🌍 Location: We are full-remote and globally distributed! Our current team is distributed between GMT-8 and GMT+2 so we currently only hire in these timezones.
🎤 Interview process: Read more about our interview process.
🖥️ Team: Meet our current team
💰 Compensation: Please check our compensation calculator.
🦔 Read more about how we hire and how we think about Diversity & Inclusion.
We're shipping every product that companies need from their first day, to the day they IPO, and beyond. The operating system for folks who build products.
We started with open-source product analytics, launched out of Y Combinator's W20 cohort. We've since shipped more than a dozen products, including:
A built-in data warehouse, so users can query product and customer data together using custom SQL insights.
A customer data platform, so they can send their data wherever they need with ease.
PostHog AI, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.
Next on the roadmap are CRM, workflow, revenue analytics, and support products. When we say every product, we really mean it!
We are:
Product-led. More than 100,000 companies have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.
Well-funded. We've raised more than $100m from some of the world's top investors. We're set up for a long, ambitious journey.
Default alive. Revenue is growing 10% MoM on average, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.
We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible.
Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.
Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions. Teams are flexible and easy to change when needed.
Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers who can outship much larger companies because they own their products end-to-end.
Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days, and we prioritize heads-down building time over perfect coordination. This will be the most productive job you've ever had.
Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.
Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.
There are a ton of ex-founders who love working at PostHog because they get to work autonomously and own a large set of problems. We're still super early stage, and with each small team, it's a startup within itself, which means defining a problem, talking to users, building a solution, and iterating on that. We'll always have a place for smart and motivated technical people.
If you are a former technical founder and think you would enjoy joining our team and helping us build upcoming new products, get in touch!
#LI-DNI
","descriptionPlain":"HELP US TO INCREASE THE NUMBER OF SUCCESSFUL PRODUCTS IN THE WORLD!\n\n - 🌍 Location: We are full-remote and globally distributed! Our current team is distributed between GMT-8 and GMT+2 so we currently only hire in these timezones.\n\n - 🎤 Interview process: Read more about our interview process. https://posthog.com/handbook/people/hiring-process\n\n - 🖥️ Team: Meet our current team https://posthog.com/handbook/company/team\n\n - 💰 Compensation: Please check our compensation calculator https://posthog.com/handbook/people/compensation.\n\n - 🦔 Read more about how we hire https://posthog.com/blog/how-we-do-hiring-and-hr-at-posthog and how we think about Diversity & Inclusion https://posthog.com/handbook/company/diversity.\n\n\nABOUT POSTHOG\n\nWe're shipping every product that companies need https://posthog.com/handbook/why-does-posthog-exist from their first day, to the day they IPO, and beyond. The operating system for folks who build products.\n\nWe started with open-source product analytics, launched out of Y Combinator's W20 cohort https://posthog.com/handbook/story. We've since shipped more than a dozen products https://posthog.com/products, including:\n\n - A built-in data warehouse https://posthog.com/docs/data-warehouse, so users can query product and customer data together using custom SQL insights.\n\n - A customer data platform https://posthog.com/docs/cdp, so they can send their data wherever they need with ease.\n\n - PostHog AI, https://posthog.com/ai an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.\n\nNext on the roadmap are CRM, workflow, revenue analytics, and support products. When we say every product, we really mean it!\n\nWe are:\n\n 1. Product-led. More than 100,000 companies have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.\n\n 2. Well-funded. We've raised more than $100m from some of the world's top investors https://posthog.com/handbook/strategy/investors. We're set up for a long, ambitious journey.\n\n 3. Default alive. Revenue is growing 10% MoM on average, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.\n\nWe're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible https://posthog.com/deskhog.\n\n\n\n\nTHINGS WE CARE ABOUT\n\n - Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook https://posthog.com/handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.\n\n - Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams https://posthog.com/handbook/wide-company and make product decisions https://posthog.com/handbook/which-products. Teams are flexible and easy to change when needed.\n\n - Shipping fast: Why not now? https://posthog.com/handbook/values#why-not-now We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers https://posthog.com/founders/cracked-manifesto who can outship much larger companies because they own their products end-to-end.\n\n - Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days https://posthog.com/handbook/company/culture#were-on-the-makers-schedule, and we prioritize heads-down building time over perfect coordination. This will be the most productive job you've ever had.\n\n - Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.\n\n - Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy https://posthog.com/deskhog with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.\n\n\n\n\nTHE ROLE\n\nThere are a ton of ex-founders who love working at PostHog because they get to work autonomously and own a large set of problems. We're still super early stage, and with each small team, it's a startup within itself, which means defining a problem, talking to users, building a solution, and iterating on that. We'll always have a place for smart and motivated technical people.\n\nIf you are a former technical founder and think you would enjoy joining our team and helping us build upcoming new products, get in touch!\n\n\n#LI-DNI","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f8af3807-3595-4580-a65c-dad2e268ace5","title":"Technical Account Executive","department":"Sales & Customer Success","team":"New Business Sales","employmentType":"FullTime","location":"Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-12T09:30:02.890+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"US | EU"}},"jobUrl":"https://jobs.ashbyhq.com/posthog/f8af3807-3595-4580-a65c-dad2e268ace5","applyUrl":"https://jobs.ashbyhq.com/posthog/f8af3807-3595-4580-a65c-dad2e268ace5/application","descriptionHtml":"Product development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.
PostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously.
We started with open-source product analytics, launched out of Y Combinator's W20 cohort. We've since shipped more than a dozen products, including:
PostHog Code, the only AI devtool that understands your product, not just your codebase.
A built-in data warehouse, so users can query product and customer data together using custom SQL insights.
PostHog AI, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.
We are:
Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.
Default alive. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.
Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.
We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible.
Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.
Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions. Teams are flexible and easy to change when needed.
Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers who can outship much larger companies because they own their products end-to-end.
Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.
Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.
Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.
We’ve proven that to be successful with our customers, we don’t need to stack multiple people all doing different roles for a customer.
With the right person working with them, who has the right balance of commercial and technical skills, we can get them excited enough to switch to PostHog and stick with us for a long time.
Technical Account Executives own the initial relationship with customers who get in touch via the website and want to speak with a human before signing up to PostHog. It’s early days, so you’ll cover the full spectrum of customers from high-velocity startups looking to move quickly, to more complex strategic engagements with Mid-Market/Enterprise customers.
They’ll also do warm outbound to users from large companies who sign up for PostHog themselves. Their focus is guiding the customer on their initial evaluation of PostHog as well as right-sizing their contract according to their needs.
This means:
Winning new business. You'll find your way to the right people at prospective customers — engineers, PMs, founders — and show them why PostHog beats whatever they're using now. You own the whole deal, first call to close and beyond, and you’re comfortable in your ability to meet and exceed a quarterly target.
Owning customer feedback and making sure it gets to the wider PostHog team. You’ll work directly with product teams, we don’t believe in bureaucracy here.
Being hyper responsive is a must. You need to feel like an extension of a customer’s existing team. We try to do as much customer comms in Slack as possible.
You’ll need to be an expert on all PostHog products, so that you can help customers see the value and adopt them.
Comfortable with outbound. You'll earn meetings through relevance and creativity – not through volume and pressure. We do weird outbound.
Switching contexts comfortably. Prospect and triage leads in the morning, enterprise evaluation in the afternoon, async Loom response to a customer question in between. You adjust tone, depth, and approach for each without losing quality.
Turning both inbound and outbound lead flow into a real pipeline that converts. Lots of people get in touch with us. Not all of them are deals. You should be able to tell the difference quickly, prioritize who PostHog will be a good fit for and close them efficiently.
This is a great role for someone who has been an AE before and has owned longer term customer relationships, but equally good if you have been a technical sales engineer who is confident in their ability to carry a quota
This role has a base salary component plus commission for hitting/exceeding sales targets. The salary in our compensation calculator is your expected total pay for on-target earnings.
❌ Taking someone with you to every customer meeting. It’ll normally be you and the customer. Very occasionally you might bring a product engineer with you – e.g. if they are one of our first customers paying for a new product.
❌ Automating everything. A big part of this role will be ‘inefficiently’ building a lot of white glove, 1-1 customer relationships, so you can’t just rely on email sequences.
You’re able to go deep on understanding PostHog’s products, including more technical ones like feature flags and data warehouse. You don’t need to be a developer, but the ability to get into the details will give you confidence and really help you bring more value to customer conversations. For example, you should be able to advise on configuration best practices to companies with multiple products and applications, advising on the pros and cons of different SDKs, and how to implement PostHog into their existing stack.
Commercially-minded. You’re excited about not only helping customers go from 0 to 1 with PostHog - but also growing and retaining revenue. If we’ve never spoken to a particular customer, you’ll get creative to get them to engage.
Strong customer focus. You need to help our users and remove any blockers to them using Posthog effectively.
Good at handling relationships strategically. Helping a customer achieve their goals over time, expanding their usage and buying more and more products from us as they do so, while saying no to customers who we’re not right for.
You write well. We're remote-first and async-default. You'll write follow-up emails, Slack summaries, evaluation plans, and Loom scripts. Unclear writing slows your customers and your team down.
You’ve managed a book of business and/or are comfortable leading multi-threaded deal cycles across various technical organizations, legal and procurement.
Experience working with similar technologies, i.e. developer tools more broadly, or specifically product analytics, session replay, feature flags, A/B testing, data warehouses, or data pipelines.
You've built outbound campaigns before – not just executed someone else's sequences.
You've shipped something (a tool, a workflow, an automation) that made your team more effective. We want to hear about it.
If you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
#LI-DNI
","descriptionPlain":"ABOUT POSTHOG\n\nProduct development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.\n\nPostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously.\n\nWe started with open-source product analytics, launched out of Y Combinator's W20 cohort https://posthog.com/handbook/story. We've since shipped more than a dozen products https://posthog.com/products, including:\n\n - PostHog Code https://posthog.com/code, the only AI devtool that understands your product, not just your codebase.\n\n - A built-in data warehouse https://posthog.com/docs/data-warehouse, so users can query product and customer data together using custom SQL insights.\n\n - PostHog AI https://posthog.com/ai, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.\n\nWe are:\n\n 1. Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.\n\n 2. Default alive https://paulgraham.com/aord.html. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.\n\n 3. Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.\n\nWe're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible https://posthog.com/deskhog.\n\n \n\n\n\n\nTHINGS WE CARE ABOUT\n\n - Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook https://posthog.com/handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.\n\n - Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams https://posthog.com/handbook/wide-company and make product decisions https://posthog.com/handbook/which-products. Teams are flexible and easy to change when needed.\n\n - Shipping fast: Why not now? https://posthog.com/handbook/values#why-not-now We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers https://posthog.com/founders/cracked-manifesto who can outship much larger companies because they own their products end-to-end.\n\n - Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days https://posthog.com/handbook/company/culture#were-on-the-makers-schedule, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.\n\n - Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.\n\n - Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy https://posthog.com/deskhog with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.\n\n\nWHAT YOU’LL BE DOING\n\nWe’ve proven that to be successful with our customers, we don’t need to stack multiple people all doing different roles for a customer.\n\nWith the right person working with them, who has the right balance of commercial and technical skills, we can get them excited enough to switch to PostHog and stick with us for a long time.\n\nTechnical Account Executives own the initial relationship with customers who get in touch via the website and want to speak with a human before signing up to PostHog. It’s early days, so you’ll cover the full spectrum of customers from high-velocity startups looking to move quickly, to more complex strategic engagements with Mid-Market/Enterprise customers.\n\nThey’ll also do warm outbound to users from large companies who sign up for PostHog themselves. Their focus is guiding the customer on their initial evaluation of PostHog as well as right-sizing their contract according to their needs.\n\nThis means:\n\n - Winning new business. You'll find your way to the right people at prospective customers — engineers, PMs, founders — and show them why PostHog beats whatever they're using now. You own the whole deal, first call to close and beyond, and you’re comfortable in your ability to meet and exceed a quarterly target.\n\n - Owning customer feedback and making sure it gets to the wider PostHog team. You’ll work directly with product teams, we don’t believe in bureaucracy here.\n\n - Being hyper responsive is a must. You need to feel like an extension of a customer’s existing team. We try to do as much customer comms in Slack as possible.\n\n - You’ll need to be an expert on all PostHog products, so that you can help customers see the value and adopt them.\n\n - Comfortable with outbound. You'll earn meetings through relevance and creativity – not through volume and pressure. We do weird outbound.\n\n - Switching contexts comfortably. Prospect and triage leads in the morning, enterprise evaluation in the afternoon, async Loom response to a customer question in between. You adjust tone, depth, and approach for each without losing quality.\n\n - Turning both inbound and outbound lead flow into a real pipeline that converts. Lots of people get in touch with us. Not all of them are deals. You should be able to tell the difference quickly, prioritize who PostHog will be a good fit for and close them efficiently.\n\nThis is a great role for someone who has been an AE before and has owned longer term customer relationships, but equally good if you have been a technical sales engineer who is confident in their ability to carry a quota\n\nThis role has a base salary component plus commission for hitting/exceeding sales targets. The salary in our compensation calculator is your expected total pay for on-target earnings.\n\n\nWHAT YOU WON’T BE DOING\n\n - ❌ Taking someone with you to every customer meeting. It’ll normally be you and the customer. Very occasionally you might bring a product engineer with you – e.g. if they are one of our first customers paying for a new product.\n\n - ❌ Automating everything. A big part of this role will be ‘inefficiently’ building a lot of white glove, 1-1 customer relationships, so you can’t just rely on email sequences.\n\n\nREQUIREMENTS\n\n - You’re able to go deep on understanding PostHog’s products, including more technical ones like feature flags and data warehouse. You don’t need to be a developer, but the ability to get into the details will give you confidence and really help you bring more value to customer conversations. For example, you should be able to advise on configuration best practices to companies with multiple products and applications, advising on the pros and cons of different SDKs, and how to implement PostHog into their existing stack.\n\n - Commercially-minded. You’re excited about not only helping customers go from 0 to 1 with PostHog - but also growing and retaining revenue. If we’ve never spoken to a particular customer, you’ll get creative to get them to engage.\n\n - Strong customer focus. You need to help our users and remove any blockers to them using Posthog effectively.\n\n - Good at handling relationships strategically. Helping a customer achieve their goals over time, expanding their usage and buying more and more products from us as they do so, while saying no to customers who we’re not right for.\n\n - You write well. We're remote-first and async-default. You'll write follow-up emails, Slack summaries, evaluation plans, and Loom scripts. Unclear writing slows your customers and your team down.\n\n - You’ve managed a book of business and/or are comfortable leading multi-threaded deal cycles across various technical organizations, legal and procurement.\n\n\nNICE TO HAVE\n\n - Experience working with similar technologies, i.e. developer tools more broadly, or specifically product analytics, session replay, feature flags, A/B testing, data warehouses, or data pipelines.\n\n - You've built outbound campaigns before – not just executed someone else's sequences.\n\n - You've shipped something (a tool, a workflow, an automation) that made your team more effective. We want to hear about it.\n\nIf you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!\n\n#LI-DNI","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3f190a45-7810-47f9-b77d-169b806ea266","title":"Backend Engineer — Ingestion","department":"Engineering","team":"Ingestion","employmentType":"FullTime","location":"Remote (EMEA)","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Remote (UK)","address":{"postalAddress":{"addressRegion":"Remote (UK)","addressCountry":"United Kingdom","addressLocality":""}}}],"publishedAt":"2026-04-21T06:53:22.089+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"European Union"}},"jobUrl":"https://jobs.ashbyhq.com/posthog/3f190a45-7810-47f9-b77d-169b806ea266","applyUrl":"https://jobs.ashbyhq.com/posthog/3f190a45-7810-47f9-b77d-169b806ea266/application","descriptionHtml":"Product development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.
PostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously.
We started with open-source product analytics, launched out of Y Combinator's W20 cohort. We've since shipped more than a dozen products, including:
PostHog Code, the only AI devtool that understands your product, not just your codebase.
A built-in data warehouse, so users can query product and customer data together using custom SQL insights.
PostHog AI, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.
We are:
Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.
Default alive. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.
Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.
We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible.
Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.
Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions. Teams are flexible and easy to change when needed.
Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers who can outship much larger companies because they own their products end-to-end.
Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.
Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.
Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.
We're seeking a Europe/UK based ingestion pipeline engineer who:
Thrives on challenges of building systems that process billions of events per day
Gets excited about designing elegant and efficient systems that can handle terabytes of data without giving people insomnia
Understands the importance of data integrity and reliability for customers
The ideal candidate has experience with high-throughput data processing systems such as:
Analytics platforms
Metric collection systems
Log aggregation engines
Streaming and batch-processing pipelines
We use a mixture of Node.JS and Rust for high-throughput processing. We store most of our data in Kafka, PostgreSQL, Clickhouse, S3, and Redis, but with the growing volume of data, we're constantly re-evaluating our technological choices. We're looking for someone who understands the principles of designing distributed systems and can use them to pick the best tools for the job.
At PostHog you won't get stuck maintaining an obscure microservice or working in the shadows of the product org, instead, you will:
Own the entire service from end-to-end: No committees or overzealous PMs, the destiny of the ingestion pipeline will be in your hands.
Build open-source software: You'll be able to show your Rust-fu to your friends and family (and security researchers too).
Build in the hot path: Your code will decide whether our customers and engineers have a good time or not.
Start from first principles: No cookie-cutter solutions here, you'll be safe from AI agents for a good while.
See immediate results: Small, confident, frequent steps forward – that's how we like to move.
Our team is spread across North America and Europe and we're looking for another engineer in Europe or the UK.
We're growing very quickly at PostHog, so quickly that the numbers in our job descriptions often get out of date. Our ingestion pipeline is currently processing 10s of billions of events a month and we're hoping to add one more zero to that soon. You’ll be responsible for developing the infrastructure to capture all that data, process it reliably, and provide it to other parts of PostHog's platform, such as product analytics, feature flags, CDP, and more.
