{"jobs":[{"id":"40aeeeac-24fe-40b2-88d9-242a5ce9300b","title":"Member of Technical Staff, Frontend","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"San Francisco, California","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Buenos Aires, Argentina","address":{"postalAddress":{"postalCode":"C1414CLB","addressRegion":"Palermo","streetAddress":"Castillo 1366","addressCountry":"Argentina","addressLocality":"Buenos Aires"}}}],"publishedAt":"2025-07-24T19:50:23.036+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/40aeeeac-24fe-40b2-88d9-242a5ce9300b","applyUrl":"https://jobs.ashbyhq.com/profound/40aeeeac-24fe-40b2-88d9-242a5ce9300b/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As a Frontend Engineer, you will play a key role in shaping high-performance, visually stunning React applications that power the future of AI-driven marketing experiences.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build and refine sleek, high-quality user interfaces from low-fidelity wireframes</p></li><li><p style=\"min-height:1.5em\">Implement god-like CSS to create exceptional, pixel-perfect experiences</p></li><li><p style=\"min-height:1.5em\">Optimize front-end performance to ensure seamless interactions</p></li><li><p style=\"min-height:1.5em\">Work closely with design and engineering to bring ideas to life with precision and speed</p></li><li><p style=\"min-height:1.5em\">Contribute to our product’s core architecture and front-end best practices</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Deep expertise in <strong>React, Next.js, and TypeScript</strong>, with strong knowledge of state management and performance optimization</p></li><li><p style=\"min-height:1.5em\">Proven experience architecting and scaling complex <strong>Next.js applications</strong> (App Router, SSR, SSG, ISR)</p></li><li><p style=\"min-height:1.5em\">Strong command of <strong>Tailwind CSS, SASS, or SCSS</strong>, delivering polished, pixel-perfect UIs<br />Experience with data-fetching libraries like <strong>React Query</strong> (or similar)</p></li><li><p style=\"min-height:1.5em\">Skilled in building smooth, engaging interfaces with advanced <strong>CSS animations, transitions, and layout techniques</strong></p></li><li><p style=\"min-height:1.5em\">Strong understanding of <strong>caching strategies and CDN integrations</strong> for global performance at scale</p></li><li><p style=\"min-height:1.5em\">Experience with <strong>React Server Components</strong> in production environments</p></li><li><p style=\"min-height:1.5em\">Familiar with internationalization and localization strategies in Next.js applications</p></li><li><p style=\"min-height:1.5em\">Comfortable operating in a fast-paced startup environment with rapid iteration cycles</p></li><li><p style=\"min-height:1.5em\">A strong design eye and portfolio demonstrating high-quality front-end work</p></li></ul><h3><strong>Nice to have (optional):</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience with GSAP for advanced animations</p></li><li><p style=\"min-height:1.5em\">Experience with Three.js, React Three Fiber (R3F), or immersive 3D experiences</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role in our NYC, SF, or Buenos Aires office, designed for builders who thrive on speed, iteration, and meaningful impact. We are happy to support visa sponsorship for qualified international candidates.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $175,000 to $260,000 (NYC and SF). Comp may vary by location. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\">#LI-DNI</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs a Frontend Engineer, you will play a key role in shaping high-performance, visually stunning React applications that power the future of AI-driven marketing experiences.\n\n\n\n\nWHAT YOU’LL DO\n\n - Build and refine sleek, high-quality user interfaces from low-fidelity wireframes\n\n - Implement god-like CSS to create exceptional, pixel-perfect experiences\n\n - Optimize front-end performance to ensure seamless interactions\n\n - Work closely with design and engineering to bring ideas to life with precision and speed\n\n - Contribute to our product’s core architecture and front-end best practices\n\n\n\n\nWHO YOU ARE\n\n - Deep expertise in React, Next.js, and TypeScript, with strong knowledge of state management and performance optimization\n\n - Proven experience architecting and scaling complex Next.js applications (App Router, SSR, SSG, ISR)\n\n - Strong command of Tailwind CSS, SASS, or SCSS, delivering polished, pixel-perfect UIs\n   Experience with data-fetching libraries like React Query (or similar)\n\n - Skilled in building smooth, engaging interfaces with advanced CSS animations, transitions, and layout techniques\n\n - Strong understanding of caching strategies and CDN integrations for global performance at scale\n\n - Experience with React Server Components in production environments\n\n - Familiar with internationalization and localization strategies in Next.js applications\n\n - Comfortable operating in a fast-paced startup environment with rapid iteration cycles\n\n - A strong design eye and portfolio demonstrating high-quality front-end work\n\n\nNICE TO HAVE (OPTIONAL):\n\n - Experience with GSAP for advanced animations\n\n - Experience with Three.js, React Three Fiber (R3F), or immersive 3D experiences\n\n\n\n\nLOCATION\n\nThis is an on-site role in our NYC, SF, or Buenos Aires office, designed for builders who thrive on speed, iteration, and meaningful impact. We are happy to support visa sponsorship for qualified international candidates.\n\nFor this role, the expected base salary range is $175,000 to $260,000 (NYC and SF). Comp may vary by location. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n \n\n#LI-DNI\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"9e241b8d-3f96-42ef-b24c-21157f4bf28a","title":"Account Executive, Enterprise ","department":"Sales","team":"Sales","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"San Francisco, California","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Singapore","address":{"postalAddress":{"addressCountry":"Singapore","addressLocality":"Singapore"}}},{"location":"London, England","address":{"postalAddress":{"postalCode":"N1C 4EW","addressRegion":"Greater London","streetAddress":"5 Beaconsfield Street","addressCountry":"UK","addressLocality":"London "}}}],"publishedAt":"2025-07-24T19:39:48.710+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/9e241b8d-3f96-42ef-b24c-21157f4bf28a","applyUrl":"https://jobs.ashbyhq.com/profound/9e241b8d-3f96-42ef-b24c-21157f4bf28a/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As an Enterprise Account Executive, you will manage the complete sales cycle in your designated market segment, whether SMB, mid-market, or enterprise, driving revenue growth with a tailored, consultative approach.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own the full sales cycle, from targeted prospecting to negotiating and closing deals, aligned with your specific market focus</p></li><li><p style=\"min-height:1.5em\">Develop and execute strategic outreach and pipeline management tactics suited to your segment’s unique needs</p></li><li><p style=\"min-height:1.5em\">Build and nurture relationships with prospects, from initial contact through long-term engagement</p></li><li><p style=\"min-height:1.5em\">Collaborate with cross-functional teams to refine strategies and secure high-impact deals</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">A proven closer with SaaS experience who adapts sales strategies to varying deal sizes and complexities</p></li><li><p style=\"min-height:1.5em\">Skilled in both high-velocity transactional sales and consultative, relationship-driven approaches</p></li><li><p style=\"min-height:1.5em\">Resilient, goal-oriented, and adept at managing a robust pipeline while consistently surpassing quotas</p></li><li><p style=\"min-height:1.5em\">Flexible and strategic, with the ability to tailor your approach to SMB, mid-market, or enterprise opportunities</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our NYC, SF, London, or Singapore office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $100,000 to $150,000 before commission (NYC and SF). Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs an Enterprise Account Executive, you will manage the complete sales cycle in your designated market segment, whether SMB, mid-market, or enterprise, driving revenue growth with a tailored, consultative approach.\n\n\n\n\nWHAT YOU’LL DO\n\n - Own the full sales cycle, from targeted prospecting to negotiating and closing deals, aligned with your specific market focus\n\n - Develop and execute strategic outreach and pipeline management tactics suited to your segment’s unique needs\n\n - Build and nurture relationships with prospects, from initial contact through long-term engagement\n\n - Collaborate with cross-functional teams to refine strategies and secure high-impact deals\n\n\n\n\nWHO YOU ARE\n\n - A proven closer with SaaS experience who adapts sales strategies to varying deal sizes and complexities\n\n - Skilled in both high-velocity transactional sales and consultative, relationship-driven approaches\n\n - Resilient, goal-oriented, and adept at managing a robust pipeline while consistently surpassing quotas\n\n - Flexible and strategic, with the ability to tailor your approach to SMB, mid-market, or enterprise opportunities\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our NYC, SF, London, or Singapore office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $100,000 to $150,000 before commission (NYC and SF). Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"ea59c604-3a7d-445a-8a37-23252e240031","title":"Member of Technical Staff, Data Engineer","department":"Data","team":"Data","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[],"publishedAt":"2025-07-24T19:43:10.928+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/ea59c604-3a7d-445a-8a37-23252e240031","applyUrl":"https://jobs.ashbyhq.com/profound/ea59c604-3a7d-445a-8a37-23252e240031/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">We are looking for an experienced Data Engineer to own and scale our data platform. You will maintain and optimize our pipelines, design new ingestion processes, and support the data needs of our product, data science, and go-to-market teams.</p><p style=\"min-height:1.5em\">This is a great opportunity for someone who enjoys working with modern data tooling, improving performance and reliability, and building the foundation for machine learning-powered features.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Maintain and improve data pipelines to keep data flowing reliably from ingestion to delivery</p></li><li><p style=\"min-height:1.5em\">Optimize performance and costs across Snowflake, Clickhouse, AWS, dbt, and Dagster</p></li><li><p style=\"min-height:1.5em\">Own data quality by implementing monitoring, alerting, and validation</p></li><li><p style=\"min-height:1.5em\">Manage and extend infrastructure, including orchestration and CI or CD for data workflows</p></li><li><p style=\"min-height:1.5em\">Support MLOps as machine learning models are developed and productionized</p></li><li><p style=\"min-height:1.5em\">Be on call for critical pipelines and respond quickly to issues</p></li><li><p style=\"min-height:1.5em\">Collaborate with data scientists, product managers, and engineers to launch new data products</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Proven experience designing, building, and maintaining production data pipelines</p></li><li><p style=\"min-height:1.5em\">Proficiency in Python and SQL</p></li><li><p style=\"min-height:1.5em\">Hands-on experience with dbt, orchestration frameworks such as Dagster, Airflow, or Prefect, and AWS</p></li><li><p style=\"min-height:1.5em\">Familiarity with Snowflake, Clickhouse, or other modern data warehouses</p></li><li><p style=\"min-height:1.5em\">Strong problem-solving skills and a proactive mindset</p></li><li><p style=\"min-height:1.5em\">Experience with or interest in MLOps and supporting machine learning workflows in production</p></li><li><p style=\"min-height:1.5em\">Strong sense of ownership and accountability for data quality and reliability</p></li><li><p style=\"min-height:1.5em\">Motivated by access to rare and interesting AI data based on real human interactions with large language models</p></li><li><p style=\"min-height:1.5em\">Excited by the opportunity to own and shape Profound’s data platform at an early stage</p></li><li><p style=\"min-height:1.5em\">Interested in working on meaningful problems at the intersection of AI and marketing</p></li><li><p style=\"min-height:1.5em\">Comfortable in a fast-moving culture with autonomy, trust, and room to grow</p></li><li><p style=\"min-height:1.5em\">Drawn to competitive compensation and meaningful equity</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $140,000 to $260,000. Comp may vary by location. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-DNI</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nWe are looking for an experienced Data Engineer to own and scale our data platform. You will maintain and optimize our pipelines, design new ingestion processes, and support the data needs of our product, data science, and go-to-market teams.\n\nThis is a great opportunity for someone who enjoys working with modern data tooling, improving performance and reliability, and building the foundation for machine learning-powered features.\n\n\n\n\nWHAT YOU’LL DO\n\n - Maintain and improve data pipelines to keep data flowing reliably from ingestion to delivery\n\n - Optimize performance and costs across Snowflake, Clickhouse, AWS, dbt, and Dagster\n\n - Own data quality by implementing monitoring, alerting, and validation\n\n - Manage and extend infrastructure, including orchestration and CI or CD for data workflows\n\n - Support MLOps as machine learning models are developed and productionized\n\n - Be on call for critical pipelines and respond quickly to issues\n\n - Collaborate with data scientists, product managers, and engineers to launch new data products\n\n\n\n\nWHO YOU ARE\n\n - Proven experience designing, building, and maintaining production data pipelines\n\n - Proficiency in Python and SQL\n\n - Hands-on experience with dbt, orchestration frameworks such as Dagster, Airflow, or Prefect, and AWS\n\n - Familiarity with Snowflake, Clickhouse, or other modern data warehouses\n\n - Strong problem-solving skills and a proactive mindset\n\n - Experience with or interest in MLOps and supporting machine learning workflows in production\n\n - Strong sense of ownership and accountability for data quality and reliability\n\n - Motivated by access to rare and interesting AI data based on real human interactions with large language models\n\n - Excited by the opportunity to own and shape Profound’s data platform at an early stage\n\n - Interested in working on meaningful problems at the intersection of AI and marketing\n\n - Comfortable in a fast-moving culture with autonomy, trust, and room to grow\n\n - Drawn to competitive compensation and meaningful equity\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $140,000 to $260,000. Comp may vary by location. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n\n\n#LI-DNI\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"26f3cb11-c67a-4534-adc6-13e404a883f7","title":"Member of Technical Staff, Data Science","department":"Data","team":"Data","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"San Francisco, California","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2025-07-24T19:43:17.429+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/26f3cb11-c67a-4534-adc6-13e404a883f7","applyUrl":"https://jobs.ashbyhq.com/profound/26f3cb11-c67a-4534-adc6-13e404a883f7/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As a Data Scientist, you will map every human and AI interaction to help brands turn AIs into their strongest advocates. You will build predictive models, develop sampling techniques, and optimize brand visibility in AI-driven search, such as ChatGPT and Perplexity. Your work will directly impact how businesses shape their presence in the generative AI era.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Develop and refine predictive models to analyze and forecast AI-driven search behavior</p></li><li><p style=\"min-height:1.5em\">Design sampling and data classification techniques to improve AI-driven brand insights</p></li><li><p style=\"min-height:1.5em\">Leverage LLMs and NLP to extract meaningful insights from unstructured text data</p></li><li><p style=\"min-height:1.5em\">Work with large datasets, ensuring efficiency in querying, cleaning, and classification</p></li><li><p style=\"min-height:1.5em\">Design and conduct A/B tests or other experimentation frameworks to measure impact</p></li><li><p style=\"min-height:1.5em\">Collaborate with the founding team to turn complex data insights into actionable business strategies</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3 or more years of advanced analytics experience in technology, marketing, or advertising</p></li><li><p style=\"min-height:1.5em\">Proficient in Python, R, and SQL, with hands-on experience querying and analyzing large datasets</p></li><li><p style=\"min-height:1.5em\">Expertise in data sampling techniques, including stratified sampling, bootstrapping, and extrapolation</p></li><li><p style=\"min-height:1.5em\">Strong background in predictive modeling and applying machine learning techniques to estimate event frequency</p></li><li><p style=\"min-height:1.5em\">Deep understanding of large language models, their limitations, and real-world applications</p></li><li><p style=\"min-height:1.5em\">Passionate about staying on top of AI research, especially in multi-modal AI and LLM advancements</p></li><li><p style=\"min-height:1.5em\">Comfortable in a fast-moving, high-performance startup environment</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our NYC or SF office, designed for builders who thrive on speed, iteration, and meaningful impact. We are happy to support visa sponsorship for qualified international candidates.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $140,000 to $260,000 (NYC and SF). Comp may vary by location. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs a Data Scientist, you will map every human and AI interaction to help brands turn AIs into their strongest advocates. You will build predictive models, develop sampling techniques, and optimize brand visibility in AI-driven search, such as ChatGPT and Perplexity. Your work will directly impact how businesses shape their presence in the generative AI era.\n\n\n\n\nWHAT YOU’LL DO\n\n - Develop and refine predictive models to analyze and forecast AI-driven search behavior\n\n - Design sampling and data classification techniques to improve AI-driven brand insights\n\n - Leverage LLMs and NLP to extract meaningful insights from unstructured text data\n\n - Work with large datasets, ensuring efficiency in querying, cleaning, and classification\n\n - Design and conduct A/B tests or other experimentation frameworks to measure impact\n\n - Collaborate with the founding team to turn complex data insights into actionable business strategies\n\n\n\n\nWHO YOU ARE\n\n - 3 or more years of advanced analytics experience in technology, marketing, or advertising\n\n - Proficient in Python, R, and SQL, with hands-on experience querying and analyzing large datasets\n\n - Expertise in data sampling techniques, including stratified sampling, bootstrapping, and extrapolation\n\n - Strong background in predictive modeling and applying machine learning techniques to estimate event frequency\n\n - Deep understanding of large language models, their limitations, and real-world applications\n\n - Passionate about staying on top of AI research, especially in multi-modal AI and LLM advancements\n\n - Comfortable in a fast-moving, high-performance startup environment\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our NYC or SF office, designed for builders who thrive on speed, iteration, and meaningful impact. We are happy to support visa sponsorship for qualified international candidates.\n\nFor this role, the expected base salary range is $140,000 to $260,000 (NYC and SF). Comp may vary by location. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"eb407179-297d-4cd8-8e85-0b9bb8ab53d9","title":"GTM Engineer, Pre-Sales","department":"Sales","team":"GTM Engineers","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[],"publishedAt":"2026-01-15T02:13:55.285+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/eb407179-297d-4cd8-8e85-0b9bb8ab53d9","applyUrl":"https://jobs.ashbyhq.com/profound/eb407179-297d-4cd8-8e85-0b9bb8ab53d9/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As a GTM Engineer focused on Pre-Sales and Outbound, you will build the infrastructure that powers every stage of our revenue pipeline. Part lead intelligence system and part outbound engine, you will capture every signal a prospect sends, qualify leads with precision, and make sure the right opportunity reaches the right rep at the right time. Your work will directly shape how our Sales function scales.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Scope and map every path a prospect can take into Profound’s funnel, then build systems that capture, qualify, and route each one without manual intervention</p></li><li><p style=\"min-height:1.5em\">Build intent scoring models that rank leads by genuine buying signal rather than raw activity volume, so reps spend their time on the accounts most likely to convert</p></li><li><p style=\"min-height:1.5em\">Design automated routing logic across territory, company size, and rep capacity, handling edge cases cleanly so the system holds up on the hard days, not just the easy ones</p></li><li><p style=\"min-height:1.5em\">Produce rep-ready outputs directly from the scoring pipeline, so reps start their day dialing rather than cleaning spreadsheets</p></li><li><p style=\"min-height:1.5em\">Build outbound sequence automation that generates personalized messaging at scale, drawing on firmographic and behavioral data</p></li><li><p style=\"min-height:1.5em\">Own the full technical stack across the pipeline, from data ingestion and enrichment through scoring, routing, and delivery, and design schemas that make the whole system maintainable as it grows</p></li><li><p style=\"min-height:1.5em\">Experiment relentlessly with new platforms, APIs, and AI-native tools, staying ahead of what is possible in the ecosystem</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">High-agency builder who can scope a messy, multi-source data problem, design a system to solve it, and ship something a sales team will actually trust and use</p></li><li><p style=\"min-height:1.5em\">Technically fluent in Python or JavaScript, comfortable building automated pipelines, integrating APIs, and working across the full data stack</p></li><li><p style=\"min-height:1.5em\">AI-native thinker who defaults to automation and experiments regularly with agents, MCP, and workflow frameworks</p></li><li><p style=\"min-height:1.5em\">Pragmatic about build versus buy, knowing when to assemble from existing tools rather than build from scratch</p></li><li><p style=\"min-height:1.5em\">Familiar with tools like Clay, Orum, Apollo, PhantomBuster, n8n, or similar sales and automation platforms</p></li><li><p style=\"min-height:1.5em\">Experience with GTM workflows such as sales operations, revenue operations, or a technical role inside a sales organization</p></li><li><p style=\"min-height:1.5em\">You have spent meaningful time inside a revenue organization and built things that people on the floor actually relied on, not as an observer but as a practitioner</p></li><li><p style=\"min-height:1.5em\">Systems thinker who considers edge cases and failure modes from the start, not as an afterthought</p></li><li><p style=\"min-height:1.5em\">Comfortable operating in ambiguity and structuring your own roadmap</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $130,000 to $200,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs a GTM Engineer focused on Pre-Sales and Outbound, you will build the infrastructure that powers every stage of our revenue pipeline. Part lead intelligence system and part outbound engine, you will capture every signal a prospect sends, qualify leads with precision, and make sure the right opportunity reaches the right rep at the right time. Your work will directly shape how our Sales function scales.\n\n\n\n\nWHAT YOU’LL DO\n\n - Scope and map every path a prospect can take into Profound’s funnel, then build systems that capture, qualify, and route each one without manual intervention\n\n - Build intent scoring models that rank leads by genuine buying signal rather than raw activity volume, so reps spend their time on the accounts most likely to convert\n\n - Design automated routing logic across territory, company size, and rep capacity, handling edge cases cleanly so the system holds up on the hard days, not just the easy ones\n\n - Produce rep-ready outputs directly from the scoring pipeline, so reps start their day dialing rather than cleaning spreadsheets\n\n - Build outbound sequence automation that generates personalized messaging at scale, drawing on firmographic and behavioral data\n\n - Own the full technical stack across the pipeline, from data ingestion and enrichment through scoring, routing, and delivery, and design schemas that make the whole system maintainable as it grows\n\n - Experiment relentlessly with new platforms, APIs, and AI-native tools, staying ahead of what is possible in the ecosystem\n\n\n\n\nWHO YOU ARE\n\n - High-agency builder who can scope a messy, multi-source data problem, design a system to solve it, and ship something a sales team will actually trust and use\n\n - Technically fluent in Python or JavaScript, comfortable building automated pipelines, integrating APIs, and working across the full data stack\n\n - AI-native thinker who defaults to automation and experiments regularly with agents, MCP, and workflow frameworks\n\n - Pragmatic about build versus buy, knowing when to assemble from existing tools rather than build from scratch\n\n - Familiar with tools like Clay, Orum, Apollo, PhantomBuster, n8n, or similar sales and automation platforms\n\n - Experience with GTM workflows such as sales operations, revenue operations, or a technical role inside a sales organization\n\n - You have spent meaningful time inside a revenue organization and built things that people on the floor actually relied on, not as an observer but as a practitioner\n\n - Systems thinker who considers edge cases and failure modes from the start, not as an afterthought\n\n - Comfortable operating in ambiguity and structuring your own roadmap\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $130,000 to $200,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"043bb5b3-3f78-45d8-a115-fb10f4ed3b09","title":"Member of Technical Staff, Backend","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"San Francisco, California","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Buenos Aires, Argentina","address":{"postalAddress":{"postalCode":"C1414CLB","addressRegion":"Palermo","streetAddress":"Castillo 1366","addressCountry":"Argentina","addressLocality":"Buenos Aires"}}}],"publishedAt":"2026-02-09T14:22:07.895+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/043bb5b3-3f78-45d8-a115-fb10f4ed3b09","applyUrl":"https://jobs.ashbyhq.com/profound/043bb5b3-3f78-45d8-a115-fb10f4ed3b09/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As a Backend Engineer, you will build and optimize the infrastructure that powers our AI-driven insights. You will design scalable APIs, process large datasets efficiently, and ensure high-performance systems that help businesses take control of their AI presence.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Architect and develop high-performance backend systems that support AI-driven analytics</p></li><li><p style=\"min-height:1.5em\">Build and maintain scalable APIs to power real-time insights and data retrieval</p></li><li><p style=\"min-height:1.5em\">Optimize data processing pipelines to handle large-scale structured and unstructured data</p></li><li><p style=\"min-height:1.5em\">Ensure system security, performance, and reliability at every level of the stack</p></li><li><p style=\"min-height:1.5em\">Work closely with front-end engineers and data scientists to deliver seamless, high-impact features</p></li><li><p style=\"min-height:1.5em\">Own key technical decisions, balancing speed with long-term maintainability</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">A strong portfolio or GitHub showcasing backend development expertise</p></li><li><p style=\"min-height:1.5em\">Proficient in Node.js, Python, or Rust, with experience in scalable backend architecture</p></li><li><p style=\"min-height:1.5em\">Deep understanding of databases including PostgreSQL, MySQL, or OLAP databases, and query optimization</p></li><li><p style=\"min-height:1.5em\">Experience designing efficient data pipelines and working with distributed systems</p></li><li><p style=\"min-height:1.5em\">Familiarity with cloud infrastructure such as AWS, GCP, or Azure and containerization including Docker and Kubernetes</p></li><li><p style=\"min-height:1.5em\">Strong grasp of security best practices, API authentication, and performance tuning</p></li><li><p style=\"min-height:1.5em\">Comfortable in a fast-moving, high-performance startup environment</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role in our NYC, SF or Buenos Aires office, designed for builders who thrive on speed, iteration, and meaningful impact. We are happy to support visa sponsorship for qualified international candidates.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $175,000 to $260,000 (NYC and SF). Comp may vary based on location. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-DNI</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs a Backend Engineer, you will build and optimize the infrastructure that powers our AI-driven insights. You will design scalable APIs, process large datasets efficiently, and ensure high-performance systems that help businesses take control of their AI presence.\n\n\n\n\nWHAT YOU’LL DO\n\n - Architect and develop high-performance backend systems that support AI-driven analytics\n\n - Build and maintain scalable APIs to power real-time insights and data retrieval\n\n - Optimize data processing pipelines to handle large-scale structured and unstructured data\n\n - Ensure system security, performance, and reliability at every level of the stack\n\n - Work closely with front-end engineers and data scientists to deliver seamless, high-impact features\n\n - Own key technical decisions, balancing speed with long-term maintainability\n\n\n\n\nWHO YOU ARE\n\n - A strong portfolio or GitHub showcasing backend development expertise\n\n - Proficient in Node.js, Python, or Rust, with experience in scalable backend architecture\n\n - Deep understanding of databases including PostgreSQL, MySQL, or OLAP databases, and query optimization\n\n - Experience designing efficient data pipelines and working with distributed systems\n\n - Familiarity with cloud infrastructure such as AWS, GCP, or Azure and containerization including Docker and Kubernetes\n\n - Strong grasp of security best practices, API authentication, and performance tuning\n\n - Comfortable in a fast-moving, high-performance startup environment\n\n\n\n\nLOCATION\n\nThis is an on-site role in our NYC, SF or Buenos Aires office, designed for builders who thrive on speed, iteration, and meaningful impact. We are happy to support visa sponsorship for qualified international candidates.\n\nFor this role, the expected base salary range is $175,000 to $260,000 (NYC and SF). Comp may vary based on location. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n\n\n#LI-DNI\n\n \n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"9b429dfb-bb80-4bd6-b996-e5dd3a96908e","title":"Member of Technical Staff, Fullstack","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"San Francisco, California","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Buenos Aires, Argentina","address":{"postalAddress":{"postalCode":"C1414CLB","addressRegion":"Palermo","streetAddress":"Castillo 1366","addressCountry":"Argentina","addressLocality":"Buenos Aires"}}}],"publishedAt":"2025-07-24T19:36:22.188+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/9b429dfb-bb80-4bd6-b996-e5dd3a96908e","applyUrl":"https://jobs.ashbyhq.com/profound/9b429dfb-bb80-4bd6-b996-e5dd3a96908e/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As a Full Stack Engineer, you will architect and build high-performance applications that power AI-driven insights. You will work across the stack, from crafting sleek front-end experiences to optimizing back-end infrastructure, ensuring speed, scalability, and impact.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build and ship full-stack applications that help companies analyze and control their AI presence</p></li><li><p style=\"min-height:1.5em\">Develop and refine high-quality front-end interfaces using React and TypeScript</p></li><li><p style=\"min-height:1.5em\">Design and optimize back-end systems for performance, security, and scalability</p></li><li><p style=\"min-height:1.5em\">Work closely with design and product to translate ideas into production-ready experiences</p></li><li><p style=\"min-height:1.5em\">Own key technical decisions, ensuring maintainability and long-term impact</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Strong portfolio or GitHub showcasing full-stack development expertise, with proficiency in React, TypeScript, Node.js, and modern front-end and back-end frameworks</p></li><li><p style=\"min-height:1.5em\">Experience designing and working with scalable databases and APIs</p></li><li><p style=\"min-height:1.5em\">Deep understanding of performance optimization, security, and best practices</p></li><li><p style=\"min-height:1.5em\">Comfortable operating in a fast-moving, high-performance startup environment</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role in our NYC, SF, or Buenos Aires office, designed for builders who thrive on speed, iteration, and meaningful impact. We are happy to support visa sponsorship for qualified international candidates.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $175,000 to $260,000 (NYC and SF). Comp may vary based on location. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-DNI</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs a Full Stack Engineer, you will architect and build high-performance applications that power AI-driven insights. You will work across the stack, from crafting sleek front-end experiences to optimizing back-end infrastructure, ensuring speed, scalability, and impact.\n\n\n\n\nWHAT YOU’LL DO\n\n - Build and ship full-stack applications that help companies analyze and control their AI presence\n\n - Develop and refine high-quality front-end interfaces using React and TypeScript\n\n - Design and optimize back-end systems for performance, security, and scalability\n\n - Work closely with design and product to translate ideas into production-ready experiences\n\n - Own key technical decisions, ensuring maintainability and long-term impact\n\n\n\n\nWHO YOU ARE\n\n - Strong portfolio or GitHub showcasing full-stack development expertise, with proficiency in React, TypeScript, Node.js, and modern front-end and back-end frameworks\n\n - Experience designing and working with scalable databases and APIs\n\n - Deep understanding of performance optimization, security, and best practices\n\n - Comfortable operating in a fast-moving, high-performance startup environment\n\n\n\n\nLOCATION\n\nThis is an on-site role in our NYC, SF, or Buenos Aires office, designed for builders who thrive on speed, iteration, and meaningful impact. We are happy to support visa sponsorship for qualified international candidates.\n\nFor this role, the expected base salary range is $175,000 to $260,000 (NYC and SF). Comp may vary based on location. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring\n\n\n\n#LI-DNI\n\n \n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"be45dd0d-883e-44fa-99c8-c344985b162b","title":"Technical Recruiter","department":"General & Administrative","team":"Recruiting","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"San Francisco, California","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2025-07-24T19:50:42.505+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/be45dd0d-883e-44fa-99c8-c344985b162b","applyUrl":"https://jobs.ashbyhq.com/profound/be45dd0d-883e-44fa-99c8-c344985b162b/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As our Technical Recruiter, you will focus exclusively on sourcing and closing top product-building talent in engineering, data science, and product design, leveraging your strong network and deep understanding of the NYC startup ecosystem.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Source, screen, and close top-tier candidates for product-building technical roles including software engineering, data science, and UX design</p></li><li><p style=\"min-height:1.5em\">Manage the full-cycle recruitment process to ensure a seamless candidate experience</p></li><li><p style=\"min-height:1.5em\">Leverage your network to identify and attract talent that drives our innovative, high-growth culture</p></li><li><p style=\"min-height:1.5em\">Collaborate with leadership to understand hiring needs and refine recruitment strategies</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">A highly networked recruiter experienced in hiring technical talent for product development</p></li><li><p style=\"min-height:1.5em\">Familiar with the NYC startup ecosystem and adept at sourcing top candidates in engineering, data science, and UX design</p></li><li><p style=\"min-height:1.5em\">Skilled in full-cycle recruitment and closing talent with a keen eye for cultural fit</p></li><li><p style=\"min-height:1.5em\">Passionate about building high-performance teams in a fast-paced, innovative environment</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our NYC or SF office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $160,000 to $215,000 (NYC and SF). Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-PRO</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs our Technical Recruiter, you will focus exclusively on sourcing and closing top product-building talent in engineering, data science, and product design, leveraging your strong network and deep understanding of the NYC startup ecosystem.\n\n\n\n\nWHAT YOU’LL DO\n\n - Source, screen, and close top-tier candidates for product-building technical roles including software engineering, data science, and UX design\n\n - Manage the full-cycle recruitment process to ensure a seamless candidate experience\n\n - Leverage your network to identify and attract talent that drives our innovative, high-growth culture\n\n - Collaborate with leadership to understand hiring needs and refine recruitment strategies\n\n\n\n\nWHO YOU ARE\n\n - A highly networked recruiter experienced in hiring technical talent for product development\n\n - Familiar with the NYC startup ecosystem and adept at sourcing top candidates in engineering, data science, and UX design\n\n - Skilled in full-cycle recruitment and closing talent with a keen eye for cultural fit\n\n - Passionate about building high-performance teams in a fast-paced, innovative environment\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our NYC or SF office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $160,000 to $215,000 (NYC and SF). Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n\n\n#LI-PRO\n\n \n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"02707973-c9c1-4b36-8974-0334ebb35f15","title":"Member of Technical Staff, Product Design","department":"Design","team":"Design","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"San Francisco, California","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Buenos Aires, Argentina","address":{"postalAddress":{"postalCode":"C1414CLB","addressRegion":"Palermo","streetAddress":"Castillo 1366","addressCountry":"Argentina","addressLocality":"Buenos Aires"}}}],"publishedAt":"2025-07-24T19:49:34.523+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/02707973-c9c1-4b36-8974-0334ebb35f15","applyUrl":"https://jobs.ashbyhq.com/profound/02707973-c9c1-4b36-8974-0334ebb35f15/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">Design is foundational to our product and our company. As a Product Designer at Profound, you will work on our core data visualization and content workflow tools. This is an opportunity to have deep ownership over our product and ship fast and ship often, while continuing to craft the experience for our users.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design core product experiences end to end, from early exploration through launch and iteration</p></li><li><p style=\"min-height:1.5em\">Work closely with product managers and engineers to translate strategy and ambiguous problems into clear, thoughtful solutions</p></li><li><p style=\"min-height:1.5em\">Explore multiple directions quickly through sketches, flows, prototypes, and high-fidelity designs</p></li><li><p style=\"min-height:1.5em\">Sweat the details and fine tune layout shifts, typography, spacing, motion, and interactions</p></li><li><p style=\"min-height:1.5em\">Balance building good product focused on user needs, technical constraints, and business goals while keeping a high bar for craft</p></li><li><p style=\"min-height:1.5em\">Use user feedback, qualitative insights, and product intuition to refine and improve the product over time</p></li><li><p style=\"min-height:1.5em\">Contribute to and help evolve Profound’s design language, systems, and product vision</p></li><li><p style=\"min-height:1.5em\">Participate in Tuesday and Thursday design critiques to give and receive feedback on in-progress design work</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You have 3 or more years of experience designing digital products, ideally in a startup or fast-moving product company</p></li><li><p style=\"min-height:1.5em\">You are a strong generalist with taste and are comfortable owning the full stack of design assets, from flows to pixels to final product</p></li><li><p style=\"min-height:1.5em\">You care deeply about craft and believe great design is defined by clarity, simplicity, and execution</p></li><li><p style=\"min-height:1.5em\">You bring an entrepreneurial and product-thinking mindset to design</p></li><li><p style=\"min-height:1.5em\">You like to experiment with AI, new tools, and ways of working, whether through new Figma plugins or tools such as v0, Cursor, or other prototyping tools</p></li><li><p style=\"min-height:1.5em\">You are good at collaborating with product managers, engineers, and data scientists to solve problems</p></li><li><p style=\"min-height:1.5em\">You have a portfolio that shows thoughtful problem-solving and high-quality visual design</p></li><li><p style=\"min-height:1.5em\">Experience working on a data visualization or B2B marketing product</p></li><li><p style=\"min-height:1.5em\">Enjoy prototyping directly in code and shipping directly to production using git and GitHub</p></li><li><p style=\"min-height:1.5em\">Blur the lines between where design ends and product or engineering work begins</p></li><li><p style=\"min-height:1.5em\">You can just do things</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Note from our co-founder</strong></h3><p style=\"min-height:1.5em\">In the evolving landscape of product development, exceptional design is not merely a nice-to-have, it is foundational. As software engineering becomes increasingly accessible, it is taste, creativity, and thoughtful execution that differentiate outstanding products from the rest.</p><p style=\"min-height:1.5em\">I believe deeply that design sits at the core of our success. At Profound, my goal is to build a design team renowned for setting a new standard of excellence, crafting experiences so compelling they become benchmarks in our industry.</p><p style=\"min-height:1.5em\">If you are someone who believes in the transformative power of great design and wants to create work that genuinely shapes the future, join us. Let’s redefine what’s possible together.</p><p style=\"min-height:1.5em\"><em>Dylan Babbs, Co-founder &amp; CTO</em></p><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our NYC, SF or Buenos Aires office, designed for builders who thrive on speed, iteration, and meaningful impact. </p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $120,000 to $250,000 (NYC and SF). Comp may vary by location. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nDesign is foundational to our product and our company. As a Product Designer at Profound, you will work on our core data visualization and content workflow tools. This is an opportunity to have deep ownership over our product and ship fast and ship often, while continuing to craft the experience for our users.\n\n\n\n\nWHAT YOU’LL DO\n\n - Design core product experiences end to end, from early exploration through launch and iteration\n\n - Work closely with product managers and engineers to translate strategy and ambiguous problems into clear, thoughtful solutions\n\n - Explore multiple directions quickly through sketches, flows, prototypes, and high-fidelity designs\n\n - Sweat the details and fine tune layout shifts, typography, spacing, motion, and interactions\n\n - Balance building good product focused on user needs, technical constraints, and business goals while keeping a high bar for craft\n\n - Use user feedback, qualitative insights, and product intuition to refine and improve the product over time\n\n - Contribute to and help evolve Profound’s design language, systems, and product vision\n\n - Participate in Tuesday and Thursday design critiques to give and receive feedback on in-progress design work\n\n\n\n\nWHO YOU ARE\n\n - You have 3 or more years of experience designing digital products, ideally in a startup or fast-moving product company\n\n - You are a strong generalist with taste and are comfortable owning the full stack of design assets, from flows to pixels to final product\n\n - You care deeply about craft and believe great design is defined by clarity, simplicity, and execution\n\n - You bring an entrepreneurial and product-thinking mindset to design\n\n - You like to experiment with AI, new tools, and ways of working, whether through new Figma plugins or tools such as v0, Cursor, or other prototyping tools\n\n - You are good at collaborating with product managers, engineers, and data scientists to solve problems\n\n - You have a portfolio that shows thoughtful problem-solving and high-quality visual design\n\n - Experience working on a data visualization or B2B marketing product\n\n - Enjoy prototyping directly in code and shipping directly to production using git and GitHub\n\n - Blur the lines between where design ends and product or engineering work begins\n\n - You can just do things\n\n\n\n\nNOTE FROM OUR CO-FOUNDER\n\nIn the evolving landscape of product development, exceptional design is not merely a nice-to-have, it is foundational. As software engineering becomes increasingly accessible, it is taste, creativity, and thoughtful execution that differentiate outstanding products from the rest.\n\nI believe deeply that design sits at the core of our success. At Profound, my goal is to build a design team renowned for setting a new standard of excellence, crafting experiences so compelling they become benchmarks in our industry.\n\nIf you are someone who believes in the transformative power of great design and wants to create work that genuinely shapes the future, join us. Let’s redefine what’s possible together.\n\nDylan Babbs, Co-founder & CTO\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our NYC, SF or Buenos Aires office, designed for builders who thrive on speed, iteration, and meaningful impact. \n\nFor this role, the expected base salary range is $120,000 to $250,000 (NYC and SF). Comp may vary by location. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"a6a442ba-00b4-4c70-b7fd-6a27eca54d8e","title":"Member of Technical Staff, Analytics Engineer","department":"Data","team":"Data","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[],"publishedAt":"2026-07-24T14:43:55.089+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/a6a442ba-00b4-4c70-b7fd-6a27eca54d8e","applyUrl":"https://jobs.ashbyhq.com/profound/a6a442ba-00b4-4c70-b7fd-6a27eca54d8e/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">Profound is on a mission to help companies understand and control their AI presence. As an Analytics Engineer, you will build and own the product analytics foundation at Profound. You will define success metrics, map the user journey, and uncover insights that shape how we build and improve the product. Your work will help the entire company understand what drives engagement, where users drop off, and how we can make the platform more valuable to our customers.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build and maintain dashboards to track product usage, funnels, retention, activation, user journey paths, and feature adoption</p></li><li><p style=\"min-height:1.5em\">Define and maintain core product metrics and ensure they are modeled cleanly and reliably</p></li><li><p style=\"min-height:1.5em\">Analyze user journeys to identify friction, improve activation, and drive growth</p></li><li><p style=\"min-height:1.5em\">Respond to one-off customer analysis requests by delivering custom solutions and insights</p></li><li><p style=\"min-height:1.5em\">Conduct customer-level and segment analyses to support sales, marketing, and customer success</p></li><li><p style=\"min-height:1.5em\">Partner with engineers to instrument events, maintain data ingestion pipelines, and uphold high data quality</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Fluency in SQL and experience with Python</p></li><li><p style=\"min-height:1.5em\">Experience working on product analytics including funnels, retention, user journeys, and activation</p></li><li><p style=\"min-height:1.5em\">Strong data modeling skills and a clean approach to defining metrics</p></li><li><p style=\"min-height:1.5em\">Experience at a B2B SaaS or product-focused company</p></li><li><p style=\"min-height:1.5em\">3 or more years of experience in analytics, data, or product roles focused on user behavior and product usage</p></li><li><p style=\"min-height:1.5em\">Strong product sense and ability to turn data into clear insights for product and go-to-market teams</p></li><li><p style=\"min-height:1.5em\">Strong sense of ownership and accountability for data quality and reliability</p></li><li><p style=\"min-height:1.5em\">Motivated by ownership of the entire product analytics function at an early stage company</p></li><li><p style=\"min-height:1.5em\">Interested in shaping how usage is measured and how product decisions are made</p></li><li><p style=\"min-height:1.5em\">Excited by close collaboration with product, engineering, and go-to-market teams</p></li><li><p style=\"min-height:1.5em\">Comfortable operating in a fast-paced environment with trust and autonomy</p></li><li><p style=\"min-height:1.5em\">Drawn to competitive compensation and meaningful equity</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact. We are happy to support visa sponsorship for qualified international candidates.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $180,000 to $260,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-PRO</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nProfound is on a mission to help companies understand and control their AI presence. As an Analytics Engineer, you will build and own the product analytics foundation at Profound. You will define success metrics, map the user journey, and uncover insights that shape how we build and improve the product. Your work will help the entire company understand what drives engagement, where users drop off, and how we can make the platform more valuable to our customers.\n\n\n\n\nWHAT YOU’LL DO\n\n - Build and maintain dashboards to track product usage, funnels, retention, activation, user journey paths, and feature adoption\n\n - Define and maintain core product metrics and ensure they are modeled cleanly and reliably\n\n - Analyze user journeys to identify friction, improve activation, and drive growth\n\n - Respond to one-off customer analysis requests by delivering custom solutions and insights\n\n - Conduct customer-level and segment analyses to support sales, marketing, and customer success\n\n - Partner with engineers to instrument events, maintain data ingestion pipelines, and uphold high data quality\n\n\n\n\nWHO YOU ARE\n\n - Fluency in SQL and experience with Python\n\n - Experience working on product analytics including funnels, retention, user journeys, and activation\n\n - Strong data modeling skills and a clean approach to defining metrics\n\n - Experience at a B2B SaaS or product-focused company\n\n - 3 or more years of experience in analytics, data, or product roles focused on user behavior and product usage\n\n - Strong product sense and ability to turn data into clear insights for product and go-to-market teams\n\n - Strong sense of ownership and accountability for data quality and reliability\n\n - Motivated by ownership of the entire product analytics function at an early stage company\n\n - Interested in shaping how usage is measured and how product decisions are made\n\n - Excited by close collaboration with product, engineering, and go-to-market teams\n\n - Comfortable operating in a fast-paced environment with trust and autonomy\n\n - Drawn to competitive compensation and meaningful equity\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact. We are happy to support visa sponsorship for qualified international candidates.\n\nFor this role, the expected base salary range is $180,000 to $260,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n\n\n#LI-PRO\n\n \n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"10f951f8-a495-428c-847a-eede0ff61474","title":"GTM Recruiter","department":"General & Administrative","team":"Recruiting","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"San Francisco, California","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2025-07-29T15:13:00.316+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/10f951f8-a495-428c-847a-eede0ff61474","applyUrl":"https://jobs.ashbyhq.com/profound/10f951f8-a495-428c-847a-eede0ff61474/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As our GTM Recruiter, you will own full-cycle hiring across all non-technical roles, with a heavy focus on building a world-class sales team.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own and run full-cycle recruiting for GTM and G&amp;A roles, including sales, marketing, customer success, operations, and finance</p></li><li><p style=\"min-height:1.5em\">Build scalable sourcing engines across outbound, referrals, and talent communities to keep the top of funnel humming</p></li><li><p style=\"min-height:1.5em\">Partner with founders and hiring managers to define scorecards, interview loops, and tight SLAs</p></li><li><p style=\"min-height:1.5em\">Craft crisp outreach and a high-touch candidate experience that reflects our mission and pace</p></li><li><p style=\"min-height:1.5em\">Instrument the funnel through ATS hygiene, conversion dashboards, and channel ROI, and iterate quickly on what works</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience hiring exceptional sales and marketing talent at fast-growing startups, ideally based in NYC</p></li><li><p style=\"min-height:1.5em\">A full-cycle closer, from writing the job description to negotiating and signing the offer</p></li><li><p style=\"min-height:1.5em\">Creative sourcer with a real network and the persistence to build one where it does not exist</p></li><li><p style=\"min-height:1.5em\">Data- and process-minded, tracking time to fill, source yield, and knowing how to unblock bottlenecks</p></li><li><p style=\"min-height:1.5em\">High-agency, persuasive, and comfortable pushing for speed without sacrificing quality</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our NYC or SF office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $160,000 to $215,000 (NYC and SF). Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-PRO</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs our GTM Recruiter, you will own full-cycle hiring across all non-technical roles, with a heavy focus on building a world-class sales team.\n\n\n\n\nWHAT YOU’LL DO\n\n - Own and run full-cycle recruiting for GTM and G&A roles, including sales, marketing, customer success, operations, and finance\n\n - Build scalable sourcing engines across outbound, referrals, and talent communities to keep the top of funnel humming\n\n - Partner with founders and hiring managers to define scorecards, interview loops, and tight SLAs\n\n - Craft crisp outreach and a high-touch candidate experience that reflects our mission and pace\n\n - Instrument the funnel through ATS hygiene, conversion dashboards, and channel ROI, and iterate quickly on what works\n\n\n\n\nWHO YOU ARE\n\n - Experience hiring exceptional sales and marketing talent at fast-growing startups, ideally based in NYC\n\n - A full-cycle closer, from writing the job description to negotiating and signing the offer\n\n - Creative sourcer with a real network and the persistence to build one where it does not exist\n\n - Data- and process-minded, tracking time to fill, source yield, and knowing how to unblock bottlenecks\n\n - High-agency, persuasive, and comfortable pushing for speed without sacrificing quality\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our NYC or SF office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $160,000 to $215,000 (NYC and SF). Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n\n\n#LI-PRO\n\n \n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"52e2ff7b-1cff-42ba-9604-448eeb58d3d4","title":"Chief of Staff","department":"Operations","team":"Operations","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[],"publishedAt":"2025-08-19T17:43:27.071+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/52e2ff7b-1cff-42ba-9604-448eeb58d3d4","applyUrl":"https://jobs.ashbyhq.com/profound/52e2ff7b-1cff-42ba-9604-448eeb58d3d4/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As our Chief of Staff, you will act as a force multiplier for the leadership team, driving alignment, ensuring execution, and creating leverage across the business. This role is for someone who is hungry and has exceptionally high agency. You should thrive on ambiguity, take ownership, and know how to create value without waiting for direction. No task is too big or too small.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Partner with the CEO and leadership team to prioritize, execute, and track progress on the highest-impact strategic initiatives across the company</p></li><li><p style=\"min-height:1.5em\">Streamline decision-making, manage leadership cadences, and ensure follow-through on commitments to create leverage for leadership</p></li><li><p style=\"min-height:1.5em\">Work cross-functionally across Product, Engineering, Growth, and Customer Success to close gaps, accelerate progress, and unlock new opportunities</p></li><li><p style=\"min-height:1.5em\">Build trust and alignment across teams to enable collaboration without relying on formal reporting lines</p></li><li><p style=\"min-height:1.5em\">Step into ambiguous, high-priority efforts such as launching new processes, tackling operational bottlenecks, or testing new growth levers</p></li><li><p style=\"min-height:1.5em\">Provide strategic input, surface insights, and help shape the future direction of Profound</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Hungry and high-agency operator, ambitious, driven, and proactive, seeing gaps and filling them without waiting for permission</p></li><li><p style=\"min-height:1.5em\">Experienced owner with a background as a product manager, founder, or early operator, owning outcomes end to end</p></li><li><p style=\"min-height:1.5em\">Collaborative leader skilled at influencing and driving alignment across teams without formal authority</p></li><li><p style=\"min-height:1.5em\">Strategic and tactical, equally comfortable thinking big picture and diving into execution details, with no task too big or too small</p></li><li><p style=\"min-height:1.5em\">Resilient and resourceful, thriving in ambiguity, adapting quickly, and biasing toward action</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $150,000 to $200,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-DNI</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs our Chief of Staff, you will act as a force multiplier for the leadership team, driving alignment, ensuring execution, and creating leverage across the business. This role is for someone who is hungry and has exceptionally high agency. You should thrive on ambiguity, take ownership, and know how to create value without waiting for direction. No task is too big or too small.\n\n\n\n\nWHAT YOU’LL DO\n\n - Partner with the CEO and leadership team to prioritize, execute, and track progress on the highest-impact strategic initiatives across the company\n\n - Streamline decision-making, manage leadership cadences, and ensure follow-through on commitments to create leverage for leadership\n\n - Work cross-functionally across Product, Engineering, Growth, and Customer Success to close gaps, accelerate progress, and unlock new opportunities\n\n - Build trust and alignment across teams to enable collaboration without relying on formal reporting lines\n\n - Step into ambiguous, high-priority efforts such as launching new processes, tackling operational bottlenecks, or testing new growth levers\n\n - Provide strategic input, surface insights, and help shape the future direction of Profound\n\n\n\n\nWHO YOU ARE\n\n - Hungry and high-agency operator, ambitious, driven, and proactive, seeing gaps and filling them without waiting for permission\n\n - Experienced owner with a background as a product manager, founder, or early operator, owning outcomes end to end\n\n - Collaborative leader skilled at influencing and driving alignment across teams without formal authority\n\n - Strategic and tactical, equally comfortable thinking big picture and diving into execution details, with no task too big or too small\n\n - Resilient and resourceful, thriving in ambiguity, adapting quickly, and biasing toward action\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $150,000 to $200,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n\n\n#LI-DNI\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"0612dfdd-4cf4-4188-b12c-65c43ebc19ea","title":"Sales Manager, Mid-Market","department":"Sales","team":"Sales","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"San Francisco, California","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2025-08-29T13:06:05.435+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/0612dfdd-4cf4-4188-b12c-65c43ebc19ea","applyUrl":"https://jobs.ashbyhq.com/profound/0612dfdd-4cf4-4188-b12c-65c43ebc19ea/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As a Mid-Market Sales Manager, you will lead and scale our mid-market sales team, driving revenue growth with a consultative, customer-first approach. You will build the entire mid-market team from 0 to 1 by hiring and coaching all of our mid-market Account Executives, oversee the full sales cycle, and refine strategies to win high-impact deals in a fast-evolving AI landscape.