PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We prefer NYC-based candidates or those open to relocation.
Dive into the world of construction permitting, licensing, & inspections. Success requires our team becoming experts and leading with curiosity, even if this is your first time designing for the pre-construction industry.
Identify and assess opportunities for UX and visual improvements in the PF application
Own strategy and decision-making for key product surfaces
Lead end-to-end design projects and work closely with our customers, engineering, and other teams to design internal and customer-facing applications
Set the bar for craft & ritual - establishing & strengthening our critique culture and overall design-centric approach
Collaborate with the sales and marketing team to produce sales collateral and branding material as needed
Help us design a really amazing permitting product that is not only beautiful, but works and scales
All applications must link to or include a portfolio. We’re looking for your ability to craft design solutions in relevant or related product areas and an ability to deliver high-quality design thinking and product design in a fast-paced environment
10+ years of experience designing dense B2B software; we're especially looking for experience with workflow-heavy products and complexity.
Our team primarily uses Figma, Notion, Linear. You should be comfortable with those or similar tooling.
High tolerance for ambiguity. We are moving fast, and our design, product, and engineering processes are constantly in flux. We value team members that can roll with this messiness and contribute to discussions on how to constantly improve.
Strong communication skills. Both designers and engineers and Permitflow spend significant time talking to internal and external stakeholders.
Technical competence. We're seeking \"handoff\" bar raisers who enjoy code – but we value design craft & the ability to effectively communicate designs and decisions with engineers over all.
Competitive salary and meaningful equity in a high-growth company
100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
401(k) savings plan
Unlimited PTO and paid family leave
Home office & equipment stipend
Daily in-office lunch and dinner provided
Commuter benefits (pre-tax transit and parking)
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
PermitFlow’s mission is to streamline and simplify construction permitting in the $1.6 trillion United States construction market. Our software reduces time to permit, supporting permitting end-to-end including permit research, application preparation, submission, and monitoring.
We’ve raised $5.5m+ led by Initialized Capital, Y Combinator, and the founders and executives from Zillow, PlanGrid, Thumbtack, Opendoor, Bluebeam, Uber, Twitter, HubSpot, Procore, Yelp, Brex, and more.
Our team is remote first and consists of architects, structural engineers, permitting experts, and workflow software specialists, all who have personally experienced the pain of permitting.
Identifying future hiring needs and developing job descriptions and specifications.
Collaborating with department managers to compile a consistent list of requirements.
Attracting suitable candidates through databases, online employment forums, social media, etc.
Conducting interviews and sorting through applicants to fill open positions.
Assessing applicants’ knowledge, skills, and experience to best suit open positions.
Completing paperwork for new hires.
Promoting the company’s reputation and attractiveness as a good employment opportunity.
Managing internship programs.
Keeping up-to-date on current employment legislation and regulations and enforcing them within the company.
Providing recruitment reports to team managers.
3+ years of experience as a Recruiter or similar role
Excellent organizational abilities
Outstanding communication and people skills
Check out this page to listen to what some of our international members have to say about working at PermitFlow!
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
Our HQ is in New York City with a hybrid schedule (3 in-office days per week). Preference for NYC-based candidates or those open to relocation.
Full Stack Development: Architect, design, and implement robust and scalable full-stack solutions. Collaborate with cross-functional teams to gather requirements, understand user needs, and translate them into technical solutions
Front End Development: Develop responsive and intuitive user interfaces using React and Typescript. Ensure a seamless and visually appealing user experience across various devices and platforms
Back End Development: Build and optimize server-side components using Node.js. Work with databases, particularly Postgres, to design and implement efficient data storage and retrieval solutions
System Architecture: Contribute to the overall architecture and design of the construction management platform. Make high-level decisions regarding technology choices, scalability, and system integrations
Leadership and Mentorship: Conduct code reviews, enforce best practices, and contribute to the professional growth of the development team
Collaboration: Collaborate with product managers, designers, and other stakeholders to ensure alignment between technical solutions and business objectives. Participate in agile development processes, including sprint planning, daily stand-ups, and retrospectives
Continuous Learning: Stay updated on industry trends, emerging technologies, and best practices in full-stack development. Evaluate and recommend new tools and frameworks to enhance the platform's capabilities
Extensive experience in professional fullstack development, ideally most of which you’ve spent in startups
Extensive experience working within our tech stack, which is listed above
You sweat the important details and strive for excellence in your work
Experience owning technically challenging and demanding cross-functional projects
A record of identifying valuable projects, communicating the strategy for them, and executing on them autonomously
A customer-first mindset and an interest in talking with customers to make sure what we’re building is a polished product meets their needs
Habit of introspection and understanding what’s helped you be successful in the past
Competitive salary and meaningful equity in a high-growth company
100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
401(k) savings plan
Unlimited PTO and paid family leave
Home office & equipment stipend
Daily in-office lunch and dinner provided
Commuter benefits (pre-tax transit and parking)
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We prefer NYC-based candidates or those open to relocation.
The BizOps team is the strategic center of PermitFlow — the force that turns big questions into executable strategy. We tackle the company’s most ambiguous, cross-functional, and high-impact problems — from new market strategy to operational scalability to pricing and go-to-market design.
As a BizOps Manager, you’ll work directly with our leadership team to diagnose problems, design solutions, and drive execution across the business. This is a uniquely exciting role for a high-horsepower operator early in their career who wants exposure to executive decision-making and a clear line of sight to company impact.
You’ll have the autonomy to own problems end-to-end and the trust to shape a venture-backed, hypergrowth business.
Drive Company-Defining Initiatives — Partner with executives to scope, prioritize, and lead strategic and cross-functional projects.
Turn Ambiguity into Action — Structure unclear problems, define the “so what,” and build executable plans that drive measurable outcomes.
Build Scalable Systems — Transform insights into repeatable processes and operational playbooks.
Deliver Clarity Through Data — Design metrics, dashboards, and analyses that drive business decisions.
Act as a Force Multiplier — Collaborate across Sales, Product, Operations, and Leadership to align teams and accelerate growth.
3–5 years in management consulting, investment banking, private equity, venture capital, or BizOps/Strategy at a high-growth startup.
Analytical athlete — you use data to clarify ambiguity and drive decisions.
Player-coach mindset — equally comfortable running the analysis and leading execution.
Structured communicator — distills complexity into simple, actionable insights.
Bias for action — moves fast, iterates quickly, and focuses on impact.
Collaborative partner — succeeds through influence and cross-functional teamwork.
Excited to build at a hyper-scale startup redefining how America builds.
Hybrid in NYC — In office Monday, Wednesday, and Friday.
Competitive salary and meaningful equity in a high-growth company
100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
401(k) savings plan
Unlimited PTO and paid family leave
Home office & equipment stipend
Daily in-office lunch and dinner provided
Commuter benefits (pre-tax transit and parking)
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
Customer-Centric: You excel at building and maintaining strong customer relationships, understanding each customer’s unique needs, and identifying how PermitFlow can support their success and growth. You are comfortable and thrive at connecting with customers virtually – spearheading meetings and serving as the face of PermitFlow in all your interactions.
Construction Permitting Expert: You have extensive hands-on experience in construction or construction permitting directly, with a thorough understanding of regulations, compliance, and the full permit lifecycle. You’re excited about this space and the construction industry at large.
Team Player: You’re a key contributor to the customer journey from software adoption to full implementation. Collaboration is your strength, and you thrive in a cross-functional environment.
Analytical Thinker: You’re data-driven in your decision-making. You know how to gather, interpret, and leverage data to enhance customer conversations and improve processes.
Tech-Forward & Adaptable: You’re comfortable leveraging AI tools and emerging technologies to improve workflows and customer outcomes. You’re eager to learn and implement new software features, and you adapt quickly — ready and able to pivot to new processes at a moment’s notice.
Customer Point of Contact: Serve as the primary resource for customers, keeping them informed on permit status, timelines, and requirements.
Team Development: You are comfortable providing clear training, coaching, feedback, and direction to junior team members and oversee their work. You have the skillset to effectively manage a team, hold 1:1s with them, and empower them to learn more.
Manage the Permit Process: Oversee the end-to-end lifecycle of permit applications, including researching requirements, preparing forms, gathering documentation, and submitting applications to the relevant authorities.
Generate Reports: Produce detailed reports on permit progress, delivering regular, clear updates to customers and stakeholders.
Optimize Processes: Continuously identify opportunities for improvement, implementing best practices that streamline workflows, reduce bottlenecks, and enhance operational efficiency.
Ensure Compliance and Accuracy: Guarantee that all permit applications are complete, accurate, and compliant with jurisdictional standards and requirements.
Monitor and Expedite Approvals: Track permit statuses proactively, engaging with authorities to move applications forward as efficiently as possible.
3-5+ years of relevant experience: Proven track record in construction permitting, project management, or a similar role—ideally within a SaaS or tech-driven environment.
Comprehensive knowledge: Strong understanding of permitting processes, regulations, and compliance standards, with awareness of jurisdictional differences.
Multi-state expertise: Experience managing permitting projects across multiple states or regions is highly preferred.
Exceptional project management skills: Ability to balance multiple projects and deadlines without sacrificing attention to detail.
Outstanding communication: Strong interpersonal skills with the ability to work cross-functionally, manage customer relationships, and collaborate with AHJs.
Leadership experience: Preferred 2+ years leading, managing, and mentoring teams, including coaching, performance management, and team development.
Customer-centric mindset: Background in customer success, customer experience, or sales, with a demonstrated ability to deliver high-quality service throughout the project lifecycle.
Critical thinker and problem-solver: Able to stay calm under pressure, quickly assess challenges, and identify effective solutions.
Competitive salary and meaningful equity in a high-growth company
100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
401(k) savings plan
Unlimited PTO and paid family leave
Home office & equipment stipend
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We prefer NYC-based candidates or those open to relocation.
The Chief of Staff is the CEO's primary thought partner and operational extension. You'll work directly with Francis (our CEO) on an increasingly complex and critical basket of priorities, with full access to our decision-making and internal reflections. This role spans executive alignment, strategic project leadership, and confidential communications, with broad exposure to our leadership team, partners, customers, and investors.
You are a problem solver and self-organizer who thrives in ambiguity. You love being given ambitious goals and the freedom to figure out how to get there. From day one, you'll have responsibility and access beyond your tenure. We're looking for high-drive, high-horsepower operators who are excited to help take PermitFlow to the next level.
Serve as the CEO's Thought Partner: Act as a sounding board across all topics related to the company and support the CEO in executing priority tactical and strategic work.
Drive Strategic Projects End-to-End: Spearhead specific strategic projects in high-priority business areas: scoping, setting goals and success metrics, and reporting on outcomes.
Hold Executive Accountability: Drive senior executives to ensure execution on the most immediate and critical priorities and keep a consistent accountability loop on leadership action items.
Act as a Force Multiplier: Collaborate across functions to align teams and accelerate progress. This is a cross-functional role; your success is tied closely to the success of the functions you support.
Handle Executive-Level Matters: Manage confidential communications, strategic decisions, and executive-level matters with professionalism and empathy.
Dual-track background: 4+ years of aggregate experience across top-tier management consulting or financial services (private equity, investment banking, or venture capital) and strategy and operations at a high-growth startup. Both legs are required.
Strategic operator: proven experience in operational strategy development, with a track record of improving efficiency and driving growth.
Execution-oriented: proven experience implementing and executing key initiatives in fast-paced, ambiguous environments.
Adaptable: strong problem-solving skills and operational agility; you make good decisions quickly when the path is not fully defined.
Analytical: we are a data-driven company. You are very comfortable in Excel and other data tools.
Clear communicator: we communicate heavily via writing. You are a concise writer who can bring your audience along through your thought process and analysis.
Strong work ethic: from day one, you will have responsibility and access beyond your tenure. You are excited to take on those challenges alongside the CEO.
Team player: you see the success of the functions you support as your own success.
Hybrid in NYC: in office Monday, Wednesday, and Friday in our Manhattan office.
Competitive salary and meaningful equity in a high-growth company
100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
401(k) savings plan
Unlimited PTO and paid family leave
Home office & equipment stipend
Daily in-office lunch and dinner provided
Commuter benefits (pre-tax transit and parking)
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We prefer NYC-based candidates or those open to relocation.
Customer-Centric: You excel at building and maintaining strong customer relationships, understanding each customer’s unique needs, and identifying how PermitFlow can support their success and growth. You are comfortable and thrive at connecting with customers virtually – spearheading meetings and serving as the face of PermitFlow in all your interactions.