Experience working with highly scalable, event-driven distributed systems
You have developed multi-tenant software-as-a-service products
Experience with Node.JS, Go, Rust, or similar languages
You have worked with Kafka and PostgreSQL, Redis, or similar systems at scale
You know how to ship changes quickly without breaking things
Experience with customer data platforms or similar data analytics systems
You've carried a pager and have dealt with incidents
You're comfortable with provisioning and maintaining cloud infrastructure
Experience with benchmarking and profiling tools
Knowledge of observability systems and practices
We believe people from diverse backgrounds, with different identities and experiences, make our product and our company better. That’s why we dedicated a page in our handbook to diversity and inclusion. No matter your background, we'd love to hear from you! Alignment with our values is just as important as experience! 🙏
Also, if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
#LI-DNI
","descriptionPlain":"ABOUT POSTHOG\n\nProduct development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.\n\nPostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously.\n\nWe started with open-source product analytics, launched out of Y Combinator's W20 cohort https://posthog.com/handbook/story. We've since shipped more than a dozen products https://posthog.com/products, including:\n\n - PostHog Code https://posthog.com/code, the only AI devtool that understands your product, not just your codebase.\n\n - A built-in data warehouse https://posthog.com/docs/data-warehouse, so users can query product and customer data together using custom SQL insights.\n\n - PostHog AI https://posthog.com/ai, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.\n\nWe are:\n\n 1. Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.\n\n 2. Default alive https://paulgraham.com/aord.html. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.\n\n 3. Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.\n\nWe're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible https://posthog.com/deskhog.\n\n \n\n\nTHINGS WE CARE ABOUT\n\n - Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook https://posthog.com/handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.\n\n - Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams https://posthog.com/handbook/wide-company and make product decisions https://posthog.com/handbook/which-products. Teams are flexible and easy to change when needed.\n\n - Shipping fast: Why not now? https://posthog.com/handbook/values#why-not-now We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers https://posthog.com/founders/cracked-manifesto who can outship much larger companies because they own their products end-to-end.\n\n - Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days https://posthog.com/handbook/company/culture#were-on-the-makers-schedule, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.\n\n - Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.\n\n - Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy https://posthog.com/deskhog with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.\n\n\nWHO WE’RE LOOKING FOR\n\nWe're seeking a Europe/UK based ingestion pipeline engineer who:\n\n - Thrives on challenges of building systems that process billions of events per day\n\n - Gets excited about designing elegant and efficient systems that can handle terabytes of data without giving people insomnia\n\n - Understands the importance of data integrity and reliability for customers\n\n\nThe ideal candidate has experience with high-throughput data processing systems such as:\n\n - Analytics platforms\n\n - Metric collection systems\n\n - Log aggregation engines\n\n - Streaming and batch-processing pipelines\n\n\nWe use a mixture of Node.JS and Rust for high-throughput processing. We store most of our data in Kafka, PostgreSQL, Clickhouse, S3, and Redis, but with the growing volume of data, we're constantly re-evaluating our technological choices. We're looking for someone who understands the principles of designing distributed systems and can use them to pick the best tools for the job.\n\n\n\n\nWHAT MAKES THIS ROLE UNIQUE\n\nAt PostHog you won't get stuck maintaining an obscure microservice or working in the shadows of the product org, instead, you will:\n\n - Own the entire service from end-to-end: No committees or overzealous PMs, the destiny of the ingestion pipeline will be in your hands.\n\n - Build open-source software: You'll be able to show your Rust-fu to your friends and family (and security researchers too).\n\n - Build in the hot path: Your code will decide whether our customers and engineers have a good time or not.\n\n - Start from first principles: No cookie-cutter solutions here, you'll be safe from AI agents for a good while.\n\n - See immediate results: Small, confident, frequent steps forward – that's how we like to move.\n\n\n\n\nWHAT YOU’LL BE DOING\n\nOur team is spread across North America and Europe and we're looking for another engineer in Europe or the UK.\n\n\nWe're growing very quickly at PostHog, so quickly that the numbers in our job descriptions often get out of date. Our ingestion pipeline is currently processing 10s of billions of events a month and we're hoping to add one more zero to that soon. You’ll be responsible for developing the infrastructure to capture all that data, process it reliably, and provide it to other parts of PostHog's platform, such as product analytics, feature flags, CDP, and more.\n\n\n\n\nREQUIREMENTS\n\n - Experience working with highly scalable, event-driven distributed systems\n\n - You have developed multi-tenant software-as-a-service products\n\n - Experience with Node.JS, Go, Rust, or similar languages\n\n - You have worked with Kafka and PostgreSQL, Redis, or similar systems at scale\n\n - You know how to ship changes quickly without breaking things\n\n\n\n\nNICE TO HAVE\n\n - Experience with customer data platforms or similar data analytics systems\n\n - You've carried a pager and have dealt with incidents\n\n - You're comfortable with provisioning and maintaining cloud infrastructure\n\n - Experience with benchmarking and profiling tools\n\n - Knowledge of observability systems and practices\n\n\nWe believe people from diverse backgrounds, with different identities and experiences, make our product and our company better. That’s why we dedicated a page in our handbook to diversity and inclusion https://posthog.com/handbook/company/diversity. No matter your background, we'd love to hear from you! Alignment with our values is just as important as experience! 🙏\n\n\nAlso, if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!\n\n#LI-DNI","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0be1b52c-2401-4ae2-b7fc-5d018c1ff96f","title":"Technical Customer Success Manager","department":"Sales & Customer Success","team":"Customer Success","employmentType":"FullTime","location":"Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-04-24T09:19:41.351+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"US | EU"}},"jobUrl":"https://jobs.ashbyhq.com/posthog/0be1b52c-2401-4ae2-b7fc-5d018c1ff96f","applyUrl":"https://jobs.ashbyhq.com/posthog/0be1b52c-2401-4ae2-b7fc-5d018c1ff96f/application","descriptionHtml":"Product development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.
PostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously.
We started with open-source product analytics, launched out of Y Combinator's W20 cohort. We've since shipped more than a dozen products, including:
PostHog Code, the only AI devtool that understands your product, not just your codebase.
A built-in data warehouse, so users can query product and customer data together using custom SQL insights.
PostHog AI, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.
We are:
Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.
Default alive. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.
Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.
We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible.
Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.
Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions. Teams are flexible and easy to change when needed.
Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers who can outship much larger companies because they own their products end-to-end.
Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.
Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.
Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.
A customer-obsessed person to take care of a large number of our larger customers. You’ll engage with them regularly to ensure their continued retention and growth.
You'll need to be incredibly helpful, technical enough to help our customers, and solve real problems without asking a sales engineer for help.
No going away and asking an expert by default. You will be the expert!
You’re great at building relationships with customers, understanding their priorities, and ensuring they are set up for success both today and in the long term.
You’ll be the face of PostHog for anywhere from 25-40 paying customers in the $20k-$100k+ ARR range. Some of these customers will have come through our sales process and be well-known to us, while others will have self-served and never talked to us before!
It'll be your responsibility to ensure that both types of customers stay with us. That means taking care of the technical side (debugging, config advice), the commercial side (pricing questions, credit renewals), and the human side (multi-threading, managing escalations).
Day to day, it looks like:
Building relationships with your users. You should know who the key people are at each company, and they should know you.
Owning their feedback and making sure it gets to the wider PostHog team.
Investigating technical issues. You're the first person to dig into customer issues, often solving them yourself rather than immediately passing to support.
Being super responsive to their Slack messages, support tickets, and emails.
Being their favorite ever Customer Success person to work with!
More broadly, you'll watch product usage and revenue data so customer health doesn't move into the red, and act early when it does. Your aim is to never be surprised when a customer tells us they are leaving. If you want to build automations to help you do your job here, go for it!
Read this blog to find out more!
This role comprises a base salary component, plus a bonus for hitting/exceeding customer retention targets. The salary in our compensation calculator is the OTE (80/20).
❌ Taking someone with you to every customer meeting. It’ll normally be you and the customer. Very occasionally, you might bring a product engineer with you, e.g. if they are one of our first customers paying for a new product.
❌ Aggressively pursuing expansion opportunities. This role is primarily focused on retention.
Technically capable. You don't need to be an engineer, but you should be comfortable working with code. You troubleshoot issues customers run into (and sometimes even raise PRs yourself to fix bugs) and advise on configuration best practices across all PostHog products.
You get how product teams work. You know the roles, how they collaborate, and how they ship features - so you can help them use PostHog to solve real problems. For example, why running experiments matters, how to use product analytics and session replay together to find drop-off points and test fixes, or when error tracking helps teams ship better.
Strong customer focus. You need to help our users and remove any blockers to them using PostHog effectively – not route them elsewhere and move on.
Able to work at scale. You'll have around 40 customers. You can't treat them all the same, and you won't try to.
Experience working with similar technologies, i.e. developer tools more broadly, or specifically product analytics, session replay, feature flags, A/B testing, data warehouses, or data pipelines.
You’ve been in a Pre-sales or Technical Account Manager role before, bringing both technical expertise and commercial acumen.
If you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
#LI-DNI
","descriptionPlain":"ABOUT POSTHOG\n\nProduct development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.\n\nPostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously.\n\nWe started with open-source product analytics, launched out of Y Combinator's W20 cohort https://posthog.com/handbook/story. We've since shipped more than a dozen products https://posthog.com/products, including:\n\n - PostHog Code https://posthog.com/code, the only AI devtool that understands your product, not just your codebase.\n\n - A built-in data warehouse https://posthog.com/docs/data-warehouse, so users can query product and customer data together using custom SQL insights.\n\n - PostHog AI https://posthog.com/ai, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.\n\nWe are:\n\n 1. Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.\n\n 2. Default alive https://paulgraham.com/aord.html. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.\n\n 3. Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.\n\nWe're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible https://posthog.com/deskhog.\n\n \n\n\nTHINGS WE CARE ABOUT\n\n - Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook https://posthog.com/handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.\n\n - Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams https://posthog.com/handbook/wide-company and make product decisions https://posthog.com/handbook/which-products. Teams are flexible and easy to change when needed.\n\n - Shipping fast: Why not now? https://posthog.com/handbook/values#why-not-now We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers https://posthog.com/founders/cracked-manifesto who can outship much larger companies because they own their products end-to-end.\n\n - Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days https://posthog.com/handbook/company/culture#were-on-the-makers-schedule, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.\n\n - Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.\n\n - Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy https://posthog.com/deskhog with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.\n\n\nWHO WE’RE LOOKING FOR\n\n - A customer-obsessed person to take care of a large number of our larger customers. You’ll engage with them regularly to ensure their continued retention and growth.\n\n - You'll need to be incredibly helpful, technical enough to help our customers, and solve real problems without asking a sales engineer for help.\n\n - No going away and asking an expert by default. You will be the expert!\n\n - You’re great at building relationships with customers, understanding their priorities, and ensuring they are set up for success both today and in the long term.\n\n\n\n\nWHAT YOU’LL BE DOING\n\nYou’ll be the face of PostHog for anywhere from 25-40 paying customers in the $20k-$100k+ ARR range. Some of these customers will have come through our sales process and be well-known to us, while others will have self-served and never talked to us before!\n\nIt'll be your responsibility to ensure that both types of customers stay with us. That means taking care of the technical side (debugging, config advice), the commercial side (pricing questions, credit renewals), and the human side (multi-threading, managing escalations).\n\nDay to day, it looks like:\n\n - Building relationships with your users. You should know who the key people are at each company, and they should know you.\n\n - Owning their feedback and making sure it gets to the wider PostHog team.\n\n - Investigating technical issues. You're the first person to dig into customer issues, often solving them yourself rather than immediately passing to support.\n\n - Being super responsive to their Slack messages, support tickets, and emails.\n\n - Being their favorite ever Customer Success person to work with!\n\nMore broadly, you'll watch product usage and revenue data so customer health doesn't move into the red, and act early when it does. Your aim is to never be surprised when a customer tells us they are leaving. If you want to build automations to help you do your job here, go for it!\n\n\n\nRead this blog to find out more! https://posthog.com/blog/customer-success-at-posthog\n\n\n\nThis role comprises a base salary component, plus a bonus https://posthog.com/handbook/cs-and-onboarding/how-we-work#how-contractual-bonus-works---technical-csms for hitting/exceeding customer retention targets. The salary in our compensation calculator is the OTE (80/20).\n\n\n\n\nWHAT YOU WON’T BE DOING\n\n❌ Taking someone with you to every customer meeting. It’ll normally be you and the customer. Very occasionally, you might bring a product engineer with you, e.g. if they are one of our first customers paying for a new product. \n\n❌ Aggressively pursuing expansion opportunities. This role is primarily focused on retention.\n\n\n\n\nREQUIREMENTS\n\n - Technically capable. You don't need to be an engineer, but you should be comfortable working with code. You troubleshoot issues customers run into (and sometimes even raise PRs yourself to fix bugs) and advise on configuration best practices across all PostHog products.\n\n - You get how product teams work. You know the roles, how they collaborate, and how they ship features - so you can help them use PostHog to solve real problems. For example, why running experiments matters, how to use product analytics and session replay together to find drop-off points and test fixes, or when error tracking helps teams ship better.\n\n - Strong customer focus. You need to help our users and remove any blockers to them using PostHog effectively – not route them elsewhere and move on.\n\n - Able to work at scale. You'll have around 40 customers. You can't treat them all the same, and you won't try to.\n\n\nNICE TO HAVE\n\n - Experience working with similar technologies, i.e. developer tools more broadly, or specifically product analytics, session replay, feature flags, A/B testing, data warehouses, or data pipelines.\n\n - You’ve been in a Pre-sales or Technical Account Manager role before, bringing both technical expertise and commercial acumen.\n\nIf you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!\n\n#LI-DNI","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"09fa96ee-532f-4cee-a9d5-0ad637e48087","title":"Technical Onboarding Specialist","department":"Sales & Customer Success","team":"Onboarding","employmentType":"FullTime","location":"Remote (US)","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-27T18:50:36.420+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/posthog/09fa96ee-532f-4cee-a9d5-0ad637e48087","applyUrl":"https://jobs.ashbyhq.com/posthog/09fa96ee-532f-4cee-a9d5-0ad637e48087/application","descriptionHtml":"Product development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.
PostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously.
We started with open-source product analytics, launched out of Y Combinator's W20 cohort. We've since shipped more than a dozen products, including:
PostHog Code, the only AI devtool that understands your product, not just your codebase.
A built-in data warehouse, so users can query product and customer data together using custom SQL insights.
PostHog AI, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.
We are:
Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.
Default alive. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.
Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.
We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible.
Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.
Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions. Teams are flexible and easy to change when needed.
Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers who can outship much larger companies because they own their products end-to-end.
Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.
Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.
Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.
We're looking for someone who is obsessed with helping to make customers successful. You'll be working with our users at a critical stage - the very start of their PostHog journey. By getting in early and helping them ensure they're using PostHog in the best possible way, you'll both help us retain customers and help them build better products.
Most of our customers are highly technical and willing to self-serve, so they expect someone who understands their stack and whom they can trust, not a sales-y person with vague ideas. You’ll be the first human touchpoint for many high-potential customers, helping them implement PostHog correctly, get maximum value, and achieve their goals. And if they're spending too much money - well, you'll help them reduce their bills too!
The Onboarding team is one of the newest teams at Posthog, so it’s a great time to join now! You’ll have opportunities to take full ownership, influence our tooling, define what an “excellent onboarding” looks like at PostHog, and meaningfully impact our revenue engine.
Performing health checks on the implementation of customers who are about to pay their first bill with PostHog, using the usage data we track internally.
Reaching out to these customers proactively to ensure they’re set up for success and that they see value from PostHog from day one.
Educate customers on the products they aren’t using yet, helping them understand how to reach their goals with PostHog.
Building and refining internal tools, improving processes, and writing queries for internal metrics.
Work with the wider Sales and Customer Success teams to identify and hand off potential larger customers who require more focus and a deeper partnership.
Technical depth. You don’t need to be a developer, but you should have a technical background or experience working closely with engineers. You’ll need to understand and advise on SDKs, data pipelines, and how to implement PostHog into customers’ existing stack. You know how to guide customers through complex setups.
Strong customer focus. You enjoy talking with people and translating technical concepts into human language. You are passionate about helping our users, and you know how to make them use the product in a meaningful way.
Commercially-minded. You're not just solving problems, you're thinking about providing value, increasing product adoption, and long-term retention.
You care about improving processes and tools and maintaining excellent work hygiene.
Nice to have
Experience working with similar technologies, ie, developer tools more broadly, or specifically product analytics, session replay, feature flags, A/B testing, data warehouses, or data pipelines.
You’ve been in a pre-sales, technical account manager, or support-type role (hands-on technical problem-solving), bringing both technical expertise and commercial acumen.
Experience with SQL, ie, understanding and writing queries.
Experience with APIs or scripting.
