We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Responsibilities:
Work directly with leaders across Plaid on the company's most important and least-defined problems, particularly those at the seams of multiple teams or functions
Identify unowned, high-leverage opportunities across the business and driving them to clean outcomes
Operate across a wide aperture (strategy, GTM, operations, product, etc.) without being boxed into a single lane
Lead (directly or indirectly) high performing teams
Use AI tools and agents as a default part of how you work — not as an experiment, but as a force multiplier
Qualifications:
10+ years of total experience, with meaningful time in consulting as well as direct operating roles (BizOps, Strategy & Ops, Finance, Chief of Staff, etc.
A track record of independently identifying problems and driving them to outcomes with limited top-down direction
High agency, sense of ownership, and willingness to roll up your sleeves
Ability to build relationships at all levels and drive cross-functional teams to action
Strong analytical and structured-thinking skills; comfort translating ambiguity into frameworks, plans, and decisions
Experience directly managing high-performing teams
Familiarity with AI tools and agents to accelerate workflows is a plus
Knowledge of SQL and Tableau preferred
Experience in fintech, payments, or high-growth SaaS preferred
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nResponsibilities:\n\n - Work directly with leaders across Plaid on the company's most important and least-defined problems, particularly those at the seams of multiple teams or functions\n\n - Identify unowned, high-leverage opportunities across the business and driving them to clean outcomes\n\n - Operate across a wide aperture (strategy, GTM, operations, product, etc.) without being boxed into a single lane\n\n - Lead (directly or indirectly) high performing teams\n\n - Use AI tools and agents as a default part of how you work — not as an experiment, but as a force multiplier\n\n\n\nQualifications:\n\n - 10+ years of total experience, with meaningful time in consulting as well as direct operating roles (BizOps, Strategy & Ops, Finance, Chief of Staff, etc.\n\n - A track record of independently identifying problems and driving them to outcomes with limited top-down direction\n\n - High agency, sense of ownership, and willingness to roll up your sleeves\n\n - Ability to build relationships at all levels and drive cross-functional teams to action\n\n - Strong analytical and structured-thinking skills; comfort translating ambiguity into frameworks, plans, and decisions\n\n - Experience directly managing high-performing teams\n\n - Familiarity with AI tools and agents to accelerate workflows is a plus\n\n - Knowledge of SQL and Tableau preferred\n\n - Experience in fintech, payments, or high-growth SaaS preferred\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"4cc6c985-40cc-472f-94cd-90807c698b50","title":"TechOps Site Support","department":"All Departments","team":"Security","employmentType":"FullTime","location":"Seattle Office","secondaryLocations":[],"publishedAt":"2026-09-21T16:32:00.372+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/4cc6c985-40cc-472f-94cd-90807c698b50","applyUrl":"https://jobs.ashbyhq.com/plaid/4cc6c985-40cc-472f-94cd-90807c698b50/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
About Plaid & Our Mission
At Plaid, we are building the digital financial ecosystem of the future, giving millions of people the power and access to manage their financial lives seamlessly. Behind every great product is a team of people who need reliable, friction-free technology to do their best work.
Dynamics & Your Impact
As part of the TechOps team, you will design, build, and support a first-class computing environment that keeps our business secure and our employees productive. In this role, you will be the backbone of our in-office technical experience. By ensuring our conference rooms, networking systems, and daily workplace tools run smoothly without interruption, you enable every employee to focus on expanding financial access for everyone.
What You’ll Do (Responsibilities & Impact)
Enable Seamless Collaboration: Ensure audio-visual (AV) systems in conference rooms and shared office spaces function flawlessly so team members can connect seamlessly across global offices.
Resolve In-Office Hardware & Tech Needs: Directly troubleshoot and resolve issues with printers, monitors, keyboards, and other office desk peripherals, minimizing downtime for your colleagues.
Manage Hardware Operations: Track and manage on-premise IT and AV inventory (including Google Meet hardware and Apple laptops) to keep our team equipped with the tools they need.
Support Our Remote Teammates: As time permits, assist with non-office and remote technical support requests to ensure equal support across all working environments.
Qualifications
What You Bring on Day One:
Proven experience troubleshooting basic AV setup issues, specifically with Google Meet or Zoom conference systems.
Experience assisting presenters and running live support for small and large-scale meetings.
Hands-on experience with basic network infrastructure and office hardware troubleshooting.
Strong problem-solving skills with a collaborative, user-focused mindset.
What You Can Expect to Learn on the Job:
Administration and configuration of cloud identity platforms like Google Workspace or Okta.
Device management and deployment systems using MacOS MDM tools (such as Iru).
Advanced enterprise network architecture and automated systems operations.
Automation of user lifecycle, access control and more.
Growth & Career Path
We invest in your long-term growth. In this role, you will start by mastering site support and AV infrastructure. As you build expertise, you will have opportunities to take on broader operational projects, deepen your skills in identity and access management (IAM), and step into enterprise IT systems engineering or TechOps management.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nAbout Plaid & Our Mission\n\nAt Plaid, we are building the digital financial ecosystem of the future, giving millions of people the power and access to manage their financial lives seamlessly. Behind every great product is a team of people who need reliable, friction-free technology to do their best work.\n\nDynamics & Your Impact\n\nAs part of the TechOps team, you will design, build, and support a first-class computing environment that keeps our business secure and our employees productive. In this role, you will be the backbone of our in-office technical experience. By ensuring our conference rooms, networking systems, and daily workplace tools run smoothly without interruption, you enable every employee to focus on expanding financial access for everyone.\n\nWhat You’ll Do (Responsibilities & Impact)\n\n - Enable Seamless Collaboration: Ensure audio-visual (AV) systems in conference rooms and shared office spaces function flawlessly so team members can connect seamlessly across global offices.\n\n - Resolve In-Office Hardware & Tech Needs: Directly troubleshoot and resolve issues with printers, monitors, keyboards, and other office desk peripherals, minimizing downtime for your colleagues.\n\n - Manage Hardware Operations: Track and manage on-premise IT and AV inventory (including Google Meet hardware and Apple laptops) to keep our team equipped with the tools they need.\n\n - Support Our Remote Teammates: As time permits, assist with non-office and remote technical support requests to ensure equal support across all working environments.\n\nQualifications\n\nWhat You Bring on Day One:\n\n - Proven experience troubleshooting basic AV setup issues, specifically with Google Meet or Zoom conference systems.\n\n - Experience assisting presenters and running live support for small and large-scale meetings.\n\n - Hands-on experience with basic network infrastructure and office hardware troubleshooting.\n\n - Strong problem-solving skills with a collaborative, user-focused mindset.\n\nWhat You Can Expect to Learn on the Job:\n\n - Administration and configuration of cloud identity platforms like Google Workspace or Okta.\n\n - Device management and deployment systems using MacOS MDM tools (such as Iru).\n\n - Advanced enterprise network architecture and automated systems operations.\n\n - Automation of user lifecycle, access control and more.\n\nGrowth & Career Path\n\nWe invest in your long-term growth. In this role, you will start by mastering site support and AV infrastructure. As you build expertise, you will have opportunities to take on broader operational projects, deepen your skills in identity and access management (IAM), and step into enterprise IT systems engineering or TechOps management.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"4c51247f-8da5-4fa3-b331-7da94b76bdac","title":"TechOps Site Support","department":"All Departments","team":"Security","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-09-21T16:27:58.324+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/4c51247f-8da5-4fa3-b331-7da94b76bdac","applyUrl":"https://jobs.ashbyhq.com/plaid/4c51247f-8da5-4fa3-b331-7da94b76bdac/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
About Plaid & Our Mission
At Plaid, we are building the digital financial ecosystem of the future, giving millions of people the power and access to manage their financial lives seamlessly. Behind every great product is a team of people who need reliable, friction-free technology to do their best work.
Dynamics & Your Impact
As part of the TechOps team, you will design, build, and support a first-class computing environment that keeps our business secure and our employees productive. In this role, you will be the backbone of our in-office technical experience. By ensuring our conference rooms, networking systems, and daily workplace tools run smoothly without interruption, you enable every employee to focus on expanding financial access for everyone.
What You’ll Do (Responsibilities & Impact)
Enable Seamless Collaboration: Ensure audio-visual (AV) systems in conference rooms and shared office spaces function flawlessly so team members can connect seamlessly across global offices.
Resolve In-Office Hardware & Tech Needs: Directly troubleshoot and resolve issues with printers, monitors, keyboards, and other office desk peripherals, minimizing downtime for your colleagues.
Manage Hardware Operations: Track and manage on-premise IT and AV inventory (including Google Meet hardware and Apple laptops) to keep our team equipped with the tools they need.
Support Our Remote Teammates: As time permits, assist with non-office and remote technical support requests to ensure equal support across all working environments.
Qualifications
What You Bring on Day One:
Proven experience troubleshooting basic AV setup issues, specifically with Google Meet or Zoom conference systems.
Experience assisting presenters and running live support for small and large-scale meetings.
Hands-on experience with basic network infrastructure and office hardware troubleshooting.
Strong problem-solving skills with a collaborative, user-focused mindset.
What You Can Expect to Learn on the Job:
Administration and configuration of cloud identity platforms like Google Workspace or Okta.
Device management and deployment systems using MacOS MDM tools (such as Iru).
Advanced enterprise network architecture and automated systems operations.
Automation of user lifecycle, access control and more.
Growth & Career Path
We invest in your long-term growth. In this role, you will start by mastering site support and AV infrastructure. As you build expertise, you will have opportunities to take on broader operational projects, deepen your skills in identity and access management (IAM), and step into enterprise IT systems engineering or TechOps management.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nAbout Plaid & Our Mission\n\nAt Plaid, we are building the digital financial ecosystem of the future, giving millions of people the power and access to manage their financial lives seamlessly. Behind every great product is a team of people who need reliable, friction-free technology to do their best work.\n\nDynamics & Your Impact\n\nAs part of the TechOps team, you will design, build, and support a first-class computing environment that keeps our business secure and our employees productive. In this role, you will be the backbone of our in-office technical experience. By ensuring our conference rooms, networking systems, and daily workplace tools run smoothly without interruption, you enable every employee to focus on expanding financial access for everyone.\n\nWhat You’ll Do (Responsibilities & Impact)\n\n - Enable Seamless Collaboration: Ensure audio-visual (AV) systems in conference rooms and shared office spaces function flawlessly so team members can connect seamlessly across global offices.\n\n - Resolve In-Office Hardware & Tech Needs: Directly troubleshoot and resolve issues with printers, monitors, keyboards, and other office desk peripherals, minimizing downtime for your colleagues.\n\n - Manage Hardware Operations: Track and manage on-premise IT and AV inventory (including Google Meet hardware and Apple laptops) to keep our team equipped with the tools they need.\n\n - Support Our Remote Teammates: As time permits, assist with non-office and remote technical support requests to ensure equal support across all working environments.\n\nQualifications\n\nWhat You Bring on Day One:\n\n - Proven experience troubleshooting basic AV setup issues, specifically with Google Meet or Zoom conference systems.\n\n - Experience assisting presenters and running live support for small and large-scale meetings.\n\n - Hands-on experience with basic network infrastructure and office hardware troubleshooting.\n\n - Strong problem-solving skills with a collaborative, user-focused mindset.\n\nWhat You Can Expect to Learn on the Job:\n\n - Administration and configuration of cloud identity platforms like Google Workspace or Okta.\n\n - Device management and deployment systems using MacOS MDM tools (such as Iru).\n\n - Advanced enterprise network architecture and automated systems operations.\n\n - Automation of user lifecycle, access control and more.\n\nGrowth & Career Path\n\nWe invest in your long-term growth. In this role, you will start by mastering site support and AV infrastructure. As you build expertise, you will have opportunities to take on broader operational projects, deepen your skills in identity and access management (IAM), and step into enterprise IT systems engineering or TechOps management.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"453966dc-6854-421d-8cac-0eee80cf2048","title":"Strategic Finance Lead, Product & Engineering","department":"All Departments","team":"Finance","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-07-22T22:45:49.855+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/453966dc-6854-421d-8cac-0eee80cf2048","applyUrl":"https://jobs.ashbyhq.com/plaid/453966dc-6854-421d-8cac-0eee80cf2048/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Role Description
We are seeking a Strategic Finance Lead to serve as a key partner to Plaid’s Engineering and Product organization. This person will own product-level revenue and gross margin forecasting, as well as the analytical frameworks that guide how Plaid deploys capital and allocates resources across these areas.
As the Strategic Finance Lead, Product & Engineering, you will lead the finance partnership for a set of critical product areas, working directly with the relevant Product and Engineering leaders.
Responsibilities
Product-Level Forecasting. Own revenue and gross margin forecasts for your product areas, balancing bottom-up builds with top-down sanity checks to arrive at the most robust point of view.
Resource Allocation & Capacity Planning. Partner with Product and Engineering leaders on headcount planning, roadmap-based capacity forecasting, and OpEx discipline, surfacing and supporting the resolution of trade-offs.
Performance Visibility. Own the recurring reporting cadence for your product areas, including KPI tracking, variance analysis, and the early identification of risks and opportunities.
Cross-Functional Partnership. Serve as the primary finance partner to Product and Engineering leaders in your areas, and coordinate with GTM Finance on go-to-market approach, targets and economics.
Board & Executive Materials. Contribute analysis and narrative to the quarterly Board deck and ad hoc strategic reviews.
Mentorship. Mentor junior members of the Strategic Finance team in financial modeling, analytical rigor, and stakeholder management.
Qualifications
8+ years of experience in FP&A, strategic finance, management consulting, investment banking, or private equity, including direct exposure to product or engineering finance at a high-growth technology company.
Strong command of product P&L mechanics, including revenue and gross margin forecasting, headcount and capacity planning, and software unit economics.
Comfortable owning ambiguous, judgment-intensive problems with minimal oversight, while exercising sound judgment about when to escalate.
Excellent written and verbal communication skills, with the ability to distill complex analysis into a clear narrative for Product, Engineering, and executive audiences.
A natural mentor who is energized by developing junior team members, even without a formal reporting line.
Experience partnering directly with Product or Engineering leaders is strongly preferred. Fintech or financial services experience is a plus but not required.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\n\nRole Description\n\nWe are seeking a Strategic Finance Lead to serve as a key partner to Plaid’s Engineering and Product organization. This person will own product-level revenue and gross margin forecasting, as well as the analytical frameworks that guide how Plaid deploys capital and allocates resources across these areas.\n\n\n\nAs the Strategic Finance Lead, Product & Engineering, you will lead the finance partnership for a set of critical product areas, working directly with the relevant Product and Engineering leaders.\n\n\n\nResponsibilities\n\n - Product-Level Forecasting. Own revenue and gross margin forecasts for your product areas, balancing bottom-up builds with top-down sanity checks to arrive at the most robust point of view.\n\n - Resource Allocation & Capacity Planning. Partner with Product and Engineering leaders on headcount planning, roadmap-based capacity forecasting, and OpEx discipline, surfacing and supporting the resolution of trade-offs.\n\n - Performance Visibility. Own the recurring reporting cadence for your product areas, including KPI tracking, variance analysis, and the early identification of risks and opportunities.\n\n - Cross-Functional Partnership. Serve as the primary finance partner to Product and Engineering leaders in your areas, and coordinate with GTM Finance on go-to-market approach, targets and economics.\n\n - Board & Executive Materials. Contribute analysis and narrative to the quarterly Board deck and ad hoc strategic reviews.\n\n - Mentorship. Mentor junior members of the Strategic Finance team in financial modeling, analytical rigor, and stakeholder management.\n\n\n\nQualifications\n\n - 8+ years of experience in FP&A, strategic finance, management consulting, investment banking, or private equity, including direct exposure to product or engineering finance at a high-growth technology company.\n\n - Strong command of product P&L mechanics, including revenue and gross margin forecasting, headcount and capacity planning, and software unit economics.\n\n - Comfortable owning ambiguous, judgment-intensive problems with minimal oversight, while exercising sound judgment about when to escalate.\n\n - Excellent written and verbal communication skills, with the ability to distill complex analysis into a clear narrative for Product, Engineering, and executive audiences.\n\n - A natural mentor who is energized by developing junior team members, even without a formal reporting line.\n\n - Experience partnering directly with Product or Engineering leaders is strongly preferred. Fintech or financial services experience is a plus but not required.\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"b9a8a319-ee80-4e91-95d8-4e5d3ca1336a","title":"Account Executive - Fintech Named","department":"All Departments","team":"Sales & Account Management","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"Raleigh Office","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-04-20T18:10:34.955+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/b9a8a319-ee80-4e91-95d8-4e5d3ca1336a","applyUrl":"https://jobs.ashbyhq.com/plaid/b9a8a319-ee80-4e91-95d8-4e5d3ca1336a/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The Fintech team at Plaid combines deep product and industry knowledge and is focused on helping both upcoming and well-established Fintechs take their growth to the next level. Our thesis is that every company in Fintech can benefit from leveraging a bespoke Plaid solution, focused on helping them achieve their unique goals and objectives. In this role, you'll be the individual helping us achieve this vision.
Responsibilities
Build close customer relationships and identify business value and impact of Plaid across your territory of accounts
Go deep and wide in customer and prospect accounts to build support for adopting Plaid solutions
Win as a team — in partnership with your outbound sales development rep, account manager, technical account manager, implementation manager, product organization, and other members of your account pod.
Deeply understand each customer’s goals and priorities, and effectively communicate how Plaid’s solutions can help them achieve the desired outcome.
Leave no stone unturned - you're a self-starter and take the initiative to get things done before being asked. You think two steps ahead, anticipate potential risks, and take action to proactively mitigate those risks.
Identify opportunities for Plaid solutions to deliver value, with both existing and prospective high-growth Fintech customers.
Develop a book of high-potential engaged prospects and maintain a sufficient pipeline to support successful attainment against quota.
Own the end-to-end sales cycle and coordinate efforts from sales engineers, product specialists, and other team members throughout the sales process.
Coordinate cross-functional resources and drive initiatives across Plaid to support a consultative sales motion.
Manage pipeline and accurately forecast deal value and win probability.
Develop a deep understanding of Plaid solutions and apply this knowledge by identifying how each customer can leverage our technology to achieve their unique goals and objectives.
Qualifications
A minimum of 7+ years in a quota-carrying direct sales role, with a strong track record of attainment.
Excellent prospecting, qualifying, and negotiating skills; consultative sales approach with a customer-centric mindset
Working knowledge of APIs and a desire to understand how Plaid works 'under hood'
Professional yet relaxed communication style, with the ability to break-down complex concepts and explain them in simple terms to both technical and non-technical stakeholders.
Ability to engage stakeholders at all levels of an organization.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\n\nThe Fintech team at Plaid combines deep product and industry knowledge and is focused on helping both upcoming and well-established Fintechs take their growth to the next level. Our thesis is that every company in Fintech can benefit from leveraging a bespoke Plaid solution, focused on helping them achieve their unique goals and objectives. In this role, you'll be the individual helping us achieve this vision.\n\nResponsibilities \n\n - Build close customer relationships and identify business value and impact of Plaid across your territory of accounts\n\n - Go deep and wide in customer and prospect accounts to build support for adopting Plaid solutions\n\n - Win as a team — in partnership with your outbound sales development rep, account manager, technical account manager, implementation manager, product organization, and other members of your account pod.\n\n - Deeply understand each customer’s goals and priorities, and effectively communicate how Plaid’s solutions can help them achieve the desired outcome. \n\n - Leave no stone unturned - you're a self-starter and take the initiative to get things done before being asked. You think two steps ahead, anticipate potential risks, and take action to proactively mitigate those risks.\n\n - Identify opportunities for Plaid solutions to deliver value, with both existing and prospective high-growth Fintech customers.\n\n - Develop a book of high-potential engaged prospects and maintain a sufficient pipeline to support successful attainment against quota.\n\n - Own the end-to-end sales cycle and coordinate efforts from sales engineers, product specialists, and other team members throughout the sales process.\n\n - Coordinate cross-functional resources and drive initiatives across Plaid to support a consultative sales motion.\n\n - Manage pipeline and accurately forecast deal value and win probability.\n\n - Develop a deep understanding of Plaid solutions and apply this knowledge by identifying how each customer can leverage our technology to achieve their unique goals and objectives.\n\nQualifications\n\n - A minimum of 7+ years in a quota-carrying direct sales role, with a strong track record of attainment.\n\n - Excellent prospecting, qualifying, and negotiating skills; consultative sales approach with a customer-centric mindset\n\n - Working knowledge of APIs and a desire to understand how Plaid works 'under hood' \n\n - Professional yet relaxed communication style, with the ability to break-down complex concepts and explain them in simple terms to both technical and non-technical stakeholders.\n\n - Ability to engage stakeholders at all levels of an organization.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"80a4b684-c9ca-4a4b-95b7-95ffa04cf149","title":"Account Executive - SMB","department":"All Departments","team":"Sales & Account Management","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Raleigh Office","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-05-26T20:56:31.992+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/80a4b684-c9ca-4a4b-95b7-95ffa04cf149","applyUrl":"https://jobs.ashbyhq.com/plaid/80a4b684-c9ca-4a4b-95b7-95ffa04cf149/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Our Sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. We believe every financial services company can benefit from better financial technology. This isn’t limited to the financial services industry, any company offering financial products to consumers deserves the best financial technology. You'll be the individual helping us achieve this vision. You will focus on generating new deals and building strong, long-lasting relationships with companies. You'll be tasked with identifying and closing deals across verticals in financial services, utilities, billing, insurance, and more.
Responsibilities
Identify use cases and prospect high growth companies that are ~100 employees and beyond
Develop a book of high potential engaged prospects and maintain a sufficient pipeline to support successful attainment against quota
Successfully lead a technical sales motion of guiding engineers, product, and growth team members for the entire life-cycle from prospecting to close
Coordinate cross-functional resources and drive initiatives across
Plaid to support a consultative sales motion
Own mastery of Plaid solutions and evangelize for industry success across fintech and other industries
Qualifications
3+ years of quota-carrying, technical selling experience in a new-net hunting role
A strong track record of over performance
A hunter mentalityAbility to collaborate internally and exhibit a “win as a team” mentality
Experience in building territory plans and executing to plan
Passion working with growth stage private companies
Proficiency in technical products and APIs
Passion for Plaid’s mission of unlocking financial freedom for everyone
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nOur Sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. We believe every financial services company can benefit from better financial technology. This isn’t limited to the financial services industry, any company offering financial products to consumers deserves the best financial technology. You'll be the individual helping us achieve this vision. You will focus on generating new deals and building strong, long-lasting relationships with companies. You'll be tasked with identifying and closing deals across verticals in financial services, utilities, billing, insurance, and more.\n\nResponsibilities\n\n - Identify use cases and prospect high growth companies that are ~100 employees and beyond\n\n - Develop a book of high potential engaged prospects and maintain a sufficient pipeline to support successful attainment against quota\n\n - Successfully lead a technical sales motion of guiding engineers, product, and growth team members for the entire life-cycle from prospecting to close\n\n - Coordinate cross-functional resources and drive initiatives across\n\n - Plaid to support a consultative sales motion\n\n - Own mastery of Plaid solutions and evangelize for industry success across fintech and other industries\n\nQualifications\n\n - 3+ years of quota-carrying, technical selling experience in a new-net hunting role\n\n - A strong track record of over performance\n\n - A hunter mentalityAbility to collaborate internally and exhibit a “win as a team” mentality\n\n - Experience in building territory plans and executing to plan\n\n - Passion working with growth stage private companies \n\n - Proficiency in technical products and APIs\n\n - Passion for Plaid’s mission of unlocking financial freedom for everyone\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"0d80a5be-8860-46ea-9e67-c4a2bb53b1bf","title":"Staff Software Engineer - AI Applications","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-08-20T19:22:18.980+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/0d80a5be-8860-46ea-9e67-c4a2bb53b1bf","applyUrl":"https://jobs.ashbyhq.com/plaid/0d80a5be-8860-46ea-9e67-c4a2bb53b1bf/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
AI and intelligent systems are driving the fifth paradigm shift, following previous technological revolutions like mainframes, personal computers, the internet, and mobile devices. We believe, in the foreseeable future, AI will revolutionize the FinTech industry - from how consumers understand and manage their finances, to how developers build applications and how all companies operate. The fintech industry landscape will undergo a fundamental reshape.
Plaid in the FinTech AI Ecosystem
Plaid is uniquely positioned to become the financial data and insights backbone for AI applications and platforms in this evolving ecosystem.
We believe consumers should be able to understand and manage their financial life through conversational AI interfaces using natural language. We believe consumers should have peace of mind with a trustworthy consent and authorization manager when agents shop for them. We believe identity verification and financial fraud prevention in AI-powered products should feel seamless and embedded for the end users. The list goes on.
The most important AI companies, major fintechs, and customer agent platforms are actively trying to integrate Plaid into AI-powered products and solutions they build.
Plaid’s AI-powered Experiences for Customers
The explosive growth in model intelligence and increasing relevance for enterprise tasks offer a unique opportunity for Plaid to rethink from the ground up how we operate and interact with our customers for the most optimal experience.
Our early experiments in building AI agents for customer experience are paying off with huge business value. For example, our homegrown AI-powered customer support agents resolve a significant proportion of customer questions and issues within seconds, which would otherwise have required humans hours to work on.
This is just the beginning and there is so much more we could do.
The AI Applications Team
You will have the opportunity to join as one of the founding members of this newly formed team that is dedicated to consolidating and rapidly scaling our successful bets so far, and grow with the team in our quest to accelerate Plaid’s transformation into an AI-first company.
In this role you will lead projects that enable and scale our business with our largest AI customers and partners, starting with personal finance use cases and expanding into many others; examples include:
Develop and evolve the preferred integration pattern for Plaid with AI providers - from API adaptations to building the official Plaid MCP Servers, and beyond
Redefine how Plaid’s consumer link experience embed into conversational interfaces in the most seamless way
Architect the trust layer for the future of agentic commerce that will become the industry standard
Additionally you will be expected to scale and extend our existing successful bets on AI-powered customer experience; examples include:
Make the next step-function improvement in our homegrown customer support agent - land our multi-turn and multi-agent system that powers a truly delightful experience for our customers; define how to scalably run offline evaluation for complex multi-turn open-ended tasks; research and prototype how Human-In-The-Loop - Reinforcement Learning (RLHF) can power an insights flywheel; pioneer the architecture for customer-specific long-term memory, etc.
Extend our agentic system to support other critical parts of the customer journey, starting with areas with the highest ROI - top-of-funnel product recommendation, customer onboarding and risk diligence, customer activation and assistance for faster productionization, as well as upselling and cross-selling of Plaid products
You will have a front row seat to all the latest industry developments. Over time, with the skills and experience you develop and hone on this team, you can become an influential voice in defining where AI <> Fintech will be heading longer term.
Responsibilities
Design, develop, and maintain scalable backend services and APIs, as well as intuitive, high-quality frontend applications that bring those systems to life.
Work with other AI engineers, software engineers and machine learning engineers to architect, design and implement GenAI-powered products and features
Collaborate across functions to understand user needs, propose and implement AI-powered solutions where they’re expected to have the highest impact
Design and execute rapid experiments to push the boundaries on potential business impact from emerging AI capabilities, with a focus on minimal viable testing approaches
Balance creative exploration of possibilities with rigorous evaluation of technical feasibility, product potential and business impact
Requirements
Experience building backend services and working with microservices or service-oriented architectures
Hands-on experience working with LLMs to build products and shipping them to product with iterating with real user feedback - including but not limited to:
Prompt engineering
Fine-tuning
Retrieval augmented generation (RAG)
Semantic search - vector database and embedding models
Agent orchestration framework
Evaluation and monitoring framework of open-ended tasks
Streaming and SSE
Common UX and design patterns for GenAI-powered products
Strong debugging and monitoring experience for production systems
Ability to deeply understand customer and user needs through user research and rapid experimentation - be your own technical PM
Ability to balance divergent thinking (exploring possibilities) with convergent thinking (evaluating feasibility), which is critical for driving 0 ->1 projects
Extremely curious and passionate about working in GenAI applications space
Nice-to-Haves
Experience training and/or serving ML models in production, or fine-tuning LLMs for domain-specific use cases
Comfortable operating in privacy/PII-sensitive environments and applying compliance mitigations
Working knowledge of HTML, CSS, JavaScript, and modern frontend frameworks or libraries, with comfort building user-facing experiences
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\n\nAI and intelligent systems are driving the fifth paradigm shift, following previous technological revolutions like mainframes, personal computers, the internet, and mobile devices. We believe, in the foreseeable future, AI will revolutionize the FinTech industry - from how consumers understand and manage their finances, to how developers build applications and how all companies operate. The fintech industry landscape will undergo a fundamental reshape. \n\n \n\nPlaid in the FinTech AI Ecosystem\n\nPlaid is uniquely positioned to become the financial data and insights backbone for AI applications and platforms in this evolving ecosystem. \n\n \n\nWe believe consumers should be able to understand and manage their financial life through conversational AI interfaces using natural language. We believe consumers should have peace of mind with a trustworthy consent and authorization manager when agents shop for them. We believe identity verification and financial fraud prevention in AI-powered products should feel seamless and embedded for the end users. The list goes on.\n\nThe most important AI companies, major fintechs, and customer agent platforms are actively trying to integrate Plaid into AI-powered products and solutions they build. \n\n \n\nPlaid’s AI-powered Experiences for Customers\n\nThe explosive growth in model intelligence and increasing relevance for enterprise tasks offer a unique opportunity for Plaid to rethink from the ground up how we operate and interact with our customers for the most optimal experience. \n\n \n\nOur early experiments in building AI agents for customer experience are paying off with huge business value. For example, our homegrown AI-powered customer support agents resolve a significant proportion of customer questions and issues within seconds, which would otherwise have required humans hours to work on. \n\nThis is just the beginning and there is so much more we could do.\n\n \n\nThe AI Applications Team\n\nYou will have the opportunity to join as one of the founding members of this newly formed team that is dedicated to consolidating and rapidly scaling our successful bets so far, and grow with the team in our quest to accelerate Plaid’s transformation into an AI-first company.\n\n \n\nIn this role you will lead projects that enable and scale our business with our largest AI customers and partners, starting with personal finance use cases and expanding into many others; examples include:\n\n - Develop and evolve the preferred integration pattern for Plaid with AI providers - from API adaptations to building the official Plaid MCP Servers, and beyond\n\n - Redefine how Plaid’s consumer link experience embed into conversational interfaces in the most seamless way\n\n - Architect the trust layer for the future of agentic commerce that will become the industry standard\n\nAdditionally you will be expected to scale and extend our existing successful bets on AI-powered customer experience; examples include:\n\n - Make the next step-function improvement in our homegrown customer support agent - land our multi-turn and multi-agent system that powers a truly delightful experience for our customers; define how to scalably run offline evaluation for complex multi-turn open-ended tasks; research and prototype how Human-In-The-Loop - Reinforcement Learning (RLHF) can power an insights flywheel; pioneer the architecture for customer-specific long-term memory, etc.\n\n - Extend our agentic system to support other critical parts of the customer journey, starting with areas with the highest ROI - top-of-funnel product recommendation, customer onboarding and risk diligence, customer activation and assistance for faster productionization, as well as upselling and cross-selling of Plaid products\n\n \n\nYou will have a front row seat to all the latest industry developments. Over time, with the skills and experience you develop and hone on this team, you can become an influential voice in defining where AI <> Fintech will be heading longer term.\n\nResponsibilities\n\n - Design, develop, and maintain scalable backend services and APIs, as well as intuitive, high-quality frontend applications that bring those systems to life.\n\n - Work with other AI engineers, software engineers and machine learning engineers to architect, design and implement GenAI-powered products and features\n\n - Collaborate across functions to understand user needs, propose and implement AI-powered solutions where they’re expected to have the highest impact\n\n - Design and execute rapid experiments to push the boundaries on potential business impact from emerging AI capabilities, with a focus on minimal viable testing approaches\n\n - Balance creative exploration of possibilities with rigorous evaluation of technical feasibility, product potential and business impact\n\nRequirements\n\n - Experience building backend services and working with microservices or service-oriented architectures\n\n - Hands-on experience working with LLMs to build products and shipping them to product with iterating with real user feedback - including but not limited to:\n \n - Prompt engineering\n \n - Fine-tuning\n \n - Retrieval augmented generation (RAG)\n \n - Semantic search - vector database and embedding models\n \n - Agent orchestration framework\n \n - Evaluation and monitoring framework of open-ended tasks\n \n - Streaming and SSE\n \n - Common UX and design patterns for GenAI-powered products\n\n - Strong debugging and monitoring experience for production systems\n\n - Ability to deeply understand customer and user needs through user research and rapid experimentation - be your own technical PM\n\n - Ability to balance divergent thinking (exploring possibilities) with convergent thinking (evaluating feasibility), which is critical for driving 0 ->1 projects\n\n - Extremely curious and passionate about working in GenAI applications space\n\nNice-to-Haves\n\n - Experience training and/or serving ML models in production, or fine-tuning LLMs for domain-specific use cases\n\n - Comfortable operating in privacy/PII-sensitive environments and applying compliance mitigations\n\n - Working knowledge of HTML, CSS, JavaScript, and modern frontend frameworks or libraries, with comfort building user-facing experiences\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"89f608d3-a383-4ca5-90b0-4d4b49ea2275","title":"Strategic Partnerships – Credit | Product & Data","department":"All Departments","team":"Partnerships","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-09-21T18:36:21.087+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/89f608d3-a383-4ca5-90b0-4d4b49ea2275","applyUrl":"https://jobs.ashbyhq.com/plaid/89f608d3-a383-4ca5-90b0-4d4b49ea2275/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Plaid’s Partnerships team develops strategic relationships with technology platforms and other ecosystem partners that expand the reach and impact of Plaid’s products. This role will focus on data and product partnerships that power Plaid’s Credit products and insights.
Plaid’s Credit team is building the future of lending by making cash flow data as widely used and trusted as traditional credit data. Our mission is to expand access to more affordable credit by giving lenders real-time financial insights that improve risk assessment and decision-making at scale.
In this role, you will build and manage the external data partnerships that power Plaid’s Credit products. The partner ecosystem is broad and includes traditional credit data providers, alternative data providers, financial infrastructure companies, and other sources of differentiated data and insights.
You will work closely with Product and Engineering to understand where new data can improve existing products or unlock entirely new capabilities. You will identify and prioritize partners, develop creative commercial structures, and negotiate complex agreements that balance product, economic, and strategic considerations.
Responsibilities:
Data Strategy: Identify and prioritize external data partnerships that improve Plaid’s Credit products, insights, and roadmap.
Product Partnership: Work closely with Product and Engineering to translate product needs into partnership opportunities and bring new data capabilities to market.
Deal Execution: Lead the full partnership lifecycle – from market mapping and sourcing through diligence, structuring, negotiation, and execution.
Partner Growth: Grow partnerships from initial integration through scaled usage, continually identifying opportunities to expand their impact.
Qualifications:
10+ years of professional experience, including 4+ years in data partnerships, product partnerships, business development, or a related field.
Experience working in financial services, fintech, credit, or data businesses.
Track record of sourcing, structuring, and negotiating complex strategic and commercial partnerships.
Strong product orientation and ability to work closely with technical teams on complex data and integration topics.
Strategic mindset with the ability to build a broader partner ecosystem, not just execute individual deals.
Excitement about using differentiated data to improve lending decisions and expand access to credit.
Demonstrated ability to succeed in dynamic, high-growth environments where roles and processes are still being defined.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nPlaid’s Partnerships team develops strategic relationships with technology platforms and other ecosystem partners that expand the reach and impact of Plaid’s products. This role will focus on data and product partnerships that power Plaid’s Credit products and insights.\n\nPlaid’s Credit team is building the future of lending by making cash flow data as widely used and trusted as traditional credit data. Our mission is to expand access to more affordable credit by giving lenders real-time financial insights that improve risk assessment and decision-making at scale.\n\nIn this role, you will build and manage the external data partnerships that power Plaid’s Credit products. The partner ecosystem is broad and includes traditional credit data providers, alternative data providers, financial infrastructure companies, and other sources of differentiated data and insights.\n\nYou will work closely with Product and Engineering to understand where new data can improve existing products or unlock entirely new capabilities. You will identify and prioritize partners, develop creative commercial structures, and negotiate complex agreements that balance product, economic, and strategic considerations.\n\nResponsibilities: \n\n - Data Strategy: Identify and prioritize external data partnerships that improve Plaid’s Credit products, insights, and roadmap.\n\n - Product Partnership: Work closely with Product and Engineering to translate product needs into partnership opportunities and bring new data capabilities to market.\n\n - Deal Execution: Lead the full partnership lifecycle – from market mapping and sourcing through diligence, structuring, negotiation, and execution.\n\n - Partner Growth: Grow partnerships from initial integration through scaled usage, continually identifying opportunities to expand their impact.\n\nQualifications: \n\n - 10+ years of professional experience, including 4+ years in data partnerships, product partnerships, business development, or a related field.\n\n - Experience working in financial services, fintech, credit, or data businesses.\n\n - Track record of sourcing, structuring, and negotiating complex strategic and commercial partnerships.\n\n - Strong product orientation and ability to work closely with technical teams on complex data and integration topics.\n\n - Strategic mindset with the ability to build a broader partner ecosystem, not just execute individual deals.\n\n - Excitement about using differentiated data to improve lending decisions and expand access to credit.\n\n - Demonstrated ability to succeed in dynamic, high-growth environments where roles and processes are still being defined.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"195a6c75-b7a1-4c3e-bdcd-e2781205dc54","title":"Partner Development Manager, AI","department":"All Departments","team":"Partnerships","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-05-19T13:36:17.380+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/195a6c75-b7a1-4c3e-bdcd-e2781205dc54","applyUrl":"https://jobs.ashbyhq.com/plaid/195a6c75-b7a1-4c3e-bdcd-e2781205dc54/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The AI GTM team works with a cross-functional pod to accelerate Plaid’s footprint in AI. Our goal is to sell into and partner with AI companies of all sizes, from the largest model companies to small startups. This team works cross functionally, internally and externally, to ensure Plaid is the financial and identity provider of choice for AI companies; while also working closely with product and engineering to future proof our product set in an AI-driven ecosystem.
AI is reshaping how companies build and interact with financial systems. This role is critical to ensuring Plaid captures this opportunity—by partnering with the most innovative AI companies, shaping new use cases, and helping define how financial infrastructure powers the next generation of applications.
In this role, you will serve as a critical link between our GTM teams (across sales, account management and partnerships), our product team, and the external AI market. You will be responsible for operationalizing our AI strategy, helping us win key deals, and ensuring our roadmap reflects the needs of our current customers and partners. You’ll work at the forefront of AI and fintech, driving deals and partnerships with some of the most innovative companies in the ecosystem. You’ll identify new opportunities, build relationships with AI-native partners, and translate emerging use cases into real business outcomes for Plaid. You’ll collaborate across teams to bring deals to life and help ensure Plaid shows up as a trusted, knowledgeable partner in AI.
Responsibilities
Own Plaid’s approach to AI partnerships including driving the initial strategy, owning cross-functional stakeholder management, and full-stack deal execution
Identify new AI-native partners and use cases for Plaid
Own and drive AI-related deals across partnerships
Identify, structure, and execute industry-first AI partnerships
Responsible for defining commercial structures, working with Engineering, Product, Design, and Commercial to unlock new technical requirements, and partnership structuring and execution
Develop POVs on:
AI trends
Competitive landscape
Emerging partner needs
Support cross-functional GTM initiatives (marketing, enablement, events)
Contribute to building and scaling the AI GTM Pod
Qualifications
10+ years of experience in partnerships, business development, or corporate development
Proven ability to drive deals and manage external relationships
Strong cross-functional collaboration and communication skills
Ability to operate in ambiguity and build from 0→1
Interest in AI and emerging technologies
Nice to have:
Experience working with AI companies or developer/API platforms
Background in fintech or financial infrastructure
Startup or high-growth environment experience
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\nABOUT THE TEAM\n\nThe AI GTM team works with a cross-functional pod to accelerate Plaid’s footprint in AI. Our goal is to sell into and partner with AI companies of all sizes, from the largest model companies to small startups. This team works cross functionally, internally and externally, to ensure Plaid is the financial and identity provider of choice for AI companies; while also working closely with product and engineering to future proof our product set in an AI-driven ecosystem. \n\nAI is reshaping how companies build and interact with financial systems. This role is critical to ensuring Plaid captures this opportunity—by partnering with the most innovative AI companies, shaping new use cases, and helping define how financial infrastructure powers the next generation of applications.\n\nIn this role, you will serve as a critical link between our GTM teams (across sales, account management and partnerships), our product team, and the external AI market. You will be responsible for operationalizing our AI strategy, helping us win key deals, and ensuring our roadmap reflects the needs of our current customers and partners. You’ll work at the forefront of AI and fintech, driving deals and partnerships with some of the most innovative companies in the ecosystem. You’ll identify new opportunities, build relationships with AI-native partners, and translate emerging use cases into real business outcomes for Plaid. You’ll collaborate across teams to bring deals to life and help ensure Plaid shows up as a trusted, knowledgeable partner in AI.\n\n\n\nResponsibilities\n\n - Own Plaid’s approach to AI partnerships including driving the initial strategy, owning cross-functional stakeholder management, and full-stack deal execution \n\n - Identify new AI-native partners and use cases for Plaid\n\n - Own and drive AI-related deals across partnerships\n\n - Identify, structure, and execute industry-first AI partnerships\n\n - Responsible for defining commercial structures, working with Engineering, Product, Design, and Commercial to unlock new technical requirements, and partnership structuring and execution\n\n - Develop POVs on:\n \n - AI trends\n \n - Competitive landscape\n \n - Emerging partner needs\n\n - Support cross-functional GTM initiatives (marketing, enablement, events)\n\n - Contribute to building and scaling the AI GTM Pod\n\n\n\nQualifications\n\n - 10+ years of experience in partnerships, business development, or corporate development\n\n - Proven ability to drive deals and manage external relationships\n\n - Strong cross-functional collaboration and communication skills\n\n - Ability to operate in ambiguity and build from 0→1\n\n - Interest in AI and emerging technologies\n\nNice to have:\n\n - Experience working with AI companies or developer/API platforms\n\n - Background in fintech or financial infrastructure\n\n - Startup or high-growth environment experience\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"deb08e02-522a-4b2f-8ed1-5dc5d61ef7bd","title":"Strategic Partnerships - Credit | Capital Markets","department":"All Departments","team":"Partnerships","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-03-30T22:18:21.945+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/deb08e02-522a-4b2f-8ed1-5dc5d61ef7bd","applyUrl":"https://jobs.ashbyhq.com/plaid/deb08e02-522a-4b2f-8ed1-5dc5d61ef7bd/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Plaid’s Partnerships team develops strategic relationships with technology platforms and ecosystem partners that expand the reach and impact of Plaid’s products.
This role will focus on building Plaid’s partnerships across the capital markets ecosystem – working with the institutions that finance our lending customers to accelerate adoption of cash flow underwriting.
Plaid’s Credit team is building the future of lending by making cash flow data as widely used and trusted as traditional credit data. Our mission is to expand access to more affordable credit by giving lenders real-time financial insights that improve risk assessment and decision-making at scale.
You will develop Plaid’s strategy and partnerships across the capital markets ecosystem. The partner landscape is broad and includes capital providers, financing platforms, technology providers, and other companies that influence how lenders access and deploy capital.
You will assess market needs, identify and prioritize strategic partners, develop creative commercial structures, and negotiate complex agreements. You will work closely with internal and external stakeholders across product, engineering, legal, go-to-market, and other functions to build partnerships that create meaningful value for Plaid, our partners, lenders, and consumers.
Responsibilities
Market Strategy: Assess and prioritize partnership opportunities that accelerate adoption of cash flow underwriting.
Deal Execution: Lead the full partner lifecycle from strategy and prospecting through discovery, negotiation, and execution.
Partner Growth: Grow partnerships from integration through launch and scaled adoption, working closely with product, implementation, and other internal teams.
Qualifications
8+ years of professional experience, including meaningful experience in capital markets, strategic partnerships, business development, or investing.
Strong understanding of credit and lending, including how lenders access and manage capital.
Experience developing and negotiating complex, strategic partnerships with senior stakeholders.
Strong cross-functional communicator who can work effectively with product, technical, legal, and commercial teams.
Strategic mindset and excitement about building a new partner ecosystem.
Demonstrated ability to succeed in dynamic, high-growth environments where roles and processes are still being defined.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nPlaid’s Partnerships team develops strategic relationships with technology platforms and ecosystem partners that expand the reach and impact of Plaid’s products.\n\nThis role will focus on building Plaid’s partnerships across the capital markets ecosystem – working with the institutions that finance our lending customers to accelerate adoption of cash flow underwriting.\n\nPlaid’s Credit team is building the future of lending by making cash flow data as widely used and trusted as traditional credit data. Our mission is to expand access to more affordable credit by giving lenders real-time financial insights that improve risk assessment and decision-making at scale.\n\nYou will develop Plaid’s strategy and partnerships across the capital markets ecosystem. The partner landscape is broad and includes capital providers, financing platforms, technology providers, and other companies that influence how lenders access and deploy capital.\n\nYou will assess market needs, identify and prioritize strategic partners, develop creative commercial structures, and negotiate complex agreements. You will work closely with internal and external stakeholders across product, engineering, legal, go-to-market, and other functions to build partnerships that create meaningful value for Plaid, our partners, lenders, and consumers.\n\nResponsibilities\n\n - Market Strategy: Assess and prioritize partnership opportunities that accelerate adoption of cash flow underwriting.\n\n - Deal Execution: Lead the full partner lifecycle from strategy and prospecting through discovery, negotiation, and execution.\n\n - Partner Growth: Grow partnerships from integration through launch and scaled adoption, working closely with product, implementation, and other internal teams.\n\nQualifications\n\n - 8+ years of professional experience, including meaningful experience in capital markets, strategic partnerships, business development, or investing.\n\n - Strong understanding of credit and lending, including how lenders access and manage capital.\n\n - Experience developing and negotiating complex, strategic partnerships with senior stakeholders.\n\n - Strong cross-functional communicator who can work effectively with product, technical, legal, and commercial teams.\n\n - Strategic mindset and excitement about building a new partner ecosystem.\n\n - Demonstrated ability to succeed in dynamic, high-growth environments where roles and processes are still being defined.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"6dbf0f7f-ef35-4037-9418-6b2460f41345","title":"Fraud Strategist","department":"All Departments","team":"Product","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-04-28T15:04:09.877+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/6dbf0f7f-ef35-4037-9418-6b2460f41345","applyUrl":"https://jobs.ashbyhq.com/plaid/6dbf0f7f-ef35-4037-9418-6b2460f41345/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Our Fraud team's mission is to help companies detect and prevent fraud using financial network data. We believe that transaction patterns, device signals, and behavioral data are an underleveraged tool in fraud prevention.
The Fraud Strategist is responsible for building and maturing our retro-as-a-service and POC program and driving adoption of our fraud products. The role sits between our data team and the customer (i.e., the role will not build the models, but will need to understand the output well enough to clearly and compellingly present the business case and work with technical stakeholders and customers.)
Responsibilities:
Own the retro and POC process end-to-end and collaborate with customers and internal stakeholders at Plaid
Partner closely with customers to help them understand the ROI of Protect and make recommendations for implementing our fraud products
Drive post-retro follow-through to convert retro results into production usage
Serve as a feedback loop between customers and product to drive our Protect roadmap
Qualifications:
5-10 years of experience in a customer-facing analytical role in fintech, financial services, or a related domain (e.g., software/tech)
Experience working closely with data science teams
Experience managing consultative customer engagements where you owned the deliverable and the relationship
Comfort interpreting ML model output (e.g., precision/recall, score distributions) and explaining it to a non-technical audience
[Nice to have] Background in data science or ML engineering, particularly on a fraud or risk team
[Nice to have] Experience in fraud, identity, or risk — either from a fraud prevention vendor, a fraud team at a bank or fintech, or consulting on risk engagements
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nOur Fraud team's mission is to help companies detect and prevent fraud using financial network data. We believe that transaction patterns, device signals, and behavioral data are an underleveraged tool in fraud prevention. \n\n \n\nThe Fraud Strategist is responsible for building and maturing our retro-as-a-service and POC program and driving adoption of our fraud products. The role sits between our data team and the customer (i.e., the role will not build the models, but will need to understand the output well enough to clearly and compellingly present the business case and work with technical stakeholders and customers.)\n\nResponsibilities: \n\n - Own the retro and POC process end-to-end and collaborate with customers and internal stakeholders at Plaid\n\n - Partner closely with customers to help them understand the ROI of Protect and make recommendations for implementing our fraud products\n\n - Drive post-retro follow-through to convert retro results into production usage\n\n - Serve as a feedback loop between customers and product to drive our Protect roadmap\n\nQualifications:\n\n - 5-10 years of experience in a customer-facing analytical role in fintech, financial services, or a related domain (e.g., software/tech)\n\n - Experience working closely with data science teams\n\n - Experience managing consultative customer engagements where you owned the deliverable and the relationship\n\n - Comfort interpreting ML model output (e.g., precision/recall, score distributions) and explaining it to a non-technical audience\n\n - [Nice to have] Background in data science or ML engineering, particularly on a fraud or risk team\n\n - [Nice to have] Experience in fraud, identity, or risk — either from a fraud prevention vendor, a fraud team at a bank or fintech, or consulting on risk engagements\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"4a865873-eafa-423d-b9ae-3afd31ae4678","title":"Head of Corporate Development","department":"All Departments","team":"Finance","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-07-22T23:05:30.908+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/4a865873-eafa-423d-b9ae-3afd31ae4678","applyUrl":"https://jobs.ashbyhq.com/plaid/4a865873-eafa-423d-b9ae-3afd31ae4678/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Plaid's Corporate Development function drives inorganic growth, evaluating and executing M&A and investment opportunities that extend Plaid's product, technology, and market position. As Head of Corporate Development you will report directly to the CFO and serve as Plaid's primary architect for build-vs-buy decisions. Beyond executing deals, you will be a key voice in shaping Plaid's strategic direction, using market and competitive insights to inform where the company invests, builds, or acquires next. You'll partner closely with the Executive team, Product, Engineering, Legal, and Corporate Finance to source, evaluate, and close deals that accelerate Plaid's strategy.
M&A & Investment Strategy. Build and own a proactive pipeline of acquisition and investment opportunities aligned to Plaid's strategic priorities. Maintain an up-to-date view of the competitive and startup landscape to identify targets before they're formally for sale.
Outbound Relationship Building. Build and nurture a network of founders, executives, and investors across fintech and adjacent markets to source proprietary deal flow.
Market & Competitive Intelligence. Develop well-researched and insightful points of view on adjacent categories and key competitors, and use that intelligence to help inform Plaid's strategic direction and investment priorities.
Deal Execution & Diligence. Lead end-to-end deal execution: valuation, financial modeling, diligence coordination, negotiation, and structuring, partnering with key cross-functional throughout.
Post-Deal Integration & Accountability. Partner with Finance, Legal, People and business leaders to successfully integrate closed acquisitions. Set a clear integration plan with milestones and performance metrics, track integration milestones and backtest outcomes against the original investment thesis.
Cross-Functional Orchestration. Engage Product, Engineering, and GTM to qualify opportunities and sharpen Plaid's areas of strategic interest.
Executive & Board Communication. Prepare board- and executive-ready materials on market landscape, deal pipeline, deal evaluation and due diligence findings, integration plan and post-close performance.
Experience. 12+ years of experience across Investment Banking, Private Equity, Corporate Development or Management Consulting (with a focus on PE due diligence work).
Deal Execution. Deep, hands-on experience evaluating and executing deals end-to-end, including sourcing, valuation, financial modeling, diligence, negotiation, and closing.
Track Record. A track record of managing multiple complex deals simultaneously, from inception through post-close integration.
Judgment. Strong analytical rigor paired with sound business judgment, knowing when to dig deeper and when to move forward with a decision.
Builder Mindset. Comfort building frameworks and processes, turning ambiguity into repeatable motions.
Communication. Executive presence and excellent written, verbal, and visual communication skills, with the ability to engage senior stakeholders and Board-level audiences.
Industry experience. Prior experience in Technology is a must-have. Experience partnering with Product and Engineering leaders is a plus; fintech or financial services experience is a plus.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\nFINANCE MULTIPLIES PLAID'S POTENTIAL. WE TURN INSIGHT INTO ACTION, CAPITAL INTO MOMENTUM, AND DISCIPLINE INTO THE KIND OF GROWTH THAT COMPOUNDS FOR THE LONG RUN.\n\n\n\nPlaid's Corporate Development function drives inorganic growth, evaluating and executing M&A and investment opportunities that extend Plaid's product, technology, and market position. As Head of Corporate Development you will report directly to the CFO and serve as Plaid's primary architect for build-vs-buy decisions. Beyond executing deals, you will be a key voice in shaping Plaid's strategic direction, using market and competitive insights to inform where the company invests, builds, or acquires next. You'll partner closely with the Executive team, Product, Engineering, Legal, and Corporate Finance to source, evaluate, and close deals that accelerate Plaid's strategy.\n\n\n\n\nRESPONSIBILITIES\n\n - M&A & Investment Strategy. Build and own a proactive pipeline of acquisition and investment opportunities aligned to Plaid's strategic priorities. Maintain an up-to-date view of the competitive and startup landscape to identify targets before they're formally for sale.\n\n - Outbound Relationship Building. Build and nurture a network of founders, executives, and investors across fintech and adjacent markets to source proprietary deal flow.\n\n - Market & Competitive Intelligence. Develop well-researched and insightful points of view on adjacent categories and key competitors, and use that intelligence to help inform Plaid's strategic direction and investment priorities.\n\n - Deal Execution & Diligence. Lead end-to-end deal execution: valuation, financial modeling, diligence coordination, negotiation, and structuring, partnering with key cross-functional throughout.\n\n - Post-Deal Integration & Accountability. Partner with Finance, Legal, People and business leaders to successfully integrate closed acquisitions. Set a clear integration plan with milestones and performance metrics, track integration milestones and backtest outcomes against the original investment thesis.\n\n - Cross-Functional Orchestration. Engage Product, Engineering, and GTM to qualify opportunities and sharpen Plaid's areas of strategic interest.\n\n - Executive & Board Communication. Prepare board- and executive-ready materials on market landscape, deal pipeline, deal evaluation and due diligence findings, integration plan and post-close performance.\n\n\n\n\nQUALIFICATIONS\n\n - Experience. 12+ years of experience across Investment Banking, Private Equity, Corporate Development or Management Consulting (with a focus on PE due diligence work).\n\n - Deal Execution. Deep, hands-on experience evaluating and executing deals end-to-end, including sourcing, valuation, financial modeling, diligence, negotiation, and closing.\n\n - Track Record. A track record of managing multiple complex deals simultaneously, from inception through post-close integration.\n\n - Judgment. Strong analytical rigor paired with sound business judgment, knowing when to dig deeper and when to move forward with a decision.\n\n - Builder Mindset. Comfort building frameworks and processes, turning ambiguity into repeatable motions.\n\n - Communication. Executive presence and excellent written, verbal, and visual communication skills, with the ability to engage senior stakeholders and Board-level audiences.\n\n - Industry experience. Prior experience in Technology is a must-have. Experience partnering with Product and Engineering leaders is a plus; fintech or financial services experience is a plus.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"1bcfe93d-97bd-4618-b81e-dc308ef69d30","title":"Fraud Intelligence Analyst","department":"All Departments","team":"Product","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-04-28T15:04:54.474+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/1bcfe93d-97bd-4618-b81e-dc308ef69d30","applyUrl":"https://jobs.ashbyhq.com/plaid/1bcfe93d-97bd-4618-b81e-dc308ef69d30/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Our Fraud team's mission is to help companies detect and prevent fraud using Plaid's financial network data. We believe that transaction patterns, device signals, identity linkages, and behavioral data are dramatically underleveraged tools in fraud prevention. Our products — including Protect and Signal — operate at network scale and depend on real-world investigation and research to stay ahead of adaptive adversaries.
As a Fraud Intelligence Analyst, you will sit at the intersection of live fraud investigation, applied data science, and product innovation. You will lead complex investigations, translate findings into detection improvements, and collaborate tightly with Data Science, ML, and Product teams to shape the next generation of Plaid's fraud capabilities. This is not a purely operational role — your research directly drives features, model inputs, and product design.
Responsibilities:
Live Fraud Investigation & Reconstruction
Lead investigations into complex fraud cases across identities, accounts, devices, and transaction surfaces
Provide support to day-to-day fraud operations including SEVs and alert triage
Reconstruct attacker sequences and hypothesize actor intent and tooling
Distill patterns from noisy signals into clear narratives and actionable insights
Bridge investigation outcomes to product and model improvements
Signal & Tool Utilization at Scale
Operate across Plaid's fraud tooling — dashboards, alerting systems, network signals, and analytics platforms — to detect and validate anomalies
Stress-test existing capabilities, identify systemic gaps, and define new detection primitives
Proactively identify gaps in internal fraud tooling and automation, driving enhancements to improve efficiency and scale
Product & Model Partnership
Collaborate with Data Science, ML/AI, and Product teams to improve labeling, feature sets, evaluation frameworks, and model decay monitoring
Surface data quality limitations and systematically formalize missing features
Translate exploratory research into reusable feature pipelines, model inputs, or rule augmentations
Participate in product discovery, roadmap planning, and post-launch evaluation to ensure fraud-awareness by design
Deep Applied Fraud Research
Conduct longitudinal and structural analysis of how fraud types manifest in Plaid network data — entity linkages, temporal patterns, attack rotations, tool chains
Experiment with network/graph analysis, sequence mining, anomaly detection, and custom heuristics where off-the-shelf approaches fail
Ecosystem Monitoring & Knowledge Leadership
Continuously survey external fraud trends, adversary techniques, tooling, and emerging threat vectors
Proactively perform threat modeling of abuse surfaces and initiate research proposals when patterns emerge
Case Studies & Reporting
Produce clear, evidence-backed technical reports and case studies for product, engineering, operations, legal, and executive stakeholders
Document investigation workflows, attack classifications, and proof-of-concept detection logic
Drive post-incident learning by capturing lessons from fraud incidents and feeding them back into defenses
Qualifications:
5+ years of applied fraud experience in a high-velocity environment (fintech, consumer payments, banking, SaaS, marketplace risk, or security research)
Investigator mindset: pattern synthesis, hypothesis testing, and skilled triage between signal and noise
End-to-end investigation experience reconstructing attacker intent and behavior in multi-step attack sequences across accounts, devices, and identities
Post-containment incident response experience with a deep emphasis on post-mortems and root cause analysis
Dark and grey-web navigation and investigation experience; ability to assess source credibility and translate external intelligence into actionable insights
Strong communication: ability to explain complex, ambiguous behavior to technical and non-technical audiences
Tool fluency with data environments and investigative toolchains (BI tools, anomaly detection, case trackers)
Preferred
SQL for deep data querying and exploratory analysis
Python for scripting, rapid prototyping, and analytical workflows
Graph/network analysis experience to detect linked behavioral structures or actor networks
Familiarity with rule engines, signal gating, and large-scale monitoring systems
Experience applying AI tools and agents to accelerate investigations and research workflows
Ability to translate fraud research into actionable signals, rules, or labeled datasets that improve model performance
Nice to Have
Fraud domain certifications (e.g., CFE)
Prior work on consumer identity, payments, or risk platform development
Exposure to production ML model lifecycles and metrics for drift/decay
Experience improving internal fraud tooling, automation, or case management systems
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nOur Fraud team's mission is to help companies detect and prevent fraud using Plaid's financial network data. We believe that transaction patterns, device signals, identity linkages, and behavioral data are dramatically underleveraged tools in fraud prevention. Our products — including Protect and Signal — operate at network scale and depend on real-world investigation and research to stay ahead of adaptive adversaries.\n\n \n\nAs a Fraud Intelligence Analyst, you will sit at the intersection of live fraud investigation, applied data science, and product innovation. You will lead complex investigations, translate findings into detection improvements, and collaborate tightly with Data Science, ML, and Product teams to shape the next generation of Plaid's fraud capabilities. This is not a purely operational role — your research directly drives features, model inputs, and product design.\n\nResponsibilities:\n\nLive Fraud Investigation & Reconstruction\n\n - Lead investigations into complex fraud cases across identities, accounts, devices, and transaction surfaces\n\n - Provide support to day-to-day fraud operations including SEVs and alert triage\n\n - Reconstruct attacker sequences and hypothesize actor intent and tooling\n\n - Distill patterns from noisy signals into clear narratives and actionable insights\n\n - Bridge investigation outcomes to product and model improvements\n\nSignal & Tool Utilization at Scale\n\n - Operate across Plaid's fraud tooling — dashboards, alerting systems, network signals, and analytics platforms — to detect and validate anomalies\n\n - Stress-test existing capabilities, identify systemic gaps, and define new detection primitives\n\n - Proactively identify gaps in internal fraud tooling and automation, driving enhancements to improve efficiency and scale\n\nProduct & Model Partnership\n\n - Collaborate with Data Science, ML/AI, and Product teams to improve labeling, feature sets, evaluation frameworks, and model decay monitoring\n\n - Surface data quality limitations and systematically formalize missing features\n\n - Translate exploratory research into reusable feature pipelines, model inputs, or rule augmentations\n\n - Participate in product discovery, roadmap planning, and post-launch evaluation to ensure fraud-awareness by design\n\nDeep Applied Fraud Research\n\n - Conduct longitudinal and structural analysis of how fraud types manifest in Plaid network data — entity linkages, temporal patterns, attack rotations, tool chains\n\n - Experiment with network/graph analysis, sequence mining, anomaly detection, and custom heuristics where off-the-shelf approaches fail\n\nEcosystem Monitoring & Knowledge Leadership\n\n - Continuously survey external fraud trends, adversary techniques, tooling, and emerging threat vectors\n\n - Proactively perform threat modeling of abuse surfaces and initiate research proposals when patterns emerge\n\nCase Studies & Reporting\n\n - Produce clear, evidence-backed technical reports and case studies for product, engineering, operations, legal, and executive stakeholders\n\n - Document investigation workflows, attack classifications, and proof-of-concept detection logic\n\n - Drive post-incident learning by capturing lessons from fraud incidents and feeding them back into defenses\n\nQualifications:\n\n - 5+ years of applied fraud experience in a high-velocity environment (fintech, consumer payments, banking, SaaS, marketplace risk, or security research)\n\n - Investigator mindset: pattern synthesis, hypothesis testing, and skilled triage between signal and noise\n\n - End-to-end investigation experience reconstructing attacker intent and behavior in multi-step attack sequences across accounts, devices, and identities\n\n - Post-containment incident response experience with a deep emphasis on post-mortems and root cause analysis\n\n - Dark and grey-web navigation and investigation experience; ability to assess source credibility and translate external intelligence into actionable insights\n\n - Strong communication: ability to explain complex, ambiguous behavior to technical and non-technical audiences\n\n - Tool fluency with data environments and investigative toolchains (BI tools, anomaly detection, case trackers)\n\nPreferred\n\n - SQL for deep data querying and exploratory analysis\n\n - Python for scripting, rapid prototyping, and analytical workflows\n\n - Graph/network analysis experience to detect linked behavioral structures or actor networks\n\n - Familiarity with rule engines, signal gating, and large-scale monitoring systems\n\n - Experience applying AI tools and agents to accelerate investigations and research workflows\n\n - Ability to translate fraud research into actionable signals, rules, or labeled datasets that improve model performance\n\nNice to Have\n\n - Fraud domain certifications (e.g., CFE)\n\n - Prior work on consumer identity, payments, or risk platform development\n\n - Exposure to production ML model lifecycles and metrics for drift/decay\n\n - Experience improving internal fraud tooling, automation, or case management systems\n\n \n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"5c5d4414-347c-4caa-be88-384dec2d074b","title":"Software Engineer, Backend","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-05-04T19:53:46.265+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/5c5d4414-347c-4caa-be88-384dec2d074b","applyUrl":"https://jobs.ashbyhq.com/plaid/5c5d4414-347c-4caa-be88-384dec2d074b/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Plaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Software Engineer, you will design and build the systems that power how millions of people connect to their finances. You will work across the stack, from reliable backend services and APIs to intuitive applications that bring those systems to life. You will collaborate with engineers, product managers, and designers to ship products that make financial services more accessible and transparent. At Plaid, engineers take ownership early, grow quickly, and see their work reach millions of users.
Responsibilities:
System Design & Development: Build and maintain scalable, reliable backend or fullstack systems and APIs that power Plaid’s products.
Collaboration: Work closely with product managers, designers, and other engineers to define and deliver features that solve real customer problems.
Code Quality: Write clean, efficient, and well-tested code. Participate in reviews to maintain high engineering standards.
Testing & Debugging: Build automated tests, monitor system performance, and troubleshoot issues in production environments.
Continuous Improvement: Contribute to technical design discussions, share best practices, and help improve how we build at Plaid.
Qualifications:
2-4 years of software engineering experience (post-internship).
Proven ability to ship reliable systems or features at scale.
Strong problem-solving skills. You turn ideas into practical, maintainable solutions.
High ownership. You are excited to roll up your sleeves and figure things out that don’t have precedent at Plaid.
Collaborative mindset. You thrive in a fast-paced environment and enjoy working with others to deliver results.
Growth oriented. You seek feedback, learn quickly, and take pride in improving your craft.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nPlaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Software Engineer, you will design and build the systems that power how millions of people connect to their finances. You will work across the stack, from reliable backend services and APIs to intuitive applications that bring those systems to life. You will collaborate with engineers, product managers, and designers to ship products that make financial services more accessible and transparent. At Plaid, engineers take ownership early, grow quickly, and see their work reach millions of users.\n\n\n\nResponsibilities:\n\n - System Design & Development: Build and maintain scalable, reliable backend or fullstack systems and APIs that power Plaid’s products.\n\n - Collaboration: Work closely with product managers, designers, and other engineers to define and deliver features that solve real customer problems.\n\n - Code Quality: Write clean, efficient, and well-tested code. Participate in reviews to maintain high engineering standards.\n\n - Testing & Debugging: Build automated tests, monitor system performance, and troubleshoot issues in production environments.\n\n - Continuous Improvement: Contribute to technical design discussions, share best practices, and help improve how we build at Plaid.\n\n\n\nQualifications:\n\n - 2-4 years of software engineering experience (post-internship).\n\n - Proven ability to ship reliable systems or features at scale.\n\n - Strong problem-solving skills. You turn ideas into practical, maintainable solutions.\n\n - High ownership. You are excited to roll up your sleeves and figure things out that don’t have precedent at Plaid.\n\n - Collaborative mindset. You thrive in a fast-paced environment and enjoy working with others to deliver results.\n\n - Growth oriented. You seek feedback, learn quickly, and take pride in improving your craft.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"58033600-5c9e-40bc-877e-64479e957a1e","title":"Senior Software Engineer, Backend ","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-05-04T19:52:10.489+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/58033600-5c9e-40bc-877e-64479e957a1e","applyUrl":"https://jobs.ashbyhq.com/plaid/58033600-5c9e-40bc-877e-64479e957a1e/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Plaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Software Engineer, you will design and build the systems that power how millions of people connect to their finances. You will work across the stack, from reliable backend services and APIs to intuitive applications that bring those systems to life. You will collaborate with engineers, product managers, and designers to ship products that make financial services more accessible and transparent. At Plaid, engineers take ownership early, grow quickly, and see their work reach millions of users.
Responsibilities:
Design & Development: Build and maintain backend services with a focus on performance, reliability and scalability.
Collaboration: Work closely with product managers and other stakeholders to define and implement new features that meet product and customer needs.
Code Quality: Write clean, maintainable and efficient code.
Testing & Debugging: Develop automated tests to ensure the quality and reliability of the codebase. Troubleshoot and resolve issues.
Engage in hands-on coding and architectural design, setting and maintaining high technical standards for a high performing team.
Grow the team via mentorship and leadership, reviewing technical documents and code changes.
Qualifications:
5+ years of experience with extensive experience in software engineering with a proven track record of shipping successful projects.
Experience with MySQL or other relational databases.
Experience working with microservices.
Excellent coding, testing, and system design skills.
Prior experience with cross functional collaboration, communication and project management skills.
Demonstrated leadership skills and the ability to mentor and guide junior engineers.
Ability to work with operations, product, design, and data science.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nPlaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Software Engineer, you will design and build the systems that power how millions of people connect to their finances. You will work across the stack, from reliable backend services and APIs to intuitive applications that bring those systems to life. You will collaborate with engineers, product managers, and designers to ship products that make financial services more accessible and transparent. At Plaid, engineers take ownership early, grow quickly, and see their work reach millions of users.\n\nResponsibilities:\n\n - Design & Development: Build and maintain backend services with a focus on performance, reliability and scalability.\n\n - Collaboration: Work closely with product managers and other stakeholders to define and implement new features that meet product and customer needs.\n\n - Code Quality: Write clean, maintainable and efficient code.\n\n - Testing & Debugging: Develop automated tests to ensure the quality and reliability of the codebase. Troubleshoot and resolve issues.\n\n - Engage in hands-on coding and architectural design, setting and maintaining high technical standards for a high performing team.\n\n - Grow the team via mentorship and leadership, reviewing technical documents and code changes.\n\nQualifications:\n\n - 5+ years of experience with extensive experience in software engineering with a proven track record of shipping successful projects.\n\n - Experience with MySQL or other relational databases.\n\n - Experience working with microservices.\n\n - Excellent coding, testing, and system design skills.\n\n - Prior experience with cross functional collaboration, communication and project management skills.\n\n - Demonstrated leadership skills and the ability to mentor and guide junior engineers.\n\n - Ability to work with operations, product, design, and data science.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"ecc50d24-e303-480d-85d7-3041c1508cfe","title":"Software Engineer, Full Stack ","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-05-04T19:49:32.837+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/ecc50d24-e303-480d-85d7-3041c1508cfe","applyUrl":"https://jobs.ashbyhq.com/plaid/ecc50d24-e303-480d-85d7-3041c1508cfe/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Plaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Fullstack Software Engineer, you will design and build the systems and experiences that power how millions of people connect to their finances.
You will work across the stack, building scalable backend services and APIs while also crafting intuitive, high-quality frontend experiences that bring those systems to life. This role is ideal for engineers who enjoy switching between backend problem-solving and frontend user experience work, and who are excited to grow their impact across both.
You will collaborate closely with product managers, designers, and other engineers to ship products that are reliable, secure, and delightful to use. At Plaid, engineers take ownership early, contribute to architectural decisions, and see their work reach millions of users.
Responsibilities:
Design & Development: Design, develop and maintain both frontend and backend components
Majority Backend Focus (60-70%): Develop APIs and services, focusing on scalability, security and performance.
Frontend Focus (30-40%): Build delightful experiences using modern JavaScript frameworks and libraries.
Collaboration: Work closely with product managers, product designers and other stakeholders to define and implement new features that meet product and customer needs.
Code Quality: Write clean, maintainable and efficient code.
Testing & Debugging: Develop automated tests to ensure the quality and reliability of the codebase. Troubleshoot and resolve issues.
Qualifications:
2-4 years of experience in full-stack development.
Working knowledge of HTML, CSS, Javascript and modern frameworks and libraries.
Working knowledge of one or more programming languages such as Python, Java, Go, or Node.js.
Experience MySQL or other relational databases.
Experience working with microservices
Experience with API design.
Excellent coding and testing skills.
High ownership. You are excited to roll up your sleeves and figure things out that don’t have precedent at Plaid.
Customer empathy. You want to be face to face with customers to understand their needs and design Investments products together.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nPlaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Fullstack Software Engineer, you will design and build the systems and experiences that power how millions of people connect to their finances.\n\n \n\nYou will work across the stack, building scalable backend services and APIs while also crafting intuitive, high-quality frontend experiences that bring those systems to life. This role is ideal for engineers who enjoy switching between backend problem-solving and frontend user experience work, and who are excited to grow their impact across both.\n\n \n\nYou will collaborate closely with product managers, designers, and other engineers to ship products that are reliable, secure, and delightful to use. At Plaid, engineers take ownership early, contribute to architectural decisions, and see their work reach millions of users.\n\n\n\nResponsibilities:\n\n - Design & Development: Design, develop and maintain both frontend and backend components\n\n - Majority Backend Focus (60-70%): Develop APIs and services, focusing on scalability, security and performance.\n\n - Frontend Focus (30-40%): Build delightful experiences using modern JavaScript frameworks and libraries.\n\n - Collaboration: Work closely with product managers, product designers and other stakeholders to define and implement new features that meet product and customer needs.\n\n - Code Quality: Write clean, maintainable and efficient code.\n\n - Testing & Debugging: Develop automated tests to ensure the quality and reliability of the codebase. Troubleshoot and resolve issues.\n\nQualifications:\n\n - 2-4 years of experience in full-stack development.\n\n - Working knowledge of HTML, CSS, Javascript and modern frameworks and libraries.\n\n - Working knowledge of one or more programming languages such as Python, Java, Go, or Node.js.\n\n - Experience MySQL or other relational databases.\n\n - Experience working with microservices\n\n - Experience with API design.\n\n - Excellent coding and testing skills.\n\n - High ownership. You are excited to roll up your sleeves and figure things out that don’t have precedent at Plaid.\n\n - Customer empathy. You want to be face to face with customers to understand their needs and design Investments products together.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"664df3be-6be0-432f-8a35-ec7af986fd0d","title":"Software Engineer, Backend","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"Seattle Office","secondaryLocations":[],"publishedAt":"2026-09-01T16:16:40.756+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/664df3be-6be0-432f-8a35-ec7af986fd0d","applyUrl":"https://jobs.ashbyhq.com/plaid/664df3be-6be0-432f-8a35-ec7af986fd0d/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Plaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Software Engineer, you will design and build the systems that power how millions of people connect to their finances. You will work across the stack, from reliable backend services and APIs to intuitive applications that bring those systems to life. You will collaborate with engineers, product managers, and designers to ship products that make financial services more accessible and transparent. At Plaid, engineers take ownership early, grow quickly, and see their work reach millions of users.
Responsibilities:
System Design & Development: Build and maintain scalable, reliable backend or fullstack systems and APIs that power Plaid’s products.
Collaboration: Work closely with product managers, designers, and other engineers to define and deliver features that solve real customer problems.
Code Quality: Write clean, efficient, and well-tested code. Participate in reviews to maintain high engineering standards.
Testing & Debugging: Build automated tests, monitor system performance, and troubleshoot issues in production environments.
Continuous Improvement: Contribute to technical design discussions, share best practices, and help improve how we build at Plaid.
Qualifications:
2-4 years of software engineering experience (post-internship).
Proven ability to ship reliable systems or features at scale.
Strong problem-solving skills. You turn ideas into practical, maintainable solutions.
High ownership. You are excited to roll up your sleeves and figure things out that don’t have precedent at Plaid.
Collaborative mindset. You thrive in a fast-paced environment and enjoy working with others to deliver results.
Growth oriented. You seek feedback, learn quickly, and take pride in improving your craft.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nPlaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Software Engineer, you will design and build the systems that power how millions of people connect to their finances. You will work across the stack, from reliable backend services and APIs to intuitive applications that bring those systems to life. You will collaborate with engineers, product managers, and designers to ship products that make financial services more accessible and transparent. At Plaid, engineers take ownership early, grow quickly, and see their work reach millions of users.\n\n\n\nResponsibilities:\n\n - System Design & Development: Build and maintain scalable, reliable backend or fullstack systems and APIs that power Plaid’s products.\n\n - Collaboration: Work closely with product managers, designers, and other engineers to define and deliver features that solve real customer problems.\n\n - Code Quality: Write clean, efficient, and well-tested code. Participate in reviews to maintain high engineering standards.\n\n - Testing & Debugging: Build automated tests, monitor system performance, and troubleshoot issues in production environments.\n\n - Continuous Improvement: Contribute to technical design discussions, share best practices, and help improve how we build at Plaid.\n\n\n\nQualifications:\n\n - 2-4 years of software engineering experience (post-internship).\n\n - Proven ability to ship reliable systems or features at scale.\n\n - Strong problem-solving skills. You turn ideas into practical, maintainable solutions.\n\n - High ownership. You are excited to roll up your sleeves and figure things out that don’t have precedent at Plaid.\n\n - Collaborative mindset. You thrive in a fast-paced environment and enjoy working with others to deliver results.\n\n - Growth oriented. You seek feedback, learn quickly, and take pride in improving your craft.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"7e10c0b5-a09a-4e07-aaa8-899a7f82a0c9","title":"Software Engineer, Backend","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-05-04T19:53:49.576+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/7e10c0b5-a09a-4e07-aaa8-899a7f82a0c9","applyUrl":"https://jobs.ashbyhq.com/plaid/7e10c0b5-a09a-4e07-aaa8-899a7f82a0c9/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Plaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Software Engineer, you will design and build the systems that power how millions of people connect to their finances. You will work across the stack, from reliable backend services and APIs to intuitive applications that bring those systems to life. You will collaborate with engineers, product managers, and designers to ship products that make financial services more accessible and transparent. At Plaid, engineers take ownership early, grow quickly, and see their work reach millions of users.
Responsibilities:
System Design & Development: Build and maintain scalable, reliable backend or fullstack systems and APIs that power Plaid’s products.
Collaboration: Work closely with product managers, designers, and other engineers to define and deliver features that solve real customer problems.
Code Quality: Write clean, efficient, and well-tested code. Participate in reviews to maintain high engineering standards.
Testing & Debugging: Build automated tests, monitor system performance, and troubleshoot issues in production environments.
Continuous Improvement: Contribute to technical design discussions, share best practices, and help improve how we build at Plaid.
Qualifications:
2-4 years of software engineering experience (post-internship).
Proven ability to ship reliable systems or features at scale.
Strong problem-solving skills. You turn ideas into practical, maintainable solutions.
High ownership. You are excited to roll up your sleeves and figure things out that don’t have precedent at Plaid.
Collaborative mindset. You thrive in a fast-paced environment and enjoy working with others to deliver results.
Growth oriented. You seek feedback, learn quickly, and take pride in improving your craft.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nPlaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Software Engineer, you will design and build the systems that power how millions of people connect to their finances. You will work across the stack, from reliable backend services and APIs to intuitive applications that bring those systems to life. You will collaborate with engineers, product managers, and designers to ship products that make financial services more accessible and transparent. At Plaid, engineers take ownership early, grow quickly, and see their work reach millions of users.\n\n\n\nResponsibilities:\n\n - System Design & Development: Build and maintain scalable, reliable backend or fullstack systems and APIs that power Plaid’s products.\n\n - Collaboration: Work closely with product managers, designers, and other engineers to define and deliver features that solve real customer problems.\n\n - Code Quality: Write clean, efficient, and well-tested code. Participate in reviews to maintain high engineering standards.\n\n - Testing & Debugging: Build automated tests, monitor system performance, and troubleshoot issues in production environments.\n\n - Continuous Improvement: Contribute to technical design discussions, share best practices, and help improve how we build at Plaid.\n\n\n\nQualifications:\n\n - 2-4 years of software engineering experience (post-internship).\n\n - Proven ability to ship reliable systems or features at scale.\n\n - Strong problem-solving skills. You turn ideas into practical, maintainable solutions.\n\n - High ownership. You are excited to roll up your sleeves and figure things out that don’t have precedent at Plaid.\n\n - Collaborative mindset. You thrive in a fast-paced environment and enjoy working with others to deliver results.\n\n - Growth oriented. You seek feedback, learn quickly, and take pride in improving your craft.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"51d7f702-e76c-4305-b3d4-50d270ec7d1c","title":"Senior Software Engineer, Backend ","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-05-04T19:52:17.010+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/51d7f702-e76c-4305-b3d4-50d270ec7d1c","applyUrl":"https://jobs.ashbyhq.com/plaid/51d7f702-e76c-4305-b3d4-50d270ec7d1c/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Plaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Software Engineer, you will design and build the systems that power how millions of people connect to their finances. You will work across the stack, from reliable backend services and APIs to intuitive applications that bring those systems to life. You will collaborate with engineers, product managers, and designers to ship products that make financial services more accessible and transparent. At Plaid, engineers take ownership early, grow quickly, and see their work reach millions of users.
