{"jobs":[{"id":"441cb8ac-80ce-48dc-8243-9283f8865134","title":"Software Engineer ","department":"R&TECH","team":"R&TECH","employmentType":"FullTime","location":"Paris ","secondaryLocations":[{"location":"Germany","address":{"postalAddress":{"addressCountry":"Germany"}}},{"location":"UK","address":{"postalAddress":{"addressCountry":"United Kingdom"}}}],"publishedAt":"2026-06-11T09:53:31.206+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"75009","addressRegion":" ","streetAddress":"14/16 Bd Poissonnière","addressCountry":"France","addressLocality":"Paris"}},"jobUrl":"https://jobs.ashbyhq.com/owkin/441cb8ac-80ce-48dc-8243-9283f8865134","applyUrl":"https://jobs.ashbyhq.com/owkin/441cb8ac-80ce-48dc-8243-9283f8865134/application","descriptionHtml":"<h1>About us</h1><p style=\"min-height:1.5em\">Owkin is an agentic AI company pioneering Biological Artificial Superintelligence to solve problems in biology where human researchers alone have failed.<br />Owkin builds K Pro - an AI scientist for pharmaceutical research and strategic decision-making. K Pro orchestrates a suite of AI skills and tools to decode complex biology, accelerate research, and dramatically increase productivity.<br />K Pro is built on Owkin’s unrivalled multimodal patient data network, state-of-the-art AI for biology and a decade of experience working with pharmaceutical partners.</p><p style=\"min-height:1.5em\"><em><strong>Position is based in our Paris office or remotely in France, UK, Germany.</strong></em></p><p style=\"min-height:1.5em\"><em><strong>Please submit your CV in English</strong></em></p><p style=\"min-height:1.5em\"></p><h1>About the role:</h1><p style=\"min-height:1.5em\"> As a Software Engineer, you will build the world leading Agentic AI product for biomedical researchers by combining robust engineering practices with cutting-edge AI technologies. You'll be working on a real-time system that integrates LLMs, tool-calling, and interactive UI elements, making sure our users can seamlessly engage with complex domain specific data.</p><p style=\"min-height:1.5em\">This role requires balancing traditional engineering principles with innovative approaches when integrating LLMs and AI throughout our technology stack. If you love building and refining a dynamic product, this role is for you.</p><p style=\"min-height:1.5em\">Your seniority and experience will be crucial in guiding the multidisciplinary team to make strategic decisions and empowering team members.</p><p style=\"min-height:1.5em\"> </p><h1>In particular, you will:</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Collaborate within a multi-disciplinary team of product managers, designers, software engineers, machine learning and biomedical scientists.</p></li><li><p style=\"min-height:1.5em\">Design, build, and maintain scalable, reliable AI systems.</p></li><li><p style=\"min-height:1.5em\">Drive technical decisions and provide context-aware solutions for AI systems in biological research.</p></li><li><p style=\"min-height:1.5em\">Leverage and pioneer evaluation methodologies to ensure continuous product improvement.</p></li><li><p style=\"min-height:1.5em\">Experiment with cutting-edge industry solutions—orchestration patterns, fine-tuning, specialized monitoring, feedback loops, etc.</p></li><li><p style=\"min-height:1.5em\">Lead core stack component development focusing on sustainability, scalability, security, reliability, and performance.</p></li><li><p style=\"min-height:1.5em\">Foster team growth by sharing expertise and mentoring colleagues through code reviews, technical discussions, and knowledge sharing. </p></li><li><p style=\"min-height:1.5em\">Participate in a team wise shared on-call rotation.</p></li></ul><p style=\"min-height:1.5em\"> </p><h2>Example of scope:</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Lead Agent Development:</strong> Drive the development of Owkin agents and actively contribute to the core components of our platform, \"K-Pro.\"</p></li><li><p style=\"min-height:1.5em\"><strong>Optimize Analytical Workflows</strong> to feed the agents with the data they need when they need it — e.g. analytical DBs (DuckDB), distributed computing (AWS Athena, Trino, etc), integration with data platforms (Snowflake, Databricks, etc).</p></li><li><p style=\"min-height:1.5em\"><strong>Deployment and Integration:</strong> Manage the seamless integration and deployment of agents within Owkin's broader Data Platform infrastructure.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"> </p><h1>About you</h1><p style=\"min-height:1.5em\">Required qualifications / experience:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You’re driven by impact — excited to empower biomedical researchers with intuitive, AI-driven tools that unlock scientific discovery.</p></li><li><p style=\"min-height:1.5em\">Strong collaborative skills with an open, pragmatic mindset; you thrive in multidisciplinary environments that involve people with diverse backgrounds.</p></li><li><p style=\"min-height:1.5em\">Clear and effective communicator who can translate technical complexity into actionable decisions for the team.</p></li><li><p style=\"min-height:1.5em\">Deep understanding of system architecture, infrastructure design, and building resilient distributed systems - including complex analytical workflows.</p></li><li><p style=\"min-height:1.5em\">Extensive experience with production environments: continuous deployment, high availability, observability, and security.</p></li><li><p style=\"min-height:1.5em\">Curiosity and ideally hands-on experience with AI systems — from integrating LLMs to evaluating their performance in real-world workflows.</p></li><li><p style=\"min-height:1.5em\">Passion for user experience and product thinking: you consider not only the system’s internals but how the end user interacts with and benefits from your work.</p></li><li><p style=\"min-height:1.5em\">Proficiency with Claude Code and other AI software engineering tools</p></li><li><p style=\"min-height:1.5em\">Fluent English, both written and spoken.</p></li><li><p style=\"min-height:1.5em\">Stack: Python, Kubernetes, AWS </p></li></ul><p style=\"min-height:1.5em\">Preferred qualifications/bonus:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience working with spatial transcriptomics data.</p></li><li><p style=\"min-height:1.5em\">Knowledge of different technologies for distributed computing, databases, and serialization.</p></li><li><p style=\"min-height:1.5em\">Front-end development experience (although the position is mostly back-end oriented)</p></li><li><p style=\"min-height:1.5em\">Direct experience with data orchestration tools such as Apache Airflow.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-MD1 </p><p style=\"min-height:1.5em\"> </p><h1>What we offer</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Flexible work organization</p></li><li><p style=\"min-height:1.5em\">Friendly and informal working environment</p></li><li><p style=\"min-height:1.5em\">Opportunity to work with an international team with high technical and scientific backgrounds</p></li></ul><h1>Recruitment Process &amp; Security</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Please complete the form and submit your CV.</p></li><li><p style=\"min-height:1.5em\">Owkin is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, gender, sexual orientation, age, color, religion, national origin, protected veteran status or on the basis of disability.</p></li><li><p style=\"min-height:1.5em\">Owkin is a great place to work. As a coveted workplace we are, unfortunately, vulnerable to recruitment phishing scams. We urge all job seekers and candidates to be wary of potential scams. Most of these have individuals posing as representatives of prominent companies, including Owkin, with the aim of obtaining personal, sensitive, or financial information from applicants. These scams prey upon an individual’s desire to obtain a job and can sometimes “feel” like a genuine recruitment process. Some red flags are identified below. Should you encounter a recruitment process that claims to be for Owkin but is not consistent with the below, please do not provide any personal or financial information:</p></li><li><p style=\"min-height:1.5em\">Legitimate Owkin recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn.</p></li><li><p style=\"min-height:1.5em\">Communication is always through an official Owkin email address (from the @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://owkin.com\">owkin.com</a> domain), over the phone or through our applicant tracking system (Greenhouse).</p></li><li><p style=\"min-height:1.5em\">The Owkin talent team do use platforms such as LinkedIn and Job Teaser, however if you have any concern or doubt about this contact, please ask for them to send an email from @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://Owkin.com\">Owkin.com</a>.</p></li><li><p style=\"min-height:1.5em\">The Owkin talent team will not solicit personal data from candidates during the application phase including, but not limited to, date of birth, social security numbers, or bank account information;</p></li><li><p style=\"min-height:1.5em\">Legitimate Owkin interviews may be conducted over the phone, in person, or via an approved enterprise videoconferencing service (Google Meets). <strong>They will not occur via Signal, Telegram or Messenger</strong></p></li><li><p style=\"min-height:1.5em\">Owkin offers of employment are based on merit and only extended once a candidate has interviewed with members of the talent and hiring team. Offers will be extended both verbally and in written format.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">If you think that you have been a victim of fraud,</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Check the identity of the talent team on LinkedIn</p></li><li><p style=\"min-height:1.5em\">Check our senior team on our website <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://owkin.com/team/\"><u>https://owkin.com/team/</u></a></p></li><li><p style=\"min-height:1.5em\">Check the existence of the position on our website: <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.owkin.com/careers#current-opportunities\"><u>https://www.owkin.com/careers#current-opportunities</u></a></p></li><li><p style=\"min-height:1.5em\">Notify Owkin's recruitment unit at this address <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:hiring@owkin.com\"><u>hiring@owkin.com</u></a></p></li><li><p style=\"min-height:1.5em\">contact the following authorities:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">[FR] <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://internet-signalement.gouv.fr/\"><u>https://internet-signalement.gouv.fr/</u></a></p></li><li><p style=\"min-height:1.5em\">[UK] <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.actionfraud.police.uk/reporting-fraud-and-cyber-crime\"><u>https://www.actionfraud.police.uk/reporting-fraud-and-cyber-crime</u></a></p></li><li><p style=\"min-height:1.5em\">[US] <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://reportfraud.ftc.gov/\"><u>https://reportfraud.ftc.gov/</u></a></p></li></ul></li></ul>","descriptionPlain":"ABOUT US\n\nOwkin is an agentic AI company pioneering Biological Artificial Superintelligence to solve problems in biology where human researchers alone have failed.\nOwkin builds K Pro - an AI scientist for pharmaceutical research and strategic decision-making. K Pro orchestrates a suite of AI skills and tools to decode complex biology, accelerate research, and dramatically increase productivity.\nK Pro is built on Owkin’s unrivalled multimodal patient data network, state-of-the-art AI for biology and a decade of experience working with pharmaceutical partners.\n\nPosition is based in our Paris office or remotely in France, UK, Germany.\n\nPlease submit your CV in English\n\n\n\n\nABOUT THE ROLE:\n\n As a Software Engineer, you will build the world leading Agentic AI product for biomedical researchers by combining robust engineering practices with cutting-edge AI technologies. You'll be working on a real-time system that integrates LLMs, tool-calling, and interactive UI elements, making sure our users can seamlessly engage with complex domain specific data.\n\nThis role requires balancing traditional engineering principles with innovative approaches when integrating LLMs and AI throughout our technology stack. If you love building and refining a dynamic product, this role is for you.\n\nYour seniority and experience will be crucial in guiding the multidisciplinary team to make strategic decisions and empowering team members.