{"jobs":[{"id":"bb42f37c-8a7c-434d-aae8-089820a7171d","title":"Software Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2026-10-10T17:19:23.290+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/pointone/bb42f37c-8a7c-434d-aae8-089820a7171d","applyUrl":"https://jobs.ashbyhq.com/pointone/bb42f37c-8a7c-434d-aae8-089820a7171d/application","descriptionHtml":"<p style=\"min-height:1.5em\">ABOUT POINTONE</p><p style=\"min-height:1.5em\">PointOne is the AI revenue platform for professional services.</p><p style=\"min-height:1.5em\">We’re a Tier 1 venture-backed startup (Y Combinator, Bessemer, 8VC, General Catalyst) that has raised over $20M and grown revenue over 17x over the past 12 months.</p><p style=\"min-height:1.5em\">WHO YOU ARE</p><p style=\"min-height:1.5em\">You have:</p><p style=\"min-height:1.5em\">- 2-5 years of experience at hyper-growth startups and/or leading big tech companies</p><p style=\"min-height:1.5em\">- A CS degree from a top university</p><p style=\"min-height:1.5em\">- Strong product sense</p><p style=\"min-height:1.5em\">- High degree of ownership and the ability to operate autonomously</p><p style=\"min-height:1.5em\">WHY YOU SHOULD JOIN</p><p style=\"min-height:1.5em\">Growth: Our engineers drive the company. You will be expected to quickly take ownership of critical projects and ramp up to own entire products or customers.</p><p style=\"min-height:1.5em\">Impact: A lot of AI tools have trouble showing real impact. Not us—we deliver hard ROI to our customers (which is one reason why we're one of the stickiest tools in a law firm).</p><p style=\"min-height:1.5em\">Equity: We want to bet on ourselves and our employees—we offer a highly competitive equity component with any compensation package. We are looking for true builders and innovators.</p><p style=\"min-height:1.5em\">WHAT YOU’LL DO</p><p style=\"min-height:1.5em\">- Develop novel AI products, providing customers with entirely new workflows.</p><p style=\"min-height:1.5em\">- Work directly with customers to understand needs, prioritize requests, and translate them into technical solutions.</p><p style=\"min-height:1.5em\">- Lead by example through mentoring future hires, pairing, and code reviews. You'll shape our engineering culture.</p><p style=\"min-height:1.5em\">You're excited to work in-person, talk to customers, and drive the development of the next frontier of AI tools.</p><p style=\"min-height:1.5em\">The compensation for this position is determined by multiple factors, including prior experience and expertise. A competitive equity component will also be offered as part of the package.</p><p style=\"min-height:1.5em\">Benefits include comprehensive health, dental, and vision insurance, meals in office, regular team events, a personal wellness fund, a personal learning fund, and more!</p>","descriptionPlain":"ABOUT POINTONE\n\nPointOne is the AI revenue platform for professional services.\n\nWe’re a Tier 1 venture-backed startup (Y Combinator, Bessemer, 8VC, General Catalyst) that has raised over $20M and grown revenue over 17x over the past 12 months.\n\nWHO YOU ARE\n\nYou have:\n\n- 2-5 years of experience at hyper-growth startups and/or leading big tech companies\n\n- A CS degree from a top university\n\n- Strong product sense\n\n- High degree of ownership and the ability to operate autonomously\n\nWHY YOU SHOULD JOIN\n\nGrowth: Our engineers drive the company. You will be expected to quickly take ownership of critical projects and ramp up to own entire products or customers.\n\nImpact: A lot of AI tools have trouble showing real impact. Not us—we deliver hard ROI to our customers (which is one reason why we're one of the stickiest tools in a law firm).\n\nEquity: We want to bet on ourselves and our employees—we offer a highly competitive equity component with any compensation package. We are looking for true builders and innovators.\n\nWHAT YOU’LL DO\n\n- Develop novel AI products, providing customers with entirely new workflows.\n\n- Work directly with customers to understand needs, prioritize requests, and translate them into technical solutions.\n\n- Lead by example through mentoring future hires, pairing, and code reviews. You'll shape our engineering culture.\n\nYou're excited to work in-person, talk to customers, and drive the development of the next frontier of AI tools.\n\nThe compensation for this position is determined by multiple factors, including prior experience and expertise. A competitive equity component will also be offered as part of the package.\n\nBenefits include comprehensive health, dental, and vision insurance, meals in office, regular team events, a personal wellness fund, a personal learning fund, and more!"},{"id":"d9fce9c8-016f-4b9f-b930-08f52a9c9104","title":"Senior Software Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2026-10-10T17:18:49.828+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/pointone/d9fce9c8-016f-4b9f-b930-08f52a9c9104","applyUrl":"https://jobs.ashbyhq.com/pointone/d9fce9c8-016f-4b9f-b930-08f52a9c9104/application","descriptionHtml":"<p style=\"min-height:1.5em\">ABOUT POINTONE</p><p style=\"min-height:1.5em\">PointOne is the AI revenue platform for professional services.</p><p style=\"min-height:1.5em\">We’re a Tier 1 venture-backed startup (Y Combinator, Bessemer, 8VC, General Catalyst) that has raised over $20M and grown revenue over 17x over the past 12 months.</p><p style=\"min-height:1.5em\">WHO YOU ARE</p><p style=\"min-height:1.5em\">You have:</p><p style=\"min-height:1.5em\">- 5+ years of experience at hyper-growth startups and/or leading big tech companies</p><p style=\"min-height:1.5em\">- A CS degree from a top university</p><p style=\"min-height:1.5em\">- Strong product sense</p><p style=\"min-height:1.5em\">- High degree of ownership and the ability to operate autonomously</p><p style=\"min-height:1.5em\">WHY YOU SHOULD JOIN</p><p style=\"min-height:1.5em\">Growth: Our engineers drive the company. You will be expected to quickly take ownership of critical projects and ramp up to own entire products or customers.</p><p style=\"min-height:1.5em\">Impact: A lot of AI tools have trouble showing real impact. Not us—we deliver hard ROI to our customers (which is one reason why we're one of the stickiest tools in a law firm).</p><p style=\"min-height:1.5em\">Equity: We want to bet on ourselves and our employees—we offer a highly competitive equity component with any compensation package. We are looking for true builders and innovators.</p><p style=\"min-height:1.5em\">WHAT YOU’LL DO</p><p style=\"min-height:1.5em\">- Develop novel AI products, providing customers with entirely new workflows.</p><p style=\"min-height:1.5em\">- Work directly with customers to understand needs, prioritize requests, and translate them into technical solutions.</p><p style=\"min-height:1.5em\">- Lead by example through mentoring future hires, pairing, and code reviews. You'll shape our engineering culture.</p><p style=\"min-height:1.5em\">You're excited to work in-person, talk to customers, and drive the development of the next frontier of AI tools.</p><p style=\"min-height:1.5em\">The compensation for this position is determined by multiple factors, including prior experience and expertise. A competitive equity component will also be offered as part of the package.</p><p style=\"min-height:1.5em\">Benefits include comprehensive health, dental, and vision insurance, meals in office, regular team events, a personal wellness fund, a personal learning fund, and more!</p>","descriptionPlain":"ABOUT POINTONE\n\nPointOne is the AI revenue platform for professional services.\n\nWe’re a Tier 1 venture-backed startup (Y Combinator, Bessemer, 8VC, General Catalyst) that has raised over $20M and grown revenue over 17x over the past 12 months.\n\nWHO YOU ARE\n\nYou have:\n\n- 5+ years of experience at hyper-growth startups and/or leading big tech companies\n\n- A CS degree from a top university\n\n- Strong product sense\n\n- High degree of ownership and the ability to operate autonomously\n\nWHY YOU SHOULD JOIN\n\nGrowth: Our engineers drive the company. You will be expected to quickly take ownership of critical projects and ramp up to own entire products or customers.\n\nImpact: A lot of AI tools have trouble showing real impact. Not us—we deliver hard ROI to our customers (which is one reason why we're one of the stickiest tools in a law firm).\n\nEquity: We want to bet on ourselves and our employees—we offer a highly competitive equity component with any compensation package. We are looking for true builders and innovators.\n\nWHAT YOU’LL DO\n\n- Develop novel AI products, providing customers with entirely new workflows.\n\n- Work directly with customers to understand needs, prioritize requests, and translate them into technical solutions.\n\n- Lead by example through mentoring future hires, pairing, and code reviews. You'll shape our engineering culture.\n\nYou're excited to work in-person, talk to customers, and drive the development of the next frontier of AI tools.\n\nThe compensation for this position is determined by multiple factors, including prior experience and expertise. A competitive equity component will also be offered as part of the package.\n\nBenefits include comprehensive health, dental, and vision insurance, meals in office, regular team events, a personal wellness fund, a personal learning fund, and more!"},{"id":"834a8648-5581-4d69-80cb-41382928d220","title":"Forward Deployed Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2026-10-10T17:18:17.537+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/pointone/834a8648-5581-4d69-80cb-41382928d220","applyUrl":"https://jobs.ashbyhq.com/pointone/834a8648-5581-4d69-80cb-41382928d220/application","descriptionHtml":"<h2><strong>About PointOne</strong></h2><p style=\"min-height:1.5em\">PointOne is reinventing how law firms operate. Our AI‑powered timekeeper helps attorneys capture billable time automatically and provides rich insights that transform how legal work is managed. We’re a venture‑backed startup (Y Combinator, Bessemer, 8VC, General Catalyst) made up of software engineers (Jane Street, Google, Stanford, Princeton) and ex-attorneys. Following an excellent seed round and rapid customer adoption, we are continuing to quickly scale our engineering team before we raise our Series A.</p><p style=\"min-height:1.5em\"></p><h2><strong>Who you are</strong></h2><p style=\"min-height:1.5em\">You have:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">2-8 years of experience at hyper-growth startups</p></li><li><p style=\"min-height:1.5em\">A CS degree from a top university</p></li><li><p style=\"min-height:1.5em\">Strong product sense</p></li><li><p style=\"min-height:1.5em\">High degree of ownership and the ability to operate autonomously</p></li></ul><p style=\"min-height:1.5em\">You're excited to work in-person, collaborate directly with customers, and build products that professionals rely on every day.</p><p style=\"min-height:1.5em\"></p><h2><strong>Why you should join</strong></h2><p style=\"min-height:1.5em\"><strong>Growth:</strong> As a early member of the team, you will shape your own role and directly inform the fundamental infrastructure behind our product.</p><p style=\"min-height:1.5em\"><strong>Impact:</strong> A lot of AI tools have trouble showing real impact. Not us—we deliver hard ROI to our customers (which is one reason why we're one of the stickiest tools in a law firm). We’re also a multi-product company that expects our engineers to drive technical and product decisions.</p><p style=\"min-height:1.5em\"><strong>Equity:</strong> We want to bet on ourselves and our employees—we offer a highly competitive equity component with any compensation package. We are looking for true builders and innovators.</p><p style=\"min-height:1.5em\"></p><h2><strong>What you’ll do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Drive the success of strategic customer accounts, directly partnering with and executing alongside law firm leadership.</p></li><li><p style=\"min-height:1.5em\">Develop novel AI products, providing customers with entirely new workflows.</p></li><li><p style=\"min-height:1.5em\">Regularly connect with and visit customers to understand needs, prioritize requests, and translate them into technical solutions.</p></li><li><p style=\"min-height:1.5em\">Prototype and integrate AI pipelines (e.g., retrieval‑augmented generation) to prove out new workflows.</p></li><li><p style=\"min-height:1.5em\">Lead by example through mentoring future hires, pairing, and code reviews. You'll shape our engineering culture.</p></li></ul><h2><strong>Our tech</strong></h2><p style=\"min-height:1.5em\">We have a fully serverless backend built on top of AWS, consisting of a collection of Go microservices. We use React/Typescript to build client applications across web, desktop, and mobile. We create our own RAG pipelines.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\"><em>The compensation for this position is determined by multiple factors, including prior experience and expertise. <strong>A competitive equity component will also be offered as part of the package.</strong> Benefits include comprehensive health, dental, and vision insurance, as well as meals in office, regular team events, and more!</em></p>","descriptionPlain":"ABOUT POINTONE\n\nPointOne is reinventing how law firms operate. Our AI‑powered timekeeper helps attorneys capture billable time automatically and provides rich insights that transform how legal work is managed. We’re a venture‑backed startup (Y Combinator, Bessemer, 8VC, General Catalyst) made up of software engineers (Jane Street, Google, Stanford, Princeton) and ex-attorneys. Following an excellent seed round and rapid customer adoption, we are continuing to quickly scale our engineering team before we raise our Series A.\n\n\n\n\nWHO YOU ARE\n\nYou have:\n\n - 2-8 years of experience at hyper-growth startups\n\n - A CS degree from a top university\n\n - Strong product sense\n\n - High degree of ownership and the ability to operate autonomously\n\nYou're excited to work in-person, collaborate directly with customers, and build products that professionals rely on every day.\n\n\n\n\nWHY YOU SHOULD JOIN\n\nGrowth: As a early member of the team, you will shape your own role and directly inform the fundamental infrastructure behind our product.\n\nImpact: A lot of AI tools have trouble showing real impact. Not us—we deliver hard ROI to our customers (which is one reason why we're one of the stickiest tools in a law firm). We’re also a multi-product company that expects our engineers to drive technical and product decisions.