At Posh, we’re revolutionizing the way financial institutions serve their communities.
Through innovative AI solutions, we make customer support more accessible, fast, and enjoyable for both callers and staff members. Our AI assistants span digital (web and mobile) and voice (phone) channels, while our internal-facing solutions directly augment staff members’ ability to serve.
We believe the most successful AI products are built on a symbiotic relationship between humans and AI, with each empowered to put their best foot forward. The bar is low, but the ceiling is high. Come build with us!
We are looking for an Account Executive to sell the Posh platform to credit unions and banks in our mid-market and enterprise segments. You will run full-cycle new business in your territory, from pipeline generation through close, with a strong focus on consultative and solution selling.
These are complex, multi-stakeholder deals. You will guide institutions through their AI journey, build the business case with executives and boards, and orchestrate the internal teams needed to win. Deals in this segment typically run four to six months and involve procurement, security review, and several buying centers.
Own and exceed an annual new business quota in your territory, selling to institutions in our mid-market and enterprise segments
Position the full Posh platform, bringing multiple products into a single buying decision
Run discovery using SPICED to qualify pipeline and tailor engagement
Deliver business cases, ROI analysis, and proposals that link Posh's AI products to prospect needs and strategic priorities
Orchestrate deals and manage stakeholders throughout the sales motion, through handoff to implementations and client success
Self-source pipeline through outbound, in partnership with Business Development
Maintain accurate pipeline and forecasting
5 to 8 years of quota-carrying experience in SaaS or enterprise technology sales, with AI or financial technology preferred
Track record of closing complex, multi-month sales cycles with five and six-figure ACV
Experience selling into mid-market or enterprise accounts, preferably financial institutions
Experience selling a multi-product platform, or a track record of expanding scope within a single deal rather than selling one product at a time
Consultative seller with strong discovery and business case development skills
Fluent in a structured qualification framework (we run SPICED)
Comfortable navigating procurement, security review, and compliance-heavy buying processes
Comfortable leading C-level conversations with authority, confidence, and empathy
Resourceful, coachable, and highly driven to win
Proven traction: 200+ AI deployments across 150+ financial institutions
Fast, specialized implementations with no third-party integrators
Dedicated US-based customer success team
Named one of the top emerging AI companies in fintech
A dedicated solutions engineer and sales enablement function supporting the segment
Supportive, collaborative, and performance-driven culture
Financial Wellness: Competitive salary, company equity, and retirement planning (401k).
Health & Family: Medical, dental, and vision insurance coverage, plus fully paid parental leave.
Flexible Time Off: A flexible vacation policy that encourages a healthy work-life balance and true recharge time.
Professional Growth: Dedicated annual budgets for professional development, combined with structured, meeting-free growth days.
Lifestyle & Connection: Monthly home office and wellness stipends, paid volunteer time off, and regular team offsites.
Posh does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
","descriptionPlain":"ABOUT POSH\n\nAt Posh, we’re revolutionizing the way financial institutions serve their communities.\n\nThrough innovative AI solutions, we make customer support more accessible, fast, and enjoyable for both callers and staff members. Our AI assistants span digital (web and mobile) and voice (phone) channels, while our internal-facing solutions directly augment staff members’ ability to serve.\n\nWe believe the most successful AI products are built on a symbiotic relationship between humans and AI, with each empowered to put their best foot forward. The bar is low, but the ceiling is high. Come build with us!\n\n\nABOUT THE ROLE\n\nWe are looking for an Account Executive to sell the Posh platform to credit unions and banks in our mid-market and enterprise segments. You will run full-cycle new business in your territory, from pipeline generation through close, with a strong focus on consultative and solution selling.\n\nThese are complex, multi-stakeholder deals. You will guide institutions through their AI journey, build the business case with executives and boards, and orchestrate the internal teams needed to win. Deals in this segment typically run four to six months and involve procurement, security review, and several buying centers.