Responsibilities:
Design & Development: Build and maintain backend services with a focus on performance, reliability and scalability.
Collaboration: Work closely with product managers and other stakeholders to define and implement new features that meet product and customer needs.
Code Quality: Write clean, maintainable and efficient code.
Testing & Debugging: Develop automated tests to ensure the quality and reliability of the codebase. Troubleshoot and resolve issues.
Engage in hands-on coding and architectural design, setting and maintaining high technical standards for a high performing team.
Grow the team via mentorship and leadership, reviewing technical documents and code changes.
Qualifications:
5+ years of experience with extensive experience in software engineering with a proven track record of shipping successful projects.
Experience with MySQL or other relational databases.
Experience working with microservices.
Excellent coding, testing, and system design skills.
Prior experience with cross functional collaboration, communication and project management skills.
Demonstrated leadership skills and the ability to mentor and guide junior engineers.
Ability to work with operations, product, design, and data science.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nPlaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Software Engineer, you will design and build the systems that power how millions of people connect to their finances. You will work across the stack, from reliable backend services and APIs to intuitive applications that bring those systems to life. You will collaborate with engineers, product managers, and designers to ship products that make financial services more accessible and transparent. At Plaid, engineers take ownership early, grow quickly, and see their work reach millions of users.\n\nResponsibilities:\n\n - Design & Development: Build and maintain backend services with a focus on performance, reliability and scalability.\n\n - Collaboration: Work closely with product managers and other stakeholders to define and implement new features that meet product and customer needs.\n\n - Code Quality: Write clean, maintainable and efficient code.\n\n - Testing & Debugging: Develop automated tests to ensure the quality and reliability of the codebase. Troubleshoot and resolve issues.\n\n - Engage in hands-on coding and architectural design, setting and maintaining high technical standards for a high performing team.\n\n - Grow the team via mentorship and leadership, reviewing technical documents and code changes.\n\nQualifications:\n\n - 5+ years of experience with extensive experience in software engineering with a proven track record of shipping successful projects.\n\n - Experience with MySQL or other relational databases.\n\n - Experience working with microservices.\n\n - Excellent coding, testing, and system design skills.\n\n - Prior experience with cross functional collaboration, communication and project management skills.\n\n - Demonstrated leadership skills and the ability to mentor and guide junior engineers.\n\n - Ability to work with operations, product, design, and data science.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"c5b20de5-48c4-47c6-bd53-4798178e078f","title":"Senior Software Engineer, Backend ","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"Seattle Office","secondaryLocations":[],"publishedAt":"2026-08-19T15:07:52.234+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/c5b20de5-48c4-47c6-bd53-4798178e078f","applyUrl":"https://jobs.ashbyhq.com/plaid/c5b20de5-48c4-47c6-bd53-4798178e078f/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Plaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Software Engineer, you will design and build the systems that power how millions of people connect to their finances. You will work across the stack, from reliable backend services and APIs to intuitive applications that bring those systems to life. You will collaborate with engineers, product managers, and designers to ship products that make financial services more accessible and transparent. At Plaid, engineers take ownership early, grow quickly, and see their work reach millions of users.
Responsibilities:
Design & Development: Build and maintain backend services with a focus on performance, reliability and scalability.
Collaboration: Work closely with product managers and other stakeholders to define and implement new features that meet product and customer needs.
Code Quality: Write clean, maintainable and efficient code.
Testing & Debugging: Develop automated tests to ensure the quality and reliability of the codebase. Troubleshoot and resolve issues.
Engage in hands-on coding and architectural design, setting and maintaining high technical standards for a high performing team.
Grow the team via mentorship and leadership, reviewing technical documents and code changes.
Qualifications:
5+ years of experience with extensive experience in software engineering with a proven track record of shipping successful projects.
Experience with MySQL or other relational databases.
Experience working with microservices.
Excellent coding, testing, and system design skills.
Prior experience with cross functional collaboration, communication and project management skills.
Demonstrated leadership skills and the ability to mentor and guide junior engineers.
Ability to work with operations, product, design, and data science.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nPlaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Software Engineer, you will design and build the systems that power how millions of people connect to their finances. You will work across the stack, from reliable backend services and APIs to intuitive applications that bring those systems to life. You will collaborate with engineers, product managers, and designers to ship products that make financial services more accessible and transparent. At Plaid, engineers take ownership early, grow quickly, and see their work reach millions of users.\n\nResponsibilities:\n\n - Design & Development: Build and maintain backend services with a focus on performance, reliability and scalability.\n\n - Collaboration: Work closely with product managers and other stakeholders to define and implement new features that meet product and customer needs.\n\n - Code Quality: Write clean, maintainable and efficient code.\n\n - Testing & Debugging: Develop automated tests to ensure the quality and reliability of the codebase. Troubleshoot and resolve issues.\n\n - Engage in hands-on coding and architectural design, setting and maintaining high technical standards for a high performing team.\n\n - Grow the team via mentorship and leadership, reviewing technical documents and code changes.\n\nQualifications:\n\n - 5+ years of experience with extensive experience in software engineering with a proven track record of shipping successful projects.\n\n - Experience with MySQL or other relational databases.\n\n - Experience working with microservices.\n\n - Excellent coding, testing, and system design skills.\n\n - Prior experience with cross functional collaboration, communication and project management skills.\n\n - Demonstrated leadership skills and the ability to mentor and guide junior engineers.\n\n - Ability to work with operations, product, design, and data science.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"a4a868a6-555a-4119-bbd7-6300f16d9045","title":"Senior Software Engineer, Full Stack ","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-05-04T19:53:07.900+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/a4a868a6-555a-4119-bbd7-6300f16d9045","applyUrl":"https://jobs.ashbyhq.com/plaid/a4a868a6-555a-4119-bbd7-6300f16d9045/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Plaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Fullstack Software Engineer, you will design and build the systems and experiences that power how millions of people connect to their finances.
You will work across the stack, building scalable backend services and APIs while also crafting intuitive, high-quality frontend experiences that bring those systems to life. This role is ideal for engineers who enjoy switching between backend problem-solving and frontend user experience work, and who are excited to grow their impact across both.
You will collaborate closely with product managers, designers, and other engineers to ship products that are reliable, secure, and delightful to use. At Plaid, engineers take ownership early, contribute to architectural decisions, and see their work reach millions of users.
Responsibilities:
Build across the stack. Design, develop, and maintain scalable backend services and APIs, as well as intuitive, high-quality frontend applications that bring those systems to life.
Collaborate cross-functionally. Partner closely with product managers and designers to define requirements and deliver features that solve real customer problems.
Maintain high code quality. Write clean, maintainable, and well-tested code, and participate in code reviews and technical design discussions.
Test and debug. Build automated tests, monitor system performance, and troubleshoot issues in production environments.
Contribute to system design. Engage in hands-on coding and architectural decisions to ensure reliability, security, and scalability.
Grow the team. Support a strong engineering culture through mentorship, thoughtful reviews, and shared ownership of technical standards.
Qualifications:
5+ years of software engineering experience with a track record of shipping production systems or features
Experience building backend services using relational databases such as MySQL, and working with microservices or service-oriented architectures
Strong working knowledge of HTML, CSS, JavaScript, and modern frontend frameworks or libraries, with comfort building user-facing experiences
Solid system design, coding, and testing skills across both frontend and backend
Proven ability to collaborate effectively with product, design, and other engineering partners
Experience mentoring or supporting the growth of other engineers through reviews, guidance, or leadership
Comfortable working across product, operations, and data teams to deliver end-to-end solutions
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nPlaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Fullstack Software Engineer, you will design and build the systems and experiences that power how millions of people connect to their finances.\n\n \n\nYou will work across the stack, building scalable backend services and APIs while also crafting intuitive, high-quality frontend experiences that bring those systems to life. This role is ideal for engineers who enjoy switching between backend problem-solving and frontend user experience work, and who are excited to grow their impact across both.\n\n \n\nYou will collaborate closely with product managers, designers, and other engineers to ship products that are reliable, secure, and delightful to use. At Plaid, engineers take ownership early, contribute to architectural decisions, and see their work reach millions of users.\n\n\n\nResponsibilities: \n\n - Build across the stack. Design, develop, and maintain scalable backend services and APIs, as well as intuitive, high-quality frontend applications that bring those systems to life.\n\n - Collaborate cross-functionally. Partner closely with product managers and designers to define requirements and deliver features that solve real customer problems.\n\n - Maintain high code quality. Write clean, maintainable, and well-tested code, and participate in code reviews and technical design discussions.\n\n - Test and debug. Build automated tests, monitor system performance, and troubleshoot issues in production environments.\n\n - Contribute to system design. Engage in hands-on coding and architectural decisions to ensure reliability, security, and scalability.\n\n - Grow the team. Support a strong engineering culture through mentorship, thoughtful reviews, and shared ownership of technical standards.\n\nQualifications:\n\n - 5+ years of software engineering experience with a track record of shipping production systems or features\n\n - Experience building backend services using relational databases such as MySQL, and working with microservices or service-oriented architectures\n\n - Strong working knowledge of HTML, CSS, JavaScript, and modern frontend frameworks or libraries, with comfort building user-facing experiences\n\n - Solid system design, coding, and testing skills across both frontend and backend\n\n - Proven ability to collaborate effectively with product, design, and other engineering partners\n\n - Experience mentoring or supporting the growth of other engineers through reviews, guidance, or leadership\n\n - Comfortable working across product, operations, and data teams to deliver end-to-end solutions\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"24f357ee-b2fc-4f86-bab9-d10ecfb99003","title":"Senior Software Engineer, Full Stack ","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-05-04T19:53:12.182+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/24f357ee-b2fc-4f86-bab9-d10ecfb99003","applyUrl":"https://jobs.ashbyhq.com/plaid/24f357ee-b2fc-4f86-bab9-d10ecfb99003/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Plaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Fullstack Software Engineer, you will design and build the systems and experiences that power how millions of people connect to their finances.
You will work across the stack, building scalable backend services and APIs while also crafting intuitive, high-quality frontend experiences that bring those systems to life. This role is ideal for engineers who enjoy switching between backend problem-solving and frontend user experience work, and who are excited to grow their impact across both.
You will collaborate closely with product managers, designers, and other engineers to ship products that are reliable, secure, and delightful to use. At Plaid, engineers take ownership early, contribute to architectural decisions, and see their work reach millions of users.
Responsibilities:
Build across the stack. Design, develop, and maintain scalable backend services and APIs, as well as intuitive, high-quality frontend applications that bring those systems to life.
Collaborate cross-functionally. Partner closely with product managers and designers to define requirements and deliver features that solve real customer problems.
Maintain high code quality. Write clean, maintainable, and well-tested code, and participate in code reviews and technical design discussions.
Test and debug. Build automated tests, monitor system performance, and troubleshoot issues in production environments.
Contribute to system design. Engage in hands-on coding and architectural decisions to ensure reliability, security, and scalability.
Grow the team. Support a strong engineering culture through mentorship, thoughtful reviews, and shared ownership of technical standards.
Qualifications:
5+ years of software engineering experience with a track record of shipping production systems or features
Experience building backend services using relational databases such as MySQL, and working with microservices or service-oriented architectures
Strong working knowledge of HTML, CSS, JavaScript, and modern frontend frameworks or libraries, with comfort building user-facing experiences
Solid system design, coding, and testing skills across both frontend and backend
Proven ability to collaborate effectively with product, design, and other engineering partners
Experience mentoring or supporting the growth of other engineers through reviews, guidance, or leadership
Comfortable working across product, operations, and data teams to deliver end-to-end solutions
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nPlaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Fullstack Software Engineer, you will design and build the systems and experiences that power how millions of people connect to their finances.\n\n \n\nYou will work across the stack, building scalable backend services and APIs while also crafting intuitive, high-quality frontend experiences that bring those systems to life. This role is ideal for engineers who enjoy switching between backend problem-solving and frontend user experience work, and who are excited to grow their impact across both.\n\n \n\nYou will collaborate closely with product managers, designers, and other engineers to ship products that are reliable, secure, and delightful to use. At Plaid, engineers take ownership early, contribute to architectural decisions, and see their work reach millions of users.\n\n\n\nResponsibilities: \n\n - Build across the stack. Design, develop, and maintain scalable backend services and APIs, as well as intuitive, high-quality frontend applications that bring those systems to life.\n\n - Collaborate cross-functionally. Partner closely with product managers and designers to define requirements and deliver features that solve real customer problems.\n\n - Maintain high code quality. Write clean, maintainable, and well-tested code, and participate in code reviews and technical design discussions.\n\n - Test and debug. Build automated tests, monitor system performance, and troubleshoot issues in production environments.\n\n - Contribute to system design. Engage in hands-on coding and architectural decisions to ensure reliability, security, and scalability.\n\n - Grow the team. Support a strong engineering culture through mentorship, thoughtful reviews, and shared ownership of technical standards.\n\nQualifications:\n\n - 5+ years of software engineering experience with a track record of shipping production systems or features\n\n - Experience building backend services using relational databases such as MySQL, and working with microservices or service-oriented architectures\n\n - Strong working knowledge of HTML, CSS, JavaScript, and modern frontend frameworks or libraries, with comfort building user-facing experiences\n\n - Solid system design, coding, and testing skills across both frontend and backend\n\n - Proven ability to collaborate effectively with product, design, and other engineering partners\n\n - Experience mentoring or supporting the growth of other engineers through reviews, guidance, or leadership\n\n - Comfortable working across product, operations, and data teams to deliver end-to-end solutions\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"d7cfe5b0-211a-41aa-a3c8-ea2844799a68","title":"Senior Software Engineer, Full Stack","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"Seattle Office","secondaryLocations":[],"publishedAt":"2026-09-01T16:18:46.340+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/d7cfe5b0-211a-41aa-a3c8-ea2844799a68","applyUrl":"https://jobs.ashbyhq.com/plaid/d7cfe5b0-211a-41aa-a3c8-ea2844799a68/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Plaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Fullstack Software Engineer, you will design and build the systems and experiences that power how millions of people connect to their finances.
You will work across the stack, building scalable backend services and APIs while also crafting intuitive, high-quality frontend experiences that bring those systems to life. This role is ideal for engineers who enjoy switching between backend problem-solving and frontend user experience work, and who are excited to grow their impact across both.
You will collaborate closely with product managers, designers, and other engineers to ship products that are reliable, secure, and delightful to use. At Plaid, engineers take ownership early, contribute to architectural decisions, and see their work reach millions of users.
Responsibilities:
Build across the stack. Design, develop, and maintain scalable backend services and APIs, as well as intuitive, high-quality frontend applications that bring those systems to life.
Collaborate cross-functionally. Partner closely with product managers and designers to define requirements and deliver features that solve real customer problems.
Maintain high code quality. Write clean, maintainable, and well-tested code, and participate in code reviews and technical design discussions.
Test and debug. Build automated tests, monitor system performance, and troubleshoot issues in production environments.
Contribute to system design. Engage in hands-on coding and architectural decisions to ensure reliability, security, and scalability.
Grow the team. Support a strong engineering culture through mentorship, thoughtful reviews, and shared ownership of technical standards.
Qualifications:
5+ years of software engineering experience with a track record of shipping production systems or features
Experience building backend services using relational databases such as MySQL, and working with microservices or service-oriented architectures
Strong working knowledge of HTML, CSS, JavaScript, and modern frontend frameworks or libraries, with comfort building user-facing experiences
Solid system design, coding, and testing skills across both frontend and backend
Proven ability to collaborate effectively with product, design, and other engineering partners
Experience mentoring or supporting the growth of other engineers through reviews, guidance, or leadership
Comfortable working across product, operations, and data teams to deliver end-to-end solutions
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nPlaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Fullstack Software Engineer, you will design and build the systems and experiences that power how millions of people connect to their finances.\n\n \n\nYou will work across the stack, building scalable backend services and APIs while also crafting intuitive, high-quality frontend experiences that bring those systems to life. This role is ideal for engineers who enjoy switching between backend problem-solving and frontend user experience work, and who are excited to grow their impact across both.\n\n \n\nYou will collaborate closely with product managers, designers, and other engineers to ship products that are reliable, secure, and delightful to use. At Plaid, engineers take ownership early, contribute to architectural decisions, and see their work reach millions of users.\n\n\n\nResponsibilities: \n\n - Build across the stack. Design, develop, and maintain scalable backend services and APIs, as well as intuitive, high-quality frontend applications that bring those systems to life.\n\n - Collaborate cross-functionally. Partner closely with product managers and designers to define requirements and deliver features that solve real customer problems.\n\n - Maintain high code quality. Write clean, maintainable, and well-tested code, and participate in code reviews and technical design discussions.\n\n - Test and debug. Build automated tests, monitor system performance, and troubleshoot issues in production environments.\n\n - Contribute to system design. Engage in hands-on coding and architectural decisions to ensure reliability, security, and scalability.\n\n - Grow the team. Support a strong engineering culture through mentorship, thoughtful reviews, and shared ownership of technical standards.\n\nQualifications:\n\n - 5+ years of software engineering experience with a track record of shipping production systems or features\n\n - Experience building backend services using relational databases such as MySQL, and working with microservices or service-oriented architectures\n\n - Strong working knowledge of HTML, CSS, JavaScript, and modern frontend frameworks or libraries, with comfort building user-facing experiences\n\n - Solid system design, coding, and testing skills across both frontend and backend\n\n - Proven ability to collaborate effectively with product, design, and other engineering partners\n\n - Experience mentoring or supporting the growth of other engineers through reviews, guidance, or leadership\n\n - Comfortable working across product, operations, and data teams to deliver end-to-end solutions\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"a9dc0810-546b-4773-9545-2862409e24b4","title":"Software Engineer, Full Stack","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-05-04T19:49:21.105+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/a9dc0810-546b-4773-9545-2862409e24b4","applyUrl":"https://jobs.ashbyhq.com/plaid/a9dc0810-546b-4773-9545-2862409e24b4/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Plaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Fullstack Software Engineer, you will design and build the systems and experiences that power how millions of people connect to their finances.
You will work across the stack, building scalable backend services and APIs while also crafting intuitive, high-quality frontend experiences that bring those systems to life. This role is ideal for engineers who enjoy switching between backend problem-solving and frontend user experience work, and who are excited to grow their impact across both.
You will collaborate closely with product managers, designers, and other engineers to ship products that are reliable, secure, and delightful to use. At Plaid, engineers take ownership early, contribute to architectural decisions, and see their work reach millions of users.
Responsibilities:
Design & Development: Design, develop and maintain both frontend and backend components
Majority Backend Focus (60-70%): Develop APIs and services, focusing on scalability, security and performance.
Frontend Focus (30-40%): Build delightful experiences using modern JavaScript frameworks and libraries.
Collaboration: Work closely with product managers, product designers and other stakeholders to define and implement new features that meet product and customer needs.
Code Quality: Write clean, maintainable and efficient code.
Testing & Debugging: Develop automated tests to ensure the quality and reliability of the codebase. Troubleshoot and resolve issues.
Qualifications:
2-4 years of experience in full-stack development.
Working knowledge of HTML, CSS, Javascript and modern frameworks and libraries.
Working knowledge of one or more programming languages such as Python, Java, Go, or Node.js.
Experience MySQL or other relational databases.
Experience working with microservices
Experience with API design.
Excellent coding and testing skills.
High ownership. You are excited to roll up your sleeves and figure things out that don’t have precedent at Plaid.
Customer empathy. You want to be face to face with customers to understand their needs and design Investments products together.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nPlaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Fullstack Software Engineer, you will design and build the systems and experiences that power how millions of people connect to their finances.\n\n \n\nYou will work across the stack, building scalable backend services and APIs while also crafting intuitive, high-quality frontend experiences that bring those systems to life. This role is ideal for engineers who enjoy switching between backend problem-solving and frontend user experience work, and who are excited to grow their impact across both.\n\n \n\nYou will collaborate closely with product managers, designers, and other engineers to ship products that are reliable, secure, and delightful to use. At Plaid, engineers take ownership early, contribute to architectural decisions, and see their work reach millions of users.\n\n\n\nResponsibilities:\n\n - Design & Development: Design, develop and maintain both frontend and backend components\n\n - Majority Backend Focus (60-70%): Develop APIs and services, focusing on scalability, security and performance.\n\n - Frontend Focus (30-40%): Build delightful experiences using modern JavaScript frameworks and libraries.\n\n - Collaboration: Work closely with product managers, product designers and other stakeholders to define and implement new features that meet product and customer needs.\n\n - Code Quality: Write clean, maintainable and efficient code.\n\n - Testing & Debugging: Develop automated tests to ensure the quality and reliability of the codebase. Troubleshoot and resolve issues.\n\nQualifications:\n\n - 2-4 years of experience in full-stack development.\n\n - Working knowledge of HTML, CSS, Javascript and modern frameworks and libraries.\n\n - Working knowledge of one or more programming languages such as Python, Java, Go, or Node.js.\n\n - Experience MySQL or other relational databases.\n\n - Experience working with microservices\n\n - Experience with API design.\n\n - Excellent coding and testing skills.\n\n - High ownership. You are excited to roll up your sleeves and figure things out that don’t have precedent at Plaid.\n\n - Customer empathy. You want to be face to face with customers to understand their needs and design Investments products together.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"8de90516-8070-42c5-8b04-267bf6785bea","title":"Software Engineer, Full Stack ","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"Seattle Office","secondaryLocations":[],"publishedAt":"2026-09-01T16:19:53.357+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/8de90516-8070-42c5-8b04-267bf6785bea","applyUrl":"https://jobs.ashbyhq.com/plaid/8de90516-8070-42c5-8b04-267bf6785bea/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Plaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Fullstack Software Engineer, you will design and build the systems and experiences that power how millions of people connect to their finances.
You will work across the stack, building scalable backend services and APIs while also crafting intuitive, high-quality frontend experiences that bring those systems to life. This role is ideal for engineers who enjoy switching between backend problem-solving and frontend user experience work, and who are excited to grow their impact across both.
You will collaborate closely with product managers, designers, and other engineers to ship products that are reliable, secure, and delightful to use. At Plaid, engineers take ownership early, contribute to architectural decisions, and see their work reach millions of users.
Responsibilities:
Design & Development: Design, develop and maintain both frontend and backend components
Majority Backend Focus (60-70%): Develop APIs and services, focusing on scalability, security and performance.
Frontend Focus (30-40%): Build delightful experiences using modern JavaScript frameworks and libraries.
Collaboration: Work closely with product managers, product designers and other stakeholders to define and implement new features that meet product and customer needs.
Code Quality: Write clean, maintainable and efficient code.
Testing & Debugging: Develop automated tests to ensure the quality and reliability of the codebase. Troubleshoot and resolve issues.
Qualifications:
2-4 years of experience in full-stack development.
Working knowledge of HTML, CSS, Javascript and modern frameworks and libraries.
Working knowledge of one or more programming languages such as Python, Java, Go, or Node.js.
Experience MySQL or other relational databases.
Experience working with microservices
Experience with API design.
Excellent coding and testing skills.
High ownership. You are excited to roll up your sleeves and figure things out that don’t have precedent at Plaid.
Customer empathy. You want to be face to face with customers to understand their needs and design Investments products together.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nPlaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Fullstack Software Engineer, you will design and build the systems and experiences that power how millions of people connect to their finances.\n\n \n\nYou will work across the stack, building scalable backend services and APIs while also crafting intuitive, high-quality frontend experiences that bring those systems to life. This role is ideal for engineers who enjoy switching between backend problem-solving and frontend user experience work, and who are excited to grow their impact across both.\n\n \n\nYou will collaborate closely with product managers, designers, and other engineers to ship products that are reliable, secure, and delightful to use. At Plaid, engineers take ownership early, contribute to architectural decisions, and see their work reach millions of users.\n\n\n\nResponsibilities:\n\n - Design & Development: Design, develop and maintain both frontend and backend components\n\n - Majority Backend Focus (60-70%): Develop APIs and services, focusing on scalability, security and performance.\n\n - Frontend Focus (30-40%): Build delightful experiences using modern JavaScript frameworks and libraries.\n\n - Collaboration: Work closely with product managers, product designers and other stakeholders to define and implement new features that meet product and customer needs.\n\n - Code Quality: Write clean, maintainable and efficient code.\n\n - Testing & Debugging: Develop automated tests to ensure the quality and reliability of the codebase. Troubleshoot and resolve issues.\n\nQualifications:\n\n - 2-4 years of experience in full-stack development.\n\n - Working knowledge of HTML, CSS, Javascript and modern frameworks and libraries.\n\n - Working knowledge of one or more programming languages such as Python, Java, Go, or Node.js.\n\n - Experience MySQL or other relational databases.\n\n - Experience working with microservices\n\n - Experience with API design.\n\n - Excellent coding and testing skills.\n\n - High ownership. You are excited to roll up your sleeves and figure things out that don’t have precedent at Plaid.\n\n - Customer empathy. You want to be face to face with customers to understand their needs and design Investments products together.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"54f2a4e0-44aa-41a2-b3ac-2f930411eb9b","title":"Named Account Manager, Enterprise","department":"All Departments","team":"Sales & Account Management","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-05-18T19:59:05.657+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/54f2a4e0-44aa-41a2-b3ac-2f930411eb9b","applyUrl":"https://jobs.ashbyhq.com/plaid/54f2a4e0-44aa-41a2-b3ac-2f930411eb9b/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
As an Account Manager on our Enterprise team, you’ll own and grow relationships with a portfolio of Plaid’s largest and most strategic customers. You’ll serve as a trusted advisor, commercial partner, and cross-functional leader—helping customers maximize the value of Plaid while driving long-term growth for both our customers and Plaid.
You’ll operate at the intersection of relationship management, commercial strategy, and product solutioning, partnering closely with Sales, Product, Engineering, and Support teams to deliver exceptional customer outcomes
Responsibilities
Manage and grow a portfolio of Plaid’s largest enterprise customers, typically spanning 10-15 accounts depending on complexity and scope
Build trusted relationships with executive sponsors, decision-makers, influencers, and day-to-day operators across customer organizations
Drive customer adoption, engagement, retention, and growth by aligning Plaid solutions to customer business goals and use cases
Lead commercial conversations including renewals, expansions, strategic partnership discussions, and account planning
Identify and execute on growth opportunities in partnership with Account Executives and cross-functional teams
Act as a strategic consultant to customers by delivering industry insights, product guidance, and data-driven recommendations
Lead key customer initiatives including business reviews, operational checkpoints, product launches, and technical escalations
Develop account strategies that balance short-term execution with long-term customer growth and success
Partner closely with internal teams including Sales, Solutions Engineering, Product, Engineering, Support, and Legal to drive successful outcomes
Advocate for customers internally by sharing feedback, surfacing market insights, and influencing product direction
Qualifications
7+ years of experience in a client-facing commercial role such as Account Management, Strategic Partnerships, Consulting or Business Development
Demonstrated success managing and growing enterprise customer relationships in a fast-paced environment
Previous B2B technology experience is a strong plus
Strong commercial acumen with experience driving renewals, expansions, and strategic customer outcomes
Proven ability to navigate complex organizations and influence stakeholders at all levels, including executive leadership
Experience partnering cross-functionally with Sales, Product, Engineering, and Support teams
Strong problem-solving and strategic thinking skills with the ability to manage multiple priorities simultaneously
Excellent communication, presentation, and relationship management skills
Ability to quickly learn technical concepts and understand complex product ecosystems
High degree of ownership, curiosity, adaptability, and customer empathy
Experience working with B2B technology, fintech, API infrastructure, payments, or financial services products (preferred)
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nAs an Account Manager on our Enterprise team, you’ll own and grow relationships with a portfolio of Plaid’s largest and most strategic customers. You’ll serve as a trusted advisor, commercial partner, and cross-functional leader—helping customers maximize the value of Plaid while driving long-term growth for both our customers and Plaid.\n\n\n\nYou’ll operate at the intersection of relationship management, commercial strategy, and product solutioning, partnering closely with Sales, Product, Engineering, and Support teams to deliver exceptional customer outcomes\n\n\n\nResponsibilities \n\n - Manage and grow a portfolio of Plaid’s largest enterprise customers, typically spanning 10-15 accounts depending on complexity and scope\n\n - Build trusted relationships with executive sponsors, decision-makers, influencers, and day-to-day operators across customer organizations\n\n - Drive customer adoption, engagement, retention, and growth by aligning Plaid solutions to customer business goals and use cases\n\n - Lead commercial conversations including renewals, expansions, strategic partnership discussions, and account planning\n\n - Identify and execute on growth opportunities in partnership with Account Executives and cross-functional teams\n\n - Act as a strategic consultant to customers by delivering industry insights, product guidance, and data-driven recommendations\n\n - Lead key customer initiatives including business reviews, operational checkpoints, product launches, and technical escalations\n\n - Develop account strategies that balance short-term execution with long-term customer growth and success\n\n - Partner closely with internal teams including Sales, Solutions Engineering, Product, Engineering, Support, and Legal to drive successful outcomes\n\n - Advocate for customers internally by sharing feedback, surfacing market insights, and influencing product direction\n\nQualifications\n\n - 7+ years of experience in a client-facing commercial role such as Account Management, Strategic Partnerships, Consulting or Business Development\n\n - Demonstrated success managing and growing enterprise customer relationships in a fast-paced environment\n\n - Previous B2B technology experience is a strong plus\n\n - Strong commercial acumen with experience driving renewals, expansions, and strategic customer outcomes\n\n - Proven ability to navigate complex organizations and influence stakeholders at all levels, including executive leadership\n\n - Experience partnering cross-functionally with Sales, Product, Engineering, and Support teams\n\n - Strong problem-solving and strategic thinking skills with the ability to manage multiple priorities simultaneously\n\n - Excellent communication, presentation, and relationship management skills\n\n - Ability to quickly learn technical concepts and understand complex product ecosystems\n\n - High degree of ownership, curiosity, adaptability, and customer empathy\n\n - Experience working with B2B technology, fintech, API infrastructure, payments, or financial services products (preferred) \n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"ca8c19ad-2be8-4d4f-96af-e0a37ff76fb8","title":"AI Marketing Technologist Lead","department":"All Departments","team":"Growth Marketing","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-05-29T01:38:00.081+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/ca8c19ad-2be8-4d4f-96af-e0a37ff76fb8","applyUrl":"https://jobs.ashbyhq.com/plaid/ca8c19ad-2be8-4d4f-96af-e0a37ff76fb8/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The Marketing Operations (Ops) Team at Plaid builds the essential foundation that enables the Marketing function to operate efficiently, scale sustainably, and align with the company’s strategic goals. We focus on people, technology and process to drive operational excellence and optimize marketing performance.
Our team is focused on creating and executing impactful marketing strategies that resonate with our target audiences, drive sustainable growth through high-quality pipeline generation, and enhance marketing efficiency. By integrating innovative technologies, we strive for seamless workflows and data-driven decision-making. We also continuously strengthen the foundation of a high-performing marketing organization, ensuring that processes and systems are in place to support long-term success.
Responsibilities:
Own the strategy and execution for integrating AI into marketing workflows, identifying high-impact opportunities to improve efficiency, scalability, and performance.
Design, build, and deploy AI-powered agents and automations that support marketing workflows.
Evaluate emerging AI tools and technologies, staying current on industry trends and translating new capabilities into practical marketing applications.
Partner cross-functionally across Marketing, BI, GTM Ops, and Web Engineering teams to implement and scale AI-enabled workflows and drive adoption.
Lead change management efforts by training teams, evolving workflows, and helping employees transition from manual execution to managing AI-assisted systems.
Partner with stakeholders on optimizing the marketing technology ecosystem, including AI tooling, APIs, data flows, Salesforce integrations, BI tooling, and marketing automation infrastructure.
Operates with a strong builder mentality, driving 0-to-1 development of scalable, secure, and automated marketing systems that improve operational velocity and reduce manual work.
Requirements:
Bachelor’s degree in Marketing, Business, Information Systems, Computer Science, or a related field (or equivalent practical experience).
Hands-on experience designing and deploying AI-powered workflows, agentic systems, or marketing AI agents that improve operational efficiency and scalability.
Demonstrated success driving transformational change within an organization, including influencing teams to adopt new technologies, workflows, or operating models.
Strong experience working with LLMs, prompt engineering, AI automation platforms, and emerging AI technologies.
Deep understanding of marketing operations and experience with marketing automation platforms, including campaign creation, workflow management, testing, and optimization.
Proficiency with SQL, Tableau, and other BI/data visualization tools, with the ability to analyze large datasets and translate insights into actionable recommendations.
Strong analytical and systems-thinking mindset, with the ability to identify inefficiencies, solve complex operational problems, and design scalable solutions.
Excellent cross-functional communication and stakeholder management skills, with the ability to influence and collaborate across Marketing, Operations, BI, and Engineering teams.
Highly organized and execution-oriented, with strong attention to detail and the ability to manage multiple initiatives simultaneously in fast-paced environments.
Comfortable operating in ambiguity and rapid change, with a proactive, builder-oriented mindset and a strong drive for continuous improvement.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nThe Marketing Operations (Ops) Team at Plaid builds the essential foundation that enables the Marketing function to operate efficiently, scale sustainably, and align with the company’s strategic goals. We focus on people, technology and process to drive operational excellence and optimize marketing performance.\n\nOur team is focused on creating and executing impactful marketing strategies that resonate with our target audiences, drive sustainable growth through high-quality pipeline generation, and enhance marketing efficiency. By integrating innovative technologies, we strive for seamless workflows and data-driven decision-making. We also continuously strengthen the foundation of a high-performing marketing organization, ensuring that processes and systems are in place to support long-term success.\n\n\n\nResponsibilities: \n\n - Own the strategy and execution for integrating AI into marketing workflows, identifying high-impact opportunities to improve efficiency, scalability, and performance.\n\n - Design, build, and deploy AI-powered agents and automations that support marketing workflows.\n\n - Evaluate emerging AI tools and technologies, staying current on industry trends and translating new capabilities into practical marketing applications.\n\n - Partner cross-functionally across Marketing, BI, GTM Ops, and Web Engineering teams to implement and scale AI-enabled workflows and drive adoption.\n\n - Lead change management efforts by training teams, evolving workflows, and helping employees transition from manual execution to managing AI-assisted systems.\n\n - Partner with stakeholders on optimizing the marketing technology ecosystem, including AI tooling, APIs, data flows, Salesforce integrations, BI tooling, and marketing automation infrastructure.\n\n - Operates with a strong builder mentality, driving 0-to-1 development of scalable, secure, and automated marketing systems that improve operational velocity and reduce manual work.\n\nRequirements: \n\n - Bachelor’s degree in Marketing, Business, Information Systems, Computer Science, or a related field (or equivalent practical experience).\n\n - Hands-on experience designing and deploying AI-powered workflows, agentic systems, or marketing AI agents that improve operational efficiency and scalability.\n\n - Demonstrated success driving transformational change within an organization, including influencing teams to adopt new technologies, workflows, or operating models.\n\n - Strong experience working with LLMs, prompt engineering, AI automation platforms, and emerging AI technologies.\n\n - Deep understanding of marketing operations and experience with marketing automation platforms, including campaign creation, workflow management, testing, and optimization.\n\n - Proficiency with SQL, Tableau, and other BI/data visualization tools, with the ability to analyze large datasets and translate insights into actionable recommendations.\n\n - Strong analytical and systems-thinking mindset, with the ability to identify inefficiencies, solve complex operational problems, and design scalable solutions.\n\n - Excellent cross-functional communication and stakeholder management skills, with the ability to influence and collaborate across Marketing, Operations, BI, and Engineering teams.\n\n - Highly organized and execution-oriented, with strong attention to detail and the ability to manage multiple initiatives simultaneously in fast-paced environments.\n\n - Comfortable operating in ambiguity and rapid change, with a proactive, builder-oriented mindset and a strong drive for continuous improvement.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"dab31ae8-1e25-4b63-8008-d6930ff72369","title":"Staff Machine Learning Engineer (Research Scientist) - DFAI","department":"All Departments","team":"Data","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-05-26T23:47:12.752+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/dab31ae8-1e25-4b63-8008-d6930ff72369","applyUrl":"https://jobs.ashbyhq.com/plaid/dab31ae8-1e25-4b63-8008-d6930ff72369/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
We are the Data Foundation & AI team within Plaid’s Data organization. Our mission is to build the shared ML and AI infrastructure that powers intelligent capabilities across Plaid’s product suite. We develop the foundational systems, models, and data assets that transform Plaid’s unique financial network data into scalable, general-purpose representations that teams across the company can leverage. Our work spans the full ML lifecycle — from large-scale data curation and model pretraining to production serving, evaluation, and monitoring. As part of the team, you’ll work at the intersection of machine learning infrastructure, applied AI, and distributed systems, helping establish the core AI platform that enables innovation across Plaid.
As a Staff Machine Learning Engineer, you will lead the technical strategy and development of Plaid’s foundation models, driving key decisions across pretraining objectives, model architecture, and fine-tuning approaches that power a wide range of downstream product applications. You will serve as the technical lead for the full machine learning lifecycle, overseeing everything from data curation and experimentation to production deployment, feature management, and observability. In this role, you will establish rigorous evaluation frameworks to measure model performance across diverse use cases and build scalable, repeatable pipelines that translate research into production impact. You will also partner closely with teams across the organization to define how products integrate with and adapt foundation models, enabling reusable ML infrastructure and reducing duplicated modeling efforts. As a senior technical leader, you will mentor engineers across experience levels, elevate engineering and experimentation standards, and communicate technical advancements both internally and externally as a representative of Plaid’s AI and machine learning capabilities.
Responsibilities:
Owning the end-to-end technical strategy for a foundation model built on one of the world's richest financial datasets, from pretraining architecture to production serving.
Doing research that ships: driving decisions from experimentation through production systems that serve real customers and power multiple product teams.
Working across the full ML stack, including pretraining objectives, architecture design, distributed training, serving infrastructure, monitoring, and cross-team integration.
Setting technical direction and mentoring a high-caliber team, with your work amplifying the capabilities of engineers and product teams across Plaid.
Helping hundreds of millions of consumers achieve greater financial freedom through the ML capabilities you build and ship.
Qualifications:
MS: 7–12+ years of industry experience with a demonstrated track record of technical leadership and production delivery.
PhD: 5–9+ years of industry experience with evidence of technical leadership (tech lead, principal/staff-equivalent roles) and end-to-end production ownership.
Prior technical leadership experience (tech lead, principal, or staff) with demonstrated cross-team influence and mentorship.
Deep expertise in Transformers/LLMs/Foundation Models, including large-scale training or domain adaptation.
End-to-end production ownership; proven track record shipping models through training, serving, monitoring, and iteration in live environments.
Distributed training experience and strong Python + software engineering fundamentals at a staff level.
Ability to drive technical alignment across teams: setting standards, defining integration patterns, and influencing beyond your immediate scope.
Fintech / financial data domain experience - Nice to have
External publications or open-source contributions - Nice to have
Experience defining ML platform capabilities (serving infra, feature stores) used across multiple teams. - Nice to have
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nWe are the Data Foundation & AI team within Plaid’s Data organization. Our mission is to build the shared ML and AI infrastructure that powers intelligent capabilities across Plaid’s product suite. We develop the foundational systems, models, and data assets that transform Plaid’s unique financial network data into scalable, general-purpose representations that teams across the company can leverage. Our work spans the full ML lifecycle — from large-scale data curation and model pretraining to production serving, evaluation, and monitoring. As part of the team, you’ll work at the intersection of machine learning infrastructure, applied AI, and distributed systems, helping establish the core AI platform that enables innovation across Plaid.\n\n\nAs a Staff Machine Learning Engineer, you will lead the technical strategy and development of Plaid’s foundation models, driving key decisions across pretraining objectives, model architecture, and fine-tuning approaches that power a wide range of downstream product applications. You will serve as the technical lead for the full machine learning lifecycle, overseeing everything from data curation and experimentation to production deployment, feature management, and observability. In this role, you will establish rigorous evaluation frameworks to measure model performance across diverse use cases and build scalable, repeatable pipelines that translate research into production impact. You will also partner closely with teams across the organization to define how products integrate with and adapt foundation models, enabling reusable ML infrastructure and reducing duplicated modeling efforts. As a senior technical leader, you will mentor engineers across experience levels, elevate engineering and experimentation standards, and communicate technical advancements both internally and externally as a representative of Plaid’s AI and machine learning capabilities.\n\nResponsibilities:\n\n - Owning the end-to-end technical strategy for a foundation model built on one of the world's richest financial datasets, from pretraining architecture to production serving.\n\n - Doing research that ships: driving decisions from experimentation through production systems that serve real customers and power multiple product teams.\n\n - Working across the full ML stack, including pretraining objectives, architecture design, distributed training, serving infrastructure, monitoring, and cross-team integration.\n\n - Setting technical direction and mentoring a high-caliber team, with your work amplifying the capabilities of engineers and product teams across Plaid.\n\n - Helping hundreds of millions of consumers achieve greater financial freedom through the ML capabilities you build and ship.\n\nQualifications:\n\n - MS: 7–12+ years of industry experience with a demonstrated track record of technical leadership and production delivery.\n\n - PhD: 5–9+ years of industry experience with evidence of technical leadership (tech lead, principal/staff-equivalent roles) and end-to-end production ownership.\n\n - Prior technical leadership experience (tech lead, principal, or staff) with demonstrated cross-team influence and mentorship.\n\n - Deep expertise in Transformers/LLMs/Foundation Models, including large-scale training or domain adaptation.\n\n - End-to-end production ownership; proven track record shipping models through training, serving, monitoring, and iteration in live environments.\n\n - Distributed training experience and strong Python + software engineering fundamentals at a staff level.\n\n - Ability to drive technical alignment across teams: setting standards, defining integration patterns, and influencing beyond your immediate scope.\n\n - Fintech / financial data domain experience - Nice to have\n\n - External publications or open-source contributions - Nice to have\n\n - Experience defining ML platform capabilities (serving infra, feature stores) used across multiple teams. - Nice to have\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"6887f482-81b4-4ec8-8f52-bb29c796f2e8","title":"Internal Communications","department":"All Departments","team":"Communications","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-06-01T21:12:48.057+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/6887f482-81b4-4ec8-8f52-bb29c796f2e8","applyUrl":"https://jobs.ashbyhq.com/plaid/6887f482-81b4-4ec8-8f52-bb29c796f2e8/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Plaid is in one of the most exciting chapters in its history — and this role exists to make sure every Plaid employee feels it. As Internal Communications Lead, you'll build and own the systems, channels, and programs that keep Plaids informed, aligned, and energized about our mission and the opportunity ahead. This spans employee-facing comms and programming across channels, including programming and producing monthly All Hands and Half-yearly Business Reviews, and supporting leaders with change management.
This is a builder role: you'll take what exists and programmatize it, defining the infrastructure, cadences, and editorial strategy that elevate how we communicate as a company.
You'll play a central role in shaping Plaid's internal AI narrative, helping employees understand where AI is taking us and what it means for their work.
You'll operate as a trusted advisor to Plaid's executive team and founder CEO, with the exec presence and judgment to counsel leaders on high-stakes moments. You will also work closely with senior leaders across the org as well as cross functional partners across the people team (Chief People Officer, HRBPs, WPE, Comp, Learning and Development)
Responsibilities:
Executive Communications
Act as a trusted comms partner to Plaid leaders, shaping communications strategy, programming, and content for internal audiences.
Own high-impact exec content spanning talking points, emails, presentations, and slack messages for big company moments like All Hands, Half-yearly Business Reviews and, and other company-wide presentations and communications.
Work closely with leaders to turn strategies or initiatives into clear, compelling stories that resonate across the company.
Company-Wide Internal Communications
Plaid is in its most exciting chapter. This person owns the narrative that makes that real for employees, connecting day-to-day work to the bigger opportunity in fintech infrastructure and AI.
Own internal comms strategy from All Hands and HBRs to weekly Q&As, org announcements and major updates.
Help Plaids understand where our business is headed, why it matters, and how their work connects to the mission.
Keep messaging aligned across leaders so it’s consistent, clear, and lands well at scale.
Own Plaid's internal AI narrative. helping Plaids understand our AI strategy, what it means for the company's trajectory, and how it will shape their work.
Cross-Functional Partnership
Partnering with internal teams across the company, including People, Workplace, Security, Finance, and Legal, and others to ensure all communications to employees are clear, effective, and consistent with our overall communication strategy and messaging
Work across teams to keep internal and external narratives aligned, especially around big moments like Effects, product launches, fundraises and M&A, and leadership announcements.
Partner with production teams to bring events like All Hands, HBRs, and AI days to life, both live and recorded.
Lead change comms for key initiatives, helping employees navigate transitions with clarity and confidence.
Program Systems, Channels, and Tools
Define and own Plaid's internal communications operating model, covering the channels, cadences, content types, and editorial calendar that govern how information flows across the company.
Build a channel strategy that makes deliberate choices about when to use Slack, email, video, intranet, live events, or asynchronous formats, and why.
Be a practitioner of AI: actively leverage AI tools in the craft of communications and help establish how AI augments internal comms work at Plaid.
Create repeatable playbooks and templates for recurring programs (All Hands, org changes, executive comms) that scale without adding headcount.
Own and continuously improve Plaid's intranet and internal platforms as communication infrastructure, not just publishing channels.
Employer Brand + Culture
Identify and execute ways to highlight Plaid’s culture and showcase the strength of our team on social media (e.g., campaigns like Woven).
Own and continuously improve content on Plaid.com/careers.
Partner with internal teams to create blog content that brings to life what it’s like to work at Plaid.
Qualifications:
At least 7+ year working in an internal communications function at a fast-paced tech company (ideally someone who has worked closely with a founder)
Demonstrated track record of building or significantly scaling an internal communications program. Can point to specific systems, channels, or programs they architected from scratch or materially elevated.
Excellent communication, collaboration and interpersonal skills, both written and verbal – and the ability to engage and understand technical and non-technical audiences
Comfort and fluency with AI tools in communications practice; experience developing or owning an AI-related narrative (internal or external) strongly preferred.
Experience with producing high quality and engaging All Hands team meetings
Strong executive presence and track record of counseling senior leaders, including founder/CEOs, on high-stakes communications.
Experience partnering closely with internal operations teams, like HR, IT, Workplace, Legal, etc.
High attention to detail and ability to distill complex ideas into clear guidance and written/verbal communications
Experience as an effective team of one or lean team: ability to hold both the strategic vision and execute at the ground level without delegating the work.
Video editing + AI skills a plus
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nPlaid is in one of the most exciting chapters in its history — and this role exists to make sure every Plaid employee feels it. As Internal Communications Lead, you'll build and own the systems, channels, and programs that keep Plaids informed, aligned, and energized about our mission and the opportunity ahead. This spans employee-facing comms and programming across channels, including programming and producing monthly All Hands and Half-yearly Business Reviews, and supporting leaders with change management.\n\nThis is a builder role: you'll take what exists and programmatize it, defining the infrastructure, cadences, and editorial strategy that elevate how we communicate as a company.\n\nYou'll play a central role in shaping Plaid's internal AI narrative, helping employees understand where AI is taking us and what it means for their work.\n\nYou'll operate as a trusted advisor to Plaid's executive team and founder CEO, with the exec presence and judgment to counsel leaders on high-stakes moments. You will also work closely with senior leaders across the org as well as cross functional partners across the people team (Chief People Officer, HRBPs, WPE, Comp, Learning and Development)\n\n \n\nResponsibilities:\n\nExecutive Communications\n\n - Act as a trusted comms partner to Plaid leaders, shaping communications strategy, programming, and content for internal audiences.\n\n - Own high-impact exec content spanning talking points, emails, presentations, and slack messages for big company moments like All Hands, Half-yearly Business Reviews and, and other company-wide presentations and communications.\n\n - Work closely with leaders to turn strategies or initiatives into clear, compelling stories that resonate across the company.\n\nCompany-Wide Internal Communications\n\n - Plaid is in its most exciting chapter. This person owns the narrative that makes that real for employees, connecting day-to-day work to the bigger opportunity in fintech infrastructure and AI.\n\n - Own internal comms strategy from All Hands and HBRs to weekly Q&As, org announcements and major updates.\n\n - Help Plaids understand where our business is headed, why it matters, and how their work connects to the mission.\n\n - Keep messaging aligned across leaders so it’s consistent, clear, and lands well at scale.\n\n - Own Plaid's internal AI narrative. helping Plaids understand our AI strategy, what it means for the company's trajectory, and how it will shape their work.\n\nCross-Functional Partnership\n\n - Partnering with internal teams across the company, including People, Workplace, Security, Finance, and Legal, and others to ensure all communications to employees are clear, effective, and consistent with our overall communication strategy and messaging\n\n - Work across teams to keep internal and external narratives aligned, especially around big moments like Effects, product launches, fundraises and M&A, and leadership announcements.\n\n - Partner with production teams to bring events like All Hands, HBRs, and AI days to life, both live and recorded.\n\n - Lead change comms for key initiatives, helping employees navigate transitions with clarity and confidence.\n\nProgram Systems, Channels, and Tools\n\n - Define and own Plaid's internal communications operating model, covering the channels, cadences, content types, and editorial calendar that govern how information flows across the company.\n\n - Build a channel strategy that makes deliberate choices about when to use Slack, email, video, intranet, live events, or asynchronous formats, and why.\n\n - Be a practitioner of AI: actively leverage AI tools in the craft of communications and help establish how AI augments internal comms work at Plaid.\n\n - Create repeatable playbooks and templates for recurring programs (All Hands, org changes, executive comms) that scale without adding headcount.\n\n - Own and continuously improve Plaid's intranet and internal platforms as communication infrastructure, not just publishing channels.\n\nEmployer Brand + Culture\n\n - Identify and execute ways to highlight Plaid’s culture and showcase the strength of our team on social media (e.g., campaigns like Woven https://www.youtube.com/watch?v=YOGAwUjl2E8).\n\n - Own and continuously improve content on Plaid.com/careers http://Plaid.com/careers.\n\n - Partner with internal teams to create blog content that brings to life what it’s like to work at Plaid.\n\nQualifications:\n\n - At least 7+ year working in an internal communications function at a fast-paced tech company (ideally someone who has worked closely with a founder)\n\n - Demonstrated track record of building or significantly scaling an internal communications program. Can point to specific systems, channels, or programs they architected from scratch or materially elevated.\n\n - Excellent communication, collaboration and interpersonal skills, both written and verbal – and the ability to engage and understand technical and non-technical audiences\n\n - Comfort and fluency with AI tools in communications practice; experience developing or owning an AI-related narrative (internal or external) strongly preferred.\n\n - Experience with producing high quality and engaging All Hands team meetings\n\n - Strong executive presence and track record of counseling senior leaders, including founder/CEOs, on high-stakes communications.\n\n - Experience partnering closely with internal operations teams, like HR, IT, Workplace, Legal, etc.\n\n - High attention to detail and ability to distill complex ideas into clear guidance and written/verbal communications\n\n - Experience as an effective team of one or lean team: ability to hold both the strategic vision and execute at the ground level without delegating the work.\n\n - Video editing + AI skills a plus\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"9245bee1-0902-417f-968f-a174bf4bdf2c","title":"Head of Product Marketing","department":"All Departments","team":"Product Marketing","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-03-24T20:44:36.225+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/9245bee1-0902-417f-968f-a174bf4bdf2c","applyUrl":"https://jobs.ashbyhq.com/plaid/9245bee1-0902-417f-968f-a174bf4bdf2c/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The Head of Product Marketing will own the end-to-end strategy, operating model, performance bar, and talent development for the Product Marketing function at Plaid.
This leader will:
Set the PMM Strategy & Operating Model
Own and operationalize the PMM structure (Product Areas and Industry) 
Finalize and institutionalize the PMM operating model
Define clear “PMM does / PMM does not” guardrails
Clarify cross-functional engagement norms with Product, GTM, Marketing, Comms
Establish KPI frameworks that tie PMM work to measurable business impact
Elevate Quality & Narrative Coherence
Own Plaid’s central product narrative
Raise the messaging and positioning bar across all products
Ensure consistent product naming, positioning discipline, and storytelling rigor
Drive Business Impact
Partner with Product on product-market fit strategy
Partner with GTM leadership to increase:
Quota attainment
Time to close
Campaign lift for priority industries 
Ensure launch discipline, release alignment, and post-launch optimization
Build and Develop a Championship PMM Team
Directly manage senior PMM leads
Reset expectations where unclear scope exists
Upgrade performance management and leveling rigor 
Coach senior ICs and managers toward executive-grade PMM craft
Recruit and calibrate top-tier PMM talent
Serve as Executive Interface
Act as senior thought partner to: CMO, CEO/CPO, COO and Sales Leadership
Represent PMM in executive decision-making forums
Requirements
Minimum 10 years of experience in product marketing leadership at high growth B2B SaaS companies.
Experience managing large, multi-layered teams (15+)
Proven success as a Product Marketing leader at a B2B SaaS company of similar scale
Has built and led a team of world-class product marketers
Success in a multi-dimensional phase of marketing maturity: multi-product / solution, multi-segment, multi-buyer
Is a builder - has been successful as a leader in a start-up / small company experience
Low ego, high EQ
\"Nice to Have\" Experience
Domain experience: payments, credit, fintech, bank start-up
Experience working with / selling into financial institutions / banks
Experience marketing in a regulated environment
Experience in founder-led environments
Experience with PMM ‘rebrands’
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nThe Head of Product Marketing will own the end-to-end strategy, operating model, performance bar, and talent development for the Product Marketing function at Plaid.\n\n \n\nThis leader will:\n\nSet the PMM Strategy & Operating Model\n\n - Own and operationalize the PMM structure (Product Areas and Industry) \n\n - Finalize and institutionalize the PMM operating model\n\n - Define clear “PMM does / PMM does not” guardrails\n\n - Clarify cross-functional engagement norms with Product, GTM, Marketing, Comms\n\n - Establish KPI frameworks that tie PMM work to measurable business impact\n\n \n\n Elevate Quality & Narrative Coherence\n\n - Own Plaid’s central product narrative\n\n - Raise the messaging and positioning bar across all products\n\n - Ensure consistent product naming, positioning discipline, and storytelling rigor \n\n \n\nDrive Business Impact\n\n - Partner with Product on product-market fit strategy\n\n - Partner with GTM leadership to increase:\n \n - Quota attainment\n \n - Time to close\n \n - Campaign lift for priority industries \n\n - Ensure launch discipline, release alignment, and post-launch optimization\n\n\n\n\nBuild and Develop a Championship PMM Team\n\n - Directly manage senior PMM leads\n\n - Reset expectations where unclear scope exists\n\n - Upgrade performance management and leveling rigor \n\n - Coach senior ICs and managers toward executive-grade PMM craft\n\n - Recruit and calibrate top-tier PMM talent\n\n\n\n\nServe as Executive Interface\n\n - Act as senior thought partner to: CMO, CEO/CPO, COO and Sales Leadership\n\n - Represent PMM in executive decision-making forums\n\n \n\nRequirements\n\n - Minimum 10 years of experience in product marketing leadership at high growth B2B SaaS companies.\n\n - Experience managing large, multi-layered teams (15+)\n\n - Proven success as a Product Marketing leader at a B2B SaaS company of similar scale\n\n - Has built and led a team of world-class product marketers \n\n - Success in a multi-dimensional phase of marketing maturity: multi-product / solution, multi-segment, multi-buyer\n\n - Is a builder - has been successful as a leader in a start-up / small company experience \n\n - Low ego, high EQ\n\n\"Nice to Have\" Experience\n\n - Domain experience: payments, credit, fintech, bank start-up\n\n - Experience working with / selling into financial institutions / banks\n\n - Experience marketing in a regulated environment\n\n - Experience in founder-led environments\n\n - Experience with PMM ‘rebrands’\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"822cc76e-10b8-49bc-86e4-aff2870ded25","title":"Account Management Lead - SMB","department":"All Departments","team":"Sales & Account Management","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-05-20T21:59:16.718+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/822cc76e-10b8-49bc-86e4-aff2870ded25","applyUrl":"https://jobs.ashbyhq.com/plaid/822cc76e-10b8-49bc-86e4-aff2870ded25/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The SMB Account Management team is a core part of Plaid's mission to unlock financial freedom for everyone. We believe that by empowering small and medium-sized businesses, we contribute directly to creating a more inclusive and accessible financial ecosystem. Our team is dedicated to building meaningful relationships with our clients, providing solutions that drive growth, and ensuring Plaid's products enable businesses to thrive. We work collaboratively across teams to meet ambitious revenue goals while fostering a culture of continuous learning and development.
The Account Management team leverages our deep technical, product, and industry knowledge to help our SMB customers build and scale amazing applications and businesses. We act as partners, advisors, and advocates for our customers to help shape how their customers interact with their finances.
As the SMB Account Management Lead, you'll be responsible for managing and growing the SMB customer base, as well as setting the vision and strategy to build long-term partnerships. You will lead a team of account managers who work with some of Plaid's most dynamic SMB customers. You'll collaborate cross-functionally across product and go-to-market teams to build solutions that drive growth for customers and your team. As our business rapidly expands, we're looking for an action-oriented and thoughtful leader who can hire thoughtfully, bringing the right relationship managers into the business and enabling them to steward the next phase of Plaid's growth and impact.
Responsibilities
Recruiting, hiring, and developing a world-class account management team to support our fastest-growing SMB customers and deliver on revenue targets
Motivating and inspiring each team member to enable personal and professional career growth
Engaging directly with C-level executives internally and externally to build and maintain customer relationships
Building and executing the strategy that drives upsell/cross-sell revenue and renewals at scale, and operationalizing processes to drive team efficiency
Working in a high-pace, cross-functional environment that presents different challenges every day
Working with leadership across the company to set direction for the SMB team and Plaid as a whole
Qualifications
8+ years of experience, ideally 3+ years managing a revenue-driving team
Proven track record of success driving revenue through account management at a technology company, working with SMB or financial services organizations as clients
Experience in both new customer acquisition and install-base account management, preferably in a hyper-growth environment
Excitement for recruiting, onboarding, and coaching; a thoughtful approach to team planning and development
Strong ability to articulate technical and financial value propositions – internally for cross-functional collaboration and externally to customers, including executive audiences
Strong analytical skills to understand customer trends at scale
Ability to build relationships with internal and external stakeholders
Outstanding communication skills to drive internal alignment and results
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nThe SMB Account Management team is a core part of Plaid's mission to unlock financial freedom for everyone. We believe that by empowering small and medium-sized businesses, we contribute directly to creating a more inclusive and accessible financial ecosystem. Our team is dedicated to building meaningful relationships with our clients, providing solutions that drive growth, and ensuring Plaid's products enable businesses to thrive. We work collaboratively across teams to meet ambitious revenue goals while fostering a culture of continuous learning and development.\n\nThe Account Management team leverages our deep technical, product, and industry knowledge to help our SMB customers build and scale amazing applications and businesses. We act as partners, advisors, and advocates for our customers to help shape how their customers interact with their finances.\n\nAs the SMB Account Management Lead, you'll be responsible for managing and growing the SMB customer base, as well as setting the vision and strategy to build long-term partnerships. You will lead a team of account managers who work with some of Plaid's most dynamic SMB customers. You'll collaborate cross-functionally across product and go-to-market teams to build solutions that drive growth for customers and your team. As our business rapidly expands, we're looking for an action-oriented and thoughtful leader who can hire thoughtfully, bringing the right relationship managers into the business and enabling them to steward the next phase of Plaid's growth and impact.\n\n\n\nResponsibilities\n\n - Recruiting, hiring, and developing a world-class account management team to support our fastest-growing SMB customers and deliver on revenue targets\n\n - Motivating and inspiring each team member to enable personal and professional career growth\n\n - Engaging directly with C-level executives internally and externally to build and maintain customer relationships\n\n - Building and executing the strategy that drives upsell/cross-sell revenue and renewals at scale, and operationalizing processes to drive team efficiency\n\n - Working in a high-pace, cross-functional environment that presents different challenges every day\n\n - Working with leadership across the company to set direction for the SMB team and Plaid as a whole\n \n \n\nQualifications\n\n - 8+ years of experience, ideally 3+ years managing a revenue-driving team\n\n - Proven track record of success driving revenue through account management at a technology company, working with SMB or financial services organizations as clients\n\n - Experience in both new customer acquisition and install-base account management, preferably in a hyper-growth environment\n\n - Excitement for recruiting, onboarding, and coaching; a thoughtful approach to team planning and development\n\n - Strong ability to articulate technical and financial value propositions – internally for cross-functional collaboration and externally to customers, including executive audiences\n\n - Strong analytical skills to understand customer trends at scale\n\n - Ability to build relationships with internal and external stakeholders\n\n - Outstanding communication skills to drive internal alignment and results\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"3b205208-b07b-4acd-8abc-09f0fd0f88f1","title":"Engineering Manager, AI Applications","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-06-15T23:18:08.454+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/3b205208-b07b-4acd-8abc-09f0fd0f88f1","applyUrl":"https://jobs.ashbyhq.com/plaid/3b205208-b07b-4acd-8abc-09f0fd0f88f1/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
AI and intelligent systems are driving the fifth paradigm shift, following previous technological revolutions like mainframes, personal computers, the internet, and mobile devices.
We believe, in the foreseeable future, AI will revolutionize the FinTech industry - from how consumers understand and manage their finances, to how developers build applications and how all companies operate. The fintech industry landscape will undergo a fundamental reshape.
Plaid in the FinTech AI Ecosystem
Plaid is uniquely positioned to become the financial data and insights backbone for AI applications and platforms in this evolving ecosystem.
We believe consumers should be able to understand and manage their financial life through conversational AI interfaces using natural language. We believe consumers should have peace of mind with a trustworthy consent and authorization manager when agents shop for them. We believe identity verification and financial fraud prevention in AI-powered products should feel seamless and embedded for the end users. The list goes on.
The most important AI companies, major fintechs, and customer agent platforms are actively trying to integrate Plaid into AI-powered products and solutions they build.
Plaid’s AI-powered Experiences for Customers
The explosive growth in model intelligence and increasing relevance for enterprise tasks offer a unique opportunity for Plaid to rethink from the ground up how we operate and interact with our customers for the most optimal experience.
Our early experiments in building AI agents for customer experience are paying off with huge business value. For example, our homegrown AI-powered customer support agents resolve a significant proportion of customer questions and issues within seconds, which would otherwise have required humans hours to work on.
This is just the beginning and there is so much more we could do.
The AI Applications Team
You will have the opportunity to lead this newly formed team that is dedicated to rapidly scaling our successful bets so far, and grow with the team in our quest to accelerate Plaid’s transformation into an AI-first company.
Responsibilities
You will lead a team of 4 engineers, ranging from junior to staff, developing them through clear goal setting, coaching, and feedback
You will define and drive the long-term strategy and manage execution on the team, in close partnership with technical and product leaders across Plaid
Have a front row seat to all the latest industry developments. Over time, with the skills and experience you develop and hone on this team, you can become an influential voice in defining where AI <> Fintech will be heading longer term.
You will work with your team to:
Lead projects that enable and scale our business with our largest AI customers and partners, starting with personal finance use cases and expanding into many others; examples include:
Develop and evolve the preferred integration pattern for Plaid with AI providers - from API adaptations to building the official Plaid MCP Servers, and beyond
Redefine how Plaid’s consumer link experience embed into conversational interfaces in the most seamless way
Architect the trust layer for the future of agentic commerce that will become the industry standard
Scale and extend our existing successful bets on AI-powered customer experience; examples include:
Make the next step-function improvement in our homegrown customer support agent - land our multi-turn and multi-agent system that powers a truly delightful experience for our customers; define how to scalably run offline evaluation for complex multi-turn open-ended tasks; research and prototype how Human-In-The-Loop Reinforcement Learning (RLHF) can power an insights flywheel; pioneer the architecture for customer-specific long-term memory, etc.
Extend our agentic system to support other critical parts of the customer journey, starting with areas with the highest ROI - top-of-funnel product recommendation, customer onboarding and risk diligence, customer activation and assistance for faster productionization, as well as upselling and cross-selling of Plaid products.
Qualifications
Must-haves:
8+ years of industry experience, that includes time as a Staff-level engineer before transitioning into management.
1+ years of engineering management experience
Hands-on experience working with LLMs to build products and shipping them to product with iterating with real user feedback - including but not limited to:
Prompt engineering
Fine-tuning
Retrieval augmented generation (RAG)
Semantic search - vector database and embedding models
Agent orchestration framework
Evaluation and monitoring framework of open-ended tasks
Streaming and SSE
Common UX and design patterns for GenAI-powered products
Ability to deeply understand customer and user needs through user research and rapid experimentation - be your own technical PM
Track record of building and growing high performing engineering teams (either as an engineer or a manager).
Ability to balance divergent thinking (exploring possibilities) with convergent thinking (evaluating feasibility), which is critical for driving 0 ->1 projects
Extremely curious and passionate about working in GenAI applications space
Nice to have:
Experience training and/or serving ML models in production, or fine-tuning LLMs for domain-specific use cases
Comfortable operating in privacy/PII-sensitive environments and applying compliance mitigations
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nAI and intelligent systems are driving the fifth paradigm shift, following previous technological revolutions like mainframes, personal computers, the internet, and mobile devices.\n\n\n\nWe believe, in the foreseeable future, AI will revolutionize the FinTech industry - from how consumers understand and manage their finances, to how developers build applications and how all companies operate. The fintech industry landscape will undergo a fundamental reshape.\n\n\n\n\nPlaid in the FinTech AI Ecosystem\n\nPlaid is uniquely positioned to become the financial data and insights backbone for AI applications and platforms in this evolving ecosystem.\n\n\n\nWe believe consumers should be able to understand and manage their financial life through conversational AI interfaces using natural language. We believe consumers should have peace of mind with a trustworthy consent and authorization manager when agents shop for them. We believe identity verification and financial fraud prevention in AI-powered products should feel seamless and embedded for the end users. The list goes on.\n\n\n\nThe most important AI companies, major fintechs, and customer agent platforms are actively trying to integrate Plaid into AI-powered products and solutions they build.\n\n\n\n\nPlaid’s AI-powered Experiences for Customers\n\nThe explosive growth in model intelligence and increasing relevance for enterprise tasks offer a unique opportunity for Plaid to rethink from the ground up how we operate and interact with our customers for the most optimal experience.\n\n\n\nOur early experiments in building AI agents for customer experience are paying off with huge business value. For example, our homegrown AI-powered customer support agents resolve a significant proportion of customer questions and issues within seconds, which would otherwise have required humans hours to work on.\n\n\n\nThis is just the beginning and there is so much more we could do.\n\n\n\n\nThe AI Applications Team\n\nYou will have the opportunity to lead this newly formed team that is dedicated to rapidly scaling our successful bets so far, and grow with the team in our quest to accelerate Plaid’s transformation into an AI-first company.\n\n\n\nResponsibilities\n\n - You will lead a team of 4 engineers, ranging from junior to staff, developing them through clear goal setting, coaching, and feedback\n\n - You will define and drive the long-term strategy and manage execution on the team, in close partnership with technical and product leaders across Plaid\n\n - Have a front row seat to all the latest industry developments. Over time, with the skills and experience you develop and hone on this team, you can become an influential voice in defining where AI <> Fintech will be heading longer term.\n\n\n\nYou will work with your team to:\n\n - Lead projects that enable and scale our business with our largest AI customers and partners, starting with personal finance use cases and expanding into many others; examples include:\n \n - Develop and evolve the preferred integration pattern for Plaid with AI providers - from API adaptations to building the official Plaid MCP Servers, and beyond\n \n - Redefine how Plaid’s consumer link experience embed into conversational interfaces in the most seamless way\n \n - Architect the trust layer for the future of agentic commerce that will become the industry standard\n\n - Scale and extend our existing successful bets on AI-powered customer experience; examples include:\n \n - Make the next step-function improvement in our homegrown customer support agent - land our multi-turn and multi-agent system that powers a truly delightful experience for our customers; define how to scalably run offline evaluation for complex multi-turn open-ended tasks; research and prototype how Human-In-The-Loop Reinforcement Learning (RLHF) can power an insights flywheel; pioneer the architecture for customer-specific long-term memory, etc.\n \n - Extend our agentic system to support other critical parts of the customer journey, starting with areas with the highest ROI - top-of-funnel product recommendation, customer onboarding and risk diligence, customer activation and assistance for faster productionization, as well as upselling and cross-selling of Plaid products.\n\n\n\nQualifications\n\nMust-haves:\n\n - 8+ years of industry experience, that includes time as a Staff-level engineer before transitioning into management.\n\n - 1+ years of engineering management experience\n\n - Hands-on experience working with LLMs to build products and shipping them to product with iterating with real user feedback - including but not limited to:\n \n - Prompt engineering\n \n - Fine-tuning\n \n - Retrieval augmented generation (RAG)\n \n - Semantic search - vector database and embedding models\n \n - Agent orchestration framework\n \n - Evaluation and monitoring framework of open-ended tasks\n \n - Streaming and SSE\n \n - Common UX and design patterns for GenAI-powered products\n\n - Ability to deeply understand customer and user needs through user research and rapid experimentation - be your own technical PM\n\n - Track record of building and growing high performing engineering teams (either as an engineer or a manager).\n\n - Ability to balance divergent thinking (exploring possibilities) with convergent thinking (evaluating feasibility), which is critical for driving 0 ->1 projects\n\n - Extremely curious and passionate about working in GenAI applications space\n\nNice to have:\n\n - Experience training and/or serving ML models in production, or fine-tuning LLMs for domain-specific use cases\n\n - Comfortable operating in privacy/PII-sensitive environments and applying compliance mitigations\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"e66e197d-b845-40d8-bc85-4239619a2ce6","title":"Technical Account Manager -Partnerships","department":"All Departments","team":"Customer Engineering Solutions","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-06-16T20:10:33.668+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/e66e197d-b845-40d8-bc85-4239619a2ce6","applyUrl":"https://jobs.ashbyhq.com/plaid/e66e197d-b845-40d8-bc85-4239619a2ce6/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The Technical Account Management function at Plaid is a team of individuals passionate about helping customers connect their technical goals and challenges with Plaid solutions. We play a crucial role in a customer's success by providing technical guidance to enable growth, expansion, and deeper customer relationships. Our goal is to ensure every customer becomes a lifelong Plaid champion and advocate.
As a Territory TAM you will collaborate with Partner Account Managers who will surface partner requests based on technical needs. From there you will drive the technical engagement, acting as an expert resource to assist customers with integration reviews, troubleshooting, and technical best practices to help them maximize their use of Plaid products. You will play a crucial role in enabling customer success at scale.
Responsibilities:
Work with Partners across segments to provide technical guidance and support through a variety of channels including email and phone, ensuring they’re getting the most out of their integration with Plaid
Manage inbound requests to assist customers with a variety of technical needs including integration reviews, solutions consulting/best practices, and troubleshooting to help them optimize their use of Plaid
Act as a technical expert on Plaid’s products, ensuring customers receive clear and actionable guidance
Work closely with Partner Account Managers to address customer inquiries, aligning on the right level of technical support
Maintain a strong understanding of Plaid’s API, system architecture, and product offerings to deliver accurate technical guidance
Ensure a seamless customer experience by efficiently handling multiple inbound requests and resolving technical roadblocks
Ability to prioritize large volume of account requests based on impact and manage time efficiently
Partner with internal teams, including Support, Engineering, and Product, to escalate and resolve complex technical issues as needed
Requirements:
5+ years of experience in a client-facing and technology-focused role where business experience and technical acumen was combined. Experience working in a Partnerships function is strongly preferred
Strong ability to translate complex technical concepts into clear, actionable recommendations for both technical and non-technical audiences
Strong understanding of APIs, system infrastructure, and troubleshooting methodologies
Experience working in a fast-paced, customer-facing environment with a high volume of inbound requests
Strong project management and prioritization skills, with the ability to handle multiple technical inquiries simultaneously
A customer-first mindset with a passion for solving technical challenges efficiently
Ability to work cross-functionally to ensure customers receive the best possible experience
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\n\nThe Technical Account Management function at Plaid is a team of individuals passionate about helping customers connect their technical goals and challenges with Plaid solutions. We play a crucial role in a customer's success by providing technical guidance to enable growth, expansion, and deeper customer relationships. Our goal is to ensure every customer becomes a lifelong Plaid champion and advocate.\n\nAs a Territory TAM you will collaborate with Partner Account Managers who will surface partner requests based on technical needs. From there you will drive the technical engagement, acting as an expert resource to assist customers with integration reviews, troubleshooting, and technical best practices to help them maximize their use of Plaid products. You will play a crucial role in enabling customer success at scale.\n\nResponsibilities:\n\n - Work with Partners across segments to provide technical guidance and support through a variety of channels including email and phone, ensuring they’re getting the most out of their integration with Plaid\n\n - Manage inbound requests to assist customers with a variety of technical needs including integration reviews, solutions consulting/best practices, and troubleshooting to help them optimize their use of Plaid\n\n - Act as a technical expert on Plaid’s products, ensuring customers receive clear and actionable guidance\n\n - Work closely with Partner Account Managers to address customer inquiries, aligning on the right level of technical support\n\n - Maintain a strong understanding of Plaid’s API, system architecture, and product offerings to deliver accurate technical guidance\n\n - Ensure a seamless customer experience by efficiently handling multiple inbound requests and resolving technical roadblocks\n\n - Ability to prioritize large volume of account requests based on impact and manage time efficiently \n\n - Partner with internal teams, including Support, Engineering, and Product, to escalate and resolve complex technical issues as needed\n\nRequirements: \n\n - 5+ years of experience in a client-facing and technology-focused role where business experience and technical acumen was combined. Experience working in a Partnerships function is strongly preferred\n\n - Strong ability to translate complex technical concepts into clear, actionable recommendations for both technical and non-technical audiences\n\n - Strong understanding of APIs, system infrastructure, and troubleshooting methodologies\n\n - Experience working in a fast-paced, customer-facing environment with a high volume of inbound requests\n\n - Strong project management and prioritization skills, with the ability to handle multiple technical inquiries simultaneously\n\n - A customer-first mindset with a passion for solving technical challenges efficiently\n\n - Ability to work cross-functionally to ensure customers receive the best possible experience\n\n \n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"6b08e0e9-2159-4002-bf54-b30dd5bda80c","title":"Business Operations","department":"All Departments","team":"Business Operations","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-06-24T03:17:44.410+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/6b08e0e9-2159-4002-bf54-b30dd5bda80c","applyUrl":"https://jobs.ashbyhq.com/plaid/6b08e0e9-2159-4002-bf54-b30dd5bda80c/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
At Plaid, our mission is to unlock financial freedom for everyone. There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 11,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The BizOps team is focused on solving some of Plaid's most pressing business issues. We are a small team of high-impact, low-ego generalist problem solvers. This role partners directly with leaders across Product and GTM on a mix of strategic and operational work with a direct, quantifiable impact on our customers, partners, and P&L. You will work on problems that directly shape how Plaid operates across its largest revenue lines and most critical partnerships - owning analysis, operating cadences, and cross-functional projects that span Product, GTM, Engineering, Finance, Legal, and Partnerships. BizOps is a launchpad: past team members have gone on to leadership roles in Product, GTM, and operational functions across Plaid. The role requires someone who is highly analytical, approaches problems in a structured manner, and is proactive in the face of ambiguity.
Responsibilities:
Acting as the strategic and operational backbone for a Product or GTM organization - your job is to identify the highest-leverage opportunities and drive them to clean outcomes
Leading important product strategy and cross-functional work that doesn’t sit neatly within one team or function, such as launching new products, improving go-to-market motions, or accelerating revenue
Owning foundational operating rhythms - monthly business reports, QBRs, OKRs and KPIs, executive reporting - and evolving them as the business scales
Building out dashboards, metrics, and success measures that give leadership visibility and enable data-driven decisions
Using AI tools and agents as a default part of how you work - not as an experiment, but as a force multiplier
Qualifications:
6–11 years in management consulting, investment banking, and/or operating roles (BizOps, Strategy & Ops, Finance)
Strong analytical and structured-thinking skills; comfort translating ambiguity into frameworks, plans, and decisions
High agency, sense of ownership, and willingness to roll up your sleeves
Ability to build relationships at all levels and drive cross-functional teams to action
Familiarity with AI tools and agents to accelerate workflows is a plus
Knowledge of SQL and Tableau preferred
Experience in fintech, payments, or high-growth SaaS preferred
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nAt Plaid, our mission is to unlock financial freedom for everyone. There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 11,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThe BizOps team is focused on solving some of Plaid's most pressing business issues. We are a small team of high-impact, low-ego generalist problem solvers. This role partners directly with leaders across Product and GTM on a mix of strategic and operational work with a direct, quantifiable impact on our customers, partners, and P&L. You will work on problems that directly shape how Plaid operates across its largest revenue lines and most critical partnerships - owning analysis, operating cadences, and cross-functional projects that span Product, GTM, Engineering, Finance, Legal, and Partnerships. BizOps is a launchpad: past team members have gone on to leadership roles in Product, GTM, and operational functions across Plaid. The role requires someone who is highly analytical, approaches problems in a structured manner, and is proactive in the face of ambiguity.\n\nResponsibilities:\n\n - Acting as the strategic and operational backbone for a Product or GTM organization - your job is to identify the highest-leverage opportunities and drive them to clean outcomes\n\n - Leading important product strategy and cross-functional work that doesn’t sit neatly within one team or function, such as launching new products, improving go-to-market motions, or accelerating revenue\n\n - Owning foundational operating rhythms - monthly business reports, QBRs, OKRs and KPIs, executive reporting - and evolving them as the business scales\n\n - Building out dashboards, metrics, and success measures that give leadership visibility and enable data-driven decisions\n\n - Using AI tools and agents as a default part of how you work - not as an experiment, but as a force multiplier\n\n\nQualifications:\n\n - 6–11 years in management consulting, investment banking, and/or operating roles (BizOps, Strategy & Ops, Finance)\n\n - Strong analytical and structured-thinking skills; comfort translating ambiguity into frameworks, plans, and decisions\n\n - High agency, sense of ownership, and willingness to roll up your sleeves\n\n - Ability to build relationships at all levels and drive cross-functional teams to action\n\n - Familiarity with AI tools and agents to accelerate workflows is a plus\n\n - Knowledge of SQL and Tableau preferred\n\n - Experience in fintech, payments, or high-growth SaaS preferred\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"07cde72b-a127-48a8-b01a-570de5768340","title":"Staff Site Reliability Engineer - Release Engineering","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-08-20T19:22:30.759+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/07cde72b-a127-48a8-b01a-570de5768340","applyUrl":"https://jobs.ashbyhq.com/plaid/07cde72b-a127-48a8-b01a-570de5768340/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Plaid's Infrastructure team builds the platforms and tooling that help engineering teams develop, deploy, and operate production systems safely. Release Engineering owns the path from merge to production, including Plaid's zero-touch deployment system, progressive rollouts, metric-gated analysis, and automatic rollback. Our goal is to make safe shipping the default for every product team.
As a Staff Site Reliability Engineer on Release Engineering, you'll define and scale Plaid's reliability practices across product engineering. You'll architect our SLO and error-budget programs, drive the adoption of progressive delivery, and ensure new products are production-ready. By partnering across product and platform teams, you'll translate complex production needs into intuitive, self-service tooling. This is a hands-on technical leadership role where you'll shape the future of our deployment systems—ensuring they remain fast and safe even as AI-assisted development increases code velocity.
What excites you
Lead the expansion of reliability standards across product engineering, converting foundational infrastructure into lasting operational habits and tooling.
Architect and manage the SLO and error-budget framework, empowering teams to utilize reliability data for strategic product and release choices.
Promote widespread use of progressive delivery and automated safety gates, ensuring high velocity without compromising production stability.
Guide emerging product teams toward production readiness through expertise in observability, incident response, and scalable deployment health.
Collaborate with Platform, and Infrastructure teams to transform complex production requirements into intuitive, self-service platform features.
Direct the response to critical incidents and ensure the resulting post-mortem actions yield permanent improvements to the platform.
Prepare for an AI-driven development landscape by scaling our safety nets to handle an increased volume and frequency of code changes.
What excites us
Over 8 years of professional experience in backend systems, SRE, or platform engineering roles.
