Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
We are looking for a Software Engineer II to join our Core Platform team and contribute to
building reliable, high-performance backend systems that power our fast-growing
marketplace. This is an exciting opportunity to work with experienced engineers and gain
hands-on experience developing cloud-native services used by millions of users every day.
Design, develop, and maintain backend services that support Poshmark’s marketplace experience.
Collaborate with peers and senior engineers to implement scalable, efficient, and maintainable systems.
Write clean, well-documented, and well-tested code following best practices.
Participate in code reviews and learn from feedback to continually improve.
Troubleshoot and fix issues across distributed systems in production environments.
Contribute to improving development processes, tooling, and team workflows.
6-Month Accomplishments:
Become proficient with Poshmark’s tech stack, development tools, and codebase.
Ship production-quality code with guidance from senior team members.
Take ownership of small to medium-sized components or features.
Collaborate effectively with Product, QA, and Design teams on feature delivery.
12+ Month Accomplishments:
Independently deliver features from design to production.
Contribute to performance improvements and scalability initiatives.
Develop a strong understanding of Poshmark’s system architecture and make data-driven technical decisions.
Participate in technical discussions and contribute ideas to improve platform reliability and efficiency.
Mentor interns or new hires joining the team.
2 - 4 years of professional experience (including internships) in backend software engineering.
Strong understanding of computer science fundamentals — data structures, algorithms, and software design principles.
Proficiency in at least one backend language (e.g., Ruby, Java, Python, or Go).
Familiarity with RESTful APIs, databases (SQL/NoSQL), and caching or message-queue systems.
Interest in cloud technologies (AWS, GCP, or similar) and scalable architectures.
Bachelor’s degree in Computer Science or a related field, or equivalent practical experience.
Collaborative, curious, and motivated to learn and grow within a fast-paced environment.
","descriptionPlain":"ABOUT POSHMARK\n\n\nPoshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.\n\n \n\n\n🎯 ABOUT THE ROLE\n\nWe are looking for a Software Engineer II to join our Core Platform team and contribute to\n\nbuilding reliable, high-performance backend systems that power our fast-growing\n\nmarketplace. This is an exciting opportunity to work with experienced engineers and gain\n\nhands-on experience developing cloud-native services used by millions of users every day.\n\n\n\n\n⚙️ WHAT YOU’LL DO\n\nDesign, develop, and maintain backend services that support Poshmark’s marketplace experience.\n\nCollaborate with peers and senior engineers to implement scalable, efficient, and maintainable systems.\n\nWrite clean, well-documented, and well-tested code following best practices.\n\nParticipate in code reviews and learn from feedback to continually improve.\n\nTroubleshoot and fix issues across distributed systems in production environments.\n\nContribute to improving development processes, tooling, and team workflows.\n\n6-Month Accomplishments:\n\nBecome proficient with Poshmark’s tech stack, development tools, and codebase.\n\nShip production-quality code with guidance from senior team members.\n\nTake ownership of small to medium-sized components or features.\n\nCollaborate effectively with Product, QA, and Design teams on feature delivery.\n\n12+ Month Accomplishments:\n\nIndependently deliver features from design to production.\n\nContribute to performance improvements and scalability initiatives.\n\nDevelop a strong understanding of Poshmark’s system architecture and make data-driven technical decisions.\n\nParticipate in technical discussions and contribute ideas to improve platform reliability and efficiency.\n\nMentor interns or new hires joining the team.\n\n\n\n\n💪 WHAT YOU’LL BRING\n\n2 - 4 years of professional experience (including internships) in backend software engineering.\n\nStrong understanding of computer science fundamentals — data structures, algorithms, and software design principles.\n\nProficiency in at least one backend language (e.g., Ruby, Java, Python, or Go).\n\nFamiliarity with RESTful APIs, databases (SQL/NoSQL), and caching or message-queue systems.\n\nInterest in cloud technologies (AWS, GCP, or similar) and scalable architectures.\n\nBachelor’s degree in Computer Science or a related field, or equivalent practical experience.\n\nCollaborative, curious, and motivated to learn and grow within a fast-paced environment.\n\n"},{"id":"b85cce7a-9349-46e2-954f-710db8ac0eb9","title":"Staff Software Engineer, Web","department":"All Departments","team":"Apps Team","employmentType":"FullTime","location":"Redwood City, California, USA","secondaryLocations":[],"publishedAt":"2026-09-08T15:37:48.862+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Redwood City"}},"jobUrl":"https://jobs.ashbyhq.com/poshmark/b85cce7a-9349-46e2-954f-710db8ac0eb9","applyUrl":"https://jobs.ashbyhq.com/poshmark/b85cce7a-9349-46e2-954f-710db8ac0eb9/application","descriptionHtml":"
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
Poshmark is looking for a talented and creative Staff Web Engineer. The candidate is expected to create web applications that have a simple user interface and solid code that touches the lives of millions of users. The role will be dynamic and varied, requiring a versatile self-starter willing to dive into multiple initiatives. This role will provide an excellent opportunity to implement code that may run in production, at scale.
While having the opportunity to work with a talented team to rapidly roll out changes and measure their impact, while being mentored and guided.
Responsibilities
Responsible for creating web application features.
Develop a scalable, high performance and maintainable code.
Work with web technologies built on Web, database, and caching technologies.
Tune the performance for the web application.
6-Month Accomplishments
Get familiar with the existing web architecture and code base.
Should be able to independently drive the feature development.
Have a good collaboration within the team. Also, with other teams like Product, Design, QA, devOps etc
Should participate in technical discussions and be able to evaluate the design and architecture of the solution to the problems.
12+ Month Accomplishments
Come up with ideas/changes to improve the application both from performance and scalability perspective.
Establish yourself as technical lead for the web team.
Desired Skills
8 years software development experience, including at least 3 years in building easy to use, responsive web applications
Experience in any of the following is highly desirable - Node, Vue, React, Angular, Ruby on Rails, NoSQL technologies (i.e. MongoDB), AWS.
Skills in building web development stack.
Understanding and designing RESTful web services.
Bachelor’s degree in Computer Science or a related field
Why Poshmark?
Poshmark is a leading social commerce platform for the next generation of retailers and shoppers. Through technology, our mission is to build the world’s most connected shopping experience, while empowering people to build thriving retail businesses. Since launching in 2011, Poshmark has become a vibrant social shopping community with seven million Seller Stylists helping 60 million users discover items they love from over 100 million listings. The company is backed by the world’s leading investment firms including Mayfield, Menlo Ventures, GGV Capital, Temasek, Inventus Capital, Uncork Capital, Union Grove Venture Partners, Shea Ventures and AngelList. For more information, please visit www.poshmark.com, or find us on Instagram, Facebook, Twitter, Pinterest and YouTube.
About Us:
At Poshmark, we’re constantly challenging the status quo and are looking for innovative and passionate people to help shape the future of Poshmark. We’re disrupting the industry by combining social connections with e-commerce through data-driven solutions and the latest technology to optimize our platform. We’re nothing without our amazing team who deliver an unparalleled social shopping experience to the millions of people we connect each day.
We built Poshmark around four core values: 1) focus on people to create empowered communities that drive success; 2) together we grow to support each other to strive for our dreams; 3) lead with love to foster genuine connections built upon a foundation of respect; and 4) embrace your weirdness to accept and empower one another on their own unique journey. We’re invested in our team and community, working together to build an entirely new way to shop. That way, when we win, we all win together. Come help us build the most connected shopping experience ever.
Here’s what we’ll set you up with:
A team that is invested in your career growth and training
Competitive salary and equity, based on experience
Company sponsors up to 100% cost for your health, dental and vision plans and up to 90% for your dependents
Work alongside world-class talent
Flexible vacation / paid time off policy
Parental leave
Personal style encouraged (or not, whatever you’re in to)
Poshmark is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
Poshmark is a leading social marketplace for new and secondhand styles for women, men, kids, home, and more. By combining the human connection of physical shopping with the scale, ease, and selection benefits of ecommerce, Poshmark makes buying and selling simple, social, and fun.
The Machine Learning team is a central player in the Poshmark organization. Our mission is to build a world-class machine learning platform to bring value out of data for us and for our customers. Our goal is to democratize data science and machine learning, support exploding business, and use machine learning to drive value across the chain (Search, personalization, fraud detection, catalog digitisation to name a few)
Manage the entire ML lifecycle from data collection to deployment and monitoring
Collaborate across teams such as DS, QA, Infra and other engineering teams to productionize ML models
Write and optimize code for production environments, ensuring the robustness and reliability of ML services at scale
Manage and support current solutions while evolving them to incorporate newer technologies
Strong written, verbal, and presentation skills, with the ability to convey complex concepts in a clear and simple manner
Stay updated with the latest developments in data science and machine learning
4+ years of experience applying Machine Learning to concrete problems at large scale
Bachelors or Masters in Computer Science, Statistics, or related field
Strong CS fundamentals. Should be able to write algorithms with ease.
Solid understanding of Data Science and ML fundamentals – Regression, Classification, Tree-based approach, Neural network, and sequence-based models.
Working experience with at least one ML model: LLMs, GNN, Deep Learning, Logistic Regression, Gradient Boosting trees, etc.
Should have excellent understanding of ML lifecycle
Good understanding of system architecture. Have knowledge of big data technologies – streaming architecture, data pipelines, etc.
Experience with Python, SQL, Java or Scala
Good to have:
Big data systems – Spark, EMR, S3, AirFlow
Production experience with LLMs and prompt engineering
Experience with Flask, FastAPI, RabbitMQ, Embeddings and Vector DBs
Pytorch, Tensorflow, Sklearn
Flask, Fastapi, Gunicorn, Quarkus
MLFlow, Sagemaker, Kibana, Airflow, Databricks, Grafana, Datadog
Docker, Kubernetes, Jenkins
Redis, Redshift, MongoDB, Spark, Kafka, RabbitMQ, Milvus
Poshmark is a leading social marketplace for new and secondhand style for women, men, kids, pets, home, and more. By combining the human connection of physical shopping with the scale, ease, and selection benefits of ecommerce, Poshmark makes buying and selling simple, social, and sustainable. Its community of more than 70 million registered users across the U.S., Canada, and Australia is driving the future of commerce while promoting more sustainable consumption. For more information, please visit www.poshmark.com, and for company news and announcements, please visit investors.poshmark.com. You can also find Poshmark on Instagram, Facebook, Twitter, Pinterest, and YouTube.
At Poshmark, we’re constantly challenging the status quo and are looking for innovative and passionate people to help shape the future of Poshmark. We’re disrupting the industry by combining social connections with e-commerce through data-driven solutions and the latest technology to optimize our platform. We’re nothing without our amazing team who deliver an unparalleled social shopping experience to the millions of people we connect each day.
We built Poshmark around four core values:
Focus on People to create empowered communities that drive success;
Together we Grow to support each other to strive for our dreams;
Lead with Love to foster genuine connections built upon a foundation of respect; and
Embrace your Weirdness to accept and empower one another on their own unique journey.
We’re invested in our team and community, working together to build an entirely new way to shop. That way, when we win, we all win together. Come help us build the most connected shopping experience ever.
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
Poshmark is looking for a Senior Web Engineer II to join our Buyer Pod. We are the team responsible for the core user journey: feed, discovery, search, and listing details. We don’t just build interfaces; we build the engine that helps millions of users find and buy what they love.
We are looking for an engineer who values the \"how\" as much as the \"what.\" You should be someone who understands the browser’s rendering pipeline and DOM underpinnings deeply, ensuring that our migration from Vue 2 to Vue 3 is not just a version bump, but a leap forward in performance and code quality.
Core Responsibilities
Architect & Execute: Lead small engineering pods to take complex features from discovery to production-scale delivery.
The Vue Migration: Act as a key driver in our transition from Vue 2 to Vue 3, leveraging the Composition API and modern build tools (Vite/Webpack).
High-Performance UI: Build responsive, accessible, and high-performance web applications with a focus on Core Web Vitals and efficient state management.
Design Partnership: Collaborate closely with Product and Design to ensure every pixel serves the user experience. You should bring a strong \"sense of taste\" to everything you build.
Technical Mentorship: Influence the technical roadmap and mentor junior/mid-level engineers through code reviews and architecture discussions.
90-Day Success Metrics
Immediate Impact: Contribute production-ready code to both our legacy and modern environments within your first 30 days.
Migration Milestone: Successfully migrate a complex module or shared component from Vue 2 to Vue 3.
Feature Ownership: Lead the technical execution of a new buyer-facing feature, ensuring it meets our standards for performance and design polish.
12-Month Success Metrics
Architecture Evolution: Propose and implement structural improvements to our web stack that measurably improve developer velocity and site speed.
System Expert: Become the primary technical point of contact for our search and discovery front-end architecture.
Team Growth: Level up the team’s collective knowledge of browser internals and modern JavaScript best practices.
Desired Skills
5+ years of software development experience, with a focus on high-scale web applications.
Under the Hood Knowledge: Deep understanding of JavaScript fundamentals (Event Loop, DOM API, browser rendering) beyond framework-specific abstractions.
Vue Specialist: Proven experience with Vue 2 and Vue 3. Experience navigating the friction of migrating between the two is highly preferred.
Leadership: Experience leading small teams or project \"pods\" and a track record of driving features to completion.
Product Intuition: A sharp eye for UI/UX and a passion for creating \"great\" web design rather than just \"functional\" code.
The Stack: Familiarity with modern build tools (Vite, Webpack), RESTful APIs, and distributed systems.
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
Poshmark is seeking a Senior Growth Product Manager to drive high-impact, data-informed growth across the marketplace. This role will initially focus on new user onboarding and early lifecycle experiences, with the opportunity to expand into broader growth opportunities over time, including engagement, retention, and monetization.
You will be responsible for identifying and scaling the highest leverage growth opportunities across the user journey. This includes optimizing first touch experiences, accelerating activation, and improving long-term retention. Over time, you will flex across surfaces and problems as priorities evolve.
This role is for a builder who thrives in ambiguity, brings strong analytical rigor, and takes full ownership of outcomes from problem definition through execution.
Own and improve key growth funnels across the user lifecycle, with an initial focus on new user onboarding and early activation for buyers and sellers
Identify and prioritize high-impact growth opportunities using quantitative analysis, user research, and experimentation
Lead a high-velocity experimentation program across onboarding, discovery, engagement, and retention surfaces
Design and analyze experiments with strong statistical rigor, and translate results into clear product decisions and roadmap direction
Conduct and synthesize user research to understand motivations, behaviors, and drop-off drivers across the funnel
Apply principles of customer psychology, habit formation, and behavioral economics to inform product design and optimization
Define and maintain core growth metrics, dashboards, and KPI frameworks to ensure visibility and alignment across teams
Partner closely with design, engineering, data, and marketing to deliver high-quality, scalable growth initiatives
Communicate strategy, insights, and trade-offs clearly to senior leadership with a focus on business impact
Communicate roadmap strategy, experiment results, and investment trade-offs to senior leadership with precise business impact framing, clear assumptions, and well-reasoned recommendations.
6-Month Accomplishments:
Audit the new user journey for buyers and sellers, identifying key friction points and opportunities through data and research
Establish a clear activation framework, including key metrics, instrumentation, and shared dashboards
Launch and iterate on experiments targeting the highest impact onboarding and activation gaps
Define activation milestones and outline a roadmap to reduce time to value
12+ Month Accomplishments:
Deliver measurable improvements in key growth metrics, including activation, retention, and engagement across the user lifecycle
Expand ownership beyond onboarding to additional growth surfaces such as discovery, re-engagement, and monetization
Establish a consistent experimentation engine with a strong pipeline of ideas and documented learnings
Improve time to key user actions such as first listing, first purchase, and first offer
Develop and socialize a growth playbook including frameworks, metrics, and best practices adopted across the organization
6–10 years of experience in product management, with a significant portion dedicated to growth-specific functions.