\n\n\nWHAT YOU'LL DO\n\n - Own and exceed an annual new business quota in your territory, selling to institutions in our mid-market and enterprise segments\n\n - Position the full Posh platform, bringing multiple products into a single buying decision\n\n - Run discovery using SPICED to qualify pipeline and tailor engagement\n\n - Deliver business cases, ROI analysis, and proposals that link Posh's AI products to prospect needs and strategic priorities\n\n - Orchestrate deals and manage stakeholders throughout the sales motion, through handoff to implementations and client success\n\n - Self-source pipeline through outbound, in partnership with Business Development\n\n - Maintain accurate pipeline and forecasting\n\n\nWHAT YOU'LL BRING\n\n - 5 to 8 years of quota-carrying experience in SaaS or enterprise technology sales, with AI or financial technology preferred\n\n - Track record of closing complex, multi-month sales cycles with five and six-figure ACV\n\n - Experience selling into mid-market or enterprise accounts, preferably financial institutions\n\n - Experience selling a multi-product platform, or a track record of expanding scope within a single deal rather than selling one product at a time\n\n - Consultative seller with strong discovery and business case development skills\n\n - Fluent in a structured qualification framework (we run SPICED)\n\n - Comfortable navigating procurement, security review, and compliance-heavy buying processes\n\n - Comfortable leading C-level conversations with authority, confidence, and empathy\n\n - Resourceful, coachable, and highly driven to win\n\n\nWHY POSH\n\n - Proven traction: 200+ AI deployments across 150+ financial institutions\n\n - Fast, specialized implementations with no third-party integrators\n\n - Dedicated US-based customer success team\n\n - Named one of the top emerging AI companies in fintech\n\n - A dedicated solutions engineer and sales enablement function supporting the segment\n\n - Supportive, collaborative, and performance-driven culture\n\n\nBENEFITS AT POSH\n\n - Financial Wellness: Competitive salary, company equity, and retirement planning (401k).\n\n - Health & Family: Medical, dental, and vision insurance coverage, plus fully paid parental leave.\n\n - Flexible Time Off: A flexible vacation policy that encourages a healthy work-life balance and true recharge time.\n\n - Professional Growth: Dedicated annual budgets for professional development, combined with structured, meeting-free growth days.\n\n - Lifestyle & Connection: Monthly home office and wellness stipends, paid volunteer time off, and regular team offsites.\n\n\nOUR COMMITMENT TO EQUAL OPPORTUNITY\n\nPosh does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.","compensation":{"compensationTierSummary":"$150K – $160K • Offers Equity • Offers Commission • Estimated OTE $250,000–$300,000","scrapeableCompensationSalarySummary":"$150K - $160K","compensationTiers":[{"id":"897f0ad7-317f-49c1-a436-c7d04a12ccf8","tierSummary":"Estimated Base Salary $150K – $160K • Offers Equity • Offers Commission • Estimated OTE $250,000–$300,000","title":"USA Tier 2","additionalInformation":"Estimated OTE $250,000–$300,000","components":[{"id":"50e872db-69e2-4aad-8b43-af57167bab72","summary":"Estimated Base Salary $150K – $160K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":160000},{"id":"b99efee1-7bb3-4677-9a91-3d2c09c87008","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"a82be1a5-1838-48fb-b506-556bc12f0895","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":160000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"c0c84f9b-3576-4c90-80aa-57cd72d492d9","title":"Solutions Engineer","department":"Growth","team":"Sales","employmentType":"FullTime","location":"Boston Hybrid","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-20T21:03:53.771+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Massachusetts","addressCountry":"United States","addressLocality":"Boston"}},"jobUrl":"https://jobs.ashbyhq.com/posh-ai/c0c84f9b-3576-4c90-80aa-57cd72d492d9","applyUrl":"https://jobs.ashbyhq.com/posh-ai/c0c84f9b-3576-4c90-80aa-57cd72d492d9/application","descriptionHtml":"At Posh, we’re revolutionizing the way financial institutions serve their communities.
Through innovative AI solutions, we make customer support more accessible, fast, and enjoyable for both callers and staff members. Our AI assistants span digital (web and mobile) and voice (phone) channels, while our internal-facing solutions directly augment staff members’ ability to serve.
We believe the most successful AI products are built on a symbiotic relationship between humans and AI, with each empowered to put their best foot forward. The bar is low, but the ceiling is high. Come build with us!
As a Solutions Engineer at Posh, you’ll be the technical expert on our sales team, helping community banks and credit unions understand how our conversational AI can transform their customer service. You’ll partner closely with Account Executives, Client Expansion Managers, and our product teams to guide clients through the entire evaluation process.
