Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users across 170+ countries and regions since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With ISO 27001, ISO 27701, GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
About The Role
We're looking for a Global Talent Acquisition Partner with a forward-looking vision, people first mindset, and a strong belief in AI to build a world class team for AI-native office products from the ground up.
As one of our founding members in the Singapore office, you will play a critical in building exceptional teams across our Software Products, UX, Data, and Go-To-Market (GTM) functions. You will partner closely with the Hiring Managers, Directors, Partners and regional HRBP to drive the full-cycle recruitment. You will also have many growth opportunities to influence how we run things in local market and launch innovative projects overseas TA partners.
What you will do
Collaborate directly with executives and hiring managers to understand business needs and establish a clear hiring strategy.
Manage the end-to-end recruitment process, including talent pipelining, initial screenings, interviews, and assessments to evaluate candidates’ qualifications and cultural fit. Provide guidance to hiring managers and regional HRBP on selection processes.
Manage the offer and compensation negotiation, and aim for an exceptional candidate experience throughout the hiring journey.
Utilize recruitment data and analytics to track key metrics. Provide insights into pipeline, market trends, and other efficiency signals.
Manage brand and engagement initiatives, including campus hiring, networking events, and other talent outreach programs.
Continuously assess and refine the recruitment process to improve hiring efficiency.
What we are looking for
Bachelor’s degree in Human Resources, Management, Psychology or related filed.
3+ years of full-cycle recruiting experience at search firm or in-house environment.
A passionate individual with strong interest in AI and Tech industry.
Proven experience in developing innovative sourcing strategies and using multiple channels to engage talent.
Strong problem solving ability. Can use both in-house and external data to conduct pipeline analysis and produce insights.
Strong relationship management and independency. Work directly with executives and senior leaders and influence decision-making.
Strong sense of urgency with the ability to deliver results in a fast-paced, multi-culture environment.
Excellent verbal and written communication skills in both English and Mandarin.
What We Offer
Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Cursor, GPT models, Gemini, Claude, and other frontier AI systems to maximize engineering and execution efficiency.
Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.
Medical & Insurance Coverage Comprehensive benefits to protect our employees' financial security, pysycial health, and longterm growth. Medical insurance and WICA coverage for all full-time employees.
Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What you will do
Ensure reliability and performance of Plaud.ai’s AI products at scale
Design and operate highly available, scalable cloud-native systems for AI workloads
Own production reliability, incident response, and on-call practices
Build observability (metrics, logs, tracing) and reliability automation
Define and manage SLOs, SLIs, and error budgets with engineering teams
Drive postmortems and reliability improvements across the platform
Lead incident response and continuous reliability improvement
Partner with product and engineering teams on reliability design
Improve observability and operational maturity
Minimum Qualifications
5+ years in SRE, Infra, or Platform Engineering roles
Strong experience with cloud platforms (AWS/GCP/Azure/OCI)
Hands-on with Kubernetes and distributed systems
Experience in on-call rotation and incident management
Proficient in at least one programming language (Go, Python, Java)
Preferred Qualifications
Experience supporting AI/ML or data-intensive platforms
Experience of GPU cluster management
Knowledge of SLO/SLA frameworks
Experience in fast-growing or global products
Exposure to multi-region systems
Strong written and verbal communication
What we offer
Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
Comprehensive Health & Retirement Benefits Top-tier medical, dental, and vision insurance for employees and dependents, supported by a generous employer subsidy, plus a 401(k) retirement plan with company matching for full-time employees.
Time Off & Workplace Benefits Unlimited PTO, plus 13 paid holidays, 12 weeks of fully paid parental leave for all parents, a hybrid work model with a minimum of three in-office days per week, and access to high-quality office snacks, drinks, and equipment.
Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Cursor, GPT models, Gemini, Claude, and other frontier AI systems to maximize engineering and execution efficiency.
Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.
About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, Linkedin, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What you will do
About the Role
We're looking for a Software Engineer in Test (SDET) to build our quality engineering function from the ground up. You'll own test automation across our consumer and enterprise platforms, embed quality into every stage of the development process, and help build a culture where engineers ship with confidence. This is an engineering role first. We expect you to build, not just test.
1. Build the Test Automation Platform
Build an end-to-end automation framework covering Plaud's D2C consumer platform (plaud.ai, web.plaud.com) and B2B Teams product. Integrate tests into CI/CD for continuous feedback. You'll also pioneer the use of AI-agentic tools — LLM-driven test generation, agent-based exploratory testing — to scale coverage in ways traditional approaches can't.
2. Shift Testing Left Embed into the SDLC from day one — review requirements, define acceptance criteria, and flag testability gaps before code is written. Partner with PMs and engineers so quality is a design input, not an afterthought.
3. Evangelize a Quality-First Engineering Culture Be the voice of quality in planning, sprint reviews, and design discussions. Coach engineers on writing testable code and owning quality in their own work. Make quality visible across the team.
4. Define and Track Quality Metrics
Own key KPIs: test coverage, defect escape rate, regression pass rate. Report quality health to engineering leadership and build dashboards that give the team real-time release readiness visibility.
5. Own the Release Quality Bar
Be the go/no-go voice on release readiness. Lead release sign-off for major launches across consumer and enterprise products.
6. Manual Testing (Short-Term)
For the first 3–6 months while the automation framework is being built, cover critical user flows manually and write clear, reproducible bug reports.
Skills, qualifications and experience we look for
Required:
6+ yrs in software testing with a strong automation focus
Proficiency in Playwright for web e2e testing
test code in Python or Typescript
API testing experience
CI/CD integration
Expeirence working in an agile product/engineering team
Curiosity about or early experience with AI/LLM tools applied to testing
Ramps up fast - curious, self-directred, product-obssessed
Preferred:
Subscription billing, D2C platform, or enterprise SaaS experience
What we offer
Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
Competitive Compensation $114K-176K base salary+performance bonus+Equity.
High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Cursor, GPT models, Gemini, Claude, and other frontier AI systems to maximize engineering and execution efficiency.
Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.
About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What You Will Do
Collaborate directly with executives and hiring managers to understand business needs and establish a clear hiring strategy.
Manage the end-to-end recruitment process, including talent pipelining, initial screenings, interviews, and assessments to evaluate candidates’ qualifications and cultural fit. Provide guidance to hiring managers and regional HRBP on selection processes.
Manage the offer and compensation negotiation, and aim for an exceptional candidate experience throughout the hiring journey.
Utilize recruitment data and analytics to track key metrics. Provide insights into pipelines, market trends, and other efficiency signals.
Manage brand and engagement initiatives, including campus hiring, networking events, and other talent outreach programs.
Continuously assess and refine the recruitment process to improve hiring efficiency.
Skills, Qualifications and Experience We Look for
Bachelor’s degree in Human Resources, Management, Psychology or related filed.
3+ years of full-cycle recruiting experience at a search firm or in-house environment.
A passionate individual with a strong interest in AI and Tech industry.
Proven experience in developing innovative sourcing strategies and using multiple channels to engage talent.
Strong problem solving ability. Can use both in-house and external data to conduct pipeline analysis and produce insights.
Strong relationship management and independency. Work directly with executives and senior leaders and influence decision-making.
Strong sense of urgency with the ability to deliver results in a fast-paced, multi-cultural environment.
A forward-looking vision, people first mindset, and a strong belief in AI to build a world class team for AI-native office products from the ground up
Excellent verbal and written communication skills.
What We Offer
Founding Team: Opportunity to join the founding team of this new initiative, with meaningful ownership and impact on a fast-growing startup.
Competitive Compensation: $125K-$165K base salary+performance bonus+Equity.
Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.
Retirement Planning: 401(k) plan for full time employees with company matching.
Paid Time Off: Unlimited PTO, plus 13 paid holidays.
New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.
Hybrid Office: Minimum of 3x in office per week.
Gear: New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.
Perks: Best office equipment. Annual offsites. Free office drinks and snacks.
Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
","descriptionPlain":"About Plaud Inc.\n\nPlaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.\n\nPlaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.\n\nTo learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram https://www.instagram.com/plaud_official/, X https://twitter.com/PLAUDAI, Facebook https://www.facebook.com/plaudai, LinkedIn https://www.linkedin.com/company/plaudai/, and YouTube https://www.youtube.com/@PLAUDAI.\n\n \n\nWhy You Should Join Us\n\nPlaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.\n\n - Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.\n\n - Define the next-gen paradigm for human-AI interaction.\n\n - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.\n\n - Work with passionate teammates who value innovation, collaboration, and customer success.\n\n - Grow your career in a culture that champions continuous learning and fast career development.\n\n - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.\n\n \n\nWhat You Will Do\n\n - Collaborate directly with executives and hiring managers to understand business needs and establish a clear hiring strategy.\n\n - Manage the end-to-end recruitment process, including talent pipelining, initial screenings, interviews, and assessments to evaluate candidates’ qualifications and cultural fit. Provide guidance to hiring managers and regional HRBP on selection processes.\n\n - Manage the offer and compensation negotiation, and aim for an exceptional candidate experience throughout the hiring journey.\n\n - Utilize recruitment data and analytics to track key metrics. Provide insights into pipelines, market trends, and other efficiency signals.\n\n - Manage brand and engagement initiatives, including campus hiring, networking events, and other talent outreach programs.\n\n - Continuously assess and refine the recruitment process to improve hiring efficiency.\n\n \n\nSkills, Qualifications and Experience We Look for\n\n - Bachelor’s degree in Human Resources, Management, Psychology or related filed.\n\n - 3+ years of full-cycle recruiting experience at a search firm or in-house environment.\n\n - A passionate individual with a strong interest in AI and Tech industry.\n\n - Proven experience in developing innovative sourcing strategies and using multiple channels to engage talent.\n\n - Strong problem solving ability. Can use both in-house and external data to conduct pipeline analysis and produce insights.\n\n - Strong relationship management and independency. Work directly with executives and senior leaders and influence decision-making.\n\n - Strong sense of urgency with the ability to deliver results in a fast-paced, multi-cultural environment.\n\n - A forward-looking vision, people first mindset, and a strong belief in AI to build a world class team for AI-native office products from the ground up\n\n - Excellent verbal and written communication skills.\n\n \n\nWhat We Offer\n\n - Founding Team: Opportunity to join the founding team of this new initiative, with meaningful ownership and impact on a fast-growing startup.\n\n - Competitive Compensation: $125K-$165K base salary+performance bonus+Equity.\n\n - Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.\n\n - Retirement Planning: 401(k) plan for full time employees with company matching.\n\n - Paid Time Off: Unlimited PTO, plus 13 paid holidays.\n\n - New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.\n\n - Hybrid Office: Minimum of 3x in office per week.\n\n - Gear: New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.\n\n - Perks: Best office equipment. Annual offsites. Free office drinks and snacks.\n\n \n\nPlaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c9b0defe-8d06-49e1-b842-ff2c397461b0","title":"Senior Industrial Designer - San Francisco","department":"Global Product R&D Center","team":"Global Product R&D Center","employmentType":"FullTime","location":"San Francisco, CA","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-01-14T18:09:33.296+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaud/c9b0defe-8d06-49e1-b842-ff2c397461b0","applyUrl":"https://jobs.ashbyhq.com/plaud/c9b0defe-8d06-49e1-b842-ff2c397461b0/application","descriptionHtml":"About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What You Will Do
Design Execution: Execute industrial design concepts for new products, focusing on the realization of approved design directions, including form, proportion, and overall appearance.
3D Modeling & CAD Development: Create and refine high-quality 3D models and surfaces using industrial design tools, ensuring designs are accurate, manufacturable, and ready for engineering handoff.
Design Composition & Visualization: Develop clear design compositions, layouts, and visual representations (sketches, renderings, exploded views) to effectively communicate design intent.
Design-to-Engineering Handoff: Collaborate closely with mechanical and hardware engineers to translate design concepts into production-ready solutions, addressing feasibility, tolerance, and structural constraints.
Prototype Support: Support prototyping and sample evaluation by reviewing physical models and providing design refinements based on feedback.
Skills, Qualifications and Experience We Look for
Bachelor’s degree or above in Industrial Design, Product Design, Art Design, or related fields.
Over 5 years of experience in industrial design, with successful hardware product design cases.
Familiar with industrial design processes for various product types, knowledgeable about CMF processes and manufacturing workflows, with rich hands-on design experience, and keen insight into global product design trends.
Proficient in Rhino, 3ds Max, SolidWorks, Photoshop, Illustrator, familiar with 3D printing tools and operations, and possess excellent hand-drawing skills to quickly and accurately convey design ideas and concepts.
Passionate about design work, with strong responsibility and professionalism, attention to detail, pursuit of excellence, and strict standards for design quality.
What We Offer
Founding Team: Opportunity to join the founding team of this new initiative, with meaningful ownership and impact on a fast-growing startup.
Competitive Compensation: $135K-$185K base salary+performance bonus+Equity.
Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.
Retirement Planning: 401(k) plan for full time employees with company matching.
Paid Time Off: Unlimited PTO, plus 13 paid holidays.
New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.
Hybrid Office: Minimum of 3x in office per week.
Gear: New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.
Perks: Best office equipment. Annual offsites. Free office drinks and snacks.
Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
","descriptionPlain":"About Plaud Inc.\n\nPlaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.\n\nPlaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.\n\nTo learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram https://www.instagram.com/plaud_official/, X https://twitter.com/PLAUDAI, Facebook https://www.facebook.com/plaudai, LinkedIn https://www.linkedin.com/company/plaudai/, and YouTube https://www.youtube.com/@PLAUDAI.\n\n \n\nWhy You Should Join Us\n\nPlaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.\n\n - Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.\n\n - Define the next-gen paradigm for human-AI interaction.\n\n - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.\n\n - Work with passionate teammates who value innovation, collaboration, and customer success.\n\n - Grow your career in a culture that champions continuous learning and fast career development.\n\n - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.\n\n \n\nWhat You Will Do\n\n - Design Execution: Execute industrial design concepts for new products, focusing on the realization of approved design directions, including form, proportion, and overall appearance.\n\n - 3D Modeling & CAD Development: Create and refine high-quality 3D models and surfaces using industrial design tools, ensuring designs are accurate, manufacturable, and ready for engineering handoff.\n\n - Design Composition & Visualization: Develop clear design compositions, layouts, and visual representations (sketches, renderings, exploded views) to effectively communicate design intent.\n\n - Design-to-Engineering Handoff: Collaborate closely with mechanical and hardware engineers to translate design concepts into production-ready solutions, addressing feasibility, tolerance, and structural constraints.\n\n - Prototype Support: Support prototyping and sample evaluation by reviewing physical models and providing design refinements based on feedback.\n\n \n\nSkills, Qualifications and Experience We Look for\n\n - Bachelor’s degree or above in Industrial Design, Product Design, Art Design, or related fields.\n\n - Over 5 years of experience in industrial design, with successful hardware product design cases.\n\n - Familiar with industrial design processes for various product types, knowledgeable about CMF processes and manufacturing workflows, with rich hands-on design experience, and keen insight into global product design trends.\n\n - Proficient in Rhino, 3ds Max, SolidWorks, Photoshop, Illustrator, familiar with 3D printing tools and operations, and possess excellent hand-drawing skills to quickly and accurately convey design ideas and concepts.\n\n - Passionate about design work, with strong responsibility and professionalism, attention to detail, pursuit of excellence, and strict standards for design quality.\n\n \n\nWhat We Offer\n\n - Founding Team: Opportunity to join the founding team of this new initiative, with meaningful ownership and impact on a fast-growing startup.\n\n - Competitive Compensation: $135K-$185K base salary+performance bonus+Equity.\n\n - Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.\n\n - Retirement Planning: 401(k) plan for full time employees with company matching.\n\n - Paid Time Off: Unlimited PTO, plus 13 paid holidays.\n\n - New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.\n\n - Hybrid Office: Minimum of 3x in office per week.\n\n - Gear: New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.\n\n - Perks: Best office equipment. Annual offsites. Free office drinks and snacks.\n\n \n\nPlaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3b0352aa-5404-4d8d-8b4e-44be079ad31e","title":"Global Talent Acquisition - San Francisco （Intern / Contract）","department":"HR & Employee Experience","team":"HR & Employee Experience","employmentType":"FullTime","location":"San Francisco, CA","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-04T04:46:53.183+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaud/3b0352aa-5404-4d8d-8b4e-44be079ad31e","applyUrl":"https://jobs.ashbyhq.com/plaud/3b0352aa-5404-4d8d-8b4e-44be079ad31e/application","descriptionHtml":"About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What you will do
Plaud is looking for a Talent Acquisition Intern to support junior-role hiring, candidate pipeline building, and recruitment operations. They will learn end-to-end recruiting in a fast-paced tech environment while working closely with the TA team to deliver high-quality execution.
High-performing interns/contractors may be considered for full-time conversion based on business needs and individual performance.
Build and maintain candidate pipelines for junior-level roles through proactive sourcing.
Manage interview scheduling, candidate communication, and ATS updates with high accuracy.
Coordinate assessments, hiring logistics, and prepare weekly pipeline status updates.
Support sourcing experiments and market mapping to broaden talent outreach.
Assist in employer branding and recruitment operations initiatives when needed.
Skills, qualifications and experience we look for
Strong learning agility and adaptability — able to pick up tools and processes quickly.
High attention to detail and reliability in managing coordination and data accuracy.
Clear, professional communication skills with candidates and hiring managers.
Curiosity and initiative to test new sourcing approaches and improve workflow efficiency.
Ability to commit full-time or at least 3 days/week for a minimum of 3 months.
What we offer
High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
Competitive Compensation: $30/h-$40/h base salary+performance bonus.
Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Cursor, GPT models, Gemini, Claude, and other frontier AI systems to maximize engineering and execution efficiency.
Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.
About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What You Will Do
Design, build, and ship the batch transcription and streaming ASR API services on Plaud's developer platform — owning the full stack from inference API design and model service integration through authentication, rate limiting, versioning, and developer documentation.
Deploy and operate the STT services across all 4 global regions; establish on-call rotation, monitoring, alerting, and SLO governance from launch; lead incident response and post-mortems.
Architect for high-concurrency, low-latency MaaS-style workloads — streaming/real-time protocols (WebSocket/gRPC), async job pipelines for batch transcription, autoscaling, and cost/latency optimization — benchmarking against SOTA inference API providers (e.g., Deepgram, AssemblyAI, Google STT).
Serve as the primary technical point of contact for B2B customers on API capabilities; scope, commit to, and deliver new feature requests on defined timelines.
Collaborate directly with the algorithm team on ASR model integration and with product on the developer platform roadmap; use AI tooling to accelerate development, documentation, and observability workflows.
Minimum Qualifications
3+ years of backend engineering experience with strong Go (Golang) proficiency; shipped and operated production services in Go.
Hands-on production experience building and operating AI/ML-serving backend services — inference API design, model service integration, on-call and incident response — not just internal tooling or prototypes.
Solid architecture experience with high-concurrency, low-latency platform services: multi-region deployment, streaming/real-time protocols (WebSocket and/or gRPC), async/queue-based job pipelines, and autoscaling.
Experience designing and shipping public-facing APIs or SDKs — authentication, rate limiting, versioning, and developer-facing documentation.
Professional English proficiency (written and spoken) for developer documentation and direct B2B customer engagement.
What We Offer
Founding Team: Opportunity to join the founding team of this new initiative, with meaningful ownership and impact on a fast-growing startup.
Competitive Compensation: $159K-$219K base salary+performance bonus+Equity.
Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.
Retirement Planning: 401(k) plan for full time employees with company matching.
Paid Time Off: Unlimited PTO, plus 13 paid holidays.
New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.
Hybrid Office: Minimum of 3x in office per week.
Gear: New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.
Perks: Best office equipment. Annual offsites. Free office drinks and snacks.
Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
","descriptionPlain":"About Plaud Inc.\n\nPlaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.\n\nPlaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.\n\nTo learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram https://www.instagram.com/plaud_official/, X https://twitter.com/PLAUDAI, Facebook https://www.facebook.com/plaudai, LinkedIn https://www.linkedin.com/company/plaudai/, and YouTube https://www.youtube.com/@PLAUDAI.\n\n \n\nWhy You Should Join Us\n\nPlaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.\n\n - Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.\n\n - Define the next-gen paradigm for human-AI interaction.\n\n - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.\n\n - Work with passionate teammates who value innovation, collaboration, and customer success.\n\n - Grow your career in a culture that champions continuous learning and fast career development.\n\n - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.\n\n \n\nWhat You Will Do\n\n - Design, build, and ship the batch transcription and streaming ASR API services on Plaud's developer platform — owning the full stack from inference API design and model service integration through authentication, rate limiting, versioning, and developer documentation.\n\n - Deploy and operate the STT services across all 4 global regions; establish on-call rotation, monitoring, alerting, and SLO governance from launch; lead incident response and post-mortems.\n\n - Architect for high-concurrency, low-latency MaaS-style workloads — streaming/real-time protocols (WebSocket/gRPC), async job pipelines for batch transcription, autoscaling, and cost/latency optimization — benchmarking against SOTA inference API providers (e.g., Deepgram, AssemblyAI, Google STT).\n\n - Serve as the primary technical point of contact for B2B customers on API capabilities; scope, commit to, and deliver new feature requests on defined timelines.\n\n - Collaborate directly with the algorithm team on ASR model integration and with product on the developer platform roadmap; use AI tooling to accelerate development, documentation, and observability workflows.\n \n \n\nMinimum Qualifications\n\n - 3+ years of backend engineering experience with strong Go (Golang) proficiency; shipped and operated production services in Go.\n\n - Hands-on production experience building and operating AI/ML-serving backend services — inference API design, model service integration, on-call and incident response — not just internal tooling or prototypes.\n\n - Solid architecture experience with high-concurrency, low-latency platform services: multi-region deployment, streaming/real-time protocols (WebSocket and/or gRPC), async/queue-based job pipelines, and autoscaling.\n\n - Experience designing and shipping public-facing APIs or SDKs — authentication, rate limiting, versioning, and developer-facing documentation.\n\n - Professional English proficiency (written and spoken) for developer documentation and direct B2B customer engagement.\n \n \n\nWhat We Offer\n\n - Founding Team: Opportunity to join the founding team of this new initiative, with meaningful ownership and impact on a fast-growing startup.\n\n - Competitive Compensation: $159K-$219K base salary+performance bonus+Equity.\n\n - Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.\n\n - Retirement Planning: 401(k) plan for full time employees with company matching.\n\n - Paid Time Off: Unlimited PTO, plus 13 paid holidays.\n\n - New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.\n\n - Hybrid Office: Minimum of 3x in office per week.\n\n - Gear: New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.\n\n - Perks: Best office equipment. Annual offsites. Free office drinks and snacks.\n\n \n\nPlaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"79ca964a-9c3b-480e-8b76-585985e25490","title":"Electronic Engineer - San Francisco","department":"Global Product R&D Center","team":"Global Product R&D Center","employmentType":"FullTime","location":"San Francisco, CA","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-17T19:47:42.191+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaud/79ca964a-9c3b-480e-8b76-585985e25490","applyUrl":"https://jobs.ashbyhq.com/plaud/79ca964a-9c3b-480e-8b76-585985e25490/application","descriptionHtml":"About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What You Will Do
Design and develop electronic systems for AI wearable prototypes, including schematic design and system architecture.
Build and debug prototype hardware, supporting board bring-up, sensor integration, and system validation.
Collaborate closely with mechanical and firmware engineers to deliver fully functional prototype devices.
Evaluate electronic feasibility of product concepts and support rapid hardware iteration cycles.
Prepare validated electronic designs and documentation for handoff to the Shenzhen engineering team for further development.
Skills, Qualifications and Experience We Look for
Bachelor's or Master's degree in Electrical Engineering or related field with 5+ years of experience in consumer electronics, IoT, or wearable device development.
Strong experience in schematic design, board bring-up, and system debugging for embedded hardware systems.
Proficiency in EE design tools such as Altium Designer, Cadence Allegro/OrCAD, or KiCad, and familiarity with oscilloscopes, logic analyzers, and lab debugging tools.
Experience with low-power electronics, sensors, batteries, and wireless technologies (Bluetooth/Wi-Fi) used in wearable devices.
Strong problem-solving ability and communication skills, with the ability to collaborate in cross-functional and international teams.
What We Offer
Founding Team: Opportunity to join the founding team of this new initiative, with meaningful ownership and impact on a fast-growing startup.
Competitive Compensation: $150K-$200K base salary+performance bonus+Equity.
Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.
Retirement Planning: 401(k) plan for full time employees with company matching.
Paid Time Off: Unlimited PTO, plus 13 paid holidays.
New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.
Hybrid Office: Minimum of 3x in office per week.
Gear: New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.
Perks: Best office equipment. Annual offsites. Free office drinks and snacks.
Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
","descriptionPlain":"About Plaud Inc.\n\nPlaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.\n\nPlaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.\n\nTo learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram https://www.instagram.com/plaud_official/, X https://twitter.com/PLAUDAI, Facebook https://www.facebook.com/plaudai, LinkedIn https://www.linkedin.com/company/plaudai/, and YouTube https://www.youtube.com/@PLAUDAI.\n\n \n\nWhy You Should Join Us\n\nPlaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.\n\n - Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.\n\n - Define the next-gen paradigm for human-AI interaction.\n\n - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.\n\n - Work with passionate teammates who value innovation, collaboration, and customer success.\n\n - Grow your career in a culture that champions continuous learning and fast career development.\n\n - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.\n\n \n\nWhat You Will Do\n\n - Design and develop electronic systems for AI wearable prototypes, including schematic design and system architecture.\n\n - Build and debug prototype hardware, supporting board bring-up, sensor integration, and system validation.\n\n - Collaborate closely with mechanical and firmware engineers to deliver fully functional prototype devices.\n\n - Evaluate electronic feasibility of product concepts and support rapid hardware iteration cycles.\n\n - Prepare validated electronic designs and documentation for handoff to the Shenzhen engineering team for further development.\n\n \n\nSkills, Qualifications and Experience We Look for\n\n - Bachelor's or Master's degree in Electrical Engineering or related field with 5+ years of experience in consumer electronics, IoT, or wearable device development.\n\n - Strong experience in schematic design, board bring-up, and system debugging for embedded hardware systems.\n\n - Proficiency in EE design tools such as Altium Designer, Cadence Allegro/OrCAD, or KiCad, and familiarity with oscilloscopes, logic analyzers, and lab debugging tools.\n\n - Experience with low-power electronics, sensors, batteries, and wireless technologies (Bluetooth/Wi-Fi) used in wearable devices.\n\n - Strong problem-solving ability and communication skills, with the ability to collaborate in cross-functional and international teams.\n\n \n\nWhat We Offer\n\n - Founding Team: Opportunity to join the founding team of this new initiative, with meaningful ownership and impact on a fast-growing startup.\n\n - Competitive Compensation: $150K-$200K base salary+performance bonus+Equity.\n\n - Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.\n\n - Retirement Planning: 401(k) plan for full time employees with company matching.\n\n - Paid Time Off: Unlimited PTO, plus 13 paid holidays.\n\n - New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.\n\n - Hybrid Office: Minimum of 3x in office per week.\n\n - Gear: New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.\n\n - Perks: Best office equipment. Annual offsites. Free office drinks and snacks.\n\n \n\nPlaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"93433d23-0fc2-4554-8f74-f9bb570295be","title":"Full Stack Engineer - Consumer & Commerce","department":"Global Product R&D Center","team":"Global Product R&D Center","employmentType":"FullTime","location":"Palo Alto, CA","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"Washigton","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-03-02T19:57:53.947+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"CA","addressCountry":"US","addressLocality":"Palo Alto"}},"jobUrl":"https://jobs.ashbyhq.com/plaud/93433d23-0fc2-4554-8f74-f9bb570295be","applyUrl":"https://jobs.ashbyhq.com/plaud/93433d23-0fc2-4554-8f74-f9bb570295be/application","descriptionHtml":"About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What you will do
Design and implement end-to-end features across frontend and backend to support Teams, B2B, and D2C initiatives.