If you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
","descriptionPlain":"ABOUT POSTHOG\n\nProduct development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.\n\nPostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously.\n\nWe started with open-source product analytics, launched out of Y Combinator's W20 cohort https://posthog.com/handbook/story. We've since shipped more than a dozen products https://posthog.com/products, including:\n\n - PostHog Code https://posthog.com/code, the only AI devtool that understands your product, not just your codebase.\n\n - A built-in data warehouse https://posthog.com/docs/data-warehouse, so users can query product and customer data together using custom SQL insights.\n\n - PostHog AI https://posthog.com/ai, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.\n\nWe are:\n\n 1. Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.\n\n 2. Default alive https://paulgraham.com/aord.html. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.\n\n 3. Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.\n\nWe're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible https://posthog.com/deskhog.\n\n \n\n\nTHINGS WE CARE ABOUT\n\n - Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook https://posthog.com/handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.\n\n - Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams https://posthog.com/handbook/wide-company and make product decisions https://posthog.com/handbook/which-products. Teams are flexible and easy to change when needed.\n\n - Shipping fast: Why not now? https://posthog.com/handbook/values#why-not-now We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers https://posthog.com/founders/cracked-manifesto who can outship much larger companies because they own their products end-to-end.\n\n - Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days https://posthog.com/handbook/company/culture#were-on-the-makers-schedule, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.\n\n - Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.\n\n - Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy https://posthog.com/deskhog with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.\n\n\n\n\nJOB SUMMARY\n\nWe're looking for someone who is obsessed with helping to make customers successful. You'll be working with our users at a critical stage - the very start of their PostHog journey. By getting in early and helping them ensure they're using PostHog in the best possible way, you'll both help us retain customers and help them build better products.\n\nMost of our customers are highly technical and willing to self-serve, so they expect someone who understands their stack and whom they can trust, not a sales-y person with vague ideas. You’ll be the first human touchpoint for many high-potential customers, helping them implement PostHog correctly, get maximum value, and achieve their goals. And if they're spending too much money - well, you'll help them reduce their bills too!\n\nThe Onboarding team is one of the newest teams at Posthog, so it’s a great time to join now! You’ll have opportunities to take full ownership, influence our tooling, define what an “excellent onboarding” looks like at PostHog, and meaningfully impact our revenue engine.\n\n\n\n\nWHAT YOU'LL BE DOING\n\n - Performing health checks on the implementation of customers who are about to pay their first bill with PostHog, using the usage data we track internally.\n\n - Reaching out to these customers proactively to ensure they’re set up for success and that they see value from PostHog from day one.\n\n - Educate customers on the products they aren’t using yet, helping them understand how to reach their goals with PostHog.\n\n - Building and refining internal tools, improving processes, and writing queries for internal metrics.\n\n - Work with the wider Sales and Customer Success teams to identify and hand off potential larger customers who require more focus and a deeper partnership.\n\n\nREQUIREMENTS\n\n - Technical depth. You don’t need to be a developer, but you should have a technical background or experience working closely with engineers. You’ll need to understand and advise on SDKs, data pipelines, and how to implement PostHog into customers’ existing stack. You know how to guide customers through complex setups.\n\n - Strong customer focus. You enjoy talking with people and translating technical concepts into human language. You are passionate about helping our users, and you know how to make them use the product in a meaningful way.\n\n - Commercially-minded. You're not just solving problems, you're thinking about providing value, increasing product adoption, and long-term retention.\n\n - You care about improving processes and tools and maintaining excellent work hygiene.\n\nNice to have\n\n - Experience working with similar technologies, ie, developer tools more broadly, or specifically product analytics, session replay, feature flags, A/B testing, data warehouses, or data pipelines.\n\n - You’ve been in a pre-sales, technical account manager, or support-type role (hands-on technical problem-solving), bringing both technical expertise and commercial acumen.\n\n - Experience with SQL, ie, understanding and writing queries.\n\n - Experience with APIs or scripting.\n\nIf you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b42fd20b-b647-4f42-b725-b29ca472cba8","title":"Technical Account Manager","department":"Sales & Customer Success","team":"Sales & Customer Success","employmentType":"FullTime","location":"Remote (EMEA)","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-01-14T07:21:31.414+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"European Union"}},"jobUrl":"https://jobs.ashbyhq.com/posthog/b42fd20b-b647-4f42-b725-b29ca472cba8","applyUrl":"https://jobs.ashbyhq.com/posthog/b42fd20b-b647-4f42-b725-b29ca472cba8/application","descriptionHtml":"Product development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.
PostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously.
We started with open-source product analytics, launched out of Y Combinator's W20 cohort. We've since shipped more than a dozen products, including:
PostHog Code, the only AI devtool that understands your product, not just your codebase.
A built-in data warehouse, so users can query product and customer data together using custom SQL insights.
PostHog AI, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.
We are:
Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.
Default alive. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.
Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.
We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible.
Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.
Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions. Teams are flexible and easy to change when needed.
Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers who can outship much larger companies because they own their products end-to-end.
Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.
Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.
Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.
We’re looking for someone who is:
A natural relationship builder. You get energy from meeting new people in a customer org, finding out what they care about, and connecting dots between teams. You're the person who ends up knowing the head of platform, the VP of engineering, and the CTO's chief of staff – not just the one engineer who signed up.
Comfortable selling to senior leaders. You can hold your own in a conversation with a VP or C-level exec, talk about their business priorities in their language, and make the case for PostHog as a strategic platform decision rather than a point tool.
Technical enough to be credible. You don't need to be a developer, but you need to confidently demo every PostHog product, speak to how they fit together, and know when to pull in somebody else on the team for deeper technical work. No going away and \"getting back to you\" on basic product questions.
Great at reading the signs of which customers to focus on. You'll be laser-focused on accounts that match our ICP and have real expansion potential, and not spend time where you can't have an impact.
Good at maintaining long-term relationships past the initial sale. You own the relationship and sell new products as fast as we build them.
We’re building every tool a product engineer needs to build better products, and our strategy is working – we’re finding customers organically using two, three, or even four PostHog tools at a time. Your challenge is to drive multi-product adoption without forcing people into using tools they don’t need.
We have over 1,000 organizations signing up to use PostHog every week. We have product-market fit and loads of customers happily self-serving to large contract values, but staying focused on the biggest opportunities is increasingly challenging as a result.
We've proven that our customers do best when a small number of people own the relationship end-to-end. The TAM+CSM pair work together on all of our current customers with expansion potential – you bring the commercial and relationship depth, your CSM brings the technical depth, and together you're an extension of the customer's team.
Technical Account Managers have an existing book of business. These are engaged, high-paying ($20k+/yr) customers who we think have huge expansion potential. Some of these people have never talked to us before!
Your focus:
Multi-threading. Most of our customers start with one champion in one team. Your job is to turn that into relationships across product, engineering, data, platform, and leadership – so PostHog becomes the default choice whenever a new team has a question, our products can answer.
Selling up. Expansion and cross-sell often require a senior sponsor. You'll build relationships with directors, VPs, and execs, understand their goals, and position PostHog against those. When a customer is evaluating a platform decision, you want to be in the room.
Driving multi-product adoption. We're finding customers organically using two, three, or even four PostHog tools at a time. Your challenge is to accelerate that without forcing people into tools they don't need.
Owning customer feedback and getting it to the wider PostHog team. You'll work directly with product teams – we don't believe in bureaucracy here.
Being hyper responsive. You need to feel like an extension of a customer's existing team. We try to do as much customer comms in Slack as possible.
Partnering closely with a CSM. You'll jointly own the account strategy, trade off who leads which conversations, and make sure the customer experiences a single, coordinated team.
This role has a base salary component plus commission for hitting/exceeding sales targets - the salary in our compensation calculator is your expected total pay for on-target earnings.
❌ Taking someone with you to every customer meeting. It’ll normally be you and the customer. Very occasionally, you might bring a product engineer with you, e.g. if they are one of our first customers paying for a new product.
❌ Owning the deep technical implementation work solo. Your CSM partner takes the lead on that, and you'll tag in where it helps the commercial conversation.
❌ Automating everything. A big part of this role will be ‘inefficiently’ building a lot of white-glove, 1-1 customer relationships, so you can’t just rely on email sequences.
Strong relationship-building skills across seniority levels. You can move fluidly from a conversation with an IC engineer to a 30-minute slot with a VP, and leave both feeling like you understood what they care about. You enjoy meeting new people inside an account and finding reasons to stay in touch.
Commercially-minded. You're excited about growing and retaining revenue. If we've never spoken to a particular customer, you'll get creative to engage them. You think in terms of account strategy over 12-24 months, not just the next deal.
Able to go broad on PostHog's products. You should be able to demo any of our products confidently and articulate the value of each, including the more technical ones like Feature Flags and Data Warehouse. You don't need to be a developer – your CSM partner handles the deep technical work – but you need enough fluency to be credible with a technical audience and know when to bring your CSM in.
Good at handling relationships strategically. Helping a customer achieve their goals over time, expanding their usage and buying more products from us as they do so, while saying no to customers we're not right for.
Strong customer focus. You need to help our users and remove any blockers to them using PostHog effectively.
Experience selling or managing accounts with senior technical buyers (VP Engineering, CTO, Head of Platform, Head of Data).
Experience working with similar technologies, i.e. developer tools more broadly, or specifically product analytics, session replay, feature flags, A/B testing, data warehouses, or data pipelines.
You've been the owner of several customers in the $20k-100k+ ARR range previously, with evidence of growing them through expansion and cross-sell rather than just renewal.
If you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
#LI-DNI
","descriptionPlain":"ABOUT POSTHOG\n\nProduct development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.\n\nPostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously.\n\nWe started with open-source product analytics, launched out of Y Combinator's W20 cohort https://posthog.com/handbook/story. We've since shipped more than a dozen products https://posthog.com/products, including:\n\n - PostHog Code https://posthog.com/code, the only AI devtool that understands your product, not just your codebase.\n\n - A built-in data warehouse https://posthog.com/docs/data-warehouse, so users can query product and customer data together using custom SQL insights.\n\n - PostHog AI https://posthog.com/ai, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.\n\nWe are:\n\n 1. Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.\n\n 2. Default alive https://paulgraham.com/aord.html. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.\n\n 3. Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.\n\nWe're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible https://posthog.com/deskhog.\n\n \n\n\nTHINGS WE CARE ABOUT\n\n - Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook https://posthog.com/handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.\n\n - Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams https://posthog.com/handbook/wide-company and make product decisions https://posthog.com/handbook/which-products. Teams are flexible and easy to change when needed.\n\n - Shipping fast: Why not now? https://posthog.com/handbook/values#why-not-now We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers https://posthog.com/founders/cracked-manifesto who can outship much larger companies because they own their products end-to-end.\n\n - Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days https://posthog.com/handbook/company/culture#were-on-the-makers-schedule, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.\n\n - Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.\n\n - Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy https://posthog.com/deskhog with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.\n\n\nWHO WE’RE LOOKING FOR\n\nWe’re looking for someone who is:\n\n - A natural relationship builder. You get energy from meeting new people in a customer org, finding out what they care about, and connecting dots between teams. You're the person who ends up knowing the head of platform, the VP of engineering, and the CTO's chief of staff – not just the one engineer who signed up.\n\n - Comfortable selling to senior leaders. You can hold your own in a conversation with a VP or C-level exec, talk about their business priorities in their language, and make the case for PostHog as a strategic platform decision rather than a point tool.\n\n - Technical enough to be credible. You don't need to be a developer, but you need to confidently demo every PostHog product, speak to how they fit together, and know when to pull in somebody else on the team for deeper technical work. No going away and \"getting back to you\" on basic product questions.\n\n - Great at reading the signs of which customers to focus on. You'll be laser-focused on accounts that match our ICP and have real expansion potential, and not spend time where you can't have an impact.\n\n - Good at maintaining long-term relationships past the initial sale. You own the relationship and sell new products as fast as we build them.\n\nWe’re building every tool a product engineer needs to build better products, and our strategy is working – we’re finding customers organically using two, three, or even four PostHog tools at a time. Your challenge is to drive multi-product adoption without forcing people into using tools they don’t need.\n\nWe have over 1,000 organizations signing up to use PostHog every week. We have product-market fit and loads of customers happily self-serving to large contract values, but staying focused on the biggest opportunities is increasingly challenging as a result.\n\n\n\n\nWHAT YOU’LL BE DOING\n\nWe've proven that our customers do best when a small number of people own the relationship end-to-end. The TAM+CSM pair work together on all of our current customers with expansion potential – you bring the commercial and relationship depth, your CSM brings the technical depth, and together you're an extension of the customer's team.\n\nTechnical Account Managers have an existing book of business. These are engaged, high-paying ($20k+/yr) customers who we think have huge expansion potential. Some of these people have never talked to us before!\n\nYour focus:\n\n - Multi-threading. Most of our customers start with one champion in one team. Your job is to turn that into relationships across product, engineering, data, platform, and leadership – so PostHog becomes the default choice whenever a new team has a question, our products can answer.\n\n - Selling up. Expansion and cross-sell often require a senior sponsor. You'll build relationships with directors, VPs, and execs, understand their goals, and position PostHog against those. When a customer is evaluating a platform decision, you want to be in the room.\n\n - Driving multi-product adoption. We're finding customers organically using two, three, or even four PostHog tools at a time. Your challenge is to accelerate that without forcing people into tools they don't need.\n\n - Owning customer feedback and getting it to the wider PostHog team. You'll work directly with product teams – we don't believe in bureaucracy here.\n\n - Being hyper responsive. You need to feel like an extension of a customer's existing team. We try to do as much customer comms in Slack as possible.\n\n - Partnering closely with a CSM. You'll jointly own the account strategy, trade off who leads which conversations, and make sure the customer experiences a single, coordinated team.\n\nThis role has a base salary component plus commission for hitting/exceeding sales targets - the salary in our compensation calculator is your expected total pay for on-target earnings.\n\n\n\n\nWHAT YOU WON’T BE DOING\n\n❌ Taking someone with you to every customer meeting. It’ll normally be you and the customer. Very occasionally, you might bring a product engineer with you, e.g. if they are one of our first customers paying for a new product.\n\n❌ Owning the deep technical implementation work solo. Your CSM partner takes the lead on that, and you'll tag in where it helps the commercial conversation.\n\n❌ Automating everything. A big part of this role will be ‘inefficiently’ building a lot of white-glove, 1-1 customer relationships, so you can’t just rely on email sequences.\n\n\nREQUIREMENTS\n\n - Strong relationship-building skills across seniority levels. You can move fluidly from a conversation with an IC engineer to a 30-minute slot with a VP, and leave both feeling like you understood what they care about. You enjoy meeting new people inside an account and finding reasons to stay in touch.\n\n - Commercially-minded. You're excited about growing and retaining revenue. If we've never spoken to a particular customer, you'll get creative to engage them. You think in terms of account strategy over 12-24 months, not just the next deal.\n\n - Able to go broad on PostHog's products. You should be able to demo any of our products confidently and articulate the value of each, including the more technical ones like Feature Flags and Data Warehouse. You don't need to be a developer – your CSM partner handles the deep technical work – but you need enough fluency to be credible with a technical audience and know when to bring your CSM in.\n\n - Good at handling relationships strategically. Helping a customer achieve their goals over time, expanding their usage and buying more products from us as they do so, while saying no to customers we're not right for.\n\nStrong customer focus. You need to help our users and remove any blockers to them using PostHog effectively.\n\n\nNICE TO HAVE\n\n - Experience selling or managing accounts with senior technical buyers (VP Engineering, CTO, Head of Platform, Head of Data).\n\n - Experience working with similar technologies, i.e. developer tools more broadly, or specifically product analytics, session replay, feature flags, A/B testing, data warehouses, or data pipelines.\n\n - You've been the owner of several customers in the $20k-100k+ ARR range previously, with evidence of growing them through expansion and cross-sell rather than just renewal.\n\nIf you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!\n\n#LI-DNI","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"43dbf072-0fc1-48c9-8c1e-7416db7d4a14","title":"ClickHouse Operations Engineer ","department":"Engineering","team":"ClickHouse","employmentType":"FullTime","location":"Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-04-17T07:47:04.626+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"USA"}},"jobUrl":"https://jobs.ashbyhq.com/posthog/43dbf072-0fc1-48c9-8c1e-7416db7d4a14","applyUrl":"https://jobs.ashbyhq.com/posthog/43dbf072-0fc1-48c9-8c1e-7416db7d4a14/application","descriptionHtml":"Product development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.
PostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously.
We started with open-source product analytics, launched out of Y Combinator's W20 cohort. We've since shipped more than a dozen products, including:
PostHog Code, the only AI devtool that understands your product, not just your codebase.
A built-in data warehouse, so users can query product and customer data together using custom SQL insights.
PostHog AI, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.
We are:
Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.
Default alive. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.
Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.
We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible.
Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.
Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions. Teams are flexible and easy to change when needed.
Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers who can outship much larger companies because they own their products end-to-end.
Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.
Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.
Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.
ClickHouse is the core piece of infrastructure at PostHog. Every product and customer relies on it to ingest, store, and query data.
We need someone to automate, manage, and maintain ClickHouse as we grow towards capturing trillions of events per year and having one of the world’s largest clusters.
This includes ClickHouse operations and scaling infrastructure, as well as node and instance-level performance optimization. We want to ensure that we have the right hardware deployed at the right time for each workload on ClickHouse.
You'll build systems and automations for the provisioning and scaling of our large ClickHouse clusters, handling over 100 PB's of data. You'll have the ability to investigate and experiment using the latest hardware that cloud providers have to offer in order to find the optimal setup for our solution. And yes, You'll have a budget to do this.
You'll be using Terraform, Ansible, and Kubernetes to automate the dynamic provisioning of instances and work on a bleeding edge ClickHouse implementation, like open format backed tables, and not just maintenance.
We're also building a query optimizer for ClickHouse, which means you will work on query performance tooling.
You bring OLAP Database Experience. This role is focussed on ClickHouse, but if you bring strong experience with other OLAP Databases, that's great. We're looking for people that went into the internals of ClickHouse and other OLAP Databases, not high level users.
You bring experience in automating Dynamic provisioning instances. Strong experience with utilizing Terraform, Ansible and K8s is important.
You bring experience with Scale and Complexity! We're building and operating high-scale complex data storage solutions, we need you to have experience with the challenges this brings.
You bring the Stack we need. We build using Python, Terraform, Ansible, Kubernetes, AWS, and Zookeeper (An alternative to Zookeeper is fine)
You’re ready to do the best work of your career. We have incredible distribution, a big financial cushion and an amazing team. There’s probably no better place to see how far you can go.