\n\nEquity: We want to bet on ourselves and our employees—we offer a highly competitive equity component with any compensation package. We are looking for true builders and innovators.\n\n\n\n\nWHAT YOU’LL DO\n\n - Drive the success of strategic customer accounts, directly partnering with and executing alongside law firm leadership.\n\n - Develop novel AI products, providing customers with entirely new workflows.\n\n - Regularly connect with and visit customers to understand needs, prioritize requests, and translate them into technical solutions.\n\n - Prototype and integrate AI pipelines (e.g., retrieval‑augmented generation) to prove out new workflows.\n\n - Lead by example through mentoring future hires, pairing, and code reviews. You'll shape our engineering culture.\n\n\nOUR TECH\n\nWe have a fully serverless backend built on top of AWS, consisting of a collection of Go microservices. We use React/Typescript to build client applications across web, desktop, and mobile. We create our own RAG pipelines.\n\n \n\nThe compensation for this position is determined by multiple factors, including prior experience and expertise. A competitive equity component will also be offered as part of the package. Benefits include comprehensive health, dental, and vision insurance, as well as meals in office, regular team events, and more!"},{"id":"3ca58023-7e54-4b32-954f-911e28b4ad51","title":"Customer Success Manager","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2026-02-03T21:31:21.787+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/pointone/3ca58023-7e54-4b32-954f-911e28b4ad51","applyUrl":"https://jobs.ashbyhq.com/pointone/3ca58023-7e54-4b32-954f-911e28b4ad51/application","descriptionHtml":"<h2><strong>About PointOne</strong></h2><p style=\"min-height:1.5em\">PointOne is reinventing how law firms operate.</p><p style=\"min-height:1.5em\">Our AI-powered timekeeper helps attorneys capture billable time automatically and provides rich insights that transform how legal work is managed. We’re a venture-backed startup (Y Combinator, Bessemer, 8VC, General Catalyst) made up of engineers (Google, Applied Intuition, Stanford) and ex-attorneys. Following an excellent seed round and rapid customer adoption, we’re expanding our customer success team to keep up with demand.</p><p style=\"min-height:1.5em\"></p><h2><strong>Who you are</strong></h2><p style=\"min-height:1.5em\">You have 0-3 years of experience in a customer-facing role and are excited to work in a fast-paced, high-growth tech company.</p><p style=\"min-height:1.5em\">You have:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">A passion for building deep, trusted relationships with customers</p></li><li><p style=\"min-height:1.5em\">Excellent communication and problem-solving skills</p></li><li><p style=\"min-height:1.5em\">A proactive mindset — you don’t wait for problems to be reported; you anticipate them</p></li><li><p style=\"min-height:1.5em\">Experience working with product and engineering teams to represent the voice of the customer</p></li><li><p style=\"min-height:1.5em\">An interest in AI and the future of professional services</p></li><li><p style=\"min-height:1.5em\">Previous customer service experience is a plus</p></li></ul><p style=\"min-height:1.5em\">You’re excited to work in-person at an early-stage company, help define the customer experience from the ground up, and take ownership of ensuring our users are successful and delighted with PointOne.</p><p style=\"min-height:1.5em\"></p><h2><strong>What you’ll do</strong></h2><p style=\"min-height:1.5em\">You’ll join the founding team as our first Customer Success Manager and be the primary point of contact for our law firm customers. Beyond supporting customers, you’ll help build the foundations of our customer success function — creating playbooks, refining processes, and shaping how we deliver value at scale.</p><p style=\"min-height:1.5em\">To accomplish this, you will:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build strong relationships with users — from paralegals to managing partners</p></li><li><p style=\"min-height:1.5em\">Manage our pilot process to ensure we convert prospective customers into closed contracts</p></li><li><p style=\"min-height:1.5em\">Lead onboarding and training sessions to ensure successful adoption</p></li><li><p style=\"min-height:1.5em\">Be the first line of support when issues arise — and coordinate resolution with engineering</p></li><li><p style=\"min-height:1.5em\">Proactively check in with accounts to uncover pain points, usage gaps, and upsell opportunities</p></li><li><p style=\"min-height:1.5em\">Document user feedback and partner with product/engineering to influence the roadmap</p></li><li><p style=\"min-height:1.5em\">Own customer metrics such as retention, engagement, and satisfaction</p></li><li><p style=\"min-height:1.5em\">Contribute to playbooks, training materials, and best practices that will set the stage for scaling the CS function</p></li><li><p style=\"min-height:1.5em\">Help turn our customers into champions</p></li></ul><p style=\"min-height:1.5em\">This is intense early-stage startup work; the person we hire is expected to step up as an owner, bring structure to ambiguity, and play a key role in forming the company’s vision and culture.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><em>The compensation for this position is determined by multiple factors, including prior experience and expertise. <strong>A competitive equity component will also be offered as part of the package.</strong> Benefits include comprehensive health, dental, and vision insurance, as well as meals in office, regular team events, and more!</em></p>","descriptionPlain":"ABOUT POINTONE\n\nPointOne is reinventing how law firms operate.\n\nOur AI-powered timekeeper helps attorneys capture billable time automatically and provides rich insights that transform how legal work is managed. We’re a venture-backed startup (Y Combinator, Bessemer, 8VC, General Catalyst) made up of engineers (Google, Applied Intuition, Stanford) and ex-attorneys. Following an excellent seed round and rapid customer adoption, we’re expanding our customer success team to keep up with demand.\n\n\n\n\nWHO YOU ARE\n\nYou have 0-3 years of experience in a customer-facing role and are excited to work in a fast-paced, high-growth tech company.\n\nYou have:\n\n - A passion for building deep, trusted relationships with customers\n\n - Excellent communication and problem-solving skills\n\n - A proactive mindset — you don’t wait for problems to be reported; you anticipate them\n\n - Experience working with product and engineering teams to represent the voice of the customer\n\n - An interest in AI and the future of professional services\n\n - Previous customer service experience is a plus\n\nYou’re excited to work in-person at an early-stage company, help define the customer experience from the ground up, and take ownership of ensuring our users are successful and delighted with PointOne.\n\n\n\n\nWHAT YOU’LL DO\n\nYou’ll join the founding team as our first Customer Success Manager and be the primary point of contact for our law firm customers. Beyond supporting customers, you’ll help build the foundations of our customer success function — creating playbooks, refining processes, and shaping how we deliver value at scale.\n\nTo accomplish this, you will:\n\n - Build strong relationships with users — from paralegals to managing partners\n\n - Manage our pilot process to ensure we convert prospective customers into closed contracts\n\n - Lead onboarding and training sessions to ensure successful adoption\n\n - Be the first line of support when issues arise — and coordinate resolution with engineering\n\n - Proactively check in with accounts to uncover pain points, usage gaps, and upsell opportunities\n\n - Document user feedback and partner with product/engineering to influence the roadmap\n\n - Own customer metrics such as retention, engagement, and satisfaction\n\n - Contribute to playbooks, training materials, and best practices that will set the stage for scaling the CS function\n\n - Help turn our customers into champions\n\nThis is intense early-stage startup work; the person we hire is expected to step up as an owner, bring structure to ambiguity, and play a key role in forming the company’s vision and culture.\n\n\n\nThe compensation for this position is determined by multiple factors, including prior experience and expertise. A competitive equity component will also be offered as part of the package. Benefits include comprehensive health, dental, and vision insurance, as well as meals in office, regular team events, and more!"},{"id":"a96e8731-44ee-4b93-9512-39b16ddaf770","title":"Customer Success Lead","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2025-10-23T21:44:10.135+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/pointone/a96e8731-44ee-4b93-9512-39b16ddaf770","applyUrl":"https://jobs.ashbyhq.com/pointone/a96e8731-44ee-4b93-9512-39b16ddaf770/application","descriptionHtml":"<h2><strong>About PointOne</strong></h2><p style=\"min-height:1.5em\">PointOne is reinventing how law firms operate.</p><p style=\"min-height:1.5em\">Our AI-powered timekeeper helps attorneys capture billable time automatically and provides rich insights that transform how legal work is managed. We’re a venture-backed startup (Y Combinator, Bessemer, 8VC, General Catalyst) made up of engineers (Google, Applied Intuition, Stanford) and ex-attorneys. Following an excellent seed round and rapid customer adoption, we’re expanding our customer success team to keep up with demand.</p><p style=\"min-height:1.5em\"></p><h2><strong>Who you are</strong></h2><p style=\"min-height:1.5em\">You have 5+ years of experience in customer success, account management, or other client-facing roles in a fast-paced, high-growth tech company — ideally in legal tech or other vertical SaaS.</p><p style=\"min-height:1.5em\">You have:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">A passion for building deep, trusted relationships with customers</p></li><li><p style=\"min-height:1.5em\">Excellent communication and problem-solving skills</p></li><li><p style=\"min-height:1.5em\">Experience managing B2B customers with complex workflows or integrations</p></li><li><p style=\"min-height:1.5em\">A proactive mindset — you don’t wait for problems to be reported; you anticipate them</p></li><li><p style=\"min-height:1.5em\">Experience working with product and engineering teams to represent the voice of the customer</p></li><li><p style=\"min-height:1.5em\">The ability to distill and prioritize customer feedback into concrete action plans</p></li><li><p style=\"min-height:1.5em\">An interest in AI and the future of professional services</p></li></ul><p style=\"min-height:1.5em\">Most importantly: you’re excited to own and build out the customer success function from day one, define what world-class customer experience means at PointOne, and help shape the company’s culture and vision.</p><p style=\"min-height:1.5em\"></p><h2><strong>What you’ll do</strong></h2><p style=\"min-height:1.5em\">As our founding Customer Success Lead, you won’t just support customers — you’ll create and scale the function. You’ll design the systems, playbooks, and metrics that will become the backbone of PointOne’s customer success strategy.</p><p style=\"min-height:1.5em\">To accomplish this, you will:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own the entire customer success lifecycle, from onboarding to long-term adoption</p></li><li><p style=\"min-height:1.5em\">Build strong relationships with users — from paralegals to managing partners</p></li><li><p style=\"min-height:1.5em\">Manage our pilot process to ensure we convert prospective customers into closed contracts</p></li><li><p style=\"min-height:1.5em\">Lead onboarding and training sessions to drive successful adoption</p></li><li><p style=\"min-height:1.5em\">Be the first line of support when issues arise — and coordinate resolution with engineering</p></li><li><p style=\"min-height:1.5em\">Proactively check in with accounts to uncover pain points, usage gaps, and upsell opportunities</p></li><li><p style=\"min-height:1.5em\">Document user feedback and partner with product/engineering to influence the roadmap</p></li><li><p style=\"min-height:1.5em\">Establish and track customer health metrics such as retention, engagement, and satisfaction</p></li><li><p style=\"min-height:1.5em\">Build playbooks, training materials, and scalable processes that will serve as the foundation for a future CS team</p></li><li><p style=\"min-height:1.5em\">Turn our customers into champions and advocates</p></li></ul><p style=\"min-height:1.5em\">This is intense early-stage startup work. You will be expected to take ownership, bring structure to ambiguity, and build the connective tissue between our customers and our product.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><em>The compensation for this position is determined by multiple factors, including prior experience and expertise. <strong>A competitive equity component will also be offered as part of the package.</strong> Benefits include comprehensive health, dental, and vision insurance, as well as meals in office, regular team events, and more!</em></p>","descriptionPlain":"ABOUT POINTONE\n\nPointOne is reinventing how law firms operate.\n\nOur AI-powered timekeeper helps attorneys capture billable time automatically and provides rich insights that transform how legal work is managed. We’re a venture-backed startup (Y Combinator, Bessemer, 8VC, General Catalyst) made up of engineers (Google, Applied Intuition, Stanford) and ex-attorneys. Following an excellent seed round and rapid customer adoption, we’re expanding our customer success team to keep up with demand.\n\n\n\n\nWHO YOU ARE\n\nYou have 5+ years of experience in customer success, account management, or other client-facing roles in a fast-paced, high-growth tech company — ideally in legal tech or other vertical SaaS.\n\nYou have:\n\n - A passion for building deep, trusted relationships with customers\n\n - Excellent communication and problem-solving skills\n\n - Experience managing B2B customers with complex workflows or integrations\n\n - A proactive mindset — you don’t wait for problems to be reported; you anticipate them\n\n - Experience working with product and engineering teams to represent the voice of the customer\n\n - The ability to distill and prioritize customer feedback into concrete action plans\n\n - An interest in AI and the future of professional services\n\nMost importantly: you’re excited to own and build out the customer success function from day one, define what world-class customer experience means at PointOne, and help shape the company’s culture and vision.