We’re expanding our team and looking for a Technical Product Manager (TPM) to drive the strategy and execution for our product strategy at Paragon. We have an incredibly ambitious product vision for 2026 to make Paragon the leading integration infrastructure for AI, and some of our key product initiatives this year include:
Building the next generation of fully-automated integrations for AI agents
Creating the best-in-class data ingestion platform for RAG applications
Making Paragon fully extensible to support any integration
Building a self-serve product onboarding to make Paragon accessible to all developers
Together, these initiative work towards achieving our mission - making Paragon the connective layer for all software.
To help us execute on this vision we need a TPM who can operate at two zoom levels: from a strategic view to drive our roadmap and a tactical, detail-oriented view to deliver the right implementation to customers.
You'll work closely with engineering, product, sales, and our customers to ensure we deliver seamless, scalable, and high-impact products that power our customers' businesses.
If you love working at the intersection of product, engineering, and APIs, thrive in a fast-paced environment, and want to shape the future of Paragon’s product vision, we’d love to chat!
Build the future of integrations in AI, where APIs are built for agents.
Define and execute the strategy for Paragon’s growing portfolio of products to meet customer needs and scale efficiently.
Lead a small team of engineers to evaluate and define technical requirements for new and existing products.
Collaborate with sales and customer success teams to collect customer requirements and translate them into actionable product roadmap based on impact, feasibility, and market demand
Lead complex projects end-to-end, including customer research, writing product specifications, and executing with engineering to launch new product features
Measure impact of new product improvements and iterate based on customer feedback
Continuously refine our product to improve scalability, performance, and developer experience.
5+ total years of experience in engineering and product management, including
3+ years as a Technical Product Manager, demonstrating process-driven results in scaling integrations, defining technical product requirements, and leading cross-functional execution.
2+ years of engineering experience, working with APIs, integrations, or developer-focused products, or similar experience
A deep understanding of APIs, webhooks, and authentication mechanisms (OAuth, API keys, etc.).
Experience working closely with engineering teams, defining clear and technically sound product requirements.
The ability to collect customer requirements and translate technical details into clear product decisions for both technical and non-technical stakeholders.
Experience leading complex, large-scale product launches end-to-end, from writing specs in the design phase, coordinating with engineering on execution, managing launch timelines, and iterating based on customer feedback
Strong problem-solving skills and the ability to navigate ambiguous or complex API challenges.
A bias for action—you don’t just identify problems, you drive solutions.
Experience working with developer tools, API platforms, or integration products.
Experience building applications with SaaS integrations and understanding of B2B customer needs.
We're looking for a Revenue Operations Manager to build and scale the revenue engine at Paragon. This role is ideal for a highly analytical and systems-oriented leader excited to bring structure, visibility, and efficiency to our go-to-market organization.
The Revenue Operations Manager will own the operational backbone of revenue, supporting Sales, Marketing, and Customer Success. This role will be responsible for designing, implementing, and optimizing processes, systems, and data that drive predictable growth. Partnering closely with the CEO and GTM leaders, this role will introduce operational rigor, improve decision-making, and help shape the company’s go-to-market strategy.
This is a newly created leadership role with significant influence and impact.
Own and execute the company’s revenue operations strategy across Sales, Marketing, and Customer Success
Build and optimize end-to-end GTM processes, from lead generation through deal close and expansion
Design and manage forecasting infrastructure, pipeline analytics, and revenue reporting
Establish and maintain data integrity across CRM and GTM systems
Develop dashboards and reporting frameworks to provide visibility into performance and key metrics
Partner with Sales leadership to improve pipeline management, territory planning, and quota setting
Support Marketing with funnel analytics, attribution, and campaign performance measurement
Enable Customer Success with retention, expansion, and lifecycle tracking systems
Identify bottlenecks and inefficiencies across the revenue funnel and implement scalable solutions
Own and optimize the GTM tech stack, including evaluation and implementation of new tools
Drive operational cadence across teams (e.g., forecast calls, QBRs, KPI reviews)
Build and maintain compensation plans and incentive structures aligned with business goals
Collaborate cross-functionally with Product, Finance, and Executive leadership
Senior RevOps, Sales Ops, or GTM Operations leadership experience within high-growth SaaS companies
Strong track record of building and scaling revenue operations functions
Deep experience with CRM systems (e.g., Salesforce) and modern GTM tooling
Strong analytical skills with the ability to translate data into actionable insights
Experience with forecasting, pipeline management, and revenue modeling
Ability to work cross-functionally with Sales, Marketing, Customer Success, and Finance
Strong communication skills and executive presence
Systems thinker with a bias toward automation and scalability
Hands-on, builder mentality with the ability to operate both strategically and tactically
Comfortable thriving in fast-paced, evolving environments
This role reports directly to executive leadership
Hybrid and West Coast-based candidates preferred, with flexibility for exceptional talent
Occasional travel required for team collaboration and planning
AI agents are only as useful as the data they can reach. SaaS products are only as sticky as the integrations they support. Paragon sits at the intersection of both: integration infrastructure for the companies building the next generation of software. Our platform gives product and engineering teams the primitives to connect anything, fast, without owning the infrastructure themselves. The category is forming now. We're at the front of it.
