We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
We are the first line of defense against fraud and abuse on the Plaid platform. Our mission is to ensure the safety and integrity of our platform for consumers and customers. As a Fraud and Abuse Operations Analyst, you will be responsible for responding to fraud and abuse events, investigating claims, and triaging incidents. We also partner with product and engineering teams to inform and improve fraud mitigation strategies.
Responsibilities:
Safeguard Plaid's Platform: Participate in the abuse on-call rotation, directly protecting our users and customers by responding to and resolving fraud and abuse events. Your timely actions will be instrumental in maintaining trust and security.
Drive Investigations and Mitigate Risks: Investigate fraud and abuse claims from diverse sources, partnering with senior teammates on complex cases. Your findings will inform decisions and strategies, directly impacting Plaid's ability to prevent future incidents and minimize financial losses. Proactively perform threat modeling of abuse surfaces and continuously survey external fraud trends, adversary techniques, tooling, and emerging threat vectors
Support Incident Response: Help triage and manage fraud and abuse events as internal incidents (SEVs), collaborating across teams to drive resolution. Your contributions in these situations will minimize disruption and protect Plaid's reputation.
Inform Product Strategy: Partner with Consumer Risk and other product teams, providing operational insights from on-call and investigations. Your contributions will help inform the development of effective fraud mitigation solutions and strengthen Plaid's defenses.
Qualifications:
3+ years of experience in fraud/abuse operations, trust & safety, and/or incident response
Incident response and investigations:
Experience triaging fraud or related incidents, with tight containment deadlines.
Experience managing escalations and making informed trade-off decisions with multiple stakeholders.
Ability to coordinate and communicate effectively with internal Legal, Compliance, Comms and other risk management teams during incident triage.
A battle-tested mental model for balancing fraud mitigation vs. conversion, and the ability to calibrate and apply this mental model in the context of Plaid’s business objectives under pressure.
Fraud and abuse detection and prevention context:
Working knowledge of fraud typologies–account takeover, different types of payments fraud, ACH fraud, chargebacks, kiting, rewards harvesting, etc.
Familiarity with the tactics, techniques, and procedures (TTPs) used by bad actors to commit different types of fraud on the web.
Familiarity with common mitigation strategies for the same, with a developing point of view on their relative pros and cons.
Fraud and abuse intelligence:
Dark and grey-web navigation and investigation experience, ability to assess source credibility, and translate external intelligence into actionable insights.
Experience translating fraud investigations and research into actionable detection signals, rules, and labeled datasets, while partnering closely with DS/ML and product teams to improve feature sets, labeling quality, evaluation frameworks, and model decay monitoring.
Experience developing and maintaining threat models for authentication and other high-risk product surfaces, with a track record of proactively identifying emerging risks.
Data analysis skills:
Proficiency with SQL for querying data sets and building reports.
Comfortable with common analysis tools and manipulation tools.
Ability to spot anomalies and fraudulent patterns in logs and other data sets (transactions, request data, etc.), with judgment to escalate ambiguous cases.
Operational depth and maturity:
Experience contributing improvements to operational processes and controls.
Strong written and verbal communication skills.
Nice-to-Haves:
Familiarity with machine learning models for fraud detection.
Fraud domain certifications (e.g., CFE/fraud examination background).
Exposure to production ML model lifecycles and metrics for drift/decay.
Effective use of AI and AI agents to accelerate investigations and research
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n\n\nWe are the first line of defense against fraud and abuse on the Plaid platform. Our mission is to ensure the safety and integrity of our platform for consumers and customers. As a Fraud and Abuse Operations Analyst, you will be responsible for responding to fraud and abuse events, investigating claims, and triaging incidents. We also partner with product and engineering teams to inform and improve fraud mitigation strategies.\n\n\n\nResponsibilities:\n\n - Safeguard Plaid's Platform: Participate in the abuse on-call rotation, directly protecting our users and customers by responding to and resolving fraud and abuse events. Your timely actions will be instrumental in maintaining trust and security.\n\n - Drive Investigations and Mitigate Risks: Investigate fraud and abuse claims from diverse sources, partnering with senior teammates on complex cases. Your findings will inform decisions and strategies, directly impacting Plaid's ability to prevent future incidents and minimize financial losses. Proactively perform threat modeling of abuse surfaces and continuously survey external fraud trends, adversary techniques, tooling, and emerging threat vectors\n\n - Support Incident Response: Help triage and manage fraud and abuse events as internal incidents (SEVs), collaborating across teams to drive resolution. Your contributions in these situations will minimize disruption and protect Plaid's reputation.\n\n - Inform Product Strategy: Partner with Consumer Risk and other product teams, providing operational insights from on-call and investigations. Your contributions will help inform the development of effective fraud mitigation solutions and strengthen Plaid's defenses.\n\n\n\nQualifications:\n\n3+ years of experience in fraud/abuse operations, trust & safety, and/or incident response\n\n - Incident response and investigations:\n \n - Experience triaging fraud or related incidents, with tight containment deadlines.\n \n - Experience managing escalations and making informed trade-off decisions with multiple stakeholders.\n \n - Ability to coordinate and communicate effectively with internal Legal, Compliance, Comms and other risk management teams during incident triage.\n \n - A battle-tested mental model for balancing fraud mitigation vs. conversion, and the ability to calibrate and apply this mental model in the context of Plaid’s business objectives under pressure.\n\n - Fraud and abuse detection and prevention context:\n \n - Working knowledge of fraud typologies–account takeover, different types of payments fraud, ACH fraud, chargebacks, kiting, rewards harvesting, etc.\n \n - Familiarity with the tactics, techniques, and procedures (TTPs) used by bad actors to commit different types of fraud on the web.\n \n - Familiarity with common mitigation strategies for the same, with a developing point of view on their relative pros and cons.\n\n - Fraud and abuse intelligence:\n \n - Dark and grey-web navigation and investigation experience, ability to assess source credibility, and translate external intelligence into actionable insights.\n \n - Experience translating fraud investigations and research into actionable detection signals, rules, and labeled datasets, while partnering closely with DS/ML and product teams to improve feature sets, labeling quality, evaluation frameworks, and model decay monitoring.\n \n - Experience developing and maintaining threat models for authentication and other high-risk product surfaces, with a track record of proactively identifying emerging risks.\n\n - Data analysis skills:\n \n - Proficiency with SQL for querying data sets and building reports.\n \n - Comfortable with common analysis tools and manipulation tools.\n \n - Ability to spot anomalies and fraudulent patterns in logs and other data sets (transactions, request data, etc.), with judgment to escalate ambiguous cases.\n\n - Operational depth and maturity:\n \n - Experience contributing improvements to operational processes and controls.\n \n - Strong written and verbal communication skills.\n\n\n\nNice-to-Haves:\n\n - Familiarity with machine learning models for fraud detection.\n\n - Fraud domain certifications (e.g., CFE/fraud examination background).\n\n - Exposure to production ML model lifecycles and metrics for drift/decay.\n\n - Effective use of AI and AI agents to accelerate investigations and research\n\n\n\n \n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"031a164d-f622-46f5-bdf3-1b5d8799e949","title":"Lead Legal Operations Manager","department":"All Departments","team":"Legal","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-06-07T21:00:28.436+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/031a164d-f622-46f5-bdf3-1b5d8799e949","applyUrl":"https://jobs.ashbyhq.com/plaid/031a164d-f622-46f5-bdf3-1b5d8799e949/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
We’re looking for an experienced Legal Operations Lead to scale and run the systems, processes, tools, and budget that power Plaid’s legal and compliance team. Reporting to the Head of Commercial Legal, you’ll own the legal and compliance team’s technology strategy and roadmap, the team’s budget and outside counsel spend, vendor management, data and reporting, and other high-impact cross-functional initiatives that move the team forward. You’ll also have the opportunity to continue developing one Commercial Legal focused Legal Operations team member, who is responsible for day-to-day contracting operations. As Plaid keeps growing, our legal systems, operations, and budget discipline are going to matter more and more, and you’ll be at the center of shaping how that looks.
You’re a proactive and creative problem-solver who spots process gaps before others see them and builds scalable fixes. You’ve owned a legal budget and outside counsel spend, managed legal vendors, and led legal tech decisions. You’ve done the hands-on commercial contracting work earlier in your career (Ironclad, AI contract tools, the whole stack), and you know it well enough to guide someone else through it. At this point, you’re just as excited about setting strategy, growing a teammate, and operating at the program level as you are about running day-to-day workflows yourself. You’re a clear, empathetic communicator who can cut through complexity, bring people along through change, and build credible partnerships across the org. And you bring data to the table when you diagnose problems, set priorities, and measure impact.
If you thrive in a fast-paced environment, love turning messy operational problems into clean, scalable solutions, and get energy from helping a legal and compliance team do its best work, we’d love to talk to you!
Responsibilities:
Legal Technology & AI Strategy. Set the strategy, governance, and roadmap for the legal and compliance team’s tech stack, with a real focus on how AI changes the way Legal works. Take what we’ve already built with tools like Claude for Legal and Harvey and drive us into the next phase: deeper integration into day-to-day workflows; broader rollout to more use cases (contracting, research, knowledge management, intake, drafting); and measurable productivity gains. Sharpen our point of view on where AI delivers the most leverage, set the guardrails and quality bar for how the team uses these tools, partner closely with Business Operations on Plaid-wide end-to-end integrations, and make sure our tech investments are actually paying off.
Legal Budget & Outside Counsel Spend. Own the legal and compliance team’s budget, including legal billing operations and outside counsel spend. Build and enforce outside counsel billing guidelines in Brightflag, partner with Finance on forecasting and accruals, and continue to bring real discipline to how we manage legal spend.
Data, Metrics & Reporting. Build dashboards and tracking that give us real visibility into legal and compliance team performance, contracting throughput, and spend. Use the data to surface trends and risks, drive continuous improvement, and partner with the Head of Commercial Legal on regular reporting to leadership.
People Leadership & Development. Coach and develop the Commercial Legal–focused Legal Operations team member who reports to this role. That means investing in and setting clear expectations for their growth so they keep developing as a legal ops professional while running day-to-day commercial contracting. You’ll be their manager, mentor, and advocate, and a big part of how you’ll be measured is how much they grow.
Legal Vendor Management. Manage Plaid’s legal vendor relationships, outside counsel, and the platforms that make up our legal tech stack. This includes our Ironclad CLM, Brightflag billing platform, Discern corporate registered agent services, and our e-discovery tools at Logikcull and Reveal. Run intake, evaluation, onboarding, performance, and renewal so we’re consistently getting the right value from each one.
Program Management & Enablement. Drive the cross-functional programs that keep Legal moving well (new tooling rollouts, process changes, and enablement training), partnering with Sales, Product, Finance, Business Operations, and other teams to land them well. You’ll unblock the team on complex or escalated process questions, build on our strong partnerships with our key stakeholders, and make sure legal and compliance workflows stay well-integrated with the broader tech, budget, and reporting programs you own.
Qualifications:
7+ years in legal operations at a high-growth company, including direct experience running contracting operations earlier in your career. Strong program management, cross-functional leadership, and people management chops.
You’ve owned a legal budget and managed outside counsel spend before, including running a spend management and e-billing platform, writing and enforcing outside counsel billing guidelines, and partnering with Finance on forecasting and accruals.
Experience managing legal vendor and outside counsel relationships across evaluation, onboarding, performance, and renewal.
Deep, hands-on expertise administering a CLM platform (Ironclad strongly preferred), including workflow configuration, template management, and integrations (Salesforce in particular). Plus real experience running legal-focused AI tools (Claude for Legal, Harvey, GC.AI) in production: not just piloting them, but scaling adoption, building the guardrails and quality controls, and showing the productivity gains. This expertise is the foundation for the role. You won’t be running day-to-day commercial contracting yourself, but you’ll set the tech strategy and guide the person who does.
Clear, empathetic communicator who can cut through complexity, bring stakeholders along, guide teams through change, and build credible partnerships across the org.
You turn operational problems into structured, scalable solutions using technology, process design, and systems thinking, and you let data inform how you diagnose issues, set priorities, and measure impact.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n\n\nWe’re looking for an experienced Legal Operations Lead to scale and run the systems, processes, tools, and budget that power Plaid’s legal and compliance team. Reporting to the Head of Commercial Legal, you’ll own the legal and compliance team’s technology strategy and roadmap, the team’s budget and outside counsel spend, vendor management, data and reporting, and other high-impact cross-functional initiatives that move the team forward. You’ll also have the opportunity to continue developing one Commercial Legal focused Legal Operations team member, who is responsible for day-to-day contracting operations. As Plaid keeps growing, our legal systems, operations, and budget discipline are going to matter more and more, and you’ll be at the center of shaping how that looks.\n\n\n\nYou’re a proactive and creative problem-solver who spots process gaps before others see them and builds scalable fixes. You’ve owned a legal budget and outside counsel spend, managed legal vendors, and led legal tech decisions. You’ve done the hands-on commercial contracting work earlier in your career (Ironclad, AI contract tools, the whole stack), and you know it well enough to guide someone else through it. At this point, you’re just as excited about setting strategy, growing a teammate, and operating at the program level as you are about running day-to-day workflows yourself. You’re a clear, empathetic communicator who can cut through complexity, bring people along through change, and build credible partnerships across the org. And you bring data to the table when you diagnose problems, set priorities, and measure impact.\n\n\n\nIf you thrive in a fast-paced environment, love turning messy operational problems into clean, scalable solutions, and get energy from helping a legal and compliance team do its best work, we’d love to talk to you!\n\n\n\nResponsibilities:\n\n - Legal Technology & AI Strategy. Set the strategy, governance, and roadmap for the legal and compliance team’s tech stack, with a real focus on how AI changes the way Legal works. Take what we’ve already built with tools like Claude for Legal and Harvey and drive us into the next phase: deeper integration into day-to-day workflows; broader rollout to more use cases (contracting, research, knowledge management, intake, drafting); and measurable productivity gains. Sharpen our point of view on where AI delivers the most leverage, set the guardrails and quality bar for how the team uses these tools, partner closely with Business Operations on Plaid-wide end-to-end integrations, and make sure our tech investments are actually paying off.\n\n - Legal Budget & Outside Counsel Spend. Own the legal and compliance team’s budget, including legal billing operations and outside counsel spend. Build and enforce outside counsel billing guidelines in Brightflag, partner with Finance on forecasting and accruals, and continue to bring real discipline to how we manage legal spend.\n\n - Data, Metrics & Reporting. Build dashboards and tracking that give us real visibility into legal and compliance team performance, contracting throughput, and spend. Use the data to surface trends and risks, drive continuous improvement, and partner with the Head of Commercial Legal on regular reporting to leadership.\n\n - People Leadership & Development. Coach and develop the Commercial Legal–focused Legal Operations team member who reports to this role. That means investing in and setting clear expectations for their growth so they keep developing as a legal ops professional while running day-to-day commercial contracting. You’ll be their manager, mentor, and advocate, and a big part of how you’ll be measured is how much they grow.\n\n - Legal Vendor Management. Manage Plaid’s legal vendor relationships, outside counsel, and the platforms that make up our legal tech stack. This includes our Ironclad CLM, Brightflag billing platform, Discern corporate registered agent services, and our e-discovery tools at Logikcull and Reveal. Run intake, evaluation, onboarding, performance, and renewal so we’re consistently getting the right value from each one.\n\n - Program Management & Enablement. Drive the cross-functional programs that keep Legal moving well (new tooling rollouts, process changes, and enablement training), partnering with Sales, Product, Finance, Business Operations, and other teams to land them well. You’ll unblock the team on complex or escalated process questions, build on our strong partnerships with our key stakeholders, and make sure legal and compliance workflows stay well-integrated with the broader tech, budget, and reporting programs you own.\n\n\n\nQualifications:\n\n - 7+ years in legal operations at a high-growth company, including direct experience running contracting operations earlier in your career. Strong program management, cross-functional leadership, and people management chops.\n\n - You’ve owned a legal budget and managed outside counsel spend before, including running a spend management and e-billing platform, writing and enforcing outside counsel billing guidelines, and partnering with Finance on forecasting and accruals.\n\n - Experience managing legal vendor and outside counsel relationships across evaluation, onboarding, performance, and renewal.\n\n - Deep, hands-on expertise administering a CLM platform (Ironclad strongly preferred), including workflow configuration, template management, and integrations (Salesforce in particular). Plus real experience running legal-focused AI tools (Claude for Legal, Harvey, GC.AI http://GC.AI) in production: not just piloting them, but scaling adoption, building the guardrails and quality controls, and showing the productivity gains. This expertise is the foundation for the role. You won’t be running day-to-day commercial contracting yourself, but you’ll set the tech strategy and guide the person who does.\n\n - Clear, empathetic communicator who can cut through complexity, bring stakeholders along, guide teams through change, and build credible partnerships across the org.\n\n - You turn operational problems into structured, scalable solutions using technology, process design, and systems thinking, and you let data inform how you diagnose issues, set priorities, and measure impact.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"07cde72b-a127-48a8-b01a-570de5768340","title":"Staff Site Reliability Engineer - Release Engineering","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-06-19T12:48:28.725+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/07cde72b-a127-48a8-b01a-570de5768340","applyUrl":"https://jobs.ashbyhq.com/plaid/07cde72b-a127-48a8-b01a-570de5768340/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid's Infrastructure team builds the platforms and tooling that help engineering teams develop, deploy, and operate production systems safely. Release Engineering owns the path from merge to production, including Plaid's zero-touch deployment system, progressive rollouts, metric-gated analysis, and automatic rollback. Our goal is to make safe shipping the default for every product team.
As a Staff Site Reliability Engineer on Release Engineering, you'll define and scale Plaid's reliability practices across product engineering. You'll architect our SLO and error-budget programs, drive the adoption of progressive delivery, and ensure new products are production-ready. By partnering across product and platform teams, you'll translate complex production needs into intuitive, self-service tooling. This is a hands-on technical leadership role where you'll shape the future of our deployment systems—ensuring they remain fast and safe even as AI-assisted development increases code velocity.
What excites you
Lead the expansion of reliability standards across product engineering, converting foundational infrastructure into lasting operational habits and tooling.
Architect and manage the SLO and error-budget framework, empowering teams to utilize reliability data for strategic product and release choices.
Promote widespread use of progressive delivery and automated safety gates, ensuring high velocity without compromising production stability.
Guide emerging product teams toward production readiness through expertise in observability, incident response, and scalable deployment health.
Collaborate with Platform, and Infrastructure teams to transform complex production requirements into intuitive, self-service platform features.
Direct the response to critical incidents and ensure the resulting post-mortem actions yield permanent improvements to the platform.
Prepare for an AI-driven development landscape by scaling our safety nets to handle an increased volume and frequency of code changes.
What excites us
Over 8 years of professional experience in backend systems, SRE, or platform engineering roles.
Proven track record of designing reliability programs—such as service maturity models or SLI frameworks—that achieved cross-team adoption.
Direct experience building or operating canary rollout systems, metric-gated analysis, or automated rollback infrastructure.
Technical proficiency in software development, with a preference for Go or similar systems languages.
Ability to drive organizational change and influence engineering culture without formal authority.
Sound technical judgment in high-stakes production scenarios, balancing user impact with developer velocity.
Prior exposure to Kubernetes, service mesh technologies, Prometheus, or ArgoCD is considered a strong asset.
Our culture is rooted in impact and collective growth. We seek technical leaders who resonate with our principles of inventing tomorrow and embracing openness.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n\n\nPlaid's Infrastructure team builds the platforms and tooling that help engineering teams develop, deploy, and operate production systems safely. Release Engineering owns the path from merge to production, including Plaid's zero-touch deployment system, progressive rollouts, metric-gated analysis, and automatic rollback. Our goal is to make safe shipping the default for every product team.\n\n\n\nAs a Staff Site Reliability Engineer on Release Engineering, you'll define and scale Plaid's reliability practices across product engineering. You'll architect our SLO and error-budget programs, drive the adoption of progressive delivery, and ensure new products are production-ready. By partnering across product and platform teams, you'll translate complex production needs into intuitive, self-service tooling. This is a hands-on technical leadership role where you'll shape the future of our deployment systems—ensuring they remain fast and safe even as AI-assisted development increases code velocity.\n\nWhat excites you\n\n - Lead the expansion of reliability standards across product engineering, converting foundational infrastructure into lasting operational habits and tooling.\n\n - Architect and manage the SLO and error-budget framework, empowering teams to utilize reliability data for strategic product and release choices.\n\n - Promote widespread use of progressive delivery and automated safety gates, ensuring high velocity without compromising production stability.\n\n - Guide emerging product teams toward production readiness through expertise in observability, incident response, and scalable deployment health.\n\n - Collaborate with Platform, and Infrastructure teams to transform complex production requirements into intuitive, self-service platform features.\n\n - Direct the response to critical incidents and ensure the resulting post-mortem actions yield permanent improvements to the platform.\n\n - Prepare for an AI-driven development landscape by scaling our safety nets to handle an increased volume and frequency of code changes.\n\nWhat excites us\n\n - Over 8 years of professional experience in backend systems, SRE, or platform engineering roles.\n\n - Proven track record of designing reliability programs—such as service maturity models or SLI frameworks—that achieved cross-team adoption.\n\n - Direct experience building or operating canary rollout systems, metric-gated analysis, or automated rollback infrastructure.\n\n - Technical proficiency in software development, with a preference for Go or similar systems languages.\n\n - Ability to drive organizational change and influence engineering culture without formal authority.\n\n - Sound technical judgment in high-stakes production scenarios, balancing user impact with developer velocity.\n\n - Prior exposure to Kubernetes, service mesh technologies, Prometheus, or ArgoCD is considered a strong asset.\n\n\n\nOur culture is rooted in impact and collective growth. We seek technical leaders who resonate with our principles of inventing tomorrow and embracing openness.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"0d80a5be-8860-46ea-9e67-c4a2bb53b1bf","title":"Staff Software Engineer - AI Applications","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-03-30T19:03:23.252+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/0d80a5be-8860-46ea-9e67-c4a2bb53b1bf","applyUrl":"https://jobs.ashbyhq.com/plaid/0d80a5be-8860-46ea-9e67-c4a2bb53b1bf/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
AI and intelligent systems are driving the fifth paradigm shift, following previous technological revolutions like mainframes, personal computers, the internet, and mobile devices. We believe, in the foreseeable future, AI will revolutionize the FinTech industry - from how consumers understand and manage their finances, to how developers build applications and how all companies operate. The fintech industry landscape will undergo a fundamental reshape.
Plaid in the FinTech AI Ecosystem
Plaid is uniquely positioned to become the financial data and insights backbone for AI applications and platforms in this evolving ecosystem.
We believe consumers should be able to understand and manage their financial life through conversational AI interfaces using natural language. We believe consumers should have peace of mind with a trustworthy consent and authorization manager when agents shop for them. We believe identity verification and financial fraud prevention in AI-powered products should feel seamless and embedded for the end users. The list goes on.
The most important AI companies, major fintechs, and customer agent platforms are actively trying to integrate Plaid into AI-powered products and solutions they build.
Plaid’s AI-powered Experiences for Customers
The explosive growth in model intelligence and increasing relevance for enterprise tasks offer a unique opportunity for Plaid to rethink from the ground up how we operate and interact with our customers for the most optimal experience.
Our early experiments in building AI agents for customer experience are paying off with huge business value. For example, our homegrown AI-powered customer support agents resolve a significant proportion of customer questions and issues within seconds, which would otherwise have required humans hours to work on.
This is just the beginning and there is so much more we could do.
The AI Applications Team
You will have the opportunity to join as one of the founding members of this newly formed team that is dedicated to consolidating and rapidly scaling our successful bets so far, and grow with the team in our quest to accelerate Plaid’s transformation into an AI-first company.
In this role you will lead projects that enable and scale our business with our largest AI customers and partners, starting with personal finance use cases and expanding into many others; examples include:
Develop and evolve the preferred integration pattern for Plaid with AI providers - from API adaptations to building the official Plaid MCP Servers, and beyond
Redefine how Plaid’s consumer link experience embed into conversational interfaces in the most seamless way
Architect the trust layer for the future of agentic commerce that will become the industry standard
Additionally you will be expected to scale and extend our existing successful bets on AI-powered customer experience; examples include:
Make the next step-function improvement in our homegrown customer support agent - land our multi-turn and multi-agent system that powers a truly delightful experience for our customers; define how to scalably run offline evaluation for complex multi-turn open-ended tasks; research and prototype how Human-In-The-Loop - Reinforcement Learning (RLHF) can power an insights flywheel; pioneer the architecture for customer-specific long-term memory, etc.
Extend our agentic system to support other critical parts of the customer journey, starting with areas with the highest ROI - top-of-funnel product recommendation, customer onboarding and risk diligence, customer activation and assistance for faster productionization, as well as upselling and cross-selling of Plaid products
You will have a front row seat to all the latest industry developments. Over time, with the skills and experience you develop and hone on this team, you can become an influential voice in defining where AI <> Fintech will be heading longer term.
Responsibilities
Design, develop, and maintain scalable backend services and APIs, as well as intuitive, high-quality frontend applications that bring those systems to life.
Work with other AI engineers, software engineers and machine learning engineers to architect, design and implement GenAI-powered products and features
Collaborate across functions to understand user needs, propose and implement AI-powered solutions where they’re expected to have the highest impact
Design and execute rapid experiments to push the boundaries on potential business impact from emerging AI capabilities, with a focus on minimal viable testing approaches
Balance creative exploration of possibilities with rigorous evaluation of technical feasibility, product potential and business impact
Requirements
Experience building backend services and working with microservices or service-oriented architectures
Hands-on experience working with LLMs to build products and shipping them to product with iterating with real user feedback - including but not limited to:
Prompt engineering
Fine-tuning
Retrieval augmented generation (RAG)
Semantic search - vector database and embedding models
Agent orchestration framework
Evaluation and monitoring framework of open-ended tasks
Streaming and SSE
Common UX and design patterns for GenAI-powered products
Strong debugging and monitoring experience for production systems
Ability to deeply understand customer and user needs through user research and rapid experimentation - be your own technical PM
Ability to balance divergent thinking (exploring possibilities) with convergent thinking (evaluating feasibility), which is critical for driving 0 ->1 projects
Extremely curious and passionate about working in GenAI applications space
Nice-to-Haves
Experience training and/or serving ML models in production, or fine-tuning LLMs for domain-specific use cases
Comfortable operating in privacy/PII-sensitive environments and applying compliance mitigations
Working knowledge of HTML, CSS, JavaScript, and modern frontend frameworks or libraries, with comfort building user-facing experiences
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n\n\nAI and intelligent systems are driving the fifth paradigm shift, following previous technological revolutions like mainframes, personal computers, the internet, and mobile devices. We believe, in the foreseeable future, AI will revolutionize the FinTech industry - from how consumers understand and manage their finances, to how developers build applications and how all companies operate. The fintech industry landscape will undergo a fundamental reshape. \n\n \n\nPlaid in the FinTech AI Ecosystem\n\nPlaid is uniquely positioned to become the financial data and insights backbone for AI applications and platforms in this evolving ecosystem. \n\n \n\nWe believe consumers should be able to understand and manage their financial life through conversational AI interfaces using natural language. We believe consumers should have peace of mind with a trustworthy consent and authorization manager when agents shop for them. We believe identity verification and financial fraud prevention in AI-powered products should feel seamless and embedded for the end users. The list goes on.\n\nThe most important AI companies, major fintechs, and customer agent platforms are actively trying to integrate Plaid into AI-powered products and solutions they build. \n\n \n\nPlaid’s AI-powered Experiences for Customers\n\nThe explosive growth in model intelligence and increasing relevance for enterprise tasks offer a unique opportunity for Plaid to rethink from the ground up how we operate and interact with our customers for the most optimal experience. \n\n \n\nOur early experiments in building AI agents for customer experience are paying off with huge business value. For example, our homegrown AI-powered customer support agents resolve a significant proportion of customer questions and issues within seconds, which would otherwise have required humans hours to work on. \n\nThis is just the beginning and there is so much more we could do.\n\n \n\nThe AI Applications Team\n\nYou will have the opportunity to join as one of the founding members of this newly formed team that is dedicated to consolidating and rapidly scaling our successful bets so far, and grow with the team in our quest to accelerate Plaid’s transformation into an AI-first company.\n\n \n\nIn this role you will lead projects that enable and scale our business with our largest AI customers and partners, starting with personal finance use cases and expanding into many others; examples include:\n\n - Develop and evolve the preferred integration pattern for Plaid with AI providers - from API adaptations to building the official Plaid MCP Servers, and beyond\n\n - Redefine how Plaid’s consumer link experience embed into conversational interfaces in the most seamless way\n\n - Architect the trust layer for the future of agentic commerce that will become the industry standard\n\nAdditionally you will be expected to scale and extend our existing successful bets on AI-powered customer experience; examples include:\n\n - Make the next step-function improvement in our homegrown customer support agent - land our multi-turn and multi-agent system that powers a truly delightful experience for our customers; define how to scalably run offline evaluation for complex multi-turn open-ended tasks; research and prototype how Human-In-The-Loop - Reinforcement Learning (RLHF) can power an insights flywheel; pioneer the architecture for customer-specific long-term memory, etc.\n\n - Extend our agentic system to support other critical parts of the customer journey, starting with areas with the highest ROI - top-of-funnel product recommendation, customer onboarding and risk diligence, customer activation and assistance for faster productionization, as well as upselling and cross-selling of Plaid products\n\n \n\nYou will have a front row seat to all the latest industry developments. Over time, with the skills and experience you develop and hone on this team, you can become an influential voice in defining where AI <> Fintech will be heading longer term.\n\nResponsibilities\n\n - Design, develop, and maintain scalable backend services and APIs, as well as intuitive, high-quality frontend applications that bring those systems to life.\n\n - Work with other AI engineers, software engineers and machine learning engineers to architect, design and implement GenAI-powered products and features\n\n - Collaborate across functions to understand user needs, propose and implement AI-powered solutions where they’re expected to have the highest impact\n\n - Design and execute rapid experiments to push the boundaries on potential business impact from emerging AI capabilities, with a focus on minimal viable testing approaches\n\n - Balance creative exploration of possibilities with rigorous evaluation of technical feasibility, product potential and business impact\n\nRequirements\n\n - Experience building backend services and working with microservices or service-oriented architectures\n\n - Hands-on experience working with LLMs to build products and shipping them to product with iterating with real user feedback - including but not limited to:\n \n - Prompt engineering\n \n - Fine-tuning\n \n - Retrieval augmented generation (RAG)\n \n - Semantic search - vector database and embedding models\n \n - Agent orchestration framework\n \n - Evaluation and monitoring framework of open-ended tasks\n \n - Streaming and SSE\n \n - Common UX and design patterns for GenAI-powered products\n\n - Strong debugging and monitoring experience for production systems\n\n - Ability to deeply understand customer and user needs through user research and rapid experimentation - be your own technical PM\n\n - Ability to balance divergent thinking (exploring possibilities) with convergent thinking (evaluating feasibility), which is critical for driving 0 ->1 projects\n\n - Extremely curious and passionate about working in GenAI applications space\n\nNice-to-Haves\n\n - Experience training and/or serving ML models in production, or fine-tuning LLMs for domain-specific use cases\n\n - Comfortable operating in privacy/PII-sensitive environments and applying compliance mitigations\n\n - Working knowledge of HTML, CSS, JavaScript, and modern frontend frameworks or libraries, with comfort building user-facing experiences\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"0db7cf3f-b828-49b9-9955-e5864c482778","title":"Sales Manager, Fintech","department":"All Departments","team":"Sales & Account Management","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-05-26T20:12:08.254+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/0db7cf3f-b828-49b9-9955-e5864c482778","applyUrl":"https://jobs.ashbyhq.com/plaid/0db7cf3f-b828-49b9-9955-e5864c482778/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid’s Fintech Sales team is responsible for our relationships with some of the most important and fastest-growing companies in financial services. Many of these companies have long-standing relationships with Plaid, and this team’s mandate is to deepen those partnerships — expanding product adoption, enabling customer growth, and ensuring Plaid remains the infrastructure provider of choice as these customers scale.
You will lead an established, high-performing team of Named Account Executives who manage Plaid’s largest fintech accounts. This is not a greenfield build — it’s a team with real momentum, strong customer relationships, and meaningful revenue. The opportunity is to raise the bar further: strengthen Plaid’s market-leading position in fintech by driving deeper product adoption across existing accounts, winning strategic new logos, and developing the AEs on your team into consistently elite performers.
The primary motion is expansion. The majority of your AEs’ accounts already use Plaid — the job is to grow those relationships through new products, new use cases, and new business units, while also adding competitive new logos to the book. You’ll be in deals with your team as a coach and escalation point, helping AEs navigate multi-stakeholder cycles from technical champion to economic buyer, without taking ownership away from them.
Responsibilities
• Manage a team of 6–8 Named Account Executives focused on Plaid’s largest fintech accounts, driving growth through expansion of existing relationships and competitive new logo acquisition.
• Coach AEs to identify and drive expansion opportunities proactively — new products, new use cases, new business units — rather than waiting for inbound signals.
• Build and refine the account strategy for Plaid’s top fintech customers alongside your AEs, including executive value messaging, pitch positioning, and coordinated go-to-market efforts with Marketing.
• Grow existing accounts by driving multi-product adoption and deepening executive-level relationships.
• Attain consumption-based revenue targets through a disciplined, data-driven pipeline operating rhythm.
• Develop your team through structured 1:1s, deal reviews, and skill-specific coaching that closes the gap between strong performers and elite ones.
• Maintain a high recruiting bar — assess and close exceptional AE talent as the team grows, selecting for people who thrive in an expansion-oriented selling motion.
• Manage performance with transparency — set clear expectations, act early when someone isn’t tracking, and make tough calls when necessary.
• Collaborate closely with Marketing, Product, Account Management, Legal, and Commercial teams to maintain a consistently high win rate and remove friction from deal cycles.
• Engage directly in strategic deals as a coach and escalation point, while ensuring your AEs retain ownership and develop their own executive-level selling capabilities.
Qualifications
• 10+ years of sales experience in B2B SaaS or platform/infrastructure sales, with meaningful exposure to fintech, payments, or financial services.
• 5+ years of frontline sales management experience leading teams of quota-carrying AEs.
• Demonstrated track record of coaching account executives to close and grow accounts in the $100K–$1M+ ARR range, with specific experience in expansion and land-and-expand motions.
• Experience leading a team oriented around named accounts or industry verticals — not just geographic territories.
• Strong data discipline — you use pipeline and forecast data to change what your team does, not just report it upward.
• Proven ability to operate cross-functionally, influencing product, legal, and marketing without positional authority.
• Outstanding communication and executive presence, with experience managing the sales cycle from technical champion to C-suite economic buyer.
• A coaching-first leadership style — you develop your people through the deals, not by taking the deals away from them
Nice to Have
• Experience selling API-first or developer-focused products.
• Familiarity with consumption-based or usage-based pricing models.
• Background in open banking, identity verification, payments, or adjacent fintech infrastructure.
• Experience managing hybrid or distributed teams across multiple offices.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nPlaid’s Fintech Sales team is responsible for our relationships with some of the most important and fastest-growing companies in financial services. Many of these companies have long-standing relationships with Plaid, and this team’s mandate is to deepen those partnerships — expanding product adoption, enabling customer growth, and ensuring Plaid remains the infrastructure provider of choice as these customers scale.\n\nYou will lead an established, high-performing team of Named Account Executives who manage Plaid’s largest fintech accounts. This is not a greenfield build — it’s a team with real momentum, strong customer relationships, and meaningful revenue. The opportunity is to raise the bar further: strengthen Plaid’s market-leading position in fintech by driving deeper product adoption across existing accounts, winning strategic new logos, and developing the AEs on your team into consistently elite performers.\n\nThe primary motion is expansion. The majority of your AEs’ accounts already use Plaid — the job is to grow those relationships through new products, new use cases, and new business units, while also adding competitive new logos to the book. You’ll be in deals with your team as a coach and escalation point, helping AEs navigate multi-stakeholder cycles from technical champion to economic buyer, without taking ownership away from them.\n\nResponsibilities\n\n• Manage a team of 6–8 Named Account Executives focused on Plaid’s largest fintech accounts, driving growth through expansion of existing relationships and competitive new logo acquisition.\n\n• Coach AEs to identify and drive expansion opportunities proactively — new products, new use cases, new business units — rather than waiting for inbound signals.\n\n• Build and refine the account strategy for Plaid’s top fintech customers alongside your AEs, including executive value messaging, pitch positioning, and coordinated go-to-market efforts with Marketing.\n\n• Grow existing accounts by driving multi-product adoption and deepening executive-level relationships.\n\n• Attain consumption-based revenue targets through a disciplined, data-driven pipeline operating rhythm.\n\n• Develop your team through structured 1:1s, deal reviews, and skill-specific coaching that closes the gap between strong performers and elite ones.\n\n• Maintain a high recruiting bar — assess and close exceptional AE talent as the team grows, selecting for people who thrive in an expansion-oriented selling motion.\n\n• Manage performance with transparency — set clear expectations, act early when someone isn’t tracking, and make tough calls when necessary.\n\n• Collaborate closely with Marketing, Product, Account Management, Legal, and Commercial teams to maintain a consistently high win rate and remove friction from deal cycles.\n\n• Engage directly in strategic deals as a coach and escalation point, while ensuring your AEs retain ownership and develop their own executive-level selling capabilities.\n\nQualifications\n\n• 10+ years of sales experience in B2B SaaS or platform/infrastructure sales, with meaningful exposure to fintech, payments, or financial services.\n\n• 5+ years of frontline sales management experience leading teams of quota-carrying AEs.\n\n• Demonstrated track record of coaching account executives to close and grow accounts in the $100K–$1M+ ARR range, with specific experience in expansion and land-and-expand motions.\n\n• Experience leading a team oriented around named accounts or industry verticals — not just geographic territories.\n\n• Strong data discipline — you use pipeline and forecast data to change what your team does, not just report it upward.\n\n• Proven ability to operate cross-functionally, influencing product, legal, and marketing without positional authority.\n\n• Outstanding communication and executive presence, with experience managing the sales cycle from technical champion to C-suite economic buyer.\n\n• A coaching-first leadership style — you develop your people through the deals, not by taking the deals away from them\n\nNice to Have\n\n• Experience selling API-first or developer-focused products.\n\n• Familiarity with consumption-based or usage-based pricing models.\n\n• Background in open banking, identity verification, payments, or adjacent fintech infrastructure.\n\n• Experience managing hybrid or distributed teams across multiple offices.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"0dc976f0-a12d-4843-b78c-7d0e14409537","title":"Account Executive - Payments","department":"All Departments","team":"Revenue Specialists","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-07-09T15:47:01.104+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/0dc976f0-a12d-4843-b78c-7d0e14409537","applyUrl":"https://jobs.ashbyhq.com/plaid/0dc976f0-a12d-4843-b78c-7d0e14409537/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Overview
The Product Sales team at Plaid combines deep product and market expertise to drive adoption and revenue for Plaid's most strategically important solutions. We partner closely with Account Executives, Account Managers, and GTM leadership to develop and close deals across both new and existing customers. The Payments team specializes in bank payments, ACH risk, and money movement — products at the core of Plaid's growth that represent a significant and under-penetrated market opportunity.
Role
As an Account Executive, Product Sales - Payments, you will drive revenue growth for Plaid's growing suite of Payments solutions– Account Verification, ACH Risk Optimization, and Money Movement. Your primary focus is partnering with account teams to develop and close opportunities.
You bring deep payments expertise and a commercial skillset to customer conversations at all levels, translating business problems into Plaid solutions and contributing directly to how we go to market.
Responsibilities
Drive ACV attainment for Payments solutions across your assigned segments, with clear accountability for pipeline generation and deal execution
Partner with AEs and AMs on discovery through close; take direct ownership of select high-value or complex opportunities as needed
Serve as the subject matter expert on Plaid's Payments products in customer meetings, competitive situations, and industry events
Conduct deep discovery to uncover customer pain points and connect them to Plaid's Payments solutions
Maintain real-time visibility into win/loss trends, competitive dynamics, and product-market fit across your segment
Relay customer and market insights to Product and PMM to inform roadmap priorities and go-to-market strategy
Support sales enablement by developing materials, coaching AEs on solution positioning, and sharing competitive intelligence
Qualifications
7+ years of B2B sales or commercial experience with a track record of quota attainment
Deep expertise in payments, with a strong preference for bank payments (ACH, RTP) and payment risk
Experience carrying a direct quota or commercial target with demonstrated results
Strong discovery and solution-selling skills; ability to navigate complex, multi-stakeholder deals
Ability to build relationships with VP-level buyers and above
Strong cross-functional collaboration skills across Sales, Product, and Marketing
Comfortable operating with ambiguity in a fast-moving, high-growth environment
Nice-to-have: Experience in industries with billing & recurring payments use cases (lending, insurance, etc.)
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n\n\nOverview\n\nThe Product Sales team at Plaid combines deep product and market expertise to drive adoption and revenue for Plaid's most strategically important solutions. We partner closely with Account Executives, Account Managers, and GTM leadership to develop and close deals across both new and existing customers. The Payments team specializes in bank payments, ACH risk, and money movement — products at the core of Plaid's growth that represent a significant and under-penetrated market opportunity.\n\n\n\nRole\n\nAs an Account Executive, Product Sales - Payments, you will drive revenue growth for Plaid's growing suite of Payments solutions– Account Verification, ACH Risk Optimization, and Money Movement. Your primary focus is partnering with account teams to develop and close opportunities.\n\n\n\nYou bring deep payments expertise and a commercial skillset to customer conversations at all levels, translating business problems into Plaid solutions and contributing directly to how we go to market.\n\n\n\nResponsibilities\n\n - Drive ACV attainment for Payments solutions across your assigned segments, with clear accountability for pipeline generation and deal execution\n\n - Partner with AEs and AMs on discovery through close; take direct ownership of select high-value or complex opportunities as needed\n\n - Serve as the subject matter expert on Plaid's Payments products in customer meetings, competitive situations, and industry events\n\n - Conduct deep discovery to uncover customer pain points and connect them to Plaid's Payments solutions\n\n - Maintain real-time visibility into win/loss trends, competitive dynamics, and product-market fit across your segment\n\n - Relay customer and market insights to Product and PMM to inform roadmap priorities and go-to-market strategy\n\n - Support sales enablement by developing materials, coaching AEs on solution positioning, and sharing competitive intelligence\n\n\n\nQualifications\n\n - 7+ years of B2B sales or commercial experience with a track record of quota attainment\n\n - Deep expertise in payments, with a strong preference for bank payments (ACH, RTP) and payment risk\n\n - Experience carrying a direct quota or commercial target with demonstrated results\n\n - Strong discovery and solution-selling skills; ability to navigate complex, multi-stakeholder deals\n\n - Ability to build relationships with VP-level buyers and above\n\n - Strong cross-functional collaboration skills across Sales, Product, and Marketing\n\n - Comfortable operating with ambiguity in a fast-moving, high-growth environment\n\n - Nice-to-have: Experience in industries with billing & recurring payments use cases (lending, insurance, etc.)\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"0fa4649a-dae2-4c13-ae70-8e93ce221152","title":"Senior Product Manager - Account Verification","department":"All Departments","team":"Product","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-04-24T20:08:33.123+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/0fa4649a-dae2-4c13-ae70-8e93ce221152","applyUrl":"https://jobs.ashbyhq.com/plaid/0fa4649a-dae2-4c13-ae70-8e93ce221152/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid’s Account Verification team builds the foundation of trust for open finance. We help fintechs and financial institutions connect and verify bank accounts securely so that money can move safely and instantly. Account Verification is the entry point for all of Plaid’s payment-focused consumer experiences and is a critical building block for our customers. The team obsesses over creating seamless verification journeys that balance speed, reliability, and security, enabling consumers to confidently connect to the financial ecosystem.
As the lead PM for Account Verification, you’ll own one of Plaid’s most critical and high-impact product areas. You’ll lead the evolution of our verification platform across Auth, Balance, and Identity Match, defining how millions of people and businesses connect their financial accounts every day.
We are looking for a high-ownership builder who thrives in ambiguity, loves building with customers, and is excited to define what’s next for one of Plaid’s most established and strategically important product lines. You’ll set vision and strategy, drive execution across a cross-functional team, and shape how Plaid competes in an increasingly complex and, eventually, AI-driven verification landscape.
You’ll partner closely with engineering, design, and go-to-market teams to:
Deliver next-generation account verification experiences for fintechs, banks, platforms, and enterprises.
Expand Plaid’s verification methods across open banking, ML, and traditional fallback-based approaches.
Position Plaid as the most trusted, flexible, and insight-rich verification provider in the industry.
Rethink how Plaid’s flows work for a quickly diversifying set of customer use cases.
If you’re energized by building systems that power millions of financial connections and enjoy balancing customer empathy with bold product strategy, this is your opportunity to lead at scale.
Responsibilities
Own the Account Verification strategy and roadmap, from long-term vision to near-term priorities, grounded in customer and business outcomes.
Reimagine the Auth experience to unlock new use cases (recurring payments, e-commerce, account funding) through modern, flexible verification flows.
Expand verification capabilities across a growing set of methodologies: open banking, database auth, microdeposits, and beyond.
Drive self-serve, experimentation, and orchestration tools that empower developers and operators to configure and optimize verification paths without code.
Partner across Plaid to create cohesive experiences across account setup, risk management, and money movement.
Represent Plaid internally and externally as a product thought leader, shaping how customers, partners, and the industry view account verification.
Operate like an owner. Move quickly, make bold decisions, and bring creative energy to scaling one of Plaid’s most essential products.
Qualifications
8+ years of experience, including 5+ in product management or equivalent founder/operator roles.
Proven success building and scaling products, ideally in fintech or payments.
Strong mix of strategic vision and executional drive; able to see the big picture while sweating the details.
Exceptional communication and stakeholder management skills across technical and business audiences.
Demonstrated ability to thrive in ambiguous, high-growth environments and lead with conviction.
Track record of cross-functional impact, influencing design, engineering, and GTM teams to deliver results.
Hands-on comfort with data and AI tools for writing, analysis, prototyping, and experimentation.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n\n\nPlaid’s Account Verification team builds the foundation of trust for open finance. We help fintechs and financial institutions connect and verify bank accounts securely so that money can move safely and instantly. Account Verification is the entry point for all of Plaid’s payment-focused consumer experiences and is a critical building block for our customers. The team obsesses over creating seamless verification journeys that balance speed, reliability, and security, enabling consumers to confidently connect to the financial ecosystem.\n\n\n\nAs the lead PM for Account Verification, you’ll own one of Plaid’s most critical and high-impact product areas. You’ll lead the evolution of our verification platform across Auth, Balance, and Identity Match, defining how millions of people and businesses connect their financial accounts every day.\n\n\n\nWe are looking for a high-ownership builder who thrives in ambiguity, loves building with customers, and is excited to define what’s next for one of Plaid’s most established and strategically important product lines. You’ll set vision and strategy, drive execution across a cross-functional team, and shape how Plaid competes in an increasingly complex and, eventually, AI-driven verification landscape.\n\nYou’ll partner closely with engineering, design, and go-to-market teams to:\n\n - Deliver next-generation account verification experiences for fintechs, banks, platforms, and enterprises.\n\n - Expand Plaid’s verification methods across open banking, ML, and traditional fallback-based approaches.\n\n - Position Plaid as the most trusted, flexible, and insight-rich verification provider in the industry.\n\n - Rethink how Plaid’s flows work for a quickly diversifying set of customer use cases.\n\nIf you’re energized by building systems that power millions of financial connections and enjoy balancing customer empathy with bold product strategy, this is your opportunity to lead at scale.\n\n\n\nResponsibilities\n\n - Own the Account Verification strategy and roadmap, from long-term vision to near-term priorities, grounded in customer and business outcomes.\n\n - Reimagine the Auth experience to unlock new use cases (recurring payments, e-commerce, account funding) through modern, flexible verification flows.\n\n - Expand verification capabilities across a growing set of methodologies: open banking, database auth, microdeposits, and beyond.\n\n - Drive self-serve, experimentation, and orchestration tools that empower developers and operators to configure and optimize verification paths without code.\n\n - Partner across Plaid to create cohesive experiences across account setup, risk management, and money movement.\n\n - Represent Plaid internally and externally as a product thought leader, shaping how customers, partners, and the industry view account verification.\n\n - Operate like an owner. Move quickly, make bold decisions, and bring creative energy to scaling one of Plaid’s most essential products.\n\n\n\nQualifications\n\n - 8+ years of experience, including 5+ in product management or equivalent founder/operator roles.\n\n - Proven success building and scaling products, ideally in fintech or payments.\n\n - Strong mix of strategic vision and executional drive; able to see the big picture while sweating the details.\n\n - Exceptional communication and stakeholder management skills across technical and business audiences.\n\n - Demonstrated ability to thrive in ambiguous, high-growth environments and lead with conviction.\n\n - Track record of cross-functional impact, influencing design, engineering, and GTM teams to deliver results.\n\n - Hands-on comfort with data and AI tools for writing, analysis, prototyping, and experimentation.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"110a7bbd-7583-488d-afb2-d6e02fcce533","title":"Product Design Manager - Dashboard","department":"All Departments","team":"Design","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98101","addressRegion":"Washington","streetAddress":"TBD","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-03-19T15:25:50.608+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/110a7bbd-7583-488d-afb2-d6e02fcce533","applyUrl":"https://jobs.ashbyhq.com/plaid/110a7bbd-7583-488d-afb2-d6e02fcce533/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The design team at Plaid is made up of product designers, researchers, and content strategists who work with our cross-functional partners to create Plaid’s products. Please visit https://designedbyplaid.com/ to learn more about the Design team.
As a Product Design Manager on the Dashboard team, you will manage a multidisciplinary team of product designers and a researcher, leading design efforts across multiple product areas at Plaid. As a member of each area’s cross-functional leadership team, you will partner closely with product and engineering to shape direction and outcomes. Your day-to-day responsibilities will include coaching individual contributors, driving high-quality design execution, and collaborating with PM leads to develop product strategy. Alongside owning near-term delivery, you and your team will also define and advance the long-term vision for how Plaid’s products evolve.
On the Dashboard team, we focus on shipping experiences and elevating the UX quality of Plaid’s Dashboard— a key surface area for customers and data partners. The Dashboard provides a variety of features and tools for launching with Plaid, integration monitoring, and account management and is the home of emerging insights products for payments and risk assessment.
Responsibilities
Shipping delightful and easy-to-use experiences, whether they’re for customers or partners
Working on all types of problems: complex, ambiguous, large redesigns, small wins, internal demos, etc
Closely collaborating with engineering, product, and marketing teams from planning through execution
Producing high-quality work that not only pushes the experience forward, but inspires others and raises the quality bar
Working directly with design, product and engineering leaders, helping craft compelling narratives, strategies, and inspiring demos
Managing a team of ICs at different stages of their careers and coaching them to grow
Joining a team of talented designers and contributing to our design culture through collaboration and leadership
Qualifications
8+ years of product design experience
3+ years of product design management experience
A portfolio demonstrating outstanding visual design, interaction design, problem-solving, and prototyping skills
Experience leading large-scale redesigns or net new products, working on ambiguous problems, and on complex B2B applications.
Experience managing a team of product designers to produce great work at scale
An outstanding communicator, storyteller, and facilitator, who can bring people together and build a shared understanding with an inspiring vision and narrative
Someone who is proactive, organized, curious, pragmatic, and can prioritize their own work independently to maximize their impact at the company
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThe design team at Plaid is made up of product designers, researchers, and content strategists who work with our cross-functional partners to create Plaid’s products. Please visit https://designedbyplaid.com/ to learn more about the Design team.\n\nAs a Product Design Manager on the Dashboard team, you will manage a multidisciplinary team of product designers and a researcher, leading design efforts across multiple product areas at Plaid. As a member of each area’s cross-functional leadership team, you will partner closely with product and engineering to shape direction and outcomes. Your day-to-day responsibilities will include coaching individual contributors, driving high-quality design execution, and collaborating with PM leads to develop product strategy. Alongside owning near-term delivery, you and your team will also define and advance the long-term vision for how Plaid’s products evolve.\n\nOn the Dashboard team, we focus on shipping experiences and elevating the UX quality of Plaid’s Dashboard— a key surface area for customers and data partners. The Dashboard provides a variety of features and tools for launching with Plaid, integration monitoring, and account management and is the home of emerging insights products for payments and risk assessment.\n\nResponsibilities\n\n - Shipping delightful and easy-to-use experiences, whether they’re for customers or partners\n\n - Working on all types of problems: complex, ambiguous, large redesigns, small wins, internal demos, etc\n\n - Closely collaborating with engineering, product, and marketing teams from planning through execution\n\n - Producing high-quality work that not only pushes the experience forward, but inspires others and raises the quality bar\n\n - Working directly with design, product and engineering leaders, helping craft compelling narratives, strategies, and inspiring demos\n\n - Managing a team of ICs at different stages of their careers and coaching them to grow\n\n - Joining a team of talented designers and contributing to our design culture through collaboration and leadership\n\nQualifications\n\n - 8+ years of product design experience\n\n - 3+ years of product design management experience\n\n - A portfolio demonstrating outstanding visual design, interaction design, problem-solving, and prototyping skills\n\n - Experience leading large-scale redesigns or net new products, working on ambiguous problems, and on complex B2B applications.\n\n - Experience managing a team of product designers to produce great work at scale\n\n - An outstanding communicator, storyteller, and facilitator, who can bring people together and build a shared understanding with an inspiring vision and narrative\n\n - Someone who is proactive, organized, curious, pragmatic, and can prioritize their own work independently to maximize their impact at the company\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"127d31ff-3a16-488b-ba01-6e87dbb96957","title":"Staff Software Engineer - Data Infrastructure","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-07-06T20:42:37.600+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/127d31ff-3a16-488b-ba01-6e87dbb96957","applyUrl":"https://jobs.ashbyhq.com/plaid/127d31ff-3a16-488b-ba01-6e87dbb96957/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Making data driven decisions is key to Plaid's culture. To support that, we need to scale our data systems while maintaining correct and complete data. We provide tooling and guidance to teams across engineering, product, and business and help them explore our data quickly and safely to get the data insights they need, which ultimately helps Plaid serve our customers more effectively.
Engineers on Data Infrastructure are domain experts in Data Warehouse, Data Lakehouse, Spark, Workflow Orchestration, and Streaming technologies. We scale our existing data pipelines in a performant and cost efficient way while creating the necessary abstractions to make developing on top of this platform extremely simple for other engineers at Plaid.
Responsibilities
Contribute towards the long-term technical roadmap for data-driven and machine learning iteration at Plaid
Leading key data infrastructure projects such as improving ML development golden paths, implementing offline streaming solutions for data freshness, building net new ETL pipeline infrastructure, and evolving data warehouse or data lakehouse capabilities.
Working with stakeholders in other teams and functions to define technical roadmaps for key backend systems and abstractions across Plaid.
Debugging, troubleshooting, and reducing operational burden for our Data Platform.
Growing the team via mentorship and leadership, reviewing technical documents and code changes.
Qualifications
6+ years of software engineering experience
Extensive hands-on software engineering experience, with a strong track record of delivering successful projects within the Data Infrastructure or Platform domain at similar or larger companies.
Deep understanding of one of the below:
Data Infrastructure systems, including Data Warehouses, Data Lakehouses, Apache Spark, Streaming Infrastructure, Workflow Orchestration.
Strong cross-functional collaboration, communication, and project management skills, with proven ability to coordinate effectively.
Proficiency in coding, testing, and system design, ensuring reliable and scalable solutions.
Demonstrated leadership abilities, including experience mentoring and guiding junior engineers.
Nice-to-Have:
Experience with Databricks
Experience with Airflow
Experience with AWS EMR
Experience with Python
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n\n\nMaking data driven decisions is key to Plaid's culture. To support that, we need to scale our data systems while maintaining correct and complete data. We provide tooling and guidance to teams across engineering, product, and business and help them explore our data quickly and safely to get the data insights they need, which ultimately helps Plaid serve our customers more effectively.\n\nEngineers on Data Infrastructure are domain experts in Data Warehouse, Data Lakehouse, Spark, Workflow Orchestration, and Streaming technologies. We scale our existing data pipelines in a performant and cost efficient way while creating the necessary abstractions to make developing on top of this platform extremely simple for other engineers at Plaid.\n\n\n\nResponsibilities\n\n - Contribute towards the long-term technical roadmap for data-driven and machine learning iteration at Plaid\n\n - Leading key data infrastructure projects such as improving ML development golden paths, implementing offline streaming solutions for data freshness, building net new ETL pipeline infrastructure, and evolving data warehouse or data lakehouse capabilities.\n\n - Working with stakeholders in other teams and functions to define technical roadmaps for key backend systems and abstractions across Plaid.\n\n - Debugging, troubleshooting, and reducing operational burden for our Data Platform.\n\n - Growing the team via mentorship and leadership, reviewing technical documents and code changes.\n\nQualifications\n\n - 6+ years of software engineering experience\n\n - Extensive hands-on software engineering experience, with a strong track record of delivering successful projects within the Data Infrastructure or Platform domain at similar or larger companies.\n\n - Deep understanding of one of the below:\n \n - Data Infrastructure systems, including Data Warehouses, Data Lakehouses, Apache Spark, Streaming Infrastructure, Workflow Orchestration.\n\n - Strong cross-functional collaboration, communication, and project management skills, with proven ability to coordinate effectively.\n\n - Proficiency in coding, testing, and system design, ensuring reliable and scalable solutions.\n\n - Demonstrated leadership abilities, including experience mentoring and guiding junior engineers.\n\n - Nice-to-Have:\n \n - Experience with Databricks\n \n - Experience with Airflow\n \n - Experience with AWS EMR\n \n - Experience with Python\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"15bb46d9-ed78-47c2-80b4-df72f7e4cf5c","title":"Account Executive - Credit","department":"All Departments","team":"Revenue Specialists","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98101","addressRegion":"Washington","streetAddress":"TBD","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-07-10T21:01:22.153+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/15bb46d9-ed78-47c2-80b4-df72f7e4cf5c","applyUrl":"https://jobs.ashbyhq.com/plaid/15bb46d9-ed78-47c2-80b4-df72f7e4cf5c/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The Credit team at Plaid combines deep product and industry knowledge and is focused on helping both upcoming and well-established lenders take their growth to the next level. Our thesis is that every lender can benefit from leveraging a bespoke Plaid solution, focused on helping them achieve their unique goals and objectives, including approving more borrowers and reducing overall portfolio risk through Plaid’s innovative credit solutions. In this role, you'll be the individual helping us achieve this vision.
Your focus will be on engaging a curated list of lenders that don't currently work with Plaid, identifying opportunities to partner, and owning the end-to-end sales process. Additionally, you’ll be working with Plaid's existing lending customers, deeply understanding their business, and aligning our solutions to help them achieve both near and long-term goals. This role will work across all segments at Plaid to partner with the segment Account Executives to accomplish these goals.
Responsibilities:
Identify opportunities for Plaid solutions to deliver value, with both prospective high-growth and existing lending customers
Develop a book of high-potential engaged prospects and maintain a sufficient pipeline to support successful attainment against quota
Own the end-to-end sales cycle and coordinate efforts from sales engineers, product specialists, and other team members throughout the sales process
Coordinate cross-functional resources and drive initiatives across Plaid to support a consultative sales motion
Manage pipeline and accurately forecast deal value and win probability
Develop a deep understanding of Plaid solutions and apply this knowledge by identifying how each customer can leverage our technology to achieve their unique goals and objectives
Qualifications:
A minimum of 5+ years in a quota-carrying direct sales role (with a strong track record of attainment), preferably within the consumer lending or credit space
Excellent prospecting, qualifying, and negotiating skills; consultative sales approach with a customer-centric mindset
Working knowledge of APIs and a desire to understand how Plaid works 'under the hood'
Professional yet relaxed communication style, with the ability to break-down complex concepts and explain them in simple terms to both technical and non-technical stakeholders
Ability to engage stakeholders at all levels of an organization, without being perceived as ‘salesy’
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThe Credit team at Plaid combines deep product and industry knowledge and is focused on helping both upcoming and well-established lenders take their growth to the next level. Our thesis is that every lender can benefit from leveraging a bespoke Plaid solution, focused on helping them achieve their unique goals and objectives, including approving more borrowers and reducing overall portfolio risk through Plaid’s innovative credit solutions. In this role, you'll be the individual helping us achieve this vision.\n\nYour focus will be on engaging a curated list of lenders that don't currently work with Plaid, identifying opportunities to partner, and owning the end-to-end sales process. Additionally, you’ll be working with Plaid's existing lending customers, deeply understanding their business, and aligning our solutions to help them achieve both near and long-term goals. This role will work across all segments at Plaid to partner with the segment Account Executives to accomplish these goals.\n\nResponsibilities:\n\n - Identify opportunities for Plaid solutions to deliver value, with both prospective high-growth and existing lending customers\n\n - Develop a book of high-potential engaged prospects and maintain a sufficient pipeline to support successful attainment against quota\n\n - Own the end-to-end sales cycle and coordinate efforts from sales engineers, product specialists, and other team members throughout the sales process\n\n - Coordinate cross-functional resources and drive initiatives across Plaid to support a consultative sales motion\n\n - Manage pipeline and accurately forecast deal value and win probability\n\n - Develop a deep understanding of Plaid solutions and apply this knowledge by identifying how each customer can leverage our technology to achieve their unique goals and objectives\n\nQualifications:\n\n - A minimum of 5+ years in a quota-carrying direct sales role (with a strong track record of attainment), preferably within the consumer lending or credit space\n\n - Excellent prospecting, qualifying, and negotiating skills; consultative sales approach with a customer-centric mindset\n\n - Working knowledge of APIs and a desire to understand how Plaid works 'under the hood'\n\n - Professional yet relaxed communication style, with the ability to break-down complex concepts and explain them in simple terms to both technical and non-technical stakeholders\n\n - Ability to engage stakeholders at all levels of an organization, without being perceived as ‘salesy’\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"15f90e4b-7653-46d5-9479-d23ac4047e71","title":"Integration Operations Program Manager","department":"All Departments","team":"Executive","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-05-08T15:23:28.502+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/15f90e4b-7653-46d5-9479-d23ac4047e71","applyUrl":"https://jobs.ashbyhq.com/plaid/15f90e4b-7653-46d5-9479-d23ac4047e71/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
We are the Engineering Operations team at Plaid. We keep Plaid's engineering organization and its partners running smoothly, spanning multiple operational focus areas: AI Ops, Eng Ops, FinOps, and Network Enablement (NEA) Ops.
You will be the operational owner for Plaid's integrations and migrations, coordinating across engineering, product, and partner teams to drive execution from planning through launch. You will also help scale Charged Access operations as the program grows and serve as the connective tissue between our NEA team and Support, ensuring priorities are aligned and joint initiatives stay on track. You'll build the artifacts, processes, and communication rhythms that give leaders and stakeholders a reliable source of truth on what's on track, what's at risk, and what needs attention.
Responsibilities
Own end-to-end operational governance for new bank integrations, integration upgrades, and PD3 migrations (~10–20 active at any time).
Build and maintain master timelines, institution status trackers, risk/decision logs, and launch readiness checklists.
Drive structured risk, issue, and escalation management across integrations and migrations.
Provide regular, high-signal status updates to leadership.
Coordinate milestones, dependencies, and handoffs across Access, PD3/ProFound, DPR, and Data Access.
Help lead Charged Access operational coordination including project tracking, risk logs, stakeholder follow-ups as the program scales.
Own the NEA–Support operational relationship: priority alignment, joint initiative tracking, and communication cadence.
Run retros after complex launches and fold learnings back into processes.
Design and govern repeatable processes for how integrations and migrations are scoped, planned, executed, and launched.
Requirements
5+ years of experience in program management, technical operations, or a similar cross-functional operations role.
Proven track record running complex, multi-stakeholder programs with tight timelines.
Strong organizational skills and experience building program artifacts (timelines, trackers, risk logs).
Excellent written and verbal communication; ability to translate technical details into clear narratives for different audiences.
Comfort with ambiguity and high-pressure environments.
Experience working closely with engineering teams.
Nice to have: technical background or experience with bank integrations, APIs, or financial infrastructure; experience with migration programs; familiarity with support operations partnerships.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nWe are the Engineering Operations team at Plaid. We keep Plaid's engineering organization and its partners running smoothly, spanning multiple operational focus areas: AI Ops, Eng Ops, FinOps, and Network Enablement (NEA) Ops.\n\n \n\nYou will be the operational owner for Plaid's integrations and migrations, coordinating across engineering, product, and partner teams to drive execution from planning through launch. You will also help scale Charged Access operations as the program grows and serve as the connective tissue between our NEA team and Support, ensuring priorities are aligned and joint initiatives stay on track. You'll build the artifacts, processes, and communication rhythms that give leaders and stakeholders a reliable source of truth on what's on track, what's at risk, and what needs attention.\n\nResponsibilities\n\n - Own end-to-end operational governance for new bank integrations, integration upgrades, and PD3 migrations (~10–20 active at any time).\n\n - Build and maintain master timelines, institution status trackers, risk/decision logs, and launch readiness checklists.\n\n - Drive structured risk, issue, and escalation management across integrations and migrations.\n\n - Provide regular, high-signal status updates to leadership.\n\n - Coordinate milestones, dependencies, and handoffs across Access, PD3/ProFound, DPR, and Data Access.\n\n - Help lead Charged Access operational coordination including project tracking, risk logs, stakeholder follow-ups as the program scales.\n\n - Own the NEA–Support operational relationship: priority alignment, joint initiative tracking, and communication cadence.\n\n - Run retros after complex launches and fold learnings back into processes.\n\n - Design and govern repeatable processes for how integrations and migrations are scoped, planned, executed, and launched.\n\nRequirements\n\n - 5+ years of experience in program management, technical operations, or a similar cross-functional operations role.\n\n - Proven track record running complex, multi-stakeholder programs with tight timelines.\n\n - Strong organizational skills and experience building program artifacts (timelines, trackers, risk logs).\n\n - Excellent written and verbal communication; ability to translate technical details into clear narratives for different audiences.\n\n - Comfort with ambiguity and high-pressure environments.\n\n - Experience working closely with engineering teams.\n\n - Nice to have: technical background or experience with bank integrations, APIs, or financial infrastructure; experience with migration programs; familiarity with support operations partnerships.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"18208822-26ee-4485-a3e7-c9cfb4ad1c66","title":"Enterprise Sales Engineer - Sales Engineering","department":"All Departments","team":"Customer Engineering Solutions","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98101","addressRegion":"Washington","streetAddress":"TBD","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"Raleigh Office","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-06-11T22:48:31.125+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/18208822-26ee-4485-a3e7-c9cfb4ad1c66","applyUrl":"https://jobs.ashbyhq.com/plaid/18208822-26ee-4485-a3e7-c9cfb4ad1c66/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Sales Engineering unlocks and empowers prospects’ full potential on the Plaid Network. We bring product expertise and drive Revenue outcomes by being customer-obsessed technical advisors in the pre-sales process. You’ll work closely with our Enterprise Sales team as the technical lead during the pre-sales process. You will be responsible for partnering with Account Executives, proactively pushing deals forward by overcoming technical objections and building solutions around Plaid products. You will ensure a successful transition to the post-sale stage of the customer lifecycle and partner with account teams to drive adoption of new products by existing customers. You will be expected to have significant knowledge of the Fintech ecosystem and a deep understanding of how clients can best utilize Plaid.
Responsibilities
Serve as the lead technical advisor for Enterprise accounts from discovery through solution design, evaluation, and post-sale handoff.
Partner with Account Executives to align Plaid capabilities to customer priorities across payments, wallets, gaming, travel, and lending.
Build alignment with technical, product, risk, and operations stakeholders on complex enterprise initiatives.
Lead demos, technical discovery, solution design, and RFPs across flows like wallet funding, merchant onboarding, fraud, and underwriting.
Play a hands-on role in pilots and POCs, defining success criteria, diagnosing gaps, and guiding tradeoffs
Refine sales assets, messaging, and technical playbooks to strengthen Plaid’s vertical go-to-market motion.
Help shape vertical strategy and GTM motions with cross-functional partners across Sales, Product, Partnerships, and Product Marketing.
Partner with engineering and product teams to turn customer feedback into actionable product insight.
Collaborate with the broader SE team to share best practices and raise team expertise.
Requirements
7+ years of customer-facing experience selling into or consulting for large enterprises.
Familiarity with Identity Verification, fraud, Income Verification, or cash flow underwriting, with a strong preference for fintech or payments experience.
Strong customer empathy and a consultative mindset, with the ability to connect technical choices to business outcomes.
A background that combines business judgment and technical acumen, including comfort with legal, compliance, and commercialization considerations.
Strong communication skills and a proactive approach to client management and cross-functional collaboration.
Ability to translate technical capabilities into business value
Fluency in insights products and statistical or ML models, with the ability to turn outputs into clear customer recommendations.
Ability to quickly understand new technologies and apply them to areas like AI-driven insights
Knowledge of mobile and web application architecture, especially for API integrations, bank-linking, identity, and payments flows.
Willing and able to travel up to 25% of the time.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n \n\nSales Engineering unlocks and empowers prospects’ full potential on the Plaid Network. We bring product expertise and drive Revenue outcomes by being customer-obsessed technical advisors in the pre-sales process. You’ll work closely with our Enterprise Sales team as the technical lead during the pre-sales process. You will be responsible for partnering with Account Executives, proactively pushing deals forward by overcoming technical objections and building solutions around Plaid products. You will ensure a successful transition to the post-sale stage of the customer lifecycle and partner with account teams to drive adoption of new products by existing customers. You will be expected to have significant knowledge of the Fintech ecosystem and a deep understanding of how clients can best utilize Plaid.\n\n \n\nResponsibilities\n\n - Serve as the lead technical advisor for Enterprise accounts from discovery through solution design, evaluation, and post-sale handoff.\n\n - Partner with Account Executives to align Plaid capabilities to customer priorities across payments, wallets, gaming, travel, and lending.\n\n - Build alignment with technical, product, risk, and operations stakeholders on complex enterprise initiatives.\n\n - Lead demos, technical discovery, solution design, and RFPs across flows like wallet funding, merchant onboarding, fraud, and underwriting.\n\n - Play a hands-on role in pilots and POCs, defining success criteria, diagnosing gaps, and guiding tradeoffs\n\n - Refine sales assets, messaging, and technical playbooks to strengthen Plaid’s vertical go-to-market motion.\n\n - Help shape vertical strategy and GTM motions with cross-functional partners across Sales, Product, Partnerships, and Product Marketing.\n\n - Partner with engineering and product teams to turn customer feedback into actionable product insight.\n\n - Collaborate with the broader SE team to share best practices and raise team expertise.\n\n\n\nRequirements\n\n - 7+ years of customer-facing experience selling into or consulting for large enterprises.\n\n - Familiarity with Identity Verification, fraud, Income Verification, or cash flow underwriting, with a strong preference for fintech or payments experience.\n\n - Strong customer empathy and a consultative mindset, with the ability to connect technical choices to business outcomes.\n\n - A background that combines business judgment and technical acumen, including comfort with legal, compliance, and commercialization considerations.\n\n - Strong communication skills and a proactive approach to client management and cross-functional collaboration.\n\n - Ability to translate technical capabilities into business value\n\n - Fluency in insights products and statistical or ML models, with the ability to turn outputs into clear customer recommendations.\n\n - Ability to quickly understand new technologies and apply them to areas like AI-driven insights\n\n - Knowledge of mobile and web application architecture, especially for API integrations, bank-linking, identity, and payments flows.\n\n - Willing and able to travel up to 25% of the time.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"1924cfd6-cfd1-429c-a412-90b8ea46119c","title":"Executive Editorial Lead","department":"All Departments","team":"Communications","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-05-20T22:26:01.466+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/1924cfd6-cfd1-429c-a412-90b8ea46119c","applyUrl":"https://jobs.ashbyhq.com/plaid/1924cfd6-cfd1-429c-a412-90b8ea46119c/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Responsibilities:
Own the executive editorial function for Plaid’s highest-impact voices (CEO, CTO, and Product Area Leads).Translate strategy and technical concepts into clear, compelling content across formats that lands with customers, partners, and the broader industry.