Proven track record of driving product-led growth in a consumer or marketplace environment
Strong analytical skills with experience in experimentation, funnel analysis, and data-driven decision making
Ability to operate across a wide range of problem spaces, from onboarding to retention and beyond
Experience applying user research and behavioral insights to product design
Excellent communication skills with the ability to influence cross-functional stakeholders and senior leadership
High ownership mindset with the ability to operate effectively in ambiguous, fast-paced environments
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
Role Overview
This role sits at the intersection of product, data, and customer communication. You will own
Poshmark's marketing technology stack, including our customer engagement platform (CEP),
customer data platform (CDP), email, push notifications, promotional systems, and CRM
strategy for our merchandising and seller teams.
The work here is both strategic and deeply technical. On any given week you might be
evaluating CDP architecture decisions, running send time optimization experiments, defining
segmentation logic for a seller re-engagement campaign, or partnering with engineering to
improve our transactional email template system. The common thread is that you own the
infrastructure and the outcomes, not just the roadmap.
The growth pod is lean and expects a lot from each PM. You will work directly with the Head of
Growth Product and partner daily with DS/ML, engineering, marketing ops, and the
merchandising team. The expectation is that you show up with a clear point of view, document
your work rigorously, and hold yourself accountable to channel performance, not just feature
delivery.
Poshmark is also in the middle of an AI transformation that is changing how product
development works. PMs on this team use AI tools actively to prototype, build, and ship, and
this role is no exception.
What You Will Own
Customer Engagement Platform (CEP) and Channel Orchestration
The CEP is the system of record for how we reach our buyers and sellers across push, email,
in-app, and SMS. You will own the product strategy for how to scale and use it.
Define the orchestration logic across channels: which message, to which user, through which channel, at what moment
Build and refine audience segmentation strategy across buyer lifecycle stages and seller engagement tiers
Lead personalization initiatives including our ML-powered delivery timing program, working closely with data science on model inputs, evaluation, and rollout
Establish standards for how the team builds, tests, and iterates on campaigns within the
platform so quality is consistent and learnings compound
Customer Data Platform (CDP) and Data Infrastructure
You will own the implementation strategy and long-term product roadmap, connecting our
Redshift data warehouse to downstream engagement tools to improve how we build audiences
and activate data at scale.
● Define the data model for how customer attributes, behavioral signals, and lifecycle
events flow from our data warehouse into our engagement systems
● Partner with data engineering to ensure audience definitions are accurate, refreshable,
and auditable
● Own the roadmap for how we expand CDP usage over time, including new activation
use cases across email, push, and paid channels
Targeted Lifecycle Messaging
Email, push, and promotional messaging are your highest-reach owned channels. You will own
the product strategy across all three, setting standards for message quality, channel
coordination, experimentation, and performance.
Set the standard for email and push quality and deliverability health, partnering with engineering and marketing ops to monitor performance and resolve issues quickly
Run structured experiments to improve open rates, click rates, and downstream conversion from push touch points
Own the product layer for promotional campaigns including discount mechanics, offer construction, audience targeting, and measurement
Define how promotional events interact with our broader lifecycle programs so messaging is coordinated, not redundant
Partner with merchandising and the seller team to design CRM-driven promotional programs that serve both sides of the marketplace
CRM for Merchandising
Poshmark's merchandising team manages both shopper and seller relationships, category
health, and supply-side growth. You will own the product that gives the merchandising team genuine visibility into their shopper and seller base and the ability to activate them through
personalized communication at scale.
Build the product workflows that allow the merchandising team to trigger targeted, interest-based outreach at scale without requiring engineering every time, shifting the communication model from program-driven batch sends toward user-centric engagement
Partner with the merchandising team to understand their shopper and seller communication needs and translate those into durable platform capabilities
What We Are Looking For
Martech Platform Expertise
7+ years in a product management or growth engineering role with direct ownership of a marketing technology stack
Hands-on experience with a customer engagement platform (MoEngage, Braze, Iterable, Salesforce Marketing Cloud, or similar) at a product or implementation level, not just an end user
Working knowledge of how CDPs function: data ingestion, identity resolution, audience construction, and downstream activation
Comfort with the data layer: SQL fluency, understanding of event schemas, and ability to work directly with data engineers on pipeline and model design
Comfortable reading API documentation, reviewing data schemas, and holding a technical conversation with engineers and data scientists as a peer
Experimentation and Measurement
Track record of running structured experiments across owned channels with proper methodology: experiment sizing, holdout groups, attribution, and incremental lift measurement
Understanding of the difference between correlation and causation in lifecycle data, and how to design tests that actually answer the question you are asking
Experience working with incrementality measurement frameworks is a plus
Execution
Willing and able to use AI-assisted development tools (Codex, Claude Code, or equivalents) to build prototypes, draft specs, and accelerate your own output
You own channel performance, not just feature launches. If email open rates drop or push opt-outs spike, you are the first to diagnose and address the problem
You build strong working relationships with engineering, data science, and marketing ops proactively, not reactively when something breaks
You communicate decisions and tradeoffs to senior leadership with a clear point of view, not a list of options
Nice to Have
Experience at a consumer marketplace with active seller and buyer communication programs (Etsy, eBay, Whatnot, Depop, or similar)
Background in email deliverability: domain reputation, list hygiene, ISP relationships, and inbox placement
Prior work on AI-driven personalization systems, recommendation-based messaging, or predictive audience models
Experience integrating a composable CDP (Hightouch, Segment, or similar) with a downstream engagement platform
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
Own how Poshmark shows up in users' inboxes, notification trays, and feeds. This role is responsible for the channel strategy and surface execution across email, push notifications, promotional placements, and CRM touchpoints
You'll partner closely with engineering to translate platform capabilities into channel experiences that drive retention, conversion, and engagement across Poshmark's buyer, seller, and merchandising audiences. The expectation is that you show up with a clear point of view, document your work rigorously, and hold yourself accountable to channel performance, not just feature delivery.
Poshmark is also in the middle of an AI transformation that is changing how product development works. PMs on this team use AI tools actively to prototype, build, and ship, and this role is no exception.
Responsibilities:
Own the end-to-end strategy and roadmap for Poshmark's lifecycle channels including email, push notifications, promotional placements, and CRM surfaces across buyer, seller, and merchandising audiences
Translate martech platform capabilities into channel-level features and experiments
Define and optimize the message surfaces across Poshmark's properties, ensuring channel experiences are coherent, personalized, and conversion-driven
Work with data and analytics to build segmentation strategies, measure channel performance, and identify growth opportunities across the funnel
Define and maintain channel health metrics, establishing baselines and owning improvement against them
Own the product layer for promotional campaigns including discount mechanics, offer construction, audience targeting, and measurement
Partner with merchandising and the seller team to design CRM-driven promotional programs that serve both sides of the marketplace
Required Qualifications
4+ years in a product management or growth role
Hands-on experience with a customer engagement platform (MoEngage, Braze, Iterable, Salesforce Marketing Cloud, or similar) at a product or implementation level, not just a user level
Experience integrating a composable CDP (Hightouch, Segment, or similar) with a downstream engagement platform
Background in email deliverability: domain reputation, list hygiene, ISP relationships, and inbox placement
Prior work on AI-driven personalization systems, recommendation-based messaging, or predictive audience models
Track record of running structured experiments across owned channels with proper methodology: experiment sizing, holdout groups, attribution, and incremental lift measurement
Understanding of the difference between correlation and causation in lifecycle data, and how to design tests that actually answer the question you are asking
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
Poshmark is seeking a highly creative and digitally fluent Digital Designer to join the Creative Team. This role sits at the intersection of brand storytelling, art direction, and high-volume content production. The Digital Designer will help shape how the Poshmark brand shows up across every customer touchpoint — including paid and organic social, email, in-app experiences, editorial content, and marketing campaigns.
This individual combines strong visual taste with exceptional executional skills, bringing a sharp understanding of fashion, culture, and platform-native design trends. The ideal candidate thrives in a fast-moving environment, embraces emerging creative technologies including AI-powered tools, and understands how to balance speed, scalability, and craft.
Design and produce high-quality creative assets across paid social, organic social, email marketing, push notifications, editorial, and in-app experiences.
Translate marketing briefs into compelling, channel-specific creative that aligns with Poshmark’s brand identity and business objectives.
Contribute to creative concepting, visual storytelling, and campaign ideation alongside cross-functional partners.
Develop platform-specific content optimized for Meta, TikTok, Pinterest, YouTube, email, and app environments.
Adapt creative approaches based on platform behaviors, audience expectations, and performance best practices.
Produce short-form motion graphics, animated assets, GIFs, and video-forward creative content.
Maintain and evolve scalable design systems, templates, and asset libraries to support efficient content creation across teams.
Ensure brand consistency while continuously elevating the visual quality and sophistication of creative output.
Partner closely with Growth Marketing, Social, CRM, and Brand teams to iterate creative based on campaign performance and user engagement insights.
Apply data-informed design thinking to improve conversion, retention, and engagement outcomes.
Leverage AI-powered creative tools and workflows to increase efficiency, experimentation, and content scalability while maintaining high creative standards.
Stay informed on emerging trends in design, motion, AI, fashion, and digital culture.
Within the first six months, the Digital Designer will:
Successfully onboard into Poshmark’s brand systems, workflows, and campaign processes.
Independently manage day-to-day creative production across key marketing channels.
Deliver high-quality paid and organic social creative that aligns with brand standards and performance objectives.
Build strong cross-functional partnerships with Creative, Growth, Social, and CRM teams.
Contribute new creative ideas, visual references, and platform-native approaches to ongoing campaigns.
Demonstrate proficiency using AI-assisted creative tools within the production workflow.
Within the first twelve months, the Digital Designer will:
Become a trusted creative contributor and key partner across major marketing initiatives and campaigns.
Lead the design and execution of multi-channel creative campaigns from concept through production.
Help evolve Poshmark’s digital visual identity and contribute to raising the overall creative standard of the brand.
Improve team efficiency through scalable templates, workflows, and asset systems.
Demonstrate measurable impact through creative performance improvements across engagement and conversion metrics.
Serve as a subject matter resource for emerging creative technologies, AI-enabled workflows, and digital design best practices.
2–5 years of digital design experience, ideally within a consumer brand, marketplace, fashion/lifestyle company, or agency environment.
Strong portfolio demonstrating excellence across digital campaigns, social content, branding, and motion design.
Strong visual design, typography, layout, and storytelling capabilities.
Demonstrated art direction sensibility with an elevated eye for fashion, culture, and digital trends.
Ability to create compelling content that balances brand consistency with platform relevance.
Advanced proficiency in Adobe Creative Suite, including Photoshop, Illustrator, Premiere Pro, and After Effects.
Expertise in Figma and modern digital design workflows.
Experience with AI creative tools such as Midjourney, Firefly, RunwayML, Kling, or similar platforms.
Motion design and short-form video editing capabilities required.
Strong organizational skills with the ability to manage multiple projects simultaneously under tight deadlines.
Self-motivated, adaptable, and comfortable working in a fast-paced environment.
Excellent communication and collaboration skills with openness to feedback and iteration.
Experience within fashion, resale, marketplace, or consumer app environments.
Background in creator-led or UGC-style content production.
Basic HTML/CSS knowledge for email production.
Photography, styling, or creative production experience.
Familiarity with prompt engineering and generative AI workflows.
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
We’re looking for a Manager, Art & Design Direction to lead the visual expression of our brand across content, campaigns, and digital experiences. This is a player-coach role for someone with exceptional taste, a strong design point of view, and the ability to execute at a high level while managing and mentoring a small team.
As Manager, Art & Design Direction, you will sit at the intersection of brand and content, shaping how Poshmark shows up visually across every touchpoint — from social and editorial to campaigns and brand moments.
You’ll partner closely with the Fashion & Creative Director to translate strategic vision into compelling visual execution, while setting the day-to-day creative standard for your team. This role requires someone who can move seamlessly from concept to execution — equally comfortable building a campaign mood board as they are working in Figma or AI-assisted design tools to bring ideas to life. Will be responsible managing all creative projects for the Revenue team.
Own the visual direction for brand and creative content initiatives, from concept through final delivery
Develop and maintain a cohesive visual language across all channels — social, campaigns, editorial, digital, and marketing collateral
Concept and produce high-quality visual assets that reflect Poshmark’s brand and resonate with our community
Bring a fashion-forward, culturally relevant perspective to all creative work, staying ahead of trends in fashion, retail, and visual culture
Manage and mentor a small team of creatives (designers and copywriter), providing clear, actionable feedback
Prioritize and allocate work across the team, balancing creative quality with timelines and business needs
Foster a culture of craft, curiosity, and high creative standards
Partner closely with the Creative & Fashion Director to align on vision and escalate key creative decisions
Own the end-to-end creative production process: briefing, concepting, execution, review, and delivery
Manage multiple projects simultaneously with strong organizational rigor (timelines, asset tracking, stakeholder reviews)
Collaborate cross-functionally with Marketing, Product Marketing, Growth, Partnerships, and other teams to deliver impactful creative
Ensure all deliverables are on-brand, on-time, and meet a high quality bar
Stay current on emerging design tools, AI-assisted creative workflows, and new platforms
Introduce new processes and efficiencies without compromising creative quality
Champion the use of best-in-class tools across the creative workflow
Own and maintain the shared creative file system, including:
Folder structure and organization
Naming conventions and version control
Access management across teams
Establish and enforce standards to ensure creative assets are scalable, accessible, and easy to use across the organization
Serve as the central point of coordination for creative assets, ensuring seamless collaboration across Brand, Marketing, and cross-functional teams
5–8 years of experience in art direction, design, or creative content, ideally within fashion, e-commerce, or consumer brands
A strong portfolio demonstrating exceptional taste across typography, color, composition, and visual storytelling
Experience directing and producing both still and motion content (photo, video, social, campaign)
Deep interest in fashion, style, and visual culture
Expert proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere)
Strong working knowledge of Figma and design systems
Familiarity with AI-powered creative tools (e.g., Midjourney, Adobe Firefly, RunwayML, or similar)
Experience designing across digital formats: social, web, email, and digital OOH
Leadership & Management
Experience managing or leading creative teams, formally or in a project leadership capacity
Strong communicator who can provide clear, constructive creative direction
Ability to balance hands-on creative work with team leadership responsibilities
Project Management
Highly organized with experience managing multiple projects across stakeholders and timelines
Comfortable using project management tools (e.g., Asana, Monday, Notion)
Ability to scope work, anticipate risks, and keep projects moving efficiently
Bonus Points
Background or strong interest in resale, secondhand fashion, or the creator economy
Experience working with influencer or creator content workflows
Familiarity with performance-driven or growth marketing creative
You’ll play a key role in shaping the visual identity of a brand at the intersection of fashion, technology, and community. This is an opportunity to lead creative work that reaches millions of users while building a modern, scalable, and culturally relevant design function.