Proven track record of designing reliability programs—such as service maturity models or SLI frameworks—that achieved cross-team adoption.
Direct experience building or operating canary rollout systems, metric-gated analysis, or automated rollback infrastructure.
Technical proficiency in software development, with a preference for Go or similar systems languages.
Ability to drive organizational change and influence engineering culture without formal authority.
Sound technical judgment in high-stakes production scenarios, balancing user impact with developer velocity.
Prior exposure to Kubernetes, service mesh technologies, Prometheus, or ArgoCD is considered a strong asset.
Our culture is rooted in impact and collective growth. We seek technical leaders who resonate with our principles of inventing tomorrow and embracing openness.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\n\nPlaid's Infrastructure team builds the platforms and tooling that help engineering teams develop, deploy, and operate production systems safely. Release Engineering owns the path from merge to production, including Plaid's zero-touch deployment system, progressive rollouts, metric-gated analysis, and automatic rollback. Our goal is to make safe shipping the default for every product team.\n\n\n\nAs a Staff Site Reliability Engineer on Release Engineering, you'll define and scale Plaid's reliability practices across product engineering. You'll architect our SLO and error-budget programs, drive the adoption of progressive delivery, and ensure new products are production-ready. By partnering across product and platform teams, you'll translate complex production needs into intuitive, self-service tooling. This is a hands-on technical leadership role where you'll shape the future of our deployment systems—ensuring they remain fast and safe even as AI-assisted development increases code velocity.\n\nWhat excites you\n\n - Lead the expansion of reliability standards across product engineering, converting foundational infrastructure into lasting operational habits and tooling.\n\n - Architect and manage the SLO and error-budget framework, empowering teams to utilize reliability data for strategic product and release choices.\n\n - Promote widespread use of progressive delivery and automated safety gates, ensuring high velocity without compromising production stability.\n\n - Guide emerging product teams toward production readiness through expertise in observability, incident response, and scalable deployment health.\n\n - Collaborate with Platform, and Infrastructure teams to transform complex production requirements into intuitive, self-service platform features.\n\n - Direct the response to critical incidents and ensure the resulting post-mortem actions yield permanent improvements to the platform.\n\n - Prepare for an AI-driven development landscape by scaling our safety nets to handle an increased volume and frequency of code changes.\n\nWhat excites us\n\n - Over 8 years of professional experience in backend systems, SRE, or platform engineering roles.\n\n - Proven track record of designing reliability programs—such as service maturity models or SLI frameworks—that achieved cross-team adoption.\n\n - Direct experience building or operating canary rollout systems, metric-gated analysis, or automated rollback infrastructure.\n\n - Technical proficiency in software development, with a preference for Go or similar systems languages.\n\n - Ability to drive organizational change and influence engineering culture without formal authority.\n\n - Sound technical judgment in high-stakes production scenarios, balancing user impact with developer velocity.\n\n - Prior exposure to Kubernetes, service mesh technologies, Prometheus, or ArgoCD is considered a strong asset.\n\n\n\nOur culture is rooted in impact and collective growth. We seek technical leaders who resonate with our principles of inventing tomorrow and embracing openness.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"b2856bcf-37a5-45bd-8c8b-d9f863be7e3e","title":"Account Executive - Insurance (Named)","department":"All Departments","team":"Sales & Account Management","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"Raleigh Office","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-07-21T16:57:28.375+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/b2856bcf-37a5-45bd-8c8b-d9f863be7e3e","applyUrl":"https://jobs.ashbyhq.com/plaid/b2856bcf-37a5-45bd-8c8b-d9f863be7e3e/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Our Sales team combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company in financial services, and most specifically the Banks themselves, can benefit from better technology and access to data.
We are looking for a candidate to work exclusively with the leading Insurance companies throughout North America to help enable their transformation to deliver incredible digital and consumer experiences to their customers, at the scale and quality needed by the largest banks
.
Your focus will be on developing & leading large, complex new enterprise deals and building strong, long-lasting relationships within insurance to execute on their vision. Furthermore, you'll help shape how we engage, design and build products for the best brands in insurance.
Responsibilities
Identify potential customers and run the end-to-end sales process within our Insurance Vertical
Build and maintain relationships with insurance companies from executives to product teams and developers; be viewed as a subject matter expert
Partner with our product and marketing teams to continue to define and execute our Insurance segment sales strategy
Manage pipeline and accurately reflect the probability of close
Qualifications:
7+ years of quota-carrying experience in a new-revenue role and a strong track record of closing deals enterprise level deals (4+ years focused on insurance) with large target customers
Strong prospecting, qualifying, and negotiating skills; consultative sales approach with a product-centric mindset
Experience working with sales development and deploying a vertical focused revenue strategy; strong preference towards those with prior experience in Insurance vertical
Proven ability to interact and articulate complex solutions to all levels of an enterprise level organization
Interest in insurance products and a desire to create strategic relationships that help our customers succeed
Excitement to work in a high-growth environment and to help build processes and tools as needed
Desire to get (more) technical and the ability to learn the ins and outs of Plaid's APIs
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nOur Sales team combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company in financial services, and most specifically the Banks themselves, can benefit from better technology and access to data.\n\n We are looking for a candidate to work exclusively with the leading Insurance companies throughout North America to help enable their transformation to deliver incredible digital and consumer experiences to their customers, at the scale and quality needed by the largest banks\n\n.\n\nYour focus will be on developing & leading large, complex new enterprise deals and building strong, long-lasting relationships within insurance to execute on their vision. Furthermore, you'll help shape how we engage, design and build products for the best brands in insurance.\n\nResponsibilities\n\n - Identify potential customers and run the end-to-end sales process within our Insurance Vertical\n\n - Build and maintain relationships with insurance companies from executives to product teams and developers; be viewed as a subject matter expert\n\n - Partner with our product and marketing teams to continue to define and execute our Insurance segment sales strategy\n\n - Manage pipeline and accurately reflect the probability of close\n\nQualifications: \n\n - 7+ years of quota-carrying experience in a new-revenue role and a strong track record of closing deals enterprise level deals (4+ years focused on insurance) with large target customers\n\n - Strong prospecting, qualifying, and negotiating skills; consultative sales approach with a product-centric mindset\n\n - Experience working with sales development and deploying a vertical focused revenue strategy; strong preference towards those with prior experience in Insurance vertical\n\n - Proven ability to interact and articulate complex solutions to all levels of an enterprise level organization\n\n - Interest in insurance products and a desire to create strategic relationships that help our customers succeed\n\n - Excitement to work in a high-growth environment and to help build processes and tools as needed\n\n - Desire to get (more) technical and the ability to learn the ins and outs of Plaid's APIs\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"99398882-3594-46ce-9fa6-98fed631b3c6","title":"Engineering Manager - Dashboard Foundations","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-06-30T18:20:53.086+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/99398882-3594-46ce-9fa6-98fed631b3c6","applyUrl":"https://jobs.ashbyhq.com/plaid/99398882-3594-46ce-9fa6-98fed631b3c6/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Description of the team
The Dashboard Foundations team is the product platform team that stewards the Plaid Dashboard (dashboard.plaid.com). As both the portal for applying for production access and also the host for many products, the Dashboard is a critical touchpoint for our customers.
Our mission is to build the platform of every product engineer’s dreams, with rich tooling, abstractions, and resources available to support every phase of the software development lifecycle so that developing a high quality, secure product is fast and easy.
Our customers are over a dozen teams building in the Dashboard, representing products in areas such as Fraud, Credit, Signal, Account Verification, Transfer products, and more.
We are a full stack team made up of former product engineers, drawing upon our experience to set our north star vision. We have in-person members in New York and San Francisco as well as some members distributed in various locations across the United States.
Responsibilities
You will lead a team of 8 engineers, ranging from Junior to Staff, developing them through clear goal setting, coaching, and feedback.
You’ll define and drive the long-term strategy for this foundational area, in close partnership with technical and product leaders across Plaid.
You’ll collaborate with cross-functional partners to identify high-leverage opportunities, shape the roadmap, and dive deep into technical design and execution details to ensure consistent delivery of high-impact business outcomes.
You’ll uphold a high bar for technical quality and delivery velocity, leading by example.
Qualifications
8+ years of industry experience, that includes time as a Staff-level engineer before transitioning into management.
1+ years of engineering management experience
Deep experience designing scalable, reliable architectures that support real-world products at scale.
Track record of building and growing high performing engineering teams (either as an engineer or a manager).
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nDescription of the team\n\n - The Dashboard Foundations team is the product platform team that stewards the Plaid Dashboard (dashboard.plaid.com http://dashboard.plaid.com). As both the portal for applying for production access and also the host for many products, the Dashboard is a critical touchpoint for our customers.\n\n - Our mission is to build the platform of every product engineer’s dreams, with rich tooling, abstractions, and resources available to support every phase of the software development lifecycle so that developing a high quality, secure product is fast and easy.\n\n - Our customers are over a dozen teams building in the Dashboard, representing products in areas such as Fraud, Credit, Signal, Account Verification, Transfer products, and more.\n\n - We are a full stack team made up of former product engineers, drawing upon our experience to set our north star vision. We have in-person members in New York and San Francisco as well as some members distributed in various locations across the United States.\n\n\n\nResponsibilities\n\n - You will lead a team of 8 engineers, ranging from Junior to Staff, developing them through clear goal setting, coaching, and feedback.\n\n - You’ll define and drive the long-term strategy for this foundational area, in close partnership with technical and product leaders across Plaid.\n\n - You’ll collaborate with cross-functional partners to identify high-leverage opportunities, shape the roadmap, and dive deep into technical design and execution details to ensure consistent delivery of high-impact business outcomes.\n\n - You’ll uphold a high bar for technical quality and delivery velocity, leading by example.\n\n\n\nQualifications\n\n - 8+ years of industry experience, that includes time as a Staff-level engineer before transitioning into management.\n\n - 1+ years of engineering management experience\n\n - Deep experience designing scalable, reliable architectures that support real-world products at scale.\n\n - Track record of building and growing high performing engineering teams (either as an engineer or a manager).\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"127d31ff-3a16-488b-ba01-6e87dbb96957","title":"Staff Software Engineer - Data Infrastructure","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-07-06T20:42:37.600+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/127d31ff-3a16-488b-ba01-6e87dbb96957","applyUrl":"https://jobs.ashbyhq.com/plaid/127d31ff-3a16-488b-ba01-6e87dbb96957/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Making data driven decisions is key to Plaid's culture. To support that, we need to scale our data systems while maintaining correct and complete data. We provide tooling and guidance to teams across engineering, product, and business and help them explore our data quickly and safely to get the data insights they need, which ultimately helps Plaid serve our customers more effectively.
Engineers on Data Infrastructure are domain experts in Data Warehouse, Data Lakehouse, Spark, Workflow Orchestration, and Streaming technologies. We scale our existing data pipelines in a performant and cost efficient way while creating the necessary abstractions to make developing on top of this platform extremely simple for other engineers at Plaid.
Responsibilities
Contribute towards the long-term technical roadmap for data-driven and machine learning iteration at Plaid
Leading key data infrastructure projects such as improving ML development golden paths, implementing offline streaming solutions for data freshness, building net new ETL pipeline infrastructure, and evolving data warehouse or data lakehouse capabilities.
Working with stakeholders in other teams and functions to define technical roadmaps for key backend systems and abstractions across Plaid.
Debugging, troubleshooting, and reducing operational burden for our Data Platform.
Growing the team via mentorship and leadership, reviewing technical documents and code changes.
Qualifications
6+ years of software engineering experience
Extensive hands-on software engineering experience, with a strong track record of delivering successful projects within the Data Infrastructure or Platform domain at similar or larger companies.
Deep understanding of one of the below:
Data Infrastructure systems, including Data Warehouses, Data Lakehouses, Apache Spark, Streaming Infrastructure, Workflow Orchestration.
Strong cross-functional collaboration, communication, and project management skills, with proven ability to coordinate effectively.
Proficiency in coding, testing, and system design, ensuring reliable and scalable solutions.
Demonstrated leadership abilities, including experience mentoring and guiding junior engineers.
Experience with Python
Nice-to-Have:
Experience with Databricks
Experience with Airflow
Experience with AWS EMR
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\n\nMaking data driven decisions is key to Plaid's culture. To support that, we need to scale our data systems while maintaining correct and complete data. We provide tooling and guidance to teams across engineering, product, and business and help them explore our data quickly and safely to get the data insights they need, which ultimately helps Plaid serve our customers more effectively.\n\nEngineers on Data Infrastructure are domain experts in Data Warehouse, Data Lakehouse, Spark, Workflow Orchestration, and Streaming technologies. We scale our existing data pipelines in a performant and cost efficient way while creating the necessary abstractions to make developing on top of this platform extremely simple for other engineers at Plaid.\n\n\n\nResponsibilities\n\n - Contribute towards the long-term technical roadmap for data-driven and machine learning iteration at Plaid\n\n - Leading key data infrastructure projects such as improving ML development golden paths, implementing offline streaming solutions for data freshness, building net new ETL pipeline infrastructure, and evolving data warehouse or data lakehouse capabilities.\n\n - Working with stakeholders in other teams and functions to define technical roadmaps for key backend systems and abstractions across Plaid.\n\n - Debugging, troubleshooting, and reducing operational burden for our Data Platform.\n\n - Growing the team via mentorship and leadership, reviewing technical documents and code changes.\n\nQualifications\n\n - 6+ years of software engineering experience\n\n - Extensive hands-on software engineering experience, with a strong track record of delivering successful projects within the Data Infrastructure or Platform domain at similar or larger companies.\n\n - Deep understanding of one of the below:\n \n - Data Infrastructure systems, including Data Warehouses, Data Lakehouses, Apache Spark, Streaming Infrastructure, Workflow Orchestration.\n\n - Strong cross-functional collaboration, communication, and project management skills, with proven ability to coordinate effectively.\n\n - Proficiency in coding, testing, and system design, ensuring reliable and scalable solutions.\n\n - Demonstrated leadership abilities, including experience mentoring and guiding junior engineers.\n\n - Experience with Python\n\n - Nice-to-Have:\n \n - Experience with Databricks\n \n - Experience with Airflow\n \n - Experience with AWS EMR\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"95225497-fc9b-4c5d-8df0-df98df219ae5","title":"Staff Software Engineer - Data Governance","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-08-20T18:24:20.118+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/95225497-fc9b-4c5d-8df0-df98df219ae5","applyUrl":"https://jobs.ashbyhq.com/plaid/95225497-fc9b-4c5d-8df0-df98df219ae5/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The Data Governance team makes sure Plaid handles consumer and customer data responsibly — and can prove it. Our mission is to enforce Plaid's privacy commitments and regulatory obligations in the systems themselves rather than in policy documents: we build the platform and controls that govern how data flows through Plaid — where it lives, who can use it, for what purpose, and for how long. That includes verifiable deletion of consumer data on request, enforcement of data-use restrictions so downstream systems can only use data in permitted ways, and the cataloging and classification that let Plaid know what data it holds and how sensitive it is. We operate at the scale of Plaid's entire data footprint, and correctness and auditability matter to us as much as throughput.
As a Staff Software Engineer on Data Governance, you will set the technical direction for how Plaid enforces data governance at scale. You'll lead the design of distributed backend systems that reliably delete, restrict, and track data across dozens of services, making architectural decisions whose blast radius spans the whole company. You'll drive multi-quarter initiatives from ambiguous privacy and regulatory requirements through to shipped, auditable infrastructure — decomposing the hard problems, aligning multiple engineering teams behind a plan, and staying hands-on in the code for the highest-risk pieces. You'll be a force multiplier: raising the technical bar through design reviews and mentorship, and partnering deeply with Legal, Privacy, Security, and product-engineering teams to turn obligations into controls the rest of the company can build on.
Responsibilities
Own the technical architecture for Plaid's data-governance platform
Lead the design and delivery of multi-quarter, cross-team initiatives.
Drive design reviews and set engineering standards for reliability, correctness, and auditability across the team's systems.
Partner with Legal, Privacy, Security, and product-engineering teams to shape requirements and unblock adoption of governance controls company-wide.
Mentor engineers and level up the team's technical judgment; act as a technical point of contact for governance concerns raised by other teams.
Qualifications
Must-haves:
Extensive experience (typically 8+ years) building and operating backend distributed systems at scale, in a language like Go, Java, or similar.
A track record of leading the design of complex systems and driving cross-team technical initiatives to completion.
Strong fundamentals in data stores, consistency, and reliability, with the judgment to reason about correctness and failure modes.
Demonstrated ability to turn ambiguous requirements into clear technical plans and align multiple stakeholders behind them.
Excellent written and verbal communication, including working effectively with non-engineering partners (legal, privacy, compliance).
Nice-to-have:
Prior experience with data privacy, governance, or compliance systems (e.g., GDPR/CCPA deletion, data-use/consent enforcement, cataloging/classification, or auditing).
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nThe Data Governance team makes sure Plaid handles consumer and customer data responsibly — and can prove it. Our mission is to enforce Plaid's privacy commitments and regulatory obligations in the systems themselves rather than in policy documents: we build the platform and controls that govern how data flows through Plaid — where it lives, who can use it, for what purpose, and for how long. That includes verifiable deletion of consumer data on request, enforcement of data-use restrictions so downstream systems can only use data in permitted ways, and the cataloging and classification that let Plaid know what data it holds and how sensitive it is. We operate at the scale of Plaid's entire data footprint, and correctness and auditability matter to us as much as throughput.\n\nAs a Staff Software Engineer on Data Governance, you will set the technical direction for how Plaid enforces data governance at scale. You'll lead the design of distributed backend systems that reliably delete, restrict, and track data across dozens of services, making architectural decisions whose blast radius spans the whole company. You'll drive multi-quarter initiatives from ambiguous privacy and regulatory requirements through to shipped, auditable infrastructure — decomposing the hard problems, aligning multiple engineering teams behind a plan, and staying hands-on in the code for the highest-risk pieces. You'll be a force multiplier: raising the technical bar through design reviews and mentorship, and partnering deeply with Legal, Privacy, Security, and product-engineering teams to turn obligations into controls the rest of the company can build on.\n\nResponsibilities\n\n - Own the technical architecture for Plaid's data-governance platform\n\n - Lead the design and delivery of multi-quarter, cross-team initiatives.\n\n - Drive design reviews and set engineering standards for reliability, correctness, and auditability across the team's systems.\n\n - Partner with Legal, Privacy, Security, and product-engineering teams to shape requirements and unblock adoption of governance controls company-wide.\n\n - Mentor engineers and level up the team's technical judgment; act as a technical point of contact for governance concerns raised by other teams.\n\nQualifications\n\nMust-haves:\n\n - Extensive experience (typically 8+ years) building and operating backend distributed systems at scale, in a language like Go, Java, or similar.\n\n - A track record of leading the design of complex systems and driving cross-team technical initiatives to completion.\n\n - Strong fundamentals in data stores, consistency, and reliability, with the judgment to reason about correctness and failure modes.\n\n - Demonstrated ability to turn ambiguous requirements into clear technical plans and align multiple stakeholders behind them. \n\n - Excellent written and verbal communication, including working effectively with non-engineering partners (legal, privacy, compliance).\n\nNice-to-have:\n\n - Prior experience with data privacy, governance, or compliance systems (e.g., GDPR/CCPA deletion, data-use/consent enforcement, cataloging/classification, or auditing).\n\n \n \n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"0dc976f0-a12d-4843-b78c-7d0e14409537","title":"Account Executive - Payments","department":"All Departments","team":"Revenue Specialists","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-09-23T19:06:45.029+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/0dc976f0-a12d-4843-b78c-7d0e14409537","applyUrl":"https://jobs.ashbyhq.com/plaid/0dc976f0-a12d-4843-b78c-7d0e14409537/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The Product Sales team at Plaid is a group of deep product and market specialists who lead and advise on opportunities for Plaid's most strategically important solutions. We partner closely with Account Executives, Account Managers, Product, and GTM leadership to develop and close deals across new and existing customers. The Payments team focuses on bank payments, ACH risk, and money movement. These products are central to Plaid's growth, and we are building a dedicated team to bring our newest payment solutions to market.
As an Account Executive, Product Sales - Payments, you will be one of the founding sellers for Plaid's newest payment solutions, including Guaranteed ACH, alongside our broader Payments suite: Account Verification, ACH Risk Optimization, and Money Movement. This is a high-visibility role tied to one of Plaid's top company priorities. You will own turning pipeline into closed ACV for these products and help identify additional pockets of opportunity where Plaid can grow.
You are a consultative seller who can lead both business and technical conversations, from day-to-day operators up to the executive team. You enjoy selling products that require deep product understanding and technical curiosity: how to increase bank linking conversion, where new bank rails for pay-ins and payouts fit in a customer’s payments toolkit, and how to build risk guarantee programs that create value for both the customer and Plaid. You are an organized, entrepreneurial self-starter who is comfortable building where the path is not fully mapped yet.
Own closed ACV for Plaid's Payments solutions, with a focus on newly launched products
Lead deals from discovery to signature, driving the content, solutioning, and pricing discussions and keeping momentum through commitment
Partner with core AEs to activate Payments business in their accounts, and lead high-value or complex opportunities directly
Find new pockets of opportunity by identifying early-adopter customers and use cases, and turn early wins into a repeatable sales motion
Share win/loss, competitive, and product-market-fit insights with Product and PMM to shape the roadmap and go-to-market strategy
Act as Plaid's Payments subject matter expert, representing Plaid at conferences and industry events, coaching AEs on positioning, and sharing competitive intelligence
7+ years of B2B sales experience with a consistent record of quota attainment, ideally in payments or fintech
Deep understanding of payment rails and bank payment use cases, including the relationship between ACH conversion and risk management
A consultative, solution-oriented approach: you quickly identify fit and design programs that create value for both the customer and Plaid
Experience closing a range of deals, from complex, multi-stakeholder opportunities with VP-level buyers and above to faster-moving deals with product and risk teams
Entrepreneurial drive: you spot where the customer opportunities are and do well without a defined playbook
Strong communicator and collaborator across Sales, Product, & Product Marketing
Hands-on experience selling bank payments or payment risk solutions such as fraud prevention, returns management, or payment and chargeback guarantees
Experience as an early or founding seller for a new product line, or at an early-stage payments company
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nThe Product Sales team at Plaid is a group of deep product and market specialists who lead and advise on opportunities for Plaid's most strategically important solutions. We partner closely with Account Executives, Account Managers, Product, and GTM leadership to develop and close deals across new and existing customers. The Payments team focuses on bank payments, ACH risk, and money movement. These products are central to Plaid's growth, and we are building a dedicated team to bring our newest payment solutions to market.\n\nAs an Account Executive, Product Sales - Payments, you will be one of the founding sellers for Plaid's newest payment solutions, including Guaranteed ACH, alongside our broader Payments suite: Account Verification, ACH Risk Optimization, and Money Movement. This is a high-visibility role tied to one of Plaid's top company priorities. You will own turning pipeline into closed ACV for these products and help identify additional pockets of opportunity where Plaid can grow.\n\nYou are a consultative seller who can lead both business and technical conversations, from day-to-day operators up to the executive team. You enjoy selling products that require deep product understanding and technical curiosity: how to increase bank linking conversion, where new bank rails for pay-ins and payouts fit in a customer’s payments toolkit, and how to build risk guarantee programs that create value for both the customer and Plaid. You are an organized, entrepreneurial self-starter who is comfortable building where the path is not fully mapped yet.\n\n \n\n\nRESPONSIBILITIES\n\n - Own closed ACV for Plaid's Payments solutions, with a focus on newly launched products\n\n - Lead deals from discovery to signature, driving the content, solutioning, and pricing discussions and keeping momentum through commitment\n\n - Partner with core AEs to activate Payments business in their accounts, and lead high-value or complex opportunities directly\n\n - Find new pockets of opportunity by identifying early-adopter customers and use cases, and turn early wins into a repeatable sales motion\n\n - Share win/loss, competitive, and product-market-fit insights with Product and PMM to shape the roadmap and go-to-market strategy\n\n - Act as Plaid's Payments subject matter expert, representing Plaid at conferences and industry events, coaching AEs on positioning, and sharing competitive intelligence\n\n\nQUALIFICATIONS\n\n - 7+ years of B2B sales experience with a consistent record of quota attainment, ideally in payments or fintech\n\n - Deep understanding of payment rails and bank payment use cases, including the relationship between ACH conversion and risk management\n\n - A consultative, solution-oriented approach: you quickly identify fit and design programs that create value for both the customer and Plaid\n\n - Experience closing a range of deals, from complex, multi-stakeholder opportunities with VP-level buyers and above to faster-moving deals with product and risk teams\n\n - Entrepreneurial drive: you spot where the customer opportunities are and do well without a defined playbook\n\n - Strong communicator and collaborator across Sales, Product, & Product Marketing\n\n\nPREFERRED QUALIFICATIONS\n\n - Hands-on experience selling bank payments or payment risk solutions such as fraud prevention, returns management, or payment and chargeback guarantees\n\n - Experience as an early or founding seller for a new product line, or at an early-stage payments company\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"dfe0f4e7-1c44-447a-82a7-aa2733b134ad","title":"Senior Software Engineer - Product Security","department":"All Departments","team":"Security","employmentType":"FullTime","location":"Seattle Office","secondaryLocations":[{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-07-10T17:04:47.826+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/dfe0f4e7-1c44-447a-82a7-aa2733b134ad","applyUrl":"https://jobs.ashbyhq.com/plaid/dfe0f4e7-1c44-447a-82a7-aa2733b134ad/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The Product Security team is responsible for managing the security processes, policies and controls to secure Plaid’s developer and consumer facing products.The product security team is focused on areas like Application Security, Vulnerability Management, Secure Development Lifecycle, Penetration Testing and Cloud Security. We build the services and components that protect Plaid’s products. We move security \"left\" by engineering common libraries, modules, and workflows that make the secure path the easiest path for all Plaid engineers.
Plaid is looking for a Product Security Engineer who is a builder to join our Product Security team.
Unlike traditional Product security roles, this position is for a Senior software engineer who wants to solve security challenges at scale by designing and building production-grade services, libraries, and frameworks. Our goal is to make the \"secure path\" the only path for Plaid developers.
The Role
You will lead, design and develop security capabilities to manage vulnerabilities lifecycle and automate workflows to reduce KTLO toil.
You will own, maintain, and build Plaid’s VM Orchestration service and build solutions to eliminate the entire vulnerability classes.
You will also partner with product and engineering teams to architect and build security controls to make our products even more secure.
You will consult with product engineers to ensure Plaid services meet security standards.
You will help educate and support other engineering teams to improve security in their own products and services.
You will assist with Plaid’s incident response and security awareness programs.
You will collaborate with other security platform members and build necessary engineering solutions to meet their needs.
Responsibilities
Build the secure engineering foundations that secure the future of digital finance.
Develop maintainable and secure software to enhance Plaid's security posture and create paved roads for developers for easy and default integration of security controls.
Design, develop, and maintain security-critical services and components.
Develop internal tooling to automate vulnerability detection, dependency management, and remediation workflows within the CI/CD pipeline.
Replace manual security gates with engineered solutions that allow product teams to ship faster and more securely.
Communicate effectively with managers and team members regarding project deliverables and progress.
Design and implement technical solutions that align with the evolving needs of the business.
Proactively identify and address security vulnerabilities in products and services.
Actively participate in incident response and security awareness initiatives.
Qualifications
5 + years of professional experience building and scaling production services
Ability to architect and build software systems to meet security, privacy, usability, scalability and cost requirements.
While these experience and characteristics are not prerequisites, candidates who possess them would be well-suited for the role:
Experience building systems or services related to vulnerability management, data encryption, key management, secret management, user authentication, service authentication, authorization systems, and security policy enforcement.
Experience designing distributed systems and microservices with a focus on performance and reliability.
Familiarity with modern cloud infrastructure (AWS, Kubernetes, Terraform) and how to integrate security controls into them.
A passion for creating tools and libraries that other engineers love to use..
Passionate about educating others on security and privacy.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nThe Product Security team is responsible for managing the security processes, policies and controls to secure Plaid’s developer and consumer facing products.The product security team is focused on areas like Application Security, Vulnerability Management, Secure Development Lifecycle, Penetration Testing and Cloud Security. We build the services and components that protect Plaid’s products. We move security \"left\" by engineering common libraries, modules, and workflows that make the secure path the easiest path for all Plaid engineers.\n\nPlaid is looking for a Product Security Engineer who is a builder to join our Product Security team.\n\nUnlike traditional Product security roles, this position is for a Senior software engineer who wants to solve security challenges at scale by designing and building production-grade services, libraries, and frameworks. Our goal is to make the \"secure path\" the only path for Plaid developers.\n\nThe Role \n\n - You will lead, design and develop security capabilities to manage vulnerabilities lifecycle and automate workflows to reduce KTLO toil.\n\n - You will own, maintain, and build Plaid’s VM Orchestration service and build solutions to eliminate the entire vulnerability classes.\n\n - You will also partner with product and engineering teams to architect and build security controls to make our products even more secure.\n\n - You will consult with product engineers to ensure Plaid services meet security standards.\n\n - You will help educate and support other engineering teams to improve security in their own products and services.\n\n - You will assist with Plaid’s incident response and security awareness programs.\n\n - You will collaborate with other security platform members and build necessary engineering solutions to meet their needs.\n\nResponsibilities\n\n - Build the secure engineering foundations that secure the future of digital finance.\n\n - Develop maintainable and secure software to enhance Plaid's security posture and create paved roads for developers for easy and default integration of security controls.\n\n - Design, develop, and maintain security-critical services and components.\n\n - Develop internal tooling to automate vulnerability detection, dependency management, and remediation workflows within the CI/CD pipeline.\n\n - Replace manual security gates with engineered solutions that allow product teams to ship faster and more securely.\n\n - Communicate effectively with managers and team members regarding project deliverables and progress.\n\n - Design and implement technical solutions that align with the evolving needs of the business.\n\n - Proactively identify and address security vulnerabilities in products and services.\n\n - Actively participate in incident response and security awareness initiatives.\n\nQualifications\n\n - 5 + years of professional experience building and scaling production services\n\n - Ability to architect and build software systems to meet security, privacy, usability, scalability and cost requirements.\n\nWhile these experience and characteristics are not prerequisites, candidates who possess them would be well-suited for the role:\n\n - Experience building systems or services related to vulnerability management, data encryption, key management, secret management, user authentication, service authentication, authorization systems, and security policy enforcement.\n\n - Experience designing distributed systems and microservices with a focus on performance and reliability.\n\n - Familiarity with modern cloud infrastructure (AWS, Kubernetes, Terraform) and how to integrate security controls into them.\n\n - A passion for creating tools and libraries that other engineers love to use..\n\n - Passionate about educating others on security and privacy.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"3a0611c3-7b8e-4962-bb48-dcd7ba04f352","title":"Account Executive - Fraud","department":"All Departments","team":"Revenue Specialists","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-07-10T17:30:13.280+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/3a0611c3-7b8e-4962-bb48-dcd7ba04f352","applyUrl":"https://jobs.ashbyhq.com/plaid/3a0611c3-7b8e-4962-bb48-dcd7ba04f352/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
About the team
The Product Sales team at Plaid is a specialist, solutions-focused sales organization responsible for driving adoption and growth of Plaid’s emerging products across both new and existing customers. This team plays a critical role in scaling products, translating customer needs into commercial opportunities, and accelerating Plaid’s next phase of growth through consultative, value-driven selling.
About the role
In this role, you will own the full sales cycle for Plaid’s Fraud solutions, driving new business and expansion within existing customers. You will act as a subject matter expert across fraud, risk, and identity verification, partnering closely with Account Management, Product, and Go-To-Market teams to identify high-impact use cases and deliver measurable customer value.This role is ideal for a self-starting seller who operates with ownership, thinks ahead, anticipates risk, and takes proactive action, while embracing a collaborative, win-as-a-team approach with fellow sellers and cross-functional partners.
Responsibilities
Own new business and expansion revenue for Plaid’s Fraud and Identity solutions across a defined territory.
Build deep customer relationships and clearly articulate the business value and impact of Plaid’s solutions.
Execute end-to-end sales cycles, from discovery and pipeline generation through negotiation and close.
Go deep and wide within customer and prospect accounts to uncover use cases, build champions, and drive adoption.
Partner closely with Sales Development, Account Management, and cross-functional account pod members to win as a team.
Act as a subject matter expert in fraud, risk, and identity verification, bringing market insight into customer conversations.
Proactively identify and mitigate deal and customer risks to keep opportunities moving forward.
Maintain accurate pipeline management and forecasting to support predictable revenue outcomes.
Qualifications
5+ years of experience in a quota-carrying direct sales role, with a strong track record of attainment
Demonstrated experience selling fraud, risk, identity verification, or adjacent fintech solutions to technical and business buyers.
Proven ability to drive new business and expansion revenue in a quota-carrying role.
Experience navigating multi-stakeholder sales cycles and building consensus across technical, product, and executive audiences.
Strong customer discovery and value-based selling skills, with the ability to translate complex problems into clear business outcomes.
Highly collaborative mindset with experience interest in pod-based or cross-functional sales models.
Self-starting approach with the ability to anticipate challenges, and move deals forward independently.
Strong pipeline management, forecasting discipline, and comfort operating in fast-paced, growth-oriented environments.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\n\nAbout the team\n\nThe Product Sales team at Plaid is a specialist, solutions-focused sales organization responsible for driving adoption and growth of Plaid’s emerging products across both new and existing customers. This team plays a critical role in scaling products, translating customer needs into commercial opportunities, and accelerating Plaid’s next phase of growth through consultative, value-driven selling.\n\n\n\nAbout the role\n\nIn this role, you will own the full sales cycle for Plaid’s Fraud solutions, driving new business and expansion within existing customers. You will act as a subject matter expert across fraud, risk, and identity verification, partnering closely with Account Management, Product, and Go-To-Market teams to identify high-impact use cases and deliver measurable customer value.This role is ideal for a self-starting seller who operates with ownership, thinks ahead, anticipates risk, and takes proactive action, while embracing a collaborative, win-as-a-team approach with fellow sellers and cross-functional partners.\n\n\n\nResponsibilities\n\n - Own new business and expansion revenue for Plaid’s Fraud and Identity solutions across a defined territory.\n\n - Build deep customer relationships and clearly articulate the business value and impact of Plaid’s solutions.\n\n - Execute end-to-end sales cycles, from discovery and pipeline generation through negotiation and close.\n\n - Go deep and wide within customer and prospect accounts to uncover use cases, build champions, and drive adoption.\n\n - Partner closely with Sales Development, Account Management, and cross-functional account pod members to win as a team.\n\n - Act as a subject matter expert in fraud, risk, and identity verification, bringing market insight into customer conversations.\n\n - Proactively identify and mitigate deal and customer risks to keep opportunities moving forward.\n\n - Maintain accurate pipeline management and forecasting to support predictable revenue outcomes.\n\n\n\nQualifications\n\n - 5+ years of experience in a quota-carrying direct sales role, with a strong track record of attainment\n\n - Demonstrated experience selling fraud, risk, identity verification, or adjacent fintech solutions to technical and business buyers.\n\n - Proven ability to drive new business and expansion revenue in a quota-carrying role.\n\n - Experience navigating multi-stakeholder sales cycles and building consensus across technical, product, and executive audiences.\n\n - Strong customer discovery and value-based selling skills, with the ability to translate complex problems into clear business outcomes.\n\n - Highly collaborative mindset with experience interest in pod-based or cross-functional sales models.\n\n - Self-starting approach with the ability to anticipate challenges, and move deals forward independently.\n\n - Strong pipeline management, forecasting discipline, and comfort operating in fast-paced, growth-oriented environments.\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"15bb46d9-ed78-47c2-80b4-df72f7e4cf5c","title":"Account Executive - Credit","department":"All Departments","team":"Revenue Specialists","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-07-10T21:01:22.153+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/15bb46d9-ed78-47c2-80b4-df72f7e4cf5c","applyUrl":"https://jobs.ashbyhq.com/plaid/15bb46d9-ed78-47c2-80b4-df72f7e4cf5c/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The Credit team at Plaid combines deep product and industry knowledge and is focused on helping both upcoming and well-established lenders take their growth to the next level. Our thesis is that every lender can benefit from leveraging a bespoke Plaid solution, focused on helping them achieve their unique goals and objectives, including approving more borrowers and reducing overall portfolio risk through Plaid’s innovative credit solutions. In this role, you'll be the individual helping us achieve this vision.
Your focus will be on engaging a curated list of lenders that don't currently work with Plaid, identifying opportunities to partner, and owning the end-to-end sales process. Additionally, you’ll be working with Plaid's existing lending customers, deeply understanding their business, and aligning our solutions to help them achieve both near and long-term goals. This role will work across all segments at Plaid to partner with the segment Account Executives to accomplish these goals.
Responsibilities:
Identify opportunities for Plaid solutions to deliver value, with both prospective high-growth and existing lending customers
Develop a book of high-potential engaged prospects and maintain a sufficient pipeline to support successful attainment against quota
Own the end-to-end sales cycle and coordinate efforts from sales engineers, product specialists, and other team members throughout the sales process
Coordinate cross-functional resources and drive initiatives across Plaid to support a consultative sales motion
Manage pipeline and accurately forecast deal value and win probability
Develop a deep understanding of Plaid solutions and apply this knowledge by identifying how each customer can leverage our technology to achieve their unique goals and objectives
Qualifications:
A minimum of 5+ years in a quota-carrying direct sales role (with a strong track record of attainment), preferably within the consumer lending or credit space
Excellent prospecting, qualifying, and negotiating skills; consultative sales approach with a customer-centric mindset
Working knowledge of APIs and a desire to understand how Plaid works 'under the hood'
Professional yet relaxed communication style, with the ability to break-down complex concepts and explain them in simple terms to both technical and non-technical stakeholders
Ability to engage stakeholders at all levels of an organization, without being perceived as ‘salesy’
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nThe Credit team at Plaid combines deep product and industry knowledge and is focused on helping both upcoming and well-established lenders take their growth to the next level. Our thesis is that every lender can benefit from leveraging a bespoke Plaid solution, focused on helping them achieve their unique goals and objectives, including approving more borrowers and reducing overall portfolio risk through Plaid’s innovative credit solutions. In this role, you'll be the individual helping us achieve this vision.\n\nYour focus will be on engaging a curated list of lenders that don't currently work with Plaid, identifying opportunities to partner, and owning the end-to-end sales process. Additionally, you’ll be working with Plaid's existing lending customers, deeply understanding their business, and aligning our solutions to help them achieve both near and long-term goals. This role will work across all segments at Plaid to partner with the segment Account Executives to accomplish these goals.\n\nResponsibilities: \n\n - Identify opportunities for Plaid solutions to deliver value, with both prospective high-growth and existing lending customers\n\n - Develop a book of high-potential engaged prospects and maintain a sufficient pipeline to support successful attainment against quota\n\n - Own the end-to-end sales cycle and coordinate efforts from sales engineers, product specialists, and other team members throughout the sales process\n\n - Coordinate cross-functional resources and drive initiatives across Plaid to support a consultative sales motion\n\n - Manage pipeline and accurately forecast deal value and win probability\n\n - Develop a deep understanding of Plaid solutions and apply this knowledge by identifying how each customer can leverage our technology to achieve their unique goals and objectives\n\nQualifications: \n\n - A minimum of 5+ years in a quota-carrying direct sales role (with a strong track record of attainment), preferably within the consumer lending or credit space\n\n - Excellent prospecting, qualifying, and negotiating skills; consultative sales approach with a customer-centric mindset\n\n - Working knowledge of APIs and a desire to understand how Plaid works 'under the hood'\n\n - Professional yet relaxed communication style, with the ability to break-down complex concepts and explain them in simple terms to both technical and non-technical stakeholders\n\n - Ability to engage stakeholders at all levels of an organization, without being perceived as ‘salesy’\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"4117610d-c779-47bc-be34-51291ae6493d","title":"Senior Data Scientist - Network Value (Plaid App)","department":"All Departments","team":"Data","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-07-10T20:18:10.092+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/4117610d-c779-47bc-be34-51291ae6493d","applyUrl":"https://jobs.ashbyhq.com/plaid/4117610d-c779-47bc-be34-51291ae6493d/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The Network Value Data Science team is helping Plaid build an industry-leading fintech consumer network with best-in-class products and user experiences. We are a product analytics team embedded in key product areas across Plaid. We support some of Plaid’s most important OKRs and help execute on product roadmaps. We translate ambiguous product questions into tractable analysis, serve as analytical thought partners throughout the org, identify opportunities to build better products, and champion a data-first decision-making approach everywhere we go.
You’ll be a Senior Data Scientist supporting Plaid App, a critical user-facing product within Plaid’s Network Value portfolio. In this role, you’ll become a data and analytical thought partner to product managers and engineers, helping drive data-informed product development as the team launches and scales the product from 0 to 1. You’ll translate business questions into analytics projects, perform ad-hoc and strategic analysis, improve visibility into core systems through data modeling and dashboarding, create OKRs and metrics tied to business goals, and support feature ship decisions through experimentation. You’ll also help identify new ways Plaid App can move top-line outcomes and influence prioritization, roadmapping, and execution across cross-functional partners.
Champion a data-first approach to decision-making across the organization as Plaid App is built and scaled, serving as the data and analytical thought partner to product managers, engineers, and cross-functional stakeholders.
Translate ambiguous business and product questions into clear analytics projects and decision frameworks, and perform ad-hoc and strategic analyses to identify opportunities to improve user outcomes and business performance.
Build and maintain data models, dashboards, core metrics, OKRs, and success metrics that improve visibility into Guard performance and quantify progress against business goals.
Design and analyze experiments to support feature launch and iteration decisions, and partner on Airflow- and dbt-powered data pipelines that enable trustworthy analytics and scalable reporting.
Identify novel ways to impact top-line OKRs and influence stakeholders on prioritization, roadmapping, and execution, while exploring ML prototypes and causal inference approaches where they can improve product or decision quality.
5-8+ years of experience as a Data Scientist or in a related analytics or data-focused role
Fintech experience, including experience working with raw fintech data
Experience launching direct-to-consumer products from 0 to 1
Experience with experimentation, ad-hoc analysis, and developing strategic insights
Strong SQL skills and experience creating metrics that drive alignment with stakeholders
Experience building or partnering closely on data pipelines using Airflow and dbt
Strong communication skills and experience partnering cross-functionally with product managers, engineers, and other stakeholders
Experience driving data-driven performance for user-facing products
Track record of identifying novel ways to impact a top-line OKR and influencing stakeholders on prioritization, roadmapping, and/or execution
Experience with causal inference
Experience with machine learning
Python proficiency
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\nSENIOR DATA SCIENTIST - NETWORK VALUE (PLAID APP)\n\nThe Network Value Data Science team is helping Plaid build an industry-leading fintech consumer network with best-in-class products and user experiences. We are a product analytics team embedded in key product areas across Plaid. We support some of Plaid’s most important OKRs and help execute on product roadmaps. We translate ambiguous product questions into tractable analysis, serve as analytical thought partners throughout the org, identify opportunities to build better products, and champion a data-first decision-making approach everywhere we go.\n\nYou’ll be a Senior Data Scientist supporting Plaid App, a critical user-facing product within Plaid’s Network Value portfolio. In this role, you’ll become a data and analytical thought partner to product managers and engineers, helping drive data-informed product development as the team launches and scales the product from 0 to 1. You’ll translate business questions into analytics projects, perform ad-hoc and strategic analysis, improve visibility into core systems through data modeling and dashboarding, create OKRs and metrics tied to business goals, and support feature ship decisions through experimentation. You’ll also help identify new ways Plaid App can move top-line outcomes and influence prioritization, roadmapping, and execution across cross-functional partners. \n\n\n\nRESPONSIBILITIES\n\n - Champion a data-first approach to decision-making across the organization as Plaid App is built and scaled, serving as the data and analytical thought partner to product managers, engineers, and cross-functional stakeholders.\n\n - Translate ambiguous business and product questions into clear analytics projects and decision frameworks, and perform ad-hoc and strategic analyses to identify opportunities to improve user outcomes and business performance.\n\n - Build and maintain data models, dashboards, core metrics, OKRs, and success metrics that improve visibility into Guard performance and quantify progress against business goals.\n\n - Design and analyze experiments to support feature launch and iteration decisions, and partner on Airflow- and dbt-powered data pipelines that enable trustworthy analytics and scalable reporting.\n\n - Identify novel ways to impact top-line OKRs and influence stakeholders on prioritization, roadmapping, and execution, while exploring ML prototypes and causal inference approaches where they can improve product or decision quality.\n\n\n\nQUALIFICATIONS\n\n - 5-8+ years of experience as a Data Scientist or in a related analytics or data-focused role\n\n - Fintech experience, including experience working with raw fintech data\n\n - Experience launching direct-to-consumer products from 0 to 1\n\n - Experience with experimentation, ad-hoc analysis, and developing strategic insights\n\n - Strong SQL skills and experience creating metrics that drive alignment with stakeholders\n\n - Experience building or partnering closely on data pipelines using Airflow and dbt\n\n - Strong communication skills and experience partnering cross-functionally with product managers, engineers, and other stakeholders\n\n - Experience driving data-driven performance for user-facing products\n\n - Track record of identifying novel ways to impact a top-line OKR and influencing stakeholders on prioritization, roadmapping, and/or execution\n\n\nNICE TO HAVE\n\n - Experience with causal inference\n\n - Experience with machine learning\n\n - Python proficiency\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"3f7a4b9f-50b9-4adf-8475-4a4e6b8f0893","title":"Senior Software Engineer - AI Tooling","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-07-10T20:44:22.290+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/3f7a4b9f-50b9-4adf-8475-4a4e6b8f0893","applyUrl":"https://jobs.ashbyhq.com/plaid/3f7a4b9f-50b9-4adf-8475-4a4e6b8f0893/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Team:
Plaid is becoming an AI-first company, and AI Tooling is being built from the ground up to extend AI-native tooling to non-engineers at Plaid. Tools built for engineers assume things non-engineers don't have: local toolchains, monorepos, engineer credentials, PR-based workflows. That mismatch means Ops, Support, and other teams can't easily inherit what we build for engineering. They need their own path and we're building that path.
Role:
As a Senior Software Engineer on AI Tooling, you will build and operate internal systems that empower non engineering teams to automate their workflows with AI. You will own the product and platform layer for internal tools, including the constraints and infrastructure that keep those tools safe and maintainable.
There's no existing playbook for this at Plaid. You will define what the right non-eng AI surface looks like, ship its first durable versions, and partner closely with internal users to make sure it solves real problems. You will act as the engineering point of contact embedded with non-engineering teams, running discovery and translating their operational needs into shipped software. What you build here becomes how non-engineering teams at Plaid work with AI.
Responsibilities:
Design, build, and operate internal tools and platform capabilities for high-leverage non-engineering workflows
Translate ambiguous internal pain points into simple, durable software products
Define platform constraints for auth, runtime, storage, deployment, and maintenance so internal tools are safe for broader use
Build with strong product judgment, balancing flexibility with clear boundaries between what belongs in Retool, Scaffold, and a new AI-native internal tool surface
Partner with Security, Infrastructure, and internal stakeholder teams to ship systems that are reliable in production
Own systems end-to-end, including implementation, rollout, support, and iterative improvement
Qualifications:
Must have:
5+ years of professional software engineering experience
Strong experience building and operating production systems
Experience building internal tools, platforms, or workflow software
Strong product judgment and communication in ambiguous spaces
Hands-on experience using AI-powered development tools, agents, or automation
Strong builder mindset; comfortable creating the first version of a product surface that does not yet have a clear industry template
Nice to have:
Experience with developer tooling, internal platforms, or infra-adjacent systems
Experience with auth, service accounts, constrained runtimes, or internal security boundaries
Experience building products for non-engineering users
Exposure to agentic workflows, automation, or AI-enabled internal applications
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\n\nTeam:\n\nPlaid is becoming an AI-first company, and AI Tooling is being built from the ground up to extend AI-native tooling to non-engineers at Plaid. Tools built for engineers assume things non-engineers don't have: local toolchains, monorepos, engineer credentials, PR-based workflows. That mismatch means Ops, Support, and other teams can't easily inherit what we build for engineering. They need their own path and we're building that path.\n\n\n\nRole: \n\nAs a Senior Software Engineer on AI Tooling, you will build and operate internal systems that empower non engineering teams to automate their workflows with AI. You will own the product and platform layer for internal tools, including the constraints and infrastructure that keep those tools safe and maintainable. \n\n\n\nThere's no existing playbook for this at Plaid. You will define what the right non-eng AI surface looks like, ship its first durable versions, and partner closely with internal users to make sure it solves real problems. You will act as the engineering point of contact embedded with non-engineering teams, running discovery and translating their operational needs into shipped software. What you build here becomes how non-engineering teams at Plaid work with AI.\n\n\n\nResponsibilities: \n\n - Design, build, and operate internal tools and platform capabilities for high-leverage non-engineering workflows\n\n - Translate ambiguous internal pain points into simple, durable software products\n\n - Define platform constraints for auth, runtime, storage, deployment, and maintenance so internal tools are safe for broader use\n\n - Build with strong product judgment, balancing flexibility with clear boundaries between what belongs in Retool, Scaffold, and a new AI-native internal tool surface\n\n - Partner with Security, Infrastructure, and internal stakeholder teams to ship systems that are reliable in production\n\n - Own systems end-to-end, including implementation, rollout, support, and iterative improvement\n\n\n\nQualifications:\n\nMust have:\n\n - 5+ years of professional software engineering experience\n\n - Strong experience building and operating production systems\n\n - Experience building internal tools, platforms, or workflow software\n\n - Strong product judgment and communication in ambiguous spaces\n\n - Hands-on experience using AI-powered development tools, agents, or automation\n\n - Strong builder mindset; comfortable creating the first version of a product surface that does not yet have a clear industry template\n\n\n\nNice to have:\n\n - Experience with developer tooling, internal platforms, or infra-adjacent systems\n\n - Experience with auth, service accounts, constrained runtimes, or internal security boundaries\n\n - Experience building products for non-engineering users\n\n - Exposure to agentic workflows, automation, or AI-enabled internal applications\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"270dab8c-03a5-4a7f-b130-e0ba65a00aa5","title":"Account Executive - Credit","department":"All Departments","team":"Revenue Specialists","employmentType":"FullTime","location":"Raleigh Office","secondaryLocations":[],"publishedAt":"2026-07-10T21:01:19.687+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/270dab8c-03a5-4a7f-b130-e0ba65a00aa5","applyUrl":"https://jobs.ashbyhq.com/plaid/270dab8c-03a5-4a7f-b130-e0ba65a00aa5/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The Credit team at Plaid combines deep product and industry knowledge and is focused on helping both upcoming and well-established lenders take their growth to the next level. Our thesis is that every lender can benefit from leveraging a bespoke Plaid solution, focused on helping them achieve their unique goals and objectives, including approving more borrowers and reducing overall portfolio risk through Plaid’s innovative credit solutions. In this role, you'll be the individual helping us achieve this vision.
Your focus will be on engaging a curated list of lenders that don't currently work with Plaid, identifying opportunities to partner, and owning the end-to-end sales process. Additionally, you’ll be working with Plaid's existing lending customers, deeply understanding their business, and aligning our solutions to help them achieve both near and long-term goals. This role will work across all segments at Plaid to partner with the segment Account Executives to accomplish these goals.
Responsibilities:
Identify opportunities for Plaid solutions to deliver value, with both prospective high-growth and existing lending customers
Develop a book of high-potential engaged prospects and maintain a sufficient pipeline to support successful attainment against quota
Own the end-to-end sales cycle and coordinate efforts from sales engineers, product specialists, and other team members throughout the sales process
Coordinate cross-functional resources and drive initiatives across Plaid to support a consultative sales motion
Manage pipeline and accurately forecast deal value and win probability
Develop a deep understanding of Plaid solutions and apply this knowledge by identifying how each customer can leverage our technology to achieve their unique goals and objectives
Qualifications:
A minimum of 5+ years in a quota-carrying direct sales role (with a strong track record of attainment), preferably within the consumer lending or credit space
Excellent prospecting, qualifying, and negotiating skills; consultative sales approach with a customer-centric mindset
Working knowledge of APIs and a desire to understand how Plaid works 'under the hood'
Professional yet relaxed communication style, with the ability to break-down complex concepts and explain them in simple terms to both technical and non-technical stakeholders
Ability to engage stakeholders at all levels of an organization, without being perceived as ‘salesy’
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nThe Credit team at Plaid combines deep product and industry knowledge and is focused on helping both upcoming and well-established lenders take their growth to the next level. Our thesis is that every lender can benefit from leveraging a bespoke Plaid solution, focused on helping them achieve their unique goals and objectives, including approving more borrowers and reducing overall portfolio risk through Plaid’s innovative credit solutions. In this role, you'll be the individual helping us achieve this vision.\n\nYour focus will be on engaging a curated list of lenders that don't currently work with Plaid, identifying opportunities to partner, and owning the end-to-end sales process. Additionally, you’ll be working with Plaid's existing lending customers, deeply understanding their business, and aligning our solutions to help them achieve both near and long-term goals. This role will work across all segments at Plaid to partner with the segment Account Executives to accomplish these goals.\n\nResponsibilities: \n\n - Identify opportunities for Plaid solutions to deliver value, with both prospective high-growth and existing lending customers\n\n - Develop a book of high-potential engaged prospects and maintain a sufficient pipeline to support successful attainment against quota\n\n - Own the end-to-end sales cycle and coordinate efforts from sales engineers, product specialists, and other team members throughout the sales process\n\n - Coordinate cross-functional resources and drive initiatives across Plaid to support a consultative sales motion\n\n - Manage pipeline and accurately forecast deal value and win probability\n\n - Develop a deep understanding of Plaid solutions and apply this knowledge by identifying how each customer can leverage our technology to achieve their unique goals and objectives\n\nQualifications: \n\n - A minimum of 5+ years in a quota-carrying direct sales role (with a strong track record of attainment), preferably within the consumer lending or credit space\n\n - Excellent prospecting, qualifying, and negotiating skills; consultative sales approach with a customer-centric mindset\n\n - Working knowledge of APIs and a desire to understand how Plaid works 'under the hood'\n\n - Professional yet relaxed communication style, with the ability to break-down complex concepts and explain them in simple terms to both technical and non-technical stakeholders\n\n - Ability to engage stakeholders at all levels of an organization, without being perceived as ‘salesy’\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"8b5aa324-bbb5-472b-8536-76b705c80829","title":"Product Manager, Financial Management","department":"All Departments","team":"Product","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-09-21T23:11:26.811+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/8b5aa324-bbb5-472b-8536-76b705c80829","applyUrl":"https://jobs.ashbyhq.com/plaid/8b5aa324-bbb5-472b-8536-76b705c80829/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The Financial Management team develops market leading API products that power the most influential digital finance experiences that help millions of consumers and small businesses every day - think budgeting apps and financial management tools offered by banks and wealth platforms. Our mission is to unlock financial freedom for everyone by making it easier for customers and businesses to meet their financial goals. We do this through a state-of-the art, data aggregation and machine learning engine that enables our customers to seamlessly build delightful experiences on top of consumer-permissioned financial data.
Every day, Plaid helps thousands of developers build a better financial future. You'll be responsible for defining the products which enable Plaid and our customers to shape the future of financial services.
We are looking for the right product manager to own and grow Plaid’s financial management products, including Transactions, Investments, and Liabilities, even more valuable to our customers and partners.
Plaid is on a journey to build insights on top of open banking data that drive value for customers, consumers and the fintech ecosystem in general. Additionally AI is changing how consumers use PFM tools. You’ll work closely with customers to identify opportunities in our Financial Management products, size them, and then work with engineering to bring them to life.
Product Managers at Plaid own the end-to-end problem that they are trying to solve with their team. You will set the product direction, drive new capabilities into our core offering and you will ensure sound strategic direction and effective detailed plans are in place from architecture to operations to go-to-market.
The ideal candidate has led technical, API-based B2B products, has an extreme attention to detail, concisely communicates complex concepts, and is able to operate independently and make bold, informed decisions without waiting for perfect information.
Responsibilities:
Discovering new problems and applications for Financial Management products. Our products are used across numerous, constantly evolving customer segments and use cases – you’ll have the opportunity to build on the leading edge of data products.
Collaborate with Engineering and Design to ship intuitive, high-quality experiences that drive enterprise value
Balance qualitative feedback & intuition with quantitative success metrics to drive high-quality decisions. Own and report on success metrics like product adoption and ARR
Delivering value at scale. Our products reach thousands of customers and millions of consumers, so you’ll have the opportunity to create widespread positive impact.
Long-term strategy and vision setting. You’ll define the path forward for your product area, and inspire stakeholders to help execute on your vision.
Collaboration and teamwork. You’ll work across a highly cross-functional team of engineering, data science, product marketing, and more to collectively deliver meaningful solutions.
Be the face of your product both internally and externally
Qualifications:
4+ years of product management experience in a B2B context
Prior experience influencing pricing & packaging for their products
Experience directly participating in sales and account management conversations
Experience working cross-functionally with Engineering & Design
Excellent communication skills, both written and verbal; able to simplify complex concepts for diverse audiences
Data-driven decision-making mindset; comfortable using both qualitative feedback and quantitative metrics to prioritize work.
Comfortable working in fast-paced, ambiguous environments and building 0→1 initiatives.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nThe Financial Management team develops market leading API products that power the most influential digital finance experiences that help millions of consumers and small businesses every day - think budgeting apps and financial management tools offered by banks and wealth platforms. Our mission is to unlock financial freedom for everyone by making it easier for customers and businesses to meet their financial goals. We do this through a state-of-the art, data aggregation and machine learning engine that enables our customers to seamlessly build delightful experiences on top of consumer-permissioned financial data.\n\nEvery day, Plaid helps thousands of developers build a better financial future. You'll be responsible for defining the products which enable Plaid and our customers to shape the future of financial services.\n\nWe are looking for the right product manager to own and grow Plaid’s financial management products, including Transactions, Investments, and Liabilities, even more valuable to our customers and partners.\n\nPlaid is on a journey to build insights on top of open banking data that drive value for customers, consumers and the fintech ecosystem in general. Additionally AI is changing how consumers use PFM tools. You’ll work closely with customers to identify opportunities in our Financial Management products, size them, and then work with engineering to bring them to life.\n\nProduct Managers at Plaid own the end-to-end problem that they are trying to solve with their team. You will set the product direction, drive new capabilities into our core offering and you will ensure sound strategic direction and effective detailed plans are in place from architecture to operations to go-to-market.\n\nThe ideal candidate has led technical, API-based B2B products, has an extreme attention to detail, concisely communicates complex concepts, and is able to operate independently and make bold, informed decisions without waiting for perfect information.\n\nResponsibilities:\n\n - Discovering new problems and applications for Financial Management products. Our products are used across numerous, constantly evolving customer segments and use cases – you’ll have the opportunity to build on the leading edge of data products.\n\n - Collaborate with Engineering and Design to ship intuitive, high-quality experiences that drive enterprise value\n\n - Balance qualitative feedback & intuition with quantitative success metrics to drive high-quality decisions. Own and report on success metrics like product adoption and ARR\n\n - Delivering value at scale. Our products reach thousands of customers and millions of consumers, so you’ll have the opportunity to create widespread positive impact.\n\n - Long-term strategy and vision setting. You’ll define the path forward for your product area, and inspire stakeholders to help execute on your vision.\n\n - Collaboration and teamwork. You’ll work across a highly cross-functional team of engineering, data science, product marketing, and more to collectively deliver meaningful solutions.\n\n - Be the face of your product both internally and externally\n\nQualifications:\n\n - 4+ years of product management experience in a B2B context\n\n - Prior experience influencing pricing & packaging for their products\n\n - Experience directly participating in sales and account management conversations\n\n - Experience working cross-functionally with Engineering & Design\n\n - Excellent communication skills, both written and verbal; able to simplify complex concepts for diverse audiences\n\n - Data-driven decision-making mindset; comfortable using both qualitative feedback and quantitative metrics to prioritize work.\n\n - Comfortable working in fast-paced, ambiguous environments and building 0→1 initiatives.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"587e83dd-1d1b-4f31-812a-74fc67d67fbe","title":"Security Engineer, GRC","department":"All Departments","team":"Security","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-07-16T01:00:26.685+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/587e83dd-1d1b-4f31-812a-74fc67d67fbe","applyUrl":"https://jobs.ashbyhq.com/plaid/587e83dd-1d1b-4f31-812a-74fc67d67fbe/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The Security Governance, Risk, and Compliance (GRC) team is part of Plaid’s security organization, focused on enabling the business by proactively managing information security risks and maintaining effective controls. Our mission is to reduce the likelihood and impact of security risks while operating a robust assurance program that builds trust with our customers, consumers, and data partners. We own Plaid’s security compliance frameworks, run our audits and risk programs, and partner across the company to keep Plaid’s platform secure, resilient, and aligned with industry and regulatory expectations. GRC Engineering is how we make all of that scale — turning compliance into code, evidence into telemetry, and audits into a continuous, automated capability.
The Role:
You will own GRC Engineering at Plaid — a foundational, high-ownership role defining an emerging discipline from the ground up. Today most of our compliance work is manual and point-in-time; you will turn it into an engineered system that is continuous, data-driven, and scalable, and set the technical direction for the field.
You will:
Define the discipline and the architecture — how GRC Engineering works at Plaid, not just execute within it.
Build the foundation the function runs on — a codified source of truth for controls, policies, and evidence, fed by live pipelines and continuous controls monitoring.
Be the engineering backbone for Security Assurance & Trust Enablement, Third-Party Ecosystem Risk, and Risk Management
Make risk visible and data-driven — turning control and risk data into real-time signals for the team and leadership.
Pioneer where compliance is heading — compliance-agents-as-code in the SDLC, AI- and agent-driven workflows, and machine-readable continuous compliance (FedRAMP 20x).
This role is perfect for you if:
You think in systems: you'd rather design the thing that eliminates a whole class of manual work than automate one task at a time.
You love building and shipping internal tools and solutions that people actually use.
You're relentlessly curious — you poke, you investigate, and you dig into how controls can silently fail, drift, or get bypassed so you can catch it automatically.
You treat every roadblock as just an obstacle to route around — you don't back down, because there's always a path.
You like range — juggling several problems across security, risk, compliance, and engineering beats grinding on a single one.
You're energized by turning compliance from a documentation exercise into demonstrable, continuous, machine-readable evidence.
Responsibilities:
Architect GRC's Engineering Foundation: Build the pipelines and codified source of truth the function runs on — controls, policies, and framework mappings captured as structured, version-controlled data and fed by live control and system state — so one control maps evidence across SOC 2, ISO, NIST, and beyond instead of being re-collected for every audit.
Build Continuous Controls Monitoring: Automate evidence collection, control testing, and monitoring across cloud and internal systems, and write and tune the detection that flags drift and misconfiguration against baseline — so audit readiness is continuous and gaps surface the moment they appear, not at audit time.
Turn Data into Risk Signal: Build dashboards and SQL-driven reporting that turn raw control and risk data into KPIs, giving the team and leadership real-time visibility into risk posture.
Drive Data-Informed Risk Assessments: Conduct security and technology risk assessments and recommend mitigations using data — keeping the risk management program running while cutting its manual overhead.
Automate Operational Toil: Eliminate the recurring manual work the team carries — evidence pulls, access and vendor reviews, questionnaires, risk-register upkeep, status reporting — with durable automation that gives time back across every workstream.
Shift Compliance Left with Code and AI: Embed compliance checks into the CI/CD flow as policy-as-code so controls are validated as code ships, prototype self-healing policies reconciled against live infrastructure, and scale agentic / AI-assisted workflows across the function.
Future-proof for Continuous Compliance: Build toward machine-readable, continuously validated evidence (FedRAMP 20x-style Key Security Indicators), positioning Plaid to meet continuous-compliance expectations as we enter new markets and pursue new authorizations.
Qualifications:
Software & Data Engineering Foundations:
Strong Python and SQL, with a proven track record of building API/webhook integrations that connect disparate systems.
Experience owning an internal tool or service end to end — design, build, operate, and maintain — with real users depending on it.
Hands-on experience with AWS and cloud-native security controls, including the ability to query cloud, GitHub, and SaaS logs.
Proficiency with dashboarding / data-visualization tools (e.g., Mode) to turn control and risk data into KPIs and signal.
Applied GRC Engineering:
Experience building and operating continuous controls monitoring end to end — collecting signal from live systems, writing and tuning the detection logic that compares state to a baseline, alerting, and driving remediation.
Demonstrated ability to model controls, policies, and framework mappings as structured, version-controlled data rather than docs and spreadsheets.
Hands-on experience with IaC (Terraform) and policy-as-code (OPA/Rego, Sentinel), including embedding compliance checks into CI/CD.
Proven ability to eliminate recurring operational toil — evidence pulls, access and vendor reviews, questionnaires, risk-register upkeep, status reports — with durable automation rather than one-off scripts.
Compliance & risk knowledge:
Working knowledge of SOC 2, ISO 27001/27701, and NIST CSF/800-53, with the ability to map controls to evidence and crosswalk a single control across frameworks.
Experience conducting security or technology risk assessments and translating findings into data-driven mitigation.
Familiarity with the shift to continuous compliance (FedRAMP 20x, machine-readable Key Security Indicators) and how it changes evidence and control design.
AI fluency & tooling:
Demonstrated ability to build and scale agentic / AI-assisted workflows (Claude, OpenAI) as leverage for the whole team.
Cross-functional effectiveness:
Ability to work independently and cross-functionally across security, infrastructure, and engineering, with strong prioritization and the ability to influence without authority.
Nice to have:
Direct experience with FedRAMP or FedRAMP 20x, or other public-sector / continuous-compliance authorizations.
Experience with audit ›/ compliance automation platforms (Anecdotes, Drata, Vanta, Paramify, or similar).
Exposure to security incident response and triage.
Experience in a high-growth fintech or financial-services environment.
Degree in Computer Science, Cybersecurity, or a related field.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nThe Security Governance, Risk, and Compliance (GRC) team is part of Plaid’s security organization, focused on enabling the business by proactively managing information security risks and maintaining effective controls. Our mission is to reduce the likelihood and impact of security risks while operating a robust assurance program that builds trust with our customers, consumers, and data partners. We own Plaid’s security compliance frameworks, run our audits and risk programs, and partner across the company to keep Plaid’s platform secure, resilient, and aligned with industry and regulatory expectations. GRC Engineering is how we make all of that scale — turning compliance into code, evidence into telemetry, and audits into a continuous, automated capability.\n\nThe Role:\n\n - You will own GRC Engineering at Plaid — a foundational, high-ownership role defining an emerging discipline from the ground up. Today most of our compliance work is manual and point-in-time; you will turn it into an engineered system that is continuous, data-driven, and scalable, and set the technical direction for the field.\n\n - You will:\n \n - Define the discipline and the architecture — how GRC Engineering works at Plaid, not just execute within it.\n \n - Build the foundation the function runs on — a codified source of truth for controls, policies, and evidence, fed by live pipelines and continuous controls monitoring.\n \n - Be the engineering backbone for Security Assurance & Trust Enablement, Third-Party Ecosystem Risk, and Risk Management\n \n - Make risk visible and data-driven — turning control and risk data into real-time signals for the team and leadership.\n \n - Pioneer where compliance is heading — compliance-agents-as-code in the SDLC, AI- and agent-driven workflows, and machine-readable continuous compliance (FedRAMP 20x).\n\n - This role is perfect for you if:\n \n - You think in systems: you'd rather design the thing that eliminates a whole class of manual work than automate one task at a time.\n \n - You love building and shipping internal tools and solutions that people actually use.\n \n - You're relentlessly curious — you poke, you investigate, and you dig into how controls can silently fail, drift, or get bypassed so you can catch it automatically.\n \n - You treat every roadblock as just an obstacle to route around — you don't back down, because there's always a path.\n \n - You like range — juggling several problems across security, risk, compliance, and engineering beats grinding on a single one.\n \n - You're energized by turning compliance from a documentation exercise into demonstrable, continuous, machine-readable evidence.\n\nResponsibilities:\n\n - Architect GRC's Engineering Foundation: Build the pipelines and codified source of truth the function runs on — controls, policies, and framework mappings captured as structured, version-controlled data and fed by live control and system state — so one control maps evidence across SOC 2, ISO, NIST, and beyond instead of being re-collected for every audit.\n\n - Build Continuous Controls Monitoring: Automate evidence collection, control testing, and monitoring across cloud and internal systems, and write and tune the detection that flags drift and misconfiguration against baseline — so audit readiness is continuous and gaps surface the moment they appear, not at audit time.\n\n - Turn Data into Risk Signal: Build dashboards and SQL-driven reporting that turn raw control and risk data into KPIs, giving the team and leadership real-time visibility into risk posture.\n\n - Drive Data-Informed Risk Assessments: Conduct security and technology risk assessments and recommend mitigations using data — keeping the risk management program running while cutting its manual overhead.\n\n - Automate Operational Toil: Eliminate the recurring manual work the team carries — evidence pulls, access and vendor reviews, questionnaires, risk-register upkeep, status reporting — with durable automation that gives time back across every workstream.\n\n - Shift Compliance Left with Code and AI: Embed compliance checks into the CI/CD flow as policy-as-code so controls are validated as code ships, prototype self-healing policies reconciled against live infrastructure, and scale agentic / AI-assisted workflows across the function.\n\n - Future-proof for Continuous Compliance: Build toward machine-readable, continuously validated evidence (FedRAMP 20x-style Key Security Indicators), positioning Plaid to meet continuous-compliance expectations as we enter new markets and pursue new authorizations.\n\nQualifications:\n\n - Software & Data Engineering Foundations:\n \n - Strong Python and SQL, with a proven track record of building API/webhook integrations that connect disparate systems.\n \n - Experience owning an internal tool or service end to end — design, build, operate, and maintain — with real users depending on it.\n \n - Hands-on experience with AWS and cloud-native security controls, including the ability to query cloud, GitHub, and SaaS logs.\n \n - Proficiency with dashboarding / data-visualization tools (e.g., Mode) to turn control and risk data into KPIs and signal.\n\n - Applied GRC Engineering:\n \n - Experience building and operating continuous controls monitoring end to end — collecting signal from live systems, writing and tuning the detection logic that compares state to a baseline, alerting, and driving remediation.\n \n - Demonstrated ability to model controls, policies, and framework mappings as structured, version-controlled data rather than docs and spreadsheets.\n \n - Hands-on experience with IaC (Terraform) and policy-as-code (OPA/Rego, Sentinel), including embedding compliance checks into CI/CD.\n \n - Proven ability to eliminate recurring operational toil — evidence pulls, access and vendor reviews, questionnaires, risk-register upkeep, status reports — with durable automation rather than one-off scripts.\n\n - Compliance & risk knowledge:\n \n - Working knowledge of SOC 2, ISO 27001/27701, and NIST CSF/800-53, with the ability to map controls to evidence and crosswalk a single control across frameworks.\n \n - Experience conducting security or technology risk assessments and translating findings into data-driven mitigation.\n \n - Familiarity with the shift to continuous compliance (FedRAMP 20x, machine-readable Key Security Indicators) and how it changes evidence and control design.\n\n - AI fluency & tooling:\n \n - Demonstrated ability to build and scale agentic / AI-assisted workflows (Claude, OpenAI) as leverage for the whole team.\n\n - Cross-functional effectiveness:\n \n - Ability to work independently and cross-functionally across security, infrastructure, and engineering, with strong prioritization and the ability to influence without authority.\n\nNice to have:\n\n - Direct experience with FedRAMP or FedRAMP 20x, or other public-sector / continuous-compliance authorizations.\n\n - Experience with audit ›/ compliance automation platforms (Anecdotes, Drata, Vanta, Paramify, or similar).\n\n - Exposure to security incident response and triage.\n\n - Experience in a high-growth fintech or financial-services environment.\n\n - Degree in Computer Science, Cybersecurity, or a related field.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"542d46b1-1032-49c8-b96f-806ace7b3a8b","title":"Product Manager, Growth","department":"All Departments","team":"Product","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-09-21T23:10:42.069+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/542d46b1-1032-49c8-b96f-806ace7b3a8b","applyUrl":"https://jobs.ashbyhq.com/plaid/542d46b1-1032-49c8-b96f-806ace7b3a8b/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The Customer Growth & Experience (CGX) team owns the full customer lifecycle - from the moment a customer lands on plaid.com to their journey across onboarding, activation, adoption, and long-term success.
Within CGX, the Growth team owns Plaid's highest-leverage revenue levers. We optimize the self-serve funnel from a customer's first onboarding step through go-live and scale, build the upsell motion that expands existing customers, partner with GTM to remove friction from the sales flow, and own the premium enterprise features that unlock our largest customers. We operate data-first, using funnel analytics and experimentation to find and prioritize the bets that move the business.
As a Product Manager on the Growth team, you'll own one of Plaid's highest-leverage revenue surfaces: the self-serve funnel that takes customers from their first onboarding step through go-live and scale. You'll work to increase acquisition, reduce friction, and improve revenue efficiency across the SMB and long-tail base.
You'll partner closely with the Web team, Engineering, Design, BI/DS, Marketing, and Sales to build the upsell motion that expands existing customers, whether served in-product or routed to GTM as qualified opportunities, and to streamline the handoffs between self-serve and sales-assisted motions. You'll also help shape the enterprise features (e.g., SSO, audit logs) that unlock larger customers.
This role is ideal for a data-driven growth PM who's energized by moving the number quickly through experimentation while placing bigger strategic bets. It's an IC role with significant scope in an active investment area, with high visibility across GTM and Product leadership.
Responsibilities
Own and optimize the self-serve funnel end to end, from the onboarding flow through go-live and scaling
Drive scalable SMB and long-tail acquisition: grow new activated customers, reduce onboarding friction, and improve revenue efficiency
Build the upsell/cross-sell motion, surfacing intelligent recommendations self-serve or as qualified opportunities for GTM
Partner with GTM to understand the sales and account management flows, find where handoffs break down, and streamline for greater throughput
Use funnel analytics, segmentation, and experimentation to find, size, and prioritize the highest-leverage bets
Partner cross-functionally with Web, Engineering, Design, BI/DS, Marketing, and Sales to ship and measure impact
Qualifications
5+ years of product management experience
Experience with product-led growth (PLG) at a B2B or API-first company, including top-of-funnel and activation funnels with quantifiable improvements
Strong analytical and funnel-optimization skills; comfortable making decisions from experiment and funnel data, and partnering closely with BI/DS
Track record partnering effectively with GTM teams (Sales, Partnerships, Marketing)
Experience building acquisition motions for SMB and/or supporting key accounts at scale
Excellent communication; can articulate tradeoffs clearly to GTM, Engineering, and cross-functional leadership
Nice to Have
Experience in fintech
Background in API-first or platform businesses
Familiarity with website experimentation and funnel attribution
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nThe Customer Growth & Experience (CGX) team owns the full customer lifecycle - from the moment a customer lands on plaid.com http://plaid.com to their journey across onboarding, activation, adoption, and long-term success.\n\n\n\nWithin CGX, the Growth team owns Plaid's highest-leverage revenue levers. We optimize the self-serve funnel from a customer's first onboarding step through go-live and scale, build the upsell motion that expands existing customers, partner with GTM to remove friction from the sales flow, and own the premium enterprise features that unlock our largest customers. We operate data-first, using funnel analytics and experimentation to find and prioritize the bets that move the business.\n\n\n\nAs a Product Manager on the Growth team, you'll own one of Plaid's highest-leverage revenue surfaces: the self-serve funnel that takes customers from their first onboarding step through go-live and scale. You'll work to increase acquisition, reduce friction, and improve revenue efficiency across the SMB and long-tail base.\n\n\n\nYou'll partner closely with the Web team, Engineering, Design, BI/DS, Marketing, and Sales to build the upsell motion that expands existing customers, whether served in-product or routed to GTM as qualified opportunities, and to streamline the handoffs between self-serve and sales-assisted motions. You'll also help shape the enterprise features (e.g., SSO, audit logs) that unlock larger customers.\n\n\nThis role is ideal for a data-driven growth PM who's energized by moving the number quickly through experimentation while placing bigger strategic bets. It's an IC role with significant scope in an active investment area, with high visibility across GTM and Product leadership.\n\n\n\nResponsibilities\n\n - Own and optimize the self-serve funnel end to end, from the onboarding flow through go-live and scaling\n\n - Drive scalable SMB and long-tail acquisition: grow new activated customers, reduce onboarding friction, and improve revenue efficiency\n\n - Build the upsell/cross-sell motion, surfacing intelligent recommendations self-serve or as qualified opportunities for GTM\n\n - Partner with GTM to understand the sales and account management flows, find where handoffs break down, and streamline for greater throughput\n\n - Use funnel analytics, segmentation, and experimentation to find, size, and prioritize the highest-leverage bets\n\n - Partner cross-functionally with Web, Engineering, Design, BI/DS, Marketing, and Sales to ship and measure impact\n \n \n\nQualifications\n\n - 5+ years of product management experience\n\n - Experience with product-led growth (PLG) at a B2B or API-first company, including top-of-funnel and activation funnels with quantifiable improvements\n\n - Strong analytical and funnel-optimization skills; comfortable making decisions from experiment and funnel data, and partnering closely with BI/DS\n\n - Track record partnering effectively with GTM teams (Sales, Partnerships, Marketing)\n\n - Experience building acquisition motions for SMB and/or supporting key accounts at scale\n\n - Excellent communication; can articulate tradeoffs clearly to GTM, Engineering, and cross-functional leadership\n\n\n\nNice to Have\n\n - Experience in fintech\n\n - Background in API-first or platform businesses\n\n - Familiarity with website experimentation and funnel attribution\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"e6747906-9668-4238-861c-dadff9109ac3","title":"Compensation Lead","department":"All Departments","team":"People","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"Raleigh Office","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-07-14T21:11:51.467+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/e6747906-9668-4238-861c-dadff9109ac3","applyUrl":"https://jobs.ashbyhq.com/plaid/e6747906-9668-4238-861c-dadff9109ac3/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The Compensation team designs, manages, and evolves Plaid’s compensation strategy to attract, retain, and motivate world-class talent. We make sure compensation is fair inside the company and competitive in the market. We work on programs that connect directly to Plaid’s business goals and employee experience — using data and insight to make equitable, well-informed decisions. Our work spans cash and equity program design, annual and mid-year review cycles, benchmarking, and exec comp support.
In this role, you will own compensation support for specific client groups and take the lead on cycle operations and comp tooling across the team. You’ll work alongside a sharp team and closely with Plaid’s Head of Total Rewards. You’ll have clear ownership of your domain from day one, with real exposure to equity program mechanics, exec comp, and board-level deliverables.
