About Ontra
Ontra is the leader in AI-powered solutions for the private markets. Powered by industry-leading AI, data from over 2 million contracts, and a global network of legal professionals, Ontra automates critical private market workflows across the fund lifecycle. Ontra’s solutions transform unstructured data trapped in static documents into actionable intelligence, enabling firms to accelerate contracts, streamline compliance, and automate entity management. Trusted by more than 1,000 global GPs, investment banks, law firms, and advisors – including nine of the top ten PEI-ranked firms worldwide – Ontra helps firms focus on what’s important.
Our Culture
Ontra is built for people who want real ownership from day one in a remote-first environment that’s built to support it. Our customers are sophisticated, and our work reflects that. AI is engrained in how we work, and curiosity about it is part of who we are.
Ontranauts are sharp, genuinely collaborative, and invested in each other's success. They are excellent at what they do and even better to work with. That combination is rare, and we don't take it for granted. Learn more about our values.
For this job, we are currently only hiring candidates based in the United States. For this role, we are prioritizing candidates in the US Eastern and Central Time Zones. For more information on where we employ, please see below.
About the Role
Ontra is seeking a KYC Analyst, reporting to our Managing Director, KYC, on our KYC Team.
We're looking for someone excited to support Private Investment firms' Know Your Customer (KYC) needs, both screening and reverse KYC, to help them facilitate loan closings, counterparty onboarding, and ongoing refreshes.
If you have a strong background in KYC processes, know the rules, regulations, and market norms, and have exceptional organizational and KYC diligence skills, we’d love to get to know you.
What You’ll Do
KYC Screening: Complete KYC Screening/Onboardings in accordance with customer-specific compliance playbook
Reverse KYC: Respond to incoming KYC/due diligence requests from banks, lenders, and counterparties on behalf of Private Investment firm clients
Customer Relationships: Support Private Investment firms regularly, learning their policies and ways of working.
Customer Communication: Engage in customer interactions regularly, ensuring clear, efficient, and positive communication within a fast-paced environment.
What You’ll Bring
Experience: 2+ years of experience as a KYC professional or paralegal.
Industry Experience: Prior KYC/reverse KYC experience at a bank or a private equity fund.
Customer Orientation: Ability to interface directly with customers and counterparties to collect information, answer questions, and ensure a smooth and responsive KYC experience.
Attention to Detail: Skill in accurately completing a high volume of KYC requests, including document collection, questionnaire responses, and stakeholder coordination.
Communication Skills: Maintains a high level of polish and responsiveness in external communications, representing the brand and commitment to service quality.
Hiring Locations
We currently hire exclusively in the locations listed below. Select jobs may have more specific location requirements due to business needs.
United States
Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kansas, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, Nevada, New York, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington
APAC
Hong Kong
EMEA
United Kingdom
Benefits Snapshot
Remote-first working policy, with office hubs in NYC, Santa Barbara, and London
Twice yearly team offsites for in-person collaboration
Paid flexible time off policy
Paid parental leave and benefits
Employer-supported retirement contributions, varying by country
Monthly phone and internet reimbursement
Company-sponsored learning and development resources, department budgets for professional development, and a robust onboarding program
Various options for medical, dental, and vision insurance
Travel
Occasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need.
Inclusivity
Ontra is committed to the full inclusion of all qualified individuals. As part of this commitment, Ontra will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact people@ontra.ai.
Personnel Privacy Notice: View here.
Note on Employment Verification: All employees hired will be required to verify identity and eligibility to work in their particular location.
Note to External Agencies: We are not accepting any blind submissions or resumes/CVs from recruitment agencies. Any candidates sent to Ontra will NOT be accepted or considered as a submission without a signed agreement in place.
","descriptionPlain":"About Ontra\nOntra is the leader in AI-powered solutions for the private markets. Powered by industry-leading AI, data from over 2 million contracts, and a global network of legal professionals, Ontra automates critical private market workflows across the fund lifecycle. Ontra’s solutions transform unstructured data trapped in static documents into actionable intelligence, enabling firms to accelerate contracts, streamline compliance, and automate entity management. Trusted by more than 1,000 global GPs, investment banks, law firms, and advisors – including nine of the top ten PEI-ranked firms worldwide – Ontra helps firms focus on what’s important.\n\nOur Culture\nOntra is built for people who want real ownership from day one in a remote-first environment that’s built to support it. Our customers are sophisticated, and our work reflects that. AI is engrained in how we work, and curiosity about it is part of who we are.\n\nOntranauts are sharp, genuinely collaborative, and invested in each other's success. They are excellent at what they do and even better to work with. That combination is rare, and we don't take it for granted. Learn more about our values https://www.ontra.ai/careers/#our-values.\n\n\n\nFor this job, we are currently only hiring candidates based in the United States. For this role, we are prioritizing candidates in the US Eastern and Central Time Zones. For more information on where we employ, please see below.\n\nAbout the Role\n\nOntra is seeking a KYC Analyst, reporting to our Managing Director, KYC, on our KYC Team. \n\nWe're looking for someone excited to support Private Investment firms' Know Your Customer (KYC) needs, both screening and reverse KYC, to help them facilitate loan closings, counterparty onboarding, and ongoing refreshes.\n\n\nIf you have a strong background in KYC processes, know the rules, regulations, and market norms, and have exceptional organizational and KYC diligence skills, we’d love to get to know you.\n\nWhat You’ll Do\n\n - KYC Screening: Complete KYC Screening/Onboardings in accordance with customer-specific compliance playbook\n\n - Reverse KYC: Respond to incoming KYC/due diligence requests from banks, lenders, and counterparties on behalf of Private Investment firm clients\n\n - Customer Relationships: Support Private Investment firms regularly, learning their policies and ways of working.\n\n - Customer Communication: Engage in customer interactions regularly, ensuring clear, efficient, and positive communication within a fast-paced environment.\n\nWhat You’ll Bring\n\n - Experience: 2+ years of experience as a KYC professional or paralegal.\n\n - Industry Experience: Prior KYC/reverse KYC experience at a bank or a private equity fund.\n\n - Customer Orientation: Ability to interface directly with customers and counterparties to collect information, answer questions, and ensure a smooth and responsive KYC experience.\n\n - Attention to Detail: Skill in accurately completing a high volume of KYC requests, including document collection, questionnaire responses, and stakeholder coordination.\n\n - Communication Skills: Maintains a high level of polish and responsiveness in external communications, representing the brand and commitment to service quality.\n\n\n\nHiring Locations\n\nWe currently hire exclusively in the locations listed below. Select jobs may have more specific location requirements due to business needs.\n\nUnited States\n\nArizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kansas, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, Nevada, New York, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington\n\nAPAC\n\nHong Kong\n\nEMEA\n\nUnited Kingdom\n\nBenefits Snapshot\n\n - Remote-first working policy, with office hubs in NYC, Santa Barbara, and London\n\n - Twice yearly team offsites for in-person collaboration\n\n - Paid flexible time off policy\n\n - Paid parental leave and benefits\n\n - Employer-supported retirement contributions, varying by country\n\n - Monthly phone and internet reimbursement\n\n - Company-sponsored learning and development resources, department budgets for professional development, and a robust onboarding program\n\n - Various options for medical, dental, and vision insurance\n\nTravel \n\nOccasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need.\n\nInclusivity\n\nOntra is committed to the full inclusion of all qualified individuals. As part of this commitment, Ontra will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact people@ontra.ai.\n\nPersonnel Privacy Notice: View here. https://drive.google.com/file/d/1F2P-ne2wJt6kyi9HCuKny8vXOIP6G-2q/view\n\nNote on Employment Verification: All employees hired will be required to verify identity and eligibility to work in their particular location.\n\nNote to External Agencies: We are not accepting any blind submissions or resumes/CVs from recruitment agencies. Any candidates sent to Ontra will NOT be accepted or considered as a submission without a signed agreement in place.\n\n","compensation":{"compensationTierSummary":"$83,330 – $116,600","scrapeableCompensationSalarySummary":"$83,330 - $116,600","compensationTiers":[{"id":"05cf09ee-4b72-465c-9692-6cdc6dfb2606","tierSummary":"$83,330 – $116,600","title":null,"additionalInformation":null,"components":[{"id":"4de64964-3747-4612-a8a9-e9157e5ed3d5","summary":"$83,330 – $116,600","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":83330,"maxValue":116600}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":83330,"maxValue":116600}]}},{"id":"11edb42e-23fc-47a6-b129-d9ce819bc3a9","title":"Senior Product Marketing Manager","department":"Marketing","team":"Product Marketing","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-30T16:50:22.371+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"94520","addressRegion":"CA","streetAddress":"2041 East Street PMB 39","addressCountry":"United States","addressLocality":"Concord"}},"jobUrl":"https://jobs.ashbyhq.com/ontra/11edb42e-23fc-47a6-b129-d9ce819bc3a9","applyUrl":"https://jobs.ashbyhq.com/ontra/11edb42e-23fc-47a6-b129-d9ce819bc3a9/application","descriptionHtml":"About Ontra
Ontra is the leader in AI-powered solutions for the private markets. Powered by industry-leading AI, data from over 2 million contracts, and a global network of legal professionals, Ontra automates critical private market workflows across the fund lifecycle. Ontra’s solutions transform unstructured data trapped in static documents into actionable intelligence, enabling firms to accelerate contracts, streamline compliance, and automate entity management. Trusted by more than 1,000 global GPs, investment banks, law firms, and advisors – including nine of the top ten PEI-ranked firms worldwide – Ontra helps firms focus on what’s important.