","descriptionPlain":"ABOUT POSHMARK\n\n\nPoshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.\n\n \n\nWe’re looking for a Manager, Art & Design Direction to lead the visual expression of our brand across content, campaigns, and digital experiences. This is a player-coach role for someone with exceptional taste, a strong design point of view, and the ability to execute at a high level while managing and mentoring a small team.\n\n\n\n\nABOUT THE ROLE\n\nAs Manager, Art & Design Direction, you will sit at the intersection of brand and content, shaping how Poshmark shows up visually across every touchpoint — from social and editorial to campaigns and brand moments.\n\nYou’ll partner closely with the Fashion & Creative Director to translate strategic vision into compelling visual execution, while setting the day-to-day creative standard for your team. This role requires someone who can move seamlessly from concept to execution — equally comfortable building a campaign mood board as they are working in Figma or AI-assisted design tools to bring ideas to life. Will be responsible managing all creative projects for the Revenue team.\n\n\n\n\nWHAT YOU’LL DO\n\n\nCREATIVE DIRECTION & VISUAL EXECUTION\n\n - Own the visual direction for brand and creative content initiatives, from concept through final delivery\n\n - Develop and maintain a cohesive visual language across all channels — social, campaigns, editorial, digital, and marketing collateral\n\n - Concept and produce high-quality visual assets that reflect Poshmark’s brand and resonate with our community\n\n - Bring a fashion-forward, culturally relevant perspective to all creative work, staying ahead of trends in fashion, retail, and visual culture\n\n\nTEAM LEADERSHIP\n\n - Manage and mentor a small team of creatives (designers and copywriter), providing clear, actionable feedback\n\n - Prioritize and allocate work across the team, balancing creative quality with timelines and business needs\n\n - Foster a culture of craft, curiosity, and high creative standards\n\n - Partner closely with the Creative & Fashion Director to align on vision and escalate key creative decisions\n\n\nPROJECT & PRODUCTION MANAGEMENT\n\n - Own the end-to-end creative production process: briefing, concepting, execution, review, and delivery\n\n - Manage multiple projects simultaneously with strong organizational rigor (timelines, asset tracking, stakeholder reviews)\n\n - Collaborate cross-functionally with Marketing, Product Marketing, Growth, Partnerships, and other teams to deliver impactful creative\n\n - Ensure all deliverables are on-brand, on-time, and meet a high quality bar\n\n\nTOOLS, ASSET MANAGEMENT & CREATIVE OPERATIONS\n\n - Stay current on emerging design tools, AI-assisted creative workflows, and new platforms\n\n - Introduce new processes and efficiencies without compromising creative quality\n\n - Champion the use of best-in-class tools across the creative workflow\n\n - Own and maintain the shared creative file system, including:\n \n - Folder structure and organization\n \n - Naming conventions and version control\n \n - Access management across teams\n\n - Establish and enforce standards to ensure creative assets are scalable, accessible, and easy to use across the organization\n\n - Serve as the central point of coordination for creative assets, ensuring seamless collaboration across Brand, Marketing, and cross-functional teams\n\n\n\n\nWHAT WE’RE LOOKING FOR\n\n\nCREATIVE & DESIGN\n\n - 5–8 years of experience in art direction, design, or creative content, ideally within fashion, e-commerce, or consumer brands\n\n - A strong portfolio demonstrating exceptional taste across typography, color, composition, and visual storytelling\n\n - Experience directing and producing both still and motion content (photo, video, social, campaign)\n\n - Deep interest in fashion, style, and visual culture\n\n\nTECHNICAL SKILLS\n\n - Expert proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere)\n\n - Strong working knowledge of Figma and design systems\n\n - Familiarity with AI-powered creative tools (e.g., Midjourney, Adobe Firefly, RunwayML, or similar)\n\n - Experience designing across digital formats: social, web, email, and digital OOH\n\nLeadership & Management\n\n - Experience managing or leading creative teams, formally or in a project leadership capacity\n\n - Strong communicator who can provide clear, constructive creative direction\n\n - Ability to balance hands-on creative work with team leadership responsibilities\n\nProject Management\n\n - Highly organized with experience managing multiple projects across stakeholders and timelines\n\n - Comfortable using project management tools (e.g., Asana, Monday, Notion)\n\n - Ability to scope work, anticipate risks, and keep projects moving efficiently\n\nBonus Points\n\n - Background or strong interest in resale, secondhand fashion, or the creator economy\n\n - Experience working with influencer or creator content workflows\n\n - Familiarity with performance-driven or growth marketing creative\n\n \n\n\nWHY JOIN POSHMARK?\n\nYou’ll play a key role in shaping the visual identity of a brand at the intersection of fashion, technology, and community. This is an opportunity to lead creative work that reaches millions of users while building a modern, scalable, and culturally relevant design function."},{"id":"c058d95f-99d3-4998-abc8-3e656a7c328b","title":"Director of Product Design ","department":"All Departments","team":"Product Design Team","employmentType":"FullTime","location":"US California (Redwood City) - Office","secondaryLocations":[],"publishedAt":"2026-07-27T23:58:30.202+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Redwood City"}},"jobUrl":"https://jobs.ashbyhq.com/poshmark/c058d95f-99d3-4998-abc8-3e656a7c328b","applyUrl":"https://jobs.ashbyhq.com/poshmark/c058d95f-99d3-4998-abc8-3e656a7c328b/application","descriptionHtml":"
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
Poshmark is seeking a Director of Product Design to lead and elevate our end-to-end product design experience. This role will define how users discover, buy, interact and sell across our platform, shaping a seamless and engaging journey for both sides of our marketplace.
As a key member of the product leadership team, you will report to the Chief Product Officer and set the design vision, guide a talented team of designers and managers, and partner closely with Product, Engineering, Customer Research, Analytics and Marketing to deliver thoughtful, high-impact experiences. This role requires a balance of strategic leadership, strong design craft, prior working experience utilizing AI-based design tools, and deep understanding of marketplace ecosystems.
Design Vision & Strategy
Define and drive a cohesive, forward-looking design vision across Poshmark’s buyer and seller experiences ensuring that Poshmark’s product stays current with evolving design systems and industry trends.
Identify, socialize and utilize customer needs across the marketplace for both shoppers and sellers as an input to prioritize and develop a perspective on design priorities and decisions.
Align design strategy with company goals, ensuring meaningful impact on engagement, growth, and retention
Champion design as a strategic partner in shaping the product roadmap
Partner strategically with engineering to ensure great understanding & execution of our design thinking
Team Leadership & Development
Lead, mentor, and scale a high-performing design organization, including career and skills development for designers at every level including managing managers, and mentoring junior designers.
Build a structured career ladder and path for our designers at all levels of their careers from junior individual designers to senior managers and set clear expectations and a culture of evolution and growth.
Establish clear design principles, systems, and processes to ensure consistency and quality
Foster a culture of excellence, inclusivity, and continuous growth
Marketplace Design
Oversee design for core marketplace journeys, including discovery, listing, selling, social interaction, and transactions
Design for a two-sided ecosystem, balancing the needs of shoppers and sellers to improve liquidity, trust, and overall marketplace health
Drive innovation in social commerce experiences, including feeds, sharing, and community engagement
Execution & Craft Excellence
Oversee design for the overall marketplace and core customer journeys. Maintain a high bar for design quality and innovation across customer journeys, and ensure smart alignment across mobile and web platforms.
Utilize design as a means to drive innovation in social experiences including community features
Provide hands-on direction through critiques, reviews, and selective individual contribution for new exploratory workstreams that require further review and refinement
Leverage customer insights derived from a combination of user feedback, research and quantitative data to inform and validate design priorities, decisions, and evaluate impact
Lead design execution, design systems, and operations across the product roadmap—owning intake, prioritization, and resourcing to ensure design is embedded in planning and focused on highest-impact work.
Build and scale clear systems for scoping, assigning, and reviewing work across a global, distributed design team, with strong visibility into portfolio priorities
AI Transformation
Lead the design team's transition to AI-powered workflows including systematic change in how the team prototypes, iterates, and ships
Partner with product and engineering on AI-native development models where design, PM, and eng are iterating together in real time rather than passing work sequentially
Use AI to extend design capacity and speed without sacrificing quality
Cross-Functional Leadership
Partner closely with Product and Engineering leaders to define strategy and deliver impactful outcomes.
Collaborate with Brand, Creative and Marketing to ensure a cohesive, end-to-end user experience and that we deliver on a shared brand and product vision for Poshmark
Partner with Engineering to translate design systems into implementation standards, ensuring consistency across feature development.
Communicate design decisions clearly and influence stakeholders at all levels
Coordinate with team members who will report into you, and coordinate design work with you, from our India and Korea offices.
Experience
At least 10–15+ years of experience in product or UX design, with a significant portion in leadership roles
Proven success building, managing, and scaling design teams, including managing managers
Experience designing for marketplaces, e-commerce, or social platforms
Hands-on familiarity with marketplace dynamics, either professionally or as an active participant
Design & Product Expertise
Strong portfolio demonstrating high-quality, user-centered design at scale
Deep expertise in mobile-first consumer products and complex, multi-sided systems
Strong systems thinking and ability to design for both detail and scale
Experience using AI design tools like Figma Make or Claude Design
Good familiarity with experimentation, growth design, and data-informed decision-making
Leadership & Influence
Strategic mindset with the ability to connect design decisions to business outcomes
Exceptional communication and storytelling skills
Ability to influence cross-functional partners and senior leadership
Experience deploying and driving scale of design work and prototyping through use of AI-based design tools
Marketplace Insight & User Empathy
Deep understanding of marketplace dynamics, including supply/demand balance, trust, and incentives
Empathy for diverse user segments, from casual participants to power sellers
Passion for community-driven, social product experiences
Experience with live commerce, creator tools, or social engagement features
Background or experience with two-sided marketplaces, fashion, retail, resale, or lifestyle marketplaces
Shape the future of social commerce at scale
Lead design for a deeply engaged, entrepreneurial community
Build experiences that directly impact users’ livelihoods and success
Work alongside a collaborative, mission-driven team
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
We are seeking a highly skilled and analytically driven Senior Specialist II, HR Technology(Workday Techno-functional consultant) to join our People team. In this role, you will serve as a senior subject matter expert at the intersection of HR systems and people analytics, helping to optimize our HR technology ecosystem while enabling data-driven decision-making across the organization.
While you will bring deep expertise in Workday HCM—our current HR platform—your value extends beyond any single tool. You are an HR technology and people analytics professional who can build scalable reporting and analytics solutions, support workforce planning through data-driven insights, and translate complex workforce data into actionable recommendations for HR and business leaders. You contribute to the development of analytics frameworks and predictive analyses while helping ensure that our people data ecosystem remains scalable, reliable, and adaptable as technology evolves.
You will partner closely with HR, IT, Finance, and business stakeholders to enhance system capabilities, improve data quality, streamline processes, and deliver meaningful workforce insights that support organizational goals.
Develop and maintain workforce dashboards, scorecards, and recurring reports that support HR and business decision-making.
Analyze workforce trends across headcount, attrition, recruiting, diversity, performance, engagement, and employee lifecycle metrics.
Partner with HR Business Partners, Talent Acquisition, Total Rewards, and business leaders to understand reporting needs and provide actionable insights.
Build and maintain data visualizations using tools such as Tableau, Power BI, Workday Prism Analytics, or equivalent platforms.
Support workforce planning, talent reviews, succession planning, and organizational effectiveness initiatives through data analysis and reporting.
Contribute to the development of people analytics frameworks and predictive analyses that support talent and workforce decisions.
Ensure consistency, accuracy, and integrity of workforce metrics by adhering to established reporting standards and governance practices.
Administer, configure, and maintain Workday HCM modules including Core HR, Recruiting, Talent Management, Compensation, Benefits, Time & Absence, and Helpdesk.
Configure and support business processes, workflows, notifications, security roles, and system controls in alignment with HR policies and operational requirements.
Develop and maintain Workday reports, dashboards, calculated fields, and composite reports.
Support Workday biannual releases by assessing impacts, testing enhancements, and coordinating deployment activities.
Investigate, troubleshoot, and resolve system issues while ensuring timely communication and resolution for stakeholders.
Partner with HR Operations and IT teams to continuously optimize system functionality, user experience, and process efficiency.
Maintain high standards of HR data accuracy, completeness, and consistency across HR systems.
Conduct regular audits and validation activities to identify and resolve data discrepancies.
Support compliance with internal controls, audit requirements, and applicable data privacy regulations.
Document reporting definitions, system configurations, business processes, and operating procedures.
Contribute to the ongoing development and maintenance of HR data governance standards and data quality processes.
Support efforts to improve trust, transparency, and accessibility of people data across the organization.
Support integrations between Workday and connected systems including payroll, benefits, talent, learning, and finance platforms.
Assist with data imports, exports, Enterprise Interface Builder (EIB) processes, and interface monitoring activities.
Partner with IT teams and external vendors to troubleshoot integration issues and implement system enhancements.
Participate in testing activities for integrations, system upgrades, new functionality, and process changes.
Maintain technical documentation, configuration records, and knowledge base materials to support operational continuity.
Identify opportunities to automate manual HR processes and improve operational efficiency through technology solutions.
Gather business requirements and translate them into scalable system configurations, reports, and process improvements.
Serve as a trusted resource for HR technology questions, providing guidance and support to stakeholders across the organization.
Deliver training, user documentation, and knowledge-sharing sessions to improve system adoption and proficiency.
Participate in HR technology projects, implementations, and continuous improvement initiatives from planning through execution.
Build strong partnerships with HR, IT, Finance, and business teams to ensure technology solutions align with organizational needs.
7+ years of experience in HR Technology, HRIS, People Analytics, or related functions within complex and growing organizations.
Hands-on experience administering and configuring Workday HCM, including Core HR, Recruiting, Talent Management, Compensation, Benefits, Time & Absence, and related modules.
Proven experience developing HR reporting, dashboards, workforce analytics, and data-driven insights that support business and talent decisions.
Experience supporting HR system implementations, enhancements, testing, upgrades, and continuous improvement initiatives.
Experience working with HR system integrations, data management processes, and vendor-supported technology solutions.
Demonstrated ability to independently manage complex projects and deliver technical solutions while effectively partnering with cross-functional stakeholders.
Strong proficiency in Workday Report Writer, calculated fields, dashboards, and reporting capabilities.
Experience with data visualization platforms such as Tableau, Power BI, Workday Prism Analytics, or equivalent tools.
Strong analytical and problem-solving skills with the ability to interpret workforce data and communicate findings effectively.
Working knowledge of SQL and data querying concepts; familiarity with Python or R is a plus.
Understanding of system integration concepts including APIs, EIBs, SFTP, and data transformation processes.
Knowledge of HR data structures, reporting methodologies, and data governance best practices.
Strong understanding of core HR processes and employee lifecycle management.
Knowledge of compensation, recruiting, talent management, workforce planning, and organizational effectiveness concepts.
Understanding of HR data privacy, security, and compliance requirements including GDPR, CCPA, and applicable local regulations.
Familiarity with global HR operations and governance practices is preferred.
Strong customer-service orientation with a commitment to delivering high-quality stakeholder support.
Excellent communication skills with the ability to translate technical concepts into business-friendly language.
Detail-oriented with a strong focus on accuracy, data quality, and process discipline.
Highly organized and capable of managing multiple priorities in a fast-paced environment.
Collaborative team player who builds productive partnerships across functions and levels.
Demonstrates initiative, ownership, continuous learning, and a passion for process improvement.
In your first year, you will establish yourself as a trusted HR technology and people analytics partner across the organization. Stakeholders will rely on your expertise to deliver accurate workforce insights, maintain reliable HR systems, and identify opportunities for process improvement. Reporting capabilities will become more efficient and scalable, data quality will improve, and HR teams will have greater confidence in leveraging technology and analytics to make informed decisions. Through your contributions, the HR technology ecosystem will be better optimized, more user-friendly, and well-positioned to support the organization's growth and evolving business needs.
We currently use Workday as our primary HRIS, and deep Workday expertise is required for this role. However, we value professionals whose strengths extend beyond any single platform. Success in this role requires strong capabilities in HR technology, people analytics, workforce reporting, and process optimization that can adapt as systems and business needs evolve over time.