Construction Permitting Expert: You have extensive hands-on experience in construction or construction permitting directly, with a thorough understanding of regulations, compliance, and the full permit lifecycle. You’re excited about this space and the construction industry at large.
Team Player: You’re a key contributor to the pilot process, ensuring a seamless customer journey from software adoption to full implementation. Collaboration is your strength, and you thrive in a cross-functional environment.
Analytical Thinker: You’re data-driven in your decision-making. You know how to gather, interpret, and leverage data to enhance customer conversations and improve processes.
Tech-Forward & Adaptable: You’re comfortable leveraging AI tools and emerging technologies to improve workflows and customer outcomes. You’re eager to learn and implement new software features, and you adapt quickly — ready and able to pivot to new processes at a moment’s notice.
Customer Point of Contact: Serve as the primary resource for customers, keeping them informed on permit status, timelines, and requirements.
Team Development: You are comfortable providing clear training, coaching, feedback, and direction to junior team members and oversee their work. You have the skillset to effectively manage a team, hold 1:1s with them, and empower them to learn more.
Manage the Permit Process: Oversee the end-to-end lifecycle of permit applications, including researching requirements, preparing forms, gathering documentation, and submitting applications to the relevant authorities.
Generate Reports: Produce detailed reports on permit progress, delivering regular, clear updates to customers and stakeholders.
Optimize Processes: Continuously identify opportunities for improvement, implementing best practices that streamline workflows, reduce bottlenecks, and enhance operational efficiency.
Ensure Compliance and Accuracy: Guarantee that all permit applications are complete, accurate, and compliant with jurisdictional standards and requirements.
Monitor and Expedite Approvals: Track permit statuses proactively, engaging with authorities to move applications forward as efficiently as possible.
3-5+ years of relevant experience: Proven track record in construction permitting, project management, or a similar role—ideally within a SaaS or tech-driven environment.
Comprehensive knowledge: Strong understanding of permitting processes, regulations, and compliance standards, with awareness of jurisdictional differences.
Multi-state expertise: Experience managing permitting projects across multiple states or regions is highly preferred.
Exceptional project management skills: Ability to balance multiple projects and deadlines without sacrificing attention to detail.
Outstanding communication: Strong interpersonal skills with the ability to work cross-functionally, manage customer relationships, and collaborate with AHJs.
Leadership experience: Preferred 2+ years leading, managing, and mentoring teams, including coaching, performance management, and team development.
Customer-centric mindset: Background in customer success, customer experience, or sales, with a demonstrated ability to deliver high-quality service throughout the project lifecycle.
Critical thinker and problem-solver: Able to stay calm under pressure, quickly assess challenges, and identify effective solutions.
Competitive salary and meaningful equity in a high-growth company
100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
401(k) savings plan
Unlimited PTO and paid family leave
Home office & equipment stipend
Daily in-office lunch and dinner provided
Commuter benefits (pre-tax transit and parking)
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
Our HQ is in New York City with a hybrid schedule (M/T/W/F in office). We prefer NYC-based candidates or those open to relocation.
Role Overview
PermitFlow is looking for a Business Development Representative to support our core go-to-market motion across key customer verticals. This role is foundational to how we acquire new customers and scale revenue across Residential and Commercial Real Estate Development, Renewable Energy, and Home Services. You will be a front-line driver of pipeline, owning outbound engagement, building relationships with prospective customers, and converting interest into qualified sales conversations.
You will work closely with Account Executives and cross-functional partners to execute personalized outbound strategies, clearly communicate PermitFlow’s value in construction permitting, and generate new business through creative, multi-channel prospecting. This role requires comfort operating in a fast-paced startup environment, strong ownership of outcomes, and a genuine interest in developing sales craft through repetition, feedback, and results.
This is not a passive or support-only SDR role. It is an opportunity to join a high-growth company, master outbound sales fundamentals, and play a meaningful role in shaping PermitFlow’s go-to-market execution, with a clear path for growth based on performance.
What You’ll Do
Execute high-volume outbound prospecting (80–100+ calls per day) across phone, email, and LinkedIn to engage prospective customers.
Leverage ABM campaigns to engage the right personas at the right time — using digital engagement signals, intent data, and local market insights.
Drive qualified meetings (SQLs) with decision-makers across the organization, including Permit Coordinators, Operations Leaders, Regional Directors, and Executive Leadership.
Personalize outreach using account research, industry context, regional insights, and relevant proof points.
Coordinate and cluster early wins — expanding from branch to branch, region to region, or franchise to franchise.
Collaborate cross-functionally to document insights, share field intelligence, and refine our enterprise GTM motion.
Transition qualified opportunities to the Enterprise AE for pilot scoping or enterprise-level discussions.
Maintain clean CRM hygiene, consistent follow-up, and accurate forecasting within Salesforce.
What We’re Looking For
Curious Storyteller: You research deeply, craft tailored outreach, and can connect operational pain points to business value.
High-Volume Resilience: Comfortable making 80–100 calls per day and navigating rejection with consistency, energy, and professionalism.
Goal-Driven Mentality: Motivated by quotas, metrics, and continuous improvement; taking ownership of results.
Strong Communicator: Excellent written and verbal communication skills, with the ability to be clear, concise, and compelling.
Strategic Operator: Skilled at identifying buying centers and understanding complex org structures (enterprise orgs, roll-ups, franchises, multi-brand groups).
Team-Oriented: Thrive working side-by-side with AEs, Marketing, and RevOps to execute coordinated campaigns.
Mission-Driven: Views sales as a deliberate career path and energized by modernizing one of the world’s largest, most impactful industries — construction.
Nice to Have
Experience selling B2B software, particularly in early-stage or high-growth environments.
Exposure to construction, real estate development, or building permitting workflows.
Experience selling into complex organizations, multi-location businesses, or regulated industries.
How Success Will Be Measured
Consistent generation of high-quality Enterprise SQLs that meet defined qualification standards and progress into active sales conversations.
Tangible pipeline creation within priority target accounts, directly attributable to outbound efforts and coordinated ABM campaigns.
Meaningful depth and breadth of engagement across key franchise, roll-up, or multi-location brands, including multiple stakeholders and buying personas.
Strong initial discovery resulting in clear, actionable insights, well-documented context, and effective handoffs to Enterprise Account Executives.
Proactive collaboration and alignment with Marketing, Account Executives, and RevOps to execute campaigns, share market feedback, and continuously improve GTM execution.
What We Offer (Full-Time Roles Only)
Competitive salary and meaningful equity in a high-growth company
100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
401(k) savings plan
Unlimited PTO and paid family leave
Home office & equipment stipend
Daily in-office lunch and dinner provided
Commuter benefits (pre-tax transit and parking)
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
This is a hybrid role based in New York, with in-office days on Monday, Wednesday, and Friday, and up to 25% travel.
Role Overview
As Enterprise Implementation Manager, you will report to the Vice President of Customer Success and own onboarding for PermitFlow’s strategic enterprise accounts. You’ll lead complex implementations from post-sale handoff through launch, serving as the primary customer contact and driving early value.
What You'll Do
Own enterprise onboarding end to end for strategic PermitFlow accounts - from post-sale handoff through successful launch and transition to Customer Success.
Lead complex, multi-stakeholder implementations by scoping customer outcomes, building project plans, managing timelines, and ensuring launch readiness.
Serve as the primary point of contact for enterprise customers during onboarding, proactively managing communication, expectations, and risk.
Partner cross-functionally with Sales, Customer Success, Product, Engineering, and Operations to align priorities and execute onboarding requirements.
Translate customer workflows and requirements (including permitting, compliance, and operational needs) into clear, actionable implementation plans.
Drive product adoption and early value realization through tailored training, enablement, and best-practice guidance.
Measure onboarding success using defined metrics (e.g., engagement, time-to-value, launch readiness) and share insights with internal stakeholders.
Build, refine, and document scalable enterprise onboarding processes, playbooks, and best practices.
What We're Looking For
5+ years of experience leading customer onboarding, implementation, or customer success for B2B SaaS enterprise or strategic accounts.
Proven ownership of complex implementations, managing multiple stakeholders, cross-functional dependencies, and customer-facing timelines from kickoff to launch.
Demonstrated ability to drive adoption and time-to-value, including leading live trainings, enablement sessions, and post-launch readiness reviews.
Strong project management and communication skills, evidenced by successfully running executive-facing meetings, maintaining clear project plans, and resolving risks or blockers proactively
Experience operating in regulated or operationally complex environments, with the ability to translate customer workflows and compliance requirements into actionable implementation plans.
What We Offer (Full-Time Roles Only)
Competitive salary and meaningful equity in a high-growth company
Comprehensive medical, dental, and vision coverage
Flexible PTO and paid family leave
Home office & equipment stipend
Hybrid NYC office culture (3 days in-office/week) with direct access to leadership
In-Office Lunch & Dinner Provided
Travel: This role requires up to 25% travel for onsite enterprise onboarding, training, and strategic customer engagements.
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We prefer NYC-based candidates or those open to relocation.
This role is foundational. You’ll help shape PermitFlow’s enterprise motion—working directly with the VP of Sales, CEO, and other leaders to build the playbook that wins at the highest levels of construction-tech.
We’re seeking a proven closer with 8+ years of enterprise SaaS sales experience, ideally in construction-tech or adjacent industries (PropTech, InsurTech, Field Service software). You thrive in complex, multi-stakeholder deals ($1M+ in scope), and you’re motivated by both the mission and the career upside of joining a company at this stage.
You’ll:
Acquire net new enterprise logos
Expand within existing roll-up and national accounts
Convert pilots into multi-division and enterprise-wide partnerships
This is a high-stakes, high-upside opportunity in a massive and fragmented market.
Own the full sales cycle for enterprise accounts—prospecting, discovery, business case development, negotiation, and close
Lead complex, multi-threaded deals with executives, operators, and procurement across multiple business units
Develop and execute account strategies for net new, expansion, and PE roll-up accounts
Build ROI-driven business cases that resonate with C-suite and board-level stakeholders
Collaborate cross-functionally (Solutions, CS, Product, Marketing, SDR) to scope solutions and ensure successful outcomes
Maintain forecasting accuracy, pipeline hygiene, and deal visibility throughout long sales cycles
Provide insights to GTM and Product leadership to shape our enterprise motion and roadmap
Travel as needed for customer meetings, conferences (e.g. Pantheon), and roll-up HQ visits
Enterprise Sales Expert: 8+ years of enterprise SaaS sales with a strong record of closing complex, multi-stakeholder deals over $1M+
Industry Knowledge: Construction-tech experience strongly preferred; experience with home services contractors, GCs, or developers a plus
Strategic Seller: Skilled at navigating executive relationships, procurement, and multi-division rollouts
Problem-Solver & Storyteller: Capable of surfacing operational pain points and building compelling, ROI-backed business cases
Builder Mentality: Excited to join a high-growth startup in build mode, helping define the enterprise GTM playbook from the ground up
Mission-Driven: Energized by transforming how infrastructure gets built and scaling technology in one of the largest industries in the world
Closing multi-stakeholder, enterprise-level deals with long sales cycles
Driving both new logo acquisition and expansion within existing accounts
Building repeatable, scalable sales processes that inform PermitFlow’s enterprise motion
Strength of executive relationships and ability to navigate PE roll-up strategies
Competitive salary and meaningful equity in a high-growth company
100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
401(k) savings plan
Unlimited PTO and paid family leave
Home office & equipment stipend
Daily in-office lunch and dinner provided
Commuter benefits (pre-tax transit and parking)
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
This role is foundational. You’ll help shape PermitFlow’s enterprise motion—working directly with the VP of Sales, CEO, and other leaders to build the playbook that wins at the highest levels of construction-tech.
We’re seeking a proven closer with 8+ years of enterprise SaaS sales experience, ideally in construction-tech or adjacent industries (PropTech, InsurTech, Field Service software). You thrive in complex, multi-stakeholder deals ($1M+ in scope), and you’re motivated by both the mission and the career upside of joining a company at this stage.
You’ll:
Acquire net new enterprise logos
Expand within existing roll-up and national accounts
Convert pilots into multi-division and enterprise-wide partnerships
This is a high-stakes, high-upside opportunity in a massive and fragmented market.