Build credible thought leadership. You’ll source real-world inputs (data, customer realities, trends, etc), pressure-test claims, and publish POVs that are specific enough to build trust.
Create and lead flagship editorial moments that define Plaid’s perspective on AI, risk, credit underwriting, payments, and financial innovation across long-form, short-form, and audio/video content.
Stand up exec editorial system: Establish and drive content calendar, intake process from subject matter experts and execs, drafting/editing workflow, reviews, publishing cadence, and measurement.
Qualifications:
10+ years of experience as a journalist, executive speechwriter, or senior communications/content lead.
Exceptional writing, editing, and storytelling skills with a portfolio of executive and thought leadership work.
Experience writing for C-level executives and translating complex financial/technical topics into accessible narratives.
Strong understanding of financial technology, payments, risk, and digital transformation.
Exec partnership and stakeholder management under time pressure (ability to incorporate feedback, push back, and still ship).
Ability to balance journalistic rigor with brand strategy.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nResponsibilities:\n\n - Own the executive editorial function for Plaid’s highest-impact voices (CEO, CTO, and Product Area Leads).Translate strategy and technical concepts into clear, compelling content across formats that lands with customers, partners, and the broader industry.\n\n - Build credible thought leadership. You’ll source real-world inputs (data, customer realities, trends, etc), pressure-test claims, and publish POVs that are specific enough to build trust.\n\n - Create and lead flagship editorial moments that define Plaid’s perspective on AI, risk, credit underwriting, payments, and financial innovation across long-form, short-form, and audio/video content.\n\n - Stand up exec editorial system: Establish and drive content calendar, intake process from subject matter experts and execs, drafting/editing workflow, reviews, publishing cadence, and measurement.\n\nQualifications:\n\n - 10+ years of experience as a journalist, executive speechwriter, or senior communications/content lead.\n\n - Exceptional writing, editing, and storytelling skills with a portfolio of executive and thought leadership work.\n\n - Experience writing for C-level executives and translating complex financial/technical topics into accessible narratives.\n\n - Strong understanding of financial technology, payments, risk, and digital transformation.\n\n - Exec partnership and stakeholder management under time pressure (ability to incorporate feedback, push back, and still ship).\n\n - Ability to balance journalistic rigor with brand strategy.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"195a6c75-b7a1-4c3e-bdcd-e2781205dc54","title":"AI Partner Development - GTM Pod","department":"All Departments","team":"Partnerships","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-05-19T13:36:17.380+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/195a6c75-b7a1-4c3e-bdcd-e2781205dc54","applyUrl":"https://jobs.ashbyhq.com/plaid/195a6c75-b7a1-4c3e-bdcd-e2781205dc54/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The AI GTM team works with a cross-functional pod to accelerate Plaid’s footprint in AI. Our goal is to sell into and partner with AI companies of all sizes, from the largest model companies to small startups. This team works cross functionally, internally and externally, to ensure Plaid is the financial and identity provider of choice for AI companies; while also working closely with product and engineering to future proof our product set in an AI-driven ecosystem.
In this role, you will serve as a critical link between our GTM teams (across sales, account management and partnerships), our product team, and the external AI market. You will be responsible for operationalizing our AI strategy, helping us win key deals, and ensuring our roadmap reflects the needs of our current customers and partners.
You’ll work at the forefront of AI and fintech, driving deals and partnerships with some of the most innovative companies in the ecosystem.
You’ll identify new opportunities, build relationships with AI-native partners, and translate emerging use cases into real business outcomes for Plaid. You’ll collaborate across teams to bring deals to life and help ensure Plaid shows up as a trusted, knowledgeable partner in AI.
AI is reshaping how companies build and interact with financial systems. This role is critical to ensuring Plaid captures this opportunity—by partnering with the most innovative AI companies, shaping new use cases, and helping define how financial infrastructure powers the next generation of applications.
Responsibilities
Own Plaid’s approach to AI partnerships including driving the initial strategy, owning cross-functional stakeholder management, and full-stack deal execution
Identify new AI-native partners and use cases for Plaid
Own and drive AI-related deals across partnerships
Identify, structure, and execute industry-first AI partnerships
Responsible for defining commercial structures, working with Engineering, Product, Design, and Commercial to unlock new technical requirements, and partnership structuring and execution
Develop POVs on:
AI trends
Competitive landscape
Emerging partner needs
Support cross-functional GTM initiatives (marketing, enablement, events)
Contribute to building and scaling the AI GTM Pod
Qualifications
7-10+ years of experience in partnerships, business development, or corporate development
Proven ability to drive deals and manage external relationships
Strong cross-functional collaboration and communication skills
Ability to operate in ambiguity and build from 0→1
Interest in AI and emerging technologies
Nice to have:
Experience working with AI companies or developer/API platforms
Background in fintech or financial infrastructure
Startup or high-growth environment experience
The target base salary for this position ranges from $186,000/year to $244,800/year in Zone 1.
Our geographic zones are as follows:
Zone 1 - San Francisco / New York City / Seattle
Zone 2 - Los Angeles / Washington DC / Austin / Boston / Sacramento / San Diego
Zone 3 - Atlanta / Portland / Chicago / Philadelphia / Denver / Miami / Dallas / Raleigh
Zone 4 - All other US cities
The base salary range listed for this full-time position excludes commission (if applicable), equity and benefits. The pay range shown on each job posting is the minimum and maximum target for new-hire salaries. Actual pay may be higher or lower depending on factors like skills, experience, and relevant education or training.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n\nABOUT THE TEAM\n\nThe AI GTM team works with a cross-functional pod to accelerate Plaid’s footprint in AI. Our goal is to sell into and partner with AI companies of all sizes, from the largest model companies to small startups. This team works cross functionally, internally and externally, to ensure Plaid is the financial and identity provider of choice for AI companies; while also working closely with product and engineering to future proof our product set in an AI-driven ecosystem. \n\nIn this role, you will serve as a critical link between our GTM teams (across sales, account management and partnerships), our product team, and the external AI market. You will be responsible for operationalizing our AI strategy, helping us win key deals, and ensuring our roadmap reflects the needs of our current customers and partners.\n\n\nWHAT YOU’LL DO\n\nYou’ll work at the forefront of AI and fintech, driving deals and partnerships with some of the most innovative companies in the ecosystem.\n\nYou’ll identify new opportunities, build relationships with AI-native partners, and translate emerging use cases into real business outcomes for Plaid. You’ll collaborate across teams to bring deals to life and help ensure Plaid shows up as a trusted, knowledgeable partner in AI.\n\n\nWHY THIS ROLE MATTERS\n\nAI is reshaping how companies build and interact with financial systems. This role is critical to ensuring Plaid captures this opportunity—by partnering with the most innovative AI companies, shaping new use cases, and helping define how financial infrastructure powers the next generation of applications.\n\nResponsibilities\n\n - Own Plaid’s approach to AI partnerships including driving the initial strategy, owning cross-functional stakeholder management, and full-stack deal execution \n\n - Identify new AI-native partners and use cases for Plaid\n\n - Own and drive AI-related deals across partnerships\n\n - Identify, structure, and execute industry-first AI partnerships\n\n - Responsible for defining commercial structures, working with Engineering, Product, Design, and Commercial to unlock new technical requirements, and partnership structuring and execution\n\n - Develop POVs on:\n \n - AI trends\n \n - Competitive landscape\n \n - Emerging partner needs\n\n - Support cross-functional GTM initiatives (marketing, enablement, events)\n\n - Contribute to building and scaling the AI GTM Pod\n\nQualifications\n\n - 7-10+ years of experience in partnerships, business development, or corporate development\n\n - Proven ability to drive deals and manage external relationships\n\n - Strong cross-functional collaboration and communication skills\n\n - Ability to operate in ambiguity and build from 0→1\n\n - Interest in AI and emerging technologies\n\nNice to have:\n\n - Experience working with AI companies or developer/API platforms\n\n - Background in fintech or financial infrastructure\n\n - Startup or high-growth environment experience\n\nThe target base salary for this position ranges from $186,000/year to $244,800/year in Zone 1.\n\nOur geographic zones are as follows:\nZone 1 - San Francisco / New York City / Seattle\nZone 2 - Los Angeles / Washington DC / Austin / Boston / Sacramento / San Diego\nZone 3 - Atlanta / Portland / Chicago / Philadelphia / Denver / Miami / Dallas / Raleigh\nZone 4 - All other US cities\n\nThe base salary range listed for this full-time position excludes commission (if applicable), equity and benefits. The pay range shown on each job posting is the minimum and maximum target for new-hire salaries. Actual pay may be higher or lower depending on factors like skills, experience, and relevant education or training.\n\n \n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"1b7b751b-759c-4088-b21e-102ce6a1b707","title":"Engineering Manager - Integrations Platform","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-05-28T21:01:12.221+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/1b7b751b-759c-4088-b21e-102ce6a1b707","applyUrl":"https://jobs.ashbyhq.com/plaid/1b7b751b-759c-4088-b21e-102ce6a1b707/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Team Description
The Integrations Platform team is at the heart of Plaid. Every extraction Plaid performs — on-demand or scheduled — flows through the services this team owns, supporting some of the world's largest companies, including Google, Meta, Shopify, Square, Robinhood, and Venmo.
Our mission is to provide a highly reliable, efficient, and configurable extraction platform that powers all of Plaid's extractions, ensuring products get the bank data they need, when they need it. We are tier-0 in Plaid's architecture: downtime here causes downtime across every Plaid product.
We are the data-supply team for every product at Plaid. Plaid's newest insights products — LendScore (Credit), Protect (Fraud), Signal, EWA Score — depend directly on the accuracy, freshness, and quality of the bank data our platform delivers. Our customers are Plaid's product engineering teams (Fraud, Credit, Payments, Financial Management), Network Engineering & Access (NEA, the team that writes the per-bank extractors on top of our framework), and the Data Org.
We own three core pillars:
Traffic: the scheduling and traffic-management systems that decide when and how often Plaid extracts data from each bank. This is one of the hardest optimization problems at Plaid. We need to keep data fresh enough to meet 8,000+ different customers' SLAs, stay inside the rate limits each bank imposes on us, and minimize the cost of every extraction, all at the same time.
Extraction Platform: Our classic platform and the next-generation OAuth extraction framework we're investing in to power the next decade of Plaid’s products.
Network Health: the credentials, tokens, and traffic systems that keep Plaid's connections to banks alive. Once a user links an account, it's our job to keep it authenticated, healthy, and extractable for the years that follow — through token rotations, bank-side changes, and the long tail of failure modes that can break a connection at any point in its lifecycle.
Responsibilities
You will lead a team of 6 engineers, ranging from mid-level to Staff, developing them through clear goal setting, coaching, and feedback.
You’ll define and drive the long-term strategy for this foundational area, in close partnership with technical and product leaders across Plaid.
You’ll collaborate with cross-functional partners to identify high-leverage opportunities, shape the roadmap, and dive deep into technical design and execution details to ensure consistent delivery of high-impact business outcomes.
You’ll uphold a high bar for technical quality and delivery velocity, leading by example.
Qualifications
8+ years of industry experience, that includes time as a Staff-level engineer before transitioning into management.
1+ years of engineering management experience
Deep experience designing scalable, reliable architectures that support real-world products at scale.
Track record of building and growing high performing engineering teams (either as an engineer or a manager).
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n\n\nTeam Description\n\nThe Integrations Platform team is at the heart of Plaid. Every extraction Plaid performs — on-demand or scheduled — flows through the services this team owns, supporting some of the world's largest companies, including Google, Meta, Shopify, Square, Robinhood, and Venmo.\n\n\n\nOur mission is to provide a highly reliable, efficient, and configurable extraction platform that powers all of Plaid's extractions, ensuring products get the bank data they need, when they need it. We are tier-0 in Plaid's architecture: downtime here causes downtime across every Plaid product.\n\n\n\nWe are the data-supply team for every product at Plaid. Plaid's newest insights products — LendScore (Credit), Protect (Fraud), Signal, EWA Score — depend directly on the accuracy, freshness, and quality of the bank data our platform delivers. Our customers are Plaid's product engineering teams (Fraud, Credit, Payments, Financial Management), Network Engineering & Access (NEA, the team that writes the per-bank extractors on top of our framework), and the Data Org.\n\n\n\nWe own three core pillars:\n\n - Traffic: the scheduling and traffic-management systems that decide when and how often Plaid extracts data from each bank. This is one of the hardest optimization problems at Plaid. We need to keep data fresh enough to meet 8,000+ different customers' SLAs, stay inside the rate limits each bank imposes on us, and minimize the cost of every extraction, all at the same time.\n\n - Extraction Platform: Our classic platform and the next-generation OAuth extraction framework we're investing in to power the next decade of Plaid’s products.\n\n - Network Health: the credentials, tokens, and traffic systems that keep Plaid's connections to banks alive. Once a user links an account, it's our job to keep it authenticated, healthy, and extractable for the years that follow — through token rotations, bank-side changes, and the long tail of failure modes that can break a connection at any point in its lifecycle.\n\n\n\nResponsibilities\n\n - You will lead a team of 6 engineers, ranging from mid-level to Staff, developing them through clear goal setting, coaching, and feedback.\n\n - You’ll define and drive the long-term strategy for this foundational area, in close partnership with technical and product leaders across Plaid.\n\n - You’ll collaborate with cross-functional partners to identify high-leverage opportunities, shape the roadmap, and dive deep into technical design and execution details to ensure consistent delivery of high-impact business outcomes.\n\n - You’ll uphold a high bar for technical quality and delivery velocity, leading by example.\n\n\n\nQualifications\n\n - 8+ years of industry experience, that includes time as a Staff-level engineer before transitioning into management.\n\n - 1+ years of engineering management experience\n\n - Deep experience designing scalable, reliable architectures that support real-world products at scale.\n\n - Track record of building and growing high performing engineering teams (either as an engineer or a manager).\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"1bcfe93d-97bd-4618-b81e-dc308ef69d30","title":"Senior Fraud Research Analyst","department":"All Departments","team":"Product","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-04-28T15:04:54.474+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/1bcfe93d-97bd-4618-b81e-dc308ef69d30","applyUrl":"https://jobs.ashbyhq.com/plaid/1bcfe93d-97bd-4618-b81e-dc308ef69d30/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Our Fraud team's mission is to help companies detect and prevent fraud using Plaid's financial network data. We believe that transaction patterns, device signals, identity linkages, and behavioral data are dramatically underleveraged tools in fraud prevention. Our products — including Protect and Signal — operate at network scale and depend on real-world investigation and research to stay ahead of adaptive adversaries.
As a Senior Fraud Researcher, you will sit at the intersection of live fraud investigation, applied data science, and product innovation. You will lead complex investigations, translate findings into detection improvements, and collaborate tightly with Data Science, ML, and Product teams to shape the next generation of Plaid's fraud capabilities. This is not a purely operational role — your research directly drives features, model inputs, and product design.
Responsibilities:
Live Fraud Investigation & Reconstruction
Lead investigations into complex fraud cases across identities, accounts, devices, and transaction surfaces
Provide support to day-to-day fraud operations including SEVs and alert triage
Reconstruct attacker sequences and hypothesize actor intent and tooling
Distill patterns from noisy signals into clear narratives and actionable insights
Bridge investigation outcomes to product and model improvements
Signal & Tool Utilization at Scale
Operate across Plaid's fraud tooling — dashboards, alerting systems, network signals, and analytics platforms — to detect and validate anomalies
Stress-test existing capabilities, identify systemic gaps, and define new detection primitives
Proactively identify gaps in internal fraud tooling and automation, driving enhancements to improve efficiency and scale
Product & Model Partnership
Collaborate with Data Science, ML/AI, and Product teams to improve labeling, feature sets, evaluation frameworks, and model decay monitoring
Surface data quality limitations and systematically formalize missing features
Translate exploratory research into reusable feature pipelines, model inputs, or rule augmentations
Participate in product discovery, roadmap planning, and post-launch evaluation to ensure fraud-awareness by design
Deep Applied Fraud Research
Conduct longitudinal and structural analysis of how fraud types manifest in Plaid network data — entity linkages, temporal patterns, attack rotations, tool chains
Experiment with network/graph analysis, sequence mining, anomaly detection, and custom heuristics where off-the-shelf approaches fail
Ecosystem Monitoring & Knowledge Leadership
Continuously survey external fraud trends, adversary techniques, tooling, and emerging threat vectors
Proactively perform threat modeling of abuse surfaces and initiate research proposals when patterns emerge
Case Studies & Reporting
Produce clear, evidence-backed technical reports and case studies for product, engineering, operations, legal, and executive stakeholders
Document investigation workflows, attack classifications, and proof-of-concept detection logic
Drive post-incident learning by capturing lessons from fraud incidents and feeding them back into defenses
Qualifications:
3+ years of applied fraud experience in a high-velocity environment (fintech, consumer payments, banking, SaaS, marketplace risk, or security research)
Investigator mindset: pattern synthesis, hypothesis testing, and skilled triage between signal and noise
End-to-end investigation experience reconstructing attacker intent and behavior in multi-step attack sequences across accounts, devices, and identities
Post-containment incident response experience with a deep emphasis on post-mortems and root cause analysis
Dark and grey-web navigation and investigation experience; ability to assess source credibility and translate external intelligence into actionable insights
Strong communication: ability to explain complex, ambiguous behavior to technical and non-technical audiences
Tool fluency with data environments and investigative toolchains (BI tools, anomaly detection, case trackers)
Preferred
SQL for deep data querying and exploratory analysis
Python for scripting, rapid prototyping, and analytical workflows
Graph/network analysis experience to detect linked behavioral structures or actor networks
Familiarity with rule engines, signal gating, and large-scale monitoring systems
Experience applying AI tools and agents to accelerate investigations and research workflows
Ability to translate fraud research into actionable signals, rules, or labeled datasets that improve model performance
Nice to Have
Fraud domain certifications (e.g., CFE)
Prior work on consumer identity, payments, or risk platform development
Exposure to production ML model lifecycles and metrics for drift/decay
Experience improving internal fraud tooling, automation, or case management systems
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nOur Fraud team's mission is to help companies detect and prevent fraud using Plaid's financial network data. We believe that transaction patterns, device signals, identity linkages, and behavioral data are dramatically underleveraged tools in fraud prevention. Our products — including Protect and Signal — operate at network scale and depend on real-world investigation and research to stay ahead of adaptive adversaries.\n\n \n\nAs a Senior Fraud Researcher, you will sit at the intersection of live fraud investigation, applied data science, and product innovation. You will lead complex investigations, translate findings into detection improvements, and collaborate tightly with Data Science, ML, and Product teams to shape the next generation of Plaid's fraud capabilities. This is not a purely operational role — your research directly drives features, model inputs, and product design.\n\nResponsibilities:\n\nLive Fraud Investigation & Reconstruction\n\n - Lead investigations into complex fraud cases across identities, accounts, devices, and transaction surfaces\n\n - Provide support to day-to-day fraud operations including SEVs and alert triage\n\n - Reconstruct attacker sequences and hypothesize actor intent and tooling\n\n - Distill patterns from noisy signals into clear narratives and actionable insights\n\n - Bridge investigation outcomes to product and model improvements\n\nSignal & Tool Utilization at Scale\n\n - Operate across Plaid's fraud tooling — dashboards, alerting systems, network signals, and analytics platforms — to detect and validate anomalies\n\n - Stress-test existing capabilities, identify systemic gaps, and define new detection primitives\n\n - Proactively identify gaps in internal fraud tooling and automation, driving enhancements to improve efficiency and scale\n\nProduct & Model Partnership\n\n - Collaborate with Data Science, ML/AI, and Product teams to improve labeling, feature sets, evaluation frameworks, and model decay monitoring\n\n - Surface data quality limitations and systematically formalize missing features\n\n - Translate exploratory research into reusable feature pipelines, model inputs, or rule augmentations\n\n - Participate in product discovery, roadmap planning, and post-launch evaluation to ensure fraud-awareness by design\n\nDeep Applied Fraud Research\n\n - Conduct longitudinal and structural analysis of how fraud types manifest in Plaid network data — entity linkages, temporal patterns, attack rotations, tool chains\n\n - Experiment with network/graph analysis, sequence mining, anomaly detection, and custom heuristics where off-the-shelf approaches fail\n\nEcosystem Monitoring & Knowledge Leadership\n\n - Continuously survey external fraud trends, adversary techniques, tooling, and emerging threat vectors\n\n - Proactively perform threat modeling of abuse surfaces and initiate research proposals when patterns emerge\n\nCase Studies & Reporting\n\n - Produce clear, evidence-backed technical reports and case studies for product, engineering, operations, legal, and executive stakeholders\n\n - Document investigation workflows, attack classifications, and proof-of-concept detection logic\n\n - Drive post-incident learning by capturing lessons from fraud incidents and feeding them back into defenses\n\nQualifications:\n\n - 3+ years of applied fraud experience in a high-velocity environment (fintech, consumer payments, banking, SaaS, marketplace risk, or security research)\n\n - Investigator mindset: pattern synthesis, hypothesis testing, and skilled triage between signal and noise\n\n - End-to-end investigation experience reconstructing attacker intent and behavior in multi-step attack sequences across accounts, devices, and identities\n\n - Post-containment incident response experience with a deep emphasis on post-mortems and root cause analysis\n\n - Dark and grey-web navigation and investigation experience; ability to assess source credibility and translate external intelligence into actionable insights\n\n - Strong communication: ability to explain complex, ambiguous behavior to technical and non-technical audiences\n\n - Tool fluency with data environments and investigative toolchains (BI tools, anomaly detection, case trackers)\n\nPreferred\n\n - SQL for deep data querying and exploratory analysis\n\n - Python for scripting, rapid prototyping, and analytical workflows\n\n - Graph/network analysis experience to detect linked behavioral structures or actor networks\n\n - Familiarity with rule engines, signal gating, and large-scale monitoring systems\n\n - Experience applying AI tools and agents to accelerate investigations and research workflows\n\n - Ability to translate fraud research into actionable signals, rules, or labeled datasets that improve model performance\n\nNice to Have\n\n - Fraud domain certifications (e.g., CFE)\n\n - Prior work on consumer identity, payments, or risk platform development\n\n - Exposure to production ML model lifecycles and metrics for drift/decay\n\n - Experience improving internal fraud tooling, automation, or case management systems\n\n \n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"24f357ee-b2fc-4f86-bab9-d10ecfb99003","title":"Senior Software Engineer, Full Stack ","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-05-04T19:53:12.182+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/24f357ee-b2fc-4f86-bab9-d10ecfb99003","applyUrl":"https://jobs.ashbyhq.com/plaid/24f357ee-b2fc-4f86-bab9-d10ecfb99003/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Fullstack Software Engineer, you will design and build the systems and experiences that power how millions of people connect to their finances.
You will work across the stack, building scalable backend services and APIs while also crafting intuitive, high-quality frontend experiences that bring those systems to life. This role is ideal for engineers who enjoy switching between backend problem-solving and frontend user experience work, and who are excited to grow their impact across both.
You will collaborate closely with product managers, designers, and other engineers to ship products that are reliable, secure, and delightful to use. At Plaid, engineers take ownership early, contribute to architectural decisions, and see their work reach millions of users.
Responsibilities:
Build across the stack. Design, develop, and maintain scalable backend services and APIs, as well as intuitive, high-quality frontend applications that bring those systems to life.
Collaborate cross-functionally. Partner closely with product managers and designers to define requirements and deliver features that solve real customer problems.
Maintain high code quality. Write clean, maintainable, and well-tested code, and participate in code reviews and technical design discussions.
Test and debug. Build automated tests, monitor system performance, and troubleshoot issues in production environments.
Contribute to system design. Engage in hands-on coding and architectural decisions to ensure reliability, security, and scalability.
Grow the team. Support a strong engineering culture through mentorship, thoughtful reviews, and shared ownership of technical standards.
Qualifications:
5+ years of software engineering experience with a track record of shipping production systems or features
Experience building backend services using relational databases such as MySQL, and working with microservices or service-oriented architectures
Strong working knowledge of HTML, CSS, JavaScript, and modern frontend frameworks or libraries, with comfort building user-facing experiences
Solid system design, coding, and testing skills across both frontend and backend
Proven ability to collaborate effectively with product, design, and other engineering partners
Experience mentoring or supporting the growth of other engineers through reviews, guidance, or leadership
Comfortable working across product, operations, and data teams to deliver end-to-end solutions
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nPlaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Fullstack Software Engineer, you will design and build the systems and experiences that power how millions of people connect to their finances.\n\n \n\nYou will work across the stack, building scalable backend services and APIs while also crafting intuitive, high-quality frontend experiences that bring those systems to life. This role is ideal for engineers who enjoy switching between backend problem-solving and frontend user experience work, and who are excited to grow their impact across both.\n\n \n\nYou will collaborate closely with product managers, designers, and other engineers to ship products that are reliable, secure, and delightful to use. At Plaid, engineers take ownership early, contribute to architectural decisions, and see their work reach millions of users.\n\n\n\nResponsibilities:\n\n - Build across the stack. Design, develop, and maintain scalable backend services and APIs, as well as intuitive, high-quality frontend applications that bring those systems to life.\n\n - Collaborate cross-functionally. Partner closely with product managers and designers to define requirements and deliver features that solve real customer problems.\n\n - Maintain high code quality. Write clean, maintainable, and well-tested code, and participate in code reviews and technical design discussions.\n\n - Test and debug. Build automated tests, monitor system performance, and troubleshoot issues in production environments.\n\n - Contribute to system design. Engage in hands-on coding and architectural decisions to ensure reliability, security, and scalability.\n\n - Grow the team. Support a strong engineering culture through mentorship, thoughtful reviews, and shared ownership of technical standards.\n\nQualifications:\n\n - 5+ years of software engineering experience with a track record of shipping production systems or features\n\n - Experience building backend services using relational databases such as MySQL, and working with microservices or service-oriented architectures\n\n - Strong working knowledge of HTML, CSS, JavaScript, and modern frontend frameworks or libraries, with comfort building user-facing experiences\n\n - Solid system design, coding, and testing skills across both frontend and backend\n\n - Proven ability to collaborate effectively with product, design, and other engineering partners\n\n - Experience mentoring or supporting the growth of other engineers through reviews, guidance, or leadership\n\n - Comfortable working across product, operations, and data teams to deliver end-to-end solutions\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"265a7e77-e6c0-4d04-ac35-23b86d21f810","title":"Sales Development Representative","department":"All Departments","team":"New Business","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Raleigh Office","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-07-06T14:42:33.701+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/265a7e77-e6c0-4d04-ac35-23b86d21f810","applyUrl":"https://jobs.ashbyhq.com/plaid/265a7e77-e6c0-4d04-ac35-23b86d21f810/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Our New Business team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company in financial services can benefit from better financial technology, and that many industries that don't currently consider themselves to be a fintech actually are.
You'll be the one helping us achieve this vision. As a New Business Representative, you'll forge the path to finding new clients and prospect new customers for us to target. We are looking for extraordinary sales professionals with SaaS/tech and/or outbounding selling experience, who can demonstrate the added value of Plaid and what impact it can have on FinTech and non-FinTech alike. In this role you will be responsible for organizational mapping, prospecting individuals, driving engagement, setting opportunities for AEs, taking qualification calls, and nurturing early opportunities. The ideal candidate is customer centric, resilient, challenges the status quo, and has an interest in advancing their career in tech sales.
Qualifications
1-3 years of experience in pipeline development and/or sales (preferably at SaaS company)
Leading high-level conversations with business stakeholders
The ability to evangelize Plaid’s value proposition in order to assess buying interest
The ability to thrive in a high customer volume, time-sensitive environment
Having a relentless mindset and unwillingness to quit
Proficiency in using Salesforce.com or other CRM
Experience working with customers and explaining technical products. Interest in financial services and technical products; a high degree of intellectual curiosity
Excitement to work in a high-growth environment and to help build processes and tools as needed
Desire to get (more) technical and the ability to learn the ins and outs of Plaid's APIs
Responsibilities
Acting as a key member of the Plaid GTM Team, supporting several Account Executives hunting new business
Liaising with Marketing to provide feedback on campaigns and design new efforts
Identifying prospects and building pipeline through outbound campaigns
Helping new clients get started with Plaid and answering questions about our products
Identifying the most promising verticals to help drive increased revenue opportunity
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nOur New Business team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company in financial services can benefit from better financial technology, and that many industries that don't currently consider themselves to be a fintech actually are. \n\n \n\nYou'll be the one helping us achieve this vision. As a New Business Representative, you'll forge the path to finding new clients and prospect new customers for us to target. We are looking for extraordinary sales professionals with SaaS/tech and/or outbounding selling experience, who can demonstrate the added value of Plaid and what impact it can have on FinTech and non-FinTech alike. In this role you will be responsible for organizational mapping, prospecting individuals, driving engagement, setting opportunities for AEs, taking qualification calls, and nurturing early opportunities. The ideal candidate is customer centric, resilient, challenges the status quo, and has an interest in advancing their career in tech sales.\n\nQualifications\n\n - 1-3 years of experience in pipeline development and/or sales (preferably at SaaS company)\n\n - Leading high-level conversations with business stakeholders\n\n - The ability to evangelize Plaid’s value proposition in order to assess buying interest\n\n - The ability to thrive in a high customer volume, time-sensitive environment\n\n - Having a relentless mindset and unwillingness to quit\n\n - Proficiency in using Salesforce.com or other CRM\n\n - Experience working with customers and explaining technical products. Interest in financial services and technical products; a high degree of intellectual curiosity\n\n - Excitement to work in a high-growth environment and to help build processes and tools as needed\n\n - Desire to get (more) technical and the ability to learn the ins and outs of Plaid's APIs\n\nResponsibilities\n\n - Acting as a key member of the Plaid GTM Team, supporting several Account Executives hunting new business\n\n - Liaising with Marketing to provide feedback on campaigns and design new efforts\n\n - Identifying prospects and building pipeline through outbound campaigns\n\n - Helping new clients get started with Plaid and answering questions about our products\n\n - Identifying the most promising verticals to help drive increased revenue opportunity\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"270dab8c-03a5-4a7f-b130-e0ba65a00aa5","title":"Account Executive - Credit","department":"All Departments","team":"Revenue Specialists","employmentType":"FullTime","location":"Raleigh Office","secondaryLocations":[],"publishedAt":"2026-07-10T21:01:19.687+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/270dab8c-03a5-4a7f-b130-e0ba65a00aa5","applyUrl":"https://jobs.ashbyhq.com/plaid/270dab8c-03a5-4a7f-b130-e0ba65a00aa5/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The Credit team at Plaid combines deep product and industry knowledge and is focused on helping both upcoming and well-established lenders take their growth to the next level. Our thesis is that every lender can benefit from leveraging a bespoke Plaid solution, focused on helping them achieve their unique goals and objectives, including approving more borrowers and reducing overall portfolio risk through Plaid’s innovative credit solutions. In this role, you'll be the individual helping us achieve this vision.
Your focus will be on engaging a curated list of lenders that don't currently work with Plaid, identifying opportunities to partner, and owning the end-to-end sales process. Additionally, you’ll be working with Plaid's existing lending customers, deeply understanding their business, and aligning our solutions to help them achieve both near and long-term goals. This role will work across all segments at Plaid to partner with the segment Account Executives to accomplish these goals.
Responsibilities:
Identify opportunities for Plaid solutions to deliver value, with both prospective high-growth and existing lending customers
Develop a book of high-potential engaged prospects and maintain a sufficient pipeline to support successful attainment against quota
Own the end-to-end sales cycle and coordinate efforts from sales engineers, product specialists, and other team members throughout the sales process
Coordinate cross-functional resources and drive initiatives across Plaid to support a consultative sales motion
Manage pipeline and accurately forecast deal value and win probability
Develop a deep understanding of Plaid solutions and apply this knowledge by identifying how each customer can leverage our technology to achieve their unique goals and objectives
Qualifications:
A minimum of 5+ years in a quota-carrying direct sales role (with a strong track record of attainment), preferably within the consumer lending or credit space
Excellent prospecting, qualifying, and negotiating skills; consultative sales approach with a customer-centric mindset
Working knowledge of APIs and a desire to understand how Plaid works 'under the hood'
Professional yet relaxed communication style, with the ability to break-down complex concepts and explain them in simple terms to both technical and non-technical stakeholders
Ability to engage stakeholders at all levels of an organization, without being perceived as ‘salesy’
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThe Credit team at Plaid combines deep product and industry knowledge and is focused on helping both upcoming and well-established lenders take their growth to the next level. Our thesis is that every lender can benefit from leveraging a bespoke Plaid solution, focused on helping them achieve their unique goals and objectives, including approving more borrowers and reducing overall portfolio risk through Plaid’s innovative credit solutions. In this role, you'll be the individual helping us achieve this vision.\n\nYour focus will be on engaging a curated list of lenders that don't currently work with Plaid, identifying opportunities to partner, and owning the end-to-end sales process. Additionally, you’ll be working with Plaid's existing lending customers, deeply understanding their business, and aligning our solutions to help them achieve both near and long-term goals. This role will work across all segments at Plaid to partner with the segment Account Executives to accomplish these goals.\n\nResponsibilities:\n\n - Identify opportunities for Plaid solutions to deliver value, with both prospective high-growth and existing lending customers\n\n - Develop a book of high-potential engaged prospects and maintain a sufficient pipeline to support successful attainment against quota\n\n - Own the end-to-end sales cycle and coordinate efforts from sales engineers, product specialists, and other team members throughout the sales process\n\n - Coordinate cross-functional resources and drive initiatives across Plaid to support a consultative sales motion\n\n - Manage pipeline and accurately forecast deal value and win probability\n\n - Develop a deep understanding of Plaid solutions and apply this knowledge by identifying how each customer can leverage our technology to achieve their unique goals and objectives\n\nQualifications:\n\n - A minimum of 5+ years in a quota-carrying direct sales role (with a strong track record of attainment), preferably within the consumer lending or credit space\n\n - Excellent prospecting, qualifying, and negotiating skills; consultative sales approach with a customer-centric mindset\n\n - Working knowledge of APIs and a desire to understand how Plaid works 'under the hood'\n\n - Professional yet relaxed communication style, with the ability to break-down complex concepts and explain them in simple terms to both technical and non-technical stakeholders\n\n - Ability to engage stakeholders at all levels of an organization, without being perceived as ‘salesy’\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"29d1f5fc-d986-4a5d-9c42-0c05d9326f9d","title":"Product Manager - Europe","department":"All Departments","team":"Product","employmentType":"FullTime","location":"London Office","secondaryLocations":[],"publishedAt":"2026-04-28T14:36:11.241+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"EC2A 2DX","streetAddress":"25 Worship Street, Plaid c/o TechSpace - 4th floor","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/29d1f5fc-d986-4a5d-9c42-0c05d9326f9d","applyUrl":"https://jobs.ashbyhq.com/plaid/29d1f5fc-d986-4a5d-9c42-0c05d9326f9d/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid’s Product team builds the network that powers open finance. Plaid’s Europe team is one of the fastest-growing teams at Plaid and is looking to expand our product team to drive our ambitious bets within Payments and Credit. Our PMs are curious, fast-moving, and customer-obsessed, making intuitive, reliable experiences that help people thrive financially.
As a Product Manager at Plaid, you’ll define and drive products that help millions connect, move, and manage their money. You’ll partner with engineering, design, and go-to-market teams to translate customer needs into impactful, high-quality products.
Responsibilities
Own a product area: define problems, develop ambitious hypotheses to solve them, and drive execution with cross-functional teams.
Shape the roadmap using data, feedback, and market signals. Understand that building successful products requires a mixture of art and science, and get the balance right between the two.
Speak directly with customers and GTM teams to sharpen your ideas.
Display a strong understanding of business needs.
Collaborate with Engineering and Design to deliver intuitive, high-quality experiences.
Use metrics and user insights to measure and improve outcomes.
Communicate clearly, align stakeholders, and guide decisions. You should be a top-1% communicator and will need to speak to a variety of different audiences.
Act with a founder mindset–simplify, move fast, and embrace feedback.
Learn continuously and help raise the bar for Plaid’s products and culture.
Qualifications
3-6 years of experience.
Proven track record of building or launching products end-to-end.
Experience collaborating closely with engineering and design teams to deliver value quickly.
Excellent written and verbal communication; able to explain complex ideas simply and effectively.
Comfortable operating in fast-moving, ambiguous environments.
Be comfortable making decisions and owning their outcome.
Familiarity using AI in your day-to-day product work, such as prototyping, research, or analysis.
Experience in an early-stage or high-growth startup environment.
[Nice to have] Experience in fintech.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nPlaid’s Product team builds the network that powers open finance. Plaid’s Europe team is one of the fastest-growing teams at Plaid and is looking to expand our product team to drive our ambitious bets within Payments and Credit. Our PMs are curious, fast-moving, and customer-obsessed, making intuitive, reliable experiences that help people thrive financially.\n\n\nAs a Product Manager at Plaid, you’ll define and drive products that help millions connect, move, and manage their money. You’ll partner with engineering, design, and go-to-market teams to translate customer needs into impactful, high-quality products.\n\nResponsibilities\n\n - Own a product area: define problems, develop ambitious hypotheses to solve them, and drive execution with cross-functional teams. \n\n - Shape the roadmap using data, feedback, and market signals. Understand that building successful products requires a mixture of art and science, and get the balance right between the two.\n\n - Speak directly with customers and GTM teams to sharpen your ideas.\n\n - Display a strong understanding of business needs.\n\n - Collaborate with Engineering and Design to deliver intuitive, high-quality experiences.\n\n - Use metrics and user insights to measure and improve outcomes.\n\n - Communicate clearly, align stakeholders, and guide decisions. You should be a top-1% communicator and will need to speak to a variety of different audiences.\n\n - Act with a founder mindset–simplify, move fast, and embrace feedback.\n\n - Learn continuously and help raise the bar for Plaid’s products and culture.\n\nQualifications\n\n - 3-6 years of experience.\n\n - Proven track record of building or launching products end-to-end.\n\n - Experience collaborating closely with engineering and design teams to deliver value quickly.\n\n - Excellent written and verbal communication; able to explain complex ideas simply and effectively.\n\n - Comfortable operating in fast-moving, ambiguous environments.\n\n - Be comfortable making decisions and owning their outcome.\n\n - Familiarity using AI in your day-to-day product work, such as prototyping, research, or analysis.\n Experience in an early-stage or high-growth startup environment.\n\n - [Nice to have] Experience in fintech.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"2b39bb7d-4e52-4197-a489-77ce5d4b2364","title":"FinTech Account Manager - Named","department":"All Departments","team":"Sales & Account Management","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-05-28T15:19:29.111+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/2b39bb7d-4e52-4197-a489-77ce5d4b2364","applyUrl":"https://jobs.ashbyhq.com/plaid/2b39bb7d-4e52-4197-a489-77ce5d4b2364/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The Account Management team in Plaid’s Fintech customer segment leverages our deep technical, product, and industry knowledge to help our Fintech-focused customers build and scale amazing applications. We act as partners, advisors, and advocates for our customers to shape how consumer and business interactions with their finances will drastically improve in the coming years.
Plaid is looking for an experienced customer-facing professional to manage and grow our client relationships with a portfolio of the most strategic customers in our Fintech segment. Many of these customers are long-term partners and already drive significant revenue for Plaid. The account manager will be responsible for further deepening relationships and fostering the next stage of growth with these clients.
The right candidate is a natural at building strong partnerships and has demonstrated success owning and growing customer relationships with large, strategic clients, including developing a deep understanding of customer priorities, motives, and key drivers, and cultivating existing and forging new senior stakeholder relationships; is deeply curious and solutions oriented; and has demonstrated success working internally and cross-functionally to drive solutions for customers.
You will be the primary point of contact for your customers and will work with them on all stages of integration, scaling, product expansion, and partnership management. You will be responsible for working directly with key stakeholders ranging from developers to executives to help them create the applications that will empower businesses and consumers with their financial data.
Responsibilities
Own the overall relationship with your portfolio of customers in our fastest growing customer segment.
Build relationships with the C-Suite and Product teams to grow and retain revenue.
Own revenue targets, which includes identifying and closing new upsell opportunities and leading commercial negotiations for contract renewals.
Help customers integrate and launch on Plaid.
Solve complex customer challenges through creative problem solving by working cross-functionally with Sales, Risk, Legal, Finance, Commercial, Marketing, and Business Operations.
Qualifications
6+ years of quota carrying software or technology account management experience
Demonstrated account management and sales experience.
Customer empathy and deep desire to see customers succeed.
Desire to get technical and the ability to learn the ins and outs of Plaid's APIs.
Interest in financial services and technical products; a high degree of intellectual curiosity.
Excitement to work in a high-growth, ever-changing environment and to help build processes and tools as needed.
Ability to work with all types of people and build long-lasting relationships.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n\n\nThe Account Management team in Plaid’s Fintech customer segment leverages our deep technical, product, and industry knowledge to help our Fintech-focused customers build and scale amazing applications. We act as partners, advisors, and advocates for our customers to shape how consumer and business interactions with their finances will drastically improve in the coming years.\n\n \n\nPlaid is looking for an experienced customer-facing professional to manage and grow our client relationships with a portfolio of the most strategic customers in our Fintech segment. Many of these customers are long-term partners and already drive significant revenue for Plaid. The account manager will be responsible for further deepening relationships and fostering the next stage of growth with these clients.\n\n \n\nThe right candidate is a natural at building strong partnerships and has demonstrated success owning and growing customer relationships with large, strategic clients, including developing a deep understanding of customer priorities, motives, and key drivers, and cultivating existing and forging new senior stakeholder relationships; is deeply curious and solutions oriented; and has demonstrated success working internally and cross-functionally to drive solutions for customers. \n\n \n\nYou will be the primary point of contact for your customers and will work with them on all stages of integration, scaling, product expansion, and partnership management. You will be responsible for working directly with key stakeholders ranging from developers to executives to help them create the applications that will empower businesses and consumers with their financial data.\n\n\n\nResponsibilities\n\n - Own the overall relationship with your portfolio of customers in our fastest growing customer segment.\n\n - Build relationships with the C-Suite and Product teams to grow and retain revenue.\n\n - Own revenue targets, which includes identifying and closing new upsell opportunities and leading commercial negotiations for contract renewals.\n\n - Help customers integrate and launch on Plaid.\n\n - Solve complex customer challenges through creative problem solving by working cross-functionally with Sales, Risk, Legal, Finance, Commercial, Marketing, and Business Operations.\n\n\n\nQualifications\n\n - 6+ years of quota carrying software or technology account management experience \n\n - Demonstrated account management and sales experience. \n\n - Customer empathy and deep desire to see customers succeed.\n\n - Desire to get technical and the ability to learn the ins and outs of Plaid's APIs.\n\n - Interest in financial services and technical products; a high degree of intellectual curiosity.\n\n - Excitement to work in a high-growth, ever-changing environment and to help build processes and tools as needed.\n\n - Ability to work with all types of people and build long-lasting relationships.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"2c1182ab-6671-4491-bc62-c85261c3feff","title":"Technical Account Manager - FinTech","department":"All Departments","team":"Customer Engineering Solutions","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-05-26T23:46:09.791+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/2c1182ab-6671-4491-bc62-c85261c3feff","applyUrl":"https://jobs.ashbyhq.com/plaid/2c1182ab-6671-4491-bc62-c85261c3feff/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The Technical Account Management function at Plaid is a team of individuals passionate about helping customers connect their technical goals and challenges with Plaid solutions. We play a crucial role in a customer's success by providing proactive strategic and technical guidance, which enables growth, expansion, and deeper customer relationships. Our goal is to ensure every customer becomes a lifelong Plaid champion and advocate.
This is a strategic, high-impact technical leadership position. You’ll own the long-term technical success of some of the most innovative FinTech companies in the world, influencing how millions of users experience financial connectivity. You will be a product expert in Plaid's offerings, owning many customer relationships simultaneously and stay up to date on Plaid's technological improvements and new product offerings. You’ll be the technical voice and advocate for your customers internally, helping to shape Plaid’s product direction based on real-world feedback and impact. You will work in partnership with Account Manager(s) and several other cross-functional teams to be the primary driver of the design and execution of technical strategies that help our customers achieve their goals.
Responsibilities:
Work with Plaid’s most tech-savvy customers in the FinTech segment and collaborate as a technical expert on leveraging Plaid to accomplish their business + technical goals and objectives
Own the post-sales technical strategy and alignment with customers, ensuring our mutual roadmaps are understood and communicated
Proactively identify opportunities to optimize customer integrations and drive adoption of Plaid’s newest technical features and requirements, aligning each to measurable customer outcomes (e.g., increased conversion, error reduction, expanded coverage).
Establish and own deep relationships with every level of technical stakeholder from Engineers to CPOs / CTOs, ensuring Plaid remains top-of-mind as a trusted partner
Be a champion for our customers and work with our internal Plaid teams to translate customer feedback into product insights; partner with key customer stakeholders to ensure alignment between their business and product priorities and Plaid’s
Serve as the escalation point for technical incidents and / or issues that have surfaced beyond the normal Plaid support channels.
Track customer integration health and feature adoption metrics, surfacing insights to improve product performance and shape future roadmap discussions
Collaborate with Account Managers to define, track, and deliver quarterly technical account goals that directly grow and expand product adoption and customer value
Qualifications:
5+ years of experience in a client-facing and technology-focused role where business experience and technical acumen was combined.
Experience managing customer relationships independently and building / executing technical strategies to make customers successful with new technologies.
Demonstrated ability to tie technical solutions to business objectives, KPIs, and revenue outcomes
Excellent project management and communication skills with a strong ability to provide technical details to both technical and non-technical audiences, simplifying complexities in a clear and concise manner
Have a deep understanding of APIs, databases, system infrastructures, and architecture
Experience with tools like Postman, SQL, and monitoring/logging dashboards a plus
Self-starter who takes initiative and possesses strong troubleshooting skills to guide customers through complex or escalated issues
Ability to collaborate cross-functionally with different teams, levels of seniority, and influence structure / process to ensure everyone can meet their goals and timelines. Experience influencing technical decision-makers and building trusted relationships with stakeholders at all levels, including C-suite
Comfortable working under pressure to meet deadlines and navigate unexpected roadblocks with a customer-first attitude and a strong sense of empathy
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n\n\nThe Technical Account Management function at Plaid is a team of individuals passionate about helping customers connect their technical goals and challenges with Plaid solutions. We play a crucial role in a customer's success by providing proactive strategic and technical guidance, which enables growth, expansion, and deeper customer relationships. Our goal is to ensure every customer becomes a lifelong Plaid champion and advocate.\n\n\n\nThis is a strategic, high-impact technical leadership position. You’ll own the long-term technical success of some of the most innovative FinTech companies in the world, influencing how millions of users experience financial connectivity. You will be a product expert in Plaid's offerings, owning many customer relationships simultaneously and stay up to date on Plaid's technological improvements and new product offerings. You’ll be the technical voice and advocate for your customers internally, helping to shape Plaid’s product direction based on real-world feedback and impact. You will work in partnership with Account Manager(s) and several other cross-functional teams to be the primary driver of the design and execution of technical strategies that help our customers achieve their goals.\n\n\n\nResponsibilities:\n\n - Work with Plaid’s most tech-savvy customers in the FinTech segment and collaborate as a technical expert on leveraging Plaid to accomplish their business + technical goals and objectives\n\n - Own the post-sales technical strategy and alignment with customers, ensuring our mutual roadmaps are understood and communicated\n\n - Proactively identify opportunities to optimize customer integrations and drive adoption of Plaid’s newest technical features and requirements, aligning each to measurable customer outcomes (e.g., increased conversion, error reduction, expanded coverage).\n\n - Establish and own deep relationships with every level of technical stakeholder from Engineers to CPOs / CTOs, ensuring Plaid remains top-of-mind as a trusted partner\n\n - Be a champion for our customers and work with our internal Plaid teams to translate customer feedback into product insights; partner with key customer stakeholders to ensure alignment between their business and product priorities and Plaid’s\n\n - Serve as the escalation point for technical incidents and / or issues that have surfaced beyond the normal Plaid support channels.\n\n - Track customer integration health and feature adoption metrics, surfacing insights to improve product performance and shape future roadmap discussions\n\n - Collaborate with Account Managers to define, track, and deliver quarterly technical account goals that directly grow and expand product adoption and customer value\n\nQualifications:\n\n - 5+ years of experience in a client-facing and technology-focused role where business experience and technical acumen was combined.\n\n - Experience managing customer relationships independently and building / executing technical strategies to make customers successful with new technologies.\n\n - Demonstrated ability to tie technical solutions to business objectives, KPIs, and revenue outcomes\n\n - Excellent project management and communication skills with a strong ability to provide technical details to both technical and non-technical audiences, simplifying complexities in a clear and concise manner\n\n - Have a deep understanding of APIs, databases, system infrastructures, and architecture\n\n - Experience with tools like Postman, SQL, and monitoring/logging dashboards a plus\n\n - Self-starter who takes initiative and possesses strong troubleshooting skills to guide customers through complex or escalated issues\n\n - Ability to collaborate cross-functionally with different teams, levels of seniority, and influence structure / process to ensure everyone can meet their goals and timelines. Experience influencing technical decision-makers and building trusted relationships with stakeholders at all levels, including C-suite\n\n - Comfortable working under pressure to meet deadlines and navigate unexpected roadblocks with a customer-first attitude and a strong sense of empathy\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"2efbc1b7-92ff-419b-8aaf-95ede4758fe0","title":"Senior Software Engineer - Data Infrastructure","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98101","addressRegion":"Washington","streetAddress":"TBD","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-03-20T20:08:53.860+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/2efbc1b7-92ff-419b-8aaf-95ede4758fe0","applyUrl":"https://jobs.ashbyhq.com/plaid/2efbc1b7-92ff-419b-8aaf-95ede4758fe0/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Making data driven decisions is key to Plaid's culture. To support that, we need to scale our data systems while maintaining correct and complete data. We provide tooling and guidance to teams across engineering, product, and business and help them explore our data quickly and safely to get the data insights they need, which ultimately helps Plaid serve our customers more effectively.
Engineers on Data Infrastructure are domain experts in Data Warehouse, Data Lakehouse, Spark, Workflow Orchestration, and Streaming technologies. We scale our existing data pipelines in a performant and cost efficient way while creating the necessary abstractions to make developing on top of this platform extremely simple for other engineers at Plaid.
Responsibilities
Contribute towards the long-term technical roadmap for data-driven and machine learning iteration at Plaid
Leading key data infrastructure projects such as improving ML development golden paths, implementing offline streaming solutions for data freshness, building net new ETL pipeline infrastructure, and evolving data warehouse or data lakehouse capabilities.
Working with stakeholders in other teams and functions to define technical roadmaps for key backend systems and abstractions across Plaid.
Debugging, troubleshooting, and reducing operational burden for our Data Platform.
Growing the team via mentorship and leadership, reviewing technical documents and code changes.
Qualifications
5+ years of software engineering experience
Extensive hands-on software engineering experience, with a strong track record of delivering successful projects within the Data Infrastructure or Platform domain at similar or larger companies.
Deep understanding of one of: ML Infrastructure systems, including Feature Stores, Training Infrastructure, Serving Infrastructure, and Model Monitoring OR Data Infrastructure systems, including Data Warehouses, Data Lakehouses, Apache Spark, Streaming Infrastructure, Workflow Orchestration.
Strong cross-functional collaboration, communication, and project management skills, with proven ability to coordinate effectively.
Proficiency in coding, testing, and system design, ensuring reliable and scalable solutions.
Demonstrated leadership abilities, including experience mentoring and guiding junior engineers.
[Nice to have] Experience with Databricks, Airflow, AWS EMR
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nMaking data driven decisions is key to Plaid's culture. To support that, we need to scale our data systems while maintaining correct and complete data. We provide tooling and guidance to teams across engineering, product, and business and help them explore our data quickly and safely to get the data insights they need, which ultimately helps Plaid serve our customers more effectively.\n\nEngineers on Data Infrastructure are domain experts in Data Warehouse, Data Lakehouse, Spark, Workflow Orchestration, and Streaming technologies. We scale our existing data pipelines in a performant and cost efficient way while creating the necessary abstractions to make developing on top of this platform extremely simple for other engineers at Plaid.\n\n\n\nResponsibilities\n\n - Contribute towards the long-term technical roadmap for data-driven and machine learning iteration at Plaid\n\n - Leading key data infrastructure projects such as improving ML development golden paths, implementing offline streaming solutions for data freshness, building net new ETL pipeline infrastructure, and evolving data warehouse or data lakehouse capabilities.\n\n - Working with stakeholders in other teams and functions to define technical roadmaps for key backend systems and abstractions across Plaid. \n\n - Debugging, troubleshooting, and reducing operational burden for our Data Platform.\n\n - Growing the team via mentorship and leadership, reviewing technical documents and code changes.\n\n\n\nQualifications\n\n - 5+ years of software engineering experience \n\n - Extensive hands-on software engineering experience, with a strong track record of delivering successful projects within the Data Infrastructure or Platform domain at similar or larger companies.\n\n - Deep understanding of one of: ML Infrastructure systems, including Feature Stores, Training Infrastructure, Serving Infrastructure, and Model Monitoring OR Data Infrastructure systems, including Data Warehouses, Data Lakehouses, Apache Spark, Streaming Infrastructure, Workflow Orchestration.\n\n - Strong cross-functional collaboration, communication, and project management skills, with proven ability to coordinate effectively. \n\n - Proficiency in coding, testing, and system design, ensuring reliable and scalable solutions.\n\n - Demonstrated leadership abilities, including experience mentoring and guiding junior engineers.\n\n - [Nice to have] Experience with Databricks, Airflow, AWS EMR\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"313a7c62-23b6-4bf3-b527-fddbeeede183","title":"Staff Product Manager, Risk Modeling","department":"All Departments","team":"Product","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-06-30T18:57:45.106+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/313a7c62-23b6-4bf3-b527-fddbeeede183","applyUrl":"https://jobs.ashbyhq.com/plaid/313a7c62-23b6-4bf3-b527-fddbeeede183/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Team:
We protect the integrity of Plaid's network and authentication surfaces. We keep bad actors, synthetic and stolen identities, and low-quality data-partner traffic off the platform so that the millions of connections Plaid powers stay trustworthy. We build Plaid's internal risk platform: detection, scoring, and real-time decisioning and we're the foundation every other Plaid product depends on
Role:
You own Plaid's internal network-health and risk platform — how we detect, score, and act on risky traffic across our 10,000+ data-partner integrations. You set the roadmap, define the block/step-up/allow decisioning framework, and partner directly with the Data Science and MLE and operations team to sharpen detection precision. This is a platform PM role: your customer is the network itself, and your output is a measurably safer, higher-quality data supply.
Responsibilities:
Define and prioritize the DS/MLE roadmap for network-health detection — articulate model investment needs, own precision/recall tradeoff decisions, and translate model outputs into real-time product actions.
Build and own the data-driven framework for real-time block-vs-allow decisions, balancing network quality against customer and commercial impact.
Aggregate requirements across risk engineering, fraud & abuse operations, and data partners into a single prioritized roadmap.
Define how to measure Network Health
You define and own the team’s OKRs (risky-traffic detection/step-up; ATO reduction, Authentication correctness).
Define and recommend Plaid’s risk-versus-conversion posture, partnering with company leadership to set clear, data-backed thresholds for when to allow, step up, or block traffic.
Get hands-on with data: run light investigations yourself, pull signals, and ground product decisions in evidence — this PM doesn't wait for an analyst to tell them what's happening.
Span multiple risk problem categories simultaneously: data-partner supply risk, authentication risk/correctness, and AQO — owning one coherent roadmap across all three.
Qualifications:
6+ years in product management, ideally on internal risk, trust & safety, fraud, or identity platforms.
Hands-on technical depth: detection signals, precision/recall tradeoffs, light data analysis/investigation.
Experience building ML based products / insights
Proven partnership with Data Science / MLE teams on risk models.
Experience with risk decisioning, KYC, synthetic/stolen-identity detection, or ATO.
Clear product requirements; strong cross-functional alignment.
[nice to have] Experience in a sophisticated internal risk org at a large fintech/bank/marketplace.
[nice to have] Former risk analyst / DS / investigator who moved into PM; familiarity with bank data / open finance.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nTeam:\nWe protect the integrity of Plaid's network and authentication surfaces. We keep bad actors, synthetic and stolen identities, and low-quality data-partner traffic off the platform so that the millions of connections Plaid powers stay trustworthy. We build Plaid's internal risk platform: detection, scoring, and real-time decisioning and we're the foundation every other Plaid product depends on\n\nRole:\nYou own Plaid's internal network-health and risk platform — how we detect, score, and act on risky traffic across our 10,000+ data-partner integrations. You set the roadmap, define the block/step-up/allow decisioning framework, and partner directly with the Data Science and MLE and operations team to sharpen detection precision. This is a platform PM role: your customer is the network itself, and your output is a measurably safer, higher-quality data supply.\n\nResponsibilities:\n\n - Define and prioritize the DS/MLE roadmap for network-health detection — articulate model investment needs, own precision/recall tradeoff decisions, and translate model outputs into real-time product actions.\n\n - Build and own the data-driven framework for real-time block-vs-allow decisions, balancing network quality against customer and commercial impact.\n\n - Aggregate requirements across risk engineering, fraud & abuse operations, and data partners into a single prioritized roadmap.\n\n - Define how to measure Network Health\n\n - You define and own the team’s OKRs (risky-traffic detection/step-up; ATO reduction, Authentication correctness).\n\n - Define and recommend Plaid’s risk-versus-conversion posture, partnering with company leadership to set clear, data-backed thresholds for when to allow, step up, or block traffic.\n\n - Get hands-on with data: run light investigations yourself, pull signals, and ground product decisions in evidence — this PM doesn't wait for an analyst to tell them what's happening.\n\n - Span multiple risk problem categories simultaneously: data-partner supply risk, authentication risk/correctness, and AQO — owning one coherent roadmap across all three.\n\n \n\nQualifications:\n\n - 6+ years in product management, ideally on internal risk, trust & safety, fraud, or identity platforms.\n\n - Hands-on technical depth: detection signals, precision/recall tradeoffs, light data analysis/investigation.\n\n - Experience building ML based products / insights\n\n - Proven partnership with Data Science / MLE teams on risk models.\n\n - Experience with risk decisioning, KYC, synthetic/stolen-identity detection, or ATO.\n\n - Clear product requirements; strong cross-functional alignment.\n\n - [nice to have] Experience in a sophisticated internal risk org at a large fintech/bank/marketplace.\n\n - [nice to have] Former risk analyst / DS / investigator who moved into PM; familiarity with bank data / open finance.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"33069d7c-1761-45ca-a581-21d288d1b565","title":"Head of Investor Relations","department":"All Departments","team":"Finance","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-06-23T21:07:31.131+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/33069d7c-1761-45ca-a581-21d288d1b565","applyUrl":"https://jobs.ashbyhq.com/plaid/33069d7c-1761-45ca-a581-21d288d1b565/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The Investor Relations (IR) function is responsible for shaping Plaid's equity story, building long-term relationships across private and public market investors, and positioning Plaid for success in the capital markets, on whatever timeline that takes. You will build and own this function as a team of one, architecting our IR strategy for where we are today as a late-stage private company and evolving it through a potential IPO and beyond. You will partner closely with Finance, Legal, Marketing, Communications, and the executive team to develop a world-class disclosure framework, craft a durable equity narrative, and serve as the primary voice to current and prospective investors.
We're looking for someone who brings both rigor and imagination to this role, someone who challenges conventional approaches and finds creative ways to make Plaid's story land with the people who matter most.
Equity Story & Capital Markets Readiness — Shape Plaid's long-term equity narrative anchored on durable growth, capital efficiency, and profitability levers. Lead development of core investor materials — business overviews, investor presentations, and roadshow-style content — built to hold up over years, not just quarters. Maintain a private-company-appropriate disclosure posture today while building the infrastructure and habits that will translate cleanly to a public company environment.
Investor Engagement — Build and manage relationships across private market investors (current cap table holders, late-stage growth funds) and prospective public market investors and sell-side analysts. Develop a proactive engagement calendar including 1-on-1s, conferences, and other touch points, calibrated to where Plaid is today and where it's headed. Support liquidity events for current shareholders, namely employees, as Plaid moves toward and through a public listing.
Financial & Regulatory Communication — Drive preparation of investor materials, including earnings scripts, decks, Q&A prep, calibrated to the right disclosure standard for our stage. Establish disclosure policies that will meet SEC and global regulatory requirements at IPO, building toward that standard before we need it. Develop an investor-specific crisis-communications playbook.
Guidance & Expectations Management — Define Plaid's guidance philosophy, annual vs. quarterly cadence, GAAP vs. non-GAAP framing, in advance of becoming a public reporting company. Monitor investor sentiment, track comparable company narratives, and proactively identify disconnects between market expectations and Plaid's trajectory.
Market Intelligence & Feedback Loop — Monitor peer performance, macro trends, and policy developments relevant to fintech and B2B technology. Translate investor feedback into actionable insights for leadership, closing the loop between what the market hears and what we communicate.
Automation, Process & Function Building — Implement IR tooling, dashboards, and automation to streamline reporting, sentiment analysis, and investor targeting that is built for scale despite lean resourcing. Define the future-state IR org and, over time, scope and hire incremental headcount to expand capacity.
10+ years in Investor Relations, equity research, investment banking, private equity, or strategic finance, with significant experience in B2B technology or fintech.
Deep fluency in the metrics that drive software businesses — ARR, NRR, LTV/CAC, gross margin, Rule of X, and free cash flow — and the ability to translate them into clear, compelling narratives for a range of investor audiences.
Experience engaging both private market investors (venture, late-stage growth, secondaries) and public market investors or sell-side analysts. Understanding the distinct mindsets, incentives, and communication norms of each is a must.
Demonstrated success operating autonomously, as analyst, storyteller, project manager, and spokesperson, often at the same time.
Proven ability to communicate regulatory and policy topics to investors in highly regulated industries.
A creative, unconventional thinker. You don't default to the standard IR playbook, you ask whether there's a better way to tell the story, a more compelling format for an investor day, or a sharper angle on a metric that changes how the market sees us.
Track record of implementing automation, AI, or CRM tooling to scale outreach and data gathering.
Executive presence and exceptional written, verbal, and visual communication skills.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThe Investor Relations (IR) function is responsible for shaping Plaid's equity story, building long-term relationships across private and public market investors, and positioning Plaid for success in the capital markets, on whatever timeline that takes. You will build and own this function as a team of one, architecting our IR strategy for where we are today as a late-stage private company and evolving it through a potential IPO and beyond. You will partner closely with Finance, Legal, Marketing, Communications, and the executive team to develop a world-class disclosure framework, craft a durable equity narrative, and serve as the primary voice to current and prospective investors.\n\nWe're looking for someone who brings both rigor and imagination to this role, someone who challenges conventional approaches and finds creative ways to make Plaid's story land with the people who matter most.\n\n\n\n\nRESPONSIBILITIES\n\n - Equity Story & Capital Markets Readiness — Shape Plaid's long-term equity narrative anchored on durable growth, capital efficiency, and profitability levers. Lead development of core investor materials — business overviews, investor presentations, and roadshow-style content — built to hold up over years, not just quarters. Maintain a private-company-appropriate disclosure posture today while building the infrastructure and habits that will translate cleanly to a public company environment.\n\n - Investor Engagement — Build and manage relationships across private market investors (current cap table holders, late-stage growth funds) and prospective public market investors and sell-side analysts. Develop a proactive engagement calendar including 1-on-1s, conferences, and other touch points, calibrated to where Plaid is today and where it's headed. Support liquidity events for current shareholders, namely employees, as Plaid moves toward and through a public listing.\n\n - Financial & Regulatory Communication — Drive preparation of investor materials, including earnings scripts, decks, Q&A prep, calibrated to the right disclosure standard for our stage. Establish disclosure policies that will meet SEC and global regulatory requirements at IPO, building toward that standard before we need it. Develop an investor-specific crisis-communications playbook.\n\n - Guidance & Expectations Management — Define Plaid's guidance philosophy, annual vs. quarterly cadence, GAAP vs. non-GAAP framing, in advance of becoming a public reporting company. Monitor investor sentiment, track comparable company narratives, and proactively identify disconnects between market expectations and Plaid's trajectory.\n\n - Market Intelligence & Feedback Loop — Monitor peer performance, macro trends, and policy developments relevant to fintech and B2B technology. Translate investor feedback into actionable insights for leadership, closing the loop between what the market hears and what we communicate.\n\n - Automation, Process & Function Building — Implement IR tooling, dashboards, and automation to streamline reporting, sentiment analysis, and investor targeting that is built for scale despite lean resourcing. Define the future-state IR org and, over time, scope and hire incremental headcount to expand capacity.\n\n\n\n\nQUALIFICATIONS\n\n - 10+ years in Investor Relations, equity research, investment banking, private equity, or strategic finance, with significant experience in B2B technology or fintech.\n\n - Deep fluency in the metrics that drive software businesses — ARR, NRR, LTV/CAC, gross margin, Rule of X, and free cash flow — and the ability to translate them into clear, compelling narratives for a range of investor audiences.\n\n - Experience engaging both private market investors (venture, late-stage growth, secondaries) and public market investors or sell-side analysts. Understanding the distinct mindsets, incentives, and communication norms of each is a must.\n\n - Demonstrated success operating autonomously, as analyst, storyteller, project manager, and spokesperson, often at the same time.\n\n - Proven ability to communicate regulatory and policy topics to investors in highly regulated industries.\n\n - A creative, unconventional thinker. You don't default to the standard IR playbook, you ask whether there's a better way to tell the story, a more compelling format for an investor day, or a sharper angle on a metric that changes how the market sees us.\n\n - Track record of implementing automation, AI, or CRM tooling to scale outreach and data gathering.\n\n - Executive presence and exceptional written, verbal, and visual communication skills.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"33379e81-e111-4bb8-8c6b-9e64d4fa51c5","title":"GTM Strategy & Operations","department":"All Departments","team":"GTM Operations","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-06-05T18:48:43.250+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/33379e81-e111-4bb8-8c6b-9e64d4fa51c5","applyUrl":"https://jobs.ashbyhq.com/plaid/33379e81-e111-4bb8-8c6b-9e64d4fa51c5/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
At Plaid, our mission is to unlock financial freedom for everyone. There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, Betterment, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The GTM Operations & Strategy team is focused on solving some of Plaid's most pressing business issues. We are a small team of individuals with complementary skill sets. In this role, you will work collaboratively across Product, Sales, Marketing, Partnerships, Ops and Strategic Finance teams on a variety of strategic initiatives with a direct and quantifiable impact on our customers, partners, and P&L. You will identify actionable insights, assess their impact, and lead execution & implementation. The role requires someone who is highly analytical and strategic, approaches problems in a structured manner, and is comfortable with ambiguity.
Responsibilities
Support day-to-day revenue operations of a fast growing Revenue team
Develop and track key revenue metrics through dashboards and reporting
Analyze data to drive execution and identify opportunities for operational improvement and strategic decision-making
Initiate, manage, and successfully execute new, cross-functional initiatives that increase alignment and create synergies across Plaid
Establish and maintain efficient operating model for GTM Revenue team, including running monthly business reviews and driving analysis to assess GTM performance
Qualifications
A passion for financial services innovation
4-6 years of experience including 2+ years of business operations or revenue operations, investment banking or management consulting
Strong analytical, financial modeling and presentation skills
Ability to distill complex issues into structured frameworks and action plans
Excellent communication and collaboration skills with the ability to build productive and positive relationships across the organization
Proficiency with BI tools and CRM systems, including Salesforce, Tableau, knowledge of SQL
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nWe believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n \n\nAt Plaid, our mission is to unlock financial freedom for everyone. There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, Betterment, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n \n\nThe GTM Operations & Strategy team is focused on solving some of Plaid's most pressing business issues. We are a small team of individuals with complementary skill sets. In this role, you will work collaboratively across Product, Sales, Marketing, Partnerships, Ops and Strategic Finance teams on a variety of strategic initiatives with a direct and quantifiable impact on our customers, partners, and P&L. You will identify actionable insights, assess their impact, and lead execution & implementation. The role requires someone who is highly analytical and strategic, approaches problems in a structured manner, and is comfortable with ambiguity.\n\nResponsibilities\n\n - Support day-to-day revenue operations of a fast growing Revenue team\n\n - Develop and track key revenue metrics through dashboards and reporting\n\n - Analyze data to drive execution and identify opportunities for operational improvement and strategic decision-making\n\n - Initiate, manage, and successfully execute new, cross-functional initiatives that increase alignment and create synergies across Plaid\n\n - Establish and maintain efficient operating model for GTM Revenue team, including running monthly business reviews and driving analysis to assess GTM performance\n\nQualifications\n\n - A passion for financial services innovation\n\n - 4-6 years of experience including 2+ years of business operations or revenue operations, investment banking or management consulting\n\n - Strong analytical, financial modeling and presentation skills\n\n - Ability to distill complex issues into structured frameworks and action plans\n\n - Excellent communication and collaboration skills with the ability to build productive and positive relationships across the organization\n\n - Proficiency with BI tools and CRM systems, including Salesforce, Tableau, knowledge of SQL\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n \n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"3a0611c3-7b8e-4962-bb48-dcd7ba04f352","title":"Account Executive - Fraud","department":"All Departments","team":"Revenue Specialists","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-07-10T17:30:13.280+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/3a0611c3-7b8e-4962-bb48-dcd7ba04f352","applyUrl":"https://jobs.ashbyhq.com/plaid/3a0611c3-7b8e-4962-bb48-dcd7ba04f352/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
About the team
The Product Sales team at Plaid is a specialist, solutions-focused sales organization responsible for driving adoption and growth of Plaid’s emerging products across both new and existing customers. This team plays a critical role in scaling products, translating customer needs into commercial opportunities, and accelerating Plaid’s next phase of growth through consultative, value-driven selling.
About the role
In this role, you will own the full sales cycle for Plaid’s Fraud solutions, driving new business and expansion within existing customers. You will act as a subject matter expert across fraud, risk, and identity verification, partnering closely with Account Management, Product, and Go-To-Market teams to identify high-impact use cases and deliver measurable customer value.This role is ideal for a self-starting seller who operates with ownership, thinks ahead, anticipates risk, and takes proactive action, while embracing a collaborative, win-as-a-team approach with fellow sellers and cross-functional partners.
Responsibilities
Own new business and expansion revenue for Plaid’s Fraud and Identity solutions across a defined territory.
Build deep customer relationships and clearly articulate the business value and impact of Plaid’s solutions.
Execute end-to-end sales cycles, from discovery and pipeline generation through negotiation and close.
Go deep and wide within customer and prospect accounts to uncover use cases, build champions, and drive adoption.
Partner closely with Sales Development, Account Management, and cross-functional account pod members to win as a team.
Act as a subject matter expert in fraud, risk, and identity verification, bringing market insight into customer conversations.
Proactively identify and mitigate deal and customer risks to keep opportunities moving forward.
Maintain accurate pipeline management and forecasting to support predictable revenue outcomes.
Qualifications
7+ years of experience in a quota-carrying direct sales role, with a strong track record of attainment
Demonstrated experience selling fraud, risk, identity verification, or adjacent fintech solutions to technical and business buyers.
Proven ability to drive new business and expansion revenue in a quota-carrying role.