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Hire, lead, and mentor a team of mid-market Account Executives, fostering a culture of performance and growth</p></li><li><p style=\"min-height:1.5em\">Own and guide the full sales cycle across the team, from targeted prospecting to negotiating and closing deals</p></li><li><p style=\"min-height:1.5em\">Develop and refine strategic outreach and pipeline management tactics tailored to mid-market customers</p></li><li><p style=\"min-height:1.5em\">Build and nurture relationships with prospects and customers, ensuring long-term engagement and expansion</p></li><li><p style=\"min-height:1.5em\">Collaborate with cross-functional teams, including Marketing, Product, and Success, to align strategies and deliver value</p></li><li><p style=\"min-height:1.5em\">Establish playbooks, performance metrics, and best practices to ensure consistent quota attainment and team success</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">A proven sales leader with SaaS experience, adept at managing teams that close complex, consultative deals</p></li><li><p style=\"min-height:1.5em\">Skilled at coaching Account Executives to balance high-velocity outreach with relationship-driven sales</p></li><li><p style=\"min-height:1.5em\">Resilient, goal-oriented, and experienced in driving predictable revenue while surpassing targets</p></li><li><p style=\"min-height:1.5em\">Strategic and flexible, with the ability to tailor approaches to the unique needs of mid-market customers</p></li><li><p style=\"min-height:1.5em\">Passionate about AI and its impact on how people search, discover, and build</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our NYC or SF office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $160,000 to $190,000 before commission. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs a Mid-Market Sales Manager, you will lead and scale our mid-market sales team, driving revenue growth with a consultative, customer-first approach. You will build the entire mid-market team from 0 to 1 by hiring and coaching all of our mid-market Account Executives, oversee the full sales cycle, and refine strategies to win high-impact deals in a fast-evolving AI landscape.\n\n\n\n\nWHAT YOU’LL DO\n\n - Hire, lead, and mentor a team of mid-market Account Executives, fostering a culture of performance and growth\n\n - Own and guide the full sales cycle across the team, from targeted prospecting to negotiating and closing deals\n\n - Develop and refine strategic outreach and pipeline management tactics tailored to mid-market customers\n\n - Build and nurture relationships with prospects and customers, ensuring long-term engagement and expansion\n\n - Collaborate with cross-functional teams, including Marketing, Product, and Success, to align strategies and deliver value\n\n - Establish playbooks, performance metrics, and best practices to ensure consistent quota attainment and team success\n\n\n\n\nWHO YOU ARE\n\n - A proven sales leader with SaaS experience, adept at managing teams that close complex, consultative deals\n\n - Skilled at coaching Account Executives to balance high-velocity outreach with relationship-driven sales\n\n - Resilient, goal-oriented, and experienced in driving predictable revenue while surpassing targets\n\n - Strategic and flexible, with the ability to tailor approaches to the unique needs of mid-market customers\n\n - Passionate about AI and its impact on how people search, discover, and build\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our NYC or SF office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $160,000 to $190,000 before commission. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"08484c30-121a-4d1f-961b-09518f14337a","title":"Member of Technical Staff, Machine Learning","department":"Data","team":"Data","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[],"publishedAt":"2025-09-04T19:38:47.239+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/08484c30-121a-4d1f-961b-09518f14337a","applyUrl":"https://jobs.ashbyhq.com/profound/08484c30-121a-4d1f-961b-09518f14337a/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As an AI and ML Engineer, you will design, build, and ship large scale NLP and LLM systems that power classification, ranking, clustering, topic discovery, and content generation. You will own workflows from data to deployment, partner across product and engineering, and turn real user conversations into production features and publish-ready content that drives visibility, engagement, and conversion.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build and deploy NLP models at scale for classification, ranking, clustering, topic extraction, and summarization</p></li><li><p style=\"min-height:1.5em\">Design LLM workflows for context and content generation end to end, including topic discovery, brief creation, outlines and drafts, revision loops, and publish-ready assets</p></li><li><p style=\"min-height:1.5em\">Develop prompt and template libraries aligned to brand voice and channel, including blogs, landing pages, help docs, and ads, with retrieval for evidence-grounded generation and citations</p></li><li><p style=\"min-height:1.5em\">Create evaluation frameworks for generated content, including factuality, coverage, tone, safety, and originality, with rubric-based LLM evaluations, human-in-the-loop review, and red teaming</p></li><li><p style=\"min-height:1.5em\">Instrument content performance across AEO and SEO visibility, engagement, and conversion, and run experiments to improve quality, cost, and latency</p></li><li><p style=\"min-height:1.5em\">Transform large text datasets into production features and signals that drive product insights</p></li><li><p style=\"min-height:1.5em\">Partner with engineering to instrument events, maintain data pipelines, and uphold high data quality and observability</p></li><li><p style=\"min-height:1.5em\">Collaborate with product, data, and go-to-market teams on success metrics and experiments that move customer-facing KPIs</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Proven experience shipping machine learning systems in production at scale, especially with large text data</p></li><li><p style=\"min-height:1.5em\">Hands-on experience building LLM content systems including prompting, templating, retrieval or RAG, guardrails, and evaluations</p></li><li><p style=\"min-height:1.5em\">Fluency in SQL and strong Python skills with modern machine learning tooling</p></li><li><p style=\"min-height:1.5em\">Strong grasp of machine learning and generation quality metrics, with the ability to design offline and online evaluations and monitoring</p></li><li><p style=\"min-height:1.5em\">Ability to innovate when off-the-shelf solutions do not fit the problem</p></li><li><p style=\"min-height:1.5em\">Experience working in cross-functional, high-performance teams</p></li><li><p style=\"min-height:1.5em\">Clear communication with both technical and non-technical partners</p></li><li><p style=\"min-height:1.5em\">Ownership mindset and comfort operating in a fast-paced environment</p></li><li><p style=\"min-height:1.5em\">Excited by ownership of the entire product analytics function at an early stage company</p></li><li><p style=\"min-height:1.5em\">Motivated by shaping how usage is measured and how product decisions are made</p></li><li><p style=\"min-height:1.5em\">Interested in close collaboration with product, engineering, and go-to-market teams</p></li><li><p style=\"min-height:1.5em\">Comfortable in a fast-paced environment with trust, autonomy, and responsibility</p></li><li><p style=\"min-height:1.5em\">Drawn to competitive compensation and meaningful equity</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our NYC or SF office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $180,000 to $260,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-DNI</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs an AI and ML Engineer, you will design, build, and ship large scale NLP and LLM systems that power classification, ranking, clustering, topic discovery, and content generation. You will own workflows from data to deployment, partner across product and engineering, and turn real user conversations into production features and publish-ready content that drives visibility, engagement, and conversion.\n\n\n\n\nWHAT YOU’LL DO\n\n - Build and deploy NLP models at scale for classification, ranking, clustering, topic extraction, and summarization\n\n - Design LLM workflows for context and content generation end to end, including topic discovery, brief creation, outlines and drafts, revision loops, and publish-ready assets\n\n - Develop prompt and template libraries aligned to brand voice and channel, including blogs, landing pages, help docs, and ads, with retrieval for evidence-grounded generation and citations\n\n - Create evaluation frameworks for generated content, including factuality, coverage, tone, safety, and originality, with rubric-based LLM evaluations, human-in-the-loop review, and red teaming\n\n - Instrument content performance across AEO and SEO visibility, engagement, and conversion, and run experiments to improve quality, cost, and latency\n\n - Transform large text datasets into production features and signals that drive product insights\n\n - Partner with engineering to instrument events, maintain data pipelines, and uphold high data quality and observability\n\n - Collaborate with product, data, and go-to-market teams on success metrics and experiments that move customer-facing KPIs\n\n\n\n\nWHO YOU ARE\n\n - Proven experience shipping machine learning systems in production at scale, especially with large text data\n\n - Hands-on experience building LLM content systems including prompting, templating, retrieval or RAG, guardrails, and evaluations\n\n - Fluency in SQL and strong Python skills with modern machine learning tooling\n\n - Strong grasp of machine learning and generation quality metrics, with the ability to design offline and online evaluations and monitoring\n\n - Ability to innovate when off-the-shelf solutions do not fit the problem\n\n - Experience working in cross-functional, high-performance teams\n\n - Clear communication with both technical and non-technical partners\n\n - Ownership mindset and comfort operating in a fast-paced environment\n\n - Excited by ownership of the entire product analytics function at an early stage company\n\n - Motivated by shaping how usage is measured and how product decisions are made\n\n - Interested in close collaboration with product, engineering, and go-to-market teams\n\n - Comfortable in a fast-paced environment with trust, autonomy, and responsibility\n\n - Drawn to competitive compensation and meaningful equity\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our NYC or SF office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $180,000 to $260,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n\n\n#LI-DNI\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"4c29c22e-c6fa-4bde-97ed-79edd5a96cea","title":"Member of Technical Staff, Rust Agent Runtime","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[],"publishedAt":"2026-04-30T23:05:01.231+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/4c29c22e-c6fa-4bde-97ed-79edd5a96cea","applyUrl":"https://jobs.ashbyhq.com/profound/4c29c22e-c6fa-4bde-97ed-79edd5a96cea/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">Profound is building the foundational agentic layer for modern companies. Our Agent Runtime is the execution backbone that turns complex AI work into reliable, composable workflows. You will shape the core primitives, execution, scheduling, state, and streaming, that power intelligent systems at scale.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build core workflow engine primitives used to orchestrate agents, tools, and dataflows</p></li><li><p style=\"min-height:1.5em\">Own the real-time control plane, including streaming events, reliable job orchestration, idempotency, and replay</p></li><li><p style=\"min-height:1.5em\">Ship high-leverage systems that turn prototypes into production-grade, scalable workflows</p></li><li><p style=\"min-height:1.5em\">Design and ship Rust-first backend services and clean APIs for creating, executing, and supervising graph or DAG workflows</p></li><li><p style=\"min-height:1.5em\">Build reliable job orchestration with multiple response modes, including blocking, streaming, and fire-and-forget, with durable state</p></li><li><p style=\"min-height:1.5em\">Strengthen tenant isolation, security, and access patterns across the platform</p></li><li><p style=\"min-height:1.5em\">Improve runtime behavior including scheduling, backpressure, timeouts, retries, and idempotency</p></li><li><p style=\"min-height:1.5em\">Evolve schemas and repositories and own migrations, indexing, and query performance</p></li><li><p style=\"min-height:1.5em\">Instrument with meaningful telemetry and raise the bar on testing and operational excellence</p></li><li><p style=\"min-height:1.5em\">Partner closely with product, frontend, and data teams to deliver high-impact features</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Strong portfolio or GitHub showing backend or systems design depth</p></li><li><p style=\"min-height:1.5em\">Proficient in Rust and comfortable owning services end-to-end in production</p></li><li><p style=\"min-height:1.5em\">Solid with SQL and relational data modeling, with hands-on experience using PostgreSQL</p></li><li><p style=\"min-height:1.5em\">Experience with distributed systems patterns including messaging or streaming, retries, idempotency, and backpressure</p></li><li><p style=\"min-height:1.5em\">Familiar with caching and state systems such as Redis and real-time delivery using SSE or WebSockets</p></li><li><p style=\"min-height:1.5em\">Strong grasp of API authentication and authorization, multi-tenancy, and security best practices</p></li><li><p style=\"min-height:1.5em\">Pragmatic, collaborative, and product-minded, thriving in a fast, in-person environment</p></li><li><p style=\"min-height:1.5em\">Experience building or operating workflow engines, schedulers, or agent runtimes</p></li><li><p style=\"min-height:1.5em\">Experience with Postgres RLS and data governance at scale</p></li><li><p style=\"min-height:1.5em\">Practical exposure to containerization, CI or CD, and cloud environments</p></li><li><p style=\"min-height:1.5em\">Background integrating external AI or model providers and securing provider configurations</p></li><li><p style=\"min-height:1.5em\">Experience working with Rust 2024, PostgreSQL, Redis, Kafka or NATS, containers, modern CI or CD, and real-time streaming to clients</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our NYC office, designed for builders who thrive on speed, iteration, and meaningful impact. We are happy to support visa sponsorship for qualified international candidates.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $175,000 to $260,000. Comp may vary by location. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nProfound is building the foundational agentic layer for modern companies. Our Agent Runtime is the execution backbone that turns complex AI work into reliable, composable workflows. You will shape the core primitives, execution, scheduling, state, and streaming, that power intelligent systems at scale.\n\n\n\n\nWHAT YOU’LL DO\n\n - Build core workflow engine primitives used to orchestrate agents, tools, and dataflows\n\n - Own the real-time control plane, including streaming events, reliable job orchestration, idempotency, and replay\n\n - Ship high-leverage systems that turn prototypes into production-grade, scalable workflows\n\n - Design and ship Rust-first backend services and clean APIs for creating, executing, and supervising graph or DAG workflows\n\n - Build reliable job orchestration with multiple response modes, including blocking, streaming, and fire-and-forget, with durable state\n\n - Strengthen tenant isolation, security, and access patterns across the platform\n\n - Improve runtime behavior including scheduling, backpressure, timeouts, retries, and idempotency\n\n - Evolve schemas and repositories and own migrations, indexing, and query performance\n\n - Instrument with meaningful telemetry and raise the bar on testing and operational excellence\n\n - Partner closely with product, frontend, and data teams to deliver high-impact features\n\n\n\n\nWHO YOU ARE\n\n - Strong portfolio or GitHub showing backend or systems design depth\n\n - Proficient in Rust and comfortable owning services end-to-end in production\n\n - Solid with SQL and relational data modeling, with hands-on experience using PostgreSQL\n\n - Experience with distributed systems patterns including messaging or streaming, retries, idempotency, and backpressure\n\n - Familiar with caching and state systems such as Redis and real-time delivery using SSE or WebSockets\n\n - Strong grasp of API authentication and authorization, multi-tenancy, and security best practices\n\n - Pragmatic, collaborative, and product-minded, thriving in a fast, in-person environment\n\n - Experience building or operating workflow engines, schedulers, or agent runtimes\n\n - Experience with Postgres RLS and data governance at scale\n\n - Practical exposure to containerization, CI or CD, and cloud environments\n\n - Background integrating external AI or model providers and securing provider configurations\n\n - Experience working with Rust 2024, PostgreSQL, Redis, Kafka or NATS, containers, modern CI or CD, and real-time streaming to clients\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our NYC office, designed for builders who thrive on speed, iteration, and meaningful impact. We are happy to support visa sponsorship for qualified international candidates.\n\nFor this role, the expected base salary range is $175,000 to $260,000. Comp may vary by location. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"0cdce451-6430-429f-8745-7450a045fab5","title":"Account Executive, Agency ","department":"Sales","team":"Sales","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"San Francisco, California","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Singapore","address":{"postalAddress":{"addressCountry":"Singapore","addressLocality":"Singapore"}}},{"location":"London, England","address":{"postalAddress":{"postalCode":"N1C 4EW","addressRegion":"Greater London","streetAddress":"5 Beaconsfield Street","addressCountry":"UK","addressLocality":"London "}}}],"publishedAt":"2025-10-14T16:11:17.343+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/0cdce451-6430-429f-8745-7450a045fab5","applyUrl":"https://jobs.ashbyhq.com/profound/0cdce451-6430-429f-8745-7450a045fab5/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As an Account Executive focused on agencies, you will own the sales cycle with creative, media, and digital agencies that help the world’s biggest brands shape their use of AI. You will play a key role in expanding Profound’s agency partnerships, helping agencies manage, measure, and govern how AI shows up across their client work, operations, and campaigns.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own the full agency sales cycle, from targeted prospecting through negotiation and close, across creative, media, and brand network agencies</p></li><li><p style=\"min-height:1.5em\">Develop and execute strategic outreach and relationship-building with agency leaders, innovation teams, and holding company partners</p></li><li><p style=\"min-height:1.5em\">Build and nurture long-term partnerships that position Profound as an essential part of agencies’ AI and brand safety strategies</p></li><li><p style=\"min-height:1.5em\">Collaborate cross-functionally with Marketing, Partnerships, and Product to refine positioning, identify key use cases, and scale adoption across networks</p></li><li><p style=\"min-height:1.5em\">Help build our agency sales team, shaping our go-to-market motion, playbooks, and partnership approach as we expand</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">A proven SaaS closer with experience selling into agencies, holding companies, or adjacent partner ecosystems such as creative, marketing, or technology</p></li><li><p style=\"min-height:1.5em\">Deeply familiar with the agency landscape and how agencies buy, partner, and drive value for brand clients</p></li><li><p style=\"min-height:1.5em\">Skilled in consultative sales and able to connect emerging technology to real business impact across creative, media, and client success functions</p></li><li><p style=\"min-height:1.5em\">Entrepreneurial and relationship-driven, energized by expanding a growing go-to-market motion and building trusted partnerships in a dynamic space</p></li><li><p style=\"min-height:1.5em\">Strategic, resilient, and motivated by the opportunity to represent a category-defining product at the intersection of AI, brand safety, and innovation</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our  NYC, SF, London, or Singapore office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $110,000 to $150,000 before commission (NYC and SF). Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Note:</strong> All official communication from Profound will come from a <strong>@</strong><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://tryprofound.com\"><strong>tryprofound.com</strong></a> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs an Account Executive focused on agencies, you will own the sales cycle with creative, media, and digital agencies that help the world’s biggest brands shape their use of AI. You will play a key role in expanding Profound’s agency partnerships, helping agencies manage, measure, and govern how AI shows up across their client work, operations, and campaigns.\n\n\n\n\nWHAT YOU’LL DO\n\n - Own the full agency sales cycle, from targeted prospecting through negotiation and close, across creative, media, and brand network agencies\n\n - Develop and execute strategic outreach and relationship-building with agency leaders, innovation teams, and holding company partners\n\n - Build and nurture long-term partnerships that position Profound as an essential part of agencies’ AI and brand safety strategies\n\n - Collaborate cross-functionally with Marketing, Partnerships, and Product to refine positioning, identify key use cases, and scale adoption across networks\n\n - Help build our agency sales team, shaping our go-to-market motion, playbooks, and partnership approach as we expand\n\n\n\n\nWHO YOU ARE\n\n - A proven SaaS closer with experience selling into agencies, holding companies, or adjacent partner ecosystems such as creative, marketing, or technology\n\n - Deeply familiar with the agency landscape and how agencies buy, partner, and drive value for brand clients\n\n - Skilled in consultative sales and able to connect emerging technology to real business impact across creative, media, and client success functions\n\n - Entrepreneurial and relationship-driven, energized by expanding a growing go-to-market motion and building trusted partnerships in a dynamic space\n\n - Strategic, resilient, and motivated by the opportunity to represent a category-defining product at the intersection of AI, brand safety, and innovation\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our  NYC, SF, London, or Singapore office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $110,000 to $150,000 before commission (NYC and SF). Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n\n\nNote: All official communication from Profound will come from a @tryprofound.com http://tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"75bbb9cb-cb15-493c-944c-eb536fbe7f81","title":"People Ops Manager","department":"General & Administrative","team":"HR","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"San Francisco, California","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2025-10-22T20:21:40.182+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/75bbb9cb-cb15-493c-944c-eb536fbe7f81","applyUrl":"https://jobs.ashbyhq.com/profound/75bbb9cb-cb15-493c-944c-eb536fbe7f81/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As we scale rapidly, we are hiring a People Operations Manager to own people operations and the employee experience, from onboarding and manager enablement to performance conversations, benefits, and compliance.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">This is a hands-on, builder role for someone who wants to be close to the business, help leaders and employees day to day, and build lightweight people processes that actually work at a fast-growing startup.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>What you’ll do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Maintain Rippling as the source of truth for people data, ensuring accuracy across the employee lifecycle - from open requisitions and hire records to role changes, compensation updates, and offboarding</p></li><li><p style=\"min-height:1.5em\">Own global employee onboarding end to end, including the bespoke needs of cross-functional partners across time zones, with a commitment to timeliness, data accuracy, and a great first experience</p></li><li><p style=\"min-height:1.5em\">Respond to inquiries from employees and cross-functional partners: payroll, finance, legal, IT, and recruiting with accuracy, care, and a bias toward resolution</p></li><li><p style=\"min-height:1.5em\">Partner across Operations, Finance, Legal, and external vendors to build an interconnected people operations system that scales with the company</p></li><li><p style=\"min-height:1.5em\">Manage payroll, benefits administration, open enrollment, and compliance across our global employee base, leveraging Rippling to optimize and automate wherever possible</p></li><li><p style=\"min-height:1.5em\">Support employment verifications, employment documentation, and immigration and compliance matters in partnership with legal</p></li><li><p style=\"min-height:1.5em\">Continuously measure and improve the employee experience - tracking operational metrics and using them to identify gaps and drive iteration</p></li><li><p style=\"min-height:1.5em\">Act as a thought leader in leveraging AI and automation to eliminate repetitive administrative work, raise accuracy, and deliver a best-in-class employee experience</p></li><li><p style=\"min-height:1.5em\">Bring people operations work currently handled by external partners in-house, building lightweight, scalable processes that work for a fast-growing global team</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Who you are</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years in people operations or HR at a high-growth startup, with direct experience scaling through rapid headcount growth</p></li><li><p style=\"min-height:1.5em\">Deep proficiency with Rippling - across HRIS, payroll, benefits, devices, and system access and comfort with advanced data analysis to surface operational insights</p></li><li><p style=\"min-height:1.5em\">The ability to deconstruct people processes to their core components, identify root causes for gaps, and rebuild them with less overhead</p></li><li><p style=\"min-height:1.5em\">Experience supporting a globally distributed workforce and navigating the compliance and operational complexity that comes with it</p></li><li><p style=\"min-height:1.5em\">Fantastic communication and interpersonal skills. You can explain a benefits renewal or a payroll change to anyone and make it feel simple</p></li><li><p style=\"min-height:1.5em\">A genuine passion for building systems that scale and employee moments that feel effortless, especially through AI-powered solutions</p></li><li><p style=\"min-height:1.5em\">Unwavering attention to detail and a high bar for accuracy - you treat data integrity as a craft</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our NYC or SF office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $130,000 to $190,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs we scale rapidly, we are hiring a People Operations Manager to own people operations and the employee experience, from onboarding and manager enablement to performance conversations, benefits, and compliance.\n\n\n\nThis is a hands-on, builder role for someone who wants to be close to the business, help leaders and employees day to day, and build lightweight people processes that actually work at a fast-growing startup.\n\n\n\nWhat you’ll do\n\n - Maintain Rippling as the source of truth for people data, ensuring accuracy across the employee lifecycle - from open requisitions and hire records to role changes, compensation updates, and offboarding\n\n - Own global employee onboarding end to end, including the bespoke needs of cross-functional partners across time zones, with a commitment to timeliness, data accuracy, and a great first experience\n\n - Respond to inquiries from employees and cross-functional partners: payroll, finance, legal, IT, and recruiting with accuracy, care, and a bias toward resolution\n\n - Partner across Operations, Finance, Legal, and external vendors to build an interconnected people operations system that scales with the company\n\n - Manage payroll, benefits administration, open enrollment, and compliance across our global employee base, leveraging Rippling to optimize and automate wherever possible\n\n - Support employment verifications, employment documentation, and immigration and compliance matters in partnership with legal\n\n - Continuously measure and improve the employee experience - tracking operational metrics and using them to identify gaps and drive iteration\n\n - Act as a thought leader in leveraging AI and automation to eliminate repetitive administrative work, raise accuracy, and deliver a best-in-class employee experience\n\n - Bring people operations work currently handled by external partners in-house, building lightweight, scalable processes that work for a fast-growing global team\n\n\n\nWho you are\n\n - 5+ years in people operations or HR at a high-growth startup, with direct experience scaling through rapid headcount growth\n\n - Deep proficiency with Rippling - across HRIS, payroll, benefits, devices, and system access and comfort with advanced data analysis to surface operational insights\n\n - The ability to deconstruct people processes to their core components, identify root causes for gaps, and rebuild them with less overhead\n\n - Experience supporting a globally distributed workforce and navigating the compliance and operational complexity that comes with it\n\n - Fantastic communication and interpersonal skills. You can explain a benefits renewal or a payroll change to anyone and make it feel simple\n\n - A genuine passion for building systems that scale and employee moments that feel effortless, especially through AI-powered solutions\n\n - Unwavering attention to detail and a high bar for accuracy - you treat data integrity as a craft\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our NYC or SF office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $130,000 to $190,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"8dc1abbf-3090-41ad-9670-5fe5dbd0cc51","title":"Technical Operations Engineer","department":"Technical Operations","team":"Technical Operations","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"San Francisco, California","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Buenos Aires, Argentina","address":{"postalAddress":{"postalCode":"C1414CLB","addressRegion":"Palermo","streetAddress":"Castillo 1366","addressCountry":"Argentina","addressLocality":"Buenos Aires"}}}],"publishedAt":"2025-10-23T14:37:56.064+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/8dc1abbf-3090-41ad-9670-5fe5dbd0cc51","applyUrl":"https://jobs.ashbyhq.com/profound/8dc1abbf-3090-41ad-9670-5fe5dbd0cc51/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">We are hiring a Technical Operations Engineer to own the reliability, security, and scalability of our identity, endpoint, and IT infrastructure systems. You will work directly with our Engineering and Operations team to transform reactive IT support into proactive, automated systems that scale with our rapid growth.</p><p style=\"min-height:1.5em\">This role is ideal for someone who sees IT operations as a strategic enabler of engineering velocity rather than just a support function. You will be based in our Union Square office, collaborating closely with colleagues in person and remotely across San Francisco, London, and Buenos Aires.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Triage and resolve technical issues with a focus on automation and continuous improvement</p></li><li><p style=\"min-height:1.5em\">Manage and troubleshoot macOS devices and development environments at scale</p></li><li><p style=\"min-height:1.5em\">Trace root causes across complex, multi-system failures, including Google Workspace, MDM, and AWS</p></li><li><p style=\"min-height:1.5em\">Build runbooks, troubleshooting guides, and documentation that elevate team capabilities</p></li><li><p style=\"min-height:1.5em\">Identify patterns in recurring issues and implement systematic fixes</p></li><li><p style=\"min-height:1.5em\">Analyze downstream impacts before making changes and understand the blast radius of identity and access management decisions</p></li><li><p style=\"min-height:1.5em\">Lead projects that address operational pain points such as device provisioning, access control, and compliance automation</p></li><li><p style=\"min-height:1.5em\">Design self-service solutions that empower engineers to move faster</p></li><li><p style=\"min-height:1.5em\">Translate technical issues for stakeholders across Engineering, People Ops, and Finance</p></li><li><p style=\"min-height:1.5em\">Partner with security to implement and maintain compliance controls</p></li><li><p style=\"min-height:1.5em\">Support rapid hiring by streamlining onboarding and provisioning processes</p></li><li><p style=\"min-height:1.5em\">Mentor future IT team members on troubleshooting methodology and systems thinking</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">2 or more years of experience in IT operations or technical support, ideally supporting engineering teams in high-growth SaaS or AI companies</p></li><li><p style=\"min-height:1.5em\">Systems thinker who naturally traces dependencies and asks why something broke, not just how to fix it</p></li><li><p style=\"min-height:1.5em\">Strong incident management skills including triage, root-cause analysis, and pattern recognition</p></li><li><p style=\"min-height:1.5em\">Experience with identity management, single sign-on, and access control with Okta</p></li><li><p style=\"min-height:1.5em\">Clear communicator who can explain complex technical issues to both engineers and non-technical stakeholders</p></li><li><p style=\"min-height:1.5em\">Self-directed with strong judgment on when to escalate versus resolve independently</p></li><li><p style=\"min-height:1.5em\">Expert troubleshooting across the Apple ecosystem, including MDM tools such as Mosyle</p></li><li><p style=\"min-height:1.5em\">Advanced Google Workspace administration, including SAML or OIDC, lifecycle automation, and SCIM</p></li><li><p style=\"min-height:1.5em\">Multi-cloud support experience with AWS as primary and familiarity with GCP or Azure</p></li><li><p style=\"min-height:1.5em\">Network troubleshooting experience including DNS, VPNs, and routing</p></li><li><p style=\"min-height:1.5em\">Scripting and automation skills using Python, TypeScript, or Bash for repetitive tasks and integrations</p></li><li><p style=\"min-height:1.5em\">Experience with infrastructure as code and configuration management</p></li><li><p style=\"min-height:1.5em\">Strong technical judgment and good taste across both software and hardware</p></li><li><p style=\"min-height:1.5em\">Motivated by building the operational foundation for a company defining a new category</p></li><li><p style=\"min-height:1.5em\">Comfortable with autonomy as an early technical operations hire and excited to shape how systems scale</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our NYC, San Francisco, BA office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For our NYC or San Francisco office, the expected base salary range is $130,000 to $170,000. Comp can vary by location. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nWe are hiring a Technical Operations Engineer to own the reliability, security, and scalability of our identity, endpoint, and IT infrastructure systems. You will work directly with our Engineering and Operations team to transform reactive IT support into proactive, automated systems that scale with our rapid growth.\n\nThis role is ideal for someone who sees IT operations as a strategic enabler of engineering velocity rather than just a support function. You will be based in our Union Square office, collaborating closely with colleagues in person and remotely across San Francisco, London, and Buenos Aires.\n\n\n\n\nWHAT YOU’LL DO\n\n - Triage and resolve technical issues with a focus on automation and continuous improvement\n\n - Manage and troubleshoot macOS devices and development environments at scale\n\n - Trace root causes across complex, multi-system failures, including Google Workspace, MDM, and AWS\n\n - Build runbooks, troubleshooting guides, and documentation that elevate team capabilities\n\n - Identify patterns in recurring issues and implement systematic fixes\n\n - Analyze downstream impacts before making changes and understand the blast radius of identity and access management decisions\n\n - Lead projects that address operational pain points such as device provisioning, access control, and compliance automation\n\n - Design self-service solutions that empower engineers to move faster\n\n - Translate technical issues for stakeholders across Engineering, People Ops, and Finance\n\n - Partner with security to implement and maintain compliance controls\n\n - Support rapid hiring by streamlining onboarding and provisioning processes\n\n - Mentor future IT team members on troubleshooting methodology and systems thinking\n\n\n\n\nWHO YOU ARE\n\n - 2 or more years of experience in IT operations or technical support, ideally supporting engineering teams in high-growth SaaS or AI companies\n\n - Systems thinker who naturally traces dependencies and asks why something broke, not just how to fix it\n\n - Strong incident management skills including triage, root-cause analysis, and pattern recognition\n\n - Experience with identity management, single sign-on, and access control with Okta\n\n - Clear communicator who can explain complex technical issues to both engineers and non-technical stakeholders\n\n - Self-directed with strong judgment on when to escalate versus resolve independently\n\n - Expert troubleshooting across the Apple ecosystem, including MDM tools such as Mosyle\n\n - Advanced Google Workspace administration, including SAML or OIDC, lifecycle automation, and SCIM\n\n - Multi-cloud support experience with AWS as primary and familiarity with GCP or Azure\n\n - Network troubleshooting experience including DNS, VPNs, and routing\n\n - Scripting and automation skills using Python, TypeScript, or Bash for repetitive tasks and integrations\n\n - Experience with infrastructure as code and configuration management\n\n - Strong technical judgment and good taste across both software and hardware\n\n - Motivated by building the operational foundation for a company defining a new category\n\n - Comfortable with autonomy as an early technical operations hire and excited to shape how systems scale\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our NYC, San Francisco, BA office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor our NYC or San Francisco office, the expected base salary range is $130,000 to $170,000. Comp can vary by location. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"dfb53d1d-0894-41cf-aa10-8f434826700e","title":"Account Manager","department":"Sales","team":"Sales","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"San Francisco, California","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Boston, Massachusetts","address":{"postalAddress":{"addressRegion":"Massachusetts","addressCountry":"United States","addressLocality":"Boston"}}},{"location":"Singapore","address":{"postalAddress":{"addressCountry":"Singapore","addressLocality":"Singapore"}}},{"location":"London, England","address":{"postalAddress":{"postalCode":"N1C 4EW","addressRegion":"Greater London","streetAddress":"5 Beaconsfield Street","addressCountry":"UK","addressLocality":"London "}}}],"publishedAt":"2025-10-24T18:32:52.146+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/dfb53d1d-0894-41cf-aa10-8f434826700e","applyUrl":"https://jobs.ashbyhq.com/profound/dfb53d1d-0894-41cf-aa10-8f434826700e/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As an Account Manager, you'll be at the center of this transformation and drive growth across your customers. You'll partner directly with customer executives and key stakeholders to understand their business goals, address pain points, and ensure Profound is delivering clear, measurable ROI. Working closely with our Engagement Management team, you'll connect platform usage and engagement to real business outcomes, and expand relationships to uncover new opportunities.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own a portfolio of 40 to 50 accounts and be directly responsible for renewal and expansion revenue</p></li><li><p style=\"min-height:1.5em\">Co-manage the customer lifecycle with the Engagement Management team from onboarding through renewal, identifying opportunities to deepen adoption and value</p></li><li><p style=\"min-height:1.5em\">Develop a deep understanding of each customer’s goals, workflows, and organization to position Profound as a must-have partner</p></li><li><p style=\"min-height:1.5em\">Build organizational maps of customer deployments to expand relationships and impact</p></li><li><p style=\"min-height:1.5em\">Build and manage a pipeline of renewals, cross-sells, and upsells against monthly and quarterly revenue targets</p></li><li><p style=\"min-height:1.5em\">Lead commercial conversations including executive business reviews and negotiations for multi-product renewals and upsells</p></li><li><p style=\"min-height:1.5em\">Forecast with precision using CRM data and pipeline management best practices to ensure transparency and accountability</p></li><li><p style=\"min-height:1.5em\">Collaborate cross-functionally with Product, Engineering, and Engagement Managers to deliver a seamless customer experience and surface insights that drive adoption</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3 or more years of SaaS experience in account management, renewals, or expansion sales</p></li><li><p style=\"min-height:1.5em\">Track record of exceeding commercial targets through renewals and upsells, with quota-carrying experience preferred</p></li><li><p style=\"min-height:1.5em\">Strong consultative selling skills and comfort leading discovery, demos, and business reviews with senior stakeholders</p></li><li><p style=\"min-height:1.5em\">Excellent negotiation and closing skills with the ability to manage complex deals and procurement processes</p></li><li><p style=\"min-height:1.5em\">High emotional intelligence and communication skills, able to build trust quickly and manage multiple stakeholder relationships</p></li><li><p style=\"min-height:1.5em\">Highly organized and data-driven with strong pipeline discipline and attention to detail</p></li><li><p style=\"min-height:1.5em\">Entrepreneurial mindset, resourceful, proactive, and comfortable owning outcomes in a fast-paced, high-growth environment</p></li><li><p style=\"min-height:1.5em\">High integrity and long-term orientation, motivated by customer success and sustainable revenue growth</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our NYC, SF, London, Boston, or Singapore office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $90,000 to $140,000 before variable compensation. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-DNI</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs an Account Manager, you'll be at the center of this transformation and drive growth across your customers. You'll partner directly with customer executives and key stakeholders to understand their business goals, address pain points, and ensure Profound is delivering clear, measurable ROI. Working closely with our Engagement Management team, you'll connect platform usage and engagement to real business outcomes, and expand relationships to uncover new opportunities.\n\n\n\n\nWHAT YOU’LL DO\n\n - Own a portfolio of 40 to 50 accounts and be directly responsible for renewal and expansion revenue\n\n - Co-manage the customer lifecycle with the Engagement Management team from onboarding through renewal, identifying opportunities to deepen adoption and value\n\n - Develop a deep understanding of each customer’s goals, workflows, and organization to position Profound as a must-have partner\n\n - Build organizational maps of customer deployments to expand relationships and impact\n\n - Build and manage a pipeline of renewals, cross-sells, and upsells against monthly and quarterly revenue targets\n\n - Lead commercial conversations including executive business reviews and negotiations for multi-product renewals and upsells\n\n - Forecast with precision using CRM data and pipeline management best practices to ensure transparency and accountability\n\n - Collaborate cross-functionally with Product, Engineering, and Engagement Managers to deliver a seamless customer experience and surface insights that drive adoption\n\n\n\n\nWHO YOU ARE\n\n - 3 or more years of SaaS experience in account management, renewals, or expansion sales\n\n - Track record of exceeding commercial targets through renewals and upsells, with quota-carrying experience preferred\n\n - Strong consultative selling skills and comfort leading discovery, demos, and business reviews with senior stakeholders\n\n - Excellent negotiation and closing skills with the ability to manage complex deals and procurement processes\n\n - High emotional intelligence and communication skills, able to build trust quickly and manage multiple stakeholder relationships\n\n - Highly organized and data-driven with strong pipeline discipline and attention to detail\n\n - Entrepreneurial mindset, resourceful, proactive, and comfortable owning outcomes in a fast-paced, high-growth environment\n\n - High integrity and long-term orientation, motivated by customer success and sustainable revenue growth\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our NYC, SF, London, Boston, or Singapore office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $90,000 to $140,000 before variable compensation. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n\n\n#LI-DNI\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"b076c997-0ba3-4d3c-9dc9-ad0b3ed49b05","title":"Member of Technical Staff, Forward Deployed","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"San Francisco, California","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2025-10-28T20:25:17.718+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/b076c997-0ba3-4d3c-9dc9-ad0b3ed49b05","applyUrl":"https://jobs.ashbyhq.com/profound/b076c997-0ba3-4d3c-9dc9-ad0b3ed49b05/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As a Forward Deployed Engineer at Profound, you will be the technical bridge between our engineering team and our Fortune 500 clients. You will combine deep engineering expertise with exceptional communication skills to ensure our most strategic customers successfully integrate and maximize value from our platform.</p><p style=\"min-height:1.5em\">You will write production code, architect custom integrations, and solve complex technical challenges while sitting in client meetings, presenting to CTOs, and translating between engineering and executive stakeholders. This is not a support role. You are a full-stack engineer who loves working directly with customers.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design and build custom integrations connecting Profound’s platform to enterprise systems</p></li><li><p style=\"min-height:1.5em\">Write production-quality code in TypeScript, Python, and Next.js for client-specific features</p></li><li><p style=\"min-height:1.5em\">Architect solutions that handle enterprise-scale data volumes and security requirements</p></li><li><p style=\"min-height:1.5em\">Debug complex issues spanning client infrastructure and Profound systems</p></li><li><p style=\"min-height:1.5em\">Optimize performance for clients processing millions of daily queries</p></li><li><p style=\"min-height:1.5em\">Lead technical discussions with client engineering teams and C-suite executives</p></li><li><p style=\"min-height:1.5em\">Join client calls to understand requirements and translate them into technical solutions</p></li><li><p style=\"min-height:1.5em\">Present technical architectures and implementation plans to diverse audiences</p></li><li><p style=\"min-height:1.5em\">Build trusted relationships with technical champions at Fortune 500 companies</p></li><li><p style=\"min-height:1.5em\">Conduct technical workshops and training sessions for client teams</p></li><li><p style=\"min-height:1.5em\">Identify patterns in client needs and partner with Product to build scalable solutions</p></li><li><p style=\"min-height:1.5em\">Contribute to core product development based on field insights</p></li><li><p style=\"min-height:1.5em\">Build reusable components and libraries for common integration patterns</p></li><li><p style=\"min-height:1.5em\">Document technical solutions and create implementation guides</p></li><li><p style=\"min-height:1.5em\">Influence the product roadmap with direct customer feedback</p></li><li><p style=\"min-height:1.5em\">Lead enterprise proofs of concept that unlock multi-million dollar contracts</p></li><li><p style=\"min-height:1.5em\">Design data pipelines integrating with client business intelligence tools and data warehouses</p></li><li><p style=\"min-height:1.5em\">Build custom dashboards and reporting solutions for executive stakeholders</p></li><li><p style=\"min-height:1.5em\">Develop automation workflows connecting AI insights to business processes</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">2 or more years of software engineering experience working with production systems</p></li><li><p style=\"min-height:1.5em\">Strong proficiency in TypeScript, Next.js, and React</p></li><li><p style=\"min-height:1.5em\">Solid Python experience for backend development and data processing</p></li><li><p style=\"min-height:1.5em\">Experience with REST APIs and system integration patterns</p></li><li><p style=\"min-height:1.5em\">Database experience including PostgreSQL and time-series databases</p></li><li><p style=\"min-height:1.5em\">Comfort working with cloud platforms, with AWS preferred</p></li><li><p style=\"min-height:1.5em\">Rust experience is a plus but not required</p></li><li><p style=\"min-height:1.5em\">Exceptional written and verbal communication skills</p></li><li><p style=\"min-height:1.5em\">Ability to explain complex technical concepts to non-technical stakeholders</p></li><li><p style=\"min-height:1.5em\">Comfort presenting to and building relationships with executive audiences</p></li><li><p style=\"min-height:1.5em\">Experience working directly with enterprise clients</p></li><li><p style=\"min-height:1.5em\">Strong problem-solving skills under pressure</p></li><li><p style=\"min-height:1.5em\">Ability to context-switch across multiple client engagements</p></li><li><p style=\"min-height:1.5em\">Strong customer obsession and genuine care for client success</p></li><li><p style=\"min-height:1.5em\">Engineering rigor with a focus on clean, maintainable, production-ready code</p></li><li><p style=\"min-height:1.5em\">Strategic thinking that connects technical work to business impact</p></li><li><p style=\"min-height:1.5em\">Ownership mentality with end-to-end responsibility for client relationships</p></li><li><p style=\"min-height:1.5em\">Growth mindset with comfort operating in ambiguity and rapid change</p></li><li><p style=\"min-height:1.5em\">Motivated by shaping how Fortune 500 companies adapt to the AI revolution</p></li><li><p style=\"min-height:1.5em\">Energized by visibility across customers that informs product and go-to-market strategy</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role in our  NYC or SF office, designed for builders who thrive on speed, iteration, and meaningful impact. We are happy to support visa sponsorship for qualified international candidates.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $175,000 to $260,000 (NYC and SF). Comp may vary by location. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-PRO</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs a Forward Deployed Engineer at Profound, you will be the technical bridge between our engineering team and our Fortune 500 clients. You will combine deep engineering expertise with exceptional communication skills to ensure our most strategic customers successfully integrate and maximize value from our platform.\n\nYou will write production code, architect custom integrations, and solve complex technical challenges while sitting in client meetings, presenting to CTOs, and translating between engineering and executive stakeholders. This is not a support role. You are a full-stack engineer who loves working directly with customers.\n\n\n\n\nWHAT YOU’LL DO\n\n - Design and build custom integrations connecting Profound’s platform to enterprise systems\n\n - Write production-quality code in TypeScript, Python, and Next.js for client-specific features\n\n - Architect solutions that handle enterprise-scale data volumes and security requirements\n\n - Debug complex issues spanning client infrastructure and Profound systems\n\n - Optimize performance for clients processing millions of daily queries\n\n - Lead technical discussions with client engineering teams and C-suite executives\n\n - Join client calls to understand requirements and translate them into technical solutions\n\n - Present technical architectures and implementation plans to diverse audiences\n\n - Build trusted relationships with technical champions at Fortune 500 companies\n\n - Conduct technical workshops and training sessions for client teams\n\n - Identify patterns in client needs and partner with Product to build scalable solutions\n\n - Contribute to core product development based on field insights\n\n - Build reusable components and libraries for common integration patterns\n\n - Document technical solutions and create implementation guides\n\n - Influence the product roadmap with direct customer feedback\n\n - Lead enterprise proofs of concept that unlock multi-million dollar contracts\n\n - Design data pipelines integrating with client business intelligence tools and data warehouses\n\n - Build custom dashboards and reporting solutions for executive stakeholders\n\n - Develop automation workflows connecting AI insights to business processes\n\n\n\n\nWHO YOU ARE\n\n - 2 or more years of software engineering experience working with production systems\n\n - Strong proficiency in TypeScript, Next.js, and React\n\n - Solid Python experience for backend development and data processing\n\n - Experience with REST APIs and system integration patterns\n\n - Database experience including PostgreSQL and time-series databases\n\n - Comfort working with cloud platforms, with AWS preferred\n\n - Rust experience is a plus but not required\n\n - Exceptional written and verbal communication skills\n\n - Ability to explain complex technical concepts to non-technical stakeholders\n\n - Comfort presenting to and building relationships with executive audiences\n\n - Experience working directly with enterprise clients\n\n - Strong problem-solving skills under pressure\n\n - Ability to context-switch across multiple client engagements\n\n - Strong customer obsession and genuine care for client success\n\n - Engineering rigor with a focus on clean, maintainable, production-ready code\n\n - Strategic thinking that connects technical work to business impact\n\n - Ownership mentality with end-to-end responsibility for client relationships\n\n - Growth mindset with comfort operating in ambiguity and rapid change\n\n - Motivated by shaping how Fortune 500 companies adapt to the AI revolution\n\n - Energized by visibility across customers that informs product and go-to-market strategy\n\n\n\n\nLOCATION\n\nThis is an on-site role in our  NYC or SF office, designed for builders who thrive on speed, iteration, and meaningful impact. We are happy to support visa sponsorship for qualified international candidates.\n\nFor this role, the expected base salary range is $175,000 to $260,000 (NYC and SF). Comp may vary by location. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n\n\n#LI-PRO\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"ef3e3a00-c4cb-4332-811d-d3d024c6660d","title":"Member of Technical Staff, Infrastructure","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"San Francisco, California","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2025-10-28T20:27:45.702+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/ef3e3a00-c4cb-4332-811d-d3d024c6660d","applyUrl":"https://jobs.ashbyhq.com/profound/ef3e3a00-c4cb-4332-811d-d3d024c6660d/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As an Infrastructure Engineer, you will build and scale the systems that power our rapid growth. You will ensure our infrastructure is highly available, cost-effective, and able to handle explosive traffic and compute demands. You will work closely with engineers across product, research, and operations to design scalable architectures, streamline deployments, and improve observability.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design and maintain core infrastructure across cloud environments</p></li><li><p style=\"min-height:1.5em\">Build infrastructure-as-code workflows to automate deployments and scaling</p></li><li><p style=\"min-height:1.5em\">Improve monitoring, logging, and alerting systems to maintain reliability</p></li><li><p style=\"min-height:1.5em\">Manage CI/CD pipelines to ensure seamless deployments</p></li><li><p style=\"min-height:1.5em\">Support disaster recovery planning and ensure high availability of systems</p></li><li><p style=\"min-height:1.5em\">Partner with product and research teams to design architectures that scale with workload demands</p></li><li><p style=\"min-height:1.5em\">Identify and fix performance bottlenecks in compute, storage, and networking</p></li><li><p style=\"min-height:1.5em\">Implement security best practices and compliance frameworks across infrastructure</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Strong experience with cloud platforms, with AWS preferred</p></li><li><p style=\"min-height:1.5em\">Proficiency with infrastructure-as-code tools such as Terraform</p></li><li><p style=\"min-height:1.5em\">Deep experience with containers and orchestration, including Docker and Kubernetes</p></li><li><p style=\"min-height:1.5em\">Solid understanding of distributed architectures</p></li><li><p style=\"min-height:1.5em\">Programming proficiency in Python and Rust, or willingness to learn Rust quickly</p></li><li><p style=\"min-height:1.5em\">Proven ability to ship reliable infrastructure in production environments</p></li><li><p style=\"min-height:1.5em\">Growth mindset and eagerness to thrive in a hyper-growth, high-ownership environment</p></li><li><p style=\"min-height:1.5em\">Experience with high-throughput, low-latency systems</p></li><li><p style=\"min-height:1.5em\">Database scaling and optimization experience</p></li><li><p style=\"min-height:1.5em\">Observability and monitoring expertise</p></li><li><p style=\"min-height:1.5em\">Network architecture and performance tuning experience</p></li><li><p style=\"min-height:1.5em\">Security and compliance experience</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our NYC or SF office, designed for builders who thrive on speed, iteration, and meaningful impact. We are happy to support visa sponsorship for qualified international candidates.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $175,000 to $260,000 (NYC and SF). Comp may vary by location. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs an Infrastructure Engineer, you will build and scale the systems that power our rapid growth. You will ensure our infrastructure is highly available, cost-effective, and able to handle explosive traffic and compute demands. You will work closely with engineers across product, research, and operations to design scalable architectures, streamline deployments, and improve observability.\n\n\n\n\nWHAT YOU’LL DO\n\n - Design and maintain core infrastructure across cloud environments\n\n - Build infrastructure-as-code workflows to automate deployments and scaling\n\n - Improve monitoring, logging, and alerting systems to maintain reliability\n\n - Manage CI/CD pipelines to ensure seamless deployments\n\n - Support disaster recovery planning and ensure high availability of systems\n\n - Partner with product and research teams to design architectures that scale with workload demands\n\n - Identify and fix performance bottlenecks in compute, storage, and networking\n\n - Implement security best practices and compliance frameworks across infrastructure\n\n\n\n\nWHO YOU ARE\n\n - Strong experience with cloud platforms, with AWS preferred\n\n - Proficiency with infrastructure-as-code tools such as Terraform\n\n - Deep experience with containers and orchestration, including Docker and Kubernetes\n\n - Solid understanding of distributed architectures\n\n - Programming proficiency in Python and Rust, or willingness to learn Rust quickly\n\n - Proven ability to ship reliable infrastructure in production environments\n\n - Growth mindset and eagerness to thrive in a hyper-growth, high-ownership environment\n\n - Experience with high-throughput, low-latency systems\n\n - Database scaling and optimization experience\n\n - Observability and monitoring expertise\n\n - Network architecture and performance tuning experience\n\n - Security and compliance experience\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our NYC or SF office, designed for builders who thrive on speed, iteration, and meaningful impact. We are happy to support visa sponsorship for qualified international candidates.\n\nFor this role, the expected base salary range is $175,000 to $260,000 (NYC and SF). Comp may vary by location. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"3dac5de6-fa35-451f-885a-d564c28be42c","title":"GTM Strategy & Operations","department":"Sales","team":"Sales","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[],"publishedAt":"2026-05-06T21:45:08.560+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/3dac5de6-fa35-451f-885a-d564c28be42c","applyUrl":"https://jobs.ashbyhq.com/profound/3dac5de6-fa35-451f-885a-d564c28be42c/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">In our GTM Strategy and Operations role, you will build and manage the systems, reporting, and insights that drive Profound’s go-to-market engine. You will partner closely with Sales, Marketing, and Finance to ensure our GTM teams have the clarity, structure, and incentives they need to drive growth efficiently and predictably.