Own the full sales cycle for enterprise accounts—prospecting, discovery, business case development, negotiation, and close
Lead complex, multi-threaded deals with executives, operators, and procurement across multiple business units
Develop and execute account strategies for net new, expansion, and PE roll-up accounts
Build ROI-driven business cases that resonate with C-suite and board-level stakeholders
Collaborate cross-functionally (Solutions, CS, Product, Marketing, SDR) to scope solutions and ensure successful outcomes
Maintain forecasting accuracy, pipeline hygiene, and deal visibility throughout long sales cycles
Provide insights to GTM and Product leadership to shape our enterprise motion and roadmap
Travel as needed for customer meetings, conferences (e.g. Pantheon), and roll-up HQ visits
Enterprise Sales Expert: 8+ years of enterprise SaaS sales with a strong record of closing complex, multi-stakeholder deals over $1M+
Industry Knowledge: Construction-tech experience strongly preferred; experience with home services contractors, GCs, or developers a plus
Strategic Seller: Skilled at navigating executive relationships, procurement, and multi-division rollouts
Problem-Solver & Storyteller: Capable of surfacing operational pain points and building compelling, ROI-backed business cases
Builder Mentality: Excited to join a high-growth startup in build mode, helping define the enterprise GTM playbook from the ground up
Mission-Driven: Energized by transforming how infrastructure gets built and scaling technology in one of the largest industries in the world
Closing multi-stakeholder, enterprise-level deals with long sales cycles
Driving both new logo acquisition and expansion within existing accounts
Building repeatable, scalable sales processes that inform PermitFlow’s enterprise motion
Strength of executive relationships and ability to navigate PE roll-up strategies
Competitive salary and meaningful equity in a high-growth company
100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
401(k) savings plan
Unlimited PTO and paid family leave
Home office & equipment stipend
Daily in-office lunch and dinner provided
Commuter benefits (pre-tax transit and parking)
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
You will own the permit research and submission process from start to finish. That means reading requirements, verifying information with US government offices, building tasks in our system, coordinating with customers to gather documents, submitting permits, and following up until the job is closed.
This is not a general admin or data entry role. The work requires accuracy, independent judgment, and clear written and verbal communication in English. You will be working directly with US-based Operations Leads and communicating with government offices on behalf of our customers.
Research permit requirements using our internal database, AI tools, and direct government contact.
Make outbound calls to US government offices to verify requirements and follow up on submissions.
Build and track permit tasks in our system from open to close.
Coordinate with customers to collect required documents and information.
Submit permits to government portals and handle follow-up questions.
Maintain accurate, organized documentation throughout.
At least 2 years of experience in an administrative, BPO, VA, or operations role.
Strong English communication — written and spoken. You will be on calls with US government offices and customers.
High accuracy. Small mistakes in this work have real consequences.
Organized and self-directed. You manage multiple open tasks without being chased.
Comfortable using AI tools — and understands when not to trust them.
Reliable equipment: laptop or desktop with Intel Core i5 or better, 8GB RAM minimum, stable internet with a backup connection, noise-cancelling microphone.
40 hours per week, Monday through Friday.
Night shift hours: 9 PM to 5 AM your local time (aligned to US business hours).
Contract position — no benefits or PTO.
Pay: Pay: $3.50–$7.00/hr depending on location and experience.
Application and video introduction
Criteria Corp assessment
Take-home assignment
Final interview with a recruiter
We move quickly. If your application is complete and meets our requirements, you will hear from us within a few days.
Check out this page to listen to what some of our international members have to say about working at PermitFlow!
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
As Implementation Specialist, you will report to the Vice President of Customer Success and support onboarding across PermitFlow’s mid-market and enterprise accounts. You’ll execute implementation plans from post-sale handoff through launch, serve as a day-to-day customer contact, and drive early product adoption. On enterprise accounts, you’ll partner closely with the Implementation Manager to own specific workstreams.
This is a hybrid role based in New York, with in-office days on Monday, Wednesday, and Friday, and up to 25% travel for customer onboarding and training.
Own onboarding end to end for mid-market PermitFlow accounts, from post-sale handoff through successful launch and transition to Customer Success.
Support enterprise implementations by owning specific workstreams (e.g., workspace setup, training delivery, stakeholder coordination) alongside the Implementation Manager.
Serve as the day-to-day point of contact for customers during onboarding, proactively managing communication, expectations, and risk.
Coordinate cross-functionally with Sales, Customer Success, Operations, Solutions Consulting, and Engineering to align priorities and resolve blockers.
Lead training sessions for diverse customer stakeholders, including ops teams, sales reps, and executives, tailored to each group's needs.
Drive product adoption and early value realization through enablement materials, weekly check-ins, and best-practice guidance.
Track onboarding progress against key milestones and KPIs (e.g., engagement, time-to-value, launch readiness) and flag risks early.
Build working knowledge of permitting workflows, municipality requirements, and common customer edge cases.
Maintain, refine, and document scalable onboarding processes, playbooks, and templates.
1-3 years of experience in customer onboarding, implementation, customer success, or a related customer-facing role at a B2B SaaS company.
Experience managing onboarding projects with multiple stakeholders, cross-functional dependencies, and customer-facing timelines from kickoff to launch.
Demonstrated ability to drive adoption and time-to-value, including leading live trainings, distributing enablement materials, and reinforcing product usage.
Strong project management and communication skills, evidenced by running clear customer calls, maintaining onboarding trackers, and escalating risks proactively.
Competitive salary and meaningful equity in a high-growth company
Comprehensive medical, dental, and vision coverage
Flexible PTO and paid family leave
Home office & equipment stipend
Hybrid NYC office culture (3 days in-office/week) with direct access to leadership
In-Office Lunch & Dinner Provided
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We prefer NYC-based candidates or those open to relocation.
Role Overview
As Enterprise Customer Success Manager, you’ll report directly to the VP, Customer Success and collaborate regularly with the CEO and VP, Operations. Owning our most complex, high-value customer relationships, this role goes beyond managing accounts; it’s about driving value, influencing product direction, and helping build the CS function for scale.
What You'll Do
B2B Enterprise Ownership: Own a high-value book of business across onboarding, retention, renewals, and expansion.
Drive Onboarding and Implementation: Orchestrate the customer journey from day 1 to ensure time to value is as efficient as possible
Strategic Partnership & Stakeholder Mapping: Build deep, strategic relationships with senior stakeholders, acting as a trusted advisor and partner in their long-term success.
Success Strategy & Advocacy: Design and execute customer success strategies that drive product adoption, deliver measurable value, and turn customers into PermitFlow evangelists
AI-Driven Product Innovation: Collaborate cross-functionally with our CEO, Product, Engineering, and Permit Operations to shape and deploy AI-powered solutions
Proactive Risk and Retention Management: Leverage key customer success metrics and KPIs to proactively identify risks, develop mitigation plans, and ensure customer retention.
Scale Customer Success: Bring structure and scalability to the CS function by developing repeatable playbooks, reporting systems, and operational frameworks
What We're Looking For
Proven experience: 5+ years across B2B SaaS Customer Success, Account Management, or Strategic Operations with a strong track record of managing enterprise-level customers with high ACVs ($300K+) and complex requirements
Data-driven: Proven ability to leverage product usage data to uncover actionable insights that drive customer success and demonstrate the value and ROI of the partnership.
A builder’s mindset: You bring a scrappy, self-starter mindset and thrive in ambiguity, driving clarity, collaboration, and progress in a fast-paced startup environment
AI-first approach: You’re excited to work alongside top technical talent to help automate a massive and antiquated industry, and consistently use AI to enhance your own workflows
What We Offer (Full-Time Roles Only)
Competitive salary and meaningful equity in a high-growth company
100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
401(k) savings plan
Unlimited PTO and paid family leave
Home office & equipment stipend
Daily in-office lunch and dinner provided
Commuter benefits (pre-tax transit and parking)
This position requires extensive travel, estimated at 25% of the time, to visit customers, attend conferences, and participate in company on-sites.
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We are seeking NYC-based candidates or those open to relocation to NYC.
This is a foundational GTM role that combines industry credibility with integration know-how to help customers modernize how they build. You’ll partner closely with Sales but you’re not a seller - your role is to help customers understand how PermitFlow fits into their existing systems, why it matters to their operations, and what it will take to implement successfully.
You’ll act as the connective tissue between our customers’ operational realities and our platform’s technical capabilities - ensuring every solution we propose is practical, scalable, and ready to deploy.
As PermitFlow scales, this function will become increasingly central to how we sell, scope, and implement enterprise-wide solutions - anchoring around your expertise in workflow design, integrations, and industry operations.
Partner with Enterprise AEs to support complex, multi-stakeholder sales cycles, with strong focus on technical validation.
Design custom workflow configurations that leverage PermitFlow’s platform capabilities and align with customer business goals
Scope and document technical integrations (ServiceTitan, Salesforce) to ensure seamless adoption
Translate between operational language and technical requirements - ensuring customers, Sales, and Product all stay aligned
Deliver tailored demos and proof-of-concepts that showcase how PermitFlow integrates into existing workflows
Collaborate with Product, Implementation, and Customer Success to ensure successful handoff and deployment
Create repeatable solution assets — integration guides, workflow templates, demo scripts — to scale the team as we grow
Domain Expert: Deep understanding of construction, permitting, or pre-construction workflows; can speak credibly with contractors, builders, and developers.
Workflow Designer & Solution Creative: Skilled at mapping customer processes, identifying bottlenecks, and designing elegant, scalable solutions.
Integration-Savvy: Comfortable scoping technical integrations and data flows across tools like ServiceTitan, or Salesforce.
Sales Partner: Experienced supporting enterprise sales teams through discovery, demos, and solution validation.
Technical Translator: Able to bridge customer pain points and product capabilities—simplifying complex tech for executive audiences.
Cross-Functional Operator: Works fluidly across Sales, Product, Engineering, and Implementation to align on deliverables and ensure success.
Builder Mentality: Thrives in ambiguity and enjoys creating structure, content, and processes from scratch.
Mission-Driven: Energized by fixing the fragmented pre-construction process and transforming how America builds.
Win rate and quality of supported enterprise deals
Accuracy and scalability of scoped solutions
Strength of internal and customer relationships
Contribution to sales productivity and playbook development
Successful alignment between what’s sold and what’s delivered
Competitive salary and meaningful equity in a high-growth company
100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
401(k) savings plan
Unlimited PTO and paid family leave
Home office & equipment stipend
Daily in-office lunch and dinner provided
Commuter benefits (pre-tax transit and parking)
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
This role owns our most strategic buyers: the owners, developers, retailers, and national builders running multi-site programs across the country — the Amazons, Walmarts, big-box retailers, restaurant and fitness franchises, data center developers, and more whose growth lives and dies by permitting predictability.
For these accounts, permitting isn't a back-office task — it's the gating item on every store opening, every facility buildout, every site in the pipeline. A single program can span hundreds of locations across dozens of jurisdictions. You'll sell PermitFlow as the system of record and intelligence layer that brings forecasting accuracy and predictability to their entire portfolio.
We're seeking a proven closer with 5+ years of enterprise sales experience, ideally selling into commercial real estate, retail/restaurant development, construction-tech, or adjacent industries (PropTech, field service software). You thrive in complex, multi-stakeholder deals ($1M+ in scope) with long sales cycles, and you're motivated by both the mission and the career upside of joining a company at this stage.
You'll:
Acquire net new enterprise logos among national owners, retailers, and developers
Expand within existing national accounts — new divisions, regions, and use cases
Convert pilots and single-program wins into enterprise-wide, portfolio-level partnerships
This is a high-stakes, high-upside opportunity in a massive and fragmented market.