If this sounds like you, we should talk.
We are committed to ensuring a fair and accessible interview process. If you need any accommodations or adjustments, please let us know.
Now that we've told you what you'll be building with us, let's talk about what we'll be building for you.
","descriptionPlain":"ABOUT POSTHOG\n\nProduct development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.\n\nPostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously.\n\nWe started with open-source product analytics, launched out of Y Combinator's W20 cohort https://posthog.com/handbook/story. We've since shipped more than a dozen products https://posthog.com/products, including:\n\n - PostHog Code https://posthog.com/code, the only AI devtool that understands your product, not just your codebase.\n\n - A built-in data warehouse https://posthog.com/docs/data-warehouse, so users can query product and customer data together using custom SQL insights.\n\n - PostHog AI https://posthog.com/ai, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.\n\nWe are:\n\n 1. Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.\n\n 2. Default alive https://paulgraham.com/aord.html. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.\n\n 3. Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.\n\nWe're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible https://posthog.com/deskhog.\n\n \n\n\nTHINGS WE CARE ABOUT\n\n - Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook https://posthog.com/handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.\n\n - Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams https://posthog.com/handbook/wide-company and make product decisions https://posthog.com/handbook/which-products. Teams are flexible and easy to change when needed.\n\n - Shipping fast: Why not now? https://posthog.com/handbook/values#why-not-now We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers https://posthog.com/founders/cracked-manifesto who can outship much larger companies because they own their products end-to-end.\n\n - Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days https://posthog.com/handbook/company/culture#were-on-the-makers-schedule, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.\n\n - Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.\n\n - Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy https://posthog.com/deskhog with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.\n\n\n\n\nWHAT YOU'LL BE DOING\n\nClickHouse is the core piece of infrastructure at PostHog https://posthog.com/docs/how-posthog-works/clickhouse. Every product and customer relies on it to ingest, store, and query data.\n\nWe need someone to automate, manage, and maintain ClickHouse as we grow towards capturing trillions of events per year and having one of the world’s largest clusters.\n\nThis includes ClickHouse operations and scaling infrastructure, as well as node and instance-level performance optimization. We want to ensure that we have the right hardware deployed at the right time for each workload on ClickHouse.\n\nYou'll build systems and automations for the provisioning and scaling of our large ClickHouse clusters, handling over 100 PB's of data. You'll have the ability to investigate and experiment using the latest hardware that cloud providers have to offer in order to find the optimal setup for our solution. And yes, You'll have a budget to do this.\n\nYou'll be using Terraform, Ansible, and Kubernetes to automate the dynamic provisioning of instances and work on a bleeding edge ClickHouse implementation, like open format backed tables, and not just maintenance.\nWe're also building a query optimizer for ClickHouse, which means you will work on query performance tooling.\n\n\n\n\nYOU’LL FIT RIGHT IN IF:\n\n - You bring OLAP Database Experience. This role is focussed on ClickHouse, but if you bring strong experience with other OLAP Databases, that's great. We're looking for people that went into the internals of ClickHouse and other OLAP Databases, not high level users.\n\n - You bring experience in automating Dynamic provisioning instances. Strong experience with utilizing Terraform, Ansible and K8s is important.\n\n - You bring experience with Scale and Complexity! We're building and operating high-scale complex data storage solutions, we need you to have experience with the challenges this brings.\n\n - You bring the Stack we need. We build using Python, Terraform, Ansible, Kubernetes, AWS, and Zookeeper (An alternative to Zookeeper is fine)\n\n - You’re ready to do the best work of your career. We have incredible distribution, a big financial cushion and an amazing team. There’s probably no better place to see how far you can go.\n\n\n\nIf this sounds like you, we should talk.\n\nWe are committed to ensuring a fair and accessible interview process. If you need any accommodations or adjustments, please let us know.\n\n\n\n\nWHAT’S IN IT FOR YOU?\n\nNow that we've told you what you'll be building with us, let's talk about what we'll be building for you.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"20ab9628-20ff-4ae3-bd6a-46ae7e9dc6b8","title":"Product Engineer","department":"Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-01-14T07:15:16.911+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"USA"}},"jobUrl":"https://jobs.ashbyhq.com/posthog/20ab9628-20ff-4ae3-bd6a-46ae7e9dc6b8","applyUrl":"https://jobs.ashbyhq.com/posthog/20ab9628-20ff-4ae3-bd6a-46ae7e9dc6b8/application","descriptionHtml":"Product development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.
PostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously.
We started with open-source product analytics, launched out of Y Combinator's W20 cohort. We've since shipped more than a dozen products, including:
PostHog Code, the only AI devtool that understands your product, not just your codebase.
A built-in data warehouse, so users can query product and customer data together using custom SQL insights.
PostHog AI, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.
We are:
Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.
Default alive. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.
Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.
We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible.
Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.
Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions. Teams are flexible and easy to change when needed.
Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers who can outship much larger companies because they own their products end-to-end.
Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.
Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.
Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.
We're hiring for a range of roles here. What you end up working on will depend on your exact skillset and preferences, so choose your own adventure.
In general we seek Product Engineers who are:
Enthusiastic drivers. We need proactive people that can fully own projects and get them done, and know to get help when needed. This is what being a product engineer is all about. \"Are we there yet?\" is the wrong question.
Optimistic problem solvers. Things get hard here sometimes – whether it's scaling, shipping complex products, handling a stream of support requests, or trying to ship something that touches multiple teams. We need people who won't get disheartened, and will collaborate, iterate, and ship their way out of anything.
Grown ups. We’re an international bunch of weirdos, but one thing unites us: everyone is kind, considerate, and professional towards each other. This isn't about age or experience, it's about being low-ego, flexible, and respectful.
Genuine builders. PostHog is full of people who just love building stuff, people who would still be building software even if there wasn't a paycheck at the end. If this sounds like you, we should talk.
Owning products and features from beginning to end. This means originating ideas based on your intuition, talking to users, and understanding our strategy and goals. It means testing MVPs in production with real users. It means iterating on their feedback, owning pricing, and ensuring the ongoing success of your work.
Collaborating with design (when necessary). Product engineers at PostHog are full stack, so we expect you to ship and own the basic UX of your work using our design system. From there, it's up to you to decide when to collaborate with our design team to iterate and polish the experience.
Talking to users. Good product engineers read feedback from users and iterate quickly. Great product engineers have users they're friendly with, talk with them frequently, bounce ideas off them, and iterate with them when they ship new things.
Doing support. Every week, one person in each engineering team is designated the Support hero. Their job is to investigate and resolve issues reported by customers for their product. Giving users support from real engineers, and shipping fixes and improvements in real-time, is one of the best ways to spark joy in users. This role will also include some on-call time, too.
Writing docs. We have a content team that will collaborate with you on reviewing, polishing, and improving your documentation, but the best person to document a new feature is the person who built it.
You've built things agents actually use. More and more of what we ship is used by agents, not people, and building for them is genuinely different. We want someone who's done it and has the scars: an API an agent can drive, an MCP server, evals, docs written for a machine. Side projects count.
Full-stack experience with relevant technologies – e.g. Python or similar, React or similar, something to do with big data is a bonus.
Experience taking a project from 0 to 1. You might have led a project, been a founder previously, or built an impressive side project.
Strong writing skills. We document everything, most of it publicly. The ability to communicate your ideas and make persuasive arguments is essential.
Have worked at a high-growth SaaS company before.
Extensive knowledge of Django and/or TypeScript-based React.
Experience building AI-native products, or integrating AI into existing software.
We are committed to ensuring a fair and accessible interview process. If you need any accommodations or adjustments, please let us know
#LI-DNI
","descriptionPlain":"ABOUT POSTHOG\n\nProduct development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.\n\nPostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously.\n\nWe started with open-source product analytics, launched out of Y Combinator's W20 cohort https://posthog.com/handbook/story. We've since shipped more than a dozen products https://posthog.com/products, including:\n\n - PostHog Code https://posthog.com/code, the only AI devtool that understands your product, not just your codebase.\n\n - A built-in data warehouse https://posthog.com/docs/data-warehouse, so users can query product and customer data together using custom SQL insights.\n\n - PostHog AI https://posthog.com/ai, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.\n\nWe are:\n\n 1. Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.\n\n 2. Default alive https://paulgraham.com/aord.html. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.\n\n 3. Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.\n\nWe're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible https://posthog.com/deskhog.\n\n \n\n\nTHINGS WE CARE ABOUT\n\n - Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook https://posthog.com/handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.\n\n - Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams https://posthog.com/handbook/wide-company and make product decisions https://posthog.com/handbook/which-products. Teams are flexible and easy to change when needed.\n\n - Shipping fast: Why not now? https://posthog.com/handbook/values#why-not-now We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers https://posthog.com/founders/cracked-manifesto who can outship much larger companies because they own their products end-to-end.\n\n - Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days https://posthog.com/handbook/company/culture#were-on-the-makers-schedule, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.\n\n - Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.\n\n - Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy https://posthog.com/deskhog with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.\n\n\nWHO WE'RE LOOKING FOR\n\nWe're hiring for a range of roles here. What you end up working on will depend on your exact skillset and preferences, so choose your own adventure.\n\nIn general we seek Product Engineers who are:\n\n - Enthusiastic drivers. We need proactive people that can fully own projects and get them done, and know to get help when needed. This is what being a product engineer https://posthog.com/blog/what-is-a-product-engineer is all about. \"Are we there yet?\" is the wrong question.\n\n - Optimistic problem solvers. Things get hard here sometimes – whether it's scaling, shipping complex products, handling a stream of support requests, or trying to ship something that touches multiple teams. We need people who won't get disheartened, and will collaborate, iterate, and ship their way out of anything.\n\n - Grown ups. We’re an international bunch of weirdos, but one thing unites us: everyone is kind, considerate, and professional towards each other. This isn't about age or experience https://posthog.com/handbook/company/grown-ups, it's about being low-ego, flexible, and respectful.\n\n - Genuine builders. PostHog is full of people who just love building stuff, people who would still be building software even if there wasn't a paycheck at the end. If this sounds like you, we should talk.\n\n\nWHAT YOU'LL BE DOING\n\n - Owning products and features from beginning to end. This means originating ideas based on your intuition, talking to users, and understanding our strategy and goals. It means testing MVPs in production with real users. It means iterating on their feedback https://posthog.com/handbook/engineering/product-engineering, owning pricing, and ensuring the ongoing success of your work.\n\n - Collaborating with design (when necessary). Product engineers at PostHog are full stack, so we expect you to ship and own the basic UX of your work using our design system https://storybook.dev.posthog.dev. From there, it's up to you to decide when to collaborate with our design team https://posthog.com/handbook/engineering/product-design to iterate and polish the experience.\n\n - Talking to users. Good product engineers read feedback from users and iterate quickly. Great product engineers have users they're friendly with, talk with them frequently, bounce ideas off them, and iterate with them when they ship new things.\n\n - Doing support. Every week, one person in each engineering team is designated the Support hero https://posthog.com/handbook/engineering/support-hero. Their job is to investigate and resolve issues reported by customers for their product. Giving users support from real engineers, and shipping fixes and improvements in real-time, is one of the best ways to spark joy in users. This role will also include some on-call time https://posthog.com/handbook/engineering/on-call-rotation, too.\n\n - Writing docs. We have a content team that will collaborate with you on reviewing, polishing, and improving your documentation, but the best person to document a new feature is the person who built it.\n\n\nREQUIREMENTS\n\n - You've built things agents actually use. More and more of what we ship is used by agents, not people, and building for them is genuinely different. We want someone who's done it and has the scars: an API an agent can drive, an MCP server, evals, docs written for a machine. Side projects count.\n\n - Full-stack experience with relevant technologies https://posthog.com/handbook/engineering/stack – e.g. Python or similar, React or similar, something to do with big data is a bonus.\n\n - Experience taking a project from 0 to 1. You might have led a project, been a founder previously, or built an impressive side project.\n\n - Strong writing skills. We document everything https://posthog.com/handbook/company/culture#we-write-everything-down, most of it publicly. The ability to communicate your ideas and make persuasive arguments is essential.\n\n\nNICE TO HAVE\n\n - Have worked at a high-growth SaaS company before.\n\n - Extensive knowledge of Django and/or TypeScript-based React.\n\n - Experience building AI-native products, or integrating AI into existing software.\n\nWe are committed to ensuring a fair and accessible interview process. If you need any accommodations or adjustments, please let us know\n\n#LI-DNI","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"28781aeb-eca4-4713-9a5f-a95b95d5d120","title":"Forward Deployed Engineer","department":"Sales & Customer Success","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-03-17T14:17:14.619+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"US | EU"}},"jobUrl":"https://jobs.ashbyhq.com/posthog/28781aeb-eca4-4713-9a5f-a95b95d5d120","applyUrl":"https://jobs.ashbyhq.com/posthog/28781aeb-eca4-4713-9a5f-a95b95d5d120/application","descriptionHtml":"Product development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.
PostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously.
We started with open-source product analytics, launched out of Y Combinator's W20 cohort. We've since shipped more than a dozen products, including:
PostHog Code, the only AI devtool that understands your product, not just your codebase.
A built-in data warehouse, so users can query product and customer data together using custom SQL insights.
PostHog AI, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.
We are:
Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.
Default alive. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.
Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.
We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible.
Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.
Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions. Teams are flexible and easy to change when needed.
Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers who can outship much larger companies because they own their products end-to-end.
Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.
Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.
Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.
We have our first FDE doing some great work but as we figure out the role we can see a large number of high spend customers are in need of some dedicated work to ensure they are set up successfully with PostHog, more than a TAM or CSM can deliver. We’re going to quickly run into a capacity problem and need to get ahead of it.
A technical and customer-obsessed engineer to lead short-term projects with our biggest customers to ensure they are using PostHog according to recommended patterns. Customers should feel like you are an extension of their team, working alongside them to help them succeed with our product set.
You’ll also need an engineering mindset - whilst most of the role is hands-on implementation of PostHog, we also need you to build and maintain automated tooling which will help us take the learnings from these high-touch engagements and apply them en masse to all of our managed customers.
Auditing customer PostHog implementations for correctness, data quality, and privacy compliance.
Leading managed migrations from other solutions to PostHog, building tooling to automate as much of the process as possible.
Proactively mining support tickets, usage data, and customer conversations to surface at-risk accounts and recurring friction patterns.
Running deep technical investigations into customer-specific issues like identity resolution failures or feature flag evaluation inconsistencies.
Advising customers on experiment design, retention analysis, and behavioral monitoring strategy.
Integrating data into and out of PostHog using our in-product data pipelines.
Raising issues or opportunities outside your project scope to the PostHog team member responsible for the customer.
Shipping improvements to the PostHog product when customer patterns reveal friction worth fixing. Customer engineering is the job; product contributions follow from it.
Generally being their favorite ever person to work with in this space!
Long-term customer ownership. This is all project-based work.
Customer engineering is the job. You'll ship improvements to the core product when they emerge directly from customer work, but you're not looking for a product engineering role with a customer-facing wrapper.
Strong customer focus - you need to delight customers and ensure they are set up for success long-term with PostHog.
Prior experience in a similar consulting role for a product in our space.
Automation-minded. We want to make the move to PostHog as simple as possible so you’ll need to find and implement automation wherever possible so as to let us scale quickly.
Experience with SQL/Python
Willing to travel for onsite work with customers.
Understanding of best practices when it comes to implementing user-behavior based products (e.g. AARRR)
Experience deploying and using PostHog.
Experience optimizing SQL queries for performance.
You think about how your work, documentation, and tooling can be structured for consumption by both humans and AI.