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own GTM business metrics reporting to drive better decision-making, including sales productivity, rep attainment, and market analysis</p></li><li><p style=\"min-height:1.5em\">Model sales incentives and compensation plans and ensure reps are paid accurately and on time</p></li><li><p style=\"min-height:1.5em\">Lead flow prioritization and optimization</p></li><li><p style=\"min-height:1.5em\">Perform segmentation and territory analysis to drive focus on strategic accounts</p></li><li><p style=\"min-height:1.5em\">Partner with leadership to forecast pipeline, revenue, and productivity with precision and accountability</p></li><li><p style=\"min-height:1.5em\">Design and maintain dashboards and analytics frameworks that enable data-driven decisions across Sales and Marketing</p></li><li><p style=\"min-height:1.5em\">Identify and implement process and tooling improvements across the GTM technology stack, including CRM, reporting, lead routing, and attribution</p></li><li><p style=\"min-height:1.5em\">Collaborate cross-functionally with Finance, Product, and Marketing Operations to align on targets, coverage models, and reporting definitions</p></li><li><p style=\"min-height:1.5em\">Translate data into clear insights and recommendations that improve sales efficiency and go-to-market strategy</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">2 to 4 years of experience in GTM, revenue, or sales operations with strong analytical and modeling skills</p></li><li><p style=\"min-height:1.5em\">Proven experience with CRM and reporting tools such as Salesforce, HubSpot, Looker, Tableau, or equivalent</p></li><li><p style=\"min-height:1.5em\">Deep understanding of sales compensation, pipeline analytics, and territory design</p></li><li><p style=\"min-height:1.5em\">Highly analytical with a strong interest in digging into data to find patterns, trends, and opportunities</p></li><li><p style=\"min-height:1.5em\">Comfortable translating data into insights that influence decision-making across leadership</p></li><li><p style=\"min-height:1.5em\">Excellent communicator and collaborator who works cross-functionally with Sales, Marketing, and Finance</p></li><li><p style=\"min-height:1.5em\">Experience supporting fast-growing, early-stage SaaS or AI companies, with exposure to SQL or advanced data visualization tools</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $120,000 to $200,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nIn our GTM Strategy and Operations role, you will build and manage the systems, reporting, and insights that drive Profound’s go-to-market engine. You will partner closely with Sales, Marketing, and Finance to ensure our GTM teams have the clarity, structure, and incentives they need to drive growth efficiently and predictably.\n\n\n\n\nWHAT YOU’LL DO\n\n - Own GTM business metrics reporting to drive better decision-making, including sales productivity, rep attainment, and market analysis\n\n - Model sales incentives and compensation plans and ensure reps are paid accurately and on time\n\n - Lead flow prioritization and optimization\n\n - Perform segmentation and territory analysis to drive focus on strategic accounts\n\n - Partner with leadership to forecast pipeline, revenue, and productivity with precision and accountability\n\n - Design and maintain dashboards and analytics frameworks that enable data-driven decisions across Sales and Marketing\n\n - Identify and implement process and tooling improvements across the GTM technology stack, including CRM, reporting, lead routing, and attribution\n\n - Collaborate cross-functionally with Finance, Product, and Marketing Operations to align on targets, coverage models, and reporting definitions\n\n - Translate data into clear insights and recommendations that improve sales efficiency and go-to-market strategy\n\n\n\n\nWHO YOU ARE\n\n - 2 to 4 years of experience in GTM, revenue, or sales operations with strong analytical and modeling skills\n\n - Proven experience with CRM and reporting tools such as Salesforce, HubSpot, Looker, Tableau, or equivalent\n\n - Deep understanding of sales compensation, pipeline analytics, and territory design\n\n - Highly analytical with a strong interest in digging into data to find patterns, trends, and opportunities\n\n - Comfortable translating data into insights that influence decision-making across leadership\n\n - Excellent communicator and collaborator who works cross-functionally with Sales, Marketing, and Finance\n\n - Experience supporting fast-growing, early-stage SaaS or AI companies, with exposure to SQL or advanced data visualization tools\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $120,000 to $200,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"c43192f0-1d55-4d18-9acf-73726bfcc522","title":"Solutions Consultant","department":"Sales","team":"Solutions Consulting","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"San Francisco, California","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"London, England","address":{"postalAddress":{"postalCode":"N1C 4EW","addressRegion":"Greater London","streetAddress":"5 Beaconsfield Street","addressCountry":"UK","addressLocality":"London "}}}],"publishedAt":"2025-11-03T13:54:09.306+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/c43192f0-1d55-4d18-9acf-73726bfcc522","applyUrl":"https://jobs.ashbyhq.com/profound/c43192f0-1d55-4d18-9acf-73726bfcc522/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As a Solutions Consultant at Profound, you will sit at the intersection of sales, product, and customer success, helping enterprise prospects and customers understand the value of Profound’s platform and how it can be tailored to their needs. You will own the technical and strategic side of the pre-sales process, translating customer goals into scalable solutions that drive measurable outcomes.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Partner with the Sales team to support discovery calls, demos, and RFPs, articulating Profound’s technical capabilities and strategic value to enterprise prospects</p></li><li><p style=\"min-height:1.5em\">Lead custom solution design by mapping customer use cases to platform features, integrations, and data models to ensure a seamless fit</p></li><li><p style=\"min-height:1.5em\">Deliver high-impact product demonstrations that clearly show how Profound helps brands improve visibility across AI-driven platforms</p></li><li><p style=\"min-height:1.5em\">Collaborate with Product and Engineering to scope custom implementations, integrations, and data requirements for strategic accounts</p></li><li><p style=\"min-height:1.5em\">Develop and refine proof-of-concept engagements to demonstrate ROI and accelerate deal cycles</p></li><li><p style=\"min-height:1.5em\">Create and maintain technical documentation, solution playbooks, and demo environments to support repeatability and scale</p></li><li><p style=\"min-height:1.5em\">Serve as a trusted advisor to both customers and internal teams, connecting technical depth with marketing and AI strategy</p></li><li><p style=\"min-height:1.5em\">Gather market and customer feedback to help inform product roadmap priorities and go-to-market enablement</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3 to 5 years of experience in a solutions consulting, sales engineering, or pre-sales role within B2B SaaS, preferably in marketing technology, data analytics, or AI</p></li><li><p style=\"min-height:1.5em\">Strong technical fluency and comfort discussing APIs, integrations, data models, and workflows with both business and technical audiences</p></li><li><p style=\"min-height:1.5em\">Excellent communication and presentation skills, with the ability to distill complex concepts into clear, compelling narratives</p></li><li><p style=\"min-height:1.5em\">Deep curiosity about AI, search, and how brands show up in generative experiences</p></li><li><p style=\"min-height:1.5em\">Proven ability to partner cross-functionally with sales, product, and customer success teams</p></li><li><p style=\"min-height:1.5em\">Analytical mindset with skill in identifying customer needs and translating them into measurable business value</p></li><li><p style=\"min-height:1.5em\">Experience with AI tools, SEO or search platforms, or data visualization systems</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our NYC, SF, or London office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $120,000 to $200,000 before commission (NYC). Profound’s total compensation package is designed to be competitive and includes base salary, commission, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs a Solutions Consultant at Profound, you will sit at the intersection of sales, product, and customer success, helping enterprise prospects and customers understand the value of Profound’s platform and how it can be tailored to their needs. You will own the technical and strategic side of the pre-sales process, translating customer goals into scalable solutions that drive measurable outcomes.\n\n\n\n\nWHAT YOU’LL DO\n\n - Partner with the Sales team to support discovery calls, demos, and RFPs, articulating Profound’s technical capabilities and strategic value to enterprise prospects\n\n - Lead custom solution design by mapping customer use cases to platform features, integrations, and data models to ensure a seamless fit\n\n - Deliver high-impact product demonstrations that clearly show how Profound helps brands improve visibility across AI-driven platforms\n\n - Collaborate with Product and Engineering to scope custom implementations, integrations, and data requirements for strategic accounts\n\n - Develop and refine proof-of-concept engagements to demonstrate ROI and accelerate deal cycles\n\n - Create and maintain technical documentation, solution playbooks, and demo environments to support repeatability and scale\n\n - Serve as a trusted advisor to both customers and internal teams, connecting technical depth with marketing and AI strategy\n\n - Gather market and customer feedback to help inform product roadmap priorities and go-to-market enablement\n\n\n\n\nWHO YOU ARE\n\n - 3 to 5 years of experience in a solutions consulting, sales engineering, or pre-sales role within B2B SaaS, preferably in marketing technology, data analytics, or AI\n\n - Strong technical fluency and comfort discussing APIs, integrations, data models, and workflows with both business and technical audiences\n\n - Excellent communication and presentation skills, with the ability to distill complex concepts into clear, compelling narratives\n\n - Deep curiosity about AI, search, and how brands show up in generative experiences\n\n - Proven ability to partner cross-functionally with sales, product, and customer success teams\n\n - Analytical mindset with skill in identifying customer needs and translating them into measurable business value\n\n - Experience with AI tools, SEO or search platforms, or data visualization systems\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our NYC, SF, or London office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $120,000 to $200,000 before commission (NYC). Profound’s total compensation package is designed to be competitive and includes base salary, commission, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"69fe8d13-926a-4683-9e61-974068252e2c","title":"Sales Manager, Enterprise","department":"Sales","team":"Sales","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"San Francisco, California","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"London, England","address":{"postalAddress":{"postalCode":"N1C 4EW","addressRegion":"Greater London","streetAddress":"5 Beaconsfield Street","addressCountry":"UK","addressLocality":"London "}}}],"publishedAt":"2025-12-01T13:00:41.675+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/69fe8d13-926a-4683-9e61-974068252e2c","applyUrl":"https://jobs.ashbyhq.com/profound/69fe8d13-926a-4683-9e61-974068252e2c/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As a Manager, Enterprise Sales, you will lead and scale our enterprise sales team, driving strategic revenue growth with a consultative, customer-first approach. You will oversee complex deal cycles, coach Enterprise Account Executives, and build the motion that wins high-impact, multi-stakeholder deals in a rapidly evolving AI landscape.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Lead, mentor, and develop a team of Enterprise Account Executives, fostering a culture of performance, strategic thinking, and collaboration</p></li><li><p style=\"min-height:1.5em\">Own and guide the full enterprise sales cycle, from targeted outbound and discovery to multi-threaded navigation, negotiation, and close</p></li><li><p style=\"min-height:1.5em\">Build and refine enterprise sales playbooks, qualification frameworks, and forecasting models that increase accuracy and velocity</p></li><li><p style=\"min-height:1.5em\">Partner deeply with prospects to understand organizational priorities, build trust, and establish Profound as the preferred partner for AI visibility and search transformation</p></li><li><p style=\"min-height:1.5em\">Collaborate cross-functionally with Product, Marketing, Success, and Engineering to align on go-to-market strategy, unblock enterprise requirements, and deliver seamless customer experiences</p></li><li><p style=\"min-height:1.5em\">Drive pipeline generation strategy and help shape top-of-funnel programs in partnership with Growth and SDR leadership</p></li><li><p style=\"min-height:1.5em\">Establish enterprise sales processes, performance metrics, and best practices that ensure consistent quota attainment across the team</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">A proven enterprise sales leader with experience closing large, complex SaaS deals and managing high-performing teams</p></li><li><p style=\"min-height:1.5em\">Skilled in multi-threading, stakeholder alignment, and navigating procurement, legal, security review, and executive-level conversations</p></li><li><p style=\"min-height:1.5em\">A strong coach who helps Account Executives sharpen discovery, messaging, deal strategy, and negotiation</p></li><li><p style=\"min-height:1.5em\">Highly strategic and structured, able to build repeatable systems and scalable enterprise sales motions</p></li><li><p style=\"min-height:1.5em\">Comfortable owning forecasts, running deal reviews, and driving predictable revenue outcomes</p></li><li><p style=\"min-height:1.5em\">Passionate about AI and its impact on how companies search, discover, operate, and compete</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our NYC, SF, or London office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $150,000 to $200,000 before commission (NYC and SF). Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs a Manager, Enterprise Sales, you will lead and scale our enterprise sales team, driving strategic revenue growth with a consultative, customer-first approach. You will oversee complex deal cycles, coach Enterprise Account Executives, and build the motion that wins high-impact, multi-stakeholder deals in a rapidly evolving AI landscape.\n\n\n\n\nWHAT YOU’LL DO\n\n - Lead, mentor, and develop a team of Enterprise Account Executives, fostering a culture of performance, strategic thinking, and collaboration\n\n - Own and guide the full enterprise sales cycle, from targeted outbound and discovery to multi-threaded navigation, negotiation, and close\n\n - Build and refine enterprise sales playbooks, qualification frameworks, and forecasting models that increase accuracy and velocity\n\n - Partner deeply with prospects to understand organizational priorities, build trust, and establish Profound as the preferred partner for AI visibility and search transformation\n\n - Collaborate cross-functionally with Product, Marketing, Success, and Engineering to align on go-to-market strategy, unblock enterprise requirements, and deliver seamless customer experiences\n\n - Drive pipeline generation strategy and help shape top-of-funnel programs in partnership with Growth and SDR leadership\n\n - Establish enterprise sales processes, performance metrics, and best practices that ensure consistent quota attainment across the team\n\n\n\n\nWHO YOU ARE\n\n - A proven enterprise sales leader with experience closing large, complex SaaS deals and managing high-performing teams\n\n - Skilled in multi-threading, stakeholder alignment, and navigating procurement, legal, security review, and executive-level conversations\n\n - A strong coach who helps Account Executives sharpen discovery, messaging, deal strategy, and negotiation\n\n - Highly strategic and structured, able to build repeatable systems and scalable enterprise sales motions\n\n - Comfortable owning forecasts, running deal reviews, and driving predictable revenue outcomes\n\n - Passionate about AI and its impact on how companies search, discover, operate, and compete\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our NYC, SF, or London office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $150,000 to $200,000 before commission (NYC and SF). Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"079509c1-a67c-48ce-b886-43f74368b913","title":"Field Marketer","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[],"publishedAt":"2026-01-13T13:53:31.261+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/079509c1-a67c-48ce-b886-43f74368b913","applyUrl":"https://jobs.ashbyhq.com/profound/079509c1-a67c-48ce-b886-43f74368b913/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As Field Marketer, you will own the strategy and execution of Profound’s field marketing motion, including tradeshows, regional events, ABM activations, partner programs, and multi-touch campaigns that turn real-world engagement into real revenue. This is not a set up a booth and hope role. This is a roll up your sleeves, get it done, deeply sales-aligned position.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build and execute multi-touch field marketing campaigns tied to tradeshows, conferences, regional events, and ABM initiatives before, during, and after each moment</p></li><li><p style=\"min-height:1.5em\">Own Profound’s tradeshow strategy end to end, including target accounts, messaging, pre-event outreach, booth experience, on-site execution, and post-event conversion</p></li><li><p style=\"min-height:1.5em\">Partner closely with Sales and SDRs to align on ICPs, account lists, outreach sequences, meeting goals, and follow-up, and celebrate wins together</p></li><li><p style=\"min-height:1.5em\">Actively support pipeline generation by booking meetings, helping pitch on the floor, jumping into conversations, and doing what it takes to drive momentum</p></li><li><p style=\"min-height:1.5em\">Design and run field ABM programs across one-to-few and one-to-many motions that combine events, direct mail, social, email, and outbound</p></li><li><p style=\"min-height:1.5em\">Collaborate with content and social teams to extend field moments into LinkedIn, thought leadership, and post-event narratives</p></li><li><p style=\"min-height:1.5em\">Manage vendors, sponsorships, logistics, timelines, and budgets while maintaining speed and quality</p></li><li><p style=\"min-height:1.5em\">Track and report on performance including meetings held, pipeline influenced, conversion rates, and qualitative sales feedback</p></li><li><p style=\"min-height:1.5em\">Continuously test, iterate, and improve in a fast-paced environment where learning velocity matters</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">A doer, not just a planner, thriving in fast-moving environments and loving being in the action</p></li><li><p style=\"min-height:1.5em\">Experience building and executing field marketing or demand generation programs in B2B SaaS or technology, including tradeshows, roadshows, regional events, ABM, and outbound-aligned campaigns</p></li><li><p style=\"min-height:1.5em\">Strong understanding that great field marketing is campaigns plus sales alignment, not swag and smiles</p></li><li><p style=\"min-height:1.5em\">Comfortable working side by side with Account Executives and SDRs, sharing goals, pressure, and wins</p></li><li><p style=\"min-height:1.5em\">Strong instincts for messaging, audience targeting, and on-the-ground execution</p></li><li><p style=\"min-height:1.5em\">Organized, scrappy, and resourceful, able to fix things when they break</p></li><li><p style=\"min-height:1.5em\">Data-minded and focused on pipeline, influence, and what actually moved the needle</p></li><li><p style=\"min-height:1.5em\">Experience with social amplification, LinkedIn programs, partner marketing, or early-stage companies</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $120,000 to $170,000 (NYC). Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs Field Marketer, you will own the strategy and execution of Profound’s field marketing motion, including tradeshows, regional events, ABM activations, partner programs, and multi-touch campaigns that turn real-world engagement into real revenue. This is not a set up a booth and hope role. This is a roll up your sleeves, get it done, deeply sales-aligned position.\n\n\n\n\nWHAT YOU’LL DO\n\n - Build and execute multi-touch field marketing campaigns tied to tradeshows, conferences, regional events, and ABM initiatives before, during, and after each moment\n\n - Own Profound’s tradeshow strategy end to end, including target accounts, messaging, pre-event outreach, booth experience, on-site execution, and post-event conversion\n\n - Partner closely with Sales and SDRs to align on ICPs, account lists, outreach sequences, meeting goals, and follow-up, and celebrate wins together\n\n - Actively support pipeline generation by booking meetings, helping pitch on the floor, jumping into conversations, and doing what it takes to drive momentum\n\n - Design and run field ABM programs across one-to-few and one-to-many motions that combine events, direct mail, social, email, and outbound\n\n - Collaborate with content and social teams to extend field moments into LinkedIn, thought leadership, and post-event narratives\n\n - Manage vendors, sponsorships, logistics, timelines, and budgets while maintaining speed and quality\n\n - Track and report on performance including meetings held, pipeline influenced, conversion rates, and qualitative sales feedback\n\n - Continuously test, iterate, and improve in a fast-paced environment where learning velocity matters\n\n\n\n\nWHO YOU ARE\n\n - A doer, not just a planner, thriving in fast-moving environments and loving being in the action\n\n - Experience building and executing field marketing or demand generation programs in B2B SaaS or technology, including tradeshows, roadshows, regional events, ABM, and outbound-aligned campaigns\n\n - Strong understanding that great field marketing is campaigns plus sales alignment, not swag and smiles\n\n - Comfortable working side by side with Account Executives and SDRs, sharing goals, pressure, and wins\n\n - Strong instincts for messaging, audience targeting, and on-the-ground execution\n\n - Organized, scrappy, and resourceful, able to fix things when they break\n\n - Data-minded and focused on pipeline, influence, and what actually moved the needle\n\n - Experience with social amplification, LinkedIn programs, partner marketing, or early-stage companies\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $120,000 to $170,000 (NYC). Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"d9b85406-5cad-4df2-9347-2b971e474137","title":"Account Executive, Mid-Market","department":"Sales","team":"Sales","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"San Francisco, California","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Boston, Massachusetts","address":{"postalAddress":{"addressRegion":"Massachusetts","addressCountry":"United States","addressLocality":"Boston"}}},{"location":"London, England","address":{"postalAddress":{"postalCode":"N1C 4EW","addressRegion":"Greater London","streetAddress":"5 Beaconsfield Street","addressCountry":"UK","addressLocality":"London "}}}],"publishedAt":"2025-12-17T15:01:15.159+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/d9b85406-5cad-4df2-9347-2b971e474137","applyUrl":"https://jobs.ashbyhq.com/profound/d9b85406-5cad-4df2-9347-2b971e474137/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As a Mid-Market Account Executive, you will lead fast-moving, consultative sales cycles with high-growth organizations. You will be instrumental in expanding Profound’s reach across the mid-market and help shape how we scale our go-to-market motion as the team grows.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own the entire mid-market sales cycle, from targeted prospecting to negotiation and close</p></li><li><p style=\"min-height:1.5em\">Develop and execute scalable outreach strategies to drive new business and expand Profound’s footprint across the mid-market</p></li><li><p style=\"min-height:1.5em\">Manage a high-velocity pipeline, balancing strategic conversations with efficient execution</p></li><li><p style=\"min-height:1.5em\">Build and nurture relationships that turn first deals into long-term partnerships</p></li><li><p style=\"min-height:1.5em\">Partner closely with Product, Marketing, and Customer Success to accelerate learnings and refine messaging</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">A proven SaaS closer with experience selling into mid-market accounts and consistently exceeding quota</p></li><li><p style=\"min-height:1.5em\">Skilled at running multiple deals in parallel and adapting your approach to fit a fast-moving sales environment</p></li><li><p style=\"min-height:1.5em\">Entrepreneurial and hands-on, energized by building something new and driving early traction</p></li><li><p style=\"min-height:1.5em\">Resilient, curious, and motivated by impact, with a strong bias toward action and experimentation</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our NYC, SF, Boston, or London office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $90,000 to $150,000 before commission (NYC and SF). Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs a Mid-Market Account Executive, you will lead fast-moving, consultative sales cycles with high-growth organizations. You will be instrumental in expanding Profound’s reach across the mid-market and help shape how we scale our go-to-market motion as the team grows.\n\n\n\n\nWHAT YOU’LL DO\n\n - Own the entire mid-market sales cycle, from targeted prospecting to negotiation and close\n\n - Develop and execute scalable outreach strategies to drive new business and expand Profound’s footprint across the mid-market\n\n - Manage a high-velocity pipeline, balancing strategic conversations with efficient execution\n\n - Build and nurture relationships that turn first deals into long-term partnerships\n\n - Partner closely with Product, Marketing, and Customer Success to accelerate learnings and refine messaging\n\n\n\n\nWHO YOU ARE\n\n - A proven SaaS closer with experience selling into mid-market accounts and consistently exceeding quota\n\n - Skilled at running multiple deals in parallel and adapting your approach to fit a fast-moving sales environment\n\n - Entrepreneurial and hands-on, energized by building something new and driving early traction\n\n - Resilient, curious, and motivated by impact, with a strong bias toward action and experimentation\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our NYC, SF, Boston, or London office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $90,000 to $150,000 before commission (NYC and SF). Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"d8f0b759-dc7c-4352-bcd6-d2061f3b74f0","title":"Strategic Partnerships Manager","department":"Partnerships","team":"Partnerships","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[],"publishedAt":"2026-01-02T18:58:55.577+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/d8f0b759-dc7c-4352-bcd6-d2061f3b74f0","applyUrl":"https://jobs.ashbyhq.com/profound/d8f0b759-dc7c-4352-bcd6-d2061f3b74f0/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As our Strategic Partnerships Manager, you will build and scale strategic relationships that accelerate Profound’s position as the definitive platform for AI search optimization. You will identify, negotiate, and activate partnerships across the AI ecosystem and complementary B2B tools that enhance our product capabilities and expand our market reach.</p><p style=\"min-height:1.5em\">This role sits at the intersection of product and business development. You will own the full partnership lifecycle while working cross-functionally to ensure deep integrations and joint go-to-market initiatives deliver measurable value for Profound and our partners.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Identify, prioritize, and execute strategic partnerships across product partnerships with AI platforms and marketing technology or B2B software companies</p></li><li><p style=\"min-height:1.5em\">Build channel and ecosystem partnerships including international resellers, co-sellers, and VC or PE networks</p></li><li><p style=\"min-height:1.5em\">Develop data partnerships with platforms providing high-value proprietary datasets, ensuring alignment with Profound’s product roadmap and growth objectives</p></li><li><p style=\"min-height:1.5em\">Perform outreach, evaluation, negotiation, and closing of partnership agreements</p></li><li><p style=\"min-height:1.5em\">Structure win-win deals that balance commercial terms, technical integration requirements, and strategic value creation</p></li><li><p style=\"min-height:1.5em\">Work closely with Product, Engineering, Analytics, Marketing, and Sales to drive partnerships and integrations from concept through launch</p></li><li><p style=\"min-height:1.5em\">Bridge technical gaps, resolve data conflicts, and ensure smooth execution against partnership commitments</p></li><li><p style=\"min-height:1.5em\">Serve as the point of contact for strategic partners, run regular QBRs, track partnership performance metrics, and proactively identify expansion opportunities</p></li><li><p style=\"min-height:1.5em\">Collaborate with stakeholders on joint marketing initiatives, co-selling motions, and customer enablement programs</p></li><li><p style=\"min-height:1.5em\">Partner internally on partnership announcements, case studies, and thought leadership content</p></li><li><p style=\"min-height:1.5em\">Build and maintain landscape maps of the AI ecosystem and stay ahead of platform changes, emerging technologies, and competitive dynamics</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience with strategic partnerships, business development, or product partnerships in technology or SaaS, with demonstrated success driving revenue and product value through strategic relationships</p></li><li><p style=\"min-height:1.5em\">Deep understanding of the AI landscape, including experience with LLM providers, AI platforms, search technologies, and the broader AI application layer</p></li><li><p style=\"min-height:1.5em\">Independent, original thinker with high standards, a bias for action, and the ability to collaborate effectively within organizational constraints</p></li><li><p style=\"min-height:1.5em\">Proven deal-making skills with a track record of negotiating complex partnership agreements involving commercial terms, data licensing, technical integrations, and joint go-to-market commitments</p></li><li><p style=\"min-height:1.5em\">Exceptional communicator who can build executive-level relationships, lead strategic discussions with C-suite stakeholders, and represent Profound credibly in the AI ecosystem</p></li><li><p style=\"min-height:1.5em\">Existing relationships within AI platform companies, search engines, or data providers</p></li><li><p style=\"min-height:1.5em\">Experience in analytics, marketing technology, or SaaS platforms serving enterprise customers</p></li><li><p style=\"min-height:1.5em\">Background in a high-growth startup environment</p></li><li><p style=\"min-height:1.5em\">Understanding of SEO, content marketing, or brand management</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $140,000 to $200,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs our Strategic Partnerships Manager, you will build and scale strategic relationships that accelerate Profound’s position as the definitive platform for AI search optimization. You will identify, negotiate, and activate partnerships across the AI ecosystem and complementary B2B tools that enhance our product capabilities and expand our market reach.\n\nThis role sits at the intersection of product and business development. You will own the full partnership lifecycle while working cross-functionally to ensure deep integrations and joint go-to-market initiatives deliver measurable value for Profound and our partners.\n\n\n\n\nWHAT YOU’LL DO\n\n - Identify, prioritize, and execute strategic partnerships across product partnerships with AI platforms and marketing technology or B2B software companies\n\n - Build channel and ecosystem partnerships including international resellers, co-sellers, and VC or PE networks\n\n - Develop data partnerships with platforms providing high-value proprietary datasets, ensuring alignment with Profound’s product roadmap and growth objectives\n\n - Perform outreach, evaluation, negotiation, and closing of partnership agreements\n\n - Structure win-win deals that balance commercial terms, technical integration requirements, and strategic value creation\n\n - Work closely with Product, Engineering, Analytics, Marketing, and Sales to drive partnerships and integrations from concept through launch\n\n - Bridge technical gaps, resolve data conflicts, and ensure smooth execution against partnership commitments\n\n - Serve as the point of contact for strategic partners, run regular QBRs, track partnership performance metrics, and proactively identify expansion opportunities\n\n - Collaborate with stakeholders on joint marketing initiatives, co-selling motions, and customer enablement programs\n\n - Partner internally on partnership announcements, case studies, and thought leadership content\n\n - Build and maintain landscape maps of the AI ecosystem and stay ahead of platform changes, emerging technologies, and competitive dynamics\n\n\n\n\nWHO YOU ARE\n\n - Experience with strategic partnerships, business development, or product partnerships in technology or SaaS, with demonstrated success driving revenue and product value through strategic relationships\n\n - Deep understanding of the AI landscape, including experience with LLM providers, AI platforms, search technologies, and the broader AI application layer\n\n - Independent, original thinker with high standards, a bias for action, and the ability to collaborate effectively within organizational constraints\n\n - Proven deal-making skills with a track record of negotiating complex partnership agreements involving commercial terms, data licensing, technical integrations, and joint go-to-market commitments\n\n - Exceptional communicator who can build executive-level relationships, lead strategic discussions with C-suite stakeholders, and represent Profound credibly in the AI ecosystem\n\n - Existing relationships within AI platform companies, search engines, or data providers\n\n - Experience in analytics, marketing technology, or SaaS platforms serving enterprise customers\n\n - Background in a high-growth startup environment\n\n - Understanding of SEO, content marketing, or brand management\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $140,000 to $200,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"e98d1d1d-aeec-4b8d-aef8-ea9b61546639","title":"Member of Technical Staff, Design Engineer","department":"Design","team":"Design","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"Buenos Aires, Argentina","address":{"postalAddress":{"postalCode":"C1414CLB","addressRegion":"Palermo","streetAddress":"Castillo 1366","addressCountry":"Argentina","addressLocality":"Buenos Aires"}}}],"publishedAt":"2026-01-09T22:56:42.769+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/e98d1d1d-aeec-4b8d-aef8-ea9b61546639","applyUrl":"https://jobs.ashbyhq.com/profound/e98d1d1d-aeec-4b8d-aef8-ea9b61546639/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">Design engineering is core to how we build at Profound. Our founder, Dylan Babbs, started his career as a design engineer, and we hold a high bar for craft, taste, and execution. As a Design Engineer, you will work between design and engineering by shipping high-quality, highly polished experiences across our product and, at times, our marketing surfaces.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build and ship polished, production-quality UI across our core product or marketing site</p></li><li><p style=\"min-height:1.5em\">Partner with product designers, product managers, and engineers to translate intent into precise, high-fidelity implementations</p></li><li><p style=\"min-height:1.5em\">Craft UI details including layouts, typography, responsiveness, motion, and micro-interactions using Tailwind CSS</p></li><li><p style=\"min-height:1.5em\">Contribute occasionally to the marketing site and logged-out experiences while maintaining the same bar for quality and performance</p></li><li><p style=\"min-height:1.5em\">Contribute to shared UI foundations including components, patterns, and design tokens</p></li><li><p style=\"min-height:1.5em\">Work across the stack using React, Next.js, and TypeScript to deliver fast, reliable interfaces</p></li><li><p style=\"min-height:1.5em\">Optimize for performance, accessibility, and maintainability without compromising on design</p></li><li><p style=\"min-height:1.5em\">Raise the bar for frontend craft through code reviews, critiques, and shared standards</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Strong experience with React, Next.js, Tailwind, and TypeScript in production environments</p></li><li><p style=\"min-height:1.5em\">Exceptional CSS skills with a proven ability to build pixel-perfect, resilient user interfaces</p></li><li><p style=\"min-height:1.5em\">Strong eye for design and interaction with taste you can both defend and implement</p></li><li><p style=\"min-height:1.5em\">Comfortable owning work end to end from early exploration through shipped code</p></li><li><p style=\"min-height:1.5em\">Experience working closely with designers and engineers in fast-moving product teams</p></li><li><p style=\"min-height:1.5em\">Portfolio that demonstrates high-craft frontend or design engineering work</p></li><li><p style=\"min-height:1.5em\">Thrive in a startup environment that values speed, iteration, and quality</p></li><li><p style=\"min-height:1.5em\">Enjoy experimenting and working on side projects to stay current with leading edge technologies</p></li><li><p style=\"min-height:1.5em\">Strong product thinking and builder mindset, comfortable working across design, product, and engineering to ship work</p></li><li><p style=\"min-height:1.5em\">Can just do things</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Note from our co-founder</strong></h3><p style=\"min-height:1.5em\">In the evolving landscape of product development, exceptional design is not merely a nice-to-have, it is foundational. As software engineering becomes increasingly accessible, it is taste, creativity, and thoughtful execution that differentiate outstanding products from the rest.</p><p style=\"min-height:1.5em\">I believe deeply that design sits at the core of our success. At Profound, my goal is to build a design team renowned for setting a new standard of excellence, crafting experiences so compelling they become benchmarks in our industry.</p><p style=\"min-height:1.5em\">If you are someone who believes in the transformative power of great design and wants to create work that genuinely shapes the future, join us. Let’s redefine what’s possible together.</p><p style=\"min-height:1.5em\"><em>Dylan Babbs, Co-founder &amp; CTO</em></p><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our NYC or Buenos Aires office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $120,000 to $250,000 (NYC). Comp may vary by location. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nDesign engineering is core to how we build at Profound. Our founder, Dylan Babbs, started his career as a design engineer, and we hold a high bar for craft, taste, and execution. As a Design Engineer, you will work between design and engineering by shipping high-quality, highly polished experiences across our product and, at times, our marketing surfaces.\n\n\n\n\nWHAT YOU’LL DO\n\n - Build and ship polished, production-quality UI across our core product or marketing site\n\n - Partner with product designers, product managers, and engineers to translate intent into precise, high-fidelity implementations\n\n - Craft UI details including layouts, typography, responsiveness, motion, and micro-interactions using Tailwind CSS\n\n - Contribute occasionally to the marketing site and logged-out experiences while maintaining the same bar for quality and performance\n\n - Contribute to shared UI foundations including components, patterns, and design tokens\n\n - Work across the stack using React, Next.js, and TypeScript to deliver fast, reliable interfaces\n\n - Optimize for performance, accessibility, and maintainability without compromising on design\n\n - Raise the bar for frontend craft through code reviews, critiques, and shared standards\n\n\n\n\nWHO YOU ARE\n\n - Strong experience with React, Next.js, Tailwind, and TypeScript in production environments\n\n - Exceptional CSS skills with a proven ability to build pixel-perfect, resilient user interfaces\n\n - Strong eye for design and interaction with taste you can both defend and implement\n\n - Comfortable owning work end to end from early exploration through shipped code\n\n - Experience working closely with designers and engineers in fast-moving product teams\n\n - Portfolio that demonstrates high-craft frontend or design engineering work\n\n - Thrive in a startup environment that values speed, iteration, and quality\n\n - Enjoy experimenting and working on side projects to stay current with leading edge technologies\n\n - Strong product thinking and builder mindset, comfortable working across design, product, and engineering to ship work\n\n - Can just do things\n\n\n\n\nNOTE FROM OUR CO-FOUNDER\n\nIn the evolving landscape of product development, exceptional design is not merely a nice-to-have, it is foundational. As software engineering becomes increasingly accessible, it is taste, creativity, and thoughtful execution that differentiate outstanding products from the rest.\n\nI believe deeply that design sits at the core of our success. At Profound, my goal is to build a design team renowned for setting a new standard of excellence, crafting experiences so compelling they become benchmarks in our industry.\n\nIf you are someone who believes in the transformative power of great design and wants to create work that genuinely shapes the future, join us. Let’s redefine what’s possible together.\n\nDylan Babbs, Co-founder & CTO\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our NYC or Buenos Aires office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $120,000 to $250,000 (NYC). Comp may vary by location. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"261793a4-1711-4c02-b58b-96b0f984b672","title":"Member of Technical Staff, Data Platform","department":"Data","team":"Data","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[],"publishedAt":"2026-06-22T17:37:37.532+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/261793a4-1711-4c02-b58b-96b0f984b672","applyUrl":"https://jobs.ashbyhq.com/profound/261793a4-1711-4c02-b58b-96b0f984b672/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">Profound is on a mission to help companies understand and control their AI presence. We are looking for a Software Engineer, Data Platform to design, build, and scale the infrastructure that powers data across our organization.</p><p style=\"min-height:1.5em\">You will architect scalable platforms and develop tools and frameworks that enable data scientists, analytics engineers, and machine learning engineers, while building the foundation for analytics, experimentation, and ML-powered features. This is a great opportunity for someone who enjoys building robust systems, solving complex technical challenges, and enabling teams through great platform design.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design and build platform infrastructure that supports machine learning, analytics, and software engineers, as well as data scientists across the company</p></li><li><p style=\"min-height:1.5em\">Develop tools and frameworks for data ingestion, transformation, quality, and observability</p></li><li><p style=\"min-height:1.5em\">Architect scalable, reliable systems using Snowflake, Clickhouse, AWS, dbt, and Dagster</p></li><li><p style=\"min-height:1.5em\">Build governance, access control, and data quality systems that scale with the organization</p></li><li><p style=\"min-height:1.5em\">Enable MLOps by creating infrastructure that supports model development and productionization</p></li><li><p style=\"min-height:1.5em\">Drive technical decisions around platform architecture, tool selection, and data patterns</p></li><li><p style=\"min-height:1.5em\">Collaborate with product, engineering, and data teams to understand needs and deliver impactful solutions</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Proven experience building platforms for engineers and data scientists in areas such as product analytics and experimentation, data discovery and catalog, data quality and observability, or governance and access control</p></li><li><p style=\"min-height:1.5em\">Experience designing and operating large-scale distributed data systems</p></li><li><p style=\"min-height:1.5em\">Expertise with analytics and lakehouse technologies including ClickHouse, Tinybird, Snowflake, or Iceberg</p></li><li><p style=\"min-height:1.5em\">Strong cloud experience with AWS, GCP, or Azure</p></li><li><p style=\"min-height:1.5em\">Experience with data governance, reliability, and secure data operations</p></li><li><p style=\"min-height:1.5em\">Excellent communication skills with the ability to influence across engineering and product teams</p></li><li><p style=\"min-height:1.5em\">Experience with or interest in MLOps and supporting machine learning workflows in production</p></li><li><p style=\"min-height:1.5em\">Strong problem-solving skills and comfort operating in a fast-paced, impact-driven environment</p></li><li><p style=\"min-height:1.5em\">Motivated by access to rare and interesting AI data based on real human interactions with large language models</p></li><li><p style=\"min-height:1.5em\">Excited by the opportunity to own and shape Profound’s data platform at an early stage</p></li><li><p style=\"min-height:1.5em\">Interested in working on meaningful problems at the intersection of AI and marketing</p></li><li><p style=\"min-height:1.5em\">Comfortable in a fast-moving culture with autonomy, trust, and room to grow</p></li><li><p style=\"min-height:1.5em\">Drawn to competitive compensation and meaningful equity</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our NYC office, designed for builders who thrive on speed, iteration, and meaningful impact. We are happy to support visa sponsorship for qualified international candidates.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $140,000 to $260,000 (NYC). Comp may vary by location. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-PRO</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nProfound is on a mission to help companies understand and control their AI presence. We are looking for a Software Engineer, Data Platform to design, build, and scale the infrastructure that powers data across our organization.\n\nYou will architect scalable platforms and develop tools and frameworks that enable data scientists, analytics engineers, and machine learning engineers, while building the foundation for analytics, experimentation, and ML-powered features. This is a great opportunity for someone who enjoys building robust systems, solving complex technical challenges, and enabling teams through great platform design.\n\n\n\n\nWHAT YOU’LL DO\n\n - Design and build platform infrastructure that supports machine learning, analytics, and software engineers, as well as data scientists across the company\n\n - Develop tools and frameworks for data ingestion, transformation, quality, and observability\n\n - Architect scalable, reliable systems using Snowflake, Clickhouse, AWS, dbt, and Dagster\n\n - Build governance, access control, and data quality systems that scale with the organization\n\n - Enable MLOps by creating infrastructure that supports model development and productionization\n\n - Drive technical decisions around platform architecture, tool selection, and data patterns\n\n - Collaborate with product, engineering, and data teams to understand needs and deliver impactful solutions\n\n\n\n\nWHO YOU ARE\n\n - Proven experience building platforms for engineers and data scientists in areas such as product analytics and experimentation, data discovery and catalog, data quality and observability, or governance and access control\n\n - Experience designing and operating large-scale distributed data systems\n\n - Expertise with analytics and lakehouse technologies including ClickHouse, Tinybird, Snowflake, or Iceberg\n\n - Strong cloud experience with AWS, GCP, or Azure\n\n - Experience with data governance, reliability, and secure data operations\n\n - Excellent communication skills with the ability to influence across engineering and product teams\n\n - Experience with or interest in MLOps and supporting machine learning workflows in production\n\n - Strong problem-solving skills and comfort operating in a fast-paced, impact-driven environment\n\n - Motivated by access to rare and interesting AI data based on real human interactions with large language models\n\n - Excited by the opportunity to own and shape Profound’s data platform at an early stage\n\n - Interested in working on meaningful problems at the intersection of AI and marketing\n\n - Comfortable in a fast-moving culture with autonomy, trust, and room to grow\n\n - Drawn to competitive compensation and meaningful equity\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our NYC office, designed for builders who thrive on speed, iteration, and meaningful impact. We are happy to support visa sponsorship for qualified international candidates.\n\nFor this role, the expected base salary range is $140,000 to $260,000 (NYC). Comp may vary by location. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n\n\n#LI-PRO\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"8b3eb149-6661-45d2-a8b5-765f5f7183e2","title":"Engagement Manager, Enterprise","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"Boston, Massachusetts","address":{"postalAddress":{"addressRegion":"Massachusetts","addressCountry":"United States","addressLocality":"Boston"}}},{"location":"Singapore","address":{"postalAddress":{"addressCountry":"Singapore","addressLocality":"Singapore"}}},{"location":"London, England","address":{"postalAddress":{"postalCode":"N1C 4EW","addressRegion":"Greater London","streetAddress":"5 Beaconsfield Street","addressCountry":"UK","addressLocality":"London "}}}],"publishedAt":"2026-02-21T23:02:01.993+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/8b3eb149-6661-45d2-a8b5-765f5f7183e2","applyUrl":"https://jobs.ashbyhq.com/profound/8b3eb149-6661-45d2-a8b5-765f5f7183e2/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As an Engagement Manager, you'll be the driving force behind the AI search program for your customers, ensuring successful implementation, adoption, and ongoing engagement with the Profound platform. You'll work directly with customer stakeholders to provide strategic consultation, success planning, and targeted support to help them hit their AI search goals. Partnering closely with internal teams across Sales, Product, and Engineering, you'll address customer needs, deliver meaningful outcomes, and serve as a trusted expert guiding customers through the future of AI search with best practices and actionable tactics to enhance their AI visibility.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Serve as the primary point of contact and trusted advisor for a portfolio of 25 to 35 enterprise customers</p></li><li><p style=\"min-height:1.5em\">Own the full customer journey from onboarding and implementation through driving measurable outcomes with the Profound platform</p></li><li><p style=\"min-height:1.5em\">Conduct regular strategic business reviews, proactively identifying opportunities and addressing risks to each customer’s marketing and AI search program</p></li><li><p style=\"min-height:1.5em\">Develop a deep understanding of customer objectives and proactively manage relationships with key stakeholders across marketing, operations, product, and executive teams</p></li><li><p style=\"min-height:1.5em\">Become an expert in the AI search space and develop a strong understanding of how large language models work</p></li><li><p style=\"min-height:1.5em\">Effectively multi-thread customer engagements to mitigate risk from stakeholder turnover</p></li><li><p style=\"min-height:1.5em\">Partner closely with the Account Management team to ensure value delivery aligns with commercial goals</p></li><li><p style=\"min-height:1.5em\">Collaborate internally with Sales, Product, and Engineering teams to optimize implementation and resolve technical challenges</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">At least 4 years of experience working with enterprise customers to drive strategic outcomes in a customer success, account management, or consulting capacity</p></li><li><p style=\"min-height:1.5em\">Excellent communication skills with the ability to deliver presentations and demonstrations effectively</p></li><li><p style=\"min-height:1.5em\">Self-motivated and driven, with a passion for building strong customer relationships</p></li><li><p style=\"min-height:1.5em\">Comfortable diving into challenges and operating in ambiguous environments</p></li><li><p style=\"min-height:1.5em\">Strong analytical mindset with comfort working with quantitative data</p></li><li><p style=\"min-height:1.5em\">Ability to own processes end to end with strong critical thinking skills and project management skills</p></li><li><p style=\"min-height:1.5em\">Comfortable managing multiple initiatives simultaneously</p></li><li><p style=\"min-height:1.5em\">Experience in the search or marketing industry</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our NYC, SF, Boston, London or Singapore office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $110,000 to $180,000 before variable compensation (NYC). Profound’s total compensation package is designed to be competitive and includes base salary, variable compensation, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-PRO</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs an Engagement Manager, you'll be the driving force behind the AI search program for your customers, ensuring successful implementation, adoption, and ongoing engagement with the Profound platform. You'll work directly with customer stakeholders to provide strategic consultation, success planning, and targeted support to help them hit their AI search goals. Partnering closely with internal teams across Sales, Product, and Engineering, you'll address customer needs, deliver meaningful outcomes, and serve as a trusted expert guiding customers through the future of AI search with best practices and actionable tactics to enhance their AI visibility.\n\n\n\n\nWHAT YOU’LL DO\n\n - Serve as the primary point of contact and trusted advisor for a portfolio of 25 to 35 enterprise customers\n\n - Own the full customer journey from onboarding and implementation through driving measurable outcomes with the Profound platform\n\n - Conduct regular strategic business reviews, proactively identifying opportunities and addressing risks to each customer’s marketing and AI search program\n\n - Develop a deep understanding of customer objectives and proactively manage relationships with key stakeholders across marketing, operations, product, and executive teams\n\n - Become an expert in the AI search space and develop a strong understanding of how large language models work\n\n - Effectively multi-thread customer engagements to mitigate risk from stakeholder turnover\n\n - Partner closely with the Account Management team to ensure value delivery aligns with commercial goals\n\n - Collaborate internally with Sales, Product, and Engineering teams to optimize implementation and resolve technical challenges\n\n\n\n\nWHO YOU ARE\n\n - At least 4 years of experience working with enterprise customers to drive strategic outcomes in a customer success, account management, or consulting capacity\n\n - Excellent communication skills with the ability to deliver presentations and demonstrations effectively\n\n - Self-motivated and driven, with a passion for building strong customer relationships\n\n - Comfortable diving into challenges and operating in ambiguous environments\n\n - Strong analytical mindset with comfort working with quantitative data\n\n - Ability to own processes end to end with strong critical thinking skills and project management skills\n\n - Comfortable managing multiple initiatives simultaneously\n\n - Experience in the search or marketing industry\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our NYC, SF, Boston, London or Singapore office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $110,000 to $180,000 before variable compensation (NYC). Profound’s total compensation package is designed to be competitive and includes base salary, variable compensation, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n\n\n#LI-PRO\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"f19954eb-4a10-4999-acf6-c0187e1aa170","title":"Engagement Manager, Mid-Market","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"San Francisco, California","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Boston, Massachusetts","address":{"postalAddress":{"addressRegion":"Massachusetts","addressCountry":"United States","addressLocality":"Boston"}}},{"location":"London, England","address":{"postalAddress":{"postalCode":"N1C 4EW","addressRegion":"Greater London","streetAddress":"5 Beaconsfield Street","addressCountry":"UK","addressLocality":"London "}}}],"publishedAt":"2026-02-21T23:12:12.194+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/f19954eb-4a10-4999-acf6-c0187e1aa170","applyUrl":"https://jobs.ashbyhq.com/profound/f19954eb-4a10-4999-acf6-c0187e1aa170/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As an Engagement Manager, you'll be the driving force behind the AI search program for your customers, ensuring successful implementation, adoption, and ongoing engagement with the Profound platform. You'll work directly with customer stakeholders to provide strategic consultation, success planning, and targeted support to help them hit their AI search goals. Partnering closely with internal teams across Sales, Product, and Engineering, you'll address customer needs, deliver meaningful outcomes, and serve as a trusted expert guiding customers through the future of AI search with best practices and actionable tactics to enhance their AI visibility.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Serve as the primary point of contact and trusted advisor for a portfolio of 45 to 55 mid-market customers</p></li><li><p style=\"min-height:1.5em\">Own the full customer journey from onboarding and implementation through driving measurable business outcomes with the Profound platform</p></li><li><p style=\"min-height:1.5em\">Develop and execute a combination of white-glove initiatives and scaled strategies to ensure strong customer health and engagement</p></li><li><p style=\"min-height:1.5em\">Become an expert in the AI search space and develop a strong understanding of how large language models work</p></li><li><p style=\"min-height:1.5em\">Effectively multi-thread customer engagements to mitigate risk from stakeholder turnover</p></li><li><p style=\"min-height:1.5em\">Partner closely with the Account Management team to ensure value delivery aligns with commercial goals</p></li><li><p style=\"min-height:1.5em\">Collaborate internally with Sales, Product, and Engineering teams to optimize implementation and resolve technical challenges</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">2 or more years of experience working with mid-market customers to drive strategic outcomes in a customer success, account management, or consulting capacity</p></li><li><p style=\"min-height:1.5em\">Excellent communication skills with the ability to deliver presentations and demonstrations effectively</p></li><li><p style=\"min-height:1.5em\">Self-motivated and driven, with a passion for building strong customer relationships</p></li><li><p style=\"min-height:1.5em\">Comfortable diving into challenges and operating in ambiguous environments</p></li><li><p style=\"min-height:1.5em\">Strong analytical mindset with comfort working with quantitative data</p></li><li><p style=\"min-height:1.5em\">Ability to own processes end to end with strong critical thinking skills and project management skills</p></li><li><p style=\"min-height:1.5em\">Comfortable managing multiple initiatives simultaneously</p></li><li><p style=\"min-height:1.5em\">Experience in the search or marketing industry</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our NYC, SF, or London office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $110,000 to $180,000 before variable compensation (NYC). Profound’s total compensation package is designed to be competitive and includes base salary, variable compensation, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-PRO</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs an Engagement Manager, you'll be the driving force behind the AI search program for your customers, ensuring successful implementation, adoption, and ongoing engagement with the Profound platform. You'll work directly with customer stakeholders to provide strategic consultation, success planning, and targeted support to help them hit their AI search goals. Partnering closely with internal teams across Sales, Product, and Engineering, you'll address customer needs, deliver meaningful outcomes, and serve as a trusted expert guiding customers through the future of AI search with best practices and actionable tactics to enhance their AI visibility.\n\n\n\n\nWHAT YOU’LL DO\n\n - Serve as the primary point of contact and trusted advisor for a portfolio of 45 to 55 mid-market customers\n\n - Own the full customer journey from onboarding and implementation through driving measurable business outcomes with the Profound platform\n\n - Develop and execute a combination of white-glove initiatives and scaled strategies to ensure strong customer health and engagement\n\n - Become an expert in the AI search space and develop a strong understanding of how large language models work\n\n - Effectively multi-thread customer engagements to mitigate risk from stakeholder turnover\n\n - Partner closely with the Account Management team to ensure value delivery aligns with commercial goals\n\n - Collaborate internally with Sales, Product, and Engineering teams to optimize implementation and resolve technical challenges\n\n\n\n\nWHO YOU ARE\n\n - 2 or more years of experience working with mid-market customers to drive strategic outcomes in a customer success, account management, or consulting capacity\n\n - Excellent communication skills with the ability to deliver presentations and demonstrations effectively\n\n - Self-motivated and driven, with a passion for building strong customer relationships\n\n - Comfortable diving into challenges and operating in ambiguous environments\n\n - Strong analytical mindset with comfort working with quantitative data\n\n - Ability to own processes end to end with strong critical thinking skills and project management skills\n\n - Comfortable managing multiple initiatives simultaneously\n\n - Experience in the search or marketing industry\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our NYC, SF, or London office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $110,000 to $180,000 before variable compensation (NYC). Profound’s total compensation package is designed to be competitive and includes base salary, variable compensation, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n\n\n#LI-PRO\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"b503a094-29d9-4b2b-ae0a-158a47a9a36a","title":"Engagement Manager, Scale","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"San Francisco, California","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"London, England","address":{"postalAddress":{"postalCode":"N1C 4EW","addressRegion":"Greater London","streetAddress":"5 Beaconsfield Street","addressCountry":"UK","addressLocality":"London "}}}],"publishedAt":"2026-02-21T23:20:01.046+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/b503a094-29d9-4b2b-ae0a-158a47a9a36a","applyUrl":"https://jobs.ashbyhq.com/profound/b503a094-29d9-4b2b-ae0a-158a47a9a36a/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As an Engagement Manager, you'll be the driving force behind the AI search program for your customers, ensuring successful implementation, adoption, and ongoing engagement with the Profound platform. You'll work directly with customer stakeholders to provide strategic consultation, success planning, and targeted support to help them hit their AI search goals. Partnering closely with internal teams across Sales, Product, and Engineering, you'll address customer needs, deliver meaningful outcomes, and serve as a trusted expert guiding customers through the future of AI search with best practices and actionable tactics to enhance their AI visibility.