Experience navigating multi-stakeholder sales cycles and building consensus across technical, product, and executive audiences.
Strong customer discovery and value-based selling skills, with the ability to translate complex problems into clear business outcomes.
Highly collaborative mindset with experience interest in pod-based or cross-functional sales models.
Self-starting approach with the ability to anticipate challenges, and move deals forward independently.
Strong pipeline management, forecasting discipline, and comfort operating in fast-paced, growth-oriented environments.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n\n\nAbout the team\n\nThe Product Sales team at Plaid is a specialist, solutions-focused sales organization responsible for driving adoption and growth of Plaid’s emerging products across both new and existing customers. This team plays a critical role in scaling products, translating customer needs into commercial opportunities, and accelerating Plaid’s next phase of growth through consultative, value-driven selling.\n\n\n\nAbout the role\n\nIn this role, you will own the full sales cycle for Plaid’s Fraud solutions, driving new business and expansion within existing customers. You will act as a subject matter expert across fraud, risk, and identity verification, partnering closely with Account Management, Product, and Go-To-Market teams to identify high-impact use cases and deliver measurable customer value.This role is ideal for a self-starting seller who operates with ownership, thinks ahead, anticipates risk, and takes proactive action, while embracing a collaborative, win-as-a-team approach with fellow sellers and cross-functional partners.\n\n\n\nResponsibilities\n\n - Own new business and expansion revenue for Plaid’s Fraud and Identity solutions across a defined territory.\n\n - Build deep customer relationships and clearly articulate the business value and impact of Plaid’s solutions.\n\n - Execute end-to-end sales cycles, from discovery and pipeline generation through negotiation and close.\n\n - Go deep and wide within customer and prospect accounts to uncover use cases, build champions, and drive adoption.\n\n - Partner closely with Sales Development, Account Management, and cross-functional account pod members to win as a team.\n\n - Act as a subject matter expert in fraud, risk, and identity verification, bringing market insight into customer conversations.\n\n - Proactively identify and mitigate deal and customer risks to keep opportunities moving forward.\n\n - Maintain accurate pipeline management and forecasting to support predictable revenue outcomes.\n\n\n\nQualifications\n\n - 7+ years of experience in a quota-carrying direct sales role, with a strong track record of attainment\n\n - Demonstrated experience selling fraud, risk, identity verification, or adjacent fintech solutions to technical and business buyers.\n\n - Proven ability to drive new business and expansion revenue in a quota-carrying role.\n\n - Experience navigating multi-stakeholder sales cycles and building consensus across technical, product, and executive audiences.\n\n - Strong customer discovery and value-based selling skills, with the ability to translate complex problems into clear business outcomes.\n\n - Highly collaborative mindset with experience interest in pod-based or cross-functional sales models.\n\n - Self-starting approach with the ability to anticipate challenges, and move deals forward independently.\n\n - Strong pipeline management, forecasting discipline, and comfort operating in fast-paced, growth-oriented environments.\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"3ae255af-4b60-4fa5-86bb-3e813df3e27b","title":"Senior Financial Analyst, Corporate Finance and Strategy","department":"All Departments","team":"Finance","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-06-10T14:52:20.283+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/3ae255af-4b60-4fa5-86bb-3e813df3e27b","applyUrl":"https://jobs.ashbyhq.com/plaid/3ae255af-4b60-4fa5-86bb-3e813df3e27b/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
We are looking for a Senior Financial Analyst to join the Corporate Finance team. This is the strategic, externally-oriented arm of the team — covering the board process, long range planning, capital structure, SBC and equity modeling, and enterprise-level financial strategy. You will partner closely with the CFO, Leadership, the Board, Corp Dev, and Accounting on the decisions that shape Plaid’s long-term financial trajectory.
What excites us:
5+ years of work experience including financial planning & analysis, corporate finance, investment banking, private equity, strategic finance, or management consulting — ideally with tech, SaaS, or fintech exposure.
Advanced financial modeling skills, with hands-on experience building long range, scenario/sensitivity, or valuation models.
Strong command of consolidated financial statements, key SaaS / fintech operating metrics, and external benchmarking.
Excellent communication and storytelling skills — able to move fluidly between granular model detail and an executive-level narrative for senior leaders and the Board.
Proven ability to partner cross-functionally and distill complex, ambiguous topics into structured frameworks and clear recommendations.
Proactive self-starter with intellectual curiosity, a can-do attitude, and the ability to thrive in a high-autonomy, fast-paced environment.
Passion for leveraging AI, automation, and systems thinking to drive operational excellence, improve financial processes, and build scalable planning and decision report frameworks.
What excites you:
Own components of Plaid’s 3–5 year long range plan — model design, scenario analysis, and translation of company strategy into financial targets.
Partner on end-to-end PMO of the quarterly Board process, including framework development, narrative ownership, materials build, and Q&A management.
Build and operationalize SBC and equity modeling, incorporating HC growth, grant cadence, forfeitures, and refresh cycles — and tie SBC into the path to GAAP profitability, EBITDA, and margin analysis.
Lead consolidated cash flow forecasting and contingency / management reserve strategy, and run total company forecast reviews against company targets.
Drive external benchmarking against peer companies on key financial and non-financial metrics, and build the analytical foundations that inform long-term capital and operating decisions.
Partner with Corp Dev on capital raise activities, including pro-forma reporting, forecasting, and capital structure analysis.
Perform ad hoc analyses that influence long-term business planning and decision-making.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nWe are looking for a Senior Financial Analyst to join the Corporate Finance team. This is the strategic, externally-oriented arm of the team — covering the board process, long range planning, capital structure, SBC and equity modeling, and enterprise-level financial strategy. You will partner closely with the CFO, Leadership, the Board, Corp Dev, and Accounting on the decisions that shape Plaid’s long-term financial trajectory.\n\n\n\nWhat excites us:\n\n - 5+ years of work experience including financial planning & analysis, corporate finance, investment banking, private equity, strategic finance, or management consulting — ideally with tech, SaaS, or fintech exposure.\n\n - Advanced financial modeling skills, with hands-on experience building long range, scenario/sensitivity, or valuation models.\n\n - Strong command of consolidated financial statements, key SaaS / fintech operating metrics, and external benchmarking.\n\n - Excellent communication and storytelling skills — able to move fluidly between granular model detail and an executive-level narrative for senior leaders and the Board.\n\n - Proven ability to partner cross-functionally and distill complex, ambiguous topics into structured frameworks and clear recommendations.\n\n - Proactive self-starter with intellectual curiosity, a can-do attitude, and the ability to thrive in a high-autonomy, fast-paced environment.\n\n - Passion for leveraging AI, automation, and systems thinking to drive operational excellence, improve financial processes, and build scalable planning and decision report frameworks.\n\n\n\nWhat excites you:\n\n - Own components of Plaid’s 3–5 year long range plan — model design, scenario analysis, and translation of company strategy into financial targets.\n\n - Partner on end-to-end PMO of the quarterly Board process, including framework development, narrative ownership, materials build, and Q&A management.\n\n - Build and operationalize SBC and equity modeling, incorporating HC growth, grant cadence, forfeitures, and refresh cycles — and tie SBC into the path to GAAP profitability, EBITDA, and margin analysis.\n\n - Lead consolidated cash flow forecasting and contingency / management reserve strategy, and run total company forecast reviews against company targets.\n\n - Drive external benchmarking against peer companies on key financial and non-financial metrics, and build the analytical foundations that inform long-term capital and operating decisions.\n\n - Partner with Corp Dev on capital raise activities, including pro-forma reporting, forecasting, and capital structure analysis.\n\n - Perform ad hoc analyses that influence long-term business planning and decision-making.\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"3b205208-b07b-4acd-8abc-09f0fd0f88f1","title":"Engineering Manager, AI Applications","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-06-15T23:18:08.454+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/3b205208-b07b-4acd-8abc-09f0fd0f88f1","applyUrl":"https://jobs.ashbyhq.com/plaid/3b205208-b07b-4acd-8abc-09f0fd0f88f1/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
AI and intelligent systems are driving the fifth paradigm shift, following previous technological revolutions like mainframes, personal computers, the internet, and mobile devices.
We believe, in the foreseeable future, AI will revolutionize the FinTech industry - from how consumers understand and manage their finances, to how developers build applications and how all companies operate. The fintech industry landscape will undergo a fundamental reshape.
Plaid in the FinTech AI Ecosystem
Plaid is uniquely positioned to become the financial data and insights backbone for AI applications and platforms in this evolving ecosystem.
We believe consumers should be able to understand and manage their financial life through conversational AI interfaces using natural language. We believe consumers should have peace of mind with a trustworthy consent and authorization manager when agents shop for them. We believe identity verification and financial fraud prevention in AI-powered products should feel seamless and embedded for the end users. The list goes on.
The most important AI companies, major fintechs, and customer agent platforms are actively trying to integrate Plaid into AI-powered products and solutions they build.
Plaid’s AI-powered Experiences for Customers
The explosive growth in model intelligence and increasing relevance for enterprise tasks offer a unique opportunity for Plaid to rethink from the ground up how we operate and interact with our customers for the most optimal experience.
Our early experiments in building AI agents for customer experience are paying off with huge business value. For example, our homegrown AI-powered customer support agents resolve a significant proportion of customer questions and issues within seconds, which would otherwise have required humans hours to work on.
This is just the beginning and there is so much more we could do.
The AI Applications Team
You will have the opportunity to lead this newly formed team that is dedicated to rapidly scaling our successful bets so far, and grow with the team in our quest to accelerate Plaid’s transformation into an AI-first company.
Responsibilities
You will lead a team of 4 engineers, ranging from junior to staff, developing them through clear goal setting, coaching, and feedback
You will define and drive the long-term strategy and manage execution on the team, in close partnership with technical and product leaders across Plaid
Have a front row seat to all the latest industry developments. Over time, with the skills and experience you develop and hone on this team, you can become an influential voice in defining where AI <> Fintech will be heading longer term.
You will work with your team to:
Lead projects that enable and scale our business with our largest AI customers and partners, starting with personal finance use cases and expanding into many others; examples include:
Develop and evolve the preferred integration pattern for Plaid with AI providers - from API adaptations to building the official Plaid MCP Servers, and beyond
Redefine how Plaid’s consumer link experience embed into conversational interfaces in the most seamless way
Architect the trust layer for the future of agentic commerce that will become the industry standard
Scale and extend our existing successful bets on AI-powered customer experience; examples include:
Make the next step-function improvement in our homegrown customer support agent - land our multi-turn and multi-agent system that powers a truly delightful experience for our customers; define how to scalably run offline evaluation for complex multi-turn open-ended tasks; research and prototype how Human-In-The-Loop Reinforcement Learning (RLHF) can power an insights flywheel; pioneer the architecture for customer-specific long-term memory, etc.
Extend our agentic system to support other critical parts of the customer journey, starting with areas with the highest ROI - top-of-funnel product recommendation, customer onboarding and risk diligence, customer activation and assistance for faster productionization, as well as upselling and cross-selling of Plaid products.
Qualifications
Must-haves:
8+ years of industry experience, that includes time as a Staff-level engineer before transitioning into management.
1+ years of engineering management experience
Hands-on experience working with LLMs to build products and shipping them to product with iterating with real user feedback - including but not limited to:
Prompt engineering
Fine-tuning
Retrieval augmented generation (RAG)
Semantic search - vector database and embedding models
Agent orchestration framework
Evaluation and monitoring framework of open-ended tasks
Streaming and SSE
Common UX and design patterns for GenAI-powered products
Ability to deeply understand customer and user needs through user research and rapid experimentation - be your own technical PM
Track record of building and growing high performing engineering teams (either as an engineer or a manager).
Ability to balance divergent thinking (exploring possibilities) with convergent thinking (evaluating feasibility), which is critical for driving 0 ->1 projects
Extremely curious and passionate about working in GenAI applications space
Nice to have:
Experience training and/or serving ML models in production, or fine-tuning LLMs for domain-specific use cases
Comfortable operating in privacy/PII-sensitive environments and applying compliance mitigations
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nAI and intelligent systems are driving the fifth paradigm shift, following previous technological revolutions like mainframes, personal computers, the internet, and mobile devices.\n\n\n\nWe believe, in the foreseeable future, AI will revolutionize the FinTech industry - from how consumers understand and manage their finances, to how developers build applications and how all companies operate. The fintech industry landscape will undergo a fundamental reshape.\n\n\n\n\nPlaid in the FinTech AI Ecosystem\n\nPlaid is uniquely positioned to become the financial data and insights backbone for AI applications and platforms in this evolving ecosystem.\n\n\n\nWe believe consumers should be able to understand and manage their financial life through conversational AI interfaces using natural language. We believe consumers should have peace of mind with a trustworthy consent and authorization manager when agents shop for them. We believe identity verification and financial fraud prevention in AI-powered products should feel seamless and embedded for the end users. The list goes on.\n\n\n\nThe most important AI companies, major fintechs, and customer agent platforms are actively trying to integrate Plaid into AI-powered products and solutions they build.\n\n\n\n\nPlaid’s AI-powered Experiences for Customers\n\nThe explosive growth in model intelligence and increasing relevance for enterprise tasks offer a unique opportunity for Plaid to rethink from the ground up how we operate and interact with our customers for the most optimal experience.\n\n\n\nOur early experiments in building AI agents for customer experience are paying off with huge business value. For example, our homegrown AI-powered customer support agents resolve a significant proportion of customer questions and issues within seconds, which would otherwise have required humans hours to work on.\n\n\n\nThis is just the beginning and there is so much more we could do.\n\n\n\n\nThe AI Applications Team\n\nYou will have the opportunity to lead this newly formed team that is dedicated to rapidly scaling our successful bets so far, and grow with the team in our quest to accelerate Plaid’s transformation into an AI-first company.\n\n\n\nResponsibilities\n\n - You will lead a team of 4 engineers, ranging from junior to staff, developing them through clear goal setting, coaching, and feedback\n\n - You will define and drive the long-term strategy and manage execution on the team, in close partnership with technical and product leaders across Plaid\n\n - Have a front row seat to all the latest industry developments. Over time, with the skills and experience you develop and hone on this team, you can become an influential voice in defining where AI <> Fintech will be heading longer term.\n\n\n\nYou will work with your team to:\n\n - Lead projects that enable and scale our business with our largest AI customers and partners, starting with personal finance use cases and expanding into many others; examples include:\n \n - Develop and evolve the preferred integration pattern for Plaid with AI providers - from API adaptations to building the official Plaid MCP Servers, and beyond\n \n - Redefine how Plaid’s consumer link experience embed into conversational interfaces in the most seamless way\n \n - Architect the trust layer for the future of agentic commerce that will become the industry standard\n\n - Scale and extend our existing successful bets on AI-powered customer experience; examples include:\n \n - Make the next step-function improvement in our homegrown customer support agent - land our multi-turn and multi-agent system that powers a truly delightful experience for our customers; define how to scalably run offline evaluation for complex multi-turn open-ended tasks; research and prototype how Human-In-The-Loop Reinforcement Learning (RLHF) can power an insights flywheel; pioneer the architecture for customer-specific long-term memory, etc.\n \n - Extend our agentic system to support other critical parts of the customer journey, starting with areas with the highest ROI - top-of-funnel product recommendation, customer onboarding and risk diligence, customer activation and assistance for faster productionization, as well as upselling and cross-selling of Plaid products.\n\n\n\nQualifications\n\nMust-haves:\n\n - 8+ years of industry experience, that includes time as a Staff-level engineer before transitioning into management.\n\n - 1+ years of engineering management experience\n\n - Hands-on experience working with LLMs to build products and shipping them to product with iterating with real user feedback - including but not limited to:\n \n - Prompt engineering\n \n - Fine-tuning\n \n - Retrieval augmented generation (RAG)\n \n - Semantic search - vector database and embedding models\n \n - Agent orchestration framework\n \n - Evaluation and monitoring framework of open-ended tasks\n \n - Streaming and SSE\n \n - Common UX and design patterns for GenAI-powered products\n\n - Ability to deeply understand customer and user needs through user research and rapid experimentation - be your own technical PM\n\n - Track record of building and growing high performing engineering teams (either as an engineer or a manager).\n\n - Ability to balance divergent thinking (exploring possibilities) with convergent thinking (evaluating feasibility), which is critical for driving 0 ->1 projects\n\n - Extremely curious and passionate about working in GenAI applications space\n\nNice to have:\n\n - Experience training and/or serving ML models in production, or fine-tuning LLMs for domain-specific use cases\n\n - Comfortable operating in privacy/PII-sensitive environments and applying compliance mitigations\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"3f7a4b9f-50b9-4adf-8475-4a4e6b8f0893","title":"Senior Software Engineer - AI Tooling","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-07-10T20:44:22.290+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/3f7a4b9f-50b9-4adf-8475-4a4e6b8f0893","applyUrl":"https://jobs.ashbyhq.com/plaid/3f7a4b9f-50b9-4adf-8475-4a4e6b8f0893/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Team:
Plaid is becoming an AI-first company, and Intelligent Tooling builds internal platforms and tools to lead the transformation. Our biggest opportunity isn't just better tools for engineers, it's extending AI-native internal tooling to the rest of Plaid. Tools built for engineers assume things non-engineers don't have: local toolchains, monorepos, engineer credentials, PR-based workflows. That mismatch means Ops, Support, and other teams can't easily inherit what we build for engineering. They need their own path and we're building that path.
Role:
As a Senior Software Engineer on Intelligent Tooling, you will build and operate internal systems that empower non engineering teams to automate their workflows with AI. You will own the product and platform layer for internal tools, including the constraints and infrastructure that keep those tools safe and maintainable.
There's no existing playbook for this at Plaid. You will define what the right non-eng AI surface looks like, ship its first durable versions, and partner closely with internal users to make sure it solves real problems. You will act as the engineering point of contact embedded with non-engineering teams, running discovery and translating their operational needs into shipped software. What you build here becomes how non-engineering teams at Plaid work with AI.
Responsibilities:
Design, build, and operate internal tools and platform capabilities for high-leverage non-engineering workflows
Translate ambiguous internal pain points into simple, durable software products
Define platform constraints for auth, runtime, storage, deployment, and maintenance so internal tools are safe for broader use
Build with strong product judgment, balancing flexibility with clear boundaries between what belongs in Retool, Scaffold, and a new AI-native internal tool surface
Partner with Security, Infrastructure, and internal stakeholder teams to ship systems that are reliable in production
Own systems end-to-end, including implementation, rollout, support, and iterative improvement
Qualifications:
Must have:
5+ years of professional software engineering experience
Strong experience building and operating production systems
Experience building internal tools, platforms, or workflow software
Strong product judgment and communication in ambiguous spaces
Hands-on experience using AI-powered development tools, agents, or automation
Strong builder mindset; comfortable creating the first version of a product surface that does not yet have a clear industry template
Nice to have:
Experience with developer tooling, internal platforms, or infra-adjacent systems
Experience with auth, service accounts, constrained runtimes, or internal security boundaries
Experience building products for non-engineering users
Exposure to agentic workflows, automation, or AI-enabled internal applications
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n\n\nTeam:\n\nPlaid is becoming an AI-first company, and Intelligent Tooling builds internal platforms and tools to lead the transformation. Our biggest opportunity isn't just better tools for engineers, it's extending AI-native internal tooling to the rest of Plaid. Tools built for engineers assume things non-engineers don't have: local toolchains, monorepos, engineer credentials, PR-based workflows. That mismatch means Ops, Support, and other teams can't easily inherit what we build for engineering. They need their own path and we're building that path.\n\n\n\nRole:\n\nAs a Senior Software Engineer on Intelligent Tooling, you will build and operate internal systems that empower non engineering teams to automate their workflows with AI. You will own the product and platform layer for internal tools, including the constraints and infrastructure that keep those tools safe and maintainable.\n\n\n\nThere's no existing playbook for this at Plaid. You will define what the right non-eng AI surface looks like, ship its first durable versions, and partner closely with internal users to make sure it solves real problems. You will act as the engineering point of contact embedded with non-engineering teams, running discovery and translating their operational needs into shipped software. What you build here becomes how non-engineering teams at Plaid work with AI.\n\n\n\nResponsibilities:\n\n - Design, build, and operate internal tools and platform capabilities for high-leverage non-engineering workflows\n\n - Translate ambiguous internal pain points into simple, durable software products\n\n - Define platform constraints for auth, runtime, storage, deployment, and maintenance so internal tools are safe for broader use\n\n - Build with strong product judgment, balancing flexibility with clear boundaries between what belongs in Retool, Scaffold, and a new AI-native internal tool surface\n\n - Partner with Security, Infrastructure, and internal stakeholder teams to ship systems that are reliable in production\n\n - Own systems end-to-end, including implementation, rollout, support, and iterative improvement\n\n\n\nQualifications:\n\nMust have:\n\n - 5+ years of professional software engineering experience\n\n - Strong experience building and operating production systems\n\n - Experience building internal tools, platforms, or workflow software\n\n - Strong product judgment and communication in ambiguous spaces\n\n - Hands-on experience using AI-powered development tools, agents, or automation\n\n - Strong builder mindset; comfortable creating the first version of a product surface that does not yet have a clear industry template\n\n\n\nNice to have:\n\n - Experience with developer tooling, internal platforms, or infra-adjacent systems\n\n - Experience with auth, service accounts, constrained runtimes, or internal security boundaries\n\n - Experience building products for non-engineering users\n\n - Exposure to agentic workflows, automation, or AI-enabled internal applications\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"4069be0e-e939-4c2f-a985-c8c172b179f8","title":"Enterprise Account Executive - Territory Accounts","department":"All Departments","team":"Sales & Account Management","employmentType":"FullTime","location":"Raleigh Office","secondaryLocations":[],"publishedAt":"2026-06-23T15:19:13.293+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/4069be0e-e939-4c2f-a985-c8c172b179f8","applyUrl":"https://jobs.ashbyhq.com/plaid/4069be0e-e939-4c2f-a985-c8c172b179f8/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Our Sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every enterprise can benefit from better financial technology and that many industries that don't currently consider themselves to be fintech, actually are.
You'll be the individual helping us achieve this vision. Your focus will be on generating new enterprise deals and building strong, long-lasting relationships with large companies in North America. You'll be tasked with identifying and closing major deals across verticals across Plaid’s Enterprise segment.
Responsibilities
Identify potential customers and run the end-to-end sales process
Build and maintain relationships with your customers, including their engineering/product teams, and their executives
Partner internally with Plaid’s New Business, Sales Engineering, Commercial, Product, and Leadership team to win deals
Working a fresh territory - building your own book of business by identifying good fit accounts and high value use cases where Plaid can create impact for the customer
Building and maintaining relationships with accounts by going both deep and wide - from executives, to product teams, to developers
Working with our GTM teams to define and execute our GTM strategy
Win as a team — in partnership with outbound sales development rep, account manager, technical account manager, implementation manager, product organization, and other members of your account pod
Qualifications
5+ years of Sales experience at a SaaS company
1+ year of Enterprise Account Executive experience
A strong track record of closing six-figure deals
Strong prospecting, qualifying, and negotiating skills; consultative sales approach with a solution-centric mindset
Experience working with sales development and deploying a territory or vertical-focused revenue strategy
Experience selling technical products that create business value at the executive level
Excitement about understanding one of the more complex solutions in the market
Desire to be overly technical about Plaid’s product & use-cases
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nOur Sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every enterprise can benefit from better financial technology and that many industries that don't currently consider themselves to be fintech, actually are.\n\n \n\nYou'll be the individual helping us achieve this vision. Your focus will be on generating new enterprise deals and building strong, long-lasting relationships with large companies in North America. You'll be tasked with identifying and closing major deals across verticals across Plaid’s Enterprise segment.\n\nResponsibilities\n\n - Identify potential customers and run the end-to-end sales process\n\n - Build and maintain relationships with your customers, including their engineering/product teams, and their executives\n\n - Partner internally with Plaid’s New Business, Sales Engineering, Commercial, Product, and Leadership team to win deals\n\n - Working a fresh territory - building your own book of business by identifying good fit accounts and high value use cases where Plaid can create impact for the customer\n\n - Building and maintaining relationships with accounts by going both deep and wide - from executives, to product teams, to developers\n\n - Working with our GTM teams to define and execute our GTM strategy\n\n - Win as a team — in partnership with outbound sales development rep, account manager, technical account manager, implementation manager, product organization, and other members of your account pod\n\nQualifications\n\n - 5+ years of Sales experience at a SaaS company\n\n - 1+ year of Enterprise Account Executive experience\n\n - A strong track record of closing six-figure deals\n\n - Strong prospecting, qualifying, and negotiating skills; consultative sales approach with a solution-centric mindset\n\n - Experience working with sales development and deploying a territory or vertical-focused revenue strategy\n\n - Experience selling technical products that create business value at the executive level\n\n - Excitement about understanding one of the more complex solutions in the market\n\n - Desire to be overly technical about Plaid’s product & use-cases\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"4117610d-c779-47bc-be34-51291ae6493d","title":"Senior Data Scientist - Network Value (Guard)","department":"All Departments","team":"Data","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98101","addressRegion":"Washington","streetAddress":"TBD","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-07-10T20:18:10.092+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/4117610d-c779-47bc-be34-51291ae6493d","applyUrl":"https://jobs.ashbyhq.com/plaid/4117610d-c779-47bc-be34-51291ae6493d/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The Network Value Data Science team is helping Plaid build an industry-leading fintech consumer network with best-in-class products and user experiences. We are a product analytics team embedded in key product areas across Plaid. We support some of Plaid’s most important OKRs and help execute on product roadmaps. We translate ambiguous product questions into tractable analysis, serve as analytical thought partners throughout the org, identify opportunities to build better products, and champion a data-first decision-making approach everywhere we go.
You’ll be a Senior Data Scientist supporting Guard, a critical user-facing product within Plaid’s Network Value portfolio. In this role, you’ll become a data and analytical thought partner to product managers and engineers, helping drive data-informed product development as the team launches and scales the product from 0 to 1. You’ll translate business questions into analytics projects, perform ad-hoc and strategic analysis, improve visibility into core systems through data modeling and dashboarding, create OKRs and metrics tied to business goals, and support feature ship decisions through experimentation. You’ll also help identify new ways Guard can move top-line outcomes and influence prioritization, roadmapping, and execution across cross-functional partners. This draft follows the structure and emphasis of Plaid’s current Senior Data Scientist, Network Value posting while adapting the product context from Remember Me to Guard.
Champion a data-first approach to decision-making across the organization as Guard is built and scaled, serving as the data and analytical thought partner to product managers, engineers, and cross-functional stakeholders.
Translate ambiguous business and product questions into clear analytics projects and decision frameworks, and perform ad-hoc and strategic analyses to identify opportunities to improve user outcomes and business performance.
Build and maintain data models, dashboards, core metrics, OKRs, and success metrics that improve visibility into Guard performance and quantify progress against business goals.
Design and analyze experiments to support feature launch and iteration decisions, and partner on Airflow- and dbt-powered data pipelines that enable trustworthy analytics and scalable reporting.
Identify novel ways to impact top-line OKRs and influence stakeholders on prioritization, roadmapping, and execution, while exploring ML prototypes and causal inference approaches where they can improve product or decision quality.
5-8+ years of experience as a Data Scientist or in a related analytics or data-focused role
Fintech experience, including experience working with raw fintech data
Experience launching direct-to-consumer products from 0 to 1
Experience with experimentation, ad-hoc analysis, and developing strategic insights
Strong SQL skills and experience creating metrics that drive alignment with stakeholders
Experience building or partnering closely on data pipelines using Airflow and dbt
Strong communication skills and experience partnering cross-functionally with product managers, engineers, and other stakeholders
Experience driving data-driven performance for user-facing products
Track record of identifying novel ways to impact a top-line OKR and influencing stakeholders on prioritization, roadmapping, and/or execution
Experience with causal inference
Experience with machine learning
Python proficiency
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n\nSENIOR DATA SCIENTIST - NETWORK VALUE (GUARD)\n\nThe Network Value Data Science team is helping Plaid build an industry-leading fintech consumer network with best-in-class products and user experiences. We are a product analytics team embedded in key product areas across Plaid. We support some of Plaid’s most important OKRs and help execute on product roadmaps. We translate ambiguous product questions into tractable analysis, serve as analytical thought partners throughout the org, identify opportunities to build better products, and champion a data-first decision-making approach everywhere we go.\n\nYou’ll be a Senior Data Scientist supporting Guard, a critical user-facing product within Plaid’s Network Value portfolio. In this role, you’ll become a data and analytical thought partner to product managers and engineers, helping drive data-informed product development as the team launches and scales the product from 0 to 1. You’ll translate business questions into analytics projects, perform ad-hoc and strategic analysis, improve visibility into core systems through data modeling and dashboarding, create OKRs and metrics tied to business goals, and support feature ship decisions through experimentation. You’ll also help identify new ways Guard can move top-line outcomes and influence prioritization, roadmapping, and execution across cross-functional partners. This draft follows the structure and emphasis of Plaid’s current Senior Data Scientist, Network Value posting while adapting the product context from Remember Me to Guard.\n\n\n\n\nRESPONSIBILITIES\n\n - Champion a data-first approach to decision-making across the organization as Guard is built and scaled, serving as the data and analytical thought partner to product managers, engineers, and cross-functional stakeholders.\n\n - Translate ambiguous business and product questions into clear analytics projects and decision frameworks, and perform ad-hoc and strategic analyses to identify opportunities to improve user outcomes and business performance.\n\n - Build and maintain data models, dashboards, core metrics, OKRs, and success metrics that improve visibility into Guard performance and quantify progress against business goals.\n\n - Design and analyze experiments to support feature launch and iteration decisions, and partner on Airflow- and dbt-powered data pipelines that enable trustworthy analytics and scalable reporting.\n\n - Identify novel ways to impact top-line OKRs and influence stakeholders on prioritization, roadmapping, and execution, while exploring ML prototypes and causal inference approaches where they can improve product or decision quality.\n\n\n\nQUALIFICATIONS\n\n - 5-8+ years of experience as a Data Scientist or in a related analytics or data-focused role\n\n - Fintech experience, including experience working with raw fintech data\n\n - Experience launching direct-to-consumer products from 0 to 1\n\n - Experience with experimentation, ad-hoc analysis, and developing strategic insights\n\n - Strong SQL skills and experience creating metrics that drive alignment with stakeholders\n\n - Experience building or partnering closely on data pipelines using Airflow and dbt\n\n - Strong communication skills and experience partnering cross-functionally with product managers, engineers, and other stakeholders\n\n - Experience driving data-driven performance for user-facing products\n\n - Track record of identifying novel ways to impact a top-line OKR and influencing stakeholders on prioritization, roadmapping, and/or execution\n\n\nNICE TO HAVE\n\n - Experience with causal inference\n\n - Experience with machine learning\n\n - Python proficiency\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"42140c77-be06-40ee-b401-a18ed558d0c6","title":"Engineering Manager - Europe","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"London Office","secondaryLocations":[],"publishedAt":"2026-03-24T11:02:39.891+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"EC2A 2DX","streetAddress":"25 Worship Street, Plaid c/o TechSpace - 4th floor","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/42140c77-be06-40ee-b401-a18ed558d0c6","applyUrl":"https://jobs.ashbyhq.com/plaid/42140c77-be06-40ee-b401-a18ed558d0c6/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid Europe is building Plaid in Europe—the open banking platform that makes international expansion one click away for fintechs who want to scale globally.
We are the only transatlantic open banking provider, uniquely positioned to help fintechs scale globally with a single Plaid integration. Our team localises, scales, and operates the bank connectivity layer that powers payments, underwriting, onboarding, and identity—abstracting fragmented European rails and regulations into a single, reliable platform.
The team owns four core pillars:
- Account-to-Account Payments
- Cash Flow & Income Insights for Credit
- Bank Connectivity Across Europe
- Consumer Experience
This team operates at the intersection of distributed systems, financial infrastructure, and consumer UX. We solve hard problems in payments reliability, data quality, regulatory complexity, and cross-market expansion—enabling fintechs to launch in new countries with minimal additional engineering effort.
We are a high-impact, cross-functional engineering team working closely with US platform teams, GTM, compliance, and operations to make Plaid the default open banking layer for global fintechs operating in Europe.
You will serve as the Engineering Lead for Europe, managing a team of 9+ engineers directly while serving as a member of the small leadership team and working closely with your cross-functional peers.
This is more than just a single-team manager role; it’s the senior-most engineering leader in Europe, operating with a high degree of autonomy and acting as a co-owner of Plaid’s European operations.
Responsibilities
Lead and grow a team of 9+ engineers, from mid-level to Staff, through clear goals, coaching, and direct feedback, building a strong, accountable team culture.
Set and drive the technical and product direction for Plaid in Europe, partnering closely with Product, Design, and business leaders to decide what we build and why.
Work across teams to shape the roadmap, spot high-leverage opportunities, and make clear tradeoffs between speed, risk, and long-term investments.
Go deep on technical design when needed, unblocking complex problems and maintaining a high bar for quality and reliability in production.
Represent engineering in leadership discussions, helping guide business decisions and align European priorities with broader company strategy.
Qualifications
8+ years of industry experience, that includes time as a Staff-level engineer before transitioning into management.
2-3+ years of engineering management experience.
Track record of building and growing strong engineering teams through coaching, clear goal-setting, and raising the talent bar.
Experience owning a production product area and partnering closely with Product and business stakeholders to drive outcomes.
Experience designing and evolving scalable, reliable systems that support real-world products at scale.
Strong technical judgment, with the ability to dive deep into architecture and unblock complex cross-team problems.
[Nice to have] Experience operating in fintech, payments, credit, or other regulated domains.
[Nice to have] Experience leading teams in international or multi-region environments.
[Nice to have] Startup experience/founder experience.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nPlaid Europe is building Plaid in Europe—the open banking platform that makes international expansion one click away for fintechs who want to scale globally.\n\n \n\nWe are the only transatlantic open banking provider, uniquely positioned to help fintechs scale globally with a single Plaid integration. Our team localises, scales, and operates the bank connectivity layer that powers payments, underwriting, onboarding, and identity—abstracting fragmented European rails and regulations into a single, reliable platform.\n\n \n\nThe team owns four core pillars:\n\n- Account-to-Account Payments\n\n- Cash Flow & Income Insights for Credit\n\n- Bank Connectivity Across Europe\n\n- Consumer Experience\n\n \n\nThis team operates at the intersection of distributed systems, financial infrastructure, and consumer UX. We solve hard problems in payments reliability, data quality, regulatory complexity, and cross-market expansion—enabling fintechs to launch in new countries with minimal additional engineering effort.\n\n \n\nWe are a high-impact, cross-functional engineering team working closely with US platform teams, GTM, compliance, and operations to make Plaid the default open banking layer for global fintechs operating in Europe.\n\n \n\nYou will serve as the Engineering Lead for Europe, managing a team of 9+ engineers directly while serving as a member of the small leadership team and working closely with your cross-functional peers.\n\n \n\nThis is more than just a single-team manager role; it’s the senior-most engineering leader in Europe, operating with a high degree of autonomy and acting as a co-owner of Plaid’s European operations.\n\nResponsibilities\n\n - Lead and grow a team of 9+ engineers, from mid-level to Staff, through clear goals, coaching, and direct feedback, building a strong, accountable team culture.\n\n - Set and drive the technical and product direction for Plaid in Europe, partnering closely with Product, Design, and business leaders to decide what we build and why.\n\n - Work across teams to shape the roadmap, spot high-leverage opportunities, and make clear tradeoffs between speed, risk, and long-term investments.\n\n - Go deep on technical design when needed, unblocking complex problems and maintaining a high bar for quality and reliability in production.\n\n - Represent engineering in leadership discussions, helping guide business decisions and align European priorities with broader company strategy.\n\nQualifications\n\n - 8+ years of industry experience, that includes time as a Staff-level engineer before transitioning into management.\n\n - 2-3+ years of engineering management experience.\n\n - Track record of building and growing strong engineering teams through coaching, clear goal-setting, and raising the talent bar.\n\n - Experience owning a production product area and partnering closely with Product and business stakeholders to drive outcomes.\n\n - Experience designing and evolving scalable, reliable systems that support real-world products at scale.\n\n - Strong technical judgment, with the ability to dive deep into architecture and unblock complex cross-team problems.\n\n - [Nice to have] Experience operating in fintech, payments, credit, or other regulated domains.\n\n - [Nice to have] Experience leading teams in international or multi-region environments.\n\n - [Nice to have] Startup experience/founder experience.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"4522d35a-9d8b-4ea8-be35-65cfcdd53157","title":"Strategic Partner Manager, Enterprise Partnerships","department":"All Departments","team":"Partnerships","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-07-13T17:30:59.227+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/4522d35a-9d8b-4ea8-be35-65cfcdd53157","applyUrl":"https://jobs.ashbyhq.com/plaid/4522d35a-9d8b-4ea8-be35-65cfcdd53157/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid’s GTM Partnerships team unlocks “one to many” customer relationships with technology platforms to allow more end customers and consumers to benefit from Plaid’s solutions. Partner Account Managers are aligned with specific revenue segments, in this case supporting our Enterprise partners.
In this role, you'll be the primary point of contact for Enterprise partners with a specific focus on managing our payment partners looking to leverage Plaid in a number of ways from Pay-by-Bank to account funding to KYC. You own the full partner lifecycle: from technical integration and \"first customer live\" milestones to scaling volumes and driving product expansion.
You are a \"corporate athlete\" who thrives in ambiguity: you are just as comfortable diving into technical API specifications with an engineer as you are negotiating commercial terms with a C-suite executive. You will act as the internal quarterback, driving cross-functional work streams across Product, Legal, Engineering, and Marketing to align internal resources with partner needs. Successful candidates bring a blend of commercial prowess, high-level business acumen, and a proven track record of influencing stakeholders without direct authority.
Responsibilities
Partner management: Own all aspects of the partner relationship, including business strategy, product adoption, and long-term growth. Lead the internal/external relationship and act as the partner's primary advocate within Plaid.
Commercial growth and upselling: Drive significant ARR growth by elevating partnerships through key milestones—from integration to scale—and identifying opportunities to sell into additional use cases.
Cross-functional orchestration: Lead complex projects by aligning internal teams (Product, Compliance, Legal, Engineering) behind partner initiatives. You will influence the product roadmap by distilling partner feedback into actionable scaling needs.
Strategic Planning: Build and execute long-term strategic plans (9-12 months out) for a portfolio of accounts, balancing day-to-day operational execution with proactive strategic growth.
Qualifications
4+ years account management experience in a dynamic high-growth environment, and 7+ years of overall work experience.
Proven ability to develop and grow large partner relationships (>$5m++ ARR)
Strong communicator and internal relationship builder, who can collaborate cross-functionally (e.g., with our Product and technical teams) on complex topics
A strong business generalist with strategic mindset to build a holistic partner program in addition to individual partner relationships
Enterprise, regulated industry, and previous B2B technology experience are a strong plus
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nPlaid’s GTM Partnerships team unlocks “one to many” customer relationships with technology platforms to allow more end customers and consumers to benefit from Plaid’s solutions. Partner Account Managers are aligned with specific revenue segments, in this case supporting our Enterprise partners.\n\n\n\nIn this role, you'll be the primary point of contact for Enterprise partners with a specific focus on managing our payment partners looking to leverage Plaid in a number of ways from Pay-by-Bank to account funding to KYC. You own the full partner lifecycle: from technical integration and \"first customer live\" milestones to scaling volumes and driving product expansion.\n\n\n\nYou are a \"corporate athlete\" who thrives in ambiguity: you are just as comfortable diving into technical API specifications with an engineer as you are negotiating commercial terms with a C-suite executive. You will act as the internal quarterback, driving cross-functional work streams across Product, Legal, Engineering, and Marketing to align internal resources with partner needs. Successful candidates bring a blend of commercial prowess, high-level business acumen, and a proven track record of influencing stakeholders without direct authority.\n\n\n\nResponsibilities\n\n - Partner management: Own all aspects of the partner relationship, including business strategy, product adoption, and long-term growth. Lead the internal/external relationship and act as the partner's primary advocate within Plaid.\n\n - Commercial growth and upselling: Drive significant ARR growth by elevating partnerships through key milestones—from integration to scale—and identifying opportunities to sell into additional use cases.\n\n - Cross-functional orchestration: Lead complex projects by aligning internal teams (Product, Compliance, Legal, Engineering) behind partner initiatives. You will influence the product roadmap by distilling partner feedback into actionable scaling needs.\n\n - Strategic Planning: Build and execute long-term strategic plans (9-12 months out) for a portfolio of accounts, balancing day-to-day operational execution with proactive strategic growth.\n\n\n\nQualifications\n\n - 4+ years account management experience in a dynamic high-growth environment, and 7+ years of overall work experience.\n\n - Proven ability to develop and grow large partner relationships (>$5m++ ARR)\n\n - Strong communicator and internal relationship builder, who can collaborate cross-functionally (e.g., with our Product and technical teams) on complex topics\n\n - A strong business generalist with strategic mindset to build a holistic partner program in addition to individual partner relationships\n\n - Enterprise, regulated industry, and previous B2B technology experience are a strong plus\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"48bff24d-1b4c-46dc-8b0c-b2a63eacb75b","title":"Staff Business Analyst - Credit","department":"All Departments","team":"Data","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98101","addressRegion":"Washington","streetAddress":"TBD","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-07-01T08:38:44.179+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/48bff24d-1b4c-46dc-8b0c-b2a63eacb75b","applyUrl":"https://jobs.ashbyhq.com/plaid/48bff24d-1b4c-46dc-8b0c-b2a63eacb75b/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Our Credit team mission is to power access to more affordable credit products. We believe that bank data is the missing piece of the puzzle when it comes to credit. We empower consumers to share data that helps create a more holistic financial picture, and we provide lenders the tools to streamline their credit decisions.
As a Staff Business Analyst on the Credit team, you will build bespoke solutions for customers using cash flow-based insights within credit decisioning.
You will own the process for translating Plaid’s credit insights into practical, hands-on recommendations for lenders. You will work closely with customers and cross-functional partners to help improve adoption of Plaid insight data, shape customer-specific solutions, and serve as a subject matter expert on credit policy implementation.
This role is well suited for someone with deep credit risk expertise who can connect underwriting strategy, data-driven decisioning, and customer needs to drive better lending outcomes.
Own the process for creating hands-on recommendations for incorporating cash flow insights into lending decisions, using best practices for account-level decisioning
Improve customer usage of Plaid insight data through adoption of custom solutions tailored to specific customer needs
Serve as a subject matter expert on Plaid’s credit insights and credit policy implementation in support of Data Science, Engineering, and Go-to-Market teams
Translate lender objectives and credit strategies into actionable decisioning recommendations
Partner cross-functionally to ensure Plaid’s credit solutions are practical, scalable, and impactful for customers
Help customers optimize how they use alternative data across the lending lifecycle
6–10 years of relevant experience in business analysis, credit risk, underwriting, or a related function
Deep understanding of credit risk and the development of underwriting models
Hands-on credit expertise building and maintaining real-world credit policies for lenders
Knowledge of the lending lifecycle and how to optimize each step, including marketing, acquisitions, customer management, and collections or recoveries
Demonstrated ability to make data-driven decisions
Nice to have: experience applying cash flow-based underwriting or alternative data within consumer or SMB lending
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n\nOUR TEAM\n\nOur Credit team mission is to power access to more affordable credit products. We believe that bank data is the missing piece of the puzzle when it comes to credit. We empower consumers to share data that helps create a more holistic financial picture, and we provide lenders the tools to streamline their credit decisions.\n\n\n\nWHAT EXCITES YOU\n\nAs a Staff Business Analyst on the Credit team, you will build bespoke solutions for customers using cash flow-based insights within credit decisioning.\n\nYou will own the process for translating Plaid’s credit insights into practical, hands-on recommendations for lenders. You will work closely with customers and cross-functional partners to help improve adoption of Plaid insight data, shape customer-specific solutions, and serve as a subject matter expert on credit policy implementation.\n\nThis role is well suited for someone with deep credit risk expertise who can connect underwriting strategy, data-driven decisioning, and customer needs to drive better lending outcomes.\n\n\n\n\n\nRESPONSIBILITIES\n\n - Own the process for creating hands-on recommendations for incorporating cash flow insights into lending decisions, using best practices for account-level decisioning\n\n - Improve customer usage of Plaid insight data through adoption of custom solutions tailored to specific customer needs\n\n - Serve as a subject matter expert on Plaid’s credit insights and credit policy implementation in support of Data Science, Engineering, and Go-to-Market teams\n\n - Translate lender objectives and credit strategies into actionable decisioning recommendations\n\n - Partner cross-functionally to ensure Plaid’s credit solutions are practical, scalable, and impactful for customers\n\n - Help customers optimize how they use alternative data across the lending lifecycle\n\n\n\nQUALIFICATIONS\n\n - 6–10 years of relevant experience in business analysis, credit risk, underwriting, or a related function\n\n - Deep understanding of credit risk and the development of underwriting models\n\n - Hands-on credit expertise building and maintaining real-world credit policies for lenders\n\n - Knowledge of the lending lifecycle and how to optimize each step, including marketing, acquisitions, customer management, and collections or recoveries\n\n - Demonstrated ability to make data-driven decisions\n\n - Nice to have: experience applying cash flow-based underwriting or alternative data within consumer or SMB lending\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"4c9bf6fe-47f1-4683-89cc-137f90ff307b","title":"Head of Support","department":"All Departments","team":"Product Support","employmentType":"FullTime","location":"United States","secondaryLocations":[],"publishedAt":"2026-05-18T18:56:36.441+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/4c9bf6fe-47f1-4683-89cc-137f90ff307b","applyUrl":"https://jobs.ashbyhq.com/plaid/4c9bf6fe-47f1-4683-89cc-137f90ff307b/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid sits at the center of digital finance, helping millions of consumers connect their financial accounts to the apps they use every day. Our Support team plays a critical role—delivering fast, high-quality help that resolves issues and helps customers get more from our products.
As Head of Support, you will own our global support strategy and outcomes across customer and consumer support, leading a distributed team that works across channels, products, and industries. You’ll be responsible for uniting our customer and consumer support motions, evolving our Customer Success Package business, and using support as a strategic lever to influence product quality, roadmap, and Plaid’s brand in the market. This is a highly visible role with the opportunity to lead a multimillion-dollar business, shape end-to-end experiences, and build the gold standard for support in fintech.
Responsibilities
Own the global support strategy and outcomes across SLAs, CSAT, revenue, and support quality.
Unite our customer and consumer support teams into a single, high‑performing organization that is a true differentiator for Plaid.
Lead, grow, and coach managers and ICs across regions and time zones; drive performance, calibration, and quality programs at scale.
Manage critical incidents and executive‑level escalations in tight partnership with Product, Engineering, Risk, Compliance, GTM, and CS Ops, including post‑incident reviews and process fixes.
Evolve support operations, tooling, and knowledge management to drive efficiency, deflection, and consistent, high‑quality experiences for customers and consumers.
Own the Customer Success Package business, balancing COGS, revenue, and customer experience
Regularly report on support health and align plans and tradeoffs with Plaid’s executive team and other stakeholders
Qualifications
10+ years in technical/customer support with at least 5+ years leading managers (manager‑of‑managers) in a scaling B2B SaaS or API company.
3+ years running global support operations with measurable improvements in SLAs, CSAT/CES and quality.
Background in fintech, payments, or developer/API platforms operating at significant scale, preferred
Proven success owning support outcomes at scale, including incident management and executive‑level escalations
Deep experience building and leading distributed teams, with strong hiring, coaching, and performance management muscles across regions and time zones.
Strong operational rigor: metrics design, forecasting and capacity planning, process improvement, and support tooling strategy.
Demonstrated ability to partner with GTM, Product, and Engineering to influence roadmaps and improve product quality through support insights.
Experience using AI and building content/deflection programs and quality frameworks.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n \n\nPlaid sits at the center of digital finance, helping millions of consumers connect their financial accounts to the apps they use every day. Our Support team plays a critical role—delivering fast, high-quality help that resolves issues and helps customers get more from our products.\n\n \n\nAs Head of Support, you will own our global support strategy and outcomes across customer and consumer support, leading a distributed team that works across channels, products, and industries. You’ll be responsible for uniting our customer and consumer support motions, evolving our Customer Success Package business, and using support as a strategic lever to influence product quality, roadmap, and Plaid’s brand in the market. This is a highly visible role with the opportunity to lead a multimillion-dollar business, shape end-to-end experiences, and build the gold standard for support in fintech.\n\n \n\nResponsibilities\n\n - Own the global support strategy and outcomes across SLAs, CSAT, revenue, and support quality.\n\n - Unite our customer and consumer support teams into a single, high‑performing organization that is a true differentiator for Plaid.\n\n - Lead, grow, and coach managers and ICs across regions and time zones; drive performance, calibration, and quality programs at scale.\n\n - Manage critical incidents and executive‑level escalations in tight partnership with Product, Engineering, Risk, Compliance, GTM, and CS Ops, including post‑incident reviews and process fixes.\n\n - Evolve support operations, tooling, and knowledge management to drive efficiency, deflection, and consistent, high‑quality experiences for customers and consumers.\n\n - Own the Customer Success Package business, balancing COGS, revenue, and customer experience\n\n - Regularly report on support health and align plans and tradeoffs with Plaid’s executive team and other stakeholders\n\n \n\nQualifications\n\n - 10+ years in technical/customer support with at least 5+ years leading managers (manager‑of‑managers) in a scaling B2B SaaS or API company.\n\n - 3+ years running global support operations with measurable improvements in SLAs, CSAT/CES and quality.\n\n - Background in fintech, payments, or developer/API platforms operating at significant scale, preferred\n\n - Proven success owning support outcomes at scale, including incident management and executive‑level escalations\n\n - Deep experience building and leading distributed teams, with strong hiring, coaching, and performance management muscles across regions and time zones.\n\n - Strong operational rigor: metrics design, forecasting and capacity planning, process improvement, and support tooling strategy.\n\n - Demonstrated ability to partner with GTM, Product, and Engineering to influence roadmaps and improve product quality through support insights.\n\n - Experience using AI and building content/deflection programs and quality frameworks.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"50d40e3b-ed34-470d-b094-71e1555c6f1e","title":"Machine Learning Engineer - (Payment Risk/Fraud) - Embedded Insights","department":"All Departments","team":"Data","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98101","addressRegion":"Washington","streetAddress":"TBD","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-07-06T16:11:50.770+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/50d40e3b-ed34-470d-b094-71e1555c6f1e","applyUrl":"https://jobs.ashbyhq.com/plaid/50d40e3b-ed34-470d-b094-71e1555c6f1e/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The Embedded Insights team supports Plaid’s mission to build a world-class suite of intelligence products. We identify the best opportunities to use machine learning in Plaid products, prove out those opportunities, and collaborate with cross-functional partners to turn them into real world production systems.
As a Machine Learning Engineer on the Embedded Insights team, you will drive machine learning initiatives from concept to production, working across the full model development lifecycle. You will leverage Plaid’s unique datasets to identify high-impact opportunities for machine learning, develop proofs of concept to validate new approaches, and build MVP solutions that demonstrate customer value. Partnering closely with product managers, engineers, and other cross-functional stakeholders, you will embed within product teams to translate successful prototypes into scalable, customer-facing products. As solutions gain traction, you will help expand their reach by optimizing models for new use cases, improving system scalability, and incorporating customer feedback gathered before and after launch. You will also be responsible for maintaining and enhancing existing machine learning systems through feature development, retraining strategies, and robust monitoring frameworks, including metrics, alerts, and dashboards that ensure model performance, reliability, and long-term health.
Responsibilities:
Opportunity to shape Plaid’s future as a company where intelligence products are a core value proposition.
Dive into one of the most unique datasets available in the industry and shape the strategy to leverage its value.
Work across many different areas and learn deeply about the entire Plaid product suite
Build products that empower millions of people to achieve financial freedom and opportunity.
Work closely with customers to ensure products meet their needs and demonstrate true impact.
Join a high ownership team where the greenfield opportunity is extremely high.
Qualifications:
2+ years of experience in machine learning, including deploying machine learning models into real-world, customer facing systems.
Payment risk, fraud or trust & safety experience.
High agency and creativity; experience identifying, defining, and proposing high impact machine learning opportunities.
Ability to analyze large and complex financial datasets to derive insights.
Advanced degree or equivalent work experience in Statistics, Economics, Mathematics, Data Science, or a related field.
Proficiency in SQL, Python, and data visualization/analysis tool.
Ability to clearly communicate complex technical systems and decision making.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThe Embedded Insights team supports Plaid’s mission to build a world-class suite of intelligence products. We identify the best opportunities to use machine learning in Plaid products, prove out those opportunities, and collaborate with cross-functional partners to turn them into real world production systems.\n\nAs a Machine Learning Engineer on the Embedded Insights team, you will drive machine learning initiatives from concept to production, working across the full model development lifecycle. You will leverage Plaid’s unique datasets to identify high-impact opportunities for machine learning, develop proofs of concept to validate new approaches, and build MVP solutions that demonstrate customer value. Partnering closely with product managers, engineers, and other cross-functional stakeholders, you will embed within product teams to translate successful prototypes into scalable, customer-facing products. As solutions gain traction, you will help expand their reach by optimizing models for new use cases, improving system scalability, and incorporating customer feedback gathered before and after launch. You will also be responsible for maintaining and enhancing existing machine learning systems through feature development, retraining strategies, and robust monitoring frameworks, including metrics, alerts, and dashboards that ensure model performance, reliability, and long-term health.\n\nResponsibilities:\n\n - Opportunity to shape Plaid’s future as a company where intelligence products are a core value proposition.\n\n - Dive into one of the most unique datasets available in the industry and shape the strategy to leverage its value.\n\n - Work across many different areas and learn deeply about the entire Plaid product suite\n\n - Build products that empower millions of people to achieve financial freedom and opportunity.\n\n - Work closely with customers to ensure products meet their needs and demonstrate true impact.\n\n - Join a high ownership team where the greenfield opportunity is extremely high.\n\nQualifications:\n\n - 2+ years of experience in machine learning, including deploying machine learning models into real-world, customer facing systems.\n\n - Payment risk, fraud or trust & safety experience.\n\n - High agency and creativity; experience identifying, defining, and proposing high impact machine learning opportunities.\n\n - Ability to analyze large and complex financial datasets to derive insights.\n\n - Advanced degree or equivalent work experience in Statistics, Economics, Mathematics, Data Science, or a related field.\n\n - Proficiency in SQL, Python, and data visualization/analysis tool.\n\n - Ability to clearly communicate complex technical systems and decision making.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"5159cfbb-a402-4ad3-8762-07cd81a5c3c2","title":"FinOps Program Manager","department":"All Departments","team":"Executive","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-05-08T15:19:17.678+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/5159cfbb-a402-4ad3-8762-07cd81a5c3c2","applyUrl":"https://jobs.ashbyhq.com/plaid/5159cfbb-a402-4ad3-8762-07cd81a5c3c2/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The FinOps function is responsible for financial accountability, visibility, and optimization across all engineering-related spend at Plaid. This includes cloud infrastructure, AI/ML and data workloads, third-party SaaS tools, and other technical investments that support Plaid’s products and internal platforms.
The team operates at the intersection of Engineering, Product, and Finance, ensuring that spending decisions are transparent, intentional, and aligned with product strategy and business priorities. Rather than functioning as a cost-control or approval layer, FinOps enables teams to understand, own, and optimize their spend while maintaining engineering velocity.
Responsibilities
Monitors and analyzes engineering spend across cloud, AI/ML, data platforms, and SaaS, identifying trends, anomalies, and optimization opportunities.
Builds and maintains forecasts for engineering spend, partnering with Finance and engineering leaders to understand drivers, assumptions, and risks.
Partners with engineering, product, and TPMs to incorporate cost considerations into roadmaps, architectural decisions, and execution plans.
Leads cost optimization initiatives, such as rightsizing, commitment strategies, and workload efficiency improvements, in collaboration with engineering owners.
Creates and maintains dashboards and reporting that make spend understandable and actionable for both engineers and executives.
Implements FinOps practices and processes, including showback/chargeback models, unit economics, and cost ownership frameworks.
Partners on tooling and automation, working with data and engineering teams to improve cost visibility, forecasting accuracy, and operational efficiency.
Drives alignment and behavior change, helping teams balance cost, performance, reliability, and velocity through data-driven decision making.
Requirements
6–10+ years of relevant experience working at the intersection of engineering, infrastructure, data, or finance in a cloud-native or SaaS environment.
Proven experience partnering closely with engineering teams to influence decisions involving cloud infrastructure, data platforms, AI/ML workloads, or SaaS spend.
Working understanding of modern cloud-native architectures, including core components such as compute, storage, networking, data pipelines, and managed services—enough to engage credibly with engineers on design, tradeoffs, and cost drivers.
Strong foundation in cost analysis, forecasting, budgeting, and variance management, with the ability to translate data into clear, actionable insights.
Comfort working directly with data, including writing SQL (or effectively using AI-assisted tools to do so) to explore datasets, validate assumptions, and answer ad hoc questions.
Experience building clear, high-quality dashboards and BI artifacts that are not only accurate, but intuitive and delightful for engineers and leaders to use.
Demonstrated success driving adoption and behavior change—embedding cost awareness into day-to-day engineering workflows, not just producing reports.
Experience owning and delivering cross-functional programs end-to-end, often without direct authority or a dedicated team.
Familiarity with FinOps principles and practices (e.g., shared ownership, showback/chargeback, unit economics, optimization strategies).
Strong communication skills, with the ability to tailor complex technical and financial concepts for engineering, finance, and executive audiences.
Nice to Haves
Hands-on familiarity with cloud cost management tools (e.g., AWS Cost Explorer, GCP Billing, Azure Cost Management, CloudHealth, Cloudability, or similar).
Experience working with or supporting data platforms and AI/ML workloads, including understanding cost drivers for batch processing, streaming, storage, and model training/inference.
Exposure to showback/chargeback models, cost allocation strategies, or product-level unit economics.
Experience improving data models or pipelines that support analytics, reporting, or financial attribution.
Familiarity with BI tools such as Mode, Tableau, Looker, or similar—and a strong eye for dashboard usability and design.
Background in a technical role (e.g., engineering, TPM, infra, data, or engineering operations) before moving into a more cross-functional or business-oriented position.
Experience operating in a high-growth or rapidly scaling environment, where cost structures and investment priorities are evolving quickly.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThe FinOps function is responsible for financial accountability, visibility, and optimization across all engineering-related spend at Plaid. This includes cloud infrastructure, AI/ML and data workloads, third-party SaaS tools, and other technical investments that support Plaid’s products and internal platforms.\n\n \n\nThe team operates at the intersection of Engineering, Product, and Finance, ensuring that spending decisions are transparent, intentional, and aligned with product strategy and business priorities. Rather than functioning as a cost-control or approval layer, FinOps enables teams to understand, own, and optimize their spend while maintaining engineering velocity.\n\nResponsibilities\n\n - Monitors and analyzes engineering spend across cloud, AI/ML, data platforms, and SaaS, identifying trends, anomalies, and optimization opportunities.\n\n - Builds and maintains forecasts for engineering spend, partnering with Finance and engineering leaders to understand drivers, assumptions, and risks.\n\n - Partners with engineering, product, and TPMs to incorporate cost considerations into roadmaps, architectural decisions, and execution plans.\n\n - Leads cost optimization initiatives, such as rightsizing, commitment strategies, and workload efficiency improvements, in collaboration with engineering owners.\n\n - Creates and maintains dashboards and reporting that make spend understandable and actionable for both engineers and executives.\n\n - Implements FinOps practices and processes, including showback/chargeback models, unit economics, and cost ownership frameworks.\n\n - Partners on tooling and automation, working with data and engineering teams to improve cost visibility, forecasting accuracy, and operational efficiency.\n\n - Drives alignment and behavior change, helping teams balance cost, performance, reliability, and velocity through data-driven decision making.\n\nRequirements\n\n - 6–10+ years of relevant experience working at the intersection of engineering, infrastructure, data, or finance in a cloud-native or SaaS environment.\n\n - Proven experience partnering closely with engineering teams to influence decisions involving cloud infrastructure, data platforms, AI/ML workloads, or SaaS spend.\n\n - Working understanding of modern cloud-native architectures, including core components such as compute, storage, networking, data pipelines, and managed services—enough to engage credibly with engineers on design, tradeoffs, and cost drivers.\n\n - Strong foundation in cost analysis, forecasting, budgeting, and variance management, with the ability to translate data into clear, actionable insights.\n\n - Comfort working directly with data, including writing SQL (or effectively using AI-assisted tools to do so) to explore datasets, validate assumptions, and answer ad hoc questions.\n\n - Experience building clear, high-quality dashboards and BI artifacts that are not only accurate, but intuitive and delightful for engineers and leaders to use.\n\n - Demonstrated success driving adoption and behavior change—embedding cost awareness into day-to-day engineering workflows, not just producing reports.\n\n - Experience owning and delivering cross-functional programs end-to-end, often without direct authority or a dedicated team.\n\n - Familiarity with FinOps principles and practices (e.g., shared ownership, showback/chargeback, unit economics, optimization strategies).\n\n - Strong communication skills, with the ability to tailor complex technical and financial concepts for engineering, finance, and executive audiences.\n\nNice to Haves\n\n - Hands-on familiarity with cloud cost management tools (e.g., AWS Cost Explorer, GCP Billing, Azure Cost Management, CloudHealth, Cloudability, or similar).\n\n - Experience working with or supporting data platforms and AI/ML workloads, including understanding cost drivers for batch processing, streaming, storage, and model training/inference.\n\n - Exposure to showback/chargeback models, cost allocation strategies, or product-level unit economics.\n\n - Experience improving data models or pipelines that support analytics, reporting, or financial attribution.\n\n - Familiarity with BI tools such as Mode, Tableau, Looker, or similar—and a strong eye for dashboard usability and design.\n\n - Background in a technical role (e.g., engineering, TPM, infra, data, or engineering operations) before moving into a more cross-functional or business-oriented position.\n\n - Experience operating in a high-growth or rapidly scaling environment, where cost structures and investment priorities are evolving quickly.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"51d7f702-e76c-4305-b3d4-50d270ec7d1c","title":"Senior Software Engineer, Backend ","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-05-04T19:52:17.010+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/51d7f702-e76c-4305-b3d4-50d270ec7d1c","applyUrl":"https://jobs.ashbyhq.com/plaid/51d7f702-e76c-4305-b3d4-50d270ec7d1c/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Software Engineer, you will design and build the systems that power how millions of people connect to their finances. You will work across the stack, from reliable backend services and APIs to intuitive applications that bring those systems to life. You will collaborate with engineers, product managers, and designers to ship products that make financial services more accessible and transparent. At Plaid, engineers take ownership early, grow quickly, and see their work reach millions of users.
Responsibilities:
Design & Development: Build and maintain backend services with a focus on performance, reliability and scalability.
Collaboration: Work closely with product managers and other stakeholders to define and implement new features that meet product and customer needs.
Code Quality: Write clean, maintainable and efficient code.
Testing & Debugging: Develop automated tests to ensure the quality and reliability of the codebase. Troubleshoot and resolve issues.
Engage in hands-on coding and architectural design, setting and maintaining high technical standards for a high performing team.
Grow the team via mentorship and leadership, reviewing technical documents and code changes.
Qualifications:
5+ years of experience with extensive experience in software engineering with a proven track record of shipping successful projects.
Experience with MySQL or other relational databases.
Experience working with microservices.
Excellent coding, testing, and system design skills.
Prior experience with cross functional collaboration, communication and project management skills.
Demonstrated leadership skills and the ability to mentor and guide junior engineers.
Ability to work with operations, product, design, and data science.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nPlaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Software Engineer, you will design and build the systems that power how millions of people connect to their finances. You will work across the stack, from reliable backend services and APIs to intuitive applications that bring those systems to life. You will collaborate with engineers, product managers, and designers to ship products that make financial services more accessible and transparent. At Plaid, engineers take ownership early, grow quickly, and see their work reach millions of users.\n\nResponsibilities:\n\n - Design & Development: Build and maintain backend services with a focus on performance, reliability and scalability.\n\n - Collaboration: Work closely with product managers and other stakeholders to define and implement new features that meet product and customer needs.\n\n - Code Quality: Write clean, maintainable and efficient code.\n\n - Testing & Debugging: Develop automated tests to ensure the quality and reliability of the codebase. Troubleshoot and resolve issues.\n\n - Engage in hands-on coding and architectural design, setting and maintaining high technical standards for a high performing team.\n\n - Grow the team via mentorship and leadership, reviewing technical documents and code changes.\n\nQualifications:\n\n - 5+ years of experience with extensive experience in software engineering with a proven track record of shipping successful projects.\n\n - Experience with MySQL or other relational databases.\n\n - Experience working with microservices.\n\n - Excellent coding, testing, and system design skills.\n\n - Prior experience with cross functional collaboration, communication and project management skills.\n\n - Demonstrated leadership skills and the ability to mentor and guide junior engineers.\n\n - Ability to work with operations, product, design, and data science.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"54f2a4e0-44aa-41a2-b3ac-2f930411eb9b","title":"Named Account Manager, Enterprise","department":"All Departments","team":"Sales & Account Management","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-05-18T19:59:05.657+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/54f2a4e0-44aa-41a2-b3ac-2f930411eb9b","applyUrl":"https://jobs.ashbyhq.com/plaid/54f2a4e0-44aa-41a2-b3ac-2f930411eb9b/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
As an Account Manager on our Enterprise team, you’ll own and grow relationships with a portfolio of Plaid’s largest and most strategic customers. You’ll serve as a trusted advisor, commercial partner, and cross-functional leader—helping customers maximize the value of Plaid while driving long-term growth for both our customers and Plaid.
You’ll operate at the intersection of relationship management, commercial strategy, and product solutioning, partnering closely with Sales, Product, Engineering, and Support teams to deliver exceptional customer outcomes
Responsibilities
Manage and grow a portfolio of Plaid’s largest enterprise customers, typically spanning 10-15 accounts depending on complexity and scope
Build trusted relationships with executive sponsors, decision-makers, influencers, and day-to-day operators across customer organizations
Drive customer adoption, engagement, retention, and growth by aligning Plaid solutions to customer business goals and use cases
Lead commercial conversations including renewals, expansions, strategic partnership discussions, and account planning
Identify and execute on growth opportunities in partnership with Account Executives and cross-functional teams
Act as a strategic consultant to customers by delivering industry insights, product guidance, and data-driven recommendations
Lead key customer initiatives including business reviews, operational checkpoints, product launches, and technical escalations
Develop account strategies that balance short-term execution with long-term customer growth and success
Partner closely with internal teams including Sales, Solutions Engineering, Product, Engineering, Support, and Legal to drive successful outcomes
Advocate for customers internally by sharing feedback, surfacing market insights, and influencing product direction
Qualifications
7+ years of experience in a client-facing commercial role such as Account Management, Strategic Partnerships, Consulting or Business Development
Demonstrated success managing and growing enterprise customer relationships in a fast-paced environment
Previous B2B technology experience is a strong plus
Strong commercial acumen with experience driving renewals, expansions, and strategic customer outcomes
Proven ability to navigate complex organizations and influence stakeholders at all levels, including executive leadership
Experience partnering cross-functionally with Sales, Product, Engineering, and Support teams
Strong problem-solving and strategic thinking skills with the ability to manage multiple priorities simultaneously
Excellent communication, presentation, and relationship management skills
Ability to quickly learn technical concepts and understand complex product ecosystems
High degree of ownership, curiosity, adaptability, and customer empathy
Experience working with B2B technology, fintech, API infrastructure, payments, or financial services products (preferred)
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nAs an Account Manager on our Enterprise team, you’ll own and grow relationships with a portfolio of Plaid’s largest and most strategic customers. You’ll serve as a trusted advisor, commercial partner, and cross-functional leader—helping customers maximize the value of Plaid while driving long-term growth for both our customers and Plaid.\n\n\n\nYou’ll operate at the intersection of relationship management, commercial strategy, and product solutioning, partnering closely with Sales, Product, Engineering, and Support teams to deliver exceptional customer outcomes\n\n\n\nResponsibilities\n\n - Manage and grow a portfolio of Plaid’s largest enterprise customers, typically spanning 10-15 accounts depending on complexity and scope\n\n - Build trusted relationships with executive sponsors, decision-makers, influencers, and day-to-day operators across customer organizations\n\n - Drive customer adoption, engagement, retention, and growth by aligning Plaid solutions to customer business goals and use cases\n\n - Lead commercial conversations including renewals, expansions, strategic partnership discussions, and account planning\n\n - Identify and execute on growth opportunities in partnership with Account Executives and cross-functional teams\n\n - Act as a strategic consultant to customers by delivering industry insights, product guidance, and data-driven recommendations\n\n - Lead key customer initiatives including business reviews, operational checkpoints, product launches, and technical escalations\n\n - Develop account strategies that balance short-term execution with long-term customer growth and success\n\n - Partner closely with internal teams including Sales, Solutions Engineering, Product, Engineering, Support, and Legal to drive successful outcomes\n\n - Advocate for customers internally by sharing feedback, surfacing market insights, and influencing product direction\n\nQualifications\n\n - 7+ years of experience in a client-facing commercial role such as Account Management, Strategic Partnerships, Consulting or Business Development\n\n - Demonstrated success managing and growing enterprise customer relationships in a fast-paced environment\n\n - Previous B2B technology experience is a strong plus\n\n - Strong commercial acumen with experience driving renewals, expansions, and strategic customer outcomes\n\n - Proven ability to navigate complex organizations and influence stakeholders at all levels, including executive leadership\n\n - Experience partnering cross-functionally with Sales, Product, Engineering, and Support teams\n\n - Strong problem-solving and strategic thinking skills with the ability to manage multiple priorities simultaneously\n\n - Excellent communication, presentation, and relationship management skills\n\n - Ability to quickly learn technical concepts and understand complex product ecosystems\n\n - High degree of ownership, curiosity, adaptability, and customer empathy\n\n - Experience working with B2B technology, fintech, API infrastructure, payments, or financial services products (preferred)\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"5553b27d-cb96-43c1-b4a7-1168f81ea77c","title":"Manager, Sales Development - Outbound","department":"All Departments","team":"New Business","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-05-22T14:36:36.056+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/5553b27d-cb96-43c1-b4a7-1168f81ea77c","applyUrl":"https://jobs.ashbyhq.com/plaid/5553b27d-cb96-43c1-b4a7-1168f81ea77c/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
We are the engine of revenue growth at Plaid. We generate sales pipe for the business and develop the company’s future sales talent.