Develop scalable, modular web applications and integrate with business-facing service APIs.
Collaborate closely with Product and Business teams to translate requirements into high-quality technical solutions.
Ensure performance, reliability, and maintainability of web applications in production environments.
Participate in code reviews, technical design discussions, and cross-team coordination to maintain engineering standards.
Skills, qualifications and experience we look for
At least 3 years of full-stack software engineering experience
Strong proficiency in modern frontend frameworks (e.g., React)
Solid backend development experience (Go, Java, or similar) with RESTful API integration
Experience building scalable, modular web applications in production environments
Understanding of performance optimization, reliability, and maintainable code practices
Strong communication skills and ability to collaborate with cross-functional teams
Self-starter with high ownership and ability to work in a fast-paced environment
What we offer
Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
Competitive Compensation $125K-213K base salary+performance bonus+Equity.
Comprehensive Health & Retirement Benefits Top-tier medical, dental, and vision insurance for employees and dependents, supported by a generous employer subsidy, plus a 401(k) retirement plan with company matching for full-time employees.
Time Off & Workplace Benefits Unlimited PTO, plus 13 paid holidays, 12 weeks of fully paid parental leave for all parents, a hybrid work model with a minimum of three in-office days per week, and access to high-quality office snacks, drinks, and equipment.
Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Cursor, GPT models, Gemini, Claude, and other frontier AI systems to maximize engineering and execution efficiency.
Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.
About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What You Will Do
Develop embedded firmware for AI wearable prototypes, enabling communication between MCU, sensors, wireless modules, and other hardware components.
Bring up new hardware platforms, perform firmware debugging, and validate system functionality.
Collaborate closely with electrical and mechanical engineers to build fully integrated prototype devices.
Implement and optimize firmware for low-power operation, device control, and basic system functions.
Support rapid prototype iteration and prepare firmware architecture for handoff to the Shenzhen engineering team.
Skills, Qualifications and Experience We Look for
Bachelor's or Master's degree in Computer Engineering, Electrical Engineering, or related field with 5+ years of embedded firmware development experience.
Strong programming skills in C/C++ for embedded systems, with experience on MCU platforms and RTOS environments.
Proficiency with development and debugging tools such as Keil, IAR Embedded Workbench, VS Code, or Eclipse, and familiarity with JTAG/SWD debuggers and logic analyzers.
Experience working closely with hardware teams using schematic/PCB tools such as Altium Designer, Cadence, or KiCad for hardware bring-up and debugging.
Experience with low-power systems, sensors, and wireless protocols (Bluetooth/BLE, Wi-Fi) used in wearable or IoT devices.
What We Offer
Founding Team: Opportunity to join the founding team of this new initiative, with meaningful ownership and impact on a fast-growing startup.
Competitive Compensation: $150K-$200K base salary+performance bonus+Equity.
Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.
Retirement Planning: 401(k) plan for full time employees with company matching.
Paid Time Off: Unlimited PTO, plus 13 paid holidays.
New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.
Hybrid Office: Minimum of 3x in office per week.
Gear: New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.
Perks: Best office equipment. Annual offsites. Free office drinks and snacks.
Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
","descriptionPlain":"About Plaud Inc.\n\nPlaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.\n\nPlaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.\n\nTo learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram https://www.instagram.com/plaud_official/, X https://twitter.com/PLAUDAI, Facebook https://www.facebook.com/plaudai, LinkedIn https://www.linkedin.com/company/plaudai/, and YouTube https://www.youtube.com/@PLAUDAI.\n\n \n\nWhy You Should Join Us\n\nPlaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.\n\n - Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.\n\n - Define the next-gen paradigm for human-AI interaction.\n\n - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.\n\n - Work with passionate teammates who value innovation, collaboration, and customer success.\n\n - Grow your career in a culture that champions continuous learning and fast career development.\n\n - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.\n\n \n\nWhat You Will Do\n\n - Develop embedded firmware for AI wearable prototypes, enabling communication between MCU, sensors, wireless modules, and other hardware components.\n\n - Bring up new hardware platforms, perform firmware debugging, and validate system functionality.\n\n - Collaborate closely with electrical and mechanical engineers to build fully integrated prototype devices.\n\n - Implement and optimize firmware for low-power operation, device control, and basic system functions.\n\n - Support rapid prototype iteration and prepare firmware architecture for handoff to the Shenzhen engineering team.\n\n \n\nSkills, Qualifications and Experience We Look for\n\n - Bachelor's or Master's degree in Computer Engineering, Electrical Engineering, or related field with 5+ years of embedded firmware development experience.\n\n - Strong programming skills in C/C++ for embedded systems, with experience on MCU platforms and RTOS environments.\n\n - Proficiency with development and debugging tools such as Keil, IAR Embedded Workbench, VS Code, or Eclipse, and familiarity with JTAG/SWD debuggers and logic analyzers.\n\n - Experience working closely with hardware teams using schematic/PCB tools such as Altium Designer, Cadence, or KiCad for hardware bring-up and debugging.\n\n - Experience with low-power systems, sensors, and wireless protocols (Bluetooth/BLE, Wi-Fi) used in wearable or IoT devices.\n\n \n\nWhat We Offer\n\n - Founding Team: Opportunity to join the founding team of this new initiative, with meaningful ownership and impact on a fast-growing startup.\n\n - Competitive Compensation: $150K-$200K base salary+performance bonus+Equity.\n\n - Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.\n\n - Retirement Planning: 401(k) plan for full time employees with company matching.\n\n - Paid Time Off: Unlimited PTO, plus 13 paid holidays.\n\n - New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.\n\n - Hybrid Office: Minimum of 3x in office per week.\n\n - Gear: New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.\n\n - Perks: Best office equipment. Annual offsites. Free office drinks and snacks.\n\n \n\nPlaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f44f96c7-5a11-45ba-a252-8104cc4c0e55","title":"Senior Full Stack Enginner - Consumer & Commerce","department":"Global Product R&D Center","team":"Global Product R&D Center","employmentType":"FullTime","location":"Palo Alto, CA","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"Washigton","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-03-02T21:24:44.560+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"CA","addressCountry":"US","addressLocality":"Palo Alto"}},"jobUrl":"https://jobs.ashbyhq.com/plaud/f44f96c7-5a11-45ba-a252-8104cc4c0e55","applyUrl":"https://jobs.ashbyhq.com/plaud/f44f96c7-5a11-45ba-a252-8104cc4c0e55/application","descriptionHtml":"About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What you will do
Design and implement end-to-end features across frontend and backend to support Teams, B2B, and D2C initiatives.
Develop scalable, modular web applications and integrate with business-facing service APIs.
Collaborate closely with Product and Business teams to translate requirements into high-quality technical solutions.
Ensure performance, reliability, and maintainability of web applications in production environments.
Participate in code reviews, technical design discussions, and cross-team coordination to maintain engineering standards.
Skills, qualifications and experience we look for
At least 5 years of full-stack software engineering experience
Strong proficiency in modern frontend frameworks (e.g., React)
Solid backend development experience (Go, Java, or similar) with RESTful API integration
Experience building scalable, modular web applications in production environments
Understanding of performance optimization, reliability, and maintainable code practices
Strong communication skills and ability to collaborate with cross-functional teams
Self-starter with high ownership and ability to work in a fast-paced environment
What we offer
Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
Comprehensive Health & Retirement Benefits Top-tier medical, dental, and vision insurance for employees and dependents, supported by a generous employer subsidy, plus a 401(k) retirement plan with company matching for full-time employees.
Time Off & Workplace Benefits Unlimited PTO, plus 13 paid holidays, 12 weeks of fully paid parental leave for all parents, a hybrid work model with a minimum of three in-office days per week, and access to high-quality office snacks, drinks, and equipment.
Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Cursor, GPT models, Gemini, Claude, and other frontier AI systems to maximize engineering and execution efficiency.
Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.
About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What You Will Do
AI Application & Backend Core Delivery: Engineer and iterate realtime voice AI services and Agent workflows; build key modules including tool orchestration, memory, and multi-step reasoning; translate business requirements into scalable service capabilities.
Production-Grade System Engineering: Design and implement highly-available, low-latency, scalable architectures (latency is especially critical for realtime voice); establish monitoring, logging, alerting, and tracing foundations to support both high-frequency consumer usage and enterprise deployment.
AI Integration & Closed-Loop Iteration: Integrate LLM / ASR / TTS capabilities into product pipelines; help build evaluation frameworks and automated testing for Agent and voice quality; partner with Applied AI and Product to drive data-driven, closed-loop improvement in production.
Full-Stack Collaboration & Rapid Iteration: Keep backend as your main line while extending into mobile, SDK, or frontend surfaces as needed to ship end-to-end; collaborate closely with Product, Applied AI, and mobile teams across enterprise PoCs and consumer features.
AI-Native Engineering Velocity: Actively adopt AI coding assistants, agentic dev workflows, and automated testing/debugging tools to accelerate iteration while maintaining strong engineering quality.
Minimum Qualifications
Strong Engineering Execution (Required)
Proven track record of owning and delivering critical systems/components end-to-end (we value demonstrated delivery and depth over a specific number of years)
Solid CS fundamentals: data structures, algorithms, system design
Consistently high-quality output in fast-paced environments
Backend / Distributed Systems (Required · Primary)
Proficiency in at least one backend language (Python, Go, Java, C++, etc.)
Experience building scalable online services: API design, async workflows, microservices
Familiarity with distributed systems fundamentals: databases, caching, messaging, performance optimization
Strong AI Sense & Hands-On Practice (Required · Emphasis)
Not just \"interested\" — you've actually built products with LLMs / Agents / workflow automation
Ability to turn prototypes into scalable, maintainable, production-ready solutions
You already use AI tools in your day-to-day work
Production Engineering Excellence
Experience delivering production systems with a focus on reliability, latency, and scalability
Knowledge of observability best practices: logging, monitoring, alerting, tracing
Engineering rigor via automated testing, CI/CD, and disciplined code review
Ownership & Cross-Functional Collaboration
Strong end-to-end ownership; effective under ambiguity
Proven ability to work with Product, Applied AI, and GTM toward shared outcomes
Accountable for user experience and delivery impact
Strong Plus
Mobile (emphasis): native iOS / Android, or cross-platform (Flutter / React Native); able to ship mobile features or maintain a mobile SDK independently
SDK Development (emphasis): designing, packaging, versioning, and delivering developer-facing SDKs, with a focus on usability and integration experience
Realtime / Audio: WebRTC, audio streaming, low-latency transport
Voice AI: ASR / TTS pipelines, voice Agents, cascade vs. native speech-to-speech architectures
Frontend (nice-to-have): familiarity with React / TypeScript; able to contribute to web apps or developer consoles
What We Offer
Founding Team: Opportunity to join the founding team of this new initiative, with meaningful ownership and impact on a fast-growing startup.
Competitive Compensation: $140K-$172K base salary+performance bonus+Equity.
Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.
Retirement Planning: 401(k) plan for full time employees with company matching.
Paid Time Off: Unlimited PTO, plus 13 paid holidays.
New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.
Hybrid Office: Minimum of 3x in office per week.
Gear: New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.
Perks: Best office equipment. Annual offsites. Free office drinks and snacks.
Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
","descriptionPlain":"About Plaud Inc.\n\nPlaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.\n\nPlaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.\n\nTo learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram https://www.instagram.com/plaud_official/, X https://twitter.com/PLAUDAI, Facebook https://www.facebook.com/plaudai, LinkedIn https://www.linkedin.com/company/plaudai/, and YouTube https://www.youtube.com/@PLAUDAI.\n\n \n\nWhy You Should Join Us\n\nPlaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.\n\n - Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.\n\n - Define the next-gen paradigm for human-AI interaction.\n\n - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.\n\n - Work with passionate teammates who value innovation, collaboration, and customer success.\n\n - Grow your career in a culture that champions continuous learning and fast career development.\n\n - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.\n\n \n\nWhat You Will Do\n\n - AI Application & Backend Core Delivery: Engineer and iterate realtime voice AI services and Agent workflows; build key modules including tool orchestration, memory, and multi-step reasoning; translate business requirements into scalable service capabilities.\n\n - Production-Grade System Engineering: Design and implement highly-available, low-latency, scalable architectures (latency is especially critical for realtime voice); establish monitoring, logging, alerting, and tracing foundations to support both high-frequency consumer usage and enterprise deployment.\n\n - AI Integration & Closed-Loop Iteration: Integrate LLM / ASR / TTS capabilities into product pipelines; help build evaluation frameworks and automated testing for Agent and voice quality; partner with Applied AI and Product to drive data-driven, closed-loop improvement in production.\n\n - Full-Stack Collaboration & Rapid Iteration: Keep backend as your main line while extending into mobile, SDK, or frontend surfaces as needed to ship end-to-end; collaborate closely with Product, Applied AI, and mobile teams across enterprise PoCs and consumer features.\n\n - AI-Native Engineering Velocity: Actively adopt AI coding assistants, agentic dev workflows, and automated testing/debugging tools to accelerate iteration while maintaining strong engineering quality.\n \n \n\nMinimum Qualifications\n\nStrong Engineering Execution (Required)\n\n - Proven track record of owning and delivering critical systems/components end-to-end (we value demonstrated delivery and depth over a specific number of years)\n\n - Solid CS fundamentals: data structures, algorithms, system design\n\n - Consistently high-quality output in fast-paced environments\n\nBackend / Distributed Systems (Required · Primary)\n\n - Proficiency in at least one backend language (Python, Go, Java, C++, etc.)\n\n - Experience building scalable online services: API design, async workflows, microservices\n\n - Familiarity with distributed systems fundamentals: databases, caching, messaging, performance optimization\n\nStrong AI Sense & Hands-On Practice (Required · Emphasis)\n\n - Not just \"interested\" — you've actually built products with LLMs / Agents / workflow automation\n\n - Ability to turn prototypes into scalable, maintainable, production-ready solutions\n\n - You already use AI tools in your day-to-day work\n\nProduction Engineering Excellence\n\n - Experience delivering production systems with a focus on reliability, latency, and scalability\n\n - Knowledge of observability best practices: logging, monitoring, alerting, tracing\n\n - Engineering rigor via automated testing, CI/CD, and disciplined code review\n\nOwnership & Cross-Functional Collaboration\n\n - Strong end-to-end ownership; effective under ambiguity\n\n - Proven ability to work with Product, Applied AI, and GTM toward shared outcomes\n\n - Accountable for user experience and delivery impact\n\n \n\nStrong Plus\n\n - Mobile (emphasis): native iOS / Android, or cross-platform (Flutter / React Native); able to ship mobile features or maintain a mobile SDK independently\n\n - SDK Development (emphasis): designing, packaging, versioning, and delivering developer-facing SDKs, with a focus on usability and integration experience\n\n - Realtime / Audio: WebRTC, audio streaming, low-latency transport\n\n - Voice AI: ASR / TTS pipelines, voice Agents, cascade vs. native speech-to-speech architectures\n\n - Frontend (nice-to-have): familiarity with React / TypeScript; able to contribute to web apps or developer consoles \n\n \n\nWhat We Offer\n\n - Founding Team: Opportunity to join the founding team of this new initiative, with meaningful ownership and impact on a fast-growing startup.\n\n - Competitive Compensation: $140K-$172K base salary+performance bonus+Equity.\n\n - Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.\n\n - Retirement Planning: 401(k) plan for full time employees with company matching.\n\n - Paid Time Off: Unlimited PTO, plus 13 paid holidays.\n\n - New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.\n\n - Hybrid Office: Minimum of 3x in office per week.\n\n - Gear: New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.\n\n - Perks: Best office equipment. Annual offsites. Free office drinks and snacks.\n\n \n\nPlaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3ef5652c-0f5c-4145-a632-6adefda1497d","title":"Legal Counsel, Data Security & Compliance","department":"Legal & Intellectual Property","team":"Legal & Intellectual Property","employmentType":"FullTime","location":"San Francisco, CA","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-30T22:17:52.792+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaud/3ef5652c-0f5c-4145-a632-6adefda1497d","applyUrl":"https://jobs.ashbyhq.com/plaud/3ef5652c-0f5c-4145-a632-6adefda1497d/application","descriptionHtml":"About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What You Will Do
Develop and maintain global data privacy, AI governance, and compliance policies aligned with evolving regulations (GDPR, CCPA, EU AI Act).
Partner with Security, Product, and Engineering to ensure privacy-by-design and compliance-by-default in all AI systems and cloud platforms.
Draft, review, and negotiate data protection agreements (DPAs) and compliance clauses with customers and vendors.
Lead incident response legal coordination, including breach notifications, investigations, and communications.
Monitor global regulatory changes and advise executives on emerging risks and legal strategies for AI and data operations.
Skills, Qualifications and Experience We Look for
Advanced degree in Law (J.D. or LL.M.).
At least 5 years of experience working in global SaaS/AI companies.
Comfortable working across time zones and collaborating asynchronously.
Strong communication skills with empathy.
Adaptive, collaborative, and proactive in driving outcomes.
What We Offer
Founding Team: Opportunity to join the founding team of this new initiative, with meaningful ownership and impact on a fast-growing startup.
Competitive Compensation: 160K-$240K base salary+performance bonus+Equity.
Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.
Retirement Planning: 401(k) plan for full time employees with company matching.
Paid Time Off: Unlimited PTO, plus 13 paid holidays.
New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.
Hybrid Office: Minimum of 3x in office per week.
Gear: New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.
Perks: Best office equipment. Annual offsites. Free office drinks and snacks.
Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
","descriptionPlain":"About Plaud Inc.\n\nPlaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.\n\nPlaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.\n\nTo learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram https://www.instagram.com/plaud_official/, X https://twitter.com/PLAUDAI, Facebook https://www.facebook.com/plaudai, LinkedIn https://www.linkedin.com/company/plaudai/, and YouTube https://www.youtube.com/@PLAUDAI.\n\n \n\nWhy You Should Join Us\n\nPlaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.\n\n - Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.\n\n - Define the next-gen paradigm for human-AI interaction.\n\n - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.\n\n - Work with passionate teammates who value innovation, collaboration, and customer success.\n\n - Grow your career in a culture that champions continuous learning and fast career development.\n\n - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.\n\n \n\nWhat You Will Do\n\n - Develop and maintain global data privacy, AI governance, and compliance policies aligned with evolving regulations (GDPR, CCPA, EU AI Act).\n\n - Partner with Security, Product, and Engineering to ensure privacy-by-design and compliance-by-default in all AI systems and cloud platforms.\n\n - Draft, review, and negotiate data protection agreements (DPAs) and compliance clauses with customers and vendors.\n\n - Lead incident response legal coordination, including breach notifications, investigations, and communications.\n\n - Monitor global regulatory changes and advise executives on emerging risks and legal strategies for AI and data operations.\n\n \n\nSkills, Qualifications and Experience We Look for\n\n - Advanced degree in Law (J.D. or LL.M.).\n\n - At least 5 years of experience working in global SaaS/AI companies.\n\n - Comfortable working across time zones and collaborating asynchronously.\n\n - Strong communication skills with empathy.\n\n - Adaptive, collaborative, and proactive in driving outcomes.\n\n \n\nWhat We Offer\n\n - Founding Team: Opportunity to join the founding team of this new initiative, with meaningful ownership and impact on a fast-growing startup.\n\n - Competitive Compensation: 160K-$240K base salary+performance bonus+Equity.\n\n - Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.\n\n - Retirement Planning: 401(k) plan for full time employees with company matching.\n\n - Paid Time Off: Unlimited PTO, plus 13 paid holidays.\n\n - New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.\n\n - Hybrid Office: Minimum of 3x in office per week.\n\n - Gear: New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.\n\n - Perks: Best office equipment. Annual offsites. Free office drinks and snacks.\n\n \n\nPlaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"4d892e32-6245-4ce4-8047-d77394b8932a","title":"Machine Learning Engineer, Speech LLM Training - San Francisco","department":"Algorithms & Platform R&D","team":"Algorithms & Platform R&D","employmentType":"FullTime","location":"San Francisco, CA","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-08T06:57:44.252+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaud/4d892e32-6245-4ce4-8047-d77394b8932a","applyUrl":"https://jobs.ashbyhq.com/plaud/4d892e32-6245-4ce4-8047-d77394b8932a/application","descriptionHtml":"Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
Have a proven track record of building and training large-scale audio or speech models from the ground up, whether that involves unified SpeechLLMs, advanced ASR, expressive TTS, or generative audio architectures.
Love living at the intersection of research and engineering, eager to design novel sequence modeling architectures one day and debug distributed training clusters the next.
Are highly comfortable traversing the entire stack—from fundamental signal processing and raw acoustic representations to massive foundation model training and edge-device optimization.
Possess deep expertise in PyTorch or JAX, with battle scars from optimizing large-scale distributed training runs, managing GPU memory utilization, and resolving complex performance bottlenecks.
Thrive in a fast-paced, high-growth startup environment where you are expected to take extreme ownership of ambiguous problems and drive them directly into production.
Are obsessed with building AI systems that natively understand and generate speech, ultimately creating a hardware-software AI companion that amplifies human productivity.
Text-based LLMs: Hands-on experience with core text-based Large Language Model pretraining, instruction tuning, or RLHF.
Neural Audio Codecs: Hands-on experience designing and training state-of-the-art neural audio codecs for streamable, high-fidelity audio.
Generative Architectures: Designing and training diffusion models, flow matching, or autoregressive architectures specifically for speech and voice generation.
Alignment & Steerability: Applying Reinforcement Learning (RL) techniques (like RLHF or GRPO) to improve conversational cadence, steerability, and alignment in foundation models.
Deep System Optimization: End-to-end inference and performance optimization, leveraging high-throughput serving frameworks (e.g., vLLM, TensorRT-LLM, SGLang) to minimize latency for real-time cloud streaming.
Large-Scale Infrastructure: Managing massive GPU clusters, utilizing advanced distributed training frameworks (e.g., FSDP, DeepSpeed), and navigating orchestration tools like Kubernetes.
What We Offer
Founding Team Initiative: Opportunity to be an early, foundational member of our core SpeechLLM lab, with meaningful ownership and impact on a fast-growing startup.
Competitive Compensation: $195K - $365K base salary + performance bonus + Equity.
Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.
Retirement Planning: 401(k) plan for full-time employees with company matching.
Paid Time Off: Unlimited PTO, plus 13 paid holidays.
New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.
Hybrid Office: Minimum of 3x in-office per week to foster highly collaborative, fast-paced research.
Gear & Perks: Choice of top-of-the-line laptops/workstations, annual offsites, and a fully stocked office.
Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
","descriptionPlain":"ABOUT PLAUD INC.\n\nPlaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.\n\nPlaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.\n\nTo learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram https://www.instagram.com/plaud_official/, X https://twitter.com/PLAUDAI, Facebook https://www.facebook.com/plaudai, LinkedIn https://www.linkedin.com/company/plaudai/, and YouTube https://www.youtube.com/@PLAUDAI.\n\n \n\nWhy You Should Join Us\n\nPlaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.\n\n - Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.\n\n - Define the next-gen paradigm for human-AI interaction.\n\n - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.\n\n - Work with passionate teammates who value innovation, collaboration, and customer success.\n\n - Grow your career in a culture that champions continuous learning and fast career development.\n\n - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.\n\n \n\n\nYOU MAY BE A GOOD FIT IF YOU:\n\n - Have a proven track record of building and training large-scale audio or speech models from the ground up, whether that involves unified SpeechLLMs, advanced ASR, expressive TTS, or generative audio architectures.\n\n - Love living at the intersection of research and engineering, eager to design novel sequence modeling architectures one day and debug distributed training clusters the next.\n\n - Are highly comfortable traversing the entire stack—from fundamental signal processing and raw acoustic representations to massive foundation model training and edge-device optimization.\n\n - Possess deep expertise in PyTorch or JAX, with battle scars from optimizing large-scale distributed training runs, managing GPU memory utilization, and resolving complex performance bottlenecks.\n\n - Thrive in a fast-paced, high-growth startup environment where you are expected to take extreme ownership of ambiguous problems and drive them directly into production.\n\n - Are obsessed with building AI systems that natively understand and generate speech, ultimately creating a hardware-software AI companion that amplifies human productivity.\n\n \n\n\nSTRONG CANDIDATES MAY ALSO HAVE EXPERIENCE WITH:\n\n - Text-based LLMs: Hands-on experience with core text-based Large Language Model pretraining, instruction tuning, or RLHF.\n\n - Neural Audio Codecs: Hands-on experience designing and training state-of-the-art neural audio codecs for streamable, high-fidelity audio.\n\n - Generative Architectures: Designing and training diffusion models, flow matching, or autoregressive architectures specifically for speech and voice generation.\n\n - Alignment & Steerability: Applying Reinforcement Learning (RL) techniques (like RLHF or GRPO) to improve conversational cadence, steerability, and alignment in foundation models.\n\n - Deep System Optimization: End-to-end inference and performance optimization, leveraging high-throughput serving frameworks (e.g., vLLM, TensorRT-LLM, SGLang) to minimize latency for real-time cloud streaming.\n\n - Large-Scale Infrastructure: Managing massive GPU clusters, utilizing advanced distributed training frameworks (e.g., FSDP, DeepSpeed), and navigating orchestration tools like Kubernetes.\n\n \n \n\nWhat We Offer\n\n - Founding Team Initiative: Opportunity to be an early, foundational member of our core SpeechLLM lab, with meaningful ownership and impact on a fast-growing startup.\n\n - Competitive Compensation: $195K - $365K base salary + performance bonus + Equity.\n\n - Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.\n\n - Retirement Planning: 401(k) plan for full-time employees with company matching.\n\n - Paid Time Off: Unlimited PTO, plus 13 paid holidays.\n\n - New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.\n\n - Hybrid Office: Minimum of 3x in-office per week to foster highly collaborative, fast-paced research.\n\n - Gear & Perks: Choice of top-of-the-line laptops/workstations, annual offsites, and a fully stocked office.\n\n \n\nPlaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"01f7453c-0f8f-456a-9182-3fe539ffec41","title":"Machine Learning Engineer, Inference & Serving (Speech LLM) - San Francisco","department":"Algorithms & Platform R&D","team":"Algorithms & Platform R&D","employmentType":"FullTime","location":"San Francisco, CA","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-08T06:58:22.127+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaud/01f7453c-0f8f-456a-9182-3fe539ffec41","applyUrl":"https://jobs.ashbyhq.com/plaud/01f7453c-0f8f-456a-9182-3fe539ffec41/application","descriptionHtml":"Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
Have hands-on experience building and deploying high-throughput, ultra-low-latency inference engines for large language models or foundational speech models.