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Develop and execute tech-touch strategies in partnership with the Scale team to ensure hundreds of SMB customers are realizing value from the Profound platform</p></li><li><p style=\"min-height:1.5em\">Own the full customer journey through automation and scaled strategies, from onboarding and implementation to driving measurable business outcomes</p></li><li><p style=\"min-height:1.5em\">Become an expert in the AI search space and develop a strong understanding of how large language models work</p></li><li><p style=\"min-height:1.5em\">Partner closely with the Account Management team to ensure value delivery aligns with commercial goals</p></li><li><p style=\"min-height:1.5em\">Collaborate internally with Sales, Product, and Engineering teams to optimize implementation and resolve technical challenges</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">2 or more years of experience working with scale, tech-touch, or SMB customers in a customer success capacity, or experience as a growth-oriented product manager</p></li><li><p style=\"min-height:1.5em\">Ability to own processes end to end with strong systems thinking and critical thinking skills</p></li><li><p style=\"min-height:1.5em\">Excellent communication skills with the ability to deliver presentations and demonstrations effectively</p></li><li><p style=\"min-height:1.5em\">Self-motivated and driven, with a passion for building strong customer relationships</p></li><li><p style=\"min-height:1.5em\">Comfortable diving into challenges and operating in ambiguous environments</p></li><li><p style=\"min-height:1.5em\">Strong analytical mindset with comfort working with quantitative data</p></li><li><p style=\"min-height:1.5em\">Comfortable managing multiple initiatives simultaneously</p></li><li><p style=\"min-height:1.5em\">Experience in the search or marketing industry</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our NYC, SF, or London office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $110,000 to $180,000 before variable compensation (NYC). Profound’s total compensation package is designed to be competitive and includes base salary, variable compensation, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-PRO</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs an Engagement Manager, you'll be the driving force behind the AI search program for your customers, ensuring successful implementation, adoption, and ongoing engagement with the Profound platform. You'll work directly with customer stakeholders to provide strategic consultation, success planning, and targeted support to help them hit their AI search goals. Partnering closely with internal teams across Sales, Product, and Engineering, you'll address customer needs, deliver meaningful outcomes, and serve as a trusted expert guiding customers through the future of AI search with best practices and actionable tactics to enhance their AI visibility.\n\n\n\n\nWHAT YOU’LL DO\n\n - Develop and execute tech-touch strategies in partnership with the Scale team to ensure hundreds of SMB customers are realizing value from the Profound platform\n\n - Own the full customer journey through automation and scaled strategies, from onboarding and implementation to driving measurable business outcomes\n\n - Become an expert in the AI search space and develop a strong understanding of how large language models work\n\n - Partner closely with the Account Management team to ensure value delivery aligns with commercial goals\n\n - Collaborate internally with Sales, Product, and Engineering teams to optimize implementation and resolve technical challenges\n\n\n\n\nWHO YOU ARE\n\n - 2 or more years of experience working with scale, tech-touch, or SMB customers in a customer success capacity, or experience as a growth-oriented product manager\n\n - Ability to own processes end to end with strong systems thinking and critical thinking skills\n\n - Excellent communication skills with the ability to deliver presentations and demonstrations effectively\n\n - Self-motivated and driven, with a passion for building strong customer relationships\n\n - Comfortable diving into challenges and operating in ambiguous environments\n\n - Strong analytical mindset with comfort working with quantitative data\n\n - Comfortable managing multiple initiatives simultaneously\n\n - Experience in the search or marketing industry\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our NYC, SF, or London office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $110,000 to $180,000 before variable compensation (NYC). Profound’s total compensation package is designed to be competitive and includes base salary, variable compensation, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n\n\n#LI-PRO\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"b2deecb1-38e0-477e-8628-2241f2bf2718","title":"Strategic Finance & Operations","department":"General & Administrative","team":"Finance","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"San Francisco, California","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-02-27T17:03:11.474+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/b2deecb1-38e0-477e-8628-2241f2bf2718","applyUrl":"https://jobs.ashbyhq.com/profound/b2deecb1-38e0-477e-8628-2241f2bf2718/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">We are hiring for Strategic Finance and Operations as a high-impact, early finance hire to help build the financial backbone of one of the fastest-growing companies in AI. This is a true Swiss army knife role, hands-on, fast-moving, and high-visibility. You will partner with every team at Profound, and no two weeks will look the same.</p><p style=\"min-height:1.5em\">The ideal candidate holds themselves to a high bar, moves quickly without sacrificing precision, and thrives when given ownership to lead work from start to finish.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Drive strategic analyses that inform how we price, invest, and compete, translating complex data into clear recommendations for the business</p></li><li><p style=\"min-height:1.5em\">Partner with Sales, RevOps, Marketing, and Engineering as the connective tissue between Finance and the rest of the company</p></li><li><p style=\"min-height:1.5em\">Help build the financial infrastructure for a company expanding internationally</p></li><li><p style=\"min-height:1.5em\">Build and maintain financial models that drive planning, investment decisions, and long-term growth</p></li><li><p style=\"min-height:1.5em\">Take on high-impact ad hoc projects that do not fit neatly into a job description but provide outsized leverage to the business</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3 to 7 years of experience in strategic finance, FP&amp;A, investment banking, management consulting, or a similarly rigorous analytical role, with high-growth SaaS experience strongly preferred</p></li><li><p style=\"min-height:1.5em\">Technically sharp and able to turn ambiguous data into a narrative that drives strategic decision-making</p></li><li><p style=\"min-height:1.5em\">Fluent in SaaS business models and able to connect metrics to the operating decisions that move them</p></li><li><p style=\"min-height:1.5em\">Excellent written and verbal communicator who can make complex ideas land with any audience</p></li><li><p style=\"min-height:1.5em\">High ownership and low ego, caring more about getting it right than getting credit</p></li><li><p style=\"min-height:1.5em\">Naturally curious with a bias toward action, eager to dig in, figure it out, and move things forward without waiting to be asked</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our NYC or SF office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $115,000 to $220,000 (NYC and SF). Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nWe are hiring for Strategic Finance and Operations as a high-impact, early finance hire to help build the financial backbone of one of the fastest-growing companies in AI. This is a true Swiss army knife role, hands-on, fast-moving, and high-visibility. You will partner with every team at Profound, and no two weeks will look the same.\n\nThe ideal candidate holds themselves to a high bar, moves quickly without sacrificing precision, and thrives when given ownership to lead work from start to finish.\n\n\n\n\nWHAT YOU’LL DO\n\n - Drive strategic analyses that inform how we price, invest, and compete, translating complex data into clear recommendations for the business\n\n - Partner with Sales, RevOps, Marketing, and Engineering as the connective tissue between Finance and the rest of the company\n\n - Help build the financial infrastructure for a company expanding internationally\n\n - Build and maintain financial models that drive planning, investment decisions, and long-term growth\n\n - Take on high-impact ad hoc projects that do not fit neatly into a job description but provide outsized leverage to the business\n\n\n\n\nWHO YOU ARE\n\n - 3 to 7 years of experience in strategic finance, FP&A, investment banking, management consulting, or a similarly rigorous analytical role, with high-growth SaaS experience strongly preferred\n\n - Technically sharp and able to turn ambiguous data into a narrative that drives strategic decision-making\n\n - Fluent in SaaS business models and able to connect metrics to the operating decisions that move them\n\n - Excellent written and verbal communicator who can make complex ideas land with any audience\n\n - High ownership and low ego, caring more about getting it right than getting credit\n\n - Naturally curious with a bias toward action, eager to dig in, figure it out, and move things forward without waiting to be asked\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our NYC or SF office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $115,000 to $220,000 (NYC and SF). Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"c6aece71-f565-4d15-9afd-245cfc9c2d25","title":"Recruiter","department":"General & Administrative","team":"Recruiting","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"San Francisco, California","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-06-16T00:40:24.092+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/c6aece71-f565-4d15-9afd-245cfc9c2d25","applyUrl":"https://jobs.ashbyhq.com/profound/c6aece71-f565-4d15-9afd-245cfc9c2d25/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As our Recruiter, you will be the flexible engine of our talent team. Where our GTM and Technical recruiters go deep on a single domain, you go wide, owning full-cycle hiring across whatever the business needs most at any given moment, from technical to GTM to G&amp;A, plus the high-priority, first-of-their-kind searches that don't fit neatly into any one box. This is a true generalist role for someone who thrives on variety and wants to plug into the most important open need, whatever it happens to be that week.</p><p style=\"min-height:1.5em\"></p><h2><strong>What you'll do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own full-cycle recruiting across any function we prioritize, including engineering, sales, marketing, operations, finance, and the net-new roles that emerge as we grow</p></li><li><p style=\"min-height:1.5em\">Flex between requisitions and reprioritize quickly as company needs shift, partnering with our GTM and Technical recruiters to absorb overflow and take point on net-new or unconventional searches</p></li><li><p style=\"min-height:1.5em\">Stand up sourcing strategies for unfamiliar or first-of-their-kind roles, building the playbook where none exists yet</p></li><li><p style=\"min-height:1.5em\">Partner with founders and hiring managers to define scorecards, interview loops, and tight SLAs for every search you pick up</p></li><li><p style=\"min-height:1.5em\">Craft crisp outreach and a high-touch candidate experience that reflects our mission and pace, from first message to signed offer</p></li><li><p style=\"min-height:1.5em\">Keep the funnel instrumented through ATS hygiene, conversion data, and fast iteration on what's working</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Who you are</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">A versatile, full-cycle recruiter who has hired across multiple functions and is energized by variety rather than a single specialty</p></li><li><p style=\"min-height:1.5em\">Comfortable with ambiguity: you can pick up an unfamiliar role, get smart fast, and build a sourcing plan from scratch</p></li><li><p style=\"min-height:1.5em\">High-agency and adaptable, able to reprioritize on a dime as the business changes underneath you</p></li><li><p style=\"min-height:1.5em\">A creative sourcer with a real network and the persistence to build one where it doesn't exist</p></li><li><p style=\"min-height:1.5em\">Data- and process-minded, tracking time to fill and source yield and knowing how to unblock bottlenecks</p></li><li><p style=\"min-height:1.5em\">A track record at fast-growing startups, ideally familiar with the NYC ecosystem</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Location</strong></h2><p style=\"min-height:1.5em\">This is an on-site role based in our NYC or SF office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $160,000 to $215,000 (NYC and SF). Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">#LI-PRO</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs our Recruiter, you will be the flexible engine of our talent team. Where our GTM and Technical recruiters go deep on a single domain, you go wide, owning full-cycle hiring across whatever the business needs most at any given moment, from technical to GTM to G&A, plus the high-priority, first-of-their-kind searches that don't fit neatly into any one box. This is a true generalist role for someone who thrives on variety and wants to plug into the most important open need, whatever it happens to be that week.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own full-cycle recruiting across any function we prioritize, including engineering, sales, marketing, operations, finance, and the net-new roles that emerge as we grow\n\n - Flex between requisitions and reprioritize quickly as company needs shift, partnering with our GTM and Technical recruiters to absorb overflow and take point on net-new or unconventional searches\n\n - Stand up sourcing strategies for unfamiliar or first-of-their-kind roles, building the playbook where none exists yet\n\n - Partner with founders and hiring managers to define scorecards, interview loops, and tight SLAs for every search you pick up\n\n - Craft crisp outreach and a high-touch candidate experience that reflects our mission and pace, from first message to signed offer\n\n - Keep the funnel instrumented through ATS hygiene, conversion data, and fast iteration on what's working\n\n\n\n\nWHO YOU ARE\n\n - A versatile, full-cycle recruiter who has hired across multiple functions and is energized by variety rather than a single specialty\n\n - Comfortable with ambiguity: you can pick up an unfamiliar role, get smart fast, and build a sourcing plan from scratch\n\n - High-agency and adaptable, able to reprioritize on a dime as the business changes underneath you\n\n - A creative sourcer with a real network and the persistence to build one where it doesn't exist\n\n - Data- and process-minded, tracking time to fill and source yield and knowing how to unblock bottlenecks\n\n - A track record at fast-growing startups, ideally familiar with the NYC ecosystem\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our NYC or SF office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $160,000 to $215,000 (NYC and SF). Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n#LI-PRO\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"7487a796-0068-49d5-929e-1d243ad82453","title":"Senior Commercial Counsel","department":"General & Administrative","team":"Legal","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[],"publishedAt":"2026-02-26T23:54:07.570+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/7487a796-0068-49d5-929e-1d243ad82453","applyUrl":"https://jobs.ashbyhq.com/profound/7487a796-0068-49d5-929e-1d243ad82453/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As our Senior Commercial Counsel, you’ll be the legal backbone of our sales motion: responsible for reviewing, redlining, and negotiating contracts with a wide variety of customers and partners. You’ll work closely with Sales and Leadership to keep deals moving while protecting Profound’s interests.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Review, redline, and negotiate a variety of outbound (sell-side) commercial agreements, procurement agreements, partnership agreements, and bespoke business development deals</p></li><li><p style=\"min-height:1.5em\">Act as the primary legal contact for Sales to facilitate the entire deal process from A to Z through contract execution</p></li><li><p style=\"min-height:1.5em\">Create and maintain contract templates and playbooks for efficiency</p></li><li><p style=\"min-height:1.5em\">Implement and continue to iterate on the company’s AI legal ops strategy</p></li><li><p style=\"min-height:1.5em\">Monitor data privacy, AI, and IP regulations to provide actionable guidance</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">6-10 years of legal experience, with at least 2 years negotiating B2B SaaS contracts at a global in-house data-centric SaaS organization with high deal velocity.</p></li><li><p style=\"min-height:1.5em\">Above all, you must have excellent judgment and critical thinking skills.</p></li><li><p style=\"min-height:1.5em\">You have an obsession with internal client and external customer happiness, with a demonstrated history of promoting scalable processes and procedures.</p></li><li><p style=\"min-height:1.5em\">You are independent, patient, thoughtful, and adept at managing shifting priorities in a demanding, fast-paced environment, but at the same time possess the judgment to know when and how to escalate issues.</p></li><li><p style=\"min-height:1.5em\">Ability to manage the sales contract review process autonomously</p></li><li><p style=\"min-height:1.5em\">Skilled in the transactional aspects of GDPR</p></li><li><p style=\"min-height:1.5em\">Pragmatic approach to balancing legal risk and business needs</p></li><li><p style=\"min-height:1.5em\">Exceptional communication skills for conveying legal concepts to non-lawyers</p></li><li><p style=\"min-height:1.5em\">Experience in-house at a high-growth AI/data-centric products is a major plus</p></li><li><p style=\"min-height:1.5em\">Licensed to practice law in the U.S.</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $200,000 to $240,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs our Senior Commercial Counsel, you’ll be the legal backbone of our sales motion: responsible for reviewing, redlining, and negotiating contracts with a wide variety of customers and partners. You’ll work closely with Sales and Leadership to keep deals moving while protecting Profound’s interests.\n\n\n\n\nWHAT YOU’LL DO\n\n - Review, redline, and negotiate a variety of outbound (sell-side) commercial agreements, procurement agreements, partnership agreements, and bespoke business development deals\n\n - Act as the primary legal contact for Sales to facilitate the entire deal process from A to Z through contract execution\n\n - Create and maintain contract templates and playbooks for efficiency\n\n - Implement and continue to iterate on the company’s AI legal ops strategy\n\n - Monitor data privacy, AI, and IP regulations to provide actionable guidance\n\n\n\n\nWHO YOU ARE\n\n - 6-10 years of legal experience, with at least 2 years negotiating B2B SaaS contracts at a global in-house data-centric SaaS organization with high deal velocity.\n\n - Above all, you must have excellent judgment and critical thinking skills.\n\n - You have an obsession with internal client and external customer happiness, with a demonstrated history of promoting scalable processes and procedures.\n\n - You are independent, patient, thoughtful, and adept at managing shifting priorities in a demanding, fast-paced environment, but at the same time possess the judgment to know when and how to escalate issues.\n\n - Ability to manage the sales contract review process autonomously\n\n - Skilled in the transactional aspects of GDPR\n\n - Pragmatic approach to balancing legal risk and business needs\n\n - Exceptional communication skills for conveying legal concepts to non-lawyers\n\n - Experience in-house at a high-growth AI/data-centric products is a major plus\n\n - Licensed to practice law in the U.S.\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $200,000 to $240,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"58988e29-6ccf-4e87-a3d5-a0cb69f0fa8b","title":"Manager, Account Management, Mid-Market","department":"Sales","team":"Sales","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[],"publishedAt":"2026-02-28T20:05:32.742+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/58988e29-6ccf-4e87-a3d5-a0cb69f0fa8b","applyUrl":"https://jobs.ashbyhq.com/profound/58988e29-6ccf-4e87-a3d5-a0cb69f0fa8b/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As Manager, Mid-Market Account Management, you’ll lead and develop a team of Mid-Market Account Managers responsible for driving renewal and expansion revenue across Profound’s growing mid-market customer base. You’ll set the strategy for how the team engages mid-market stakeholders, coaches them through high-velocity commercial cycles, and ensures every account is positioned for long-term growth. Partnering closely with Engagement Management, Product, and Revenue leadership, you’ll build the playbooks, processes, and culture that turn strong individual contributors into a high-performing, scalable mid-market team.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Lead, coach, and develop a team of Mid-Market Account Managers, setting clear expectations and holding the team accountable to monthly and quarterly revenue targets for renewals, cross-sells, and upsells</p></li><li><p style=\"min-height:1.5em\">Own the team’s mid-market book of business and be directly accountable for renewal rates, net revenue retention, and expansion revenue</p></li><li><p style=\"min-height:1.5em\">Design and refine mid-market account management playbooks covering the full customer lifecycle from onboarding handoff through renewal and expansion</p></li><li><p style=\"min-height:1.5em\">Run regular pipeline reviews, deal inspections, and forecast calls to ensure accuracy, identify risk early, and coach deal strategy</p></li><li><p style=\"min-height:1.5em\">Build a data-driven team culture rooted in CRM hygiene, pipeline discipline, and transparent reporting</p></li><li><p style=\"min-height:1.5em\">Partner with Account Managers on key accounts, joining executive business reviews, escalations, and multi-product negotiations as a senior commercial partner</p></li><li><p style=\"min-height:1.5em\">Develop and maintain strong relationships with mid-market stakeholders, serving as a senior point of escalation and trusted advisor</p></li><li><p style=\"min-height:1.5em\">Recruit, onboard, and ramp new Mid-Market Account Managers as the team scales, establishing structured training programs and career paths</p></li><li><p style=\"min-height:1.5em\">Collaborate cross-functionally with Product, Engineering, Marketing, and Engagement Management to surface mid-market insights and improve customer experience</p></li><li><p style=\"min-height:1.5em\">Identify and champion process improvements and tools that help the team manage a high volume of accounts efficiently</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">4 or more years of SaaS experience in account management, customer success, or expansion sales, including at least 1 to 2 years directly managing a quota-carrying team</p></li><li><p style=\"min-height:1.5em\">Proven track record of building and leading teams that meet or exceed renewal and expansion targets within a mid-market or commercial segment</p></li><li><p style=\"min-height:1.5em\">Strong coaching and development framework with a passion for growing high-performing teams</p></li><li><p style=\"min-height:1.5em\">Expertise in consultative selling and navigating mid-market deal cycles that balance speed with multi-stakeholder coordination</p></li><li><p style=\"min-height:1.5em\">Strong forecasting ability and pipeline discipline with experience using CRM tools to drive data-informed decisions</p></li><li><p style=\"min-height:1.5em\">High emotional intelligence and executive presence with the ability to build trust at Director and VP levels</p></li><li><p style=\"min-height:1.5em\">Operationally minded with a focus on building scalable systems tailored to mid-market pace and volume</p></li><li><p style=\"min-height:1.5em\">Entrepreneurial and proactive, comfortable owning outcomes in a high-growth environment</p></li><li><p style=\"min-height:1.5em\">High integrity and long-term orientation focused on sustainable revenue growth</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $130,000 to $195,000 before commission. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-DNI</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs Manager, Mid-Market Account Management, you’ll lead and develop a team of Mid-Market Account Managers responsible for driving renewal and expansion revenue across Profound’s growing mid-market customer base. You’ll set the strategy for how the team engages mid-market stakeholders, coaches them through high-velocity commercial cycles, and ensures every account is positioned for long-term growth. Partnering closely with Engagement Management, Product, and Revenue leadership, you’ll build the playbooks, processes, and culture that turn strong individual contributors into a high-performing, scalable mid-market team.\n\n\n\n\nWHAT YOU’LL DO\n\n - Lead, coach, and develop a team of Mid-Market Account Managers, setting clear expectations and holding the team accountable to monthly and quarterly revenue targets for renewals, cross-sells, and upsells\n\n - Own the team’s mid-market book of business and be directly accountable for renewal rates, net revenue retention, and expansion revenue\n\n - Design and refine mid-market account management playbooks covering the full customer lifecycle from onboarding handoff through renewal and expansion\n\n - Run regular pipeline reviews, deal inspections, and forecast calls to ensure accuracy, identify risk early, and coach deal strategy\n\n - Build a data-driven team culture rooted in CRM hygiene, pipeline discipline, and transparent reporting\n\n - Partner with Account Managers on key accounts, joining executive business reviews, escalations, and multi-product negotiations as a senior commercial partner\n\n - Develop and maintain strong relationships with mid-market stakeholders, serving as a senior point of escalation and trusted advisor\n\n - Recruit, onboard, and ramp new Mid-Market Account Managers as the team scales, establishing structured training programs and career paths\n\n - Collaborate cross-functionally with Product, Engineering, Marketing, and Engagement Management to surface mid-market insights and improve customer experience\n\n - Identify and champion process improvements and tools that help the team manage a high volume of accounts efficiently\n\n\n\n\nWHO YOU ARE\n\n - 4 or more years of SaaS experience in account management, customer success, or expansion sales, including at least 1 to 2 years directly managing a quota-carrying team\n\n - Proven track record of building and leading teams that meet or exceed renewal and expansion targets within a mid-market or commercial segment\n\n - Strong coaching and development framework with a passion for growing high-performing teams\n\n - Expertise in consultative selling and navigating mid-market deal cycles that balance speed with multi-stakeholder coordination\n\n - Strong forecasting ability and pipeline discipline with experience using CRM tools to drive data-informed decisions\n\n - High emotional intelligence and executive presence with the ability to build trust at Director and VP levels\n\n - Operationally minded with a focus on building scalable systems tailored to mid-market pace and volume\n\n - Entrepreneurial and proactive, comfortable owning outcomes in a high-growth environment\n\n - High integrity and long-term orientation focused on sustainable revenue growth\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $130,000 to $195,000 before commission. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n\n\n#LI-DNI\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"354d5049-d545-49dd-9299-17987d6c2c7b","title":"Manager, Account Management, Enterprise","department":"Sales","team":"Sales","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[{"location":"London, England","address":{"postalAddress":{"postalCode":"N1C 4EW","addressRegion":"Greater London","streetAddress":"5 Beaconsfield Street","addressCountry":"UK","addressLocality":"London "}}}],"publishedAt":"2026-03-09T23:45:23.192+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/profound/354d5049-d545-49dd-9299-17987d6c2c7b","applyUrl":"https://jobs.ashbyhq.com/profound/354d5049-d545-49dd-9299-17987d6c2c7b/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As Manager, Enterprise Account Management, you'll lead and develop a team of Enterprise Account Managers responsible for driving renewal and expansion revenue across Profound's largest and most strategic customers. You'll set the strategy for how the team engages enterprise stakeholders, coaches them through complex, high-value commercial cycles, and ensures every account is positioned for long-term growth. Partnering closely with Engagement Management, Product, and Revenue leadership, you'll build the playbooks, processes, and culture that turn strong individual contributors into a high-performing, scalable enterprise team.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Lead, coach, and develop a team of Enterprise Account Managers, setting clear expectations and holding the team accountable to monthly and quarterly revenue targets for renewals, cross-sells, and upsells</p></li><li><p style=\"min-height:1.5em\">Own the team’s enterprise book of business and be directly accountable for renewal rates, net revenue retention, and expansion revenue</p></li><li><p style=\"min-height:1.5em\">Design and refine enterprise account management playbooks covering the full customer lifecycle from onboarding handoff through renewal and expansion</p></li><li><p style=\"min-height:1.5em\">Run regular pipeline reviews, deal inspections, and forecast calls to ensure accuracy, identify risk early, and coach enterprise deal strategy</p></li><li><p style=\"min-height:1.5em\">Build a data-driven team culture rooted in CRM hygiene, pipeline discipline, and transparent reporting</p></li><li><p style=\"min-height:1.5em\">Partner with Enterprise Account Managers on strategic accounts, joining C-level business reviews, escalations, and complex multi-year negotiations</p></li><li><p style=\"min-height:1.5em\">Develop and maintain executive relationships within key enterprise accounts</p></li><li><p style=\"min-height:1.5em\">Recruit, onboard, and ramp new Enterprise Account Managers, establishing structured training programs and clear career paths</p></li><li><p style=\"min-height:1.5em\">Collaborate cross-functionally with Product, Engineering, Marketing, and Engagement Management to surface enterprise insights and improve customer experience</p></li><li><p style=\"min-height:1.5em\">Identify and champion process improvements, tools, and enablement resources that help the team navigate long enterprise cycles more efficiently</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5 or more years of SaaS experience in enterprise account management, customer success, or expansion sales, including at least 2 years directly managing a quota-carrying team</p></li><li><p style=\"min-height:1.5em\">Proven track record of leading teams that meet or exceed renewal and expansion targets within an enterprise segment</p></li><li><p style=\"min-height:1.5em\">Strong coaching and development framework with a passion for building high-performing teams</p></li><li><p style=\"min-height:1.5em\">Deep expertise in consultative selling and navigating complex, multi-stakeholder enterprise deal cycles involving procurement and legal</p></li><li><p style=\"min-height:1.5em\">Strong forecasting ability and pipeline discipline with experience using CRM tools to drive data-informed decisions</p></li><li><p style=\"min-height:1.5em\">High emotional intelligence and executive presence with the ability to build trust at the C-suite and VP level</p></li><li><p style=\"min-height:1.5em\">Operationally minded with a focus on building scalable, repeatable systems tailored to enterprise customer needs</p></li><li><p style=\"min-height:1.5em\">Entrepreneurial and proactive, comfortable owning outcomes in a high-growth environment</p></li><li><p style=\"min-height:1.5em\">High integrity and long-term orientation focused on sustainable revenue growth</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our SF or London office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $135,000 to $210,000 before variable compensation (SF). Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-DNI</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs Manager, Enterprise Account Management, you'll lead and develop a team of Enterprise Account Managers responsible for driving renewal and expansion revenue across Profound's largest and most strategic customers. You'll set the strategy for how the team engages enterprise stakeholders, coaches them through complex, high-value commercial cycles, and ensures every account is positioned for long-term growth. Partnering closely with Engagement Management, Product, and Revenue leadership, you'll build the playbooks, processes, and culture that turn strong individual contributors into a high-performing, scalable enterprise team.\n\n\n\n\nWHAT YOU’LL DO\n\n - Lead, coach, and develop a team of Enterprise Account Managers, setting clear expectations and holding the team accountable to monthly and quarterly revenue targets for renewals, cross-sells, and upsells\n\n - Own the team’s enterprise book of business and be directly accountable for renewal rates, net revenue retention, and expansion revenue\n\n - Design and refine enterprise account management playbooks covering the full customer lifecycle from onboarding handoff through renewal and expansion\n\n - Run regular pipeline reviews, deal inspections, and forecast calls to ensure accuracy, identify risk early, and coach enterprise deal strategy\n\n - Build a data-driven team culture rooted in CRM hygiene, pipeline discipline, and transparent reporting\n\n - Partner with Enterprise Account Managers on strategic accounts, joining C-level business reviews, escalations, and complex multi-year negotiations\n\n - Develop and maintain executive relationships within key enterprise accounts\n\n - Recruit, onboard, and ramp new Enterprise Account Managers, establishing structured training programs and clear career paths\n\n - Collaborate cross-functionally with Product, Engineering, Marketing, and Engagement Management to surface enterprise insights and improve customer experience\n\n - Identify and champion process improvements, tools, and enablement resources that help the team navigate long enterprise cycles more efficiently\n\n\n\n\nWHO YOU ARE\n\n - 5 or more years of SaaS experience in enterprise account management, customer success, or expansion sales, including at least 2 years directly managing a quota-carrying team\n\n - Proven track record of leading teams that meet or exceed renewal and expansion targets within an enterprise segment\n\n - Strong coaching and development framework with a passion for building high-performing teams\n\n - Deep expertise in consultative selling and navigating complex, multi-stakeholder enterprise deal cycles involving procurement and legal\n\n - Strong forecasting ability and pipeline discipline with experience using CRM tools to drive data-informed decisions\n\n - High emotional intelligence and executive presence with the ability to build trust at the C-suite and VP level\n\n - Operationally minded with a focus on building scalable, repeatable systems tailored to enterprise customer needs\n\n - Entrepreneurial and proactive, comfortable owning outcomes in a high-growth environment\n\n - High integrity and long-term orientation focused on sustainable revenue growth\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our SF or London office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $135,000 to $210,000 before variable compensation (SF). Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n\n\n#LI-DNI\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"fd1d322e-a6b2-4075-88f2-23eb69e9e43e","title":"Account Manager (Agency)","department":"Sales","team":"Sales","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"Singapore","address":{"postalAddress":{"addressCountry":"Singapore","addressLocality":"Singapore"}}},{"location":"London, England","address":{"postalAddress":{"postalCode":"N1C 4EW","addressRegion":"Greater London","streetAddress":"5 Beaconsfield Street","addressCountry":"UK","addressLocality":"London "}}}],"publishedAt":"2026-06-09T13:44:20.171+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/fd1d322e-a6b2-4075-88f2-23eb69e9e43e","applyUrl":"https://jobs.ashbyhq.com/profound/fd1d322e-a6b2-4075-88f2-23eb69e9e43e/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As an Account Manager, Agency, you'll be at the center of this transformation and drive growth across your customers. You'll partner directly with Profound’s agency partners’ executives and key stakeholders to understand their business goals, address pain points, and ensure Profound is delivering clear, measurable ROI for the agencies and for their end clients. Working closely with our Agency Engagement Managers and Agency Account Executives, you'll connect platform usage and engagement to real business outcomes, and expand relationships both within agencies and with their end clients.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>What you’ll do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own a portfolio of 40 to 60 accounts (depends on contract values) and be directly responsible for renewal and expansion revenue</p></li><li><p style=\"min-height:1.5em\">Co-manage the customer lifecycle with the Agency Engagement Management team from onboarding through expansions and renewals, identifying opportunities to deepen adoption and value for the agency and their clients</p></li><li><p style=\"min-height:1.5em\">Develop a deep understanding of each customer’s goals, workflows, and organization to position Profound as a must-have partner</p></li><li><p style=\"min-height:1.5em\">Partner with agencies to build strong relationships with enterprise brands along the way, empowering agency stakeholders and their client stakeholders</p></li><li><p style=\"min-height:1.5em\">Build organizational maps of agencies to expand relationships and impact</p></li><li><p style=\"min-height:1.5em\">Build and manage a pipeline of renewals, cross-sells, and upsells against monthly and quarterly revenue targets</p></li><li><p style=\"min-height:1.5em\">Lead commercial conversations including executive business reviews and negotiations for multi-product renewals and upsells</p></li><li><p style=\"min-height:1.5em\">Forecast with precision using CRM data and pipeline management best practices to ensure transparency and accountability</p></li><li><p style=\"min-height:1.5em\">Drive mutual value for agencies who are part of the Profound Partners program, in collaboration with the Ecosystem team (joint GTM, training and enablement, etc.)</p></li><li><p style=\"min-height:1.5em\">Collaborate cross-functionally with Product, Engineering, Agency Account Executives and Agency Engagement Managers to deliver a seamless agency partnership experience and surface insights that drive adoption</p></li></ul><p style=\"min-height:1.5em\"><strong>Who you are</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5 or more years of SaaS experience in account management, renewals, or expansion sales, with a specific focus on agencies and agency partnerships</p></li><li><p style=\"min-height:1.5em\">Track record of exceeding commercial targets through renewals and upsells, with quota-carrying experience preferred</p></li><li><p style=\"min-height:1.5em\">Strong consultative selling skills and comfort leading discovery, demos, and business reviews with senior stakeholders</p></li><li><p style=\"min-height:1.5em\">Excellent negotiation and closing skills with the ability to manage complex deals and procurement processes</p></li><li><p style=\"min-height:1.5em\">High emotional intelligence and communication skills, able to build trust quickly and manage multiple, matrixed stakeholder relationships, at the independent / subsidiary agency level and at the holding company level</p></li><li><p style=\"min-height:1.5em\">Highly organized and data-driven with strong pipeline discipline and attention to detail</p></li><li><p style=\"min-height:1.5em\">Entrepreneurial mindset, resourceful, proactive, and comfortable owning outcomes in a fast-paced, high-growth environment</p></li><li><p style=\"min-height:1.5em\">High integrity and long-term orientation, motivated by customer and partnership success and sustainable revenue growth</p></li></ul><p style=\"min-height:1.5em\"><strong>Location</strong></p><p style=\"min-height:1.5em\">This is an on-site role based in our NYC, London, or Singapore office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $90,000 to $140,000 before variable compensation. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs an Account Manager, Agency, you'll be at the center of this transformation and drive growth across your customers. You'll partner directly with Profound’s agency partners’ executives and key stakeholders to understand their business goals, address pain points, and ensure Profound is delivering clear, measurable ROI for the agencies and for their end clients. Working closely with our Agency Engagement Managers and Agency Account Executives, you'll connect platform usage and engagement to real business outcomes, and expand relationships both within agencies and with their end clients.\n\n\n\nWhat you’ll do\n\n - Own a portfolio of 40 to 60 accounts (depends on contract values) and be directly responsible for renewal and expansion revenue\n\n - Co-manage the customer lifecycle with the Agency Engagement Management team from onboarding through expansions and renewals, identifying opportunities to deepen adoption and value for the agency and their clients\n\n - Develop a deep understanding of each customer’s goals, workflows, and organization to position Profound as a must-have partner\n\n - Partner with agencies to build strong relationships with enterprise brands along the way, empowering agency stakeholders and their client stakeholders\n\n - Build organizational maps of agencies to expand relationships and impact\n\n - Build and manage a pipeline of renewals, cross-sells, and upsells against monthly and quarterly revenue targets\n\n - Lead commercial conversations including executive business reviews and negotiations for multi-product renewals and upsells\n\n - Forecast with precision using CRM data and pipeline management best practices to ensure transparency and accountability\n\n - Drive mutual value for agencies who are part of the Profound Partners program, in collaboration with the Ecosystem team (joint GTM, training and enablement, etc.)\n\n - Collaborate cross-functionally with Product, Engineering, Agency Account Executives and Agency Engagement Managers to deliver a seamless agency partnership experience and surface insights that drive adoption\n\nWho you are\n\n - 5 or more years of SaaS experience in account management, renewals, or expansion sales, with a specific focus on agencies and agency partnerships\n\n - Track record of exceeding commercial targets through renewals and upsells, with quota-carrying experience preferred\n\n - Strong consultative selling skills and comfort leading discovery, demos, and business reviews with senior stakeholders\n\n - Excellent negotiation and closing skills with the ability to manage complex deals and procurement processes\n\n - High emotional intelligence and communication skills, able to build trust quickly and manage multiple, matrixed stakeholder relationships, at the independent / subsidiary agency level and at the holding company level\n\n - Highly organized and data-driven with strong pipeline discipline and attention to detail\n\n - Entrepreneurial mindset, resourceful, proactive, and comfortable owning outcomes in a fast-paced, high-growth environment\n\n - High integrity and long-term orientation, motivated by customer and partnership success and sustainable revenue growth\n\nLocation\n\nThis is an on-site role based in our NYC, London, or Singapore office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\n\n\nFor this role, the expected base salary range is $90,000 to $140,000 before variable compensation. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"94e80337-e541-4668-ad6d-eb7d25f50e92","title":"Marketing Engineer","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[],"publishedAt":"2026-03-27T18:47:33.153+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/94e80337-e541-4668-ad6d-eb7d25f50e92","applyUrl":"https://jobs.ashbyhq.com/profound/94e80337-e541-4668-ad6d-eb7d25f50e92/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">We are hiring a Marketing Engineer to build the agents, automations, and data infrastructure that power Profound’s marketing engine.</p><p style=\"min-height:1.5em\">You will sit at the intersection of marketing strategy and technical execution, designing and deploying the systems that allow the team to move faster and focus on higher-leverage work. This is not a traditional marketing role. You are not writing blog posts or manually running campaigns. You are building the engineering layer beneath it all, including autonomous agents, programmatic workflows, real-time data pipelines, and scalable infrastructure that turns marketing into a system.</p><p style=\"min-height:1.5em\">You will be opinionated about architecture, relentless about data quality, and driven by the belief that marketing at scale is an engineering discipline. As we grow, you will define the systems and standards others build on. Initially, you are laying the foundation yourself.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build marketing agents and automations to handle repetitive and time-sensitive workflows such as content drafting, social engagement, lead follow-up, sentiment monitoring, and campaign reporting</p></li><li><p style=\"min-height:1.5em\">Own the marketing data infrastructure by building the systems that connect campaign performance, AI citation tracking, attribution, and pipeline impact</p></li><li><p style=\"min-height:1.5em\">Create dashboards and reporting systems that keep marketing data accurate, actionable, and continuously up to date</p></li><li><p style=\"min-height:1.5em\">Build and maintain automation systems for search and AI visibility, including monitoring and optimizing how content performs across traditional search and AI-generated answers</p></li><li><p style=\"min-height:1.5em\">Implement structured data, schema markup, and metadata frameworks at scale</p></li><li><p style=\"min-height:1.5em\">Architect publishing and distribution systems by building integrations between CMS, data sources, and distribution channels</p></li><li><p style=\"min-height:1.5em\">Automate the publishing pipeline so content moves from creation to distribution with minimal manual intervention</p></li><li><p style=\"min-height:1.5em\">Instrument brand presence in LLMs by designing content architecture and structured data systems that increase visibility and citation frequency</p></li><li><p style=\"min-height:1.5em\">Run disciplined experiments across workflows, content structures, and distribution strategies, treating each deployment as a hypothesis</p></li><li><p style=\"min-height:1.5em\">Build repeatable systems by codifying successful workflows into templates, scripts, and scalable playbooks</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">4 or more years of experience in technical marketing, marketing engineering, growth engineering, or a similar role combining marketing strategy and technical execution</p></li><li><p style=\"min-height:1.5em\">Strong programming skills in Python, JavaScript, or similar, with experience building data pipelines, API integrations, and automation workflows</p></li><li><p style=\"min-height:1.5em\">Experience working with AI agents, LLM-powered tooling, or similar systems</p></li><li><p style=\"min-height:1.5em\">Comfortable operating in ambiguity and moving quickly in a fast-paced environment</p></li><li><p style=\"min-height:1.5em\">Familiarity with how search engines and AI models discover, index, and surface content, with experience in structured data such as <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://schema.org\">schema.org</a> or JSON-LD as a plus</p></li><li><p style=\"min-height:1.5em\">Systems thinker who prioritizes scalable solutions over one-off execution</p></li><li><p style=\"min-height:1.5em\">Clear communicator who can translate technical decisions into business impact</p></li><li><p style=\"min-height:1.5em\">Willing to challenge assumptions and test ideas with evidence rather than defaulting to best practices</p></li><li><p style=\"min-height:1.5em\">Experience with CMS platforms, headless architectures, publishing APIs, and marketing automation tools</p></li><li><p style=\"min-height:1.5em\">Experience in B2B or enterprise marketing environments is a plus</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $135,000 to $200,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on your experience and fit and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nWe are hiring a Marketing Engineer to build the agents, automations, and data infrastructure that power Profound’s marketing engine.\n\nYou will sit at the intersection of marketing strategy and technical execution, designing and deploying the systems that allow the team to move faster and focus on higher-leverage work. This is not a traditional marketing role. You are not writing blog posts or manually running campaigns. You are building the engineering layer beneath it all, including autonomous agents, programmatic workflows, real-time data pipelines, and scalable infrastructure that turns marketing into a system.\n\nYou will be opinionated about architecture, relentless about data quality, and driven by the belief that marketing at scale is an engineering discipline. As we grow, you will define the systems and standards others build on. Initially, you are laying the foundation yourself.\n\n\n\n\nWHAT YOU’LL DO\n\n - Build marketing agents and automations to handle repetitive and time-sensitive workflows such as content drafting, social engagement, lead follow-up, sentiment monitoring, and campaign reporting\n\n - Own the marketing data infrastructure by building the systems that connect campaign performance, AI citation tracking, attribution, and pipeline impact\n\n - Create dashboards and reporting systems that keep marketing data accurate, actionable, and continuously up to date\n\n - Build and maintain automation systems for search and AI visibility, including monitoring and optimizing how content performs across traditional search and AI-generated answers\n\n - Implement structured data, schema markup, and metadata frameworks at scale\n\n - Architect publishing and distribution systems by building integrations between CMS, data sources, and distribution channels\n\n - Automate the publishing pipeline so content moves from creation to distribution with minimal manual intervention\n\n - Instrument brand presence in LLMs by designing content architecture and structured data systems that increase visibility and citation frequency\n\n - Run disciplined experiments across workflows, content structures, and distribution strategies, treating each deployment as a hypothesis\n\n - Build repeatable systems by codifying successful workflows into templates, scripts, and scalable playbooks\n\n\n\n\nWHO YOU ARE\n\n - 4 or more years of experience in technical marketing, marketing engineering, growth engineering, or a similar role combining marketing strategy and technical execution\n\n - Strong programming skills in Python, JavaScript, or similar, with experience building data pipelines, API integrations, and automation workflows\n\n - Experience working with AI agents, LLM-powered tooling, or similar systems\n\n - Comfortable operating in ambiguity and moving quickly in a fast-paced environment\n\n - Familiarity with how search engines and AI models discover, index, and surface content, with experience in structured data such as schema.org http://schema.org or JSON-LD as a plus\n\n - Systems thinker who prioritizes scalable solutions over one-off execution\n\n - Clear communicator who can translate technical decisions into business impact\n\n - Willing to challenge assumptions and test ideas with evidence rather than defaulting to best practices\n\n - Experience with CMS platforms, headless architectures, publishing APIs, and marketing automation tools\n\n - Experience in B2B or enterprise marketing environments is a plus\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $135,000 to $200,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on your experience and fit and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"138c27bb-5da1-431f-a6a0-248f4c89e5fb","title":"Value Consultant","department":"Sales","team":"Sales","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[],"publishedAt":"2026-08-25T19:50:32.799+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/138c27bb-5da1-431f-a6a0-248f4c89e5fb","applyUrl":"https://jobs.ashbyhq.com/profound/138c27bb-5da1-431f-a6a0-248f4c89e5fb/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As a Value Consultant at Profound, you will sit at the intersection of sales, product, and customer success, helping enterprise prospects and customers understand the value of Profound’s platform and how it can be tailored to their needs. You will own the technical and strategic side of the pre-sales process, translating customer goals into scalable solutions that drive measurable outcomes.</p><p style=\"min-height:1.5em\"></p><h2>What you’ll do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Partner with account executives and presales teams throughout complex enterprise sales cycles to establish a compelling, financially grounded business case.</p></li><li><p style=\"min-height:1.5em\">Understand a customer's current-state processes, costs, operational challenges, strategic priorities, and desired outcomes.</p></li><li><p style=\"min-height:1.5em\">Build customized <strong>ROI, TCO, payback, NPV, and value realization models</strong> that quantify the economic impact of proposed solutions.</p></li><li><p style=\"min-height:1.5em\">Translate operational improvements—such as productivity gains, cost reduction, revenue growth, risk reduction, process efficiency, and automation—into financial outcomes.</p></li><li><p style=\"min-height:1.5em\">Develop executive-ready business cases, value assessments, and presentations that help customers justify investment decisions.</p></li><li><p style=\"min-height:1.5em\">Facilitate discovery sessions with business, finance, IT, and executive stakeholders to identify and validate value drivers.</p></li><li><p style=\"min-height:1.5em\">Work with customers to define a <strong>baseline/current state</strong>, target future state, and measurable benefits associated with the transformation.</p></li><li><p style=\"min-height:1.5em\">Quantify both hard-dollar benefits and strategic/operational benefits, clearly distinguishing between validated value and modeled assumptions.</p></li><li><p style=\"min-height:1.5em\">Present findings and recommendations to senior executives, including CFO, CIO, COO, and business-unit leadership.</p></li><li><p style=\"min-height:1.5em\">Help sales teams overcome budget objections by connecting technology capabilities to business outcomes and financial impact.</p></li><li><p style=\"min-height:1.5em\">Support late-stage deal strategy by demonstrating economic differentiation versus competing approaches or maintaining the status quo.</p></li><li><p style=\"min-height:1.5em\">Develop value-realization frameworks that allow customers to track whether projected benefits are actually achieved after implementation.</p></li><li><p style=\"min-height:1.5em\">Continuously improve reusable ROI methodologies, financial models, benchmarks, calculators, and value-selling tools.</p></li></ul><h2>Who you are</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience in value engineering, business value consulting, presales, strategic consulting, management consulting, financial analysis, or enterprise technology.</p></li><li><p style=\"min-height:1.5em\">Strong financial modeling and quantitative analysis skills.</p></li><li><p style=\"min-height:1.5em\">Ability to understand complex technology and translate technical capabilities into business and financial outcomes.</p></li><li><p style=\"min-height:1.5em\">Strong executive communication and presentation skills.</p></li><li><p style=\"min-height:1.5em\">Comfortable working directly with customers during high-value enterprise sales cycles.</p></li><li><p style=\"min-height:1.5em\">Ability to operate with incomplete information and develop transparent, defensible assumptions.</p></li><li><p style=\"min-height:1.5em\">Experience building executive-facing business cases.</p></li><li><p style=\"min-height:1.5em\">Strong commercial judgment and understanding of enterprise buying processes.</p></li></ul><h2>Location</h2><p style=\"min-height:1.5em\">This is an on-site role based in our NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $120,000 to $200,000 before commission (NYC). Profound’s total compensation package is designed to be competitive and includes base salary, commission, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs a Value Consultant at Profound, you will sit at the intersection of sales, product, and customer success, helping enterprise prospects and customers understand the value of Profound’s platform and how it can be tailored to their needs. You will own the technical and strategic side of the pre-sales process, translating customer goals into scalable solutions that drive measurable outcomes.\n\n\n\n\nWHAT YOU’LL DO\n\n - Partner with account executives and presales teams throughout complex enterprise sales cycles to establish a compelling, financially grounded business case.\n\n - Understand a customer's current-state processes, costs, operational challenges, strategic priorities, and desired outcomes.\n\n - Build customized ROI, TCO, payback, NPV, and value realization models that quantify the economic impact of proposed solutions.\n\n - Translate operational improvements—such as productivity gains, cost reduction, revenue growth, risk reduction, process efficiency, and automation—into financial outcomes.\n\n - Develop executive-ready business cases, value assessments, and presentations that help customers justify investment decisions.\n\n - Facilitate discovery sessions with business, finance, IT, and executive stakeholders to identify and validate value drivers.\n\n - Work with customers to define a baseline/current state, target future state, and measurable benefits associated with the transformation.\n\n - Quantify both hard-dollar benefits and strategic/operational benefits, clearly distinguishing between validated value and modeled assumptions.\n\n - Present findings and recommendations to senior executives, including CFO, CIO, COO, and business-unit leadership.\n\n - Help sales teams overcome budget objections by connecting technology capabilities to business outcomes and financial impact.\n\n - Support late-stage deal strategy by demonstrating economic differentiation versus competing approaches or maintaining the status quo.\n\n - Develop value-realization frameworks that allow customers to track whether projected benefits are actually achieved after implementation.\n\n - Continuously improve reusable ROI methodologies, financial models, benchmarks, calculators, and value-selling tools.\n\n\nWHO YOU ARE\n\n - Experience in value engineering, business value consulting, presales, strategic consulting, management consulting, financial analysis, or enterprise technology.\n\n - Strong financial modeling and quantitative analysis skills.\n\n - Ability to understand complex technology and translate technical capabilities into business and financial outcomes.\n\n - Strong executive communication and presentation skills.\n\n - Comfortable working directly with customers during high-value enterprise sales cycles.\n\n - Ability to operate with incomplete information and develop transparent, defensible assumptions.\n\n - Experience building executive-facing business cases.\n\n - Strong commercial judgment and understanding of enterprise buying processes.\n\n\nLOCATION\n\nThis is an on-site role based in our NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $120,000 to $200,000 before commission (NYC). Profound’s total compensation package is designed to be competitive and includes base salary, commission, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"89ac0747-8523-479e-bbdb-031b9b5fd4a5","title":"GTM Engineer, Post-Sales","department":"Sales","team":"GTM Engineers","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[],"publishedAt":"2026-03-31T01:16:09.037+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/89ac0747-8523-479e-bbdb-031b9b5fd4a5","applyUrl":"https://jobs.ashbyhq.com/profound/89ac0747-8523-479e-bbdb-031b9b5fd4a5/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As a GTM Engineer on the Post-Sales team, you will build the infrastructure that powers how we retain and grow our customer base. Part systems architect and part customer intelligence platform, you will turn data from across the customer lifecycle into automated workflows that give engagement managers and account managers real leverage. Your work will directly shape how our Customer Success function scales.