You’ll own the technical relationship from the very first discovery call all the way through to a successful close and implementation handover. Whether you’re navigating complex security reviews, presenting custom live demos, or helping clients understand how Posh fits into their existing systems, you’ll be the trusted consultant who shows them exactly how Posh works and the value we deliver.
This is a customer-facing, pre-sales role, perfect for a solutions or sales engineer who loves pairing technical know-how with relationship building to help win deals.
Lead technical discovery and solution design, partnering with Account Executives from the first call through close and handover to implementation.
Partner with the Client Expansion Manager to scope and close expansion opportunities where the technical challenge is determining how new products fit into an existing deployment.
Build and deliver live demonstrations of the Posh platform tailored to each institution's specific use cases, call drivers, and banking stack.
Own the technical side of vendor evaluations, including RFPs, security questionnaires, vendor due diligence, and third-party risk reviews common in financial services.
Work alongside Professional Services leadership to scope integrations with telephony, contact center platforms, core banking, digital banking, and authentication systems, while setting realistic delivery expectations.
Design and run proofs of concept that demonstrate measurable business impact, such as call containment, self-service resolution, and agent efficiency.
Explain how the Posh platform works to mixed audiences, ranging from executives and contact center leaders to IT and security teams.
Partner with Product and Implementation teams, carrying prospect requirements back to internal stakeholders and handing off accounts cleanly at close.
5+ years of experience in a customer-facing solutions engineering, sales engineering, or solutions architecture role, working directly alongside quota-carrying Account Executives to win complex, high-value deals.
A background selling to or working with credit unions or banks, along with familiarity with the financial institution technology and vendor ecosystem.
Real technical depth, not just a high-level understanding, so you can confidently guide customers through Posh’s recommendations and the industry standards we’ve set.
A solid, hands-on understanding of how APIs, webhooks, and integrations work, so you can confidently talk customers through how Posh connects with their systems and help work through issues when they come up.
Strong demo and presentation skills, with a knack for tailoring the story to each audience. As the technical expert on the sales team, you can show technical and non-technical teams alike how Posh’s capabilities turn into real business results.
Operate comfortably in highly regulated spaces, taking ownership of security reviews and compliance-heavy evaluations.
Approach your work with a growth mindset; you are resourceful, coachable, and highly driven to win.
Bonus Points:
FinTech Ecosystem Knowledge: Familiarity with core banking systems (e.g., Fiserv, Jack Henry, FIS, Corelation) and digital banking platforms (e.g., Q2, Alkami, Banno), and how they fit into a financial institution’s tech stack.
Telephony & CCaaS Expertise: Experience scoping or supporting integrations with telephony and contact center platforms, including SIP trunking, call transfer and routing, IVRs, and CCaaS systems (e.g., Genesys, NICE, Five9, Amazon Connect, Cisco).
AI Exposure: Experience with conversational AI, voice AI, or LLM-based products.
Financial Wellness: Competitive salary, company equity, and retirement planning (401k).
Health & Family: Medical, dental, and vision insurance coverage, plus fully paid parental leave.
Flexible Time Off: A flexible vacation policy that encourages a healthy work-life balance and true recharge time.
Professional Growth: Dedicated annual budgets for professional development, combined with structured, meeting-free growth days.
Lifestyle & Connection: Monthly home office and wellness stipends, paid volunteer time off, and regular team offsites.