Role Description:
You will oversee a team of 3-8 new business representatives: You will be responsible for managing them to hit their quota and other key metrics
You will lead team performance to deliver business needs: You will partner with Marketing and Sales leadership to ensure we generate pipe to the appropriate level and quality to hit business targets
You will recruit, build, and nurture a high performance team: Identify strong sales talent, onboard them, and coach them to develop professionally
Responsibilities:
Pipeline development and management: Ensure pipe generation meets business targets; Partner with Marketing and Sales leadership to unlock and unblock pipe creation
Coaching and mentorship: Coaching team develop their sales acumen and achieve professional ambitions
Team building: Hire, develop and promote world-class talent through ever-green recruiting efforts
Minimum Qualifications:
3+ years of experience ideally with at least 1 year of team management experience
Sales experience: Experience as an AE or sales development manager
Experience selling tech products: Experience at a tech company, ideally involved with developer-oriented products
Quantitative inclination: Comfort with and desire to deliver quantitative objectives
Strong written and communications skills: Role requires regular communication with team, stakeholders, and business leads
Experience in Salesforce
Preferred Qualifications:
Experience managing sales teams: Experienced manager of sales development reps and/or AEs
Experience in pipeline development and management: Ability to develop both short-term execution plans and long-term strategy for pipeline development
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nWe are the engine of revenue growth at Plaid. We generate sales pipe for the business and develop the company’s future sales talent.\n\nRole Description:\n\n - You will oversee a team of 3-8 new business representatives: You will be responsible for managing them to hit their quota and other key metrics\n\n - You will lead team performance to deliver business needs: You will partner with Marketing and Sales leadership to ensure we generate pipe to the appropriate level and quality to hit business targets\n\n - You will recruit, build, and nurture a high performance team: Identify strong sales talent, onboard them, and coach them to develop professionally\n\nResponsibilities:\n\n - Pipeline development and management: Ensure pipe generation meets business targets; Partner with Marketing and Sales leadership to unlock and unblock pipe creation\n\n - Coaching and mentorship: Coaching team develop their sales acumen and achieve professional ambitions\n\n - Team building: Hire, develop and promote world-class talent through ever-green recruiting efforts\n\nMinimum Qualifications:\n\n - 3+ years of experience ideally with at least 1 year of team management experience\n\n - Sales experience: Experience as an AE or sales development manager\n\n - Experience selling tech products: Experience at a tech company, ideally involved with developer-oriented products\n\n - Quantitative inclination: Comfort with and desire to deliver quantitative objectives\n\n - Strong written and communications skills: Role requires regular communication with team, stakeholders, and business leads\n\n - Experience in Salesforce\n\nPreferred Qualifications:\n\n - Experience managing sales teams: Experienced manager of sales development reps and/or AEs\n\n - Experience in pipeline development and management: Ability to develop both short-term execution plans and long-term strategy for pipeline development\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"568826e2-2abc-43ab-b01d-54cb709de273","title":"Head of Strategic Finance, Product & Engineering","department":"All Departments","team":"Finance","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-05-21T20:43:13.028+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/568826e2-2abc-43ab-b01d-54cb709de273","applyUrl":"https://jobs.ashbyhq.com/plaid/568826e2-2abc-43ab-b01d-54cb709de273/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The Role
The EPD Finance function is a strategic partner to Plaid’s world-class Engineering, Product, and Design (EPD) organization. The team owns product-level revenue and gross margin forecasting, R&D investment planning, and the analytical frameworks that guide how Plaid deploys capital — and serves as a critical voice in long-range strategic and capital allocation decisions. As Head of EPD Finance, you will work closely with Engineering, Product, Design, GTM, Data, Accounting, and the Executive team to ensure our R&D engine and product portfolio deliver durable, compounding returns.
You will report directly to the CFO and act as the primary finance partner to our CPO and CTO — their go-to thought partner on strategy, resource allocation, and execution across the EPD organization. You will inherit a lean, talented team with plans to scale appropriately over time.
Revenue & Gross Margin Forecasting — Build product-level forecasts that accurately predict Plaid’s topline performance in the near and mid-term. Construct long-term forecasts that balance bottoms-up and top-down methodologies to help size Plaid’s commercial opportunity 3–5 years into the future.
Resource Allocation — Partner with the CPO and CTO on capital deployment, including headcount planning by key function and team, capacity modeling that maps directly to the product roadmap, the EPD AI tooling approach, and scenario planning. Identify opportunities to optimize COGS and opex in ways that increase velocity, while remaining disciplined on costs.
Performance Visibility & Tracking — Own EPD performance tracking and reporting. Ensure we focus on the highest-signal metrics, including service delivery to customers. Partner with Data teams on data hygiene, timeliness, and the granularity needed to inform decisions across EPD and the broader business.
Cross-functional Partnership — Build trusted relationships across the company, acting as the connective tissue between EPD and the rest of the business — and especially between Product and GTM, where you’ll provide counsel and analytical support on cross-functional priorities.
Board Reporting — Own the Product narrative for quarterly Board meetings: business performance, strategic progress against near- and long-term goals, and a forward-looking perspective — synthesized into compelling, executive-ready materials.
Team Building — Define the future-state of the EPD Finance team and execute against it. Hire, develop, and lead a high-performing team capable of operating at the pace and complexity of a scaled growth-stage business. Be a strong collaborator with peer Finance leads, and set the example for how your team partners with the rest of the Finance org.
15+ years in Finance, with a background spanning management consulting, investment banking, private equity, or strategic finance at a high-growth technology company
Deep fluency in product P&L finance — you can move fluidly between product-level revenue forecasting, gross margin analysis, headcount and capacity planning, and software economics without losing the narrative thread
Exceptional analytical rigor paired with sharp business judgment — you know when the model needs more work and when it’s time to make a call
A genuine builder with a player-coach approach: you’re energized by defining what “great” looks like and building the team and systems to get there
Demonstrated success leading and developing high-performing finance teams
Executive presence and exceptional communication skills — written, verbal, and visual — with the ability to influence senior stakeholders, technical leaders, and Board-level audiences
Prior experience partnering with engineering and product leaders is a strong plus; fintech or financial services experience is a plus, but not required
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThe Role\n\nThe EPD Finance function is a strategic partner to Plaid’s world-class Engineering, Product, and Design (EPD) organization. The team owns product-level revenue and gross margin forecasting, R&D investment planning, and the analytical frameworks that guide how Plaid deploys capital — and serves as a critical voice in long-range strategic and capital allocation decisions. As Head of EPD Finance, you will work closely with Engineering, Product, Design, GTM, Data, Accounting, and the Executive team to ensure our R&D engine and product portfolio deliver durable, compounding returns.\n\n\n\nYou will report directly to the CFO and act as the primary finance partner to our CPO and CTO — their go-to thought partner on strategy, resource allocation, and execution across the EPD organization. You will inherit a lean, talented team with plans to scale appropriately over time.\n\n\n\n\nRESPONSIBILITIES\n\n - Revenue & Gross Margin Forecasting — Build product-level forecasts that accurately predict Plaid’s topline performance in the near and mid-term. Construct long-term forecasts that balance bottoms-up and top-down methodologies to help size Plaid’s commercial opportunity 3–5 years into the future.\n\n - Resource Allocation — Partner with the CPO and CTO on capital deployment, including headcount planning by key function and team, capacity modeling that maps directly to the product roadmap, the EPD AI tooling approach, and scenario planning. Identify opportunities to optimize COGS and opex in ways that increase velocity, while remaining disciplined on costs.\n\n - Performance Visibility & Tracking — Own EPD performance tracking and reporting. Ensure we focus on the highest-signal metrics, including service delivery to customers. Partner with Data teams on data hygiene, timeliness, and the granularity needed to inform decisions across EPD and the broader business.\n\n - Cross-functional Partnership — Build trusted relationships across the company, acting as the connective tissue between EPD and the rest of the business — and especially between Product and GTM, where you’ll provide counsel and analytical support on cross-functional priorities.\n\n - Board Reporting — Own the Product narrative for quarterly Board meetings: business performance, strategic progress against near- and long-term goals, and a forward-looking perspective — synthesized into compelling, executive-ready materials.\n\n - Team Building — Define the future-state of the EPD Finance team and execute against it. Hire, develop, and lead a high-performing team capable of operating at the pace and complexity of a scaled growth-stage business. Be a strong collaborator with peer Finance leads, and set the example for how your team partners with the rest of the Finance org.\n\n\nQUALIFICATIONS\n\n - 15+ years in Finance, with a background spanning management consulting, investment banking, private equity, or strategic finance at a high-growth technology company\n\n - Deep fluency in product P&L finance — you can move fluidly between product-level revenue forecasting, gross margin analysis, headcount and capacity planning, and software economics without losing the narrative thread\n\n - Exceptional analytical rigor paired with sharp business judgment — you know when the model needs more work and when it’s time to make a call\n\n - A genuine builder with a player-coach approach: you’re energized by defining what “great” looks like and building the team and systems to get there\n\n - Demonstrated success leading and developing high-performing finance teams\n\n - Executive presence and exceptional communication skills — written, verbal, and visual — with the ability to influence senior stakeholders, technical leaders, and Board-level audiences\n\n - Prior experience partnering with engineering and product leaders is a strong plus; fintech or financial services experience is a plus, but not required\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"56c43ecb-5ed7-49d6-8726-0c17e17505d3","title":"Content Lead","department":"All Departments","team":"Brand Marketing","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-03-24T23:04:21.401+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/56c43ecb-5ed7-49d6-8726-0c17e17505d3","applyUrl":"https://jobs.ashbyhq.com/plaid/56c43ecb-5ed7-49d6-8726-0c17e17505d3/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Responsibilities
Defining and scaling Plaid’s content strategy to drive demand generation and brand awareness.
Building a high-functioning editorial operation, ensuring voice and tone consistency across channels, and elevating Plaid’s brand through high-quality, integrated content.
Owning Plaid’s editorial calendar across Plaid’s owned channels.
Managing Plaid’s blog and customer and partner newsletters, ensuring editorial voice, tone, and quality standards across all content.
Overseeing organic social strategy to develop an engaging social presence for Plaid that grows comprehension for our products and trust in our brand.
Partnering across marketing to align content with launches, campaigns, and demand generation goals.
Building processes that streamline creation, increase output, and ensure cross-channel alignment.
Managing and mentoring a lean content team and agencies.
Measuring content performance and sharing insights.
Requirements
15+ years of content marketing or editorial experience, with a focus on B2B or fintech.
8+ years of experience in building and managing high-performing content teams.
Strong editorial judgment with ability to establish and enforce high editorial standards and a consistent voice.
Exceptional writing and storytelling skills, with the ability to create compelling narratives that simplify complex topics.
Strong analytical skills and ability to use data to assess content performance and drive program strategy.
Willing to flex across strategy and execution. Most roles at Plaid require ‘do-ers’ and this role is no different.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nResponsibilities\n\n - Defining and scaling Plaid’s content strategy to drive demand generation and brand awareness.\n\n - Building a high-functioning editorial operation, ensuring voice and tone consistency across channels, and elevating Plaid’s brand through high-quality, integrated content.\n\n - Owning Plaid’s editorial calendar across Plaid’s owned channels.\n\n - Managing Plaid’s blog and customer and partner newsletters, ensuring editorial voice, tone, and quality standards across all content.\n\n - Overseeing organic social strategy to develop an engaging social presence for Plaid that grows comprehension for our products and trust in our brand.\n\n - Partnering across marketing to align content with launches, campaigns, and demand generation goals.\n\n - Building processes that streamline creation, increase output, and ensure cross-channel alignment.\n\n - Managing and mentoring a lean content team and agencies.\n\n - Measuring content performance and sharing insights.\n\nRequirements\n\n - 15+ years of content marketing or editorial experience, with a focus on B2B or fintech.\n\n - 8+ years of experience in building and managing high-performing content teams.\n\n - Strong editorial judgment with ability to establish and enforce high editorial standards and a consistent voice.\n\n - Exceptional writing and storytelling skills, with the ability to create compelling narratives that simplify complex topics.\n\n - Strong analytical skills and ability to use data to assess content performance and drive program strategy.\n\n - Willing to flex across strategy and execution. Most roles at Plaid require ‘do-ers’ and this role is no different. \n\n \n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"58033600-5c9e-40bc-877e-64479e957a1e","title":"Senior Software Engineer, Backend ","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-05-04T19:52:10.489+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/58033600-5c9e-40bc-877e-64479e957a1e","applyUrl":"https://jobs.ashbyhq.com/plaid/58033600-5c9e-40bc-877e-64479e957a1e/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Software Engineer, you will design and build the systems that power how millions of people connect to their finances. You will work across the stack, from reliable backend services and APIs to intuitive applications that bring those systems to life. You will collaborate with engineers, product managers, and designers to ship products that make financial services more accessible and transparent. At Plaid, engineers take ownership early, grow quickly, and see their work reach millions of users.
Responsibilities:
Design & Development: Build and maintain backend services with a focus on performance, reliability and scalability.
Collaboration: Work closely with product managers and other stakeholders to define and implement new features that meet product and customer needs.
Code Quality: Write clean, maintainable and efficient code.
Testing & Debugging: Develop automated tests to ensure the quality and reliability of the codebase. Troubleshoot and resolve issues.
Engage in hands-on coding and architectural design, setting and maintaining high technical standards for a high performing team.
Grow the team via mentorship and leadership, reviewing technical documents and code changes.
Qualifications:
5+ years of experience with extensive experience in software engineering with a proven track record of shipping successful projects.
Experience with MySQL or other relational databases.
Experience working with microservices.
Excellent coding, testing, and system design skills.
Prior experience with cross functional collaboration, communication and project management skills.
Demonstrated leadership skills and the ability to mentor and guide junior engineers.
Ability to work with operations, product, design, and data science.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nPlaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Software Engineer, you will design and build the systems that power how millions of people connect to their finances. You will work across the stack, from reliable backend services and APIs to intuitive applications that bring those systems to life. You will collaborate with engineers, product managers, and designers to ship products that make financial services more accessible and transparent. At Plaid, engineers take ownership early, grow quickly, and see their work reach millions of users.\n\nResponsibilities:\n\n - Design & Development: Build and maintain backend services with a focus on performance, reliability and scalability.\n\n - Collaboration: Work closely with product managers and other stakeholders to define and implement new features that meet product and customer needs.\n\n - Code Quality: Write clean, maintainable and efficient code.\n\n - Testing & Debugging: Develop automated tests to ensure the quality and reliability of the codebase. Troubleshoot and resolve issues.\n\n - Engage in hands-on coding and architectural design, setting and maintaining high technical standards for a high performing team.\n\n - Grow the team via mentorship and leadership, reviewing technical documents and code changes.\n\nQualifications:\n\n - 5+ years of experience with extensive experience in software engineering with a proven track record of shipping successful projects.\n\n - Experience with MySQL or other relational databases.\n\n - Experience working with microservices.\n\n - Excellent coding, testing, and system design skills.\n\n - Prior experience with cross functional collaboration, communication and project management skills.\n\n - Demonstrated leadership skills and the ability to mentor and guide junior engineers.\n\n - Ability to work with operations, product, design, and data science.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"581fbd66-f5e6-4dc1-a771-2fec143e5504","title":"Senior Machine Learning Engineer - Credit","department":"All Departments","team":"Data","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98101","addressRegion":"Washington","streetAddress":"TBD","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-05-21T00:53:15.615+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/581fbd66-f5e6-4dc1-a771-2fec143e5504","applyUrl":"https://jobs.ashbyhq.com/plaid/581fbd66-f5e6-4dc1-a771-2fec143e5504/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid’s Data team is building models that improve how millions of users understand and grow their financial lives. We’re looking for machine learning engineers with experience applying state-of-the-art machine learning and modeling techniques, including natural language processing, anomaly detection, optimization, and time series forecasting, across different product areas. We value not only technical know-how, but also creativity, user empathy, and teamwork.
You’ll be a machine learning engineer in the Data org, contributing to diverse, high-impact machine learning challenges. In this role, you’ll focus on designing, building, and deploying scalable ML solutions and systems within the credit environment. You’ll lead experimentation with new modeling approaches and strategies, collaborate closely with engineers on ingesting signals and productionizing models, and help build the next wave of cash flow based underwriting. You’ll own AI and machine learning work across the full model lifecycle, from offline training to online serving and monitoring, while helping define the ML roadmap with cross-functional teams.
Build machine learning systems that empower millions of users through well-known and emerging fintech applications with access to financial services
Experiment with cutting-edge machine learning modeling techniques across high-impact credit use cases
Work on both 0-1 stage problems and scaling systems from 1-10
Develop AI and machine learning models across the full lifecycle, from offline training to online serving and monitoring
Design, build, and deploy scalable ML solutions and systems in a production environment
Collaborate with teams across Plaid to define the machine learning roadmap
Dive deep into data and apply data-driven decision-making in day-to-day work
Operate with high ownership on a bottom-up driven team
6+ years of experience training and serving AI and machine learning models in a production environment
Experience in fintech lending, with a strong understanding of how models are built in that space
Experience building or working with data-intensive backend applications in large distributed systems
Ability to code and iterate independently using tools such as Python, Spark, Jupyter notebooks, and standard machine learning libraries
Strong ownership mindset and a track record of driving projects to business impact
Ability to work effectively with both technical and non-technical teams
Master’s degree or equivalent work experience in Computer Science, Mathematics, Engineering, or a closely related field
Nice to have: data analytics and data engineering experience
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nPlaid’s Data team is building models that improve how millions of users understand and grow their financial lives. We’re looking for machine learning engineers with experience applying state-of-the-art machine learning and modeling techniques, including natural language processing, anomaly detection, optimization, and time series forecasting, across different product areas. We value not only technical know-how, but also creativity, user empathy, and teamwork.\n\nYou’ll be a machine learning engineer in the Data org, contributing to diverse, high-impact machine learning challenges. In this role, you’ll focus on designing, building, and deploying scalable ML solutions and systems within the credit environment. You’ll lead experimentation with new modeling approaches and strategies, collaborate closely with engineers on ingesting signals and productionizing models, and help build the next wave of cash flow based underwriting. You’ll own AI and machine learning work across the full model lifecycle, from offline training to online serving and monitoring, while helping define the ML roadmap with cross-functional teams.\n\n\n\nRESPONSIBILITIES\n\n - Build machine learning systems that empower millions of users through well-known and emerging fintech applications with access to financial services\n\n - Experiment with cutting-edge machine learning modeling techniques across high-impact credit use cases\n\n - Work on both 0-1 stage problems and scaling systems from 1-10\n\n - Develop AI and machine learning models across the full lifecycle, from offline training to online serving and monitoring\n\n - Design, build, and deploy scalable ML solutions and systems in a production environment\n\n - Collaborate with teams across Plaid to define the machine learning roadmap\n\n - Dive deep into data and apply data-driven decision-making in day-to-day work\n\n - Operate with high ownership on a bottom-up driven team\n\n\n\nQUALIFICATIONS\n\n - 6+ years of experience training and serving AI and machine learning models in a production environment\n\n - Experience in fintech lending, with a strong understanding of how models are built in that space\n\n - Experience building or working with data-intensive backend applications in large distributed systems\n\n - Ability to code and iterate independently using tools such as Python, Spark, Jupyter notebooks, and standard machine learning libraries\n\n - Strong ownership mindset and a track record of driving projects to business impact\n\n - Ability to work effectively with both technical and non-technical teams\n\n - Master’s degree or equivalent work experience in Computer Science, Mathematics, Engineering, or a closely related field\n\n - Nice to have: data analytics and data engineering experience\n\n \n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"587c8950-65ad-4e65-89fb-803b9b8520c1","title":"Staff Software Engineer - Instant Access","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-06-10T01:17:26.975+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/587c8950-65ad-4e65-89fb-803b9b8520c1","applyUrl":"https://jobs.ashbyhq.com/plaid/587c8950-65ad-4e65-89fb-803b9b8520c1/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Team
The Instant Access team, part of the Network Enablement and Access (NEA) organization, builds applied AI systems based on LLM’s that operate autonomously in production. This foundational AI work is directly tied to NEA's most important priorities. Our current focus is automatically creating, repairing, and improving the thousands of long-tail integrations that enable millions of Plaid consumers to connect to their financial institutions. Our goal is for every long-tail institution to be supported by Plaid, with any issues detected, triaged, and resolved automatically.
Role
As a Staff Software Engineer on Instant Access, you'll set technical foundations for autonomous systems that operate directly in production. You'll work across AI and product engineering to solve ambiguous, high-impact problems, while designing systems that can reason about failures, generate solutions, and safely take action at scale.
This is a hands-on role that combines deep technical leadership with implementation. You'll partner closely with engineers, product managers, and leaders across NEA to identify opportunities for automation, define long-term architecture, and build the foundational systems that future AI initiatives will rely on.
As an early engineer on the team, you'll significantly influence technical direction and the evolution of a new capability. This could fundamentally change how Plaid builds and operates software.
Responsibilities
Define the technical direction and architecture for autonomous AI systems that create, repair, and improve financial institution integrations.
Create novel observability, monitoring, and debugging platforms to provide engineers with deep visibility into the behavior, decisions, and performance of AI-powered systems.
Build LLM-powered code generation pipelines that write, validate, and ship production code end-to-end with minimal human intervention.
Design evaluation frameworks that measure correctness, reliability, and safety for non-deterministic systems operating at scale.
Architect self-healing infrastructure that detects, diagnoses, and repairs itself in under 24 hours.
Develop multi-layer safety architectures to ensure AI systems take the correct actions in production and degrade safely when uncertainty exists.
Partner closely with engineering and product leaders to identify high-leverage automation opportunities and turn them into production systems.
Raise the technical bar across the organization through mentorship, design reviews, and hands-on leadership.
Qualifications
Must Haves:
8+ years of strong software engineering experience with a deep focus on backend and/or platform systems
Ability to balance divergent thinking (exploring possibilities) with convergent thinking (evaluating feasibility)
Must be comfortable working hands-on directly in the codebase. This is a builder archetype position. You will spend considerable time designing and then building the actual systems you own.
Must be comfortable moving fast, which means making trade-offs between technical excellence and the rapid deployment of working systems to validate whether approaches are fruitful.
Nice to Haves:
Previous experience building production generative AI systems that customers interact with
Experience with browser automation, web automation, scraping, extraction systems, or tools such as Playwright, Stagehand, or similar frameworks
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n\n\nTeam\n\nThe Instant Access team, part of the Network Enablement and Access (NEA) organization, builds applied AI systems based on LLM’s that operate autonomously in production. This foundational AI work is directly tied to NEA's most important priorities. Our current focus is automatically creating, repairing, and improving the thousands of long-tail integrations that enable millions of Plaid consumers to connect to their financial institutions. Our goal is for every long-tail institution to be supported by Plaid, with any issues detected, triaged, and resolved automatically.\n\n\n\nRole\n\nAs a Staff Software Engineer on Instant Access, you'll set technical foundations for autonomous systems that operate directly in production. You'll work across AI and product engineering to solve ambiguous, high-impact problems, while designing systems that can reason about failures, generate solutions, and safely take action at scale.\n\nThis is a hands-on role that combines deep technical leadership with implementation. You'll partner closely with engineers, product managers, and leaders across NEA to identify opportunities for automation, define long-term architecture, and build the foundational systems that future AI initiatives will rely on.\n\nAs an early engineer on the team, you'll significantly influence technical direction and the evolution of a new capability. This could fundamentally change how Plaid builds and operates software.\n\n\n\nResponsibilities\n\n - Define the technical direction and architecture for autonomous AI systems that create, repair, and improve financial institution integrations.\n\n - Create novel observability, monitoring, and debugging platforms to provide engineers with deep visibility into the behavior, decisions, and performance of AI-powered systems.\n\n - Build LLM-powered code generation pipelines that write, validate, and ship production code end-to-end with minimal human intervention.\n\n - Design evaluation frameworks that measure correctness, reliability, and safety for non-deterministic systems operating at scale.\n\n - Architect self-healing infrastructure that detects, diagnoses, and repairs itself in under 24 hours.\n\n - Develop multi-layer safety architectures to ensure AI systems take the correct actions in production and degrade safely when uncertainty exists.\n\n - Partner closely with engineering and product leaders to identify high-leverage automation opportunities and turn them into production systems.\n\n - Raise the technical bar across the organization through mentorship, design reviews, and hands-on leadership.\n\n\n\nQualifications\n\nMust Haves:\n\n - 8+ years of strong software engineering experience with a deep focus on backend and/or platform systems\n\n - Ability to balance divergent thinking (exploring possibilities) with convergent thinking (evaluating feasibility)\n\n - Must be comfortable working hands-on directly in the codebase. This is a builder archetype position. You will spend considerable time designing and then building the actual systems you own.\n\n - Must be comfortable moving fast, which means making trade-offs between technical excellence and the rapid deployment of working systems to validate whether approaches are fruitful.\n\n\n\nNice to Haves:\n\n - Previous experience building production generative AI systems that customers interact with\n\n - Experience with browser automation, web automation, scraping, extraction systems, or tools such as Playwright, Stagehand, or similar frameworks\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"5aead7d6-6d97-484e-958b-8c3cb1ae766e","title":"Event Operations Manager - This Week In Fintech","department":"All Departments","team":"TWIF","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-06-16T21:17:41.896+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/5aead7d6-6d97-484e-958b-8c3cb1ae766e","applyUrl":"https://jobs.ashbyhq.com/plaid/5aead7d6-6d97-484e-958b-8c3cb1ae766e/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
This Week in Fintech is the largest global fintech media company with 200,000+ subscribers to a publication that provides insights, news, and connections within the financial technology ecosystem. What began as a newsletter focused on curating and sharing industry updates, trends, and innovations in the fintech space has grown to include a range of products including podcasts, events, conferences, and an online community to bring together fintech professionals, investors, and enthusiasts worldwide.
This Week in Fintech is seeking a highly organized, creative, and entrepreneurial Senior Events & Experiences Manager to help build and scale one of the most influential fintech communities in the world.
This is not a traditional events role. We are looking for someone who understands how experiences create brand value, strengthen relationships, drive partnerships, and build lasting community. You’ll lead the strategy and execution behind TWIF’s growing portfolio of experiences — from intimate executive dinners and private salons to large-scale conferences, ecosystem gatherings, and strategic partner activations. You’ll work directly with leadership and become a key part of shaping how TWIF shows up across fintech, startups, venture capital, and media.
Responsibilities
Lead end-to-end execution of TWIF flagship events, conferences, executive dinners, community gatherings, and sponsored experiences from concept through onsite execution.
Partner with leadership to develop event strategies, programming concepts, and experience formats that strengthen TWIF’s brand, audience growth, and ecosystem influence.
Build and manage relationships with venues, vendors, sponsors, speakers, VIP attendees, ecosystem partners, and community members.
Coordinate sponsor deliverables and partner integrations to ensure high-quality execution and long-term relationship growth.
Manage production timelines, budgets, run-of-show documents, vendor coordination, travel logistics, attendee communications, and onsite operations.
Help cultivate meaningful relationships across the fintech, startup, investor, and operator ecosystem through thoughtful hospitality and curated experiences.
Develop systems, playbooks, and repeatable processes that allow TWIF’s events platform to scale without compromising quality or experience.
Qualifications
5–8+ years of experience in events, experiential marketing, hospitality, media, startups, fintech, or community programming.
Proven ability to manage high-touch experiences involving founders, executives, investors, sponsors, and VIP audiences.
Exceptional organizational and project management skills with the ability to execute independently in fast-paced environments.
Strong communication and interpersonal skills with a natural ability to build trust and long-term relationships.
Strong eye for audience experience, hospitality, branding, and event design.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThis Week in Fintech https://thisweekinfintech.com/ is the largest global fintech media company with 200,000+ subscribers to a publication that provides insights, news, and connections within the financial technology ecosystem. What began as a newsletter focused on curating and sharing industry updates, trends, and innovations in the fintech space has grown to include a range of products including podcasts, events, conferences, and an online community to bring together fintech professionals, investors, and enthusiasts worldwide.\n\n\n\nThis Week in Fintech is seeking a highly organized, creative, and entrepreneurial Senior Events & Experiences Manager to help build and scale one of the most influential fintech communities in the world.\n\n\n\nThis is not a traditional events role. We are looking for someone who understands how experiences create brand value, strengthen relationships, drive partnerships, and build lasting community. You’ll lead the strategy and execution behind TWIF’s growing portfolio of experiences — from intimate executive dinners and private salons to large-scale conferences, ecosystem gatherings, and strategic partner activations. You’ll work directly with leadership and become a key part of shaping how TWIF shows up across fintech, startups, venture capital, and media.\n\n\n\nResponsibilities\n\n - Lead end-to-end execution of TWIF flagship events, conferences, executive dinners, community gatherings, and sponsored experiences from concept through onsite execution.\n\n - Partner with leadership to develop event strategies, programming concepts, and experience formats that strengthen TWIF’s brand, audience growth, and ecosystem influence.\n\n - Build and manage relationships with venues, vendors, sponsors, speakers, VIP attendees, ecosystem partners, and community members.\n\n - Coordinate sponsor deliverables and partner integrations to ensure high-quality execution and long-term relationship growth.\n\n - Manage production timelines, budgets, run-of-show documents, vendor coordination, travel logistics, attendee communications, and onsite operations.\n\n - Help cultivate meaningful relationships across the fintech, startup, investor, and operator ecosystem through thoughtful hospitality and curated experiences.\n\n - Develop systems, playbooks, and repeatable processes that allow TWIF’s events platform to scale without compromising quality or experience.\n\n\n\nQualifications\n\n - 5–8+ years of experience in events, experiential marketing, hospitality, media, startups, fintech, or community programming.\n\n - Proven ability to manage high-touch experiences involving founders, executives, investors, sponsors, and VIP audiences.\n\n - Exceptional organizational and project management skills with the ability to execute independently in fast-paced environments.\n\n - Strong communication and interpersonal skills with a natural ability to build trust and long-term relationships.\n\n - Strong eye for audience experience, hospitality, branding, and event design.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"5c5d4414-347c-4caa-be88-384dec2d074b","title":"Software Engineer, Backend","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-05-04T19:53:46.265+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/5c5d4414-347c-4caa-be88-384dec2d074b","applyUrl":"https://jobs.ashbyhq.com/plaid/5c5d4414-347c-4caa-be88-384dec2d074b/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Software Engineer, you will design and build the systems that power how millions of people connect to their finances. You will work across the stack, from reliable backend services and APIs to intuitive applications that bring those systems to life. You will collaborate with engineers, product managers, and designers to ship products that make financial services more accessible and transparent. At Plaid, engineers take ownership early, grow quickly, and see their work reach millions of users.
Responsibilities:
System Design & Development: Build and maintain scalable, reliable backend or fullstack systems and APIs that power Plaid’s products.
Collaboration: Work closely with product managers, designers, and other engineers to define and deliver features that solve real customer problems.
Code Quality: Write clean, efficient, and well-tested code. Participate in reviews to maintain high engineering standards.
Testing & Debugging: Build automated tests, monitor system performance, and troubleshoot issues in production environments.
Continuous Improvement: Contribute to technical design discussions, share best practices, and help improve how we build at Plaid.
Qualifications:
1-4 years of software engineering experience (post-internship).
Proven ability to ship reliable systems or features at scale.
Strong problem-solving skills. You turn ideas into practical, maintainable solutions.
High ownership. You are excited to roll up your sleeves and figure things out that don’t have precedent at Plaid.
Collaborative mindset. You thrive in a fast-paced environment and enjoy working with others to deliver results.
Growth oriented. You seek feedback, learn quickly, and take pride in improving your craft.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nPlaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Software Engineer, you will design and build the systems that power how millions of people connect to their finances. You will work across the stack, from reliable backend services and APIs to intuitive applications that bring those systems to life. You will collaborate with engineers, product managers, and designers to ship products that make financial services more accessible and transparent. At Plaid, engineers take ownership early, grow quickly, and see their work reach millions of users.\n\n\n\nResponsibilities:\n\n - System Design & Development: Build and maintain scalable, reliable backend or fullstack systems and APIs that power Plaid’s products.\n\n - Collaboration: Work closely with product managers, designers, and other engineers to define and deliver features that solve real customer problems.\n\n - Code Quality: Write clean, efficient, and well-tested code. Participate in reviews to maintain high engineering standards.\n\n - Testing & Debugging: Build automated tests, monitor system performance, and troubleshoot issues in production environments.\n\n - Continuous Improvement: Contribute to technical design discussions, share best practices, and help improve how we build at Plaid.\n\n\n\nQualifications:\n\n - 1-4 years of software engineering experience (post-internship).\n\n - Proven ability to ship reliable systems or features at scale.\n\n - Strong problem-solving skills. You turn ideas into practical, maintainable solutions.\n\n - High ownership. You are excited to roll up your sleeves and figure things out that don’t have precedent at Plaid.\n\n - Collaborative mindset. You thrive in a fast-paced environment and enjoy working with others to deliver results.\n\n - Growth oriented. You seek feedback, learn quickly, and take pride in improving your craft.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"5d8abedc-018a-4b42-ae1f-0e70b34f2007","title":"Strategic Initiatives","department":"All Departments","team":"Business Operations","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-06-03T18:24:47.526+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/5d8abedc-018a-4b42-ae1f-0e70b34f2007","applyUrl":"https://jobs.ashbyhq.com/plaid/5d8abedc-018a-4b42-ae1f-0e70b34f2007/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Responsibilities:
Work directly with leaders across Plaid on the company's most important and least-defined problems, particularly those at the seams of multiple teams or functions
Identify unowned, high-leverage opportunities across the business and driving them to clean outcomes
Operate across a wide aperture (strategy, GTM, operations, product, etc.) without being boxed into a single lane
Lead (directly or indirectly) high performing teams
Use AI tools and agents as a default part of how you work — not as an experiment, but as a force multiplier
Qualifications:
10+ years of total experience, with meaningful time in consulting as well as direct operating roles (BizOps, Strategy & Ops, Finance, Chief of Staff, etc.
A track record of independently identifying problems and driving them to outcomes with limited top-down direction
High agency, sense of ownership, and willingness to roll up your sleeves
Ability to build relationships at all levels and drive cross-functional teams to action
Strong analytical and structured-thinking skills; comfort translating ambiguity into frameworks, plans, and decisions
Experience directly managing high-performing teams
Familiarity with AI tools and agents to accelerate workflows is a plus
Knowledge of SQL and Tableau preferred
Experience in fintech, payments, or high-growth SaaS preferred
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nResponsibilities:\n\n - Work directly with leaders across Plaid on the company's most important and least-defined problems, particularly those at the seams of multiple teams or functions\n\n - Identify unowned, high-leverage opportunities across the business and driving them to clean outcomes\n\n - Operate across a wide aperture (strategy, GTM, operations, product, etc.) without being boxed into a single lane\n\n - Lead (directly or indirectly) high performing teams\n\n - Use AI tools and agents as a default part of how you work — not as an experiment, but as a force multiplier\n\n\n\nQualifications:\n\n - 10+ years of total experience, with meaningful time in consulting as well as direct operating roles (BizOps, Strategy & Ops, Finance, Chief of Staff, etc.\n\n - A track record of independently identifying problems and driving them to outcomes with limited top-down direction\n\n - High agency, sense of ownership, and willingness to roll up your sleeves\n\n - Ability to build relationships at all levels and drive cross-functional teams to action\n\n - Strong analytical and structured-thinking skills; comfort translating ambiguity into frameworks, plans, and decisions\n\n - Experience directly managing high-performing teams\n\n - Familiarity with AI tools and agents to accelerate workflows is a plus\n\n - Knowledge of SQL and Tableau preferred\n\n - Experience in fintech, payments, or high-growth SaaS preferred\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"5e848a5f-577f-475c-bd56-19fa566cb6f9","title":"Account Manager - SMB","department":"All Departments","team":"Sales & Account Management","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-07-06T13:47:11.545+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/5e848a5f-577f-475c-bd56-19fa566cb6f9","applyUrl":"https://jobs.ashbyhq.com/plaid/5e848a5f-577f-475c-bd56-19fa566cb6f9/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid is looking for customer-facing professionals to manage and grow Plaid’s relationships with high-growth SMB customers. The right candidate has the ability to grow a customer’s revenue, build strong partnerships with their customers, develop a deep understanding of their priorities, motives and key drivers, and is solutions oriented.
You will be the primary point of contact for your customers and will work with them on all stages of integrations, scaling, driving adoption, product expansion, and account management. You will be responsible for working directly with key stakeholders ranging from developers to executives to help them create the applications that will empower businesses and consumers with their financial data.
Responsibilities
Own the overall relationship with your portfolio of customers in our fastest growing customer segment
Build relationships with the C-Suite and Product teams to retain and grow revenue
Own revenue targets, which includes identifying and closing new upsell opportunities and leading commercial negotiations for contract renewals
Help customers integrate and launch on Plaid
Solve complex customer challenges through creative problem solving by working cross-functionally with Sales, Risk, Legal, Finance, Commercial, Marketing, and Business Operations
Qualifications
2-4 years of demonstrated relationship management and sales experience
Customer empathy and deep desire to see customers succeed
Desire to get technical and the ability to learn the ins and outs of Plaid's APIs
Some familiarity in financial services and technical products; a high degree of intellectual curiosity
Excitement to work in a high-growth, ever-changing environment and to help build processes and tools as needed.
Ability to work with all types of people and build long-lasting relationships
Strong Sales experience (negotiation/value-selling)
Executive level communication skills - written and verbal
Relationship building (understand how to leverage internal/external executives, product, etc)
Retention and Termination-save tactics
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nPlaid is looking for customer-facing professionals to manage and grow Plaid’s relationships with high-growth SMB customers. The right candidate has the ability to grow a customer’s revenue, build strong partnerships with their customers, develop a deep understanding of their priorities, motives and key drivers, and is solutions oriented.\n\n \n\nYou will be the primary point of contact for your customers and will work with them on all stages of integrations, scaling, driving adoption, product expansion, and account management. You will be responsible for working directly with key stakeholders ranging from developers to executives to help them create the applications that will empower businesses and consumers with their financial data.\n\nResponsibilities\n\n - Own the overall relationship with your portfolio of customers in our fastest growing customer segment\n\n - Build relationships with the C-Suite and Product teams to retain and grow revenue\n\n - Own revenue targets, which includes identifying and closing new upsell opportunities and leading commercial negotiations for contract renewals\n\n - Help customers integrate and launch on Plaid\n\n - Solve complex customer challenges through creative problem solving by working cross-functionally with Sales, Risk, Legal, Finance, Commercial, Marketing, and Business Operations\n\nQualifications\n\n - 2-4 years of demonstrated relationship management and sales experience\n\n - Customer empathy and deep desire to see customers succeed\n\n - Desire to get technical and the ability to learn the ins and outs of Plaid's APIs\n\n - Some familiarity in financial services and technical products; a high degree of intellectual curiosity\n\n - Excitement to work in a high-growth, ever-changing environment and to help build processes and tools as needed.\n\n - Ability to work with all types of people and build long-lasting relationships\n\n - Strong Sales experience (negotiation/value-selling)\n\n - Executive level communication skills - written and verbal\n\n - Relationship building (understand how to leverage internal/external executives, product, etc)\n\n - Retention and Termination-save tactics\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"5fc0bf62-9e80-4bbe-82f4-7fdf5461deb9","title":"Software Engineer","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"London Office","secondaryLocations":[],"publishedAt":"2026-05-26T12:43:33.110+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"EC2A 2DX","streetAddress":"25 Worship Street, Plaid c/o TechSpace - 4th floor","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/5fc0bf62-9e80-4bbe-82f4-7fdf5461deb9","applyUrl":"https://jobs.ashbyhq.com/plaid/5fc0bf62-9e80-4bbe-82f4-7fdf5461deb9/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The Europe team operates as a startup within Plaid, dedicated to creating Europe-specific products that will expand Plaid’s global footprint. Our mission is to develop groundbreaking Europe-specific payment and credit products that will revolutionise the financial landscape. We work hand-in-hand with product, GTM, and customers to ensure our solutions drive maximum impact and meet the unique needs of the European market.
As a member of the Europe team, you'll have a significant opportunity to shape Plaid's direction and strategy in Europe. Your contributions will be highly visible and crucial to our success. You'll thrive in a fast-paced, agile startup environment, supported by the resources and stability of a well-established company.
As a Software Engineer on the Europe team, you will collaborate closely with cross-functional teams to develop and improve Europe-specific payments and credit products. You will build frameworks and tooling to ensure Plaid has the most resilient and highest-performing integrations with European banks. You will work with engineering and product teams across Plaid to localise new and existing global Plaid products for the European market.
Responsibilities
You will partner with other teams across Plaid, working closely with other engineering teams as well as Product, Design, Data Science, and more to iterate on and productionise new products and improve existing products.
You will deeply understand client needs and architect solutions tailored to their use cases.
You will own projects, step up as a trusted member of the team’s on-call rotation, and follow best practices to increase overall system reliability.
Qualifications
2-5 years of experience as a product engineer working full-stack (backend-leaning).
Excellent coding and testing skills.
Experience working with large scale backend systems.
[Nice to have] Experience working on payments products or in the payments space.
[Nice to have] Experience working with Open Banking APIs.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThe Europe team operates as a startup within Plaid, dedicated to creating Europe-specific products that will expand Plaid’s global footprint. Our mission is to develop groundbreaking Europe-specific payment and credit products that will revolutionise the financial landscape. We work hand-in-hand with product, GTM, and customers to ensure our solutions drive maximum impact and meet the unique needs of the European market.\n\nAs a member of the Europe team, you'll have a significant opportunity to shape Plaid's direction and strategy in Europe. Your contributions will be highly visible and crucial to our success. You'll thrive in a fast-paced, agile startup environment, supported by the resources and stability of a well-established company.\n\nAs a Software Engineer on the Europe team, you will collaborate closely with cross-functional teams to develop and improve Europe-specific payments and credit products. You will build frameworks and tooling to ensure Plaid has the most resilient and highest-performing integrations with European banks. You will work with engineering and product teams across Plaid to localise new and existing global Plaid products for the European market.\n\nResponsibilities\n\n - You will partner with other teams across Plaid, working closely with other engineering teams as well as Product, Design, Data Science, and more to iterate on and productionise new products and improve existing products.\n\n - You will deeply understand client needs and architect solutions tailored to their use cases.\n\n - You will own projects, step up as a trusted member of the team’s on-call rotation, and follow best practices to increase overall system reliability.\n\nQualifications\n\n - 2-5 years of experience as a product engineer working full-stack (backend-leaning).\n\n - Excellent coding and testing skills.\n\n - Experience working with large scale backend systems.\n\n - [Nice to have] Experience working on payments products or in the payments space.\n\n - [Nice to have] Experience working with Open Banking APIs.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"6152c843-fe64-41cb-960d-316ca29818a9","title":"Enterprise Account Executive - Named Accounts","department":"All Departments","team":"Sales & Account Management","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98101","addressRegion":"Washington","streetAddress":"TBD","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-06-08T11:56:41.738+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/6152c843-fe64-41cb-960d-316ca29818a9","applyUrl":"https://jobs.ashbyhq.com/plaid/6152c843-fe64-41cb-960d-316ca29818a9/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Our Sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company in financial services can benefit from better financial technology and that many industries that don't currently consider themselves to be fintech actually are.
As an Enterprise Account Executive - Named Accounts, you'll be the individual helping us achieve this vision. Your focus will be on generating new enterprise deals and building strong, long-lasting relationships with large companies in North America. You'll be tasked with identifying and closing major deals across verticals across Plaid’s Enterprise segment.
Responsibilities
Own and grow a portfolio of strategic enterprise accounts, driving both expansion within existing customers and net-new revenue across key greenfield opportunities
Lead complex, multi-threaded sales cycles by engaging technical, product, and executive stakeholders, positioning Plaid as a strategic partner
Craft and deliver compelling, business-centric value stories that connect Plaid’s solutions to measurable customer outcomes
Partner cross-functionally with Solutions Engineering, Account Management, Product, and other teams to drive new sales and expand existing use cases
Proactively identify and act on industry trends, competitive dynamics, and customer needs to refine sales strategy
Contribute to building and scaling the enterprise sales motion by sharing insights, improving processes, and mentoring others
Win as a team — in partnership with outbound sales development rep, account manager, technical account manager, implementation manager, product organization, and other members of your account pod
Qualifications
Ability to sell a technical solution to a business buyer, developing and delivering a compelling value story at the executive level
Significant experience (9+ years of quota-carrying experience) in a new revenue role, with a strong track record of closing enterprise-level deals (including 4+ years focused on enterprise customers)
Strong prospecting, qualification, and negotiation skills, with a consultative and product-centric sales approach
Experience partnering with cross-functional teams and executing a territory- or vertical-focused revenue strategy
Strong command of executive-level conversations and confidence in facilitating technical discussions alongside Solutions Engineers and Technical Account Managers
Excitement to operate in a high-growth environment and contribute to building processes, tools, and playbooks
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nOur Sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company in financial services can benefit from better financial technology and that many industries that don't currently consider themselves to be fintech actually are.\n\nAs an Enterprise Account Executive - Named Accounts, you'll be the individual helping us achieve this vision. Your focus will be on generating new enterprise deals and building strong, long-lasting relationships with large companies in North America. You'll be tasked with identifying and closing major deals across verticals across Plaid’s Enterprise segment.\n\n \n\nResponsibilities\n\n - Own and grow a portfolio of strategic enterprise accounts, driving both expansion within existing customers and net-new revenue across key greenfield opportunities\n\n - Lead complex, multi-threaded sales cycles by engaging technical, product, and executive stakeholders, positioning Plaid as a strategic partner\n\n - Craft and deliver compelling, business-centric value stories that connect Plaid’s solutions to measurable customer outcomes\n\n - Partner cross-functionally with Solutions Engineering, Account Management, Product, and other teams to drive new sales and expand existing use cases\n\n - Proactively identify and act on industry trends, competitive dynamics, and customer needs to refine sales strategy\n\n - Contribute to building and scaling the enterprise sales motion by sharing insights, improving processes, and mentoring others\n\n - Win as a team — in partnership with outbound sales development rep, account manager, technical account manager, implementation manager, product organization, and other members of your account pod\n\nQualifications\n\n - Ability to sell a technical solution to a business buyer, developing and delivering a compelling value story at the executive level\n\n - Significant experience (9+ years of quota-carrying experience) in a new revenue role, with a strong track record of closing enterprise-level deals (including 4+ years focused on enterprise customers)\n\n - Strong prospecting, qualification, and negotiation skills, with a consultative and product-centric sales approach\n\n - Experience partnering with cross-functional teams and executing a territory- or vertical-focused revenue strategy\n\n - Strong command of executive-level conversations and confidence in facilitating technical discussions alongside Solutions Engineers and Technical Account Managers\n\n - Excitement to operate in a high-growth environment and contribute to building processes, tools, and playbooks\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"64642463-8ee8-4453-b166-449711f61cd0","title":"Product Manager","department":"All Departments","team":"Product","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-04-28T15:56:56.301+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/64642463-8ee8-4453-b166-449711f61cd0","applyUrl":"https://jobs.ashbyhq.com/plaid/64642463-8ee8-4453-b166-449711f61cd0/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid’s Product team builds the network that powers open finance. We unlock financial freedom by enabling innovation, reliability, and customer success. Our PMs are curious, fast-moving, and customer-obsessed, making intuitive, reliable experiences that help people thrive financially.
As a Product Manager at Plaid, you’ll define and drive products that help millions connect, move, and manage their money. You’ll partner with engineering, design, and go-to-market teams to translate customer needs into impactful, high-quality products.
This role suits someone early in their PM career who loves to learn, collaborate, and build meaningful solutions that improve financial lives.
Responsibilities
Own a product area: define problems, write clear requirements, and drive execution with cross-functional teams.
Shape the roadmap using data, feedback, and market signals.
Collaborate with Engineering and Design to deliver intuitive, high-quality experiences.
Use metrics and user insights to measure and improve outcomes.
Communicate clearly, align stakeholders, and guide decisions.
Act with a founder mindset–simplify, move fast, and embrace feedback.
Learn continuously and help raise the bar for Plaid’s products and culture.
Qualifications
2–4 years of experience in a product-related role (e.g. Product Manager, startup operator, founder, or product analyst).
Proven track record of building or launching products end-to-end.
Experience collaborating closely with engineering and design teams to deliver value quickly.
Excellent written and verbal communication; able to explain complex ideas simply and effectively
Comfortable operating in fast-moving, ambiguous environments.
Familiarity using AI in your day-to-day product work, such as prototyping, research, or analysis.
Experience in an early-stage or high-growth startup environment.
[Nice to Have] Experience in fintech.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nPlaid’s Product team builds the network that powers open finance. We unlock financial freedom by enabling innovation, reliability, and customer success. Our PMs are curious, fast-moving, and customer-obsessed, making intuitive, reliable experiences that help people thrive financially.\n\n \n\nAs a Product Manager at Plaid, you’ll define and drive products that help millions connect, move, and manage their money. You’ll partner with engineering, design, and go-to-market teams to translate customer needs into impactful, high-quality products.\n\n \n\nThis role suits someone early in their PM career who loves to learn, collaborate, and build meaningful solutions that improve financial lives.\n\nResponsibilities\n\n - Own a product area: define problems, write clear requirements, and drive execution with cross-functional teams.\n\n - Shape the roadmap using data, feedback, and market signals.\n\n - Collaborate with Engineering and Design to deliver intuitive, high-quality experiences.\n\n - Use metrics and user insights to measure and improve outcomes.\n\n - Communicate clearly, align stakeholders, and guide decisions.\n\n - Act with a founder mindset–simplify, move fast, and embrace feedback.\n\n - Learn continuously and help raise the bar for Plaid’s products and culture.\n\nQualifications\n\n - 2–4 years of experience in a product-related role (e.g. Product Manager, startup operator, founder, or product analyst).\n\n - Proven track record of building or launching products end-to-end.\n\n - Experience collaborating closely with engineering and design teams to deliver value quickly.\n\n - Excellent written and verbal communication; able to explain complex ideas simply and effectively\n\n - Comfortable operating in fast-moving, ambiguous environments.\n\n - Familiarity using AI in your day-to-day product work, such as prototyping, research, or analysis.\n\n - Experience in an early-stage or high-growth startup environment.\n\n - [Nice to Have] Experience in fintech.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"6887f482-81b4-4ec8-8f52-bb29c796f2e8","title":"Internal Communications","department":"All Departments","team":"Communications","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-06-01T21:12:48.057+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/6887f482-81b4-4ec8-8f52-bb29c796f2e8","applyUrl":"https://jobs.ashbyhq.com/plaid/6887f482-81b4-4ec8-8f52-bb29c796f2e8/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid is in one of the most exciting chapters in its history — and this role exists to make sure every Plaid employee feels it. As Internal Communications Lead, you'll build and own the systems, channels, and programs that keep Plaids informed, aligned, and energized about our mission and the opportunity ahead. This spans employee-facing comms and programming across channels, including programming and producing monthly All Hands and Half-yearly Business Reviews, and supporting leaders with change management.
This is a builder role: you'll take what exists and programmatize it, defining the infrastructure, cadences, and editorial strategy that elevate how we communicate as a company.
You'll play a central role in shaping Plaid's internal AI narrative, helping employees understand where AI is taking us and what it means for their work.
You'll operate as a trusted advisor to Plaid's executive team and founder CEO, with the exec presence and judgment to counsel leaders on high-stakes moments. You will also work closely with senior leaders across the org as well as cross functional partners across the people team (Chief People Officer, HRBPs, WPE, Comp, Learning and Development)
Responsibilities:
Executive Communications
Act as a trusted comms partner to Plaid leaders, shaping communications strategy, programming, and content for internal audiences.
Own high-impact exec content spanning talking points, emails, presentations, and slack messages for big company moments like All Hands, Half-yearly Business Reviews and, and other company-wide presentations and communications.
Work closely with leaders to turn strategies or initiatives into clear, compelling stories that resonate across the company.
Company-Wide Internal Communications
Plaid is in its most exciting chapter. This person owns the narrative that makes that real for employees, connecting day-to-day work to the bigger opportunity in fintech infrastructure and AI.
Own internal comms strategy from All Hands and HBRs to weekly Q&As, org announcements and major updates.
Help Plaids understand where our business is headed, why it matters, and how their work connects to the mission.
Keep messaging aligned across leaders so it’s consistent, clear, and lands well at scale.
Own Plaid's internal AI narrative. helping Plaids understand our AI strategy, what it means for the company's trajectory, and how it will shape their work.
Cross-Functional Partnership
Partnering with internal teams across the company, including People, Workplace, Security, Finance, and Legal, and others to ensure all communications to employees are clear, effective, and consistent with our overall communication strategy and messaging
Work across teams to keep internal and external narratives aligned, especially around big moments like Effects, product launches, fundraises and M&A, and leadership announcements.
Partner with production teams to bring events like All Hands, HBRs, and AI days to life, both live and recorded.
Lead change comms for key initiatives, helping employees navigate transitions with clarity and confidence.
Program Systems, Channels, and Tools
Define and own Plaid's internal communications operating model, covering the channels, cadences, content types, and editorial calendar that govern how information flows across the company.
Build a channel strategy that makes deliberate choices about when to use Slack, email, video, intranet, live events, or asynchronous formats, and why.
Be a practitioner of AI: actively leverage AI tools in the craft of communications and help establish how AI augments internal comms work at Plaid.
Create repeatable playbooks and templates for recurring programs (All Hands, org changes, executive comms) that scale without adding headcount.
Own and continuously improve Plaid's intranet and internal platforms as communication infrastructure, not just publishing channels.
Employer Brand + Culture
Identify and execute ways to highlight Plaid’s culture and showcase the strength of our team on social media (e.g., campaigns like Woven).
Own and continuously improve content on Plaid.com/careers.
Partner with internal teams to create blog content that brings to life what it’s like to work at Plaid.
Qualifications:
At least 7+ year working in an internal communications function at a fast-paced tech company (ideally someone who has worked closely with a founder)
Demonstrated track record of building or significantly scaling an internal communications program. Can point to specific systems, channels, or programs they architected from scratch or materially elevated.
Excellent communication, collaboration and interpersonal skills, both written and verbal – and the ability to engage and understand technical and non-technical audiences
Comfort and fluency with AI tools in communications practice; experience developing or owning an AI-related narrative (internal or external) strongly preferred.
Experience with producing high quality and engaging All Hands team meetings
Strong executive presence and track record of counseling senior leaders, including founder/CEOs, on high-stakes communications.
Experience partnering closely with internal operations teams, like HR, IT, Workplace, Legal, etc.
High attention to detail and ability to distill complex ideas into clear guidance and written/verbal communications
Experience as an effective team of one or lean team: ability to hold both the strategic vision and execute at the ground level without delegating the work.
Video editing + AI skills a plus
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nPlaid is in one of the most exciting chapters in its history — and this role exists to make sure every Plaid employee feels it. As Internal Communications Lead, you'll build and own the systems, channels, and programs that keep Plaids informed, aligned, and energized about our mission and the opportunity ahead. This spans employee-facing comms and programming across channels, including programming and producing monthly All Hands and Half-yearly Business Reviews, and supporting leaders with change management.\n\nThis is a builder role: you'll take what exists and programmatize it, defining the infrastructure, cadences, and editorial strategy that elevate how we communicate as a company.\n\nYou'll play a central role in shaping Plaid's internal AI narrative, helping employees understand where AI is taking us and what it means for their work.\n\nYou'll operate as a trusted advisor to Plaid's executive team and founder CEO, with the exec presence and judgment to counsel leaders on high-stakes moments. You will also work closely with senior leaders across the org as well as cross functional partners across the people team (Chief People Officer, HRBPs, WPE, Comp, Learning and Development)\n\n \n\nResponsibilities:\n\nExecutive Communications\n\n - Act as a trusted comms partner to Plaid leaders, shaping communications strategy, programming, and content for internal audiences.\n\n - Own high-impact exec content spanning talking points, emails, presentations, and slack messages for big company moments like All Hands, Half-yearly Business Reviews and, and other company-wide presentations and communications.\n\n - Work closely with leaders to turn strategies or initiatives into clear, compelling stories that resonate across the company.\n\nCompany-Wide Internal Communications\n\n - Plaid is in its most exciting chapter. This person owns the narrative that makes that real for employees, connecting day-to-day work to the bigger opportunity in fintech infrastructure and AI.\n\n - Own internal comms strategy from All Hands and HBRs to weekly Q&As, org announcements and major updates.\n\n - Help Plaids understand where our business is headed, why it matters, and how their work connects to the mission.\n\n - Keep messaging aligned across leaders so it’s consistent, clear, and lands well at scale.\n\n - Own Plaid's internal AI narrative. helping Plaids understand our AI strategy, what it means for the company's trajectory, and how it will shape their work.\n\nCross-Functional Partnership\n\n - Partnering with internal teams across the company, including People, Workplace, Security, Finance, and Legal, and others to ensure all communications to employees are clear, effective, and consistent with our overall communication strategy and messaging\n\n - Work across teams to keep internal and external narratives aligned, especially around big moments like Effects, product launches, fundraises and M&A, and leadership announcements.\n\n - Partner with production teams to bring events like All Hands, HBRs, and AI days to life, both live and recorded.\n\n - Lead change comms for key initiatives, helping employees navigate transitions with clarity and confidence.\n\nProgram Systems, Channels, and Tools\n\n - Define and own Plaid's internal communications operating model, covering the channels, cadences, content types, and editorial calendar that govern how information flows across the company.\n\n - Build a channel strategy that makes deliberate choices about when to use Slack, email, video, intranet, live events, or asynchronous formats, and why.\n\n - Be a practitioner of AI: actively leverage AI tools in the craft of communications and help establish how AI augments internal comms work at Plaid.\n\n - Create repeatable playbooks and templates for recurring programs (All Hands, org changes, executive comms) that scale without adding headcount.\n\n - Own and continuously improve Plaid's intranet and internal platforms as communication infrastructure, not just publishing channels.\n\nEmployer Brand + Culture\n\n - Identify and execute ways to highlight Plaid’s culture and showcase the strength of our team on social media (e.g., campaigns like Woven https://www.youtube.com/watch?v=YOGAwUjl2E8).\n\n - Own and continuously improve content on Plaid.com/careers http://Plaid.com/careers.\n\n - Partner with internal teams to create blog content that brings to life what it’s like to work at Plaid.\n\nQualifications:\n\n - At least 7+ year working in an internal communications function at a fast-paced tech company (ideally someone who has worked closely with a founder)\n\n - Demonstrated track record of building or significantly scaling an internal communications program. Can point to specific systems, channels, or programs they architected from scratch or materially elevated.\n\n - Excellent communication, collaboration and interpersonal skills, both written and verbal – and the ability to engage and understand technical and non-technical audiences\n\n - Comfort and fluency with AI tools in communications practice; experience developing or owning an AI-related narrative (internal or external) strongly preferred.\n\n - Experience with producing high quality and engaging All Hands team meetings\n\n - Strong executive presence and track record of counseling senior leaders, including founder/CEOs, on high-stakes communications.\n\n - Experience partnering closely with internal operations teams, like HR, IT, Workplace, Legal, etc.\n\n - High attention to detail and ability to distill complex ideas into clear guidance and written/verbal communications\n\n - Experience as an effective team of one or lean team: ability to hold both the strategic vision and execute at the ground level without delegating the work.\n\n - Video editing + AI skills a plus\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"6b08e0e9-2159-4002-bf54-b30dd5bda80c","title":"Business Operations","department":"All Departments","team":"Business Operations","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-06-24T03:17:44.410+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/6b08e0e9-2159-4002-bf54-b30dd5bda80c","applyUrl":"https://jobs.ashbyhq.com/plaid/6b08e0e9-2159-4002-bf54-b30dd5bda80c/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The BizOps team is focused on solving some of Plaid's most pressing business issues. We are a small team of high-impact, low-ego generalist problem solvers. This role partners directly with leaders across Product and GTM on a mix of strategic and operational work with a direct, quantifiable impact on our customers, partners, and P&L. You will work on problems that directly shape how Plaid operates across its largest revenue lines and most critical partnerships — owning analysis, operating cadences, and cross-functional projects that span Product, GTM, Engineering, Finance, Legal, and Partnerships. BizOps is a launchpad: past team members have gone on to leadership roles in Product, GTM, and operational functions across Plaid. The role requires someone who is highly analytical, approaches problems in a structured manner, and is proactive in the face of ambiguity.
Responsibilities
Driving the strategic and operational agenda for a Product or GTM organization — and the cross-functional initiatives that come with it
Owning foundational operating rhythms — monthly business reports, QBRs, OKRs and KPIs, executive reporting — and evolving them as the business scales
Building out dashboards, metrics, and success measures that give leadership visibility and enable data-driven decisions
Partnering on product strategy topics including pricing, commercialization, and go-to-market for new and existing products
Using AI tools and agents as a default part of how you work — not as an experiment, but as a force multiplier
Qualifications
6–11 years in management consulting, investment banking, and/or operating roles (BizOps, Strategy & Ops, Finance)
Comfort with ambiguity and a high degree of autonomy in prioritizing what matters most
Ability to build relationships at all levels and drive cross-functional consensus
Familiarity with AI tools and agents to accelerate workflows is a plus
Knowledge of SQL and Tableau preferred
Experience in fintech, payments, or high-growth SaaS preferred
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThe BizOps team is focused on solving some of Plaid's most pressing business issues. We are a small team of high-impact, low-ego generalist problem solvers. This role partners directly with leaders across Product and GTM on a mix of strategic and operational work with a direct, quantifiable impact on our customers, partners, and P&L. You will work on problems that directly shape how Plaid operates across its largest revenue lines and most critical partnerships — owning analysis, operating cadences, and cross-functional projects that span Product, GTM, Engineering, Finance, Legal, and Partnerships. BizOps is a launchpad: past team members have gone on to leadership roles in Product, GTM, and operational functions across Plaid. The role requires someone who is highly analytical, approaches problems in a structured manner, and is proactive in the face of ambiguity.\n\n \n\nResponsibilities\n\n - Driving the strategic and operational agenda for a Product or GTM organization — and the cross-functional initiatives that come with it\n\n - Owning foundational operating rhythms — monthly business reports, QBRs, OKRs and KPIs, executive reporting — and evolving them as the business scales\n\n - Building out dashboards, metrics, and success measures that give leadership visibility and enable data-driven decisions\n\n - Partnering on product strategy topics including pricing, commercialization, and go-to-market for new and existing products\n\n - Using AI tools and agents as a default part of how you work — not as an experiment, but as a force multiplier\n\n \n\nQualifications\n\n - 6–11 years in management consulting, investment banking, and/or operating roles (BizOps, Strategy & Ops, Finance)\n\n - Comfort with ambiguity and a high degree of autonomy in prioritizing what matters most\n\n - Ability to build relationships at all levels and drive cross-functional consensus\n\n - Familiarity with AI tools and agents to accelerate workflows is a plus\n\n - Knowledge of SQL and Tableau preferred\n\n - Experience in fintech, payments, or high-growth SaaS preferred\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"6dbf0f7f-ef35-4037-9418-6b2460f41345","title":"Fraud Solutions Consultant","department":"All Departments","team":"Product","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-04-28T15:04:09.877+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/6dbf0f7f-ef35-4037-9418-6b2460f41345","applyUrl":"https://jobs.ashbyhq.com/plaid/6dbf0f7f-ef35-4037-9418-6b2460f41345/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Our Fraud team's mission is to help companies detect and prevent fraud using financial network data. We believe that transaction patterns, device signals, and behavioral data are an underleveraged tool in fraud prevention.
The Fraud Consulting Lead is responsible for building and maturing our retro-as-a-service and POC program and driving adoption of our fraud products. The role sits between our data team and the customer (i.e., the role will not build the models, but will need to understand the output well enough to clearly and compellingly present the business case and work with technical stakeholders and customers.)
Responsibilities:
Own the retro and POC process end-to-end and collaborate with customers and internal stakeholders at Plaid
Partner closely with customers to help them understand the ROI of Protect and make recommendations for implementing our fraud products
Drive post-retro follow-through to convert retro results into production usage
Serve as a feedback loop between customers and product to drive our Protect roadmap
Qualifications:
5-10 years of experience in a customer-facing analytical role in fintech, financial services, or a related domain (e.g., software/tech)
Experience working closely with data science teams
Experience managing consultative customer engagements where you owned the deliverable and the relationship
Comfort interpreting ML model output (e.g., precision/recall, score distributions) and explaining it to a non-technical audience
[Nice to have] Background in data science or ML engineering, particularly on a fraud or risk team
[Nice to have] Experience in fraud, identity, or risk — either from a fraud prevention vendor, a fraud team at a bank or fintech, or consulting on risk engagements
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nOur Fraud team's mission is to help companies detect and prevent fraud using financial network data. We believe that transaction patterns, device signals, and behavioral data are an underleveraged tool in fraud prevention. \n\n \n\nThe Fraud Consulting Lead is responsible for building and maturing our retro-as-a-service and POC program and driving adoption of our fraud products. The role sits between our data team and the customer (i.e., the role will not build the models, but will need to understand the output well enough to clearly and compellingly present the business case and work with technical stakeholders and customers.)\n\nResponsibilities:\n\n - Own the retro and POC process end-to-end and collaborate with customers and internal stakeholders at Plaid\n\n - Partner closely with customers to help them understand the ROI of Protect and make recommendations for implementing our fraud products\n\n - Drive post-retro follow-through to convert retro results into production usage\n\n - Serve as a feedback loop between customers and product to drive our Protect roadmap\n\nQualifications:\n\n - 5-10 years of experience in a customer-facing analytical role in fintech, financial services, or a related domain (e.g., software/tech)\n\n - Experience working closely with data science teams\n\n - Experience managing consultative customer engagements where you owned the deliverable and the relationship\n\n - Comfort interpreting ML model output (e.g., precision/recall, score distributions) and explaining it to a non-technical audience\n\n - [Nice to have] Background in data science or ML engineering, particularly on a fraud or risk team\n\n - [Nice to have] Experience in fraud, identity, or risk — either from a fraud prevention vendor, a fraud team at a bank or fintech, or consulting on risk engagements\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"7203c5b9-ae19-4478-84ea-85a11d438174","title":"Business Development Representative - Fintech","department":"All Departments","team":"New Business","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Raleigh Office","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-07-08T12:53:59.743+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/7203c5b9-ae19-4478-84ea-85a11d438174","applyUrl":"https://jobs.ashbyhq.com/plaid/7203c5b9-ae19-4478-84ea-85a11d438174/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Our New Business team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that the financial services landscape is evolving at a breakneck pace, and every modern company building in the fintech space needs the gold standard of financial technology infrastructure to win, scale, and delight users.
You'll be the one helping us achieve this vision. As a New Business Representative for our FinTech segment, you'll forge the path to finding new clients and prospecting digital-native fintechs, neobanks, alternative lending platforms, and personal finance applications for us to target. We are looking for extraordinary sales professionals with SaaS/tech and/or outbound selling experience who can demonstrate the added value of Plaid and what impact our API suite can have on supercharging a fintech's growth, security, and user experience.
In this role, you will be responsible for organizational mapping, prospecting individuals, driving engagement, setting opportunities for AEs, taking qualification calls, and nurturing early opportunities. The ideal candidate is customer-centric, resilient, challenges the status quo, and has a deep passion for advancing their career at the intersection of tech and finance.
Acting as a key member of the Plaid GTM Team, supporting several Account Executives hunting new business within the fast-paced FinTech ecosystem.
Liaising with Marketing to provide feedback on fintech-specific campaigns and designing new, cutting-edge outbound efforts.
Identifying prospects and building pipelines through outbound campaigns targeted at fintech founders, heads of engineering, and product leaders.
Helping new clients get started with Plaid and answering technical questions about how our APIs integrate into their existing stacks.
Identifying emerging fintech trends, business models, and sub-verticals (e.g., embedded finance, Web3, alternative underwriting) to help drive increased revenue opportunity.
1-3 years of experience in pipeline development and/or sales (preferably at a SaaS, Fintech, or developer-first tech company).
Leading high-level conversations with tech-savvy founders, product managers, and engineering stakeholders.
The ability to evangelize Plaid’s value proposition in order to assess buying interest from fast-moving, digital-first innovators.
The ability to thrive in a high customer volume, time-sensitive environment.
Having a relentless mindset and an unwillingness to quit when penetrating competitive markets.
Proficiency in using Salesforce.com or other CRM.
Experience working with customers and explaining deeply technical products. Strong interest in the broader fintech landscape, startup funding trends, and API architecture; a high degree of intellectual curiosity.
Excitement to work in a high-growth environment and to help build agile processes and tools as needed.
Desire to get (more) technical and the ability to master the ins and outs of Plaid's entire developer ecosystem (including Auth, Balance, Identity, Income, and Signal).
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nOur New Business team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that the financial services landscape is evolving at a breakneck pace, and every modern company building in the fintech space needs the gold standard of financial technology infrastructure to win, scale, and delight users.\n\n\n\nYou'll be the one helping us achieve this vision. As a New Business Representative for our FinTech segment, you'll forge the path to finding new clients and prospecting digital-native fintechs, neobanks, alternative lending platforms, and personal finance applications for us to target. We are looking for extraordinary sales professionals with SaaS/tech and/or outbound selling experience who can demonstrate the added value of Plaid and what impact our API suite can have on supercharging a fintech's growth, security, and user experience.\n\n\n\nIn this role, you will be responsible for organizational mapping, prospecting individuals, driving engagement, setting opportunities for AEs, taking qualification calls, and nurturing early opportunities. The ideal candidate is customer-centric, resilient, challenges the status quo, and has a deep passion for advancing their career at the intersection of tech and finance.\n\n\n\n\nRESPONSIBILITIES\n\n - Acting as a key member of the Plaid GTM Team, supporting several Account Executives hunting new business within the fast-paced FinTech ecosystem.\n\n - Liaising with Marketing to provide feedback on fintech-specific campaigns and designing new, cutting-edge outbound efforts.\n\n - Identifying prospects and building pipelines through outbound campaigns targeted at fintech founders, heads of engineering, and product leaders.\n\n - Helping new clients get started with Plaid and answering technical questions about how our APIs integrate into their existing stacks.\n\n - Identifying emerging fintech trends, business models, and sub-verticals (e.g., embedded finance, Web3, alternative underwriting) to help drive increased revenue opportunity.\n\n\n\n\nQUALIFICATIONS\n\n - 1-3 years of experience in pipeline development and/or sales (preferably at a SaaS, Fintech, or developer-first tech company).\n\n - Leading high-level conversations with tech-savvy founders, product managers, and engineering stakeholders.\n\n - The ability to evangelize Plaid’s value proposition in order to assess buying interest from fast-moving, digital-first innovators.\n\n - The ability to thrive in a high customer volume, time-sensitive environment.\n\n - Having a relentless mindset and an unwillingness to quit when penetrating competitive markets.\n\n - Proficiency in using Salesforce.com http://Salesforce.com or other CRM.\n\n - Experience working with customers and explaining deeply technical products. Strong interest in the broader fintech landscape, startup funding trends, and API architecture; a high degree of intellectual curiosity.\n\n - Excitement to work in a high-growth environment and to help build agile processes and tools as needed.\n\n - Desire to get (more) technical and the ability to master the ins and outs of Plaid's entire developer ecosystem (including Auth, Balance, Identity, Income, and Signal).\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"742bb50b-8c50-4890-a365-b6ab3818e808","title":"Senior Financial Analyst","department":"All Departments","team":"Finance","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-06-08T16:51:06.002+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/742bb50b-8c50-4890-a365-b6ab3818e808","applyUrl":"https://jobs.ashbyhq.com/plaid/742bb50b-8c50-4890-a365-b6ab3818e808/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid’s Corporate Finance team leads company-wide financial planning, forecasting, and reporting, delivering strategic insights to internal and external stakeholders. We align financial goals with business objectives to support informed decision-making at the senior leadership and executive levels.
What excites us:
5+ years of relevant FP&A experience, ideally in Corporate Finance, G&A support, or a broader FP&A role, with a track record of increasing scope and responsibility.
“Act like an owner” mindset with end-to-end accountability, proactivity, independence, and comfort in a high-autonomy environment.
Deep understanding of core FP&A processes, including month-end close, reporting, variance analysis, forecasting, annual planning, financial storytelling, and relevant technical accounting principles.
Advanced financial modeling and analytical skills, including experience with consolidation and operational models, paired with the judgment to dive into the details, analyze, and then step back to assess the bigger picture.
Strong business partnership skills, with excellent communication, cross-functional collaboration, and the ability to interface with senior leaders with ease.
AI, automation, and process-improvement mindset, with familiarity using FP&A systems such as Pigment, Adaptive, Anaplan, or similar tools to build scalable and efficient workflows.
What excites you:
You thrive in a fast-paced, high-growth environment where you can learn quickly across multiple areas.
You are energized by stretching beyond your defined scope, being scrappy, and taking on new challenges.
You enjoy improving processes, automating workflows, and helping teams scale for long-term success.
