eca58cc7ffb4","title":"Business Development & GTM Associate","department":"Growth","team":"Growth","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[],"publishedAt":"2026-10-14T14:58:24.536+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/odyssey/f7447eb4-2c13-498c-834d-eca58cc7ffb4","applyUrl":"https://jobs.ashbyhq.com/odyssey/f7447eb4-2c13-498c-834d-eca58cc7ffb4/application","descriptionHtml":"About Odyssey:
K-12 education is one of the most consequential determinants of a child’s future — and many families have had limited ability to shape how and where their child learns. Education Savings Account (ESA) programs along with the Education Freedom Tax Credit are changing that. One of the fastest-growing public education initiatives in the U.S., they give states the ability to put education funding directly in the hands of families, who can then choose the learning experiences that best fit their child — from schools and tutors to therapy, curriculum, and technology.
But once these policies are signed into law, states face an enormous operational challenge. They must stand up entirely new programs, manage the secure and compliant flow of public funds, approve and monitor thousands of vendors, support families at scale, and prevent fraud — all while delivering a high-quality user experience.
That’s where Odyssey comes in.
We partner with state agencies to design, launch, and operate ESA and school choice programs on their behalf. We provide the technology, program operations, vendor ecosystem, and family experience that make these programs actually work in the real world. Today, we operate across 10 states, and our platform powers programs serving 250,000+ students and over $2B in annual education funding — and we’re just getting started.
Most recently, we launched the Texas Education Savings Account (EFA) program — the biggest day-one ESA launch in the country — which has already received nearly 200,000 applications. It’s the kind of moment that captures exactly what we’re building toward: programs that work at scale, from day one, when it matters most.
We’re backed by respected investors, including a16z and Tusk Venture Partners, and we’re building the team that will take us to the next stage.
Odyssey sits at the intersection of GovTech, EdTech, and FinTech. We are a public-sector operator, a technology company, and a program delivery partner all at once. The work we do is civic infrastructure — it determines whether families can access life-changing educational opportunities.
We’re in the weeds with state partners, internally with our product teams, and turning ambiguous policy into real systems that families depend on. This means building a platform that meets each state’s configuration needs while being flexible enough to support all customers. We are not building be-spoke software!
If you want a highly structured environment, this will feel uncomfortable. If you want ownership, speed, and problems that actually matter, you’ll feel right at home.
The Role
Odyssey is looking for an exceptional individual to help drive the company's next phase of growth, reporting directly to our Chief Commercial Officer.
This role is ideal for someone with a background in technology, startups, management consulting or another rigorous, fast-paced environment who wants to move from advising organizations to helping build one.
You'll work directly with Odyssey's commercial leadership across the full go-to-market lifecycle—from researching new markets and building pipelines to developing presentations, managing our CRM, supporting proposals and procurements, and helping advance major opportunities.
This is a high-ownership role. The work will range from highly strategic to highly tactical. We're looking for someone who is just as willing to roll up their sleeves and execute as they are to think strategically.
This is also not a traditional sales development role. You won't spend your day working from a call script. Instead, you'll have broad exposure to how Odyssey identifies markets, develops relationships, competes for business, and ultimately wins and launches major government programs.
Key Responsibilities
Build and manage the pipeline. Help identify prospective customers, partners, programs, and opportunities. Conduct research, build target lists, identify relevant stakeholders, and support outreach that creates new opportunities for Odyssey.
Own CRM hygiene and GTM operations. Help maintain Odyssey's CRM as the source of truth for the commercial organization. Ensure opportunities, contacts, meeting notes, next steps, deadlines, and pipeline stages are consistently captured and current. Develop regular pipeline reporting and help leadership understand where opportunities stand and what needs to happen next.
Create great presentations and materials. Build and refine pitch decks, proposals, one-pagers, briefing materials, market analyses, and other collateral. You'll frequently start with incomplete information or rough ideas and be expected to turn them into polished, executive-ready materials.
Advance business development opportunities. Work alongside commercial leadership to move opportunities forward. Develop account plans, research stakeholders, prepare meeting materials, capture follow-ups, coordinate next steps, and help maintain momentum across long and complex sales cycles.
Support proposals and procurements. Play a central role in responses to RFIs, RFPs, and other government procurements. Help organize requirements, draft and edit responses, gather information from across the company, manage deadlines, and produce polished submissions.
Support Odyssey's leadership team. Prepare executives for important external meetings, develop briefing documents, conduct background research, coordinate follow-ups, and jump into high-priority projects as they arise.