Understand the intricate tradeoffs between latency, throughput, and Time-To-First-Token (or Time-To-First-Audio) in real-time streaming environments.
Have practical experience with continuous batching, KV cache management (e.g., PagedAttention), and stateful connections necessary for real-time conversational AI.
Possess a deep understanding of GPU architectures (NVIDIA Ampere/Hopper) and the memory hierarchy, allowing you to identify and eliminate hardware bottlenecks.
Communicate clearly and collaborate effectively, as you will sit at the critical intersection between the core ML training team and the backend infrastructure team.
Thrive in fast-moving environments and genuinely enjoy the systems-engineering challenge of squeezing every last drop of performance out of a cluster of GPUs.
Are obsessed with building AI systems that natively understand and generate speech, ultimately creating a hardware-software AI companion that amplifies human productivity.
Frontier Serving Frameworks: Deep, under-the-hood familiarity with modern LLM serving frameworks like vLLM, TensorRT-LLM, SGLang, or NVIDIA Triton Inference Server (bonus points for active open-source contributions to these repositories).
Real-Time Audio Streaming: Experience handling continuous audio streams over WebSockets or WebRTC, deploying neural audio codecs, and managing chunked audio generation to minimize conversational latency.
Advanced Inference Techniques: Implementing cutting-edge generation algorithms such as speculative decoding, lookahead decoding, or chunked prefill.
Model Compression & Quantization: Hands-on experience with post-training quantization (PTQ), deploying models in FP8, INT8, AWQ, or GPTQ, without degrading audio naturalness or ASR accuracy.
Large-Scale Distributed Systems: Deploying multi-GPU (Tensor Parallelism) and multi-node inference pipelines, and managing autoscaling infrastructure using Kubernetes.
Founding Team Initiative: Opportunity to be an early, foundational member of our core SpeechLLM lab, with meaningful ownership and impact on a fast-growing startup.
Competitive Compensation: $195K - $365K base salary + performance bonus + Equity.
Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.
Retirement Planning: 401(k) plan for full-time employees with company matching.
Paid Time Off: Unlimited PTO, plus 13 paid holidays.
New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.
Hybrid Office: Minimum of 3x in-office per week to foster highly collaborative, fast-paced research.
Gear & Perks: Choice of top-of-the-line laptops/workstations, annual offsites, and a fully stocked office.
Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
","descriptionPlain":"ABOUT PLAUD INC.\n\nPlaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.\n\nPlaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.\n\nTo learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram https://www.instagram.com/plaud_official/, X https://twitter.com/PLAUDAI, Facebook https://www.facebook.com/plaudai, LinkedIn http://linkedin.com/company/plaudai/, and YouTube https://www.youtube.com/@PLAUDAI.\n\n \n\nWhy You Should Join Us\n\nPlaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.\n\n - Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.\n\n - Define the next-gen paradigm for human-AI interaction.\n\n - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.\n\n - Work with passionate teammates who value innovation, collaboration, and customer success.\n\n - Grow your career in a culture that champions continuous learning and fast career development.\n\n - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.\n\n \n\n\nYOU MAY BE A GOOD FIT IF YOU:\n\n - Have hands-on experience building and deploying high-throughput, ultra-low-latency inference engines for large language models or foundational speech models.\n\n - Understand the intricate tradeoffs between latency, throughput, and Time-To-First-Token (or Time-To-First-Audio) in real-time streaming environments.\n\n - Have practical experience with continuous batching, KV cache management (e.g., PagedAttention), and stateful connections necessary for real-time conversational AI.\n\n - Possess a deep understanding of GPU architectures (NVIDIA Ampere/Hopper) and the memory hierarchy, allowing you to identify and eliminate hardware bottlenecks.\n\n - Communicate clearly and collaborate effectively, as you will sit at the critical intersection between the core ML training team and the backend infrastructure team.\n\n - Thrive in fast-moving environments and genuinely enjoy the systems-engineering challenge of squeezing every last drop of performance out of a cluster of GPUs.\n\n - Are obsessed with building AI systems that natively understand and generate speech, ultimately creating a hardware-software AI companion that amplifies human productivity.\n\n \n\n\nSTRONG CANDIDATES MAY ALSO HAVE EXPERIENCE WITH:\n\n - Frontier Serving Frameworks: Deep, under-the-hood familiarity with modern LLM serving frameworks like vLLM, TensorRT-LLM, SGLang, or NVIDIA Triton Inference Server (bonus points for active open-source contributions to these repositories).\n\n - Real-Time Audio Streaming: Experience handling continuous audio streams over WebSockets or WebRTC, deploying neural audio codecs, and managing chunked audio generation to minimize conversational latency.\n\n - Advanced Inference Techniques: Implementing cutting-edge generation algorithms such as speculative decoding, lookahead decoding, or chunked prefill.\n\n - Model Compression & Quantization: Hands-on experience with post-training quantization (PTQ), deploying models in FP8, INT8, AWQ, or GPTQ, without degrading audio naturalness or ASR accuracy.\n\n - Large-Scale Distributed Systems: Deploying multi-GPU (Tensor Parallelism) and multi-node inference pipelines, and managing autoscaling infrastructure using Kubernetes.\n\n \n\n\nWHAT WE OFFER\n\n - Founding Team Initiative: Opportunity to be an early, foundational member of our core SpeechLLM lab, with meaningful ownership and impact on a fast-growing startup.\n\n - Competitive Compensation: $195K - $365K base salary + performance bonus + Equity.\n\n - Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.\n\n - Retirement Planning: 401(k) plan for full-time employees with company matching.\n\n - Paid Time Off: Unlimited PTO, plus 13 paid holidays.\n\n - New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.\n\n - Hybrid Office: Minimum of 3x in-office per week to foster highly collaborative, fast-paced research.\n\n - Gear & Perks: Choice of top-of-the-line laptops/workstations, annual offsites, and a fully stocked office.\n\n \n\nPlaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c2b90220-4121-4913-a932-514b0a0098c0","title":"Senior Security Engineer","department":"Data Security Center","team":"Data Security Center","employmentType":"FullTime","location":"San Francisco, CA","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"Washigton","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-05-13T23:32:53.287+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaud/c2b90220-4121-4913-a932-514b0a0098c0","applyUrl":"https://jobs.ashbyhq.com/plaud/c2b90220-4121-4913-a932-514b0a0098c0/application","descriptionHtml":"About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, Linkedin, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What you will do
You will own both the detection & response layer and the cloud infrastructure security foundation at Plaud — two domains that must operate in lockstep to deliver SOC 2 Type II audit readiness by Q4 2026.
Cloud & Infrastructure Security — Remediate credential exposure across AWS/GCP production environments, deploy and tune CSPM across all accounts, embed IaC security gates (Checkov/Terraform) into CI/CD, and implement Zero Standing Privileges via JIT/CIEM.
SIEM Build & Detection Engineering — Deploy the SIEM platform and author 30+ MITRE ATT&CK-mapped detection rules spanning cloud telemetry, endpoint, and SaaS — with ongoing tuning to reduce false positives and maintain coverage fidelity.
Incident Response — Own the IR lifecycle end-to-end: develop playbooks across a minimum of 4 incident categories, lead cross-functional response for P1/P2 events, and drive MTTD to ≤60 minutes.
SOC 2 TII Operational Evidence — Produce and maintain the continuous evidence package required for audit — log retention, alert records, control review cadences, and written control narratives for Cloud Security and SecOps domains.
Security Reporting & Risk Governance — Publish monthly security reports to leadership, deliver H1 risk governance reports, and maintain vulnerability SLA compliance ≥90% with clear remediation tracking.
Skills, qualifications and experience we look for
5-8 years of hands-on security engineering experience with demonstrable depth in at least one of: cloud security (AWS/GCP, CSPM, IAM, IaC) or security operations (SIEM, IR, SOAR, detection engineering) — and working fluency in the other.
Proven ability to build security infrastructure from zero: tool selection, baseline configuration, and policy definition without inheriting a mature program or existing runbook.
Strong working knowledge of MITRE ATT&CK, CIS Benchmarks (L1/L2), cloud-native security tooling (AWS Security Hub, GCP SCC, or equivalent CSPM), and log source integration across cloud and endpoint layers.
Familiarity with SOC 2 TII control requirements — specifically CC6 (logical access), CC7 (monitoring & detection), and the operational evidence standards expected by a third-party auditor.
Routinely uses LLMs as part of daily security workflow — alert summarization, detection rule generation, SOAR playbook drafting, or IaC policy automation. Will demo last-2-weeks AI usage during interview.
What we offer
Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
Competitive Compensation: $175K-$278K base salary+performance bonus+Equity.
High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Cursor, GPT models, Gemini, Claude, and other frontier AI systems to maximize engineering and execution efficiency.
Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.
会社概要｜About Plaud Inc.
Plaudは、2023年より、生産性とパフォーマンスを向上させる議事録ソリューションを提供し、世界で最も信頼されるプロ向けAI業務パートナーとして、世界170以上の国と地域で300万人以上のユーザーに愛用されています。「無限に広がる、知的ポテンシャル」というミッションと共に、Plaudは、「話す・聞く・見る・考える」といった日々の行動の中から、知性を捉え、まとめ、活かせるようにするための次世代インテリジェンス基盤とインターフェースを構築しています。
Plaud Inc.は、米国デラウェア州で法人登録され、サンフランシスコに本拠を置く企業です。GDPR、SOC 2 Type II、HIPAA、EN 18031に準拠し、最高水準のデータセキュリティとプライバシー保護に取り組んでいます。
詳しくは公式サイトのほか、Instagram、X、Facebook、LinkedIn、YouTubeでもご覧いただけます。
当社で働く魅力｜Why You Should Join Us
Plaudでは、人々の「話す・聞く・見る・考える」から生まれる知的データを活用し、次世代のインテリジェンス基盤とインターフェースを構築しています。
創業からわずか3年で年商3億ドルに到達した、自走型・高成長スタートアップ
人とAIの新しい関係性を共にデザインできるチャンス
最先端のAIプロフェッショナルツールの開発に直接携われる環境
イノベーションとチームワークを重視する企業文化
継続的な学びとキャリア成長を支援
グローバル環境での経験と市場競争力のある報酬
仕事内容｜What You Will Do
日本市場におけるKOL／インフルエンサー戦略の立案・実行（YouTube・X・Instagram・TikTok中心） KOL/Influencer Strategy: Plan and execute KOL/influencer strategies for the Japanese market (YouTube, X, Instagram, TikTok).
ブランド認知〜CVまでを一貫して設計（単発施策ではなくフルファネル） Full-Funnel Design: Manage everything from brand awareness to conversion — continuous strategy, not one-off campaigns.
インフルエンサーのリクルーティング／関係構築／長期パートナーシップ化 Relationship Management: Recruit influencers and build long-term partnerships.
タレント／クリエイター／代理店との交渉および契約管理 Negotiation & Contracts: Manage negotiations and contracts with talent, creators, and agencies.
コンテンツ企画（レビュー、ビジネス活用事例など）と品質ディレクション Content Planning: Direct content quality and planning (reviews, business use cases, etc.).
応募資格・経験｜Skills, Qualifications and Experience
インフルエンサーマーケティング実務経験（3年以上） 3+ years of hands-on influencer marketing experience.
日本市場における主要SNS／プラットフォームへの深い理解 Deep understanding of major SNS platforms in the Japanese market.
KPI設計およびデータドリブンでの改善経験 Proven experience in KPI design and data-based optimization.
社外パートナー（KOL／事務所）との交渉・ディレクション経験 Experience negotiating with and directing external partners and KOL agencies.
AIツール（例：ChatGPT等）を活用した業務効率化・コンテンツ企画・分析の実務経験 Practical experience using AI tools (e.g., ChatGPT) for efficiency, content planning, and analysis.
About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What you will do
Design and develop core features of the Plaud App with a strong focus on functionality, performance, reliability, and user experience, leveraging AI-assisted tools to improve development efficiency and code quality.
Build, maintain, and optimize software–hardware connectivity and data transmission flows between mobile applications and physical devices, ensuring robustness and scalability.
Implement and optimize data interactions across the mobile app, hardware devices, firmware, and backend systems, applying AI-assisted analysis and automation to improve stability and performance.
Collaborate closely with hardware, firmware, backend, product, and design teams to deliver end-to-end features and ensure seamless integration across the system.
Contribute to technical design, code quality, and long-term maintainability of the codebase, while proactively exploring and adopting AI-driven practices to enhance engineering productivity.
Skills, qualifications and experience we look for
Solid experience in mobile application development, with strong coding fundamentals and system design capabilities across complex feature areas.
Strong background in mobile app development on iOS, Android, or Flutter-based cross-platform solutions, with a deep understanding of platform-specific constraints and best practices.
Proven experience building and maintaining software–hardware connectivity and data interaction layers, such as BLE, Wi-Fi, and custom device communication protocols.
Strong ability to debug, optimize, and maintain complex, multi-component systems spanning mobile apps, devices, firmware, and backend services.
A highly collaborative mindset with demonstrated end-to-end ownership of features, and a proactive approach to embracing and applying AI technologies and AI-assisted tools to improve development efficiency, code quality, and delivery velocity.
What we offer
Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
Comprehensive Health & Retirement Benefits Top-tier medical, dental, and vision insurance for employees and dependents, supported by a generous employer subsidy, plus a 401(k) retirement plan with company matching for full-time employees.
Time Off & Workplace Benefits Unlimited PTO, plus 13 paid holidays, 12 weeks of fully paid parental leave for all parents, a hybrid work model with a minimum of three in-office days per week, and access to high-quality office snacks, drinks, and equipment.
Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Cursor, GPT models, Gemini, Claude, and other frontier AI systems to maximize engineering and execution efficiency.
Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $140,000 - $267,000 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and equity.
About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $250M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What you will do
Perform manual testing of new features and releases across the Plaud Teams, Pricing flow, and Growth projects
Write clear, reproducible bug reports and track resolution with engineering
Develop working knowledge of core user flows: recording, transcription, subscription management, workspace governance, and billing
Contribute to test plans and regression suites ahead of releases
Partner with PMs and engineers to define acceptance criteria before features ship
Validate bug fixes and conduct regression testing
Skills, qualifications and experience we look for
3+ years of QA experience with a strong manual testing focus
Ability to write clear, detailed bug reports and test cases
Experience testing web and mobile (iOS/Android) applications
Experience testing SaaS or subscription-based products preferred
Familiarity with tools such as JIRA, Linear, or similar issue trackers
Able to ramp up quickly and work independently with minimal onboarding
Compensation: $40-50/hr
About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What you will do
Design and implement end-to-end features across frontend and backend to support Teams, B2B, and D2C initiatives.
Develop scalable, modular web applications and integrate with business-facing service APIs.
Collaborate closely with Product and Business teams to translate requirements into high-quality technical solutions.
Ensure performance, reliability, and maintainability of web applications in production environments.
Participate in code reviews, technical design discussions, and cross-team coordination to maintain engineering standards.
Skills, qualifications and experience we look for
At least 3 years of full-stack software engineering experience
Strong proficiency in modern frontend frameworks (e.g., React)
Solid backend development experience (Go, Java, or similar) with RESTful API integration
Experience building scalable, modular web applications in production environments
Understanding of performance optimization, reliability, and maintainable code practices
Strong communication skills and ability to collaborate with cross-functional teams
Self-starter with high ownership and ability to work in a fast-paced environment
Compensation: $65-85/hr
About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What you will do
Design and develop core features of the Plaud App with a strong focus on functionality, performance, reliability, and user experience, leveraging AI-assisted tools to improve development efficiency and code quality.
Build, maintain, and optimize software–hardware connectivity and data transmission flows between mobile applications and physical devices, ensuring robustness and scalability.
Implement and optimize data interactions across the mobile app, hardware devices, firmware, and backend systems, applying AI-assisted analysis and automation to improve stability and performance.
Collaborate closely with hardware, firmware, backend, product, and design teams to deliver end-to-end features and ensure seamless integration across the system.
Contribute to technical design, code quality, and long-term maintainability of the codebase, while proactively exploring and adopting AI-driven practices to enhance engineering productivity.
Skills, qualifications and experience we look for
Solid experience in mobile application development, with strong coding fundamentals and system design capabilities across complex feature areas.
Strong background in mobile app development on iOS, Android, or Flutter-based cross-platform solutions, with a deep understanding of platform-specific constraints and best practices.
Proven experience building and maintaining software–hardware connectivity and data interaction layers, such as BLE, Wi-Fi, and custom device communication protocols.
Strong ability to debug, optimize, and maintain complex, multi-component systems spanning mobile apps, devices, firmware, and backend services.
A highly collaborative mindset with demonstrated end-to-end ownership of features, and a proactive approach to embracing and applying AI technologies and AI-assisted tools to improve development efficiency, code quality, and delivery velocity.
Compensation $80-100/hr
","descriptionPlain":"About Plaud Inc.\n\nPlaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.\n\nPlaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.\n\nTo learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram https://www.instagram.com/plaud_official/, X https://twitter.com/PLAUDAI, Facebook https://www.facebook.com/plaudai, LinkedIn https://www.linkedin.com/company/plaudai/, and YouTube https://www.youtube.com/@PLAUDAI.\n\n \n\nWhy You Should Join Us\n\nPlaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.\n\n - Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.\n\n - Define the next-gen paradigm for human-AI interaction.\n\n - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.\n\n - Work with passionate teammates who value innovation, collaboration, and customer success.\n\n - Grow your career in a culture that champions continuous learning and fast career development.\n\n - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.\n\n \n\nWhat you will do\n\n - Design and develop core features of the Plaud App with a strong focus on functionality, performance, reliability, and user experience, leveraging AI-assisted tools to improve development efficiency and code quality.\n\n - Build, maintain, and optimize software–hardware connectivity and data transmission flows between mobile applications and physical devices, ensuring robustness and scalability.\n\n - Implement and optimize data interactions across the mobile app, hardware devices, firmware, and backend systems, applying AI-assisted analysis and automation to improve stability and performance.\n\n - Collaborate closely with hardware, firmware, backend, product, and design teams to deliver end-to-end features and ensure seamless integration across the system.\n\n - Contribute to technical design, code quality, and long-term maintainability of the codebase, while proactively exploring and adopting AI-driven practices to enhance engineering productivity.\n\n \n\nSkills, qualifications and experience we look for\n\n - Solid experience in mobile application development, with strong coding fundamentals and system design capabilities across complex feature areas.\n\n - Strong background in mobile app development on iOS, Android, or Flutter-based cross-platform solutions, with a deep understanding of platform-specific constraints and best practices.\n\n - Proven experience building and maintaining software–hardware connectivity and data interaction layers, such as BLE, Wi-Fi, and custom device communication protocols.\n\n - Strong ability to debug, optimize, and maintain complex, multi-component systems spanning mobile apps, devices, firmware, and backend services.\n\n - A highly collaborative mindset with demonstrated end-to-end ownership of features, and a proactive approach to embracing and applying AI technologies and AI-assisted tools to improve development efficiency, code quality, and delivery velocity.\n\nCompensation $80-100/hr","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c4b99f9b-1436-458b-809f-fdfe3fa1bd14","title":"AI Integration Engineer","department":"IT & Digitalization","team":"IT & Digitalization","employmentType":"FullTime","location":"San Francisco, CA","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-03T22:18:50.466+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaud/c4b99f9b-1436-458b-809f-fdfe3fa1bd14","applyUrl":"https://jobs.ashbyhq.com/plaud/c4b99f9b-1436-458b-809f-fdfe3fa1bd14/application","descriptionHtml":"About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, Linkedin, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
We're hiring the engineer who turns \"someone should automate this\" into \"done.\"
What you will do
Pick the platform, set the architecture — choose the orchestration / iPaaS (Tray, Workato, n8n…) and define the integration patterns, data contracts and auth model others build to.
Build the integration + auth layer — connect the core stack (Okta/Entra, Rippling, NetSuite, Slack, Notion) with automated, identity-driven provisioning.
Ship AI agents & automations — starting with quick wins, hire-to-retire, and help-desk deflection.
Turn jobs-to-be-done into production — monitored, reliable automations with runbooks. No solo-maintained black boxes.
Partner across the company — wire systems to Business Systems' data contracts, across all global offices
How you'll elevate Plaud
From manual to automatic. The repetitive work that drains people quietly disappears.
Quick wins everyone feels. You ship the automations that change how a team works the same week.
You make the company faster. Every system you connect compounds — the whole org moves quicker.
Skills, qualifications and experience we look for
5+ years building integrations and/or automation in production (APIs, webhooks, SCIM, event-driven), hands-on with an iPaaS (Workato, n8n, Tray, or similar).
Has shipped AI/LLM agents or automations end-to-end — orchestration, workflow and prompt design — not just prototypes.
Strong engineering fundamentals and scripting (Python), with production discipline: monitoring, error handling, runbooks.
Solid grasp of identity/auth (SSO, SCIM, OAuth) and how systems of record (HRIS, ERP, collaboration) connect.
A builder's bias — would rather ship a rough quick win this week than perfect a plan for next quarter
What we offer
Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximize engineering and execution efficiency.
Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
Team & Culture Annual company off-sites, team events, and a culture that values craftsmanship, ownership, and velocity.
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $140,000 - $276,000 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and equity.
Disclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
","descriptionPlain":"About Plaud Inc.\n\nPlaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.\n\nPlaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.\n\nTo learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram https://www.instagram.com/plaud_official/, X https://twitter.com/PLAUDAI, Facebook https://www.facebook.com/plaudai, Linkedin https://www.linkedin.com/company/plaudai/, and YouTube https://www.youtube.com/@PLAUDAI.\n\n \n\nWhy You Should Join Us\n\nPlaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.\n\n - Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.\n\n - Define the next-gen paradigm for human-AI interaction.\n\n - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.\n\n - Work with passionate teammates who value innovation, collaboration, and customer success.\n\n - Grow your career in a culture that champions continuous learning and fast career development.\n\n - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.\n\n - We're hiring the engineer who turns \"someone should automate this\" into \"done.\"\n\n \n\nWhat you will do\n\n - Pick the platform, set the architecture — choose the orchestration / iPaaS (Tray, Workato, n8n…) and define the integration patterns, data contracts and auth model others build to.\n\n - Build the integration + auth layer — connect the core stack (Okta/Entra, Rippling, NetSuite, Slack, Notion) with automated, identity-driven provisioning.\n\n - Ship AI agents & automations — starting with quick wins, hire-to-retire, and help-desk deflection.\n\n - Turn jobs-to-be-done into production — monitored, reliable automations with runbooks. No solo-maintained black boxes.\n\n - Partner across the company — wire systems to Business Systems' data contracts, across all global offices\n\n \n\nHow you'll elevate Plaud\n\n - From manual to automatic. The repetitive work that drains people quietly disappears.\n\n - Quick wins everyone feels. You ship the automations that change how a team works the same week.\n\n - You make the company faster. Every system you connect compounds — the whole org moves quicker.\n\n \n\nSkills, qualifications and experience we look for\n\n - 5+ years building integrations and/or automation in production (APIs, webhooks, SCIM, event-driven), hands-on with an iPaaS (Workato, n8n, Tray, or similar).\n\n - Has shipped AI/LLM agents or automations end-to-end — orchestration, workflow and prompt design — not just prototypes.\n\n - Strong engineering fundamentals and scripting (Python), with production discipline: monitoring, error handling, runbooks.\n\n - Solid grasp of identity/auth (SSO, SCIM, OAuth) and how systems of record (HRIS, ERP, collaboration) connect.\n\n - A builder's bias — would rather ship a rough quick win this week than perfect a plan for next quarter\n\n \n\nWhat we offer\n\n 1. Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.\n\n 2. High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.\n\n 3. Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximize engineering and execution efficiency.\n\n 4. Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.\n\n 5. Team & Culture Annual company off-sites, team events, and a culture that values craftsmanship, ownership, and velocity.\n\n \n\n【For Pay Transparency】Compensation Description (Annually)\nThe base salary range for this position in the selected city is $140,000 - $276,000 annually.\nCompensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and equity.\n\n \n\nDisclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"27583c45-2452-4d33-a7c4-70fcb98bde28","title":"Content Specialist コンテンツスペシャリスト - Tokyo ","department":"Global Brand Center","team":"APAC Marketing","employmentType":"FullTime","location":"Tokyo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-03T08:01:28.657+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Tokyo","streetAddress":"Shibuya Hikarie 33F, 2-21-1 Shibuya, Shibuya-ku, Tokyo","addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/plaud/27583c45-2452-4d33-a7c4-70fcb98bde28","applyUrl":"https://jobs.ashbyhq.com/plaud/27583c45-2452-4d33-a7c4-70fcb98bde28/application","descriptionHtml":"会社概要｜About Plaud Inc.
Plaudは、2023年より、生産性とパフォーマンスを向上させる議事録ソリューションを提供し、世界で最も信頼されるプロ向けAI業務パートナーとして、世界170以上の国と地域で300万人以上のユーザーに愛用されています。「無限に広がる、知的ポテンシャル」というミッションと共に、Plaudは、「話す・聞く・見る・考える」といった日々の行動の中から、知性を捉え、まとめ、活かせるようにするための次世代インテリジェンス基盤とインターフェースを構築しています。
Plaud Inc.は、米国デラウェア州で法人登録され、サンフランシスコに本拠を置く企業です。GDPR、SOC 2 Type II、HIPAA、EN 18031に準拠し、最高水準のデータセキュリティとプライバシー保護に取り組んでいます。
詳しくは公式サイトのほか、Instagram、X、Facebook、LinkedIn、YouTubeでもご覧いただけます。
当社で働く魅力｜Why You Should Join Us
Plaudでは、人々の「話す・聞く・見る・考える」から生まれる知的データを活用し、次世代のインテリジェンス基盤とインターフェースを構築しています。
創業からわずか3年で年商3億ドルに到達した、自走型・高成長スタートアップ
人とAIの新しい関係性を共にデザインできるチャンス
最先端のAIプロフェッショナルツールの開発に直接携われる環境
イノベーションとチームワークを重視する企業文化
継続的な学びとキャリア成長を支援
グローバル環境での経験と市場競争力のある報酬
仕事内容｜What You Will Do
日本市場向けにローカライズしたコンテンツマーケティング戦略を立案・実行し、ブランド認知、オーガニックトラフィック、エンゲージメント、コンバージョンを促進する Develop and execute localized content marketing strategies for the Japan market to drive brand awareness, organic traffic, engagement, and conversion.
ローカライズした広告（デジタル、ペイドソーシャル、該当する場合はオフライン）のコンセプト開発、クリエイティブなコピーライティング、実行をリードし、ROASを最大化する Lead the concept development, creative copywriting, and execution of localized advertising (digital, paid social, and offline if applicable) to maximize ROAS.
ブログ記事、ランディングページ、メールキャンペーン、ソーシャルメディアコンテンツ、動画スクリプト、事例紹介、製品ストーリーテリングなど、マルチチャネルのコンテンツを企画・制作・編集・最適化する Plan, create, edit, and optimize multi-channel content including blog articles, landing pages, email campaigns, social media content, video scripts, case studies, and product storytelling.
PR、IMC、パフォーマンスマーケティング、CRM、デザイン、プロダクトの各チームと緊密に連携し、すべてのタッチポイントで一貫したブランドメッセージを担保する Collaborate closely with PR, IMC, performance marketing, CRM, design, and product teams to ensure consistent brand messaging across all touchpoints.