Our Culture
Ontra is built for people who want real ownership from day one in a remote-first environment that’s built to support it. Our customers are sophisticated, and our work reflects that. AI is engrained in how we work, and curiosity about it is part of who we are.
Ontranauts are sharp, genuinely collaborative, and invested in each other's success. They are excellent at what they do and even better to work with. That combination is rare, and we don't take it for granted. Learn more about our values.
About the Role
Ontra is seeking a Senior Product Marketing Manager, focused on AI-Native Legal Services, to join our Product Marketing team. This role reports to our Director of Product Marketing.
For this job, we are currently only hiring candidates based in the United States. For more information on where we employ, please see below.
This role owns the legal buyer ecosystem, workflows, positioning, and outcomes associated with routine commercial and transactional contracts, including NDAs, non-reliance letters, engagement letters, vendor contracts, and joinders. This person will be the go-to expert for our combined AI + expert service that pairs AI-powered automation and the judgement of human experts to deliver outcomes private equity legal teams can trust.
We're looking for someone excited to own go-to-market strategy and to influence product and services direction across the portfolio. This is a high-impact, high-visibility role at the intersection of strategy and execution, sitting at the center of Product, Services, Sales, Marketing, and Enablement.
You will serve as the subject matter expert and internal voice for your portfolio, translating complex legal workflows and AI-driven service delivery into crisp, compelling narratives that resonate and drive more business with our buyers.
If you are someone who loves turning ideas into action, thrives in fast-paced environments, and can seamlessly balance strategic thinking with hands-on execution, we'd love to get to know you!
What You’ll Do
Product & Market Expertise: Develop a deep understanding of the private equity ecosystem, contract automation and adjacent Ontra offerings, competitive landscape, and customer pain points. Synthesize market intelligence into a compelling point of view and work with product and service teams on creative ideas to influence product roadmap priorities and positioning decisions.
Go-to-Market Leadership: Lead GTM planning and execution for Contract Automation Services and adjacent offerings - from positioning and messaging to launch coordination, sales enablement, and pricing and packaging programs.
Messaging & Positioning: Craft differentiated, persona-driven messaging. Translate offerings into business value and market positioning that resonates with buyers across the private equity ecosystem.
Cross-Functional Collaboration: Partner closely with Product, Sales, Marketing, and Enablement to bring new capabilities to market, drive pipeline, and support cross-sell and upsell motions across our solution portfolio.
Revenue Programs: Own the revenue of your portfolio. Identify and drive creative, insight-led programs that accelerate revenue growth and adoption across your product lines - including competitive positioning, win/loss analysis, and buyer journey optimization.
Pricing & Packaging: Partner with cross-functional teams to develop and refine pricing models and packaging structures that reflect customer value, support deal velocity, and unlock expansion revenue. Translate packaging decisions into clear sales narratives and customer-facing materials.
Internal Evangelism: Serve as the go-to internal expert for your solution areas, enabling Sales and Customer Success with the knowledge, tools, and narratives to win and retain customers.
Additional Support: Develop messaging, collateral, and co-marketing frameworks that support Ontra’s strategic partner relationships and integrations relevant to your product area.
What You’ll Bring
Experience: 7+ years of product marketing or related experience, ideally spanning both B2B SaaS and services-oriented offerings
Industry Exposure: Private Equity or Big Law marketing experience highly preferred. Experience with, or exposure to, the private equity ecosystem and legal teams within it, with the ability to quickly learn complex industries.
AI Fluency: Familiarity with the AI landscape and an experimental, test-and-learn mindset; you stay current on how AI is reshaping industries at large
Target Audience Expertise: Experience marketing to legal, financial services, or enterprise buyers; familiarity with GCs, Legal Ops, or deal teams is a strong plus
Go-to-Market Leadership: Proven ability to own GTM strategy end-to-end — from market research and positioning through launch, enablement, and adoption
Storytelling: Strong instincts for storytelling; you can translate complex, technical capabilities into sharp, audience-specific narratives
Adaptability: Demonstrated experience at a rapidly scaling, multi-product company and ability to remain focused but adaptive
Execution Mindset: Equal comfort operating at the strategic level and rolling up your sleeves to execute — you write your own copy, run your own analyses, and ship your own programs
Project Management: Ability to manage multiple workstreams and stakeholders simultaneously without dropping the ball
Collaboration: A collaborative approach and genuine desire to grow, learn, and contribute to an awesome team
Hiring Locations
We currently hire exclusively in the locations listed below. Select jobs may have more specific location requirements due to business needs.
United States
Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kansas, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, Nevada, New York, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington
APAC
Hong Kong
EMEA
United Kingdom
Benefits Snapshot
Remote-first working policy, with office hubs in NYC, Santa Barbara, and London
Twice yearly team offsites for in-person collaboration
Paid flexible time off policy
Paid parental leave and benefits
Employer-supported retirement contributions, varying by country
Monthly phone and internet reimbursement
Company-sponsored learning and development resources, department budgets for professional development, and a robust onboarding program
Various options for medical, dental, and vision insurance
Travel
Occasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need.
Inclusivity
Ontra is committed to the full inclusion of all qualified individuals. As part of this commitment, Ontra will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact people@ontra.ai.
Personnel Privacy Notice: View here.
Note on Employment Verification: All employees hired will be required to verify identity and eligibility to work in their particular location.
Note to External Agencies: We are not accepting any blind submissions or resumes/CVs from recruitment agencies. Any candidates sent to Ontra will NOT be accepted or considered as a submission without a signed agreement in place.