\n\n\n\n\nWHAT YOU’LL DO\n\nAs our founding Customer Success Lead, you won’t just support customers — you’ll create and scale the function. You’ll design the systems, playbooks, and metrics that will become the backbone of PointOne’s customer success strategy.\n\nTo accomplish this, you will:\n\n - Own the entire customer success lifecycle, from onboarding to long-term adoption\n\n - Build strong relationships with users — from paralegals to managing partners\n\n - Manage our pilot process to ensure we convert prospective customers into closed contracts\n\n - Lead onboarding and training sessions to drive successful adoption\n\n - Be the first line of support when issues arise — and coordinate resolution with engineering\n\n - Proactively check in with accounts to uncover pain points, usage gaps, and upsell opportunities\n\n - Document user feedback and partner with product/engineering to influence the roadmap\n\n - Establish and track customer health metrics such as retention, engagement, and satisfaction\n\n - Build playbooks, training materials, and scalable processes that will serve as the foundation for a future CS team\n\n - Turn our customers into champions and advocates\n\nThis is intense early-stage startup work. You will be expected to take ownership, bring structure to ambiguity, and build the connective tissue between our customers and our product.\n\n\n\nThe compensation for this position is determined by multiple factors, including prior experience and expertise. A competitive equity component will also be offered as part of the package. Benefits include comprehensive health, dental, and vision insurance, as well as meals in office, regular team events, and more!"},{"id":"0287d8aa-c0b4-45be-9ecd-f406873aa1c7","title":"Account Executive","department":"Sales","team":"Sales","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2025-10-23T21:50:34.789+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/pointone/0287d8aa-c0b4-45be-9ecd-f406873aa1c7","applyUrl":"https://jobs.ashbyhq.com/pointone/0287d8aa-c0b4-45be-9ecd-f406873aa1c7/application","descriptionHtml":"<p style=\"min-height:1.5em\">ABOUT POINTONE</p><p style=\"min-height:1.5em\">PointOne is the AI revenue platform for professional services.</p><p style=\"min-height:1.5em\">We’re a Tier 1 venture-backed startup (Y Combinator, Bessemer, 8VC, General Catalyst) that has raised over $20M and grown revenue over 17x over the past 12 months.</p><p style=\"min-height:1.5em\">We've grown our GTM team 6x this year alone to keep up with overwhelming demand.</p><p style=\"min-height:1.5em\">WHO YOU ARE</p><p style=\"min-height:1.5em\">You have:</p><p style=\"min-height:1.5em\">- 3+ years of experience in mid-market or enterprise SaaS sales</p><p style=\"min-height:1.5em\">- Proven success closing complex, multi-stakeholder deals</p><p style=\"min-height:1.5em\">- Experience selling into professional services (legal, finance, consulting) or similarly complex verticals</p><p style=\"min-height:1.5em\">- Strong communication skills that resonate with both C-level executives and hands-on operators</p><p style=\"min-height:1.5em\">- A disciplined, data-driven approach to pipeline management and forecasting</p><p style=\"min-height:1.5em\">- A builder’s mindset—you’re excited to design the sales motion as much as to execute it</p><p style=\"min-height:1.5em\">- Comfort navigating ambiguity</p><p style=\"min-height:1.5em\">WHY YOU SHOULD JOIN</p><p style=\"min-height:1.5em\">Growth: Drive results in a rapidly growing company that is continuously creating greenfield opportunities.</p><p style=\"min-height:1.5em\">Impact: You'll be selling products with clear ROI and tangible benefits.</p><p style=\"min-height:1.5em\">Professional development: Our team values high feedback and continuous learning.</p><p style=\"min-height:1.5em\">Scope: You will not be siloed. You will be working directly with product, engineering, and marketing to tighten the feedback loop between pre-sales, sales, and post-sales.</p><p style=\"min-height:1.5em\">WHAT YOU’LL DO</p><p style=\"min-height:1.5em\">- Own the sales cycle—from prospecting to close</p><p style=\"min-height:1.5em\">- Run discovery to identify key customer pain points and craft tailored strategies</p><p style=\"min-height:1.5em\">- Deliver compelling demos and ROI presentations that connect technical value to business outcome</p><p style=\"min-height:1.5em\">- Navigate complex procurement and legal processes with confidence</p><p style=\"min-height:1.5em\">- Drive pilots and proofs of concept toward successful conversion</p><p style=\"min-height:1.5em\">- Lead commercial negotiations, from pricing to contract signature</p><p style=\"min-height:1.5em\">- Build and execute account plans for expansion within existing firms</p><p style=\"min-height:1.5em\">- Partner with Product and Solutions Engineering to ensure smooth handoffs and fast time-to-value</p><p style=\"min-height:1.5em\">- Refine and scale the playbooks and processes that are driving PointOne’s growth</p><p style=\"min-height:1.5em\">The compensation for this position is determined by multiple factors, including prior experience and expertise. Total OTE for this role is expected to be between $200-280K. A competitive equity component will also be offered as part of the package.</p><p style=\"min-height:1.5em\">Benefits include comprehensive health, dental, and vision insurance, meals in office, regular team events, a personal wellness fund, a personal learning fund, and more!@</p>","descriptionPlain":"ABOUT POINTONE\n\nPointOne is the AI revenue platform for professional services.\n\nWe’re a Tier 1 venture-backed startup (Y Combinator, Bessemer, 8VC, General Catalyst) that has raised over $20M and grown revenue over 17x over the past 12 months.\n\nWe've grown our GTM team 6x this year alone to keep up with overwhelming demand.\n\nWHO YOU ARE\n\nYou have:\n\n- 3+ years of experience in mid-market or enterprise SaaS sales\n\n- Proven success closing complex, multi-stakeholder deals\n\n- Experience selling into professional services (legal, finance, consulting) or similarly complex verticals\n\n- Strong communication skills that resonate with both C-level executives and hands-on operators\n\n- A disciplined, data-driven approach to pipeline management and forecasting\n\n- A builder’s mindset—you’re excited to design the sales motion as much as to execute it\n\n- Comfort navigating ambiguity\n\nWHY YOU SHOULD JOIN\n\nGrowth: Drive results in a rapidly growing company that is continuously creating greenfield opportunities.\n\nImpact: You'll be selling products with clear ROI and tangible benefits.\n\nProfessional development: Our team values high feedback and continuous learning.\n\nScope: You will not be siloed. You will be working directly with product, engineering, and marketing to tighten the feedback loop between pre-sales, sales, and post-sales.\n\nWHAT YOU’LL DO\n\n- Own the sales cycle—from prospecting to close\n\n- Run discovery to identify key customer pain points and craft tailored strategies\n\n- Deliver compelling demos and ROI presentations that connect technical value to business outcome\n\n- Navigate complex procurement and legal processes with confidence\n\n- Drive pilots and proofs of concept toward successful conversion\n\n- Lead commercial negotiations, from pricing to contract signature\n\n- Build and execute account plans for expansion within existing firms\n\n- Partner with Product and Solutions Engineering to ensure smooth handoffs and fast time-to-value\n\n- Refine and scale the playbooks and processes that are driving PointOne’s growth\n\nThe compensation for this position is determined by multiple factors, including prior experience and expertise. Total OTE for this role is expected to be between $200-280K. A competitive equity component will also be offered as part of the package.\n\nBenefits include comprehensive health, dental, and vision insurance, meals in office, regular team events, a personal wellness fund, a personal learning fund, and more!@"},{"id":"e57df388-58d1-41b5-b388-6b4ad41a6c57","title":"Security & Infrastructure Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2026-10-10T17:16:49.901+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/pointone/e57df388-58d1-41b5-b388-6b4ad41a6c57","applyUrl":"https://jobs.ashbyhq.com/pointone/e57df388-58d1-41b5-b388-6b4ad41a6c57/application","descriptionHtml":"<h2><strong>About PointOne</strong></h2><p style=\"min-height:1.5em\">PointOne builds infrastructure for the legal industry, powering timekeeping and billing systems used by law firms and government agencies.</p><p style=\"min-height:1.5em\">We build and operate systems that process the most confidential data for institutions working on the most sensitive matters. Security for us is a strategic priority. </p><p style=\"min-height:1.5em\">We’re hiring a senior engineer to own the security, scalability, and cost efficiency of our AWS environment.</p><p style=\"min-height:1.5em\"></p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Let’s start with what this isn’t:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Not a GRC or paperwork-heavy compliance role</p></li><li><p style=\"min-height:1.5em\">Not a vulnerability-scanning-only position</p></li><li><p style=\"min-height:1.5em\">Not a “turn on GuardDuty and call it done” role</p></li></ul><p style=\"min-height:1.5em\">You will be shaping critical systems and making architectural decisions that materially affect risk and resilience.</p><p style=\"min-height:1.5em\">This is a hands-on engineering role at the intersection of security, cloud architecture, and platform optimization.</p><p style=\"min-height:1.5em\">You will harden our AWS infrastructure, reduce blast radius, eliminate unnecessary exposure, and ensure our systems scale efficiently and securely.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You'll Own</strong></h2><p style=\"min-height:1.5em\"><em>Infrastructure Security</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design and enforce least-privilege IAM across services</p></li><li><p style=\"min-height:1.5em\">Implement permission boundaries and SCP strategy</p></li><li><p style=\"min-height:1.5em\">Reduce attack surface across networking and service exposure</p></li><li><p style=\"min-height:1.5em\">Improve secrets management and KMS key segmentation</p></li><li><p style=\"min-height:1.5em\">Lead threat modeling across core systems</p></li><li><p style=\"min-height:1.5em\">Design blast-radius containment strategies</p></li></ul><p style=\"min-height:1.5em\"><em>Detection &amp; Response</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Strengthen logging, monitoring, and anomaly detection</p></li><li><p style=\"min-height:1.5em\">Ensure logs are immutable and auditable</p></li><li><p style=\"min-height:1.5em\">Build and test incident response playbooks</p></li><li><p style=\"min-height:1.5em\">Review new infrastructure designs for security risks</p></li></ul><p style=\"min-height:1.5em\"><em>Scale &amp; Cost</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Optimize AWS architecture for reliability and efficiency</p></li><li><p style=\"min-height:1.5em\">Improve Lambda/SQS concurrency and scaling patterns</p></li><li><p style=\"min-height:1.5em\">Evaluate and improve RDS scaling strategy</p></li><li><p style=\"min-height:1.5em\">Drive principled tradeoffs between isolation, performance, and cost</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What We're Looking For</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years operating AWS infrastructure in production</p></li><li><p style=\"min-height:1.5em\">Deep IAM expertise (roles, policies, trust relationships, STS)</p></li><li><p style=\"min-height:1.5em\">Strong AWS networking knowledge (VPC, PrivateLink, Security Groups)</p></li><li><p style=\"min-height:1.5em\">Experience designing multi-account AWS environments</p></li><li><p style=\"min-height:1.5em\">Hands-on experience responding to real security incidents</p></li><li><p style=\"min-height:1.5em\">Strong understanding of cloud attack vectors and privilege escalation</p></li><li><p style=\"min-height:1.5em\">Experience reducing cloud cost without compromising security</p></li><li><p style=\"min-height:1.5em\">Comfortable working directly in CDK/Terraform and reviewing infrastructure code</p></li></ul><p style=\"min-height:1.5em\"><strong>Strong plus:</strong> Experience in legal, fintech, government, or other high-sensitivity environments.</p><p style=\"min-height:1.5em\"></p><h2><strong>Why This Role Matters</strong></h2><p style=\"min-height:1.5em\">A security breach at PointOne would have consequences extending far beyond the survival of our company. This role exists to:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Protect sensitive institutions</p></li><li><p style=\"min-height:1.5em\">Raise the engineering bar on secure system design</p></li><li><p style=\"min-height:1.5em\">Build infrastructure that enterprise and government customers can trust</p></li></ul><p style=\"min-height:1.5em\">You will be a core architect of PointOne’s long-term security posture.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This is intense early-stage startup work. You will be expected to take ownership, bring structure to ambiguity, and build the connective tissue between our customers and our product.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><em>The compensation for this position is determined by multiple factors, including prior experience and expertise. A competitive equity component will also be offered as part of the package. Benefits include comprehensive health, dental, and vision insurance, as well as meals in office, regular team events, and more!</em></p>","descriptionPlain":"ABOUT POINTONE\n\nPointOne builds infrastructure for the legal industry, powering timekeeping and billing systems used by law firms and government agencies.\n\nWe build and operate systems that process the most confidential data for institutions working on the most sensitive matters. Security for us is a strategic priority. \n\nWe’re hiring a senior engineer to own the security, scalability, and cost efficiency of our AWS environment.\n\n\n\n\nTHE ROLE\n\nLet’s start with what this isn’t:\n\n - Not a GRC or paperwork-heavy compliance role\n\n - Not a vulnerability-scanning-only position\n\n - Not a “turn on GuardDuty and call it done” role\n\nYou will be shaping critical systems and making architectural decisions that materially affect risk and resilience.\n\nThis is a hands-on engineering role at the intersection of security, cloud architecture, and platform optimization.