Help run the GTM machine. Build trackers, organize files, schedule meetings, maintain contact lists, take notes, follow up on action items, and handle the day-to-day work required to keep a fast-moving commercial organization organized.
Do whatever helps us win. We're a growing company, and the work won't always fit neatly into a job description. We value people who see something that needs to get done and take care of it.
You have approximately 2–5 years of professional experience, ideally in management consulting, strategy, business operations, technology, or another rigorous and fast-paced environment.
You have excellent structured problem-solving skills and can quickly get smart on an unfamiliar market or business problem.
You are an exceptional writer and communicator who can synthesize complex information into clear, persuasive materials.
You are excellent at building presentations and care about both the substance and polish of the final product.
You are highly organized. Details, deadlines, follow-ups, and administrative tasks don't fall through the cracks when you own them.
Experience building market-sizing analyses, business cases, financial models, or executive presentations.
You are comfortable with data and can use spreadsheets to analyze markets, organize information, and support decision-making.
You have strong commercial instincts and are interested in understanding how companies identify customers, build relationships, compete, and win.
You have a strong sense of ownership. If you notice something hasn't been done, your instinct is to figure out how to get it done rather than wait for someone else.
You are comfortable with ambiguity and can operate without a perfectly defined process or playbook.
You can manage multiple priorities simultaneously and exercise judgment about what matters most.
You are a thoughtful user of AI and modern productivity tools and are constantly looking for ways to work more effectively.
You are excited about Odyssey's mission and want to help build a category-defining company.
Must be comfortable working 3-4 days a week onsite in our NYC office.
Must be open to domestic travel, up to 20%.
Experience at a leading management consulting firm.
Experience supporting C-Suite executives.
Experience working on growth strategy, go-to-market, commercial strategy, market entry, due diligence, or public-sector engagements.
Experience working with state or local government procurements.
Experience with Salesforce, HubSpot, or another CRM.
Exposure to technology, government, education, financial services, or another regulated industry.
Our Commitment to Equal Opportunity Employment:
Odyssey is an equal opportunity employer. Reasonable accommodations are available upon request.
","descriptionPlain":"About Odyssey:\n\nK-12 education is one of the most consequential determinants of a child’s future — and many families have had limited ability to shape how and where their child learns. Education Savings Account (ESA) programs along with the Education Freedom Tax Credit are changing that. One of the fastest-growing public education initiatives in the U.S., they give states the ability to put education funding directly in the hands of families, who can then choose the learning experiences that best fit their child — from schools and tutors to therapy, curriculum, and technology.\n\n\n\nBut once these policies are signed into law, states face an enormous operational challenge. They must stand up entirely new programs, manage the secure and compliant flow of public funds, approve and monitor thousands of vendors, support families at scale, and prevent fraud — all while delivering a high-quality user experience.\n\n\n\nThat’s where Odyssey comes in.\n\n\n\nWe partner with state agencies to design, launch, and operate ESA and school choice programs on their behalf. We provide the technology, program operations, vendor ecosystem, and family experience that make these programs actually work in the real world. Today, we operate across 10 states, and our platform powers programs serving 250,000+ students and over $2B in annual education funding — and we’re just getting started.\n\n\n\nMost recently, we launched the Texas Education Savings Account (EFA) program — the biggest day-one ESA launch in the country — which has already received nearly 200,000 applications. It’s the kind of moment that captures exactly what we’re building toward: programs that work at scale, from day one, when it matters most.\n\n\n\nWe’re backed by respected investors, including a16z and Tusk Venture Partners, and we’re building the team that will take us to the next stage.\n\n\n\nOdyssey sits at the intersection of GovTech, EdTech, and FinTech. We are a public-sector operator, a technology company, and a program delivery partner all at once. The work we do is civic infrastructure — it determines whether families can access life-changing educational opportunities.\n\n\n\n\n\n\nWHY THIS WORK IS DIFFERENT\n\nWe’re in the weeds with state partners, internally with our product teams, and turning ambiguous policy into real systems that families depend on. This means building a platform that meets each state’s configuration needs while being flexible enough to support all customers. We are not building be-spoke software!\n\nIf you want a highly structured environment, this will feel uncomfortable. If you want ownership, speed, and problems that actually matter, you’ll feel right at home.\n\nThe Role\n\nOdyssey is looking for an exceptional individual to help drive the company's next phase of growth, reporting directly to our Chief Commercial Officer.