You want to be a strategic partner to senior leaders by providing insights that shape decisions.
You enjoy advancing the business through thoughtful analysis, strong partnership, and clear financial insights that support better decision-making.
You enjoy collaborating across Finance, Accounting, and business teams.
You are excited to help shape how FP&A uses Pigment at Plaid, learning how to build in the system while also partnering with the systems lead on new cases, board design, and workflows that help FP&A scale.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nPlaid’s Corporate Finance team leads company-wide financial planning, forecasting, and reporting, delivering strategic insights to internal and external stakeholders. We align financial goals with business objectives to support informed decision-making at the senior leadership and executive levels.\n\n\n\nWhat excites us:\n\n - 5+ years of relevant FP&A experience, ideally in Corporate Finance, G&A support, or a broader FP&A role, with a track record of increasing scope and responsibility.\n\n - “Act like an owner” mindset with end-to-end accountability, proactivity, independence, and comfort in a high-autonomy environment.\n\n - Deep understanding of core FP&A processes, including month-end close, reporting, variance analysis, forecasting, annual planning, financial storytelling, and relevant technical accounting principles.\n\n - Advanced financial modeling and analytical skills, including experience with consolidation and operational models, paired with the judgment to dive into the details, analyze, and then step back to assess the bigger picture.\n\n - Strong business partnership skills, with excellent communication, cross-functional collaboration, and the ability to interface with senior leaders with ease.\n\n - AI, automation, and process-improvement mindset, with familiarity using FP&A systems such as Pigment, Adaptive, Anaplan, or similar tools to build scalable and efficient workflows.\n\n\n\nWhat excites you:\n\n - You thrive in a fast-paced, high-growth environment where you can learn quickly across multiple areas.\n\n - You are energized by stretching beyond your defined scope, being scrappy, and taking on new challenges.\n\n - You enjoy improving processes, automating workflows, and helping teams scale for long-term success.\n\n - You want to be a strategic partner to senior leaders by providing insights that shape decisions.\n\n - You enjoy advancing the business through thoughtful analysis, strong partnership, and clear financial insights that support better decision-making.\n\n - You enjoy collaborating across Finance, Accounting, and business teams.\n\n - You are excited to help shape how FP&A uses Pigment at Plaid, learning how to build in the system while also partnering with the systems lead on new cases, board design, and workflows that help FP&A scale.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"75512514-c532-44d7-8df2-49b3cfda0ad0","title":"Brand Marketing Program Manager","department":"All Departments","team":"Growth Marketing","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98101","addressRegion":"Washington","streetAddress":"TBD","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-05-26T17:22:14.009+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/75512514-c532-44d7-8df2-49b3cfda0ad0","applyUrl":"https://jobs.ashbyhq.com/plaid/75512514-c532-44d7-8df2-49b3cfda0ad0/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The Marketing Operations (Ops) Team at Plaid builds the essential foundation that enables the Marketing function to operate efficiently, scale sustainably, and align with the company’s strategic goals. We focus on people, technology and process to drive operational excellence and optimize marketing performance.
Our team is focused on creating and executing impactful marketing strategies that resonate with our target audiences, drive sustainable growth through high-quality pipeline generation, and enhance marketing efficiency. By integrating innovative technologies, we strive for seamless workflows and data-driven decision-making. We also continuously strengthen the foundation of a high-performing marketing organization, ensuring that processes and systems are in place to support long-term success.
Responsibilities:
Campaign Planning and Execution: Manage the end-to-end planning and execution of marketing campaigns, ensuring they are well-resourced, delivered on time, and within budget.
Cross-Functional Communication and Coordination: Drive ongoing communication and coordination across teams, ensuring alignment and smooth information exchange throughout the lifecycle of each campaign.
Meeting Facilitation: Lead efficient meetings to facilitate collaboration, ensure alignment, and keep teams focused on key deliverables and objectives.
Risk Management and Problem Solving: Proactively identify and communicate potential risks in projects and programs, providing context, impact analysis, and actionable recommendations for mitigation
Prioritization and Critical Path Management: Prioritize tasks and initiatives with a laser focus on critical path activities to ensure timely progress and successful outcomes.
Change Management and Contingency Planning: Anticipate changes, prepare contingency plans, and maintain momentum on projects to ensure continuous progress and successful delivery.
Requirements:
Bachelor’s Degree in Marketing, Business, or a related field (or equivalent experience).
Experience working on a marketing or design team, with a proven track record of supporting and executing complex, multi-stakeholder brand or marketing initiatives from kickoff to launch.
Impeccable attention to detail, ensuring high-quality execution and consistency across all aspects of campaign delivery.
Exceptional multitasking abilities, with a demonstrated capacity to manage and prioritize multiple marketing campaigns simultaneously.
Excellent interpersonal skills, with the ability to influence, motivate, and build relationships with cross-functional stakeholders at all levels
Comfortable with change and ambiguity, adapting quickly and proactively in fast-paced, evolving environments.
Curious and solution-oriented, with a continuous drive to learn, solve problems, and improve processes.
Commitment to improvement, consistently seeking opportunities to make things better and enhance team and campaign performance.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThe Marketing Operations (Ops) Team at Plaid builds the essential foundation that enables the Marketing function to operate efficiently, scale sustainably, and align with the company’s strategic goals. We focus on people, technology and process to drive operational excellence and optimize marketing performance.\n\nOur team is focused on creating and executing impactful marketing strategies that resonate with our target audiences, drive sustainable growth through high-quality pipeline generation, and enhance marketing efficiency. By integrating innovative technologies, we strive for seamless workflows and data-driven decision-making. We also continuously strengthen the foundation of a high-performing marketing organization, ensuring that processes and systems are in place to support long-term success.\n\n\n\nResponsibilities:\n\n - Campaign Planning and Execution: Manage the end-to-end planning and execution of marketing campaigns, ensuring they are well-resourced, delivered on time, and within budget.\n\n - Cross-Functional Communication and Coordination: Drive ongoing communication and coordination across teams, ensuring alignment and smooth information exchange throughout the lifecycle of each campaign.\n\n - Meeting Facilitation: Lead efficient meetings to facilitate collaboration, ensure alignment, and keep teams focused on key deliverables and objectives.\n\n - Risk Management and Problem Solving: Proactively identify and communicate potential risks in projects and programs, providing context, impact analysis, and actionable recommendations for mitigation\n\n - Prioritization and Critical Path Management: Prioritize tasks and initiatives with a laser focus on critical path activities to ensure timely progress and successful outcomes.\n\n - Change Management and Contingency Planning: Anticipate changes, prepare contingency plans, and maintain momentum on projects to ensure continuous progress and successful delivery.\n\nRequirements:\n\n - Bachelor’s Degree in Marketing, Business, or a related field (or equivalent experience).\n\n - Experience working on a marketing or design team, with a proven track record of supporting and executing complex, multi-stakeholder brand or marketing initiatives from kickoff to launch.\n\n - Impeccable attention to detail, ensuring high-quality execution and consistency across all aspects of campaign delivery.\n\n - Exceptional multitasking abilities, with a demonstrated capacity to manage and prioritize multiple marketing campaigns simultaneously.\n\n - Excellent interpersonal skills, with the ability to influence, motivate, and build relationships with cross-functional stakeholders at all levels\n\n - Comfortable with change and ambiguity, adapting quickly and proactively in fast-paced, evolving environments.\n\n - Curious and solution-oriented, with a continuous drive to learn, solve problems, and improve processes.\n\n - Commitment to improvement, consistently seeking opportunities to make things better and enhance team and campaign performance.\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"7910a552-4ae7-441b-832d-9fa4ef48c0c8","title":"Senior Developer Relations Engineer","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98101","addressRegion":"Washington","streetAddress":"TBD","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-07-10T18:26:50.792+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/7910a552-4ae7-441b-832d-9fa4ef48c0c8","applyUrl":"https://jobs.ashbyhq.com/plaid/7910a552-4ae7-441b-832d-9fa4ef48c0c8/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The mission of the Developer Relations team is to empower developers to easily use and understand Plaid’s products, delivering a supportive, industry-leading developer experience via scalable, broad-reaching methods. The scope of this role covers all of Plaid's commercially available, customer-facing products.
We’re looking for an experienced Developer Relations Engineer to help the world’s fintech companies (and we believe every company is a fintech company, even if they don't know it yet) integrate with Plaid's APIs. In this role, you’ll create best-in-class developer experiences, cementing Plaid's reputation as the most trustworthy, developer-friendly financial services API. This is a highly technical, highly visible role with direct impact on Plaid’s product, brand, and developer experience.
Responsibilities
Create and evolve developer documentation for Plaid’s APIs – writing new content, and improving clarity, accuracy, and usability of existing content. Distill complex technical topics into approachable, accurate explanations for a broad developer audience.
Design and build sample applications, demos, and tutorial videos that demonstrate the benefits of integrating with Plaid’s APIs and the best practices to use during integrations.
Improve and maintain developer-facing resources, including the Postman collection, documentation website, and other assets.
Serve as the developer’s advocate, working with our developer community and translating external developer needs into actionable product and documentation insights for internal teams.
Collaborate cross-functionally with Product, Engineering, Design, and Marketing to ensure Plaid delivers a best-in-class developer experience and to build solutions that engage, activate, and onboard new developers at scale.
Qualifications
5+ years of experience in Developer Relations, Developer Advocacy, or similar roles, or a combination of 2+ years in Developer Relations and 3+ years in related technical roles such as Software Engineering, Solutions Engineering, Implementation, or Sales Engineering.
Ability to write clear, idiomatic code in at least one widely used backend language and one frontend language
Experience building sample applications and technical demos.
Experience writing high-quality developer documentation from scratch, and identifying gaps or opportunities in existing documentation.
Ability to quickly learn and clearly explain new technologies and concepts.
Strong developer empathy, with the ability to understand and communicate what matters most to developers.
Ability to thoughtfully leverage generative AI to accelerate your work while maintaining a high standard of quality in external-facing content.
Nice to Have
Familiarity with OpenAPI.
Experience with web or mobile development.
Experience working on B2B APIs.
Experience building or growing developer communities around B2B APIs.
Strong presentation skills.
Experience creating technical content across formats such as slide decks, diagrams, web apps, or video.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n\n\nThe mission of the Developer Relations team is to empower developers to easily use and understand Plaid’s products, delivering a supportive, industry-leading developer experience via scalable, broad-reaching methods. The scope of this role covers all of Plaid's commercially available, customer-facing products.\n\n\n\nWe’re looking for an experienced Developer Relations Engineer to help the world’s fintech companies (and we believe every company is a fintech company, even if they don't know it yet) integrate with Plaid's APIs. In this role, you’ll create best-in-class developer experiences, cementing Plaid's reputation as the most trustworthy, developer-friendly financial services API. This is a highly technical, highly visible role with direct impact on Plaid’s product, brand, and developer experience.\n\nResponsibilities\n\n - Create and evolve developer documentation for Plaid’s APIs – writing new content, and improving clarity, accuracy, and usability of existing content. Distill complex technical topics into approachable, accurate explanations for a broad developer audience.\n\n - Design and build sample applications, demos, and tutorial videos that demonstrate the benefits of integrating with Plaid’s APIs and the best practices to use during integrations.\n\n - Improve and maintain developer-facing resources, including the Postman collection, documentation website, and other assets.\n\n - Serve as the developer’s advocate, working with our developer community and translating external developer needs into actionable product and documentation insights for internal teams.\n\n - Collaborate cross-functionally with Product, Engineering, Design, and Marketing to ensure Plaid delivers a best-in-class developer experience and to build solutions that engage, activate, and onboard new developers at scale.\n\nQualifications\n\n - 5+ years of experience in Developer Relations, Developer Advocacy, or similar roles, or a combination of 2+ years in Developer Relations and 3+ years in related technical roles such as Software Engineering, Solutions Engineering, Implementation, or Sales Engineering.\n\n - Ability to write clear, idiomatic code in at least one widely used backend language and one frontend language\n\n - Experience building sample applications and technical demos.\n\n - Experience writing high-quality developer documentation from scratch, and identifying gaps or opportunities in existing documentation.\n\n - Ability to quickly learn and clearly explain new technologies and concepts.\n\n - Strong developer empathy, with the ability to understand and communicate what matters most to developers.\n\n - Ability to thoughtfully leverage generative AI to accelerate your work while maintaining a high standard of quality in external-facing content.\n\nNice to Have\n\n - Familiarity with OpenAPI.\n\n - Experience with web or mobile development.\n\n - Experience working on B2B APIs.\n\n - Experience building or growing developer communities around B2B APIs.\n\n - Strong presentation skills.\n\n - Experience creating technical content across formats such as slide decks, diagrams, web apps, or video.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"7e10c0b5-a09a-4e07-aaa8-899a7f82a0c9","title":"Software Engineer, Backend","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-05-04T19:53:49.576+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/7e10c0b5-a09a-4e07-aaa8-899a7f82a0c9","applyUrl":"https://jobs.ashbyhq.com/plaid/7e10c0b5-a09a-4e07-aaa8-899a7f82a0c9/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Software Engineer, you will design and build the systems that power how millions of people connect to their finances. You will work across the stack, from reliable backend services and APIs to intuitive applications that bring those systems to life. You will collaborate with engineers, product managers, and designers to ship products that make financial services more accessible and transparent. At Plaid, engineers take ownership early, grow quickly, and see their work reach millions of users.
Responsibilities:
System Design & Development: Build and maintain scalable, reliable backend or fullstack systems and APIs that power Plaid’s products.
Collaboration: Work closely with product managers, designers, and other engineers to define and deliver features that solve real customer problems.
Code Quality: Write clean, efficient, and well-tested code. Participate in reviews to maintain high engineering standards.
Testing & Debugging: Build automated tests, monitor system performance, and troubleshoot issues in production environments.
Continuous Improvement: Contribute to technical design discussions, share best practices, and help improve how we build at Plaid.
Qualifications:
1-4 years of software engineering experience (post-internship).
Proven ability to ship reliable systems or features at scale.
Strong problem-solving skills. You turn ideas into practical, maintainable solutions.
High ownership. You are excited to roll up your sleeves and figure things out that don’t have precedent at Plaid.
Collaborative mindset. You thrive in a fast-paced environment and enjoy working with others to deliver results.
Growth oriented. You seek feedback, learn quickly, and take pride in improving your craft.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nPlaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Software Engineer, you will design and build the systems that power how millions of people connect to their finances. You will work across the stack, from reliable backend services and APIs to intuitive applications that bring those systems to life. You will collaborate with engineers, product managers, and designers to ship products that make financial services more accessible and transparent. At Plaid, engineers take ownership early, grow quickly, and see their work reach millions of users.\n\n\n\nResponsibilities:\n\n - System Design & Development: Build and maintain scalable, reliable backend or fullstack systems and APIs that power Plaid’s products.\n\n - Collaboration: Work closely with product managers, designers, and other engineers to define and deliver features that solve real customer problems.\n\n - Code Quality: Write clean, efficient, and well-tested code. Participate in reviews to maintain high engineering standards.\n\n - Testing & Debugging: Build automated tests, monitor system performance, and troubleshoot issues in production environments.\n\n - Continuous Improvement: Contribute to technical design discussions, share best practices, and help improve how we build at Plaid.\n\n\n\nQualifications:\n\n - 1-4 years of software engineering experience (post-internship).\n\n - Proven ability to ship reliable systems or features at scale.\n\n - Strong problem-solving skills. You turn ideas into practical, maintainable solutions.\n\n - High ownership. You are excited to roll up your sleeves and figure things out that don’t have precedent at Plaid.\n\n - Collaborative mindset. You thrive in a fast-paced environment and enjoy working with others to deliver results.\n\n - Growth oriented. You seek feedback, learn quickly, and take pride in improving your craft.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"80a4b684-c9ca-4a4b-95b7-95ffa04cf149","title":"Account Executive - SMB","department":"All Departments","team":"Sales & Account Management","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Raleigh Office","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}}}],"publishedAt":"2026-05-26T20:56:31.992+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/80a4b684-c9ca-4a4b-95b7-95ffa04cf149","applyUrl":"https://jobs.ashbyhq.com/plaid/80a4b684-c9ca-4a4b-95b7-95ffa04cf149/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Our Sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. We believe every financial services company can benefit from better financial technology. This isn’t limited to the financial services industry, any company offering financial products to consumers deserves the best financial technology. You'll be the individual helping us achieve this vision. You will focus on generating new deals and building strong, long-lasting relationships with companies. You'll be tasked with identifying and closing deals across verticals in financial services, utilities, billing, insurance, and more.
Responsibilities
Identify use cases and prospect high growth companies that are ~100 employees and beyond
Develop a book of high potential engaged prospects and maintain a sufficient pipeline to support successful attainment against quota
Successfully lead a technical sales motion of guiding engineers, product, and growth team members for the entire life-cycle from prospecting to close
Coordinate cross-functional resources and drive initiatives across
Plaid to support a consultative sales motion
Own mastery of Plaid solutions and evangelize for industry success across fintech and other industries
Qualifications
3+ years of quota-carrying, technical selling experience in a new-net hunting role
A strong track record of over performance
A hunter mentalityAbility to collaborate internally and exhibit a “win as a team” mentality
Experience in building territory plans and executing to plan
Passion working with growth stage private companies
Proficiency in technical products and APIs
Passion for Plaid’s mission of unlocking financial freedom for everyone
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nOur Sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. We believe every financial services company can benefit from better financial technology. This isn’t limited to the financial services industry, any company offering financial products to consumers deserves the best financial technology. You'll be the individual helping us achieve this vision. You will focus on generating new deals and building strong, long-lasting relationships with companies. You'll be tasked with identifying and closing deals across verticals in financial services, utilities, billing, insurance, and more.\n\nResponsibilities\n\n - Identify use cases and prospect high growth companies that are ~100 employees and beyond\n\n - Develop a book of high potential engaged prospects and maintain a sufficient pipeline to support successful attainment against quota\n\n - Successfully lead a technical sales motion of guiding engineers, product, and growth team members for the entire life-cycle from prospecting to close\n\n - Coordinate cross-functional resources and drive initiatives across\n\n - Plaid to support a consultative sales motion\n\n - Own mastery of Plaid solutions and evangelize for industry success across fintech and other industries\n\nQualifications\n\n - 3+ years of quota-carrying, technical selling experience in a new-net hunting role\n\n - A strong track record of over performance\n\n - A hunter mentalityAbility to collaborate internally and exhibit a “win as a team” mentality\n\n - Experience in building territory plans and executing to plan\n\n - Passion working with growth stage private companies \n\n - Proficiency in technical products and APIs\n\n - Passion for Plaid’s mission of unlocking financial freedom for everyone\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"8134067d-eb10-4995-a7ce-39060b3f90b4","title":"Technical Account Manager, Financial Institution Partnerships","department":"All Departments","team":"Network Partnerships","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98101","addressRegion":"Washington","streetAddress":"TBD","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"Raleigh Office","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-06-25T16:28:23.986+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/8134067d-eb10-4995-a7ce-39060b3f90b4","applyUrl":"https://jobs.ashbyhq.com/plaid/8134067d-eb10-4995-a7ce-39060b3f90b4/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The Data Partnerships team mission is to enable Data Partners (DPs) of all sizes to make data sharing reliable, secure, and valuable for everyone in the open finance ecosystem. By partnering with DPs, we help Plaid create great products for our customers and empower people to expand their access to and use of financial services — wherever and however they choose. The Fintech & Regional Segment within the Data Partnerships organization manages complex and dynamic relationships with high growth fintechs and established financial institutions.
You will be a highly visible technical and product expert in Plaid's offerings (both for data partners and Plaid customers), learning and knowing how to work with and leverage Plaid products on both sides of the network. You will own many Data Partner relationships simultaneously and stay up to date on Plaid's technological improvements and new product offerings. You will collaborate with Partnership Managers and several other cross-functional teams, and you will be the primary driver to design and execute technical strategies that build trust with our Data Partners.
Responsibilities
Lead the technical strategy and roadmap with financial institutions and fintechs. Identify key areas of improvement for all enterprise API integrations
Intake requests from Product teams regarding discovery sessions, beta testing, and product launches
Work with Partnership Managers to develop the “integration roadmap” / overall account plan and execute on strategies to drive those priorities
Complete technical scoping, build and launch new API integrations
Be the connective tissue between Plaid engineering, Plaid product teams, and data partners for all issues with outsized customer impact across all integration types.
Document and communicate those technical and roadmap updates to necessary teams allowing Plaid to accurately adjust our planning and resources
Provide clear technical direction on all aspects of Plaid’s institution integrations and products
Establish and own external relationships with multiple levels of technical stakeholder from Engineers to CPOs / CTOs by validating and documenting their technical needs, business objectives, and metrics
Be an advocate for innovation and early adoption of Plaid products / solutions available to fintechs and financial institutions
Serve as the escalation point for technical incidents or issues that have surfaced higher than normal impact across Plaid support channels
Help uncover additional opportunities that are aligned with our account management strategy and company goals
Qualifications
6+ years of experience in a client-facing and / or technology-focused role where business experience and technical acumen was combined
Experience managing external relationships independently and building / executing technical strategies to make partners/clients successful with new technologies
Excellent project management and communication skills with a strong ability to provide technical details to both technical and non-technical audiences alike, simplifying complexities in a concise / clear manner
Have a deep / thorough understanding of APIs, databases, system infrastructures, and architecture
Self-starter who takes initiative and possess strong troubleshooting skills with an ability to use deductive and inductive reasoning to guide customers through complex or escalated issues
Ability to collaborate cross-functionally with different teams, levels of seniority, and influence structure / process to ensure everyone can meet their goals and timelines
Ability to work under pressure, deadlines and navigate unexpected roadblocks
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThe Data Partnerships team mission is to enable Data Partners (DPs) of all sizes to make data sharing reliable, secure, and valuable for everyone in the open finance ecosystem. By partnering with DPs, we help Plaid create great products for our customers and empower people to expand their access to and use of financial services — wherever and however they choose. The Fintech & Regional Segment within the Data Partnerships organization manages complex and dynamic relationships with high growth fintechs and established financial institutions.\n\nYou will be a highly visible technical and product expert in Plaid's offerings (both for data partners and Plaid customers), learning and knowing how to work with and leverage Plaid products on both sides of the network. You will own many Data Partner relationships simultaneously and stay up to date on Plaid's technological improvements and new product offerings. You will collaborate with Partnership Managers and several other cross-functional teams, and you will be the primary driver to design and execute technical strategies that build trust with our Data Partners.\n\n\n\nResponsibilities\n\n - Lead the technical strategy and roadmap with financial institutions and fintechs. Identify key areas of improvement for all enterprise API integrations\n\n - Intake requests from Product teams regarding discovery sessions, beta testing, and product launches\n\n - Work with Partnership Managers to develop the “integration roadmap” / overall account plan and execute on strategies to drive those priorities\n\n - Complete technical scoping, build and launch new API integrations\n\n - Be the connective tissue between Plaid engineering, Plaid product teams, and data partners for all issues with outsized customer impact across all integration types.\n\n - Document and communicate those technical and roadmap updates to necessary teams allowing Plaid to accurately adjust our planning and resources\n\n - Provide clear technical direction on all aspects of Plaid’s institution integrations and products\n\n - Establish and own external relationships with multiple levels of technical stakeholder from Engineers to CPOs / CTOs by validating and documenting their technical needs, business objectives, and metrics\n\n - Be an advocate for innovation and early adoption of Plaid products / solutions available to fintechs and financial institutions\n\n - Serve as the escalation point for technical incidents or issues that have surfaced higher than normal impact across Plaid support channels\n\n - Help uncover additional opportunities that are aligned with our account management strategy and company goals\n\n\n\nQualifications\n\n - 6+ years of experience in a client-facing and / or technology-focused role where business experience and technical acumen was combined\n\n - Experience managing external relationships independently and building / executing technical strategies to make partners/clients successful with new technologies\n\n - Excellent project management and communication skills with a strong ability to provide technical details to both technical and non-technical audiences alike, simplifying complexities in a concise / clear manner\n\n - Have a deep / thorough understanding of APIs, databases, system infrastructures, and architecture\n\n - Self-starter who takes initiative and possess strong troubleshooting skills with an ability to use deductive and inductive reasoning to guide customers through complex or escalated issues\n\n - Ability to collaborate cross-functionally with different teams, levels of seniority, and influence structure / process to ensure everyone can meet their goals and timelines\n\n - Ability to work under pressure, deadlines and navigate unexpected roadblocks\n\n\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"8171bf19-1e96-4686-bb41-612a0c983dab","title":"Enterprise Account Executive - Territory Accounts","department":"All Departments","team":"Sales & Account Management","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-06-23T15:19:10.613+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/8171bf19-1e96-4686-bb41-612a0c983dab","applyUrl":"https://jobs.ashbyhq.com/plaid/8171bf19-1e96-4686-bb41-612a0c983dab/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Our Sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every enterprise can benefit from better financial technology and that many industries that don't currently consider themselves to be fintech, actually are.
You'll be the individual helping us achieve this vision. Your focus will be on generating new enterprise deals and building strong, long-lasting relationships with large companies in North America. You'll be tasked with identifying and closing major deals across verticals across Plaid’s Enterprise segment.
Responsibilities
Identify potential customers and run the end-to-end sales process
Build and maintain relationships with your customers, including their engineering/product teams, and their executives
Partner internally with Plaid’s New Business, Sales Engineering, Commercial, Product, and Leadership team to win deals
Working a fresh territory - building your own book of business by identifying good fit accounts and high value use cases where Plaid can create impact for the customer
Building and maintaining relationships with accounts by going both deep and wide - from executives, to product teams, to developers
Working with our GTM teams to define and execute our GTM strategy
Win as a team — in partnership with outbound sales development rep, account manager, technical account manager, implementation manager, product organization, and other members of your account pod
Qualifications
5+ years of Sales experience at a SaaS company
1+ year of Enterprise Account Executive experience
A strong track record of closing six-figure deals
Strong prospecting, qualifying, and negotiating skills; consultative sales approach with a solution-centric mindset
Experience working with sales development and deploying a territory or vertical-focused revenue strategy
Experience selling technical products that create business value at the executive level
Excitement about understanding one of the more complex solutions in the market
Desire to be overly technical about Plaid’s product & use-cases
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nOur Sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every enterprise can benefit from better financial technology and that many industries that don't currently consider themselves to be fintech, actually are.\n\n \n\nYou'll be the individual helping us achieve this vision. Your focus will be on generating new enterprise deals and building strong, long-lasting relationships with large companies in North America. You'll be tasked with identifying and closing major deals across verticals across Plaid’s Enterprise segment.\n\nResponsibilities\n\n - Identify potential customers and run the end-to-end sales process\n\n - Build and maintain relationships with your customers, including their engineering/product teams, and their executives\n\n - Partner internally with Plaid’s New Business, Sales Engineering, Commercial, Product, and Leadership team to win deals\n\n - Working a fresh territory - building your own book of business by identifying good fit accounts and high value use cases where Plaid can create impact for the customer\n\n - Building and maintaining relationships with accounts by going both deep and wide - from executives, to product teams, to developers\n\n - Working with our GTM teams to define and execute our GTM strategy\n\n - Win as a team — in partnership with outbound sales development rep, account manager, technical account manager, implementation manager, product organization, and other members of your account pod\n\nQualifications\n\n - 5+ years of Sales experience at a SaaS company\n\n - 1+ year of Enterprise Account Executive experience\n\n - A strong track record of closing six-figure deals\n\n - Strong prospecting, qualifying, and negotiating skills; consultative sales approach with a solution-centric mindset\n\n - Experience working with sales development and deploying a territory or vertical-focused revenue strategy\n\n - Experience selling technical products that create business value at the executive level\n\n - Excitement about understanding one of the more complex solutions in the market\n\n - Desire to be overly technical about Plaid’s product & use-cases\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"822cc76e-10b8-49bc-86e4-aff2870ded25","title":"Account Management Lead - SMB","department":"All Departments","team":"Sales & Account Management","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-05-20T21:59:16.718+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/822cc76e-10b8-49bc-86e4-aff2870ded25","applyUrl":"https://jobs.ashbyhq.com/plaid/822cc76e-10b8-49bc-86e4-aff2870ded25/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The SMB Account Management team is a core part of Plaid's mission to unlock financial freedom for everyone. We believe that by empowering small and medium-sized businesses, we contribute directly to creating a more inclusive and accessible financial ecosystem. Our team is dedicated to building meaningful relationships with our clients, providing solutions that drive growth, and ensuring Plaid's products enable businesses to thrive. We work collaboratively across teams to meet ambitious revenue goals while fostering a culture of continuous learning and development.
The Account Management team leverages our deep technical, product, and industry knowledge to help our SMB customers build and scale amazing applications and businesses. We act as partners, advisors, and advocates for our customers to help shape how their customers interact with their finances.
As the SMB Account Management Lead, you'll be responsible for managing and growing the SMB customer base, as well as setting the vision and strategy to build long-term partnerships. You will lead a team of account managers who work with some of Plaid's most dynamic SMB customers. You'll collaborate cross-functionally across product and go-to-market teams to build solutions that drive growth for customers and your team. As our business rapidly expands, we're looking for an action-oriented and thoughtful leader who can hire thoughtfully, bringing the right relationship managers into the business and enabling them to steward the next phase of Plaid's growth and impact.
Responsibilities
Recruiting, hiring, and developing a world-class account management team to support our fastest-growing SMB customers and deliver on revenue targets
Motivating and inspiring each team member to enable personal and professional career growth
Engaging directly with C-level executives internally and externally to build and maintain customer relationships
Building and executing the strategy that drives upsell/cross-sell revenue and renewals at scale, and operationalizing processes to drive team efficiency
Working in a high-pace, cross-functional environment that presents different challenges every day
Working with leadership across the company to set direction for the SMB team and Plaid as a whole
Qualifications
8+ years of experience, ideally 3+ years managing a revenue-driving team
Proven track record of success driving revenue through account management at a technology company, working with SMB or financial services organizations as clients
Experience in both new customer acquisition and install-base account management, preferably in a hyper-growth environment
Excitement for recruiting, onboarding, and coaching; a thoughtful approach to team planning and development
Strong ability to articulate technical and financial value propositions – internally for cross-functional collaboration and externally to customers, including executive audiences
Strong analytical skills to understand customer trends at scale
Ability to build relationships with internal and external stakeholders
Outstanding communication skills to drive internal alignment and results
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThe SMB Account Management team is a core part of Plaid's mission to unlock financial freedom for everyone. We believe that by empowering small and medium-sized businesses, we contribute directly to creating a more inclusive and accessible financial ecosystem. Our team is dedicated to building meaningful relationships with our clients, providing solutions that drive growth, and ensuring Plaid's products enable businesses to thrive. We work collaboratively across teams to meet ambitious revenue goals while fostering a culture of continuous learning and development.\n\nThe Account Management team leverages our deep technical, product, and industry knowledge to help our SMB customers build and scale amazing applications and businesses. We act as partners, advisors, and advocates for our customers to help shape how their customers interact with their finances.\n\nAs the SMB Account Management Lead, you'll be responsible for managing and growing the SMB customer base, as well as setting the vision and strategy to build long-term partnerships. You will lead a team of account managers who work with some of Plaid's most dynamic SMB customers. You'll collaborate cross-functionally across product and go-to-market teams to build solutions that drive growth for customers and your team. As our business rapidly expands, we're looking for an action-oriented and thoughtful leader who can hire thoughtfully, bringing the right relationship managers into the business and enabling them to steward the next phase of Plaid's growth and impact.\n\n\n\nResponsibilities\n\n - Recruiting, hiring, and developing a world-class account management team to support our fastest-growing SMB customers and deliver on revenue targets\n\n - Motivating and inspiring each team member to enable personal and professional career growth\n\n - Engaging directly with C-level executives internally and externally to build and maintain customer relationships\n\n - Building and executing the strategy that drives upsell/cross-sell revenue and renewals at scale, and operationalizing processes to drive team efficiency\n\n - Working in a high-pace, cross-functional environment that presents different challenges every day\n\n - Working with leadership across the company to set direction for the SMB team and Plaid as a whole\n \n \n\nQualifications\n\n - 8+ years of experience, ideally 3+ years managing a revenue-driving team\n\n - Proven track record of success driving revenue through account management at a technology company, working with SMB or financial services organizations as clients\n\n - Experience in both new customer acquisition and install-base account management, preferably in a hyper-growth environment\n\n - Excitement for recruiting, onboarding, and coaching; a thoughtful approach to team planning and development\n\n - Strong ability to articulate technical and financial value propositions – internally for cross-functional collaboration and externally to customers, including executive audiences\n\n - Strong analytical skills to understand customer trends at scale\n\n - Ability to build relationships with internal and external stakeholders\n\n - Outstanding communication skills to drive internal alignment and results\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"84a5ca91-f601-49f0-a906-21a22e9dc50f","title":"Reporter - This Week in Fintech","department":"All Departments","team":"TWIF","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-07-13T19:56:00.954+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/84a5ca91-f601-49f0-a906-21a22e9dc50f","applyUrl":"https://jobs.ashbyhq.com/plaid/84a5ca91-f601-49f0-a906-21a22e9dc50f/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
This Week in Fintech is the largest global fintech media company with 200,000+ subscribers to a publication that provides insights, news and connections within the financial technology ecosystem. What began as a newsletter focused on curating and sharing industry updates, trends and innovations in the fintech space has grown to include a range of products including podcasts, events, conferences and an online community to bring together fintech professionals, investors, and enthusiasts worldwide.
Building on top of our deeply established and highly respected newsletter ecosystem, we are actively expanding into a full-scale, elite newsroom operation. We are investing heavily in original journalism, breaking news and deep enterprise reporting. This is a rare opportunity to join a growing team at the ground floor and directly shape the voice and direction of a major business publication.
We are looking for an enterprising, sharp and relentless full-time reporter to help us build the front page of Fintech. Whether you are an experienced business journalist or a standout newsroom intern ready to make your mark, we care about your financial literacy, news instincts and drive more than the number of years on your resume.
You won’t be stuck rewriting corporate PR or chasing incremental aggregates from a desk all day. You will have the autonomy to own a beat, develop deep sources and break the stories that executives, founders and investors read every morning. We want a reporter who is not afraid to pick up the phone, knock on doors and go out into the field to meet sources face-to-face to find the real story.
Responsibilities
Break News & Own the Beat: Track the fast-moving worlds of banking, payments, crypto and venture capital to break scoops and deliver sharp, definitive news coverage.
On-the-Ground Source Cultivation: Aggressively build a network of industry insiders, founders, regulators and executives. This isn't a passive role, you'll be expected to actively get out, meet people in the real world, and build trust.
Deep-Dive Enterprise Reporting: Pitch and execute high-impact features, regulatory deep dives and analytical pieces that explain why a trend matters.
Newsletter & Core Product Growth: Contribute daily/weekly reporting to our core digital products, mastering our distinct, sharp and authoritative voice.
Qualifications
Business & Financial Literacy: You know how to read a balance sheet, look for the real story behind a funding round and understand the core mechanics of how money moves.
Elite Foundational Training: You have a proven track record of producing clean, accurate copy under tight deadlines—whether through a few years on a business beat or a rigorous internship at a major financial wire, business news organization, or tech publication.
The \"Front Page\" Mindset: You are naturally curious, deeply skeptical, and hate being second to a story. You aren't afraid to pick up the phone, meet people where they are or ask tough questions.
Speed and Accuracy: Exceptional news judgment to quickly separate signal from noise in a high-volume, fast-moving industry.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThis Week in Fintech is the largest global fintech media company with 200,000+ subscribers to a publication that provides insights, news and connections within the financial technology ecosystem. What began as a newsletter focused on curating and sharing industry updates, trends and innovations in the fintech space has grown to include a range of products including podcasts, events, conferences and an online community to bring together fintech professionals, investors, and enthusiasts worldwide.\n\n\n\nBuilding on top of our deeply established and highly respected newsletter ecosystem, we are actively expanding into a full-scale, elite newsroom operation. We are investing heavily in original journalism, breaking news and deep enterprise reporting. This is a rare opportunity to join a growing team at the ground floor and directly shape the voice and direction of a major business publication.\n\n\n\nWe are looking for an enterprising, sharp and relentless full-time reporter to help us build the front page of Fintech. Whether you are an experienced business journalist or a standout newsroom intern ready to make your mark, we care about your financial literacy, news instincts and drive more than the number of years on your resume.\n\n\n\nYou won’t be stuck rewriting corporate PR or chasing incremental aggregates from a desk all day. You will have the autonomy to own a beat, develop deep sources and break the stories that executives, founders and investors read every morning. We want a reporter who is not afraid to pick up the phone, knock on doors and go out into the field to meet sources face-to-face to find the real story.\n\n\n\nResponsibilities\n\n - Break News & Own the Beat: Track the fast-moving worlds of banking, payments, crypto and venture capital to break scoops and deliver sharp, definitive news coverage.\n\n - On-the-Ground Source Cultivation: Aggressively build a network of industry insiders, founders, regulators and executives. This isn't a passive role, you'll be expected to actively get out, meet people in the real world, and build trust.\n\n - Deep-Dive Enterprise Reporting: Pitch and execute high-impact features, regulatory deep dives and analytical pieces that explain why a trend matters.\n\n - Newsletter & Core Product Growth: Contribute daily/weekly reporting to our core digital products, mastering our distinct, sharp and authoritative voice.\n\n\n\nQualifications\n\n - Business & Financial Literacy: You know how to read a balance sheet, look for the real story behind a funding round and understand the core mechanics of how money moves.\n\n - Elite Foundational Training: You have a proven track record of producing clean, accurate copy under tight deadlines—whether through a few years on a business beat or a rigorous internship at a major financial wire, business news organization, or tech publication.\n\n - The \"Front Page\" Mindset: You are naturally curious, deeply skeptical, and hate being second to a story. You aren't afraid to pick up the phone, meet people where they are or ask tough questions.\n\n - Speed and Accuracy: Exceptional news judgment to quickly separate signal from noise in a high-volume, fast-moving industry.\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"89021252-6e43-4128-b996-aef2f0c1483a","title":"Staff Software Engineer - Europe","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"London Office","secondaryLocations":[],"publishedAt":"2026-03-20T14:14:58.718+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"EC2A 2DX","streetAddress":"25 Worship Street, Plaid c/o TechSpace - 4th floor","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/89021252-6e43-4128-b996-aef2f0c1483a","applyUrl":"https://jobs.ashbyhq.com/plaid/89021252-6e43-4128-b996-aef2f0c1483a/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid Europe is building Plaid in Europe—the open banking platform that makes international expansion one click away for fintechs who want to scale globally.
We are the only transatlantic open banking provider, uniquely positioned to help fintechs scale globally with a single Plaid integration. Our team localises, scales, and operates the bank connectivity layer that powers payments, underwriting, onboarding, and identity—abstracting fragmented European rails and regulations into a single, reliable platform.
The team owns four core pillars:
- Account-to-Account Payments
- Cash Flow & Income Insights for Credit
- Bank Connectivity Across Europe
- Consumer Experience
This team operates at the intersection of distributed systems, financial infrastructure, and consumer UX. We solve hard problems in payments reliability, data quality, regulatory complexity, and cross-market expansion—enabling fintechs to launch in new countries with minimal additional engineering effort.
We are a high-impact, cross-functional engineering team working closely with US platform teams, GTM, compliance, and operations to make Plaid the default open banking layer for global fintechs operating in Europe.
You will serve as the technical leader for Plaid's Europe engineering team, setting direction across a broad product surface area while staying hands-on in the codebase. You'll partner closely with the Engineering Manager and PM to turn product strategy into executable roadmaps, and maintain a strong connection to US platform teams to keep Europe aligned with company-wide engineering investments.
Responsibilities
Set technical direction across Europe's product surface area, translating product strategy into clear engineering roadmaps with crisp scoping, sequencing, and tradeoffs.
Stay hands-on—owning high-leverage projects, spiking and prototyping to de-risk, or going deep on the hardest parts of projects others own, depending on the quarter.
Own technical excellence for the team—setting and holding a high bar through design reviews, architectural decisions, and code quality.
Partner closely with the EM and PM to identify opportunities, make tradeoffs, and keep the team focused on the highest-leverage work.
Maintain a strong connection to US engineering and platform teams, ensuring Europe's requirements shape platform decisions and the team leverages shared infrastructure rather than building in isolation.
Qualifications
8+ years of software engineering experience, including operating as a technical lead on a product engineering team.
Strong programming skills in Go, Python, or similar backend languages.
Experience operating and scaling high-availability systems (four 9s) in production—understands the reliability and correctness bar required for critical infrastructure.
Demonstrated track record of effective delegation—has scaled their impact by enabling senior engineers to own technical direction, not by doing everything themselves.
Strong product engineering instinct—can take a product strategy and translate it into a crisp engineering roadmap with clear scoping, sequencing, and tradeoffs.
Experience operating and scaling high-availability systems in production.
[Nice to have] Payments domain experience—has worked in payments infrastructure, processing, or a related domain.
[Nice to have] Experience working across time zones with distributed engineering teams.
[Nice to have] Fintech or financial infrastructure experience beyond payments (e.g., credit, lending, identity).
[Nice to have] Familiarity with open banking APIs and bank connectivity patterns.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nPlaid Europe is building Plaid in Europe—the open banking platform that makes international expansion one click away for fintechs who want to scale globally.\n\n \n\nWe are the only transatlantic open banking provider, uniquely positioned to help fintechs scale globally with a single Plaid integration. Our team localises, scales, and operates the bank connectivity layer that powers payments, underwriting, onboarding, and identity—abstracting fragmented European rails and regulations into a single, reliable platform.\n\n \n\nThe team owns four core pillars:\n\n- Account-to-Account Payments\n\n- Cash Flow & Income Insights for Credit\n\n- Bank Connectivity Across Europe\n\n- Consumer Experience\n\n \n\nThis team operates at the intersection of distributed systems, financial infrastructure, and consumer UX. We solve hard problems in payments reliability, data quality, regulatory complexity, and cross-market expansion—enabling fintechs to launch in new countries with minimal additional engineering effort.\n\n \n\nWe are a high-impact, cross-functional engineering team working closely with US platform teams, GTM, compliance, and operations to make Plaid the default open banking layer for global fintechs operating in Europe.\n\n \n\nYou will serve as the technical leader for Plaid's Europe engineering team, setting direction across a broad product surface area while staying hands-on in the codebase. You'll partner closely with the Engineering Manager and PM to turn product strategy into executable roadmaps, and maintain a strong connection to US platform teams to keep Europe aligned with company-wide engineering investments.\n\nResponsibilities\n\n - Set technical direction across Europe's product surface area, translating product strategy into clear engineering roadmaps with crisp scoping, sequencing, and tradeoffs.\n\n - Stay hands-on—owning high-leverage projects, spiking and prototyping to de-risk, or going deep on the hardest parts of projects others own, depending on the quarter.\n\n - Own technical excellence for the team—setting and holding a high bar through design reviews, architectural decisions, and code quality.\n\n - Partner closely with the EM and PM to identify opportunities, make tradeoffs, and keep the team focused on the highest-leverage work.\n\n - Maintain a strong connection to US engineering and platform teams, ensuring Europe's requirements shape platform decisions and the team leverages shared infrastructure rather than building in isolation.\n\nQualifications\n\n - 8+ years of software engineering experience, including operating as a technical lead on a product engineering team.\n\n - Strong programming skills in Go, Python, or similar backend languages.\n\n - Experience operating and scaling high-availability systems (four 9s) in production—understands the reliability and correctness bar required for critical infrastructure.\n\n - Demonstrated track record of effective delegation—has scaled their impact by enabling senior engineers to own technical direction, not by doing everything themselves.\n\n - Strong product engineering instinct—can take a product strategy and translate it into a crisp engineering roadmap with clear scoping, sequencing, and tradeoffs.\n\n - Experience operating and scaling high-availability systems in production.\n\n - [Nice to have] Payments domain experience—has worked in payments infrastructure, processing, or a related domain.\n\n - [Nice to have] Experience working across time zones with distributed engineering teams.\n\n - [Nice to have] Fintech or financial infrastructure experience beyond payments (e.g., credit, lending, identity).\n\n - [Nice to have] Familiarity with open banking APIs and bank connectivity patterns.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"8b5aa324-bbb5-472b-8536-76b705c80829","title":"Senior Product Manager, Financial Management","department":"All Departments","team":"Product","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-07-13T23:18:12.428+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/8b5aa324-bbb5-472b-8536-76b705c80829","applyUrl":"https://jobs.ashbyhq.com/plaid/8b5aa324-bbb5-472b-8536-76b705c80829/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The Financial Management team develops market leading API products that power the most influential digital finance experiences that help millions of consumers and small businesses every day - think budgeting apps and financial management tools offered by banks and wealth platforms. Our mission is to unlock financial freedom for everyone by making it easier for customers and businesses to meet their financial goals. We do this through a state-of-the art, data aggregation and machine learning engine that enables our customers to seamlessly build delightful experiences on top of consumer-permissioned financial data.
Every day, Plaid helps thousands of developers build a better financial future. You'll be responsible for defining the products which enable Plaid and our customers to shape the future of financial services.
We are looking for the right product manager to own and grow Plaid’s financial management products, including Transactions, Investments, and Liabilities, even more valuable to our customers and partners.
Plaid is on a journey to build insights on top of open banking data that drive value for customers, consumers and the fintech ecosystem in general. Additionally AI is changing how consumers use PFM tools. You’ll work closely with customers to identify opportunities in our Financial Management products, size them, and then work with engineering to bring them to life.
Product Managers at Plaid own the end-to-end problem that they are trying to solve with their team. You will set the product direction, drive new capabilities into our core offering and you will ensure sound strategic direction and effective detailed plans are in place from architecture to operations to go-to-market.
The ideal candidate has led technical, API-based B2B products, has an extreme attention to detail, concisely communicates complex concepts, and is able to operate independently and make bold, informed decisions without waiting for perfect information.
Responsibilities:
Discovering new problems and applications for Financial Management products. Our products are used across numerous, constantly evolving customer segments and use cases – you’ll have the opportunity to build on the leading edge of data products.
Collaborate with Engineering and Design to ship intuitive, high-quality experiences that drive enterprise value
Balance qualitative feedback & intuition with quantitative success metrics to drive high-quality decisions. Own and report on success metrics like product adoption and ARR
Delivering value at scale. Our products reach thousands of customers and millions of consumers, so you’ll have the opportunity to create widespread positive impact.
Long-term strategy and vision setting. You’ll define the path forward for your product area, and inspire stakeholders to help execute on your vision.
Collaboration and teamwork. You’ll work across a highly cross-functional team of engineering, data science, product marketing, and more to collectively deliver meaningful solutions.
Be the face of your product both internally and externally
Qualifications:
4+ years of product management experience in a B2B context
Prior experience influencing pricing & packaging for their products
Experience directly participating in sales and account management conversations
Experience working cross-functionally with Engineering & Design
Excellent communication skills, both written and verbal; able to simplify complex concepts for diverse audiences
Data-driven decision-making mindset; comfortable using both qualitative feedback and quantitative metrics to prioritize work.
Comfortable working in fast-paced, ambiguous environments and building 0→1 initiatives.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThe Financial Management team develops market leading API products that power the most influential digital finance experiences that help millions of consumers and small businesses every day - think budgeting apps and financial management tools offered by banks and wealth platforms. Our mission is to unlock financial freedom for everyone by making it easier for customers and businesses to meet their financial goals. We do this through a state-of-the art, data aggregation and machine learning engine that enables our customers to seamlessly build delightful experiences on top of consumer-permissioned financial data.\n\nEvery day, Plaid helps thousands of developers build a better financial future. You'll be responsible for defining the products which enable Plaid and our customers to shape the future of financial services.\n\nWe are looking for the right product manager to own and grow Plaid’s financial management products, including Transactions, Investments, and Liabilities, even more valuable to our customers and partners.\n\nPlaid is on a journey to build insights on top of open banking data that drive value for customers, consumers and the fintech ecosystem in general. Additionally AI is changing how consumers use PFM tools. You’ll work closely with customers to identify opportunities in our Financial Management products, size them, and then work with engineering to bring them to life.\n\nProduct Managers at Plaid own the end-to-end problem that they are trying to solve with their team. You will set the product direction, drive new capabilities into our core offering and you will ensure sound strategic direction and effective detailed plans are in place from architecture to operations to go-to-market.\n\nThe ideal candidate has led technical, API-based B2B products, has an extreme attention to detail, concisely communicates complex concepts, and is able to operate independently and make bold, informed decisions without waiting for perfect information.\n\nResponsibilities:\n\n - Discovering new problems and applications for Financial Management products. Our products are used across numerous, constantly evolving customer segments and use cases – you’ll have the opportunity to build on the leading edge of data products.\n\n - Collaborate with Engineering and Design to ship intuitive, high-quality experiences that drive enterprise value\n\n - Balance qualitative feedback & intuition with quantitative success metrics to drive high-quality decisions. Own and report on success metrics like product adoption and ARR\n\n - Delivering value at scale. Our products reach thousands of customers and millions of consumers, so you’ll have the opportunity to create widespread positive impact.\n\n - Long-term strategy and vision setting. You’ll define the path forward for your product area, and inspire stakeholders to help execute on your vision.\n\n - Collaboration and teamwork. You’ll work across a highly cross-functional team of engineering, data science, product marketing, and more to collectively deliver meaningful solutions.\n\n - Be the face of your product both internally and externally\n\nQualifications:\n\n - 4+ years of product management experience in a B2B context\n\n - Prior experience influencing pricing & packaging for their products\n\n - Experience directly participating in sales and account management conversations\n\n - Experience working cross-functionally with Engineering & Design\n\n - Excellent communication skills, both written and verbal; able to simplify complex concepts for diverse audiences\n\n - Data-driven decision-making mindset; comfortable using both qualitative feedback and quantitative metrics to prioritize work.\n\n - Comfortable working in fast-paced, ambiguous environments and building 0→1 initiatives.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"8b81429d-f0e8-4b84-9f71-d25405e63d71","title":"Staff Product Manager - AI Foundations","department":"All Departments","team":"Data","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"Remote","addressCountry":"United States","addressLocality":"Remote"}}}],"publishedAt":"2026-04-24T20:04:21.481+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/8b81429d-f0e8-4b84-9f71-d25405e63d71","applyUrl":"https://jobs.ashbyhq.com/plaid/8b81429d-f0e8-4b84-9f71-d25405e63d71/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid’s Product team builds the network that powers the future of financial services. Our mission is to unlock financial freedom for everyone through open finance. Product Managers at Plaid are curious, customer-obsessed, and move quickly to deliver value. They take ownership, sweat the details, and make sound decisions with imperfect information.
As a Product Manager on the AI Foundations team, you will drive Plaid’s AI strategy by building the data and intelligence layer that powers smarter financial experiences. You will work across engineering, data science, and research to develop scalable AI systems—from core embeddings and representation learning to applied model integrations that enhance developer and consumer outcomes.
This role is for an experienced PM who thrives at the intersection of AI and platform products. You are technically fluent, strategic, and execution-oriented. You enjoy turning advanced machine-learning capabilities into reliable, trusted infrastructure that scales across Plaid’s ecosystem.
Responsibilities
AI Platform Vision: Define the strategy, roadmap, and success metrics for Plaid’s core AI and data foundation, enabling smarter, more adaptive financial products across the ecosystem.
System Development: Partner with Engineering and Data Science to design scalable AI systems, from model training and evaluation pipelines to APIs that deliver intelligence at scale.
Product Execution: Drive initiatives from concept to production, balancing rapid experimentation with reliability, transparency, and responsible AI practices.
Cross-Functional Collaboration: Work closely with research, platform, and product teams to embed AI capabilities across Plaid’s products and developer platform.
Measurement and Iteration: Use metrics, model performance data, and customer feedback to validate impact, inform prioritization, and continuously improve outcomes.
Communication and Alignment: Translate complex AI concepts into clear narratives and tradeoffs for technical and non-technical stakeholders, building shared understanding across teams.
Qualifications
8+ years of product management experience with direct experience leading AI/ML or applied intelligence products from concept to production with measurable impact.
Deep technical fluency in how modern ML systems are trained, evaluated, deployed, and monitored, with the ability to engage confidently with engineers and data scientists.
Strategic and executional range. Skilled at defining long-term AI vision while delivering near-term experiments, prototypes, and launches.
Platform mindset and experience building scalable developer or data platforms through well-designed primitives, APIs, and frameworks.
Strong communicator and influencer who can translate complex AI concepts into clear narratives and decisions for technical and non-technical audiences.
Commitment to responsible AI and transparency, especially in regulated or high-trust domains.
[Nice to Have] Hands-on experience with LLMs, embeddings, or agentic systems in production.
[Nice to Have] Familiarity with applied AI in regulated or high-trust domains such as fintech, identity, or risk.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nPlaid’s Product team builds the network that powers the future of financial services. Our mission is to unlock financial freedom for everyone through open finance. Product Managers at Plaid are curious, customer-obsessed, and move quickly to deliver value. They take ownership, sweat the details, and make sound decisions with imperfect information.\n\n \n\nAs a Product Manager on the AI Foundations team, you will drive Plaid’s AI strategy by building the data and intelligence layer that powers smarter financial experiences. You will work across engineering, data science, and research to develop scalable AI systems—from core embeddings and representation learning to applied model integrations that enhance developer and consumer outcomes.\n\n \n\nThis role is for an experienced PM who thrives at the intersection of AI and platform products. You are technically fluent, strategic, and execution-oriented. You enjoy turning advanced machine-learning capabilities into reliable, trusted infrastructure that scales across Plaid’s ecosystem.\n\nResponsibilities\n\n - AI Platform Vision: Define the strategy, roadmap, and success metrics for Plaid’s core AI and data foundation, enabling smarter, more adaptive financial products across the ecosystem.\n\n - System Development: Partner with Engineering and Data Science to design scalable AI systems, from model training and evaluation pipelines to APIs that deliver intelligence at scale.\n\n - Product Execution: Drive initiatives from concept to production, balancing rapid experimentation with reliability, transparency, and responsible AI practices.\n\n - Cross-Functional Collaboration: Work closely with research, platform, and product teams to embed AI capabilities across Plaid’s products and developer platform.\n\n - Measurement and Iteration: Use metrics, model performance data, and customer feedback to validate impact, inform prioritization, and continuously improve outcomes.\n\n - Communication and Alignment: Translate complex AI concepts into clear narratives and tradeoffs for technical and non-technical stakeholders, building shared understanding across teams.\n\nQualifications\n\n - 8+ years of product management experience with direct experience leading AI/ML or applied intelligence products from concept to production with measurable impact.\n\n - Deep technical fluency in how modern ML systems are trained, evaluated, deployed, and monitored, with the ability to engage confidently with engineers and data scientists.\n\n - Strategic and executional range. Skilled at defining long-term AI vision while delivering near-term experiments, prototypes, and launches.\n\n - Platform mindset and experience building scalable developer or data platforms through well-designed primitives, APIs, and frameworks.\n\n - Strong communicator and influencer who can translate complex AI concepts into clear narratives and decisions for technical and non-technical audiences.\n\n - Commitment to responsible AI and transparency, especially in regulated or high-trust domains.\n\n - [Nice to Have] Hands-on experience with LLMs, embeddings, or agentic systems in production.\n\n - [Nice to Have] Familiarity with applied AI in regulated or high-trust domains such as fintech, identity, or risk.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"8d2c62be-4fce-4e69-8335-6f15a2553b62","title":"Product Manager","department":"All Departments","team":"Product","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-06-03T14:44:15.687+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/8d2c62be-4fce-4e69-8335-6f15a2553b62","applyUrl":"https://jobs.ashbyhq.com/plaid/8d2c62be-4fce-4e69-8335-6f15a2553b62/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid’s Product team builds the network that powers open finance. We unlock financial freedom by enabling innovation, reliability, and customer success. Our PMs are curious, fast-moving, and customer-obsessed, making intuitive, reliable experiences that help people thrive financially.
As a Product Manager at Plaid, you’ll define and drive products that help millions connect, move, and manage their money. You’ll partner with engineering, design, and go-to-market teams to translate customer needs into impactful, high-quality products.
This role suits someone early in their PM career who loves to learn, collaborate, and build meaningful solutions that improve financial lives.
Responsibilities
Own a product area: define problems, write clear requirements, and drive execution with cross-functional teams.
Shape the roadmap using data, feedback, and market signals.
Collaborate with Engineering and Design to deliver intuitive, high-quality experiences.
Use metrics and user insights to measure and improve outcomes.
Communicate clearly, align stakeholders, and guide decisions.
Act with a founder mindset–simplify, move fast, and embrace feedback.
Learn continuously and help raise the bar for Plaid’s products and culture.
Qualifications
2–4 years of experience in a product-related role (e.g. Product Manager, startup operator, founder, or product analyst).
Proven track record of building or launching products end-to-end.
Experience collaborating closely with engineering and design teams to deliver value quickly.
Excellent written and verbal communication; able to explain complex ideas simply and effectively
Comfortable operating in fast-moving, ambiguous environments.
Familiarity using AI in your day-to-day product work, such as prototyping, research, or analysis.
Experience in an early-stage or high-growth startup environment.
[Nice to Have] Experience in fintech.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nPlaid’s Product team builds the network that powers open finance. We unlock financial freedom by enabling innovation, reliability, and customer success. Our PMs are curious, fast-moving, and customer-obsessed, making intuitive, reliable experiences that help people thrive financially.\n\n \n\nAs a Product Manager at Plaid, you’ll define and drive products that help millions connect, move, and manage their money. You’ll partner with engineering, design, and go-to-market teams to translate customer needs into impactful, high-quality products.\n\n \n\nThis role suits someone early in their PM career who loves to learn, collaborate, and build meaningful solutions that improve financial lives.\n\nResponsibilities\n\n - Own a product area: define problems, write clear requirements, and drive execution with cross-functional teams.\n\n - Shape the roadmap using data, feedback, and market signals.\n\n - Collaborate with Engineering and Design to deliver intuitive, high-quality experiences.\n\n - Use metrics and user insights to measure and improve outcomes.\n\n - Communicate clearly, align stakeholders, and guide decisions.\n\n - Act with a founder mindset–simplify, move fast, and embrace feedback.\n\n - Learn continuously and help raise the bar for Plaid’s products and culture.\n\nQualifications\n\n - 2–4 years of experience in a product-related role (e.g. Product Manager, startup operator, founder, or product analyst).\n\n - Proven track record of building or launching products end-to-end.\n\n - Experience collaborating closely with engineering and design teams to deliver value quickly.\n\n - Excellent written and verbal communication; able to explain complex ideas simply and effectively\n\n - Comfortable operating in fast-moving, ambiguous environments.\n\n - Familiarity using AI in your day-to-day product work, such as prototyping, research, or analysis.\n\n - Experience in an early-stage or high-growth startup environment.\n\n - [Nice to Have] Experience in fintech.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"8efcc88b-48eb-486a-bf63-ff9143af7250","title":"Partner Marketing Manager","department":"All Departments","team":"Growth Marketing","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Raleigh Office","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-06-08T22:28:04.236+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/8efcc88b-48eb-486a-bf63-ff9143af7250","applyUrl":"https://jobs.ashbyhq.com/plaid/8efcc88b-48eb-486a-bf63-ff9143af7250/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid’s go-to-market Partnerships team drives growth by building and scaling relationships with strategic partners. Through integrations, these partners help extend Plaid’s Credit, Lending, and Banking solutions to more businesses and consumers. Partner Marketing plays a critical role in this ecosystem, enabling partners to attract, engage, and onboard customers at scale—making it one of the most effective levers for accelerating growth across Plaid’s partner network.
We're looking for a Partner Marketing Manager to own the design and execution of joint marketing programs with Plaid's partners. This role is responsible for translating business objectives into clear GTM plans — covering propositions, launches, campaigns, enablement, and performance measurement — and acting as the primary marketing contact for partners across key product areas.
Sitting within the Growth Marketing organization, you'll report to the Customer & Partner Marketing Lead and work alongside the Partner Marketing Manager. This is a high-impact, highly collaborative role for someone who enjoys building strong partner relationships, influencing across teams, and turning complex product positioning into compelling marketing that drives real pipeline.
Responsibilities
GTM Strategy & Planning
Partner closely with Partnership Leaders to understand key priorities and identify where we have marketing leverage
Translate business objectives into clear GTM plans covering propositions, launches, campaigns, enablement, and performance measurement
Identify and develop partner-led propositions that meet partner needs while aligning to Plaid's company goals
Co-Marketing & Campaigns
Create and execute co-marketing campaigns with partners to drive awareness, demand, and adoption
Develop scalable content campaigns to engage a broad range of existing partners
Analyze performance data to optimize campaigns and improve ROI across the partner channel
Partner Enablement
Act as the primary GTM contact for partners on propositions, launches, campaigns, and enablement
Create partner-ready enablement materials including decks, guides, FAQs, and onboarding content
Ensure partners are launch-ready and confident to sell effectively
Cross-Functional Collaboration
Deeply understand Plaid's product areas across Credit, Lending, and Banking and translate them into partner-relevant messaging
Influence and organise stakeholders across partnerships, account management, product marketing, and communications to deliver against joint marketing plans
Manage timelines, approvals, and dependencies across multiple internal and external stakeholders
Monitor and analyze program performance, preparing clear updates and insights to support optimization and reporting
Qualifications
6–8+ years of relevant B2B marketing experience, including roles focused on partner or channel marketing
Experience working closely with technology and/or consulting partners to build joint marketing plans that drive customer acquisition and pipeline generation
Proven ability to influence partner marketing leadership teams and align on joint objectives and priorities
Experience shaping joint messaging with partners and translating product positioning into partner-ready content
Demonstrated ability to measure and improve ROI of marketing investments through an indirect/partner business model
Deep understanding of the partner channel funnel, sales cycle, and product lifecycle
Strong cross-functional skills with the ability to align stakeholders across partnerships, product marketing, product, and communications
Comfortable engaging with enterprise-level stakeholders and presenting to senior audiences
Experience at a high-growth technology company
Experience in payments, financial technology, Credit, Lending, or Banking
Background in partner enablement, revenue enablement, or sales enablement
Experience with marketing automation platforms (Marketo, HubSpot) or CRM (Salesforce)
Experience working with learning management systems (LetterAI) and employee enablement intranet platforms.
Strong ability to leverage AI (ChatGPT, Claude, Glean) tools and technologies to improve efficiency, automate workflows, and scale impact.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nPlaid’s go-to-market Partnerships team drives growth by building and scaling relationships with strategic partners. Through integrations, these partners help extend Plaid’s Credit, Lending, and Banking solutions to more businesses and consumers. Partner Marketing plays a critical role in this ecosystem, enabling partners to attract, engage, and onboard customers at scale—making it one of the most effective levers for accelerating growth across Plaid’s partner network.\n\nWe're looking for a Partner Marketing Manager to own the design and execution of joint marketing programs with Plaid's partners. This role is responsible for translating business objectives into clear GTM plans — covering propositions, launches, campaigns, enablement, and performance measurement — and acting as the primary marketing contact for partners across key product areas.\n\nSitting within the Growth Marketing organization, you'll report to the Customer & Partner Marketing Lead and work alongside the Partner Marketing Manager. This is a high-impact, highly collaborative role for someone who enjoys building strong partner relationships, influencing across teams, and turning complex product positioning into compelling marketing that drives real pipeline.\n\n\n\nResponsibilities\n\nGTM Strategy & Planning\n\n - Partner closely with Partnership Leaders to understand key priorities and identify where we have marketing leverage\n\n - Translate business objectives into clear GTM plans covering propositions, launches, campaigns, enablement, and performance measurement\n\n - Identify and develop partner-led propositions that meet partner needs while aligning to Plaid's company goals\n\nCo-Marketing & Campaigns\n\n - Create and execute co-marketing campaigns with partners to drive awareness, demand, and adoption\n\n - Develop scalable content campaigns to engage a broad range of existing partners\n\n - Analyze performance data to optimize campaigns and improve ROI across the partner channel\n\nPartner Enablement\n\n - Act as the primary GTM contact for partners on propositions, launches, campaigns, and enablement\n\n - Create partner-ready enablement materials including decks, guides, FAQs, and onboarding content\n\n - Ensure partners are launch-ready and confident to sell effectively\n\nCross-Functional Collaboration\n\n - Deeply understand Plaid's product areas across Credit, Lending, and Banking and translate them into partner-relevant messaging\n\n - Influence and organise stakeholders across partnerships, account management, product marketing, and communications to deliver against joint marketing plans\n\n - Manage timelines, approvals, and dependencies across multiple internal and external stakeholders\n\n - Monitor and analyze program performance, preparing clear updates and insights to support optimization and reporting\n\n\n\nQualifications\n\n - 6–8+ years of relevant B2B marketing experience, including roles focused on partner or channel marketing\n\n - Experience working closely with technology and/or consulting partners to build joint marketing plans that drive customer acquisition and pipeline generation\n\n - Proven ability to influence partner marketing leadership teams and align on joint objectives and priorities\n\n - Experience shaping joint messaging with partners and translating product positioning into partner-ready content\n\n - Demonstrated ability to measure and improve ROI of marketing investments through an indirect/partner business model\n\n - Deep understanding of the partner channel funnel, sales cycle, and product lifecycle\n\n - Strong cross-functional skills with the ability to align stakeholders across partnerships, product marketing, product, and communications\n\n - Comfortable engaging with enterprise-level stakeholders and presenting to senior audiences\n\n - Experience at a high-growth technology company\n\n - Experience in payments, financial technology, Credit, Lending, or Banking\n\n - Background in partner enablement, revenue enablement, or sales enablement\n\n - Experience with marketing automation platforms (Marketo, HubSpot) or CRM (Salesforce)\n\n - Experience working with learning management systems (LetterAI) and employee enablement intranet platforms.\n\n - Strong ability to leverage AI (ChatGPT, Claude, Glean) tools and technologies to improve efficiency, automate workflows, and scale impact.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"9090cb70-de30-4ea4-a7d6-5b280839d210","title":"Web Marketing Lead","department":"All Departments","team":"Growth Marketing","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-04-20T21:31:02.988+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/9090cb70-de30-4ea4-a7d6-5b280839d210","applyUrl":"https://jobs.ashbyhq.com/plaid/9090cb70-de30-4ea4-a7d6-5b280839d210/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The Web Marketing Team at Plaid is a collaborative, user-first team that partners closely with Product, Engineering, Design, Sales, and Marketing to bring Plaid's solutions to market and scale their adoption globally.
We're looking for a Web Marketing Lead to own and evolve plaid.com into a best-in-class growth engine spanning product discovery, education, and conversion. This role is responsible for defining how millions of developers, businesses, and consumers experience Plaid for the first time – and how we turn that interest into product adoption, qualified pipeline, and revenue.
Sitting within the Growth Marketing organization, you'll operate at the intersection of marketing, product, and data – treating the website as a dynamic, experiment-driven product. You'll define strategy, drive execution, and build a high-performing team that continuously improves the end-to-end web journey from first touch through activation. This includes owning Plaid's organic search and answer engine presence, ensuring we show up where developers and businesses are actively looking for solutions. This is a hands-on leadership role for someone equally comfortable in a strategy doc and a CMS, and who gets genuinely excited about turning website data into conversion lift.
Responsibilities
Own plaid.com as a Growth and Revenue Engine
Define the growth strategy and roadmap for plaid.com, owning performance across product pages, docs entry points, campaign landing pages, and conversion surfaces – while partnering with Brand, Content, and Design on the vision and experience for flagship pages like the homepage.
Be directly accountable for website-sourced pipeline, conversion, and key revenue metrics.
Optimize performance across key surfaces including homepage, product pages, docs entry points, campaign landing pages including event registration, and our blog.
Act as the internal expert on web performance, user journeys, and competitive benchmarks – setting the bar for what great looks like.
Lead and Scale a High-Performing Team
Build, manage, and develop a world-class web marketing team across strategy, operations, SEO/AEO, content management, and experimentation.
Foster a culture of ownership, velocity, and continuous learning.
Establish clear goals, processes, and operating rhythms to drive impact – running structured workflows that keep the team moving quickly without sacrificing quality.
Drive Experimentation and Continuous Optimization
Build and scale a rigorous experimentation program to improve conversion, activation, and self-serve growth.
Lead development of hypotheses, testing strategies, and measurement frameworks – forming hypotheses, running tests, and iterating fast.
Drive operational excellence through scalable systems, including automation of page creation, testing, and optimization workflows.
Improve End-to-End User Journeys
Shape the full web experience from first visit through signup, demo request, or sales engagement.
Optimize for both developer audiences (self-serve, docs-driven journeys) and business buyers (solution evaluation and sales handoff).
Use user research, behavioral analytics, and market insights to inform messaging, information architecture, and UX across the site.
Identify and remove friction across acquisition, education, and conversion flows.
Own and develop central web narrative strategy
Develop a centralized approach to storytelling through our website, including our homepage experience and iterating on Plaid’s story through the lens of web.
Partner with Product Marketing to translate product strategy and positioning into clear, high-impact web experiences – bringing together different product areas into cohesive plans
Collaborate with Product, Engineering, and Design to prioritize and ship improvements to site experience and infrastructure.
Work closely with Growth Marketing and Sales to improve campaign performance and pipeline conversion.
Collaborate with the Brand team to maintain visual and narrative consistency across plaid.com.
Drive Technical Excellence
Own the web tech stack (CMS, tag management, analytics instrumentation) — ensuring proper GTM setup, pixel management, and event tracking.
Ensure SEO/AEO best practices are built into every web initiative: technical hygiene, structured data, page speed, and content architecture.
Work with RevOps and Marketing Ops to ensure web form integrations, lead routing, and attribution are functioning cleanly.
Qualifications
Must have requirements
10+ years of experience in growth marketing, web marketing, or product-led growth roles, with increasing leadership responsibility.
Proven track record of owning and scaling a website as a measurable growth and revenue channel – you can point to specific CRO wins, organic traffic improvements, or conversion rate lifts you've owned end-to-end.
Experience driving pipeline, conversion, and product adoption through web optimization and experimentation.
Strong leadership experience, including building and managing high-performing teams.
Deep expertise in web analytics (GA4, Mixpanel, or similar), A/B testing platforms (Optimizely, VWO, or similar), and experimentation frameworks.
Experience working cross-functionally with Product, Engineering, Design, and Sales.
Excellent cross-functional communication skills – you can translate web strategy into terms that resonate with engineers, PMMs, and executives alike.
A bias toward experimentation: you form hypotheses, test them, and iterate quickly without needing to be perfect out of the gate.
Nice to have
Experience in B2B SaaS, fintech, or developer-facing products.
Familiarity with PLG and sales-assisted growth models.
Experience optimizing technical or API-driven websites with complex user journeys.
Background in SEO/AEO, lifecycle marketing, or growth experimentation at scale.
Experience with modern CMS and experimentation tools (e.g., Contentful, Optimizely, Webflow).
Working knowledge of HTML/CSS – enough to diagnose issues and move faster with engineering.
Background in international or multi-market web strategy.
Experience with CDPs (Segment) or marketing automation platforms (HubSpot, Marketo).