Here are some recent examples of work done by our FDE team:
https://github.com/PostHog/posthog/pull/49586
https://github.com/PostHog/posthog-ios/pull/501
","descriptionPlain":"ABOUT POSTHOG\n\nProduct development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.\n\nPostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously.\n\nWe started with open-source product analytics, launched out of Y Combinator's W20 cohort https://posthog.com/handbook/story. We've since shipped more than a dozen products https://posthog.com/products, including:\n\n - PostHog Code https://posthog.com/code, the only AI devtool that understands your product, not just your codebase.\n\n - A built-in data warehouse https://posthog.com/docs/data-warehouse, so users can query product and customer data together using custom SQL insights.\n\n - PostHog AI https://posthog.com/ai, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.\n\nWe are:\n\n 1. Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.\n\n 2. Default alive https://paulgraham.com/aord.html. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.\n\n 3. Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.\n\nWe're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible https://posthog.com/deskhog.\n\n \n\n\nTHINGS WE CARE ABOUT\n\n - Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook https://posthog.com/handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.\n\n - Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams https://posthog.com/handbook/wide-company and make product decisions https://posthog.com/handbook/which-products. Teams are flexible and easy to change when needed.\n\n - Shipping fast: Why not now? https://posthog.com/handbook/values#why-not-now We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers https://posthog.com/founders/cracked-manifesto who can outship much larger companies because they own their products end-to-end.\n\n - Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days https://posthog.com/handbook/company/culture#were-on-the-makers-schedule, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.\n\n - Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.\n\n - Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy https://posthog.com/deskhog with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.\n\n\nWHY WE ARE HIRING FOR THIS ROLE\n\nWe have our first FDE doing some great work but as we figure out the role we can see a large number of high spend customers are in need of some dedicated work to ensure they are set up successfully with PostHog, more than a TAM or CSM can deliver. We’re going to quickly run into a capacity problem and need to get ahead of it.\n\n\n\n\nWHO WE NEED\n\nA technical and customer-obsessed engineer to lead short-term projects with our biggest customers to ensure they are using PostHog according to recommended patterns. Customers should feel like you are an extension of their team, working alongside them to help them succeed with our product set.\n\n\n\nYou’ll also need an engineering mindset - whilst most of the role is hands-on implementation of PostHog, we also need you to build and maintain automated tooling which will help us take the learnings from these high-touch engagements and apply them en masse to all of our managed customers.\n\n\n\n\nWHAT YOU'LL BE DOING\n\n - Auditing customer PostHog implementations for correctness, data quality, and privacy compliance.\n\n - Leading managed migrations from other solutions to PostHog, building tooling to automate as much of the process as possible.\n\n - Proactively mining support tickets, usage data, and customer conversations to surface at-risk accounts and recurring friction patterns.\n\n - Running deep technical investigations into customer-specific issues like identity resolution failures or feature flag evaluation inconsistencies.\n\n - Advising customers on experiment design, retention analysis, and behavioral monitoring strategy.\n\n - Integrating data into and out of PostHog using our in-product data pipelines.\n\n - Raising issues or opportunities outside your project scope to the PostHog team member responsible for the customer.\n\n - Shipping improvements to the PostHog product when customer patterns reveal friction worth fixing. Customer engineering is the job; product contributions follow from it.\n\n - Generally being their favorite ever person to work with in this space!\n\n\n\n\nWHAT YOU WON’T BE DOING\n\n - Long-term customer ownership. This is all project-based work.\n\n - Customer engineering is the job. You'll ship improvements to the core product when they emerge directly from customer work, but you're not looking for a product engineering role with a customer-facing wrapper.\n\n\n\n\nREQUIREMENTS\n\n - Strong customer focus - you need to delight customers and ensure they are set up for success long-term with PostHog.\n\n - Prior experience in a similar consulting role for a product in our space.\n\n - Automation-minded. We want to make the move to PostHog as simple as possible so you’ll need to find and implement automation wherever possible so as to let us scale quickly.\n\n - Experience with SQL/Python\n\n - Willing to travel for onsite work with customers.\n\n\n\n\nNICE TO HAVE\n\n - Understanding of best practices when it comes to implementing user-behavior based products (e.g. AARRR)\n\n - Experience deploying and using PostHog.\n\n - Experience optimizing SQL queries for performance.\n\n - You think about how your work, documentation, and tooling can be structured for consumption by both humans and AI.\n\n\n\nHere are some recent examples of work done by our FDE team:\n\nhttps://github.com/PostHog/posthog/pull/49586\n\nhttps://github.com/PostHog/posthog-ios/pull/501","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"83f7e37b-2f9a-4f2f-9a61-e150052e2b92","title":"Finance Lead","department":"People & Ops","team":"People & Ops","employmentType":"FullTime","location":"Remote (US)","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-04-21T17:58:02.686+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/posthog/83f7e37b-2f9a-4f2f-9a61-e150052e2b92","applyUrl":"https://jobs.ashbyhq.com/posthog/83f7e37b-2f9a-4f2f-9a61-e150052e2b92/application","descriptionHtml":"We're shipping every product that companies need to run their business from their first day, to the day they IPO, and beyond. The operating system for folks who build software.
We started with open-source product analytics, launched out of Y Combinator's W20 cohort. We've since shipped more than a dozen products, including:
A built-in data warehouse, so users can query product and customer data together using custom SQL insights.
A customer data platform, so they can send their data wherever they need with ease.
PostHog AI, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.
Next on the roadmap are CRM, Workflow, revenue analytics, and support products. When we say every product that companies need to run their business, we really mean it!
We are:
Product-led. More than 100,000 companies have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.
Default alive. Revenue is growing 10% MoM on average, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.
Well-funded. We've raised more than $100m from some of the world's top investors. We're set up for a long, ambitious journey.
We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible.
Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.
Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions. Teams are flexible and easy to change when needed.
Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers who can outship much larger companies because they own their products end-to-end.
Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.
Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.
Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.
You’ll have ownership. You’ll report to the co-ceo on all things Finance, you'll be able to have an impact from day 1 - you're the driver
No corporate theatre. You're joining a team that cares about substance over process. You'll be building finance for engineers who want clear answers and good decisions, not just building polished decks
You're joining a generational company. We are top quartile for revenue growth and top decile for efficiency for our stage. Think default alive on steroids. We have decades of runway and can take big bets.
So far we’ve managed to scale to $50m ARR, raised $180M through our series E, held our first tender offer, opened three entities and managed to keep our engineering team happy the whole time. We've got a really solid foundation of systems, processes and controls but we're a complex business growing fast - we don't know what we don't know. Our strong base allows us to look even further into the future and make even bigger bets. Now we are looking for a Finance Lead to come in and help us build on what is already here. Maybe you were, or reported to, a CFO or VP Finance, and want to lead PostHog in its next phase.
You'll report directly to our co-CEO Tim. You'll own decisions, budgets, forecasts, compliance, audits and generally be a leader that helps make Finance an enabler of every team at PostHog. You’ll power every product, infra, sales, CS, legal, people (you get it) team member to think about the financial success of the business. You’ll be able to tell the story to our newest team member and get them as excited as you will our board and future investors. This role is about living in the important details and translating these into the big picture.
Owning FP&A and helping to make the big finance related decisions we'll face in the coming years
Reporting our financial metrics to our board and investors
Being responsible for the accuracy of our accounts, including revenue recognition across all our products
Ensuring all areas of payroll, indirect taxes and all other finance-y compliance issues are handled
Partner with our GTM teams to make sure we deliver the best experience to our customers
❌ Hiring an army of people - staying lean is key to our strategy.
❌ Strategy-only work. All roles at PostHog are hands-on, so you’ll set the plan and ship it.
❌ Following a playbook - you will write the playbook.
10+ years of finance experience in a SaaS company (preferably a dev tool) that scaled well beyond $100m ARR
Been the #1 or #2 in terms of responsibility for finance
Nice to have
Located in Bay area or willingness to travel to SF once a month
Multi-entity experience
Worked for a remote-first company
Worked with usage-based revenue
If you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
#LI-DNI
","descriptionPlain":"ABOUT POSTHOG\n\nWe're shipping every product that companies need https://posthog.com/handbook/why-does-posthog-exist to run their business from their first day, to the day they IPO, and beyond. The operating system for folks who build software.\n\nWe started with open-source product analytics, launched out of Y Combinator's W20 cohort https://posthog.com/handbook/story. We've since shipped more than a dozen products https://posthog.com/products, including:\n\n - A built-in data warehouse https://posthog.com/docs/data-warehouse, so users can query product and customer data together using custom SQL insights.\n\n - A customer data platform https://posthog.com/docs/cdp, so they can send their data wherever they need with ease.\n\n - PostHog AI https://posthog.com/ai, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.\n\nNext on the roadmap are CRM, Workflow, revenue analytics, and support products. When we say every product that companies need to run their business, we really mean it!\n\nWe are:\n\n 1. Product-led. More than 100,000 companies have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.\n\n 2. Default alive https://paulgraham.com/aord.html. Revenue is growing 10% MoM on average, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.\n\n 3. Well-funded. We've raised more than $100m from some of the world's top investors https://posthog.com/handbook/strategy/investors. We're set up for a long, ambitious journey.\n\nWe're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible https://posthog.com/deskhog.\n\n\n\n\nTHINGS WE CARE ABOUT\n\n - Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook https://posthog.com/handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.\n\n - Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams https://posthog.com/handbook/wide-company and make product decisions https://posthog.com/handbook/which-products. Teams are flexible and easy to change when needed.\n\n - Shipping fast: Why not now? https://posthog.com/handbook/values#why-not-now We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers https://posthog.com/founders/cracked-manifesto who can outship much larger companies because they own their products end-to-end.\n\n - Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days https://posthog.com/handbook/company/culture#were-on-the-makers-schedule, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.\n\n - Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.\n\n - Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy https://posthog.com/deskhog with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.\n\n\n\n\nWHY POSTHOG?\n\n 1. You’ll have ownership. You’ll report to the co-ceo on all things Finance, you'll be able to have an impact from day 1 - you're the driver https://posthog.com/handbook/values#youre-the-driver\n\n 2. No corporate theatre. You're joining a team that cares about substance over process. You'll be building finance for engineers who want clear answers and good decisions, not just building polished decks\n\n 3. You're joining a generational company. We are top quartile for revenue growth and top decile for efficiency for our stage. Think default alive on steroids. We have decades of runway and can take big bets.\n\n\n\n\nJOB SUMMARY\n\nSo far we’ve managed to scale to $50m ARR, raised $180M through our series E, held our first tender offer, opened three entities and managed to keep our engineering team happy the whole time. We've got a really solid foundation of systems, processes and controls but we're a complex business growing fast - we don't know what we don't know. Our strong base allows us to look even further into the future and make even bigger bets. Now we are looking for a Finance Lead to come in and help us build on what is already here. Maybe you were, or reported to, a CFO or VP Finance, and want to lead PostHog in its next phase.\n\nYou'll report directly to our co-CEO Tim. You'll own decisions, budgets, forecasts, compliance, audits and generally be a leader that helps make Finance an enabler of every team at PostHog. You’ll power every product, infra, sales, CS, legal, people (you get it) team member to think about the financial success of the business. You’ll be able to tell the story to our newest team member and get them as excited as you will our board and future investors. This role is about living in the important details and translating these into the big picture.\n\n\n\n\nWHAT YOU’LL BE DOING\n\n - Owning FP&A and helping to make the big finance related decisions we'll face in the coming years\n\n - Reporting our financial metrics to our board and investors\n\n - Being responsible for the accuracy of our accounts, including revenue recognition across all our products\n\n - Ensuring all areas of payroll, indirect taxes and all other finance-y compliance issues are handled\n\n - Partner with our GTM teams to make sure we deliver the best experience to our customers\n\n\n\n\nWHAT YOU WON'T BE DOING\n\n❌ Hiring an army of people - staying lean is key to our strategy.\n\n❌ Strategy-only work. All roles at PostHog are hands-on, so you’ll set the plan and ship it.\n\n❌ Following a playbook - you will write the playbook.\n\n\n\n\nREQUIREMENTS\n\n - 10+ years of finance experience in a SaaS company (preferably a dev tool) that scaled well beyond $100m ARR\n\n - Been the #1 or #2 in terms of responsibility for finance\n\nNice to have\n\n - Located in Bay area or willingness to travel to SF once a month\n\n - Multi-entity experience\n\n - Worked for a remote-first company\n\n - Worked with usage-based revenue\n\nIf you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!\n\n#LI-DNI","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"8dc3f33a-b930-4c54-b4c4-3e6bd2ff28d3","title":"AI Research Engineer","department":"Engineering","team":"PostHog AI","employmentType":"FullTime","location":"Hybrid (UK)","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-01T11:25:59.551+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"","addressCountry":"United Kingdom","addressLocality":"Cambridge"}},"jobUrl":"https://jobs.ashbyhq.com/posthog/8dc3f33a-b930-4c54-b4c4-3e6bd2ff28d3","applyUrl":"https://jobs.ashbyhq.com/posthog/8dc3f33a-b930-4c54-b4c4-3e6bd2ff28d3/application","descriptionHtml":"Product development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.
PostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously.
We started with open-source product analytics, launched out of Y Combinator's W20 cohort. We've since shipped more than a dozen products, including:
PostHog Code, the only AI devtool that understands your product, not just your codebase.
A built-in data warehouse, so users can query product and customer data together using custom SQL insights.
PostHog AI, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.
We are:
Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.
Default alive. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.
Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.
We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible.
Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.
Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions. Teams are flexible and easy to change when needed.
Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers who can outship much larger companies because they own their products end-to-end.
Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.
Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.
Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.Who we're looking for
PostHog is working on a self-driving product and is training its own Deep ML models for this, and to do this we have a new AI Research team.
We track more products across more dimensions than any other company on earth. Because of this, we have Petabytes of data across events, errors, session replays, revenue data and more. It’s an exceptionally large amount of data relative to our company size and we want to use it for our users' benefit.
Just imagine how, with the vast amount of data we capture, we can automatically surface insights and suggest fixes.
As an AI Research Engineer, you will be a substantial part in making this happen.
This team is brand new, so you will have real autonomy, be close to customers, and greatly influence what we actually ship.
On the finance side, we have around $150M in balance, we’re default alive and have had a rapidly growing, real business that makes good margins, runs exceptionally efficiently, and has already been scaling rapidly, for 6 years.
We invest in what we believe moves the need
You'll be part of a team that does research into what's next, what's better, and actually bring that in production.
Areas we’re exploring
Session replay analysis: We already detect issues in replays, but it’s expensive and doesn’t scale. With better models (and a huge amount of DOM mutation data), we think we can make this faster, cheaper, and best-in-class.
User behavior prediction: Identifying drop-offs, suggesting improvements, and potentially improving conversion rates automatically without heavy manual analysis or agent overhead.
Synthetic user testing: Simulating users to catch confusing flows or breakages before release. If this works, it could remove one of the biggest bottlenecks in modern engineering: testing (not writing code anymore).
PhD is a plus, a strong background in math is a need
or you have worked on training models previously (strong math skills are still a need)
Strong Pytorch experience
Strong ability to code in Rust, CUDA, or C (Rust has a preference)
Solid understanding of Transformers (not the movies)
A product mindset, you’ll be building things!
This is a unique role within PostHog and as such it is Hybrid Remote at the London Office
Pure theoretical expertise, this is not a Jupyter notebook job
Someone who just wants to do research and publish. Yes you can publish, but shipping has priority
If you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
#LI-DNI
","descriptionPlain":"ABOUT POSTHOG\n\nProduct development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.\n\nPostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously.\n\nWe started with open-source product analytics, launched out of Y Combinator's W20 cohort https://posthog.com/handbook/story. We've since shipped more than a dozen products https://posthog.com/products, including:\n\n - PostHog Code https://posthog.com/code, the only AI devtool that understands your product, not just your codebase.\n\n - A built-in data warehouse https://posthog.com/docs/data-warehouse, so users can query product and customer data together using custom SQL insights.\n\n - PostHog AI https://posthog.com/ai, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.\n\nWe are:\n\n 1. Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.\n\n 2. Default alive https://paulgraham.com/aord.html. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.\n\n 3. Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.\n\nWe're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible https://posthog.com/deskhog.\n\n \n\n\nTHINGS WE CARE ABOUT\n\n - Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook https://posthog.com/handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.\n\n - Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams https://posthog.com/handbook/wide-company and make product decisions https://posthog.com/handbook/which-products. Teams are flexible and easy to change when needed.\n\n - Shipping fast: Why not now? https://posthog.com/handbook/values#why-not-now We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers https://posthog.com/founders/cracked-manifesto who can outship much larger companies because they own their products end-to-end.\n\n - Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days https://posthog.com/handbook/company/culture#were-on-the-makers-schedule, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.\n\n - Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.\n\n - Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy https://posthog.com/deskhog with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.Who we're looking for\n\nPostHog is working on a self-driving product and is training its own Deep ML models for this, and to do this we have a new AI Research team. \n\nWe track more products across more dimensions than any other company on earth. Because of this, we have Petabytes of data across events, errors, session replays, revenue data and more. It’s an exceptionally large amount of data relative to our company size and we want to use it for our users' benefit.\nJust imagine how, with the vast amount of data we capture, we can automatically surface insights and suggest fixes.\n\nAs an AI Research Engineer, you will be a substantial part in making this happen.\nThis team is brand new, so you will have real autonomy, be close to customers, and greatly influence what we actually ship.\n\nOn the finance side, we have around $150M in balance, we’re default alive and have had a rapidly growing, real business that makes good margins, runs exceptionally efficiently, and has already been scaling rapidly, for 6 years. We invest in what we believe moves the need\n\n\n\nWHAT YOU'LL BE DOING\n\nYou'll be part of a team that does research into what's next, what's better, and actually bring that in production.\nAreas we’re exploring\n\n - Session replay analysis: We already detect issues in replays, but it’s expensive and doesn’t scale. With better models (and a huge amount of DOM mutation data), we think we can make this faster, cheaper, and best-in-class.\n\n - User behavior prediction: Identifying drop-offs, suggesting improvements, and potentially improving conversion rates automatically without heavy manual analysis or agent overhead.\n\n - Synthetic user testing: Simulating users to catch confusing flows or breakages before release. If this works, it could remove one of the biggest bottlenecks in modern engineering: testing (not writing code anymore).\n\n\nJOB REQUIREMENTS\n\n - PhD is a plus, a strong background in math is a need\n\n - or you have worked on training models previously (strong math skills are still a need)\n\n - Strong Pytorch experience\n\n - Strong ability to code in Rust, CUDA, or C (Rust has a preference)\n\n - Solid understanding of Transformers (not the movies)\n\n - A product mindset, you’ll be building things!\n\n - This is a unique role within PostHog and as such it is Hybrid Remote at the London Office\n\n\nWHAT WE’RE NOT LOOKING FOR\n\n - Pure theoretical expertise, this is not a Jupyter notebook job\n\n - Someone who just wants to do research and publish. Yes you can publish, but shipping has priority\n\nIf you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!\n\n#LI-DNI\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1803b1de-d33b-4542-8e38-b6c4954cb789","title":"Backend Engineer — Billing","department":"Engineering","team":"Growth - Billing","employmentType":"FullTime","location":"Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-22T07:15:21.934+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"US | EU"}},"jobUrl":"https://jobs.ashbyhq.com/posthog/1803b1de-d33b-4542-8e38-b6c4954cb789","applyUrl":"https://jobs.ashbyhq.com/posthog/1803b1de-d33b-4542-8e38-b6c4954cb789/application","descriptionHtml":"Product development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.
PostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously.
We started with open-source product analytics, launched out of Y Combinator's W20 cohort. We've since shipped more than a dozen products, including:
PostHog Code, the only AI devtool that understands your product, not just your codebase.
A built-in data warehouse, so users can query product and customer data together using custom SQL insights.
PostHog AI, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.
We are:
Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.
Default alive. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.
Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.