Responsibilities:
Own comp support for specific client groups — offers, promos, manager/HRBP questions — with a high bar for speed and accuracy
Lead configuration and rollout of annual and mid-year compensation cycles in Workday and comp tooling
Manage and maintain Plaid’s comp systems: Compa, Pave, and external survey tools (Compensia, Radford)
Run benchmarking analysis — job matching, market data pulls, competitive pay positioning
Maintain compensation band and zone data; ensure ranges stay current and accurate
Build and maintain complex models in support of program design and leadership decisions
Partner closely with other team members on high-priority workstreams and peak-season capacity
Qualifications:
5–8+ years of experience in compensation or total rewards
Hands-on experience owning or co-owning a compensation cycle (YE or mid-year)
Benchmarking experience: job matching, survey submissions, competitive analysis
Strong analytical skills — you build and own complex models, not just populate templates
RSU/equity experience — you understand how equity comp works and can explain it clearly
Systems fluency — comfortable in at least one comp tool (Workday, Compa, Pave, or equivalent)
Nice to have: private/pre-IPO experience, EPD client support, Plaid tech stack familiarity
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nThe Compensation team designs, manages, and evolves Plaid’s compensation strategy to attract, retain, and motivate world-class talent. We make sure compensation is fair inside the company and competitive in the market. We work on programs that connect directly to Plaid’s business goals and employee experience — using data and insight to make equitable, well-informed decisions. Our work spans cash and equity program design, annual and mid-year review cycles, benchmarking, and exec comp support.\n\n\n\nIn this role, you will own compensation support for specific client groups and take the lead on cycle operations and comp tooling across the team. You’ll work alongside a sharp team and closely with Plaid’s Head of Total Rewards. You’ll have clear ownership of your domain from day one, with real exposure to equity program mechanics, exec comp, and board-level deliverables.\n\n\n\nResponsibilities:\n\n - Own comp support for specific client groups — offers, promos, manager/HRBP questions — with a high bar for speed and accuracy\n\n - Lead configuration and rollout of annual and mid-year compensation cycles in Workday and comp tooling\n\n - Manage and maintain Plaid’s comp systems: Compa, Pave, and external survey tools (Compensia, Radford)\n\n - Run benchmarking analysis — job matching, market data pulls, competitive pay positioning\n\n - Maintain compensation band and zone data; ensure ranges stay current and accurate\n\n - Build and maintain complex models in support of program design and leadership decisions\n\n - Partner closely with other team members on high-priority workstreams and peak-season capacity\n\n\n\nQualifications:\n\n - 5–8+ years of experience in compensation or total rewards\n\n - Hands-on experience owning or co-owning a compensation cycle (YE or mid-year)\n\n - Benchmarking experience: job matching, survey submissions, competitive analysis\n\n - Strong analytical skills — you build and own complex models, not just populate templates\n\n - RSU/equity experience — you understand how equity comp works and can explain it clearly\n\n - Systems fluency — comfortable in at least one comp tool (Workday, Compa, Pave, or equivalent)\n\n - Nice to have: private/pre-IPO experience, EPD client support, Plaid tech stack familiarity\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"825c434c-59fd-4e0a-b17d-878df5ee4be4","title":"GTM Strategic Finance","department":"All Departments","team":"Finance","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-07-22T15:35:55.043+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/825c434c-59fd-4e0a-b17d-878df5ee4be4","applyUrl":"https://jobs.ashbyhq.com/plaid/825c434c-59fd-4e0a-b17d-878df5ee4be4/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
About the team
Plaid’s Strategic Finance team plays a critical role in shaping our long-term business strategy and execution.
The Strategic Finance team helps provide analytical rigor and data-driven insights to drive success across the entire organization
The Strategic Finance team’s purpose is to support Plaid in achieving its short-term and long-term strategic & financial goals and help inform, articulate, and shape Plaid’s growth trajectory
Role Description
You will drive initiatives including forecasting, designing analytical and financial frameworks to optimize decision-making, and providing senior management with insights about our performance.
You will be responsible for FP&A processes such as month-end reporting, forecasting, variance analysis, and preparation of financial reporting for senior leadership / Board.
You are highly analytical and strategic, and can seamlessly navigate between complex details and the big picture.
Responsibilities
Support critical FP&A processes, including month-end reporting, recurring forecasts, and preparation of financial reporting for senior leadership and Board presentations.
Act as a strategic partner to senior leaders by providing actionable financial insights, solving key business challenges, and evaluating investments that encourage company growth.
Develop systems, processes, and tools that enable accurate, scalable, and timely financial reporting and forecasting.
Working cross-functionally with marketing leadership on optimizing capital allocation across marketing funnels.
Partner with Revenue Operations, Sales Leadership, and Accounting on sales capacity planning and commissions forecasting.
Maintaining and optimizing key GTM KPIs that are used for internal and external reporting.
Preparing materials to internal and external stakeholders on company performance, including quarterly Board materials.
Helping recruit a world-class Strategic Finance team at Plaid.
Qualifications
6-8+ years of work experience including financial planning & analysis, corporate finance, investment banking, private equity, strategic finance, or management consulting.
Strong analytical, financial modeling, problem-solving and communication skills.
Proactive self-starter with intellectual curiosity, a can-do attitude, and the ability to thrive in a high-autonomy environment.
Ability to collaborate with cross-functional partners and distill complex issues into structured frameworks and action plans.
Solid understanding of technical accounting principles.
A penchant for impact and ownership
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\n\nAbout the team\n\n - Plaid’s Strategic Finance team plays a critical role in shaping our long-term business strategy and execution.\n\n - The Strategic Finance team helps provide analytical rigor and data-driven insights to drive success across the entire organization\n\n - The Strategic Finance team’s purpose is to support Plaid in achieving its short-term and long-term strategic & financial goals and help inform, articulate, and shape Plaid’s growth trajectory\n\n\n\nRole Description\n\n - You will drive initiatives including forecasting, designing analytical and financial frameworks to optimize decision-making, and providing senior management with insights about our performance.\n\n - You will be responsible for FP&A processes such as month-end reporting, forecasting, variance analysis, and preparation of financial reporting for senior leadership / Board.\n\n - You are highly analytical and strategic, and can seamlessly navigate between complex details and the big picture.\n\n\n\nResponsibilities\n\n - Support critical FP&A processes, including month-end reporting, recurring forecasts, and preparation of financial reporting for senior leadership and Board presentations.\n\n - Act as a strategic partner to senior leaders by providing actionable financial insights, solving key business challenges, and evaluating investments that encourage company growth.\n\n - Develop systems, processes, and tools that enable accurate, scalable, and timely financial reporting and forecasting.\n\n - Working cross-functionally with marketing leadership on optimizing capital allocation across marketing funnels.\n\n - Partner with Revenue Operations, Sales Leadership, and Accounting on sales capacity planning and commissions forecasting.\n\n - Maintaining and optimizing key GTM KPIs that are used for internal and external reporting.\n\n - Preparing materials to internal and external stakeholders on company performance, including quarterly Board materials.\n\n - Helping recruit a world-class Strategic Finance team at Plaid.\n\n\n\nQualifications\n\n - 6-8+ years of work experience including financial planning & analysis, corporate finance, investment banking, private equity, strategic finance, or management consulting.\n\n - Strong analytical, financial modeling, problem-solving and communication skills.\n\n - Proactive self-starter with intellectual curiosity, a can-do attitude, and the ability to thrive in a high-autonomy environment.\n\n - Ability to collaborate with cross-functional partners and distill complex issues into structured frameworks and action plans.\n\n - Solid understanding of technical accounting principles.\n\n - A penchant for impact and ownership\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"ec0f80d3-6805-4f97-893a-9a13c43f3df4","title":"Product Strategic Finance","department":"All Departments","team":"Finance","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-07-22T16:03:07.454+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/ec0f80d3-6805-4f97-893a-9a13c43f3df4","applyUrl":"https://jobs.ashbyhq.com/plaid/ec0f80d3-6805-4f97-893a-9a13c43f3df4/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
About the team
Plaid’s Strategic Finance team plays a critical role in shaping our long-term business strategy and execution.
The Strategic Finance team helps provide analytical rigor and data-driven insights to drive success across the entire organization
The Strategic Finance team’s purpose is to support Plaid in achieving its short-term and long-term strategic goals and help inform, articulate, and shape Plaid’s growth trajectory
About the role
You will drive initiatives including P&L forecasting, designing analytical and financial frameworks to optimize decision-making, and providing our management team, Board, and employees with insights about our performance.
You are highly analytical and strategic, and can seamlessly navigate between complex details and the big picture.
Responsibilities
Maintaining Plaid’s financial models and developing analytical models used to guide the company's growth trajectory
Developing and maintaining department budgets in collaboration with business partners to help drive forward capital allocation and profitability goals
Evaluating areas of growth and investment for Plaid by assessing total addressable market, revenue opportunities, unit economics, and investment costs
Collaborating with business leaders to provide analytical support and frameworks to optimize decision making
Optimizing financial KPIs and building financial metrics dashboard to update the Executive team and improve internal communication and transparency
Preparing materials to internal and external stakeholders on company performance
Leading special projects by business partnering with various stakeholders to improve financial health of the company
Benchmarking Plaid’s operational and financial metrics against peers
Helping recruit a world-class Strategic Finance team at Plaid
Qualifications
2-3 years of work experience including investment banking, private equity, venture capital, strategic finance, financial planning & analysis, or consulting
Passion for financial services innovation and an ability to thrive in a fast-paced, high-growth environment
Strong analytical, financial modeling, problem-solving and communication skills
Ability to collaborate with cross-functional partners and distill complex issues into structured frameworks and action plans
A penchant for impact and ownership
Knowledge of SQL or strong desire to learn
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\n\nAbout the team\n\n - Plaid’s Strategic Finance team plays a critical role in shaping our long-term business strategy and execution.\n\n - The Strategic Finance team helps provide analytical rigor and data-driven insights to drive success across the entire organization\n\n - The Strategic Finance team’s purpose is to support Plaid in achieving its short-term and long-term strategic goals and help inform, articulate, and shape Plaid’s growth trajectory\n\n\n\nAbout the role\n\n - You will drive initiatives including P&L forecasting, designing analytical and financial frameworks to optimize decision-making, and providing our management team, Board, and employees with insights about our performance.\n\n - You are highly analytical and strategic, and can seamlessly navigate between complex details and the big picture.\n\n\n\nResponsibilities\n\n - Maintaining Plaid’s financial models and developing analytical models used to guide the company's growth trajectory\n\n - Developing and maintaining department budgets in collaboration with business partners to help drive forward capital allocation and profitability goals\n\n - Evaluating areas of growth and investment for Plaid by assessing total addressable market, revenue opportunities, unit economics, and investment costs\n\n - Collaborating with business leaders to provide analytical support and frameworks to optimize decision making\n\n - Optimizing financial KPIs and building financial metrics dashboard to update the Executive team and improve internal communication and transparency\n\n - Preparing materials to internal and external stakeholders on company performance\n\n - Leading special projects by business partnering with various stakeholders to improve financial health of the company\n\n - Benchmarking Plaid’s operational and financial metrics against peers\n\n - Helping recruit a world-class Strategic Finance team at Plaid\n\n\n\nQualifications\n\n - 2-3 years of work experience including investment banking, private equity, venture capital, strategic finance, financial planning & analysis, or consulting\n\n - Passion for financial services innovation and an ability to thrive in a fast-paced, high-growth environment\n\n - Strong analytical, financial modeling, problem-solving and communication skills\n\n - Ability to collaborate with cross-functional partners and distill complex issues into structured frameworks and action plans\n\n - A penchant for impact and ownership\n\n - Knowledge of SQL or strong desire to learn\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"bf4450b7-6ed5-49ec-a2ad-a1e0ffbcbe50","title":"Business Operations","department":"All Departments","team":"Business Operations","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-07-27T17:41:11.668+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/bf4450b7-6ed5-49ec-a2ad-a1e0ffbcbe50","applyUrl":"https://jobs.ashbyhq.com/plaid/bf4450b7-6ed5-49ec-a2ad-a1e0ffbcbe50/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
At Plaid, our mission is to unlock financial freedom for everyone. There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 11,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The BizOps team is focused on solving some of Plaid's most pressing business issues. We are a small team of high-impact, low-ego generalist problem solvers. This role partners directly with leaders across Product and GTM on a mix of strategic and operational work with a direct, quantifiable impact on our customers, partners, and P&L. You will work on problems that directly shape how Plaid operates across its largest revenue lines and most critical partnerships - owning analysis, operating cadences, and cross-functional projects that span Product, GTM, Engineering, Finance, Legal, and Partnerships. BizOps is a launchpad: past team members have gone on to leadership roles in Product, GTM, and operational functions across Plaid. The role requires someone who is highly analytical, approaches problems in a structured manner, and is proactive in the face of ambiguity.
Responsibilities:
Acting as the strategic and operational backbone for a Product or GTM organization - your job is to identify the highest-leverage opportunities and drive them to clean outcomes
Leading important product strategy and cross-functional work that doesn’t sit neatly within one team or function, such as launching new products, improving go-to-market motions, or accelerating revenue
Owning foundational operating rhythms - monthly business reports, QBRs, OKRs and KPIs, executive reporting - and evolving them as the business scales
Building out dashboards, metrics, and success measures that give leadership visibility and enable data-driven decisions
Using AI tools and agents as a default part of how you work - not as an experiment, but as a force multiplier
Qualifications:
6–11 years in management consulting, investment banking, and/or operating roles (BizOps, Strategy & Ops, Finance)
Strong analytical and structured-thinking skills; comfort translating ambiguity into frameworks, plans, and decisions
High agency, sense of ownership, and willingness to roll up your sleeves
Ability to build relationships at all levels and drive cross-functional teams to action
Familiarity with AI tools and agents to accelerate workflows is a plus
Knowledge of SQL and Tableau preferred
Experience in fintech, payments, or high-growth SaaS preferred
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nAt Plaid, our mission is to unlock financial freedom for everyone. There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 11,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThe BizOps team is focused on solving some of Plaid's most pressing business issues. We are a small team of high-impact, low-ego generalist problem solvers. This role partners directly with leaders across Product and GTM on a mix of strategic and operational work with a direct, quantifiable impact on our customers, partners, and P&L. You will work on problems that directly shape how Plaid operates across its largest revenue lines and most critical partnerships - owning analysis, operating cadences, and cross-functional projects that span Product, GTM, Engineering, Finance, Legal, and Partnerships. BizOps is a launchpad: past team members have gone on to leadership roles in Product, GTM, and operational functions across Plaid. The role requires someone who is highly analytical, approaches problems in a structured manner, and is proactive in the face of ambiguity.\n\nResponsibilities:\n\n - Acting as the strategic and operational backbone for a Product or GTM organization - your job is to identify the highest-leverage opportunities and drive them to clean outcomes\n\n - Leading important product strategy and cross-functional work that doesn’t sit neatly within one team or function, such as launching new products, improving go-to-market motions, or accelerating revenue\n\n - Owning foundational operating rhythms - monthly business reports, QBRs, OKRs and KPIs, executive reporting - and evolving them as the business scales\n\n - Building out dashboards, metrics, and success measures that give leadership visibility and enable data-driven decisions\n\n - Using AI tools and agents as a default part of how you work - not as an experiment, but as a force multiplier\n\n\nQualifications:\n\n - 6–11 years in management consulting, investment banking, and/or operating roles (BizOps, Strategy & Ops, Finance)\n\n - Strong analytical and structured-thinking skills; comfort translating ambiguity into frameworks, plans, and decisions\n\n - High agency, sense of ownership, and willingness to roll up your sleeves\n\n - Ability to build relationships at all levels and drive cross-functional teams to action\n\n - Familiarity with AI tools and agents to accelerate workflows is a plus\n\n - Knowledge of SQL and Tableau preferred\n\n - Experience in fintech, payments, or high-growth SaaS preferred\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"ea30ff3f-327b-4030-9283-3d4763a84820","title":"Head of Detection and Response","department":"All Departments","team":"Security","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-08-06T18:25:52.706+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/ea30ff3f-327b-4030-9283-3d4763a84820","applyUrl":"https://jobs.ashbyhq.com/plaid/ea30ff3f-327b-4030-9283-3d4763a84820/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
We are hiring for a leader for the newly forming Detection and Response team at Plaid. Our mission is to protect Plaid's financial infrastructure by detecting and responding to suspicious activity across the company. We are responsible for the entire lifecycle of detection and response, including detection infrastructure, AI triage and response, investigation tooling, Red Teaming, and Fraud Operations. Security is foundational to the trust thousands of businesses and millions of consumers place in Plaid, and we work directly to reduce risks and enable our business to move faster and safer.
As the Head of Detection and Response, you will be the founding leader responsible for standing up and evaluating Plaid's detection and response team. You will lead a specialized technical team of analysts and engineers, gain deep experience partnering with the CISO and cross-functional engineering leaders, and build critical security infrastructure at scale. This is a unique leadership opportunity to manage a team that encompasses traditional security operations alongside Red Teaming and Fraud Operations, directly impacting Plaid's security posture and long-term stability.
Responsibilities:
Form and set up Plaid’s Detection and Response team from scratch, defining its culture and operational standards.
Lead the day-to-day operations for incident response and evaluate the overall effectiveness of the detection and response program.
Manage and mentor a technical team responsible for detection infrastructure, AI-driven triage, and investigation tooling.
Oversee Fraud Operations and Red Team activities to ensure a proactive and comprehensive security posture.
Partner with senior leadership (CISO, CTO, COO) to communicate security risks and maturity gains achieved through influence and cross-functional collaboration.
Define and track metrics to evaluate and demonstrate the effectiveness of the D&R program
Qualifications:
Must haves:
8-14 years of overall detection and response or security engineering experience.
Strong technical background in security or detection engineering, with the ability to guide work on SIEMs, EDR, and SOC operations.
Experience managing a team of security analysts and engineers in an operational, platform, or infrastructure context.
Ability to build cross-functional relationships and drive security maturity through influence rather than authority.
High-empathy communication skills with the ability to represent technical work to Staff-level leadership.
Strong AI-first skillset applicable to security operations.
Nice to have:
Experience at a fintech or high-technology organization adjacent to payments/finance.
Background in fraud investigation or software engineering.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nWe are hiring for a leader for the newly forming Detection and Response team at Plaid. Our mission is to protect Plaid's financial infrastructure by detecting and responding to suspicious activity across the company. We are responsible for the entire lifecycle of detection and response, including detection infrastructure, AI triage and response, investigation tooling, Red Teaming, and Fraud Operations. Security is foundational to the trust thousands of businesses and millions of consumers place in Plaid, and we work directly to reduce risks and enable our business to move faster and safer.\n\nAs the Head of Detection and Response, you will be the founding leader responsible for standing up and evaluating Plaid's detection and response team. You will lead a specialized technical team of analysts and engineers, gain deep experience partnering with the CISO and cross-functional engineering leaders, and build critical security infrastructure at scale. This is a unique leadership opportunity to manage a team that encompasses traditional security operations alongside Red Teaming and Fraud Operations, directly impacting Plaid's security posture and long-term stability.\n\nResponsibilities:\n\n - Form and set up Plaid’s Detection and Response team from scratch, defining its culture and operational standards.\n\n - Lead the day-to-day operations for incident response and evaluate the overall effectiveness of the detection and response program.\n\n - Manage and mentor a technical team responsible for detection infrastructure, AI-driven triage, and investigation tooling.\n\n - Oversee Fraud Operations and Red Team activities to ensure a proactive and comprehensive security posture.\n\n - Partner with senior leadership (CISO, CTO, COO) to communicate security risks and maturity gains achieved through influence and cross-functional collaboration.\n\n - Define and track metrics to evaluate and demonstrate the effectiveness of the D&R program\n\nQualifications:\n\n - Must haves:\n \n - 8-14 years of overall detection and response or security engineering experience.\n \n - Strong technical background in security or detection engineering, with the ability to guide work on SIEMs, EDR, and SOC operations.\n \n - Experience managing a team of security analysts and engineers in an operational, platform, or infrastructure context.\n \n - Ability to build cross-functional relationships and drive security maturity through influence rather than authority.\n \n - High-empathy communication skills with the ability to represent technical work to Staff-level leadership.\n \n - Strong AI-first skillset applicable to security operations.\n\n - Nice to have:\n \n - Experience at a fintech or high-technology organization adjacent to payments/finance.\n \n - Background in fraud investigation or software engineering.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"59875bcd-9dbc-41f1-9cb2-905940d205d6","title":"Staff Product Manager, Credit","department":"All Departments","team":"Product","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-09-04T20:14:43.842+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/59875bcd-9dbc-41f1-9cb2-905940d205d6","applyUrl":"https://jobs.ashbyhq.com/plaid/59875bcd-9dbc-41f1-9cb2-905940d205d6/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Our Credit team at Plaid is building the largest cash flow based Consumer Reporting Agency (CRA) in the US to deliver lending solutions across the full lender lifecycle — including underwriting, verification, and servicing. We help lenders make faster, more informed decisions using consumer-permissioned financial data.
As the Product Manager for our CRA Network team, you will grow the number of consumers that have permissioned their data to our CRA, Plaid Check. You will build a more robust experience for consumers to interact with the CRA and learn more about sharing cash flow data with lenders.
Responsibilities
Own and accelerate the growth and health of our CRA network
Drive credit initiatives across the broader Plaid network
Own consumer consent UX experience including conversion and improvements
Build trust through our CRA consumer experience
Qualifications
5+ years of product management experience
Must have built and owned a lending product at a FinTech
Experience working on a growth product - especially on a network product
Deep understanding of the E2E lending process from acquisition to originations to servicing
Excellent communication skills and the ability to advocate for prioritization for their product areas across the broader organization
Nice to have: Experience working on a bureau or alternative bureau product
Nice to have: Experience owning and working with consumer-permissioned data
Nice to have: Founder experience
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nOur Credit team at Plaid is building the largest cash flow based Consumer Reporting Agency (CRA) in the US to deliver lending solutions across the full lender lifecycle — including underwriting, verification, and servicing. We help lenders make faster, more informed decisions using consumer-permissioned financial data.\n\n\n\nAs the Product Manager for our CRA Network team, you will grow the number of consumers that have permissioned their data to our CRA, Plaid Check. You will build a more robust experience for consumers to interact with the CRA and learn more about sharing cash flow data with lenders.\n\n\n\nResponsibilities\n\n - Own and accelerate the growth and health of our CRA network\n\n - Drive credit initiatives across the broader Plaid network\n\n - Own consumer consent UX experience including conversion and improvements\n\n - Build trust through our CRA consumer experience\n\n\n\nQualifications\n\n - 5+ years of product management experience\n\n - Must have built and owned a lending product at a FinTech\n\n - Experience working on a growth product - especially on a network product\n\n - Deep understanding of the E2E lending process from acquisition to originations to servicing\n\n - Excellent communication skills and the ability to advocate for prioritization for their product areas across the broader organization\n\n - Nice to have: Experience working on a bureau or alternative bureau product\n\n - Nice to have: Experience owning and working with consumer-permissioned data\n\n - Nice to have: Founder experience\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"eef5286a-654f-41f4-8d6a-9e46201162a4","title":"Social Community Manager","department":"All Departments","team":"Brand Marketing","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-10-06T15:35:58.349+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/eef5286a-654f-41f4-8d6a-9e46201162a4","applyUrl":"https://jobs.ashbyhq.com/plaid/eef5286a-654f-41f4-8d6a-9e46201162a4/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Our Brand Marketing team at Plaid builds awareness, shapes perception, and grows Plaid's presence in the market. We combine deep product and industry knowledge with strong creative instincts. We want Plaid known and trusted by the companies and people who rely on financial technology. We believe every company offering financial products to consumers deserves the best financial technology, and people should understand why it matters.
As our Social Community Manager, you'll help us get there. You'll build and run Plaid's social communities, showing up where our audience already is, listening closely, and turning those conversations into trust. You'll also help bring customer and employee voices to the forefront, so the people who know Plaid best are the ones telling its story.
Managing day-to-day engagement across LinkedIn, X, Instagram, YouTube, and Reddit, responding to comments, DMs, and mentions with a voice that's human first
Proactively building community, customer love, and advocacy — identifying and nurturing fans, developers, and customers into repeat advocates for Plaid (superfans, referrals, UGC)
Defining Plaid's voice on social media, in partnership with the Social Lead and larger Brand team
Staying culturally tuned in, knowing what trend or moment is worth jumping on and what to skip
Monitoring conversations and sentiment across channels, flagging trends, questions, or risks to the Social Lead and relevant teams
Supporting execution of community-facing content and campaigns in partnership with content and design
Adapting tone and approach for each platform's distinct culture and norms
Tracking engagement metrics and contributing to regular reporting
Escalating sensitive situations, including PR risk or customer issues, quickly and calmly
3-5 years of experience managing B2B social channels, in-house, including building community and customer advocacy
Working knowledge of LinkedIn, X, Instagram, YouTube, and Reddit, including the distinct culture and etiquette of each platform
A sharp, current feel for internet/meme culture and what's culturally relevant right now
Strong, adaptable writing skills, with the ability to shift tone across channels while staying on-brand
A level head under pressure, with good judgment on when to respond directly versus escalate
Interest in fintech or technology, with a genuine curiosity to learn the space
Strong organizational skills, with the ability to manage multiple platforms and stakeholders at once
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nOur Brand Marketing team at Plaid builds awareness, shapes perception, and grows Plaid's presence in the market. We combine deep product and industry knowledge with strong creative instincts. We want Plaid known and trusted by the companies and people who rely on financial technology. We believe every company offering financial products to consumers deserves the best financial technology, and people should understand why it matters. \n\n\n\nAs our Social Community Manager, you'll help us get there. You'll build and run Plaid's social communities, showing up where our audience already is, listening closely, and turning those conversations into trust. You'll also help bring customer and employee voices to the forefront, so the people who know Plaid best are the ones telling its story.\n\n\n\n\nRESPONSIBILITIES\n\n - Managing day-to-day engagement across LinkedIn, X, Instagram, YouTube, and Reddit, responding to comments, DMs, and mentions with a voice that's human first\n\n - Proactively building community, customer love, and advocacy — identifying and nurturing fans, developers, and customers into repeat advocates for Plaid (superfans, referrals, UGC)\n\n - Defining Plaid's voice on social media, in partnership with the Social Lead and larger Brand team\n\n - Staying culturally tuned in, knowing what trend or moment is worth jumping on and what to skip\n\n - Monitoring conversations and sentiment across channels, flagging trends, questions, or risks to the Social Lead and relevant teams\n\n - Supporting execution of community-facing content and campaigns in partnership with content and design\n\n - Adapting tone and approach for each platform's distinct culture and norms\n\n - Tracking engagement metrics and contributing to regular reporting\n\n - Escalating sensitive situations, including PR risk or customer issues, quickly and calmly\n\n\n\n\nQUALIFICATIONS\n\n - 3-5 years of experience managing B2B social channels, in-house, including building community and customer advocacy\n\n - Working knowledge of LinkedIn, X, Instagram, YouTube, and Reddit, including the distinct culture and etiquette of each platform\n\n - A sharp, current feel for internet/meme culture and what's culturally relevant right now\n\n - Strong, adaptable writing skills, with the ability to shift tone across channels while staying on-brand\n\n - A level head under pressure, with good judgment on when to respond directly versus escalate\n\n - Interest in fintech or technology, with a genuine curiosity to learn the space\n\n - Strong organizational skills, with the ability to manage multiple platforms and stakeholders at once\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"809788ad-2422-4854-8ea5-134519953403","title":"Enterprise Account Management Leader","department":"All Departments","team":"Sales & Account Management","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-09-01T17:10:51.152+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/809788ad-2422-4854-8ea5-134519953403","applyUrl":"https://jobs.ashbyhq.com/plaid/809788ad-2422-4854-8ea5-134519953403/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
At Plaid, our mission is to empower innovators by delivering access to the financial system. Since 2012 we've helped tens of millions of consumers live a better financial life and thousands of customers build a new financial future. We work with companies like PayPal, Rocket, H&R Block, and many of the largest banks in the US to make it easy for consumers to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Raleigh, Washington D.C., London and Amsterdam.
The Account Management team in Plaid’s Enterprise Segment leverages deep product and industry expertise to help our customers build and scale technology solutions. We act as partners, advisors, and advocates for our customers to help shape how consumers interact with their finances.
As an Enterprise Account Management Lead, you’ll be responsible for managing the team of senior account managers who are growing the revenue from the Enterprise customer base, as well as setting the vision and strategy to build long-term partnerships with our customers. You’ll collaborate cross-functionally across our Product function and other Go-To-Market teams to help build solutions that drive team and customer success. As our business rapidly expands, we’re looking for an action-oriented team leader who can also hire strategically - bringing the right relationship managers into our business and enabling them to steward the next phase of Plaid’s growth and impact.
Ideal candidates will have experience in fintech working with enterprise clients, in mentoring and managing teams, setting and hitting revenue goals, building relationships with internal and external stakeholders, and analyzing customer trends to identify new growth opportunities. We are looking for a leader who is thoughtful, proactive, and creative when problem solving, and is comfortable operating in ambiguity with limited oversight.
Responsibilities:
Engaging directly with C-level executives to build and maintain customer relationships
Building and executing the strategy that drives upsell/cross-sell revenue and renewals at scale, and operationalizing the process to drive team efficiency
Working in a high-pace, cross-functional environment that presents different challenges every day.
Recruiting, hiring, and developing a world-class account management team and deliver on revenue targets for the business
Motivating and inspiring each team member to enable personal and professional career growth
Working with leadership across the company to set direction for the Enterprise team, and Plaid as a whole
Qualifications:
10+ years of professional experience, 5+ years managing a revenue-driving team
Proven track record of success driving revenue results at a technology company; strong preference towards those with prior experience in finances services or with banking and wealth management firms as clients
Consultative sales approach with a product-centric mindset
Strong ability to articulate complex technical solutions and financial value prop - internally for cross-functional collaboration and externally to customers, including an executive audience
Strong analytical skills to understand customer trends at scale
Desire to get (more) technical and the ability to learn the ins and outs of Plaid's APIs
Excitement for recruiting, onboarding, and coaching; a thoughtful approach to team planning and development
Ability to create strategic relationships with internal and external stakeholders
Outstanding communication skills to drive internal alignment and results
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nAt Plaid, our mission is to empower innovators by delivering access to the financial system. Since 2012 we've helped tens of millions of consumers live a better financial life and thousands of customers build a new financial future. We work with companies like PayPal, Rocket, H&R Block, and many of the largest banks in the US to make it easy for consumers to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Raleigh, Washington D.C., London and Amsterdam.\n\nThe Account Management team in Plaid’s Enterprise Segment leverages deep product and industry expertise to help our customers build and scale technology solutions. We act as partners, advisors, and advocates for our customers to help shape how consumers interact with their finances.\n\nAs an Enterprise Account Management Lead, you’ll be responsible for managing the team of senior account managers who are growing the revenue from the Enterprise customer base, as well as setting the vision and strategy to build long-term partnerships with our customers. You’ll collaborate cross-functionally across our Product function and other Go-To-Market teams to help build solutions that drive team and customer success. As our business rapidly expands, we’re looking for an action-oriented team leader who can also hire strategically - bringing the right relationship managers into our business and enabling them to steward the next phase of Plaid’s growth and impact.\n\nIdeal candidates will have experience in fintech working with enterprise clients, in mentoring and managing teams, setting and hitting revenue goals, building relationships with internal and external stakeholders, and analyzing customer trends to identify new growth opportunities. We are looking for a leader who is thoughtful, proactive, and creative when problem solving, and is comfortable operating in ambiguity with limited oversight. \n\nResponsibilities: \n\n - Engaging directly with C-level executives to build and maintain customer relationships\n\n - Building and executing the strategy that drives upsell/cross-sell revenue and renewals at scale, and operationalizing the process to drive team efficiency\n\n - Working in a high-pace, cross-functional environment that presents different challenges every day.\n\n - Recruiting, hiring, and developing a world-class account management team and deliver on revenue targets for the business\n\n - Motivating and inspiring each team member to enable personal and professional career growth\n\n - Working with leadership across the company to set direction for the Enterprise team, and Plaid as a whole\n\nQualifications: \n\n - 10+ years of professional experience, 5+ years managing a revenue-driving team\n\n - Proven track record of success driving revenue results at a technology company; strong preference towards those with prior experience in finances services or with banking and wealth management firms as clients \n\n - Consultative sales approach with a product-centric mindset\n\n - Strong ability to articulate complex technical solutions and financial value prop - internally for cross-functional collaboration and externally to customers, including an executive audience\n\n - Strong analytical skills to understand customer trends at scale \n\n - Desire to get (more) technical and the ability to learn the ins and outs of Plaid's APIs\n\n - Excitement for recruiting, onboarding, and coaching; a thoughtful approach to team planning and development\n\n - Ability to create strategic relationships with internal and external stakeholders\n\n - Outstanding communication skills to drive internal alignment and results\n\n \n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"c0368ca1-8a7d-4212-b41e-4ed71a83c601","title":"Senior Product Sourcer","department":"All Departments","team":"Talent","employmentType":"FullTime","location":"Remote United States","secondaryLocations":[],"publishedAt":"2026-08-10T17:37:00.519+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/c0368ca1-8a7d-4212-b41e-4ed71a83c601","applyUrl":"https://jobs.ashbyhq.com/plaid/c0368ca1-8a7d-4212-b41e-4ed71a83c601/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Our EPD Recruiting team builds the teams that build Plaid. We partner with leaders across Product, Engineering, and Design to deliver thoughtful, candidate-first processes and continually raise the bar for how we scale. Within that, our team owns Product and Design recruiting. We are responsible for delivering world-class talent through pragmatic, data-informed, and principle-aligned recruiting practices that help Plaid scale with intention.
We are hiring a Senior Product Sourcer to support Plaid’s growing Product organization. Product Managers at Plaid are builders, thinkers, and connectors who shape how millions of people experience financial freedom — and this role is key to bringing that talent in.
As a senior sourcer, you will partner closely with Product leaders and recruiters to drive the top of funnel strategies for specialized and niche Product searches. You will own the research,, manage pipelines, guide hiring teams, and provide data-driven insights that help leaders make smarter hiring decisions. This is a high-impact, high-visibility opportunity where your work will directly influence how Plaid builds its product organization and scales to meet ambitious goals.
Responsibilities:
Build and manage pipelines of high-quality PM talent through creative sourcing, networking, and market mapping.
Track and analyze funnel metrics to identify gaps and opportunities for improvement.
Serve as a trusted advisor to product recruiters and hiring managers, providing guidance on hiring strategy, talent market, and candidate experience.
Collaborate cross-functionally with other EPD recruiters and recruiting operations to drive consistency, share insights, and refine recruiting playbooks.
Qualifications:
7+ years of technical sourcing/recruiting experience (in-house preferred).
Creative sourcing experience on multiple platforms and channels
Proven success partnering with senior PM or Engineering leaders on niche and challenging searches
Comfort working in a high-growth, fast-paced environment with multiple parallel searches.
Data-driven and process-oriented mindset; able to identify bottlenecks and recommend improvements.
Candidate-first philosophy; balances speed, quality, and experience.
Nice to have - fluency in Product Management disciplines (consumer, platform, growth, infrastructure, or API products)
Experience with longer term networking strategies (hosting events, dinners, conference strategies, etc)
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nOur EPD Recruiting team builds the teams that build Plaid. We partner with leaders across Product, Engineering, and Design to deliver thoughtful, candidate-first processes and continually raise the bar for how we scale. Within that, our team owns Product and Design recruiting. We are responsible for delivering world-class talent through pragmatic, data-informed, and principle-aligned recruiting practices that help Plaid scale with intention.\n\nWe are hiring a Senior Product Sourcer to support Plaid’s growing Product organization. Product Managers at Plaid are builders, thinkers, and connectors who shape how millions of people experience financial freedom — and this role is key to bringing that talent in.\n\n\n\nAs a senior sourcer, you will partner closely with Product leaders and recruiters to drive the top of funnel strategies for specialized and niche Product searches. You will own the research,, manage pipelines, guide hiring teams, and provide data-driven insights that help leaders make smarter hiring decisions. This is a high-impact, high-visibility opportunity where your work will directly influence how Plaid builds its product organization and scales to meet ambitious goals.\n\n\n\nResponsibilities:\n\n - Build and manage pipelines of high-quality PM talent through creative sourcing, networking, and market mapping.\n\n - Track and analyze funnel metrics to identify gaps and opportunities for improvement.\n\n - Serve as a trusted advisor to product recruiters and hiring managers, providing guidance on hiring strategy, talent market, and candidate experience.\n\n - Collaborate cross-functionally with other EPD recruiters and recruiting operations to drive consistency, share insights, and refine recruiting playbooks.\n\n\n\nQualifications:\n\n - 7+ years of technical sourcing/recruiting experience (in-house preferred).\n\n - Creative sourcing experience on multiple platforms and channels\n\n - Proven success partnering with senior PM or Engineering leaders on niche and challenging searches\n\n - Comfort working in a high-growth, fast-paced environment with multiple parallel searches.\n\n - Data-driven and process-oriented mindset; able to identify bottlenecks and recommend improvements.\n\n - Candidate-first philosophy; balances speed, quality, and experience.\n\n - Nice to have - fluency in Product Management disciplines (consumer, platform, growth, infrastructure, or API products)\n\n - Experience with longer term networking strategies (hosting events, dinners, conference strategies, etc)\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"41448609-24d6-44ea-a5ba-c87cf3dc3f0d","title":"Staff Software Engineer - AI & Intelligent Tooling","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-08-12T21:29:59.850+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/41448609-24d6-44ea-a5ba-c87cf3dc3f0d","applyUrl":"https://jobs.ashbyhq.com/plaid/41448609-24d6-44ea-a5ba-c87cf3dc3f0d/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Team Description:
Plaid is evolving into an AI-first company, and AI & Intelligent Tooling sits at the center of that transformation. Our mission is to establish the technical foundations, operating model, and internal platforms that embed AI deeply into Plaid’s coding tools, internal systems, and the entire software development lifecycle.
Your work empowers engineers across Plaid to delegate lower-leverage work to AI agents, move faster with confidence, and spend more of their time designing and inventing for customers. AI & Intelligent Tooling owns the platforms and systems that make this possible - from AI coding integrations and SDLC agents to the internal tools that power Plaid’s operations.
Role Description:
As a Staff Software Engineer on the Intelligent Tooling team, you will build and operate internal systems that directly impact how engineers across Plaid do their work, and own the technical direction for major parts of that surface. This is a hands-on role with significant ownership, where success is measured by real adoption, reliability, and improvements to developer experience.
You will work on AI-powered tooling, internal platforms, and developer workflows, collaborating closely with other engineers and cross-functional partners to ship durable, high-leverage systems.
Responsibilities:
Design, build, and operate internal tools and services used by Plaid’s engineers.
Integrate AI-powered tools and workflows into core engineering processes.
Improve reliability, usability, and performance of existing internal platforms.
Own systems end-to-end, including production support and iterative improvement.
Collaborate with teammates and stakeholders to deliver practical, high-impact solutions.
Set technical direction for major areas of the Intelligent Tooling surface and mentor other engineers
Qualifications:
Must-haves:
8+ years of professional software engineering experience
Experience building developer tooling, internal platforms, or infrastructure
Exposure to developing AI systems, automation, or agentic workflows, and hands-on experience using AI-powered developer tools.
Strong problem-solving and collaboration skills, with a track record of setting technical direction and leading through influence.
Strong interest and excitement in leveraging AI to meaningfully improve developer productivity and engineering velocity for a broader engineering organization.
Nice-to-haves:
Familiarity with CI/CD, cloud infrastructure, or observability tooling.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\n\nTeam Description:\n\nPlaid is evolving into an AI-first company, and AI & Intelligent Tooling sits at the center of that transformation. Our mission is to establish the technical foundations, operating model, and internal platforms that embed AI deeply into Plaid’s coding tools, internal systems, and the entire software development lifecycle.\n\nYour work empowers engineers across Plaid to delegate lower-leverage work to AI agents, move faster with confidence, and spend more of their time designing and inventing for customers. AI & Intelligent Tooling owns the platforms and systems that make this possible - from AI coding integrations and SDLC agents to the internal tools that power Plaid’s operations.\n\n\n\nRole Description:\n\nAs a Staff Software Engineer on the Intelligent Tooling team, you will build and operate internal systems that directly impact how engineers across Plaid do their work, and own the technical direction for major parts of that surface. This is a hands-on role with significant ownership, where success is measured by real adoption, reliability, and improvements to developer experience.\n\nYou will work on AI-powered tooling, internal platforms, and developer workflows, collaborating closely with other engineers and cross-functional partners to ship durable, high-leverage systems.\n\n\n\nResponsibilities: \n\n - Design, build, and operate internal tools and services used by Plaid’s engineers.\n\n - Integrate AI-powered tools and workflows into core engineering processes.\n\n - Improve reliability, usability, and performance of existing internal platforms.\n\n - Own systems end-to-end, including production support and iterative improvement.\n\n - Collaborate with teammates and stakeholders to deliver practical, high-impact solutions.\n\n - Set technical direction for major areas of the Intelligent Tooling surface and mentor other engineers\n\n\n\nQualifications: \n\n\n\nMust-haves:\n\n - 8+ years of professional software engineering experience\n\n - Experience building developer tooling, internal platforms, or infrastructure\n\n - Exposure to developing AI systems, automation, or agentic workflows, and hands-on experience using AI-powered developer tools.\n\n - Strong problem-solving and collaboration skills, with a track record of setting technical direction and leading through influence.\n\n - Strong interest and excitement in leveraging AI to meaningfully improve developer productivity and engineering velocity for a broader engineering organization.\n\n\n\nNice-to-haves:\n\n - Familiarity with CI/CD, cloud infrastructure, or observability tooling.\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"add52eef-327d-4dcf-aad1-82ae6b9abc50","title":"Product Designer","department":"All Departments","team":"Design","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-08-14T15:58:08.911+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/add52eef-327d-4dcf-aad1-82ae6b9abc50","applyUrl":"https://jobs.ashbyhq.com/plaid/add52eef-327d-4dcf-aad1-82ae6b9abc50/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Plaid's design team shapes how hundreds of millions of people connect their financial accounts to the apps they use every day, and how thousands of companies build fintech products on top of Plaid's network. Our surfaces range from embedded consumer flows to complex developer tools, and design is treated as core to the product — not a finishing layer applied at the end. Visit https://designedbyplaid.com/ to learn more about the Design team.
We're looking for a Senior Product Designer who can take real ownership of a product surface, end to end, working closely with product and engineering to shape not just how it looks but what gets built. You'll set the quality bar for your surface and take work from ambiguous problem to shipped, polished detail. We care a great deal about craft here — Plaid's products are judged directly by the people who use them, whether that's an end consumer connecting a bank account or a developer integrating our APIs, so the details are the substance, not the finish. We also work fast, and we expect the person in this role to have already made agentic development a real part of how they design and build.
Responsibilities
Own the design of your product surface end to end, from problem definition through pixel-level polish
Set and hold the visual and interaction quality bar for your area of the product
Partner directly with product and engineering from planning through execution, shaping what gets built — not just how it looks
Build working prototypes — including with AI agents — to test ideas before committing engineering time
Produce high-quality work spanning wireframes and user flows to pixel-perfect prototypes with delightful interactions
Advocate for users and for user-centered process across your team
Contribute to design culture through collaboration, presenting work, and sharing feedback across the broader design org
Qualifications
4+ years creating and shipping quality digital products, with experience across mobile and web
Exceptional visual and interaction craft — you can build nearly anything yourself, and the details are right
You've genuinely integrated AI agents into how you design and build, and can speak to what that changed
Strong verbal and visual presentation skills and an articulate point of view about design
A proven record of influencing team direction and planning, and of tying design to business goals and metrics
Nice to have: you ship your own code, or have worked as a design engineer
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nPlaid's design team shapes how hundreds of millions of people connect their financial accounts to the apps they use every day, and how thousands of companies build fintech products on top of Plaid's network. Our surfaces range from embedded consumer flows to complex developer tools, and design is treated as core to the product — not a finishing layer applied at the end. Visit https://designedbyplaid.com/ to learn more about the Design team.\n\nWe're looking for a Senior Product Designer who can take real ownership of a product surface, end to end, working closely with product and engineering to shape not just how it looks but what gets built. You'll set the quality bar for your surface and take work from ambiguous problem to shipped, polished detail. We care a great deal about craft here — Plaid's products are judged directly by the people who use them, whether that's an end consumer connecting a bank account or a developer integrating our APIs, so the details are the substance, not the finish. We also work fast, and we expect the person in this role to have already made agentic development a real part of how they design and build.\n\nResponsibilities\n\n - Own the design of your product surface end to end, from problem definition through pixel-level polish\n\n - Set and hold the visual and interaction quality bar for your area of the product\n\n - Partner directly with product and engineering from planning through execution, shaping what gets built — not just how it looks\n\n - Build working prototypes — including with AI agents — to test ideas before committing engineering time\n\n - Produce high-quality work spanning wireframes and user flows to pixel-perfect prototypes with delightful interactions\n\n - Advocate for users and for user-centered process across your team\n\n - Contribute to design culture through collaboration, presenting work, and sharing feedback across the broader design org\n\nQualifications\n\n - 4+ years creating and shipping quality digital products, with experience across mobile and web\n\n - Exceptional visual and interaction craft — you can build nearly anything yourself, and the details are right\n\n - You've genuinely integrated AI agents into how you design and build, and can speak to what that changed\n\n - Strong verbal and visual presentation skills and an articulate point of view about design\n\n - A proven record of influencing team direction and planning, and of tying design to business goals and metrics\n\n - Nice to have: you ship your own code, or have worked as a design engineer\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"94752cfc-4a62-48c9-bcc0-e5f7f1905be6","title":"Security Analyst, Third-Party Ecosystem Risk Management","department":"All Departments","team":"Security","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"Raleigh Office","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-08-12T22:42:34.566+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/94752cfc-4a62-48c9-bcc0-e5f7f1905be6","applyUrl":"https://jobs.ashbyhq.com/plaid/94752cfc-4a62-48c9-bcc0-e5f7f1905be6/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Team:
The Security Governance, Risk, and Compliance (GRC) team is part of Plaid’s security organization, focused on enabling the business by proactively managing information security risks and maintaining effective controls. Our mission is to reduce the likelihood and impact of security risks while operating a robust assurance program that builds trust with our customers, consumers, and data partners.We partner closely across the company to ensure Plaid’s platform remains secure, resilient, and aligned with industry and regulatory expectations.
Third-party ecosystem risk is a core part of how we keep Plaid safe—we vet the security of both the vendors we rely on and the customers and partners who connect to our platform, so trust runs in both directions.
Role:
You will run security risk assessments for Plaid’s third parties end-to-end—from intake and questionnaire through risk rating, findings, and tracked exceptions.
You will assess the security posture of customers and partners onboarding to the platform with the same rigor we apply to vendors.
You will keep the third-party risk lifecycle moving—risk tiering, reassessment cadence, remediation follow-through, and a clean, current risk register.
You will help mature the program—questionnaires, tiering criteria, intake, and runbooks—so reviews get faster and more consistent as volume grows, drawing on how you’ve improved third-party risk programs before.
You will report on ecosystem risk to Security and cross-functional stakeholders, and operate as an AI power user to raise your own throughput.
Responsibilities:
Run Vendor Security Risk Assessments: Triage inbound vendor requests, run security reviews scaled to risk tier, rate the risk, and document findings and exceptions. Your assessments keep Plaid from inheriting a vendor’s security gaps and give Procurement, Privacy, and Legal a clear risk signal before contracts are signed.
Vet Customer and Partner Security Posture: Review the security practices of customers and partners onboarding to the platform, applying the same standards you use for vendors. Your reviews make sure who connects to Plaid meets the bar before they touch data—protecting consumers and the ecosystem.
Keep the Third-Party Risk Lifecycle Current: Maintain risk tiering, drive reassessments on cadence, chase remediation to closure, and keep the risk register accurate. Your follow-through keeps third-party risk a live, trustworthy picture rather than a point-in-time checkbox.
Mature the Program: Improve questionnaires, tiering criteria, intake, runbooks, and tooling as review volume grows—bringing patterns from third-party risk programs you’ve matured before. Your work moves the function from ad hoc toward fast, consistent, and scalable.
Report on Ecosystem Risk: Track assessment cycle times, backlog, open exceptions, and reassessment coverage, and report program health to stakeholders. Your reporting gives leadership real visibility into where third-party risk concentrates.
Scale Through AI and Tooling: Build and scale AI-assisted workflows for assessment review, questionnaire analysis, and reporting—and share what works. Your approach sets how the team uses AI to handle more reviews without adding headcount.
Qualifications:
Must-haves
4+ years of experience in vendor risk management
Third-party and vendor security risk assessment:
Experience running security risk assessments of third parties—reviewing questionnaires, SOC 2 and ISO reports, and security documentation, and translating them into a defensible risk rating.
Familiarity with the third-party risk lifecycle: intake, tiering, exceptions and risk acceptance, remediation tracking, and periodic reassessment.
Security and compliance knowledge:
Working knowledge of SOC 2, ISO 27001, NIST CSF, and common control domains (access control, encryption, incident response, BC/DR).
Ability to read a control environment and tell a real gap from an acceptable compensating control.
Program maturation and operational execution:
Experience maturing a third-party or vendor risk program—improving how it works (tiering criteria, questionnaires, workflow, automation), not just executing an existing one.
Track record running assessments at volume without dropping rigor.
Strong analytical and documentation skills: clear findings, clean tracking, and defensible risk decisions others can follow.
Communication and cross-functional effectiveness:
Clear written and verbal communication—able to explain a security risk to Procurement, Legal, or a customer without overstating or hand-waving.
Comfortable working across Security, Legal, Procurement, and GTM as the third-party risk point of contact.
AI fluency and tooling:
Demonstrated ability to apply AI tooling to assessment review, questionnaire analysis, and reporting to materially increase throughput—and to share what works with the team.
Nice-to-have
A third-party-risk or audit credential (CTPRP, CISA, or CISSP), or hands-on ownership of a TPRM platform (e.g. OneTrust, ProcessUnity, Whistic, SecurityScorecard) beyond using it as an end user.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\n\nTeam:\n\nThe Security Governance, Risk, and Compliance (GRC) team is part of Plaid’s security organization, focused on enabling the business by proactively managing information security risks and maintaining effective controls. Our mission is to reduce the likelihood and impact of security risks while operating a robust assurance program that builds trust with our customers, consumers, and data partners.We partner closely across the company to ensure Plaid’s platform remains secure, resilient, and aligned with industry and regulatory expectations. \n\nThird-party ecosystem risk is a core part of how we keep Plaid safe—we vet the security of both the vendors we rely on and the customers and partners who connect to our platform, so trust runs in both directions.\n\n\n\nRole:\n\n - You will run security risk assessments for Plaid’s third parties end-to-end—from intake and questionnaire through risk rating, findings, and tracked exceptions.\n\n - You will assess the security posture of customers and partners onboarding to the platform with the same rigor we apply to vendors.\n\n - You will keep the third-party risk lifecycle moving—risk tiering, reassessment cadence, remediation follow-through, and a clean, current risk register.\n\n - You will help mature the program—questionnaires, tiering criteria, intake, and runbooks—so reviews get faster and more consistent as volume grows, drawing on how you’ve improved third-party risk programs before.\n\n - You will report on ecosystem risk to Security and cross-functional stakeholders, and operate as an AI power user to raise your own throughput.\n\n\n\nResponsibilities:\n\n - Run Vendor Security Risk Assessments: Triage inbound vendor requests, run security reviews scaled to risk tier, rate the risk, and document findings and exceptions. Your assessments keep Plaid from inheriting a vendor’s security gaps and give Procurement, Privacy, and Legal a clear risk signal before contracts are signed.\n\n - Vet Customer and Partner Security Posture: Review the security practices of customers and partners onboarding to the platform, applying the same standards you use for vendors. Your reviews make sure who connects to Plaid meets the bar before they touch data—protecting consumers and the ecosystem.\n\n - Keep the Third-Party Risk Lifecycle Current: Maintain risk tiering, drive reassessments on cadence, chase remediation to closure, and keep the risk register accurate. Your follow-through keeps third-party risk a live, trustworthy picture rather than a point-in-time checkbox.\n\n - Mature the Program: Improve questionnaires, tiering criteria, intake, runbooks, and tooling as review volume grows—bringing patterns from third-party risk programs you’ve matured before. Your work moves the function from ad hoc toward fast, consistent, and scalable.\n\n - Report on Ecosystem Risk: Track assessment cycle times, backlog, open exceptions, and reassessment coverage, and report program health to stakeholders. Your reporting gives leadership real visibility into where third-party risk concentrates.\n\n - Scale Through AI and Tooling: Build and scale AI-assisted workflows for assessment review, questionnaire analysis, and reporting—and share what works. Your approach sets how the team uses AI to handle more reviews without adding headcount.\n\n\n\nQualifications:\n\nMust-haves\n\n - 4+ years of experience in vendor risk management\n\n - Third-party and vendor security risk assessment:\n \n - Experience running security risk assessments of third parties—reviewing questionnaires, SOC 2 and ISO reports, and security documentation, and translating them into a defensible risk rating.\n \n - Familiarity with the third-party risk lifecycle: intake, tiering, exceptions and risk acceptance, remediation tracking, and periodic reassessment.\n\n - Security and compliance knowledge:\n \n - Working knowledge of SOC 2, ISO 27001, NIST CSF, and common control domains (access control, encryption, incident response, BC/DR).\n \n - Ability to read a control environment and tell a real gap from an acceptable compensating control.\n\n - Program maturation and operational execution:\n \n - Experience maturing a third-party or vendor risk program—improving how it works (tiering criteria, questionnaires, workflow, automation), not just executing an existing one.\n \n - Track record running assessments at volume without dropping rigor.\n \n - Strong analytical and documentation skills: clear findings, clean tracking, and defensible risk decisions others can follow.\n\n - Communication and cross-functional effectiveness:\n \n - Clear written and verbal communication—able to explain a security risk to Procurement, Legal, or a customer without overstating or hand-waving.\n \n - Comfortable working across Security, Legal, Procurement, and GTM as the third-party risk point of contact.\n\n - AI fluency and tooling:\n \n - Demonstrated ability to apply AI tooling to assessment review, questionnaire analysis, and reporting to materially increase throughput—and to share what works with the team.\n\n\n\nNice-to-have\n\n - A third-party-risk or audit credential (CTPRP, CISA, or CISSP), or hands-on ownership of a TPRM platform (e.g. OneTrust, ProcessUnity, Whistic, SecurityScorecard) beyond using it as an end user.\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"732e7ecc-e653-4e7c-aa8d-767de14fde65","title":"Account Executive Manager, SMB","department":"All Departments","team":"Sales & Account Management","employmentType":"FullTime","location":"Raleigh Office","secondaryLocations":[],"publishedAt":"2026-08-18T22:00:25.818+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/732e7ecc-e653-4e7c-aa8d-767de14fde65","applyUrl":"https://jobs.ashbyhq.com/plaid/732e7ecc-e653-4e7c-aa8d-767de14fde65/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The SMB sales team is a core part of Plaid’s mission to unlock financial freedom for everyone. We believe that by empowering small and medium-sized businesses, we contribute directly to creating a more inclusive and accessible financial ecosystem. Our team is dedicated to building meaningful relationships with our clients, providing innovative solutions that drive growth, and ensuring that Plaid's products enable businesses to thrive. We work collaboratively across teams to meet ambitious revenue goals, all while fostering a culture of continuous learning and development to align with Plaid's vision of financial accessibility and empowerment.
As a Sales Manager, you will lead a team of Account Executives, driving them toward achieving ambitious revenue targets. You will focus on developing talent within your team, fostering a high-performance culture, and ensuring each team member has the resources they need to succeed. You will leverage your deep understanding of transactional and strategic sales cycles to guide your team through new customer acquisitions and account management in a hyper-growth environment.
Responsibilities
Lead, coach, and develop a team of SMB Account Executives to consistently meet and exceed revenue targets.
Drive a high-performing sales culture, focusing on accountability, skill development, and goal alignment.
Collaborate cross-functionally to streamline processes and optimize sales strategies, ensuring seamless execution.
Oversee both new customer acquisition and existing account management, creating tailored approaches to meet diverse client needs.
Develop and implement strategic plans to address team performance gaps and maximize individual and team impact.
Act as a critical thinker and problem-solver, utilizing key business levers to achieve targeted outcomes.
Foster an inclusive environment that supports team development and celebrates achievements.
Qualifications
5+ years of experience in sales, including selling and managing both transactional and strategic deal cycles.
Prior team management experience with a focus on revenue-driven outcomes.
Proven success working cross-functionally to drive business outcomes.
A track record of developing talent and enhancing team performance.
Demonstrated critical thinking and problem-solving abilities, especially in hyper-growth businesses.
Hands-on experience in new customer acquisition and install-base account management.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nThe SMB sales team is a core part of Plaid’s mission to unlock financial freedom for everyone. We believe that by empowering small and medium-sized businesses, we contribute directly to creating a more inclusive and accessible financial ecosystem. Our team is dedicated to building meaningful relationships with our clients, providing innovative solutions that drive growth, and ensuring that Plaid's products enable businesses to thrive. We work collaboratively across teams to meet ambitious revenue goals, all while fostering a culture of continuous learning and development to align with Plaid's vision of financial accessibility and empowerment.\n\nAs a Sales Manager, you will lead a team of Account Executives, driving them toward achieving ambitious revenue targets. You will focus on developing talent within your team, fostering a high-performance culture, and ensuring each team member has the resources they need to succeed. You will leverage your deep understanding of transactional and strategic sales cycles to guide your team through new customer acquisitions and account management in a hyper-growth environment.\n\n\n\nResponsibilities\n\n - Lead, coach, and develop a team of SMB Account Executives to consistently meet and exceed revenue targets.\n\n - Drive a high-performing sales culture, focusing on accountability, skill development, and goal alignment.\n\n - Collaborate cross-functionally to streamline processes and optimize sales strategies, ensuring seamless execution.\n\n - Oversee both new customer acquisition and existing account management, creating tailored approaches to meet diverse client needs.\n\n - Develop and implement strategic plans to address team performance gaps and maximize individual and team impact.\n\n - Act as a critical thinker and problem-solver, utilizing key business levers to achieve targeted outcomes.\n\n - Foster an inclusive environment that supports team development and celebrates achievements.\n\n\n\nQualifications\n\n - 5+ years of experience in sales, including selling and managing both transactional and strategic deal cycles.\n\n - Prior team management experience with a focus on revenue-driven outcomes.\n\n - Proven success working cross-functionally to drive business outcomes.\n\n - A track record of developing talent and enhancing team performance.\n\n - Demonstrated critical thinking and problem-solving abilities, especially in hyper-growth businesses.\n\n - Hands-on experience in new customer acquisition and install-base account management.\n\n \n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"a53bfb4f-ae6a-4d3f-8267-32978ccfc5c6","title":"Business Operations","department":"All Departments","team":"Business Operations","employmentType":"FullTime","location":"London Office","secondaryLocations":[],"publishedAt":"2026-08-19T14:18:04.160+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"EC2A 2DX","streetAddress":"25 Worship Street, Plaid c/o TechSpace - 4th floor","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/a53bfb4f-ae6a-4d3f-8267-32978ccfc5c6","applyUrl":"https://jobs.ashbyhq.com/plaid/a53bfb4f-ae6a-4d3f-8267-32978ccfc5c6/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
At Plaid, our mission is to unlock financial freedom for everyone. There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 11,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The BizOps team is focused on solving some of Plaid's most pressing business issues. We are a small team of high-impact, low-ego generalist problem solvers. This role partners directly with leaders across Product and GTM on a mix of strategic and operational work with a direct, quantifiable impact on our customers, partners, and P&L. You will work on problems that directly shape how Plaid operates across its largest revenue lines and most critical partnerships - owning analysis, operating cadences, and cross-functional projects that span Product, GTM, Engineering, Finance, Legal, and Partnerships. BizOps is a launchpad: past team members have gone on to leadership roles in Product, GTM, and operational functions across Plaid. The role requires someone who is highly analytical, approaches problems in a structured manner, and is proactive in the face of ambiguity.
Responsibilities:
Acting as the strategic and operational backbone for a Product or GTM organization - your job is to identify the highest-leverage opportunities and drive them to clean outcomes
Leading important product strategy and cross-functional work that doesn’t sit neatly within one team or function, such as launching new products, improving go-to-market motions, or accelerating revenue
Owning foundational operating rhythms - monthly business reports, QBRs, OKRs and KPIs, executive reporting - and evolving them as the business scales
Building out dashboards, metrics, and success measures that give leadership visibility and enable data-driven decisions
Using AI tools and agents as a default part of how you work - not as an experiment, but as a force multiplier
Qualifications:
6–11 years in management consulting, investment banking, and/or operating roles (BizOps, Strategy & Ops, Finance)
Strong analytical and structured-thinking skills; comfort translating ambiguity into frameworks, plans, and decisions
High agency, sense of ownership, and willingness to roll up your sleeves
Ability to build relationships at all levels and drive cross-functional teams to action
Familiarity with AI tools and agents to accelerate workflows is a plus
Knowledge of SQL and Tableau preferred
Experience in fintech, payments, or high-growth SaaS preferred
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nAt Plaid, our mission is to unlock financial freedom for everyone. There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 11,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThe BizOps team is focused on solving some of Plaid's most pressing business issues. We are a small team of high-impact, low-ego generalist problem solvers. This role partners directly with leaders across Product and GTM on a mix of strategic and operational work with a direct, quantifiable impact on our customers, partners, and P&L. You will work on problems that directly shape how Plaid operates across its largest revenue lines and most critical partnerships - owning analysis, operating cadences, and cross-functional projects that span Product, GTM, Engineering, Finance, Legal, and Partnerships. BizOps is a launchpad: past team members have gone on to leadership roles in Product, GTM, and operational functions across Plaid. The role requires someone who is highly analytical, approaches problems in a structured manner, and is proactive in the face of ambiguity.\n\nResponsibilities:\n\n - Acting as the strategic and operational backbone for a Product or GTM organization - your job is to identify the highest-leverage opportunities and drive them to clean outcomes\n\n - Leading important product strategy and cross-functional work that doesn’t sit neatly within one team or function, such as launching new products, improving go-to-market motions, or accelerating revenue\n\n - Owning foundational operating rhythms - monthly business reports, QBRs, OKRs and KPIs, executive reporting - and evolving them as the business scales\n\n - Building out dashboards, metrics, and success measures that give leadership visibility and enable data-driven decisions\n\n - Using AI tools and agents as a default part of how you work - not as an experiment, but as a force multiplier\n\n\nQualifications:\n\n - 6–11 years in management consulting, investment banking, and/or operating roles (BizOps, Strategy & Ops, Finance)\n\n - Strong analytical and structured-thinking skills; comfort translating ambiguity into frameworks, plans, and decisions\n\n - High agency, sense of ownership, and willingness to roll up your sleeves\n\n - Ability to build relationships at all levels and drive cross-functional teams to action\n\n - Familiarity with AI tools and agents to accelerate workflows is a plus\n\n - Knowledge of SQL and Tableau preferred\n\n - Experience in fintech, payments, or high-growth SaaS preferred\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"b4ec08cf-64c6-41ea-b98e-32b35bf20e4b","title":"Account Executive Manager, SMB","department":"All Departments","team":"Sales & Account Management","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-08-18T22:01:36.438+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/b4ec08cf-64c6-41ea-b98e-32b35bf20e4b","applyUrl":"https://jobs.ashbyhq.com/plaid/b4ec08cf-64c6-41ea-b98e-32b35bf20e4b/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The SMB sales team is a core part of Plaid’s mission to unlock financial freedom for everyone. We believe that by empowering small and medium-sized businesses, we contribute directly to creating a more inclusive and accessible financial ecosystem. Our team is dedicated to building meaningful relationships with our clients, providing innovative solutions that drive growth, and ensuring that Plaid's products enable businesses to thrive. We work collaboratively across teams to meet ambitious revenue goals, all while fostering a culture of continuous learning and development to align with Plaid's vision of financial accessibility and empowerment.
As a Sales Manager, you will lead a team of Account Executives, driving them toward achieving ambitious revenue targets. You will focus on developing talent within your team, fostering a high-performance culture, and ensuring each team member has the resources they need to succeed. You will leverage your deep understanding of transactional and strategic sales cycles to guide your team through new customer acquisitions and account management in a hyper-growth environment.
Responsibilities
Lead, coach, and develop a team of SMB Account Executives to consistently meet and exceed revenue targets.
Drive a high-performing sales culture, focusing on accountability, skill development, and goal alignment.
Collaborate cross-functionally to streamline processes and optimize sales strategies, ensuring seamless execution.
Oversee both new customer acquisition and existing account management, creating tailored approaches to meet diverse client needs.
Develop and implement strategic plans to address team performance gaps and maximize individual and team impact.
Act as a critical thinker and problem-solver, utilizing key business levers to achieve targeted outcomes.
Foster an inclusive environment that supports team development and celebrates achievements.
Qualifications
5+ years of experience in sales, including selling and managing both transactional and strategic deal cycles.
Prior team management experience with a focus on revenue-driven outcomes.
Proven success working cross-functionally to drive business outcomes.
A track record of developing talent and enhancing team performance.
Demonstrated critical thinking and problem-solving abilities, especially in hyper-growth businesses.
Hands-on experience in new customer acquisition and install-base account management.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nThe SMB sales team is a core part of Plaid’s mission to unlock financial freedom for everyone. We believe that by empowering small and medium-sized businesses, we contribute directly to creating a more inclusive and accessible financial ecosystem. Our team is dedicated to building meaningful relationships with our clients, providing innovative solutions that drive growth, and ensuring that Plaid's products enable businesses to thrive. We work collaboratively across teams to meet ambitious revenue goals, all while fostering a culture of continuous learning and development to align with Plaid's vision of financial accessibility and empowerment.\n\nAs a Sales Manager, you will lead a team of Account Executives, driving them toward achieving ambitious revenue targets. You will focus on developing talent within your team, fostering a high-performance culture, and ensuring each team member has the resources they need to succeed. You will leverage your deep understanding of transactional and strategic sales cycles to guide your team through new customer acquisitions and account management in a hyper-growth environment.\n\n \n\nResponsibilities\n\n - Lead, coach, and develop a team of SMB Account Executives to consistently meet and exceed revenue targets.\n\n - Drive a high-performing sales culture, focusing on accountability, skill development, and goal alignment.\n\n - Collaborate cross-functionally to streamline processes and optimize sales strategies, ensuring seamless execution.\n\n - Oversee both new customer acquisition and existing account management, creating tailored approaches to meet diverse client needs.\n\n - Develop and implement strategic plans to address team performance gaps and maximize individual and team impact.\n\n - Act as a critical thinker and problem-solver, utilizing key business levers to achieve targeted outcomes.\n\n - Foster an inclusive environment that supports team development and celebrates achievements.\n\n \n\nQualifications\n\n - 5+ years of experience in sales, including selling and managing both transactional and strategic deal cycles.\n\n - Prior team management experience with a focus on revenue-driven outcomes.\n\n - Proven success working cross-functionally to drive business outcomes.\n\n - A track record of developing talent and enhancing team performance.\n\n - Demonstrated critical thinking and problem-solving abilities, especially in hyper-growth businesses.\n\n - Hands-on experience in new customer acquisition and install-base account management.\n\n \n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"eec5ea17-d0dc-47cd-ba45-a89f78ff2bd6","title":"Sales Manager, Fintech","department":"All Departments","team":"Sales & Account Management","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-08-18T20:42:14.308+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/eec5ea17-d0dc-47cd-ba45-a89f78ff2bd6","applyUrl":"https://jobs.ashbyhq.com/plaid/eec5ea17-d0dc-47cd-ba45-a89f78ff2bd6/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Plaid’s Fintech Sales team is responsible for our relationships with some of the most important and fastest-growing companies in financial services. Many of these companies have long-standing relationships with Plaid, and this team’s mandate is to deepen those partnerships — expanding product adoption, enabling customer growth, and ensuring Plaid remains the infrastructure provider of choice as these customers scale.
You will lead an established, high-performing team of Territory Account Executives who manage Plaid’s fast-growing fintech accounts. This is not a greenfield build — it’s a team with real momentum, strong customer relationships, and meaningful revenue. The opportunity is to raise the bar further: strengthen Plaid’s market-leading position in fintech by driving deeper product adoption across existing accounts, winning strategic new logos, and developing the AEs on your team into consistently elite performers.
The primary motion is new logo acquisition. The majority of your AEs’ accounts don’t yet use Plaid — the job is to secure those new logos and grow existing relationships through new products, new use cases, and new business units. You’ll be in deals with your team as a coach and escalation point, helping AEs navigate multi-stakeholder cycles from technical champion to economic buyer, without taking ownership away from them.
•Manage a team of 5–7 Territory Account Executives focused on Plaid’s fintech accounts, driving growth through expansion of existing relationships and competitive new logo acquisition.
•Coach AEs to identify and drive expansion opportunities proactively — new products, new use cases, new business units — rather than waiting for inbound signals.
•Build and refine the account strategy for Plaid’s fintech customers alongside your AEs, including executive value messaging, pitch positioning, and coordinated go-to-market efforts with Marketing.
•Grow existing accounts by driving multi-product adoption and deepening executive-level relationships.
•Attain consumption-based revenue targets through a disciplined, data-driven pipeline operating rhythm.
•Develop your team through structured 1:1s, deal reviews, and skill-specific coaching that closes the gap between strong performers and elite ones.
•Maintain a high recruiting bar — assess and close exceptional AE talent as the team grows, selecting for people who are self-starters and thrive in a fast-moving environment.
•Manage performance with transparency — set clear expectations, act early when someone isn’t tracking, and make tough calls when necessary.
•Collaborate closely with Marketing, Product, Account Management, Legal, and Commercial teams to maintain a consistently high win rate and remove friction from deal cycles.
•Engage directly in strategic deals as a coach and escalation point, while ensuring your AEs retain ownership and develop their own executive-level selling capabilities.
• 10+ years of sales experience in B2B SaaS or platform/infrastructure sales, with meaningful exposure to fintech, payments, or financial services.
•5+ years of frontline sales management experience leading teams of quota-carrying AEs.
• Demonstrated track record of coaching account executives to close and grow accounts in the $100K–$500K+ ARR range, with specific experience in net-new logo acquisition.
•Strong data discipline — you use pipeline and forecast data to influence the actions your team takes, not just report what happened.
•Proven ability to operate cross-functionally, influencing product, legal, and marketing without positional authority.
•Outstanding communication and executive presence, with experience managing the sales cycle from technical champion to C-suite economic buyer.
•A coaching-first leadership style — you develop your people through the deals, not by taking the deals away from them.
• Experience selling API-first or developer-focused products.
• Familiarity with consumption-based or usage-based pricing models.
• Background in open banking, identity verification, payments, or adjacent fintech infra
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\nABOUT THE TEAM\n\nPlaid’s Fintech Sales team is responsible for our relationships with some of the most important and fastest-growing companies in financial services. Many of these companies have long-standing relationships with Plaid, and this team’s mandate is to deepen those partnerships — expanding product adoption, enabling customer growth, and ensuring Plaid remains the infrastructure provider of choice as these customers scale.\n\n\n\n\nABOUT THE ROLE\n\nYou will lead an established, high-performing team of Territory Account Executives who manage Plaid’s fast-growing fintech accounts. This is not a greenfield build — it’s a team with real momentum, strong customer relationships, and meaningful revenue. The opportunity is to raise the bar further: strengthen Plaid’s market-leading position in fintech by driving deeper product adoption across existing accounts, winning strategic new logos, and developing the AEs on your team into consistently elite performers.\n\nThe primary motion is new logo acquisition. The majority of your AEs’ accounts don’t yet use Plaid — the job is to secure those new logos and grow existing relationships through new products, new use cases, and new business units. You’ll be in deals with your team as a coach and escalation point, helping AEs navigate multi-stakeholder cycles from technical champion to economic buyer, without taking ownership away from them.\n\n\n\n\nRESPONSIBILITIES\n\n•Manage a team of 5–7 Territory Account Executives focused on Plaid’s fintech accounts, driving growth through expansion of existing relationships and competitive new logo acquisition.\n\n•Coach AEs to identify and drive expansion opportunities proactively — new products, new use cases, new business units — rather than waiting for inbound signals.\n\n•Build and refine the account strategy for Plaid’s fintech customers alongside your AEs, including executive value messaging, pitch positioning, and coordinated go-to-market efforts with Marketing.\n\n•Grow existing accounts by driving multi-product adoption and deepening executive-level relationships.\n\n•Attain consumption-based revenue targets through a disciplined, data-driven pipeline operating rhythm.\n\n•Develop your team through structured 1:1s, deal reviews, and skill-specific coaching that closes the gap between strong performers and elite ones.\n\n•Maintain a high recruiting bar — assess and close exceptional AE talent as the team grows, selecting for people who are self-starters and thrive in a fast-moving environment.\n\n•Manage performance with transparency — set clear expectations, act early when someone isn’t tracking, and make tough calls when necessary.\n\n•Collaborate closely with Marketing, Product, Account Management, Legal, and Commercial teams to maintain a consistently high win rate and remove friction from deal cycles.\n\n•Engage directly in strategic deals as a coach and escalation point, while ensuring your AEs retain ownership and develop their own executive-level selling capabilities.\n\n\n\n\nQUALIFICATIONS\n\n• 10+ years of sales experience in B2B SaaS or platform/infrastructure sales, with meaningful exposure to fintech, payments, or financial services.\n\n•5+ years of frontline sales management experience leading teams of quota-carrying AEs.\n\n• Demonstrated track record of coaching account executives to close and grow accounts in the $100K–$500K+ ARR range, with specific experience in net-new logo acquisition.\n\n•Strong data discipline — you use pipeline and forecast data to influence the actions your team takes, not just report what happened.\n\n•Proven ability to operate cross-functionally, influencing product, legal, and marketing without positional authority.\n\n•Outstanding communication and executive presence, with experience managing the sales cycle from technical champion to C-suite economic buyer.\n\n•A coaching-first leadership style — you develop your people through the deals, not by taking the deals away from them.\n\n\n\n\nNICE TO HAVE\n\n• Experience selling API-first or developer-focused products.\n\n• Familiarity with consumption-based or usage-based pricing models.\n\n• Background in open banking, identity verification, payments, or adjacent fintech infra\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"87db265b-1a34-415b-8cc0-b08393eba9cc","title":"Content Producer","department":"All Departments","team":"Brand Marketing","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-08-18T17:16:32.766+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/87db265b-1a34-415b-8cc0-b08393eba9cc","applyUrl":"https://jobs.ashbyhq.com/plaid/87db265b-1a34-415b-8cc0-b08393eba9cc/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
We turn Plaid's product expertise, proprietary data, customer impact, and perspective on intelligent finance into stories that build understanding, trust, and demand. We sit within Brand Marketing, owning resource content, customer storytelling, and owned editorial franchises, and we're increasingly bringing that storytelling to life through video and audio.
You'll join as our first dedicated video and audio producer, reporting to our incoming Content Lead. You'll jump in immediately to produce Intelligent Finance, our flagship podcast and video series hosted by CEO and co-founder Zach Perret, already in production, so you'll pick up the reins without a long ramp-up period. You'll own production end-to-end, partner closely with our Content Design team to shape stories, and work directly with senior leaders to translate our product, data, and industry perspective into content people actually want to watch and listen to.
Responsibilities:
Immediately step in to produce Intelligent Finance, our already-underway podcast and video series, with no ramp-up period.
Own end-to-end production of Plaid's flagship video and audio content, from concept through final delivery.
Partner closely with Content Design to translate product and narrative concepts into video-native stories.
Translate complex products, data, and industry perspectives into compelling stories.
Build a repeatable, high-quality production process and a bench of trusted external partners.
Partner with Social, Brand Marketing, Creative, Communications, and Product Marketing on distribution and amplification.
Coordinate with Comms on narrative for executive-facing content.
Help define Plaid's visual and editorial approach to video as we expand beyond our first flagship series.
Qualifications:
8+ years experience in content marketing
Significant experience producing high-quality video content, with demonstrated ownership from concept through final delivery.
A portfolio showing strong storytelling instincts and creative judgment across long- and short-form formats.
Ability to turn complex, technical subject matter into clear, engaging stories.
Executive presence, credible and composed working directly with senior leadership, including the CEO.
Ability to operate independently, move quickly, and step into an already-live production with no ramp-up period.
Ideally, a B2B or fintech background and prior experience producing a podcast.
Nice to have: experience developing a show or content franchise around an executive or founder host.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nWe turn Plaid's product expertise, proprietary data, customer impact, and perspective on intelligent finance into stories that build understanding, trust, and demand. We sit within Brand Marketing, owning resource content, customer storytelling, and owned editorial franchises, and we're increasingly bringing that storytelling to life through video and audio.\n\n\n\nYou'll join as our first dedicated video and audio producer, reporting to our incoming Content Lead. You'll jump in immediately to produce Intelligent Finance, our flagship podcast and video series hosted by CEO and co-founder Zach Perret, already in production, so you'll pick up the reins without a long ramp-up period. You'll own production end-to-end, partner closely with our Content Design team to shape stories, and work directly with senior leaders to translate our product, data, and industry perspective into content people actually want to watch and listen to.\n\n\n\nResponsibilities:\n\n - Immediately step in to produce Intelligent Finance, our already-underway podcast and video series, with no ramp-up period.\n\n - Own end-to-end production of Plaid's flagship video and audio content, from concept through final delivery.\n\n - Partner closely with Content Design to translate product and narrative concepts into video-native stories.\n\n - Translate complex products, data, and industry perspectives into compelling stories.\n\n - Build a repeatable, high-quality production process and a bench of trusted external partners.\n\n - Partner with Social, Brand Marketing, Creative, Communications, and Product Marketing on distribution and amplification.\n\n - Coordinate with Comms on narrative for executive-facing content.\n\n - Help define Plaid's visual and editorial approach to video as we expand beyond our first flagship series.\n \n \n\nQualifications:\n\n - 8+ years experience in content marketing\n\n - Significant experience producing high-quality video content, with demonstrated ownership from concept through final delivery.\n\n - A portfolio showing strong storytelling instincts and creative judgment across long- and short-form formats.\n\n - Ability to turn complex, technical subject matter into clear, engaging stories.\n\n - Executive presence, credible and composed working directly with senior leadership, including the CEO.\n\n - Ability to operate independently, move quickly, and step into an already-live production with no ramp-up period.\n\n - Ideally, a B2B or fintech background and prior experience producing a podcast.\n\n - Nice to have: experience developing a show or content franchise around an executive or founder host.\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"ee0f35b6-22ee-4fd9-b734-fc8e99426563","title":"Staff Software Engineer - Credit Insights","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-10-07T21:41:34.303+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/ee0f35b6-22ee-4fd9-b734-fc8e99426563","applyUrl":"https://jobs.ashbyhq.com/plaid/ee0f35b6-22ee-4fd9-b734-fc8e99426563/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
We believe Plaid has the power to be the next-gen Credit Bureau - supporting large scale adoption of cash flow into the credit underwriting process.
The Credit Decisioning platform team is responsible for building best-in-class cashflow based insights products that enable lenders to make more holistic lending decisions and empower broader access to Credit products for prospective borrowers. We own the systems and tooling that form the platform to build and serve these insights at huge scale, partnering with our Data partners to release new products yearly.
You will be defining the future architecture of Credit insights products and executing against an ambitious product roadmap. You will partner with our Product, Data Science, and Machine Learning team to iterate on and productionize new insights that enable our customers to make more holistic lending decisions.
Responsibilities:
Leading technical architecture and execution across credit insights products: everything from data fetching and online feature serving for API requests, to offline production pipelines and tooling for model training.
Scaling and evolving the architecture through an expected ~100x increase in load from deterministic factors
Collaborating closely with Product, Data Science, and Machine Learning partners to develop and scale insights products that enable Credit underwriting use cases
Mentoring engineers and contributing to a strong, inclusive team culture.
Qualifications:
Strong experience building and scaling backend products
Strong technical leadership skills, including mentoring peers, leading projects and driving architectural decisions
Demonstrated success in building and maintaining production systems that serve and support ML models, both in online and offline settings - as well as working closely with data science or ML teams
Experience collaborating with cross-functional stakeholders and with teams and leaders across the engineering function
[nice-to-have] Experience working in the credit or lending space
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nWe believe Plaid has the power to be the next-gen Credit Bureau - supporting large scale adoption of cash flow into the credit underwriting process.\n\nThe Credit Decisioning platform team is responsible for building best-in-class cashflow based insights products that enable lenders to make more holistic lending decisions and empower broader access to Credit products for prospective borrowers. We own the systems and tooling that form the platform to build and serve these insights at huge scale, partnering with our Data partners to release new products yearly.\n\nYou will be defining the future architecture of Credit insights products and executing against an ambitious product roadmap. You will partner with our Product, Data Science, and Machine Learning team to iterate on and productionize new insights that enable our customers to make more holistic lending decisions.\n\nResponsibilities:\n\n - Leading technical architecture and execution across credit insights products: everything from data fetching and online feature serving for API requests, to offline production pipelines and tooling for model training.\n\n - Scaling and evolving the architecture through an expected ~100x increase in load from deterministic factors\n\n - Collaborating closely with Product, Data Science, and Machine Learning partners to develop and scale insights products that enable Credit underwriting use cases\n\n - Mentoring engineers and contributing to a strong, inclusive team culture.\n\nQualifications:\n\n - Strong experience building and scaling backend products\n\n - Strong technical leadership skills, including mentoring peers, leading projects and driving architectural decisions\n\n - Demonstrated success in building and maintaining production systems that serve and support ML models, both in online and offline settings - as well as working closely with data science or ML teams\n\n - Experience collaborating with cross-functional stakeholders and with teams and leaders across the engineering function\n\n - [nice-to-have] Experience working in the credit or lending space\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"a063f469-1ec5-44d1-8cc5-1da47a7b8783","title":"Product Operations Specialist","department":"All Departments","team":"Product Support","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-03T00:25:24.590+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/a063f469-1ec5-44d1-8cc5-1da47a7b8783","applyUrl":"https://jobs.ashbyhq.com/plaid/a063f469-1ec5-44d1-8cc5-1da47a7b8783/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
About Plaid & Our Mission Plaid's products empower thousands of developers to build the next generation of financial services applications. When developers need help, they rely on our teams to implement, support, and scale their solutions. Our mission is to support our customers quickly and compassionately, keeping their applications running smoothly and their end users happy. By making financial access seamless for developers, we help expand access to financial freedom for millions of people worldwide.