","descriptionPlain":"About Ontra\nOntra is the leader in AI-powered solutions for the private markets. Powered by industry-leading AI, data from over 2 million contracts, and a global network of legal professionals, Ontra automates critical private market workflows across the fund lifecycle. Ontra’s solutions transform unstructured data trapped in static documents into actionable intelligence, enabling firms to accelerate contracts, streamline compliance, and automate entity management. Trusted by more than 1,000 global GPs, investment banks, law firms, and advisors – including nine of the top ten PEI-ranked firms worldwide – Ontra helps firms focus on what’s important.\n\nOur Culture\nOntra is built for people who want real ownership from day one in a remote-first environment that’s built to support it. Our customers are sophisticated, and our work reflects that. AI is engrained in how we work, and curiosity about it is part of who we are.\n\nOntranauts are sharp, genuinely collaborative, and invested in each other's success. They are excellent at what they do and even better to work with. That combination is rare, and we don't take it for granted. Learn more about our values https://www.ontra.ai/careers/#our-values.\n\n\n\nAbout the Role\n\nOntra is seeking a Senior Product Marketing Manager, focused on AI-Native Legal Services, to join our Product Marketing team. This role reports to our Director of Product Marketing.\n\nFor this job, we are currently only hiring candidates based in the United States. For more information on where we employ, please see below.\n\nThis role owns the legal buyer ecosystem, workflows, positioning, and outcomes associated with routine commercial and transactional contracts, including NDAs, non-reliance letters, engagement letters, vendor contracts, and joinders. This person will be the go-to expert for our combined AI + expert service that pairs AI-powered automation and the judgement of human experts to deliver outcomes private equity legal teams can trust.\n\nWe're looking for someone excited to own go-to-market strategy and to influence product and services direction across the portfolio. This is a high-impact, high-visibility role at the intersection of strategy and execution, sitting at the center of Product, Services, Sales, Marketing, and Enablement.\n\nYou will serve as the subject matter expert and internal voice for your portfolio, translating complex legal workflows and AI-driven service delivery into crisp, compelling narratives that resonate and drive more business with our buyers.\n\nIf you are someone who loves turning ideas into action, thrives in fast-paced environments, and can seamlessly balance strategic thinking with hands-on execution, we'd love to get to know you!\n\nWhat You’ll Do\n\n - Product & Market Expertise: Develop a deep understanding of the private equity ecosystem, contract automation and adjacent Ontra offerings, competitive landscape, and customer pain points. Synthesize market intelligence into a compelling point of view and work with product and service teams on creative ideas to influence product roadmap priorities and positioning decisions.\n\n - Go-to-Market Leadership: Lead GTM planning and execution for Contract Automation Services and adjacent offerings - from positioning and messaging to launch coordination, sales enablement, and pricing and packaging programs.\n\n - Messaging & Positioning: Craft differentiated, persona-driven messaging. Translate offerings into business value and market positioning that resonates with buyers across the private equity ecosystem.\n\n - Cross-Functional Collaboration: Partner closely with Product, Sales, Marketing, and Enablement to bring new capabilities to market, drive pipeline, and support cross-sell and upsell motions across our solution portfolio.\n\n - Revenue Programs: Own the revenue of your portfolio. Identify and drive creative, insight-led programs that accelerate revenue growth and adoption across your product lines - including competitive positioning, win/loss analysis, and buyer journey optimization.\n\n - Pricing & Packaging: Partner with cross-functional teams to develop and refine pricing models and packaging structures that reflect customer value, support deal velocity, and unlock expansion revenue. Translate packaging decisions into clear sales narratives and customer-facing materials.\n\n - Internal Evangelism: Serve as the go-to internal expert for your solution areas, enabling Sales and Customer Success with the knowledge, tools, and narratives to win and retain customers.\n\n - Additional Support: Develop messaging, collateral, and co-marketing frameworks that support Ontra’s strategic partner relationships and integrations relevant to your product area.\n\nWhat You’ll Bring\n\n - Experience: 7+ years of product marketing or related experience, ideally spanning both B2B SaaS and services-oriented offerings\n\n - Industry Exposure: Private Equity or Big Law marketing experience highly preferred. Experience with, or exposure to, the private equity ecosystem and legal teams within it, with the ability to quickly learn complex industries.\n\n - AI Fluency: Familiarity with the AI landscape and an experimental, test-and-learn mindset; you stay current on how AI is reshaping industries at large\n\n - Target Audience Expertise: Experience marketing to legal, financial services, or enterprise buyers; familiarity with GCs, Legal Ops, or deal teams is a strong plus\n\n - Go-to-Market Leadership: Proven ability to own GTM strategy end-to-end — from market research and positioning through launch, enablement, and adoption\n\n - Storytelling: Strong instincts for storytelling; you can translate complex, technical capabilities into sharp, audience-specific narratives\n\n - Adaptability: Demonstrated experience at a rapidly scaling, multi-product company and ability to remain focused but adaptive\n\n - Execution Mindset: Equal comfort operating at the strategic level and rolling up your sleeves to execute — you write your own copy, run your own analyses, and ship your own programs\n\n - Project Management: Ability to manage multiple workstreams and stakeholders simultaneously without dropping the ball\n\n - Collaboration: A collaborative approach and genuine desire to grow, learn, and contribute to an awesome team\n\n\n\nHiring Locations\n\nWe currently hire exclusively in the locations listed below. Select jobs may have more specific location requirements due to business needs.\n\nUnited States\n\nArizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kansas, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, Nevada, New York, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington\n\nAPAC\n\nHong Kong\n\nEMEA\n\nUnited Kingdom\n\nBenefits Snapshot\n\n - Remote-first working policy, with office hubs in NYC, Santa Barbara, and London\n\n - Twice yearly team offsites for in-person collaboration\n\n - Paid flexible time off policy\n\n - Paid parental leave and benefits\n\n - Employer-supported retirement contributions, varying by country\n\n - Monthly phone and internet reimbursement\n\n - Company-sponsored learning and development resources, department budgets for professional development, and a robust onboarding program\n\n - Various options for medical, dental, and vision insurance\n\nTravel \n\nOccasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need.\n\nInclusivity\n\nOntra is committed to the full inclusion of all qualified individuals. As part of this commitment, Ontra will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact people@ontra.ai.\n\nPersonnel Privacy Notice: View here. https://drive.google.com/file/d/1F2P-ne2wJt6kyi9HCuKny8vXOIP6G-2q/view\n\nNote on Employment Verification: All employees hired will be required to verify identity and eligibility to work in their particular location.\n\nNote to External Agencies: We are not accepting any blind submissions or resumes/CVs from recruitment agencies. Any candidates sent to Ontra will NOT be accepted or considered as a submission without a signed agreement in place.\n\n","compensation":{"compensationTierSummary":"$140K – $210K • Offers Equity","scrapeableCompensationSalarySummary":"$140K - $210K","compensationTiers":[{"id":"62dc09ad-38bf-41ec-8e94-f3cea028d7af","tierSummary":"Base Pay Range $140K – $210K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"10200b0d-f14e-4f00-bff2-148270d47906","summary":"Base Pay Range $140K – $210K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140000,"maxValue":210000},{"id":"6030fbc6-1065-42a1-8d12-d3c826380725","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140000,"maxValue":210000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"5b7782d8-880c-45a8-8ee7-af821c8154ab","title":"Senior Account Director, Growth Sales","department":"Sales","team":"Growth Sales","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-28T19:06:24.010+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"94520","addressRegion":"CA","streetAddress":"2041 East Street PMB 39","addressCountry":"United States","addressLocality":"Concord"}},"jobUrl":"https://jobs.ashbyhq.com/ontra/5b7782d8-880c-45a8-8ee7-af821c8154ab","applyUrl":"https://jobs.ashbyhq.com/ontra/5b7782d8-880c-45a8-8ee7-af821c8154ab/application","descriptionHtml":"About Ontra
Ontra is the leader in AI-powered solutions for the private markets. Powered by industry-leading AI, data from over 2 million contracts, and a global network of legal professionals, Ontra automates critical private market workflows across the fund lifecycle. Ontra’s solutions transform unstructured data trapped in static documents into actionable intelligence, enabling firms to accelerate contracts, streamline compliance, and automate entity management. Trusted by more than 1,000 global GPs, investment banks, law firms, and advisors – including nine of the top ten PEI-ranked firms worldwide – Ontra helps firms focus on what’s important.