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThe Web Marketing Team at Plaid is a collaborative, user-first team that partners closely with Product, Engineering, Design, Sales, and Marketing to bring Plaid's solutions to market and scale their adoption globally.\n\nWe're looking for a Web Marketing Lead to own and evolve plaid.com into a best-in-class growth engine spanning product discovery, education, and conversion. This role is responsible for defining how millions of developers, businesses, and consumers experience Plaid for the first time – and how we turn that interest into product adoption, qualified pipeline, and revenue.\n\nSitting within the Growth Marketing organization, you'll operate at the intersection of marketing, product, and data – treating the website as a dynamic, experiment-driven product. You'll define strategy, drive execution, and build a high-performing team that continuously improves the end-to-end web journey from first touch through activation. This includes owning Plaid's organic search and answer engine presence, ensuring we show up where developers and businesses are actively looking for solutions. This is a hands-on leadership role for someone equally comfortable in a strategy doc and a CMS, and who gets genuinely excited about turning website data into conversion lift.\n\nResponsibilities\n\n - Own plaid.com as a Growth and Revenue Engine\n \n - Define the growth strategy and roadmap for plaid.com, owning performance across product pages, docs entry points, campaign landing pages, and conversion surfaces – while partnering with Brand, Content, and Design on the vision and experience for flagship pages like the homepage.\n \n - Be directly accountable for website-sourced pipeline, conversion, and key revenue metrics.\n \n - Optimize performance across key surfaces including homepage, product pages, docs entry points, campaign landing pages including event registration, and our blog.\n \n - Act as the internal expert on web performance, user journeys, and competitive benchmarks – setting the bar for what great looks like.\n \n Lead and Scale a High-Performing Team\n \n - Build, manage, and develop a world-class web marketing team across strategy, operations, SEO/AEO, content management, and experimentation.\n \n - Foster a culture of ownership, velocity, and continuous learning.\n \n - Establish clear goals, processes, and operating rhythms to drive impact – running structured workflows that keep the team moving quickly without sacrificing quality.\n \n Drive Experimentation and Continuous Optimization\n \n - Build and scale a rigorous experimentation program to improve conversion, activation, and self-serve growth.\n \n - Lead development of hypotheses, testing strategies, and measurement frameworks – forming hypotheses, running tests, and iterating fast.\n \n - Drive operational excellence through scalable systems, including automation of page creation, testing, and optimization workflows.\n \n Improve End-to-End User Journeys\n \n - Shape the full web experience from first visit through signup, demo request, or sales engagement.\n \n - Optimize for both developer audiences (self-serve, docs-driven journeys) and business buyers (solution evaluation and sales handoff).\n \n - Use user research, behavioral analytics, and market insights to inform messaging, information architecture, and UX across the site.\n \n - Identify and remove friction across acquisition, education, and conversion flows.\n \n Own and develop central web narrative strategy\n \n - Develop a centralized approach to storytelling through our website, including our homepage experience and iterating on Plaid’s story through the lens of web.\n \n - Partner with Product Marketing to translate product strategy and positioning into clear, high-impact web experiences – bringing together different product areas into cohesive plans\n \n - Collaborate with Product, Engineering, and Design to prioritize and ship improvements to site experience and infrastructure.\n \n - Work closely with Growth Marketing and Sales to improve campaign performance and pipeline conversion.\n \n - Collaborate with the Brand team to maintain visual and narrative consistency across plaid.com.\n \n Drive Technical Excellence\n \n - Own the web tech stack (CMS, tag management, analytics instrumentation) — ensuring proper GTM setup, pixel management, and event tracking.\n \n - Ensure SEO/AEO best practices are built into every web initiative: technical hygiene, structured data, page speed, and content architecture.\n \n - Work with RevOps and Marketing Ops to ensure web form integrations, lead routing, and attribution are functioning cleanly.\n\nQualifications\n\n - Must have requirements \n \n - 10+ years of experience in growth marketing, web marketing, or product-led growth roles, with increasing leadership responsibility.\n \n - Proven track record of owning and scaling a website as a measurable growth and revenue channel – you can point to specific CRO wins, organic traffic improvements, or conversion rate lifts you've owned end-to-end.\n \n - Experience driving pipeline, conversion, and product adoption through web optimization and experimentation.\n \n - Strong leadership experience, including building and managing high-performing teams.\n \n - Deep expertise in web analytics (GA4, Mixpanel, or similar), A/B testing platforms (Optimizely, VWO, or similar), and experimentation frameworks.\n \n - Experience working cross-functionally with Product, Engineering, Design, and Sales.\n \n - Excellent cross-functional communication skills – you can translate web strategy into terms that resonate with engineers, PMMs, and executives alike.\n \n - A bias toward experimentation: you form hypotheses, test them, and iterate quickly without needing to be perfect out of the gate.\n \n Nice to have\n \n - Experience in B2B SaaS, fintech, or developer-facing products.\n \n - Familiarity with PLG and sales-assisted growth models.\n \n - Experience optimizing technical or API-driven websites with complex user journeys.\n \n - Background in SEO/AEO, lifecycle marketing, or growth experimentation at scale.\n \n - Experience with modern CMS and experimentation tools (e.g., Contentful, Optimizely, Webflow).\n \n - Working knowledge of HTML/CSS – enough to diagnose issues and move faster with engineering.\n \n - Background in international or multi-market web strategy.\n \n - Experience with CDPs (Segment) or marketing automation platforms (HubSpot, Marketo).\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"91d498b0-a937-4024-9c91-20f776a53212","title":"Senior Indirect Tax Associate","department":"All Departments","team":"Finance","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"United States","address":{"postalAddress":{"addressCountry":"United States"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-05-26T18:51:38.924+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/91d498b0-a937-4024-9c91-20f776a53212","applyUrl":"https://jobs.ashbyhq.com/plaid/91d498b0-a937-4024-9c91-20f776a53212/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The Tax team is responsible for overseeing and managing all tax-related matters for Plaid. This includes ensuring income and indirect compliance with federal, state, local and international tax regulations, managing indirect tax accruals such as sales and use tax, property tax, and other non-income tax matters. This team also handles the preparation and filing of corporate income tax returns, manage the quarterly tax provision process (including FIN18 provisions), and handle estimated tax filings and payments.
As a Senior Indirect Tax Associate, you will focus specifically on Plaid’s US and worldwide indirect tax matters. You thrive in a a fast-paced environment and are a proactive problem solver who wants to contribute to the success of the company. You'll be an integral part of a growing, multi-national company with room to learn and grow constantly, supported by the team and leadership every step of the way.
Responsibilities:
Manage U.S. and EU indirect tax compliance to ensure accurate and timely filing of tax returns and payments
Prepare monthly account reconciliations for sales & use tax and other non-income tax accounts to ensure accuracy
Assist on indirect tax audits and reviews through data collection and research support.
Provide indirect tax support, including customer invoice and contract inquiries, exemption certificate reviews, and tax determination in accordance with applicable tax regulations.
Maintain Plaid’s ASC 450 positions and reserves, including the documentation and calculations
Monitor tax changes and legislative tax updates. Perform research and analysis, and apply tax laws to support technical positions related to the Company’s business transactions and clearly communicate and document findings
Support the tax technology roadmap, including assistance with testing, ensuring our tax engine is configured properly, and developing reporting requirements
Partner with cross functional teams throughout the company to understand the tax impact of business operations and ensure tax needs are identified, considered and communicated.
Collaborate on the development of internal controls and tax automation processes to streamline tax return preparation and ensure efficient operations.
Qualifications:
4+ years of experience in U.S. indirect tax with a strong technical background and detailed understanding of the application of sales tax principles to technology businesses.
Big 4 experience.
Proven U.S. indirect tax technical expertise, including sales and use tax in a technology company environment.
Strong project management, organizational, and problem-solving skills, with the ability to thrive in a fast-paced environment and manage competing priorities.
Self-starter with high ownership, intellectual curiosity, and a track record of driving results independently.
Strong cross-functional collaboration and communication skills, with the ability to explain complex tax matters to diverse stakeholders.
Strong working knowledge of ASC 450 and commitment to accuracy, compliance, and attention to detail.
Experience with sales and use tax software (e.g., Avalara, Fonoa, Anrok).
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n\n\nThe Tax team is responsible for overseeing and managing all tax-related matters for Plaid. This includes ensuring income and indirect compliance with federal, state, local and international tax regulations, managing indirect tax accruals such as sales and use tax, property tax, and other non-income tax matters. This team also handles the preparation and filing of corporate income tax returns, manage the quarterly tax provision process (including FIN18 provisions), and handle estimated tax filings and payments.\n\n\n\nAs a Senior Indirect Tax Associate, you will focus specifically on Plaid’s US and worldwide indirect tax matters. You thrive in a a fast-paced environment and are a proactive problem solver who wants to contribute to the success of the company. You'll be an integral part of a growing, multi-national company with room to learn and grow constantly, supported by the team and leadership every step of the way.\n\n\n\nResponsibilities:\n\n - Manage U.S. and EU indirect tax compliance to ensure accurate and timely filing of tax returns and payments\n\n - Prepare monthly account reconciliations for sales & use tax and other non-income tax accounts to ensure accuracy\n\n - Assist on indirect tax audits and reviews through data collection and research support.\n\n - Provide indirect tax support, including customer invoice and contract inquiries, exemption certificate reviews, and tax determination in accordance with applicable tax regulations.\n\n - Maintain Plaid’s ASC 450 positions and reserves, including the documentation and calculations\n\n - Monitor tax changes and legislative tax updates. Perform research and analysis, and apply tax laws to support technical positions related to the Company’s business transactions and clearly communicate and document findings\n\n - Support the tax technology roadmap, including assistance with testing, ensuring our tax engine is configured properly, and developing reporting requirements\n\n - Partner with cross functional teams throughout the company to understand the tax impact of business operations and ensure tax needs are identified, considered and communicated.\n\n - Collaborate on the development of internal controls and tax automation processes to streamline tax return preparation and ensure efficient operations.\n\nQualifications:\n\n - 4+ years of experience in U.S. indirect tax with a strong technical background and detailed understanding of the application of sales tax principles to technology businesses.\n\n - Big 4 experience.\n\n - Proven U.S. indirect tax technical expertise, including sales and use tax in a technology company environment.\n\n - Strong project management, organizational, and problem-solving skills, with the ability to thrive in a fast-paced environment and manage competing priorities.\n\n - Self-starter with high ownership, intellectual curiosity, and a track record of driving results independently.\n\n - Strong cross-functional collaboration and communication skills, with the ability to explain complex tax matters to diverse stakeholders.\n\n - Strong working knowledge of ASC 450 and commitment to accuracy, compliance, and attention to detail.\n\n - Experience with sales and use tax software (e.g., Avalara, Fonoa, Anrok).\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"9203594a-fe83-4f53-8d97-f5cdc2ed0f43","title":"Executive Assistant to Product & Engineering ","department":"All Departments","team":"Executive","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-05-20T17:25:58.363+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/9203594a-fe83-4f53-8d97-f5cdc2ed0f43","applyUrl":"https://jobs.ashbyhq.com/plaid/9203594a-fe83-4f53-8d97-f5cdc2ed0f43/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
As an Executive Assistant at Plaid, you will play a crucial role in enhancing the productivity and operational efficiency of our leaders and their teams. Success in this fast-paced environment requires exceptional organization, proactive problem-solving, and strategic priority management. This position is ideal for a team-player who is a highly motivated self-starter, ready to execute with precision and discretion in a dynamic setting.
Responsibilities
Support Partnership: Provide executive and administrative support to 3-4 Product and Engineering leaders/teams
Calendar Management: Efficiently manage and own complex calendars, scheduling, and logistics for leaders
Relationship Development: Partner closely with leaders and team both internally and externally, with composure and discretion
Meeting Coordination: Coordinate internal meetings and ensure agendas are tracked and action items are circulated and followed up on
Project Management: Execute cross-functional projects, including drafting team-wide communications and managing logistics for All Hands and internal events
Travel Planning: Manage complex travel arrangements and coordination
Team Connection Logistics: Own end-to-end planning, vendor management, and execution of onsites and team events.
Financial Administration: Provide budget oversight and manage expenses across teams
Requirements
1-3 years of experience providing administrative or project support, preferably in a fast-paced technology or high-growth environment
Experience directly supporting Directors, Senior Managers, or similar high-level team leads
Someone who is highly organized, detail-oriented, and exhibits a strong sense of ownership
A motivated and resourceful self-starter who can fearlessly execute and navigate through ambiguity and think on their feet
Agility and flexibility to quickly respond to changing priorities and proactivity in anticipating the needs of others
A high degree of emotional intelligence coupled with excellent communication skills (both verbal and written)
Proven ability to build strong partnerships and provide reliable, consistent support to colleagues and partners across the organization.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nAs an Executive Assistant at Plaid, you will play a crucial role in enhancing the productivity and operational efficiency of our leaders and their teams. Success in this fast-paced environment requires exceptional organization, proactive problem-solving, and strategic priority management. This position is ideal for a team-player who is a highly motivated self-starter, ready to execute with precision and discretion in a dynamic setting.\n\nResponsibilities\n\n - Support Partnership: Provide executive and administrative support to 3-4 Product and Engineering leaders/teams\n\n - Calendar Management: Efficiently manage and own complex calendars, scheduling, and logistics for leaders\n\n - Relationship Development: Partner closely with leaders and team both internally and externally, with composure and discretion\n\n - Meeting Coordination: Coordinate internal meetings and ensure agendas are tracked and action items are circulated and followed up on\n\n - Project Management: Execute cross-functional projects, including drafting team-wide communications and managing logistics for All Hands and internal events\n\n - Travel Planning: Manage complex travel arrangements and coordination\n\n - Team Connection Logistics: Own end-to-end planning, vendor management, and execution of onsites and team events.\n\n - Financial Administration: Provide budget oversight and manage expenses across teams\n\nRequirements\n\n - 1-3 years of experience providing administrative or project support, preferably in a fast-paced technology or high-growth environment\n\n - Experience directly supporting Directors, Senior Managers, or similar high-level team leads\n\n - Someone who is highly organized, detail-oriented, and exhibits a strong sense of ownership\n\n - A motivated and resourceful self-starter who can fearlessly execute and navigate through ambiguity and think on their feet\n\n - Agility and flexibility to quickly respond to changing priorities and proactivity in anticipating the needs of others\n\n - A high degree of emotional intelligence coupled with excellent communication skills (both verbal and written)\n\n - Proven ability to build strong partnerships and provide reliable, consistent support to colleagues and partners across the organization.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"9245bee1-0902-417f-968f-a174bf4bdf2c","title":"Head of Product Marketing","department":"All Departments","team":"Product Marketing","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-03-24T20:44:36.225+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/9245bee1-0902-417f-968f-a174bf4bdf2c","applyUrl":"https://jobs.ashbyhq.com/plaid/9245bee1-0902-417f-968f-a174bf4bdf2c/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The Head of Product Marketing will own the end-to-end strategy, operating model, performance bar, and talent development for the Product Marketing function at Plaid.
This leader will:
Set the PMM Strategy & Operating Model
Own and operationalize the PMM structure (Product Areas and Industry) 
Finalize and institutionalize the PMM operating model
Define clear “PMM does / PMM does not” guardrails
Clarify cross-functional engagement norms with Product, GTM, Marketing, Comms
Establish KPI frameworks that tie PMM work to measurable business impact
Elevate Quality & Narrative Coherence
Own Plaid’s central product narrative
Raise the messaging and positioning bar across all products
Ensure consistent product naming, positioning discipline, and storytelling rigor
Drive Business Impact
Partner with Product on product-market fit strategy
Partner with GTM leadership to increase:
Quota attainment
Time to close
Campaign lift for priority industries 
Ensure launch discipline, release alignment, and post-launch optimization
Build and Develop a Championship PMM Team
Directly manage senior PMM leads
Reset expectations where unclear scope exists
Upgrade performance management and leveling rigor 
Coach senior ICs and managers toward executive-grade PMM craft
Recruit and calibrate top-tier PMM talent
Serve as Executive Interface
Act as senior thought partner to: CMO, CEO/CPO, COO and Sales Leadership
Represent PMM in executive decision-making forums
Requirements
Minimum 10 years of experience in product marketing leadership at high growth B2B SaaS companies.
Experience managing large, multi-layered teams (15+)
Proven success as a Product Marketing leader at a B2B SaaS company of similar scale
Has built and led a team of world-class product marketers
Success in a multi-dimensional phase of marketing maturity: multi-product / solution, multi-segment, multi-buyer
Is a builder - has been successful as a leader in a start-up / small company experience
Low ego, high EQ
\"Nice to Have\" Experience
Domain experience: payments, credit, fintech, bank start-up
Experience working with / selling into financial institutions / banks
Experience marketing in a regulated environment
Experience in founder-led environments
Experience with PMM ‘rebrands’
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThe Head of Product Marketing will own the end-to-end strategy, operating model, performance bar, and talent development for the Product Marketing function at Plaid.\n\n \n\nThis leader will:\n\nSet the PMM Strategy & Operating Model\n\n - Own and operationalize the PMM structure (Product Areas and Industry) \n\n - Finalize and institutionalize the PMM operating model\n\n - Define clear “PMM does / PMM does not” guardrails\n\n - Clarify cross-functional engagement norms with Product, GTM, Marketing, Comms\n\n - Establish KPI frameworks that tie PMM work to measurable business impact\n\n \n\n Elevate Quality & Narrative Coherence\n\n - Own Plaid’s central product narrative\n\n - Raise the messaging and positioning bar across all products\n\n - Ensure consistent product naming, positioning discipline, and storytelling rigor \n\n \n\nDrive Business Impact\n\n - Partner with Product on product-market fit strategy\n\n - Partner with GTM leadership to increase:\n \n - Quota attainment\n \n - Time to close\n \n - Campaign lift for priority industries \n\n - Ensure launch discipline, release alignment, and post-launch optimization\n\n\n\n\nBuild and Develop a Championship PMM Team\n\n - Directly manage senior PMM leads\n\n - Reset expectations where unclear scope exists\n\n - Upgrade performance management and leveling rigor \n\n - Coach senior ICs and managers toward executive-grade PMM craft\n\n - Recruit and calibrate top-tier PMM talent\n\n\n\n\nServe as Executive Interface\n\n - Act as senior thought partner to: CMO, CEO/CPO, COO and Sales Leadership\n\n - Represent PMM in executive decision-making forums\n\n \n\nRequirements\n\n - Minimum 10 years of experience in product marketing leadership at high growth B2B SaaS companies.\n\n - Experience managing large, multi-layered teams (15+)\n\n - Proven success as a Product Marketing leader at a B2B SaaS company of similar scale\n\n - Has built and led a team of world-class product marketers \n\n - Success in a multi-dimensional phase of marketing maturity: multi-product / solution, multi-segment, multi-buyer\n\n - Is a builder - has been successful as a leader in a start-up / small company experience \n\n - Low ego, high EQ\n\n\"Nice to Have\" Experience\n\n - Domain experience: payments, credit, fintech, bank start-up\n\n - Experience working with / selling into financial institutions / banks\n\n - Experience marketing in a regulated environment\n\n - Experience in founder-led environments\n\n - Experience with PMM ‘rebrands’\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"95225497-fc9b-4c5d-8df0-df98df219ae5","title":"Staff Software Engineer - Data Governance","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-07-09T16:58:59.570+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/95225497-fc9b-4c5d-8df0-df98df219ae5","applyUrl":"https://jobs.ashbyhq.com/plaid/95225497-fc9b-4c5d-8df0-df98df219ae5/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The Data Governance team makes sure Plaid handles consumer and customer data responsibly — and can prove it. Our mission is to enforce Plaid's privacy commitments and regulatory obligations in the systems themselves rather than in policy documents: we build the platform and controls that govern how data flows through Plaid — where it lives, who can use it, for what purpose, and for how long. That includes verifiable deletion of consumer data on request, enforcement of data-use restrictions so downstream systems can only use data in permitted ways, and the cataloging and classification that let Plaid know what data it holds and how sensitive it is. We operate at the scale of Plaid's entire data footprint, and correctness and auditability matter to us as much as throughput.
As a Staff Software Engineer on Data Governance, you will set the technical direction for how Plaid enforces data governance at scale. You'll lead the design of distributed backend systems that reliably delete, restrict, and track data across dozens of services, making architectural decisions whose blast radius spans the whole company. You'll drive multi-quarter initiatives from ambiguous privacy and regulatory requirements through to shipped, auditable infrastructure — decomposing the hard problems, aligning multiple engineering teams behind a plan, and staying hands-on in the code for the highest-risk pieces. You'll be a force multiplier: raising the technical bar through design reviews and mentorship, and partnering deeply with Legal, Privacy, Security, and product-engineering teams to turn obligations into controls the rest of the company can build on.
Responsibilities
Own the technical architecture for Plaid's data-governance platform
Lead the design and delivery of multi-quarter, cross-team initiatives.
Drive design reviews and set engineering standards for reliability, correctness, and auditability across the team's systems.
Partner with Legal, Privacy, Security, and product-engineering teams to shape requirements and unblock adoption of governance controls company-wide.
Mentor engineers and level up the team's technical judgment; act as a technical point of contact for governance concerns raised by other teams.
Qualifications
Must-haves:
Extensive experience (typically 8+ years) building and operating backend distributed systems at scale, in a language like Go, Java, or similar.
A track record of leading the design of complex systems and driving cross-team technical initiatives to completion.
Strong fundamentals in data stores, consistency, and reliability, with the judgment to reason about correctness and failure modes.
Demonstrated ability to turn ambiguous requirements into clear technical plans and align multiple stakeholders behind them.
Excellent written and verbal communication, including working effectively with non-engineering partners (legal, privacy, compliance).
Nice-to-have:
Prior experience with data privacy, governance, or compliance systems (e.g., GDPR/CCPA deletion, data-use/consent enforcement, cataloging/classification, or auditing).
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThe Data Governance team makes sure Plaid handles consumer and customer data responsibly — and can prove it. Our mission is to enforce Plaid's privacy commitments and regulatory obligations in the systems themselves rather than in policy documents: we build the platform and controls that govern how data flows through Plaid — where it lives, who can use it, for what purpose, and for how long. That includes verifiable deletion of consumer data on request, enforcement of data-use restrictions so downstream systems can only use data in permitted ways, and the cataloging and classification that let Plaid know what data it holds and how sensitive it is. We operate at the scale of Plaid's entire data footprint, and correctness and auditability matter to us as much as throughput.\n\nAs a Staff Software Engineer on Data Governance, you will set the technical direction for how Plaid enforces data governance at scale. You'll lead the design of distributed backend systems that reliably delete, restrict, and track data across dozens of services, making architectural decisions whose blast radius spans the whole company. You'll drive multi-quarter initiatives from ambiguous privacy and regulatory requirements through to shipped, auditable infrastructure — decomposing the hard problems, aligning multiple engineering teams behind a plan, and staying hands-on in the code for the highest-risk pieces. You'll be a force multiplier: raising the technical bar through design reviews and mentorship, and partnering deeply with Legal, Privacy, Security, and product-engineering teams to turn obligations into controls the rest of the company can build on.\n\nResponsibilities\n\n - Own the technical architecture for Plaid's data-governance platform\n\n - Lead the design and delivery of multi-quarter, cross-team initiatives.\n\n - Drive design reviews and set engineering standards for reliability, correctness, and auditability across the team's systems.\n\n - Partner with Legal, Privacy, Security, and product-engineering teams to shape requirements and unblock adoption of governance controls company-wide.\n\n - Mentor engineers and level up the team's technical judgment; act as a technical point of contact for governance concerns raised by other teams.\n\nQualifications\n\nMust-haves:\n\n - Extensive experience (typically 8+ years) building and operating backend distributed systems at scale, in a language like Go, Java, or similar.\n\n - A track record of leading the design of complex systems and driving cross-team technical initiatives to completion.\n\n - Strong fundamentals in data stores, consistency, and reliability, with the judgment to reason about correctness and failure modes.\n\n - Demonstrated ability to turn ambiguous requirements into clear technical plans and align multiple stakeholders behind them.\n\n - Excellent written and verbal communication, including working effectively with non-engineering partners (legal, privacy, compliance).\n\nNice-to-have:\n\n - Prior experience with data privacy, governance, or compliance systems (e.g., GDPR/CCPA deletion, data-use/consent enforcement, cataloging/classification, or auditing).\n\n \n \n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"98c030bd-a72d-4045-87aa-b8ff7d0d43fb","title":"Senior Analytics Engineer","department":"All Departments","team":"Data","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-04-29T05:24:00.150+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/98c030bd-a72d-4045-87aa-b8ff7d0d43fb","applyUrl":"https://jobs.ashbyhq.com/plaid/98c030bd-a72d-4045-87aa-b8ff7d0d43fb/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The Analytics Engineering team owns the full-stack analytics foundation for Plaid's GTM, CGX, NEA and Marketing organizations. We build and maintain the core semantic layer data models (dbt on Databricks), activation layer, and BI surfaces that these teams rely on — and we partner with stakeholders to turn those models into decisions, forecasts, analytics and experiments.
As a Senior Analytics Engineer, you’ll also act as an applied data science partner. In addition to core analytics engineering, you’ll work on predictive modeling, experimentation, lifetime value (LTV), and attribution alongside the broader team.
As a Senior Analytics Engineer on the Marketing pod, you will be the technical owner of Plaid's Marketing data stack. You will build the dbt models, predictive frameworks, and self-serve data products that Marketing leadership uses to plan spend, measure performance, and drive growth.
You'll partner directly with PMM, Growth Marketing, and Marketing leadership to deliver core data models, frameworks, and tools — including LTV, lead scoring, and experimentation tooling — with a north star that aims for prescriptive and production-grade analytics. You'll also help build the AI-powered experiences that let Marketing partners self-serve from our metric layer
Responsibilities
Own the dbt models and data marts that power Marketing analytics, activation, and reporting.
Build, validate, and productionize predictive models (lead scoring, LTV, channel attribution, propensity) in partnership with Marketing and GTM stakeholders
Partner with Marketing leadership on measurement frameworks, experiment design, and spend optimization — translating business questions into analytical answers
Enable self-serve analytics through AI tools and well-documented semantic models
Collaborate with ML, Data Engineering, and Ops teams to deliver best-in-class data infrastructure to Marketing
Qualifications
Bachelor's degree in a quantitative field (CS, Statistics, Economics, Engineering, or equivalent experience)
5+ years of proven experience in analytics engineering, data science, or a closely adjacent function
Advanced SQL and production-grade data modeling experience — dbt strongly preferred
Python proficiency for modeling and analysis work
Hands-on experience with a modern cloud warehouse (Databricks, Snowflake, BigQuery, or Redshift)
Demonstrated experience shipping predictive models or applied ML in a business context
Prior experience in Marketing Analytics, Growth, or GTM analytics at a SaaS or usage-based technology company
Strong stakeholder communication and the ability to autonomously drive projects end-to-end
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThe Analytics Engineering team owns the full-stack analytics foundation for Plaid's GTM, CGX, NEA and Marketing organizations. We build and maintain the core semantic layer data models (dbt on Databricks), activation layer, and BI surfaces that these teams rely on — and we partner with stakeholders to turn those models into decisions, forecasts, analytics and experiments.\n\nAs a Senior Analytics Engineer, you’ll also act as an applied data science partner. In addition to core analytics engineering, you’ll work on predictive modeling, experimentation, lifetime value (LTV), and attribution alongside the broader team.\n\nAs a Senior Analytics Engineer on the Marketing pod, you will be the technical owner of Plaid's Marketing data stack. You will build the dbt models, predictive frameworks, and self-serve data products that Marketing leadership uses to plan spend, measure performance, and drive growth.\n\nYou'll partner directly with PMM, Growth Marketing, and Marketing leadership to deliver core data models, frameworks, and tools — including LTV, lead scoring, and experimentation tooling — with a north star that aims for prescriptive and production-grade analytics. You'll also help build the AI-powered experiences that let Marketing partners self-serve from our metric layer\n\nResponsibilities\n\n - Own the dbt models and data marts that power Marketing analytics, activation, and reporting. \n\n - Build, validate, and productionize predictive models (lead scoring, LTV, channel attribution, propensity) in partnership with Marketing and GTM stakeholders\n\n - Partner with Marketing leadership on measurement frameworks, experiment design, and spend optimization — translating business questions into analytical answers\n\n - Enable self-serve analytics through AI tools and well-documented semantic models\n\n - Collaborate with ML, Data Engineering, and Ops teams to deliver best-in-class data infrastructure to Marketing\n\nQualifications\n\n - Bachelor's degree in a quantitative field (CS, Statistics, Economics, Engineering, or equivalent experience)\n\n - 5+ years of proven experience in analytics engineering, data science, or a closely adjacent function\n\n - Advanced SQL and production-grade data modeling experience — dbt strongly preferred\n\n - Python proficiency for modeling and analysis work\n\n - Hands-on experience with a modern cloud warehouse (Databricks, Snowflake, BigQuery, or Redshift)\n\n - Demonstrated experience shipping predictive models or applied ML in a business context\n\n - Prior experience in Marketing Analytics, Growth, or GTM analytics at a SaaS or usage-based technology company\n\n - Strong stakeholder communication and the ability to autonomously drive projects end-to-end\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"99398882-3594-46ce-9fa6-98fed631b3c6","title":"Engineering Manager - Dashboard Foundations","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-06-30T18:20:53.086+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/99398882-3594-46ce-9fa6-98fed631b3c6","applyUrl":"https://jobs.ashbyhq.com/plaid/99398882-3594-46ce-9fa6-98fed631b3c6/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Description of the team
The Dashboard Foundations team is the product platform team that stewards the Plaid Dashboard (dashboard.plaid.com). As both the portal for applying for production access and also the host for many products, the Dashboard is a critical touchpoint for our customers.
Our mission is to build the platform of every product engineer’s dreams, with rich tooling, abstractions, and resources available to support every phase of the software development lifecycle so that developing a high quality, secure product is fast and easy.
Our customers are over a dozen teams building in the Dashboard, representing products in areas such as Fraud, Credit, Signal, Account Verification, Transfer products, and more.
We are a full stack team made up of former product engineers, drawing upon our experience to set our north star vision. We have in-person members in New York and San Francisco as well as some members distributed in various locations across the United States.
Responsibilities
You will lead a team of 8 engineers, ranging from Junior to Staff, developing them through clear goal setting, coaching, and feedback.
You’ll define and drive the long-term strategy for this foundational area, in close partnership with technical and product leaders across Plaid.
You’ll collaborate with cross-functional partners to identify high-leverage opportunities, shape the roadmap, and dive deep into technical design and execution details to ensure consistent delivery of high-impact business outcomes.
You’ll uphold a high bar for technical quality and delivery velocity, leading by example.
Qualifications
8+ years of industry experience, that includes time as a Staff-level engineer before transitioning into management.
1+ years of engineering management experience
Deep experience designing scalable, reliable architectures that support real-world products at scale.
Track record of building and growing high performing engineering teams (either as an engineer or a manager).
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nDescription of the team\n\n - The Dashboard Foundations team is the product platform team that stewards the Plaid Dashboard (dashboard.plaid.com http://dashboard.plaid.com). As both the portal for applying for production access and also the host for many products, the Dashboard is a critical touchpoint for our customers.\n\n - Our mission is to build the platform of every product engineer’s dreams, with rich tooling, abstractions, and resources available to support every phase of the software development lifecycle so that developing a high quality, secure product is fast and easy.\n\n - Our customers are over a dozen teams building in the Dashboard, representing products in areas such as Fraud, Credit, Signal, Account Verification, Transfer products, and more.\n\n - We are a full stack team made up of former product engineers, drawing upon our experience to set our north star vision. We have in-person members in New York and San Francisco as well as some members distributed in various locations across the United States.\n\n\n\nResponsibilities\n\n - You will lead a team of 8 engineers, ranging from Junior to Staff, developing them through clear goal setting, coaching, and feedback.\n\n - You’ll define and drive the long-term strategy for this foundational area, in close partnership with technical and product leaders across Plaid.\n\n - You’ll collaborate with cross-functional partners to identify high-leverage opportunities, shape the roadmap, and dive deep into technical design and execution details to ensure consistent delivery of high-impact business outcomes.\n\n - You’ll uphold a high bar for technical quality and delivery velocity, leading by example.\n\n\n\nQualifications\n\n - 8+ years of industry experience, that includes time as a Staff-level engineer before transitioning into management.\n\n - 1+ years of engineering management experience\n\n - Deep experience designing scalable, reliable architectures that support real-world products at scale.\n\n - Track record of building and growing high performing engineering teams (either as an engineer or a manager).\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"9bea5fa0-9951-4fd3-ab39-705ee6a5e078","title":"Customer Marketing Associate","department":"All Departments","team":"Growth Marketing","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Raleigh Office","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-06-04T16:01:58.613+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/9bea5fa0-9951-4fd3-ab39-705ee6a5e078","applyUrl":"https://jobs.ashbyhq.com/plaid/9bea5fa0-9951-4fd3-ab39-705ee6a5e078/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The Customer Marketing Team at Plaid sits at the heart of how we bring our mission to life. Plaid works with over 5,000 of the world's largest fintech companies — and our customers are the most powerful way we communicate our product's value across acquisition, enablement, education, and thought leadership.
We're looking for a Customer Marketing Associate to own the day-to-day delivery of our customer marketing program. This role is responsible for ensuring we always have the right customer stories, assets, and references at the right time — and that the teams who need them (Sales, Account Management, Demand Gen, Product Marketing) can rely on a well-run, high-quality program to support their work.
Sitting within the Growth Marketing organization, you'll report to the Customer & Partner Marketing Lead, plus work closely with the Customer Marketing Manager across a wide range of internal teams and customer touchpoints. This is a hands-on execution role for someone who takes pride in delivering high-quality work, builds strong relationships with customers and colleagues alike, and gets genuinely excited about turning customer outcomes into stories that drive business impact.
Responsibilities
Customer Stories & Asset Management
Own the customer case study process end-to-end: identifying candidates, developing narratives, managing approvals, and getting assets into the hands of the teams that need them
Maintain the customer logo library and reference database, keeping everything current, permissioned, and organized
Produce advocacy assets — written stories, video, testimonials — in formats that can be reused across campaigns, sales decks, events, and paid programs
Sales & Account Management Partnership
Stay closely connected with Sales and Account Management to track new deals, customer milestones, and expansion opportunities worth spotlighting
Support late-stage sales motions by surfacing the right case studies, references, and peer validation at the right moment
Help identify customers who are ready for deeper advocacy based on expansion signals, NPS, and renewal timelines
Program Support
Support the Customer Marketing team on key programs including the Customer Advisory Board, Customer Reference Program, and customer events
Partner with Demand Gen, Product Marketing, and Lifecycle teams to embed customer proof into campaigns, ABM plays, and nurture programs
Review Sites & Online Presence
Own Plaid's presence on customer review platforms including G2 and Capterra
Drive review volume and quality by identifying the right customers to engage, building a process for ongoing outreach
Monitor ratings and sentiment, flagging trends and feeding insights back into the broader customer marketing program
Measurement & Operations
Manage timelines, approvals, and dependencies across multiple stakeholders and workstreams
Monitor and analyze program performance, preparing clear updates and insights to support optimization and reporting
Identify which stories and formats drive the most impact and feed those insights back into the program
Qualifications
3–5 years of experience in B2B marketing, customer marketing, content marketing, or a related field
Strong project management skills — able to juggle multiple work streams, stakeholders, and deadlines without dropping the ball
Excellent written communication skills, with the ability to translate customer outcomes into compelling narratives
Experience working cross-functionally with Sales, Account Management, or Customer Success
Detail-oriented with a proactive, ownership-driven working style
Comfortable using data to evaluate program performance and inform optimization
Experience in B2B SaaS or fintech preferred
Experience managing customer review platforms such as G2 or Capterra
Familiarity with customer reference or advocacy tools
Experience with using CRMs (Salesforce)
Background in fintech, financial services, or developer-facing products
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThe Customer Marketing Team at Plaid sits at the heart of how we bring our mission to life. Plaid works with over 5,000 of the world's largest fintech companies — and our customers are the most powerful way we communicate our product's value across acquisition, enablement, education, and thought leadership.\n\nWe're looking for a Customer Marketing Associate to own the day-to-day delivery of our customer marketing program. This role is responsible for ensuring we always have the right customer stories, assets, and references at the right time — and that the teams who need them (Sales, Account Management, Demand Gen, Product Marketing) can rely on a well-run, high-quality program to support their work.\n\nSitting within the Growth Marketing organization, you'll report to the Customer & Partner Marketing Lead, plus work closely with the Customer Marketing Manager across a wide range of internal teams and customer touchpoints. This is a hands-on execution role for someone who takes pride in delivering high-quality work, builds strong relationships with customers and colleagues alike, and gets genuinely excited about turning customer outcomes into stories that drive business impact.\n\n\n\nResponsibilities\n\nCustomer Stories & Asset Management\n\n - Own the customer case study process end-to-end: identifying candidates, developing narratives, managing approvals, and getting assets into the hands of the teams that need them\n\n - Maintain the customer logo library and reference database, keeping everything current, permissioned, and organized\n\n - Produce advocacy assets — written stories, video, testimonials — in formats that can be reused across campaigns, sales decks, events, and paid programs\n\nSales & Account Management Partnership\n\n - Stay closely connected with Sales and Account Management to track new deals, customer milestones, and expansion opportunities worth spotlighting\n\n - Support late-stage sales motions by surfacing the right case studies, references, and peer validation at the right moment\n\n - Help identify customers who are ready for deeper advocacy based on expansion signals, NPS, and renewal timelines\n\nProgram Support\n\n - Support the Customer Marketing team on key programs including the Customer Advisory Board, Customer Reference Program, and customer events\n\n - Partner with Demand Gen, Product Marketing, and Lifecycle teams to embed customer proof into campaigns, ABM plays, and nurture programs\n\nReview Sites & Online Presence\n\n - Own Plaid's presence on customer review platforms including G2 and Capterra\n\n - Drive review volume and quality by identifying the right customers to engage, building a process for ongoing outreach\n\n - Monitor ratings and sentiment, flagging trends and feeding insights back into the broader customer marketing program\n\nMeasurement & Operations\n\n - Manage timelines, approvals, and dependencies across multiple stakeholders and workstreams\n\n - Monitor and analyze program performance, preparing clear updates and insights to support optimization and reporting\n\n - Identify which stories and formats drive the most impact and feed those insights back into the program\n \n \n\nQualifications\n\n - 3–5 years of experience in B2B marketing, customer marketing, content marketing, or a related field\n\n - Strong project management skills — able to juggle multiple work streams, stakeholders, and deadlines without dropping the ball\n\n - Excellent written communication skills, with the ability to translate customer outcomes into compelling narratives\n\n - Experience working cross-functionally with Sales, Account Management, or Customer Success\n\n - Detail-oriented with a proactive, ownership-driven working style\n\n - Comfortable using data to evaluate program performance and inform optimization\n\n - Experience in B2B SaaS or fintech preferred\n\n - Experience managing customer review platforms such as G2 or Capterra\n\n - Familiarity with customer reference or advocacy tools\n\n - Experience with using CRMs (Salesforce)\n\n - Background in fintech, financial services, or developer-facing products\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"9d60d913-8a99-4d52-9960-dbeb7e65cfa3","title":"Senior Data Scientist - (Payment Risk/Fraud) Embedded Insights","department":"All Departments","team":"Data","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98101","addressRegion":"Washington","streetAddress":"TBD","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-07-01T21:49:50.832+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/9d60d913-8a99-4d52-9960-dbeb7e65cfa3","applyUrl":"https://jobs.ashbyhq.com/plaid/9d60d913-8a99-4d52-9960-dbeb7e65cfa3/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The Embedded Insights team builds machine learning models to enable better internal decision making and to power the Plaid product suite. We are structured as a central team of MLEs and Data Scientists, and embed with partner teams to bring ML models to life.
As the first Data Scientist on Plaid’s Embedded Insights team within the Data organization, you will play a foundational role in building the analytics and measurement framework that supports a broad portfolio of internal and customer-facing products. You will partner closely with product, engineering, and machine learning teams to drive data-informed decision making, evaluate product and model performance, and contribute directly to the health and growth of the Plaid network.
In this role, you will analyze entities across the Plaid network to better understand behavior patterns and develop metrics and monitoring systems that identify anomalies and emerging risks. You will create dashboards and reporting frameworks that provide clear visibility into machine learning model performance, while also evaluating the impact and value of these models on both customer and internal datasets. A key part of your work will involve translating complex analyses into compelling, actionable narratives for technical and business stakeholders. You will design and analyze experiments, communicate findings across teams, and use data-driven insights to uncover opportunities to improve existing products and expand Plaid’s offerings.
Responsibilities:
Applying your expertise in quantitative analysis, data mining, and data visualization to keep the Plaid network safe and improve our product suite.
Informing and influencing product and engineering teams through your data analysis and presentations.
Making long-term data science roadmap decisions like how machine learning and data science iteration should be done at Plaid.
Championing a data-first approach toward decision-making across the entire organization.
Qualifications:
5+ years of industry experience in a Data Science role.
Bachelor's degree or equivalent work experience in Computer Science, Statistics. Engineering, Economics, or a closely related field.
Experience with Payment Risk, Fraud or Trust & Safety.
Deep familiarity with SQL and data visualization tools.
Understanding of modern machine learning techniques, such as classification, clustering, optimization.
Proven ability to tailor your solutions to business problems in a cross-functional team.
Ability to code and iterate independently in Python to conduct exploratory data analysis.
Experience building data pipelines in DBT or Airflow is a plus.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThe Embedded Insights team builds machine learning models to enable better internal decision making and to power the Plaid product suite. We are structured as a central team of MLEs and Data Scientists, and embed with partner teams to bring ML models to life.\n\nAs the first Data Scientist on Plaid’s Embedded Insights team within the Data organization, you will play a foundational role in building the analytics and measurement framework that supports a broad portfolio of internal and customer-facing products. You will partner closely with product, engineering, and machine learning teams to drive data-informed decision making, evaluate product and model performance, and contribute directly to the health and growth of the Plaid network.\n\nIn this role, you will analyze entities across the Plaid network to better understand behavior patterns and develop metrics and monitoring systems that identify anomalies and emerging risks. You will create dashboards and reporting frameworks that provide clear visibility into machine learning model performance, while also evaluating the impact and value of these models on both customer and internal datasets. A key part of your work will involve translating complex analyses into compelling, actionable narratives for technical and business stakeholders. You will design and analyze experiments, communicate findings across teams, and use data-driven insights to uncover opportunities to improve existing products and expand Plaid’s offerings.\n\nResponsibilities:\n\n - Applying your expertise in quantitative analysis, data mining, and data visualization to keep the Plaid network safe and improve our product suite.\n\n - Informing and influencing product and engineering teams through your data analysis and presentations.\n\n - Making long-term data science roadmap decisions like how machine learning and data science iteration should be done at Plaid.\n\n - Championing a data-first approach toward decision-making across the entire organization.\n\nQualifications:\n\n - 5+ years of industry experience in a Data Science role.\n\n - Bachelor's degree or equivalent work experience in Computer Science, Statistics. Engineering, Economics, or a closely related field.\n\n - Experience with Payment Risk, Fraud or Trust & Safety.\n\n - Deep familiarity with SQL and data visualization tools.\n\n - Understanding of modern machine learning techniques, such as classification, clustering, optimization.\n\n - Proven ability to tailor your solutions to business problems in a cross-functional team.\n\n - Ability to code and iterate independently in Python to conduct exploratory data analysis.\n\n - Experience building data pipelines in DBT or Airflow is a plus.\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"a1233f12-7765-4e77-880d-7d9589c6f83d","title":"Scaled Account Manager","department":"All Departments","team":"Europe GTM","employmentType":"FullTime","location":"London Office","secondaryLocations":[],"publishedAt":"2026-05-21T10:29:55.291+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"EC2A 2DX","streetAddress":"25 Worship Street, Plaid c/o TechSpace - 4th floor","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/a1233f12-7765-4e77-880d-7d9589c6f83d","applyUrl":"https://jobs.ashbyhq.com/plaid/a1233f12-7765-4e77-880d-7d9589c6f83d/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The European Account Management team at Plaid owns the post-sales relationship for every customer in our European book.
We drive product adoption, revenue growth, and long-term retention. We work cross-functionally with Sales, Product, and Customer Engineering to ensure our customers get maximum value from the Plaid platform.
We act as partners, advisors, and advocates for our customers.
Our mission is to build scalable commercial infrastructure that supports a rapidly growing European customer base.
Plaid is looking for an analytically minded, process-oriented Account Manager to support our European SMB book. The right candidate can manage volume through structure, diagnose activation blockers independently, and develop the repeatable workflows that let the team scale.
You will be the primary point of contact for your accounts. Your day-to-day covers activation, renewals, upsells, health monitoring, and escalation triage. The processes you build are as important as the individual conversations you have.
Responsibilities:
Own 150+ European SMB accounts, serving as the primary contact.
Drive activation for signed-not-live accounts.
Run business reviews and health check-ins for tier one customers. Monitor usage data via Databricks to flag churn risk and accounts below minimums.
Identify upsell opportunities from the data and customer engagements
Manage renewals end to end: pricing, contract adjustments, billing coordination via Tesorio.
Develop repeatable processes (onboarding cadences, activation playbooks, escalation workflows) that scale with the growing book. Triage technical escalations with Support & Customer Engineering.
Qualifications:
3-5 years of client-facing experience (account management, customer success, consulting, or operations).
Customer empathy and genuine desire to see customers succeed.
Comfort with ambiguity and building process from scratch.
Interest in financial services and technical products; a high degree of intellectual curiosity.
Excitement to work in a high-growth environment and build processes and tools as needed.
Ability to work with all types of people and build productive working relationships.
Analytical mindset: comfortable with data, reporting, and structured prioritisation.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThe European Account Management team at Plaid owns the post-sales relationship for every customer in our European book.\n\nWe drive product adoption, revenue growth, and long-term retention. We work cross-functionally with Sales, Product, and Customer Engineering to ensure our customers get maximum value from the Plaid platform.\n\nWe act as partners, advisors, and advocates for our customers.\n\nOur mission is to build scalable commercial infrastructure that supports a rapidly growing European customer base.\n\nPlaid is looking for an analytically minded, process-oriented Account Manager to support our European SMB book. The right candidate can manage volume through structure, diagnose activation blockers independently, and develop the repeatable workflows that let the team scale.\n\nYou will be the primary point of contact for your accounts. Your day-to-day covers activation, renewals, upsells, health monitoring, and escalation triage. The processes you build are as important as the individual conversations you have.\n\nResponsibilities:\n\n - Own 150+ European SMB accounts, serving as the primary contact.\n\n - Drive activation for signed-not-live accounts.\n\n - Run business reviews and health check-ins for tier one customers. Monitor usage data via Databricks to flag churn risk and accounts below minimums.\n\n - Identify upsell opportunities from the data and customer engagements\n\n - Manage renewals end to end: pricing, contract adjustments, billing coordination via Tesorio.\n\n - Develop repeatable processes (onboarding cadences, activation playbooks, escalation workflows) that scale with the growing book. Triage technical escalations with Support & Customer Engineering.\n\nQualifications:\n\n - 3-5 years of client-facing experience (account management, customer success, consulting, or operations).\n\n - Customer empathy and genuine desire to see customers succeed.\n\n - Comfort with ambiguity and building process from scratch.\n\n - Interest in financial services and technical products; a high degree of intellectual curiosity.\n\n - Excitement to work in a high-growth environment and build processes and tools as needed.\n\n - Ability to work with all types of people and build productive working relationships.\n\n - Analytical mindset: comfortable with data, reporting, and structured prioritisation.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"a4a868a6-555a-4119-bbd7-6300f16d9045","title":"Senior Software Engineer, Full Stack ","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-05-04T19:53:07.900+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/a4a868a6-555a-4119-bbd7-6300f16d9045","applyUrl":"https://jobs.ashbyhq.com/plaid/a4a868a6-555a-4119-bbd7-6300f16d9045/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Fullstack Software Engineer, you will design and build the systems and experiences that power how millions of people connect to their finances.
You will work across the stack, building scalable backend services and APIs while also crafting intuitive, high-quality frontend experiences that bring those systems to life. This role is ideal for engineers who enjoy switching between backend problem-solving and frontend user experience work, and who are excited to grow their impact across both.
You will collaborate closely with product managers, designers, and other engineers to ship products that are reliable, secure, and delightful to use. At Plaid, engineers take ownership early, contribute to architectural decisions, and see their work reach millions of users.
Responsibilities:
Build across the stack. Design, develop, and maintain scalable backend services and APIs, as well as intuitive, high-quality frontend applications that bring those systems to life.
Collaborate cross-functionally. Partner closely with product managers and designers to define requirements and deliver features that solve real customer problems.
Maintain high code quality. Write clean, maintainable, and well-tested code, and participate in code reviews and technical design discussions.
Test and debug. Build automated tests, monitor system performance, and troubleshoot issues in production environments.
Contribute to system design. Engage in hands-on coding and architectural decisions to ensure reliability, security, and scalability.
Grow the team. Support a strong engineering culture through mentorship, thoughtful reviews, and shared ownership of technical standards.
Qualifications:
5+ years of software engineering experience with a track record of shipping production systems or features
Experience building backend services using relational databases such as MySQL, and working with microservices or service-oriented architectures
Strong working knowledge of HTML, CSS, JavaScript, and modern frontend frameworks or libraries, with comfort building user-facing experiences
Solid system design, coding, and testing skills across both frontend and backend
Proven ability to collaborate effectively with product, design, and other engineering partners
Experience mentoring or supporting the growth of other engineers through reviews, guidance, or leadership
Comfortable working across product, operations, and data teams to deliver end-to-end solutions
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nPlaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Fullstack Software Engineer, you will design and build the systems and experiences that power how millions of people connect to their finances.\n\n \n\nYou will work across the stack, building scalable backend services and APIs while also crafting intuitive, high-quality frontend experiences that bring those systems to life. This role is ideal for engineers who enjoy switching between backend problem-solving and frontend user experience work, and who are excited to grow their impact across both.\n\n \n\nYou will collaborate closely with product managers, designers, and other engineers to ship products that are reliable, secure, and delightful to use. At Plaid, engineers take ownership early, contribute to architectural decisions, and see their work reach millions of users.\n\n\n\nResponsibilities:\n\n - Build across the stack. Design, develop, and maintain scalable backend services and APIs, as well as intuitive, high-quality frontend applications that bring those systems to life.\n\n - Collaborate cross-functionally. Partner closely with product managers and designers to define requirements and deliver features that solve real customer problems.\n\n - Maintain high code quality. Write clean, maintainable, and well-tested code, and participate in code reviews and technical design discussions.\n\n - Test and debug. Build automated tests, monitor system performance, and troubleshoot issues in production environments.\n\n - Contribute to system design. Engage in hands-on coding and architectural decisions to ensure reliability, security, and scalability.\n\n - Grow the team. Support a strong engineering culture through mentorship, thoughtful reviews, and shared ownership of technical standards.\n\nQualifications:\n\n - 5+ years of software engineering experience with a track record of shipping production systems or features\n\n - Experience building backend services using relational databases such as MySQL, and working with microservices or service-oriented architectures\n\n - Strong working knowledge of HTML, CSS, JavaScript, and modern frontend frameworks or libraries, with comfort building user-facing experiences\n\n - Solid system design, coding, and testing skills across both frontend and backend\n\n - Proven ability to collaborate effectively with product, design, and other engineering partners\n\n - Experience mentoring or supporting the growth of other engineers through reviews, guidance, or leadership\n\n - Comfortable working across product, operations, and data teams to deliver end-to-end solutions\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"a7470e5b-2761-4251-9a59-a52c0f7c0e90","title":"Product Operations","department":"All Departments","team":"Business Operations","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-04-01T22:12:04.558+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/a7470e5b-2761-4251-9a59-a52c0f7c0e90","applyUrl":"https://jobs.ashbyhq.com/plaid/a7470e5b-2761-4251-9a59-a52c0f7c0e90/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
As our founding Product Operations Lead, you will define and own the operational backbone of the Product organization. You will work closely with Product, Engineering, Design, and Product Marketing to build the systems, cadences, and standards that help teams execute consistently and at high quality . You are a hands-on builder who enjoys operating from first principles and defining long-term strategy for your domain .
Responsibilities:
Own and evolve the operating system used by Product to plan, track, and communicate work, including roadmaps, planning artifacts, and execution tracking (in close partnership with Engineering Operations).
Design and run lightweight operating cadences (e.g., planning cycles, product reviews, execution check-ins)
Improve visibility into priorities, progress, and decisions across the product organization without adding unnecessary process
Define and own the PM tool stack, evolving the tools and workflows that PMs use every day to ensure the function is operating effectively
Identify where automation, AI/agents, and other new workflows can materially change how product work gets done, and translate those ideas into adopted capabilities.
Partner with Product leadership to reinforce a high-performing product culture, both virtually (e.g., Product All Hands) and in-person (e.g., Bi-Annual Product Summits / Onsites)
Build systems that capture and share high-quality product work (e.g., great PRDs) and decisions across teams, helping raise the bar and accelerate learning.
Longer-term, own Product Manager onboarding and ongoing enablement, ensuring PMs ramp quickly and understand how great product work gets done at Plaid.
Qualifications:
8+ years of experience in Product Operations, Program Management, or a similar role.
Experience in fast-moving, product-led organizations with limited tolerance for unnecessary process.
Strong systems thinker who can design operating models that scale without adding bureaucracy.
Proven scrappy executor who takes ownership and gets things done.
Comfort operating in ambiguity and building from a blank page.
Clear, concise communicator with strong written and verbal skills.
Strong product instincts and empathy for Product Managers and cross-functional partners.
Prior technical experience and/or the curiosity to build a deep understanding of Plaid’s products
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nAs our founding Product Operations Lead, you will define and own the operational backbone of the Product organization. You will work closely with Product, Engineering, Design, and Product Marketing to build the systems, cadences, and standards that help teams execute consistently and at high quality . You are a hands-on builder who enjoys operating from first principles and defining long-term strategy for your domain .\n\nResponsibilities:\n\n - Own and evolve the operating system used by Product to plan, track, and communicate work, including roadmaps, planning artifacts, and execution tracking (in close partnership with Engineering Operations).\n\n - Design and run lightweight operating cadences (e.g., planning cycles, product reviews, execution check-ins)\n\n - Improve visibility into priorities, progress, and decisions across the product organization without adding unnecessary process\n\n - Define and own the PM tool stack, evolving the tools and workflows that PMs use every day to ensure the function is operating effectively\n\n - Identify where automation, AI/agents, and other new workflows can materially change how product work gets done, and translate those ideas into adopted capabilities.\n\n - Partner with Product leadership to reinforce a high-performing product culture, both virtually (e.g., Product All Hands) and in-person (e.g., Bi-Annual Product Summits / Onsites)\n\n - Build systems that capture and share high-quality product work (e.g., great PRDs) and decisions across teams, helping raise the bar and accelerate learning.\n\n - Longer-term, own Product Manager onboarding and ongoing enablement, ensuring PMs ramp quickly and understand how great product work gets done at Plaid.\n\nQualifications:\n\n - 8+ years of experience in Product Operations, Program Management, or a similar role.\n\n - Experience in fast-moving, product-led organizations with limited tolerance for unnecessary process.\n\n - Strong systems thinker who can design operating models that scale without adding bureaucracy.\n\n - Proven scrappy executor who takes ownership and gets things done.\n\n - Comfort operating in ambiguity and building from a blank page.\n\n - Clear, concise communicator with strong written and verbal skills.\n\n - Strong product instincts and empathy for Product Managers and cross-functional partners.\n\n - Prior technical experience and/or the curiosity to build a deep understanding of Plaid’s products\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"a9dc0810-546b-4773-9545-2862409e24b4","title":"Software Engineer, Full Stack","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-05-04T19:49:21.105+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/a9dc0810-546b-4773-9545-2862409e24b4","applyUrl":"https://jobs.ashbyhq.com/plaid/a9dc0810-546b-4773-9545-2862409e24b4/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Fullstack Software Engineer, you will design and build the systems and experiences that power how millions of people connect to their finances.
You will work across the stack, building scalable backend services and APIs while also crafting intuitive, high-quality frontend experiences that bring those systems to life. This role is ideal for engineers who enjoy switching between backend problem-solving and frontend user experience work, and who are excited to grow their impact across both.
You will collaborate closely with product managers, designers, and other engineers to ship products that are reliable, secure, and delightful to use. At Plaid, engineers take ownership early, contribute to architectural decisions, and see their work reach millions of users.
Responsibilities:
Design & Development: Design, develop and maintain both frontend and backend components
Majority Backend Focus (60-70%): Develop APIs and services, focusing on scalability, security and performance.
Frontend Focus (30-40%): Build delightful experiences using modern JavaScript frameworks and libraries.
Collaboration: Work closely with product managers, product designers and other stakeholders to define and implement new features that meet product and customer needs.
Code Quality: Write clean, maintainable and efficient code.
Testing & Debugging: Develop automated tests to ensure the quality and reliability of the codebase. Troubleshoot and resolve issues.
Qualifications:
2-4 years of experience in full-stack development.
Working knowledge of HTML, CSS, Javascript and modern frameworks and libraries.
Working knowledge of one or more programming languages such as Python, Java, Go, or Node.js.
Experience MySQL or other relational databases.
Experience working with microservices
Experience with API design.
Excellent coding and testing skills.
High ownership. You are excited to roll up your sleeves and figure things out that don’t have precedent at Plaid.
Customer empathy. You want to be face to face with customers to understand their needs and design Investments products together.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nPlaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Fullstack Software Engineer, you will design and build the systems and experiences that power how millions of people connect to their finances.\n\n \n\nYou will work across the stack, building scalable backend services and APIs while also crafting intuitive, high-quality frontend experiences that bring those systems to life. This role is ideal for engineers who enjoy switching between backend problem-solving and frontend user experience work, and who are excited to grow their impact across both.\n\n \n\nYou will collaborate closely with product managers, designers, and other engineers to ship products that are reliable, secure, and delightful to use. At Plaid, engineers take ownership early, contribute to architectural decisions, and see their work reach millions of users.\n\n\n\nResponsibilities:\n\n - Design & Development: Design, develop and maintain both frontend and backend components\n\n - Majority Backend Focus (60-70%): Develop APIs and services, focusing on scalability, security and performance.\n\n - Frontend Focus (30-40%): Build delightful experiences using modern JavaScript frameworks and libraries.\n\n - Collaboration: Work closely with product managers, product designers and other stakeholders to define and implement new features that meet product and customer needs.\n\n - Code Quality: Write clean, maintainable and efficient code.\n\n - Testing & Debugging: Develop automated tests to ensure the quality and reliability of the codebase. Troubleshoot and resolve issues.\n\nQualifications:\n\n - 2-4 years of experience in full-stack development.\n\n - Working knowledge of HTML, CSS, Javascript and modern frameworks and libraries.\n\n - Working knowledge of one or more programming languages such as Python, Java, Go, or Node.js.\n\n - Experience MySQL or other relational databases.\n\n - Experience working with microservices\n\n - Experience with API design.\n\n - Excellent coding and testing skills.\n\n - High ownership. You are excited to roll up your sleeves and figure things out that don’t have precedent at Plaid.\n\n - Customer empathy. You want to be face to face with customers to understand their needs and design Investments products together.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"aef4ef62-ea67-4c9c-98f4-6a81a4dc1f09","title":"Senior Product Manager ","department":"All Departments","team":"Product","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-05-29T14:37:24.844+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/aef4ef62-ea67-4c9c-98f4-6a81a4dc1f09","applyUrl":"https://jobs.ashbyhq.com/plaid/aef4ef62-ea67-4c9c-98f4-6a81a4dc1f09/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid’s Product team builds the network that powers open finance. We unlock financial freedom by enabling innovation, reliability, and customer success. Our PMs are curious, fast-moving, and customer-obsessed, making intuitive, reliable experiences that help people thrive financially.
As a Senior Product Manager at Plaid, you’ll define and drive products that help millions connect, move, and manage their money. You’ll partner with engineering, design, and go-to-market teams to translate customer needs into impactful, high-quality products.
This role suits someone early in their PM career who loves to learn, collaborate, and build meaningful solutions that improve financial lives.
Responsibilities
Own a product area: define problems, write clear requirements, and drive execution with cross-functional teams.
Shape the roadmap using data, feedback, and market signals.
Collaborate with Engineering and Design to deliver intuitive, high-quality experiences.
Use metrics and user insights to measure and improve outcomes.
Communicate clearly, align stakeholders, and guide decisions.
Act with a founder mindset–simplify, move fast, and embrace feedback.
Learn continuously and help raise the bar for Plaid’s products and culture.
Qualifications
4-7 years of experience in a product-related role (e.g. Product Manager, APM, startup operator, founder, or product analyst).
Proven track record of building or launching products end-to-end.
Experience collaborating closely with engineering and design teams to deliver value quickly.
Excellent written and verbal communication; able to explain complex ideas simply and effectively
Comfortable operating in fast-moving, ambiguous environments.
Familiarity using AI in your day-to-day product work, such as prototyping, research, or analysis.
Experience in an early-stage or high-growth startup environment.
[Nice to Have] Experience in fintech.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nPlaid’s Product team builds the network that powers open finance. We unlock financial freedom by enabling innovation, reliability, and customer success. Our PMs are curious, fast-moving, and customer-obsessed, making intuitive, reliable experiences that help people thrive financially.\n\n \n\nAs a Senior Product Manager at Plaid, you’ll define and drive products that help millions connect, move, and manage their money. You’ll partner with engineering, design, and go-to-market teams to translate customer needs into impactful, high-quality products.\n\n \n\nThis role suits someone early in their PM career who loves to learn, collaborate, and build meaningful solutions that improve financial lives.\n\nResponsibilities\n\n - Own a product area: define problems, write clear requirements, and drive execution with cross-functional teams.\n\n - Shape the roadmap using data, feedback, and market signals.\n\n - Collaborate with Engineering and Design to deliver intuitive, high-quality experiences.\n\n - Use metrics and user insights to measure and improve outcomes.\n\n - Communicate clearly, align stakeholders, and guide decisions.\n\n - Act with a founder mindset–simplify, move fast, and embrace feedback.\n\n - Learn continuously and help raise the bar for Plaid’s products and culture.\n\nQualifications\n\n - 4-7 years of experience in a product-related role (e.g. Product Manager, APM, startup operator, founder, or product analyst).\n\n - Proven track record of building or launching products end-to-end.\n\n - Experience collaborating closely with engineering and design teams to deliver value quickly.\n\n - Excellent written and verbal communication; able to explain complex ideas simply and effectively\n\n - Comfortable operating in fast-moving, ambiguous environments.\n\n - Familiarity using AI in your day-to-day product work, such as prototyping, research, or analysis.\n\n - Experience in an early-stage or high-growth startup environment.\n\n - [Nice to Have] Experience in fintech.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"b7d60f30-ca33-4434-bb47-fa16d45b4e4a","title":"Product Counsel, Payments","department":"All Departments","team":"Legal","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-05-14T20:45:02.587+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/b7d60f30-ca33-4434-bb47-fa16d45b4e4a","applyUrl":"https://jobs.ashbyhq.com/plaid/b7d60f30-ca33-4434-bb47-fa16d45b4e4a/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
We are seeking a highly skilled and experienced Product Counsel to join our legal team, bringing expertise in advising on Payments laws and their application to novel open banking and payments products. As a crucial member of Plaid’s Product Legal team, you will play a pivotal role in ensuring compliance and guiding the development of our cutting-edge products. Your insights and legal acumen will be instrumental in navigating the complex regulatory landscape and shaping the future of our offerings. You’ll operate as an embedded member of the product team and be trusted to be a key legal, business, and strategic advisor on complex legal, regulatory, and data privacy questions.
The ideal candidate is highly collaborative, inquisitive, and solutions-oriented with prior experience advising at a payments-focused fintech, payment processor, bank (with consumer payments or bank-based payments focus) or similar organization. This candidate will possess a deep understanding of payments laws–ideally some combination of Nacha rules, Reg E, Third Party Sender obligations, to name a few–and their implications for the fintech industry. They love collaborating with cross-functional teams to integrate legal requirements into product development processes. They are comfortable presenting to executives, and love rolling up their sleeves and working through both small and large product or regulatory nuances.
We are looking for a proactive individual who thrives in a fast-paced environment and is passionate about driving innovation while maintaining regulatory compliance. If you’re interested in a forward-thinking role within an ambitious and dynamic company, and pride yourself on seeing around corners and connecting dots, we’d love to talk to you!
Responsibilities:
Provide expert legal advice and guidance on matters related to fintech payments and consumer protection activities
Collaborate with cross-functional teams, including product, engineering, compliance, and product marketing to integrate legal considerations into the product lifecycle
Assist go-to-market and commercial counsel in deals, ensuring legal compliance and mitigating potential risks
Stay abreast of changes in relevant laws and regulations, and ensure proactive adjustments to company policies and procedures
Draft and review legal documents and disclosures related to payments services and data use
Work closely with external legal counsel when necessary and represent the company in regulatory discussions
Qualifications:
Juris Doctor (JD) degree from an accredited law school with an active license to practice law
6-8+ years of legal experience
Strong familiarity with some combination of: Nacha operating rules, BSA/AML regulations, Reg E and other consumer protection laws (e.g. UDAAP), Third Party Sender requirements, Money Transmission Laws, RTP Network Rules, and Payment Card Network rules.
Strong understanding of data protection and privacy laws, including GLBA.
Experience negotiating, advising on, and managing the risks of complex commercial agreements with partner banks, payment processing vendors, and other payments-related service providers
Creative thinking about interpreting and applying the law in unsettled contexts
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n\n\nWe are seeking a highly skilled and experienced Product Counsel to join our legal team, bringing expertise in advising on Payments laws and their application to novel open banking and payments products. As a crucial member of Plaid’s Product Legal team, you will play a pivotal role in ensuring compliance and guiding the development of our cutting-edge products. Your insights and legal acumen will be instrumental in navigating the complex regulatory landscape and shaping the future of our offerings. You’ll operate as an embedded member of the product team and be trusted to be a key legal, business, and strategic advisor on complex legal, regulatory, and data privacy questions.\n\n\n\nThe ideal candidate is highly collaborative, inquisitive, and solutions-oriented with prior experience advising at a payments-focused fintech, payment processor, bank (with consumer payments or bank-based payments focus) or similar organization. This candidate will possess a deep understanding of payments laws–ideally some combination of Nacha rules, Reg E, Third Party Sender obligations, to name a few–and their implications for the fintech industry. They love collaborating with cross-functional teams to integrate legal requirements into product development processes. They are comfortable presenting to executives, and love rolling up their sleeves and working through both small and large product or regulatory nuances.\n\n\n\nWe are looking for a proactive individual who thrives in a fast-paced environment and is passionate about driving innovation while maintaining regulatory compliance. If you’re interested in a forward-thinking role within an ambitious and dynamic company, and pride yourself on seeing around corners and connecting dots, we’d love to talk to you!\n\n \n\nResponsibilities:\n\n - Provide expert legal advice and guidance on matters related to fintech payments and consumer protection activities\n\n - Collaborate with cross-functional teams, including product, engineering, compliance, and product marketing to integrate legal considerations into the product lifecycle\n\n - Assist go-to-market and commercial counsel in deals, ensuring legal compliance and mitigating potential risks\n\n - Stay abreast of changes in relevant laws and regulations, and ensure proactive adjustments to company policies and procedures\n\n - Draft and review legal documents and disclosures related to payments services and data use\n\n - Work closely with external legal counsel when necessary and represent the company in regulatory discussions\n\n \n\nQualifications:\n\n - Juris Doctor (JD) degree from an accredited law school with an active license to practice law\n\n - 6-8+ years of legal experience\n\n - Strong familiarity with some combination of: Nacha operating rules, BSA/AML regulations, Reg E and other consumer protection laws (e.g. UDAAP), Third Party Sender requirements, Money Transmission Laws, RTP Network Rules, and Payment Card Network rules.\n\n - Strong understanding of data protection and privacy laws, including GLBA.\n\n - Experience negotiating, advising on, and managing the risks of complex commercial agreements with partner banks, payment processing vendors, and other payments-related service providers\n\n - Creative thinking about interpreting and applying the law in unsettled contexts\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"b7e921dd-5dba-445c-ab05-614f782ffaba","title":"Staff Software Engineer - Security Engineering","department":"All Departments","team":"Security","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98101","addressRegion":"Washington","streetAddress":"TBD","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-07-13T22:32:44.438+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/b7e921dd-5dba-445c-ab05-614f782ffaba","applyUrl":"https://jobs.ashbyhq.com/plaid/b7e921dd-5dba-445c-ab05-614f782ffaba/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Security Engineering is the engineering function inside the Plaid security org that focuses on developing the industry-leading security systems and infrastructure. Security Engineering owns most of Plaid’s security-related infrastructure: secure data storage, key management systems, internal identity platform, internal authentication systems, internal permission management, and internal authorization service. We develop solutions across data encryption, key management, access control, and data loss prevention to protect sensitive consumer data. We believe in the Zero Trust security model and are always looking for ways to improve our authentication and access control platforms.
About the role:
You will develop security capabilities to secure Plaid infrastructure and sensitive data access.
You will lead the team’s strategic planning in collaboration with the manager and other senior engineers.
You will own, maintain, and build Plaid’s security infrastructure and services like IAM Gateway, Key Management System and Network Firewall.
You will consult with product engineers to ensure Plaid services meet security standards.
You will help educate and support other engineering teams to improve security in their own products and services.
You will assist with Plaid’s incident response and security awareness programs.
Responsibilities:
Develop maintainable and secure software to enhance Plaid's infrastructure and protect sensitive data.
Collaborate with team leaders to develop and execute team strategy in the short and long term.
Communicate effectively with managers and team members regarding project deliverables and progress.
Design and implement technical solutions that align with the evolving needs of the business.
Actively participate in incident response and security awareness initiatives.
Qualifications:
Experience building scalable systems and services.
Experience architecting software systems to meet security, privacy, usability, scalability and cost requirements.
Some type of leadership experience like TL
While these experience and characteristics are not prerequisites, candidates who possess them would be well-suited for the role:
Experience building systems or services related to data encryption, key management, secret management, certificate management, transport security, user authentication, device authentication, service authentication, permission management, authorization systems, and security policy enforcement.
Experience with securing critical and sensitive information assets.
Experience with data platforms and data infrastructure.
Experience with threat modeling, security architecture reviews, or incident response.
Passionate about educating others on security and privacy.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nSecurity Engineering is the engineering function inside the Plaid security org that focuses on developing the industry-leading security systems and infrastructure. Security Engineering owns most of Plaid’s security-related infrastructure: secure data storage, key management systems, internal identity platform, internal authentication systems, internal permission management, and internal authorization service. We develop solutions across data encryption, key management, access control, and data loss prevention to protect sensitive consumer data. We believe in the Zero Trust security model and are always looking for ways to improve our authentication and access control platforms.\n\n\n\nAbout the role:\n\n - You will develop security capabilities to secure Plaid infrastructure and sensitive data access.\n\n - You will lead the team’s strategic planning in collaboration with the manager and other senior engineers.\n\n - You will own, maintain, and build Plaid’s security infrastructure and services like IAM Gateway, Key Management System and Network Firewall.\n\n - You will consult with product engineers to ensure Plaid services meet security standards.\n\n - You will help educate and support other engineering teams to improve security in their own products and services.\n\n - You will assist with Plaid’s incident response and security awareness programs.\n \n \n\nResponsibilities:\n\n - Develop maintainable and secure software to enhance Plaid's infrastructure and protect sensitive data.\n\n - Collaborate with team leaders to develop and execute team strategy in the short and long term.\n\n - Communicate effectively with managers and team members regarding project deliverables and progress.\n\n - Design and implement technical solutions that align with the evolving needs of the business.\n\n - Actively participate in incident response and security awareness initiatives.\n \n \n\nQualifications:\n\n - Experience building scalable systems and services.\n\n - Experience architecting software systems to meet security, privacy, usability, scalability and cost requirements.\n\n - Some type of leadership experience like TL\n\nWhile these experience and characteristics are not prerequisites, candidates who possess them would be well-suited for the role:\n\n - Experience building systems or services related to data encryption, key management, secret management, certificate management, transport security, user authentication, device authentication, service authentication, permission management, authorization systems, and security policy enforcement.\n\n - Experience with securing critical and sensitive information assets.\n\n - Experience with data platforms and data infrastructure.\n\n - Experience with threat modeling, security architecture reviews, or incident response.\n\n - Passionate about educating others on security and privacy.\n\n\n\n\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"b93abf51-f064-4923-ada8-7cc78c8939e8","title":"Business Development Representative - Enterprise","department":"All Departments","team":"New Business","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Raleigh Office","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-07-08T12:53:22.202+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/b93abf51-f064-4923-ada8-7cc78c8939e8","applyUrl":"https://jobs.ashbyhq.com/plaid/b93abf51-f064-4923-ada8-7cc78c8939e8/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Our New Business team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to the world’s largest and most complex enterprises. Our thesis is that every major enterprise can benefit from better financial technology, and that many industries that don't currently consider themselves to be fintechs actually are.