Own the full sales cycle for strategic commercial and national accounts — prospecting, discovery, business case development, negotiation, and close
Lead complex, multi-threaded deals across real estate, construction, facilities, procurement, and operations leaders at national brands
Develop and execute account strategies for net new logos, multi-site program expansion, and portfolio-wide rollouts
Build ROI-driven business cases tied to time-to-open, schedule certainty, and capital efficiency that resonate with C-suite, real estate, and construction leadership
Translate the realities of multi-jurisdiction permitting into clear, quantified value for owners and builders managing national programs
Collaborate cross-functionally (Solutions, CS, Product, Marketing, BDR) to scope solutions and ensure successful program rollouts
Maintain forecasting accuracy, pipeline hygiene, and deal visibility throughout long sales cycles
Provide insights from the field to GTM and Product leadership to shape our commercial enterprise motion and roadmap
Travel as needed for customer meetings, industry conferences, and on-site program kickoffs
Mid-Market OR Enterprise Sales Expert: 5+ years of combined Mid-Market and/or Enterprise sales with a strong record of closing complex, multi-stakeholder deals
Top Performer: Consistent top 10% of peers, President's Club, or >120% attainment across multiple years and multiple companies
Commercial / National Account Knowledge: Experience selling to owners, developers, national retailers, restaurant/franchise builders, data center or clean-energy developers, GCs, or commercial real estate strongly preferred
Strategic Seller: Skilled at navigating executive relationships, procurement, security reviews, and multi-division / multi-site rollouts
Problem-Solver & Storyteller: Capable of surfacing operational pain points and building compelling, ROI-backed business cases
Methodology-Driven: Fluent in a modern sales methodology (MEDDPICC, Command of the Message, Sandler, etc.) and disciplined about pipeline and forecasting
Builder Mentality: Excited to join a high-growth startup in build mode, helping define the commercial enterprise GTM playbook from the ground up
Credible with Operators: Plainspoken, no-jargon, and genuinely curious about how things get built — buyers in this world buy from people they like and trust
Mission-Driven: Energized by transforming how infrastructure gets built and scaling technology in one of the largest industries in the world
Closing multi-stakeholder, enterprise-level deals with national owners, retailers, and developers
Driving both new logo acquisition and portfolio expansion within existing accounts
Converting single-program pilots into enterprise-wide, multi-site partnerships
Building repeatable, scalable processes that inform PermitFlow's commercial enterprise motion
Strength of executive relationships and ability to navigate complex, multi-site rollout strategies
Competitive salary and meaningful equity in a high-growth company
100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
401(k) savings plan
Unlimited PTO and paid family leave
Home office & equipment stipend
Daily in-office lunch and dinner provided
Commuter benefits (pre-tax transit and parking)
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We prefer NYC-based candidates or those open to relocation.
As a Principal Product Designer at PermitFlow, you are the most senior individual contributor on the design team. You set the vision and the craft bar for our most complex, highest-leverage product surfaces, and you raise the ceiling for what design at PermitFlow can be. This is a hands-on role: you'll go deep on the hardest problems in construction permitting, and your influence felt in the quality of the product and in the impact of the designers around you.
Permitting is a workflow-dense, high-stakes, historically manual industry, and we are rebuilding that industry as an intelligent product. You will define how automation and AI show up in moonshots & strategic big-bet experiences. In our core product offerings, you'll ensure our users understand what the product is doing, trust its output, and stay in control of decisions that carry real financial and regulatory weight.
Own the design vision for our highest-impact product areas, from framing the problem through pixel-perfect execution.
Set the strategic direction for how permitting workflows, automation, and AI-assisted decisions are designed, ensuring users can read, trust, and guide the product's output.
Partner with the Head of Design, product, and engineering leadership to shape the roadmap, not just execute against it, bringing a strong and well-reasoned point of view on where the product should go.
Raise the craft bar across the whole design team by modeling exceptional work, strengthening our critique culture, and mentoring designers without managing them.
Evolve the design language and systems thinking that let a small team ship cohesive, scalable experiences as our surface area grows.
Move fluidly between deep detail and big-picture direction while holding a high quality bar and a high pace of execution.
Become a functional expert on construction permitting, licensing, and inspections, leading with curiosity even if this is your first time in the pre-construction industry.
Collaborate with sales and marketing on collateral and branding as needed, and help us build a permitting product that is beautiful, that works, and that scales.
All applications must link to or include a portfolio. We want to see a track record of leading high-craft, complex products from concept through launch, with clear evidence of design decisions you drove and their impact.
10+ years designing dense B2B software, with deep experience in workflow-heavy products and real complexity.
A demonstrated ability to operate as a force multiplier: elevating the work of other designers, defining what great looks like, and bringing structure to problem spaces that do not yet have any.
Strong systems thinking paired with exceptional interaction and visual craft. You sweat the details just as well as you guide strategy.
Experience designing AI-powered or highly technical products, or a clear point of view on how to make AI legible, trustworthy, and controllable for users.
High tolerance for ambiguity. We are moving fast, and our design, product, and engineering processes are constantly in flux. We want someone who thrives in that and helps improve it.
Excellent communication and storytelling. You can articulate design rationale and win alignment across designers, engineers, executives, and customers.
Technical fluency. We value designers who understand the realities of implementation and can partner deeply with engineers. Hands-on comfort with code is a plus.
Our team primarily uses Figma, Notion, and Linear. You should be comfortable with those or similar tooling, with comfort making tooling recommendations to leadership as new horizon models & solutions become available.
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
PermitFlow is seeking an experienced Senior Manager/Director, Customer Success to lead, grow, and scale our enterprise Customer Success team. You'll own the enterprise book of business, covering multi-branch and multi-region accounts with executive stakeholders and complex rollouts. Reporting directly to the VP, Customer Success, you'll own team performance, operational excellence, and the execution of success strategies that drive retention, expansion, and advocacy with our largest and most complex customers.
This is a hybrid role based in our New York City office (in-office Monday, Wednesday, and Friday).
What You'll Do:
Lead, mentor, and develop a team of 8 Enterprise Customer Success Managers, fostering a high-performance, customer-centric culture.
Own gross and net retention for the enterprise segment, including multi-stakeholder adoption, expansion, and renewal.
Build and own the enterprise engagement model: executive business reviews, mutual success plans, multi-threaded relationship maps, and structured rollout plans across branches, regions, or business units.
Partner with CSMs to identify at-risk customers and deploy proactive success plans, with direct involvement in the highest-value accounts.
Serve as an executive sponsor and escalation point, holding C-suite and VP-level relationships at key accounts.
Ensure the team delivers measurable outcomes that align with both customer objectives and PermitFlow's business goals.
Partner cross-functionally with leaders across Sales, Product, and Operations to improve the customer experience and shape roadmap priorities for enterprise needs.
Act as a champion of customer insights to inform strategic decisions and prioritization.
You Have:
4+ years of experience in a people leadership position in Customer Success, including experience managing a team carrying a retention or revenue number
8+ years of experience in Customer Success, with meaningful time in an enterprise segment managing complex, multi-stakeholder accounts
Experience owning executive relationships with senior buyers at large organizations
Strong analytical skills and comfort with BI dashboards, customer health metrics, and data-driven decision-making
Adept at producing clear documentation, thoughtful analysis, concise internal communication, polished presentations, and direct, effective coaching
Experience in startup or high-growth environments, with a builder's mindset and bias toward action
What We Offer (Full-Time Roles Only)
Competitive salary and meaningful equity in a high-growth company
100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
401(k) savings plan
Unlimited PTO and paid family leave
Home office & equipment stipend
Daily in-office lunch and dinner provided
Commuter benefits (pre-tax transit and parking)
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
Construction is one of the largest industries in the world - and one of the most operationally fragmented.
Before anything gets built, projects must move through permitting and pre-construction workflows spread across ~20,000 jurisdictions, each with different rules, systems, and processes.
The result is a massive bottleneck slowing down housing and infrastructure across the country.
PermitFlow is rebuilding this layer from the ground up - using modern software and AI systems to automate and orchestrate permitting end-to-end.
We are still early. The product surface area is expanding rapidly, the workflows are deeply complex, and the opportunity to shape how this industry operates is enormous.
This is one of those rare moments where product decisions directly influence how the physical world gets built.
Our HQ is in New York City with a hybrid schedule (Monday, Wednesday and Friday in-office). We prefer NYC-based candidates or those open to relocation.
We're hiring a Product Manager, AI to own PermitFlow's core AI infrastructure and workflow agents. This is a role that will require UX and technical acumen to deliver high quality agents in a genuinely complex domain, while also up-leveling our core agentic infrastructure and data flywheel.
Submitting a permit means comprehending construction documents, extracting project details, confirming every requirement has been met and often filling in pdf forms. Errors compound across steps and a failed submission adds real cost for our customers as projects slow.
In this context, you will be asked to deeply familiarize yourself with PermitFlow’s users, customers and use-cases, so you can develop a blended strategy, supporting single-shot full automation where possible and utilizing human-in-the-loop patterns where human judgment is still required. This is not an incremental role, we are looking for someone who can have a major impact in how fast construction gets done in America, Canada and beyond.
The ideal candidate will mix an exceptional history of product delivery with true experience building AI and Agentic infrastructure from the ground up. You ship quickly, instrument everything, hold a high quality bar, and stay close to the users of what you build.
This role reports directly to our Head of Product. We're hiring at Staff or Principal, with the level based on past experience and interview performance.
You will operate across agent design, evaluation, and operational execution:
Deliver our core set of workflow agents for permitting, enabling rapid comprehension of construction projects and accurate compliance submissions for permits and inspections
Define what \"reliable enough to submit\" means at both the field and submission level, and own the quality bar that gates release
Own our path to full automation, segmenting use cases and driving to single-shot submission where accuracy allows
Design the architecture for assistive use cases, building the agents and tools that empower permit coordinators to move faster where humans-in-the-loop is the best solution
Work with our operations org to build an evaluation and data flywheel through early testing, golden data set generation, and structured error analysis ahead of submission
Build a durable design system around our data flywheel, ensuring that users can easily provide feedback on our Agents & AI products
Build the internal toolset for testing, error analysis, and hill climbing that every team at PermitFlow uses to ship agentic work
Serve as the internal applied AI expert for teams coming from more traditional software backgrounds
We're looking for product leaders who have shipped AI into production in domains where accuracy carries real-world consequences.
7+ years of product management experience, or an equivalent track record in forward deployed engineering, applied research, or operations leadership
Direct ownership of the quality bar for a shipped AI/Agentic system
Hands-on experience building evaluations, including experience with golden data sets, LLM-as-judge, human annotation, and online monitoring
Judgment on when to build an agent and when a simpler product or process change delivers more
Deep technical fluency and comfortable engaging engineering on technical concepts
Track record of partnering closely with operations teams and translating operational insight into product
Ability to operate effectively in ambiguity and create clarity for cross-functional teams
High sense of ownership, urgency, and accountability
Track record of high quality delivery and increased scope across multiple roles
Competitive salary and meaningful equity in a high-growth company
100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
401(k) savings plan
Unlimited PTO and paid family leave
Home office & equipment stipend
Daily in-office lunch and dinner provided
Commuter benefits (pre-tax transit and parking)
If you’re excited by the opportunity to build AI-powered products that simplify complex real-world workflows - and want to help define a category from the ground up - we’d love to talk.
Inside PermitFlow: The Team Transforming Construction Permitting
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
Our Commercial segment is the highest-permitting-pain, highest upside vertical in our business. The buying committee here is fundamentally different from other GTM motions we’ve built: Architects, Engineers, and Owners (AEO) — plus the GCs and design firms who execute their programs — control permitting decisions for retail rollouts, healthcare and clinic buildouts, hospitality, industrial/logistics, and financial services real estate. This is a distinct, multi-stakeholder enterprise sale, not a variation of our existing playbooks.
We're already the clear leader in this space. It's a rare, wide-open opportunity to build the category-defining sales engine for Commercial — and to define how PermitFlow wins here for years to come.
You'll take ownership of PermitFlow's Commercial sales pod — today two AEs, scaling to 7 AEs plus dedicated BDR capacity. Reporting to our VP of Sales, you'll build the team, the playbook, and the sales motion largely from scratch: a land-and-expand, multi-stakeholder enterprise sale unlike anything else in our GTM organization today.
Your first hire/current team member operates under the Enterprise Account Executive – Commercial & National Accounts role — you'll own hiring, ramping, and coaching against that profile as you scale the pod.
This is a 0-to-1 leadership opportunity. You'll be defining how PermitFlow wins in Commercial.
Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We prefer NYC-based candidates or those open to relocation.
Own revenue and team execution for the Commercial pod — two today, scaling toward 7+ Commercial AEs — including forecasting, pipeline hygiene, and deal visibility across long, non-linear sales cycles.
Recruit, hire, and ramp Commercial AEs against the Enterprise Account Executive – Commercial & National Accounts profile, building the hiring bar, onboarding, and enablement for a segment with no established playbook.
Lead and coach the team through complex, multi-threaded deals spanning Architects, Engineers, Owners, GCs, and Real Estate/REIT stakeholders — any of whom may be the ultimate buyer.
Prioritize the highest-volume, lowest-complexity programs — Facilities and Commercial TI/remodel work — across target verticals including Retail & Big Box, Food & Beverage, Fitness & Wellness, Healthcare & Clinics, Financial Services, Hospitality, and Industrial/Logistics.
Build ROI-driven business cases that resonate with enterprise owners, GCs, and architecture/engineering firm leadership.
Partner cross-functionally with Solutions Consulting, BDR, Customer Success, and Ops to scope pilots, manage the CSM handoff, and keep delivery capacity ahead of land-and-expand growth.