\n\nYou will harden our AWS infrastructure, reduce blast radius, eliminate unnecessary exposure, and ensure our systems scale efficiently and securely.\n\n\n\n\nWHAT YOU'LL OWN\n\nInfrastructure Security\n\n - Design and enforce least-privilege IAM across services\n\n - Implement permission boundaries and SCP strategy\n\n - Reduce attack surface across networking and service exposure\n\n - Improve secrets management and KMS key segmentation\n\n - Lead threat modeling across core systems\n\n - Design blast-radius containment strategies\n\nDetection & Response\n\n - Strengthen logging, monitoring, and anomaly detection\n\n - Ensure logs are immutable and auditable\n\n - Build and test incident response playbooks\n\n - Review new infrastructure designs for security risks\n\nScale & Cost\n\n - Optimize AWS architecture for reliability and efficiency\n\n - Improve Lambda/SQS concurrency and scaling patterns\n\n - Evaluate and improve RDS scaling strategy\n\n - Drive principled tradeoffs between isolation, performance, and cost\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n - 5+ years operating AWS infrastructure in production\n\n - Deep IAM expertise (roles, policies, trust relationships, STS)\n\n - Strong AWS networking knowledge (VPC, PrivateLink, Security Groups)\n\n - Experience designing multi-account AWS environments\n\n - Hands-on experience responding to real security incidents\n\n - Strong understanding of cloud attack vectors and privilege escalation\n\n - Experience reducing cloud cost without compromising security\n\n - Comfortable working directly in CDK/Terraform and reviewing infrastructure code\n\nStrong plus: Experience in legal, fintech, government, or other high-sensitivity environments.\n\n\n\n\nWHY THIS ROLE MATTERS\n\nA security breach at PointOne would have consequences extending far beyond the survival of our company. This role exists to:\n\n - Protect sensitive institutions\n\n - Raise the engineering bar on secure system design\n\n - Build infrastructure that enterprise and government customers can trust\n\nYou will be a core architect of PointOne’s long-term security posture.\n\n\n\nThis is intense early-stage startup work. You will be expected to take ownership, bring structure to ambiguity, and build the connective tissue between our customers and our product.\n\n\n\nThe compensation for this position is determined by multiple factors, including prior experience and expertise. A competitive equity component will also be offered as part of the package. Benefits include comprehensive health, dental, and vision insurance, as well as meals in office, regular team events, and more!"},{"id":"af882748-1b47-47c7-8ef2-98d14bc36fb2","title":"Product Reliability Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2026-04-10T14:12:49.993+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/pointone/af882748-1b47-47c7-8ef2-98d14bc36fb2","applyUrl":"https://jobs.ashbyhq.com/pointone/af882748-1b47-47c7-8ef2-98d14bc36fb2/application","descriptionHtml":"<h2><strong>About PointOne</strong></h2><p style=\"min-height:1.5em\">PointOne builds infrastructure for the legal industry, powering timekeeping and billing systems used by law firms and government agencies. We’re a venture‑backed startup (Y Combinator, Bessemer, 8VC, General Catalyst) made up of software engineers (Jane Street, Google, Stanford, Princeton) and ex-attorneys. To keep up with inbound customer demand, we are quickly scaling our engineering team following a $16M Series A.</p><p style=\"min-height:1.5em\">We process the most confidential data for institutions working on the most sensitive matters—and our customers depend on us being up, accurate, and fast, always. We're hiring a Product Reliability Engineer to own the health, stability, and observability of our systems end-to-end.</p><p style=\"min-height:1.5em\"></p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">You are the connective tissue between our customers and our product. You’re a product engineer focused on a key dimension of the user experience: reliability. When reliability is threatened, you'll work directly with customers to understand impact, stop the bleeding, create a robust fix, and then close the loop.</p><p style=\"min-height:1.5em\">However, this role isn't only reactive. The best PREs use front-line signals to make the whole system more resilient: better observability, fewer recurring failures, and proactive investments that get ahead of problems before customers feel them.</p><p style=\"min-height:1.5em\">This is a hands-on, full-stack engineering role at the intersection of product, infrastructure, and customer impact.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You'll Own</strong></h2><p style=\"min-height:1.5em\"><strong>Reliability &amp; Incident Response</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Respond quickly to automated alerts and customer-reported issues</p></li><li><p style=\"min-height:1.5em\">Triage, diagnose, and resolve production incidents with a bias toward permanent fixes over workarounds</p></li><li><p style=\"min-height:1.5em\">Build and maintain incident response playbooks and postmortem processes</p></li><li><p style=\"min-height:1.5em\">Coordinate cross-functionally with customer success managers and key account stakeholders to maintain customer trust in the event of an incident</p></li></ul><p style=\"min-height:1.5em\"><strong>Observability &amp; Prevention</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design and instrument telemetry, logging, and alerting across our serverless AWS stack</p></li><li><p style=\"min-height:1.5em\">Build dashboards and health metrics that surface issues before customers feel them</p></li><li><p style=\"min-height:1.5em\">Identify recurring failure patterns and drive systemic fixes into the codebase</p></li><li><p style=\"min-height:1.5em\">Reduce operational toil through automation</p></li></ul><p style=\"min-height:1.5em\"><strong>Product Stability</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Contribute directly to the codebase—improving resilience, reducing tech debt, and creating automation to ensure bugs are resolved quickly and with little human intervention</p></li><li><p style=\"min-height:1.5em\">Partner with engineers on new feature launches to assess reliability risks before they ship</p></li><li><p style=\"min-height:1.5em\">Make data-driven recommendations on where to invest in stability</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What We're Looking For</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">2+ years of software engineering experience, with meaningful time spent in reliability, platform, or production-facing roles</p></li><li><p style=\"min-height:1.5em\">Strong debugging instincts and comfort tracing failures across distributed systems using logs, traces, and metrics</p></li><li><p style=\"min-height:1.5em\">Hands-on experience with AWS (Lambda, SQS, RDS, CloudWatch or equivalent)</p></li><li><p style=\"min-height:1.5em\">Comfortable reading and writing Go, TypeScript, or similar backend languages</p></li><li><p style=\"min-height:1.5em\">Experience building or improving observability infrastructure (alerting, dashboards, telemetry)</p></li><li><p style=\"min-height:1.5em\">High ownership mentality: you close the loop, you write the postmortem, you ship the fix</p></li></ul><p style=\"min-height:1.5em\">Strong plus: experience in legaltech, fintech, healthtech, or other high-sensitivity, always-on environments.</p><p style=\"min-height:1.5em\"></p><h2><strong>Why This Role Matters</strong></h2><p style=\"min-height:1.5em\">Law firms and government agencies run on PointOne. Downtime isn't just an engineering inconvenience, it disrupts attorneys working on active matters, delays billing cycles, and erodes the trust institutions place in us to handle their most sensitive data.</p><p style=\"min-height:1.5em\">This role exists to minimize the probability of reliability issues—and when they occur, to make sure they never repeat.</p><p style=\"min-height:1.5em\">This is intense work in a startup that is doubling every three months. You will be expected to take ownership, bring structure to ambiguity, and play a key role in forming the company's engineering culture.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><em>The compensation for this position is determined by multiple factors, including prior experience and expertise. A competitive equity component will also be offered as part of the package. Benefits include comprehensive health, dental, and vision insurance, as well as meals in office, regular team events, and more!</em></p>","descriptionPlain":"ABOUT POINTONE\n\nPointOne builds infrastructure for the legal industry, powering timekeeping and billing systems used by law firms and government agencies. We’re a venture‑backed startup (Y Combinator, Bessemer, 8VC, General Catalyst) made up of software engineers (Jane Street, Google, Stanford, Princeton) and ex-attorneys. To keep up with inbound customer demand, we are quickly scaling our engineering team following a $16M Series A.\n\nWe process the most confidential data for institutions working on the most sensitive matters—and our customers depend on us being up, accurate, and fast, always. We're hiring a Product Reliability Engineer to own the health, stability, and observability of our systems end-to-end.\n\n\n\n\nTHE ROLE\n\nYou are the connective tissue between our customers and our product. You’re a product engineer focused on a key dimension of the user experience: reliability. When reliability is threatened, you'll work directly with customers to understand impact, stop the bleeding, create a robust fix, and then close the loop.\n\nHowever, this role isn't only reactive. The best PREs use front-line signals to make the whole system more resilient: better observability, fewer recurring failures, and proactive investments that get ahead of problems before customers feel them.\n\nThis is a hands-on, full-stack engineering role at the intersection of product, infrastructure, and customer impact.\n\n\n\n\nWHAT YOU'LL OWN\n\nReliability & Incident Response\n\n - Respond quickly to automated alerts and customer-reported issues\n\n - Triage, diagnose, and resolve production incidents with a bias toward permanent fixes over workarounds\n\n - Build and maintain incident response playbooks and postmortem processes\n\n - Coordinate cross-functionally with customer success managers and key account stakeholders to maintain customer trust in the event of an incident\n\nObservability & Prevention\n\n - Design and instrument telemetry, logging, and alerting across our serverless AWS stack\n\n - Build dashboards and health metrics that surface issues before customers feel them\n\n - Identify recurring failure patterns and drive systemic fixes into the codebase\n\n - Reduce operational toil through automation\n\nProduct Stability\n\n - Contribute directly to the codebase—improving resilience, reducing tech debt, and creating automation to ensure bugs are resolved quickly and with little human intervention\n\n - Partner with engineers on new feature launches to assess reliability risks before they ship\n\n - Make data-driven recommendations on where to invest in stability\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n - 2+ years of software engineering experience, with meaningful time spent in reliability, platform, or production-facing roles\n\n - Strong debugging instincts and comfort tracing failures across distributed systems using logs, traces, and metrics\n\n - Hands-on experience with AWS (Lambda, SQS, RDS, CloudWatch or equivalent)\n\n - Comfortable reading and writing Go, TypeScript, or similar backend languages\n\n - Experience building or improving observability infrastructure (alerting, dashboards, telemetry)\n\n - High ownership mentality: you close the loop, you write the postmortem, you ship the fix\n\nStrong plus: experience in legaltech, fintech, healthtech, or other high-sensitivity, always-on environments.\n\n\n\n\nWHY THIS ROLE MATTERS\n\nLaw firms and government agencies run on PointOne. Downtime isn't just an engineering inconvenience, it disrupts attorneys working on active matters, delays billing cycles, and erodes the trust institutions place in us to handle their most sensitive data.\n\nThis role exists to minimize the probability of reliability issues—and when they occur, to make sure they never repeat.\n\nThis is intense work in a startup that is doubling every three months. You will be expected to take ownership, bring structure to ambiguity, and play a key role in forming the company's engineering culture.\n\n\n\nThe compensation for this position is determined by multiple factors, including prior experience and expertise. A competitive equity component will also be offered as part of the package. Benefits include comprehensive health, dental, and vision insurance, as well as meals in office, regular team events, and more!"},{"id":"5668ecfb-7986-4b1a-9d6f-67b10b4d9c1d","title":"Sales Development Representative","department":"Sales","team":"Sales","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2026-10-10T17:20:19.924+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/pointone/5668ecfb-7986-4b1a-9d6f-67b10b4d9c1d","applyUrl":"https://jobs.ashbyhq.com/pointone/5668ecfb-7986-4b1a-9d6f-67b10b4d9c1d/application","descriptionHtml":"<p style=\"min-height:1.5em\">ABOUT POINTONE</p><p style=\"min-height:1.5em\">PointOne is the AI revenue platform for professional services.</p><p style=\"min-height:1.5em\">We’re a Tier 1 venture-backed startup (Y Combinator, Bessemer, 8VC, General Catalyst) that has raised over $20M and grown revenue over 17x over the past 12 months.</p><p style=\"min-height:1.5em\">WHO YOU ARE</p><p style=\"min-height:1.5em\">You’re an ambitious, curious, and driven professional looking to start or grow your career in software sales. You’re excited by technology, energized by connecting with people, and motivated by building something new from the ground up.</p><p style=\"min-height:1.5em\">You have:</p><p style=\"min-height:1.5em\">- 1-3 years of experience in sales or a customer-facing role at a venture-backed company or top-tier professional service firm,</p><p style=\"min-height:1.5em\">- A proactive, positive attitude—you’re not afraid to cold call good leads,</p><p style=\"min-height:1.5em\">- Strong communication skills,</p><p style=\"min-height:1.5em\">- A desire to progress within sales, whether it be becoming an account executive, driving GTM strategy, and/or entering sales leadership,</p><p style=\"min-height:1.5em\">- (Not necessary but great) Experience selling into professional services (legal, finance, consulting) or similarly complex verticals.