","descriptionPlain":"ABOUT POSHMARK\n\n\nPoshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.\n\n \n\nWe are seeking a highly skilled and analytically driven Senior Specialist II, HR Technology(Workday Techno-functional consultant) to join our People team. In this role, you will serve as a senior subject matter expert at the intersection of HR systems and people analytics, helping to optimize our HR technology ecosystem while enabling data-driven decision-making across the organization.\n\nWhile you will bring deep expertise in Workday HCM—our current HR platform—your value extends beyond any single tool. You are an HR technology and people analytics professional who can build scalable reporting and analytics solutions, support workforce planning through data-driven insights, and translate complex workforce data into actionable recommendations for HR and business leaders. You contribute to the development of analytics frameworks and predictive analyses while helping ensure that our people data ecosystem remains scalable, reliable, and adaptable as technology evolves.\n\nYou will partner closely with HR, IT, Finance, and business stakeholders to enhance system capabilities, improve data quality, streamline processes, and deliver meaningful workforce insights that support organizational goals.\n\n \n \n\n\nKEY RESPONSIBILITIES\n\n\n1. PEOPLE ANALYTICS & WORKFORCE INSIGHTS\n\n - Develop and maintain workforce dashboards, scorecards, and recurring reports that support HR and business decision-making.\n\n - Analyze workforce trends across headcount, attrition, recruiting, diversity, performance, engagement, and employee lifecycle metrics.\n\n - Partner with HR Business Partners, Talent Acquisition, Total Rewards, and business leaders to understand reporting needs and provide actionable insights.\n\n - Build and maintain data visualizations using tools such as Tableau, Power BI, Workday Prism Analytics, or equivalent platforms.\n\n - Support workforce planning, talent reviews, succession planning, and organizational effectiveness initiatives through data analysis and reporting.\n\n - Contribute to the development of people analytics frameworks and predictive analyses that support talent and workforce decisions.\n\n - Ensure consistency, accuracy, and integrity of workforce metrics by adhering to established reporting standards and governance practices.\n\n\n2. HR SYSTEMS ADMINISTRATION (WORKDAY)\n\n - Administer, configure, and maintain Workday HCM modules including Core HR, Recruiting, Talent Management, Compensation, Benefits, Time & Absence, and Helpdesk.\n\n - Configure and support business processes, workflows, notifications, security roles, and system controls in alignment with HR policies and operational requirements.\n\n - Develop and maintain Workday reports, dashboards, calculated fields, and composite reports.\n\n - Support Workday biannual releases by assessing impacts, testing enhancements, and coordinating deployment activities.\n\n - Investigate, troubleshoot, and resolve system issues while ensuring timely communication and resolution for stakeholders.\n\n - Partner with HR Operations and IT teams to continuously optimize system functionality, user experience, and process efficiency.\n\n\n3. HR DATA GOVERNANCE & QUALITY\n\n - Maintain high standards of HR data accuracy, completeness, and consistency across HR systems.\n\n - Conduct regular audits and validation activities to identify and resolve data discrepancies.\n\n - Support compliance with internal controls, audit requirements, and applicable data privacy regulations.\n\n - Document reporting definitions, system configurations, business processes, and operating procedures.\n\n - Contribute to the ongoing development and maintenance of HR data governance standards and data quality processes.\n\n - Support efforts to improve trust, transparency, and accessibility of people data across the organization.\n\n\n4. SYSTEMS INTEGRATION & TECHNICAL SUPPORT\n\n - Support integrations between Workday and connected systems including payroll, benefits, talent, learning, and finance platforms.\n\n - Assist with data imports, exports, Enterprise Interface Builder (EIB) processes, and interface monitoring activities.\n\n - Partner with IT teams and external vendors to troubleshoot integration issues and implement system enhancements.\n\n - Participate in testing activities for integrations, system upgrades, new functionality, and process changes.\n\n - Maintain technical documentation, configuration records, and knowledge base materials to support operational continuity.\n\n\n5. PROCESS OPTIMIZATION & STAKEHOLDER ENABLEMENT\n\n - Identify opportunities to automate manual HR processes and improve operational efficiency through technology solutions.\n\n - Gather business requirements and translate them into scalable system configurations, reports, and process improvements.\n\n - Serve as a trusted resource for HR technology questions, providing guidance and support to stakeholders across the organization.\n\n - Deliver training, user documentation, and knowledge-sharing sessions to improve system adoption and proficiency.\n\n - Participate in HR technology projects, implementations, and continuous improvement initiatives from planning through execution.\n\n - Build strong partnerships with HR, IT, Finance, and business teams to ensure technology solutions align with organizational needs.\n\n \n\n\nQUALIFICATIONS\n\n\nEXPERIENCE\n\n - 7+ years of experience in HR Technology, HRIS, People Analytics, or related functions within complex and growing organizations.\n\n - Hands-on experience administering and configuring Workday HCM, including Core HR, Recruiting, Talent Management, Compensation, Benefits, Time & Absence, and related modules.\n\n - Proven experience developing HR reporting, dashboards, workforce analytics, and data-driven insights that support business and talent decisions.\n\n - Experience supporting HR system implementations, enhancements, testing, upgrades, and continuous improvement initiatives.\n\n - Experience working with HR system integrations, data management processes, and vendor-supported technology solutions.\n\n - Demonstrated ability to independently manage complex projects and deliver technical solutions while effectively partnering with cross-functional stakeholders.\n\n\nANALYTICS & TECHNICAL SKILLS\n\n - Strong proficiency in Workday Report Writer, calculated fields, dashboards, and reporting capabilities.\n\n - Experience with data visualization platforms such as Tableau, Power BI, Workday Prism Analytics, or equivalent tools.\n\n - Strong analytical and problem-solving skills with the ability to interpret workforce data and communicate findings effectively.\n\n - Working knowledge of SQL and data querying concepts; familiarity with Python or R is a plus.\n\n - Understanding of system integration concepts including APIs, EIBs, SFTP, and data transformation processes.\n\n - Knowledge of HR data structures, reporting methodologies, and data governance best practices.\n\n\nDOMAIN & COMPLIANCE KNOWLEDGE\n\n - Strong understanding of core HR processes and employee lifecycle management.\n\n - Knowledge of compensation, recruiting, talent management, workforce planning, and organizational effectiveness concepts.\n\n - Understanding of HR data privacy, security, and compliance requirements including GDPR, CCPA, and applicable local regulations.\n\n - Familiarity with global HR operations and governance practices is preferred.\n\n\nSOFT SKILLS & WAYS OF WORKING\n\n - Strong customer-service orientation with a commitment to delivering high-quality stakeholder support.\n\n - Excellent communication skills with the ability to translate technical concepts into business-friendly language.\n\n - Detail-oriented with a strong focus on accuracy, data quality, and process discipline.\n\n - Highly organized and capable of managing multiple priorities in a fast-paced environment.\n\n - Collaborative team player who builds productive partnerships across functions and levels.\n\n - Demonstrates initiative, ownership, continuous learning, and a passion for process improvement.\n\n \n \n\n\nWHAT SUCCESS LOOKS LIKE\n\nIn your first year, you will establish yourself as a trusted HR technology and people analytics partner across the organization. Stakeholders will rely on your expertise to deliver accurate workforce insights, maintain reliable HR systems, and identify opportunities for process improvement. Reporting capabilities will become more efficient and scalable, data quality will improve, and HR teams will have greater confidence in leveraging technology and analytics to make informed decisions. Through your contributions, the HR technology ecosystem will be better optimized, more user-friendly, and well-positioned to support the organization's growth and evolving business needs.\n\n \n \n\n\nA NOTE ON TOOLING\n\nWe currently use Workday as our primary HRIS, and deep Workday expertise is required for this role. However, we value professionals whose strengths extend beyond any single platform. Success in this role requires strong capabilities in HR technology, people analytics, workforce reporting, and process optimization that can adapt as systems and business needs evolve over time.\n\n"},{"id":"5e1163a0-4ed9-4301-b68a-3242009f04ab","title":"Paid Search & Shopping Manager","department":"All Departments","team":"Revenue Team","employmentType":"FullTime","location":"US California (Redwood City) - Office","secondaryLocations":[],"publishedAt":"2026-08-24T19:48:30.681+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Redwood City"}},"jobUrl":"https://jobs.ashbyhq.com/poshmark/5e1163a0-4ed9-4301-b68a-3242009f04ab","applyUrl":"https://jobs.ashbyhq.com/poshmark/5e1163a0-4ed9-4301-b68a-3242009f04ab/application","descriptionHtml":"
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
Poshmark is looking for a Paid Search & Shopping Manager to lead the hands-on execution and operational excellence of our Google Search and Shopping programs within the Growth team. This is a senior individual contributor role with direct management responsibility — you will own the day-to-day performance of Poshmark’s search and shopping channels while guiding and developing a direct report.
As a platform expert and operational leader, you will be responsible for the full campaign lifecycle: from trafficking and QA through to optimization, testing, and performance reporting. You will work in close partnership with the Paid Search Director to translate channel strategy into flawlessly executed programs, and you will serve as a key voice for search and shopping best practices across the Growth team.
If you are a seasoned search operator who is energized by both precision execution and developing others — and you want to apply your expertise at the scale of a nationally recognized marketplace — this role is for you.
KEY RESPONSIBILITIES
Campaign Trafficking, QA & Execution
• Own end-to-end trafficking, setup, and quality assurance of Google Search and Shopping campaigns, ensuring flawless execution across all campaign types, match types, bidding strategies, and feed configurations.
• Maintain rigorous QA standards across tracking implementation, UTM structures, audience targeting, and creative copy — ensuring every campaign goes live to spec.
• Oversee Shopping feed health and structure in close coordination with data and product feed partners, proactively identifying and resolving feed issues.
• Manage campaign naming conventions, account structure, and budget organization to ensure operational clarity and reporting accuracy across all accounts.
• Serve as the team’s escalation point for complex trafficking and execution challenges, driving fast and effective resolution.
Optimization & Performance
• Lead ongoing optimization of Search and Shopping campaigns across bids, budgets, keywords, audiences, ad copy, and landing page alignment — always connecting tactical actions to strategic KPIs.
• Design and execute structured testing programs across keyword strategy, bidding approaches, ad copy, creative formats, and audience segmentation, documenting and communicating learnings clearly.
• Monitor campaign performance daily, identifying trends, anomalies, and opportunities and translating them into actionable recommendations for the Paid Search Director and broader team.
• Implement Smart Bidding, Performance Max, and other automation-forward strategies with a disciplined, test-and-validate approach.
• Champion the use of AI and automation tools to streamline workflows, reduce manual overhead, and drive operational efficiency at scale.
Reporting & Measurement
• Build and maintain performance reporting frameworks that clearly communicate Search and Shopping investment, efficiency, and business impact to internal stakeholders.
• Contribute to regular performance reviews, monthly recaps, and ad-hoc analyses, translating complex data into clear, executive-ready narrative.
• Develop a strong working understanding of attribution methodology and contribute to cross-channel measurement conversations in partnership with data and analytics teams.
• Maintain accuracy and consistency across all performance data pipelines, tagging, and measurement tooling for owned channels.
Team Leadership & Cross-Functional Partnership
• Directly manage one Analyst, providing day-to-day direction, structured feedback, and ongoing development support to help them grow as a paid search practitioner.
• Partner closely with the Paid Search Director to ensure tactical execution is fully aligned with channel strategy and business objectives.
• Collaborate cross-functionally with creative, product, data, and growth teams to ensure search and shopping programs are well-integrated and operationally sound.
• Contribute to broader Growth team initiatives including new channel testing, measurement strategy, and paid media best practice development.
WHAT WE’RE LOOKING FOR
• 5+ years of hands-on paid search experience with deep, proven expertise in Google Ads — including Search, Shopping, Performance Max, and the Google ecosystem broadly.
• Demonstrated experience managing or mentoring at least one direct report, with strong instincts for delegation, feedback, and developing junior practitioners.
• Expert-level command of Google Ads campaign architecture, Smart Bidding strategies, Shopping feed management, and keyword strategy across match types.
• Proven track record of delivering against performance KPIs at scale, ideally within a consumer marketplace, e-commerce, or app-based environment.
• Strong familiarity with Google Merchant Center, feed optimization best practices, and Shopping-specific diagnostic and performance tooling.
• Solid command of measurement and analytics fundamentals, including Google Analytics, UTM tagging, conversion tracking, and attribution modeling.
• Experience designing and executing structured A/B and multivariate tests, with the ability to communicate findings clearly and drive action from results.
• Excellent organizational skills — you manage multiple accounts, deadlines, and workstreams simultaneously with precision and without things slipping.
• Strong written and verbal communication skills, with experience presenting performance data and strategic recommendations to senior stakeholders.
• Experience with Microsoft Advertising (Bing) and/or retail media channels is a plus.
• Google Ads certification is strongly preferred.
WHY POSHMARK
Poshmark is the leading social commerce marketplace for secondhand fashion in North America, connecting millions of buyers and sellers through a community-first, mobile-native platform. Since our founding in 2011, we’ve built something rare: a marketplace where shopping is social, sustainability is built in, and every closet is a storefront.
With tens of millions of users across the US, Canada, Australia, and India, Poshmark operates at genuine scale — and our Growth team sits at the center of that engine. Search and Shopping are critical levers for Poshmark’s buyer acquisition and revenue growth, and the right person in this role will have direct, visible impact on how the business performs.
At Poshmark, you’ll find a collaborative, high-performance culture where your work matters, your voice is heard, and the mission — empowering the next generation of entrepreneurs — is something the whole company shows up for every day.
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
About the Role
Poshmark is looking for a Growth Marketing Manager, Awareness Media to own our paid video strategy across multiple channels. You will operate with a builder's mindset - testing new opportunities, scaling what works, and managing both direct campaign execution and agency partnerships to accelerate shopper and seller growth.
Key Responsibilities
You will own the strategy and execution across our primary video channels: TV, CTV/OTT, and YouTube, with flexibility to explore opportunities like OOH and network partnerships. You will be equally comfortable building a quarterly media plan as you are optimizing live campaigns. Your work will span both sides of our marketplace as needed with a sophisticated mix of in-house execution and agency partnerships. This role will report to the Director of Growth, Awareness.
Develop and execute Poshmark's integrated video media strategy, balancing brand awareness with intent objectives across TV, CTV, and YouTube
Own end-to-end campaign execution: planning, media buying, performance monitoring, and optimization across all video channels
Execute campaigns directly where appropriate (YouTube, programmatic placements) and manage relationships with media agencies for TV, premium CTV, and strategic partnerships
Collaborate closely with cross-functional partners across brand, creative, data and engineering
Design and run structured experiments to evaluate channel viability and emerging opportunities - setting clear success metrics and synthesizing learnings into actionable recommendations
Identify the highest-leverage levers across your channel portfolio - audience, creative, buying strategy - and build scalable playbooks to drive efficiency and scale
Manage a dynamic budget across channels and time periods, tracking KPIs and translating performance data into clear insights and action plans for stakeholders
Negotiate rates, added value, and make-goods with networks, platforms, and media partners to maximize efficiency and secure premium inventory
Collaborate cross-functionally with growth, creative, data, and analytics teams to align media strategy with broader business objectives and quarterly priorities
About You
5–8 years managing and executing multi-million dollar campaigns across awareness media channels (TV, CTV/OTT, YouTube), ideally at an e-commerce or high-growth brand
Hands-on-keyboard experience setting up and managing video / CTV campaigns in platforms like CM360, DV360, The Trade Desk, etc.
Demonstrated ability to manage and optimize multiple channels simultaneously, with a track record of impact through multiple measurement lenses: lift studies, incrementality, MMM, etc.
Strong negotiation skills and experience securing favorable rates and placements from networks, platforms, and media partners
Analytical fluency: comfortable working with large datasets, building performance dashboards, and making budget decisions grounded in data
Experimentation mindset: you know how to design rigorous tests, read results objectively, and deprioritize ideas that are not working
Comfort with ambiguity: you thrive in environments where focus shifts between seller and shopper initiatives and can adapt without losing momentum
Excellent written and verbal communication skills with the ability to present channel strategy and results to senior stakeholders clearly
Strong grasp on media and entertainment trends and calendars within our target audience
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
Poshmark's inventory is vast, dynamic, and unlike anything in traditional retail. This role exists to make sense of it and build processes around optimizing it to create intentional demand across the platform, digging in to where supply is constrained or oversaturated, and shaping how we surface the right product to the right buyer at the right moment.
You'll operate as the merchant lead across all categories — Women's, Men's, Kids, Luxury, Sneakers, Home, and beyond — developing a platform-wide view of what's selling, what's stalling, and what we're missing. You'll translate that intelligence into action: working with site merchandising, growth, product, and supply teams to drive demand where the inventory exists and identify supply gaps where demand is outpacing listing volume.
This is a commercially-minded role that sits at the intersection of data, intuition, and cross-functional influence. You'll manage an assistant merchant and be a key contributor to the broader Merchandising function as it scales.
What You Will Do:
Own category performance end to end
This role sits at the center of two key workstreams: shaping what supply comes onto the platform before demand catches up to it, and deploying the supply we already have against the right seasonal story at the right moment. Categories are built utilizing both levers continuously in response to real time data tracking.