Team Dynamics & Your Impact Product Operations is an integral part of Customer Engineering and Support (CES). We translate CES leadership priorities into the tools, training, and processes their teams need to successfully support new products, features, and functionality. We partner with Product, Engineering, and Product Marketing to drive alignment before launch and provide continuous feedback to improve our products over time.
In this role, you will own a suite of Plaid products end-to-end as a trusted technical partner. You will have full ownership and independence to identify operational gaps, streamline product readiness, and ensure that our software engineering teams hear and act on critical customer feedback.
What You’ll Do (Responsibilities & Impact)
Drive Product Launch Readiness: Identify documentation, tooling, and process gaps before new features launch, resolving issues proactive so customers experience smooth rollouts.
Empower Internal Teams: Build clear step-by-step guides, troubleshooting workflows, and training materials that enable customer-facing teams to operate independently.
Bridge Customer Insights to Product Strategy: Analyze frontline feedback using data to quantify customer pain points, representing these needs directly to Product Managers to shape the product roadmap.
Optimize Cross-Functional Workflows: Fix tooling and process bottlenecks across multiple departments to keep teams aligned and moving efficiently.
Lead Technical Strategy: Define end-to-end support strategies for assigned products, guiding them from early-stage testing through general availability.
Qualifications
What You Bring on Day One:
Technical Communication: Ability to write clear, structured documentation for both technical partners and senior decision-makers.
Data-Driven Analysis: Proficiency with SQL to pull, join, and analyze operational metrics independently to back up your recommendations with evidence.
Proven Track Record in Customer-Facing Technical Work: Experience in technical support, solutions engineering, implementation, or product enablement where you served as a trusted advisor.
Self-Directed Problem Solving: Comfort operating in ambiguous environments—identifying high-impact work independently rather than waiting for direction.
Influence Without Authority: Ability to build strong cross-functional relationships and inspire change using data and clear reasoning.
What You Can Expect to Learn on the Job:
Domain expertise in specialized fintech areas such as credit, payments, and fraud prevention.
Advanced internal tool development and system customization.
Methodologies for designing and scaling formal Voice-of-Customer programs alongside Product Management.
Growth & Career Path In this role, you will build deep expertise across Plaid’s product line and operational architecture. As you scale your impact, career progression opens doors to Senior Product Operations Leadership, Technical Product Management, Strategic Customer Engineering, or Operations Management across the broader engineering organization.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nAbout Plaid & Our Mission Plaid's products empower thousands of developers to build the next generation of financial services applications. When developers need help, they rely on our teams to implement, support, and scale their solutions. Our mission is to support our customers quickly and compassionately, keeping their applications running smoothly and their end users happy. By making financial access seamless for developers, we help expand access to financial freedom for millions of people worldwide.\n\nTeam Dynamics & Your Impact Product Operations is an integral part of Customer Engineering and Support (CES). We translate CES leadership priorities into the tools, training, and processes their teams need to successfully support new products, features, and functionality. We partner with Product, Engineering, and Product Marketing to drive alignment before launch and provide continuous feedback to improve our products over time.\n\nIn this role, you will own a suite of Plaid products end-to-end as a trusted technical partner. You will have full ownership and independence to identify operational gaps, streamline product readiness, and ensure that our software engineering teams hear and act on critical customer feedback.\n\nWhat You’ll Do (Responsibilities & Impact)\n\n - Drive Product Launch Readiness: Identify documentation, tooling, and process gaps before new features launch, resolving issues proactive so customers experience smooth rollouts.\n\n - Empower Internal Teams: Build clear step-by-step guides, troubleshooting workflows, and training materials that enable customer-facing teams to operate independently.\n\n - Bridge Customer Insights to Product Strategy: Analyze frontline feedback using data to quantify customer pain points, representing these needs directly to Product Managers to shape the product roadmap.\n\n - Optimize Cross-Functional Workflows: Fix tooling and process bottlenecks across multiple departments to keep teams aligned and moving efficiently.\n\n - Lead Technical Strategy: Define end-to-end support strategies for assigned products, guiding them from early-stage testing through general availability.\n\nQualifications\n\nWhat You Bring on Day One:\n\n - Technical Communication: Ability to write clear, structured documentation for both technical partners and senior decision-makers.\n\n - Data-Driven Analysis: Proficiency with SQL to pull, join, and analyze operational metrics independently to back up your recommendations with evidence.\n\n - Proven Track Record in Customer-Facing Technical Work: Experience in technical support, solutions engineering, implementation, or product enablement where you served as a trusted advisor.\n\n - Self-Directed Problem Solving: Comfort operating in ambiguous environments—identifying high-impact work independently rather than waiting for direction.\n\n - Influence Without Authority: Ability to build strong cross-functional relationships and inspire change using data and clear reasoning.\n\nWhat You Can Expect to Learn on the Job:\n\n - Domain expertise in specialized fintech areas such as credit, payments, and fraud prevention.\n\n - Advanced internal tool development and system customization.\n\n - Methodologies for designing and scaling formal Voice-of-Customer programs alongside Product Management.\n\nGrowth & Career Path In this role, you will build deep expertise across Plaid’s product line and operational architecture. As you scale your impact, career progression opens doors to Senior Product Operations Leadership, Technical Product Management, Strategic Customer Engineering, or Operations Management across the broader engineering organization.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"5ea24e42-7bd8-48e9-9f60-d09db6288d81","title":"Fraud Intelligence Lead","department":"All Departments","team":"Product","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-08-18T00:00:54.766+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/5ea24e42-7bd8-48e9-9f60-d09db6288d81","applyUrl":"https://jobs.ashbyhq.com/plaid/5ea24e42-7bd8-48e9-9f60-d09db6288d81/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Our Fraud Intelligence team's mission is to turn fraud signals into insight that our EPD teams transform into improvements across Protect, IDV, Signal, and Guaranteed Payments. We believe transaction patterns, device signals, identity linkages, and behavioral data are dramatically underleveraged tools in fraud prevention, and we ground our products in what adversaries are actually doing right now.
As the Fraud Intelligence Lead, you will build and run a small, high-leverage team of Fraud Intelligence Analysts (and eventually a Staff Researcher) responsible for live casework across Protect, IDV, and Payments/ACH. You'll operate as a player-coach, hiring and coaching your team while staying close enough to the work to personally pick up casework and SEV response when needed.
Team Building & People Leadership
Set the casework quality bar: define what rigorous investigation, triage, and reporting look like for the team
Coach analysts on investigation technique, pattern synthesis, and translating findings into product/model input
Operating Model & Cross-PA Partnership
Own coverage allocation across the Protect/IDV and Payments/ACH pods, including flexing assignments as volume shifts
Manage matrixed staffing and time allocation clearly between the Fraud PA and Payments PA
Represent the Fraud Intelligence team in product and model roadmap discussions, translating casework patterns into strategic priorities
Reporting & Escalation
Report team health, casework trends, and emerging risks to the Head of Fraud
Own escalation paths for SEVs and incidents requiring legal, law enforcement, or regulatory involvement
Live Fraud Investigation & Reconstruction
Lead investigations into complex fraud cases across identities, accounts, devices, and transaction surfaces
Provide support to day-to-day fraud operations including SEVs and alert triage
Reconstruct attacker sequences and hypothesize actor intent and tooling
Distill patterns from noisy signals into clear narratives and actionable insights
Bridge investigation outcomes to product and model improvements
Product & Model Partnership
Collaborate with Data Science, ML/AI, and Product teams to improve labeling, feature sets, evaluation frameworks, and model decay monitoring
Surface data quality limitations and systematically formalize missing features
Translate exploratory research into reusable feature pipelines, model inputs, or rule augmentations
Participate in product discovery, roadmap planning, and post-launch evaluation to ensure fraud-awareness by design
Ecosystem Monitoring & Knowledge Leadership
Continuously survey external fraud trends, adversary techniques, tooling, and emerging threat vectors
Proactively perform threat modeling of abuse surfaces and initiate research proposals when patterns emerge
5+ years of applied fraud experience in a high-velocity environment (fintech, consumer payments, banking, SaaS, marketplace risk, or security research)
Investigator mindset: pattern synthesis, hypothesis testing, and skilled triage between signal and noise
End-to-end investigation experience reconstructing attacker intent and behavior in multi-step attack sequences across accounts, devices, and identities
Post-containment incident response experience with a deep emphasis on post-mortems and root cause analysis
Dark and grey-web navigation and investigation experience; ability to assess source credibility and translate external intelligence into actionable insights
Strong communication: ability to explain complex, ambiguous behavior to technical and non-technical audiences
Tool fluency with data environments and investigative toolchains (BI tools, anomaly detection, case trackers)
SQL for deep data querying and exploratory analysis
Python for scripting, rapid prototyping, and analytical workflows
Graph/network analysis experience to detect linked behavioral structures or actor networks
Familiarity with rule engines, signal gating, and large-scale monitoring systems
Experience applying AI tools and agents to accelerate investigations and research workflows
Ability to translate fraud research into actionable signals, rules, or labeled datasets that improve model performance
Fraud domain certifications (e.g., CFE)
Prior work on consumer identity, payments, or risk platform development
Exposure to production ML model lifecycles and metrics for drift/decay
Experience improving internal fraud tooling, automation, or case management systems
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\n\nOur Fraud Intelligence team's mission is to turn fraud signals into insight that our EPD teams transform into improvements across Protect, IDV, Signal, and Guaranteed Payments. We believe transaction patterns, device signals, identity linkages, and behavioral data are dramatically underleveraged tools in fraud prevention, and we ground our products in what adversaries are actually doing right now.\n\n\n\nAs the Fraud Intelligence Lead, you will build and run a small, high-leverage team of Fraud Intelligence Analysts (and eventually a Staff Researcher) responsible for live casework across Protect, IDV, and Payments/ACH. You'll operate as a player-coach, hiring and coaching your team while staying close enough to the work to personally pick up casework and SEV response when needed.\n\n\n\n\nRESPONSIBILITIES\n\nTeam Building & People Leadership\n\n - Set the casework quality bar: define what rigorous investigation, triage, and reporting look like for the team\n\n - Coach analysts on investigation technique, pattern synthesis, and translating findings into product/model input\n\nOperating Model & Cross-PA Partnership\n\n - Own coverage allocation across the Protect/IDV and Payments/ACH pods, including flexing assignments as volume shifts\n\n - Manage matrixed staffing and time allocation clearly between the Fraud PA and Payments PA\n\n - Represent the Fraud Intelligence team in product and model roadmap discussions, translating casework patterns into strategic priorities\n\nReporting & Escalation\n\n - Report team health, casework trends, and emerging risks to the Head of Fraud\n\n - Own escalation paths for SEVs and incidents requiring legal, law enforcement, or regulatory involvement\n\nLive Fraud Investigation & Reconstruction\n\n - Lead investigations into complex fraud cases across identities, accounts, devices, and transaction surfaces\n\n - Provide support to day-to-day fraud operations including SEVs and alert triage\n\n - Reconstruct attacker sequences and hypothesize actor intent and tooling\n\n - Distill patterns from noisy signals into clear narratives and actionable insights\n\n - Bridge investigation outcomes to product and model improvements\n\nProduct & Model Partnership\n\n - Collaborate with Data Science, ML/AI, and Product teams to improve labeling, feature sets, evaluation frameworks, and model decay monitoring\n\n - Surface data quality limitations and systematically formalize missing features\n\n - Translate exploratory research into reusable feature pipelines, model inputs, or rule augmentations\n\n - Participate in product discovery, roadmap planning, and post-launch evaluation to ensure fraud-awareness by design\n\nEcosystem Monitoring & Knowledge Leadership\n\n - Continuously survey external fraud trends, adversary techniques, tooling, and emerging threat vectors\n\n - Proactively perform threat modeling of abuse surfaces and initiate research proposals when patterns emerge\n \n \n\n\nQUALIFICATIONS\n\n - 5+ years of applied fraud experience in a high-velocity environment (fintech, consumer payments, banking, SaaS, marketplace risk, or security research)\n\n - Investigator mindset: pattern synthesis, hypothesis testing, and skilled triage between signal and noise\n\n - End-to-end investigation experience reconstructing attacker intent and behavior in multi-step attack sequences across accounts, devices, and identities\n\n - Post-containment incident response experience with a deep emphasis on post-mortems and root cause analysis\n\n - Dark and grey-web navigation and investigation experience; ability to assess source credibility and translate external intelligence into actionable insights\n\n - Strong communication: ability to explain complex, ambiguous behavior to technical and non-technical audiences\n\n - Tool fluency with data environments and investigative toolchains (BI tools, anomaly detection, case trackers)\n\n - SQL for deep data querying and exploratory analysis\n\n - Python for scripting, rapid prototyping, and analytical workflows\n\n\nPREFERRED:\n\n - Graph/network analysis experience to detect linked behavioral structures or actor networks\n\n - Familiarity with rule engines, signal gating, and large-scale monitoring systems\n\n - Experience applying AI tools and agents to accelerate investigations and research workflows\n\n - Ability to translate fraud research into actionable signals, rules, or labeled datasets that improve model performance\n\n\nNICE TO HAVE\n\n - Fraud domain certifications (e.g., CFE)\n\n - Prior work on consumer identity, payments, or risk platform development\n\n - Exposure to production ML model lifecycles and metrics for drift/decay\n\n - Experience improving internal fraud tooling, automation, or case management systems\n \n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"c9e63b56-5382-4438-ad2d-1b1ccd29c57a","title":"Engineering Manager - Supply & Traffic","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-08-22T01:35:52.278+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/c9e63b56-5382-4438-ad2d-1b1ccd29c57a","applyUrl":"https://jobs.ashbyhq.com/plaid/c9e63b56-5382-4438-ad2d-1b1ccd29c57a/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Plaid’s Connectivity team builds and operates the network that powers open finance. The Supply & Traffic team owns how data supply enters Plaid’s network and how Plaid’s traffic to financial institutions is managed and optimized, so every Plaid product is built on data that is complete, fresh, and cost-effective to retrieve.
Responsibilities:
You will lead a team of 7 engineers, ranging from junior to Staff and including an ML engineer, developing them through clear goal setting, coaching, and feedback.
You’ll define and drive the long-term strategy for this focus area, in close partnership with technical and product leaders across Plaid.
You’ll collaborate with cross-functional partners to identify high-leverage opportunities, shape the roadmap, and dive deep into technical design and execution details to ensure consistent delivery of high-impact business outcomes.
You’ll lead the transition of traffic management and optimization into the team in early 2027 and own its roadmap across charged access and first-party initiatives.
You’ll drive automation and AI/ML-powered approaches to discovering new data (Constellation) and to deciding how and when Plaid retrieves it.
You’ll uphold a high bar for technical quality and delivery velocity, leading by example..
Qualifications:
8+ years of industry experience, that includes time as a Staff-level engineer before transitioning into management.
1+ years of engineering management experience
Deep experience designing scalable, reliable architectures that support real-world products at scale.
Experience building or leading teams that ship ML- or AI-driven systems in production.
Track record of building and growing high performing engineering teams (either as an engineer or a manager).
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nPlaid’s Connectivity team builds and operates the network that powers open finance. The Supply & Traffic team owns how data supply enters Plaid’s network and how Plaid’s traffic to financial institutions is managed and optimized, so every Plaid product is built on data that is complete, fresh, and cost-effective to retrieve.\n\nResponsibilities: \n\n - You will lead a team of 7 engineers, ranging from junior to Staff and including an ML engineer, developing them through clear goal setting, coaching, and feedback.\n\n - You’ll define and drive the long-term strategy for this focus area, in close partnership with technical and product leaders across Plaid.\n\n - You’ll collaborate with cross-functional partners to identify high-leverage opportunities, shape the roadmap, and dive deep into technical design and execution details to ensure consistent delivery of high-impact business outcomes.\n\n - You’ll lead the transition of traffic management and optimization into the team in early 2027 and own its roadmap across charged access and first-party initiatives.\n\n - You’ll drive automation and AI/ML-powered approaches to discovering new data (Constellation) and to deciding how and when Plaid retrieves it.\n\n - You’ll uphold a high bar for technical quality and delivery velocity, leading by example..\n \n \n Qualifications:\n\n - 8+ years of industry experience, that includes time as a Staff-level engineer before transitioning into management.\n\n - 1+ years of engineering management experience\n\n - Deep experience designing scalable, reliable architectures that support real-world products at scale.\n\n - Experience building or leading teams that ship ML- or AI-driven systems in production.\n\n - Track record of building and growing high performing engineering teams (either as an engineer or a manager).\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"172bb8e8-7dc8-4fdc-ae20-525456989ff4","title":"Senior Data Scientist - Network Value (Credit)","department":"All Departments","team":"Data","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-08-28T17:42:28.428+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/172bb8e8-7dc8-4fdc-ae20-525456989ff4","applyUrl":"https://jobs.ashbyhq.com/plaid/172bb8e8-7dc8-4fdc-ae20-525456989ff4/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The Network Value Data Science team is helping Plaid build an industry-leading fintech consumer network with best-in-class products and user experiences. We are a product analytics team embedded in key product areas across Plaid. We support some of Plaid’s most important OKRs and help execute on product roadmaps. We translate ambiguous product questions into tractable analysis, serve as analytical thought partners throughout the org, identify opportunities to build better products, and champion a data-first decision-making approach everywhere we go.
You’ll be a Data Scientist supporting Credit, a critical product area within Plaid’s Network Value portfolio. You’ll become a data and analytical thought partner to product managers, engineers, and cross-functional stakeholders, helping shape Credit product strategy, improve product performance and user experience, and grow Plaid’s consumer network. You’ll translate business questions into analytics projects, perform ad-hoc and strategic analysis, improve visibility into core systems through data modeling and dashboarding, create OKRs and KPIs tied to business goals and user experiences, and support feature-shipping decisions through experimentation. You’ll also work with SQL, Python, Redshift, Databricks, notebooks, dbt, and Airflow to enable trustworthy analytics and scalable reporting.
Today, Plaid’s Credit business primarily supports income and asset verification solutions. As cash flow data becomes an increasingly important tool across the lender lifecycle - from acquisition through servicing - you’ll help build cash-flow-based products that enable lenders to approve more borrowers, reduce losses, and reach new segments.
Champion a data-first approach to decision-making across Plaid and help teams use evidence to set direction.
Partner closely with product managers, engineers, and other stakeholders to define problems, shape product strategy, and execute against roadmaps.
Translate ambiguous business and product questions into clear analytics projects, decision frameworks, and measurable outcomes.
Perform ad-hoc and strategic analyses that identify opportunities to improve product performance, user experiences, and business results.
Build and maintain data models, dashboards, core metrics, OKRs, and KPIs that improve visibility into Credit’s systems and quantify progress against goals.
Design and analyze experiments that inform feature launches, iteration, and ship decisions.
Partner on dbt- and Airflow-powered data pipelines and use SQL, Python, Redshift, Databricks, and notebooks to create reliable, scalable analytics.
Identify novel ways to influence top-line OKRs and help stakeholders make thoughtful prioritization, roadmapping, and execution decisions.
Over the next year, shape Credit product strategy, improve product performance and user experience, and contribute to growth of Plaid’s consumer network.
5–8+ years of experience as a Data Scientist or in a related analytics or data-focused role.
Experience as a product data scientist helping grow an early-stage or consumer-facing product, ideally from 0 to 1.
Experience with experimentation, ad-hoc analysis, and strategic insight generation in a product environment.
Strong SQL skills and experience creating metrics that drive alignment and decision-making with stakeholders.
Experience driving data-informed performance improvements for user-facing products.
Experience building or partnering closely on data pipelines using tools such as Airflow and dbt.
A track record of identifying novel ways to impact a top-line OKR and influencing stakeholders on prioritization, roadmapping, and/or execution.
Strong communication skills and the ability to explain analytical methods, tradeoffs, and recommendations to product managers, engineers, and other cross-functional partners.
Fintech experience, including experience working with raw fintech or financial transaction data.
Experience with causal inference or machine learning.
Python proficiency.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\nSENIOR DATA SCIENTIST - NETWORK VALUE (CREDIT)\n\nThe Network Value Data Science team is helping Plaid build an industry-leading fintech consumer network with best-in-class products and user experiences. We are a product analytics team embedded in key product areas across Plaid. We support some of Plaid’s most important OKRs and help execute on product roadmaps. We translate ambiguous product questions into tractable analysis, serve as analytical thought partners throughout the org, identify opportunities to build better products, and champion a data-first decision-making approach everywhere we go.\n\nYou’ll be a Data Scientist supporting Credit, a critical product area within Plaid’s Network Value portfolio. You’ll become a data and analytical thought partner to product managers, engineers, and cross-functional stakeholders, helping shape Credit product strategy, improve product performance and user experience, and grow Plaid’s consumer network. You’ll translate business questions into analytics projects, perform ad-hoc and strategic analysis, improve visibility into core systems through data modeling and dashboarding, create OKRs and KPIs tied to business goals and user experiences, and support feature-shipping decisions through experimentation. You’ll also work with SQL, Python, Redshift, Databricks, notebooks, dbt, and Airflow to enable trustworthy analytics and scalable reporting.\n\nToday, Plaid’s Credit business primarily supports income and asset verification solutions. As cash flow data becomes an increasingly important tool across the lender lifecycle - from acquisition through servicing - you’ll help build cash-flow-based products that enable lenders to approve more borrowers, reduce losses, and reach new segments.\n\n\n\n\nWHAT EXCITES YOU\n\n - Champion a data-first approach to decision-making across Plaid and help teams use evidence to set direction.\n\n - Partner closely with product managers, engineers, and other stakeholders to define problems, shape product strategy, and execute against roadmaps.\n\n - Translate ambiguous business and product questions into clear analytics projects, decision frameworks, and measurable outcomes.\n\n - Perform ad-hoc and strategic analyses that identify opportunities to improve product performance, user experiences, and business results.\n\n - Build and maintain data models, dashboards, core metrics, OKRs, and KPIs that improve visibility into Credit’s systems and quantify progress against goals.\n\n - Design and analyze experiments that inform feature launches, iteration, and ship decisions.\n\n - Partner on dbt- and Airflow-powered data pipelines and use SQL, Python, Redshift, Databricks, and notebooks to create reliable, scalable analytics.\n\n - Identify novel ways to influence top-line OKRs and help stakeholders make thoughtful prioritization, roadmapping, and execution decisions.\n\n - Over the next year, shape Credit product strategy, improve product performance and user experience, and contribute to growth of Plaid’s consumer network.\n\n\n\nWHAT EXCITES US\n\n\nMUST-HAVE QUALIFICATIONS\n\n - 5–8+ years of experience as a Data Scientist or in a related analytics or data-focused role.\n\n - Experience as a product data scientist helping grow an early-stage or consumer-facing product, ideally from 0 to 1.\n\n - Experience with experimentation, ad-hoc analysis, and strategic insight generation in a product environment.\n\n - Strong SQL skills and experience creating metrics that drive alignment and decision-making with stakeholders.\n\n - Experience driving data-informed performance improvements for user-facing products.\n\n - Experience building or partnering closely on data pipelines using tools such as Airflow and dbt.\n\n - A track record of identifying novel ways to impact a top-line OKR and influencing stakeholders on prioritization, roadmapping, and/or execution.\n\n - Strong communication skills and the ability to explain analytical methods, tradeoffs, and recommendations to product managers, engineers, and other cross-functional partners.\n\n\nNICE-TO-HAVE QUALIFICATIONS\n\n - Fintech experience, including experience working with raw fintech or financial transaction data.\n\n - Experience with causal inference or machine learning.\n\n - Python proficiency.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"f3d63f67-d689-469b-b6fc-e88301496ee3","title":"Integrations Operations Engineer","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-08-28T18:06:50.053+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/f3d63f67-d689-469b-b6fc-e88301496ee3","applyUrl":"https://jobs.ashbyhq.com/plaid/f3d63f67-d689-469b-b6fc-e88301496ee3/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The Integrations Operations Engineering (IOE) team strengthens Plaid's network with financial institutions by directly resolving integration issues to increase the reliability and quality of data, and by building new integrations to grow our financial network.
We sit at the nexus of engineering, a deep understanding of Plaid's products and customers, and direct financial-institution relationships: we write and ship the code that keeps connectivity healthy, we use data to focus on the issues with the greatest customer impact, and we work directly with data partners (the financial institutions and platforms themselves) to resolve the problems that can't be fixed from our side alone.
The team plays a mission-critical role in ensuring industry-leading connectivity so our customers can meet ever-expanding financial-services use cases and reach as many users as possible.
Investigate and resolve the highest-impact integration issues by writing maintainable, tested code and deploying it to production, then monitor for regression or degradation after your changes ship.
Prioritize by customer impact. The team runs a business-value-based prioritization model that automatically scores and ranks incoming issues by their impact on Plaid's clients and users. You'll understand how that prioritization works, be able to dig in and scope an individual issue's impact more granularly when needed (which clients, users, and items are affected), and help improve the prioritization model over time.
Escalate to and work directly with Data Partners when the source of the issue is with the financial institution or platform by diagnosing, packaging a clear reproducible case, and driving the issue to resolution, oftentimes working alongside our internal Data Partner Relationships (DPR) team.
Apply mitigation techniques to keep integration traffic flowing, spanning internal tooling and configuration changes and external outreach.
Give and receive code review, acting as owners of the integrations codebase .
Handle escalations from other internal teams with appropriate prioritization, and provide expert insight into how Plaid integrations work.
Meet a best-effort SLA on Business-Critical issues, where speed and clear communication matter most.
Maintain the integrations issue backlog through triage and periodic auditing, and continually improve the team's processes and tooling.
Occasionally build new integrations with a new financial institution or platform when the impact justifies it.
Rotate through the team's own integrations on-call to maintain uptime of Plaid's integrations.
2+ years in a highly technical role, e.g. software engineering, technical support engineering, or a similar hands-on technical function.
Experience developing web services and APIs, or clients/integrations that interface with them.
Strong troubleshooting/debugging instincts - you enjoy investigating complex issues you've never seen before and driving them to root cause.
A customer-first attitude and strong sense of empathy - you instinctively ask \"how many customers does this affect and how badly?\" before deciding what to do.
An analytical, data-oriented approach to problem-solving - comfort slicing data (SQL or similar) to scope impact and prioritize.
Excellent written and verbal communication - you can explain a technical problem clearly to a highly technical eng team and to an external data partner, and advocate for a fix.
A proven ability to identify and improve processes and increase efficiency.
A track record of resolving a high volume of technical issues with both quality and speed.
Familiarity or experience with TypeScript, NodeJS, SQL, and/or Golang.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nThe Integrations Operations Engineering (IOE) team strengthens Plaid's network with financial institutions by directly resolving integration issues to increase the reliability and quality of data, and by building new integrations to grow our financial network. \n\nWe sit at the nexus of engineering, a deep understanding of Plaid's products and customers, and direct financial-institution relationships: we write and ship the code that keeps connectivity healthy, we use data to focus on the issues with the greatest customer impact, and we work directly with data partners (the financial institutions and platforms themselves) to resolve the problems that can't be fixed from our side alone. \n\nThe team plays a mission-critical role in ensuring industry-leading connectivity so our customers can meet ever-expanding financial-services use cases and reach as many users as possible.\n\n\n\nWHAT YOU'LL DO\n\n - Investigate and resolve the highest-impact integration issues by writing maintainable, tested code and deploying it to production, then monitor for regression or degradation after your changes ship.\n\n - Prioritize by customer impact. The team runs a business-value-based prioritization model that automatically scores and ranks incoming issues by their impact on Plaid's clients and users. You'll understand how that prioritization works, be able to dig in and scope an individual issue's impact more granularly when needed (which clients, users, and items are affected), and help improve the prioritization model over time.\n\n - Escalate to and work directly with Data Partners when the source of the issue is with the financial institution or platform by diagnosing, packaging a clear reproducible case, and driving the issue to resolution, oftentimes working alongside our internal Data Partner Relationships (DPR) team.\n\n - Apply mitigation techniques to keep integration traffic flowing, spanning internal tooling and configuration changes and external outreach.\n\n - Give and receive code review, acting as owners of the integrations codebase .\n\n - Handle escalations from other internal teams with appropriate prioritization, and provide expert insight into how Plaid integrations work.\n\n - Meet a best-effort SLA on Business-Critical issues, where speed and clear communication matter most.\n\n - Maintain the integrations issue backlog through triage and periodic auditing, and continually improve the team's processes and tooling.\n\n - Occasionally build new integrations with a new financial institution or platform when the impact justifies it.\n\n - Rotate through the team's own integrations on-call to maintain uptime of Plaid's integrations.\n\n\n\nWHAT EXCITES US\n\n - 2+ years in a highly technical role, e.g. software engineering, technical support engineering, or a similar hands-on technical function.\n\n - Experience developing web services and APIs, or clients/integrations that interface with them.\n\n - Strong troubleshooting/debugging instincts - you enjoy investigating complex issues you've never seen before and driving them to root cause.\n\n - A customer-first attitude and strong sense of empathy - you instinctively ask \"how many customers does this affect and how badly?\" before deciding what to do.\n\n - An analytical, data-oriented approach to problem-solving - comfort slicing data (SQL or similar) to scope impact and prioritize.\n\n - Excellent written and verbal communication - you can explain a technical problem clearly to a highly technical eng team and to an external data partner, and advocate for a fix.\n\n - A proven ability to identify and improve processes and increase efficiency.\n\n - A track record of resolving a high volume of technical issues with both quality and speed.\n\n - Familiarity or experience with TypeScript, NodeJS, SQL, and/or Golang.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"c8b30f30-b47f-4ecb-a353-100d914c6f7f","title":"Technical Recruiter","department":"All Departments","team":"Talent","employmentType":"FullTime","location":"Remote United States","secondaryLocations":[],"publishedAt":"2026-09-29T17:33:26.525+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/c8b30f30-b47f-4ecb-a353-100d914c6f7f","applyUrl":"https://jobs.ashbyhq.com/plaid/c8b30f30-b47f-4ecb-a353-100d914c6f7f/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Role Description
We are hiring a Technical Recruiter to support Plaid’s growing Engineering organization. You will own full-cycle recruiting across a few GenSWE pipelines.
As a full-cycle recruiter, you will partner closely with technical and business leaders to drive searches from sourcing through close. You will build and manage high-quality pipelines, design and execute recruiting strategies, and provide data-driven insights that guide hiring decisions. You will act as a trusted advisor to your stakeholders while championing a candidate-first experience that reflects Plaid’s values and high standards.
This is a high-impact, high-visibility opportunity where your work will directly influence how Plaid builds its technical organization and scales to meet ambitious goals.
Responsibilities:
Own full-cycle recruiting for GenSWE roles, from sourcing and outreach through final rounds and offer close.
Build, manage, and nurture diverse candidate pipelines through creative sourcing, networking, and market research.
Act as a trusted advisor to hiring managers, providing data, market insights, and structured feedback to guide decision-making.
Lead candidate debriefs, manage closing strategies, and ensure decisions align with Plaid’s hiring bar and candidate experience standards.
Track and analyze recruiting metrics to identify bottlenecks, improve funnel conversion, and enhance efficiency.
Collaborate with sourcers, coordinators, and cross-functional partners to deliver a consistent and seamless candidate experience.
Represent Plaid’s culture and mission authentically throughout the recruiting process.
Qualifications
4 to 6 years of full-cycle recruiting experience, including experience hiring technical talent in-house.
Strong sourcing capability with experience identifying and engaging engineering, data, or security candidates in competitive markets.
Proven success partnering with senior technical stakeholders to shape hiring decisions and influence outcomes.
Deep understanding of technical roles and disciplines, including fluency in Full Stack or Backend skill sets.
Skilled closer with experience negotiating offers and managing candidate relationships through final stages.
Data-driven mindset; comfortable using recruiting metrics and market insights to inform decisions and recommend process improvements.
Candidate-first approach with a focus on empathy, transparency, and consistent communication.
Preferred Qualifications
Exposure to fintech, SaaS, or high-growth technology recruiting environments.
Experience in an embedded or client lead recruiting model, acting as a strategic partner to hiring teams.
Familiarity with inclusive hiring practices and experience building diverse technical pipelines.
Demonstrated success improving recruiting programs or playbooks that enhance candidate experience and process scalability.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\n\nRole Description\n\nWe are hiring a Technical Recruiter to support Plaid’s growing Engineering organization. You will own full-cycle recruiting across a few GenSWE pipelines.\n\n\n\nAs a full-cycle recruiter, you will partner closely with technical and business leaders to drive searches from sourcing through close. You will build and manage high-quality pipelines, design and execute recruiting strategies, and provide data-driven insights that guide hiring decisions. You will act as a trusted advisor to your stakeholders while championing a candidate-first experience that reflects Plaid’s values and high standards.\n\n\n\nThis is a high-impact, high-visibility opportunity where your work will directly influence how Plaid builds its technical organization and scales to meet ambitious goals.\n\n\n\nResponsibilities:\n\n - Own full-cycle recruiting for GenSWE roles, from sourcing and outreach through final rounds and offer close.\n\n - Build, manage, and nurture diverse candidate pipelines through creative sourcing, networking, and market research.\n\n - Act as a trusted advisor to hiring managers, providing data, market insights, and structured feedback to guide decision-making.\n\n - Lead candidate debriefs, manage closing strategies, and ensure decisions align with Plaid’s hiring bar and candidate experience standards.\n\n - Track and analyze recruiting metrics to identify bottlenecks, improve funnel conversion, and enhance efficiency.\n\n - Collaborate with sourcers, coordinators, and cross-functional partners to deliver a consistent and seamless candidate experience.\n\n - Represent Plaid’s culture and mission authentically throughout the recruiting process.\n\n\n\nQualifications\n\n - 4 to 6 years of full-cycle recruiting experience, including experience hiring technical talent in-house.\n\n - Strong sourcing capability with experience identifying and engaging engineering, data, or security candidates in competitive markets.\n\n - Proven success partnering with senior technical stakeholders to shape hiring decisions and influence outcomes.\n\n - Deep understanding of technical roles and disciplines, including fluency in Full Stack or Backend skill sets.\n\n - Skilled closer with experience negotiating offers and managing candidate relationships through final stages.\n\n - Data-driven mindset; comfortable using recruiting metrics and market insights to inform decisions and recommend process improvements.\n\n - Candidate-first approach with a focus on empathy, transparency, and consistent communication.\n\n\n\nPreferred Qualifications\n\n - Exposure to fintech, SaaS, or high-growth technology recruiting environments.\n\n - Experience in an embedded or client lead recruiting model, acting as a strategic partner to hiring teams.\n\n - Familiarity with inclusive hiring practices and experience building diverse technical pipelines.\n\n - Demonstrated success improving recruiting programs or playbooks that enhance candidate experience and process scalability.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"e7536a96-d3d5-4f20-bbeb-aef633be45e0","title":"Revenue Enablement Leader","department":"All Departments","team":"GTM Operations","employmentType":"FullTime","location":"Remote United States","secondaryLocations":[{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-09-02T22:02:04.323+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"Remote","addressCountry":"United States","addressLocality":"Remote"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/e7536a96-d3d5-4f20-bbeb-aef633be45e0","applyUrl":"https://jobs.ashbyhq.com/plaid/e7536a96-d3d5-4f20-bbeb-aef633be45e0/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The GTM Operations & Strategy team is responsible for productivity and performance improvements across our Go To Market Organisation (Sales, Account Management, Marketing, Professional Services / Support, Partnerships, Sales Development)
The broader GTM Operations team operates in four closely connected teams: RevOps, Incentive Compensation, GTM Technology, and Enablement.
Enablement Team Responsibilities:
Onboarding - All new hires in GTM will go through an onboarding experience driven by the enablement team to set new Plaids up for success in their roles.
Product Enablement - Plaid’s product suite is expanding and rapidly evolving creating a critical need for to ensure our customer facing teams are equipped to bring those solutions to market.
Field Enablement - Partner closely with our revenue teams on strategic enablement initiatives targeted to the specific needs of our segments
Leadership and Skill Development across all teams
As a leader of the Revenue Enablement Team, you will architect and lead our enablement strategy across all customer facing teams at Plaid. This is a highly cross-functional leadership role responsible for accelerating productivity, improving execution quality, and helping our go-to-market organization scale during rapid growth.
Responsibilities
Define and execute Plaid’s long-term Revenue Enablement strategy across all customer-facing functions
Build scalable onboarding and ramp programs that accelerate time-to-productivity for new hires globally
Develop manager enablement programs that improve coaching quality, inspection rigor, and team performance
Partner with Product Marketing and Product teams to operationalize product launches, messaging, competitive positioning, and field readiness
Create and maintain repeatable sales methodologies, playbooks, discovery frameworks, and deal execution best practices
Drive ongoing skills development across enterprise sales, consultative selling, technical solutioning, negotiation, and executive communication
Build enablement infrastructure and operating systems, including content management, LMS strategy, certifications, AI-assisted learning workflows, and knowledge distribution
Establish a measurable enablement operating cadence with clear KPIs tied to ramp time, attainment, productivity, retention, and forecast accuracy
Partner closely with Revenue Operations to identify performance gaps and prioritize enablement investments based on business impact
Develop scalable communication strategies that improve alignment and reduce noise across the GTM organization
Lead and grow a high-performing enablement team while fostering a culture of continuous learning and operational excellence
Serve as a strategic advisor to Revenue leadership on organizational readiness, productivity, and execution effectiveness
Qualifications
Must haves:
10+ years of experience in Revenue Enablement, Sales Enablement, Revenue Productivity, GTM Strategy, or related functions within high-growth technology companies
Experience building and scaling enablement programs for complex, multi-product B2B organizations
Demonstrated success partnering with executive stakeholders across Sales, Product Marketing, Revenue Operations, Finance, and Product
Strong understanding of modern enterprise sales motions, including mid-market and strategic/enterprise GTM models
Proven experience building onboarding, manager enablement, and field readiness programs at scale
Exceptional program management and organizational leadership skills
Strong analytical mindset with experience using metrics and performance data to drive decisions and measure impact
Excellent communication and facilitation skills, with the ability to influence at all levels of the organization
Experience implementing or scaling enablement technologies, LMS platforms, knowledge systems, and AI-enabled workflows
Ability to thrive in fast-moving environments with evolving priorities and ambiguity
Passion for developing people and building high-performing teams
Nice to haves:
Experience in fintech, infrastructure software, AI platforms, or developer-focused technology companies
Familiarity with usage-based or product-led GTM motions
Experience integrating AI tooling into enablement workflows, coaching, or knowledge management
Experience in a quota carrying role
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nThe GTM Operations & Strategy team is responsible for productivity and performance improvements across our Go To Market Organisation (Sales, Account Management, Marketing, Professional Services / Support, Partnerships, Sales Development)\n\nThe broader GTM Operations team operates in four closely connected teams: RevOps, Incentive Compensation, GTM Technology, and Enablement.\n\nEnablement Team Responsibilities:\n\n - Onboarding - All new hires in GTM will go through an onboarding experience driven by the enablement team to set new Plaids up for success in their roles.\n\n - Product Enablement - Plaid’s product suite is expanding and rapidly evolving creating a critical need for to ensure our customer facing teams are equipped to bring those solutions to market.\n\n - Field Enablement - Partner closely with our revenue teams on strategic enablement initiatives targeted to the specific needs of our segments\n\n - Leadership and Skill Development across all teams\n\n\n\nAs a leader of the Revenue Enablement Team, you will architect and lead our enablement strategy across all customer facing teams at Plaid. This is a highly cross-functional leadership role responsible for accelerating productivity, improving execution quality, and helping our go-to-market organization scale during rapid growth.\n\n\n\nResponsibilities\n\n - Define and execute Plaid’s long-term Revenue Enablement strategy across all customer-facing functions\n\n - Build scalable onboarding and ramp programs that accelerate time-to-productivity for new hires globally\n\n - Develop manager enablement programs that improve coaching quality, inspection rigor, and team performance\n\n - Partner with Product Marketing and Product teams to operationalize product launches, messaging, competitive positioning, and field readiness\n\n - Create and maintain repeatable sales methodologies, playbooks, discovery frameworks, and deal execution best practices\n\n - Drive ongoing skills development across enterprise sales, consultative selling, technical solutioning, negotiation, and executive communication\n\n - Build enablement infrastructure and operating systems, including content management, LMS strategy, certifications, AI-assisted learning workflows, and knowledge distribution\n\n - Establish a measurable enablement operating cadence with clear KPIs tied to ramp time, attainment, productivity, retention, and forecast accuracy\n\n - Partner closely with Revenue Operations to identify performance gaps and prioritize enablement investments based on business impact\n\n - Develop scalable communication strategies that improve alignment and reduce noise across the GTM organization\n\n - Lead and grow a high-performing enablement team while fostering a culture of continuous learning and operational excellence\n\n - Serve as a strategic advisor to Revenue leadership on organizational readiness, productivity, and execution effectiveness\n\n\n\nQualifications\n\nMust haves:\n\n - 10+ years of experience in Revenue Enablement, Sales Enablement, Revenue Productivity, GTM Strategy, or related functions within high-growth technology companies\n\n - Experience building and scaling enablement programs for complex, multi-product B2B organizations\n\n - Demonstrated success partnering with executive stakeholders across Sales, Product Marketing, Revenue Operations, Finance, and Product\n\n - Strong understanding of modern enterprise sales motions, including mid-market and strategic/enterprise GTM models\n\n - Proven experience building onboarding, manager enablement, and field readiness programs at scale\n\n - Exceptional program management and organizational leadership skills\n\n - Strong analytical mindset with experience using metrics and performance data to drive decisions and measure impact\n\n - Excellent communication and facilitation skills, with the ability to influence at all levels of the organization\n\n - Experience implementing or scaling enablement technologies, LMS platforms, knowledge systems, and AI-enabled workflows\n\n - Ability to thrive in fast-moving environments with evolving priorities and ambiguity\n\n - Passion for developing people and building high-performing teams\n\nNice to haves:\n\n - Experience in fintech, infrastructure software, AI platforms, or developer-focused technology companies\n\n - Familiarity with usage-based or product-led GTM motions\n\n - Experience integrating AI tooling into enablement workflows, coaching, or knowledge management\n\n - Experience in a quota carrying role\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"eeb094c3-da73-411e-8dda-b3f4ee397f97","title":"Senior Data Engineer","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-09-03T00:40:25.842+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/eeb094c3-da73-411e-8dda-b3f4ee397f97","applyUrl":"https://jobs.ashbyhq.com/plaid/eeb094c3-da73-411e-8dda-b3f4ee397f97/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Making data-driven decisions is key to Plaid's culture. To support that, we need to scale our data systems while maintaining correct and complete data. We provide golden datasets and tooling to teams across engineering, product, and business and help them explore our data quickly and safely to get the data insights they need, which ultimately helps Plaid serve our customers more effectively. In addition, Plaid will not be successful if we can't move quickly. We build the data systems and tools that enable everyone at Plaid to be data-driven, making analytics easy, obvious, and proactive across the company.
Data Engineers heavily leverage SQL and Python to build data workflows that integrate with our Golang applications. We use tools like DBT, Airflow, Redshift, Atlan, and Retool to orchestrate data pipelines and define workflows. We work with engineers, product managers, business intelligence, data analysts, and many other teams to build Plaid's data strategy and a data-first mindset.
You will be in a high impact role that will directly enable business leaders to make faster and more informed business judgements based on the datasets you build. You will have the opportunity to carve out the ownership and scope of internal datasets and visualizations across Plaid which is a currently unowned area that we intend to take over and build SLAs on. You will have the opportunity to learn best practices and up-level your technical skills from our strong DE team and from the broader Data Platform team. You will collaborate with and have strong and cross functional partnerships with literally all teams at Plaid from Engineering to Product to Marketing/Finance etc.
Responsibilities
Understanding different aspects of the Plaid product and strategy to inform golden dataset choices, design and data usage principles.
Have data quality and performance top of mind while designing datasetsLeading key data engineering projects that drive collaboration across the company.
Advocating for adopting industry tools and practices at the right time.
Owning core SQL and python data pipelines that power our data lake and data warehouse.
Well-documented data with defined dataset quality, uptime, and usefulness.
Qualifications
4+ years of dedicated data engineering experience, solving complex data pipelines issues at scale.
You’ve have experience building data models and data pipelines on top of large datasets (in the order of 500TB to petabytes)
You value SQL as a flexible and extensible tool, and are comfortable with modern SQL data orchestration tools like DBT, Mode, and Airflow.
You have experience working with different performant warehouses and data lakes; Snowflake and Databricks.
You have experience building and maintaining batch and realtime pipelines using technologies like Spark, Kafka.
You appreciate the importance of schema design, and can evolve an analytics schema on top of unstructured data.
You are excited to try out new technologies. You like to produce proof-of-concepts that balance technical advancement and user experience and adoption.
You like to get deep in the weeds to manage, deploy, and improve low level data infrastructure.
You are empathetic working with stakeholders. You listen to them, ask the right questions, and collaboratively come up with the best solutions for their needs while balancing infra and business needs.
You are a champion for data privacy and integrity, and always act in the best interest of consumers.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nMaking data-driven decisions is key to Plaid's culture. To support that, we need to scale our data systems while maintaining correct and complete data. We provide golden datasets and tooling to teams across engineering, product, and business and help them explore our data quickly and safely to get the data insights they need, which ultimately helps Plaid serve our customers more effectively. In addition, Plaid will not be successful if we can't move quickly. We build the data systems and tools that enable everyone at Plaid to be data-driven, making analytics easy, obvious, and proactive across the company.\n\nData Engineers heavily leverage SQL and Python to build data workflows that integrate with our Golang applications. We use tools like DBT, Airflow, Redshift, Atlan, and Retool to orchestrate data pipelines and define workflows. We work with engineers, product managers, business intelligence, data analysts, and many other teams to build Plaid's data strategy and a data-first mindset.\n\nYou will be in a high impact role that will directly enable business leaders to make faster and more informed business judgements based on the datasets you build. You will have the opportunity to carve out the ownership and scope of internal datasets and visualizations across Plaid which is a currently unowned area that we intend to take over and build SLAs on. You will have the opportunity to learn best practices and up-level your technical skills from our strong DE team and from the broader Data Platform team. You will collaborate with and have strong and cross functional partnerships with literally all teams at Plaid from Engineering to Product to Marketing/Finance etc.\n\n \n\nResponsibilities\n\n - Understanding different aspects of the Plaid product and strategy to inform golden dataset choices, design and data usage principles.\n\n - Have data quality and performance top of mind while designing datasetsLeading key data engineering projects that drive collaboration across the company.\n\n - Advocating for adopting industry tools and practices at the right time.\n\n - Owning core SQL and python data pipelines that power our data lake and data warehouse.\n\n - Well-documented data with defined dataset quality, uptime, and usefulness.\n\n \n\nQualifications\n\n - 4+ years of dedicated data engineering experience, solving complex data pipelines issues at scale.\n\n - You’ve have experience building data models and data pipelines on top of large datasets (in the order of 500TB to petabytes)\n\n - You value SQL as a flexible and extensible tool, and are comfortable with modern SQL data orchestration tools like DBT, Mode, and Airflow.\n\n - You have experience working with different performant warehouses and data lakes; Snowflake and Databricks.\n\n - You have experience building and maintaining batch and realtime pipelines using technologies like Spark, Kafka.\n\n - You appreciate the importance of schema design, and can evolve an analytics schema on top of unstructured data.\n\n - You are excited to try out new technologies. You like to produce proof-of-concepts that balance technical advancement and user experience and adoption.\n\n - You like to get deep in the weeds to manage, deploy, and improve low level data infrastructure.\n\n - You are empathetic working with stakeholders. You listen to them, ask the right questions, and collaboratively come up with the best solutions for their needs while balancing infra and business needs.\n\n - You are a champion for data privacy and integrity, and always act in the best interest of consumers.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"2bf6dcf7-373d-4bd3-ba62-1e2842f050eb","title":"Onboarding Coordinator","department":"All Departments","team":"Workplace Experience","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-09-11T19:11:31.211+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/2bf6dcf7-373d-4bd3-ba62-1e2842f050eb","applyUrl":"https://jobs.ashbyhq.com/plaid/2bf6dcf7-373d-4bd3-ba62-1e2842f050eb/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The Workplace Experience (WPE) team is responsible for shaping the employee experience at Plaid, ensuring that our workspaces, events, and cultural touchpoints drive connection, collaboration, productivity, and engagement.
Within WPE, the Events & Experiences team brings Plaid's culture to life by designing and executing programs that foster belonging and engagement across both in-office and distributed environments. The team curates a wide range of experiences—from flagship company-wide gatherings to in-office celebrations, DEIB initiatives, virtual events, and milestone moments. They also lead Plaid's in-person onboarding, ensuring every new hire has a meaningful, high-impact introduction to our culture, values, and ways of working.
We're looking for an Onboarding Coordinator to join our Employee Experience team in San Francisco. You'll help create a warm and seamless welcome for new Plaids by coordinating onboarding logistics, supporting new-hire travel, answering questions, and assisting with in-person sessions. You'll also support employee events and programs that help Plaids feel connected, valued, and engaged.
Onboarding
Help create a warm and seamless welcome for new Plaids by coordinating logistics for recurring in-person onboarding cohorts, including calendars, room reservations, materials, supplies, Slack groups, and welcome communications.
Manage and review new hire travel logistics, including reviewing bookings in Brex, following up with new hires who haven't booked, flagging out-of-policy bookings, processing spend limit requests, and coordinating hotel bookings and travel details for non-SF new hires with our T&E partners.
Keep onboarding details accurate and organized by maintaining participant lists, tracking travel and attendance, updating internal resources, and communicating changes to key partners.
Be a friendly and reliable resource for new hires by monitoring and responding to questions in Zendesk within established response times, providing clear and welcoming support, and involving partner teams when needed.
Help bring onboarding days to life by preparing spaces, organizing materials, coordinating meals and supplies, and providing hands-on support to facilitators and new hires.
Lead or facilitate onboarding sessions as needed, creating an engaging and welcoming experience for each new-hire cohort.
Gather feedback and identify opportunities to improve onboarding logistics, communications, and the overall new-hire experience.
Employee Events and Programs
Assist with planning and executing employee events and programs including retreats, Plaiderdays, monthly social hours, holiday parties, onsites, and offsites.
Serve as the first point of contact for employee emails, Slack messages, and support tickets, responding directly or routing inquiries to the appropriate team member.
Keep programs running smoothly by managing important operational details, communicating directly with employees, and providing hands-on support before and during events.
Support and contribute to various programs across the employee journey, helping ensure employees feel valued, engaged, and connected from onboarding through career milestones.
Must-Haves
1–3 years of experience in onboarding, events, employee experience, HR, workplace experience, administrative support, or a related role.
Strong organizational and coordination skills, with the ability to manage multiple tasks, deadlines, and details at once.
Clear, warm, and timely written and verbal communication skills across email, Slack, support tickets, and in-person interactions.
Experience supporting the planning and execution of events, meetings, onboarding programs, or other employee-facing experiences.
Confidence speaking in front of groups and a willingness to facilitate onboarding sessions with training and support.
Strong attention to detail when managing calendars, travel arrangements, participant lists, materials, communications, and other program logistics.
A collaborative mindset and comfort working with partners across teams such as People, Workplace, TechOps, Communications, and Finance.
Ability to provide friendly, solutions-oriented support to new hires and employees while knowing when to involve the appropriate partner.
Comfort working in a fast-paced environment where priorities may shift and processes may continue to evolve.
Commitment to creating inclusive and welcoming experiences for employees from different backgrounds and locations.
Comfort being a visible presence in the San Francisco office three days per week, Tuesday–Thursday, and engaging with employees face-to-face.
Must be able to lift up to 50 pounds.
Nice-to-Haves
Familiarity with tools such as Google Workspace, Slack, Canva, Zendesk, Brex, or event platforms like Epoch or Eventbrite.
Experience supporting employee onboarding, internal events, or other employee-facing programs.
Experience assisting with large-scale or company-wide events, such as retreats, hackathons, or holiday parties.
Experience supporting employees across multiple offices or distributed teams.
Familiarity with employee communications, HR systems, travel coordination, or creating simple internal graphics and event collateral.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\nABOUT THE TEAM\n\nThe Workplace Experience (WPE) team is responsible for shaping the employee experience at Plaid, ensuring that our workspaces, events, and cultural touchpoints drive connection, collaboration, productivity, and engagement.\n\nWithin WPE, the Events & Experiences team brings Plaid's culture to life by designing and executing programs that foster belonging and engagement across both in-office and distributed environments. The team curates a wide range of experiences—from flagship company-wide gatherings to in-office celebrations, DEIB initiatives, virtual events, and milestone moments. They also lead Plaid's in-person onboarding, ensuring every new hire has a meaningful, high-impact introduction to our culture, values, and ways of working.\n\n\n\n\nABOUT THE ROLE\n\nWe're looking for an Onboarding Coordinator to join our Employee Experience team in San Francisco. You'll help create a warm and seamless welcome for new Plaids by coordinating onboarding logistics, supporting new-hire travel, answering questions, and assisting with in-person sessions. You'll also support employee events and programs that help Plaids feel connected, valued, and engaged.\n\n\n\n\nWHAT YOU'LL DO\n\nOnboarding\n\n - Help create a warm and seamless welcome for new Plaids by coordinating logistics for recurring in-person onboarding cohorts, including calendars, room reservations, materials, supplies, Slack groups, and welcome communications.\n\n - Manage and review new hire travel logistics, including reviewing bookings in Brex, following up with new hires who haven't booked, flagging out-of-policy bookings, processing spend limit requests, and coordinating hotel bookings and travel details for non-SF new hires with our T&E partners.\n\n - Keep onboarding details accurate and organized by maintaining participant lists, tracking travel and attendance, updating internal resources, and communicating changes to key partners.\n\n - Be a friendly and reliable resource for new hires by monitoring and responding to questions in Zendesk within established response times, providing clear and welcoming support, and involving partner teams when needed.\n\n - Help bring onboarding days to life by preparing spaces, organizing materials, coordinating meals and supplies, and providing hands-on support to facilitators and new hires.\n\n - Lead or facilitate onboarding sessions as needed, creating an engaging and welcoming experience for each new-hire cohort.\n\n - Gather feedback and identify opportunities to improve onboarding logistics, communications, and the overall new-hire experience.\n\nEmployee Events and Programs\n\n - Assist with planning and executing employee events and programs including retreats, Plaiderdays, monthly social hours, holiday parties, onsites, and offsites.\n\n - Serve as the first point of contact for employee emails, Slack messages, and support tickets, responding directly or routing inquiries to the appropriate team member.\n\n - Keep programs running smoothly by managing important operational details, communicating directly with employees, and providing hands-on support before and during events.\n\n - Support and contribute to various programs across the employee journey, helping ensure employees feel valued, engaged, and connected from onboarding through career milestones.\n\n\nQUALIFICATIONS\n\nMust-Haves\n\n - 1–3 years of experience in onboarding, events, employee experience, HR, workplace experience, administrative support, or a related role.\n\n - Strong organizational and coordination skills, with the ability to manage multiple tasks, deadlines, and details at once.\n\n - Clear, warm, and timely written and verbal communication skills across email, Slack, support tickets, and in-person interactions.\n\n - Experience supporting the planning and execution of events, meetings, onboarding programs, or other employee-facing experiences.\n\n - Confidence speaking in front of groups and a willingness to facilitate onboarding sessions with training and support.\n\n - Strong attention to detail when managing calendars, travel arrangements, participant lists, materials, communications, and other program logistics.\n\n - A collaborative mindset and comfort working with partners across teams such as People, Workplace, TechOps, Communications, and Finance.\n\n - Ability to provide friendly, solutions-oriented support to new hires and employees while knowing when to involve the appropriate partner.\n\n - Comfort working in a fast-paced environment where priorities may shift and processes may continue to evolve.\n\n - Commitment to creating inclusive and welcoming experiences for employees from different backgrounds and locations.\n\n - Comfort being a visible presence in the San Francisco office three days per week, Tuesday–Thursday, and engaging with employees face-to-face.\n\n - Must be able to lift up to 50 pounds.\n\nNice-to-Haves\n\n - Familiarity with tools such as Google Workspace, Slack, Canva, Zendesk, Brex, or event platforms like Epoch or Eventbrite.\n\n - Experience supporting employee onboarding, internal events, or other employee-facing programs.\n\n - Experience assisting with large-scale or company-wide events, such as retreats, hackathons, or holiday parties.\n\n - Experience supporting employees across multiple offices or distributed teams.\n\n - Familiarity with employee communications, HR systems, travel coordination, or creating simple internal graphics and event collateral.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"ceaee97f-480e-439d-8a95-b4f13aacc31a","title":"Technical Support Engineer","department":"All Departments","team":"Product Support","employmentType":"FullTime","location":"London Office","secondaryLocations":[],"publishedAt":"2026-09-04T15:07:18.027+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"E1 6BX","addressRegion":"London","streetAddress":"UK","addressCountry":"United Kingdom","addressLocality":"Remote"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/ceaee97f-480e-439d-8a95-b4f13aacc31a","applyUrl":"https://jobs.ashbyhq.com/plaid/ceaee97f-480e-439d-8a95-b4f13aacc31a/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The Customer Support Team helps customers improve their experience using Plaid Products through collaborative issue resolution.
We are:
Customer-obsessed
Problem Solvers
Technically Savvy
Collaborative
Today, Plaid Support ensures our customers' applications can help their consumers live their best financial lives by ensuring our products continue to operate as expected. We investigate the root cause of integration issues, quantify their scope and impact, and when we can’t fix them ourselves, we work with our Go-to-Market, Engineering, and Product teams to reach a solution.
As we continue to grow, we’re looking for Technical Support Engineers (TSEs) to join the team to help us balance the needs of customers, users and internal stakeholders, while navigating critical technical issues. In this role, you will manage issues from their first symptom to their eventual resolution, communicating with our customers and internal stakeholders throughout the process. People who succeed in this role tend to be empathetic, collaborative, technically minded, and most importantly - customer-centric. They have an interest in learning more about financial services, and are excited to help customers resolve complex issues. TSEs become embedded within engineering teams at Plaid, and we have a high technical bar to ensure that we all speak the same language. Our Support team sets aggressive goals to meet the standards our customers expect, and we collaborate cross-functionally with our Engineering, Product, Financial Access, and Go-to-Market teams in order to achieve these goals.
Responsibilities:
Interface with customers via Zendesk tickets
Troubleshoot customer issues using internal tools and documentation and escalate to Engineering or Partnership teams for resolution
Work on projects with other TSE’s to improve internal and external processes
Respond to 10+ customer tickets per day, meeting quality standards
Contribute to brainstorming and project execution (tooling, documentation, process improvements)
Assist GTM teams with customer escalations
Collaborate with EPD teams on issue resolution
Qualifications:
2+ years of experience in a customer-facing role
6+ months of experience working with REST APIs, SQL, CSS, HTML and a coding language (Javascript or Python)
Knowledge of ticketing systems and tools (e.g. Zendesk, Linear), and data visualizations (e.g. Databricks)
Preferred: 6+ months of experience supporting technical projects and/or process improvement
Genuine interest and passion for Support
Commitment to providing a world-class customer experience
Strong written and verbal communication
Self-starter mentality and ability to work independently
Effective time management and ability to balance multiple priorities
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nThe Customer Support Team helps customers improve their experience using Plaid Products through collaborative issue resolution.\n\nWe are:\n\n - Customer-obsessed\n\n - Problem Solvers\n\n - Technically Savvy\n\n - Collaborative\n\nToday, Plaid Support ensures our customers' applications can help their consumers live their best financial lives by ensuring our products continue to operate as expected. We investigate the root cause of integration issues, quantify their scope and impact, and when we can’t fix them ourselves, we work with our Go-to-Market, Engineering, and Product teams to reach a solution.\n\nAs we continue to grow, we’re looking for Technical Support Engineers (TSEs) to join the team to help us balance the needs of customers, users and internal stakeholders, while navigating critical technical issues. In this role, you will manage issues from their first symptom to their eventual resolution, communicating with our customers and internal stakeholders throughout the process. People who succeed in this role tend to be empathetic, collaborative, technically minded, and most importantly - customer-centric. They have an interest in learning more about financial services, and are excited to help customers resolve complex issues. TSEs become embedded within engineering teams at Plaid, and we have a high technical bar to ensure that we all speak the same language. Our Support team sets aggressive goals to meet the standards our customers expect, and we collaborate cross-functionally with our Engineering, Product, Financial Access, and Go-to-Market teams in order to achieve these goals.\n\nResponsibilities: \n\n - Interface with customers via Zendesk tickets\n\n - Troubleshoot customer issues using internal tools and documentation and escalate to Engineering or Partnership teams for resolution\n\n - Work on projects with other TSE’s to improve internal and external processes\n\n - Respond to 10+ customer tickets per day, meeting quality standards\n\n - Contribute to brainstorming and project execution (tooling, documentation, process improvements)\n\n - Assist GTM teams with customer escalations\n\n - Collaborate with EPD teams on issue resolution\n\nQualifications: \n\n - 2+ years of experience in a customer-facing role\n\n - 6+ months of experience working with REST APIs, SQL, CSS, HTML and a coding language (Javascript or Python)\n\n - Knowledge of ticketing systems and tools (e.g. Zendesk, Linear), and data visualizations (e.g. Databricks)\n\n - Preferred: 6+ months of experience supporting technical projects and/or process improvement\n\n - Genuine interest and passion for Support\n\n - Commitment to providing a world-class customer experience\n\n - Strong written and verbal communication\n\n - Self-starter mentality and ability to work independently\n\n - Effective time management and ability to balance multiple priorities\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"c85370cf-7391-4307-9757-42f2ee25b98a","title":"Senior Data Scientist - Embedded Insights","department":"All Departments","team":"Data","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-09-10T19:33:13.989+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/c85370cf-7391-4307-9757-42f2ee25b98a","applyUrl":"https://jobs.ashbyhq.com/plaid/c85370cf-7391-4307-9757-42f2ee25b98a/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
At Embedded Insights, we find the best machine learning opportunities for external products and internal systems, and collaborate with cross-functional partners to bring them to life.
We are a central team of Machine Learning Engineers and Data Scientists. We embed with partner teams to build and apply machine learning models that improve internal decision-making and power the Plaid product suite.
You will be the first Data Scientist on the Embedded Insights team, part of Plaid’s Data organization. You will establish the analytics and metrics backbone for a team supporting a diverse set of internal and external products.
You will help drive better decision-making, support machine learning model development, and contribute directly to the health of the Plaid network and the quality of Plaid’s products.
Your day-to-day work will include:
Analyzing entities across the Plaid network to understand behavior and identify opportunities, anomalies, and risks.
Creating foundational metrics, dashboards, and monitoring systems that provide a clear view of network health and machine learning model performance.
Evaluating the value and performance of machine learning models using customer and internal data.
Identifying opportunities to improve existing models and translating findings into clear, actionable narratives for product and engineering leaders.
Designing experiments, defining success metrics and guardrails, analyzing results, and communicating recommendations to stakeholders.
Analyzing Plaid product and customer data to identify opportunities for product improvement and expansion.
Partnering with cross-functional teams to build reliable data models and analytics workflows.
Applying quantitative analysis, data mining, and data visualization to help keep the Plaid network healthy and improve our product suite.
Informing and influencing product and engineering teams through rigorous analysis, thoughtful presentations, and clear recommendations.
Turning ambiguous business questions into structured analytical approaches and measurable outcomes.
Helping shape long-term data science and machine learning roadmaps, including how teams iterate, evaluate, and make decisions.
Establishing analytics practices and frameworks from the ground up as the team’s first Data Scientist.
Championing a data-first approach to decision-making across Plaid.
6+ years of industry experience in Data Science or a related analytics role.
Deep familiarity with SQL and data visualization tools.
Understanding of modern machine learning techniques, such as classification, clustering, and optimization.
Experience evaluating model performance, identifying opportunities for improvement, and connecting technical results to business outcomes.
Proven ability to tailor analytical solutions to business problems while working with cross-functional partners.
Ability to code and iterate independently in Python, particularly for exploratory data analysis.
Strong written and verbal communication skills, including the ability to explain analytical methods, tradeoffs, and recommendations to technical and non-technical audiences.
Experience building or partnering on data pipelines using dbt or Airflow is a plus.
Bachelor’s degree or equivalent work experience in Computer Science, Statistics, Engineering, Economics, or a closely related field.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\nABOUT THE TEAM\n\nAt Embedded Insights, we find the best machine learning opportunities for external products and internal systems, and collaborate with cross-functional partners to bring them to life.\n\nWe are a central team of Machine Learning Engineers and Data Scientists. We embed with partner teams to build and apply machine learning models that improve internal decision-making and power the Plaid product suite.\n\n\n\nABOUT THE ROLE\n\nYou will be the first Data Scientist on the Embedded Insights team, part of Plaid’s Data organization. You will establish the analytics and metrics backbone for a team supporting a diverse set of internal and external products.\n\nYou will help drive better decision-making, support machine learning model development, and contribute directly to the health of the Plaid network and the quality of Plaid’s products.\n\nYour day-to-day work will include:\n\n - Analyzing entities across the Plaid network to understand behavior and identify opportunities, anomalies, and risks.\n\n - Creating foundational metrics, dashboards, and monitoring systems that provide a clear view of network health and machine learning model performance.\n\n - Evaluating the value and performance of machine learning models using customer and internal data.\n\n - Identifying opportunities to improve existing models and translating findings into clear, actionable narratives for product and engineering leaders.\n\n - Designing experiments, defining success metrics and guardrails, analyzing results, and communicating recommendations to stakeholders.\n\n - Analyzing Plaid product and customer data to identify opportunities for product improvement and expansion.\n\n - Partnering with cross-functional teams to build reliable data models and analytics workflows.\n\n\n\nWHAT EXCITES YOU\n\n - Applying quantitative analysis, data mining, and data visualization to help keep the Plaid network healthy and improve our product suite.\n\n - Informing and influencing product and engineering teams through rigorous analysis, thoughtful presentations, and clear recommendations.\n\n - Turning ambiguous business questions into structured analytical approaches and measurable outcomes.\n\n - Helping shape long-term data science and machine learning roadmaps, including how teams iterate, evaluate, and make decisions.\n\n - Establishing analytics practices and frameworks from the ground up as the team’s first Data Scientist.\n\n - Championing a data-first approach to decision-making across Plaid.\n\n\n\nWHAT EXCITES US\n\n - 6+ years of industry experience in Data Science or a related analytics role.\n\n - Deep familiarity with SQL and data visualization tools.\n\n - Understanding of modern machine learning techniques, such as classification, clustering, and optimization.\n\n - Experience evaluating model performance, identifying opportunities for improvement, and connecting technical results to business outcomes.\n\n - Proven ability to tailor analytical solutions to business problems while working with cross-functional partners.\n\n - Ability to code and iterate independently in Python, particularly for exploratory data analysis.\n\n - Strong written and verbal communication skills, including the ability to explain analytical methods, tradeoffs, and recommendations to technical and non-technical audiences.\n\n - Experience building or partnering on data pipelines using dbt or Airflow is a plus.\n\n - Bachelor’s degree or equivalent work experience in Computer Science, Statistics, Engineering, Economics, or a closely related field.\n\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"d2c9d8b1-0428-4fdf-8b00-fd3ea28271b3","title":"GTM Compliance Analyst","department":"All Departments","team":"Legal","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"Raleigh Office","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-09-11T19:27:20.545+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/d2c9d8b1-0428-4fdf-8b00-fd3ea28271b3","applyUrl":"https://jobs.ashbyhq.com/plaid/d2c9d8b1-0428-4fdf-8b00-fd3ea28271b3/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The Compliance team is responsible for ensuring Compliance at Plaid with all the laws and regulations that apply to us, as well as our internal policies. We help make sure Plaid stays within the bounds of our legal obligations, and partner with business stakeholders to build processes and systems to demonstrate our compliance.
Role Description
As a GTM Compliance Analyst, you’ll help Plaid evaluate and onboard customers in a way that supports growth while protecting the company from regulatory and compliance risk.
You’ll review prospective and existing customer deals, assess customer business models and use cases, conduct risk-based diligence, and determine when additional conditions, approvals, or escalations are needed.
You’ll work closely with Sales, Account Management, Legal, Product, and Customer Oversight to translate complex requirements into practical guidance and keep deals moving.
You’ll also help build the playbooks, workflows, and reporting needed to make GTM compliance more consistent and scalable as Plaid expands into new products, customer segments, and regulated use cases.
Responsibilities
Review prospective and existing customer deals for regulatory, licensing, policy risk, with a focus on the customer's business model, use case, product configuration, geography, and regulated activities.
Conduct onboarding and enhanced diligence for higher-risk customers or use cases, including gathering and evaluating relevant licenses, registrations, policies, ownership information, and other supporting documentation.
Partner with Sales, Account Management, Legal, Product, Risk Operations, and other stakeholders to identify compliance requirements, resolve open questions, and develop practical risk mitigations or approval conditions.
Document compliance decisions, rationale, conditions, and escalations in a clear and auditable manner.
Track open onboarding conditions, approvals, renewals, and other post-deal compliance obligations to ensure timely follow-through.
Support reviews of regulated or higher-risk segments, including gaming and other industries where licensing or jurisdiction-specific requirements may apply.
Research and interpret regulatory and licensing requirements relevant to customer activities, products, and markets, escalating novel or complex issues to subject-matter experts as appropriate.
Develop and maintain GTM compliance playbooks, risk-tiering frameworks, decision trees, intake requirements, and escalation paths.
Identify recurring deal or onboarding issues and partner with cross-functional teams to improve policies, controls, tooling, training, and customer-facing guidance.
Provide training and office-hours support to GTM teams so they understand when to engage Compliance and how to gather the information needed for efficient reviews.
Build reporting and metrics on review volume, turnaround times, risk themes, escalations, and outcomes to help Compliance and GTM leadership identify trends and prioritize improvements.
Qualifications
4–6 years of experience in Compliance, Legal, Risk, Operations, or a related function, preferably in fintech, financial services, payments, technology, or another regulated industry.
Experience conducting risk-based reviews (customer, partner, onboarding, or deal-level) and translating regulatory or policy requirements into clear, actionable guidance for business teams.
Strong judgment and analytical skills, including the ability to assess incomplete or ambiguous fact patterns, identify material compliance risks, and recommend practical mitigations.
Exceptional written and verbal communication skills, with the ability to explain compliance requirements clearly to GTM stakeholders and document decisions for auditability.
Proven ability to collaborate with Sales, Account Management, Legal, Product, Customer Oversight, Operations, and other cross-functional partners.
Strong organizational and project-management skills, with the ability to manage multiple reviews, escalations, and deadlines at once.
Self-motivated, detail-oriented, and comfortable operating in a fast-paced environment with evolving processes.
Preferred Qualifications
Experience with customer onboarding, KYB/KYC, enhanced due diligence, restricted-business reviews, licensing analysis, third-party or partner risk, or deal-desk/commercial compliance.
Experience supporting higher-risk or regulated segments such as gaming, lending, crypto, payments, money transmission, marketplaces, or financial institutions.
Experience supporting compliance or licensing for regulated gaming businesses, including sports betting, iGaming, casino, DFS, ADW, or poker.
Familiarity with gaming regulatory frameworks and multi-jurisdictional licensing requirements.
Experience with gaming license applications, renewals, regulatory approvals, or customer diligence for licensed gaming operators, vendors, or service providers.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\n\nThe Compliance team is responsible for ensuring Compliance at Plaid with all the laws and regulations that apply to us, as well as our internal policies. We help make sure Plaid stays within the bounds of our legal obligations, and partner with business stakeholders to build processes and systems to demonstrate our compliance.\n\n\n\nRole Description\n\nAs a GTM Compliance Analyst, you’ll help Plaid evaluate and onboard customers in a way that supports growth while protecting the company from regulatory and compliance risk.\n\nYou’ll review prospective and existing customer deals, assess customer business models and use cases, conduct risk-based diligence, and determine when additional conditions, approvals, or escalations are needed.\n\n\n\nYou’ll work closely with Sales, Account Management, Legal, Product, and Customer Oversight to translate complex requirements into practical guidance and keep deals moving.\n\n\n\nYou’ll also help build the playbooks, workflows, and reporting needed to make GTM compliance more consistent and scalable as Plaid expands into new products, customer segments, and regulated use cases.\n\n\n\nResponsibilities\n\n - Review prospective and existing customer deals for regulatory, licensing, policy risk, with a focus on the customer's business model, use case, product configuration, geography, and regulated activities.\n\n - Conduct onboarding and enhanced diligence for higher-risk customers or use cases, including gathering and evaluating relevant licenses, registrations, policies, ownership information, and other supporting documentation.\n\n - Partner with Sales, Account Management, Legal, Product, Risk Operations, and other stakeholders to identify compliance requirements, resolve open questions, and develop practical risk mitigations or approval conditions.\n\n - Document compliance decisions, rationale, conditions, and escalations in a clear and auditable manner.\n\n - Track open onboarding conditions, approvals, renewals, and other post-deal compliance obligations to ensure timely follow-through.\n\n - Support reviews of regulated or higher-risk segments, including gaming and other industries where licensing or jurisdiction-specific requirements may apply.\n\n - Research and interpret regulatory and licensing requirements relevant to customer activities, products, and markets, escalating novel or complex issues to subject-matter experts as appropriate.\n\n - Develop and maintain GTM compliance playbooks, risk-tiering frameworks, decision trees, intake requirements, and escalation paths.\n\n - Identify recurring deal or onboarding issues and partner with cross-functional teams to improve policies, controls, tooling, training, and customer-facing guidance.\n\n - Provide training and office-hours support to GTM teams so they understand when to engage Compliance and how to gather the information needed for efficient reviews.\n\n - Build reporting and metrics on review volume, turnaround times, risk themes, escalations, and outcomes to help Compliance and GTM leadership identify trends and prioritize improvements.\n\n\n\nQualifications\n\n - 4–6 years of experience in Compliance, Legal, Risk, Operations, or a related function, preferably in fintech, financial services, payments, technology, or another regulated industry.\n\n - Experience conducting risk-based reviews (customer, partner, onboarding, or deal-level) and translating regulatory or policy requirements into clear, actionable guidance for business teams.\n\n - Strong judgment and analytical skills, including the ability to assess incomplete or ambiguous fact patterns, identify material compliance risks, and recommend practical mitigations.\n\n - Exceptional written and verbal communication skills, with the ability to explain compliance requirements clearly to GTM stakeholders and document decisions for auditability.\n\n - Proven ability to collaborate with Sales, Account Management, Legal, Product, Customer Oversight, Operations, and other cross-functional partners.\n\n - Strong organizational and project-management skills, with the ability to manage multiple reviews, escalations, and deadlines at once.\n\n - Self-motivated, detail-oriented, and comfortable operating in a fast-paced environment with evolving processes.\n\n\n\nPreferred Qualifications\n\n - Experience with customer onboarding, KYB/KYC, enhanced due diligence, restricted-business reviews, licensing analysis, third-party or partner risk, or deal-desk/commercial compliance.\n\n - Experience supporting higher-risk or regulated segments such as gaming, lending, crypto, payments, money transmission, marketplaces, or financial institutions.\n\n - Experience supporting compliance or licensing for regulated gaming businesses, including sports betting, iGaming, casino, DFS, ADW, or poker.\n\n - Familiarity with gaming regulatory frameworks and multi-jurisdictional licensing requirements.\n\n - Experience with gaming license applications, renewals, regulatory approvals, or customer diligence for licensed gaming operators, vendors, or service providers.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"a1db9566-d51d-495e-9e87-4d57ac307d3c","title":"Senior Machine Learning Engineer - Embedded Insights","department":"All Departments","team":"Data","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-09-10T19:13:03.694+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/a1db9566-d51d-495e-9e87-4d57ac307d3c","applyUrl":"https://jobs.ashbyhq.com/plaid/a1db9566-d51d-495e-9e87-4d57ac307d3c/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The Embedded Insights team supports Plaid’s mission to build a world-class suite of intelligence products. We identify the best opportunities to use machine learning in Plaid products, prove out those opportunities, and collaborate with cross-functional partners to turn them into real-world production systems.
As a Senior Machine Learning Engineer on Embedded Insights, you will help shape Plaid’s future by building machine learning-powered products and features. You will initially support the Plaid App, working on a 0-to-1 consumer-facing product and helping establish product-market fit for a new business line.
You will work closely with product managers, data scientists, engineers, customers, and other machine learning engineers to translate ambiguous opportunities into effective ML systems that create measurable customer value.
In supporting the Plaid App, you will:
Build machine learning-based features for a 0-to-1 consumer-facing product.
Partner with product managers to translate ambiguous business requirements into machine learning problems and influence product strategy and roadmap decisions.
Rapidly iterate and experiment to help drive product-market fit for a new business line.
Work with Data Scientists to define success metrics and guardrails for new machine learning features.
Partner with MLEs across product areas to build effective data feedback loops.
As a member of the broader Embedded Insights team, you will:
Analyze Plaid’s unique datasets to identify high-impact opportunities for machine learning and complete proofs of concept to validate them.
Embed with product teams and work closely with product and engineering partners to productionize models and deploy them in real-world, customer-facing products.
Optimize and maintain the health of existing models by developing new features, identifying effective retraining cadences, and creating metrics, alerts, and dashboards to monitor performance.
Communicate technical decisions, tradeoffs, and system behavior clearly to both technical and non-technical partners.
Shaping Plaid’s future as intelligence products become a core part of the company’s value proposition.
Working with one of the industry’s most unique datasets and helping define how Plaid can use it to create customer value.
Identifying and validating new machine learning opportunities across Plaid’s product suite.
Working across multiple product areas and developing a deep understanding of Plaid’s products and customers.
Building products that empower millions of people to achieve greater financial freedom and opportunity.
Working closely with customers to ensure products meet their needs and demonstrate meaningful impact.
Joining a high-ownership team where the greenfield opportunity is substantial.
6+ years of experience in machine learning, including deploying models into real-world, customer-facing systems.
High agency and creativity, with experience identifying, defining, and proposing high-impact machine learning opportunities.
Ability to analyze large and complex financial datasets and derive actionable insights.
Experience taking machine learning systems from experimentation or proof of concept through production and ongoing improvement.
Proficiency in SQL and Python, as well as data visualization and analysis tools.
Ability to clearly communicate complex technical systems, decisions, tradeoffs, and outcomes to cross-functional partners.