Posh does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
","descriptionPlain":"ABOUT POSH\n\nAt Posh, we’re revolutionizing the way financial institutions serve their communities.\n\nThrough innovative AI solutions, we make customer support more accessible, fast, and enjoyable for both callers and staff members. Our AI assistants span digital (web and mobile) and voice (phone) channels, while our internal-facing solutions directly augment staff members’ ability to serve.\n\nWe believe the most successful AI products are built on a symbiotic relationship between humans and AI, with each empowered to put their best foot forward. The bar is low, but the ceiling is high. Come build with us!\n\n\nABOUT THE ROLE\n\nAs a Solutions Engineer at Posh, you’ll be the technical expert on our sales team, helping community banks and credit unions understand how our conversational AI can transform their customer service. You’ll partner closely with Account Executives, Client Expansion Managers, and our product teams to guide clients through the entire evaluation process.\n\nYou’ll own the technical relationship from the very first discovery call all the way through to a successful close and implementation handover. Whether you’re navigating complex security reviews, presenting custom live demos, or helping clients understand how Posh fits into their existing systems, you’ll be the trusted consultant who shows them exactly how Posh works and the value we deliver.\n\nThis is a customer-facing, pre-sales role, perfect for a solutions or sales engineer who loves pairing technical know-how with relationship building to help win deals.\n\n\nWHAT YOU’LL DO\n\n - Lead technical discovery and solution design, partnering with Account Executives from the first call through close and handover to implementation.\n\n - Partner with the Client Expansion Manager to scope and close expansion opportunities where the technical challenge is determining how new products fit into an existing deployment.\n\n - Build and deliver live demonstrations of the Posh platform tailored to each institution's specific use cases, call drivers, and banking stack.\n\n - Own the technical side of vendor evaluations, including RFPs, security questionnaires, vendor due diligence, and third-party risk reviews common in financial services.\n\n - Work alongside Professional Services leadership to scope integrations with telephony, contact center platforms, core banking, digital banking, and authentication systems, while setting realistic delivery expectations.\n\n - Design and run proofs of concept that demonstrate measurable business impact, such as call containment, self-service resolution, and agent efficiency.\n\n - Explain how the Posh platform works to mixed audiences, ranging from executives and contact center leaders to IT and security teams.\n\n - Partner with Product and Implementation teams, carrying prospect requirements back to internal stakeholders and handing off accounts cleanly at close.\n\n\nWHAT YOU’LL BRING\n\n - 5+ years of experience in a customer-facing solutions engineering, sales engineering, or solutions architecture role, working directly alongside quota-carrying Account Executives to win complex, high-value deals.\n\n - A background selling to or working with credit unions or banks, along with familiarity with the financial institution technology and vendor ecosystem.\n\n - Real technical depth, not just a high-level understanding, so you can confidently guide customers through Posh’s recommendations and the industry standards we’ve set.\n\n - A solid, hands-on understanding of how APIs, webhooks, and integrations work, so you can confidently talk customers through how Posh connects with their systems and help work through issues when they come up.\n\n - Strong demo and presentation skills, with a knack for tailoring the story to each audience. As the technical expert on the sales team, you can show technical and non-technical teams alike how Posh’s capabilities turn into real business results.\n\n - Operate comfortably in highly regulated spaces, taking ownership of security reviews and compliance-heavy evaluations.\n\n - Approach your work with a growth mindset; you are resourceful, coachable, and highly driven to win.\n\n - Bonus Points:\n \n - FinTech Ecosystem Knowledge: Familiarity with core banking systems (e.g., Fiserv, Jack Henry, FIS, Corelation) and digital banking platforms (e.g., Q2, Alkami, Banno), and how they fit into a financial institution’s tech stack.\n \n - Telephony & CCaaS Expertise: Experience scoping or supporting integrations with telephony and contact center platforms, including SIP trunking, call transfer and routing, IVRs, and CCaaS systems (e.g., Genesys, NICE, Five9, Amazon Connect, Cisco).\n \n - AI Exposure: Experience with conversational AI, voice AI, or LLM-based products.\n\n\nBENEFITS AT POSH\n\n - Financial Wellness: Competitive salary, company equity, and retirement planning (401k).\n\n - Health & Family: Medical, dental, and vision insurance coverage, plus fully paid parental leave.\n\n - Flexible Time Off: A flexible vacation policy that encourages a healthy work-life balance and true recharge time.\n\n - Professional Growth: Dedicated annual budgets for professional development, combined with structured, meeting-free growth days.\n\n - Lifestyle & Connection: Monthly home office and wellness stipends, paid volunteer time off, and regular team offsites.\n\n\nOUR COMMITMENT TO EQUAL OPPORTUNITY\n\nPosh does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.","compensation":{"compensationTierSummary":"$144K – $176K • Offers Equity • Offers Commission • OTE $180,000–$220,000 (80/20 base/variable)","scrapeableCompensationSalarySummary":"$144K - $176K","compensationTiers":[{"id":"4afadee0-8ce4-4030-8f45-c7eff3da218e","tierSummary":"Estimated Base Salary $144K – $176K • Offers Equity • Offers Commission • OTE $180,000–$220,000 (80/20 base/variable)","title":"USA Tier 2","additionalInformation":"OTE $180,000–$220,000 (80/20 base/variable)","components":[{"id":"27c18098-ce1c-4dfa-9ae2-ae8ed5ad0122","summary":"Estimated Base Salary $144K – $176K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":144000,"maxValue":176000},{"id":"129337c3-2fa2-49ee-b4b1-e499e60d3182","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"78d42e6f-fb3d-4b87-a58a-0eb7677f909e","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":144000,"maxValue":176000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"cae39c89-f989-4a97-b8ba-6008bafb0334","title":"Account Executive","department":"Growth","team":"Sales","employmentType":"FullTime","location":"US Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-22T20:10:49.031+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/posh-ai/cae39c89-f989-4a97-b8ba-6008bafb0334","applyUrl":"https://jobs.ashbyhq.com/posh-ai/cae39c89-f989-4a97-b8ba-6008bafb0334/application","descriptionHtml":"At Posh, we’re revolutionizing the way financial institutions serve their communities.