Turn market movement into action
Track sell-through, trend velocity, search behavior, and category liquidity closely enough to catch what is building and conversely, what is downtrending. Turn that read into merchandising calls and recommendations the rest of the org can act on.
Develop an always-on supply demand mindset
Break inventory health down by category, brand, and price point to see where supply is too thin to meet demand, and where depth exists but isn't converting.
Then work both angles: pull demand levers against the inventory we already hold, and push the supply team to acquire what we don't. This is the core skill the role is built around — not just diagnosing the imbalance, but developing and honing levers to address it.
Get product in front of the right audience at the right time
Partnering with product and engineering you create usable data frameworks for making product and assortment decisions — shaping feed ranking, search, PDPs, and editorial placement, not just the homepage carousel. The goal is influence embedded throughout the experience, wherever it moves the category forward.
Set the category's seasonal messaging cadence
Work with merchandising, marketing, product and data teams plan seasonal pushes, trend moments, and promotional windows in step with growth marketing, paid media, and supply. Every seasonal moment should be a chance to activate existing inventory and influence and highlight where future supply needs are.
Oversee all categories - Womens and Mens/Kids
Set direction, delegate real ownership, and build their capability over time. Be the link between daily execution and the VP of Merchandising's strategic priorities — translating one into the other in both directions.
Help build the intelligence layer categories run on
Contribute to Poshmark's demand intelligence infrastructure — shaping the metrics, cadences, and inputs that make the supply/demand call faster and sharper every season, for you and for whoever holds this seat next.
WHAT WE'RE LOOKING FOR
Commercial Instinct
- Strong feel for product, trend, and consumer behavior — what people want and why
- Comfortable making recommendations with incomplete information
- Background in retail, marketplace, or e-commerce merchandising
Analytical Fluency
- Confident reading dashboards, sell-through reports, and performance data
- Knows which metrics matter and can spot meaningful patterns in noisy data
- Able to build and present a clear, data-grounded business case
Cross-functional Influence
- Experienced working across product, growth, and supply teams
- Can translate merchandising priorities into language that resonates with each team
- Builds trust and alignment without relying on authority
People & Ops
- Some prior management experience, or a clear track record of leading projects and guiding junior teammates
- Organized and reliable — manages competing priorities without dropping balls
- Thrives in a build-mode environment with evolving processes
NICE TO HAVE
- Resale or secondhand market experience
- Fashion or apparel category background
- Experience in a two-sided marketplace
- Familiarity with feed ranking or search merchandising
- Exposure to demand forecasting or inventory planning tools
EXPERIENCE
5–8 years in merchandising, buying, or category management, ideally within a consumer marketplace, e-commerce platform, or multi-category retailer. Experience managing at least one direct report is preferred, but will consider strong individual contributors who are ready to step into a people management role for the first time.
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
Poshmark is seeking a proactive, commercially driven Director of Data Analytics to join the Revenue team. This role is the analytical engine behind Poshmark's merchandising, growth, and supply strategy, responsible for building the intelligence infrastructure that tells us what buyers want, where supply is failing to meet demand, and where seller GMV opportunity is being left on the table.
The ideal candidate doesn't wait to be asked. They see the opportunity in the data before anyone else does, know exactly which signals to pull and how to connect them, and build the dashboards, frameworks, and tools that turn raw platform data into decisions the business can act on in real time.
This is a builder role. You will define the data architecture for how the Revenue team operates, from inventory health and sell-through reporting to trend cycle intelligence, supply gap identification, and seller GMV opportunity and partner directly with the CRO and cross-functional leads across Merchandising, Growth Marketing, Supply Partnerships, Product, and Data Engineering.
Build the Revenue Intelligence Infrastructure. Own the end-to-end analytics stack for the Revenue team, defining what data we need, how it connects, and how it surfaces as a single source of truth across demand signals, inventory health, sell-through, and seller GMV opportunity.
Own Demand & Supply Intelligence. Translate search acceleration, save behavior, sell-through rates, and category liquidity into a live picture of platform health. Identify where supply is failing to meet demand and build the framework that matches buyer intent to seller opportunity.
Drive Trend & Supply Gap Intelligence. Build continuous systems that surface which trends are accelerating, where supply gaps are forming, and where early sourcing is needed, packaging these into actionable briefs that let Supply Partnerships and Merchandising move before a GMV window closes.
Create Decision Surfaces, Not Reports. Build operational dashboards for the CRO and Revenue leadership that answer specific business questions daily, and own their ongoing quality, accuracy, and evolution.
Lead AI-Powered Analytics. Integrate GenAI tools into daily workflows to accelerate output, and architect toward a Revenue Intelligence Platform where demand sensing, campaign performance, and seller opportunity are surfaced automatically and continuously.
Partner Cross-Functionally & Build the Team. Serve as the analytical backbone for Merchandising, Growth, Supply Partnerships, and Product. Partner with Data Engineering to productionize frameworks. Hire, mentor, and grow a team of analysts and promote a data-driven culture across the Revenue org.
Successfully onboard into Poshmark's data environment, Revenue team priorities, and cross-functional workflows.
Audit existing analytics infrastructure and deliver a clear assessment of gaps, quick wins, and the roadmap for the Revenue Intelligence build.
Stand up core operational dashboards for sell-through, inventory health, and supply gap monitoring actively used by Merchandising and Growth teams.
Establish the supply gap brief format and delivery cadence in partnership with the Supply Partnerships team.
Build strong cross-functional relationships with Merchandising, Growth, Supply Partnerships, Product, and Data Engineering.
Demonstrate proactive intelligence orientation bringing the team signal-backed opportunities they weren't already asking about.
Own and operate a fully functional Revenue Intelligence infrastructure connected, reliable, and used daily across the Revenue team.
Deliver a live trend cycle intelligence system that informs editorial, paid media, and supply acquisition decisions on a continuous basis.
Build and maintain a supply gap intelligence pipeline that drives measurable Supply Partnerships sourcing activity and new category development.
Demonstrate measurable GMV impact through better-timed campaigns, supply gap closures, and demand-driven seller activation.
Establish scalable data models, pipelines, and reporting frameworks that reduce manual analytical work across the Revenue team.
Begin building toward the AI-powered Revenue Intelligence Platform vision with at least one AI-integrated intelligence layer in production.
8–12 years in data analytics, with meaningful time spent in consumer marketplace, e-commerce, fashion, or retail environments.
Proven track record of building analytics infrastructure that changed how a business makes decisions not just reported on decisions already made.
Experience working directly with senior commercial leadership and translating business strategy into data architecture.
Demonstrated experience leading or growing a team of analysts; strong senior individual contributors will be considered for the right candidate.
Bachelor's or Master's degree in a quantitative field (e.g., Statistics, Mathematics, Computer Science, Economics) or equivalent practical experience.
Expert-level proficiency in SQL. Strong programming skills in Python for data manipulation, statistical analysis, and pipeline automation.
Hands-on experience in Databricks, Snowflake, or equivalent large-scale data environments.
Experience with dbt or similar data transformation frameworks and modern data stack tooling.
Advanced dashboard and visualization skills proficient in Looker, Tableau, or equivalent; knows the difference between a report and a decision surface.
Familiarity with behavioral event data, funnel analytics, and supply/demand modeling in a two-sided marketplace context.
Practical, hands-on experience using LLMs (e.g., Claude, Gemini, ChatGPT) to write and optimize queries, troubleshoot code, and accelerate analytics workflows.
Commercial instincts to match technical fluency understands how sell-through rate, inventory liquidity, trend velocity, and supply gaps connect to revenue outcomes.
Proven ability to translate complex data into actionable business recommendations and communicate effectively with non-technical stakeholders.
Strong project management skills; able to manage multiple workstreams across cross-functional partners simultaneously.
Ability to tell a story with data and drive executive alignment on analytical findings and infrastructure investment.
Experience with two-sided marketplace data (supply and demand dynamics, inventory liquidity modeling).
Background in fashion, resale, or consumer lifestyle platforms.
Familiarity with CDPs Segment, mParticle, Hightouch, or Salesforce and behavioral event data pipelines.
Experience building or integrating AI/LLM-powered analytics systems or data products.
Exposure to paid media performance analytics across Meta, Google, TikTok, and Pinterest.
Background in demand forecasting, inventory planning, or assortment analytics.
Experience developing or maintaining data governance standards and documentation.
Deep understanding of A/B testing methodologies, statistical significance, and causal inference techniques.
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
As the business owner for Posh Live, you will own its operating plan, marketplace health, growth strategy, and execution. You will make day-to-day business decisions across supply, demand, product priorities, programming, and marketplace quality while leading a cross-functional organization spanning Product, Engineering, Marketing, Data, and Operations.
Success in this role is measured by one thing: whether Posh Live grows into a healthy, scalable business.
This is a business-owner role reporting to the Head of Posh Live, with real decision-making authority over how the strategy gets built out in practice - including direct management of the Host Acquisition team. You will lead a broader cross-functional group spanning Product, Engineering, Marketing, and Data, set the operating plan and cadence, and be the person accountable when targets are hit or missed. This role is for someone who wants ownership of a growing business line, not just a set of deliverables.
Business Ownership and Accountability
Own the detailed operating plan for Posh Live and be directly accountable for the business metrics that matter - growth, engagement, and marketplace health.
Make the day-to-day calls needed to hit targets, escalating only the trade-offs that materially change the strategic direction.
Own forecasting and reporting for Posh Live's performance, and make the case for resourcing and investment where needed.
Buyer Experience and Content Strategy
Define what a great buyer experience looks like across Posh Live - discovery, watching, and purchasing - and translate that into clear content and programming standards.
Own curation criteria and programming decisions for premium/flagship content, and be accountable for how well it reflects that buyer experience bar.
Partner with Merchandising and key partners on exclusive inventory and content planning.
Host Acquisition and Marketplace Quality
Own the strategy and execution playbook for host acquisition, and directly manage the Host Acquisition team
Own the programs, incentives, and quality mechanisms that grow and maintain a healthy base of hosts/sellers, and be accountable for the resulting supply and quality metrics.
Own the trade-off between growth in volume and the quality standards that keep the marketplace trustworthy for buyers.
Cross-Product Growth and Discovery
Own how Posh Live connects with and reinforces the broader Poshmark experience (search, catalogue, feed), and be accountable for the resulting engagement metrics.
Work with Product and Engineering to prioritize the features that most strengthen these connections, making the final call on trade-offs within your remit.
Cross-Functional Leadership
Lead a cross-functional working group spanning Product, Engineering, Marketing, and Data - setting goals, holding partners accountable, and unblocking execution.
• Own the operating cadence for Posh Live — goal-setting, business reviews, and prioritization frameworks.
• Define clear roles, responsibilities, and decision rights across partner teams, and be the final decision-maker on the majority of day-to-day trade-offs.
Took ownership of the business
Stood up a concrete, sequenced operating plan with clear owners, milestones, and metrics - and is running the business against it.
Established the operating cadence and reporting rhythm with the Head of Posh Live and cross-functional partners.
Defined and began raising the buyer experience bar
Defined a clear point of view on what a great buyer experience looks like on Posh Live, and translated it into concrete content and programming standards.
Ran a first cohort of flagship content against these standards.
Defined the host acquisition strategy and got the team executing against it
Took on management of the Host Acquisition team, defined a clear execution strategy and playbook, and provided hands-on guidance to run against it.
Delivered an early, measurable improvement in sourcing, onboarding, or activation performance tied to the new strategy.
Instrumented and began owning cross-product engagement
Defined and began tracking the core cross-product engagement and discovery metrics as owned KPIs.
Identified and prioritized 1-2 high-leverage product changes to strengthen these connections.
Scaled host acquisition through a proven strategy
Grew host/seller volume through the team's execution of your acquisition strategy and playbook, without degrading quality.
Can point to specific strategic and management decisions that drove the result.
Established a differentiated buyer experience
Made Posh Live's buyer experience - anchored by flagship content - a recognizable, differentiated draw that sets the standard for the rest of the marketplace.
Proved out cross-product growth loops at scale
Showed measurable, sustained traffic and engagement flowing between Posh Live and the rest of the Poshmark experience, with clear accountability for the result.
Built a scalable operating engine and earned expanded ownership
Established a repeatable planning and execution cadence that the team can run without heavy day-to-day involvement from the Head of Posh Live.
Regularly informed strategic refinements with clear, data-backed recommendations, and expanded scope of ownership as trust was established.
6-10+ years of experience in strategy, business/general management, or product/growth roles, with a track record of owning outcomes - not just delivering plans or analyses.
Prior experience managing a team (e.g., acquisition, sales, or partnerships) with clear performance targets is strongly preferred.
Experience in marketplace, e-commerce, social/live commerce, or content/creator platforms strongly preferred.
Demonstrated ability to take a strategic direction set by others and run a business against it, making independent calls within a clear mandate.
Comfort owning pricing/fee structures, marketplace supply/demand levers, and quality-vs-volume trade-offs.
Strong quantitative and analytical skills; comfortable owning KPIs, building forecasts, and being held accountable for hitting them.
Demonstrated ability to lead cross-functionally and drive accountability without direct reporting authority.
Excellent communication skills; comfortable making the case for resourcing and flagging real trade-offs to senior leadership.
High ownership and bias to action; comfortable running a business day to day in a fast-moving, still-emerging environment.
Prior experience with live shopping, video commerce, or creator economy businesses is a strong plus.
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
The Sr. Manager, Product Marketing (Posh Live) sits at the intersection of Product, Growth, Community, and Content, working closely with the Director of Product Marketing and the GM of Posh Live. This role defines how Posh Live shows up to buyers and sellers - shaping positioning, messaging, and go-to-market strategies that drive adoption, engagement, and growth for Poshmark's live shopping product.
Critically, this role starts from the buyer. You will build a deep, first-hand understanding of why and how buyers discover, watch, and purchase through live shows, and use that understanding to define what it takes for a brand or enterprise seller to actually succeed on Show. Seller-facing value propositions, enablement content, and playbooks should all be grounded in real buyer behavior and demand - not written from the seller side in. This role is both strategic and highly hands-on, with day-to-day cross-functional execution.
Buyer Insight as the Foundation for Seller Success
Build a deep, data-informed understanding of buyer behavior on Show: discovery and viewing patterns, what drives watch time and purchase, category and price sensitivity, and trust/loyalty drivers.
Translate buyer insight into a clear point of view on what makes a show, host, or category successful - and use that to define what \"good\" looks like for brand and enterprise sellers.
Continuously feed buyer-side learnings back into seller-facing strategy, content, and product requirements.
Brand and Enterprise Seller Value Proposition and Playbooks
Define the value proposition for brand and enterprise sellers hosting on Show, anchored in demonstrated buyer demand rather than assumptions.
Build and maintain playbooks that help brand and enterprise hosts plan, run, and optimize shows - grounded in what actually drives buyer engagement and conversion.
Partner with Supply/Partnerships and Merchandising to ensure onboarding, enablement, and success materials for brand/enterprise sellers reflect current buyer insight.
Define success metrics for brand/enterprise sellers on Show and identify the levers that most reliably improve them.
Establish comprehensive seller educational programs and trust guidelines that teach enterprise brands how to maintain compliance, protect their reputation, and build long-term buyer loyalty during live broadcasts.
Product Narrative, Positioning, and Messaging
Define value propositions and messaging frameworks for buyers and sellers across the Show experience — discovery, live interactions, hosting tools, and checkout.
Develop clear, compelling narratives that translate the mechanics of live shopping into simple, user-centric benefits for both sides of the marketplace.
Ensure consistent storytelling across in-product, lifecycle, marketing, and external channels.
GTM Strategy for Launches and Enhancements
Lead GTM strategy for new Show features and enhancements, including:
Feature positioning and differentiation
Target segmentation across buyer segments and host tiers (including brand/enterprise)
Rollout plans, pilots, and experimentation frameworks
Launch KPIs, adoption goals, and success measurement
Partner closely with Product, Growth, and Analytics to execute launches with impact.