分析ツールを用いてコンテンツのパフォーマンスを分析し、エンゲージメント、リテンション、トラフィック、コンバージョンの指標に基づいて継続的に最適化する Analyze content performance using analytics tools and continuously optimize based on engagement, retention, traffic, and conversion metrics.
応募資格・経験｜Minimum Qualifications
コンテンツマーケティング、デジタルマーケティング、または編集分野における5年以上の経験 5+ years of experience in content marketing, digital marketing, or editorial.
ウェブ、GEO／SEO、ソーシャルメディア、CRM／メールなど、複数のデジタルプラットフォームにわたるコンテンツ運用経験 Experience managing content across multiple digital platforms including web, GEO/SEO, social media, and CRM/email.
ビジネスレベルの英語力 Working knowledge of Business English.
細部への高い注意力と、コンテンツ品質およびローカライズのニュアンスに対する高い基準 Strong attention to detail and high standards for content quality and localization nuance.
データドリブンな思考と高い分析力 Data-driven mindset with strong analytical capabilities.
変化が速く成長著しい環境で活躍できる適応力 Ability to thrive in a fast-paced, high-growth environment.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What You Will Do
Ensure reliability and performance of Plaud.ai's AI products at scale
Lead incident response and continuous reliability improvement
Build automation to reduce toil and improve system resilience
Partner with product and engineering teams on reliability design
Improve observability and operational maturity
Skills, Qualifications and Experience We Look for
8+ years in SRE, Infra, or Platform Engineering roles
Strong experience with cloud platforms (AWS/GCP/Azure)
Hands-on with Kubernetes and distributed systems
Experience in on-call rotation and incident management
Proficient in at least one programming language (Go, Python, Java)
Preferred Qualifications
Experience supporting AI/ML or data-intensive platforms
Knowledge of SLO/SLA frameworks
Experience in fast-growing or global products
Exposure to multi-region systems
Strong written and verbal communication
What we offer
Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximize engineering and execution efficiency.
Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.
Medical & Insurance Coverage Comprehensive benefits to protect our employees' financial security, physical health, and longterm growth. Medical insurance and WICA coverage for all full-time employees.
About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What you will do
Server-Side & Architecture QA
Full-Lifecycle Testing: Independently execute functional, performance, stability, and compatibility testing for core server modules (e.g., user management, billing).
Migration Safeguarding: Lead API regression, data-consistency checks, and service-degradation drills during architecture upgrades; maintain the regression matrix
AI System & Algorithm Evaluation
AI Search & Recs: Own the evaluation strategy for Plaud 4.0 recommendation/search systems; design quality gates for Retrieval/Memory systems, long-tail recall, and embedding drift
AI Infra & Model Release: Drive testing for Context OS through capacity assessment and chaos drills; build automated quality gates (smoke, regression, canary) for model releases.
AI Agent Testing: Formulate automated evaluation for AI Agents, covering multi-turn dialogue, tool calling, and error recovery.
Test Engineering & Automation
Tool Development: Independently develop and roll out custom automated testing tools based on business needs.
Scripting & CI/CD: Rapidly produce automation/performance scripts using existing frameworks and integrate Agent testing pipelines into CI/CD.
Skills, qualifications and experience we look for
Experience testing large server-side architecture refactors, microservices, and message queues
Experience testing LLM/Embedding/RAG/Agent products; familiar with vector-retrieval systems (Elasticsearch/Faiss/Milvus) and inference frameworks (vLLM/Triton)
Familiar with automation frameworks (Selenium/Playwright/Pytest) and Kubernetes/Docker
Has an established methodology for AI product quality assurance
What we offer
Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximize engineering and execution efficiency.
Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.
Medical & Insurance Coverage Comprehensive benefits to protect our employees' financial security, physical health, and longterm growth. Medical insurance and WICA coverage for all full-time employees.
Disclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
","descriptionPlain":"About Plaud Inc.\n\nPlaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.\n\nPlaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.\n\nTo learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram https://www.instagram.com/plaud_official/, X https://twitter.com/PLAUDAI, Facebook https://www.facebook.com/plaudai, LinkedIn https://www.linkedin.com/company/plaudai/, and YouTube https://www.youtube.com/@PLAUDAI.\n\n \n\nWhy You Should Join Us\n\nPlaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.\n\n - Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.\n\n - Define the next-gen paradigm for human-AI interaction.\n\n - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.\n\n - Work with passionate teammates who value innovation, collaboration, and customer success.\n\n - Grow your career in a culture that champions continuous learning and fast career development.\n\n - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.\n\n \n\nWhat you will do\n\n - Server-Side & Architecture QA\n Full-Lifecycle Testing: Independently execute functional, performance, stability, and compatibility testing for core server modules (e.g., user management, billing).\n Migration Safeguarding: Lead API regression, data-consistency checks, and service-degradation drills during architecture upgrades; maintain the regression matrix\n\n - AI System & Algorithm Evaluation\n AI Search & Recs: Own the evaluation strategy for Plaud 4.0 recommendation/search systems; design quality gates for Retrieval/Memory systems, long-tail recall, and embedding drift\n\n - AI Infra & Model Release: Drive testing for Context OS through capacity assessment and chaos drills; build automated quality gates (smoke, regression, canary) for model releases.\n AI Agent Testing: Formulate automated evaluation for AI Agents, covering multi-turn dialogue, tool calling, and error recovery.\n\n - Test Engineering & Automation\n Tool Development: Independently develop and roll out custom automated testing tools based on business needs.\n Scripting & CI/CD: Rapidly produce automation/performance scripts using existing frameworks and integrate Agent testing pipelines into CI/CD.\n\nSkills, qualifications and experience we look for\n\n - Experience testing large server-side architecture refactors, microservices, and message queues\n\n - Experience testing LLM/Embedding/RAG/Agent products; familiar with vector-retrieval systems (Elasticsearch/Faiss/Milvus) and inference frameworks (vLLM/Triton)\n\n - Familiar with automation frameworks (Selenium/Playwright/Pytest) and Kubernetes/Docker\n\n - Has an established methodology for AI product quality assurance\n\nWhat we offer\n\n - Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.\n\n - High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.\n\n - Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximize engineering and execution efficiency.\n\n - Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.\n\n - Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.\n\n - Medical & Insurance Coverage Comprehensive benefits to protect our employees' financial security, physical health, and longterm growth. Medical insurance and WICA coverage for all full-time employees.\n\n \n\nDisclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ec1c50ea-a49a-4d32-ba8a-3cb2948806a8","title":"Training & Quality Specialist - Singapore","department":"User Ops and Growth","team":"User Ops and Growth","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-10T02:41:32.379+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"018982","addressRegion":"Singapore","streetAddress":"12 Marina Boulevard, #15-02 Marina Bay Financial Centre Tower 3, Singapore 018982","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/plaud/ec1c50ea-a49a-4d32-ba8a-3cb2948806a8","applyUrl":"https://jobs.ashbyhq.com/plaud/ec1c50ea-a49a-4d32-ba8a-3cb2948806a8/application","descriptionHtml":"About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What you will do
Trained frontline customer service agents in a BPO or outsourced environment
Handled customer service tickets directly (email, chat, or phone), or worked close enough to those queues to train on them credibly.
Near-native spoken and written English.
Actively uses AI tools (ChatGPT, Claude, or similar) to draft training material, SOPs, or questions.
Comfortable building something from scratch with no pre-set curriculum or system handed to you.
What we offer
Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximize engineering and execution efficiency.
Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.
Medical & Insurance Coverage Comprehensive benefits to protect our employees' financial security, physical health, and longterm growth. Medical insurance and WICA coverage for all full-time employees.
Disclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
","descriptionPlain":"About Plaud Inc.\n\nPlaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.\n\nPlaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.\n\nTo learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram https://www.instagram.com/plaud_official/, X https://twitter.com/PLAUDAI, Facebook https://www.facebook.com/plaudai, LinkedIn https://www.linkedin.com/company/plaudai/, and YouTube https://www.youtube.com/@PLAUDAI.\n\n \n\nWhy You Should Join Us\n\nPlaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.\n\n - Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.\n\n - Define the next-gen paradigm for human-AI interaction.\n\n - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.\n\n - Work with passionate teammates who value innovation, collaboration, and customer success.\n\n - Grow your career in a culture that champions continuous learning and fast career development.\n\n - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.\n\n\n\nWhat you will do\n\n - Trained frontline customer service agents in a BPO or outsourced environment \n\n - Handled customer service tickets directly (email, chat, or phone), or worked close enough to those queues to train on them credibly.\n\n - Near-native spoken and written English.\n\n - Actively uses AI tools (ChatGPT, Claude, or similar) to draft training material, SOPs, or questions.\n\n - Comfortable building something from scratch with no pre-set curriculum or system handed to you.\n \n\nWhat we offer \n\n - Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.\n\n - High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.\n\n - Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximize engineering and execution efficiency.\n\n - Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.\n\n - Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.\n\n - Medical & Insurance Coverage Comprehensive benefits to protect our employees' financial security, physical health, and longterm growth. Medical insurance and WICA coverage for all full-time employees.\n\n\n\nDisclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"57a36c66-11ae-4e86-9587-987bfaac7fd8","title":"Machine Learning Engineer (Speech/Audio) - Singapore","department":"Global Product R&D Center","team":"Global Product R&D Center","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-23T07:06:27.804+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"018982","addressRegion":"Singapore","streetAddress":"12 Marina Boulevard, #15-02 Marina Bay Financial Centre Tower 3, Singapore 018982","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/plaud/57a36c66-11ae-4e86-9587-987bfaac7fd8","applyUrl":"https://jobs.ashbyhq.com/plaud/57a36c66-11ae-4e86-9587-987bfaac7fd8/application","descriptionHtml":"About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What you will do
Own large-scale speech/audio data pipelines: build and maintain systems for data collection, cleaning, filtering, labeling, augmentation and quality control to support model training. Partner with senior speech engineers on term/hotword mining strategies based on ASR system output.
Support model training and optimization: contribute to fine-tuning and evaluating speech/language models (SpeechLLM or general LLM background both applicable), with focus on improving recognition accuracy for code-switching, names, and product terms — working alongside domain specialists on the technical algorithm design.
Domain adaptation: help fine-tune models using scenario-specific data to improve recognition of industry-specific terms across key languages and verticals.
Evaluation: build test sets and evaluation frameworks (keyword/domain-lexicon based); benchmark internal models against open-source and commercial baselines.
Skills, qualifications and experience we look for
Minimum 1 year of hands-on experience in speech, machine learning, or large-scale data engineering.
Experience in AT LEAST ONE of the following:
a) ASR/SpeechLLM model training, fine-tuning, or evaluation;
b) LLM or general ML model training/fine-tuning;
c) Large-scale audio, video, or text data pipeline work (e.g., tens of thousands of hours of audio, or TB-scale multimodal data).
Solid Python and PyTorch fundamentals.
Experience with distributed data processing (e.g., Spark, Ray) — moved up from nice-to-have, since responsibility #1 requires pipeline ownership at scale.
Nice-to-Have:
Familiarity with SpeechLLM / speech SSL concepts, or exposure to models such as StepAudio or Qwen3-Omni.
Prior experience building or contributing to hotword/contextual-biasing or code-switching ASR improvements.
Publications at Interspeech, ICASSP, or other top AI venues, or speech-related patents.
Experience owning a data workstream (tens/hundreds of thousands of hours of speech) in a speech-model training project.
What we offer
Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximize engineering and execution efficiency.
Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.
Medical & Insurance Coverage Comprehensive benefits to protect our employees' financial security, physical health, and longterm growth. Medical insurance and WICA coverage for all full-time employees.
Disclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
","descriptionPlain":"About Plaud Inc.\n\nPlaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.\n\nPlaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.\n\nTo learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram https://www.instagram.com/plaud_official/, X https://twitter.com/PLAUDAI, Facebook https://www.facebook.com/plaudai, LinkedIn https://www.linkedin.com/company/plaudai/, and YouTube https://www.youtube.com/@PLAUDAI.\n\n \n\nWhy You Should Join Us\n\nPlaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.\n\n - Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.\n\n - Define the next-gen paradigm for human-AI interaction.\n\n - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.\n\n - Work with passionate teammates who value innovation, collaboration, and customer success.\n\n - Grow your career in a culture that champions continuous learning and fast career development.\n\n - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.\n\n \n\nWhat you will do\n\n - Own large-scale speech/audio data pipelines: build and maintain systems for data collection, cleaning, filtering, labeling, augmentation and quality control to support model training. Partner with senior speech engineers on term/hotword mining strategies based on ASR system output.\n\n - Support model training and optimization: contribute to fine-tuning and evaluating speech/language models (SpeechLLM or general LLM background both applicable), with focus on improving recognition accuracy for code-switching, names, and product terms — working alongside domain specialists on the technical algorithm design.\n\n - Domain adaptation: help fine-tune models using scenario-specific data to improve recognition of industry-specific terms across key languages and verticals.\n\n - Evaluation: build test sets and evaluation frameworks (keyword/domain-lexicon based); benchmark internal models against open-source and commercial baselines.\n\n \n \n \n\nSkills, qualifications and experience we look for\n\n - Minimum 1 year of hands-on experience in speech, machine learning, or large-scale data engineering.\n\n - Experience in AT LEAST ONE of the following:\n a) ASR/SpeechLLM model training, fine-tuning, or evaluation;\n b) LLM or general ML model training/fine-tuning;\n c) Large-scale audio, video, or text data pipeline work (e.g., tens of thousands of hours of audio, or TB-scale multimodal data).\n\n - Solid Python and PyTorch fundamentals.\n\n - Experience with distributed data processing (e.g., Spark, Ray) — moved up from nice-to-have, since responsibility #1 requires pipeline ownership at scale.\n\nNice-to-Have:\n\n - Familiarity with SpeechLLM / speech SSL concepts, or exposure to models such as StepAudio or Qwen3-Omni.\n\n - Prior experience building or contributing to hotword/contextual-biasing or code-switching ASR improvements.\n\n - Publications at Interspeech, ICASSP, or other top AI venues, or speech-related patents.\n\n - Experience owning a data workstream (tens/hundreds of thousands of hours of speech) in a speech-model training project.\n\n \n\nWhat we offer\n\n - Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.\n\n - High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.\n\n - Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximize engineering and execution efficiency.\n\n - Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.\n\n - Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.\n\n - Medical & Insurance Coverage Comprehensive benefits to protect our employees' financial security, physical health, and longterm growth. Medical insurance and WICA coverage for all full-time employees.\n\n \n\nDisclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"23747ca1-3eb7-4f08-9301-7a9a1d64b983","title":"User Researcher - B2B","department":"User Ops and Growth","team":"User Ops and Growth","employmentType":"FullTime","location":"San Francisco, CA","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-23T21:38:04.201+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaud/23747ca1-3eb7-4f08-9301-7a9a1d64b983","applyUrl":"https://jobs.ashbyhq.com/plaud/23747ca1-3eb7-4f08-9301-7a9a1d64b983/application","descriptionHtml":"About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What you will do
Own the B2B research agenda end-to-end: design and run interview-heavy studies with enterprise buyers, IT administrators, and shared-domain users to surface non-conversion blockers, admin reactions to the 4.0 Credit system, and feature requirements (collaboration, integrations) that justify enterprise adoption — then translate findings directly into prioritized product requirements for the PM team.
Build and sustain a dedicated B2B research panel: source, recruit, and maintain an ongoing network of enterprise decision-makers and IT admins to support a continuous, low-friction research cadence rather than one-off studies.
Establish the monthly Insights Cadence: set the research calendar based on the highest-priority product and growth questions across B2B and consumer monetization; deliver structured, decision-ready reports to PM, Growth, and leadership stakeholders on a recurring basis — benchmarking methodology and output quality against research practices at leading SaaS companies (e.g. Figma, Notion, Atlassian); identifying gaps and drive continuous improvements in user research.
Partner with the Growth and Monetization team on consumer research: design and execute pricing and willingness-to-pay studies, identify friction points in the consumer-to-team upgrade funnel, and provide the qualitative context that backend data alone cannot supply.
Use AI to accelerate synthesis and scale output: apply LLMs, automated tagging, and scripting to compress the time from raw data to insight — freeing capacity for higher-judgment work like moderation, cross-functional alignment, and strategic framing.
Skills, qualifications and experience we look for
3-5 years of mixed-methods user research experience with at least 3 years dedicated to B2B SaaS, enterprise software, or productivity tools; must have independently owned studies from recruitment through synthesis to stakeholder delivery — not supported execution.
Proven B2B panel development: demonstrated track record of sourcing and maintaining an ongoing research network of enterprise buyers, IT administrators, or technical decision-makers (not one-off participant recruitment).
Deep qualitative expertise in interview-heavy methods: contextual inquiry, field research, executive moderation, and usability testing; must be capable of moderating C-suite or IT-admin sessions without a script dependency.
Monetization and pricing research experience: has designed and run willingness-to-pay or pricing sensitivity studies that produced actionable recommendations, not just descriptive findings.
Strategic cross-functional partnership: demonstrated shift from order-taking researcher to embedded partner — has translated ambiguous buyer feedback into product requirements or journey maps that PMs acted on.
Preferred:
B2B SaaS & Collaboration Domain: Background working on complex B2B SaaS products, specifically within collaboration platforms, enterprise solutions, AI-powered productivity tools, or meeting intelligence ecosystems.
Enterprise Panel Building & Ops: Proven ability to source, build, and manage dedicated research panels of enterprise customers, IT administrators, and B2B buyers, paired with experience scaling centralized research repositories (e.g., Dovetail, Notion) as cross-functional assets.
GTM & Funnel Optimization: Experience supporting B2C-to-B2B or consumer-to-team product expansions, including conducting research that directly informs enterprise go-to-market (GTM) strategies, monetization efforts, and holistic funnel optimization.
What we offer
Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
Competitive Compensation 125K-165K base salary+performance bonus+Equity.
High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximize engineering and execution efficiency.
Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.
Disclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
","descriptionPlain":"About Plaud Inc.\n\nPlaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.\n\nPlaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.\n\nTo learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram https://www.instagram.com/plaud_official/, https://twitter.com/PLAUDAI%22HYPERLINK%20%22https:/twitter.com/PLAUDAI%22%20%5C%22HYPERLINK%20%22https:/twitter.com/PLAUDAI%22%20%5CX https://twitter.com/PLAUDAI, Facebook https://www.facebook.com/plaudai, LinkedIn https://www.linkedin.com/company/plaudai/, and YouTube https://www.youtube.com/@PLAUDAI.\n\n \n\nWhy You Should Join Us\n\nPlaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.\n\n - Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.\n\n - Define the next-gen paradigm for human-AI interaction.\n\n - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.\n\n - Work with passionate teammates who value innovation, collaboration, and customer success.\n\n - Grow your career in a culture that champions continuous learning and fast career development.\n\n - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.\n\n \n\nWhat you will do\n\n - Own the B2B research agenda end-to-end: design and run interview-heavy studies with enterprise buyers, IT administrators, and shared-domain users to surface non-conversion blockers, admin reactions to the 4.0 Credit system, and feature requirements (collaboration, integrations) that justify enterprise adoption — then translate findings directly into prioritized product requirements for the PM team.\n\n - Build and sustain a dedicated B2B research panel: source, recruit, and maintain an ongoing network of enterprise decision-makers and IT admins to support a continuous, low-friction research cadence rather than one-off studies.\n\n - Establish the monthly Insights Cadence: set the research calendar based on the highest-priority product and growth questions across B2B and consumer monetization; deliver structured, decision-ready reports to PM, Growth, and leadership stakeholders on a recurring basis — benchmarking methodology and output quality against research practices at leading SaaS companies (e.g. Figma, Notion, Atlassian); identifying gaps and drive continuous improvements in user research. \n\n - Partner with the Growth and Monetization team on consumer research: design and execute pricing and willingness-to-pay studies, identify friction points in the consumer-to-team upgrade funnel, and provide the qualitative context that backend data alone cannot supply.\n\n - Use AI to accelerate synthesis and scale output: apply LLMs, automated tagging, and scripting to compress the time from raw data to insight — freeing capacity for higher-judgment work like moderation, cross-functional alignment, and strategic framing.\n\n \n\nSkills, qualifications and experience we look for\n\n - 3-5 years of mixed-methods user research experience with at least 3 years dedicated to B2B SaaS, enterprise software, or productivity tools; must have independently owned studies from recruitment through synthesis to stakeholder delivery — not supported execution.\n \n\n - Proven B2B panel development: demonstrated track record of sourcing and maintaining an ongoing research network of enterprise buyers, IT administrators, or technical decision-makers (not one-off participant recruitment).\n \n\n - Deep qualitative expertise in interview-heavy methods: contextual inquiry, field research, executive moderation, and usability testing; must be capable of moderating C-suite or IT-admin sessions without a script dependency.\n \n\n - Monetization and pricing research experience: has designed and run willingness-to-pay or pricing sensitivity studies that produced actionable recommendations, not just descriptive findings.\n \n\n - Strategic cross-functional partnership: demonstrated shift from order-taking researcher to embedded partner — has translated ambiguous buyer feedback into product requirements or journey maps that PMs acted on.\n\n\n\nPreferred: \n\n - B2B SaaS & Collaboration Domain: Background working on complex B2B SaaS products, specifically within collaboration platforms, enterprise solutions, AI-powered productivity tools, or meeting intelligence ecosystems.\n\n - Enterprise Panel Building & Ops: Proven ability to source, build, and manage dedicated research panels of enterprise customers, IT administrators, and B2B buyers, paired with experience scaling centralized research repositories (e.g., Dovetail, Notion) as cross-functional assets.\n\n - GTM & Funnel Optimization: Experience supporting B2C-to-B2B or consumer-to-team product expansions, including conducting research that directly informs enterprise go-to-market (GTM) strategies, monetization efforts, and holistic funnel optimization.\n\n \n \n\nWhat we offer\n\n 1. Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.\n\n 2. Competitive Compensation 125K-165K base salary+performance bonus+Equity.\n\n 3. High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.\n\n 4. Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximize engineering and execution efficiency.\n\n 5. Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.\n\n 6. Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.\n\n \n\nDisclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2519d226-e4b6-4a52-85aa-b7d94256339c","title":"Digital Ad Designer デジタル広告デザイナー - Tokyo","department":"Global Brand Center","team":"APAC Marketing","employmentType":"FullTime","location":"Tokyo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-31T01:43:01.682+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Tokyo","streetAddress":"Shibuya Hikarie 33F, 2-21-1 Shibuya, Shibuya-ku, Tokyo","addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/plaud/2519d226-e4b6-4a52-85aa-b7d94256339c","applyUrl":"https://jobs.ashbyhq.com/plaud/2519d226-e4b6-4a52-85aa-b7d94256339c/application","descriptionHtml":"会社概要｜About Plaud Inc.
Plaudは、2023年より、生産性とパフォーマンスを向上させる議事録ソリューションを提供し、世界で最も信頼されるプロ向けAI業務パートナーとして、世界170以上の国と地域で300万人以上のユーザーに愛用されています。「無限に広がる、知的ポテンシャル」というミッションと共に、Plaudは、「話す・聞く・見る・考える」といった日々の行動の中から、知性を捉え、まとめ、活かせるようにするための次世代インテリジェンス基盤とインターフェースを構築しています。
Plaud Inc.は、米国デラウェア州で法人登録され、サンフランシスコに本拠を置く企業です。GDPR、SOC 2 Type II、HIPAA、EN 18031に準拠し、最高水準のデータセキュリティとプライバシー保護に取り組んでいます。
詳しくは公式サイトのほか、Instagram、X、Facebook、LinkedIn、YouTubeでもご覧いただけます。
当社で働く魅力｜Why You Should Join Us
Plaudでは、人々の「話す・聞く・見る・考える」から生まれる知的データを活用し、次世代のインテリジェンス基盤とインターフェースを構築しています。
創業からわずか3年で年商3億ドルに到達した、自走型・高成長スタートアップ
人とAIの新しい関係性を共にデザインできるチャンス
最先端のAIプロフェッショナルツールの開発に直接携われる環境
イノベーションとチームワークを重視する企業文化
継続的な学びとキャリア成長を支援
グローバル環境での経験と市場競争力のある報酬
仕事内容｜What You Will Do
広告クリエイティブ制作（パフォーマンス重視）
Performance-focused ad creative production
日本市場における主要広告プラットフォーム（X Ads, Meta Ads, YouTube, Google Display, LINE Ads等）に向けた、バナー広告およびインフィード素材の企画・デザインを担当します。
Plan and design banner and in-feed ad creatives for major advertising platforms in the Japanese market (X Ads, Meta Ads, YouTube, Google Display, LINE Ads, etc.).
日本市場向けのローカライズ・デザイン
Localisation design for the Japanese market
グローバルのビジュアル資産をベースに、日本市場に最適化された二次創作を行います。日本のユーザーの感性に響くレイアウト、配色、フォント選定を行い、ブランドの信頼感と親和性を高めます。
Adapt global visual assets into creative optimised for the Japanese market — selecting layouts, colour palettes, and typography that resonate with local user sensibilities to strengthen brand trust and affinity.
データ駆動型デザインの最適化
Data-driven design optimisation
広告管理画面からのデータフィードバック（CTR、CVR等）に基づき、複数のA/Bテスト用素材を迅速に制作。視覚要素の微調整を繰り返すことで、広告運用のパフォーマンスを最大化させます。
Rapidly produce multiple A/B test creative variations based on data feedback from ad platforms (CTR, CVR, etc.), continuously refining visual elements to maximise ad performance.
応募資格・経験｜Skills, Qualifications and Experience
学歴： 大学卒業以上（美術、視覚伝達デザイン、または関連専門分野）。
Education: Bachelor's degree or above (Fine Art, Visual Communication Design, or a related field).
語学力： 流暢な日本語力必須。英語ができる方は尚可。
Language skills: Fluent Japanese is required; English proficiency is a plus.
実務経験： 海外または日本国内の主要広告プラットフォームにおける広告デザインの実務経験をお持ちの方。
Experience: Hands-on experience in ad design on major advertising platforms, either overseas or within Japan.
デザインスキル：Photoshop / Illustrator / Figma 等のデザインツールを使いこなせる方。
Design skills: Proficient with design tools such as Photoshop, Illustrator, and Figma.
ソフトスキル： 主体性を持って業務に取り組み、円滑なコミュニケーションとプロジェクト推進能力がある方。スピード感のある環境下で、質の高いアウトプットを出せる方。
Soft skills: Self-driven with strong communication and project management abilities; able to deliver high-quality output in a fast-paced environment.
About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What You Will Do
Own user and product discovery for next-generation Plaud AI devices, deeply understanding professional workflows, unmet needs, user behavior, and market opportunities.
Define the complete product experience from first principles: start with user value, define the required AI and software experience, then derive the device capabilities and hardware requirements needed to make that experience possible.
Develop product theses, target users, key scenarios, value propositions, interaction models, product concepts, and success metrics for new AI devices and major product iterations.
Work closely with AI, Software, HCI, Industrial Design, Hardware Engineering, and Shenzhen Hardware Product teams to turn experience requirements into coherent system-level product definitions.