Build and refine comp, quota, and pipeline processes suited to Commercial's LVC/ARR hybrid revenue model, in partnership with RevOps.
Surface field and customer insight to Sales leadership to inform the 2027 Commercial scaling decision and broader GTM roadmap.
Travel as needed for customer meetings, industry conferences, and stakeholder-network visits.
Emerging Sales Leader: 5+ years in enterprise SaaS sales, with 1–2+ years of management or team-lead experience (player-coach background a plus)
0-to-1 Builder: Comfortable standing up a new sales motion and team from a base of two reps, without an existing playbook to lean on
Strategic, Land-and-Expand Seller: Skilled at navigating multi-stakeholder deals — Architects, Engineers, Owners, GCs, Real Estate — and turning a single initial deal into full stakeholder-network penetration
AEC/Commercial Industry Knowledge: Experience selling into commercial real estate, architecture/engineering firms, retail or restaurant development, or construction-tech strongly preferred — this is not a home services background
Data-Driven Operator: Fluent in CRM systems, sales automation tools, and performance analytics; comfortable building new comp and quota structures for a non-standard, LVC-heavy revenue model
Problem-Solver & Storyteller: Surfaces operational pain points and builds compelling, ROI-backed business cases for enterprise and architecture/engineering-firm stakeholders
Cross-Functional Partner: Builds senior-level relationships quickly, and partners closely with Solutions, BDR, CS, and Ops to keep the motion moving
Mission-Driven: Energized by transforming how America's largest brands build, and by scaling technology in one of the largest industries in the world
Team attainment against Commercial revenue and pipeline targets
Growth of the Commercial pod from 2 to 4–7 AEs, plus stood-up dedicated BDR support
Conversion rate of wedge/test-site deals into larger LVC bundles and ARR contracts
Pipeline generated by activating the existing architect/GC network into net-new opportunities
Contribution to a repeatable, scalable Commercial playbook — the model we'll replicate for Builders/GCs and future verticals
Hiring, retention, and development of a high-performing Commercial sales team
Competitive salary and meaningful equity in a high-growth company
100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
401(k) savings plan
Unlimited PTO and paid family leave
Home office & equipment stipend
Daily in-office lunch and dinner provided
Commuter benefits (pre-tax transit and parking)
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We prefer NYC-based candidates or those open to relocation.
We've built the foundation for events at PermitFlow. Now we need someone to own the outcome and turn events into a pillar of our GTM motion.
This role runs the full events portfolio: industry conferences, owned events, customer-specific gatherings, and field marketing, plus ongoing experimentation with new formats, venues, and audiences. You'll execute hands-on, with internal and external support, and tie every event back to pipeline and revenue goals. We're an experimentation-heavy culture. You'll be given room to ideate, experiment, measure, and repeat what works.
This is a manager-level individual contributor role. You already know how to set goals, manage a budget, and partner across teams, and you'll bring that experience on day one.
Own the events portfolio: build the calendar across industry events, owned events, customer events, and field marketing, and decide where to place bets.
Run logistics end to end: venues, budgets, vendors, contractors, staffing, and the on-the-ground run of show.
Experiment deliberately and iterate quickly: test new formats, venues, and target audiences, and kill what doesn't work.
Get the right targets in the room and at our booth. Great events don't stop at a project plan; they rely on driving high-value attendees.
Connect events to revenue: define what success looks like for each event, track pipeline and revenue impact, and report results back to the business.
Partner cross-functionally: work closely with demand gen, product marketing, sales, CS, and business operations to align events with GTM priorities.
Manage event budgets and vendor relationships: negotiate contracts, manage contractor relationships, and keep spend accountable.
Build the playbook: turn what's worked into repeatable processes so the program scales as the business grows.
Represent events at the leadership level: bring recommendations and results directly to company leadership.
Source speaking opportunities at relevant industry and public events for executive leadership, including content submissions as needed.
4-7+ years running B2B events in a fast-moving environment and know the difference between an event that just looks good and one that drives pipeline.
You can run logistics yourself. You don't need a coordinator to book a venue or manage a floor plan, but you know when and what to delegate.
You think like a marketer first and an event planner second: every event ties back to organizational goals.
You've worked closely with partners in Sales, Customer Success, and Executives.
You're comfortable with ambiguity. This program is evolving, and you'll be instrumental in building the playbooks and processes.
Bonus: experience in construction, home services, or a related built-world industry.
Bonus: experience at a startup or in AI, and genuine interest in how physical infrastructure gets built.
Competitive salary and meaningful equity in a high-growth company
100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
401(k) savings plan
Unlimited PTO and paid family leave
Home office & equipment stipend
Daily in-office lunch and dinner provided
Commuter benefits (pre-tax transit and parking)
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
Construction is one of the largest industries in the world - and one of the most operationally fragmented.
Before anything gets built, projects must move through permitting and pre-construction workflows spread across ~20,000 jurisdictions, each with different rules, systems, and processes.
The result is a massive bottleneck slowing down housing and infrastructure across the country.
PermitFlow is rebuilding this layer from the ground up - using modern software and AI systems to automate and orchestrate permitting end-to-end.
We are still early. The product surface area is expanding rapidly, the workflows are deeply complex, and the opportunity to shape how this industry operates is enormous.
This is one of those rare moments where product decisions directly influence how the physical world gets built.
Our HQ is in New York City with a hybrid schedule (Monday, Wednesday and Friday in-office). We prefer NYC-based candidates or those open to relocation.
We are looking for an experienced and hands-on Head of Product Operations to build and lead PermitFlow’s Product Operations function.
In this role, you will define how our Product organization plans, operates, launches, and measures its work. You will evolve our Product Operations capabilities from a small team into a well-staffed, strategic organization that partners closely with Product, Engineering, Design, Operations, and the founding team to help the company execute more effectively.
You’ll be responsible for hiring and developing a team of Product Operations Managers, defining the company’s Product operating system and quality standards, and building the systems and processes that enable great product execution at scale.
This is a player-coach leadership role that requires exceptional operational judgment, strong product instincts, and the ability to operate both strategically and hands-on in a fast-paced startup environment.
Build and lead PermitFlow’s Product Operations organization, evolving it into a strategic partner embedded across the business.
Hire and develop a team of Product Operations Managers to support stakeholders across Product, Engineering, Design, GTM, Customer Success, Operations, and more.
Define PermitFlow’s Product operating system, including planning processes, PRD standards, launch processes, product metrics, customer feedback systems, and cross-functional collaboration models.
Do hands-on Product Operations work yourself, particularly on the systems and programs that set the quality bar for the rest of the team.
Own and evolve the systems that support Product planning, execution, launches, and measurement to ensure consistency, scalability, and clarity as the company grows.
Establish consistent quality standards and review processes across the Product organization, ensuring teams have clear goals, requirements, success metrics, and launch plans.
Partner closely with leadership to improve Product execution in ways that directly impact business metrics, including activation, retention, customer satisfaction, and product velocity.
Set the vision for how AI transforms the Product Operations function, driving adoption of AI tools and evolving workflows across the team.
We’re open to calibrating the level of this role based on the candidate’s experience and scope of impact, from Manager through Head of Product Operations. We’re ultimately looking for the strongest product operations leader for the business, with title and scope matched to their track record and leadership experience.
8+ years of experience in Product Operations, Business Operations, Strategy & Operations, or B2B SaaS product leadership. Experience supporting complex workflow products with data-heavy systems and cross-functional stakeholders.
3+ years of experience leading and managing teams, ideally in a high-growth startup or technology company.
Proven experience building Product Operations teams and functions from early-stage to scale.
Exceptional operational judgment across planning, prioritization, product development, launches, measurement, and cross-functional execution. Systems thinking, not just strong project management.
Player-coach mentality with the ability to do hands-on Product Operations work while simultaneously building and scaling a team.
Active AI fluency, with AI tools integrated into your daily operating workflow. Strong opinions on how AI is changing the way Product Operations teams work and a track record of evolving your own process accordingly.
Strong experience standing up Product operating processes, including planning rituals, PRD quality standards, launch readiness, product reviews, customer feedback systems, and product metrics.
Excellent communication and collaboration skills, with the ability to partner closely with Product and Engineering leadership and hold your own in strategic and technical conversations.
Ability to balance strategic thinking with hands-on execution in a fast-moving environment.
Competitive salary and meaningful equity in a high-growth company
100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
401(k) savings plan
Unlimited PTO and paid family leave
Home office & equipment stipend
Daily in-office lunch and dinner provided
Commuter benefits (pre-tax transit and parking)
If you’re excited by the opportunity to build AI-powered products that simplify complex real-world workflows - and want to help define a category from the ground up - we’d love to talk.
Inside PermitFlow: The Team Transforming Construction Permitting
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
We are looking for a competent, reliable, and detail-oriented Operations Assistant to support our team with building permit applications and related administrative operations.
This is not a basic data-entry or “mouse-moving” position. We need someone who can think, follow through, accurate and organized record keeping, communicate professionally, and take ownership of their work.
Highly organized and detail-oriented
Strong work ethic, integrity, and accountability
Able to prioritize tasks and manage multiple projects and deadlines
Professional and receptive to feedback; does not take corrections personally
Able to work independently without constant supervision
Strong written and verbal communication skills
Keeps a clear and complete paper trail of emails, calls, submissions, responses
Knows when to ask questions and when to escalate an issue to the appropriate person or higher-ranking point of contact
Good team player who communicates updates and problems promptly
Tech-savvy and able to learn and use online permitting portals, software, AI tools, spreadsheets, and other systems
Strong research and problem-solving skills
Able to review documents carefully and identify missing information, errors, or inconsistencies
Takes ownership of assigned work and does not wait to be told every next step
Able to handle repetitive administrative work without becoming careless
Comfortable working with deadlines, revisions, government processes, and follow-ups
Building permit, construction, architecture, engineering, or real estate experience is a strong advantage
We are looking for someone who gets things done; should be comfortable taking an assignment, understanding what needs to happen, keeping track of the details, following up with the right people, documenting the process, and reporting back clearly.
We value competence, honesty, initiative, accountability, and consistency more than simply being online for a certain number of hours.
40 hours per week, Monday through Friday.
Night shift hours: 9 PM to 5 AM your local time (aligned to US business hours).
Contract position — no benefits or PTO.
Pay: Pay: $3.50–$7.00/hr depending on location and experience.
Application and video introduction
Criteria Corp assessment
Take-home assignment
Final interview with a recruiter
We move quickly. If your application is complete and meets our requirements, you will hear from us within a few days.
Check out this page to listen to what some of our international members have to say about working at PermitFlow!
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
Customer-Centric: You excel at building and maintaining strong customer relationships, understanding each customer’s unique needs, and identifying how PermitFlow can support their success and growth. You are comfortable and thrive at connecting with customers virtually – spearheading meetings and serving as the face of PermitFlow in all your interactions.
Construction Permitting Expert: You have extensive hands-on experience in construction or construction permitting directly, with a thorough understanding of regulations, compliance, and the full permit lifecycle. You’re excited about this space and the construction industry at large.
Team Player: You’re a key contributor to the pilot process, ensuring a seamless customer journey from software adoption to full implementation. Collaboration is your strength, and you thrive in a cross-functional environment.
Analytical Thinker: You’re data-driven in your decision-making. You know how to gather, interpret, and leverage data to enhance customer conversations and improve processes.
Tech-Forward & Adaptable: You’re comfortable leveraging AI tools and emerging technologies to improve workflows and customer outcomes. You’re eager to learn and implement new software features, and you adapt quickly — ready and able to pivot to new processes at a moment’s notice.
Customer Point of Contact: Serve as the primary resource for customers, keeping them informed on permit status, timelines, and requirements.
Team Development: You are comfortable providing clear training, coaching, feedback, and direction to junior team members and oversee their work. You have the skillset to effectively manage a team, hold 1:1s with them, and empower them to learn more.
Manage the Permit Process: Oversee the end-to-end lifecycle of permit applications, including researching requirements, preparing forms, gathering documentation, and submitting applications to the relevant authorities.
Generate Reports: Produce detailed reports on permit progress, delivering regular, clear updates to customers and stakeholders.
Optimize Processes: Continuously identify opportunities for improvement, implementing best practices that streamline workflows, reduce bottlenecks, and enhance operational efficiency.
Ensure Compliance and Accuracy: Guarantee that all permit applications are complete, accurate, and compliant with jurisdictional standards and requirements.
Monitor and Expedite Approvals: Track permit statuses proactively, engaging with authorities to move applications forward as efficiently as possible.