Advanced degree or equivalent work experience in Statistics, Economics, Mathematics, Data Science, or a related field.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\nABOUT THE TEAM\n\nThe Embedded Insights team supports Plaid’s mission to build a world-class suite of intelligence products. We identify the best opportunities to use machine learning in Plaid products, prove out those opportunities, and collaborate with cross-functional partners to turn them into real-world production systems.\n\n\n\nABOUT THE ROLE\n\nAs a Senior Machine Learning Engineer on Embedded Insights, you will help shape Plaid’s future by building machine learning-powered products and features. You will initially support the Plaid App, working on a 0-to-1 consumer-facing product and helping establish product-market fit for a new business line.\n\nYou will work closely with product managers, data scientists, engineers, customers, and other machine learning engineers to translate ambiguous opportunities into effective ML systems that create measurable customer value.\n\nIn supporting the Plaid App, you will:\n\n - Build machine learning-based features for a 0-to-1 consumer-facing product.\n\n - Partner with product managers to translate ambiguous business requirements into machine learning problems and influence product strategy and roadmap decisions.\n\n - Rapidly iterate and experiment to help drive product-market fit for a new business line.\n\n - Work with Data Scientists to define success metrics and guardrails for new machine learning features.\n\n - Partner with MLEs across product areas to build effective data feedback loops.\n\nAs a member of the broader Embedded Insights team, you will:\n\n - Analyze Plaid’s unique datasets to identify high-impact opportunities for machine learning and complete proofs of concept to validate them.\n\n - Embed with product teams and work closely with product and engineering partners to productionize models and deploy them in real-world, customer-facing products.\n\n - Optimize and maintain the health of existing models by developing new features, identifying effective retraining cadences, and creating metrics, alerts, and dashboards to monitor performance.\n\n - Communicate technical decisions, tradeoffs, and system behavior clearly to both technical and non-technical partners.\n\n\n\nWHAT EXCITES YOU\n\n - Shaping Plaid’s future as intelligence products become a core part of the company’s value proposition.\n\n - Working with one of the industry’s most unique datasets and helping define how Plaid can use it to create customer value.\n\n - Identifying and validating new machine learning opportunities across Plaid’s product suite.\n\n - Working across multiple product areas and developing a deep understanding of Plaid’s products and customers.\n\n - Building products that empower millions of people to achieve greater financial freedom and opportunity.\n\n - Working closely with customers to ensure products meet their needs and demonstrate meaningful impact.\n\n - Joining a high-ownership team where the greenfield opportunity is substantial.\n\n\n\nWHAT EXCITES US\n\n - 6+ years of experience in machine learning, including deploying models into real-world, customer-facing systems.\n\n - High agency and creativity, with experience identifying, defining, and proposing high-impact machine learning opportunities.\n\n - Ability to analyze large and complex financial datasets and derive actionable insights.\n\n - Experience taking machine learning systems from experimentation or proof of concept through production and ongoing improvement.\n\n - Proficiency in SQL and Python, as well as data visualization and analysis tools.\n\n - Ability to clearly communicate complex technical systems, decisions, tradeoffs, and outcomes to cross-functional partners.\n\n - Advanced degree or equivalent work experience in Statistics, Economics, Mathematics, Data Science, or a related field.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"361c4725-ab72-4895-a3aa-9b642f4927a9","title":"Data Scientist - Fraud","department":"All Departments","team":"Data","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-09-12T05:51:49.839+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/361c4725-ab72-4895-a3aa-9b642f4927a9","applyUrl":"https://jobs.ashbyhq.com/plaid/361c4725-ab72-4895-a3aa-9b642f4927a9/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
We are the Data team within Plaid’s Fraud organization. We build the machine learning systems that power Plaid’s fraud detection products, leveraging Plaid’s network data to help identify and prevent fraud before it happens. Our team owns the end-to-end ML lifecycle, from feature pipelines and model training to production serving and monitoring, ensuring our systems are reliable, scalable, and built to support hundreds of customers and data partners.
As a Data Scientist on the Fraud Data team, you will analyze customer and network traffic to understand how Plaid Protect performs across a range of use cases and customer segments. You’ll build dashboards and metrics that provide a clear, shared view of product performance, run backtests to evaluate performance and identify high-impact rules and model strategies, and generate insights that support customer growth and expansion. You’ll also design scalable data models and schemas to enable reliable analysis and reporting, while partnering closely with Product and Engineering to design and analyze experiments for new customer-facing features.
Responsibilities:
Work at the intersection of product analytics, machine learning, and fraud and risk to uncover insights that improve product performance.
Own the metrics, dashboards, and experiments that inform product strategy and decision-making.
Qualifications:
3–5 years of relevant experience, including at least 2–3 years working extensively with product analytics, experimentation, or data-driven products.
Strong proficiency in SQL and Python, with experience analyzing complex datasets and translating insights into action.
Hands-on experience with product analytics, experimentation, and/or backtesting methodologies.
Experience building and maintaining dashboards, reporting frameworks, and core product metrics.
Strong communication and stakeholder management skills, with the ability to translate complex analyses into clear, actionable insights for technical and non-technical audiences.
Nice-to-Have:
Experience in fraud/risk domains
Experience with developing ML models
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nWe are the Data team within Plaid’s Fraud organization. We build the machine learning systems that power Plaid’s fraud detection products, leveraging Plaid’s network data to help identify and prevent fraud before it happens. Our team owns the end-to-end ML lifecycle, from feature pipelines and model training to production serving and monitoring, ensuring our systems are reliable, scalable, and built to support hundreds of customers and data partners.\n\nAs a Data Scientist on the Fraud Data team, you will analyze customer and network traffic to understand how Plaid Protect performs across a range of use cases and customer segments. You’ll build dashboards and metrics that provide a clear, shared view of product performance, run backtests to evaluate performance and identify high-impact rules and model strategies, and generate insights that support customer growth and expansion. You’ll also design scalable data models and schemas to enable reliable analysis and reporting, while partnering closely with Product and Engineering to design and analyze experiments for new customer-facing features.\n\nResponsibilities:\n\n - Work at the intersection of product analytics, machine learning, and fraud and risk to uncover insights that improve product performance.\n\n - Own the metrics, dashboards, and experiments that inform product strategy and decision-making.\n\nQualifications:\n\n - 3–5 years of relevant experience, including at least 2–3 years working extensively with product analytics, experimentation, or data-driven products.\n\n - Strong proficiency in SQL and Python, with experience analyzing complex datasets and translating insights into action.\n\n - Hands-on experience with product analytics, experimentation, and/or backtesting methodologies.\n\n - Experience building and maintaining dashboards, reporting frameworks, and core product metrics.\n\n - Strong communication and stakeholder management skills, with the ability to translate complex analyses into clear, actionable insights for technical and non-technical audiences.\n\nNice-to-Have:\n\n - Experience in fraud/risk domains\n\n - Experience with developing ML models\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"6c299523-a4a2-47c7-9d77-c75cbae64a81","title":"Head of Revenue - Banking and Wealth","department":"All Departments","team":"Sales & Account Management","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-09-13T20:24:43.980+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/6c299523-a4a2-47c7-9d77-c75cbae64a81","applyUrl":"https://jobs.ashbyhq.com/plaid/6c299523-a4a2-47c7-9d77-c75cbae64a81/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
About the Team
Plaid's go-to-market teams combine deep product and industry knowledge to bring Plaid to an ever-broadening set of businesses. We believe every company — and especially banks themselves — can benefit from better technology and access to data, and that consumers benefit when the products available to them are powered by the best in open banking technology.
The Banking & Wealth segment is one of Plaid's fastest-growing and most strategic investment areas, serving community banks, credit unions, regional financial institutions, wealth management firms, and marquee financial institution logos. The segment spans both new business sales and ongoing account management, and works closely with key ecosystem partners across use cases including online account opening, consumer lending, asset verification, and fraud prevention.
Role Overview
Plaid is looking for a proven revenue leader to own and grow our Banking & Wealth segment end-to-end — holding full P&L responsibility across an organization spanning both sales (Account Executives and first-line AE Managers) and account management. This is a foundational, highly visible leadership role for someone who is a builder at heart: excited to drive growth in one of the most complex and critical segments for Plaid’s growth.
You'll take a business generating meaningful revenue today and scale it further — owning the P&L, building repeatable go-to-market motions across the full customer lifecycle (new logo acquisition through renewal and expansion), developing talent at every level, and partnering cross-functionally across Plaid to bring our sales motions to life. Sales cycles here are long and deals span from transactional territory business to complex, multi-stakeholder enterprise agreements, so this role requires someone equally comfortable coaching a rep through a smaller deal and personally engaging in a C-suite conversation on a large, strategic account.
Responsibilities
Own the full P&L for the Banking & Wealth segment, including revenue, retention, and growth targets across both the sales (Account Executive) and Account Management organizations.
Hire, coach, mentor, and develop talent across the segment — including supporting first-line sales and account management managers — to build a high-performing, durable revenue organization.
Define and evolve the segment's go-to-market strategy end-to-end, including territory design, account segmentation, vertical strategy, and customer lifecycle management, in partnership with Marketing, Finance, and Product.
Drive new logo acquisition alongside retention and expansion of the existing book of business, scaling strategic accounts into some of Plaid's top customers.
Manage pipeline generation, forecasting accuracy, and quota/retention attainment across the segment, while personally engaging in the most strategic and complex deals and renewals with senior banking and wealth management executives.
Collaborate cross-functionally with new business, partnerships, support, marketing, legal, professional services and product to maintain a consistently high win rate and a seamless customer experience from acquisition through renewal.
Build and evangelize sales and account management process, methodology, and playbooks, and represent the voice of the segment internally by surfacing product gaps, competitive dynamics, and market feedback to Plaid's leadership team.
Qualifications
Must-haves:
15+ years of revenue leadership experience spanning sales, with 5+ years owning a P&L or a combined sales and account management organization, including experience managing managers or leading a multi-layered team.
Demonstrated success building and scaling teams focused on a specific industry vertical, ideally within financial services or a similarly regulated industry.
Track record of coaching sales and account management talent to close, retain, and grow accounts across a wide range of deal sizes, from smaller transactional business to larger, complex enterprise agreements.
Experience selling into and/or managing accounts within banks, credit unions, wealth management firms, or other regulated financial institutions.
Strong operating experience across the full customer lifecycle — new customer acquisition, retention, and expansion — ideally in a hyper-growth business.
Excellent communication and executive presence, with experience managing relationships from business champion through C-level stakeholders.
Strong critical thinking and the ability to use the levers within the business (territory design, pipeline strategy, retention strategy, coaching, hiring) to consistently drive revenue outcomes.
Nice-to-haves:
Prior experience at a fintech, API, or infrastructure company selling to or serving financial institutions.
Experience building or refining a combined sales/account management playbook or operating model from the ground up.
Familiarity with the Banking & Wealth competitive landscape and key ecosystem partners.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nAbout the Team\n\nPlaid's go-to-market teams combine deep product and industry knowledge to bring Plaid to an ever-broadening set of businesses. We believe every company — and especially banks themselves — can benefit from better technology and access to data, and that consumers benefit when the products available to them are powered by the best in open banking technology.\n\nThe Banking & Wealth segment is one of Plaid's fastest-growing and most strategic investment areas, serving community banks, credit unions, regional financial institutions, wealth management firms, and marquee financial institution logos. The segment spans both new business sales and ongoing account management, and works closely with key ecosystem partners across use cases including online account opening, consumer lending, asset verification, and fraud prevention.\n\n\n\nRole Overview\n\nPlaid is looking for a proven revenue leader to own and grow our Banking & Wealth segment end-to-end — holding full P&L responsibility across an organization spanning both sales (Account Executives and first-line AE Managers) and account management. This is a foundational, highly visible leadership role for someone who is a builder at heart: excited to drive growth in one of the most complex and critical segments for Plaid’s growth.\n\nYou'll take a business generating meaningful revenue today and scale it further — owning the P&L, building repeatable go-to-market motions across the full customer lifecycle (new logo acquisition through renewal and expansion), developing talent at every level, and partnering cross-functionally across Plaid to bring our sales motions to life. Sales cycles here are long and deals span from transactional territory business to complex, multi-stakeholder enterprise agreements, so this role requires someone equally comfortable coaching a rep through a smaller deal and personally engaging in a C-suite conversation on a large, strategic account.\n\n\n\nResponsibilities\n\n - Own the full P&L for the Banking & Wealth segment, including revenue, retention, and growth targets across both the sales (Account Executive) and Account Management organizations.\n\n - Hire, coach, mentor, and develop talent across the segment — including supporting first-line sales and account management managers — to build a high-performing, durable revenue organization.\n\n - Define and evolve the segment's go-to-market strategy end-to-end, including territory design, account segmentation, vertical strategy, and customer lifecycle management, in partnership with Marketing, Finance, and Product.\n\n - Drive new logo acquisition alongside retention and expansion of the existing book of business, scaling strategic accounts into some of Plaid's top customers.\n\n - Manage pipeline generation, forecasting accuracy, and quota/retention attainment across the segment, while personally engaging in the most strategic and complex deals and renewals with senior banking and wealth management executives.\n\n - Collaborate cross-functionally with new business, partnerships, support, marketing, legal, professional services and product to maintain a consistently high win rate and a seamless customer experience from acquisition through renewal.\n\n - Build and evangelize sales and account management process, methodology, and playbooks, and represent the voice of the segment internally by surfacing product gaps, competitive dynamics, and market feedback to Plaid's leadership team.\n\n\n\nQualifications\n\nMust-haves:\n\n - 15+ years of revenue leadership experience spanning sales, with 5+ years owning a P&L or a combined sales and account management organization, including experience managing managers or leading a multi-layered team.\n\n - Demonstrated success building and scaling teams focused on a specific industry vertical, ideally within financial services or a similarly regulated industry.\n\n - Track record of coaching sales and account management talent to close, retain, and grow accounts across a wide range of deal sizes, from smaller transactional business to larger, complex enterprise agreements.\n\n - Experience selling into and/or managing accounts within banks, credit unions, wealth management firms, or other regulated financial institutions.\n\n - Strong operating experience across the full customer lifecycle — new customer acquisition, retention, and expansion — ideally in a hyper-growth business.\n\n - Excellent communication and executive presence, with experience managing relationships from business champion through C-level stakeholders.\n\n - Strong critical thinking and the ability to use the levers within the business (territory design, pipeline strategy, retention strategy, coaching, hiring) to consistently drive revenue outcomes.\n\nNice-to-haves:\n\n - Prior experience at a fintech, API, or infrastructure company selling to or serving financial institutions.\n\n - Experience building or refining a combined sales/account management playbook or operating model from the ground up.\n\n - Familiarity with the Banking & Wealth competitive landscape and key ecosystem partners.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"55eacfa6-71e0-42ac-8788-04dc1e5fd694","title":"Data Science Manager - Fraud","department":"All Departments","team":"Data","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-09-12T05:48:35.979+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/55eacfa6-71e0-42ac-8788-04dc1e5fd694","applyUrl":"https://jobs.ashbyhq.com/plaid/55eacfa6-71e0-42ac-8788-04dc1e5fd694/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Fraud Data is the data science and machine learning team within Plaid’s Fraud organization, responsible for using data and ML to improve and scale Plaid’s fraud products. Within Fraud Data, the Customer & Product Intelligence team focuses on understanding product performance, uncovering customer insights, and enabling go-to-market teams with data-driven solutions. The team partners closely with customers and GTM teams on fraud analyses and proofs of concept, turning customer learnings into scalable, reusable product capabilities. We also build the metrics, analytics, and data foundations that measure product health, identify opportunities for improvement, and guide product decisions across Plaid’s Fraud portfolio.
As a Data Science Manager, you will lead a team responsible for customer-facing data science and Fraud product analytics. You will set the team's roadmap, develop its data scientists, and remain involved in analytical methods, technical reviews, and customer investigations. You will:
Set a 6–12-month roadmap with Product, Engineering, and GTM, and assign priorities and responsibilities across the team.
Define product metrics, their underlying data, and reporting and alerting practices; use the results in roadmap and investment decisions.
Establish a repeatable process for customer retrospectives and proofs of concept, including data checks, evaluation methods, and clear recommendations.
Identify fraud signals and product opportunities that recur across customer analyses and work with Product and MLEs to develop them.
Review analytical designs, data models, code, and model evaluations; contribute directly to investigations where your expertise is needed.
Coach data scientists through clear expectations, regular feedback, performance discussions, and growth opportunities.
Use AI-assisted analysis and development tools where useful, and ensure results are properly reviewed before informing customer recommendations or product decisions.
Responsibilities:
Define how Plaid measures, evaluates, and improves the performance of its Fraud products.
Apply fraud expertise, product analytics, and customer-facing data science to drive end-to-end product and business impact.
Translate customer insights and fraud analyses into scalable product capabilities and opportunities for GTM growth.
Lead and develop a high-performing team while remaining technically hands-on with critical analyses and initiatives.
Raise the bar for product metrics, analytical rigor, and the data foundations that power decision-making across Fraud.
Qualifications:
Proven experience managing, mentoring, and developing high-performing data scientists.
Deep domain expertise in fraud, risk, or related areas.
Strong experience in product analytics, metric design, and measuring product performance.
Experience partnering directly with customers to deliver data-driven insights and solutions.
Strong technical depth in Python, SQL, statistics, product analytics, and applied modeling.
Demonstrated ability to set technical direction and deliver complex, high-impact initiatives through a team while remaining hands-on.
Excellent communication and cross-functional collaboration skills across Product, Engineering, Machine Learning, GTM, and customer stakeholders.
Nice-to-Have:
Experience working with graph-based data or systems to identify fraud patterns and improve model performance.
Experience applying causal inference techniques to complex product or risk problems.
Experience using model interpretability techniques across both traditional machine learning and modern model architectures.
Experience with dbt or similar data transformation and analytics engineering tools.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nFraud Data is the data science and machine learning team within Plaid’s Fraud organization, responsible for using data and ML to improve and scale Plaid’s fraud products. Within Fraud Data, the Customer & Product Intelligence team focuses on understanding product performance, uncovering customer insights, and enabling go-to-market teams with data-driven solutions. The team partners closely with customers and GTM teams on fraud analyses and proofs of concept, turning customer learnings into scalable, reusable product capabilities. We also build the metrics, analytics, and data foundations that measure product health, identify opportunities for improvement, and guide product decisions across Plaid’s Fraud portfolio.\n\nAs a Data Science Manager, you will lead a team responsible for customer-facing data science and Fraud product analytics. You will set the team's roadmap, develop its data scientists, and remain involved in analytical methods, technical reviews, and customer investigations. You will:\n\n - Set a 6–12-month roadmap with Product, Engineering, and GTM, and assign priorities and responsibilities across the team.\n\n - Define product metrics, their underlying data, and reporting and alerting practices; use the results in roadmap and investment decisions.\n\n - Establish a repeatable process for customer retrospectives and proofs of concept, including data checks, evaluation methods, and clear recommendations.\n\n - Identify fraud signals and product opportunities that recur across customer analyses and work with Product and MLEs to develop them.\n\n - Review analytical designs, data models, code, and model evaluations; contribute directly to investigations where your expertise is needed.\n\n - Coach data scientists through clear expectations, regular feedback, performance discussions, and growth opportunities.\n\n - Use AI-assisted analysis and development tools where useful, and ensure results are properly reviewed before informing customer recommendations or product decisions.\n\nResponsibilities:\n\n - Define how Plaid measures, evaluates, and improves the performance of its Fraud products.\n\n - Apply fraud expertise, product analytics, and customer-facing data science to drive end-to-end product and business impact.\n\n - Translate customer insights and fraud analyses into scalable product capabilities and opportunities for GTM growth.\n\n - Lead and develop a high-performing team while remaining technically hands-on with critical analyses and initiatives.\n\n - Raise the bar for product metrics, analytical rigor, and the data foundations that power decision-making across Fraud.\n\nQualifications:\n\n - Proven experience managing, mentoring, and developing high-performing data scientists.\n\n - Deep domain expertise in fraud, risk, or related areas.\n\n - Strong experience in product analytics, metric design, and measuring product performance.\n\n - Experience partnering directly with customers to deliver data-driven insights and solutions.\n\n - Strong technical depth in Python, SQL, statistics, product analytics, and applied modeling.\n\n - Demonstrated ability to set technical direction and deliver complex, high-impact initiatives through a team while remaining hands-on.\n\n - Excellent communication and cross-functional collaboration skills across Product, Engineering, Machine Learning, GTM, and customer stakeholders.\n\nNice-to-Have:\n\n - Experience working with graph-based data or systems to identify fraud patterns and improve model performance.\n\n - Experience applying causal inference techniques to complex product or risk problems.\n\n - Experience using model interpretability techniques across both traditional machine learning and modern model architectures.\n\n - Experience with dbt or similar data transformation and analytics engineering tools.\n \n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"d2f89c8e-551d-402b-9e81-c42577292d63","title":"Account Executive - Fraud","department":"All Departments","team":"Revenue Specialists","employmentType":"FullTime","location":"Raleigh Office","secondaryLocations":[],"publishedAt":"2026-09-10T20:36:45.790+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/d2f89c8e-551d-402b-9e81-c42577292d63","applyUrl":"https://jobs.ashbyhq.com/plaid/d2f89c8e-551d-402b-9e81-c42577292d63/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
About the team
The Product Sales team at Plaid is a specialist, solutions-focused sales organization responsible for driving adoption and growth of Plaid’s emerging products across both new and existing customers. This team plays a critical role in scaling products, translating customer needs into commercial opportunities, and accelerating Plaid’s next phase of growth through consultative, value-driven selling.
About the role
In this role, you will own the full sales cycle for Plaid’s Fraud solutions, driving new business and expansion within existing customers. You will act as a subject matter expert across fraud, risk, and identity verification, partnering closely with Account Management, Product, and Go-To-Market teams to identify high-impact use cases and deliver measurable customer value.This role is ideal for a self-starting seller who operates with ownership, thinks ahead, anticipates risk, and takes proactive action, while embracing a collaborative, win-as-a-team approach with fellow sellers and cross-functional partners.
Responsibilities
Own new business and expansion revenue for Plaid’s Fraud and Identity solutions across a defined territory.
Build deep customer relationships and clearly articulate the business value and impact of Plaid’s solutions.
Execute end-to-end sales cycles, from discovery and pipeline generation through negotiation and close.
Go deep and wide within customer and prospect accounts to uncover use cases, build champions, and drive adoption.
Partner closely with Sales Development, Account Management, and cross-functional account pod members to win as a team.
Act as a subject matter expert in fraud, risk, and identity verification, bringing market insight into customer conversations.
Proactively identify and mitigate deal and customer risks to keep opportunities moving forward.
Maintain accurate pipeline management and forecasting to support predictable revenue outcomes.
Qualifications
5+ years of experience in a quota-carrying direct sales role, with a strong track record of attainment
Demonstrated experience selling fraud, risk, identity verification, or adjacent fintech solutions to technical and business buyers.
Proven ability to drive new business and expansion revenue in a quota-carrying role.
Experience navigating multi-stakeholder sales cycles and building consensus across technical, product, and executive audiences.
Strong customer discovery and value-based selling skills, with the ability to translate complex problems into clear business outcomes.
Highly collaborative mindset with experience interest in pod-based or cross-functional sales models.
Self-starting approach with the ability to anticipate challenges, and move deals forward independently.
Strong pipeline management, forecasting discipline, and comfort operating in fast-paced, growth-oriented environments.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\n\nAbout the team\n\nThe Product Sales team at Plaid is a specialist, solutions-focused sales organization responsible for driving adoption and growth of Plaid’s emerging products across both new and existing customers. This team plays a critical role in scaling products, translating customer needs into commercial opportunities, and accelerating Plaid’s next phase of growth through consultative, value-driven selling.\n\n\n\nAbout the role\n\nIn this role, you will own the full sales cycle for Plaid’s Fraud solutions, driving new business and expansion within existing customers. You will act as a subject matter expert across fraud, risk, and identity verification, partnering closely with Account Management, Product, and Go-To-Market teams to identify high-impact use cases and deliver measurable customer value.This role is ideal for a self-starting seller who operates with ownership, thinks ahead, anticipates risk, and takes proactive action, while embracing a collaborative, win-as-a-team approach with fellow sellers and cross-functional partners.\n\n\n\nResponsibilities\n\n - Own new business and expansion revenue for Plaid’s Fraud and Identity solutions across a defined territory.\n\n - Build deep customer relationships and clearly articulate the business value and impact of Plaid’s solutions.\n\n - Execute end-to-end sales cycles, from discovery and pipeline generation through negotiation and close.\n\n - Go deep and wide within customer and prospect accounts to uncover use cases, build champions, and drive adoption.\n\n - Partner closely with Sales Development, Account Management, and cross-functional account pod members to win as a team.\n\n - Act as a subject matter expert in fraud, risk, and identity verification, bringing market insight into customer conversations.\n\n - Proactively identify and mitigate deal and customer risks to keep opportunities moving forward.\n\n - Maintain accurate pipeline management and forecasting to support predictable revenue outcomes.\n\n\n\nQualifications\n\n - 5+ years of experience in a quota-carrying direct sales role, with a strong track record of attainment\n\n - Demonstrated experience selling fraud, risk, identity verification, or adjacent fintech solutions to technical and business buyers.\n\n - Proven ability to drive new business and expansion revenue in a quota-carrying role.\n\n - Experience navigating multi-stakeholder sales cycles and building consensus across technical, product, and executive audiences.\n\n - Strong customer discovery and value-based selling skills, with the ability to translate complex problems into clear business outcomes.\n\n - Highly collaborative mindset with experience interest in pod-based or cross-functional sales models.\n\n - Self-starting approach with the ability to anticipate challenges, and move deals forward independently.\n\n - Strong pipeline management, forecasting discipline, and comfort operating in fast-paced, growth-oriented environments.\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"e9a9aeab-be90-43f3-b898-63a846cb5777","title":"Senior Machine Learning Engineer - Infra/Ops - Fraud","department":"All Departments","team":"Data","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-09-12T05:50:09.415+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/e9a9aeab-be90-43f3-b898-63a846cb5777","applyUrl":"https://jobs.ashbyhq.com/plaid/e9a9aeab-be90-43f3-b898-63a846cb5777/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The Data team within Plaid’s Fraud organization builds the machine learning systems that power Plaid’s fraud detection products, leveraging Plaid’s unique network data to identify and stop fraud before it happens. The team owns the full ML lifecycle—from feature pipelines and model training to production serving and monitoring—building reliable, scalable systems that deliver high-quality fraud detection as we grow to support hundreds of customers.
As a Senior Machine Learning Engineer, you will own the development of high-performance feature computation and online inference pipelines that power production machine learning systems at scale. You’ll build robust observability, monitoring, and automated debugging capabilities, while leveraging AI-assisted tools to investigate complex system behavior and maintain high reliability. You’ll partner closely with ML Infrastructure, Data Science, and Product teams to execute critical technical initiatives and deliver scalable, high-impact ML solutions.
Responsibilities:
Build and scale machine learning systems that power a rapidly growing fraud detection product in a fast-paced environment.
Solve complex technical challenges at the intersection of machine learning, data infrastructure, and production reliability.
Develop foundational ML capabilities that leverage Plaid’s extensive financial network data to detect and prevent fraud.
Collaborate closely with engineers, data scientists, and cross-functional partners across Plaid to deliver high-impact solutions.
Qualifications:
6+ years of relevant experience, with a strong focus on building, deploying, and scaling production machine learning systems.
Strong experience with ML infrastructure and operations, including production deployment, monitoring, and reliability.
Proven ability to independently own and deliver complex, end-to-end machine learning engineering projects.
Proficiency with Python and experience with ML and data technologies such as PyTorch, Spark, SageMaker, and Airflow.
Nice-to-Have:
Experience in fraud or risk domains.
Experience in Graph machine learning.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nThe Data team within Plaid’s Fraud organization builds the machine learning systems that power Plaid’s fraud detection products, leveraging Plaid’s unique network data to identify and stop fraud before it happens. The team owns the full ML lifecycle—from feature pipelines and model training to production serving and monitoring—building reliable, scalable systems that deliver high-quality fraud detection as we grow to support hundreds of customers.\n\nAs a Senior Machine Learning Engineer, you will own the development of high-performance feature computation and online inference pipelines that power production machine learning systems at scale. You’ll build robust observability, monitoring, and automated debugging capabilities, while leveraging AI-assisted tools to investigate complex system behavior and maintain high reliability. You’ll partner closely with ML Infrastructure, Data Science, and Product teams to execute critical technical initiatives and deliver scalable, high-impact ML solutions.\n\nResponsibilities:\n\n - Build and scale machine learning systems that power a rapidly growing fraud detection product in a fast-paced environment.\n\n - Solve complex technical challenges at the intersection of machine learning, data infrastructure, and production reliability.\n\n - Develop foundational ML capabilities that leverage Plaid’s extensive financial network data to detect and prevent fraud.\n\n - Collaborate closely with engineers, data scientists, and cross-functional partners across Plaid to deliver high-impact solutions.\n\nQualifications:\n\n - 6+ years of relevant experience, with a strong focus on building, deploying, and scaling production machine learning systems.\n\n - Strong experience with ML infrastructure and operations, including production deployment, monitoring, and reliability.\n\n - Proven ability to independently own and deliver complex, end-to-end machine learning engineering projects.\n\n - Proficiency with Python and experience with ML and data technologies such as PyTorch, Spark, SageMaker, and Airflow.\n\nNice-to-Have:\n\n - Experience in fraud or risk domains.\n\n - Experience in Graph machine learning.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"5e56c0a6-3caa-4255-8c63-95c29cbc2a32","title":"Senior Machine Learning Engineer (Research Scientist) - Fraud","department":"All Departments","team":"Data","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-09-12T05:51:00.352+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/5e56c0a6-3caa-4255-8c63-95c29cbc2a32","applyUrl":"https://jobs.ashbyhq.com/plaid/5e56c0a6-3caa-4255-8c63-95c29cbc2a32/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
We are the Fraud Data team within Plaid's Fraud organization. We leverage relationships and activity across Plaid’s network to develop machine learning models that help customers detect and prevent fraud while minimizing friction for legitimate users. Our team owns the full model lifecycle, from data processing and experimentation to feature pipelines, model serving, and monitoring. In this research role, you’ll partner closely with Machine Learning Engineers and Data Scientists to uncover new signals, explore and evaluate innovative modeling approaches, and translate promising research into production-ready solutions that strengthen fraud detection across Plaid’s network.
As a Senior Research Scientist, you will lead applied research to develop next-generation fraud detection models across relational graphs, sequential events, images, and video data. You’ll design rigorous experiments and evaluation methodologies that reflect real-world fraud dynamics, while exploring state-of-the-art approaches such as Graph Neural Networks and Transformer-based foundation models. In close partnership with Machine Learning Engineers, you’ll translate promising research into production-ready solutions and communicate your findings internally and externally to advance the technical bar for fraud machine learning at Plaid.
Responsibilities:
Research and prototype state-of-the-art approaches across graph machine learning, sequential modeling, and multimodal learning to build next-generation fraud detection capabilities.
Own and execute a research roadmap that translates innovative ideas and prototypes into production solutions with measurable product and customer impact.
Publish and share applied research while collaborating with a highly skilled, cross-functional team across Data, Product, and Engineering.
Leverage Plaid’s network-level financial data to uncover insights and develop solutions that help hundreds of millions of consumers achieve greater financial freedom.
Qualifications:
PhD in Machine Learning, Artificial Intelligence, Computer Science, Statistics, Applied Mathematics, or a closely related field strongly preferred. Candidates without a PhD may be considered with equivalent research experience, such as significant publications, patents, or widely adopted research contributions in relevant fields.
2–4+ years of relevant industry or research lab experience, ideally post-PhD, with demonstrated research leadership and a track record of translating innovative research into measurable product or business impact.
Demonstrated scientific rigor, with strong written and verbal communication skills and the ability to clearly communicate complex research findings.
Strong proficiency in Python and experience building high-quality research prototypes that can inform or transition into production systems.
Nice-to-Have:
Experience in fraud detection, security, risk, or abuse prevention.
Experience with large-scale training, graph systems, and sequential modeling.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nWe are the Fraud Data team within Plaid's Fraud organization. We leverage relationships and activity across Plaid’s network to develop machine learning models that help customers detect and prevent fraud while minimizing friction for legitimate users. Our team owns the full model lifecycle, from data processing and experimentation to feature pipelines, model serving, and monitoring. In this research role, you’ll partner closely with Machine Learning Engineers and Data Scientists to uncover new signals, explore and evaluate innovative modeling approaches, and translate promising research into production-ready solutions that strengthen fraud detection across Plaid’s network.\n\nAs a Senior Research Scientist, you will lead applied research to develop next-generation fraud detection models across relational graphs, sequential events, images, and video data. You’ll design rigorous experiments and evaluation methodologies that reflect real-world fraud dynamics, while exploring state-of-the-art approaches such as Graph Neural Networks and Transformer-based foundation models. In close partnership with Machine Learning Engineers, you’ll translate promising research into production-ready solutions and communicate your findings internally and externally to advance the technical bar for fraud machine learning at Plaid.\n\nResponsibilities: \n\n - Research and prototype state-of-the-art approaches across graph machine learning, sequential modeling, and multimodal learning to build next-generation fraud detection capabilities.\n\n - Own and execute a research roadmap that translates innovative ideas and prototypes into production solutions with measurable product and customer impact.\n\n - Publish and share applied research while collaborating with a highly skilled, cross-functional team across Data, Product, and Engineering.\n\n - Leverage Plaid’s network-level financial data to uncover insights and develop solutions that help hundreds of millions of consumers achieve greater financial freedom.\n\nQualifications:\n\n - PhD in Machine Learning, Artificial Intelligence, Computer Science, Statistics, Applied Mathematics, or a closely related field strongly preferred. Candidates without a PhD may be considered with equivalent research experience, such as significant publications, patents, or widely adopted research contributions in relevant fields.\n\n - 2–4+ years of relevant industry or research lab experience, ideally post-PhD, with demonstrated research leadership and a track record of translating innovative research into measurable product or business impact.\n\n - Demonstrated scientific rigor, with strong written and verbal communication skills and the ability to clearly communicate complex research findings.\n\n - Strong proficiency in Python and experience building high-quality research prototypes that can inform or transition into production systems.\n\nNice-to-Have:\n\n - Experience in fraud detection, security, risk, or abuse prevention.\n\n - Experience with large-scale training, graph systems, and sequential modeling.\n \n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"85cd5d07-9920-45fa-931a-daf8c3558e5b","title":"Senior Machine Learning Engineer - Fraud","department":"All Departments","team":"Data","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-09-12T05:49:25.777+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/85cd5d07-9920-45fa-931a-daf8c3558e5b","applyUrl":"https://jobs.ashbyhq.com/plaid/85cd5d07-9920-45fa-931a-daf8c3558e5b/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The Fraud Data team at Plaid builds the machine learning systems that power Plaid’s fraud detection products, leveraging insights from across Plaid’s network to help identify and stop fraud before it happens. Our team works across the full data science and machine learning lifecycle—from discovering new signals and experimenting with models to deploying and optimizing them in production. We continuously learn from real-world model performance and customer feedback to improve our systems and develop new ways to protect customers and consumers from evolving fraud threats.
As a Senior Machine Learning Engineer on Plaid's Fraud Data team, you will develop models that improve fraud detection for our customers. You will identify predictive patterns in Plaid's network data and lead projects from initial experiments through model deployment and ongoing improvement.
Investigate fraud patterns and model errors to identify new signals, improve detection, and expand coverage across customers and use cases.
Develop training datasets and predictive features, addressing challenges such as incomplete labels, class imbalance, data leakage, and changing fraud behavior.
Design, train, and tune models using traditional and modern ML methods, including gradient-boosted trees and neural networks, and evaluate newer architectures against existing approaches.
Design experiments to test features and models, comparing performance across time periods and customer segments using agreed detection and false-positive metrics.
Build data and training pipelines that support reproducible experiments and efficient iteration on features and models.
Deploy models with Engineering and ML Infrastructure partners, balancing detection quality, latency, cost, and reliability.
Independently lead ML projects, agreeing on priorities and evaluation metrics with Data Science and Product and coordinating work through model release.
Responsibilities:
Build hands-on machine learning expertise across the full ML lifecycle, from feature engineering and experimentation to model deployment.
Take models from initial experimentation through production and evaluate their impact using real-world customer outcomes.
Develop experience building and scaling reliable ML systems in production.
Explore how LLMs and Generative AI can improve fraud detection, prevention, and investigation.
Accelerate your career in a fast-paced environment with opportunities to take ownership, solve complex problems, and make a meaningful impact.
Qualifications:
7+ years of professional experience in machine learning, applied science, or software engineering for ML, including hands-on model development and deployment.
Hands-on experience designing, training, tuning, and deploying models, and measuring improvements in production performance or business metrics.
Strong ML and statistical fundamentals, including feature engineering, experiment design, model evaluation, and diagnosing why a model underperforms.
Strong understanding of the strengths, limitations, and applications for both traditional and modern ML methods, including gradient-boosted trees and neural networks.
Experience constructing training datasets and addressing label quality, data leakage, class imbalance, and generalization across time periods or populations.
Strong Python skills, SQL proficiency for working with training and evaluation data, and hands-on experience with ML frameworks such as PyTorch, scikit-learn, XGBoost, or equivalents.
Experience independently leading ML projects from an open-ended problem through deployment, coordinating requirements and model releases with Data Science, Product, and Engineering.
Nice-to-Have:
Strongly preferred: Fraud or risk modeling experience, including familiarity with fraud patterns, delayed feedback, and the tradeoff between fraud detection and legitimate-user friction.
Experience developing models that generalize across customers with different data and behavior patterns.
Experience using graph-based systems to extract predictive signals, uncover fraud patterns, and improve fraud model performance.
Experience applying newer modeling approaches, such as learned representations, transformers, or foundation models, to improve a production ML use case.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nThe Fraud Data team at Plaid builds the machine learning systems that power Plaid’s fraud detection products, leveraging insights from across Plaid’s network to help identify and stop fraud before it happens. Our team works across the full data science and machine learning lifecycle—from discovering new signals and experimenting with models to deploying and optimizing them in production. We continuously learn from real-world model performance and customer feedback to improve our systems and develop new ways to protect customers and consumers from evolving fraud threats.\n\nAs a Senior Machine Learning Engineer on Plaid's Fraud Data team, you will develop models that improve fraud detection for our customers. You will identify predictive patterns in Plaid's network data and lead projects from initial experiments through model deployment and ongoing improvement.\n\n - Investigate fraud patterns and model errors to identify new signals, improve detection, and expand coverage across customers and use cases.\n\n - Develop training datasets and predictive features, addressing challenges such as incomplete labels, class imbalance, data leakage, and changing fraud behavior.\n\n - Design, train, and tune models using traditional and modern ML methods, including gradient-boosted trees and neural networks, and evaluate newer architectures against existing approaches.\n\n - Design experiments to test features and models, comparing performance across time periods and customer segments using agreed detection and false-positive metrics.\n\n - Build data and training pipelines that support reproducible experiments and efficient iteration on features and models.\n\n - Deploy models with Engineering and ML Infrastructure partners, balancing detection quality, latency, cost, and reliability.\n\n - Independently lead ML projects, agreeing on priorities and evaluation metrics with Data Science and Product and coordinating work through model release.\n\nResponsibilities:\n\n - Build hands-on machine learning expertise across the full ML lifecycle, from feature engineering and experimentation to model deployment.\n\n - Take models from initial experimentation through production and evaluate their impact using real-world customer outcomes.\n\n - Develop experience building and scaling reliable ML systems in production.\n\n - Explore how LLMs and Generative AI can improve fraud detection, prevention, and investigation.\n\n - Accelerate your career in a fast-paced environment with opportunities to take ownership, solve complex problems, and make a meaningful impact.\n\nQualifications:\n\n - 7+ years of professional experience in machine learning, applied science, or software engineering for ML, including hands-on model development and deployment.\n\n - Hands-on experience designing, training, tuning, and deploying models, and measuring improvements in production performance or business metrics.\n\n - Strong ML and statistical fundamentals, including feature engineering, experiment design, model evaluation, and diagnosing why a model underperforms.\n\n - Strong understanding of the strengths, limitations, and applications for both traditional and modern ML methods, including gradient-boosted trees and neural networks.\n\n - Experience constructing training datasets and addressing label quality, data leakage, class imbalance, and generalization across time periods or populations.\n\n - Strong Python skills, SQL proficiency for working with training and evaluation data, and hands-on experience with ML frameworks such as PyTorch, scikit-learn, XGBoost, or equivalents.\n\n - Experience independently leading ML projects from an open-ended problem through deployment, coordinating requirements and model releases with Data Science, Product, and Engineering.\n\nNice-to-Have:\n\n - Strongly preferred: Fraud or risk modeling experience, including familiarity with fraud patterns, delayed feedback, and the tradeoff between fraud detection and legitimate-user friction.\n\n - Experience developing models that generalize across customers with different data and behavior patterns.\n\n - Experience using graph-based systems to extract predictive signals, uncover fraud patterns, and improve fraud model performance.\n\n - Experience applying newer modeling approaches, such as learned representations, transformers, or foundation models, to improve a production ML use case.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"62992ddb-a198-4cf2-bd55-b17573822905","title":"FinTech Account Manager - Named ","department":"All Departments","team":"Sales & Account Management","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-09-18T18:44:12.069+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/62992ddb-a198-4cf2-bd55-b17573822905","applyUrl":"https://jobs.ashbyhq.com/plaid/62992ddb-a198-4cf2-bd55-b17573822905/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Qualifications:
7+ years of quota carrying software or technology account management experience.
Strong attention to detail, organizational skills, prioritization and management of multiple cross-functional work streams across internal and external stakeholders.
Executive level communication skills - written and verbal.
Relationship building (understand how to leverage internal/external executives, product, etc).
Strong Commercial/Sales experience (contract negotiation, value-selling).
Customer retention and termination-save tactics.
Desire to get technical and the ability to learn the ins and outs of Plaid's APIs.
Customer empathy and deep desire to see customers succeed.
Some familiarity in financial services and technical products; a high degree of intellectual curiosity.
Excitement to work in a high-growth, ever-changing environment and to help build processes and tools as needed.
Responsibilities:
Own and manage the overall relationship with your portfolio of customers in our fastest growing customer segment.
Build strong relationships with customer C-Suite, Product and Engineering teams to retain and grow revenue.
Own and exceed revenue growth targets, which includes identifying and closing new upsell opportunities and leading commercial negotiations for contract renewals.
Help customers integrate and launch on Plaid.
Solve complex customer challenges through creative problem solving by working cross-functionally with Sales, Risk, Legal, Finance, Commercial, Marketing, and Business Operations.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nQualifications:\n\n - 7+ years of quota carrying software or technology account management experience.\n\n - Strong attention to detail, organizational skills, prioritization and management of multiple cross-functional work streams across internal and external stakeholders.\n\n - Executive level communication skills - written and verbal.\n\n - Relationship building (understand how to leverage internal/external executives, product, etc).\n\n - Strong Commercial/Sales experience (contract negotiation, value-selling).\n\n - Customer retention and termination-save tactics.\n\n - Desire to get technical and the ability to learn the ins and outs of Plaid's APIs.\n\n - Customer empathy and deep desire to see customers succeed.\n\n - Some familiarity in financial services and technical products; a high degree of intellectual curiosity.\n\n - Excitement to work in a high-growth, ever-changing environment and to help build processes and tools as needed.\n\n\n\nResponsibilities:\n\n - Own and manage the overall relationship with your portfolio of customers in our fastest growing customer segment.\n\n - Build strong relationships with customer C-Suite, Product and Engineering teams to retain and grow revenue.\n\n - Own and exceed revenue growth targets, which includes identifying and closing new upsell opportunities and leading commercial negotiations for contract renewals.\n\n - Help customers integrate and launch on Plaid.\n\n - Solve complex customer challenges through creative problem solving by working cross-functionally with Sales, Risk, Legal, Finance, Commercial, Marketing, and Business Operations.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"2482391e-a6c0-433f-9f6d-5221ee296d22","title":"Product Marketing Manager - Payments","department":"All Departments","team":"Product Marketing","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-09-14T23:02:11.634+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/2482391e-a6c0-433f-9f6d-5221ee296d22","applyUrl":"https://jobs.ashbyhq.com/plaid/2482391e-a6c0-433f-9f6d-5221ee296d22/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
At Plaid, Product Marketing plays a pivotal role across the entire product lifecycle—from shaping product strategies and defining target audiences, to ensuring successful product launches and market adoption. We collaborate closely with Product, Sales, and Marketing teams, creating compelling narratives, influencing product direction based on customer feedback, and driving go-to-market strategies that align with our business goals and customer needs.
As a Product Marketing Manager for Payments, you’ll help bring Plaid’s vision for bank payments to life: making us the method of choice for Billers, Fintechs, and Financial Institutions. Our mission is to harness Plaid’s network—spanning coverage, intelligence, and conversion—to deliver seamless, secure, and intelligent payment experiences. This role is central to accelerating adoption, scaling product impact, and redefining how money moves across the financial ecosystem.
Responsibilities:
Craft clear, compelling positioning and messaging highlighting the unique value of Plaid’s solutions
Conduct ongoing competitive analysis and research to inform product positioning, identify new opportunities, and ensure Plaid maintains a clear competitive advantage.
Partner closely with the Product team to deeply understand product features and capabilities, translating technical concepts into impactful, easy-to-understand customer-facing content.
Collaborate cross-functionally with Sales, Marketing, Enablement, Design, and Communications teams to create and distribute compelling collateral (presentations, case studies, one-pagers, blog posts, webinars, website updates, etc.)
Work with our Marketing teams to build integrated campaigns targeting key customer segments to accelerate product adoption and expansion.
Qualifications:
6+ years of experience with 3+ years in product marketing or other strategic GTM role at a B2B software company
Thoughtful, strategic thinker with a bias for action; comfortable operating in a fast-moving environment with a high degree of ambiguity
Outstanding written communication skills – comfortable developing marketing and sales collateral, as well articulating our strategy with internal stakeholders (e.g. business case, narrative)
Strong presence and verbal communicator – comfortable engaging with leaders at the largest fintechs and financial institutions in the U.S.
Proven success in launching new solutions and driving market adoption
Desire to engage deeply with cross-functional partners across Product, Marketing, and Sales
Fintech payments experience, especially in a fast-paced environment, is a strong nice-to-have
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nAt Plaid, Product Marketing plays a pivotal role across the entire product lifecycle—from shaping product strategies and defining target audiences, to ensuring successful product launches and market adoption. We collaborate closely with Product, Sales, and Marketing teams, creating compelling narratives, influencing product direction based on customer feedback, and driving go-to-market strategies that align with our business goals and customer needs.\n\nAs a Product Marketing Manager for Payments, you’ll help bring Plaid’s vision for bank payments to life: making us the method of choice for Billers, Fintechs, and Financial Institutions. Our mission is to harness Plaid’s network—spanning coverage, intelligence, and conversion—to deliver seamless, secure, and intelligent payment experiences. This role is central to accelerating adoption, scaling product impact, and redefining how money moves across the financial ecosystem.\n\n\n\nResponsibilities:\n\n - Craft clear, compelling positioning and messaging highlighting the unique value of Plaid’s solutions\n\n - Conduct ongoing competitive analysis and research to inform product positioning, identify new opportunities, and ensure Plaid maintains a clear competitive advantage.\n\n - Partner closely with the Product team to deeply understand product features and capabilities, translating technical concepts into impactful, easy-to-understand customer-facing content.\n\n - Collaborate cross-functionally with Sales, Marketing, Enablement, Design, and Communications teams to create and distribute compelling collateral (presentations, case studies, one-pagers, blog posts, webinars, website updates, etc.)\n\n - Work with our Marketing teams to build integrated campaigns targeting key customer segments to accelerate product adoption and expansion.\n\n\n\nQualifications:\n\n - 6+ years of experience with 3+ years in product marketing or other strategic GTM role at a B2B software company\n\n - Thoughtful, strategic thinker with a bias for action; comfortable operating in a fast-moving environment with a high degree of ambiguity\n\n - Outstanding written communication skills – comfortable developing marketing and sales collateral, as well articulating our strategy with internal stakeholders (e.g. business case, narrative)\n\n - Strong presence and verbal communicator – comfortable engaging with leaders at the largest fintechs and financial institutions in the U.S.\n\n - Proven success in launching new solutions and driving market adoption\n\n - Desire to engage deeply with cross-functional partners across Product, Marketing, and Sales\n\n - Fintech payments experience, especially in a fast-paced environment, is a strong nice-to-have\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"5df408a6-45ca-4ea8-a422-1d42b7fc4726","title":"Payment Risk Strategist","department":"All Departments","team":"Product","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-09-24T23:08:58.073+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/5df408a6-45ca-4ea8-a422-1d42b7fc4726","applyUrl":"https://jobs.ashbyhq.com/plaid/5df408a6-45ca-4ea8-a422-1d42b7fc4726/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Our Payments Risk team builds and operates decisioning capabilities across Signal and Guarantee. We help customers tune thresholds and rules so they can approve more good transactions while reducing returns. For Guarantee, this work also protects the economics of the risk Plaid underwrites.
You will be the technical, customer-facing Payment Risk Strategist for Signal and Guarantee. You will interpret model outputs, diagnose customer performance, and turn that analysis into concrete threshold and rules recommendations. You will own proofs of concept and retros, improve existing integrations, and help the team identify patterns that can be scaled through better processes and product capabilities.
Responsibilities
Own customer proofs of concept and retros from analysis through recommendations and follow-through.
Proactively optimize Signal customers, prioritizing accounts with high return rates.
Read model outputs and diagnose the drivers of authorization and return-rate performance.
Recommend threshold and rules changes that align with each customer's risk and authorization goals.
Help Guarantee customers tune thresholds to achieve target authorization rates while protecting loss performance.
Partner with AEs and TAMs to bring deep product and modeling expertise into customer engagements.
Improve decision and return reporting from customers to strengthen their experience and Plaid's models.
Turn recurring customer insights into onboarding playbooks and product requirements.
Qualifications
5–10 years of experience
Comfortable pulling and cutting your own data (SQL)
Experience interpreting risk, decisioning, or other quantitative model outputs.
Experience diagnosing performance problems and making data-backed threshold or rules recommendations.
Strong customer-facing consulting and communication skills.
Experience partnering across go-to-market and technical teams.
Demonstrated ability to build repeatable processes in an ambiguous environment.
[Nice to have] Experience at a fraud or risk-scoring vendor, credit bureau, or bank / processor risk team.
[Nice to have] Familiarity with cash flow or bank transaction data.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nOur Payments Risk team builds and operates decisioning capabilities across Signal and Guarantee. We help customers tune thresholds and rules so they can approve more good transactions while reducing returns. For Guarantee, this work also protects the economics of the risk Plaid underwrites.\n\nYou will be the technical, customer-facing Payment Risk Strategist for Signal and Guarantee. You will interpret model outputs, diagnose customer performance, and turn that analysis into concrete threshold and rules recommendations. You will own proofs of concept and retros, improve existing integrations, and help the team identify patterns that can be scaled through better processes and product capabilities.\n\n\n\nResponsibilities\n\n - Own customer proofs of concept and retros from analysis through recommendations and follow-through.\n\n - Proactively optimize Signal customers, prioritizing accounts with high return rates.\n\n - Read model outputs and diagnose the drivers of authorization and return-rate performance.\n\n - Recommend threshold and rules changes that align with each customer's risk and authorization goals.\n\n - Help Guarantee customers tune thresholds to achieve target authorization rates while protecting loss performance.\n\n - Partner with AEs and TAMs to bring deep product and modeling expertise into customer engagements.\n\n - Improve decision and return reporting from customers to strengthen their experience and Plaid's models.\n\n - Turn recurring customer insights into onboarding playbooks and product requirements.\n\nQualifications\n\n - 5–10 years of experience\n\n - Comfortable pulling and cutting your own data (SQL)\n\n - Experience interpreting risk, decisioning, or other quantitative model outputs.\n\n - Experience diagnosing performance problems and making data-backed threshold or rules recommendations.\n\n - Strong customer-facing consulting and communication skills.\n\n - Experience partnering across go-to-market and technical teams.\n\n - Demonstrated ability to build repeatable processes in an ambiguous environment.\n\n - [Nice to have] Experience at a fraud or risk-scoring vendor, credit bureau, or bank / processor risk team.\n\n - [Nice to have] Familiarity with cash flow or bank transaction data.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"71c4fdf3-966a-4ec5-9560-801c5ebcecba","title":"Privacy & Regulatory Counsel","department":"All Departments","team":"Legal","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"Raleigh Office","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}}},{"location":"DC Office","address":{"postalAddress":{"postalCode":"20001","addressRegion":"District of Columbia","streetAddress":"700 K Street Northwest","addressCountry":"United States","addressLocality":"Washington, DC"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-09-17T20:15:29.670+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/71c4fdf3-966a-4ec5-9560-801c5ebcecba","applyUrl":"https://jobs.ashbyhq.com/plaid/71c4fdf3-966a-4ec5-9560-801c5ebcecba/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
About the team
The Privacy & Regulatory Counsel will join Plaid’s Privacy & Regulatory Legal team, which supports Plaid in building infrastructure and products responsibly by translating complex regulatory expectations into concrete guidance.
We are a lean, highly collaborative team that includes Privacy and Regulatory counseling.
Role Description
As Privacy & Regulatory Counsel at Plaid, you will partner with cross-functional teams to analyze complex legal and regulatory issues, provide practical guidance, and support business initiatives in compliance with applicable laws and regulations.
This role is ideal for an ambitious attorney who exhibits a growth mindset and eagerness to learn. We value strong communicators who can empathize with business partners, deliver solutions-oriented advice, and foster trust with colleagues at all levels.
Responsibilities
Monitor and analyze new or changing laws, regulations, supervisory guidance, enforcement activity, and industry developments - and translate them into concise and practical guidance.
Answer questions about regulatory compliance for Product, Governance, People, and other cross functional teams.
Maintain Plaid’s regulatory policies, positions, and analyses.
Support our Policy team on proactive engagement with policymakers, regulators, and government officials.
Partner with Compliance, Security, and operational owners to assess risks and implement and operationalize relevant updates.
Create training and enablement materials that help cross functional teams understand and apply regulatory requirements in their day-to-day work.
Requirements
J.D. or equivalent law degree and active membership in at least one U.S. state bar, in good standing in the relevant jurisdiction.
5+ years of legal experience providing solutions-oriented advice in a reputable law firm or in-house legal department.
Strong knowledge of U.S. financial-services, consumer-protection, privacy, and AI / ADMT regulations.
Experience with GLBA, FCRA, UDAAP, PIPEDA, GDPR, state privacy laws, and related regulatory frameworks.
Experience monitoring and interpreting statutes, regulations, supervisory guidance, enforcement actions, and regulatory trends and providing actionable guidance to business partners.
Familiarity with regulatory-change management, compliance-program design, policy governance, risk assessments, control implementation, and evidence of compliance.
Strong legal judgment, analytical skills, issue-spotting, organization, and attention to detail.
Excellent written and verbal communication skills, including the ability to explain complex issues to non-lawyer audiences.
A collaborative and proactive approach, with a willingness to share information early, engage the right partners, and drive clear follow-through.
Comfort working through ambiguity and recommending risk-based options in a fast-moving environment.
Experience supporting businesses operating in regulated industries is strongly preferred.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\n\nAbout the team\n\n - The Privacy & Regulatory Counsel will join Plaid’s Privacy & Regulatory Legal team, which supports Plaid in building infrastructure and products responsibly by translating complex regulatory expectations into concrete guidance.\n\n - We are a lean, highly collaborative team that includes Privacy and Regulatory counseling.\n\n\n\nRole Description\n\n - As Privacy & Regulatory Counsel at Plaid, you will partner with cross-functional teams to analyze complex legal and regulatory issues, provide practical guidance, and support business initiatives in compliance with applicable laws and regulations.\n\n - This role is ideal for an ambitious attorney who exhibits a growth mindset and eagerness to learn. We value strong communicators who can empathize with business partners, deliver solutions-oriented advice, and foster trust with colleagues at all levels.\n\n\n\nResponsibilities\n\n - Monitor and analyze new or changing laws, regulations, supervisory guidance, enforcement activity, and industry developments - and translate them into concise and practical guidance.\n\n - Answer questions about regulatory compliance for Product, Governance, People, and other cross functional teams.\n\n - Maintain Plaid’s regulatory policies, positions, and analyses.\n\n - Support our Policy team on proactive engagement with policymakers, regulators, and government officials.\n\n - Partner with Compliance, Security, and operational owners to assess risks and implement and operationalize relevant updates.\n\n - Create training and enablement materials that help cross functional teams understand and apply regulatory requirements in their day-to-day work.\n\n\n\nRequirements\n\n - J.D. or equivalent law degree and active membership in at least one U.S. state bar, in good standing in the relevant jurisdiction.\n\n - 5+ years of legal experience providing solutions-oriented advice in a reputable law firm or in-house legal department.\n\n - Strong knowledge of U.S. financial-services, consumer-protection, privacy, and AI / ADMT regulations.\n\n - Experience with GLBA, FCRA, UDAAP, PIPEDA, GDPR, state privacy laws, and related regulatory frameworks.\n\n - Experience monitoring and interpreting statutes, regulations, supervisory guidance, enforcement actions, and regulatory trends and providing actionable guidance to business partners.\n\n - Familiarity with regulatory-change management, compliance-program design, policy governance, risk assessments, control implementation, and evidence of compliance.\n\n - Strong legal judgment, analytical skills, issue-spotting, organization, and attention to detail.\n\n - Excellent written and verbal communication skills, including the ability to explain complex issues to non-lawyer audiences.\n\n - A collaborative and proactive approach, with a willingness to share information early, engage the right partners, and drive clear follow-through.\n\n - Comfort working through ambiguity and recommending risk-based options in a fast-moving environment.\n\n - Experience supporting businesses operating in regulated industries is strongly preferred.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"bc64da24-0699-4611-8e62-49ffafe2a3e9","title":"AI Security Engineer","department":"All Departments","team":"Security","employmentType":"FullTime","location":"Seattle Office","secondaryLocations":[{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-09-19T00:09:17.530+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/bc64da24-0699-4611-8e62-49ffafe2a3e9","applyUrl":"https://jobs.ashbyhq.com/plaid/bc64da24-0699-4611-8e62-49ffafe2a3e9/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The Platform Security team (PlatSec) defends Plaid against attackers. We own laptop security, cloud security, AI security, detection and response, and red teaming. Right now we're in growth mode. AI has expanded Plaid's attack surface faster than most security teams can adapt, and we're building the guardrails, identity controls, and detection systems to keep pace without slowing the business down. If you like solving problems nobody's solved yet, this is that team.
About the role
You'll be Plaid's first line of defense on AI security. You'll review new AI technologies to find security risks before they ship, then design and implement the controls that close them. You'll build the guardrails, identity management, and detection systems that let Plaid use AI aggressively without getting burned.
Responsibilities
Review AI systems and integrations for security risk before and after deployment.
Design and deploy guardrails, sandboxes, and other controls that contain what AI agents can do.
Build or implement systems to track and manage AI identities, so we know what access every AI has been granted and can balance risk with agility.
Detect and mitigate prompt injection across Plaid's AI surface area.
Run AI-focused security reviews and set the bar other teams build to.
Your impact: fewer AI-related incidents, faster AI shipping, and controls that scale. Plaid wants to be a leader in AI, internally and externally, and we can’t do that safely without you.
Qualifications
Must-have: hands-on experience securing AI technologies, including at least one of:
deploying guardrails or sandboxes,
managing AI identities,
detecting or mitigating prompt injection,
running AI security reviews, or
implementing AI security tooling (built or bought)
3-6 years of experience
Nice-to-haves:
Experience at a frontier AI lab or on a security team defending production AI systems at scale.
Experience on a Infrastructure Security, Cloud Security, Platform Security, Corporate Security, Security Operations (SecOps), and/or Detection & Response team
Software security review, SDLC, vulnerability discovery, and/or offensive security experience
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nThe Platform Security team (PlatSec) defends Plaid against attackers. We own laptop security, cloud security, AI security, detection and response, and red teaming. Right now we're in growth mode. AI has expanded Plaid's attack surface faster than most security teams can adapt, and we're building the guardrails, identity controls, and detection systems to keep pace without slowing the business down. If you like solving problems nobody's solved yet, this is that team.\n\n\n\nAbout the role\nYou'll be Plaid's first line of defense on AI security. You'll review new AI technologies to find security risks before they ship, then design and implement the controls that close them. You'll build the guardrails, identity management, and detection systems that let Plaid use AI aggressively without getting burned.\n\n\n\nResponsibilities\n\n - Review AI systems and integrations for security risk before and after deployment.\n\n - Design and deploy guardrails, sandboxes, and other controls that contain what AI agents can do.\n\n - Build or implement systems to track and manage AI identities, so we know what access every AI has been granted and can balance risk with agility.\n\n - Detect and mitigate prompt injection across Plaid's AI surface area.\n\n - Run AI-focused security reviews and set the bar other teams build to.\n\n - Your impact: fewer AI-related incidents, faster AI shipping, and controls that scale. Plaid wants to be a leader in AI, internally and externally, and we can’t do that safely without you.\n\n\n\nQualifications\nMust-have: hands-on experience securing AI technologies, including at least one of:\n\n - deploying guardrails or sandboxes,\n\n - managing AI identities,\n\n - detecting or mitigating prompt injection,\n\n - running AI security reviews, or\n\n - implementing AI security tooling (built or bought)\n\n - 3-6 years of experience \n\n - Nice-to-haves:\n \n - Experience at a frontier AI lab or on a security team defending production AI systems at scale.\n \n - Experience on a Infrastructure Security, Cloud Security, Platform Security, Corporate Security, Security Operations (SecOps), and/or Detection & Response team\n \n - Software security review, SDLC, vulnerability discovery, and/or offensive security experience\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"039c0c35-7244-470c-9b49-5ecfcf150f40","title":"Staff Product Manager, Plaid Account [Consumer]","department":"All Departments","team":"Product","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"Remote","addressCountry":"United States","addressLocality":"Remote"}}}],"publishedAt":"2026-10-05T22:27:28.841+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/039c0c35-7244-470c-9b49-5ecfcf150f40","applyUrl":"https://jobs.ashbyhq.com/plaid/039c0c35-7244-470c-9b49-5ecfcf150f40/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Plaid’s Consumer team owns all of Plaid’s consumer facing surfaces. This includes Link, Plaid’s flagship product, which has been used by over half of all US adults to share their information safely and securely with financial applications. Link drives the vast majority of Plaid’s revenue. We’re also building out Plaid’s first B2C product, which is an exciting, 0-1 space for us. Both areas are top business priorities.
Responsibilities
As the Plaid Account PM, you will own everything related to the consumer identity on Plaid. This includes:
User authentication (UX and risk models)
Launching a surface for users to manage their connections and permissioning with various applications and agents. You will own this surface area across web and mobile
Leading company-wide workstreams around establishing a first party relationship with consumers
Roadmap around creating deeper and richer network of consumer profiles on Plaid
You will own the roadmap for the above and partner with cross-functional team to hit your goals:
Drive prioritization and execution (build, measure, iterate)
Identify opportunities through consumer feedback and staying close to our data / dashboards
Partner with cross-functional team (design, research, data science, ML, legal, and compliance) to do all of the above
Qualifications
8+ years of building product at consumer-facing companies
You have evolved your company’s user authentication stack from simple → complex, and can speak knowledgeably about how you made key product decisions accounting for the various tradeoffs involved
The changes you personally launched have driven meaningful outcomes at B2C companies
You have significant experience with growth-adjacent work, involving UX and ML changes
You have successfully led workstreams that involved aligning large groups of stakeholders
Other things that matter
You thrive in a culture of high ownership, velocity, and throughput, and speak your mind regardless of level
You have a track record of scrappily developing clear perspectives in areas of ambiguity
You have a strong opinion on both UX and data
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\n\nPlaid’s Consumer team owns all of Plaid’s consumer facing surfaces. This includes Link, Plaid’s flagship product, which has been used by over half of all US adults to share their information safely and securely with financial applications. Link drives the vast majority of Plaid’s revenue. We’re also building out Plaid’s first B2C product, which is an exciting, 0-1 space for us. Both areas are top business priorities.\n\n\nResponsibilities\n\nAs the Plaid Account PM, you will own everything related to the consumer identity on Plaid. This includes:\n\n - User authentication (UX and risk models)\n\n - Launching a surface for users to manage their connections and permissioning with various applications and agents. You will own this surface area across web and mobile\n\n - Leading company-wide workstreams around establishing a first party relationship with consumers\n\n - Roadmap around creating deeper and richer network of consumer profiles on Plaid\n \n \n\nYou will own the roadmap for the above and partner with cross-functional team to hit your goals:\n\n - Drive prioritization and execution (build, measure, iterate)\n\n - Identify opportunities through consumer feedback and staying close to our data / dashboards\n\n - Partner with cross-functional team (design, research, data science, ML, legal, and compliance) to do all of the above\n\n\n\nQualifications\n\n - 8+ years of building product at consumer-facing companies\n\n - You have evolved your company’s user authentication stack from simple → complex, and can speak knowledgeably about how you made key product decisions accounting for the various tradeoffs involved\n\n - The changes you personally launched have driven meaningful outcomes at B2C companies\n\n - You have significant experience with growth-adjacent work, involving UX and ML changes\n\n - You have successfully led workstreams that involved aligning large groups of stakeholders\n\n\n\nOther things that matter\n\n - You thrive in a culture of high ownership, velocity, and throughput, and speak your mind regardless of level\n\n - You have a track record of scrappily developing clear perspectives in areas of ambiguity\n\n - You have a strong opinion on both UX and data\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"34c110d6-61f0-4f51-bbd0-06eb74af00f7","title":"Product Manager, Link Growth [Consumer]","department":"All Departments","team":"Product","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-09-22T17:59:33.335+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/34c110d6-61f0-4f51-bbd0-06eb74af00f7","applyUrl":"https://jobs.ashbyhq.com/plaid/34c110d6-61f0-4f51-bbd0-06eb74af00f7/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Plaid’s Consumer team owns all of Plaid’s consumer facing surfaces. This includes Link, Plaid’s flagship product, which has been used by over half of all US adults to share their information safely and securely with financial applications. Link drives the vast majority of Plaid’s revenue. We’re also building out Plaid’s first B2C product, which is an exciting, 0-1 space for us. Both areas are top business priorities.
Responsibilities
As the Link Growth PM, you will own conversion at Plaid and evolve it for a growingly agentic world. Link is the front door to Plaid’s products, so this is a meaningfully large responsibility: (1) Any improvement in Link conversion has direct revenue impact, and (2) We’re seeing a massive uptick in AI-companies launching fintech products, so making Link compatible for their use cases is one of our highest priorities.
You will define the roadmap for the above and partner with cross-functional team to hit your goals:
• Drive prioritization and execution (build, measure, iterate)
• Identify opportunities through consumer feedback and staying close to our data / dashboards
• Partner with cross-functional team (design, research, data science, ML, legal, and compliance) to do all of the above
Qualifications
5+ years in product management, building consumer onboarding, growth, or related products, shipping consumer-facing changes
You have successfully launched consumer facing features through rapid experimentation driving meaningful outcomes in the user journey and represented via metrics
You can communicate complex concepts succinctly for broad audiences to drive decisions
You have driven roadmap and prioritization exercises and shown that you have driven clear impact through your decisions
Other things that matter
You thrive in a culture of high ownership, velocity, and throughput, and speak your mind regardless of level
You have a strong opinion on both UX and data
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\n\nPlaid’s Consumer team owns all of Plaid’s consumer facing surfaces. This includes Link, Plaid’s flagship product, which has been used by over half of all US adults to share their information safely and securely with financial applications. Link drives the vast majority of Plaid’s revenue. We’re also building out Plaid’s first B2C product, which is an exciting, 0-1 space for us. Both areas are top business priorities.\n\n\n\nResponsibilities\n\nAs the Link Growth PM, you will own conversion at Plaid and evolve it for a growingly agentic world. Link is the front door to Plaid’s products, so this is a meaningfully large responsibility: (1) Any improvement in Link conversion has direct revenue impact, and (2) We’re seeing a massive uptick in AI-companies launching fintech products, so making Link compatible for their use cases is one of our highest priorities.\n\nYou will define the roadmap for the above and partner with cross-functional team to hit your goals:\n• Drive prioritization and execution (build, measure, iterate)\n• Identify opportunities through consumer feedback and staying close to our data / dashboards\n• Partner with cross-functional team (design, research, data science, ML, legal, and compliance) to do all of the above\n\n\n\nQualifications\n\n - 5+ years in product management, building consumer onboarding, growth, or related products, shipping consumer-facing changes\n\n - You have successfully launched consumer facing features through rapid experimentation driving meaningful outcomes in the user journey and represented via metrics\n\n - You can communicate complex concepts succinctly for broad audiences to drive decisions\n\n - You have driven roadmap and prioritization exercises and shown that you have driven clear impact through your decisions\n\n\n\nOther things that matter\n\n - You thrive in a culture of high ownership, velocity, and throughput, and speak your mind regardless of level\n\n - You have a strong opinion on both UX and data\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"7072d96d-5e81-434b-8dcb-28d78e714a11","title":"Creative Producer","department":"All Departments","team":"Design","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-09-21T22:52:54.711+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/7072d96d-5e81-434b-8dcb-28d78e714a11","applyUrl":"https://jobs.ashbyhq.com/plaid/7072d96d-5e81-434b-8dcb-28d78e714a11/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
We're looking for a Creative Producer to manage the end-to-end production of creative work across Plaid's marketing and brand campaigns, from paid ad content and growth marketing assets, to event activations, to partner and customer marketing deliverables. This role partners closely with marketing, brand, and design to keep creative work moving: intake is clear, timelines are realistic, quality bars are met, and nothing falls through the cracks between \"we need this\" and \"it's shipped.\" You thrive on variety. One week you might be managing production for a paid digital campaign, the next coordinating creative for an on-site event activation.
This is an execution-focused role: you take defined project plans and briefs and run them with rigor, using sound judgment on day-to-day production decisions while partnering with your manager/stakeholders on more ambiguous or higher-stakes calls.
Manage production for paid marketing campaigns, coordinating asset creation, timelines, and approvals across creative and marketing stakeholders
Support partner and customer marketing projects, producing creative deliverables that meet both brand standards and partner/customer requirements
Own creative production logistics for some of our events, including coordinating signage, activations, sponsorship assets, and on-site creative needs
Own and support the creative request intake process, ensuring requests come in with clear briefs, are triaged appropriately, and routed to the right owner
Run polish reviews on outgoing creative to catch quality, consistency, and brand issues before assets ship
Build and maintain production timelines across multiple concurrent projects, coordinating vendors and freelancers as needed and flagging risks or budget issues early
Communicate status, blockers, and changes clearly to creative and marketing stakeholders
3-5 years of experience in creative production, project coordination, or production management, agency or in-house, across marketing/brand campaigns
Experience producing across multiple creative formats (paid media, event/experiential, digital, print, or similar)
Highly organized, with strong attention to detail and comfort managing several concurrent projects with different stakeholders and timelines
Clear, proactive communicator who can coordinate across creative, marketing, and external vendors without dropping details
Working familiarity with project tracking tools (e.g., Linear, Monday.com, Asana, or similar) and comfort ramping into new ones
Comfortable executing against plans and priorities, while exercising independent judgment on day-to-day production decisions
Growth mindset: curious about new formats and channels, and willing to adapt as the work evolves
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nWe're looking for a Creative Producer to manage the end-to-end production of creative work across Plaid's marketing and brand campaigns, from paid ad content and growth marketing assets, to event activations, to partner and customer marketing deliverables. This role partners closely with marketing, brand, and design to keep creative work moving: intake is clear, timelines are realistic, quality bars are met, and nothing falls through the cracks between \"we need this\" and \"it's shipped.\" You thrive on variety. One week you might be managing production for a paid digital campaign, the next coordinating creative for an on-site event activation.\n\nThis is an execution-focused role: you take defined project plans and briefs and run them with rigor, using sound judgment on day-to-day production decisions while partnering with your manager/stakeholders on more ambiguous or higher-stakes calls.\n\n\n\n\nRESPONSIBILITIES\n\n - Manage production for paid marketing campaigns, coordinating asset creation, timelines, and approvals across creative and marketing stakeholders\n\n - Support partner and customer marketing projects, producing creative deliverables that meet both brand standards and partner/customer requirements\n\n - Own creative production logistics for some of our events, including coordinating signage, activations, sponsorship assets, and on-site creative needs\n\n - Own and support the creative request intake process, ensuring requests come in with clear briefs, are triaged appropriately, and routed to the right owner\n\n - Run polish reviews on outgoing creative to catch quality, consistency, and brand issues before assets ship\n\n - Build and maintain production timelines across multiple concurrent projects, coordinating vendors and freelancers as needed and flagging risks or budget issues early\n\n - Communicate status, blockers, and changes clearly to creative and marketing stakeholders\n\n\nQUALIFICATIONS\n\n - 3-5 years of experience in creative production, project coordination, or production management, agency or in-house, across marketing/brand campaigns\n\n - Experience producing across multiple creative formats (paid media, event/experiential, digital, print, or similar)\n\n - Highly organized, with strong attention to detail and comfort managing several concurrent projects with different stakeholders and timelines\n\n - Clear, proactive communicator who can coordinate across creative, marketing, and external vendors without dropping details\n\n - Working familiarity with project tracking tools (e.g., Linear, Monday.com http://Monday.com, Asana, or similar) and comfort ramping into new ones\n\n - Comfortable executing against plans and priorities, while exercising independent judgment on day-to-day production decisions\n\n - Growth mindset: curious about new formats and channels, and willing to adapt as the work evolves\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"4d2f0d16-863d-46c5-bc86-2780a34eff44","title":"Financial Analyst, Corporate FP&A","department":"All Departments","team":"Finance","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-09-24T21:27:32.879+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/4d2f0d16-863d-46c5-bc86-2780a34eff44","applyUrl":"https://jobs.ashbyhq.com/plaid/4d2f0d16-863d-46c5-bc86-2780a34eff44/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Plaid’s Corporate Finance team leads company-wide financial planning, forecasting, and reporting, delivering strategic insights to internal and external stakeholders. We align financial goals with business objectives to support informed decision-making at the senior leadership and executive levels.
What excites us:
3+ years of relevant FP&A experience, ideally in Corporate Finance, G&A support, or a broader FP&A role.
An “act like an owner” mindset: you take initiative, follow through on commitments, and ask for guidance when needed. You’re eager to learn and take on more responsibility.
A solid foundation in core FP&A activities, including month-end close, reporting, variance analysis, and forecasting, with exposure to annual planning and a working knowledge of accounting principles.
Strong analytical skills and experience building or maintaining financial models. You care about accuracy and enjoy understanding the business drivers behind the numbers.
Clear communication and a collaborative approach, with the ability to explain findings, ask thoughtful questions, and build relationships with business partners.
Curiosity about AI, automation, and process improvements, with an interest in developing systems skills. Familiarity with Pigment, Adaptive, Anaplan, or similar FP&A tools is a plus.
What excites you:
You enjoy a fast-paced, high-growth environment where you can learn quickly and gain experience across multiple areas.
You’re energized by stretching beyond your day-to-day responsibilities, being scrappy, and taking on new challenges that help you learn and grow.
You like improving how work gets done, whether that means simplifying a process, automating a recurring task, or making an analysis more useful.
You enjoy digging into the numbers, understanding business drivers, and turning your findings into clear insights that help inform decisions.
You value working closely with Finance, Accounting, and business teams, building relationships and learning from their perspectives.
You’re excited to develop your systems skills in Pigment, our FP&A platform, and partner with our systems lead to build models, dashboards, and workflows.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\n\nPlaid’s Corporate Finance team leads company-wide financial planning, forecasting, and reporting, delivering strategic insights to internal and external stakeholders. We align financial goals with business objectives to support informed decision-making at the senior leadership and executive levels.\n\n\n\nWhat excites us:\n\n - 3+ years of relevant FP&A experience, ideally in Corporate Finance, G&A support, or a broader FP&A role.\n\n - An “act like an owner” mindset: you take initiative, follow through on commitments, and ask for guidance when needed. You’re eager to learn and take on more responsibility.\n\n - A solid foundation in core FP&A activities, including month-end close, reporting, variance analysis, and forecasting, with exposure to annual planning and a working knowledge of accounting principles.\n\n - Strong analytical skills and experience building or maintaining financial models. You care about accuracy and enjoy understanding the business drivers behind the numbers.\n\n - Clear communication and a collaborative approach, with the ability to explain findings, ask thoughtful questions, and build relationships with business partners.\n\n - Curiosity about AI, automation, and process improvements, with an interest in developing systems skills. Familiarity with Pigment, Adaptive, Anaplan, or similar FP&A tools is a plus.\n\n\n\nWhat excites you:\n\n - You enjoy a fast-paced, high-growth environment where you can learn quickly and gain experience across multiple areas.\n\n - You’re energized by stretching beyond your day-to-day responsibilities, being scrappy, and taking on new challenges that help you learn and grow.\n\n - You like improving how work gets done, whether that means simplifying a process, automating a recurring task, or making an analysis more useful.\n\n - You enjoy digging into the numbers, understanding business drivers, and turning your findings into clear insights that help inform decisions.\n\n - You value working closely with Finance, Accounting, and business teams, building relationships and learning from their perspectives.\n\n - You’re excited to develop your systems skills in Pigment, our FP&A platform, and partner with our systems lead to build models, dashboards, and workflows.\n \n \n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"35ab341f-7831-4260-b42a-b300a46b61db","title":"Product Manager, Sales-Assisted Growth","department":"All Departments","team":"Product","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"06106","addressRegion":"Connecticut","streetAddress":"Remote","addressCountry":"United States","addressLocality":"Remote"}}}],"publishedAt":"2026-09-24T23:10:45.477+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/35ab341f-7831-4260-b42a-b300a46b61db","applyUrl":"https://jobs.ashbyhq.com/plaid/35ab341f-7831-4260-b42a-b300a46b61db/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The Customer Growth & Experience (CGX) team owns the full customer lifecycle — from the moment a customer lands on plaid.com to their journey across onboarding, activation, adoption, and long-term success.
Within CGX, this role sits at the intersection of Growth and GTM. We own the product experience for sales-worked customers across every segment — onboarding, premium features, upsell and cross-sell, and offboarding — and the internal tooling that makes Plaid's own sales organization faster and more effective at every stage of a deal. We're focused on growing and retaining the accounts sales brings in, and on using AI to meaningfully change how sellers and their accounts get served, not just to speed up existing steps.
As a Product Manager on Sales-Assisted Growth, you'll own the experience for customers who come to Plaid through our sales team — SDRs, AEs, AMs from onboarding through expansion and offboarding: how they get set up, which premium features they unlock, how they discover and adopt new products, and how they're communicated with along the way.
You'll also own the internal tooling that removes manual work for sellers and gives them the right view of their accounts at the right time. Salesforce itself sits with our GTM Technology team; you'll own what sellers use around and on top of it.
You'll be expected to push hard on where AI can meaningfully change how accounts are grown and how sellers work, rather than just digitizing existing steps. You'll draw on propensity and account-health signals from our data science team, and help shape what those models should predict over time.
This is a high-impact IC role with a clear, ownable surface and plenty of room to shape how Plaid approaches customer growth. You’ll sit at the intersection of product and GTM, using account and pipeline insights to uncover expansion opportunities within the existing customer base and help identify where Plaid should invest next.
It’s a unique opportunity to build across account growth, internal tooling, and AI-powered products; all within one role.