Through innovative AI solutions, we make customer support more accessible, fast, and enjoyable for both callers and staff members. Our AI assistants span digital (web and mobile) and voice (phone) channels, while our internal-facing solutions directly augment staff members’ ability to serve.
We believe the most successful AI products are built on a symbiotic relationship between humans and AI, with each empowered to put their best foot forward. The bar is low, but the ceiling is high. Come build with us!
We are looking for an Account Executive to sell Posh's AI products to credit unions and banks in our community segment. You will own this segment nationally and run full-cycle new business, from pipeline generation through close, with a strong focus on consultative and solution selling.
This is a fast-moving, high-volume role. Deals here close in about ten weeks, and you will carry a substantial number of active opportunities at once. The work rewards disciplined activity, sharp qualification, and knowing when to walk away.
Own and exceed an annual new business quota, selling nationally to institutions in our community segment
Sell Posh's AI products into clearly scoped problems, matching the solution to the institution's most pressing need
Run discovery using SPICED to qualify pipeline and tailor engagement
Deliver business cases, ROI analysis, and proposals that link Posh's AI products to prospect needs and strategic priorities
Orchestrate deals and manage stakeholders throughout the sales motion, through handoff to implementations and client success
Self-source pipeline through outbound, in partnership with Business Development
Maintain accurate pipeline and forecasting
3 to 5 years of quota-carrying experience in SaaS or technology sales, with AI or financial technology preferred
Track record of high deal volume and consistent quota attainment on faster sales cycles
Experience selling into community or mid-market accounts, preferably financial institutions
Strong outbound instincts and a track record of building your own pipeline
Consultative seller with strong discovery and business case development skills
Fluent in a structured qualification framework (we run SPICED)
Comfortable leading conversations with executives at community banks and credit unions
Resourceful, coachable, and highly driven to win
Proven traction: 200+ AI deployments across 150+ financial institutions
Fast, specialized implementations with no third-party integrators
Dedicated US-based customer success team
Named one of the top emerging AI companies in fintech
A large, under-penetrated national segment to own, with dedicated sales enablement support
Supportive, collaborative, and performance-driven culture
Financial Wellness: Competitive salary, company equity, and retirement planning (401k).
Health & Family: Medical, dental, and vision insurance coverage, plus fully paid parental leave.
Flexible Time Off: A flexible vacation policy that encourages a healthy work-life balance and true recharge time.
Professional Growth: Dedicated annual budgets for professional development, combined with structured, meeting-free growth days.
Lifestyle & Connection: Monthly home office and wellness stipends, paid volunteer time off, and regular team offsites.