Continuously validate product assumptions through users, prototypes, AI tools, experiments, usage data, and post-launch feedback, and use those insights to guide future products and portfolio strategy.
Minimum Qualifications
Proven ownership of at least one successful 0-to-1 consumer technology, connected-device, wearable, audio, smart hardware, or similar product.
Exceptional product sense and user insight; able to explain not only what was built, but why the product should exist and which user problem it solved.
Strong understanding of software and AI products, including how AI capabilities, software workflows, services, and subscriptions affect the value proposition of a physical device.
Sufficient hardware systems knowledge to work effectively with engineering and reason about trade-offs across form factor, sensors, audio, connectivity, compute, battery, latency, reliability, and cost.
Strong ownership, structured thinking, communication, and ability to make high-quality decisions under ambiguity.
Preferred Qualifications
Experience building products that combine device + app/software + AI/cloud service + recurring revenue or subscription.
Strong track record serving North American professional or consumer users.
Experience in AI-native interaction, voice interfaces, agents, wearables, audio, ambient computing, or next-generation HCI.
Founder, early startup team, or zero-to-one product-team experience is highly valued.
Demonstrated AI-native working style, including active use of LLMs for research, prototyping, specification, analysis, and product exploration.
Required Tech/Soft skills
Product / AI:
User research and product discovery
AI product and workflow understanding
End-to-end experience definition
Strong product prioritization and trade-off judgment
Data-informed product decision making
Hardware:
Working understanding of electronics, mechanics, firmware, sensors, audio, connectivity, battery, compute, manufacturing, and reliability
Ability to translate product experience into device capabilities and system requirements
Soft skills:
First-principles thinking
High ownership and low ego
Excellent communication and storytelling
Strong cross-functional influence without authority
Bias toward action and rapid validation
What we offer
Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
Comprehensive Health & Retirement Benefits Top-tier medical, dental, and vision insurance for employees and dependents, supported by a generous employer subsidy, plus a 401(k) retirement plan with company matching for full-time employees.
Time Off & Workplace Benefits Unlimited PTO, plus 13 paid holidays, 12 weeks of fully paid parental leave for all parents, a hybrid work model with a minimum of three in-office days per week, and access to high-quality office snacks, drinks, and equipment.
Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximize engineering and execution efficiency.
Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.
Disclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
","descriptionPlain":"About Plaud Inc.\n\nPlaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.\n\nPlaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.\n\nTo learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram https://www.instagram.com/plaud_official/, X https://twitter.com/PLAUDAI, Facebook https://www.facebook.com/plaudai, LinkedIn https://www.linkedin.com/company/plaudai/, and YouTube https://www.youtube.com/@PLAUDAI.\n\n \n\nWhy You Should Join Us\n\nPlaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.\n\n - Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.\n\n - Define the next-gen paradigm for human-AI interaction.\n\n - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.\n\n - Work with passionate teammates who value innovation, collaboration, and customer success.\n\n - Grow your career in a culture that champions continuous learning and fast career development.\n\n - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.\n\n \n\nWhat You Will Do\n\n - Own user and product discovery for next-generation Plaud AI devices, deeply understanding professional workflows, unmet needs, user behavior, and market opportunities.\n\n - Define the complete product experience from first principles: start with user value, define the required AI and software experience, then derive the device capabilities and hardware requirements needed to make that experience possible.\n\n - Develop product theses, target users, key scenarios, value propositions, interaction models, product concepts, and success metrics for new AI devices and major product iterations.\n\n - Work closely with AI, Software, HCI, Industrial Design, Hardware Engineering, and Shenzhen Hardware Product teams to turn experience requirements into coherent system-level product definitions.\n\n - Continuously validate product assumptions through users, prototypes, AI tools, experiments, usage data, and post-launch feedback, and use those insights to guide future products and portfolio strategy.\n\n \n\nMinimum Qualifications\n\n - Proven ownership of at least one successful 0-to-1 consumer technology, connected-device, wearable, audio, smart hardware, or similar product.\n\n - Exceptional product sense and user insight; able to explain not only what was built, but why the product should exist and which user problem it solved.\n\n - Strong understanding of software and AI products, including how AI capabilities, software workflows, services, and subscriptions affect the value proposition of a physical device.\n\n - Sufficient hardware systems knowledge to work effectively with engineering and reason about trade-offs across form factor, sensors, audio, connectivity, compute, battery, latency, reliability, and cost.\n\n - Strong ownership, structured thinking, communication, and ability to make high-quality decisions under ambiguity.\n \n \n\nPreferred Qualifications\n\n - Experience building products that combine device + app/software + AI/cloud service + recurring revenue or subscription.\n\n - Strong track record serving North American professional or consumer users.\n\n - Experience in AI-native interaction, voice interfaces, agents, wearables, audio, ambient computing, or next-generation HCI.\n\n - Founder, early startup team, or zero-to-one product-team experience is highly valued.\n\n - Demonstrated AI-native working style, including active use of LLMs for research, prototyping, specification, analysis, and product exploration.\n \n\nRequired Tech/Soft skills\n\n - Product / AI:\n \n User research and product discovery\n \n AI product and workflow understanding\n \n End-to-end experience definition\n \n Strong product prioritization and trade-off judgment\n \n Data-informed product decision making\n\n - Hardware:\n \n Working understanding of electronics, mechanics, firmware, sensors, audio, connectivity, battery, compute, manufacturing, and reliability\n \n Ability to translate product experience into device capabilities and system requirements\n\n - Soft skills:\n \n First-principles thinking\n \n High ownership and low ego\n \n Excellent communication and storytelling\n \n Strong cross-functional influence without authority\n \n Bias toward action and rapid validation\n \n \n\n \n\nWhat we offer\n\n - Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.\n\n - High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.\n\n - Comprehensive Health & Retirement Benefits Top-tier medical, dental, and vision insurance for employees and dependents, supported by a generous employer subsidy, plus a 401(k) retirement plan with company matching for full-time employees.\n\n - Time Off & Workplace Benefits Unlimited PTO, plus 13 paid holidays, 12 weeks of fully paid parental leave for all parents, a hybrid work model with a minimum of three in-office days per week, and access to high-quality office snacks, drinks, and equipment.\n\n - Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximize engineering and execution efficiency.\n\n - Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.\n\n - Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.\n\n \n\nDisclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"02dff932-b5e5-4d35-9e70-68ae4762e563","title":"Integrated Marketing Manager - HK&MC","department":"JP & APAC & CN Business","team":"APAC Business","employmentType":"FullTime","location":"Shenzhen","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-16T09:50:16.917+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"GUANGDONG","streetAddress":"深圳市南山区永新汇2栋20楼","addressCountry":"China","addressLocality":"深圳"}},"jobUrl":"https://jobs.ashbyhq.com/plaud/02dff932-b5e5-4d35-9e70-68ae4762e563","applyUrl":"https://jobs.ashbyhq.com/plaud/02dff932-b5e5-4d35-9e70-68ae4762e563/application","descriptionHtml":"About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, Linkedin, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What you will do
Brand Authority & Strategy: Develop and execute a localized \"Go-to-Market\" playbook for HK&MC that directly challenges rising competitors and captures market share.
Integrated Campaigns: Lead 360-degree marketing initiatives across PR, digital, social, OOH, KOL and offline channels to drive massive gains in brand recall and trust.
Stakeholder Management: Work closely with regional leadership to align marketing spends with business growth targets in HK&MC markets.
Skills, qualifications and experience we look for
Creative & Innovative Marketing: Highly creative with a proven track record of developing and executing innovative, \"out-of-the-box\" marketing campaigns.
Strategic Partnerships & Negotiation: Strong commercial acumen with the ability to independently lead and close business negotiations for co-branding initiatives and strategic partnerships.
OOH & Influencer Expertise: Demonstrated experience in managing Out-of-Home (OOH) advertising and executing successful influencer/KOL marketing campaigns.
Local Market Mastery: Deep understanding of Hong Kong's diverse cultural and business circles, backed by a highly active presence in local events and networking.
Commercial Accountability: Direct experience managing a Profit & Loss (P&L) statement with strict accountability for driving business metrics and sales targets.
Language Proficiency: Trilingual fluency is strictly required; must possess professional working proficiency in Cantonese, Mandarin, and English.
What we offer
Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximize engineering and execution efficiency.
Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.
Disclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
","descriptionPlain":"About Plaud Inc.\n\nPlaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.\n\nPlaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.\n\nTo learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram https://www.instagram.com/plaud_official/, X https://twitter.com/PLAUDAI, Facebook https://www.facebook.com/plaudai, Linkedin https://www.linkedin.com/company/plaudai/, and YouTube https://www.youtube.com/@PLAUDAI.\n\n\n\n \n\nWhy You Should Join Us\n\nPlaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.\n\n - Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.\n\n - Define the next-gen paradigm for human-AI interaction.\n\n - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.\n\n - Work with passionate teammates who value innovation, collaboration, and customer success.\n\n - Grow your career in a culture that champions continuous learning and fast career development.\n\n - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.\n\n\n\nWhat you will do\n\n - Brand Authority & Strategy: Develop and execute a localized \"Go-to-Market\" playbook for HK&MC that directly challenges rising competitors and captures market share. \n\n - Integrated Campaigns: Lead 360-degree marketing initiatives across PR, digital, social, OOH, KOL and offline channels to drive massive gains in brand recall and trust. \n\n - Stakeholder Management: Work closely with regional leadership to align marketing spends with business growth targets in HK&MC markets. \n\n \n \n \n\nSkills, qualifications and experience we look for\n\n - Creative & Innovative Marketing: Highly creative with a proven track record of developing and executing innovative, \"out-of-the-box\" marketing campaigns. \n\n - Strategic Partnerships & Negotiation: Strong commercial acumen with the ability to independently lead and close business negotiations for co-branding initiatives and strategic partnerships. \n\n - OOH & Influencer Expertise: Demonstrated experience in managing Out-of-Home (OOH) advertising and executing successful influencer/KOL marketing campaigns. \n\n - Local Market Mastery: Deep understanding of Hong Kong's diverse cultural and business circles, backed by a highly active presence in local events and networking. \n\n - Commercial Accountability: Direct experience managing a Profit & Loss (P&L) statement with strict accountability for driving business metrics and sales targets. \n\n - Language Proficiency: Trilingual fluency is strictly required; must possess professional working proficiency in Cantonese, Mandarin, and English.\n\n\n\n\n\nWhat we offer \n\n 1. Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.\n\n 2. High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.\n\n 3. Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximize engineering and execution efficiency.\n\n 4. Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.\n\n 5. Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.\n\n\n\nDisclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"bf4125c2-dbfa-4dd6-b1c8-004ce27eacaf","title":"Graphic Designer - London","department":"Global Brand Center","team":"Global Brand Center","employmentType":"FullTime","location":"London, United Kingdom","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-24T08:40:34.000+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/plaud/bf4125c2-dbfa-4dd6-b1c8-004ce27eacaf","applyUrl":"https://jobs.ashbyhq.com/plaud/bf4125c2-dbfa-4dd6-b1c8-004ce27eacaf/application","descriptionHtml":"About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What you will do
- Creatives delivery: Create high-impact marketing assets across campaign key visuals, website, email, social media, events, and digital media channels that elevate our brand storytelling.
- Visual Narratives: Create compelling visual narratives that explain complex product features in accessible ways.
- Cross-department collaboration: Partner with product, marketing, and sales teams to develop campaigns that drive branding, awareness, and conversion
- Optimization: Track and analyze brand design effectiveness and optimize designs based on feedback to continuously improve brand visibility and credibility.
- Trend and technologies: Stay current on design trends and technologies to continuously innovate our visual approach.
Skills, qualifications and experience we look for
- Experience in the AI, SaaS, tech, or electroncis industry.
- Bachelor’s degree or higher in Design, Visual Communication, Art, Brand Management, or a related field.
- Proficient in Figma, Photoshop, Illustrator, InDesign, or other design tools for creating high-quality visual assets.
- Strong cross-functional collaboration skills, able to work with marketing, product, and management teams to ensure timely and high-quality design delivery.
- Strong creative thinking and design aesthetics, capable of producing engaging and visually appealing brand materials.
- Ability to leverage AI to empower creative production.
Disclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
","descriptionPlain":"About Plaud Inc.\n\nPlaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.\n\nPlaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.\n\nTo learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram https://www.instagram.com/plaud_official/, X https://twitter.com/PLAUDAI, Facebook https://www.facebook.com/plaudai, LinkedIn https://www.linkedin.com/company/plaudai/, and YouTube https://www.youtube.com/@PLAUDAI.\n\n \n\nWhy You Should Join Us\n\nPlaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.\n\n - Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.\n\n - Define the next-gen paradigm for human-AI interaction.\n\n - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.\n\n - Work with passionate teammates who value innovation, collaboration, and customer success.\n\n - Grow your career in a culture that champions continuous learning and fast career development.\n\n - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.\n\n \n\nWhat you will do\n\n- Creatives delivery: Create high-impact marketing assets across campaign key visuals, website, email, social media, events, and digital media channels that elevate our brand storytelling. \n- Visual Narratives: Create compelling visual narratives that explain complex product features in accessible ways. \n- Cross-department collaboration: Partner with product, marketing, and sales teams to develop campaigns that drive branding, awareness, and conversion\n- Optimization: Track and analyze brand design effectiveness and optimize designs based on feedback to continuously improve brand visibility and credibility.\n- Trend and technologies: Stay current on design trends and technologies to continuously innovate our visual approach.\n\n \n\nSkills, qualifications and experience we look for\n\n- Experience in the AI, SaaS, tech, or electroncis industry.\n- Bachelor’s degree or higher in Design, Visual Communication, Art, Brand Management, or a related field.\n- Proficient in Figma, Photoshop, Illustrator, InDesign, or other design tools for creating high-quality visual assets.\n- Strong cross-functional collaboration skills, able to work with marketing, product, and management teams to ensure timely and high-quality design delivery.\n- Strong creative thinking and design aesthetics, capable of producing engaging and visually appealing brand materials.\n- Ability to leverage AI to empower creative production.\n\n \n\nDisclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"73e5df06-e82a-4ab8-8a39-3b84f92e9832","title":"Senior Manager, Brand Operations & Production - San Francisco / Los Angeles ","department":"Global Brand Center","team":"Global Brand Center","employmentType":"FullTime","location":"San Francisco, CA","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-04T19:44:01.920+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaud/73e5df06-e82a-4ab8-8a39-3b84f92e9832","applyUrl":"https://jobs.ashbyhq.com/plaud/73e5df06-e82a-4ab8-8a39-3b84f92e9832/application","descriptionHtml":"About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
The role
Plaud's marketing now runs across the Americas and Europe, with global campaigns, regional plans, and a growing creative team behind them. This role builds the operating structure that keeps that work aligned, on brand, and on budget.
You'll own how global brand work moves from strategy to production to regional rollout. You'll also make that process faster and more cost efficient. You'll report to the Head of Global Marketing and partner daily with GTM teams, product marketing, global marketing leads, creative, regional marketing, and localization.
What you will own
Run global brand management day to day, including the operating rhythms, standards, and decision rights that keep work moving.
Build clear processes for turning global strategy into regional plans, so rollout is structured and repeatable.
Roll out Plaud's brand, strategic, and creative systems across the organization, and track how well teams adopt them.
Partner daily with GTM teams, product marketing, global marketing leads, creative, regional marketing, and localization.
Partner with the creative team to design the end-to-end workflow: how work is briefed, produced, reviewed, and approved.
Set intake standards, review cycles, and turnaround expectations that give creative clear priorities and fewer revision rounds.
Own key production across content, brand assets, and photo and video shoots.
Partner with creative to streamline how assets are built, including the right AI tooling and a more efficient shoot model.
Manage production vendors, timelines, and costs, and build in-house production capability where it improves quality or cost.
Support the management of the global brand budget, from annual planning through tracking spend against plan.
Keep regional brand budgets aligned to global priorities, and report spend and efficiency to leadership.
One creative intake and review process in use across global and regional teams.
Production delivered on time and at lower cost, with a clear shoot model that uses AI tooling where it fits.
A documented global-to-regional rollout playbook used for every tentpole campaign.
Brand budget running with clear owners, defined workflows, and monthly reporting.
Qualifications
8+ years in brand operations, creative operations, production, and/or marketing program management
Hands-on production experience across shoots, content, and asset pipelines, either in-house or agency side.
A track record of building processes that teams adopt, across multiple markets or time zones.
Experience owning budgets and vendor contracts, with fluency in spend tracking and forecasting.
Working knowledge of AI tools for asset creation, and sound judgment on where they improve output.
Experience working with localization or multi-market campaign rollout.
Calm, clear communication with executives, creatives, and regional teams.
Preferred qualifications
Experience in consumer technology, hardware, or AI.
Experience working with creative and marketing teams across the US, Europe, and Asia.
What We Offer
Founding Team: Opportunity to join the founding team of this new initiative, with meaningful ownership and impact on a fast-growing startup.
Competitive Compensation: $140K-$200K base salary+performance bonus+Equity.
Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.
Retirement Planning: 401(k) plan for full time employees with company matching.
Paid Time Off: Unlimited PTO, plus 13 paid holidays.
New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.
Hybrid Office: Minimum of 3x in office per week.
Gear: New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.
Perks: Best office equipment. Annual offsites. Free office drinks and snacks.
Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
","descriptionPlain":"About Plaud Inc.\n\nPlaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.\n\nPlaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.\n\nTo learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram https://www.instagram.com/plaud_official/, X https://twitter.com/PLAUDAI, Facebook https://www.facebook.com/plaudai, LinkedIn https://www.linkedin.com/company/plaudai/, and YouTube https://www.youtube.com/@PLAUDAI.\n\n \n\nWhy You Should Join Us\n\nPlaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.\n\n - Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.\n\n - Define the next-gen paradigm for human-AI interaction.\n\n - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.\n\n - Work with passionate teammates who value innovation, collaboration, and customer success.\n\n - Grow your career in a culture that champions continuous learning and fast career development.\n\n - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.\n\n \n\nThe role\n\nPlaud's marketing now runs across the Americas and Europe, with global campaigns, regional plans, and a growing creative team behind them. This role builds the operating structure that keeps that work aligned, on brand, and on budget.\n\n\n\nYou'll own how global brand work moves from strategy to production to regional rollout. You'll also make that process faster and more cost efficient. You'll report to the Head of Global Marketing and partner daily with GTM teams, product marketing, global marketing leads, creative, regional marketing, and localization.\n\n\n\nWhat you will own\n\n \n\n\nBRAND OPERATIONS AND GOVERNANCE\n\n - Run global brand management day to day, including the operating rhythms, standards, and decision rights that keep work moving.\n\n - Build clear processes for turning global strategy into regional plans, so rollout is structured and repeatable.\n\n - Roll out Plaud's brand, strategic, and creative systems across the organization, and track how well teams adopt them.\n\n - Partner daily with GTM teams, product marketing, global marketing leads, creative, regional marketing, and localization.\n\n\nCREATIVE PROCESS\n\n - Partner with the creative team to design the end-to-end workflow: how work is briefed, produced, reviewed, and approved.\n\n - Set intake standards, review cycles, and turnaround expectations that give creative clear priorities and fewer revision rounds.\n\n\nPRODUCTION\n\n - Own key production across content, brand assets, and photo and video shoots.\n\n - Partner with creative to streamline how assets are built, including the right AI tooling and a more efficient shoot model.\n\n - Manage production vendors, timelines, and costs, and build in-house production capability where it improves quality or cost.\n\n\nGLOBAL BRAND BUDGET\n\n - Support the management of the global brand budget, from annual planning through tracking spend against plan.\n\n - Keep regional brand budgets aligned to global priorities, and report spend and efficiency to leadership.\n\n\nWHAT SUCCESS LOOKS LIKE IN YEAR ONE\n\n - One creative intake and review process in use across global and regional teams.\n\n - Production delivered on time and at lower cost, with a clear shoot model that uses AI tooling where it fits.\n\n - A documented global-to-regional rollout playbook used for every tentpole campaign.\n\n - Brand budget running with clear owners, defined workflows, and monthly reporting.\n\n\n\nQualifications\n\n \n\n - 8+ years in brand operations, creative operations, production, and/or marketing program management\n\n - Hands-on production experience across shoots, content, and asset pipelines, either in-house or agency side.\n\n - A track record of building processes that teams adopt, across multiple markets or time zones.\n\n - Experience owning budgets and vendor contracts, with fluency in spend tracking and forecasting.\n\n - Working knowledge of AI tools for asset creation, and sound judgment on where they improve output.\n\n - Experience working with localization or multi-market campaign rollout.\n\n - Calm, clear communication with executives, creatives, and regional teams.\n\nPreferred qualifications\n\n - Experience in consumer technology, hardware, or AI.\n\n - Experience working with creative and marketing teams across the US, Europe, and Asia.\n\n \n\nWhat We Offer\n\n - Founding Team: Opportunity to join the founding team of this new initiative, with meaningful ownership and impact on a fast-growing startup.\n\n - Competitive Compensation: $140K-$200K base salary+performance bonus+Equity.\n\n - Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.\n\n - Retirement Planning: 401(k) plan for full time employees with company matching.\n\n - Paid Time Off: Unlimited PTO, plus 13 paid holidays.\n\n - New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.\n\n - Hybrid Office: Minimum of 3x in office per week.\n\n - Gear: New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.\n\n - Perks: Best office equipment. Annual offsites. Free office drinks and snacks.\n\n \n\nPlaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c9595676-eee6-409b-bf93-4616f3742627","title":"EMEA Head of Marketing - London","department":"Global Commercialization","team":"Global Commercialization","employmentType":"FullTime","location":"London, United Kingdom","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-15T11:10:35.345+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/plaud/c9595676-eee6-409b-bf93-4616f3742627","applyUrl":"https://jobs.ashbyhq.com/plaud/c9595676-eee6-409b-bf93-4616f3742627/application","descriptionHtml":"About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilise intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $250M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What you will do
Own EMEA marketing strategy and regional sales targets, driving measurable business growth.
Lead and develop a high-performing marketing organization of ~20 team members across Performance Marketing, PR, Content, Influencer, Field Marketing, and IMC.
Drive sales growth through data-driven budget planning, performance marketing, and ROI optimization.
Plan and execute integrated regional campaigns while continuously testing new channels, messaging, and marketing experiments.
Partner closely with Global Brand, GTM, PMM, IMC, and Regional Sales team to align priorities, optimize marketing investment, and deliver business results.
Skills, qualifications and experience we look for
8–15 years of progressive marketing experience, including leadership responsibilities.
Proven experience leading multi-functional marketing teams of 15+ people.
Strong expertise in performance and growth marketing with a track record of delivering measurable business results.
Strong analytical mindset with deep familiarity with marketing metrics, attribution, and experimentation.
Experience integrating multiple marketing disciplines, including PR, content, influencer, field marketing, and brand campaigns.
Excellent leadership, communication, and cross-functional collaboration skills.
Comfortable working across multiple time zones in a global organisation.
What we offer
High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximise engineering and execution efficiency.
Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.
Disclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, colour, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
","descriptionPlain":"About Plaud Inc.\n\nPlaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.\n\nPlaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.\n\nTo learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram https://www.instagram.com/plaud_official/, X https://twitter.com/PLAUDAI, Facebook https://www.facebook.com/plaudai, LinkedIn https://www.linkedin.com/company/plaudai/, and YouTube https://www.youtube.com/@PLAUDAI.\n\n\n\nWhy You Should Join Us\n\nPlaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilise intelligence from what people say, hear, see, and think.\n\n - Plaud is a bootstrapped, skyrocketing, profitable company with a $250M revenue run rate achieved in just three years.\n\n - Define the next-gen paradigm for human-AI interaction.\n\n - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.\n\n - Work with passionate teammates who value innovation, collaboration, and customer success.\n\n - Grow your career in a culture that champions continuous learning and fast career development.\n\n - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.\n\n\n\nWhat you will do\n\n - Own EMEA marketing strategy and regional sales targets, driving measurable business growth.\n\n - Lead and develop a high-performing marketing organization of ~20 team members across Performance Marketing, PR, Content, Influencer, Field Marketing, and IMC.\n\n - Drive sales growth through data-driven budget planning, performance marketing, and ROI optimization.\n\n - Plan and execute integrated regional campaigns while continuously testing new channels, messaging, and marketing experiments.\n\n - Partner closely with Global Brand, GTM, PMM, IMC, and Regional Sales team to align priorities, optimize marketing investment, and deliver business results.\n\n\n\nSkills, qualifications and experience we look for\n\n - 8–15 years of progressive marketing experience, including leadership responsibilities.\n\n - Proven experience leading multi-functional marketing teams of 15+ people.\n\n - Strong expertise in performance and growth marketing with a track record of delivering measurable business results. \n\n - Strong analytical mindset with deep familiarity with marketing metrics, attribution, and experimentation.\n\n - Experience integrating multiple marketing disciplines, including PR, content, influencer, field marketing, and brand campaigns.\n\n - Excellent leadership, communication, and cross-functional collaboration skills. \n\n - Comfortable working across multiple time zones in a global organisation.\n\n\n\nWhat we offer \n\n 1. High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.\n\n 2. Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximise engineering and execution efficiency.\n\n 3. Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.\n\n 4. Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.\n\n\n\nDisclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, colour, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"468682c7-276c-4f59-92b5-4453a4d2ad7b","title":"Retail Channel Sales Manager - Bentonville ","department":"Global Sales & Growth Marketing","team":"Sales Planning","employmentType":"FullTime","location":"Bentonville, AR","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-21T01:47:32.879+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Arkansas","addressCountry":"USA","addressLocality":"Bentonville"}},"jobUrl":"https://jobs.ashbyhq.com/plaud/468682c7-276c-4f59-92b5-4453a4d2ad7b","applyUrl":"https://jobs.ashbyhq.com/plaud/468682c7-276c-4f59-92b5-4453a4d2ad7b/application","descriptionHtml":"About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, Linkedin, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What you will do
Own and grow relationships with major US retailers, with primary focus on Walmart and Sam’s Club, plus key national and regional accounts, to drive in-store and e-commerce sales.
Lead the full sell-in and sell-through cycle, including assortment, merchandising, pricing, promotions, and replenishment.
Develop and execute Joint Business Plans (JBPs) and lead buyer negotiations, line reviews, and trade events.
Analyze POS and inventory data (e.g., Walmart Retail Link / Scintilla) to forecast demand, prevent out-of-stocks, and identify growth opportunities.
Manage account P&L, trade spend, and deductions to hit revenue and margin targets.
Plan and execute retail marketing campaigns, both in-store and through retail media, and measure ROI.
Identify and onboard new retail and distribution partners, building scalable, long-term partnerships.
Partner with supply chain, marketing, and product teams to ensure on-time, in-full delivery and smooth retail operations.
Qualifications
Bachelor’s degree in Business, Marketing, or a related field, or equivalent experience.
3–5 years of experience in retail account management or retail channel sales, ideally on the brand/supplier side.
Experience selling consumer electronics or an adjacent category (e.g., accessories, small appliances, smart home) into US retail.
Hands-on experience managing national or regional retail accounts, with a strong understanding of sell-in and sell-through dynamics.
Proven track record of growing retail sales, such as winning new accounts, expanding distribution, or hitting revenue and margin targets.
Experience planning and executing retail marketing programs and managing trade spend to improve account profitability.