Responsibilities
Own the sales-worked customer experience end to end — onboarding, premium and gated features, in-product upsell and cross-sell, lifecycle communications, and offboarding
Own the internal tooling that removes manual work for sellers and gives them the right view of their accounts at the right time
Own external-facing tooling specific to sales-worked accounts (e.g., RFI response tooling, prospect-facing dashboards)
Consume propensity and account-health signals from BI/DS to drive expansion and retention, with room to shape what those models should predict
Identify and ship AI-driven automation across the account lifecycle and seller workflow, with a clear point of view on what should be AI-assisted vs. AI-automated vs. human-owned
Partner with GTM leadership on strategic inputs — where to expand within the existing base, which segments to prioritize
Partner cross-functionally with Eng, Design, BI/DS, GTM Technology, Lifecycle Marketing, and Sales and Account Management leadership to ship and measure impact
Qualifications
Product management experience building internal tools/workflows for an operational user (sales, support, ops)
Experience shipping an AI-assisted or AI-automated product experience, with a clear point of view on human vs. AI ownership of tasks
Experience with account-based upsell, cross-sell, or retention motions, or a clear ability to reason about the account lifecycle from first principles
Comfortable partnering with Sales and Account Management stakeholders
Strong communication skills across functions with different priorities and vocabularies
Nice-to-have
Experience with lifecycle marketing or customer success tooling, or designing gated/tiered product features
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nThe Customer Growth & Experience (CGX) team owns the full customer lifecycle — from the moment a customer lands on plaid.com http://plaid.com to their journey across onboarding, activation, adoption, and long-term success.\n\n\n\nWithin CGX, this role sits at the intersection of Growth and GTM. We own the product experience for sales-worked customers across every segment — onboarding, premium features, upsell and cross-sell, and offboarding — and the internal tooling that makes Plaid's own sales organization faster and more effective at every stage of a deal. We're focused on growing and retaining the accounts sales brings in, and on using AI to meaningfully change how sellers and their accounts get served, not just to speed up existing steps.\n\n\n\nAs a Product Manager on Sales-Assisted Growth, you'll own the experience for customers who come to Plaid through our sales team — SDRs, AEs, AMs from onboarding through expansion and offboarding: how they get set up, which premium features they unlock, how they discover and adopt new products, and how they're communicated with along the way.\n\n\n\nYou'll also own the internal tooling that removes manual work for sellers and gives them the right view of their accounts at the right time. Salesforce itself sits with our GTM Technology team; you'll own what sellers use around and on top of it.\n\n\n\nYou'll be expected to push hard on where AI can meaningfully change how accounts are grown and how sellers work, rather than just digitizing existing steps. You'll draw on propensity and account-health signals from our data science team, and help shape what those models should predict over time.\n\n\n\nThis is a high-impact IC role with a clear, ownable surface and plenty of room to shape how Plaid approaches customer growth. You’ll sit at the intersection of product and GTM, using account and pipeline insights to uncover expansion opportunities within the existing customer base and help identify where Plaid should invest next. \n\nIt’s a unique opportunity to build across account growth, internal tooling, and AI-powered products; all within one role.\n\n\n\nResponsibilities\n\n - Own the sales-worked customer experience end to end — onboarding, premium and gated features, in-product upsell and cross-sell, lifecycle communications, and offboarding\n\n - Own the internal tooling that removes manual work for sellers and gives them the right view of their accounts at the right time\n\n - Own external-facing tooling specific to sales-worked accounts (e.g., RFI response tooling, prospect-facing dashboards)\n\n - Consume propensity and account-health signals from BI/DS to drive expansion and retention, with room to shape what those models should predict\n\n - Identify and ship AI-driven automation across the account lifecycle and seller workflow, with a clear point of view on what should be AI-assisted vs. AI-automated vs. human-owned\n\n - Partner with GTM leadership on strategic inputs — where to expand within the existing base, which segments to prioritize\n\n - Partner cross-functionally with Eng, Design, BI/DS, GTM Technology, Lifecycle Marketing, and Sales and Account Management leadership to ship and measure impact\n\n\n\nQualifications\n\n - Product management experience building internal tools/workflows for an operational user (sales, support, ops)\n\n - Experience shipping an AI-assisted or AI-automated product experience, with a clear point of view on human vs. AI ownership of tasks\n\n - Experience with account-based upsell, cross-sell, or retention motions, or a clear ability to reason about the account lifecycle from first principles\n\n - Comfortable partnering with Sales and Account Management stakeholders\n\n - Strong communication skills across functions with different priorities and vocabularies\n\n\n\nNice-to-have\n\n - Experience with lifecycle marketing or customer success tooling, or designing gated/tiered product features\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"d275f074-7271-4b4a-9c03-af02db7f1c7d","title":"Senior TechOps Engineer","department":"All Departments","team":"Security","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-09-23T21:29:30.672+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/d275f074-7271-4b4a-9c03-af02db7f1c7d","applyUrl":"https://jobs.ashbyhq.com/plaid/d275f074-7271-4b4a-9c03-af02db7f1c7d/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Plaid's TechOps team is the technical foundation that is a major stakeholder in keeping the company running. We own the systems, tools, and infrastructure that every Plaid employee depends on from identity and endpoint management to help desk support, office infrastructure, and the internal tooling that powers day-to-day productivity.
What sets us apart from a traditional IT team is how we approach the higher level goals we have to improve our systems and tooling over time. We treat corporate infrastructure like an engineering problem: configuration lives in code when possible, endpoint provisioning is automated, access assignment is self-service, and we're always looking for ways to make our systems more reliable and our support burden smaller. We've built real momentum in that direction, and we're investing in the people and tools to take it further.
We're a small team with broad ownership and high standards. We work closely with Security, Engineering, and People teams to make sure Plaid's internal environment is secure, scalable, and ready for where the company is going whether that's a new office, a new compliance requirement, or a new way of working enabled by AI tooling.
While you would be required to take part in our on-call rotation for a few hours a week, this isn't just a break/fix IT position, it's a chance to build, improve and own systems that a thousand-person company depends on.
If you care about doing IT the right way, infrastructure as code, automation-first, and are very security-minded, this team is actively building that culture and we need someone with existing experience in this area to help us move even faster.
In this role you will be expected to own various domains, extend existing capability for the team on a longer term roadmap and work on larger scope (quarter or longer) and more complex projects.
Leading others on the team, unblocking others and providing some guidance and mentorship.
Helping the team build out its roadmap, advocating for work that should be done in the future and backing it up with a plan.
Owning and improving Okta configuration, lifecycle policies, access reviews, MFA enforcement, Workflows automation
Managing endpoint configuration via Iru/Kandji, with a preference for policy-as-code and version-controlled configs
Building and maintaining automation to reduce repetitive support burden
Evaluating, deploying and supporting AI tooling to improve team and company productivity
SaaS procurement/renewals for the systems we own
Active ownership of many companywide SaaS platforms (Google Workspace, Linear, Slack, Okta etc.)
Supporting other Eng, Security and GTM teams with planned work that crosses into the team boundary of the systems we support or our expertise.
3 days a week in the office
Must have experience:
5+ years of experience supporting a large fleet of macOS devices
mobile device management for Apple devices (Iru, Intune, Workspace One etc.)
configuration as code (ex: terraform)
Advanced usage of bash/python or other languages
leveraging Claude Code, Codex or other tools to improve the quality and efficiency of the solutions you are building
Experience managing, but also defining and leading the business with the proper use of critical central business systems
Google Workspace
Slack
Linear/Jira or other ticketing platforms
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\n\nTEAM OVERVIEW\n\nPlaid's TechOps team is the technical foundation that is a major stakeholder in keeping the company running. We own the systems, tools, and infrastructure that every Plaid employee depends on from identity and endpoint management to help desk support, office infrastructure, and the internal tooling that powers day-to-day productivity.\n\nWhat sets us apart from a traditional IT team is how we approach the higher level goals we have to improve our systems and tooling over time. We treat corporate infrastructure like an engineering problem: configuration lives in code when possible, endpoint provisioning is automated, access assignment is self-service, and we're always looking for ways to make our systems more reliable and our support burden smaller. We've built real momentum in that direction, and we're investing in the people and tools to take it further.\n\nWe're a small team with broad ownership and high standards. We work closely with Security, Engineering, and People teams to make sure Plaid's internal environment is secure, scalable, and ready for where the company is going whether that's a new office, a new compliance requirement, or a new way of working enabled by AI tooling.\n\n\n\n\nROLE OVERVIEW\n\nWhile you would be required to take part in our on-call rotation for a few hours a week, this isn't just a break/fix IT position, it's a chance to build, improve and own systems that a thousand-person company depends on.\n\nIf you care about doing IT the right way, infrastructure as code, automation-first, and are very security-minded, this team is actively building that culture and we need someone with existing experience in this area to help us move even faster.\n\nIn this role you will be expected to own various domains, extend existing capability for the team on a longer term roadmap and work on larger scope (quarter or longer) and more complex projects.\n\n\n\n\nRESPONSIBILITIES\n\n - Leading others on the team, unblocking others and providing some guidance and mentorship.\n\n - Helping the team build out its roadmap, advocating for work that should be done in the future and backing it up with a plan.\n\n - Owning and improving Okta configuration, lifecycle policies, access reviews, MFA enforcement, Workflows automation\n\n - Managing endpoint configuration via Iru/Kandji, with a preference for policy-as-code and version-controlled configs\n\n - Building and maintaining automation to reduce repetitive support burden\n\n - Evaluating, deploying and supporting AI tooling to improve team and company productivity\n\n - SaaS procurement/renewals for the systems we own\n\n - Active ownership of many companywide SaaS platforms (Google Workspace, Linear, Slack, Okta etc.)\n\n - Supporting other Eng, Security and GTM teams with planned work that crosses into the team boundary of the systems we support or our expertise.\n\n - 3 days a week in the office\n\n\nQUALIFICATIONS\n\n - Must have experience:\n \n - 5+ years of experience supporting a large fleet of macOS devices\n \n - mobile device management for Apple devices (Iru, Intune, Workspace One etc.)\n \n - configuration as code (ex: terraform)\n \n - Advanced usage of bash/python or other languages\n \n - leveraging Claude Code, Codex or other tools to improve the quality and efficiency of the solutions you are building\n\n - Experience managing, but also defining and leading the business with the proper use of critical central business systems\n \n - Google Workspace\n \n - Slack\n \n - Linear/Jira or other ticketing platforms\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"e872aa15-c768-40be-8986-2f1fa2a686f3","title":"Senior Financial Analyst, Corporate Finance & Strategy","department":"All Departments","team":"Finance","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-09-23T20:54:15.923+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/e872aa15-c768-40be-8986-2f1fa2a686f3","applyUrl":"https://jobs.ashbyhq.com/plaid/e872aa15-c768-40be-8986-2f1fa2a686f3/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
We are looking for a Senior Financial Analyst to join the Corporate Finance team. This is the strategic, externally-oriented arm of the team — covering the board process, long range planning, capital structure, SBC and equity modeling, and enterprise-level financial strategy. You will partner closely with the CFO, Leadership, the Board, Corp Dev, and Accounting on the decisions that shape Plaid’s long-term financial trajectory.
What excites us:
5+ years of work experience including financial planning & analysis, corporate finance, investment banking, private equity, strategic finance, or management consulting — ideally with tech, SaaS, or fintech exposure.
Advanced financial modeling skills, with hands-on experience building long range, scenario/sensitivity, or valuation models.
Strong command of consolidated financial statements, key SaaS / fintech operating metrics, and external benchmarking.
Excellent communication and storytelling skills — able to move fluidly between granular model detail and an executive-level narrative for senior leaders and the Board.
Proven ability to partner cross-functionally and distill complex, ambiguous topics into structured frameworks and clear recommendations.
Proactive self-starter with intellectual curiosity, a can-do attitude, and the ability to thrive in a high-autonomy, fast-paced environment.
Passion for leveraging AI, automation, and systems thinking to drive operational excellence, improve financial processes, and build scalable planning and decision report frameworks.
What excites you:
Own components of Plaid’s 3–5 year long range plan — model design, scenario analysis, and translation of company strategy into financial targets.
Partner on end-to-end PMO of the quarterly Board process, including framework development, narrative ownership, materials build, and Q&A management.
Build and operationalize SBC and equity modeling, incorporating HC growth, grant cadence, forfeitures, and refresh cycles — and tie SBC into the path to GAAP profitability, EBITDA, and margin analysis.
Lead consolidated cash flow forecasting and contingency / management reserve strategy, and run total company forecast reviews against company targets.
Drive external benchmarking against peer companies on key financial and non-financial metrics, and build the analytical foundations that inform long-term capital and operating decisions.
Partner with Corp Dev on capital raise activities, including pro-forma reporting, forecasting, and capital structure analysis.
Perform ad hoc analyses that influence long-term business planning and decision-making.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\n\nWe are looking for a Senior Financial Analyst to join the Corporate Finance team. This is the strategic, externally-oriented arm of the team — covering the board process, long range planning, capital structure, SBC and equity modeling, and enterprise-level financial strategy. You will partner closely with the CFO, Leadership, the Board, Corp Dev, and Accounting on the decisions that shape Plaid’s long-term financial trajectory.\n\n \n\nWhat excites us:\n\n - 5+ years of work experience including financial planning & analysis, corporate finance, investment banking, private equity, strategic finance, or management consulting — ideally with tech, SaaS, or fintech exposure.\n\n - Advanced financial modeling skills, with hands-on experience building long range, scenario/sensitivity, or valuation models.\n\n - Strong command of consolidated financial statements, key SaaS / fintech operating metrics, and external benchmarking.\n\n - Excellent communication and storytelling skills — able to move fluidly between granular model detail and an executive-level narrative for senior leaders and the Board.\n\n - Proven ability to partner cross-functionally and distill complex, ambiguous topics into structured frameworks and clear recommendations.\n\n - Proactive self-starter with intellectual curiosity, a can-do attitude, and the ability to thrive in a high-autonomy, fast-paced environment.\n\n - Passion for leveraging AI, automation, and systems thinking to drive operational excellence, improve financial processes, and build scalable planning and decision report frameworks.\n\n \n\nWhat excites you:\n\n - Own components of Plaid’s 3–5 year long range plan — model design, scenario analysis, and translation of company strategy into financial targets.\n\n - Partner on end-to-end PMO of the quarterly Board process, including framework development, narrative ownership, materials build, and Q&A management.\n\n - Build and operationalize SBC and equity modeling, incorporating HC growth, grant cadence, forfeitures, and refresh cycles — and tie SBC into the path to GAAP profitability, EBITDA, and margin analysis.\n\n - Lead consolidated cash flow forecasting and contingency / management reserve strategy, and run total company forecast reviews against company targets.\n\n - Drive external benchmarking against peer companies on key financial and non-financial metrics, and build the analytical foundations that inform long-term capital and operating decisions.\n\n - Partner with Corp Dev on capital raise activities, including pro-forma reporting, forecasting, and capital structure analysis.\n\n - Perform ad hoc analyses that influence long-term business planning and decision-making.\n\n \n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"91d9dd56-7fce-49ac-8599-14946c74aab2","title":"Senior Technical Sourcer","department":"All Departments","team":"Talent","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"Remote","addressCountry":"United States","addressLocality":"Remote"}}},{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98504","addressRegion":"Washington","streetAddress":"Remote","addressCountry":"United States","addressLocality":"Remote"}}}],"publishedAt":"2026-09-28T15:53:26.371+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"Remote","addressCountry":"United States","addressLocality":"Remote"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/91d9dd56-7fce-49ac-8599-14946c74aab2","applyUrl":"https://jobs.ashbyhq.com/plaid/91d9dd56-7fce-49ac-8599-14946c74aab2/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Our EPD Recruiting team builds the teams that build Plaid. We partner with leaders across Engineering, Product, Design, Data, and Security to deliver thoughtful, candidate-first recruiting experiences that raise the bar for how we scale.
We are responsible for delivering world-class technical talent through pragmatic, data-informed, and principle-aligned recruiting practices. We believe the hardest hires are won upstream, in the research and the reach-out, long before a loop is ever scheduled.
Our goal is to help Plaid grow intentionally by hiring exceptional people who share our values and drive our mission to unlock financial freedom for everyone.
We are hiring a Senior Technical Sourcer to build the pipelines behind Plaid's most difficult technical searches. You will own the top of the funnel across software engineering, infrastructure, data science, AI/ML, and security, from market research and pipeline strategy to qualified candidates entering the interview process.
This role is for a deep researcher. Many of the people we need are not always findable by title alone, do not respond to templated outreach, and are not on any list you can buy. You will find them anyway, by mapping the market, reading the work, and writing outreach that earns a reply from someone who ignores twenty recruiter messages a week.
You will carry a high req load across multiple technical domains at once, and you will do it without losing the details that make a pipeline trustworthy. You will also turn what you learn into intelligence the team can use: where the talent actually sits, what competitors are building and paying for, and what a role needs to look like to be winnable.
This is a high-visibility seat. The quality of what enters our funnel shapes every hiring decision downstream.
Responsibilities:
Own top-of-funnel strategy and execution for technical reqs across engineering, infrastructure, data, AI/ML, and security. You build the pipeline, engage and qualify the candidate, and hand off a qualified, well-briefed person to the recruiter.
Run deep talent research. Market maps, org mapping, competitor teardowns, conference and publication mining, open-source and technical community research, and advanced boolean and x-ray search across sources most people do not think to check.
Find niche and emerging technical talent where the qualified pool is small and almost entirely passive, including AI/ML, applied research, distributed systems, and security engineering.
Write outreach that gets answered. You personalize based on what someone has actually built, you test your messaging, and you own your response rate as a number you can explain.
Operate at volume without losing precision. You run multiple searches at once with disciplined follow-up cadences, accurate ATS hygiene, and clean data that others can trust.
Turn research into intelligence. Build market maps, talent density views, and competitive hiring insights, then bring them to recruiters and hiring managers to shape role scope, leveling, and search strategy.
Build diverse pipelines by design, through the breadth of your research and the inclusivity of your outreach, not as a screening step at the end.
Partner closely with recruiters and hiring managers on calibration. You bring the market back into the room when a role as written is not findable, and you propose what would make it winnable.
Track and report your funnel. Response rate, screen pass rate, and stage conversion tell you where to spend your next hour. Use them, and share what they say.
Represent Plaid authentically. You are often a candidate's first impression of us, and that first conversation sets the tone for everything after it.
Qualifications:
6+ years of technical sourcing/recruiting experience, including in-house sourcing at a high-growth technology company.
Mastery of sourcing research technique and tooling: boolean and x-ray search, LinkedIn Recruiter, GitHub and technical communities, publications and conference sources, and CRM or ATS sourcing workflows. You can find people who are not searchable by just title or company name.
Demonstrated success in high-volume, high-urgency environments, carrying multiple technical searches at once without dropping the details.
Genuine fluency in technical skill sets. You can read a job spec, a GitHub profile, or a research paper and make a defensible call on relevance.
Proven track record sourcing for at least one hard-to-fill domain such as AI/ML, data science, data infrastructure, distributed systems, or security engineering. (Bonus if you’ve done it in a fintech space.)
Exceptional written and verbal communication skills. Your outreach is short, specific, and human, and senior engineers reply to it.
Data discipline. You use funnel metrics to decide where to spend effort, and you can explain your pipeline with numbers rather than anecdotes.
Meticulous attention to detail and personal ownership of your data hygiene. If your pipeline data is wrong, no one downstream can plan.
A candidate-first approach built on empathy, transparency, and consistent follow-through.
Nice-to-Have
Experience sourcing in fintech, financial services, or another regulated environments.
Experience producing talent intelligence or market mapping work that was presented to senior leadership and changed a hiring decision.
Experience building sourcing playbooks, training other sourcers, or evaluating and rolling out sourcing tooling or process efficiency projects.
Experience sourcing for distributed or international teams.
Familiarity with inclusive sourcing practices and a track record of building diverse technical pipelines.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nOur EPD Recruiting team builds the teams that build Plaid. We partner with leaders across Engineering, Product, Design, Data, and Security to deliver thoughtful, candidate-first recruiting experiences that raise the bar for how we scale.\n\nWe are responsible for delivering world-class technical talent through pragmatic, data-informed, and principle-aligned recruiting practices. We believe the hardest hires are won upstream, in the research and the reach-out, long before a loop is ever scheduled.\n\nOur goal is to help Plaid grow intentionally by hiring exceptional people who share our values and drive our mission to unlock financial freedom for everyone.\n\nWe are hiring a Senior Technical Sourcer to build the pipelines behind Plaid's most difficult technical searches. You will own the top of the funnel across software engineering, infrastructure, data science, AI/ML, and security, from market research and pipeline strategy to qualified candidates entering the interview process.\n\nThis role is for a deep researcher. Many of the people we need are not always findable by title alone, do not respond to templated outreach, and are not on any list you can buy. You will find them anyway, by mapping the market, reading the work, and writing outreach that earns a reply from someone who ignores twenty recruiter messages a week.\n\nYou will carry a high req load across multiple technical domains at once, and you will do it without losing the details that make a pipeline trustworthy. You will also turn what you learn into intelligence the team can use: where the talent actually sits, what competitors are building and paying for, and what a role needs to look like to be winnable.\n\nThis is a high-visibility seat. The quality of what enters our funnel shapes every hiring decision downstream.\n\n\n\nResponsibilities:\n\n - Own top-of-funnel strategy and execution for technical reqs across engineering, infrastructure, data, AI/ML, and security. You build the pipeline, engage and qualify the candidate, and hand off a qualified, well-briefed person to the recruiter.\n\n - Run deep talent research. Market maps, org mapping, competitor teardowns, conference and publication mining, open-source and technical community research, and advanced boolean and x-ray search across sources most people do not think to check.\n\n - Find niche and emerging technical talent where the qualified pool is small and almost entirely passive, including AI/ML, applied research, distributed systems, and security engineering.\n\n - Write outreach that gets answered. You personalize based on what someone has actually built, you test your messaging, and you own your response rate as a number you can explain.\n\n - Operate at volume without losing precision. You run multiple searches at once with disciplined follow-up cadences, accurate ATS hygiene, and clean data that others can trust.\n\n - Turn research into intelligence. Build market maps, talent density views, and competitive hiring insights, then bring them to recruiters and hiring managers to shape role scope, leveling, and search strategy.\n\n - Build diverse pipelines by design, through the breadth of your research and the inclusivity of your outreach, not as a screening step at the end.\n\n - Partner closely with recruiters and hiring managers on calibration. You bring the market back into the room when a role as written is not findable, and you propose what would make it winnable.\n\n - Track and report your funnel. Response rate, screen pass rate, and stage conversion tell you where to spend your next hour. Use them, and share what they say.\n\n - Represent Plaid authentically. You are often a candidate's first impression of us, and that first conversation sets the tone for everything after it.\n\n\n\nQualifications:\n\n - 6+ years of technical sourcing/recruiting experience, including in-house sourcing at a high-growth technology company.\n\n - Mastery of sourcing research technique and tooling: boolean and x-ray search, LinkedIn Recruiter, GitHub and technical communities, publications and conference sources, and CRM or ATS sourcing workflows. You can find people who are not searchable by just title or company name.\n\n - Demonstrated success in high-volume, high-urgency environments, carrying multiple technical searches at once without dropping the details.\n\n - Genuine fluency in technical skill sets. You can read a job spec, a GitHub profile, or a research paper and make a defensible call on relevance.\n\n - Proven track record sourcing for at least one hard-to-fill domain such as AI/ML, data science, data infrastructure, distributed systems, or security engineering. (Bonus if you’ve done it in a fintech space.)\n\n - Exceptional written and verbal communication skills. Your outreach is short, specific, and human, and senior engineers reply to it.\n\n - Data discipline. You use funnel metrics to decide where to spend effort, and you can explain your pipeline with numbers rather than anecdotes.\n\n - Meticulous attention to detail and personal ownership of your data hygiene. If your pipeline data is wrong, no one downstream can plan.\n\n - A candidate-first approach built on empathy, transparency, and consistent follow-through.\n\nNice-to-Have\n\n - Experience sourcing in fintech, financial services, or another regulated environments.\n\n - Experience producing talent intelligence or market mapping work that was presented to senior leadership and changed a hiring decision.\n\n - Experience building sourcing playbooks, training other sourcers, or evaluating and rolling out sourcing tooling or process efficiency projects.\n\n - Experience sourcing for distributed or international teams.\n\n - Familiarity with inclusive sourcing practices and a track record of building diverse technical pipelines.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"9ca3fb8f-70cc-4a0b-90d3-2918049a2beb","title":"Technical Sourcer","department":"All Departments","team":"Talent","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"Remote","addressCountry":"United States","addressLocality":"Remote"}}},{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98504","addressRegion":"Washington","streetAddress":"Remote","addressCountry":"United States","addressLocality":"Remote"}}}],"publishedAt":"2026-09-25T20:45:10.473+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"Remote","addressCountry":"United States","addressLocality":"Remote"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/9ca3fb8f-70cc-4a0b-90d3-2918049a2beb","applyUrl":"https://jobs.ashbyhq.com/plaid/9ca3fb8f-70cc-4a0b-90d3-2918049a2beb/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Our EPD Recruiting team builds the teams that build Plaid. We partner with leaders across Engineering, Product, Design, Data, and Security to deliver thoughtful, candidate-first recruiting experiences that raise the bar for how we scale.
We are responsible for delivering world-class technical talent through pragmatic, data-informed, and principle-aligned recruiting practices. We believe the hardest hires are won upstream, in the research and the reach-out, long before a loop is ever scheduled. Our mission is to help Plaid grow intentionally by hiring exceptional people who share our values and drive our mission to unlock financial freedom for everyone.
We are hiring a Technical Sourcer to build the pipelines for Plaid’s core Engineering and Data Science population. You will own the top of the funnel across one or multiple tech pipelines, from market research and pipeline strategy through to qualified candidates entering the interview process.
You will carry a high req load across multiple teams at once, and you will do it without losing the details that make a pipeline trustworthy. You will also turn what you learn into intelligence the team can use: where the talent actually sits, what competitors are building and paying for, and what a role needs to look like to be winnable.
The quality of what enters our funnel shapes every hiring decision downstream.
Responsibilities:
Own top-of-funnel strategy and execution for technical reqs across Software Engineering or Data Science. You build the pipeline, engage and qualify the candidate, and hand off a qualified, well-briefed person to the recruiter.
Run talent research. Market maps, org mapping, open-source and technical community research, and advanced boolean and x-ray search across sources most people do not think to check.
Write outreach that gets answered. You personalize based on what someone has actually built, you test your messaging, and you own your response rate as a number you can explain.
Operate at volume without losing precision. You run multiple searches at once with disciplined follow-up cadences, accurate ATS hygiene, and clean data that others can trust.
Turn research into intelligence. Build market maps, talent density views, and competitive hiring insights, then bring them to recruiters and hiring managers to shape role scope, leveling, and search strategy.
Build diverse pipelines by design, through the breadth of your research and the inclusivity of your outreach, not as a screening step at the end.
Partner closely with recruiters and hiring managers on calibration. You bring the market back into the room when a role as written is not findable, and you propose what would make it winnable.
Track and report your funnel. Response rate, screen pass rate, and stage conversion tell you where to spend your next hour. Use them, and share what they say.
Represent Plaid authentically. You are often a candidate's first impression of us, and that first conversation sets the tone for everything after it.
Qualifications:
3+ years of technical sourcing experience, including in-house sourcing at a high-growth technology company.
Strong sourcing research technique and tooling: boolean and x-ray search, LinkedIn Recruiter, GitHub and technical communities, publications and conference sources, and CRM or ATS sourcing workflows. You can find people who are not searchable by just title or company name.
Demonstrated success in high-volume, high-urgency environments, carrying multiple technical searches at once without dropping the details.
Genuine fluency in technical skill sets. You can read a job spec, a GitHub profile, or a research paper and make a defensible call on relevance.
Strong written and verbal communication. Your outreach is short, specific, and human, and senior engineers reply to it.
Data discipline. You use funnel metrics to decide where to spend effort, and you can explain your pipeline with numbers rather than anecdotes.
Meticulous attention to detail and personal ownership of your data hygiene. If your pipeline data is wrong, no one downstream can plan.
A candidate-first approach built on empathy, transparency, and consistent follow-through.
Nice-to-Have:
Experience sourcing in fintech, financial services, or another regulated environment.
Experience producing talent intelligence or market mapping work that was presented to senior leadership and changed a hiring decision.
Experience building sourcing playbooks or evaluating and rolling out sourcing tooling.
Experience sourcing for distributed teams.
Familiarity with inclusive sourcing practices and a track record of building diverse technical pipelines.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nOur EPD Recruiting team builds the teams that build Plaid. We partner with leaders across Engineering, Product, Design, Data, and Security to deliver thoughtful, candidate-first recruiting experiences that raise the bar for how we scale.\n\nWe are responsible for delivering world-class technical talent through pragmatic, data-informed, and principle-aligned recruiting practices. We believe the hardest hires are won upstream, in the research and the reach-out, long before a loop is ever scheduled. Our mission is to help Plaid grow intentionally by hiring exceptional people who share our values and drive our mission to unlock financial freedom for everyone.\n\nWe are hiring a Technical Sourcer to build the pipelines for Plaid’s core Engineering and Data Science population. You will own the top of the funnel across one or multiple tech pipelines, from market research and pipeline strategy through to qualified candidates entering the interview process.\n\nYou will carry a high req load across multiple teams at once, and you will do it without losing the details that make a pipeline trustworthy. You will also turn what you learn into intelligence the team can use: where the talent actually sits, what competitors are building and paying for, and what a role needs to look like to be winnable.\n\nThe quality of what enters our funnel shapes every hiring decision downstream.\n\n\n\nResponsibilities:\n\n - Own top-of-funnel strategy and execution for technical reqs across Software Engineering or Data Science. You build the pipeline, engage and qualify the candidate, and hand off a qualified, well-briefed person to the recruiter.\n\n - Run talent research. Market maps, org mapping, open-source and technical community research, and advanced boolean and x-ray search across sources most people do not think to check.\n\n - Write outreach that gets answered. You personalize based on what someone has actually built, you test your messaging, and you own your response rate as a number you can explain.\n\n - Operate at volume without losing precision. You run multiple searches at once with disciplined follow-up cadences, accurate ATS hygiene, and clean data that others can trust.\n\n - Turn research into intelligence. Build market maps, talent density views, and competitive hiring insights, then bring them to recruiters and hiring managers to shape role scope, leveling, and search strategy.\n\n - Build diverse pipelines by design, through the breadth of your research and the inclusivity of your outreach, not as a screening step at the end.\n\n - Partner closely with recruiters and hiring managers on calibration. You bring the market back into the room when a role as written is not findable, and you propose what would make it winnable.\n\n - Track and report your funnel. Response rate, screen pass rate, and stage conversion tell you where to spend your next hour. Use them, and share what they say.\n\n - Represent Plaid authentically. You are often a candidate's first impression of us, and that first conversation sets the tone for everything after it.\n \n \n\nQualifications:\n\n - 3+ years of technical sourcing experience, including in-house sourcing at a high-growth technology company.\n\n - Strong sourcing research technique and tooling: boolean and x-ray search, LinkedIn Recruiter, GitHub and technical communities, publications and conference sources, and CRM or ATS sourcing workflows. You can find people who are not searchable by just title or company name.\n\n - Demonstrated success in high-volume, high-urgency environments, carrying multiple technical searches at once without dropping the details.\n\n - Genuine fluency in technical skill sets. You can read a job spec, a GitHub profile, or a research paper and make a defensible call on relevance.\n\n - Strong written and verbal communication. Your outreach is short, specific, and human, and senior engineers reply to it.\n\n - Data discipline. You use funnel metrics to decide where to spend effort, and you can explain your pipeline with numbers rather than anecdotes.\n\n - Meticulous attention to detail and personal ownership of your data hygiene. If your pipeline data is wrong, no one downstream can plan.\n\n - A candidate-first approach built on empathy, transparency, and consistent follow-through.\n\n\nNice-to-Have:\n\n - Experience sourcing in fintech, financial services, or another regulated environment.\n\n - Experience producing talent intelligence or market mapping work that was presented to senior leadership and changed a hiring decision.\n\n - Experience building sourcing playbooks or evaluating and rolling out sourcing tooling.\n\n - Experience sourcing for distributed teams.\n\n - Familiarity with inclusive sourcing practices and a track record of building diverse technical pipelines.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"027e260d-230b-4f7c-b145-dfade9d49bd6","title":"Senior Product Recruiter","department":"All Departments","team":"Talent","employmentType":"FullTime","location":"Remote United States","secondaryLocations":[],"publishedAt":"2026-10-09T00:49:30.934+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/027e260d-230b-4f7c-b145-dfade9d49bd6","applyUrl":"https://jobs.ashbyhq.com/plaid/027e260d-230b-4f7c-b145-dfade9d49bd6/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
About the team
Plaid’s EPD Recruiting team builds the talent foundation that powers our mission to unlock financial freedom for everyone. We cover technical recruiting across Engineering, Product, Design, Data, and Security. Within that, our team owns Product and Design recruiting. We are responsible for delivering world-class talent through pragmatic, data-informed, and principle-aligned recruiting practices that help Plaid scale with intention.
About the role
We are hiring a Product Recruiter to support Plaid’s growing Product organization. Product Managers at Plaid are builders, thinkers, and connectors who shape how millions of people experience financial freedom — and this role is key to bringing that talent in.
As a senior, full-cycle recruiter, you will partner closely with Product and Engineering leaders to drive recruiting efforts from sourcing through close. You will own searches end to end, manage pipelines, guide hiring teams, and provide data-driven insights that help leaders make smarter hiring decisions. You will act as a trusted advisor to your stakeholders while championing a candidate-first experience that reflects Plaid’s values at every touchpoint.
This is a high-impact, high-visibility opportunity where your work will directly influence how Plaid builds its product organization and scales to meet ambitious goals.
Responsibilities
Own full-cycle recruiting for Product Management roles (PM to Sr. PM) from sourcing and outreach through final rounds and offer close.
Partner directly with Product and Engineering leaders to define role requirements, design interview processes, and drive hiring strategies.
Build and manage strong candidate pipelines using creative sourcing, networking, and market mapping.
Act as a trusted advisor to hiring managers, providing data, market insights, and feedback to guide decision-making.
Lead debriefs and manage closing strategies that align with Plaid’s hiring bar and candidate experience standards.
Track and analyze recruiting metrics to identify bottlenecks and continuously improve efficiency and quality.
Collaborate with sourcers, coordinators, and cross-functional partners to ensure a seamless and consistent recruiting experience.
Represent Plaid’s culture and mission authentically throughout the recruiting process.
Qualifications
5 to 8 years of full-cycle recruiting experience, including experience hiring Product Managers.
Deep understanding of product management disciplines, including strategy, execution, and technical fluency.
Strong sourcing capability with experience identifying and engaging top PM talent in competitive markets.
Proven success partnering with senior product leaders to shape hiring decisions and influence outcomes.
Skilled closer with experience negotiating offers and managing candidate relationships through final stages.
Data-driven mindset; comfortable using recruiting metrics and market insights to inform decisions.
Candidate-first approach with a focus on empathy, transparency, and thoughtful communication.
Preferred Qualifications
Experience partnering strategically with C-suite and senior executives, providing counsel on talent strategy and market insights.
Experience in a client lead or embedded recruiting model (acting as a strategic partner to product teams).
Exposure to high-growth SaaS or fintech recruiting environments.
Experience building recruiting playbooks or process improvements for Product hiring.
Familiarity with inclusive hiring practices and strategies for building diverse product teams.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\n\nAbout the team\n\nPlaid’s EPD Recruiting team builds the talent foundation that powers our mission to unlock financial freedom for everyone. We cover technical recruiting across Engineering, Product, Design, Data, and Security. Within that, our team owns Product and Design recruiting. We are responsible for delivering world-class talent through pragmatic, data-informed, and principle-aligned recruiting practices that help Plaid scale with intention.\n\n\n\nAbout the role\n\nWe are hiring a Product Recruiter to support Plaid’s growing Product organization. Product Managers at Plaid are builders, thinkers, and connectors who shape how millions of people experience financial freedom — and this role is key to bringing that talent in.\n\n\n\nAs a senior, full-cycle recruiter, you will partner closely with Product and Engineering leaders to drive recruiting efforts from sourcing through close. You will own searches end to end, manage pipelines, guide hiring teams, and provide data-driven insights that help leaders make smarter hiring decisions. You will act as a trusted advisor to your stakeholders while championing a candidate-first experience that reflects Plaid’s values at every touchpoint.\n\n\n\nThis is a high-impact, high-visibility opportunity where your work will directly influence how Plaid builds its product organization and scales to meet ambitious goals.\n\n\n\nResponsibilities\n\n - Own full-cycle recruiting for Product Management roles (PM to Sr. PM) from sourcing and outreach through final rounds and offer close.\n\n - Partner directly with Product and Engineering leaders to define role requirements, design interview processes, and drive hiring strategies.\n\n - Build and manage strong candidate pipelines using creative sourcing, networking, and market mapping.\n\n - Act as a trusted advisor to hiring managers, providing data, market insights, and feedback to guide decision-making.\n\n - Lead debriefs and manage closing strategies that align with Plaid’s hiring bar and candidate experience standards.\n\n - Track and analyze recruiting metrics to identify bottlenecks and continuously improve efficiency and quality.\n\n - Collaborate with sourcers, coordinators, and cross-functional partners to ensure a seamless and consistent recruiting experience.\n\n - Represent Plaid’s culture and mission authentically throughout the recruiting process.\n\n\n\nQualifications\n\n - 5 to 8 years of full-cycle recruiting experience, including experience hiring Product Managers.\n\n - Deep understanding of product management disciplines, including strategy, execution, and technical fluency.\n\n - Strong sourcing capability with experience identifying and engaging top PM talent in competitive markets.\n\n - Proven success partnering with senior product leaders to shape hiring decisions and influence outcomes.\n\n - Skilled closer with experience negotiating offers and managing candidate relationships through final stages.\n\n - Data-driven mindset; comfortable using recruiting metrics and market insights to inform decisions.\n\n - Candidate-first approach with a focus on empathy, transparency, and thoughtful communication.\n\n\n\nPreferred Qualifications\n\n - Experience partnering strategically with C-suite and senior executives, providing counsel on talent strategy and market insights.\n\n - Experience in a client lead or embedded recruiting model (acting as a strategic partner to product teams).\n\n - Exposure to high-growth SaaS or fintech recruiting environments.\n\n - Experience building recruiting playbooks or process improvements for Product hiring.\n\n - Familiarity with inclusive hiring practices and strategies for building diverse product teams.\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"4c4af954-2c70-4a3c-acc2-97c58211f920","title":"Senior Security Analyst, Security Risk Management","department":"All Departments","team":"Risk - Eng","employmentType":"FullTime","location":"Seattle Office","secondaryLocations":[{"location":"Raleigh Office","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-12T23:07:56.477+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/4c4af954-2c70-4a3c-acc2-97c58211f920","applyUrl":"https://jobs.ashbyhq.com/plaid/4c4af954-2c70-4a3c-acc2-97c58211f920/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The Security Governance, Risk, and Compliance (GRC) team is part of Plaid’s security organization, focused on enabling the business by proactively managing information security risks and maintaining effective controls.
Our mission is to reduce the likelihood and impact of security risks while operating a robust assurance program that builds trust with our customers, consumers, and data partners.We partner closely across the company to ensure Plaid’s platform remains secure, resilient, and aligned with industry and regulatory expectations.Security risk management is how Plaid makes informed security trade-offs—we identify and analyze the risks that could materially affect the business, make sure the right owners decide what to do about them, and turn that picture into reporting leadership and the board can act on.
You will run security risk assessments end-to-end within Plaid’s security risk management program—intake, scenario-based analysis, treatment decisions, and monitoring across security, infrastructure, and product risk.
You will work with engineering SMEs and risk owners on risks ranging from over-privileged access and supply-chain gaps to product abuse and AI adoption, giving owners a clear, defensible basis for accepting or mitigating each one.
You will build quarterly security risk reporting and the security risk content in leadership and board materials.
You will help integrate security risk into enterprise risk management, so it is tracked and weighed alongside the rest of the business.
You will help mature the program as its scope grows, and operate as an AI power user who automates the work so it scales.
Run Security Risk Assessments: Triage intake, run scenario-based risk analyses with engineering SMEs, score initial and residual risk, and drive risk owners to a documented treatment decision. Your analysis turns vague concerns into decisions leadership can stand behind.
Build Quarterly Risk Reporting: Gather updates on material risks, prepare the Security Risk Review, and build the security risk content for executive and board decks. Your reporting gives leadership a clear, current view of where security risk sits and what’s being done about it.
Integrate Security Risk into ERM: Partner with enterprise risk stakeholders to map security risks into the enterprise taxonomy, align rating scales, and keep the registers in sync. Your work puts security risk alongside business risk instead of in a silo.
Mature the Program: Help evolve the risk framework, register, key risk indicators, and risk-owner self-service as the program’s scope grows. Your work moves the program from tracking risks to measuring and reducing them.
Support FedRAMP 20x Risk Decisions: Help make sure unmet FedRAMP rules and KSI gaps carry a documented risk explanation and senior-official acceptance in the Security Decision Record, consistent with the risk register. Your work keeps Plaid’s FedRAMP risk posture defensible to agencies and assessors.
Scale Through AI and Automation: Build AI skills and automations for intake triage, first-draft risk analyses, register hygiene, and report generation—and share them across the team. Your approach lets the program cover more risk without adding headcount.
Must haves:
Security risk assessment:
Experience running scenario-based analyses of technical risks (cloud, IAM, software supply chain, application and product) using NIST SP 800-30, FAIR, or a comparable method.
Technical depth to engage engineers on architecture and controls, and to tell a real exposure from a hypothetical one.
Risk program maturity and ERM integration:
Experience building or maturing a security risk program—methodology, register, treatment and exception workflow, and key risk indicators.
Experience integrating security risk into an enterprise risk management program.
Risk reporting and executive communication:
Experience preparing quarterly risk reporting and building security risk content for executive and board decks.
Ability to turn technical risk into a concise executive narrative without overstating or hand-waving.
Security and compliance knowledge:
Working knowledge of NIST 800-53, NIST CSF, ISO 27001, and SOC 2, and how risk management feeds each.
AI fluency and tooling:
Power user who has built AI skills, agents, or automations that materially increase risk-program throughput—and who shares what works with the team.
Nice to have:
Hands-on FedRAMP 20x experience, including Security Decision Record reporting for rules and Key Security Indicators (SDR-CSO-FRR, SDR-CSX-KSI).
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\nABOUT THE TEAM:\n\nThe Security Governance, Risk, and Compliance (GRC) team is part of Plaid’s security organization, focused on enabling the business by proactively managing information security risks and maintaining effective controls.\n\nOur mission is to reduce the likelihood and impact of security risks while operating a robust assurance program that builds trust with our customers, consumers, and data partners.We partner closely across the company to ensure Plaid’s platform remains secure, resilient, and aligned with industry and regulatory expectations.Security risk management is how Plaid makes informed security trade-offs—we identify and analyze the risks that could materially affect the business, make sure the right owners decide what to do about them, and turn that picture into reporting leadership and the board can act on.\n\n\n\nABOUT THE ROLE:\n\n - You will run security risk assessments end-to-end within Plaid’s security risk management program—intake, scenario-based analysis, treatment decisions, and monitoring across security, infrastructure, and product risk.\n\n - You will work with engineering SMEs and risk owners on risks ranging from over-privileged access and supply-chain gaps to product abuse and AI adoption, giving owners a clear, defensible basis for accepting or mitigating each one.\n\n - You will build quarterly security risk reporting and the security risk content in leadership and board materials.\n\n - You will help integrate security risk into enterprise risk management, so it is tracked and weighed alongside the rest of the business.\n\n - You will help mature the program as its scope grows, and operate as an AI power user who automates the work so it scales.\n\n\nRESPONSIBILITIES:\n\n - Run Security Risk Assessments: Triage intake, run scenario-based risk analyses with engineering SMEs, score initial and residual risk, and drive risk owners to a documented treatment decision. Your analysis turns vague concerns into decisions leadership can stand behind.\n\n - Build Quarterly Risk Reporting: Gather updates on material risks, prepare the Security Risk Review, and build the security risk content for executive and board decks. Your reporting gives leadership a clear, current view of where security risk sits and what’s being done about it.\n\n - Integrate Security Risk into ERM: Partner with enterprise risk stakeholders to map security risks into the enterprise taxonomy, align rating scales, and keep the registers in sync. Your work puts security risk alongside business risk instead of in a silo.\n\n - Mature the Program: Help evolve the risk framework, register, key risk indicators, and risk-owner self-service as the program’s scope grows. Your work moves the program from tracking risks to measuring and reducing them.\n\n - Support FedRAMP 20x Risk Decisions: Help make sure unmet FedRAMP rules and KSI gaps carry a documented risk explanation and senior-official acceptance in the Security Decision Record, consistent with the risk register. Your work keeps Plaid’s FedRAMP risk posture defensible to agencies and assessors.\n\n - Scale Through AI and Automation: Build AI skills and automations for intake triage, first-draft risk analyses, register hygiene, and report generation—and share them across the team. Your approach lets the program cover more risk without adding headcount.\n\n\nQUALIFICATIONS:\n\nMust haves:\n\n - Security risk assessment:\n \n - Experience running scenario-based analyses of technical risks (cloud, IAM, software supply chain, application and product) using NIST SP 800-30, FAIR, or a comparable method.\n \n - Technical depth to engage engineers on architecture and controls, and to tell a real exposure from a hypothetical one.\n\n - Risk program maturity and ERM integration:\n \n - Experience building or maturing a security risk program—methodology, register, treatment and exception workflow, and key risk indicators.\n \n - Experience integrating security risk into an enterprise risk management program.\n\n - Risk reporting and executive communication:\n \n - Experience preparing quarterly risk reporting and building security risk content for executive and board decks.\n \n - Ability to turn technical risk into a concise executive narrative without overstating or hand-waving.\n\n - Security and compliance knowledge:\n \n - Working knowledge of NIST 800-53, NIST CSF, ISO 27001, and SOC 2, and how risk management feeds each.\n\n - AI fluency and tooling:\n \n - Power user who has built AI skills, agents, or automations that materially increase risk-program throughput—and who shares what works with the team.\n\nNice to have:\n\n - Hands-on FedRAMP 20x experience, including Security Decision Record reporting for rules and Key Security Indicators (SDR-CSO-FRR, SDR-CSX-KSI).\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"d085d50f-c375-4977-84c7-a387023ae42c","title":"Staff Product Manager - Data Supply Expansion","department":"All Departments","team":"Product","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-09-28T16:09:32.978+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/d085d50f-c375-4977-84c7-a387023ae42c","applyUrl":"https://jobs.ashbyhq.com/plaid/d085d50f-c375-4977-84c7-a387023ae42c/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
About the Team
Our Network Enablement and Access team’s mission is to unlock the potential of the Plaid network by broadening and deepening our connection to data partners. We do this by providing solutions that allow our data partners to be part of the network and by providing best in class connections. By expanding and improving our connections to data providers, we are able to strengthen the Plaid network while also enabling great products and experiences.
Plaid's data access platform owns the deep-infrastructure layer that determines how reliably and efficiently data flows from our data providers to our customers. As the data supply network evolves, we are building the new platform capabilities that keep it strong: ensuring that our traffic stays smooth for the providers we depend on, building improved detection capabilities that enable us to catch issues as they happen, and evolving our data access toolkit to be more efficient over time.
About the role:
You will decide what data Plaid goes after next. Bank data got us here, but the picture our customers need now includes things we do not have: property tax, merchant and SKU-level purchases, utilities, tax, payroll. Some of it we should build with our own technology. Some of it we should partner or pay for. Someone has to make those calls with conviction and a real business case behind them, and that person is you.
This is a 0-1 role. You will start with two to three engineers and a mandate to prove something real: Plaid's first non-bank data offering, live, inside your first year. Along the way you will set the multi-year strategy for supply expansion, define what quality and completeness mean for data types nobody here has worked with before, and build the internal case that turns a promising vertical into a funded bet.
Responsibilities:
Set the multi-year strategy for non-bank data supply, grounded in what our products and customers need rather than what is technically interesting
Build and quickly execute against the one year plan - showcasing fast momentum and impact
Force-rank new data types across the company and own the business case for each, including the ones you recommend against
Make and defend build, buy, and partner decisions alongside data partnerships, corporate development, and legal
Ship Plaid's first non-bank data offerings, as internal insight inputs or externalized to customers
Partner with engineering and data teams on the taxonomies, quality controls, and coverage metrics that new data types require
Define the metrics for supply expansion and report progress to leadership and cross-functional stakeholders
Qualifications:
8+ years of experience, including 5+ in product management or equivalent founder/operator roles.
Analytical rigor: You are comfortable working directly with data, cost models, and operational metrics to make and defend complex decisions.
Deep technical fluency: You can reason about large-scale systems, load management, API platforms, and machine-learning models and engage engineers as a close product partner.
Platform & systems thinking mindset: You think in systems, and design for reuse and the long term.
Leadership, stakeholder influence, and communication :You should be comfortable working cross-functionally (engineering, data, product) and influencing without direct authority. You must be able to explain complex technical ideas to non-technical stakeholders, drive alignment, and make trade-offs crystal clear
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nAbout the Team\nOur Network Enablement and Access team’s mission is to unlock the potential of the Plaid network by broadening and deepening our connection to data partners. We do this by providing solutions that allow our data partners to be part of the network and by providing best in class connections. By expanding and improving our connections to data providers, we are able to strengthen the Plaid network while also enabling great products and experiences.\n\nPlaid's data access platform owns the deep-infrastructure layer that determines how reliably and efficiently data flows from our data providers to our customers. As the data supply network evolves, we are building the new platform capabilities that keep it strong: ensuring that our traffic stays smooth for the providers we depend on, building improved detection capabilities that enable us to catch issues as they happen, and evolving our data access toolkit to be more efficient over time.\n\nAbout the role:\n\nYou will decide what data Plaid goes after next. Bank data got us here, but the picture our customers need now includes things we do not have: property tax, merchant and SKU-level purchases, utilities, tax, payroll. Some of it we should build with our own technology. Some of it we should partner or pay for. Someone has to make those calls with conviction and a real business case behind them, and that person is you.\n\nThis is a 0-1 role. You will start with two to three engineers and a mandate to prove something real: Plaid's first non-bank data offering, live, inside your first year. Along the way you will set the multi-year strategy for supply expansion, define what quality and completeness mean for data types nobody here has worked with before, and build the internal case that turns a promising vertical into a funded bet.\n\nResponsibilities:\n\n - Set the multi-year strategy for non-bank data supply, grounded in what our products and customers need rather than what is technically interesting\n\n - Build and quickly execute against the one year plan - showcasing fast momentum and impact\n\n - Force-rank new data types across the company and own the business case for each, including the ones you recommend against\n\n - Make and defend build, buy, and partner decisions alongside data partnerships, corporate development, and legal\n\n - Ship Plaid's first non-bank data offerings, as internal insight inputs or externalized to customers\n\n - Partner with engineering and data teams on the taxonomies, quality controls, and coverage metrics that new data types require\n\n - Define the metrics for supply expansion and report progress to leadership and cross-functional stakeholders\n\nQualifications:\n\n - 8+ years of experience, including 5+ in product management or equivalent founder/operator roles.\n\n - Analytical rigor: You are comfortable working directly with data, cost models, and operational metrics to make and defend complex decisions.\n\n - Deep technical fluency: You can reason about large-scale systems, load management, API platforms, and machine-learning models and engage engineers as a close product partner.\n\n - Platform & systems thinking mindset: You think in systems, and design for reuse and the long term.\n\n - Leadership, stakeholder influence, and communication :You should be comfortable working cross-functionally (engineering, data, product) and influencing without direct authority. You must be able to explain complex technical ideas to non-technical stakeholders, drive alignment, and make trade-offs crystal clear\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"60597a34-79d5-45ac-a0c8-b3340fa88b95","title":"Product Manager, Privacy & Data Governance","department":"All Departments","team":"Product","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-09-29T21:34:37.194+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/60597a34-79d5-45ac-a0c8-b3340fa88b95","applyUrl":"https://jobs.ashbyhq.com/plaid/60597a34-79d5-45ac-a0c8-b3340fa88b95/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Data Governance builds the infrastructure that ensures Plaid responsibly manages sensitive consumer financial data. This includes identifying and managing PII (including deletions), enforcing consent and other data use limitations, upholding data minimization, and anonymizing data, while unblocking velocity for internal teams.
Responsibilities
Own the product strategy and execution for privacy, data governance, and responsible data use across Plaid’s platform
Ensure Plaid’s products and internal systems handle consumer data in ways that are compliant, transparent, secure, and aligned with Plaid’s values and commitments
Serve as the connective PM between Legal, Security, Data, Engineering, and Product teams to operationalize privacy requirements into scalable product solutions
Define and drive the roadmap for privacy-related platform capabilities (e.g., consent, data minimization, retention, deletion, access controls)
Translate evolving regulatory requirements into clear product requirements and system designs
Partner with Legal, Policy, and GTM to proactively identify privacy risks and opportunities in new and existing products
Work closely with Engineering to design privacy-by-default and privacy-by-design architectures
Balance strong privacy protections with usability and performance for customers and developers
Qualifications
3+ years of product management or equivalent experience in a B2B environment
Ability to influence and collaborate with cross-functional partners in Legal, Engineering, Policy, and Compliance to balance risk with product innovation
Strong communication skills, both written and verbal; able to simplify complex concepts for diverse audiences
Experience working on platform, infrastructure, or highly regulated products
Nice to Have
Experience with design and implementation of privacy initiatives to deliver best-in-class privacy practices,
Experience with data protection domains such as data lifecycle management, access control, or automated policy enforcement.
Experience in fintech or API-driven B2B products
Experience in data management, observability, or quality
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\n\nData Governance builds the infrastructure that ensures Plaid responsibly manages sensitive consumer financial data. This includes identifying and managing PII (including deletions), enforcing consent and other data use limitations, upholding data minimization, and anonymizing data, while unblocking velocity for internal teams.\n\n\n\nResponsibilities\n\n - Own the product strategy and execution for privacy, data governance, and responsible data use across Plaid’s platform\n\n - Ensure Plaid’s products and internal systems handle consumer data in ways that are compliant, transparent, secure, and aligned with Plaid’s values and commitments\n\n - Serve as the connective PM between Legal, Security, Data, Engineering, and Product teams to operationalize privacy requirements into scalable product solutions\n\n - Define and drive the roadmap for privacy-related platform capabilities (e.g., consent, data minimization, retention, deletion, access controls)\n\n - Translate evolving regulatory requirements into clear product requirements and system designs\n\n - Partner with Legal, Policy, and GTM to proactively identify privacy risks and opportunities in new and existing products\n\n - Work closely with Engineering to design privacy-by-default and privacy-by-design architectures\n\n - Balance strong privacy protections with usability and performance for customers and developers\n\nQualifications\n\n - 3+ years of product management or equivalent experience in a B2B environment\n\n - Ability to influence and collaborate with cross-functional partners in Legal, Engineering, Policy, and Compliance to balance risk with product innovation\n\n - Strong communication skills, both written and verbal; able to simplify complex concepts for diverse audiences\n\n - Experience working on platform, infrastructure, or highly regulated products\n\n\n\nNice to Have\n\n - Experience with design and implementation of privacy initiatives to deliver best-in-class privacy practices,\n\n - Experience with data protection domains such as data lifecycle management, access control, or automated policy enforcement.\n\n - Experience in fintech or API-driven B2B products\n\n - Experience in data management, observability, or quality\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"f1e8a2ca-d4cc-4b00-9548-c73bce9cf069","title":"Staff Product Manager - AI & Data Foundations","department":"All Departments","team":"Product","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-09-29T14:09:31.694+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/f1e8a2ca-d4cc-4b00-9548-c73bce9cf069","applyUrl":"https://jobs.ashbyhq.com/plaid/f1e8a2ca-d4cc-4b00-9548-c73bce9cf069/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
As a Product Manager on the AI & Data Foundations team, you will build the shared platforms that power Plaid’s AI and data capabilities. This is early-stage, hands-on work: you’ll partner with data, ML, and platform engineers to take capabilities from 0→1 and scale them into infrastructure that is accessible, reliable, and easy to use across Plaid. Your scope will span our AI platform (e.g., LLM gateway, eval infrastructure), our data platform (e.g., Databricks, AI-powered data tooling), and the systems connecting the two.
This role is for an experienced platform PM who is excited about the rapidly evolving intersection of data infrastructure and AI. You are technically fluent, strategic, and execution-oriented, and know how to turn emerging capabilities into reliable platforms, primitives, and tools that other teams can build on.
Responsibilities
AI & Data Foundations Strategy: Define the vision, roadmap, and success metrics for the shared platforms that power data and AI development across Plaid.
Platform Development: Partner with data, ML, and platform engineers to design and ship foundational capabilities spanning AI infrastructure, developer tooling, data platforms, pipelines, quality, and governance.
Internal Developer Experience & Adoption: Build platforms that Plaid teams choose to use. Develop a deep understanding of internal users, remove friction from common workflows, and measure success through adoption, developer velocity, reliability, and quality.
Platform Evolution: Balance immediate needs from product teams with longer-term platform investments, identifying where Plaid should standardize, build shared primitives, enable experimentation, and/or leverage an existing external solution.
Cross-Functional Leadership: Partner with product, engineering, data, research, and security to identify shared needs and embed foundational AI and data capabilities across Plaid.
Communication & Alignment: Translate complex technical decisions and platform trade-offs into clear narratives that enable decisions across technical and non-technical stakeholders.
Qualifications
8+ years of product management experience including direct experience building AI/ML platform systems, applied intelligence products, or other data infrastructure from concept to production
Deep technical fluency in modern data and AI/ML systems, including how data is stored and processed and how models are developed, evaluated, deployed, and monitored. You can engage deeply with engineers and data scientists on architecture and technical trade-offs without needing to be the engineer in the room.
Demonstrated success operating in ambiguous, early-stage environments, turning loosely defined problems into decisions, shipped capabilities, and measurable adoption or impact.
Ability to operate in a fast-paced startup environment
Platform mindset and experience building scalable developer or data platforms through well-designed primitives, APIs, and frameworks.
Strategic and executional range. Skilled at setting the long-term vision while also delivering near-term experiments, specs, prototypes, and launches.
Strong communicator and cross-functional leader who can translate complex technical concepts into clear narratives to drive decisions for technical and non-technical stakeholders.
Commitment to responsible AI and transparency, especially in regulated or high-trust domains.
[Nice to Have] Hands-on experience with LLMs, embeddings, or agentic systems in production.
[Nice to Have] Experience building AI developer tooling in production.
[Nice to Have] Familiarity with applied AI in regulated or high-trust domains such as fintech, identity, or risk.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nAs a Product Manager on the AI & Data Foundations team, you will build the shared platforms that power Plaid’s AI and data capabilities. This is early-stage, hands-on work: you’ll partner with data, ML, and platform engineers to take capabilities from 0→1 and scale them into infrastructure that is accessible, reliable, and easy to use across Plaid. Your scope will span our AI platform (e.g., LLM gateway, eval infrastructure), our data platform (e.g., Databricks, AI-powered data tooling), and the systems connecting the two.\n\n\nThis role is for an experienced platform PM who is excited about the rapidly evolving intersection of data infrastructure and AI. You are technically fluent, strategic, and execution-oriented, and know how to turn emerging capabilities into reliable platforms, primitives, and tools that other teams can build on.\n\n \n\nResponsibilities\n\n - AI & Data Foundations Strategy: Define the vision, roadmap, and success metrics for the shared platforms that power data and AI development across Plaid.\n\n - Platform Development: Partner with data, ML, and platform engineers to design and ship foundational capabilities spanning AI infrastructure, developer tooling, data platforms, pipelines, quality, and governance.\n\n - Internal Developer Experience & Adoption: Build platforms that Plaid teams choose to use. Develop a deep understanding of internal users, remove friction from common workflows, and measure success through adoption, developer velocity, reliability, and quality.\n\n - Platform Evolution: Balance immediate needs from product teams with longer-term platform investments, identifying where Plaid should standardize, build shared primitives, enable experimentation, and/or leverage an existing external solution.\n\n - Cross-Functional Leadership: Partner with product, engineering, data, research, and security to identify shared needs and embed foundational AI and data capabilities across Plaid.\n\n - Communication & Alignment: Translate complex technical decisions and platform trade-offs into clear narratives that enable decisions across technical and non-technical stakeholders.\n\n \n\nQualifications\n\n - 8+ years of product management experience including direct experience building AI/ML platform systems, applied intelligence products, or other data infrastructure from concept to production\n\n - Deep technical fluency in modern data and AI/ML systems, including how data is stored and processed and how models are developed, evaluated, deployed, and monitored. You can engage deeply with engineers and data scientists on architecture and technical trade-offs without needing to be the engineer in the room.\n\n - Demonstrated success operating in ambiguous, early-stage environments, turning loosely defined problems into decisions, shipped capabilities, and measurable adoption or impact.\n\n - Ability to operate in a fast-paced startup environment\n\n - Platform mindset and experience building scalable developer or data platforms through well-designed primitives, APIs, and frameworks.\n\n - Strategic and executional range. Skilled at setting the long-term vision while also delivering near-term experiments, specs, prototypes, and launches.\n\n - Strong communicator and cross-functional leader who can translate complex technical concepts into clear narratives to drive decisions for technical and non-technical stakeholders.\n\n - Commitment to responsible AI and transparency, especially in regulated or high-trust domains.\n\n - [Nice to Have] Hands-on experience with LLMs, embeddings, or agentic systems in production.\n\n - [Nice to Have] Experience building AI developer tooling in production.\n\n - [Nice to Have] Familiarity with applied AI in regulated or high-trust domains such as fintech, identity, or risk.\n\n \n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"e707566a-dad1-4afa-a3bd-bda5bc2bdcbe","title":"Model Governance Lead, Credit","department":"All Departments","team":"Data","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-05T16:27:21.509+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/e707566a-dad1-4afa-a3bd-bda5bc2bdcbe","applyUrl":"https://jobs.ashbyhq.com/plaid/e707566a-dad1-4afa-a3bd-bda5bc2bdcbe/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
We drive the evolution of Model Governance for Plaid’s Credit products. We work closely with Plaid’s Credit insights team, including Product, Data Science, and Engineering, to support the development and responsible use of next-generation Credit scores and attributes based on cash flow and Plaid’s network.
As the Model Governance Lead, Credit, you will own and execute the Model Governance program for Plaid’s Credit products. You will help ensure that the models supporting Plaid’s Credit Score and Insights products are conceptually sound, appropriately validated, well-documented, and fit for their intended use.
You will work independently while partnering closely with model owners and cross-functional stakeholders. You will provide thoughtful challenge, identify risks and limitations, and help teams improve models and governance practices over time.
Building and evolving a model risk governance framework for an important Credit product portfolio.
Independently assessing the conceptual soundness, data, features, performance, stability, and intended use of credit models.
Identifying model weaknesses and translating them into clear, actionable remediation plans.
Partnering with Product, Data Science, and Engineering teams to strengthen model development and validation practices.
Creating clear, rigorous documentation that helps customers understand and trust the models behind Plaid’s Credit products.
Bringing curiosity, sound judgment, and constructive challenge to complex modeling decisions.
Helping shape responsible use of machine learning as Plaid develops new Credit scores and attributes.
7+ years of experience building and owning a model governance program.
Experience in model validation, model risk management, model development, or Data Science.
Deep knowledge of models built for credit purposes.
Strong understanding of machine learning modeling concepts and techniques, such as XGBoost, and what constitutes rigorous, defensible model validation.
Familiarity with newer modeling techniques, such as foundation models and neural networks.
Experience assessing data and feature inputs, conceptual soundness, model performance, stability, limitations, and appropriateness of use.
A genuinely independent, detail-oriented, and curious mindset.
Comfort providing meaningful challenge to model owners and stakeholders rather than simply documenting their work.
Experience working at a FinTech is a plus.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\nABOUT THE TEAM\n\nWe drive the evolution of Model Governance for Plaid’s Credit products. We work closely with Plaid’s Credit insights team, including Product, Data Science, and Engineering, to support the development and responsible use of next-generation Credit scores and attributes based on cash flow and Plaid’s network.\n\n\n\nABOUT THE ROLE\n\nAs the Model Governance Lead, Credit, you will own and execute the Model Governance program for Plaid’s Credit products. You will help ensure that the models supporting Plaid’s Credit Score and Insights products are conceptually sound, appropriately validated, well-documented, and fit for their intended use.\n\nYou will work independently while partnering closely with model owners and cross-functional stakeholders. You will provide thoughtful challenge, identify risks and limitations, and help teams improve models and governance practices over time.\n\n\n\nWHAT EXCITES YOU\n\n - Building and evolving a model risk governance framework for an important Credit product portfolio.\n\n - Independently assessing the conceptual soundness, data, features, performance, stability, and intended use of credit models.\n\n - Identifying model weaknesses and translating them into clear, actionable remediation plans.\n\n - Partnering with Product, Data Science, and Engineering teams to strengthen model development and validation practices.\n\n - Creating clear, rigorous documentation that helps customers understand and trust the models behind Plaid’s Credit products.\n\n - Bringing curiosity, sound judgment, and constructive challenge to complex modeling decisions.\n\n - Helping shape responsible use of machine learning as Plaid develops new Credit scores and attributes.\n\n\n\nWHAT EXCITES US\n\n - 7+ years of experience building and owning a model governance program.\n\n - Experience in model validation, model risk management, model development, or Data Science.\n\n - Deep knowledge of models built for credit purposes.\n\n - Strong understanding of machine learning modeling concepts and techniques, such as XGBoost, and what constitutes rigorous, defensible model validation.\n\n - Familiarity with newer modeling techniques, such as foundation models and neural networks.\n\n - Experience assessing data and feature inputs, conceptual soundness, model performance, stability, limitations, and appropriateness of use.\n\n - A genuinely independent, detail-oriented, and curious mindset.\n\n - Comfort providing meaningful challenge to model owners and stakeholders rather than simply documenting their work.\n\n - Experience working at a FinTech is a plus.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"058c0896-18fb-47a5-8b34-2f1a78623312","title":"Product Manager - Data Supply Health and Traffic","department":"All Departments","team":"Product","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-10-01T15:38:21.587+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/058c0896-18fb-47a5-8b34-2f1a78623312","applyUrl":"https://jobs.ashbyhq.com/plaid/058c0896-18fb-47a5-8b34-2f1a78623312/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
About the Team
Our Network Enablement and Access team works to unlock the potential of Plaid's network by broadening and deepening our connections with data partners. We build the capabilities that help data providers participate in the network, strengthen the quality and reliability of those connections, and enable great products and experiences for Plaid's customers.
Within Network Enablement and Access, the Data Supply Traffic and Health team owns how Plaid's requests flow to the data providers we depend on. We manage the load placed on each provider, the constraints that shape our access, and the fair allocation of capacity across Plaid's products and new initiatives. As paid access expands across the network, we also work to keep that traffic reliable, efficient, and cost-effective.
As the Product Manager for Data Supply Health and Traffic, you will establish and lead a new product area at the foundation of every Plaid product. You will define how Plaid allocates constrained provider capacity, scales traffic across products, and manages the economics of paid data access.
You will also optimize for data freshness, balancing timeliness with provider capacity and cost so Plaid's products can deliver better experiences to end users. You will own the strategy and roadmap, partner closely with engineering and data-provider teams, and turn technical, contractual, and commercial constraints into clear product priorities.
This is a highly analytical and cross-functional role for someone who enjoys creating structure where no established playbook exists. In your first year, you will build the operating framework for traffic allocation and fairness, develop a clear view of paid-access cost and efficiency, and establish the metrics Plaid uses to run and improve this area.
Responsibilities:
Define and own Plaid's strategy and roadmap for data-supply traffic, health, and cost efficiency.
Build and prioritize traffic-optimization initiatives, including opportunities created by evolving machine-learning models and strategic concessions negotiated with providers.
Serve as the bridge between Plaid's data-provider relationship teams and internal product teams, translating provider constraints into internal priorities and product demand into clear asks of providers.
Partner deeply with engineering and data teams to understand system behavior, evaluate technical trade-offs, and turn analysis into decisions.
Establish and track the core traffic and cost metrics needed to operate the area, identify risks, and measure progress.
Qualifications:
8+ years of experience, including 5+ in product management or equivalent founder/operator roles.
Analytical rigor: You are comfortable working directly with data, cost models, and operational metrics to make and defend complex decisions.
Deep technical fluency: You can reason about large-scale systems, load management, API platforms, and machine-learning models and engage engineers as a close product partner.
Platform & systems thinking mindset: You think in systems, and design for reuse and the long term.
Leadership, stakeholder influence, and communication :You should be comfortable working cross-functionally (engineering, data, product) and influencing without direct authority. You must be able to explain complex technical ideas to non-technical stakeholders, drive alignment, and make trade-offs crystal clear.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nAbout the Team\nOur Network Enablement and Access team works to unlock the potential of Plaid's network by broadening and deepening our connections with data partners. We build the capabilities that help data providers participate in the network, strengthen the quality and reliability of those connections, and enable great products and experiences for Plaid's customers.\n\nWithin Network Enablement and Access, the Data Supply Traffic and Health team owns how Plaid's requests flow to the data providers we depend on. We manage the load placed on each provider, the constraints that shape our access, and the fair allocation of capacity across Plaid's products and new initiatives. As paid access expands across the network, we also work to keep that traffic reliable, efficient, and cost-effective.\n\n \n\nAs the Product Manager for Data Supply Health and Traffic, you will establish and lead a new product area at the foundation of every Plaid product. You will define how Plaid allocates constrained provider capacity, scales traffic across products, and manages the economics of paid data access.\n\n \n\nYou will also optimize for data freshness, balancing timeliness with provider capacity and cost so Plaid's products can deliver better experiences to end users. You will own the strategy and roadmap, partner closely with engineering and data-provider teams, and turn technical, contractual, and commercial constraints into clear product priorities.\n\n \n\nThis is a highly analytical and cross-functional role for someone who enjoys creating structure where no established playbook exists. In your first year, you will build the operating framework for traffic allocation and fairness, develop a clear view of paid-access cost and efficiency, and establish the metrics Plaid uses to run and improve this area.\n\n \n\nResponsibilities:\n\n - Define and own Plaid's strategy and roadmap for data-supply traffic, health, and cost efficiency.\n\n - Build and prioritize traffic-optimization initiatives, including opportunities created by evolving machine-learning models and strategic concessions negotiated with providers.\n\n - Serve as the bridge between Plaid's data-provider relationship teams and internal product teams, translating provider constraints into internal priorities and product demand into clear asks of providers.\n\n - Partner deeply with engineering and data teams to understand system behavior, evaluate technical trade-offs, and turn analysis into decisions.\n\n - Establish and track the core traffic and cost metrics needed to operate the area, identify risks, and measure progress.\n \n \n\nQualifications:\n\n - 8+ years of experience, including 5+ in product management or equivalent founder/operator roles.\n\n - Analytical rigor: You are comfortable working directly with data, cost models, and operational metrics to make and defend complex decisions.\n\n - Deep technical fluency: You can reason about large-scale systems, load management, API platforms, and machine-learning models and engage engineers as a close product partner.\n\n - Platform & systems thinking mindset: You think in systems, and design for reuse and the long term.\n\n - Leadership, stakeholder influence, and communication :You should be comfortable working cross-functionally (engineering, data, product) and influencing without direct authority. You must be able to explain complex technical ideas to non-technical stakeholders, drive alignment, and make trade-offs crystal clear.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"9de91efe-7adc-4288-87fb-7bd04af36b3b","title":"Technical Support Engineer","department":"All Departments","team":"Product Support","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Remote United States","address":{"postalAddress":{"postalCode":"98504","addressRegion":"Washington","streetAddress":"Remote","addressCountry":"United States","addressLocality":"Remote"}}},{"location":"Remote United States","address":{"postalAddress":{"postalCode":"97310","addressRegion":"Oregon","streetAddress":"Remote","addressCountry":"United States","addressLocality":"Remote"}}},{"location":"Remote United States","address":{"postalAddress":{"postalCode":"92101","addressRegion":"California","streetAddress":"Remote","addressCountry":"United States","addressLocality":"San Diego"}}},{"location":"Remote United States","address":{"postalAddress":{"postalCode":"95811","addressRegion":"California","streetAddress":"Remote","addressCountry":"United States","addressLocality":"Sacramento"}}},{"location":"Remote United States","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"Remote","addressCountry":"United States","addressLocality":"Remote"}}},{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98504","addressRegion":"Washington","streetAddress":"Remote","addressCountry":"United States","addressLocality":"Remote"}}},{"location":"Remote United States","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"Remote","addressCountry":"United States","addressLocality":"Remote"}}},{"location":"Remote United States","address":{"postalAddress":{"postalCode":"97201","addressRegion":"Oregon","streetAddress":"Remote","addressCountry":"United States","addressLocality":"Portland"}}}],"publishedAt":"2026-10-06T00:54:24.988+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"Remote","addressCountry":"United States","addressLocality":"Remote"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/9de91efe-7adc-4288-87fb-7bd04af36b3b","applyUrl":"https://jobs.ashbyhq.com/plaid/9de91efe-7adc-4288-87fb-7bd04af36b3b/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
This position requires employees to be primarily located within the Pacific Time Zone and to work Pacific Time business hours.
Plaid Support ensures our customers' applications can help their consumers live their best financial lives by ensuring our products continue to operate as expected. We investigate the root cause of integration issues, quantify their scope and impact, and when we can’t fix them ourselves, we work with our Growth and Engineering teams to reach a solution.
As we continue to grow, we’re looking for Technical Support Engineers (TSEs) to join the team to help us balance the needs of customers, users and internal stakeholders, while navigating critical technical issues. In this role, you will manage issues from their first symptom to their eventual resolution, communicating with our customers and internal stakeholders throughout the process. People who succeed in this role tend to be empathetic, collaborative, technically minded, and most importantly - customer-centric. They have an interest in learning more about financial services, and are excited to help customers resolve complex issues. TSEs work closely with Plaid’s product and engineering teams, and we have a high technical bar to ensure that we all speak the same language. Our Support team sets aggressive goals to meet the standards our customers expect, and we collaborate cross-functionally with our Engineering, Product, Financial Access, and Go-to-Market teams in order to achieve these goals. This role requires candidates to be based in the Pacific Time Zone (PST/PDT) to align with customer needs and team collaboration
Responsibilities
Respond to 10-12 customer tickets per day via Zendesk, meeting quality standards
Troubleshoot customer issues using internal tools and documentation and escalate to Engineering or Partnership teams for resolution
Work on projects with other TSE’s to improve internal and external processes
Contribute to brainstorming and project execution (tooling, documentation, process improvements)
Assist GTM teams with customer escalations
Collaborate with EPD teams on issue resolution
Qualifications
2+ years of experience in a customer-facing role
6+ months of experience working with REST APIs, SQL, CSS, HTML and a coding language (Javascript or Python)
Knowledge of ticketing systems and tools (e.g. Zendesk, Jira), and data visualizations (e.g. Mode)
Preferred: 6+ months of experience supporting technical projects and/or process improvement
Genuine interest and passion for Support
Commitment to providing a world-class customer experience
Strong written and verbal communication
Self-starter mentality and ability to work independently
Effective time management and ability to balance multiple priorities
Based in the Pacific Time Zone (PST/PDT).
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nThis position requires employees to be primarily located within the Pacific Time Zone and to work Pacific Time business hours.\n\nPlaid Support ensures our customers' applications can help their consumers live their best financial lives by ensuring our products continue to operate as expected. We investigate the root cause of integration issues, quantify their scope and impact, and when we can’t fix them ourselves, we work with our Growth and Engineering teams to reach a solution. \n\n \n\nAs we continue to grow, we’re looking for Technical Support Engineers (TSEs) to join the team to help us balance the needs of customers, users and internal stakeholders, while navigating critical technical issues. In this role, you will manage issues from their first symptom to their eventual resolution, communicating with our customers and internal stakeholders throughout the process. People who succeed in this role tend to be empathetic, collaborative, technically minded, and most importantly - customer-centric. They have an interest in learning more about financial services, and are excited to help customers resolve complex issues. TSEs work closely with Plaid’s product and engineering teams, and we have a high technical bar to ensure that we all speak the same language. Our Support team sets aggressive goals to meet the standards our customers expect, and we collaborate cross-functionally with our Engineering, Product, Financial Access, and Go-to-Market teams in order to achieve these goals. This role requires candidates to be based in the Pacific Time Zone (PST/PDT) to align with customer needs and team collaboration\n\nResponsibilities\n\n - Respond to 10-12 customer tickets per day via Zendesk, meeting quality standards\n\n - Troubleshoot customer issues using internal tools and documentation and escalate to Engineering or Partnership teams for resolution\n\n - Work on projects with other TSE’s to improve internal and external processes\n\n - Contribute to brainstorming and project execution (tooling, documentation, process improvements)\n\n - Assist GTM teams with customer escalations\n\n - Collaborate with EPD teams on issue resolution\n\nQualifications\n\n - 2+ years of experience in a customer-facing role\n\n - 6+ months of experience working with REST APIs, SQL, CSS, HTML and a coding language (Javascript or Python)\n\n - Knowledge of ticketing systems and tools (e.g. Zendesk, Jira), and data visualizations (e.g. Mode) \n\n - Preferred: 6+ months of experience supporting technical projects and/or process improvement\n\n - Genuine interest and passion for Support \n\n - Commitment to providing a world-class customer experience\n\n - Strong written and verbal communication \n\n - Self-starter mentality and ability to work independently\n\n - Effective time management and ability to balance multiple priorities\n\n - Based in the Pacific Time Zone (PST/PDT). \n\n \n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"ab1d1a90-c615-4b5b-94de-0b7a6d5a364a","title":"Corporate Engineer","department":"All Departments","team":"Security","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-10-05T20:14:24.731+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/ab1d1a90-c615-4b5b-94de-0b7a6d5a364a","applyUrl":"https://jobs.ashbyhq.com/plaid/ab1d1a90-c615-4b5b-94de-0b7a6d5a364a/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The TechOps team is the technical foundation that is a major stakeholder in keeping the company running. We own the systems, tools, and infrastructure that every Plaid employee depends on, from identity and endpoint management to help desk support, office infrastructure, and the internal tooling that powers day-to-day productivity.
What sets us apart from a traditional IT team is how we approach our higher-level goals. We treat corporate infrastructure like an engineering problem: configuration lives in code when possible, endpoint provisioning is automated, access assignment is self-service, and we're always looking for ways to make our systems more reliable and our support burden smaller.
We're a small team with broad ownership and high standards. We work closely with Security, Engineering, and People teams to make sure Plaid's internal environment is secure, scalable, and ready for where the company is going, whether that's a new office, a new compliance requirement, or a new way of working enabled by AI tooling.
In this role, you'll take part in our on-call rotation for a few hours each week, but this isn't just a break/fix IT position. It's a chance to build, improve, and own systems that a thousand-person company depends on.
If you care about doing IT the right way through infrastructure as code, automation-first thinking, and strong security instincts, this team is actively building that culture and needs someone with experience in this area to help us move even faster.