3-5+ years of relevant experience: Proven track record in construction permitting, project management, or a similar role—ideally within a SaaS or tech-driven environment.
Local Permitting Knowledge: Hands-on, working knowledge of the permitting landscape across the Midwest, with priority given to candidates deeply familiar with Minnesota, Michigan, Iowa, and Wisconsin specifically, plus general familiarity with permitting practices across other Midwest states.
Established Municipal Relationships: Existing relationships with municipalities and inspectors in these states — someone who brings local trust and rapport on day one rather than having to build it from scratch.
Regional Escalation Point: Comfortable acting as the on-the-ground point of escalation when local jurisdictions push back on remote or third-party submissions.
Expediter Unblocking: Demonstrated ability to identify and unblock restrictions that municipalities place specifically on third-party permit expediters, and a track record of working through (or around) those restrictions to keep permits moving.
Exceptional project management skills: Ability to balance multiple projects and deadlines without sacrificing attention to detail.
Outstanding communication: Strong interpersonal skills with the ability to work cross-functionally, manage customer relationships, and collaborate with AHJs.
Leadership experience: Preferred 2+ years leading, managing, and mentoring teams, including coaching, performance management, and team development.
Competitive salary and meaningful equity in a high-growth company
100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
401(k) savings plan
Unlimited PTO and paid family leave
Home office & equipment stipend
Daily in-office lunch and dinner provided
Commuter benefits (pre-tax transit and parking)
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
This role must be based in Ontario or willing to relocate to the area.
Customer-Centric: You excel at building and maintaining strong customer relationships, understanding each customer’s unique needs, and identifying how PermitFlow can support their success and growth. You are comfortable and thrive at connecting with customers virtually – spearheading meetings and serving as the face of PermitFlow in all your interactions.
Construction Permitting Expert: You have extensive hands-on experience in construction or construction permitting directly, with a thorough understanding of regulations, compliance, and the full permit lifecycle. You’re excited about this space and the construction industry at large.
Team Player: You’re a key contributor to the customer journey from software adoption to full implementation. Collaboration is your strength, and you thrive in a cross-functional environment.
Analytical Thinker: You’re data-driven in your decision-making. You know how to gather, interpret, and leverage data to enhance customer conversations and improve processes.
Tech-Forward & Adaptable: You’re comfortable leveraging AI tools and emerging technologies to improve workflows and customer outcomes. You’re eager to learn and implement new software features, and you adapt quickly — ready and able to pivot to new processes at a moment’s notice.
Customer Point of Contact: Serve as the primary resource for customers, keeping them informed on permit status, timelines, and requirements.
Team Development: You are comfortable providing clear training, coaching, feedback, and direction to junior team members and oversee their work. You have the skillset to effectively manage a team, hold 1:1s with them, and empower them to learn more.
Manage the Permit Process: Oversee the end-to-end lifecycle of permit applications, including researching requirements, preparing forms, gathering documentation, and submitting applications to the relevant authorities.
Generate Reports: Produce detailed reports on permit progress, delivering regular, clear updates to customers and stakeholders.
Optimize Processes: Continuously identify opportunities for improvement, implementing best practices that streamline workflows, reduce bottlenecks, and enhance operational efficiency.
Ensure Compliance and Accuracy: Guarantee that all permit applications are complete, accurate, and compliant with jurisdictional standards and requirements.
Monitor and Expedite Approvals: Track permit statuses proactively, engaging with authorities to move applications forward as efficiently as possible.
3-5+ years of relevant experience: Proven track record in construction permitting, project management, or a similar role—ideally within a SaaS or tech-driven environment.
Bilingual: English and French
Location: Based in Ontario or willing to relocate to the area
Permitting Expert: Experience with residential or commercial permitting in Quebec, including direct work with municipalities. Strong understanding of permitting processes, regulations, and compliance standards, with awareness of jurisdictional differences.
Exceptional project management skills: Ability to balance multiple projects and deadlines without sacrificing attention to detail.
Outstanding communication: Strong interpersonal skills with the ability to work cross-functionally, manage customer relationships, and collaborate with AHJs.
Leadership experience: Preferred 2+ years leading, managing, and mentoring teams, including coaching, performance management, and team development.
Customer-centric mindset: Background in customer success, customer experience, or sales, with a demonstrated ability to deliver high-quality service throughout the project lifecycle.
Critical thinker and problem-solver: Able to stay calm under pressure, quickly assess challenges, and identify effective solutions.
Competitive salary and meaningful equity in a high-growth company
100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
Unlimited PTO and paid family leave
Home office & equipment stipend
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
This role owns our most strategic buyers: the owners, developers, retailers, and national builders running multi-site programs across the country — the Amazons, Walmarts, big-box retailers, restaurant and fitness franchises, data center developers, and more whose growth lives and dies by permitting predictability.
For these accounts, permitting isn't a back-office task — it's the gating item on every store opening, every facility buildout, every site in the pipeline. A single program can span hundreds of locations across dozens of jurisdictions. You'll sell PermitFlow as the system of record and intelligence layer that brings forecasting accuracy and predictability to their entire portfolio.
We're seeking a proven closer with 8+ years of enterprise sales experience, ideally selling into commercial real estate, retail/restaurant development, construction-tech, or adjacent industries (PropTech, field service software). You thrive in complex, multi-stakeholder deals ($1M+ in scope) with long sales cycles, and you're motivated by both the mission and the career upside of joining a company at this stage.
You'll:
Acquire net new enterprise logos among national owners, retailers, and developers
Expand within existing national accounts — new divisions, regions, and use cases
Convert pilots and single-program wins into enterprise-wide, portfolio-level partnerships
This is a high-stakes, high-upside opportunity in a massive and fragmented market.
Own the full sales cycle for strategic commercial and national accounts — prospecting, discovery, business case development, negotiation, and close
Lead complex, multi-threaded deals across real estate, construction, facilities, procurement, and operations leaders at national brands
Develop and execute account strategies for net new logos, multi-site program expansion, and portfolio-wide rollouts
Build ROI-driven business cases tied to time-to-open, schedule certainty, and capital efficiency that resonate with C-suite, real estate, and construction leadership
Translate the realities of multi-jurisdiction permitting into clear, quantified value for owners and builders managing national programs
Collaborate cross-functionally (Solutions, CS, Product, Marketing, BDR) to scope solutions and ensure successful program rollouts
Maintain forecasting accuracy, pipeline hygiene, and deal visibility throughout long sales cycles
Provide insights from the field to GTM and Product leadership to shape our commercial enterprise motion and roadmap
Travel as needed for customer meetings, industry conferences, and on-site program kickoffs
Enterprise Sales Expert: 8+ years of enterprise sales with a strong record of closing complex, multi-stakeholder deals over $1M+
Top Performer: Consistent top 10% of peers, President's Club, or >120% attainment across multiple years and multiple companies
Commercial / National Account Knowledge: Experience selling to owners, developers, national retailers, restaurant/franchise builders, data center or clean-energy developers, GCs, or commercial real estate strongly preferred
Strategic Seller: Skilled at navigating executive relationships, procurement, security reviews, and multi-division / multi-site rollouts
Problem-Solver & Storyteller: Capable of surfacing operational pain points and building compelling, ROI-backed business cases
Methodology-Driven: Fluent in a modern sales methodology (MEDDPICC, Command of the Message, Sandler, etc.) and disciplined about pipeline and forecasting
Builder Mentality: Excited to join a high-growth startup in build mode, helping define the commercial enterprise GTM playbook from the ground up
Credible with Operators: Plainspoken, no-jargon, and genuinely curious about how things get built — buyers in this world buy from people they like and trust
Mission-Driven: Energized by transforming how infrastructure gets built and scaling technology in one of the largest industries in the world
Closing multi-stakeholder, enterprise-level deals with national owners, retailers, and developers
Driving both new logo acquisition and portfolio expansion within existing accounts
Converting single-program pilots into enterprise-wide, multi-site partnerships
Building repeatable, scalable processes that inform PermitFlow's commercial enterprise motion
Strength of executive relationships and ability to navigate complex, multi-site rollout strategies
Competitive salary and meaningful equity in a high-growth company
100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
401(k) savings plan
Unlimited PTO and paid family leave
Home office & equipment stipend
Daily in-office lunch and dinner provided
Commuter benefits (pre-tax transit and parking)
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
We're hiring a Sales Engineer - Commercial to be the dedicated solutions and program partner for our Commercial segment. Commercial permitting is punishingly complex — multi-stakeholder programs, layered scopes, third-party architects and GCs, and demanding billing and compliance realities. Today, a huge amount of that complexity lands on our Account Executives, pulling them away from selling and into invoice relay, vendor onboarding, program monitoring, and customer enablement.
This role consolidates that work into a single, dedicated function so our Commercial AEs can focus entirely on running more sales cycles against more accounts. You'll partner closely with Sales, but you're not a seller — you're the connective tissue between our customers' operational realities and PermitFlow's platform, working alongside the AE across the entire sales cycle and into expansion within target accounts.
Think of this as an expanded Pilot Ops role for the Commercial segment: rather than engaging only during a pre-defined pilot window, you own solution design, program management, and customer enablement end-to-end — bringing deep permitting credibility into the room, keeping complex programs on track, and turning successful deployments into expansion.
Be the permitting SME across sales cycles and pilots. Join AE-led calls as a credible subject-matter expert who can speak the language of expediters, architects, civil engineers, and GCs. Get into the details of customer workflows to understand how PermitFlow fits their process, recommend cadences that optimize the customer experience, and clarify which scopes exist within a given program so the AE can speak knowledgeably about PermitFlow's capabilities across them.
Operationalize workflows and clarify scope. Map current-state commercial permitting workflows, identify where PermitFlow fits, and design configurations that align platform capabilities with customer goals across complex, multi-scope programs.
Run program management for live pilots and accounts. Own the weekly internal syncs that hold ops leads and managers accountable to due dates, triage risk, and keep architects and GCs responsive. Escalate program-level signals to the AE while distinguishing project-level noise (ops) from issues worth their attention.
Generate customer-facing data and reporting. Produce regular program reporting against KPIs so customers always have visibility into status, progress, and value delivered.
Be the billing and accounting liaison. Absorb the constant back-and-forth on unpaid invoices, payment timing, and pass-through fees, and fix the friction (such as automated invoice reminders firing when no work was submitted) that frustrates clients and drains AE time.
Drive customer enablement. Onboard and train the growing set of stakeholders who need to use PermitFlow — both the third parties already inside our workspaces (architects, civil engineers, and GCs on existing programs) and other departments, offices, and job captains within large accounts, using enablement as a frictionless entry point for expansion.
Build solution and enablement assets that scale. Create the repeatable content that makes every future deal easier: AEC enablement playbooks, due-diligence and pre-permitting report templates, software invitation/onboarding lists, preferred architect/GC contact lists, and lunch-and-learn materials that activate job captains across an account's programs.
Collaborate cross-functionally. Work closely with Product, Implementation, Operations, and Customer Success to ensure every solution is practical, scalable, and handed off cleanly into deployment.
Domain Expert. Deep understanding of commercial construction, permitting, or pre-construction workflows. You've pulled permits, sat across from a building department, run a permit ops team, or worked inside the trades — and contractors, builders, and developers believe you've done their job before.
Workflow Designer & Solution Creative. Skilled at mapping customer processes, identifying bottlenecks, and designing elegant, scalable solutions across multi-scope commercial programs.
Program & Project Manager. You keep complex, multi-stakeholder programs on track — holding ops teams, architects, and GCs accountable to deadlines, surfacing risk early, and driving accountability across third parties.
Sales Partner. Experienced supporting (not replacing) sales teams through discovery, scoping, and solution validation. You advance the deal without trying to own the close.
Customer Enablement Lead. You can teach a diverse set of stakeholders how to use a platform and build the training content that scales it.
Technical Translator. Able to bridge customer pain points and product capabilities, simplifying complex permitting and operational reality for executive audiences.
Cross-Functional Operator. Works fluidly across Sales, Product, Operations, Implementation, and Customer Success to align on deliverables and ensure success.
Builder Mentality. Thrives in ambiguity and enjoys creating structure, content, and processes from scratch.
Mission-Driven. Energized by fixing the fragmented pre-construction process and transforming how America builds.