\n\n \n\n\nIN PARTICULAR, YOU WILL:\n\n - Collaborate within a multi-disciplinary team of product managers, designers, software engineers, machine learning and biomedical scientists.\n\n - Design, build, and maintain scalable, reliable AI systems.\n\n - Drive technical decisions and provide context-aware solutions for AI systems in biological research.\n\n - Leverage and pioneer evaluation methodologies to ensure continuous product improvement.\n\n - Experiment with cutting-edge industry solutions—orchestration patterns, fine-tuning, specialized monitoring, feedback loops, etc.\n\n - Lead core stack component development focusing on sustainability, scalability, security, reliability, and performance.\n\n - Foster team growth by sharing expertise and mentoring colleagues through code reviews, technical discussions, and knowledge sharing. \n\n - Participate in a team wise shared on-call rotation.\n\n \n\n\nEXAMPLE OF SCOPE:\n\n - Lead Agent Development: Drive the development of Owkin agents and actively contribute to the core components of our platform, \"K-Pro.\"\n\n - Optimize Analytical Workflows to feed the agents with the data they need when they need it — e.g. analytical DBs (DuckDB), distributed computing (AWS Athena, Trino, etc), integration with data platforms (Snowflake, Databricks, etc).\n\n - Deployment and Integration: Manage the seamless integration and deployment of agents within Owkin's broader Data Platform infrastructure.\n\n\n\n \n\n\nABOUT YOU\n\nRequired qualifications / experience:\n\n - You’re driven by impact — excited to empower biomedical researchers with intuitive, AI-driven tools that unlock scientific discovery.\n\n - Strong collaborative skills with an open, pragmatic mindset; you thrive in multidisciplinary environments that involve people with diverse backgrounds.\n\n - Clear and effective communicator who can translate technical complexity into actionable decisions for the team.\n\n - Deep understanding of system architecture, infrastructure design, and building resilient distributed systems - including complex analytical workflows.\n\n - Extensive experience with production environments: continuous deployment, high availability, observability, and security.\n\n - Curiosity and ideally hands-on experience with AI systems — from integrating LLMs to evaluating their performance in real-world workflows.\n\n - Passion for user experience and product thinking: you consider not only the system’s internals but how the end user interacts with and benefits from your work.\n\n - Proficiency with Claude Code and other AI software engineering tools\n\n - Fluent English, both written and spoken.\n\n - Stack: Python, Kubernetes, AWS \n\nPreferred qualifications/bonus:\n\n - Experience working with spatial transcriptomics data.\n\n - Knowledge of different technologies for distributed computing, databases, and serialization.\n\n - Front-end development experience (although the position is mostly back-end oriented)\n\n - Direct experience with data orchestration tools such as Apache Airflow.\n\n\n\n#LI-MD1 \n\n \n\n\nWHAT WE OFFER\n\n - Flexible work organization\n\n - Friendly and informal working environment\n\n - Opportunity to work with an international team with high technical and scientific backgrounds\n\n\nRECRUITMENT PROCESS & SECURITY\n\n - Please complete the form and submit your CV.\n\n - Owkin is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, gender, sexual orientation, age, color, religion, national origin, protected veteran status or on the basis of disability.\n\n - Owkin is a great place to work. As a coveted workplace we are, unfortunately, vulnerable to recruitment phishing scams. We urge all job seekers and candidates to be wary of potential scams. Most of these have individuals posing as representatives of prominent companies, including Owkin, with the aim of obtaining personal, sensitive, or financial information from applicants. These scams prey upon an individual’s desire to obtain a job and can sometimes “feel” like a genuine recruitment process. Some red flags are identified below. Should you encounter a recruitment process that claims to be for Owkin but is not consistent with the below, please do not provide any personal or financial information:\n\n - Legitimate Owkin recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn.\n\n - Communication is always through an official Owkin email address (from the @owkin.com http://owkin.com domain), over the phone or through our applicant tracking system (Greenhouse).\n\n - The Owkin talent team do use platforms such as LinkedIn and Job Teaser, however if you have any concern or doubt about this contact, please ask for them to send an email from @Owkin.com http://Owkin.com.\n\n - The Owkin talent team will not solicit personal data from candidates during the application phase including, but not limited to, date of birth, social security numbers, or bank account information;\n\n - Legitimate Owkin interviews may be conducted over the phone, in person, or via an approved enterprise videoconferencing service (Google Meets). They will not occur via Signal, Telegram or Messenger\n\n - Owkin offers of employment are based on merit and only extended once a candidate has interviewed with members of the talent and hiring team. Offers will be extended both verbally and in written format.\n\n\n\nIf you think that you have been a victim of fraud,\n\n - Check the identity of the talent team on LinkedIn\n\n - Check our senior team on our website https://owkin.com/team/\n\n - Check the existence of the position on our website: https://www.owkin.com/careers#current-opportunities\n\n - Notify Owkin's recruitment unit at this address hiring@owkin.com\n\n - contact the following authorities:\n   \n   - [FR] https://internet-signalement.gouv.fr/\n   \n   - [UK] https://www.actionfraud.police.uk/reporting-fraud-and-cyber-crime\n   \n   - [US] https://reportfraud.ftc.gov/"},{"id":"df08e875-432e-420f-ac18-543c07e0ee1b","title":"Scientist II Machine Learning Engineer (LLM & GenAI Specialist)","department":"R&TECH","team":"Frontier Research","employmentType":"FullTime","location":"Paris ","secondaryLocations":[{"location":"Germany","address":{"postalAddress":{"addressCountry":"Germany"}}},{"location":"UK","address":{"postalAddress":{"addressCountry":"United Kingdom"}}}],"publishedAt":"2026-07-15T09:57:33.259+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"75009","addressRegion":" ","streetAddress":"14/16 Bd Poissonnière","addressCountry":"France","addressLocality":"Paris"}},"jobUrl":"https://jobs.ashbyhq.com/owkin/df08e875-432e-420f-ac18-543c07e0ee1b","applyUrl":"https://jobs.ashbyhq.com/owkin/df08e875-432e-420f-ac18-543c07e0ee1b/application","descriptionHtml":"<h1>About us</h1><p style=\"min-height:1.5em\">Owkin is an agentic AI company pioneering Biological Artificial Superintelligence to solve problems in biology where human researchers alone have failed.<br />Owkin builds K Pro - an AI scientist for pharmaceutical research and strategic decision-making. K Pro orchestrates a suite of AI skills and tools to decode complex biology, accelerate research, and dramatically increase productivity.<br />K Pro is built on Owkin’s unrivalled multimodal patient data network, state-of-the-art AI for biology and a decade of experience working with pharmaceutical partners.</p><p style=\"min-height:1.5em\"><em><strong>Position is based in our Paris offices or remotely in France, UK, or Germany.</strong></em></p><p style=\"min-height:1.5em\"><em><strong>Please submit your CV in English</strong></em></p><p style=\"min-height:1.5em\"></p><h1>About the role:</h1><p style=\"min-height:1.5em\">We are seeking a highly skilled and experienced <strong>Scientist II Machine Learning Engineer</strong> to design, develop, and deploy cutting-edge AI solutions. In this role, you will focus heavily on Large Language Models (LLMs), Generative AI, and Advanced Deep Learning architectures. </p><p style=\"min-height:1.5em\">You will bridge the gap between experimental data science and production-ready ML systems. Working closely with our Data Science and Engineering teams, you will scale complex models, optimize training and inference pipelines, and leverage cloud ecosystems to deliver robust biomedical solutions. Experience handling health, clinical, or omics data (genomics, transcriptomics, proteomics, etc.) is a major plus.</p><p style=\"min-height:1.5em\"> </p><h1>In particular, you will:</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Develop scalable machine learning libraries, tooling, and research workflows in close partnership with research and data scientists.</p></li><li><p style=\"min-height:1.5em\">Shape research infrastructure requirements and drive tool and software choices in collaboration with the platform team.</p></li><li><p style=\"min-height:1.5em\">Champion software engineering best practices across the team, enabling researchers and scientists to write maintainable, testable, efficient, and scalable code.</p></li><li><p style=\"min-height:1.5em\">Design and enhance systems for experiment tracking, reproducibility, and end-to-end model lifecycle management.</p></li><li><p style=\"min-height:1.5em\">Contribute to and accelerate the rapid prototyping of novel models, helping bridge early research and robust implementation.</p></li><li><p style=\"min-height:1.5em\">Other Ad-hoc responsibilities, tasks and projects assigned by the management.</p></li></ul><p style=\"min-height:1.5em\">  </p><h1>About you</h1><p style=\"min-height:1.5em\">Required qualifications / experience:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Education:</strong> Master’s or Ph.D. in Computer Science, Data Science, or a related quantitative field with a strong focus on ML/AI.</p></li><li><p style=\"min-height:1.5em\"><strong>Experience:</strong> 5+ years of professional experience in software development with Python and a proven track record of deploying deep learning models into production.</p></li><li><p style=\"min-height:1.5em\"><strong>ML/DL Frameworks &amp; Ecosystems:</strong> Deep understanding of machine learning algorithms, statistical methods, and deep learning frameworks. Mastery of PyTorch or TensorFlow.</p></li><li><p style=\"min-height:1.5em\"><strong>LLM Specialization:</strong> Deep understanding of Transformer architectures, attention mechanisms, and the latest breakthroughs in Generative AI. Extensive experience with Hugging Face, with knowledge in agentic workflows and RAG.</p></li><li><p style=\"min-height:1.5em\"><strong>Cloud &amp; MLOps:</strong> Experience with cloud platforms (AWS, GCP, or Azure) and SageMaker</p></li><li><p style=\"min-height:1.5em\"><strong>Software Engineering Culture:</strong> Strong engineering practices including version control, comprehensive testing, CI/CD, and containerization (Docker).</p></li><li><p style=\"min-height:1.5em\"><strong>Workflow Optimization:</strong> Experience with distributed computing, distributed training strategies for massive datasets, and optimization of ML workflows (e.g., vLLM).</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Preferred qualifications/bonus:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Domain Expertise:</strong> Experience working with clinical or omics data (e.g., genomic sequencing, transcriptomics, electronic health records) and medical imaging processing and analysis.</p></li><li><p style=\"min-height:1.5em\">Contributions to open-source ML projects or research publications.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Soft skills and culture add:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Collaborative Mindset:</strong> Excellent problem-solving skills and the ability to analyze complex technical challenges. </p></li><li><p style=\"min-height:1.5em\"><strong>Strong communication skills:</strong> The ability to explain technical concepts to various stakeholders.</p></li><li><p style=\"min-height:1.5em\"><strong>Mentorship:</strong> Proactive approach to debugging complex distributed systems, mentoring team members in writing high-quality, maintainable software, and driving a strong technical culture.</p></li><li><p style=\"min-height:1.5em\"><strong>Autonomy:</strong> primarily autonomous and capable of being given tasks without excessive detail, able to figure out what to do and execute.