We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible.
Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.
Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions. Teams are flexible and easy to change when needed.
Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers who can outship much larger companies because they own their products end-to-end.
Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.
Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.
Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.
Someone has to make sure PostHog actually gets paid. That's us.
We have 14+ usage-based products, subscription add-ons, and soon seat-based pricing with credit pools. Every dollar PostHog makes flows through what we build. If we screw up, customers lose trust and churn - doesn't matter how good the product is. Execs, product, and GTM teams can't make good decisions without the data we provide.
We launch new products all the time and we always want to do what makes sense for customers rather than fit things into a rigid existing system. That means we need to build billing infrastructure that's modular enough to support whatever we throw at it next, fast enough to iterate on without breaking things, and reliable enough that the numbers are always right. Getting all three perfect at once is impossible - finding the right balance is the main challenge. Are we there yet? Not even close. But you'll help us get there faster.
Scaling our billing system to $100M+ revenue (the hundy) by the end of 2026, and well beyond (the billy?).
Building billing primitives flexible enough that launching a new pricing model doesn't require rearchitecting everything.
Making our usage reporting and limiting near-realtime.
Turning usage and messy raw invoice data into actionable internal reports, accurate forecasts, and compliant financials.
Making all of the above go brrr.
Example projects:
PostHog is generally very open about what we build, but our billing repo understandably isn't. Here's a taste of what we're working on right now though (see our team page for more):
Implementing a new, ledger-based revenue model and re-building all dashboards and investor reports on top of it.
Making billing the source of truth for pricing, subscriptions and invoicing.
Shipping 5+ pricing launches and changes this quarter, including two new pricing models.
Strong backend engineer. Python, SQL, and complex data modeling should feel like home.
Edge cases make you excited, not anxious.
Experience with data pipelines, task queues, and workflow orchestration - we still have a lot of Celery but are leaning more into Temporal and Dagster.
If you've done something manually twice (or seen someone else do it) - you're already building an automation or an internal tool to make it easier.
Happy paths are maybe 10% of billing. You treat error handling, rollbacks, and retries as the actual work - not TODOs you'll \"get to later\".
You don't need someone to tell you what to build. You've started a company, led a major project from scratch, or shipped an impressive side project.
Nice to haves:
You've built and scaled usage-based billing systems before (and have the scars to prove it).
You get weirdly excited about revenue modeling, forecasting and accounting ledgers.
You have a decent guess which one of these we made up: Q2C / AR / B2R / GAAP / ASC 606 / NRR.
This role is not for you if:
You only want to work with other engineers - billing touches every team at PostHog, from product to finance to GTM to marketing.
You need clearly defined requirements before you start building.
You think billing is a solved problem - we thought so too, once.
If you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
#LI-DNI
","descriptionPlain":"ABOUT POSTHOG\n\nProduct development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.\n\nPostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously.\n\nWe started with open-source product analytics, launched out of Y Combinator's W20 cohort https://posthog.com/handbook/story. We've since shipped more than a dozen products https://posthog.com/products, including:\n\n - PostHog Code https://posthog.com/code, the only AI devtool that understands your product, not just your codebase.\n\n - A built-in data warehouse https://posthog.com/docs/data-warehouse, so users can query product and customer data together using custom SQL insights.\n\n - PostHog AI https://posthog.com/ai, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.\n\nWe are:\n\n 1. Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.\n\n 2. Default alive https://paulgraham.com/aord.html. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.\n\n 3. Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.\n\nWe're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible https://posthog.com/deskhog.\n\n \n\n\nTHINGS WE CARE ABOUT\n\n - Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook https://posthog.com/handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.\n\n - Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams https://posthog.com/handbook/wide-company and make product decisions https://posthog.com/handbook/which-products. Teams are flexible and easy to change when needed.\n\n - Shipping fast: Why not now? https://posthog.com/handbook/values#why-not-now We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers https://posthog.com/founders/cracked-manifesto who can outship much larger companies because they own their products end-to-end.\n\n - Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days https://posthog.com/handbook/company/culture#were-on-the-makers-schedule, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.\n\n - Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.\n\n - Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy https://posthog.com/deskhog with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.\n\n\n\n\nWHO WE’RE LOOKING FOR\n\nSomeone has to make sure PostHog actually gets paid. That's us.\n\nWe have 14+ usage-based products, subscription add-ons, and soon seat-based pricing with credit pools. Every dollar PostHog makes flows through what we build. If we screw up, customers lose trust and churn - doesn't matter how good the product is. Execs, product, and GTM teams can't make good decisions without the data we provide.\n\nWe launch new products all the time and we always want to do what makes sense for customers rather than fit things into a rigid existing system. That means we need to build billing infrastructure that's modular enough to support whatever we throw at it next, fast enough to iterate on without breaking things, and reliable enough that the numbers are always right. Getting all three perfect at once is impossible - finding the right balance is the main challenge. Are we there yet? Not even close. But you'll help us get there faster.\n\n\n\n\nWHAT YOU'LL BE DOING\n\n - Scaling our billing system to $100M+ revenue (the hundy https://www.linkedin.com/posts/posthog_scaling-with-product-led-growth-going-from-activity-7419734364248317952-GQFX) by the end of 2026, and well beyond (the billy?).\n\n - Building billing primitives flexible enough that launching a new pricing model doesn't require rearchitecting everything.\n\n - Making our usage reporting and limiting near-realtime.\n\n - Turning usage and messy raw invoice data into actionable internal reports, accurate forecasts, and compliant financials.\n\n - Making all of the above go brrr.\n\nExample projects:\n\nPostHog is generally very open about what we build, but our billing repo understandably isn't. Here's a taste of what we're working on right now though (see our team page https://posthog.com/teams/billing for more):\n\n - Implementing a new, ledger-based revenue model and re-building all dashboards and investor reports on top of it.\n\n - Making billing the source of truth for pricing, subscriptions and invoicing.\n\n - Shipping 5+ pricing launches and changes this quarter, including two new pricing models.\n\n\n\n\nYOU’LL FIT RIGHT IN IF:\n\n - Strong backend engineer. Python, SQL, and complex data modeling should feel like home.\n\n - Edge cases make you excited, not anxious.\n\n - Experience with data pipelines, task queues, and workflow orchestration - we still have a lot of Celery but are leaning more into Temporal and Dagster.\n\n - If you've done something manually twice (or seen someone else do it) - you're already building an automation or an internal tool to make it easier.\n\n - Happy paths are maybe 10% of billing. You treat error handling, rollbacks, and retries as the actual work - not TODOs you'll \"get to later\".\n\n - You don't need someone to tell you what to build. You've started a company, led a major project from scratch, or shipped an impressive side project.\n\nNice to haves:\n\n - You've built and scaled usage-based billing systems before (and have the scars to prove it).\n\n - You get weirdly excited about revenue modeling, forecasting and accounting ledgers.\n\n - You have a decent guess which one of these we made up: Q2C / AR / B2R / GAAP / ASC 606 / NRR.\n\nThis role is not for you if:\n\n - You only want to work with other engineers - billing touches every team at PostHog, from product to finance to GTM to marketing.\n\n - You need clearly defined requirements before you start building.\n\n - You think billing is a solved problem - we thought so too, once.\n\n\n\nIf you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!\n\n#LI-DNI","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1464036f-94d5-4dbd-aef8-fe99246a26d4","title":"Site Reliability Engineer (Pacific timezone ","department":"Engineering","team":"Cloud Foundations","employmentType":"FullTime","location":"Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-20T18:23:35.781+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"USA"}},"jobUrl":"https://jobs.ashbyhq.com/posthog/1464036f-94d5-4dbd-aef8-fe99246a26d4","applyUrl":"https://jobs.ashbyhq.com/posthog/1464036f-94d5-4dbd-aef8-fe99246a26d4/application","descriptionHtml":"Product development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.
PostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously.
We started with open-source product analytics, launched out of Y Combinator's W20 cohort. We've since shipped more than a dozen products, including:
PostHog Code, the only AI devtool that understands your product, not just your codebase.
A built-in data warehouse, so users can query product and customer data together using custom SQL insights.
PostHog AI, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.
We are:
Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.
Default alive. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.
Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.
We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible.
Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.
Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions. Teams are flexible and easy to change when needed.
Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers who can outship much larger companies because they own their products end-to-end.
Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.
Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.
Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.
We’re looking for people (in the Pacific timezones) that like deep ownership of production systems, people that are not afraid of working with stateful infrastructure and love working in AWS, VMs, automation, and making messy systems reliable.
In general we seek SRE’s who are:
Enthusiastic drivers. We need proactive people that can fully own projects and get them done, and know to get help when needed. \"Are we there yet?\" is the wrong question.
Optimistic problem solvers. Things get hard here sometimes, whether it's scaling, shipping complex products, handling a stream of support requests, or trying to ship something that touches multiple teams. We need people who won't get disheartened, and will collaborate, iterate, and ship their way out of anything.
Grown ups. We’re an international bunch of weirdos, but one thing unites us: everyone is kind, considerate, and professional towards each other. This isn't about age or experience, it's about being low-ego, flexible, and respectful.
Genuine builders. PostHog is full of people who just love building stuff, people who would still be building software even if there wasn't a paycheck at the end. If this sounds like you, we should talk.
You won’t be in a typical “keep the lights on” SRE role. The work is about turning a fast-growing, stateful system into a predictable, well-automated platform. (provisioning, scaling, rebalancing, recovery)
That means reducing operational stress, designing safe automation for traffic-heavy workloads, and building the tooling and patterns that let the system scale without scaling human effort.
You'll work on the kind of problems that only show up at large scale (petabytes of data, thousands of cores, constant ingestion) across a multi-region, multi-account AWS platform running many services on Kubernetes.
Operating EKS clusters across several environments with Karpenter autoscaling, Cilium networking, and ArgoCD-driven GitOps deployments
Managing and evolving a multi AWS account organization, provisioning, networking, access control, and cross-account connectivity
Maintaining the Terraform/Terragrunt IaC platform - modules, automated plan-on-PR / apply-on-merge pipelines, and safe patterns for shared infrastructure
Improving operational tooling around deploys, schema changes, backups, restores, and incident response
Reducing operational load by identifying repeat pain points and eliminating them through code and self-healing automation
Optimizing cloud spend as you go
Participating in on-call and incident response, with a strong focus on making incidents rarer over time
You'll have room to design and automate, not just respond to alerts. You should join this team if you like deep ownership of production systems and enjoy building the platform layer that everything else runs on.
Deep hands-on experience with Kubernetes in production (EKS preferred). You've debugged node pressure, networking issues, and deployment failures at scale (thousands of nodes)
Strong experience operating production infrastructure on AWS. Not just one account, but understanding organizational boundaries, IAM, and networking between many
Experience automating infrastructure using Terraform or Terragrunt at scale, including module design and state management
Solid understanding of Linux systems (disk, memory, networking, failure modes)
Experience supporting stateful systems (databases, queues, storage systems, etc.)
Ability to debug and reason about performance and reliability issues in production
You're comfortable owning systems end-to-end, including on-call responsibilities
You don't need to be an expert in every system we run on day one. But you do need to enjoy owning complex infrastructure and learning how the pieces fit together.
Experience with GitOps workflows (ArgoCD) and CI/CD pipelines (GitHub Actions)
Experience with building AI agent-enabled base-level infra services for teams that move fast
Familiarity with multi-region infrastructure and the consistency/availability tradeoffs that come with it
If this sounds like you, we should talk.
We are committed to ensuring a fair and accessible interview process. If you need any accommodations or adjustments, please let us know.
#LI-DNI
","descriptionPlain":"ABOUT POSTHOG\n\nProduct development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.\n\nPostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously.\n\nWe started with open-source product analytics, launched out of Y Combinator's W20 cohort https://posthog.com/handbook/story. We've since shipped more than a dozen products https://posthog.com/products, including:\n\n - PostHog Code https://posthog.com/code, the only AI devtool that understands your product, not just your codebase.\n\n - A built-in data warehouse https://posthog.com/docs/data-warehouse, so users can query product and customer data together using custom SQL insights.\n\n - PostHog AI https://posthog.com/ai, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.\n\nWe are:\n\n 1. Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.\n\n 2. Default alive https://paulgraham.com/aord.html. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.\n\n 3. Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.\n\nWe're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible https://posthog.com/deskhog.\n\n \n\n\nTHINGS WE CARE ABOUT\n\n - Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook https://posthog.com/handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.\n\n - Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams https://posthog.com/handbook/wide-company and make product decisions https://posthog.com/handbook/which-products. Teams are flexible and easy to change when needed.\n\n - Shipping fast: Why not now? https://posthog.com/handbook/values#why-not-now We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers https://posthog.com/founders/cracked-manifesto who can outship much larger companies because they own their products end-to-end.\n\n - Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days https://posthog.com/handbook/company/culture#were-on-the-makers-schedule, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.\n\n - Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.\n\n - Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy https://posthog.com/deskhog with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.\n\n\nWHO WE'RE LOOKING FOR\n\nWe’re looking for people (in the Pacific timezones) that like deep ownership of production systems, people that are not afraid of working with stateful infrastructure and love working in AWS, VMs, automation, and making messy systems reliable.\n\nIn general we seek SRE’s who are:\n\n - Enthusiastic drivers. We need proactive people that can fully own projects and get them done, and know to get help when needed. \"Are we there yet?\" is the wrong question.\n\n - Optimistic problem solvers. Things get hard here sometimes, whether it's scaling, shipping complex products, handling a stream of support requests, or trying to ship something that touches multiple teams. We need people who won't get disheartened, and will collaborate, iterate, and ship their way out of anything.\n\n - Grown ups. We’re an international bunch of weirdos, but one thing unites us: everyone is kind, considerate, and professional towards each other. This isn't about age or experience https://posthog.com/handbook/company/grown-ups, it's about being low-ego, flexible, and respectful.\n\n - Genuine builders. PostHog is full of people who just love building stuff, people who would still be building software even if there wasn't a paycheck at the end. If this sounds like you, we should talk.\n\n\nWHAT YOU'LL BE DOING\n\nYou won’t be in a typical “keep the lights on” SRE role. The work is about turning a fast-growing, stateful system into a predictable, well-automated platform. (provisioning, scaling, rebalancing, recovery)\nThat means reducing operational stress, designing safe automation for traffic-heavy workloads, and building the tooling and patterns that let the system scale without scaling human effort.\n\nYou'll work on the kind of problems that only show up at large scale (petabytes of data, thousands of cores, constant ingestion) across a multi-region, multi-account AWS platform running many services on Kubernetes.\n\n - Operating EKS clusters across several environments with Karpenter autoscaling, Cilium networking, and ArgoCD-driven GitOps deployments\n\n - Managing and evolving a multi AWS account organization, provisioning, networking, access control, and cross-account connectivity\n\n - Maintaining the Terraform/Terragrunt IaC platform - modules, automated plan-on-PR / apply-on-merge pipelines, and safe patterns for shared infrastructure\n\n - Improving operational tooling around deploys, schema changes, backups, restores, and incident response\n\n - Reducing operational load by identifying repeat pain points and eliminating them through code and self-healing automation\n\n - Optimizing cloud spend as you go\n\n - Participating in on-call and incident response, with a strong focus on making incidents rarer over time\n\nYou'll have room to design and automate, not just respond to alerts. You should join this team if you like deep ownership of production systems and enjoy building the platform layer that everything else runs on.\n\n\n\nREQUIREMENTS\n\n - Deep hands-on experience with Kubernetes in production (EKS preferred). You've debugged node pressure, networking issues, and deployment failures at scale (thousands of nodes)\n\n - Strong experience operating production infrastructure on AWS. Not just one account, but understanding organizational boundaries, IAM, and networking between many\n\n - Experience automating infrastructure using Terraform or Terragrunt at scale, including module design and state management\n\n - Solid understanding of Linux systems (disk, memory, networking, failure modes)\n\n - Experience supporting stateful systems (databases, queues, storage systems, etc.)\n\n - Ability to debug and reason about performance and reliability issues in production\n\n - You're comfortable owning systems end-to-end, including on-call responsibilities\n\nYou don't need to be an expert in every system we run on day one. But you do need to enjoy owning complex infrastructure and learning how the pieces fit together.\n\n\n\n\nNICE TO HAVE\n\n - Experience with GitOps workflows (ArgoCD) and CI/CD pipelines (GitHub Actions)\n\n - Experience with building AI agent-enabled base-level infra services for teams that move fast\n\n - Familiarity with multi-region infrastructure and the consistency/availability tradeoffs that come with it\n\nIf this sounds like you, we should talk.\n\nWe are committed to ensuring a fair and accessible interview process. If you need any accommodations or adjustments, please let us know.\n\n\n\n#LI-DNI","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"068ba58d-0143-4263-b83a-7b389c4d77e6","title":"Developer Marketer - AI observability","department":"Marketing","team":"Brand","employmentType":"FullTime","location":"Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Remote","address":{"postalAddress":{"addressCountry":"USA"}}}],"publishedAt":"2026-05-12T10:53:38.474+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"US | EU"}},"jobUrl":"https://jobs.ashbyhq.com/posthog/068ba58d-0143-4263-b83a-7b389c4d77e6","applyUrl":"https://jobs.ashbyhq.com/posthog/068ba58d-0143-4263-b83a-7b389c4d77e6/application","descriptionHtml":"Product development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.
PostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously.
We started with open-source product analytics, launched out of Y Combinator's W20 cohort. We've since shipped more than a dozen products, including:
PostHog Code, the only AI devtool that understands your product, not just your codebase.
A built-in data warehouse, so users can query product and customer data together using custom SQL insights.
PostHog AI, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.
We are:
Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.
Default alive. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.
Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.
We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible.
Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.
Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions. Teams are flexible and easy to change when needed.
Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers who can outship much larger companies because they own their products end-to-end.
Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.
Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.
Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.
As a Developer Marketer, your job is to distil the sometimes chaotic happenings within PostHog into into launch plans, email announcements, ad concepts, growth tactics, and more. You'll focus on on driving awareness, adoption, and engagement of all our products, and you'll use a mix of strong communication and engineering skills to do it. You'll collaborate with our sales team, engineers, marketers, and users to strengthen our position as the default all-in-one devtool.
In 2026, we already have a lot of new launches planned. They will each be entering markets with billion dollar competitors and it's up to you to help them break through and succeed. You'll have a huge amount of freedom to decide how to approach this, and a fun brand behind you that won't limit your available tactics to \"another webinar, I guess\".
Marketers at PostHog are hands-on, T-shaped people who take on a lot of varied responsibilities to support users and other teams. You’ll be one of the key voices for our company and will be comfortable being very visible to users, often taking the lead on our newest launches or weirdest ideas.
Running GTM for our AI observability products. You’ll own the GTM strategy and execution for all our AI observability products. You'll take the lead on driving their success, from value prop to co-marketing. Expect to collab with other major devtools, drive beta adoption, and plan multiple major launches per quarter.
Owning launches from zero to done. You'll shape the story for our AI observability team. That means crafting GTM plans, writing announcements, managing positioning, and supporting adoption long after launch day. You'll help new ideas succeed in markets with billion-dollar incumbents.
Being the voice of PostHog for engineers You'll work closely with product engineers to make sure our products land well. The more comfortable you are decoding jargon and communicating with developers, the better.
Shipping. A lot. This is not a job where you write a strategy deck and wait. You’ll be shipping work every week — and learning fast from it. You'll be working across our Y Combinator and Startup programs, our most visible launches, our biggest customer comms, and more. And that's just on Monday.
Product Launch: LLM Observability
Product Launch: Endpoints GA
❌ Writing whitepapers, mission statements, or brand guidelines that nobody asked for.
❌ Focusing on strategy alone. You'll need to make the plan, then do the plan.
❌ Spending multiple quarters planning big projects which don't have immediate impact.
❌ Running yawn-worthy webinars and bombarding users with invitations to attend.
❌ Chasing vanity metrics or asking people to swap their email for your exec summary.
Excellent writing, researching, and communication skills
Development experience, though not necessarily in a formal role - vibecoded side projects still count
Experience targeting developers as customers or writing for technical audiences
Experience running email campaigns, GTM campaigns, sales enablement
Familiarity with what AI observability tools do - ideally you've tried ours!
Nice to have
Familiarity or experience working with devtool products
Experience working as a product marketer, growth marketer, or content marketer
If you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
#LI-DNI
","descriptionPlain":"ABOUT POSTHOG\n\nProduct development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.\n\nPostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously.\n\nWe started with open-source product analytics, launched out of Y Combinator's W20 cohort https://posthog.com/handbook/story. We've since shipped more than a dozen products https://posthog.com/products, including:\n\n - PostHog Code https://posthog.com/code, the only AI devtool that understands your product, not just your codebase.\n\n - A built-in data warehouse https://posthog.com/docs/data-warehouse, so users can query product and customer data together using custom SQL insights.\n\n - PostHog AI https://posthog.com/ai, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.\n\nWe are:\n\n 1. Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.\n\n 2. Default alive https://paulgraham.com/aord.html. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.\n\n 3. Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.\n\nWe're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible https://posthog.com/deskhog.\n\n \n\n\nTHINGS WE CARE ABOUT\n\n - Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook https://posthog.com/handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.\n\n - Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams https://posthog.com/handbook/wide-company and make product decisions https://posthog.com/handbook/which-products. Teams are flexible and easy to change when needed.\n\n - Shipping fast: Why not now? https://posthog.com/handbook/values#why-not-now We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers https://posthog.com/founders/cracked-manifesto who can outship much larger companies because they own their products end-to-end.\n\n - Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days https://posthog.com/handbook/company/culture#were-on-the-makers-schedule, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.\n\n - Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.\n\n - Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy https://posthog.com/deskhog with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.\n\n\n\n\nOTHER COMPANIES WOULD CALL THIS BEING A PRODUCT MARKETER, BUT WE'RE LOOKING FOR SOMEONE WITH DEVTOOL EXPERIENCE, SO: DEVELOPER MARKETER.\n\nAs a Developer Marketer, your job is to distil the sometimes chaotic happenings within PostHog into into launch plans, email announcements, ad concepts, growth tactics, and more. You'll focus on on driving awareness, adoption, and engagement of all our products, and you'll use a mix of strong communication and engineering skills to do it. You'll collaborate with our sales team, engineers, marketers, and users to strengthen our position as the default all-in-one devtool.\n\nIn 2026, we already have a lot of new launches planned. They will each be entering markets with billion dollar competitors and it's up to you to help them break through and succeed. You'll have a huge amount of freedom to decide how to approach this, and a fun brand behind you that won't limit your available tactics to \"another webinar, I guess\".\n\nMarketers at PostHog are hands-on, T-shaped people who take on a lot of varied responsibilities to support users and other teams. You’ll be one of the key voices for our company and will be comfortable being very visible to users, often taking the lead on our newest launches or weirdest ideas.\n\n\n\n\nWHAT YOU WILL BE DOING\n\n - Running GTM for our AI observability products. You’ll own the GTM strategy and execution for all our AI observability products. You'll take the lead on driving their success, from value prop to co-marketing. Expect to collab with other major devtools, drive beta adoption, and plan multiple major launches per quarter.\n\n - Owning launches from zero to done. You'll shape the story for our AI observability team. That means crafting GTM plans, writing announcements, managing positioning, and supporting adoption long after launch day. You'll help new ideas succeed in markets with billion-dollar incumbents.\n\n - Being the voice of PostHog for engineers You'll work closely with product engineers to make sure our products land well. The more comfortable you are decoding jargon and communicating with developers, the better.\n\n - Shipping. A lot. This is not a job where you write a strategy deck and wait. You’ll be shipping work every week — and learning fast from it. You'll be working across our Y Combinator and Startup programs, our most visible launches, our biggest customer comms, and more. And that's just on Monday.\n\n\nEXAMPLE PUBLIC ISSUES/PROJECTS:\n\n - Product Launch: LLM Observability https://github.com/PostHog/requests-for-comments-public/issues/348\n\n - Product Launch: Endpoints GA https://github.com/PostHog/requests-for-comments-public/issues/523\n\n\n\n\nWHAT YOU WON'T BE DOING\n\n❌ Writing whitepapers, mission statements, or brand guidelines that nobody asked for.\n\n❌ Focusing on strategy alone. You'll need to make the plan, then do the plan.\n\n❌ Spending multiple quarters planning big projects which don't have immediate impact.\n\n❌ Running yawn-worthy webinars and bombarding users with invitations to attend.\n\n❌ Chasing vanity metrics or asking people to swap their email for your exec summary.\n\n\n\n\nREQUIREMENTS\n\n - Excellent writing, researching, and communication skills\n\n - Development experience, though not necessarily in a formal role - vibecoded side projects still count\n\n - Experience targeting developers as customers or writing for technical audiences\n\n - Experience running email campaigns, GTM campaigns, sales enablement\n\n - Familiarity with what AI observability tools do - ideally you've tried ours!\n\nNice to have\n\n - Familiarity or experience working with devtool products\n\n - Experience working as a product marketer, growth marketer, or content marketer\n\nIf you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!\n\n#LI-DNI","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"4dc9c77c-29d2-47ab-b1e0-af389261c5fc","title":"Customer Success Engineer","department":"Sales & Customer Success","team":"Customer Success","employmentType":"FullTime","location":"Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-10T15:57:15.803+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"US | EU"}},"jobUrl":"https://jobs.ashbyhq.com/posthog/4dc9c77c-29d2-47ab-b1e0-af389261c5fc","applyUrl":"https://jobs.ashbyhq.com/posthog/4dc9c77c-29d2-47ab-b1e0-af389261c5fc/application","descriptionHtml":"Product development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.
PostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously.
We started with open-source product analytics, launched out of Y Combinator's W20 cohort. We've since shipped more than a dozen products, including:
PostHog Code, the only AI devtool that understands your product, not just your codebase.
A built-in data warehouse, so users can query product and customer data together using custom SQL insights.
PostHog AI, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.
We are:
Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.
Default alive. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.
Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.
We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible.
Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.
Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions. Teams are flexible and easy to change when needed.
Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers who can outship much larger companies because they own their products end-to-end.
Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.
Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.
Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.
A customer-obsessed person to take care of a large number of our larger customers. You’ll engage with them regularly to ensure their continued retention and growth.
You'll need to be incredibly helpful, technical enough to help our customers, and solve real problems without asking a sales engineer for help.
No going away and asking an expert by default. You will be the expert!
You’re great at building relationships with customers, understanding their priorities, and ensuring they are set up for success both today and in the long term.
You’ll be the face of PostHog for anywhere from 25-40 paying customers in the $20k-$100k+ ARR range. Some of these customers will have come through our sales process and be well-known to us, while others will have self-served and never talked to us before!
It'll be your responsibility to ensure that both types of customers stay with us. That means taking care of the technical side (debugging, config advice), the commercial side (pricing questions, credit renewals), and the human side (multi-threading, managing escalations).
Day to day, it looks like:
Building relationships with your users. You should know who the key people are at each company, and they should know you.
Owning their feedback and making sure it gets to the wider PostHog team.
Investigating technical issues. You're the first person to dig into customer issues, often solving them yourself rather than immediately passing to support.
Being super responsive to their Slack messages, support tickets, and emails.
Being their favorite ever Customer Success person to work with!
More broadly, you'll watch product usage and revenue data so customer health doesn't move into the red, and act early when it does. Your aim is to never be surprised when a customer tells us they are leaving. If you want to build automations to help you do your job here, go for it!
Read this blog to find out more!
This role comprises a base salary component, plus a bonus for hitting/exceeding customer retention targets. The salary in our compensation calculator is the OTE (80/20).
❌ Taking someone with you to every customer meeting. It’ll normally be you and the customer. Very occasionally, you might bring a product engineer with you, e.g. if they are one of our first customers paying for a new product.
❌ Aggressively pursuing expansion opportunities. This role is primarily focused on retention.
Technically capable. You don't need to be an engineer, but you should be comfortable working with code. You troubleshoot issues customers run into (and sometimes even raise PRs yourself to fix bugs) and advise on configuration best practices across all PostHog products.
You get how product teams work. You know the roles, how they collaborate, and how they ship features - so you can help them use PostHog to solve real problems. For example, why running experiments matters, how to use product analytics and session replay together to find drop-off points and test fixes, or when error tracking helps teams ship better.
Strong customer focus. You need to help our users and remove any blockers to them using PostHog effectively – not route them elsewhere and move on.
Able to work at scale. You'll have around 40 customers. You can't treat them all the same, and you won't try to.
Experience working with similar technologies, i.e. developer tools more broadly, or specifically product analytics, session replay, feature flags, A/B testing, data warehouses, or data pipelines.
You’ve been in a Pre-sales or Technical Account Manager role before, bringing both technical expertise and commercial acumen.
If you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
#LI-DNI
","descriptionPlain":"ABOUT POSTHOG\n\nProduct development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.\n\nPostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously.\n\nWe started with open-source product analytics, launched out of Y Combinator's W20 cohort https://posthog.com/handbook/story. We've since shipped more than a dozen products https://posthog.com/products, including:\n\n - PostHog Code https://posthog.com/code, the only AI devtool that understands your product, not just your codebase.\n\n - A built-in data warehouse https://posthog.com/docs/data-warehouse, so users can query product and customer data together using custom SQL insights.\n\n - PostHog AI https://posthog.com/ai, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.\n\nWe are:\n\n 1. Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.\n\n 2. Default alive https://paulgraham.com/aord.html. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.\n\n 3. Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.\n\nWe're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible https://posthog.com/deskhog.\n\n \n\n\nTHINGS WE CARE ABOUT\n\n - Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook https://posthog.com/handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.\n\n - Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams https://posthog.com/handbook/wide-company and make product decisions https://posthog.com/handbook/which-products. Teams are flexible and easy to change when needed.\n\n - Shipping fast: Why not now? https://posthog.com/handbook/values#why-not-now We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers https://posthog.com/founders/cracked-manifesto who can outship much larger companies because they own their products end-to-end.\n\n - Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days https://posthog.com/handbook/company/culture#were-on-the-makers-schedule, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.\n\n - Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.\n\n - Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy https://posthog.com/deskhog with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.\n\n\nWHO WE’RE LOOKING FOR\n\n - A customer-obsessed person to take care of a large number of our larger customers. You’ll engage with them regularly to ensure their continued retention and growth.\n\n - You'll need to be incredibly helpful, technical enough to help our customers, and solve real problems without asking a sales engineer for help.\n\n - No going away and asking an expert by default. You will be the expert!\n\n - You’re great at building relationships with customers, understanding their priorities, and ensuring they are set up for success both today and in the long term.\n\n\n\n\nWHAT YOU’LL BE DOING\n\nYou’ll be the face of PostHog for anywhere from 25-40 paying customers in the $20k-$100k+ ARR range. Some of these customers will have come through our sales process and be well-known to us, while others will have self-served and never talked to us before!\n\nIt'll be your responsibility to ensure that both types of customers stay with us. That means taking care of the technical side (debugging, config advice), the commercial side (pricing questions, credit renewals), and the human side (multi-threading, managing escalations).\n\nDay to day, it looks like:\n\n - Building relationships with your users. You should know who the key people are at each company, and they should know you.\n\n - Owning their feedback and making sure it gets to the wider PostHog team.\n\n - Investigating technical issues. You're the first person to dig into customer issues, often solving them yourself rather than immediately passing to support.\n\n - Being super responsive to their Slack messages, support tickets, and emails.\n\n - Being their favorite ever Customer Success person to work with!\n\nMore broadly, you'll watch product usage and revenue data so customer health doesn't move into the red, and act early when it does. Your aim is to never be surprised when a customer tells us they are leaving. If you want to build automations to help you do your job here, go for it!\n\n\n\nRead this blog to find out more! https://posthog.com/blog/customer-success-at-posthog\n\n\n\nThis role comprises a base salary component, plus a bonus https://posthog.com/handbook/cs-and-onboarding/how-we-work#how-contractual-bonus-works---technical-csms for hitting/exceeding customer retention targets. The salary in our compensation calculator is the OTE (80/20).\n\n\n\n\nWHAT YOU WON’T BE DOING\n\n❌ Taking someone with you to every customer meeting. It’ll normally be you and the customer. Very occasionally, you might bring a product engineer with you, e.g. if they are one of our first customers paying for a new product. \n\n❌ Aggressively pursuing expansion opportunities. This role is primarily focused on retention.\n\n\n\n\nREQUIREMENTS\n\n - Technically capable. You don't need to be an engineer, but you should be comfortable working with code. You troubleshoot issues customers run into (and sometimes even raise PRs yourself to fix bugs) and advise on configuration best practices across all PostHog products.\n\n - You get how product teams work. You know the roles, how they collaborate, and how they ship features - so you can help them use PostHog to solve real problems. For example, why running experiments matters, how to use product analytics and session replay together to find drop-off points and test fixes, or when error tracking helps teams ship better.\n\n - Strong customer focus. You need to help our users and remove any blockers to them using PostHog effectively – not route them elsewhere and move on.\n\n - Able to work at scale. You'll have around 40 customers. You can't treat them all the same, and you won't try to.\n\n\nNICE TO HAVE\n\n - Experience working with similar technologies, i.e. developer tools more broadly, or specifically product analytics, session replay, feature flags, A/B testing, data warehouses, or data pipelines.\n\n - You’ve been in a Pre-sales or Technical Account Manager role before, bringing both technical expertise and commercial acumen.\n\nIf you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!\n\n#LI-DNI","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ddb7032a-f85f-4029-b17f-790c612fec6d","title":"Revenue Ops Manager (sales focused)","department":"Sales & Customer Success","team":"New Business Sales","employmentType":"FullTime","location":"Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-17T22:50:06.291+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"US | EU"}},"jobUrl":"https://jobs.ashbyhq.com/posthog/ddb7032a-f85f-4029-b17f-790c612fec6d","applyUrl":"https://jobs.ashbyhq.com/posthog/ddb7032a-f85f-4029-b17f-790c612fec6d/application","descriptionHtml":"Product development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.
PostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously.
We started with open-source product analytics, launched out of Y Combinator's W20 cohort. We've since shipped more than a dozen products, including:
PostHog Code, the only AI devtool that understands your product, not just your codebase.
A built-in data warehouse, so users can query product and customer data together using custom SQL insights.
PostHog AI, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.
We are:
Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.
Default alive. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.
Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.
We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible.
Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.
Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions. Teams are flexible and easy to change when needed.
Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers who can outship much larger companies because they own their products end-to-end.
Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.
Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.
Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.
PostHog runs on a usage-based, product-led model where the line between self-serve and sales-led is genuinely blurry which makes the revenue problems here more interesting than at most companies. Sales-led revenue is close to half the business and spans AEs, CSMs, TAMs and onboarding, and right now it doesn't have a dedicated operating engine. That's the role.
You'll own sales-led revenue ops end to end: compensation, forecasting, growth reviews, and the metrics layer everyone trusts. and you'll build the proactive systems that surface problems before anyone has to ask. It's a blank slate. You're building the systems, definitions and source of truth where none exist today, with direct exposure to execs and no routing through anyone.
We’ve proven that to be successful with our customers, we don’t need to stack multiple people all doing different roles for a customer.
With the right person working with them, who has the right balance of commercial and technical skills, we can get them excited enough to switch to PostHog and stick with us for a long time.