</p><p style=\"min-height:1.5em\">You thrive in fast-moving environments and are eager to take ownership.</p><p style=\"min-height:1.5em\">WHY YOU SHOULD JOIN</p><p style=\"min-height:1.5em\">Growth: You’ll be on the front lines of our sales effort, learning how to identify, engage, and qualify new opportunities for PointOne. You’ll gain deep exposure to enterprise sales strategy and go-to-market strategy while owning revenue goals.</p><p style=\"min-height:1.5em\">Impact: Our whole company follows the work of the SDRs. You will be the spearhead in expanding our customer base and maintaing the breakneck speed of the company.</p><p style=\"min-height:1.5em\">Support: Our team values openness, high feedback, and continuous learning. You’ll be receiving direct feedback from the founders and sales leaders—you'll grow more in a month here than a year elsewhere.</p><p style=\"min-height:1.5em\">WHAT YOU’LL DO</p><p style=\"min-height:1.5em\">- Research and identify target law firm accounts,</p><p style=\"min-height:1.5em\">- Reach out to prospective customers through email, LinkedIn, and phone campaigns to generate qualified meetings,</p><p style=\"min-height:1.5em\">- Educate prospects on how PointOne can drive revenue and law firm modernization,</p><p style=\"min-height:1.5em\">- Represent PointOne at conferences,</p><p style=\"min-height:1.5em\">- Collaborate closely with the sales team to refine messaging and outreach strategies.</p><p style=\"min-height:1.5em\">This is intense early-stage startup work; the person we hire is expected to step up as an owner, bring structure to ambiguity, and play a key role in forming the company’s vision and culture.</p><p style=\"min-height:1.5em\">The compensation for this position is determined by multiple factors, including prior experience and expertise. Total OTE for this role is expected to be between $110-130K. A competitive equity component will also be offered as part of the package.</p><p style=\"min-height:1.5em\">Benefits include comprehensive health, dental, and vision insurance, meals in office, regular team events, a personal wellness fund, a personal learning fund, and more!</p>","descriptionPlain":"ABOUT POINTONE\n\nPointOne is the AI revenue platform for professional services.\n\nWe’re a Tier 1 venture-backed startup (Y Combinator, Bessemer, 8VC, General Catalyst) that has raised over $20M and grown revenue over 17x over the past 12 months.\n\nWHO YOU ARE\n\nYou’re an ambitious, curious, and driven professional looking to start or grow your career in software sales. You’re excited by technology, energized by connecting with people, and motivated by building something new from the ground up.\n\nYou have:\n\n- 1-3 years of experience in sales or a customer-facing role at a venture-backed company or top-tier professional service firm,\n\n- A proactive, positive attitude—you’re not afraid to cold call good leads,\n\n- Strong communication skills,\n\n- A desire to progress within sales, whether it be becoming an account executive, driving GTM strategy, and/or entering sales leadership,\n\n- (Not necessary but great) Experience selling into professional services (legal, finance, consulting) or similarly complex verticals.\n\nYou thrive in fast-moving environments and are eager to take ownership.\n\nWHY YOU SHOULD JOIN\n\nGrowth: You’ll be on the front lines of our sales effort, learning how to identify, engage, and qualify new opportunities for PointOne. You’ll gain deep exposure to enterprise sales strategy and go-to-market strategy while owning revenue goals.\n\nImpact: Our whole company follows the work of the SDRs. You will be the spearhead in expanding our customer base and maintaing the breakneck speed of the company.\n\nSupport: Our team values openness, high feedback, and continuous learning. You’ll be receiving direct feedback from the founders and sales leaders—you'll grow more in a month here than a year elsewhere.\n\nWHAT YOU’LL DO\n\n- Research and identify target law firm accounts,\n\n- Reach out to prospective customers through email, LinkedIn, and phone campaigns to generate qualified meetings,\n\n- Educate prospects on how PointOne can drive revenue and law firm modernization,\n\n- Represent PointOne at conferences,\n\n- Collaborate closely with the sales team to refine messaging and outreach strategies.\n\nThis is intense early-stage startup work; the person we hire is expected to step up as an owner, bring structure to ambiguity, and play a key role in forming the company’s vision and culture.\n\nThe compensation for this position is determined by multiple factors, including prior experience and expertise. Total OTE for this role is expected to be between $110-130K. A competitive equity component will also be offered as part of the package.\n\nBenefits include comprehensive health, dental, and vision insurance, meals in office, regular team events, a personal wellness fund, a personal learning fund, and more!"},{"id":"614c233e-0fcc-4d1f-a21b-7dc891abbcee","title":"Recruiter","department":"Operations","team":"Operations","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2026-07-14T12:26:39.903+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/pointone/614c233e-0fcc-4d1f-a21b-7dc891abbcee","applyUrl":"https://jobs.ashbyhq.com/pointone/614c233e-0fcc-4d1f-a21b-7dc891abbcee/application","descriptionHtml":"<h2>ABOUT POINTONE</h2><p style=\"min-height:1.5em\">PointOne is reinventing how law firms operate. We build infrastructure for the legal industry, powering timekeeping and billing systems used by law firms and government agencies. Our AI-powered timekeeper helps attorneys capture billable time automatically and provides rich insights that transform how legal work is managed. We're a venture-backed startup (Y Combinator, Bessemer, 8VC, General Catalyst) made up of software engineers (Jane Street, Google, Stanford, Princeton) and ex-attorneys. To keep up with inbound customer demand, we're quickly scaling the team following a $16M Series A.</p><h2>WHO YOU ARE</h2><p style=\"min-height:1.5em\">You have:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3-6 years of full-cycle recruiting experience, ideally at a high-growth startup or a top agency</p></li><li><p style=\"min-height:1.5em\">A track record closing hard technical and go-to-market roles in competitive markets</p></li><li><p style=\"min-height:1.5em\">Comfort owning the entire funnel, from first outreach through offer negotiation</p></li><li><p style=\"min-height:1.5em\">A high degree of ownership and the ability to operate autonomously</p></li><li><p style=\"min-height:1.5em\">Strong written communication and a builder's instinct for creating process where none exists</p></li></ul><h2>WHY YOU SHOULD JOIN</h2><p style=\"min-height:1.5em\">Growth: As one of our first in-house recruiters, you will build the hiring engine that determines how fast we scale. You will shape process, tooling, and employer brand from the ground up.</p><p style=\"min-height:1.5em\">Impact: Every hire you make moves the company forward. You will partner directly with the founders and hiring managers on the roles that matter most.</p><p style=\"min-height:1.5em\">Equity: We want to bet on ourselves and our employees. We offer a competitive equity component with any compensation package.</p><h2>WHAT YOU'LL DO</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own full-cycle recruiting across engineering, go-to-market, and operations roles.</p></li><li><p style=\"min-height:1.5em\">Partner with founders and hiring managers to define what great looks like for each role, then build the interview plan to find it.</p></li><li><p style=\"min-height:1.5em\">Source and engage passive candidates, then guide them through a fast, high-signal process.</p></li><li><p style=\"min-height:1.5em\">Run offer conversations and close candidates against strong competition.</p></li><li><p style=\"min-height:1.5em\">Build the systems, from pipeline reporting to interviewer training, that let our hiring keep pace with the business.</p></li></ul><p style=\"min-height:1.5em\">The compensation for this position is determined by multiple factors, including prior experience and expertise. A competitive equity component will also be offered as part of the package. Benefits include comprehensive health, dental, and vision insurance, as well as meals in office, regular team events, and more!</p>","descriptionPlain":"ABOUT POINTONE\n\nPointOne is reinventing how law firms operate. We build infrastructure for the legal industry, powering timekeeping and billing systems used by law firms and government agencies. Our AI-powered timekeeper helps attorneys capture billable time automatically and provides rich insights that transform how legal work is managed. We're a venture-backed startup (Y Combinator, Bessemer, 8VC, General Catalyst) made up of software engineers (Jane Street, Google, Stanford, Princeton) and ex-attorneys. To keep up with inbound customer demand, we're quickly scaling the team following a $16M Series A.\n\n\nWHO YOU ARE\n\nYou have:\n\n - 3-6 years of full-cycle recruiting experience, ideally at a high-growth startup or a top agency\n\n - A track record closing hard technical and go-to-market roles in competitive markets\n\n - Comfort owning the entire funnel, from first outreach through offer negotiation\n\n - A high degree of ownership and the ability to operate autonomously\n\n - Strong written communication and a builder's instinct for creating process where none exists\n\n\nWHY YOU SHOULD JOIN\n\nGrowth: As one of our first in-house recruiters, you will build the hiring engine that determines how fast we scale. You will shape process, tooling, and employer brand from the ground up.\n\nImpact: Every hire you make moves the company forward. You will partner directly with the founders and hiring managers on the roles that matter most.\n\nEquity: We want to bet on ourselves and our employees. We offer a competitive equity component with any compensation package.\n\n\nWHAT YOU'LL DO\n\n - Own full-cycle recruiting across engineering, go-to-market, and operations roles.\n\n - Partner with founders and hiring managers to define what great looks like for each role, then build the interview plan to find it.\n\n - Source and engage passive candidates, then guide them through a fast, high-signal process.\n\n - Run offer conversations and close candidates against strong competition.\n\n - Build the systems, from pipeline reporting to interviewer training, that let our hiring keep pace with the business.\n\nThe compensation for this position is determined by multiple factors, including prior experience and expertise. A competitive equity component will also be offered as part of the package. Benefits include comprehensive health, dental, and vision insurance, as well as meals in office, regular team events, and more!"},{"id":"2a996f24-084d-47d3-81aa-576e56f07012","title":"Talent Sourcer","department":"Operations","team":"Operations","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2026-07-13T00:06:22.187+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/pointone/2a996f24-084d-47d3-81aa-576e56f07012","applyUrl":"https://jobs.ashbyhq.com/pointone/2a996f24-084d-47d3-81aa-576e56f07012/application","descriptionHtml":"<h2>ABOUT POINTONE</h2><p style=\"min-height:1.5em\">PointOne is reinventing how law firms operate. We build infrastructure for the legal industry, powering timekeeping and billing systems used by law firms and government agencies. Our AI-powered timekeeper helps attorneys capture billable time automatically and provides rich insights that transform how legal work is managed. We're a venture-backed startup (Y Combinator, Bessemer, 8VC, General Catalyst) made up of software engineers (Jane Street, Google, Stanford, Princeton) and ex-attorneys. To keep up with inbound customer demand, we're quickly scaling the team following a $16M Series A.</p><p style=\"min-height:1.5em\"></p><h2>WHO YOU ARE</h2><p style=\"min-height:1.5em\">You have:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">A degree from a top university</p></li><li><p style=\"min-height:1.5em\">0-2 years of professional experience, with no prior sourcing background required</p></li><li><p style=\"min-height:1.5em\">A competitive, high-energy approach and resilience in a high-volume role</p></li><li><p style=\"min-height:1.5em\">Sharp written communication and a talent for getting busy people to reply</p></li><li><p style=\"min-height:1.5em\">A high degree of ownership and the ability to operate autonomously</p></li></ul><p style=\"min-height:1.5em\">A background as a BDR or SDR is a strong fit, though it is not necessary.</p><p style=\"min-height:1.5em\"></p><h2>WHY YOU SHOULD JOIN</h2><p style=\"min-height:1.5em\">Growth: As an early member of the Talent team, you will learn to find and engage top candidates and build outreach playbooks from scratch. Strong sourcers here have a natural path into full-cycle recruiting, the same way a great BDR grows into an AE.</p><p style=\"min-height:1.5em\">Impact: Your pipelines feed every team in the company. The people you surface become the engineers, sellers, and operators who build PointOne.</p><p style=\"min-height:1.5em\">Equity: We want to bet on ourselves and our employees. We offer a competitive equity component with any compensation package.</p><p style=\"min-height:1.5em\"></p><h2>WHAT YOU'LL DO</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build targeted pipelines of engineering and go-to-market candidates through outbound sourcing.</p></li><li><p style=\"min-height:1.5em\">Write outreach that earns responses from busy, in-demand people.</p></li><li><p style=\"min-height:1.5em\">Partner with recruiters and hiring managers to calibrate on profiles and refine search strategy.</p></li><li><p style=\"min-height:1.5em\">Track pipeline health and conversion, then feed what you learn back into how we target.</p></li><li><p style=\"min-height:1.5em\">Give every candidate a fast, thoughtful first impression of PointOne.</p></li></ul><p style=\"min-height:1.5em\">The compensation for this position is determined by multiple factors, including prior experience and expertise. A competitive equity component will also be offered as part of the package. Benefits include comprehensive health, dental, and vision insurance, as well as meals in office, regular team events, and more!</p>","descriptionPlain":"ABOUT POINTONE\n\nPointOne is reinventing how law firms operate. We build infrastructure for the legal industry, powering timekeeping and billing systems used by law firms and government agencies. Our AI-powered timekeeper helps attorneys capture billable time automatically and provides rich insights that transform how legal work is managed. We're a venture-backed startup (Y Combinator, Bessemer, 8VC, General Catalyst) made up of software engineers (Jane Street, Google, Stanford, Princeton) and ex-attorneys. To keep up with inbound customer demand, we're quickly scaling the team following a $16M Series A.