Our Culture
Ontra is built for people who want real ownership from day one in a remote-first environment that’s built to support it. Our customers are sophisticated, and our work reflects that. AI is engrained in how we work, and curiosity about it is part of who we are.
Ontranauts are sharp, genuinely collaborative, and invested in each other's success. They are excellent at what they do and even better to work with. That combination is rare, and we don't take it for granted. Learn more about our values.
For this job, we are currently only hiring candidates based in the United States, with a preference for candidates in New York City.
About the Role
Ontra is seeking a Senior Account Director, Growth Sales, reporting to our Managing Director, Growth Sales, to join our rapidly growing company.
The Senior Account Director will play a critical role in helping Ontra deepen relationships with our existing enterprise customers by increasing share of wallet through strategic cross-selling, bundled solutions, and expanded adoption of our AI-enabled products and services. Working within a sophisticated enterprise sales motion and leveraging the MEDDICC framework, you'll partner closely with Customer Success and Business Development to identify expansion opportunities, navigate complex buying groups, and close high-value opportunities with senior legal, compliance, operations, and executive stakeholders.
Whether you're an accomplished enterprise seller or a former corporate attorney looking to transition into a revenue-generating business role, you'll thrive in this position if you enjoy solving complex customer problems, building long-term strategic relationships, and helping shape how AI transforms legal and private markets workflows.
What you'll do
Own Strategic Account Growth: Drive expansion within Ontra's largest existing customers through cross-sell, upsell, and increased adoption of our AI-enabled products and services.
Lead Complex Sales Cycles: Manage opportunities from discovery through close, navigating multi-stakeholder buying groups and executive decision-makers using the MEDDICC framework.
Position Platform Solutions: Uncover customer needs and align the right combination of products and services to deliver measurable business value.
Partner Across Teams: Work closely with Customer Success and Business Development to identify expansion opportunities, coordinate account strategy, and accelerate growth.
Shape Our Growth Strategy: Share customer insights and market feedback to help refine our go-to-market approach and support the rollout of new offerings.
What you'll bring
Experience: 10+ years of enterprise B2B sales success, or 5+ years as a corporate attorney (ideally in funds, private equity, M&A, or leveraged finance/credit) looking to transition out of practicing law into a client-facing business role.
Enterprise Selling Expertise: Experience managing complex, multi-stakeholder sales cycles and building relationships with legal, compliance, finance, or executive buyers. Experience selling AI-enabled services, legal technology, or professional services is a plus.
Private Markets Knowledge: Familiarity with the private equity ecosystem and the legal or operational workflows that support investment managers.
Consultative Approach: Skilled at uncovering customer challenges, identifying expansion opportunities, and positioning multi-product solutions that drive long-term value.
Cross-Functional Mindset: Collaborative, coachable, and comfortable partnering across Sales, Customer Success, and Business Development to win as a team.
Operational Excellence: Strong pipeline management, forecasting, organization, and communication skills.
Hiring Locations
We currently hire exclusively in the locations listed below. Select jobs may have more specific location requirements due to business needs.
United States
Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kansas, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, Nevada, New York, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington
APAC
Hong Kong
EMEA
United Kingdom
Benefits Snapshot
Remote-first working policy, with office hubs in NYC, Santa Barbara, and London
Twice yearly team offsites for in-person collaboration
Paid flexible time off policy
Paid parental leave and benefits
Employer-supported retirement contributions, varying by country
Monthly phone and internet reimbursement
Company-sponsored learning and development resources, department budgets for professional development, and a robust onboarding program
Various options for medical, dental, and vision insurance
Travel
Occasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need.
Inclusivity
Ontra is committed to the full inclusion of all qualified individuals. As part of this commitment, Ontra will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact people@ontra.ai.
Personnel Privacy Notice: View here.
Note on Employment Verification: All employees hired will be required to verify identity and eligibility to work in their particular location.
Note to External Agencies: We are not accepting any blind submissions or resumes/CVs from recruitment agencies. Any candidates sent to Ontra will NOT be accepted or considered as a submission without a signed agreement in place.
","descriptionPlain":"About Ontra\nOntra is the leader in AI-powered solutions for the private markets. Powered by industry-leading AI, data from over 2 million contracts, and a global network of legal professionals, Ontra automates critical private market workflows across the fund lifecycle. Ontra’s solutions transform unstructured data trapped in static documents into actionable intelligence, enabling firms to accelerate contracts, streamline compliance, and automate entity management. Trusted by more than 1,000 global GPs, investment banks, law firms, and advisors – including nine of the top ten PEI-ranked firms worldwide – Ontra helps firms focus on what’s important.\n\nOur Culture\nOntra is built for people who want real ownership from day one in a remote-first environment that’s built to support it. Our customers are sophisticated, and our work reflects that. AI is engrained in how we work, and curiosity about it is part of who we are.\n\nOntranauts are sharp, genuinely collaborative, and invested in each other's success. They are excellent at what they do and even better to work with. That combination is rare, and we don't take it for granted. Learn more about our values https://www.ontra.ai/careers/#our-values.\n\n\n\nFor this job, we are currently only hiring candidates based in the United States, with a preference for candidates in New York City.\n\nAbout the Role\n\nOntra is seeking a Senior Account Director, Growth Sales, reporting to our Managing Director, Growth Sales, to join our rapidly growing company.\n\nThe Senior Account Director will play a critical role in helping Ontra deepen relationships with our existing enterprise customers by increasing share of wallet through strategic cross-selling, bundled solutions, and expanded adoption of our AI-enabled products and services. Working within a sophisticated enterprise sales motion and leveraging the MEDDICC framework, you'll partner closely with Customer Success and Business Development to identify expansion opportunities, navigate complex buying groups, and close high-value opportunities with senior legal, compliance, operations, and executive stakeholders.\n\nWhether you're an accomplished enterprise seller or a former corporate attorney looking to transition into a revenue-generating business role, you'll thrive in this position if you enjoy solving complex customer problems, building long-term strategic relationships, and helping shape how AI transforms legal and private markets workflows.\n\nWhat you'll do\n\n - Own Strategic Account Growth: Drive expansion within Ontra's largest existing customers through cross-sell, upsell, and increased adoption of our AI-enabled products and services.\n\n - Lead Complex Sales Cycles: Manage opportunities from discovery through close, navigating multi-stakeholder buying groups and executive decision-makers using the MEDDICC framework.\n\n - Position Platform Solutions: Uncover customer needs and align the right combination of products and services to deliver measurable business value.\n\n - Partner Across Teams: Work closely with Customer Success and Business Development to identify expansion opportunities, coordinate account strategy, and accelerate growth.\n\n - Shape Our Growth Strategy: Share customer insights and market feedback to help refine our go-to-market approach and support the rollout of new offerings.\n\nWhat you'll bring\n\n - Experience: 10+ years of enterprise B2B sales success, or 5+ years as a corporate attorney (ideally in funds, private equity, M&A, or leveraged finance/credit) looking to transition out of practicing law into a client-facing business role.\n\n - Enterprise Selling Expertise: Experience managing complex, multi-stakeholder sales cycles and building relationships with legal, compliance, finance, or executive buyers. Experience selling AI-enabled services, legal technology, or professional services is a plus.