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-HB1</p><p style=\"min-height:1.5em\"> </p><h1>What we offer</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Flexible work organization</p></li><li><p style=\"min-height:1.5em\">Friendly and informal working environment</p></li><li><p style=\"min-height:1.5em\">Opportunity to work with an international team with high technical and scientific backgrounds</p></li></ul><h1>Recruitment Process &amp; Security</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Please complete the form and submit your CV.</p></li><li><p style=\"min-height:1.5em\">Owkin is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, gender, sexual orientation, age, color, religion, national origin, protected veteran status or on the basis of disability.</p></li><li><p style=\"min-height:1.5em\">Owkin is a great place to work. As a coveted workplace we are, unfortunately, vulnerable to recruitment phishing scams. We urge all job seekers and candidates to be wary of potential scams. Most of these have individuals posing as representatives of prominent companies, including Owkin, with the aim of obtaining personal, sensitive, or financial information from applicants. These scams prey upon an individual’s desire to obtain a job and can sometimes “feel” like a genuine recruitment process. Some red flags are identified below. Should you encounter a recruitment process that claims to be for Owkin but is not consistent with the below, please do not provide any personal or financial information:</p></li><li><p style=\"min-height:1.5em\">Legitimate Owkin recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn.</p></li><li><p style=\"min-height:1.5em\">Communication is always through an official Owkin email address (from the @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://owkin.com\">owkin.com</a> domain), over the phone or through our applicant tracking system (Greenhouse).</p></li><li><p style=\"min-height:1.5em\">The Owkin talent team do use platforms such as LinkedIn and Job Teaser, however if you have any concern or doubt about this contact, please ask for them to send an email from @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://Owkin.com\">Owkin.com</a>.</p></li><li><p style=\"min-height:1.5em\">The Owkin talent team will not solicit personal data from candidates during the application phase including, but not limited to, date of birth, social security numbers, or bank account information;</p></li><li><p style=\"min-height:1.5em\">Legitimate Owkin interviews may be conducted over the phone, in person, or via an approved enterprise videoconferencing service (Google Meets). <strong>They will not occur via Signal, Telegram or Messenger</strong></p></li><li><p style=\"min-height:1.5em\">Owkin offers of employment are based on merit and only extended once a candidate has interviewed with members of the talent and hiring team. Offers will be extended both verbally and in written format.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">If you think that you have been a victim of fraud,</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Check the identity of the talent team on LinkedIn</p></li><li><p style=\"min-height:1.5em\">Check our senior team on our website <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://owkin.com/team/\"><u>https://owkin.com/team/</u></a></p></li><li><p style=\"min-height:1.5em\">Check the existence of the position on our website: <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.owkin.com/careers#current-opportunities\"><u>https://www.owkin.com/careers#current-opportunities</u></a></p></li><li><p style=\"min-height:1.5em\">Notify Owkin's recruitment unit at this address <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:hiring@owkin.com\"><u>hiring@owkin.com</u></a></p></li><li><p style=\"min-height:1.5em\">contact the following authorities:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">[FR] <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://internet-signalement.gouv.fr/\"><u>https://internet-signalement.gouv.fr/</u></a></p></li><li><p style=\"min-height:1.5em\">[UK] <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.actionfraud.police.uk/reporting-fraud-and-cyber-crime\"><u>https://www.actionfraud.police.uk/reporting-fraud-and-cyber-crime</u></a></p></li><li><p style=\"min-height:1.5em\">[US] <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://reportfraud.ftc.gov/\"><u>https://reportfraud.ftc.gov/</u></a></p></li></ul></li></ul>","descriptionPlain":"ABOUT US\n\nOwkin is an agentic AI company pioneering Biological Artificial Superintelligence to solve problems in biology where human researchers alone have failed.\nOwkin builds K Pro - an AI scientist for pharmaceutical research and strategic decision-making. K Pro orchestrates a suite of AI skills and tools to decode complex biology, accelerate research, and dramatically increase productivity.\nK Pro is built on Owkin’s unrivalled multimodal patient data network, state-of-the-art AI for biology and a decade of experience working with pharmaceutical partners.\n\nPosition is based in our Paris offices or remotely in France, UK, or Germany.\n\nPlease submit your CV in English\n\n\n\n\nABOUT THE ROLE:\n\nWe are seeking a highly skilled and experienced Scientist II Machine Learning Engineer to design, develop, and deploy cutting-edge AI solutions. In this role, you will focus heavily on Large Language Models (LLMs), Generative AI, and Advanced Deep Learning architectures. \n\nYou will bridge the gap between experimental data science and production-ready ML systems. Working closely with our Data Science and Engineering teams, you will scale complex models, optimize training and inference pipelines, and leverage cloud ecosystems to deliver robust biomedical solutions. Experience handling health, clinical, or omics data (genomics, transcriptomics, proteomics, etc.) is a major plus.\n\n \n\n\nIN PARTICULAR, YOU WILL:\n\n - Develop scalable machine learning libraries, tooling, and research workflows in close partnership with research and data scientists.\n\n - Shape research infrastructure requirements and drive tool and software choices in collaboration with the platform team.\n\n - Champion software engineering best practices across the team, enabling researchers and scientists to write maintainable, testable, efficient, and scalable code.\n\n - Design and enhance systems for experiment tracking, reproducibility, and end-to-end model lifecycle management.\n\n - Contribute to and accelerate the rapid prototyping of novel models, helping bridge early research and robust implementation.\n\n - Other Ad-hoc responsibilities, tasks and projects assigned by the management.\n\n  \n\n\nABOUT YOU\n\nRequired qualifications / experience:\n\n - Education: Master’s or Ph.D. in Computer Science, Data Science, or a related quantitative field with a strong focus on ML/AI.\n\n - Experience: 5+ years of professional experience in software development with Python and a proven track record of deploying deep learning models into production.\n\n - ML/DL Frameworks & Ecosystems: Deep understanding of machine learning algorithms, statistical methods, and deep learning frameworks. Mastery of PyTorch or TensorFlow.\n\n - LLM Specialization: Deep understanding of Transformer architectures, attention mechanisms, and the latest breakthroughs in Generative AI. Extensive experience with Hugging Face, with knowledge in agentic workflows and RAG.\n\n - Cloud & MLOps: Experience with cloud platforms (AWS, GCP, or Azure) and SageMaker\n\n - Software Engineering Culture: Strong engineering practices including version control, comprehensive testing, CI/CD, and containerization (Docker).\n\n - Workflow Optimization: Experience with distributed computing, distributed training strategies for massive datasets, and optimization of ML workflows (e.g., vLLM).\n\n\n\nPreferred qualifications/bonus:\n\n - Domain Expertise: Experience working with clinical or omics data (e.g., genomic sequencing, transcriptomics, electronic health records) and medical imaging processing and analysis.\n\n - Contributions to open-source ML projects or research publications.\n\n\n\nSoft skills and culture add:\n\n - Collaborative Mindset: Excellent problem-solving skills and the ability to analyze complex technical challenges. \n\n - Strong communication skills: The ability to explain technical concepts to various stakeholders.\n\n - Mentorship: Proactive approach to debugging complex distributed systems, mentoring team members in writing high-quality, maintainable software, and driving a strong technical culture.\n\n - Autonomy: primarily autonomous and capable of being given tasks without excessive detail, able to figure out what to do and execute.\n\n\n\n\n\n#LI-HB1\n\n \n\n\nWHAT WE OFFER\n\n - Flexible work organization\n\n - Friendly and informal working environment\n\n - Opportunity to work with an international team with high technical and scientific backgrounds\n\n\nRECRUITMENT PROCESS & SECURITY\n\n - Please complete the form and submit your CV.\n\n - Owkin is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, gender, sexual orientation, age, color, religion, national origin, protected veteran status or on the basis of disability.\n\n - Owkin is a great place to work. As a coveted workplace we are, unfortunately, vulnerable to recruitment phishing scams. We urge all job seekers and candidates to be wary of potential scams. Most of these have individuals posing as representatives of prominent companies, including Owkin, with the aim of obtaining personal, sensitive, or financial information from applicants. These scams prey upon an individual’s desire to obtain a job and can sometimes “feel” like a genuine recruitment process. Some red flags are identified below. Should you encounter a recruitment process that claims to be for Owkin but is not consistent with the below, please do not provide any personal or financial information:\n\n - Legitimate Owkin recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn.\n\n - Communication is always through an official Owkin email address (from the @owkin.com http://owkin.com domain), over the phone or through our applicant tracking system (Greenhouse).\n\n - The Owkin talent team do use platforms such as LinkedIn and Job Teaser, however if you have any concern or doubt about this contact, please ask for them to send an email from @Owkin.com http://Owkin.com.\n\n - The Owkin talent team will not solicit personal data from candidates during the application phase including, but not limited to, date of birth, social security numbers, or bank account information;\n\n - Legitimate Owkin interviews may be conducted over the phone, in person, or via an approved enterprise videoconferencing service (Google Meets). They will not occur via Signal, Telegram or Messenger\n\n - Owkin offers of employment are based on merit and only extended once a candidate has interviewed with members of the talent and hiring team. Offers will be extended both verbally and in written format.\n\n\n\nIf you think that you have been a victim of fraud,\n\n - Check the identity of the talent team on LinkedIn\n\n - Check our senior team on our website https://owkin.com/team/\n\n - Check the existence of the position on our website: https://www.owkin.com/careers#current-opportunities\n\n - Notify Owkin's recruitment unit at this address hiring@owkin.com\n\n - contact the following authorities:\n   \n   - [FR] https://internet-signalement.gouv.fr/\n   \n   - [UK] https://www.actionfraud.police.uk/reporting-fraud-and-cyber-crime\n   \n   - [US] https://reportfraud.ftc.gov/"},{"id":"f0a20013-65f6-4d72-90d8-4d051021c95c","title":"Customer Support Specialist","department":"R&TECH","team":"Product/Eng Ops","employmentType":"FullTime","location":"Paris ","secondaryLocations":[{"location":"Germany","address":{"postalAddress":{"addressCountry":"Germany"}}},{"location":"France","address":{"postalAddress":{"addressCountry":"France"}}},{"location":"UK","address":{"postalAddress":{"addressCountry":"United Kingdom"}}}],"publishedAt":"2026-10-02T15:41:14.055+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"75009","addressRegion":" ","streetAddress":"14/16 Bd Poissonnière","addressCountry":"France","addressLocality":"Paris"}},"jobUrl":"https://jobs.ashbyhq.com/owkin/f0a20013-65f6-4d72-90d8-4d051021c95c","applyUrl":"https://jobs.ashbyhq.com/owkin/f0a20013-65f6-4d72-90d8-4d051021c95c/application","descriptionHtml":"<h1>About us</h1><p style=\"min-height:1.5em\">Owkin is an agentic AI company pioneering Biological Artificial Superintelligence to solve problems in biology where human researchers alone have failed.<br />Owkin builds K Pro - an AI scientist for pharmaceutical research and strategic decision-making. K Pro orchestrates a suite of AI skills and tools to decode complex biology, accelerate research, and dramatically increase productivity.