Increased Commercial AE selling capacity — measurably less non-selling work absorbed by reps
Health and on-time delivery of pilots and programs you manage
Reduction in billing and invoicing friction for commercial accounts
Quality and reach of customer enablement, including third-party and in-account adoption
Contribution to expansion within target commercial accounts
Strength of internal and customer relationships, and alignment between what's sold and what's delivered
Competitive salary and meaningful equity in a high-growth company
100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
401(k) savings plan
Unlimited PTO and paid family leave
Home office & equipment stipend
Daily in-office lunch and dinner provided
Commuter benefits (pre-tax transit and parking)
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
We're hiring a Director, Strategic Partnerships to take PermitFlow's partner ecosystem to the next level. We already have a meaningful set of partners across our core categories - the mandate for this seat is to go deeper with the ones we have and aggressively expand the ones we don't. You'll own the strategy, expansion, structuring, and revenue accountability across the full partner portfolio.
Permits don't happen in a vacuum. They sit inside a larger contractor stack - ServiceTitan, AccuLynx, JobNimbus, Salesforce, Procore, Buildertrend, CompanyCam - and they're funded, sold, and serviced through OEMs, distributors, financing partners, and trade associations. The contractor decision to standardize on PermitFlow is heavily influenced by who we integrate with, who recommends us, and who builds joint motions with us. Your job is to make PermitFlow the obvious permit layer of the home services and pre-construction ecosystem.
You'll report to the VP of Sales and partner closely with Sales, Marketing, Product, and the exec team. The role has clear pipeline and revenue accountability - partner-sourced and partner-influenced ARR are how we'll measure success.
Define the partner strategy. Build the map: which categories matter (FSM/ISV, OEM/manufacturer, distributor, construction management, financing, trade association, AHJ/govtech, adjacent SaaS), where the leverage is, and which 5-10 partners we go deep with. Bring a point of view - don't wait for a playbook.
Recruit and sign foundational partners. Identify, pitch, negotiate, and close partnership agreements with target ISVs (e.g., ServiceTitan, AccuLynx, JobNimbus, Procore, Buildertrend), OEMs and distributors in HVAC / roofing / windows / doors / solar, financing partners, and trade associations.
Drive partner-sourced and partner-influenced pipeline. Carry a number. Partnerships exist to drive deals - referrals, co-sells, embedded distribution. You'll own a target for partner-sourced ARR and partner-influenced pipeline, and you'll be measured against it.
Build the joint GTM motion. Partner with Marketing on co-branded campaigns, webinars, dealer/distributor events, and conference presence. Partner with Sales on co-sell motions, account mapping, and joint pursuits. Make the \"better together\" story real, not theoretical.
Own contract structuring and negotiation. Lead deal terms - referral economics, rev share, co-marketing commitments, integration scope, SLAs. Build the standard partnership agreement template with Legal so future deals close faster.
Be the product feedback loop from the ecosystem. Funnel integration requirements, API gaps, and partner-driven roadmap input back to Product. You're the voice of the ecosystem inside PermitFlow.
Stand up the partner program infrastructure. Build the partner tiering framework, onboarding playbook, enablement assets, scorecard, and QBR cadence. Make it scalable so we can hire underneath you in 12-18 months.
Represent PermitFlow externally. Speak at industry events (IRE, AHR Expo, GAF Roofing Academy, NAHB IBS, ServiceTitan Pantheon, etc.). Be the face of PermitFlow's partner motion to the ecosystem.
8+ years in Partnerships, Business Development, or Channel Sales - ideally at a B2B SaaS, vertical SaaS, ConTech, PropTech, or InsurTech company. You've signed real deals, run a partner number, and built joint motions that produced pipeline.
Track record of expanding and scaling, not just maintaining. You've taken existing partnerships from underperforming to producing real pipeline, and you've signed material net-new partners. You can talk through the mechanics of both motions - how you re-engineered a sleepy partner relationship and how you closed a cold one.
Quota / revenue accountability in your past. You've owned a partner-sourced pipeline number or rev share target - and you've hit or exceeded it. You can talk about your funnel, conversion math, and partner economics fluently.
Ecosystem fluency in home services / construction / contractor tech is a strong plus. Experience with FSMs (ServiceTitan, AccuLynx, JobNimbus, Workiz, FieldRoutes), construction management (Procore, Buildertrend), OEMs (GAF, Owens Corning, Carrier, Trane, Pella, Andersen), or financing platforms (GreenSky, Service Finance, Sunlight) is a major edge.
Exec-level presence. You've pitched VPs and C-suite at $500M+ companies and held your own. You're polished with execs, blunt with operators, and adapt to both.
Commercial sharpness. You structure deals that work. You know when to walk, when to push, and how to protect PermitFlow's economics. You don't sign vanity partnerships.
Builder mindset. You're going to write the partner playbook, the standard contract, the QBR template, and the partner scorecard. You see infrastructure as the unlock for scale.
High agency, low ego. You'll be in rooms with the CEO, CRO, Head of Product, and partner executives - often in the same week. You adapt, contribute, and don't wait for direction.
Built or scaled an integration partner program with the FSMs and CRMs our customers actually run on - ServiceTitan, AccuLynx, JobNimbus, FieldEdge, Workiz, Salesforce, Procore, or Buildertrend
Prior partnerships with HVAC, roofing, windows, doors, or solar OEMs (Carrier, Trane, GAF, Owens Corning, Pella, Andersen) or major distributors (ABC Supply, Beacon, SRS, Ferguson)
Active relationships inside the PE-backed home services rollup ecosystem - sponsors, operators, or advisors driving multi-jurisdiction trade consolidation (PermitFlow's largest deals live here)
Experience with AHJs / govtech platforms (Accela, Tyler, OpenGov), embedded contractor financing (GreenSky, Service Finance, Sunlight), or the trade associations our customers belong to (NRCA, NAHB, ACCA, ABC)
Competitive salary and meaningful equity in a high-growth company
Comprehensive medical, dental, and vision coverage
Flexible PTO and paid family leave
Home office & equipment stipend
Hybrid NYC office culture (3 days in-office/week for NYC-based team) with direct access to leadership and exec team
In-office lunch & dinner provided
Travel to partners and customers - you'll see the ecosystem in the field, not just over Zoom
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
This role is foundational. We are standing up a dedicated Account Management function so that every signed enterprise customer has one clear commercial owner. You'll own the commercial relationship for a portfolio of the largest builders, contractors, developers, and multi-brand home-services platforms in the country — protecting renewals, closing expansion, and turning signed agreements into compounding partnerships. Every one of those accounts gets a single, named commercial owner for the life of the relationship. That's you.
You carry a quota and own the number: renewals, upsell, cross-sell, new-product and business-unit expansion. Implementation owns onboarding and go-live, Ops owns the day-to-day operating cadence, and Customer Success owns account health and adoption. You own everything commercial from the moment an account clears its opt-out window, and you convert delivered value into retained and expanded revenue.
Own the commercial relationship and a $6M+ enterprise book of business from the moment each account becomes a PermitFlow customer.
Lead every renewal end to end — strategy, pricing, negotiation, procurement, legal, close
Build and close expansion pipeline across products, business units, geographies, brands, and volume tiers
Develop multi-year account plans, stakeholder maps, whitespace maps, and mutual commercial plans
Build trusted relationships from decision makers at both the regional an national level, including the C-suite and private-equity sponsors
Translate operational outcomes — time-to-permit, throughput, cost, and risk reduction — into executive-grade ROI narratives
Own renewal and expansion forecasting, CRM hygiene, next steps, and close plans
Partner tightly with Implementation, Ops, and Customer Success on onboarding, operating cadence, health, adoption, and risk signals while holding a clean commercial swim-lane
Help build the Account Management playbook — handoffs, tiering, cadences, forecasting, account-planning standards
~20% Travel as needed for customer meetings, executive reviews, industry events (e.g. Pantheon), and portfolio-company HQ visits
Enterprise Commercial Leader: 8+ years in enterprise Account Management, expansion sales, or a comparable quota-carrying post-sale role
Self Starter: You’ve seen this show before and can help build the foundation of what this will look like as we continue to scale
Proven Revenue Owner: You have personally managed a $5M+ book and can show GRR, NRR, renewal, and expansion numbers
Complex Deal Operator: Comfortable with $200K+ ACV accounts, multi-threaded negotiations, procurement, security and legal reviews, and multi-entity rollouts
Seller, Not Just a Steward: You source, qualify, price, negotiate, and close expansion yourself — you don't hand it to Sales
Executive Relationship Builder: You're just as credible sitting across from a CFO as you are talking with a branch manager at a job site - warm, direct, curious, and plainspoken no matter who's in the room
Strategic and Analytical: You connect usage and outcomes to financial impact, risk, pricing, and a multi-year growth thesis
Forecast-Disciplined: Clear stages, close plans, renewal timelines, accurate commits
Cross-Functional Partner: You create clarity and momentum across Sales, CS, Product, Solutions, Support, Legal, Finance, and RevOps
Industry Knowledge: Construction-tech, PropTech, field-service software, home services, or another operationally complex vertical strongly preferred
Net Revenue Retention (NRR) and Gross Revenue Retention (GRR)
Expansion ARR closed, and expansion pipeline coverage, win rate, and velocity
Renewal rate and renewal/expansion forecast accuracy
Account, brand, geography, and product penetration
Quality of executive relationships, account plans, and cross-functional execution
Contribution to a repeatable Account Management operating model
Competitive salary, uncapped commission, and meaningful equity in a high-growth company
100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
401(k) savings plan
Unlimited PTO and paid family leave
Home office & equipment stipend
Daily in-office lunch and dinner provided
Commuter benefits (pre-tax transit and parking)
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We prefer NYC-based candidates or those open to relocation.
We've built the foundation for events at PermitFlow. Now we need someone to own the outcome and turn events into a pillar of our GTM motion.
This role runs the full events portfolio: industry conferences, owned events, customer-specific gatherings, and field marketing, plus ongoing experimentation with new formats, venues, and audiences. You'll execute hands-on, with internal and external support, and tie every event back to pipeline and revenue goals. We're an experimentation-heavy culture. You'll be given room to ideate, experiment, measure, and repeat what works.
This is a manager-level individual contributor role. You already know how to set goals, manage a budget, and partner across teams, and you'll bring that experience on day one.
Own the events portfolio: build the calendar across industry events, owned events, customer events, and field marketing, and decide where to place bets.
Run logistics end to end: venues, budgets, vendors, contractors, staffing, and the on-the-ground run of show.
Experiment deliberately and iterate quickly: test new formats, venues, and target audiences, and kill what doesn't work.
Get the right targets in the room and at our booth. Great events don't stop at a project plan; they rely on driving high-value attendees.
Connect events to revenue: define what success looks like for each event, track pipeline and revenue impact, and report results back to the business.
Partner cross-functionally: work closely with demand gen, product marketing, sales, CS, and business operations to align events with GTM priorities.
Manage event budgets and vendor relationships: negotiate contracts, manage contractor relationships, and keep spend accountable.
Build the playbook: turn what's worked into repeatable processes so the program scales as the business grows.
Represent events at the leadership level: bring recommendations and results directly to company leadership.
Source speaking opportunities at relevant industry and public events for executive leadership, including content submissions as needed.
4-7+ years running B2B events in a fast-moving environment and know the difference between an event that just looks good and one that drives pipeline.
You can run logistics yourself. You don't need a coordinator to book a venue or manage a floor plan, but you know when and what to delegate.
You think like a marketer first and an event planner second: every event ties back to organizational goals.
You've worked closely with partners in Sales, Customer Success, and Executives.
You're comfortable with ambiguity. This program is evolving, and you'll be instrumental in building the playbooks and processes.
Bonus: experience in construction, home services, or a related built-world industry.
Bonus: experience at a startup or in AI, and genuine interest in how physical infrastructure gets built.
Competitive salary and meaningful equity in a high-growth company
100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
401(k) savings plan
Unlimited PTO and paid family leave
Home office & equipment stipend
Daily in-office lunch and dinner provided
Commuter benefits (pre-tax transit and parking)
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
We're looking for a Staff Analytics Engineer to build and shape the data foundation and intelligence layer powering PermitFlow's next stage of growth.
This is a high-impact, hands-on individual contributor role at the intersection of analytics engineering, data analysis, and strategic decision-making. You'll own problems end-to-end: architecting our data warehouse, building reliable dbt models and pipelines, establishing trusted metrics, investigating complex business questions, and translating your findings into insights that drive meaningful business outcomes.
You'll work directly with leaders and teams across Engineering, Product, Operations, and Customer Success. Rather than operating as a centralized reporting function, you'll partner closely with the business to understand its most important challenges, identify opportunities hidden in the data, and build the analytical capabilities needed to act on them.