\n\n\n\n\nWHO YOU ARE\n\nYou have:\n\n - A degree from a top university\n\n - 0-2 years of professional experience, with no prior sourcing background required\n\n - A competitive, high-energy approach and resilience in a high-volume role\n\n - Sharp written communication and a talent for getting busy people to reply\n\n - A high degree of ownership and the ability to operate autonomously\n\nA background as a BDR or SDR is a strong fit, though it is not necessary.\n\n\n\n\nWHY YOU SHOULD JOIN\n\nGrowth: As an early member of the Talent team, you will learn to find and engage top candidates and build outreach playbooks from scratch. Strong sourcers here have a natural path into full-cycle recruiting, the same way a great BDR grows into an AE.\n\nImpact: Your pipelines feed every team in the company. The people you surface become the engineers, sellers, and operators who build PointOne.\n\nEquity: We want to bet on ourselves and our employees. We offer a competitive equity component with any compensation package.\n\n\n\n\nWHAT YOU'LL DO\n\n - Build targeted pipelines of engineering and go-to-market candidates through outbound sourcing.\n\n - Write outreach that earns responses from busy, in-demand people.\n\n - Partner with recruiters and hiring managers to calibrate on profiles and refine search strategy.\n\n - Track pipeline health and conversion, then feed what you learn back into how we target.\n\n - Give every candidate a fast, thoughtful first impression of PointOne.\n\nThe compensation for this position is determined by multiple factors, including prior experience and expertise. A competitive equity component will also be offered as part of the package. Benefits include comprehensive health, dental, and vision insurance, as well as meals in office, regular team events, and more!"},{"id":"b827e2f2-23d7-4b47-b18f-9df8e36d7ff0","title":"Accounting Lead","department":"Operations","team":"Operations","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2026-08-11T12:30:41.489+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/pointone/b827e2f2-23d7-4b47-b18f-9df8e36d7ff0","applyUrl":"https://jobs.ashbyhq.com/pointone/b827e2f2-23d7-4b47-b18f-9df8e36d7ff0/application","descriptionHtml":"<h2><strong>About PointOne</strong></h2><p style=\"min-height:1.5em\">PointOne is reinventing how law firms operate.</p><p style=\"min-height:1.5em\">Our AI-powered timekeeper helps attorneys capture billable time automatically and provides rich insights that transform how legal work is managed. We’re a venture-backed startup (Y Combinator, Bessemer, 8VC, General Catalyst) made up of engineers (Google, Applied Intuition, Stanford) and ex-attorneys. Following an excellent seed round and rapid customer adoption, we’re expanding our customer success team to keep up with demand.<br /></p><h2><strong>About the Role</strong></h2><p style=\"min-height:1.5em\">This is the first dedicated accounting hire. You will own the monthly close and build the AR and AP functions from the ground up, not inherit them. The finance stack is modern and largely automated, and the expectation is that you keep it that way: when something breaks, you fix the process rather than adding a manual reconciliation.</p><p style=\"min-height:1.5em\">The scope is real and the leverage is high. Within one quarter you should be the person who knows the books better than anyone else in the company.<br /></p><h2>What You'll Own</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">The Close: Every journal entry, every balance sheet reconciliation, the checklist, the workpapers. You set the calendar and you hit it. Then you make it shorter.</p></li><li><p style=\"min-height:1.5em\">AR: Invoicing, collections cadence, dunning, aging, credit notes, reserve, disputes.</p></li><li><p style=\"min-height:1.5em\">AP: Vendor onboarding and W-9s, approval thresholds, payment runs, expense policy, 1099s.</p></li><li><p style=\"min-height:1.5em\">Cash: The 13 week rolling forecast. Weekly actual versus forecast with written commentary on the misses. Bank recs across every operating account.</p></li><li><p style=\"min-height:1.5em\">Documentation: Writing out processes as you build them out so we are always ahead of any future diligence or audit. </p></li></ul><h2>Who You Are</h2><p style=\"min-height:1.5em\">You have 4+ years in accounting either in Big 4 audit on technology clients, or in-house at a SaaS company that was growing fast to see and repair things that break in real time. </p><p style=\"min-height:1.5em\">You should be able to close a month, defend every number in it, and reconcile a billing system to a GL without flinching.</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Advanced knowledge of Excel and Sheets</p></li><li><p style=\"min-height:1.5em\">CPA is a plus</p></li><li><p style=\"min-height:1.5em\">SQL is a plus, or the appetite to pick it up by month three, because most of our reporting lives in Postgres.</p></li><li><p style=\"min-height:1.5em\">You like to move EXTREMELY fast and build systems that drive the decision making behind growth. </p></li></ul><h2>Being straight with you</h2><p style=\"min-height:1.5em\">Nobody is handing you a finished checklist here. This is your role to own and build from end to end. </p><p style=\"min-height:1.5em\">If you're not someone who likes rolling up their sleeves and taking extreme ownership then <strong>this role is NOT for you</strong>. </p><p style=\"min-height:1.5em\">If you want to build something great that you can call your own, Apply ASAP! Looking forward to chatting.</p>","descriptionPlain":"ABOUT POINTONE\n\nPointOne is reinventing how law firms operate.\n\nOur AI-powered timekeeper helps attorneys capture billable time automatically and provides rich insights that transform how legal work is managed. We’re a venture-backed startup (Y Combinator, Bessemer, 8VC, General Catalyst) made up of engineers (Google, Applied Intuition, Stanford) and ex-attorneys. Following an excellent seed round and rapid customer adoption, we’re expanding our customer success team to keep up with demand.\n\n\n\nABOUT THE ROLE\n\nThis is the first dedicated accounting hire. You will own the monthly close and build the AR and AP functions from the ground up, not inherit them. The finance stack is modern and largely automated, and the expectation is that you keep it that way: when something breaks, you fix the process rather than adding a manual reconciliation.\n\nThe scope is real and the leverage is high. Within one quarter you should be the person who knows the books better than anyone else in the company.\n\n\n\nWHAT YOU'LL OWN\n\n - The Close: Every journal entry, every balance sheet reconciliation, the checklist, the workpapers. You set the calendar and you hit it. Then you make it shorter.\n\n - AR: Invoicing, collections cadence, dunning, aging, credit notes, reserve, disputes.\n\n - AP: Vendor onboarding and W-9s, approval thresholds, payment runs, expense policy, 1099s.\n\n - Cash: The 13 week rolling forecast. Weekly actual versus forecast with written commentary on the misses. Bank recs across every operating account.\n\n - Documentation: Writing out processes as you build them out so we are always ahead of any future diligence or audit. \n\n\nWHO YOU ARE\n\nYou have 4+ years in accounting either in Big 4 audit on technology clients, or in-house at a SaaS company that was growing fast to see and repair things that break in real time. \n\nYou should be able to close a month, defend every number in it, and reconcile a billing system to a GL without flinching.\n\n - Advanced knowledge of Excel and Sheets\n\n - CPA is a plus\n\n - SQL is a plus, or the appetite to pick it up by month three, because most of our reporting lives in Postgres.\n\n - You like to move EXTREMELY fast and build systems that drive the decision making behind growth. \n\n\nBEING STRAIGHT WITH YOU\n\nNobody is handing you a finished checklist here. This is your role to own and build from end to end. \n\nIf you're not someone who likes rolling up their sleeves and taking extreme ownership then this role is NOT for you. \n\nIf you want to build something great that you can call your own, Apply ASAP! Looking forward to chatting."},{"id":"60bfbcb7-1ccc-4103-aa19-ed47082266c5","title":"Marketing Manager","department":"GTM","team":"GTM","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2026-09-30T06:15:08.876+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/pointone/60bfbcb7-1ccc-4103-aa19-ed47082266c5","applyUrl":"https://jobs.ashbyhq.com/pointone/60bfbcb7-1ccc-4103-aa19-ed47082266c5/application","descriptionHtml":"<h2><strong>About PointOne</strong></h2><p style=\"min-height:1.5em\">PointOne is the time data layer for modern law firms. Our platform automates time entry from beginning to end while giving firm leaders structured data to improve billing, pricing, staffing and performance.</p><p style=\"min-height:1.5em\">We are looking for a hands-on Marketing Manager to lead our events, marketing newsletter, product launches and presence across software and integration marketplaces.</p><p style=\"min-height:1.5em\"></p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">You will own several of PointOne’s most important marketing programs from planning through execution and measurement. This is an individual-contributor role for someone who combines strong project management with excellent marketing judgment and is comfortable coordinating across Growth, Product, Sales, Customer Success and external partners.</p><p style=\"min-height:1.5em\">You should be able to bring structure to multiple workstreams, keep projects moving and connect marketing activity to measurable commercial outcomes.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You Will Own</strong></h2><h3><strong>Events and Field Marketing</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build and manage PointOne’s event calendar and budget across conferences, dinners, webinars and partner programs.</p></li><li><p style=\"min-height:1.5em\">Evaluate opportunities based on target-account concentration, partnership value and expected pipeline.</p></li><li><p style=\"min-height:1.5em\">Own event planning, sponsorship deliverables, invitations, logistics and onsite execution.</p></li><li><p style=\"min-height:1.5em\">Coordinate pre-event outreach and post-event follow-up with Sales and Partnerships.</p></li><li><p style=\"min-height:1.5em\">Measure meetings, target accounts engaged, opportunities and influenced pipeline.</p></li></ul><h3><strong>Marketing Newsletter</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own the newsletter calendar, production process, distribution and performance in collaboration with the customer success team.</p></li><li><p style=\"min-height:1.5em\">Partner with our content lead, who owns editorial content, SEO and customer stories.</p></li><li><p style=\"min-height:1.5em\">The newsletter should cover our product news, customer stories, partnerships, events and industry insights into a cohesive publication.</p></li><li><p style=\"min-height:1.5em\">Grow and segment the subscriber base and test formats, subject lines and calls to action.</p></li><li><p style=\"min-height:1.5em\">Measure engagement, registrations, replies and pipeline generated or influenced.</p></li></ul><h3><strong>Product Launches</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build and manage go-to-market plans for new products, features and integrations.</p></li><li><p style=\"min-height:1.5em\">Coordinate launch timelines across Product, Growth, Sales, Customer Success and Partnerships.</p></li><li><p style=\"min-height:1.5em\">Translate technical capabilities into clear customer value and launch messaging.</p></li><li><p style=\"min-height:1.5em\">Ensure each launch has the necessary website, email, social, sales and partner assets.</p></li><li><p style=\"min-height:1.5em\">Create repeatable launch playbooks and report on adoption, engagement and commercial impact.</p></li></ul><h3><strong>Product Marketplaces</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own PointOne’s presence across software review platforms, product directories, integration marketplaces and relevant AI ecosystems.</p></li><li><p style=\"min-height:1.5em\">Keep company profiles, product descriptions, integrations, screenshots and supporting materials accurate and compelling.</p></li><li><p style=\"min-height:1.5em\">Build programs to generate high-quality customer reviews.</p></li><li><p style=\"min-height:1.5em\">Identify opportunities for improved rankings, badges, awards and marketplace visibility.</p></li><li><p style=\"min-height:1.5em\">Track marketplace traffic, leads, reviews and conversion performance.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What We Are Looking For</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Four to seven years of experience in B2B SaaS marketing, ideally across field marketing, product marketing or integrated campaigns.</p></li><li><p style=\"min-height:1.5em\">Experience managing events and cross-functional product launches from beginning to end.</p></li><li><p style=\"min-height:1.5em\">Strong writing and editing skills, with the ability to make technical products easy to understand.</p></li><li><p style=\"min-height:1.5em\">Exceptional project management and attention to detail.</p></li><li><p style=\"min-height:1.5em\">A business mindset and customer obsession.</p></li><li><p style=\"min-height:1.5em\">Experience with CRM, email marketing and analytics tools; HubSpot experience is a plus.</p></li><li><p style=\"min-height:1.5em\">Familiarity with G2, Gartner Digital Markets, TrustRadius or product and integration marketplaces is a plus.</p></li><li><p style=\"min-height:1.5em\">Comfort operating in a fast-moving environment with a high degree of ownership.</p></li></ul><p style=\"min-height:1.5em\">Experience in legal technology is not required, but an interest in AI, enterprise software and the business of law is important.</p><p style=\"min-height:1.5em\"></p><h2><strong>What Success Looks Like</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">PointOne has a focused event strategy tied to target accounts and pipeline.</p></li><li><p style=\"min-height:1.5em\">The newsletter runs on a consistent cadence and develops into a meaningful owned channel.</p></li><li><p style=\"min-height:1.5em\">Product and integration launches are coordinated, timely and supported across every customer-facing channel.