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build automated customer health scoring across the full book of business, synthesizing product usage, support signals, and engagement data into a single, reliable picture of each account</p></li><li><p style=\"min-height:1.5em\">Design expansion signal detection for account managers that automatically surfaces accounts ready to grow, flagging patterns in usage, seat activity, and engagement that typically precede an upsell conversation</p></li><li><p style=\"min-height:1.5em\">Automate recurring touchpoints across the customer lifecycle, including onboarding checklists, usage review summaries, and adoption nudges, so engagement managers can focus on the work that requires a human</p></li><li><p style=\"min-height:1.5em\">Build renewal risk scoring that surfaces at-risk accounts 60 or more days before their renewal date, giving the team the time and context to intervene effectively</p></li><li><p style=\"min-height:1.5em\">Generate business review materials automatically by pulling usage metrics, ROI data, and AI use case recommendations from multiple internal sources into a format teams can present immediately</p></li><li><p style=\"min-height:1.5em\">Analyze call recordings and transcripts to identify AI use cases that map to each customer’s business, then automate the process of building and deploying those use cases at scale</p></li><li><p style=\"min-height:1.5em\">Build routing logic for assigning new customers to the right team member at handoff, accounting for current workload, open renewals, domain expertise, and timezone alignment</p></li><li><p style=\"min-height:1.5em\">Manufacture tools rather than operate them, building systems the post-sales team can run independently</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">High-agency builder who can identify a problem in the customer lifecycle, scope a solution, and ship it without being closely managed</p></li><li><p style=\"min-height:1.5em\">Technically fluent in Python or JavaScript, comfortable building data pipelines, integrating APIs, and working across tools like Gong, Salesforce, and n8n</p></li><li><p style=\"min-height:1.5em\">AI-native thinker who defaults to automation and regularly experiments with agents, LLM APIs, and workflow frameworks</p></li><li><p style=\"min-height:1.5em\">Pragmatic about build versus buy, knowing when to leverage existing infrastructure rather than rebuild it</p></li><li><p style=\"min-height:1.5em\">Experience with post-sales, customer success, or account management operations</p></li><li><p style=\"min-height:1.5em\">Comfortable reasoning about data at a statistical level; building signal detection and predictive models, not just moving records between systems</p></li><li><p style=\"min-height:1.5em\">Familiar with tools like Gainsight, Gong, Salesforce, Dust, or similar customer-facing platforms</p></li><li><p style=\"min-height:1.5em\">Systems thinker who sees how data moves through the customer lifecycle and builds with that full picture in mind</p></li><li><p style=\"min-height:1.5em\">Comfortable operating in ambiguity and structuring your own roadmap</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $130,000 to $200,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs a GTM Engineer on the Post-Sales team, you will build the infrastructure that powers how we retain and grow our customer base. Part systems architect and part customer intelligence platform, you will turn data from across the customer lifecycle into automated workflows that give engagement managers and account managers real leverage. Your work will directly shape how our Customer Success function scales.\n\n\n\n\nWHAT YOU’LL DO\n\n - Build automated customer health scoring across the full book of business, synthesizing product usage, support signals, and engagement data into a single, reliable picture of each account\n\n - Design expansion signal detection for account managers that automatically surfaces accounts ready to grow, flagging patterns in usage, seat activity, and engagement that typically precede an upsell conversation\n\n - Automate recurring touchpoints across the customer lifecycle, including onboarding checklists, usage review summaries, and adoption nudges, so engagement managers can focus on the work that requires a human\n\n - Build renewal risk scoring that surfaces at-risk accounts 60 or more days before their renewal date, giving the team the time and context to intervene effectively\n\n - Generate business review materials automatically by pulling usage metrics, ROI data, and AI use case recommendations from multiple internal sources into a format teams can present immediately\n\n - Analyze call recordings and transcripts to identify AI use cases that map to each customer’s business, then automate the process of building and deploying those use cases at scale\n\n - Build routing logic for assigning new customers to the right team member at handoff, accounting for current workload, open renewals, domain expertise, and timezone alignment\n\n - Manufacture tools rather than operate them, building systems the post-sales team can run independently\n\n\n\n\nWHO YOU ARE\n\n - High-agency builder who can identify a problem in the customer lifecycle, scope a solution, and ship it without being closely managed\n\n - Technically fluent in Python or JavaScript, comfortable building data pipelines, integrating APIs, and working across tools like Gong, Salesforce, and n8n\n\n - AI-native thinker who defaults to automation and regularly experiments with agents, LLM APIs, and workflow frameworks\n\n - Pragmatic about build versus buy, knowing when to leverage existing infrastructure rather than rebuild it\n\n - Experience with post-sales, customer success, or account management operations\n\n - Comfortable reasoning about data at a statistical level; building signal detection and predictive models, not just moving records between systems\n\n - Familiar with tools like Gainsight, Gong, Salesforce, Dust, or similar customer-facing platforms\n\n - Systems thinker who sees how data moves through the customer lifecycle and builds with that full picture in mind\n\n - Comfortable operating in ambiguity and structuring your own roadmap\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $130,000 to $200,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"d36f6229-0ab5-495d-86c5-c7458d2f1931","title":"Talent Engineer","department":"General & Administrative","team":"Recruiting","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[],"publishedAt":"2026-03-31T01:20:13.216+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/d36f6229-0ab5-495d-86c5-c7458d2f1931","applyUrl":"https://jobs.ashbyhq.com/profound/d36f6229-0ab5-495d-86c5-c7458d2f1931/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As Profound’s first Talent Engineer, you will build the tooling and automation infrastructure that powers how we hire. Part recruiting systems architect and part pipeline engineer, you will manufacture the tools that let every recruiter source better, move faster, and close more. Your work will directly shape how our Recruiting function scales.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build AI-powered sourcing pipelines that identify and surface qualified candidates across LinkedIn, GitHub, job boards, and other relevant sources, calibrated to the profiles that matter most for each role</p></li><li><p style=\"min-height:1.5em\">Automate resume screening and skills matching against role-specific scorecards so recruiters spend their time on the candidates worth talking to</p></li><li><p style=\"min-height:1.5em\">Eliminate scheduling friction across the interview process through automated coordination and candidate status communications, so hiring moves without manual intervention</p></li><li><p style=\"min-height:1.5em\">Build pipeline analytics and reporting that give the recruiting team real-time visibility into hiring velocity, source quality, cost per hire, and time to fill</p></li><li><p style=\"min-height:1.5em\">Build an outbound recruiting motion that allows us to reach candidates directly and systematically, reducing reliance on external agencies</p></li><li><p style=\"min-height:1.5em\">Generate candidate briefs automatically before each interview so every recruiter walks into a screen with full context on the person they are about to meet</p></li><li><p style=\"min-height:1.5em\">Manufacture tools rather than operate them, building systems the recruiting team can run independently as they scale</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">High-agency builder who approaches recruiting as a systems and data problem and can ship tooling that a recruiting team will actually adopt</p></li><li><p style=\"min-height:1.5em\">Technically fluent in Python or JavaScript, comfortable building integrations across ATS platforms, job boards, calendar systems, and communication tools</p></li><li><p style=\"min-height:1.5em\">AI-native thinker who defaults to automation and experiments with new approaches to sourcing, screening, and candidate communication</p></li><li><p style=\"min-height:1.5em\">Experience building recruiting or HR technology, ideally at a company that builds tools in that space</p></li><li><p style=\"min-height:1.5em\">Familiar with applicant tracking systems, sourcing platforms, and the operational workflows that sit around them</p></li><li><p style=\"min-height:1.5em\">Systems thinker who understands what a recruiter’s day actually looks like and builds accordingly</p></li><li><p style=\"min-height:1.5em\">Comfortable operating in ambiguity and building a function from scratch</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $130,000 to $200,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs Profound’s first Talent Engineer, you will build the tooling and automation infrastructure that powers how we hire. Part recruiting systems architect and part pipeline engineer, you will manufacture the tools that let every recruiter source better, move faster, and close more. Your work will directly shape how our Recruiting function scales.\n\n\n\n\nWHAT YOU’LL DO\n\n - Build AI-powered sourcing pipelines that identify and surface qualified candidates across LinkedIn, GitHub, job boards, and other relevant sources, calibrated to the profiles that matter most for each role\n\n - Automate resume screening and skills matching against role-specific scorecards so recruiters spend their time on the candidates worth talking to\n\n - Eliminate scheduling friction across the interview process through automated coordination and candidate status communications, so hiring moves without manual intervention\n\n - Build pipeline analytics and reporting that give the recruiting team real-time visibility into hiring velocity, source quality, cost per hire, and time to fill\n\n - Build an outbound recruiting motion that allows us to reach candidates directly and systematically, reducing reliance on external agencies\n\n - Generate candidate briefs automatically before each interview so every recruiter walks into a screen with full context on the person they are about to meet\n\n - Manufacture tools rather than operate them, building systems the recruiting team can run independently as they scale\n\n\n\n\nWHO YOU ARE\n\n - High-agency builder who approaches recruiting as a systems and data problem and can ship tooling that a recruiting team will actually adopt\n\n - Technically fluent in Python or JavaScript, comfortable building integrations across ATS platforms, job boards, calendar systems, and communication tools\n\n - AI-native thinker who defaults to automation and experiments with new approaches to sourcing, screening, and candidate communication\n\n - Experience building recruiting or HR technology, ideally at a company that builds tools in that space\n\n - Familiar with applicant tracking systems, sourcing platforms, and the operational workflows that sit around them\n\n - Systems thinker who understands what a recruiter’s day actually looks like and builds accordingly\n\n - Comfortable operating in ambiguity and building a function from scratch\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $130,000 to $200,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"1efaaf6b-328a-425f-acfd-ba75311bdccd","title":"Recruiting Operations","department":"General & Administrative","team":"Recruiting","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[],"publishedAt":"2026-04-22T15:52:05.464+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/1efaaf6b-328a-425f-acfd-ba75311bdccd","applyUrl":"https://jobs.ashbyhq.com/profound/1efaaf6b-328a-425f-acfd-ba75311bdccd/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">We’re scaling from 90 to 500 people by the end of this year, which is the single biggest operational challenge in front of us.</p><p style=\"min-height:1.5em\">As Profound’s first Recruiting Operations hire, you will build the systems, processes, and data infrastructure that power how we hire at scale. Part process architect, part analyst, part hiring manager whisperer, you will manufacture the machine that lets every recruiter move faster and every hiring manager show up prepared. Your work will directly shape how our recruiting function scales.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own Profound’s ATS end to end, including pipeline configuration, stage definitions, scorecards, automations, and integrations with scheduling and sourcing tools, and be the person everyone comes to when something is not working</p></li><li><p style=\"min-height:1.5em\">Audit the full hiring process across every function, mapping where candidates are moving fast, where they are stalling, and where we are losing people we should not, then fix it</p></li><li><p style=\"min-height:1.5em\">Manage or lead a team of Recruiting Coordinators, owning their day-to-day priorities, growth, and performance as we scale hiring</p></li><li><p style=\"min-height:1.5em\">Build and maintain a recruiting metrics dashboard that tracks time to hire, pipeline conversion by stage, source quality, and offer acceptance rates, and surface insights that drive decisions</p></li><li><p style=\"min-height:1.5em\">Design and run hiring manager enablement, including structured intake templates, interview guides, and scorecards that turn hiring managers into force multipliers</p></li><li><p style=\"min-height:1.5em\">Set SLAs across the recruiting process, including response times, feedback timelines, and stage duration expectations, and hold teams accountable to them</p></li><li><p style=\"min-height:1.5em\">Build documentation and playbooks that allow the recruiting function to scale, covering everything from role kickoff to debrief to offer close</p></li><li><p style=\"min-height:1.5em\">Manage the recruiting tech stack beyond the ATS, including scheduling tools, sourcing platforms, and LinkedIn Recruiter, ensuring we get full value from each system</p></li><li><p style=\"min-height:1.5em\">Partner with Finance and People Ops on headcount planning and req tracking to ensure approved hiring plans move through the pipeline on schedule</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Systems thinker who finds broken processes interesting and instinctively works to map and fix them</p></li><li><p style=\"min-height:1.5em\">Analytical and data-driven, able to build dashboards and translate recruiting data into actionable recommendations</p></li><li><p style=\"min-height:1.5em\">Familiar with modern ATS platforms and able to configure and optimize them, not just use them</p></li><li><p style=\"min-height:1.5em\">Strong communicator who can run enablement sessions and earn trust from hiring managers across functions</p></li><li><p style=\"min-height:1.5em\">Highly organized and able to manage multiple roles, recruiters, and workflows without losing track of details</p></li><li><p style=\"min-height:1.5em\">Comfortable building from zero and excited by the lack of existing playbooks</p></li><li><p style=\"min-height:1.5em\">High agency operator who identifies what needs to happen and executes without waiting for direction</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our NYC or SF office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $100,000 to $140,000 (NYC and SF). Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nWe’re scaling from 90 to 500 people by the end of this year, which is the single biggest operational challenge in front of us.\n\nAs Profound’s first Recruiting Operations hire, you will build the systems, processes, and data infrastructure that power how we hire at scale. Part process architect, part analyst, part hiring manager whisperer, you will manufacture the machine that lets every recruiter move faster and every hiring manager show up prepared. Your work will directly shape how our recruiting function scales.\n\n\n\n\nWHAT YOU’LL DO\n\n - Own Profound’s ATS end to end, including pipeline configuration, stage definitions, scorecards, automations, and integrations with scheduling and sourcing tools, and be the person everyone comes to when something is not working\n\n - Audit the full hiring process across every function, mapping where candidates are moving fast, where they are stalling, and where we are losing people we should not, then fix it\n\n - Manage or lead a team of Recruiting Coordinators, owning their day-to-day priorities, growth, and performance as we scale hiring\n\n - Build and maintain a recruiting metrics dashboard that tracks time to hire, pipeline conversion by stage, source quality, and offer acceptance rates, and surface insights that drive decisions\n\n - Design and run hiring manager enablement, including structured intake templates, interview guides, and scorecards that turn hiring managers into force multipliers\n\n - Set SLAs across the recruiting process, including response times, feedback timelines, and stage duration expectations, and hold teams accountable to them\n\n - Build documentation and playbooks that allow the recruiting function to scale, covering everything from role kickoff to debrief to offer close\n\n - Manage the recruiting tech stack beyond the ATS, including scheduling tools, sourcing platforms, and LinkedIn Recruiter, ensuring we get full value from each system\n\n - Partner with Finance and People Ops on headcount planning and req tracking to ensure approved hiring plans move through the pipeline on schedule\n\n\n\n\nWHO YOU ARE\n\n - Systems thinker who finds broken processes interesting and instinctively works to map and fix them\n\n - Analytical and data-driven, able to build dashboards and translate recruiting data into actionable recommendations\n\n - Familiar with modern ATS platforms and able to configure and optimize them, not just use them\n\n - Strong communicator who can run enablement sessions and earn trust from hiring managers across functions\n\n - Highly organized and able to manage multiple roles, recruiters, and workflows without losing track of details\n\n - Comfortable building from zero and excited by the lack of existing playbooks\n\n - High agency operator who identifies what needs to happen and executes without waiting for direction\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our NYC or SF office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $100,000 to $140,000 (NYC and SF). Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"cca811c9-d7ab-4eb7-bc1c-a0b527c2d6d9","title":"Manager, Implementation","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"San Francisco, California","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-07-14T23:07:46.419+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/cca811c9-d7ab-4eb7-bc1c-a0b527c2d6d9","applyUrl":"https://jobs.ashbyhq.com/profound/cca811c9-d7ab-4eb7-bc1c-a0b527c2d6d9/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As a Manager of Implementation, you'll own onboarding and enablement for our Scaled and Mid-Market customers, ensuring stakeholders are set up for success from day one, while building and leading the team that delivers it. You'll set the strategy for how onboarding runs at scale, build the systems and curriculum that make the motion repeatable, and grow a team of Implementation Specialists to own execution as the program matures. </p><p style=\"min-height:1.5em\">Partnering closely with Customer Success, Sales, Product, Engineering, and Data, you'll create a best-in-class onboarding experience. This is a build role. You are not stepping into a finished system or an existing team - you are defining how onboarding works at scale and hiring the people who will run it alongside you.<br /></p><h2>What you'll do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design scaled onboarding curriculum that serves as the primary implementation motion for Scaled and Mid-Market customers</p></li><li><p style=\"min-height:1.5em\">Run and, as the team grows, delegate weekly onboarding sessions covering platform setup, prompt creation, report interpretation, and Q&amp;A</p></li><li><p style=\"min-height:1.5em\">Build the enablement infrastructure including session templates, help content, and follow-up sequences to make onboarding scalable without sacrificing quality</p></li><li><p style=\"min-height:1.5em\">Recruit, hire, and onboard a team of Implementation Specialists as the program matures, establishing structured training and clear ownership of session facilitation and other onboarding workstreams</p></li><li><p style=\"min-height:1.5em\">Coach and develop your team, setting clear expectations and holding the group accountable to onboarding quality and time-to-value targets</p></li><li><p style=\"min-height:1.5em\">Ensure accounts are properly set up post-sale and verify configuration end to end</p></li><li><p style=\"min-height:1.5em\">Track participation, success metrics, and operational efficiency across your team and the customer base, identifying patterns and areas to improve</p></li><li><p style=\"min-height:1.5em\">Surface product gaps, onboarding friction, and recurring issues to Customer Success and Product teams</p></li><li><p style=\"min-height:1.5em\">Serve as the internal expert on how customers actually use Profound and translate that into stronger programs, content, and strategy</p></li></ul><h2>Who you are</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of experience in customer success, onboarding, implementation, or customer education, including some experience directly managing or mentoring others</p></li><li><p style=\"min-height:1.5em\">Understand the gap between \"sold\" and \"successful,\" and is ready to build and lead a team around that motion</p></li><li><p style=\"min-height:1.5em\">Build playbooks, systems and training programs to educate customers at scale</p></li><li><p style=\"min-height:1.5em\">Process-oriented and data-aware, tracking what works and improving what does not</p></li><li><p style=\"min-height:1.5em\">Comfortable operating in ambiguity and building systems and teams rather than inheriting them</p></li><li><p style=\"min-height:1.5em\">Power user of AI tools who uses them to transform workflows, increase leverage, and drive meaningful efficiency gains</p></li></ul><h2>Location</h2><p style=\"min-height:1.5em\">This is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $150,000 to $200,000 before variable compensation. Profound's total compensation package is designed to be competitive and includes base salary, variable compensation, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://tryprofound.com\">tryprofound.com</a> email address.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-PRO</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs a Manager of Implementation, you'll own onboarding and enablement for our Scaled and Mid-Market customers, ensuring stakeholders are set up for success from day one, while building and leading the team that delivers it. You'll set the strategy for how onboarding runs at scale, build the systems and curriculum that make the motion repeatable, and grow a team of Implementation Specialists to own execution as the program matures. \n\nPartnering closely with Customer Success, Sales, Product, Engineering, and Data, you'll create a best-in-class onboarding experience. This is a build role. You are not stepping into a finished system or an existing team - you are defining how onboarding works at scale and hiring the people who will run it alongside you.\n\n\n\nWHAT YOU'LL DO\n\n - Design scaled onboarding curriculum that serves as the primary implementation motion for Scaled and Mid-Market customers\n\n - Run and, as the team grows, delegate weekly onboarding sessions covering platform setup, prompt creation, report interpretation, and Q&A\n\n - Build the enablement infrastructure including session templates, help content, and follow-up sequences to make onboarding scalable without sacrificing quality\n\n - Recruit, hire, and onboard a team of Implementation Specialists as the program matures, establishing structured training and clear ownership of session facilitation and other onboarding workstreams\n\n - Coach and develop your team, setting clear expectations and holding the group accountable to onboarding quality and time-to-value targets\n\n - Ensure accounts are properly set up post-sale and verify configuration end to end\n\n - Track participation, success metrics, and operational efficiency across your team and the customer base, identifying patterns and areas to improve\n\n - Surface product gaps, onboarding friction, and recurring issues to Customer Success and Product teams\n\n - Serve as the internal expert on how customers actually use Profound and translate that into stronger programs, content, and strategy\n\n\nWHO YOU ARE\n\n - 5+ years of experience in customer success, onboarding, implementation, or customer education, including some experience directly managing or mentoring others\n\n - Understand the gap between \"sold\" and \"successful,\" and is ready to build and lead a team around that motion\n\n - Build playbooks, systems and training programs to educate customers at scale\n\n - Process-oriented and data-aware, tracking what works and improving what does not\n\n - Comfortable operating in ambiguity and building systems and teams rather than inheriting them\n\n - Power user of AI tools who uses them to transform workflows, increase leverage, and drive meaningful efficiency gains\n\n\nLOCATION\n\nThis is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $150,000 to $200,000 before variable compensation. Profound's total compensation package is designed to be competitive and includes base salary, variable compensation, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com http://tryprofound.com email address.\n\n\n\n#LI-PRO\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"9460cf2b-e24e-4c4b-b4df-9954adacb91e","title":"Engagement Manager, Enterprise","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-09-08T13:54:59.095+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/profound/9460cf2b-e24e-4c4b-b4df-9954adacb91e","applyUrl":"https://jobs.ashbyhq.com/profound/9460cf2b-e24e-4c4b-b4df-9954adacb91e/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As an Engagement Manager, you'll be the driving force behind the AI search program for your customers, ensuring successful implementation, adoption, and ongoing engagement with the Profound platform. You'll work directly with customer stakeholders to provide strategic consultation, success planning, and targeted support to help them hit their AI search goals. Partnering closely with internal teams across Sales, Product, and Engineering, you'll address customer needs, deliver meaningful outcomes, and serve as a trusted expert guiding customers through the future of AI search with best practices and actionable tactics to enhance their AI visibility.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Serve as the primary point of contact and trusted advisor for a portfolio of 25 to 35 enterprise customers</p></li><li><p style=\"min-height:1.5em\">Own the full customer journey from onboarding and implementation through driving measurable outcomes with the Profound platform</p></li><li><p style=\"min-height:1.5em\">Conduct regular strategic business reviews, proactively identifying opportunities and addressing risks to each customer’s marketing and AI search program</p></li><li><p style=\"min-height:1.5em\">Develop a deep understanding of customer objectives and proactively manage relationships with key stakeholders across marketing, operations, product, and executive teams</p></li><li><p style=\"min-height:1.5em\">Become an expert in the AI search space and develop a strong understanding of how large language models work</p></li><li><p style=\"min-height:1.5em\">Effectively multi-thread customer engagements to mitigate risk from stakeholder turnover</p></li><li><p style=\"min-height:1.5em\">Partner closely with the Account Management team to ensure value delivery aligns with commercial goals</p></li><li><p style=\"min-height:1.5em\">Collaborate internally with Sales, Product, and Engineering teams to optimize implementation and resolve technical challenges</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">At least 4 years of experience working with enterprise customers to drive strategic outcomes in a customer success, account management, or consulting capacity</p></li><li><p style=\"min-height:1.5em\">Excellent communication skills with the ability to deliver presentations and demonstrations effectively</p></li><li><p style=\"min-height:1.5em\">Self-motivated and driven, with a passion for building strong customer relationships</p></li><li><p style=\"min-height:1.5em\">Comfortable diving into challenges and operating in ambiguous environments</p></li><li><p style=\"min-height:1.5em\">Strong analytical mindset with comfort working with quantitative data</p></li><li><p style=\"min-height:1.5em\">Ability to own processes end to end with strong critical thinking skills and project management skills</p></li><li><p style=\"min-height:1.5em\">Comfortable managing multiple initiatives simultaneously</p></li><li><p style=\"min-height:1.5em\">Experience in the search or marketing industry</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our NYC, SF, Boston, London or Singapore office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $110,000 to $180,000 before variable compensation (NYC). Profound’s total compensation package is designed to be competitive and includes base salary, variable compensation, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\">#LI-PRO</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs an Engagement Manager, you'll be the driving force behind the AI search program for your customers, ensuring successful implementation, adoption, and ongoing engagement with the Profound platform. You'll work directly with customer stakeholders to provide strategic consultation, success planning, and targeted support to help them hit their AI search goals. Partnering closely with internal teams across Sales, Product, and Engineering, you'll address customer needs, deliver meaningful outcomes, and serve as a trusted expert guiding customers through the future of AI search with best practices and actionable tactics to enhance their AI visibility.\n\n \n\n\nWHAT YOU’LL DO\n\n - Serve as the primary point of contact and trusted advisor for a portfolio of 25 to 35 enterprise customers\n\n - Own the full customer journey from onboarding and implementation through driving measurable outcomes with the Profound platform\n\n - Conduct regular strategic business reviews, proactively identifying opportunities and addressing risks to each customer’s marketing and AI search program\n\n - Develop a deep understanding of customer objectives and proactively manage relationships with key stakeholders across marketing, operations, product, and executive teams\n\n - Become an expert in the AI search space and develop a strong understanding of how large language models work\n\n - Effectively multi-thread customer engagements to mitigate risk from stakeholder turnover\n\n - Partner closely with the Account Management team to ensure value delivery aligns with commercial goals\n\n - Collaborate internally with Sales, Product, and Engineering teams to optimize implementation and resolve technical challenges\n\n \n\n\nWHO YOU ARE\n\n - At least 4 years of experience working with enterprise customers to drive strategic outcomes in a customer success, account management, or consulting capacity\n\n - Excellent communication skills with the ability to deliver presentations and demonstrations effectively\n\n - Self-motivated and driven, with a passion for building strong customer relationships\n\n - Comfortable diving into challenges and operating in ambiguous environments\n\n - Strong analytical mindset with comfort working with quantitative data\n\n - Ability to own processes end to end with strong critical thinking skills and project management skills\n\n - Comfortable managing multiple initiatives simultaneously\n\n - Experience in the search or marketing industry\n\n \n\n\nLOCATION\n\nThis is an on-site role based in our NYC, SF, Boston, London or Singapore office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $110,000 to $180,000 before variable compensation (NYC). Profound’s total compensation package is designed to be competitive and includes base salary, variable compensation, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n \n\n#LI-PRO\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"53bd8e5f-97db-47b4-9b88-f29a043def12","title":"Member of Technical Staff, GRC Director","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[],"publishedAt":"2026-09-11T17:00:13.126+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/53bd8e5f-97db-47b4-9b88-f29a043def12","applyUrl":"https://jobs.ashbyhq.com/profound/53bd8e5f-97db-47b4-9b88-f29a043def12/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">We are hiring a GRC Director to own and scale our security and compliance programs while working closely with engineering, sales, and customer success.</p><p style=\"min-height:1.5em\">Profound sells to enterprises with serious security expectations, and our GRC function is central to closing deals, sustaining customer trust, and meeting the regulatory bar for the markets we operate in. This is not a \"watch the dashboard and file the report\" role. You'll shape how we build secure systems, push remediation through with engineering, and make sure compliance accelerates the business rather than slowing it down.</p><p style=\"min-height:1.5em\"></p><h2>What you'll do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own and operate our compliance frameworks: SOC 2, ISO 27001, GDPR, and others as we grow</p></li><li><p style=\"min-height:1.5em\">Drive audits end to end: readiness, evidence collection, auditor coordination</p></li><li><p style=\"min-height:1.5em\">Continuously improve controls and reduce compliance overhead through automation</p></li><li><p style=\"min-height:1.5em\">Partner with Sales and Customer Success to unblock deals and build trust with security teams at Fortune 500 customers</p></li><li><p style=\"min-height:1.5em\">Develop and maintain our trust center, security whitepapers, and customer-facing documentation</p></li><li><p style=\"min-height:1.5em\">Work directly with engineering to design and implement practical security controls across our cloud infrastructure, data pipelines, and customer-facing surfaces</p></li><li><p style=\"min-height:1.5em\">Partner on identity and access work (SSO, SAML, SCIM, IdP integrations) where security, compliance, and customer-facing requirements intersect</p></li><li><p style=\"min-height:1.5em\">Translate compliance requirements into technical, scalable solutions</p></li><li><p style=\"min-height:1.5em\">Identify gaps and drive remediation, not just report them</p></li><li><p style=\"min-height:1.5em\">Run risk assessments across systems, vendors, and processes</p></li><li><p style=\"min-height:1.5em\">Maintain policies and standards that are lightweight, current, and actually useful</p></li><li><p style=\"min-height:1.5em\">Track and report on our security posture and compliance status to leadership</p></li><li><p style=\"min-height:1.5em\">Improve how we manage compliance: evidence collection, control mapping, automation</p></li><li><p style=\"min-height:1.5em\">Evaluate and implement GRC and security tooling where it earns its keep</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Who you are</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">7+ years in security GRC, compliance, or adjacent security engineering roles</p></li><li><p style=\"min-height:1.5em\">Hands-on experience with SOC 2, ISO 27001, or similar frameworks</p></li><li><p style=\"min-height:1.5em\">Experience supporting audits and leading customer-facing security conversations</p></li><li><p style=\"min-height:1.5em\">Comfortable working with engineers and reasoning about cloud infrastructure, APIs, identity systems, and data flows</p></li><li><p style=\"min-height:1.5em\">Able to translate between compliance language and engineering reality in both directions</p></li><li><p style=\"min-height:1.5em\">Experience with modern cloud environments (AWS, GCP, or Azure) is a strong plus</p></li><li><p style=\"min-height:1.5em\">Proactive and hands-on: you drive changes, you don't just track them</p></li><li><p style=\"min-height:1.5em\">Comfortable balancing rigor with pragmatism in a fast-moving environment</p></li><li><p style=\"min-height:1.5em\">Strong written communication, especially with enterprise customers and cross-functional partners</p></li><li><p style=\"min-height:1.5em\">Experience building or scaling a GRC program from early stages</p></li><li><p style=\"min-height:1.5em\">Familiarity with automation in compliance workflows</p></li><li><p style=\"min-height:1.5em\">Background in security engineering, DevOps, or identity and access management</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Location </h2><p style=\"min-height:1.5em\">This is an on-site role based in our NYC office, designed for builders who thrive on speed, iteration, and meaningful impact. </p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $230,000 to $275,000, depending on experience. Profound's total compensation package includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-PRO</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nWe are hiring a GRC Director to own and scale our security and compliance programs while working closely with engineering, sales, and customer success.\n\nProfound sells to enterprises with serious security expectations, and our GRC function is central to closing deals, sustaining customer trust, and meeting the regulatory bar for the markets we operate in. This is not a \"watch the dashboard and file the report\" role. You'll shape how we build secure systems, push remediation through with engineering, and make sure compliance accelerates the business rather than slowing it down.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own and operate our compliance frameworks: SOC 2, ISO 27001, GDPR, and others as we grow\n\n - Drive audits end to end: readiness, evidence collection, auditor coordination\n\n - Continuously improve controls and reduce compliance overhead through automation\n\n - Partner with Sales and Customer Success to unblock deals and build trust with security teams at Fortune 500 customers\n\n - Develop and maintain our trust center, security whitepapers, and customer-facing documentation\n\n - Work directly with engineering to design and implement practical security controls across our cloud infrastructure, data pipelines, and customer-facing surfaces\n\n - Partner on identity and access work (SSO, SAML, SCIM, IdP integrations) where security, compliance, and customer-facing requirements intersect\n\n - Translate compliance requirements into technical, scalable solutions\n\n - Identify gaps and drive remediation, not just report them\n\n - Run risk assessments across systems, vendors, and processes\n\n - Maintain policies and standards that are lightweight, current, and actually useful\n\n - Track and report on our security posture and compliance status to leadership\n\n - Improve how we manage compliance: evidence collection, control mapping, automation\n\n - Evaluate and implement GRC and security tooling where it earns its keep\n\n\n\n\nWHO YOU ARE\n\n - 7+ years in security GRC, compliance, or adjacent security engineering roles\n\n - Hands-on experience with SOC 2, ISO 27001, or similar frameworks\n\n - Experience supporting audits and leading customer-facing security conversations\n\n - Comfortable working with engineers and reasoning about cloud infrastructure, APIs, identity systems, and data flows\n\n - Able to translate between compliance language and engineering reality in both directions\n\n - Experience with modern cloud environments (AWS, GCP, or Azure) is a strong plus\n\n - Proactive and hands-on: you drive changes, you don't just track them\n\n - Comfortable balancing rigor with pragmatism in a fast-moving environment\n\n - Strong written communication, especially with enterprise customers and cross-functional partners\n\n - Experience building or scaling a GRC program from early stages\n\n - Familiarity with automation in compliance workflows\n\n - Background in security engineering, DevOps, or identity and access management\n\n\n\n\nLOCATION \n\nThis is an on-site role based in our NYC office, designed for builders who thrive on speed, iteration, and meaningful impact. \n\nFor this role, the expected base salary range is $230,000 to $275,000, depending on experience. Profound's total compensation package includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n\n\n#LI-PRO\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"e7995886-e6e3-4e14-87d6-8524516e7e6e","title":"VP of Account Management","department":"Sales","team":"Sales","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"San Francisco, California","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-05-15T21:07:25.766+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/e7995886-e6e3-4e14-87d6-8524516e7e6e","applyUrl":"https://jobs.ashbyhq.com/profound/e7995886-e6e3-4e14-87d6-8524516e7e6e/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As VP of Account Management, you'll own the strategy, structure, and performance of Profound's account management org. You'll set the vision for how we retain and grow our customer base, build the coaching culture and commercial rigor that turns strong managers into great leaders, and ensure every account is positioned for long-term expansion. Reporting to the SVP of Revenue, you'll be a key architect of Profound's post-sale revenue motion -- partnering closely with Revenue, Post Sales, Product, and Marketing leadership to align the AM org with company-wide growth goals and build a team that scales with the business.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>What You'll Do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Lead, coach, and develop our Account Management org across Enterprise and Mid-Market, setting clear expectations and holding them accountable to team-level NRR, renewal, and expansion targets</p></li><li><p style=\"min-height:1.5em\">Own the full AM org's book of business and be directly accountable for net revenue retention across both segments</p></li><li><p style=\"min-height:1.5em\">Build and align segment-specific playbooks while maintaining a unified commercial motion</p></li><li><p style=\"min-height:1.5em\">Establish a strong coaching culture, creating consistent frameworks for pipeline management, deal strategy, and performance development that elevate managers and their teams</p></li><li><p style=\"min-height:1.5em\">Run executive-level pipeline reviews, forecast calls, and deal escalations across both segments, surfacing risk early and driving accountability at every level</p></li><li><p style=\"min-height:1.5em\">Serve as a senior commercial partner on the most strategic accounts, joining C-suite business reviews, complex multi-year negotiations, and high-stakes renewals</p></li><li><p style=\"min-height:1.5em\">Recruit, onboard, and develop AM managers and their teams, building structured career paths and clear growth trajectories</p></li><li><p style=\"min-height:1.5em\">Partner cross-functionally to surface customer insights and align the AM org with broader company priorities</p></li><li><p style=\"min-height:1.5em\">Champion tooling, enablement, and process improvements that help both segments operate efficiently at their respective cadences</p></li><li><p style=\"min-height:1.5em\">Report directly to the SVP of Revenue and serve as a key voice in shaping overall revenue strategy</p></li></ul><p style=\"min-height:1.5em\"><strong>Who You Are</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">8 or more years of SaaS experience in account management, new logo sales, expansion sales including at least 3 years managing managers or leading multi-segment AM teams</p></li><li><p style=\"min-height:1.5em\">Proven track record owning NRR and expansion targets across enterprise and mid-market segments, with demonstrated ability to build and scale high-performing teams</p></li><li><p style=\"min-height:1.5em\">Deep coaching and development instincts with experience creating frameworks that develop managers into strong leaders, not just strong individual contributors</p></li><li><p style=\"min-height:1.5em\">Fluent across different sales motions -- high-velocity mid-market cycles and complex, multi-stakeholder enterprise deals -- and skilled at coaching teams through both</p></li><li><p style=\"min-height:1.5em\">Executive presence and credibility to engage at the C-suite level, both in support of your managers and independently on strategic accounts</p></li><li><p style=\"min-height:1.5em\">Entrepreneurial and decisive, comfortable owning outcomes and driving clarity in a fast-moving, high-growth environment</p></li><li><p style=\"min-height:1.5em\">High integrity and long-term orientation, focused on sustainable revenue growth and building a team that wins the right way</p></li></ul><p style=\"min-height:1.5em\"><strong>Location</strong></p><p style=\"min-height:1.5em\">This is an on-site role based in our NYC or SF office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $200,000 to $300,000 before variable compensation. Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-DNI</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a @<a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://tryprofound.com\">tryprofound.com</a> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs VP of Account Management, you'll own the strategy, structure, and performance of Profound's account management org. You'll set the vision for how we retain and grow our customer base, build the coaching culture and commercial rigor that turns strong managers into great leaders, and ensure every account is positioned for long-term expansion. Reporting to the SVP of Revenue, you'll be a key architect of Profound's post-sale revenue motion -- partnering closely with Revenue, Post Sales, Product, and Marketing leadership to align the AM org with company-wide growth goals and build a team that scales with the business.\n\n\n\nWhat You'll Do\n\n - Lead, coach, and develop our Account Management org across Enterprise and Mid-Market, setting clear expectations and holding them accountable to team-level NRR, renewal, and expansion targets\n\n - Own the full AM org's book of business and be directly accountable for net revenue retention across both segments\n\n - Build and align segment-specific playbooks while maintaining a unified commercial motion\n\n - Establish a strong coaching culture, creating consistent frameworks for pipeline management, deal strategy, and performance development that elevate managers and their teams\n\n - Run executive-level pipeline reviews, forecast calls, and deal escalations across both segments, surfacing risk early and driving accountability at every level\n\n - Serve as a senior commercial partner on the most strategic accounts, joining C-suite business reviews, complex multi-year negotiations, and high-stakes renewals\n\n - Recruit, onboard, and develop AM managers and their teams, building structured career paths and clear growth trajectories\n\n - Partner cross-functionally to surface customer insights and align the AM org with broader company priorities\n\n - Champion tooling, enablement, and process improvements that help both segments operate efficiently at their respective cadences\n\n - Report directly to the SVP of Revenue and serve as a key voice in shaping overall revenue strategy\n\nWho You Are\n\n - 8 or more years of SaaS experience in account management, new logo sales, expansion sales including at least 3 years managing managers or leading multi-segment AM teams\n\n - Proven track record owning NRR and expansion targets across enterprise and mid-market segments, with demonstrated ability to build and scale high-performing teams\n\n - Deep coaching and development instincts with experience creating frameworks that develop managers into strong leaders, not just strong individual contributors\n\n - Fluent across different sales motions -- high-velocity mid-market cycles and complex, multi-stakeholder enterprise deals -- and skilled at coaching teams through both\n\n - Executive presence and credibility to engage at the C-suite level, both in support of your managers and independently on strategic accounts\n\n - Entrepreneurial and decisive, comfortable owning outcomes and driving clarity in a fast-moving, high-growth environment\n\n - High integrity and long-term orientation, focused on sustainable revenue growth and building a team that wins the right way\n\nLocation\n\nThis is an on-site role based in our NYC or SF office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\n\n\nFor this role, the expected base salary range is $200,000 to $300,000 before variable compensation. Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n\n\n#LI-DNI\n\n\n\nNote: All official communication from Profound will come from a @tryprofound.com http://tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"7748f47c-ee2a-4381-8b0b-8cee934f8326","title":"Member of Technical Staff, Product, CMS ","department":"Product","team":"Product","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[],"publishedAt":"2026-07-01T14:32:42.008+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/7748f47c-ee2a-4381-8b0b-8cee934f8326","applyUrl":"https://jobs.ashbyhq.com/profound/7748f47c-ee2a-4381-8b0b-8cee934f8326/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">Product managers here are true product owners, responsible for discovery, execution, and delivery end to end. This is a chance to build at the frontier of AI and marketing and make an impact that bends the trajectory of the company.</p><p style=\"min-height:1.5em\">Profound Agents research, write, and publish content on behalf of marketing teams. The work they produce needs a home. We're building an AI-native content management system from the ground up, and this PM will define and own it.</p><h2>What You'll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Define the vision and roadmap for Profound's AI-native CMS, built specifically for the way agents and humans work together</p></li><li><p style=\"min-height:1.5em\">Own how content is created, staged, reviewed, and published inside Profound, from the first agent draft to the moment it goes live</p></li><li><p style=\"min-height:1.5em\">Work directly with customers to understand how their content workflows actually operate and translate that into product decisions</p></li><li><p style=\"min-height:1.5em\">Partner with engineering and design to ship a CMS that sets a new bar for what AI-native content tooling can be</p></li><li><p style=\"min-height:1.5em\">Be in front of customers every day to do discovery, get feedback, and validate what you're building</p></li></ul><h2>Who You Are</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5 or more years of experience building excellent software products, ideally at a startup or fast-moving company</p></li><li><p style=\"min-height:1.5em\">Deep understanding of how content workflows work: how teams create, review, approve, and publish at scale</p></li><li><p style=\"min-height:1.5em\">Strong product fundamentals and the ability to go from zero to one on a new surface</p></li><li><p style=\"min-height:1.5em\">Ability to lead cross-functional teams through ambiguity, create clarity, and push teams to ship</p></li><li><p style=\"min-height:1.5em\">Willing to roll up your sleeves to help the team execute, whether that means writing specs, sitting on customer calls, or digging into a broken workflow in production</p></li><li><p style=\"min-height:1.5em\">You play on offense, creating and running toward opportunities and injecting energy into places where there is none</p></li><li><p style=\"min-height:1.5em\">Experience with agentic or AI-assisted workflows is a strong plus</p></li><li><p style=\"min-height:1.5em\">Experience as a founder or building zero-to-one products is a plus</p></li></ul><h2>Location</h2><p style=\"min-height:1.5em\">This is an on-site role based in our NYC or SF office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $200,000 to $300,000 Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\">#LI-PRO</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nProduct managers here are true product owners, responsible for discovery, execution, and delivery end to end. This is a chance to build at the frontier of AI and marketing and make an impact that bends the trajectory of the company.\n\nProfound Agents research, write, and publish content on behalf of marketing teams. The work they produce needs a home. We're building an AI-native content management system from the ground up, and this PM will define and own it.\n\n\nWHAT YOU'LL DO\n\n - Define the vision and roadmap for Profound's AI-native CMS, built specifically for the way agents and humans work together\n\n - Own how content is created, staged, reviewed, and published inside Profound, from the first agent draft to the moment it goes live\n\n - Work directly with customers to understand how their content workflows actually operate and translate that into product decisions\n\n - Partner with engineering and design to ship a CMS that sets a new bar for what AI-native content tooling can be\n\n - Be in front of customers every day to do discovery, get feedback, and validate what you're building\n\n\nWHO YOU ARE\n\n - 5 or more years of experience building excellent software products, ideally at a startup or fast-moving company\n\n - Deep understanding of how content workflows work: how teams create, review, approve, and publish at scale\n\n - Strong product fundamentals and the ability to go from zero to one on a new surface\n\n - Ability to lead cross-functional teams through ambiguity, create clarity, and push teams to ship\n\n - Willing to roll up your sleeves to help the team execute, whether that means writing specs, sitting on customer calls, or digging into a broken workflow in production\n\n - You play on offense, creating and running toward opportunities and injecting energy into places where there is none\n\n - Experience with agentic or AI-assisted workflows is a strong plus\n\n - Experience as a founder or building zero-to-one products is a plus\n\n\nLOCATION\n\nThis is an on-site role based in our NYC or SF office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $200,000 to $300,000 Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n \n\n#LI-PRO\n\n \n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"3ff8744e-3435-4a8d-bd2a-b805c152ff56","title":"Manager, Recruiting Operations & AI Automation","department":"General & Administrative","team":"Recruiting","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[],"publishedAt":"2026-06-10T01:28:40.946+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/3ff8744e-3435-4a8d-bd2a-b805c152ff56","applyUrl":"https://jobs.ashbyhq.com/profound/3ff8744e-3435-4a8d-bd2a-b805c152ff56/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As Profound's first Recruiting Operations Manager hire, you'll own both the infrastructure and the team that powers how we hire at scale. You'll build and lead a team of Recruiting Coordinators, architect the systems and processes that let every recruiter move faster, and bring genuine AI and automation expertise to bear: not as a buzzword, but as a forcing function for doing more with less. This is a rare opportunity to define what modern recruiting operations looks like at a company building at the frontier of AI.</p><p style=\"min-height:1.5em\"></p><h2>What you'll do</h2><p style=\"min-height:1.5em\"><strong>Lead &amp; develop the Recruiting Coordination team</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Hire, manage, and grow a team of Recruiting Coordinators as our hiring volume scales, owning their day-to-day priorities, development, and performance</p></li><li><p style=\"min-height:1.5em\">Build the team structure, capacity model, and operating rhythms that allow the function to keep pace with aggressive hiring targets</p></li><li><p style=\"min-height:1.5em\">Set clear expectations and accountability frameworks so the team executes consistently without bottlenecks</p></li></ul><p style=\"min-height:1.5em\"><strong>Own and evolve the recruiting tech stack</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own Profound's ATS end to end: pipeline configuration, stage definitions, scorecards, automations, and integrations with scheduling and sourcing tools</p></li><li><p style=\"min-height:1.5em\">Manage the full recruiting technology ecosystem beyond the ATS, including scheduling tools, sourcing platforms, and LinkedIn Recruiter, ensuring we extract full value from each</p></li><li><p style=\"min-height:1.5em\">Identify, evaluate, and implement AI tools that meaningfully reduce manual work across the recruiting lifecycle, from sourcing and scheduling to candidate comms and debrief collection</p></li><li><p style=\"min-height:1.5em\">Build AI-enabled workflows and automations that increase coordinator throughput and recruiter efficiency without sacrificing candidate experience</p></li></ul><p style=\"min-height:1.5em\"><strong>Build the data foundation for smart hiring decisions</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design and maintain a recruiting metrics dashboard tracking time to hire, pipeline conversion by stage, source quality, offer acceptance rates, and capacity utilization</p></li><li><p style=\"min-height:1.5em\">Audit the full hiring process across every function, diagnose where candidates stall and where we lose people we shouldn't, and fix it</p></li><li><p style=\"min-height:1.5em\">Partner with Finance and People Ops on headcount planning and req tracking to ensure approved hiring plans move through the pipeline on schedule</p></li></ul><p style=\"min-height:1.5em\"><strong>Enable hiring managers to be force multipliers</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design and run hiring manager enablement programs including structured intake templates, interview guides, and calibrated scorecards that make hiring managers faster and more consistent</p></li><li><p style=\"min-height:1.5em\">Set SLAs across the recruiting process and hold all parties accountable to them</p></li><li><p style=\"min-height:1.5em\">Build documentation and playbooks that codify how we hire, from role kickoff to debrief to offer close, so the function scales without degrading</p></li><li><p style=\"min-height:1.5em\">Own interviewer training across the company, building a program that gets every new Profound employee ramped on structured interviewing, bias awareness, and consistent evaluation before they step into a loop</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div></li></ul><h2>Who you are</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\"><strong>Experienced operator and people manager</strong> with 6+ years in recruiting operations, HR systems, or a closely adjacent function, including 2+ years managing a team</p></li><li><p style=\"min-height:1.5em\"><strong>AI-forward:</strong> you've actively experimented with and deployed AI tools in a recruiting or operational context, and you think in terms of what should be automated vs. what requires human judgment</p></li><li><p style=\"min-height:1.5em\"><strong>Systems thinker</strong> who finds broken processes genuinely interesting and approaches them by mapping the full picture before touching anything</p></li><li><p style=\"min-height:1.5em\"><strong>Analytical and data-driven</strong>, able to build dashboards from scratch and translate recruiting data into decisions, not just reports</p></li><li><p style=\"min-height:1.5em\"><strong>Deep ATS fluency:</strong> you've configured and optimized ATS platforms, not just used them, and you know how to get them to do things most people don't</p></li><li><p style=\"min-height:1.5em\"><strong>Strong communicator and influencer</strong> who earns trust from recruiting teams and hiring managers alike, and can run enablement that actually sticks</p></li><li><p style=\"min-height:1.5em\"><strong>Builder mindset:</strong> comfortable operating without existing playbooks, excited by ambiguity, and oriented toward durable solutions over quick fixes</p></li><li><p style=\"min-height:1.5em\"><strong>High agency leader</strong> who identifies what needs to happen, mobilizes the team to execute, and doesn't wait for permission</p></li></ul><h2>Location</h2><p style=\"min-height:1.5em\">This is an on-site role based in our NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $175K - $215K. Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring. </p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs Profound's first Recruiting Operations Manager hire, you'll own both the infrastructure and the team that powers how we hire at scale. You'll build and lead a team of Recruiting Coordinators, architect the systems and processes that let every recruiter move faster, and bring genuine AI and automation expertise to bear: not as a buzzword, but as a forcing function for doing more with less. This is a rare opportunity to define what modern recruiting operations looks like at a company building at the frontier of AI.\n\n\n\n\nWHAT YOU'LL DO\n\nLead & develop the Recruiting Coordination team\n\n - Hire, manage, and grow a team of Recruiting Coordinators as our hiring volume scales, owning their day-to-day priorities, development, and performance\n\n - Build the team structure, capacity model, and operating rhythms that allow the function to keep pace with aggressive hiring targets\n\n - Set clear expectations and accountability frameworks so the team executes consistently without bottlenecks\n\nOwn and evolve the recruiting tech stack\n\n - Own Profound's ATS end to end: pipeline configuration, stage definitions, scorecards, automations, and integrations with scheduling and sourcing tools\n\n - Manage the full recruiting technology ecosystem beyond the ATS, including scheduling tools, sourcing platforms, and LinkedIn Recruiter, ensuring we extract full value from each\n\n - Identify, evaluate, and implement AI tools that meaningfully reduce manual work across the recruiting lifecycle, from sourcing and scheduling to candidate comms and debrief collection\n\n - Build AI-enabled workflows and automations that increase coordinator throughput and recruiter efficiency without sacrificing candidate experience\n\nBuild the data foundation for smart hiring decisions\n\n - Design and maintain a recruiting metrics dashboard tracking time to hire, pipeline conversion by stage, source quality, offer acceptance rates, and capacity utilization\n\n - Audit the full hiring process across every function, diagnose where candidates stall and where we lose people we shouldn't, and fix it\n\n - Partner with Finance and People Ops on headcount planning and req tracking to ensure approved hiring plans move through the pipeline on schedule\n\nEnable hiring managers to be force multipliers\n\n - Design and run hiring manager enablement programs including structured intake templates, interview guides, and calibrated scorecards that make hiring managers faster and more consistent\n\n - Set SLAs across the recruiting process and hold all parties accountable to them\n\n - Build documentation and playbooks that codify how we hire, from role kickoff to debrief to offer close, so the function scales without degrading\n\n - Own interviewer training across the company, building a program that gets every new Profound employee ramped on structured interviewing, bias awareness, and consistent evaluation before they step into a loop\n   \n    \n\n\nWHO YOU ARE\n\n - Experienced operator and people manager with 6+ years in recruiting operations, HR systems, or a closely adjacent function, including 2+ years managing a team\n\n - AI-forward: you've actively experimented with and deployed AI tools in a recruiting or operational context, and you think in terms of what should be automated vs. what requires human judgment\n\n - Systems thinker who finds broken processes genuinely interesting and approaches them by mapping the full picture before touching anything\n\n - Analytical and data-driven, able to build dashboards from scratch and translate recruiting data into decisions, not just reports\n\n - Deep ATS fluency: you've configured and optimized ATS platforms, not just used them, and you know how to get them to do things most people don't\n\n - Strong communicator and influencer who earns trust from recruiting teams and hiring managers alike, and can run enablement that actually sticks\n\n - Builder mindset: comfortable operating without existing playbooks, excited by ambiguity, and oriented toward durable solutions over quick fixes\n\n - High agency leader who identifies what needs to happen, mobilizes the team to execute, and doesn't wait for permission\n\n\nLOCATION\n\nThis is an on-site role based in our NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $175K - $215K. Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring. \n\n\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"816c2ab6-7398-4cd8-b1b5-695d4673b476","title":"VP, Strategic Partnerships","department":"Partnerships","team":"Partnerships","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"San Francisco, California","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-06-19T14:37:47.642+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/816c2ab6-7398-4cd8-b1b5-695d4673b476","applyUrl":"https://jobs.ashbyhq.com/profound/816c2ab6-7398-4cd8-b1b5-695d4673b476/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As our VP of Strategic Partnerships, you will architect and lead the global partnership strategy that establishes Profound as the definitive platform for AI search optimization. You will define the vision, build the team, and personally drive the highest-leverage relationships across the AI ecosystem — from major agency networks and global systems integrators to hyperscale cloud marketplaces and enterprise B2B platforms.</p><p style=\"min-height:1.5em\">This role operates at the executive level, sitting at the intersection of product strategy, revenue, and market positioning. You will own the full partnership lifecycle while leading cross-functional alignment to ensure deep integrations and joint go-to-market programs deliver transformational value for Profound and our partners.</p><p style=\"min-height:1.5em\"><strong>What you'll do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Define and execute Profound's global partnership strategy across product, channel, agency, and data partnerships — with direct accountability for partnership-sourced pipeline and revenue</p></li><li><p style=\"min-height:1.5em\">Build and scale a Global Systems Integrator (GSI) program, establishing and deepening relationships with the likes of Accenture, Deloitte, Bain, Cap Gemini etc.</p></li><li><p style=\"min-height:1.5em\">Own and grow Profound's presence within the Agency ecosystem — forging strategic alliances with holding companies and independent digital agencies who are shaping how brands approach AI search and discoverability</p></li><li><p style=\"min-height:1.5em\">Develop and lead hyperscale go-to-market programs through cloud marketplaces including AWS Marketplace, Google Cloud Marketplace, and Azure — driving co-sell motions, committed spend agreements, and enterprise co-marketing investments</p></li><li><p style=\"min-height:1.5em\">Structure and negotiate complex, executive-level partnership agreements balancing commercial terms, technical integration requirements, and long-term strategic value</p></li><li><p style=\"min-height:1.5em\">Lead a cross-functional partnership function working closely with Product, Engineering, Analytics, Marketing, and Sales to take partnerships from concept through commercial launch</p></li><li><p style=\"min-height:1.5em\">Serve as the executive point of contact for Profound's most strategic partners — leading QBRs, tracking performance, and proactively identifying expansion and upsell opportunities</p></li><li><p style=\"min-height:1.5em\">Drive joint marketing initiatives, co-selling motions, and customer enablement programs alongside Marketing and Sales leadership</p></li><li><p style=\"min-height:1.5em\">Represent Profound externally as a thought leader in the AI ecosystem — at industry events, in partner announcements, and through content and case studies</p></li><li><p style=\"min-height:1.5em\">Maintain a living view of the AI ecosystem landscape and competitive dynamics, informing product and go-to-market strategy at the executive level</p></li></ul><p style=\"min-height:1.5em\"><strong>Who you are</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">7+ years in strategic partnerships, business development, or alliances in high-growth technology or SaaS, with a demonstrated track record of building programs that drive significant revenue and product value</p></li><li><p style=\"min-height:1.5em\">Deep experience running a GSI program</p></li><li><p style=\"min-height:1.5em\">Proven experience navigating the Agency ecosystem — you understand how holding companies and independent agencies make technology decisions and how to position a platform as essential to their client work</p></li><li><p style=\"min-height:1.5em\">Hands-on experience driving co-sell and marketplace programs through AWS, GCP, or Azure at scale, including marketplace listings, co-sell activation, and cloud-committed revenue motions</p></li><li><p style=\"min-height:1.5em\">Deep fluency in the AI landscape — including LLM providers, AI platforms, search technologies, and the broader application layer — and a clear point of view on where it's heading</p></li><li><p style=\"min-height:1.5em\">Executive-level communicator and relationship builder with a track record of closing complex, multi-stakeholder deals involving commercial terms, data licensing, technical integrations, and joint go-to-market commitments</p></li><li><p style=\"min-height:1.5em\">Existing C-suite and VP-level relationships across AI platform companies, agency networks, cloud providers, and enterprise SaaS</p></li><li><p style=\"min-height:1.5em\">Experience leading and scaling partnerships teams in a high-growth startup environment</p></li><li><p style=\"min-height:1.5em\">Background in analytics, marketing technology, SEO, or SaaS platforms serving enterprise customers is a strong plus</p></li></ul><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs our VP of Strategic Partnerships, you will architect and lead the global partnership strategy that establishes Profound as the definitive platform for AI search optimization. You will define the vision, build the team, and personally drive the highest-leverage relationships across the AI ecosystem — from major agency networks and global systems integrators to hyperscale cloud marketplaces and enterprise B2B platforms.\n\nThis role operates at the executive level, sitting at the intersection of product strategy, revenue, and market positioning. You will own the full partnership lifecycle while leading cross-functional alignment to ensure deep integrations and joint go-to-market programs deliver transformational value for Profound and our partners.\n\nWhat you'll do\n\n - Define and execute Profound's global partnership strategy across product, channel, agency, and data partnerships — with direct accountability for partnership-sourced pipeline and revenue\n\n - Build and scale a Global Systems Integrator (GSI) program, establishing and deepening relationships with the likes of Accenture, Deloitte, Bain, Cap Gemini etc.\n\n - Own and grow Profound's presence within the Agency ecosystem — forging strategic alliances with holding companies and independent digital agencies who are shaping how brands approach AI search and discoverability\n\n - Develop and lead hyperscale go-to-market programs through cloud marketplaces including AWS Marketplace, Google Cloud Marketplace, and Azure — driving co-sell motions, committed spend agreements, and enterprise co-marketing investments\n\n - Structure and negotiate complex, executive-level partnership agreements balancing commercial terms, technical integration requirements, and long-term strategic value\n\n - Lead a cross-functional partnership function working closely with Product, Engineering, Analytics, Marketing, and Sales to take partnerships from concept through commercial launch\n\n - Serve as the executive point of contact for Profound's most strategic partners — leading QBRs, tracking performance, and proactively identifying expansion and upsell opportunities\n\n - Drive joint marketing initiatives, co-selling motions, and customer enablement programs alongside Marketing and Sales leadership\n\n - Represent Profound externally as a thought leader in the AI ecosystem — at industry events, in partner announcements, and through content and case studies\n\n - Maintain a living view of the AI ecosystem landscape and competitive dynamics, informing product and go-to-market strategy at the executive level\n\nWho you are\n\n - 7+ years in strategic partnerships, business development, or alliances in high-growth technology or SaaS, with a demonstrated track record of building programs that drive significant revenue and product value\n\n - Deep experience running a GSI program\n\n - Proven experience navigating the Agency ecosystem — you understand how holding companies and independent agencies make technology decisions and how to position a platform as essential to their client work\n\n - Hands-on experience driving co-sell and marketplace programs through AWS, GCP, or Azure at scale, including marketplace listings, co-sell activation, and cloud-committed revenue motions\n\n - Deep fluency in the AI landscape — including LLM providers, AI platforms, search technologies, and the broader application layer — and a clear point of view on where it's heading\n\n - Executive-level communicator and relationship builder with a track record of closing complex, multi-stakeholder deals involving commercial terms, data licensing, technical integrations, and joint go-to-market commitments\n\n - Existing C-suite and VP-level relationships across AI platform companies, agency networks, cloud providers, and enterprise SaaS\n\n - Experience leading and scaling partnerships teams in a high-growth startup environment\n\n - Background in analytics, marketing technology, SEO, or SaaS platforms serving enterprise customers is a strong plus\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"7ffc652b-6cdc-44c0-8143-4c89229b7438","title":"Member of Technical Staff, Web Design","department":"Design","team":"Design","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"Buenos Aires, Argentina","address":{"postalAddress":{"postalCode":"C1414CLB","addressRegion":"Palermo","streetAddress":"Castillo 1366","addressCountry":"Argentina","addressLocality":"Buenos Aires"}}}],"publishedAt":"2026-07-02T21:17:03.788+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/7ffc652b-6cdc-44c0-8143-4c89229b7438","applyUrl":"https://jobs.ashbyhq.com/profound/7ffc652b-6cdc-44c0-8143-4c89229b7438/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">Design is foundational to our product and our company. As a Web Designer at Profound, you'll shape how the world experiences our brand online, from our marketing site to campaign landing pages to the surfaces where product meets story. You'll work closely with front-end engineers, design engineers, and the brand team to turn ideas into shipped, high-craft web experiences, with deep ownership over how Profound looks and feels on the web.</p><h3><strong>What you'll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design and ship marketing pages, landing pages, and campaign sites that reflect Profound's dark, editorial, precise brand</p></li><li><p style=\"min-height:1.5em\">Partner closely with front-end and design engineers to take work from concept to production, staying involved through build, QA, and launch</p></li><li><p style=\"min-height:1.5em\">Design with real components and constraints in mind, working within (and helping evolve) our web design system</p></li><li><p style=\"min-height:1.5em\">Prototype interactions and page-level motion, handing off specs and details that hold up in code</p></li><li><p style=\"min-height:1.5em\">Own web design end to end for key initiatives, from homepage updates to launch pages for new product features</p></li><li><p style=\"min-height:1.5em\">Collaborate with brand and product marketing to translate briefs into high-conversion, on-brand web experiences</p></li><li><p style=\"min-height:1.5em\">Continuously audit and refine our existing site for craft and consistency</p></li><li><p style=\"min-height:1.5em\">Occasionally extend into email, social, and event assets when the work connects to a web campaign</p></li></ul><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You work with full autonomy and can take a brief and own it end to end, from concept to shipped page, without hand-holding</p></li><li><p style=\"min-height:1.5em\">You have real command of web design fundamentals: layout, type, grid, hierarchy, and how they translate into code</p></li><li><p style=\"min-height:1.5em\">You have a portfolio that shows a high bar for craft on real, shipped websites</p></li><li><p style=\"min-height:1.5em\">You're fluent in Figma and AI tools, comfortable working close to the metal with front-end and design engineers; bonus for hands-on HTML/CSS or experience in a component-based design system</p></li><li><p style=\"min-height:1.5em\">You sweat the finish (typography, spacing, rhythm, and consistency) and know what separates a good page from a great one</p></li><li><p style=\"min-height:1.5em\">You move fast and reliably deliver high-quality work on short timelines without sacrificing craft</p></li><li><p style=\"min-height:1.5em\">You're a versatile generalist, equally comfortable on a marketing landing page and a product-adjacent surface</p></li><li><p style=\"min-height:1.5em\">You like to experiment and build with AI and new tools to work faster and push your craft further</p></li><li><p style=\"min-height:1.5em\">You're a strong communicator who can articulate creative decisions and incorporate feedback to continuously improve the work</p></li><li><p style=\"min-height:1.5em\">You can just do things</p></li></ul><h3><strong>Note from our co-founder</strong></h3><p style=\"min-height:1.5em\">In the evolving landscape of product development, exceptional design is not merely a nice-to-have, it is foundational. As software engineering becomes increasingly accessible, it is taste, creativity, and thoughtful execution that differentiate outstanding products from the rest.</p><p style=\"min-height:1.5em\">I believe deeply that design sits at the core of our success. At Profound, my goal is to build a design team renowned for setting a new standard of excellence, crafting experiences so compelling they become benchmarks in our industry.</p><p style=\"min-height:1.5em\">If you are someone who believes in the transformative power of great design and wants to create work that genuinely shapes the future, join us. Let's redefine what's possible together.</p><p style=\"min-height:1.5em\">Dylan Babbs, Co-founder &amp; CTO</p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our Buenos Aires or NYC office, designed for builders who thrive on speed, iteration, and meaningful impact. NYC comp range for this role will be: $165 - $190k.<br /><br />Comp varies by location. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.<br /><br />#LI-PRO</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nDesign is foundational to our product and our company. As a Web Designer at Profound, you'll shape how the world experiences our brand online, from our marketing site to campaign landing pages to the surfaces where product meets story. You'll work closely with front-end engineers, design engineers, and the brand team to turn ideas into shipped, high-craft web experiences, with deep ownership over how Profound looks and feels on the web.\n\n\nWHAT YOU'LL DO\n\n - Design and ship marketing pages, landing pages, and campaign sites that reflect Profound's dark, editorial, precise brand\n\n - Partner closely with front-end and design engineers to take work from concept to production, staying involved through build, QA, and launch\n\n - Design with real components and constraints in mind, working within (and helping evolve) our web design system\n\n - Prototype interactions and page-level motion, handing off specs and details that hold up in code\n\n - Own web design end to end for key initiatives, from homepage updates to launch pages for new product features\n\n - Collaborate with brand and product marketing to translate briefs into high-conversion, on-brand web experiences\n\n - Continuously audit and refine our existing site for craft and consistency\n\n - Occasionally extend into email, social, and event assets when the work connects to a web campaign\n\n\nWHO YOU ARE\n\n - You work with full autonomy and can take a brief and own it end to end, from concept to shipped page, without hand-holding\n\n - You have real command of web design fundamentals: layout, type, grid, hierarchy, and how they translate into code\n\n - You have a portfolio that shows a high bar for craft on real, shipped websites\n\n - You're fluent in Figma and AI tools, comfortable working close to the metal with front-end and design engineers; bonus for hands-on HTML/CSS or experience in a component-based design system\n\n - You sweat the finish (typography, spacing, rhythm, and consistency) and know what separates a good page from a great one\n\n - You move fast and reliably deliver high-quality work on short timelines without sacrificing craft\n\n - You're a versatile generalist, equally comfortable on a marketing landing page and a product-adjacent surface\n\n - You like to experiment and build with AI and new tools to work faster and push your craft further\n\n - You're a strong communicator who can articulate creative decisions and incorporate feedback to continuously improve the work\n\n - You can just do things\n\n\nNOTE FROM OUR CO-FOUNDER\n\nIn the evolving landscape of product development, exceptional design is not merely a nice-to-have, it is foundational. As software engineering becomes increasingly accessible, it is taste, creativity, and thoughtful execution that differentiate outstanding products from the rest.\n\nI believe deeply that design sits at the core of our success. At Profound, my goal is to build a design team renowned for setting a new standard of excellence, crafting experiences so compelling they become benchmarks in our industry.\n\nIf you are someone who believes in the transformative power of great design and wants to create work that genuinely shapes the future, join us. Let's redefine what's possible together.\n\nDylan Babbs, Co-founder & CTO\n\n\nLOCATION\n\nThis is an on-site role based in our Buenos Aires or NYC office, designed for builders who thrive on speed, iteration, and meaningful impact. NYC comp range for this role will be: $165 - $190k.\n\nComp varies by location. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n#LI-PRO\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"6d337d28-4d71-4396-b63e-0514edb76d37","title":"Marketing Operations","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[],"publishedAt":"2026-07-09T16:50:17.737+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/6d337d28-4d71-4396-b63e-0514edb76d37","applyUrl":"https://jobs.ashbyhq.com/profound/6d337d28-4d71-4396-b63e-0514edb76d37/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\"><strong>The Role <br /></strong>Campaigns move fast here, and the tech stack gets more complex every quarter. Your job is to make sure nothing breaks in the handoff between strategy and execution.</p><p style=\"min-height:1.5em\">You'll own the systems and processes that let the rest of the team move quickly without creating a mess: campaign QA that catches problems before launch, lead routing that doesn't slip through CRM gaps, and reporting that's built once instead of rebuilt for every campaign.</p><p style=\"min-height:1.5em\"><strong>What You'll Do</strong></p><p style=\"min-height:1.5em\"><em><strong>Campaign Operations</strong></em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own end-to-end campaign ops: build, QA, and launch process for all email, web, events, webinar and paid campaigns</p></li><li><p style=\"min-height:1.5em\">Maintain campaign taxonomy and UTM standards so every campaign is trackable, consistent, and mapped for standardized reporting</p></li><li><p style=\"min-height:1.5em\">Manage  the campaign calendar and be the accountable point of contact when launches slip or break</p></li><li><p style=\"min-height:1.5em\">Monitor campaign performance post-launch and flag data quality issues (failed syncs, missing tracking etc.) before it makes its way to the reporting</p></li><li><p style=\"min-height:1.5em\">Diagnose recurring campaign issues and fix the process, not just the instance</p></li><li><p style=\"min-height:1.5em\">Build and own the audience segmentation in our databases so we can accurately target the right audiences</p></li><li><p style=\"min-height:1.5em\">Help build out our AB testing framework so we’re always learning what works with our different audiences</p></li></ul><p style=\"min-height:1.5em\"><em><strong>Marketing Systems</strong></em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own the health of the marketing tech stack day-to-day: lead routing logic, list hygiene, integrations, dedupe rules</p></li><li><p style=\"min-height:1.5em\">Support the lead flow process to ensure leads are picked up quickly by sales</p></li><li><p style=\"min-height:1.5em\">Partner with RevOps on tracking intent signals aligned to revenue lifecycle stages and scoring</p></li><li><p style=\"min-height:1.5em\">Lead integration testing and rollout when new tools are added to the stack and helping depreciate old tools</p></li><li><p style=\"min-height:1.5em\">Build and maintain SOPs for all recurring ops workflows</p></li></ul><p style=\"min-height:1.5em\"><em><strong>Reporting &amp; Analytics Support</strong></em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own recurring reporting cadence (campaign performance, list growth, funnel snapshots)</p></li><li><p style=\"min-height:1.5em\">Run UTM/tracking audits and catch data integrity issues before they reach the Ops &amp; Analytics Lead</p></li><li><p style=\"min-height:1.5em\">Surface patterns in campaign/funnel data and bring recommendations, not just numbers, to planning conversations</p></li><li><p style=\"min-height:1.5em\">Support attribution and modeling</p></li></ul><p style=\"min-height:1.5em\"><strong>Who You Are</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">2–5 years in marketing operations or campaign ops at a B2B SaaS company, with at least a year managing systems or people</p></li><li><p style=\"min-height:1.5em\">Strong hands-on fluency with a marketing automation platform (HubSpot, Marketo, or similar) and CRM (Salesforce or similar)</p></li><li><p style=\"min-height:1.5em\">SQL or BI tool comfort (Hex, Looker, Tableau) — enough to self-serve, not build models from scratch</p></li><li><p style=\"min-height:1.5em\">You've owned a process end-to-end and made it better, not just run what was handed to you</p></li><li><p style=\"min-height:1.5em\">Comfortable pushing back on RevOps when something's off, not just executing tickets</p></li></ul><p style=\"min-height:1.5em\"><strong>Compensation &amp; Benefits</strong><br />Expected base salary range: $110,000–$170,000. Full comp includes base, equity, and benefits. Final offer and title depends on experience and location.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nThe Role \nCampaigns move fast here, and the tech stack gets more complex every quarter. Your job is to make sure nothing breaks in the handoff between strategy and execution.\n\nYou'll own the systems and processes that let the rest of the team move quickly without creating a mess: campaign QA that catches problems before launch, lead routing that doesn't slip through CRM gaps, and reporting that's built once instead of rebuilt for every campaign.\n\nWhat You'll Do\n\nCampaign Operations\n\n - Own end-to-end campaign ops: build, QA, and launch process for all email, web, events, webinar and paid campaigns\n\n - Maintain campaign taxonomy and UTM standards so every campaign is trackable, consistent, and mapped for standardized reporting\n\n - Manage  the campaign calendar and be the accountable point of contact when launches slip or break\n\n - Monitor campaign performance post-launch and flag data quality issues (failed syncs, missing tracking etc.) before it makes its way to the reporting\n\n - Diagnose recurring campaign issues and fix the process, not just the instance\n\n - Build and own the audience segmentation in our databases so we can accurately target the right audiences\n\n - Help build out our AB testing framework so we’re always learning what works with our different audiences\n\nMarketing Systems\n\n - Own the health of the marketing tech stack day-to-day: lead routing logic, list hygiene, integrations, dedupe rules\n\n - Support the lead flow process to ensure leads are picked up quickly by sales\n\n - Partner with RevOps on tracking intent signals aligned to revenue lifecycle stages and scoring\n\n - Lead integration testing and rollout when new tools are added to the stack and helping depreciate old tools\n\n - Build and maintain SOPs for all recurring ops workflows\n\nReporting & Analytics Support\n\n - Own recurring reporting cadence (campaign performance, list growth, funnel snapshots)\n\n - Run UTM/tracking audits and catch data integrity issues before they reach the Ops & Analytics Lead\n\n - Surface patterns in campaign/funnel data and bring recommendations, not just numbers, to planning conversations\n\n - Support attribution and modeling\n\nWho You Are\n\n - 2–5 years in marketing operations or campaign ops at a B2B SaaS company, with at least a year managing systems or people\n\n - Strong hands-on fluency with a marketing automation platform (HubSpot, Marketo, or similar) and CRM (Salesforce or similar)\n\n - SQL or BI tool comfort (Hex, Looker, Tableau) — enough to self-serve, not build models from scratch\n\n - You've owned a process end-to-end and made it better, not just run what was handed to you\n\n - Comfortable pushing back on RevOps when something's off, not just executing tickets\n\nCompensation & Benefits\nExpected base salary range: $110,000–$170,000. Full comp includes base, equity, and benefits. Final offer and title depends on experience and location.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"b87295ec-7d64-4ab5-8a57-052f349099fc","title":"Brand Designer","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"Buenos Aires, Argentina","address":{"postalAddress":{"postalCode":"C1414CLB","addressRegion":"Palermo","streetAddress":"Castillo 1366","addressCountry":"Argentina","addressLocality":"Buenos Aires"}}}],"publishedAt":"2026-07-14T18:00:47.508+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/b87295ec-7d64-4ab5-8a57-052f349099fc","applyUrl":"https://jobs.ashbyhq.com/profound/b87295ec-7d64-4ab5-8a57-052f349099fc/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">We're looking for a Brand Designer to define and shape how Profound looks and feels across every channel, from campaigns and events to the visual systems that scale our brand as we grow.</p><p style=\"min-height:1.5em\">This is a hands-on design role. The Brand Designer works closely with the Creative Director and Brand lead to shape the visual language of the brand, build the systems that make it scalable, and push it into new territory as Profound expands.</p><p style=\"min-height:1.5em\">You'll sit on the marketing team and collaborate closely with content, demand gen, product, and leadership. You'll be the person in the room with a strong opinion on what the brand should look like, with the craft to back it up.</p><p style=\"min-height:1.5em\"></p><h2>What You'll Do</h2><p style=\"min-height:1.5em\"><strong>Define and evolve the visual brand.</strong> You will shape the look and feel of Profound across all brand touchpoints: campaigns, website, events, social, and beyond. You'll build the systems to get it there consistently.</p><p style=\"min-height:1.5em\"><strong>Build flexible, scalable design systems.</strong> You'll create and maintain a brand design system that gives the broader team, including our Visual Designer, the building blocks to execute on-brand work at speed. Systems that hold up under pressure and leave room to push.</p><p style=\"min-height:1.5em\"><strong>Design campaign creative.</strong> You'll work on visual direction for marketing campaigns from concept through execution, ensuring every asset, digital and physical, tells a coherent, compelling story about what Profound is and why it matters.</p><p style=\"min-height:1.5em\"><strong>Shape brand experiences.</strong> From in-person conferences and events to OOH activations, you'll extend the brand into physical and experiential formats. You'll think about how the brand feels, not just how it looks.</p><p style=\"min-height:1.5em\"><strong>Push the creative bar.</strong> You'll participate in design reviews alongside the Brand lead and Creative director, and be a visible standard-setter for craft across the marketing team. You'll make the work around you better.</p><p style=\"min-height:1.5em\"><strong>Experiment and challenge.</strong> Profound's visual identity has room to grow. We want a designer who can bring their ideas to life and execute on them, and who is curious about where the brand could go next.</p><p style=\"min-height:1.5em\"></p><h2>What You'll Bring</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of experience in brand design, with a portfolio that demonstrates strong visual identity work, not just execution</p></li><li><p style=\"min-height:1.5em\">A clear, opinionated point of view on typography, color, layout, and composition, with the ability to defend creative decisions clearly</p></li><li><p style=\"min-height:1.5em\">Experience building and maintaining brand systems that work across digital and physical formats</p></li><li><p style=\"min-height:1.5em\">Proven ability to design campaign creative from concept through final delivery</p></li><li><p style=\"min-height:1.5em\">Strong cross-functional collaboration skills: you work well with marketers, writers, and leadership, and you know how to align stakeholders without losing your creative conviction</p></li><li><p style=\"min-height:1.5em\">Deep proficiency in Figma and Adobe Creative Suite</p></li><li><p style=\"min-height:1.5em\">Comfort managing multiple workstreams in a fast-moving environment and making independent priority calls</p></li><li><p style=\"min-height:1.5em\">A high bar for craft and the discipline to hold it under deadline pressure</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Bonus Points</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Motion design or animation experience</p></li><li><p style=\"min-height:1.5em\">Experience designing for SaaS, martech, or data/AI products</p></li><li><p style=\"min-height:1.5em\">Background in experiential or event design</p></li><li><p style=\"min-height:1.5em\">Familiarity with AI tools in a creative workflow</p></li></ul><p style=\"min-height:1.5em\"></p><h2>Location</h2><p style=\"min-height:1.5em\">This role is based in New York, NY and Buenos Aires, with work in-office.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $120,000 to $200,000 (NY). Profound's total compensation package includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on your skills, experience, qualifications, and location, and will be determined during the interview process.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-PRO</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nWe're looking for a Brand Designer to define and shape how Profound looks and feels across every channel, from campaigns and events to the visual systems that scale our brand as we grow.\n\nThis is a hands-on design role. The Brand Designer works closely with the Creative Director and Brand lead to shape the visual language of the brand, build the systems that make it scalable, and push it into new territory as Profound expands.\n\nYou'll sit on the marketing team and collaborate closely with content, demand gen, product, and leadership. You'll be the person in the room with a strong opinion on what the brand should look like, with the craft to back it up.\n\n\n\n\nWHAT YOU'LL DO\n\nDefine and evolve the visual brand. You will shape the look and feel of Profound across all brand touchpoints: campaigns, website, events, social, and beyond. You'll build the systems to get it there consistently.\n\nBuild flexible, scalable design systems. You'll create and maintain a brand design system that gives the broader team, including our Visual Designer, the building blocks to execute on-brand work at speed. Systems that hold up under pressure and leave room to push.\n\nDesign campaign creative. You'll work on visual direction for marketing campaigns from concept through execution, ensuring every asset, digital and physical, tells a coherent, compelling story about what Profound is and why it matters.\n\nShape brand experiences. From in-person conferences and events to OOH activations, you'll extend the brand into physical and experiential formats. You'll think about how the brand feels, not just how it looks.\n\nPush the creative bar. You'll participate in design reviews alongside the Brand lead and Creative director, and be a visible standard-setter for craft across the marketing team. You'll make the work around you better.\n\nExperiment and challenge. Profound's visual identity has room to grow. We want a designer who can bring their ideas to life and execute on them, and who is curious about where the brand could go next.\n\n\n\n\nWHAT YOU'LL BRING\n\n - 5+ years of experience in brand design, with a portfolio that demonstrates strong visual identity work, not just execution\n\n - A clear, opinionated point of view on typography, color, layout, and composition, with the ability to defend creative decisions clearly\n\n - Experience building and maintaining brand systems that work across digital and physical formats\n\n - Proven ability to design campaign creative from concept through final delivery\n\n - Strong cross-functional collaboration skills: you work well with marketers, writers, and leadership, and you know how to align stakeholders without losing your creative conviction\n\n - Deep proficiency in Figma and Adobe Creative Suite\n\n - Comfort managing multiple workstreams in a fast-moving environment and making independent priority calls\n\n - A high bar for craft and the discipline to hold it under deadline pressure\n\n\n\n\nBONUS POINTS\n\n - Motion design or animation experience\n\n - Experience designing for SaaS, martech, or data/AI products\n\n - Background in experiential or event design\n\n - Familiarity with AI tools in a creative workflow\n\n\n\n\nLOCATION\n\nThis role is based in New York, NY and Buenos Aires, with work in-office.\n\nFor this role, the expected base salary range is $120,000 to $200,000 (NY). Profound's total compensation package includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on your skills, experience, qualifications, and location, and will be determined during the interview process.\n\n\n\n#LI-PRO\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"86863e6b-05d1-4c82-b37b-a5cab68e5d75","title":"Information Security Analyst","department":"Sales","team":"GTM Operations","employmentType":"FullTime","location":"Buenos Aires, Argentina","secondaryLocations":[],"publishedAt":"2026-07-14T23:30:44.911+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"C1414CLB","addressRegion":"Palermo","streetAddress":"Castillo 1366","addressCountry":"Argentina","addressLocality":"Buenos Aires"}},"jobUrl":"https://jobs.ashbyhq.com/profound/86863e6b-05d1-4c82-b37b-a5cab68e5d75","applyUrl":"https://jobs.ashbyhq.com/profound/86863e6b-05d1-4c82-b37b-a5cab68e5d75/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">What You’ll Do</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own inbound customer security reviews from start to finish: complete security questionnaires and respond to RFPs and RFIs accurately and within the timelines our sales cycles demand</p></li><li><p style=\"min-height:1.5em\">Act as the security point of contact during the sales process, working alongside the sales team to unblock deals and answer prospective customers’ security and privacy questions directly and credibly</p></li><li><p style=\"min-height:1.5em\">Build and maintain reusable answer libraries and templates so each customer’s security review goes faster than the last</p></li><li><p style=\"min-height:1.5em\">Build and improve AI-assisted workflows that cut the manual effort on each questionnaire and audit, so the function scales as our volume grows</p></li><li><p style=\"min-height:1.5em\">Answer buyers' AI-trust questions (training-data handling/retention, subprocessors, data residency, our stance on ISO/IEC 42001, the EU AI Act, and NIST AI RMF), and flag the right internal owner when something's outside your call</p></li><li><p style=\"min-height:1.5em\">Flag recurring themes in customer questions, objections, and new requirements, and collaborate with Information Security, Product, and Legal to eliminate gaps and duplicate effort</p></li><li><p style=\"min-height:1.5em\">Help shape the function from the ground up: design the processes, workflows, and standards that the team will need to operate globally</p></li></ul><p style=\"min-height:1.5em\">Who You Are</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">1+ years of experience conducting customer-facing information security work or you come from a solutions engineering or sales engineering background</p></li><li><p style=\"min-height:1.5em\">You are able to translate technical security and AI-governance controls into clear, customer-facing responses, exercising sound judgment about when to answer directly, when to add a caveat, and when to escalate</p></li><li><p style=\"min-height:1.5em\">You can hold your own on calls when a prospect's security team challenges our answers, thinking on your feet while keeping the deal moving</p></li><li><p style=\"min-height:1.5em\">You have real fluency in security and compliance. You're comfortable across frameworks like ISO 27001, ISO 42001, SOC 2, GDPR, and CCP</p></li><li><p style=\"min-height:1.5em\">You are an avid user of AI tools. You already reach for AI in your daily work and are excited to use it to make security reviews faster and more consistent</p></li><li><p style=\"min-height:1.5em\">You bring a customer-first mindset, sharp organization, and close attention to detail, even under tight deadlines</p></li></ul><p style=\"min-height:1.5em\">It is a plus if you also have experience with:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Contract negotiation across DPAs, MSAs, security exhibits, subprocessor agreements, BAAs, and SLAs</p></li><li><p style=\"min-height:1.5em\">Working with procurement and/or legal teams</p></li><li><p style=\"min-height:1.5em\">Vendor risk management. We are a vendor, and most of our customers run vendor risk assessments on us, so understanding both sides of that process goes a long way</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Location</strong></p><p style=\"min-height:1.5em\">This is an on-site role based in our Buenos Aires office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $50,000 to $70,000, depending on experience. Profound's total compensation package includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nWhat You’ll Do\n\n - Own inbound customer security reviews from start to finish: complete security questionnaires and respond to RFPs and RFIs accurately and within the timelines our sales cycles demand\n\n - Act as the security point of contact during the sales process, working alongside the sales team to unblock deals and answer prospective customers’ security and privacy questions directly and credibly\n\n - Build and maintain reusable answer libraries and templates so each customer’s security review goes faster than the last\n\n - Build and improve AI-assisted workflows that cut the manual effort on each questionnaire and audit, so the function scales as our volume grows\n\n - Answer buyers' AI-trust questions (training-data handling/retention, subprocessors, data residency, our stance on ISO/IEC 42001, the EU AI Act, and NIST AI RMF), and flag the right internal owner when something's outside your call\n\n - Flag recurring themes in customer questions, objections, and new requirements, and collaborate with Information Security, Product, and Legal to eliminate gaps and duplicate effort\n\n - Help shape the function from the ground up: design the processes, workflows, and standards that the team will need to operate globally\n\nWho You Are\n\n - 1+ years of experience conducting customer-facing information security work or you come from a solutions engineering or sales engineering background\n\n - You are able to translate technical security and AI-governance controls into clear, customer-facing responses, exercising sound judgment about when to answer directly, when to add a caveat, and when to escalate\n\n - You can hold your own on calls when a prospect's security team challenges our answers, thinking on your feet while keeping the deal moving\n\n - You have real fluency in security and compliance. You're comfortable across frameworks like ISO 27001, ISO 42001, SOC 2, GDPR, and CCP\n\n - You are an avid user of AI tools. You already reach for AI in your daily work and are excited to use it to make security reviews faster and more consistent\n\n - You bring a customer-first mindset, sharp organization, and close attention to detail, even under tight deadlines\n\nIt is a plus if you also have experience with:\n\n - Contract negotiation across DPAs, MSAs, security exhibits, subprocessor agreements, BAAs, and SLAs\n\n - Working with procurement and/or legal teams\n\n - Vendor risk management. We are a vendor, and most of our customers run vendor risk assessments on us, so understanding both sides of that process goes a long way\n\n\n\nLocation\n\nThis is an on-site role based in our Buenos Aires office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $50,000 to $70,000, depending on experience. Profound's total compensation package includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"daae83e6-c05c-4699-bb52-d1f7af47c654","title":"Member of Technical Staff, Product, Platform ","department":"Product","team":"Product","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-07-14T22:54:49.244+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/profound/daae83e6-c05c-4699-bb52-d1f7af47c654","applyUrl":"https://jobs.ashbyhq.com/profound/daae83e6-c05c-4699-bb52-d1f7af47c654/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">Product managers here are true product owners, responsible for discovery, execution, and delivery end to end. This is a chance to build at the frontier of AI and marketing and make an impact that bends the trajectory of the company. We're hiring across several product areas: analytics tools that help marketing teams understand their brand's performance on answer engines, an agent platform where marketers build and orchestrate agents to execute strategies and automate operations, and vertical solutions built for new use cases and strategic customer segments.</p><p style=\"min-height:1.5em\">As the Platform PM, you'll own the foundational systems that every Profound customer and teammate depends on.Your core scope includes the infrastructure that makes Profound trustworthy, scalable, and enterprise-ready, including: identity and access management, permissions and roles, billing and subscription management, notifications, and authentication. You'll define how admins manage their teams, control access to sensitive data, and integrate Profound into their existing workflows. </p><p style=\"min-height:1.5em\"><strong>What You'll Do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Create the strategy that makes Profound's platform work for the largest brands in the world. This includes identity and access management, permissions and roles, billing and subscription management, notifications, and authentication.</p></li><li><p style=\"min-height:1.5em\">Define how customers onboard, manage teams, and control access to Profound's products, from single-seat startups to Fortune 500 security and procurement teams</p></li><li><p style=\"min-height:1.5em\">Expedite execution across engineering, design, security, marketing, sales and customer success by creating clarity, making decisions, and managing scope</p></li><li><p style=\"min-height:1.5em\">Optimize the team for velocity and quality shots on goal</p></li><li><p style=\"min-height:1.5em\">Be in front of customers every day to do discovery, get feedback, and sell</p></li><li><p style=\"min-height:1.5em\">Partner with Sales, Marketing, and Customer Success teams so that we tell compelling stories to prospects and customers</p></li></ul><p style=\"min-height:1.5em\"><strong>Who You Are</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5 or more years of experience building excellent software products for enterprise, ideally in a startup or fast-moving company</p></li><li><p style=\"min-height:1.5em\">Domain expertise in platform engineering, identity and access management, billing systems, or developer infrastructure. You understand how to turn complex technical requirements into clean, scalable product experiences.</p></li><li><p style=\"min-height:1.5em\">Ability to lead cross-functional teams through ambiguity, create clarity, and push teams to ship product and drive impact</p></li><li><p style=\"min-height:1.5em\">Strong product fundamentals with a spike in one or more of security, systems design, enterprise go-to-market, or developer experience</p></li><li><p style=\"min-height:1.5em\">Willing to roll up your sleeves to help the team execute, whether that means writing specs, digging into API docs, debugging auth flows, or responding to enterprise security reviews</p></li><li><p style=\"min-height:1.5em\">You play on offense, creating and running toward opportunities and injecting energy into places where there is none</p></li><li><p style=\"min-height:1.5em\">Experience as a founder, working at an early-stage startup, or building zero-to-one platform or infrastructure products is a plus</p></li></ul><p style=\"min-height:1.5em\"><strong>Location</strong></p><p style=\"min-height:1.5em\">This is an on-site role based in our San Francisco office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $200,000 to $300,000. Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-PRO</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nProduct managers here are true product owners, responsible for discovery, execution, and delivery end to end. This is a chance to build at the frontier of AI and marketing and make an impact that bends the trajectory of the company. We're hiring across several product areas: analytics tools that help marketing teams understand their brand's performance on answer engines, an agent platform where marketers build and orchestrate agents to execute strategies and automate operations, and vertical solutions built for new use cases and strategic customer segments.\n\nAs the Platform PM, you'll own the foundational systems that every Profound customer and teammate depends on.Your core scope includes the infrastructure that makes Profound trustworthy, scalable, and enterprise-ready, including: identity and access management, permissions and roles, billing and subscription management, notifications, and authentication. You'll define how admins manage their teams, control access to sensitive data, and integrate Profound into their existing workflows. \n\nWhat You'll Do\n\n - Create the strategy that makes Profound's platform work for the largest brands in the world. This includes identity and access management, permissions and roles, billing and subscription management, notifications, and authentication.\n\n - Define how customers onboard, manage teams, and control access to Profound's products, from single-seat startups to Fortune 500 security and procurement teams\n\n - Expedite execution across engineering, design, security, marketing, sales and customer success by creating clarity, making decisions, and managing scope\n\n - Optimize the team for velocity and quality shots on goal\n\n - Be in front of customers every day to do discovery, get feedback, and sell\n\n - Partner with Sales, Marketing, and Customer Success teams so that we tell compelling stories to prospects and customers\n\nWho You Are\n\n - 5 or more years of experience building excellent software products for enterprise, ideally in a startup or fast-moving company\n\n - Domain expertise in platform engineering, identity and access management, billing systems, or developer infrastructure. You understand how to turn complex technical requirements into clean, scalable product experiences.\n\n - Ability to lead cross-functional teams through ambiguity, create clarity, and push teams to ship product and drive impact\n\n - Strong product fundamentals with a spike in one or more of security, systems design, enterprise go-to-market, or developer experience\n\n - Willing to roll up your sleeves to help the team execute, whether that means writing specs, digging into API docs, debugging auth flows, or responding to enterprise security reviews\n\n - You play on offense, creating and running toward opportunities and injecting energy into places where there is none\n\n - Experience as a founder, working at an early-stage startup, or building zero-to-one platform or infrastructure products is a plus\n\nLocation\n\nThis is an on-site role based in our San Francisco office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $200,000 to $300,000. Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n\n\n#LI-PRO\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"adddabcb-5b53-481e-af11-27944c4aa907","title":"Member of Technical Staff, Product, Core Product","department":"Product","team":"Product","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[],"publishedAt":"2026-07-16T17:21:55.861+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/adddabcb-5b53-481e-af11-27944c4aa907","applyUrl":"https://jobs.ashbyhq.com/profound/adddabcb-5b53-481e-af11-27944c4aa907/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">Product managers here are true product owners, responsible for discovery, execution, and delivery end to end. This is a chance to build at the frontier of AI and marketing and make an impact that bends the trajectory of the company.</p><p style=\"min-height:1.5em\">We're hiring across several product areas: analytics tools that help marketing teams understand their brand's performance on answer engines, an agent platform where marketers build and orchestrate agents to execute strategies and automate operations, and vertical solutions built for new use cases and strategic customer segments. As a Product Manager on the Core Product team, you'll own one of these areas end to end: driving strategy, shaping the product, and delivering outcomes that matter to customers and the business.</p><h2>What You'll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Craft the strategy and drive execution for one of Profound's core product areas: Answer Engine Insights, Agent Analytics, and Prompt Volumes; the agent platform including background agents, the agent builder, and projects; or vertical solutions across Shopping, Ads, self-serve, and agency workflows</p></li><li><p style=\"min-height:1.5em\">Define how customers measure, understand, and improve their brand's performance across AI-powered answer engines: from prompt monitoring and competitive benchmarking to agent-driven automation and vertical-specific workflows</p></li><li><p style=\"min-height:1.5em\">Expedite execution across engineering, design, data, and marketing by creating clarity, making decisions, and managing scope</p></li><li><p style=\"min-height:1.5em\">Optimize the team for velocity and quality shots on goal</p></li><li><p style=\"min-height:1.5em\">Be in front of customers every day to do discovery, get feedback, and sell</p></li><li><p style=\"min-height:1.5em\">Partner with Sales, Marketing, and Engagement teams so that we tell compelling stories to prospects and customers</p></li></ul><h2>Who You Are</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5 or more years of experience building excellent software products, ideally in a startup or fast-moving company</p></li><li><p style=\"min-height:1.5em\">Domain expertise in one or more of: AI agent systems, LLMs, or prompt engineering; marketing analytics, data products, or BI tools; or ads, ecommerce, retail, agency workflows, or self-serve B2B SaaS</p></li><li><p style=\"min-height:1.5em\">Ability to lead cross-functional teams through ambiguity, create clarity, and push teams to ship product and drive impact</p></li><li><p style=\"min-height:1.5em\">Strong product fundamentals with a spike in one or more of data, AI/ML systems, development, design, or enterprise go-to-market</p></li><li><p style=\"min-height:1.5em\">Willing to roll up your sleeves to help the team execute, whether that means creating prototypes, writing SQL, evaluating model outputs, building dashboards, creating content, or responding to support tickets</p></li><li><p style=\"min-height:1.5em\">You play on offense, creating and running toward opportunities and injecting energy into teams</p></li><li><p style=\"min-height:1.5em\">Experience as a founder, working at an early-stage startup, or launching zero-to-one products is a plus</p></li></ul><h2>Location</h2><p style=\"min-height:1.5em\">This is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $200,000 to $300,000. Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">#LI-PRO</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nProduct managers here are true product owners, responsible for discovery, execution, and delivery end to end. This is a chance to build at the frontier of AI and marketing and make an impact that bends the trajectory of the company.\n\nWe're hiring across several product areas: analytics tools that help marketing teams understand their brand's performance on answer engines, an agent platform where marketers build and orchestrate agents to execute strategies and automate operations, and vertical solutions built for new use cases and strategic customer segments. As a Product Manager on the Core Product team, you'll own one of these areas end to end: driving strategy, shaping the product, and delivering outcomes that matter to customers and the business.\n\n\nWHAT YOU'LL DO\n\n - Craft the strategy and drive execution for one of Profound's core product areas: Answer Engine Insights, Agent Analytics, and Prompt Volumes; the agent platform including background agents, the agent builder, and projects; or vertical solutions across Shopping, Ads, self-serve, and agency workflows\n\n - Define how customers measure, understand, and improve their brand's performance across AI-powered answer engines: from prompt monitoring and competitive benchmarking to agent-driven automation and vertical-specific workflows\n\n - Expedite execution across engineering, design, data, and marketing by creating clarity, making decisions, and managing scope\n\n - Optimize the team for velocity and quality shots on goal\n\n - Be in front of customers every day to do discovery, get feedback, and sell\n\n - Partner with Sales, Marketing, and Engagement teams so that we tell compelling stories to prospects and customers\n\n\nWHO YOU ARE\n\n - 5 or more years of experience building excellent software products, ideally in a startup or fast-moving company\n\n - Domain expertise in one or more of: AI agent systems, LLMs, or prompt engineering; marketing analytics, data products, or BI tools; or ads, ecommerce, retail, agency workflows, or self-serve B2B SaaS\n\n - Ability to lead cross-functional teams through ambiguity, create clarity, and push teams to ship product and drive impact\n\n - Strong product fundamentals with a spike in one or more of data, AI/ML systems, development, design, or enterprise go-to-market\n\n - Willing to roll up your sleeves to help the team execute, whether that means creating prototypes, writing SQL, evaluating model outputs, building dashboards, creating content, or responding to support tickets\n\n - You play on offense, creating and running toward opportunities and injecting energy into teams\n\n - Experience as a founder, working at an early-stage startup, or launching zero-to-one products is a plus\n\n\nLOCATION\n\nThis is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $200,000 to $300,000. Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n#LI-PRO\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"2556b749-dd5d-47f5-9c20-1e9dee6d9778","title":"Product Marketing Manager, Activation","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[],"publishedAt":"2026-07-16T20:52:50.653+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/2556b749-dd5d-47f5-9c20-1e9dee6d9778","applyUrl":"https://jobs.ashbyhq.com/profound/2556b749-dd5d-47f5-9c20-1e9dee6d9778/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">This is a full-stack product marketing role, which means you will own the whole arc with the rest of the team: positioning and messaging, launches, competitive intelligence, content, and enablement. What sets this role apart is where its center of gravity sits. Your primary internal partner is Customer Success. You will make sure the people who onboard, retain, and expand our customers always understand the newest version of Profound and can turn that understanding into adoption, renewal, and growth. You will still support Sales, but your first question every day is: how do we help our customers get more value, faster?</p><h2>What You'll Own</h2><p style=\"min-height:1.5em\"><strong>Product knowledge and customer-facing narrative</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Be the internal expert on Profound's product: features, roadmap, use cases, and technical underpinnings.</p></li><li><p style=\"min-height:1.5em\">Translate what we build into clear positioning and messaging that shows up across the customer lifecycle, from onboarding to renewal to expansion.</p></li><li><p style=\"min-height:1.5em\">Own the story of \"what's new and why it matters\" for existing customers, not just prospects.</p></li></ul><p style=\"min-height:1.5em\"><strong>Customer Success enablement and content</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build the materials that CSMs rely on: onboarding, product deep-dives, feature launch training, and recurring office hours. You will partner with GTM Enablement to deliver these materials and have support from that team.</p></li><li><p style=\"min-height:1.5em\">Create the content that drives adoption and retention: feature explainers, customer-facing playbooks, use-case guides, QBR narratives, expansion talk tracks, and product FAQs.</p></li><li><p style=\"min-height:1.5em\">Give CSMs sharp, accurate language for renewal conversations, upsell moments, and objection handling with customers who are already on the platform.</p></li></ul><p style=\"min-height:1.5em\"><strong>Launches and lifecycle marketing</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">With the rest of PMM, you will co-own go-to-market for new features and products with a heavy emphasis on landing them inside the existing base, not only in new-logo acquisition.</p></li><li><p style=\"min-height:1.5em\">You will own our webinar content calendar to drive both new logo pipeline generation and customer education/adoption</p></li><li><p style=\"min-height:1.5em\">Partner with the rest of marketing, including community marketing, to drive awareness, activation, and adoption of what we ship.</p></li><li><p style=\"min-height:1.5em\">You will own the changelog, making sure everything we’re shipping makes it way to our users both via product notifications and weekly emails</p></li><li><p style=\"min-height:1.5em\">You will own our case studies and go-to customer stories, bringing the best of what our CS teams are doing with our customers back into top-of-funnel marketing collateral to drive additional pipeline via social proof points.</p></li><li><p style=\"min-height:1.5em\">Measure whether launches actually move adoption and retention, then close the loop.</p></li></ul><p style=\"min-height:1.5em\"><strong>Cross-functional partnership and the field feedback loop</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Embed with Product and Engineering to stay ahead of what's coming.</p></li><li><p style=\"min-height:1.5em\">Own the feedback loop between the field and Product: surface what customers are asking for, what's confusing, and what's resonating.</p></li><li><p style=\"min-height:1.5em\">Coordinate with Sales, GTM Ops, GTM Engineering, and Marketing Engineering where product knowledge and the customer journey intersect.</p></li></ul><h2>What We're Looking For</h2><p style=\"min-height:1.5em\"><strong>Background</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3 to 6 years in product marketing, customer marketing, product enablement, or a closely related field at a B2B SaaS company.</p></li><li><p style=\"min-height:1.5em\">Experience serving or working alongside Customer Success, account management, or a post-sale motion (adoption, retention, expansion).</p></li><li><p style=\"min-height:1.5em\">You've created enablement, launch, or customer-facing content yourself.</p></li><li><p style=\"min-height:1.5em\">You've worked in a fast-moving product environment and know how to keep pace with a roadmap that doesn't slow down.</p></li></ul><p style=\"min-height:1.5em\"><strong>Technical depth</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Comfortable getting into the details of a technical product. You don't need to be an engineer, but you can sit with one and come away with a clear grasp of what's being built.</p></li><li><p style=\"min-height:1.5em\">Able to understand and explain concepts like APIs, data pipelines, AI model behavior, and platform architecture at a level that's useful in a customer conversation.</p></li><li><p style=\"min-height:1.5em\">Experience with AI, LLMs, and the evolving landscape of AI search and agentic systems is a real plus.</p></li></ul><p style=\"min-height:1.5em\"><strong>Content and communication</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Strong writer and communicator. Your decks and guides should be things people actually want to read.</p></li><li><p style=\"min-height:1.5em\">You can take something complicated and make it simple without losing accuracy.</p></li><li><p style=\"min-height:1.5em\">Comfortable presenting and facilitating in front of CSMs, AEs, leadership, and executives.</p></li></ul><p style=\"min-height:1.5em\"><strong>Interpersonal</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">People genuinely like learning from you. You make enablement something the team looks forward to, not something they endure.</p></li><li><p style=\"min-height:1.5em\">Strong relationship-builder across CS, Product, Sales, and Marketing. You earn trust by being useful and accurate, not just enthusiastic.</p></li><li><p style=\"min-height:1.5em\">Low ego, high output. You're comfortable doing the work at whatever level it needs to happen.</p></li></ul><h2>Nice to Have</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience at a marketing technology, analytics, or AI company.</p></li><li><p style=\"min-height:1.5em\">Familiarity with AI search, LLM-based discovery, or answer engine optimization.</p></li><li><p style=\"min-height:1.5em\">Experience owning customer marketing, adoption, or expansion programs.</p></li><li><p style=\"min-height:1.5em\">Experience in a category-creation or early-market environment where the product story is still being defined.</p></li></ul><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our Union Square, NYC offices, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $145,000 to $200,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nThis is a full-stack product marketing role, which means you will own the whole arc with the rest of the team: positioning and messaging, launches, competitive intelligence, content, and enablement. What sets this role apart is where its center of gravity sits. Your primary internal partner is Customer Success. You will make sure the people who onboard, retain, and expand our customers always understand the newest version of Profound and can turn that understanding into adoption, renewal, and growth. You will still support Sales, but your first question every day is: how do we help our customers get more value, faster?