<br />K Pro is built on Owkin’s unrivalled multimodal patient data network, state-of-the-art AI for biology and a decade of experience working with pharmaceutical partners.</p><p style=\"min-height:1.5em\"><em><strong>Position is based in our Paris office or remotely in France, UK or Germany.</strong></em></p><p style=\"min-height:1.5em\"><em><strong>Please submit your CV in English</strong></em></p><p style=\"min-height:1.5em\"></p><h1>About the role:</h1><p style=\"min-height:1.5em\">Owkin is looking for a Customer Support Specialist to own first-level support for K-Pro, Owkin's AI research platform for biopharma R&amp;D, used by AstraZeneca, Sanofi, Servier and Boehringer Ingelheim.</p><p style=\"min-height:1.5em\">Our clients have made major investments to access K-Pro, and their contracts come with strict response and resolution SLAs. You will be their first point of contact during business hours: the person who understands their problem quickly, keeps them informed, and gets the right engineering, product or customer success people moving. You will also help shape how support works at Owkin, including where AI and agentisation make it better.</p><p style=\"min-height:1.5em\"> </p><h1>In particular, you will:</h1><p style=\"min-height:1.5em\"></p><h3>Own the support flow</h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own incoming tickets during business hours as the first line of support for all K-Pro clients</p></li><li><p style=\"min-height:1.5em\">Triage every ticket: set priority (P1 to P4) and the impacted service, and route it to the right team</p></li><li><p style=\"min-height:1.5em\">Keep SLAs on track: follow up on open tickets, escalate early when a deadline is at risk</p></li><li><p style=\"min-height:1.5em\">Communicate clear, timely updates to users and CSMs throughout the ticket lifecycled </p></li></ul><h3> Go deep on the product</h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Diagnose issues directly with users: reproduce bugs, check data and configurations, and give engineers a clean, actionable report</p></li><li><p style=\"min-height:1.5em\">Learn K-Pro in depth (its features, the datasets clients use, how login, API access, exports and permissions work, and the research questions clients bring to it) so you can resolve most issues without escalating</p></li><li><p style=\"min-height:1.5em\">Recognise when a result looks scientifically wrong and when it's a usage question</p></li></ul><h3>Turn support into insight</h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Act as the Customer Success team's eyes on support: flag critical tickets, recurring issues, and signs that a client is becoming dissatisfied, so CSMs can act early</p></li><li><p style=\"min-height:1.5em\">Spot patterns across tickets and turn them into product feedback, doc updates or process fixes</p></li><li><p style=\"min-height:1.5em\">Track and report on support metrics (response time, SLA compliance, first contact resolution, volume) and give actionable insights to the team.</p></li></ul><h3>Own the knowledge base</h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own the K-Pro help center: write, update and remove articles as new issues are resolved</p></li><li><p style=\"min-height:1.5em\">Turn one-off fixes into reusable answers for clients and for the support team</p></li></ul><h3>Improve support with AI</h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Identify where automation and AI tools (triage, routing, response drafting, knowledge retrieval) would save time or improve quality</p></li><li><p style=\"min-height:1.5em\">Work with R&amp;Tech Operations to build, test and improve these workflows</p></li></ul><p style=\"min-height:1.5em\"> </p><h1>About you</h1><p style=\"min-height:1.5em\">Required qualifications / experience:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Proven technical support or customer support for B2B software, ideally SaaS, with enterprise clients</p></li><li><p style=\"min-height:1.5em\">A  track record handling SLA-bound support with demanding customers, and staying calm under pressure</p></li><li><p style=\"min-height:1.5em\">Strong technical curiosity: comfortable with APIs, logs, data and configurations; basic SQL or scripting is a plus</p></li><li><p style=\"min-height:1.5em\">Hands-on experience with AI tooling and building or improving agentic support workflows (AI-assisted triage, automated routing, LLM-powered drafting), and the judgment to know when automation fits</p></li><li><p style=\"min-height:1.5em\">Excellent written and verbal communication, able to explain technical issues to scientists and to engineers alike</p></li><li><p style=\"min-height:1.5em\">Experience with support tooling such as Zendesk, Linear and PagerDuty, or equivalent</p></li><li><p style=\"min-height:1.5em\">Able to follow runbooks and escalation paths, and to know when to deviate from them</p></li><li><p style=\"min-height:1.5em\">A habit of turning fixes into documentation and patterns into insights</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Preferred qualifications/bonus:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience in life sciences, biopharma or another regulated industry is a strong plus</p></li></ul><p style=\"min-height:1.5em\"></p><h3>What success looks like in your first 6 months</h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You handle the full ticket flow for all K-Pro clients with SLAs met</p></li><li><p style=\"min-height:1.5em\">CSMs rely on your signals to anticipate account risks</p></li><li><p style=\"min-height:1.5em\">The help center covers the most frequent ticket types</p></li><li><p style=\"min-height:1.5em\">You have shipped at least one automation that measurably improves support </p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-HB1</p><p style=\"min-height:1.5em\"> </p><h1>What we offer</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Flexible work organization</p></li><li><p style=\"min-height:1.5em\">Friendly and informal working environment</p></li><li><p style=\"min-height:1.5em\">Opportunity to work with an international team with high technical and scientific backgrounds</p></li></ul><h1>Recruitment Process &amp; Security</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Please complete the form and submit your CV.</p></li><li><p style=\"min-height:1.5em\">Owkin is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, gender, sexual orientation, age, color, religion, national origin, protected veteran status or on the basis of disability.</p></li><li><p style=\"min-height:1.5em\">Owkin is a great place to work. As a coveted workplace we are, unfortunately, vulnerable to recruitment phishing scams. We urge all job seekers and candidates to be wary of potential scams. Most of these have individuals posing as representatives of prominent companies, including Owkin, with the aim of obtaining personal, sensitive, or financial information from applicants. These scams prey upon an individual’s desire to obtain a job and can sometimes “feel” like a genuine recruitment process. Some red flags are identified below. Should you encounter a recruitment process that claims to be for Owkin but is not consistent with the below, please do not provide any personal or financial information:</p></li><li><p style=\"min-height:1.5em\">Legitimate Owkin recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn.</p></li><li><p style=\"min-height:1.5em\">Communication is always through an official Owkin email address (from the @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://owkin.com\">owkin.com</a> domain), over the phone or through our applicant tracking system (Greenhouse).</p></li><li><p style=\"min-height:1.5em\">The Owkin talent team do use platforms such as LinkedIn and Job Teaser, however if you have any concern or doubt about this contact, please ask for them to send an email from @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://Owkin.com\">Owkin.com</a>.</p></li><li><p style=\"min-height:1.5em\">The Owkin talent team will not solicit personal data from candidates during the application phase including, but not limited to, date of birth, social security numbers, or bank account information;</p></li><li><p style=\"min-height:1.5em\">Legitimate Owkin interviews may be conducted over the phone, in person, or via an approved enterprise videoconferencing service (Google Meets). <strong>They will not occur via Signal, Telegram or Messenger</strong></p></li><li><p style=\"min-height:1.5em\">Owkin offers of employment are based on merit and only extended once a candidate has interviewed with members of the talent and hiring team. Offers will be extended both verbally and in written format.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">If you think that you have been a victim of fraud,</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Check the identity of the talent team on LinkedIn</p></li><li><p style=\"min-height:1.5em\">Check our senior team on our website <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://owkin.com/team/\"><u>https://owkin.com/team/</u></a></p></li><li><p style=\"min-height:1.5em\">Check the existence of the position on our website: <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.owkin.com/careers#current-opportunities\"><u>https://www.owkin.com/careers#current-opportunities</u></a></p></li><li><p style=\"min-height:1.5em\">Notify Owkin's recruitment unit at this address <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:hiring@owkin.com\"><u>hiring@owkin.com</u></a></p></li><li><p style=\"min-height:1.5em\">contact the following authorities:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">[FR] <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://internet-signalement.gouv.fr/\"><u>https://internet-signalement.gouv.fr/</u></a></p></li><li><p style=\"min-height:1.5em\">[UK] <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.actionfraud.police.uk/reporting-fraud-and-cyber-crime\"><u>https://www.actionfraud.police.uk/reporting-fraud-and-cyber-crime</u></a></p></li><li><p style=\"min-height:1.5em\">[US] <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://reportfraud.ftc.gov/\"><u>https://reportfraud.ftc.gov/</u></a></p></li></ul></li></ul>","descriptionPlain":"ABOUT US\n\nOwkin is an agentic AI company pioneering Biological Artificial Superintelligence to solve problems in biology where human researchers alone have failed.\nOwkin builds K Pro - an AI scientist for pharmaceutical research and strategic decision-making. K Pro orchestrates a suite of AI skills and tools to decode complex biology, accelerate research, and dramatically increase productivity.\nK Pro is built on Owkin’s unrivalled multimodal patient data network, state-of-the-art AI for biology and a decade of experience working with pharmaceutical partners.\n\nPosition is based in our Paris office or remotely in France, UK or Germany.\n\nPlease submit your CV in English\n\n\n\n\nABOUT THE ROLE:\n\nOwkin is looking for a Customer Support Specialist to own first-level support for K-Pro, Owkin's AI research platform for biopharma R&D, used by AstraZeneca, Sanofi, Servier and Boehringer Ingelheim.\n\nOur clients have made major investments to access K-Pro, and their contracts come with strict response and resolution SLAs. You will be their first point of contact during business hours: the person who understands their problem quickly, keeps them informed, and gets the right engineering, product or customer success people moving. You will also help shape how support works at Owkin, including where AI and agentisation make it better.\n\n \n\n\nIN PARTICULAR, YOU WILL:\n\n\n\n\nOWN THE SUPPORT FLOW\n\n - Own incoming tickets during business hours as the first line of support for all K-Pro clients\n\n - Triage every ticket: set priority (P1 to P4) and the impacted service, and route it to the right team\n\n - Keep SLAs on track: follow up on open tickets, escalate early when a deadline is at risk\n\n - Communicate clear, timely updates to users and CSMs throughout the ticket lifecycled \n\n\n GO DEEP ON THE PRODUCT\n\n - Diagnose issues directly with users: reproduce bugs, check data and configurations, and give engineers a clean, actionable report\n\n - Learn K-Pro in depth (its features, the datasets clients use, how login, API access, exports and permissions work, and the research questions clients bring to it) so you can resolve most issues without escalating\n\n - Recognise when a result looks scientifically wrong and when it's a usage question\n\n\nTURN SUPPORT INTO INSIGHT\n\n - Act as the Customer Success team's eyes on support: flag critical tickets, recurring issues, and signs that a client is becoming dissatisfied, so CSMs can act early\n\n - Spot patterns across tickets and turn them into product feedback, doc updates or process fixes\n\n - Track and report on support metrics (response time, SLA compliance, first contact resolution, volume) and give actionable insights to the team.