\n\nThis role is ideal for someone with a background in technology, startups, management consulting or another rigorous, fast-paced environment who wants to move from advising organizations to helping build one.\n\nYou'll work directly with Odyssey's commercial leadership across the full go-to-market lifecycle—from researching new markets and building pipelines to developing presentations, managing our CRM, supporting proposals and procurements, and helping advance major opportunities.\n\nThis is a high-ownership role. The work will range from highly strategic to highly tactical. We're looking for someone who is just as willing to roll up their sleeves and execute as they are to think strategically.\n\nThis is also not a traditional sales development role. You won't spend your day working from a call script. Instead, you'll have broad exposure to how Odyssey identifies markets, develops relationships, competes for business, and ultimately wins and launches major government programs.\n\n\n\nKey Responsibilities\n\n - Build and manage the pipeline. Help identify prospective customers, partners, programs, and opportunities. Conduct research, build target lists, identify relevant stakeholders, and support outreach that creates new opportunities for Odyssey.\n\n - Own CRM hygiene and GTM operations. Help maintain Odyssey's CRM as the source of truth for the commercial organization. Ensure opportunities, contacts, meeting notes, next steps, deadlines, and pipeline stages are consistently captured and current. Develop regular pipeline reporting and help leadership understand where opportunities stand and what needs to happen next.\n\n - Create great presentations and materials. Build and refine pitch decks, proposals, one-pagers, briefing materials, market analyses, and other collateral. You'll frequently start with incomplete information or rough ideas and be expected to turn them into polished, executive-ready materials.\n\n - Advance business development opportunities. Work alongside commercial leadership to move opportunities forward. Develop account plans, research stakeholders, prepare meeting materials, capture follow-ups, coordinate next steps, and help maintain momentum across long and complex sales cycles.\n\n - Support proposals and procurements. Play a central role in responses to RFIs, RFPs, and other government procurements. Help organize requirements, draft and edit responses, gather information from across the company, manage deadlines, and produce polished submissions.\n\n - Support Odyssey's leadership team. Prepare executives for important external meetings, develop briefing documents, conduct background research, coordinate follow-ups, and jump into high-priority projects as they arise.\n\n - Help run the GTM machine. Build trackers, organize files, schedule meetings, maintain contact lists, take notes, follow up on action items, and handle the day-to-day work required to keep a fast-moving commercial organization organized.\n\n - Do whatever helps us win. We're a growing company, and the work won't always fit neatly into a job description. We value people who see something that needs to get done and take care of it.\n\n\n\n\nABOUT YOU\n\n - You have approximately 2–5 years of professional experience, ideally in management consulting, strategy, business operations, technology, or another rigorous and fast-paced environment.\n\n - You have excellent structured problem-solving skills and can quickly get smart on an unfamiliar market or business problem.\n\n - You are an exceptional writer and communicator who can synthesize complex information into clear, persuasive materials.\n\n - You are excellent at building presentations and care about both the substance and polish of the final product.\n\n - You are highly organized. Details, deadlines, follow-ups, and administrative tasks don't fall through the cracks when you own them.\n\n - Experience building market-sizing analyses, business cases, financial models, or executive presentations.\n\n - You are comfortable with data and can use spreadsheets to analyze markets, organize information, and support decision-making.\n\n - You have strong commercial instincts and are interested in understanding how companies identify customers, build relationships, compete, and win.\n\n - You have a strong sense of ownership. If you notice something hasn't been done, your instinct is to figure out how to get it done rather than wait for someone else.\n\n - You are comfortable with ambiguity and can operate without a perfectly defined process or playbook.\n\n - You can manage multiple priorities simultaneously and exercise judgment about what matters most.\n\n - You are a thoughtful user of AI and modern productivity tools and are constantly looking for ways to work more effectively.\n\n - You are excited about Odyssey's mission and want to help build a category-defining company.\n\n - Must be comfortable working 3-4 days a week onsite in our NYC office.\n\n - Must be open to domestic travel, up to 20%.\n\n\n\n\nNICE TO HAVE\n\n - Experience at a leading management consulting firm.\n\n - Experience supporting C-Suite executives.\n\n - Experience working on growth strategy, go-to-market, commercial strategy, market entry, due diligence, or public-sector engagements.\n\n - Experience working with state or local government procurements.\n\n - Experience with Salesforce, HubSpot, or another CRM.\n\n - Exposure to technology, government, education, financial services, or another regulated industry.\n\nOur Commitment to Equal Opportunity Employment:\n\nOdyssey is an equal opportunity employer. Reasonable accommodations are available upon request."}],"apiVersion":"1"}