\n\n - Private Markets Knowledge: Familiarity with the private equity ecosystem and the legal or operational workflows that support investment managers.\n\n - Consultative Approach: Skilled at uncovering customer challenges, identifying expansion opportunities, and positioning multi-product solutions that drive long-term value.\n\n - Cross-Functional Mindset: Collaborative, coachable, and comfortable partnering across Sales, Customer Success, and Business Development to win as a team.\n\n - Operational Excellence: Strong pipeline management, forecasting, organization, and communication skills.\n\n\n\nHiring Locations\n\nWe currently hire exclusively in the locations listed below. Select jobs may have more specific location requirements due to business needs.\n\nUnited States\n\nArizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kansas, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, Nevada, New York, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington\n\nAPAC\n\nHong Kong\n\nEMEA\n\nUnited Kingdom\n\nBenefits Snapshot\n\n - Remote-first working policy, with office hubs in NYC, Santa Barbara, and London\n\n - Twice yearly team offsites for in-person collaboration\n\n - Paid flexible time off policy\n\n - Paid parental leave and benefits\n\n - Employer-supported retirement contributions, varying by country\n\n - Monthly phone and internet reimbursement\n\n - Company-sponsored learning and development resources, department budgets for professional development, and a robust onboarding program\n\n - Various options for medical, dental, and vision insurance\n\nTravel \n\nOccasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need.\n\nInclusivity\n\nOntra is committed to the full inclusion of all qualified individuals. As part of this commitment, Ontra will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact people@ontra.ai.\n\nPersonnel Privacy Notice: View here. https://drive.google.com/file/d/1F2P-ne2wJt6kyi9HCuKny8vXOIP6G-2q/view\n\nNote on Employment Verification: All employees hired will be required to verify identity and eligibility to work in their particular location.\n\nNote to External Agencies: We are not accepting any blind submissions or resumes/CVs from recruitment agencies. Any candidates sent to Ontra will NOT be accepted or considered as a submission without a signed agreement in place.\n\n","compensation":{"compensationTierSummary":"$175.2K – $210K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$175.2K - $210K","compensationTiers":[{"id":"6faeed4b-e2a1-404e-94eb-1dd00fe9b655","tierSummary":"Base Pay Range $175.2K – $210K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"346e6def-a0cf-47e6-aca7-f818bb4896e6","summary":"Base Pay Range $175.2K – $210K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":175200,"maxValue":210000},{"id":"67cdb164-744e-48ea-943d-92d1262a9344","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"e337da89-57d3-470c-894c-347721b7ec72","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":175200,"maxValue":210000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"15afb89d-29d8-43cd-a47c-7b22f6421f4c","title":"IT Support Engineer","department":"Engineering","team":"IT Operations","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-19T15:38:21.855+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94520","addressRegion":"CA","streetAddress":"2041 East Street PMB 39","addressCountry":"United States","addressLocality":"Concord"}},"jobUrl":"https://jobs.ashbyhq.com/ontra/15afb89d-29d8-43cd-a47c-7b22f6421f4c","applyUrl":"https://jobs.ashbyhq.com/ontra/15afb89d-29d8-43cd-a47c-7b22f6421f4c/application","descriptionHtml":"About Ontra
Ontra is the leader in AI-powered solutions for the private markets. Powered by industry-leading AI, data from over 2 million contracts, and a global network of legal professionals, Ontra automates critical private market workflows across the fund lifecycle. Ontra’s solutions transform unstructured data trapped in static documents into actionable intelligence, enabling firms to accelerate contracts, streamline compliance, and automate entity management. Trusted by more than 1,000 global GPs, investment banks, law firms, and advisors – including nine of the top ten PEI-ranked firms worldwide – Ontra helps firms focus on what’s important.
Our Culture
Ontra is built for people who want real ownership from day one in a remote-first environment that’s built to support it. Our customers are sophisticated, and our work reflects that. AI is engrained in how we work, and curiosity about it is part of who we are.
Ontranauts are sharp, genuinely collaborative, and invested in each other's success. They are excellent at what they do and even better to work with. That combination is rare, and we don't take it for granted. Learn more about our values.
About the Role
For this job, we are currently only hiring candidates based in New York City. This role requires in-office presence 3 days per week.
Ontra is seeking an IT Support Engineer reporting to our Director, Security & IT Operations.
We're looking for someone excited to be the on-the-ground IT and office presence for our brand-new New York office, keep conference rooms and everyday equipment running smoothly, and free up our fully remote IT Operations team to focus on company-wide systems and strategic initiatives.
If you're a hands-on troubleshooter who thrives working independently on-site, communicates proactively, and brings a customer-service mindset to competing priorities, we'd love to get to know you.
What You'll Do
Own On-site IT Support: Serve as the go-to, on-the-ground technical resource for Ontra's New York office, resolving hardware, software, and networking issues as they come up.
Keep Conference Rooms Meeting-Ready: Run AV and conference room checks so every meeting and event starts on time without technical hiccups.
Set New Hires Up For Success: Prepare desks, equipment, and accounts for incoming employees so they're ready to work from day one.
Support Ticket Queue: Triage and resolve in-office and global tickets, supporting remote operations as needed.
Keep the Office Running Smoothly: Coordinate with vendors and deliveries, track office inventory and supplies, and handle light facilities tasks to maintain a well-run workspace.
Partner Closely With a Remote Team: Collaborate via Slack and ticketing with Ontra's fully remote IT Operations team, escalating and documenting clearly while operating independently on-site.
What You'll Bring
Experience: 4+ years of hands-on IT or help desk support experience, including hardware and software troubleshooting and ticketing systems.
AV and Desktop Support: Experience supporting conference room and AV technology alongside general desktop support, including peripherals, docking stations, and Wi-Fi.
Hands-On Versatility: Comfortable handling light physical office tasks, including unpacking shipments, stocking supplies, and light furniture assembly. Requires the ability to regularly lift 25 - 50 pounds.
Independence: Able to work independently on-site three days a week while collaborating closely with a fully remote team.
Tooling: Experience with Freshservice, 1Password, Okta, Apple device management (MDM/JAMF or similar), Google Workspace, or Zoom/Neat conference systems is a plus.
Startup Background: Prior experience at a fast-growing startup or tech company opening or scaling a new office is a plus.
Hiring Locations
We currently hire exclusively in the locations listed below. Select jobs may have more specific location requirements due to business needs.
United States
Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kansas, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, Nevada, New York, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington
APAC
Hong Kong
EMEA
United Kingdom
Benefits Snapshot
Remote-first working policy, with office hubs in NYC, Santa Barbara, and London
Twice yearly team offsites for in-person collaboration
Paid flexible time off policy
Paid parental leave and benefits
Employer-supported retirement contributions, varying by country
Monthly phone and internet reimbursement
Company-sponsored learning and development resources, department budgets for professional development, and a robust onboarding program
Various options for medical, dental, and vision insurance
Travel
Occasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need.
Inclusivity
Ontra is committed to the full inclusion of all qualified individuals. As part of this commitment, Ontra will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact people@ontra.ai.
Personnel Privacy Notice: View here.
Note on Employment Verification: All employees hired will be required to verify identity and eligibility to work in their particular location.
Note to External Agencies: We are not accepting any blind submissions or resumes/CVs from recruitment agencies. Any candidates sent to Ontra will NOT be accepted or considered as a submission without a signed agreement in place.