Posh does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
","descriptionPlain":"ABOUT POSH\n\nAt Posh, we’re revolutionizing the way financial institutions serve their communities.\n\nThrough innovative AI solutions, we make customer support more accessible, fast, and enjoyable for both callers and staff members. Our AI assistants span digital (web and mobile) and voice (phone) channels, while our internal-facing solutions directly augment staff members’ ability to serve.\n\nWe believe the most successful AI products are built on a symbiotic relationship between humans and AI, with each empowered to put their best foot forward. The bar is low, but the ceiling is high. Come build with us!\n\n\nABOUT THE ROLE\n\nWe are looking for an Account Executive to sell Posh's AI products to credit unions and banks in our community segment. You will own this segment nationally and run full-cycle new business, from pipeline generation through close, with a strong focus on consultative and solution selling.\n\nThis is a fast-moving, high-volume role. Deals here close in about ten weeks, and you will carry a substantial number of active opportunities at once. The work rewards disciplined activity, sharp qualification, and knowing when to walk away.\n\n\nWHAT YOU'LL DO\n\n - Own and exceed an annual new business quota, selling nationally to institutions in our community segment\n\n - Sell Posh's AI products into clearly scoped problems, matching the solution to the institution's most pressing need\n\n - Run discovery using SPICED to qualify pipeline and tailor engagement\n\n - Deliver business cases, ROI analysis, and proposals that link Posh's AI products to prospect needs and strategic priorities\n\n - Orchestrate deals and manage stakeholders throughout the sales motion, through handoff to implementations and client success\n\n - Self-source pipeline through outbound, in partnership with Business Development\n\n - Maintain accurate pipeline and forecasting\n\n\nWHAT YOU'LL BRING\n\n - 3 to 5 years of quota-carrying experience in SaaS or technology sales, with AI or financial technology preferred\n\n - Track record of high deal volume and consistent quota attainment on faster sales cycles\n\n - Experience selling into community or mid-market accounts, preferably financial institutions\n\n - Strong outbound instincts and a track record of building your own pipeline\n\n - Consultative seller with strong discovery and business case development skills\n\n - Fluent in a structured qualification framework (we run SPICED)\n\n - Comfortable leading conversations with executives at community banks and credit unions\n\n - Resourceful, coachable, and highly driven to win\n\n\nWHY POSH\n\n - Proven traction: 200+ AI deployments across 150+ financial institutions\n\n - Fast, specialized implementations with no third-party integrators\n\n - Dedicated US-based customer success team\n\n - Named one of the top emerging AI companies in fintech\n\n - A large, under-penetrated national segment to own, with dedicated sales enablement support\n\n - Supportive, collaborative, and performance-driven culture\n\n\nBENEFITS AT POSH\n\n - Financial Wellness: Competitive salary, company equity, and retirement planning (401k).\n\n - Health & Family: Medical, dental, and vision insurance coverage, plus fully paid parental leave.\n\n - Flexible Time Off: A flexible vacation policy that encourages a healthy work-life balance and true recharge time.\n\n - Professional Growth: Dedicated annual budgets for professional development, combined with structured, meeting-free growth days.\n\n - Lifestyle & Connection: Monthly home office and wellness stipends, paid volunteer time off, and regular team offsites.\n\n\nOUR COMMITMENT TO EQUAL OPPORTUNITY\n\nPosh does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.","compensation":{"compensationTierSummary":"$100K – $110K • Offers Equity • Offers Commission • Estimated OTE $180,000–$200,000","scrapeableCompensationSalarySummary":"$100K - $110K","compensationTiers":[{"id":"1f9b5c58-b1c7-4486-adfc-6d92dca8ddda","tierSummary":"Estimated Base Salary $100K – $110K • Offers Equity • Offers Commission • Estimated OTE $180,000–$200,000","title":"USA Tier 2","additionalInformation":"Estimated OTE $180,000–$200,000","components":[{"id":"f21f7b8f-2d9b-4fea-8a3e-787dcccc6bf0","summary":"Estimated Base Salary $100K – $110K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":100000,"maxValue":110000},{"id":"2e5ceb75-6e62-44e3-a89c-5c244f4d36a9","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"aa8636cb-0004-44d2-9c35-ef35bd50a96b","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":100000,"maxValue":110000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"36513046-f146-4dc3-afe5-648a8a3db880","title":"Forward Deployed Engineer","department":"Client Solutions","team":"Implementation","employmentType":"FullTime","location":"Boston Hybrid","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US Remote","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-11-03T17:21:34.377+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Massachusetts","addressCountry":"United States","addressLocality":"Boston"}},"jobUrl":"https://jobs.ashbyhq.com/posh-ai/36513046-f146-4dc3-afe5-648a8a3db880","applyUrl":"https://jobs.ashbyhq.com/posh-ai/36513046-f146-4dc3-afe5-648a8a3db880/application","descriptionHtml":"At Posh, we’re revolutionizing the way financial institutions serve their communities.
Through innovative AI solutions, we make customer support more accessible, fast, and enjoyable for both callers and staff members. Our AI assistants span digital (web and mobile) and voice (phone) channels, while our internal-facing solutions directly augment staff members’ ability to serve.