\n\n\nOWN THE KNOWLEDGE BASE\n\n - Own the K-Pro help center: write, update and remove articles as new issues are resolved\n\n - Turn one-off fixes into reusable answers for clients and for the support team\n\n\nIMPROVE SUPPORT WITH AI\n\n - Identify where automation and AI tools (triage, routing, response drafting, knowledge retrieval) would save time or improve quality\n\n - Work with R&Tech Operations to build, test and improve these workflows\n\n \n\n\nABOUT YOU\n\nRequired qualifications / experience:\n\n - Proven technical support or customer support for B2B software, ideally SaaS, with enterprise clients\n\n - A  track record handling SLA-bound support with demanding customers, and staying calm under pressure\n\n - Strong technical curiosity: comfortable with APIs, logs, data and configurations; basic SQL or scripting is a plus\n\n - Hands-on experience with AI tooling and building or improving agentic support workflows (AI-assisted triage, automated routing, LLM-powered drafting), and the judgment to know when automation fits\n\n - Excellent written and verbal communication, able to explain technical issues to scientists and to engineers alike\n\n - Experience with support tooling such as Zendesk, Linear and PagerDuty, or equivalent\n\n - Able to follow runbooks and escalation paths, and to know when to deviate from them\n\n - A habit of turning fixes into documentation and patterns into insights\n\n\n\nPreferred qualifications/bonus:\n\n - Experience in life sciences, biopharma or another regulated industry is a strong plus\n\n\n\n\nWHAT SUCCESS LOOKS LIKE IN YOUR FIRST 6 MONTHS\n\n - You handle the full ticket flow for all K-Pro clients with SLAs met\n\n - CSMs rely on your signals to anticipate account risks\n\n - The help center covers the most frequent ticket types\n\n - You have shipped at least one automation that measurably improves support \n\n\n\n#LI-HB1\n\n \n\n\nWHAT WE OFFER\n\n - Flexible work organization\n\n - Friendly and informal working environment\n\n - Opportunity to work with an international team with high technical and scientific backgrounds\n\n\nRECRUITMENT PROCESS & SECURITY\n\n - Please complete the form and submit your CV.\n\n - Owkin is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, gender, sexual orientation, age, color, religion, national origin, protected veteran status or on the basis of disability.\n\n - Owkin is a great place to work. As a coveted workplace we are, unfortunately, vulnerable to recruitment phishing scams. We urge all job seekers and candidates to be wary of potential scams. Most of these have individuals posing as representatives of prominent companies, including Owkin, with the aim of obtaining personal, sensitive, or financial information from applicants. These scams prey upon an individual’s desire to obtain a job and can sometimes “feel” like a genuine recruitment process. Some red flags are identified below. Should you encounter a recruitment process that claims to be for Owkin but is not consistent with the below, please do not provide any personal or financial information:\n\n - Legitimate Owkin recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn.\n\n - Communication is always through an official Owkin email address (from the @owkin.com http://owkin.com domain), over the phone or through our applicant tracking system (Greenhouse).\n\n - The Owkin talent team do use platforms such as LinkedIn and Job Teaser, however if you have any concern or doubt about this contact, please ask for them to send an email from @Owkin.com http://Owkin.com.\n\n - The Owkin talent team will not solicit personal data from candidates during the application phase including, but not limited to, date of birth, social security numbers, or bank account information;\n\n - Legitimate Owkin interviews may be conducted over the phone, in person, or via an approved enterprise videoconferencing service (Google Meets). They will not occur via Signal, Telegram or Messenger\n\n - Owkin offers of employment are based on merit and only extended once a candidate has interviewed with members of the talent and hiring team. Offers will be extended both verbally and in written format.\n\n\n\nIf you think that you have been a victim of fraud,\n\n - Check the identity of the talent team on LinkedIn\n\n - Check our senior team on our website https://owkin.com/team/\n\n - Check the existence of the position on our website: https://www.owkin.com/careers#current-opportunities\n\n - Notify Owkin's recruitment unit at this address hiring@owkin.com\n\n - contact the following authorities:\n   \n   - [FR] https://internet-signalement.gouv.fr/\n   \n   - [UK] https://www.actionfraud.police.uk/reporting-fraud-and-cyber-crime\n   \n   - [US] https://reportfraud.ftc.gov/"},{"id":"b05c8f21-00bd-4d14-930b-f16c31803fd8","title":"Director, Life Science & Biopharma Accounts","department":"REVENUE","team":"Health revenue","employmentType":"FullTime","location":"UK","secondaryLocations":[],"publishedAt":"2026-09-28T15:28:42.342+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United Kingdom"}},"jobUrl":"https://jobs.ashbyhq.com/owkin/b05c8f21-00bd-4d14-930b-f16c31803fd8","applyUrl":"https://jobs.ashbyhq.com/owkin/b05c8f21-00bd-4d14-930b-f16c31803fd8/application","descriptionHtml":"<h1>About us</h1><p style=\"min-height:1.5em\">Owkin is an agentic AI company pioneering Biological Artificial Superintelligence to solve problems in biology where human researchers alone have failed.<br />Owkin builds K Pro - an AI scientist for pharmaceutical research and strategic decision-making. K Pro orchestrates a suite of AI skills and tools to decode complex biology, accelerate research, and dramatically increase productivity.<br />K Pro is built on Owkin’s unrivalled multimodal patient data network, state-of-the-art AI for biology and a decade of experience working with pharmaceutical partners.</p><p style=\"min-height:1.5em\"><em><strong>The position can be based remotely in the UK, with a strong focus on the US market</strong></em></p><p style=\"min-height:1.5em\"><em><strong>Please submit your CV in English</strong></em></p><p style=\"min-height:1.5em\"></p><h1>About the role:</h1><p style=\"min-height:1.5em\">Owkin is looking for a sales professional to join our commercial team. Targeting  pharmaceutical companies, biotech companies, CROs, VC/PE firms and selected investor-backed life sciences organizations, you'll have a particular focus on the North American markets. </p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\">This is a new business development focused, individual contributor role, perfect for someone who enjoys creating commercial opportunities from the ground up while working closely with colleagues across Sales, Partnerships, Technical Sales, Product, Delivery and Marketing. You will identify and build relationships with scientific, digital, innovation, commercial, and executive stakeholders, and guide complex opportunities from first conversation through contract signature.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\">You’ll be selling solutions more than simply a technology platform. Your role will be to help customers understand how K Pro can support their challenges in areas such as drug discovery, translational research, clinical development, and portfolio decision-making. In turn, your customer insight will help the wider commercial team recognise market demand and refine our proposition, messaging, and approach.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\">You will be able to engage credibly with life sciences customers, ask the right questions, identify value quickly, and move opportunities forward to conclusion. Every success moves you towards winning the large partnership opportunities that Owkin is achieving with K Pro. </p><p style=\"min-height:1.5em\"> </p><h1>In particular, you will:</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own a focused portfolio of target accounts, with a strong emphasis on the North American market and aligned with the wider sales strategy and team priorities.</p></li><li><p style=\"min-height:1.5em\">Generate and qualify pipeline within your portfolio through proactive prospecting, referrals, networks, events, and account-based activity.</p></li><li><p style=\"min-height:1.5em\">Open and develop relationships with senior stakeholders across pharmaceutical, biotech, CRO and VC/PE organizations.</p></li><li><p style=\"min-height:1.5em\">Own the full sales cycle, from qualification and discovery through proposal, negotiation and close.</p></li><li><p style=\"min-height:1.5em\">Lead consultative conversations that uncover scientific, operational, and business priorities.</p></li><li><p style=\"min-height:1.5em\">Translate customer needs into clear proposals, business cases, pilots, feasibility studies, or broader Owkin K Pro opportunities.</p></li><li><p style=\"min-height:1.5em\">Work with Technical Sales, Product, Delivery, Legal, Finance, and Marketing to shape practical solutions and move deals forward.</p></li><li><p style=\"min-height:1.5em\">Build internal champions and maintain momentum across complex, multi-stakeholder sales cycles.</p></li><li><p style=\"min-height:1.5em\">Keep CRM activity, pipeline, and forecasts accurate.</p></li><li><p style=\"min-height:1.5em\">Bring customer feedback and market intelligence back to Sales, Marketing, Product, and leadership.</p></li><li><p style=\"min-height:1.5em\">Help refine our positioning, target segments, sales materials, and commercial approach as our markets develop.</p></li></ul><p style=\"min-height:1.5em\"> </p><h1>About you</h1><p style=\"min-height:1.5em\"></p><h2>Required qualifications / experience:</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">A track record in winning new business in the USA within complex B2B sales, strategic account development, or consultative selling environments.</p></li><li><p style=\"min-height:1.5em\">Experience in proactively creating pipelines and closing opportunities with multiple stakeholders.</p></li><li><p style=\"min-height:1.5em\">Familiarity with life sciences, healthcare, technology, data, AI, SaaS, research services, or other technically complex environments; an established platform of connections in these arenas would bring a significant advantage.</p></li><li><p style=\"min-height:1.5em\">A demonstrated ability to engage credibly with both scientific and business audiences.</p></li><li><p style=\"min-height:1.5em\">Strong prospecting, discovery, qualification, presentation, negotiation, and value-selling skills.</p></li><li><p style=\"min-height:1.5em\">Commercial judgment and the ability to identify where Owkin can create differentiated value.</p></li><li><p style=\"min-height:1.5em\">Curiosity, resilience, and the ability to operate with autonomy in a fast-moving company.</p></li><li><p style=\"min-height:1.5em\">Rigorous efficiency in how you plan, prioritise and execute your sales and development activities.</p></li><li><p style=\"min-height:1.5em\">Experience using Salesforce or a similar CRM, with sound forecasting and pipeline discipline.</p></li><li><p style=\"min-height:1.5em\">Willingness to travel internationally as needed.</p></li></ul><p style=\"min-height:1.5em\"> </p><h2>Preferred qualifications/bonus:</h2><p style=\"min-height:1.5em\">Experience in at least one of the following would be advantageous: </p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Pharmaceutical R&amp;D, biotech, CROs, AI or data platforms, drug discovery, clinical development, biomedical research, investment or PE/VC backed life sciences firms. </p></li><li><p style=\"min-height:1.5em\">An academic background in life sciences, technology, or business is welcome but not essential.</p></li></ul><p style=\"min-height:1.5em\"></p><h1>What success could look like in the first 3, 6 to 9 months</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Clear insight into customer needs, competitive differentiation, and the strongest use cases for Owkin and, in particular, K Pro.</p></li><li><p style=\"min-height:1.5em\">A focused portfolio of target accounts, a qualified pipeline aligned with team priorities and a plan of priorities and engagement tactics.