","descriptionPlain":"About Ontra\nOntra is the leader in AI-powered solutions for the private markets. Powered by industry-leading AI, data from over 2 million contracts, and a global network of legal professionals, Ontra automates critical private market workflows across the fund lifecycle. Ontra’s solutions transform unstructured data trapped in static documents into actionable intelligence, enabling firms to accelerate contracts, streamline compliance, and automate entity management. Trusted by more than 1,000 global GPs, investment banks, law firms, and advisors – including nine of the top ten PEI-ranked firms worldwide – Ontra helps firms focus on what’s important.\n\nOur Culture\nOntra is built for people who want real ownership from day one in a remote-first environment that’s built to support it. Our customers are sophisticated, and our work reflects that. AI is engrained in how we work, and curiosity about it is part of who we are.\n\nOntranauts are sharp, genuinely collaborative, and invested in each other's success. They are excellent at what they do and even better to work with. That combination is rare, and we don't take it for granted. Learn more about our values https://www.ontra.ai/careers/#our-values.\n\n\n\nAbout the Role\n\nFor this job, we are currently only hiring candidates based in New York City. This role requires in-office presence 3 days per week.\n\nOntra is seeking an IT Support Engineer reporting to our Director, Security & IT Operations.\n\nWe're looking for someone excited to be the on-the-ground IT and office presence for our brand-new New York office, keep conference rooms and everyday equipment running smoothly, and free up our fully remote IT Operations team to focus on company-wide systems and strategic initiatives.\n\nIf you're a hands-on troubleshooter who thrives working independently on-site, communicates proactively, and brings a customer-service mindset to competing priorities, we'd love to get to know you.\n\n\n\nWhat You'll Do\n\n - Own On-site IT Support: Serve as the go-to, on-the-ground technical resource for Ontra's New York office, resolving hardware, software, and networking issues as they come up.\n\n - Keep Conference Rooms Meeting-Ready: Run AV and conference room checks so every meeting and event starts on time without technical hiccups.\n\n - Set New Hires Up For Success: Prepare desks, equipment, and accounts for incoming employees so they're ready to work from day one.\n\n - Support Ticket Queue: Triage and resolve in-office and global tickets, supporting remote operations as needed.\n\n - Keep the Office Running Smoothly: Coordinate with vendors and deliveries, track office inventory and supplies, and handle light facilities tasks to maintain a well-run workspace.\n\n - Partner Closely With a Remote Team: Collaborate via Slack and ticketing with Ontra's fully remote IT Operations team, escalating and documenting clearly while operating independently on-site.\n\n\n\nWhat You'll Bring\n\n - Experience: 4+ years of hands-on IT or help desk support experience, including hardware and software troubleshooting and ticketing systems.\n\n - AV and Desktop Support: Experience supporting conference room and AV technology alongside general desktop support, including peripherals, docking stations, and Wi-Fi.\n\n - Hands-On Versatility: Comfortable handling light physical office tasks, including unpacking shipments, stocking supplies, and light furniture assembly. Requires the ability to regularly lift 25 - 50 pounds.\n\n - Independence: Able to work independently on-site three days a week while collaborating closely with a fully remote team.\n\n - Tooling: Experience with Freshservice, 1Password, Okta, Apple device management (MDM/JAMF or similar), Google Workspace, or Zoom/Neat conference systems is a plus.\n\n - Startup Background: Prior experience at a fast-growing startup or tech company opening or scaling a new office is a plus.\n\n\n\nHiring Locations\n\nWe currently hire exclusively in the locations listed below. Select jobs may have more specific location requirements due to business needs.\n\nUnited States\n\nArizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kansas, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, Nevada, New York, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington\n\nAPAC\n\nHong Kong\n\nEMEA\n\nUnited Kingdom\n\nBenefits Snapshot\n\n - Remote-first working policy, with office hubs in NYC, Santa Barbara, and London\n\n - Twice yearly team offsites for in-person collaboration\n\n - Paid flexible time off policy\n\n - Paid parental leave and benefits\n\n - Employer-supported retirement contributions, varying by country\n\n - Monthly phone and internet reimbursement\n\n - Company-sponsored learning and development resources, department budgets for professional development, and a robust onboarding program\n\n - Various options for medical, dental, and vision insurance\n\nTravel \n\nOccasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need.\n\nInclusivity\n\nOntra is committed to the full inclusion of all qualified individuals. As part of this commitment, Ontra will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact people@ontra.ai.\n\nPersonnel Privacy Notice: View here. https://drive.google.com/file/d/1F2P-ne2wJt6kyi9HCuKny8vXOIP6G-2q/view\n\nNote on Employment Verification: All employees hired will be required to verify identity and eligibility to work in their particular location.\n\nNote to External Agencies: We are not accepting any blind submissions or resumes/CVs from recruitment agencies. Any candidates sent to Ontra will NOT be accepted or considered as a submission without a signed agreement in place.\n\n","compensation":{"compensationTierSummary":"$95K – $130K • Offers Equity","scrapeableCompensationSalarySummary":"$95K - $130K","compensationTiers":[{"id":"01370080-97dd-4ad6-8512-8d27373660b8","tierSummary":"$95K – $130K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"5b4a6e03-ab8c-4d42-81d3-e14c88d60079","summary":"$95K – $130K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":95000,"maxValue":130000},{"id":"f39c1ba6-4de3-403b-8380-532807985c42","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":95000,"maxValue":130000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"17e3d2b6-e9bc-455e-9cb2-a23784ec53d5","title":"KYC Analyst (UK)","department":"Product","team":"Product Management","employmentType":"FullTime","location":"United Kingdom","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-03T18:40:44.592+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"EC2R 8AY","streetAddress":"3rd FL, 34 Threadneedle St","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/ontra/17e3d2b6-e9bc-455e-9cb2-a23784ec53d5","applyUrl":"https://jobs.ashbyhq.com/ontra/17e3d2b6-e9bc-455e-9cb2-a23784ec53d5/application","descriptionHtml":"About Ontra
Ontra is the leader in AI-powered solutions for the private markets. Powered by industry-leading AI, data from over 2 million contracts, and a global network of legal professionals, Ontra automates critical private market workflows across the fund lifecycle. Ontra’s solutions transform unstructured data trapped in static documents into actionable intelligence, enabling firms to accelerate contracts, streamline compliance, and automate entity management. Trusted by more than 1,000 global GPs, investment banks, law firms, and advisors – including nine of the top ten PEI-ranked firms worldwide – Ontra helps firms focus on what’s important.
Our Culture
Ontra is built for people who want real ownership from day one in a remote-first environment that’s built to support it. Our customers are sophisticated, and our work reflects that. AI is engrained in how we work, and curiosity about it is part of who we are.
Ontranauts are sharp, genuinely collaborative, and invested in each other's success. They are excellent at what they do and even better to work with. That combination is rare, and we don't take it for granted. Learn more about our values.
For this job, we are currently only hiring candidates based in the United Kingdom, with a preference for candidates based in London.
About the Role
Ontra is seeking a KYC Analyst, reporting to our Senior Manager of KYC, on our KYC Team.
We're looking for someone excited to drive the seamless completion of Know Your Customer (KYC) requests, facilitate smooth onboarding for new customers by organizing essential files, and play a vital role in growing our new KYC services business within EMEA.
If you have a strong background in KYC processes, exceptional organizational skills, and experience using PowerPoint to create detailed structure charts, we’d love to get to know you.
What You’ll Do
KYC Request Management: Complete KYC requests by answering questionnaires, providing necessary supporting documents, and effectively communicating with customers and their counterparties.
Customer Onboarding: Facilitate the onboarding process for new customers by gathering, organizing, and managing the required files and precedents.
KYC Service Launch: Play a key role in establishing Ontra's new KYC services business in EMEA, contributing to its successful launch and growth.
Customer Communication: Engage in customer interactions regularly, ensuring clear, efficient, and positive communication within a fast-paced environment.
What You’ll Bring
Experience: 2+ years of experience as a KYC professional or paralegal.
Industry Experience: Prior KYC experience at a bank or a private equity fund.
Customer Orientation: Ability to interface directly with customers and counterparties to collect information, answer questions, and ensure a smooth and responsive KYC experience.
Attention to Detail: Skill in accurately completing a high volume of KYC requests, including document collection, questionnaire responses, and stakeholder coordination.
Communication Skills: Maintains a high level of polish and responsiveness in external communications, representing the brand and commitment to service quality.
Growth Potential: Relevant KYC or legal support experience with potential to grow into more strategic responsibilities.
Hiring Locations
We currently hire exclusively in the locations listed below. Select jobs may have more specific location requirements due to business needs.
United States
Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kansas, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, Nevada, New York, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington
APAC
Hong Kong
EMEA
United Kingdom
Benefits Snapshot
Remote-first working policy, with office hubs in NYC, Santa Barbara, and London
Twice yearly team offsites for in-person collaboration
Paid flexible time off policy
Paid parental leave and benefits
Employer-supported retirement contributions, varying by country
Monthly phone and internet reimbursement
Company-sponsored learning and development resources, department budgets for professional development, and a robust onboarding program
Various options for medical, dental, and vision insurance
Travel
Occasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need.