We believe the most successful AI products are built on a symbiotic relationship between humans and AI, with each empowered to put their best foot forward. The bar is low, but the ceiling is high. Come build with us!
As a Forward Deployed Engineer at Posh, you’ll be at the center of our client deployments, turning our conversational AI products across Voice, Digital, and Outreach into production-ready systems that work reliably within bank and credit union environments. You’ll work directly with clients during implementation to understand their systems, guide them with our best practices, and lead the technical conversations that make each deployment a success. Success in this role is measured by customer outcomes, not just code shipped.
We’re looking for someone who is comfortable working without a playbook and who asks questions, challenges assumptions, and looks for ways to improve how we work and what we build. Strong written and verbal communication is essential, since you’ll spend much of your time on client calls and working closely with our engineering, product, and implementation teams.
As our product line grows, so will this role. You’ll help bring new products from launch to implementation, mentor new FDEs, and have the chance to shape how the team works as it expands.
Partner with AI Implementation Managers to set a clear communication plan and project strategy for each deployment, so clients know what to expect at every stage.
Build and deploy production-ready client implementations across Posh’s Voice, Digital, and Outreach products, including integrations with banking systems, with additional products on the way.
Consult with clients throughout the implementation, guiding them with Posh’s best practices and recommendations based on what works across our customer base.
Lead technical conversations with client teams and internal stakeholders, explaining complex topics in a way that both technical and non-technical audiences can follow.
Ask the difficult questions early to uncover risks, set each deployment up for success, and help shape what we build next.
Troubleshoot and fix issues when something breaks, owning each deployment until it is live, stable, and working as expected for the client.
Work alongside engineering and product to build and release new features and products, and guide them from launch through client implementation.
Spot gaps and recurring patterns across deployments, and share clear, specific feedback with engineering and product to improve the platform.
Track success metrics for each deployment, with a focus on customer outcomes, and use them to guide decisions and show clients the results of their investment.
Document and share best practices internally so the whole team gets better with every deployment.
Partner with our Sales team and Solutions Engineers on technical questions during the pre-sales process when needed, and help create a smooth handoff from pre-sales to implementation.
Mentor new FDEs and help maintain the high-touch, white glove experience our clients expect.
5 to 10 years of professional experience in software engineering or a related field, with a track record of building and shipping production systems.
Strong backend engineering skills in Python, Node.js, or a similar language, so you can build, debug, and deploy client implementations on your own.
Experience building or deploying conversational AI solutions, along with an understanding of what it takes to get these products working reliably in the real world.
A background working with banks, credit unions, or other financial institutions, and familiarity with the technology and vendors they rely on.
Working knowledge of fintech and banking systems, including core banking platforms and middleware.
A basic understanding of telephony and how voice systems connect with the rest of a client’s technology.
Hands-on experience with API connectors, integrations, and cloud environments, and the ability to troubleshoot them when something doesn’t work as expected.
Comfort answering tough technical deployment questions live on client calls, and the follow-through to dig deeper and come back with clear answers when needed.
Bonus Points:
Experience with AI solutions in the telecom space.
Experience with contact centers or contact center platforms, and an understanding of how their teams and systems operate day-to-day.
Preference for candidates based in the Boston area and able to work hybrid, but open to remote candidates in the US.
Financial Wellness: Competitive salary, company equity, and retirement planning (401k).
Health & Family: Medical, dental, and vision insurance coverage, plus fully paid parental leave.
Flexible Time Off: A flexible vacation policy that encourages a healthy work-life balance and true recharge time.
Professional Growth: Dedicated annual budgets for professional development, combined with structured, meeting-free growth days.
Lifestyle & Connection: Monthly home office and wellness stipends, paid volunteer time off, and regular team offsites.