Strong Excel and data analysis skills for sell-through, forecasting, and forecast-accuracy reporting.
Strong negotiation and relationship-building skills with retail buyers.
Clear, concise written and verbal communication across cross-functional teams.
Comfortable in a fast-paced startup environment with high ownership and the ability to build processes from scratch.
Ability to travel regularly to retailer HQs, including Bentonville, and trade events.
Preferred Qualifications
Direct experience selling into Walmart and/or Sam’s Club, including working relationships with merchandising or replenishment teams.
Hands-on experience with Retail Link (Walmart) or other retailer portals.
Experience with CPFR or collaborative forecasting processes with a national retailer.
Familiarity with regional, independent, or specialty electronics retailers beyond the major nationals.
What we offer
Founding Team: Opportunity to join the founding team of this new initiative, with meaningful ownership and impact on a fast-growing startup.
Competitive Compensation: $150K-$210K base salary+quarterly bonus+performance bonus+Equity.
Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.
Retirement Planning: 401(k) plan for full time employees with company matching.
Paid Time Off: Unlimited PTO, plus 13 paid holidays.
New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.
Hybrid Office: Minimum of 3x in office per week.
Gear: New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.
Perks: Best office equipment. Annual offsites. Free office drinks and snacks. Commuter Benefits.
Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics..
About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What you will do
Own technical escalation quality: run calibration and QA sampling across the 350–400 ticket/week line, define what a sound diagnosis looks like across hardware devices, Plaud App, Web, and Desktop App, and hold the team to that standard — not just throughput.
Build the SOP-to-agent roadmap: personally ship AI agents from existing Tech SOPs, set the build bar by doing it, own the sequence of what gets documented and automated next, and review and raise the quality of what ICs ship.
Own the CSC-to-Engineering/QA interface: convert scattered escalations into a prioritised, evidence-backed issue list; run the standing structured channel with Engineering and QA; keep issues moving when they stall, including escalating upward.
Lead and develop the three-IC Tech Team: one-on-ones, capability assessments, development plans, performance calibration, coverage planning across time zones and holidays, and owning the hiring loop for technical roles including designing the AI-build trial.
Benchmark the Tech Team's technical support quality and automation output against industry SOTA; identify gaps in diagnostic standards, SOP coverage, and agent performance; drive continuous improvement with data.
Skills, qualifications and experience we look for
Minimum 2 years of direct people-management of a technical support team: headcount ownership, one-on-ones, performance conversations, and hiring. A senior IC who has mentored peers or led a project does not meet this requirement.
Demonstrated AI builder: able to construct a working support agent from an SOP — evidenced at interview by a runnable artifact, an AI workflow currently in use, and a reusable structured file (skill/prompt file or equivalent) written for repetitive work. Describing AI literacy without an artifact does not pass.
Hands-on technical credibility across hardware and software sufficient to review an IC's diagnosis and distinguish a sound one from a merely plausible one — able to read logs, interpret firmware/connectivity symptoms, and identify root cause without being technically dependent on the team.
Ability to own the support-to-engineering interface: synthesize scattered escalations into a structured, prioritized issue list; keep the loop moving when it stalls; escalate upward when needed.
What we offer
Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximize engineering and execution efficiency.
Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.
Medical & Insurance Coverage Comprehensive benefits to protect our employees' financial security, physical health, and longterm growth. Medical insurance and WICA coverage for all full-time employees.
Disclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
","descriptionPlain":"About Plaud Inc.\n\nPlaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.\n\nPlaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.\n\nTo learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram https://www.instagram.com/plaud_official/, https://twitter.com/PLAUDAI%22HYPERLINK%20%22https:/twitter.com/PLAUDAI%22%20%5C%22HYPERLINK%20%22https:/twitter.com/PLAUDAI%22%20%5CX https://twitter.com/PLAUDAI, Facebook https://www.facebook.com/plaudai, LinkedIn https://www.linkedin.com/company/plaudai/, and YouTube https://www.youtube.com/@PLAUDAI.\n\n \n\nWhy You Should Join Us\n\nPlaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.\n\n - Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.\n\n - Define the next-gen paradigm for human-AI interaction.\n\n - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.\n\n - Work with passionate teammates who value innovation, collaboration, and customer success.\n\n - Grow your career in a culture that champions continuous learning and fast career development.\n\n - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.\n\n\n\nWhat you will do\n\n - Own technical escalation quality: run calibration and QA sampling across the 350–400 ticket/week line, define what a sound diagnosis looks like across hardware devices, Plaud App, Web, and Desktop App, and hold the team to that standard — not just throughput.\n\n - Build the SOP-to-agent roadmap: personally ship AI agents from existing Tech SOPs, set the build bar by doing it, own the sequence of what gets documented and automated next, and review and raise the quality of what ICs ship.\n\n - Own the CSC-to-Engineering/QA interface: convert scattered escalations into a prioritised, evidence-backed issue list; run the standing structured channel with Engineering and QA; keep issues moving when they stall, including escalating upward.\n\n - Lead and develop the three-IC Tech Team: one-on-ones, capability assessments, development plans, performance calibration, coverage planning across time zones and holidays, and owning the hiring loop for technical roles including designing the AI-build trial.\n\n - Benchmark the Tech Team's technical support quality and automation output against industry SOTA; identify gaps in diagnostic standards, SOP coverage, and agent performance; drive continuous improvement with data.\n\n \n\nSkills, qualifications and experience we look for\n\n - Minimum 2 years of direct people-management of a technical support team: headcount ownership, one-on-ones, performance conversations, and hiring. A senior IC who has mentored peers or led a project does not meet this requirement.\n\n - Demonstrated AI builder: able to construct a working support agent from an SOP — evidenced at interview by a runnable artifact, an AI workflow currently in use, and a reusable structured file (skill/prompt file or equivalent) written for repetitive work. Describing AI literacy without an artifact does not pass.\n\n - Hands-on technical credibility across hardware and software sufficient to review an IC's diagnosis and distinguish a sound one from a merely plausible one — able to read logs, interpret firmware/connectivity symptoms, and identify root cause without being technically dependent on the team.\n\n - Ability to own the support-to-engineering interface: synthesize scattered escalations into a structured, prioritized issue list; keep the loop moving when it stalls; escalate upward when needed.\n \n\nWhat we offer \n\n - Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.\n\n - High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.\n\n - Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximize engineering and execution efficiency.\n\n - Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.\n\n - Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.\n\n - Medical & Insurance Coverage Comprehensive benefits to protect our employees' financial security, physical health, and longterm growth. Medical insurance and WICA coverage for all full-time employees.\n\n\n\nDisclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d25d44b6-3566-4c72-98bc-2a5c38b61a55","title":"Product Manager, Monetization Strategy - Singapore","department":"User Ops and Growth","team":"User Ops and Growth","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-11T08:46:39.353+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"018982","addressRegion":"Singapore","streetAddress":"12 Marina Boulevard, #15-02 Marina Bay Financial Centre Tower 3, Singapore 018982","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/plaud/d25d44b6-3566-4c72-98bc-2a5c38b61a55","applyUrl":"https://jobs.ashbyhq.com/plaud/d25d44b6-3566-4c72-98bc-2a5c38b61a55/application","descriptionHtml":"About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What you will do
Design and continuously refine Plaud's pricing and entitlement framework. Own subscription tiers, entitlements, and add-on pricing across regions and sales channels; assess the impact of promotional activities and price adjustments; and keep the overall system coherent and defensible across markets. When a pricing assumption is contradicted by data, you propose the fix — you don't wait to be asked.
Develop and iterate usage-based charging strategy. As AI capabilities, service costs, and user behaviour evolve, you adjust the underlying rules to maintain a sustainable balance between user experience, willingness to pay, and gross margin.
Build reliable quantitative models that drive product decisions. Size the impact of different scenarios on usage, conversion, renewal, revenue, and cost; surface key assumptions and edge cases; and own the logic and conclusions so the team can make trade-offs on evidence, not instinct.
Drive cross-functional delivery of monetisation strategy. Work with AI product, billing, and engineering teams to align on metering definitions, data requirements, and rule configurations — ensuring new features connect cleanly to commercial rules, with outcomes that are trackable and verifiable. You treat a teammate's success as your own, and you align proactively rather than waiting to be pulled in.
Validate strategy performance and push for improvement. Use data analysis, user feedback, and experiment results to evaluate what's live, identify what isn't working, and drive adjustments. You ask \"is this rule actually behaving as intended?\" — and you find out.
Skills, qualifications and experience we look for
Experience in monetisation strategy or a related product domain, with direct ownership of pricing, billing strategy, auction design, budget allocation, incentive mechanisms, or economic system design and optimisation. We care more about what rules you actually designed, what trade-offs you made, and how you validated the outcome than where you worked.
Strong quantitative reasoning: you can map relationships across multiple variables, build and stress-test models, and stand behind your assumptions and conclusions. When a number doesn't add up, you dig in rather than accept it.
Ability to design solutions that balance user behaviour and business outcomes — with a clear understanding of how pricing and entitlement changes affect usage, conversion, and retention.
Proficiency in independent data analysis and performance evaluation; comfortable with SQL, spreadsheets, or equivalent tools; able to use AI to extend your own output while applying critical judgement to what it produces.
Able to translate complex strategy into clear product requirements and collaborate with engineering, design, and business teams to ship.
Nice to have
Experience with subscription, usage-based, or AI product monetisation.
Experience with multi-region pricing or online/offline multi-channel commercialisation.
Strong written and spoken English communication skills.
Relevant backgrounds include advertising strategy, marketplace or trading platforms, ride-hailing and delivery platforms, subscription and cloud services, or game economy systems.
What we offer
Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximize engineering and execution efficiency.
Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.
Medical & Insurance Coverage Comprehensive benefits to protect our employees' financial security, physical health, and longterm growth. Medical insurance and WICA coverage for all full-time employees.
Disclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
","descriptionPlain":"About Plaud Inc.\n\nPlaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.\n\nPlaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.\n\nTo learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram https://www.instagram.com/plaud_official/, X https://twitter.com/PLAUDAI, Facebook https://www.facebook.com/plaudai, LinkedIn https://www.linkedin.com/company/plaudai/, and YouTube https://www.youtube.com/@PLAUDAI.\n\n \n\nWhy You Should Join Us\n\nPlaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.\n\n - Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.\n\n - Define the next-gen paradigm for human-AI interaction.\n\n - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.\n\n - Work with passionate teammates who value innovation, collaboration, and customer success.\n\n - Grow your career in a culture that champions continuous learning and fast career development.\n\n - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.\n\n\n\nWhat you will do\n\n - Design and continuously refine Plaud's pricing and entitlement framework. Own subscription tiers, entitlements, and add-on pricing across regions and sales channels; assess the impact of promotional activities and price adjustments; and keep the overall system coherent and defensible across markets. When a pricing assumption is contradicted by data, you propose the fix — you don't wait to be asked.\n\n - Develop and iterate usage-based charging strategy. As AI capabilities, service costs, and user behaviour evolve, you adjust the underlying rules to maintain a sustainable balance between user experience, willingness to pay, and gross margin.\n\n - Build reliable quantitative models that drive product decisions. Size the impact of different scenarios on usage, conversion, renewal, revenue, and cost; surface key assumptions and edge cases; and own the logic and conclusions so the team can make trade-offs on evidence, not instinct.\n\n - Drive cross-functional delivery of monetisation strategy. Work with AI product, billing, and engineering teams to align on metering definitions, data requirements, and rule configurations — ensuring new features connect cleanly to commercial rules, with outcomes that are trackable and verifiable. You treat a teammate's success as your own, and you align proactively rather than waiting to be pulled in.\n\n - Validate strategy performance and push for improvement. Use data analysis, user feedback, and experiment results to evaluate what's live, identify what isn't working, and drive adjustments. You ask \"is this rule actually behaving as intended?\" — and you find out.\n\n \n\nSkills, qualifications and experience we look for\n\n - Experience in monetisation strategy or a related product domain, with direct ownership of pricing, billing strategy, auction design, budget allocation, incentive mechanisms, or economic system design and optimisation. We care more about what rules you actually designed, what trade-offs you made, and how you validated the outcome than where you worked.\n\n - Strong quantitative reasoning: you can map relationships across multiple variables, build and stress-test models, and stand behind your assumptions and conclusions. When a number doesn't add up, you dig in rather than accept it.\n\n - Ability to design solutions that balance user behaviour and business outcomes — with a clear understanding of how pricing and entitlement changes affect usage, conversion, and retention.\n\n - Proficiency in independent data analysis and performance evaluation; comfortable with SQL, spreadsheets, or equivalent tools; able to use AI to extend your own output while applying critical judgement to what it produces.\n\n - Able to translate complex strategy into clear product requirements and collaborate with engineering, design, and business teams to ship.\n\nNice to have\n\n - Experience with subscription, usage-based, or AI product monetisation.\n\n - Experience with multi-region pricing or online/offline multi-channel commercialisation.\n\n - Strong written and spoken English communication skills.\n\nRelevant backgrounds include advertising strategy, marketplace or trading platforms, ride-hailing and delivery platforms, subscription and cloud services, or game economy systems.\n\n\n\nWhat we offer \n\n - Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.\n\n - High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.\n\n - Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximize engineering and execution efficiency.\n\n - Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.\n\n - Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.\n\n - Medical & Insurance Coverage Comprehensive benefits to protect our employees' financial security, physical health, and longterm growth. Medical insurance and WICA coverage for all full-time employees.\n\n\n\nDisclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0bc163e4-f8a6-427a-aaeb-c98104df2997","title":"Backend Engineer - Consumer & Commerce","department":"Software R&D","team":"Consumer & Commerce","employmentType":"FullTime","location":"Palo Alto, CA","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"Washigton","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"San Francisco, CA","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-10-10T00:23:34.599+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"CA","addressCountry":"US","addressLocality":"Palo Alto"}},"jobUrl":"https://jobs.ashbyhq.com/plaud/0bc163e4-f8a6-427a-aaeb-c98104df2997","applyUrl":"https://jobs.ashbyhq.com/plaud/0bc163e4-f8a6-427a-aaeb-c98104df2997/application","descriptionHtml":"About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What You Will Do
Design, build, and ship the batch transcription and streaming ASR API services on Plaud's developer platform — owning the full stack from inference API design and model service integration through authentication, rate limiting, versioning, and developer documentation.
Deploy and operate the STT services across all 4 global regions; establish on-call rotation, monitoring, alerting, and SLO governance from launch; lead incident response and post-mortems.
Architect for high-concurrency, low-latency MaaS-style workloads — streaming/real-time protocols (WebSocket/gRPC), async job pipelines for batch transcription, autoscaling, and cost/latency optimization — benchmarking against SOTA inference API providers (e.g., Deepgram, AssemblyAI, Google STT).
Serve as the primary technical point of contact for B2B customers on API capabilities; scope, commit to, and deliver new feature requests on defined timelines.
Collaborate directly with the algorithm team on ASR model integration and with product on the developer platform roadmap; use AI tooling to accelerate development, documentation, and observability workflows.
Minimum Qualifications
3+ years of backend engineering experience with strong Go (Golang) proficiency; shipped and operated production services in Go.
Hands-on production experience building and operating AI/ML-serving backend services — inference API design, model service integration, on-call and incident response — not just internal tooling or prototypes.
Solid architecture experience with high-concurrency, low-latency platform services: multi-region deployment, streaming/real-time protocols (WebSocket and/or gRPC), async/queue-based job pipelines, and autoscaling.
Experience designing and shipping public-facing APIs or SDKs — authentication, rate limiting, versioning, and developer-facing documentation.
Professional English proficiency (written and spoken) for developer documentation and direct B2B customer engagement.
What We Offer
Founding Team: Opportunity to join the founding team of this new initiative, with meaningful ownership and impact on a fast-growing startup.
Competitive Compensation: $140K-$219K base salary+performance bonus+Equity.
Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.
Retirement Planning: 401(k) plan for full time employees with company matching.
Paid Time Off: Unlimited PTO, plus 13 paid holidays.
New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.
Hybrid Office: Minimum of 3x in office per week.
Gear: New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.
Perks: Best office equipment. Annual offsites. Free office drinks and snacks.
Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
","descriptionPlain":"About Plaud Inc.\n\nPlaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.\n\nPlaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.\n\nTo learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram https://www.instagram.com/plaud_official/, X https://twitter.com/PLAUDAI, Facebook https://www.facebook.com/plaudai, LinkedIn https://www.linkedin.com/company/plaudai/, and YouTube https://www.youtube.com/@PLAUDAI.\n\n \n\nWhy You Should Join Us\n\nPlaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.\n\n - Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.\n\n - Define the next-gen paradigm for human-AI interaction.\n\n - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.\n\n - Work with passionate teammates who value innovation, collaboration, and customer success.\n\n - Grow your career in a culture that champions continuous learning and fast career development.\n\n - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.\n\n \n\nWhat You Will Do\n\n - Design, build, and ship the batch transcription and streaming ASR API services on Plaud's developer platform — owning the full stack from inference API design and model service integration through authentication, rate limiting, versioning, and developer documentation.\n\n - Deploy and operate the STT services across all 4 global regions; establish on-call rotation, monitoring, alerting, and SLO governance from launch; lead incident response and post-mortems.\n\n - Architect for high-concurrency, low-latency MaaS-style workloads — streaming/real-time protocols (WebSocket/gRPC), async job pipelines for batch transcription, autoscaling, and cost/latency optimization — benchmarking against SOTA inference API providers (e.g., Deepgram, AssemblyAI, Google STT).\n\n - Serve as the primary technical point of contact for B2B customers on API capabilities; scope, commit to, and deliver new feature requests on defined timelines.\n\n - Collaborate directly with the algorithm team on ASR model integration and with product on the developer platform roadmap; use AI tooling to accelerate development, documentation, and observability workflows.\n \n \n\nMinimum Qualifications\n\n - 3+ years of backend engineering experience with strong Go (Golang) proficiency; shipped and operated production services in Go.\n\n - Hands-on production experience building and operating AI/ML-serving backend services — inference API design, model service integration, on-call and incident response — not just internal tooling or prototypes.\n\n - Solid architecture experience with high-concurrency, low-latency platform services: multi-region deployment, streaming/real-time protocols (WebSocket and/or gRPC), async/queue-based job pipelines, and autoscaling.\n\n - Experience designing and shipping public-facing APIs or SDKs — authentication, rate limiting, versioning, and developer-facing documentation.\n\n - Professional English proficiency (written and spoken) for developer documentation and direct B2B customer engagement.\n \n \n\nWhat We Offer\n\n - Founding Team: Opportunity to join the founding team of this new initiative, with meaningful ownership and impact on a fast-growing startup.\n\n - Competitive Compensation: $140K-$219K base salary+performance bonus+Equity.\n\n - Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.\n\n - Retirement Planning: 401(k) plan for full time employees with company matching.\n\n - Paid Time Off: Unlimited PTO, plus 13 paid holidays.\n\n - New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.\n\n - Hybrid Office: Minimum of 3x in office per week.\n\n - Gear: New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.\n\n - Perks: Best office equipment. Annual offsites. Free office drinks and snacks.\n\n \n\nPlaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c477787c-bf6b-422f-aeef-2493f2d47fbe","title":"Senior Brand Content Strategist & Copywriter - San Francisco","department":"Global Brand Center","team":"Global Brand Center","employmentType":"FullTime","location":"San Francisco, CA","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-30T17:37:53.451+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaud/c477787c-bf6b-422f-aeef-2493f2d47fbe","applyUrl":"https://jobs.ashbyhq.com/plaud/c477787c-bf6b-422f-aeef-2493f2d47fbe/application","descriptionHtml":"About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, Linkedin, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $250M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
About the role
Plaud is looking for someone to own our verbal identity in the AMER market and build the copy system that keeps our voice consistent everywhere customers meet us. You'll define how Plaud sounds, then build the tools and processes that let that voice hold across product, web, campaign, and lifecycle channels, without every asset needing your personal review.
This is a hands-on role. You'll set the standards and you'll also do the writing, leading copy strategy and execution for our biggest brand moments, from product launches to campaign narratives to channel-specific storytelling, taking each piece from H1 to caption.
Mission
Own Plaud's verbal identity and build the copy system that holds our voice across the AMER market.
What you will do
Define Plaud's voice pillars, tone registers, and surface-specific copy standards, and build the style guide, examples library, and governance process that put them into practice
Build copy frameworks with product marketing and narrative architecture with brand strategy, so messaging stays coherent across channels
Partner with designers, channel managers, marketing managers, and leadership to build world-class copy and storytelling practices
Bridge the gap between product features, specs and value props to winning copy hooks and angles
Own the storytelling and copy approach for key brand channels in the AMER region
Bring AI tooling into the copy production process to increase throughput and speed up iteration
Qualifications
8+ years in brand copywriting or content strategy, with a portfolio showing end-to-end ownership of a verbal identity system (voice pillars, tone registers, surface-specific guidance) at a multi-market consumer brand, not just execution within an existing system
Experience writing or directing copy for at least one major consumer product launch, with evidence of cross-functional coordination across product marketing, design, and legal, and measurable results
A consumer tech and/or hardware background; fluency in the AI category is a plus
Editorial judgment that scales through systems and training rather than personal review: you can write a brief, a rubric, or a worked example that lets others execute to standard, and you build systems that let regional teams self-serve without drift
Confidence presenting copy direction to senior brand, product, and growth stakeholders, and defending your decisions with evidence rather than preference
Active use of AI writing tools (ChatGPT, Claude, Jasper, or equivalent) in your copy production and iteration workflows
Preferred Qualifications
Experience building copy systems that let regional or cross-functional teams self-serve, such as style guides, decision trees, or annotated examples libraries, reducing dependency on senior review for standard executions
A point of view on AI-assisted writing: where LLMs accelerate production and where editorial judgment is irreplaceable
What we offer
Founding Team: Opportunity to join the founding team of this new initiative, with meaningful ownership and impact on a fast-growing startup.
Competitive Compensation: $140K-$200K base salary+performance bonus+Equity.
Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.
Retirement Planning: 401(k) plan for full time employees with company matching.
Paid Time Off: Unlimited PTO, plus 13 paid holidays.
New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.
Hybrid Office: Minimum of 3x in office per week.
Gear: New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.
Perks: Best office equipment. Annual offsites. Free office drinks and snacks. Commuter Benefits.
Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, Linkedin, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
About the Role
We're looking for an IT Support Engineer to provide hands-on IT support to our US employees. You'll own the day-to-day work: solving technical issues, onboarding and offboarding employees, managing hardware, and keeping our offices running smoothly. You'll be part of a global IT team that works across the US and APAC.
This role goes beyond working a ticket queue. Our core IT systems are cloud-based platforms for identity, device management, and service delivery, and the whole company depends on them. You'll help administer, improve, and automate them. If you want to grow toward systems administration and help shape how IT scales as we grow, this is the place to do it.
What you will do
Support and operations
Be the first point of contact for IT requests, in person, over chat, and through our service desk
Troubleshoot hardware, software, accounts, access, networking, and peripherals, and escalate when needed
Handle onboarding from start to finish: provisioning accounts, preparing and deploying laptops, granting access, and running the first-day IT orientation
Handle offboarding: removing access on time, recovering devices, and transferring data
Track hardware inventory, purchasing requests, and the device lifecycle
Support conference rooms, AV, printers, and office networks
Core systems and process
Help administer our identity and access management platform: SSO, MFA, and the user lifecycle
Help manage our macOS and Windows device fleet through MDM: enrollment, configuration, app deployment, patching, and compliance
Build and refine service desk workflows, automations, and the self-service catalog
Write and update knowledge base articles, runbooks, and standard procedures
Help standardize IT practices across our offices
Skills, qualifications and experience we look for
Required
1–3 years of experience in IT support, help desk, or desktop support
Strong troubleshooting skills on both macOS and Windows
Experience administering a SaaS productivity suite such as Google Workspace or Microsoft 365
Familiarity with a ticketing or ITSM system
Clear, friendly communication with people at any technical level
Comfortable with ambiguity: able to work on your own, prioritize many requests at once, and follow through
Organized and careful with documentation and asset tracking
Curious about AI and comfortable using AI tools in your day-to-day work
Nice to have
Hands-on time with an identity provider such as Okta, Entra ID, or JumpCloud
Exposure to MDM or endpoint management platforms such as Jamf, Kandji/Iru, or Microsoft Intune
Familiarity with zero-touch deployment, such as Apple Business Manager or Windows Autopilot
Basic networking knowledge (DNS, DHCP, VLANs, Wi-Fi)
Some scripting or automation (Bash, Python, PowerShell)
Background at a fast-growing startup or a company with multiple offices
Certifications such as CompTIA A+/Network+, Apple ACSP, or Okta Certified Professional
Schedule and Physical Requirements
Onsite during standard business hours, with some flexibility based on team needs
Travel to our other West Coast offices as needed (estimated [10–15]% of the time)
Some evening calls to collaborate with our APAC teammates
Occasional after-hours work for scheduled maintenance, urgent offboardings, or critical issues
Regularly lift and carry equipment up to 50 lbs (monitors, laptops, AV gear), with or without reasonable accommodation
Move around the office throughout the day to set up desks, conference rooms, and hardware
Why This Role
Hands-on experience with enterprise-grade IT systems early in your career
Work closely with the IT Manager and learn how IT runs from end to end
See the direct impact of your work on how the whole company operates
Compensation: $40-50/hr
Disclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
","descriptionPlain":"About Plaud Inc.\n\nPlaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.\n\nPlaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.\n\nTo learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram https://www.instagram.com/plaud_official/, https://twitter.com/PLAUDAI%22HYPERLINK%20%22https:/twitter.com/PLAUDAI%22%20%5C%22HYPERLINK%20%22https:/twitter.com/PLAUDAI%22%20%5CX https://twitter.com/PLAUDAI, Facebook https://www.facebook.com/plaudai, Linkedin https://www.linkedin.com/company/plaudai/, and YouTube https://www.youtube.com/@PLAUDAI.\n\n \n\nWhy You Should Join Us\n\nPlaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.\n\n - Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.\n\n - Define the next-gen paradigm for human-AI interaction.\n\n - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.\n\n - Work with passionate teammates who value innovation, collaboration, and customer success.\n\n - Grow your career in a culture that champions continuous learning and fast career development.\n\n - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.\n \n \n\nAbout the Role\n\nWe're looking for an IT Support Engineer to provide hands-on IT support to our US employees. You'll own the day-to-day work: solving technical issues, onboarding and offboarding employees, managing hardware, and keeping our offices running smoothly. You'll be part of a global IT team that works across the US and APAC.\n\nThis role goes beyond working a ticket queue. Our core IT systems are cloud-based platforms for identity, device management, and service delivery, and the whole company depends on them. You'll help administer, improve, and automate them. If you want to grow toward systems administration and help shape how IT scales as we grow, this is the place to do it.\n\n\n\nWhat you will do\n\nSupport and operations\n\n - Be the first point of contact for IT requests, in person, over chat, and through our service desk\n\n - Troubleshoot hardware, software, accounts, access, networking, and peripherals, and escalate when needed\n\n - Handle onboarding from start to finish: provisioning accounts, preparing and deploying laptops, granting access, and running the first-day IT orientation\n\n - Handle offboarding: removing access on time, recovering devices, and transferring data\n\n - Track hardware inventory, purchasing requests, and the device lifecycle\n\n - Support conference rooms, AV, printers, and office networks\n\nCore systems and process\n\n - Help administer our identity and access management platform: SSO, MFA, and the user lifecycle\n\n - Help manage our macOS and Windows device fleet through MDM: enrollment, configuration, app deployment, patching, and compliance\n\n - Build and refine service desk workflows, automations, and the self-service catalog\n\n - Write and update knowledge base articles, runbooks, and standard procedures\n\n - Help standardize IT practices across our offices\n\n\n\nSkills, qualifications and experience we look for\n\nRequired\n\n - 1–3 years of experience in IT support, help desk, or desktop support\n\n - Strong troubleshooting skills on both macOS and Windows\n\n - Experience administering a SaaS productivity suite such as Google Workspace or Microsoft 365\n\n - Familiarity with a ticketing or ITSM system\n\n - Clear, friendly communication with people at any technical level\n\n - Comfortable with ambiguity: able to work on your own, prioritize many requests at once, and follow through\n\n - Organized and careful with documentation and asset tracking\n\n - Curious about AI and comfortable using AI tools in your day-to-day work\n\nNice to have\n\n - Hands-on time with an identity provider such as Okta, Entra ID, or JumpCloud\n\n - Exposure to MDM or endpoint management platforms such as Jamf, Kandji/Iru, or Microsoft Intune\n\n - Familiarity with zero-touch deployment, such as Apple Business Manager or Windows Autopilot\n\n - Basic networking knowledge (DNS, DHCP, VLANs, Wi-Fi)\n\n - Some scripting or automation (Bash, Python, PowerShell)\n\n - Background at a fast-growing startup or a company with multiple offices\n\n - Certifications such as CompTIA A+/Network+, Apple ACSP, or Okta Certified Professional\n\nSchedule and Physical Requirements\n\n - Onsite during standard business hours, with some flexibility based on team needs\n\n - Travel to our other West Coast offices as needed (estimated [10–15]% of the time)\n\n - Some evening calls to collaborate with our APAC teammates\n\n - Occasional after-hours work for scheduled maintenance, urgent offboardings, or critical issues\n\n - Regularly lift and carry equipment up to 50 lbs (monitors, laptops, AV gear), with or without reasonable accommodation\n\n - Move around the office throughout the day to set up desks, conference rooms, and hardware\n\nWhy This Role\n\n - Hands-on experience with enterprise-grade IT systems early in your career\n\n - Work closely with the IT Manager and learn how IT runs from end to end\n\n - See the direct impact of your work on how the whole company operates\n\n\n\nCompensation: $40-50/hr\n\n\n\nDisclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d963c9d5-10b3-47fd-97c1-f2d04967dde3","title":"Security Engineer (Detection & Response) - Singapore","department":"Software R&D","team":"Security","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-06T02:05:32.862+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"018982","addressRegion":"Singapore","streetAddress":"12 Marina Boulevard, #15-02 Marina Bay Financial Centre Tower 3, Singapore 018982","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/plaud/d963c9d5-10b3-47fd-97c1-f2d04967dde3","applyUrl":"https://jobs.ashbyhq.com/plaud/d963c9d5-10b3-47fd-97c1-f2d04967dde3/application","descriptionHtml":"About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
About the Role
We’re looking for a Security Engineer to help build our Security Operations, Detection, and Response foundation. You’ll work hands-on across detection engineering, incident response, and our growing Detection-as-Code (DaC) practice — contributing to a function we’re building from the ground up, with support from senior team members as we scale.