Inclusivity
Ontra is committed to the full inclusion of all qualified individuals. As part of this commitment, Ontra will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact people@ontra.ai.
Personnel Privacy Notice: View here.
Note on Employment Verification: All employees hired will be required to verify identity and eligibility to work in their particular location.
Note to External Agencies: We are not accepting any blind submissions or resumes/CVs from recruitment agencies. Any candidates sent to Ontra will NOT be accepted or considered as a submission without a signed agreement in place.
","descriptionPlain":"About Ontra\nOntra is the leader in AI-powered solutions for the private markets. Powered by industry-leading AI, data from over 2 million contracts, and a global network of legal professionals, Ontra automates critical private market workflows across the fund lifecycle. Ontra’s solutions transform unstructured data trapped in static documents into actionable intelligence, enabling firms to accelerate contracts, streamline compliance, and automate entity management. Trusted by more than 1,000 global GPs, investment banks, law firms, and advisors – including nine of the top ten PEI-ranked firms worldwide – Ontra helps firms focus on what’s important.\n\nOur Culture\nOntra is built for people who want real ownership from day one in a remote-first environment that’s built to support it. Our customers are sophisticated, and our work reflects that. AI is engrained in how we work, and curiosity about it is part of who we are.\n\nOntranauts are sharp, genuinely collaborative, and invested in each other's success. They are excellent at what they do and even better to work with. That combination is rare, and we don't take it for granted. Learn more about our values https://www.ontra.ai/careers/#our-values.\n\n\n\nFor this job, we are currently only hiring candidates based in the United Kingdom, with a preference for candidates based in London.\n\n\n\nAbout the Role\n\nOntra is seeking a KYC Analyst, reporting to our Senior Manager of KYC, on our KYC Team.\n\nWe're looking for someone excited to drive the seamless completion of Know Your Customer (KYC) requests, facilitate smooth onboarding for new customers by organizing essential files, and play a vital role in growing our new KYC services business within EMEA.\n\nIf you have a strong background in KYC processes, exceptional organizational skills, and experience using PowerPoint to create detailed structure charts, we’d love to get to know you.\n\nWhat You’ll Do\n\n - KYC Request Management: Complete KYC requests by answering questionnaires, providing necessary supporting documents, and effectively communicating with customers and their counterparties.\n\n - Customer Onboarding: Facilitate the onboarding process for new customers by gathering, organizing, and managing the required files and precedents.\n\n - KYC Service Launch: Play a key role in establishing Ontra's new KYC services business in EMEA, contributing to its successful launch and growth.\n\n - Customer Communication: Engage in customer interactions regularly, ensuring clear, efficient, and positive communication within a fast-paced environment.\n\nWhat You’ll Bring\n\n - Experience: 2+ years of experience as a KYC professional or paralegal.\n\n - Industry Experience: Prior KYC experience at a bank or a private equity fund.\n\n - Customer Orientation: Ability to interface directly with customers and counterparties to collect information, answer questions, and ensure a smooth and responsive KYC experience.\n\n - Attention to Detail: Skill in accurately completing a high volume of KYC requests, including document collection, questionnaire responses, and stakeholder coordination.\n\n - Communication Skills: Maintains a high level of polish and responsiveness in external communications, representing the brand and commitment to service quality.\n\n - Growth Potential: Relevant KYC or legal support experience with potential to grow into more strategic responsibilities.\n\n\n\nHiring Locations\n\nWe currently hire exclusively in the locations listed below. Select jobs may have more specific location requirements due to business needs.\n\nUnited States\n\nArizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kansas, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, Nevada, New York, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington\n\nAPAC\n\nHong Kong\n\nEMEA\n\nUnited Kingdom\n\nBenefits Snapshot\n\n - Remote-first working policy, with office hubs in NYC, Santa Barbara, and London\n\n - Twice yearly team offsites for in-person collaboration\n\n - Paid flexible time off policy\n\n - Paid parental leave and benefits\n\n - Employer-supported retirement contributions, varying by country\n\n - Monthly phone and internet reimbursement\n\n - Company-sponsored learning and development resources, department budgets for professional development, and a robust onboarding program\n\n - Various options for medical, dental, and vision insurance\n\nTravel \n\nOccasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need.\n\nInclusivity\n\nOntra is committed to the full inclusion of all qualified individuals. As part of this commitment, Ontra will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact people@ontra.ai.\n\nPersonnel Privacy Notice: View here. https://drive.google.com/file/d/1F2P-ne2wJt6kyi9HCuKny8vXOIP6G-2q/view\n\nNote on Employment Verification: All employees hired will be required to verify identity and eligibility to work in their particular location.\n\nNote to External Agencies: We are not accepting any blind submissions or resumes/CVs from recruitment agencies. Any candidates sent to Ontra will NOT be accepted or considered as a submission without a signed agreement in place.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"cff5d16e-111b-4665-8658-09caea2d2eee","title":"Customer Success Director (Corporate Lawyer)","department":"Customer Experience","team":"Customer Success Management","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-27T17:36:55.909+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"94520","addressRegion":"CA","streetAddress":"2041 East Street PMB 39","addressCountry":"United States","addressLocality":"Concord"}},"jobUrl":"https://jobs.ashbyhq.com/ontra/cff5d16e-111b-4665-8658-09caea2d2eee","applyUrl":"https://jobs.ashbyhq.com/ontra/cff5d16e-111b-4665-8658-09caea2d2eee/application","descriptionHtml":"About Ontra
Ontra is the leader in AI-powered solutions for the private markets. Powered by industry-leading AI, data from over 2 million contracts, and a global network of legal professionals, Ontra automates critical private market workflows across the fund lifecycle. Ontra’s solutions transform unstructured data trapped in static documents into actionable intelligence, enabling firms to accelerate contracts, streamline compliance, and automate entity management. Trusted by more than 1,000 global GPs, investment banks, law firms, and advisors – including nine of the top ten PEI-ranked firms worldwide – Ontra helps firms focus on what’s important.
Our Culture
Ontra is built for people who want real ownership from day one in a remote-first environment that’s built to support it. Our customers are sophisticated, and our work reflects that. AI is engrained in how we work, and curiosity about it is part of who we are.
Ontranauts are sharp, genuinely collaborative, and invested in each other's success. They are excellent at what they do and even better to work with. That combination is rare, and we don't take it for granted. Learn more about our values.
For this job we are currently only hiring candidates based in the United States, with a preference for candidates in New York City.
About the team & opportunity
Ontra is seeking a Customer Success Director to join its growing Contract Automation team!
Reporting to our Managing Director of Customer Success, you will serve as a subject matter expert in customer retention, lawyer management, and Ontra’s Contract Automation solution. You will act as a client advocate to ensure that our customers can achieve positive business outcomes throughout their partnership with Ontra. Proactive, energetic, and self-driven, you will strive to understand our customers within the asset management and financial services industries and work to be a trusted solutions-based partner so that customers stay and grow with Ontra.
This is a great opportunity for someone who has excellent communication and interpersonal skills, and an interest in working with top private equity firms and asset managers using industry-leading legal solutions. We’re looking for someone excited to champion customer satisfaction, nurture long-lasting relationships, and strategize to maximize client experience.
What you’ll do
Collaboration: Work with other Customer Success Managers and cross-functionally with teams including sales, product operations, and our Lawyer Network to support the day-to-day operations of the CS team and ensure a seamless customer experience
Customer Journey Management: Proactively manage and execute tasks throughout the customer journey to enhance client satisfaction and engagement, including facilitating the onboarding process for new customers
Relationship Management: Manage multiple client stakeholders and establish a foundation of trust and partnership in relationships via remote and in-person communication; accurately understand and proactively meet customer needs
Operations and Enablement: Update customer success management tools such as Gainsight, conduct customer call reviews using platforms such as Gong, and engage in training conversations for continuous improvement
What you’ll bring
Industry Experience: 4+ years of experience in a law firm environment is strongly preferred. Candidates with 5+ years of customer-facing experience in the financial services industry will also be considered, ideally with exposure to routine legal contracts such as NDAs, NRLs, vendor agreements, and other similar documents.