Own and improve Okta configuration, including lifecycle policies, access reviews, MFA enforcement, and Workflows automation
Manage endpoint configuration via Iru or Kandji, with a preference for policy-as-code and version-controlled configurations
Build and maintain automation that reduces repetitive support burden
Evaluate, deploy, and support AI tooling that improves team and company productivity
Manage SaaS procurement and renewals for the systems the team owns
Actively own and support company-wide SaaS platforms such as Google Workspace, Linear, Slack, and Okta
Partner with Engineering, Security, and GTM teams on planned work that crosses into the team's systems or areas of expertise
Work from the office 3 days per week
3+ years of experience supporting a large fleet of macOS devices
Experience with mobile device management for Apple devices such as Iru, Intune, or Workspace One
Experience with configuration as code, such as Terraform
Experience with Bash or Python scripting
Experience leveraging Claude Code, Codex, or similar tools to improve the quality and efficiency of the solutions you build
Experience using and managing major central business and development systems
Experience with Google Workspace
Experience with Slack
Experience with Linear, Jira, or other ticketing platforms
Nice to have:
Experience working in a high-growth environment with broad ownership across internal systems
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\n\nTEAM OVERVIEW\n\nThe TechOps team is the technical foundation that is a major stakeholder in keeping the company running. We own the systems, tools, and infrastructure that every Plaid employee depends on, from identity and endpoint management to help desk support, office infrastructure, and the internal tooling that powers day-to-day productivity.\n\nWhat sets us apart from a traditional IT team is how we approach our higher-level goals. We treat corporate infrastructure like an engineering problem: configuration lives in code when possible, endpoint provisioning is automated, access assignment is self-service, and we're always looking for ways to make our systems more reliable and our support burden smaller.\n\nWe're a small team with broad ownership and high standards. We work closely with Security, Engineering, and People teams to make sure Plaid's internal environment is secure, scalable, and ready for where the company is going, whether that's a new office, a new compliance requirement, or a new way of working enabled by AI tooling.\n\n\nROLE OVERVIEW\n\nIn this role, you'll take part in our on-call rotation for a few hours each week, but this isn't just a break/fix IT position. It's a chance to build, improve, and own systems that a thousand-person company depends on.\n\nIf you care about doing IT the right way through infrastructure as code, automation-first thinking, and strong security instincts, this team is actively building that culture and needs someone with experience in this area to help us move even faster.\n\n\n\nRESPONSIBILITIES\n\n - Own and improve Okta configuration, including lifecycle policies, access reviews, MFA enforcement, and Workflows automation\n\n - Manage endpoint configuration via Iru or Kandji, with a preference for policy-as-code and version-controlled configurations\n\n - Build and maintain automation that reduces repetitive support burden\n\n - Evaluate, deploy, and support AI tooling that improves team and company productivity\n\n - Manage SaaS procurement and renewals for the systems the team owns\n\n - Actively own and support company-wide SaaS platforms such as Google Workspace, Linear, Slack, and Okta\n\n - Partner with Engineering, Security, and GTM teams on planned work that crosses into the team's systems or areas of expertise\n\n - Work from the office 3 days per week\n\n\n\nQUALIFICATIONS\n\n - 3+ years of experience supporting a large fleet of macOS devices\n\n - Experience with mobile device management for Apple devices such as Iru, Intune, or Workspace One\n\n - Experience with configuration as code, such as Terraform\n\n - Experience with Bash or Python scripting\n\n - Experience leveraging Claude Code, Codex, or similar tools to improve the quality and efficiency of the solutions you build\n\n - Experience using and managing major central business and development systems\n\n - Experience with Google Workspace\n\n - Experience with Slack\n\n - Experience with Linear, Jira, or other ticketing platforms\n\nNice to have:\n\n - Experience working in a high-growth environment with broad ownership across internal systems\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"f2a756cd-28c8-4e94-b99b-3b5c16751552","title":"Employee Experience Coordinator","department":"All Departments","team":"Workplace Experience","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-10-06T15:39:23.031+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/f2a756cd-28c8-4e94-b99b-3b5c16751552","applyUrl":"https://jobs.ashbyhq.com/plaid/f2a756cd-28c8-4e94-b99b-3b5c16751552/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The Workplace Experience (WPE) team is responsible for shaping the employee experience at Plaid, ensuring that our workspaces, events, and cultural touchpoints drive connection, collaboration, productivity, and engagement. Within WPE, the Employee Experience team brings Plaid's culture to life by designing and executing programs that foster belonging and engagement across both in-office and distributed environments, from flagship company-wide gatherings to onboarding, milestone moments, and everyday culture-building. We ensure every Plaid, whether new or tenured, remote or in-office, feels welcomed, valued, and connected.
As an Employee Experience Coordinator, you will help bring Plaid’s culture to life by supporting internal events, employee programs, and everyday moments that help Plaids feel welcomed, connected, and celebrated. You will coordinate event logistics, employee communications, vendor details, and onsite execution for programs ranging from monthly social hours and team gatherings to company-wide events. You will work closely with teammates and cross-functional partners to keep projects organized, respond to employee questions, and ensure each experience runs smoothly from planning through completion. This role is a great fit for someone who is highly organized, eager to learn, comfortable juggling multiple priorities, and excited to provide hands-on support in a fast-paced environment.
Responsibilities
Coordinate logistics, vendor relationships, budget tracking, timeline development, space setup, and communications for in-office and remote events.
Serve as the first point of contact for employee emails, Slack messages, and support tickets—responding directly or routing inquiries to the appropriate team member.
Assist in planning and executing a variety of employee events and programs, including retreats, Plaiderdays, monthly socials, holiday parties, onsites/offsites, and more.
Manage operational details and provide hands-on support to ensure programs run smoothly from planning through completion.
Research vendors and venues, place catering orders, and create event signage and flyers.
Oversee event setup, on-the-ground event management, and breakdown for social hours and flagship gatherings.
Provide administrative support for events and programs, including project tracking, note-taking, task management, and swag coordination.
Build excitement and keep employees informed by producing event communications such as invites, promotional materials, and recaps.
Collaborate with cross-functional partners (People, DEIB, Comms, Workplace Operations) to support broader employee experience initiatives and create memorable experiences for all Plaids.
Qualifications
Comfort being a visible presence in the office and engaging employees face-to-face
1–3 years of experience in an events, employee experience, administrative assistant, HR, or workplace experience role.
Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines at once.
Proficient communication skills across multiple channels (email, Slack, decks, event invites, etc.) including clear, warm, and timely written and verbal communication skills.
A proactive, can-do attitude and comfort working in a fast-paced, occasionally ambiguous environment.
Collaborative mindset and comfort working cross-functionally with different teams and stakeholders.
Experience planning and executing events.
Comfortable being onsite three days per week in the NYC office(Tuesday–Thursday).
Familiarity with tools like Google Workspace, Slack, Canva, Zendesk, or event platforms (e.g.,, Epoch)
Experience supporting multi-office or distributed teams.
Must be able to lift up to 50 pounds.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\n\nThe Workplace Experience (WPE) team is responsible for shaping the employee experience at Plaid, ensuring that our workspaces, events, and cultural touchpoints drive connection, collaboration, productivity, and engagement. Within WPE, the Employee Experience team brings Plaid's culture to life by designing and executing programs that foster belonging and engagement across both in-office and distributed environments, from flagship company-wide gatherings to onboarding, milestone moments, and everyday culture-building. We ensure every Plaid, whether new or tenured, remote or in-office, feels welcomed, valued, and connected.\n\n\nAs an Employee Experience Coordinator, you will help bring Plaid’s culture to life by supporting internal events, employee programs, and everyday moments that help Plaids feel welcomed, connected, and celebrated. You will coordinate event logistics, employee communications, vendor details, and onsite execution for programs ranging from monthly social hours and team gatherings to company-wide events. You will work closely with teammates and cross-functional partners to keep projects organized, respond to employee questions, and ensure each experience runs smoothly from planning through completion. This role is a great fit for someone who is highly organized, eager to learn, comfortable juggling multiple priorities, and excited to provide hands-on support in a fast-paced environment.\n\n\n\nResponsibilities\n\n - Coordinate logistics, vendor relationships, budget tracking, timeline development, space setup, and communications for in-office and remote events.\n\n - Serve as the first point of contact for employee emails, Slack messages, and support tickets—responding directly or routing inquiries to the appropriate team member.\n\n - Assist in planning and executing a variety of employee events and programs, including retreats, Plaiderdays, monthly socials, holiday parties, onsites/offsites, and more.\n\n - Manage operational details and provide hands-on support to ensure programs run smoothly from planning through completion.\n\n - Research vendors and venues, place catering orders, and create event signage and flyers.\n\n - Oversee event setup, on-the-ground event management, and breakdown for social hours and flagship gatherings.\n\n - Provide administrative support for events and programs, including project tracking, note-taking, task management, and swag coordination.\n\n - Build excitement and keep employees informed by producing event communications such as invites, promotional materials, and recaps.\n\n - Collaborate with cross-functional partners (People, DEIB, Comms, Workplace Operations) to support broader employee experience initiatives and create memorable experiences for all Plaids.\n\n\n\nQualifications\n\n - Comfort being a visible presence in the office and engaging employees face-to-face\n\n - 1–3 years of experience in an events, employee experience, administrative assistant, HR, or workplace experience role.\n\n - Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines at once.\n\n - Proficient communication skills across multiple channels (email, Slack, decks, event invites, etc.) including clear, warm, and timely written and verbal communication skills.\n\n - A proactive, can-do attitude and comfort working in a fast-paced, occasionally ambiguous environment.\n\n - Collaborative mindset and comfort working cross-functionally with different teams and stakeholders.\n\n - Experience planning and executing events.\n\n - Comfortable being onsite three days per week in the NYC office(Tuesday–Thursday).\n\n - Familiarity with tools like Google Workspace, Slack, Canva, Zendesk, or event platforms (e.g.,, Epoch)\n\n - Experience supporting multi-office or distributed teams.\n\n - Must be able to lift up to 50 pounds.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"3c20e5d7-70e7-4f16-9c10-478c095d974a","title":"Partnership Manager - Data Partnerships","department":"All Departments","team":"Network Partnerships","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-10-07T19:17:06.017+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/3c20e5d7-70e7-4f16-9c10-478c095d974a","applyUrl":"https://jobs.ashbyhq.com/plaid/3c20e5d7-70e7-4f16-9c10-478c095d974a/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The Partnership Manager is the primary strategic and business point of contact for a portfolio of Plaid’s largest Financial Institution partners. This includes owning the end-to-end strategy and execution of core business goals with a financial institution, as well as building relationships with stakeholders, partnering with Technical Leads to pitch new solutions and act as advocate, and liaison with Plaid Product, Legal, Policy, Go-To-Market, and Engineering teams.
Responsibilities
Lead multiple strategic relationships with our largest financial institution partners.
Create and own the priorities and strategy for our engagement with FIs. Partner with teams internally and externally to execute on this strategy and goals.
Cultivate and deepen relationships with key stakeholders within financial institutions. Help partner with and support FIs on their digital transformation journey.
Be an expert on Plaid’s technology and product offerings; work closely with influence internal and external product and engineering teams to execute on product roadmaps and advocate for open finance solutions.
Help define our strategy for transforming Plaid’s position in the financial services industry. Help shape policy and regulatory priorities and goals.
Serve as the escalation point for business and technical incidents or issues that surface as part of our API integrations with FIs.
Help uncover additional opportunities that are aligned with our FI partnership strategy + company goals.
Work in a highly-collaborative and cross-functional environment that feels different each day.
Qualifications
6 - 10+ years of experience in a partnerships, strategy, business operations, or similar role
Experience managing external relationships independently and building / executing strategies to make partners/clients successful with new technologies
Excellent project management and communication skills with a strong ability to craft compelling executive communications and reports
Ability to understand technical and product concepts
Self-starter who takes initiative and possess strong troubleshooting skills with an ability to use deductive and inductive reasoning to guide partners through complex or escalated issues
Ability to collaborate cross-functionally with different teams, levels of seniority, and influence structure / process to ensure everyone can meet their goals and timelines
Ability to work under pressure, deadlines and navigate unexpected roadblocks
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nThe Partnership Manager is the primary strategic and business point of contact for a portfolio of Plaid’s largest Financial Institution partners. This includes owning the end-to-end strategy and execution of core business goals with a financial institution, as well as building relationships with stakeholders, partnering with Technical Leads to pitch new solutions and act as advocate, and liaison with Plaid Product, Legal, Policy, Go-To-Market, and Engineering teams.\n\nResponsibilities\n\n - Lead multiple strategic relationships with our largest financial institution partners.\n\n - Create and own the priorities and strategy for our engagement with FIs. Partner with teams internally and externally to execute on this strategy and goals.\n\n - Cultivate and deepen relationships with key stakeholders within financial institutions. Help partner with and support FIs on their digital transformation journey.\n\n - Be an expert on Plaid’s technology and product offerings; work closely with influence internal and external product and engineering teams to execute on product roadmaps and advocate for open finance solutions.\n\n - Help define our strategy for transforming Plaid’s position in the financial services industry. Help shape policy and regulatory priorities and goals.\n\n - Serve as the escalation point for business and technical incidents or issues that surface as part of our API integrations with FIs.\n\n - Help uncover additional opportunities that are aligned with our FI partnership strategy + company goals.\n\n - Work in a highly-collaborative and cross-functional environment that feels different each day.\n\nQualifications\n\n - 6 - 10+ years of experience in a partnerships, strategy, business operations, or similar role\n\n - Experience managing external relationships independently and building / executing strategies to make partners/clients successful with new technologies\n\n - Excellent project management and communication skills with a strong ability to craft compelling executive communications and reports\n\n - Ability to understand technical and product concepts\n\n - Self-starter who takes initiative and possess strong troubleshooting skills with an ability to use deductive and inductive reasoning to guide partners through complex or escalated issues\n\n - Ability to collaborate cross-functionally with different teams, levels of seniority, and influence structure / process to ensure everyone can meet their goals and timelines\n\n - Ability to work under pressure, deadlines and navigate unexpected roadblocks\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"a342fecf-4607-42bb-9dce-2952cfa6ad33","title":"Strategic Finance, GTM & Revenue","department":"All Departments","team":"Finance","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-08T23:45:26.973+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/a342fecf-4607-42bb-9dce-2952cfa6ad33","applyUrl":"https://jobs.ashbyhq.com/plaid/a342fecf-4607-42bb-9dce-2952cfa6ad33/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
About the team
Plaid's Strategic Finance team plays a critical role in shaping our long-term business strategy and execution.
The Strategic Finance team helps provide analytical rigor and data-driven insights to drive success across the entire organization.
The Strategic Finance team's purpose is to support Plaid in achieving its short-term and long-term strategic & financial goals and help inform, articulate, and shape Plaid's growth trajectory.
About the role
You will own core pieces of Plaid's top-line revenue forecast and go beyond the number itself to understand what's actually driving it: internal data and external market factors that show how healthy and durable that growth is. You'll work day-to-day with our GTM organization, turning that analysis into insights they can act on. You are highly analytical and quantitative, comfortable building bottom-up from raw data as well as using Plaid's existing tools and dashboards to sanity-check the picture, and skilled at moving between complex modeling detail and the bigger picture it tells.
Responsibilities
Own core pieces of Plaid's top-line revenue forecast, building and refining the models and processes that turn what's happening in the business into an accurate, forward-looking number.
Go beyond the forecast itself to explain what's driving it: internal data and external market/macro factors that show how healthy and durable that growth is, while pushing the underlying process to be more automated and scalable over time.
Partner day-to-day with our GTM organization, turning forecasting and analytics work into insights that shape their planning and decisions.
Own recurring KPI and variance reporting cadences for key stakeholders (from day-to-day dashboards to quarterly Board materials), surfacing risks and opportunities early.
Help recruit and grow a strong Strategic Finance team at Plaid.
Qualifications
3-6 years of experience in investment banking, private equity, management consulting, or FP&A/strategic finance, ideally including time at a high-growth technology company.
Strong quantitative and analytical mindset, with the data fluency to work directly with large datasets (via SQL, AI tools, or both) and the judgment to build and validate financial models and workflows using them.
Strong financial modeling, communication, and presentation skills.
Comfortable working through moderately complex, ambiguous problems, distilling them into structured frameworks and actionable insights, with good judgment about when to loop in a manager or teammate rather than push forward alone.
Demonstrated ability to build trusted cross-functional relationships and drive alignment on financial targets.
Proficiency with core financial and GTM systems; Pigment, Tableau, or similar FP&A/BI tool experience is a plus.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\n\nAbout the team\n\n - Plaid's Strategic Finance team plays a critical role in shaping our long-term business strategy and execution.\n\n - The Strategic Finance team helps provide analytical rigor and data-driven insights to drive success across the entire organization.\n\n - The Strategic Finance team's purpose is to support Plaid in achieving its short-term and long-term strategic & financial goals and help inform, articulate, and shape Plaid's growth trajectory.\n\n\n\nAbout the role\n\nYou will own core pieces of Plaid's top-line revenue forecast and go beyond the number itself to understand what's actually driving it: internal data and external market factors that show how healthy and durable that growth is. You'll work day-to-day with our GTM organization, turning that analysis into insights they can act on. You are highly analytical and quantitative, comfortable building bottom-up from raw data as well as using Plaid's existing tools and dashboards to sanity-check the picture, and skilled at moving between complex modeling detail and the bigger picture it tells.\n\n\n\nResponsibilities\n\n - Own core pieces of Plaid's top-line revenue forecast, building and refining the models and processes that turn what's happening in the business into an accurate, forward-looking number.\n\n - Go beyond the forecast itself to explain what's driving it: internal data and external market/macro factors that show how healthy and durable that growth is, while pushing the underlying process to be more automated and scalable over time.\n\n - Partner day-to-day with our GTM organization, turning forecasting and analytics work into insights that shape their planning and decisions.\n\n - Own recurring KPI and variance reporting cadences for key stakeholders (from day-to-day dashboards to quarterly Board materials), surfacing risks and opportunities early.\n\n - Help recruit and grow a strong Strategic Finance team at Plaid.\n\n\n\nQualifications\n\n - 3-6 years of experience in investment banking, private equity, management consulting, or FP&A/strategic finance, ideally including time at a high-growth technology company.\n\n - Strong quantitative and analytical mindset, with the data fluency to work directly with large datasets (via SQL, AI tools, or both) and the judgment to build and validate financial models and workflows using them.\n\n - Strong financial modeling, communication, and presentation skills.\n\n - Comfortable working through moderately complex, ambiguous problems, distilling them into structured frameworks and actionable insights, with good judgment about when to loop in a manager or teammate rather than push forward alone.\n\n - Demonstrated ability to build trusted cross-functional relationships and drive alignment on financial targets.\n\n - Proficiency with core financial and GTM systems; Pigment, Tableau, or similar FP&A/BI tool experience is a plus.\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"ae758a3d-19ec-45c5-99b0-140046f5aea3","title":"Contract Recruiter(Europe)","department":"All Departments","team":"Talent","employmentType":"FullTime","location":"London Office","secondaryLocations":[{"location":"London Office","address":{"postalAddress":{"postalCode":"EC2A 2DX","streetAddress":"25 Worship Street, Plaid c/o TechSpace - 4th floor","addressCountry":"United Kingdom","addressLocality":"London"}}}],"publishedAt":"2026-10-08T19:25:57.826+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"E1 6BX","addressRegion":"London","streetAddress":"UK","addressCountry":"United Kingdom","addressLocality":"Remote"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/ae758a3d-19ec-45c5-99b0-140046f5aea3","applyUrl":"https://jobs.ashbyhq.com/plaid/ae758a3d-19ec-45c5-99b0-140046f5aea3/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The Talent team partners with leaders across Plaid to build the teams that build our products. We are committed to thoughtful, candidate-first hiring processes and to scaling with intention.
Plaid is inherently a global business with a global mission, and as our first recruiting hire in Europe, you will help us achieve it by building best-in-class teams across the region. You will own full-cycle recruiting from sourcing to close, develop hiring strategies, and lead first-in-kind searches, all while delivering an excellent candidate experience. This is a high-impact, high-visibility role as our European presence expands. We're just getting started.
Lead full-cycle recruiting for Plaid's European business teams, including Sales, Growth, Marketing, Finance, Legal, and People roles, from sourcing to close.
Partner closely with hiring managers in Europe and the US to scale teams in the region.
Work with our existing team to build localized processes and implement best practices for hiring top talent.
Act as a talent consultant to hiring managers, advising on market conditions, hiring strategy, and fair, consistent interviewing.
Help us improve and scale a clear, respectful, and inclusive candidate experience for people from all backgrounds.
Use data to identify gaps in the funnel and recommend improvements, including which candidate communities we are reaching and which we are missing.
5+ years of full-cycle recruiting experience, in-house or agency.
Experience in a fast-growing, changing environment, ideally building or improving recruiting processes.
A candidate-first approach that balances speed, quality, and experience.
Clear, effective communication with stakeholders at all levels of the organization.
Ownership, discretion with confidential information, and attention to detail.
Experience hiring across multiple European markets.
Familiarity with fintech or financial services.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\n\nABOUT THE TEAM AND THE ROLE\n\nThe Talent team partners with leaders across Plaid to build the teams that build our products. We are committed to thoughtful, candidate-first hiring processes and to scaling with intention.\n\nPlaid is inherently a global business with a global mission, and as our first recruiting hire in Europe, you will help us achieve it by building best-in-class teams across the region. You will own full-cycle recruiting from sourcing to close, develop hiring strategies, and lead first-in-kind searches, all while delivering an excellent candidate experience. This is a high-impact, high-visibility role as our European presence expands. We're just getting started.\n\n\nWHAT YOU'LL DO\n\n - Lead full-cycle recruiting for Plaid's European business teams, including Sales, Growth, Marketing, Finance, Legal, and People roles, from sourcing to close.\n\n - Partner closely with hiring managers in Europe and the US to scale teams in the region.\n\n - Work with our existing team to build localized processes and implement best practices for hiring top talent.\n\n - Act as a talent consultant to hiring managers, advising on market conditions, hiring strategy, and fair, consistent interviewing.\n\n - Help us improve and scale a clear, respectful, and inclusive candidate experience for people from all backgrounds.\n\n - Use data to identify gaps in the funnel and recommend improvements, including which candidate communities we are reaching and which we are missing.\n\n\nWHAT EXCITES US\n\n - 5+ years of full-cycle recruiting experience, in-house or agency.\n\n - Experience in a fast-growing, changing environment, ideally building or improving recruiting processes.\n\n - A candidate-first approach that balances speed, quality, and experience.\n\n - Clear, effective communication with stakeholders at all levels of the organization.\n\n - Ownership, discretion with confidential information, and attention to detail.\n\n\nNICE TO HAVE\n\n - Experience hiring across multiple European markets.\n\n - Familiarity with fintech or financial services.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"10c3bc9a-0c32-46c6-982e-89e66e0d0a89","title":"GTM Technology Engineer","department":"All Departments","team":"GTM Operations","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-10-08T18:02:39.348+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/10c3bc9a-0c32-46c6-982e-89e66e0d0a89","applyUrl":"https://jobs.ashbyhq.com/plaid/10c3bc9a-0c32-46c6-982e-89e66e0d0a89/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The GTM Technology team sits within GTM Operations and owns the systems, architecture, and automation that power Plaid's go-to-market motion — Salesforce administration and platform architecture, quote-to-cash, lead-to-cash data integrity, and the evaluation and rollout of new GTM tooling, including AI and agentic tooling. We partner closely with Sales, Finance, and Engineering to make sure the systems behind revenue are accurate, scalable, and increasingly automated.
We're hiring a GTM Technology Engineer to help build and maintain the technical backbone of our GTM systems. This is a hands-on engineering role for someone who can write production-quality Salesforce code (Apex, LWC, SOQL/SOSL), design clean integrations across our GTM stack (Salesforce, CPQ, contract lifecycle management, sales engagement, data warehouse, and more), and bring an AI-forward, builder mentality to how we automate and scale GTM Operations workflows.
You'll work on everything from diagnosing and fixing Apex logic that drives revenue-critical fields, to building integrations that connect Salesforce with adjacent platforms, to designing and deploying AI-powered agents and automations (using LLM APIs, MCP servers, and agentic workflows) that remove manual work from the GTM org. You'll report into GTM Technology and work alongside Salesforce architects, GTM Operations partners, and Engineering.
Responsibilities
Salesforce development: Design, build, and maintain Apex classes, triggers, Lightning Web Components, and Flows that support core GTM processes.
Data integrity & diagnostics: Investigate and resolve issues in revenue-critical Apex services, tracing root causes across triggers, flows, and integration touchpoints.
Cross-platform integration: Build and maintain integrations between Salesforce and the broader GTM stack (CPQ, CLM/contract tools, sales engagement platforms, data enrichment tools, data warehouse) using middleware (e.g., MuleSoft, Tray.io), REST/SOAP APIs, and event-driven patterns.
AI & automation: Prototype and productionize AI-assisted workflows — using LLM APIs, Salesforce-hosted MCP servers, and agentic tooling — to automate manual RevOps processes (deal reviews, data QA, reporting, triage).
Platform architecture: Contribute to Salesforce architecture decisions (data model, sharing model, integration patterns, CI/CD via tools like Copado, Gearset) that keep the org scalable as Plaid's GTM motion grows.
Partnership: Work directly with RevOps, Deal Desk, Sales leadership, and Engineering to translate business requirements into reliable, well-tested technical solutions.
Quality & governance: Write testable, documented code; participate in code review and release management; support SOX/ITGC controls relevant to revenue systems where applicable.
Requirements
4+ years of hands-on Salesforce development experience — Apex, Lightning Web Components, Flow, SOQL/SOSL, and integration patterns (REST/SOAP, platform events, middleware).
Experience with CPQ (Salesforce CPQ or similar) and a working understanding of quote-to-cash / lead-to-cash data flows.
Hands-on experience designing and deploying AI-powered workflows, agentic systems, or LLM-backed automations that improve operational efficiency — building with AI tools, not just using them.
Strong debugging and systems-thinking skills — comfortable tracing a data issue from a Salesforce field back through Apex logic, automation, and upstream integrations.
Experience with integration/middleware platforms (MuleSoft, Tray.io, Workato, or similar) and modern API design.
Solid software engineering fundamentals: version control (Git), CI/CD, testing discipline, and code review practices.
Excellent cross-functional communication skills — comfortable working directly with GTM Operations, Sales, Deal Desk, and Finance stakeholders to gather requirements and explain technical tradeoffs.
Comfortable operating in ambiguity, with a proactive, builder-oriented mindset.
Salesforce certifications (Platform Developer I/II, Application Architect) are a plus but not required.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nThe GTM Technology team sits within GTM Operations and owns the systems, architecture, and automation that power Plaid's go-to-market motion — Salesforce administration and platform architecture, quote-to-cash, lead-to-cash data integrity, and the evaluation and rollout of new GTM tooling, including AI and agentic tooling. We partner closely with Sales, Finance, and Engineering to make sure the systems behind revenue are accurate, scalable, and increasingly automated.\n\nWe're hiring a GTM Technology Engineer to help build and maintain the technical backbone of our GTM systems. This is a hands-on engineering role for someone who can write production-quality Salesforce code (Apex, LWC, SOQL/SOSL), design clean integrations across our GTM stack (Salesforce, CPQ, contract lifecycle management, sales engagement, data warehouse, and more), and bring an AI-forward, builder mentality to how we automate and scale GTM Operations workflows.\n\nYou'll work on everything from diagnosing and fixing Apex logic that drives revenue-critical fields, to building integrations that connect Salesforce with adjacent platforms, to designing and deploying AI-powered agents and automations (using LLM APIs, MCP servers, and agentic workflows) that remove manual work from the GTM org. You'll report into GTM Technology and work alongside Salesforce architects, GTM Operations partners, and Engineering.\n\nResponsibilities\n\n - Salesforce development: Design, build, and maintain Apex classes, triggers, Lightning Web Components, and Flows that support core GTM processes.\n\n - Data integrity & diagnostics: Investigate and resolve issues in revenue-critical Apex services, tracing root causes across triggers, flows, and integration touchpoints.\n\n - Cross-platform integration: Build and maintain integrations between Salesforce and the broader GTM stack (CPQ, CLM/contract tools, sales engagement platforms, data enrichment tools, data warehouse) using middleware (e.g., MuleSoft, Tray.io http://Tray.io), REST/SOAP APIs, and event-driven patterns.\n\n - AI & automation: Prototype and productionize AI-assisted workflows — using LLM APIs, Salesforce-hosted MCP servers, and agentic tooling — to automate manual RevOps processes (deal reviews, data QA, reporting, triage).\n\n - Platform architecture: Contribute to Salesforce architecture decisions (data model, sharing model, integration patterns, CI/CD via tools like Copado, Gearset) that keep the org scalable as Plaid's GTM motion grows.\n\n - Partnership: Work directly with RevOps, Deal Desk, Sales leadership, and Engineering to translate business requirements into reliable, well-tested technical solutions.\n\n - Quality & governance: Write testable, documented code; participate in code review and release management; support SOX/ITGC controls relevant to revenue systems where applicable.\n\nRequirements\n\n - 4+ years of hands-on Salesforce development experience — Apex, Lightning Web Components, Flow, SOQL/SOSL, and integration patterns (REST/SOAP, platform events, middleware).\n\n - Experience with CPQ (Salesforce CPQ or similar) and a working understanding of quote-to-cash / lead-to-cash data flows.\n\n - Hands-on experience designing and deploying AI-powered workflows, agentic systems, or LLM-backed automations that improve operational efficiency — building with AI tools, not just using them.\n\n - Strong debugging and systems-thinking skills — comfortable tracing a data issue from a Salesforce field back through Apex logic, automation, and upstream integrations.\n\n - Experience with integration/middleware platforms (MuleSoft, Tray.io http://Tray.io, Workato, or similar) and modern API design.\n\n - Solid software engineering fundamentals: version control (Git), CI/CD, testing discipline, and code review practices.\n\n - Excellent cross-functional communication skills — comfortable working directly with GTM Operations, Sales, Deal Desk, and Finance stakeholders to gather requirements and explain technical tradeoffs.\n\n - Comfortable operating in ambiguity, with a proactive, builder-oriented mindset.\n\n - Salesforce certifications (Platform Developer I/II, Application Architect) are a plus but not required.\n \n \n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"dbdb48d0-37b4-4ab8-900d-43a8fdb2a23f","title":"Commercial Lead, Enterprise","department":"All Departments","team":"Commercial","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-07T22:31:26.095+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/dbdb48d0-37b4-4ab8-900d-43a8fdb2a23f","applyUrl":"https://jobs.ashbyhq.com/plaid/dbdb48d0-37b4-4ab8-900d-43a8fdb2a23f/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
You will serve as a thought partner, contract expert, and at times, lead negotiator for major deals. Your work is thoroughly impactful as you will define the commercial terms that underpin the relationships between Plaid and its customers. You're motivated by tangible outcomes and finding win-win deals to strike with customers.
You'll also be a key partner to the broader set of Plaid’s go-to-market teams. You will help craft repeatable, robust commercial processes for an increasingly global team, leading to more speed and consistency. You enjoy rolling up your sleeves and diving into data analysis to make more educated decisions. You're keen on transparency and visibility to enable sharper decision-making and organizational communication.
Responsibilities
Collaborate closely with Plaid’s Sales, Account Management, and Enterprise teams to negotiate key customer contracts
Creatively enable new deals with top prospects while staying true to Plaid’s operating practices
Drive successful renewals, upsells, and cross-sells with top customers to increase usage and adoption of key Plaid products
Craft pricing strategies that work for Plaid, prospects, and existing customers
Evolve and improve commercial terms, practices, and processes
Serve as the GTM expert on a given GBT with regard to commercialization, pricing, and agreement requirements for new products and services
Serve as the GTM voice and single point of contact for cross-functional special projects
Qualifications
4-7 years of experience in strategic sales, business development, finance/consulting, partnerships or GTM strategy—ideally with customer-facing ownership of complex, high-value commercial agreements.
Proven track record of negotiating complex deals, including multi-product or multi-party agreements in regulated industries such as financial services or fintech.
Demonstrated success working cross-functionally with Product, Legal, Engineering, and GTM teams to shape deals, align priorities, and unblock high-stakes internal initiatives.
Strong executive communication skills to confidently engage senior external stakeholders.
Experience building scalable commercial frameworks (e.g., pricing strategies, decision processes) that support speed and consistency across a growing GTM org.
Deep interest in fintech, open finance, and technical products, with the ability to understand and advocate for product capabilities in commercial conversations.
Comfort with ambiguity and change, with a bias for action and a growth mindset suited to fast-paced, high-growth environments.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nYou will serve as a thought partner, contract expert, and at times, lead negotiator for major deals. Your work is thoroughly impactful as you will define the commercial terms that underpin the relationships between Plaid and its customers. You're motivated by tangible outcomes and finding win-win deals to strike with customers.\n\nYou'll also be a key partner to the broader set of Plaid’s go-to-market teams. You will help craft repeatable, robust commercial processes for an increasingly global team, leading to more speed and consistency. You enjoy rolling up your sleeves and diving into data analysis to make more educated decisions. You're keen on transparency and visibility to enable sharper decision-making and organizational communication.\n\n\n\nResponsibilities\n\n - Collaborate closely with Plaid’s Sales, Account Management, and Enterprise teams to negotiate key customer contracts\n\n - Creatively enable new deals with top prospects while staying true to Plaid’s operating practices\n\n - Drive successful renewals, upsells, and cross-sells with top customers to increase usage and adoption of key Plaid products\n\n - Craft pricing strategies that work for Plaid, prospects, and existing customers\n\n - Evolve and improve commercial terms, practices, and processes\n\n - Serve as the GTM expert on a given GBT with regard to commercialization, pricing, and agreement requirements for new products and services\n\n - Serve as the GTM voice and single point of contact for cross-functional special projects\n\nQualifications\n\n - 4-7 years of experience in strategic sales, business development, finance/consulting, partnerships or GTM strategy—ideally with customer-facing ownership of complex, high-value commercial agreements.\n\n - Proven track record of negotiating complex deals, including multi-product or multi-party agreements in regulated industries such as financial services or fintech.\n\n - Demonstrated success working cross-functionally with Product, Legal, Engineering, and GTM teams to shape deals, align priorities, and unblock high-stakes internal initiatives.\n\n - Strong executive communication skills to confidently engage senior external stakeholders.\n\n - Experience building scalable commercial frameworks (e.g., pricing strategies, decision processes) that support speed and consistency across a growing GTM org.\n\n - Deep interest in fintech, open finance, and technical products, with the ability to understand and advocate for product capabilities in commercial conversations.\n\n - Comfort with ambiguity and change, with a bias for action and a growth mindset suited to fast-paced, high-growth environments.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"45c22f86-daeb-4259-8fad-b5d6ffcea2a7","title":"Account Executive - Mid-Market","department":"All Departments","team":"Europe GTM","employmentType":"FullTime","location":"London Office","secondaryLocations":[],"publishedAt":"2026-10-09T15:52:13.503+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"EC2A 2DX","streetAddress":"25 Worship Street, Plaid c/o TechSpace - 4th floor","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/45c22f86-daeb-4259-8fad-b5d6ffcea2a7","applyUrl":"https://jobs.ashbyhq.com/plaid/45c22f86-daeb-4259-8fad-b5d6ffcea2a7/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Plaid's Mid-Market Sales team helps innovative, high-growth companies across Europe become fintech-enabled. We partner with product, engineering, and commercial leaders at fast-scaling, established businesses to bring Plaid's platform into their stack. We're more than a sales team: as strategic advisors and growth enablers, we expand Plaid's reach into new use cases, sectors, and markets and help advance our mission of unlocking financial freedom for everyone.
We're looking for a Mid-Market Account Executive to join our Mid-Market Sales team in Europe. You'll lead full-cycle sales with high-potential companies building the next generation of financial services, owning each relationship from first touch through close. You'll run consultative sales motions with technical and commercial stakeholders and play a key part in shaping how Plaid scales its mid-market motion across Europe.
Responsibilities
Pinpoint and secure commercial partnerships with rapidly scaling organisations throughout Europe.
Manage the complete end-to-end sales motion, from initial prospecting and qualification through to final contract execution and handover.
Advise product and engineering leaders through technical assessments of Plaid's platform and suite of solutions.
Build and sustain a robust pipeline across both inbound leads and targeted outbound engagement.
Partner closely with cross-functional colleagues – including Account Management, Sales Engineering, Risk, and Product – to execute complex transactions.
Champion Plaid's mission and value proposition across the broader fintech landscape and adjacent sectors.
Help refine and scale our mid-market go-to-market playbooks and operational standards in a fast-growing region.
4+ years of end-to-end sales experience in quota-carrying, closing roles.
Demonstrated success leading consultative, highly technical sales motions (ideally £75k+ ACV).
A track record of engaging product, engineering, and executive leaders.
A history of consistently meeting and exceeding performance targets.
Exceptional communication skills coupled with a deeply collaborative approach.
Deep enthusiasm for fintech and an up-to-date understanding of market developments.
Nice-to-Haves
Prior experience in fintech, payments infrastructure, or developer platforms.
An understanding of UK and European regulatory frameworks and compliance dynamics.
Proficiency in an additional European language.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nPlaid's Mid-Market Sales team helps innovative, high-growth companies across Europe become fintech-enabled. We partner with product, engineering, and commercial leaders at fast-scaling, established businesses to bring Plaid's platform into their stack. We're more than a sales team: as strategic advisors and growth enablers, we expand Plaid's reach into new use cases, sectors, and markets and help advance our mission of unlocking financial freedom for everyone.\n\nWe're looking for a Mid-Market Account Executive to join our Mid-Market Sales team in Europe. You'll lead full-cycle sales with high-potential companies building the next generation of financial services, owning each relationship from first touch through close. You'll run consultative sales motions with technical and commercial stakeholders and play a key part in shaping how Plaid scales its mid-market motion across Europe.\n\nResponsibilities\n\n - Pinpoint and secure commercial partnerships with rapidly scaling organisations throughout Europe.\n\n - Manage the complete end-to-end sales motion, from initial prospecting and qualification through to final contract execution and handover.\n\n - Advise product and engineering leaders through technical assessments of Plaid's platform and suite of solutions.\n\n - Build and sustain a robust pipeline across both inbound leads and targeted outbound engagement.\n\n - Partner closely with cross-functional colleagues – including Account Management, Sales Engineering, Risk, and Product – to execute complex transactions.\n\n - Champion Plaid's mission and value proposition across the broader fintech landscape and adjacent sectors.\n\n - Help refine and scale our mid-market go-to-market playbooks and operational standards in a fast-growing region.\n\n\nQUALIFICATIONS\n\n - 4+ years of end-to-end sales experience in quota-carrying, closing roles.\n\n - Demonstrated success leading consultative, highly technical sales motions (ideally £75k+ ACV).\n\n - A track record of engaging product, engineering, and executive leaders.\n\n - A history of consistently meeting and exceeding performance targets.\n\n - Exceptional communication skills coupled with a deeply collaborative approach.\n\n - Deep enthusiasm for fintech and an up-to-date understanding of market developments.\n\nNice-to-Haves\n\n - Prior experience in fintech, payments infrastructure, or developer platforms.\n\n - An understanding of UK and European regulatory frameworks and compliance dynamics.\n\n - Proficiency in an additional European language.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"b3d84539-5d2d-4a86-9ba6-0592c2a528b2","title":"Enterprise Account Executive","department":"All Departments","team":"Europe GTM","employmentType":"FullTime","location":"London Office","secondaryLocations":[],"publishedAt":"2026-10-09T16:58:53.583+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"EC2A 2DX","streetAddress":"25 Worship Street, Plaid c/o TechSpace - 4th floor","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/b3d84539-5d2d-4a86-9ba6-0592c2a528b2","applyUrl":"https://jobs.ashbyhq.com/plaid/b3d84539-5d2d-4a86-9ba6-0592c2a528b2/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Plaid's Europe Sales team helps the most innovative companies in financial services build the experiences their end users come back to. We partner with the largest, most technically forward organisations in the UK and Europe, from scaled fintechs and neobanks to lenders, payments platforms, and forward-thinking financial institutions, to bring Plaid's platform into the core of their products. We don't sell payments alone. We sell the customer understanding that drives loyalty and intent, with payment initiation, data, verification, underwriting, and insight on one platform. Through this work, we help advance our mission of unlocking financial freedom for everyone.
We're looking for an Enterprise Account Executive to join our Europe Sales team. You'll own a curated territory of named accounts with very high revenue potential and lead full-cycle, multi-product sales into them. You'll build executive relationships, identify and quantify Plaid's business impact across your accounts, and go deep and wide within each organisation to build the support needed to win. You'll also lead a cross-functional deal team spanning Sales Engineering, Account Management, Product, Risk, and Legal, and help define how Plaid sells to Enterprise across Europe.
Responsibilities
Build and execute a named-account territory plan across the UK and Europe, prioritising a small number of high-value accounts each quarter
Open and develop executive-level relationships alongside product, engineering, risk and compliance stakeholders
Lead full-cycle enterprise sales from prospecting through technical evaluation, security and regulatory review, commercial negotiation and signature
Structure multi-product deals that land with a clear path to expansion across Plaid's platform
Partner with Sales Engineering on discovery, solution design and proof of concept
Maintain an accurately forecast pipeline and communicate deal status, risks and requirements clearly to leadership
Ensure a seamless handoff to Account Management with a documented expansion roadmap
Bring market, competitor and customer insight back to Product and help shape Plaid's enterprise go-to-market in Europe
Qualifications
7+ years of quota-carrying, full-cycle sales experience, with 3+ years focused on enterprise accounts
Track record of closing net-new deals of £150k+ ACV with multiple stakeholders and an executive sponsor
Experience selling a technical solution to a business buyer and building a value story at executive level
Experience navigating complex procurement including security, legal and regulatory review
Proven ability to build a named-account territory and generate your own pipeline
Consistent record of meeting or exceeding targets
Clear communicator with a collaborative, team-first mindset and comfort operating in a high-growth environment
A passion for fintech and a pulse on the market
Nice to have
Experience in fintech, payments, open banking or API-first companies
Experience selling into regulated financial services buyers in the UK/EU
Experience expanding a single-product relationship into a multi-product platform partnership
Fluency in a second European language
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nPlaid's Europe Sales team helps the most innovative companies in financial services build the experiences their end users come back to. We partner with the largest, most technically forward organisations in the UK and Europe, from scaled fintechs and neobanks to lenders, payments platforms, and forward-thinking financial institutions, to bring Plaid's platform into the core of their products. We don't sell payments alone. We sell the customer understanding that drives loyalty and intent, with payment initiation, data, verification, underwriting, and insight on one platform. Through this work, we help advance our mission of unlocking financial freedom for everyone.\n\nWe're looking for an Enterprise Account Executive to join our Europe Sales team. You'll own a curated territory of named accounts with very high revenue potential and lead full-cycle, multi-product sales into them. You'll build executive relationships, identify and quantify Plaid's business impact across your accounts, and go deep and wide within each organisation to build the support needed to win. You'll also lead a cross-functional deal team spanning Sales Engineering, Account Management, Product, Risk, and Legal, and help define how Plaid sells to Enterprise across Europe.\n\nResponsibilities\n\n - Build and execute a named-account territory plan across the UK and Europe, prioritising a small number of high-value accounts each quarter\n\n - Open and develop executive-level relationships alongside product, engineering, risk and compliance stakeholders\n\n - Lead full-cycle enterprise sales from prospecting through technical evaluation, security and regulatory review, commercial negotiation and signature\n\n - Structure multi-product deals that land with a clear path to expansion across Plaid's platform\n\n - Partner with Sales Engineering on discovery, solution design and proof of concept\n\n - Maintain an accurately forecast pipeline and communicate deal status, risks and requirements clearly to leadership\n\n - Ensure a seamless handoff to Account Management with a documented expansion roadmap\n\n - Bring market, competitor and customer insight back to Product and help shape Plaid's enterprise go-to-market in Europe\n\n\n\nQualifications\n\n - 7+ years of quota-carrying, full-cycle sales experience, with 3+ years focused on enterprise accounts\n\n - Track record of closing net-new deals of £150k+ ACV with multiple stakeholders and an executive sponsor\n\n - Experience selling a technical solution to a business buyer and building a value story at executive level\n\n - Experience navigating complex procurement including security, legal and regulatory review\n\n - Proven ability to build a named-account territory and generate your own pipeline\n\n - Consistent record of meeting or exceeding targets\n\n - Clear communicator with a collaborative, team-first mindset and comfort operating in a high-growth environment\n\n - A passion for fintech and a pulse on the market\n\n\nNice to have\n\n - Experience in fintech, payments, open banking or API-first companies\n\n - Experience selling into regulated financial services buyers in the UK/EU\n\n - Experience expanding a single-product relationship into a multi-product platform partnership\n\n - Fluency in a second European language\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"6a872dae-0b58-40b0-bdf8-22e18c5d346f","title":"Named Enterprise Account Executive- Mortgage","department":"All Departments","team":"Sales & Account Management","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"Raleigh Office","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-09T16:49:18.495+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/6a872dae-0b58-40b0-bdf8-22e18c5d346f","applyUrl":"https://jobs.ashbyhq.com/plaid/6a872dae-0b58-40b0-bdf8-22e18c5d346f/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
In this role, you will lead Plaid’s relationships with a focused group of leading mortgage lenders, servicers, and ecosystem partners, bringing the full breadth of Plaid’s offerings to the way they originate, verify, and underwrite loans. You will drive new business and expansion by running a disciplined, consultative sales process, uncovering high-value use cases, and building credibility with senior decision-makers, partnering with Product, Account Management, and other Go-To-Market colleagues to show customers measurable results. This role is ideal for a self-motivated seller who takes initiative, plans several moves ahead, and brings a collaborative, customer-first mindset to fellow sellers and cross-functional partners.
Responsibilities:
Own a named book of approximately 50 enterprise mortgage accounts, spanning national non-bank originators and servicers, top-tier and regional banks, credit unions, builder-affiliated lenders, and digital and home equity lenders
Serve as the core Plaid representative for your accounts, selling the full Plaid product portfolio across the mortgage vertical
Own the full sales cycle, from prospecting through close, for enterprise mortgage accounts
Coordinate with product sales specialists and other account pod members to bring the right expertise to each opportunity
Build executive relationships and identify the business value and impact of Plaid across your named accounts
Apply a deep understanding of the mortgage landscape, including the end-to-end mortgage workflow, mortgage technology, and the key partnerships needed to win deals
Articulate Plaid’s business value and technology advantage in the mortgage vertical to lenders, servicers, and ecosystem partners
Win as a team in partnership with your SDR, account manager, technical account manager, implementation manager, product organization, and other members of your account pod
Qualifications:
7+ years of quota-carrying experience in a new-revenue role, with a consistent record of meeting or exceeding quota and a strong track record of closing enterprise-level deals, including 5+ years focused on large enterprise customers
Ability to sell a technical solution to a business buyer, developing and delivering the value story at the executive level (experience selling APIs or other developer-oriented products a major plus)
Superior communication skills, including the ability to run compelling discovery conversations, present business cases to executive audiences, and keep internal partners aligned across long, multi-stakeholder deals
Strong prospecting, qualifying, and negotiating skills, with a consultative sales approach and a product-centric mindset
Working knowledge of the mortgage ecosystem and existing relationships with lenders, servicers, or mortgage technology providers
Experience selling a broad, multi-product portfolio and working effectively with specialist or overlay resources
Enthusiasm for working in a high-growth environment and helping build processes and tools as needed
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nIn this role, you will lead Plaid’s relationships with a focused group of leading mortgage lenders, servicers, and ecosystem partners, bringing the full breadth of Plaid’s offerings to the way they originate, verify, and underwrite loans. You will drive new business and expansion by running a disciplined, consultative sales process, uncovering high-value use cases, and building credibility with senior decision-makers, partnering with Product, Account Management, and other Go-To-Market colleagues to show customers measurable results. This role is ideal for a self-motivated seller who takes initiative, plans several moves ahead, and brings a collaborative, customer-first mindset to fellow sellers and cross-functional partners.\n\nResponsibilities:\n\n - Own a named book of approximately 50 enterprise mortgage accounts, spanning national non-bank originators and servicers, top-tier and regional banks, credit unions, builder-affiliated lenders, and digital and home equity lenders\n\n - Serve as the core Plaid representative for your accounts, selling the full Plaid product portfolio across the mortgage vertical\n\n - Own the full sales cycle, from prospecting through close, for enterprise mortgage accounts\n\n - Coordinate with product sales specialists and other account pod members to bring the right expertise to each opportunity\n\n - Build executive relationships and identify the business value and impact of Plaid across your named accounts\n\n - Apply a deep understanding of the mortgage landscape, including the end-to-end mortgage workflow, mortgage technology, and the key partnerships needed to win deals\n\n - Articulate Plaid’s business value and technology advantage in the mortgage vertical to lenders, servicers, and ecosystem partners\n\n - Win as a team in partnership with your SDR, account manager, technical account manager, implementation manager, product organization, and other members of your account pod \n\nQualifications: \n\n - 7+ years of quota-carrying experience in a new-revenue role, with a consistent record of meeting or exceeding quota and a strong track record of closing enterprise-level deals, including 5+ years focused on large enterprise customers\n\n - Ability to sell a technical solution to a business buyer, developing and delivering the value story at the executive level (experience selling APIs or other developer-oriented products a major plus)\n\n - Superior communication skills, including the ability to run compelling discovery conversations, present business cases to executive audiences, and keep internal partners aligned across long, multi-stakeholder deals\n\n - Strong prospecting, qualifying, and negotiating skills, with a consultative sales approach and a product-centric mindset\n\n - Working knowledge of the mortgage ecosystem and existing relationships with lenders, servicers, or mortgage technology providers\n\n - Experience selling a broad, multi-product portfolio and working effectively with specialist or overlay resources\n\n - Enthusiasm for working in a high-growth environment and helping build processes and tools as needed\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"72c3cb1d-ec3d-4dd2-8fd4-4bd79e86c1f9","title":"Engineering Manager - Network Health","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-14T13:31:31.713+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/72c3cb1d-ec3d-4dd2-8fd4-4bd79e86c1f9","applyUrl":"https://jobs.ashbyhq.com/plaid/72c3cb1d-ec3d-4dd2-8fd4-4bd79e86c1f9/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Plaid’s Network Health team protects Plaid and our network from fraud and abuse. We build robust, intelligent yet flexible risk platforms and services to empower risk detection, mitigation, and resolution across all Plaid products and applications.
As Engineering Manager for Network Health, you will lead a growing, deeply technical team responsible for risk engineering at Plaid. You will set the long-term strategy and roadmap, translate evolving fraud scenarios and business requirements into technical priorities, and drive execution with a high technical bar. You will manage and grow software engineers, partner closely with embedded data scientists and machine learning engineers, and work hands-on with the data to identify trends and opportunities. This role is well suited to a high-agency leader who thrives in ambiguity and wants to remain close to the work while shaping a critical new team.
Responsibilities:
You’ll lead a team of 5 engineers and 2 embedded data scientists, developing them through clear goal setting, coaching, and feedback.
You’ll drive the long-term Network Health strategy and roadmap, in close partnership with technical and product leaders across Plaid
You’ll uphold a high bar for technical quality and delivery velocity, leading by example.
You’ll dive hands-on into the data and tech stack to understand current metrics, trends, and opportunities - then use those to guide the team’s technical decisions.
Nice to have:
8+ years of industry experience, that includes time as a Staff-level engineer before transitioning into management.
2+ years of engineering management experience
A track record of setting strategy and executing against roadmaps in ambiguous environments while navigating business, product, and technical tradeoffs.
Deep technical judgment in backend and data-intensive systems, with the ability to engage directly in architecture, system design, coding, and data analysis.
Experience in risk engineering, fraud detection, abuse prevention, trust and safety, or a related domain.
Track record of building and growing high performing engineering teams
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nPlaid’s Network Health team protects Plaid and our network from fraud and abuse. We build robust, intelligent yet flexible risk platforms and services to empower risk detection, mitigation, and resolution across all Plaid products and applications.\n\nAs Engineering Manager for Network Health, you will lead a growing, deeply technical team responsible for risk engineering at Plaid. You will set the long-term strategy and roadmap, translate evolving fraud scenarios and business requirements into technical priorities, and drive execution with a high technical bar. You will manage and grow software engineers, partner closely with embedded data scientists and machine learning engineers, and work hands-on with the data to identify trends and opportunities. This role is well suited to a high-agency leader who thrives in ambiguity and wants to remain close to the work while shaping a critical new team.\n\nResponsibilities: \n\n - You’ll lead a team of 5 engineers and 2 embedded data scientists, developing them through clear goal setting, coaching, and feedback.\n\n - You’ll drive the long-term Network Health strategy and roadmap, in close partnership with technical and product leaders across Plaid\n\n - You’ll uphold a high bar for technical quality and delivery velocity, leading by example.\n\n - You’ll dive hands-on into the data and tech stack to understand current metrics, trends, and opportunities - then use those to guide the team’s technical decisions.\n\nNice to have:\n\n - 8+ years of industry experience, that includes time as a Staff-level engineer before transitioning into management.\n\n - 2+ years of engineering management experience\n\n - A track record of setting strategy and executing against roadmaps in ambiguous environments while navigating business, product, and technical tradeoffs.\n\n - Deep technical judgment in backend and data-intensive systems, with the ability to engage directly in architecture, system design, coding, and data analysis.\n\n - Experience in risk engineering, fraud detection, abuse prevention, trust and safety, or a related domain.\n\n - Track record of building and growing high performing engineering teams\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"dcac16fa-23c3-430b-9317-d2095cc4d4cd","title":"Product Marketing Manager - Onboarding","department":"All Departments","team":"Product Marketing","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-13T18:22:06.186+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/dcac16fa-23c3-430b-9317-d2095cc4d4cd","applyUrl":"https://jobs.ashbyhq.com/plaid/dcac16fa-23c3-430b-9317-d2095cc4d4cd/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
At Plaid, Product Marketing plays a pivotal role across the entire product lifecycle—from shaping product strategies and defining target audiences, to ensuring successful product launches and market adoption. We collaborate closely with Product and Marketing teams, driving go-to-market strategies from defining product-market fit to creating compelling messaging, influencing product direction and driving marketing adoption.
In this role, you will act as the quarterback for Plaid’s onboarding strategy, building a clear, compelling onboarding narrative and GTM strategy. You will partner closely with Product to shape product-market fit, influence roadmap decisions, and bring the voice of the customer into product strategy. You will partner across Sales, Enablement, Growth, and Marketing to translate the onboarding strategy into GTM programs that drive adoption and growth.
Responsibilities
Lead onboarding positioning and messaging across products, ensuring a unified narrative.
Identify and validate product-market fit through customer insight, data, and experimentation.
Partner cross-functionally with Product and Marketing to launch and scale products.
Influence roadmap decisions by advocating for customer needs and market signals.
Qualifications
5+ years in Product Marketing, preferably in fintech or b2b technology.
Proven track record influencing Product and cross-functional stakeholders.
Strong analytical rigor – comfort using funnel metrics to drive strategy.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nAt Plaid, Product Marketing plays a pivotal role across the entire product lifecycle—from shaping product strategies and defining target audiences, to ensuring successful product launches and market adoption. We collaborate closely with Product and Marketing teams, driving go-to-market strategies from defining product-market fit to creating compelling messaging, influencing product direction and driving marketing adoption.\n\n\n\nIn this role, you will act as the quarterback for Plaid’s onboarding strategy, building a clear, compelling onboarding narrative and GTM strategy. You will partner closely with Product to shape product-market fit, influence roadmap decisions, and bring the voice of the customer into product strategy. You will partner across Sales, Enablement, Growth, and Marketing to translate the onboarding strategy into GTM programs that drive adoption and growth.\n\n\n\nResponsibilities\n\n - Lead onboarding positioning and messaging across products, ensuring a unified narrative.\n\n - Identify and validate product-market fit through customer insight, data, and experimentation.\n\n - Partner cross-functionally with Product and Marketing to launch and scale products.\n\n - Influence roadmap decisions by advocating for customer needs and market signals.\n\n\n\nQualifications\n\n - 5+ years in Product Marketing, preferably in fintech or b2b technology.\n\n - Proven track record influencing Product and cross-functional stakeholders.\n\n - Strong analytical rigor – comfort using funnel metrics to drive strategy.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"fad10f05-0d0e-45d5-9c02-2e4d628f3a16","title":"Account Executive - This Week in Fintech","department":"All Departments","team":"TWIF","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-10-13T20:14:33.048+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/fad10f05-0d0e-45d5-9c02-2e4d628f3a16","applyUrl":"https://jobs.ashbyhq.com/plaid/fad10f05-0d0e-45d5-9c02-2e4d628f3a16/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
This Week in Fintech is the largest global fintech media company with 200,000+ subscribers to a publication that provides insights, news, and connections within the financial technology ecosystem. What began as a newsletter focused on curating and sharing industry updates, trends, and innovations in the fintech space has grown to include a range of products including podcasts, events, conferences, and an online community to bring together fintech professionals, investors, and enthusiasts worldwide.
This Week in Fintech is looking for an Account Executive with experience in advertising and media sales and is eager to build and grow their own book of business by selling across our diverse media offerings (e.g., newsletters, podcasts, events, and sponsored content).
In this role you’ll be a frontline ambassador for the brand, including; opening doors, pitching creative solutions, and building long-term partnerships with some of the most influential names in fintech, crypto, finance, venture capital, and beyond.
Responsibilties
P&L Ownership: Build and manage a complete sales pipeline, from prospecting and pitching to closing deals and managing post-sale client relationships to drive recurring revenue.
Strategic Selling: Develop and present compelling advertising solutions and media packages tailored to meet the marketing objectives of prospective clients.
Market Expertise: Become an expert on our audience data, media products, and the competitive landscape to effectively position This Week in Fintech as the premier media partner in the industry.
Collaboration: Work closely with the content and operations teams to ensure smooth execution of client campaigns and deliver maximum value to our sponsors.
Startup Mindset: Embrace a fast-paced environment and contribute to the overall growth strategy of the company.
Qualifications
Minimum of 3+ years of successful experience in advertising sales, media sales, or sponsorship sales.
Relationship Builder: Excellent communication, presentation, and negotiation skills with a track record of building lasting client relationships.
Media Knowledge: Deep understanding of the media landscape, including digital advertising, content marketing, and sponsorship best practices.
Fintech or Financial Institution Knowledge: experience selling into fintechs or financial institutions and/or an existing book of business in this space.
HubSpot expertise
Location: Must be based in New York City.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nThis Week in Fintech https://thisweekinfintech.com/ is the largest global fintech media company with 200,000+ subscribers to a publication that provides insights, news, and connections within the financial technology ecosystem. What began as a newsletter focused on curating and sharing industry updates, trends, and innovations in the fintech space has grown to include a range of products including podcasts, events, conferences, and an online community to bring together fintech professionals, investors, and enthusiasts worldwide.\n\nThis Week in Fintech is looking for an Account Executive with experience in advertising and media sales and is eager to build and grow their own book of business by selling across our diverse media offerings (e.g., newsletters, podcasts, events, and sponsored content). \n\nIn this role you’ll be a frontline ambassador for the brand, including; opening doors, pitching creative solutions, and building long-term partnerships with some of the most influential names in fintech, crypto, finance, venture capital, and beyond.\n\n\n\nResponsibilties\n\n - P&L Ownership: Build and manage a complete sales pipeline, from prospecting and pitching to closing deals and managing post-sale client relationships to drive recurring revenue.\n\n - Strategic Selling: Develop and present compelling advertising solutions and media packages tailored to meet the marketing objectives of prospective clients.\n\n - Market Expertise: Become an expert on our audience data, media products, and the competitive landscape to effectively position This Week in Fintech as the premier media partner in the industry.\n\n - Collaboration: Work closely with the content and operations teams to ensure smooth execution of client campaigns and deliver maximum value to our sponsors.\n\n - Startup Mindset: Embrace a fast-paced environment and contribute to the overall growth strategy of the company.\n\n\n\nQualifications\n\n - Minimum of 3+ years of successful experience in advertising sales, media sales, or sponsorship sales.\n\n - Relationship Builder: Excellent communication, presentation, and negotiation skills with a track record of building lasting client relationships.\n\n - Media Knowledge: Deep understanding of the media landscape, including digital advertising, content marketing, and sponsorship best practices.\n\n - Fintech or Financial Institution Knowledge: experience selling into fintechs or financial institutions and/or an existing book of business in this space.\n\n - HubSpot expertise\n\n - Location: Must be based in New York City.\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"4672fab5-6c52-4fbe-9954-0058abf79f60","title":"Account Executive - SUP","department":"All Departments","team":"Europe GTM","employmentType":"FullTime","location":"London Office","secondaryLocations":[],"publishedAt":"2026-10-14T21:33:58.492+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"EC2A 2DX","streetAddress":"25 Worship Street, Plaid c/o TechSpace - 4th floor","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/4672fab5-6c52-4fbe-9954-0058abf79f60","applyUrl":"https://jobs.ashbyhq.com/plaid/4672fab5-6c52-4fbe-9954-0058abf79f60/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Plaid's Startup Sales team helps the most innovative, high-growth companies across Europe become fintech-enabled. We partner with product, engineering, and commercial leaders at top startups and scale-ups to bring Plaid's platform into their stack, acting as strategic advisors and growth enablers as they build and scale. By expanding Plaid's reach into new use cases, sectors, and markets, we help advance our mission of unlocking financial freedom for everyone.
We're looking for a Startup Account Executive to join our European Startup Sales team. You'll lead full-cycle sales with high-potential companies building the next generation of financial services, owning relationships from first touch through close. You'll run consultative sales motions with technical and commercial stakeholders at pace and volume. As a senior voice in the segment, you'll also help shape how Plaid scales its Startup motion across Europe as it grows.
Responsibilities
Identify and close new business with high-growth European companies
Own the full sales cycle from sourcing and qualification through to contracting and handoff
Guide product and engineering teams through technical evaluation of Plaid's APIs and data products
Develop and maintain a healthy, high-volume pipeline with a mix of inbound and outbound opportunities
Collaborate with cross-functional teams (AMs, Solutions, Risk, Product) to drive successful deals
Evangelise Plaid's value across fintech and adjacent verticals
Contribute to the development of scalable Startup-segment processes and best practices in a growing region
Qualifications
3+ years of full-cycle sales experience in a quota-carrying role, with consistent over attainment
Proven success in consultative, technical sales
Experience selling to product, engineering, technical and leadership stakeholders
Strong track record of meeting or exceeding targets
Clear communicator with a collaborative, team-first mindset
A passion for fintech, and a pulse on market trends
Nice to have
Experience in fintech, payments, or API-first companies
Familiarity with the regulatory or compliance landscape in the UK/EU
Fluency in a second European language
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nPlaid's Startup Sales team helps the most innovative, high-growth companies across Europe become fintech-enabled. We partner with product, engineering, and commercial leaders at top startups and scale-ups to bring Plaid's platform into their stack, acting as strategic advisors and growth enablers as they build and scale. By expanding Plaid's reach into new use cases, sectors, and markets, we help advance our mission of unlocking financial freedom for everyone.\n\n\nWe're looking for a Startup Account Executive to join our European Startup Sales team. You'll lead full-cycle sales with high-potential companies building the next generation of financial services, owning relationships from first touch through close. You'll run consultative sales motions with technical and commercial stakeholders at pace and volume. As a senior voice in the segment, you'll also help shape how Plaid scales its Startup motion across Europe as it grows.\n\n\nResponsibilities\n\n - Identify and close new business with high-growth European companies\n\n - Own the full sales cycle from sourcing and qualification through to contracting and handoff\n\n - Guide product and engineering teams through technical evaluation of Plaid's APIs and data products\n\n - Develop and maintain a healthy, high-volume pipeline with a mix of inbound and outbound opportunities\n\n - Collaborate with cross-functional teams (AMs, Solutions, Risk, Product) to drive successful deals\n\n - Evangelise Plaid's value across fintech and adjacent verticals\n\n - Contribute to the development of scalable Startup-segment processes and best practices in a growing region\n\n\n\nQualifications\n\n - 3+ years of full-cycle sales experience in a quota-carrying role, with consistent over attainment\n\n - Proven success in consultative, technical sales\n\n - Experience selling to product, engineering, technical and leadership stakeholders\n\n - Strong track record of meeting or exceeding targets\n\n - Clear communicator with a collaborative, team-first mindset\n\n - A passion for fintech, and a pulse on market trends\n\n\nNice to have\n\n - Experience in fintech, payments, or API-first companies\n\n - Familiarity with the regulatory or compliance landscape in the UK/EU\n\n - Fluency in a second European language\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"e0228548-0605-4718-8290-fe31374b4b78","title":"Sales Engineer","department":"All Departments","team":"Europe GTM","employmentType":"FullTime","location":"London Office","secondaryLocations":[],"publishedAt":"2026-10-14T21:34:56.373+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"EC2A 2DX","streetAddress":"25 Worship Street, Plaid c/o TechSpace - 4th floor","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/e0228548-0605-4718-8290-fe31374b4b78","applyUrl":"https://jobs.ashbyhq.com/plaid/e0228548-0605-4718-8290-fe31374b4b78/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Client Engineering is the technical arm of Plaid’s European GTM team. We own our customers’ technical outcomes: designing the right solution, getting it built and live, and keeping it healthy as they grow. We work with the most technically forward companies in European financial services – fintechs, lenders, and payments and wealth platforms – helping them build on payment initiation, account data, verification, and underwriting across UK Open Banking and PSD2.
As a Sales Engineer for Plaid Europe, you’ll be a technical lead across the region’s sales team, partnering with 5–6 Account Executives from the first technical conversation through proof of concept to signature. You’ll run technical discovery, design solutions, and demo and prove Plaid’s products to engineers and commercial buyers, making sure every customer’s architectural decisions set them up for long-term success on the platform. You’ll also help build the Sales Engineering function in Europe, from the demo environments, sample apps, discovery frameworks, and integration playbooks the team sells with, to feeding what you hear from customers back into Plaid’s roadmap.
Responsibilities
Serve as technical lead on active opportunities across Startup, Mid-Market, and Enterprise accounts, partnering with Account Executives throughout the sales cycle.
Run technical discovery and map customer requirements to Plaid’s products and integration patterns.
Deliver tailored demonstrations and own proof-of-concept engagements, including hands-on debugging with customer engineers.
Design integration architectures and validate the approach in sandbox with the customer’s engineers before signature.
Respond to technical, security, and regulatory questionnaires and RFPs.
Build and maintain reusable selling assets for European use cases and competitive positioning.
Translate customer and prospect feedback into structured product insight for Product and Engineering.
Raise the technical fluency of the sales team through enablement and deal reviews.
Qualifications
4+ years in a customer-facing technical role, such as sales engineering, solutions, implementation, or customer engineering, ideally at an API platform.
Hands-on understanding of APIs and web and mobile integration, including REST, OAuth, webhooks, JSON, and SDKs, with the ability to build and debug a demo in JavaScript, Python, or similar.
Experience working in, or selling to, fintech or financial services in the UK or EU.
Ability to move between deep technical conversations and business value conversations with different audiences.
A consultative approach, strong customer empathy, and clear communication skills.
A self-starter who’s comfortable building in a growing region with a globally distributed team.
Willingness and ability to travel across the UK and Europe up to 25% of the time.
Nice-to-Haves
Knowledge of open banking, including UK Open Banking, PSD2/PSD3, AIS/PIS, and VRP.
Domain depth in payments, identity verification, or credit and underwriting.
A formal technical background or prior software engineering experience.
Fluency in a second European language.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nClient Engineering is the technical arm of Plaid’s European GTM team. We own our customers’ technical outcomes: designing the right solution, getting it built and live, and keeping it healthy as they grow. We work with the most technically forward companies in European financial services – fintechs, lenders, and payments and wealth platforms – helping them build on payment initiation, account data, verification, and underwriting across UK Open Banking and PSD2.\n\nAs a Sales Engineer for Plaid Europe, you’ll be a technical lead across the region’s sales team, partnering with 5–6 Account Executives from the first technical conversation through proof of concept to signature. You’ll run technical discovery, design solutions, and demo and prove Plaid’s products to engineers and commercial buyers, making sure every customer’s architectural decisions set them up for long-term success on the platform. You’ll also help build the Sales Engineering function in Europe, from the demo environments, sample apps, discovery frameworks, and integration playbooks the team sells with, to feeding what you hear from customers back into Plaid’s roadmap.\n\nResponsibilities\n\n - Serve as technical lead on active opportunities across Startup, Mid-Market, and Enterprise accounts, partnering with Account Executives throughout the sales cycle.\n\n - Run technical discovery and map customer requirements to Plaid’s products and integration patterns.\n\n - Deliver tailored demonstrations and own proof-of-concept engagements, including hands-on debugging with customer engineers.\n\n - Design integration architectures and validate the approach in sandbox with the customer’s engineers before signature.\n\n - Respond to technical, security, and regulatory questionnaires and RFPs.\n\n - Build and maintain reusable selling assets for European use cases and competitive positioning.\n\n - Translate customer and prospect feedback into structured product insight for Product and Engineering.\n\n - Raise the technical fluency of the sales team through enablement and deal reviews.\n\nQualifications\n\n - 4+ years in a customer-facing technical role, such as sales engineering, solutions, implementation, or customer engineering, ideally at an API platform.\n\n - Hands-on understanding of APIs and web and mobile integration, including REST, OAuth, webhooks, JSON, and SDKs, with the ability to build and debug a demo in JavaScript, Python, or similar.\n\n - Experience working in, or selling to, fintech or financial services in the UK or EU.\n\n - Ability to move between deep technical conversations and business value conversations with different audiences.\n\n - A consultative approach, strong customer empathy, and clear communication skills.\n\n - A self-starter who’s comfortable building in a growing region with a globally distributed team.\n\n - Willingness and ability to travel across the UK and Europe up to 25% of the time.\n\nNice-to-Haves\n\n - Knowledge of open banking, including UK Open Banking, PSD2/PSD3, AIS/PIS, and VRP.\n\n - Domain depth in payments, identity verification, or credit and underwriting.\n\n - A formal technical background or prior software engineering experience.\n\n - Fluency in a second European language.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"85cb9977-7c85-4ce7-b3ba-383ecf37d09a","title":"Implementation Engineer","department":"All Departments","team":"Europe GTM","employmentType":"FullTime","location":"London Office","secondaryLocations":[],"publishedAt":"2026-10-14T21:41:03.767+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"EC2A 2DX","streetAddress":"25 Worship Street, Plaid c/o TechSpace - 4th floor","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/85cb9977-7c85-4ce7-b3ba-383ecf37d09a","applyUrl":"https://jobs.ashbyhq.com/plaid/85cb9977-7c85-4ce7-b3ba-383ecf37d09a/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Client Engineering is the technical arm of Plaid’s European GTM team. We own our customers’ technical outcomes: designing the right solution, getting it built and live, and keeping it healthy as they grow. We work with the most technically forward companies in European financial services – fintechs, lenders, and payments and wealth platforms – helping them build on payment initiation, account data, verification, and underwriting across UK Open Banking and PSD2.
As an Implementation Engineer for Plaid Europe, you’ll own customer integrations from the moment a contract is signed to the moment they’re live in production and growing. You’ll write the integration plan, run the kickoff, debug alongside the customer’s engineers, validate their sandbox implementation, and see them through go-live, keeping their Account Manager up to date with notes that make the relationship easy to continue. You’ll do the same for existing customers adding a new product, use case, or market. You’ll also build the resources that make the next integration faster – the checklists, the common pitfalls, and the answers to the questions every customer asks – because this team is small and its leverage comes from what gets written down.
Responsibilities
Own a portfolio of customer integrations from signature to production launch, including plans, milestones, and exit criteria.
Run scheduled implementation support for standard integrations, as well as one-off debugging engagements for customers who need a targeted fix.
Lead technical onboarding for existing customers adopting a new Plaid product, use case, or market.
Debug integration issues hands-on with customer engineers across API, SDK, OAuth redirect, and webhook behaviour.
Validate sandbox implementations and run go-live readiness checks.
Use Plaid’s own data to proactively diagnose integration and conversion problems.
Produce written handovers to Account Management and maintain the team’s reusable implementation resources.
Escalate recurring integration failures to Product and Engineering as clear patterns, backed by evidence.
Qualifications
4+ years in a customer-facing technical role, such as implementation, integration, solutions, or technical account management, ideally at an API platform.
Hands-on experience with REST APIs, OAuth, webhooks, JSON, and web and mobile SDKs.
Comfort working in Postman or curl and reading API documentation critically.
Experience with SQL or other data querying tools.
A track record of owning technical projects end to end, with real deadlines and direct relationships with customer engineers.
Clear written communication skills, including plans, handovers, and customer updates.
Comfort working independently in a small regional team alongside a globally distributed function.
Nice-to-Haves
Knowledge of open banking, including UK Open Banking, PSD2/PSD3, AIS/PIS, and VRP.
Domain depth in payments, identity verification, or credit and underwriting.
A formal technical background or prior software engineering experience.
Experience with mobile integrations.
Fluency in a second European language.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nClient Engineering is the technical arm of Plaid’s European GTM team. We own our customers’ technical outcomes: designing the right solution, getting it built and live, and keeping it healthy as they grow. We work with the most technically forward companies in European financial services – fintechs, lenders, and payments and wealth platforms – helping them build on payment initiation, account data, verification, and underwriting across UK Open Banking and PSD2.\n\nAs an Implementation Engineer for Plaid Europe, you’ll own customer integrations from the moment a contract is signed to the moment they’re live in production and growing. You’ll write the integration plan, run the kickoff, debug alongside the customer’s engineers, validate their sandbox implementation, and see them through go-live, keeping their Account Manager up to date with notes that make the relationship easy to continue. You’ll do the same for existing customers adding a new product, use case, or market. You’ll also build the resources that make the next integration faster – the checklists, the common pitfalls, and the answers to the questions every customer asks – because this team is small and its leverage comes from what gets written down.\n\nResponsibilities\n\n - Own a portfolio of customer integrations from signature to production launch, including plans, milestones, and exit criteria.\n\n - Run scheduled implementation support for standard integrations, as well as one-off debugging engagements for customers who need a targeted fix.\n\n - Lead technical onboarding for existing customers adopting a new Plaid product, use case, or market.\n\n - Debug integration issues hands-on with customer engineers across API, SDK, OAuth redirect, and webhook behaviour.\n\n - Validate sandbox implementations and run go-live readiness checks.\n\n - Use Plaid’s own data to proactively diagnose integration and conversion problems.\n\n - Produce written handovers to Account Management and maintain the team’s reusable implementation resources.\n\n - Escalate recurring integration failures to Product and Engineering as clear patterns, backed by evidence.\n\nQualifications\n\n - 4+ years in a customer-facing technical role, such as implementation, integration, solutions, or technical account management, ideally at an API platform.\n\n - Hands-on experience with REST APIs, OAuth, webhooks, JSON, and web and mobile SDKs.\n\n - Comfort working in Postman or curl and reading API documentation critically.\n\n - Experience with SQL or other data querying tools.\n\n - A track record of owning technical projects end to end, with real deadlines and direct relationships with customer engineers.\n\n - Clear written communication skills, including plans, handovers, and customer updates.\n\n - Comfort working independently in a small regional team alongside a globally distributed function.\n\nNice-to-Haves\n\n - Knowledge of open banking, including UK Open Banking, PSD2/PSD3, AIS/PIS, and VRP.\n\n - Domain depth in payments, identity verification, or credit and underwriting.\n\n - A formal technical background or prior software engineering experience.\n\n - Experience with mobile integrations.\n\n - Fluency in a second European language.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"865f7c94-9da4-49ac-b490-2f770bd94b1c","title":"Senior Product Security Engineer","department":"All Departments","team":"Security","employmentType":"FullTime","location":"Seattle Office","secondaryLocations":[{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-15T00:03:50.134+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"98109","addressRegion":"Washington","streetAddress":"1000 Dexter Avenue North, Suite 100A","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/865f7c94-9da4-49ac-b490-2f770bd94b1c","applyUrl":"https://jobs.ashbyhq.com/plaid/865f7c94-9da4-49ac-b490-2f770bd94b1c/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The mission of Plaid's Product Security Team is “Improve our customer’s trust by assuring secure development and delivery of products and services, minimizing risk to the ecosystem, and preventing security incidents.
Plaid's Product Security team helps engineering teams build secure products and continuously identify and reduce security risks. Our work spans security architecture and design, application security, vulnerability management, supply chain security, and security automation.
We work directly with product and engineering teams to identify risks early, influence secure architecture, and define security requirements. We build and leverage automated security capabilities to expand testing coverage, validate fixes, and reduce recurring vulnerabilities. As AI accelerates software development, our goal is to help Plaid maintain strong security without relying on manual reviews for every change.
This role is perfect for you if:
You enjoy understanding complex products and systems and finding security risks that are not immediately obvious.
You have strong application security fundamentals and are comfortable working directly with code and architecture.
You enjoy working closely with engineers and product teams to solve security problems early in development.
You can evaluate technical and business tradeoffs and influence architectural decisions.
You are excited about how AI is changing software development and how we approach product security.
Lead security architecture and design reviews for high-priority Plaid products, working directly with engineering and product teams from early development through launch.
Conduct threat modeling and technical security assessments of complex applications, APIs, distributed systems, and product workflows to identify material security risks.
Evaluate authentication, authorization, trust boundaries, sensitive data flows, and business logic to identify potential vulnerabilities and abuse cases.
Review application code, investigate security weaknesses, and validate that proposed fixes address the underlying risks.
Assess security implications of new technologies and product capabilities, including AI-powered applications and agentic workflows.
Partner with engineering leadership to prioritize material security risks, agree on mitigations, and track them through remediation or approved risk acceptance.
Identify recurring security weaknesses, define reusable security requirements and secure design patterns, and partner with engineering teams to implement preventive controls.
Leverage AI-assisted security analysis and testing to continuously improve security assessments and validate important security assumptions.
5+ years of experience in product or application security, with strong expertise in secure architecture, application security fundamentals, and technical risk assessment.
Experience leading security design reviews and threat modeling for complex applications, APIs, or distributed systems.
Deep understanding of authentication, authorization, trust boundaries, sensitive data protection, and common application security vulnerabilities.
Strong software engineering fundamentals, including the ability to read application code, analyze vulnerability paths, and evaluate security fixes.
Experience assessing security risks in cloud-native applications and understanding the security implications of system architecture and implementation decisions.
Ability to communicate complex security risks, recommend practical mitigations, and influence engineering and product leadership.
Ability to operate independently in ambiguous environments and collaborate effectively across teams.
Nice to have:
Experience securing AI-powered applications or agentic systems.
Experience with penetration testing, vulnerability research, or security testing of complex business logic.
Experience securing financial technology products or systems handling sensitive or regulated data.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.\n\nThe mission of Plaid's Product Security Team is “Improve our customer’s trust by assuring secure development and delivery of products and services, minimizing risk to the ecosystem, and preventing security incidents.\n\nPlaid's Product Security team helps engineering teams build secure products and continuously identify and reduce security risks. Our work spans security architecture and design, application security, vulnerability management, supply chain security, and security automation.\n\nWe work directly with product and engineering teams to identify risks early, influence secure architecture, and define security requirements. We build and leverage automated security capabilities to expand testing coverage, validate fixes, and reduce recurring vulnerabilities. As AI accelerates software development, our goal is to help Plaid maintain strong security without relying on manual reviews for every change.\n\nThis role is perfect for you if:\n\n - You enjoy understanding complex products and systems and finding security risks that are not immediately obvious.\n\n - You have strong application security fundamentals and are comfortable working directly with code and architecture.\n\n - You enjoy working closely with engineers and product teams to solve security problems early in development.\n\n - You can evaluate technical and business tradeoffs and influence architectural decisions.\n\n - You are excited about how AI is changing software development and how we approach product security.\n\n\n\n\nABOUT THE ROLE:\n\n - Lead security architecture and design reviews for high-priority Plaid products, working directly with engineering and product teams from early development through launch.\n\n - Conduct threat modeling and technical security assessments of complex applications, APIs, distributed systems, and product workflows to identify material security risks.\n\n - Evaluate authentication, authorization, trust boundaries, sensitive data flows, and business logic to identify potential vulnerabilities and abuse cases.\n\n - Review application code, investigate security weaknesses, and validate that proposed fixes address the underlying risks.\n\n - Assess security implications of new technologies and product capabilities, including AI-powered applications and agentic workflows.\n\n - Partner with engineering leadership to prioritize material security risks, agree on mitigations, and track them through remediation or approved risk acceptance.\n\n - Identify recurring security weaknesses, define reusable security requirements and secure design patterns, and partner with engineering teams to implement preventive controls.\n\n - Leverage AI-assisted security analysis and testing to continuously improve security assessments and validate important security assumptions.\n\n\nMUST HAVES:\n\n - 5+ years of experience in product or application security, with strong expertise in secure architecture, application security fundamentals, and technical risk assessment.\n\n - Experience leading security design reviews and threat modeling for complex applications, APIs, or distributed systems.\n\n - Deep understanding of authentication, authorization, trust boundaries, sensitive data protection, and common application security vulnerabilities.\n\n - Strong software engineering fundamentals, including the ability to read application code, analyze vulnerability paths, and evaluate security fixes.\n\n - Experience assessing security risks in cloud-native applications and understanding the security implications of system architecture and implementation decisions.\n\n - Ability to communicate complex security risks, recommend practical mitigations, and influence engineering and product leadership.\n\n - Ability to operate independently in ambiguous environments and collaborate effectively across teams.\n\nNice to have:\n\n - Experience securing AI-powered applications or agentic systems.\n\n - Experience with penetration testing, vulnerability research, or security testing of complex business logic.\n\n - Experience securing financial technology products or systems handling sensitive or regulated data.\n\n\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."}],"apiVersion":"1"}