</p></li><li><p style=\"min-height:1.5em\">PointOne’s marketplace presence is accurate, differentiated and generating reviews, visibility and qualified demand.</p></li><li><p style=\"min-height:1.5em\">Marketing programs are executed reliably without requiring the Growth lead to manage every operational detail.</p></li></ul>","descriptionPlain":"ABOUT POINTONE\n\nPointOne is the time data layer for modern law firms. Our platform automates time entry from beginning to end while giving firm leaders structured data to improve billing, pricing, staffing and performance.\n\nWe are looking for a hands-on Marketing Manager to lead our events, marketing newsletter, product launches and presence across software and integration marketplaces.\n\n\n\n\nTHE ROLE\n\nYou will own several of PointOne’s most important marketing programs from planning through execution and measurement. This is an individual-contributor role for someone who combines strong project management with excellent marketing judgment and is comfortable coordinating across Growth, Product, Sales, Customer Success and external partners.\n\nYou should be able to bring structure to multiple workstreams, keep projects moving and connect marketing activity to measurable commercial outcomes.\n\n\n\n\nWHAT YOU WILL OWN\n\n\nEVENTS AND FIELD MARKETING\n\n - Build and manage PointOne’s event calendar and budget across conferences, dinners, webinars and partner programs.\n\n - Evaluate opportunities based on target-account concentration, partnership value and expected pipeline.\n\n - Own event planning, sponsorship deliverables, invitations, logistics and onsite execution.\n\n - Coordinate pre-event outreach and post-event follow-up with Sales and Partnerships.\n\n - Measure meetings, target accounts engaged, opportunities and influenced pipeline.\n\n\nMARKETING NEWSLETTER\n\n - Own the newsletter calendar, production process, distribution and performance in collaboration with the customer success team.\n\n - Partner with our content lead, who owns editorial content, SEO and customer stories.\n\n - The newsletter should cover our product news, customer stories, partnerships, events and industry insights into a cohesive publication.\n\n - Grow and segment the subscriber base and test formats, subject lines and calls to action.\n\n - Measure engagement, registrations, replies and pipeline generated or influenced.\n\n\nPRODUCT LAUNCHES\n\n - Build and manage go-to-market plans for new products, features and integrations.\n\n - Coordinate launch timelines across Product, Growth, Sales, Customer Success and Partnerships.\n\n - Translate technical capabilities into clear customer value and launch messaging.\n\n - Ensure each launch has the necessary website, email, social, sales and partner assets.\n\n - Create repeatable launch playbooks and report on adoption, engagement and commercial impact.\n\n\nPRODUCT MARKETPLACES\n\n - Own PointOne’s presence across software review platforms, product directories, integration marketplaces and relevant AI ecosystems.\n\n - Keep company profiles, product descriptions, integrations, screenshots and supporting materials accurate and compelling.\n\n - Build programs to generate high-quality customer reviews.\n\n - Identify opportunities for improved rankings, badges, awards and marketplace visibility.\n\n - Track marketplace traffic, leads, reviews and conversion performance.\n\n\n\n\nWHAT WE ARE LOOKING FOR\n\n - Four to seven years of experience in B2B SaaS marketing, ideally across field marketing, product marketing or integrated campaigns.\n\n - Experience managing events and cross-functional product launches from beginning to end.\n\n - Strong writing and editing skills, with the ability to make technical products easy to understand.\n\n - Exceptional project management and attention to detail.\n\n - A business mindset and customer obsession.\n\n - Experience with CRM, email marketing and analytics tools; HubSpot experience is a plus.\n\n - Familiarity with G2, Gartner Digital Markets, TrustRadius or product and integration marketplaces is a plus.\n\n - Comfort operating in a fast-moving environment with a high degree of ownership.\n\nExperience in legal technology is not required, but an interest in AI, enterprise software and the business of law is important.\n\n\n\n\nWHAT SUCCESS LOOKS LIKE\n\n - PointOne has a focused event strategy tied to target accounts and pipeline.\n\n - The newsletter runs on a consistent cadence and develops into a meaningful owned channel.\n\n - Product and integration launches are coordinated, timely and supported across every customer-facing channel.\n\n - PointOne’s marketplace presence is accurate, differentiated and generating reviews, visibility and qualified demand.\n\n - Marketing programs are executed reliably without requiring the Growth lead to manage every operational detail."},{"id":"5d4ba03a-0078-47ed-a081-15c63e67a8a7","title":"Brand Designer","department":"GTM","team":"GTM","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2026-09-30T13:25:09.843+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/pointone/5d4ba03a-0078-47ed-a081-15c63e67a8a7","applyUrl":"https://jobs.ashbyhq.com/pointone/5d4ba03a-0078-47ed-a081-15c63e67a8a7/application","descriptionHtml":"<p style=\"min-height:1.5em\">PointOne is looking for a multidisciplinary brand designer to define how we show up and build the creative engine behind our growth. This is a hands-on role for someone who can move from concept to finished work: evolve our identity, design campaigns, create and edit video, and direct agencies and production partners.</p><p style=\"min-height:1.5em\"></p><h2><strong>About PointOne</strong></h2><p style=\"min-height:1.5em\">PointOne helps law firms capture their work and turn it into accurate, compliant time entries and better business insight. Our platform combines automated time capture, billing rules, pre-bill review and analytics. We are building a category-defining company in legal AI, and our brand must make complex ideas clear, credible and memorable.</p><p style=\"min-height:1.5em\"></p><h2><strong>The role</strong></h2><p style=\"min-height:1.5em\">You will own PointOne’s visual expression across every major touchpoint, from a 15-second social video to a product launch, website page, event environment, customer film, or sales presentation.</p><p style=\"min-height:1.5em\">You will be both a maker and an art director, working closely with Growth, leadership, Product, Sales, and Customer Success. This is a hands-on brand, content and campaigns role, not a pure management or product design position.</p><p style=\"min-height:1.5em\"></p><h2><strong>What you will own</strong></h2><p style=\"min-height:1.5em\"><strong>Build and evolve the PointOne brand</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Evolve our visual identity and translate it into a practical brand system that can grow with the company.</p></li><li><p style=\"min-height:1.5em\">Own and maintain the brand kit, including typography, color, layout, illustration, photography, motion and video principles.</p></li><li><p style=\"min-height:1.5em\">Create reusable templates and asset libraries that help the team move quickly while keeping every touchpoint unmistakably PointOne.</p></li></ul><p style=\"min-height:1.5em\"><strong>Create content and campaigns</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Turn business priorities, product launches, customer stories and industry insights into strong creative concepts.</p></li><li><p style=\"min-height:1.5em\">Design and deliver assets across social, web, email, paid media, reports, case studies, presentations, sales collateral, events, partnerships and out-of-home campaigns.</p></li><li><p style=\"min-height:1.5em\">Build a repeatable video engine, including short-form social content, product storytelling, customer interviews, event coverage and campaign films.</p></li><li><p style=\"min-height:1.5em\">Storyboard, edit and animate content yourself when appropriate, and adapt larger productions into channel-specific assets that extend their value.</p></li></ul><p style=\"min-height:1.5em\"><strong>Lead creative production</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Plan and art-direct photo and video shoots, including briefs, references, storyboards and stakeholder alignment.</p></li><li><p style=\"min-height:1.5em\">Select and manage agencies, production companies, photographers, editors, animators and freelance designers.</p></li><li><p style=\"min-height:1.5em\">Own timelines, budgets, feedback and quality control across external productions.</p></li></ul><p style=\"min-height:1.5em\"><strong>Operate as a creative partner</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Partner with Growth to translate strategy into a focused, high-impact creative roadmap.</p></li><li><p style=\"min-height:1.5em\">Work directly with executives, customers and subject-matter experts to find the human story inside complex ideas.</p></li><li><p style=\"min-height:1.5em\">Prioritize competing requests, communicate tradeoffs and use campaign performance to improve the work without sacrificing craft or brand distinctiveness.</p></li></ul><h3><strong>What we are looking for</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">At least three to five years of experience in multidisciplinary brand design, ideally in-house at a high-growth technology company or at an agency serving ambitious brands.</p></li><li><p style=\"min-height:1.5em\">An exceptional portfolio spanning brand systems and finished campaigns, with meaningful strength in motion or video.</p></li><li><p style=\"min-height:1.5em\">Strong art direction, typography, layout and editorial design skills, plus the ability to develop an original concept and execute it hands-on.</p></li><li><p style=\"min-height:1.5em\">Advanced proficiency in Figma and Adobe Creative Cloud, including video-editing and motion-design tools such as Premiere Pro and After Effects.</p></li><li><p style=\"min-height:1.5em\">Experience planning shoots and managing agencies, freelancers or production partners.</p></li><li><p style=\"min-height:1.5em\">Excellent project management and communication skills, including the confidence to present creative thinking and incorporate feedback without losing the idea.</p></li><li><p style=\"min-height:1.5em\">Comfort working at startup speed and moving between high-level creative direction and detailed production work.</p></li><li><p style=\"min-height:1.5em\">Curiosity about AI-enabled creative tools and the judgment to use them thoughtfully rather than generically.</p></li></ul><p style=\"min-height:1.5em\">You do not need experience in legal technology. You do need to be excited by the challenge of making a complex, traditionally conservative industry feel modern, human and culturally relevant.</p><p style=\"min-height:1.5em\"></p><h3><strong>Nice to have</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience in B2B SaaS, enterprise technology, fintech, professional services or another trust-driven category.</p></li><li><p style=\"min-height:1.5em\">Additional strength in illustration, photography, 3D, web design or lightweight web production.</p></li><li><p style=\"min-height:1.5em\">Experience building creative operations or performance creative for a growing team.</p></li></ul><h3><strong>What success looks like</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">PointOne has a clear, distinctive visual system that is consistently applied across the company.</p></li><li><p style=\"min-height:1.5em\">We publish high-quality, multi-format content on a reliable cadence, with video as a core capability rather than an occasional production.</p></li><li><p style=\"min-height:1.5em\">Campaigns, customer stories and launches move from idea to market faster, with stronger creative quality and less ad hoc coordination.</p></li><li><p style=\"min-height:1.5em\">Our brand earns attention in a crowded AI market while maintaining the clarity and credibility required to sell to leading law firms, and external partners operate as an effective extension of the team.</p></li></ul><h3><strong>How to apply</strong></h3><p style=\"min-height:1.5em\">Please send your resume and portfolio, including two or three projects that explain the problem, your role, the thinking and the result. We would especially like to see one multi-channel brand system and one motion, video or larger production project.</p>","descriptionPlain":"PointOne is looking for a multidisciplinary brand designer to define how we show up and build the creative engine behind our growth. This is a hands-on role for someone who can move from concept to finished work: evolve our identity, design campaigns, create and edit video, and direct agencies and production partners.\n\n\n\n\nABOUT POINTONE\n\nPointOne helps law firms capture their work and turn it into accurate, compliant time entries and better business insight. Our platform combines automated time capture, billing rules, pre-bill review and analytics. We are building a category-defining company in legal AI, and our brand must make complex ideas clear, credible and memorable.\n\n\n\n\nTHE ROLE\n\nYou will own PointOne’s visual expression across every major touchpoint, from a 15-second social video to a product launch, website page, event environment, customer film, or sales presentation.\n\nYou will be both a maker and an art director, working closely with Growth, leadership, Product, Sales, and Customer Success. This is a hands-on brand, content and campaigns role, not a pure management or product design position.\n\n\n\n\nWHAT YOU WILL OWN\n\nBuild and evolve the PointOne brand\n\n - Evolve our visual identity and translate it into a practical brand system that can grow with the company.\n\n - Own and maintain the brand kit, including typography, color, layout, illustration, photography, motion and video principles.\n\n - Create reusable templates and asset libraries that help the team move quickly while keeping every touchpoint unmistakably PointOne.\n\nCreate content and campaigns\n\n - Turn business priorities, product launches, customer stories and industry insights into strong creative concepts.\n\n - Design and deliver assets across social, web, email, paid media, reports, case studies, presentations, sales collateral, events, partnerships and out-of-home campaigns.\n\n - Build a repeatable video engine, including short-form social content, product storytelling, customer interviews, event coverage and campaign films.\n\n - Storyboard, edit and animate content yourself when appropriate, and adapt larger productions into channel-specific assets that extend their value.