What You’ll Do
Detection Engineering: Author, deploy, and tune detection rules mapped to MITRE ATT&CK. Help implement Detection-as-Code practices and reduce false positives.
Telemetry & Tooling: Support deployment and management of our core security stack (SIEM, EDR, NTA) and help establish ingestion pipelines across cloud (AWS/GCP), SaaS, and endpoint layers.
Incident Response: Participate in the IR lifecycle for P1/P2 events, support playbook development, and help drive toward MTTD/MTTR targets. (Incident Commander responsibilities for critical events sit with senior team members initially — you’ll build toward this.)
AI-Driven SecOps: Use LLMs in daily workflows — alert summarization, draft detection logic, SOAR playbook drafting.
SOC 2 Type II Support: Contribute to CC7 (Monitoring & Detection) evidence — log retention, alert records — working alongside compliance/GRC rather than owning the audit relationship solo.
What We’re Looking For
3+ years hands-on security engineering experience, with exposure to SIEM, IR, SOAR, or detection engineering.
Comfortable contributing to infrastructure build-out — tool evaluation, configuration, documentation — in a growing function (you won’t be inheriting a mature program, but you won’t be alone either).
Working knowledge of MITRE ATT&CK and log source integration.
Exposure to IR workflows and SLA-driven environments (MTTD/MTTR) — ownership grows with experience.
Familiarity with SOC 2 concepts is a plus, not required at this level.
Comfortable using AI tools (ChatGPT, Claude, etc.) in daily security workflows
What we offer
Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximize engineering and execution efficiency.
Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.
Medical & Insurance Coverage Comprehensive benefits to protect our employees' financial security, physical health, and longterm growth. Medical insurance and WICA coverage for all full-time employees.
Disclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
","descriptionPlain":"About Plaud Inc.\n\nPlaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.\n\nPlaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.\n\nTo learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram https://www.instagram.com/plaud_official/, X https://twitter.com/PLAUDAI, Facebook https://www.facebook.com/plaudai, LinkedIn https://www.linkedin.com/company/plaudai/, and YouTube https://www.youtube.com/@PLAUDAI.\n\n \n\nWhy You Should Join Us\n\nPlaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.\n\n - Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.\n\n - Define the next-gen paradigm for human-AI interaction.\n\n - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.\n\n - Work with passionate teammates who value innovation, collaboration, and customer success.\n\n - Grow your career in a culture that champions continuous learning and fast career development.\n\n - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.\n\n\n\nAbout the Role\n\nWe’re looking for a Security Engineer to help build our Security Operations, Detection, and Response foundation. You’ll work hands-on across detection engineering, incident response, and our growing Detection-as-Code (DaC) practice — contributing to a function we’re building from the ground up, with support from senior team members as we scale.\n\nWhat You’ll Do\n\n - Detection Engineering: Author, deploy, and tune detection rules mapped to MITRE ATT&CK. Help implement Detection-as-Code practices and reduce false positives.\n\n - Telemetry & Tooling: Support deployment and management of our core security stack (SIEM, EDR, NTA) and help establish ingestion pipelines across cloud (AWS/GCP), SaaS, and endpoint layers.\n\n - Incident Response: Participate in the IR lifecycle for P1/P2 events, support playbook development, and help drive toward MTTD/MTTR targets. (Incident Commander responsibilities for critical events sit with senior team members initially — you’ll build toward this.)\n\n - AI-Driven SecOps: Use LLMs in daily workflows — alert summarization, draft detection logic, SOAR playbook drafting.\n\n - SOC 2 Type II Support: Contribute to CC7 (Monitoring & Detection) evidence — log retention, alert records — working alongside compliance/GRC rather than owning the audit relationship solo.\n\nWhat We’re Looking For\n\n - 3+ years hands-on security engineering experience, with exposure to SIEM, IR, SOAR, or detection engineering.\n\n - Comfortable contributing to infrastructure build-out — tool evaluation, configuration, documentation — in a growing function (you won’t be inheriting a mature program, but you won’t be alone either).\n\n - Working knowledge of MITRE ATT&CK and log source integration.\n\n - Exposure to IR workflows and SLA-driven environments (MTTD/MTTR) — ownership grows with experience.\n\n - Familiarity with SOC 2 concepts is a plus, not required at this level.\n\n - Comfortable using AI tools (ChatGPT, Claude, etc.) in daily security workflows \n\n\n\nWhat we offer \n\n - Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.\n\n - High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.\n\n - Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximize engineering and execution efficiency.\n\n - Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.\n\n - Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.\n\n - Medical & Insurance Coverage Comprehensive benefits to protect our employees' financial security, physical health, and longterm growth. Medical insurance and WICA coverage for all full-time employees.\n\n\n\nDisclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"494ffa5f-40b2-43b8-9523-679ae40cf52e","title":"Executive Recruiting Researcher","department":"HR & Employee Experience","team":"HR & Employee Experience","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-10T07:14:00.870+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"018982","addressRegion":"Singapore","streetAddress":"12 Marina Boulevard, #15-02 Marina Bay Financial Centre Tower 3, Singapore 018982","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/plaud/494ffa5f-40b2-43b8-9523-679ae40cf52e","applyUrl":"https://jobs.ashbyhq.com/plaud/494ffa5f-40b2-43b8-9523-679ae40cf52e/application","descriptionHtml":"About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What you will do
Partner directly with Executive Recruiters, Hiring Managers, and Founders to map competitive target markets and build deep talent pipelines for leadership positions across AI, hardware, software, and commercial functions.
Utilize advanced research methodologies—including Boolean search, AI-powered sourcing platforms, open-source intelligence (OSINT), and industry mapping—to identify passive VP, Director, and C-level candidate talent pools.
Craft and execute hyper-personalized candidate outreach strategies that articulate Plaud’s value proposition and convert top-tier prospective executive leaders into active opportunities.
Generate data-driven market intelligence reports, compensation benchmarks, and competitor talent map insights to guide executive search strategies and executive decision-making.
Maintain pipeline health and database integrity across ATS/CRM systems, tracking relationship progress and nurturing long-term leadership talent networks for future strategic growth
Skills, qualifications and experience we look for
3–5+ years of dedicated talent research, executive sourcing, or candidate generation experience within an executive search firm, agency, or fast-growing technology company.
Proven track record of successfully mapping markets and identifying C-suite, VP, and Director-level talent across AI, SaaS, Consumer Electronics, or Hardware sectors.
Deep research domain knowledge with tools such as LinkedIn Recruiter, specialized talent databases, OSINT techniques, and modern AI sourcing platforms.
Exceptional written and verbal communication skills, with a demonstrated ability to engage senior leadership candidates and present strategic talent insights to executives.
What we offer
Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximize engineering and execution efficiency.
Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.
Medical & Insurance Coverage Comprehensive benefits to protect our employees' financial security, physical health, and longterm growth. Medical insurance and WICA coverage for all full-time employees.
Disclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
","descriptionPlain":"About Plaud Inc.\n\nPlaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.\n\nPlaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.\n\nTo learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram https://www.instagram.com/plaud_official/, X https://twitter.com/PLAUDAI, Facebook https://www.facebook.com/plaudai, LinkedIn https://www.linkedin.com/company/plaudai/, and YouTube https://www.youtube.com/@PLAUDAI.\n\n \n\nWhy You Should Join Us\n\nPlaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.\n\n - Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.\n\n - Define the next-gen paradigm for human-AI interaction.\n\n - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.\n\n - Work with passionate teammates who value innovation, collaboration, and customer success.\n\n - Grow your career in a culture that champions continuous learning and fast career development.\n\n - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.\n\n\n\nWhat you will do\n\n - Partner directly with Executive Recruiters, Hiring Managers, and Founders to map competitive target markets and build deep talent pipelines for leadership positions across AI, hardware, software, and commercial functions.\n\n - Utilize advanced research methodologies—including Boolean search, AI-powered sourcing platforms, open-source intelligence (OSINT), and industry mapping—to identify passive VP, Director, and C-level candidate talent pools.\n\n - Craft and execute hyper-personalized candidate outreach strategies that articulate Plaud’s value proposition and convert top-tier prospective executive leaders into active opportunities.\n\n - Generate data-driven market intelligence reports, compensation benchmarks, and competitor talent map insights to guide executive search strategies and executive decision-making.\n\n - Maintain pipeline health and database integrity across ATS/CRM systems, tracking relationship progress and nurturing long-term leadership talent networks for future strategic growth\n\n \n \n\nSkills, qualifications and experience we look for\n\n - 3–5+ years of dedicated talent research, executive sourcing, or candidate generation experience within an executive search firm, agency, or fast-growing technology company.\n\n - Proven track record of successfully mapping markets and identifying C-suite, VP, and Director-level talent across AI, SaaS, Consumer Electronics, or Hardware sectors.\n\n - Deep research domain knowledge with tools such as LinkedIn Recruiter, specialized talent databases, OSINT techniques, and modern AI sourcing platforms.\n\n - Exceptional written and verbal communication skills, with a demonstrated ability to engage senior leadership candidates and present strategic talent insights to executives.\n\n \n\n\n\nWhat we offer \n\n - Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.\n\n - High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.\n\n - Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximize engineering and execution efficiency.\n\n - Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.\n\n - Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.\n\n - Medical & Insurance Coverage Comprehensive benefits to protect our employees' financial security, physical health, and longterm growth. Medical insurance and WICA coverage for all full-time employees.\n\n\n\nDisclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b45f6299-bdc4-4a17-a980-bb0cfed39f03","title":"Legal Counsel - San Francisco","department":"Legal & Intellectual Property","team":"Legal & Intellectual Property","employmentType":"FullTime","location":"San Francisco, CA","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-13T22:54:36.967+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaud/b45f6299-bdc4-4a17-a980-bb0cfed39f03","applyUrl":"https://jobs.ashbyhq.com/plaud/b45f6299-bdc4-4a17-a980-bb0cfed39f03/application","descriptionHtml":"About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, Linkedin, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $250M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What you will do
Own end-to-end review, drafting, and negotiation of commercial contracts for the U.S. and EU markets (including service agreements, vendor and customer contracts, NDAs, and partnership agreements) serving as the primary legal point of contact for business stakeholders in the Americas and Europe.
Deliver timely, practical legal advice and risk assessments to commercial, product, and operations teams, translating legal complexity into clear, business-focused recommendations that balance risk against commercial goals.
Manage dispute resolution matters across U.S. and EU jurisdictions, including pre-litigation assessment, evidence gathering, settlement negotiations, and day-to-day oversight of outside counsel on disputes and IP matters.
Benchmark Plaud’s commercial contract standards and legal processes against industry best practices, identify gaps, and drive continuous improvement in templates, review turnaround, and risk coverage.
Work effectively across time zones, including availability in the evenings as needed, to ensure smooth handoffs with the Asia-based legal team and keep cross-border matters moving without delay.
Qualifications
3–5 years of experience in a U.S. based law firm and/or in an in-house legal role, with demonstrated experience on U.S. and cross-border commercial matters.
Proven track record independently drafting, reviewing, and negotiating commercial contracts (service agreements, vendor/customer contracts, NDAs, partnership agreements) through to signature.
Hands-on experience handling or supporting dispute resolution matters: pre-litigation assessment, evidence gathering, settlement discussions, and coordination with outside litigation or IP counsel.
Active license to practice law in at least one U.S. jurisdiction (California bar preferred)
Demonstrated ability to work independently in a fast-paced, cross-border environment, owning matters end-to-end with minimal oversight and coordinating across stakeholders in the U.S., EU, and Asia.
Comfortable using AI-assisted legal tools (contract review platforms, legal research tools, LLM-based drafting assistants) to work efficiently without sacrificing accuracy
Strong business communication skills: able to deliver a one-paragraph legal opinion that a non-lawyer business lead can act on immediately, and to push back on unreasonable risk without holding up deals.
Comfortable owning matters across a 12+ hour time difference, proactively flagging blockers and following through without needing to be chased.
Preferred Qualifications
California bar admission and prior experience advising technology, SaaS, AI, hardware, or cross-border consumer products companies on U.S. and EU commercial matters.
Experience with intellectual property matters (patents, trademarks, trade secrets) and/or cross-border regulatory compliance (outside of data privacy/compliance) in a technology or hardware context.
Prior in-house experience at a U.S.-listed or globally operating technology company, or at a Chinese company with significant U.S./EU operations, with demonstrated ability to bridge common-law and civil-law legal systems
Working-level speaking proficiency in Mandarin
What we offer
Founding Team: Opportunity to join the founding team of this new initiative, with meaningful ownership and impact on a fast-growing startup.
Competitive Compensation: $135K-$200K base salary+performance bonus+Equity.
Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.
Retirement Planning: 401(k) plan for full time employees with company matching.
Paid Time Off: Unlimited PTO, plus 13 paid holidays.
New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.
Hybrid Office: Minimum of 3x in office per week.
Gear: New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.
Perks: Best office equipment. Annual offsites. Free office drinks and snacks. Commuter Benefits.
Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics..
About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, Linkedin, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $250M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
About the role
Plaud is looking for a leader to run global product marketing for our ecosystem of AI hardware and software. You'll own positioning, messaging, and go-to-market across every launch, connecting product truth to brand narrative at global scale.
You'll turn the roadmap into category-defining launches and win the comparison moments where buyers decide, while leading and scaling the global PMM team across product lines and regions.
Mission
Own how Plaud's products are positioned, launched, and proven in market.
What you will do
Own global positioning, messaging architecture, and pricing input across the full AI hardware and software portfolio
Build the message house for each product with brand strategy, and hand activation-ready frameworks to regional partners that don't require central rewrites
Lead end-to-end launch strategy and execution for tier-one products, from naming and embargo strategy through reviewer seeding, marketplace content readiness, and sustain, benchmarking every launch against the best consumer AI hardware releases
Run the competitive program: win-loss reading, feature-gap tracking, counter-positioning, and comparison-surface strategy across Amazon PDPs, search, YouTube and Reddit reviews, and AI assistant answers
Own claims substantiation with legal, so every stat, superlative, and market-position claim is cleared before use, and maintain the governance workflow as the portfolio and claim volume grow
Partner with product on roadmap input: what the market rewards and where the category gaps sit
Lead and scale the global PMM team: set the operating model, develop team members, and serve as the cross-functional authority connecting roadmap to brand narrative and regional activation
Qualifications
10+ years in product marketing, including 5+ years leading a PMM team of 5 or more at a consumer tech, AI, or hardware company
Ownership of at least two full hardware or hardware-plus-software launch cycles, end to end (not campaign support), from positioning through day-one conversion surfaces and sustain
Experience positioning products in a category under active competitive attack, with real counter-positioning discipline rather than category-leader messaging alone
Experience managing PMM across multiple markets with regional activation partners, and building messaging systems regions can run without central rewrites
Experience pricing and packaging a hardware-plus-subscription model, and an understanding of the trade-offs between device margin, subscription attach, and perceived value
Strong positioning craft: segmentation, jobs-to-be-done, message hierarchy, and proof-point architecture
Launch mechanics fluency: reviewer seeding, embargo strategy, retail and marketplace content readiness, and day-one conversion surfaces
Competitive intelligence fluency: win-loss reading, feature-gap tracking, and counter-messaging discipline, plus familiarity with platforms like Crayon and Klue
The ability to explain model-driven features accurately without overclaiming
An evidence-led approach with executives: you bring win-loss data, conversion analysis, and competitive benchmarks rather than opinion, and you can hold the line between what the product does and what marketing wants to say, even under pressure from product or brand stakeholders
Preferred Qualifications
Experience with AI-feature products: explaining model-driven capabilities to reviewers, press, and retail partners, and navigating the legal review that comes with AI performance claims
Hands-on depth in comparison moments: optimizing Amazon PDP content, mapping search intent to messaging, and influencing how AI assistants surface product answers
A track record of translating founder or engineering conviction into positioning the market accepts, ideally somewhere the product and marketing teams had real tension to resolve
What we offer
Founding Team: Opportunity to join the founding team of this new initiative, with meaningful ownership and impact on a fast-growing startup.
Competitive Compensation: $200K-$310K base salary+performance bonus+Equity.
Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.
Retirement Planning: 401(k) plan for full time employees with company matching.
Paid Time Off: Unlimited PTO, plus 13 paid holidays.
New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.
Hybrid Office: Minimum of 3x in office per week.
Gear: New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.
Perks: Best office equipment. Annual offsites. Free office drinks and snacks. Commuter Benefits.
Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, Linkedin, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What you will do
Campaign Localization & Execution: Localize and execute integrated marketing campaigns across PR, influencer marketing, paid media, offline media, and multiple sales channels across the DACH region (Germany, Austria, and Switzerland).
Global Alignment: Collaborate with Global IMC teams to translate strategic brand direction into actionable, market-specific campaign plans and creative transcreations.
Agency Management: Brief and manage local creative, media, and PR agencies to ensure timely, high-quality, and on-budget campaign delivery.
Cross-Functional Coordination: Coordinate cross-functional partners (sales, retail, product, PR) to maintain consistency in brand messaging, creative assets, and launch timelines across all touchpoints.
Retail & E-Commerce Integration: Navigate and activate marketing strategies tailored to the DACH media and retail landscape, including consumer electronics retail partners and Amazon.de.
Budget & ROI Ownership: Own the regional marketing budget; track campaign performance, analyze results, and translate data into actionable insights to optimize ROI and future executions.
Skills, qualifications and experience we look for
5+ years of experience in brand or integrated marketing, with hands-on ownership of end-to-end, full-funnel campaigns from brief to readout.
Proven track record of translating global brand platforms and strategies into DACH-specific campaigns, including creative and messaging transcreation tailored to the region.
Demonstrated success in agency partnership and management across creative and media agencies against brief, budget, and timeline.
Strong budgetary ownership with a track record of shifting/influencing marketing investments based on campaign performance and incrementality data.
Working knowledge of the DACH media and retail landscape, including Amazon.de and consumer electronics retail.
Native-level fluency in German and professional English proficiency.
Analytical mindset with the ability to interpret campaign performance, ROI, and quantifiable business impact.
What we offer
High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximize engineering and execution efficiency.
Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.
Disclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
","descriptionPlain":"About Plaud Inc.\n\nPlaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.\n\nPlaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.\n\nTo learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram https://www.instagram.com/plaud_official/, X https://twitter.com/PLAUDAI, Facebook https://www.facebook.com/plaudai, Linkedin https://www.linkedin.com/company/plaudai/, and YouTube https://www.youtube.com/@PLAUDAI.\n\n \n\nWhy You Should Join Us\n\nPlaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.\n\n - Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.\n\n - Define the next-gen paradigm for human-AI interaction.\n\n - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.\n\n - Work with passionate teammates who value innovation, collaboration, and customer success.\n\n - Grow your career in a culture that champions continuous learning and fast career development.\n\n - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.\n\n\n\nWhat you will do\n\n - Campaign Localization & Execution: Localize and execute integrated marketing campaigns across PR, influencer marketing, paid media, offline media, and multiple sales channels across the DACH region (Germany, Austria, and Switzerland).\n\n - Global Alignment: Collaborate with Global IMC teams to translate strategic brand direction into actionable, market-specific campaign plans and creative transcreations.\n\n - Agency Management: Brief and manage local creative, media, and PR agencies to ensure timely, high-quality, and on-budget campaign delivery.\n\n - Cross-Functional Coordination: Coordinate cross-functional partners (sales, retail, product, PR) to maintain consistency in brand messaging, creative assets, and launch timelines across all touchpoints.\n\n - Retail & E-Commerce Integration: Navigate and activate marketing strategies tailored to the DACH media and retail landscape, including consumer electronics retail partners and Amazon.de http://Amazon.de.\n\n - Budget & ROI Ownership: Own the regional marketing budget; track campaign performance, analyze results, and translate data into actionable insights to optimize ROI and future executions.\n\nSkills, qualifications and experience we look for\n\n - 5+ years of experience in brand or integrated marketing, with hands-on ownership of end-to-end, full-funnel campaigns from brief to readout.\n\n - Proven track record of translating global brand platforms and strategies into DACH-specific campaigns, including creative and messaging transcreation tailored to the region.\n\n - Demonstrated success in agency partnership and management across creative and media agencies against brief, budget, and timeline.\n\n - Strong budgetary ownership with a track record of shifting/influencing marketing investments based on campaign performance and incrementality data.\n\n - Working knowledge of the DACH media and retail landscape, including Amazon.de http://Amazon.de and consumer electronics retail.\n\n - Native-level fluency in German and professional English proficiency.\n\n - Analytical mindset with the ability to interpret campaign performance, ROI, and quantifiable business impact.\n\nWhat we offer \n\n 1. High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.\n\n 2. Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximize engineering and execution efficiency.\n\n 3. Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.\n\n 4. Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.\n\n\n\nDisclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"973ed2bf-44be-402c-b6b3-2a1cbbc54570","title":"Technical Product Marketing Lead (Software & AI) - San Francisco ","department":"Global Brand Center","team":"Global Brand Center","employmentType":"FullTime","location":"San Francisco, CA","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-20T19:23:14.452+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/plaud/973ed2bf-44be-402c-b6b3-2a1cbbc54570","applyUrl":"https://jobs.ashbyhq.com/plaud/973ed2bf-44be-402c-b6b3-2a1cbbc54570/application","descriptionHtml":"About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
The role
We are looking for a Technical Product Marketing Lead to shape how Plaud’s software and AI products are understood, launched, and adopted around the world.
This role sits at the intersection of Product, AI, and Marketing. You will develop a deep understanding of how Plaud’s products work, identify the customer value behind their technical capabilities, and turn that understanding into compelling product stories, launch strategies, and customer-facing content.
At Plaud, product marketing has three dimensions:
Strategist: Define the audience, value proposition, positioning, product narrative, and go-to-market architecture.
Writer: Create the foundational messaging and critical content from which global and regional teams build.
Orchestrator: Coordinate cross-functional teams and channels to bring a cohesive product story to market.
This is a hands-on individual-contributor role with significant ownership. You will not simply receive a finished strategy and execute against it. You will investigate the product, develop the strategy, write the essential materials, and guide the work through launch.
What you will own
Product understanding and technical translation
Develop a detailed understanding of Plaud’s software, AI systems, developer capabilities, and their connection to Plaud hardware.
Partner closely with Product, AI, Engineering, and Design to understand product architecture, technical documentation, roadmap decisions, and feature behavior.
Identify valuable capabilities and use cases that may not yet have been translated into customer-facing stories.
Turn technical functionality, specifications, and AI concepts into clear customer benefits without losing accuracy or substance.
Develop product FAQs, feature explanations, demo narratives, and technical education materials.
Positioning and product storytelling
Define target audiences, customer problems, value propositions, positioning, message houses, use cases, and product narratives.
Build the foundational messaging for products including Plaud Intelligence, Plaud Teams, Plaud developer, etc.
Connect Plaud’s hardware, software, and AI capabilities into one cohesive customer experience and narrative.
Establish clear messaging hierarchies that global and regional teams can adapt to their audiences and channels.
Maintain the accuracy, clarity, consistency, and quality of product messaging across the customer journey.
Go-to-market strategy and orchestration
Own the go-to-market architecture for new software products, AI capabilities, and major feature releases.
Define launch objectives, audiences, messaging, channel roles, critical assets, dependencies, rollout plans, and success measures.
Coordinate Product, AI, Creative, Growth, Communications, Sales, Support, and regional teams throughout the launch process.
Create the global toolkits and foundational assets that enable regional teams to activate launches locally.
Review execution across channels and ensure the product story remains accurate and coherent from strategy through activation.
Operate effectively across multiple launches and adapt quickly as product priorities evolve.
Foundational content and enablement
Personally write or directly own critical product-marketing deliverables, including messaging frameworks, launch briefs, product pages, feature descriptions, FAQs, internal briefs, blogs, and campaign narratives.
Partner with Creative and channel owners to turn the core product story into landing pages, videos, visuals, demonstrations, and campaign assets.