Sales compensation: Design, model and maintain rep comp plans so incentives actually point at company revenue goals. Own quota setting and the modelling behind it. Run comp scenarios and pressure test them before they ship. Own comp planning each cycle, from first model to rolled out plan. Give reps and leads live visibility into attainment throughout the quarter and flag proactively when someone is tracking behind.
Monthly sales growth review: own the cadence end to end: prep, analysis, and a clear read on what's driving and blocking growth. Surface gainers, losers, new vs expansion revenue, and where mature customer growth is slowing. Don't let signal wait for the monthly meetings: run lightweight weekly/biweekly updates pushed to sales leads and reps so the numbers reach people without being pulled. Treat the review as a decision making tool: leading indicators, levers and gaps, not just numbers.
Triggers & proactive monitoring: build alerting on the things that actually move sales led revenue: deals slipping stages, forecast diverging from pacing mid quarter, reps falling behind attainment, churn or expansion signals, ICP score outliers. Catch problems early and route them to the right rep or lead with a recommended action, so the monthly review becomes synthesis rather than discovery.
Pipeline & forecast discipline: own pipeline hygiene, deal stage definitions and forecast accuracy, working collaboratively with the Revenue Leader. Design the minimum viable process that gives reliable signal without burying reps in CRM admin. Be opinionated about the data, metrics and roadmap for Salesforce and Vitally.
Decision support: run win/loss analysis, set discounting and pricing guardrails (with the analysis behind them), implement ongoing tests across the sales funnel and design small experiments on the sales motion with an honest read on whether they worked.
A sales revenue source of truth: Build the trustworthy activation, expansion and attribution metrics layer for the sales led motion. Work out what actually correlates with revenue vs what we've assumed (e.g. whether our ICP score tracks real revenue outcomes). Dig into open metric questions, e.g. how NRR rolls up and the deltas in it. Be the person we trust for \"what's really happening with sales led revenue\"
❌ Owning Salesforce and Vitally as software
❌ Broader cross funnel revenue work
Background in RevOps, sales ops, finance, or a strategy/analytics role with real revenue exposure.
Comfortable in data, SQL or equivalent. you get to the answer yourself rather than having someone else pull it.
Have designed or run sales compensation plans before, and understand how incentives change behavior at the margin.
Experience in usage-based / PLG revenue models where the line between self serve and sales led is blurry.
A proactive operator: you build monitoring and updates that surface problems early, rather than waiting to be asked.
Comfortable with ambiguity and a blank slate: you build systems and definitions where none exist, without creating bureaucracy.
Can influence without authority: sales, finance and product will trust your numbers because you've earned it, not because you own them.
Hands on Salesforce (or similar CRM) administration and reporting.
Experience standing up a revops/salesops function for the first time, rather than inheriting a mature one.
If you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
#LI-DNI
","descriptionPlain":"ABOUT POSTHOG\n\nProduct development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.\n\nPostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously.\n\nWe started with open-source product analytics, launched out of Y Combinator's W20 cohort https://posthog.com/handbook/story. We've since shipped more than a dozen products https://posthog.com/products, including:\n\n - PostHog Code https://posthog.com/code, the only AI devtool that understands your product, not just your codebase.\n\n - A built-in data warehouse https://posthog.com/docs/data-warehouse, so users can query product and customer data together using custom SQL insights.\n\n - PostHog AI https://posthog.com/ai, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.\n\nWe are:\n\n 1. Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.\n\n 2. Default alive https://paulgraham.com/aord.html. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.\n\n 3. Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.\n\nWe're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible https://posthog.com/deskhog.\n\n \n\n\nTHINGS WE CARE ABOUT\n\n - Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook https://posthog.com/handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.\n\n - Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams https://posthog.com/handbook/wide-company and make product decisions https://posthog.com/handbook/which-products. Teams are flexible and easy to change when needed.\n\n - Shipping fast: Why not now? https://posthog.com/handbook/values#why-not-now We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers https://posthog.com/founders/cracked-manifesto who can outship much larger companies because they own their products end-to-end.\n\n - Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days https://posthog.com/handbook/company/culture#were-on-the-makers-schedule, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.\n\n - Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.\n\n - Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy https://posthog.com/deskhog with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.\n\n\n\n\nJOB SUMMARY\n\nPostHog runs on a usage-based, product-led model where the line between self-serve and sales-led is genuinely blurry which makes the revenue problems here more interesting than at most companies. Sales-led revenue is close to half the business and spans AEs, CSMs, TAMs and onboarding, and right now it doesn't have a dedicated operating engine. That's the role.\n\nYou'll own sales-led revenue ops end to end: compensation, forecasting, growth reviews, and the metrics layer everyone trusts. and you'll build the proactive systems that surface problems before anyone has to ask. It's a blank slate. You're building the systems, definitions and source of truth where none exist today, with direct exposure to execs and no routing through anyone.\n\nWe’ve proven that to be successful with our customers, we don’t need to stack multiple people all doing different roles for a customer.\n\nWith the right person working with them, who has the right balance of commercial and technical skills, we can get them excited enough to switch to PostHog and stick with us for a long time.\n\n\n\n\nWHAT YOU'LL BE DOING\n\n - Sales compensation: Design, model and maintain rep comp plans so incentives actually point at company revenue goals. Own quota setting and the modelling behind it. Run comp scenarios and pressure test them before they ship. Own comp planning each cycle, from first model to rolled out plan. Give reps and leads live visibility into attainment throughout the quarter and flag proactively when someone is tracking behind.\n\n - Monthly sales growth review: own the cadence end to end: prep, analysis, and a clear read on what's driving and blocking growth. Surface gainers, losers, new vs expansion revenue, and where mature customer growth is slowing. Don't let signal wait for the monthly meetings: run lightweight weekly/biweekly updates pushed to sales leads and reps so the numbers reach people without being pulled. Treat the review as a decision making tool: leading indicators, levers and gaps, not just numbers.\n\n - Triggers & proactive monitoring: build alerting on the things that actually move sales led revenue: deals slipping stages, forecast diverging from pacing mid quarter, reps falling behind attainment, churn or expansion signals, ICP score outliers. Catch problems early and route them to the right rep or lead with a recommended action, so the monthly review becomes synthesis rather than discovery.\n\n - Pipeline & forecast discipline: own pipeline hygiene, deal stage definitions and forecast accuracy, working collaboratively with the Revenue Leader. Design the minimum viable process that gives reliable signal without burying reps in CRM admin. Be opinionated about the data, metrics and roadmap for Salesforce and Vitally.\n\n - Decision support: run win/loss analysis, set discounting and pricing guardrails (with the analysis behind them), implement ongoing tests across the sales funnel and design small experiments on the sales motion with an honest read on whether they worked.\n\n - A sales revenue source of truth: Build the trustworthy activation, expansion and attribution metrics layer for the sales led motion. Work out what actually correlates with revenue vs what we've assumed (e.g. whether our ICP score tracks real revenue outcomes). Dig into open metric questions, e.g. how NRR rolls up and the deltas in it. Be the person we trust for \"what's really happening with sales led revenue\"\n \n \n\n\nWHAT YOU WON’T BE DOING\n\n❌ Owning Salesforce and Vitally as software\n\n❌ Broader cross funnel revenue work\n\n\n\n\nREQUIREMENTS\n\n - Background in RevOps, sales ops, finance, or a strategy/analytics role with real revenue exposure.\n\n - Comfortable in data, SQL or equivalent. you get to the answer yourself rather than having someone else pull it.\n\n - Have designed or run sales compensation plans before, and understand how incentives change behavior at the margin.\n\n - Experience in usage-based / PLG revenue models where the line between self serve and sales led is blurry.\n\n - A proactive operator: you build monitoring and updates that surface problems early, rather than waiting to be asked.\n\n - Comfortable with ambiguity and a blank slate: you build systems and definitions where none exist, without creating bureaucracy.\n\n - Can influence without authority: sales, finance and product will trust your numbers because you've earned it, not because you own them.\n\n\nNICE TO HAVE\n\n - Hands on Salesforce (or similar CRM) administration and reporting.\n\n - Experience standing up a revops/salesops function for the first time, rather than inheriting a mature one.\n\nIf you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!\n\n#LI-DNI","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c539d9f2-ea48-47f1-a45b-414b49fe5c15","title":"Developer who connects with other developers","department":"Marketing","team":"IRL Events","employmentType":"FullTime","location":"Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-18T00:13:29.351+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"US | EU"}},"jobUrl":"https://jobs.ashbyhq.com/posthog/c539d9f2-ea48-47f1-a45b-414b49fe5c15","applyUrl":"https://jobs.ashbyhq.com/posthog/c539d9f2-ea48-47f1-a45b-414b49fe5c15/application","descriptionHtml":"Product development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.
PostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously.
We started with open-source product analytics, launched out of Y Combinator's W20 cohort. We've since shipped more than a dozen products, including:
PostHog Code, the only AI devtool that understands your product, not just your codebase.
A built-in data warehouse, so users can query product and customer data together using custom SQL insights.
PostHog AI, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.
We are:
Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.
Default alive. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.
Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.
We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible.
Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.
Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions. Teams are flexible and easy to change when needed.
Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers who can outship much larger companies because they own their products end-to-end.
Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.
Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.
Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.
We're looking for someone who will help activate PostHog's online watering holes. The Developer who connects with other developers tends to people, not pipelines. The job is to make PostHog users (and their products) successful outside our product, get them having real conversations with each other on the internet, and carry PostHog's values into every online surface — the forum, the Discord, the subreddit, livestreams, AMAs, the DMs you'd never see. What starts with broad engagement is meant to lead to identifying and empowering superfans.
You'll have two bets and go deep to start. With plenty more challenges ahead:
Bet 1: Grow online conversations between users. PostHog has a forum, a Discord, a subreddit, a newsletter, and a lot of content — but conversations between users are sparser than they should be. Forum traffic has declined year-over-year. Reddit engagement is low. You'll own growing the volume and quality of conversations across all three surfaces:
Forum — slow, indexed depth. Concrete opening project: clean up out-of-date questions, clarify what the forum is for, start actively triaging and seeding. The decline isn't because users don't want to talk; it's because no one is doing the maintenance and hosting work.
Discord — raw, real-time, not indexed. Currently in test mode; you take it over fully and aim for the 20% DAU default-alive benchmark. We haven't proven Discord will compound for us long-term, but the size of comparable companies' servers says it should. If it doesn't, you're the person who calls it.
Reddit — public, discoverable. Narrow scope: recruit passionate community members to help run the subreddit, and personally lead high-leverage moments like AMAs. Not daily triage.
You'll also seed conversations on hub topics like growth engineering, design for product engineers, and fundraising for founders, and figure out the strategic question hiding underneath: when does each surface get used, for what?
Bet 2: Spotlight users and build a superfans operating system. We have founders who are fans, OSS contributors, event organizers, forum power users, builder group leaders, and customers doing interesting work. Right now nobody keeps a list, the relationships are personality-dependent, and we mention great customers once in a case study and then never again. You'll build the system — identify, spotlight, enable, reward.
One specific track within this: a consistent flow of people engaging in the forum, open source contributions, users sharing what they're building in chat and livestreams. Make it easy to start in all these online spaces, recognize existing contributors meaningfully, and develop a reward system that goes beyond a merged PR. You'll also deal with potential negative incidents or breaking of guidelines that may invariably happen.
You'll also work closely with the IRL events team on the bridge between offline and online (builder groups becoming online regulars, online conversations seeding meetups), organizing online \"events,\" and pick up sidequests such as a new community surface all together (would building our own social network be the best way to achieve these goals?)
❌ Turning these channels into customer support — what we're expressly trying to avoid
❌ Managing Twitter/LinkedIn/Youtube social — our social poster owns these
❌ Running \"community\" as a top-of-funnel signup engine — if signups happen, fine, but they're not the goal
❌ Being the loudest voice in every channel — the key here is identifying voices, not raising your own
❌ Day-to-day Reddit triage or moderation — you enable community members to do that
Track record of building or stewarding an online community where high-quality conversations happened — forum, Discord, Slack, subreddit, doesn't matter which, results matter
Already an active PostHog user. Not \"willing to learn it\" — you're using PostHog in your own work today, you know the product surface area well enough to have a credible technical conversation with any user
Has been an active participant in developer communities (not just managed them from the outside)
Strong public writing/speaking — you'll be modeling the conversational standard you want users to meet
Embody PostHog's values in your day-to-day experiences
Nice to have:
OSS maintainer experience
Has run a developer-focused program before (champions, ambassadors, fellows, hackathons)
Has built an audience of their own (newsletter, podcast, YouTube, Twitter/X — any of it)
If you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
#LI-DNI
","descriptionPlain":"ABOUT POSTHOG\n\nProduct development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.\n\nPostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously.\n\nWe started with open-source product analytics, launched out of Y Combinator's W20 cohort https://posthog.com/handbook/story. We've since shipped more than a dozen products https://posthog.com/products, including:\n\n - PostHog Code https://posthog.com/code, the only AI devtool that understands your product, not just your codebase.\n\n - A built-in data warehouse https://posthog.com/docs/data-warehouse, so users can query product and customer data together using custom SQL insights.\n\n - PostHog AI https://posthog.com/ai, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.\n\nWe are:\n\n 1. Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.\n\n 2. Default alive https://paulgraham.com/aord.html. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.\n\n 3. Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.\n\nWe're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible https://posthog.com/deskhog.\n\n \n\n\nTHINGS WE CARE ABOUT\n\n - Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook https://posthog.com/handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.\n\n - Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams https://posthog.com/handbook/wide-company and make product decisions https://posthog.com/handbook/which-products. Teams are flexible and easy to change when needed.\n\n - Shipping fast: Why not now? https://posthog.com/handbook/values#why-not-now We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers https://posthog.com/founders/cracked-manifesto who can outship much larger companies because they own their products end-to-end.\n\n - Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days https://posthog.com/handbook/company/culture#were-on-the-makers-schedule, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had.\n\n - Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there.\n\n - Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy https://posthog.com/deskhog with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun.\n\n\n\n\nJOB SUMMARY\n\nWe're looking for someone who will help activate PostHog's online watering holes. The Developer who connects with other developers tends to people, not pipelines. The job is to make PostHog users (and their products) successful outside our product, get them having real conversations with each other on the internet, and carry PostHog's values into every online surface — the forum, the Discord, the subreddit, livestreams, AMAs, the DMs you'd never see. What starts with broad engagement is meant to lead to identifying and empowering superfans.\n\n\n\nYou'll have two bets and go deep to start. With plenty more challenges ahead:\n\n\n\n\nWHAT YOU’LL BE DOING\n\nBet 1: Grow online conversations between users. PostHog has a forum, a Discord, a subreddit, a newsletter, and a lot of content — but conversations between users are sparser than they should be. Forum traffic has declined year-over-year. Reddit engagement is low. You'll own growing the volume and quality of conversations across all three surfaces:\n\n - Forum — slow, indexed depth. Concrete opening project: clean up out-of-date questions, clarify what the forum is for, start actively triaging and seeding. The decline isn't because users don't want to talk; it's because no one is doing the maintenance and hosting work.\n\n - Discord — raw, real-time, not indexed. Currently in test mode; you take it over fully and aim for the 20% DAU default-alive benchmark. We haven't proven Discord will compound for us long-term, but the size of comparable companies' servers says it should. If it doesn't, you're the person who calls it.\n\n - Reddit — public, discoverable. Narrow scope: recruit passionate community members to help run the subreddit, and personally lead high-leverage moments like AMAs. Not daily triage.\n\nYou'll also seed conversations on hub topics like growth engineering, design for product engineers, and fundraising for founders, and figure out the strategic question hiding underneath: when does each surface get used, for what?\n\nBet 2: Spotlight users and build a superfans operating system. We have founders who are fans, OSS contributors, event organizers, forum power users, builder group leaders, and customers doing interesting work. Right now nobody keeps a list, the relationships are personality-dependent, and we mention great customers once in a case study and then never again. You'll build the system — identify, spotlight, enable, reward.\n\nOne specific track within this: a consistent flow of people engaging in the forum, open source contributions, users sharing what they're building in chat and livestreams. Make it easy to start in all these online spaces, recognize existing contributors meaningfully, and develop a reward system that goes beyond a merged PR. You'll also deal with potential negative incidents or breaking of guidelines that may invariably happen.\n\nYou'll also work closely with the IRL events team on the bridge between offline and online (builder groups becoming online regulars, online conversations seeding meetups), organizing online \"events,\" and pick up sidequests such as a new community surface all together (would building our own social network be the best way to achieve these goals?)\n\n\n\n\nWHAT YOU WON'T BE DOING\n\n❌ Turning these channels into customer support — what we're expressly trying to avoid\n\n❌ Managing Twitter/LinkedIn/Youtube social — our social poster owns these\n\n❌ Running \"community\" as a top-of-funnel signup engine — if signups happen, fine, but they're not the goal\n\n❌ Being the loudest voice in every channel — the key here is identifying voices, not raising your own\n\n❌ Day-to-day Reddit triage or moderation — you enable community members to do that\n\n\n\n\nREQUIREMENTS\n\n - Track record of building or stewarding an online community where high-quality conversations happened — forum, Discord, Slack, subreddit, doesn't matter which, results matter\n\n - Already an active PostHog user. Not \"willing to learn it\" — you're using PostHog in your own work today, you know the product surface area well enough to have a credible technical conversation with any user\n\n - Has been an active participant in developer communities (not just managed them from the outside)\n\n - Strong public writing/speaking — you'll be modeling the conversational standard you want users to meet\n\n - Embody PostHog's values in your day-to-day experiences\n\nNice to have:\n\n - OSS maintainer experience\n\n - Has run a developer-focused program before (champions, ambassadors, fellows, hackathons)\n\n - Has built an audience of their own (newsletter, podcast, YouTube, Twitter/X — any of it)\n\nIf you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!\n\n#LI-DNI","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}}],"apiVersion":"1"}