\n\nLead creative production\n\n - Plan and art-direct photo and video shoots, including briefs, references, storyboards and stakeholder alignment.\n\n - Select and manage agencies, production companies, photographers, editors, animators and freelance designers.\n\n - Own timelines, budgets, feedback and quality control across external productions.\n\nOperate as a creative partner\n\n - Partner with Growth to translate strategy into a focused, high-impact creative roadmap.\n\n - Work directly with executives, customers and subject-matter experts to find the human story inside complex ideas.\n\n - Prioritize competing requests, communicate tradeoffs and use campaign performance to improve the work without sacrificing craft or brand distinctiveness.\n\n\nWHAT WE ARE LOOKING FOR\n\n - At least three to five years of experience in multidisciplinary brand design, ideally in-house at a high-growth technology company or at an agency serving ambitious brands.\n\n - An exceptional portfolio spanning brand systems and finished campaigns, with meaningful strength in motion or video.\n\n - Strong art direction, typography, layout and editorial design skills, plus the ability to develop an original concept and execute it hands-on.\n\n - Advanced proficiency in Figma and Adobe Creative Cloud, including video-editing and motion-design tools such as Premiere Pro and After Effects.\n\n - Experience planning shoots and managing agencies, freelancers or production partners.\n\n - Excellent project management and communication skills, including the confidence to present creative thinking and incorporate feedback without losing the idea.\n\n - Comfort working at startup speed and moving between high-level creative direction and detailed production work.\n\n - Curiosity about AI-enabled creative tools and the judgment to use them thoughtfully rather than generically.\n\nYou do not need experience in legal technology. You do need to be excited by the challenge of making a complex, traditionally conservative industry feel modern, human and culturally relevant.\n\n\n\n\nNICE TO HAVE\n\n - Experience in B2B SaaS, enterprise technology, fintech, professional services or another trust-driven category.\n\n - Additional strength in illustration, photography, 3D, web design or lightweight web production.\n\n - Experience building creative operations or performance creative for a growing team.\n\n\nWHAT SUCCESS LOOKS LIKE\n\n - PointOne has a clear, distinctive visual system that is consistently applied across the company.\n\n - We publish high-quality, multi-format content on a reliable cadence, with video as a core capability rather than an occasional production.\n\n - Campaigns, customer stories and launches move from idea to market faster, with stronger creative quality and less ad hoc coordination.\n\n - Our brand earns attention in a crowded AI market while maintaining the clarity and credibility required to sell to leading law firms, and external partners operate as an effective extension of the team.\n\n\nHOW TO APPLY\n\nPlease send your resume and portfolio, including two or three projects that explain the problem, your role, the thinking and the result. We would especially like to see one multi-channel brand system and one motion, video or larger production project."},{"id":"f47e0530-6054-49be-a2e9-6a2b461faaba","title":"Strategy & Operations","department":"Operations","team":"Operations","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2026-10-04T20:54:39.333+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/pointone/f47e0530-6054-49be-a2e9-6a2b461faaba","applyUrl":"https://jobs.ashbyhq.com/pointone/f47e0530-6054-49be-a2e9-6a2b461faaba/application","descriptionHtml":"<p style=\"min-height:1.5em\">PointOne (Series A; backed by YC, 8VC, General Catalyst, and Bessemer Venture Partners; 250+ firms relying on us worldwide) is building the time data layer for all knowledge work. NYC, in-person.</p><p style=\"min-height:1.5em\"><strong>IF</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You are an ambitious generalist that wants to execute projects across an entire company.</p></li><li><p style=\"min-height:1.5em\">You have a background in consulting, engineering, private equity, or operations leadership.</p></li><li><p style=\"min-height:1.5em\">You have worked in an environment before that is known for excellence and a high bar.</p></li><li><p style=\"min-height:1.5em\">You have a degree from a top university.</p></li><li><p style=\"min-height:1.5em\">You have between 2 and 10 years of full-time work experience.</p></li><li><p style=\"min-height:1.5em\">You’re driven to do what it takes to eventually lead a team, a whole function, and even become an executive or start your own company.</p></li></ul><p style=\"min-height:1.5em\"><strong>THEN</strong></p><p style=\"min-height:1.5em\">You’re likely a great fit. I'm Katon, the co-founder &amp; CEO, and I’m looking for someone to work with me across various commercial projects in the company. If you were in seat last week you likely would have worked on:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Strategy and outreach to leaders in a new vertical we’re entering</p></li><li><p style=\"min-height:1.5em\">Planning and execution of a novel recruiting event</p></li><li><p style=\"min-height:1.5em\">Content and timing for a new product launch</p></li></ul><p style=\"min-height:1.5em\"><strong>ELSE</strong></p><p style=\"min-height:1.5em\">If you want a defined scope and a stable roadmap, this isn't it.</p><p style=\"min-height:1.5em\"><strong>APPLY</strong></p><p style=\"min-height:1.5em\">The fastest way to get my attention is to email me (katon@pointone.com) after you apply, attaching your resume along with <em>one</em> sentence as to why you’re the best choice and <em>two</em> sentences with which of the above three projects you would’ve tackled first and how you would have done it.</p><p style=\"min-height:1.5em\">The compensation for this position is determined by multiple factors, including prior experience and expertise. A competitive equity component will also be offered as part of the package.</p><p style=\"min-height:1.5em\">Benefits include comprehensive health, dental, and vision insurance, meals in office, regular team events, a personal wellness fund, a personal learning fund, and more!</p>","descriptionPlain":"PointOne (Series A; backed by YC, 8VC, General Catalyst, and Bessemer Venture Partners; 250+ firms relying on us worldwide) is building the time data layer for all knowledge work. NYC, in-person.\n\nIF\n\n - You are an ambitious generalist that wants to execute projects across an entire company.\n\n - You have a background in consulting, engineering, private equity, or operations leadership.\n\n - You have worked in an environment before that is known for excellence and a high bar.\n\n - You have a degree from a top university.\n\n - You have between 2 and 10 years of full-time work experience.\n\n - You’re driven to do what it takes to eventually lead a team, a whole function, and even become an executive or start your own company.\n\nTHEN\n\nYou’re likely a great fit. I'm Katon, the co-founder & CEO, and I’m looking for someone to work with me across various commercial projects in the company. If you were in seat last week you likely would have worked on:\n\n - Strategy and outreach to leaders in a new vertical we’re entering\n\n - Planning and execution of a novel recruiting event\n\n - Content and timing for a new product launch\n\nELSE\n\nIf you want a defined scope and a stable roadmap, this isn't it.\n\nAPPLY\n\nThe fastest way to get my attention is to email me (katon@pointone.com) after you apply, attaching your resume along with one sentence as to why you’re the best choice and two sentences with which of the above three projects you would’ve tackled first and how you would have done it.\n\nThe compensation for this position is determined by multiple factors, including prior experience and expertise. A competitive equity component will also be offered as part of the package.\n\nBenefits include comprehensive health, dental, and vision insurance, meals in office, regular team events, a personal wellness fund, a personal learning fund, and more!"},{"id":"18352be9-a049-49e0-819c-bf4b40b8db2b","title":"Product Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2026-10-08T15:48:03.807+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York City"}},"jobUrl":"https://jobs.ashbyhq.com/pointone/18352be9-a049-49e0-819c-bf4b40b8db2b","applyUrl":"https://jobs.ashbyhq.com/pointone/18352be9-a049-49e0-819c-bf4b40b8db2b/application","descriptionHtml":"<p style=\"min-height:1.5em\"><strong>About PointOne</strong></p><p style=\"min-height:1.5em\">PointOne is reinventing how law firms operate. Our AI platform helps attorneys capture billable time automatically, apply billing rules correctly, and get insights that change how legal work is managed. We're a Series A venture-backed startup (Y Combinator, Bessemer, 8VC, General Catalyst) made up of software engineers (Jane Street, Google, Stanford, Princeton) and former attorneys. More than 225 law firms use PointOne today, and demand is growing faster than we can build for it.</p><p style=\"min-height:1.5em\"><strong>The Role</strong></p><p style=\"min-height:1.5em\">Product Engineers at PointOne build the AI systems attorneys trust with their billable hours. You'll take work that currently lives in someone's head, or in a spreadsheet, and turn it into software that just handles it.</p><p style=\"min-height:1.5em\">The job spans engineering, product, and the firms themselves. You'll be the technical owner for a set of key firms, spending real time with the people who use PointOne every day. You'll form your own view of what would make their work meaningfully better, and then build it. What you learn from them becomes the platform every other firm uses.</p><p style=\"min-height:1.5em\">You'll write production code and own the outcome, not the ticket.</p><p style=\"min-height:1.5em\">We're looking for technically strong engineers who are as comfortable building AI products as they are in a room full of law firm partners: people who can take a half-explained process and come back with a working system.</p><p style=\"min-height:1.5em\"><strong>What You'll Do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own a product surface end to end, from the first sketch to the version attorneys are using the following week.</p></li><li><p style=\"min-height:1.5em\">Work directly with attorneys, firm leadership, and billing teams to understand how each firm practices, what constrains them, and what their technical environments require.</p></li><li><p style=\"min-height:1.5em\">Build new AI products: entirely new workflows for a profession that has used the same ones for forty years.</p></li><li><p style=\"min-height:1.5em\">Work where the problem isn't defined yet. Figure out what's actually being asked for, align with colleagues across functions on a plan, and ship against it.</p></li><li><p style=\"min-height:1.5em\">Lead by example through mentoring future hires, pairing, and code reviews. You'll help shape our engineering culture.</p></li></ul><p style=\"min-height:1.5em\"><strong>To Apply<br /></strong>After you apply, the best way to stand out is to email me at reily@pointone.com. Attach your resume with a brief introduction to yourself, something underrated that you learned in your current role, and one thing you've built that you're proud of.</p><p style=\"min-height:1.5em\">The compensation for this position is determined by multiple factors, including prior experience and expertise. A competitive equity component will also be offered as part of the package.</p><p style=\"min-height:1.5em\">Benefits include comprehensive health, dental, and vision insurance, meals in office, regular team events, a personal wellness fund, a personal learning fund, and more!</p><p style=\"min-height:1.5em\"></p>","descriptionPlain":"About PointOne\n\nPointOne is reinventing how law firms operate. Our AI platform helps attorneys capture billable time automatically, apply billing rules correctly, and get insights that change how legal work is managed. We're a Series A venture-backed startup (Y Combinator, Bessemer, 8VC, General Catalyst) made up of software engineers (Jane Street, Google, Stanford, Princeton) and former attorneys. More than 225 law firms use PointOne today, and demand is growing faster than we can build for it.\n\nThe Role\n\nProduct Engineers at PointOne build the AI systems attorneys trust with their billable hours. You'll take work that currently lives in someone's head, or in a spreadsheet, and turn it into software that just handles it.\n\nThe job spans engineering, product, and the firms themselves. You'll be the technical owner for a set of key firms, spending real time with the people who use PointOne every day. You'll form your own view of what would make their work meaningfully better, and then build it. What you learn from them becomes the platform every other firm uses.\n\nYou'll write production code and own the outcome, not the ticket.\n\nWe're looking for technically strong engineers who are as comfortable building AI products as they are in a room full of law firm partners: people who can take a half-explained process and come back with a working system.\n\nWhat You'll Do\n\n - Own a product surface end to end, from the first sketch to the version attorneys are using the following week.\n\n - Work directly with attorneys, firm leadership, and billing teams to understand how each firm practices, what constrains them, and what their technical environments require.\n\n - Build new AI products: entirely new workflows for a profession that has used the same ones for forty years.\n\n - Work where the problem isn't defined yet. Figure out what's actually being asked for, align with colleagues across functions on a plan, and ship against it.\n\n - Lead by example through mentoring future hires, pairing, and code reviews. You'll help shape our engineering culture.\n\nTo Apply\nAfter you apply, the best way to stand out is to email me at reily@pointone.com. Attach your resume with a brief introduction to yourself, something underrated that you learned in your current role, and one thing you've built that you're proud of.\n\nThe compensation for this position is determined by multiple factors, including prior experience and expertise. A competitive equity component will also be offered as part of the package.\n\nBenefits include comprehensive health, dental, and vision insurance, meals in office, regular team events, a personal wellness fund, a personal learning fund, and more!\n\n"}],"apiVersion":"1"}