Build product training, enablement decks, competitive guidance, and objection-handling materials for Marketing, Sales, Support, and regional teams.
Give cross-functional partners the context, standards, and tools needed to communicate Plaud’s products effectively.
Insight and continuous improvement
Gather feedback from customers, product data, sales conversations, support teams, reviews, and regional partners.
Synthesize technical, customer, and market inputs into actionable recommendations.
Monitor competitors and emerging AI and productivity behaviors to identify narrative, product, and go-to-market opportunities.
Use launch results and customer feedback to improve positioning, content, product education, and future go-to-market programs.
Bring relevant market insights back to Product and AI teams to help inform roadmap decisions.
What success looks like
In your first 12 months, you will have:
Built strong technical fluency across Plaud’s software and AI portfolio.
Established clear, differentiated positioning for priority software and AI products.
Identified and communicated valuable technical capabilities that were previously difficult for customers to understand.
Led the strategy and cross-functional orchestration of major product or feature launches.
Created a repeatable system for turning product inputs into global messaging, foundational content, regional activation, and post-launch learning.
Improved the accuracy and consistency of Plaud’s product story across channels.
Become a trusted partner to Product, AI, Engineering, Creative, Growth, and regional teams.
Contributed measurably to product understanding, activation, adoption, retention, or revenue.
Qualifications
We are open to more than one career path. You may be:
A technical product marketer with prior experience in engineering, product management, developer marketing, solutions engineering, or another technical role; or
A strong product marketer and writer who has a technical academic background, meaningful hands-on technical experience, or demonstrated technical fluency through independent projects.
Regardless of your path, you should bring:
7+ years of relevant experience across product marketing, product management, technical marketing, engineering, developer relations, solutions engineering, or related roles.
Managed 1-2 direct reports in technical product marketing and software/AI role
Demonstrated ownership of meaningful projects from an ambiguous starting point through delivery.
The ability and curiosity to read technical documentation, understand how a product works, and engage credibly with Product, AI, and Engineering teams.
Excellent English writing and editing skills, with the ability to make complex ideas clear, structured, and compelling.
Strong command of positioning, value propositions, feature-to-benefit translation, customer use cases, and product storytelling.
The ability to think at both product and campaign levels: understanding the experience in detail while designing how the story should unfold across channels.
Strong cross-functional communication and project leadership skills.
Comfort operating in a fast-changing environment where priorities, inputs, and timelines may evolve quickly.
The judgment to act without a fully defined playbook and the resilience to incorporate direct feedback, revise the work, and move forward.
Fluency with AI tools and a thoughtful approach to using them for research, synthesis, writing, prototyping, and execution.
Preferred qualifications
Experience with AI applications, developer products, productivity software, collaboration tools, or technically sophisticated consumer products.
Experience working on products with product-led or self-serve customer journeys.
Experience bringing together software, AI, and hardware within a unified product narrative.
Previous experience in an early-stage company, emerging business unit, or other environment requiring significant individual ownership.
Hands-on experience with coding, APIs, technical prototypes, or developer tools.
Experience translating global product strategy into toolkits that regional teams can activate locally.
Familiarity with product analytics, adoption metrics, subscription models, or lifecycle marketing.
Understanding of responsible AI, privacy, security, and trust considerations.
What We Offer
Founding Team: Opportunity to join the founding team of this new initiative, with meaningful ownership and impact on a fast-growing startup.
Competitive Compensation: $150K-$210K base salary+performance bonus+Equity.
Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.
Retirement Planning: 401(k) plan for full time employees with company matching.
Paid Time Off: Unlimited PTO, plus 13 paid holidays.
New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.
Hybrid Office: Minimum of 3x in office per week.
Gear: New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.
Perks: Best office equipment. Annual offsites. Free office drinks and snacks.
Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
","descriptionPlain":"About Plaud Inc.\n\nPlaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.\n\nPlaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.\n\nTo learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram https://www.instagram.com/plaud_official/, X https://twitter.com/PLAUDAI, Facebook https://www.facebook.com/plaudai, LinkedIn https://www.linkedin.com/company/plaudai/, and YouTube https://www.youtube.com/@PLAUDAI.\n\n \n\nWhy You Should Join Us\n\nPlaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.\n\n - Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.\n\n - Define the next-gen paradigm for human-AI interaction.\n\n - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.\n\n - Work with passionate teammates who value innovation, collaboration, and customer success.\n\n - Grow your career in a culture that champions continuous learning and fast career development.\n\n - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.\n\n\n\nThe role\n\nWe are looking for a Technical Product Marketing Lead to shape how Plaud’s software and AI products are understood, launched, and adopted around the world.\n\nThis role sits at the intersection of Product, AI, and Marketing. You will develop a deep understanding of how Plaud’s products work, identify the customer value behind their technical capabilities, and turn that understanding into compelling product stories, launch strategies, and customer-facing content.\n\n\n\nAt Plaud, product marketing has three dimensions:\n\n - Strategist: Define the audience, value proposition, positioning, product narrative, and go-to-market architecture.\n\n - Writer: Create the foundational messaging and critical content from which global and regional teams build.\n\n - Orchestrator: Coordinate cross-functional teams and channels to bring a cohesive product story to market.\n\n\n\nThis is a hands-on individual-contributor role with significant ownership. You will not simply receive a finished strategy and execute against it. You will investigate the product, develop the strategy, write the essential materials, and guide the work through launch.\n\n\n\nWhat you will own\n\n\n\nProduct understanding and technical translation\n\n - Develop a detailed understanding of Plaud’s software, AI systems, developer capabilities, and their connection to Plaud hardware.\n\n - Partner closely with Product, AI, Engineering, and Design to understand product architecture, technical documentation, roadmap decisions, and feature behavior.\n\n - Identify valuable capabilities and use cases that may not yet have been translated into customer-facing stories.\n\n - Turn technical functionality, specifications, and AI concepts into clear customer benefits without losing accuracy or substance.\n\n - Develop product FAQs, feature explanations, demo narratives, and technical education materials.\n\nPositioning and product storytelling\n\n - Define target audiences, customer problems, value propositions, positioning, message houses, use cases, and product narratives.\n\n - Build the foundational messaging for products including Plaud Intelligence, Plaud Teams, Plaud developer, etc.\n\n - Connect Plaud’s hardware, software, and AI capabilities into one cohesive customer experience and narrative.\n\n - Establish clear messaging hierarchies that global and regional teams can adapt to their audiences and channels.\n\n - Maintain the accuracy, clarity, consistency, and quality of product messaging across the customer journey.\n\n\n\nGo-to-market strategy and orchestration\n\n - Own the go-to-market architecture for new software products, AI capabilities, and major feature releases.\n\n - Define launch objectives, audiences, messaging, channel roles, critical assets, dependencies, rollout plans, and success measures.\n\n - Coordinate Product, AI, Creative, Growth, Communications, Sales, Support, and regional teams throughout the launch process.\n\n - Create the global toolkits and foundational assets that enable regional teams to activate launches locally.\n\n - Review execution across channels and ensure the product story remains accurate and coherent from strategy through activation.\n\n - Operate effectively across multiple launches and adapt quickly as product priorities evolve.\n\n\n\nFoundational content and enablement\n\n - Personally write or directly own critical product-marketing deliverables, including messaging frameworks, launch briefs, product pages, feature descriptions, FAQs, internal briefs, blogs, and campaign narratives.\n\n - Partner with Creative and channel owners to turn the core product story into landing pages, videos, visuals, demonstrations, and campaign assets.\n\n - Build product training, enablement decks, competitive guidance, and objection-handling materials for Marketing, Sales, Support, and regional teams.\n\n - Give cross-functional partners the context, standards, and tools needed to communicate Plaud’s products effectively.\n\n\n\nInsight and continuous improvement\n\n - Gather feedback from customers, product data, sales conversations, support teams, reviews, and regional partners.\n\n - Synthesize technical, customer, and market inputs into actionable recommendations.\n\n - Monitor competitors and emerging AI and productivity behaviors to identify narrative, product, and go-to-market opportunities.\n\n - Use launch results and customer feedback to improve positioning, content, product education, and future go-to-market programs.\n\n - Bring relevant market insights back to Product and AI teams to help inform roadmap decisions.\n\n\n\nWhat success looks like\n\nIn your first 12 months, you will have:\n\n - Built strong technical fluency across Plaud’s software and AI portfolio.\n\n - Established clear, differentiated positioning for priority software and AI products.\n\n - Identified and communicated valuable technical capabilities that were previously difficult for customers to understand.\n\n - Led the strategy and cross-functional orchestration of major product or feature launches.\n\n - Created a repeatable system for turning product inputs into global messaging, foundational content, regional activation, and post-launch learning.\n\n - Improved the accuracy and consistency of Plaud’s product story across channels.\n\n - Become a trusted partner to Product, AI, Engineering, Creative, Growth, and regional teams.\n\n - Contributed measurably to product understanding, activation, adoption, retention, or revenue.\n\n\n\nQualifications\n\nWe are open to more than one career path. You may be:\n\n - A technical product marketer with prior experience in engineering, product management, developer marketing, solutions engineering, or another technical role; or\n\n - A strong product marketer and writer who has a technical academic background, meaningful hands-on technical experience, or demonstrated technical fluency through independent projects.\n\n\n\nRegardless of your path, you should bring:\n\n - 7+ years of relevant experience across product marketing, product management, technical marketing, engineering, developer relations, solutions engineering, or related roles.\n\n - Managed 1-2 direct reports in technical product marketing and software/AI role\n\n - Demonstrated ownership of meaningful projects from an ambiguous starting point through delivery.\n\n - The ability and curiosity to read technical documentation, understand how a product works, and engage credibly with Product, AI, and Engineering teams.\n\n - Excellent English writing and editing skills, with the ability to make complex ideas clear, structured, and compelling.\n\n - Strong command of positioning, value propositions, feature-to-benefit translation, customer use cases, and product storytelling.\n\n - The ability to think at both product and campaign levels: understanding the experience in detail while designing how the story should unfold across channels.\n\n - Strong cross-functional communication and project leadership skills.\n\n - Comfort operating in a fast-changing environment where priorities, inputs, and timelines may evolve quickly.\n\n - The judgment to act without a fully defined playbook and the resilience to incorporate direct feedback, revise the work, and move forward.\n\n - Fluency with AI tools and a thoughtful approach to using them for research, synthesis, writing, prototyping, and execution.\n\nPreferred qualifications\n\n - Experience with AI applications, developer products, productivity software, collaboration tools, or technically sophisticated consumer products.\n\n - Experience working on products with product-led or self-serve customer journeys.\n\n - Experience bringing together software, AI, and hardware within a unified product narrative.\n\n - Previous experience in an early-stage company, emerging business unit, or other environment requiring significant individual ownership.\n\n - Hands-on experience with coding, APIs, technical prototypes, or developer tools.\n\n - Experience translating global product strategy into toolkits that regional teams can activate locally.\n\n - Familiarity with product analytics, adoption metrics, subscription models, or lifecycle marketing.\n\n - Understanding of responsible AI, privacy, security, and trust considerations.\n\n\n\nWhat We Offer\n\n - Founding Team: Opportunity to join the founding team of this new initiative, with meaningful ownership and impact on a fast-growing startup.\n\n - Competitive Compensation: $150K-$210K base salary+performance bonus+Equity.\n\n - Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.\n\n - Retirement Planning: 401(k) plan for full time employees with company matching.\n\n - Paid Time Off: Unlimited PTO, plus 13 paid holidays.\n\n - New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.\n\n - Hybrid Office: Minimum of 3x in office per week.\n\n - Gear: New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.\n\n - Perks: Best office equipment. Annual offsites. Free office drinks and snacks.\n\n \n\nPlaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"87fdda05-dc6a-4d06-8d56-1aebd451cc50","title":"Marketplace Specialist - 電商平台營運專員","department":"JP & APAC & CN Business","team":"APAC Business","employmentType":"FullTime","location":"Taiwan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-22T07:53:26.335+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Taiwan","addressCountry":"Taiwan","addressLocality":"Taiwan"}},"jobUrl":"https://jobs.ashbyhq.com/plaud/87fdda05-dc6a-4d06-8d56-1aebd451cc50","applyUrl":"https://jobs.ashbyhq.com/plaud/87fdda05-dc6a-4d06-8d56-1aebd451cc50/application","descriptionHtml":"關於 Plaud Inc.
Plaud 致力於打造專為專業人士設計的真實世界 AI 介面，協助放大智慧、提升生產力與工作表現。自 2023 年以來，Plaud 已深受全球 170 多個國家及地區、超過 3,000,000 名用戶的喜愛。我們的使命是放大人類智慧：捕捉、結構化並持續累積對話中產生的智慧，讓人們思考得更好、決策得更快、執行得更清晰。
Plaud Inc. 為一家於美國德拉瓦州註冊、總部位於舊金山的公司。我們已通過 GDPR、SOC 2 Type II、HIPAA 及 EN 18031 等合規認證，致力於以最高標準保障資料安全與隱私。
想進一步了解 Plaud，歡迎造訪 www.plaud.ai，並追蹤我們的 Instagram、X、Facebook、LinkedIn 及 YouTube。
為什麼加入我們
Plaud 正在打造新一代的智慧基礎設施與介面，從人們所說、所聽、所見與所思之中，捕捉、萃取並運用智慧。
Plaud 是一家自主營運、快速成長且已獲利的公司，僅用三年便達成 3 億美元的年營收規模。
定義人機互動的新世代典範。
接觸專業級 AI 工具的前沿技術，並直接參與公司的全球擴展。
與一群重視創新、協作與客戶成功的熱情夥伴共事。
在重視持續學習與快速職涯發展的文化中成長。
具市場競爭力的薪酬、國際化的工作經驗，以及充滿活力與創意的工作氛圍。
你將負責的工作
全面負責台灣第三方電商平台的日常營運，包括商品上架與 listing 管理、內容正確性維護、定價合規及平台政策遵循，並在既有營運架構下確保執行到位、細節完整。
執行並持續優化站內廣告投放（包括出價管理、素材更新與成效檢討），以數據為導向追蹤 ROAS／ACOS 指標，依成效持續調整優化，並參考業界領先的電商廣告做法。
維護並更新台灣電商數據儀表板，定期產出涵蓋 GMV、轉換率、排名及廣告效益的營運報告，並向團隊提供具體可執行的數據洞察。
發掘並啟動新的成長動能，包括新電商通路（如台灣 Coupang）及新興電商模式（如直播電商），在不影響現有通路的前提下創造 GMV 增量。
統籌協調電商平台所需的創意與設計資源，並與 GTM、設計及供應鏈團隊緊密合作，確保新品上市時在第三方平台獲得完整的營運支援。
我們期待你具備的技能、資格與經驗
1 至 3 年台灣市場電商營運實務經驗，並具備第三方電商平台（如蝦皮、momo、PChome、Yahoo 奇摩購物中心或其他台灣通路）的直接營運管理經驗。
具備站內廣告全流程管理經驗，包括廣告活動建置、出價優化、素材協調及成效報告，而非僅止於數據監控。
能獨立維護並解讀電商營運數據（GMV、轉換率、ROAS／ACOS、排名），並具備定期產出報告、推動營運決策的實際經驗。
能同時處理多項平台工作，包括 listing 更新、廣告投放及新品上市協調，並維持穩定的執行品質。
具備良好的英文書面及口語溝通能力，能與區域及全球團隊有效進行跨部門協作。
我們提供的福利
真正的參與感與所有權：員工認股計畫（ESOP），讓你實質分享 Plaud 的長期成功。
高影響力的工作環境：在快速推進、以產品為核心的環境中工作，你的想法將直接形塑 AI 生產力的未來。
頂尖 AI 生產力工具：可使用 Gemini、Claude Code 等一流的前沿 AI 系統，全面提升工程與執行效率。
一流設備：所有新進同仁皆可選擇頂規筆電、高效能工作站配置，以及最新的 Plaud 裝置。
團隊與文化：年度公司旅遊、團隊活動，以及重視工藝精神、主人翁意識與高效執行的企業文化。
免責聲明：Plaud 現在是，未來也將持續是一家提供平等就業機會的雇主。我們不會因種族、宗教、膚色、國籍、性別、性傾向、年齡、退伍軍人身分、身心障礙、基因資訊或其他受適用法律保護的特徵而有任何歧視。
","descriptionPlain":"關於 Plaud Inc.\n\nPlaud 致力於打造專為專業人士設計的真實世界 AI 介面，協助放大智慧、提升生產力與工作表現。自 2023 年以來，Plaud 已深受全球 170 多個國家及地區、超過 3,000,000 名用戶的喜愛。我們的使命是放大人類智慧：捕捉、結構化並持續累積對話中產生的智慧，讓人們思考得更好、決策得更快、執行得更清晰。\n\nPlaud Inc. 為一家於美國德拉瓦州註冊、總部位於舊金山的公司。我們已通過 GDPR、SOC 2 Type II、HIPAA 及 EN 18031 等合規認證，致力於以最高標準保障資料安全與隱私。\n\n想進一步了解 Plaud，歡迎造訪 www.plaud.ai http://www.plaud.ai，並追蹤我們的 Instagram https://www.instagram.com/plaud_official/、X https://twitter.com/PLAUDAI、Facebook https://www.facebook.com/plaudai、LinkedIn https://www.linkedin.com/company/plaudai/ 及 YouTube https://www.youtube.com/@PLAUDAI。\n\n\n\n為什麼加入我們\n\nPlaud 正在打造新一代的智慧基礎設施與介面，從人們所說、所聽、所見與所思之中，捕捉、萃取並運用智慧。\n\n - Plaud 是一家自主營運、快速成長且已獲利的公司，僅用三年便達成 3 億美元的年營收規模。\n\n - 定義人機互動的新世代典範。\n\n - 接觸專業級 AI 工具的前沿技術，並直接參與公司的全球擴展。\n\n - 與一群重視創新、協作與客戶成功的熱情夥伴共事。\n\n - 在重視持續學習與快速職涯發展的文化中成長。\n\n - 具市場競爭力的薪酬、國際化的工作經驗，以及充滿活力與創意的工作氛圍。\n \n \n\n你將負責的工作\n\n - 全面負責台灣第三方電商平台的日常營運，包括商品上架與 listing 管理、內容正確性維護、定價合規及平台政策遵循，並在既有營運架構下確保執行到位、細節完整。\n\n - 執行並持續優化站內廣告投放（包括出價管理、素材更新與成效檢討），以數據為導向追蹤 ROAS／ACOS 指標，依成效持續調整優化，並參考業界領先的電商廣告做法。\n\n - 維護並更新台灣電商數據儀表板，定期產出涵蓋 GMV、轉換率、排名及廣告效益的營運報告，並向團隊提供具體可執行的數據洞察。\n\n - 發掘並啟動新的成長動能，包括新電商通路（如台灣 Coupang）及新興電商模式（如直播電商），在不影響現有通路的前提下創造 GMV 增量。\n\n - 統籌協調電商平台所需的創意與設計資源，並與 GTM、設計及供應鏈團隊緊密合作，確保新品上市時在第三方平台獲得完整的營運支援。\n \n \n\n我們期待你具備的技能、資格與經驗\n\n - 1 至 3 年台灣市場電商營運實務經驗，並具備第三方電商平台（如蝦皮、momo、PChome、Yahoo 奇摩購物中心或其他台灣通路）的直接營運管理經驗。\n\n - 具備站內廣告全流程管理經驗，包括廣告活動建置、出價優化、素材協調及成效報告，而非僅止於數據監控。\n\n - 能獨立維護並解讀電商營運數據（GMV、轉換率、ROAS／ACOS、排名），並具備定期產出報告、推動營運決策的實際經驗。\n\n - 能同時處理多項平台工作，包括 listing 更新、廣告投放及新品上市協調，並維持穩定的執行品質。\n\n - 具備良好的英文書面及口語溝通能力，能與區域及全球團隊有效進行跨部門協作。\n\n\n\n我們提供的福利\n\n 1. 真正的參與感與所有權：員工認股計畫（ESOP），讓你實質分享 Plaud 的長期成功。\n\n 2. 高影響力的工作環境：在快速推進、以產品為核心的環境中工作，你的想法將直接形塑 AI 生產力的未來。\n\n 3. 頂尖 AI 生產力工具：可使用 Gemini、Claude Code 等一流的前沿 AI 系統，全面提升工程與執行效率。\n\n 4. 一流設備：所有新進同仁皆可選擇頂規筆電、高效能工作站配置，以及最新的 Plaud 裝置。\n\n 5. 團隊與文化：年度公司旅遊、團隊活動，以及重視工藝精神、主人翁意識與高效執行的企業文化。\n\n\n\n免責聲明：Plaud 現在是，未來也將持續是一家提供平等就業機會的雇主。我們不會因種族、宗教、膚色、國籍、性別、性傾向、年齡、退伍軍人身分、身心障礙、基因資訊或其他受適用法律保護的特徵而有任何歧視。","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"40fda566-bd18-48cd-8e13-924bf8baf871","title":"Customer Support Specialist - Singapore","department":"User Ops and Growth","team":"User Ops and Growth","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-02T03:02:02.905+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"018982","addressRegion":"Singapore","streetAddress":"12 Marina Boulevard, #15-02 Marina Bay Financial Centre Tower 3, Singapore 018982","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/plaud/40fda566-bd18-48cd-8e13-924bf8baf871","applyUrl":"https://jobs.ashbyhq.com/plaud/40fda566-bd18-48cd-8e13-924bf8baf871/application","descriptionHtml":"About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users across 170+ countries and regions since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What you will do
Handle complex escalated customer cases (T2) end-to-end — from initial triage through to full resolution — within First Reply and Full Resolution SLA targets, using sound judgment on cases that T1 tooling and AI-assisted handling could not resolve.
Own at least one T2 operational domain (e.g. refunds, logistics, device lock/unbinding, or fraud): maintain its SOP, monitor for anomalies, and surface patterns or systemic issues to the team and relevant internal stakeholders.
Collaborate cross-functionally with logistics, finance, and product teams to resolve cases that require internal escalation or policy decisions, ensuring the customer receives a clear, accurate, and timely outcome.
Pursue SOTA in T2 support quality: Benchmark Plaud's resolution quality and response practices against industry-leading support operations (e.g. Apple support); identify gaps in current SOPs and propose improvements that reduce repeat escalations or handling time.
Use AI-assisted tools (suggested replies, auto-classification, macro libraries) to the fullest to maintain throughput at target productivity, while applying human judgment where AI output is insufficient for the complexity of the case.
Skills, qualifications and experience we look for
1 - 3 years of customer service experience with demonstrated ability to handle complex or escalated cases independently, not just high-volume T1 ticket-closing.
C1-or-above written English: able to draft clear, professional, and empathetic responses to customers in high-stakes situations (disputes, refund denials, account issues) without supervisory review of language.
Proven ability to own a process or domain end-to-end — not just execute tasks — including maintaining documentation and flagging anomalies without being prompted.
Comfortable operating at sustained high throughput (50+ tickets per working day) without a drop in resolution quality or customer communication standard.
Strong cross-functional communication: able to coordinate with internal teams (logistics, finance, product) to drive case closure, not just relay information.
Preferred Qualitifications
Experience with Zendesk or a comparable ticketing platform (trainable to working fluency in approximately two weeks if not already held).
Prior exposure to a T2 or escalation-tier support function, or to a domain with high-stakes customer outcomes (refunds, fraud, account recovery, device/hardware issues).
Experience in a consumer hardware or subscription Saas support environment where resolving cases requires product knowledge depth (e.g. account/subscription management,refund and return management)-not just policy lookup.
What we offer
Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximize engineering and execution efficiency.
Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.
Medical & Insurance Coverage Comprehensive benefits to protect our employees' financial security, physical health, and longterm growth. Medical insurance and WICA coverage for all full-time employees.
Disclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
","descriptionPlain":"About Plaud Inc.\n\nPlaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users across 170+ countries and regions since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.\n\nPlaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.\n\nTo learn more about Plaud, please visit www.plaud.ai http://www.plaud.ai and follow along on Instagram https://www.instagram.com/plaud_official/, X https://twitter.com/PLAUDAI, Facebook https://www.facebook.com/plaudai, LinkedIn https://www.linkedin.com/company/plaudai/, and YouTube https://www.youtube.com/@PLAUDAI.\n\n \n\n\n\nWhy You Should Join Us\n\nPlaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.\n\n - Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.\n\n - Define the next-gen paradigm for human-AI interaction.\n\n - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.\n\n - Work with passionate teammates who value innovation, collaboration, and customer success.\n\n - Grow your career in a culture that champions continuous learning and fast career development.\n\n - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.\n\n\n\nWhat you will do\n\n - Handle complex escalated customer cases (T2) end-to-end — from initial triage through to full resolution — within First Reply and Full Resolution SLA targets, using sound judgment on cases that T1 tooling and AI-assisted handling could not resolve.\n\n - Own at least one T2 operational domain (e.g. refunds, logistics, device lock/unbinding, or fraud): maintain its SOP, monitor for anomalies, and surface patterns or systemic issues to the team and relevant internal stakeholders.\n\n - Collaborate cross-functionally with logistics, finance, and product teams to resolve cases that require internal escalation or policy decisions, ensuring the customer receives a clear, accurate, and timely outcome.\n\n - Pursue SOTA in T2 support quality: Benchmark Plaud's resolution quality and response practices against industry-leading support operations (e.g. Apple support); identify gaps in current SOPs and propose improvements that reduce repeat escalations or handling time.\n\n - Use AI-assisted tools (suggested replies, auto-classification, macro libraries) to the fullest to maintain throughput at target productivity, while applying human judgment where AI output is insufficient for the complexity of the case.\n\n \n \n \n\nSkills, qualifications and experience we look for\n\n - 1 - 3 years of customer service experience with demonstrated ability to handle complex or escalated cases independently, not just high-volume T1 ticket-closing.\n\n - C1-or-above written English: able to draft clear, professional, and empathetic responses to customers in high-stakes situations (disputes, refund denials, account issues) without supervisory review of language.\n\n - Proven ability to own a process or domain end-to-end — not just execute tasks — including maintaining documentation and flagging anomalies without being prompted.\n\n - Comfortable operating at sustained high throughput (50+ tickets per working day) without a drop in resolution quality or customer communication standard.\n\n - Strong cross-functional communication: able to coordinate with internal teams (logistics, finance, product) to drive case closure, not just relay information.\n\nPreferred Qualitifications\n\n - Experience with Zendesk or a comparable ticketing platform (trainable to working fluency in approximately two weeks if not already held).\n\n - Prior exposure to a T2 or escalation-tier support function, or to a domain with high-stakes customer outcomes (refunds, fraud, account recovery, device/hardware issues).\n\n - Experience in a consumer hardware or subscription Saas support environment where resolving cases requires product knowledge depth (e.g. account/subscription management,refund and return management)-not just policy lookup.\n \n \n\nWhat we offer \n\n - Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.\n\n - High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.\n\n - Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximize engineering and execution efficiency.\n\n - Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.\n\n - Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.\n\n - Medical & Insurance Coverage Comprehensive benefits to protect our employees' financial security, physical health, and longterm growth. Medical insurance and WICA coverage for all full-time employees.\n\n\n\nDisclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}}],"apiVersion":"1"}