Built a rigorous, buyer-first understanding of Show
Synthesized qualitative and quantitative insight into why and how buyers discover, watch, and purchase on Show.
Identified 2-3 high-leverage buyer insights that directly inform seller strategy, messaging, or the product roadmap.
Defined the brand/enterprise seller value proposition and first playbook
Published a clear, buyer-grounded value proposition for brand and enterprise sellers hosting on Show.
Shipped a first version of a seller playbook, built from buyer/engagement data rather than seller assumptions.
Established a clear, unified Show product narrative
Developed and socialized a core messaging and positioning framework for buyers and sellers.
Aligned cross-functional partners on who Show is for, what problem it solves, and why it matters.
Built a strong cross-functional operating cadence
Established trusted working relationships with Product, Growth, Data Analytics, Supply/Partnerships, and the GM's team.
Defined clear GTM roles, responsibilities, and decision rights for major launches.
Made brand/enterprise seller success a repeatable, buyer-grounded motion
Evolved playbooks and enablement materials into a durable system that scales with new brand/enterprise sellers.
Demonstrated clear improvement in brand/enterprise seller outcomes (e.g., show performance, conversion, repeat hosting) tied to buyer insight-driven changes.
Institutionalized product marketing excellence for Show
Embedded consistent positioning and storytelling across in-product, lifecycle, and external channels.
Created durable frameworks and tooling that enable the team to scale launches and messaging efficiently.
Driven measurable adoption and engagement outcomes
Demonstrated clear impact on buyer watch time, conversion, repeat viewership, and show volume.
Improved launch performance through experimentation, segmentation, and iteration.
Influenced Show strategy through user and market insight
Regularly surfaced actionable insights that shape Show's roadmap and go-to-market decisions.
Helped identify new growth opportunities across categories, buyer segments, or seller tiers.
5-8 years of experience in product marketing, growth marketing, or lifecycle marketing, ideally at a marketplace, social commerce, or live/video commerce company.
Demonstrated ability to build deep consumer/buyer insight and translate it into seller- or partner-facing strategy and enablement.
Experience building playbooks or enablement materials for B2B2C partners, brands, or enterprise accounts is a strong plus.
Track record of driving adoption and engagement for a product in an early or scaling phase.
Strong ability to translate complex product mechanics into clear, user-centric value propositions.
Comfort working with data and analytics to define success, measure impact, and inform decisions.
Strong collaborator with experience influencing without authority across Product, Growth, Supply/Partnerships, and Analytics.
Excellent written and verbal storytelling skills, comfortable writing for both consumer and brand/enterprise audiences.
Bias toward action, testing, and iteration; comfort operating in ambiguity.
Genuine interest in resale, social commerce, and/or live shopping formats is a strong plus.
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
The Director, Financial Crimes Compliance – AML Officer is the designated US governance owner for Poshmark’s Financial Crimes Compliance program. This role owns the BSA/AML program, the compliance policy and risk framework, and the governance structure required to make the program audit-ready, banking-partner-ready, and scalable.
The Director is accountable for regulatory interpretation, program-level risk assessment, sanctions governance, escalation standards, training substance, audit response, and active oversight of Financial Crimes Operations. This role also owns executive reporting and program health monitoring, and serves as the primary compliance point of contact for internal leadership, external auditors, and banking partners.
The Director partners closely with Risk Strategy on seller identity and related risk controls. Risk Strategy owns vendor selection and vendor performance management for the underlying identity / risk tooling stack, while Financial Crimes Compliance defines the regulatory requirements, control standards, and acceptance criteria that the program must satisfy.
Program Ownership: Own and maintain Poshmark’s BSA/AML program, including annual risk assessment, governance cadence, and program documentation.
Policy Governance: Own compliance policy governance for seller identity, KYC/KYB, sanctions screening, and high-risk seller review control standards.
Risk Strategy Partnership: Partner with Risk Strategy on the seller identity / KYC / KYB / sanctions program by defining regulatory requirements, control standards, acceptance criteria, and escalation rules for the program.
External Liaison: Serve as the primary US governance point of contact for banking partners, external auditors, and regulators.
Executive & Health Reporting: Own executive reporting and program health reporting, including BSA/AML trends, sanctions screening performance, escalation volumes, control effectiveness, and operational quality.
Training Oversight: Own the compliance curriculum and sign off on training before Financial Crimes Operations delivers it.
Cross-Functional Roadmap: Drive the Financial Crimes Compliance program roadmap with Product, Engineering, and Operations, including business requirements, control design, user-facing workflow design, terms/policy implications, and support content requirements.
Pre-Go-Live Sign-Off: Review and approve controls before go-live, including the compliance requirements for new workflows, tooling, and product changes.
Vendor Governance: Own the full lifecycle of Financial Crimes Compliance vendor partnerships from a compliance perspective, including business requirements, implementation oversight, ongoing business reviews, and partnership with Product, Legal, and Contracts as needed.
Detection & System Monitoring: Provide detection logic oversight and ongoing program health monitoring, including decision logic calibration, feedback-loop analysis, control performance review, and oversight of the admin functionality and access controls required to operate the program safely and consistently.
SAR Filing Governance: Own SAR filing governance and reporting operations in partnership with the AML Escalation Manager, including escalation standards, filing decision oversight, documentation quality, and audit-ready recordkeeping.
Audit Leadership: Lead audit preparation and response, including evidence organization, control narratives, and remediation tracking.
Operational Oversight & Intervention: Maintain active knowledge of Financial Crimes Compliance Operations execution quality, identify gaps between policy intent and operational reality, and intervene when execution creates compliance risk.
Procedure Approval: Review and approve Financial Crimes Compliance Operations operational procedures before implementation.
Experience: 7+ years of experience in BSA/AML, sanctions, financial crimes compliance, or a closely related discipline.
Certifications: CAMS / ACAMS or equivalent certification required.
Regulatory Knowledge: Strong working knowledge of BSA, AML, OFAC, the USA PATRIOT Act, FinCEN expectations, and AMLA 2020.
Exam & Audit Management: Direct experience managing regulatory exams, banking partner relationships, and audit-ready compliance programs.
Technical & Workflow Integration: Experience translating regulatory requirements into business requirements, workflows, support content, and operational controls.
Vendor & Cross-Functional Leadership: Experience with vendor management, cross-functional program leadership, and senior stakeholder management.
Communication & Influence: Strong executive communication skills and the ability to influence across Product, Engineering, Operations, Legal, and Finance.
Education: Bachelor’s degree preferred; advanced degree a plus.
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
We are seeking a Senior Technical Recruiter to lead full-cycle recruiting for business-critical technical roles across Engineering, Product, Data, AI/ML, Security, and related functions. You will be both a builder and an advisor: translating evolving business priorities into thoughtful talent strategies, engaging exceptional candidates in competitive markets, and helping leaders make high-quality hiring decisions.
You will thrive in this role if you are comfortable navigating change, creating clarity where requirements are still taking shape, and moving between strategic consultation and hands-on execution. You will partner closely with executives, hiring leaders, HR Business Partners, People Analytics, Compensation, and the broader People team to build diverse, high-performing technical teams.
What You’ll Do
Own full-cycle recruiting. Lead intake, market mapping, sourcing, assessment, selection, offer development, closing, and candidate follow-through for complex technical searches.
Advise with credibility. Partner with executives and hiring leaders to clarify capability needs, challenge assumptions, calibrate profiles, and align on practical hiring plans and decision criteria.
Build targeted talent strategies. Develop proactive pipelines for scarce and emerging skills, including AI/ML, data, platform, infrastructure, security, and senior product or engineering leadership talent.
Use data to improve decisions. Translate recruiting funnel, market, quality, and velocity data into clear insights; identify risks early and recommend adjustments to sourcing, process, profile, or compensation strategy.
Strengthen assessment quality and inclusion. Design structured interview plans, expand access to opportunity, and help leaders evaluate technical capability and the behaviors needed to succeed in Poshmark’s evolving environment.
Deliver an exceptional experience. Create a transparent, responsive, and human candidate journey that reflects Poshmark’s community-centered brand—even when priorities or timelines shift.
Enable workforce planning. Contribute external talent intelligence and pipeline insight to headcount planning, organizational design, succession, and build-versus-buy talent decisions.
Scale recruiting practices thoughtfully. Improve playbooks, systems, interviewer readiness, and cross-functional ways of working; use AI-enabled tools to increase reach and efficiency while protecting fairness, privacy, and human judgment.
What You Bring
7+ years of full-cycle recruiting experience, including substantial ownership of technical searches in a high-growth, transformation, or similarly dynamic environment.
Demonstrated success recruiting across multiple technical disciplines and levels, from highly specialized individual contributors through senior leaders.
Strong technical fluency and the curiosity to understand architectures, engineering domains, data and AI capabilities, and the business problems behind a role.
A consultative approach, strong communication, and the judgment to influence senior stakeholders, surface tradeoffs, and redirect a search when market evidence warrants it.
Advanced sourcing and talent-mapping capability, including the ability to build relationships with passive candidates and underrepresented talent communities.
Experience using recruiting metrics and external market intelligence to diagnose funnel health, communicate risk, and improve hiring outcomes.
A commitment to equitable hiring practices and structured, evidence-based assessment.
Preferred Qualifications
Experience recruiting AI/ML, data science, data engineering, platform, infrastructure, cybersecurity, or other scarce technical talent.
Experience supporting an organization through transformation, executive transition, reorganization, or a significant evolution in operating model and ways of working.
Experience partnering on technical workforce planning, talent segmentation, job architecture, or skills-based hiring.
Experience recruiting for a consumer marketplace, social commerce, or e-commerce company and partnering with global or distributed teams.
How Success Will Be Measured
Hiring leaders view you as a trusted advisor who improves role clarity, assessment quality, and hiring decisions.
Critical searches move with appropriate speed while maintaining a high bar for candidate quality, inclusion, and candidate experience.
Talent pipelines are stronger and less reactive for Poshmark’s most important or difficult-to-fill technical capabilities.
Recruiting data and market insight lead to earlier, better-informed decisions about profiles, process, location, level, and compensation.
The recruiting practices you build can be adopted and scaled by others across the organization.
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
Poshmark is the largest community marketplace for fashion, where anyone can buy, sell, and share their personal style. As a Community Associate, you provide front-line support to our growing community — today primarily over email, messenger, and social channels, and increasingly through live chat as we roll out this new real-time channel.
You'll triage and resolve time-sensitive inquiries about orders, accounts, shipping, and payments, and provide product education, all while maintaining a high bar for customer satisfaction. As live chat rolls out, you'll also take on real-time conversations: understanding intent and writing clearly under time pressure, making routing and escalation calls in the moment, and building up to handling multiple chats at once as you gain experience. The ideal Community Associate...
Understands user issues with empathy
Exercises strong problem-solving skills
Is patient in understanding and responding to our users
Is comfortable switching between async (email) and real-time (chat) modes of support as needed
Engage with Poshmark users via email, messenger, and/or social support
Respond to users in a timely, friendly, and professional manner
Demonstrate empathy through thoughtful and prompt resolutions for the community
Research, troubleshoot, and recommend solutions for open orders and account-related issues
Gather feedback and suggestions from the community
Strive to exceed volume and CSAT (customer satisfaction) goals
Help with other projects and administrative work as needed
Respond to live chat conversations promptly and accurately - helping users with orders, shipping, payments, listings, and account questions in real time
Understand user intent and write clearly and concisely under time pressure; set expectations during research or hold time (e.g., “Give me one moment while I look into this”) so the customer is never left wondering what's happening
Apply the escalation framework to each conversation: i) resolve directly, ii) warm-hand-off to a specialized team or iii) log an offline case — capturing the right details and keeping the customer informed
De-escalate frustrated customers using active listening and ownership language, adapting your approach mid-conversation as needed
Navigate the chat platform, knowledge base, order/CRM history, and internal case tools quickly enough to find answers live, without stalling the conversation
Progress through a structured concurrency ramp: one chat during training, two after graduation, and up to three in normal production (more during peak sales/seasonal events), advancing only once quality and speed are consistently on target
Use approved macros and response templates as a starting point, not a script — personalize responses so the conversation still feels human
Independently handle email cases with efficiency and accuracy, per guidelines and policy
Meet daily case goals on a consistent basis
Complete live chat training and certification; graduate to handling one / two concurrent chats
Navigate cases with ease across email and chat
Handle up to three concurrent chats (more during peak events) while holding quality steady
Begin providing mentorship and guidance to new team members and peers
Begin contributing to team projects and process improvements
Bachelor's degree in any discipline.
Enthusiastic about community and customer service, with endless patience and a positive attitude.
1–3 years of total experience, including 6–12 months in customer service; prior live chat experience is a plus (training and a graduation period are provided)
Exceptional written communication skills: clear, grammatically clean, and warm in tone, even when writing quickly or under time pressure
Strong computer and typing skills; typing speed of at least 40 WPM at 95%+ accuracy (50+ WPM preferred once handling concurrent chats)
Sound judgment for triaging issues — knowing what to resolve yourself, hand off, or log as a case
Composure under pressure: calm, empathetic, and solution-focused with an upset or unpredictable customer
Comfortable working across multiple tools at once (chat platform, CRM/order system, knowledge base) without losing pace
Believes that helping users is crucial to the growth and success of the company; values one’s own and team’s success,
Flexible availability, open to shift rotations, including IST evening/morning hours, and willingness to work on-site during training / live chat rollout phase.
Live chat experience in e-commerce or marketplace platforms
Hands-on experience with Salesforce Service Cloud or a comparable chat/CRM platform
Recent experience already handling 2–3+ concurrent chats in a previous role
Experience with dispute resolution, trust & safety, or fraud-related support scenarios
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
Poshmark is looking for a Senior Software Engineer II to join our Core Platform team and build reliable, scalable, and high-performance backend systems that power our marketplace.
In this role, you will independently own complex backend features and services from technical design through production. You will solve challenging engineering problems across distributed systems, make thoughtful technical trade-offs, and work closely with Product, QA, Infrastructure, and other engineering teams.
You will also contribute to technical design discussions, mentor junior engineers, and help improve the reliability, maintainability, and operational excellence of the systems owned by the team.
Design, develop, test, deploy, and operate scalable backend services that support Poshmark’s marketplace.
Independently own complex, well-defined technical initiatives from requirements and design through production rollout and ongoing support.
Translate product and technical requirements into reliable, maintainable, and extensible software solutions.
Make sound design and implementation decisions by evaluating scalability, performance, reliability, security, and operational trade-offs.
Develop and enhance APIs, data models, asynchronous workflows, and integrations across distributed systems.
Troubleshoot complex production issues, perform root-cause analysis, and implement sustainable fixes.
Improve system observability, monitoring, performance, fault tolerance, and operational readiness.
Participate actively in technical design reviews and provide constructive feedback through code reviews.
Collaborate with Product, QA, Infrastructure, and adjacent engineering teams to manage dependencies and deliver high-quality solutions.
Contribute to improving development processes, engineering practices, tooling, and team workflows.
Mentor junior engineers and support their technical development through design discussions, code reviews, and knowledge sharing.
Participate in production support and on-call responsibilities as required by the team.
Develop a strong working knowledge of Poshmark’s architecture, technology stack, development practices, and production environment.
Independently deliver a complex backend feature or service from technical design through production.
Take ownership of the quality, reliability, and operational health of assigned services or components.
Contribute meaningfully to technical design discussions and code reviews.
Build effective working relationships with Product, QA, Infrastructure, and adjacent engineering teams.
Identify and implement improvements to the performance, reliability, maintainability, or developer experience of an owned system.
Consistently lead the end-to-end delivery of complex backend initiatives within the team’s scope.
Become a trusted technical owner for one or more important services or components.
Drive measurable improvements in system scalability, performance, reliability, or operational efficiency.
Help scope technical work, identify dependencies, and manage delivery risks for team initiatives.
Contribute recommendations to the team’s architectural direction and technical roadmap.
Strengthen engineering practices through design reviews, code quality improvements, documentation, testing, and operational standards.