\n\n\nWHAT YOU'LL OWN\n\nProduct knowledge and customer-facing narrative\n\n - Be the internal expert on Profound's product: features, roadmap, use cases, and technical underpinnings.\n\n - Translate what we build into clear positioning and messaging that shows up across the customer lifecycle, from onboarding to renewal to expansion.\n\n - Own the story of \"what's new and why it matters\" for existing customers, not just prospects.\n\nCustomer Success enablement and content\n\n - Build the materials that CSMs rely on: onboarding, product deep-dives, feature launch training, and recurring office hours. You will partner with GTM Enablement to deliver these materials and have support from that team.\n\n - Create the content that drives adoption and retention: feature explainers, customer-facing playbooks, use-case guides, QBR narratives, expansion talk tracks, and product FAQs.\n\n - Give CSMs sharp, accurate language for renewal conversations, upsell moments, and objection handling with customers who are already on the platform.\n\nLaunches and lifecycle marketing\n\n - With the rest of PMM, you will co-own go-to-market for new features and products with a heavy emphasis on landing them inside the existing base, not only in new-logo acquisition.\n\n - You will own our webinar content calendar to drive both new logo pipeline generation and customer education/adoption\n\n - Partner with the rest of marketing, including community marketing, to drive awareness, activation, and adoption of what we ship.\n\n - You will own the changelog, making sure everything we’re shipping makes it way to our users both via product notifications and weekly emails\n\n - You will own our case studies and go-to customer stories, bringing the best of what our CS teams are doing with our customers back into top-of-funnel marketing collateral to drive additional pipeline via social proof points.\n\n - Measure whether launches actually move adoption and retention, then close the loop.\n\nCross-functional partnership and the field feedback loop\n\n - Embed with Product and Engineering to stay ahead of what's coming.\n\n - Own the feedback loop between the field and Product: surface what customers are asking for, what's confusing, and what's resonating.\n\n - Coordinate with Sales, GTM Ops, GTM Engineering, and Marketing Engineering where product knowledge and the customer journey intersect.\n\n\nWHAT WE'RE LOOKING FOR\n\nBackground\n\n - 3 to 6 years in product marketing, customer marketing, product enablement, or a closely related field at a B2B SaaS company.\n\n - Experience serving or working alongside Customer Success, account management, or a post-sale motion (adoption, retention, expansion).\n\n - You've created enablement, launch, or customer-facing content yourself.\n\n - You've worked in a fast-moving product environment and know how to keep pace with a roadmap that doesn't slow down.\n\nTechnical depth\n\n - Comfortable getting into the details of a technical product. You don't need to be an engineer, but you can sit with one and come away with a clear grasp of what's being built.\n\n - Able to understand and explain concepts like APIs, data pipelines, AI model behavior, and platform architecture at a level that's useful in a customer conversation.\n\n - Experience with AI, LLMs, and the evolving landscape of AI search and agentic systems is a real plus.\n\nContent and communication\n\n - Strong writer and communicator. Your decks and guides should be things people actually want to read.\n\n - You can take something complicated and make it simple without losing accuracy.\n\n - Comfortable presenting and facilitating in front of CSMs, AEs, leadership, and executives.\n\nInterpersonal\n\n - People genuinely like learning from you. You make enablement something the team looks forward to, not something they endure.\n\n - Strong relationship-builder across CS, Product, Sales, and Marketing. You earn trust by being useful and accurate, not just enthusiastic.\n\n - Low ego, high output. You're comfortable doing the work at whatever level it needs to happen.\n\n\nNICE TO HAVE\n\n - Experience at a marketing technology, analytics, or AI company.\n\n - Familiarity with AI search, LLM-based discovery, or answer engine optimization.\n\n - Experience owning customer marketing, adoption, or expansion programs.\n\n - Experience in a category-creation or early-market environment where the product story is still being defined.\n\n\nLOCATION\n\nThis is an on-site role based in our Union Square, NYC offices, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $145,000 to $200,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"675eb898-875b-41b0-b713-fa76b615fd30","title":"Head of Talent","department":"General & Administrative","team":"Recruiting","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[],"publishedAt":"2026-07-23T14:35:29.768+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/675eb898-875b-41b0-b713-fa76b615fd30","applyUrl":"https://jobs.ashbyhq.com/profound/675eb898-875b-41b0-b713-fa76b615fd30/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">We're hiring our first Head of Talent to help us do it again: doubling the team over the next year without diluting the bar. You'll build the systems, pipeline, and performance culture that let us scale fast while getting sharper, not softer, with size.</p><p style=\"min-height:1.5em\"><strong>What you’ll do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own the talent function end to end: build and run the hiring engine (sourcing pipelines, interview processes, offer strategy) needed to roughly double headcount over the next year without lowering the bar</p></li><li><p style=\"min-height:1.5em\">Design and implement scalable, data-driven recruiting systems and dashboards that give leadership real-time visibility into pipeline health, time-to-fill, and quality of hire across every function</p></li><li><p style=\"min-height:1.5em\">Partner directly with the founders  and functional leaders to translate headcount plans and growth trajectories into hiring plans, role scorecards, and interview loops that actually predict on-the-job performance</p></li><li><p style=\"min-height:1.5em\">Codify Profound's hiring bar: structured scorecards, calibrated panels, and debrief rituals, so quality holds as the org scales, not just headcount</p></li><li><p style=\"min-height:1.5em\">Own employer brand and top-of-funnel: sharpen how candidates experience Profound before they ever apply, from job descriptions to the careers site to referrals and build Profound's reputation as the place ambitious operators go to do the career-defining work of their lives</p></li><li><p style=\"min-height:1.5em\">Build the recruiting infrastructure for global expansion: optimized ATS for scale, sourcing channels, and compliant interview/offer processes needed to hire as Profound opens new offices and enters new countries, partnering closely with HR/Legal on everything that happens once someone accepts. Lead, coach, and build out a high-leverage talent team as headcount and hiring complexity grow</p></li><li><p style=\"min-height:1.5em\">Stay hands-on, personally sourcing and closing candidates for the roles that matter most (leadership hires, P0 seats) rather than only directing from above</p></li></ul><p style=\"min-height:1.5em\"><strong>Who you are</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You've built and scaled a talent function at a high-growth startup before, ideally through a headcount-doubling stretch, and you have the systems and playbooks to prove it</p></li><li><p style=\"min-height:1.5em\">Deeply systems and data oriented; you think about hiring as an engineering problem, including pipelines, funnels, conversion rates, and forecasting, not just relationships</p></li><li><p style=\"min-height:1.5em\">Genuinely energized by high-performance, merit-driven cultures.</p></li><li><p style=\"min-height:1.5em\">Comfortable operating with high agency and ambiguity; you build the plane while flying it</p></li><li><p style=\"min-height:1.5em\">Sharp, fast-moving, and detail-obsessed; nothing about the candidate or employee experience is beneath you</p></li><li><p style=\"min-height:1.5em\">Strong opinions, held loosely; you communicate directly and expect the same from others</p></li><li><p style=\"min-height:1.5em\">Fluent with a modern recruiting and HR stack (ATS, HRIS, sourcing tools); you're comfortable being hands-on, not just strategic</p></li><li><p style=\"min-height:1.5em\">High agency; you identify what needs to happen, scope it, and execute without waiting to be managed</p></li></ul><p style=\"min-height:1.5em\"><strong>Location</strong></p><p style=\"min-height:1.5em\">This is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $250,000 to $375,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nWe're hiring our first Head of Talent to help us do it again: doubling the team over the next year without diluting the bar. You'll build the systems, pipeline, and performance culture that let us scale fast while getting sharper, not softer, with size.\n\nWhat you’ll do\n\n - Own the talent function end to end: build and run the hiring engine (sourcing pipelines, interview processes, offer strategy) needed to roughly double headcount over the next year without lowering the bar\n\n - Design and implement scalable, data-driven recruiting systems and dashboards that give leadership real-time visibility into pipeline health, time-to-fill, and quality of hire across every function\n\n - Partner directly with the founders  and functional leaders to translate headcount plans and growth trajectories into hiring plans, role scorecards, and interview loops that actually predict on-the-job performance\n\n - Codify Profound's hiring bar: structured scorecards, calibrated panels, and debrief rituals, so quality holds as the org scales, not just headcount\n\n - Own employer brand and top-of-funnel: sharpen how candidates experience Profound before they ever apply, from job descriptions to the careers site to referrals and build Profound's reputation as the place ambitious operators go to do the career-defining work of their lives\n\n - Build the recruiting infrastructure for global expansion: optimized ATS for scale, sourcing channels, and compliant interview/offer processes needed to hire as Profound opens new offices and enters new countries, partnering closely with HR/Legal on everything that happens once someone accepts. Lead, coach, and build out a high-leverage talent team as headcount and hiring complexity grow\n\n - Stay hands-on, personally sourcing and closing candidates for the roles that matter most (leadership hires, P0 seats) rather than only directing from above\n\nWho you are\n\n - You've built and scaled a talent function at a high-growth startup before, ideally through a headcount-doubling stretch, and you have the systems and playbooks to prove it\n\n - Deeply systems and data oriented; you think about hiring as an engineering problem, including pipelines, funnels, conversion rates, and forecasting, not just relationships\n\n - Genuinely energized by high-performance, merit-driven cultures.\n\n - Comfortable operating with high agency and ambiguity; you build the plane while flying it\n\n - Sharp, fast-moving, and detail-obsessed; nothing about the candidate or employee experience is beneath you\n\n - Strong opinions, held loosely; you communicate directly and expect the same from others\n\n - Fluent with a modern recruiting and HR stack (ATS, HRIS, sourcing tools); you're comfortable being hands-on, not just strategic\n\n - High agency; you identify what needs to happen, scope it, and execute without waiting to be managed\n\nLocation\n\nThis is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $250,000 to $375,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"1e4063f7-e1dc-4f2d-aa56-9ab9c212baf0","title":"Member of Technical Staff, TLM, Context Engineering","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[],"publishedAt":"2026-07-28T17:58:24.315+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/profound/1e4063f7-e1dc-4f2d-aa56-9ab9c212baf0","applyUrl":"https://jobs.ashbyhq.com/profound/1e4063f7-e1dc-4f2d-aa56-9ab9c212baf0/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">We are hiring a Tech Lead Manager to build and lead our Context team in San Francisco. Context owns everything Profound knows about a customer and everything our agents reach for when they do work. Every integration a customer connects, every document and page we ingest, every entity we resolve, and every piece of durable memory an agent carries between sessions runs through this team. If our agents are the hands, Context is the memory and the senses. The quality of what we ship is bounded by the quality of the context we retrieve.</p><p style=\"min-height:1.5em\">This is a hybrid role. You'll spend roughly half your time on technical leadership and architecture, and half on people management, hiring, and execution. We expect you to write code, review PRs, and be in the details on critical decisions. We also expect you to grow engineers, run a tight planning process, and own outcomes for the team.</p><p style=\"min-height:1.5em\">The Context team owns the <strong>integration service</strong> (the shared substrate for connecting to third-party systems: OAuth flows and token lifecycle, API key management, MCP servers and clients, credential storage and rotation, webhook ingestion, and per-provider rate limiting and backoff); the <strong>integration catalog</strong> itself (CMS platforms, analytics and search consoles, CRMs, document stores, support desks, and commerce systems, each with its own auth model, pagination quirks, and failure modes); <strong>knowledge base storage and retrieval</strong> (ingestion and chunking, embeddings, hybrid keyword and vector search, reranking, freshness, and strict tenant isolation across a store handling billions of documents); <strong>data synchronization</strong> (incremental sync, backfills, change detection, deduplication, conflict resolution, and the observability that tells us a customer's data is current before they notice it isn't); and <strong>context management</strong> (the knowledge graph that resolves brands, products, competitors, topics, and pages into a coherent model of a customer's world, plus the long-term memory service that lets agents accumulate and reuse what they learn).</p><p style=\"min-height:1.5em\"></p><h2><strong>What you'll do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Lead the Context roadmap, partnering with the CTO, Head of Engineering, and product leadership on priorities</p></li><li><p style=\"min-height:1.5em\">Hire and develop a team of 4 to 8 engineers, including running interview loops, calibrating performance, and setting expectations clearly</p></li><li><p style=\"min-height:1.5em\">Drive technical decisions on hard problems: retrieval quality and how we measure it, graph and memory schemas that survive contact with real customer data, sync architectures that stay correct under partial failure, and an integration framework that makes the tenth connector cheaper to build than the first</p></li><li><p style=\"min-height:1.5em\">Own retrieval quality as a measurable product surface, with evals that catch regressions before customers do</p></li><li><p style=\"min-height:1.5em\">Ship code yourself on the highest-leverage parts of the system</p></li><li><p style=\"min-height:1.5em\">Be the engineering point of contact when a customer's integration breaks, their data goes stale, or an agent retrieves the wrong thing</p></li><li><p style=\"min-height:1.5em\">Represent Context in conversations with product, sales engineering, and the executive team when data access, freshness, or security commitments are on the line</p></li><li><p style=\"min-height:1.5em\">Partner closely with the teams building our agent products, who are your primary internal customers</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Who you are</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">7+ years of backend engineering experience, with at least 2 years managing or tech-leading a team</p></li><li><p style=\"min-height:1.5em\">Strong Python. This is the language the team lives in</p></li><li><p style=\"min-height:1.5em\">Rust is strongly preferred. Parts of this system are performance and cost sensitive enough to justify it, and we expect that surface to grow</p></li><li><p style=\"min-height:1.5em\">Hands-on experience building search or retrieval systems in production: embeddings, vector stores, hybrid search, reranking, and chunking strategies, along with an honest view of where each one stops helping</p></li><li><p style=\"min-height:1.5em\">Experience integrating with third-party APIs at scale, including OAuth, token refresh, rate limits, and the operational reality of connectors that break on someone else's schedule</p></li><li><p style=\"min-height:1.5em\">Experience with data synchronization and pipeline correctness: incremental sync, idempotency, backfills, and reconciliation</p></li><li><p style=\"min-height:1.5em\">Strong Postgres skills; you can reason about indexes, query plans, multi-tenant data models, and migrations without reaching for a tutorial</p></li><li><p style=\"min-height:1.5em\">Experience hiring senior ICs and giving direct, useful feedback</p></li><li><p style=\"min-height:1.5em\">Comfortable being an IC contributor on the team you manage; we don't want a manager who has stopped writing code</p></li></ul><p style=\"min-height:1.5em\">Nice to have:</p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience with knowledge graphs or entity resolution at scale</p></li><li><p style=\"min-height:1.5em\">Experience building memory systems or context management for LLM agents, including context budgeting and retrieval tuning against real workloads</p></li><li><p style=\"min-height:1.5em\">Familiarity with MCP as both a server and a client implementer</p></li><li><p style=\"min-height:1.5em\">Experience with high-volume event ingestion and streaming systems</p></li><li><p style=\"min-height:1.5em\">Background at a B2B SaaS company that sold to enterprise, where customer data handling passed a real security review (SOC 2, ISO 27001, CMEK, private networking)</p></li><li><p style=\"min-height:1.5em\">A track record of building evaluation harnesses for non-deterministic systems</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Location</strong></h2><p style=\"min-height:1.5em\">This is an on-site role based in our SF office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $230,000 to $275,000, depending on experience. Profound's total compensation package includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-PRO</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nWe are hiring a Tech Lead Manager to build and lead our Context team in San Francisco. Context owns everything Profound knows about a customer and everything our agents reach for when they do work. Every integration a customer connects, every document and page we ingest, every entity we resolve, and every piece of durable memory an agent carries between sessions runs through this team. If our agents are the hands, Context is the memory and the senses. The quality of what we ship is bounded by the quality of the context we retrieve.\n\nThis is a hybrid role. You'll spend roughly half your time on technical leadership and architecture, and half on people management, hiring, and execution. We expect you to write code, review PRs, and be in the details on critical decisions. We also expect you to grow engineers, run a tight planning process, and own outcomes for the team.\n\nThe Context team owns the integration service (the shared substrate for connecting to third-party systems: OAuth flows and token lifecycle, API key management, MCP servers and clients, credential storage and rotation, webhook ingestion, and per-provider rate limiting and backoff); the integration catalog itself (CMS platforms, analytics and search consoles, CRMs, document stores, support desks, and commerce systems, each with its own auth model, pagination quirks, and failure modes); knowledge base storage and retrieval (ingestion and chunking, embeddings, hybrid keyword and vector search, reranking, freshness, and strict tenant isolation across a store handling billions of documents); data synchronization (incremental sync, backfills, change detection, deduplication, conflict resolution, and the observability that tells us a customer's data is current before they notice it isn't); and context management (the knowledge graph that resolves brands, products, competitors, topics, and pages into a coherent model of a customer's world, plus the long-term memory service that lets agents accumulate and reuse what they learn).\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead the Context roadmap, partnering with the CTO, Head of Engineering, and product leadership on priorities\n\n - Hire and develop a team of 4 to 8 engineers, including running interview loops, calibrating performance, and setting expectations clearly\n\n - Drive technical decisions on hard problems: retrieval quality and how we measure it, graph and memory schemas that survive contact with real customer data, sync architectures that stay correct under partial failure, and an integration framework that makes the tenth connector cheaper to build than the first\n\n - Own retrieval quality as a measurable product surface, with evals that catch regressions before customers do\n\n - Ship code yourself on the highest-leverage parts of the system\n\n - Be the engineering point of contact when a customer's integration breaks, their data goes stale, or an agent retrieves the wrong thing\n\n - Represent Context in conversations with product, sales engineering, and the executive team when data access, freshness, or security commitments are on the line\n\n - Partner closely with the teams building our agent products, who are your primary internal customers\n\n\n\n\nWHO YOU ARE\n\n - 7+ years of backend engineering experience, with at least 2 years managing or tech-leading a team\n\n - Strong Python. This is the language the team lives in\n\n - Rust is strongly preferred. Parts of this system are performance and cost sensitive enough to justify it, and we expect that surface to grow\n\n - Hands-on experience building search or retrieval systems in production: embeddings, vector stores, hybrid search, reranking, and chunking strategies, along with an honest view of where each one stops helping\n\n - Experience integrating with third-party APIs at scale, including OAuth, token refresh, rate limits, and the operational reality of connectors that break on someone else's schedule\n\n - Experience with data synchronization and pipeline correctness: incremental sync, idempotency, backfills, and reconciliation\n\n - Strong Postgres skills; you can reason about indexes, query plans, multi-tenant data models, and migrations without reaching for a tutorial\n\n - Experience hiring senior ICs and giving direct, useful feedback\n\n - Comfortable being an IC contributor on the team you manage; we don't want a manager who has stopped writing code\n\nNice to have:\n\n - Experience with knowledge graphs or entity resolution at scale\n\n - Experience building memory systems or context management for LLM agents, including context budgeting and retrieval tuning against real workloads\n\n - Familiarity with MCP as both a server and a client implementer\n\n - Experience with high-volume event ingestion and streaming systems\n\n - Background at a B2B SaaS company that sold to enterprise, where customer data handling passed a real security review (SOC 2, ISO 27001, CMEK, private networking)\n\n - A track record of building evaluation harnesses for non-deterministic systems\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our SF office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $230,000 to $275,000, depending on experience. Profound's total compensation package includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n\n\n#LI-PRO\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"5a94fa55-a46b-457c-851c-db40f547b2e8","title":"Engagement Manager, Strategic","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"San Francisco, California","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-08-09T04:53:29.364+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/5a94fa55-a46b-457c-851c-db40f547b2e8","applyUrl":"https://jobs.ashbyhq.com/profound/5a94fa55-a46b-457c-851c-db40f547b2e8/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As a Strategic Engagement Manager, you'll own a small, hand-picked portfolio of Profound's most complex and highest-value customers — the accounts where the stakes, stakeholder count, and executive visibility are highest. You'll go deep rather than wide: serving as the senior strategic advisor who drives the AI search program for these customers, independently navigating escalations, and consistently delivering outcomes that matter at the board level. Beyond your own portfolio, you'll mentor other Engagement Managers and help shape how the entire Engagement team delivers value, partnering closely with Sales, Product, and Engineering to guide customers through the future of AI search.</p><h2><strong>What you’ll do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Serve as the primary point of contact and senior strategic advisor for a portfolio of 5 to 10 of Profound’s most strategic and complex enterprise customers</p></li><li><p style=\"min-height:1.5em\">Own the full customer journey from onboarding and implementation through driving measurable, high-value outcomes with the Profound platform</p></li><li><p style=\"min-height:1.5em\">Lead engagements involving multiple stakeholders, competing priorities, and executive sponsors — independently managing escalations and restoring alignment whenever customer execution moves off track</p></li><li><p style=\"min-height:1.5em\">Conduct regular strategic business reviews with senior and executive stakeholders, proactively identifying opportunities and mitigating risk across each customer’s marketing and AI search program</p></li><li><p style=\"min-height:1.5em\">Develop a deep understanding of customer objectives and effectively multi-thread relationships across marketing, operations, product, and executive teams to mitigate risk from stakeholder turnover</p></li><li><p style=\"min-height:1.5em\">Become a recognized expert in the AI search space, advising customers on sophisticated AI Search strategies grounded in platform data, LLM behavior, and repeated experience</p></li><li><p style=\"min-height:1.5em\">Mentor Engagement Associates and newer Engagement Managers, and improve the playbooks, templates, and practices the broader team relies on</p></li><li><p style=\"min-height:1.5em\">Partner closely with the Account Management team to ensure value delivery aligns with commercial goals for the company’s highest-value accounts</p></li><li><p style=\"min-height:1.5em\">Collaborate cross-functionally with Sales, Product, and Engineering to resolve complex technical challenges and shape how Profound serves its most strategic customers</p></li></ul><h2><strong>Who you are</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">At least 6 years of experience working with enterprise or strategic customers to drive complex, high-stakes outcomes in a customer success, account management, or consulting capacity</p></li><li><p style=\"min-height:1.5em\">A track record of independently owning highly complex customer engagements involving multiple stakeholders, executive sponsors, and competing priorities</p></li><li><p style=\"min-height:1.5em\">Excellent communication skills, with the ability to advise, present to, and influence senior and executive stakeholders</p></li><li><p style=\"min-height:1.5em\">Self-motivated and driven, with a passion for building deep, trusted customer relationships</p></li><li><p style=\"min-height:1.5em\">Comfortable operating in ambiguous, high-visibility situations and creating new approaches when existing playbooks fall short</p></li><li><p style=\"min-height:1.5em\">Strong analytical mindset with comfort working with quantitative data</p></li><li><p style=\"min-height:1.5em\">Ability to own processes end to end with strong critical thinking and project management skills</p></li><li><p style=\"min-height:1.5em\">Experience mentoring, coaching, or informally guiding other team members</p></li><li><p style=\"min-height:1.5em\">Experience in the search or marketing industry</p></li></ul><h2><strong>Location</strong></h2><p style=\"min-height:1.5em\">This is an on-site role based in our NYC, SF, Boston, London or Singapore office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $110,000 to $180,000 before variable compensation (NYC). Profound’s total compensation package is designed to be competitive and includes base salary, variable compensation, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">#LI-PRO</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs a Strategic Engagement Manager, you'll own a small, hand-picked portfolio of Profound's most complex and highest-value customers — the accounts where the stakes, stakeholder count, and executive visibility are highest. You'll go deep rather than wide: serving as the senior strategic advisor who drives the AI search program for these customers, independently navigating escalations, and consistently delivering outcomes that matter at the board level. Beyond your own portfolio, you'll mentor other Engagement Managers and help shape how the entire Engagement team delivers value, partnering closely with Sales, Product, and Engineering to guide customers through the future of AI search.\n\n\nWHAT YOU’LL DO\n\n - Serve as the primary point of contact and senior strategic advisor for a portfolio of 5 to 10 of Profound’s most strategic and complex enterprise customers\n\n - Own the full customer journey from onboarding and implementation through driving measurable, high-value outcomes with the Profound platform\n\n - Lead engagements involving multiple stakeholders, competing priorities, and executive sponsors — independently managing escalations and restoring alignment whenever customer execution moves off track\n\n - Conduct regular strategic business reviews with senior and executive stakeholders, proactively identifying opportunities and mitigating risk across each customer’s marketing and AI search program\n\n - Develop a deep understanding of customer objectives and effectively multi-thread relationships across marketing, operations, product, and executive teams to mitigate risk from stakeholder turnover\n\n - Become a recognized expert in the AI search space, advising customers on sophisticated AI Search strategies grounded in platform data, LLM behavior, and repeated experience\n\n - Mentor Engagement Associates and newer Engagement Managers, and improve the playbooks, templates, and practices the broader team relies on\n\n - Partner closely with the Account Management team to ensure value delivery aligns with commercial goals for the company’s highest-value accounts\n\n - Collaborate cross-functionally with Sales, Product, and Engineering to resolve complex technical challenges and shape how Profound serves its most strategic customers\n\n\nWHO YOU ARE\n\n - At least 6 years of experience working with enterprise or strategic customers to drive complex, high-stakes outcomes in a customer success, account management, or consulting capacity\n\n - A track record of independently owning highly complex customer engagements involving multiple stakeholders, executive sponsors, and competing priorities\n\n - Excellent communication skills, with the ability to advise, present to, and influence senior and executive stakeholders\n\n - Self-motivated and driven, with a passion for building deep, trusted customer relationships\n\n - Comfortable operating in ambiguous, high-visibility situations and creating new approaches when existing playbooks fall short\n\n - Strong analytical mindset with comfort working with quantitative data\n\n - Ability to own processes end to end with strong critical thinking and project management skills\n\n - Experience mentoring, coaching, or informally guiding other team members\n\n - Experience in the search or marketing industry\n\n\nLOCATION\n\nThis is an on-site role based in our NYC, SF, Boston, London or Singapore office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $110,000 to $180,000 before variable compensation (NYC). Profound’s total compensation package is designed to be competitive and includes base salary, variable compensation, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n#LI-PRO\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"296d21bb-8c7a-451d-b745-46d0c850afbc","title":"GTM Associate ","department":"Sales","team":"Sales","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"Singapore","address":{"postalAddress":{"addressCountry":"Singapore","addressLocality":"Singapore"}}},{"location":"London, England","address":{"postalAddress":{"postalCode":"N1C 4EW","addressRegion":"Greater London","streetAddress":"5 Beaconsfield Street","addressCountry":"UK","addressLocality":"London "}}}],"publishedAt":"2025-09-17T14:05:47.174+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/296d21bb-8c7a-451d-b745-46d0c850afbc","applyUrl":"https://jobs.ashbyhq.com/profound/296d21bb-8c7a-451d-b745-46d0c850afbc/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As a GTM Associate, you will be on the front lines of our growth efforts, driving outbound prospecting, booking high-quality meetings, and shaping how Profound engages new customers. You will work closely with Sales and Marketing to run thoughtful, high-impact outbound campaigns and help define how companies first experience Profound in a rapidly evolving AI landscape. This is not a traditional SDR role.</p><p style=\"min-height:1.5em\"></p><h3><strong>What you’ll do</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Drive outbound initiatives by identifying and engaging high-potential prospects across key industries</p></li><li><p style=\"min-height:1.5em\">Execute personalized, structured outreach campaigns to generate qualified meetings and pipeline</p></li><li><p style=\"min-height:1.5em\">Manage high-volume outreach with precision while maintaining quality, follow-up, and message consistency</p></li><li><p style=\"min-height:1.5em\">Collaborate closely with Sales and Marketing to refine targeting, messaging, and go-to-market experiments</p></li><li><p style=\"min-height:1.5em\">Help shape outbound playbooks and prospecting approaches as the team scales</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Who you are</strong></h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Intelligent, persistent, and self-motivated, with a strong interest in cold outbound and sales development</p></li><li><p style=\"min-height:1.5em\">Highly coachable and open to feedback, eager to continuously refine your approach</p></li><li><p style=\"min-height:1.5em\">Comfortable managing high-volume, high-quality interactions and resilient in the face of rejection</p></li><li><p style=\"min-height:1.5em\">Detail-oriented and thoughtful in personalizing outreach so prospects feel genuinely understood</p></li><li><p style=\"min-height:1.5em\">Motivated by learning the full sales cycle and working toward becoming an Account Executive over time</p></li></ul><p style=\"min-height:1.5em\"></p><h3><strong>Location</strong></h3><p style=\"min-height:1.5em\">This is an on-site role based in our NYC, London, or Singapore office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary is $80,000 before commission, with a $115,000 on-target estimate (NYC only).  Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs a GTM Associate, you will be on the front lines of our growth efforts, driving outbound prospecting, booking high-quality meetings, and shaping how Profound engages new customers. You will work closely with Sales and Marketing to run thoughtful, high-impact outbound campaigns and help define how companies first experience Profound in a rapidly evolving AI landscape. This is not a traditional SDR role.\n\n\n\n\nWHAT YOU’LL DO\n\n - Drive outbound initiatives by identifying and engaging high-potential prospects across key industries\n\n - Execute personalized, structured outreach campaigns to generate qualified meetings and pipeline\n\n - Manage high-volume outreach with precision while maintaining quality, follow-up, and message consistency\n\n - Collaborate closely with Sales and Marketing to refine targeting, messaging, and go-to-market experiments\n\n - Help shape outbound playbooks and prospecting approaches as the team scales\n\n\n\n\nWHO YOU ARE\n\n - Intelligent, persistent, and self-motivated, with a strong interest in cold outbound and sales development\n\n - Highly coachable and open to feedback, eager to continuously refine your approach\n\n - Comfortable managing high-volume, high-quality interactions and resilient in the face of rejection\n\n - Detail-oriented and thoughtful in personalizing outreach so prospects feel genuinely understood\n\n - Motivated by learning the full sales cycle and working toward becoming an Account Executive over time\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our NYC, London, or Singapore office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary is $80,000 before commission, with a $115,000 on-target estimate (NYC only).  Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"c841ad79-add2-4025-822a-ee68eb623989","title":"Member of Technical Staff, Head of Security","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[],"publishedAt":"2026-08-04T19:41:33.562+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/c841ad79-add2-4025-822a-ee68eb623989","applyUrl":"https://jobs.ashbyhq.com/profound/c841ad79-add2-4025-822a-ee68eb623989/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\"><strong>About the Role</strong></p><p style=\"min-height:1.5em\">As our Head of Security you will build and lead the company's security program as it scales into a trusted enterprise platform. This is a foundational, high-impact role: you'll own security strategy end-to-end while staying hands-on, working alongside an existing Security Engineer to mature Profound's program from \"does the right things\" to \"provably does the right things at enterprise scale.\"</p><p style=\"min-height:1.5em\">You'll also own IT for the company, making this a role that spans technical security leadership and the practical, day-to-day systems that keep the company running securely.</p><p style=\"min-height:1.5em\">This is a player-coach role. You should be comfortable setting strategy and talking to enterprise customers' security teams one day, and rolling up your sleeves on a threat model, an incident, or an endpoint policy the next.</p><p style=\"min-height:1.5em\"><strong>What You'll Do</strong></p><p style=\"min-height:1.5em\"><em>Security Strategy &amp; Leadership</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own and evolve Profound's overall security strategy, roadmap, and risk posture as the company scales</p></li><li><p style=\"min-height:1.5em\">Own the build-out and growth of the entire security function and team.</p></li><li><p style=\"min-height:1.5em\">Serve as the executive-level owner of security in customer conversations, RFPs, and security reviews with enterprise and Fortune 100 prospects and customers</p></li><li><p style=\"min-height:1.5em\">Partner closely with Engineering, Product, and Leadership to embed security into the SDLC and product roadmap</p></li></ul><p style=\"min-height:1.5em\"><em>Governance, Risk &amp; Compliance</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own and mature Profound's compliance posture (SOC 2 Type II and beyond — e.g. ISO 27001, GDPR, and other frameworks as enterprise customers require)</p></li><li><p style=\"min-height:1.5em\">Drive audits, policy development, vendor risk management, and control operations</p></li><li><p style=\"min-height:1.5em\">Manage relationships with auditors, pen testers, and security vendors</p></li></ul><p style=\"min-height:1.5em\"><em>Technical Security</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Provide technical direction and oversight for application security, cloud security (AWS/GCP), and infrastructure hardening</p></li><li><p style=\"min-height:1.5em\">Own incident response: build the program, run tabletop exercises, and lead the response when needed</p></li><li><p style=\"min-height:1.5em\">Guide and review the Security Engineer's work on detection, vulnerability management, and secure architecture</p></li><li><p style=\"min-height:1.5em\">Evaluate and implement security tooling (SIEM, EDR, vulnerability scanning, etc.)</p></li></ul><p style=\"min-height:1.5em\"><em>IT</em></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own IT operations for the company: identity and access management (SSO/MDM), endpoint security, employee onboarding/offboarding, SaaS security posture, and internal tooling</p></li><li><p style=\"min-height:1.5em\">Set and enforce IT policies that scale with headcount growth without creating unnecessary friction</p></li></ul><p style=\"min-height:1.5em\"><strong>What We're Looking For</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">8+ years in security, with progressively increasing scope, including experience owning a security program (not just executing within one)</p></li><li><p style=\"min-height:1.5em\">Prior experience as a first or early security hire at a high-growth startup, ideally SaaS/B2B, strongly preferred</p></li><li><p style=\"min-height:1.5em\">Hands-on technical depth — this is not a purely strategic/managerial role. Comfortable engaging directly on application security, cloud security, and incident response</p></li><li><p style=\"min-height:1.5em\">Direct experience owning SOC 2 (Type II) and driving compliance programs; experience with additional frameworks (ISO 27001, GDPR, etc.) a plus</p></li><li><p style=\"min-height:1.5em\">Experience leading and developing a small team</p></li><li><p style=\"min-height:1.5em\">Comfortable being the face of security to enterprise customers, including technical security reviews and questionnaires</p></li><li><p style=\"min-height:1.5em\">Experience owning or partnering closely with IT function preferred</p></li><li><p style=\"min-height:1.5em\">Excellent communicator who can translate technical risk into business terms for executives and customers alike</p></li></ul><p style=\"min-height:1.5em\"><strong>Why This Role</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Build a security program from the ground up at a company at the center of the shift to AI-driven search</p></li><li><p style=\"min-height:1.5em\">High visibility — this role sits close to leadership and directly influences enterprise sales and customer trust</p></li><li><p style=\"min-height:1.5em\">A strong Security Engineer already on the team, with a clear mandate to grow the function further</p></li><li><p style=\"min-height:1.5em\">Fast-growing, well-funded company (Series C, $1B valuation) with strong momentum</p></li></ul><p style=\"min-height:1.5em\"><strong>Location</strong></p><p style=\"min-height:1.5em\">This is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $300,000 to $375,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@</strong><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"documentLink\" href=\"http://tryprofound.com\"><strong>tryprofound.com</strong></a> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-PRO</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAbout the Role\n\nAs our Head of Security you will build and lead the company's security program as it scales into a trusted enterprise platform. This is a foundational, high-impact role: you'll own security strategy end-to-end while staying hands-on, working alongside an existing Security Engineer to mature Profound's program from \"does the right things\" to \"provably does the right things at enterprise scale.\"\n\nYou'll also own IT for the company, making this a role that spans technical security leadership and the practical, day-to-day systems that keep the company running securely.\n\nThis is a player-coach role. You should be comfortable setting strategy and talking to enterprise customers' security teams one day, and rolling up your sleeves on a threat model, an incident, or an endpoint policy the next.\n\nWhat You'll Do\n\nSecurity Strategy & Leadership\n\n - Own and evolve Profound's overall security strategy, roadmap, and risk posture as the company scales\n\n - Own the build-out and growth of the entire security function and team.\n\n - Serve as the executive-level owner of security in customer conversations, RFPs, and security reviews with enterprise and Fortune 100 prospects and customers\n\n - Partner closely with Engineering, Product, and Leadership to embed security into the SDLC and product roadmap\n\nGovernance, Risk & Compliance\n\n - Own and mature Profound's compliance posture (SOC 2 Type II and beyond — e.g. ISO 27001, GDPR, and other frameworks as enterprise customers require)\n\n - Drive audits, policy development, vendor risk management, and control operations\n\n - Manage relationships with auditors, pen testers, and security vendors\n\nTechnical Security\n\n - Provide technical direction and oversight for application security, cloud security (AWS/GCP), and infrastructure hardening\n\n - Own incident response: build the program, run tabletop exercises, and lead the response when needed\n\n - Guide and review the Security Engineer's work on detection, vulnerability management, and secure architecture\n\n - Evaluate and implement security tooling (SIEM, EDR, vulnerability scanning, etc.)\n\nIT\n\n - Own IT operations for the company: identity and access management (SSO/MDM), endpoint security, employee onboarding/offboarding, SaaS security posture, and internal tooling\n\n - Set and enforce IT policies that scale with headcount growth without creating unnecessary friction\n\nWhat We're Looking For\n\n - 8+ years in security, with progressively increasing scope, including experience owning a security program (not just executing within one)\n\n - Prior experience as a first or early security hire at a high-growth startup, ideally SaaS/B2B, strongly preferred\n\n - Hands-on technical depth — this is not a purely strategic/managerial role. Comfortable engaging directly on application security, cloud security, and incident response\n\n - Direct experience owning SOC 2 (Type II) and driving compliance programs; experience with additional frameworks (ISO 27001, GDPR, etc.) a plus\n\n - Experience leading and developing a small team\n\n - Comfortable being the face of security to enterprise customers, including technical security reviews and questionnaires\n\n - Experience owning or partnering closely with IT function preferred\n\n - Excellent communicator who can translate technical risk into business terms for executives and customers alike\n\nWhy This Role\n\n - Build a security program from the ground up at a company at the center of the shift to AI-driven search\n\n - High visibility — this role sits close to leadership and directly influences enterprise sales and customer trust\n\n - A strong Security Engineer already on the team, with a clear mandate to grow the function further\n\n - Fast-growing, well-funded company (Series C, $1B valuation) with strong momentum\n\nLocation\n\nThis is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $300,000 to $375,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com http://tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.\n\n\n\n#LI-PRO\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"2a7ad1ff-6d89-4c74-99e4-09a8dccb9f39","title":"Engagement Manager, Pharma & Life Sciences","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[],"publishedAt":"2026-08-05T00:56:57.259+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/2a7ad1ff-6d89-4c74-99e4-09a8dccb9f39","applyUrl":"https://jobs.ashbyhq.com/profound/2a7ad1ff-6d89-4c74-99e4-09a8dccb9f39/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">Some of the largest pharmaceutical companies in the world run their AI search programs on Profound, and the work spans various topics: brand and disease-state narratives that must hold up to medical, legal, and regulatory scrutiny; HCP, patient, and caregiver audiences asking very different questions of the same model; and answers that carry real consequences when an engine gets efficacy, safety, or access information wrong.</p><p style=\"min-height:1.5em\">As an Engagement Manager for Pharma &amp; Life Sciences, you'll be the driving force behind the AI search program for a portfolio of large pharmaceutical customers. You'll sit alongside commercial, brand, digital, medical affairs, and compliance stakeholders — translating between what large language models actually do and what a regulated organization is able to act on. You'll own implementation, adoption, and measurable outcomes, and you'll be the person our customers trust to tell them what's true about how AI represents their therapies.</p><h2>What you'll do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Serve as the primary point of contact and trusted advisor for a portfolio of enterprise pharmaceutical and life sciences customers, including several of the largest manufacturers in the world</p></li><li><p style=\"min-height:1.5em\">Own the full customer journey from onboarding and implementation through driving measurable outcomes with the Profound platform</p></li><li><p style=\"min-height:1.5em\">Partner with brand, commercial, digital, and omnichannel teams to connect AI search visibility to brand strategy, launch plans, and existing HCP and DTC programs</p></li><li><p style=\"min-height:1.5em\">Navigate MLR (medical, legal, regulatory) review with your customers — anticipating what will and won't clear, structuring recommendations so they survive review, and helping teams move faster inside their approval process rather than around it</p></li><li><p style=\"min-height:1.5em\">Advise on how AI engines surface, efficacy, safety, and access information about a therapy across its indications, and work with customers and our Product team when an engine represents it inaccurately</p></li><li><p style=\"min-height:1.5em\">Advise customers on shaping the AI search landscape for pipeline and pre-launch therapies, building the scientific and educational foundation that will inform how AI engines understand emerging disease areas, unmet needs, and future treatment options, alongside evaluating and improving the representation of in-market brands</p></li><li><p style=\"min-height:1.5em\">Account for the distinct search behavior of HCPs, patients, and caregivers, and handle health information in AI answers with the care it requires</p></li><li><p style=\"min-height:1.5em\">Interface credibly with medical affairs, scientific communications, and publications teams on how clinical and scientific content shows up in AI answers</p></li><li><p style=\"min-height:1.5em\">Partner with global, regional, and local stakeholders to translate enterprise brand strategy into market-ready AI search programs, navigating local regulatory requirements, promotional standards, language, and channel nuances while maintaining global consistency at scale</p></li><li><p style=\"min-height:1.5em\">Conduct regular strategic business reviews, proactively identifying opportunities and addressing risks to each customer's marketing and AI search program</p></li><li><p style=\"min-height:1.5em\">Develop a deep understanding of customer objectives and proactively manage relationships with key stakeholders across brand, commercial, medical affairs, IT, procurement, compliance, and executive teams</p></li><li><p style=\"min-height:1.5em\">Become an expert in the AI search space and develop a strong understanding of how large language models work</p></li><li><p style=\"min-height:1.5em\">Effectively multi-thread customer engagements to mitigate risk from the reorgs and brand-team turnover common in large pharma</p></li><li><p style=\"min-height:1.5em\">Partner closely with the Account Management team to ensure value delivery aligns with commercial goals, and support expansion across brands, therapeutic areas, and regions within an account</p></li><li><p style=\"min-height:1.5em\">Collaborate internally with Sales, Product, and Engineering to optimize implementation, resolve technical challenges, and shape the pharma roadmap</p></li><li><p style=\"min-height:1.5em\">Act as our internal center of gravity for pharma: codify what works into playbooks, benchmarks, and points of view the rest of the team can use</p></li></ul><h2>Who you are</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5 or more years of experience working with enterprise customers to drive strategic outcomes in a customer success, account management, consulting, or agency capacity</p></li><li><p style=\"min-height:1.5em\">Deep pharmaceutical or life sciences experience — you've worked inside a manufacturer, at a healthcare agency, or at a vendor serving pharma, and you can hold your own in a room with a brand lead, an MSL, and regulatory counsel</p></li><li><p style=\"min-height:1.5em\">Fluency in pharma commercial marketing: brand launches, lifecycle management, HCP and DTC campaigns, omnichannel engagement, and agency management</p></li><li><p style=\"min-height:1.5em\">Direct, hands-on experience with MLR review cycles and compliant content workflows; familiarity with the promotional guardrails pharma marketers operate under (fair balance, on-label communication, adverse event reporting expectations)</p></li><li><p style=\"min-height:1.5em\">Working understanding of medical affairs and scientific communications, and the line between promotional and non-promotional content</p></li><li><p style=\"min-height:1.5em\">Excellent communication skills with the ability to deliver presentations and demonstrations effectively to both marketers and scientific audiences</p></li><li><p style=\"min-height:1.5em\">Self-motivated and driven, with a passion for building strong customer relationships</p></li><li><p style=\"min-height:1.5em\">Comfortable diving into challenges and operating in ambiguous environments — including being the first person to answer a question no one in the industry has answered yet</p></li><li><p style=\"min-height:1.5em\">Strong analytical mindset with comfort working with quantitative data</p></li><li><p style=\"min-height:1.5em\">Ability to own processes end to end with strong critical thinking skills</p></li><li><p style=\"min-height:1.5em\">Comfortable managing multiple initiatives simultaneously</p></li></ul><h3>Nice to have</h3><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Experience in the search, SEO, or digital marketing industry</p></li><li><p style=\"min-height:1.5em\">Exposure to multiple therapeutic areas, or to global and regional market differences in pharma marketing</p></li><li><p style=\"min-height:1.5em\">Strong familiarity with pharma data and privacy expectations (HIPAA, GDPR) and enterprise security review processes</p></li></ul><h2>Location</h2><p style=\"min-height:1.5em\">This is an on-site role based in our NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $110,000 - $180,000 before variable compensation. Profound's total compensation package is designed to be competitive and includes base salary, variable compensation, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nSome of the largest pharmaceutical companies in the world run their AI search programs on Profound, and the work spans various topics: brand and disease-state narratives that must hold up to medical, legal, and regulatory scrutiny; HCP, patient, and caregiver audiences asking very different questions of the same model; and answers that carry real consequences when an engine gets efficacy, safety, or access information wrong.\n\nAs an Engagement Manager for Pharma & Life Sciences, you'll be the driving force behind the AI search program for a portfolio of large pharmaceutical customers. You'll sit alongside commercial, brand, digital, medical affairs, and compliance stakeholders — translating between what large language models actually do and what a regulated organization is able to act on. You'll own implementation, adoption, and measurable outcomes, and you'll be the person our customers trust to tell them what's true about how AI represents their therapies.\n\n\nWHAT YOU'LL DO\n\n - Serve as the primary point of contact and trusted advisor for a portfolio of enterprise pharmaceutical and life sciences customers, including several of the largest manufacturers in the world\n\n - Own the full customer journey from onboarding and implementation through driving measurable outcomes with the Profound platform\n\n - Partner with brand, commercial, digital, and omnichannel teams to connect AI search visibility to brand strategy, launch plans, and existing HCP and DTC programs\n\n - Navigate MLR (medical, legal, regulatory) review with your customers — anticipating what will and won't clear, structuring recommendations so they survive review, and helping teams move faster inside their approval process rather than around it\n\n - Advise on how AI engines surface, efficacy, safety, and access information about a therapy across its indications, and work with customers and our Product team when an engine represents it inaccurately\n\n - Advise customers on shaping the AI search landscape for pipeline and pre-launch therapies, building the scientific and educational foundation that will inform how AI engines understand emerging disease areas, unmet needs, and future treatment options, alongside evaluating and improving the representation of in-market brands\n\n - Account for the distinct search behavior of HCPs, patients, and caregivers, and handle health information in AI answers with the care it requires\n\n - Interface credibly with medical affairs, scientific communications, and publications teams on how clinical and scientific content shows up in AI answers\n\n - Partner with global, regional, and local stakeholders to translate enterprise brand strategy into market-ready AI search programs, navigating local regulatory requirements, promotional standards, language, and channel nuances while maintaining global consistency at scale\n\n - Conduct regular strategic business reviews, proactively identifying opportunities and addressing risks to each customer's marketing and AI search program\n\n - Develop a deep understanding of customer objectives and proactively manage relationships with key stakeholders across brand, commercial, medical affairs, IT, procurement, compliance, and executive teams\n\n - Become an expert in the AI search space and develop a strong understanding of how large language models work\n\n - Effectively multi-thread customer engagements to mitigate risk from the reorgs and brand-team turnover common in large pharma\n\n - Partner closely with the Account Management team to ensure value delivery aligns with commercial goals, and support expansion across brands, therapeutic areas, and regions within an account\n\n - Collaborate internally with Sales, Product, and Engineering to optimize implementation, resolve technical challenges, and shape the pharma roadmap\n\n - Act as our internal center of gravity for pharma: codify what works into playbooks, benchmarks, and points of view the rest of the team can use\n\n\nWHO YOU ARE\n\n - 5 or more years of experience working with enterprise customers to drive strategic outcomes in a customer success, account management, consulting, or agency capacity\n\n - Deep pharmaceutical or life sciences experience — you've worked inside a manufacturer, at a healthcare agency, or at a vendor serving pharma, and you can hold your own in a room with a brand lead, an MSL, and regulatory counsel\n\n - Fluency in pharma commercial marketing: brand launches, lifecycle management, HCP and DTC campaigns, omnichannel engagement, and agency management\n\n - Direct, hands-on experience with MLR review cycles and compliant content workflows; familiarity with the promotional guardrails pharma marketers operate under (fair balance, on-label communication, adverse event reporting expectations)\n\n - Working understanding of medical affairs and scientific communications, and the line between promotional and non-promotional content\n\n - Excellent communication skills with the ability to deliver presentations and demonstrations effectively to both marketers and scientific audiences\n\n - Self-motivated and driven, with a passion for building strong customer relationships\n\n - Comfortable diving into challenges and operating in ambiguous environments — including being the first person to answer a question no one in the industry has answered yet\n\n - Strong analytical mindset with comfort working with quantitative data\n\n - Ability to own processes end to end with strong critical thinking skills\n\n - Comfortable managing multiple initiatives simultaneously\n\n\nNICE TO HAVE\n\n - Experience in the search, SEO, or digital marketing industry\n\n - Exposure to multiple therapeutic areas, or to global and regional market differences in pharma marketing\n\n - Strong familiarity with pharma data and privacy expectations (HIPAA, GDPR) and enterprise security review processes\n\n\nLOCATION\n\nThis is an on-site role based in our NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $110,000 - $180,000 before variable compensation. Profound's total compensation package is designed to be competitive and includes base salary, variable compensation, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"7394c1b2-c62a-4fce-babc-6e85110370c0","title":"Implementation Manager","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"San Francisco, California","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"London, England","address":{"postalAddress":{"postalCode":"N1C 4EW","addressRegion":"Greater London","streetAddress":"5 Beaconsfield Street","addressCountry":"UK","addressLocality":"London "}}}],"publishedAt":"2026-08-10T02:57:03.659+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/7394c1b2-c62a-4fce-babc-6e85110370c0","applyUrl":"https://jobs.ashbyhq.com/profound/7394c1b2-c62a-4fce-babc-6e85110370c0/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As an Implementation Manager, you'll own onboarding and enablement execution for our Scaled and Mid-Market customers, ensuring stakeholders are set up for success from day one. You'll run onboarding at scale through recurring sessions, strengthen the systems and curriculum that make the motion repeatable, and ensure customers realize value quickly — independently managing a high volume of implementations and adapting the playbook when customer circumstances require a different approach.</p><p style=\"min-height:1.5em\">Partnering closely with Customer Success, Sales, Product, Engineering, and Data, you'll create a best-in-class onboarding experience. This is a build role. You are not stepping into a finished system — you are helping define how onboarding works at scale.