You'll be the one helping us achieve this vision at scale. As an Enterprise Business Development Representative, you'll forge the path to finding new enterprise clients and strategically prospecting Fortune 500 and high-growth market leaders. We are looking for extraordinary sales professionals with SaaS/tech outbounding experience who can navigate complex organizations, map multiple stakeholders, and demonstrate the profound impact Plaid can have on enterprise ecosystems.
In this role, you will be responsible for strategic account mapping, executive-level prospecting, driving deep engagement, and nurturing early-stage enterprise opportunities for our Enterprise Account Executives. The ideal candidate is customer-centric, resilient, intellectually curious, and adept at challenging the status quo within large organizations.
Strategic Pipeline Architecture: Partner closely with Enterprise Account Executives to map complex organizations, identify key decision-makers across business units, and orchestrate outbound campaigns into target accounts.
Executive-Level Engagement: Initiate and lead high-level discovery conversations with enterprise stakeholders (including C-suite, VPs of Product, and Innovation heads) to uncover complex business challenges.
Cross-Functional Collaboration: Liaise with Enterprise Marketing and Product teams to provide feedback on enterprise campaigns, tailor messaging for specific verticals, and build bespoke outreach strategies.
Value-Based Qualification: Conduct deep-dive qualification calls to assess buying interest, technical readiness, and alignment with Plaid’s value proposition.
Vertical Analysis: Identify and research high-potential enterprise verticals to uncover hidden fintech use cases and drive massive revenue opportunities.
Experience: 1–3 years of experience in pipeline development, account mapping, or sales (preferably within Enterprise SaaS or complex technical environments).
Enterprise Navigating: Proven ability to map multi-stakeholder organizations and navigate complex procurement, legal, or security hurdles conceptually.
Strategic Communication: Exceptional ability to evangelize Plaid’s value proposition and translate a highly technical product into clear, ROI-driven business value for enterprise executives.
Thriving in Complexity: The ability to thrive in a high-impact, strategic, and quality-driven environment (prioritizing account depth over raw customer volume).
Technical Aptitude: Experience working with customers on technical products. You must have a high degree of intellectual curiosity and an eagerness to master the ins and outs of Plaid's APIs, security standards, and compliance frameworks.
Resilient Mindset: A relentless, consultative mindset with a passion for solving big problems and a desire to advance your career in enterprise tech sales.
Sales Stack Mastery: Proficiency using Salesforce.com, LinkedIn Sales Navigator, Outreach, or similar enterprise sales enablement tools.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nOur New Business team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to the world’s largest and most complex enterprises. Our thesis is that every major enterprise can benefit from better financial technology, and that many industries that don't currently consider themselves to be fintechs actually are.\n\nYou'll be the one helping us achieve this vision at scale. As an Enterprise Business Development Representative, you'll forge the path to finding new enterprise clients and strategically prospecting Fortune 500 and high-growth market leaders. We are looking for extraordinary sales professionals with SaaS/tech outbounding experience who can navigate complex organizations, map multiple stakeholders, and demonstrate the profound impact Plaid can have on enterprise ecosystems.\n\nIn this role, you will be responsible for strategic account mapping, executive-level prospecting, driving deep engagement, and nurturing early-stage enterprise opportunities for our Enterprise Account Executives. The ideal candidate is customer-centric, resilient, intellectually curious, and adept at challenging the status quo within large organizations.\n\n\n\n\nRESPONSIBILITIES\n\n - Strategic Pipeline Architecture: Partner closely with Enterprise Account Executives to map complex organizations, identify key decision-makers across business units, and orchestrate outbound campaigns into target accounts.\n\n - Executive-Level Engagement: Initiate and lead high-level discovery conversations with enterprise stakeholders (including C-suite, VPs of Product, and Innovation heads) to uncover complex business challenges.\n\n - Cross-Functional Collaboration: Liaise with Enterprise Marketing and Product teams to provide feedback on enterprise campaigns, tailor messaging for specific verticals, and build bespoke outreach strategies.\n\n - Value-Based Qualification: Conduct deep-dive qualification calls to assess buying interest, technical readiness, and alignment with Plaid’s value proposition.\n\n - Vertical Analysis: Identify and research high-potential enterprise verticals to uncover hidden fintech use cases and drive massive revenue opportunities.\n\n\n\n\nQUALIFICATIONS\n\n - Experience: 1–3 years of experience in pipeline development, account mapping, or sales (preferably within Enterprise SaaS or complex technical environments).\n\n - Enterprise Navigating: Proven ability to map multi-stakeholder organizations and navigate complex procurement, legal, or security hurdles conceptually.\n\n - Strategic Communication: Exceptional ability to evangelize Plaid’s value proposition and translate a highly technical product into clear, ROI-driven business value for enterprise executives.\n\n - Thriving in Complexity: The ability to thrive in a high-impact, strategic, and quality-driven environment (prioritizing account depth over raw customer volume).\n\n - Technical Aptitude: Experience working with customers on technical products. You must have a high degree of intellectual curiosity and an eagerness to master the ins and outs of Plaid's APIs, security standards, and compliance frameworks.\n\n - Resilient Mindset: A relentless, consultative mindset with a passion for solving big problems and a desire to advance your career in enterprise tech sales.\n\n - Sales Stack Mastery: Proficiency using Salesforce.com http://Salesforce.com, LinkedIn Sales Navigator, Outreach, or similar enterprise sales enablement tools.\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"b9a8a319-ee80-4e91-95d8-4e5d3ca1336a","title":"Account Executive - Fintech Named","department":"All Departments","team":"Sales & Account Management","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98101","addressRegion":"Washington","streetAddress":"TBD","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"Raleigh Office","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-04-20T18:10:34.955+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/b9a8a319-ee80-4e91-95d8-4e5d3ca1336a","applyUrl":"https://jobs.ashbyhq.com/plaid/b9a8a319-ee80-4e91-95d8-4e5d3ca1336a/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The Fintech team at Plaid combines deep product and industry knowledge and is focused on helping both upcoming and well-established Fintechs take their growth to the next level. Our thesis is that every company in Fintech can benefit from leveraging a bespoke Plaid solution, focused on helping them achieve their unique goals and objectives. In this role, you'll be the individual helping us achieve this vision.
Responsibilities
Build close customer relationships and identify business value and impact of Plaid across your territory of accounts
Go deep and wide in customer and prospect accounts to build support for adopting Plaid solutions
Win as a team — in partnership with your outbound sales development rep, account manager, technical account manager, implementation manager, product organization, and other members of your account pod.
Deeply understand each customer’s goals and priorities, and effectively communicate how Plaid’s solutions can help them achieve the desired outcome.
Leave no stone unturned - you're a self-starter and take the initiative to get things done before being asked. You think two steps ahead, anticipate potential risks, and take action to proactively mitigate those risks.
Identify opportunities for Plaid solutions to deliver value, with both existing and prospective high-growth Fintech customers.
Develop a book of high-potential engaged prospects and maintain a sufficient pipeline to support successful attainment against quota.
Own the end-to-end sales cycle and coordinate efforts from sales engineers, product specialists, and other team members throughout the sales process.
Coordinate cross-functional resources and drive initiatives across Plaid to support a consultative sales motion.
Manage pipeline and accurately forecast deal value and win probability.
Develop a deep understanding of Plaid solutions and apply this knowledge by identifying how each customer can leverage our technology to achieve their unique goals and objectives.
Qualifications
A minimum of 7+ years in a quota-carrying direct sales role, with a strong track record of attainment.
Excellent prospecting, qualifying, and negotiating skills; consultative sales approach with a customer-centric mindset
Working knowledge of APIs and a desire to understand how Plaid works 'under hood'
Professional yet relaxed communication style, with the ability to break-down complex concepts and explain them in simple terms to both technical and non-technical stakeholders.
Ability to engage stakeholders at all levels of an organization.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n\n\nThe Fintech team at Plaid combines deep product and industry knowledge and is focused on helping both upcoming and well-established Fintechs take their growth to the next level. Our thesis is that every company in Fintech can benefit from leveraging a bespoke Plaid solution, focused on helping them achieve their unique goals and objectives. In this role, you'll be the individual helping us achieve this vision.\n\nResponsibilities\n\n - Build close customer relationships and identify business value and impact of Plaid across your territory of accounts\n\n - Go deep and wide in customer and prospect accounts to build support for adopting Plaid solutions\n\n - Win as a team — in partnership with your outbound sales development rep, account manager, technical account manager, implementation manager, product organization, and other members of your account pod.\n\n - Deeply understand each customer’s goals and priorities, and effectively communicate how Plaid’s solutions can help them achieve the desired outcome. \n\n - Leave no stone unturned - you're a self-starter and take the initiative to get things done before being asked. You think two steps ahead, anticipate potential risks, and take action to proactively mitigate those risks.\n\n - Identify opportunities for Plaid solutions to deliver value, with both existing and prospective high-growth Fintech customers.\n\n - Develop a book of high-potential engaged prospects and maintain a sufficient pipeline to support successful attainment against quota.\n\n - Own the end-to-end sales cycle and coordinate efforts from sales engineers, product specialists, and other team members throughout the sales process.\n\n - Coordinate cross-functional resources and drive initiatives across Plaid to support a consultative sales motion.\n\n - Manage pipeline and accurately forecast deal value and win probability.\n\n - Develop a deep understanding of Plaid solutions and apply this knowledge by identifying how each customer can leverage our technology to achieve their unique goals and objectives.\n\nQualifications\n\n - A minimum of 7+ years in a quota-carrying direct sales role, with a strong track record of attainment.\n\n - Excellent prospecting, qualifying, and negotiating skills; consultative sales approach with a customer-centric mindset\n\n - Working knowledge of APIs and a desire to understand how Plaid works 'under hood' \n\n - Professional yet relaxed communication style, with the ability to break-down complex concepts and explain them in simple terms to both technical and non-technical stakeholders.\n\n - Ability to engage stakeholders at all levels of an organization.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"ba4a5f3e-aea0-422e-9f50-2b23f90281aa","title":"Senior Fraud and Abuse Operations Analyst","department":"All Departments","team":"Security","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98101","addressRegion":"Washington","streetAddress":"TBD","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"Raleigh Office","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-06-03T21:05:14.432+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/ba4a5f3e-aea0-422e-9f50-2b23f90281aa","applyUrl":"https://jobs.ashbyhq.com/plaid/ba4a5f3e-aea0-422e-9f50-2b23f90281aa/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
We are the first line of defense against fraud and abuse on the Plaid platform. Our mission is to ensure the safety and integrity of our platform for consumers and customers. As a Senior Fraud and Abuse Operations Analyst, you will be responsible for responding to fraud and abuse events, investigating claims, and triaging incidents. We also partner with product and engineering teams to inform and improve fraud mitigation strategies.
Responsibilities:
Safeguard Plaid's Platform: Support the abuse on-call rotation, directly protecting our users and customers by swiftly and effectively responding to and resolving fraud and abuse events. Your timely actions will be instrumental in maintaining trust and security.
Drive Investigations and Mitigate Risks: Conduct thorough investigations into fraud and abuse claims from diverse sources. Your findings will inform crucial decisions and strategies, directly impacting Plaid's ability to prevent future incidents and minimize financial losses. Proactively perform threat modeling of abuse surfaces and continuously survey external fraud trends, adversary techniques, tooling, and emerging threat vectors.
Support Incident Response: Triage and manage high-priority fraud and abuse events as internal incidents (SEVs), collaborating across teams to drive resolution. Your expertise in these situations will minimize disruption and protect Plaid's reputation.
Shape Product Strategy: Act as the key operational partner to Consumer Risk and other product teams, providing vital insights and expertise. Your contributions will directly influence the development of effective fraud mitigation solutions, strengthening Plaid's defenses and shaping the future of our products.\"
Requirements:
5+ years of experience in fraud/abuse operations, trust & safety, and/or incident response
Incident response and investigations:
Experience triaging fraud or related incidents, with tight containment deadlines.
Experience managing escalations and making informed trade-off decisions with multiple stakeholders.
Ability to coordinate and communicate effectively with internal Legal, Compliance, Comms and other risk management teams during incident triage.
A battle-tested mental model for balancing fraud mitigation vs. conversion, and the ability to calibrate and apply this mental model in the context of Plaid’s business objectives under pressure.
Fraud and abuse detection and prevention context:
Deep knowledge about fraud typologies–account takeover, different types of payments fraud, ACH fraud, chargebacks, kiting, rewards harvesting, etc.
Deep context about the tactics, techniques, and procedures (TTPs) used by bad actors to commit different types of fraud on the web.
Deep context about common mitigation strategies for the same, and informed opinions about their relative pros and cons.
Fraud and abuse intelligence:
Dark and grey-web navigation and investigation experience, ability to assess source credibility, and translate external intelligence into actionable insights.
Experience translating fraud investigations and research into actionable detection signals, rules, and labeled datasets, while partnering closely with DS/ML and product teams to improve feature sets, labeling quality, evaluation frameworks, and model decay monitoring.
Experience developing and maintaining threat models for authentication and other high-risk product surfaces, with a track record of proactively identifying emerging risks.
Data analysis skills:
Strong data analysis skills using common analysis and manipulation tools.
Strong SQL skills for querying data sets and quickly building reports.
Ability to identify anomalies and fraudulent patterns in logs and other data sets (transactions data, request data, etc.).
Operational depth and maturity:
Experience maturing an operational control that is resilient.
Exceptional written and verbal communication skills.
Nice-to-Haves:
Familiarity with machine learning models for fraud detection.
Fraud domain certifications (e.g., CFE/fraud examination background).
Exposure to production ML model lifecycles and metrics for drift/decay.
Effective use of AI and AI agents to accelerate investigations and research
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n\n\nWe are the first line of defense against fraud and abuse on the Plaid platform. Our mission is to ensure the safety and integrity of our platform for consumers and customers. As a Senior Fraud and Abuse Operations Analyst, you will be responsible for responding to fraud and abuse events, investigating claims, and triaging incidents. We also partner with product and engineering teams to inform and improve fraud mitigation strategies.\n\n\n\nResponsibilities:\n\n - Safeguard Plaid's Platform: Support the abuse on-call rotation, directly protecting our users and customers by swiftly and effectively responding to and resolving fraud and abuse events. Your timely actions will be instrumental in maintaining trust and security.\n\n - Drive Investigations and Mitigate Risks: Conduct thorough investigations into fraud and abuse claims from diverse sources. Your findings will inform crucial decisions and strategies, directly impacting Plaid's ability to prevent future incidents and minimize financial losses. Proactively perform threat modeling of abuse surfaces and continuously survey external fraud trends, adversary techniques, tooling, and emerging threat vectors.\n\n - Support Incident Response: Triage and manage high-priority fraud and abuse events as internal incidents (SEVs), collaborating across teams to drive resolution. Your expertise in these situations will minimize disruption and protect Plaid's reputation.\n\n - Shape Product Strategy: Act as the key operational partner to Consumer Risk and other product teams, providing vital insights and expertise. Your contributions will directly influence the development of effective fraud mitigation solutions, strengthening Plaid's defenses and shaping the future of our products.\"\n\n\n\nRequirements:\n\n5+ years of experience in fraud/abuse operations, trust & safety, and/or incident response\n\n - Incident response and investigations:\n \n - Experience triaging fraud or related incidents, with tight containment deadlines.\n \n - Experience managing escalations and making informed trade-off decisions with multiple stakeholders.\n \n - Ability to coordinate and communicate effectively with internal Legal, Compliance, Comms and other risk management teams during incident triage.\n \n - A battle-tested mental model for balancing fraud mitigation vs. conversion, and the ability to calibrate and apply this mental model in the context of Plaid’s business objectives under pressure.\n\n - Fraud and abuse detection and prevention context:\n \n - Deep knowledge about fraud typologies–account takeover, different types of payments fraud, ACH fraud, chargebacks, kiting, rewards harvesting, etc.\n \n - Deep context about the tactics, techniques, and procedures (TTPs) used by bad actors to commit different types of fraud on the web.\n \n - Deep context about common mitigation strategies for the same, and informed opinions about their relative pros and cons.\n\n - Fraud and abuse intelligence:\n \n - Dark and grey-web navigation and investigation experience, ability to assess source credibility, and translate external intelligence into actionable insights.\n \n - Experience translating fraud investigations and research into actionable detection signals, rules, and labeled datasets, while partnering closely with DS/ML and product teams to improve feature sets, labeling quality, evaluation frameworks, and model decay monitoring.\n \n - Experience developing and maintaining threat models for authentication and other high-risk product surfaces, with a track record of proactively identifying emerging risks.\n\n - Data analysis skills:\n \n - Strong data analysis skills using common analysis and manipulation tools.\n \n - Strong SQL skills for querying data sets and quickly building reports.\n \n - Ability to identify anomalies and fraudulent patterns in logs and other data sets (transactions data, request data, etc.).\n\n - Operational depth and maturity:\n \n - Experience maturing an operational control that is resilient.\n \n - Exceptional written and verbal communication skills.\n\n\n\nNice-to-Haves:\n\n - Familiarity with machine learning models for fraud detection.\n\n - Fraud domain certifications (e.g., CFE/fraud examination background).\n\n - Exposure to production ML model lifecycles and metrics for drift/decay.\n\n - Effective use of AI and AI agents to accelerate investigations and research\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"bb1dd0c5-f51e-486e-9e1c-e8a8b488deaa","title":"Customer Operations Leader","department":"All Departments","team":"Product Support - Prof Services","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98101","addressRegion":"Washington","streetAddress":"TBD","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"Raleigh Office","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-03-26T16:02:57.310+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/bb1dd0c5-f51e-486e-9e1c-e8a8b488deaa","applyUrl":"https://jobs.ashbyhq.com/plaid/bb1dd0c5-f51e-486e-9e1c-e8a8b488deaa/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The Customer Operations team sits at the center of how we scale world-class customer experiences at Plaid. As the Customer Operations Leader, you'll own the strategy and execution of all global ops initiatives in a director level role — leading a team across product operations, customer experience engineering, technical enablement, and org development.
As Customer Operations Leader, you'll focus on scaling operations and enablement across the full customer lifecycle for our Customer Engineering organization, including Support, Technical Account Management, Sales Engineering and Professional Services. You'll be responsible for building our VoC programs as a strategic lever to drive insights from our frontline teams into product improvements and adoption strategies. You will build tooling and programs with measurable outcomes that remove friction for customers and empower our customers to serve themselves.
Responsibilities
Hire, develop, and lead a high-performing Customer Ops team across Product Operations, Customer Experience Engineering and Technical Enablement
Own operations strategy and execution across the full customer lifecycle for Support, Technical Account Management, Sales Engineering and Professional Services
Build VoC programs that turn frontline insights into product improvements and adoption strategies
Partner with GTM, Product, and Product Marketing on product feedback loop, launch readiness and enablement
Build self-service tooling and programs with measurable outcomes that reduce customer friction
Own technical documentation and knowledge programs (internal and external) to improve content quality and self-servicability for customers
Establish and monitor key customer ops metrics and source-of-truth data to ensure accountability and growth
Qualifications
8+ years in customer operations, support operations and/or product operations in a leadership role
Track record building VoC, self-service, or knowledge management programs at scale
Hands-on experience leveraging automation, tooling, and AI to scale support operations and reduce manual effort
Strong program management skills across complex, cross-functional initiatives
Excellent communication and change management skills — comfortable going from frontline detail to exec narrative
Experience partnering with GTM, Product, and PMM teams in a fast-paced, technical environment
A customer-first approach grounded in Plaid's principles
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n\n\nThe Customer Operations team sits at the center of how we scale world-class customer experiences at Plaid. As the Customer Operations Leader, you'll own the strategy and execution of all global ops initiatives in a director level role — leading a team across product operations, customer experience engineering, technical enablement, and org development.\n\n\n\nAs Customer Operations Leader, you'll focus on scaling operations and enablement across the full customer lifecycle for our Customer Engineering organization, including Support, Technical Account Management, Sales Engineering and Professional Services. You'll be responsible for building our VoC programs as a strategic lever to drive insights from our frontline teams into product improvements and adoption strategies. You will build tooling and programs with measurable outcomes that remove friction for customers and empower our customers to serve themselves.\n\n\n\nResponsibilities\n\n - Hire, develop, and lead a high-performing Customer Ops team across Product Operations, Customer Experience Engineering and Technical Enablement\n\n - Own operations strategy and execution across the full customer lifecycle for Support, Technical Account Management, Sales Engineering and Professional Services\n\n - Build VoC programs that turn frontline insights into product improvements and adoption strategies\n\n - Partner with GTM, Product, and Product Marketing on product feedback loop, launch readiness and enablement\n\n - Build self-service tooling and programs with measurable outcomes that reduce customer friction\n\n - Own technical documentation and knowledge programs (internal and external) to improve content quality and self-servicability for customers\n\n - Establish and monitor key customer ops metrics and source-of-truth data to ensure accountability and growth\n\n\nQualifications\n\n - 8+ years in customer operations, support operations and/or product operations in a leadership role\n\n - Track record building VoC, self-service, or knowledge management programs at scale\n\n - Hands-on experience leveraging automation, tooling, and AI to scale support operations and reduce manual effort\n\n - Strong program management skills across complex, cross-functional initiatives\n\n - Excellent communication and change management skills — comfortable going from frontline detail to exec narrative\n\n - Experience partnering with GTM, Product, and PMM teams in a fast-paced, technical environment\n\n - A customer-first approach grounded in Plaid's principles\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"bda0f40d-5ac5-4ea4-aaab-3e5e013c0a26","title":"Product Manager, Fraud Data","department":"All Departments","team":"Product","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-06-23T19:07:22.153+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/bda0f40d-5ac5-4ea4-aaab-3e5e013c0a26","applyUrl":"https://jobs.ashbyhq.com/plaid/bda0f40d-5ac5-4ea4-aaab-3e5e013c0a26/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The Fraud team is building the largest network of trusted identities in the US. Our products span the full user lifecycle: Identity Verification and Monitor for onboarding and compliance, Layer for frictionless returning-user experiences, and Protect, our fraud intelligence platform, as the connective risk layer for all of it. Protect has more inbound demand than any product we have launched. The challenge is signal. We are building the data infrastructure that will make Protect the best fraud signal in financial services. This is a product role for someone who lives at the intersection of fraud expertise and data science. You will work directly with our data team to build and improve Protect's signal stack: the attributes, scores, and fraud vector intelligence that customers use to make real-time decisions. You need to understand fraud, know how to partner with data scientists as a peer, and be able to translate between what models need and what products should deliver.
Responsibilities:
Own the feature roadmap for Protect: what we build, how we validate it, and how we measure coverage and fill rates
Build and manage the labeling pipeline as a product, including customer retros, data partnerships, and the label feedback loop into model training
Define the product requirements for fraud vector scores, including signal selection, precision/recall targets, and customer-facing output design
Partner with data scientists and MLEs as a day-to-day collaborator, not just a requester. Translate between model needs and product requirements in both directions
Work with GTM and Protect PM on how attribute improvements and new scores translate into customer-facing value propositions.
Qualifications:
Required:
Real hands-on fraud prevention experience: fraud vectors, detection systems, risk signal evaluation. Not general fintech.
Direct experience collaborating with data scientists or ML engineers to ship data-driven products. You need to be able to talk to a DS about feature distributions, label quality, and model performance, not just read summaries.
Nice to have:
Experience at a fraud vendor (SentiLink, Sardine, Socure, Persona, Incode) or a fraud operations team at a large fintech or bank
Background with ML model inputs/outputs: feature engineering, offline evaluation, and moving from experimentation to production
Specialization in a specific fraud vector (ATO, synthetic identity, or first-party fraud)
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThe Fraud team is building the largest network of trusted identities in the US. Our products span the full user lifecycle: Identity Verification and Monitor for onboarding and compliance, Layer for frictionless returning-user experiences, and Protect, our fraud intelligence platform, as the connective risk layer for all of it. Protect has more inbound demand than any product we have launched. The challenge is signal. We are building the data infrastructure that will make Protect the best fraud signal in financial services. This is a product role for someone who lives at the intersection of fraud expertise and data science. You will work directly with our data team to build and improve Protect's signal stack: the attributes, scores, and fraud vector intelligence that customers use to make real-time decisions. You need to understand fraud, know how to partner with data scientists as a peer, and be able to translate between what models need and what products should deliver.\n\n\n\nResponsibilities:\n\n - Own the feature roadmap for Protect: what we build, how we validate it, and how we measure coverage and fill rates\n\n - Build and manage the labeling pipeline as a product, including customer retros, data partnerships, and the label feedback loop into model training\n\n - Define the product requirements for fraud vector scores, including signal selection, precision/recall targets, and customer-facing output design\n\n - Partner with data scientists and MLEs as a day-to-day collaborator, not just a requester. Translate between model needs and product requirements in both directions\n\n - Work with GTM and Protect PM on how attribute improvements and new scores translate into customer-facing value propositions.\n \n \n\nQualifications:\n\n - Required:\n \n - Real hands-on fraud prevention experience: fraud vectors, detection systems, risk signal evaluation. Not general fintech.\n \n - Direct experience collaborating with data scientists or ML engineers to ship data-driven products. You need to be able to talk to a DS about feature distributions, label quality, and model performance, not just read summaries.\n\n - Nice to have:\n \n - Experience at a fraud vendor (SentiLink, Sardine, Socure, Persona, Incode) or a fraud operations team at a large fintech or bank\n \n - Background with ML model inputs/outputs: feature engineering, offline evaluation, and moving from experimentation to production\n \n - Specialization in a specific fraud vector (ATO, synthetic identity, or first-party fraud)\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"c0f50489-44b5-4299-9ed3-6dd6a720277e","title":"Sales Engineer - Credit","department":"All Departments","team":"Customer Engineering Solutions","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Raleigh Office","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-04-27T21:51:18.324+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"08625","addressRegion":"New Jersey","streetAddress":"Remote","addressCountry":"United States","addressLocality":"Remote"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/c0f50489-44b5-4299-9ed3-6dd6a720277e","applyUrl":"https://jobs.ashbyhq.com/plaid/c0f50489-44b5-4299-9ed3-6dd6a720277e/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Sales Engineering unlocks and empowers prospects’ full potential on the Plaid Network. We bring product expertise and drive Revenue outcomes by being customer-obsessed technical advisors in the pre-sales process. You’ll work closely with our Enterprise Sales team as the technical lead during the pre-sales process. You will be responsible for partnering with Account Executives, proactively pushing deals forward by overcoming technical objections and building solutions around Plaid products. You will ensure a successful transition to the post-sale stage of the customer lifecycle and partner with account teams to drive adoption of new products by existing customers. You will be expected to have significant knowledge of the Fintech ecosystem and a deep understanding of how clients can best utilize Plaid.
Responsibilities
Serve as the technical lead for Enterprise accounts throughout the sales process
Partner with Account Executives to demonstrate to prospects how Plaid can best address their use cases and technical requirements. Specifically, to design solutions and share best practices throughout the sales process
Engage deeply with technical stakeholders in the pre-sales process to drive alignment and buy-in
Provide demonstrations, address technical questions, architect implementation solution(s) and handle RFP responses in a thorough and expedient manner
Take a hands-on role in POCs, where inquisitive and critical thinking is needed to identify, diagnose, and rectify any performance shortfalls
Constantly re-evaluate selling assets and process to enable more efficient/effective messaging to customers
Work with our engineering and product teams to translate prospect feedback into meaningful product insights
Collaborate with current SE team to up-level team knowledge and capabilities
Requirements
5-7+ years of customer facing experience selling to large enterprises
Familiarity with Identity Verification, stolen, synthetic, and first‑party fraud or Income Verification, Cash Flow Underwriting
Fluency in insights products and underlying statistical/ML models, translating analytical outputs into clear, actionable customer recommendations.
A strong sense of customer empathy
A background that combines business experience and technical acumen.
Strong communications skills with a confident and proactive approach to client management.
Consultative mindset with ability to translate technical choices into business value
Ability to quickly understand new technologies and complex concepts quickly
Knowledge of mobile and web application architecture specific to interfacing with API platforms
Willing and able to travel up to 25% of the time
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n\n\nSales Engineering unlocks and empowers prospects’ full potential on the Plaid Network. We bring product expertise and drive Revenue outcomes by being customer-obsessed technical advisors in the pre-sales process. You’ll work closely with our Enterprise Sales team as the technical lead during the pre-sales process. You will be responsible for partnering with Account Executives, proactively pushing deals forward by overcoming technical objections and building solutions around Plaid products. You will ensure a successful transition to the post-sale stage of the customer lifecycle and partner with account teams to drive adoption of new products by existing customers. You will be expected to have significant knowledge of the Fintech ecosystem and a deep understanding of how clients can best utilize Plaid.\n\n\n\nResponsibilities\n\n - Serve as the technical lead for Enterprise accounts throughout the sales process\n\n - Partner with Account Executives to demonstrate to prospects how Plaid can best address their use cases and technical requirements. Specifically, to design solutions and share best practices throughout the sales process\n\n - Engage deeply with technical stakeholders in the pre-sales process to drive alignment and buy-in\n\n - Provide demonstrations, address technical questions, architect implementation solution(s) and handle RFP responses in a thorough and expedient manner\n\n - Take a hands-on role in POCs, where inquisitive and critical thinking is needed to identify, diagnose, and rectify any performance shortfalls\n\n - Constantly re-evaluate selling assets and process to enable more efficient/effective messaging to customers\n\n - Work with our engineering and product teams to translate prospect feedback into meaningful product insights\n\n - Collaborate with current SE team to up-level team knowledge and capabilities\n \n \n\nRequirements\n\n - 5-7+ years of customer facing experience selling to large enterprises\n\n - Familiarity with Identity Verification, stolen, synthetic, and first‑party fraud or Income Verification, Cash Flow Underwriting\n\n - Fluency in insights products and underlying statistical/ML models, translating analytical outputs into clear, actionable customer recommendations.\n\n - A strong sense of customer empathy\n\n - A background that combines business experience and technical acumen.\n\n - Strong communications skills with a confident and proactive approach to client management.\n\n - Consultative mindset with ability to translate technical choices into business value\n\n - Ability to quickly understand new technologies and complex concepts quickly\n\n - Knowledge of mobile and web application architecture specific to interfacing with API platforms\n\n - Willing and able to travel up to 25% of the time \n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"c3c6e31f-567a-46c5-9c41-2ca07bad56bf","title":"Senior Security Analyst, Customer Assurance","department":"All Departments","team":"Security","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98101","addressRegion":"Washington","streetAddress":"TBD","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"Raleigh Office","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-06-30T22:07:50.385+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/c3c6e31f-567a-46c5-9c41-2ca07bad56bf","applyUrl":"https://jobs.ashbyhq.com/plaid/c3c6e31f-567a-46c5-9c41-2ca07bad56bf/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
About the Team:
The Security Governance, Risk, and Compliance (GRC) team is part of Plaid’s security organization, focused on enabling the business by proactively managing information security risks and maintaining effective controls.
Our mission is to reduce the likelihood and impact of security risks while operating a robust assurance program that builds trust with our customers, consumers, and data partners.
We partner closely across the company to ensure Plaid’s platform remains secure, resilient, and aligned with industry and regulatory expectations.
The Security Contracts workstream is a core part of our Security Assurance and Trust Enablement program — ensuring Plaid's contractual security obligations with customers and data partners are defensible, consistent, and never a bottleneck to deal velocity, all while building trust.
About the Role
You will own Plaid’s Security Contracts workstream end-to-end—the DRI for how security contract reviews get done, how fast they move, and how the program improves over time.
You will review security provisions in customer MSAs, DPAs, and security addenda, identify unacceptable clauses, and provide Legal and GTM with the actionable security feedback they need to move deals forward.
You will build the playbooks, processes, and program infrastructure that make the Security Contracts workstream scalable — so the team moves faster on every deal that follows.
You will use pattern analysis and data to proactively reduce deal friction over time, own program metrics and reporting, and operate as an AI power user to maximize throughput.
You will also support broader security trust enablement activities — responding to customer security questionnaires and joining external audit calls with customers and data partners — with the same rigor and responsiveness you bring to the contracts workstream.
Responsibilities
Lead Security Contract Reviews: Review security provisions in customer MSAs, DPAs, security addenda, and security exhibits — identifying unacceptable clauses, forming a clear security position, and providing Legal with actionable feedback they can take directly into negotiations. Your positions will give Legal and GTM a consistent, defensible security voice at the table and directly reduce deal cycle times.
Shape the Security Contract Review Strategy: Design and own the end-to-end program infrastructure — intake process, tiered SLAs, security positions runbooks, and handoff protocols with Legal and GTM. Your work will transform security reviews from an ad-hoc bottleneck into a predictable, scalable function that the business can rely on.
Drive Strategic Intelligence: Track security contract asks across deals, identify recurring patterns, and determine whether they reflect a gap in Plaid's program or a non-standard customer request. For identified gaps, assess feasibility and propose recommendations to leadership. For existing capabilities, codify them in the standard security addendum to eliminate future negotiation cycles.
Accelerate Deals: Join customer and data partner calls as Plaid's security subject matter expert — comfortable navigating the formality and pace of traditional financial institutions, building trust through patience and clear, collaborative communication. Your involvement will shorten security contract review cycles from weeks to days and directly unblock revenue.
Own Program Health: Define the KPIs, build the dashboards, and deliver regular reporting on program health to Security and GTM leadership. Your reporting will give leadership clear visibility into deal friction, SLA adherence, and where the program needs to improve.
Scale Through AI and Tooling: Build and scale AI-assisted workflows for security assurance, pattern analysis, and reporting — and share what works across the team. Your approach will set the standard for how the Security GRC team leverages AI to increase productivity.
Support Security Trust Activities: Respond to customer security questionnaires and support external audit calls with customers and data partners — serving as Plaid's security subject matter expert across all customer-facing assurance activities. Your involvement ensures Plaid presents a consistent, credible security posture across every customer touchpoint, not just at the contract stage.
Qualifications
Security contract review and negotiation:
Experience reviewing security provisions in MSAs, DPAs, and security addenda — and translating that expertise into clear positions Legal can take directly into negotiations.
Deep familiarity with common security clause types: e.g. incident notification windows, audit rights, encryption requirements, subprocessor obligations, data retention, and penetration testing provisions.
Ability to translate a company's security posture and risk appetite into clear, defensible contract positions and hold those positions through multiple negotiation cycles.
Experience representing a company's security program directly to customers and financial institution partners on calls — fielding questions about security controls, compliance posture, and contractual obligations.
Security Compliance and regulatory knowledge:
Working knowledge of SOC 2, ISO 27001, NIST CSF, PCI DSS, GLBA, GDPR/CCPA, NIST 800-53, etc.
Deep understanding of what \"standard\" security contract language looks like in fintech and banking agreements
Prior experience in fintech, payments, or financial services — you understand the security expectations of data partners and regulated entities, and know how to navigate those relationships with the patience and credibility they require.
Program design and operational maturity:
Experience building security trust enablement programs — designing intake processes, tiered SLAs, escalation paths, and runbooks, not just executing within existing ones.
Strong analytical skills: ability to identify patterns across a high volume of security contract asks, track pushback rates and cycle counts, and translate findings into process improvements.
Experience with metrics ownership: defining KPIs, building tracking infrastructure, and reporting on program health to cross-functional stakeholders.
Communication and cross-functional effectiveness:
Exceptional written and verbal communication skills — precise enough for Legal to use your positions to draft language, clear enough for a Sales rep to use in a customer call.
Experience working directly with Legal and GTM teams as a security subject matter expert.
Experience driving customer and data partner calls involving security.
AI fluency and tooling:
Demonstrated ability to build and scale AI-assisted workflows — applies AI tooling to Security Assurance activities like contract review, questionnaire completion, clause library maintenance, pattern analysis, and reporting to materially increase throughput.
Shares what works with the broader team; approaches AI as a force multiplier for the function, not just a personal productivity tool.
Nice to have:
Experience redlining security contract language directly, beyond providing advisory feedback.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n\n\nAbout the Team:\n\n - The Security Governance, Risk, and Compliance (GRC) team is part of Plaid’s security organization, focused on enabling the business by proactively managing information security risks and maintaining effective controls.\n\n - Our mission is to reduce the likelihood and impact of security risks while operating a robust assurance program that builds trust with our customers, consumers, and data partners.\n\n - We partner closely across the company to ensure Plaid’s platform remains secure, resilient, and aligned with industry and regulatory expectations.\n\n - The Security Contracts workstream is a core part of our Security Assurance and Trust Enablement program — ensuring Plaid's contractual security obligations with customers and data partners are defensible, consistent, and never a bottleneck to deal velocity, all while building trust.\n\n\n\nAbout the Role\n\n - You will own Plaid’s Security Contracts workstream end-to-end—the DRI for how security contract reviews get done, how fast they move, and how the program improves over time.\n\n - You will review security provisions in customer MSAs, DPAs, and security addenda, identify unacceptable clauses, and provide Legal and GTM with the actionable security feedback they need to move deals forward.\n\n - You will build the playbooks, processes, and program infrastructure that make the Security Contracts workstream scalable — so the team moves faster on every deal that follows.\n\n - You will use pattern analysis and data to proactively reduce deal friction over time, own program metrics and reporting, and operate as an AI power user to maximize throughput.\n\n - You will also support broader security trust enablement activities — responding to customer security questionnaires and joining external audit calls with customers and data partners — with the same rigor and responsiveness you bring to the contracts workstream.\n\n\n\nResponsibilities\n\n - Lead Security Contract Reviews: Review security provisions in customer MSAs, DPAs, security addenda, and security exhibits — identifying unacceptable clauses, forming a clear security position, and providing Legal with actionable feedback they can take directly into negotiations. Your positions will give Legal and GTM a consistent, defensible security voice at the table and directly reduce deal cycle times.\n\n - Shape the Security Contract Review Strategy: Design and own the end-to-end program infrastructure — intake process, tiered SLAs, security positions runbooks, and handoff protocols with Legal and GTM. Your work will transform security reviews from an ad-hoc bottleneck into a predictable, scalable function that the business can rely on.\n\n - Drive Strategic Intelligence: Track security contract asks across deals, identify recurring patterns, and determine whether they reflect a gap in Plaid's program or a non-standard customer request. For identified gaps, assess feasibility and propose recommendations to leadership. For existing capabilities, codify them in the standard security addendum to eliminate future negotiation cycles.\n\n - Accelerate Deals: Join customer and data partner calls as Plaid's security subject matter expert — comfortable navigating the formality and pace of traditional financial institutions, building trust through patience and clear, collaborative communication. Your involvement will shorten security contract review cycles from weeks to days and directly unblock revenue.\n\n - Own Program Health: Define the KPIs, build the dashboards, and deliver regular reporting on program health to Security and GTM leadership. Your reporting will give leadership clear visibility into deal friction, SLA adherence, and where the program needs to improve.\n\n - Scale Through AI and Tooling: Build and scale AI-assisted workflows for security assurance, pattern analysis, and reporting — and share what works across the team. Your approach will set the standard for how the Security GRC team leverages AI to increase productivity.\n\n - Support Security Trust Activities: Respond to customer security questionnaires and support external audit calls with customers and data partners — serving as Plaid's security subject matter expert across all customer-facing assurance activities. Your involvement ensures Plaid presents a consistent, credible security posture across every customer touchpoint, not just at the contract stage.\n \n \n\nQualifications\n\n - Security contract review and negotiation:\n \n - Experience reviewing security provisions in MSAs, DPAs, and security addenda — and translating that expertise into clear positions Legal can take directly into negotiations.\n \n - Deep familiarity with common security clause types: e.g. incident notification windows, audit rights, encryption requirements, subprocessor obligations, data retention, and penetration testing provisions.\n \n - Ability to translate a company's security posture and risk appetite into clear, defensible contract positions and hold those positions through multiple negotiation cycles.\n \n - Experience representing a company's security program directly to customers and financial institution partners on calls — fielding questions about security controls, compliance posture, and contractual obligations.\n\n - Security Compliance and regulatory knowledge:\n \n - Working knowledge of SOC 2, ISO 27001, NIST CSF, PCI DSS, GLBA, GDPR/CCPA, NIST 800-53, etc.\n \n - Deep understanding of what \"standard\" security contract language looks like in fintech and banking agreements\n \n - Prior experience in fintech, payments, or financial services — you understand the security expectations of data partners and regulated entities, and know how to navigate those relationships with the patience and credibility they require.\n\n - Program design and operational maturity:\n \n - Experience building security trust enablement programs — designing intake processes, tiered SLAs, escalation paths, and runbooks, not just executing within existing ones.\n \n - Strong analytical skills: ability to identify patterns across a high volume of security contract asks, track pushback rates and cycle counts, and translate findings into process improvements.\n \n - Experience with metrics ownership: defining KPIs, building tracking infrastructure, and reporting on program health to cross-functional stakeholders.\n\n - Communication and cross-functional effectiveness:\n \n - Exceptional written and verbal communication skills — precise enough for Legal to use your positions to draft language, clear enough for a Sales rep to use in a customer call.\n \n - Experience working directly with Legal and GTM teams as a security subject matter expert.\n \n - Experience driving customer and data partner calls involving security.\n\n\n\n - AI fluency and tooling:\n \n - Demonstrated ability to build and scale AI-assisted workflows — applies AI tooling to Security Assurance activities like contract review, questionnaire completion, clause library maintenance, pattern analysis, and reporting to materially increase throughput.\n \n - Shares what works with the broader team; approaches AI as a force multiplier for the function, not just a personal productivity tool.\n\nNice to have:\n\n - Experience redlining security contract language directly, beyond providing advisory feedback.\n\n \n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"c5b20de5-48c4-47c6-bd53-4798178e078f","title":"Senior Software Engineer, Backend ","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"Seattle Office","secondaryLocations":[],"publishedAt":"2026-05-04T19:52:14.149+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"98101","addressRegion":"Washington","streetAddress":"TBD","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/c5b20de5-48c4-47c6-bd53-4798178e078f","applyUrl":"https://jobs.ashbyhq.com/plaid/c5b20de5-48c4-47c6-bd53-4798178e078f/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Software Engineer, you will design and build the systems that power how millions of people connect to their finances. You will work across the stack, from reliable backend services and APIs to intuitive applications that bring those systems to life. You will collaborate with engineers, product managers, and designers to ship products that make financial services more accessible and transparent. At Plaid, engineers take ownership early, grow quickly, and see their work reach millions of users.
Responsibilities:
Design & Development: Build and maintain backend services with a focus on performance, reliability and scalability.
Collaboration: Work closely with product managers and other stakeholders to define and implement new features that meet product and customer needs.
Code Quality: Write clean, maintainable and efficient code.
Testing & Debugging: Develop automated tests to ensure the quality and reliability of the codebase. Troubleshoot and resolve issues.
Engage in hands-on coding and architectural design, setting and maintaining high technical standards for a high performing team.
Grow the team via mentorship and leadership, reviewing technical documents and code changes.
Qualifications:
5+ years of experience with extensive experience in software engineering with a proven track record of shipping successful projects.
Experience with MySQL or other relational databases.
Experience working with microservices.
Excellent coding, testing, and system design skills.
Prior experience with cross functional collaboration, communication and project management skills.
Demonstrated leadership skills and the ability to mentor and guide junior engineers.
Ability to work with operations, product, design, and data science.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nPlaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Software Engineer, you will design and build the systems that power how millions of people connect to their finances. You will work across the stack, from reliable backend services and APIs to intuitive applications that bring those systems to life. You will collaborate with engineers, product managers, and designers to ship products that make financial services more accessible and transparent. At Plaid, engineers take ownership early, grow quickly, and see their work reach millions of users.\n\nResponsibilities:\n\n - Design & Development: Build and maintain backend services with a focus on performance, reliability and scalability.\n\n - Collaboration: Work closely with product managers and other stakeholders to define and implement new features that meet product and customer needs.\n\n - Code Quality: Write clean, maintainable and efficient code.\n\n - Testing & Debugging: Develop automated tests to ensure the quality and reliability of the codebase. Troubleshoot and resolve issues.\n\n - Engage in hands-on coding and architectural design, setting and maintaining high technical standards for a high performing team.\n\n - Grow the team via mentorship and leadership, reviewing technical documents and code changes.\n\nQualifications:\n\n - 5+ years of experience with extensive experience in software engineering with a proven track record of shipping successful projects.\n\n - Experience with MySQL or other relational databases.\n\n - Experience working with microservices.\n\n - Excellent coding, testing, and system design skills.\n\n - Prior experience with cross functional collaboration, communication and project management skills.\n\n - Demonstrated leadership skills and the ability to mentor and guide junior engineers.\n\n - Ability to work with operations, product, design, and data science.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"ca8c19ad-2be8-4d4f-96af-e0a37ff76fb8","title":"AI Marketing Technologist Lead","department":"All Departments","team":"Growth Marketing","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-05-29T01:38:00.081+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/ca8c19ad-2be8-4d4f-96af-e0a37ff76fb8","applyUrl":"https://jobs.ashbyhq.com/plaid/ca8c19ad-2be8-4d4f-96af-e0a37ff76fb8/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The Marketing Operations (Ops) Team at Plaid builds the essential foundation that enables the Marketing function to operate efficiently, scale sustainably, and align with the company’s strategic goals. We focus on people, technology and process to drive operational excellence and optimize marketing performance.
Our team is focused on creating and executing impactful marketing strategies that resonate with our target audiences, drive sustainable growth through high-quality pipeline generation, and enhance marketing efficiency. By integrating innovative technologies, we strive for seamless workflows and data-driven decision-making. We also continuously strengthen the foundation of a high-performing marketing organization, ensuring that processes and systems are in place to support long-term success.
Responsibilities:
Own the strategy and execution for integrating AI into marketing workflows, identifying high-impact opportunities to improve efficiency, scalability, and performance.
Design, build, and deploy AI-powered agents and automations that support marketing workflows.
Evaluate emerging AI tools and technologies, staying current on industry trends and translating new capabilities into practical marketing applications.
Partner cross-functionally across Marketing, BI, GTM Ops, and Web Engineering teams to implement and scale AI-enabled workflows and drive adoption.
Lead change management efforts by training teams, evolving workflows, and helping employees transition from manual execution to managing AI-assisted systems.
Partner with stakeholders on optimizing the marketing technology ecosystem, including AI tooling, APIs, data flows, Salesforce integrations, BI tooling, and marketing automation infrastructure.
Operates with a strong builder mentality, driving 0-to-1 development of scalable, secure, and automated marketing systems that improve operational velocity and reduce manual work.
Requirements:
Bachelor’s degree in Marketing, Business, Information Systems, Computer Science, or a related field (or equivalent practical experience).
Hands-on experience designing and deploying AI-powered workflows, agentic systems, or marketing AI agents that improve operational efficiency and scalability.
Demonstrated success driving transformational change within an organization, including influencing teams to adopt new technologies, workflows, or operating models.
Strong experience working with LLMs, prompt engineering, AI automation platforms, and emerging AI technologies.
Deep understanding of marketing operations and experience with marketing automation platforms, including campaign creation, workflow management, testing, and optimization.
Proficiency with SQL, Tableau, and other BI/data visualization tools, with the ability to analyze large datasets and translate insights into actionable recommendations.
Strong analytical and systems-thinking mindset, with the ability to identify inefficiencies, solve complex operational problems, and design scalable solutions.
Excellent cross-functional communication and stakeholder management skills, with the ability to influence and collaborate across Marketing, Operations, BI, and Engineering teams.
Highly organized and execution-oriented, with strong attention to detail and the ability to manage multiple initiatives simultaneously in fast-paced environments.
Comfortable operating in ambiguity and rapid change, with a proactive, builder-oriented mindset and a strong drive for continuous improvement.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThe Marketing Operations (Ops) Team at Plaid builds the essential foundation that enables the Marketing function to operate efficiently, scale sustainably, and align with the company’s strategic goals. We focus on people, technology and process to drive operational excellence and optimize marketing performance.\n\nOur team is focused on creating and executing impactful marketing strategies that resonate with our target audiences, drive sustainable growth through high-quality pipeline generation, and enhance marketing efficiency. By integrating innovative technologies, we strive for seamless workflows and data-driven decision-making. We also continuously strengthen the foundation of a high-performing marketing organization, ensuring that processes and systems are in place to support long-term success.\n\n\n\nResponsibilities:\n\n - Own the strategy and execution for integrating AI into marketing workflows, identifying high-impact opportunities to improve efficiency, scalability, and performance.\n\n - Design, build, and deploy AI-powered agents and automations that support marketing workflows.\n\n - Evaluate emerging AI tools and technologies, staying current on industry trends and translating new capabilities into practical marketing applications.\n\n - Partner cross-functionally across Marketing, BI, GTM Ops, and Web Engineering teams to implement and scale AI-enabled workflows and drive adoption.\n\n - Lead change management efforts by training teams, evolving workflows, and helping employees transition from manual execution to managing AI-assisted systems.\n\n - Partner with stakeholders on optimizing the marketing technology ecosystem, including AI tooling, APIs, data flows, Salesforce integrations, BI tooling, and marketing automation infrastructure.\n\n - Operates with a strong builder mentality, driving 0-to-1 development of scalable, secure, and automated marketing systems that improve operational velocity and reduce manual work.\n\nRequirements:\n\n - Bachelor’s degree in Marketing, Business, Information Systems, Computer Science, or a related field (or equivalent practical experience).\n\n - Hands-on experience designing and deploying AI-powered workflows, agentic systems, or marketing AI agents that improve operational efficiency and scalability.\n\n - Demonstrated success driving transformational change within an organization, including influencing teams to adopt new technologies, workflows, or operating models.\n\n - Strong experience working with LLMs, prompt engineering, AI automation platforms, and emerging AI technologies.\n\n - Deep understanding of marketing operations and experience with marketing automation platforms, including campaign creation, workflow management, testing, and optimization.\n\n - Proficiency with SQL, Tableau, and other BI/data visualization tools, with the ability to analyze large datasets and translate insights into actionable recommendations.\n\n - Strong analytical and systems-thinking mindset, with the ability to identify inefficiencies, solve complex operational problems, and design scalable solutions.\n\n - Excellent cross-functional communication and stakeholder management skills, with the ability to influence and collaborate across Marketing, Operations, BI, and Engineering teams.\n\n - Highly organized and execution-oriented, with strong attention to detail and the ability to manage multiple initiatives simultaneously in fast-paced environments.\n\n - Comfortable operating in ambiguity and rapid change, with a proactive, builder-oriented mindset and a strong drive for continuous improvement.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"ce3b3add-47d9-402d-a31d-16ffd1d0adb4","title":"Senior Data Engineer - Data Engineering","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98101","addressRegion":"Washington","streetAddress":"TBD","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-03-20T20:11:25.716+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/ce3b3add-47d9-402d-a31d-16ffd1d0adb4","applyUrl":"https://jobs.ashbyhq.com/plaid/ce3b3add-47d9-402d-a31d-16ffd1d0adb4/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Making data-driven decisions is key to Plaid's culture. To support that, we need to scale our data systems while maintaining correct and complete data. We provide golden datasets and tooling to teams across engineering, product, and business and help them explore our data quickly and safely to get the data insights they need, which ultimately helps Plaid serve our customers more effectively. In addition, Plaid will not be successful if we can't move quickly. We build the data systems and tools that enable everyone at Plaid to be data-driven, making analytics easy, obvious, and proactive across the company.
Data Engineers heavily leverage SQL and Python to build data workflows that integrate with our Golang applications. We use tools like DBT, Airflow, Redshift, Atlan, and Retool to orchestrate data pipelines and define workflows. We work with engineers, product managers, business intelligence, data analysts, and many other teams to build Plaid's data strategy and a data-first mindset.
You will be in a high impact role that will directly enable business leaders to make faster and more informed business judgements based on the datasets you build. You will have the opportunity to carve out the ownership and scope of internal datasets and visualizations across Plaid which is a currently unowned area that we intend to take over and build SLAs on. You will have the opportunity to learn best practices and up-level your technical skills from our strong DE team and from the broader Data Platform team. You will collaborate with and have strong and cross functional partnerships with literally all teams at Plaid from Engineering to Product to Marketing/Finance etc.
Responsibilities
Understanding different aspects of the Plaid product and strategy to inform golden dataset choices, design and data usage principles.
Have data quality and performance top of mind while designing datasetsLeading key data engineering projects that drive collaboration across the company.
Advocating for adopting industry tools and practices at the right time.
Owning core SQL and python data pipelines that power our data lake and data warehouse.
Well-documented data with defined dataset quality, uptime, and usefulness.
Qualifications
4+ years of dedicated data engineering experience, solving complex data pipelines issues at scale.
You’ve have experience building data models and data pipelines on top of large datasets (in the order of 500TB to petabytes)
You value SQL as a flexible and extensible tool, and are comfortable with modern SQL data orchestration tools like DBT, Mode, and Airflow.
You have experience working with different performant warehouses and data lakes; Redshift, Snowflake, Databricks.
You have experience building and maintaining batch and realtime pipelines using technologies like Spark, Kafka.
You appreciate the importance of schema design, and can evolve an analytics schema on top of unstructured data.
You are excited to try out new technologies. You like to produce proof-of-concepts that balance technical advancement and user experience and adoption.
You like to get deep in the weeds to manage, deploy, and improve low level data infrastructure.
You are empathetic working with stakeholders. You listen to them, ask the right questions, and collaboratively come up with the best solutions for their needs while balancing infra and business needs.
You are a champion for data privacy and integrity, and always act in the best interest of consumers.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nMaking data-driven decisions is key to Plaid's culture. To support that, we need to scale our data systems while maintaining correct and complete data. We provide golden datasets and tooling to teams across engineering, product, and business and help them explore our data quickly and safely to get the data insights they need, which ultimately helps Plaid serve our customers more effectively. In addition, Plaid will not be successful if we can't move quickly. We build the data systems and tools that enable everyone at Plaid to be data-driven, making analytics easy, obvious, and proactive across the company.\n\nData Engineers heavily leverage SQL and Python to build data workflows that integrate with our Golang applications. We use tools like DBT, Airflow, Redshift, Atlan, and Retool to orchestrate data pipelines and define workflows. We work with engineers, product managers, business intelligence, data analysts, and many other teams to build Plaid's data strategy and a data-first mindset.\n\nYou will be in a high impact role that will directly enable business leaders to make faster and more informed business judgements based on the datasets you build. You will have the opportunity to carve out the ownership and scope of internal datasets and visualizations across Plaid which is a currently unowned area that we intend to take over and build SLAs on. You will have the opportunity to learn best practices and up-level your technical skills from our strong DE team and from the broader Data Platform team. You will collaborate with and have strong and cross functional partnerships with literally all teams at Plaid from Engineering to Product to Marketing/Finance etc.\n\n\n\nResponsibilities\n\n - Understanding different aspects of the Plaid product and strategy to inform golden dataset choices, design and data usage principles.\n\n - Have data quality and performance top of mind while designing datasetsLeading key data engineering projects that drive collaboration across the company.\n\n - Advocating for adopting industry tools and practices at the right time.\n\n - Owning core SQL and python data pipelines that power our data lake and data warehouse.\n\n - Well-documented data with defined dataset quality, uptime, and usefulness.\n\n\n\nQualifications\n\n - 4+ years of dedicated data engineering experience, solving complex data pipelines issues at scale.\n\n - You’ve have experience building data models and data pipelines on top of large datasets (in the order of 500TB to petabytes)\n\n - You value SQL as a flexible and extensible tool, and are comfortable with modern SQL data orchestration tools like DBT, Mode, and Airflow.\n\n - You have experience working with different performant warehouses and data lakes; Redshift, Snowflake, Databricks.\n\n - You have experience building and maintaining batch and realtime pipelines using technologies like Spark, Kafka.\n\n - You appreciate the importance of schema design, and can evolve an analytics schema on top of unstructured data.\n\n - You are excited to try out new technologies. You like to produce proof-of-concepts that balance technical advancement and user experience and adoption.\n\n - You like to get deep in the weeds to manage, deploy, and improve low level data infrastructure.\n\n - You are empathetic working with stakeholders. You listen to them, ask the right questions, and collaboratively come up with the best solutions for their needs while balancing infra and business needs.\n\n - You are a champion for data privacy and integrity, and always act in the best interest of consumers.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"dab31ae8-1e25-4b63-8008-d6930ff72369","title":"Staff Machine Learning Engineer (Research Scientist) - DFAI","department":"All Departments","team":"Data","employmentType":"FullTime","location":"DEU","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98101","addressRegion":"Washington","streetAddress":"TBD","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-05-26T23:47:12.752+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"10117","streetAddress":"Remote","addressCountry":"Germany","addressLocality":"Remote"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/dab31ae8-1e25-4b63-8008-d6930ff72369","applyUrl":"https://jobs.ashbyhq.com/plaid/dab31ae8-1e25-4b63-8008-d6930ff72369/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
We are the Data Foundation & AI team within Plaid’s Data organization. Our mission is to build the shared ML and AI infrastructure that powers intelligent capabilities across Plaid’s product suite. We develop the foundational systems, models, and data assets that transform Plaid’s unique financial network data into scalable, general-purpose representations that teams across the company can leverage. Our work spans the full ML lifecycle — from large-scale data curation and model pretraining to production serving, evaluation, and monitoring. As part of the team, you’ll work at the intersection of machine learning infrastructure, applied AI, and distributed systems, helping establish the core AI platform that enables innovation across Plaid.
As a Staff Machine Learning Engineer, you will lead the technical strategy and development of Plaid’s foundation models, driving key decisions across pretraining objectives, model architecture, and fine-tuning approaches that power a wide range of downstream product applications. You will serve as the technical lead for the full machine learning lifecycle, overseeing everything from data curation and experimentation to production deployment, feature management, and observability. In this role, you will establish rigorous evaluation frameworks to measure model performance across diverse use cases and build scalable, repeatable pipelines that translate research into production impact. You will also partner closely with teams across the organization to define how products integrate with and adapt foundation models, enabling reusable ML infrastructure and reducing duplicated modeling efforts. As a senior technical leader, you will mentor engineers across experience levels, elevate engineering and experimentation standards, and communicate technical advancements both internally and externally as a representative of Plaid’s AI and machine learning capabilities.
Responsibilities:
Owning the end-to-end technical strategy for a foundation model built on one of the world's richest financial datasets, from pretraining architecture to production serving.
Doing research that ships: driving decisions from experimentation through production systems that serve real customers and power multiple product teams.
Working across the full ML stack, including pretraining objectives, architecture design, distributed training, serving infrastructure, monitoring, and cross-team integration.
Setting technical direction and mentoring a high-caliber team, with your work amplifying the capabilities of engineers and product teams across Plaid.
Helping hundreds of millions of consumers achieve greater financial freedom through the ML capabilities you build and ship.
Qualifications:
MS: 7–12+ years of industry experience with a demonstrated track record of technical leadership and production delivery.
PhD: 5–9+ years of industry experience with evidence of technical leadership (tech lead, principal/staff-equivalent roles) and end-to-end production ownership.
Prior technical leadership experience (tech lead, principal, or staff) with demonstrated cross-team influence and mentorship.
Deep expertise in Transformers/LLMs/Foundation Models, including large-scale training or domain adaptation.
End-to-end production ownership; proven track record shipping models through training, serving, monitoring, and iteration in live environments.
Distributed training experience and strong Python + software engineering fundamentals at a staff level.
Ability to drive technical alignment across teams: setting standards, defining integration patterns, and influencing beyond your immediate scope.
Fintech / financial data domain experience - Nice to have
External publications or open-source contributions - Nice to have
Experience defining ML platform capabilities (serving infra, feature stores) used across multiple teams. - Nice to have
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nWe are the Data Foundation & AI team within Plaid’s Data organization. Our mission is to build the shared ML and AI infrastructure that powers intelligent capabilities across Plaid’s product suite. We develop the foundational systems, models, and data assets that transform Plaid’s unique financial network data into scalable, general-purpose representations that teams across the company can leverage. Our work spans the full ML lifecycle — from large-scale data curation and model pretraining to production serving, evaluation, and monitoring. As part of the team, you’ll work at the intersection of machine learning infrastructure, applied AI, and distributed systems, helping establish the core AI platform that enables innovation across Plaid.\n\n\nAs a Staff Machine Learning Engineer, you will lead the technical strategy and development of Plaid’s foundation models, driving key decisions across pretraining objectives, model architecture, and fine-tuning approaches that power a wide range of downstream product applications. You will serve as the technical lead for the full machine learning lifecycle, overseeing everything from data curation and experimentation to production deployment, feature management, and observability. In this role, you will establish rigorous evaluation frameworks to measure model performance across diverse use cases and build scalable, repeatable pipelines that translate research into production impact. You will also partner closely with teams across the organization to define how products integrate with and adapt foundation models, enabling reusable ML infrastructure and reducing duplicated modeling efforts. As a senior technical leader, you will mentor engineers across experience levels, elevate engineering and experimentation standards, and communicate technical advancements both internally and externally as a representative of Plaid’s AI and machine learning capabilities.\n\nResponsibilities:\n\n - Owning the end-to-end technical strategy for a foundation model built on one of the world's richest financial datasets, from pretraining architecture to production serving.\n\n - Doing research that ships: driving decisions from experimentation through production systems that serve real customers and power multiple product teams.\n\n - Working across the full ML stack, including pretraining objectives, architecture design, distributed training, serving infrastructure, monitoring, and cross-team integration.\n\n - Setting technical direction and mentoring a high-caliber team, with your work amplifying the capabilities of engineers and product teams across Plaid.\n\n - Helping hundreds of millions of consumers achieve greater financial freedom through the ML capabilities you build and ship.\n\nQualifications:\n\n - MS: 7–12+ years of industry experience with a demonstrated track record of technical leadership and production delivery.\n\n - PhD: 5–9+ years of industry experience with evidence of technical leadership (tech lead, principal/staff-equivalent roles) and end-to-end production ownership.\n\n - Prior technical leadership experience (tech lead, principal, or staff) with demonstrated cross-team influence and mentorship.\n\n - Deep expertise in Transformers/LLMs/Foundation Models, including large-scale training or domain adaptation.\n\n - End-to-end production ownership; proven track record shipping models through training, serving, monitoring, and iteration in live environments.\n\n - Distributed training experience and strong Python + software engineering fundamentals at a staff level.\n\n - Ability to drive technical alignment across teams: setting standards, defining integration patterns, and influencing beyond your immediate scope.\n\n - Fintech / financial data domain experience - Nice to have\n\n - External publications or open-source contributions - Nice to have\n\n - Experience defining ML platform capabilities (serving infra, feature stores) used across multiple teams. - Nice to have\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"deb08e02-522a-4b2f-8ed1-5dc5d61ef7bd","title":"Strategic Partnerships - Credit and Lending","department":"All Departments","team":"Partnerships","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"Remote","addressCountry":"United States","addressLocality":"Remote"}}}],"publishedAt":"2026-03-30T22:18:21.945+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/deb08e02-522a-4b2f-8ed1-5dc5d61ef7bd","applyUrl":"https://jobs.ashbyhq.com/plaid/deb08e02-522a-4b2f-8ed1-5dc5d61ef7bd/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid’s Partnerships team unlocks “one to many” relationships and product partnerships with technology platforms to allow more customers and consumers to benefit from Plaid’s solutions. This role will focus specifically on partnerships that unlock new markets and scale new use cases alongside our Credit Team.
Our Credit Team is building the future of lending by making cash flow data as ubiquitous and trusted as traditional credit data. Our mission is to expand access to more affordable credit by empowering lenders with real-time financial data that improves risk assessment and decision-making at scale.
In this role, you’ll be the partnerships leader driving forward mutually beneficial partnerships for companies looking to use Plaid across to lending & credit lifecycle, from income verification to cash flow underwriting. You’ll be responsible for the entire sales process from identifying high priority target partners, to forming early relationships, to negotiating and closing complex deals, to upselling existing partners. You’ll work directly with internal and external stakeholders across functions - from product to legal to engineering - to unlock mutually beneficial partnerships.
Responsibilities
Market Strategy. Own and drive assessments of new target markets in the credit/lending industry and identify high propensity partnership targets. Lead targeting strategy by employing outbound, marketing, sales strategy alongside product and marketing counterparts.
Deal Execution: Own all aspects of the partner deal cycle (strategy, prospecting, discovery, alignment, negotiation, execution) with support from our cross-functional teams (product, implementation, commercial, legal).
Partner Growth: Elevate our partner relationships through key milestones – from completed integration to “first customer live” to scaling. Collaborate with teams such as product and implementation to enable continued growth.
Qualifications
10+ years of overall work experience, with 8+ years business development, strategic partnerships, product partnerships or strategic sales experience in a dynamic high-growth environment.
Experience working in the credit / lending industry and excitement around driving innovation in financial services.
Proven ability to close and grow large partner relationships (>$1M+ ARR).
Strong communicator and internal relationship builder, who can collaborate cross-functionally (e.g., with our product and technical teams) on complex topics.
Strategic mindset to build a holistic partner program in addition to individual partner relationships.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nPlaid’s Partnerships team unlocks “one to many” relationships and product partnerships with technology platforms to allow more customers and consumers to benefit from Plaid’s solutions. This role will focus specifically on partnerships that unlock new markets and scale new use cases alongside our Credit Team. \n\nOur Credit Team is building the future of lending by making cash flow data as ubiquitous and trusted as traditional credit data. Our mission is to expand access to more affordable credit by empowering lenders with real-time financial data that improves risk assessment and decision-making at scale.\n\nIn this role, you’ll be the partnerships leader driving forward mutually beneficial partnerships for companies looking to use Plaid across to lending & credit lifecycle, from income verification to cash flow underwriting. You’ll be responsible for the entire sales process from identifying high priority target partners, to forming early relationships, to negotiating and closing complex deals, to upselling existing partners. You’ll work directly with internal and external stakeholders across functions - from product to legal to engineering - to unlock mutually beneficial partnerships.\n\nResponsibilities\n\n - Market Strategy. Own and drive assessments of new target markets in the credit/lending industry and identify high propensity partnership targets. Lead targeting strategy by employing outbound, marketing, sales strategy alongside product and marketing counterparts.\n\n - Deal Execution: Own all aspects of the partner deal cycle (strategy, prospecting, discovery, alignment, negotiation, execution) with support from our cross-functional teams (product, implementation, commercial, legal).\n\n - Partner Growth: Elevate our partner relationships through key milestones – from completed integration to “first customer live” to scaling. Collaborate with teams such as product and implementation to enable continued growth.\n\nQualifications\n\n - 10+ years of overall work experience, with 8+ years business development, strategic partnerships, product partnerships or strategic sales experience in a dynamic high-growth environment. \n\n - Experience working in the credit / lending industry and excitement around driving innovation in financial services.\n\n - Proven ability to close and grow large partner relationships (>$1M+ ARR).\n\n - Strong communicator and internal relationship builder, who can collaborate cross-functionally (e.g., with our product and technical teams) on complex topics.\n\n - Strategic mindset to build a holistic partner program in addition to individual partner relationships.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"dfe0f4e7-1c44-447a-82a7-aa2733b134ad","title":"Senior Software Engineer - Product Security","department":"All Departments","team":"Security","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98101","addressRegion":"Washington","streetAddress":"TBD","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-07-10T17:04:47.826+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/dfe0f4e7-1c44-447a-82a7-aa2733b134ad","applyUrl":"https://jobs.ashbyhq.com/plaid/dfe0f4e7-1c44-447a-82a7-aa2733b134ad/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The Product Security team is responsible for managing the security processes, policies and controls to secure Plaid’s developer and consumer facing products.The product security team is focused on areas like Application Security, Vulnerability Management, Secure Development Lifecycle, Penetration Testing and Cloud Security. We build the services and components that protect Plaid’s products. We move security \"left\" by engineering common libraries, modules, and workflows that make the secure path the easiest path for all Plaid engineers.
Plaid is looking for a Product Security Engineer who is a builder to join our Product Security team.
Unlike traditional Product security roles, this position is for a Senior software engineer who wants to solve security challenges at scale by designing and building production-grade services, libraries, and frameworks. Our goal is to make the \"secure path\" the only path for Plaid developers.
The Role
You will lead, design and develop security capabilities to manage vulnerabilities lifecycle and automate workflows to reduce KTLO toil.
You will own, maintain, and build Plaid’s VM Orchestration service and build solutions to eliminate the entire vulnerability classes.
You will also partner with product and engineering teams to architect and build security controls to make our products even more secure.
You will consult with product engineers to ensure Plaid services meet security standards.
You will help educate and support other engineering teams to improve security in their own products and services.
You will assist with Plaid’s incident response and security awareness programs.
You will collaborate with other security platform members and build necessary engineering solutions to meet their needs.
Responsibilities
Build the secure engineering foundations that secure the future of digital finance.
Develop maintainable and secure software to enhance Plaid's security posture and create paved roads for developers for easy and default integration of security controls.
Design, develop, and maintain security-critical services and components.
Develop internal tooling to automate vulnerability detection, dependency management, and remediation workflows within the CI/CD pipeline.
Replace manual security gates with engineered solutions that allow product teams to ship faster and more securely.
Communicate effectively with managers and team members regarding project deliverables and progress.
Design and implement technical solutions that align with the evolving needs of the business.
Proactively identify and address security vulnerabilities in products and services.
Actively participate in incident response and security awareness initiatives.
Qualifications
5 + years of professional experience building and scaling production services
Ability to architect and build software systems to meet security, privacy, usability, scalability and cost requirements.
While these experience and characteristics are not prerequisites, candidates who possess them would be well-suited for the role:
Experience building systems or services related to vulnerability management, data encryption, key management, secret management, user authentication, service authentication, authorization systems, and security policy enforcement.
Experience designing distributed systems and microservices with a focus on performance and reliability.
Familiarity with modern cloud infrastructure (AWS, Kubernetes, Terraform) and how to integrate security controls into them.
A passion for creating tools and libraries that other engineers love to use..