Mentor junior engineers, interns, and new team members and help them become productive within the organization.
Share technical knowledge and lessons learned across the team.
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical discipline, or equivalent practical experience.
7+ years of professional software engineering experience, including experience building and operating production backend systems.
Strong foundation in computer science fundamentals, including data structures, algorithms, object-oriented design, and software design principles.
Proficiency in at least one backend programming language such as Ruby, JRuby, Java, or a comparable language.
Experience designing, developing, and maintaining APIs and backend services.
Experience working with distributed systems and understanding their scalability, reliability, and performance considerations.
Experience with databases, data modelling, caching, search technologies, or messaging systems.
Experience writing clean, maintainable, well-tested, and well-documented production code.
Strong debugging and problem-solving skills, including experience diagnosing issues in production environments.
Understanding of monitoring, observability, automated testing, deployment, and operational readiness.
Ability to independently drive technical work while collaborating effectively with engineers and cross-functional partners.
Strong written and verbal communication skills, with the ability to explain technical decisions and trade-offs clearly.
Demonstrated commitment to product quality, customer experience, and continuous improvement.
Experience with Amazon Web Services or another major cloud computing platform.
Experience with one or more of the following technologies: Ruby, JRuby, Java, MongoDB, Elasticsearch, RabbitMQ, and Linux.
Experience building cloud-native services for a high-traffic consumer or marketplace platform.
Experience with service-oriented or microservices-based architectures.
Experience with performance optimization, capacity planning, and production incident response.
Experience with email, push notification, or other large-scale messaging technologies.
Previous experience mentoring junior engineers, interns, or new team members.
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
Big Data team is a central player in the Poshmark organization. Our mission is to build a world-class big data platform to bring value out of data for us and for our customers. Our goal is to democratize data, support exploding business, build data and ML pipelines to fuel existing and new business critical initiatives.
We are looking for exceptional, creative and passionate Machine Learning engineers to join our ML and Big Data Team. You will be responsible for building and owning the next-generation of algorithms and systems that would have critical business impact for Poshmark and improve the user experience for our millions of users
Explore large datasets, research and develop algorithms/models to solve interesting business problems.
Design and code highly scalable, machine learning applications processing large volumes of data.
Collaborate with multiple teams - data science, business, engineering and help deliver Machine learning based Data products across the company.
Develop best practices and tools to enable robust delivery of features
Design and improve architecture in order to ensure horizontal scalability at all layers
Strong background in Machine Learning with deep understanding of algorithms and modeling techniques
8+ years of overall software development experience with at least 5+ years of industry experience applying Machine Learning to concrete problems
Great coding skills and strong software development experience with Big Data technologies & Machine Learning frameworks like SparkML, TensorFlow, PyTorch, Keras
Understanding of distributed systems, and large scale engineering challenges is plus.
Scala, Python
MongoDB, Redshift, Druid
Airflow, Jenkins
Spark, SparkML, Kinesis
Why Poshmark?
Poshmark is a leading social commerce platform for the next generation of retailers and shoppers. Through technology, our mission is to build the world’s most connected shopping experience, while empowering people to build thriving retail businesses.
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
About the Role
Poshmark is seeking a Senior Revenue Accountant to join our Revenue Accounting team. This role requires excellent business, communication, and analytical skills, with the ability to collaborate effectively across functions.
The ideal candidate is a self-starter who is comfortable with ambiguity, has strong attention to detail, and is eager to learn complex processes and systems. You take ownership of your work, focus on the fine points, and see daily challenges as opportunities to grow alongside the company.
This is a high-volume role that requires a hardworking, detail-oriented professional with exceptional communication skills. You'll partner daily with Finance Systems, Engineering, Business Development, Marketing, and Operations teams on various aspects of accounting, including month-end close processes, reconciliations and related analysis, external audit support, monthly/quarterly controls, reporting packages, and ad hoc projects and assignments.
Responsibilities:
Perform monthly/quarterly revenue accounting close activities, including revenue analysis, journal entries, and account reconciliations for revenue and related accounts.
Execute monthly/quarterly Order-to-Cash controls across all revenue streams.
Reconcile transactions across multiple systems, including subledgers, business intelligence platform, and the ERP system.
Partner with cross-functional teams to investigate and resolve daily inquiries on unusual revenue transactions.
Collaborate with the Finance Systems, Data, and Engineering teams to support system enhancements, API implementations, and process automation related to revenue processes.
Reconcile internal and external data to posted accounting balances, performing complex Order-to-Cash reconciliations.
Support the implementation of new product and marketing program launches, including system configuration and testing, ensuring compliance with ASC 606.
Assist with SOX implementation and maintain compliance with SOX 404 controls.
Support internal and external audits, as well as ad hoc projects as needed
Requirements:
Bachelor's degree in Accounting or equivalent; CPA highly recommended.
Working knowledge of current GAAP standards, including familiarity with ASC 606; Big 4 experience, eCommerce experience, and high-volume transaction experience all preferred.
3–5+ years of Order-to-Cash, revenue, or related accounting experience.
Public company and SOX 404 experience desired.
Experience with revenue recognition software (Leapfin) and BI tool (Looker)
Experience with NetSuite or an equivalent ERP system; comfortable working through system implementations, integrations, or process automation projects.
Tech-savvy and genuinely curious about how systems and data flow together — quick to pick up new tools, platforms, and AI-driven solutions to streamline accounting processes.
Advanced Excel skills and proficiency in MS Office; actively looks for ways to automate manual work using available AI tools and technology.
Strong attention to detail with excellent reconciliation skills.
Strong organizational and time management skills, with the ability to prioritize, multitask, and deliver results in a fast-paced environment.
Ability to think outside the box, work independently with general supervision, and contribute beyond the defined role as business needs require; proactively identifies opportunities for process improvement.
Internally motivated to seek out answers, generate ideas, and learn quickly in a fast-paced environment.
Strong written and oral communication skills, with the ability to work effectively as part of a team.
High degree of confidentiality, integrity, and judgment
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
The Enterprise Account Manager is the steady hand that keeps mid-level enterprise sellers thriving after they've been onboarded, acting as a trusted advisor. This role owns the day-to-day health of a portfolio of accounts — surfacing risks before they escalate, spotting growth opportunities, and turning account data into clear action. Reporting into the Enterprise GM, this person will help shape how Poshmark manages and scales its enterprise seller relationships over time. It's a strong fit for someone who wants ownership over a book of business and enjoys building structure in a fast-moving environment.
Account Management
Own the ongoing relationship for a portfolio of mid-level enterprise accounts, providing consistent, straightforward support
Serve as the seller's primary point of contact for day-to-day questions, requests, and issue resolution
Proactively check in with accounts to identify opportunities for growth or areas of concern
Account Reporting
Run and standardize recurring performance reporting across mid-level accounts
Identify trends and patterns across the account portfolio to inform broader Enterprise strategy
Collaborate with the Enterprise team to flag accounts that need additional attention or escalation
Cross-Functional Collaboration
Partner with the Technical Onboarding team to ensure a seamless handoff from onboarding to steady-state account management
Escalate recurring technical or integration issues to the appropriate team
Share seller feedback and platform gaps with cross-functional partners to help prioritize future improvements
Full ownership of a portfolio of 20+ mid-level enterprise accounts
Build standardized tools and processes that can be leveraged across account portfolio
Establish a clear risk-flagging process with the Enterprise GM for at-risk accounts
Measurable GMV growth across the managed portfolio
Establish portfolio-wide trend reporting to inform Enterprise account strategy
Recognized by sellers and cross-functional partners (Onboarding, Support, Product, Marketing) as a reliable, proactive point of contact
5–7 years of experience managing a portfolio of client or seller accounts, balancing responsiveness with efficiency across multiple relationships at once
Strong listening and relationship-building skills, with a deep understanding of seller needs and the ability to translate that into practical guidance
Comfort building and standardizing recurring reports, and translating account-level data into clear, actionable insights
Proactive, clear communication skills that build trust and confidence in day-to-day interactions
Experience working across onboarding, support, product, and marketing teams to resolve issues and share feedback
Strong prioritization skills to manage a high-volume portfolio without letting details fall through the cracks
Experience buying and selling on Poshmark is a plus
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
Poshmark is looking for an Associate of Financial Crimes Compliance.. This role will report to the Manager of Financial Crimes Compliance. This exciting role is focused on preventing money laundering in the Poshmark platform and helps Poshmark stay compliant with our Customer Identification Program. In this community facing role you will have the opportunity to protect Poshmark while ensuring the best experience for the community of users. This position will sit within a growing department at Poshmark and offers opportunity for growth and advancement. You’ll gain deep expertise in a growing field that can turn into a very meaningful career.
Responsibilities
AML and OFAC Knowledge and Application: Apply AML best practices. Ensure compliance with KYC and OFAC screening policies. Stay informed and adhere to Poshmark's operational policies.
Quality Control and Accuracy: Maintain quality standards in decision-making during user reviews. Maintain accurate documentation and reporting.
Teamwork and Communication: Collaborate effectively with team members. Ensure quality customer communication. Communicate high risk review details to leadership.
6-month accomplishments:
Understand and keep up to date with Poshmark operational policies
Informed on AML program processes and systems
Working knowledge of AML best practices
Review accounts to ensure compliance with our identity and sanction screening policies.
Maintain quality and accuracy standards
Maintain queues within SLAs (service level agreement)
Be a team player - collaborate with other team members to help the team meet their goals and objectives.
Ensure team communication with customers meet quality standards
Communicate details of high risk review to team leads and managers.
Maintain documentation and reporting requirements for an AML program as outlined by leadership.
12+ month accomplishments:
Review Low + Medium risk accounts for money laundering or criminal activity.
Become a subject matter expert in Poshmark AML topics
Requirements and skills
Experience Requirements - Candidates with 6 Months - 1 year(s) of experience
Demonstrate strong critical thinking, analytical and decision making skills
Strong communication skills
Flexibility in shifting priorities
A commitment to protecting Poshmark and it’s community of users
Ability to understand and communicate complex cases with leadership
Experience operating at a high level of professionalism, integrity and discretion
Ability to work independently
Previous AML or fraud experience preferred but not required
Work Schedule :
Shift days: Tuesday - Saturday (or) Sunday - Thursday
Time ( IST ) : 7:30pm - 4:30 AM or 4:00 AM to 1 PM
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
The Growth Engineering team builds experiences and platforms that drive sustainable growth across the Poshmark marketplace. The team works across the customer journey—from acquisition and onboarding to engagement, retention, and reactivation—using technology, data, and experimentation to create meaningful customer and business impact.
Growth Engineering operates in highly collaborative, cross-functional squads, partnering closely with Product, Design, Data Science, Analytics, Marketing, and other engineering teams.
As Director of Engineering (Growth), you will lead multiple engineering teams and managers responsible for critical growth initiatives across Poshmark. You will shape the technical strategy, build strong engineering leaders, and create a culture focused on customer outcomes, experimentation, execution, and engineering excellence.
This is not a pure management role. We expect our Directors to have the technical depth to engage in architecture discussions, challenge technical decisions, and help teams navigate complex technical and product problems.
Lead multiple engineering teams and Engineering Managers across the Growth organization.
Partner with Product, Design, Data Science, Analytics, and Marketing to define Growth strategy, roadmaps, and priorities.
Drive measurable improvements across acquisition, activation, engagement, retention, and other key growth opportunities.
Build a strong experimentation culture, enabling teams to rapidly test, learn, iterate, and scale successful ideas.
Drive execution across complex, cross-functional initiatives while improving predictability and time-to-market.
Develop Engineering Managers, senior technical leaders, and future leaders across the organization.
Define and evolve the technical strategy and architecture needed to support Poshmark's long-term growth.
Maintain a high bar for engineering excellence, including automated testing, CI/CD, observability, reliability, performance, and operational ownership.
Champion incremental development and frequent production deployments, enabling teams to learn and deliver value quickly.
Balance product delivery with investments in technical health, scalability, developer productivity, and platform modernization.
Own organizational planning, staffing, hiring, talent development, and succession planning.
Foster a high-performing engineering culture built around clear ownership, accountability, collaboration, continuous improvement, and end-to-end ownership.
15+ years of software engineering experience, with significant experience building high-scale consumer products or distributed systems.
7+ years of engineering leadership experience, including experience leading Engineering Managers and multiple engineering teams.
Proven track record delivering complex, high-impact product and technology initiatives.
Strong technical depth with the ability to participate meaningfully in architecture, system design, and technical strategy discussions.
Experience building experimentation-driven products and using data to make product and engineering decisions.
Demonstrated ability to partner effectively with Product, Design, Data Science, Analytics, Marketing, and other business functions.
Strong understanding of modern engineering practices, including automated testing, CI/CD, observability, reliability, and scalable system design.
Experience developing engineering leaders and building high-performing teams.
Strong communication skills with the ability to influence senior technical, product, and executive stakeholders.
Ability to operate effectively in a fast-moving environment with ambiguity and evolving priorities.
Experience leading Growth Engineering in marketplaces, e-commerce, social, or other high-scale consumer products, including globally distributed teams.
Experience with Customer Data Platforms (CDPs) and MarTech ecosystems, including segmentation, lifecycle marketing, personalization, attribution, analytics, and cross-channel activation.
Experience building and scaling experimentation, personalization, and AI/ML-driven growth capabilities to improve customer acquisition, engagement, and retention.
Demonstrated success driving engineering and organizational transformation, including modernizing platforms, practices, and ways of working.
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
Live E-Commerce Digital Host:
The Digital Host represents our brand on camera during live e-commerce shows, engaging directly with shoppers and driving sales through confident, knowledgeable product presentations. This role combines fashion expertise, sales ability, and on-camera presence to create an engaging shopping experience and help grow Live as a key sales channel.
Responsibilities:
Host live shopping shows on-site using the Poshmark Live platform.
Present fashion and luxury products clearly, confidently, and accurately.
Engage with viewers in real time by answering questions, responding to comments, and creating an interactive shopping experience.
Drive sales through product storytelling, strong calls to action, and appropriate urgency.
Speak knowledgeably about contemporary, designer, and luxury brands, including product features, materials, trends, and value.
Partner closely with the Console Coordinator to maintain show pacing, organization, and momentum.
Adapt presentation and selling approach based on audience engagement and show performance.
Collaborate with the Live team to prepare products and priorities for each show.
Maintain a professional, engaging, and consistent brand presence on camera.
Assist with post-show feedback and identify opportunities to improve future live events.
6-Month Accomplishments:
Within the first six months, a successful Digital Host will:
Independently host a standard Live show from start to finish with minimal supervision.
Demonstrate confidence and a natural, engaging presence on camera.
Develop a strong understanding of the Live workflow and work effectively with the Console Coordinator throughout each show.
Demonstrate strong working knowledge of the brands, products, terminology, and key selling points needed for assigned shows.
Present products accurately while keeping the show moving at an appropriate pace.
Effectively engage viewers, respond to questions, and encourage participation and purchasing.
Use product storytelling, urgency, and calls to action naturally to support sales.
Read audience engagement and adjust energy, pacing, or selling approach when needed.
Understand Poshmark-specific policies and processes that impact the buyer experience.
Be reliable and prepared for assigned Live shifts and trusted to independently host standard shows.
12+ Month Accomplishments:
After 12 months, a successful Digital Host will:
Confidently host a variety of Live formats, including luxury, outlet, high-volume, weekend, and special-event shows.
Demonstrate strong product and brand knowledge across a broad range of categories.
Adapt selling style based on the audience, merchandise, show format, and real-time performance.
Consistently create an engaging shopping experience while maintaining strong show pacing and sales focus.
Recognize when a show needs to speed up, slow down, change direction, or adjust its selling approach.
Work seamlessly with Console Coordinators and anticipate operational needs during the stream.
Handle unexpected situations or changes during a Live professionally without disrupting the buyer experience.
Use experience from prior shows to identify opportunities to improve engagement and sales performance.
Provide useful feedback on product selection, show structure, and other opportunities to strengthen Live performance.
Serve as a resource for newer hosts and support training or shadowing when needed.