This role requires both deep technical expertise and strong business intuition. You'll spend substantial time building in SQL and dbt, while also getting hands-on with Python, exploring data, developing analytical models, and presenting recommendations that influence how the company operates and grows. We want someone who understands that great analytics engineering isn't just about building reliable data models; it's about making better decisions possible.
We're also building an AI-native data function. You'll have the opportunity to rethink traditional analytics workflows using LLMs and emerging technologies, from automating complex analysis to enabling teams across the company to access and act on data more independently.
You'll have the technical ownership to shape our data architecture, the business exposure to influence company-wide decisions, and the autonomy to build capabilities that will compound in value as PermitFlow scales.
Build and own our data foundation: Architect, develop, and scale our data warehouse, dbt models, transformation pipelines, and core metrics. Establish reliable, well-structured data foundations that serve as the source of truth across the company. dbt will be a core part of your day-to-day work.
Drive analytics from question to impact: Partner with cross-functional leaders to identify high-value opportunities, investigate ambiguous business problems, conduct deep-dive analyses, and turn complex data into clear insights and actionable recommendations.
Build AI-powered analytics capabilities: Explore and implement LLM-powered workflows, AI agents, and automation to accelerate analysis, reduce manual work, improve data accessibility, and fundamentally rethink how teams interact with information.
Establish technical standards and data quality: Set the bar for data modeling, architecture, testing, documentation, observability, and governance. Build scalable systems that produce trusted, consistent, and reliable data as the business grows.
Influence strategic business decisions: Work directly with leaders across Operations, Customer Success, Product, and Engineering to define KPIs, evaluate business performance, identify operational bottlenecks, and uncover opportunities to improve efficiency, growth, and customer outcomes.
Make data accessible across the organization: Develop intuitive dashboards, reporting systems, and self-service analytics tools that empower teams to answer complex questions independently and make faster, better-informed decisions.
Shape our data strategy: Influence our long-term data architecture, tooling, technical roadmap, and operating model. Help define how a modern, AI-native data function should operate as PermitFlow scales.
Deep analytics engineering experience: Significant experience in analytics engineering, data engineering, data analytics, or business intelligence, with a track record of independently owning complex, high-impact initiatives.
Expert SQL and dbt skills: Exceptional SQL proficiency and deep, hands-on experience building production-grade dbt models, designing dimensional data models, and developing transformation workflows in modern cloud data warehouses.
Strong engineering fundamentals: Proficiency in Python and experience building reliable, scalable data pipelines, analytical workflows, and data infrastructure.
AI-forward mindset: Practical experience leveraging LLMs, AI agents, or AI-powered tools to improve analytics workflows, automate processes, or make data more accessible. You're curious about emerging technologies and excited to challenge traditional approaches.
Full-stack data capabilities: You combine strong engineering fundamentals with genuine analytical depth. You're equally comfortable architecting data models, writing production-quality code, exploring datasets, and developing insights that inform business decisions.
Exceptional analytical and business judgment: You know how to break down ambiguous problems, ask the right questions, identify meaningful patterns, and translate complex findings into clear recommendations with measurable business impact.
Technical leadership and ownership: You've independently led complex, cross-functional initiatives from problem definition through execution. You can establish technical direction, influence architectural decisions, and raise the bar for engineering quality without relying on formal authority.
Strong communication and influence: You can partner effectively with engineers, executives, and business operators. You're able to explain technical trade-offs, communicate analytical findings, and influence decisions through clear, compelling reasoning.
A builder's mentality: You're proactive, resourceful, and energized by solving difficult problems in a fast-moving environment. You take ownership beyond your immediate responsibilities and care deeply about the outcomes your work creates.
Build at an inflection point: Join a rapidly scaling, venture-backed company where you can shape foundational systems and influence the direction of the data function before it becomes entrenched.
Own problems that matter: Work on complex, high-impact challenges that directly influence how the company operates, scales, and serves its customers.
Define the future of AI-powered analytics: Help pioneer how LLMs and AI transform the way an organization accesses data, generates insights, and makes decisions.
Work directly with leadership: Partner closely with leaders across the company, giving you meaningful visibility into business strategy and the opportunity to influence decisions at every level.
Operate with autonomy and impact: Have the trust and ownership to take initiatives from initial idea to production, establish technical standards, and see your work translate into tangible business outcomes.
Shape something from the ground up: Help build the data capabilities, technical culture, and operating model that will support PermitFlow's next chapter of growth.
If you're excited about building the data foundation and intelligence layer behind an AI-native company, solving complex problems, and seeing your work directly shape how a business operates and grows, we'd love to meet you.
Competitive salary and meaningful equity in a high-growth company
100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
401(k) savings plan
Unlimited PTO and paid family leave
Home office & equipment stipend
Daily in-office lunch and dinner provided
Commuter benefits (pre-tax transit and parking)
Inside PermitFlow: The Team Transforming Construction Permitting
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We prefer NYC-based candidates or those open to relocation.
The Corporate Development function decides where PermitFlow should build, buy, and partner to accelerate growth. We look for deals that expand our product, open new routes to market, and move us deeper into the workflow of every construction project.
As a Corporate Development Manager, you'll work directly with our leadership team to find the right acquisition and investment targets, build the case for each one, and drive it from first call through close and integration. You'll also set partnership priorities: deciding which partnerships matter most given our broader business goals. This is a rare chance for a proven dealmaker to build this function at a venture-backed, hypergrowth company and see each deal show up in company results.
You'll own deals end-to-end and have the trust to shape where PermitFlow goes next.
Technical Judgment: Demonstrate strong technical judgment to critically evaluate target technologies and partner platforms, assess product-market fit, and align M&A or partnership strategies with long-term engineering roadmaps.
Map the Market: Track competitors, new entrants, potential partners, funding, and deal activity across construction tech, vertical AI, and the markets we serve.
Own the Pipeline: Source, evaluate, and rank acquisition, strategic investment, and partnership opportunities across permitting, compliance, construction software, and adjacent workflows.
Set Partnership Priorities: Evaluate partnership opportunities against company goals, decide which to pursue and in what order, and hand clear priorities to the Head of Partnerships.
Make the Build, Buy, or Partner Call: Build business cases and financial models that give leadership a clear recommendation on each opportunity.
Run Deals End-to-End: Lead each acquisition, strategic investment, and equity or transaction-style partnership from first outreach through diligence, valuation, negotiation, and close.
Lead Cross-Functional Diligence: Coordinate Finance, Legal, Product, Engineering, and Operations through diligence and deal execution.
Drive Integration: Own post-close integration plans with the teams involved, and track whether each deal delivers on its thesis.
Review Partnership Results: Measure live partnerships against their original thesis and recommend where to double down or exit.
Build the Network: Build lasting relationships with founders, bankers, investors, and strategic partners so the best deals come to us first.
Bring Decisions to Leadership and the Board: Turn complex analysis into clear, short recommendations for the exec team and board.
5+ years in investment banking, private equity, growth equity, corporate development, or M&A-focused strategy work at a high-growth company.
Deal operator: you have sourced, led diligence, negotiated, and closed M&A or strategic investments yourself.
Strong modeler: valuation, deal, and operating models are second nature.
Sharp judgment: you can learn a business fast and spot the two or three factors that matter most.
Clear prioritizer: you can weigh competing opportunities against company goals and make a firm call on what to pursue.
Commercial negotiator: comfortable across the table from founders, executives, and sophisticated counterparties.
Structured communicator: distills complexity into simple, actionable recommendations.
Builder mindset: comfortable with limited process, a lot of ambiguity, and full ownership from idea to integration.
Bonus: experience in construction, vertical SaaS, or regulated markets.
Excited to build at a hyper-scale startup redefining how America builds.
Hybrid in NYC: in office Monday, Wednesday, and Friday.
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We prefer NYC-based candidates or those open to relocation.
We’re hiring a Principal Engineer to own the evolution of our architecture and platform so it works for agents as well as people. Our goal is simple: double the output of our entire organization while raising the quality bar. The scope is the whole platform. You’ll work across infrastructure, shared services, and product code, and step in as a product engineer anywhere in the stack when that is the fastest way to move.
The ideal candidate is deep in code architecture and platform engineering, already works agent-first, and has built foundations that other teams adopted because they were better. This role reports directly to our VP of Engineering.
Own the architecture of our codebase. Set the patterns, module boundaries, and domain abstractions across our monorepo, and lead the refactors and migrations that get us there.
Design the monorepo for agents. Structure packages, ownership, the build graph, and conventions so an agent can find the right context, make a scoped change, and verify it without reading the whole repo.
Build the platform substrate. Own the shared services, infrastructure, and paved paths (data access, background jobs, environments, observability) that product teams build on and agents can use safely.
Own the agentic SDLC. Define how work moves from ticket to production when agents do much of the writing, testing, and reviewing. Set the defaults every team builds on, and change them as models and tools improve.
Scale verification with volume. Build AI-assisted code review, test generation, and CI gates so confidence to merge keeps pace as PR volume doubles. Decide where human review is required and where it is not.
Put agents to work in the background. Stand up agents that pick up well-scoped tickets, triage flaky tests, run dependency upgrades and large migrations, and draft fixes from incidents and error reports.
You've owned the architecture of a large, multi-team codebase. You've set the module boundaries and patterns others build within, run monorepo tooling (Nx, Turborepo, Bazel, or similar), and led migrations that changed how a whole org works.
Strong platform and infrastructure depth: cloud infrastructure, infrastructure as code, CI/CD, observability, and services you've run in production through real incidents.
You can work across the stack as a product engineer, from data model to UI, and you're happy to do it.
You work agent-first today. A large share of the code you ship comes from AI coding agents, and you have specific, earned opinions on where they break and how codebase structure fixes that.
Current knowledge of the agentic stack as it applies to software engineering: context engineering, agent instructions and skills, MCP, sandboxed execution, and how to evaluate a coding agent's output.
You operate with earned authority. You influence through demonstrated judgment, working code, and clear writing rather than title or mandate.
15+ years of software engineering experience, including time setting technical direction across multiple teams.
Competitive salary and meaningful equity in a high-growth company
100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
401(k) savings plan
Unlimited PTO and paid family leave
Home office & equipment stipend
Daily in-office lunch and dinner provided
Commuter benefits (pre-tax transit and parking)
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We prefer NYC-based candidates or those open to relocation.
We're hiring a Staff/Principal Engineer to build PermitFlow's core product AI Assistant, infrastructure, and workflow agents. This is a role that will require UX and technical acumen to deliver high quality agents in a genuinely complex domain, while also up-leveling our core agentic infrastructure and data flywheel.
Submitting a permit means comprehending construction documents, extracting project details, confirming every requirement has been met and often filling in pdf forms. Errors compound across steps and a failed submission adds real cost for our customers as projects slow.
The ideal candidate will mix an exceptional history of product delivery with true experience building AI and Agentic infrastructure from the ground up. You ship quickly, instrument everything, hold a high quality bar, and stay close to the users of what you build.
This role reports directly to our VP of Engineering. We're hiring at Staff or Principal, with the level based on past experience and interview performance.
Own the agent architecture. Design the reasoning loop, planning and decomposition strategy, state and session model, and recovery behavior for long-running tasks.
Build the context layer. Retrieval, memory, and context-window management over project documents, jurisdictional requirements, prior submissions, and customer-specific conventions.
Design the action surface. Define the tools the assistant can call, the permissions model around them, and the human-in-the-loop checkpoints for actions that are expensive or irreversible.
Make evaluation the engine of progress. Stand up offline and online eval harnesses that measure task completion and failure modes. Build the iteration loop that lets the whole team improve agent quality on evidence.
Set the bar for the org. Establish the abstractions, SDKs, and review standards other engineers build agentic features on.
Stay close to the customer. Sit with permit coordinators and builders, watch the assistant fail in real conditions, and bring that back into the system design.
You've shipped an assistant or agentic product at meaningful scale
Deep, current knowledge of the agentic stack (tool calling and tool design, context engineering, memory, retrieval, orchestration patterns, etc)
You’ve built eval harnesses that changed what a team worked on, and you can articulate what makes an eval trustworthy.
You are a genuinely strong software engineer, not an AI specialist who needs someone else to make it production-ready. You’ve owned services in production and you write code that other people are glad to inherit.
You operate with earned authority. You influence through demonstrated judgment, working code, and clear writing rather than title or mandate.
10+ years of software engineering experience with recent time spent building LLM-powered products.
Competitive salary and meaningful equity in a high-growth company
100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
401(k) savings plan
Unlimited PTO and paid family leave
Home office & equipment stipend
Daily in-office lunch and dinner provided
Commuter benefits (pre-tax transit and parking)
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.