</p></li><li><p style=\"min-height:1.5em\">Rekindled existing connections and built new relationships leading to commercial opportunities across priority customer segments.</p></li><li><p style=\"min-height:1.5em\">Early wins through pilots, feasibility studies, or broader solution engagements.</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\">This is an opportunity to join a high-performing commercial team at an important stage in K Pro’s development. You will have the autonomy to build relationships and create opportunities within your portfolio, while working closely with colleagues across Sales, Partnerships, Product, Technical Sales, Delivery, and Marketing to develop the strongest approach for our customers.</p><h1></h1><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\">#LI-HB1</p><h1>What we offer</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Flexible work organization</p></li><li><p style=\"min-height:1.5em\">Friendly and informal working environment</p></li><li><p style=\"min-height:1.5em\">Opportunity to work with an international team with high technical and scientific backgrounds</p></li></ul><h1>Recruitment Process &amp; Security</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Please complete the form and submit your CV.</p></li><li><p style=\"min-height:1.5em\">Owkin is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, gender, sexual orientation, age, color, religion, national origin, protected veteran status or on the basis of disability.</p></li><li><p style=\"min-height:1.5em\">Owkin is a great place to work. As a coveted workplace we are, unfortunately, vulnerable to recruitment phishing scams. We urge all job seekers and candidates to be wary of potential scams. Most of these have individuals posing as representatives of prominent companies, including Owkin, with the aim of obtaining personal, sensitive, or financial information from applicants. These scams prey upon an individual’s desire to obtain a job and can sometimes “feel” like a genuine recruitment process. Some red flags are identified below. Should you encounter a recruitment process that claims to be for Owkin but is not consistent with the below, please do not provide any personal or financial information:</p></li><li><p style=\"min-height:1.5em\">Legitimate Owkin recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn.</p></li><li><p style=\"min-height:1.5em\">Communication is always through an official Owkin email address (from the @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://owkin.com\">owkin.com</a> domain), over the phone or through our applicant tracking system (Greenhouse).</p></li><li><p style=\"min-height:1.5em\">The Owkin talent team do use platforms such as LinkedIn and Job Teaser, however if you have any concern or doubt about this contact, please ask for them to send an email from @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://Owkin.com\">Owkin.com</a>.</p></li><li><p style=\"min-height:1.5em\">The Owkin talent team will not solicit personal data from candidates during the application phase including, but not limited to, date of birth, social security numbers, or bank account information;</p></li><li><p style=\"min-height:1.5em\">Legitimate Owkin interviews may be conducted over the phone, in person, or via an approved enterprise videoconferencing service (Google Meets). <strong>They will not occur via Signal, Telegram or Messenger</strong></p></li><li><p style=\"min-height:1.5em\">Owkin offers of employment are based on merit and only extended once a candidate has interviewed with members of the talent and hiring team. Offers will be extended both verbally and in written format.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">If you think that you have been a victim of fraud,</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Check the identity of the talent team on LinkedIn</p></li><li><p style=\"min-height:1.5em\">Check our senior team on our website <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://owkin.com/team/\"><u>https://owkin.com/team/</u></a></p></li><li><p style=\"min-height:1.5em\">Check the existence of the position on our website: <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.owkin.com/careers#current-opportunities\"><u>https://www.owkin.com/careers#current-opportunities</u></a></p></li><li><p style=\"min-height:1.5em\">Notify Owkin's recruitment unit at this address <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:hiring@owkin.com\"><u>hiring@owkin.com</u></a></p></li><li><p style=\"min-height:1.5em\">contact the following authorities:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">[FR] <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://internet-signalement.gouv.fr/\"><u>https://internet-signalement.gouv.fr/</u></a></p></li><li><p style=\"min-height:1.5em\">[UK] <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.actionfraud.police.uk/reporting-fraud-and-cyber-crime\"><u>https://www.actionfraud.police.uk/reporting-fraud-and-cyber-crime</u></a></p></li><li><p style=\"min-height:1.5em\">[US] <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://reportfraud.ftc.gov/\"><u>https://reportfraud.ftc.gov/</u></a></p></li></ul></li></ul>","descriptionPlain":"ABOUT US\n\nOwkin is an agentic AI company pioneering Biological Artificial Superintelligence to solve problems in biology where human researchers alone have failed.\nOwkin builds K Pro - an AI scientist for pharmaceutical research and strategic decision-making. K Pro orchestrates a suite of AI skills and tools to decode complex biology, accelerate research, and dramatically increase productivity.\nK Pro is built on Owkin’s unrivalled multimodal patient data network, state-of-the-art AI for biology and a decade of experience working with pharmaceutical partners.\n\nThe position can be based remotely in the UK, with a strong focus on the US market\n\nPlease submit your CV in English\n\n\n\n\nABOUT THE ROLE:\n\nOwkin is looking for a sales professional to join our commercial team. Targeting  pharmaceutical companies, biotech companies, CROs, VC/PE firms and selected investor-backed life sciences organizations, you'll have a particular focus on the North American markets. \n\n \n\nThis is a new business development focused, individual contributor role, perfect for someone who enjoys creating commercial opportunities from the ground up while working closely with colleagues across Sales, Partnerships, Technical Sales, Product, Delivery and Marketing. You will identify and build relationships with scientific, digital, innovation, commercial, and executive stakeholders, and guide complex opportunities from first conversation through contract signature.\n\n \n\nYou’ll be selling solutions more than simply a technology platform. Your role will be to help customers understand how K Pro can support their challenges in areas such as drug discovery, translational research, clinical development, and portfolio decision-making. In turn, your customer insight will help the wider commercial team recognise market demand and refine our proposition, messaging, and approach.\n\n \n\nYou will be able to engage credibly with life sciences customers, ask the right questions, identify value quickly, and move opportunities forward to conclusion. Every success moves you towards winning the large partnership opportunities that Owkin is achieving with K Pro. \n\n \n\n\nIN PARTICULAR, YOU WILL:\n\n - Own a focused portfolio of target accounts, with a strong emphasis on the North American market and aligned with the wider sales strategy and team priorities.\n\n - Generate and qualify pipeline within your portfolio through proactive prospecting, referrals, networks, events, and account-based activity.\n\n - Open and develop relationships with senior stakeholders across pharmaceutical, biotech, CRO and VC/PE organizations.\n\n - Own the full sales cycle, from qualification and discovery through proposal, negotiation and close.\n\n - Lead consultative conversations that uncover scientific, operational, and business priorities.\n\n - Translate customer needs into clear proposals, business cases, pilots, feasibility studies, or broader Owkin K Pro opportunities.\n\n - Work with Technical Sales, Product, Delivery, Legal, Finance, and Marketing to shape practical solutions and move deals forward.\n\n - Build internal champions and maintain momentum across complex, multi-stakeholder sales cycles.\n\n - Keep CRM activity, pipeline, and forecasts accurate.\n\n - Bring customer feedback and market intelligence back to Sales, Marketing, Product, and leadership.\n\n - Help refine our positioning, target segments, sales materials, and commercial approach as our markets develop.\n\n \n\n\nABOUT YOU\n\n\n\n\nREQUIRED QUALIFICATIONS / EXPERIENCE:\n\n - A track record in winning new business in the USA within complex B2B sales, strategic account development, or consultative selling environments.\n\n - Experience in proactively creating pipelines and closing opportunities with multiple stakeholders.\n\n - Familiarity with life sciences, healthcare, technology, data, AI, SaaS, research services, or other technically complex environments; an established platform of connections in these arenas would bring a significant advantage.\n\n - A demonstrated ability to engage credibly with both scientific and business audiences.\n\n - Strong prospecting, discovery, qualification, presentation, negotiation, and value-selling skills.\n\n - Commercial judgment and the ability to identify where Owkin can create differentiated value.\n\n - Curiosity, resilience, and the ability to operate with autonomy in a fast-moving company.\n\n - Rigorous efficiency in how you plan, prioritise and execute your sales and development activities.\n\n - Experience using Salesforce or a similar CRM, with sound forecasting and pipeline discipline.\n\n - Willingness to travel internationally as needed.\n\n \n\n\nPREFERRED QUALIFICATIONS/BONUS:\n\nExperience in at least one of the following would be advantageous: \n\n - Pharmaceutical R&D, biotech, CROs, AI or data platforms, drug discovery, clinical development, biomedical research, investment or PE/VC backed life sciences firms. \n\n - An academic background in life sciences, technology, or business is welcome but not essential.\n\n\n\n\nWHAT SUCCESS COULD LOOK LIKE IN THE FIRST 3, 6 TO 9 MONTHS\n\n - Clear insight into customer needs, competitive differentiation, and the strongest use cases for Owkin and, in particular, K Pro.\n\n - A focused portfolio of target accounts, a qualified pipeline aligned with team priorities and a plan of priorities and engagement tactics.\n\n - Rekindled existing connections and built new relationships leading to commercial opportunities across priority customer segments.\n\n - Early wins through pilots, feasibility studies, or broader solution engagements.\n\n \n\nThis is an opportunity to join a high-performing commercial team at an important stage in K Pro’s development. You will have the autonomy to build relationships and create opportunities within your portfolio, while working closely with colleagues across Sales, Partnerships, Product, Technical Sales, Delivery, and Marketing to develop the strongest approach for our customers.\n\n\n\n\n \n\n#LI-HB1\n\n\nWHAT WE OFFER\n\n - Flexible work organization\n\n - Friendly and informal working environment\n\n - Opportunity to work with an international team with high technical and scientific backgrounds\n\n\nRECRUITMENT PROCESS & SECURITY\n\n - Please complete the form and submit your CV.\n\n - Owkin is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, gender, sexual orientation, age, color, religion, national origin, protected veteran status or on the basis of disability.\n\n - Owkin is a great place to work. As a coveted workplace we are, unfortunately, vulnerable to recruitment phishing scams. We urge all job seekers and candidates to be wary of potential scams. Most of these have individuals posing as representatives of prominent companies, including Owkin, with the aim of obtaining personal, sensitive, or financial information from applicants. These scams prey upon an individual’s desire to obtain a job and can sometimes “feel” like a genuine recruitment process. Some red flags are identified below. Should you encounter a recruitment process that claims to be for Owkin but is not consistent with the below, please do not provide any personal or financial information:\n\n - Legitimate Owkin recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn.\n\n - Communication is always through an official Owkin email address (from the @owkin.com http://owkin.com domain), over the phone or through our applicant tracking system (Greenhouse).\n\n - The Owkin talent team do use platforms such as LinkedIn and Job Teaser, however if you have any concern or doubt about this contact, please ask for them to send an email from @Owkin.com http://Owkin.com.\n\n - The Owkin talent team will not solicit personal data from candidates during the application phase including, but not limited to, date of birth, social security numbers, or bank account information;\n\n - Legitimate Owkin interviews may be conducted over the phone, in person, or via an approved enterprise videoconferencing service (Google Meets). They will not occur via Signal, Telegram or Messenger\n\n - Owkin offers of employment are based on merit and only extended once a candidate has interviewed with members of the talent and hiring team. Offers will be extended both verbally and in written format.\n\n\n\nIf you think that you have been a victim of fraud,\n\n - Check the identity of the talent team on LinkedIn\n\n - Check our senior team on our website https://owkin.com/team/\n\n - Check the existence of the position on our website: https://www.owkin.com/careers#current-opportunities\n\n - Notify Owkin's recruitment unit at this address hiring@owkin.com\n\n - contact the following authorities:\n   \n   - [FR] https://internet-signalement.gouv.fr/\n   \n   - [UK] https://www.actionfraud.police.uk/reporting-fraud-and-cyber-crime\n   \n   - [US] https://reportfraud.ftc.gov/"},{"id":"d67ae608-eb2b-4647-88c7-b7edac893dd5","title":"Director, Life Science & Biopharma Accounts","department":"REVENUE","team":"Health revenue","employmentType":"FullTime","location":"New York","secondaryLocations":[{"location":"Boston","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-09-22T12:39:47.943+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"10011","addressRegion":"New York","streetAddress":"119 W 24th St, 4th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/owkin/d67ae608-eb2b-4647-88c7-b7edac893dd5","applyUrl":"https://jobs.ashbyhq.com/owkin/d67ae608-eb2b-4647-88c7-b7edac893dd5/application","descriptionHtml":"<h1>About us</h1><p style=\"min-height:1.5em\">Owkin is an agentic AI company pioneering Biological Artificial Superintelligence to solve problems in biology where human researchers alone have failed.<br />Owkin builds K Pro - an AI scientist for pharmaceutical research and strategic decision-making. K Pro orchestrates a suite of AI skills and tools to decode complex biology, accelerate research, and dramatically increase productivity.<br />K Pro is built on Owkin’s unrivalled multimodal patient data network, state-of-the-art AI for biology and a decade of experience working with pharmaceutical partners.</p><p style=\"min-height:1.5em\"><em><strong>The position is based from our New York offices or remotely in the North East of USA </strong></em></p><p style=\"min-height:1.5em\"><em><strong>Please submit your CV in English</strong></em></p><p style=\"min-height:1.5em\"></p><h1>About the role:</h1><p style=\"min-height:1.5em\">Owkin is looking for a sales professional to join our US commercial team, with a focus across pharmaceutical companies, biotech companies, CROs, VC/PE firms and selected investor-backed life sciences organizations.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\">This is a new business development focused, individual contributor role, perfect for someone who enjoys creating commercial opportunities from the ground up while working closely with colleagues across Sales, Partnerships, Technical Sales, Product, Delivery and Marketing. You will identify and build relationships with scientific, digital, innovation, commercial, and executive stakeholders, and guide complex opportunities from first conversation through contract signature.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\">You’ll be selling solutions more than simply a technology platform. Your role will be to help customers understand how K Pro can support their challenges in areas such as drug discovery, translational research, clinical development, and portfolio decision-making. In turn, your customer insight will help the wider commercial team recognise market demand and refine our proposition, messaging, and approach.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\">You will be able to engage credibly with life sciences customers, ask the right questions, identify value quickly, and move opportunities forward to conclusion. Every success moves you towards winning the large partnership opportunities that Owkin is achieving with K Pro. </p><p style=\"min-height:1.5em\"> </p><h1>In particular, you will:</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own a focused portfolio of North American  target accounts, aligned with the wider sales strategy and team priorities.</p></li><li><p style=\"min-height:1.5em\">Generate and qualify pipeline within your portfolio through proactive prospecting, referrals, networks, events, and account-based activity.</p></li><li><p style=\"min-height:1.5em\">Open and develop relationships with senior stakeholders across pharmaceutical, biotech, CRO and VC/PE organizations.</p></li><li><p style=\"min-height:1.5em\">Own the full sales cycle, from qualification and discovery through proposal, negotiation and close.</p></li><li><p style=\"min-height:1.5em\">Lead consultative conversations that uncover scientific, operational, and business priorities.</p></li><li><p style=\"min-height:1.5em\">Translate customer needs into clear proposals, business cases, pilots, feasibility studies, or broader Owkin K Pro opportunities.</p></li><li><p style=\"min-height:1.5em\">Work with Technical Sales, Product, Delivery, Legal, Finance, and Marketing to shape practical solutions and move deals forward.</p></li><li><p style=\"min-height:1.5em\">Build internal champions and maintain momentum across complex, multi-stakeholder sales cycles.</p></li><li><p style=\"min-height:1.5em\">Keep CRM activity, pipeline, and forecasts accurate.</p></li><li><p style=\"min-height:1.5em\">Bring customer feedback and market intelligence back to Sales, Marketing, Product, and leadership.</p></li><li><p style=\"min-height:1.5em\">Help refine our positioning, target segments, sales materials, and commercial approach as the North American  market develops.</p></li></ul><p style=\"min-height:1.5em\"> </p><h1>About you</h1><p style=\"min-height:1.5em\"></p><h2>Required qualifications / experience:</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">A track record in winning new business within complex B2B sales, strategic account development, or consultative selling environments.</p></li><li><p style=\"min-height:1.5em\">Experience in proactively creating pipelines and closing opportunities with multiple stakeholders.</p></li><li><p style=\"min-height:1.5em\">Familiarity with life sciences, healthcare, technology, data, AI, SaaS, research services, or other technically complex environments; an established platform of connections in these arenas would bring a significant advantage.</p></li><li><p style=\"min-height:1.5em\">A demonstrated ability to engage credibly with both scientific and business audiences.</p></li><li><p style=\"min-height:1.5em\">Strong prospecting, discovery, qualification, presentation, negotiation, and value-selling skills.</p></li><li><p style=\"min-height:1.5em\">Commercial judgment and the ability to identify where Owkin can create differentiated value.</p></li><li><p style=\"min-height:1.5em\">Curiosity, resilience, and the ability to operate with autonomy in a fast-moving company.</p></li><li><p style=\"min-height:1.5em\">Rigorous efficiency in how you plan, prioritise and execute your sales and development activities.</p></li><li><p style=\"min-height:1.5em\">Experience using Salesforce or a similar CRM, with sound forecasting and pipeline discipline.</p></li><li><p style=\"min-height:1.5em\">Willingness to travel within the US and internationally as needed.</p></li></ul><p style=\"min-height:1.5em\"> </p><h2>Preferred qualifications/bonus:</h2><p style=\"min-height:1.5em\">Experience in at least one of the following would be advantageous: </p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Pharmaceutical R&amp;D, biotech, CROs, AI or data platforms, drug discovery, clinical development, biomedical research, investment or PE/VC backed life sciences firms. </p></li><li><p style=\"min-height:1.5em\">An academic background in life sciences, technology, or business is welcome but not essential.</p></li></ul><p style=\"min-height:1.5em\"></p><h1>What success could look like in the first 3, 6 to 9 months</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Clear insight into customer needs, competitive differentiation, and the strongest use cases for Owkin and, in particular, K Pro.</p></li><li><p style=\"min-height:1.5em\">A focused portfolio of target accounts, a qualified pipeline aligned with team priorities and a plan of priorities and engagement tactics.</p></li><li><p style=\"min-height:1.5em\">Rekindled existing connections and built new relationships leading to commercial opportunities across priority customer segments.</p></li><li><p style=\"min-height:1.5em\">Early wins through pilots, feasibility studies, or broader solution engagements.</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\">This is an opportunity to join a high-performing commercial team at an important stage in K Pro’s development. You will have the autonomy to build relationships and create opportunities within your portfolio, while working closely with colleagues across Sales, Partnerships, Product, Technical Sales, Delivery, and Marketing to develop the strongest approach for our customers.</p><p style=\"min-height:1.5em\"></p><h1>Salary and Benefits:</h1><p style=\"min-height:1.5em\">Owkin uses a compensation framework that is externally benchmarked and internally leveled. This framework assesses each role based on its expected autonomy, impact, and responsibility. The final compensation alignment will be determined by role level appointed, which will be assessed and  confirmed through the in-depth interview process.</p><p style=\"min-height:1.5em\">Competitive salary &amp; excellent benefits package include:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>OTE (On-Target Earnings) - Director Level:</strong> In the range of $260,000 (made up of base salary + performance-based bonus)</p></li><li><p style=\"min-height:1.5em\">Equity Options</p></li><li><p style=\"min-height:1.5em\"><strong>Comprehensive Benefits:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Health insurance (individual &amp; family),</p></li><li><p style=\"min-height:1.5em\">401(k) retirement plan, and</p></li><li><p style=\"min-height:1.5em\">generous paid time off (35 days annually, in addition to state and federal holidays).</p></li></ul></li><li><p style=\"min-height:1.5em\"><strong>Flexible Spending Accounts:</strong> To support your health and financial well-being.</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\">#LI-HB1</p><h1>What we offer</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Flexible work organization</p></li><li><p style=\"min-height:1.5em\">Friendly and informal working environment</p></li><li><p style=\"min-height:1.5em\">Opportunity to work with an international team with high technical and scientific backgrounds</p></li></ul><h1>Recruitment Process &amp; Security</h1><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Please complete the form and submit your CV.</p></li><li><p style=\"min-height:1.5em\">Owkin is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, gender, sexual orientation, age, color, religion, national origin, protected veteran status or on the basis of disability.</p></li><li><p style=\"min-height:1.5em\">Owkin is a great place to work. As a coveted workplace we are, unfortunately, vulnerable to recruitment phishing scams. We urge all job seekers and candidates to be wary of potential scams. Most of these have individuals posing as representatives of prominent companies, including Owkin, with the aim of obtaining personal, sensitive, or financial information from applicants. These scams prey upon an individual’s desire to obtain a job and can sometimes “feel” like a genuine recruitment process. Some red flags are identified below. Should you encounter a recruitment process that claims to be for Owkin but is not consistent with the below, please do not provide any personal or financial information:</p></li><li><p style=\"min-height:1.5em\">Legitimate Owkin recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn.</p></li><li><p style=\"min-height:1.5em\">Communication is always through an official Owkin email address (from the @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://owkin.com\">owkin.com</a> domain), over the phone or through our applicant tracking system (Greenhouse).</p></li><li><p style=\"min-height:1.5em\">The Owkin talent team do use platforms such as LinkedIn and Job Teaser, however if you have any concern or doubt about this contact, please ask for them to send an email from @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://Owkin.com\">Owkin.com</a>.</p></li><li><p style=\"min-height:1.5em\">The Owkin talent team will not solicit personal data from candidates during the application phase including, but not limited to, date of birth, social security numbers, or bank account information;</p></li><li><p style=\"min-height:1.5em\">Legitimate Owkin interviews may be conducted over the phone, in person, or via an approved enterprise videoconferencing service (Google Meets). <strong>They will not occur via Signal, Telegram or Messenger</strong></p></li><li><p style=\"min-height:1.5em\">Owkin offers of employment are based on merit and only extended once a candidate has interviewed with members of the talent and hiring team. Offers will be extended both verbally and in written format.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">If you think that you have been a victim of fraud,</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Check the identity of the talent team on LinkedIn</p></li><li><p style=\"min-height:1.5em\">Check our senior team on our website <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://owkin.com/team/\"><u>https://owkin.com/team/</u></a></p></li><li><p style=\"min-height:1.5em\">Check the existence of the position on our website: <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.owkin.com/careers#current-opportunities\"><u>https://www.owkin.com/careers#current-opportunities</u></a></p></li><li><p style=\"min-height:1.5em\">Notify Owkin's recruitment unit at this address <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"mailto:hiring@owkin.com\"><u>hiring@owkin.com</u></a></p></li><li><p style=\"min-height:1.5em\">contact the following authorities:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">[FR] <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://internet-signalement.gouv.fr/\"><u>https://internet-signalement.gouv.fr/</u></a></p></li><li><p style=\"min-height:1.5em\">[UK] <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://www.actionfraud.police.uk/reporting-fraud-and-cyber-crime\"><u>https://www.actionfraud.police.uk/reporting-fraud-and-cyber-crime</u></a></p></li><li><p style=\"min-height:1.5em\">[US] <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://reportfraud.ftc.gov/\"><u>https://reportfraud.ftc.gov/</u></a></p></li></ul></li></ul>","descriptionPlain":"ABOUT US\n\nOwkin is an agentic AI company pioneering Biological Artificial Superintelligence to solve problems in biology where human researchers alone have failed.\nOwkin builds K Pro - an AI scientist for pharmaceutical research and strategic decision-making. K Pro orchestrates a suite of AI skills and tools to decode complex biology, accelerate research, and dramatically increase productivity.\nK Pro is built on Owkin’s unrivalled multimodal patient data network, state-of-the-art AI for biology and a decade of experience working with pharmaceutical partners.\n\nThe position is based from our New York offices or remotely in the North East of USA \n\nPlease submit your CV in English\n\n\n\n\nABOUT THE ROLE:\n\nOwkin is looking for a sales professional to join our US commercial team, with a focus across pharmaceutical companies, biotech companies, CROs, VC/PE firms and selected investor-backed life sciences organizations.\n\n \n\nThis is a new business development focused, individual contributor role, perfect for someone who enjoys creating commercial opportunities from the ground up while working closely with colleagues across Sales, Partnerships, Technical Sales, Product, Delivery and Marketing. You will identify and build relationships with scientific, digital, innovation, commercial, and executive stakeholders, and guide complex opportunities from first conversation through contract signature.\n\n \n\nYou’ll be selling solutions more than simply a technology platform. Your role will be to help customers understand how K Pro can support their challenges in areas such as drug discovery, translational research, clinical development, and portfolio decision-making. In turn, your customer insight will help the wider commercial team recognise market demand and refine our proposition, messaging, and approach.\n\n \n\nYou will be able to engage credibly with life sciences customers, ask the right questions, identify value quickly, and move opportunities forward to conclusion. Every success moves you towards winning the large partnership opportunities that Owkin is achieving with K Pro. \n\n \n\n\nIN PARTICULAR, YOU WILL:\n\n - Own a focused portfolio of North American  target accounts, aligned with the wider sales strategy and team priorities.\n\n - Generate and qualify pipeline within your portfolio through proactive prospecting, referrals, networks, events, and account-based activity.\n\n - Open and develop relationships with senior stakeholders across pharmaceutical, biotech, CRO and VC/PE organizations.\n\n - Own the full sales cycle, from qualification and discovery through proposal, negotiation and close.\n\n - Lead consultative conversations that uncover scientific, operational, and business priorities.\n\n - Translate customer needs into clear proposals, business cases, pilots, feasibility studies, or broader Owkin K Pro opportunities.\n\n - Work with Technical Sales, Product, Delivery, Legal, Finance, and Marketing to shape practical solutions and move deals forward.\n\n - Build internal champions and maintain momentum across complex, multi-stakeholder sales cycles.\n\n - Keep CRM activity, pipeline, and forecasts accurate.\n\n - Bring customer feedback and market intelligence back to Sales, Marketing, Product, and leadership.\n\n - Help refine our positioning, target segments, sales materials, and commercial approach as the North American  market develops.\n\n \n\n\nABOUT YOU\n\n\n\n\nREQUIRED QUALIFICATIONS / EXPERIENCE:\n\n - A track record in winning new business within complex B2B sales, strategic account development, or consultative selling environments.\n\n - Experience in proactively creating pipelines and closing opportunities with multiple stakeholders.\n\n - Familiarity with life sciences, healthcare, technology, data, AI, SaaS, research services, or other technically complex environments; an established platform of connections in these arenas would bring a significant advantage.\n\n - A demonstrated ability to engage credibly with both scientific and business audiences.\n\n - Strong prospecting, discovery, qualification, presentation, negotiation, and value-selling skills.\n\n - Commercial judgment and the ability to identify where Owkin can create differentiated value.\n\n - Curiosity, resilience, and the ability to operate with autonomy in a fast-moving company.\n\n - Rigorous efficiency in how you plan, prioritise and execute your sales and development activities.\n\n - Experience using Salesforce or a similar CRM, with sound forecasting and pipeline discipline.\n\n - Willingness to travel within the US and internationally as needed.\n\n \n\n\nPREFERRED QUALIFICATIONS/BONUS:\n\nExperience in at least one of the following would be advantageous: \n\n - Pharmaceutical R&D, biotech, CROs, AI or data platforms, drug discovery, clinical development, biomedical research, investment or PE/VC backed life sciences firms. \n\n - An academic background in life sciences, technology, or business is welcome but not essential.\n\n\n\n\nWHAT SUCCESS COULD LOOK LIKE IN THE FIRST 3, 6 TO 9 MONTHS\n\n - Clear insight into customer needs, competitive differentiation, and the strongest use cases for Owkin and, in particular, K Pro.\n\n - A focused portfolio of target accounts, a qualified pipeline aligned with team priorities and a plan of priorities and engagement tactics.\n\n - Rekindled existing connections and built new relationships leading to commercial opportunities across priority customer segments.\n\n - Early wins through pilots, feasibility studies, or broader solution engagements.\n\n \n\nThis is an opportunity to join a high-performing commercial team at an important stage in K Pro’s development. You will have the autonomy to build relationships and create opportunities within your portfolio, while working closely with colleagues across Sales, Partnerships, Product, Technical Sales, Delivery, and Marketing to develop the strongest approach for our customers.\n\n\n\n\nSALARY AND BENEFITS:\n\nOwkin uses a compensation framework that is externally benchmarked and internally leveled. This framework assesses each role based on its expected autonomy, impact, and responsibility. The final compensation alignment will be determined by role level appointed, which will be assessed and  confirmed through the in-depth interview process.\n\nCompetitive salary & excellent benefits package include:\n\n - OTE (On-Target Earnings) - Director Level: In the range of $260,000 (made up of base salary + performance-based bonus)\n\n - Equity Options\n\n - Comprehensive Benefits:\n   \n   - Health insurance (individual & family),\n   \n   - 401(k) retirement plan, and\n   \n   - generous paid time off (35 days annually, in addition to state and federal holidays).\n\n - Flexible Spending Accounts: To support your health and financial well-being.\n\n \n\n#LI-HB1\n\n\nWHAT WE OFFER\n\n - Flexible work organization\n\n - Friendly and informal working environment\n\n - Opportunity to work with an international team with high technical and scientific backgrounds\n\n\nRECRUITMENT PROCESS & SECURITY\n\n - Please complete the form and submit your CV.\n\n - Owkin is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, gender, sexual orientation, age, color, religion, national origin, protected veteran status or on the basis of disability.\n\n - Owkin is a great place to work. As a coveted workplace we are, unfortunately, vulnerable to recruitment phishing scams. We urge all job seekers and candidates to be wary of potential scams. Most of these have individuals posing as representatives of prominent companies, including Owkin, with the aim of obtaining personal, sensitive, or financial information from applicants. These scams prey upon an individual’s desire to obtain a job and can sometimes “feel” like a genuine recruitment process. Some red flags are identified below. Should you encounter a recruitment process that claims to be for Owkin but is not consistent with the below, please do not provide any personal or financial information:\n\n - Legitimate Owkin recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn.\n\n - Communication is always through an official Owkin email address (from the @owkin.com http://owkin.com domain), over the phone or through our applicant tracking system (Greenhouse).\n\n - The Owkin talent team do use platforms such as LinkedIn and Job Teaser, however if you have any concern or doubt about this contact, please ask for them to send an email from @Owkin.com http://Owkin.com.\n\n - The Owkin talent team will not solicit personal data from candidates during the application phase including, but not limited to, date of birth, social security numbers, or bank account information;\n\n - Legitimate Owkin interviews may be conducted over the phone, in person, or via an approved enterprise videoconferencing service (Google Meets). They will not occur via Signal, Telegram or Messenger\n\n - Owkin offers of employment are based on merit and only extended once a candidate has interviewed with members of the talent and hiring team. Offers will be extended both verbally and in written format.\n\n\n\nIf you think that you have been a victim of fraud,\n\n - Check the identity of the talent team on LinkedIn\n\n - Check our senior team on our website https://owkin.com/team/\n\n - Check the existence of the position on our website: https://www.owkin.com/careers#current-opportunities\n\n - Notify Owkin's recruitment unit at this address hiring@owkin.com\n\n - contact the following authorities:\n   \n   - [FR] https://internet-signalement.gouv.fr/\n   \n   - [UK] https://www.actionfraud.police.uk/reporting-fraud-and-cyber-crime\n   \n   - [US] https://reportfraud.ftc.gov/"}],"apiVersion":"1"}