Posh does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
","descriptionPlain":"ABOUT POSH\n\nAt Posh, we’re revolutionizing the way financial institutions serve their communities.\n\nThrough innovative AI solutions, we make customer support more accessible, fast, and enjoyable for both callers and staff members. Our AI assistants span digital (web and mobile) and voice (phone) channels, while our internal-facing solutions directly augment staff members’ ability to serve.\n\nWe believe the most successful AI products are built on a symbiotic relationship between humans and AI, with each empowered to put their best foot forward. The bar is low, but the ceiling is high. Come build with us!\n\n\nABOUT THE ROLE\n\nAs a Forward Deployed Engineer at Posh, you’ll be at the center of our client deployments, turning our conversational AI products across Voice, Digital, and Outreach into production-ready systems that work reliably within bank and credit union environments. You’ll work directly with clients during implementation to understand their systems, guide them with our best practices, and lead the technical conversations that make each deployment a success. Success in this role is measured by customer outcomes, not just code shipped.\n\nWe’re looking for someone who is comfortable working without a playbook and who asks questions, challenges assumptions, and looks for ways to improve how we work and what we build. Strong written and verbal communication is essential, since you’ll spend much of your time on client calls and working closely with our engineering, product, and implementation teams.\n\nAs our product line grows, so will this role. You’ll help bring new products from launch to implementation, mentor new FDEs, and have the chance to shape how the team works as it expands.\n\n\nWHAT YOU’LL DO\n\n - Partner with AI Implementation Managers to set a clear communication plan and project strategy for each deployment, so clients know what to expect at every stage.\n\n - Build and deploy production-ready client implementations across Posh’s Voice, Digital, and Outreach products, including integrations with banking systems, with additional products on the way.\n\n - Consult with clients throughout the implementation, guiding them with Posh’s best practices and recommendations based on what works across our customer base.\n\n - Lead technical conversations with client teams and internal stakeholders, explaining complex topics in a way that both technical and non-technical audiences can follow.\n\n - Ask the difficult questions early to uncover risks, set each deployment up for success, and help shape what we build next.\n\n - Troubleshoot and fix issues when something breaks, owning each deployment until it is live, stable, and working as expected for the client.\n\n - Work alongside engineering and product to build and release new features and products, and guide them from launch through client implementation.\n\n - Spot gaps and recurring patterns across deployments, and share clear, specific feedback with engineering and product to improve the platform.\n\n - Track success metrics for each deployment, with a focus on customer outcomes, and use them to guide decisions and show clients the results of their investment.\n\n - Document and share best practices internally so the whole team gets better with every deployment.\n\n - Partner with our Sales team and Solutions Engineers on technical questions during the pre-sales process when needed, and help create a smooth handoff from pre-sales to implementation.\n\n - Mentor new FDEs and help maintain the high-touch, white glove experience our clients expect.\n\n\nWHAT YOU’LL BRING\n\n - 5 to 10 years of professional experience in software engineering or a related field, with a track record of building and shipping production systems.\n\n - Strong backend engineering skills in Python, Node.js, or a similar language, so you can build, debug, and deploy client implementations on your own.\n\n - Experience building or deploying conversational AI solutions, along with an understanding of what it takes to get these products working reliably in the real world.\n\n - A background working with banks, credit unions, or other financial institutions, and familiarity with the technology and vendors they rely on.\n\n - Working knowledge of fintech and banking systems, including core banking platforms and middleware.\n\n - A basic understanding of telephony and how voice systems connect with the rest of a client’s technology.\n\n - Hands-on experience with API connectors, integrations, and cloud environments, and the ability to troubleshoot them when something doesn’t work as expected.\n\n - Comfort answering tough technical deployment questions live on client calls, and the follow-through to dig deeper and come back with clear answers when needed.\n\n - Bonus Points:\n \n - Experience with AI solutions in the telecom space.\n \n - Experience with contact centers or contact center platforms, and an understanding of how their teams and systems operate day-to-day.\n \n - Preference for candidates based in the Boston area and able to work hybrid, but open to remote candidates in the US.\n\n\nBENEFITS AT POSH\n\n - Financial Wellness: Competitive salary, company equity, and retirement planning (401k).\n\n - Health & Family: Medical, dental, and vision insurance coverage, plus fully paid parental leave.\n\n - Flexible Time Off: A flexible vacation policy that encourages a healthy work-life balance and true recharge time.\n\n - Professional Growth: Dedicated annual budgets for professional development, combined with structured, meeting-free growth days.\n\n - Lifestyle & Connection: Monthly home office and wellness stipends, paid volunteer time off, and regular team offsites.\n\n\nOUR COMMITMENT TO EQUAL OPPORTUNITY\n\nPosh does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.","compensation":{"compensationTierSummary":"$185K – $215K • Offers Equity","scrapeableCompensationSalarySummary":"$185K - 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