Be trusted to host high-priority or challenging Live events with minimal supervision.
Requirements:
Strong knowledge of contemporary and luxury fashion brands.
Genuine interest in fashion, designers, products, and current trends.
Comfortable speaking on camera and engaging with a live audience.
Strong verbal communication and interpersonal skills.
Sales-oriented mindset with the ability to engage, persuade, and create excitement around products.
Ability to think quickly and adapt based on audience response and live show needs.
Comfortable learning and using live-streaming technology and related systems.
Strong attention to detail and ability to communicate product information accurately.
Professional, dependable, punctual, and prepared for scheduled shows.
Ability to collaborate effectively with Console Coordinators and other members of the Live team.
Experience in live selling, hosting, broadcasting, fashion retail, luxury goods, e-commerce, or another customer-facing sales role preferred.
Availability to work on-site at our location in Northeast Philadelphia for daytime, evening, and weekend Live shifts based on business needs.
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
Role Summary
We're looking for a Senior Engineering Manager to lead multiple engineering teams while shaping the technical direction of a major product area.
This role combines organizational leadership with deep technical judgment. You'll influence architecture, grow future engineering leaders, and drive execution across several teams.
This is not a pure management role. We expect Senior Engineering Managers to understand systems deeply enough to participate in architecture reviews, challenge technical decisions, and help teams navigate ambiguity.
Responsibilities
Lead multiple engineering teams across a product area.
Develop Engineering Managers and technical leaders.
Drive execution across large cross-functional initiatives.
Define engineering strategy aligned with company goals.
Partner closely with Product, Design, Data Science, and executive leadership.
Improve engineering processes without adding unnecessary bureaucracy.
Ensure engineering investments align with long-term platform strategy.
Drive architectural consistency across teams.
Own organizational planning, staffing, hiring, and succession planning.
Create an environment where engineers can do their best work.
Required
10+ years software engineering experience.
5+ years engineering management experience.
Experience managing managers or multiple engineering teams.
Strong background building large distributed systems.
Demonstrated technical leadership across complex organizations.
Proven ability to execute large, cross-functional programs.
Excellent communication and organizational leadership.
Preferred
Experience in marketplaces, search, advertising, or machine learning.
Experience scaling engineering organizations.
Experience leading organizational change.
Experience building high-performing engineering cultures.
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
The Console Coordinator manages the behind-the-scenes execution of Linda's Stuff's live e-commerce events, working directly with the host to keep each show organized, accurate, and moving at the right pace. This role combines live operations, sales instincts, inventory organization, and real-time problem solving to create strong buyer experience and drive sales. It is an opportunity to play a hands-on role in a fast-growing live commerce channel where decisions made during each stream have an immediate impact on performance.
Responsibilities:
Set up and operate the live selling console from pre-show preparation through post-show wrap-up.
Manage products during live broadcasts, including pinning items, adjusting pricing, tracking sold inventory, and maintaining accurate SKU organization.
Work closely with the host throughout the stream to maintain pacing, momentum, urgency, and an engaging buyer experience.
Anticipate what the host will need next and keep products and information organized so the stream continues smoothly.
Monitor audience activity, chat, buyer questions, and sales activity and communicate relevant information to the host in real time.
Maintain strong SKU discipline, particularly for mystery items, giveaways, sold inventory, and other products that may require additional tracking after the show.
Respond to common technical, inventory, and operational issues during live events and escalate issues appropriately when needed.
Adapt quickly when inventory, technology, staffing, or the planned show flow changes unexpectedly.
Coordinate with inventory, fulfillment, customer service, and other teams as needed to resolve live and post-live issues.
Accurately complete required post-live reporting, metrics, and operational follow-up.
Follow platform and company policies related to bidding, shipping, cancellations, returns, and other live-selling activity.
Contribute feedback and ideas that improve live workflows, show execution, and the overall buyer experience.
6-Month Accomplishments:
Within the first six months, a successful Console Coordinator will:
Independently set up and run the console for a standard live event from start to finish.
Understand the full live workflow, including preparation, SKU organization, running items, tracking sales, and post-show wrap-up.
Be comfortable navigating the live selling platform and the other systems and tools required during a shift.
Keep the host organized and anticipate upcoming needs rather than relying solely on direction during the stream.
Maintain accurate SKU organization, especially for mystery items, giveaways, sold inventory, and items that could otherwise be difficult to identify after the show.
Recognize common technical and operational issues and confidently complete the appropriate first troubleshooting steps.
Communicate clearly with hosts and the broader Live team when issues arise and know when escalation is necessary.
Effectively manage the console during high-volume or fast-paced periods while maintaining accuracy and show flow.
Understand the key platform and company policies that affect live selling, including bidding, shipping, cancellations, and returns.
Accurately complete required post-live reporting and metrics.
Be trusted to independently handle a standard console shift with minimal supervision.
12+ Month Accomplishments:
Within the first twelve months, a successful Console Coordinator will:
Confidently run a wide variety of live events, including high-volume, luxury, outlet, weekend, and special-event streams.
Troubleshoot most common console, inventory, SKU, and stream issues independently and recognize when an issue requires escalation.
Anticipate potential problems and take proactive steps to address them before they affect the host or buyer experience.
Adapt quickly and effectively when inventory, staffing, technology, or the planned stream changes unexpectedly.
Demonstrate a strong understanding of how console execution impacts the buyer experience, sales performance, shipping, fulfillment, and customer service downstream.
Help the host maintain strong pacing and momentum by recognizing when the stream should speed up, slow down, or pivot based on buyer engagement and sales activity.
Maintain exceptional organization of SKUs and sold inventory and consistently prevent avoidable post-stream issues.
Serve as a knowledgeable resource for newer Console Coordinators and support training or shadowing as needed.
Identify inefficiencies and recommend practical improvements to live workflows, tools, and processes.
Be trusted to independently manage the console for high-priority, complex, or high-volume live events.
Demonstrate strong ownership of Live operations and serve as a go-to resource for console-related questions and execution.
Requirements:
Experience in live selling, live streaming, e-commerce operations, digital sales, or a related environment preferred.
Strong sales instincts and the ability to recognize opportunities to maintain urgency, engagement, and momentum during a live event.
Ability to multitask, prioritize, and make quick decisions in a fast-paced live environment.
Strong organizational skills and exceptional attention to detail, particularly when managing SKUs, inventory, pricing, and sold items.
Tech-savvy and comfortable learning and navigating multiple platforms and systems.
Strong communication skills and the ability to work closely with hosts and other team members in real time.
Ability to remain composed, adaptable, and solutions-oriented when technical or operational issues arise.
Reliable and able to work independently during assigned broadcasts.
Ability to work on-site in Northeast Philadelphia, PA.
Availability for daytime, evening, and weekend shifts based on the live show schedule.
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
We’re looking for a Full Stack Engineer to join our Seller Pod and help build the end-to-end experiences that power how sellers list, manage, and grow their businesses on our marketplace. You’ll work across the stack — crafting responsive, intuitive seller-facing interfaces on the frontend and reliable, high-performance services on the backend. This is an exciting opportunity to own features from the database to the browser, collaborate with experienced engineers, and ship products used by millions of sellers every day.
Design, develop, and maintain full stack features that support the seller experience, from listing creation to order and inventory management.
Build responsive, accessible, and performant user interfaces using modern frontend frameworks.
Develop and maintain backend services and APIs that power seller-facing workflows.
Collaborate with peers and senior engineers to implement scalable, efficient, and maintainable systems across the stack.
Write clean, well-documented, and well-tested code following best practices.
Participate in code reviews and learn from feedback to continually improve.
Troubleshoot and fix issues across the frontend and distributed backend systems in production environments.
Contribute to improving development processes, tooling, and team workflows.
6-Month Accomplishments:
Become proficient with the seller pod’s tech stack, development tools, and codebase across frontend and backend.
Ship production-quality full stack features with guidance from senior team members.
Take ownership of small to medium-sized components or features end-to-end.
Collaborate effectively with Product, QA, and Design teams on feature delivery.
12+ Month Accomplishments:
Independently deliver full stack features from design to production.
Contribute to performance improvements and scalability initiatives on both the client and server side.
Develop a strong understanding of the seller platform’s system architecture and make data-driven technical decisions.
Participate in technical discussions and contribute ideas to improve platform reliability, usability, and efficiency.
Mentor interns or new hires joining the team.
2- 4 years of professional experience (including internships) in full stack software engineering.
Strong understanding of computer science fundamentals — data structures, algorithms, and software design principles.
Proficiency in a modern frontend framework (e.g., React, Vue, or Angular) and strong HTML, CSS, and JavaScript/TypeScript skills.
Proficiency in at least one backend language (e.g., Ruby, Java, Javascript or Python).
Familiarity with RESTful APIs, databases (SQL/NoSQL), and caching or message-queue systems.
Experience building responsive, user-facing web applications.
Interest in cloud technologies (AWS, GCP, or similar) and scalable architectures.
Bachelor’s degree in Computer Science or a related field, or equivalent practical experience.
Collaborative, curious, and motivated to learn and grow within a fast-paced environment.
","descriptionPlain":"ABOUT POSHMARK\n\n\nPoshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.\n\n \n\n\n🎯 ABOUT THE ROLE\n\nWe’re looking for a Full Stack Engineer to join our Seller Pod and help build the end-to-end experiences that power how sellers list, manage, and grow their businesses on our marketplace. You’ll work across the stack — crafting responsive, intuitive seller-facing interfaces on the frontend and reliable, high-performance services on the backend. This is an exciting opportunity to own features from the database to the browser, collaborate with experienced engineers, and ship products used by millions of sellers every day.\n\n\n⚙️ WHAT YOU’LL DO\n\nDesign, develop, and maintain full stack features that support the seller experience, from listing creation to order and inventory management.\n\nBuild responsive, accessible, and performant user interfaces using modern frontend frameworks.\n\nDevelop and maintain backend services and APIs that power seller-facing workflows.\n\nCollaborate with peers and senior engineers to implement scalable, efficient, and maintainable systems across the stack.\n\nWrite clean, well-documented, and well-tested code following best practices.\n\nParticipate in code reviews and learn from feedback to continually improve.\n\nTroubleshoot and fix issues across the frontend and distributed backend systems in production environments.\n\nContribute to improving development processes, tooling, and team workflows.\n\n6-Month Accomplishments:\n\nBecome proficient with the seller pod’s tech stack, development tools, and codebase across frontend and backend.\n\nShip production-quality full stack features with guidance from senior team members.\n\nTake ownership of small to medium-sized components or features end-to-end.\n\nCollaborate effectively with Product, QA, and Design teams on feature delivery.\n\n12+ Month Accomplishments:\n\nIndependently deliver full stack features from design to production.\n\nContribute to performance improvements and scalability initiatives on both the client and server side.\n\nDevelop a strong understanding of the seller platform’s system architecture and make data-driven technical decisions.\n\nParticipate in technical discussions and contribute ideas to improve platform reliability, usability, and efficiency.\n\nMentor interns or new hires joining the team.\n\n\n💪 WHAT YOU’LL BRING\n\n2- 4 years of professional experience (including internships) in full stack software engineering.\n\nStrong understanding of computer science fundamentals — data structures, algorithms, and software design principles.\n\nProficiency in a modern frontend framework (e.g., React, Vue, or Angular) and strong HTML, CSS, and JavaScript/TypeScript skills.\n\nProficiency in at least one backend language (e.g., Ruby, Java, Javascript or Python).\n\nFamiliarity with RESTful APIs, databases (SQL/NoSQL), and caching or message-queue systems.\n\nExperience building responsive, user-facing web applications.\n\nInterest in cloud technologies (AWS, GCP, or similar) and scalable architectures.\n\nBachelor’s degree in Computer Science or a related field, or equivalent practical experience.\n\nCollaborative, curious, and motivated to learn and grow within a fast-paced environment."},{"id":"2c34782b-584c-4c02-b1dc-a997eed09c56","title":"Senior Product Designer ","department":"All Departments","team":"Product Design Team","employmentType":"FullTime","location":"US California (Redwood City) - Office","secondaryLocations":[],"publishedAt":"2026-10-09T19:29:36.704+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Redwood City"}},"jobUrl":"https://jobs.ashbyhq.com/poshmark/2c34782b-584c-4c02-b1dc-a997eed09c56","applyUrl":"https://jobs.ashbyhq.com/poshmark/2c34782b-584c-4c02-b1dc-a997eed09c56/application","descriptionHtml":"
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
As a Senior Product Designer on the Product Design team, you'll independently lead complex design projects across the end-to-end buyer and seller experience on iOS, Android and web, shaping the look, feel and functionality of a marketplace used by millions. You'll partner with product management, engineering, research and marketing to turn user insight and data into designs that move business KPIs. It's a chance to own hard two-sided marketplace problems from first research through launch and iteration, while raising the craft bar for the team.
Independently lead complex design projects through the full process: user research, concepts, storyboards, workflows, wireframes, prototypes, presentations and iteration.
Design complex interfaces and experiences from scratch, translating designs across native mobile (iOS, Android) and responsive web.
Define the look, feel and functionality of features, and create final designs with detailed interaction specifications for engineering handoff.
Identify research opportunities; set hypotheses, plan and run user research and usability tests to validate designs before development, and turn findings into actionable recommendations.
Build a deep understanding of buyer and seller needs, pain points and behavior, and advocate for the user throughout the design process.
Contribute to and uphold our design system and design standards for visual and interaction consistency.
Work with engineering to understand technical implications (native device specifics, APIs, server, feed protocol) and design within those constraints.
Partner with product leadership, PMs and engineering to define product strategy, project goals and long-term design goals.
Define user and product goals that support business KPIs, and use metrics and qualitative feedback to shape and justify design decisions.
Collaborate with researchers, data analysts, marketing, GTM and copy to create designs that meet business requirements, support user needs, delight and are technically feasible.
Give constructive feedback on product specs and make trade-off decisions that balance aesthetics, performance, accessibility and the customer journey.
Drive concepts for new and existing features, and contribute to areas outside your focus area.
Present design decisions to stakeholders and senior leadership, and turn feedback into clear next steps.
Facilitate design thinking workshops and brainstorms that build a collaborative environment.
Lead and delegate when multiple designers work on the same project.
Mentor junior designers, review designs, help develop design workflow best practices, and take part in recruiting.
Become the subject-matter expert for the buyer and seller experience and fluent in our design system and native components.
Independently lead and ship at least one medium-to-large project, from research through handoff specs and post-launch feedback.
Run at least one user research or usability study that validates a design before development.
Break down an upcoming project into user stories with PM and engineering.
Facilitate at least one design thinking workshop or brainstorm with cross-functional partners.
Help define long-term design goals and user and product goals for the buyer and seller experience with product leadership.
Deliver designs with measurable impact on business KPIs.
Lead a project where multiple designers contribute, delegating and coordinating the work.
Introduce or improve at least one design workflow best practice or design system standard.
Provide regular mentorship to a junior designer and contribute to recruiting.
4–6 years of product design experience, including end-to-end UX work from research through prototyping, iteration and post-launch feedback.
A portfolio showing complex interfaces and experiences designed from scratch for native mobile and responsive web, with strong interaction and visual craft.
Hands-on experience planning and running user research and usability testing, and turning findings into design decisions.
Subject-matter expertise in at least one key area, and solid knowledge of native iOS and Android components and patterns.
Fluency in Figma and prototyping tools, and experience contributing to a design system.
Comfort with metrics: you ground design decisions in data and qualitative feedback.
Able to break down medium-complexity projects into user stories and deliver medium-to-large projects with limited supervision.
Strong communication and presentation skills with stakeholders at all levels, including senior leadership.
Experience mentoring designers and giving constructive design feedback.
Experience with two-sided marketplaces, e-commerce or social/community products.
A passion for fashion, resale or sustainability.
Hands-on experience running UX research and usability tests, and iterating on results, including using AI tools to speed up concepting and prototyping.
Motion design, illustration or front-end prototyping skills.
Experience designing with or for AI-powered features (e.g. listing assistance, recommendations).