</p><h2><strong>What you’ll do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own the implementation journey for a high-volume portfolio of Scaled and Mid-Market customers, from platform configuration and setup through early value realization</p></li><li><p style=\"min-height:1.5em\">Run weekly onboarding sessions covering platform setup, prompt creation, report interpretation, and Q&amp;A</p></li><li><p style=\"min-height:1.5em\">Design and continuously improve the scaled onboarding curriculum that serves as the primary implementation motion for Scaled and Mid-Market customers</p></li><li><p style=\"min-height:1.5em\">Build the enablement infrastructure including session templates, help content, and follow-up sequences to make onboarding scalable without sacrificing quality</p></li><li><p style=\"min-height:1.5em\">Independently handle escalations and implementation blockers, adapting established playbooks when customer circumstances require a different approach</p></li><li><p style=\"min-height:1.5em\">Define and track implementation performance metrics, like time to value, configuration completion rate, and operational efficiency, recognizing patterns to continuously improve the quality and efficiency of the implementation motion</p></li><li><p style=\"min-height:1.5em\">Evolve the implementation motion as our customer base grows, building a process that scales without proportional headcount</p></li><li><p style=\"min-height:1.5em\">Surface product gaps, onboarding friction, and recurring issues to Customer Success and Product teams, and create or improve playbooks based on repeated experience</p></li><li><p style=\"min-height:1.5em\">Serve as the internal expert on how customers actually use Profound — a dependable subject-matter resource for teammates — and translate that insight into stronger programs, content, and strategy</p></li></ul><h2><strong>Who you are</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">4 or more years of experience in customer success, onboarding, implementation, or customer education</p></li><li><p style=\"min-height:1.5em\">You understand the gap between “sold” and “successful,” and have owned the motion that closes it — consistently producing strong outcomes across demanding, high-volume engagements</p></li><li><p style=\"min-height:1.5em\">You know how to tie implementation to the product value and communicate that to keep customers motivated through the process</p></li><li><p style=\"min-height:1.5em\">Strong facilitator, comfortable leading group sessions, webinars, and office hours with stakeholders at varying levels of sophistication</p></li><li><p style=\"min-height:1.5em\">Organized program owner who can build a repeatable system from scratch, keep it running, and demonstrate reliable performance across a broad portfolio</p></li><li><p style=\"min-height:1.5em\">Skilled at handling difficult conversations, balancing short-term customer needs against longer-term program objectives, and maintaining customer trust in moments of ambiguity or change</p></li><li><p style=\"min-height:1.5em\">Process-oriented and data-aware, tracking what works and improving what does not</p></li><li><p style=\"min-height:1.5em\">Comfortable operating independently in ambiguity and building systems rather than inheriting them</p></li><li><p style=\"min-height:1.5em\">Power user of AI tools who uses them to transform workflows, increase leverage, and drive meaningful efficiency gains</p></li><li><p style=\"min-height:1.5em\">AI search experience is a plus</p></li></ul><h2><strong>Location</strong></h2><p style=\"min-height:1.5em\">This is an on-site role based in our NYC, San Francisco, or London designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $110,000 to $180,000 (NYC and SF) before variable compensation. Profound’s total compensation package is designed to be competitive and includes base salary, variable compensation, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">#LI-PRO</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs an Implementation Manager, you'll own onboarding and enablement execution for our Scaled and Mid-Market customers, ensuring stakeholders are set up for success from day one. You'll run onboarding at scale through recurring sessions, strengthen the systems and curriculum that make the motion repeatable, and ensure customers realize value quickly — independently managing a high volume of implementations and adapting the playbook when customer circumstances require a different approach.\n\nPartnering closely with Customer Success, Sales, Product, Engineering, and Data, you'll create a best-in-class onboarding experience. This is a build role. You are not stepping into a finished system — you are helping define how onboarding works at scale.\n\n\nWHAT YOU’LL DO\n\n - Own the implementation journey for a high-volume portfolio of Scaled and Mid-Market customers, from platform configuration and setup through early value realization\n\n - Run weekly onboarding sessions covering platform setup, prompt creation, report interpretation, and Q&A\n\n - Design and continuously improve the scaled onboarding curriculum that serves as the primary implementation motion for Scaled and Mid-Market customers\n\n - Build the enablement infrastructure including session templates, help content, and follow-up sequences to make onboarding scalable without sacrificing quality\n\n - Independently handle escalations and implementation blockers, adapting established playbooks when customer circumstances require a different approach\n\n - Define and track implementation performance metrics, like time to value, configuration completion rate, and operational efficiency, recognizing patterns to continuously improve the quality and efficiency of the implementation motion\n\n - Evolve the implementation motion as our customer base grows, building a process that scales without proportional headcount\n\n - Surface product gaps, onboarding friction, and recurring issues to Customer Success and Product teams, and create or improve playbooks based on repeated experience\n\n - Serve as the internal expert on how customers actually use Profound — a dependable subject-matter resource for teammates — and translate that insight into stronger programs, content, and strategy\n\n\nWHO YOU ARE\n\n - 4 or more years of experience in customer success, onboarding, implementation, or customer education\n\n - You understand the gap between “sold” and “successful,” and have owned the motion that closes it — consistently producing strong outcomes across demanding, high-volume engagements\n\n - You know how to tie implementation to the product value and communicate that to keep customers motivated through the process\n\n - Strong facilitator, comfortable leading group sessions, webinars, and office hours with stakeholders at varying levels of sophistication\n\n - Organized program owner who can build a repeatable system from scratch, keep it running, and demonstrate reliable performance across a broad portfolio\n\n - Skilled at handling difficult conversations, balancing short-term customer needs against longer-term program objectives, and maintaining customer trust in moments of ambiguity or change\n\n - Process-oriented and data-aware, tracking what works and improving what does not\n\n - Comfortable operating independently in ambiguity and building systems rather than inheriting them\n\n - Power user of AI tools who uses them to transform workflows, increase leverage, and drive meaningful efficiency gains\n\n - AI search experience is a plus\n\n\nLOCATION\n\nThis is an on-site role based in our NYC, San Francisco, or London designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $110,000 to $180,000 (NYC and SF) before variable compensation. Profound’s total compensation package is designed to be competitive and includes base salary, variable compensation, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n#LI-PRO\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"a7037753-804b-446a-a6fb-ad6239ec2bfd","title":"Office Operations Manager","department":"Operations","team":"Operations","employmentType":"FullTime","location":"San Francisco, California","secondaryLocations":[{"location":"London, England","address":{"postalAddress":{"postalCode":"N1C 4EW","addressRegion":"Greater London","streetAddress":"5 Beaconsfield Street","addressCountry":"UK","addressLocality":"London "}}}],"publishedAt":"2026-08-11T00:36:57.337+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/profound/a7037753-804b-446a-a6fb-ad6239ec2bfd","applyUrl":"https://jobs.ashbyhq.com/profound/a7037753-804b-446a-a6fb-ad6239ec2bfd/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As we scale rapidly across offices and teams, we are hiring an <strong>Office Operations Manager </strong>to own the day-to-day office experience of our company and support a consistent, high-quality onboarding and culture experience as the company grows.</p><p style=\"min-height:1.5em\">This role is critical to making sure the office runs smoothly, new hires feel oriented from day one, and the environment supports how Profound actually works.</p><p style=\"min-height:1.5em\"><strong>What you’ll do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own day-to-day office operations, including arranging cleaning, maintenance, security, access, supplies, and general readiness</p></li><li><p style=\"min-height:1.5em\">Manage inventory of office supplies, snacks, meals, and equipment</p></li><li><p style=\"min-height:1.5em\">Coordinate with vendors and service providers including building, IT, cleaning, catering, and deliveries</p></li><li><p style=\"min-height:1.5em\">Ensure the office is consistently functional, organized, and ready for people to do their best work</p></li><li><p style=\"min-height:1.5em\">Help execute onboarding touchpoints such as welcome breakfasts, first-week moments, and basic social connection</p></li><li><p style=\"min-height:1.5em\">Serve as the default in-office point person for questions, issues, and day-to-day needs</p></li><li><p style=\"min-height:1.5em\">Help plan and execute team events, lunches, celebrations, and small rituals that support connection without slowing execution</p></li><li><p style=\"min-height:1.5em\">Support visiting teammates and leaders with office setup, schedules, and logistics</p></li><li><p style=\"min-height:1.5em\">Partner with Ops to maintain a consistent office experience as Profound grows across NYC, SF, London, and Buenos Aires</p></li></ul><p style=\"min-height:1.5em\"><strong>Who you are</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">0-3+ years of experience in office management, operations, hospitality, events, or a service-oriented role</p></li><li><p style=\"min-height:1.5em\">Highly organized and reliable, with an ability to keep things running and notice issues before they become problems</p></li><li><p style=\"min-height:1.5em\">Comfortable coordinating vendors, handling logistics, and managing multiple priorities at once</p></li><li><p style=\"min-height:1.5em\">People-oriented and approachable, with teammates naturally coming to you when they need help</p></li><li><p style=\"min-height:1.5em\">Low ego and high ownership, taking pride in doing the unglamorous work well</p></li><li><p style=\"min-height:1.5em\">Thrive in a fast-growing startup environment where things change quickly and processes are built in real time</p></li></ul><p style=\"min-height:1.5em\"><strong>Location</strong></p><p style=\"min-height:1.5em\">This is an on-site role based in our SF or London office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is <strong>$80,000 to $110,000 </strong>(SF). Comp may vary by location. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\"><br />#LI-PRO</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs we scale rapidly across offices and teams, we are hiring an Office Operations Manager to own the day-to-day office experience of our company and support a consistent, high-quality onboarding and culture experience as the company grows.\n\nThis role is critical to making sure the office runs smoothly, new hires feel oriented from day one, and the environment supports how Profound actually works.\n\nWhat you’ll do\n\n - Own day-to-day office operations, including arranging cleaning, maintenance, security, access, supplies, and general readiness\n\n - Manage inventory of office supplies, snacks, meals, and equipment\n\n - Coordinate with vendors and service providers including building, IT, cleaning, catering, and deliveries\n\n - Ensure the office is consistently functional, organized, and ready for people to do their best work\n\n - Help execute onboarding touchpoints such as welcome breakfasts, first-week moments, and basic social connection\n\n - Serve as the default in-office point person for questions, issues, and day-to-day needs\n\n - Help plan and execute team events, lunches, celebrations, and small rituals that support connection without slowing execution\n\n - Support visiting teammates and leaders with office setup, schedules, and logistics\n\n - Partner with Ops to maintain a consistent office experience as Profound grows across NYC, SF, London, and Buenos Aires\n\nWho you are\n\n - 0-3+ years of experience in office management, operations, hospitality, events, or a service-oriented role\n\n - Highly organized and reliable, with an ability to keep things running and notice issues before they become problems\n\n - Comfortable coordinating vendors, handling logistics, and managing multiple priorities at once\n\n - People-oriented and approachable, with teammates naturally coming to you when they need help\n\n - Low ego and high ownership, taking pride in doing the unglamorous work well\n\n - Thrive in a fast-growing startup environment where things change quickly and processes are built in real time\n\nLocation\n\nThis is an on-site role based in our SF or London office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $80,000 to $110,000 (SF). Comp may vary by location. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n\n#LI-PRO\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"f86141ec-6248-4ec9-b29a-181f492c06da","title":"People Partner, GTM","department":"General & Administrative","team":"HR","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[],"publishedAt":"2026-08-11T00:39:09.100+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/f86141ec-6248-4ec9-b29a-181f492c06da","applyUrl":"https://jobs.ashbyhq.com/profound/f86141ec-6248-4ec9-b29a-181f492c06da/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><h2><strong>About the Role</strong></h2><p style=\"min-height:1.5em\">We're looking for an exceptional People Partner to support our growing Go-to-Market organization, including Sales, Customer Success, Marketing, and GTM Operations, out of our NYC office. This is a high-visibility, cross-functional role: you'll work closely with GTM leadership to build the people strategy, programs, and policies that let the org scale sustainably, not just maintain what already exists.</p><p style=\"min-height:1.5em\">You'll act as a trusted advisor and thought partner to managers and employees across the full HR lifecycle, including employee relations, performance management, org design, coaching, and program design, while partnering closely with specialist teams (Compensation, Benefits, People Ops, Legal, Talent Acquisition) so the GTM org has the support it needs.</p><p style=\"min-height:1.5em\">This role suits someone who sees ambiguity as an opportunity to build rather than an obstacle, and who's energized by working shoulder to shoulder with commercial leaders in a fast-moving environment.</p><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Partner with GTM leadership to translate business priorities into people strategies: org design, workforce planning, and talent development.</p></li><li><p style=\"min-height:1.5em\">Act as the primary HR point of contact for GTM employees and managers, providing guidance on performance management, employee relations, coaching, and policy interpretation, and conducting investigations when issues arise.</p></li><li><p style=\"min-height:1.5em\">Lead and support core HR cycles for your client group: performance reviews, compensation planning, promotion cycles, and engagement surveys.</p></li><li><p style=\"min-height:1.5em\">Analyze people data and GTM-specific metrics (attrition, ramp time, quota attainment correlation, etc.) to identify trends and recommend proactive interventions.</p></li><li><p style=\"min-height:1.5em\">Partner with Talent Acquisition on headcount planning, role scoping, and hiring strategy for GTM roles.</p></li><li><p style=\"min-height:1.5em\">Support org changes, promotions, and role transitions specific to sales/GTM compensation structures (e.g., commission plans, quota-carrying roles).</p></li><li><p style=\"min-height:1.5em\">Drive change management and communication for company-wide People initiatives within the GTM org.</p></li><li><p style=\"min-height:1.5em\">Coach and develop frontline and senior GTM managers on leadership and people management skills.</p></li></ul><h2><strong>What We're Looking For</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of HR experience, with at least 2+ years supporting a Sales, Marketing, or broader GTM/commercial client group (experience with sales compensation structures is a strong plus).</p></li><li><p style=\"min-height:1.5em\">Proven experience as an HRBP or similar strategic HR role, ideally in a high-growth, fast-paced environment (SaaS/tech background preferred).</p></li><li><p style=\"min-height:1.5em\">Strong understanding of employee relations, performance management, and organizational design principles.</p></li><li><p style=\"min-height:1.5em\">Comfort with data: able to build and interpret people analytics/dashboards and use them to influence decisions.</p></li><li><p style=\"min-height:1.5em\">Excellent judgment and discretion when handling sensitive and confidential matters.</p></li><li><p style=\"min-height:1.5em\">Strong communication and relationship-building skills; able to credibly influence senior commercial leaders.</p></li><li><p style=\"min-height:1.5em\">Working knowledge of NY State and NYC employment law.</p></li><li><p style=\"min-height:1.5em\">Bachelor's degree or equivalent experience.</p></li></ul><h2><strong>Location</strong></h2><p style=\"min-height:1.5em\">This is an on-site role based in our NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is <strong>$200,000 to $250,000.</strong> Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.<br /><br />#LI-PRO</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\n\nABOUT THE ROLE\n\nWe're looking for an exceptional People Partner to support our growing Go-to-Market organization, including Sales, Customer Success, Marketing, and GTM Operations, out of our NYC office. This is a high-visibility, cross-functional role: you'll work closely with GTM leadership to build the people strategy, programs, and policies that let the org scale sustainably, not just maintain what already exists.\n\nYou'll act as a trusted advisor and thought partner to managers and employees across the full HR lifecycle, including employee relations, performance management, org design, coaching, and program design, while partnering closely with specialist teams (Compensation, Benefits, People Ops, Legal, Talent Acquisition) so the GTM org has the support it needs.\n\nThis role suits someone who sees ambiguity as an opportunity to build rather than an obstacle, and who's energized by working shoulder to shoulder with commercial leaders in a fast-moving environment.\n\n\nWHAT YOU'LL DO\n\n - Partner with GTM leadership to translate business priorities into people strategies: org design, workforce planning, and talent development.\n\n - Act as the primary HR point of contact for GTM employees and managers, providing guidance on performance management, employee relations, coaching, and policy interpretation, and conducting investigations when issues arise.\n\n - Lead and support core HR cycles for your client group: performance reviews, compensation planning, promotion cycles, and engagement surveys.\n\n - Analyze people data and GTM-specific metrics (attrition, ramp time, quota attainment correlation, etc.) to identify trends and recommend proactive interventions.\n\n - Partner with Talent Acquisition on headcount planning, role scoping, and hiring strategy for GTM roles.\n\n - Support org changes, promotions, and role transitions specific to sales/GTM compensation structures (e.g., commission plans, quota-carrying roles).\n\n - Drive change management and communication for company-wide People initiatives within the GTM org.\n\n - Coach and develop frontline and senior GTM managers on leadership and people management skills.\n\n\nWHAT WE'RE LOOKING FOR\n\n - 5+ years of HR experience, with at least 2+ years supporting a Sales, Marketing, or broader GTM/commercial client group (experience with sales compensation structures is a strong plus).\n\n - Proven experience as an HRBP or similar strategic HR role, ideally in a high-growth, fast-paced environment (SaaS/tech background preferred).\n\n - Strong understanding of employee relations, performance management, and organizational design principles.\n\n - Comfort with data: able to build and interpret people analytics/dashboards and use them to influence decisions.\n\n - Excellent judgment and discretion when handling sensitive and confidential matters.\n\n - Strong communication and relationship-building skills; able to credibly influence senior commercial leaders.\n\n - Working knowledge of NY State and NYC employment law.\n\n - Bachelor's degree or equivalent experience.\n\n\nLOCATION\n\nThis is an on-site role based in our NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $200,000 to $250,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n#LI-PRO\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"19ac0772-a3fe-474d-9755-88e09723772e","title":"Associate People Partner","department":"General & Administrative","team":"HR","employmentType":"FullTime","location":"London, England","secondaryLocations":[],"publishedAt":"2026-08-11T00:40:30.855+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"postalCode":"N1C 4EW","addressRegion":"Greater London","streetAddress":"5 Beaconsfield Street","addressCountry":"UK","addressLocality":"London "}},"jobUrl":"https://jobs.ashbyhq.com/profound/19ac0772-a3fe-474d-9755-88e09723772e","applyUrl":"https://jobs.ashbyhq.com/profound/19ac0772-a3fe-474d-9755-88e09723772e/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><h2><strong>About the Role</strong></h2><p style=\"min-height:1.5em\">We're looking for an<strong> Associate People Partner</strong> to provide broad-ranging HR support out of our London office. Our London team is primarily Go-to-Market, so you'll get the most hands-on exposure to GTM: coaching sales and CS managers, supporting a commission-eligible population, and helping a revenue org scale. But this is a true generalist role: you'll also own broad-ranging HR work across every function in the office, not just GTM, and you'll get exposure to the full employee lifecycle as we build our People function in the UK from the ground up.</p><p style=\"min-height:1.5em\">You'll work closely with managers and employees on everything from onboarding and policy questions to performance management and employee relations, and you'll partner closely with People Partners across the company (including our GTM-focused partners in the US) to keep programs, policy, and practice consistent across regions.</p><p style=\"min-height:1.5em\">This role suits someone early in their HR career who wants hands-on, varied experience with a strong tilt toward supporting a commercial team, and the chance to help shape how our People function runs in a new, fast-growing office.</p><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Act as the day-to-day point of contact for employees and managers on HR questions across the full employee lifecycle: onboarding, policy interpretation, benefits, and performance management.</p></li><li><p style=\"min-height:1.5em\">Support GTM managers and employees most closely, given the London office's Go-to-Market focus, while remaining the go-to HR resource for every team in the office.</p></li><li><p style=\"min-height:1.5em\">Support employee relations matters with sound judgment and discretion, escalating and partnering with senior People Partners as needed.</p></li><li><p style=\"min-height:1.5em\">Help coordinate and run core HR cycles: performance reviews, compensation planning, and engagement surveys, for the London office.</p></li><li><p style=\"min-height:1.5em\">Maintain accurate employee records and HR systems, and help build out People processes and documentation as the London office grows.</p></li><li><p style=\"min-height:1.5em\">Support hiring and onboarding logistics in partnership with Talent Acquisition, ensuring new hires have a smooth start.</p></li><li><p style=\"min-height:1.5em\">Help ensure compliance with UK employment law and best practices, in consultation with senior People Partners and external counsel as needed.</p></li><li><p style=\"min-height:1.5em\">Coach managers on foundational people management skills, including guidance specific to GTM structures like commission plans and quota-carrying roles.</p></li><li><p style=\"min-height:1.5em\">Partner closely with People Partners across the company to share context, stay aligned on policy, and bring a London/EMEA perspective into company-wide People programs.</p></li><li><p style=\"min-height:1.5em\">Contribute to building a strong, connected culture in the London office as we scale.</p></li></ul><h2><strong>What We're Looking For</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">3-5 years of HR experience in a generalist capacity, ideally at a fast-paced or high-growth tech company; exposure to a Sales, Customer Success, or other GTM/commercial client group is a strong plus.</p></li><li><p style=\"min-height:1.5em\">Solid understanding of UK employment law and HR best practices.</p></li><li><p style=\"min-height:1.5em\">Strong communication and interpersonal skills; comfortable being a first point of contact for employees at all levels.</p></li><li><p style=\"min-height:1.5em\">Excellent judgment and discretion when handling sensitive and confidential matters.</p></li><li><p style=\"min-height:1.5em\">Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-moving environment.</p></li><li><p style=\"min-height:1.5em\">Comfort with HR systems and basic people data/reporting.</p></li><li><p style=\"min-height:1.5em\">Bachelor's degree or equivalent experience.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Location</strong></h2><p style=\"min-height:1.5em\">This is an on-site role based in our London office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is <strong>£83,200 - £107,300.</strong> Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.<br /><br />#LI-PRO</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\n\nABOUT THE ROLE\n\nWe're looking for an Associate People Partner to provide broad-ranging HR support out of our London office. Our London team is primarily Go-to-Market, so you'll get the most hands-on exposure to GTM: coaching sales and CS managers, supporting a commission-eligible population, and helping a revenue org scale. But this is a true generalist role: you'll also own broad-ranging HR work across every function in the office, not just GTM, and you'll get exposure to the full employee lifecycle as we build our People function in the UK from the ground up.\n\nYou'll work closely with managers and employees on everything from onboarding and policy questions to performance management and employee relations, and you'll partner closely with People Partners across the company (including our GTM-focused partners in the US) to keep programs, policy, and practice consistent across regions.\n\nThis role suits someone early in their HR career who wants hands-on, varied experience with a strong tilt toward supporting a commercial team, and the chance to help shape how our People function runs in a new, fast-growing office.\n\n\nWHAT YOU'LL DO\n\n - Act as the day-to-day point of contact for employees and managers on HR questions across the full employee lifecycle: onboarding, policy interpretation, benefits, and performance management.\n\n - Support GTM managers and employees most closely, given the London office's Go-to-Market focus, while remaining the go-to HR resource for every team in the office.\n\n - Support employee relations matters with sound judgment and discretion, escalating and partnering with senior People Partners as needed.\n\n - Help coordinate and run core HR cycles: performance reviews, compensation planning, and engagement surveys, for the London office.\n\n - Maintain accurate employee records and HR systems, and help build out People processes and documentation as the London office grows.\n\n - Support hiring and onboarding logistics in partnership with Talent Acquisition, ensuring new hires have a smooth start.\n\n - Help ensure compliance with UK employment law and best practices, in consultation with senior People Partners and external counsel as needed.\n\n - Coach managers on foundational people management skills, including guidance specific to GTM structures like commission plans and quota-carrying roles.\n\n - Partner closely with People Partners across the company to share context, stay aligned on policy, and bring a London/EMEA perspective into company-wide People programs.\n\n - Contribute to building a strong, connected culture in the London office as we scale.\n\n\nWHAT WE'RE LOOKING FOR\n\n - 3-5 years of HR experience in a generalist capacity, ideally at a fast-paced or high-growth tech company; exposure to a Sales, Customer Success, or other GTM/commercial client group is a strong plus.\n\n - Solid understanding of UK employment law and HR best practices.\n\n - Strong communication and interpersonal skills; comfortable being a first point of contact for employees at all levels.\n\n - Excellent judgment and discretion when handling sensitive and confidential matters.\n\n - Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-moving environment.\n\n - Comfort with HR systems and basic people data/reporting.\n\n - Bachelor's degree or equivalent experience.\n\n\n\n\nLOCATION\n\nThis is an on-site role based in our London office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is £83,200 - £107,300. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n#LI-PRO\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"242870ec-bc66-475f-918a-a64989f3f506","title":"Manager, Engagement Management, Strategic","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[],"publishedAt":"2026-08-25T01:53:41.413+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/242870ec-bc66-475f-918a-a64989f3f506","applyUrl":"https://jobs.ashbyhq.com/profound/242870ec-bc66-475f-918a-a64989f3f506/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As the Manager, Engagement Management, Strategic, you'll lead and develop a team of senior Engagement Managers responsible for Profound's most complex, highest-value, and most executive-visible customer relationships. You'll set the strategic direction for the team, define and evolve how we deliver against accounts where the stakes and stakeholder counts are highest, and ensure your EMs are equipped to drive outcomes that matter at the board level. Partnering closely with leaders across Sales, Account Management, Product, and Engineering, you'll champion the voice of our most strategic customers and play a critical role in shaping how the world's leading brands navigate the future of AI search.</p><h2><strong>What you’ll do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Lead, coach, and develop a team of senior Engagement Managers, fostering a high-performance culture centered on customer outcomes and professional growth</p></li><li><p style=\"min-height:1.5em\">Own team-level retention, adoption, and expansion metrics across a concentrated book of strategic accounts, where individual customer outcomes carry material business impact</p></li><li><p style=\"min-height:1.5em\">Establish and refine the engagement methodologies, playbooks, and processes that govern how Profound serves its most complex customers</p></li><li><p style=\"min-height:1.5em\">Conduct regular one-on-ones and team meetings to monitor customer health, identify at-risk accounts, and drive proactive intervention strategies</p></li><li><p style=\"min-height:1.5em\">Serve as the senior escalation point for the highest-priority and most complex customer situations, partnering directly with executive stakeholders when needed</p></li><li><p style=\"min-height:1.5em\">Coach your team on executive presence and boardroom-level business reviews, and personally engage in the most sensitive or high-visibility customer conversations</p></li><li><p style=\"min-height:1.5em\">Collaborate with Sales and Account Management leadership to align engagement strategies with commercial goals and ensure seamless lifecycle handoffs on the company's largest accounts</p></li><li><p style=\"min-height:1.5em\">Partner with Product and Engineering to aggregate customer feedback, influence roadmap priorities, and address the evolving needs of strategic customers</p></li><li><p style=\"min-height:1.5em\">Build and maintain deep expertise in the AI search space and ensure the team continually evolves its understanding of how large language models shape the market</p></li><li><p style=\"min-height:1.5em\">Recruit, hire, and onboard top talent to grow the Strategic Engagement Management function in line with business needs</p></li></ul><h2><strong>Who you are</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">7 or more years of experience in customer success, account management, or consulting, including at least 2 years directly managing and developing a team</p></li><li><p style=\"min-height:1.5em\">Experience owning or overseeing strategic, enterprise-level customer relationships involving executive sponsors, multiple stakeholders, and significant revenue concentration</p></li><li><p style=\"min-height:1.5em\">Proven track record of building and scaling customer-facing teams that deliver measurable business outcomes</p></li><li><p style=\"min-height:1.5em\">Excellent communication skills and executive presence, with the ability to coach others on strategic conversations and business reviews as well as lead them personally</p></li><li><p style=\"min-height:1.5em\">Strong operational mindset with experience designing and implementing scalable processes and performance frameworks</p></li><li><p style=\"min-height:1.5em\">Data-driven leader comfortable setting team KPIs and translating portfolio-level insights into action</p></li><li><p style=\"min-height:1.5em\">Comfortable navigating ambiguity and leading teams through change in a fast-paced, high-growth environment</p></li><li><p style=\"min-height:1.5em\">Skilled at cross-functional collaboration with Sales, Product, and Engineering leadership</p></li><li><p style=\"min-height:1.5em\">Experience in the search or marketing industry is a strong plus</p></li></ul><h2><strong>Location</strong></h2><p style=\"min-height:1.5em\">This is an on-site role based in our NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $195,000 to $260,000 before variable compensation (NYC and SF). Profound’s total compensation package is designed to be competitive and includes base salary, variable compensation, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-PRO</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs the Manager, Engagement Management, Strategic, you'll lead and develop a team of senior Engagement Managers responsible for Profound's most complex, highest-value, and most executive-visible customer relationships. You'll set the strategic direction for the team, define and evolve how we deliver against accounts where the stakes and stakeholder counts are highest, and ensure your EMs are equipped to drive outcomes that matter at the board level. Partnering closely with leaders across Sales, Account Management, Product, and Engineering, you'll champion the voice of our most strategic customers and play a critical role in shaping how the world's leading brands navigate the future of AI search.\n\n\nWHAT YOU’LL DO\n\n - Lead, coach, and develop a team of senior Engagement Managers, fostering a high-performance culture centered on customer outcomes and professional growth\n\n - Own team-level retention, adoption, and expansion metrics across a concentrated book of strategic accounts, where individual customer outcomes carry material business impact\n\n - Establish and refine the engagement methodologies, playbooks, and processes that govern how Profound serves its most complex customers\n\n - Conduct regular one-on-ones and team meetings to monitor customer health, identify at-risk accounts, and drive proactive intervention strategies\n\n - Serve as the senior escalation point for the highest-priority and most complex customer situations, partnering directly with executive stakeholders when needed\n\n - Coach your team on executive presence and boardroom-level business reviews, and personally engage in the most sensitive or high-visibility customer conversations\n\n - Collaborate with Sales and Account Management leadership to align engagement strategies with commercial goals and ensure seamless lifecycle handoffs on the company's largest accounts\n\n - Partner with Product and Engineering to aggregate customer feedback, influence roadmap priorities, and address the evolving needs of strategic customers\n\n - Build and maintain deep expertise in the AI search space and ensure the team continually evolves its understanding of how large language models shape the market\n\n - Recruit, hire, and onboard top talent to grow the Strategic Engagement Management function in line with business needs\n\n\nWHO YOU ARE\n\n - 7 or more years of experience in customer success, account management, or consulting, including at least 2 years directly managing and developing a team\n\n - Experience owning or overseeing strategic, enterprise-level customer relationships involving executive sponsors, multiple stakeholders, and significant revenue concentration\n\n - Proven track record of building and scaling customer-facing teams that deliver measurable business outcomes\n\n - Excellent communication skills and executive presence, with the ability to coach others on strategic conversations and business reviews as well as lead them personally\n\n - Strong operational mindset with experience designing and implementing scalable processes and performance frameworks\n\n - Data-driven leader comfortable setting team KPIs and translating portfolio-level insights into action\n\n - Comfortable navigating ambiguity and leading teams through change in a fast-paced, high-growth environment\n\n - Skilled at cross-functional collaboration with Sales, Product, and Engineering leadership\n\n - Experience in the search or marketing industry is a strong plus\n\n\nLOCATION\n\nThis is an on-site role based in our NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $195,000 to $260,000 before variable compensation (NYC and SF). Profound’s total compensation package is designed to be competitive and includes base salary, variable compensation, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n\n\n#LI-PRO\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"08a95433-0398-45b6-b642-efeb33f2066a","title":"Sales Development Manager","department":"Sales","team":"Sales","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"San Francisco, California","address":{"postalAddress":{"postalCode":"94107","addressRegion":"California","streetAddress":"260 Townsend St","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"London, England","address":{"postalAddress":{"postalCode":"N1C 4EW","addressRegion":"Greater London","streetAddress":"5 Beaconsfield Street","addressCountry":"UK","addressLocality":"London "}}}],"publishedAt":"2026-08-28T13:51:55.377+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/08a95433-0398-45b6-b642-efeb33f2066a","applyUrl":"https://jobs.ashbyhq.com/profound/08a95433-0398-45b6-b642-efeb33f2066a/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As a Sales Development Manager you will lead and develop our team of SDRs, a group of the best talent, coaching and motivating them to drive prospecting, book meetings, and exceed pipeline goals, ultimately becoming the best salespeople in the region.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>What you'll do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Scale and manage a high-performing team of SDRs who consistently overachieve on aggressive goals and will become the future of Profound's sales organization</p></li><li><p style=\"min-height:1.5em\">Own and drive execution of Profound's new business pipeline goals by understanding and analyzing top of the funnel metrics, pipeline quality, and influenced revenue</p></li><li><p style=\"min-height:1.5em\">Attract, hire, develop, and retain world-class SDR talent, driving onboarding and enablement that accelerates time to productivity and team effectiveness</p></li><li><p style=\"min-height:1.5em\">Shape deep partnerships with Marketing, Sales, GTM Operations, and Enablement to collaborate on campaigns and field events, hit stretch pipeline goals, and optimize the business for efficiency</p></li><li><p style=\"min-height:1.5em\">Orchestrate outbound campaigns by identifying opportunities and enabling the team to execute on personalized, structured, high-volume outreach that secures meetings while maintaining quality</p></li><li><p style=\"min-height:1.5em\">Lead through inspiration, service leadership, and a results-driven approach, embodying Profound's core values: fractal speed, eagerness, clear communication, and obsessive craftsmanship</p></li></ul><p style=\"min-height:1.5em\"><strong>Who you are</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">A leader with 2-5 years of experience building and leading high-performing pipeline-generation, outbound sales, or business development teams at a fast-growing technology company</p></li><li><p style=\"min-height:1.5em\">Excited by attracting, recruiting, developing, and retaining world-class talent early in their sales and management careers</p></li><li><p style=\"min-height:1.5em\">Highly coachable and eager to coach others, fostering a culture of continuous learning</p></li><li><p style=\"min-height:1.5em\">Strategic enough to build a team, but tactical enough to execute on a day-to-day basis</p></li><li><p style=\"min-height:1.5em\">Intelligent and self-motivated with a deep sense of ownership, accountability, pride, and passion for your work</p></li><li><p style=\"min-height:1.5em\">Known as someone who is collaborative, innovative and reliable cross-functionally</p></li><li><p style=\"min-height:1.5em\">Fluent with AI as a high-trust collaborator that is core to how you solve problems, moving with an experimental mindset, rapidly testing emerging capabilities to discover simpler, more powerful ways to deliver results</p></li><li><p style=\"min-height:1.5em\">A data-driven, analytical thinker who leads through influence and pairs structured problem-solving with a deep understanding of revenue models and sales development</p></li></ul><p style=\"min-height:1.5em\"><strong>Location</strong></p><p style=\"min-height:1.5em\">This is an on-site role based in our NYC, London, or San Francisco office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $140,000 to $170,000 before commission. Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs a Sales Development Manager you will lead and develop our team of SDRs, a group of the best talent, coaching and motivating them to drive prospecting, book meetings, and exceed pipeline goals, ultimately becoming the best salespeople in the region.\n\n\n\nWhat you'll do\n\n - Scale and manage a high-performing team of SDRs who consistently overachieve on aggressive goals and will become the future of Profound's sales organization\n\n - Own and drive execution of Profound's new business pipeline goals by understanding and analyzing top of the funnel metrics, pipeline quality, and influenced revenue\n\n - Attract, hire, develop, and retain world-class SDR talent, driving onboarding and enablement that accelerates time to productivity and team effectiveness\n\n - Shape deep partnerships with Marketing, Sales, GTM Operations, and Enablement to collaborate on campaigns and field events, hit stretch pipeline goals, and optimize the business for efficiency\n\n - Orchestrate outbound campaigns by identifying opportunities and enabling the team to execute on personalized, structured, high-volume outreach that secures meetings while maintaining quality\n\n - Lead through inspiration, service leadership, and a results-driven approach, embodying Profound's core values: fractal speed, eagerness, clear communication, and obsessive craftsmanship\n\nWho you are\n\n - A leader with 2-5 years of experience building and leading high-performing pipeline-generation, outbound sales, or business development teams at a fast-growing technology company\n\n - Excited by attracting, recruiting, developing, and retaining world-class talent early in their sales and management careers\n\n - Highly coachable and eager to coach others, fostering a culture of continuous learning\n\n - Strategic enough to build a team, but tactical enough to execute on a day-to-day basis\n\n - Intelligent and self-motivated with a deep sense of ownership, accountability, pride, and passion for your work\n\n - Known as someone who is collaborative, innovative and reliable cross-functionally\n\n - Fluent with AI as a high-trust collaborator that is core to how you solve problems, moving with an experimental mindset, rapidly testing emerging capabilities to discover simpler, more powerful ways to deliver results\n\n - A data-driven, analytical thinker who leads through influence and pairs structured problem-solving with a deep understanding of revenue models and sales development\n\nLocation\n\nThis is an on-site role based in our NYC, London, or San Francisco office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $140,000 to $170,000 before commission. Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"911122d2-5879-4563-90d8-ea76cc86054b","title":"Manager, Engagement Management, Scale","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[],"publishedAt":"2026-09-10T22:52:23.672+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/911122d2-5879-4563-90d8-ea76cc86054b","applyUrl":"https://jobs.ashbyhq.com/profound/911122d2-5879-4563-90d8-ea76cc86054b/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As the Manager, Engagement Management, Scale, you'll lead and develop a team of Engagement Managers responsible for driving successful implementation, adoption, and ongoing engagement with the Profound platform across our enterprise customer base. You'll set the strategic direction for the team, define and evolve engagement best practices, and ensure your EMs are equipped to deliver measurable outcomes for their customers. Partnering closely with leaders across Sales, Account Management, Product, and Engineering, you'll champion the voice of the customer, scale operational excellence, and play a critical role in shaping how the world's leading brands navigate the future of AI search.</p><p style=\"min-height:1.5em\"><strong>What you'll do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Lead and develop a team of Engagement Managers focused on the scaled segment, coaching them on tech-touch strategies, customer health frameworks, and how to drive measurable outcomes across a high-volume book of business</p></li><li><p style=\"min-height:1.5em\">Own team-level retention, adoption, and expansion metrics across hundreds and thousands of SMB and mid-market accounts, ensuring consistent delivery through both human and automated touchpoints</p></li><li><p style=\"min-height:1.5em\">Design and evolve the scaled engagement playbook — building the systems, triggers, and lifecycle motions that enable the team to operate at scale without sacrificing customer outcomes</p></li><li><p style=\"min-height:1.5em\">Partner with Product, Engineering, and Data to translate portfolio-level signals into automation improvements, tooling enhancements, and roadmap influence</p></li><li><p style=\"min-height:1.5em\">Serve as the operational backbone for the Scaled CS function — defining how the team uses data to prioritize, intervene, and expand across accounts</p></li><li><p style=\"min-height:1.5em\">Collaborate with Account Management and Sales leadership to align scaled engagement strategies with commercial goals and ensure seamless handoffs across the customer lifecycle</p></li><li><p style=\"min-height:1.5em\">Recruit, onboard, and develop EM talent, building a team culture grounded in systems thinking, customer empathy, and continuous iteration</p></li></ul><p style=\"min-height:1.5em\"><strong>Who you are</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">6–8+ years in Customer Success, with meaningful time in a Digital, Scaled, or Programmatic CS function — including 1–2+ years managing or mentoring a team. You operate at the intersection of CS, operations, and analytics, moving fluidly between strategic direction, systems design, and data interpretation without losing the thread.</p></li><li><p style=\"min-height:1.5em\">A systems thinker who builds from scratch. You have a proven track record of delivering measurable customer outcomes — activation, adoption, NRR, retention — without a dedicated 1:1 relationship, and you've designed the infrastructure to get there: health scoring, segmentation logic, lifecycle automation, intervention playbooks, in-app flows, digital QBRs, and churn-save automations that moved real numbers.</p></li><li><p style=\"min-height:1.5em\">Hands-on fluency with AI in your own workflow. You've prototyped agents, generated content, analyzed accounts, or replaced internal processes with LLMs — and you can talk concretely about what worked, what didn't, and what's next.</p></li><li><p style=\"min-height:1.5em\">Direct experience running live 1:many engagements — webinar series, onboarding cohorts, communities, or academies — and the instinct to make them more repeatable every time.</p></li><li><p style=\"min-height:1.5em\">Strong data instincts and technical literacy. You're comfortable analyzing trends, reading consumption dashboards, and translating product telemetry into triggers. SQL or lightweight scripting is a plus.</p></li><li><p style=\"min-height:1.5em\">An excellent communicator with strong executive presence — and the ability to coach others on strategic conversations, not just run them personally. Most of your output is customer-facing copy, prompts, agent instructions, facilitation guides, and playbooks — tone, clarity, and specificity matter.</p></li><li><p style=\"min-height:1.5em\">Deep understanding of the AI search space or adjacent marketing/SaaS categories. Experience in search or performance marketing is a strong plus.</p></li></ul><p style=\"min-height:1.5em\"><strong>Location</strong></p><p style=\"min-height:1.5em\">This is an on-site role based in our NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $150,000 to $200,000 before variable compensation (NYC). Profound’s total compensation package is designed to be competitive and includes base salary, variable compensation, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">#LI-PRO</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs the Manager, Engagement Management, Scale, you'll lead and develop a team of Engagement Managers responsible for driving successful implementation, adoption, and ongoing engagement with the Profound platform across our enterprise customer base. You'll set the strategic direction for the team, define and evolve engagement best practices, and ensure your EMs are equipped to deliver measurable outcomes for their customers. Partnering closely with leaders across Sales, Account Management, Product, and Engineering, you'll champion the voice of the customer, scale operational excellence, and play a critical role in shaping how the world's leading brands navigate the future of AI search.\n\nWhat you'll do\n\n - Lead and develop a team of Engagement Managers focused on the scaled segment, coaching them on tech-touch strategies, customer health frameworks, and how to drive measurable outcomes across a high-volume book of business\n\n - Own team-level retention, adoption, and expansion metrics across hundreds and thousands of SMB and mid-market accounts, ensuring consistent delivery through both human and automated touchpoints\n\n - Design and evolve the scaled engagement playbook — building the systems, triggers, and lifecycle motions that enable the team to operate at scale without sacrificing customer outcomes\n\n - Partner with Product, Engineering, and Data to translate portfolio-level signals into automation improvements, tooling enhancements, and roadmap influence\n\n - Serve as the operational backbone for the Scaled CS function — defining how the team uses data to prioritize, intervene, and expand across accounts\n\n - Collaborate with Account Management and Sales leadership to align scaled engagement strategies with commercial goals and ensure seamless handoffs across the customer lifecycle\n\n - Recruit, onboard, and develop EM talent, building a team culture grounded in systems thinking, customer empathy, and continuous iteration\n\nWho you are\n\n - 6–8+ years in Customer Success, with meaningful time in a Digital, Scaled, or Programmatic CS function — including 1–2+ years managing or mentoring a team. You operate at the intersection of CS, operations, and analytics, moving fluidly between strategic direction, systems design, and data interpretation without losing the thread.\n\n - A systems thinker who builds from scratch. You have a proven track record of delivering measurable customer outcomes — activation, adoption, NRR, retention — without a dedicated 1:1 relationship, and you've designed the infrastructure to get there: health scoring, segmentation logic, lifecycle automation, intervention playbooks, in-app flows, digital QBRs, and churn-save automations that moved real numbers.\n\n - Hands-on fluency with AI in your own workflow. You've prototyped agents, generated content, analyzed accounts, or replaced internal processes with LLMs — and you can talk concretely about what worked, what didn't, and what's next.\n\n - Direct experience running live 1:many engagements — webinar series, onboarding cohorts, communities, or academies — and the instinct to make them more repeatable every time.\n\n - Strong data instincts and technical literacy. You're comfortable analyzing trends, reading consumption dashboards, and translating product telemetry into triggers. SQL or lightweight scripting is a plus.\n\n - An excellent communicator with strong executive presence — and the ability to coach others on strategic conversations, not just run them personally. Most of your output is customer-facing copy, prompts, agent instructions, facilitation guides, and playbooks — tone, clarity, and specificity matter.\n\n - Deep understanding of the AI search space or adjacent marketing/SaaS categories. Experience in search or performance marketing is a strong plus.\n\nLocation\n\nThis is an on-site role based in our NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\n\n\nFor this role, the expected base salary range is $150,000 to $200,000 before variable compensation (NYC). Profound’s total compensation package is designed to be competitive and includes base salary, variable compensation, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\n\n\n#LI-PRO\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."},{"id":"66ff240e-3133-4020-9b2e-ece06a3a94b1","title":"Support Engineer","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"New York, New York","secondaryLocations":[{"location":"London, England","address":{"postalAddress":{"postalCode":"N1C 4EW","addressRegion":"Greater London","streetAddress":"5 Beaconsfield Street","addressCountry":"UK","addressLocality":"London "}}}],"publishedAt":"2026-09-17T18:24:49.733+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"10003","addressRegion":"New York","streetAddress":"5 Union Square W","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/profound/66ff240e-3133-4020-9b2e-ece06a3a94b1","applyUrl":"https://jobs.ashbyhq.com/profound/66ff240e-3133-4020-9b2e-ece06a3a94b1/application","descriptionHtml":"<p style=\"min-height:1.5em\">Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  </p><p style=\"min-height:1.5em\">Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.</p><p style=\"min-height:1.5em\">As a Support Engineer, you'll be on the front lines keeping Profound running for our customers, from the first ticket of the day to the last incident page. You'll join the initial cohort of our Support Engineering team, which means you won't just answer tickets: you'll help define what \"best in class\" support looks like in the AI search category, shape the runbooks and tooling the team scales on, and become one of the most technically fluent voices our customers hear. This is a role for someone early in their career who wants steep growth: you'll work directly with Engineering, Product, and Customer Success, and develop deep expertise in the AI search ecosystem while ensuring every Profound customer, from Scale to Enterprise, gets answers that are fast, technical, and correct.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>What you'll do</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own the front line of Profound's ticket queue: triage, investigate, and resolve customer issues across our ticketing system and Slack-based support channels</p></li><li><p style=\"min-height:1.5em\">Reproduce bugs, read logs, and write queries to get to root cause, and escalate code-level issues to Engineering with clean, well-documented repro steps</p></li><li><p style=\"min-height:1.5em\">Meet response and resolution SLAs and contribute to the team's core metrics: first response time, time to resolution, CSAT, backlog aging, and ticket deflection</p></li><li><p style=\"min-height:1.5em\">Participate in the team's coverage model, including on-call rotations and clean handoffs to teammates in other regions as part of our follow-the-sun operation</p></li><li><p style=\"min-height:1.5em\">Write and maintain internal runbooks and public knowledge base articles, turning recurring tickets into deflection content so the team scales faster than ticket volume</p></li><li><p style=\"min-height:1.5em\">Develop hands-on expertise in Profound's integrations surface area: Cloudflare, Vercel, AWS, CMSs like WordPress, Sanity, and Contentful, and the broader AI search ecosystem</p></li><li><p style=\"min-height:1.5em\">Surface recurring defects and customer pain to Product and Engineering, shortening the loop between what customers hit and what gets fixed</p></li><li><p style=\"min-height:1.5em\">Partner with Customer Success and Account Management to ensure smooth handoffs from onboarding to steady-state support across Scale, Mid-Market, and Enterprise customers</p></li><li><p style=\"min-height:1.5em\">Assist with customer communications during incidents, including status page updates and post-incident follow-ups</p></li><li><p style=\"min-height:1.5em\">Use and improve our AI-assisted triage tooling, helping build support out of code and automation, not just headcount</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Who you are</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">0–2 years of experience in technical support, customer-facing, or engineering roles (internships, co-ops, and strong side projects count), with a technical foundation from a CS/engineering degree, bootcamp, or equivalent self-taught background</p></li><li><p style=\"min-height:1.5em\">Hands-on technical aptitude: comfortable — or hungry to get comfortable — reading logs, writing basic queries, working with APIs, and debugging web technologies like DNS, HTTP, and JavaScript</p></li><li><p style=\"min-height:1.5em\">Excellent written communicator who can explain technical issues clearly and empathetically to customers, and precisely to engineers</p></li><li><p style=\"min-height:1.5em\">High ownership and customer empathy — you treat every ticket as Profound's reputation on the line and don't hand off problems until they're solved</p></li><li><p style=\"min-height:1.5em\">Fast, curious learner who thrives in ambiguity and a high-iteration environment where the category itself is still being defined</p></li><li><p style=\"min-height:1.5em\">Willing to participate in on-call rotations as part of a 24/7 coverage model</p></li><li><p style=\"min-height:1.5em\">Interest or experience in AI, developer tools, infrastructure, or marketing technology is a strong plus</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Location</strong></p><p style=\"min-height:1.5em\">This is an on-site role based in our NYC or London office, designed for builders who thrive on speed, iteration, and meaningful impact.</p><p style=\"min-height:1.5em\">For this role, the expected base salary range is $129,600 - $146,400 (New York) and £82,300 - £93,000 (London). Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.</p><p style=\"min-height:1.5em\">Note: All official communication from Profound will come from a <strong>@tryprofound.com</strong> email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.</p>","descriptionPlain":"Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.  \n\nBuilt on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.\n\nAs a Support Engineer, you'll be on the front lines keeping Profound running for our customers, from the first ticket of the day to the last incident page. You'll join the initial cohort of our Support Engineering team, which means you won't just answer tickets: you'll help define what \"best in class\" support looks like in the AI search category, shape the runbooks and tooling the team scales on, and become one of the most technically fluent voices our customers hear. This is a role for someone early in their career who wants steep growth: you'll work directly with Engineering, Product, and Customer Success, and develop deep expertise in the AI search ecosystem while ensuring every Profound customer, from Scale to Enterprise, gets answers that are fast, technical, and correct.\n\n\n\nWhat you'll do\n\n - Own the front line of Profound's ticket queue: triage, investigate, and resolve customer issues across our ticketing system and Slack-based support channels\n\n - Reproduce bugs, read logs, and write queries to get to root cause, and escalate code-level issues to Engineering with clean, well-documented repro steps\n\n - Meet response and resolution SLAs and contribute to the team's core metrics: first response time, time to resolution, CSAT, backlog aging, and ticket deflection\n\n - Participate in the team's coverage model, including on-call rotations and clean handoffs to teammates in other regions as part of our follow-the-sun operation\n\n - Write and maintain internal runbooks and public knowledge base articles, turning recurring tickets into deflection content so the team scales faster than ticket volume\n\n - Develop hands-on expertise in Profound's integrations surface area: Cloudflare, Vercel, AWS, CMSs like WordPress, Sanity, and Contentful, and the broader AI search ecosystem\n\n - Surface recurring defects and customer pain to Product and Engineering, shortening the loop between what customers hit and what gets fixed\n\n - Partner with Customer Success and Account Management to ensure smooth handoffs from onboarding to steady-state support across Scale, Mid-Market, and Enterprise customers\n\n - Assist with customer communications during incidents, including status page updates and post-incident follow-ups\n\n - Use and improve our AI-assisted triage tooling, helping build support out of code and automation, not just headcount\n\n\n\nWho you are\n\n - 0–2 years of experience in technical support, customer-facing, or engineering roles (internships, co-ops, and strong side projects count), with a technical foundation from a CS/engineering degree, bootcamp, or equivalent self-taught background\n\n - Hands-on technical aptitude: comfortable — or hungry to get comfortable — reading logs, writing basic queries, working with APIs, and debugging web technologies like DNS, HTTP, and JavaScript\n\n - Excellent written communicator who can explain technical issues clearly and empathetically to customers, and precisely to engineers\n\n - High ownership and customer empathy — you treat every ticket as Profound's reputation on the line and don't hand off problems until they're solved\n\n - Fast, curious learner who thrives in ambiguity and a high-iteration environment where the category itself is still being defined\n\n - Willing to participate in on-call rotations as part of a 24/7 coverage model\n\n - Interest or experience in AI, developer tools, infrastructure, or marketing technology is a strong plus\n\n\n\nLocation\n\nThis is an on-site role based in our NYC or London office, designed for builders who thrive on speed, iteration, and meaningful impact.\n\nFor this role, the expected base salary range is $129,600 - $146,400 (New York) and £82,300 - £93,000 (London). Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.\n\nNote: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam."}],"apiVersion":"1"}