Passionate about educating others on security and privacy.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThe Product Security team is responsible for managing the security processes, policies and controls to secure Plaid’s developer and consumer facing products.The product security team is focused on areas like Application Security, Vulnerability Management, Secure Development Lifecycle, Penetration Testing and Cloud Security. We build the services and components that protect Plaid’s products. We move security \"left\" by engineering common libraries, modules, and workflows that make the secure path the easiest path for all Plaid engineers.\n\nPlaid is looking for a Product Security Engineer who is a builder to join our Product Security team.\n\nUnlike traditional Product security roles, this position is for a Senior software engineer who wants to solve security challenges at scale by designing and building production-grade services, libraries, and frameworks. Our goal is to make the \"secure path\" the only path for Plaid developers.\n\nThe Role\n\n - You will lead, design and develop security capabilities to manage vulnerabilities lifecycle and automate workflows to reduce KTLO toil.\n\n - You will own, maintain, and build Plaid’s VM Orchestration service and build solutions to eliminate the entire vulnerability classes.\n\n - You will also partner with product and engineering teams to architect and build security controls to make our products even more secure.\n\n - You will consult with product engineers to ensure Plaid services meet security standards.\n\n - You will help educate and support other engineering teams to improve security in their own products and services.\n\n - You will assist with Plaid’s incident response and security awareness programs.\n\n - You will collaborate with other security platform members and build necessary engineering solutions to meet their needs.\n\nResponsibilities\n\n - Build the secure engineering foundations that secure the future of digital finance.\n\n - Develop maintainable and secure software to enhance Plaid's security posture and create paved roads for developers for easy and default integration of security controls.\n\n - Design, develop, and maintain security-critical services and components.\n\n - Develop internal tooling to automate vulnerability detection, dependency management, and remediation workflows within the CI/CD pipeline.\n\n - Replace manual security gates with engineered solutions that allow product teams to ship faster and more securely.\n\n - Communicate effectively with managers and team members regarding project deliverables and progress.\n\n - Design and implement technical solutions that align with the evolving needs of the business.\n\n - Proactively identify and address security vulnerabilities in products and services.\n\n - Actively participate in incident response and security awareness initiatives.\n\nQualifications\n\n - 5 + years of professional experience building and scaling production services\n\n - Ability to architect and build software systems to meet security, privacy, usability, scalability and cost requirements.\n\nWhile these experience and characteristics are not prerequisites, candidates who possess them would be well-suited for the role:\n\n - Experience building systems or services related to vulnerability management, data encryption, key management, secret management, user authentication, service authentication, authorization systems, and security policy enforcement.\n\n - Experience designing distributed systems and microservices with a focus on performance and reliability.\n\n - Familiarity with modern cloud infrastructure (AWS, Kubernetes, Terraform) and how to integrate security controls into them.\n\n - A passion for creating tools and libraries that other engineers love to use..\n\n - Passionate about educating others on security and privacy.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"e07ca600-5185-4871-85ff-4997540b1781","title":"Staff Product Manager, Risk Platform","department":"All Departments","team":"Product","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-06-30T18:52:11.535+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/e07ca600-5185-4871-85ff-4997540b1781","applyUrl":"https://jobs.ashbyhq.com/plaid/e07ca600-5185-4871-85ff-4997540b1781/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Team:
We protect the integrity of Plaid's network and authentication surfaces. We keep bad actors, synthetic and stolen identities, and low-quality data-partner traffic off the platform so that the millions of connections Plaid powers stay trustworthy. We build Plaid's internal risk platform: detection, scoring, and real-time decisioning and we're the foundation every other Plaid product depends on
Role:
You own Plaid's internal network-health and risk platform — how we detect, score, and act on risky traffic across our 10,000+ data-partner integrations. You set the roadmap, define the block/step-up/allow decisioning framework, and partner directly with the Data Science and MLE and operations team to sharpen detection precision. This is a platform PM role: your customer is the network itself, and your output is a measurably safer, higher-quality data supply.
Responsibilities:
Define and prioritize the DS/MLE roadmap for network-health detection — articulate model investment needs, own precision/recall tradeoff decisions, and translate model outputs into real-time product actions.
Build and own the data-driven framework for real-time block-vs-allow decisions, balancing network quality against customer and commercial impact.
Aggregate requirements across risk engineering, fraud & abuse operations, and data partners into a single prioritized roadmap.
Define how to measure Network Health
You define and own the team’s OKRs (risky-traffic detection/step-up; ATO reduction, Authentication correctness).
Define and recommend Plaid’s risk-versus-conversion posture, partnering with company leadership to set clear, data-backed thresholds for when to allow, step up, or block traffic.
Get hands-on with data: run light investigations yourself, pull signals, and ground product decisions in evidence — this PM doesn't wait for an analyst to tell them what's happening.
Span multiple risk problem categories simultaneously: data-partner supply risk, authentication risk/correctness, and AQO — owning one coherent roadmap across all three.
Qualifications:
6+ years in product management, ideally on internal risk, trust & safety, fraud, or identity platforms.
Hands-on technical depth: detection signals, precision/recall tradeoffs, light data analysis/investigation.
Experience building ML based products / insights
Proven partnership with Data Science / MLE teams on risk models.
Experience with risk decisioning, KYC, synthetic/stolen-identity detection, or ATO.
Clear product requirements; strong cross-functional alignment.
[nice to have] Experience in a sophisticated internal risk org at a large fintech/bank/marketplace.
[nice to have] Former risk analyst / DS / investigator who moved into PM; familiarity with bank data / open finance.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nTeam:\nWe protect the integrity of Plaid's network and authentication surfaces. We keep bad actors, synthetic and stolen identities, and low-quality data-partner traffic off the platform so that the millions of connections Plaid powers stay trustworthy. We build Plaid's internal risk platform: detection, scoring, and real-time decisioning and we're the foundation every other Plaid product depends on\n\nRole:\nYou own Plaid's internal network-health and risk platform — how we detect, score, and act on risky traffic across our 10,000+ data-partner integrations. You set the roadmap, define the block/step-up/allow decisioning framework, and partner directly with the Data Science and MLE and operations team to sharpen detection precision. This is a platform PM role: your customer is the network itself, and your output is a measurably safer, higher-quality data supply.\n\nResponsibilities:\n\n - Define and prioritize the DS/MLE roadmap for network-health detection — articulate model investment needs, own precision/recall tradeoff decisions, and translate model outputs into real-time product actions.\n\n - Build and own the data-driven framework for real-time block-vs-allow decisions, balancing network quality against customer and commercial impact.\n\n - Aggregate requirements across risk engineering, fraud & abuse operations, and data partners into a single prioritized roadmap.\n\n - Define how to measure Network Health\n\n - You define and own the team’s OKRs (risky-traffic detection/step-up; ATO reduction, Authentication correctness).\n\n - Define and recommend Plaid’s risk-versus-conversion posture, partnering with company leadership to set clear, data-backed thresholds for when to allow, step up, or block traffic.\n\n - Get hands-on with data: run light investigations yourself, pull signals, and ground product decisions in evidence — this PM doesn't wait for an analyst to tell them what's happening.\n\n - Span multiple risk problem categories simultaneously: data-partner supply risk, authentication risk/correctness, and AQO — owning one coherent roadmap across all three.\n\n\n\nQualifications:\n\n - 6+ years in product management, ideally on internal risk, trust & safety, fraud, or identity platforms.\n\n - Hands-on technical depth: detection signals, precision/recall tradeoffs, light data analysis/investigation.\n\n - Experience building ML based products / insights\n\n - Proven partnership with Data Science / MLE teams on risk models.\n\n - Experience with risk decisioning, KYC, synthetic/stolen-identity detection, or ATO.\n\n - Clear product requirements; strong cross-functional alignment.\n\n - [nice to have] Experience in a sophisticated internal risk org at a large fintech/bank/marketplace.\n\n - [nice to have] Former risk analyst / DS / investigator who moved into PM; familiarity with bank data / open finance.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"e35c2e39-0977-42ce-8f3c-fb6e22b874a6","title":"Senior Product Security Engineer","department":"All Departments","team":"Security","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-04-08T20:12:33.817+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/e35c2e39-0977-42ce-8f3c-fb6e22b874a6","applyUrl":"https://jobs.ashbyhq.com/plaid/e35c2e39-0977-42ce-8f3c-fb6e22b874a6/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The mission of Plaid's Product Security Team is “Improve our customer’s trust by assuring secure development and delivery of products and services, minimizing risk to the ecosystem, and preventing security incidents.”
The Product Security team is responsible for managing the security processes, policies and controls to secure Plaid’s developer and consumer facing products. The product security team is focused on areas like Application Security, Vulnerability Management, Secure Development Lifecycle, Penetration Testing and Cloud Security.
As an Experienced Product Security Engineer at Plaid, you'll be a trusted advisor, collaborating closely with engineering and product teams to ensure security is a cornerstone of every product. You'll partner with leadership to shape product strategy, advocate for strong security controls, and influence future product iterations. By leveraging your deep industry knowledge, you'll lead the charge in implementing secure architecture and design principles, ensuring early detection and prevention of vulnerabilities. Your expertise in security assessments and penetration testing will help identify and mitigate potential threats, while your mentorship and training efforts will foster a security-conscious culture. By owning specific areas of Plaid's product portfolio, you'll provide expert guidance and minimize risks, ultimately strengthening Plaid's security posture.
This role is perfect for you if:
You thrive in a collaborative environment, working alongside product, engineering, and security teams.
Your passion lies in designing secure solutions and building robust security programs.
You possess a deep understanding of security best practices and industry trends.
You have a knack for translating complex technical concepts into actionable strategies.
You enjoy developing and mentoring others, fostering a strong security culture.
Join us, and be part of the future where security is the cornerstone of everything we build!
Collaborate with engineering and product teams to integrate security into the product lifecycle, from inception to deployment, ensuring that security is a core consideration in all design and development decisions.
Conduct Threat Modeling and Risk Assessments from the early stages of the product development lifecycle to identify, assess, and prioritize security risks, enabling proactive mitigation strategies.
Perform rigorous security testing and reviews for new features being built in the assigned area to uncover and address security weaknesses.
Lead incident response efforts, investigate root causes, and implement corrective actions to minimize impact and prevent future occurrences.
Foster a Security-Conscious Culture by educating and empowering engineering and product teams through training, awareness campaigns, and mentorship, cultivating a strong security mindset.
5+ years of proven experience in product and application security concepts, including API, web, and mobile app security.
Ability to communicate complex security concepts to technical and non-technical audiences, including senior leadership.
Expertise in conducting comprehensive threat modeling and risk assessments to identify and mitigate vulnerabilities.
Proficiency in secure SDLC practices, application security testing tools (SAST, DAST, Burp Suite), container security (Docker, Kubernetes), and cloud security.
Proven ability to thrive in fast-paced environments and excel in ambiguous situations.
Knowledge and experience in securing AI/ML based products.
Experience with the risk management associated with financial technology companies.
Experience with red teaming or penetration testing.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThe mission of Plaid's Product Security Team is “Improve our customer’s trust by assuring secure development and delivery of products and services, minimizing risk to the ecosystem, and preventing security incidents.”\n\nThe Product Security team is responsible for managing the security processes, policies and controls to secure Plaid’s developer and consumer facing products. The product security team is focused on areas like Application Security, Vulnerability Management, Secure Development Lifecycle, Penetration Testing and Cloud Security.\n\nAs an Experienced Product Security Engineer at Plaid, you'll be a trusted advisor, collaborating closely with engineering and product teams to ensure security is a cornerstone of every product. You'll partner with leadership to shape product strategy, advocate for strong security controls, and influence future product iterations. By leveraging your deep industry knowledge, you'll lead the charge in implementing secure architecture and design principles, ensuring early detection and prevention of vulnerabilities. Your expertise in security assessments and penetration testing will help identify and mitigate potential threats, while your mentorship and training efforts will foster a security-conscious culture. By owning specific areas of Plaid's product portfolio, you'll provide expert guidance and minimize risks, ultimately strengthening Plaid's security posture.\n\nThis role is perfect for you if:\n\n - You thrive in a collaborative environment, working alongside product, engineering, and security teams.\n\n - Your passion lies in designing secure solutions and building robust security programs.\n\n - You possess a deep understanding of security best practices and industry trends.\n\n - You have a knack for translating complex technical concepts into actionable strategies.\n\n - You enjoy developing and mentoring others, fostering a strong security culture.\n\nJoin us, and be part of the future where security is the cornerstone of everything we build!\n\n\n\nRESPONSIBILITIES\n\n - Collaborate with engineering and product teams to integrate security into the product lifecycle, from inception to deployment, ensuring that security is a core consideration in all design and development decisions.\n\n - Conduct Threat Modeling and Risk Assessments from the early stages of the product development lifecycle to identify, assess, and prioritize security risks, enabling proactive mitigation strategies.\n\n - Perform rigorous security testing and reviews for new features being built in the assigned area to uncover and address security weaknesses.\n\n - Lead incident response efforts, investigate root causes, and implement corrective actions to minimize impact and prevent future occurrences.\n\n - Foster a Security-Conscious Culture by educating and empowering engineering and product teams through training, awareness campaigns, and mentorship, cultivating a strong security mindset.\n\n\n\nQUALIFICATIONS\n\n - 5+ years of proven experience in product and application security concepts, including API, web, and mobile app security.\n\n - Ability to communicate complex security concepts to technical and non-technical audiences, including senior leadership.\n\n - Expertise in conducting comprehensive threat modeling and risk assessments to identify and mitigate vulnerabilities.\n\n - Proficiency in secure SDLC practices, application security testing tools (SAST, DAST, Burp Suite), container security (Docker, Kubernetes), and cloud security.\n\n - Proven ability to thrive in fast-paced environments and excel in ambiguous situations.\n\n\nNICE TO HAVE\n\n - Knowledge and experience in securing AI/ML based products.\n\n - Experience with the risk management associated with financial technology companies.\n\n - Experience with red teaming or penetration testing.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"e446e2ba-87bd-4eda-8b49-3fed3cd29245","title":"New Business Associate - Inbound","department":"All Departments","team":"New Business","employmentType":"FullTime","location":"Raleigh Office","secondaryLocations":[{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-07-13T16:43:48.006+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/e446e2ba-87bd-4eda-8b49-3fed3cd29245","applyUrl":"https://jobs.ashbyhq.com/plaid/e446e2ba-87bd-4eda-8b49-3fed3cd29245/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Our sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company in financial services can benefit from better financial technology, and that many industries that don't currently consider themselves to be FinTech actually are.
You'll be the one helping us achieve this vision. As a New Business Associate, you'll manage inbound leads and be the first point of contact for most new companies we work with. You'll handle the entire opportunity qualification cycle and work closely with marketing, sales, and business operations to drive successful progress towards our revenue acquisition goals. The ideal candidate is customer centric, goal-oriented, a collaborative team player, and excited to work in a fast-paced environment.
Responsibilities
Manage inbound leads and own outreach to new companies, serving as the primary point of contact for new customers
Help new developers get started with Plaid and answer questions about our products
Identify the most promising developers and verticals to help us grow
Work with our product and engineering teams to integrate customer and product feedback
Collaborate closely with growth marketing to provide feedback and strategize on new content campaigns
Qualifications
Exceptional communication and interpersonal skills
Interest in financial services and technical products, a desire to get more technical and the ability to learn the ins and outs of Plaid's APIs
Strong problem-solving abilities and a customer-centric mindset
A positive attitude, resilience, and a passion for continuous learning
Excellent time-management skills, can prioritize tasks appropriately, and work to streamline processes
Strong problem-solving abilities and a customer-centric mindset
This role is not eligible for visa sponsorship.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nOur sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company in financial services can benefit from better financial technology, and that many industries that don't currently consider themselves to be FinTech actually are.\n\n \n\nYou'll be the one helping us achieve this vision. As a New Business Associate, you'll manage inbound leads and be the first point of contact for most new companies we work with. You'll handle the entire opportunity qualification cycle and work closely with marketing, sales, and business operations to drive successful progress towards our revenue acquisition goals. The ideal candidate is customer centric, goal-oriented, a collaborative team player, and excited to work in a fast-paced environment.\n\nResponsibilities\n\n - Manage inbound leads and own outreach to new companies, serving as the primary point of contact for new customers\n\n - Help new developers get started with Plaid and answer questions about our products\n\n - Identify the most promising developers and verticals to help us grow\n\n - Work with our product and engineering teams to integrate customer and product feedback\n\n - Collaborate closely with growth marketing to provide feedback and strategize on new content campaigns\n\nQualifications\n\n - Exceptional communication and interpersonal skills\n\n - Interest in financial services and technical products, a desire to get more technical and the ability to learn the ins and outs of Plaid's APIs\n\n - Strong problem-solving abilities and a customer-centric mindset\n\n - A positive attitude, resilience, and a passion for continuous learning\n\n - Excellent time-management skills, can prioritize tasks appropriately, and work to streamline processes\n\n - Strong problem-solving abilities and a customer-centric mindset\n\nThis role is not eligible for visa sponsorship.\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"e66e197d-b845-40d8-bc85-4239619a2ce6","title":"Technical Account Manager - Territory - Partnerships","department":"All Departments","team":"Customer Engineering Solutions","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-06-16T20:10:33.668+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/e66e197d-b845-40d8-bc85-4239619a2ce6","applyUrl":"https://jobs.ashbyhq.com/plaid/e66e197d-b845-40d8-bc85-4239619a2ce6/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The Technical Account Management function at Plaid is a team of individuals passionate about helping customers connect their technical goals and challenges with Plaid solutions. We play a crucial role in a customer's success by providing technical guidance to enable growth, expansion, and deeper customer relationships. Our goal is to ensure every customer becomes a lifelong Plaid champion and advocate.
As a Territory TAM you will collaborate with Partner Account Managers who will surface partner requests based on technical needs. From there you will drive the technical engagement, acting as an expert resource to assist customers with integration reviews, troubleshooting, and technical best practices to help them maximize their use of Plaid products. You will play a crucial role in enabling customer success at scale.
Responsibilities:
Work with Partners across segments to provide technical guidance and support through a variety of channels including email and phone, ensuring they’re getting the most out of their integration with Plaid
Manage inbound requests to assist customers with a variety of technical needs including integration reviews, solutions consulting/best practices, and troubleshooting to help them optimize their use of Plaid
Act as a technical expert on Plaid’s products, ensuring customers receive clear and actionable guidance
Work closely with Partner Account Managers to address customer inquiries, aligning on the right level of technical support
Maintain a strong understanding of Plaid’s API, system architecture, and product offerings to deliver accurate technical guidance
Ensure a seamless customer experience by efficiently handling multiple inbound requests and resolving technical roadblocks
Ability to prioritize large volume of account requests based on impact and manage time efficiently
Partner with internal teams, including Support, Engineering, and Product, to escalate and resolve complex technical issues as needed
Requirements:
5+ years of experience in a client-facing and technology-focused role where business experience and technical acumen was combined. Experience working in a Partnerships function is strongly preferred
Strong ability to translate complex technical concepts into clear, actionable recommendations for both technical and non-technical audiences
Strong understanding of APIs, system infrastructure, and troubleshooting methodologies
Experience working in a fast-paced, customer-facing environment with a high volume of inbound requests
Strong project management and prioritization skills, with the ability to handle multiple technical inquiries simultaneously
A customer-first mindset with a passion for solving technical challenges efficiently
Ability to work cross-functionally to ensure customers receive the best possible experience
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n\n\nThe Technical Account Management function at Plaid is a team of individuals passionate about helping customers connect their technical goals and challenges with Plaid solutions. We play a crucial role in a customer's success by providing technical guidance to enable growth, expansion, and deeper customer relationships. Our goal is to ensure every customer becomes a lifelong Plaid champion and advocate.\n\nAs a Territory TAM you will collaborate with Partner Account Managers who will surface partner requests based on technical needs. From there you will drive the technical engagement, acting as an expert resource to assist customers with integration reviews, troubleshooting, and technical best practices to help them maximize their use of Plaid products. You will play a crucial role in enabling customer success at scale.\n\nResponsibilities:\n\n - Work with Partners across segments to provide technical guidance and support through a variety of channels including email and phone, ensuring they’re getting the most out of their integration with Plaid\n\n - Manage inbound requests to assist customers with a variety of technical needs including integration reviews, solutions consulting/best practices, and troubleshooting to help them optimize their use of Plaid\n\n - Act as a technical expert on Plaid’s products, ensuring customers receive clear and actionable guidance\n\n - Work closely with Partner Account Managers to address customer inquiries, aligning on the right level of technical support\n\n - Maintain a strong understanding of Plaid’s API, system architecture, and product offerings to deliver accurate technical guidance\n\n - Ensure a seamless customer experience by efficiently handling multiple inbound requests and resolving technical roadblocks\n\n - Ability to prioritize large volume of account requests based on impact and manage time efficiently\n\n - Partner with internal teams, including Support, Engineering, and Product, to escalate and resolve complex technical issues as needed\n\nRequirements:\n\n - 5+ years of experience in a client-facing and technology-focused role where business experience and technical acumen was combined. Experience working in a Partnerships function is strongly preferred\n\n - Strong ability to translate complex technical concepts into clear, actionable recommendations for both technical and non-technical audiences\n\n - Strong understanding of APIs, system infrastructure, and troubleshooting methodologies\n\n - Experience working in a fast-paced, customer-facing environment with a high volume of inbound requests\n\n - Strong project management and prioritization skills, with the ability to handle multiple technical inquiries simultaneously\n\n - A customer-first mindset with a passion for solving technical challenges efficiently\n\n - Ability to work cross-functionally to ensure customers receive the best possible experience\n\n \n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"ea30ff3f-327b-4030-9283-3d4763a84820","title":"Engineering Manager - Security","department":"All Departments","team":"Security","employmentType":"FullTime","location":"Seattle Office","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-04-06T19:09:51.320+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"98101","addressRegion":"Washington","streetAddress":"TBD","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/ea30ff3f-327b-4030-9283-3d4763a84820","applyUrl":"https://jobs.ashbyhq.com/plaid/ea30ff3f-327b-4030-9283-3d4763a84820/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
We build the security foundation that every engineer at Plaid depends on. The Security Engineering team is responsible for building, scaling, and evolving the core security infrastructure that enables Plaid's product engineering teams to ship securely and at speed. We own the secure paved roads across encryption, authN/authZ, CI/CD, data, and network security surfaces, abstracting away security complexity so developers can build at velocity with confidence. Our mission is simple: make the secure path the easy path for every engineer at Plaid.
As the Engineering Manager for Security Engineering, you will lead a team of security engineers building and operating the foundational capabilities that underpin secure development across Plaid. You will partner closely with the CISO and cross-functional engineering leaders to define and drive the roadmap for our platform capabilities, while ensuring our paved roads are reliable, well-adopted, and continuously maturing. You're a technically credible leader who earns the trust of your engineers by going deep, and earns the trust of the business by translating complex security tradeoffs into pragmatic, risk-based decisions that align with Plaid's product goals.
Responsibilities:
Lead, mentor, and grow a team of security engineers, fostering a high-performance, collaborative, and psychologically safe team culture
Own the technical roadmap and strategic direction for Plaid's core security capabilities across encryption, authN/authZ, CI/CD, data, and network security surfaces to secure Plaid’s AI and MCP ecosystem (internal and external MCP integrations).
Partner with product and platform engineering teams to deeply understand their needs, and deliver self-service security infrastructure that scales across teams at varying levels of security maturity.
Partner with Data Foundation and AI teams to build secure paved roads for agentic identities and workflows (AI agents, MCP clients, service identities)
Drive measurable improvement in secure-by-default adoption across Plaid's engineering organization, leading with influence rather than authority
Make pragmatic, risk-based security decisions and tradeoffs that are consistent with product roadmaps and business objectives
Represent the team's work and security posture clearly to Staff-level leaders including the CISO, CTO, and COO
Actively build team stability and strong team dynamics, playing a significant role in hiring, onboarding, growing, and retaining security engineering talent
Qualifications:
8–14 years of overall software engineering experience, with ~6+ years of that in engineering management roles
Strong technical background in software engineering, with the ability to understand, evaluate, and guide work on auth systems, encryption, identity/access services, and related security domains in an AWS and K8s environment
Experience managing engineers in a security, platform, or infrastructure context
Experience designing and securing AI/ML/Agentic platforms (tool-calling, MCPs, and service identities)
Familiarity with AI security and governance risks and control designs that preserve developer velocity.
Proven track record building scalable platform capabilities and paved roads used broadly across a product focused engineering organization
Ability to architect security capabilities and controls with developer experience principles in mind
Strong cross-functional relationship-building skills, operating effectively as both a technical advisor and a delivery partner to product engineering teams
High-empathy communication skills, with the ability to represent technical work to senior leadership
Internal customer focus, with the ability to drive security maturity gains through influence rather than authority
Experience at a fintech or high-technology organization adjacent to payments or financial services
Hands-on experience building user and service authN/authZ capabilities, encryption/secrets management services, or internal identity management capabilities at scale at an AWS and K8s environment
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n\n\nWe build the security foundation that every engineer at Plaid depends on. The Security Engineering team is responsible for building, scaling, and evolving the core security infrastructure that enables Plaid's product engineering teams to ship securely and at speed. We own the secure paved roads across encryption, authN/authZ, CI/CD, data, and network security surfaces, abstracting away security complexity so developers can build at velocity with confidence. Our mission is simple: make the secure path the easy path for every engineer at Plaid.\n\n \n\nAs the Engineering Manager for Security Engineering, you will lead a team of security engineers building and operating the foundational capabilities that underpin secure development across Plaid. You will partner closely with the CISO and cross-functional engineering leaders to define and drive the roadmap for our platform capabilities, while ensuring our paved roads are reliable, well-adopted, and continuously maturing. You're a technically credible leader who earns the trust of your engineers by going deep, and earns the trust of the business by translating complex security tradeoffs into pragmatic, risk-based decisions that align with Plaid's product goals.\n\nResponsibilities:\n\n - Lead, mentor, and grow a team of security engineers, fostering a high-performance, collaborative, and psychologically safe team culture\n\n - Own the technical roadmap and strategic direction for Plaid's core security capabilities across encryption, authN/authZ, CI/CD, data, and network security surfaces to secure Plaid’s AI and MCP ecosystem (internal and external MCP integrations).\n\n - Partner with product and platform engineering teams to deeply understand their needs, and deliver self-service security infrastructure that scales across teams at varying levels of security maturity.\n\n - Partner with Data Foundation and AI teams to build secure paved roads for agentic identities and workflows (AI agents, MCP clients, service identities)\n\n - Drive measurable improvement in secure-by-default adoption across Plaid's engineering organization, leading with influence rather than authority\n\n - Make pragmatic, risk-based security decisions and tradeoffs that are consistent with product roadmaps and business objectives\n\n - Represent the team's work and security posture clearly to Staff-level leaders including the CISO, CTO, and COO\n\n - Actively build team stability and strong team dynamics, playing a significant role in hiring, onboarding, growing, and retaining security engineering talent\n\nQualifications:\n\n - 8–14 years of overall software engineering experience, with ~6+ years of that in engineering management roles\n\n - Strong technical background in software engineering, with the ability to understand, evaluate, and guide work on auth systems, encryption, identity/access services, and related security domains in an AWS and K8s environment\n\n - Experience managing engineers in a security, platform, or infrastructure context\n\n - Experience designing and securing AI/ML/Agentic platforms (tool-calling, MCPs, and service identities)\n\n - Familiarity with AI security and governance risks and control designs that preserve developer velocity.\n\n - Proven track record building scalable platform capabilities and paved roads used broadly across a product focused engineering organization\n\n - Ability to architect security capabilities and controls with developer experience principles in mind\n\n - Strong cross-functional relationship-building skills, operating effectively as both a technical advisor and a delivery partner to product engineering teams\n\n - High-empathy communication skills, with the ability to represent technical work to senior leadership\n\n - Internal customer focus, with the ability to drive security maturity gains through influence rather than authority\n\n - Experience at a fintech or high-technology organization adjacent to payments or financial services\n\n - Hands-on experience building user and service authN/authZ capabilities, encryption/secrets management services, or internal identity management capabilities at scale at an AWS and K8s environment\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"eb3935c3-3d4c-42f7-9159-c2aa6528ea5e","title":"Commercial Counsel","department":"All Departments","team":"Legal","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-06-03T16:16:40.352+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/eb3935c3-3d4c-42f7-9159-c2aa6528ea5e","applyUrl":"https://jobs.ashbyhq.com/plaid/eb3935c3-3d4c-42f7-9159-c2aa6528ea5e/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
We help enable Plaid’s goals by drafting and negotiating all varieties of Plaid commercial agreements, including sell-side/go-to-market (GTM), buy-side (procurement), product partnerships, and consumer data access. We advise our business partners on commercial strategies and narratives regarding core and insight products, with a goal of accelerating revenue creation while appropriately addressing and mitigating legal and business risks.
Responsibilities
Review and negotiate revenue-generating agreements, including our Master Services Agreement (MSA) and its associated product-specific terms and commercial-focused order forms.
Be a principal Legal partner to business stakeholders of all levels regarding the practical contours of their commercial transactions.
Help our team continue to evolve our processes, templates, and strategies relative to changing industry and regulatory standards and expectations.
Independently negotiate and close significant GTM deals with sophisticated Enterprise and large Fintech clients, including on counterparty paper.
Develop and maintain a strong understanding of Plaid’s products and privacy positions, particularly in relation to evolving industry and regulatory expectations.
Build deep relationships with key business and legal stakeholders, fostering open lines of feedback.
Required Skills
Juris Doctorate
Law firm and/or in-house legal experience drafting and negotiating technology-focused services agreements involving sensitive data and fast-paced stakeholders.
Excellent communication and relationship-building skills.
Strong organization, task management, and process-focused approach.
Preferred Skills
Experience supporting a large sales organization on revenue-generating agreements.
Experience with customers who are in regulated industries (e.g., public sector; healthcare)
Fluency in negotiating with sophisticated enterprise and regulated financial institution customers.
Both in-house and law firm experience.
Experience with complex (e.g., high value, sophisticated parties, emerging technologies, sensitive data) technology transactions on counterparty paper.
Strong understanding of state and federal data privacy laws and industry standards.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nWe help enable Plaid’s goals by drafting and negotiating all varieties of Plaid commercial agreements, including sell-side/go-to-market (GTM), buy-side (procurement), product partnerships, and consumer data access. We advise our business partners on commercial strategies and narratives regarding core and insight products, with a goal of accelerating revenue creation while appropriately addressing and mitigating legal and business risks.\n\n\n\nResponsibilities\n\n - Review and negotiate revenue-generating agreements, including our Master Services Agreement (MSA) and its associated product-specific terms and commercial-focused order forms.\n\n - Be a principal Legal partner to business stakeholders of all levels regarding the practical contours of their commercial transactions.\n\n - Help our team continue to evolve our processes, templates, and strategies relative to changing industry and regulatory standards and expectations.\n\n - Independently negotiate and close significant GTM deals with sophisticated Enterprise and large Fintech clients, including on counterparty paper.\n\n - Develop and maintain a strong understanding of Plaid’s products and privacy positions, particularly in relation to evolving industry and regulatory expectations.\n\n - Build deep relationships with key business and legal stakeholders, fostering open lines of feedback.\n\n\n\nRequired Skills\n\n - Juris Doctorate\n\n - Law firm and/or in-house legal experience drafting and negotiating technology-focused services agreements involving sensitive data and fast-paced stakeholders.\n\n - Excellent communication and relationship-building skills.\n\n - Strong organization, task management, and process-focused approach.\n\n\n\nPreferred Skills\n\n - Experience supporting a large sales organization on revenue-generating agreements.\n\n - Experience with customers who are in regulated industries (e.g., public sector; healthcare)\n\n - Fluency in negotiating with sophisticated enterprise and regulated financial institution customers.\n\n - Both in-house and law firm experience.\n\n - Experience with complex (e.g., high value, sophisticated parties, emerging technologies, sensitive data) technology transactions on counterparty paper.\n\n - Strong understanding of state and federal data privacy laws and industry standards.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"ecc50d24-e303-480d-85d7-3041c1508cfe","title":"Software Engineer, Full Stack ","department":"All Departments","team":"Engineering","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-05-04T19:49:32.837+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/ecc50d24-e303-480d-85d7-3041c1508cfe","applyUrl":"https://jobs.ashbyhq.com/plaid/ecc50d24-e303-480d-85d7-3041c1508cfe/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Fullstack Software Engineer, you will design and build the systems and experiences that power how millions of people connect to their finances.
You will work across the stack, building scalable backend services and APIs while also crafting intuitive, high-quality frontend experiences that bring those systems to life. This role is ideal for engineers who enjoy switching between backend problem-solving and frontend user experience work, and who are excited to grow their impact across both.
You will collaborate closely with product managers, designers, and other engineers to ship products that are reliable, secure, and delightful to use. At Plaid, engineers take ownership early, contribute to architectural decisions, and see their work reach millions of users.
Responsibilities:
Design & Development: Design, develop and maintain both frontend and backend components
Majority Backend Focus (60-70%): Develop APIs and services, focusing on scalability, security and performance.
Frontend Focus (30-40%): Build delightful experiences using modern JavaScript frameworks and libraries.
Collaboration: Work closely with product managers, product designers and other stakeholders to define and implement new features that meet product and customer needs.
Code Quality: Write clean, maintainable and efficient code.
Testing & Debugging: Develop automated tests to ensure the quality and reliability of the codebase. Troubleshoot and resolve issues.
Qualifications:
2-4 years of experience in full-stack development.
Working knowledge of HTML, CSS, Javascript and modern frameworks and libraries.
Working knowledge of one or more programming languages such as Python, Java, Go, or Node.js.
Experience MySQL or other relational databases.
Experience working with microservices
Experience with API design.
Excellent coding and testing skills.
High ownership. You are excited to roll up your sleeves and figure things out that don’t have precedent at Plaid.
Customer empathy. You want to be face to face with customers to understand their needs and design Investments products together.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nPlaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Fullstack Software Engineer, you will design and build the systems and experiences that power how millions of people connect to their finances.\n\n \n\nYou will work across the stack, building scalable backend services and APIs while also crafting intuitive, high-quality frontend experiences that bring those systems to life. This role is ideal for engineers who enjoy switching between backend problem-solving and frontend user experience work, and who are excited to grow their impact across both.\n\n \n\nYou will collaborate closely with product managers, designers, and other engineers to ship products that are reliable, secure, and delightful to use. At Plaid, engineers take ownership early, contribute to architectural decisions, and see their work reach millions of users.\n\n\n\nResponsibilities:\n\n - Design & Development: Design, develop and maintain both frontend and backend components\n\n - Majority Backend Focus (60-70%): Develop APIs and services, focusing on scalability, security and performance.\n\n - Frontend Focus (30-40%): Build delightful experiences using modern JavaScript frameworks and libraries.\n\n - Collaboration: Work closely with product managers, product designers and other stakeholders to define and implement new features that meet product and customer needs.\n\n - Code Quality: Write clean, maintainable and efficient code.\n\n - Testing & Debugging: Develop automated tests to ensure the quality and reliability of the codebase. Troubleshoot and resolve issues.\n\nQualifications:\n\n - 2-4 years of experience in full-stack development.\n\n - Working knowledge of HTML, CSS, Javascript and modern frameworks and libraries.\n\n - Working knowledge of one or more programming languages such as Python, Java, Go, or Node.js.\n\n - Experience MySQL or other relational databases.\n\n - Experience working with microservices\n\n - Experience with API design.\n\n - Excellent coding and testing skills.\n\n - High ownership. You are excited to roll up your sleeves and figure things out that don’t have precedent at Plaid.\n\n - Customer empathy. You want to be face to face with customers to understand their needs and design Investments products together.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"ecfa7ea5-8849-4666-9bed-8fe9f57f20cf","title":"Senior Product Manager - Consumer","department":"All Departments","team":"Product","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-06-05T19:49:42.174+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/ecfa7ea5-8849-4666-9bed-8fe9f57f20cf","applyUrl":"https://jobs.ashbyhq.com/plaid/ecfa7ea5-8849-4666-9bed-8fe9f57f20cf/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid’s Consumer team owns all of Plaid’s consumer facing surfaces. This includes Link, Plaid’s flagship product, which has been used by over half of all US adults to share their information safely and securely with financial applications. Link drives the vast majority of Plaid’s revenue. We’re also working on some exciting, 0-1 consumer initiatives. Both areas are top business priorities.
As part of Plaid’s first Consumer team, you will lead product development and execution within a startup-like environment at Plaid.
Responsibilities
Define an ambitious vision / roadmap, sign up for quarterly / half year goals, and partner with the cross-functional team to hit them
Drive prioritization and execution (build, measure, iterate)
Identify opportunities through consumer feedback and staying close to our data / dashboards
Partner with cross-functional team (design, research, data science, legal, and compliance) to do all of the above
Qualifications
You have successfully launched large consumer facing features driving meaningful outcomes at B2C companies
You start with the consumer problem and have held a high bar for consumer experience
You naturally gravitate towards using data to make strategic decisions
You have communicated complex concepts succinctly for broad audiences to drive decisions
You have driven roadmap and prioritization exercises and driven clear impact through your decisions
You thrive in a culture of high ownership, velocity, and throughput, and speak your mind regardless of level
You have a track record of scrappily developing clear perspectives in areas of ambiguity
Nice to have
Experience building anti-fraud or ML-driven products
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nPlaid’s Consumer team owns all of Plaid’s consumer facing surfaces. This includes Link, Plaid’s flagship product, which has been used by over half of all US adults to share their information safely and securely with financial applications. Link drives the vast majority of Plaid’s revenue. We’re also working on some exciting, 0-1 consumer initiatives. Both areas are top business priorities.\n\nAs part of Plaid’s first Consumer team, you will lead product development and execution within a startup-like environment at Plaid.\n\n\n\nResponsibilities\n\n - Define an ambitious vision / roadmap, sign up for quarterly / half year goals, and partner with the cross-functional team to hit them\n\n - Drive prioritization and execution (build, measure, iterate)\n\n - Identify opportunities through consumer feedback and staying close to our data / dashboards\n\n - Partner with cross-functional team (design, research, data science, legal, and compliance) to do all of the above\n\n\n\nQualifications\n\n - You have successfully launched large consumer facing features driving meaningful outcomes at B2C companies\n\n - You start with the consumer problem and have held a high bar for consumer experience\n\n - You naturally gravitate towards using data to make strategic decisions\n\n - You have communicated complex concepts succinctly for broad audiences to drive decisions\n\n - You have driven roadmap and prioritization exercises and driven clear impact through your decisions\n\n - You thrive in a culture of high ownership, velocity, and throughput, and speak your mind regardless of level\n\n - You have a track record of scrappily developing clear perspectives in areas of ambiguity\n\n\n\nNice to have\n\n - Experience building anti-fraud or ML-driven products\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"f0c4f288-9fca-4daf-ba42-7d0e971b5efe","title":"Account Executive - Banking and Wealth","department":"All Departments","team":"Sales & Account Management","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98101","addressRegion":"Washington","streetAddress":"TBD","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"Raleigh Office","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-07-01T16:30:48.090+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/f0c4f288-9fca-4daf-ba42-7d0e971b5efe","applyUrl":"https://jobs.ashbyhq.com/plaid/f0c4f288-9fca-4daf-ba42-7d0e971b5efe/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Our Sales team combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company in financial services, and most specifically the Banks themselves, can benefit from better technology and access to data.
We’re building a team to work exclusively with the financial institutions throughout North America to help enable their transformation to deliver incredible digital and consumer experiences to their customers, at the scale and quality needed by the largest banks.
Your focus will be on selling into a territory of banks and credit unions, running the full sales cycle and building strong, long-lasting relationships to help them execute on their vision. You'll bring Plaid to banks and credit unions, with a focus on banking and wealth workflows like online account opening, consumer lending, asset and income verification, and fraud prevention.
Responsibilities:
Identify potential customers and run the end-to-end sales process within our Banking and Wealth segment
Build and maintain relationships with Financial Institutions, from executives to product teams and developers; be viewed as a subject matter expert
Partner with our sales and marketing teams to define and execute our Banking and Wealth segment sales strategy
Work with our Product team, SEs and Account Managers to identify gaps in our solutions for Financial Institutions
Manage pipeline and accurately reflect the probability of close
Qualifications:
Experience (3-5 years of quota-carrying experience) in a new-revenue role and a strong track record of closing deals
Strong prospecting, qualifying, and negotiating skills; consultative sales approach with a product-centric mindset
Experience working with sales development and deploying a vertical focused revenue strategy; strong preference towards those with prior experience in Banking and Wealth vertical
Proven ability to interact and articulate complex solutions to all levels of a banking organization
Interest in financial services products and a desire to create strategic relationships that help our customers succeed
Excitement to work in a high-growth environment and to help build processes and tools as needed
Desire to get (more) technical and the ability to learn the ins and outs of Plaid's APIs
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n\n\nOur Sales team combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company in financial services, and most specifically the Banks themselves, can benefit from better technology and access to data.\n\n \n\nWe’re building a team to work exclusively with the financial institutions throughout North America to help enable their transformation to deliver incredible digital and consumer experiences to their customers, at the scale and quality needed by the largest banks.\n\n \n\nYour focus will be on selling into a territory of banks and credit unions, running the full sales cycle and building strong, long-lasting relationships to help them execute on their vision. You'll bring Plaid to banks and credit unions, with a focus on banking and wealth workflows like online account opening, consumer lending, asset and income verification, and fraud prevention.\n\n\n\nResponsibilities:\n\n - Identify potential customers and run the end-to-end sales process within our Banking and Wealth segment\n\n - Build and maintain relationships with Financial Institutions, from executives to product teams and developers; be viewed as a subject matter expert\n\n - Partner with our sales and marketing teams to define and execute our Banking and Wealth segment sales strategy\n\n - Work with our Product team, SEs and Account Managers to identify gaps in our solutions for Financial Institutions\n\n - Manage pipeline and accurately reflect the probability of close\n\nQualifications:\n\n - Experience (3-5 years of quota-carrying experience) in a new-revenue role and a strong track record of closing deals\n\n - Strong prospecting, qualifying, and negotiating skills; consultative sales approach with a product-centric mindset\n\n - Experience working with sales development and deploying a vertical focused revenue strategy; strong preference towards those with prior experience in Banking and Wealth vertical\n\n - Proven ability to interact and articulate complex solutions to all levels of a banking organization\n\n - Interest in financial services products and a desire to create strategic relationships that help our customers succeed\n\n - Excitement to work in a high-growth environment and to help build processes and tools as needed\n\n - Desire to get (more) technical and the ability to learn the ins and outs of Plaid's APIs\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"f214bf6c-2008-4eab-8943-03f5d03088c2","title":"Software Engineer - Security Engineering","department":"All Departments","team":"Security","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-06-03T00:40:08.762+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/f214bf6c-2008-4eab-8943-03f5d03088c2","applyUrl":"https://jobs.ashbyhq.com/plaid/f214bf6c-2008-4eab-8943-03f5d03088c2/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Security Engineering is the engineering function inside the Plaid security org that focuses on developing the industry-leading security systems and infrastructure. Security Engineering owns most of Plaid’s security-related infrastructure: secure data storage, key management systems, internal identity platform, internal authentication systems, internal permission management, and internal authorization service. We develop solutions across data encryption, key management, access control, and data loss prevention to protect sensitive consumer data. We believe in the Zero Trust security model and are always looking for ways to improve our authentication and access control platforms.
About the role
You will develop security capabilities to secure Plaid infrastructure and to secure sensitive data access.
You will own, maintain, and build Plaid’s security infrastructure and services like Key Management System and Secure Token Service.
You will consult with product engineers to ensure Plaid services meet security standards.
You will help educate and support other engineering teams to improve security in their own products and services.
You will assist with Plaid’s incident response and security awareness programs.
You will collaborate with other security platform members and build necessary engineering solutions to meet their needs.
Responsibilities
Develop maintainable and secure software to enhance Plaid's infrastructure and protect sensitive data.
Communicate effectively with managers and team members regarding project deliverables and progress.
Design and implement technical solutions that align with the evolving needs of the business.
Actively participate in incident response and security awareness initiatives.
Qualifications
Experience building scalable systems and services.
Experience architecting software systems to meet security, privacy, usability, scalability and cost requirements.
While these experience and characteristics are not prerequisites, candidates who possess them would be well-suited for the role:
Experience building systems or services related to data encryption, key management, secret management, certificate management, transport security, user authentication, device authentication, service authentication, permission management, authorization systems, and security policy enforcement.
Experience with securing critical and sensitive information assets.
Experience with data platforms and data infrastructure.
Experience with threat modeling, security architecture reviews, or incident response.
Passionate about educating others on security and privacy.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nSecurity Engineering is the engineering function inside the Plaid security org that focuses on developing the industry-leading security systems and infrastructure. Security Engineering owns most of Plaid’s security-related infrastructure: secure data storage, key management systems, internal identity platform, internal authentication systems, internal permission management, and internal authorization service. We develop solutions across data encryption, key management, access control, and data loss prevention to protect sensitive consumer data. We believe in the Zero Trust security model and are always looking for ways to improve our authentication and access control platforms.\n\nAbout the role\n\n - You will develop security capabilities to secure Plaid infrastructure and to secure sensitive data access.\n\n - You will own, maintain, and build Plaid’s security infrastructure and services like Key Management System and Secure Token Service.\n\n - You will consult with product engineers to ensure Plaid services meet security standards.\n\n - You will help educate and support other engineering teams to improve security in their own products and services.\n\n - You will assist with Plaid’s incident response and security awareness programs.\n\n - You will collaborate with other security platform members and build necessary engineering solutions to meet their needs.\n \n\nResponsibilities\n\n - Develop maintainable and secure software to enhance Plaid's infrastructure and protect sensitive data.\n\n - Communicate effectively with managers and team members regarding project deliverables and progress.\n\n - Design and implement technical solutions that align with the evolving needs of the business.\n\n - Actively participate in incident response and security awareness initiatives.\n\n\n\nQualifications\n\n - Experience building scalable systems and services.\n\n - Experience architecting software systems to meet security, privacy, usability, scalability and cost requirements.\n\nWhile these experience and characteristics are not prerequisites, candidates who possess them would be well-suited for the role:\n\n - Experience building systems or services related to data encryption, key management, secret management, certificate management, transport security, user authentication, device authentication, service authentication, permission management, authorization systems, and security policy enforcement.\n\n - Experience with securing critical and sensitive information assets.\n\n - Experience with data platforms and data infrastructure.\n\n - Experience with threat modeling, security architecture reviews, or incident response.\n\n - Passionate about educating others on security and privacy.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"f7c0b5d1-374a-4bf2-a6e9-46c77f608810","title":"Enterprise Account Executive - Named Accounts","department":"All Departments","team":"Sales & Account Management","employmentType":"FullTime","location":"Raleigh Office","secondaryLocations":[],"publishedAt":"2026-06-04T20:05:55.366+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/f7c0b5d1-374a-4bf2-a6e9-46c77f608810","applyUrl":"https://jobs.ashbyhq.com/plaid/f7c0b5d1-374a-4bf2-a6e9-46c77f608810/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Our Sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company in financial services can benefit from better financial technology and that many industries that don't currently consider themselves to be fintech actually are.
As an Enterprise Account Executive - Named Accounts, you'll be the individual helping us achieve this vision. Your focus will be on generating new enterprise deals and building strong, long-lasting relationships with large companies in North America. You'll be tasked with identifying and closing major deals across verticals across Plaid’s Enterprise segment.
Responsibilities
Own and grow a portfolio of strategic enterprise accounts, driving both expansion within existing customers and net-new revenue across key greenfield opportunities
Lead complex, multi-threaded sales cycles by engaging technical, product, and executive stakeholders, positioning Plaid as a strategic partner
Craft and deliver compelling, business-centric value stories that connect Plaid’s solutions to measurable customer outcomes
Partner cross-functionally with Solutions Engineering, Account Management, Product, and other teams to drive new sales and expand existing use cases
Proactively identify and act on industry trends, competitive dynamics, and customer needs to refine sales strategy
Contribute to building and scaling the enterprise sales motion by sharing insights, improving processes, and mentoring others
Win as a team — in partnership with outbound sales development rep, account manager, technical account manager, implementation manager, product organization, and other members of your account pod
Qualifications
Ability to sell a technical solution to a business buyer, developing and delivering a compelling value story at the executive level
Significant experience (9+ years of quota-carrying experience) in a new revenue role, with a strong track record of closing enterprise-level deals (including 4+ years focused on enterprise customers)
Strong prospecting, qualification, and negotiation skills, with a consultative and product-centric sales approach
Experience partnering with cross-functional teams and executing a territory- or vertical-focused revenue strategy
Strong command of executive-level conversations and confidence in facilitating technical discussions alongside Solutions Engineers and Technical Account Managers
Excitement to operate in a high-growth environment and contribute to building processes, tools, and playbooks
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nOur Sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company in financial services can benefit from better financial technology and that many industries that don't currently consider themselves to be fintech actually are.\n\nAs an Enterprise Account Executive - Named Accounts, you'll be the individual helping us achieve this vision. Your focus will be on generating new enterprise deals and building strong, long-lasting relationships with large companies in North America. You'll be tasked with identifying and closing major deals across verticals across Plaid’s Enterprise segment.\n\n \n\nResponsibilities\n\n - Own and grow a portfolio of strategic enterprise accounts, driving both expansion within existing customers and net-new revenue across key greenfield opportunities\n\n - Lead complex, multi-threaded sales cycles by engaging technical, product, and executive stakeholders, positioning Plaid as a strategic partner\n\n - Craft and deliver compelling, business-centric value stories that connect Plaid’s solutions to measurable customer outcomes\n\n - Partner cross-functionally with Solutions Engineering, Account Management, Product, and other teams to drive new sales and expand existing use cases\n\n - Proactively identify and act on industry trends, competitive dynamics, and customer needs to refine sales strategy\n\n - Contribute to building and scaling the enterprise sales motion by sharing insights, improving processes, and mentoring others\n\n - Win as a team — in partnership with outbound sales development rep, account manager, technical account manager, implementation manager, product organization, and other members of your account pod\n\nQualifications\n\n - Ability to sell a technical solution to a business buyer, developing and delivering a compelling value story at the executive level\n\n - Significant experience (9+ years of quota-carrying experience) in a new revenue role, with a strong track record of closing enterprise-level deals (including 4+ years focused on enterprise customers)\n\n - Strong prospecting, qualification, and negotiation skills, with a consultative and product-centric sales approach\n\n - Experience partnering with cross-functional teams and executing a territory- or vertical-focused revenue strategy\n\n - Strong command of executive-level conversations and confidence in facilitating technical discussions alongside Solutions Engineers and Technical Account Managers\n\n - Excitement to operate in a high-growth environment and contribute to building processes, tools, and playbooks\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"f91d3207-247f-4e51-babb-24336904bb41","title":"Business Development Representative - Banking & Wealth","department":"All Departments","team":"New Business","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[{"location":"Raleigh Office","address":{"postalAddress":{"postalCode":"27603","addressRegion":"North Carolina","streetAddress":"1 Glenwood Avenue, Suite 1001","addressCountry":"United States","addressLocality":"Raleigh"}}},{"location":"San Francisco HQ","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-07-08T12:52:51.822+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/f91d3207-247f-4e51-babb-24336904bb41","applyUrl":"https://jobs.ashbyhq.com/plaid/f91d3207-247f-4e51-babb-24336904bb41/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Our New Business team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every institution in the banking and wealth management ecosystem can benefit from better financial technology, and that many traditional financial firms that don't currently consider themselves to be fintech actually need to operate like one to win.
You'll be the one helping us achieve this vision. As a New Business Representative for our Banking & Wealth (B&W) segment, you'll forge the path to finding new clients and prospecting traditional banks, credit unions, wealth-tech platforms, and digital brokerages for us to target. We are looking for extraordinary sales professionals with SaaS/tech and/or outbound selling experience who can demonstrate the added value of Plaid and what impact it can have on modernizing the banking and investment experience.
In this role, you will be responsible for organizational mapping, prospecting individuals, driving engagement, setting opportunities for AEs, taking qualification calls, and nurturing early opportunities. The ideal candidate is customer-centric, resilient, challenges the status quo, and has a deep interest in advancing their career in fintech sales.
Acting as a key member of the Plaid GTM Team, supporting several Account Executives hunting new business within the Banking & Wealth verticals.
Liaising with Marketing to provide feedback on B&W-specific campaigns and designing new outbound efforts.
Identifying prospects and building pipelines through outbound campaigns targeted at decision-makers in digital banking, wealth management, and brokerage operations.
Helping new clients get started with Plaid and answering questions about our products, specifically around account funding, investment data, and open banking connectivity.
Identifying the most promising sub-verticals (e.g., credit unions, RIA platforms, digital brokerages) to help drive increased revenue opportunity.
1-3 years of experience in pipeline development and/or sales (preferably at a SaaS or Fintech company).
Leading high-level conversations with banking and wealth management stakeholders.
The ability to evangelize Plaid’s value proposition in order to assess buying interest from traditional and modern financial institutions alike.
The ability to thrive in a high customer volume, time-sensitive environment.
Having a relentless mindset and unwillingness to quit.
Proficiency in using Salesforce.com or other CRM.
Experience working with customers and explaining technical products. Strong interest in the financial services industry, market trends, and technical products; a high degree of intellectual curiosity.
Excitement to work in a high-growth environment and to help build processes and tools as needed.
Desire to get (more) technical and the ability to learn the ins and outs of Plaid's APIs (specifically our Investments, Auth, and Identity products).
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nOur New Business team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every institution in the banking and wealth management ecosystem can benefit from better financial technology, and that many traditional financial firms that don't currently consider themselves to be fintech actually need to operate like one to win.\n\nYou'll be the one helping us achieve this vision. As a New Business Representative for our Banking & Wealth (B&W) segment, you'll forge the path to finding new clients and prospecting traditional banks, credit unions, wealth-tech platforms, and digital brokerages for us to target. We are looking for extraordinary sales professionals with SaaS/tech and/or outbound selling experience who can demonstrate the added value of Plaid and what impact it can have on modernizing the banking and investment experience.\n\nIn this role, you will be responsible for organizational mapping, prospecting individuals, driving engagement, setting opportunities for AEs, taking qualification calls, and nurturing early opportunities. The ideal candidate is customer-centric, resilient, challenges the status quo, and has a deep interest in advancing their career in fintech sales.\n\n\n\n\nRESPONSIBILITIES\n\n - Acting as a key member of the Plaid GTM Team, supporting several Account Executives hunting new business within the Banking & Wealth verticals.\n\n - Liaising with Marketing to provide feedback on B&W-specific campaigns and designing new outbound efforts.\n\n - Identifying prospects and building pipelines through outbound campaigns targeted at decision-makers in digital banking, wealth management, and brokerage operations.\n\n - Helping new clients get started with Plaid and answering questions about our products, specifically around account funding, investment data, and open banking connectivity.\n\n - Identifying the most promising sub-verticals (e.g., credit unions, RIA platforms, digital brokerages) to help drive increased revenue opportunity.\n\n\n\n\nQUALIFICATIONS\n\n - 1-3 years of experience in pipeline development and/or sales (preferably at a SaaS or Fintech company).\n\n - Leading high-level conversations with banking and wealth management stakeholders.\n\n - The ability to evangelize Plaid’s value proposition in order to assess buying interest from traditional and modern financial institutions alike.\n\n - The ability to thrive in a high customer volume, time-sensitive environment.\n\n - Having a relentless mindset and unwillingness to quit.\n\n - Proficiency in using Salesforce.com http://Salesforce.com or other CRM.\n\n - Experience working with customers and explaining technical products. Strong interest in the financial services industry, market trends, and technical products; a high degree of intellectual curiosity.\n\n - Excitement to work in a high-growth environment and to help build processes and tools as needed.\n\n - Desire to get (more) technical and the ability to learn the ins and outs of Plaid's APIs (specifically our Investments, Auth, and Identity products).\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"fcc516d7-c81f-4240-a4db-70ce4cb44378","title":"Executive Assistant, Revenue & Partnerships","department":"All Departments","team":"Executive","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[],"publishedAt":"2026-06-10T23:48:05.367+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/fcc516d7-c81f-4240-a4db-70ce4cb44378","applyUrl":"https://jobs.ashbyhq.com/plaid/fcc516d7-c81f-4240-a4db-70ce4cb44378/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
As an Executive Assistant at Plaid, you will play a crucial role in enhancing the productivity and operational efficiency of our leaders and their teams. Success in this fast-paced environment requires exceptional organization, proactive problem-solving, and strategic priority management. This position is ideal for a team-player who is a highly motivated self-starter, ready to execute with precision and discretion in a dynamic setting.
Responsibilities
Support Partnership: Provide executive and administrative support to 3-4 GTM leaders/teams
Calendar Management: Efficiently manage and own complex calendars, scheduling, and logistics for leaders
Relationship Development: Partner closely with leaders and team both internally and externally, with composure and discretion
Meeting Coordination: Coordinate internal and external meetings, ensuring agendas are tracked and action items are circulated and followed up on
Project Management: Execute cross-functional projects, including drafting team-wide communications and managing logistics for All Hands and internal events
Travel Planning: Manage complex travel arrangements and coordination
Team Connection Logistics: Own end-to-end planning, vendor management, and execution of onsites and team events.
Financial Administration: Provide budget oversight and manage expenses across teams
Requirements
1-3 years of experience providing administrative or project support, preferably in a fast-paced technology or high-growth environment
Experience directly supporting Directors, Senior Managers, or similar high-level team leads
Someone who is highly organized, detail-oriented, and exhibits a strong sense of ownership
A motivated and resourceful self-starter who can fearlessly execute and navigate through ambiguity and think on their feet
Agility and flexibility to quickly respond to changing priorities and proactivity in anticipating the needs of others
A high degree of emotional intelligence coupled with excellent communication skills (both verbal and written)
Proven ability to build strong partnerships and provide reliable, consistent support to colleagues and partners across the organization.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n\n\nAs an Executive Assistant at Plaid, you will play a crucial role in enhancing the productivity and operational efficiency of our leaders and their teams. Success in this fast-paced environment requires exceptional organization, proactive problem-solving, and strategic priority management. This position is ideal for a team-player who is a highly motivated self-starter, ready to execute with precision and discretion in a dynamic setting.\n\n\n\nResponsibilities\n\n - Support Partnership: Provide executive and administrative support to 3-4 GTM leaders/teams\n\n - Calendar Management: Efficiently manage and own complex calendars, scheduling, and logistics for leaders\n\n - Relationship Development: Partner closely with leaders and team both internally and externally, with composure and discretion\n\n - Meeting Coordination: Coordinate internal and external meetings, ensuring agendas are tracked and action items are circulated and followed up on\n\n - Project Management: Execute cross-functional projects, including drafting team-wide communications and managing logistics for All Hands and internal events\n\n - Travel Planning: Manage complex travel arrangements and coordination\n\n - Team Connection Logistics: Own end-to-end planning, vendor management, and execution of onsites and team events.\n\n - Financial Administration: Provide budget oversight and manage expenses across teams\n\n\n\nRequirements\n\n - 1-3 years of experience providing administrative or project support, preferably in a fast-paced technology or high-growth environment\n\n - Experience directly supporting Directors, Senior Managers, or similar high-level team leads\n\n - Someone who is highly organized, detail-oriented, and exhibits a strong sense of ownership\n\n - A motivated and resourceful self-starter who can fearlessly execute and navigate through ambiguity and think on their feet\n\n - Agility and flexibility to quickly respond to changing priorities and proactivity in anticipating the needs of others\n\n - A high degree of emotional intelligence coupled with excellent communication skills (both verbal and written)\n\n - Proven ability to build strong partnerships and provide reliable, consistent support to colleagues and partners across the organization.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"fd485f72-89fe-4885-92b4-d03e3408ac6a","title":"Sales Lead - This Week in Fintech","department":"All Departments","team":"TWIF","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-06-22T19:00:53.442+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/fd485f72-89fe-4885-92b4-d03e3408ac6a","applyUrl":"https://jobs.ashbyhq.com/plaid/fd485f72-89fe-4885-92b4-d03e3408ac6a/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
This Week in Fintech is the largest global fintech media company with 200,000+ subscribers to a publication that provides insights, news, and connections within the financial technology ecosystem. What began as a newsletter focused on curating and sharing industry updates, trends, and innovations in the fintech space has grown to include a range of products including podcasts, events, conferences, and an online community to bring together fintech professionals, investors, and enthusiasts worldwide.
This Week in Fintech is seeking a highly motivated and results-driven Sales Lead to join the team. The ideal candidate has a proven track record in advertising and media sales and is eager to build and grow their own book of business by selling across our diverse media offerings (e.g., newsletters, podcasts, events, and sponsored content). You must be a self-starter who thrives in an entrepreneurial environment and is excited by the prospect of building something from the ground up at a startup.
You’ll be a frontline ambassador for the brand, including; opening doors, pitching creative solutions, and building long-term partnerships with some of the most influential names in fintech, crypto, finance, venture capital, and beyond.
Responsibilities
P&L Ownership: Build and manage a complete sales pipeline, from prospecting and pitching to closing deals and managing post-sale client relationships to drive recurring revenue.
Strategic Selling: Develop and present compelling advertising solutions and media packages tailored to meet the marketing objectives of prospective clients.
Market Expertise: Become an expert on our audience data, media products, and the competitive landscape to effectively position This Week in Fintech as the premier media partner in the industry.
Collaboration: Work closely with the content and operations teams to ensure smooth execution of client campaigns and deliver maximum value to our sponsors.
Startup Mindset: Embrace a fast-paced environment and contribute to the overall growth strategy of the company.
Qualifications
Minimum of 3+ years of successful experience in advertising sales, media sales, or sponsorship sales
Excellent communication, presentation, and negotiation skills with a track record of building lasting client relationships.
Deep understanding of the media landscape, including digital advertising, content marketing, and sponsorship best practices.
Experience closing deals with financial institutions, tier-1 fintechs, or Fortune 500 brands and know how to navigate complex, high-stakes partnerships.
Leveraging AI to work smarter and move faster.
Experience leading or mentoring other sellers, leading by example, or helping shape team culture.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThis Week in Fintech https://thisweekinfintech.com/ is the largest global fintech media company with 200,000+ subscribers to a publication that provides insights, news, and connections within the financial technology ecosystem. What began as a newsletter focused on curating and sharing industry updates, trends, and innovations in the fintech space has grown to include a range of products including podcasts, events, conferences, and an online community to bring together fintech professionals, investors, and enthusiasts worldwide.\n\n\n\nThis Week in Fintech is seeking a highly motivated and results-driven Sales Lead to join the team. The ideal candidate has a proven track record in advertising and media sales and is eager to build and grow their own book of business by selling across our diverse media offerings (e.g., newsletters, podcasts, events, and sponsored content). You must be a self-starter who thrives in an entrepreneurial environment and is excited by the prospect of building something from the ground up at a startup.\n\nYou’ll be a frontline ambassador for the brand, including; opening doors, pitching creative solutions, and building long-term partnerships with some of the most influential names in fintech, crypto, finance, venture capital, and beyond.\n\n\n\nResponsibilities\n\n - P&L Ownership: Build and manage a complete sales pipeline, from prospecting and pitching to closing deals and managing post-sale client relationships to drive recurring revenue.\n\n - Strategic Selling: Develop and present compelling advertising solutions and media packages tailored to meet the marketing objectives of prospective clients.\n\n - Market Expertise: Become an expert on our audience data, media products, and the competitive landscape to effectively position This Week in Fintech as the premier media partner in the industry.\n\n - Collaboration: Work closely with the content and operations teams to ensure smooth execution of client campaigns and deliver maximum value to our sponsors.\n\n - Startup Mindset: Embrace a fast-paced environment and contribute to the overall growth strategy of the company.\n \n \n\nQualifications\n\n - Minimum of 3+ years of successful experience in advertising sales, media sales, or sponsorship sales\n\n - Excellent communication, presentation, and negotiation skills with a track record of building lasting client relationships.\n\n - Deep understanding of the media landscape, including digital advertising, content marketing, and sponsorship best practices.\n\n - Experience closing deals with financial institutions, tier-1 fintechs, or Fortune 500 brands and know how to navigate complex, high-stakes partnerships.\n\n - Leveraging AI to work smarter and move faster.\n\n - Experience leading or mentoring other sellers, leading by example, or helping shape team culture.\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"fe492bdf-699c-4d70-97e3-4fb9d69b1287","title":"Senior Data Scientist - Network Value","department":"All Departments","team":"Data","employmentType":"FullTime","location":"San Francisco HQ","secondaryLocations":[{"location":"Seattle Office","address":{"postalAddress":{"postalCode":"98101","addressRegion":"Washington","streetAddress":"TBD","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City Office","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-05-15T21:41:02.735+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94103","addressRegion":"California","streetAddress":"1098 Harrison Street","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/fe492bdf-699c-4d70-97e3-4fb9d69b1287","applyUrl":"https://jobs.ashbyhq.com/plaid/fe492bdf-699c-4d70-97e3-4fb9d69b1287/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The Network Value Data Science team is helping Plaid build an industry-leading fintech consumer network with best-in-class products and user experiences. We are a product analytics team embedded in key product areas across Plaid. We support some of Plaid’s most important OKRs and help execute on product roadmaps. We translate ambiguous product questions into tractable analysis, serve as analytical thought partners throughout the org, identify opportunities to build better products, and champion a data-first decision-making approach everywhere we go.
You’ll be a Data Scientist supporting Remember Me. In this role, you’ll become a data and analytical thought partner to product managers and engineers, helping drive data-informed product development for a critical user-facing product. You’ll translate business questions into analytics projects, perform ad-hoc and strategic analysis, improve visibility into core systems through data modeling and dashboarding, create OKRs quantifying progress against business goals, support feature ship decisions through experimentation, and build ML prototypes and causal inference models. Your work will directly support Conversion and Remember Me Enrolled Profile OKRs and help Plaid grow the size and depth of its Consumer Network.
Champion a data-first approach toward decision-making across the entire organization
Become the data and analytical thought partner to product managers and engineers
Translate business questions into analytics projects
Perform ad-hoc and strategic analyses to identify opportunities for improved outcomes and support business decisions
Build data models and dashboards to improve visibility into core systems
Create OKRs quantifying progress against business goals
Design and analyze experiments to support feature ship decisions
Build ML prototypes and causal inference models
5-8+ years of experience as a Data Scientist or in a related analytics or data-focused role
Experience with experimentation, ad-hoc analysis, and developing strategic insights
Strong SQL skills and experience creating metrics that drive alignment with stakeholders
Experience building data pipelines with Airflow and dbt
Strong communication skills and experience partnering cross-functionally with product managers, engineers, and other stakeholders
Experience driving data-driven performance for user-facing products
Track record of identifying novel ways to impact a top-line OKR and influencing stakeholders on prioritization, roadmapping, and/or execution
Nice to have:
Fintech experience and experience working with raw fintech data
Experience with causal inference, machine learning, and Python
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\nThe Network Value Data Science team is helping Plaid build an industry-leading fintech consumer network with best-in-class products and user experiences. We are a product analytics team embedded in key product areas across Plaid. We support some of Plaid’s most important OKRs and help execute on product roadmaps. We translate ambiguous product questions into tractable analysis, serve as analytical thought partners throughout the org, identify opportunities to build better products, and champion a data-first decision-making approach everywhere we go.\n\n\nYou’ll be a Data Scientist supporting Remember Me. In this role, you’ll become a data and analytical thought partner to product managers and engineers, helping drive data-informed product development for a critical user-facing product. You’ll translate business questions into analytics projects, perform ad-hoc and strategic analysis, improve visibility into core systems through data modeling and dashboarding, create OKRs quantifying progress against business goals, support feature ship decisions through experimentation, and build ML prototypes and causal inference models. Your work will directly support Conversion and Remember Me Enrolled Profile OKRs and help Plaid grow the size and depth of its Consumer Network.\n\n\n\n\nRESPONSIBILITIES\n\n - Champion a data-first approach toward decision-making across the entire organization\n\n - Become the data and analytical thought partner to product managers and engineers\n\n - Translate business questions into analytics projects\n\n - Perform ad-hoc and strategic analyses to identify opportunities for improved outcomes and support business decisions\n\n - Build data models and dashboards to improve visibility into core systems\n\n - Create OKRs quantifying progress against business goals\n\n - Design and analyze experiments to support feature ship decisions\n\n - Build ML prototypes and causal inference models\n\n\n\n\nQUALIFICATIONS\n\n - 5-8+ years of experience as a Data Scientist or in a related analytics or data-focused role\n\n - Experience with experimentation, ad-hoc analysis, and developing strategic insights\n\n - Strong SQL skills and experience creating metrics that drive alignment with stakeholders\n\n - Experience building data pipelines with Airflow and dbt\n\n - Strong communication skills and experience partnering cross-functionally with product managers, engineers, and other stakeholders\n\n - Experience driving data-driven performance for user-facing products\n\n - Track record of identifying novel ways to impact a top-line OKR and influencing stakeholders on prioritization, roadmapping, and/or execution\n \n Nice to have:\n \n - Fintech experience and experience working with raw fintech data\n \n - Experience with causal inference, machine learning, and Python\n\n \n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."},{"id":"fe810301-0b34-4830-9cac-72698933207d","title":"Account Manager - SMB","department":"All Departments","team":"Sales & Account Management","employmentType":"FullTime","location":"New York City Office","secondaryLocations":[],"publishedAt":"2026-05-20T16:58:56.116+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10012","addressRegion":"New York","streetAddress":"85 Spring Street, 10th Floor","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/plaid/fe810301-0b34-4830-9cac-72698933207d","applyUrl":"https://jobs.ashbyhq.com/plaid/fe810301-0b34-4830-9cac-72698933207d/application","descriptionHtml":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid is looking for customer-facing professionals to manage and grow Plaid’s relationships with high-growth SMB customers. The right candidate has the ability to grow a customer’s revenue, build strong partnerships with their customers, develop a deep understanding of their priorities, motives and key drivers, and is solutions oriented.
You will be the primary point of contact for your customers and will work with them on all stages of integrations, scaling, driving adoption, product expansion, and account management. You will be responsible for working directly with key stakeholders ranging from developers to executives to help them create the applications that will empower businesses and consumers with their financial data.
Responsibilities
Own the overall relationship with your portfolio of customers in our fastest growing customer segment
Build relationships with the C-Suite and Product teams to retain and grow revenue
Own revenue targets, which includes identifying and closing new upsell opportunities and leading commercial negotiations for contract renewals
Help customers integrate and launch on Plaid
Solve complex customer challenges through creative problem solving by working cross-functionally with Sales, Risk, Legal, Finance, Commercial, Marketing, and Business Operations
Qualifications
2-4 years of demonstrated relationship management and sales experience
Customer empathy and deep desire to see customers succeed
Desire to get technical and the ability to learn the ins and outs of Plaid's APIs
Some familiarity in financial services and technical products; a high degree of intellectual curiosity
Excitement to work in a high-growth, ever-changing environment and to help build processes and tools as needed.
Ability to work with all types of people and build long-lasting relationships
Strong Sales experience (negotiation/value-selling)
Executive level communication skills - written and verbal
Relationship building (understand how to leverage internal/external executives, product, etc)
Retention and Termination-save tactics
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
","descriptionPlain":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.\n\n \n\nPlaid is looking for customer-facing professionals to manage and grow Plaid’s relationships with high-growth SMB customers. The right candidate has the ability to grow a customer’s revenue, build strong partnerships with their customers, develop a deep understanding of their priorities, motives and key drivers, and is solutions oriented.\n\n \n\nYou will be the primary point of contact for your customers and will work with them on all stages of integrations, scaling, driving adoption, product expansion, and account management. You will be responsible for working directly with key stakeholders ranging from developers to executives to help them create the applications that will empower businesses and consumers with their financial data.\n\n \n\nResponsibilities\n\n - Own the overall relationship with your portfolio of customers in our fastest growing customer segment\n\n - Build relationships with the C-Suite and Product teams to retain and grow revenue\n\n - Own revenue targets, which includes identifying and closing new upsell opportunities and leading commercial negotiations for contract renewals\n\n - Help customers integrate and launch on Plaid\n\n - Solve complex customer challenges through creative problem solving by working cross-functionally with Sales, Risk, Legal, Finance, Commercial, Marketing, and Business Operations\n\n \n\nQualifications\n\n - 2-4 years of demonstrated relationship management and sales experience\n\n - Customer empathy and deep desire to see customers succeed\n\n - Desire to get technical and the ability to learn the ins and outs of Plaid's APIs\n\n - Some familiarity in financial services and technical products; a high degree of intellectual curiosity\n\n - Excitement to work in a high-growth, ever-changing environment and to help build processes and tools as needed.\n\n - Ability to work with all types of people and build long-lasting relationships\n\n - Strong Sales experience (negotiation/value-selling)\n\n - Executive level communication skills - written and verbal\n\n - Relationship building (understand how to leverage internal/external executives, product, etc)\n\n - Retention and Termination-save tactics\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.\n\n\n\nPlease review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.\n\n\nAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans."}],"apiVersion":"1"}