Written/verbal communication: You can communicate effectively in person, over Zoom and the phone, and via email with diverse stakeholders from a variety of backgrounds
Adaptability and Initiative: You have the ability to think about how the contributions of the customer success function impact the company, and are a self-starter with the ability to learn and execute quickly in a dynamic environment
Communication skills: You are an expert at distilling complex technical concepts into digestible language for customer-facing communication and training
Attention to detail: You have a keen ability to notice even the smallest errors and are committed to ensuring accuracy and precision in everything you do
Interest in in-person connection: You are preferably willing and able to travel up to twice per quarter to major U.S. cities to conduct in-person meetings with customers and key contacts
Hiring Locations
We currently hire exclusively in the locations listed below. Select jobs may have more specific location requirements due to business needs.
United States
Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kansas, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, Nevada, New York, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington
APAC
Hong Kong
EMEA
United Kingdom
Benefits Snapshot
Remote-first working policy, with office hubs in NYC, Santa Barbara, and London
Twice yearly team offsites for in-person collaboration
Paid flexible time off policy
Paid parental leave and benefits
Employer-supported retirement contributions, varying by country
Monthly phone and internet reimbursement
Company-sponsored learning and development resources, department budgets for professional development, and a robust onboarding program
Various options for medical, dental, and vision insurance
Travel
Occasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need.
Inclusivity
Ontra is committed to the full inclusion of all qualified individuals. As part of this commitment, Ontra will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact people@ontra.ai.
Personnel Privacy Notice: View here.
Note on Employment Verification: All employees hired will be required to verify identity and eligibility to work in their particular location.
Note to External Agencies: We are not accepting any blind submissions or resumes/CVs from recruitment agencies. Any candidates sent to Ontra will NOT be accepted or considered as a submission without a signed agreement in place.
","descriptionPlain":"About Ontra\nOntra is the leader in AI-powered solutions for the private markets. Powered by industry-leading AI, data from over 2 million contracts, and a global network of legal professionals, Ontra automates critical private market workflows across the fund lifecycle. Ontra’s solutions transform unstructured data trapped in static documents into actionable intelligence, enabling firms to accelerate contracts, streamline compliance, and automate entity management. Trusted by more than 1,000 global GPs, investment banks, law firms, and advisors – including nine of the top ten PEI-ranked firms worldwide – Ontra helps firms focus on what’s important.\n\nOur Culture\nOntra is built for people who want real ownership from day one in a remote-first environment that’s built to support it. Our customers are sophisticated, and our work reflects that. AI is engrained in how we work, and curiosity about it is part of who we are.\n\nOntranauts are sharp, genuinely collaborative, and invested in each other's success. They are excellent at what they do and even better to work with. That combination is rare, and we don't take it for granted. Learn more about our values https://www.ontra.ai/careers/#our-values.\n\n\n\nFor this job we are currently only hiring candidates based in the United States, with a preference for candidates in New York City.\n\n\n\nAbout the team & opportunity\n\nOntra is seeking a Customer Success Director to join its growing Contract Automation team!\n\nReporting to our Managing Director of Customer Success, you will serve as a subject matter expert in customer retention, lawyer management, and Ontra’s Contract Automation solution. You will act as a client advocate to ensure that our customers can achieve positive business outcomes throughout their partnership with Ontra. Proactive, energetic, and self-driven, you will strive to understand our customers within the asset management and financial services industries and work to be a trusted solutions-based partner so that customers stay and grow with Ontra.\n\nThis is a great opportunity for someone who has excellent communication and interpersonal skills, and an interest in working with top private equity firms and asset managers using industry-leading legal solutions. We’re looking for someone excited to champion customer satisfaction, nurture long-lasting relationships, and strategize to maximize client experience.\n\n\n\nWhat you’ll do\n\n - Collaboration: Work with other Customer Success Managers and cross-functionally with teams including sales, product operations, and our Lawyer Network to support the day-to-day operations of the CS team and ensure a seamless customer experience\n\n - Customer Journey Management: Proactively manage and execute tasks throughout the customer journey to enhance client satisfaction and engagement, including facilitating the onboarding process for new customers\n\n - Relationship Management: Manage multiple client stakeholders and establish a foundation of trust and partnership in relationships via remote and in-person communication; accurately understand and proactively meet customer needs\n\n - Operations and Enablement: Update customer success management tools such as Gainsight, conduct customer call reviews using platforms such as Gong, and engage in training conversations for continuous improvement\n\n\n\nWhat you’ll bring\n\n - Industry Experience: 4+ years of experience in a law firm environment is strongly preferred. Candidates with 5+ years of customer-facing experience in the financial services industry will also be considered, ideally with exposure to routine legal contracts such as NDAs, NRLs, vendor agreements, and other similar documents.\n\n - Written/verbal communication: You can communicate effectively in person, over Zoom and the phone, and via email with diverse stakeholders from a variety of backgrounds\n\n - Adaptability and Initiative: You have the ability to think about how the contributions of the customer success function impact the company, and are a self-starter with the ability to learn and execute quickly in a dynamic environment\n\n - Communication skills: You are an expert at distilling complex technical concepts into digestible language for customer-facing communication and training\n\n - Attention to detail: You have a keen ability to notice even the smallest errors and are committed to ensuring accuracy and precision in everything you do\n\n - Interest in in-person connection: You are preferably willing and able to travel up to twice per quarter to major U.S. cities to conduct in-person meetings with customers and key contacts\n\n\n\nHiring Locations\n\nWe currently hire exclusively in the locations listed below. Select jobs may have more specific location requirements due to business needs.\n\nUnited States\n\nArizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kansas, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, Nevada, New York, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington\n\nAPAC\n\nHong Kong\n\nEMEA\n\nUnited Kingdom\n\nBenefits Snapshot\n\n - Remote-first working policy, with office hubs in NYC, Santa Barbara, and London\n\n - Twice yearly team offsites for in-person collaboration\n\n - Paid flexible time off policy\n\n - Paid parental leave and benefits\n\n - Employer-supported retirement contributions, varying by country\n\n - Monthly phone and internet reimbursement\n\n - Company-sponsored learning and development resources, department budgets for professional development, and a robust onboarding program\n\n - Various options for medical, dental, and vision insurance\n\nTravel \n\nOccasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need.\n\nInclusivity\n\nOntra is committed to the full inclusion of all qualified individuals. As part of this commitment, Ontra will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact people@ontra.ai.\n\nPersonnel Privacy Notice: View here. https://drive.google.com/file/d/1F2P-ne2wJt6kyi9HCuKny8vXOIP6G-2q/view\n\nNote on Employment Verification: All employees hired will be required to verify identity and eligibility to work in their particular location.\n\nNote to External Agencies: We are not accepting any blind submissions or resumes/CVs from recruitment agencies. Any candidates sent to Ontra will NOT be accepted or considered as a submission without a signed agreement in place.\n\n","compensation":{"compensationTierSummary":"$123.2K – $172.8K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$123.2K - $172.8K","compensationTiers":[{"id":"b566f92e-16c2-418f-b1d5-4fe1a8c3e468","tierSummary":"Estimated Base Salary $123.2K – $172.8K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"eb8b17e1-e14d-44f7-b8ea-b696d1168ee4","summary":"Estimated Base Salary $123.2K – $172.8K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":123200,"maxValue":172800},{"id":"0d4b3bd2-42bd-4214-93c6-c317ed19c557","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"9c081366-1d36-45b5-abf2-42eef525b3b5","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":123200,"maxValue":172800},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}}],"apiVersion":"1"}