This is our first dedicated PMM hire. You'll report to the Head of Marketing and work directly with our founders, product, and sales. No PMM team to slot into, no established playbook to follow. The job is to build and hone our positioning and make it real everywhere it needs to show up: the website, the sales motion, how we launch, how we compete. If you want to build something from scratch at a company that ships fast, keep reading.
We sell to two audiences: AI-native startups building integrations as table stakes, and enterprise product teams retrofitting AI into existing products. They don't read the same content, talk to the same analysts, or buy for the same reasons. Figuring out whether that's one story told two ways or two stories told in parallel is the most interesting part of this job.
Own Paragon's messaging and positioning, from homepage copy to the pitch deck to how sales answers \"how are you different from Merge?\"
Build a messaging framework that gives sales, content, and partnerships a shared source of truth on how we talk about ourselves
Run product launches end-to-end. You own the process and timeline, not just the blog post
Build and maintain sales enablement assets that reps actually use: decks, one-pagers, battle cards, objection handling
Develop ICP personas for both segments: AI-native builders and enterprises reinventing as AI companies
Share the success, or failure, of Marketing campaigns with Demand Gen
Own competitive intelligence across Merge, Prismatic, Composio, Workato, and others. Our competitive set spans legacy iPaaS to AI-native infrastructure. Picking which fights to pick is part of the job.
Plug into product planning before code ships, not after.
6+ years in B2B SaaS product marketing, having spent time as the first or second PMM, with meaningful time in developer tools, API infrastructure, integration, or something technically adjacent
You've lived through a company repositioning or category creation, owning messaging architecture, not supported it. You can show a before/after of how you changed the way a company/product talked about itself
Your writing earns trust from technical readers. You don’t need five sentences to say one thing. We'll ask for samples.
Sales enablement experience that goes beyond decks. You've trained reps, sat in deal reviews, and built materials that actually got used
Owned product launches from brief to post-launch retro, including wrangling product, design, and GTM to actually hit a date
Have worked alongside DevRel and have a view on how PMM and DevRel divide the work
We are seeking a Solutions Engineer to join our team at Paragon! As an early member of our team, you will help our customers realize the incredible potential of our platform. You will work across the business in driving product adoption, strengthening customer engagement, providing input into our product roadmap, and ensuring our company is as customer-centric as possible.
This role sits at the center of our company, working across Support, Customer Success, Product, Engineering, Operations, and Sales. We are a small, lean team - you’ll report to our Head of Customer Experience, and work closely with our Success and Support Teams to ensure Paragon customers are able to onboard successfully to the platform, and see meaningful value from their product usage. If a high-ownership, customer-facing role in a technical environment is where you thrive - this is the role for you.
Directly engage with customers to own their onboarding process, helping them quickly learn and gain value from our platform.
Collaborate extensively with the Support team to efficiently diagnose and resolve technical issues.
Work alongside the Customer Success team to ensure Paragon customers see meaningful value from their product implementation.
Pair and partner with customers as they develop integrations, install our SDK, build syncs and actions, and author script-based workflows - ensuring they implement Paragon optimally and with an eye towards scale.
Work alongside the Success, Engineering, Product, and Marketing teams to synthesize customer feedback into actionable product enhancements.
Participate in strategic planning sessions with Customer Success, Support, and Product to ensure successful customer implementations and renewals.
Contribute to the development and refinement of our help center, marketing materials, and documentation, ensuring technical accuracy and usefulness.
Drive initiatives aimed at improving customer adoption and product usability.
Create and maintain technical documentation and training resources that empower both customers and internal teams.
Advocate for and implement solutions that enhance both the product and the customer experience.
3+ years of experience Technical Solutions / Support role in a B2B SaaS environment, involving extensive customer interaction.
Strong technical prowess with 2+ years coding, with strong grasp of a single language (e.g. NodeJS, Python, Ruby); experience working with APIs and API documentation; adept at managing and resolving complex system issues efficiently.
Excellent communication skills, capable of effectively collaborating with both technical and non-technical teams, making complex technical concepts easy to understand for any stakeholder.
A proactive problem-solver, consistently seeking ways to improve customer satisfaction and product functionality.
Solid project management skills, with meticulous attention to detail and a capacity to handle multiple priorities.
Comprehensive Benefits: We offer competitive health, dental, and vision insurance plans to keep you and your loved ones covered.
Unlimited PTO: We believe in work-life balance and offer unlimited paid time off to promote personal well-being and relaxation.
9AM: Review communications that came in overnight; prioritize urgent customer issues for immediate attention.
10AM: Conduct customer calls to guide through technical setups and troubleshoot issues. Help a customer implement our SDK in their React frontend.
11AM: Collaborate with the Support team to triage and address bugs and technical challenges experienced by your customers.
12PM: 🥪
1PM: Meet with Customer Success to discuss strategic implementations and upcoming business reviews.
2PM: Coordinate with the Product team on feature requests and enhancements driven by customer feedback. Discuss customer requests that popped up in your 10AM call.
2:30PM: Join a session with Marketing to ensure upcoming campaigns reflect product capabilities accurately.
3PM: Sync with the Head of CX and other key stakeholders to review progress and align on goals for an overhaul of our customer-facing documentation.
3:30PM: Deep Work! Develop an implementation plan for a complex, on-premise customer - helping them utilize Paragon to successfully deploy workflows to multiple VPCs.